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ANZ 2017 Full Year Results Documents

Full Year Results25 October 2017ANZFinancials

Australia and New Zealand Banking Group Limited

ABN 11 005 357 522








Full Year

30 September 2017







Consolidated Financial Report

Dividend Announcement

and Appendix 4E





The Consolidated Financial Report and Dividend Announcement contains information required by Appendix 4E of the Australian Securities

Exchange (ASX) Listing Rules. It should be read in conjunction with ANZ’s 2017 Annual Report, and is lodged with the ASX under listing rule

4.3A.

RESULTS FOR ANNOUNCEMENT TO THE MARKET APPENDIX 4E




Name of Company: Australia and New Zealand Banking Group Limited

ABN 11 005 357 522




Report for the year ended 30 September 2017




Operating Results

1




AUD million



Operating income


-1% to 20,273






Net statutory profit attributable to shareholders


12% to 6,406






Cash profit

2



18% to 6,938








Dividends

3



Cents


Franked


per


amount

4



share


per share



Proposed final dividend


80


100%






Interim dividend


80


100%



Record date for determining entitlements to the proposed 2017 final dividend 14 November 2017




Payment date for the proposed 2017 final dividend 18 December 2017









Dividend Reinvestment Plan and Bonus Option Plan


Australia and New Zealand Banking Group Limited (ANZ) has a Dividend Reinvestment Plan (DRP) and a Bonus Option Plan (BOP) that will operate in

respect of the 2017 final dividend. For the 2017 final dividend, ANZ intends to provide shares under the DRP through an on-market purchase (as

approved by APRA) and BOP through the issue of new shares. The 'Acquisition Price' to be used in determining the number of shares to be provided

under the DRP and BOP will be calculated by reference to the arithmetic average of the daily volume weighted average sale price of all fully paid ANZ

ordinary shares sold in the ordinary course of trading on the ASX during the ten trading days commencing on 17 November 2017, and then rounded to

the nearest whole cent. Shares provided under the DRP and BOP will rank equally in all respects with existing fully paid ANZ ordinary shares. Election

notices from shareholders wanting to commence, cease or vary their participation in the DRP or BOP for the 2017 final dividend must be received by

ANZ's Share Registrar by 5.00pm (Australian Eastern Daylight Time) on 15 November 2017. Subject to receiving effective contrary instructions from the

shareholder, dividends payable to shareholders with a registered address in the United Kingdom (including the Channel Islands and the Isle of Man) or

New Zealand will be converted to Pounds Sterling or New Zealand Dollars respectively at an exchange rate calculated on 17 November 2017.







1

Unless otherwise noted, all comparisons are to the year ended 30 September 2016.

2

Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the result of the ongoing business activities of the Group. The non-core

items are calculated consistently period on period so as not to discriminate between positive and negative adjustments and fall into one of the three categories: gains or losses included in

earnings arising from changes in tax, legal or accounting legislation or other non-core items not associated with the ongoing operations of the Group; treasury shares, revaluation of policy

liabilities, economic hedging and similar accounting items that represent timing differences that will reverse through earnings in the future; and accounting reclassifications between

individual line items that do not impact reported results, such as policyholders

tax gross up. Cash profit is not a measure of cash flow or profit determined on a cash basis. The net after

tax adjustment was an addition to statutory profit of $532 million made up of several items. Refer pages 75 to 79 for further details.

3

There is no conduit foreign income attributed to the dividends.

4

It is proposed that the final dividend will be fully franked for Australian tax purposes (30% tax rate) and carry New Zealand imputation credits of NZD 10 cents per ordinary share.

2

RESULTS FOR ANNOUNCEMENT TO THE MARKET APPENDIX 4E







The information on which the Condensed Consolidated Financial Statements is based is in the process of being audited by the Group’s external auditors,

KPMG. The financial information contained in the Condensed Consolidated Financial Statements section of this report includes financial information

extracted from the Annual Report together with financial information that has not been audited. The Group’s Annual Report will be available on 6

November 2017, and will include a copy of KPMG’s audit report.

Cash profit is not subject to review or audit by the external auditor. The external auditor has informed the Audit Committee that recurring adjustments

have been determined on a consistent basis across each period presented, and the additional adjustments for the impact of the reclassification of

Shanghai Rural Commercial Bank to held for sale in the March 2017 half, September 2017 half and September 2017 full year are appropriate.







David M Gonski, AC Shayne C Elliott

Chairman Director




25 October 2017

3

RESULTS FOR ANNOUNCEMENT TO THE MARKET APPENDIX 4E


This page has been left blank intentionally

4

AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED ABN 11 005 357 522




CONSOLIDATED FINANCIAL REPORT, DIVIDEND ANNOUNCEMENT AND APPENDIX 4E

Year ended 30 September 2017




CONTENTS PAGE




Disclosure Summary 7

Summary 9

Group Results 19

Divisional Results 49

Profit Reconciliation 75

Condensed Consolidated Financial Statements 81

Supplementary Information 101

Definitions 115

ASX Appendix 4E Cross Reference Index 118

Alphabetical Index 119



















This Consolidated Financial Report, Dividend Announcement and Appendix 4E has been prepared for Australia and New Zealand Banking Group Limited

(the “Company” or “Parent Entity”) together with its subsidiaries which are variously described as “ANZ”, “Group”, “ANZ Group”, “the consolidated entity”,

“the Bank”, “us”, “we” or “our”.

All amounts are in Australian dollars unless otherwise stated.The Company has a formally constituted Audit Committee of the Board of Directors. The

signing of the unaudited Condensed Consolidated Financial Statements was approved by resolution of a Committee of the Board of Directors on 25

October 2017.

When used in this Results Announcement the words “estimate”, “project”, “intend”, “anticipate”, “believe”, “expect”, “should” and similar expressions, as

they relate to ANZ and its management, are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on these

forward-looking statements, which speak only as of the date hereof. ANZ does not undertake any obligation to publicly release the result of any revisions

to these forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

5

AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED ABN 11 005 357 522


This page has been left blank intentionally

6

DISCLOSURE SUMMARY



SUMMARY OF 2017 FULL YEAR RESULTS AND ASSOCIATED DISCLOSURE MATERIALS


The following disclosure items were lodged separately with the ASX and NZX and can be accessed via the ANZ Shareholder Centre on the Group

website http://www.shareholder.anz.com/ within the disclosures for 2017 Full Year Results.


Available 26 October 2017 – 2017 Full Year Results

• Consolidated Financial Report, Dividend Announcement & Appendix 4E

• Results Presentation and Investor Discussion Pack

• News Release

• Key Financial Data Summary

Available on or after 6 November 2017

• 2017 Annual Report

• 2017 ANZBGL Parent Entity Financial Statements

• 2017 Annual Review

• 2017 Corporate Governance Statement

• APS 330 Pillar III Disclosure at 30 September 2017

• 2017 Corporate Sustainability Review

• UK DTR Submission

7

DISCLOSURE SUMMARY


This page has been left blank intentionally

8

SUMMARY



CONTENTS



Summary


Statutory Profit Results

Cash Profit Results

Key Balance Sheet Metrics

Cash Profit Results – FX Adjusted

Large/Notable Items

Full Time Equivalent Staff

Other Non-Financial Information

9

SUMMARY


Statutory Profit Results






Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Net interest income 7,456 7,416 1% 14,872 15,095 -1%

Other operating income

1

2,821 2,580 9% 5,401 5,451 -1%

Operating income 10,277 9,996 3% 20,273 20,546 -1%

Operating expenses

1

(4,717) (4,731) 0% (9,448) (10,439) -9%

Profit before credit impairment and income tax 5,560 5,265 6% 10,825 10,107 7%

Credit impairment charge (479) (719) -33% (1,198) (1,929) -38%

Profit before income tax 5,081 4,546 12% 9,627 8,178 18%

Income tax expense (1,579) (1,627) -3% (3,206) (2,458) 30%

Non-controlling interests (7) (8) -13% (15) (11) 36%

Profit attributable to shareholders of the Company 3,495 2,911 20% 6,406 5,709 12%



Earnings Per Ordinary Share (cents)


Half Year Full Year


Reference

Page

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Basic

92 119.9 100.2 20% 220.1 197.4 11%

Diluted 92 114.7 96.7 19% 210.8 189.3 11%



Half Year Full Year


Reference

Page

Sep 17 Mar 17 Sep 17 Sep 16

Ordinary Share Dividends (cents)

Interim - 100% franked

2

91 - 80 80 80

Final - 100% franked

2

91 80 - 80 80

Total - 100% franked

2

91 80 80 160 160

Ordinary share dividend payout ratio

3

91 67.2% 80.7% 73.4% 81.9%

Profitability Ratios


Return on average ordinary shareholders' equity

4

11.9% 10.1% 11.0% 10.0%

Return on average assets

5

0.76% 0.64% 0.70% 0.63%

Net interest margin

5,6

22 1.98% 2.00% 1.99% 2.07%

Efficiency Ratios


Operating expenses to operating income

1

45.9% 47.3% 46.6% 50.8%

Operating expenses to average assets

1,5

1.02% 1.03% 1.03% 1.15%

Credit Impairment Charge/(Release)


Individual credit impairment charge ($M) 554 786 1,340 1,912

Collective credit impairment charge/(release) ($M) (75) (67) (142) 17

Total credit impairment charge ($M) 94 479 719 1,198 1,929

Individual credit impairment charge as a % of average gross loans and advances

5

0.19% 0.27% 0.23% 0.33%

Total credit impairment charge as a % of average gross loans and advances

5

0.16% 0.25% 0.21% 0.34%

1.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to other operating expenses to

more accurately reflect the nature of these items. Comparatives have been restated accordingly (Sep 16 full year: $17 million).

2.

Fully franked for Australian tax purposes and carry New Zealand imputation credits of NZD 10 cents per ordinary share for the proposed 2017 final dividend (2017 interim dividend: NZD 9

cents; 2016 final dividend NZD 9 cents; 2016 interim dividend: NZD 10 cents).

3.

Dividend payout ratio is calculated using the proposed 2017 final, 2017 interim, 2016 final, and 2016 interim dividends.

4.

Average ordinary shareholders’ equity excludes non-controlling interests.

5.

Loans and advances and average assets as at 30 September 2017 and 31 March 2017 include assets held for sale.

6.

In the March 2017 half, the Group changed its calculation of net interest margin to net home loan deposit offset balances against total interest earning assets. Refer to page 22 for further

details.

10

SUMMARY


Cash Profit Results

1




Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 7,456 7,416 1% 14,872 15,095 -1%

Other operating income

2


2,730 2,887 -5% 5,617 5,499 2%

Operating income 10,186 10,303 -1% 20,489 20,594 -1%

Operating expenses

2


(4,717) (4,731) 0% (9,448) (10,439) -9%

Profit before credit impairment and income tax 5,469 5,572 -2% 11,041 10,155 9%

Credit impairment charge (479) (720) -33% (1,199) (1,956) -39%

Profit before income tax 4,990 4,852 3% 9,842 8,199 20%

Income tax expense (1,456) (1,433) 2% (2,889) (2,299) 26%

Non-controlling interests (7) (8) -13% (15) (11) 36%

Cash profit 3,527 3,411 3% 6,938 5,889 18%


Earnings Per Ordinary Share (cents)


Half Year Full Year


Reference

Page

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Basic 37

120.4 116.7 3% 237.1 202.6 17%

Diluted 37 115.2 111.9 3% 226.4 194.1 17%



Half Year Full Year


Reference

Page

Sep 17 Mar 17 Sep 17 Sep 16

Ordinary Share Dividends

Ordinary share dividend payout ratio

3

38 66.6% 68.9% 67.7% 79.4%

Profitability Ratios


Return on average ordinary shareholders' equity

4

12.0% 11.8% 11.9% 10.3%

Return on average assets

5

0.76% 0.75% 0.75% 0.65%

Net interest margin

5,6

22 1.98% 2.00% 1.99% 2.07%

Efficiency Ratios


Operating expenses to operating income

2

46.3% 45.9% 46.1% 50.7%

Operating expenses to average assets

2,5

1.02% 1.03% 1.03% 1.15%

Credit Impairment Charge/(Release)


Individual credit impairment charge ($M) 30 554 787 1,341 1,939

Collective credit impairment charge/(release) ($M) 30

(75) (67) (142) 17

Total credit impairment charge ($M) 30

479 720 1,199 1,956

Individual credit impairment charge as a % of average gross loans and advances

5

0.19% 0.27% 0.23% 0.34%

Total credit impairment charge as a % of average gross loans and advances

5

0.16% 0.25% 0.21% 0.34%

1.

Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the results of the ongoing business activities of the Group. Refer to pages

75 to 79 for the reconciliation between statutory and cash profit. Refer to pages 14 to 16 for information on large notable items included in cash profit.

2.

In the March 2017 half year, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to other operating expenses

to more accurately reflect the nature of these items. Comparatives have been restated accordingly (Sep 16 full year: $17 million).

3.

Dividend payout ratio is calculated using the proposed 2017 final, 2017 interim, 2016 final, and 2016 interim dividends.

4.

Average ordinary shareholders’ equity excludes non-controlling interests.

5.

Loans and advances and average assets as at 30 September 2017 and 31 March 2017 include assets held for sale.

6.

In the March 2017 half, the Group changed its calculation of net interest margin to net home loan deposit offset balances against total interest earning assets. Refer to page 22 for further

details.

11

SUMMARY


Key Balance Sheet Metrics

1





As at


Movement


Reference

Page

Sep 17 Mar 17 Sep 16

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Capital Management




Common Equity Tier 1

- APRA Basel 3 42 10.6% 10.1% 9.6%

- Internationally Comparable Basel 3

2

42 15.8% 15.2% 14.5%

Credit risk weighted assets ($B)

3

104 336.8 341.8 352.0 -1% -4%

Total risk weighted assets ($B)

3

42 391.1 397.0 408.6 -1% -4%

Leverage Ratio 46 5.4% 5.3% 5.3%

Balance Sheet: Key Items


Gross loans and advances ($B) 584.1 580.4 580.0 1% 1%

Net loans and advances ($B) 580.3 576.3 575.9 1% 1%

Total assets ($B) 897.3 896.5 914.9 0% -2%

Customer deposits ($B) 467.6 468.2 449.6 0% 4%

Total equity ($B) 59.1 57.9 57.9 2% 2%


Half Year Average


Movement

Liquidity Risk

Reference

Page

Sep 17 Mar 17 Sep 16


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Liquidity Coverage Ratio 40 135% 135% 125% 0% 10%




As at


Movement


Reference

Page

Sep 17 Mar 17 Sep 16


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Impaired Assets


Gross impaired assets ($M) 32 2,384 2,940 3,173 -19% -25%

Gross impaired assets as a % of gross loans and advances 0.41% 0.51% 0.55%

Net impaired assets ($M) 32 1,248 1,671 1,866 -25% -33%

Net impaired assets as a % of shareholders' equity 2.1% 2.9% 3.2%


Individual provision ($M) 31 1,136 1,269 1,307 -10% -13%

Individual provision as a % of gross impaired assets 47.7% 43.2% 41.2%

Collective provision ($M) 31 2,662 2,785 2,876 -4% -7%

Collective provision as a % of credit risk weighted assets 0.79% 0.81% 0.82%

Net Assets


Net tangible assets attributable to ordinary shareholders ($B)

4

51.9 50.6 50.1 3% 4%

Net tangible assets per ordinary share ($) 17.66 17.24 17.13 2% 3%

1.

Balance Sheet amounts and metrics as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.

2.

See page 42 for further details regarding the differences between APRA Basel 3 and Internationally Comparable Basel 3 standards.

3.

Includes $25.9 billion increase in credit risk weighted assets associated with increased capital requirements for Australian residential mortgages introduced in July 2016.

4.

Equals total shareholders’ equity less total preference share capital, non-controlling interests, goodwill and other intangible assets.

12

SUMMARY


Cash Profit Results – FX Adjusted

The following tables present the Group’s cash profit results neutralised for the impact of foreign currency translation. Comparative data has been adjusted

to remove the translation impact of foreign exchange movements by retranslating prior period comparatives at current period foreign exchange rates.

Refer to page 35 for further details on the impact of exchange rate movements.


Cash Profit - September 2017 Full Year vs September 2016 Full Year


Full Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Net interest income 14,872 15,095 (47) 15,048 -1% 0% -1%

Other operating income 5,617 5,499 (61) 5,438 2% -1% 3%

Operating income 20,489 20,594 (108) 20,486 -1% -1% 0%

Operating expenses (9,448) (10,439) 75 (10,364) -9% 0% -9%

Profit before credit impairment and income tax 11,041 10,155 (33) 10,122 9% 0% 9%

Credit impairment charge (1,199) (1,956) 17 (1,939) -39% -1% -38%

Profit before income tax 9,842 8,199 (16) 8,183 20% 0% 20%

Income tax expense (2,889) (2,299) (7) (2,306) 26% 1% 25%

Non-controlling interests (15) (11) - (11) 36% 0% 36%

Cash profit 6,938 5,889 (23) 5,866 18% 0% 18%


Cash Profit - September 2017 Half Year vs March 2017 Half Year


Half Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Mar 17

$M

Mar 17

$M

Mar 17

$M

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Net interest income 7,456 7,416 (34) 7,382 1% 0% 1%

Other operating income 2,730 2,887 (23) 2,864 -5% 0% -5%

Operating income 10,186 10,303 (57) 10,246 -1% 0% -1%

Operating expenses (4,717) (4,731) 23 (4,708) 0% 0% 0%

Profit before credit impairment and income tax 5,469 5,572 (34) 5,538 -2% -1% -1%

Credit impairment charge (479) (720) 2 (718) -33% 0% -33%

Profit before income tax 4,990 4,852 (32) 4,820 3% -1% 4%

Income tax expense (1,456) (1,433) 9 (1,424) 2% 0% 2%

Non-controlling interests (7) (8) - (8) -13% 0% -13%

Cash profit 3,527 3,411 (23) 3,388 3% -1% 4%


13

SUMMARY Large/notable items













Within cash profit, the Group has recognised some large/notable items. These items are shown in the tables below.



September 2017 Full Year



September 2016

Full Year




Large/notable items included in cash profit






Cash

profit


$M


Derivative

valuation

adjustments


$M


Sale of Asia

Retail and

Wealth

businesses


$M


Equity

accounted

earnings

SRCB


$M


Gain on sale

100 Queen

St,

Melbourne


$M



Cash

profit


$M


Derivative

valuation

adjustments


$M


Equity

accounted

earnings

SRCB &

BOT


$M


Software

capital

-

isation

changes


$M


Asian

minority

valuation

adjustments


$M


Restruct

-

uring


$M


Esanda

Dealer

Finance

divestment


$M


Derivative


CVA

methodolo-

gy change


$M


Cash Profit















Net interest income


14,872


-

-

-

-


15,095


-

-

-

-

-

31

-

Other operating income


5,617


229


(310)


58

114



5,499


(102)


345


-

(231)


-

78

(237)


Operating income


20,489


229


(310)


58

114



20,594


(102)


345


-

(231)


-

109


(237)


Operating expenses


(9,448)


-

-

-

-


(10,439)


-

-

(556)


-

(278)


(17)


-

Profit before credit impairment


and income tax


11,041


229


(310)


58

114



10,155


(102)


345


(556)


(231)


(278)


92

(237)


Credit impairment charge


(1,199)


-

-

-

-


(1,956)


-

-

-

-

-

(23)


-

Profit before income tax


9,842


229


(310)


58

114



8,199


(102)


345


(556)


(231)


(278)


69

(237)


Income tax expense

(2,889)


(69)


40

-

(2)



(2,299)


31

-

167


-

77

(24)


69

Non

-controlling interests


(15)


-

-

-

-


(11)


-

-

-

-

-

-

-

Cash profit


6,938


160


(270)


58

112



5,889


(71)


345


(389)


(231)


(201)


45

(168)



September 2017 Half Year



March 2017 Half Year




Large/notable items included in cash profit






Cash

profit


$M


Derivative

valuation

adjustments


$M


Sale of Asia

Retail and

Wealth

businesses


$M





Cash

profit


$M


Derivative

valuation

adjustments


$M


Equity

accounted

earnings

SRCB


$M


Sale of Asia

Retail and

Wealth

businesses


$M


Gain on sale

100 Queen

St,

Melbourne


$M





Cash

Profit
















Net interest income


7,456


-

-




7,416


-

-

-

-




Other operating income

2,730


67

14




2,887


162


58

(324)


114





Operating income


10,186


67

14




10,303


162


58

(324)


114





Operating expenses


(4,717)


-

-




(4,731)


-

-

-

-




Profit before credit impairment


and income tax


5,469


67

14




5,572


162


58

(324)


114





Credit impairment charge


(479)


-

-




(720)


-

-

-

-




Profit before income tax


4,990


67

14




4,852


162


58

(324)


114





Income tax expense

(1,456)


(20)


-




(1,433)


(49)


-

40

(2)





Non

-co

ntrolling interests


(7)


-

-




(8)


-

-

-

-




Cash profit


3,527


47

14




3,411


113


58

(284)


112






14

SUMMARY


Large/notable items

Large/notable items included in cash profit are described below on a pre-tax basis.

Sales and investment related adjustments

• Asian minority investments

Valuation adjustments

• During the March 2016 half year, the Group recognised a $260 million impairment to its equity accounted investment in AMMB Holdings Berhad

(AmBank) bringing the carrying value in line with its value-in-use calculation.

• On 30 March 2016, Bank of Tianjin (BoT) completed a capital raising and listing on the Hong Kong Stock Exchange through an Initial Public

Offering (IPO). As the Group did not participate in the capital raising, its ownership interest decreased from 14% to 12%. As a consequence, the

Group ceased equity accounting for its investment in BoT and recognised a net gain of $29 million in relation to the remeasurement of the

investment to fair value and recycling the associated equity accounted reserves.

The net impact of these valuation adjustments was $231 million in 2016.

Equity accounted earnings

• On 30 March 2016, the Group ceased equity accounting for its investment in BoT as outlined above.

• On 3 January 2017, the Group announced that it had agreed to sell

its 20% stake in Shanghai Rural Commercial Bank (SRCB). As a

consequence, the Group ceased equity accounting for its investment in SRCB from that date and commenced accounting for it as an asset held

for sale.

A summary of the large/notable valuation and equity accounted earnings associated with Asian minority investments is shown in the table below.

Equity accounted earnings for BoT and SRCB include equity accounted earnings from 1 October 2015 that will no longer form part of future cash

profit results.



Valuation adjustments Equity accounted earnings



AmBank

$M

BoT

$M Total

BoT

$M

SRCB

$M Total


Sep-17 Full Year - - - - 58 58


Mar-17 Half Year - - - - 58 58


Sep-16 Full Year (260) 29 (231) 86 259 345




• Sale of Asia Retail and Wealth businesses

The Group announced that it had agreed to sell Retail and Wealth businesses in Singapore, Hong Kong, China, Taiwan and Indonesia to

Singapore’s DBS Bank on 31 October 2016. As a result of the sale agreement, the Group recognised a $324 million charge to impair software,

goodwill and fixed assets as well as providing for costs associated with the sale in the March 2017 half (refer Note 10). In the September 2017 half, a

$14 million gain was recognised in relation to the sale.

At balance date, Asia Retail and Wealth businesses in China, Singapore and Hong Kong have transitioned to DBS. The remaining businesses in

Taiwan and Indonesia will transition in early 2018. The transfer of Vietnam Retail to Shinhan Bank Vietnam will also be completed in early 2018.

• Esanda Dealer Finance divestment

On 1 November 2015, the Group sold the Esanda Dealer Finance portfolio with the majority of the business transferred by 31 December 2015.

Large/notable items include the gain on sale of the Esanda Dealer divestment of $66 million and earnings and expenses recognised from 1 October

2015 that will no longer form part of future

cash profit results. The total pre-tax impact for the September 2016 full year is $69 million.

Derivative methodology change and valuation adjustments

• Derivative CVA methodology change

In determining the fair value of a derivative position, the Group recognises a CVA (credit valuation adjustment) to reflect the probability that the

counterparty may default and the Group may not receive the full market value of outstanding transactions. It represents an estimate of the credit

adjustment a market participant would include when deriving a purchase price to acquire the exposure. During the September 2016 half, the Group

revised its methodology for determining the derivative credit valuation adjustment to make greater use of market information and enhanced

modelling, and to align with leading market practice. The impact was a charge of $237 million in 2016.

• Derivative valuation adjustments

In determining the fair value of derivative positions, adjustments are made to the risk free value to include factors such as the impact of credit and

funding. The impact of valuation adjustments has increased significantly following the derivative CVA methodology change implemented in 2016 and

changes previously made to align funding valuation adjustments (FVA) with emerging market practice. In the September 2017

half, a $67 million gain

(Mar 17 half: $162 million gain) was recognised to reflect the impact of funding and credit valuation adjustments, net of associated hedges. A $229

million gain was recognised in the September 2017 full year. A $102 million loss was recognised in the September 2016 full year excluding the

impact of the derivative CVA methodology change described above.

15

SUMMARY


Other large/notable items

• Gain on sale of 100 Queen Street, Melbourne

The Group sold the 100 Queen Street office tower and former head office in Melbourne, Australia in the March 2017 half. The transaction resulted in

a gain on sale of $114 million.

• Software capitalisation changes

During the March 2016 half, the Group amended the application of the Group’s software capitalisation policy by increasing the threshold for

capitalisation of software development costs to $20 million, reflecting the increasingly shorter useful life of smaller items of software, and directly

expensing more project related costs. For software assets at 1 October 2015 with an original cost below the revised threshold, the carrying values

were expensed through an accelerated amortisation charge of $556 million in the September 2016 full year (recognised in TSO and Group Centre).

• Restructuring

The Group accelerated the process of reshaping its workforce in 2016 to build a simpler, more agile bank. A restructuring expense of $278 million

was recognised in the September 2016 full year and this is included as a large/notable item. Restructuring expenses of $62 million in the September

2017 full year (Sept 17 half: $26 million, Mar 17 half $36 million)

are not considered to be large/notable.

16

SUMMARY


Full Time Equivalent Staff

1

As at 30 September 2017, ANZ employed 44,896 people worldwide (Mar 17: 46,046; Sep 16: 46,554) on a full-time equivalent basis ("FTEs").



Division

Half Year Full Year

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Australia 11,387 11,447 -1% 11,387 11,563 -2%

Institutional 4,754 4,899 -3% 4,754 5,112 -7%

New Zealand 6,207 6,250 -1% 6,207 6,317 -2%

Wealth Australia 2,110 2,114 0% 2,110 2,174 -3%

Asia Retail & Pacific 3,981 4,719 -16% 3,981 4,894 -19%

TSO and Group Centre 16,457 16,617 -1% 16,457 16,494 0%

Total 44,896 46,046 -2% 44,896 46,554 -4%

Average FTE 45,675 46,462 -2% 46,068 48,633 -5%


Geography

Half Year Full Year

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Australia 19,667 19,722 0% 19,667 19,957 -1%

Asia Pacific, Europe & America 17,474 18,563 -6% 17,474 18,728 -7%

New Zealand 7,755 7,761 0% 7,755 7,869 -1%

Total 44,896 46,046 -2% 44,896 46,554 -4%

1.

Full time equivalent staff have been restated to reflect organisational changes. The net impact of these organisational changes was a decrease in TSO and Group Centre of 8,012 FTE as at

September 2016, offset by an FTE increase (reallocation) across other divisions. Nil impact to total Group FTE. Refer to page 50 for further details.


Other Non-Financial Information



Half Year


Full Year

Shareholder value - ordinary shares Sep 17 Mar 17 Movt


Sep 17 Sep 16 Movt

Share price ($)


- high 32.95 32.44 2% 32.95 29.17 13%

- low 27.18 25.78 5% 25.78 21.86 18%

- closing


29.60 31.82 -7% 29.60 27.63 7%

Closing market capitalisation of ordinary shares ($B) 86.9 93.4 -7% 86.9 80.9 7%

Total shareholder returns (TSR) -1.8% 22.4% large 13.1% 9.2% 42%






As at Sep 17

Credit Ratings


Short-Term Long-Term Outlook


Moody's Investor Services P-1 Aa3 Stable

Standard & Poor's A-1+ AA- Negative

Fitch Ratings F1+ AA- Stable


17

SUMMARY


This page has been left blank intentionally

18

GROUP RESULTS



CONTENTS



Group Results


Cash Profit

Net Interest Income

Other Operating Income

Operating Expenses

Technology Infrastructure Spend

Software Capitalisation

Credit Risk

Income Tax Expense

Impact of Foreign Currency Translation

Earnings Related Hedges

Earnings per Share

Dividends

Economic Profit

Condensed Balance Sheet

Liquidity Risk

Funding

Capital Management

Leverage Ratio

Other Regulatory Developments


19

GROUP RESULTS


Non-IFRS Information

The Group provides additional measures of performance in the Consolidated Financial Report & Dividend Announcement which are prepared on a basis

other than in accordance with accounting standards. The guidance provided in Australian Securities and Investments Commission (ASIC) Regulatory

Guide 230 has been followed when presenting this information.

Cash Profit

Cash profit represents ANZ’s preferred measure of the result of the ongoing business activities of the Group, enabling readers to assess Group and

Divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory

profit (refer to Definitions for further details). The adjustments made in arriving at cash profit are included in statutory profit which is in the process of

being audited within the context of the Group’s Annual Report. Cash profit is not subject to review or audit by the external auditor. The external auditor

has informed the Audit Committee that recurring adjustments have been determined on a consistent basis across each period presented, and the

additional adjustments for the impact of the reclassification of Shanghai Rural Commercial Bank to held for sale in the March 2017 half, September 2017

half and September 2017 full year is appropriate.

The Group Results section is reported on a cash profit basis.


Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Statutory profit attributable to shareholders of the Company 3,495 2,911 20% 6,406 5,709 12%




Adjustments between statutory profit and cash profit

1




Treasury shares adjustment (18) 76 large 58 44 32%

Revaluation of policy liabilities (2) 36 large 34 (54) large

Economic hedges 31 178 -83% 209 102 large

Revenue hedges 6 (105) large (99) 92 large

Structured credit intermediation trades (2) (1) 100% (3) (4) -25%

Reclassification of SRCB to held for sale 17 316 -95% 333 - n/a

Total adjustments between statutory profit and cash profit 32 500 -94% 532 180 large

Cash Profit 3,527 3,411 3% 6,938 5,889 18%

1.

Refer to pages 75 to 79 for analysis of the adjustments between statutory profit and cash profit.


Group Performance - cash profit

Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 7,456 7,416 1% 14,872 15,095 -1%

Other operating income 2,730 2,887 -5% 5,617 5,499 2%

Operating income 10,186 10,303 -1% 20,489 20,594 -1%

Operating expenses (4,717) (4,731) 0% (9,448) (10,439) -9%

Profit before credit impairment and income tax 5,469 5,572 -2% 11,041 10,155 9%

Credit impairment charge (479) (720) -33% (1,199) (1,956) -39%

Profit before income tax 4,990 4,852 3% 9,842 8,199 20%

Income tax expense (1,456) (1,433) 2% (2,889) (2,299) 26%

Non-controlling interests (7) (8) -13% (15) (11) 36%

Cash profit 3,527 3,411 3% 6,938 5,889 18%



Half Year Full Year

Cash Profit/(Loss) By Division

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 1,897 1,798 6% 3,695 3,547 4%

Institutional 815 1,021 -20% 1,836 1,041 76%

New Zealand 692 677 2% 1,369 1,268 8%

Wealth Australia 115 123 -7% 238 324 -27%

Asia Retail & Pacific 69 (217) large (148) 159 large

TSO and Group Centre (61) 9 large (52) (450) -88%

Cash profit 3,527 3,411 3% 6,938 5,889 18%


20

GROUP RESULTS



Group Cash Profit – September 2017 Full Year v September 2016 Full Year


• September 2017 v September 2016

Cash profit increased 18% partly reflecting the impact of a number of large/notable items taken in 2016 and rigorous cost management in 2017.

• Net interest income decreased $223 million (-1%) largely due to a 8 basis points decrease in the net interest margin, partially offset by 2%

growth in average interest earning assets. The growth in average interest earning assets reflects ANZ’s strategic focus on home loans, in

particular owner occupier, partially offset by reductions from Institutional portfolio rebalancing and the partial completion of the Asia Retail and

Wealth sale. The lower net interest margin reflects the combined impact of deposit competition, growth in the liquidity portfolio and lower

earnings on capital. This was partially offset by differentiated repricing in home loans across investor and owner occupier, principal and interest

and interest only loans which on a net basis benefited margins. The major bank levy was introduced in 1 July 2017 which also reduced net

interest income by $86 million.

• Other operating income increased $118 million (+2%) benefiting from a net year on year change in derivative valuation adjustments of $331

million (Sept 17: $229 million gain; Sept 16: $102 million loss), an improvement in Markets income of $102 million, and the $114 million gain on

sale of 100 Queen Street, Melbourne. Prior year comparatives include the adverse impact of Asian minority valuation adjustments of $231

million and the $237 million derivative CVA methodology change. Partly offsetting this, a number of sales related transactions had unfavourable

impacts including a $310 million net charge related to the Asia Retail and Wealth sale, and $365 million loss of income from SRCB, BoT and

Esanda Dealer Finance. There was a $186 million reduction in funds management and insurance income, and a $75 million decrease in net fee

and commission income.

• Operating expenses decreased $991 million (-9%) primarily due to the $556 million charge for software capitalisation policy changes and the

$278 million charge for restructuring taken in 2016. Personnel expenses reduced by $363 million reflecting a 5% reduction in average FTE.

Partly offsetting this are increases in underlying technology expenses of $55 million and increases in other expenses of $106 million as the

result of non-lending losses and higher technology related consulting expenses.

• Credit impairment charges decreased $757 million (-39%). Individual credit impairment charges decreased by $598 million (-31%) primarily the

result of a benign credit environment. Collective impairment charges decreased by $159 million due to an improvement in the Group’s overall

risk profile and portfolio rebalancing in Institutional, partially offset by economic overlay adjustments.


• September 2017 v March 2017

Cash profit increased 3% compared with the March 2017 half.

• Net interest income increased $40 million (+1%) as the result of a 1% increase in average interest earning assets, partially offset by a 2 basis

point decrease in net interest margin. Average interest earning assets growth reflects ANZ’s strategic focus on home loans, partially offset by a

reduction in Institutional due to portfolio rebalancing, and partial completion of the Asia Retail and Wealth sale. The net margin decrease was

driven by growth in the liquidity portfolio, lower earnings on capital, partially offset by improved asset and deposit margins. The major bank levy

was introduced in July 2017 which reduced net interest income by $86 million.

• Other operating income decreased $157 million (-5%) primarily the result of lower derivatives valuation adjustments of $95 million, a reduction in

Markets underlying income of $241 million and cessation of equity accounting for SRCB of $58 million. In the March 2017 half, the Group

recognised a $114 million gain on sale of 100 Queen Street, Melbourne, offset against by a net $310 million charge related to the Asia Retail

and Wealth sale.

• Operating expenses decreased $14 million (0%) driven by a $118 million reduction in personnel expenses resulting from a 2% reduction in

average FTE. Other expenses increased $113 million due to higher technology related consulting expenses.

• Credit impairment charges decreased $241 million (-33%). Individual credit impairment charges decreased by $233 million (-30%) due to a $243

million decrease in Institutional driven by lower provisions and higher write-backs. Collective impairment charges decreased $8 million driven by

an improvement in the Group’s overall risk profile, portfolio rebalancing in Institutional, and the net movement in the economic overlay

adjustment.


21

GROUP RESULTS


Net interest income

In the March 2017 half, the Group changed its calculation of net interest margin to net home loan deposit offset balances against total interest earning

assets. The revised calculation is in line with other major banks. Originally reported net interest margin (Sep 16 full year: 2.00%) and total average

interest earning assets (Sep 16 full year: $754,160 million) have been restated accordingly.




Half Year


Full Year

Group


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Cash net interest income

1



7,456 7,416 1% 14,872 15,095 -1%

Average interest earning assets

2,3



752,073 743,906 1% 748,000 730,835 2%

Average deposits and other borrowings

3



603,019 597,337 1% 600,186 586,453 2%

Net interest margin (%) - cash

2



1.98 2.00 -2 bps 1.99 2.07 -8 bps


Group (excluding Markets)


Cash net interest income

1



7,014 6,938 1% 13,952 14,063 -1%

Average interest earning assets

2,3



536,939 538,598 0% 537,766 533,447 1%

Average deposits and other borrowings

3



454,934 452,671 0% 453,805 453,280 0%

Net interest margin (%) - cash

2



2.61 2.58 3 bps 2.59 2.64 -5 bps



Half Year


Full Year

Cash profit net interest margin by major division

Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Australia

1





Net interest margin (%)

2


2.68 2.69 -1 bps 2.68 2.75 -7 bps

Average interest earning assets

2

316,412 308,391 3% 312,412 298,764 5%

Average deposits and other borrowings 198,826 193,671 3% 196,256 183,196 7%


Institutional




Net interest margin (%) 0.96 1.05 -9 bps 1.01 1.13 -12 bps

Average interest earning assets 306,863 302,578 1% 304,727 305,446 0%

Average deposits and other borrowings 247,128 242,402 2% 244,772 232,959 5%


New Zealand

1





Net interest margin (%) 2.31 2.30 1 bps 2.31 2.37 -6 bps

Average interest earning assets

3

108,763 109,664 -1% 109,212 103,166 6%

Average deposits and other borrowings

3

78,747 79,190 -1% 78,968 75,418 5%

1.

Cash net interest income includes income relating to assets held for sale and income earned on assets prior to divestment.

2.

In the March 2017 half, the Group changed its calculation of net interest margin to net Australian home loan deposit offset balances against total average interest earning assets (Mar 17

half: $24,979 million; Sep 16 full year: $23,325 million).

3.

Average Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.


Group net interest margin – September 2017 Full Year v September 2016 Full Year



22

GROUP RESULTS


• September 2017 v September 2016

Net interest margin (-8 bps)

• Asset mix and funding mix (+1 bps): favourable mix impact from a lower proportion of wholesale funding and run-off of lower margin lending

products in Institutional, partially offset by the adverse mix impact from growth in Australia home loans.

• Funding costs (-2 bps): impact of higher hybrid and subordinated debt and the introduction of the major bank levy.

• Deposit competition (-3 bps): lower margin from increased competition in Australia and New Zealand, partially offset by improved margins in

Asia.

• Asset competition and risk mix (+4 bps): increase driven by Australian and New Zealand home loans repricing.

• Markets and treasury (-8 bps): adverse impact to earnings on capital as the result of lower interest rates, growth in the liquidity portfolio and

lower earnings from markets activities.

Average interest earning assets (+$17.2 billion or +2%)

• Average gross loans and advances (+$6.1 billion or +1%): excluding the impact of foreign currency translation, the increase was +$7.4 billion

(+1%) driven by growth in Australia and New Zealand home loans, partially offset by a decline in Institutional due to portfolio rebalancing, and the

partial completion of the Asia Retail and Wealth sale.

• Average trading and available-for-sale assets (+$5.7 billion or +6%): excluding the impact of foreign currency translation, the increase was +$6.5

billion (+7%) driven by growth in the liquidity portfolio.

• Average cash and other liquids (+$5.2 billion or +7%): excluding the impact of foreign currency translation, the increase was +$6.8 billion (+9%)

driven by liquidity management requirements, market volatility and volume of derivative transactions.

Average deposits and other borrowings (+$13.7 billion or +2%)

• Average deposits and other borrowings (+$13.7 billion or +2%): excluding the impact of foreign currency translation, the increase was +$18.0

billion (+3%) driven by growth in customer deposits across Australia, New Zealand and Institutional divisions, partially offset by a decline of

deposits and other borrowings in Treasury, as well as the partial completion of the Asia Retail and Wealth sale.

Group net interest margin – September 2017 Half Year v March 2017 Half Year


• September 2017 v March 2017

Net interest margin (-2 bps)

• Asset mix and funding mix (+1 bps): favourable mix impact from a higher proportion of capital, partially offset by the adverse mix impact from

growth in Australian home loans.

• Funding costs (-1 bps): adverse impact due to the introduction of the major bank levy.

• Deposit competition (+1 bps): improved deposit margins in Australia, partially offset by lower margins in New Zealand.

• Asset competition and risk mix (+1 bps): driven by Australian and New Zealand home loan repricing, partially offset by lower Institutional and

lending margins.

• Markets and treasury (-4 bps): adverse impact to earnings on capital as the result of lower interest rates, growth in the liquidity portfolio and

lower earnings from markets activities.

23

GROUP RESULTS


Average interest earning assets (+$8.2 billion or +1%)

• Average gross loans and advances (+$2.6 billion or +1%): excluding the impact of foreign currency translation, the increase was +$4.9 billion

(+1%), driven by growth in Australia and New Zealand home loans, partially offset by a decline in Institutional due to portfolio rebalancing, and

the partial completion of the Asia Retail and Wealth sale.

• Average trading and available for sale assets (+$1.7 billion or +2%): excluding the impact of foreign currency translation, the increase was +$2.4

billion (+2%) driven by growth in liquidity portfolio.

• Average cash and other liquids (+$3.9 billion or +5%): excluding the impact of foreign currency translation, the increase was +$4.9 billion (+6%)

driven by liquidity management requirements, market volatility and derivative transaction volumes.

Average deposits and other borrowings (+$5.7 billion or +1%)

• Average deposits and other borrowings (+$5.7 billion or +1%): excluding the impact of foreign currency translation, the increase was +$9.6 billion

(+2%) driven by growth in customer deposits across Australia and Institutional divisions, partially offset by the partial completion of the Asia

Retail and Wealth sale.

24

GROUP RESULTS


Other operating income



Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Net fee and commission income

1


1,185 1,177 1% 2,362 2,437 -3%

Net funds management and insurance income

1


664 668 -1% 1,332 1,518 -12%

Markets other operating income

2


550 886 -38% 1,436 766 87%

Share of associates' profit

1


127 173 -27% 300 544 -45%

Other

1, 3


204 (17) large 187 234 -20%

Cash other operating income 2,730 2,887 -5% 5,617 5,499 2%



Half Year Full Year

Markets income

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 442 478 -8% 920 1,032 -11%

Other operating income

2


550 886 -38% 1,436 766 87%

Cash Markets income 992 1,364 -27% 2,356 1,798 31%


Half Year Full Year

Other operating income by division

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 616 602 2% 1,218 1,206 1%

Institutional

2

989 1,357 -27% 2,346 1,733 35%

New Zealand 336 317 6% 653 644 1%

Wealth Australia 538 539 0% 1,077 1,244 -13%

Asia Retail & Pacific 176 (139) large 37 478 -92%

TSO and Group Centre

3

75 211 -64% 286 194 47%

Cash other operating income 2,730 2,887 -5% 5,617 5,499 2%

1.

Excluding Markets.

2.

Markets other operating income for the September 2016 full year includes a charge of $237 million related to the derivative CVA methodology change.

3.

Other income for the September 2017 full year includes the $324 million charge related to the sale of Asia Retail and Wealth businesses, and the $114 million gain on sale of 100 Queen

Street, Melbourne. The September 2016 full year includes the $260 million impairment of the investment in AmBank, the $29 million gain on cessation of equity accounting of BoT, and the

$66 million gain on the Esanda Dealer Finance divestment.

Other operating income – September 2017 Full Year v September 2016 Full Year



September 2017 v September 2016

Other operating income Increased by $118 million (+2%). Key drivers:

Net fee and commission income (-$75 million or -3%)

• $70 million decrease in the Asia Retail and Pacific division as the result of lower performance and partial sale completion.

• $56 million decrease in Institutional primarily due to portfolio rebalancing.

• $40 million increase in Australia division primarily due to growth in Small Business and Deposits.

Net funds management and insurance income (-$186 million or -12%)

• $163 million decrease in Wealth Australia primarily due to adverse retail life claims, reduced fee income as expected from ongoing rationalisation

of legacy investment platforms to SmartChoice, lower income on invested capital, partially offset by favourable Lenders Mortgage Insurance

experience.

• $37 million decrease in the Asia Retail and Pacific division as the result of lower performance and partial sale completion.

25

GROUP RESULTS


Cash Markets income (+$558 million or +31%)

• Excluding the $237 million charge relating to the derivative CVA methodology change in 2016, Cash Markets income increased $321 million:

• $244 million increase in Balance Sheet Trading driven by tighter credit spreads which generated mark to market gains in the March 2017 half,

as well as increased income from higher average liquidity portfolio holdings throughout 2017.

• $227 million increase in Franchise Trading primarily attributable to a $229 million gain associated with derivative credit and funding valuation

adjustments, net of associated hedges which benefitted from decreasing credit spreads and increasing yield curves. Favourable trading

conditions seen in 2016 continued in the March 2017 half post the US election, however became more subdued in the September 2017 half.

• $150 million decrease in Franchise Sales due to the impact of business transformational initiatives (client and product rationalisation to align to

Institutional strategy, reduce risk exposures and improve returns) and market conditions limiting client activity particularly for longer tenor

hedging as a result of low FX volatility and the low interest rate environment.

Share of associates’ profit (-$244 million or -45%)

• $287 million decrease due to cessation of equity accounting for BoT from March 2016 and SRCB from January 2017.

• $44 million net increase in profits from associates of which $38 million relates to P.T. Bank Pan Indonesia.

Other (-$47 million or -20%)

• $310 million decrease as a result of the reclassification to held for sale and partial completion of the Asia Retail and Wealth sale.

• $66 million decrease due to the Esanda Dealer Finance gain on divestment taken in the March 2016 half.

• $231 million increase due to the Asian minority valuations adjustments in the March 2016 half.

• $114 million increase due to the gain on sale of 100 Queen Street, Melbourne.


• September 2017 v March 2017

Other operating income decreased by $157 million (-5%). Key drivers:

Net fee and commission income (+$8 million or +1%)

• $19 million increase in the New Zealand division as the result of renewed card scheme incentives.

• $19 million decrease in Institutional primarily due to portfolio rebalancing.

Net funds management and insurance income (-$4 million or -1%)

Cash Markets income (-$372 million or -27%)

• $261 million decrease in Franchise Trading attributable to a $95 million reduction in derivative credit and funding valuation adjustments, net of

associated hedges, following significant gains in the March 2017 half and more challenging trading conditions compared to the previous eighteen

months.

• $78 million decrease in Balance Sheet Trading with lower mark to market gains associated with credit spreads movements.

• $33 million decrease in Franchise Sales as the impact of business transformational initiatives moderated in the September 2017 half, however

benign market conditions continued as the low interest rate environment persisted.

Share of associates’ profit (-$46 million or -27%)

• $58 million loss of income due to cessation of equity accounting for SRCB from January 2017.

• $12 million net increase in profits from associates of which $9 million relates to Metrobank Card Corporation.

Other (+$221 million)

• $324 million increase as the result of the reclassification of Asia Retail and Wealth businesses to held for sale in the March 2017 half, partially

offset by a $14 million gain recognised in relation to the sale in the September 2017 half.

• $26 million increase as the result of a dividend received from Bank of Tianjin.

• $114 million decrease as a result of the gain on sale of 100 Queen Street, Melbourne recognised in the March 2017 half.


26

GROUP RESULTS


Operating Expenses


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Personnel expenses 2,530 2,648 -4% 5,178 5,541 -7%

Premises expenses 454 457 -1% 911 928 -2%

Technology expenses

1

835 831 0% 1,666 2,167 -23%

Restructuring expenses 26 36 -28% 62 278 -78%

Other expenses 872 759 15% 1,631 1,525 7%

Total cash operating expenses 4,717 4,731 0% 9,448 10,439 -9%

Full time equivalent staff (FTE) 44,896 46,046 -2% 44,896 46,554 -4%

Average full time equivalent staff (FTE) 45,675 46,462 -2% 46,068 48,633 -5%

1.

Technology expenses include a $556 million charge associated with accelerated amortisation from the software capitalisation policy changes in the September 2016 full year. Refer to page

14 for further details.



Half Year Full Year

Expenses by division

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 1,730 1,693 2% 3,423 3,426 0%

Institutional 1,357 1,379 -2% 2,736 2,958 -8%

New Zealand 593 600 -1% 1,193 1,225 -3%

Wealth Australia 373 370 1% 743 801 -7%

Asia Retail & Pacific 298 353 -16% 651 808 -19%

TSO and Group Centre 366 336 9% 702 1,221 -43%

Total cash operating expenses 4,717 4,731 0% 9,448 10,439 -9%

Operating expenses – September 2017 Full Year v September 2016 Full Year




• September 2017 v September 2016

Operating expenses decreased by $991 million (-9%) reflecting a number of large/notable items taken in 2016.

• Personnel expenses decreased $363 million (-7%) due to a 5% reduction in average FTE partially offset by wage inflation.

• Technology expenses decreased $501 million (-23%) primarily as the result of the software capitalisation policy charge of $556 million

recognised in 2016. Excluding this, Technology expenses increased $55 million (+3%) due to investment in future growth and productivity

initiatives.

• Restructuring expenses decreased $216 million (-78%) with larger investment in 2016 at the reset of the Group’s strategy.

• Other expenses increased $106 million (+7%) due to non-lending losses and higher technology related consulting expenses.


• September 2017 v March 2017

Operating expenses decreased by $14 million.

• Personnel expenses decreased $118 million (-4%) mainly due to a 2% reduction in average FTE.

• Other expenses increased $113 million (+15%) due to higher technology related consulting expenses.



27

GROUP RESULTS


Technology infrastructure spend

Technology infrastructure spend includes expenditure that develops and enhances the Group's technology infrastructure to meet business and strategic

objectives and to improve capability and efficiency. Investment is categorised based on primary objective but may contibute to multiple investment

categories. Digital and data spend has predominantly been classified as Productivity. The analysis below aggregates all projects over $1 million. Spend

on projects less than $1 million was $166 million in the September 2017 full year (Sep 17 half $82 million; Mar 17 half $84 million).



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Expensed investment spend 323 225 44% 548 526 4%

Capitalised investment spend 227 160 42% 387 400 -3%

Technology infrastructure spend 550 385 43% 935 926 1%


Comprising Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Growth 163 122 34% 285 333 -14%

Productivity 127 83 53% 210 171 23%

Risk and compliance 127 101 26% 228 229 0%

Infrastructure and other 133 79 68% 212 193 10%

Technology infrastructure spend 550 385 43% 935 926 1%


Technology infrastructure spend breakdown:

Sep-17 $M

• September 2017 v September 2016: Investment spend increased marginally, with a

23% increase in productivity spend offset by a 14% reduction in growth spend.

Investments included frontline and digital customer solutions to improve banker and

customer experience.

• September 2017 v March 2017: Investment spend increased significantly in the

September 2017 half due to increased investment in technology maintenance and

infrastructure projects, frontline and digital customer solutions to improve banker and

customer experience.





Technology infrastructure spend by division Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 197 130 52% 327 274 19%

Institutional 104 60 73% 164 175 -6%

New Zealand 35 31 13% 66 75 -12%

Asia Retail & Pacific 2 1 100% 3 7 -57%

Wealth Australia 22 25 -12% 47 69 -32%

TSO and Group Centre 190 138 38% 328 326 1%

Technology infrastructure spend 550 385 43% 935 926 1%


28

GROUP RESULTS


Software capitalisation

As at 30 September 2017, the Group’s intangible assets included $1,860 million of costs incurred to acquire and develop software. Details are set out in

the table below:


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Balance at start of period 1,922 2,202 -13% 2,202 2,893 -24%

Software capitalised during the period 232 172 35% 404 431 -6%

Amortisation during the period

- Current period amortisation (272) (295) -8% (567) (500) 13%

- Accelerated amortisation - - n/a - (556) -100%

Software impaired/written-off

- Reclassification of Asia Retail and Wealth to held for sale

1


- (154) -100% (154) (4) large

- Other (16) (1) large (17) (23) -26%

Foreign exchange differences (6) (2) large (8) (39) -79%

Total capitalised software 1,860 1,922 -3% 1,860 2,202 -16%


Net book value by Division Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 441 459 -4% 441 488 -10%

Institutional 559 608 -8% 559 782 -29%

New Zealand 24 26 -8% 24 27 -11%

Wealth Australia 17 19 -11% 17 20 -15%

Asia Retail & Pacific

1


- - n/a - 63 -100%

TSO and Group Centre 819 810 1% 819 822 0%

Total 1,860 1,922 -3% 1,860 2,202 -16%

1.

Reclassification of Asia Retail and Wealth to held for sale includes impairment of software supporting both the Institutional and Asia Retail and Wealth businesses. Only components relating

to the Asia Retail and Wealth businesses have been impaired which were recorded on the Institutional and Asia Retail and Pacific balance sheet. These impairment charges are recognised

as other operating income in the Condensed Consolidated Income Statement.


29

GROUP RESULTS


Credit risk


Full Year


Full Year


Movement


Sep 17


Sep 16


Sep 17 v. Sep 16

Division

Individual

charge

$M

Collective

charge

$M

Total

charge

$M


Individual

charge

$M

Collective

charge

$M

Total

charge

$M


Individual

charge

%

Collective

charge

%

Total

charge

%

Australia 883 14 897


898 22 920


-2% -36% -3%

Institutional 177 (97) 80


776 (33) 743


-77% large -89%

New Zealand 116 (38) 78


104 16 120


12% large -35%

Asia Retail & Pacific 165 (21) 144


161 11 172


2% large -16%

TSO and Group Centre - - -


- 1 1


n/a -100% -100%

Total 1,341 (142) 1,199


1,939 17 1,956


-31% large -39%



Half Year


Half Year


Movement


Sep 17


Mar 17


Sep 17 v. Mar 17

Division

Individual

charge

$M

Collective

charge

$M

Total

charge

$M


Individual

charge

$M

Collective

charge

$M

Total

charge

$M


Individual

charge

%

Collective

charge

%

Total

charge

%

Australia 453 (28) 425


430 42 472


5% large -10%

Institutional (33) (12) (45)


210 (85) 125


large -86% large

New Zealand 55 (14) 41


61 (24) 37


-10% -42% 11%

Asia Retail & Pacific 79 (10) 69


86 (11) 75


-8% -9% -8%

TSO and Group Centre - (11) (11)


- 11 11


n/a large large

Total 554 (75) 479


787 (67) 720


-30% 12% -33%


Individual credit impairment charge





Half Year Full Year


Sep 17

$M

Mar 17

$M

Movt

Sep 17

$M

Sep 16

$M

Movt

New and increased individual credit impairments


Australia 641 617 4% 1,258 1,223 3%

Institutional 101 299 -66% 400 846 -53%

New Zealand 109 102 7% 211 202 4%

Asia Retail & Pacific 97 104 -7% 201 201 0%

New and increased individual credit impairments 948 1,122 -16% 2,070 2,472 -16%

Recoveries and write-backs


Australia (188) (187) 1% (375) (325) 15%

Institutional (134) (89) 51% (223) (70) large

New Zealand (54) (41) 32% (95) (98) -3%

Asia Retail & Pacific (18) (18) 0% (36) (40) -10%

Recoveries and write-backs (394) (335) 18% (729) (533) 37%

Total individual credit impairment charge 554 787 -30% 1,341 1,939 -31%

• September 2017 v September 2016

The individual credit impairment charge decreased $598 million (-31%) driven by a $402 million (-16%) decrease in new and existing provisions

predominantly in Institutional largely arising from portfolio rebalancing, combined with a $196 million (+37%) increase in recoveries and write-backs in

Australia and Institutional divisions from better than expected outcomes in impaired asset workouts.

• September 2017 v March 2017

The individual credit impairment charge decreased $233 million (-30%) driven primarily by a $243 million decrease in Institutional due to lower new

individual provisions from portfolio rebalancing and higher write-backs and recoveries. This is partially offset by an increase of $23 million (+5%) in

the Australia division driven by Retail and Small Business portfolios.

30

GROUP RESULTS


Collective credit impairment charge



Half Year


Full Year

Collective credit impairment charge/(release) by source

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Lending growth (18) (30) -40% (48) (3) large

Risk profile (91) (78) 17% (169) 20 large

Economic cycle adjustment 34 41 -17% 75 - n/a

Total collective credit impairment charge/(release) (75) (67) 12% (142) 17 large


• September 2017 v September 2016

The collective credit impairment charge decreased $159 million driven by a reduction in Institutional due to portfolio rebalancing, and further

improvement in the Institutional and New Zealand divisional risk profile. This was partially offset by an economic overlay adjustment of $75 million.

• September 2017 v March 2017

The collective credit impairment release increased $8 million, driven by continued portfolio contraction in Institutional due to portfolio rebalancing,

further risk profile improvement across all divisions, and a net movement in the economic overlay adjustment.


Provision for credit impairment



As at


As at


Movement


Sep 17


Sep 16


Sep 17 v. Sep 16

Division

Individual

provision

$M

Collective

provision

$M

1


Total

provision

$M


Individual

provision

$M

Collective

provision

$M

1


Total

provision

$M


Individual

provision

%

Collective

provision

%

Total

provision

%

Australia 703 1,202 1,905


606 1,188 1,794


16% 1% 6%

Institutional 282 1,004 1,286


569 1,115 1,684


-50% -10% -24%

New Zealand 131 323 454


117 374 491


12% -14% -8%

Asia Retail & Pacific 20 130 150


15 196 211


33% -34% -29%

TSO and Group Centre - 3 3


- 3 3


n/a 0% 0%

Total 1,136 2,662 3,798


1,307 2,876 4,183


-13% -7% -9%



As at


As at


Movement


Sep 17


Mar 17


Sep 17 v. Mar 17

Division

Individual

provision

$M

Collective

provision

$M

1


Total

provision

$M


Individual

provision

$M

Collective

provision

$M

1


Total

provision

$M


Individual

provision

%

Collective

provision

%

Total

provision

%

Australia 703 1,202 1,905


647 1,230 1,877


9% -2% 1%

Institutional 282 1,004 1,286


470 1,024 1,494


-40% -2% -14%

New Zealand 131 323 454


135 335 470


-3% -4% -3%

Asia Retail & Pacific 20 130 150


17 182 199


18% -29% -25%

TSO and Group Centre - 3 3


- 14 14


n/a -79% -79%

Total 1,136 2,662 3,798


1,269 2,785 4,054


-10% -4% -6%

1.

The collective provision includes amounts for off-balance sheet credit exposures of $544 million as at 30 September 2017 (Mar 17 half : $574 million; Sep 16 full year: $631 million). The

impact on the Income Statement for the full year ended 30 September 2017 was a $66 million release (Mar 17 half: $46 million release; Sep 16 full year: $32 million release).


31

GROUP RESULTS


Group Expected Loss

Management believe that disclosure of modelled expected loss data for individual provisions assists in assessing the longer term expected loss rates of

the lending portfolio as it removes the volatility of reported earnings created by the use of accounting losses. The expected loss methodology is used

internally for return on equity analysis and economic profit reporting.

Asia Retail and Wealth

• ANZ announced the sale of six Asia Retail and Wealth businesses in 2017, of which three are now completed with the remainder to occur in first half

2018.

• The increase in Asia Retail and Wealth expected loss reflects the partial completion of the sale of those businesses with the countries to be

completed having proportionally higher unsecured lending (primarily credit cards).


As at

Expected loss as a % of gross lending assets


Sep 17


Sep 16


Australia


0.33% 0.33%

New Zealand


0.22% 0.26%

Institutional


0.30% 0.35%

Subtotal


0.31% 0.33%

Asia Retail


2.67% 1.51%

Total

0.32% 0.35%


Gross Impaired Assets

1




As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Impaired loans 2,118 2,478 2,646 -15% -20%

Restructured items

2

167 367 403 -54% -59%

Non-performing commitments and contingencies 99 95 124 4% -20%

Gross impaired assets 2,384 2,940 3,173 -19% -25%

Individual provisions

Impaired loans (1,118) (1,253) (1,278) -11% -13%

Non-performing commitments and contingencies (18) (16) (29) 13% -38%

Net impaired assets 1,248 1,671 1,866 -25% -33%




Gross impaired assets by division



Australia 1,310 1,227 1,170 7% 12%

Institutional 624 1,061 1,405 -41% -56%

New Zealand 307 409 346 -25% -11%

Asia Retail & Pacific 143 243 252 -41% -43%

Gross impaired assets 2,384 2,940 3,173 -19% -25%


Gross impaired assets by size of exposure

Less than $10 million 1,622 1,724 1,784 -6% -9%

$10 million to $100 million 655 1,106 899 -41% -27%

Greater than $100 million 107 110 490 -3% -78%

Gross impaired assets 2,384 2,940 3,173 -19% -25%

1.

Loans and advances as at 30 September 2017 and 31 March 2017 include assets held for sale.

2.

Restructured items are facilities where the original contractual terms have been modified for reasons related to the financial difficulties of the customer. Restructuring may consist of

reduction of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities with similar risk.

• September 2017 v September 2016

Gross impaired assets decreased $789 million (-25%) driven by Institutional (-$781 million) and New Zealand (-$39 million) divisions due to higher

repayments and upgrades on a small number of large exposures, and Asia Retail and Pacific division (-$109 million) due to the partial completion of

the Asia Retail and Wealth sale. This was partially offset by an increase in the Australia division (+$140 million) driven by Corporate Banking, Small

Business Banking and home loan portfolios. The Group’s individual provision coverage ratio on impaired assets was 47.7% at 30 September 2017

(Sep 16: 41.2%).

• September 2017 v March 2017

Gross impaired assets decreased $556 million (-19%) driven by Institutional (-$437 million) and New Zealand (-$102 million) divisions with higher

repayments and upgrades on a small number of large exposures, combined with Asia Retail and Pacific division (-$100 million) due to the partial

completion of the Asia Retail and Wealth sale. This was partially offset by an increase in Australia (+$83 million) driven by Corporate Banking, Small

Business Banking and home loan portfolios. The Group’s individual provision coverage ratio on impaired assets was 47.7% at 30 September 2017

(Mar 17: 43.2%).

32

GROUP RESULTS



New Impaired Assets

1




Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Impaired loans 1,315 1,637 -20% 2,952 3,267 -10%

Restructured items 21 88 -76% 109 274 -60%

Non-performing commitments and contingencies 89 62 44% 151 87 74%

Total new impaired assets 1,425 1,787 -20% 3,212 3,628 -11%


New impaired assets by division

Australia 844 816 3% 1,660 1,704 -3%

Institutional 269 547 -51% 816 1,151 -29%

New Zealand 216 296 -27% 512 484 6%

Asia Retail & Pacific 96 128 -25% 224 289 -22%

Total new impaired assets 1,425 1,787 -20% 3,212 3,628 -11%


• September 2017 v September 2016

New impaired assets decreased $416 million (-11%) primarily driven by Institutional as the result of an improved risk profile from portfolio

rebalancing.

• September 2017 v March 2017

New impaired assets decreased by $362 million (-20%) primarily driven by lower new impairments for Institutional as the result of an improved risk

profile from portfolio rebalancing, and New Zealand Commercial and Agri.



Ageing analysis of net loans and advances that are past due but not impaired


As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

1-29 days 8,790 9,123 7,966 -4% 10%

30-59 days 2,143 2,355 1,910 -9% 12%

60-89 days 1,148 1,148 1,070 0% 7%

>90 days 2,953 2,771 2,703 7% 9%

Total 15,034 15,397 13,649 -2% 10%

1.

Loans and advances as at 30 September 2017 and 31 March 2017 include assets held for sale.

• September 2017 v September 2016

The 90 days past due but not impaired increased $250 million (+9%) primarily in Australia division due to growth in the home loan portfolio and

portfolio deterioration mainly in Western Australia.

• September 2017 v March 2017

The 90 days past due but not impaired increased $182 million (+7%) primarily in Australia division due to growth in the home loan portfolio and

portfolio deterioration mainly in Western Australia.

33

GROUP RESULTS


Income tax expense



Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Income tax expense on cash profit 1,456 1,433 2% 2,889 2,299 26%

Effective tax rate (cash profit) 29.2% 29.5% 29.4% 28.0%

• September 2017 v September 2016

The effective tax rate has increased from 28.0% to 29.4%. The 140 basis point increase is primarily due to a reduction in equity accounted earnings

(+106 bps) and the non-recurrence of a tax provision release in the prior year (+87 bps). This is partially offset by the non-tax deductible impairment

of AmBank recognised in the March 2016 half (-95 bps).

• September 2017 v March 2017

The effective tax rate has decreased from 29.5% to 29.2%. The 30 basis point decrease is primarily due to increased offshore earnings in the

September 2017 half which attract a lower average tax rate. Offshore earnings in the March 2017 half are impacted by the reclassification of Asia

Retail and Wealth businesses to held for sale.


34

GROUP RESULTS


Impact of foreign currency translation

The following tables present the Group’s cash profit results and net loans and advances neutralised for the impact of foreign currency translation.

Comparative data has been adjusted to remove the translation impact of foreign currency movements by retranslating prior period comparatives at

current period foreign exchange rates.


Cash Profit - September 2017 Full Year vs September 2016 Full Year


Full Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Net interest income 14,872 15,095 (47) 15,048 -1% 0% -1%

Other operating income 5,617 5,499 (61) 5,438 2% -1% 3%

Operating income 20,489 20,594 (108) 20,486 -1% -1% 0%

Operating expenses (9,448) (10,439) 75 (10,364) -9% 0% -9%

Profit before credit impairment and income tax 11,041 10,155 (33) 10,122 9% 0% 9%

Credit impairment charge (1,199) (1,956) 17 (1,939) -39% -1% -38%

Profit before income tax 9,842 8,199 (16) 8,183 20% 0% 20%

Income tax expense (2,889) (2,299) (7) (2,306) 26% 1% 25%

Non-controlling interests (15) (11) - (11) 36% 0% 36%

Cash profit 6,938 5,889 (23) 5,866 18% 0% 18%


Cash Profit by Division - September 2017 Full Year vs September 2016 Full Year



Full Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Australia 3,695 3,547 - 3,547 4% 0% 4%

Institutional 1,836 1,041 (12) 1,029 76% -2% 78%

New Zealand 1,369 1,268 9 1,277 8% 1% 7%

Wealth Australia 238 324 (1) 323 -27% -1% -26%

Asia Retail & Pacific (148) 159 (3) 156 large 2% large

TSO and Group Centre (52) (450) (16) (466) -88% 1% -89%

Cash profit by division 6,938 5,889 (23) 5,866 18% 0% 18%


Net loans and advances by Division - September 2017 vs September 2016



As at


Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$B

Sep 16

$B

Sep 16

$B

Sep 16

$B

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Sep 17

v. Sep 16

Australia 345.4 327.1 - 327.1 6% 0% 6%

Institutional 119.6 125.9 (1.9) 124.0 -5% -1% -4%

New Zealand

1

107.9 107.9 (3.8) 104.1 0% -4% 4%

Wealth Australia 1.7 2.0 - 2.0 -15% 0% -15%

Asia Retail & Pacific

1

5.7 13.4 (0.3) 13.1 -57% -1% -56%

TSO and Group Centre - (0.4) - (0.4) -100% 0% -100%

Net loans and advances by division

1

580.3 575.9 (6.0) 569.9 1% -1% 2%

1.

Net loans and advances as at 30 September 2017 and 31 March 2017 include net loans and advances held for sale.

35

GROUP RESULTS


Cash Profit - September 2017 Half Year vs March 2017 Half Year


Half Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Mar 17

$M

Mar 17

$M

Mar 17

$M

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Net interest income 7,456 7,416 (34) 7,382 1% 0% 1%

Other operating income 2,730 2,887 (23) 2,864 -5% 0% -5%

Operating income 10,186 10,303 (57) 10,246 -1% 0% -1%

Operating expenses (4,717) (4,731) 23 (4,708) 0% 0% 0%

Profit before credit impairment and income tax 5,469 5,572 (34) 5,538 -2% -1% -1%

Credit impairment charge (479) (720) 2 (718) -33% 0% -33%

Profit before income tax 4,990 4,852 (32) 4,820 3% -1% 4%

Income tax expense (1,456) (1,433) 9 (1,424) 2% 0% 2%

Non-controlling interests (7) (8) - (8) -13% 0% -13%

Cash profit 3,527 3,411 (23) 3,388 3% -1% 4%


Cash Profit by Division - September 2017 Half Year vs March 2017 Half Year



Half Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$M

Mar 17

$M

Mar 17

$M

Mar 17

$M

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Australia 1,897 1,798 - 1,798 6% 0% 6%

Institutional 815 1,021 (7) 1,014 -20% 0% -20%

New Zealand 692 677 (9) 668 2% -2% 4%

Wealth Australia 115 123 - 123 -7% 0% -7%

Asia Retail & Pacific 69 (217) 3 (214) large 0% large

TSO and Group Centre (61) 9 (10) (1) large large large

Cash profit by division 3,527 3,411 (23) 3,388 3% -1% 4%


Net loans and advances by Division - September 2017 vs March 2017



As at


Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

impact

FX

adjusted


Sep 17

$B

Mar 17

$B

Mar 17

$B

Mar 17

$B

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Sep 17

v. Mar 17

Australia 345.4 336.7 - 336.7 3% 0% 3%

Institutional 119.6 120.8 (1.0) 119.8 -1% -1% 0%

New Zealand

1

107.9 104.9 0.7 105.6 3% 1% 2%

Wealth Australia 1.7 1.8 - 1.8 -6% 0% -6%

Asia Retail & Pacific

1

5.7 12.5 (0.3) 12.2 -54% -1% -53%

TSO and Group Centre - (0.4) - (0.4) -100% 0% -100%

Net loans and advances by division

1

580.3 576.3 (0.6) 575.7 1% 0% 1%

1.

Net loans and advances as at 30 September 2017 and 31 March 2017 include net loans and advances held for sale.


36

GROUP RESULTS


Earnings related hedges

Where it is considered appropriate, the Group takes out economic hedges against larger foreign exchange denominated revenue streams (primarily New

Zealand Dollar, US Dollar and US Dollar correlated). New Zealand Dollar exposure relates to the New Zealand geography and USD exposures relate to

Asia Pacific, Europe & America. Details of these hedges are set out below.



Half Year Full Year

NZD Economic hedges

Sep 17

$M

Mar 17

$M

Sep 17

$M

Sep 16

$M

Net open NZD position (notional principal)

1


3,036 3,347 3,036 3,161

Amount taken to income (pre-tax statutory basis)

2


(34) 125 91 (174)

Amount taken to income (pre-tax cash basis)

3


(27) (19) (46) (8)

USD Economic hedges




Net open USD position (notional principal)

1


- - - -

Amount taken to income (pre-tax statutory basis)

2


- - - 21

Amount taken to income (pre-tax cash basis)

3


- - - (58)

1.

Value in AUD at contracted rate.

2.

Unrealised valuation movement plus realised revenue from matured or closed out hedges.

3.

Realised revenue from closed out hedges.

As at 30 September 2017, the following hedges were in place to partially hedge future earnings against adverse movements in exchange rates:

• NZD 3.3 billion at a forward rate of approximately NZD 1.08 / AUD.

There were no USD hedges in place or impacting income for the September 2017 full year.

During the September 2017 full year:


• NZD 1.8 billion of economic hedges matured and a realised loss of $46 million (pre-tax) was recorded in cash profit.

• An unrealised gain of $137 million (pre-tax) on the outstanding NZD economic hedges was recorded in the statutory Income Statement during the

year. This unrealised gain has been treated as an adjustment to statutory profit in calculating cash profit as these are hedges of future NZD

revenues.


Earnings per share






Half Year Full Year

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Cash earnings per share (cents)

Basic


120.4 116.7 3% 237.1 202.6 17%

Diluted 115.2 111.9 3% 226.4 194.1 17%


Cash weighted average number of ordinary shares (million)

1


Basic 2,929.2 2,923.7 0% 2,926.4 2,906.2 1%

Diluted 3,183.7 3,180.8 0% 3,191.7 3,187.0 0%


Cash profit ($M) 3,527 3,411 3% 6,938 5,889 18%

Cash profit used in calculating diluted cash earnings per share ($M) 3,667 3,559 3% 7,226 6,186 17%

1.

Cash weighted average number of ordinary shares includes treasury shares held in Wealth Australia as the associated gains and losses are included in cash profit.



37

GROUP RESULTS


Dividends



Half Year Full Year

Dividend per ordinary share (cents) Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Interim (fully franked) - 80 n/a 80 80 0%

Final (fully franked)

1

80 - n/a 80 80 0%

Total (fully franked) 80 80 0% 160 160 0%


Ordinary share dividends used in payout ratio ($M)

2

2,350 2,349 0% 4,699 4,676 0%

Cash profit ($M) 3,527 3,411 3% 6,938 5,889 18%

Ordinary share dividend payout ratio (cash basis)

2

66.6% 68.9% 67.7% 79.4%

1.

Final dividend for 2017 is proposed.

2.

Dividend payout ratio is calculated using proposed 2017 final dividend of $2,350 million, which is based on the forecast number of ordinary shares on issue at the dividend record date.

Dividend payout ratios for the March 2017 half and September 2016 full year were calculated using actual dividend paid of $2,349 million and $4,676 million respectively.


The Directors propose that a final dividend of 80 cents be paid on each eligible fully paid ANZ ordinary share on 18 December 2017. The proposed 2017

final dividend will be fully franked for Australian tax purposes, and New Zealand imputation credits of NZD 10 cents per ordinary share will also be

attached.

Economic profit



Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Statutory profit attributable to shareholders of the Company 3,495 2,911 20% 6,406 5,709 12%

Adjustments between statutory profit and cash profit 32 500 -94% 532 180 large

Cash Profit 3,527 3,411 3% 6,938 5,889 18%

Economic credit cost adjustment (353) (211) 67% (564) (48) large

Imputation credits 705 721 -2% 1,426 1,160 23%

Economic return 3,879 3,921 -1% 7,800 7,001 11%

Cost of capital (2,647) (2,610) 1% (5,257) (5,152) 2%

Economic profit 1,232 1,311 -6% 2,543 1,849 38%


Economic profit is a risk adjusted profit measure used to evaluate business unit performance and is considered in determining the variable component of

remuneration packages. This is used for internal management purposes and is not subject to audit.

Economic profit is calculated via a series of adjustments to cash profit. The economic credit cost adjustment replaces the actual credit loss charge with

internal expected loss based on the average loss per annum on the portfolio over an economic cycle. The benefit of imputation credits is recognised,

measured at 70% of Australian tax. The cost of capital is a major component of economic profit. At the ANZ Group level, this is calculated using average

ordinary shareholders’ equity (excluding non-controlling interests) multiplied by the cost of capital rate (currently 9% and applied across comparative

periods). At a business unit level, capital is allocated based on economic capital, whereby higher risk businesses attract higher levels of capital. This

method is designed to help drive appropriate risk management and ensure business returns align with the relevant credit, operational, market and other

risks.

Economic profit increased by $694 million (+38%) against the September 2016 full year due to a

18% increase in cash profit and 23% increase in

imputation credits, partially offset by higher economic credit costs.

Economic profit decreased by $79 million (-6%) against the March 2017 half due to higher economic credit costs, partially offset by a 3% increase in cash

profit.

38

GROUP RESULTS


Condensed balance sheet




As at


Movement

Assets

Sep 17

$B

Mar 17

$B

Sep 16

$B


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Cash / Settlement balances owed to ANZ / Collateral paid 82.5 89.3 83.3 -8% -1%

Trading and available for sale assets 113.0 108.8 110.3 4% 2%

Derivative financial instruments 62.5 63.9 87.5 -2% -29%

Net loans and advances

1

574.3 564.0 575.9 2% 0%

Investment backing policy liabilities 38.0 37.6 35.7 1% 6%

Assets held for sale 8.0 14.1 - -43% n/a

Other

1

19.1 18.8 22.2 2% -14%

Total assets 897.4 896.5 914.9 0% -2%

Liabilities

Settlement balances owed by ANZ / Collateral received 15.8 14.9 17.0 6% -7%

Deposits and other borrowings

1

595.6 581.4 588.2 2% 1%

Derivative financial instruments 62.3 65.1 88.7 -4% -30%

Debt issuances and subordinated debt 108.0 109.1 113.1 -1% -5%

Policy liabilities and external unit holder liabilities 41.9 41.3 39.5 1% 6%

Liabilities held for sale 4.7 17.2 - -73% n/a

Other

1

10.0 9.6 10.5 4% -5%

Total liabilities 838.3 838.6 857.0 0% -2%

Total equity 59.1 57.9 57.9 2% 2%

1.

Balance as at 30 September 2017 and 31 March 2017 exclude assets and liabilities reclassified to held for sale.

• September 2017 v September 2016


• Derivative financial assets and liabilities decreased $25.0 billion (-29%) and $26.4 billion (-30%) respectively as interest rate movements

resulted in lower derivative fair values.

• Net loans and advances decreased $1.6 billion. Adjusting for a $6.0 billion decrease due to foreign currency translation and a reclassification

of $6.0 billion to assets held for sale, the $10.5 billion increase was primarily driven by home loan growth across Australia (+$18.2 billion) and

New Zealand (+$3.8 billion) divisions, partially offset by a $7.4 billion reduction in Asia Retail & Pacific due to the partial completion of the Asia

Retail and Wealth sale and a $4.4 billion decrease in Institutional as a result of portfolio rebalancing.

• Deposits and other borrowings increased $7.4 billion (+1%). Adjusting for a $8.7 billion decrease due to foreign currency translation and a

reclassification of $4.6 billion to liabilities held for sale, the $20.7 billion increase was driven by growth in customer deposits across

Institutional, Australia and New Zealand divisions (+$38.6 billion), partially offset by reduction in customer deposits in Asia Retail & Pacific due

to the partial completion of the Asia Retail and Wealth sale (-$12.9 billion) and reduction in certificate of deposits, deposit from banks and

other borrowings (-$4.8 billion).

• Debt issuances and subordinated debt decreased $5.1 billion (-5%). Adjusting for a $1.2 billion decrease due to foreign currency translation,

the $3.9 billion decrease was primarily driven by a $4.1 billion reduction in subordinated debt.


• September 2017 v March 2017


• Cash / Settlement balances owed to ANZ / Collateral paid decreased by $6.8 billion (-8%). Adjusting for a $0.9 billion decrease due to foreign

currency translation, the $5.9 billion decrease was primarily driven by decreased cash and settlement balances held by Markets and Treasury.

• Trading and available-for-sale assets increased $4.2 billion (+4%). Adjusting for a $0.7 billion decrease due to foreign currency translation, the

$4.9 billion increase was primarily driven by driven by increased liquidity portfolio holdings due to balance sheet growth in Markets.

• Net loans and advances increased $10.3 billion (+2%). Adjusting for a $0.6 billion decrease due to foreign currency translation, the $10.9

billion increase was primarily driven by home loan growths across Australia (+$8.6 billion) and New Zealand (+$2.1 billion) divisions.

• Deposits and other borrowings increased by $14.2 billion (+2%). Adjusting for a $3.0 billion decrease due to foreign currency translation, the

$17.2 billion increase was primarily driven by increase in commercial paper issued (+$8.5 billion) and increase in customer deposits across

Institutional, Australia and New Zealand divisions (+$14.4 billion), partially offset by decrease in certificate of deposits, deposit from banks and

other borrowings (-$5.4 billion).

• Assets and liabilities held for sale decreased $6.1 billion (-43%) and $12.5 billion (-73%) respectively due to the partial completion of the Asia

Retail and Wealth sale.


Assets and liabilities held for sale as at 30 September 2017 and 31 March 2017 reflects the reclassification of Asia Retail and Wealth businesses,

UDC Finance, Shanghai Rural Commercial Bank and Metrobank Card Corporation assets and liabilities to held for sale. Refer to Note 10 to the

financial statements for further details.

39

GROUP RESULTS


Liquidity risk

Liquidity risk is the risk that the Group is unable to meet its payment obligations as they fall due, including repaying depositors or maturing wholesale

debt, or that the Group has insufficient capacity to fund increases in assets. The timing mismatch of cash flows and the related liquidity risk is inherent in

all banking operations and is closely monitored by the Group and managed in accordance with the risk appetite set by the Board.

The Group’s approach to liquidity risk management incorporates two key components:

• Scenario modelling of funding sources

ANZ’s liquidity risk appetite is defined by the ability to meet a range of regulatory requirements and internal liquidity metrics mandated by the Board.

The metrics cover a range of scenarios of varying duration and level of severity. The objective of this framework is to:

• Provide protection against shorter-term extreme market dislocation and stress.

• Maintain structural strength in the balance sheet by ensuring that an appropriate amount of longer-term assets are funded with longer-term

funding.

• Ensure that no undue timing concentrations exist in the Group’s funding profile.

A key component of this framework is the Liquidity Coverage Ratio (LCR), which is a severe short term liquidity stress scenario mandated by banking

regulators including APRA. As part of meeting LCR requirements, ANZ has a Committed Liquidity Facility (CLF) with the Reserve Bank of Australia

(RBA). The CLF has been established to offset the shortage of available High Quality Liquid Assets (HQLA) in Australia and provides an alternative

form of contingent liquidity. The total amount of the CLF available to a qualifying ADI is set annually by APRA. From 1 January 2017, ANZ’s CLF is

$43.8 billion (2016 calendar year end: $50.3 billion).

• Liquid assets

The Group holds a portfolio of high quality unencumbered liquid assets in order to protect the Group’s liquidity position in a severely stressed

environment, as well as to meet regulatory requirements. High Quality Liquid Assets comprise three categories, with the definitions consistent with

Basel 3 LCR:

• Highest-quality liquid assets (HQLA1): Cash, highest credit quality government, central bank or public sector securities eligible for repurchase

with central banks to provide same-day liquidity.

• High-quality liquid assets (HQLA2): High credit quality government, central bank or public sector securities, high quality corporate debt securities

and high quality covered bonds eligible for repurchase with central banks to provide same-day liquidity.

• Alternative liquid assets (ALA): Assets qualifying as collateral for the CLF and other eligible securities listed by the Reserve Bank of New

Zealand (RBNZ).

The Group monitors and manages the size and composition of its liquid assets portfolio on an ongoing basis in line with regulatory requirements and

the risk appetite set by the Board.



Half Year Average

1



Movement


Sep 17

$B

Mar 17

$B

Sep 16

$B


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Market Values Post Discount




HQLA1

2

128.7 127.1 119.7


1% 8%

HQLA2 4.7 4.3 4.1


9% 15%

Internal Residential Mortgage Backed Securities (Australia)

2

30.3 33.7 35.3


-10% -14%

Internal Residential Mortgage Backed Securities (New Zealand)

3

1.1 0.6 1.2


83% -8%

Other ALA

4

14.9 15.6 17.7


-4% -16%

Total Liquid Assets 179.7 181.3 178.0 -1% 1%




Cash flows modelled under stress scenario



Cash outflows 174.5 172.7 182.9 1% -5%

Cash inflows 41.3 38.2 40.2 8% 3%

Net cash outflows


133.2 134.5 142.7 -1% -7%







Liquidity Coverage Ratio

5

135% 135% 125% 0% 10%


1.

Half year average basis, calculated as prescribed per APRA Prudential Regulatory Standard (APS 210 Liquidity) and consistent with APS 330 requirements.

2.

RBA open repo arrangement netted down from CLF, with a corresponding increase in HQLA.

3.

New Zealand LCR surplus is excluded from NZ internal RMBS, consistent with APS 330 treatment.

4.

Comprised of assets qualifying as collateral for the CLF, excluding internal RMBS, up to approved facility limit; and any liquid assets contained in the RBNZ's Liquidity Policy - Annex:

Liquidity Assets - Prudential Supervision Department Document BS13A12.

5.

All currency Level 2 LCR.

40

GROUP RESULTS


Funding

ANZ targets a diversified funding base, avoiding undue concentrations by investor type, maturity, market source and currency.

$22.0 billion of term wholesale debt with a remaining term greater than one year as at 30 September 2017 was issued during the year ended 30

September 2017. The weighted average tenor of new term debt was 5.3 years.

The following tables show the Group’s total funding composition:




As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Customer deposits and other liabilities

1



Australia


201,365 197,632 187,667 2% 7%

Institutional


186,782 179,326 171,155 4% 9%

New Zealand


75,323 74,266 72,818 1% 3%

Wealth Australia


- 326 343 -100% -100%

Asia Retail & Pacific


9,157 21,867 22,782 -58% -60%

TSO and Group Centre

1



(4,997) (5,202) (5,142) -4% -3%

Customer deposits


467,630 468,215 449,623 0% 4%

Other funding liabilities

2,3



12,838 11,725 14,049 9% -9%

Total customer liabilities (funding)


480,468 479,940 463,672 0% 4%


Wholesale funding

4



Debt issuances


90,263 88,778 91,080 2% -1%

Subordinated debt


17,710 20,297 21,964 -13% -19%

Certificates of deposit


55,222 57,428 61,429 -4% -10%

Commercial paper


18,023 9,482 19,349 90% -7%

Other wholesale borrowings

2,5,6



65,441 70,070 65,924 -7% -1%

Total wholesale funding


246,659 246,055 259,746 0% -5%

Shareholders' equity


59,075 57,908 57,927 2% 2%

Total funding


786,202 783,903 781,345 0% 1%






As at


Movement



Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Funded assets


Other short term assets & trade finance assets

7

58,576 60,008 65,800 -2% -11%

Liquids

6

169,317 168,030 161,302 1% 5%

Short term funded assets 227,893 228,038 227,102 0% 0%

Lending & fixed assets

8

558,309 555,865 554,243 0% 1%

Total funded assets 786,202 783,903 781,345 0% 1%



Funding liabilities

4,6


Other short term liabilities

2

46,021 51,655 49,288 -11% -7%

Short term funding 62,119 53,495 69,028 16% -10%

Term funding < 12 months 18,872 20,968 23,668 -10% -20%

Other customer and central bank deposits

1,2,9

78,652 81,247 79,115 -3% -1%

Total short term funding liabilities 205,664 207,365 221,099 -1% -7%

Stable customer deposits

1,10

421,172 416,775 402,146 1% 5%

Term funding > 12 months 91,840 93,556 90,708 -2% 1%

Shareholders' equity and hybrid debt 67,526 66,207 67,392 2% 0%

Total stable funding 580,538 576,538 560,246 1% 4%

Total funding 786,202 783,903 781,345 0% 1%

1.

Includes term deposits, other deposits and an adjustment recognised in Group Centre to eliminate Wealth Australia investments in ANZ deposit products.

2.

Securities sold under repurchase agreements reclassified to align with current period presentation.

3.

Includes interest accruals, payables and other liabilities, provisions and net tax provisions, excluding other liabilities in Wealth Australia.

4.

Excludes liability for acceptances as they do not provide net funding.

5.

Includes borrowings from banks, securities sold under repurchase agreements, net derivative balances, special purpose vehicles and other borrowings.

6.

Includes RBA open-repo arrangement netted down by the exchange settlement account cash balance.

7.

Includes short-dated assets such as trading securities, available for sale securities, trade dated assets and trade finance loans.

8.

Excludes trade finance loans.

9.

Total customer liabilities (funding) plus Central Bank deposits less stable customer deposits.

10.

Stable customer deposits represent operational type deposits or those sourced from retail / business / corporate customers and the stable component of other funding liabilities.


41

GROUP RESULTS


Capital Management



As at


APRA Basel 3 Internationally Comparable Basel 3

1



Sep 17 Mar 17 Sep 16 Sep 17 Mar 17 Sep 16

Capital Ratios


Common Equity Tier 1 10.6% 10.1% 9.6% 15.8% 15.2% 14.5%

Tier 1 12.6% 12.1% 11.8% 18.4% 18.2% 17.4%

Total capital 14.8% 14.5% 14.3% 21.2% 21.3% 20.7%

Risk weighted assets ($B) 391.1 397.0 408.6 306.5 309.4 316.4

1.

Internationally Comparable methodology aligns with APRA’s information paper entitled “International Capital Comparison Study” (13 July 2015).


APRA Basel 3 Common Equity Tier 1 (CET1) – September 2017 v September 2016


1.

Excludes large/notable items for the purposes of Capital Management attribution. Refer to pages 14 to 16.

2.

Capital deductions represent the movement in retained earnings in deconsolidated entities, capitalised software (excluding accounting changes relating to the capitalisation of internally

generated software assets), EL versus EP shortfall and other intangibles in the period.

3.

9.9 million ordinary shares were provided/issued under the Dividend Reinvestment Plan and Bonus Option Plan for the final 2016 and 2017 interim dividend with neutralisation of the

Dividend Reinvestment Plan.


• September 2017 v September 2016

ANZ’s CET1 ratio increased 96 bps to 10.6% during the year. Key drivers of the movement in the CET1 ratio were:

• Net organic capital generation was 229 bps or $9.3 billion. This was primarily driven by cash profit and a net reduction in underlying RWA

growth (excluding foreign exchange impacts, regulatory changes and other one-offs) which collectively provided 223 bps to the CET1 ratio.

Throughout the September 2017 full year, RWA reduction was primarily driven by a $16.4 billion decrease in Institutional Credit RWAs

(CRWAs) from a reduction in lending, due to portfolio rebalancing.

• Payment of the March 2017 Interim and September 2016 Final Dividends (net of shares provided under the DRP, with March 2017 DRP

neutralisation) reduced the CET1 ratio by 108 bps.

• The transition of Asia Retail and Wealth businesses in China, Singapore and Hong Kong to DBS increased CET1 ratio by 9 bps.

• Other impacts are mainly driven by net impacts from RWA measurement changes (reduced CET1 ratio by 27 bps principally from changes to

ANZ’s new capital model for Australian Residential Mortgages), and a further 7bps reduction from other impacts associated with movements in

non-cash earnings and net foreign currency translation.



42

GROUP RESULTS


APRA Basel 3 Common Equity Tier 1 (CET1) – September 2017 v March 2017


1.

Excludes large/notable items for the purposes of Capital Management attribution. Refer to pages 14 to 16.

2.

Capital deductions represent the movement in retained earnings in deconsolidated entities, capitalised software (excluding accounting changes relating to the capitalisation of internally

generated software assets), EL versus EP shortfall and other intangibles in the period.

3.

1.4 million ordinary shares were issued under the Bonus Option Plan for the 2017 interim dividend with neutralisation of the Dividend Reinvestment Plan.


• September 2017 v March 2017

ANZ’s CET1 ratio increased 44 bps to 10.6% during the September 2017 half. Key drivers of the movement in the CET1 ratio were:

• Net organic capital generation was 118 bps or $4.7 billion. This was primarily driven by cash profit and a net reduction in underlying RWA

(excluding foreign exchange impacts, regulatory changes and other one-offs). The RWA reduction was mainly driven by a $7.6 billion decrease

in Institutional CRWAs from lower lending due to portfolio rebalancing.

• Payment of the March 2017 Interim Dividend (with DRP neutralisation) reduced the CET1 ratio by 58 bps.

• The transition of Asia Retail and Wealth businesses in China, Singapore and Hong Kong to DBS increased CET1 ratio by 9 bps.

• Other impacts are mainly driven by net impacts from RWA measurement changes (reduced CET1 ratio by 21 bps principally from changes to

ANZ’s new capital model for Australian Residential Mortgages), and a further 4 bps reduction from other impacts associated with movements in

non-cash earnings and net foreign currency translation.

Total Risk Weighted Assets (RWA) – September 2017 v September 2016


• September 2017 v September 2016

ANZ’s total RWA decreased by $17.5 billion. Excluding the impact of foreign currency exchange translation and other non-recurring CRWA

changes, CRWAs decreased by $14.2 billion, primarily driven by a decline in Institutional lending. Other CRWA changes mainly reflect the impact of

RWA modelling changes to the Australian Residential Mortgages portfolio, partially offset by the Asia Retail and Wealth business transition of China,

Singapore and Hong Kong to DBS. Non-CRWA decreased by $2.3bn mainly driven by lower Operational Risk, from reduced operation size

(following portfolio rebalancing in Institutional and the transition of Asia Retail and Wealth businesses) and simplification of portfolios across the

Group.



43

GROUP RESULTS


Total Risk Weighted Assets (RWA) – September 2017 v March 2017


• September 2017 v March 2017

ANZ’s total RWA decreased by $5.9 billion. Excluding the impact of foreign currency exchange translation and other non-recurring CRWA

changes, CRWAs decreased by $6.3 billion primarily driven by a decline in Institutional lending. Other CRWA changes mainly reflect the impact of

RWA modelling changes to the Australian Residential Mortgages portfolio, partially offset by the transition of Asia Retail and Wealth business in

China, Singapore and Hong Kong to DBS. Non-CRWA decreased by $0.9 billion mainly driven by lower operational risk RWA from reduced

operation size (following portfolio rebalancing in Institutional and the transition of Asia Retail and Wealth businesses) and simplification of portfolios

across the Group.




APRA to Internationally Comparable

1

Common Equity Tier 1 (CET1) as at 30 September 2017


1.

ANZ’s interpretation of the regulations documented in the Basel Committee publications; “Basel 3: A global regulatory framework for more resilient banks and banking systems” (June

2011) and “International Convergence of Capital Measurement and Capital Standards” (June 2006). Also includes differences identified in APRA’s information paper entitled

“International Capital Comparison Study” (13 July 2015).


The above provides a reconciliation of the CET1 ratio under APRA’s Basel 3 prudential capital standards to Internationally Comparable Basel 3

standards. APRA views the Basel 3 reforms as a minimum requirement and hence has not incorporated some of the concessions proposed in the Basel

3 rules and has also set higher requirements in other areas. As a result, Australian banks’ Basel 3 reported capital ratios will not be directly comparable

with international peers. The International Comparable Basel 3 CET1 ratio incorporates differences between APRA and both the Basel Committee Basel

3 framework (including differences identified in the March 2014 Basel Committee’s Regulatory Consistency Assessment Programme (RCAP) on Basel 3

implementation in Australia) and its application in major offshore jurisdictions.

The material differences between APRA Basel 3 and Internationally Comparable Basel 3 ratios include:

Deductions

• Investments in insurance and banking associates – APRA requires full deduction against CET1. On an Internationally Comparable basis, these

investments are subject to a concessional threshold before a deduction is required.

• Deferred tax assets – A full deduction is required from CET1 for deferred tax assets (DTA) relating to temporary differences. On an Internationally

Comparable basis, this is first subject to a concessional threshold before the deduction is required.

44

GROUP RESULTS


Risk Weighted Assets (RWA)

• IRRBB RWA – APRA requires inclusion of Interest Rate Risk in the Banking Book (IRRBB) within the RWA base for the CET1 ratio calculation. This

is not required on an Internationally Comparable basis.

• Mortgages RWA – APRA imposes a floor of 20% on the downturn Loss Given Default (LGD) used in credit RWA calculations for residential

mortgages. Additionally, from July 2016, APRA also requires a higher correlation factor above the Basel framework 15% .The Internationally

Comparable Basel 3 framework only requires a downturn LGD floor of 10% and a correlation factor of 15%.

• Specialised lending - APRA requires the supervisory slotting approach to be used in determining credit RWA for specialised lending exposures. The

Internationally Comparable basis allows for the advanced internal ratings based approach to be used when calculating RWA for these exposures.

• Unsecured Corporate Lending LGD – Adjustment to align ANZ’s unsecured corporate lending LGD to 45% to be consistent with banks in other

jurisdictions. The 45% LGD rate is also used in the Foundation Internal Ratings-Based approach (FIRB).

• Undrawn Corporate Lending Exposure at Default (EAD) – To adjust ANZ’s credit conversion factors (CCF) for undrawn corporate loan commitments

to 75% (used in FIRB approach) to align with banks in other jurisdictions.


45

GROUP RESULTS


Leverage Ratio

At 30 September 2017, the Group’s APRA Leverage Ratio was 5.4% which is above the 3% minimum currently proposed by the Basel Committee on

Banking Supervision (BCBS). APRA has not finalised a minimum leverage ratio requirement for Australian ADIs. The following table summarises the

Group’s Leverage Ratio calculation:



As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Tier 1 Capital (net of capital deductions) 49,324 48,091 48,285 3% 2%


On-balance sheet exposures (excluding derivatives and securities financing transaction

exposures)

752,347 747,708 744,359 1% 1%

Derivative exposures 31,469 30,968 30,600 2% 3%

Securities financing transaction (SFT) exposures 28,598 30,286 31,417 -6% -9%

Other off-balance sheet exposures 96,765 97,492 98,460 -1% -2%

Total exposure measure 909,179 906,454 904,836 0% 0%

APRA Leverage Ratio

1

5.4% 5.3% 5.3%

Internationally Comparable Leverage Ratio

1

6.2% 6.0% 6.0%

1.

Leverage ratio includes Additional Tier 1 securities subject to Basel 3 transitional relief, net of any transitional adjustments.


• September 2017 v September 2016

ANZ’s Leverage Ratio increased 9 bps during the year mainly driven by:

• Net organic capital generation (cash earnings) net of dividend payments increased the ratio by 30 bps.

• Lower net Additional Tier 1 capital reduced the ratio by 10 bps mainly from redemption of remaining $1.1 billion of transitional CPS2 on issue in

March 2017 half.

• Net growth in exposures reduced the ratio by 10 bps mainly driven by on balance sheet growth in Australia division (primarily from growth in

home loans) partially offset by the transition of Asia Retail and Wealth businesses to DBS. Other impacts lowered the ratio by 1 bp.


• September 2017 v March 2017

ANZ’s Leverage Ratio increased 12 bps in the September half mainly driven by:

• Net organic capital generation (cash earnings) net of dividend payments increased the ratio by 15 bps.

• The above were offset by net growth in exposures which reduced the ratio by 3 bps primarily driven by on balance sheet growth in Australian

division (primarily from growth in home loans) partially offset by the

transition of Asia Retail and Wealth businesses to DBS.


Other regulatory developments

• Financial System Inquiry (FSI)

The Australian Government completed a comprehensive inquiry into Australia’s financial system and the FSI final report was released on 7

December 2014. The contents of the report are wide-ranging and key recommendations that may have an impact on regulatory capital levels include:

• Setting capital standards such that Australian Authorised Deposit-taking Institutions’ (ADIs) capital ratios are unquestionably strong;

• Raising the average internal ratings-based (IRB) mortgage risk weight to narrow the difference between average mortgage risk weight for ADIs

using IRB models and those using standardised risk weights;

• Implementing a framework for minimum loss absorbing and recapitalisation capacity in line with emerging international practice;

• Developing a common reporting template that improves the transparency and comparability of capital ratios of Australian ADIs; and

• Introducing a leverage ratio that acts as a backstop to ADIs risk-based capital requirements, in line with the Basel framework.

APRA supported the FSI’s recommendations and in response introduced the following:

• With effect from July 2016, APRA increased the capital requirements for Australian residential mortgage exposures for ADIs accredited to use

the IRB approach to credit risk (including ANZ) to at least 25% risk-weighting. APRA also required refinements to residential mortgages risk

models which ANZ implemented in June 2017. Collectively these changes have increased average credit risk weighting of ANZ’s residential

mortgages to approximately 28% as at September 2017.

• In July 2017, APRA released an information paper outlining its assessment on the additional capital required for the Australian banking sector to

be considered ‘unquestionably strong’. APRA indicated that “In the case of the four major Australian banks, APRA expects that the increased

capital requirements will translate into the need for an increase in CET1 capital ratios, on average, of around 100 basis points above their

December 2016 levels. In broad terms, that equates to a benchmark CET1 capital ratio, under the current capital adequacy framework, of at

least 10.5 per cent.” APRA also stated that “ADIs should, where necessary, initiate strategies to increase their capital strength to be able to meet

these capital benchmarks by 1 January 2020 at the latest.” In order to accommodate future changes to capital framework mainly from:

• Basel III changes in respect of credit risk, operational risk and the capital floor and;

• Additional changes to address mortgage concentration risk and to improve transparency, comparability and flexibility.


46

GROUP RESULTS


• Discussion papers covering the above are expected to be released in late 2017, with consultation on draft prudential standards taking place

throughout 2018. Final standards will then be issued in 2019 to take effect from early 2021. Importantly, APRA has indicated these changes to the

capital framework will be accommodated within the 10.5% CET1 benchmark that Australian ADIs are expected to have met, a year ahead of the

expected effective date of the new prudential standards.

• Net Stable Funding Ratio (NSFR)

APRA released its final standards on NSFR in 2017 confirming that the minimum NSFR of 100% will become a regulatory requirement from 1

January 2018.

As part of managing future liquidity requirements, ANZ monitors the NSFR in its internal reporting and the Group is well placed to meet this

requirement by the implementation date.

• Level 3 Conglomerates (Level 3)

APRA is extending its prudential supervision framework to Conglomerate Groups via the Level 3 framework which will regulate a bancassurance

group such as ANZ as a single economic entity with minimum capital requirements and additional monitoring of risk exposure levels.

In August 2016, APRA confirmed the deferral of capital requirements for Conglomerate Groups until 2019 at the earliest, to allow for the final capital

requirements arising from FSI recommendations as well as from international initiatives that are in progress.

The non-capital components of the Level 3 framework relating to group governance, risk exposures, intragroup transactions and other risk

management and compliance requirements came into effect on 1 July 2017. These have had no material impact on the Group’s capital position.

• RBNZ review of capital requirements

On May 1, 2017 the RBNZ published an issues paper announcing that it is undertaking a comprehensive review of the capital adequacy framework

applying to New Zealand locally incorporated registered banks over 2017 and 2018. The aim of the review is to identify the most appropriate

framework for setting capital requirements for New Zealand banks, taking into account how the current framework has operated and international

developments in bank capital requirements. The capital review will focus on the three key components of the current framework:

• The definition of eligible capital instruments;

• The measurement of risk; and

• The minimum capital ratios and buffers.

The RBNZ requested feedback about the topics covered by the issues paper for which responses were due on June 9, 2017. Detailed consultation

documents on policy proposals and options for each of the three components will be released during 2017, with a view to concluding the review by

the first quarter of 2018.

On July 14, 2017, the RBNZ released a consultation paper on what types of financial instruments should qualify as eligible regulatory capital. The

consultation paper sets out proposals for reform to the definition of eligible capital instruments for which responses were due September 8, 2017.

The impact on Group and our subsidiary bank in New Zealand (ANZ Bank New Zealand) arising from the above consultations will not be known until

the RBNZ finalises their review in 2018.

• Current Proposals from the Basel Committee on Banking Supervision (BCBS) on RWA

As part of the BCBS agenda to simplify RWA measurement and reduce their variability amongst banks, the BCBS has issued a number of

consultation documents associated with:

• Standardised approach to RWA for credit risk;

• Revisions to Standardised Measurement Approach to Operational Risk;

• Fundamental Review of the Trading Book;

• Interest Rate Risk in the Banking Book;

• Framework on the imposition of capital floors based on standardised RWA approaches; and

• Additional constraints on the use of internal models for credit RWA.

Apart from the review of the Trading Book standard which has been finalised, BCBS is currently deliberating on the other proposals. Once finalised,

APRA is expected to incorporate these issues as part of changes to the regulatory capital framework that APRA intends to implement by 2021, as

outlined in its July 2017 information paper ‘Strengthening banking system resilience – establishing unquestionably strong capital ratios’.



47

GROUP RESULTS


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48

DIVISIONAL RESULTS



CONTENTS



Divisional Results


Divisional performance

Australia

Institutional

New Zealand

Wealth Australia

Asia Retail & Pacific

Technology, Services & Operations (TSO) and Group Centre

49

DIVISIONAL RESULTS


Divisional Performance

During the March 2017 half, the Group made changes to the Group’s operating model for technology, operations and shared services to accelerate

delivery of its technology and digital roadmap, bring operations closer to its customers and continue operational efficiency gains. As a result of these

organisational changes, divisional operations from Technology, Services & Operations (“TSO”) and Group Centre have been realigned to divisions. The

residual TSO and Group Centre now contains Group Technology, Group Hubs, Enterprise Services and Group Property and the Group Centre. The

Group operates on a divisional structure with six divisions: Australia, New Zealand, Institutional, Asia Retail & Pacific, Wealth Australia, and Technology,

Services & Operations and Group Centre. For further information on the composition of divisions refer to the Definitions on page 117.

Other than the changes described above, there have been no other significant structural changes during the year. However, certain prior period

comparatives have been restated to align with current period presentation. The divisions reported below are consistent with internal reporting provided to

the chief operating decision maker, being the Chief Executive Officer.

The Divisional Results section is reported on a cash profit basis.




September 2017 Full Year

Australia

$M

Institutional

$M

New Zealand

$M

Wealth

Australia

$M

Asia Retail

& Pacific

$M

TSO and Group

Centre

$M

Group

$M

Net interest income 8,384 3,068 2,519 9 606 286 14,872

Other operating income 1,218 2,346 653 1,077 37 286 5,617

Operating income 9,602 5,414 3,172 1,086 643 572 20,489

Operating expenses (3,423) (2,736) (1,193) (743) (651) (702) (9,448)

Profit before credit impairment and income tax 6,179 2,678 1,979 343 (8) (130) 11,041

Credit impairment charge (897) (80) (78) - (144) - (1,199)

Profit before income tax 5,282 2,598 1,901 343 (152) (130) 9,842

Income tax expense and non-controlling

interests

(1,587) (762) (532) (105) 4 78 (2,904)

Cash profit/(loss) 3,695 1,836 1,369 238 (148) (52) 6,938


September 2016 Full Year

Australia

$M

Institutional

$M

New Zealand

$M

Wealth

Australia

$M

Asia Retail

& Pacific

$M

TSO and Group

Centre

$M

Group

$M

Net interest income 8,202 3,447 2,448 11 698 289 15,095

Other operating income 1,206 1,733 644 1,244 478 194 5,499

Operating income 9,408 5,180 3,092 1,255 1,176 483 20,594

Operating expenses (3,426) (2,958) (1,225) (801) (808) (1,221) (10,439)

Profit before credit impairment and income tax 5,982 2,222 1,867 454 368 (738) 10,155

Credit impairment charge (920) (743) (120) - (172) (1) (1,956)

Profit before income tax 5,062 1,479 1,747 454 196 (739) 8,199

Income tax expense and non-controlling

interests

(1,515) (438) (479) (130) (37) 289 (2,310)

Cash profit/(loss) 3,547 1,041 1,268 324 159 (450) 5,889


September 2017 Full Year vs September 2016 Full Year



Australia Institutional New Zealand

Wealth

Australia

Asia Retail

& Pacific

TSO and Group

Centre Group

Net interest income 2% -11% 3% -18% -13% -1% -1%

Other operating income 1% 35% 1% -13% -92% 47% 2%

Operating income 2% 5% 3% -13% -45% 18% -1%

Operating expenses 0% -8% -3% -7% -19% -43% -9%

Profit before credit impairment and income tax 3% 21% 6% -24% large -82% 9%

Credit impairment charge -3% -89% -35% n/a -16% -100% -39%

Profit before income tax 4% 76% 9% -24% large -82% 20%

Income tax expense and non-controlling

interests

5% 74% 11% -19% large -73% 26%

Cash profit/(loss) 4% 76% 8% -27% large -88% 18%


50

DIVISIONAL RESULTS


Cash profit by division – September 2017 Full year v September 2016 Full year






September 2017 Half Year

Australia

$M

Institutional

$M

New Zealand

$M

Wealth

Australia

$M

Asia Retail

& Pacific

$M

TSO and Group

Centre

$M

Group

$M

Net interest income 4,251 1,480 1,259 4 275 187 7,456

Other operating income 616 989 336 538 176 75 2,730

Operating income 4,867 2,469 1,595 542 451 262 10,186

Operating expenses (1,730) (1,357) (593) (373) (298) (366) (4,717)

Profit before credit impairment and income tax 3,137 1,112 1,002 169 153 (104) 5,469

Credit impairment charge (425) 45 (41) - (69) 11 (479)

Profit before income tax 2,712 1,157 961 169 84 (93) 4,990

Income tax expense and non-controlling

interests

(815) (342) (269) (54) (15) 32 (1,463)

Cash profit/(loss) 1,897 815 692 115 69 (61) 3,527


March 2017 Half Year

Australia

$M

Institutional

$M

New Zealand

$M

Wealth

Australia

$M

Asia Retail

& Pacific

$M

TSO and Group

Centre

$M

Group

$M

Net interest income 4,133 1,588 1,260 5 331 99 7,416

Other operating income 602 1,357 317 539 (139) 211 2,887

Operating income 4,735 2,945 1,577 544 192 310 10,303

Operating expenses (1,693) (1,379) (600) (370) (353) (336) (4,731)

Profit before credit impairment and income tax 3,042 1,566 977 174 (161) (26) 5,572

Credit impairment charge (472) (125) (37) - (75) (11) (720)

Profit before income tax 2,570 1,441 940 174 (236) (37) 4,852

Income tax expense and non-controlling

interests

(772) (420) (263) (51) 19 46 (1,441)

Cash profit/(loss) 1,798 1,021 677 123 (217) 9 3,411


September 2017 Half Year vs March 2017 Half Year


Australia Institutional New Zealand

Wealth

Australia

Asia Retail

& Pacific

TSO and Group

Centre Group

Net interest income 3% -7% 0% -20% -17% 89% 1%

Other operating income 2% -27% 6% 0% large -64% -5%

Operating income 3% -16% 1% 0% large -15% -1%

Operating expenses 2% -2% -1% 1% -16% 9% 0%

Profit before credit impairment and income tax 3% -29% 3% -3% large large -2%

Credit impairment charge -10% large 11% n/a -8% large -33%

Profit before income tax 6% -20% 2% -3% large large 3%

Income tax expense and non-controlling

interests

6% -19% 2% 6% large -30% 2%

Cash profit/(loss) 6% -20% 2% -7% large large 3%


51

DIVISIONAL RESULTS


Australia

Fred Ohlsson


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 4,251 4,133 3%


8,384 8,202 2%

Other operating income 616 602 2%


1,218 1,206 1%

Operating income 4,867 4,735 3%


9,602 9,408 2%

Operating expenses (1,730) (1,693) 2%


(3,423) (3,426) 0%

Profit before credit impairment and income tax 3,137 3,042 3%


6,179 5,982 3%

Credit impairment charge (425) (472) -10%


(897) (920) -3%

Profit before income tax 2,712 2,570 6%


5,282 5,062 4%

Income tax expense and non-controlling interests (815) (772) 6%


(1,587) (1,515) 5%

Cash profit 1,897 1,798 6%


3,695 3,547 4%

Balance Sheet




Net loans and advances 345,344 336,736 3%


345,344 327,109 6%

Other external assets 3,084 2,952 4%


3,084 2,921 6%

External assets 348,428 339,688 3%


348,428 330,030 6%

Customer deposits 201,365 197,632 2%


201,365 187,667 7%

Other external liabilities 10,847 11,117 -2%


10,847 11,842 -8%

External liabilities 212,212 208,749 2%


212,212 199,509 6%

Risk weighted assets

1

170,632 159,575 7%


170,632 157,410 8%

Average gross loans and advances 343,174 333,965 3%


338,582 322,614 5%

Average deposits and other borrowings 198,826 193,671 3%


196,256 183,196 7%

Ratios




Return on average assets 1.10% 1.08%


1.09% 1.10%

Net interest margin

2

2.68% 2.69%


2.68% 2.75%

Operating expenses to operating income 35.5% 35.8%


35.6% 36.4%

Operating expenses to average assets 1.00% 1.01%


1.01% 1.06%

Individual credit impairment charge/(release) 453 430 5%


883 898 -2%

Individual credit impairment charge/(release) as a % of average GLA 0.26% 0.26%


0.26% 0.28%

Collective credit impairment charge/(release) (28) 42 large


14 22 -36%

Collective credit impairment charge/(release) as a % of average GLA (0.02%) 0.03%


0.00% 0.01%

Gross impaired assets 1,310 1,227 7%


1,310 1,170 12%

Gross impaired assets as a % of GLA 0.38% 0.36%


0.38% 0.36%

Total full time equivalent staff (FTE) 11,387 11,447 -1%


11,387 11,563 -2%

1.

Risk weighted assets from 30 September 2016 includes APRA’s revised average mortgage risk weight targets.

2.

In the March 2017 half, the Group changed its calculation of net interest margin to net Australian home loan deposit offset balances against total interest earning assets (Mar 17 half:

$24,979 million; Sep 16 full year: $23,325 million).


Performance September 2017 v September 2016

• Retail lending volumes grew in home loans, particularly in New South

Wales. Corporate & Commercial banking volumes grew 1% with Corporate

Banking increasing 7%. Customer deposits grew across all portfolios.

• Net interest margin declined as the result of higher average funding costs,

lower earnings on deposits due to the lower interest rate environment and

the introduction of the major bank levy.

• Operating expenses were broadly flat due to a reduction in FTE driven by

productivity efforts focused on simplifying the business, partially offset by

inflation and increased investment in the business, particularly in the

second half.

• Credit impairment charges decreased primarily due to lower single name

charges in Corporate and Commercial Banking, partially offset by volume

growth and higher delinquency rates for home loans in Western Australia.






















52

DIVISIONAL RESULTS


Australia

Fred Ohlsson


Individual credit impairment charge/(release) Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Retail 259 238 9% 497 435 14%

Home Loans 44 38 16% 82 53 55%

Cards and Personal Loans 202 187 8% 389 361 8%

Deposits and Payments

1

13 13 0% 26 21 24%

Private Bank - - n/a - - n/a

Corporate & Commercial Banking 194 192 1% 386 463 -17%

Corporate Banking 3 18 -83% 21 33 -36%

Asset Finance 19 21 -10% 40 86 -53%

Regional Business Banking 42 31 35% 73 104 -30%

Business Banking 19 20 -5% 39 45 -13%

Small Business Banking 111 102 9% 213 195 9%

Individual credit impairment charge/(release) 453 430 5% 883 898 -2%







Collective credit impairment charge/(release)


Half Year Full Year



Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Retail


(33) 26 large (7) 29 large

Home Loans 2 8 -75% 10 21 -52%

Cards and Personal Loans (33) 17 large (16) 8 large

Deposits and Payments

1

(2) 1 large (1) - n/a

Private Bank - - n/a - - n/a

Corporate & Commercial Banking 5 16 -69% 21 (7) large

Corporate Banking 19 7 large 26 3 large

Asset Finance (6) 4 large (2) 5 large

Regional Business Banking - 3 -100% 3 (10) large

Business Banking (7) - n/a (7) (8) -13%

Small Business Banking (1) 2 large 1 3 -67%

Collective credit impairment charge/(release) (28) 42 large 14 22 -36%


Total credit impairment charge/(release) 425 472 -10% 897 920 -3%

1.

Represents credit impairment charge/(release) on overdraft balances.

53

DIVISIONAL RESULTS


Australia

Fred Ohlsson

Net loans and advances

As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Retail 276,775 268,695 259,330 3% 7%

Home Loans 264,612 256,174 246,743 3% 7%

Cards and Personal Loans 10,544 10,918 11,021 -3% -4%

Deposits and Payments

1

84 90 95 -7% -12%

Private Bank 1,535 1,513 1,471 1% 4%

Corporate & Commercial Banking 68,569 68,041 67,779 1% 1%

Corporate Banking 14,973 14,334 14,004 4% 7%

Asset Finance 8,676 8,592 8,384 1% 3%

Regional Business Banking 14,211 13,905 14,284 2% -1%

Business Banking 15,125 15,495 15,536 -2% -3%

Small Business Banking 15,584 15,715 15,571 -1% 0%

Net loans and advances 345,344 336,736 327,109 3% 6%



Customer deposits As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Retail 144,235 141,899 135,162 2% 7%

Home Loans

2

26,771 25,593 24,131 5% 11%

Cards and Personal Loans 299 266 273 12% 10%

Deposits and Payments 106,506 106,811 102,592 0% 4%

Private Bank 10,659 9,229 8,166 15% 31%

Corporate & Commercial Banking 57,130 55,733 52,505 3% 9%

Corporate Banking

3

3,573 3,477 2,915 3% 23%

Regional Business Banking 5,689 5,976 5,836 -5% -3%

Business Banking 11,580 11,129 10,416 4% 11%

Small Business Banking 36,288 35,151 33,338 3% 9%

Customer deposits 201,365 197,632 187,667 2% 7%

1.

Net loans and advances for the deposits and payments business represent amounts in overdraft.

2.

Customer deposit amounts for the home loans business represent balances in offset accounts.

3.

Some Corporate Banking deposits are included in Institutional division deposits.



54

DIVISIONAL RESULTS


Australia

Fred Ohlsson



September 2017 Full Year

Retail

$M

C&CB



$M

Australia

Total

$M

Net interest income 5,705 2,679 8,384

Other operating income 792 426 1,218

Operating income 6,497 3,105 9,602

Operating expenses (2,354) (1,069) (3,423)

Profit before credit impairment and income tax 4,143 2,036 6,179

Credit impairment (charge)/release (490) (407) (897)

Profit before income tax 3,653 1,629 5,282

Income tax expense and non-controlling interests (1,098) (489) (1,587)

Cash profit 2,555 1,140 3,695


Individual credit impairment charge/(release) 497 386 883

Collective credit impairment charge/(release) (7) 21 14

Net loans and advances 276,775 68,569 345,344

Customer deposits 144,235 57,130 201,365

Risk weighted assets

1

107,059 63,573 170,632


September 2016 Full Year


Net interest income 5,475 2,727 8,202

Other operating income 785 421 1,206

Operating income 6,260 3,148 9,408

Operating expenses (2,364) (1,062) (3,426)

Profit before credit impairment and income tax 3,896 2,086 5,982

Credit impairment (charge)/release (464) (456) (920)

Profit before income tax 3,432 1,630 5,062

Income tax expense and non-controlling interests (1,025) (490) (1,515)

Cash profit 2,407 1,140 3,547


Individual credit impairment charge/(release) 435 463 898

Collective credit impairment charge/(release) 29 (7) 22

Net loans and advances 259,330 67,779 327,109

Customer deposits 135,162 52,505 187,667

Risk weighted assets

1

93,308 64,102 157,410


September 2017 Full Year vs September 2016 Full Year

Net interest income 4% -2% 2%

Other operating income 1% 1% 1%

Operating income 4% -1% 2%

Operating expenses 0% 1% 0%

Profit before credit impairment and income tax 6% -2% 3%

Credit impairment (charge)/release 6% -11% -3%

Profit before income tax 6% 0% 4%

Income tax expense and non-controlling interests 7% 0% 5%

Cash profit 6% 0% 4%


Individual credit impairment charge/(release) 14% -17% -2%

Collective credit impairment charge/(release) large large -36%

Net loans and advances 7% 1% 6%

Customer deposits 7% 9% 7%

Risk weighted assets

1

15% -1% 8%

1.

Risk weighted assets from 30 September 2016 includes APRA’s revised average mortgage risk weight targets.


55

DIVISIONAL RESULTS


Australia

Fred Ohlsson



September 2017 Half Year

Retail

$M

C&CB

$M

Australia

Total

$M

Net interest income 2,914 1,337 4,251

Other operating income 400 216 616

Operating income 3,314 1,553 4,867

Operating expenses (1,187) (543) (1,730)

Profit before credit impairment and income tax 2,127 1,010 3,137

Credit impairment (charge)/release (226) (199) (425)

Profit before income tax 1,901 811 2,712

Income tax expense and non-controlling interests (572) (243) (815)

Cash profit 1,329 568 1,897


Individual credit impairment charge/(release) 259 194 453

Collective credit impairment charge/(release) (33) 5 (28)

Net loans and advances 276,775 68,569 345,344

Customer deposits 144,235 57,130 201,365

Risk weighted assets

1

107,059 63,573 170,632


March 2017 Half Year


Net interest income 2,791 1,342 4,133

Other operating income 392 210 602

Operating income 3,183 1,552 4,735

Operating expenses (1,167) (526) (1,693)

Profit before credit impairment and income tax 2,016 1,026 3,042

Credit impairment (charge)/release (264) (208) (472)

Profit before income tax 1,752 818 2,570

Income tax expense and non-controlling interests (526) (246) (772)

Cash profit 1,226 572 1,798


Individual credit impairment charge/(release) 238 192 430

Collective credit impairment charge/(release) 26 16 42

Net loans and advances 268,695 68,041 336,736

Customer deposits 141,899 55,733 197,632

Risk weighted assets

1

95,538 64,037 159,575


September 2017 Half Year vs March 2017 Half Year

Net interest income 4% 0% 3%

Other operating income 2% 3% 2%

Operating income 4% 0% 3%

Operating expenses 2% 3% 2%

Profit before credit impairment and income tax 6% -2% 3%

Credit impairment (charge)/release -14% -4% -10%

Profit before income tax 9% -1% 6%

Income tax expense and non-controlling interests 9% -1% 6%

Cash profit 8% -1% 6%


Individual credit impairment charge/(release) 9% 1% 5%

Collective credit impairment charge/(release) large -69% large

Net loans and advances 3% 1% 3%

Customer deposits 2% 3% 2%

Risk weighted assets

1

12% -1% 7%

1.

Risk weighted assets from 30 September 2016 includes APRA’s revised average mortgage risk weight targets.

56

DIVISIONAL RESULTS


Institutional

Mark Whelan


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 1,480 1,588 -7%


3,068 3,447 -11%

Other operating income

1

989 1,357 -27%


2,346 1,733 35%

Operating income 2,469 2,945 -16%


5,414 5,180 5%

Operating expenses

1

(1,357) (1,379) -2%


(2,736) (2,958) -8%

Profit before credit impairment and income tax 1,112 1,566 -29%


2,678 2,222 21%

Credit impairment (charge)/release 45 (125) large


(80) (743) -89%

Profit before income tax 1,157 1,441 -20%


2,598 1,479 76%

Income tax expense and non-controlling interests (342) (420) -19%


(762) (438) 74%

Cash profit 815 1,021 -20%


1,836 1,041 76%

Balance Sheet




Net loans and advances 119,636 120,791 -1%


119,636 125,955 -5%

Other external assets 254,653 258,119 -1%


254,653 281,705 -10%

External assets 374,289 378,910 -1%


374,289 407,660 -8%

Customer deposits 186,782 179,326 4%


186,782 171,155 9%

Other deposits and borrowings 57,297 61,207 -6%


57,297 56,341 2%

Deposits and other borrowings 244,079 240,533 1%


244,079 227,496 7%

Other external liabilities 94,676 94,971 0%


94,676 121,304 -22%

External liabilities 338,755 335,504 1%


338,755 348,800 -3%

Risk weighted assets 148,881 159,230 -6%


148,881 168,428 -12%

Average gross loans and advances 121,897 125,645 -3%


123,766 133,753 -7%

Average deposits and other borrowings 247,128 242,402 2%


244,772 232,959 5%

Ratios




Return on average assets 0.41% 0.51%


0.46% 0.25%

Net interest margin 0.96% 1.05%


1.01% 1.13%

Net interest margin (excluding Markets) 2.03% 2.17%


2.10% 2.20%

Operating expenses to operating income 55.0% 46.8%


50.5% 57.1%

Operating expenses to average assets 0.68% 0.69%


0.68% 0.72%

Individual credit impairment charge/(release) (33) 210 large


177 776 -77%

Individual credit impairment charge/(release) as a % of average GLA (0.05%) 0.34%


0.14% 0.58%

Collective credit impairment charge/(release) (12) (85) -86%


(97) (33) large

Collective credit impairment charge/(release) as a % of average GLA (0.02%) (0.14%)


(0.08%) (0.02%)

Gross impaired assets 624 1,061 -41%


624 1,405 -56%

Gross impaired assets as a % of GLA 0.52% 0.87%


0.52% 1.10%

Total full time equivalent staff (FTE) 4,754 4,899 -3%


4,754 5,112 -7%

1.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated (Sep16 full year: $17 million).


Performance

September 2017 v September 2016

• Lending volumes down due to portfolio rebalancing mainly in Loans &

Specialised Finance and Transaction Banking. Customer deposits grew

in Markets and Transaction Banking.

• Net interest margin ex-Markets decreased due to asset pricing

competition, the introduction of the major bank levy and the mix impact of

lower lending volumes and higher deposit volumes, partially offset by

margin improvements in Payments and Cash Management.

• Other operating income increased significantly due to positive derivative

valuation adjustments and higher Markets Balance Sheet income as a

result of tightening credit spreads.

• Operating expenses decreased due to a reduction in FTE as a result of

ongoing simplification of the business, partially offset by higher non-

lending losses, regulatory and compliance spend.

• Credit impairment charges decreased significantly due to a benign credit

environment, higher write-backs and an overall reduction in lending

assets driven by portfolio rebalancing.








57

DIVISIONAL RESULTS


Institutional

Mark Whelan

Institutional by Geography







Half Year Full Year

Australia

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 833 865 -4%


1,698 1,870 -9%

Other operating income

1

478 668 -28%


1,146 606 89%

Operating income 1,311 1,533 -14%


2,844 2,476 15%

Operating expenses

1

(652) (621) 5%


(1,273) (1,339) -5%

Profit before credit impairment and income tax 659 912 -28%


1,571 1,137 38%

Credit impairment (charge)/release 10 (119) large


(109) (293) -63%

Profit before income tax 669 793 -16%


1,462 844 73%

Income tax expense and non-controlling interests (222) (242) -8%


(464) (254) 83%

Cash profit 447 551 -19%


998 590 69%




Individual credit impairment charge/(release) (30) 164 large


134 330 -59%

Collective credit impairment charge/(release) 20 (45) large


(25) (37) -32%

Net loans and advances 64,224 65,175 -1%


64,224 65,938 -3%

Customer deposits 77,094 68,910 12%


77,094 65,361 18%

Risk weighted assets 74,043 78,512 -6%


74,043 80,618 -8%




Asia Pacific, Europe, and America



Net interest income 487 545 -11%


1,032 1,231 -16%

Other operating income 395 521 -24%


916 1,030 -11%

Operating income 882 1,066 -17%


1,948 2,261 -14%

Operating expenses (617) (674) -8%


(1,291) (1,452) -11%

Profit before credit impairment and income tax 265 392 -32%


657 809 -19%

Credit impairment (charge)/release 11 (4) large


7 (432) large

Profit before income tax 276 388 -29%


664 377 76%

Income tax expense and non-controlling interests (60) (105) -43%


(165) (111) 49%

Cash profit 216 283 -24%


499 266 88%




Individual credit impairment charge/(release) 19 41 -54%


60 422 -86%

Collective credit impairment charge/(release) (30) (37) -19%


(67) 10 large

Net loans and advances 48,428 48,148 1%


48,428 53,006 -9%

Customer deposits 95,910 96,684 -1%


95,910 91,481 5%

Risk weighted assets 64,622 69,719 -7%


64,622 75,014 -14%




New Zealand



Net interest income 160 178 -10%


338 346 -2%

Other operating income 116 168 -31%


284 97 large

Operating income 276 346 -20%


622 443 40%

Operating expenses (88) (84) 5%


(172) (167) 3%

Profit before credit impairment and income tax 188 262 -28%


450 276 63%

Credit impairment (charge)/release 24 (2) large


22 (18) large

Profit before income tax 212 260 -18%


472 258 83%

Income tax expense and non-controlling interests (60) (73) -18%


(133) (73) 82%

Cash profit 152 187 -19%


339 185 83%




Individual credit impairment charge/(release) (22) 5 large


(17) 24 large

Collective credit impairment charge/(release) (2) (3) -33%


(5) (6) -17%

Net loans and advances 6,984 7,468 -6%


6,984 7,011 0%

Customer deposits 13,778 13,732 0%


13,778 14,313 -4%

Risk weighted assets 10,216 10,999 -7%


10,216 12,796 -20%

1.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated (Sep16 full year: $17 million).


58

DIVISIONAL RESULTS


Institutional

Mark Whelan

Individual credit impairment charge/(release)

Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Transaction Banking (1) 41 large


40 178 -78%

Loans & Specialised Finance (30) 165 large


135 565 -76%

Markets - - n/a


- 26 -100%

Central Functions (2) 4 large


2 7 -71%

Individual credit impairment charge/(release) (33) 210 large


177 776 -77%







Collective credit impairment charge/(release)

Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Transaction Banking (1) (5) -80%


(6) (3) 100%

Loans & Specialised Finance (8) (80) -90%


(88) (28) large

Markets (4) 4 large


- (2) -100%

Central Functions 1 (4) large


(3) - n/a

Collective credit impairment charge/(release) (12) (85) -86%


(97) (33) large






Total credit impairment charge/(release) (45) 125 large


80 743 -89%


Net loans and advances

As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Transaction Banking 13,020 12,083 13,810


8% -6%

Loans & Specialised Finance 77,094 79,895 83,537


-4% -8%

Markets 29,303 28,591 28,380


2% 3%

Central Functions 219 222 228


-1% -4%

Net loans and advances 119,636 120,791 125,955


-1% -5%







Customer deposits

As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Transaction Banking 96,000 89,028 91,019


8% 5%

Loans & Specialised Finance 993 943 884


5% 12%

Markets 89,431 88,947 78,871


1% 13%

Central Functions 358 408 381


-12% -6%

Customer deposits 186,782 179,326 171,155


4% 9%


59

DIVISIONAL RESULTS


Institutional

Mark Whelan



September 2017 Full Year

Transaction

Banking

$M

Loans &

Specialised

Finance

$M

Markets

$M

Central

Functions

$M

Institutional

Total

$M

Net interest income 855 1,271 920 22 3,068

Other operating income 731 142 1,436 37 2,346

Operating income 1,586 1,413 2,356 59 5,414

Operating expenses (884) (523) (1,326) (3) (2,736)

Profit before credit impairment and income tax 702 890 1,030 56 2,678

Credit impairment (charge)/release (34) (47) - 1 (80)

Profit before income tax 668 843 1,030 57 2,598

Income tax expense and non-controlling interests (203) (233) (281) (45) (762)

Cash profit 465 610 749 12 1,836


Individual credit impairment charge/(release) 40 135 - 2 177

Collective credit impairment charge/(release) (6) (88) - (3) (97)

Net loans and advances 13,020 77,094 29,303 219 119,636

Customer deposits 96,000 993 89,431 358 186,782

Risk weighted assets 23,365 76,373 48,594 549 148,881


September 2016 Full Year


Net interest income 880 1,498 1,032 37 3,447

Other operating income

1

775 157 766 35 1,733

Operating income 1,655 1,655 1,798 72 5,180

Operating expenses

1

(921) (585) (1,285) (167) (2,958)

Profit before credit impairment and income tax 734 1,070 513 (95) 2,222

Credit impairment (charge)/release (175) (537) (24) (7) (743)

Profit before income tax 559 533 489 (102) 1,479

Income tax expense and non-controlling interests (177) (151) (110) - (438)

Cash profit 382 382 379 (102) 1,041


Individual credit impairment charge/(release) 178 565 26 7 776

Collective credit impairment charge/(release) (3) (28) (2) - (33)

Net loans and advances 13,810 83,537 28,380 228 125,955

Customer deposits 91,019 884 78,871 381 171,155

Risk weighted assets 24,918 89,619 52,285 1,606 168,428


September 2017 Full Year vs September 2016 Full Year

Net interest income -3% -15% -11% -41% -11%

Other operating income -6% -10% 87% 6% 35%

Operating income -4% -15% 31% -18% 5%

Operating expenses -4% -11% 3% -98% -8%

Profit before credit impairment and income tax -4% -17% large large 21%

Credit impairment (charge)/release -81% -91% -100% large -89%

Profit before income tax 19% 58% large large 76%

Income tax expense and non-controlling interests 15% 54% large n/a 74%

Cash profit 22% 60% 98% large 76%


Individual credit impairment charge/(release) -78% -76% -100% -71% -77%

Collective credit impairment charge/(release) 100% large -100% n/a large

Net loans and advances -6% -8% 3% -4% -5%

Customer deposits 5% 12% 13% -6% 9%

Risk weighted assets -6% -15% -7% -66% -12%

1.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated (Sep16 full year: $17 million).

60

DIVISIONAL RESULTS


Institutional

Mark Whelan



September 2017 Half Year

Transaction

Banking

$M

Loans &

Specialised

Finance

$M

Markets

$M

Central

Functions

$M

Institutional

Total

$M

Net interest income 423 601 442 14 1,480

Other operating income 366 58 550 15 989

Operating income 789 659 992 29 2,469

Operating expenses (437) (261) (680) 21 (1,357)

Profit before credit impairment and income tax 352 398 312 50 1,112

Credit impairment (charge)/release 2 38 4 1 45

Profit before income tax 354 436 316 51 1,157

Income tax expense and non-controlling interests (105) (123) (85) (29) (342)

Cash profit 249 313 231 22 815


Individual credit impairment charge/(release) (1) (30) - (2) (33)

Collective credit impairment charge/(release) (1) (8) (4) 1 (12)

Net loans and advances 13,020 77,094 29,303 219 119,636

Customer deposits 96,000 993 89,431 358 186,782

Risk weighted assets 23,365 76,373 48,594 549 148,881


March 2017 Half Year


Net interest income 432 670 478 8 1,588

Other operating income

1

365 84 886 22 1,357

Operating income 797 754 1,364 30 2,945

Operating expenses

1

(447) (262) (646) (24) (1,379)

Profit before credit impairment and income tax 350 492 718 6 1,566

Credit impairment (charge)/release (36) (85) (4) - (125)

Profit before income tax 314 407 714 6 1,441

Income tax expense and non-controlling interests (98) (110) (196) (16) (420)

Cash profit 216 297 518 (10) 1,021


Individual credit impairment charge/(release) 41 165 - 4 210

Collective credit impairment charge/(release) (5) (80) 4 (4) (85)

Net loans and advances 12,083 79,895 28,591 222 120,791

Customer deposits 89,028 943 88,947 408 179,326

Risk weighted assets 23,883 82,896 51,648 803 159,230


September 2017 Half Year vs March 2017 Half Year

Net interest income -2% -10% -8% 75% -7%

Other operating income 0% -31% -38% -32% -27%

Operating income -1% -13% -27% -3% -16%

Operating expenses -2% 0% 5% large -2%

Profit before credit impairment and income tax 1% -19% -57% large -29%

Credit impairment (charge)/release large large large n/a large

Profit before income tax 13% 7% -56% large -20%

Income tax expense and non-controlling interests 7% 12% -57% 81% -19%

Cash profit 15% 5% -55% large -20%


Individual credit impairment charge/(release) large large n/a large large

Collective credit impairment charge/(release) -80% -90% large large -86%

Net loans and advances 8% -4% 2% -1% -1%

Customer deposits 8% 5% 1% -12% 4%

Risk weighted assets -2% -8% -6% -32% -6%


61

DIVISIONAL RESULTS


Institutional

Mark Whelan

Analysis of Markets operating income







Half Year Full Year

Composition of Markets operating income by business activity

1


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Franchise Sales

2

451 483 -7%


934 1,084 -14%

Franchise Trading

3

263 525 -50%


788 561 40%

Balance Sheet

4

278 356 -22%


634 390 63%

Markets operating income pre-derivative CVA methodology change 992 1,364 -27%


2,356 2,035 16%

Derivative CVA methodology change

5

- - n/a


- (237) -100%

Markets operating income 992 1,364 -27%


2,356 1,798 31%

1.

In determining the fair value of derivative positions adjustments are made to the risk free value to include factors such as the impact of credit and funding and bid-offer spreads. In the March

2017 half, the impact of these adjustments and where relevant the hedging of the associated exposure were included as part of Franchise Trading Income to better align with how these are

overseen and risk managed and comparatives were restated. These adjustments were previously allocated between Franchise Sales, Franchise Trading and Balance Sheet.

2.

Franchise Sales represents direct client flow business on core products such as fixed income, foreign exchange, commodities and capital markets.

3.

Franchise Trading primarily represents management of the Group’s strategic positions and those taken as part of direct client sales flow. Franchise Trading also includes the impact of the

derivative valuation adjustments which includes credit and funding adjustments, bid-offer adjustments and associated hedges. For the September 2017 full year, the impact of credit and

funding, net of associated hedges, contributed a gain of $229 million (Mar 17 half: $162 million gain: Sep 16 full year: loss of $102 million excluding the impact of the Derivative CVA

methodology changes).

4.

Balance Sheet represents hedging of interest rate risk on the Group’s loan and deposit books and the management of the Group’s liquidity portfolio.

5.

Refer to pages 14 to 16 for further details.


Half Year Full Year

Composition of Markets operating income by geography

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Australia 437 634 -31%


1,071 814 32%

Asia Pacific, Europe & America 415 535 -22%


950 1,024 -7%

New Zealand 140 195 -28%


335 197 70%

Markets operating income pre-derivative CVA methodology change 992 1,364 -27%


2,356 2,035 16%

Derivative CVA methodology change - - n/a


- (237) -100%

Markets operating income 992 1,364 -27%


2,356 1,798 31%





62

DIVISIONAL RESULTS


Institutional

Mark Whelan

Market risk

Traded market risk

Below are aggregate Value at Risk (VaR) exposures at 99% confidence level covering both physical and derivatives trading positions for the Bank’s

principal trading centres. All figures are in AUD.


99% confidence level (1 day holding period)




High for Low for Avg for



High for Low for Avg for


As at year year year


As at year year year


Sep 17

$M

Sep 17

$M

Sep 17

$M

Sep 17

$M


Sep 16

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Value at Risk at 99% confidence

Foreign exchange 4.2 10.5 2.5 5.1 4.0 11.4 2.2 5.2

Interest rate

6.3 21.3 5.1 7.9 4.7 20.1 4.1 9.1

Credit

4.4 5.4 2.0 3.4 3.3 4.6 2.2 3.2

Commodities 2.2 3.8 1.4 2.1 2.5 2.8 1.1 1.7

Equity - 0.5 - 0.2 0.5 2.0 0.1 0.2

Diversification benefit

(7.6) n/a n/a (7.7) (6.8) n/a n/a (6.2)

Total VaR 9.5 24.9 6.9 11.0 8.2 25.4 6.1 13.2



Non-traded interest rate risk


Non-traded interest rate risk is managed by Markets and relates to the potential adverse impact of changes in market interest rates on future net interest

income for the Group. Interest rate risk is reported using various techniques including VaR and scenario analysis based on a 1% shock.



99% confidence level (1 day holding period)



High for Low for Avg for


High for Low for Avg for


As at year year year As at year year year


Sep 17

$M

Sep 17

$M

Sep 17

$M

Sep 17

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Sep 16

$M

Value at Risk at 99% confidence

Australia 31.6 37.5 25.9 31.3 38.4 40.6 28.0 33.7

New Zealand 11.8 15.1 11.1 12.4 11.4 11.4 8.8 10.0

Asia Pacific, Europe & America 14.6 19.0 14.3 15.9 14.7 17.3 14.4 15.8

Diversification benefit (20.6) n/a n/a (19.7) (24.0) n/a n/a (22.9)

Total VaR 37.4 44.0 33.5 39.9 40.5 44.7 31.3 36.6



Impact of 1% rate shock on the next 12 months’ net interest income margin



As at


Sep 17 Sep 16

As at period end 0.52% 0.37%

Maximum exposure 0.65% 0.48%

Minimum exposure 0.01% 0.00%

Average exposure (in absolute terms) 0.28% 0.21%


63

DIVISIONAL RESULTS


New Zealand

David Hisco

Table reflects NZD for New Zealand (AUD results shown on page 68)



Half Year Full Year



Sep 17

NZD M

Mar 17

NZD M

Movt


Sep 17

NZD M

Sep 16

NZD M

Movt


Net interest income 1,352 1,334 1%


2,686 2,629 2%

Other operating income 177 153 16%


330 337 -2%

Net funds management and insurance income 182 183 -1%


365 354 3%

Operating income 1,711 1,670 2%


3,381 3,320 2%

Operating expenses (635) (636) 0%


(1,271) (1,316) -3%

Profit before credit impairment and income tax 1,076 1,034 4%


2,110 2,004 5%

Credit impairment (charge)/release (44) (39) 13%


(83) (129) -36%

Profit before income tax 1,032 995 4%


2,027 1,875 8%

Income tax expense and non-controlling interests (290) (278) 4%


(568) (514) 11%

Cash profit 742 717 3%


1,459 1,361 7%

Balance Sheet

1





Net loans and advances 117,242 114,731 2%


117,242 113,145 4%

Other external assets 3,869 7,032 -45%


3,869 4,723 -18%

External assets 121,111 121,763 -1%


121,111 117,868 3%

Customer deposits 81,855 81,238 1%


81,855 76,362 7%

Other deposits and borrowings 3,721 2,949 26%


3,721 5,358 -31%

Deposits and other borrowings 85,576 84,187 2%


85,576 81,720 5%

Other external liabilities 22,294 22,228 0%


22,294 21,494 4%

External liabilities 107,870 106,415 1%


107,870 103,214 5%

Risk weighted assets 60,971 62,421 -2%


60,971 62,523 -2%

Average gross loans and advances 116,671 114,087 2%


115,383 110,559 4%

Average deposits and other borrowings 84,490 83,884 1%


84,188 80,975 4%

Ratios

1





Return on average assets 1.23% 1.20%


1.22% 1.19%

Net interest margin 2.31% 2.30%


2.31% 2.37%

Operating expenses to operating income 37.1% 38.1%


37.6% 39.6%

Operating expenses to average assets 1.06% 1.07%


1.06% 1.15%

Individual credit impairment charge/(release) 59 64 -8%


123 112 10%

Individual credit impairment charge/(release) as a % of average GLA 0.10% 0.11%


0.11% 0.10%

Collective credit impairment charge/(release) (15) (25) -40%


(40) 17 large

Collective credit impairment charge/(release) as a % of average GLA (0.03%) (0.04%)


(0.03%) 0.02%

Gross impaired assets 334 448 -25%


334 363 -8%

Gross impaired assets as a % of GLA 0.28% 0.39%


0.28% 0.32%

Total full time equivalent staff (FTE) 6,207 6,250 -1%


6,207 6,317 -2%

1.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.

1.

Balance Sheet amounts as at 31 March 2017 include assets and liabilities held for sale.

Performance September 2017 v September 2016

• Volumes grew in home loans in addition to higher balances in funds under

management. Customer deposits grew across all portfolios.

• Net interest margin declined as the result of a higher proportion of lower

margin fixed rate lending and term deposits, pricing competition and higher

average funding costs.

• Other operating income decreased, more than offset by an increase in Net

funds management and insurance income as the result of higher funds

under management balances.

• Operating expenses decreased as the result of a reduction in FTE driven

by automation and transaction migration to lower cost channels, partially

offset by inflation.

• Credit impairment charges decreased due to an increase in write-backs

and credit quality improvements across the Retail and Commercial and

Agri portfolios, partially offset by increases to new and existing provisions.







64

DIVISIONAL RESULTS


New Zealand

David Hisco

Individual credit impairment charge/(release)

Half Year Full Year


Sep 17

NZD M

Mar 17

NZD M Movt

Sep 17

NZD M

Sep 16

NZD M Movt

Retail 25 21 19%


46 52 -12%

Home Loans (1) (6) -83%


(7) (4) 75%

Other 26 27 -4%


53 56 -5%

Commercial 34 43 -21%


77 60 28%

Individual credit impairment charge/(release) 59 64 -8%


123 112 10%




Collective credit impairment charge/(release)

Half Year Full Year


Sep 17

NZD M

Mar 17

NZD M Movt

Sep 17

NZD M

Sep 16

NZD M Movt

Retail (6) (7) -14%


(13) 3 large

Home Loans (2) (3) -33%


(5) (1) large

Other (4) (4) 0%


(8) 4 large

Commercial (9) (18) -50%


(27) 14 large

Collective credit impairment charge/(release) (15) (25) -40%


(40) 17 large

Total credit impairment charge/(release) 44 39 13%


83 129 -36%


Net loans and advances

1


As at Movement


Sep 17

NZD M

Mar 17

NZD M

Sep 16

NZD M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Retail 76,279 74,379 72,730


3% 5%

Home Loans 72,353 70,439 68,706


3% 5%

Other 3,926 3,940 4,024


0% -2%

Commercial 40,963 40,352 40,415


2% 1%

Net loans and advances 117,242 114,731 113,145


2% 4%







Customer deposits

1


As at Movement


Sep 17

NZD M

Mar 17

NZD M

Sep 16

NZD M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Retail 67,797 66,292 63,111


2% 7%

Commercial 14,058 14,946 13,251


-6% 6%

Customer deposits 81,855 81,238 76,362


1% 7%

1.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.


Net funds management and insurance income




Half Year Full Year


Sep 17

NZD M

Mar 17

NZD M Movt

Sep 17

NZD M

Sep 16

NZD M Movt

Insurance 81 85 -5%


166 167 -1%

Insurance income 86 91 -5%


177 180 -2%

Insurance volume related expenses (5) (6) -17%


(11) (13) -15%

Funds Management 101 98 3%


199 187 6%

Funds management income 116 109 6%


225 210 7%

Funds management volume related expenses (15) (11) 36%


(26) (23) 13%

Total net funds management and insurance income 182 183 -1%


365 354 3%






In-force premiums

1

194 192 1%


194 190 2%

Funds under management 28,490 27,146 5%


28,490 26,485 8%

Average funds under management 27,810 26,383 5%


27,096 24,775 9%

Life insurance expenses to Life in-force premiums 29.9% 30.1%


29.9% 33.4%

Retail Insurance lapse rates 14.6% 13.8%


14.2% 15.4%

Funds Management expenses to average FUM

2

0.29% 0.32% 0.30% 0.36%

1.

In-force premiums reflect the disposal of the New Zealand medical business in the September 2016 full year.

2.

Funds Management expense and FUM excludes Bonus Bonds and Private Bank.

65

DIVISIONAL RESULTS


New Zealand

David Hisco



September 2017 Full Year

Retail

NZD M

Commercial

NZD M

Central

Functions

NZD M

New Zealand

Total

NZD M

Net interest income 1,773 900 13 2,686

Other operating income 314 18 (2) 330

Net funds management and insurance income 367 1 (3) 365

Operating income 2,454 919 8 3,381

Operating expenses (1,007) (259) (5) (1,271)

Profit before credit impairment and income tax 1,447 660 3 2,110

Credit impairment (charge)/release (33) (50) - (83)

Profit before income tax 1,414 610 3 2,027

Income tax expense and non-controlling interests (395) (171) (2) (568)

Cash profit 1,019 439 1 1,459


Individual credit impairment charge/(release) 46 77 - 123

Collective credit impairment charge/(release) (13) (27) - (40)

Net loans and advances

1

76,279 40,963 - 117,242

Customer deposits

1

67,797 14,058 - 81,855

Risk weighted assets

1

28,757 31,004 1,210 60,971


September 2016 Full Year


Net interest income 1,730 889 10 2,629

Other operating income 309 20 8 337

Net funds management and insurance income 355 2 (3) 354

Operating income 2,394 911 15 3,320

Operating expenses (1,048) (257) (11) (1,316)

Profit before credit impairment and income tax 1,346 654 4 2,004

Credit impairment (charge)/release (55) (74) - (129)

Profit before income tax 1,291 580 4 1,875

Income tax expense and non-controlling interests (350) (163) (1) (514)

Cash profit 941 417 3 1,361


Individual credit impairment charge/(release) 52 60 - 112

Collective credit impairment charge/(release) 3 14 - 17

Net loans and advances 72,730 40,415 - 113,145

Customer deposits 63,111 13,251 - 76,362

Risk weighted assets 29,580 31,950 993 62,523


September 2017 Full Year vs September 2016 Full Year

Net interest income 2% 1% 30% 2%

Other operating income 2% -10% large -2%

Net funds management and insurance income 3% -50% 0% 3%

Operating income 3% 1% -47% 2%

Operating expenses -4% 1% -55% -3%

Profit before credit impairment and income tax 8% 1% -25% 5%

Credit impairment (charge)/release -40% -32% n/a -36%

Profit before income tax 10% 5% -25% 8%

Income tax expense and non-controlling interests 13% 5% 100% 11%

Cash profit 8% 5% -67% 7%


Individual credit impairment charge/(release) -12% 28% n/a 10%

Collective credit impairment charge/(release) large large n/a large

Net loans and advances 5% 1% n/a 4%

Customer deposits 7% 6% n/a 7%

Risk weighted assets -3% -3% 22% -2%

1.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.


66

DIVISIONAL RESULTS


New Zealand

David Hisco



September 2017 Half Year

Retail

NZD M

Commercial

NZD M

Central

Functions

NZD M

New Zealand

Total

NZD M

Net interest income 896 454 2 1,352

Other operating income 169 9 (1) 177

Net funds management and insurance income 183 1 (2) 182

Operating income 1,248 464 (1) 1,711

Operating expenses (509) (132) 6 (635)

Profit before credit impairment and income tax 739 332 5 1,076

Credit impairment (charge)/release (19) (25) - (44)

Profit before income tax 720 307 5 1,032

Income tax expense and non-controlling interests (200) (87) (3) (290)

Cash profit 520 220 2 742


Individual credit impairment charge/(release) 25 34 - 59

Collective credit impairment charge/(release) (6) (9) - (15)

Net loans and advances

1

76,279 40,963 - 117,242

Customer deposits

1

67,797 14,058 - 81,855

Risk weighted assets

1

28,757 31,004 1,210 60,971


March 2017 Half Year


Net interest income 877 446 11 1,334

Other operating income 145 9 (1) 153

Net funds management and insurance income 184 - (1) 183

Operating income 1,206 455 9 1,670

Operating expenses (498) (127) (11) (636)

Profit before credit impairment and income tax 708 328 (2) 1,034

Credit impairment (charge)/release (14) (25) - (39)

Profit before income tax 694 303 (2) 995

Income tax expense and non-controlling interests (195) (84) 1 (278)

Cash profit 499 219 (1) 717


Individual credit impairment charge/(release) 21 43 - 64

Collective credit impairment charge/(release) (7) (18) - (25)

Net loans and advances

1

74,379 40,352 - 114,731

Customer deposits

1

66,292 14,946 - 81,238

Risk weighted assets

1

29,358 32,086 977 62,421


September 2017 Half Year vs March 2017 Half Year

Net interest income 2% 2% -82% 1%

Other operating income 17% 0% 0% 16%

Net funds management and insurance income -1% n/a 100% -1%

Operating income 3% 2% large 2%

Operating expenses 2% 4% large 0%

Profit before credit impairment and income tax 4% 1% large 4%

Credit impairment (charge)/release 36% 0% n/a 13%

Profit before income tax 4% 1% large 4%

Income tax expense and non-controlling interests 3% 4% large 4%

Cash profit 4% 0% large 3%


Individual credit impairment charge/(release) 19% -21% n/a -8%

Collective credit impairment charge/(release) -14% -50% n/a -40%

Net loans and advances 3% 2% n/a 2%

Customer deposits 2% -6% n/a 1%

Risk weighted assets -2% -3% 24% -2%

1.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.

67

DIVISIONAL RESULTS


New Zealand

David Hisco

Table reflects AUD for New Zealand

NZD results shown on page 64



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 1,259 1,260 0%


2,519 2,448 3%

Other operating income 166 144 15%


310 314 -1%

Net funds management and insurance income 170 173 -2%


343 330 4%

Operating income 1,595 1,577 1%


3,172 3,092 3%

Operating expenses (593) (600) -1%


(1,193) (1,225) -3%

Profit before credit impairment and income tax 1,002 977 3%


1,979 1,867 6%

Credit impairment (charge)/release (41) (37) 11%


(78) (120) -35%

Profit before income tax 961 940 2%


1,901 1,747 9%

Income tax expense and non-controlling interests (269) (263) 2%


(532) (479) 11%

Cash profit 692 677 2%


1,369 1,268 8%

Consisting of:




Retail 484 472 3%


956 877 9%

Commercial 206 206 0%


412 389 6%

Central Functions 2 (1) large


1 2 -50%

Cash profit 692 677 2%


1,369 1,268 8%

Balance Sheet

1





Net loans and advances 107,886 104,884 3%


107,886 107,893 0%

Other external assets 3,560 6,429 -45%


3,560 4,505 -21%

External assets 111,446 111,313 0%


111,446 112,398 -1%

Customer deposits 75,323 74,266 1%


75,323 72,818 3%

Other deposits and borrowings 3,424 2,696 27%


3,424 5,109 -33%

Deposits and other borrowings 78,747 76,962 2%


78,747 77,927 1%

Other external liabilities 20,515 20,320 1%


20,515 20,496 0%

External liabilities 99,262 97,282 2%


99,262 98,423 1%

Risk weighted assets 56,106 57,064 -2%


56,106 59,621 -6%

Average gross loans and advances 108,751 107,704 1%


108,229 102,972 5%

Average deposits and other borrowings 78,747 79,190 -1%


78,968 75,418 5%

In-force premiums

2

179 175 2%


179 181 -1%

Funds under management 26,215 24,816 6%


26,215 25,256 4%

Average funds under management 25,922 24,912 4%


24,934 23,075 8%

Ratios

1





Return on average assets 1.23% 1.20%


1.22% 1.19%

Net interest margin 2.31% 2.30%


2.31% 2.37%

Operating expenses to operating income 37.1% 38.1%


37.6% 39.6%

Operating expenses to average assets 1.06% 1.07%


1.06% 1.15%

Individual credit impairment charge/(release) 55 61 -10%


116 104 12%

Individual credit impairment charge/(release) as a % of average GLA 0.10% 0.11%


0.11% 0.10%

Collective credit impairment charge/(release) (14) (24) -42%


(38) 16 large

Collective credit impairment charge/(release) as a % of average GLA (0.03%) (0.04%)


(0.03%) 0.02%

Gross impaired assets 307 409 -25%


307 346 -11%

Gross impaired assets as a % of GLA 0.28% 0.39%


0.28% 0.32%

Life insurance expenses to Life in-force premiums 29.9% 30.1%


29.9% 33.4%

Retail Insurance lapse rates 14.6% 13.8%


14.2% 15.4%

Funds Management expenses to average FUM

3

0.29% 0.32%


0.30% 0.36%

Total full time equivalent staff (FTE) 6,207 6,250 -1%


6,207 6,317 -2%

1.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.

2.

In-force premiums reflect the disposal of the New Zealand medical business in the September 2016 full year.

3.

Funds Management expense and FUM excludes Bonus Bonds and Private Bank.

68

DIVISIONAL RESULTS


Wealth Australia

Alexis George


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 4 5 -20%


9 11 -18%

Other operating income 38 46 -17%


84 88 -5%

Net funds management and insurance income 500 493 1%


993 1,156 -14%

Operating income 542 544 0%


1,086 1,255 -13%

Operating expenses (373) (370) 1%


(743) (801) -7%

Profit before income tax 169 174 -3%


343 454 -24%

Income tax expense and non-controlling interests (54) (51) 6%


(105) (130) -19%

Cash profit 115 123 -7%


238 324 -27%

Consisting of:




Insurance 104 102 2%


206 253 -19%

Funds Management 42 41 2%


83 87 -5%

Corporate and Other (31) (20) 55%


(51) (16) large

Total Wealth Australia 115 123 -7%


238 324 -27%




Income from invested capital

1

37 41 -10%


78 110 -29%




Key metrics



In-force premiums



Life Insurance 1,614 1,600 1%


1,614 1,603 1%

General Insurance 231 226 2%


231 226 2%

Average in-force premiums



Life Insurance 1,607 1,602 0%


1,609 1,560 3%

General Insurance 228 225 1%


228 367 -38%

Funds under management 49,060 49,251 0%


49,060 48,251 2%

Average funds under management 49,248 48,375 2%


48,808 47,621 2%

Ratios




Operating expenses to operating income 68.8% 68.0%


68.4% 63.8%

Insurance expenses to In-force premiums 11.6% 11.9%


11.7% 12.1%

Retail Insurance lapse rates 14.4% 13.8%


14.1% 14.0%

Funds Management expenses to average FUM

2

0.46% 0.50%


0.48% 0.54%

Total full time equivalent staff (FTE) 2,110 2,114 0%


2,110 2,174 -3%

Aligned adviser numbers

3

1,432 1,511 -5%


1,432 1,545 -7%

1.

Income from invested capital represents after tax revenue generated from investing all Insurance and Funds Management business's capital balances held for regulatory purposes. The

invested capital as at 30 September 2017 was $3.3 billion (Mar 17: $3.4 billion; Sep 16: $3.4 billion), which comprises fixed interest securities of 49% and cash deposits of 51% (Mar 17:

48% fixed interest securities and 52% cash deposits, Sep 16: 48% fixed interest securities and 52% cash deposits).

2.

Funds Management expense and funds under management relates to the Pensions & Investments business and excludes ANZ Share Investing.

3.

Includes corporate authorised representatives of dealer groups wholly or partially owned by ANZ Wealth Australia and ANZ employed financial planners.

Performance September 2017 v September 2016

• Insurance income decreased as the result of adverse retail life claims

experience, a one-off experience loss due to the exit of a Group Life

insurance plan, partially offset by reinsurance profit share and favourable

claims experience in Lenders Mortgage Insurance.

• Funds Management income decreased in line with the planned strategy to

rationalise the legacy portfolio to SmartChoice, a simpler and lower risk

model, which is now complete.

• Corporate & Other income decreased due to realised gains in 2016 which

was not repeated and investment market volatility on the guaranteed

business.

• Operating expenses decreased due to productivity initiatives that resulted

in a reduction in FTE, partially offset by inflation and higher regulatory

compliance and remediation spend.









69

DIVISIONAL RESULTS


Wealth Australia

Alexis George

Major business units


Half Year Full Year

Insurance

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 11 11 0%


22 23 -4%

Insurance income 364 354 3%


718 828 -13%

Insurance volume related expenses (119) (110) 8%


(229) (270) -15%

Operating income 256 255 0%


511 581 -12%

Operating expenses (107) (109) -2%


(216) (222) -3%

Profit before income tax 149 146 2%


295 359 -18%

Income tax expense and non-controlling interests (45) (44) 2%


(89) (106) -16%

Cash profit 104 102 2%


206 253 -19%





Half Year Full Year

Funds Management

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 13 14 -7%


27 30 -10%

Other operating income 33 40 -18%


73 72 1%

Funds management income 330 314 5%


644 692 -7%

Funds management volume related expenses (175) (161) 9%


(336) (338) -1%

Operating income 201 207 -3%


408 456 -11%

Operating expenses (141) (151) -7%


(292) (331) -12%

Profit before income tax 60 56 7%


116 125 -7%

Income tax expense and non-controlling interests (18) (15) 20%


(33) (38) -13%

Cash profit 42 41 2%


83 87 -5%



Insurance metrics



Half Year Full Year

Insurance operating margin

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Life Insurance Planned profit margin

Group & Individual 72 64 13% 136 151 -10%

Experience profit/(loss)

1

(22) (26) -15% (48) (8) large

General Insurance operating profit margin 54 64 -16% 118 110 7%

Total 104 102 2% 206 253 -19%

1.

Experience profit/(loss) variations are gains or losses arising from actual experience differing from plan, predominantly driven by lapses, claims and expenses.


As at


Movement

Insurance annual in-force premiums


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v Mar 17

Sep 17

v Sep 16

Group 431 427 445 1% -3%

Individual 1,183 1,173 1,158 1% 2%

General Insurance 231 226 226 2% 2%

Total 1,845 1,826 1,829 1% 1%


Insurance in-force book movement


Sep 16

$M

New

business

$M


Lapses

$M

Sep 17

$M

Group 445 38 (52) 431

Individual

1,158 137 (112) 1,183

General Insurance

226 165 (160) 231

Total

1,829 340 (324) 1,845



70

DIVISIONAL RESULTS


Wealth Australia

Alexis George

Funds Management metrics


As at


Movement

Funds under management


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v Mar 17

Sep 17

v Sep 16

Australian equities 14,091 15,393 15,248 -8% -8%

International equities 13,001 12,442 11,044 4% 18%

Cash and fixed interest 18,127 17,763 18,582 2% -2%

Property and infrastructure 3,841 3,653 3,377 5% 14%

Total 49,060 49,251 48,251 0% 2%


Sep 16 Inflows Outflows Other

1

Sep 17

Funds Management cash flows by product $M $M $M $M $M

Open solutions

OneAnswer Frontier 9,958 1,575 (1,346) 745 10,932

ANZ Smart Choice 11,190 2,363 (1,410) 3,729 15,872

Wrap (Voyage and Grow) 2,160 645 (378) 654 3,081

Closed solutions

Retail 19,028 739 (2,994) (170) 16,603

Employer 5,915 143 (587) (2,899) 2,572

Total 48,251 5,465 (6,715) 2,059 49,060

1.

Other includes investment income net of taxes, fees and charges and distributions. It also includes the transition of funds under management from Employer Super to ANZ Smart Choice of

approximately $2.9 billion as a result of regulatory changes in the industry.


Embedded value and value of new business (insurance and investments only)

1



$M

Embedded value as at September 2016

2



4,536

Value of new business

3



138

Expected return

4



304

Experience deviations and assumption changes

5



(85)

Embedded value before economic assumption changes and net transfer


4,893

Economic assumptions change

6



(110)

Net transfer

7



(291)

Embedded value as at September 2017


4,492

1.

The product lines used are on the same basis as prior periods. This is different to the product lines that are subject to a strategic review.

2.

Embedded value represents the present value of future profits and releases of capital arising from the business in-force at the valuation date, and adjusted net assets. It is determined using

best estimate assumptions with franking credits included at 70% of face value. Projected cash flows have been discounted using capital asset pricing model risk discount rates of 7.75%-

9.50%. ANZ Lenders Mortgage Insurance, ANZ Financial Planning and ANZ Share Investing businesses are not included in the valuation.

3.

Value of new business represents the present value of future profits less the cost of capital arising from new business written over the period.

4.

Expected return represents the expected increase in value over the period.

5.

Experience deviations and assumption changes arise from deviations and changes to best estimate assumptions underlying the prior period embedded value. Negative experience was

primarily driven by adverse claims experience during the year, strengthening of claims assumptions in Retail Insurance partially offset by implementation of various product initiatives.

6.

Interest rate movements have led to a negative value impact.

7.

Net transfer represents the net capital movements over the period including capital injections, transfer of cash dividends paid and value of franking credits. There was $225 million of cash

dividends paid, $12 million of dividends in AT1 preference shares paid and the value of $54 million of franking credits which is expected to be transferred to the parent entity.


71

DIVISIONAL RESULTS


Asia Retail & Pacific

David Hisco



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 275 331 -17%


606 698 -13%

Other operating income

1

176 (139) large


37 478 -92%

Operating income 451 192 large


643 1,176 -45%

Operating expenses

1

(298) (353) -16%


(651) (808) -19%

Profit before credit impairment and income tax 153 (161) large


(8) 368 large

Credit impairment (charge)/release (69) (75) -8%


(144) (172) -16%

Profit before income tax 84 (236) large


(152) 196 large

Income tax expense and non-controlling interests

1

(15) 19 large


4 (37) large

Cash profit/(loss)

1

69 (217) large


(148) 159 large






Balance Sheet

2






Net loans and advances 5,666 12,525 -55%


5,666 13,370 -58%

Customer deposits 9,157 21,867 -58%


9,157 22,782 -60%

Risk weighted assets 6,972 12,601 -45%


6,972 13,372 -48%





Ratios

2





Return on average assets 0.73% -1.89%


-0.71% 0.65%

Net interest margin 3.08% 3.00%


3.03% 2.96%

Operating expenses to operating income 66.1% 183.9%


101.2% 68.7%

Operating expenses to average assets 3.15% 3.08%


3.11% 3.30%

Individual credit impairment charge/(release) 79 86 -8%


165 161 2%

Individual credit impairment charge/(release) as a % of average GLA 1.51% 1.31%


1.40% 1.13%

Collective credit impairment charge/(release) (10) (11) -9%


(21) 11 large

Collective credit impairment charge/(release) as a % of average GLA -0.19% -0.17%


-0.18% 0.08%

Gross impaired assets 143 243 -41%


143 252 -43%

Gross impaired assets as a % of GLA 2.46% 1.91%


2.46% 1.86%

Total full time equivalent staff (FTE) 3,981 4,719 -16%


3,981 4,894 -19%

1.

Includes large/notable items related to restructuring, and the impact of the partial completion of the Asia Retail and Wealth sale. For large/notable items breakdown please refer to pages 14

to 16.

2.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.


Asia Retail and Wealth

Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Net interest income 208 264 -21%


472 561 -16%

Other operating income

1

126 (193) large


(67) 371 large

Operating income 334 71 large


405 932 -57%

Operating expenses

1

(234) (291) -20%


(525) (685) -23%

Profit before credit impairment and income tax 100 (220) large


(120) 247 large

Credit impairment (charge)/release (54) (71) -24%


(125) (162) -23%

Profit before income tax 46 (291) large


(245) 85 large

Income tax expense and non-controlling interests

1

(3) 32 large


29 (11) large

Cash profit/(loss)

1

43 (259) large


(216) 74 large






Balance Sheet

2






Net loans and advances 3,472 10,248 -66%


3,472 11,041 -69%

Customer deposits 5,805 18,727 -69%


5,805 19,580 -70%

Risk weighted assets 3,102 8,922 -65%


3,102 9,420 -67%

Total full time equivalent staff (FTE) 2,764 3,556 -22%


2,764 3,704 -25%

1.

Includes large/notable items related to restructuring, and the impact of the partial completion of the Asia Retail and Wealth sale. For large/notable items breakdown please refer to pages 14

to 15.

2.

Balance Sheet amounts as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.



72

DIVISIONAL RESULTS


Technology, Services & Operations and Group Centre


Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Operating income (minority investments in Asia)

1

150 170 -12%


320 335 -4%

Operating income (other)

2

112 140 -20%


252 148 70%

Operating income 262 310 -15%


572 483 18%

Operating expenses

3

(366) (336) 9%


(702) (1,221) -43%

Profit before credit impairment and income tax (104) (26) large


(130) (738) -82%

Credit impairment (charge)/release 11 (11) large


- (1) -100%

Profit before income tax (93) (37) large


(130) (739) -82%

Income tax expense and non-controlling interests 32 46 -30%


78 289 -73%

Cash profit/(loss) (61) 9 large


(52) (450) -88%




Risk weighted assets 7,291 7,588 -4%


7,291 8,460 -14%

Total full time equivalent staff (FTE) 16,457 16,617 -1%


16,457 16,494 0%

1.

Includes large/notable items related to Asian minority investment adjustments. For large/notable items breakdown please refer to pages 14 to 16.

2.

Includes large/notable item relating to the sale of 100 Queen Street, Melbourne. Refer pages 14 to 16.

3.

Includes large/notable items related to software capitalisation and restructuring. For large/notable items breakdown please refer to pages 14 to 16.


73

DIVISIONAL RESULTS


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74

PROFIT RECONCILIATION




CONTENTS



Profit Reconciliation


Adjustments between statutory profit and cash profit

Explanation of adjustments between statutory profit and cash profit

Other reclassifications between statutory profit and cash profit

Reconciliation of statutory profit to cash profit


75

PROFIT RECONCILIATION


Non-IFRS information

The Group provides additional measures of performance in the Consolidated Financial Report & Dividend Announcement which are prepared on a basis

other than in accordance with accounting standards. The guidance provided in ASIC’s Regulatory Guide 230 has been followed when presenting this

information.

Adjustments between statutory profit and cash profit

Cash profit represents ANZ’s preferred measure of the result of the ongoing business activities of the Group, enabling readers to assess Group and

Divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory

profit (refer to Definitions for further details). The adjustments made in arriving at cash profit are included in statutory profit which is in the process of

being audited within the context of the external auditor’s audit of the Group’s Annual Report. Cash profit is not subject to review or audit by the external

auditor. The external auditor has informed the Audit Committee that recurring adjustments have been determined on a consistent basis across each

period presented, and the additional adjustments for the impact of the reclassification of Shanghai Rural Commercial Bank to held for sale in 2017

reporting is appropriate.



Half Year


Full Year


Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Statutory profit attributable to shareholders of the Company 3,495 2,911 20% 6,406 5,709 12%




Adjustments between statutory profit and cash profit



Treasury shares adjustment (18) 76 large 58 44 32%

Revaluation of policy liabilities (2) 36 large 34 (54) large

Economic hedges 31 178 -83% 209 102 large

Revenue hedges 6 (105) large (99) 92 large

Structured credit intermediation trades (2) (1) 100% (3) (4) -25%

Reclassification of SRCB to held for sale 17 316 -95% 333 - n/a

Total adjustments between statutory profit and cash profit 32 500 -94% 532 180 large

Cash Profit 3,527 3,411 3% 6,938 5,889 18%

Explanation of adjustments between statutory profit and cash profit

• Treasury shares adjustment

ANZ shares held by the Group in Wealth Australia (Sep 17: 15.4 million shares; Mar 17: 15.3 million shares; Sep 16: 17.7 million shares) are deemed

to be Treasury shares for accounting purposes. Dividends and realised and unrealised gains and losses from these shares are reversed as these are

not permitted to be recognised as income for statutory reporting purposes. In deriving cash profit, these earnings are included to ensure there is no

asymmetrical impact on the Group’s profits because the Treasury shares are held to support policy liabilities which are revalued through the Income

Statement. Accordingly, the full year gain of $58 million after tax ($61 million pre-tax) reversed for statutory accounting purposes has been added

back to cash profit.

• Revaluation of policy liabilities

When calculating policy liabilities, the projected future cash flows on insurance contracts are discounted to reflect the present value of the obligation,

with the impact of changes in the market discount rate each period being reflected in the Income Statement. ANZ includes the impact on the re-

measurement of the insurance contract attributable to changes in market discount rates as an adjustment to statutory profit to remove the volatility

attributable to changes in market interest rates which reverts to zero over the life of the insurance contract.

• Economic and revenue hedges

The Group enters into economic hedges to manage its interest rate and foreign exchange risk which in accordance with accounting standards, result

in fair value gains and losses being recognised within the income statement. ANZ removes the fair value adjustments from cash profit since the profit

or loss resulting from the hedge transactions will reverse over time to match with the profit or loss from the economically hedged item as part of cash

profit. This includes gains and losses arising from approved classes of derivatives not designated in accounting hedge relationships but which are

considered to be economic hedges, including hedges of larger foreign exchange denominated revenue and expense streams, primarily NZD and

USD (and USD correlated), as well as ineffectiveness from designated accounting hedges.

Economic hedges comprises:


– Funding related swaps (primarily cross currency interest rate swaps) used to convert the proceeds of foreign currency debt issuances into

floating rate Australian dollar and New Zealand dollar debt. As these swaps do not qualify for hedge accounting, movements in the fair values

are recorded in the income statement. The main drivers of these fair values are currency basis spreads and the Australian dollar and New

Zealand dollar fluctuations against other major funding currencies.

– Economic hedges of select structured finance and specialised leasing transactions that do not qualify for hedge accounting. The main drivers of

these fair value adjustments are movements in the Australian and New Zealand term structure of interest rates.

– Ineffectiveness from designated accounting hedge relationships.

In the September 2017 full year, the majority of the loss in economic hedges adjusted from cash profit relates to funding related swaps, principally

from tightening basis spreads on currency pairs most notably USD/EUR and USD/JPY.

Gains on revenue hedges adjusted from cash profit in the September 2017 full year are the result of the strengthening of the AUD against the NZD.

76

PROFIT RECONCILIATION





Half Year


Full Year


Sep 17

$M

Mar 17

$M


Sep 17

$M

Sep 16

$M

Economic hedges 42 254


296 180

Revenue hedges 8 (148)


(140) 93

Increase/(decrease) to cash profit before tax 50 106


156 273

Increase/(decrease) to cash profit after tax 37 73


110 194

• Structured credit intermediation trades

ANZ entered into a series of structured credit intermediation trades prior to the Global Financial Crisis with eight US financial guarantors. This

involved selling credit default swaps (CDSs) as protection over specific debt structures and purchasing CDS protection over the same structures.

ANZ has subsequently exited its positions with six US financial guarantors and is monitoring the remaining two portfolios with a view to reducing the

exposures when ANZ deems it cost effective relative to the perceived risk associated with a specific trade or counterparty.

The notional value of outstanding bought and sold CDSs at 30 September 2017 amounted to $0.7 billion (Mar 17: $0.7 billion: Sep 16: $0.7 billion).

Both the bought and sold CDSs are measured at fair value through profit and loss. However, the associated fair value movements do not fully offset

due to the impact of credit risk on the bought CDSs which is driven by market movements in credit spreads and AUD/USD and NZD/USD rates. The

fair value of the CDSs (excluding CVA) is $59 million (Mar 17: $65 million; Sep 16: $67 million) with CVA on the bought protection of $7 million (Mar

17: $9 million; Sep 16: $11 million).

The profit and loss associated with the bought and sold protection is included as an adjustment to cash profit as it relates to a legacy business where,

unless terminated early, the fair value movements are expected to reverse to zero in future periods.


• Reclassification of SRCB to held for sale

On 3 January 2017, the Group announced that it had agreed to sell its 20% stake in Shanghai Rural Commercial Bank (SRCB). On 18 September

2017, the Group announced a revision to the 3 January arrangement in which Baoshan Iron & Steel Co. Ltd. (Bao) replaced Shanghai Sino-Poland

Enterprise Management Development Corporation Limited to join China COSCO Shipping Corporation Limited (COSCO) to acquire ANZ’s 20%

stake in SRCB. Under the updated arrangement, COSCO and Bao will each acquire a 10% stake in SRCB. The key financial terms of the revised

sale agreement are unchanged from the transaction announced previously. The sale is subject to customary closing conditions and regulatory

approvals and is expected to be completed by late 2017.

In the September 2017 full year, the Group recognised a $219 million impairment to the investment (Mar 17 half: $219 million), $12 million of foreign

exchange losses (Mar 17 half: $11 million) and $102 million of tax expenses (Mar 17 half: $86 million), following the reclassification of the investment

to held for sale. This loss will be largely offset by the release of foreign currency translation and available for sale reserves of $289 million on sale

completion. In light of the timing difference (and that these amounts largely offset), the impact is excluded from the cash profit result.

Other reclassifications between statutory profit and cash profit

• Credit risk on impaired derivatives (nil profit after tax impact)

The charge to income for derivative credit valuation adjustments of $1 million on defaulted and impaired derivative exposures has been reclassified

to cash credit impairment charges in the September 2017 full year (Mar 17 half: $1 million; Sep 16 full year: $27 million). The reclassification has

been made to reflect the manner in which the defaulted and impaired derivatives are managed.

• Policyholders tax gross up (nil profit after tax impact)

For statutory reporting purposes, policyholders income tax and other related taxes paid on behalf of policyholders are included in both net funds

management and insurance income and the Group’s income tax expense. The gross up of $277 million for the September 2017 full year (Mar 17

half: $161 million; Sep 16 full year: $217 million) has been excluded from the cash results as it does not reflect the underlying performance of the

business which is assessed on a net of policyholders tax basis.


77

PROFIT
RECONCILIATION
















Statutory



Adjustments to statutory profit


Cash



profit



Treasury


shares


adjustment


Policyholders


tax gross up


Revaluation


of policy


liabilities


Economic


hedges


Revenue


hedges


Structured


credit


intermediation

trades


Credit risk


on impaired


derivatives


Reclassi

-


fication of

SRCB to held

for sale


Total


adjustments to

statutory profit


profit



$M



$M


$M


$M


$M


$M


$M


$M


$M


$M


$M


September 2017 Full Year














Net interest income


14,872



-

-

-

-

-

-

-

-

-

14,872


Net fee and commission income


2,453



-

-

-

-

-

-

-

-

-

2,453


Net funds management and insurance income


1,500



61

(277)


48

-

-

-

-

-

(168)


1,332


Other


1,448



-

-

-

296


(140)


(4)


1

231


384


1,832


Other operating income

5,401



61

(277)


48

296


(140)


(4)


1

231


216


5,617


Operating income


20,273



61

(277)


48

296


(140)


(4)


1

231


216


20,489


Operating expenses


(9,448)



-

-

-

-

-

-

-

-

-

(9,448)


Profit before credit impairment and tax


10,825



61

(277)


48

296


(140)


(4)


1

231


216


11,041


Credit impairment charge


(1,198)



-

-

-

-

-

-

(1)


-

(1)


(1,199)


Profit before income tax


9,627



61

(277)


48

296


(140)


(4)


-

231


215


9,842


Income tax expense

(3,206)



(3)


277


(14)


(87)


41

1

-

102


317


(2,889)


Non

-controlling interests


(15)



-

-

-

-

-

-

-

-

-

(15)


Profit


6,406



58

-

34

209


(99)


(3)


-

333


532


6,938













September 2016 Full Year














Net interest income


15,095



-

-

-

-

-

-

-

-

-

15,095


Net fee and commission income


2,545



-

-

-

-

-

-

-

-

-

2,545


Net funds

management and insurance income


1,764



46

(217)


(75)


-

-

-

-

-

(246)


1,518


Other


1,142



-

-

-

180


93

(6)


27

-

294


1,436


Other operating income

5,451



46

(217)


(75)


180


93

(6)


27

-

48

5,499


Operating income


20,546



46

(217)


(75)


180


93

(6)


27

-

48

20,594


Operating expenses


(10,439)



-

-

-

-

-

-

-

-

-

(10,439)


Profit before credit impairment and tax


10,107



46

(217)


(75)


180


93

(6)


27

-

48

10,155


Credit impairment charge


(1,929)



-

-

-

-

-

-

(27)


-

(27)


(1,956)


Profit before income tax


8,178



46

(217)


(75)


180


93

(6)


-

-

21

8,199


Income tax expense

(2,458)



(2)


217


21

(78)


(1)


2

-

-

159


(2,299)


Non

-controlling interests


(11)



-

-

-

-

-

-

-

-

-

(11)


Profit


5,709



44

-

(54)


102


92

(4)


-

-

180


5,889



78

PROFIT
RECONCILIATION



Statutory



Adjustments to statutory profit


Cash



profit



Treasury


shares


adjustment


Policyholders


tax gross up


Revaluation


of policy


liabilities


Economic


hedging


Revenue


hedges


Structured


credit


intermediation

trades


Credit risk


on impaired


derivatives


Reclassi

-

fication of

SRCB to held

for sale


Total


adjustments to

statutory profit


profit



$M



$M


$M


$M


$M


$M


$M


$M


$M


$M


$M


September 2017 Half Year














Net interest income


7,456



-

-

-

-

-

-

-

-

-

7,456


Net fee and commission income


1,227



-

-

-

-

-

-

-

-

-

1,227


Net funds management and insurance income


804



(21)


(116)


(3)


-

-

-

-

-

(140)


664


Other


790



-

-

-

42

8

(2)


-

1

49

839


Other operating income

2,821



(21)


(116)


(3)


42

8

(2)


-

1

(91)


2,730


Operating income


10,277



(21)


(116)


(3)


42

8

(2)


-

1

(91)


10,186


Operating expenses


(4,717)



-

-

-

-

-

-

-

-

-

(4,717)


Profit before credit impairment and tax


5,560



(21)


(116)


(3)


42

8

(2)


-

1

(91)


5,469


Credit impairment charge


(479)



-

-

-

-

-

-

-

-

-

(479)


Profit before income tax


5,081



(21)


(116)


(3)


42

8

(2)


-

1

(91)


4,990


Income tax expense

(1,579)



3

116


1

(11)


(2)


-

-

16

123


(1,456)


Non

-controlling interests


(7)



-

-

-

-

-

-

-

-

-

(7)


Profit


3,495



(18)


-

(2)


31

6

(2)


-

17

32

3,527















March 2017 Half Year














Net interest income


7,416



-

-

-

-

-

-

-

-

-

7,416


Net fee and commission income


1,226



-

-

-

-

-

-

-

-

-

1,226


Net funds management and insurance income


696



82

(161)


51

-

-

-

-

-

(28)


668


Other


658



-

-

-

254


(148)


(2)


1

230


335


993


Other operating income

2,580



82

(161)


51

254


(148)


(2)


1

230


307


2,887


Operating income


9,996



82

(161)


51

254


(148)


(2)


1

230


307


10,303


Operating expenses


(4,731)



-

-

-

-

-

-

-

-

-

(4,731)


Profit before credit impairment and tax


5,265



82

(161)


51

254


(148)


(2)


1

230


307


5,572


Credit impairment charge


(719)



-

-

-

-

-

-

(1)


-

(1)


(720)


Profit before income tax


4,546



82

(161)


51

254


(148)


(2)


-

230


306


4,852


Income tax expense

(1,627)



(6)


161


(15)


(76)


43

1

-

86

194


(1,433)


Non

-controlling interests


(8)



-

-

-

-

-

-

-

-

-

(8)


Profit


2,911



76

-

36

178


(105)


(1)


-

316


500


3,411



79

PROFIT RECONCILIATION


This page has been left blank intentionally

80

CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – TABLE OF CONTENTS







CONTENTS PAGE



Condensed Consolidated Income Statement 82

Condensed Consolidated Statement of Comprehensive Income 83

Condensed Consolidated Balance Sheet 84

Condensed Consolidated Cash Flow Statement 85

Condensed Consolidated Statement of Changes in Equity 86

Notes to Condensed Consolidated Financial Statements 87




81

CONDENSED CONSOLIDATED INCOME STATEMENT



Australia and New Zealand Banking Group Limited



Half Year


Full Year


Note

Sep 17

$M

Mar 17

$M Movt


Sep 17

$M

Sep 16

$M Movt

Interest income 14,694 14,426 2% 29,120 29,951 -3%

Interest expense (7,238) (7,010) 3% (14,248) (14,856) -4%

Net interest income 2 7,456 7,416 1% 14,872 15,095 -1%

Other operating income

1

2 1,890 1,711 10% 3,601 3,146 14%

Net funds management and insurance income 2 804 696 16% 1,500 1,764 -15%

Share of associates' profit 2,13 127 173 -27% 300 541 -45%

Operating income 10,277 9,996 3% 20,273 20,546 -1%

Operating expenses

1

3 (4,717) (4,731) 0% (9,448) (10,439) -9%

Profit before credit impairment and income tax 5,560 5,265 6% 10,825 10,107 7%

Credit impairment charge 8 (479) (719) -33% (1,198) (1,929) -38%

Profit before income tax 5,081 4,546 12% 9,627 8,178 18%

Income tax expense 4 (1,579) (1,627) -3% (3,206) (2,458) 30%

Profit for the period 3,502 2,919 20% 6,421 5,720 12%

Comprising:

Profit attributable to non-controlling interests 7 8 -13% 15 11 36%

Profit attributable to shareholders of the Company 3,495 2,911 20% 6,406 5,709 12%


Earnings per ordinary share (cents)

Basic 6 119.9 100.2 20% 220.1 197.4 11%

Diluted 6 114.7 96.7 19% 210.8 189.3 11%

Dividend per ordinary share (cents) 5 80 80 0% 160 160 0%

1.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated (Sep16 full year: $17 million).

The notes appearing on pages 87 to 100 form an integral part of the Condensed Consolidated Financial Statements.

82

CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME



Australia and New Zealand Banking Group Limited



Full Year


Sep 17

$M

Sep 16

$M Movt

Profit for the period 6,421 5,720 12%



Other comprehensive income




Items that will not be reclassified subsequently to profit or loss 26 (82) large

Items that may be reclassified subsequently to profit or loss

Foreign currency translation reserve:

Exchange differences taken to equity

1

(748) (456) 64%

Exchange differences transferred to Income Statement - (126) -100%


Other reserve movements (339) 75 large


Income tax attributable to the above items 20 - n/a

Share of associates' other comprehensive income

2

1 4 -75%

Other comprehensive income net of tax (1,040) (585) 78%

Total comprehensive income for the period 5,381 5,135 5%

Comprising total comprehensive income attributable to:



Non-controlling interests 9 4 large

Shareholders of the Company 5,372 5,131 5%

1.

Includes foreign currency translation differences attributable to non-controlling interests of $6 million loss (Sep 16 full year: $7 million loss).

2.

Share of associates’ other comprehensive income includes an available for sale revaluation reserve loss of $1 million (Sep 16 full year: $10 million gain) and a foreign currency translation

reserve gain of $2 million (Sep 16 full year: $nil) that may be reclassified subsequently to profit or loss, and the remeasurement of defined benefit plans of $nil (Sep 16 full year: $6 million

loss) that will not be reclassified subsequently to profit or loss.

The notes appearing on pages 87 to 100 form an integral part of the Condensed Consolidated Financial Statements.



83

CONDENSED CONSOLIDATED BALANCE SHEET



Australia and New Zealand Banking Group Limited



As at


Movement

Assets Note

Sep 17

$M

Mar 17

$M

Sep 16

$M


Sep 17

v. Mar 17

Sep 17

v. Sep 16

Cash and cash equivalents

1

68,048 75,185 66,220 -9% 3%

Settlement balances owed to ANZ 5,504 2,930 4,406 88% 25%

Collateral paid 8,987 11,179 12,723 -20% -29%

Trading securities 43,605 44,085 47,188 -1% -8%

Derivative financial instruments 62,518 63,882 87,496 -2% -29%

Available for sale assets 69,384 64,685 63,113 7% 10%

Net loans and advances 7 574,331 564,035 575,852 2% 0%

Regulatory deposits 2,015 2,154 2,296 -6% -12%

Assets held for sale 10 7,970 14,145 - -44% n/a

Investment in associates 2,248 2,286 4,272 -2% -47%

Current tax assets 30 242 126 -88% -76%

Deferred tax assets 675 572 623 18% 8%

Goodwill and other intangible assets 6,970 7,053 7,672 -1% -9%

Investments backing policy liabilities 37,964 37,602 35,656 1% 6%

Premises and equipment 1,965 1,979 2,205 -1% -11%

Other assets 5,112 4,497 5,021 14% 2%

Total assets 897,326 896,511 914,869 0% -2%


Liabilities

Settlement balances owed by ANZ 9,914 9,736 10,625 2% -7%

Collateral received 5,919 5,189 6,386 14% -7%

Deposits and other borrowings 9 595,611 581,407 588,195 2% 1%

Derivative financial instruments 62,252 65,050 88,725 -4% -30%

Current tax liabilities 241 185 188 30% 28%

Deferred tax liabilities 257 224 227 15% 13%

Liabilities held for sale 10 4,693 17,166 - -73% n/a

Policy liabilities 37,448 37,111 36,145 1% 4%

External unit holder liabilities (life insurance funds) 4,435 4,227 3,333 5% 33%

Payables and other liabilities 8,350 8,054 8,865 4% -6%

Provisions 1,158 1,179 1,209 -2% -4%

Debt issuances 90,263 88,778 91,080 2% -1%

Subordinated debt 17,710 20,297 21,964 -13% -19%

Total liabilities 838,251 838,603 856,942 0% -2%

Net assets 59,075 57,908 57,927 2% 2%


Shareholders' equity

Ordinary share capital 29,088 29,036 28,765 0% 1%

Reserves 37 115 1,078 -68% -97%

Retained earnings 29,834 28,640 27,975 4% 7%

Share capital and reserves attributable to

shareholders of the Company

11

58,959 57,791 57,818 2% 2%

Non-controlling interests 11 116 117 109 -1% 6%

Total shareholders' equity 11 59,075 57,908 57,927 2% 2%

1.

Includes settlement balances owed to ANZ that meet the definition of cash and cash equivalents.

The notes appearing on pages 87 to 100 form an integral part of the Condensed Consolidated Financial Statements.


84

CONDENSED CONSOLIDATED CASH FLOW STATEMENT


Australia and New Zealand Banking Group Limited

Full Year

Inflows Inflows

(Outflows) (Outflows)


Sep 17

$M

Sep 16

$M

Profit after income tax 6,406 5,709

Adjustments to reconcile to net cash provided by/(used in) operating activities:


Provision for credit impairment 1,198 1,929

Depreciation and amortisation

972 1,475

(Profit)/loss on sale of premises and equipment

(114) (4)

Net derivatives/foreign exchange adjustment (3,409) (1,434)

Profit on Esanda Dealer Finance divestment - (66)

Impairment of investment in AmBank - 260

Reclassification of SRCB to held for sale

231 -

Sale of Asia Retail and Wealth businesses

338 -

Other non-cash movements

(242) (338)

Net (increase)/decrease in operating assets:


Collateral paid 3,533 (3,183)

Trading securities 2,081 332

Net loans and advances

(17,838) (14,797)

Investments backing policy liabilities (2,122) (2,062)

Other assets 509 (441)

Net increase/(decrease) in operating liabilities:


Deposits and other borrowings 30,904 23,128

Settlement balances owed by ANZ

(627) (589)

Collateral received (310) (1,027)

Life insurance contract policy liabilities 2,260 1,921

Other liabilities

202 28

Total adjustments 17,566 5,132

Net cash provided by/(used in) operating activities

1

23,972 10,841

Cash flows from investing activities

Available for sale assets:

Purchases (27,220) (44,182)

Proceeds from sale or maturity 19,751 23,745

Esanda Dealer Finance divestment

- 6,682

Sale of Asia Retail and Wealth businesses

(5,213) -

Other assets

(148) (655)

Net cash (used in) investing activities (12,830) (14,410)

Cash flows from financing activities

Debt issuances:

Issue proceeds 23,973 29,204

Redemptions

(22,578) (27,959)

Subordinated debt:

Issue proceeds 1,155 6,177

Redemptions

(4,831) (900)

Dividends paid (4,210) (4,564)

Share buyback (176) -

Net cash (used in)/provided by financing activities

(6,667) 1,958

Net increase in cash and cash equivalents 4,475 (1,611)

Cash and cash equivalents at beginning of period 66,220 69,278

Effects of exchange rate changes on cash and cash equivalents

(2,647) (1,447)

Cash and cash equivalents at end of period 68,048 66,220

1.

Net cash provided by/(used in) operating activities includes income taxes paid of $2,864 million (Mar 17 half year: $1,497 million; Sep 16 full year: $2,840 million).

The notes appearing on pages 87 to 100 form an integral part of the Condensed Consolidated Financial Statements.

85

CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY



Australia and New Zealand Banking Group Limited


Ordinary

share

capital Reserves

Retained

earnings

Shareholders'

equity

attributable to

Equity holders

of the Bank

Non-

controlling

interests

Total

Shareholders'

equity


$M $M $M $M $M $M

As at 1 October 2015 28,367 1,571 27,309 57,247 106 57,353

Profit or loss - -

5,709 5,709 11 5,720

Other comprehensive income for the period - (504) (74) (578) (7) (585)

Total comprehensive income for the period - (504) 5,635 5,131 4 5,135

Transactions with equity holders in

their capacity as equity holders:


Dividends paid - - (5,001) (5,001) (1) (5,002)

Dividend income on treasury shares

held within the Group's

life insurance statutory funds

- - 24 24 - 24

Dividend reinvestment plan 413 - - 413 - 413

Other equity movements:


Treasury shares Wealth Australia adjustment (153) - - (153) - (153)

Group employee share acquisition scheme 138 - - 138 - 138

Other items - 11 8 19 - 19

As at 30 September 2016 28,765 1,078 27,975 57,818 109 57,927

Profit or loss - -

6,406 6,406

15

6,421

Other comprehensive income for the period - (1,049) 15 (1,034) (6) (1,040)

Total comprehensive income for the period - (1,049) 6,421 5,372 9 5,381

Transactions with equity holders in

their capacity as equity holders:


Dividends paid - - (4,609) (4,609) (1) (4,610)

Dividend income on treasury shares

held within the Group's

life insurance statutory funds

- - 26 26 - 26

Dividend reinvestment plan 374 - - 374 - 374

Group share buy-back

1

(176) - - (176) - (176)

Other equity movements:

Treasury shares Wealth Australia adjustment 69 - - 69 - 69

Group employee share acquisition scheme 56 - - 56 - 56

Other items - 8 21

29 (1) 28

As at 30 September 2017 29,088 37 29,834 58,959 116 59,075

1.

Following the issue of $176 million shares under the Dividend Reinvestment Plan for the 2017 interim dividend, the Company repurchased $176 million of shares via an on-market share

buy-back.

The notes appearing on pages 87 to 100 form an integral part of the Condensed Consolidated Financial Statements.



86

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


1. Basis of preparation

These Condensed Consolidated Financial Statements:

• have been prepared in accordance with the recognition and measurement requirements of Australian Accounting Standards (“AASs”);

• should be read in conjunction with ANZ’s Annual Financial Statements for the year ended 30 September 2017 and any public announcements made

by the Parent Entity and its controlled entities (the Group) for the year ended 30 September 2017 (when released) in accordance with the continuous

disclosure obligations under the Corporations Act 2001 and the ASX Listing Rules;

• do not include all notes of the type normally included in ANZ’s Annual Financial Statements;

• are presented in Australian dollars unless otherwise stated; and

• were approved by the Board of Directors on 25 October 2017.

i) Accounting policies

Except as outlined below, these Condensed Consolidated Financial Statements have been prepared on the basis of accounting policies and using

methods of computation consistent with those applied in the 2016 ANZ Annual Financial Statements.

Assets and liabilities held for sale

Non-current assets are classified as held for sale if their carrying amount will be recovered principally through a sale transaction rather than through

continuing use and a sale is considered highly probable. They are measured at the lower of their carrying amount and fair value less costs to sell, except

for assets such as deferred tax assets, financial assets and contractual rights under insurance contracts, which are specifically exempt from this

requirement.

An impairment loss is recognised for any initial or subsequent write-down of the asset to fair value less costs to sell. A gain is recognised for any

subsequent increases in fair value less costs to sell of an asset, but not in excess of any cumulative impairment loss previously recognised. A gain or loss

not previously recognised by the date of the sale of the non-current asset is recognised at the date of derecognition.

Once classified as held for sale, intangible assets and property, plant and equipment are no longer amortised or depreciated, and any equity-accounted

investee is no longer equity accounted.

ii) Basis of measurement

The financial information has been prepared in accordance with the historical cost basis except that the following assets and liabilities are stated at their

fair value:

• derivative financial instruments as well as, in the case of fair value hedging, the fair value adjustment on the underlying hedged exposure;

• available for sale financial assets;

• financial instruments held for trading;

• other financial assets and liabilities designated at fair value through profit and loss; and

• assets and liabilities held for sale (except those at carrying value as per note (i)).

In accordance with AASB 1038 Life Insurance Contracts, life insurance liabilities are measured using the Margin on Services model.

In accordance with AASB 119 Employee Benefits, defined benefit obligations are measured using the Projected Unit Credit method.

iii) Use of estimates, assumptions and judgements

The preparation of these Condensed Consolidated Financial Statements requires the use of management judgement, estimates and assumptions that

affect reported amounts and the application of accounting policies. Discussion of the critical accounting estimates and judgements, which include

complex or subjective decisions or assessments are provided in Note 1 of the 2017 ANZ Annual Financial Statements (when released). Such estimates

and judgements are reviewed on an ongoing basis.

At 30 September 2017, the impairment assessment of non-lending assets identified that two of the Group’s associate investments (AMMB Holdings

Berhad (AmBank) and PT Bank Pan Indonesia (PT Panin) had indicators of impairment. Although their market value (based on share price) was below

their carrying value, no impairment was recognised as the carrying value was supported by their value in use (VIU).

The VIU calculation is sensitive to a number of key assumptions, including discount rate, long term growth rates, future profitability and capital levels. The

key assumptions used in the value in use calculations are outlined below:





As at 30 Sep 17





AmBank PT Panin

Post-tax discount rate


9.6% 13.3%

Terminal growth rate


4.8% 5.4%

Expected NPAT growth (compound annual growth rate – 5 years)


4.5% 9.9%

Core equity tier 1 ratio


10.5% to 13.3% 11.3%

iv) Rounding of amounts

The amounts contained in these Condensed Consolidated Financial Statements have been rounded to the nearest million dollars, except where

otherwise indicated, as permitted by Australian Securities and Investments Commission Corporations Instrument 2016/191.

87

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


2. Income



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Interest income 14,694 14,426 2% 29,120 29,951 -3%

Interest expense (7,152) (7,010) 2% (14,162) (14,856) -5%

Major bank levy (86) - n/a (86) - n/a

Net interest income 7,456 7,416 1% 14,872 15,095 -1%


i) Fee and commission income

Lending fees

1

363 369 -2% 732 779 -6%

Non-lending fees and commissions

2

1,475 1,518 -3% 2,993 2,928 2%

Fee and commission income 1,838 1,887 -3% 3,725 3,707 0%

Fee and commission expense (611) (661) -8% (1,272) (1,162) 9%

Net fee and commission income 1,227 1,226 0% 2,453 2,545 -4%


ii) Other income

Net foreign exchange earnings and other financial instruments income

3

511 705 -28% 1,216 969 25%

Impairment of AmBank - - n/a - (260) -100%

Gain on cessation of equity accounting of investment in Bank of Tianjin (BoT)


- - n/a - 29 -100%

Gain on the Esanda Dealer Finance divestment - - n/a - 66 -100%

Derivative CVA methodology change - - n/a - (237) -100%

Derivative valuation adjustments 67 162 -59% 229 (102) large

Gain on sale of 100 Queen Street, Melbourne - 114 -100% 114 - n/a

Sale of Asia Retail and Wealth businesses 14 (324) large (310) - n/a

Reclassification of SRCB to held for sale (1) (230) -100% (231) - n/a

Other 72 58 24% 130 136 -4%

Other income 663 485 37% 1,148 601 91%


Other operating income

4

1,890 1,711 10% 3,601 3,146 14%


iii) Net funds management and insurance income

Funds management income 492 472 4% 964 932 3%

Investment income 863 1,608 -46% 2,471 2,350 5%

Insurance premium income 891 812 10% 1,703 1,562 9%

Commission expense (294) (260) 13% (554) (457) 21%

Claims (383) (380) 1% (763) (734) 4%

Changes in policy liabilities

5

(786) (1,474) -47% (2,260) (1,843) 23%

Elimination of treasury share (gain)/loss 21 (82) large (61) (46) 33%

Net funds management and insurance income 804 696 16% 1,500 1,764 -15%

iv) Share of associates' profit 127 173 -27% 300 541 -45%


Operating income 10,277 9,996 3% 20,273 20,546 -1%

1.

Lending fees exclude fees treated as part of the effective yield calculation in interest income.

2.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from other operating income to operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated accordingly (Sep 16 full year: $17 million).

3.

Includes fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges entered into to manage interest rate and foreign exchange risk

on funding instruments, ineffective portions of cash flow hedges, and fair value movements in financial assets and liabilities designated at fair value through profit and loss.

4.

Total other operating income includes external dividend income of $27.3 million (Mar 17 half year nil; Sep 16 full year: $27.3 million).


5.

Includes policyholder tax gross up, which represents contribution tax (recovered at 15% on the super contributions made by members) debited to the policyholder account once a year in

July when the statement is issued to the members at the end of the 30 June financial year.

88

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


3. Operating expenses



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Personnel

Salaries and related costs 2,227 2,329 -4% 4,556 4,879 -7%

Superannuation costs 159 163 -2% 322 337 -4%

Other 144 156 -8% 300 325 -8%

Total personnel expenses 2,530 2,648 -4% 5,178 5,541 -7%


Premises

Rent 252 248 2% 500 485 3%

Other 202 209 -3% 411 443 -7%

Total premises expenses 454 457 -1% 911 928 -2%


Technology

Depreciation and amortisation

1

351 376 -7% 727 1,198 -39%

Licences and outsourced services

2

334 303 10% 637 614 4%

Other 150 152 -1% 302 355 -15%

Total technology expenses 835 831 0% 1,666 2,167 -23%


Restructuring 26 36 -28% 62 278 -78%


Other

Advertising and public relations 131 123 7% 254 261 -3%

Professional fees 264 189 40% 453 413 10%

Freight, stationery, postage and telephone 134 132 2% 266 277 -4%

Other 343 315 9% 658 574 15%

Total other expenses 872 759 15% 1,631 1,525 7%

Total operating expenses 4,717 4,731 0% 9,448 10,439 -9%

1.

The September 2016 full year includes a $556 million charge for accelerated amortisation associated with software capitalisation policy changes.

2.

In the March 2017 half, a change was made to the classification of certain fees payable. These items have been reclassified from operating income to other operating expenses to more

accurately reflect the nature of these items. Comparatives have been restated accordingly (Sep 16 full year: $17 million).


89

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


4. Income tax expense


Reconciliation of the prima facie income tax expense on pre-tax profit with the income tax expense recognised in the profit and loss.



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Profit before income tax 5,081 4,546 12% 9,627 8,178 18%

Prima facie income tax expense at 30% 1,524 1,364 12% 2,888 2,453 18%

Tax effect of permanent differences:

Wealth Australia - policyholders income and contributions tax 81 113 -28% 194 152 28%

Share of associates' profit (38) (52) -27% (90) (162) -44%

Write down of investment in AmBank - - n/a - 78 -100%

Reclassification of SRCB to held for sale 16 156 -90% 172 - n/a

Tax provisions no longer required - - n/a - (71) -100%

Interest on Convertible Instruments 34 35 -3% 69 70 -1%

Overseas tax rate differential (32) (5) large (37) (45) -18%

Gain on cessation of equity accounting for BoT - - n/a - (9) -100%

Other 12 17 -29% 29 15 93%

1,597 1,628 -2% 3,225 2,481 30%

Income tax over provided in previous years (18) (1) large (19) (23) -17%

Total income tax expense 1,579 1,627 -3% 3,206 2,458 30%

Australia 1,159 1,190 -3% 2,349 1,752 34%

Overseas 420 437 -4% 857 706 21%

1,579 1,627 -3% 3,206 2,458 30%

Effective Tax Rate - Group 31.1% 35.8% 33.3% 30.1%


90

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


5. Dividends


Half Year Full Year

Dividend per ordinary share (cents) Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Interim (fully franked) - 80 n/a 80 80 0%

Final (fully franked) 80 - n/a 80 80 0%

Total 80 80 0% 160 160 0%


Ordinary share dividend ($M)

1



Interim dividend 2,349 - n/a 2,349 2,334 1%

Final dividend - 2,342 n/a 2,342 2,758 -15%

Bonus option plan adjustment (40) (42) -5% (82) (91) -10%

Total 2,309 2,300 0% 4,609 5,001 -8%

Ordinary share dividend payout ratio


(%)

2

67.2% 80.7% 73.4% 81.9%

1.

Dividends paid to ordinary equity holders of the Company. Excludes dividends paid by subsidiaries of the Group to non-controlling equity holders for the September 2017 full year of $1.3

million (Mar 17 half: $1.3 million; Sep 16 full year: $1.4 million).

2.

Dividend payout ratio is calculated using the proposed 2017 final dividend of $2,350 million (not shown in the above table). The proposed 2017 final dividend of $2,350 million is based on

the forecast number of ordinary shares on issue at the dividend record date. Dividend payout ratios for the March 2017 half year and September 2016 full year are calculated using actual

dividends paid of $2,349 million and $4,676 million respectively.



Ordinary Shares

The Directors propose that a final dividend of 80 cents be paid on each eligible fully paid ANZ ordinary share on 18 December 2017. The proposed 2017

final dividend will be fully franked for Australian tax purposes, and New Zealand imputation credits of NZ 10 cents per ordinary share will also be

attached.

ANZ has a Dividend Reinvestment Plan (DRP) and a Bonus Option Plan (BOP) that will operate in respect of the proposed 2017 final dividend. For the

2017 final dividend, ANZ intends to provide shares under the DRP through an on-market purchase (as approved by APRA) and BOP through the issue of

new shares. The “Acquisition Price” to be used in determining the number of shares to be provided under the DRP and BOP will be calculated by

reference to the arithmetic average of the daily volume weighted average sale price of all fully paid ANZ ordinary shares sold in the ordinary course of

trading on the ASX during the ten trading days commencing on 17 November 2017, and then rounded to the nearest whole cent. Shares provided under

the DRP and BOP will rank equally in all respects with existing fully paid ANZ ordinary shares. Election notices from shareholders wanting to commence,

cease or vary their participation in the DRP or BOP for the 2017 final dividend must be received by ANZ's Share Registrar by 5.00pm (Australian Eastern

Daylight Time) on 15 November 2017.

Subject to receiving effective contrary instructions from the shareholder, dividends payable to shareholders with a registered address in the United

Kingdom (including the Channel Islands and the Isle of Man) or New Zealand will be converted

to Pounds Sterling or New Zealand Dollars respectively at

an exchange rate calculated on 17 November 2017.

91

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


6. Earnings per share



Half Year Full Year

Sep 17 Mar 17 Movt Sep 17 Sep 16 Movt

Earnings reconciliation

Profit for the period ($M) 3,502 2,919 20% 6,421 5,720 12%

Less: profit attributable to non-controlling interests ($M) (7) (8) -13% (15) (11) 36%

Earnings used in calculating basic earnings per share ($M) 3,495 2,911 20% 6,406 5,709 12%

Weighted average number of ordinary shares (M)

1

2,914.0 2,906.6 0% 2,910.3 2,891.7 1%

Basic earnings per share (cents) 119.9 100.2 20% 220.1 197.4 11%


Earnings reconciliation


Earnings used in calculating basic earnings per share ($M) 3,495 2,911 20% 6,406 5,709 12%

Add: interest on convertible subordinated debt ($M) 140 148 -5% 288 297 -3%

Earnings used in calculating diluted earnings per share ($M) 3,635 3,059 19% 6,694 6,006 11%


Weighted average number of shares on issue

1


Shares used in calculating basic earnings per share (M) 2,914.0 2,906.6 0% 2,910.3 2,891.7 1%

Add: Weighted average dilutive potential ordinary shares (M)

Convertible subordinated debt (M) 243.0 247.1 -2% 253.3 273.9 -8%

Share based payments (options, rights and deferred shares) (M) 11.5 10.0 15% 11.9 6.8 75%

Adjusted weighted average number of shares - diluted (M) 3,168.5 3,163.7 0% 3,175.5 3,172.4 0%

Diluted earnings per share (cents) 114.7 96.7 19% 210.8 189.3 11%

1.

Weighted average number of shares excludes the weighted average number of treasury shares held in ANZEST and Wealth Australia as summarised in the table below:

Sep 17 half

(Million)

Mar 17 half

(Million)

Sep 17 full year

(Million)

Sep 16 full year

(Million)

ANZEST Pty Ltd 7.5 8.8 8.1 11.1

Wealth Australia 15.2 17.1 16.2 14.5

Total treasury shares 22.7 25.9 24.3 25.6



92

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


7. Net loans and advances





As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Australia

Overdrafts 5,939 5,786 6,248 3% -5%

Credit cards outstanding 8,632 8,846 8,864 -2% -3%

Commercial bills outstanding 8,471 9,232 9,868 -8% -14%

Term loans - housing 264,105 255,721 246,351 3% 7%

Term loans - non-housing 124,307 123,464 123,006 1% 1%

Lease receivables 1,153 1,084 1,158 6% 0%

Hire purchase contracts 634 641 829 -1% -24%

Other 15 415 81 -96% -81%

Total Australia 413,256 405,189 396,405 2% 4%


Asia Pacific, Europe & America

Overdrafts 449 743 825 -40% -46%

Credit cards outstanding 869 1,351 1,396 -36% -38%

Commercial bills outstanding 2,597 2,065 2,724 26% -5%

Term loans - housing 2,469 6,501 6,866 -62% -64%

Term loans - non-housing 48,304 50,066 54,567 -4% -11%

Lease receivables 117 163 232 -28% -50%

Other 34 320 448 -89% -92%

Total Asia Pacific, Europe & America 54,839 61,209 67,058 -10% -18%


New Zealand

Overdrafts 957 1,158 1,080 -17% -11%

Credit cards outstanding 1,508 1,503 1,586 0% -5%

Term loans - housing 70,735 68,592 69,927 3% 1%

Term loans - non-housing 40,697 40,247 41,625 1% -2%

Lease receivables 189 198 215 -5% -12%

Hire purchase contracts 1,263 1,115 1,048 13% 21%

Total New Zealand 115,349 112,813 115,481 2% 0%


Sub-total 583,444 579,211 578,944 1% 1%


Unearned income (411) (458) (544) -10% -24%

Capitalised brokerage/mortgage origination fees

1

1,058 1,040 1,064 2% -1%

Customer liability for acceptances

2



- 565 571


-100% -100%

Gross loans and advances (including assets classified as held for sale) 584,091 580,358 580,035 1% 1%


Provision for credit impairment (refer to Note 8) (3,798) (4,054) (4,183) -6% -9%

Net loans and advances (including assets classified as held for sale) 580,293 576,304 575,852 1% 1%


Net loans and advances held for sale (refer to Note 10)


(5,962) (12,269) - -51% n/a

Net loans and advances 574,331 564,035 575,852 2% 0%

1.

Capitalised brokerage/mortgage origination fees are amortised over the expected life of the loan.

2.

Customer liability for acceptances has been recognised as Other assets from 30 September 2017.

93

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


8. Provision for credit impairment



Half Year Full Year


Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Individual provision

Balance at start of period 1,269 1,307 -3% 1,307 1,061 23%

New and increased provisions 948 1,121 -15% 2,069 2,445 -15%

Write-backs (280) (221) 27% (501) (311) 61%

Adjustment for exchange rate fluctuations and transfers (2) (12) -83% (14) (9) 56%

Discount unwind (8) (24) -67% (32) (65) -51%

Bad debts written-off (791) (902) -12% (1,693) (1,722) -2%

Esanda Dealer Finance divestment - - n/a - (92) -100%

Total individual provision 1,136 1,269 -10% 1,136 1,307 -13%



Collective provision

Balance at start of period 2,785 2,876 -3% 2,876 2,956 -3%

Charge/(release) to Income Statement (75) (67) 12% (142) 17 large

Adjustment for exchange rate fluctuations and transfers (9) (24) -63% (33) (19) 74%

Esanda Dealer Finance divestment - - n/a - (78) -100%

Asia Retail and Wealth divestment (39) - n/a (39) - n/a

Total collective provision

1

2,662 2,785 -4% 2,662 2,876 -7%


Total provision for credit impairment 3,798 4,054 -6% 3,798 4,183 -9%

1.

The collective provision includes amounts for off-balance sheet credit exposures of $544 million as at 30 September 2017 (Mar 17: $574 million; Sep 16: $631 million). The impact on the

Income Statement for full year ended 30 September 2017 was a $66 million release (Mar 17 half: $46 million release; Sep 16 ful l year: $32 million release) .



Half Year Full Year

Provision movement analysis

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

New and increased individual provisions

948 1,121 -15% 2,069 2,445 -15%

Write-backs (280) (221) 27% (501) (311) 61%

668 900 -26% 1,568 2,134 -27%

Recoveries of amounts previously written-off (114) (114) 0% (228) (222) 3%

Individual credit impairment charge 554 786 -30% 1,340 1,912 -30%

Collective credit impairment charge/(release) (75) (67) 12% (142) 17 large

Credit impairment charge 479 719 -33% 1,198 1,929 -38%


94

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


9. Deposits and other borrowings





As at


Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Australia


Certificates of deposit 50,565 51,875 52,295 -3% -3%

Term deposits 72,679 72,471 69,740 0% 4%

On demand and short term deposits 190,480 179,928 169,773 6% 12%

Deposits not bearing interest 10,221 9,268 8,729 10% 17%

Deposits from banks and securities sold under repurchase agreements 35,896 37,824 34,519 -5% 4%

Commercial paper 14,599 6,786 13,842 large 5%

Total Australia 374,440 358,152 348,898 5% 7%


Asia Pacific, Europe & America

Certificates of deposit 2,894 4,629 7,001 -37% -59%

Term deposits 78,863 90,449 84,583 -13% -7%

On demand and short term deposits 21,769 23,468 24,968 -7% -13%

Deposits not bearing interest 4,519 4,650 4,745 -3% -5%

Deposits from banks and securities sold under repurchase agreements 23,251 24,765 23,167 -6% 0%

Commercial paper - - 393 n/a -100%

Total Asia Pacific, Europe & America 131,296 147,961 144,857 -11% -9%


New Zealand

Certificates of deposit 1,763 924 2,133 91% -17%

Term deposits 41,829 40,236 37,824 4% 11%

On demand and short term deposits 38,143 38,762 40,360 -2% -5%

Deposits not bearing interest 8,173 7,832 7,418 4% 10%

Deposits from banks and securities sold under repurchase agreements 145 662 73 -78% 99%

Commercial paper & other borrowings 4,380 3,888 6,632 13% -34%

Total New Zealand 94,433 92,304 94,440 2% 0%

Total deposits and other borrowings (including liabilities classified as held

for sale)

600,169 598,417 588,195 0% 2%


Deposits and other borrowings held for sale (refer to Note 10) (4,558) (17,010) - -73% n/a

Total deposits and other borrowings 595,611 581,407 588,195 2% 1%

95

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


10. Assets and liabilities held for sale

The Group announced the following strategic divestments in line with the Group’s strategy to simplify the businesses and improve capital efficiency.

Accordingly, they are presented as assets and liabilities held for sale.

• Asia Retail and Wealth Businesses

The Group announced that it had agreed to sell Retail and Wealth businesses in Singapore, Hong Kong, China, Taiwan and Indonesia to

Singapore’s DBS Bank on 31 October 2016, and its Retail business in Vietnam to Shinhan Bank Vietnam on 21 April 2017. During the September

2017 half, the Group successfully completed the sales in China, Singapore and Hong Kong. Subject to regulatory approval, the sales in Vietnam,

Taiwan, and Indonesia are expected to complete in late 2017 and early 2018 and these remaining countries form the assets and liabilities held for

sale. These businesses are part of the Asia Retail & Pacific division.

• UDC Finance

On 11 January 2017, the Group announced it had agreed to sell UDC Finance to HNA Group. The sale is subject to certain conditions (including

regulatory approvals) and we are working with HNA Group towards completion of the sale. This business is part of the New Zealand division.

• Shanghai Rural Commercial Bank

On 3 January 2017, the Group announced that it had agreed to sell its 20% stake in Shanghai Rural Commercial Bank (SRCB). On 18 September

2017 the Group announced a revision to the 3 January arrangement in which Baoshan Iron & Steel Co. Ltd. (Bao) replaced Shanghai Sino-Poland

Enterprise Management Development Corporation Limited to join China COSCO Shipping Corporation Limited (COSCO) to acquire ANZ’s 20%

stake in SRCB. Under the updated arrangement, COSCO and Bao will each acquire a 10% stake in SRCB. The key financial terms of the revised

sale agreement are unchanged from the transaction announced previously. The sale is subject to customary closing conditions and regulatory

approvals and is expected to complete late 2017. This asset is part of the TSO and Group Centre Division.

• Metrobank Card Corporation

On 18 October 2017, the Group announced it had entered into an agreement with its joint venture partner Metropolitan Bank & Trust Company

(Metrobank) in relation to its 40% stake in the Philippines based Metrobank Card Corporation (MCC). The Group has agreed to sell 20% of its stake,

and entered into a put option to sell the remaining 20% stake

, exercisable in the fourth quarter of 2018 on the same terms for the same

consideration. The asset has been classified as held for sale at 30 September 2017 as sale negotiations were well progressed at that time, and it

was highly probable the sale transaction would complete within12 months. The sale is subject to customary closing conditions and regulatory

approvals. This asset is part of the TSO and Group Centre Division.


Income Statement impact relating to assets and liabilities held for sale


During the September 2017 full year, the Group recognised the following impacts in relation to assets and liabilities held for sale:

• $310 million loss relating to the reclassification and partial completion of the Asia Retail and Wealth sale comprising of $222 million of software,

goodwill and other assets impairment charges and $88 million of various other charges net of recoveries and sale premium.

• $333 million loss relating to the Group’s investment in SRCB comprising of a $219 million impairment to the investment, $12 million of foreign

exchange losses, and $102 million of tax expenses.


During the March 2017 half year, the Group recognised the following impacts in-relation to the assets and liabilities:

• $

324 million loss relating to the reclassification of the Group’s Asia Retail and Wealth businesses to held for sale comprising of $225 million of

software, goodwill and other assets impairment charges and $99 million of costs associated with the sale.

• $316 million loss relating to the Group’s investment in SRCB comprising of a $219 million impairment to the investment, $11 million of foreign

exchange losses, and $86 million of tax expenses.

The net result of these impacts is included in ‘Other income’ and ‘Income tax expense’ (refer Note 2 and 4).


Assets and liabilities held for sale


At 30 September 2017, assets and liabilities held for sale are measured at the lower of their carrying amount and fair value less costs to sell, except for

assets such as deferred tax assets, financial assets and contractual rights under insurance contracts, which are specifically exempt from this

requirement.

96

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS





Asia Retail

and Wealth

businesses

$M

UDC Finance

$M

Shanghai

Rural

Commercial

Bank


$M

Metrobank

Card

Corporation

$M

Total

$M

As at 30 September 2017

Net loans and advances 3,283 2,679 - - 5,962

Investment in associates - - 1,748 120 1,868

Goodwill and other intangible assets - 122 - - 122

Other assets - 18 - - 18

Total assets held for sale 3,283 2,819 1,748 120 7,970


Deposits and other borrowings 3,602 956 - - 4,558

Current tax liabilities - 22 - - 22

Deferred tax liabilities -

(8)

- - (8)

Payables and other liabilities 47 30 - - 77

Provisions 43 1 - - 44

Total liabilities held for sale 3,692 1,001 - - 4,693



Asia Retail

and Wealth

businesses

$M

UDC Finance

$M

Shanghai

Rural

Commercial

Bank


$M

Metrobank

Card

Corporation

$M

Total

$M

As at 31 March 2017

Net loans and advances 9,776 2,493 - - 12,269

Investment in associates - - 1,735 - 1,735

Goodwill and other intangible assets - 118 - - 118

Other assets - 23 - - 23

Total assets held for sale 9,776 2,634 1,735 - 14,145


Deposits and other borrowings 15,818 1,192 - - 17,010

Current tax liabilities - 31 - - 31

Payables and other liabilities 44 30 - - 74

Provisions 50 1 - - 51

Total liabilities held for sale 15,912 1,254 - - 17,166


97

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


11. Shareholders’ equity


Issued and quoted securities

Half Year


Full Year

Ordinary share capital

Sep 17

No.

Mar 17

No.

Sep 17

No.

Sep 16

No.

Closing balance 2,937,415,327 2,936,037,009 2,937,415,327 2,927,476,660

Issued during the period

1

1,378,318 8,560,349 9,938,667 24,762,299

1.

The Company issued 7.5 million shares under the Dividend Reinvestment Plan and Bonus Option Plan for the 2017 interim dividend (8.6 million shares for the 2016 final dividend; 9.7

million shares for the 2016 interim dividend) and nil shares to satisfy obligations under the Group’s Employee share acquisition plans during the September 2017 half (Mar 17 half: nil ; Sep

16 full year: 5.3 million shares). Following the provision of 7.5 million shares under the Dividend Reinvestment Plan and Bonus Option Plan for the 2017 interim dividend, the Company

repurchased 6.1 million of shares via an on-market share buy-back resulting in 6.1 million shares being cancelled.



As at

Shareholders' equity


Sep 17

$M

Mar 17

$M

Sep 16

$M

Ordinary share capital


29,088 29,036 28,765

Reserves



Foreign currency translation reserve


(196) (140) 544

Share option reserve


87 67 79

Available for sale revaluation reserve


38 31 149

Cash flow hedge reserve


131 180 329

Transactions with non-controlling interests reserve


(23) (23) (23)

Total reserves


37 115 1,078

Retained earnings


29,834 28,640 27,975

Share capital and reserves attributable to shareholders of the Company


58,959 57,791 57,818

Non-controlling interests


116 117 109

Total shareholders' equity


59,075 57,908 57,927


98

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


12. Changes in composition of the Group

There were no acquisitions or disposals of material controlled entities for the year ended 30 September 2017.


13. Investments in Associates


Half Year


Full Year


Sep 17

$M

Mar 17

$M

Sep 17

v. Mar 17

Sep 17

$M

Sep 16

$M

Sep 17

v. Sep 16

Share of associates' profit 127 173 -27% 300 541 -45%


Contributions to profit

1


Contribution to

Group post-tax profit


Ownership interest

held by Group

Associates Half Year Full Year


As at


Sep 17

$M

Mar 17

$M

Sep 17

$M

Sep 16

$M

Sep 17

%

Mar 17

%

Sep 16

%

P.T. Bank Pan Indonesia 51 50 101 64 39 39 39

AMMB Holdings Berhad 48 48 96 94 24 24 24

Shanghai Rural Commercial Bank

2

- 58 58 259 20 20 20

Bank of Tianjin (up to 30 March 2016)

3

- - - 86 12 12 12

Other associates

4

28 17 45 38 n/a n/a n/a

Share of associates' profit 127 173 300 541

1.

Contributions to profit reflect the IFRS equivalent results adjusted to align with the Group’s financial year end which may differ from the published results of these entities. Excludes gains or

losses on disposal or valuation adjustments.

2.

On 3 January 2017, the Group announced that it had agreed to sell its 20% stake in Shanghai Rural Commercial Bank (SRCB). On 18th September the Group announced a revision to the

3 January arrangement in which Baoshan Iron & Steel Co. Ltd. (Bao) replaced Shanghai SinoPoland Enterprise Management Development Corporation Limited to join China COSCO

Shipping Corporation Limited (COSCO) to acquire ANZ’s 20% stake in SRCB. Under the updated arrangement, COSCO and Bao will each acquire a 10% stake in SRCB. The key financial

terms of the revised sale agreement are unchanged from the transaction announced previously. The sale is subject to customary closing conditions and regulatory approvals and is

expected to be completed by late 2017. As a consequence, the Group ceased equity accounting for the investment in SRCB and commenced accounting for it as an asset held for sale.

3.

On 30 March 2016, the Bank of Tianjin (BoT) completed a capital raising and initial public offering (IPO) on the Hong Kong Stock Exchange. As a result, the Group’s equity interest reduced

from 14% to 12% and the Group ceased equity accounting the investment due to losing the ability to appoint directors to the Board of BoT at this date. From 31 March 2016, the investment

was classified as an available for sale asset.

4.

Includes Metrobank Card Corporation (MCC).On 18 October 2017, the Group announced it had entered into an agreement with its joint venture partner Metropolitan Bank & Trust Company

(Metrobank) in relation to its 40% stake in the Philippines based Metrobank Card Corporation (MCC). The Group has agreed to sell 20% of its stake, and entered into a put option to sell the

remaining 20% stake, exercisable in the fourth quarter of 2018 on the same terms for the same consideration. As the sale was announced after balance date, equity accounted earnings are

included for the September 2017 full year.

99

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


14. Contingent liabilities and contingent assets

There are outstanding court proceedings, claims and possible claims for and against the Group. Where relevant, expert legal advice has been obtained

and, in the light of such advice, provisions and/or disclosures as deemed appropriate have been made. In some instances we have not disclosed the

estimated financial impact of the individual items either because it is not practicable to do so or because such disclosure may prejudice the interests of

the Group.

Note 33 of the 2017 ANZ Annual Financial Statements (when released) will contain a description of contingent liabilities and contingent assets as at 30

September 2017. A summary of some of those contingent liabilities is set out below.

• Bank fees litigation

A litigation funder commenced a class action against the Company in 2010, followed by a second similar class action in March 2013. The applicants

contended that certain exception fees (honour, dishonour and non-payment fees on transaction accounts and late payment and over-limit fees on

credit cards) were unenforceable penalties and that various of the fees were also unenforceable under statutory provisions governing unconscionable

conduct, unfair contract terms and unjust transactions. A further action, limited to late payment fees only, commenced in August 2014.

The penalty and statutory claims in the March 2013 class action failed and the claims have been dismissed. The August 2014 action was

discontinued in October 2016.

The original claims in the 2010 class action have been dismissed. A new claim has been added to the 2010 class action, in relation to the Company’s

entitlement to charge certain periodical payment non-payment fees.

• Benchmark/rate actions

In July and August 2016, class action complaints were brought in the United States District Court against local and international banks, including the

Company – one action relating to the bank bill swap rate (BBSW), and one action relating to the Singapore Interbank Offered Rate (SIBOR) and the

Singapore Swap Offer Rate (SOR). The class actions are expressed to apply to persons and entities that engaged in US-based transactions in

financial instruments that were priced, benchmarked, and/or settled based on BBSW, SIBOR, or SOR. The claimants seek damages or

compensation in amounts not specified, and allege that the defendant banks, including the Company, violated US anti-trust laws, anti-racketeering

laws, the Commodity Exchange Act, and (in the BBSW case only) unjust enrichment principles. The Company is defending the proceedings. The

matters are at an early stage.

In February 2017, the South African Competition Commission commenced proceedings against local and international banks including the Company

alleging breaches of the cartel provisions of the South African Competition Act in respect of trading in the South African rand. The potential civil

penalty or other financial impact is uncertain. The matter is at an early stage.

• Regulatory reviews and customer exposures

In recent years there have been significant increases in the nature and scale of regulatory investigations and reviews, enforcement actions (whether

by court action or otherwise) and the quantum of fines issued by regulators, particularly against financial institutions both in Australia and globally.

The nature of these investigations and reviews can be wide ranging and, for example, currently include a range of matters including responsible

lending practices, product suitability, wealth advice, pricing and competition, conduct in financial markets and capital market transactions. During the

year, ANZ has received various notices and requests for information from its regulators as part of both industry-wide and ANZ-specific reviews. There

may be exposures to customers which are additional to any regulatory exposures. These could include class actions, individual claims or customer

remediation or compensation activities. The outcomes and total costs associated with such reviews and possible exposures remain uncertain.

• Security recovery actions

Various claims have been made or are anticipated, arising from security recovery actions taken to resolve impaired assets over recent years. ANZ

will defend these claims.


15. Subsequent events since balance date

On 17 October 2017, the Group announced it had agreed to sell OnePath pensions and investments (OnePath P&I) and aligned dealer groups (ADG)

business to IOOF Holdings Limited (IOOF) for $975 million. Completion is expected in March 2019 half subject to certain conditions including regulatory

approvals and the completion of the extraction of the OnePath P&I business from OnePath Life Insurance. The expected accounting loss on sale of

~$120 million is anticipated as a result of the sale, however the final gain/loss on sale will be determined at completion and will be impacted by

transaction and separation costs, final determination of goodwill to be disposed, other balances and final taxation impacts.

On 18 October 2017, the Group announced it had entered into an agreement with its joint venture partner Metropolitan Bank & Trust Company

(Metrobank) regarding the sale of its

40% stake in the Philippines based Metrobank Card Corporation (MCC). The Group has agreed to sell one half its

40% stake in MCC to Metrobank, for US$144 million (A$184 million) expected to settle in late 2017. The Group also entered into a put option to sell its

remaining 20% stake to Metrobank, exercisable in the September 2018 half on the same terms and for the same consideration. If exercised, this would

deliver a total sale price of US$288 million (A$368 million). The sale is subject to customary regulatory approvals.

On 23 October 2017, the Group announced it had reached a confidential in-principle agreement with the Australian Securities and Investments

Commission (ASIC) to settle court action in respect of interbank trading and the bank bill swap rate (BBSW). A final resolution had not been agreed at the

date of this report. Based on the in-principle agreement, the financial impact to ANZ has been reflected in the financial statements.

Other than the matters above, there have been no significant events from 30 September 2017 to the date of signing this report.


100

SUPPLEMENTARY INFORMATION



CONTENTS



Supplementary Information


Capital management

Average balance sheet and related interest

Funds management and insurance income analysis (Group)

Select geographical disclosures

Exchange rates

101

SUPPLEMENTARY INFORMATION


Capital management




As at


Movement

Qualifying Capital

Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Tier 1


Shareholders' equity and non-controlling interests 59,075 57,908 57,927


2% 2%

Prudential adjustments to shareholders' equity Table 1 (481) (509) (481)


-6% 0%

Gross Common Equity Tier 1 capital 58,594 57,399 57,446


2% 2%

Deductions Table 2 (17,258) (17,182) (18,179)


0% -5%

Common Equity Tier 1 capital 41,336 40,217 39,267


3% 5%

Additional Tier 1 capital Table 3 7,988 7,874 9,018


1% -11%

Tier 1 capital 49,324 48,091 48,285


3% 2%





Tier 2 capital Table 4 8,669 9,648 10,328


-10% -16%





Total qualifying capital

57,993 57,739 58,613

0% -1%

Capital adequacy ratios

Common Equity Tier 1 10.6% 10.1% 9.6%



Tier 1 12.6% 12.1% 11.8%



Tier 2 2.2% 2.4% 2.5%



Total 14.8% 14.5% 14.3%



Risk weighted assets Table 5 391,113 397,040 408,582 -1% -4%


102

SUPPLEMENTARY INFORMATION


Capital management, cont’d



As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Table 1: Prudential adjustments to shareholders' equity


Treasury shares attributable to ANZ Wealth Australia policyholders 326 324 395 1% -17%

Accumulated retained profits and reserves of insurance and funds management

entities

(711) (811) (875) -12% -19%

Deferred fee revenue including fees deferred as part of loan yields 131 175 238 -25% -45%

Available for sale reserve attributable to deconsolidated subsidiaries (83) (82) (110) 1% -25%

Other (144) (115) (129) 25% 12%

Total (481) (509) (481) -6% 0%


Table 2: Deductions from Common Equity Tier 1 capital


Unamortised goodwill & other intangibles (excluding ANZ Wealth Australia and

New Zealand)

(3,553) (3,532) (3,913) 1% -9%

Intangible component of investments in ANZ Wealth Australia and New Zealand (2,100) (2,099) (2,103) 0% 0%

Capitalised software (1,826) (1,887) (2,139) -3% -15%

Capitalised expenses including loan and lease origination fees (1,149) (1,129) (1,148) 2% 0%

Applicable deferred net tax assets (946) (902) (899) 5% 5%

Expected losses in excess of eligible provisions Table 8 (719) (696) (700) 3% 3%

Investment in other insurance and funds management subsidiaries (274) (274) (297) 0% -8%

Investment in ANZ Wealth Australia and New Zealand (1,750) (1,749) (1,752) 0% 0%

Investment in banking associates and minority interests (3,919) (3,826) (4,674) 2% -16%

Other deductions (1,022) (1,088) (554) -6% 84%

Total (17,258) (17,182) (18,179) 0% -5%


Table 3: Additional Tier 1 capital


Convertible Preference Shares

ANZ CPS2 - - 1,068 n/a -100%

ANZ CPS3 573 1,340 1,340 -57% -57%

ANZ Capital Notes 1 1,116 1,116 1,115 0% 0%

ANZ Capital Notes 2 1,604 1,603 1,602 0% 0%

ANZ Capital Notes 3 963 962 962 0% 0%

ANZ Capital Notes 4 1,608 1,607 1,604 0% 0%

ANZ Capital Notes 5 925 - - n/a n/a

ANZ Bank NZ Capital Notes 457 454 473 1% -3%

ANZ Capital Securities 1,206 1,218 1,329 -1% -9%

Regulatory adjustments and deductions (464) (426) (475) 9% -2%

Total 7,988 7,874 9,018 1% -11%


Table 4: Tier 2 capital


General reserve for impairment of financial assets 200 257 267 -22% -25%

Perpetual subordinated notes 1,150 1,156 1,190 -1% -3%

Term subordinated debt notes 8,108 10,841 11,281 -25% -28%

Regulatory adjustments and deductions (789) (518) (936) 52% -16%

Transitional adjustments - (2,088) (1,474) -100% -100%

Total 8,669 9,648 10,328 -10% -16%


103

SUPPLEMENTARY INFORMATION


Capital management, cont’d


As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Table 5: Risk weighted assets


On balance sheet 254,534 253,532 259,356 0% -2%

Commitments 53,546 56,279 58,167 -5% -8%

Contingents 11,704 12,648 13,295 -7% -12%

Derivatives 17,050 19,350 21,215 -12% -20%

Total credit risk Table 6 336,834 341,809 352,033 -1% -4%

Market risk - Traded 5,363 6,323 6,188 -15% -13%

Market risk - IRRBB 11,611 10,332 11,700 12% -1%

Operational risk 37,305 38,576 38,661 -3% -4%

Total risk weighted assets 391,113 397,040 408,582 -1% -4%




As at Movement


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Table 6: Credit risk weighted assets by Basel asset class



Subject to Advanced IRB approach




Corporate


121,915 127,544 130,799


-4% -7%

Sovereign


7,555 6,718 6,634


12% 14%

Bank


13,080 14,267 14,884


-8% -12%

Residential mortgage


96,267 86,218 84,275


12% 14%

Qualifying revolving retail (credit cards)


7,059 7,513 7,334


-6% -4%

Other retail


31,077 31,004 31,360


0% -1%

Credit risk weighted assets subject to Advanced IRB approach


276,953 273,264 275,286


1% 1%






Credit risk specialised lending exposures subject to slotting criteria


31,845 33,896 36,100


-6% -12%





Subject to Standardised approach





Corporate


13,365 16,264 20,459


-18% -35%

Residential mortgage


950 2,354 2,493


-60% -62%

Other retail (includes credit cards)


2,000 3,131 3,277


-36% -39%

Credit risk weighted assets subject to Standardised approach


16,315 21,749 26,229


-25% -38%






Credit Valuation Adjustment and Qualifying Central Counterparties


7,269 8,168 9,371


-11% -22%






Credit risk weighted assets relating to securitisation exposures


1,083 1,171 1,203


-8% -10%

Other assets


3,369 3,561 3,844


-5% -12%

Total credit risk weighted assets


336,834 341,809 352,033


-1% -4%


104

SUPPLEMENTARY INFORMATION


Capital management, cont’d



Collective Provision and Individual

Provision


Basel Expected Loss

1


Table 7: Total provision for credit impairment and expected loss by

division

Sep 17

$M

Mar 17

$M

Sep 16

$M


Sep 17

$M

Mar 17

$M

Sep 16

$M

Australia 1,905 1,877 1,794


2,835 2,735 2,654

Institutional 1,286 1,494 1,683


866 1,337 1,404

New Zealand 454 470 491


754 766 802

Asia Retail & Pacific 150 199 211


8 5 7

TSO and Group Centre 3 14 4


- - 1

Total provision for credit impairment and expected loss 3,798 4,054 4,183


4,463 4,843 4,868

1.

Only applicable to Advanced Internal Ratings based portfolios.



As at


Movement

Table 8: APRA Expected loss in excess of eligible provisions

Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16


APRA Basel 3 expected loss: non-defaulted 2,829 2,866 2,959 -1% -4%

Less: Qualifying collective provision

Collective provision (2,662) (2,785) (2,876) -4% -7%

Non-qualifying collective provision 352 349 350 1% 1%

Standardised collective provision 200 257 267 -22% -25%

Non-defaulted excess included in deduction 719 687 700 5% 3%


APRA Basel 3 expected loss: defaulted 1,634 1,977 1,909 -17% -14%

Less: Qualifying individual provision

Individual provision (1,136) (1,269) (1,307) -10% -13%

Additional individual provision for partial write offs (300) (540) (509) -44% -41%

Standardised individual provision 117 149 195 -21% -40%

Collective provision on advanced defaulted (320) (308) (304) 4% 5%

(5) 9 (16) large -69%

Shortfall in expected loss not included in deduction 5 - 16 n/a -69%

Defaulted excess included in deduction - 9 - -100% n/a


Gross deduction 719 696 700 3% 3%


105

SUPPLEMENTARY INFORMATION


Average balance sheet and related interest

1, 2, 3




Full Year Sep 17 Full Year Sep 16

Avg bal Int Rate Avg bal Int Rate

$M $M % $M $M %

Loans and advances

Home loans 307,312 14,193 4.6% 291,551 14,379 4.9%

Consumer finance 23,319 2,357 10.1% 24,659 2,457 10.0%

Business lending 227,732 9,388 4.1% 235,911 10,006 4.2%

Individual provisions for credit impairment (1,291) - n/a (1,113) - n/a

Total 557,072 25,938 4.7% 551,008 26,842 4.9%

Non-lending interest earning assets

Cash and other liquid assets 84,161 654 0.8% 78,916 623 0.8%

Trading and available for sale assets 105,398 2,322 2.2% 99,676 2,316 2.3%

Other assets 1,369 206 n/a 1,235 170 n/a

Total 190,928 3,182 1.7% 179,827 3,109 1.7%

Total interest earning assets

4

748,000 29,120 3.9% 730,835 29,951 4.1%

Non-interest earning assets 171,084 177,074

Total average assets 919,084 907,909

Deposits and other borrowings

Certificates of deposit 58,553 1,267 2.2% 62,717 1,505 2.4%

Term deposits 199,651 4,041 2.0% 198,440 3,837 1.9%

On demand and short term deposits 219,979 3,607 1.6% 205,673 4,163 2.0%

Deposits from banks and securities sold under agreement to repurchase 63,464 821 1.3% 52,034 647 1.2%

Commercial paper and other borrowings 10,875 265 2.4% 24,492 635 2.6%

Total 552,522 10,001 1.8% 543,356 10,787 2.0%

Non-deposit interest bearing liabilities

Collateral received and settlement balances owed by ANZ 10,910 67 0.6% 11,337 71 0.6%

Debt issuances & subordinated debt 113,297 3,885 3.4% 103,596 3,773 3.6%

Other liabilities 2,779 295 n/a 5,195 225 n/a

Total 126,986 4,247 3.3% 120,128 4,069 3.4%

Total interest bearing liabilities

4

679,508 14,248 2.1% 663,484 14,856 2.2%

Non-interest bearing liabilities 181,312 187,284

Total average liabilities 860,820 850,768

Total average shareholders' equity 58,264 57,141

1.

Averages used are predominantly daily averages.

2.

In the March 2017 half, the Group changed its calculation of net interest margin to net Australian home loan deposit offset balances against total average interest earning assets (Sep 16

half: $23,653 million; Mar 16 half: $22,996 million). Refer to page 22 for further details.

3.

Balance sheet amounts and metrics as at 30 September 2017 include assets and liabilities held for sale.

4.

Intra-group interest earning assets and interest income and Intra-group interest earning liabilities and interest expense have been eliminated.

106

SUPPLEMENTARY INFORMATION


Average balance sheet and related interest

1, 2, 3

(cont’d)




Full Year Sep 17 Full Year Sep 16



Avg bal Int Rate Avg bal Int Rate



$M $M % $M $M %

Loans and advances

Australia


379,137 18,324 4.8% 366,603 18,786 5.1%

Asia Pacific, Europe & America


62,278 2,141 3.4% 74,244 2,437 3.3%

New Zealand


115,657 5,474 4.7% 110,161 5,619 5.1%

Total


557,072 25,939 4.7% 551,008 26,842 4.9%


Trading and available for sale assets



Australia


59,650 1,332 2.2% 57,448 1,371 2.4%

Asia Pacific, Europe & America


31,330 560 1.8% 28,041 462 1.6%

New Zealand


14,418 429 3.0% 14,187 483 3.4%

Total


105,398 2,321 2.2% 99,676 2,316 2.3%


Total interest earning assets

4




Australia


470,056 20,074 4.3% 449,446 20,569 4.6%

Asia Pacific, Europe & America


144,049 3,013 2.1% 152,508 3,085 2.0%

New Zealand


133,895 6,033 4.5% 128,881 6,297 4.9%

Total


748,000 29,120 3.9% 730,835 29,951 4.1%


Total average assets



Australia


596,514 576,893

Asia Pacific, Europe & America


169,630 179,431

New Zealand


152,940 151,585

Total average assets


919,084 907,909


Interest bearing deposits and

other borrowings



Australia


322,837 6,595 2.0% 309,714 7,350 2.4%

Asia Pacific, Europe & America


141,543 1,330 0.9% 148,751 1,077 0.7%

New Zealand


88,142 2,076 2.4% 84,891 2,360 2.8%

Total


552,522 10,001 1.8% 543,356 10,787 2.0%


Total interest bearing liabilities

4




Australia


403,650 9,425 2.3% 387,780 10,224 2.6%

Asia Pacific, Europe & America


165,464 1,901 1.1% 170,146 1,439 0.8%

New Zealand


110,394 2,922 2.6% 105,558 3,193 3.0%

Total


679,508 14,248 2.1% 663,484 14,856 2.2%


Total average liabilities



Australia


537,791 525,213

Asia Pacific, Europe & America


188,154 193,029

New Zealand


134,875 132,526

Total average liabilities


860,820 850,768




Total average shareholders' equity



Ordinary share capital, reserves, retained earnings and non-controlling

interests

58,264 57,141

Total average shareholders' equity


58,264 57,141




Total average liabilities and shareholder's equity


919,084 907,909

1.

Averages used are predominantly daily averages.

2.

In the March 2017 half, the Group changed its calculation of net interest margin to net Australian home loan deposit offset balances against total average interest earning assets (Sep 16

half: $23,653 million; Mar 16 half: $22,996 million). Refer to page 22 for further details.

3.

Balance sheet amounts and metrics as at 30 September 2017 include assets and liabilities held for sale.

4.

Intra-group interest earning assets and interest income and Intra-group interest earning liabilities and interest expense have been eliminated.

107

SUPPLEMENTARY INFORMATION


Average balance sheet and related interest

1, 2

(cont’d)

Half Year Sep 17 Half Year Mar 17

Avg bal Int Rate Avg bal Int Rate

$M $M % $M $M %

Loans and advances

Home Loans 311,138 7,232 4.6% 303,459 6,961 4.6%

Consumer Finance 22,556 1,143 10.1% 24,089 1,214 10.1%

Business Lending 225,924 4,724 4.2% 229,553 4,664 4.1%

Individual provision for credit impairment (1,262) - n/a (1,320) - n/a

Total 558,356 13,099 4.7% 555,781 12,839 4.6%

Non-lending interest earning assets

Cash and other liquid assets 86,130 325 0.8% 82,182 329 0.8%

Trading and available-for-sale assets 106,245 1,172 2.2% 104,548 1,150 2.2%

Other assets 1,342 98 n/a 1,395 108 n/a

Total 193,717 1,595 1.6% 188,125 1,587 1.7%

Total interest earning assets

3

752,073 14,694 3.9% 743,906 14,426 3.9%

Non-interest earning assets


168,196 173,988

Total average assets 920,269 917,894

Deposits and other borrowings

Certificates of deposit 57,610 603 2.1% 59,500 664 2.2%

Term deposits 194,258 2,090 2.1% 205,073 1,951 1.9%

On demand and short term deposits 230,143 1,830 1.6% 209,759 1,777 1.7%

Deposits from banks and securities sold under agreements to repurchase 62,668 442 1.4% 64,267 379 1.2%

Commercial paper and other borrowings 9,721 116 2.4% 12,035 149 2.5%

Total 554,400 5,081 1.8% 550,634 4,920 1.8%

Non-deposit interest bearing liabilities

Collateral received and settlement balances owed by ANZ 10,839 36 0.7% 10,982 31 0.6%

Debt issuances & subordinated debt 114,902 1,945 3.4% 111,683 1,940 3.5%

Other liabilities 2,657 176 n/a 2,902 119 n/a

Total 128,398 2,157 3.3% 125,567 2,090 3.3%

Total interest bearing liabilities

3

682,798 7,238 2.1% 676,201 7,010 2.1%

Non-interest bearing liabilities 178,745 183,894

Total average liabilities 861,543 860,095

Total average shareholders' equity 58,726 57,799

1.

Averages used are predominantly daily averages.

2.

Balance sheet amounts and metrics as at 30 September 2017 and 31 March 2017 include assets and liabilities held for sale.

3.

Intra-group interest earning assets and interest income and Intra-group interest earning liabilities and interest expense have been eliminated.

108

SUPPLEMENTARY INFORMATION


Average balance sheet and related interest

1, 2

(cont’d)


Half Year Sep 17


Half Year Mar 17

Avg bal Int Rate


Avg bal Int Rate

$M $M %


$M $M %

Loans and advances

Australia 382,613 9,299 4.8%


375,642 9,024 4.8%

Asia Pacific, Europe & America 59,871 1,048 3.5%


64,699 1,093 3.4%

New Zealand 115,872 2,752 4.7%


115,440 2,722 4.7%

Total 558,356 13,099 4.7%


555,781 12,839 4.6%


Trading and available-for-sale assets



Australia 58,974 671 2.3%


60,330 662 2.2%

Asia Pacific, Europe & America 33,162 296 1.8%


29,489 264 1.8%

New Zealand 14,109 205 2.9%


14,729 224 3.0%

Total 106,245 1,172 2.2%


104,548 1,150 2.2%


Total interest earning assets

3




Australia 473,945 10,162 4.3%


466,147 9,912 4.3%

Asia Pacific, Europe & America 144,345 1,522 2.1%


143,750 1,491 2.1%

New Zealand 133,783 3,010 4.5%


134,009 3,023 4.5%

Total 752,073 14,694 3.9%


743,906 14,426 3.9%


Total average assets



Australia 599,342


593,672

Asia Pacific, Europe & America 168,967


170,297

New Zealand 151,960


153,925

Total average assets 920,269


917,894


Interest bearing deposits and

other borrowings




Australia 327,013 3,296 2.0%


318,638 3,299 2.1%

Asia Pacific, Europe & America 139,591 740 1.1%


143,505 590 0.8%

New Zealand 87,796 1,045 2.4%


88,491 1,031 2.3%

Total 554,400 5,081 1.8%


550,634 4,920 1.8%


Total interest bearing liabilities

3




Australia 408,615 4,744 2.3%


398,657 4,681 2.4%

Asia Pacific, Europe & America 163,644 1,030 1.3%


167,295 871 1.0%

New Zealand 110,539 1,464 2.6%


110,249 1,458 2.7%

Total 682,798 7,238 2.1%


676,201 7,010 2.1%


Total average liabilities



Australia 541,175


534,389

Asia Pacific, Europe & America 186,034


190,287

New Zealand 134,334


135,419

Total average liabilities 861,543


860,095




Total average shareholders' equity



Ordinary share capital, reserves, retained earnings and non-controlling interests 58,726 57,799

Total average shareholders' equity 58,726


57,799




Total average liabilities and shareholder's equity 920,269


917,894


109

SUPPLEMENTARY INFORMATION


Average balance sheet and related interest

1

(cont’d)




Half Year


Full Year



Sep 17

%

Mar 17

%


Sep 17

%

Sep 16

%

Gross earnings rate

2


Australia 4.46 4.49 4.48 4.76

Asia Pacific, Europe & America 2.08 1.99 2.03 1.89

New Zealand 4.49 4.52 4.51 4.89

Group 3.90 3.89 3.89 4.10


Net interest spread and net interest margin may be analysed as follows:



Half Year


Full Year


Sep 17

%

Mar 17

%


Sep 17

%

Sep 16

%

Australia

2


Net interest spread 2.08 2.07 2.07 2.12

Interest attributable to net non-interest bearing items 0.23 0.24 0.24 0.28

Net interest margin - Australia 2.31 2.31 2.31 2.40


Asia Pacific, Europe & America

2


Net interest spread 0.82 0.95 0.89 1.04

Interest attributable to net non-interest bearing items 0.05 0.04 0.05 0.03

Net interest margin - Asia Pacific, Europe & America 0.87 0.99 0.94 1.07


New Zealand

2


Net interest spread 1.81 1.84 1.82 1.83

Interest attributable to net non-interest bearing items 0.34 0.33 0.33 0.36

Net interest margin - New Zealand 2.15 2.17 2.15 2.19


Group

Net interest spread 1.79 1.81 1.80 1.86

Interest attributable to net non-interest bearing items 0.19 0.19 0.19 0.21

Net interest margin 1.98 2.00 1.99 2.07

Net interest margin (excluding Markets) 2.61 2.58 2.59 2.64

1.

In the March 2017 half, the Group changed its calculation of net interest margin to net Australian home loan deposit offset balances against total average interest earning assets (Sep 16

half: $23,653 million; Mar 16 half: $22,996 million). Refer to page 22 for further details.

2.

Geographic gross earnings rate, net interest spread and net interest margin are calculated gross of intra group items (Intra-group interest earning assets and associated interest income and

intra-group interest bearing liabilities and associated interest expense).

110

SUPPLEMENTARY INFORMATION


Funds management and insurance income analysis (Group)

The tables below supplement the Wealth Australia disclosures provided on pages 69 to 71 to present the Group’s overall funds management and

insurance businesses by incorporating the relevant Australia division, New Zealand division and Asia Retail & Pacific division funds management and

insurance businesses.



Half Year


Full Year


Reference

Page

Sep 17

$M

Mar 17

$M

Sep 17

v. Mar 17

Sep 17

$M

Sep 16

$M

Sep 17

v. Sep 16

Net funds management and insurance income - statutory basis 82 804 696 16% 1,500 1,764 -15%

Adjustments between cash and statutory profit (pre-tax)



Treasury shares adjustment 78 (21) 82 large 61 46 33%

Policyholders tax gross up 78 (116) (161) -28% (277) (217) 28%

Revaluation of policy liabilities 78 (3) 51 large 48 (75) large

Net funds management and insurance income - cash basis 78 664 668 -1% 1,332 1,518 -12%


Wealth Australia - Funds management and insurance income 500 493 1% 993 1,156 -14%

Australia - Funds management and insurance income


10 13 -23% 23 47 -51%

New Zealand - Funds management and insurance income


170 173 -2% 343 330 4%

Asia Retail & Pacific - Funds management and insurance income


35 47 -26% 82 119 -31%

Inter-divisional eliminations


(51) (58) -12% (109) (134) -19%

Net funds management and insurance income - cash basis 25 664 668 -1% 1,332 1,518 -12%



Half Year Full Year

Insurance operating margin

Sep 17

$M

Mar 17

$M Movt

Sep 17

$M

Sep 16

$M Movt

Life Insurance Planned profit margin

Group & Individual 72 64 13% 136 151 -10%

Experience profit/(loss)

1

(22) (26) -15% (48) (8) large

General Insurance operating profit margin 54 64 -16% 118 110 7%

Wealth Australia 104 102 2% 206 253 -19%

Life Insurance Planned profit margin

Individual 23 36 -36% 59 40 48%

Experience profit/(loss)

1

(1) 3 large 2 13 -85%

New Zealand 22 39 -44% 61 53 15%

Total 126 141 -11% 267 306 -13%

1.

Experience profit/(loss) variations are gains or losses arising from actual experience differing from plan, predominantly driven by lapses, claims and expenses.


As at


Movement

Insurance annual in-force premiums


Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Group 431 427 445 1% -3%

Individual 1,362 1,348 1,339 1% 2%

General Insurance 231 226 226 2% 2%

Total 2,024 2,001 2,010 1% 1%


Insurance in-force book movement


Sep 16

$M

New

business

$M

1



Lapses

$M

Sep 17

$M

Group 445 38 (52) 431

Individual

1,339 156 (133) 1,362

General Insurance

226 165 (160) 231

Total

2,010 359 (345) 2,024

1.

New business includes the impact of foreign currency gains/(losses) on translation.

111

SUPPLEMENTARY INFORMATION


Funds management and insurance income analysis (Group) (cont’d)


As at


Movement

Funds under management

Sep 17

$M

Mar 17

$M

Sep 16

$M

Sep 17

v. Mar 17

Sep 17

v. Sep 16

Funds under management - average 77,746 75,714 74,347 3% 5%

Funds under management - end of period 77,985 76,509 75,918 2% 3%

Composed of:


Australian equities 15,755 17,104 16,963 -8% -7%

International equities 21,812 20,207 18,422 8% 18%

Cash and fixed interest 34,961 34,203 35,800 2% -2%

Property and infrastructure 5,457 4,995 4,733 9% 15%

Total 77,985 76,509 75,918 2% 3%


Sep 16 Inflows Outflows Other

1

Sep 17

Funds Management cash flows by product $M $M $M $M $M

Wealth Australia Division

Open Solutions


OneAnswer Frontier 9,958 1,575 (1,346) 745 10,932

ANZ Smart Choice 11,190 2,363 (1,410) 3,729 15,872

Wrap (Voyage and Grow) 2,160 645 (378) 654 3,081

Closed Solutions


Retail 19,028 739 (2,994) (170) 16,603

Employer 5,915 143 (587) (2,899) 2,572

Australia Division

Private Bank 2,411 530 (378) 147 2,710

New Zealand Division

KiwiSaver 8,864 792 (383) 892 10,165

Retail 2,741 3,262 (2,925) 18 3,096

Private Bank 6,682 1,040 (1,038) (65) 6,619

Bonus Bonds 3,397 935 (1,071) (128) 3,133

Other New Zealand 3,572 334 (632) (72) 3,202

Total 75,918 12,358 (13,142) 2,851 77,985

1.

Other includes investment income net of taxes, fees and charges, distributions and the impact of foreign currency translations. In Wealth Australia it also includes the transition of funds

under management from Employer Super to ANZ Smart Choice of approximately $2.9 billion, as a result of regulatory changes in the industry.


Embedded value and value of new business (insurance and investments only)


Wealth

Australia

$M

1


New

Zealand

$M

Total

$M

Embedded value as at September 2016

2

4,536 616 5,152

Value of new business

3

138 14 152

Expected return

4

304 50 354

Experience deviations and assumption changes

5

(85) 47 (38)

Embedded value before economic assumption changes and net transfer 4,893 727 5,620

Economic assumptions change

6

(110) (56) (166)

Net transfer

7

(291) (48) (339)

Embedded value as at September 2017 4,492 623 5,115

1.

The product lines used are on the same basis as prior periods. This is different to the product lines that are subject to the strategic review in Wealth Australia.

2.

Embedded value represents the present value of future profits and releases of capital arising from the business in-force at the valuation date, and adjusted net assets. It is determined using

best estimate assumptions with franking credits included at 70% of face value. Projected cash flows have been discounted using capital asset pricing model risk discount rates of 7.75%-

9.50%. ANZ Lenders Mortgage Insurance, ANZ Financial Planning and ANZ Share Investing businesses are not included in the valuation. Value of new business represents the present

value of future profits less the cost of capital arising from new business written over the period.

3.

Value of new business represents the present value of future profits less the cost of capital arising from new business written over the period.

4.

Expected return represents the expected increase in value over the period.

5.

Experience deviations and assumption changes arise from deviations and changes to best estimate assumptions underlying the prior period embedded value. Negative experience in

Wealth Australia was primarily driven by adverse claims experience during the year, strengthening of claims assumptions in Retail Insurance partially offset by implementation of various

product initiatives.

6.

Interest rate movements have led to a negative value impact.

7.

Net transfer represents the net capital movements over the period including capital injections, transfer of cash dividends paid and value of franking credits. For Wealth Australia there was

$225 million of cash dividends paid, $12 million of dividends in AT1 preference shares paid and the value of $54 million of franking credits which is expected to be transferred to the parent

entity. For New Zealand there were NZD $50m of cash dividends paid.

112

SUPPLEMENTARY INFORMATION


Select geographical disclosures


The following divisions operate across the geographic locations illustrated below:

• Institutional division – Asia, Europe & America, Pacific and New Zealand

• Asia Retail & Pacific division – Asia and Pacific

• New Zealand division – New Zealand


Asia Pacific, Europe & America geography




Asia

$M

Europe &

America

$M

Pacific

$M

APEA Total

$M

September 2017 Full Year

Statutory profit 245 210 168 623

Cash profit 244 169 168 581

Net loans and advances 42,047 8,825 3,208 54,080

Customer deposits 49,616 50,054 5,477 105,147

Risk weighted assets 45,353 18,796 7,578 71,727


September 2016 Full Year


Statutory profit 290 183 161 634

Cash profit 291 206 161 658

Net loans and advances 54,303 8,441 3,636 66,380

Customer deposits 60,635 48,138 5,491 114,264

Risk weighted assets 59,132 21,698 7,725 88,555


September 2017 Half Year


Statutory profit 253 59 73 385

Cash profit 254 62 73 389

Net loans and advances 42,047 8,825 3,208 54,080

Customer deposits 49,616 50,054 5,477 105,147

Risk weighted assets 45,353 18,796 7,578 71,727


March 2017 Half Year



Statutory profit (8) 151 95 238

Cash profit (10) 107 95 192

Net loans and advances 49,568 7,695 3,412 60,675

Customer deposits 60,656 52,521 5,374 118,551

Risk weighted assets 55,062 19,852 7,555 82,469



113

SUPPLEMENTARY INFORMATION


New Zealand geography (in NZD)



Half Year Full Year


Sep 17

NZD M

Mar 17

NZD M Movt

Sep 17

NZD M

Sep 16

NZD M Movt

Net interest income 1,544 1,534 1%


3,078 3,029 2%

Other operating income 485 514 -6%


999 795 26%

Operating income 2,029 2,048 -1%


4,077 3,824 7%

Operating expenses (728) (718) 1%


(1,446) (1,580) -8%

Profit before credit impairment and income tax 1,301 1,330 -2%


2,631 2,244 17%

Credit impairment (charge)/release (19) (40) -53%


(59) (149) -60%

Profit before income tax 1,282 1,290 -1%


2,572 2,095 23%

Income tax expense and non-controlling interests (355) (362) -2%


(717) (566) 27%

Cash profit 927 928 0%


1,855 1,529 21%

Adjustments between statutory profit and cash profit (16) (59) -73%


(75) 13 large

Statutory profit 911 869 5%


1,780 1,542 15%




Individual credit impairment charge/(release) - cash 36 69 -48%


105 138 -24%

Collective credit impairment charge/(release) - cash (17) (29) -41%


(46) 11 large

Net loans and advances 124,880 122,954 2%


124,880 120,651 4%

Customer deposits 96,829 96,259 1%


96,829 91,360 6%

Risk weighted assets 72,162 74,511 -3%


72,162 76,005 -5%

Total full time equivalent staff (FTE) 7,755 7,761 0%


7,755 7,869 -1%



Exchange rates

Major exchange rates used in the translation of foreign subsidiaries, branches, investments in associates and issued debt are as follows:


Balance sheet Profit & Loss Average

As at Half Year Full Year


Sep 17 Mar 17 Sep 16


Sep 17 Mar 17 Sep 17 Sep 16

Chinese Renminbi 5.2297 5.2716 5.0809 5.1781 5.1672 5.1868 4.8064

Euro 0.6655 0.7160 0.6789 0.6729 0.7025 0.6896 0.6626

Pound Sterling 0.5848 0.6122 0.5874 0.5916 0.6071 0.6010 0.5159

Indian Rupee 51.289 49.557 50.764 49.236 50.639 50.074 49.179

Indonesian Rupiah 10,565 10,184 9,900 10,191 10,018 10,132 9,887

Japanese Yen

88.404 85.565 76.844 84.942 83.904 84.655 82.039

Malaysian Ringgit 3.3155 3.3834 3.1576 3.2884 3.3021 3.3043 3.0430

New Taiwan Dollar 23.795 23.216 23.895 23.148 23.681 23.479 23.904

New Zealand Dollar 1.0867 1.0939 1.0487 1.0671 1.0593 1.0661 1.0737

Papua New Guinean Kina 2.5102 2.4304 2.4143 2.4348 2.3906 2.4193 2.2606

United States Dollar 0.7845 0.7644 0.7617 0.7650 0.7533 0.7612 0.7361


114

DEFINITIONS



AASB – Australian Accounting Standards Board. The term “AASB” is commonly used when identifying Australian Accounting Standards issued by the

AASB.


ADI – Authorised Deposit-taking Institution.


APRA – Australian Prudential Regulation Authority.


APS – ADI Prudential Standard.


BCBS – Basel Committee on Banking Supervision.


Cash and cash equivalents comprise coins, notes, money at call, balances held with central banks, liquid settlement balances (readily convertible to

known amounts of cash which are subject to insignificant risk of changes in value) and securities purchased under agreements to resell (“reverse repos”)

in less than three months.


Cash profit is an additional measure of profit which is prepared on a basis other than in accordance with accounting standards. Cash profit represents

ANZ’s preferred measure of the result of the ongoing business activities of the Group, enabling readers to assess Group and Divisional performance

against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory profit as noted below.

These items are calculated consistently period on period so as not to discriminate between positive and negative adjustments.

Gains and losses are adjusted where they are significant, or have the potential to be significant in any one period, and fall into one of three categories:

1. gains or losses included in earnings arising from changes in tax, legal or accounting legislation or other non-core items not associated with the

ongoing operations of the Group;

2. treasury shares, revaluation of policy liabilities, economic hedging impacts and similar accounting items that represent timing differences that

will reverse through earnings in the future; and

3. accounting reclassifications between individual line items that do not impact reported results, such as policyholders tax gross up.

Cash profit is not a measure of cash flow or profit determined on a cash accounting basis.


Collective provision is the provision for credit losses that are inherent in the portfolio but not able to be individually identified. A collective provision is

only recognised when a loss event has occurred. Losses expected as a result of future events, no matter how likely, are not recognised.


Covered bonds are bonds issued by an ADI to external investors secured against a pool of the ADI’s assets (the cover pool) assigned to a bankruptcy

remote special purpose entity. The primary assets forming the cover pool are mortgage loans. The mortgages remain on the issuer’s balance sheet. The

covered bond holders have dual recourse to the issuer and the cover pool assets. The mortgages included in the cover pool cannot be otherwise pledged

or disposed of but may be repurchased and substituted in order to maintain the credit quality of the pool. The Group issues covered bonds as part of its

funding activities.


Credit risk is the risk of financial loss resulting from the failure of ANZ’s customers and counterparties to honour or perform fully the terms of a loan or

contract.


Credit risk weighted assets represent assets which are weighted for credit risk according to a set formula as prescribed in APS 112/113.


Customer deposits represent term deposits, other deposits bearing interest, deposits not bearing interest and borrowing corporations’ debt excluding

securitisation deposits.


Derivative credit valuation adjustment (CVA) – Over the life of a derivative instrument, ANZ uses a CVA model to adjust fair value to take into account

the impact of counterparty credit quality. The methodology calculates the present value of expected losses over the life of the financial instrument as a

function of probability of default, loss given default, expected credit risk exposure and an asset correlation factor. Impaired derivatives are also subject to

a CVA.


Dividend payout ratio is the total ordinary dividend payment divided by profit attributable to shareholders of the Company, adjusted for the amount of

preference share dividends paid.


Gross loans and advances (GLA) is made up of loans and advances, acceptances and capitalised brokerage/mortgage origination fees less unearned

income.


IFRS – International Financial Reporting Standards.


Impaired assets are those financial assets where doubt exists as to whether the full contractual amount will be received in a timely manner, or where

concessional terms have been provided because of the financial difficulties of the customer. Financial assets are impaired if there is objective evidence of

impairment as a result of a loss event that occurred prior to the reporting date, and that loss event has had an impact, which can be reliably estimated, on

the expected future cash flows of the individual asset or portfolio of assets.


Impaired loans comprise drawn facilities where the customer’s status is defined as impaired.


Individual provision is the amount of expected credit losses on financial instruments assessed for impairment on an individual basis (as opposed to on

a collective basis). It takes into account expected cash flows over the lives of those financial instruments.


Interest rate risk in the banking book (IRRBB) relates to the potential adverse impact of changes in market interest rates on ANZ’s future net interest

income. The risk generally arises from:


1. Repricing and yield curve risk - the risk to earnings or market value as a result of changes in the overall level of interest rates and/or the

relativity of these rates across the yield curve;

2. Basis risk - the risk to earnings or market value arising from volatility in the interest margin applicable to banking book items; and

3. Optionality risk - the risk to earnings or market value arising from the existence of stand-alone or embedded options in banking book items.


Internationally comparable ratios are ANZ’s interpretation of the regulations documented in the Basel Committee publications; “Basel 3: A global

regulatory framework for more resilient banks and banking systems” (June 2011) and “International Convergence of Capital Measurement and Capital

Standards” (June 2006). They also include differences identified in APRA’s information paper entitled International Capital Comparison Study (13 July

2015).


Net interest margin is net interest income as a percentage of average interest earning assets.


Net loans and advances represent gross loans and advances less provisions for credit impairment.


115

DEFINITIONS


Net tangible assets equal share capital and reserves attributable to shareholders of the Company less preference share capital and unamortised

intangible assets (including goodwill and software).


Operating expenses include personnel expenses, premises expenses, technology expenses, restructuring expenses, and other operating expenses

(excluding credit impairment charges).


Operating income includes net interest income, net fee and commission income, net funds management and insurance income, share of associates’

profit and other income.


Restructured items comprise facilities in which the original contractual terms have been modified for reasons related to the financial difficulties of the

customer. Restructuring may consist of reduction of interest, principal or other payments legally due, or an extension in maturity materially beyond those

typically offered to new facilities with similar risk.


Return on average assets is the profit attributable to shareholders of the Company, adjusted for the amount of preference share dividends paid, divided

by average total assets.


Return on average ordinary shareholders’ equity is the profit attributable to shareholders of the Company, adjusted for the amount of preference

share dividends paid, divided by average ordinary shareholders’ equity.


Regulatory deposits are mandatory reserve deposits lodged with local central banks in accordance with statutory requirements.


Risk weighted assets (RWA) – Assets (both on and off-balance sheet) are risk weighted according to each asset’s inherent potential for default and

what the likely losses would be in the case of default. In the case of non asset backed risks (i.e. market and operational risk), RWA is determined by

multiplying the capital requirements for those risks by 12.5.


Settlement balances owed to/by ANZ represent financial assets and/or liabilities which are in the course of being settled. These may include trade

dated assets and liabilities, nostro/vostro accounts and securities settlement accounts.



116

DEFINITIONS


Description of divisions

During the March 2017 half, the Group made changes to the Group’s operating model for technology, operations and shared services to accelerate

delivery of its technology and digital roadmap, bring operations closer to its customers and continue operational efficiency gains. As a result of these

organisational changes, divisional operations from Technology, Services & Operations (“TSO”) and Group Centre have been realigned to divisions. The

residual TSO and Group Centre now contains Group Technology, Group Hubs, Enterprise Services and Group Property and the Group Centre. The

Group operates on a divisional structure with six divisions: Australia, New Zealand, Institutional, Asia Retail & Pacific, Wealth Australia and Technology,

Services & Operations and Group Centre.

Other than those described above, there have been no other significant structural changes in 2017. However, certain prior period comparatives have

been restated to align with current period presentation. The divisions reported below are consistent with internal reporting provided to the chief operating

decision maker, being the Chief Executive Officer.

Australia

The Australia division comprises the Retail and Corporate & Commercial Banking (C&CB) business units.

• Retail provides products and services to consumer and private banking customers in Australia via the branch network, mortgage specialists, the

contact centre and a variety of self-service channels (internet banking, phone banking, ATMs, website and digital banking) and third party brokers.

• C&CB provides a full range of banking services including traditional relationship banking and sophisticated financial solutions, including asset

financing through dedicated managers focusing on privately owned small, medium and large enterprises as well as the agricultural business

segment.

Institutional

The Institutional division services global institutional and business customers across three product sets: Transaction Banking, Loans & Specialised

Finance and Markets.

• Transaction Banking provides working capital and liquidity solutions including documentary trade, supply chain financing as well as cash

management solutions, deposits, payments and clearing.

• Loans & Specialised Finance provides loan products, loan syndication, specialised loan structuring and execution, project and export finance, debt

structuring and acquisition finance, structured trade and asset finance, and corporate advisory.

• Markets provide risk management services on foreign exchange, interest rates, credit, commodities, debt capital markets and wealth solutions in

addition to managing the Group's interest rate exposure and liquidity position.

New Zealand

The New Zealand division comprises the Retail and Commercial business units.

• Retail provides a full range of banking and wealth management services to consumer, private banking and small business banking customers. We

deliver our services via our internet and app-based digital solutions and network of branches, mortgage specialists, relationship managers and

contact centres.

• Commercial provides a full range of banking services including traditional relationship banking and sophisticated financial solutions (including asset

financing) through dedicated managers focusing on privately owned medium to large enterprises and the agricultural business segment.

Wealth Australia

The Wealth Australia division comprises the Insurance and Funds Management business units, which provide insurance, investment and superannuation

solutions intended to make it easier for customers to connect with, protect and grow their wealth.

• Insurance includes life insurance, general insurance and ANZ Lenders Mortgage Insurance.

• Funds Management includes the Pensions and Investments business and ANZ Share Investing.

Asia Retail & Pacific

The Asia Retail & Pacific division comprises the Asia Retail and Pacific business units, connecting customers to specialists for their banking needs.

• Asia Retail provides general banking and wealth management services to affluent and emerging affluent retail customers via relationship managers,

branches, contact centres and a variety of self-service digital channels (internet and mobile banking, phone and ATMs). Core products offered

include deposits, credit cards, loans, investments and insurance. Refer to Note 10 for details on the sale of Asia Retail and Wealth businesses.

• Pacific provides products and services to retail customers, small to medium-sized enterprises, institutional customers and Governments located in

the Pacific Islands. Products and services include retail products provided to consumers, traditional relationship banking and sophisticated financial

solutions provided to business customers through dedicated managers.

Technology, Services & Operations and Group Centre

TSO and Group Centre provide support to the operating divisions, including technology, group operations, shared services, property, risk management,

financial management, strategy, marketing, human resources and corporate affairs. The Group Centre includes Group Treasury, Shareholder Functions

and minority investments in Asia.




117

ASX APPENDIX 4E – CROSS REFERENCE INDEX



Page

Details of the reporting period and the previous corresponding period (4E Item 1) ................................................................................................................ 2

Results for Announcement to the Market (4E Item 2) ............................................................................................................................................................ 2

Statement of Comprehensive Income (4E Item 3) ......................................................................................................................................................... 82, 83

Statement of Financial Position (4E Item 4) ......................................................................................................................................................................... 84

Statement of Cash Flows (4E Item 5) .................................................................................................................................................................................. 85

Statement of Changes in Equity (4E Item 6) ........................................................................................................................................................................ 86

Dividends and dividend dates (4E Item 7) .............................................................................................................................................................................. 2

Dividend Reinvestment Plan (4E Item 8) ............................................................................................................................................................................... 2

Net Tangible Assets per security (4E Item 9) ....................................................................................................................................................................... 12

Details of entities over which control has been gained or lost (4E Item 10) ......................................................................................................................... 99

Details of associates and joint venture entities (4E Item 11) ................................................................................................................................................ 99

Other significant information (4E Item 12) .......................................................................................................................................................................... 100

Accounting standards used by foreign entities (4E Item 13) .............................................................................................................................. Not applicable

Commentary on results (4E Item 14) ................................................................................................................................................................................... 19

Statement that accounts are being audited (4E Item 15) ....................................................................................................................................................... 3

118

ALPHABETICAL INDEX




PAGE

Appendix 4E Cross Reference Index ................................................................................................................................................................................. 118

Appendix 4E Statement ......................................................................................................................................................................................................... 2

Average Balance Sheet and Related Interest .................................................................................................................................................................... 106

Basis of Preparation ............................................................................................................................................................................................................. 87

Capital Management .......................................................................................................................................................................................................... 102

Changes in Composition of the Group ................................................................................................................................................................................. 99

Condensed Consolidated Balance Sheet ............................................................................................................................................................................. 84

Condensed Consolidated Cash Flow Statement .................................................................................................................................................................. 85

Condensed Consolidated Income Statement ....................................................................................................................................................................... 82

Condensed Consolidated Statement of Changes in Equity .................................................................................................................................................. 86

Condensed Consolidated Statement of Comprehensive Income ......................................................................................................................................... 83

Contingent Liabilities and Contingent Assets ..................................................................................................................................................................... 100

Definitions .......................................................................................................................................................................................................................... 115

Deposits and Other Borrowings ........................................................................................................................................................................................... 95

Dividends ............................................................................................................................................................................................................................. 91

Divisional Results ................................................................................................................................................................................................................. 49

Earnings Per Share .............................................................................................................................................................................................................. 92

Exchange Rates ................................................................................................................................................................................................................. 114

Full Time Equivalent Staff .................................................................................................................................................................................................... 17

Funds Management and Insurance Income Analysis (Group) ........................................................................................................................................... 111

Group Results ...................................................................................................................................................................................................................... 19

Income Tax Expense ........................................................................................................................................................................................................... 90

Income ................................................................................................................................................................................................................................. 88

Investments In Associates.................................................................................................................................................................................................... 99

Net Loans and Advances ..................................................................................................................................................................................................... 93

Operating Expenses ............................................................................................................................................................................................................. 89

Profit Reconciliation ............................................................................................................................................................................................................. 75

Provision for Credit Impairment ............................................................................................................................................................................................ 94

Select Geographical Disclosures ....................................................................................................................................................................................... 113

Shareholders’ Equity ............................................................................................................................................................................................................ 98

Subsequent Events since Balance Date ............................................................................................................................................................................ 100

Summary ................................................................................................................................................................................................................................ 9


119

ALPHABETICAL INDEX



































THIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY

120

---

26 OCTOBER 2017 
NEWS RELEASE

ANZ 2017 FULL YEAR RESULT

ANZ today announced a Statutory Profit after tax for the Full Year ended 30 September 2017 of   

$6.41 billion up 12% and a Cash Profit

1

 of $6.94 billion up 18% on the prior comparable period. ANZ’s 

Common Equity Tier 1 Capital Ratio was 10.6% up 96 basis points (bps). Return on Equity increased 

159 bps to 11.9% with Cash Earnings per Share up 17% to 237.1 cents. 

The 2017 result demonstrates the emerging benefits for 

customers and shareholders arising from 

ANZ’s strategy to create a simpler, better capitalised and better balanced bank. 

The Final Dividend is 80 cents per share, fully franked, reflecting a payout ratio of 68% of Cash 

Profit, moving closer to ANZ’s target fully franked full year payout ratio of 60‐65%. 

Group

 Financial Information 

Earnings ($M) FY17 FY16 Movement 

Statutory Profit  6,406 5,709 +12% 

Cash Profit basis    

          Cash Profit 6,938 5,889 +18% 

         Profit before credit impairment & tax 11,041 10,155 +9% 

         Earnings Per Share (cents) 237.1 202.6 +17% 

         Return on Equity (%) 11.9 10.3 +159bps 

         Net Interest Margin (%) 1.99 2.07 ‐ 8 bps 

Credit Quality Sept ‘17 Sept ‘16 

Total credit impairment charge as a % of average GLAs 0.21% 0.34% 

Balance Sheet ($B) Sept ‘17 Sept ‘16 

Gross Loans and Advances (GLAs) 584            580 

Total Risk Weighted Assets (RWAs) 391 409 

Customer Deposits 468 450 

Leverage Ratio (%) 5.4% 5.3% 

Common Equity Tier 1 Ratio (%) 10.6% 9.6% 

Common Equity Tier 1 Ratio Internationally Comparable 

Basel 3 

2

(%) 

15.8% 14.5% 

Other Sept ‘17 Sept ‘16 

Full time equivalent staff (FTE) 44,896 46,554 

 

1

 Cash Profit excludes non‐core items from statutory profit and is provided to assist readers in understanding the results of the ongoing business activities of the Group. 

The net after tax adjustment was an addition to statutory profit of $532 million comprised of several items including the loss on the 

reclassification of the SRCB 

investment as a held for sale asset.  All comparisons are year ended 30 September 2017 compared to the year ended 30 September 2016 unless otherwise noted. 

 

2

 CET1 Internationally Comparable Basel 3 aligns with APRA’s Information Paper: International Capital Comparison Study, 13 July 2015 

 

 
 

CEO COMMENTARY

ANZ Chief Executive Officer Shayne Elliott said : “This is a good result which demonstrates further 

progress in becoming a better balanced, better capitalised, more efficient bank. 

“Two years ago it was clear we needed to reshape ANZ’s future. Although we had a strong business, 

the external environment was changing faster

 than we were and our customers, the community and 

our shareholders expected much more from us. 

“We have made some difficult calls in that time and the new shape of ANZ is now emerging. We’ve 

shifted our capital base to give greater emphasis to the Retail and Commercial businesses in 

Australia and New Zealand which now accounts for 53% of our capital, up from 44% two years ago. 

We have generated strong organic capital growth and our APRA CET1 capital ratio now stands at 

10.6%, up from 9.6%, so we already meet APRA’s ‘unquestionably strong’ 2020 capital target. 

“Today, we are

 at the mid‐point of executing a multi‐year transformation of ANZ. What’s most 

pleasing about 2017 is we have not only delivered better outcomes for shareholders, we are also 

making genuine progress in delivering better outcomes for customers and in rebuilding community 

trust. 

“For customers this includes initiatives to 

make banking fairer and simpler; we significantly lowered 

the interest rate on our low rate credit card, easy‐to‐understand contracts for small business, 

removed ATM fees and reduced home loan interest rates for owner occupier principal and interest 

borrowers. Innovation is also helping to make banking more convenient. For example,

 we extended 

our leadership position in mobile payments with the introduction of FitBit Pay, Samsung Pay and 

instant card replacement for customers with a digital wallet. We also made the experience for first 

home buyers easier with the introduction of First Home Buyer Coaches.   

“Our financial performance is also continuing 

to improve. Our cost base has reduced and is down 

year on year in absolute terms for the first time in 18 years. We are improving the speed to market 

for our Retail business through the adoption of Agile work practices via the introduction of New 

Ways of Working, initially focused

 on the Australia Division.   

“Credit quality is stronger as a result of strategic decisions to de‐risk the business mix. We have 

significantly reduced Credit Risk Weighted Assets (CRWA), particularly in Asia, and increased risk 

adjusted returns in our Institutional business. At the same time, we have grown our Retail 

businesses 

in Australia and New Zealand with an emphasis on owner‐occupied home lending.   

“We have produced strong outcomes for our shareholders this year with our Total Shareholder 

Return 13%. Economic Profit increased 38% reflecting improved profitability, Earnings per Share 

grew 27% and Return on Equity increased 159 bps.  Our Core

 Equity Tier 1 capital ratio of 10.6% 

together with strong organic capital generation means that, in 2018, as we receive the proceeds 

from the announced sales of non‐core businesses we will have the flexibility to consider capital 

management initiatives  

“We still have much to do however we are now 

building a track record based on a consistent strategy 

and disciplined execution at pace. ANZ is becoming a simpler, more focussed bank with the capacity 

to quickly adapt to the changing environment and invest in the significant organic growth 

opportunities that exist in our core businesses,” Mr Elliott said. 

 

 

 
STRATEGIC PRIORITIES

Create a simpler, better capitalised, better balanced and more agile bank 

Aim ‐ Reduce operating costs and risks by removing complexity and exiting low return and non‐

core businesses. 

 ANZ’s Institutional business has reduced CRWA by $46 billion (27%) over two years,        

including an $18 billion (13%) reduction year on year. 

 Group CRWA decreased $15.2 billion (4%) in 2017, with an $8 billion (4%) increase in Retail 

and Commercial CRWA offsetting a reduction in Institutional CRWA. 

 53% of Group Capital is now allocated to the Retail and Commercial businesses in Australia 

and New Zealand up from 44% in FY15. 

 The Group CET1 ratio was 10.6% at 30 September 2017; net organic capital generation of 

229 bps was primarily driven by earnings growth along with RWA reduction. 

 Completion of announced asset disposals will deliver an estimated additional 80 bps of 

capital by the end of FY18. 

 Group costs have reduced in absolute terms, down year on year for the first time since 1999. 

Focus our efforts on areas where we can carve out a winning position 

Aim ‐ Make buying and owning a home or starting, running and growing a small business in 

Australia and New Zealand easy. Be the best bank in the world for customers driven by the 

movement of goods and capital in our region. 

 In Australia we have introduced First Home Buyer Coaches to help customers navigate the 

home buying process. 

 In New Zealand we hold a leading position in overall brand consideration (51%), the Retail 

Net Promoter Score has increased and we are the market leader in the migrant banking 

sector. 

 Small business lending in Australia was steady year on year with deposits up 9%. In New 

Zealand lending increased 5% with deposits up 7%. 

 The higher return Institutional Payments and Cash Management business is now 21% of 

Institutional income, up from 19% in FY15. 

 ANZ has strengthened its leadership position in Australia and New Zealand Lead 

Institutional Bank Penetration and was a Top 4 Corporate Bank in Asia for the fifth 

successive year

3


Drive a purpose and values‐led transformation of the Bank 

Aim ‐ Create a stronger sense of core purpose, ethics and fairness, investing in leaders who can 

help sense and navigate a rapidly changing environment. 

 Established CEO‐led Responsible Business Committee and revised Charter of Environment, 

Sustainability and Governance Board Committee to advance ANZ’s purpose and increase 

focus on ESG issues. 

 Contributed $131 million in community investment supported by 113,127 community 

volunteering hours by employees. 

 

3

 No 1 rank for overall market and lead penetration as well as overall relationship strength in the 2017 Peter Lee Associates Large Corporate and Institutional Relationship 

Banking Survey, Australia. Top 4 Corporate Bank in Asia – Greenwich Associates Survey 2017. 

 

 
 We engaged employees on ANZ’s direction through ‘The ANZ Way’, focusing on ANZ’s 

purpose, strategy, refreshed values and Code of Conduct, and held a company‐wide online 

conversation about our purpose. 

 Introduced a new ‘balanced scorecard’ incentive plan in our branches and retail banking 

contact centres in Australia as part of our commitment to implementing recommendations 

from the Sedgwick Review and established a new role of Customer Fairness Advisor. 

 Implemented key priorities of our revised Human Rights Standards, including strengthened 

customer due diligence and employee training. 

Build a superior everyday experience for our customers and our people to 

compete in the digital age 

Aim ‐ Build more convenient, engaging banking solutions to simplify the lives of customers and 

our people. 

 ANZ is the only bank to offer payment options across Apple Pay, Android Pay, Samsung Pay 

and FitBit Pay – backed by the ability to make high value transactions easier with the 

introduction of voice biometrics. 

 Expanded accessibility features for ANZ Visa Debit cards including features to assist 

customers with visual impairment and reading difficulties. 

 Acquired online property site RealAs to bolster our digital offering in Australia’s property 

market.  

 Added to our small business product offering through our employment hero partnership 

while adding to our payments capability with BladePay and FastPay Next Generation. 

CAPITAL AND DIVIDEND

The APRA CET1 capital ratio at 30 September 2017 was 10.6% (15.8% on an Internationally 

Comparable basis). This places ANZ at the APRA prescribed “unquestionably strong” threshold well 

ahead of the 2020 deadline.  

Organic capital generation of 229 bps over the year was over 50% greater than the average (140 bps)

 

of the past five years. As with the 1H17 DRP, we intend to neutralise the impact of shares allocated 

under the DRP by acquiring an equivalent number of shares on market.   

The Group has a strong funding and liquidity position with the Liquidity Coverage Ratio at 135% and 

Net Stable 

Funding Ratio at 114%. 

ASSET DISPOSAL

In FY17 ANZ announced agreements to sell a number of assets including its stake in Shanghai Rural 

Commercial Bank. The transactions, which remain subject to regulatory approvals, will in aggregate 

release 80 bps of capital. In the second half ANZ successfully completed the transfer of three Asian 

Retail and Wealth businesses

 to DBS on schedule and within budget. 

In October 2017, ANZ has announced the sale of its OnePath Pensions and Investments and Aligned 

Dealer Group businesses to IOOF. Completion is expected in the first half of FY19. 

Also in October, ANZ announced the sale of the Group’s 40% stake in 

Metrobank Card Corporation 

to its joint venture partner Metropolitan Bank & Trust Company (Metrobank). The sale is subject to 

customary regulatory approvals.  

 
CREDIT QUALITY

The total provision charge of $1.2 billion equates to a loss rate of 21 bps, a decline of 13 bps over the 

year. Gross impaired assets over the same period decreased 25% to $2.38 billion with new impaired 

assets down 11%. 

The corporate credit environment is broadly stable with infrastructure spending

 and commodity 

prices providing some support. Since March, Australia has seen reasonable employment growth 

however underemployment remains a concern. Household debt and savings have both increased, 

however the ability for households to withstand economic shocks has diminished a little and is 

something we are monitoring. 

SETTLEMENT IN RELATION TO BBSW

During 2016 the Australian Securities and Investments Commission (ASIC) commenced court 

proceedings against ANZ in respect of interbank trading in the bank bill swap (BBSW) market during 

the period 2010 to 2012. On 23 October 2017 ANZ announced it had reached a confidential in‐

principle agreement with ASIC to settle this

 action. Based on the in‐principle agreement, the 

financial impact to ANZ has been reflected in the 2017 Financial Year results and was largely covered 

by the provision held as at 31 March 2017. 

OUTLOOK

Commenting on the outlook Mr Elliott said: “In 2018 we expect the revenue growth environment for 

banking will continue to be constrained as a result of intense competition and the effect of 

regulation including a full year of impact of the Australian bank tax. 

“These conditions aren’t new to us and

 in this environment, our strategy remains to be ahead of the 

game by focussing on only those areas where we can deliver exceptional customer outcomes, solve 

real customer needs and in doing so make a decent return for our shareholders. 

“In Australia and New Zealand, our aim is to be 

the best bank for people who want to buy and own a 

home, and for people who want to start, run and grow a business. In Institutional Banking, we want 

to be the best bank in the world for customers who move goods and money around the Asia‐Pacific 

region. 

“As

 we continue to extract the benefits of our strategy, we are well positioned to continue delivering 

tangible benefits to our customers, the community and our shareholders in 2018.   

 

 

 

Video interviews with CEO Shayne Elliott and CFO Michelle Jablko discussing the 2017 Full 

Year result are available at www.bluenotes.anz.com.

---

RES ULTS PRES ENTATION
AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G ROUP L IMITED

26 OCTOBER 2017

2017 FUL L Y EAR

RESULT S

ANZ staff v olunt eers helping out on Daffodil Day to raise vital funds f or

Cancer C ouncil A ustralia. V olunt eers used ANZ BladePay™ devices powered

by the Shout app to facilitate cashless purchases and donations.

CONTENTS
2017 FULL YEAR RESULTS

2

All figures within this investor discussion pack are presented on Cash basis in Australian Dollars unless otherwise noted. In arriving at Cash Profit, Statutory Profit has

been adjusted to exclude non-core items,

further information is set out on page 75 of the 2017 Full Year Consolidated Financial Report.

FY17 RESULTS

CEO and CFO FY17 Results Presentations 3

CEO Presentation 3

CFO Presentation 16

FY17 Group Financial Performance 33

Corporate Profile, Strategy and Sustainability 47

Business Performance 61

Australia Division Performance 63

Institutional Division Performance 70

New Zealand Division & Geography Performance 78

Wealth Australia Division Performance 87

Group Treasury 91

Risk Management 100

Housing Portfolio Trends 115

Economics 125

SHAYNE ELLIOTT
CHIEF EXECUTIVE OFFICER

AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G ROUP L IMITED

2017 FUL L Y EAR

RESULT S

HEADLINE FINANCIAL PERFORMANCE
4

FY17

($m)

Change

(FY17 vs FY16)

Statutory Profit

6,406

12%

Cash Profit

6,938

18%

Operating Income

20,489

-1%

Operating Expenses

9,448

-9%

Profit Before Provisions

11,041

9%

Provisions

1,199

-39%


Cash EPS

(cents)

237

17%

Dividend per share

(cents)

160

Stable

Cash ROE

(%)

11.9

159 bp

CET1

(%)

10.6

96 bp

CET1 Internationally Comparable Basel 3

(%)

15.8

126 bp

ASSUMPTIONS UNDERLYING NEW STRATEGY
OPERATING ENVIRONMENT

5

1. Constrained sector growth (High household debt, subdued business investment)

2. Changing customer preferences (More digital, more third party advice)

3. Industry transformation (Open data, new technologies)

4. Growing regulation (Capital, liquidity, compliance)

5. Intensifying competition (Incumbents, new technology entrants)

6. Changing community expectations (Greater accountability and regulation)

DRIVERS OF PERFORMANCE
6

COST DISCIPLINE

INSTITUTIONAL CREDIT RWAs


LEANER ORGANISATION




Full time equivalent staff #s


$m

$b


44,896

46,554

50,152

Sep 17 Sep 16 Sep 15

4,7174,731

4,951

5,488

2H17 1H16 1H17 2H16

123

142

169

Sep 16 Sep 17 Sep 15

A BETTER BALANCED BANK
7

NOTE: Allocation based on Regulatory Capital.

1.Institutional show

n under 2015 IIB Structure, including Global Institutional and Asia Retail & Pacific

2.

Pro-Forma adjusted for all announced Asset disposals (Remaining Retail Asia and Wealth, SRCB, MCC, UDC Finance and OnePath Pension & Investment and aligned dealer groups

(OP P&I/ADG))



(%)

SEPTEMBER 2015

SEPTEMBER 2016

SEPTEMBER 2017

Includes announced

asset disposals

2


Retail & Commercial Institutional

1

Wealth

RORWA


(Pre provision)

2.93% 2.55% 2.75%

RORWA

(Post provisions)



1.90% 1.48% 1.73%

CAPITAL ALLOCATION

BETTER PLACED TO WIN
GETTING FIT FOR PURPOSE

8


DRIVERS OF SUSTAINABLE GROWTH

1. Focus

• A few things done

ex

tremely well

2. Speed

• Listen to customers,

tes

t, develop, launch

• Learn & repeat

3.

Digital

• Balances digital

cap

ability

• Human design &

se

rvice

4. Culture

• Stronger sense of core

purpose, ethics & fairness

• Investing in people for a

rapidly changing world

FY16

FY17

FY18

Rebalancing

New operating model

Sustainable growth

FY19 onward

WHERE WE CAN WIN
9

1.Peter Lee Associates 2017 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2017 respectively)

2.Greenwich As

sociates 2016 Asian Large Corporate Banking Study (issued in March 2017): ANZ ranked =No.4


STRATEGIC FOCUS


1.By being the best bank for people

who want to buy and own a

home, or start, run and grow a

small business in Australia and

New Zealand


2.Being the best bank for

customers who move goods and

capital around Asia Pacific



•~250,000 net new retail customers

•Bought and leveraging Rea

lAs property ready

•For the first time >1m home loan accounts in Aus.

•Held #1 Market share in NZ Home Loans

•Strengthened #3 Market Share Aus. Home Loans

•Introduced First Home Buyer coaches in Aus

•S

mall Business deposits up 9% in Australia

•Commercial deposits up 6% in NZ

•#1 Institutional lead bank in Aus &

NZ

1


•#4 Institutional Bank in Asia

2

HOW WE WILL WIN
COST PLUS CUSTOMER EXPERIENCE

10

CONVENIENT, ENGAGING CUSTOMER SOLUTIONS

Samsung Pay

Voice Biometrics

Expanded digital channels

•Digital Branches

•Smart ATMs

•Digital sales

Leadin

g the payment revolution

(the only major bank supporting all mobile wallets)

•Android Pay

TM


•Apple Pay

TM


•Apple Watch Pay

•FitBit

TM

Pay

•Samsung Pay

Making business easy

•ANZ Be Business Ready (Honcho)

•ANZ Be Trade Ready

•Employment Hero

•BladePay

TM

HOW WE WILL WIN
CULTURE

11

• Clarified ANZ Purpose, Values, Expectations

• Long term focus on engaging our people

• Rebalancing performance scorecards


• Changing what we expect from leaders

• Protecting social licence

• Engaging with community and regulators

CAPITAL
12

1.Cash profit for FY17 excludes ‘large/notable items’.

2.Represents mov

ement in retained earnings in deconsolidated entities, capitalised software, EL v EP shortfall and other intangibles.


COMMON EQUITY TIER 1 CAPITAL GENERATION

CET1 bps FY12 – FY16 avg. FY17

Change FY17 vs

FY12 – FY16 avg.

Cash Profit

1


195 169 (26)

RWA impact

(31) 54 85

Capital deductions

2


(24) 6 30

Net capital generation

140 229 89

FOUR PRIORITIES
13


1. Creating a simpler,

better balanced bank

2. Focusing on areas

where we can win

3. Building a superior everyday

experience to compete in the

digital age

4.

Driving a purpose and

values led transformation

OUR FOCUS
14


1. Capital efficiency

2. Absolute cost discipline

3. Customer experience & innovation

4. Transitioning to New Ways of Working (NWoW)

5. Consolidating improvements in Asia business

6. Engaging with community

7. Final reshaping of non core assets

KEY INDICATORS
15

FY15 FY16 FY17


Return on equity

(%)


14.0 10.3 11.9

Cash earnings per share

(cents) 260 203 237

Economic profit

(% growth year on year) -13 -56 +38

CET1 ratio

(%) 9.6 9.6 10.6

NTA / Avg share

($) 16.9 17.1 17.7

Operating Expenses

(% growth year on year) +6.8 +11.1 -9.5

Profit Before Provisions / Avg Share $4.03 $3.49 $3.77

Full Time Equivalent staff 50,152 46,554 44,896

Loss Rate

(%) 0.22 0.34 0.21

Total Shareholder Return

(% growth year on year) -7.5 +9.2 +13.1

MICHELLE JABLKO
CHIEF FINANCIAL OFFICER

AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G ROUP L IMITED

2017 FUL L Y EAR

RESULT S

OVERVIEW
17

RETURN ON EQUITY

CASH EARNINGS PER SHARE

COMMON EQUITY TIER 1 RATIO

%

%

cents

11.9

10.3

14.0

2017 2015 2016

•Benefited from portfolio rebalancing

•Maintained strong cost discipline

•Improved credit quality

•S

trengthened capital

•Continued exit of non core businesses

10.6

9.69.6

2017 2016 2015

237.1

202.6

260.3

2017 2015 2016

1% increase

in CET1

= ~$4bn of

capital

AGENDA
18

1.FULL YEAR 2017 FINANCIAL PERFORMANCE

2.KEY DRIVERS OF THE BUSINESS

3.BALANCE SHEET STRENGTH

4.BASELINE FOR 2018



FINANCIAL PERFORMANCE DRIVERS
CASH PROFIT – FULL YEAR 2017


BUSINESS PERFORMANCE – FULL YEAR 2017

$m

$m

19

6,938

550

599

5,889

FY16 Cash

Profit


-100

FY16 large

items

FY17 SRCB,

Asia Retail &

Queen St

impacts

Business

performance

FY17 Cash

Profit

550

231

331

86

102

0

100

200

300

400

500

600

700

800

FY17

total

divisional

growth

Other Asia

Retail &

Pacific

-52

Australia NZ Insti.

ex

derivative

valuation

adj.

-100

Derivative

valuation

adj.

-48

Wealth

8.5%

17.8%

FY16 large items FY17 SRCB, Asia Retail & Queen St impacts

•Equity accounted earnings SRCB & BOT

•Software capialisation changes

•Asian minority valuation adjustments

•(AMMB & BOT

)

•Restructuring charge

•Esanda Dealer Finance divestment

•Derivative CVA methodology change


•Equity accounted earnings SRCB (1QFY17)

•Sale of Asia Retail & Wealth (Loss on sale)

•Gain of sale of 100 Queen St


DETAILS OF LARGE/NOTABLE ITEMS ARE INCLUDED WITHIN THE INVESTOR DISCUSSION PACK

FY16 LARGE ITEMS & FY17 DIVESTMENTS AND GAIN ON SALE

From -$71m (FY16)

to +$160m (FY17)

5% excluding derivative valuation adjustment

237.1
25.2

4.8

0.6

20.5

202.6

Revenue FY17 SRCB, Asia

Retail & Queen St

impacts

-3.4

FY16

large items

FY16

EPS

FY17

EPS

Change in

share count

-1.5

Tax & OEI

-11.7

Provisions Expenses

RETURN ON EQUITY

20

CASH EPS FULL YEAR 2017

CASH ROE FULL YEAR 2017



cents

%

11.9

1.3

0.2

0.0

1.0

10.3

FY17

ROE

-0.1

Capital generation Tax & OEI FY16

large items

FY17 SRCB, Asia

Retail & Queen St

impacts

-0.2

FY16

ROE

Revenue Expenses

-0.6

Provisions

17.0%

159bp

Business performance

Business performance

9.3%

90bp

This drove an Economic Profit increase of 38%

PORTFOLIO REBALANCING
21

1.Including acceptances

2.Not FX adjusted

3.Largely Markets

$b

$b

121

128

144

123

142

169

Sep-16 Sep-15 Sep-17

Credit RWAs

2

Gross Loans & Advances

1


456

437

414

202

194

163

Sep-17 Sep-16 Sep-15

INSTITUTIONAL

AUS & NZ RETAIL & COMMERCIAL

FY17 INSTITUTIONAL LENDING MOVEMENT

1H17 2H17 FY17

$b change Aus/NZ International Aus/NZ International TOTAL

Total -0.5 -4.8 -1.6 0.2 -6.7

Trade -0.3 -1.3 0.1 0.7 -0.7

Loans -0.1 -3.7 -1.7 -1.2 -6.7

Other

3

-0.1 0.1 0 0.7 0.7

RETAIL & COMMERCIAL LENDING

265256

247

17

16

18

108

106

107

456

67 (NZD 72)

Mar-17

444

64 (NZD 70)

Sep-16

437

66 (NZD 69)

Sep-17

Housing Aus

Housing NZ

Other retail (Aus & NZ)

Commercial (Aus & NZ)

Gross loans and advances

Gross loans and advances

Credit RWAs Gross Loans & Advances

1

RISK ADJUSTED MARGINS & RETURNS
22

TOTAL GROUP


DIVISIONS

2


1.Excluding Global Markets

2.Australia Division FY16 includes impacts from regulatory changes to Australian housing risk weights introduced 1 July 2016. Australia Division FY17 includes impacts from further increases to Australia housing risk

weights following APRA having completed its review of ANZ’s mortgage capital model and approved the new model for Australian residential mortgages effective from June 2017

PROFIT BEFORE PROVISIONS / AVERAGE TOTAL RWA (%)


NET INTEREST INCOME (NII) / AVERAGE CREDIT RWA

1


NII / AVERAGE CREDIT RWA

1

(%)


NII / AVERAGE CREDIT RWA

1

MOVEMENT



2h17

4.52%

1H17

4.39%

2H16

4.59%

1H16

4.54%

5.74

5.82

6.65

7.14

4.87

4.784.724.79

2.142.092.05

1.94

2H16 2H17 1H17 1H16

4.460.25

4.57

-0.34

Impact of

bank levy

-0.02

FY16 Impact of

mortgage

RWA changes

Portfolio

management

and improved

returns

FY17

%

July 16 ~31bps

June 17 ~3bps

Aus. ~150bp

due to RWA

changes

Institutional (ex-Markets) NZ (NZD) Aus.

3.80

3.83

4.28

4.62

3.47

3.33

3.20

3.33

1.42

1.89

1.15

1.24

1H17 2H17 2H16 1H16

Aus. NZ (NZD) Institutional

INCOME DRIVERS
23

TOTAL INCOME

$m

4,686

4,7224,735

4,867

1,521

1,571

1,577

1,595

2,716

2,464

2,945

2,469

1,402

1,512

1,046

1,255

1H17

10,303

2H16

10,269

1H16

10,325

2H17

10,186

1.Other includes Wealth Australia, Asia Retail & Pacific, TSO & Group Centre

Half Year growth

(vs prior half)

Full Year

growth

% 1H17 2H17 FY17

Group 0.3 -1.1 -0.5

Australia 0.3 2.8 2.1

New Zealand (NZD) -0.1 2.4 1.8

Institutional 19.5 -16.2 4.5

Wealth -10.8 -0.4 -13.5

INSTITUTIONAL (EX. MARKETS)

Other

1

Australia New Zealand Institutional

-9.6

-14.8

Revenue (ex. Markets) Credit RWA (ex. Markets)

% (FY17 vs FY16)

TOTAL INCOME GROWTH

198
1

1

1

2

200

2H17 Asia

Retail

exit

-1

Markets

-3

Treasury

-1

Assets Deposits Major

Bank

levy

-2

Funding

cost

Funding

& Asset

mix

1H17

INCOME DRIVERS

24

GROUP NET INTEREST MARGIN

NIM 2H17 TIMING IMPACTS

BALANCE SHEET

RATE MOVEMENTS


bp

$b

GROUP NET INTEREST MARGIN

+2

584

450

447

445

436

Sep-17

468

Mar-17

468

580

Sep-16

580

Mar-16

566

Sep-15

574

Mar-15

562

Customer Deposits Gross Loans & Advances

0

2

4

6

8

Sep-

17

Sep-

15

Sep-

13

Sep-

11

Sep-

09

Sep-

07

Sep-

05

Replicating Yield 3 year swap (spot) OCR

%

-2

3

rd

Quarter 4

th

Quarter

Home loan repricing

* *

Home Loan switching

*

Asia Retail exits

*

(China, Singapore)

*

(& Hong Kong)

Bank Levy

*

MARKETS INCOME
25

MARKETS INCOME

MARKETS SALES INCOME


MARKETS AVERAGE VALUE AT RISK (99% VAR)

1.Excludes Large/notable items in 2H16 for mCVA derivative methodology change (-$237m)

$m

$m

-150

0

150

300

450

600

750

900

1,050

1,

200

1,350

1,500

2H17

960

1,075

1H16 2H15

988

1H15

1,182

1H17

993

2H16

1,363

Sales Valuation adjustments

1

Balance Sheet Trading

935

1,085

-20

Market

conditions

-74

Client exits FY16

-56

FY17 Product exits

$m

$b

0

10

20

30

40

50

0

10

20

30

40

50

60

70

Mar 17 Sep 17 Sep 15 Mar 15 Sep 16 Mar 16

HQLA (RHS) Traded market risk (LHS)

Non-traded interest rate risk (LHS)

EXPENSE DRIVERS
26

FULL YEAR 2017 EXPENSES

1

1.Excluding FY16 large items

$m

FTE (TOTAL #) FTE REDUCTION

9,448124

55

10,439

FY17 Other Tech Premises

-14

Personnel

-305

FY16

large

items

-851

FY16

FY17

44,896

FY16

46,554

FY15

50,152

DIVISIONAL EXPENSE CONTRIBUTION

1



$m

1,659

1,6811,6931,730

587

618600

593

1,4601,406

1,379

1,357

1,0771,100

1,0591,037

4,783

4,805

1H16 2H16 1H17 2H17

4,731 4,717

% change (HoH) 2H16 1H17 2H17

Aus 1.3 0.7 2.2

NZ (NZD) 3.3 -3.2 0

Institutional -3.7 -1.9 -1.6

Other Institutional NZ Aus

YOY change FY16 FY17

TOTAL -7% -4%

Senior Mgt -16% -6%

DIVISIONAL EXPENSE GROWTH




-1%

EXPENSE & INVESTMENT MANAGEMENT
27

1.Excluding FY16 large items

2.AR&P = Asia Retail & Pacific


4,511

4,551

4,506

4,394

2H17

4,717

323

1H17

4,731

225

2H16

4,805

254

1H16

4,783

272

Run (BAU) Change (Expensed investment spend)

BAU VS CHANGE EXPENSES

1


$m

% change (HoH) 2H16 1H17 2H17

TOTAL 0.5 -1.5 -0.3

BAU 0.9 -1.0 -2.5

Change -6.6 -11.4 43.6

TOTAL INVESTMENT SPEND



$m

294

274

327

245

175

164

300

326

328

91

FY17

935

66

50

FY16

926

75

76

FY15

997

67

NZ Institutional TSO & Group Wealth & AR&P

2

Aus.

CAPITALISED SOFTWARE

3

0

1

2

Sep-

08

Sep-

07

Sep-

09

Sep-

10

Sep-

13

Sep-

12

Sep-

11

Sep-

15

Sep-

14

Sep-

17

Sep-

16

Amortisation Capitalised software balance

$b

BAU VS CHANGE EXPENSE GROWTH

1


Avg amortization ~4 yrs

(vs ~5 yrs in FY16)


PROVISIONS

TOTAL PROVISION CHARGE


28

-200

0

200

400

600

800

1,000

1,

200

1,038

2H17

479

1H17

720

2H16

918

1H16

Consumer IP Commercial IP Institutional IP Collective Provision

$m

LONG TERM IP LOSS RATES

COLLECTIVE PROVISION CHARGE

$m

bp

0

50

100

150

200

250

Sep

90

Sep

93

Sep

96

Sep

99

Sep

02

Sep

05

Sep

08

Sep

11

Sep

14

Sep

17

IP Loss Rate Median IP Loss Rate (ex- current period)

Avg IP loss rate

FY14-FY17: 25bp

Avg ex Esanda &

Asia Retail: 21bp

1H16 2H16 1H17 2H17 FY17

Lending Growth

56

-59 -30 -18 -48

Change in Risk/Portfolio

mix

1

-30 50 -78 -91 -169

Eco Cycle

0

0 41 34 75

TOTAL

26

-9 -67 -75 -142

% Sep 16 Sep 17

Australia

0.33 0.33

New Zealand

0.26 0.22

Institutional

0.35 0.30

Subtotal

0.33 0.31

Asia Retail

1.51 2.67

Total

0.35 0.32

EXPECTED LOSS

Individual provision expected loss as % of Gross Lending Assets

Net impact of new $75m retail trade overlay, less release

of $41m Qld flood and Asia Retail & Pacific overlays

CREDIT QUALITY
GROSS IMPAIRED ASSETS CONSUMER 90+ DAY ARREARS

1.Excludes Non Performing Loans



29

1.5

1.0

0.5

0.0

Sep

15

Mar-

15

Sep

14

Mar-

14

Sep

13

Mar-

17

Sep

16

Mar-

16

Home Loans NZ Cards Aus. Home Loans Aus.

$m

% of Total GLAs

2,384

3,173

2,719

2,889

4,264

5,196

5,581

6,561

0.0

0.2

0.4

0.

6

0.8

1.0

1.2

1.4

1.6

1.8

FY17 FY10 FY11 FY12 FY13 FY14 FY15 FY16

Gross impaired assets (GIA) GIA as a % of GLA (RHS)

%

HOME LOANS 90+ DPD BY STATE

1

%

0.0

0.5

1.0

1.5

2.0

NSW

& ACT

SA & NT VIC & TAS Portfolio WA QLD

Sep 17 Sep 12 Sep 13 Sep 16 Sep 14 Sep 15

73
83

86

8080

95

95

8080

91

0

10

20

30

40

50

60

70

80

90

100

2013

164

2016

160

2015

181

2014

178

2017

160

CAPITAL, LIQUIDITY & DIVIDENDS

30

CAPITAL

FUNDING & LIQUIDITY

DIVIDEND AND DIVIDEND PAYOUT RATIO

DPOR (%)

%

Sep-17


114%

Mar 17

113%

Sep 16

108%

Sep-17

135%

Mar 17

135%

Sep 16

125%

Net Stable Funding Ratio

Liquidity Coverage Ratio

1st half DPS 2nd half DPS Cash DPOR (RHS)

10.57

0.09

1.18

10.13

9.61

Sep-17 Other

-0.25

Dividends

-0.58

Organic

capital

generation

Asia Retail

& Wealth

Mar-17 Sep-16


DPS (cents)

ASIA RETAIL & WEALTH DIVESTMENT
ASIA RETAIL CONTRIBUTION TO EARNINGS ASIA RETAIL INDIRECT COST REDUCTION PROFILE

1.Approximates. Difference to 31/10/16 announcement due to inclusion of Vietnam, timing and rounding

2.Excludes loss on sale impact of $270m (post tax)


$m

$m (anticipated)

FINANCIAL IMPACTS


31


FY16

Earnings

1

FY17

earnings

2

FY18 anticipated

earnings impact

(partial year

ownership)

Revenue 850 673 down ~85%

Expenses


650 492

-Direct 300 217

down ~85%

-indirect 350 275 down $80-90m

Provisions 160 124 down ~70%

Cash Profit 50 46

CET1 benefit 9bp 6+ bp

350

FY19

~- 50

Sep-16

~140

Residual

indirect costs

(post FY19)

FY17

-75

Sep-17

~275

FY18

~- 85

Countries settled in 2H17 Countries to settle 1H18

•China, Singapore, Hong Kong •Indonesia, Taiwan, Vietnam

Allocated group costs,

addressing as part of

overall simplification

program

ANNOUNCED DIVESTMENTS
2018 IMPACTS

32

$m Asia Retail SRCB MCC UDC

FY18 Total

(lower earnings)

Revenue ~- 570 -58 -39 ~- 80 ~- 750

Expenses – Direct


~- 185 ~- 25 ~- 210

Expenses – Indirect ~- 85 ~- 85

Provisions ~- 85 ~-5 ~- 90

Cash Profit

(pre gain / loss on sale)

~- 175 -58 -39 ~- 40 ~- 310

Gain / (Loss) on sale ~60

Nominal

~245 ~100 ~255

3

CET1 impact ~6+ bp ~40bp ~9bp ~10bp ~65+ bp

Basis for lower earnings

3 divestments in

2H17, 3 in 1H18:

Revenue -~85%,

Direct exp. -~85%

Indirect exp. -~30%

Provisions -~70%


Cessation of

equity

accounting

earnings

Cessation of

equity

accounting

earnings

~9 months

earnings impact

1.Indicative only based on anticipated timing and FY17 earnings as a basis for FY18. FY17 not necessarily representative of future earnings

2.Estimated loss on sale at completion – some separation costs to be incurred in FY18

3.Includes MCC (+245), UDC (+100), Asia Retail (+60) and ~150m P&I costs

INDICATIVE CHANGE IN CONTRIBUTION FROM DIVESTMENTS (FY18 vs FY17)

1

OnePath P&I

• Completion 1H19

• Loss on sale 120

2

• CET1 impact 15bp

All divestments are indicative and subject to regulatory approvals

2017 FUL L Y EAR
RESULT S

INVESTOR DISCUSSION PACK


26 October 2017


FY17 FINANCIAL PERFORMANCE

AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

GROUP PERFORMANCE
STATUTORY & CASH PROFIT STATUTORY TO CASH ADJUSTMENTS

1

1.Definitions of the adjustments between statutory profit and cash profit are detailed in the 2017 Full Year Results (Consolidated Financial Report & Dividend Announcement) within the

Profit Reconciliation section.


$m

STATUTORY & CASH PROFIT RECONCILIATION

34

6,406

5,709

7,493

6,938

5,889

7,216

FY15 FY17 FY16

Statutory Profit Cash Profit

Cash profit represents ANZ’s preferred measure of the result of the ongoing business activities of

the Group, enabling readers to assess Group and Divisional performance against prior periods and

against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory

profit.

$m FY16 FY17

Statutory Profit 5,709 6,406

Adjustments

Treasury share adjustment 44 58

Revaluation of policy liabilities (54) 34

Economic hedges 102 209

Revenue Hedges 92 (99)

Structured credit intermediation trades (4) (3)

Revaluation of SRCB to held for sale 0 333

Total adjustments 180 532

Cash Profit 5,889 6,938

Reclassification of SRCB to held for sale

On 3 January 2017, the Group announced that it had agreed to sell its 20% stake in Shanghai

Rural Commercial Bank (SRCB). The sale is subject to customary closing conditions and regulatory

approvals. In the March 2017 half, the Group recognised a $219 million impairment to the

investment, $11 million of foreign exchange losses and $86 million of tax expenses, following the

reclassification of the investment to held for sale. The loss will be largely offset by the release of

foreign currency translation and available for sale reserves of $289 million on sale completion. In

light of the timing difference (and that these amounts largely offset), the impact is excluded from

cash profit result, however the net impact will be included within cash profit for full year reporting.



FY17 growth

Statutory profit 12.2%

Cash Profit 17.8%

FINANCIAL PERFORMANCE OVERVIEW
35

REVENUE

PROFIT BEFORE PROVISIONS

1.Consistent basis excludes Esanda Dealer Finance from 2015 expense base and applies capitalised software expenses based on revised policy announced in 2016 (higher expensed

threshold)

2.Profit and loss impacts of large/notable items is shown on the following 3 Large/Notable Items slides

$m

$m

$m

$m

CASH PROFIT & LARGE/NOTABLE ITEMS


EXPENSES

CASH PROFIT

FY17 2H17 (vs 1H17)

Growth (Cash basis) $m % change $m % change

Income 20,489 -0.5 10,186 -1.1

Expenses

9,448 -9.5 4,717 -0.3

PBP

11,041 8.8 5,469 -1.8

Provisions

1,199 -38.7 479 -33.3

Cash Profit

6,938 18.1 3,527 3.4

LARGE/NOTABLE ITEMS IN CASH PROFIT

2

2017

20,489

2016

20,594

2015

20,537

9,448

9,378

10,439

2015 2017 2016

2017

11,041

2016

10,155

2015

11,159

6,938

5,889

7,216

2016 2017 2015

$9,522 on a consistent basis

to FY16 & FY17

1

Post tax impact ($m) FY16 FY17 1H17 2H17

Derivative valuation adj. (71) 160 113 47

Equity accounted earnings 345 58 58 -

Sale of Asia Retail & Wealth - (270) (284) 14

Gain on sale – 100 Queen St - 112 112 -

Software Capitalisation changes (389) - - -

Asian minority valuation adj. (231) - - -

Restructuring (201) - - -

Esanda Dealer Finance divest. 45 - - -

Derivative CVA methodology change (168) - - -

TOTAL (670) 60 (1) 61

LARGE/NOTABLE ITEMS IN CASH PROFIT
36


Profit & Loss item ANZ Division

Cash profit impact

FY16 FY17 1H17 2H17

CASH PROFIT 5,889 6,938 3,411 3,527

CASH PROFIT COMPOSITION:

-Cash profit excluding large/notable items 6,559

6,878 3,412 3,466

•Large/notable items (

670) 60 (1) 61

Large/Notable items:

Derivative valuation adjustments Other operating income Institutional (71) 160 113 47

Equity accounted earnings (SRCB & BOT)

SRCB (FY16 & FY17) & BOT (FY16) equity accounted earnings prior to reclassification of these Asian

minority investments to available for sale

Other operating income TSO & Group Centre 345 58 58 -

Sale of Asia Retail & Wealth businesses

As a result of the sale relating to Asia Retail & Wealth businesses, the Group recognised charges to

impair software, goodwill and fixed assets as well as provide for redundancies.

Other operating income Asia Retail & Pacific - (270) (284) 14

Gain on sale – 100 Queen St, Melbourne

Gain on sale of the Group’s 100 Queen Street office tower and former head office in Melbourne

Other operating income TSO & Group Centre - 112 112 -

Software Capitalisation changes

Accelerated amortisation charge associated with changes to the Group’s software capitalisation policy

Expenses TSO & Group Centre (389) - - -

Asian minority valuation adjustment

Recognised impairment on AMMB; recognised gain on BoT on cessation of equity accounting

Other operating income TSO & Group Centre (231) - - -

Restructuring

Restructuring expense associated with accelerating the process of reshaping the Group’s workforce to

build a simpler, more agile bank

Expenses

Australia

New Zealand

Institutional

Asia Retail & Pacific

TSO & Group Centre

(201) - - -

Esanda Dealer Finance divestment

Esanda Dealer Finance earnings prior to transfer of assets to acquirer.


Net interest income,

Other operating income,

Provisions

Australia 45 - - -

Derivative CVA methodology change

Impact of revised methodology for determining the derivative credit valuation adjustment (associated

with the derivative portfolio) to make greater use of market information and enhanced modelling, and to

align with leading market practice.

Other operating income Institutional (168) - - -

LARGE/NOTABLE ITEMS DETAIL
37

PROFIT & LOSS: FULL YEAR 2016 & 2017

September 2017 Full Year September 2016 Full Year

Large/notable items in cash profit Large/notable items in cash profit

Cash

profit

$M

Derivative

valuation

adj.

$M

Equity

accounted

earnings

SRCB

$M

Sale of

Asia Retail

& Wealth

businesses

$M

Gain on

Sale 100

Queen St

$M

Cash

profit

$M

Derivative

valuation

adj.

$M

Equity

accounted

earnings

SRCB &

BOT

$M

Software

capital-

isation

changes

$M

Asian

minority

valuation

adj.

$M

Restruct-

uring

$M

1

Esanda

Dealer

Finance

divestment

$M

Derivative

CVA

method.

change

$M


Net interest income

14,872 - - - - 15,095 - - - - - 31 -

Other operating

income

5,617 229 58 (310) 114 5,499 (102) 345 - (231) - 78 (237)

Operating income

20,489 229 58 (310) 114 20,594 (102) 345 - (231) - 109 (237)

Operating expenses

(9,448) - - - - (10,439) - - (556) - (278) (17) -

Profit before credit

impairment and

income tax

11,041 229 58 (310) 114 10,155 (102) 345 (556) (231) (278) 92 (237)

Credit impairment

charge

(1,199) - - - - (1,956) - - - - - (23) -

Profit before income

tax

9,842 229 58 (310) 114 8,199 (102) 345 (556) (231) (278) 69 (237)

Income tax expense

(2,889) (69) - 40 (2) (2,299) 31 - 167 - 77 (24) 69

Non-controlling

interests

(15) - - - - (11) - - - - - - -

Cash profit

6,938 160 58 (270) 112 5,889 (71) 345 (389) (231) (201) 45 (168)

1.Restructuring charges by division: Australia $49m, Institutional $90m, New Zealand $18m, Wealth Australia $20m, Asia Retail & Pacific $12m, TSO & Group Centre $89m

2.Further information is set out on page 14

-16 of the 2017 Full Year Consolidated Financial Report

LARGE/NOTABLE ITEMS DETAIL
38

PROFIT & LOSS: HALF YEAR 2017

Sep. 2017 Half Year March 2017 Half Year

Large/notable items

in cash profit

Large/notable items in cash profit

Cash

profit

$M

Derivative

valuation

adj.

$M

Sale of Asia

Retail


& Wealth

businesses

$M

Cash

profit

$M

Derivative

valuation

adj.

$M

Equity

accounted

earnings

SRCB

$M

Sale of

Asia Retail

& Wealth

businesses

$M

Gain on

sale 100

Queen St

$M


Net interest income 7,456 - -

7,416 - - -

-

Other operating

income

2,730 67 14 2,887 162 58 (324) 114

Operating income 10,186 67 14 10,303 162 58

(324) 114

Operating expenses

(4,717) - - (4,731) - - - -

Profit before credit

impairment and

income tax

5,469 67 14

5,572 162 58 (324) 114

Credit impairment

charge

(479) - - (720) - - - -

Profit before income

tax

4,990 67 14

4,852 162 58 (324) 114

Income tax expense

(1,456) (20) - (1,433) (49) - 40 (2)

Non-controlling

interests

(7) - - (8) - - - -

Cash profit 3,527 47 14

3,411 113 58 (284) 112

1.Further information is set out on page 14-16 of the 2017 Full Year Consolidated Financial Report

FY17 BALANCE SHEET
1.Other largely Asia Retail & Pacific

$b

CUSTOMER DEPOSITS

39

75.6

84.3

89.2

104.6

111.0

117.5

62.0

65.170.1

183.0

171.2

186.8

4.2

Sep-17 Sep-16

449.7

19.4

Sep-15

467.6

444.6

18.0

FY17 2H17

(vs 1H17)

TOTAL 4.0% -0.1%

Institutional 9.2% 4.2%

Transaction Banking 5.5% 7.8%

Loans & Specialised Finance 12.3% 5.1%

Markets 13.4% 0.5%

Commercial (Aus & NZ) 7.6% 1.0%

Small Business (Aus) 8.8% 3.2%

Business & Regional Business Banking (Aus) 6.3% 1.0%

Corporate (Aus) 22.6% 2.8%

Commercial (NZ) 2.4% -5.3%

Other Retail (Aus & NZ) 5.8% 1.0%

Other Retail ( Aus) 5.8% 1.0%

Housing (Aus & NZ) 5.7% 3.4%

Housing (Aus) 10.9% 4.6%

Housing (NZ) 3.7% 2.9%

GROWTH

Housing (Aus & NZ) Other

1

Institutional Other Retail (Aus & NZ) Commercial (Aus & NZ)

BY SEGMENT

FY17 BALANCE SHEET
1.Other largely Asia Retail & Pacific

NET LOANS & ADVANCES

40

288.8

312.3

331.2

107.1

106.3

106.3

142.2

125.9

119.6

570.2

Sep-16

15.9

580.3

15.0

Sep-17

7.4

16.4

575.9

16.2

Sep-15

15.8

FY17

2H17

(vs 1H17)

TOTAL 0.8% 0.7%

Institutional -5.0% -1.0%

Transaction Banking -5.7% 7.8%

Loans & Specialised Finance -7.7% -3.5%

Markets 3.3% 2.5%

Commercial (Aus & NZ) -0.1% 1.3%

Small Business (Aus) 0.1% -0.8%

Business & Regional Business Bank (Aus) -1.6% -0.2%

Asset Finance 3.5% 1.0%

Corporate (Aus) 6.9% 4.5%

Commercial (NZ) -2.2% 2.2%

Other Retail (Aus & NZ) -3.9% -2.2%

Other Retail ( Aus) -3.4% -2.9%

Other Retail (NZ) -5.8% -0.3%

Housing (Aus & NZ) 6.1% 3.2%

Housing (Aus) 7.2% 3.3%

Housing (NZ) 1.6% 3.4%

Housing (Aus & NZ) Other

1

Commercial (Aus & NZ) Other Retail (Aus & NZ) Institutional

$b

GROWTH

BY SEGMENT

NET INTEREST MARGIN
41

GROUP FULL YEAR

NEW ZEALAND


(bp)

(bp)

(bp)


(bp)


GROUP & DIVISIONAL MARGIN PERFORMANCE

AUSTRALIA INSTITUTIONAL

199

207

210

FY15 FY16 FY17

268

275

273

FY16 FY17 FY15

231

237

250

FY15 FY17 FY16

101

113

119

FY16 FY17 FY15

GROUP HALF YEAR

NEW ZEALAND

(bp) (bp)

(bp)


(bp)


AUSTRALIA INSTITUTIONAL

198

200

206207

2H16 1H16 1H17 2H17

268269

274275

1H17 2H17 2H16 1H16

231

230

235

240

1H17 2H17 2H16 1H16

96

105

111

115

1H16 2H16 2H17 1H17

Bank levy

impact ~2bp

Bank levy

impact ~4bp

Bank levy

impact ~1bp

Bank levy

impact ~2bp

IMPACTS OF DECLINING RATES
LOWER RETURNS ON CAPITAL AND LOW RATE DEPOSITS

42

1. AUD OCR / Swap rates

2. AUD average capital portfolio yield displayed. The Group’s overall portfolio includes multiple portfolios & currencies.


0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

5.5

6.0

6.5

7.0

7.5

8.0

Sep-

15

Sep-

16

Sep-

17

Sep-

10

Sep-

14

Sep-

09

Sep-

05

Sep-

11

Sep-

12

Sep-

13

Sep-

08

Sep-

07

Sep-

06

%

The lower earnings rate on capital

and low rate deposits reduced Group

NIM by ~4bp in FY17. Headwind is

expected to reduce in FY18

Replicating Yield 3 year swap (spot) OCR

$m
TOTAL OPERATING INCOME

43

$m

TOTAL MARKETS INCOME

OTHER NON INTEREST INCOME

1.Excluding Markets other income and Share of Associates Profit

$m

$m

$m

BY CATEGORY

AIEA & NIM

SHARE OF ASSOCIATES PROFIT

14,616

15,098

14,872

4,234

4,192

3,881

1,062

1,436

300

625

541

20,537

20,597

766

FY15 FY16

20,489

FY17

Markets other op. income

Share of Assoc Profit Other operating income

1

Net interest income

748

731717

2.10%

2015 2016

2.07%

1.99%

2017

AIEA NIM (RHS)

1,107

1,032

920

1,062

766

1,436

2,356

2016

1,798

2015 2017

2,169

1,504

2,437

2,362

1,518

1,332

2,527

265

4,189

-56

2015

-77

2017

3,881

290

2016

80

4,234

123

Other operating Net interest income

138

218

259

155

100

96

94

86

38

64

36

78

625

2015

541

2016 2017

46

300

58

TOTAL INCOME

AMMB

Panin

Bank of Tianjin

SRCB Other

Fees & Commissions

Other Funds Mgt & Ins.

FX earnings

TOTAL OPERATING INCOME
44

TOTAL INCOME - CASH

$m

8,912

9,408

9,602

2,985

3,092

3,172

5,762

5,180

5,414

1,273

1,255

1,086

1,176

1,123

643

572483

FY17

20,594

20,489 20,537

FY15 FY16

482

$m

Australia Institutional New Zealand Asia Retail & Pacific Wealth Australia TSO & Group Centre


BY DIVISION

FY17

2H17

(vs 1H17)

TOTAL

Institutional 5% -16%

Transaction Banking -4% -1%

Loans & Specialised Finance -15% -13%

Markets 31% -27%

NEW ZEALAND 2% 2%

Retail 3% 3%

Commercial 1% 2%

AUSTRALIA 2% 3%

Retail 4% 4%

Commercial -1% 0%

Asia Retail & Pacific -45% 135%

Wealth -13% 0%

TSO & Group Centre 18% -15%

INCOME GROWTH

TOTAL EXPENSES
45

$m

FTE BY DIVISION

FTE #

$m

EXPENSES BY DIVISION

5,479

5,541

5,178

922

928

911

1,462

2,167

1,666

1,484

1,525

1,631

FY17

9,448

62

FY16

10,439

278

FY15

9,378

31

6,103

5,112

4,754

6,472

6,317

6,207

5,727

4,894

3,981

Sep-17

44,896

11,387

2,110

16,457

Sep-16

46,554

11,563

2,174

16,494

Sep-15

50,152

12,013

2,347

17,490

TOTAL EXPENSES

Personnel

Premises

Technology

Restructuring

Other

3,193

3,4263,423

2,806

2,958

2,736

1,197

1,225

1,193

751

801

743

834

808

651

597

1,221

702

FY17

9,448

FY16

10,439

FY15

9,378

Australia

Institutional

New Zealand

Wealth Aus.

Asia Retail & Pacific

TSO & Group Centre

TECHNOLOGY INFRASTRUCTURE SPEND
& CAPITALISED SOFTWARE

46

SPEND BY CATEGORY

$m

1.Excluding Markets other income and Share of Associates Profit

438

333

285

164

171

210

223

229

228

172

193212

926

FY16

935

FY15 FY17

997

TECHNOLOGY INFRASTRUCTURE SPEND

Productivity

Growth Risk & Compliance

Infrastructure / Other

CAPITALISED SOFTWARE

BALANCE

$m

EXPENSED / CAPITALISED

$m

SPEND BY DIVISION

$m

567

542

500

556

1,056

2016 2015 2017

361

349

393

245

300

326328

164

175

997

2016

926

76

50

91

2015

935

2017

739

400387

258

526548

997

2015

935 926

2016 2017

AMORTISATION

$b

Expensed investment spend

Capitalisaed investment spend

Institutional

Wealth, Asia Retail & Pacific

TSO & Group Centre

Aus. & NZ Divisions

1,059

465515

701

559

782

943

822

819

1,860

2017

83

2,202

190

2,893

17

2015 2016

Aus. & NZ Divisions

TSO & Group Centre

Wealth, Asia Retail & Pacific

Institutional

Current period amortisation

Accelerated amortisation

2017 FUL L Y EAR
RESULT S

CORPORATE PROFILE

AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

CORPORATE PROFILE
48

CORPORATE PROFILE

PURPOSE AND VISION

CREDIT RATING

1.As at 30 September 2017

oANZ is a top 5 listed corporate in Australia and number one

bank in New Zealand

oMarket capitalisation of AU$86.9b

1


oTotal Assets of AU$897.3 billion

1



oWe operate in 34 markets across

oAustralia

oNew Zealand

oAsia

oPacific

oEurope

oAmerica

oMiddle East


oOur ~45,

000 staff serve retail, commercial and institutional

c

ustomers through

oconsumer and corporate offerings in our core

mar

kets, and

oRegional trade and capital flows across the region


oWe have over 550,000 shareholders


and paid ~$5b in

dividends in 2017


oShape a world where people and communities

th

rive


oBuild the best connected and most respected

bank

in the region


AA-

Negative

Aa3

Stable


AA-

Stable


S&P


FITCH


MOODY’S

Create a simpler, better capitalised, better balanced and more agile bank
Reduce operating costs and risks by

removing complexity and exiting low

return and non-core businesses


•Reduction of Institutional CRWA by $46 billion over two years, $18b year on year

•$8 billion increase in Retail and Commercial CRWA (FY17 vs FY16)

•53% of Group Capital is now allocated to the Retail and Commercial businesses in Australia and NZ

•The Group CET1 ratio was 10.6% at 30 September 2017

•Completion of announced asset disposals will deliver an estimated additional 80 bps of capital by the end of

FY

18.

•Group costs have reduced 9% in absolute terms (FY17 vs FY16) for the first time since 1999

Focus are efforts on areas where we can carve out a winning position

Make buying and owning a home or

starting, running and growing a small

business in Australia and New

Zealand easy. Be the best bank in the

world for customers driven by the

movement of goods and capital in our

region

•Introduction of First Home Buyer coaches to assist customers navigate the home buying process

•Increased number of retail customers in Australia from 5.3m to 5.6m

•In New Zealand we hold a leading position in overall brand consideration (51%)

•Small business lending in Australia was steady year on year with deposits up 9%. In New Zealand lending

inc

reased 5% with deposits up 7%

•Institutional Payments and Cash Management business is now 21% of Institutional income, up from 19% in FY15

•Our Institutional business in Aus & NZ ranks No.1 for overall market and lead penetration and the quality of our

service

1

and a top 4 Corporate Bank in Asia for a fifth successive year

2

STRATEGIC PROGRESS- EXAMPLES

49

1.Peter Lee Associates 2017 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2017 respectively)

2.Greenwich Associates 2016 Asian Large Corporate Banking Study (issued in March 2017): ANZ rank

ed =No.4

Build a superior everyday experience for our people and customers in order to compete in the digital age
Build more convenient, engaging

banking solutions to simplify the lives

of customers and our people


•The only bank to offer payment options across Apple Pay, Android Pay, Samsung Pay and FitBit Pay – backed

by the ability to make high value transactions easier with the introduction of voice biometrics

•Expanded accessibility features for ANZ Visa Debit cards including features to assist customers with visual

im

pairment and reading difficulties

•Acquired online property site RealAs to bolster our digital offering in Australia’s property market

•Added to our small business product offering through our employment hero partnership while adding to our

payments capability with BladePay and FastPay Next Generation

Drive a purpose and values led transformation of the Bank

Create a stronger sense of core

purpose, ethics and fairness, investing

in leaders who can help sense and

navigate a rapidly changing

environment

•Established CEO-l

ed Responsible Business Committee and revised Charter of ES&G Board Committee

•Contributed $131m in community investment supported by 113k community volunteering hours by employees.

•Introduced ‘The ANZ Way’, focusing on ANZ’s purpose, strategy, refreshed values and Code of Conduct

•Introduced a new ‘balanced scorecard’ incentive plan in our branches and retail banking contact centres in

Aus

tralia

•Implemented key priorities of our revised Human Rights Standards, including strengthened customer due

dil

igence and employee training

STRATEGIC PROGRESS - EXAMPLES

50

1.Peter Lee Associates 2017 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2017 respectively)

2.Greenwich Associates 2016 Asian Large Corporate Banking Study (issued in March 2017): ANZ rank

ed =No.4

CORPORATE SUSTAINABILITY
CORPORATE SUSTAINABILITY FRAMEWORK

OUR MATERIAL ISSUES


51

Our Corporate Sustainability Framework supports ANZ’s

business strategy and is aligned with the bank’s

Purpose.


The Framework has three key areas of focus:

Sustainable Growth, Social and Economic Participation

and Fair and Responsible Banking.


Our 2017 Corporate Sustainability Review, discussing

progress against the bank’s FY17 sustainability targets,

will be available on anz.com/cs

on 12 December 2017.

Fairness and ethical conduct: stakeholders want us to ‘work

harder to get it right’ and supported cultural change being driven

from the highest level within ANZ.

Fraud and data security: stakeholders consider we have a key

role in educating customers and the wider community about cyber

security and must ensure our policies and processes prevent

fraud and protect customer data.


Responsible lending to business: stakeholders consider the

social and environmental impacts of our business lending

decisions are core to risk management.

Customer experience: stakeholders highlighted fairness,

transparency and simplicity of products as central to building

customer and community trust.

Digital innovation: stakeholders consider keeping pace with digital

innovation and customer expectations is core to ANZ’s ability to

compete successfully now and in the long term.

Through our annual materiality assessment we engage with a

range of internal and external stakeholders to build a clear picture

of the ESG risks and opportunities that have the most potential to

impact our ability to create value. Stakeholder feedback informs

our sustainability approach, reporting and public targets.


In 2017, the top rated issues remained similar to those in 2016:

CORPORATE SUSTAINABILITY
FY17 PERFORMANCE ON TARGETS

52

The information provided covers the period 1 October 2016 – 30 September 2017 and has not been externally assured. Our full year Corporate Sustainability Review, to be released 12 December

2017, will be assured by KPMG and include our performance against all FY17 targets 1. This is the estimated number of people who have benefitted from ANZ’s MoneyMinded and SaverPlus

programs since 2003. 2. Includes Aboriginal and Torres Strait Islander people, people with a disability and refugees 3. Cumulative total since launch in 2013. 4. Employee headcount is used for

the basis of this disclosure. Includes all employees regardless of leave status excluding contractors (which are included in FTE).



FAIR &

RESPONSIBLE

BANKING

Implemented key priorities of our revised Human Rights Standards, including strengthened customer due

diligence and employee training


Cyber security education delivered to >60,000 customers


Implemented and embedded a third party risk screening tool covering ESG risk for suppliers

SOCIAL AND

ECONOMIC

PARTICIPATION

Almost 500,000 people reached through our financial inclusion programs

1


250 people employed from under-represented groups

2


184,576 customers have registered for goMoney™ in the Pacific

3



41.5% women in management positions

4



SUSTAINABLE

GROWTH

Funded and facilitated $6.9 billion in low carbon and sustainable solutions, such as green buildings, low

emissions transport, green bonds, renewable energy, efficient irrigation and low emissions gas power

generation, since 2015


Reduced carbon emissions from premises energy by 20% against 2013 baseline

$1,836m $3,695m $1,369m
New Zealand Division Institutional Division Other Australia Division

2017

Cash

Profit

$6,938m

CORPORATE PROFILE

ANZ GROUP – FULL YEAR 2017 CASH PROFIT

53

All figures provided on a Cash Basis for Full Year 2017

1.Other Includes: Wealth Australia ($238m), Asia Retail & Pacific (-$148m)

, Technology, Services & Operations and Group Centre (-$52m). Other = $38m

Institutional

Division


Cash profit:

$1,836m

New Zealand

Division


Cash profit:

$1,369m

Australia

Division


Cash profit:

$3,695m

Providing products, services and solutions

to Retail and Commercial customers

through our Retail and Corporate &

Commercial Banking businesses

Retail:

consumer and private banking customers


Commercial:

privately owned small, medium and large

enterprises and agricultural business

Providing products, services and solutions

to Retail and Commercial customers

through our Retail and Commercial

businesses

Retail:

consumer, wealth, private banking and

small business customers

Commercial:

privately owned medium and large

enterprises and agricultural business

Provides products, services and solutions to

global Institutional and business customers

across geographies


Products:

Cash, Loans & Specialised Finance, Trade

and Markets

Geographies:

located in Australia, New Zealand, Asia,

Europe, America, PNG and the Middle East

CORPORATE PROFILE
ANZ GROUP – SEPTEMBER 2017 Revenue & Expenses

54

CONSUMER (AUS & NZ) COMMERCIAL (AUS, NZ & International)

1.All figures provided on a Cash Basis for Full Year 2017

2.Other Includes: Wealth Australia, Asia Retail & Pacific, Technology, Services & Operations and Group Centre


52% $18,232m

$7,986m

Revenue 48%

Consumer

Expenses 50% 50%

Commercial

$3,981m

Revenue

Retail

Expenses

$8,837m

$9,395m

Institutional

$4,005m

42%

Expenses

Corporate

Revenue

67%

58%

33%

CORPORATE PROFILE
ANZ GROUP – SEPTEMBER 2017 BALANCE SHEET

55

CONSUMER (AUS & NZ) COMMERCIAL (AUS, NZ & International)

1.All figures provided on a Cash Basis for Full Year 2017

2.Other Includes: Wealth Australia, Asia Retail & Pacific, Technology, Services & Operations and Group Centre


Deposits $466b

Consumer

55%

Commercial

Loans $577b

45%

39% 61%

5%

Other Retail

Housing

Deposits Loans

$209b

95%

$350b

27%

$227b

Institutional

Loans

Corporate

Deposits

53%

73%

47%

$257b

CUSTOMER EXPERIENCE
MARKET SHARE – AUSTRALIA

1


MARKET SHARE – NEW ZEALAND

2

1. APRA Monthly Banking Statistics as at August 2017. 2. Sources: Mortgages - RBNZ, share of all banks as of August 2017, Kiwisaver - IRD, FUM market share as of June 2017, Life insurance

- ( Financial Services Council), share of all providers as of June 2017.

3. Peter Lee Associates 2017 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand

(issued in June and August 2017 respectively); ranked against the Top 4 competitors. 4. Greenwich Associates 2016 Asian Large Corporate Banking Study (issued in March 2017): ANZ ranked

=No.4 (2017 results published March 2018)


MARKET POSITION



56

AUSTRALIA

#1 Lead Bank Penetration

3


NEW ZEALAND

#1 Lead Bank Penetration

3



ASIA

Top 4 Corporate Bank

4

Clear leadership positions for key performance indicators including overall market penetration, lead

penetration and quality of service (Relationship Strength)

Top 4 Corporate Bank in Asia for a fifth successive year

2

16.9%

Personal

Lending

Home

Loans

Business

Deposits

Business

Loans

13.5%

14.5%

Household

Deposits

15.7%

Credit Cards

12.8%

18.7%

Agri

24.5%

34.1%

31.1%

Household

Deposits

9.5%

Mortgages KiwiSaver

29.2%

27.4%

Life

Insurance

Credit Cards

Bank 2

31%

26%

Bank 4

24% 24%

Bank 3 ANZ Bank 3 Bank 4

25%

9%

28%

Bank 2

46%

ANZ Bank 5 Bank 2

42%

Bank 1

54%

43%

Bank 3 ANZ

28% 28%

INSTITUTIONAL DIVISION


CUSTOMER EXPERIENCE
57

BUILDING KEY CAPABILITIES

DIGITAL WALLET ADOPTION


DIGITAL WALLET USAGE


Volume of transactions per quarter

m


KEY ACHIEVEMENTS:


Volume of cards provisioned and available per quarter

‘000


STRONG FOUNDATION BUILT TO CAPITALISE ON EMERGING MOBILE PAYMENTS

LANDSCAPE

Apple Pay

TM

Android Pay

TM

ANZ Mobile Pay Samsung Pay

FitBit

TM

Pay

•661k cards provisioned across eligible devices in digital wallets

with particularly strong adoption of Apple Pay

•Ongoing customer engagement and adoption with digital wallets

with 31m transactions and $1b spend since launch

•Continued to strengthen ANZ’s leadership position in Mobile

Payments through launch of ANZ with Samsung Pay, Fitbit Pay

and virtual Apple Pay provisioning through goMoney

•Enabled Australia’s domestic payments system, eftpos, to join

mobile payments revolution through partnership with Apple Pay

•Close attention to managing risk and regulatory landscape

•Demonstrated capability to partner and deliver to customer

needs – underlying capabilities are scalable

661

614

577

474

344

206

16

Q3FY17 Q2FY17 Q1FY17 Q4FY16 Q3FY16 Q2FY16 Q4FY17

8.27

7.19

5.94

4.94

3.37

1.74

0.05

Q4FY16 Q3FY17 Q2FY17 Q1FY17 Q4FY17 Q3FY16 Q2FY16

SHAREHOLDER RETURNS
58

DIVIDEND PER SHARE

SHARE PRICE


TOTAL SHAREHOLDER RETURN


10 YEAR PERFORMANCE


160160

181

178

164

145

140

126

136

0

50

100

150

200

FY15 FY11 FY09 FY08

56

FY14 FY10 FY17 FY13 FY12 FY16

cents

%

$

DPOR DPS

•Setting a conservative, sustainable DPS

•Confidence in the strong ongoing capital generation (NPAT)

in

our Retail / Commercial businesses and continued capital

efficiency in Institutional

•Credit quality trends

•Expected capital requirements

•The impact of expected asset sales on earnings and on

opport

unities for capital management initiatives

•Importance of stable payout ratio and franking credits

DIVIDEND CONSIDERATIONS

29.60

27.63

27.08

30.9230.78

24.75

19.52

23.68

24.39

18.75

29.70

2016 2015 2011 2012 2017 2010 2013 2014 2008 2009 2007

Share price close (last trading day in September of the financial year)

1 YEAR

(FY17)

TSR

78.2%

-0.3%

Share price

change

5 YEARS

(FY12 – FY17)

10 YEARS

(FY08 – FY17)


TSR

19.6%

Share price

change

59.2%

7.1%

TSR Share price

change

13.1%

FINANCIAL PERFORMANCE
59

REVENUE

EXPENSES

PROVISIONS

CASH PROFIT

$b

$b

$b

10 YEAR PERFORMANCE – CASH BASIS


9.4

10.4

9.4

8.8

8.3

8.0

7.7

6.7

6.1

5.4

FY11 FY13 FY15 FY14 FY08 FY17 FY09 FY10 FY16 FY12

20.5

20.620.5

19.6

18.4

17.6

16.8

15.8

14.4

11.5

FY15 FY16 FY08 FY11 FY17 FY10 FY12 FY09 FY14 FY13

1.2

2.0

1.2

1.0

1.2

1.2

1.2

1.8

3.0

1.9

FY17 FY09 FY11 FY12 FY14 FY15 FY13 FY10 FY08 FY16

7.0

5.9

7.2

7.1

6.5

6.0

5.7

5.0

3.4

3.0

FY17 FY15 FY16 FY14 FY11 FY10 FY09 FY13 FY12 FY08

$b

FINANCIAL PERFORMANCE - RATIOS
60

NET INTEREST MARGIN

COST TO INCOME

RETURN ON EQUITY

EARNINGS PER SHARE

1.In the March 2017 half, the group changed its calculation of net interest margin to net home loan deposit offset balances against total interest earning assets. The revised 2016 NIM is

2.07%

10 YEAR PERFORMANCE – CASH BASIS

1

46.1

50.7

45.7

44.7

44.945.6

45.9

44.2

45.7

46.8

FY09 FY14 FY17 FY13 FY08 FY12 FY15 FY11 FY10 FY16

1.99

2.002.00

2.10

2.20

2.30

2.40

2.50

2.29

2.01

FY08 FY11 FY09 FY16

1

FY10 FY14 FY13 FY15 FY12 FY17

11.9

10.3

14.0

15.415.3

15.6

16.2

15.5

10.3

14.5

FY08 FY09 FY11 FY12 FY16 FY14 FY13 FY15 FY10 FY17

237.1

202.6

260.3260.3

238.3

225.3

218.4

198.7

150.8

155.3

FY17 FY16 FY12 FY09 FY13 FY11 FY14 FY10 FY08 FY15

%

%

cents %

Changes to NIM

calculations. Refer

footnote

2017 FUL L Y EAR
RESULT S

BUSINESS PERFORMANCE

AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

FINANCIAL PERFORMANCE
62

1.Growth rates on a PCP basis (FY17 v FY16)

DIVISIONAL CONTRIBUTION TO CASH PROFIT

6,938398795

101

148

5,889

Asia Retail & Pacific FY17 Cash Profit Wealth Australia Australia FY16 Cash Profit TSO & Group Centre New Zealand Institutional

-307

-86

Revenue : +2%

Expenses : 0%

Provisions : -3%

Revenue : +3%

Expenses : -3%

Provisions : -35%

Revenue : +5%

Expenses : -9%

Provisions : -89%

Revenue : -13%

Expenses : -7%

FUM : +2%

Revenue : +18%

Expenses : -43%

Revenue : -45%

Expenses : -19%

Provisions : -16%

AUSTRALIA
63

REVENUE TOTAL PROVISIONS

CASH PROFIT RETURN

1

$m

$m

$m

$m

RISK WEIGHTED ASSETS

$b

FINANCIAL PERFORMANCE

EXPENSES

9,602

9,408

8,875

837

785

718

FY17 FY15 FY16

Revenue/Avg FTE ($k) Revenue

3,4233,426

3,232

FY16 FY17

35.6%

36.4%

FY15

36.4%

Expenses CTI

897

920

852

FY15 FY16 FY17

3,695

3,547

3,378

FY16 FY15 FY17

171

157

130

FY15 FY16 FY17

7.0%

2.6%

FY15 FY16

2.2%

FY17

5.9%

7.5%

2.9%

Return on RWA Revenue/RWA

%

AUSTRALIA DIVISION
PRIORITIES

64

MOVEMENTS

PRIORITIES ACTIONS METRICS


FY15 FY16 FY17

STRATEGIC FOCUS


Create a simpler, better

capitalised, better

balanced and more agile

bank

Simplified products

More digital branches

More self service

More digital sales

More digitally active

customers

# Products decommissioned

# Digital branches

# OTC transactions

Digital % of retail sales

Digital active customers


<10

5

37.3m

15%

2.9m


<10

40

33.8m

16%

3.0m


47

81

29.1m

21%

3.3m


Focus efforts on attractive

areas where we can carve

out a winning position

Attract more customers

Deepen customer

relationships

Grow FUM above system

# Retail Customers

Retail Customers holding >1 Product

Commercial Cross Sell (% growth)

HL (ANZ vs system)

1


Household Deposits (ANZ vs system)

1


5.3m

59.0%

4.8%

1.2x

0.9x

5.4m

59.9%

10.8%

1.0x

0.6x

5.6m

60.6%

6.7%

1.2x

1.1x

Build a superior

experience for our people

and customers to compete

in the digital age

Launch innovative solutions

to improve banker &

customer experience

Android Pay transaction (000’s)

Bladepay transactions (000’s)

Electronic verification uptake (trans / month)

-


-


-

138


n/a


4,405

1,871


62


9,828

Innovative

solutions in

place,

improving the

banker and

customer

experience

BladePay


Apple Pay

TM

Android Pay

TM,

ANZ Mobile Pay

Samsung Pay

FitBit

TM

Pay

VoiceID to

authorise

payments

Digital Branches

Improved

Frontline Tools for

our bankers

41 new digital branches, full

range of digital banking

options

1.APRA System growth numbers up to Aug-17

AUSTRALIA DIVISION
CONSISTENT GROWTH SUSTAINABLE RETURNS

RIGHTSIZING OUR COST BASE MANAGING OUR RISK


$b

$m

CONSISTENTLY DELIVERING SUSTAINABLE RESULTS

65

345

327

315

201

188

177

+ 7%

+ 6%

+ 6%

+ 4%

FY17 FY16 FY15

Deposits NLA

3,695

3,547

3,378

2.68

2.752.75

+ 4%

+ 5%

FY17 FY16 FY15

NIM (%) Cash Profit

FY17

35.6%

0.0%

2.0%

FY16

36.4%

6.0% 6.0%

FY15

36.4%

5.0%

6.0%

CTI Costs Revenue

FY17

0.38%

0.26%

FY16

0.36%

0.28%

FY15

0.38%

0.25%

GIA as a % of GLA IP Loss Rate

2.70 ex

levy

1,553
1,455

1,321

510

497

474

FY17 FY16 FY15

MORE BUSINESS RELATIONSHIPS

AUSTRALIA DIVISION

MORE RETAIL CUSTOMERS MORE PRODUCTS PER CUSTOMER

BALANCED GROWTH

000’s

Retail Products Per Customer (%)

MORE CUSTOMERS, MORE ENGAGEMENT

66

6,000

5,000

4,000

3,000

+~300k

Sep-17 Sep-16 Sep-15

41.040.139.4

59.0

59.960.6

Sep-17 Sep-16 Sep-15

Commercial Customers (’000)

Commercial Cross Sell ($m)

FY17

6.1%

7.1%

FY16

6.5%

6.4%

Household Lending (System)

1

Household Lending (ANZ)

1

FY17

5.4%

6.2%

FY16

8.7%

5.1%

Household Deposits (System)

1

Household Deposits (ANZ)

1

Retail Customers (’000)

Multiple

Single

1.APRA System growth numbers up to Aug-17

MANAGING RISK
Offsets

+11%

AUSTRALIA DIVISION

CONSISTENT GROWTH FOCUSED GROWTH

RESPONDING TO REGULATORY CHANGES


$b

Retail FUM ($b) , PCP growth (%)

Home Loans FUM

RETAIL

67

277

259

244

144

135

126

FY17 FY16 FY15

+6%

+7%

+7%

+7%

Deposits NLA

FY17

$12b

$265b

Investor

33%

34%

37%

OO

63%

62%

58%

IO

31%

36%

36%

P&I

69%

64%

64%

FY17 FY16 FY15

FY17

0.11%

0.18%

FY16

0.10%

0.17%

FY15

0.09%

0.15%

GIA as a % of GLA IP Loss Rate (%)

$14b

FY17

$104b

$27b

Home Loans

+7%

Consumer Finance

-3%

Savings

+6%

Transact

+7%

IMPROVING CRWA PROFILE MANAGING RISK
AUSTRALIA DIVISION

BALANCED GROWTH GROWNG PRIORITY SEGMENTS

1

- Revenue Growth

1.Growth rates reflect Aug-17 pcp

2.On 1 November 2015, the Group sold the Esanda Dealer Finance portfolio with the majority of the business transferred by 31 December

2015

CORPORATE & COMMERCIAL BANKING

68

69

68

71

57

53

51

FY17 FY16 FY15

-4%

+1%

+4%

+9%

+15%

FY17 FY16

6968

71

58

59

61

FY17 FY16 FY15

Deposits NLA Lending Revenue

+12%

FY17 FY16

CRWA

2

NLA

2

FY17

1.43%

0.56%

FY16

1.34%

0.68%

FY15

1.35%

0.58%

IP Loss Rate (%) GIA as % of GLA

Health

Emerging Corporate

$b

$b

CRWA -2%

NLA +1%

AUSTRALIA DIVISION
DIGITAL

69


DELIVERING SUPERIOR EXPERIENCE FOR OUR

PEOPLE AND CUSTOMERS

TRANSLATING INTO BUSINESS OUTCOMES

Cutting Edge Experiences

Launched Fitbit Pay

TM

, Samsung Pay

TM

and delivered Touch ID,

instant card replacement for customers with a digital wallet and voice

biometrics for high value payments

.

Helping Australians buy a house

•In its first month alone, 40 thousand unique visitors have used

Real

As – Australia’s most accurate property price prediction

service – to better buy their home.

•Launched HOLA, an online home loan service enabling

cus

tomers to be “Auction Ready” within minutes – generating

$200m in FUM pipeline and now accounts for 25% of call centre

home loans volumes.

Helping Australians start and run their business

•Partnered with Employment Hero to help our Small Business

cus

tomers manage their employee base.

•Launched SBOS, reducing business loan processing times by up

to 65% and enabling “Walk out working” - real time account

opening for Deposit & Transaction products.

Leading with Data for our clients

Built a world class Institutional Data Science team enabling better

client experience and winning ANZ new client business.


Making banking easier for our customers

•Opened 41 new digital branches with a full range of digital banking

opti

ons including digital self-service.

•Launched PLCC, personal loans online in just a few steps, with an

answer within 60 seconds.

70%

75%

80%

85%

Sep-17 Sep-16 Sep-15

of value transactions

(deposits and withdrawals)

are now completed digitally

83%

digitally active customers

3.3m

of Australia retail sales are

completed digitally

21%

15%

20%

25%

Sep-17 Sep-16 Sep-15

2.7m

3.0m

3.3m

3.

6m

Sep-17 Sep-16 Sep-15

App logons weekly

15.8m

INSTITUTIONAL
DELIVERING ON OUR STRATEGIC AGENDA

70

1. Peak RWA was $199b in January 2015; 2.FTE and expense reduction from FY15 to FY17; 3. From October 2016 to September 2017; 4. Weighted average CCR of the portfolio;

5. Cash profit divided by average risk weighted assets from FY15 to FY17; 6. From peak at September 2015; excludes Papua New Guinea

Maintained our leading market position with customers,

while transforming the business (37% fewer

customers

6

)

Making targeted investment in priority channels and

products to improve customer experience and position

the business for profitable growth


CUSTOMER


FUTURE

FOCUSSED


22% fewer staff

2

and 5% reduction in costs

2

by

simplifying and streamlining the business


36% of Australia and 29% of New Zealand revenue

sourced from our International network

3

$50b (25%) reduction in RWA

1

by focussing on higher

return, on-strategy priority segments

Lowered the risk profile

4

of the business and improved

returns

5

of Institutional (15% higher) and the Group


SIMPLIFICATION


NETWORK


RWA

RISK & RETURN

INSTITUTIONAL
71

AUSTRALIA ASIA

1.Peter Lee Associates 2017 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2017 respectively)

2.Greenwich Associates 2016 Asian Large Corporate Banking Study (issued in March 2017): ANZ ranked =No.4


#1 Lead Bank Penetration

1


Top 4 Corporate Bank

2


#1 Lead Bank Penetration

1


MAINTAINED OUR LEADING MARKET POSITIONS ACROSS OUR KEY GEOGRAPHIES

NEW ZEALAND


Bank 4

24%

Bank 3

24%

Bank 2

26%

ANZ

31%

Bank 5

28%

ANZ

28%

Bank 3

42%

Bank 2

43%

Bank 1

54%

Bank 4

9%

Bank 3

25%

Bank 2

28%

ANZ

46%

INSTITUTIONAL
72

REVENUE

1

TOTAL PROVISION CHARGES

CASH PROFIT

1

RETURN

1

1.Excluding FY16 large/notable Items (derivative CVA methodology change and restructuring costs): Institutional revenue was $3m (0%) lower; expenses were $130m (5%) lower; cash

profit was $564m (44%) higher; and revenue/average RWA was 44bps (15%) higher in FY17

2.Cash Profit divided by average Risk Weighted Assets

$m

$m


$m

$m

RISK WEIGHTED ASSETS

$b

A SIMPLER, BETTER-BALANCED AND HIGHER RETURNING INSTITUTIONAL

EXPENSES

1


1,098

929

913

FY15

5,748

5% -6%

FY17

5,414

FY16

5,180

-237

Revenue/Average FTE ($k)

Derivative CVA methodology change

Revenue

1,918

1,272

1,041

-231

FY15

1,911

76%

FY17

1,836

FY16

-7

-4%

149

168

198

-12% -25%

FY17 FY16 FY15

80

743

199

FY17 FY16 FY15

1.1%

FY16

2.8%

0.6%

FY15

3.0%

1.0%

13% 20%

FY17

3.4%

Return on Average RWA

2

Revenue/Average RWA

57%

92

FY15

2,873

50%

10

2,736

51%

FY16

2,958

-5% -8%

FY17

Cost-to-income ratio

Restructuring costs

Expenses

FY15/16 Large/Notable Items

Cash Profit

INSTITUTIONAL
73

REVENUE CONTRIBUTION

1,2

CREDIT RISK WEIGHTED ASSETS


MARKETS REVENUE

2

1.L&SF = Loans and Specialised Finance; Trade = Trade and Supply Chain; PCM = Payments and Cash Management

2.Excluding the $237m FY16 Derivative CVA methodology change, Institutional revenue was $3m (0%) lower; and Markets revenue was $321m

(16%) higher, in FY17

3.

Cash Profit divided by average Risk Weighted Assets


$m

$m

$b


1,795

1,655

1,413

1,080

1,139

1,156

645

516

430

2,170

2,356

1,798

5% -6%

FY17

5,414

59

FY16

5,180

72

FY15

5,748

58

Other L&SF PCM Trade Markets

634

573

663

559

1,1781,084

934

390396

9% 31%

FY17

2,356

229

FY16

1,798

-237

-102

FY15

2,170

23

Derivative CVA methodology change

Derivative valuation adjustments

Balance Sheet

Franchise Trading

Franchise Sales

42

99

86

73

33

38

28

-13% -27%

FY17

123

17

FY16

142

18

FY15

169

Other L&SF Trade

STRONG MARKETS AND PCM RESULT, WITH L&SF AND TRADE REPOSITIONED

INSTITUTIONAL
74

TOTAL RWA CRWA REDUCTION


REVENUE ON AVERAGE RWA


RETURN ON AVERAGE RWA

3


1.Lending movement comprises $10b reduction from active client management, $3b reduction from shorter tenor across the portfolio and $3b from reduction in counterparty credit risk on derivatives

2.Institutional ex-Ma

rkets net interest income divided by average credit risk weighted assets

3.

Cash profit divided by average risk weighted assets



$b

$b

$b

RISK ADJUSTED NIM

2

SMALLER, BETTER BALANCED AND HIGHER RETURNING

CREDIT RWA

169

142

123

29

26

-25% -12%

Sep 17

149

26

Sep 16

168

Sep 15

198

Other RWA CRWA


77

71

64

82

60

51

11

Sep 15

169

10

-27% -13%

Sep 17

123

8

Sep 16

142

International NZ Aus & PNG

FY17

1.1%

0.6%

3.0%

1.3%

FY16

0.6%

0.2%

1.5%

0.7%

FY15

1.0%

0.5%

2.5%

1.2%

Institutional

International

NZ

Aus & PNG

FY17

3.4%

2.6%

5.5%

3.7%

FY16

2.8%

2.5%

3.6%

3.0%

FY15

3.0%

2.4%

5.0%

3.3%

Institutional

International

NZ

Aus & PNG

FY17

2.11%

1.50%

2.49%

2.59%

FY16

1.99%

1.44%

2.38%

2.52%

FY15

1.94%

1.30%

2.46%

2.65%

Institutional

International

NZ

Aus & PNG

1

-13%

Sep-17

123

Data &

methodology

Risk

-2

Lending

1

-16

FX

-2

Sep-16

142

41%
46%

53%

51%

48%

41%

FY16

6%

FY15

6%

8%

FY17

Aus & PNG International NZ

2.75%

2.42%

2.49%

1.75%

1.35%

2.05%

FY15

2.06%

FY17

2.10%

1.68%

1.54%

FY16

2.20%

1.68%

NZ

Aus & PNG International

Institutional

3

FY17

210

Bank levy

-2

220

Deposit

Pricing

and Mix

Asset

Pricing

and Mix

-6

-5

FY16 Balance

Sheet Mix

4

INSTITUTIONAL

INTEREST EARNING ASSETS

1

VOLUMES AND MARGINS

2

NIM BY REGION

3

FY17 NIM

3

1. Average interest earning assets for L&SF and Trade; 2. Asset margins represents Loan Product, Specialised Finance and Trade. Deposit margins represents Payments and Cash

Management; 3. Institutional ex-Markets net interest margin; 4. Balance sheet mix represents the portfolio level change between interest earnings assets and interest earning liabilities. In FY17,

Institutional had higher interest earning liabilities than interest earning assets, and this mix change is dilutive to Institutional’s net interest margin

$b

bps

OPTIMISING PORTFOLIO MIX AND MANAGING MARGINS



75

94

107

119

FY17 FY16 FY15

Average Interest Earning Assets

1

FY17

0.72%

1.50%

FY16

0.64%

1.57%

FY15

1.53%

0.69%

Deposit margins

Asset margins

91

92

93

8

97

FY17

100

FY16

101

FY15

99

Average Customer Deposits

Average Deposits from Banks

INSTITUTIONAL
76

EXPENSES

1

FTE REDUCTIONS

2

PRODUCTIVITY

1

STP RATES

3

1. Excluding FY16 large/notable Items (derivative CVA methodology change and restructuring costs): Institutional expenses were $130m (5%) lower; revenue/FTE improved 13%; Opex/Assets

was 2 basis points lower; and personnel cost was $175m lower in FY17; 2. Senior Management and Other Staff include Central Functions. Central Functions comprises enablement and support

functions within Institutional; 3. Straight through processed (STP) volumes for Markets (Trade Capture, Confirmation, Settlement), Cash Management (Australia and NZ blended inward and

outward payments) and Trade (volumes via the Transactive Trade Portal)

$m

$k

EXPENSE DRIVERS

1


$m

DRIVING PRODUCTIVITY BY SIMPLIFYING AND STREAMLINING THE BUSINESS

FTE

Other Staff

-25%

-22%

Senior Mgmt

Sep-17 Sep 16 Sep 15

4,754

5,112

6,103

Sep 15

-7%

Sep 16

-22%

Sep 17

1,098

929

913

0.75%

0.68%

FY15 FY16 FY17

0.72%

20% 18%

Revenue/Average FTE

Operating Expenses/Average Assets

42

3

FY17 Other D&A

-267

Personnel

-8%

2,958

FY16

2,736

-32%

Central

Functions

FY15

-7%

57%

2,736

51%

2,873

10

FY17

-5%

50%

2,958

92

FY16

Expenses

Cost-to-income ratio Restructuring Costs

45%

93%

36%

Trade

88%

30%

Markets

84%

93%

88%

Cash

Management

79%

FY17 FY15 FY16

INSTITUTIONAL
77

EXPOSURE-AT-DEFAULT

1

NEW IMPAIRED ASSETS

INDIVIDUAL PROVISIONS TOTAL LOSS RATE

2

1.Net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Includes amounts for 'Securitisation' and 'Other Assets' Basel asset classes

2.Credit Impairment Charges divided by average Gross Lending Assets

$b

$m

$m

$m

COLLECTIVE PROVISIONS


$m

DISCIPLINED PORTFOLIO MANAGEMENT AND BENIGN CREDIT ENVIRONMENT

GROSS IMPAIRED ASSETS


363

17%

39%

Sep 16

-1%

367

15%

34%

-10%

Sep 17

85%

18%

83%

82%

Sep 15

402

42%

Investment

Sub-investment

CRWA/EAD %

551

78

147

FY15

207

776

FY16

177

FY17

Oswal Settlement

Emerging Corporates

Individual Provisions

-97

-33

-8

FY15 FY16 FY17

509

728

409

557

272

321

42

960

Sep 15

120

1,405

Sep 16

31

624

Sep 17

-35% -56%

Aus & PNG NZ International

467

546

493

507

290

292

-29% +7%

Sep 17

1

760

Sep 15

112

1,151

Sep 16

19

816

Aus & PNG NZ International

0.14%

0.06%

0.56%

NEW ZEALAND
78

REVENUE TOTAL PROVISIONS

CASH PROFIT RETURN

1.FY16 includes large/notable items relevant to New Zealand Division. These are software capitalisation changes and restructuring costs

NZDm

NZDm

NZDm


NZDm

RISK WEIGHTED ASSETS

NZDb

FINANCIAL PERFORMANCE

1

EXPENSES

3,381

3,320

3,211

538

521

491

FY17 FY15 FY16

Revenue Revenue/Avg FTE ($k)

1,271

1,316

1,303

39.6%

37.6%

40.6%

FY15 FY16 FY17

Expenses CTI

83

129

59

FY15 FY16 FY17

1,459

1,361

1,339

FY15 FY17 FY16

61

63

60

Sep 17 Sep 16 Sep 15

2.22%

5.55%

FY16 FY15 FY17

5.31%

2.18%

5.32%

2.39%

Revenue/RWA

Return on RWA

NEW ZEALAND DIVISION
PRIORITIES

79

1.Source: McCulley Research Brand Tracking (online survey, first choice or seriously considered); six month rolling average

2.Source: Camorra Retail Market Monitor (RMM); six month rolling score

3.Source: RBNZ, September 2017 FUM market share as of June 2017

4.Source: RBNZ, September 2017 share of all banks as of August 2017. Changes i

n

RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs prior periods

5.New Zealand Geography (NZD)

6.Dynamic basis, as of September 2017



PRIORITIES ACTIONS METRICS


SEP 15 SEP 16 SEP 17

STRATEGIC FOCUS


#1 in service

Grow customer

satisfaction and brand

consideration

Brand Consideration

1

45.5% 49.6% 50.9%

Migrant Banking Brand Consideration

1

66% 75% 74%

Retail Net Promoter Score

2

-0.6 8.6 12.3

KiwiSaver provider

3

24.4% 24.8% 24.5%

Home ownership and

running a small

business

Make banking easier for

home owners and small

business

Home Loans (Market Share)

4

31.6% 31.5% 31.1%


Home Loan (FUM)

5

$68b $73b $77b

Household deposits (Market Share)

4

31.2% 31.7% 34.1%

Business Loans (Market Share)

4

30.8% 29.6% 28.4%

Leading digital bank

Build a digital bank with

a human touch

Digitally active customers 1.2m 1.2m 1.3m

Value transactions completed digitally

75% 80% 82%

Leader in mobile banking

2

29% 32% 37%

Create a simpler better

balanced bank

Continue to automate,

simplify and

industrialise

Funding gap

5

$29.5b $29.3b $28.1b

NLA

5

$114.4b $120.7b $124.9b

Deposits

5

$84.9b $91.4b $96.8b

Mortgages LVR <80%

6

89.3% 93.3% 94.1%

FTE

6,472 6,317 6,207

CTI

40.6% 39.6% 37.6%

6,207
6,317

6,472

20%

40%

60%

FY17 FY16 FY15

NEW ZEALAND

BALANCE SHEET

1



PROFITABILITY & MARGIN

2


MORTGAGES


LOAN TO VALUE RATIO

3


FTE & CTI

2

1.NZ Geography

2.NZ Division

3.

Dynamic basis, as of September 2017



NZDb

STRATEGIC FOCUS – SIMPLER, BETTER BALANCED BANK

96.8

91.4

84.9

124.9

120.7

114.4

29.5

28.1

29.3

Sep 17 Sep 16 Sep 15

Deposits NLA Funding gap (RHS)

FTE CTI (RHS)

Sep 17

5.9%

94.1%

Sep 16

6.7%

93.3%

Sep 15

10.7%

89.3%

> 80% LVR mortgages < 80% LVR mortgages

80

Focus on customer deposit growth

encouraging New Zealanders to save

Simplification and automation

contributing to FTE and CTI reductions

Continue to de-risk the bank by

improving credit profile

1,459

1,339

1,361

2.0%

2.2%

2.4%

2.6%

FY17 FY16 FY15

Cash Profit NIM (RHS)

NIM stabilised 2H17

NZDm

#2 #2 #1
NEW ZEALAND

NET CUSTOMER GROWTH BRAND CONSIDERATION

1


RETAIL NET PROMOTER SCORE

2

BRAND CONSIDERATION – MIGRANTS

1.Source: McCulley Research Brand Tracking (online survey, first choice or seriously considered); six month rolling average

2.Source: Camorra Retail Market Monitor (RMM); si

x month rolling score

3.Source: Statistics NZ, 12 months to September

New Zealand Division (‘000)


STRATEGIC FOCUS – # 1 IN SERVICE

FY17

54

FY16

65

FY15

56

Net Retail acquisition (new less defection)

50.9%

49.6%

45.5%

Sep 16 Sep 17 Sep 15

ANZ brand consideration

71

70

61

0%

20%

40%

60%

80%

100%

Sep 17 Sep 15 Sep 16

Net migration

3

Brand consideration

1

(RHS)

81

12.3

8.6

-0.6

Sep 17 Sep 16 Sep 15

(‘000)

NEW ZEALAND
HOUSE PRICES

3


1.Source: ANZ Research

2.Source: ANZ, Statistics NZ

3.Source: ANZ, REINZ

4.Source: Roy Morgan, ANZ Research


ENVIRONMENT

82

GDP

1


2.8%

2.9%

2.6%

3.0%

2.5%

3.4%

2016 2015 2014 2019F 2017F 2018F

CONSUMER CONFIDENCE

4


100

110

120

130

140

14 15 17 13 12 18 16

-5

0

5

10

15

20

25

30

14 13 16 15 18 12 17

Annual % change (3 month avg)

Index

Annual average % change

0.0

0.5

1.0

1.

5

2.0

2.5

3.0

Mar

15

Sep

17

Sep

15

Sep

16

Mar

17

Sep

14

Mar

16

INFLATION

2


%

Actual CPI CPI Expectations

Actual Seasonally adjusted Auckland NZ ex-Auckland

NEW ZEALAND
RETAIL


1.Source: RBNZ, share of all banks as of August 2017

2.Source: RBNZ

, FUM market share as of June 2017

3.Source: FSC (Financial Services Council), share of all providers as of June 2017



MARKET SHARE

•Maintained our leading position in core banking products to support our vision of helping more Kiwis succeed

•Focus on well managed sustainable growth means our deposit growth has exceeded that of lending


Mo

rtgages

1

•Maintained our #1 market share position while continuing to lead the market in responsible lending

•Managed risk by taking a cautious approach in selected segments (overseas income earners and long term interest only loans)


Household deposits

1


•Continued to experience strong household deposit growth in an increasingly competitive marketplace with our emphasis on

encouraging New Zealanders to save


Credit cards

1


•Focus on productive business has seen our attention remain on interest bearing balances and share of spend remains strong

•Simplified our product offerings in the market, reducing the number of active consumer products from 11 to 5


KiwiSaver

2


•#1 KiwiSaver provider with almost 735,000 KiwiSaver members. FY17 FUM growth of $1.8b, taking total FUM to >$11b


Life insurance

3


•Continued to improve the quality of proprietary distribution, with bank channel lapse rates improving 140bps from last year

•Digital capabilities enhanced through market leading life and general insurance premium calculators

31.1%

34.1%

27.4%

9.5%

24.5%

83

COMMERCIAL AND AGRI CREDIT QUALITY
Dairy as a % of total NZ Geography

12.4% 11.9% 11.7% 10.9% 10.0%

AGRI PORTFOLIO (GLA)

1



NEW ZEALAND

AGRI MARKET SHARE

2


1.NZ Geography (Gross Loans and Advances)

2.Source: RBNZ

, changes in RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs prior periods


NZDb

COMMERCIAL

20

10

0

FY17 FY16 FY15 FY14 FY13

84

Other rural Sheep & Beef Dairy

Aug 17

2.2%

0.6%

29.2%

1H17

-2.8%

-4.7%

29.7%

2H16

2.5%

0.6%

30.3%

1H16

1.4%

0.0%

30.9%

System growth ANZ growth ANZ market share

COMMERCIAL AND AGRI PORTFOLIO (GLA)


4%

6%

3%

12%

27%

48%

Manufacturing

Other

Entertainment, Leisure

& Tourism

Wholesale & Retail Trade

Property

Agri

2H15

0.56%

2H17

0.68%

1H17

0.94%

2H16

0.67%

1H16

0.47%

GIA AS % OF GLA

DIGITAL

NEW ZEALAND

DELIVERING SUPERIOR EXPERIENCE FOR OUR

PEOPLE AND CUSTOMERS

TRANSLATING INTO BUSINESS OUTCOMES

1.Banker Workbench is a frontline ANZ tool

2.As at point of time, September 2017

First Bank in NZ to launch Apple Pay

TM


Enabled self-service to report lost or stolen cards and

arrange a replacement card via goMoney

An enhanced and intuitive view of the Cards pages on

ANZ.co.nz

Apply & Open functionality in goMoney for Everyday

Accounts, Savings, Cards, Loans and KiwiSaver

Banker Workbench

1

won a Gold Award for User

Experience in 2017 NZ Design Institute Awards

20%

30%

40%

Sep 15 Sep 17

+8%

Sep 16

considered a leader in

mobile banking

#1

digitally active customers

1.3m

of value transactions

2


(deposits and withdrawals)

are now completed digitally

82%

70%

75%

80%

85%

Sep 15

+6%

Sep 17 Sep 16

1.1m

1.2m

1.3m

1.4m

Sep 15 Sep 16 Sep 17

+171k

85

-1,580
-1,446

3,824

4,077

-1,478

3,885

FY17

2,631

FY16

2,244

FY15

2,407

NEW ZEALAND GEOGRAPHY


1.FY16 includes large/notable items relevant to New Zealand Geography. These are software capitalisation changes, derivative credit valuation adjustment changes and restructuring costs

2.RWA is on an APRA basis


CASH PROFIT

FY17 2H17 1H17

NZDm NZDm NZDm

Income

4,077 2,029 2,048

Net interest

3,078 1,544 1,534

Other income

999 485 514

Expenses

1,446 728 718

PBP

2,631 1,301 1,330

Provisions charge

59 19 40

Cash profit

1,855 927 928

CTI

35.5% 35.9% 35.0%

Customer deposits

96,829 96,829 96,259

NLA

124,880 124,880 122,954

RWA

2


72,162 72,162 74,511

86

PROFIT BEFORE PROVISIONS

1


BALANCE SHEET

NZDb

NZDm

Expenses Revenue

114

121

125

85

91

97

Sep 17

222

Sep 16

212

Sep 15

199

NLA Customer Deposits

WEALTH AUSTRALIA
PRIORITIES

87

Notes: 1.Sourced from Wealth Analytics. Wealth solutions are matched only to customers with an existing retail relationship and customer number. Match rates vary between products. Excludes

$0 balance superannuation accounts, Oasis, Group Life, Inactive Share Trading accounts and legacy Employer Super customers/accounts; 2. As at 31 August 2017; 3. This includes the transition

of Closed Employer Super plans to ANZ Smart Choice (Employer) 4. Percentage is based on ADA member count transitioned. 5. Women in Management is defined as the proportion of female

staff in Group 1-4 roles; 6. Talent and Culture figures for FY15 are for Global Wealth and include Private Bank and Wealth outside of Australia; 7. FY17 engagement score based on MyVoice

Pulse survey, a significantly smaller sample size than previous years

Sources: Wealth Analytics; NMG

PRIORITIES ACTIONS METRICS


FY15 FY16 FY17

STRATEGIC FOCUS


Integrate into the

bank propositions

Embedded Wealth program

Wealth Solutions held by ANZ

customers

1


956k 993k 998k

2


Solutions uplift

1

n/a 3.9% 0.5%

2


Empower advisers


Grow for Advice


•Grow for Advice Ins

urance offer developed and piloted

•Client engagement tool, Wealth Report and Projection Modeller launched

•Launch of digital underwriting pre-assessment tool for advisers

Australia’s leading life

insurer

One Care repricing

Launch Essentials

Retail Life Inforce Premium ($m) 932

998 1,038

Retail Life New Business ($m) 103 94 88

Retail Lapse rate 13.3% 14.0% 14.1%

Simplify super and

investment

Launched Grow Wrap

Completed transition

program

Voyage & Grow Wrap:

Avg FUM ($m) 1,599

1,954 2,848

Inflows ($m) 430 542 645

Smart Choice:

Avg FUM ($m)

3

3,414 9,850 14,430

Legacy book transitioned ($m)

4

17% 57% 100%

Develop our people

Women in Management

5

41.2%

6

43.2% 45.5%

Employee engagement 73%

6

71% 69%

7

115
3

112311

21

157

Tax


Insurance

-21

-14

Funds

Management

Tax Insurance Expenses 2H16

-31

-6 -3

Corp &

Other

1H17 2H17 Corp &

Other

Funds

Management

Expenses

2

-3

REVENUE & COST TREND


WEALTH AUSTRALIA

PROFIT CONTRIBUTION

1.Embedded value includes Insurance and Funds Management businesses only. The product lines used are on the same basis as the Results Announcement in prior periods. This is

different to the product lines used in the strategic review. Embedded value is adjusted to allow for the impact of dividends and net transfers.

2.Decrease in expenses includes $7m in restructuring costs in 2H17. The underlying reduction in expenses was $14m.


$m

$m

FINANCIAL HIGHLIGHTS

88

EMBEDDED VALUE

1

$m

4,752

4,505

4,012

Sep-15


Sep-17 Sep-16

1,086

1,255

1,273

743

801

751

FY17 FY15 FY16

Expenses Income

• Adverse Insurance claims experience

• Margin decline due to rationalisation of

Funds

Management portfolio

• Lower realised gains due to rebalancing

of i

nvested capital

• Disciplined expense management

•Claims experience steady in 2H17

•Margin decline due to rationalisation of

Funds

Management portfolio has

stabilised

•Disciplined expense management

4,492
4,893

4,536

304

138

Experience

Deviations

Sep-17

-85

Net

Transfers

-291

Economic

Assumption

changes

Subtotal

-110

Value of

New

Business

Sep-16 Expected

Return

WEALTH AUSTRALIA

PRODUCT MIX IN INDIVIDUAL

LIFE INSURANCE IN-FORCE


RETAIL LIFE LAPSE RATES



EMBEDDED VALUE

1


1.Embedded value includes Insurance and Funds Management businesses only. The product lines used are on the same basis as the Results Announcement in prior periods. This is different

to the product lines used in the strategic review.


$m %

$m

INSURANCE

1,183

FY17

31%

FY16 FY15

30%

69%

1,093

30%

70%

70%

1,158

14.0%

13.3%

FY15

14.1%

FY16 FY17

89

COMPOSITION OF LIFE INSURANCE

IN-FORCE


$m

Underlying growth of 8%

Lump Sum Income Protection

1,614

FY17

28%

FY16 FY15

27%

72%

1,516

28%

72%

73%

1,603

Individual Group

WEALTH AUSTRALIA
FUNDS MANAGEMENT AVERAGE FUM


SMARTCHOICE ACTIVE MEMBERS

FUNDS MANAGEMENT FUM BY SOLUTION



FY17 FUNDS MANAGEMENT NETFLOWS BY

SOLUTION



1.Includes the transition of Closed Employer Super plans to ANZ Smart Choice (Employer)

$b

% growth

FUM $b

$m

FUNDS MANAGEMENT

49

4848

FY16 FY17

+3%

FY15

(444)

(2,255)

267

953

229

Wrap

(Voyage

& Grow)

ANZ

Smart Choice

Employer Retail OneAnswer

Frontier

Open solutions

1

Closed solutions

1


43%

31%

Employer

1

24%

26%

Retail

FY16 (vs FY15) FY17 (vs FY16)

16

1110

9

11

3

Sep-17

4

2

+97%

2

23

15

Sep-15 Sep-16

30

Wrap (Voyage & Grow)

ANZ Smart Choice

OneAnswer Frontier

Open solutions

1

Closed solutions

1


20

19

17

12

-40%

3

Sep-17

25

19

6

Sep-15 Sep-16

32

Legacy Employer

Legacy Retail

90

2017 FUL L Y EAR
RESULT S

TREASURY


AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

REGULATORY CAPITAL
CAPITAL UPDATE

APRA COMMON EQUITY TIER 1 (CET1)


BASEL III CET1

1. Internationally Comparable methodology aligns with APRA’s information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do

not include an estimate of the Basel I capital floor. 2.Based on APRA information paper “Strengthening banking system resilience - establishing unquestionably strong capital ratios” released in

July 2017 3.Based on Group 1 banks as identified by the BIS (internationally active banks with Tier 1 capital of more than €3 billion). The top quartile of this group was 14.4% as at December

2016. 4. Cash Earnings excludes ‘Large/notable’ items’. 5. Represents the movement in retained earnings in deconsolidated entiti es, capitalised software, EL v EP shortfall and other intangibles.

6. Other mainly due to implementation of ANZ’s new Australian mortgages capital model.


%

%


Capital Position

APRA CET1 ratio of 10.6% achieves APRA’s ‘unquestionably strong’

requirements well ahead of 2020 implementation.

Internationally Comparable

1

CET 1 ratio of 15.8% – above the APRA

Unquestionably Strong top quartile

2

calibration of 15% and Basel top

quartile

3

CET1 of 14.4%.

APRA Leverage ratio of 5.4% or 6.2% on an Internationally

Comparable basis.

Organic Capital Generation & Dividend

Relative to historical averages, higher organic capital generation for

FY17 (+229bp) and 2H17 (+118bp) was mainly driven by the reduction

in Institutional Credit RWA (from lending) of $16.4bn and $7.6bn

respectively.

Final dividend of 80 cents fully franked, consistent with transition to

revised 60%-65% payout strategy.

Capital Outlook

ANZ intends to neutralise shares allocated under the FY17 Final

Dividend Re-investment Plan (DRP) by acquiring an equivalent number

of shares on market.

Announced asset sales would increase the CET1 ratio by ~80 bps

(taking Sep-17 pro-forma CET1 ratio to ~ 11.4%).

As we receive the proceeds from the announced sales of non-core

businesses we will have the flexibility to consider additional capital

management initiatives.


10.57

0.09

0.05

0.25

0.88

10.13

9.61

-0.25

RWA

Business

Release

Capital

Deductions

5

Dividends

(Net

DRP)

Sep -16

-0.58

Other

6

Asia

Retail

Divestments

Mar -17 Cash

NPAT

4

Sep -17

10.6

10.1

9.6

15.8

15.2

14.5

Mar-17 Sep-16 Sep-17

APRA Internationally Comparable


Net Organic Capital

Generation +118bps

92

REGULATORY CAPITAL GENERATION
93

Organic Capital Generation

•Strong net organic capital generation in F

Y17

and 2H17. Reflects progress on the Group’s

strategy to reshape its business, including the

run-off of low returning assets in Institutional

.

Non -Core and non-recurring items

•Non-core and non-r

ecurring items in 2H17 and

FY17 largely reflect the impact of increased risk

weights following implementation of ANZ’s new

Australian mortgages capital model -22bps,

non cash adjustments and FX impacts, partially

offset by benefits from Asia Retail and Wealth

sale +9bps (Singapore, Hong Kong and China).


1. Cash profit for 2H17 and FY17 excludes ‘large/notable items’ (which are included as “as capital deductions” and “other non-core and non-recurring items”).

2. Represents m

ovement in retained earnings in deconsolidated entities, capitalised software, EL v EP shortfall and other intangibles.


COMMON EQUITY TIER 1

GENERATION (bps)

Second half

average

2H12 – 2H16

2H17

Full Year

average

FY12-FY16

FY17

Cash Profit

1

98 88 195 169

RWA movement (10) 25 (31) 54

Capital Deductions

2

(9) 5 (24) 6

Net capital generation 79 118 140 229

Gross dividend (63) (59) (133) (115)

Dividend Reinvestment Plan 14 1 25 7

Core change in CET1

capital ratio

30 60 32 121

Other non-core and non-

recurring items

(13) (16) (6) (25)

Net change in CET1

capital ratio

17 44 26 96

INTERNATIONALLY COMPARABLE
1


REGULATORY CAPITAL POSITION

94

1.Internationally Comparable methodology aligns with APRA’s information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do

not include an estimate of the Basel I capital floor.


APRA Common Equity Tier 1 (CET1) – 30 September 2017 10.6%

Corporate undrawn EAD

and unsecured LGD

adjustments

Australian ADI unsecured corporate lending LGDs and undrawn CCFs exceed those applied in

many jurisdictions

1.4%

Equity Investments & DTA

APRA requires 100% deduction from CET1 vs. Basel framework which allows concessional

threshold prior to deduction

1.1%

Mortgages

APRA requires use of 20% mortgage LGD floor vs. 10% under Basel framework. Additionally,

APRA also requires a higher correlation factor vs 15% under Basel framework

1.3%

Specialised Lending

APRA requires supervisory slotting approach which results in more conservative risk weights

than under Basel framework

0.6%

IRRBB RWA APRA includes in Pillar 1 RWA. This is not required under the Basel framework 0.4%

Other

Includes impact of deductions from CET1 for capitalised expenses and deferred fee income

required by APRA, currency conversion threshold and other retail standardised exposures

0.4%

Basel III Internationally Comparable CET1 15.8%

Basel III Internationally Comparable Tier 1 Ratio 18.4%

Basel III Internationally Comparable Total Capital Ratio 21.2%

CET1 AND LEVERAGE IN A GLOBAL
CONTEXT

1. CET1 and leverage ratios are based on ANZ estimated adjustment for accrued expected future dividends where applicable. ANZ ratios are on an Internationally Comparable basis. All data

sourced from company reports and ANZ estimates based on last reported half/full year results assuming Basel III capital reforms fully implemented. 2. Includes adjustments for transitional AT1

where applicable. Exclude US banks as leverage ratio exposures are based on US GAAP accounting and therefore incomparable with other jurisdictions which are based on IFRS. 3. Based on

APRA information paper “Strengthening banking system resilience - establishing unquestionably strong capital ratios” release in July 2017. 4. Based on Group 1 banks as identified by the BIS

(internationally active banks with Tier 1 capital of more than €3 billion). The top quartile of this group was 14.4% as at December 2016.


Top Quartile Banks (CET1)

CET1

ANZ ranks in the top

quartile of the largest

internationally active

banks

4

and equally is

ranked in the top quartile

of internationally active G-

SIBs and D-SIBs

Leverage

ANZ compares

equally well on

leverage, however

international

comparisons are more

difficult to make given

the favourable

treatment of

derivatives under US

GAAP

95

10% 20% 5% 15% 25% 30%

Scotia

Bank of America

Wells Fargo

Societe Generale

OCBC

State Street

BNP Paribas

Goldman Sachs

JP Morgan

Erste Bank

Raiffeisen Bank International

UniCredit

Commerzbank

Citibank

Barclays

UOB

DBS

Credit Suisse

UBS

Intesa Sanpaolo

Standard Chartered

Deutsche Bank

Groupe BPCE

Rabobank

ING Group

RBS

HSBC

Cedit Agricole Group

BBVA

Morgan Stanley

Danske Bank

ABN Amro

SEB

Nordea

ANZ

Swedbank

Santander

RBC

TD

BMO

Svenska Handelsbanken

8% 6% 7% 3% 5% 4%

Santander

BNP Paribas

Credit Agricole Group

OCBC

SEB

Nordea

Danske Bank

Scotia

Barclays

Raiffeisen Bank International

TD

Credit Suisse

UniCredit

Societe Generale

BMO

RBC

Commerzbank

ING Group

BBVA

Swedbank

Intesa Sanpaolo

DBS

ABN Amro

Group BPCE

UBS

RBS

ANZ

Erste Bank

Svenska Handelsbanken

UOB

Standard Chartered

HSBC

Deutsche Bank

Rabobank

CET1 RATIOS

1

LEVERAGE RATIOS

1,2


APRA Top

quartile of

15.0%

3



Basel Top

quartile

14.4%

4

BALANCE SHEET STRUCTURE
96

1.Stable customer deposits represent operational type deposits or those sourced from retail / business / corporate customers and the stable component of Other funding liabilities.

2.Excludes trade lending, repo, interbank and bills of ac

ceptances.

3.Includes $5.3b mandat

ory and $2.7b discretionary liquids growth.

FUNDED BALANCE SHEET

Sep 2017

SOURCES AND USES OF FUNDS

Sep 16 to Sep 17

SHE & Hybrids

9%

Assets

Stable Customer

Deposits

1


53%

Funding

Term Funding

>12M 12%

Lending

69%

Other Customer

Deposits 10%

Other Short Term

Assets & Trade 7%

Other Short

Term 6%

Liquids

22%

Term Funding

<12M 2%

Short Term

Funding 8%

$786b $786b

Fixed

Assets &

Other 2%

0.1

22.0

19.0

Term Debt

Issuance

Stable

Customer

Deposits

1

Term Debt

<12 mths

-8.0

-1.2

Trade,

Other

Aseets

& Other

Funding

-18.0

FX on

Term Debt

-2.9

Term

Lending

& Fixed

Assets

2

-6.9

-4.1

Liquid

Assets

3


ST

Wholesale

Funding

Capital inc.

Hybrids

LONG TERM SHORT TERM

+$16.1b improvement to Long Term

funding position

-$ 16.1b reduction in Short

Term funding position

Sources of funds

Uses of funds

FUNDING & LIQUIDITY METRICS
97

All figures shown on a Level 2 basis. 1. ‘Other’ includes Sovereign, PSE and FI Deposits. 2. ‘Other Assets’ include Off Balance Sheet, Derivatives, Fixed Assets and Other Assets. 3. All lending other

than Residential Mortgages <35% Risk Weight. 4. Includes NSFR impact of self-securitised assets backing the Committed Liquidity Facility (CLF). 5. Net of other ASF and other RSF. 6. Comprised of

assets qualifying as collateral for the Committed Liquidity Facility (CLF), excluding internal RMBS and any assets contained in the RBNZ’s Liquidity Policy – Annex: Liquidity Assets – Prudential

Supervision Department Document BS13A12. 7. ‘Other’ includes off-balance sheet and cash inflows. 8. RBA CLF reduced by $6.5b, from 1 January 2017 (to $43.8b).


LCR COMPOSITION (AVERAGE)

FY17

Wholesale

Funding

$13b

Net Cash Outflows


HQLA 1 $128b

Customer

Deposits &

Other

7

$ 121b

Liquid Assets


Internal RMBS

$33b

HQLA 2 $5b

$181b

$134b

Other ALA

1

$15b


Other ALA

6

$15b


NSFR COMPOSITION

Sep 2017

$483b

$425b

Retail/SME

Capital

Other

Loans

3

Residential

Mortgages

4

<35%


Available

Stable Funding

Wholesale

Funding

& Other

1

Non Financial

Corporates

Required

Stable Funding


Liquids

and

Other Assets

2

MOVEMENT IN AVERAGE LCR SURPLUS (A$b )

FY16 to FY17

1

2

2

2

10

47

36

Wholesale

Funding

Other Corp / FI /

PSE

Retail /

SME

FY16 CLF

8

FY17

-6

Liquid

Assets

LCR Surplus

LCR Surplus

FY17

LCR 135%

FY16

LCR 126%

NSFR MOVEMENT

Sep 16 v Sep 17

1%

Other

5


Sep-

17

Sep-16

Proform

a

Derivative

s & Other

Assets

Sep-

16

Wholesal

e

Funding

1%

1%

2%

Corp /

FI /

PSE

2%

114%

Asia

Retail &

Wealth

108%

-1%

107%

Retail/SM

E

%

TERM WHOLESALE FUNDING PORTFOLIO
1


98

WEIGHTED AVERAGE TENOR



PORTFOLIO BY CURRENCY

1.All figures based on historical FX and exclude AT1. Includes transactions with a call or maturity date greater than 12 months as at the respective reporting date. Tier 2 maturity profile is

based on the next callable date.


years


PORTFOLIO BY TYPE



ISSUANCE

MATURITIES

$b

FY24+ FY23 FY22 FY21

16

FY20 FY19

23

FY18

18

FY17 FY16

32

FY15

19

FY14

24

FY13

24

3

21

22

13

15

RMBS Tier 2 Covered Bonds Senior Unsecured

5.3

5.5

4.9

3.3

3.2

2.8

3.93.9

3.5

FY17 FY16 FY15 FY17 FY16 FY15 FY17 FY16 FY15

Portfolio ex

<12 months

Total

Portfolio

Issuance

1%

9%

17%

73%

RMBS

Tier 2

Covered Bonds

Senior Unsecured

6%

22%

39%

33%

Asia (JPY, HKD, SGD, CNY)

UK & Europe (£, €, CHF)

North America (USD, CAD)

Domestic (AUD, NZD)

FOREIGN CURRENCY HEDGING
99

FY17 EARNINGS COMPOSITION (BY CURRENCY)

EARNINGS PER SHARE FX IMPACT

1



TRANSLATION RATES (INCLUSIVE OF HEDGES)


1.Underlying basis, inclusive of hedges.


•The key objective of hedging is to manage short term EPS

volatility arising from foreign currency earnings

•Hedges currently in place:

•FY18: ~70% of NZD

•FY19: ~50% of NZD

•FY20: ~5% of NZD

•Hedging has reduced the impact of a 5% movement of the

A

U

D on FY18 EPS to circa 1%.

PGK

Other

INR

IDR

CNY

MYR

NZD

25.0%

Other

9.0%

AUD

66.0%

-0.7%

-0.4%

2H17 v 1H17 FY16 v FY17

1.0

1.1

1.2

1.3

0.7

0.8

0.9

1.0

FY16 FY15 FY14 FY17 FY13

USD Translation (RHS) NZ Translation (LHS)

2017 FUL L Y EAR
RESULT S

RISK MANAGEMENT


AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

RISK MANAGEMENT
TOTAL & COLLECTIVE PROVISION (CP) CHARGE

TOTAL PROVISION CHARGE CP BALANCE BY DIVISION

TOTAL PROVISION CHARGE COMPOSITION CRWA & CP AS A % OF CRWA

IP: Individual Provision charge CP: Collective Provision charge CIC: Total Credit Impairment charge

1. FY16 and FY17 CRWA includes the impact of regulatory changes and revised capital models on Australian mortgage CRWA. Excluding these: CP Balance as a % of CRWA increases to 88 bp;

2. 2H17 Eco Cycle charge includes a $75m overlay for retail trade



$m

$m

$m

$b

-142

-500

0

500

1,000

1,

500

2,000

0.0

0.1

0.2

0.

3

0.4

1,258

FY17

1,197

FY12

1,956

1,199

FY15 FY16

1,205

FY14 FY13

989

IP Charge CP Charge CIC as % Avg.GLA

1,000

0

2,000

3,000

Sep 17

2,662

Sep 16

2,876

AUS TSO Group Centre Insto. NZ Asia Retail & Pacific

Sep17 vs Sep16 $m

Divisional mvt (142)

FX impact (72)

2H14 1H15 2H15 1H16 2H16 1H17 2H17

CIC

461 510 695 918

1,038 720 479

CP Composition

Lending Growth

61 54 50 56

-59 -30 -18

Change in

Risk/Portfolio

Mix

-52 8 62 -30 50 -78 -91

Eco Cycle

2

-90 -7 -72 0

0 41 34

337

352350

309

288

0.88%

Sep’17

0.88%

Sep’15

0.79%

1


0.89%

0.82%

Sep’14

0.85%

1.00%

Sep’16 Sep’13

CP Bal. as a % of CRWA (excl. impact of mortgage risk weight changes)

Credit Risk Weighted Assets

CP Bal. as % of CRWA

101

RISK MANAGEMENT
INDIVIDUAL PROVISION (IP) CHARGE

ANZ HISTORICAL LOSS RATES IP CHARGE COMPOSITION

IP CHARGE BY SEGMENT IP CHARGE BY REGION

bps

$m

$m

$m

0

100

200

300

Sep

05

Sep

93

Sep

90

Sep

11

Sep

17

Sep

96

Sep

08

Sep

14

Sep

99

Sep

02

-1,000

0

1,000

2,

000

3,000

FY15

1,939

1,341

FY16 FY17

1,167

1,637

FY14

1,110

1,144

FY12 FY13

New Increased Writebacks & Recoveries IP Loss Rate Median IP Loss Rate (ex- current period)

0

500

1,000

1,500

2,000

1,341

FY16 FY15

1,144

1,939

FY14 FY13

1,110

FY17 FY12

1,167

1,637

Consumer Institutional Commercial

0

500

1,000

1,500

2,000

1,341

FY16 FY15

1,144

1,939

FY14 FY13

1,110

FY17 FY12

1,167

1,637

Australia APEA New Zealand

102

RISK MANAGEMENT
IMPAIRED ASSETS

CONTROL LIST GROSS IMPAIRED ASSETS BY DIVISION

NEW IMPAIRED ASSETS BY DIVISION GROSS IMPAIRED ASSETS BY EXPOSURE SIZE

1.Other includes Retail Asia & Pacific and Australian Wealth


Index Sep 09 = 100

$m

$m

$m

0

50

100

150

Sep

15

Sep

16

Sep

10

Sep

17

Sep

11

Sep

09

Sep

14

Sep

13

Sep

12

41

117

0

2,000

4,000

6,

000

0

50

100

150

3,173

47

55

2,889

55

FY16

2,384

FY14 FY17

2,719

FY15

87

5,196

4,264

FY12 FY13

Other

1

New Zealand

Institutional Group GIA/Group GLA (EOP) Australia

0

1,000

2,000

3,000

4,000

3,287

2,980

FY15 FY13 FY16

3,628

3,212

FY17

2,868

FY14

Institutional

Other New Zealand

Australia

0

2,000

4,000

6,000

2,384

2,889

2,719

FY14

3,173

FY15 FY16 FY13 FY17

5,196

4,264

FY12

< 10m 10m to 100m > 100m

Control List by No. of Groups Control List by Limits

103

bp

336.8
10.6

352.0

Sep’17 Risk

-4.4

Data/Meth.

Review

Lending

Mvmt.

-17.6

FX Impact

-3.8

Sep’16

CRWA MOVEMENT

RISK MANAGEMENT

TOTAL RISK WEIGHTED ASSETS

TOTAL RWA MOVEMENT


$b

$b

$b

RISK WEIGHTED ASSETS

150

158

181

210

214

23

21

18

17

29

32

38

39

37

123

142

169

151

138

Sep’17

391

Sep’16

409

Sep’15

402

14

Sep’14

362

Sep’13

340

Op-RWA

Mkt. & IRRBB RWA

CRWA (ex Inst.)

CRWA (Inst.)

391.1

408.6

Sep 17 Mkt. RWA

-0.8

IRRBB

RWA

-0.1

Op RWA

-1.4

Credit RWA

-15.2

Sep 16

104

GROUP EAD
1

& CRWA GROWTH

2

MOVEMENT

RISK MANAGEMENT

GROUP EAD

1

& CRWAs

GROUP EAD

1

MOVEMENT

1.Post CRM EAD, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Includes amounts for ‘Securitisation’ and ‘Other Assets’ Basel asset

classes

2.

Refers to lending movement, excluding FX Impact, Data/Meth Review and Risk


SEP 17 v SEP 16 ($b)

$b

SEP 17 v SEP 16 ($b)

RISK WEIGHTED ASSETS

917

910

919

813

741

37%

Sep’15 Sep’14

38%

Sep’17

39%

Sep’16

39%

38%

Sep’13

EAD CRWA/EAD %

917.01.018.0

910.4

FX Impact

-12.4

Sep’16 Sep’17 Lending Mvmt. Data/Meth.

Review

0.7

-6.1

3.4

0.5

19.5

-16.4

-5.3

0.2

-1.2

5.1

NZ Institutional Other AUS HL AUS Non HL

CRWA Gth. EAD Gth.

105

Category
% of Group EAD

% of Portfolio in

Non Performing

Portfolio Balance

in Non Performing


Sep 16 Sep 17 Sep 16 Sep 17 Sep 17

Consumer Lending

40.6% 41.5%

0.1% 0.1% $436m

Finance, Investment & Insurance

17.4% 17.2%

0.1% 0.0% $20m

Property Services

6.8% 6.6%

0.4% 0.3% $150m

Manufacturing

5.2% 4.5%

1.6% 0.7% $289m

Agriculture, Forestry, Fishing

3.9% 3.8%

1.5% 1.2% $393m

Government & Official Institutions

6.2% 7.2%

0.0% 0.0% $0m

Wholesale trade

3.1% 3.0%

0.5% 0.5% $136m

Retail Trade

2.4% 2.3%

1.2% 0.8% $170m

Transport & Storage

2.2% 2.0%

0.4% 0.7% $16m

Business Services

1.7% 1.7%

0.9% 1.1% $169m

Resources (Mining)

1.8% 1.5%

2.9% 1.2% $170m

Electricity, Gas & Water Supply

1.3% 1.3%

0.0% 0.1% $16m

Construction

1.4% 1.4%

2.0% 2.3% $290m

Other

6.0% 6.0%

0.4% 0.6% $208m

Total 100.0%

100.0%

$2,673m

Total Group EAD

1

$b $895b $903b

RISK MANAGEMENT

EXPOSURE AT DEFAULT (EAD) AS A %

OF GROUP TOTAL



1.EAD excludes amounts for ‘Securitisation’ and ‘Other Assets’ Basel classes and manual adjustments. Data provided is as at Sep 17 on a P

ost CRM basis, net of credit risk mitigation

such as guarantees, credit derivatives, netting and financial collateral. Note that APS330 disclosure is reported on a Post CRM basis from 30 June 2016

PORTFOLIO COMPOSITION


7.2%

3.8%

4.5%

1.7%

2.0%

2.3%

3.0%

6.0%

1.4%

1.3%

1.5%

17.2%

6.6%

41.5%

TOTAL GROUP EAD (Sep 17)

= $903b

1


106

RISK MANAGEMENT
RESOURCES EXPOSURE BY SECTOR

RESOURCES EXPOSURE CREDIT QUALITY (EAD) RESOURCES PORTFOLIO MANAGEMENT


TOTAL EAD (Sep 17): $14b

As a % of Group EAD (Sep 17): 1.5%

$b

GROUP RESOURCES PORTFOLIO

107

3.1

1.0

6.8

4.0

2.6

2.9

1.3

8.6

4.9

2.3

1.7

1.1

7.8

4.0

1.5

1.4

1.0

7.0

3.5

1.1

Services To Mining Other Mining Oil & Gas Extraction Coal Mining Metal Ore Mining

AUS NZ ASIA OTHER

6.5 0.7 2.8 4.0

Sep 15 Sep 16 Sep 14 Sep 17

80%

38%

46%

AUS

20%

54%

NZ ASIA

62%

EA & Other

15%

85%

Investment Grade Sub-Investment Grade

•Portfolio is skewed towards well capitalised and lower cost

resource producers. 29% of the book is less than one year

duration.


•Investment grade exposures represent 66% of portfolio vs.

65%

at Sep'16 and Trade business unit accounts for 16% of

the total Resources EAD.


•Mining services customers are subject to heightened

over

sight given the cautious outlook for the services sector.

PROPERTY PORTFOLIO MANAGEMENT
RISK MANAGEMENT

COMMERCIAL PROPERTY OUTSTANDINGS BY

REGION

1

COMMERCIAL PROPERTY OUSTANDINGS BY

SECTOR

1

1.As per ARF230 disclosure

2.APEA = Asia Pacific, Europe & America


$b

%

COMMERCIAL PROPERTY PORTFOLIO

24.4

25.7

24.8

25.5

24.7

8.4

8.8

9.5

9.5

10.2

4.7

3.9

3.6

2.7

2.3

8.0

7.5

7.0

6.5

6.0

5.5

5.0

8.5

4.5

Mar 16 Jun 17

37.2

Mar 17

37.7

Sep 16

37.9

38.3

Sep 15

37.5

100

80

20

60

40

Sep 16 Sep 14 Sep 14 Jun 17

•Australia volumes decreased by 3%, primarily driven by

tightening strategies in Residential development and Land

exposures. The decrease in Industrial exposure was offset by

increase in Office volumes, mainly due to rebalancing of

portfolio mix by one of the major REITs.

•New Zealand volumes grew 8% across the portfolio over the

9 m

onths of FY17, driven by investment lending to larger

commercial customers across Office, Retail and Industrial.

•APEA volumes for 2Q17 declined 15% qoq due t

o continued

RWA optimisation efforts to reduce lower returns lending, a

more competitive landscape and margin compression

evidenced in key markets of HK & Singapore.

New Zealand % of Group GLA

APEA Australia

Industrial Other Offices Tourism Residential Retail

108

RISK MANAGEMENT
AGRICULTURE EXPOSURE BY SECTOR (% EAD) NEW ZEALAND DAIRY CREDIT QUALITY

GROUP AGRICULTURE EAD SPLITS

2

1.Wholesale PD model changes account for 55 bps increase in FY16

2.Security indicator is based on ANZ extended security valuations


NZ$b

GROUP AGRICULTURE PORTFOLIO

Total EAD (Sep 17) As a % of Group EAD

A$34.0b 3.8%

12.1

12.412.4

11.911.6

12.0

12.7

14.0

1.9%

Sep 17 Sep 16

2.2%

Sep 15

1.1%

Sep 14

0.8%

Sep 13

0.9%

Sep 12

1.2%

Sep 11

1.6%

Sep 10

1.8%

NZ Dairy EAD Wt. Avg. Probability of Default

1

9.7%

12.4%

16.9%

9.2%

14.2%

37.7%

Forestry & Fishing/Agriculture Services

Horticulture/Fruit/Other Crops

Grain/Wheat

Sheep & Other Livestock

Beef

Dairy

0.3%

57.3%

42.4%

Intl. Markets New Zealand Australia

1.7%

98.3%

Impaired Productive

72.2%

17.8%

4.1%

5.8%

Fully Secured

80 - <100% Secured

60 - <80% Secured

<60% Secured

FY16 PD increase reflects customer downgrades

driven by continued low milk price; FY17 PD decrease

reflects subsequent impact of milk price recovery

109

RISK MANAGEMENT
NEW ZEALAND

NEW ZEALAND GEOGRAPHY GROSS IMPAIRED

ASSETS

NEW ZEALAND GEOGRAPHY TOTAL PROVISION

CHARGE

1

NEW ZEALAND DIVISION 90+DAYS DELINQUENCIES MORTGAGE DYNAMIC LOAN TO VALUE RATIO

2

1.Credit valuation adjustments (CVA) for customers with CCR10 are reported differently for cash profit and headline views of earnings. In the headline (statutory) view of provision reported

above, changes in CVA are reported in Other Operating Income, but in the cash profit view of earnings the change in CVA is reclassified to IP

2.Dynamic basis, as of September 2017



NZ$m

NZ$m

% of portfolio

368

491

419

708

955

1,451

1,818

0.0

0.5

1.0

1.5

2.0

2.5

Sep 15 Sep 11 Sep 17 Sep 16 Sep 13 Sep 12 Sep 14

GIA GIA as % GLA

100

200

0

-100

2H15 1H15 1H14 2H12

22

103

1H16

97

50

46

2H13 2H17 1H17

40

2H16

19

1H13

-39

44

30

1H12 2H14

31

99

2H11

105

CP Charge IP Charge

1.5

1.0

0.5

0.0

Sep

11

Sep

12

Sep

09

Sep

15

Sep

14

Sep

07

Sep

10

Sep

16

Sep

17

Sep

08

Sep

13

Home Loans Agri Commercial

4%

19%

13%

62%

2%

90%+

61-70%

0- 60%

71-80%

81-90%

110

RISK MANAGEMENT
111

INSTITUTIONAL PORTFOLIO SIZE & TENOR (EAD

2

)

ANZ INSTITUTIONAL INDUSTRY COMPOSITION

ANZ INSTITUTIONAL PRODUCT COMPOSITION

1. Country is defined by the counterparty’s Country of Incorporation. 2. Data provided is as at Sep17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives,

netting and financial collateral. Position excludes Basel Asset Class ‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments. 3. ~88% of the ANZ Institutional “Property Services” portfolio

is to entities incorporated in either Australia or New Zealand. 4. Other is comprised of 48 different industries with none comprising more than 2.0% of the Institutional portfolio.


EAD (Sep 17): A$353

2


$b

EAD (Sep 17): A$353

2


ANZ INSTITUTIONAL PORTFOLIO (COUNTRY OF INCORPORATION

1

)

50

350

250

0

150

300

100

400

200

39%

90%

20%

Total

Institutional

Asia

51%

61%

49%

80%

China

10%

APEA

Tenor <1 Yr Tenor 1Yr+

2%

8%

31%

8%

3%

3%

18%

24%

3%

Basic Material Wholesaling

Machinery & Equip Mnfg

Property Services³

Other

4

Finance (Banks and Central Banks)

Electricity & Gas Supply

Government Admin.

Food, Beverage & Tobacco Mnfg

Services to Fin. & Ins.

13%

12%

11%

1%

25%

15%

23%

Derivatives & Money Market Loans

Traded Securities (e.g. Bonds)

Contingent Liabilities &

Commitments

Other

Loans & Advances

Trade & Supply Chain

Gold Bullion

RISK MANAGEMENT
112

COUNTRY OF INCORPORATION

1


ANZ ASIA INDUSTRY COMPOSITION

ANZ ASIA PRODUCT COMPOSITION

1. Country is defined by the counterparty’s Country of Incorporation. 2. Data provided is as at Sep17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives,

netting and financial collateral. Position excludes Basel Asset Class ‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments. 3. “Other” within industry is comprised of 46 different

industries with none comprising more than 3.2% of the Asian Institutional portfolio; Other product category is predominantly exposure due from other financial institutions.

EAD (Sep 17): A$91b

2


EAD (Sep 17): A$91b

2

EAD (Sep 17): A$91b

2



ANZ ASIAN INSTITUTIONAL PORTFOLIO (COUNTRY OF INCORPORATION

1

)

4%

58%

3%

3%

22%

3%

3%

4%

5%

13%

24%

2%

22%

20%

14%

Other

Gold Bullion

Contingent Liabilities & Commitments

Trade & Supply Chain

Traded Securities (e.g. Bonds)

Loans & Advances

Derivatives & Money Market Loans

6%

6%

27%

6%

3%

15%

23%

3%

11%

Taiwan

Sth Korea

Japan

China HK

Other Singapore

India

Indonesia

Government Administration

Petroleum,Coal,Chem & Assoc Prod Mnfg

Communication Services

Machinery & Equip Mnfg

Finance

Basic Material Wholesaling

Other³

Pers & Household Good Wholesaling

RISK MANAGEMENT
113

COUNTRY OF INCORPORATION

1


ANZ CHINA INDUSTRY COMPOSITION

ANZ CHINA PRODUCT COMPOSITION

1.Country is defined by the counterparty’s Country of Incorporation

2.

Data provided is as at Sep17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Position excludes Basel Asset Class

‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments.


EAD (Sep 17): A$21b

2


EAD (Sep 17): A$21b

2

EAD (Sep 17): A$21b

2



ANZ CHINA INSTITUTIONAL PORTFOLIO (COUNTRY OF INCORPORATION

1

)

8%

2%

12%

13%

65%

Other

Transport & Storage

Wholesale Trade

Manufacturing

Finance (Banks and Central Banks)

26%

6%

38%

6%

1%

7%

16%

Derivatives & Money Market Loans

Other

Gold Bullion

Trade & Supply Chain

Contingent Liabilities & Commitments

Traded Securities (e.g. Bonds)

Loans & Advances

China EAD

•Total China EAD of A$21b, with 39% or A$8.0b booked

onshor

e in China

Tenor

•~90% of EAD has a tenor less than 1 year

Ri

sk rating

•China exposure has a stronger average credit rating

com

pared to Australia.

Industry

•65% of China exposures to Financial institutions, with ~62% of

thi

s to China’s central bank and its Top 5 largest banks

Products

•Largest growth in ‘Derivatives & Money Market Loans’

(+

A$2.0b) mostly from increase in Money Market Loans whilst

reduction in ‘Other’ (A$2.9b) due to decline in Nostro accounts

•Within Loans and Advances ~69% have a tenor of less than 1

year

, down from ~74% as at Sep 16

RESIDENTIAL DEVELOPMENT
AUSTRALIAN COMMERCIAL PROPERTY

EXPOSURE

114

OVERVIEW


PROFILE (Sep 17)

•Overall Apartment Development limits reduced by $0.7bn (17%)

in the second half of 2017.

•Tightening st

rategies were introduced to moderate appetite for

Inner City Apartment development during 2015, with formal

changes made to lending guidelines for residential development

since Jan 2016. Strategies include increase in Pre-sales

coverage, with lower level of foreign buyers, and reduced LVRs.

•Limits to Inner City Apartment D

evelopment remained modest

accounting for 20% of total. This was spread mainly across

Melbourne, Brisbane and Sydney.

•Average qualifying pre-sal

es and LVRs were 104% and 57%

respectively for Inner City Apartment Developments.

•Outside of Inner City, Apar

tment Development limits were

weighted 59% towards NSW and otherwise diversified across

VIC, QLD and WA.

•Ongoing monitoring of development projects with regul

ar internal

management reporting, noting our facilities are continuing to be

repaid on time to date.

•Industry trends and risks are being closely monitored with

t

ightening strategies implemented where appropriate.

•$0.7b of inner city CBD apartment developments predominantly

in B

risbane and Melbourne.

36%

8%

34%

22%

Total Residential Limits: $9.5bn

Apartment Development:

$3.4bn


Investment

Apartment Development

Other Development

Residential & Subdivision

$0.7bn

Inner City

Apartment

Dev.

$0.3

QLD

$0.1

$0.1

$0.6

VIC

$0.3

Melb

$1.6 NSW

$0.3

Bris

Syd

WA

$b

$2.7bn

Other

Apartment

Dev.

2017 FUL L Y EAR
RESULT S

HOUSING


AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

AUSTRALIA HOME LOANS
PORTFOLIO OVERVIEW


1. Home Loans (excludes Non Performing Loans, excludes offset balances) 2. YTD (12 months to) unless noted 3. New accounts includes increases to existing accounts and split loans (fixed and variable components of the same loan)

4. The current classification of Investor vs Owner Occupier, as reported to regulators and the market, is based on the classific ation at origination (as advised by the customer) and the ongoing precision relies on the customers obligation to

advise ANZ of any change in circumstances. We have initiated a customer contact program to determine whether there are any inconsistencies in this approach. Outcomes and impacts will be determined in due course 5. Excludes

Equity Manager 6. Based on APRA definition ie includes Equity Manager 7. September Half to Date 8. Originated FY16 for FY16, originated FY17 for FY17 9. Unweighted 10. Includes capitalised premiums 11. Valuations updated to

Sep’17 where available 12. Source for Australia: APRA to Aug’17 13. % of Owner Occupied and Investment Loans that have any amount ahead of repayments. Includes Offset balances. Excludes Equity Manager. Excludes Non

Performing Loans. 14. Balances of Offset accounts connected to existing Instalment Loans 15. Low Doc is comprised of less than or equal to 60% LVR mortgages primarily for self-employed without scheduled PAYG income.

However, it also has ~A$500m of less than or equal to 80% LVR mortgages, primarily booked pre-2008 16. Write-off net of recoveries 17. Based on Gross Loans and Advances 18. Based on Group Cash Profit basis.


Portfolio

1

Flow

2

FY16 FY17 FY17

Number of Home Loan accounts


975k 1,008k 178k

3

Total FUM

1

$246bn $264bn $67bn

Average Loan Size


$252k $262k $379k

% Owner Occupied

4

62% 63% 66%

% Investor

4

34% 33% 32%

% Equity Line of Credit 4% 4% 2%

% Paying Variable Rate Loan

5

87% 83% 82%

% Paying Fixed Rate Loan

5

13% 17% 18%

% Paying Interest Only

6

36% 31% 27%

7

% Broker originated 49% 51% 56%

Portfolio

1

FY16 FY17

Average LVR at Origination

8,9,10

71% 69%

Average Dynamic LVR

9,10,11

52% 50%

Market Share

12

15.5% 15.7%

% Ahead of Repayments

13

73% 71%

Offset Balances

14

$24b $27b

% First Home Buyer 7% 7%

% Low Doc

15

5% 4%

Loss Rate

16

0.01% 0.02%

% of Australia Geography Lending

17

62% 64%

% of Group Lending

17,18

43% 45%

116

AUSTRALIA HOME LOANS
LOAN BALANCE & LENDING FLOWS

1

DYNAMIC LOAN TO VALUE RATIO

1,2,3

PORTFOLIO

1,4

& FLOW

5

COMPOSITION

1. Excludes Non Performing Loans. 2. Includes capitalised premiums 3. Valuations updated to Sep’17 where available 4. The current classification of Investor vs Owner Occupier, as reported

to regulators and the market, is based on the classification at origination (as advised by the customer) and the ongoing precisi on relies on the customers obligation to advise ANZ of any change in

circumstances. We have initiated a customer contact program to determine whether there are any inconsistencies in this approach. Outcomes and impacts will be determined in due course.

5. YTD (12 months to) unless noted 6. Includes capitalised premiums

$b

% of portfolio

PORTFOLIO TRENDS

117

58%

62%63%

66%

37%

34%

33%

32%

FY17

2%

FY17

4%

FY16

4%

FY15

5%

58%

54%

56%

61%

18%

22%

21%

19%

24%24%

23%

20%

FY17 FY16 FY15 FY14

31%31%32%

37%

29%

30%

31%

36%

17%

17%

16%

14%

16%

15%

14%

8%

5%7%7%7%

FY17 FY17 FY16 FY15

264

246

52

+7%

FY17 Repay

/ Other

-53

Redraw &

Interest

15

Net OFI

Refi

5

New Sales

exc Refi-In

FY16

50

40

30

20

10

0

95%+ 91-95% 81-90% 76-80% 61-75% 0- 60%

Sep-17

Mar-17

Sep-16

Mar-16

Sep-15

Mar-15

Sep-14

Mar-14

Sep-13

Mar-13

Sep-12

By purpose:


Portfolio

By origination LVR

6

:


Flow

By location:


Equity Investor Owner Occ SA WA QLD/NT NSW/ACT VIC/TAS

Flow

Flow

Portfolio

>80% LVR 80% LVR <80% LVR

AUSTRALIA DIVISION
PRODUCT 90+ DAY DELINQUENCIES

1


HOME LOAN DELINQUENCIES

1,3

HOME LOANS REPAYMENT PROFILE

4

HOME LOANS 90+ DPD BY STATE

1

1. Excludes Non Performing Loans 2. Comprises Small Business, Commercial Cards and Asset Finance 3. The current classification of Investor vs Owner Occupier, as reported to regulators

and the market, is based on the classification at origination (as advised by the customer) and the ongoing precision relies on the customers obligation to advise ANZ of any change in

circumstances. We have initiated a customer contact program to determine whether there are any inconsistencies in this approach. Outcomes and impacts will be determined in due course.

4. % of Owner Occupied and Investment Loans that have any amount ahead of repayments. Includes Offset balances. Excludes Equity Manager. Excludes Non Performing Loans.


%

%

%

PORTFOLIO PERFORMANCE


118

0.0

0.5

1.0

1.5

2.0

NSW

& ACT

SA & NT VIC & TAS Portfolio WA QLD

2.0

0.5

0.0

1.0

1.5

Sep

14

Sep

17

Sep

16

Sep

15

Sep

12

Sep

13

Personal Loans

Consumer Cards

Home Loans

Corporate & Commercial

2

0.0

0.5

2.0

1.5

1.0

Sep

15

Sep

16

Sep

13

Sep

14

Sep

12

Sep

17

90+ Investor

90+ Owner Occupied

30+ DPD %

3%

Overdue

3% 3%

27%

1 Month

ahead

>= 3 Months

ahead

On Time

46%

13%

< 1 Month

ahead

4%

16%

26%

6% 6%

2 Months

ahead

47%

Mar-17 Mar-16 Sep-16 Sep-17 Sep-15 Mar-15

Sep 17

Mar 14 Mar 12

Sep 12

Mar 13

Sep 13

Mar 16

Sep 16

Mar 17

Sep 14 Sep 15

Mar 15

71% of accounts ahead of repayments

AUSTRALIA HOME LOANS
PAYMENTS IN ADVANCE

3

INTEREST ONLY FLOW COMPOSITION

2


1. Losses is based on New Individual Provision Charges 2. Based on APRA definition i.e. includes Equity Manager 3. Excludes Non Performing Loans; Includes offset balances


Average number of monthly payments ahead of scheduled repayments

Will meet APRA’s 30% limit

within agreed timeframe

AREAS OF INTEREST

119

•Serviceability assessment is based on ability to repay principal &

interest repayments calculated over the residual term of loan

•80% of IO customers have net income >$100k pa. (vs portfolio 64%)

•IO customers typically further ahead of repayments vs portfolio a

vg

•A

rrears levels are lower for Interest Only vs overall portfolio

•Recent policy and pricing changes have led to a reduction in IO

l

endi

ng resulting in ANZ meeting the APRA 30% threshold lending

requirement


42

31

Interest Only Portfolio

1H17 2H16 2H17

30%

HOME LOANS AND WA 90+ DELINQUENCIES


HOME LOAN INTEREST ONLY (IO)


WA OUTSTANDING BALANCE

$b

0

20

40

Sep15 Sep 14 Mar 14 Mar 15 Sep 13 Sep 16 Mar 17 Mar 16 Sep 17

WA 90+ Rate Portfolio 90+ Rate

0

1

2

Sep

16

Sep

17

Sep

14

Sep

15

Sep

13

WESTERN AUSTRALIA


•Greater focus on Acquisition & Collection management strategies

have been applied

•Exposure to WA has decreased since Mar-16 driven by the economic

environment and credit policy tightening (mining town lending, etc)

•Currently WA makes up 14% of portfolio FUM (and decreasing),

however makes up 30% of 90+ (and approximately half of portfolio

losses

1

)

•Tailored treatment of collection and account management strategies

•Conservative approach to provisions management

IO % of total flows

$b

AUSTRALIA HOME LOANS
UNDERWRITING PRACTICES AND POLICY CHANGES

1


120

1. 2015 to 2017 changes to lending standards and underwriting 2. Customers have the ability to assess their capacity to borrow on ANZ tools 3. Excludes investment lending for specific medical

practitioners (eligible Medicos) where LVR cap is a maximum of 90% of lending. 4. Residential Investment Loans 5 Equity Manager Accounts


•End-to-end home lending responsibility managed

within ANZ

•Effective hardship & collections processes

•Full recourse lending

•ANZ assessment process across all channels

Multiple checks during origination process

Quality assurance, info verification & policy reviews


Know Your Customer

Application

Income Verification

Income Shading

Expense Models

Interest Rate Buffer

Serviceability

LVR Policy

LMI policy

Valuations Policy

Collateral /

Valuations

Credit History

Bureau Checks

Credit

Assessment

Documentation

Security

Fulfilment

Income & Expenses

Pre - application

2

Repayment Sensitisation

Serviceability

Aug'15

Interest rate floor applied to new and existing mortgage lending introduced at

7.25%

Apr'16

Introduction of an income adjusted living expense floor (HEM)

Introduction of a 20% haircut for overtime and commission income

Increased income discount factor for residential rental income from 20% to 25%

ANZ Policy changes

Jun'15

LVR cap reduced to 70% in high risk mining towns

Jul'15

LVR cap reduced to 90% for investment loans

Sep'16

Withdrawal of lending to non-residents

Limited acceptance of foreign income to demonstrate serviceability and

tightened controls on verification

Dec'16

Tightening of acceptances for guarantees

Jan'17

Decreased maximum interest only term of owner occupied interest only loans to

5 years

May'17

The maximum interest only period reduced from 10 years to 5 years for

investment lending to align to owner occupier lending

Reduced LVR cap of 80% for Interest Only

3

lending

Interest only lending no longer available on new Simplicity PLUS loans (owner

occupier and investment lending)

Jun’17

Minimum default housing expense (rent/board) applied to all borrowers not

living in their own home and seeking RILs

4

or EMAs

5


Oct’17

Restrict Owner Occupier and Investment Lending (New Security to ANZ) to

Maximum 80% LVR for all apartments within 7 inner city Brisbane postcodes.

Restrict Investment Lending (New Security to ANZ) to Maximum 80% LVR for

all apartments within 4 inner city Perth postcodes

AUSTRALIA HOME LOANS
STRESS TESTING THE AUSTRALIAN MORTGAGE PORTFOLIO


121

1.Exposure at default

ANZ conducts regular stress tests of its loan portfolios to

meet risk management objectives and satisfy regulatory

requirements.

Stress tests are highly assumption-dr

iven; results will

depend on economic assumptions, on modelling

assumptions, and on assumptions about actions taken in

response to the economic scenario.

This illustrative recession scenario assumes significant

reduc

tions in consumer spending and business

investment, which lead to eight consecutive quarters of

negative GDP growth. This results in a significant

increase in unemployment and material nationwide falls

in property prices.

Estimated portfolio losses under these stressed

condi

tions are manageable and within the Group’s

capital base, with cumulative total losses at A$1.6b over

three years (net of LMI recoveries).


Assumptions Current Year 1 Year 2 Year 3

Unemployment rate 5.8% 9.0% 10.5% 11.5%

Cash Rate 1.5% 0.25% 0.25% 0.25%

Real GDP year

ended growth

3.1 -3.8% -2.4% 4.7%

Cumulative

reduction in house

prices

- -26.8% -38.3% -32.7%

Portfolio size

1

( A$b) 290 289 281 273

Outcomes Base Year 1 Year 2 Year 3

Net Losses (A$m) - 184 688 739

Net losses (bps) - 6 24 27

LENDERS MORTGAGE INSURANCE
ANZLMI HAS MAINTAINED STABLE LOSS RATIOS

122

FINANCIAL YEAR 2017 RESULTS



LMI & REINSURANCE STRUCTURE



ANZLMI MAINTAINS LOW LOSS RATIOS

1

1. Negative Loss ratios are the result of reductions in outstanding claims provisions. Source: APRA general insurance statistics (loss ratio net of reinsurance) ; 2. Quota Share arrangement - reinsurer

assumes an agreed reinsured % whereby reinsurer shares all premiums and losses accordingly with ANZLMI ; 3. Aggregate Stop Loss arrangement –reinsurer indemnifies ANZLMI for an aggregate

(or cumulative) amount of losses in excess of a specified aggregate amount. When the sum of the losses exceeds the pre-agreed amount, the reinsurer will be liable to pay the excess up to a pre-

agreed upper limit.

Australian Home Loan portfolio LMI and Reinsurance Structure

at 30 Sep 2017 (% New Business FUM)

Gross Written Premium ($m)

$173.6m

Net Claims Paid ($m)

$14.7m

Loss Rate (of Exposure)

2.4 bps

ANZLMI uses a diversified panel of reinsurers (10+)

comprising a mix of APRA authorised reinsurers and reinsurers

with highly rated security

Reinsurance is comprised of a Quota Share arrangement

2


with reinsurers for mortgages 90% LVR and above and in

addition an Aggregate Stop Loss arrangement

3

for policies

over 80% LVR

Quota Share

2

Arrangement

(LVR > 90%)

Aggregate Stop Loss

3


Arrangement on

Net Risk Retained

(LVR > 80%)

LVR 80% to 90% LMI

Insured

LVR > 90% LMI

Insured

2017 Reinsurance

Arrangement

10%

6%

-50

0

50

100

150

FY11 FY12 FY13 FY14 FY16 FY06 FY07 FY08 FY09 FY10 FY15

Industry ANZ LMI Insurer 1 Insurer 3 Insurer 2

LVR<80% Not

LMI Insured

84%

NEW ZEALAND MORTGAGES
PORTFOLIO OVERVIEW

1


1.New Zealand Geography

2.Average data as of September 2017

3.Source for New Zealand: RBNZ, as of August 2017. C

hanges

in RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs prior periods

4.Excludes revolving credit fa

cilities

5.Low Documentation (Low Doc) lending allowed customers who met certain criteria to apply for a mortgage with reduced income confirm

ation requirements. New Low Doc lending ceased in 2007




Portfolio


Growth

FY16 FY17 FY17

Number of Home Loan accounts 511k 520k 1.7%

Total FUM NZ$73b NZ$77b 5.0%

Average Loan Size at Origination

2

NZ$300k NZ$285k -5.0%

Average Loan Size

2

NZ$143k NZ$148k 3.3%

% of NZ Geography Lending 58% 61% 290bps

% of Group Lending 12% 12% 10bps

% Owner Occupied 73% 73% 72bps

% Investor 27% 27% -72bps

% Paying Variable Rate Loan 24% 21% -346bps

% Paying Fixed Rate Loan 76% 79% 346bps

% Broker Originated 34% 35% 90bps

Portfolio


Growth

FY16 FY17 FY17

Average LVR at Origination

2

60%


59% -108bps

Average Dynamic LVR

2

44%


43% -106bps

Market Share

3

31.5%


31.1%


-38bps

% Paying Interest Only

4

24%


22% -154bps

% Paying Principal & Interest 76% 78% 154bps

% First Home Buyer N/A N/A N/A

% Low Doc

5

0.49% 0.44% -5bps

Mortgage Loss Rates (0.01%) (0.01%) -

Group IP Loss Rates 0.34% 0.21% -13bps

123

49%
52%

40%

37%

11%

11%

FY17 FY16

45%46%

23%

22%

FY16

9%

9%

FY17

6%

7%

10%

10%

7%

6%

NEW ZEALAND

FLOW

2

PORTFOLIO


MARKET SHARE

4

ANZ MORTGAGE LVR PROFILE

5

1.New Zealand Geography

2.Retail and Small Business Banking mortgage flow. Branch includes Small Business Banking Managers (FY16 restated)

3.Other includes loans booked centrally (Business Direct, Contact Centre, Lending Services, Property Finance)

4.Source: RBNZ, changes in RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs prior periods

5.D

ynamic basis, as of September 2017

HOME LENDING

1

Other³

Other Nth Is.

Other Sth Is. Wellington

Christchurch Auckland

1H17

31.1%

31.5%

1H16

4.0%

31.6%

4.1%

2.0%

31.1%

2H16

4.5%

5.0%

2.4%

3.1%

2.3%

Aug 17

System growth ANZ market share ANZ growth

Broker Mobile mortgage managers Branch

76%

79%

24%

21%

FY16 FY17

Variable Fixed

4%

19%

13%

62%

2%

90%+

61-70%

0- 60%

71-80%

81-90%

124

2017 FUL L Y EAR
RESULT S

ECONOMICS


AUSTRA LIA A ND NEW Z EA L A ND

BA NK ING G RO UP L IMITED

ECONOMICS
ANZ GLOBAL LEAD INDEX GLOBAL

AUSTRALIA AUSTRALIAN STATE GROWTH


%yoy

GDP

126

-10

-5

0

5

NSWVICTASSAQLD WA

201420152016

-1

0

1

2

3

4

5

6

0001020304050607080910111213141516171819

% change y/y

GDP % q/qGDP y/yPrevious forecasts

forecasts

-3

-2

-1

0

1

2

3

4

5

6

7

0002

0406

0810

1214

1618

ppt contribution

USOther DevelopedChinaIndiaOther Emerging

forecasts

-1.2

-0.8

-0.4

0.0

0.4

0.8

1.2

11131517

Contribution to ANZ GLI

USeuro areaJapanChinaANZ GLI

Above trend

activity and rising

Below trend activity

and falling

ECONOMICS
BUSINESS CONDITIONS AND CONFIDENCE BUSINESS CONDITIONS BY STATE

CONSUMER CONFIDENCE JOBS GROWTH AND UNEMPLOYMENT


BUSINESS & CONSUMER CONDITIONS

127

Source: NAB, ANZ Research

Source: Roy Morgan, ANZ Research

Source: ABS, ANZ Research

2.7

3.2

3.7

4.2

4.7

5.2

5.7

6.2

6.7

7.2

-60

-30

0

30

60

90

120

150

180

210

000102030405060708091011121314151617

%

000s per month

Trend

Unemployment rate (RHS)

Employment growth (000s, LHS)

-40

-30

-20

-10

0

10

20

30

40

050709111315170709111315

Net balance of respondents, 3

-

month average

NSWVICQLDWASATAS

-35

-30

-25

-20

-15

-10

-5

0

5

10

15

20

25

000102030405060708091011121314151617

Business conditionsBusiness confidence

Index

ECONOMICS
SUPPY DEMAND BUILDING APPROVALS

HOUSE PRICES MORTGAGE RATES VS HOUSE PRICING


HOUSING

128

Source: ABS, ANZ Research

4

5

6

7

8

9

10-8

-6

-4

-2

0

2

4

6

8

10

12

14

16

18

20

22

969800020406081012141618

%

% change, Y/Y

House prices (LHS)

Mortgage rate ('blended' investor/OOH, standard variable), advanced 6 months,

inverted (RHS)

0

2

4

6

8

10

12

14

16

18

20

22

9092949698000204060810121416

Dwelling approvals ('000s per month)

Total dwellings (sa)Total dwellings (trend)

Houses (sa)Houses (trend)

Flats/units/townhouses (sa)

Flats/units/townhouses (trend)

-150

-100

-50

0

50

100

150

200

8688909294969800020406081012141618

Dwellings ('000)

Housing Balance - ActualHousing Balance - Unchanged Headship Ratios

Forecast

Surplus

Shortage

0

200

400

600

800

1,000

1,200

1,400

96979899000102030405060708091011121314151617

House prices ($000, sa)

Australia capital city averageSydneyMelbourne

BrisbaneAdelaidePerth

HobartDarwinCanberra

* Seasonally adjusted by ANZ Research

Source: CoreLogic, ANZ Research

ECONOMICS
HOUSING AFFORDABILITY DEBT & DEBT SERVICING

HOUSEHOLD DEBT & DEPOSITS

1

ASSET GROWTH CHART

Sources: 1. ABS, RBA. Housing Debt refers to ratio of housing debt to annualised household disposable income. Deposits include transferrable and other deposits.

HOUSING AFFORDABILITY

129

Source: ABS, CoreLogic RP Data, ANZ Research

Source: RBA, ANZ Research

Source: CoreLogic RP Data, ANZ Research

0

2

4

6

8

10

12

14

0

20

40

60

80

100

120

140

160

180

200

9092949698000204060810121416

% household income

Household debtHousehold interest payments (RHS)

% of household income

-10

-5

0

5

10

15

20

060708091011121314151617

Total housing prices (y/y % change)

Australian capital cities

Australia rest of state/territory

* Seasonally adjusted by ANZ Research

ECONOMICS
INFLATION VS RBA TARGET RBA CASH RATE

UNIT LABOUR COSTS VS DOMESTIC MAKRET

SERVICES INFATION

G7 INFLATION


INFLATION AND INTEREST RATES

130

0

1

2

3

4

5

6

03

0507

0911

1315

1719

y/y % change

Headline CPIUnderlying CPI*

* Average of trimmed mean and weighted median

RBA target band

ANZ

forecasts

Source: ABS, RBA, ANZ Research

Source: Bloomberg, RBA, ANZ Research

-2.5

0.0

2.5

5.0

7.5

10.0

0

1

2

3

4

5

00020406081012141618

% change y/y

% change y/y

Domestic market services inflation (lhs)*Non-farm unit labour costs, forward 1 year, (RHS)

* Excludesdeposit & loan facilities to June quarter 2011, housing services

Source: ABS, NAB, ANZ Research

1

2

3

4

5

1112131415161718

RBA cash rate, per cent

ANZ forecastsCurrent market pricing

forecasts

ECONOMICS
GSP / GDP EMPLOYMENT

EMPLOYMENT BY SECTOR HOUSE PRICES


%yoy

WESTERN AUSTRALIA

131

-2

-1

0

1

2

3

4

5

6

060708091011121314151617

Western AustraliaAustralia (excluding Western Australia)

y/y % change (trend)

-20-10010203040

TOTAL

Construction

Education and Training

Health Care and Social Assistance

Agriculture, Forestry and Fishing

Accommodation and Food Services

Public Administration and Safety

Financial and Insurance Services

Rental, Hiring and Real Estate Services

Electricity, Gas, Water and Waste Services

Transport, Postal and Warehousing

Wholesale Trade

Administrative and Support Services

Information Media and Telecommunications

Arts and Recreation Services

Other Services

Mining

Retail Trade

Manufacturing

Professional, Scientific and Technical Services

'000 change in employment over the year to Aug-17

Source: ABS, ANZ Research

Source: ABS, ANZ Research

-15

-10

-5

0

5

10

15

20

25

30

35

40

45

060708091011121314151617

House prices (y/y % change)

PerthWestern Australia - Rest of state

* Seasonally adjusted by ANZ Research

Source: CoreLogic, ANZ Research

ECONOMICS
AUSTRALIA FORECAST TABLE


132


2012 2013 2014 2015 2016 2017 2018

Australia – annual % growth GDP

3.6 2.1 2.8 2.4 2.5 2.3 2.9

Domestic final demand 4.2 0.7 1.3 1.3 1.6 2.6 2.8

Headline CPI 1.8 2.4 2.5 1.5 1.3 2.0 2.3

Core CPI 2.2 2.5 2.5 2.2 1.5 1.9 2.0

Employment 1.2 0.9 0.7 1.9 1.6 2.0 2.1

Wages 3.6 2.8 2.6 2.2 2.0 2.1 2.5

Unemployment (ann. avg) 5.2 5.7 6.1 6.1 5.7 5.6 5.3

Current Account (% of GDP) -4.1 -3.2 -2.9 -4.7 -2.7 -1.8 -2.3

Terms of Trade -10.1 -3.7 -7.5 -11.6 0.1 13.3 -0.6

Private Sector Credit 3.9 3.4 5.2 6.3 5.9 5.0 5.4

Housing 4.9 4.9 6.5 7.3 7.3 6.6 6.5

Business

3.2 1.5

3.6 5.6 5.8 3.2 4.1

Personal -0.9 0.4 0.9 0.7 -1.0 -1.3 -0.5

RBA cash rate (% year end) 3.00 2.50 2.50 2.00 1.50 1.50 2.00

3yr bond yield (% year end) 2.67 2.95 2.13 2.02 1.96 1.85 2.05

10 year bond yield (% year end) 3.27 4.24 2.74 2.88 2.77 2.50

2.90


AUD/USD (year-end value) 1.04 0.89 0.82 0.73 0.72 0.73 0.71

ECONOMICS
1.Quarterly GDP are annualised growth rates.

2.Fiscal years e.g. 2017 is year-ending

March 2018. New GDP base year is 2011-2012.

3.NZ GDP numbers are production based GDP(P).

Source: Consensus Economics, Tomson Reuters Datastream, ANZ Research.

GLOBAL & ASIA FORECAST TABLES

133

GROSS DOMESTIC PRODUCT (YEAR-AVERAGE % CHANGE)

1998-2007 average 2008-2016 average 2017F 2018F 2019F

United States 3.1 1.1 2.2 2.3 2.0

Euro area 2.4 0.0 2.1 1.8 1.9

United Kingdom 2.9 0.1 1.7 1.4 1.6

Japan 1.0 0.2 1.4 0.8 1.0

China 10.0 8.9 6.7 6.3 6.3

Korea 4.9 3.1 3.0 2.6 2.6

Taiwan 5.0 3.1 2.2 2.3 2.3

Indonesia 4.6 5.9 5.2 5.4 5.4

Thailand 3.9 2.9 3.5 3.5 3.5

Hong Kong 3.9 2.7 3.2 2.6 2.6

Malaysia 4.3 4.6 5.3 5.0 5.0

Singapore 5.6 5.0 2.6 2.6 2.6

Philippines 4.2 5.2 6.5 6.1 6.1

Vietnam 6.8 5.8 6.5 6.5 6.5

East Asia ex. Japan 7.2 7.1 5.9 5.8 5.8

India

2

7.2 7.1 6.2 7.6 7.6

Australia 3.6 2.6 2.3 3.0 3.0

New Zealand

3

3.4 1.7 2.6 2.8 2.8

World 4.3 3.3 3.6 3.8 3.8

Our Shareholder information
shareholder.anz.com

DISCLAIMER & IMPORTANT NOTICE: The material in this presentation is general background information

about the Bank’s activities current at the date of the presentation. It is information given in summary form and

does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors

and does not take into account the investment objectives, financial situation or needs of any particular investor.

These should be considered, with or without professional advice when deciding if an investment is appropriate

This presentation may contain forward-looking statements including statements regarding our intent, belief or

current expectations with respect to ANZ’s business and operations, market conditions, results of operations

and financial condition, capital adequacy, specific provisions and risk management practices. When used in this

presentation, the words “estimate”, “project”, “intend”, “anticipate”, “believe”, “expect”, “should” and similar

expressions, as they relate to ANZ and its management, are intended to identify forward-looking statements.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of

the date hereof. Such statements constitute “forward-looking statements” for the purposes of the United States

Private Securities Litigation Reform Act of 1995. ANZ does not undertake any obligation to publicly release the

result of any revisions to these forward-looking statements to reflect events or circumstances after the date

hereof to reflect the occurrence of unanticipated events.

Equity Investors

Jill Campbell

Group General Manager Investor Relations

+61 3 8654 7749

+61 412 047 448

jill.campbell@anz.com


Cameron Davis

Executive Manager Investor Relations

+61 3 8654 7716

+61 421 613 819

cameron.davis@anz.com


Katherine Hird

Senior Manager Investor Relations

+61 3 8655 3261

+61 435 965 899

katherine.hird@anz.com


Retail Investors Debt Investors

Michelle Weerakoon

Manager Shareholder Services & Events

+61 3 8654 7682

+61 411 143 090

michelle.weerakoon@anz.com


Scott Gifford

Head of Debt Investor Relations

+61 3 8655 5683

+61 434 076 876

scott.gifford@anz.com




Further Information

---

News Release
For release: 26 October 2017


Transcript: 2017 Full Year Result bluenotes

interview with ANZ CEO Shayne Elliott


The following is a transcript of a video interview with ANZ Chief Executive Officer Shayne

Elliott discussing ANZ’s 2017 Full Year result which was released today.


The interview was conducted by Andrew Cornell Managing Editor of BlueNotes, ANZ’s digital

publication for news, opinion and insight and can be viewed at www.bluenotes.anz.com



Andrew Cornell Morning Shayne. Thanks again for joining us on bluenotes on the morning of

the bank’s full year result. A very solid result looking at all the numbers.

Return on equity is up. Earnings per share up. Capital up. Costs are down.

Where did you see the strengths in this result?


Shayne Elliott Well exactly what you just said. I mean I think this is tremendous progress

for the Group and it’s really showing that the strategy that we have and the

execution focus is delivering and it’s delivering results for customers, but

importantly for shareholders.


So I think the strength here is, you know we have said for some time, we

saw the operating environment going to be much more different than what it

has in the last 20 or 30 years, and we needed to get ready to deal with that.

And so we’ve been transforming our business. We’ve been reshaping the

bank. We’ve been changing the way we work and been really focussed on

execution and speed. And the results, as you mention, high return on equity,

costs down for the year – first time since 1999 we’ve actually had absolute

costs come down and of course the stronger capital level, lets’ not forget

that. That’s really important, so we’ve strengthened the balance sheet at the

same time. So I’m really pleased with the pace and the degree of the

transformation.


Andrew Cornell Nevertheless, as you say, this is in part as a response to a very challenging

environment. So where do you see maybe weaknesses or areas where you

want to focus more in the results?


Shayne Elliott Sure. I think for the industry the first thing people are going to focus on at

this part of the cycle is revenue growth, or the lack there of. The reality is, it

is hard out there you know. It is a competitive market, we’ve got our

traditional competitors, we’ve got new competitors, consumers are really

voting with their feet – and good on them, and that’s what they should be

doing.


So revenue growth is a little bit harder to come by. That’s why we have been

transforming ANZ, getting ready for that. Really making sure that we put our

resources – whether they are intellectual resources, our financial resources –

to work where we can make a difference and we can win.

And so, tough times. But that’s exactly why we are in this transformation

phase.



Australia and New Zealand Banking Group Limited ABN 11 005 357 522

Andrew Cornell And indeed, in the actual announcement you talk about 2016 as being the
year of reshaping and this is now the period of execution. Does that mean

the reshaping has finished and the concentration is all on execution now?


Shayne Elliott No. I mean, you know reshaping is going to be a bit of a constant because

we live in a fast-changing world. The expectations of the community change

fast, the expectations of our customers change fast and so we constantly

have to be changing.


What we’re trying to build at ANZ is really an agile, flexible approach that

allows us to respond to those needs really quickly.


But, from a technical point of view if you think about the rebalancing of our

capital mix, we’re more than halfway through, that’s certainly true. We’ve

kind of broken the back of it. But it’s not a skill we want to forget, we don’t

want that skill to atrophy away. We want to keep reinvesting and making

sure we’re constantly reshaping and responding to market conditions.


Andrew Cornell And one of the measures of the achievement is return on equity. Another is

earnings per share, which is particularly strong. Is EPS a big focus now?


Shayne Elliott Yes. You may have noticed we’ve talked about it a little bit more in this result

than perhaps in the past. And that’s really a reflection of us being out and

listening to our shareholders, particularly retail shareholders, it’s something

they really focus on as a measure of success. And so, yes we talk about it,

and I understand it, it’s a great indicator of real value creation for

shareholders. So yes, we are focussed on making sure – because it reflects

not only good earnings story, but also good capital management. Making

sure, you know, we don’t have too many shares out there on issue.


Andrew Cornell And indeed capital has been a very strong focus for the industry and indeed

for regulators since the financial crisis. In Australia the Murray Inquiry said

banks had to be unquestionably strong. Is ANZ now unquestionably strong

from that perspective?


Shayne Elliott Yes. And one of the big things we’ve had as an industry this year was APRA

giving kind of a an unqualified definition of what that is from a capital

perspective saying it’s ten and-a-half per cent on a common equity tier one

basis. And we, the banks, the industry has to be there at the beginning of

2020. And the good news for ANZ and for our shareholders is actually, as you

see in this result, we’re already there. So we’re there two years ahead of

schedule, so we’re very, very well capitalised. And why is that important?

Because it gives us more options about the future than perhaps some of our

peer group.


Andrew Cornell And as shareholders, and I’m a shareholder, we always want more. You talk

about capital management, does that mean capital back to shareholders at

some point?


Shayne Elliott Yes, essentially. I mean, what we’re talking about here is we’ve got to run

the bank prudently. We’ve got to have sufficient capital both, not just to

meet the regulators’ requirements, but what we think the right amount of

capital has and we’ve got to get that right. But, because of our strategy,

because of the rebalancing we are freeing up capital. So as we sell things we

get the funds and so what we’ve said is there’s no real incentive for us to sit

on lazy capital, so when we do get those proceeds – and we haven’t really

received that money from any of those sales just yet – when we do, we

would be in a position to consider returning that to shareholders. And that’s

usually through, you know maybe through a buy-back or something like that.

Andrew Cornell In your outlook you talked about being optimistic, but still cautious given
what’s happening geopolitically and around the world. And you raised the

issue of household indebtedness as a particular area of concern, but you

seem much more sanguine about the risk in the mortgage book than say

APRA, the regulator is.


Shayne Elliott I don’t know that we’re more sanguine. I mean, it’s a big exposure for any

bank so we watch it like a hawk. I mean it’s something we look at the data

literally on a daily basis to try and understand you know, it’s in our interest

to make sure that tour customers borrow responsibly and so we do look at

that.


Household debt levels are high. They’re higher than they have been in both

Australia and New Zealand. And they’re reasonably high on an international

basis. There’s some good reasons why that’s ok, but we don’t want to be

complacent about it. So, I think we get paid to be cautious and to be

prudent. That’s the nature of banking.


Andrew Cornell The return on equity was another very strong story, but in your comments

you mention that it may well have been three percentage points higher had it

not been for recent waves of regulatory impost and taxes and things. So

that’s 300 basis points off your capital; is that a sort of one off or do you

think those sorts of discounts are continuing to apply?


Shayne Elliott So what we said there was is we just look at the impact of the changing

regulation and taxes over the last two years. And that’s a period where APRA

has required us to have more capital, to hold more liquidity. And of course,

we had the imposition of the Australian Bank Tax. Those three combined, all

else being equal, would mean the ROE of the industry would drop about three

per cent. That’s a big, that’s a big number. Now the good news is that ANZ

was ahead of the game, you know, we’ve always, part of our reshaping –

getting our self kind of match-fit has been to help mitigate some of those

pressures. I imagine that those things will continue to put pressure on our

industry, but not to the same magnitude again. I think again we’re way past

the middle of that, but that’s why we have to be match-fit. That’s why we

have to be lean. That’s why we really have to be on top of our game.


Andrew Cornell And one thing that you did announce at the half year profit was a new agile

way of working, particularly for the Australian bank. And that’s part obviously

of the cost – drive the efficiency, drive the agility, drive. How is that

program progressing?


Shayne Elliott Well it’s a really important program. And why? It goes back to where we

talked about before, this need – essentially the need for speed – you know,

we need to be out there responding to our customers’ expectations,

community expectations at pace. And so that puts it ... we have to think

about the way we organise ourselves, the way we work to enable that. And

that’s what this agile way of working is about. We kicked it off early in the

year, we’ve done a lot of planning. It’s really quite exciting to be in that

division at the moment, there’s a lot of buzz, there’s lots of excitement about

what the future holds.


Early in 2018 we will be moving to this way of working so, we’re still, we’re

at the end of the planning phase we’re appointing people into jobs and, you

know, it’s going to be a really terrific differentiator for ANZ and I know our

customers will notice and get the benefit. And, our people will as well.


For media enquiries:


Stephen Ries; +61-409-655551

---

News Release
For release: 26 October 2017


Transcript: 2017 Full Year Result bluenotes

interview with ANZ CFO Michelle Jablko


The following is a transcript of a video interview with ANZ Chief Financial Officer Michelle

Jablko discussing ANZ’s 2017 Full Year result which was released today.


The interview was conducted by Andrew Cornell Managing Editor of BlueNotes, ANZ’s digital

publication for news, opinion and insight and can be viewed at www.bluenotes.anz.com



Andrew Cornell Good morning Michelle. Thanks very much for joining us on bluenotes once

again, the morning of the bank’s annual year result. A strong result on many

fronts and particularly capital generation. So can you talk us through how

you’re balancing capital generation, extra capital from divestments and then

the potential to pay back some capital maybe to shareholders?


Michelle Jablko I mean the core of our strategy really is about how we optimise our capital so

we put it to its best use. And this year, we’ve done two things; it’s about how

we allocate the pie – and we wanted more of our capital allocated to Australia

and New Zealand and less to institutional, and we’ve done that. And then it’s

about driving better returns in the businesses, and we’ve done that as well.

At the same time we’ve generated capital and pleasingly we’re two years

ahead of where we need to be based on APRA’s new requirements and so

that gives us lots of flexibility going forward.


Andrew Cornell Provisions for bad and doubtful debts continue to come down, which is

obviously good for earnings, but is there a concern that the banking world is

perhaps under-pricing risk? Are these lower provisions sustainable?


Michelle Jablko I mean, again, core part of our strategy is making sure we use our capital

where we think we can optimise the risk adjusted returns on that capital. So

for example, selling out of Asia retail, which for us, given our scale in that

market, we weren’t driving the right risk adjusted returns so makes sense for

us to do that.


It’s the same with the way we’re reshaping the institutional business to focus

on areas and customers where we feel we bring real value to them. And so if

you look at it, this year we’ve improved risk adjusted returns. Clearly there’s

been some mark, the market environment has been good as well, but we’ve

also made some structural changes in our business.


Andrew Cornell And the cost story too, is another very strong element of this story. And

Shayne Elliott said that the focus on costs, on absolute costs is going to

continue. There’s been a reshaping of the business so we’ve seen costs come

out, so how much more can be done on that absolute cost front?


Michelle Jablko Yes, as we look at it there are financial and business reasons for what we’re

doing. You know, financially when we look at the environment we think a

focus on costs is absolutely right. Included by the fact that we’re reshaping

our business and so we need to be serious about our cost base. But more

importantly, when we look at the bank we think that being simpler and more

Australia and New Zealand Banking Group Limited ABN 11 005 357 522

focussed is really what’s going to help us win in the long term with customers
and by, just by having, you know focussing on a few areas and doing them

well. And so the absolute cost focus will absolutely continue.


Andrew Cornell And once again in this result there is evidence of pressure on net interest

margins and that’s sort of an industry wide phenomenon and a longer term

trend. What’s the outlook for net interest margins?


Michelle Jablko Margins have been coming down for years now and that’s one of the reasons

actually why we are focussed on our using capital in the most efficient way

and focussed on costs. If I look at margins this year there are probably some

positives and negatives particularly in the last half. Outside of the markets

business margins actually improved a bit in the second half. We had some

positives going on compared to the first half around asset and liability pricing

but on the flip side as we go into next year we will have a full year of the

bank tax.


Andrew Cornell You refer to the reshaping part of that is the divestments of business and we

are seeing that’s sort of ongoing and there a couple more on the horizon

down the track. Does that mean while it’s obviously good for the

management of the balance sheet and the way the business is focussed,

does it leave you with an earnings gap going into the future?


Michelle Jablko If I step back and say why are we selling these businesses again we think we

are better off focussing the bank on a few areas and doing them really well.

So there are things like Asia Retail where we are just not the best owner of

that business because we are subscale. If we kept that business we’d need to

keep investing in the business and that would take money away from our

core businesses. Now selling a business of course it’s got revenue associated

with it. It’s also got costs and ptrovisions. At the same time we also no

longet need capital allocated to the business so we have a benfit there. So

we’ve got to weigh those two things up.


Andrew Cornell Thanks once again for your time with bluenotes



For media enquiries:


Stephen Ries; +61-409-655551

---

Australia and New Zealand Banking Group Limited ABN 11 005 357 522
News Release


For release: 26 October, 2017


ANZ 2017 Final Dividend

- key dates and associated information -


As part of ANZ’s full year 2017 financial results released today, the Group announced a

proposed fully franked 2017 Final Dividend of 80 cents per share. This brings the total

dividend for the year to 160 cents per share. New Zealand imputation credits of NZ 10 cents

per share will also be attached.


ANZ announced an intention to neutralise the impact of the shares allocated under the

Dividend Reinvestment Plan (DRP). DRP participants do not need to take any action in

respect of this in order to receive shares under the DRP.


The neutralisation of the DRP is expected to involve shares being purchased on-market

during the DRP Pricing Period by a third party appointed by ANZ. To the extent that the on-

market purchase is not able to be completed for any reason, then ANZ will issue new shares

to meet its obligations under the DRP.


Key Dividend Dates


The key dates related to the payment of the 2017 Final Dividend and the associated

Dividend Reinvestment Plan (DRP) and Bonus Option Plan (BOP) are as follows:


Ex-date


Monday, 13 November 2017

Record Date


DRP/BOP/Foreign Currency Election

Date


DRP & BOP Pricing Period



Dividend Payment Date

Tuesday, 14 November 2017


Wednesday, 15 November 2017



Friday, 17 November 2017 to Thursday,

30 November 2017 (both inclusive)


Monday, 18 December 2017


DRP & BOP Information


For the 2017 Final Dividend, under the DRP and BOP Terms and Conditions no discount will

be applied when calculating the Acquisition Price used to determine the number of ANZ

ordinary shares provided, and the Pricing Period will be 10 trading days.


Election notices from shareholders wanting to commence, cease or vary their participation in

the DRP or BOP for the 2017 Final Dividend must be received by ANZ’s Share Registrar

Computershare by 5.00pm (Australian Eastern Daylight Time) on 15 November 2017.


Copies of all results materials and information in relation to the DRP and BOP are available

on the ANZ website at anz.com/shareholdercentre


For media enquiries contact:


Stephen Ries

Head of Media Relations

Tel: +61 409 655 551



For shareholder enquiries contact:


Computershare

1800 11 33 99

+613 9415 4010 (international callers)

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.