Spark New Zealand Limited logo

SPARK NEW ZEALAND LIMITED H1 FY18 RESULTS

Half Year Results21 February 2018SPKCommunication Services

Spark New Zealand Limited ARBN 050 611 277
Spark City, 167 Victoria Street West, Private Bag 92028, Auckland, New Zealand


SILVANA ROEST

Company Secretary


Client Market Services

NZX Limited

Level 1, NZX Centre

11 Cable Street

Wellington 6011



ASX Market Announcements

Australian Securities Exchange

4th Floor, 20 Bridge Street

Sydney NSW 2000

Australia



21 February 2018


SPARK NEW ZEALAND LIMITED H1 FY18 RESULTS


Dear Sir/Madam


In accordance with the NZSX Listing Rules, I enclose the following for release to the

market in relation to Spark New Zealand Limited’s H1 FY18 results:


1. Appendix 1

2. Half Year Report

3. Appendix 7 (x2)

4. Media Release

5. Investor presentation

6. Detailed financial information


Spark New Zealand’s Managing Director, Simon Moutter, and Chief Financial Officer,

David Chalmers, will discuss the H1 FY18 Results at 10:00am New Zealand time today.


ASX Appendix 3A.1 will follow this release.



Yours sincerely




Silvana Roest

Company Secretary


1
Spark New Zealand Limited

Results for announcement to the market


Basis of Report: Unaudited financial statements

Reporting Period: Six months to 31 December 2017

Previous Reporting Period: Six months to 31 December 2016


Six months

ended

31 December

2017

(NZ$000)

Percentage

change

Operating revenues


1,822,000 Up 1.6%

Earnings before interest, income tax, depreciation and

amortisation


463,000 Down 1.7%

Net earnings for the period attributable to security

holders


172,000 Down 3.4%


Dividends

Amount per security

(NZ$)

Imputed amount per

security

Interim dividend

Interim first half-year ordinary dividend 11.0cps 3.2083cps

1


Interim first half-year special dividend 1.5cps 0.4375cps

2


Total dividend 12.5cps 3.6458cps


Record date 16 March 2018

Payment date 6 April 2018

1

A supplementary dividend of 1.4559 cents per security will be payable to shareholders who are not resident

in New Zealand.

2

A supplementary dividend of 0.1985 cents per security will be payable to shareholders who are not resident

in New Zealand.


Net tangible assets per security

31 December 2017 31 December 2016

Net tangible assets per security NZ$0.18 NZ$0.26



HALF YEAR REPORT 2018
EFFORTLESS EXPERIENCES.

THE NEW NORMAL.

Contents
Performance snapshot 4

Chair and Managing Director report 6

Spark New Zealand performance 12

Spark Home, Mobile & Business 18

Spark Digital 19

Spark Connect & Platforms 20

Spark Ventures & Wholesale 21

Interim financial statements 22

COVER

The True Honey Co.

From mobile plans and devices to mobile apps;

our mobility solutions have helped the team at The

True Honey Co. access their systems remotely and

monitor their hives in the most pristine locations

throughout the North and South Island. “We have

our own beehives, beekeepers, producing every

drop of honey that we package under The True

Honey Co. brand. Then we deliver direct to our

consumers around the globe. With the utilisation of

innovation and technology, it’s allowed me to grow

our business. And I’m very grateful to the team at

Spark for the services they provide.”

– Jim McMillan, The True Honey Co. Founder

Key dates

Half-year results announcement

21 February 2018

Financial year-end

30 June 2018

This report is dated 21 February 2018

and is signed on behalf of the Board

of Spark New Zealand Limited by

Justine Smyth, Chair, and

Simon Moutter, Managing Director.

Justine Smyth Simon Moutter

Chair Managing Director

Spark New Zealand Limited

ARBN 050 611 277

New Zealanders’ expectations of what
technology should deliver have never been

higher. To succeed in this new world Spark must

put more power in our customers’ hands – giving

them smarter, simpler products and services.

People want more freedom – so we’ve ramped

up our wireless initiatives and championed new

technologies to help our customers stay

seamlessly connected wherever they are.

They want more choice – so we’ve broadened

options across our suite of brands to provide a

better digital life no matter what their budget is.

And they want an effortless experience –

so we’ve continued to simplify, automate

and digitise the business, making it easier for

customers to engage with us.

This is the new normal for us: a world where

every day we refine and improve our tech, to

ensure our digital services are a truly useful part

of our customers’ lives. Helping them win the

little victories that add up to something huge.

Page 1

A WIRELESS
WAY OF LIVING

Page 2

Spark New Zealand Half Year Report 2018

We want life in New Zealand to be

better connected, more mobile and

more entertaining than ever before.

45%

of our broadband customers

are on fibre or wireless broadband

technologies.

4.5G

mobile is now live on

38 sites in 30 locations.

104,000

premises on

wireless broadband.

Unlimited

mobile data plan successfully

launched, setting new benchmark

in the market for value.

Page 3

Operating revenues $
1,822M


1.6%

Net earnings $

172 M


3.4%

Capital expenditure $

262M


17. 0 %

Cloud, security and service

management revenue

1

$

181M


17. 5%

Mobile revenue $

635M


8.0%

Broadband revenue $

341M


0.9%

Dividends per share

12 . 5 cents

No change

EBITDA $

463M


1.7%

Performance snapshot

Mobile connections

2,437K


3.6%

1 Spark has revised the categories of operating revenues presented to provide greater

insight into the drivers of business performance. This has resulted in the disaggregation

of the previously reported ‘IT services’ revenue category as summarised on page 32.

Page 4

Spark New Zealand Half Year Report 2018Performance snapshot

Strong growth in mobile
revenues and margins and

highly successful launch of

unlimited mobile data plan

300,000 subscribers to

Lightbox, with new media

platform and services to

launch in April

Simplification of products,

services and plans across the

business gives customers

better value and opens up

access to self-service

Spark App enhancements

allow customers to diagnose

and, in some cases, fix

broadband issues themselves

35 “bots” automating tasks

across business and

proactively solving customer

problems

Nationwide Internet of Things

network roll-out commenced;

expect to provide coverage to

20 urban centres and in key

rural areas by mid-2018

Page 5

The six months to 31 December 2017
have seen Spark embrace a bold

programme of digital transformation,

in line with our strategy.

Spark has continued to invest substantially

in a digital services future, using best-in-class

technology to meet the rising expectations

of our customers. We’ve made real progress

on a number of strategic initiatives, and are

encouraged by this to consider accelerating our

business transformation in the second half.

Financial results

We continue to maintain top-line revenue

growth with H1 FY18 revenues up $29 million,

or 1.6%, to $1.822 billion. This is on the back of

continued strong performance in mobile, up

8.0%; cloud, security and service management,

up 17.5%; and growth associated with the

acquisitions of Ubiquity and Digital Island.

Overall, EBITDA for H1 FY18 declined by

$8 million, or 1.7%, to $463 million. Included in

the H1 FY18 results were $13 million of change

costs as we position the business towards the

lowest cost operator model. With depreciation

and amortisation, interest and tax expenses

relatively flat half-on-half, overall net earnings

declined $6 million, or 3.4%, to $172 million.

Justine Smyth Chair

Simon Moutter Managing Director

Simpler for

our customers,

smarter for

our business.

Page 6

Spark New Zealand Half Year Report 2018Chair and Managing Director report

Progress on strategic initiatives
Towards the end of the previous financial year,

we updated our strategy with the three key

areas of focus that will drive the next phase

of Spark’s transformation, helping us win in

a market where customer experience is the

new source of market power.

First, we are putting a far greater emphasis

on wireless technologies. This means investing

in our mobile network to provide customers

with a seamless digital experience and, where

possible, moving them off the legacy copper

network onto newer, more reliable fibre and

wireless broadband. Second, we are using our

multi-brand strategy to better serve the growing

price-sensitive end of the market, expanding

the products we offer through Skinny and other

brands. Third, we are committed to becoming

the lowest cost operator through simplification,

automation and digitisation initiatives across

the business. On all three of these areas we

have made substantial progress in the first

half of FY18.

We grew mobile revenue and margin with total

mobile ARPU returning to growth for the first

time in two years, up 1.8% on the prior year.

The successful launch of our unlimited mobile

data plan, which set a new benchmark in the

market for value, encouraged pay-monthly

customers to upgrade to this higher value offer,

and the growth of our online-only Skinny Direct

service helped improve prepaid ARPU by 7.0%

compared to the prior year.

Our wireless broadband product is now in

104,000 premises a little more than a year after

we launched it into urban markets and is

delivering around $46 million of annualised

gross reduction in broadband access costs.

We are still targeting 125,000 wireless

broadband customers at financial year end.

At the same time, we have maintained the rate

of migration from copper to fibre and we are

pleased to have around 45% of broadband

customers on these new technologies, which

keeps us on track for being mostly ex-copper

by 2020 – improving the customer experience

and reducing the cost to serve.

We have also continued to upgrade our own

legacy systems to new technology platforms,

with good progress on the closure of our Public

Switched Telephone Network (PSTN). We are

well on track for moving all our customers to a

new generation IP-based voice network by 2022.

Our ability to grow wireless broadband and

mobile more generally is underpinned by a

substantial investment in the Spark mobile

Our wireless broadband product

is now in 104,000 premises, a

little more than a year after we

launched it into urban markets

and we are still targeting

125,000 wireless broadband

customers at financial year end.

Page 7

network. We’ve continued rolling out 4.5G
across New Zealand and now have it live on

38 large sites in 30 locations. This technology

is an enhanced version of 4G, delivering three

to five times the speed and network capacity.

It also helps us prepare for a 5G future, by

giving us a deeper understanding of the more

intensive data use-cases that will be made

possible by 5G.

We have progressed our plans in the Internet

of Things (IoT) space, by commencing the

rollout of a low-power IoT network, suitable

for when sensors or devices are transferring

small amounts of data and are reliant on

battery power. We have been testing this

network in the industrial and agriculture

markets and expect it to be commercially

available in mid-March. We are also testing

“LTE Cat-M1” technology over our mobile

network, which is ideal where sensors and

devices are transferring large amounts of

data regularly and real-time access to that

data is critical. We believe these two networks

will be complementary when it comes to

meeting customer needs.

Data consumption continued to grow, driven

primarily by music and video streaming.

Our partnerships with Spotify and Netflix

continue and, together with Lightbox, remain

a valuable means of customer growth and

retention. We are excited to announce our

new video media platform will launch in April,

Customers can now use the Spark

App or MySpark to get help with

using their smartphones and to

diagnose and fix broadband issues

themselves – in addition to the range

of functionality that was already

available such as topping up and

adding extras, setting up or

modifying payments, and checking

data usage.

which will expand the range of content available

and add an additional revenue stream with

‘pay-per-view movies’.

Spark Digital saw strong customer demand

for its cloud, security and service management

products, with customer wins in the health

sector reflecting a growing demand for the

benefits and flexibility that cloud-based

platforms offer.

Qrious strengthened its position to focus on

its specialist big data and analytics solutions

and new data-powered marketing offerings.

It has shown continued growth over the

past six months, enhancing its technology and

consulting offerings, and winning a number

of new public and private sector customers.

At the more price-sensitive end of the market,

we’ve increased the scale and the product set of

our Skinny brand. Skinny has committed to

having the lowest prices in market and this

promise, along with its award-winning service,

has proved very successful with customers.

Skinny’s “Data Binge” product, which launched

during the half, allows customers to access

unlimited data for a defined period of time (up

to 12 hours) without committing to an expensive

plan or pack. Skinny has successfully expanded

into the broadband market and has grown the

online-only, lowest-price Skinny Direct service

over the half, including by making this service

available for small business customers.

The moves to lead the market in terms of value

for our unlimited mobile data plan and the

growth of low-price plans under Skinny are

evidence the mobile market is serving

consumers of all budgets very well. We believe

consumers have benefited hugely from

infrastructure-based mobile competition

between three mobile network providers –

with faster network rollouts, much lower pricing

and a steady stream of product innovations,

almost all funded by the industry players

involved. The 2017 Commerce Commission

Annual Telecommunications Monitoring Report

shows New Zealand mobile prices are well

below OECD averages for typical bundles.

Page 8

Spark New Zealand Half Year Report 2018Chair and Managing Director report

While this is a great story for consumers,
the pressure on prices in an environment

of sharply growing data usage across both

broadband and mobile means we must

continue to reduce costs if we are to continue

to invest in new technologies while maintaining

the high-quality experience our customers

rightly expect. This brings us to the third of

our strategic priorities – to radically simplify,

automate and digitise our processes, products

and services. There has been huge progress

in this programme over the half year.

Our simplification programme has seen us

migrate 166,000 consumer and small business

customers from outdated mobile and

broadband plans onto new fit-for-purpose plans,

which offer better value and allow for digital

self-service. Within Spark Digital, we have

delivered a comprehensive programme

consolidating our processes and systems for

managed data, and set out a simplified and

standardised future for offers and services,

which we will implement along with new

contracts. We have also reduced overheads and

staff training needs by closing down end-of-life

products such as dial-up internet.

We have a dedicated team looking at

opportunities for automation across the

business, and we have built and leveraged

automation to draw re-usable benefit from it.

We now have 35 “bots” performing automated

and sometimes very complex tasks across a

variety of functions, from managing security

functions to proactively resolving broadband

faults to synchronising fibre orders with our

smaller fibre service providers.

Decisions on where and how to automate are

informed by a big data platform, which allows

us to identify opportunities for greater efficiency,

or to predict problems and proactively take

corrective action. Automation and artificial

intelligence are now materially reducing the need

for human-based help, freeing up staff to focus

on more rewarding, customer-focused work.

We’ve improved our customer self-service

tools with enhancements to the Spark App,

the MySpark self-service platform and the

simplification of our online “Help” section.

Customers can now use the Spark App or

MySpark to customise the information they

receive, make changes to their accounts,

and to diagnose and, in some cases, fix

broadband issues themselves. This is in addition

to the range of functionality that was already

available such as topping up and adding extras,

setting up or modifying payments, and checking

data usage.

These initiatives and our big focus on improving

customer service across the board are starting

to bear fruit. We measure customer satisfaction

using the Net Promotor Score (NPS)

methodology, and we also use learnings from

our customer satisfaction scores when designing

customer journeys. Over the half year we’ve

seen a rise in NPS across both Spark Digital and

Spark Home, Mobile & Business, alongside an

18% reduction of calls into our customer care

centres. Skinny has continued to win awards

for customer satisfaction, and this month was

named the winner of Consumer NZ’s People’s

Choice award for the third consecutive year.

As a company that was “born digital” Skinny

has been showing the way for Spark as we ramp

up our digitisation and simplification initiatives.

Spark Digital has also seen its focus on

increasing proactive contacts and issue

resolution result in improving margins on its

largest accounts.

The momentum in our business transformation

has given us confidence to be bolder in

pursuing the big improvements in NPS and

company culture that we set out as our

ambitions towards the end of last financial year.

To this end, we have been looking at how

an Agile way of working, best known as the

methodology used by software companies,

may assist in our transformation to a world-class

digital services provider. Our intention has

always been to scale up our use of Agile, but

we now see significant benefit in adopting Agile

across the whole organisation in the coming

months, to help us achieve three crucial

Page 9

outcomes: putting customers at the absolute
centre of our business; dramatically improving

speed to market for products and services; and

further energising our company culture.

We are now working through what our new

operating model might look like. As a first step,

we’ve set up three “frontrunner tribes” focused

on broadband, managed data and digital

experience – parts of the company we consider

most capable of making early changes. We will

be using these early tribes to learn how best to

roll Agile out wider across Spark.

Based on the results from the first half, we are

reaffirming the Board’s view on full-year EBITDA

guidance of 0-2% growth versus FY17 actual

EBITDA (excluding net gain from sale of Mayoral

Drive carpark), and support a total H1 FY18

dividend per share of 12.5c, made up of a 75%

imputed ordinary dividend per share of 11.0c

and a 75% imputed special dividend per share

of 1.5c. We note, however, that we are

considering accelerating our business

transformation to strengthen the FY19 result.

No decision has yet been made, but if the

programme is accelerated, then FY18 guidance

may reduce due to the associated costs of

change. We will update the market if

appropriate.

Justine Smyth

Chair

Simon Moutter

Managing Director

21 February 2018

Board and Senior Leadership

changes

We were delighted to announce

Pip Greenwood will join the Board as an

independent, non-executive Director.

Pip has significant experience in capital

markets, mergers and acquisitions,

telecommunications, and governance.

We very much look forward to her joining

the board in April this year, at which time

our Board of Directors will be 50% female.

We are proud of this milestone and believe

it reflects the pipeline of strong, capable

female leaders available for us to

draw from.

We also announced during the half that

Jason Paris, the CEO of Spark Home,

Mobile & Business (HMB), will be leaving

Spark early this year. We are very sad to see

Jason leave, but wish him all the best with

his new opportunity. Grant McBeath,

formerly General Manager of Customer

Channels for HMB, has been appointed

interim CEO of HMB. Grant has been on

the HMB Leadership team for five years

and has played a key role in the

transformation to date.

Page 10

Spark New Zealand Half Year Report 2018Chair and Managing Director report

Entertainment for everyone.
From Lightbox, Spotify, Netflix

to our new video media

platform. More content,

pay-per-view movies and more

pay-per-view events in the

pipeline. Stay tuned.

Page 11

SPARK RESULT OVERVIEW
Key performance indicators

SIX MONTHS ENDED 31 DECEMBER

20172016% CHANGE

Operating revenues

$M

1,8221,7931.6%

Operating expenses

$M

(1,358)(1,320)2.9%

Share of associates’ and joint ventures’

net (losses)

$M

(1)(2)(50.0%)

Earnings before interest, income tax,

depreciation and amortisation (EBITDA)

1

$M

463471(1.7%)

Net earnings

$M

172178(3.4%)

1 EBITDA and capital expenditure are non-Generally Accepted Accounting Practice (GAAP) measures and are not comparable to the New Zealand Equivalents to

International Financial Reporting Standards (NZ IFRS) measures. These measures are defined and reconciled on page 17.

2 Includes wireless broadband connections.

3 Employee numbers are full-time equivalents, including contractors, and are measured as at 31 December.

Total mobile connections

2,437K


3.6%

Total capital expenditure

$262M


17.0%

Earnings per share

9.4 cents


3.1%

Total dividends per share

12.5 cents

H1FY17

12.5 cents

Broadband connections

2

694K


2.8%

Capital expenditure to

operating revenues

14.4%

H1FY17

12.5%

Employee numbers

3

5,614


5.5%

Connections

Capital expenditure

1

Investors

People

Page 12

Spark New Zealand Half Year Report 2018Spark New Zealand performance

Net earnings movements
NET EARNINGS INCREASESNET EARNINGS DECREASES


EBITDA

$463M


$8M


1.7%

OPERATING

REVENUES

$1,822M


$29M


1.6%

Cloud, security and

service management


$27M


17.5%

Growth reflects strong

customer demand for

the benefits and

flexibility that Cloud

based “as a Service”

products offer.

Mobile revenue


$47M


8.0%

Strong mobile service

revenue growth of $23

million, or 6.0%, was driven

by increased average revenue

per user and connection

growth. Other mobile revenue,

which increased $24 million,

or 11.7%, continues to be

driven by the sale of high-end

mobile devices.

Voice revenue


$46M


13.6%

Voice revenue continued to

decline as a greater proportion

of customers opt for a

broadband-only services to

their home or business.

Broadband revenue


$3M


0.9%

Broadband revenues

decreased despite an increase

in connections due to

increased migration to lower

priced but higher margin

wireless broadband products

since H1 FY17.

Managed data and networks

revenue


$9M


8.6%

Managed data revenue

continued to decline due to

the migration of business

and wholesale customers off

Procurement and

partners


$7M


4.0%

Low margin

procurement and

partners revenues

increased due to

greater volumes over

the period.

Other operating revenue


$6M


6.8%

Other operating revenue

growth was driven by the

continued progress of Spark

Ventures’ businesses such

as Qrious (including the

purchase of Ubiquity in July

2017) and a $3 million gain

associated with the buyback

of retail stores, partially offset

by $7 million lower Southern

Cross dividends in H1 FY18.

OPERATING

EXPENSES

($1,358M)


$38M


2.9%

Payments to

telecommunications

operators


$23M


6.6%

Decrease in baseband

and access charges

and broadband costs

from the uptake of

wireless broadband.

Labour

No change

Labour costs have remained

flat with increased costs

associated with business

acquisitions being offset by

lower staff levels as we

transition to the lowest cost

operator model.

Mobile costs


$22M


9.9%

Increase in mobile costs reflects

increased mobile revenue, in

particular mobile device costs.

IT services costs


$11M


5.1%

IT services costs increased in line

with the growth in cloud, security

and service management

revenues.

Other operating expenses


$28M


11.0%

Increase due to costs of change

associated with the Quantum

programme (up $13 million) and

a higher level of advertising

campaigns (up $10 million).

SHARE OF ASSOCIATES’

AND JOINT VENTURES’


NET LOSSES

($1M)


$1M


50.0%

Spark’s holdings in associates and joint ventures has

decreased, resulting in lower net losses recognised,

including the exit of Putti during the period.

NET EARNINGS

$172M


$6M


3.4%

EBITDA

$463M


$8M


1.7%

Depreciation and

amortisation expense

$214M


$1M


0.5%

Small decrease due to

lower average capital

expenditure levels in

the past three years.


Income tax expense

$63M


$2M


3.1%

Decrease in line with the

decrease in net earnings

before tax.


Net finance expense

$14M


$1M


7.7%

Decrease included a $1 million

increase in finance expenses,

and stable finance income. This

reflects an increase in average

debt and stable interest rates

compared to the prior period,

partially offset by higher

capitalised interest.

A summary of the results of Spark’s key business units are outlined in the following section.

Further details of the H1FY18 and historical performance of Spark are available in a separate

financials file on the investor section of our website at: investors.sparknz.co.nz/investor-centre.

Page 13

Cash flows
Spark’s principal sources of liquidity are operating cash flows and external borrowing from established

debt programmes and bank facilities. The full statement of cash flows is provided on page 26 in the

interim financial statements. The following provides a summary of the cash inflows and outflows from

operating, investing and financing activities during the year and the movements compared to H1 FY17.

CASH INFLOWSCASH OUTFLOWS

NET CASH FLOWS

FROM

OPERATING

ACTIVITIES

$405M


$105M


35.0%

Cash received from customers

$1,777M


2.7%

Increase is consistent with the increase in

operating revenues from the prior period.

Payments to suppliers

and employees

($1,302M)


4.5%

Decrease largely

driven by the timing of

contractual payments

to a large supplier of

$45 million.

Income

tax payments

($70M)


11.4%

Decrease in tax payments

impacted by the timing of

provisional tax payments.

Dividend receipts

$7M


(68.2%)

Decrease in Southern Cross dividend receipts

due to lower dividends during the year and the

timing of cash receipts.

Net interest payments

($7M)


36.4%

Lower net interest payments reflecting lower costs of

debt and increased capitalised interest despite an

increase in average net debt.

NET CASH FLOWS

FROM

INVESTING

ACTIVITIES

($292M)


$75M


34.6%

No cash inflows from investing activities during

the period.

Payments for capital

expenditure and

capitalised interest paid

($240M)


12.7%

Increase due to the

timing of key projects

during H1 FY18.

Payments for

long-term investments

($6M)


200.0%

Increase due to an

investment in Globetouch

during the current period

and no significant

investments in H1 FY17.

Payments for purchase of businesses

($46M)


44M

Payments during the period included the acquisitions

of Ubiquity, Digital Island and the buy-back of retail

stores with only minor acquisitions in H1FY17.

NET CASH FLOWS

FROM

FINANCING

ACTIVITIES

($48M)


$31M


39.2%

Net increase

in debt

$184M


20.3%

A net increase in short

and long-term debt of

$184 million in H1 FY18

to support acquisitions

activity and the top up

of dividends.

Receipts from

finance leases

$1M No

change

No change in receipts

from finance leases

during the period.

Dividend

payments

($229M) No

change

Dividends per share paid

during the period

remained unchanged.

Payments for

finance leases

($4M) No change

No change in payments

for finance leases during

the period.

Page 14

Spark New Zealand Half Year Report 2018Spark New Zealand performance

Capital expenditure
1

Total capital expenditure for H1 FY18 was $262 million, an increase of $38 million, or 17.0%,

on H1 FY17.

This is a timing variance due to the phasing of some of our key projects and accordingly full year

capital expenditure is expected to remain within the 11%-12% target for FY18.

SIX MONTHS ENDED 31 DECEMBER

2017

$M

2016

$M

Cloud1922

Converged Communications Network (CCN)173

International cable construction and capacity purchases 1414

IT systems6460

Mobile network8969

Plant, fixed Network and core sustain and resiliency3836

Other2120

Total capital expenditure262224

>>

$89 million was invested in Spark’s mobile

network, an increase of $20 million compared

to H1 FY17, due to upfront purchases of

equipment to enable earlier delivery of

capacity and coverage requirements. Mobile

investment in H1 FY18 continued the

deployment of the single radio access

network (SRAN) and Long-Term Evolution

(LTE) sites, increased capacity and coverage

for wireless broadband, as well as lifecycle

investment and licencing in the mobile core;

>>

$38 million was invested in the fibre build

programme, Optical Transport Network

(OTN) and Carrier Ethernet expansion to

meet customer demand for services and

traffic growth across the network as coverage

expands. Various investments in Spark-owned

properties were also carried out; and

>>

Other capital expenditure increased to

$21 million and includes investment in store

refits, Lightbox, Qrious, Internet of Things

and Morepork.

Capital expenditure in H1 FY18 included the

following key focus areas and projects:

>>

$19 million was invested in cloud-related

capital expenditure to support cloud, security

and service management revenue growth;

>>

$17 million was invested in the CCN, which

will replace the legacy PSTN network and

enable us to deliver IP-based voice services in

the future;

>>

Investment in international cable construction

and capacity purchases was again $14 million

as Spark continued to invest in Southern

Cross international cable capacity to meet

upward trends in customer demand for data;

>>

IT systems investment of $64 million in H1

FY18 funded developments across our

products and IT systems to enhance the

customer experience. This included the

continued build of Telecommunications-as-a-

Service IT platforms for Spark Digital clients to

support its substantial take up by eligible

Government agencies as well as ongoing

simplification, automation and digitisation of

Spark’s ways of working;

1 Capital expenditure is a non-GAAP measure and is defined on page 17.

Page 15

Dividends
Spark pays dividends on a semi-annual basis.

A 75% imputed ordinary dividend of 11.0 cents

per share has been declared for H1 FY18,

together with a 75% imputed special dividend

of 1.5 cents per share, bringing the total

dividends for H1 FY18 to 12.5 cents per share.

Subject to no adverse changes in operating

outlook, Spark anticipates paying a total

FY18 dividend of 25.0 cents per share

that is at least 75% imputed. This dividend

is likely to be made up of an ordinary

dividend determined by earnings, topped

up by a special dividend to maintain a total

dividend per share of 25.0 cents. The dividend

reinvestment plan remains suspended.

H1 FY18

ORDINARY

DIVIDENDS

H1 FY18

SPECIAL

DIVIDENDS

Dividends declared

Ordinary shares11.0 cents1.5 cents

American Depositary Shares40.59 US cents5.54 US cents

Imputation

Percentage imputed75%75%

Imputation credits per share3.2083 cents0.4375 cents

Supplementary dividend per share

2

1.4559 cents0.1985 cents

‘Ex’ dividend dates

New Zealand Stock Exchange15 Mar 201815 Mar 2018

Australian Securities Exchange15 Mar 201815 Mar 2018

American Depositary Shares 15 Mar 201815 Mar 2018

Record dates

New Zealand Stock Exchange16 Mar 201816 Mar 2018

Australian Securities Exchange16 Mar 201816 Mar 2018

American Depositary Shares 16 Mar 201816 Mar 2018

Payment dates

New Zealand and Australia 6 Apr 20186 Apr 2018

American Depositary Shares 20 Apr 201820 Apr 2018

1 Based on the exchange rate at 19 February 2018 of NZ$1 to US$0.7380 and a ratio of five ordinary shares per one

American Depositary Share. The actual exchange rate used for conversion is determined in the week prior to payment

when the Bank of New York performs the physical currency conversion.

2 Supplementary dividends are paid to non-resident shareholders.

Page 16

Spark New Zealand Half Year Report 2018Spark New Zealand performance

Non-GAAP measures
This half-year report includes non-GAAP

financial measures that are not prepared in

accordance with New Zealand Equivalents to

International Financial Reporting Standards (‘NZ

IFRS’). Spark believes that these non-GAAP

financial measures provide useful information to

readers to assist in the understanding of the

financial performance, financial position or

returns of Spark. These measures are also used

internally to evaluate performance of business

units, to analyse trends in cash-based expenses,

to establish operational goals and allocate

resources. However, they should not be viewed

in isolation, nor considered as a substitute for

measures reported in accordance with NZ IFRS

as they are not uniformly defined or utilised by

all companies in New Zealand or the

telecommunications industry.

While there were no adjusting items in H1 FY17

or H1 FY18, Spark’s policy is to present ‘adjusted

EBITDA’ and ‘adjusted net earnings’ when the

period includes significant items (such as

one-off gains, expenses and impairments)

individually greater than $25 million.

Earnings before interest, income tax,

depreciation and amortisation (EBITDA)

Spark calculates EBITDA by adding back

depreciation and amortisation, net finance

expense and income tax expense to net

earnings. EBITDA includes Spark’s share

of associate and joint venture net losses.

A reconciliation of Spark’s EBITDA is provided

below and based on amounts taken from,

and consistent with, those presented in the

interim financial statements.

20172016

SIX MONTHS ENDED 31 DECEMBER $M$M

Net earnings for the period

reported under NZ IFRS172178

Add back: depreciation and

amortisation214215

Add back: net finance

expense1413

Add back: income tax

expense6365

EBITDA463471

Capital expenditure

Capital expenditure is the additions to property,

plant and equipment and intangible assets,

excluding goodwill, acquisitions and other

non-cash additions that may be required by

NZ IFRS, such as decommissioning costs.


Page 17

Spark Home,
Mobile &

Business

20172016

SIX MONTHS ENDED 31 DECEMBER$M$MCHANGE %

Operating revenues1,0341,0191.5%

Operating expenses(614)(608)1.0%

EBITDA4204112.2%

EBITDA margin40.6%40.3%

Strong gains in mobile combined with a

continuation of broadband connection growth,

offset by ARPU decline, with an increasing

amount higher margin wireless broadband

connections improving overall EBITDA margin.

Operational highlights

>Launch of the unlimited mobile plan and its

above expectation performance in market;

>5-point improvement in customer

Net Promoter Score for the period through

improved service levels in call centres, the

retail experience in retail stores and business

hubs, combined with great new service

offerings in both the Spark, Skinny and

Bigpipe brands;

>Insourcing of Spark retail stores driving

improved margins, particularly in mobile; and

>Lightbox exceeds 300,000 subscribers

through continuing to offer New Zealanders

great new content options like the award-

winning “Handmaid’s Tale”.

Increase in mobile service revenue

8.8%

Financial performance

Operating revenues increased by $15 million, or

1.5%, for the half year. This was primarily driven

by a $43 million, or 8.8%, increase in mobile

revenues, including mobile service revenue

growth of 8.8% from continued connection gains

and a 4.4% increase in average revenue per user

from H1 FY17. This increase was partially offset

by a $27 million, or 16.0%, decrease in voice

revenues as a greater proportion of customers

opted for a broadband-only service to their

home or business. Broadband revenues

decreased by $3 million, or 0.9%, due to

increased migration to lower priced but higher

margin wireless broadband products since H1

FY17. Cloud, security and service management,

procurement and partners, managed data and

networks and other operating revenues

remained relatively stable, increasing $2 million.

Operating expenses increased by $6 million,

or 1.0%, from H1 FY17 primarily driven by

increased mobile costs of sale reflecting

increased mobile revenue and in particular

mobile device costs. There was also increased

promotional activity during the period through

Spark Arena, the “Little can be Huge” brand

campaign and key new product launches. These

increases were partially offset by a $7 million, or

10.0%, reduction in labour cost and decreased

input costs through increased wireless

broadband and voice connections.

This resulted in an overall increase in EBITDA of

$9 million, or 2.2%, in H1 FY18.

Financial result

Page 18

Spark New Zealand Half Year Report 2018Spark New Zealand performance

Increase in Cloud, security & service
management revenue

17. 3 %

Spark

Digital

20172016

SIX MONTHS ENDED 31 DECEMBER$M$MCHANGE %

Operating revenues6336143.1%

Operating expenses(454)(436)4.1%

EBITDA1791780.6%

EBITDA margin28.3%29.0%

Focus on excellent service delivery resulting in

improved customer profitability and stronger

NPS scores.

Operational highlights

>>

Significant reduction in complexity around

product plans, with over 5,000 variants

removed from the managed data and

networks portfolio, and mobile and voice

portfolios reduced by 100+ each;

>>

Customer relationship NPS scores improved

substantially following focused effort on

increasing pro-active contacts, and issue

resolution;

>>

Customer wins in the health sector, reflecting

demand for the benefits and flexibility that

Cloud-based platforms offer;

>>

Consistently good service delivery has

resulted in growth in the profitability of our

top IT Services clients; and

>>

Launch of new managed data IT support

systems, creating the foundation for improved

customer experience and better self-service.

Financial result

Financial performance

Operating revenues increased by $19 million,

or 3.1%, in H1 FY18. The primary driver of

growth was cloud, security and service

management revenue which grew $26 million,

or 17.3%, reflecting strong customer demand

for “as a Service” products. When coupled

with growth in procurement and partners of

$8 million, the revenue growth was substantially

more than the ongoing decline in higher margin

voice and managed data and networks, albeit

at lower margins.

Operating expenses increased by $18 million,

or 4.1%, in H1 FY18. Most of the growth was

in operating expenses required to support the

$34 million of revenue growth in cloud, security

and service management and procurement and

partners. Labour increased $2 million, with new

employees bought on to support the growing

cloud and security businesses, these increases

were mostly offset by decreases in other areas

through the Quantum programme.

Overall, Spark Digital EBITDA increased by

$1 million, or 0.6%, in H1 FY18, with growth in

cloud, security and service management and the

ongoing cost reduction from Quantum offsetting

underlying higher margin voice and managed

data and networks declines. Growth potential

for cloud, security and service management

remains strong.

Page 19

Spark
Connect &

Platforms

Spark Connect began the rollout of the 4.5G

mobile network across the country, and

continued to invest in network resiliency to

support high customer demand for data.

Spark Platforms continued to re-invent

customer experience and drive NPS

improvements through digital customer

journeys and service transformation.

Operational highlights

>Rolled out 4.5G services to 30 locations to

enhance network performance and capacity

and on a pathway to 5G;

>Continued decommissioning of the PSTN

network, with removal of equipment from a

further 28 exchanges;

>Significantly improved Net Promoter Scores

for digital customer interactions;

>Designed 38% of customer journeys digital

first;

>Automated the provisioning of managed data

services for our customers; and

>Established tools and ways of working to

enable faster development of products and

services and improved capital efficiency.

20172016

SIX MONTHS ENDED 31 DECEMBER$M$MCHANGE %

Operating revenues272412.5%

Operating expenses(201)(203)(1.0%)

EBITDA(174)(179)(2.8%)

Financial result

Financial performance

Operating revenues increased by $3 million, or

12.5%, in H1 FY18. This includes revenues from

Chorus, Telegistics Repair Limited, Connect

8 Limited (following its acquisition in December

2016) and partnering arrangements.

Operating expenses reduced by $2 million, or

1.0%, in H1 FY18. This reflects a continued focus

on cost reduction and efficiency across all cost

categories, largely offset by higher spot prices

causing $4 million higher electricity costs.

Overall, Spark Connect & Platforms EBITDA

improved by $5 million, or 2.8%, in H1 FY18 due

to both increased operating revenues and

reductions in other operating expenses.

Digital first customer journeys

38%

Page 20

Spark New Zealand Half Year Report 2018Spark New Zealand performance

Spark
Ventures &

Wholesale

Gaining momentum with 2.7x increase in

Qrious operating revenues, moves into Internet

of Things and the acquisition of Digital Island.

Operational highlights

>Significant growth in Qrious revenue,

underpinned by the acquisition of Ubiquity

in July 2017 and refocusing the business on

its strength in data analytics and data-

powered marketing;

>Commenced roll-out of national low-powered

Internet of Things (IoT) network to support

proliferation of low-powered IoT devices to

support smart cities, smart agri and improved

tracking/monitoring use cases;

>Completed move to bring different IoT and

smart solutions into a single operational unit,

to better leverage network and data analytics

advantages;

>Growth products beginning to offset the

declining legacy products business within

Wholesale, contributing 50% of total

Wholesale margin in H1 FY18; and

>Spark Ventures portfolio expanded through

strategic minority investment in international

IoT business GlobeTouch and through the

acquisitions of Ubiquity and Digital Island.

Exited the investment in Putti.

20172016

SIX MONTHS ENDED 31 DECEMBER$M$MCHANGE %

Operating revenues119120(0.8%)

Operating expenses(61)(56)8.9%

Share of associates’ and

joint ventures’ net losses–(1)NM

EBITDA5863(7.9%)

Financial result

Financial performance

Operating revenues across Spark Ventures &

Wholesale decreased by $1 million, or 0.8%, in

H1 FY18. This was primarily due to ongoing

rationalisation of wholesale legacy copper-

based voice and data services. This continues to

be partially offset by revenue growth in Qrious,

IoT, new wholesale data and mobile services

and revenue from Ubiquity and Digital Island

businesses.

Operating expenses increased by $5 million, or

8.9%, in H1 FY18. This was due to increased

labour costs as a result of Ubiquity and Digital

Island acquisitions and increased operating

expenses to support growth in Qrious and IoT,

partially offset by cost efficiencies in Morepork

and Ventures support areas.

Overall, Spark Ventures & Wholesale EBITDA

declined by $5 million, or 7.9%, in H1 FY18 due

to the rationalisation of legacy-based services by

wholesale customers and increasing operating

expenses to support new venture businesses,

partially offset by earnings growth in new

ventures and reduced share of associates’ and

joint ventures’ net losses.

Page 21

INTERIM
FINANCIAL

STATEMENTS

Interim financial statements23

Notes to the interim financial statements28

Independent review report35

These interim financial statements do not

include all the notes and information normally

included in the annual financial statements.

Accordingly, they should be read in conjunction

with the annual financial statements for the year

ended 30 June 2017.

Page 22

Spark New Zealand Half Year Report 2018Interim financial statements

20172016
UNAUDITEDUNAUDITED

NOTES$M$M

Operating revenues4 1,822 1,793

Operating expenses5 (1,358) (1,320)

Share of associates' and joint ventures' net losses (1) (2)

Earnings before interest, income tax, depreciation and amortisation 463 471

Depreciation and amortisation (214) (215)

Net finance expense (14) (13)

Net earnings before income tax 235 243

Income tax expense (63) (65)

Net earnings for the period 172 178

Other comprehensive income

Items that will not be reclassified to profit or loss:

Revaluation of long-term investments designated at fair value

through other comprehensive income 7 –

Items that may be reclassified to profit or loss:

Cash flow hedges net of tax (5) 19

Other comprehensive income for the period 2 19

Total comprehensive income for the period 174 197

Earnings per share

Basic and diluted earnings per share (cents) 9.4 9.7

Weighted average ordinary shares (millions) 1,834 1,831

Weighted average ordinary shares and options (millions) 1,835 1,834

See accompanying notes to the interim financial statements.

Statement of profit or loss and other comprehensive income

FOR THE SIX MONTHS ENDED 31 DECEMBER

Page 23

AS AT
31 DECEMBER

AS AT

30 JUNE

20172017

UNAUDITEDAUDITED

NOTES$M$M

Current assets

Cash 117 52

Short-term receivables and prepayments 638 610

Short-term derivative assets 2 –

Inventories 83 94

Total current assets 840 756

Non-current assets

Long-term receivables and prepayments 244 237

Long-term derivative assets 8 7

Long-term investments7 119 108

Property, plant and equipment 1,077 1,070

Intangible assets 1,257 1,153

Total non-current assets 2,705 2,575

Total assets 3,545 3,331

Current liabilities

Short-term payables, accruals and provisions 558 464

Short-term derivative liabilities 23 30

Debt due within one year6 342 295

Taxation payable 2 2

Total current liabilities 925 791

Non-current liabilities

Long-term payables, accruals and provisions 17 18

Long-term derivative liabilities 52 45

Long-term debt6 838 692

Deferred tax liabilities 127 134

Total non-current liabilities 1,034 889

Total liabilities 1,959 1,680

Equity

Share capital 940 935

Reserves (407) (406)

Retained earnings 1,053 1,122

Total equity 1,586 1,651

Total liabilities and equity 3,545 3,331

See accompanying notes to the interim financial statements.

Statement of financial position

On behalf of the Board


Justine Smyth, Chair Simon Moutter, Managing Director

Authorised for issue on 21 February 2018

Page 24

Spark New Zealand Half Year Report 2018Interim financial statements

Statement of changes in equity
SIX MONTHS ENDED

31 DECEMBER 2017

SHARE

CAPITAL

RETAINED

EARNINGS

HEDGE

RESERVE

SHARE-

BASED

COMPEN-

SATION

RESERVE

RE-

VALUATION

RESERVE

FOREIGN

CURRENCY

TRANS-

LATION

RESERVETOTAL

UNAUDITED

$M$M$M$M$M$M$M

Balance at 30 June 2017 935 1,122 (20) 5 (368) (23) 1,651

Adjustment on adoption of NZ IFRS 9

(net of tax) – (12) – – – – (12)

Balance at 1 July 2017 935 1,110 (20) 5 (368) (23) 1,639

Net earnings for the period – 172 – – – – 172

Other comprehensive income/(loss) – – (5) – 7 – 2

Total comprehensive income/(loss)

for the period – 172 (5) – 7 – 174

Contributions by, and distributions

to, owners:

Dividends – (229) – – – – (229)

Supplementary dividends – (29) – – – – (29)

Tax credit on supplementary

dividends – 29 – – – – 29

Issuance of shares under share

schemes 5 – – (3) – – 2

Total transactions with owners 5 (229) – (3) – – (227)

Balance at 31 December 2017 940 1,053 (25) 2 (361) (23) 1,586

SIX MONTHS ENDED

31 DECEMBER 2016

UNAUDITED$M$M$M$M$M$M$M

Balance at 1 July 2016 923 1,162 (31) 9 (357) (22) 1,684

Net earnings for the period – 178 – – – – 178

Other comprehensive income – – 19 – – – 19

Total comprehensive income for the

period – 178 19 – – – 197

Contributions by, and distributions to,

owners:

Dividends – (229) – – – – (229)

Supplementary dividends – (30) – – – – (30)

Tax credit on supplementary

dividends – 30 – – – – 30

Issuance of shares under share

schemes 8 – – (5) – – 3

Total transactions with owners 8 (229) – (5) – – (226)

Balance at 31 December 2016 931 1,111 (12) 4 (357) (22) 1,655

Page 25

Statement of cash flows
FOR THE SIX MONTHS ENDED 31 DECEMBER

20172016

UNAUDITEDUNAUDITED

$M$M

Cash flows from operating activities

Cash received from customers 1,777 1,731

Interest receipts 7 7

Dividend receipts 7 22

Payments to suppliers and employees (1,302) (1,363)

Income tax payments (70) (79)

Interest payments (14) (18)

Net cash flows from operating activities 405 300

Cash flows from investing activities

Payments for purchase of businesses (46) (2)

Payments for long-term investments (6) (2)

Payments for purchase of property, plant and equipment and intangibles (236) (211)

Capitalised interest paid (4) (2)

Net cash flows from investing activities (292) (217)

Cash flows from financing activities

Proceeds from long-term debt 651 595

Repayment of long-term debt (510) (540)

Proceeds from short-term debt 720 495

Repayment of short-term debt (677) (397)

Dividend payments (229) (229)

Payments for finance leases (4) (4)

Receipts from finance leases 1 1

Net cash flows from financing activities (48) (79)

Net cash flow 65 4

Opening cash position 52 52

Closing cash position 117 56

Page 26

Spark New Zealand Half Year Report 2018Interim financial statements

Reconciliation of net earnings to net cash flows from operating activities
SIX MONTHS ENDED 31 DECEMBER20172016

UNAUDITED

$M$M

Net earnings for the period 172 178

Adjustments to reconcile net earnings to net cash flows from

operating activities

Depreciation and amortisation 214 215

Bad and doubtful accounts 8 11

Deferred income tax (10) (7)

Share of associates' and joint ventures' net losses 1 2

Impairments 1 2

Other (1) (13)

Changes in assets and liabilities net of effects of non-cash and

investing and financing activities

Movement in accounts receivable and related items (55) (80)

Movement in inventories 11 (16)

Movement in current taxation– (4)

Movement in payables and related items 64 12

Net cash flows from operating activities 405 300

Page 27

NOTE 1 About this report
Reporting entity

These unaudited interim financial statements

are for Spark New Zealand Limited (the

‘Company’) and its subsidiaries (together

‘Spark’ or ‘the ‘Group’) for the six months

ended 31 December 2017.

The Company is incorporated and domiciled in

New Zealand, registered under the Companies

Act 1993 and is an FMC reporting entity under

the Financial Markets Conduct Act 2013. The

Company is listed on the New Zealand Main

Board equity security market and the Australian

Securities Exchange.

Basis of preparation

The interim financial statements have been

prepared in accordance with the New Zealand

equivalent to International Accounting Standard

34: Interim Financial Reporting and International

Accounting Standard 34: Interim Financial

Reporting.

Except as amended by the early adoption of NZ

IFRS 9 Financial Instruments (2014), the

accounting policies adopted are consistent with

those followed in the preparation of Spark’s

annual financial statements for the year ended

30 June 2017. The preparation of the interim

financial statements requires management to

make judgements, estimates and assumptions.

Spark has been consistent in applying the

judgements, estimates and assumptions

adopted in the annual financial statements for

the year ended 30 June 2017. Critical

accounting policies are the same as those set

out in the annual financial statements for the

year ended 30 June 2017.

Financial instruments are either carried at

amortised cost, less any provision for

impairment, or fair value. The only significant

variances between instruments held at

amortised cost and their fair value relates to

long-term debt. There were no changes in

valuation techniques during the period. Spark’s

derivatives are classified as being within level 2

of the fair value hierarchy. The fair value of

interest rate swaps is calculated as the present

value of the estimated future cash flows based

on observable yield curves. The fair value of

forward foreign exchange contracts is

determined using forward exchange rates at the

period end date, with the resulting value

discounted back to present value.

At 31 December 2017, capital expenditure

amounting to $134 million (31 December 2016:

$142 million) had been committed under

contractual arrangements.

Early adoption of NZ IFRS 9 Financial

Instruments (2014)

Spark has now adopted NZ IFRS 9 Financial

Instruments (2014) (NZ IFRS 9), the final version

of the standard which replaces earlier versions

of NZ IFRS 9 and completes the replacement of

NZ IAS 39 Financial Instruments: Recognition

and Measurement. The new standard includes

three areas of change:

1. Classification and measurement of financial

instruments;

2. A single, forward-looking, ‘expected loss’

impairment model; and

3. Substantially reformed approach to hedge

accounting.

1. Classification of financial instruments

Spark early adopted Part 1 of NZ IFRS 9 (2009)

Financial Instruments from the year ended

30 June 2010 and adoption of the final NZ IFRS

9 standard has not required any changes to

Spark’s classification and measurement of

financial assets or financial liabilities.

2. New impairment model

NZ IFRS 9 prescribes an ‘expected credit loss’

model instead of the previous incurred loss

model, so it is no longer necessary for a trigger

event to have occurred before recognising

credit losses. NZ IFRS 9 requires Spark to

now base the measurement of expected

credit losses on forward-looking information,

as well as current and historic information.

This has resulted in an increase in provisioning

for expected credit losses as losses are

recognised earlier. Spark has applied the

simplified approach to all balances, which

requires the recognition of lifetime expected

credit losses at all times. The cumulative impact

of the change has been adjusted through

opening retained earnings as shown in the

statement of changes in equity.

Page 28

Interim financial statements

Spark New Zealand Half Year Report 2018

Notes to the interim financial statements

NOTE 2 Significant transactions and events for the current period
The following significant transactions and events

affected the financial performance and financial

position of Spark for the six month period to

31 December 2017:

Acquisitions

Spark made a number of acquisitions during the

period, with payments totalling $46 million for

the following:

• On 4 July 2017 Spark completed the

acquisition of 100% of the ordinary shares

in marketing automation provider Ubiquity

Software Limited. The acquisition will blend

the considerable marketing software

strengths of Ubiquity together with the

powerful smarts of Spark’s big data and

analytics software business Qrious Limited;

• On 22 November 2017 Spark completed

the acquisition of 100% of the ordinary shares

in Digital Island Limited, a New Zealand

based business telecommunications

provider; and

• During the period, Spark issued termination

notices to third party licensees of 29 retail

stores. Payments were made to licensees of

27 of those stores by 31 December 2017 with

the remaining two stores expected to be

completed in February 2018.

Debt programme

• On 31 August 2017 Spark increased its

existing committed revolving facility with

Westpac New Zealand Limited, maturing

on 30 November 2020, by $75 million to

$200 million.

• On 31 August 2017 Spark also established a

new $125 million committed revolving facility

with The Bank of Tokyo-Mitsubishi UFJ, Ltd to

mature on the 30 November 2022.

• On 20 October 2017 Spark issued

A$150 million of 10-year fixed rate bonds

maturing on 20 October 2027. This was

Spark’s inaugural issue using its Australian

debt issuance programme and first offshore

long-term debt issuance since the demerger

of Spark and Chorus in November 2011,

adding diversification and tenor benefits to

complement existing domestic funding

programmes.

Capital expenditure

• Spark’s additions to property, plant and

equipment and intangible assets were

$262 million, details of which are provided

on page 15 of this half year report.

Dividends

• Dividends paid during the six month period

ended 31 December 2017 in relation to the

H2 FY17 second-half dividend (ordinary

dividend of 11 cents per share and special

dividend of 1.5 cents per share) totalled

$229 million or 12.5 cents per share.

Dividends paid during the prior six month

period ended 31 December 2016 totalled

$229 million or 12.5 cents per share.

Changes in revenue classifications

• Spark has updated its revenue classification to

provide better information on the nature of

our revenues. This changes are outlined in

note 4.

3. Hedge accounting

NZ IFRS 9 introduces a new hedge

accounting framework which better aligns

with Spark’s risk management objectives and

provides greater flexibility in achieving hedge

accounting. This includes the introduction

of an aggregate exposure concept, being the

combination of an exposure and a derivative

which, together, can be designated as a hedged

item. NZ IFRS 9 also includes a more qualitative

and forward-looking approach to assessing

hedge effectiveness. There was no financial

impact on adoption.

NOTE 1 About this report (continued)

Page 29

Notes to the interim financial statements

NOTE 3 Segment information
The segment results disclosed are based on

those reported to the Managing Director and

are how Spark reviews its performance.

Segment results are measured based on

earnings before net finance expense, income

tax expense and depreciation and amortisation

(EBITDA). No excluded items are assessed

on a segment basis by the Managing Director.

Comparative segment results

Spark has reclassified the comparative segment

results to reflect changes in business unit

structures and changes in accountabilities for

managing revenues and costs. This includes the

move of small to medium business customers

from Spark Digital to Spark Home, Mobile &

Business, the mobility business from Spark

Digital to Spark Ventures & Wholesale and other

minor changes between business units from

transfers of revenues and expenses including

mobile inbound roaming, interconnect and

payphones. There is no change to the overall

Spark reported result because of these changes

and no other changes to Spark’s segments from

the 30 June 2017 annual financial statements.

Restated segment results for each half-year

period of FY16 and FY17 are available in a

separate detailed financials file on the investor

section of our website at: investors.sparknz.co.

nz/investor-centre.

SIX MONTHS ENDED 31 DECEMBER 2017

SPARK HOME,

MOBILE &

BUSINESSSPARK DIGITAL

SPARK

CONNECT &

PLATFORMS

SPARK

VENTURES &

WHOLESALETOTAL

UNAUDITED$M$M$M$M$M

Mobile 529 87 4 15 635

Voice 142 98 3 49 292

Broadband 327 13 – 1 341

Cloud, security and service

management 5 176 – – 181

Procurement and partners 2 181 – – 183

Managed data and networks 2 77 – 17 96

Other operating revenue 27 – 20 19 66

Internal revenue – 1 – 18 19

Total operating revenues 1,034 633 27 119 1,813

Segment result 420 179 (174) 58 483

Page 30

Interim financial statements

Spark New Zealand Half Year Report 2018

Notes to the interim financial statements

NOTE 3 Segment information (continued)
SIX MONTHS ENDED 31 DECEMBER 2016

SPARK HOME,

MOBILE &

BUSINESSSPARK DIGITAL

SPARK

CONNECT &

PLATFORMS

SPARK

VENTURES &

WHOLESALETOTAL

UNAUDITED$M$M$M$M$M

Mobile 486 87 3 12 588

Voice 169 108 3 58 338

Broadband 330 14 – – 344

Cloud, security and service

management 4 150 – – 154

Procurement and partners 3 173 – – 176

Managed data and networks 3 81 – 21 105

Other operating revenue 24 – 18 11 53

Internal revenue – 1 – 18 19

Total operating revenues 1,019 614 24 120 1,777

Segment result 411 178 (179) 63 473

Reconciliation from segment result to consolidated net earnings before income tax

SIX MONTHS ENDED 31 DECEMBER20172016

UNAUDITED$M$M

Segment result 483 473

Net result of corporate revenue and expenses (20) (2)

Depreciation and amortisation (214) (215)

Net finance expense (14) (13)

Net earnings before income tax 235 243

Page 31

Notes to the interim financial statements

Notes to the interim financial statements
NOTE 4 Operating revenues

SIX MONTHS ENDED 31 DECEMBER20172016

UNAUDITED$M$M

Mobile 635 588

Voice 292 338

Broadband 341 344

Cloud, security and service management 181 154

Procurement and partners 183 176

Managed data and networks 96 105

Dividend income 28 35

Other operating revenue 66 53

Total operating revenues 1,822 1,793

Dividend income includes dividends received from associate companies Pacific Carriage Holdings

Limited and Southern Cross Cables Holdings Limited.

Spark has revised the categories of operating revenues presented to provide more relevant

information on the nature of the revenue. This has resulted in the disaggregation of the previously

reported ‘IT services’ revenue category as outlined below:

REVENUE TYPEPREVIOUS CATEGORYNEW CATEGORY

Cloud, security and service

managementIT services

Cloud, security and service

management

Procurement and partnersIT servicesProcurement and partners

VideoconferencingIT servicesVoice

NetworksIT servicesManaged data and networks

Mobility revenueIT servicesOther operating revenue

NOTE 5 Operating expenses

SIX MONTHS ENDED 31 DECEMBER20172016

UNAUDITED$M$M

Payments to telecommunications operators 328 351

Mobile acquisition, procurement and IT services 470 437

Labour 278 278

Other operating expenses

Direct network costs 31 31

Computer costs 41 40

Accommodation costs 54 50

Advertising, promotions and communication 51 41

Bad debts 7 9

Impairments 1 2

Other 97 81

282 254

Total operating expenses 1,358 1,320

Page 32

Spark New Zealand Half Year Report 2018Interim financial statements

Notes to the interim financial statements
NOTE 6 Debt

AS AT

31 DECEMBER

AS AT

30 JUNE

20172017

COUPON

RATE

UNAUDITEDAUDITED

FACE VALUEFACILITYMATURITY$M$M

Short-term debt

Short-term borrowingsVariable< 1 month 50 6

Commercial paperVariable< 3 months 150 149

200 155

Bank funding

Bank of Tokyo-Mitsubishi UFJ100 million NZDVariable13/03/2018 100 100

Bank of New Zealand100 million NZDVariable31/10/2018 – 90

Westpac New Zealand

Limited200 million NZDVariable30/11/2020 15 –

Bank of Tokyo-Mitsubishi UFJ125 million NZDVariable30/11/2022 50 –

165 190

Domestic notes

250 million NZD5.25%25/10/2019 250 250

100 million NZD4.50%25/03/2022 102 102

100 million NZD4.51%10/03/2023 103 102

125 million NZD3.94%07/09/2026 118 116

573 570

Foreign currency Medium Term Notes

Euro Medium Term Notes – 22 million GBP5.63%14/05/2018 42 40

Euro Medium Term Notes – 18 million GBP5.75%06/04/2020 34 32

Australian Medium Term Notes – 150 million AUD4.00%20/10/2027 166 –

242 72

1,180 987

Debt due within one year 342 295

Long-term debt 838 692

On 31 August 2017 Spark increased its existing committed revolving facility with Westpac

New Zealand Limited, maturing on 30 November 2020, by $75 million to $200 million. On 31 August

2017 Spark also established a new $125 million committed revolving facility with The Bank of

Tokyo-Mitsubishi UFJ, Ltd to mature on 30 November 2022. On 20 October 2017 Spark issued

A$150 million of 10-year fixed rate bonds maturing on 20 October 2027.

There have been no other changes in Spark’s short-term financing programmes or stand-by facilities

since 30 June 2017.

Page 33

NOTE 7 Long-term investments
AS AT

30 DECEMBER

AS AT

30 JUNE

20172017

UNAUDITEDAUDITED

$M$M

Shares in Hutchison 98 91

Investment in associates and joint ventures 11 13

Other long-term investments 10 4

119 108

Spark holds a 10% interest in Hutchison Telecommunications Australia Limited (Hutchison) which is

quoted on the Australian Securities Exchange (ASX) and measures its fair value using its observable

market share price as quoted on the ASX, classified as being within level 1 of the fair value hierarchy.

As at 31 December 2017 the quoted price of Hutchison’s shares on the ASX was A$0.066 (30 June

2017: A$0.064).

Investment in associates and joint ventures

Spark’s investment in associates and joint ventures at 31 December 2017 consists of the following:

TYPECOUNTRYOWNERSHIPPRINCIPAL ACTIVITY

Feenix Communications LimitedAssociateNew Zealand30%

Supplier of network

services

Lightbox Sport General Partner

LimitedJoint VentureNew Zealand50%A holding company

NOW New Zealand LimitedAssociateNew Zealand37%Internet service provider

Pacific Carriage Holdings LimitedAssociateBermuda50%A holding company

Rural Connectivity Group LimitedJoint VentureNew Zealand33%Rural broadband

Southern Cross Cables Holdings

LimitedAssociateBermuda50%A holding company

TNAS LimitedJoint VentureNew Zealand50%

Telecommunications

development

Vigil Monitoring Limited (Jupl)AssociateNew Zealand26%Healthcare technology

NOTE 8 Significant events after balance date

Dividends

On 21 February 2018 the Board approved the payment of a first half ordinary dividend of 11.0 cents

per share or approximately $202 million and a special dividend of 1.5 cents per share or

approximately $28 million. The ordinary and special dividend will be 75% imputed in line with the

corporate income tax rate. In addition, supplementary dividends totalling approximately $23 million

will be payable to shareholders who are not resident in New Zealand. In accordance with the Income

Tax Act 2007, Spark will receive a tax credit from Inland Revenue equivalent to the amount of

supplementary dividends paid.

Page 34

Interim financial statements

Spark New Zealand Half Year Report 2018

Notes to the interim financial statements




© 2018 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.


Independent Review Report

To the shareholders of Spark New Zealand Limited

Report on the interim financial statements

Conclusion

Based on our review, nothing has come to our

attention that causes us to believe that the interim

financial statements of Spark New Zealand Limited

and its subsidiaries (“the group”) on pages 23 to 34

do not:

i.present fairly in all material respects the

group’s financial position as at 31

December 2017 and its financial

performance and cash flows for the 6

months ended on that date; and

ii.comply with NZ IAS 34 Interim Financial

Reporting.

We have completed a review of the accompanying

interim financial statements which comprise:

—the group’s statement of financial position as at

31 December 2017;

—the group’s statements of profit or loss and

other comprehensive income, changes in

equity and cash flows for the 6 months then

ended; and

—notes, including a summary of significant

accounting policies and other explanatory

information.

Basis for conclusion

A review of interim financial statements in accordance with NZ SRE 2410 Review of Financial Statements

Performed by the Independent Auditor of the Entity (“NZ SRE 2410”) is a limited assurance engagement. The

auditor performs procedures, consisting of making enquiries, primarily of persons responsible for financial and

accounting matters, and applying analytical and other review procedures.

As the auditor of Spark New Zealand Limited, NZ SRE 2410 requires that we comply with the ethical

requirements relevant to the audit of the annual financial statements.

Our firm has also provided other services to the group in relation to other assurance services and software

license compliance review. Subject to certain restrictions, partners and employees of our firm may also deal with

the group on normal terms within the ordinary course of trading activities of the business of the group. These

matters have not impaired our independence as auditors of the group. The firm has no other relationship with, or

interest in, the group.

Use of this Independent Review Report

This report is made solely to the shareholders as a body. Our review work has been undertaken so that we

might state to the shareholders those matters we are required to state to them in the Independent Review

Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume

responsibility to anyone other than the shareholders as a body for our review work, this report, or any of the

opinions we have formed.


Page 35






2


Responsibilities of the Directors for the interim financial statements

The Directors, on behalf of the group, are responsible for:

—the preparation and fair presentation of the interim financial statements in accordance Generally Accepted

Accounting Practice in New Zealand;

—implementing necessary internal control to enable the preparation of interim financial statements that are

free from material misstatement, whether due to fraud or error; and

—assessing the ability to continue as a going concern. This includes disclosing, as applicable, matters related

to going concern and using the going concern basis of accounting unless they either intend to liquidate or to

cease operations, or have no realistic alternative but to do so.

Auditor’s Responsibilities for the review of the interim financial

statements

Our responsibility is to express a conclusion on the interim financial statements based on our review. We

conducted our review in accordance with NZ SRE 2410. NZ SRE 2410 requires us to conclude whether anything

has come to our attention that causes us to believe that the interim financial statements are not prepared, in all

material respects, in accordance with NZ IAS 34 Interim Financial Reporting.

The procedures performed in a review are substantially less than those performed in an audit conducted in

accordance with International Standards on Auditing (New Zealand). Accordingly we do not express an audit

opinion on these interim financial statements.

This description forms part of our Independent Review Report.


KPMG

Wellington

21 February 2018



Page 36

Spark New Zealand Half Year Report 2018Independent review report

Contact details
Registered office

Level 2

Spark City

167 Victoria Street West

Auckland 1010

New Zealand

Ph +64 4 471 1638 or 0800 108 010

Principal administrative office in Australia

Level 8

61 Market Street

Sydney NSW 2000

Australia

Ph 1800 124 248

Company secretary

Silvana Roest

New Zealand registry

Link Market Services Limited

Level 11 Deloitte House

PO Box 91976

80 Queen Street

Auckland 1142

Ph +64 9 375 5998 (investor enquiries)

Fax +64 9 375 5990

enquiries@linkmarketservices.com

www.linkmarketservices.co.nz

Australian registry

Link Market Services Limited

Level 12

680 George Street

Sydney NSW 2000

Australia

Locked Bag A14

Sydney South NSW 1235

Australia

Ph +61 2 8280 7111 (investor enquiries)

Fax +61 2 9287 0303

registrars@linkmarketservices.com.au

www.linkmarketservices.com.au

United States registry

Computershare Investor Services

P.O. Box 505000

Louisville, KY 40233-5000

United States of America

Ph +1 888 BNY ADRS (+1 888 269 2377)

or +1 201 680 6825 (from outside the

United States)

shrrelations@cpushareownerservices.com

www.bnymellon.com/shareowner

For more information

For inquiries about Spark’s operating and

financial performance contact:

investor-info@spark.co.nz

Investor Relations

Spark New Zealand Limited

Private Bag 92028

Auckland 1142

New Zealand

investors.sparknz.co.nz

insight

creative.co.nz

SPARK031 02/18

Page 37

investors.sparknz.co.nz
ARBN 050 611 277

APPENDIX 7 – NZSX Listing Rules
Number of pages including this one

(Please provide any other relevant

NZSX Listing Rule 7.12.2. For rights, NZSX Listing Rules 7.10.9 and 7.10.10. details on additional pages)

For change to allotment, NZSX Listing Rule 7.12.1, a separate advice is required.

Full name

of Issuer

Name of officer authorised to

Authority for event,

make this notice

e.g. Directors' resolution

Contact phone

Contact fax

numbernumber

Date

Nature of event

BonusIf ticked,

Rights Issue

Tick as appropriate

Issue

state whether:

Taxable

/ Non TaxableConversionInterest

Renouncable

Rights IssueCapital

Call

Dividend

If ticked, state

Full

non-renouncable

change

X

whether:

Interim

X

YearSpecialDRP Applies

EXISTING securities affected by this

If more than one security is affected by the event, use a separate form.

Description of theISIN

class of securities

If unknown, contact NZX

Details of securities issued pursuant to this event

If more than one class of security is to be issued, use a separate form for each class.

Description of theISIN

class of securities

If unknown, contact NZX

Number of Securities toMinimum

Ratio, e.g

be issued following eventEntitlement

1 for 2 for

Conversion, Maturity, Call

Treatment of Fractions

Payable or Exercise Date

Tick if

provide an

pari passu

ORexplanation

Strike price per security for any issue in lieu or date

of the

Strike Price available.

ranking

Monies Associated with Event

Dividend payable, Call payable, Exercise price, Conversion price, Redemption price, Application money.

Source of

Amount per securityPayment

(does not include any excluded income)

Excluded income per security

(only applicable to listed PIEs)

SupplementaryAmount per security

Currencydividendin dollars and cents

details -

NZSX Listing Rule 7.12.7

Total monies

Taxation

Amount per Security in Dollars and cents to six decimal places

In the case of a taxable bonusResident

Imputation Credits

issue state strike priceWithholding Tax(Give details)

Foreign

FWP Credits

Withholding Tax(Give details)

Timing

(Refer Appendix 8 in the NZSX Listing Rules)

Record Date 5pmApplication Date

For calculation of entitlements -Also, Call Payable, Dividend /

Interest Payable, Exercise Date,

Conversion Date. In the case

of applications this must be the

last business day of the week.

Notice DateAllotment Date

Entitlement letters, call notices,For the issue of new securities.

conversion notices mailedMust be within 5 business days

of application closing date.

OFFICE USE ONLY

Ex Date:

Commence Quoting Rights:

Security Code:

Cease Quoting Rights 5pm:

Commence Quoting New Securities:

Security Code:

Cease Quoting Old Security 5pm:

16/03/18 AUST, NZ & USA

06/04/2018 AUST & NZ; 20/04/18 USA

$$0.014804$0.032083

$

NZD$0.014559

$201,844,401

Date Payable

6 April, 2018

In dollars and cents

RETAINED EARNINGS

$0.110

Enter N/A if not

applicable

ORDINARY SHARESNZ TELE0001S4

(09) 359 6413(09) 303 34302122018

EMAIL: announce@nzx.com

Notice of event affecting securities

1

SPARK NEW ZEALAND LIMITED

DAVID CHALMERSDIRECTORS' RESOLUTION

APPENDIX 7 – NZSX Listing Rules
Number of pages including this one

(Please provide any other relevant

NZSX Listing Rule 7.12.2. For rights, NZSX Listing Rules 7.10.9 and 7.10.10. details on additional pages)

For change to allotment, NZSX Listing Rule 7.12.1, a separate advice is required.

Full name

of Issuer

Name of officer authorised to

Authority for event,

make this notice

e.g. Directors' resolution

Contact phone

Contact fax

numbernumber

Date

Nature of event

BonusIf ticked,

Rights Issue

Tick as appropriate

Issue

state whether:

Taxable

/ Non TaxableConversionInterest

Renouncable

Rights IssueCapital

Call

Dividend

If ticked, state

Full

non-renouncable

change

X

whether:

Interim

YearSpecial

X

DRP Applies

EXISTING securities affected by this

If more than one security is affected by the event, use a separate form.

Description of theISIN

class of securities

If unknown, contact NZX

Details of securities issued pursuant to this event

If more than one class of security is to be issued, use a separate form for each class.

Description of theISIN

class of securities

If unknown, contact NZX

Number of Securities toMinimum

Ratio, e.g

be issued following eventEntitlement

1 for 2 for

Conversion, Maturity, Call

Treatment of Fractions

Payable or Exercise Date

Tick if

provide an

pari passu

ORexplanation

Strike price per security for any issue in lieu or date

of the

Strike Price available.

ranking

Monies Associated with Event

Dividend payable, Call payable, Exercise price, Conversion price, Redemption price, Application money.

Source of

Amount per securityPayment

(does not include any excluded income)

Excluded income per security

(only applicable to listed PIEs)

SupplementaryAmount per security

Currencydividendin dollars and cents

details -

NZSX Listing Rule 7.12.7

Total monies

Taxation

Amount per Security in Dollars and cents to six decimal places

In the case of a taxable bonusResident

Imputation Credits

issue state strike priceWithholding Tax(Give details)

Foreign

FWP Credits

Withholding Tax(Give details)

Timing

(Refer Appendix 8 in the NZSX Listing Rules)

Record Date 5pmApplication Date

For calculation of entitlements -Also, Call Payable, Dividend /

Interest Payable, Exercise Date,

Conversion Date. In the case

of applications this must be the

last business day of the week.

Notice DateAllotment Date

Entitlement letters, call notices,For the issue of new securities.

conversion notices mailedMust be within 5 business days

of application closing date.

OFFICE USE ONLY

Ex Date:

Commence Quoting Rights:

Security Code:

Cease Quoting Rights 5pm:

Commence Quoting New Securities:

Security Code:

Cease Quoting Old Security 5pm:

EMAIL: announce@nzx.com

Notice of event affecting securities

1

SPARK NEW ZEALAND LIMITED

DAVID CHALMERSDIRECTORS' RESOLUTION

(09) 359 6413(09) 303 34302122018

ORDINARY SHARESNZ TELE0001S4

In dollars and cents

RETAINED EARNINGS

$0.015

Enter N/A if not

applicable

NZD$0.001985

$27,524,236

Date Payable

6 April, 2018

16/03/18 AUST, NZ & USA

06/04/2018 AUST & NZ; 20/04/18 USA

$$0.002019$0.004375

$

---

Spark New Zealand Limited
ARBN 050 611 277 Spark City, 167 Victoria Street West, Private Bag 92028, Auckland, New Zealand



MARKET RELEASE

21 February 2018


Spark New Zealand H1 FY18 Results

• Strong performance in mobile, cloud, security and service management.

• Good progress in bold transformation programme; albeit as previously

indicated, planned change costs incurred.

• Focus on digitisation and simplification driving improved customer

satisfaction and reducing cost-to-serve.

• New Lightbox media platform to launch in April; will offer pay-per-view

movies and events


Spark New Zealand Chair Justine Smyth said today the financial results for the half

year to 31 December 2017 show Spark has made good progress on its bold

transformation strategy.

“We are beginning to see the results of progress against our three strategic focus

areas: an emphasis on wireless technologies; better serving price sensitive

customers; and radically simplifying, automating and digitising our business – to

reduce cost while maintaining the high-quality experience our customers rightly

expect. These underpin the next phase of our transformation, and are intended to

seek out growth in a very challenging market and operating environment.

“Over the half, Spark maintained top-line revenue growth, with H1 FY18 revenues up

1.6%, to $1.82 billion, despite intense competition in all our markets. This is on the

back of continued strong performance in mobile, up 8.0%, together with cloud,

security and service management, up 17.5%.

“As indicated at the end of the previous financial year, the transformation

programme has associated costs of change, and revenue growth over the half was

partially offset by $13 million of such costs. As a result, earnings before interest,

taxation, depreciation and amortisation (EBITDA) over the period declined by $8

million to $463 million.”

Spark Managing Director Simon Moutter said, “We were pleased to see strong

growth in mobile connections, revenue and margin. The launch of our unlimited

mobile data plan, which set a new benchmark for value in the market, and growth in

the online-only Skinny Direct product helped grow mobile margins at both ends of


Spark New Zealand Limited

ARBN 050 611 277 Spark City, 167 Victoria Street West, Private Bag 92028, Auckland, New Zealand



the market and saw us return to overall mobile ARPU growth for the first time in two

years.

“Our cloud, security and service management revenue also continued to grow, on

the back of customer demand for “as a service” products. Mobile and cloud growth

continue to more than offset the declines in voice, managed data and networks.

“The Upgrade New Zealand programme progressed well over the period, with

wireless broadband now in 104,000 premises and large numbers of our customers

migrating from copper to fibre. We now have 45% of our customers on these newer

technologies, keeping us on track to be mostly ex-copper by 2020. This shift

improves the customer experience, and is also delivering around $46 million

annually in reduced access costs.

“At the more price-sensitive end of the market, Spark’s sub-brands Big Pipe and

Skinny have continued to resonate well with price-sensitive customers, securing the

majority of our broadband connection growth in the half year, alongside the growth

of Skinny Direct’s mobile service.

“Skinny has continued to win awards for customer satisfaction, and this month was

named the winner of Consumer NZ’s People’s Choice award for the third consecutive

year. As a company that was “born digital” Skinny has been showing the way for

Spark as we ramp up our digitisation and simplification initiatives.

“In the six months to 31 December 2017, we have migrated more than 166,000

Spark consumer customers on to new fit-for -purpose plans, offering better value and

digital self-service options. Spark Digital has stopped further sales of more than

5,000 outdated managed data plan variants, setting up for a simplified and

standardised future.

“Our digitisation of the business has continued at pace. We have 35 “bots”

performing automated and sometimes very complex tasks, from managing security

functions to proactively resolving broadband faults, and we’ve improved our

customer self-service tools with enhancements to the Spark App, the MySpark self-

service platform and the simplification of our online “Help” section. As a result, we’ve

seen an increase in customer satisfaction, alongside an 18% reduction of calls into

our customer care centres.”

Mr Moutter said Spark’s partnerships with Spotify and Netflix continued, together

with Lightbox, to be valuable means of customer growth and retention.


Spark New Zealand Limited

ARBN 050 611 277 Spark City, 167 Victoria Street West, Private Bag 92028, Auckland, New Zealand



“Lightbox now has more than 300,000 subscribers and we are excited to announce

today that it will upgrade its video media platform, with the new Brightcove platform

to launch in April. This will expand the range of content available and add an

additional revenue stream with ‘pay-per-view’ movies.

“The momentum of our transformation programme has given us confidence to be

bolder in pursuing our ambitions and we have been looking at how adopting an Agile

way of working may help us reach our targets for customer satisfaction and

company culture. While we have previously planned to “scale up” to Agile ways of

working, we now see significant benefit in adopting Agile ways of working across the

whole organisation and are in the process of working out how to get there.

Ms Smyth added that based on the results from the first half, the Board was

affirming full-year EBITDA guidance of 0-2% growth versus FY17 actual EBITDA

(excluding net gain from sale of Mayoral Drive Carpark), and supported a total H1

FY18 dividend per share of 12.5c, made up of a 75% imputed ordinary dividend per

share of 11.0c and a 75% imputed special dividend per share of 1.5c.

“We note however that we are considering accelerating our business transformation

to strengthen the FY19 result. No decision has yet been made, but if the programme

is accelerated, then FY18 guidance may reduce due to the associated costs of

change. We will update the market if appropriate.,” says Ms Smyth.

- ENDS –


For media queries, please contact:

Lucy Fullarton

Senior Communications Partner

+64 (0) 21 070 6197


For investor relations queries, please contact:

Dean Werder

General Manager Finance and Business Performance

+64 (0) 27 259 7176

Spark New Zealand
H1 FY18 Results Summary

Simon Moutter, Managing Director

David Chalmers,Chief Financial Officer

Overall Performance
Financial Summary

•Reported EBITDA on plan albeit down $8m (1.7%) on prior year; inclusive of $13m of non-recurring Quantum

programme costs of change to deliver an associated gross operating expense benefit of $8m in H1 FY18

(1)

and

a $44m annualised gross reduction in operating expenses

•H2 FY18 EBITDA outlook underpinned by revenue momentum and Quantum programme outcomes. To date the

Quantum programme has delivered an annualised gross reduction in operating expenses of $74m, with gross

benefits weighted towards H2 FY18 and beyond.

•Reported YoY revenue growth of $29m, or 1.6%, taking revenue to $1,822m as a result of continued strong

performances in cloud, security and service management up 17.5% and mobile up 8.0%.Mobile now accounts

for 38.2% of gross margin, up from 34.2% in H1 FY16.

•3.4% reduction in NPAT to $172m due to decline in reported EBITDA with depreciation, amortisation, interest and

tax expenses relatively flat

•H1 FY18 capex up $38m or 17.0% on prior year to $262m, only due to phasing of mobile capacity and

coverage expansion and build of foundational capability in support of PSTN shutdown. Overall FY18 capex

expected to remain in line with guidance.

•Cash conversion ratio

(2)

improved to 104% in H1 FY18, up from 83% in H1 FY17, due to favourable timing of

payment due dates and amortisation of content rights

•Net debt increased by $123m during H1 FY18 due to business acquisitions, continued growth in handset

receivable, timing of capital expenditure and payment of H2 FY17 dividend; current gearing provides ~$150m

of debt headroom within our S&P A-credit rating

•H1 FY18 total dividend per share of 12.5c will be made up of a 75% imputed ordinary dividend per share of

11.0c and a 75% imputed special dividend per share of 1.5c

(1)

Page 13 of this document provides further detail on Quantum costs and associated benefits

(2)

Calculated as operating cash-flow (excluding tax and interest) divided by EBITDA (excluding net gains from divestments and share of

associate and joint venture net losses)

$29m

+1.6%

Reported Revenue

movement

vs. H1 FY17

($8m)

-1.7%

Reported EBITDA

movement

vs. H1 FY17

($6m)

-3.4%

Reported NPAT

movement

vs. H1 FY17

Continued growth in mobile, cloud, security and service management revenues

offset by planned costs of change associated with Quantum programme

2

•Successfully monetising customer demand for mobile data, with total mobile ARPU returning to growth for the first
time in two years; up 1.8% on H1 FY17

•104k customers now connected to wireless broadband generating a ~$46m annualised gross reduction in access

costs and $17m of incremental benefit in H1 FY18. Still targeting 125k wireless broadband connections by 30

June 2018 as we progress towards our goal of being mostly ex copper by 2020.

•4.5G now live in 30 locations expanding network speed and capacity in order to meet exponential growth in

data

•Broadband connection growth continues, up 7k during H1 FY18. Total connection growth of 19k during 2017 is

Spark’s highest annual growth in three years

•Skinny and Bigpipe sub brands secured majority of Spark’s H1 FY18 connection growth and continue to resonate

well with price sensitive customers

•Skinny is the winner of Consumer NZ’s People’s Choice Award for the third consecutive year running.Skinny NPS

up 9 points on prior period; and Skinny Direct customer base has tripled YoY, further demonstrating demand for

digital sales and service

Pleasing progress made on the Quantum programme with financial benefits tracking to plan; albeit more visible on

run-rate than in-year due to phasing:

•Simplification, automation and digitisation driving improvement in customer experience and service costs; H1 FY18

HMB customer care voice interactions down 18% YoY

•Second phase of digitisation initiatives completed during H1 FY18, delivering an associated gross operating

expense benefit of $8m in H1 FY18 and a further annualised gross reduction in operating expensesof $44m.

The programme, which commenced in H2 FY17, has now delivered an annualised gross reduction in operating

expenses of $74m; with gross benefits weighted towards H2 FY18 and beyond.

Further Quantum investment in H2 FY18 and FY19 will continue to drive service and cost improvements.

Progress made on Quantum programme has given us confidence to go bigger and faster on our planned transition to

Agile at scale operating model.

Lowest cost operator

Better serving price sensitive customers

Emphasis on Wireless

$74m

Quantum Programme

per annum gross reduction in

operating expenses

Overall Performance

Key Areas of Focus

Substantial progress made in three focus areas outlined at 30 June 2017

Investor day; now underway with transition to scale Agile operating model

~$46m

Wireless Broadband Migration

per annum gross reduction in

access costs

3

38.8%

+1.1 pp

Share of Mobile

Service Revenue (1)

vs. H1 FY17

41.9%

(0.5 pp)

Share of Broadband

Connections (1) (2)

vs. H1 FY17

(1)

Market share estimate

(2)

Includes wireless broadband connections

Overall Performance
Financials

H1 FY18

$M

H1 FY17

$M

CHANGE

Revenues1,8221,7931.6%

Operating expenses

(1) (2)

(1,359)(1,322)2.8%

Reported EBITDA463471(1.7%)

Depreciation and amortisation(214)(215)(0.5%)

Net finance expenses(14)(13)7.7%

Net earnings before income tax235243(3.3%)

Income tax expense(63)(65)(3.1%)

Net earnings after income tax172178(3.4%)

Capital expenditure26222417.0%

Notional free cash flow

(3)

201247(18.6%)

EBITDA margin25.4%26.3%(0.9pp)

Effective tax rate26.8%26.8%-

Capital expenditure to operating revenues14.4%12.5%1.9pp

Earnings per Share9.4c9.7c(3.1%)

Total Dividend per Share12.5c12.5c-

(1)

H1 FY18 operating expenses include $13m Quantum costs of change

(2)

Includes share of associate and joint venture net losses

(3)

Notional free cash flow = EBITDA less capital expenditure

4

Overall Performance
Revenue

Mobile and cloud growth more than offsetting ongoing declines in voice, managed data and

Southern Cross dividends

5

Mobile, cloud, security and service management revenues now

account for 44.8% of total revenues, an increase of 5.3pp over

the past two years

Mobile growth driven by:

•6.0% increase in high margin service revenues on increased

ARPU and connections; and

•Ongoing customer demand for premium devices

Cloud, security and service management growth driven by

ongoing customer demand for “as a service” products

Accelerated rate of decline across voice, managed data and

networks due to:

•Continued adoption of naked broadband plans;

•Proactive migration of customers off traditional managed data

products onto new lower priced fibre based alternatives; and

•Increased churn off Wholesale and Spark Digital PSTN

offerings

Consistent with indications given in FY17 Results Summary,

Southern Cross dividend down $7m, or 20.0%, on prior year:

•H2 expected to see a further significant year-on-year decline

as the level of pre-purchased capacity from large customers

decreases

Other revenue growth from:

•Continued progress of Spark Ventures businesses including

acquisition of Ubiquity; and

•Gain of $3m associated with the buyback of retail stores

1,793

1,822

47

27

7 13

(46)

(9)

(3)

(7)

1,700

1,720

1,740

1,760

1,780

1,800

1,820

1,840

H1 FY 17VoiceManaged

Data &

Networks

MobileCloud,

Security and

Service

Management

Procurement

and Partners

BroadbandSouthern

Cross

Dividend

OtherH1 FY18

$m

Revenues

H1 FY17 vs H1 FY18

+ 1.6%

Managed

Data and

Networks

H1 FY17

Overall Performance
Operating Expenses

(1)

Cost increases in support of top line revenue growth and implementation of Quantum

programme with associated non-recurring costs

6

5.8% decline in voice, managed data and network cost of sales due to:

•Ongoing reductions in voice connections

Broadband cost of sales down $15m, or 6.7%, on prior year driven by:

•$17m YoY reduction in access costs due to ongoing adoption of

wireless broadband; partially offset by

•Regulated increases in wholesale access charges for both fibre and

copper

Mobile costs of sales increased $22m, or 9.9%, due to:

•Increased customer demand for premium devices;

•Ongoing adoption of value added services; partially offset by

•Reduction in commissions following the insourcing of Spark retail

stores

IT services cost of sales increase of 5.1% in support of growth in higher-

margin cloud and security products revenues

H1 FY18 labour costs flat year on year:

•$20m gross benefits from Quantum; offset by

•Expansion of labour in support of cloud and data analytics growth

and acquisitions, including insourcing of retail stores

•$74m annualised gross Quantum benefit weighted towards H2 FY18

Other expenses increased $16m, or 19.8%, in support of key marketing

campaigns and product launches

1,322

1,347

1,360

22

11

16

13

(7)

(15)

(2)

1,200

1,250

1,300

1,350

1,400

H1 FY16Voice and

managed

data cost of

sales

Broadband

cost of sales

Mobile cost

of sales

IT services

cost of sales

LabourOther

operating

expenses

Quantum

costs

H1 FY17

$m

Expenses

H1 FY17 vs H1 FY18

+ 1.9%

+ 2.9%

(1)

(2)

H1 FY17

H1 FY18

(1)

Includes share of associate and joint venture net losses of $2m in H1 FY17 and $1m in H1 FY18

(2)

Voice, managed data and network cost of sales includes baseband and access charges and other intercarrier costs

(3)

Quantum costs of change are externally reported within labour ($2m) and other operating expenses ($11m)

(3)

Overall Performance
EBITDA

Reported EBITDA on plan with YoY reduction due to $13m of non-recurring Quantum costs of

change; associated gross benefits weighted to H2 FY18 and beyond

EBITDA margin of 25.4% down 0.9 pp on prior year due

to:

•Improvement in gross margin percentage on growing

revenues; offset by

•$13m of Quantum costs of change in H1 FY18,

delivering $8m of gross cost reductions in the period

and $44m of annualised gross benefit; and

•Expenditure in support key marketing campaigns and

product launches

Excluding Quantum costs of change, underlying EBITDA

grew $5m or 1.1% to $476m

Gross margin increased by $19m or 2.0% on prior year

due to:

•6.8% growth in mobile gross margin on connection and

ARPU growth;

•14.0% increase in cloud, security and service

management gross margin due to continued adoption of

cloud and security services;

•9.9% improvement in broadband gross margin, despite

lower revenues, due to uptake of higher-margin wireless

broadband; partially offset by

•Ongoing declines in voice and managed data; and

•Declining Southern Cross dividends

7

(1)

Southern Cross dividends are externally reported within other operating revenue

(2)

Includes share of associate and joint venture net losses of $2m in H1 FY17 and $1m in H1 FY18

3)

Quantum costs of change are externally reported within labour ($2m) and other operating expenses ($11m)

471

476

463

36

(24)

(7)

(13)

400

450

500

550

H1 FY17Operating

revenue

Operating

expenses

Southern Cross

dividend

Quantum costsH1 FY18

$m

EBITDA

H1 FY17 vs H1 FY18

+ 1.1%

(1.7%)

(2)

(1)

(3)

Product Performance
Mobile

New Zealand's fastest growing mobile provider by connections and revenues with a return to

overall ARPU growth driving improved gross margin

Mobile revenues now account for 34.9% of total operating revenues; up

2.1pp on prior year.

Overall mobile ARPU up 1.8% on prior year, returning to growth for the first

time in two years:

•Continued growth in HMB pay-monthly ARPU following launch of lower-

priced unlimited data plan, with the number of HMB pay-monthly

customers on a $55 plan or above increasing by 22% on prior year;

•Spark Digital ARPU down on prior year due to continued competitive

price pressure; and

•Significant prepaid ARPU growth, up 7.0% on prior year, driven by

adoption of low-cost Skinny Direct prepaid offerings

Mobile gross margin up $25m, or 6.8%, on prior year:

•Continued growth in high margin service revenues on increased ARPU and

connection growth of 77k or 3.3%;

•Ongoing improvement in HMB handset margin as customers continue to

migrate away from subsidised handsets; with 86% of HMB pay-monthly

base now on open term plans; and

•Dealer margin savings through insourcing of Spark retail stores

20% YoY increase in net customer migration from prepaid to pay-monthly

resulting in decline in HMB prepaid base during the half

4.5G roll out progressing well with 30 locations and 38 sites now live:

•Provides customers with more data and faster speeds;

•Enables data to be delivered at a lower cost per GB; and

•Helps us prepare for a 5G future, by giving us a deeper understanding

of the more intensive data use-cases that will be made possible

8

-10k

0k

10k

20k

30k

40k

50k

60k

70k

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Net connection movement

pay-monthlyprepaid

0

50

100

150

200

250

300

350

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m

Service revenue

pay-monthlyprepaid

9.9%growth in broadband gross margin
(1)

with benefits of wireless broadband adoption offsetting

the ARPU impacts of commoditisation, aggressive price competition and shift to naked broadband

services

91%

74%

55%

0%

20%

40%

60%

80%

100%

H1 FY16H1 FY17H1 FY18

Connection mix by input type

copperfibrewireless broadband

Product Performance

Broadband

Rising input costs and persistent retail price competition continue to be features

of the broadband market, further cementing our focus on:

•Wireless broadband; and

•Better serving price conscious customers

Second consecutive period of connection growth, up 7k during H1 FY18, driven

by appeal of Skinny and Bigpipe sub-brands to price conscious customers

Revenue down $3m, or 0.9%, on prior year, despite connection growth, due to

ARPU dilution from:

•Ongoing adoption of naked broadband services reducing broadband access

revenue; and

•Uptake of lower-priced, but higher-margin, wireless broadband offers

‘Upgrade New Zealand’ momentum continues with 45% of broadband

connections now on newer and more reliable fibre and wireless inputs, up from

26% in H1 FY17

•104k customers now on wireless broadband, delivering ~$46m of annualised

gross reduction in broadband access costs

Video continues to fuel demand for data, with average monthly GB usage per

customer up 39%

(2)

on prior year. Reflected in ongoing migration to unlimited

broadband plans with these now accounting for 54% of connections.

Completed successful trial of portable wireless broadband solution during H1

FY18, providing valuable insights into potential future offerings

9

(1)

Broadband gross margin calculated as broadband revenue less broadband cost of sales

(2)

Excludes Skinny, Bigpipe and Digital Island. Average monthly data usage per connection 132GB

9%

26%

45%

8%

15%

23%

0%

20%

40%

60%

80%

100%

H1 FY16H1 FY17H1 FY18

Naked Broadband as a % of total base

ClothedNaked

Product Performance
Cloud, Security and Service Management

Growth in higher-margin products and improved performance in service management

driving increased gross margin

Topline revenue growth of $27m or 17.5% driven

by:

•Customer wins reflecting demand for the

benefits and flexibility that cloud-based

platforms offer;

•Transition project workload; and

•Ongoing annuity product revenues

Gross margin up $17m fuelled by:

•Topline revenue growth; and

•Ongoing change in mix, with higher-margin

cloud and security products growing faster than

more labour intensive service management

offerings

Ongoing focus on effective and efficient service

management to drive growth in the profitability of

our top clients

Global trends and strong customer demand indicate

ongoing growth potential for cloud and security

revenues

10

117

140

154

170

181

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m

Cloud, security and service management revenue

17.5%

Product Performance
Voice, Managed Data and Networks

Acceleration in rate of revenue and margin decline due to ongoing substitution of landline voice

to other technologies and proactive migration away from traditional managed data products in

support of simplification

Total voice, managed data and networks revenue declined

by $55m (12.4%) on prior year; versus a $36m (7.5%) YoY

decline in H1 FY17

H1 FY18 voice revenue

(1)

decline of $46m (13.6%) on prior

year higher than prior periods due to:

•$18m (12.7%) YoY decrease in higher-margin calling

revenues due to a 16% YoY decline in total calling

minutes; and

•Acceleration in migration of wholesale and Spark Digital

customers off PSTN

H1 FY18 managed data and networks revenue decline of

$9m (8.6%), higher than prior periods, as a result of:

•Proactive migration of customers off legacy data

platforms on to new lower-margin fibre based

alternatives in support of core product simplification; and

•Competitive pricing pressure

Launch of new managed data customer support systems,

creating the foundation for improved customer experience

and better self-service

11

(1)

Voice revenue includes connections delivered over the mobile network (Voice over LTE)

361

338

292

0

100

200

300

400

H1 FY16H1 FY17H1 FY18

Total voice revenue

HMBDigitalWholesaleOther

118

105

96

0

25

50

75

100

125

H1 FY16H1 FY17H1 FY18

Total managed data and networks revenue

HMBDigitalWholesale

Strategy Update
Media

Lightbox expanding its service, adding new monetisation options and latest movies

Excited to relaunch Lightbox on new Brightcove media

platform in April, in support of media marketplace

strategy. Will give us the functionality to partner with

other premium content providers; delivering other types

of content such as “pay-per-view” movies and events.

From launch we will substantially expand the available

range of content:

•Pay-per-view movies; hundreds of titles available at

launch with many more being added every week

•Kids content will get its own home so parents can

keep kids safe with appropriately curated content

Will also provide users with more sophisticated

functionality:

•Paid-for premium option to unlock simultaneous

streaming to more devices and downloadable

content to enable offline viewing

•Password protected profiles provide dedicated

access to kids content

12

With continuing growth and over 300,000

subscribers Lightbox remains a valuable means of

customer acquisition and retention

278
276

278

6

9

3

2

(20)

240

250

260

270

280

H1 FY17Quantum

benefits

AcquisitionsGrowth

Businesses

OtherQuantum

costs of

change

H1 FY18

$m

Labour costs

H1 FY17 vs H1 FY18

568

539

542

16

25

4

3

(74)

480

500

520

540

560

580

December

2016

Quantum

benefits

AcquisitionsGrowth

Businesses

OtherQuantum

costs

December

2017

$m

Annualised Monthly Labour Costs

Dec 2016 vs Dec 2017

Strategy Update

Quantum: Progress

(1)

Includes insourcing of Spark retail stores and acquisitions of Ubiquity and Digital Island

(2)

Total H1 FY18 Quantum costs of change of $13m are recognised in labour costs ($2m) and other expenses ($11m)

(3)

Equals 12 x actual monthly spend (after adjusting for timing of labour capitalisation and releases of holiday pay accruals)

Programme delivery expanded as planned during H1 FY18; associated gross annualised benefits

of $74m weighted towards H2 FY18 due to phasing of productivity gains

(2)

First phase of digitisation initiatives executed in H2

FY17 at a cost of $8m to deliver:

•$12m gross benefit in H1 FY18; and

•$30m gross annualised reduction in labour

Second phase of digitisation initiatives also completed

during H1 FY18 at a cost of $13m to deliver:

•Further $8m gross benefit in H1 FY18; and

•$44m gross annualised reduction in labour

Annualised net labourcosts projected to decline

further to ~$500m by end of FY18

Intent on completing Quantum programme in FY19

however:

•Considering opportunity to bring forward benefits

by accelerating the programme; and

•Additional costs of change may be brought

forward into FY18 to benefit FY19

13

Cloud and

data

analytics

Cloud and

data

analytics

Net Labour Costs

H1 FY17 vs H1 FY18

Annualised Net Labour Costs

H1 FY17 vs H1 FY18

(3)

(1)

(1)

Strategy Update
Quantum: Progress

Bold programme of simplification, automation and digitisation delivering material

improvement in service experience, employee engagement and cost to serve

14

+5

Increase in employee NPS

in the half

+5

Increase in consumer and small

business market NPS in the half

+23

Increase in Spark Digital

relationship NPS in the half

166,000

Customers migrated onto new

fit-for-purpose consumer plans

during the half

5,000+

Managed data plan variants

grandfathered

100+

Spark Digital voice and

mobile plans grandfathered

35

Bots automating tasks across

the business and proactively

solving customer issues

60%

Simple cloud customer

requests now automated via

self-service portal

53%

Spark Digital mobile service

requests automated

468,000

YoY reduction of calls into

HMB contact centres

Spark App users completing

270,000 self-service

interactions per month

46%

YoY Increase in HMB chat

interactions

2,078

Business customers using

“walk me” self-service

tutorials

Simplification

Digitisation

Automation

19%

Increase in organisations

using MySparkDigital

NPS

500,000+

Strategy Update
Quantum: Agile Ways of Working

Moving ahead with Agile at scale more quickly and with broader scope than earlier envisaged, to

capture clear benefits of these new ways of working

15

Why

Deeply embedded customer centricity

Dramatically increased speed to market

Highly empowered and engaged people with greater

productivity

When

Planning and high level designCompleted

Frontrunner tribes being establishedNow

Detailed structure design confirmedMarch

Employee training and transition to squad rolesApril-June

Agile at Scale implementedQ1 FY19

What

Teams built around

e2e accountability

“Boxes and lines”

less important, focus

on action

Leadership shows

direction and

enables action

Quick changes,

flexible resources

Principles

Organisations as organic systems, in which people collaborate

quickly and effectively around tasks and projects, across boundaries

Leaders as catalysts who show direction and set up the system for

people to do their jobs effectively

Employees as adults, exposing them to uncertainty to help them grow

and trusting them to do the right thing

Capital Management
Capital Expenditure

Capital envelope continues to provide sufficient capacity to execute on our strategy, with FY18

investment weighted towards H1

Continuing to work within a capex envelope of 11-12% of

revenue annually

Plant, network and core sustain includes ongoing fibre build

programmes and investments in Spark-owned properties

IT systems investment in support of enhanced customer

experience and ongoing simplification, automation and

digitisation of Spark’s products and services

Mobile investment up $20m on H1 FY17 due to phasing of

capacity and coverage expansion. Core mobile and wireless

broadband capability increasing via ongoing investment in

single radio access network (SRAN) and long-term evolution

(LTE) technologies.

Multi-year Converged Communication Network (CCN)

investment will replace the legacy PSTN network and enable

the delivery of future IP based voice services

Reduction in international cable and construction investment

following completion of Tasman Global Access (TGA) cable

build in H2 FY17

16

(1)

IT systems includes investments in core IT systems and Telecommunications-as-a-Service

(2)

Mobile includes investment in standalone mobile assets including capacity in support of wireless

broadband

(3)

Other includes store refits, Lightbox, Qrious, IoT and Morepork

(4)

International cable includes capacity purchases on Southern Cross cable and investment in

Tasman Global Access cable

CapitalExpenditure ($m)

H1

FY17

H2

FY17

H1

FY18

Plant, network, core sustain and resiliency36 31 38

IT systems

(1)

60 52 64

Mobile

(2)

69 33 89

Cloud22 20 19

Other

(3)

20 23 21

Converged Communications Network3 12 17

International cable construction and capacity

(4)

1420 14

Total CAPEX224 191262

Total CAPEX to operating revenue 12.5%10.6%14.4%

33
95

81

33

(19)

-20

0

20

40

60

80

100

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m

Movement in working capital

17

$667m

60%

CapitalManagement

Working Capital

Cash conversion ratio

(1)

improved to 104% in H1, resulting in a $19m improvement in

working capital. Overall FY18 cash conversion projected to be90-95%,as favourable timing

of H1 payables unwinds.

(1)

Calculated as operating cash-flow (excluding tax and interest) divided by EBITDA (excluding net gains from divestments and share of

associate and joint venture net losses)

(2)

Calculated as the weighted average retail price (incl. GST) for all mobile devices sold by Spark HMB

Key components of movement in working

capital between H2FY17 and H1 FY18

HMB mobile handset receivable

Driven by a 19%increase in average handset value

(2)

Growth in the penetration of ‘open term’ plans has slowed

during H1 FY18, increasing by only 1% to 86%

$29m

Prepayments and accruals

Primarily due to timingof expenditure in support of

procurement and partners revenue growth

$3m

IT services contracts

Furtheron-boardingof customers during H1 FY18, with costs

incurred at the beginning of the contract but recognised over

the life of the contract

$11m

Timing of payables and receivables

Predominantly due to timing of payment due dates for key

suppliers and recognition of new customer acquisition costs

over customer contract periods

($60m)

Inventory

Due to reduction in levelof broadband modem stock

($1m)

Cash conversion

ratio

93%82%83%

94%

104%

974
1,025

1,082

1,097

51

57

26

29

8

(48)

950

1,000

1,050

1,100

1,150

H2 FY17Business

acquisitions and

minority

investments

Payment of H2

FY17 dividend

Timing of capital

expenditure

Movement in

handset

receivable

balance

Movement in

working capital

MiscellaneousH1 FY18

Movement in Net Debt between H2 FY17 and

H1 FY18

18

$667m

60%

Capital Management

Net Debt

$51m to fund minority investments and business acquisitions including

Digital Island, Spark retail stores and Ubiquity

$57m payment of H2 FY17 dividend consistent with previous policy,

whereby debt was used to supplement earnings per share to reset

capital structure

$26m timing of capital expenditure

(4)

across mobile and converged

communications programmes

$29m growth in handset receivable balance due to 19%increase in

average handset value

(5)

as HMB customers continue to adopt premium

devices

($48m) improvement in other working capital

(6)

due to:

•Timing of payment due dates for key suppliers; and

•Initial benefits of refreshed working capital policies

Current gearing of1.09x

(7)

remains consistent with Spark's ongoing

commitmentto maintaining an A-S&P credit rating and continues to

provide sufficient funding for:

•accretive business acquisitions and investments with focus remaining

on transactions of ~$100m or less that are close to the core;

•business as usual operations; and

•withstanding normal business risks

Funding capacity projected to improve over time as:

•EBITDA growth provides additional funding headroom;and

•Application of refreshed working capital policies improves cash

conversion

$m

(1)

Calculated using FY17 EBITDA of $996m; being reported FY17 EBITDA of $1,016m less net gain from sale of

Mayoral Drive Carpark

(2)

Miscellaneous movements include adjustment for fair value estimate of debt and timing of tax, interest and lease

payments

(3)

Refers to gross debt of $1,180m as reported in Note 6 of Spark’s FY18 Half Year Report less cash of $117m as

reported in the Statement of Financial Position within Spark’s FY18 Half Year Report plusthe impact of hedged rates

used, being $34m as at 31 December 2017.

(2)

Current gearing provides ~$150m of debt headroom

(1)

within our S&P A-credit rating; with net debt

increasing by $123m during H1 FY18 due to business acquisitions, continued growth in handset receivable

balance, timing of capital expenditure and payment of H2 FY17 dividend

H2 FY17Business

acquisitions

and minority

investments

Payment of H2

FY17 dividend

Timing of

Capex

Movement in

handset

receivable

balance

Misc.

(2)

H1 FY18

(3)

Movement

in other

working

capital

Total

movement in

working

capital

($19m)

(4)

Calculated as H1 FY18 payments for capital expenditure and capitalised interest paid of $240m lessreported H1 FY18 depreciation and amortisation of $214m

(5)

Calculated as the weighted average retail price (incl. GST) for all mobile devices sold by Spark HMB

(6)

Calculated as total H1 FY18 improvement in working capital of $19 less H1 FY18 increase in handset receivable balance of $29m

(7)

Calculated as net debt/EBITDA

19
$667m

60%

Capital Management

Dividend

Our preferred method of shareholder distribution remains to sustainably grow total dividends

over time in line with earnings growth

As part of our 2017 Investor Update we outlined our

dividend aspiration:

•To deliver a sustainable total dividend that is fully funded

by earnings per share of 25c or above -timing uncertain

•While earnings per share remain below 25c Spark may

choose to use debt to supplement earnings

From H1 FY18 onwards the primary use of any debt to

supplement earnings per share has therefore changed:

•fromresetting capital structure

•totopping up dividends as underlying earnings

sustainably grow to 25cps or above

Spark confirms an H1 FY18 total dividend per share of

12.5c made up of:

•H1 FY18 ordinary dividend per share of 11.0c, to be 75%

imputed; and

•H1 FY18 special dividend per share of 1.5c, to be 75%

imputed

16

17

20

22

22

3

3

FY13

FY14

FY15

FY16

FY17

Dividend pay-out (cps)

OrdinarySpecial

20
FY17 ActualFY18 Guidance

(1) (2)

Change to previous FY18

guidance

excluding net gain from sale of Mayoral

Drive carpark

versus FY17 actual excluding net

gain from sale of Mayoral Drive

carpark

Total Revenues$3,594m0-2% growth-

EBITDA$996m0-2% growth-

Capex$415m~$410m-

Earnings per Share22c~22c-

Dividend per Share

Ordinary22.0 cps fully imputed

Special3.0 cps 75% imputed

Total 25.0cps at least 75%

imputed

(3)

-

(1)

Guidance subject to no adverse change in operating outlook

(2)

Guidance is relative to reported FY17 results excluding net gain from sale of surplus Mayoral Drive carpark land

(3)

Likely to be made up of an ordinary dividend determined by earnings, topped up by a special dividend to maintain a total dividend per share of 25.0c

FY18 Outlook

Guidance

(1) (2)

Considering acceleration of Quantum programme to strengthen FY19 result. No decision has

yet been made but if programme is accelerated then FY18 guidance may reduce due to

associated costs of change; we will update the market if appropriate.

21
MeasuresTarget

30 June 2018

Status

Strategic

enablers

Spark HMB mobileand broadband connections migratedto new plans200kOnTrack

Spark Digital coreproduct plan portfolioReduced from 1,000’s to

100’s

Solid Progress

Transition toscaled Agile operating modelImplemented H2OnTrack, going bigger

Spark Digital offering tiered service modelLaunchedH2On Track

Deployed 4.5G locations30Delivered

Foundation IMS capabilitydeployedCommissionedH2On Track

Significant new automation and digitisationinitiatives completed5On Track

Percentage ofcustomer journeys designed digital first 70%On Track

PSTN exchange closuresatleast a further40

closures

On Track

Lead

indicators

Reductionin monthly Customer Care workload minutes

(1)

10%Well Ahead

Proportion of broadband customers on fibre or wirelessbroadband50%On Track

Market share of UFB connection growth40-45%Improvement Needed

Wireless broadband connections125kOn Track

Market

outcomes

Market NPS5 point liftImprovement Needed

Total mobile revenue growth4%Well Ahead

Cloud revenue growth

(2)

10-15%Ahead

New Ventures revenue growth incl. new wholesale100%On Track

Cyber security revenue growth30%On Track

FY18 Outlook

Indicators of Success

(1)

Workload minutes defined as: interactions answered xaverage handling time

(2)

This measure replaces the previous Platform IT revenue growth target, as Platform IT is no longer reported as a revenue category

Disclaimer
22

This announcement may include forward-looking statements regarding future events and the future financial

performance of Spark New Zealand. Such forward-looking statements are based on the beliefs of and assumptions

made by management along with information currently available at the time such statements were made.

These forward-looking statements may be identified by words such as ‘guidance’, ‘anticipate’, ‘believe’, ‘estimate’,

‘expect’, ‘intend’, ‘will’, ‘plan’, ‘may’, ‘could’, ‘ambition’, ‘aspiration’ and similar expressions. Any statements in this

announcement that are not historical facts are forward-looking statements. These forward-looking statements are not

guarantees or predictions of future performance, and involve known and unknown risks, uncertainties and other

factors, many of which are beyond Spark New Zealand’s control, and which may cause actual results to differ

materially from those projected in the forward-looking statements contained in this announcement.

Factors that could cause actual results or performance to differ materially from those expressed or implied in the

forward-looking statements are discussed herein and also include Spark New Zealand's anticipated growth

strategies, Spark New Zealand's future results of operations and financial condition, economic conditions and the

regulatory environment in New Zealand, competition in the markets in which Spark New Zealand operates, risks

related to the sharing arrangements with Chorus, other factors or trends affecting the telecommunications industry

generally and Spark New Zealand’s financial condition in particular and risks detailed in Spark New Zealand's

filings with NZX and ASX. Except as required by law or the listing rules of the stock exchanges on which Spark New

Zealand is listed, Spark New Zealand undertakes no obligation to update any forward-looking statements whether

as a result of new information, future events or otherwise.

Spark New Zealand
Group result

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues and other gains1,7231,7741,7931,8211,822

Operating expenses1,2661,2401,3201,2741,358

Share of associates' and joint ventures' net losses(2)(3)(2)(2)(1)

EBITDA455531471545463

Depreciation and amortisation expense224222215215214

Net finance expense1315131314

Net earnings before income tax218294243317235

Tax expense6082657763

Net earnings for the period158212178240172

EBITDA by business unit

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

EBITDA$m$m$m$m$m

Spark Home, Mobile & Business417426411442420

Spark Digital176201178206179

Spark Connect & Platforms(192)(169)(179)(169)(174)

Spark Ventures & Wholesale7075636658

Corporate(16)(2)(2)-(20)

455531471545463

Connections

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

000's000's000's000's000's

Mobile connections2,2122,2932,3532,3922,437

Voice connections

1

744713670622552

Broadband connections

Copper615564497431384

Fibre5899138172206

Wireless2124084104

675675675687694

Dividends

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Ordinary dividends (cents per share)11.0011.0011.0011.0011.00

Special dividends (cents per share)1.501.501.501.501.50

12.5012.5012.5012.5012.50

1

Voice connections now include all voice technology types, including POTS, ISDN, VOIP and wireless voice. Connections

for prior periods have been updated to ensure consistency. Voice connections exclude connections where Spark also

provide a bundled broadband service, but include all wholesale voice connections (including those where the underlying

customer has a bundled broadband service).

Spark New Zealand
Operating revenues and other gains by business unit

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Operating revenues and other gains$m$m$m$m$m

Spark Home, Mobile & Business1,0081,0251,0191,0211,034

Spark Digital557575614623633

Spark Connect & Platforms2223242827

Spark Ventures & Wholesale131134120124119

Corporate2641354628

Eliminations(21)(24)(19)(21)(19)

1,7231,7741,7931,8211,822

Group operating revenues and other gains

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues

Mobile

Service revenue371379383398406

Other mobile revenue192192205211229

563571588609635

Voice

Landline only169166155143130

Calling153164142134124

Videoconferencing2423272725

Other voice revenue1514141313

361367338317292

Broadband339346344345341

Cloud, security and service management117140154170181

Procurement and partners152147176169183

Managed data and networks11811110510296

Other operating revenue7392888994

Total operating revenues1,7231,7741,7931,8011,822

Other gains---20-

Total operating revenues and other gains1,7231,7741,7931,8211,822

Wireless broadband revenues and connections are included in broadband revenues and connections.

Spark New Zealand
Revenue classification changes

Revenue typeServices providedPrevious categoryNew category

CloudIT services

SecurityIT services

Service managementIT services

ProcurementIT services

PartnersIT services

VideoconferencingIT services

NetworksIT services

MobilityIT services

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Cloud, security and service management117140154170181

Procurement and partners152147176169183

Networks2219202323

Videoconferencing2423272725

Other operating revenue777108

Previous IT services revenue category322336384399420

Spark has revised some of the categories of operating revenues presented to provide greater insight into the drivers of

business performance. This has resulted in the disaggregation of the previously reported ‘IT services’ revenue category

as outlined below:

A reconciliation of the new revenue categories to an equivalent of the previously reported 'IT services' revenue category

is provided below:

Machine to machine revenue.

Proactive monitoring and managed services for

customer networks.

Video and audio conferencing, including Skype for

Business and contact centre solutions.

Partner provided IT services, primarily in the regions

where Spark does not have a presence.

Cloud, security and

service

management

IT managed services including service desk, incident

management, problem management, change

management, configuration management and

release management.

Cyber security services.

Includes IaaS, DaaS, PaaS, public cloud resale and

related consulting and managed services. Also

includes data centre co-location and managed

infrastructure.

Other operating

revenue

Managed data and

networks

Voice

Procurement and

partners

Procurement and

partners

Cloud, security and

service

management

Cloud, security and

service

management

Procurement of hardware and software on behalf of

customers.

Spark New Zealand
Financial breakdown by business unit - Spark Home, Mobile & Business

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues

Mobile467471486506529

Voice186189169152142

Broadband324332330330327

Cloud, security and service management44445

Procurement and partners32322

Managed data and networks33322

Other operating revenue2124242527

1,0081,0251,0191,0211,034

Operating expenses

Labour5860706663

Other operating expenses519522524496536

Internal expenses1417141715

591599608579614

EBITDA417426411442420

EBITDA margin41.37%41.56%40.33%43.29%40.62%

Analysis & KPI's - Spark Home, Mobile & Business

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Voice revenue by type$m$m$m$m$m

Landline only8982817267

Calling8697787166

Other voice revenue11101099

186189169152142

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Connections000's000's000's000's000's

Broadband connections659659659671676

Voice only connections227218203201188

Spark New Zealand
Financial breakdown by business unit - Spark Digital

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues

Mobile8284878487

Voice10710910810898

Broadband1514141513

Cloud, security and service management113136150166176

Procurement and partners149145173167181

Managed data and networks8884818277

Internal revenue33111

557575614623633

Operating expenses

Labour9495110101112

Other operating expenses283274322312339

Internal expenses45443

381374436417454

EBITDA176201178206179

EBITDA margin31.60%34.96%28.99%33.07%28.28%

Analysis & KPI's - Spark Digital

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Voice revenue by type$m$m$m$m$m

Landline only3233303026

Calling5052505046

Videoconferencing2423272725

Other voice revenue11111

10710910810898

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Connections000's000's000's000's000's

Broadband connections1616161616

Voice only connections135136132121112

Spark New Zealand
Financial breakdown by business unit - Spark Connect & Platforms

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues

Mobile23344

Voice43333

Other operating revenue1617182120

2223242827

Operating expenses

Labour7770768374

Other operating expenses136121127113127

Internal expenses21---

215192203196201

Share of associates' and joint ventures' net profits / (losses)1--(1)-

EBITDA(192)(169)(179)(169)(174)

Analysis & KPI's - Spark Connect & Platforms

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Voice revenue by type$m$m$m$m$m

Calling43333

Spark New Zealand
Financial breakdown by business unit - Spark Ventures & Wholesale

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues

Mobile1213121515

Voice6466585449

Broadband----1

Managed data and networks2724211817

Other operating revenue1010111719

Internal revenue1821182018

131134120124119

Operating expenses

Labour768811

Other operating expenses5050485049

Internal expenses11--1

5857565861

Share of associates' and joint ventures' net losses(3)(2)(1)--

EBITDA7075636658

EBITDA margin53.44%55.97%52.50%53.23%48.74%

Analysis & KPI's - Spark Ventures & Wholesale

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Voice revenue by type$m$m$m$m$m

Landline only4851444137

Calling131211109

Other voice revenue33333

6466585449

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Connections000's000's000's000's000's

Broadband connections----1

Voice connections

1

382359335300252

Voice only connections8982767063

Mobile connections

2

3435333240

2

Mobile connections exclude MVNO connections.

1

Includes all wholesale voice connections (including those where the underlying customer has a bundled broadband

service).

Spark New Zealand
Financial breakdown by business unit - Corporate

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Operating revenues and other gains

Other operating revenue2641352628

Other gains---20-

2641354628

Operating expenses

Labour1614141418

Other operating expenses2628213129

Internal expenses--1--

4242364547

Share of associates' and joint ventures' net losses-(1)(1)(1)(1)

EBITDA(16)(2)(2)-(20)

Analysis & KPI's - Corporate

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Southern cross dividends2640352628

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Connections000's000's000's000's000's

Broadband connections----1

Spark New Zealand
Analysis & KPI's - Mobile (Spark Home, Mobile & Business and Spark Digital)

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Mobile revenue by type$m$m$m$m$m

Mobile service revenue365373376390398

Other mobile revenue

1

184182197200218

549555573590616

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Average revenue per user (ARPU) - 6 month active

$ per

month

$ per

month

$ per

month

$ per

month

$ per

month

Total ARPU28.4427.8927.7127.6828.22

Pay-monthly ARPU46.5545.9945.5945.8845.37

Prepaid ARPU11.7211.8711.6511.7512.46

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

Number of mobile connections at period end - 6 month active000's000's000's000's000's

Pay-monthly connections1,0351,0561,0851,1081,148

Prepaid connections1,1391,1981,2311,2481,245

Internal connections44444

Total mobile connections2,1782,2582,3202,3602,397

1

Other mobile revenue includes handset sales and mobile interconnect.

Spark New Zealand
Group operating expenses

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Payments to telecommunications operators

1

Baseband and access charges7178746964

Other intercarrier costs4348474950

Broadband cost of sales210226223214208

Field services108776

334360351339328

Mobile acquisition, procurement and IT services

Mobile cost of sales229219222214244

IT services cost of sales184177215205226

413396437419470

Labour252245278272278

Other operating expenses

Direct network costs3831312931

Computer costs3836404241

Accommodation costs4745504954

Advertising, promotions and communication4532412851

Bad debts1111997

Impairment expense-92-1

Other8875818797

267239254244282

Total operating expenses1,2661,2401,3201,2741,358

Depreciation and amortisation expense

Depreciation126122122128129

Amortisation98100938785

224222215215214

Net finance expense

Finance income(9)(9)(8)(8)(8)

Finance expense2224212122

1315131314

Group FTE's

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

FTE permanent5,0235,2415,6645,5545,384

FTE contractors 301328279220230

Total FTE5,3245,5695,9435,7745,614

1

Broadband related Unbundled Copper Local Loop (UCLL) costs have been reclassified from 'baseband and access

charges' to ‘broadband cost of sales’ to align the classification of copper broadband inputs with the existing

classification of fibre broadband inputs. Total payments to telecommunications operators remains unchanged.

Spark New Zealand
Group capital expenditure

H1 FY16H2 FY16H1 FY17H2 FY17H1 FY18

$m$m$m$m$m

Cloud1024222019

Converged Communications Network (CCN)-331217

International cable construction and capacity purchases 217142014

IT systems1742605264

Re-engineering of IT systems4224---

Mobile network5819693389

Plant, network and core sustain and resiliency5326363138

Other1520202321

Total capital expenditure excluding mobile spectrum216165224191262

Mobile spectrum-9---

Total capital expenditure216174224191262

Capital expenditure is presented on an accruals basis.

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.