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Fisher & Paykel Healthcare Publishes CSR Report

ESG7 November 2017FPHHealthcare

Stock Exchange Announcement
STOCK EXCHANGE LISTINGS: NEW ZEALAND (FPH), AUSTRALIA (FPH)



FISHER & PAYKEL HEALTHCARE PUBLISHES CORPORATE RESPONSIBILITY AND

SUSTAINABILITY REPORT


Auckland, New Zealand, 8 November 2017 - Fisher & Paykel Healthcare has today published its

Corporate Responsibility and Sustainability Report for the financial year 1 April 2016 to 31 March

2017.


A copy is attached.


The report can also be viewed at www.fphcare.co.nz/sustainability


Investors:

Marcus Driller

General Manager Corporate

marcus.driller@fphcare.co.nz

+64 (0) 27 578 9963

Media:

Rachel Reynolds

Senior Communications Manager

rachel.reynolds@fphcare.co.nz

+64 (0) 21 713 911


Ends//

---

Corporate Responsibility and
Sustainability Report

For the year ended

31 March 2017

Innovation.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited1
Contents

MESSAGE FROM THE CEO

02

ABOUT US

04

ABOUT THIS REPORT

09

SUSTAINABILITY HIGHLIGHTS

11

BETTER CARE

12

EXCELLENT PEOPLE

14

SAFELY HOME

20

ENVIRONMENTAL CARE

23

STRONGER COMMUNITIES

30

Putting

people first.

We care for our patients, customers,

suppliers, shareholders, the

environment and each other and

are committed to improving care

and outcomes through inspired and

world-leading healthcare solutions.’

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited2
Lewis Gradon

Managing Director and Chief Executive Officer

Message from the CEO

Our primary focus is in

ensuring we produce

innovative healthcare

devices that improve

the health and quality of

life for people all over

the world.’

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited3
We contribute to furthering medical

knowledge by participating in clinical

research and changing clinical practice;

for example, there is a growing body of

clinical research showing the significant

improvements in medical outcomes

that can be achieved by use of our

Optiflow™ nasal high flow therapy.

We are a major employer, with our

own people in 35 countries around the

world. Due to our global reach, diversity

is part of our DNA. We endeavour to

always treat the people we employ, do

business with and who are otherwise

impacted by our work, with fairness

and respect.

This year we adopted a new Code of

Conduct. The Code covers areas such

as health and safety, diversity and

inclusion, responsible marketing

practices and guidelines for working

with customers, suppliers and

healthcare professionals. This Code

applies to all of our people globally,

with training conducted for New

Zealand employees, and is currently

being rolled out across our other

offices.

We have also developed a Supplier

Code of Conduct, which includes

information on human rights, labour

and employment, management systems

and data protection. Both of these

documents are available on our

company website at www.fphcare.co.

nz/corporategovernance

We see corporate social responsibility

and sustainability as inextricably linked

to the way we do business. We know

that strong financial performance

cannot be achieved without looking

after our people, suppliers and

customers. And being financially

successful means we can continue to be

a major contributor to medical care, to

our communities and economies

through areas such as tax and

employment, and to return a portion of

profits to our shareholders as dividends.

Our awareness of the reciprocal nature

of this is what we believe positions our

company for long-term, sustainable and

profitable growth.

We care for our patients, customers,

suppliers, shareholders, the

environment and each other and are

committed to improving care and

outcomes through inspired and

world-leading healthcare solutions.






LEWIS GRADON, MANAGING DIRECTOR

AND CHIEF EXECUTIVE OFFICER

PATIENTS TREATED DURING THE

YEAR USING OUR MEDICAL DEVICES

12M+

A MAJOR EMPLOYER, WITH PEOPLE

BASED IN 35 COUNTRIES

35

GROSS DIVIDENDS DISTRIBUTED TO

OUR SHAREHOLDERS DURING FY17

NZ

$153M

We are privileged to be in an industry where the work we do has a direct

impact on improving people’s lives, right around the world. Last year, we

estimate that our products were used in the treatment of over 12 million

patients. This means that our primary focus for sustainability is in ensuring

we produce innovative healthcare devices that improve the health and quality

of life for people all over the world.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited4
Fisher & Paykel Healthcare is a leading

designer, manufacturer and marketer

of products and systems for use in

respiratory care, acute care, surgery

and the treatment of obstructive sleep

apnea. The company’s world-leading

healthcare products are used to

improve health outcomes for millions

of patients every year.

Our medical devices and technologies

are designed to help patients get better

faster, which can then allow clinicians to

provide care for more patients.

We help patients transition to less acute

care settings, help them recover quicker

and provide solutions that can assist

them to avoid more acute conditions.

We also provide the ability for some

patients to be treated in the home

rather than the hospital. Our purpose is

to improve care and outcomes through

inspired and world-leading healthcare

solutions.

We manufacture, assemble and test our

range of products, including many

components, in our facilities in New

Zealand and Mexico. Our facilities

incorporate controlled working

environments and our manufacturing

and design processes are certified to

meet the international medical device

quality standard ISO13485.

Operating revenue for the company

was NZ$894 million for the 2017

financial year. We sell into over 120

countries and employ more than 4,000

people worldwide. We estimate that

during the year, over 12 million patients

were treated using our medical devices.

In September 2017 we were selected as

an index component of the Dow Jones

Sustainability Indices for the second

year running. This selection recognises

our corporate sustainability leadership

in the global healthcare equipment

industry. This year, we achieved a silver

recognition level in the EcoVadis

supplier CSR evaluation programme,

which places us within the top 30% of

respondents.

We are a member of the New Zealand

Sustainable Business Network and our

GM – Facilities and Environmental

Management is a member of the

Environmental Committee of Plastics

New Zealand. This year, we have

established a work plan to further

integrate social responsibility within

the company using the ISO26000

framework.

About Us

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited5
Our ValuesOur Beliefs

ORIGINALITY

We encourage original

thinking which leads to

the innovative solutions

required to create better

products, processes and

practices.

LIFE

We relentlessly focus

on improving patients’

lives and strive to

provide a high quality of

life for our employees.

RELATIONSHIPS

We care for our

patients, customers,

suppliers, shareholders,

the environment and

each other.

INTERNATIONALISM

We are global in

people, in thinking

and in behaviours.

COMMITMENT

We value people who

are self-motivated and

have a desire to make a

real contribution.

Our Purpose

Improving care and outcomes through inspired

and world-leading healthcare solutions.

We believe in

doing what is best

for the patient.

We believe our people

are our strength.

We believe the

commitment to doing

the right thing is what

our customers will find

compelling.

We believe lessons

learned are the

cornerstones of

innovation.

We believe that

empathy, effectiveness

and efficiency are

essential to our success.

We believe in the need

to be relentless in the

pursuit of healthcare

innovation.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited6
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Our inputs

Our outputs

AGEING POPULATION | TECHNOLOGY ADVANCEMENT | HEALTHCARE COSTS INCREASING | OTHER EXTERNAL FACTORS

MARKET CONTEXT

Increased

efficiency

of care

Our

4000+ people

Improved

care &

outcomes for

patients

Over 45 years

of trusted

relationships

Benefits to

our people

Global

supply

networks

Increased

shareholder

value

Excellence

in R&D

Doubling

our constant

currency

revenue every

5-6 years

Trusted brand

Care by Design

Improving care & outcomes

through inspired and

world-leading healthcare

solutions

How we deliver value

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited7
Canada

Direct Sales

Distributed sales with FPH people

Distribution Centres

Manufacturing Facilities

Mexico

China

Hong Kong

Taiwan

Japan

South Korea

Portugal

Brazil

Saudi Arabia

Indonesia

Colombia

Spain

Wales

France

USA

India

AustraliaNew Zealand

Scotland

England

Sweden

Northern Ireland

Netherlands

Germany

Italy

Belgium

Finland

Austria

Ireland

Switzerland

Turkey

Russia

Norway

Denmark

35

Our people are located

in 35 countries

1,231

People in North America

271

People in Europe

2,307

People in New Zealand

303

People in the rest

of the world

Where we are in the world

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited8
Full Year Results

PROFIT AFTER TAX

NZ$169.2M

18%

OPERATING PROFIT

NZ$240.1M

14%

GROSS MARGIN IMPROVEMENT

205bps

HOSPITAL REVENUE GROWTH

NZ$500.4 MILLION

15%

NEW APPLICATIONS CONSUMABLES

REVENUE GROWTH

24%

OPERATING REVENUE

NZ$894.4 MILLION

10%

TOTAL DIVIDEND FOR THE YEAR

NZ 19.5CPS FULLY IMPUTED

17%

SPEND ON R&D

9.6% OF OPERATING REVENUE

NZ$86M

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited9
Unless otherwise stated, the metrics

provided in this report relate to the

financial year ended 31 March 2017

and apply to our New Zealand and

Mexico sites, which together account

for more than 70% of our people and

all of our manufacturing activity.

Financial data is in New Zealand

dollars, unless otherwise indicated.

The report’s purpose is to record some

of the progress made over this period

as we aim to improve our economic,

environmental and social performance

long-term.

This report is structured into the

following five sections which address

the areas of material opportunity and

risk for the company’s long term

sustainable operations:

About this report

BETTER CARE

We recognise that to continue to

fulfill our purpose we need to ensure

we produce new, innovative and high

quality healthcare devices that do a

better job of improving patient care

and outcomes.

EXCELLENT PEOPLE

Our ongoing success is a direct result

of the skills and expertise of our people.

Given the global competition for talent

we recognise the importance of

recruitment, training and retention

as well as diversity and inclusion.

SAFELY HOME

Ensuring all of our people make

it “safely home every day” is a priority.

ENVIRONMENTAL CARE

We recognise that the natural

environment is of essential value.

STRONGER COMMUNITIES

We strive to build and nurture strong,

lasting partnerships with local

communities and organisations relevant

to our company and people. This is

important to ensure a strong pipeline of

future employees, the engagement and

retention of our current employees and

a healthy community.

In 2015, the United Nations established the Sustainable Development Goals

(SDGs) to encourage action to improve people’s lives globally by building a

sustainable future for our people and our planet. The 17 goals encompass targets

that cover a broad range of sustainable development issues, such as ending

poverty and hunger, improving health and education, making cities more

sustainable and combating climate change.

We have taken inspiration from these goals, and have highlighted below the

SDGs to which we can contribute the most:

Better

Care

Excellent

People

Safely

Home

Environmental

Care

Stronger

Communities

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited10
FURTHER INFORMATION

To find out more about our approach to

sustainability, please visit www.fphcare.

co.nz/sustainability. Financial

performance for Fisher & Paykel

Healthcare can be found in the

company’s annual reports, available

online at www.fphcare.co.nz/investor.

Feedback on this sustainability report is

welcomed, and can be directed to

rachel.reynolds@fphcare.co.nz

The Board and management are

committed to ensuring that the

company adheres to best practice

governance principles and maintains

the highest ethical standards.

About this report (cont.)

The company publishes a separate

Corporate Governance Statement

containing its corporate governance

disclosures which is available online at:

www.fphcare.co.nz/

corporategovernance

KEY DOCUMENTS

Group Tax Strategywww.fphcare.co.nz/corporategovernance

Code of Conductwww.fphcare.co.nz/corporategovernance

Supplier Code of Conductwww.fphcare.co.nz/corporategovernance

Corporate Governance

Statementwww.fphcare.co.nz/investor/governance

Risk Management

www.fphcare.co.nz/corporategovernance

See also: 2017 Corporate Governance Statement pp. 5-6

Diversity Policywww.fphcare.co.nz/corporategovernance

Environmental Policywww.fphcare.co.nz/corporategovernance

ISO14001 certificationwww.fphcare.co.nz/sustainability

CEMARS certificationwww.fphcare.co.nz/sustainability

Carbon Disclosure

Project responsehttps://www.cdp.net/en/responses/6432

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited11
SUSTAINABILITY HIGHLIGHTS

ISO13485

RECERTIFICATION FOR

MANUFACTURING AND

DESIGN PROCESSES

SELECTED AS AN

INDEX COMPONENT

OF THE DOW JONES

SUSTAINABILITY

INDICES

CERTIFICATION TO NEW

ISO14001:2015 FOR OUR

NEW ZEALAND AND

MEXICO SITES

NEW SUPPLIER CODE OF

CONDUCT RELEASED

AVERAGE ANNUAL

TRAINING HOURS

(INTERNAL ONLY, PER

NZ AND MX EMPLOYEE):

25.2

REDUCTION IN CARBON

EMISSION INTENSITY:

22% OVER PAST FIVE

YEARS

REDUCTION IN

AIRFREIGHT

FROM 30+% TO <8%

RAINWATER

COLLECTED (FY17):

2,936M

3

AVERAGE HOURS

HEALTH & SAFETY

TRAINING PER

EMPLOYEE (NZ & MX):

1.5

GLOBAL LTIFR: 1.2

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited12
More clinicians are choosing to use our

products and technologies as clinical

evidence of the potential improvements

in effectiveness, efficiency and patient

outcomes grows. This has been an

important contributor to the increase in

the number of patients benefiting from

our products over the last year, which

we estimate was over 12 million.

Our manufacturing sites are certified to

the ISO 13485 Medical Devices – Quality

Management Systems standard, which

is provided through routine external

audits. Our products are thoroughly

tested to ensure a high degree of

quality before being released to the

market. Product inspections are

conducted either during production or

as a finished good by dedicated

inspection teams. Robust procedures

are in place to manage any product

recalls that may be required.

We are relentlessly committed to

product improvement, and this drives

our investment in innovation. In the

2017 financial year, we invested NZ$86

million into research and development,

which is approximately 10% of our

operating revenue.

The overarching principle of our

product innovation rests on doing what

is best for the patient.

Better Care

IN FY17, WE INVESTED

NZ$86 MILLION INTO R&D

NZ$86M

NUMBER OF PATIENTS BENEFITING

FROM OUR PRODUCTS IN FY17

12M+

We are focused on improving care

and outcomes through inspired

and world-leading healthcare

solutions. Our technologies are

aimed at increasing the

effectiveness and efficiency of

care, so patients can recover

quicker and if possible, be treated

in less acute areas of the hospital,

or in the home. With greater

demands being put on the world’s

healthcare systems by an ageing

population, this is becoming

increasingly important to

healthcare providers.

UN Sustainable

Development Goal

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited13
ADRIAN’S STORY

When Adrian and his wife, Bev, set out

to spend the weekend at their beach

house they had no idea what impact

the drive was to have on their lives.

Adrian fell asleep at the wheel twice

during the two-hour journey: the first

instance, he drove off the road into a

farmer’s fence; the second, his wife

told him to see his doctor.

For years, Adrian experienced “falling

asleep without knowing it” and also

“loud snoring”. His work colleagues

would laugh at him as he would fall

asleep at his desk. Adrian felt aware of

his colleagues around him but couldn’t

help drifting off to sleep. The tiredness

was something that developed slowly

for Adrian; he just assumed it was due

to his busy lifestyle. However, when his

wife and children started noticing his

snoring turn into jerking movements he

thought it could be something more

serious.

The accidents on the way to the beach

house were the “final straw” for Adrian

and his wife, so he organized a visit to

his doctor who told him to undergo a

sleep study. At the sleep lab Adrian was

told that he had obstructive sleep

apnea (OSA). Between falling asleep

and midnight he had unconsciously

stopped breathing over 300 times as

his airway was blocking. Adrian was

then prescribed continuous positive

airway pressure (CPAP) therapy by the

sleep technicians.

‘ Falling asleep at the

wheel with my wife in the

car was my wakeup call.’

Adrian immediately felt relieved that his

problem could be treated. The CPAP

machine took him a “week or so” to get

used to but now it has become a “very

important” part of his life. Adrian

described his brain as “raring to go

again”; he felt like he could concentrate

at work and his friends and family

commented that it’s great to see him

not falling asleep every few minutes.

Adrian’s advice for those thinking they

may have OSA is to go see a doctor and

if diagnosed, persevere with the

treatment. He says to “think positive

– anything you can do is worth it to

improve your life.”

‘ You can tell which

caravan is ours: you

can hear Dad snoring!’

Adrian Tidman

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited14
Our people are our strength. Our

ongoing success is a direct result of

their skills and expertise. We have

more than 4,000 people working in,

or supporting, over 120 countries

around the globe.

We value self-motivation, the drive to

make a real contribution and innovative

thinking. In return, we offer our people

the opportunity to work for a world

class, successful company where each

person is valued and respected. We

operate profit sharing bonus schemes

for all qualifying employees around the

world.

Fisher & Paykel Healthcare fully

supports the principles in the United

Nation’s Declaration on Human Rights

and the International Labour

Organisation Declaration on

Fundamental Principles and Rights at

Work, including non-discrimination,

freedom of association and collective

bargaining, and freedom from forced

and child labour. We seek to uphold

human rights in all business activities.

21% of our total number of global

employees are covered by collective

bargaining agreements. There is a

collective agreement in place for the

vast majority of our New Zealand-based

manufacturing employees.

Excellent People

UN Sustainable

Development Goal

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited15
RECRUITMENT AND

RETENTION

Worldwide, more than half of our

people are engaged in manufacturing

and operations roles, with the

remainder in sales, marketing,

distribution and product, clinical and

process development.

We operate employee health clinics and

confidential health assessments for

permanent and fixed term employees

when commencing employment at our

New Zealand and Mexico sites. This

enables a nurse and an employee to

meet and discuss any specific needs

relating to the employee’s ability to

perform their role.

A professional development

programme called Engage and Develop

runs in New Zealand, the US and Mexico

to assist in career planning and

progression.

We continue to develop and implement

a range of strategies to assist with:

»Attracting diverse talent into the

company

»Profiling our talent to ensure our

training and development initiatives

are targeted and in support of our

growth strategies

»Ensuring internal promotions are

made from a diverse pool of

appropriately qualified candidates

»Ensuring our pay practices are free

from any bias

»Creating deep talent pools to feed

our succession plans

Our employee turnover is typically

higher in Mexico than in most other

countries where we have employees.

Although our turnover rate in Mexico is

generally lower than comparable

companies with maquiladora

manufacturing facilities in Mexico, we

have made changes to our recruitment

practices, training initiatives and reward

systems which we believe will lower this

rate in future years, and have already

seen a reduction in Mexican employee

turnover in the last year.

FY13FY14FY15FY16FY17

11.2

10.0

9.3

9.6

8.2

Percent per year

FY13FY14FY15FY16FY17

22.2

20.3

16.7

25.6

21.0

Percent per year

NZ Employee

Turnover Rates

Rest of World Employee

Turnover Rates

FY13FY14FY15FY16FY17

12.3

13.5

11.7

14.6

13.9

Percent per year

Global Employee

Turnover Rates

Global Employee Turnover Rates

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited16
DIVERSITY AND

EQUAL EMPLOYMENT

Fisher & Paykel Healthcare and its

Board are committed to providing

equal employment opportunities and

as such, have a workforce consisting

of many individuals with diverse skills,

values, backgrounds, ethnicity and

experiences.

For us, a commitment to diversity

means ensuring that no individual is

excluded from a position, for which he

or she is skilled and qualified, by

inappropriate systems, practices and

attitudes. It also means eliminating

barriers to ensure that everyone is

considered for the employment of their

choice and that our people have the

chance to perform to their full potential.

We will ensure our selection processes

for recruitment and employee

development opportunities are free

from bias and are based on merit.

We have fostered a culture where

people are treated fairly and with

respect and we are committed to

ensuring an inclusive workplace.

We will:

»Promote awareness around the

importance of a diverse and inclusive

workforce;

»Encourage employees to offer views

and suggestions towards achieving

organisational goals;

»Review our systems, policies and

practices to make sure an inclusive

approach is taken; and

»Ensure our built environment

continues to support an inclusive

workplace.

As a global company, we value the

differences our people bring as we

believe this creates a diversity of

thinking that forms the foundations of

our culture. We believe that these

differences foster continuous

questioning and continuous

improvement which builds innovative

and high performing teams.

We strive to provide an environment

where all our people have the

opportunity to reach their full potential.

If we can achieve that, then we know

we are doing the best we can for not

only our people and our company, but

also for our patients and our

communities.

Our Code of Conduct states that no

person is excluded from a position for

which he or she is skilled and qualified,

by inappropriate systems, practices and

attitudes. We are a member of Diversity

Works in New Zealand, a national group

that supports organisations to promote

diversity and inclusion in their

businesses.

WomenMenWomen %Men %

Board1614%86%

Senior executives1614%86%

All employees1,5461,92445%55%

WomenMenWomen %Men %

Board1713%87%

Senior executives1811%89%

All employees1,8512,13546%54%

2016

2017

Our manufacturing sites pay above any

applicable minimum wage levels for our

employees. Duration of service,

development and training allow waged

employees to progress through

remuneration scales.

Our CEO and Vice President – Human

Resources are the company’s Diversity

Managers. The Remuneration and

Human Resources Committee is

responsible for overseeing the

company’s Diversity Policy. Each year

the Remuneration and Human

Resources Committee review and

report to the Board on the company’s

Diversity Policy, its diversity objectives

and the company’s achievement against

its diversity objectives, including the

representation of women at all levels of

the organisation.

The table below shows the respective

proportions of men and women on the

company’s Board, in senior executive

positions and across the whole

organisation as at 31 March 2016 and

31 March 2017. A ‘senior executive’ refers

to the Chief Executive Officer and

senior executives reporting directly to

the Chief Executive Officer.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited17
ETHICS

BUSINESS ETHICS

We adopted a new Code of Conduct in

January 2017. The Code sets out our

expectations for conducting business in

a legal, ethical and safe way. The Code

applies to all directors, executives,

employees and contractors of Fisher &

Paykel Healthcare globally. The Code

covers matters such as our commitment

to diversity, preventing harassment,

working safely, avoiding conflicts of

interest, competing fairly, environmental

responsibility and sustainability. Any

failure to comply with the Code is

treated seriously and may result in

disciplinary action.

We also have formal mechanisms in

place for employees to air grievances

and to file complaints without fear of

reprisal. The company has a

whistleblower policy, which provides

procedures and channels for disclosure

of serious wrongdoing. We respect and

support employees who in good faith

exercise their rights under this policy.

ANTI-BRIBERY AND

CORRUPTION

We do not tolerate bribery, corruption,

kickbacks or other types of improper

benefits, whether committed by our

own people or by anyone we deal with.

The Code sets out our expectations in

this regard.

In the course of our business we

interact with a wide range of

government officials and private sector

individuals or businesses, including

government regulators, inspection

authorities and healthcare professionals.

We follow all anti-bribery and

corruption laws in the countries in

which we operate and ensure our

activities do not improperly influence

the medical decisions of healthcare

professionals or the purchasing

decisions of entities that buy our

products.

Most of the countries in which we

operate have strict anti-bribery and

corruption laws. Failing to comply with

these laws could have serious

consequences for us, both as individuals

and as an organisation. In some cases,

these consequences could include

criminal charges.

The Code requires that where we

suspect bribery or corruption, either by

our own people or by any of our

suppliers, customers or other business

partners, we report it immediately.

As disclosed on 22 March 2017, a former

employee, Simon Hall, pleaded guilty to

charges laid by the Serious Fraud Office

(SFO), in relation to actions taken while

an employee of Fisher & Paykel

Healthcare. It is understood that Mr Hall

received approximately $213,000 in

payments. When the company became

aware in 2014 of issues relating to the

management of two Middle East

distributors, the company commissioned

a third party to conduct an internal

investigation. Following the outcome of

the investigation, Mr Hall was dismissed

for misconduct and the matter was

referred to the SFO. The company does

not tolerate this type of behaviour and,

following an independent review, we are

confident in our systems to prevent a

recurrence.

We never offer or accept (or ask a third

party to offer or accept) bribes,

facilitation payments, secret

commissions or kickbacks to or from

any person. These rules apply to all our

business activities, including any

interactions we may have with

government officials or with any private

person or business, either locally or

overseas.

INTERACTIONS WITH

HEALTHCARE PROFESSIONALS

The Code also requires us to comply

with internal policies which are

designed to ensure that our interactions

with healthcare professionals are

ethical, transparent and provide benefit

to patients. These interactions must not

have, or appear to have, an improper

influence on clinical judgement.

We often interact with healthcare

professionals in many different

countries. Collaborative relationships

with healthcare professionals are

important to us, and we are committed

to maintaining the highest standards of

integrity and transparency in all

interactions with them.

ANIMAL ETHICS

Regulatory bodies occasionally require

biocompatibility testing of our medical

device materials. This testing follows a

risk management approach based on

ISO 10993-1, Biological Evaluation of

Medical Devices. ISO 10993-1 includes

requirements for the wellbeing of

animals and for minimising the number

of animals involved, and tests are

conducted in laboratories accredited to

international standards (ISO 17025).

We may sometimes participate, observe

or otherwise be involved in clinical

studies which include animal testing.

We minimise this impact by ensuring

these activities are approved by the

relevant animal ethics committees and

comply with applicable legislation. We

support efforts to further reduce animal

testing by funding and supporting

research in sophisticated physiological

computer models.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited18
OUR PEOPLE IN

NORTH AMERICA

1,231

OUR PEOPLE IN

EUROPE

271

OUR PEOPLE IN

NEW ZEALAND

2,307

OUR PEOPLE IN THE REST

OF THE WORLD

303

TURNOVER RATE FOR

NEW ZEALAND EMPLOYEES

8.2%

HOURS SPENT ON EMPLOYEE INTERNAL

DEVELOPMENT TRAINING (NZ & MEXICO)

82,000+

OUR PEOPLE ARE LOCATED

IN 35 COUNTRIES

35

OUR PEOPLE SUPPORT

120 COUNTRIES

WE HAVE 17 DISTRIBUTION

CENTRES AROUND THE

WORLD

AT A GLANCE

FY15: 221

FY16: 258

FY15: 236

FY16: 265

FY15: 751

FY16: 922

FY15: 1,943

FY16: 2,142

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited19
How does Fisher & Paykel Healthcare

attract great talent?

Debra: Attracting great people is really

important to us. As our organisation

grows, we need to not only recruit

excellent people from outside the

organisation, but also be able to retain

and develop our people to meet future

critical functional and leadership roles.

In New Zealand, we work closely with

universities to attract graduates into our

roles, and we have also built proactive

relationships with schools in order to

support students into STEM* subjects.

More broadly, we also reach out to our

international networks and have

developed online tools to attract

employees. We have a strong

communications programme with

alumni and are able to provide a range

of international opportunities for our

people. And of course our efforts are

always measured so we can be sure

that what we’re doing is working.

How does the company help its

people develop and progress?

Debra: We are continually looking at

how we can develop our people. We

have support processes for succession

planning and also chess-boarding,

which helps us understand the

implications of one move on another.

This allows us to be deliberate in

providing opportunities for people to

develop the future skills they are going

to need, through initiatives such as job

enrichment and enlargement. We aim

to develop people through work

experience combined with coaching

and learning. It’s a very deliberate

approach. Dynamic systems and

processes are in place to help people

identify career opportunities and how

they can get there, and our leaders are

also trained to help people develop.

What are your goals for our people?

Debra: It’s important that we retain our

culture as we grow, such as our

innovation, commitment and

collaboration. We want to continue to

offer people fantastic development

opportunities within a wonderful

campus environment. This is a global

view: we have a unique Fisher & Paykel

Healthcare way that relates to all of our

offices around the world. We aim to

provide people with the opportunity to

do interesting, challenging and

motivating work in a positive

environment.


* Science, technology, engineering and

mathematics

Q+A WITH DEBRA LUMSDEN

Vice President - Human Resources

Q

Q

Q

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited20
Fisher & Paykel Healthcare is

committed to excellence in health and

safety and to maintaining a safe and

healthy workplace for our employees,

contractors, visitors and community.

As part of our global health and safety

plan, we are in the process of

implementing a global health and

safety reporting programme. This

system will enable all of our locations to

report health and safety incidents,

manage health and safety risks, and

provide data that will allow us to

identify and address trends, enable

internal and external benchmarking and

future proof the company’s expansion

from a health and safety perspective.

Our health and safety progress is

reported monthly to the Board of

Directors and to the Quality, Safety and

Regulatory Committee of the Board

three times a year.

Occupational health centres offer

services for New Zealand and Mexico

employees. Services vary, but in New

Zealand include, for example, a smoking

cessation programme, injury

management, rehabilitation and return

to work programmes, first aid,

emergency medical response

assistance, workplace assessments,

travel and influenza vaccinations, and

other targeted health and wellness

promotions.

Our Lost Time Injury Frequency Rate

(LTIFR) per million exposure hours at

our manufacturing sites was 2.77 in

FY14 and 2.97 in FY15. We now record

this number for all our global sites. In

FY16, it was 1.98 and in FY17 it was 1.22.

Our global total recordable injury

frequency rate (TRIFR) was 4.49 in FY16

and 2.57 in FY17.

In the 2017 financial year we

implemented regular health and safety

leadership walks for the executive team

on our New Zealand site. This initiative

helps us demonstrate the importance of

health and safety to the company.

Walks take place in manufacturing

areas, workshops, distribution centres

and other general areas.

Safely Home

»Fisher & Paykel Healthcare

is committed to providing

a workplace that minimises

health and safety risk to

our employees.

»Globally, employees are

required to acquaint themselves

with all applicable health and

safety policies of the company.

»The company has procedures

in place for the reporting of

health and safety incidents

at our sales, distribution

and manufacturing sites

around the world.

UN Sustainable

Development Goal

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited21

HEALTH & SAFETY

LEADERSHIP

»Leadership accountabilities

established with individual

performance reviews

»Reporting of Health &

Safety activities to a

subcommittee of our

Board of Directors

»Implemented Health &

Safety leadership walks

with the Executive

Leadership team

»Developed a global Health

& Safety policy

ENGAGEMENT


»Health & Safety Committee

under review to better align

with Health & Safety

direction.

»Health & Safety

improvements identified

and presented by

employees through weekly

road shows and show and

tell forums and monthly

Health & Safety Committee.

HAZARD

MANAGEMENT

FOCUS

»Focus on high risk within

the business

–Machine Safety

–Contractor Management

–Electrical Safety

–Chemicals

»Health and Occupational

Monitoring

–Noise

–Manual handling

–Chemicals

»Training our people

–Work at height

–Gantry operations

–Stress and fatigue

–Manual handling

»Reviewing and updating

health & safety policies

»Implementation of a new

global drug and alcohol

policy

LEARNING FROM

INCIDENTS AND

OTHERS

»Benchmarked our health

& safety performance

»Robust event

investigations to identify

root cause

»Safety Awareness Alerts –

shared learnings from

incidents

SYSTEMS AND

COMPLIANCE

»Health and safety audit of

Mexico site conducted by

the Directorate of Social

Welfare and Productivity.

Our Mexico site achieved a

score of 93% and is one of

170 companies

participating in this

programme across Mexico.

»New Zealand site

successfully completed the

ACC Workplace Safety

Management Practices and

Hazardous Substances

certification and retained

the top level of ‘Tertiary’.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited22
AVERAGE HOURS OF HEALTH & SAFETY TRAINING

PER EMPLOYEE (NZ AND MX)

1.5 PER PERSON

At a glance

Global LTIFR

FY15*FY16FY17

2.97

1.98

1.22

Per million hours worked

* (NOT RECORDED)

* NZ AND MX ONLY

Global TRIFR

FY15*FY16FY17

4.49

2.57

Per million hours worked

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited23
Fisher & Paykel Healthcare recognises

that the natural environment is of

essential value. To reflect our

commitment, the company is

dedicated to implementing sustainable

business practices and maintaining an

on-going carbon emission

measurement and reporting scheme.

Carbon emission reduction

management projects are monitored

quarterly and reported annually within

the Group Facilities and Environmental

Business Plan, which is presented to

senior management and approved by

the company’s Board of Directors.

We participate in the Carbon Disclosure

Project, which requires us to report on

estimated greenhouse gas emissions,

energy use and the risks and

opportunities from climate change. In

the most recent reporting period, we

achieved a Carbon Disclosure Project

score of B, an increase from C in FY16.

This is ‘management’ level, and is

awarded for evidence of actions

associated with good environmental

management.

A large portion of our products are

consumable in nature to avoid

cross-infection between patients when

used in a hospital setting. Once these

consumable products have been used

in the hospital, they are classified as

medical waste and must be disposed of

in accordance with country-specific

waste guidelines and regulations. We

have begun exploring how we can

support our customers to reduce the

impact on the environment associated

with the disposal of end of life products.

Our approach to sustainability is to

measure or estimate current use

across a range of parameters, and

to put strategies in place to improve

our performance.

Over the past few years, our initiatives

have driven significant improvements in

manufacturing sustainability, carbon

management, waste and energy

management and water use.

Environmental Care

UN Sustainable

Development Goal

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited24
CARBON EMISSIONS

Fisher & Paykel Healthcare is committed

to reducing carbon emission intensity.

We have developed a Greenhouse Gas

Emissions Management Plan and

reduction targets, and have been

reporting our estimated emissions

under the Certified Emissions

Measurement and Reduction Scheme

(CEMARS) since 2012/13.

Over the five years since we started

reporting under the CEMARS

programme, we have achieved a 22%

reduction in reported emission intensity

and are on track to meet the targets set

out in our Emissions Reductions Plan.

Operational emissions intensity,

expressed in tCO

2

e/NZ$M, relates to

our New Zealand and Mexico

manufacturing facilities, as well as our

US, Australia, Germany, France and UK

distribution centres and our sales

operations in India, China, Japan,

Canada and Hong Kong. Freight

emissions decreased during FY17 due to

planning practices which saw

preference of sea freight over air freight.

Our revenue is generated in a range of

currencies, including US dollars and

Euros. As a result, fluctuations in

exchange rates can influence the

emission intensity calculation.

tCO

2

e/NZ$M

FY13FY14FY15FY16FY17

46.61

36.65

30.88

38.76

9.71

5.86

31.24

8.82

6.33

9.69

5.89

9.60

7.56

11.05

3.91

70

60

50

40

30

20

10

0

Freight

Electricity

Air Travel

Total

CARBON EMISSION INTENSITY

Carbon emission intensity target of 5% reduction pa.

MANUFACTURING

SUSTAINABILITY

We are striving to achieve operational

excellence through a commitment to

lean manufacturing. One of our key

initiatives is a mature and ongoing

Kaizen culture.

The Kaizen process is about making

small, regular improvements in the

way we work, which over time add

up to significant change. The process

is aligned with continuous improvement

philosophies which supports both

business growth and each individual’s

development within Fisher & Paykel

Healthcare.

Our approach to Kaizen covers the six

areas of safety, quality, delivery, cost,

people and environment. Progress is

monitored monthly against four key

metrics: suggestions per employee,

implementation trends, conversion

ratio, and participation level.

We have found that Kaizen promotes

motivation and engagement in our

employees as we collectively strive for

continuous improvement. We support

this with a tiered recognition process,

where the most innovative

improvements are shared with peers

and recognised by the company’s

executive management team and Board.

Kaizen is a way of life for us on our

manufacturing sites.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited25
WASTE

We have a target of recycling 96%

of our waste. In FY17, our waste to

landfill from our NZ site increased

by 63 tonnes due to continued

disruption in recycling service

provision and improvement of our

reporting methods. Procedures

have now been put in place to

address this and we expect to

optimise our recycling system in

FY18.

We run an active eco-efficiency

recycling programme in New

Zealand and Mexico. This

programme enables us to recycle

up to 100 tonnes of material a

month and includes set targets and

detailed plans to design out waste

from our operations. This

programme is shared during new

employee inductions, and we also

actively engage with suppliers to

support this initiative.

This financial year we measured

waste outputs in China, Hong Kong

and the UK for the first time. The

data from these regions, combined

with New Zealand, Australia and

Mexico, equates to 0.33 tCO

2

e/

NZ$M. This accounts for 0.85% of

our global emissions intensity.

ENERGY USE

Emission intensity from

electricity used at our New

Zealand and Mexico sites

reduced by 9% over the past

financial year. This was a result of

ongoing energy reduction

projects such as the installation

of LED lighting and other

process improvements. Emission

intensity resulting from

electricity use in the UK, US,

Australia, France, Germany,

Japan, India, China, Hong Kong

and Canada was also calculated

for FY17 and accounted for a

combined 0.61 tCO

2

e/NZ$M

(1.3% of total emission intensity).

Freight accounted for 65% of the

global business emissions

intensity.

WATER

Our most recently constructed

building is located in Auckland,

New Zealand, and operates a

rainwater collection system

where rainwater is recycled for

toilet flushing, which minimises

water usage. 2936m3 of

rainwater was collected and

utilised in this building.

STORM WATER

MANAGEMENT

Our Auckland facilities have a

campus-style layout, with storm

water from the site diverted into

a multi-staged sedimentation

pond. Besides acting as a scenic

centrepiece to the campus, the

pond minimises our impact on

downstream water quality by

allowing sediment to settle prior

to discharge into the nearby

Tamaki River.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited26
This year we ran several environmental

initiatives. In New Zealand, we

partnered with Ecoware, a carboNZero

certified packaging company, to

supply employees with compostable

coffee cups that are made from plant

material, rather than polystyrene.

Within the first month, we were able to

increase our volume of organic waste

from an average of 3.6 tonnes to 5.5

tonnes, the equivalent of diverting

62,500 polystyrene cups from landfill.

Supported by an internal

communications campaign, we now

collect around 7.2 tonnes of

compostable waste each month.

Other exciting environmental initiatives

include the installation of four electric

vehicle charging stations in the

company car park (Auckland site),

battery recycling programmes,

improved waste sorting and recycling

signage, tree planting days in Auckland

and beach clean ups in Tijuana.

GREENING OUR CAMPUSES

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited27
SUPPLY CHAIN AND SUSTAINABLE PROCUREMENT

Fisher & Paykel Healthcare’s supply

chain comprises a network of

suppliers, manufacturing sites and

distribution centres strategically

located around the globe to increase

responsiveness, reduce risk and ensure

consistent and optimal delivery to

both internal and external customers.

At the heart of our supply chain

operations is the enterprise resource

planning (ERP) system, supported by

our internal quality management

system and internal analytics and

solutions division.

We are committed to building a supply

chain structure that supports the

business’ approach to corporate social

responsibility and sustainability. We

strive to establish our company values

and beliefs across the supply chain and

have implemented policies that drive

our purchasing decisions to consider a

holistic approach across economic,

environmental and social aspects.

We are committed to influencing our

existing supplier base to maintain our

high quality standards and encourage

sustainable business practice across the

value chain.

We are developing our internal

framework and systems in collaboration

with our suppliers to perform a gap

assessment and achieve our goal of

implementing ISO 20400 sustainable

procurement guidance within our

supply chain.

Our procurement and sourcing staff are

based in New Zealand, Mexico and

Hong Kong. Utilising our quality

management system and category

management programmes, the teams

work to reduce supplier risk through

creating an environment of

transparency. They also focus on

partnering with suppliers that can

support our growth and are committed

to sustainable practices.

Our planning and manufacturing

operations are based in Mexico and

New Zealand. This means we are able

to manufacture and dual source our

supply and delivery to customers. In

order to support the 120 countries that

we deliver to, we use a combination of

Fisher & Paykel Healthcare operated

distribution centres and third party

distributors.

OUR APPROACH

We partner with over 2,200 suppliers

based in more than 36 countries.

We practise a category management

philosophy and have grouped our

global spend by the following areas

across 30 different categories:

»Supply chain materials and products

»Research and development

»Commercial service

GLOBAL SPEND BY REGION FY17

North America

Asia

Europe/Rest of World

NZ/Oceania

3

0%

4%

57%

9%

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited28
SUSTAINABILITY RISK

ASSESSMENT PROCESS

This year, we completed a global

sustainability risk assessment based on

our knowledge and understanding of

sustainability impacts related to the

categories we source, our supply chains

and sourcing countries.

We apply our Value Chain Risk

Assessment filters to any suppliers

that are identified within the high risk

category. These filters assist us to

consider the impact on our business

based on our category management

plan and is audited from a sustainability

risk perspective.

In the next financial year, we intend to

continue to develop a framework to

meet ISO 20400 standards, integrate

quality management audits with

sustainability audits, and provide

further guidance to our small and

medium enterprise vendors.

Low

Risk

Med

Risk

High

Risk

69%

30%

2%

SUSTAINABILITY & VALUE CHAIN

RISK ASSESSMENT ACROSS OUR

GLOBAL SUPPLIERS (FY17)

Percentage of suppliers scoring low,

medium and high risk.

Sustainability Risk

Assessment by category

Continue to

Monitor

Low Risk

Med Risk

Value Chain Risk Assessment

Is the Risk

High?

YES

NO

High Risk

Supplier Audits &

Corrective Plans

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited29
»Completed social and ethical benchmarking report

»Completed risk assessment across all categories for sustainability and

business risk

»Sustainable procurement practices implemented during vendor selections

process

»Continued with the global roll out of our new ERP system including

advanced supply chain modules:

–Advanced planning optimiser

–Extended warehouse management

»Development and release of Supplier Code of Conduct

»Development of supplier risk management process

»Development of product portfolio prioritisation (ABC) process

»Reduction in air freight from 30+% to <8%

»Consistently delivering +95% service level

»Opening of new export global distribution centre in California, USA.

»Selection and implementation of new UK distribution facility

»Certification to new ISO14001:2015 environmental management standard

for both New Zealand and Mexico sites.

KEY ACHIEVEMENTSAT A GLANCE

96%

9%

2,936m

3


86%

3%22%

OPERATIONAL WASTE RECYCLING

EMISSION INTENSITY

RAINWATER COLLECTED

Target

Reduction in

electricity emission

intensity globally

Progress

Reduction in electricity

consumption at NZ

facility

Reduction in total

emission intensity

over past 5 years

Certifications: ISO 14001:2015

(New Zealand and Mexico sites)

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited30
We seek to build and nurture strong,

lasting partnerships with local

communities and organisations relevant

to our company and people.

Through a combination of financial and

in-kind support, we have implemented

and sponsored various community

development programmes, particularly

in the areas of science and technology.

As we continue to grow, our capacity to

expand and enhance these important

programmes will also increase.

We provide financial sponsorship of

the Auckland-based Middlemore

Foundation, Auckland City Hospital,

and the Intensive Care Foundation in

Australia. Each year, we employ a large

number of university students at our

New Zealand manufacturing and

R&D site.

We run a comprehensive programme

of educational events, where we visit

local schools and universities to discuss

career pathways in STEM. We also

sponsor a range of events and

organisations in the science and

engineering fields. In the 2017

financial year, these included ‘She

Sharp’, which encourages women to

take up careers in ICT and other

tech-related fields, ‘Future in Tech’,

where we provided 13 ambassadors to

help run visits to local schools to talk

about STEM* careers, and ‘South Sci’,

mentoring of students undertaking

scientific projects in local schools. In

2016, we supported one of our

engineers through the ‘Engineers

without Borders’ programme.

In the 2017 financial year, we made

donations of NZ$57k to not for profit

organisations. We have a stance of only

supporting non-political groups.

We are listed on the New Zealand and

Australian stock exchanges. We value

the support and confidence of our

shareholders and our Board seeks to

achieve the highest standards of

corporate governance and investor

relations best practice. We return a

large proportion of our profit to

shareholders as dividends. Over the

past five years, this has totalled more

than NZ$400M.

The company has also recently

established a dedicated corporate

social responsibility (CSR) group, which

promotes and assists in the

coordination of CSR initiatives across

the company.

Clinical studies are an important

element in building confidence in the

efficacy of our products, particularly in

new clinical settings. We support clinical

research that validates improvements in

patient outcomes that our products can

deliver, and we work closely with

clinicians and healthcare organisations

to support these studies and identify

ways in which our products can help

them provide better healthcare

solutions.

*Science, Technology, Engineering, Mathematics

Stronger Communities

GROSS DIVIDENDS DISTRIBUTED

SINCE FY13

IN NEW ZEALAND, COLLECTED

AND PAID TAXES OF APPROX.

NUMBER OF PATIENTS TREATED

BY OUR DEVICES IN FY17

12M+

At a glance

Our primary contribution to the community is in the nature of the work that

we do – as a medical device designer, manufacturer and marketer, we employ

an increasing number of people who work to provide innovative technologies

that help improve care and outcomes around the world. With the number of

patients treated by our devices estimated to be over 12 million and growing

every year, and more than 4,000 people employed, the impact on our

communities is considerable.

NZ

$400M+

NZ

$110M

UN Sustainable

Development Goal

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited31
SUSTAINABLE TAX

STRATEGY

Fisher & Paykel Healthcare

understands that collecting

and paying tax is an important

contribution to the economies,

societies and communities in

which we operate. In support of

our overall business strategy and

objectives, we pursue a tax strategy

that is principled, transparent and

sustainable in the long term.

Fisher & Paykel Healthcare makes a

valuable contribution to the economies

in which we operate through payment

of corporate income taxes and remitting

employment related taxes on behalf

of our employees. We support the

OECD Business and Industry Advisory

Committee (BIAC) Statement of Tax

Principles for International Business and

have endorsed these principles in our

published Group Tax Strategy which

was reviewed and approved by our

Board in November 2016.

Our tax strategy sets out our approach

to tax governance and tax management

aligned to our conservative appetite for

tax risk with the key purposes to ensure

that we comply with all of our tax

obligations, undertake all transactions

with a business purpose considering all

of our stakeholders and have an open

and transparent relationship with the

tax authorities.

The majority of our taxes are paid in

New Zealand to the Inland Revenue

Department. This is in line with Fisher

& Paykel Healthcare’s business model

where the majority of manufacturing

and R&D is performed in New Zealand

and the majority of intellectual property

is owned in New Zealand.

Corporate Responsibility and Sustainability Report 2017Fisher & Paykel Healthcare Corporation Limited32
Fisher & Paykel Healthcare has come

together with clinicians in a joint

effort to raise funds for Lifebox, which

supports safer healthcare in

developing countries.

Lifebox is a non-government

organisation dedicated to safer surgery

and anaesthesia in low-resource

settings and is closely associated with

the Association of Anaesthetists for

Great Britain and Ireland (AAGBI). It

links professional, academic and

commercial organisations in order to

supply pulse oximeters into operating

theatres in developing countries and a

Surgical Safety Checklist education

programme for clinicians.

Pulse oximeters are monitors that clip

onto a patient’s finger and track their

oxygen level, and are recognised as a

key safety tool during surgery. Patients

who are left unmonitored can

experience cardic arrest from an

undiagnosed lack of oxygen.

Comprising a joint team of Fisher &

Paykel Healthcare team members and

AAGBI members, the charity cycle ride

took place from Fisher & Paykel

Healthcare’s UK office in Maidenhead to

the CARE airway and respiratory

convention at Warwick University in

June 2017, raising funds for Lifebox.

The team of 15 took two days to

complete the 220km journey.

“The trip took us through the beautiful

but hilly Cotswolds. It was a challenging

ride and the first long cycle for many of

us,” said Sophie Danks, Fisher & Paykel

Healthcare Sales Manager, “But being

able to support Lifebox in this way was

something we’re very proud of and

fortunate to do.”

HOW PEDAL POWER IS HELPING

TO MAKE SURGERY SAFER

This is the second charity cycle the

team has been involved in, after cycling

from Maidenhead to Paris in 2016 in

support of BirthLink, a charity working

to improve maternal and neonatal care

in developing countries.

Fisher & Paykel Healthcare is a world leader in
medical devices and systems for use in respiratory

care, acute care, surgery and in the treatment of

obstructive sleep apnea.

www.fphcare.co.nz/sustainability

© 2017 Fisher & Paykel

Healthcare Corporation Limited

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