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Gentrack Annual Report 2018

Annual Report14 December 2018GTKInformation Technology

Gentrack Group Limited
Annual Report 2018

2 / GENTRACK ANNUAL REPORT

GENTRACK ANNUAL REPORT / 3
CONTENTS

4 Gentrack Highlights

6 Chairman and Chief Executive Officer’s Report

10 Customers: Growing our Community of

Leading Utilities and Airports

14 Utilities: Enabling the Energy and Water Revolution

18 Acquisition Update: Evolve Analytics

20 Airports: Go Brilliantly — Go Veovo

24 Gentrack Operational Update

26 Technology Update

30 People Success

33 Industry Recognition

34 Building a Sustainable Future

37 Financial Statements

73 Corporate Governance

77 Disclosures

82 Corporate Directory

4 / GENTRACK HIGHLIGHTS
GENTRACK

HIGHLIGHTS

ADDITIONAL CUSTOMERSGROWTH IN TOTAL

RECURRING REVENUE

ACQUISITIONSAAS REVENUES

RIGHTS ISSUESUCCESSFUL MARKET ENTRY

3

new systems

deployed to

customers

$90m

Zero debt

$50m undrawn facility

15 of 16

new utility customers

signed on subscription basis

Annualised Committed Recurring Revenue

$51.8m – Up 103% year on year

£23.0m (NZ$44.9m)

Revenue and Cost Assurance

Portfolio Data Management

25 utilities3 airports

Full Year Recurring Revenue:

$64m – Up 50% year on year

All figures in NZD.

1

Recurring Revenue includes recurring software revenues and recurring professional services.

GENTRACK HIGHLIGHTS / 5
REVENUE

CAGR EBITDA

c.24% since IPO

$31.0m

Up 30%

$13.9m

Up 17%

85%

Pre-tax as a %

of EBITDA

13.7cps

Full year

4

192%

since IPO

5

EBITDA

2

N PAT

FREE CASHFLOWDIVIDEND

TOTAL

SHAREHOLDER RETURNS

Up 37%

Excluding acquisition

3

Up 26%

Excluding acquisition

3

$104.5m

Up 39%

2

Throughout this report EBITDA refers to profit before depreciation, amortisation, acquisition related costs, revaluation of financial liabilities,

impairment of goodwill, financing and tax.

3

Evolve Analytics acquired in June 2018.

4

Final dividend is 8.7cps.

5

Based on the closing share price on 23 November 2018 of NZ$6.48 and including the FY18 final dividend.

6 / CHAIRMAN AND CHIEF EXECUTIVE OFFICER’S REPORT

CHAIRMAN AND CHIEF EXECUTIVE OFFICER’S REPORT / 7
DEAR SHAREHOLDERS

The year to 30 September 2018 (FY18) was another exciting period for

Gentrack as we continued to deliver strong organic growth, raise our profile

in the global airport sector with the launch of the Veovo brand and expand

our utility solutions offering with the acquisition of Evolve Analytics and the

introduction of Gentrack Cloud.

We welcomed 25 new utilities and 3 new airports to our growing customer

community, which helped to drive our FY18 subscription and software licence

revenues up 78% on last year. FY18 also saw Gentrack retain its leading market

share of the UK’s independent energy suppliers and advance the delivery of our

strategy with a number of the UK’s large utilities signing up for our solutions.

Our new utilities customers continue to adopt our productised solutions in the

cloud, and over 90% of our new contracts have been signed on a SaaS basis,

driving the Group’s Annualised Committed Recurring Revenue (ACRR) up

by 103% year-on-year to $51.8m. Full year recurring revenue for the Group,

which includes non-contractually recurring services to our customer base now

accounts for 61% of total revenue.

We have been rewarded for our investment in the Veovo brand with revenues

up 66% and new business signed with key airports in the USA, including

Orlando International Airport and the Port Authority of New York and New

Jersey which operates JFK, LaGuardia and Newark International airports. Hot

on the heels of this success, we opened our first sales and support office in the

region and are now seeing a growing pipeline of US opportunities.

In June 2018 we completed the acquisition of Evolve Analytics which offers a

highly complementary SaaS-based portfolio data analytics, and revenue and

cost assurance solution to our existing utility billing and customer information

solutions. Evolve Analytics is performing well, and we are seeing the expected

cross-sell opportunities in our UK customer base.

CHAIRMAN AND

CHIEF EXECUTIVE

OFFICER’S REPORT

8 / CHAIRMAN AND CHIEF EXECUTIVE OFFICER’S REPORT
“The transition to SaaS has been a major focus as

we look to deliver more value and extend the life-

time value of our customers.”

Continued expansion in the UK means that over 50% of the Group’s revenues

now come from the UK and Europe and half of our staff are based in the

region. We continue to see growth opportunities in South East Asia following

the opening of our new office in Singapore and our third contract win in that

newly competitive market.

Our new product strategy is also paying dividends with the release of our

first cloud-native integration platform for utilities. We remain positioned as a

key supplier of full meter-to-cash solutions with integrated revenue and data

assurance, and analytics capabilities in the cloud. We will continue to invest

in our highly productised solutions to enable faster solution delivery and a

smooth transition to our SaaS model, which will extend the lifetime value of

our customers.

In July 2018 we undertook a successful Accelerated Renounceable Equity

Offer to raise NZ$90m to de-gear the balance sheet, leaving us with NZ$50m

of undrawn debt facilities to pursue acquisition opportunities that may arise.

The offer was well received by the market with strong demand in both the

institutional and retail book builds.

We have declared a final dividend of 8.7cps, taking the full year dividend to

13.7cps, up 7.9% on last year. This is in line with our dividend policy to pay out

70-80% of NPATA, representing a total payout of NZ$12.8m and 70% of NPATA.

Looking forward, in our key markets in the UK and Australia, there is currently

significant investment uncertainty amongst our utility customers following

Government reviews and intervention in the energy retail markets. In the UK

the introduction of electricity price caps on default tariffs in January 2019 will

significantly impact utility margins and business models, and will compound

CHAIRMAN AND CHIEF EXECUTIVE OFFICER’S REPORT / 9
Brexit uncertainty. Gentrack continues to target 15% p.a. organic EBITDA

growth in the long term, but we remain exposed to contract and project timing

risk and are seeing customers adopt a cautious approach to new projects. Our

transition to productised solutions and increased focus on growing committed

recurring revenues and expanding our addressable market will enable us to

build resilience during the uncertain market conditions.

It’s been another strong year of growth and transformation for Gentrack,

and we would like to thank our customers, teams and shareholders for their

ongoing support as we position the business for further global success.





John Clifford

Ian Black

Chairman Chief Executive Officer

UP 103%

Annualised

Committed Recurring

Revenue (ACRR)

UP 68%

Licence Revenue

UP 82%

Annual Fees

UP 107%

UK Revenue

UP 66%

Airport Revenue

UP 34%

Utilities Revenue

10 / CUSTOMERS

CUSTOMERS / 11
For 30 years we have focussed on designing, building, delivering and

supporting software solutions to two core markets — utilities and airports. Over

this time, our IP has continued to evolve at pace along with our customers, the

markets they operate in and the end-customers they serve on a daily basis.

Our software solutions are considered mission critical, and once deployed, they

become deeply embedded within our customers’ organisations and sit at the

heart of operational efficiency and customer service enablement.

CUSTOMERS: GROWING

OUR COMMUNITY OF

LEADING UTILITIES AND

AIRPORTS

ENERGY

Our customer base comprises energy suppliers

in competitive and reforming markets, from new

entrant and specialist suppliers to independent

and large suppliers serving residential, business

and commercial customers in Australia, New

Zealand, the UK and Singapore.

WATER

We serve water suppliers across all states and

territories of Australia and the competitive

non-household water market in the UK.

AIRPORTS

Our customer base is made up of large airports

and aviation authorities in the USA, Europe,

APAC and EMEA regions, typically with over 2

million PAX p.a.

12 / CUSTOMERS
WE REMAIN FOCUSSED ON UTILITIES AND AIRPORTS

Leveraging our IP within utilities and airports markets provides a focus for our

business as we look to take advantage of growth opportunities and to extend

the value we deliver to our customers around the world. These markets

present significant opportunities, not least the potential for delivering highly

valued subscription-based enterprise software that will further transform

Gentrack’s revenue model and be truly reflective of what we enable utilities

and airports to achieve.

Remaining focussed on these markets is a core tenet of our business

strategy. Our expertise and ability to build credibility is essential to winning

new business and delivering larger high-value projects in our core markets.

Our success is predicated on staying focussed on the continued industry,

technology and customer revolution driving energy and water utilities and

airports to find new ways to work, new ways to engage customers and new

ways to manage their investment in technology and partner ecosystems.

GENTRACK EXTENDS ITS UTILITIES FOOTPRINT

This year has seen the addition of 25 new utilities to our customer base,

including a range of new entrant, growing independent and large energy

suppliers in the UK, Australia, New Zealand and Singapore. We have retained

our market position in the UK, working with over half of the independent

energy suppliers in the market and, more recently, delivering our solutions to

four of the largest energy brands in the sector – npower, SSE, EON, and EDF.

In New Zealand, we have welcomed the highly successful Energy Online retail

business as a customer, and in Singapore we successfully deployed three

energy retail solutions to the new open electricity market.

Our success with the Junifer billing and customer information solution,

an acquisition in 2017, has been strong in the UK, and recently we have

celebrated the successful introduction of the product into Australia

NZ

21

AUSTRALIA

22

UK

60

SINGAPORE

3

(Utility customers by region)

CUSTOMERS / 13
“We continue to engage with larger utilities and airports looking to disrupt

themselves. Our cloud-ready solutions and expertise position Gentrack as a

partner of choice where success is predicated on being agile and delivering

rapid results.”

Ian Black, CEO

winning our first Junifer contract in the region with Mojo Power. Further

commercialisation of the solution in Australia will continue through 2019 with

a healthy pipeline of opportunities to deliver against our original strategy to

leverage our acquisitions into existing markets.

The acquisition of Evolve Analytics in June 2018 has contributed nine new

names to our customer community, including EDF Energy, Utility Warehouse

and Ecotricity. Since 2010, the portfolio data management and revenue and

cost assurance solution has saved energy suppliers in the UK in excess of

£300m in market settlement overcharges proving its value to utilities who

need specialist expertise and data intelligence to improve their operational and

revenue performance.

VEOVO LANDS NEW AIRPORTS DEALS

Veovo added three new airports as customers in FY18, signifying the growing

value of our revenue, operations and customer platform for airports. Orlando

International Airport is deploying Veovo’s Resource Management and Airport

Operational Database solutions throughout FY19, and the Port Authority of

New York and New Jersey has extended its investment in our solutions with

the deployment of Veovo’s passenger tracking solution, BlipTrack.

Having been awarded contracts by Belfast International Airport, and Jersey

Airport in the Channel Islands, further development of the Veovo business in

the UK is also a highlight of FY18. New signings and ongoing projects have

resulted in Veovo achieving year-on-year revenue growth of 66%, with licence

revenue and annual fees up 80% and 64% respectively.

Veovo customers include 24 of the World’s Top 100

Airports of 2018 (Skytrax)

14 / ENABLING THE ENERGY AND WATER REVOLUTION
NEW TECHNOLOGIES. NEW CUSTOMERS.

NEW EXPECTATIONS.

Energy and water sectors globally are continuing to evolve at speed with a

combination of competitive reforms, new technologies and changing customer

service innovation driving the next wave of the energy and water revolution.

UTILITIES: ENABLING

THE ENERGY AND

WATER REVOLUTION

MARKET COMPETITION

NEW TECHNOLOGIES

CUSTOMER SERVICE

INNOVATION

ENABLING THE ENERGY AND WATER REVOLUTION / 15

16 / ENABLING THE ENERGY AND WATER REVOLUTION
Energy and water suppliers are now under more pressure than ever to

ensure that they have efficient and market compliant operations, as well as

a differentiated offering to attract and retain customers. Customer choice is

essential, and this can be best achieved through crafting a unique product

and service offering that not only drives down cost to serve but also rewards

digital customer engagement and loyalty, truly setting the supplier apart from

competitors.

New technologies are also playing a significant role in shaping the next

iteration of energy and water sectors. Electric vehicles, solar PV, energy

storage and new customer engagement technologies provide opportunities for

new entrant and established energy suppliers to create unique offerings while

customers themselves are becoming prosumers overnight. The falling costs

and availability of these technologies mean that community-based energy is

quickly becoming a reality, placing more control of energy generation and

usage in the hands of consumers.

And with the age of customer experience innovation upon us, energy and

water suppliers can no longer retain traditional approaches to service delivery

and customer engagement. Customers want more, with their expectations

being shaped by other digital retail experiences. Utilities are finding new ways

to balance cost to serve with customer service experiences that deliver a

longer lifetime value of each customer. While digital experiences are essential,

they also need to be personalised and enable engagement across multiple

platforms and channels to ensure the customer journey is an exceptional one.

LEADING ENTERPRISE SOFTWARE AND SERVICES TO

ENABLE THE ENERGY AND WATER REVOLUTION

Gentrack’s customers live at the heart of this revolution, and therefore, our

software, and services are playing an essential role in enabling the continued

proliferation of the energy and water revolution. We design, build and deliver

our solutions with this revolution front of mind, and it forms the very core

for why we do what we do. Our productised software solutions for energy

and water utilities offer the flexibility needed to bill any number of products

and services, and to manage information for all types of customers, including

household, business and commercial.

ENABLING THE ENERGY AND WATER REVOLUTION / 17
“Our IP has enabled us to build highly productised

solutions for our core markets that can be

delivered faster than ever before. In order to

optimise the value of these solutions and to fulfil

our role as an enabler of innovation, an open

cloud-based platform is essential to our ongoing

success.”

Colin Bowern, Head of Product

WE’VE BUILT OUR FIRST CLOUD-NATIVE SOLUTION

We’ve built our first ever cloud-native product to enable our utilities customers

to leverage their investment in core billing and customer data, predominantly

to enhance the customer service experience. The revolution has seen a

myriad of new technologies brought to market, including apps and tools that

empower customers to use their energy and water more cost-effectively and

responsibly. Our Integration Services platform opens utility businesses to

a new world of possibilities with a growing ecosystem of partners building

solutions around our Gentrack Cloud offering. Pre-built connectors remain in

our R&D pipeline to support ease of connectivity to best-in-class solutions that

enhance a utility’s customer service experience and operational performance.

18 / ACQUISITION UPDATE
UNLEASHING PERFORMANCE THROUGH

ENERGY PORTFOLIO INTELLIGENCE

In June this year, we welcomed Evolve Analytics to Gentrack, extending our

offering for UK energy suppliers in the areas of revenue and cost assurance,

and portfolio data management. The Evolve solution is highly complementary to

the Gentrack product and service offering and presents potential opportunities

for cross-selling our solutions and exploring the introduction of the Evolve

solutions and services into other markets where Gentrack has an ecosystem of

utilities customers.

In an era of smart technologies, when volumes of data across the utilities

sector are set to grow exponentially, data accuracy is critical. And building

intelligent portfolio insights to enable effective segmentation and prioritisation

of revenue optimisation activities is just as important.

With Gentrack’s unique combination of software and expertise, utilities can:

ACQUISITION UPDATE:

EVOLVE ANALYTICS

Optimise

revenues

Boost porfolio

performance

Rapidly identify and

address data errors

Identify and rectify

multiple issues per

meter point

Automate corrective

workflows

Ensure compliance

targets are met

ACQUISITION UPDATE / 19
“Over 10 years, we’ve recovered in excess of £300

million in settlement overcharges for our clients.”

Alan Duggan, MD, Evolve

20 / AIRPORTS

AIRPORTS / 21
VEOVO BRAND LAUNCHED GLOBALLY

In February 2018 Gentrack launched Veovo, its new brand combining its 20/20

operations solution with the BlipTrack guest predictability and CA+ revenue

maximisation solutions. By fusing these powerful solutions into one airport-

wide collaboration platform, we now enable airports and their partners to plan,

predict and perfect their operations and passenger experiences.

AIRPORTS MAKE BETTER DECISIONS WITH VEOVO-

ENABLED PREDICTIVE INSIGHTS

Airports around the world are embracing digital transformation to overcome

capacity challenges, manage soaring passenger numbers and boost their

incomes. However, many lack access to the right data to make the best

decisions as it resides in different, unconnected systems around the airport.

Veovo’s unique value proposition is that it helps airports to harness the most

significant operations, revenue and guest behaviour data from across the

airport business. We then use our expertise and predictive analytics to help

airports plan the best path forward, quickly react to emerging situations and

learn from the actions taken to ensure better outcomes in the future. With

Veovo, airports can now answer questions such as what impact will long

queues have on retail spend, or what changes do we need to make to bus

scheduling and gate allocations to handle flight delays?

INVESTING IN THE VEOVO BRAND

Following the Veovo launch, we have invested significantly in building brand

awareness in key airport growth markets such as Europe and North America.

Exhibitions and industry engagements at major industry trade shows, including

the Passenger Terminal Expo in Europe and the Airport Council International

conference in North America, have enabled further propagation of the Veovo

platform proposition and advancement of opportunities in the sales pipeline.

AIRPORTS: GO

BRILLIANTLY—

GO VEOVO

22 / AIRPORTS
North America continues to present attractive opportunities for Veovo

with 130 airports in our target segment and a $3.2b government-funded

infrastructure plan. We are already reaping the rewards of our sales and

marketing investments. Orlando International Airport, one of the largest in the

country, has selected the Veovo platform to optimise the use of its resources,

simplify long-term planning and help it to respond quicker to unplanned events

and passenger needs. And by aligning sales teams across the Veovo offering,

we are benefitting from cross-sell opportunities, including the Port Authority

of New York and New Jersey, which extended its relationship with Veovo

to include our BlipTrack guest predictability solution. In September 2018 we

established a US office to service our customers in the region and support our

growth ambitions.

UNDERPINNING EXCELLENCE FOR THE

WORLD’S TOP AIRPORTS

Today Veovo technology supports brilliant airport operations for 118 airports in

25 countries, including 24 of the Skytrax ‘Top 100 airports’ in the world. Our

CA+ revenue maximisation software also took out the prestigious International

Airport Review award in FY18 for best revenue generation solution.

UK/EUROPE

78

NORTH AMERICA

11

A PAC

16

REST OF WORLD

13

(Airports by region)

When airports must go brilliantly: Go Veovo.

AIRPORTS / 23
Gold Coast Airport raised the bar for customer experience and

operational efficiency during the 2018 Commonwealth Games with

help from Veovo. New Veovo operations and flight information

display systems enabled the airport to smoothly handle a 30%

increase in the number of flights for Commonwealth Games

athletes and visitors, improving both on-time performance and

passenger communications.

VEOVO SUPPORTS PASSENGER INFLUX

FOR THE 2018 COMMONWEALTH GAMES

CUSTOMER STORY

“Gold Coast Airport places a strong emphasis

on providing an exceptional customer

experience for our passengers, and Veovo is

helping us deliver on that.”

Marion Charlton, COO, Gold Coast Airport

24 / GENTRACK OPERATIONAL UPDATE
“Businesses globally are impacted by the growing risks of

cybersecurity threats. Maintaining robust security practices and

awareness across the business is an essential component of our

journey to SaaS. Complacency is not an option.”

Robert Shelwell, GM ICT and Information Security

GENTRACK OPERATIONAL UPDATE / 25
CUSTOMER SUCCESS THROUGH REGIONAL AUTONOMY

Throughout FY18 we continued to invest in the transformation of our customer

support operations, in particular shifting the focus to Customer Success

as the core principle underlying how we deliver projects and engage with

our customers. We’ve moved to empower the regional offices and enable

regional autonomy, which is expected to pay dividends with ongoing customer

engagements and the delivery of more value to our customers. Our journey to

SaaS progressed strongly in FY18 with over 90% of our new contracts signed

on a subscription basis, supporting our strategy for productised solutions that

can be deployed quickly and easily maintained and updated regularly by our

DevOps teams.

WORKING IN NEW WAYS WITH AGILE

Agile practices have continued to proliferate across the global business

with investment in agile training dominating our learning and development

programme. The business now has dedicated agile coaches and team

facilitators as well as over 100 ICAgile Professionals. We continue to apply

agile principles and thinking across our customer success teams to ensure the

delivery of exceptional service and support.

EMBEDDING SECURITY IN OUR BUSINESS

Ongoing cybersecurity threats are impacting individuals and businesses

globally. Over the past year, we have invested in bolstering our infosecurity

team and awareness across the business, reinforcing the importance of

remaining vigilant to potential security threats. As well as training our people

and implementing best practice security processes and policies, we have

attained our ISO/IEC 27001:2013 accreditation and progressed our SOC2

compliance — one of the few tech companies in New Zealand to do so. These

certifications provide support for our sales engagement in core markets giving

customers added confidence in our Cloud solutions and services.

We remain committed to protecting customer data and credentials as well as

the key systems we use to deliver and support our software for airports and

utilities. We will continue to invest in security practices to minimise the risk of

cybersecurity threats to our business and that of our customers.

GENTRACK

OPERATIONAL UPDATE

26 / TECHNOLOGY UPDATE
CHANGING MARKETS REQUIRE NEW THINKING

The markets in which we operate are evolving at pace. Disruptive technologies,

consumer trends, new business models and increasing competition are all

leading to a foundational changes in our markets. We refer to this change as the

‘energy and water revolution’.

Enabling utilities to stay relevant and successful throughout this revolution

requires new approaches and thinking. Utilities want to experiment rapidly

and at an acceptable cost, whilst digitising back-office processes to achieve

operational excellence and lower cost to serve. A feature rich and compliant

solution for critical back-office processes is still required but no longer enough

on its own for success in competitive markets. We have seen a resulting trend

towards productised billing and customer information solutions, and therefore,

we have aligned our corresponding R&D investment in pre-packaged solutions

for our target markets.

In conjunction with our cloud-native platforms for integrating new technologies

and essential market interactions, productisation of our core solutions is the

foundation for shaping our future as a leading provider of SaaS solutions to

enable the energy and water revolution.

TECHNOLOGY

UPDATE

“Gentrack Cloud Integration Services enables

utilities to differentiate at speed, extending their

core meter-to-cash processes into the rest of the

digital enterprise.”

Colin Bowern, Head of Product

PRODUCTISED SOLUTIONS

(SaaS)

Delivered in the cloud

Pre-configured solutions

Market-driven R&D

Regular software upgrades

<

4 month delivery

Pre-built connectors via

cloud platform

TRADITIONAL SOLUTIONS

On-premise delivery

Bespoke solutions

Customer-driven R&D

Irregular software upgrades

12+ month delivery

Custom integration

TECHNOLOGY UPDATE / 27

28 / TECHNOLOGY UPDATE
BUILDING PRODUCTISED SAAS SOLUTIONS

We have accelerated our productisation programme as a key enabler of

our transition to SaaS and transformed our approach to building software

products for energy and water utilities. To meet the evolving requirements of

utilities looking to SaaS to support their IT and business strategies, we are

leveraging the cloud. This ensures that our products can be delivered faster

than ever before and that new capabilities can be deployed effortlessly to

extend the lifetime value of our customers and boost our annual recurring

revenues.

Our R&D programme in FY18 has led to the successful delivery of our

productised energy retail solutions in the UK and Singapore. We also

completed our fastest ever software deployment project for a new entrant

energy supplier, taking just four weeks for delivery in the Singapore electricity

market.

We continue to focus on building out our water retail solution and making

available the essential cloud-native platforms for enabling our customers to

connect new digital technologies and third-party apps designed to enhance the

customer experience and lower cost to serve.

GENTRACK PARTNERS WITH AMAZON WEB SERVICES

To support our move to SaaS, with a full service offering covering support,

maintenance and regular product updates, Gentrack has further cemented its

partnership with Amazon Web Services (AWS) over the past 12 months.

AWS is a leading provider of on-demand cloud computing platforms and

delivers a world-class environment and services ecosystem that underpins

rapid delivery of our Gentrack Cloud solutions, ensuring the security,

scalability and resilience our customers expect from a SaaS provider.

INCREASING THE LIFETIME VALUE OF OUR CUSTOMERS

Gentrack builds its software to support the most business-critical functions

within energy and water utilities, and traditionally, new functionality has been

added to existing products deployed on-premise. Our journey to SaaS signifies

a move towards delivering added value to customers, removing barriers for

taking product updates and making it easier to do business with Gentrack

through a subscription-based pricing model. This presents opportunities to

increase the lifetime value of our customers and to grow contracted recurring

revenues and margins.

TECHNOLOGY UPDATE / 29
“We’re excited by the future presented by a

transition to SaaS. We have an opportunity to

deliver more value to customers through our

subscription model including the ability to adapt at

pace to the energy and water revolution.”

Jan Behrens, CTO

In FY18 90% of our new contracts were on a SaaS basis, driving our full year

recurring revenues up by 50% to $64m and annualised committed recurring

revenues, a key measure of our growth, up 103% year on year to $51.8m.

ENABLING UTILITIES TO DIFFERENTIATE AT PACE

In FY18 we celebrated our first ever cloud-native product for utilities

customers with the official launch of the Gentrack Cloud Integration Services

platform. It was developed in response to growing demand to connect digital

technologies and services that enhance the customer experience and deliver

greater operational performance.

Utilities globally are reimagining their digital enterprise and reshaping their

teams, operating models and systems to gain competitive advantage and

drive down cost to serve. This can only happen with flexibility, speed and the

drive to innovate rapidly. In conjunction with a growing ecosystem of global

and local technology partners, Gentrack Cloud Integration Services enables

utilities to adapt quickly to the energy and water revolution.

30 / PEOPLE SUCCESS
EXPERTISE TO SUPPORT OUR GROWTH AND TRANSITION

Our people and their expertise in changing utilities and airports markets remain

highly sought after in the industry and are essential to our transition to SaaS and

continued growth. Throughout FY18 we have grown our number of people by

26%, adding 26 staff with the acquisition of Evolve Analytics. A further 84 staff

were added globally to support projects and new office openings in the USA and

Singapore. 50% of new hires were in the UK.

A FOCUS ON PEOPLE SUCCESS

FY18 saw the implementation of several new initiatives to elevate Gentrack’s

focus on People Success, including a streamlined onboarding process for

accelerating the knowledge and time-to-value of our people in technical roles.

Learning and development continues to be a focus for the business, with Agile

training across all offices dominating our investment throughout the year.

We recognise the importance of not only recruiting top talent but also continually

investing in our people, empowering them through Agile and enabling them to

deliver more value to our customers, faster. To compliment Agile training, we

have introduced a new mentoring initiative to foster an environment in which

our people at all levels within the business can learn from the experiences of

other Gentrackers and develop stronger expertise in areas of their choice.

We continue to give our people opportunities to build an exciting and successful

life at Gentrack, and in doing so, we ensure that we are able to retain and grow

the unique IP which is key to successfully delivering on our strategy.

INNOVATING THROUGH OUR INTERN PROGRAMME

Now in its third year, our summer internship programme offers tertiary students

in New Zealand, undertaking relevant software or IT programmes of study, the

opportunity to apply their academic learnings in a commercial setting and to

deepen their knowledge as they work alongside our experienced development

teams.

PEOPLE

SUCCESS

PEOPLE SUCCESS / 31

32 / PEOPLE SUCCESS
In FY18, we actively promoted our internship opportunities at The University

of Auckland through a partnership with its Faculty of Engineering. Bringing a

high level of enthusiasm and fresh ideas to the table, our interns were given

the chance to carve out the next stage of their careers while helping us to

shape the Gentrack of tomorrow.

GROWTH THROUGH DIVERSITY AND INCLUSION

Gentrack embraces diversity and fosters an inclusive environment where each

and every Gentracker is valued and respected. We recognise that nurturing

an inclusive and diverse culture within the organisation will ultimately lead to

enhanced People Success, stronger relationships with stakeholders, better

customer service and improved financial performance. At Gentrack, we value

the fresh thinking that diversity brings to our business and enjoy regularly

celebrating our diversity as part of our authenticity and global brand.

“We will win by empowering our people and

creating opportunities for growth and success.”

Melina Lemalie, HR Director

INDUSTRY RECOGNITION / 33
FY18 saw Gentrack receive a number of accolades in recognition of its financial success in New Zealand and offshore

markets. We are delighted with these achievements, which are testament to the expertise and passion of our people

and our innovative solutions which are in demand in markets around the globe.

INDUSTRY

RECOGNITION

AIR NEW ZEALAND CARGO EXPORTNZ AWARDS —

WINNER, BEST LARGE BUSINESS

Gentrack won the regional accolade of Best Large

Business (Services Exports) at 2018’s Air New Zealand

Cargo ExportNZ Awards in recognition of its success

by net return to New Zealand’s economy as a result of

operating in offshore markets. The aim of the ExportNZ

awards programme is to inspire New Zealand firms to

expand their business

horizons, engage in

exporting and grow

internationally.

TIN100 — EY TOP 10 COMPANIES TO WATCH

Gentrack ranked #7 in the EY Ten Companies to Watch

list in the 2018 Technology Investment Network (TIN)

Report. Sponsored by organisations including New

Zealand Trade and Enterprise and EY, the report monitors

the performance of New Zealand’s 200 (TIN100 and

Next100) largest technology exporters in various sectors.

The ranking recognises

Gentrack’s significant

contribution to New

Zealand’s economy

during FY18.

NZ INTERNATIONAL BUSINESS AWARDS — FINALIST

IN BEST LARGE BUSINESS

Gentrack was shortlisted as a finalist in the ANZ Best

Large Business category of the 2018 New Zealand

International Business Awards (NZIBA), run by New

Zealand Trade and

Enterprise. The category

recognises success by net

return to the NZ economy of

businesses with an annual

revenue totalling over $40m.

INTERNATIONAL AIRPORT REVIEW AWARDS —

REVENUE GENERATION AWARD (VEOVO)

Concessionaire Analyzer+ (CA+)

scooped the International Airport

Review Revenue Generation

Award in FY18. The Revenue

Generation category awards

those businesses that think

outside the box when it comes to

generating the income to sustain

modern day airports.

34 / BUILDING A SUSTAINABLE FUTURE AT GENTRACK
Gentrack is committed to doing business in ways that are good for our

communities and the planet. In FY18 we implemented our Gaia Programme to

drive sustainability education, activities and practices across our offices. We

are also building and delivering solutions to our customers that enable them to

implement their own sustainability strategies.

SUPPORTING SUSTAINABILITY IN OUR CUSTOMERS’

BUSINESSES

By developing innovative software solutions that enable the energy and

water revolution, we are making it easier for our customers to offer green

products and services, and we therefore support them in realising their vision

for a sustainable future. Furthermore, we track and aim to minimise the

environmental footprint of our airport customers by developing smart, eco-

friendly solutions that enable them to lower their carbon emissions.

REDUCING OUR ENVIRONMENTAL FOOTPRINT

Gentrack’s purchasing practices take into account both environmental and

ethical considerations to guide our decisions. We seek to minimise our plastic

waste, choose locally produced goods and focus on ethical sourcing.

Smart transport plays a key role in reducing fuel usage, and we remain

committed to encouraging the use of green modes of transport. Our people are

given the opportunity to work from home and encouraged to carpool, use public

transport and utilise online collaboration tools to minimise our carbon footprint.

Gentrack’s waste management strategy aims to achieve a reduction in waste

transferred to landfill through the efficient coordination of waste and recycling

disposal. We have elevated awareness of smart waste management and

participate in national recycling initiatives, providing facilities to dispose of

organic waste, recyclables, soft plastics and batteries. We have also established

a worm farm at our Auckland HQ to encourage composting.

BUILDING A SUSTAINABLE

FUTURE AT GENTRACK

BUILDING A SUSTAINABLE FUTURE AT GENTRACK / 35
“We have established policies to minimise our carbon footprint and

encourage our people to do the same at home. The team is driving

sound sustainable behaviours throughout the business, and we will

continue to focus on doing so in the future.”

Joanne McNish, Head of Sustainability

36 / GENTRACK ANNUAL REPORT

FINANCIAL STATEMENTS / 37
FINANCIAL

STATEMENTS 2018

© 2018 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

Independent Auditor’s Report

To the shareholders of Gentrack Group Limited

Report on the consolidated financial statements

Opinion

In our opinion, the accompanying consolidated

financial statements of Gentrack Group Limited (the

company) and its subsidiaries (the group) o n pages

44 to 72:

i.present fairly in all material respects the Group’s

financial position as at 30 September 2018 and

its financial performance and cash flows for the

year ended on that date; and

ii.comply with New Zealand Equivalents to

International Financial Reporting Standards and

International Financial Reporting Standards.

We have audited the accompanying consolidated

financial statements which comprise:

— the consolidated statement of financial position

as at 30 September 2018;

— the consolidated statements of comprehensive

income, changes in equity and cash flows for

the year then ended; and

— notes, including a summary of significant

accounting policies and other explanatory

information.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (New Zealand) (‘ ISAs (NZ)’) . We

believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

We are independent of the group in accordance with Professional and Ethical Standard 1 (Revised) Code of

Ethics for Assurance Practitioners issued by the New Zealand Auditing and Assurance Standards Board and the

International Ethics Standards Board for Accountants’ Code of Ethics for Professional Accountants (IESBA

Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements and the

IESBA Code.

Our responsibilities under ISAs (NZ) are further described in the auditor’s responsibilities for the audit of the

consolidated financial statements section of our report.

Our firm has also provided other services to the group in relation to taxation compliance and taxation advisory

services. Subject to certain restrictions, partners and employees of our firm may also deal with the group on

normal terms within the ordinary course of trading activities of the business of the group. These matters have

not impaired our independence as auditor of the group. The firm has no other relationship with, or interest in, the

group.

Materiality

The scope of our audit was influenced by our application of materiality. Materiality helped us to determine the

nature, timing and extent of our audit procedures and to evaluate the effect of misstatements, both individually

and on the consolidated financial statements as a whole. The materiality for the consolidated financial

statements as a whole was set at $1.2m determined with reference to a benchmark of group profit before tax.

We chose the benchmark because, in our view, this is a key measure of the group’s performance.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit

of the consolidated financial statements in the current period. We summarise below those matters and our key

audit procedures to address those matters in order that the shareholders as a body may better understand the

process by which we arrived at our audit opinion. Our procedures were undertaken in the context of and solely

for the purpose of our statutory audit opinion on the consolidated financial statements as a whole and we do not

express discrete opinions on separate elements of the consolidated financial statements.

The key audit matter How the matter was addressed in our audit

1.Revenue from implementation services

Refer to note 3 of the consolidated

financial statements.

The Group has reported revenues of

$104.5m (2017: $75.2 m) which includes

implementation services revenue of

$26.5m. We focussed on the revenue

from implementation services as a key

audit matter due to inherent

complexities of software

implementation projects and the

estimates involved.

Revenue from implementation services

is recognised based on the stage of

completion calculated using either the

proportion of actual hours at the

reporting date compared to

managements estimates for total

forecast hours or with reference to

milestones.

Accurate recording of revenue is highly

dependent on:

— Detailed knowledge of individual

characteristics of a contract,

including unique terms, knowledge

of software and length of time to

complete contractual milestones;

— Ongoing adjustments to estimated

hours to complete implementation

taking into consideration changes in

scope, estimated timing and project

delays; and

— Changes to total project revenue for

contract variations or additional

billing for changes in scope or

additional hours incurred.

We focused our procedures on the implementation service projects

that were in progress at balance date, based on the significance of

implementation service revenue to the total revenue of the Group.

For the projects selected for testing we checked that revenue

recognised is consistent with contractual terms, including

considering how the initial licence fee, design and implementation,

and maintenance phases of the contract are arranged.

We recalculated the stage of completion based on hours to date as

a proportion of total forecast hours or with reference to milestones.

We assessed the forecast hours through discussion with project

managers and senior management and challenged key

assumptions, including consideration of alternative scenarios and

how management addressed risks in the contract.

We compared significant changes in total forecast hours to

correspondence with customers, legal documentation or contract

variations. We evaluated potential exposure to liquidated damages

by reviewing legal correspondence and correspondence with

customers.

We also inspected a sample of milestone billings and compared

those to invoice and cash receipts. In addition we considered the

historical accuracy of managements’ estimates of forecast hours by

analysing previous forecasts to actual hours.

The key audit matter How the matter was addressed in our audit
2.Business acquisition

During the year the Group acquired

Evolve Parent Limited and Evolve

Analytics Limited (‘Evolve’). The details

of the acquisition are outlined in note

33.

Accounting for the Evolve acquisition

required management to make

judgments in order to:

— Identify and measure the fair value

of intangible assets acquired and

liabilities assumed as part of the

acquisition;

— Determine appropriate valuation

methodology and assumptions

underlying forecast revenues,

margin, growth and discount rates;

and

— Allocate the acquisition price to

identifiable assets and liabilities and

goodwill.

The calculations underlying the fair value

assessments are both subjective and

complex and the fair values are sensitive

to the assumptions adopted. In light of

this, there can be a wide range of

acceptable outcomes with respect to

fair value assessments.

We performed procedures in relation to the business acquisition,

which included the following:

— We inspected the sale and purchase agreement (“SPA”) for the

acquisition, along with the due diligence report, to assess

whether the acquisition price and the identifiable assets and

liabilities acquired were complete and appropriate;

— We compared the underlying accounting treatment to the

accounting standards and considered whether the disclosures

properly reflected the judgements and estimates made;

— With the assistance of our corporate finance specialists, we

challenged management’s assessment of the fair values of the

intangible assets acquired;

— In addition, our corporate finance specialists assessed the

appropriateness of the valuation methodology used by

management, testing the assumptions used against other

external market data. They

also subjected the key assumptions

to sensitivity analyses to assess whether the valuations fell

within an acceptable range.

3. Impairment assessment of CA Plus Limited

The group undertakes an annual

impairment test of goodwill.

In the current year we focused on the

impairment of goodwill arising from the

acquisition of CA Plus Limited (‘CA

Plus’). This is considered a key audit

matter due to a deterioration in the

expected fi nancial performance of CA

Plus and the significant judgements and

estimates the Group uses to determine

the value of the business. This requires

management to make assumptions in

relation to forecast cash flows, the

terminal growth rate and discount rate

used in a discounted cash flow model.

We performed procedures to evaluate management’s assessment

of the value of the CA Plus business. Our procedures included the

following:

— We evaluated the significant future cash flow assumptions by

comparing actual results to forecasts at date of acquisition,

business plans and budgets;

— Our corporate finance specialists assessed whether the

methodology adopted in the discounted cash flow model was

consistent with accepted valuation approaches within the

software industry;

— In addition, our corporate finance specialists checked the

mathematical accuracy of the model, and considered whether

the discount and terminal growth rate assumptions applied to

the estimated future cash flows were within an acceptable

range for the industry and lifecycle of the business;

The key audit matter How the matter was addressed in our audit
— We also challenged the assumptions and judgements used by

management by performing sensitivity analysis, considering a

range of likely outcomes based on various scenarios.

Other information

The Directors, on behalf of the group, are responsible for the other information included in the entity’s Annual

Report. Other information includes the Chairman and Chief Executive’s report and disclosures relating to

corporate governance. Our opinion on the consolidated financial statements does not cover any other

information and we do not express any form of assurance conclusion thereon.

The Annual Report is expected to be made available to us after the date of this Independent Auditor's

Report. Our responsibility is to read the Annual Report when it becomes available and consider whether the

other information it contains is materially inconsistent with the consolidated financial statements, or our

knowledge obtained in the audit, or otherwise appears materially misstated. If so, we are required to report such

matters to the Directors.

Use of this independent auditor’s r eport

This independent auditor’s report is made solely to the shareholders as a body. Our audit work has been

undertaken so that we might state to the shareholders those matters we are required to state to them in the

independent auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept

or assume responsibility to anyone other than the shareholders as a body for our audit work, this independent

auditor’s report, or any of the opinions we have formed.

Responsibilities of the Directors for the consolidated financial

statements

The Directors, on behalf of the company, are responsible for:

— the preparation and fair presentation of the consolidated financial statements in accordance with generally

accepted accounting practice in New Zealand (being New Zealand Equivalents to International Financial

Reporting Standards) and International Financial Reporting Standards;

— implementing necessary internal control to enable the preparation of a consolidated set of financial

statements that is fairly presented and free from material misstatement, whether due to fraud or error; and

— assessing the ability to continue as a going concern. This includes disclosing, as applicable, matters related

to going concern and using the going concern basis of accounting unless they either intend to liquidate or to

cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the consolidated financial
statements

Our objective is:

— to obtain reasonable assurance about whether the consolidated financial statements as a whole are free

from material misstatement, whether due to fraud or error; and

— to issue an independent auditor’s report that includes our opinion.

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance

with ISAs NZ will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate,

they could reasonably be expected to influence the economic decisions of users taken on the basis of these

consolidated financial statements.

A further description of our responsibilities for the audit of these consolidated financial statements is located at

the External Reporting Board (XRB) website at:

http://www.xrb.govt.nz/standards-for-assurance-practitioners/auditors-responsibilities/audit-report-1/

This description forms part of our independent auditor’s report.

The engagement partner on the audit resulting in this independent auditor's report is Jason Doherty.

For and on behalf of

Jason Doherty

KPMG Auckland

29 November 2018

DIRECTORS’ RESPONSIBILITY STATEMENT
The Directors are required to prepare financial statements for each financial year that present fairly the financial position of the Group and its

operations and cash flows for that period.

The Directors consider these financial statements have been prepared using accounting policies suitable to the Group’s circumstances, which

have been consistently applied and supported by reasonable judgements and estimates, and that all relevant financial reporting and accounting

standards have been followed.

The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy, at any time, the financial position of

the Group and to enable them to ensure that the financial statements comply with the Companies Act 1993. They are also responsible for

safeguarding the assets of the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Board of Directors of the Company authorised these financial statements for issue on 29 November 2018.

For and on behalf of the Board of Directors:

John Clifford Graham Shaw

Chairman Director

Date: 29 November 2018 Date: 29 November 2018

DIRECTORS’ RESPONSIBILITY STATEMENT / 43

STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 30 SEPTEMBER 2018

($000)NOTES20182017

Revenue3104,47775,181

Expenditure4(73,521)(51,277)

Profit before depreciation, amortisation, acquisition related costs, revaluation of

financial liabilities, impairment of goodwill, financing and tax30,95623,904

Depreciation and amortisation5(6,987)(3,991)

Acquisition related costs6(1,268)(1,325)

Revaluation of acquisition related financial liability73,835-

Impairment of goodwill8(3,984)-

Profit before financing and tax22,55218,588

Finance income2678

Finance expense(1,846)(1,230)

Net finance expense9(1,820)(1,152)

Profit before tax20,73217,436

Income tax expense10(6,863)(5,611)

Profit attributable to the shareholders of the company13,86911,825

OTHER COMPREHENSIVE INCOME

Translation of international subsidiaries5,5193,580

Total comprehensive income for the year19,38815,405

Earnings per share from profit attributable to ordinary equity holders of the parent

(expressed in dollars per share)

Basic and diluted earnings per share12$0.16$0.15

The accompanying notes form part of these financial statements.

44 / STATEMENT OF COMPREHENSIVE INCOME

STATEMENT OF FINANCIAL POSITION / 45
STATEMENT OF FINANCIAL POSITION

AS AT 30 SEPTEMBER 2018

($000)NOTES20182017

CURRENT ASSETS

Cash and cash equivalents1611,4009,727

Trade and other receivables1724,05521,713

Inventory376336

Total current assets35,83131,776

NON-CURRENT ASSETS

Property, plant and equipment183,8362,524

Goodwill19146,189122,212

Intangibles2068,18741,958

Deferred tax asset113,6262,888

Total non-current assets221,838169,582

Total assets257,669201,358

CURRENT LIABILITIES

Trade payables and accruals216,9074,979

Deferred revenues7,7499,488

GST payable1,3001,434

Financial liabilities25-527

Employee entitlements233,8514,737

Income tax payable4,0302,583

Total current liabilities23,83723,748

NON-CURRENT LIABILITIES

Bank loans24-.44,989

Lease incentives223,612693

Financial liabilities252,8085,964

Employee entitlements23339361

Deferred tax liabilities1110,6487,076

Total non-current liabilities17,40759,083

Total liabilities41,24482,831

Net assets216,425118,527

EQUITY

Share capital13190,968101,490

Share based payment reserve14570239

Foreign currency translation reserve9,3393,820

Retained earnings15,54812,978

Total shareholders’ equity216,425118,527

The accompanying notes form part of these financial statements.

STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 30 SEPTEMBER 2018

($000)NOTES

SHARE

CAPITAL

SHARE BASED

PAYMENT

RESERVE

RETAINED

EARNINGS

TRANSLATION

RESERVE

TOTAL

EQUITY

Balance as at 1 October 201660,3966110,26624070,963

Profit attributable to the shareholders

of the company--11,825-11,825

Other comprehensive income-.-.-.3,5803,580

Total comprehensive income for the year,

net of tax-.-.11,8253,58015,405

TRANSACTIONS WITH OWNERS:

Issue of capital1341,094-.-.-.41,094

Share based payments14-.178-.-.178

Dividends paid15-.-.(9,113)-.(9,113)

Balance at 30 September 2017101,49023912,9783,820118,527

Balance as at 1 October 2017101,49023912,9783,820118,527

Profit attributable to the shareholders

of the company-.-.13,869-.13,869

Other comprehensive income-.-.-.5,5195,519

Total comprehensive income for the year,

net of tax-.-.13,8695,51919,388

TRANSACTIONS WITH OWNERS:

Issue of capital1389,478-.-.-.89,478

Share based payments14-.

331-.-.331

Dividends paid15-.-.(11,299)-.(11,299)

Balance at 30 September 2018190,96857015,5489,339216,425

The accompanying notes form part of these financial statements.

46 / STATEMENT OF CHANGES IN EQUITY

STATEMENT OF CASH FLOWS / 47
STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

($000)NOTES20182017

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts from customers103,34369,169

Payments to suppliers and employees(73,173)(50,302)

Income tax paid(7,918)(4,808)

Net cash inflow from operating activities

32

22,25214,059

CASH FLOWS FROM INVESTING ACTIVITIES

Purchase of property, plant and equipment(2,287)(1,268)

Purchase of intangibles(3,916)(920)

Acquisition of a business, net of cash33(42,796)(77,636)

Repayment of acquisition related costs(362)-

Proceeds from sale of PPE272-

Net cash outflow from investing activities(49,089)(79,824)

CASH FLOWS FROM FINANCING ACTIVITIES

Issue of ordinary shares90,08435,512

Costs in relation to issue of ordinary shares(2,559)(110)

Drawdown of borrowings-42,481

Repayment of borrowings(46,826)(11,852)

Interest paid(1,095)(493)

Dividends paid15(11,299)(9,113)

Net cash inflow from financing activities28,30556,425

Net increase/(decrease) in cash held1,468(9,340)

Foreign currency translation adjustment205249

Cash at beginning of the financial year9,72718,818

Closing cash and cash equivalents11,4009,727

The accompanying notes form part of these financial statements.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Gentrack Group Limited is a limited liability company, domiciled and

incorporated in New Zealand and registered under the New Zealand

Companies Act 1993. The registered office of the Company is 17

Hargreaves Street, Auckland 1011, New Zealand.

The financial statements presented are for Gentrack Group Limited

and its subsidiaries (together ‘the Group’) for the year ended

30 September 2018. Last year comparatives are for the year ended

30 September 2017.

The consolidated financial statements of the Group for the year ended

30 September 2018 were authorised for issue in accordance with a

resolution of the directors on 29 November 2018.

The Group’s principal activity is the development, integration, and

support of enterprise billing and customer management software

solutions for the utility (energy and water) and airport industries.

(a) CHANGES IN ACCOUNTING POLICY

The accounting policies adopted are consistent with those of the

previous year.

Certain comparatives have been updated to ensure consistency with

current year presentation.

(b) BASIS OF PREPARATION

The financial statements have been prepared in accordance with New

Zealand Generally Accepted Accounting Practice (‘NZ GAAP’). They

comply with the New Zealand Equivalents to International Financial

Reporting Standards (‘NZ IFRS’) and other applicable Financial

Reporting Standards as appropriate to profit-oriented entities. The

financial statements comply with International Financial Reporting

Standards (‘IFRS’).

The Company is an FMC entity for the purposes of the Financial

Reporting Act 2013 and Financial Markets Conduct Act 2013 and is

listed on the New Zealand Stock Exchange (NZX) and the Australian

Securities Exchange (ASX).

The financial statements have been prepared in accordance with the

requirements of the Financial Reporting Act 2013, Financial Markets

Conduct Act 2013 and the Companies Act 1993.

Presentation currency

The financial statements are presented in New Zealand dollars unless

otherwise stated and all values are rounded to the nearest $1,000

(where rounding is applicable). The functional currency is New

Zealand dollars (‘NZD’).

Use of estimate and judgements

In preparing the financial statements, management has to make

certain judgements, estimates and assumptions that affect the

application of accounting policies and the reported amounts of assets,

liabilities, revenue and expenses. The actual outcome may differ from

these judgements, estimates and assumptions. Judgements,

estimates and assumptions are reviewed on an ongoing basis and are

based on historical experience and various other factors, including

expectations about future events, which are believed to be reasonable

under the circumstances. Revisions to accounting estimates are

recognised in the period in which the estimates are revised and in any

future periods affected.

The significant judgements, estimates and assumptions made by

management in the preparation of these financial statements are

outlined below.

(i) Impairment of goodwill and other assets

The Group tests annually whether goodwill has suffered any

impairment, in accordance with the accounting policy stated in note

1(f). The recoverable amounts of cash-generating units have been

determined based on value-in-use calculations. These calculations

require the use of assumptions. Refer to note 19 for details of these

assumptions and the potential impact of changes to the assumptions.

All other assets are reviewed for indicators or object evidence of

impairment. If indicators or objective evidence exists, the recoverable

amount is reviewed.

(ii) Revenue recognition

Revenue recognition involves certain revenue streams being

recognised based on the stage of completion. This is discussed in

more detail in note 3.

(c) BASIS OF CONSOLIDATION

Business combinations

Business combinations are accounted for using the acquisition method

as at the acquisition date, which is the date on which control is

transferred to the Group. Control is the exposure or right to variable

returns from involvement with the entity and the ability to affect those

returns through power over the entity.

The Group recognises the fair value of all identifiable assets, liabilities

and contingent liabilities of the acquired business. Goodwill is

measured as the excess cost of the acquisition over the recognised

assets and liabilities. When the excess is negative (negative goodwill),

the amount is recognised immediately in the Statement of

Comprehensive Income.

The Group applies the anticipated acquisition method where it has the

right and the obligation to purchase any remaining non-controlling

interest (so-called put/call arrangements). Under the anticipated

acquisition method the interests of the non-controlling shareholder are

derecognised when the Group’s liability relating to the purchase of its

shares is recognised. The recognition of the financial liability implies

that the interests subject to the purchase are deemed to have been

acquired already. Therefore, the corresponding interests are presented

as already owned by the Group even though legally they are still

non-controlling interests. The initial measurement of the fair value of

the financial liability recognised by the Group forms part of the

consideration for the acquisition.

This is discussed in more detail in note 33.

Subsidiaries

Subsidiaries are entities controlled by the Group. The Group controls

an entity when the Group is exposed to, or has rights to, variable

returns from its involvement with the entity and has the ability to

affect those returns through its power over the entity. In assessing

control, potential voting rights that currently are exercisable are taken

into account. The financial statements of subsidiaries are included in

the consolidated financial statements from the date that control

commences until the date that control ceases. The accounting policies

of subsidiaries have been changed when necessary to align them with

the policies adopted by the Group.

48 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 49
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

Transactions eliminated on consolidation

Intra-group balances and any unrealised income and expenses arising

from intra-group transactions, are eliminated in preparing the

consolidated financial statements.

(d) SALES TAX

The Statement of Comprehensive Income and the Statement of Cash

Flows have been prepared so that all components are stated exclusive

of sales tax, except where sales tax is not recoverable. All items in the

Statement of Financial Position are stated net of sales tax with the

exception of receivables and payables, which include sales tax invoiced.

Commitments and contingencies are disclosed net of the amount of

sales tax recoverable from, or payable to, the taxation authority.

Sales tax includes Goods and Services Tax (GST) and Value Added Tax

(VAT) where applicable.

(e) FOREIGN CURRENCY TRANSLATIONS

Items included in the financial statements of each of the Group’s

entities are measured using the currency of the primary economic

environment in which the entity operates (‘the functional currency’).

The consolidated financial statements are presented in New Zealand

dollars ($) (the ‘presentation currency’), which is the Company’s

functional currency. Foreign currency transactions are translated into

the functional currency using the exchange rates prevailing at the dates

of the transactions. Foreign exchange gains and losses resulting from

the settlement of such transactions and from the translation at year-end

exchange rates of monetary assets and liabilities denominated in

foreign currencies are recognised in the Statement of Comprehensive

Income. Foreign exchange gains and losses are presented in the

Statement of Comprehensive Income within net finance expense.

The Group translates the results of its foreign operations from their

functional currencies to the presentation currency of the Group using

the closing exchange rate at balance date for assets and liabilities and

the average monthly exchange rates for income and expenses. The

difference arising from the translation of the Statement of Financial

Position at the closing rates and the Statement of Comprehensive

Income at the average rates is recorded within the foreign currency

translation reserve.

(f) IMPAIRMENT

At each reporting date, the Group assesses whether there is any

indication that an asset may be impaired. Where an indicator of

impairment exists, the Group makes a formal estimate of the

recoverable amount. Where the carrying value of an asset exceeds its

recoverable amount, the asset is considered impaired and is written

down to its recoverable amount.

Recoverable amount is the greater of fair value less costs to sell or the

asset’s value in use. For the purposes of assessing impairment, assets

are grouped at the lowest levels for which there are separately

identifiable cash flows (cash-generating units). Non-financial assets

other than goodwill that suffered an impairment are reviewed for

possible reversal of the impairment at each reporting date.

(g) LOANS AND RECEIVABLES

The Group classifies its financial assets as loans and receivables.

Management determines the classifications of its financial assets at

initial recognition. The Group’s loans and receivables are non-

derivative financial assets with fixed or determinable payments that

are not quoted in an active market. They are included in current

assets, except for those with maturities greater than 12 months after

the reporting date. These are classified as non-current assets. The

Group’s loans and receivables comprise ‘trade and other receivables’

and ‘cash and cash equivalents’ in the Statement of Financial Position.

Loans and receivables are carried at amortised cost using the

effective interest method. The Group assesses at each reporting date

whether there is objective evidence that a financial asset or a group of

financial assets is impaired. Impairment testing of trade receivables is

described in Note 17.

(h) INVENTORY

Inventories are stated at the lower of cost and net realisable value.

Cost is calculated using a weighted average method and includes

expenditure incurred to purchase the inventory and transport it to its

current location. Net realisable value is the estimated selling price of

the inventory in the ordinary course of business less costs necessary

to make the sale. The cost of inventories consumed during the year

are recognised as an expense and included in expenditure in the

Statement of Comprehensive Income.

(i) PROVISIONS

The Group recognises a provision when it has a present legal or

constructive obligation as a result of past events, it is probable that an

outflow of resources will be required to settle the obligation, and the

amount has been reliably estimated. Provisions are not recognised for

future operating losses.

Where there are a number of similar obligations, the likelihood that an

outflow will be required in settlement is determined by considering the

class of obligations as a whole.

Provisions are measured at the present value of the expenditure

expected to be required to settle the obligation using a pre-tax rate

that reflects current market assessments of the time value of money

and the risks specific to the obligation. The increase in the provision

due to the passage of time is recognised as a finance expense in the

Statement of Comprehensive Income.

(j) STANDARDS OR INTERPRETATIONS ISSUED BUT NOT YET

EFFECTIVE AND RELEVANT TO THE GROUP

The International Accounting Standards Board has issued a number of

standards, amendments and interpretations which are not yet effective

and which may have an impact on the Group’s financial statements.

These are detailed below. The Group has not applied these in

preparing these financial statements and will apply each standard in

the period in which it becomes mandatory:

(a) NZ IFRS 9 – Financial Instruments – Classification and

Measurement

This standard addresses the classification, measurement and

de-recognition of financial assets, financial liabilities, impairment

1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES continued...

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

of financial assets and hedge accounting, and will be effective for

the year ended 30 September 2019. The Group does not actively

use hedging instruments and does not apply hedge accounting

which will continue after the transition to NZ IFRS 9.

NZ IFRS 9 also prescribes an ‘expected credit loss’ model instead

of the previous ‘incurred loss’ model for classification and

measurement of financial instruments. This will require the

Group to consider the expected credit losses on forward looking

information in addition to current and historic information. The

Group has not yet completed its assessment of the opening

position but does not anticipate any significant impact.

(b) NZ IFRS 15 – Revenue from Contracts with Customers

The new NZ IFRS 15 revenue reporting standard will be effective

for the year ended 30 September 2019. The Group is required to

assess the implications and transitional considerations for the

year ended 30 September 2018.

NZ IFRS 15 replaces NZ IAS 18 Revenue and defines the

principles for revenue recognition based on the satisfaction of

distinct contractual performance obligations by the vendor which

determine the timing and classification of revenue recognition.

The Group has been undertaking an assessment of the potential

impacts on its reported results and does not expect the

recognition and quantification of revenue to materially change.

The new standard requires a five-part framework to be applied

which guide the allocation of a transaction price to the identified

contractual performance obligations and the determination of the

correct timing of revenue recognition.

1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES continued...

The Group operates a common range of revenue models across

its operating units and subsidiaries. These are generally

classified as either recurring or non-recurring in nature

depending on whether there is a continuing provision and

consumption of defined contractual service obligations over a

defined or open contract term, or time-bound and limited service

obligations defined in specific contracts.

The Group has reviewed IFRS 15 in detail and held workshops for

a range of functions in the business that are involved with

commercial, contracting, pre-sales, operations and finance

activities that support customers. The initial assessments

conclude that the Group’s commercial model and standard forms

of contract, pricing and service description meets the

requirements of IFRS 15. However, as the Group has many

long-standing customer contractual relationships, it has initiated

a project workstream to review existing contracts to identify

whether any aspect of current revenue recognition does not

comply with the new standard. This process is on-going and has

not identified any significant discrepancies to date.

(c) NZ IFRS 16 – Leases

This standard requires a lessee to recognise a lease liability

reflecting the future lease payments and a ‘right-of-use asset’ for

substantively all lease contracts, and will be effective for the year

ended 30 September 2020. The Group is currently assessing the

impact of the implementation of this standard.

50 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 51
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

2 OPERATING SEGMENTS

An operating segment is a component of an entity that engages in business activities from which it may earn revenue and incur expenses, whose

operating results are regularly reviewed by the entity’s Chief Operating Decision Maker to make decisions about resources to be allocated to the

segment and assess its performance, and for which discrete financial information is available. Operating segments, are aggregated for disclosure

purposes where they have similar products and services, production processes, customers, distribution methods and regulatory environments.

The Group currently operates in two business segments, utility billing software and airport management software, as at 30 September 2018. These

segments have been determined based on the reports reviewed by the Board (Chief Operating Decision Maker) to make strategic decisions.

The assets and liabilities of the Group are reported to and reviewed by the Chief Operating Decision Maker in total and are not allocated by

business segment. Therefore, operating segment assets and liabilities are not disclosed.

($000)UTILITYAIRPORTTOTAL

GROUP – FOR THE YEAR ENDED 30 SEPTEMBER 2018

External revenue85,12119,356104,477

Total expenditure(59,156)(14,365)(73,521)

Segment contribution before depreciation, amortisation, acquisition related

costs, revaluation of financial liabilities, impairment of goodwill, financing

and tax25,9654,99130,956

Depreciation and amortisation(6,987)

Acquisition related costs(1,268)

Revaluation of acquisition related financial liabilities3,835

Impairment of goodwill(3,984)

Finance income26

Finance expense(1,846)

Income tax expense(6,863)

Profit attributable to the shareholders of the company13,869

GROUP – FOR THE YEAR ENDED 30 SEPTEMBER 2017

External revenue63,52311,65875,181

Total expenditure(42,833)(8,444)(51,277)

Segment contribution before depreciation, amortisation, acquisition related

costs, financing and tax20,6903,21423,904

Depreciation and amortisation(3,991)

Acquisition related costs(1,325)

Finance income78

Finance expense(1,230)

Income tax expense(5,611)

Profit attributable to the shareholders of the company11,825

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

2 OPERATING SEGMENTS (CONTINUED)

($000)20182017

REVENUE BY DOMICILE OF ENTITY

Australia29,06230,274

New Zealand18,79118,397

United Kingdom56,19323,126

Rest of World4313,384

104,47775,181

REVENUE BY DOMICILE OF CUSTOMER

Australia31,90333,258

New Zealand11,76212,283

United Kingdom52,93123,092

Rest of World7,8816,548

104,47775,181

In 2018, no single customers and their subsidiaries accounted for 10% or more of the Group’s revenue (2017: $10,361,000). In 2017, these

revenues were attributable to the utility business segment.

3 REVENUE

Revenues are recognised at the fair value of the consideration received or receivable.

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic benefits will flow to the

entity and specific criteria have been met for each of the Group’s activities as described below. The Group bases its estimates on the historical

results, taking into consideration the type of customer, the type of transaction and the specifics of each arrangement.

Revenue is recognised for the major business activities as follows:

SOFTWARE LICENCE FEE REVENUE (NON-RECURRING)

Revenue from licence fees due to software sales is recognised on the transferring of significant risks and rewards of control of the licensed software

under agreement between the Company and the customer.

IMPLEMENTATION SERVICES REVENUE FOR LICENSED SOFTWARE (PROFESSIONAL SERVICES)

Revenue from implementation services attributable to licensed software is recognised based on the stage of completion, typically in accordance

with the achievement of contract milestones and/or hours expended, and forecast.

POST SALES CUSTOMER SUPPORT REVENUE FOR LICENSED SOFTWARE (RECURRING)

Post sales customer support (‘PSCS’) revenue for licensed software comprises fees for ongoing upgrades, minor software revisions and helpline

support. PSCS revenue is allocated between annual fees for helpline support and fees for rights of access to ongoing upgrades and minor

software patches. At each reporting date, the unearned portion of the revenue is assessed and deferred to be recognised over the period of

service.

CONSULTING SERVICES REVENUE (PROFESSIONAL SERVICES)

Revenue from project services agreements is based on the stage of completion, typically in accordance with the achievement of contract

milestones and/or hours expended, and forecast.

DEFERRED REVENUES

Consideration received prior to the goods or service being rendered is recognised in the Statement of Financial Position as deferred revenues.

52 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 53
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

3 REVENUE (CONTINUED)

ACCRUED INCOME

Revenue for which goods or services have been rendered but invoices have not been issued is recognised within the Statement of Financial

Position as accrued income and included within trade and other receivables.

GOVERNMENT GRANTS

Grants from the government are recognised at their fair value where there is a reasonable assurance that the grant will be received and the Group

will comply with all attached conditions. When a grant relates to an expense item, it is recognised as income over the period necessary to match

the grant on a systematic basis to the costs that it is intended to compensate.

($000)20182017

OPERATING REVENUE:

Recurring38,29421,097

Non-recurring10,5456,292

Professional services54,78347,153

103,62274,542

OTHER INCOME:

Government grants855639

Total revenue104,47775,181

Government grants includes revenue relating to a 3 year agreement for ‘Technology Development Grant Funding’ with Callaghan Innovations. This

3 year agreement is effective from 1 January 2017 to 31 December 2019.

4 EXPENDITURE

($000)20182017

Employee entitlements49,96136,629

Administrative costs9,4515,960

Third party customer related costs5,5003,079

Advertising and marketing1,5431,223

Consulting and subcontracting*5,1473,309

Other operating expenses1,9191,077

Total expenditure73,52151,277

RESEARCH AND DEVELOPMENT EXPENSES

Expenditure on research and development (expensed)7,4834,209

Research and development expenses include payroll overhead, employee benefits and other employee-related costs associated with product

development. Technological feasibility for software products is generally reached shortly before products are released for commercial sale to

customers. Generally costs incurred after technological feasibility is established are not material, and accordingly, these research and

development costs are expensed when incurred. Where costs are material they are capitalised if they meet the criteria in note 20.

Research and development expenses include a portion of employee costs shown above, directly attributable to research and development activities. This

excludes expenses relating to customer paid development.

*Directors’ fees for the year amounted to $423,000 (2017: $371,247). The increase reflects an additional director joining the Board in May 2017.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

4 EXPENDITURE (CONTINUED)

($000)20182017

AUDITOR’S REMUNERATION

KPMG – audit fees325216

KPMG – review fees4131

KPMG – taxation services16880

KPMG - accounting advice-6

KPMG - financial and tax due diligence-181

Total fees paid to auditor534514

5 DEPRECIATION AND AMORTISATION

($000)20182017

Depreciation900581

Amortisation6,0873,410

6,9873,991

6 ACQUISITION RELATED COSTS

($000)20182017

Acquisition costs(1,268)(1,325)

Acquisition related costs of $1,268,000 (2017: $1,325,000) related to legal, due diligence, facility fees, tax and accounting expenses incurred in

relation to the acquisitions made in the year.

7 REVALUATION OF ACQUISITION RELATED FINANCIAL LIABILITY

($000)20182017

Revaluation of acquisition related financial liability3,835-

In May 2017 the Group acquired 75% of the shares of CA PLUS Limited (“CA”) for cash consideration of $6,000. The non-cash consideration

represented the present value of the liability associated with the vendor put option over the remaining 25% of the shares in CA (2017: fair value

$3.8m). The put option valuation is based on the cumulative EBITDA target for the earn out period for the three years ending 31 December 2019

with an exercise date of May 2020. Assuming the target is achieved a minimum payable under the option is $0.9m and the maximum $2.9m.

However, if the cumulative EBITDA target is not achieved a nominal 1 Euro is payable. The Group has accounted for the option using the

anticipated acquisition method. In the year ended 30 September 2017 the value of deferred consideration was recorded as a liability of the group

statement of financial position.

Gentrack Group Limited subscribed to 7,496,400 non-profit participating Redeemable Preference Shares(“RPS”) issued by CA with a nominal value

of ¤1.00 each, fully paid up. The RPS do not entitle the Group to receive notice of and to attend and vote at general meetings of the Company or to

receive dividends. The RPS may be redeemed at any time between April 2020 and April 2055, and shall only be redeemed out of the distributable

profits of CA or out of the proceeds of a fresh issue of shares made for the purpose of redemption. The RPS have been classified in the CA

accounts as a term liability, as the instrument does not have the characteristics of equity, and is eliminated on consolidation having no overall

effect on the Group position. This did not form part of consideration as the RPS are not subscribed for in exchange for control of CA.

On the date of acquisition the Group repaid $11.8 million of CA’s borrowings. The repayment was treated as a separate transaction.

CA is an early stage business which is expected to scale and grow rapidly. Its performance to date has been affected by delays in completing the

core product and delayed sales execution as a result. Actions are in place to address these issues and at 30 September 2018 performance was

estimated to be approximately 12 months behind the acquisition business plan. Management have reviewed the forecasts for the remainder of the

earn-out period to 31 December 2019, which includes the budget approved for the financial year to 30 September 2019 and has assessed that the

minimum cumulative EBITDA target will not be achieved.

The value of the liability for deferred consideration has therefore been revalued to 1 Euro resulting in a credit to the group statement of

comprehensive income of $3.8m recognised at 30 September 2018.

54 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 55
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

8 IMPAIRMENT OF GOODWILL

($000)20182017

Impairment of Goodwill(3,984)-

This relates to the impairment of goodwill relating to CA PLUS Limited. This is discussed in more detail in Note 19.

9 NET FINANCE EXPENSE

Finance income comprises interest income, changes in the fair value of financial assets at fair value through the Statement of Comprehensive

Income, foreign currency gains, and gains on hedging instruments that are recognised in the Statement of Comprehensive Income. Interest

income is recognised as it accrues, using the effective interest method.

Finance expense comprises interest expense on borrowings, foreign currency losses, changes in the fair value of the financial assets at fair value

through the Statement of Comprehensive Income, impairment losses recognised on the financial assets (except for trade receivables), and losses

on hedging instruments that are recognised in the Statement of Comprehensive Income. All borrowing costs are recognised in the Statement of

Comprehensive Income using the effective interest method.

($000)20182017

FINANCE INCOME

Interest income2678

2678

FINANCE EXPENSES

Interest expense(1,121)(572)

Interest paid - unwinding of discount of financial liability(127)(51)

Foreign exchange losses – realised(370)(521)

Foreign exchange losses – unrealised

1

(228)(86)

(1,846)(1,230)

Net finance expense(1,820)(1,152)

1

Foreign exchange losses included an unrealised loss of $350,000 (2017: $144,000) on intercompany loans.

10 INCOME TAX EXPENSE

In the Statement of Comprehensive Income the income tax expense comprises current and deferred tax.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted at the reporting date, and

any adjustment to tax payable in respect of previous years. Current tax payable also includes any tax liability arising from the declaration of dividends.

Deferred tax is recognised, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their

carrying amounts in the consolidated financial statements.

Deferred income tax is determined using tax rates (and laws) that have been enacted or substantially enacted by the reporting date and are

expected to apply when the related deferred income tax asset is realised or the deferred income tax liability is settled.

A deferred tax asset is recognised to the extent that it is probable that future taxable profits will be available against which temporary differences

can be utilised. Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer probable that the related

benefits will be realised.

Deferred income tax is provided on temporary differences arising on investments in subsidiaries, except for deferred income tax liabilities where

the timing of the reversal of the temporary difference is controlled by the Group and it is probable that the temporary difference will not reverse in

the foreseeable future.

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax

liabilities and when the deferred income tax assets and liabilities relate to income tax levied by the same taxation authority on either the same

taxable entity or different entities where there is an intention to settle the balance on a net basis.

Additional income tax expenses that arise from the distribution of cash dividends are recognised at the same time that the liability to pay the

related dividend is recognised. The Group does not distribute non-cash assets as dividends to its shareholders.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

10 INCOME TAX EXPENSE (CONTINUED)

($000)20182017

(a) RECONCILIATION OF EFFECTIVE TAX RATE

Profit before tax for the year20,73217,436

Income tax using the Company’s domestic tax rate of 28%5,8054,882

Non-deductible expense724343

Difference in tax rates of overseas subsidiaries(372)(187)

Under provided in prior periods706573

Income tax expense6,8635,611

($000)20182017

(b) INCOME TAX CHARGE IS REPRESENTED AS FOLLOWS:

Tax payable in respect of current year8,5775,846

Deferred tax benefit(2,420)(808)

Under provided in prior periods706573

6,8635,611

11 DEFERRED TAX ASSET/(LIABILITY)

($000)20182017

RECOGNISED DEFERRED TAX ASSETS

Deferred tax assets are attributable to the following:

Trade and other receivables-10

Deferred revenue701815

Provisions including employee entitlements and doubtful trade debtors2,3121,421

Trade losses carried forward613640

Fixed assets and foreign exchange-2

Total deferred tax asset3,6262,888

RECOGNISED DEFERRED TAX LIABILITIES

Deferred tax liabilities are attributable to the following:

Intangible assets(10,308)(7,076)

Trade and other receivables(197)-

Other(143)-

Total deferred tax liabilities(10,648)(7,076)

The movement in temporary differences has been recognised in the Statement of Comprehensive Income. Deferred tax has been recognised at a

rate at which they are expected to be realised: 28% for New Zealand entities, 30% for Australian entities, 19% for UK entities, 22% for Denmark

entities and 35% for Malta entities.

56 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 57
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

11 DEFERRED TAX ASSET/(LIABILITY) (CONTINUED)

Movement in temporary timing differences during the year:

BALANCEBUSINESS

TEMPORARY

MOVEMENTSCURRENCYBALANCE

($000)1 OCT 2017COMBINATIONSRECOGNISEDTRANSLATION30 SEP 2018

Trade and other receivables10-(207)-(197)

Intangible assets(7,076)(4,924)2,091(399)(10,308)

Deferred revenue815-(118)4701

Provisions including employee entitlements and doubtful

trade debtors1,421-856352,312

Trade losses carried forward640-(76)49613

Other2-(126)(19)(143)

Total(4,188)(4,924)2,420(330)(7,022)

BALANCEBUSINESS

TEMPORARY

MOVEMENTSCURRENCYBALANCE

($000)1 OCT 2016COMBINATIONSRECOGNISEDTRANSLATION30 SEP 2017

Trade and other receivables(99)9114(14)10

Intangible assets(2,071)(5,525)741(221)(7,076)

Deferred revenue988-.(173)-.815

Provisions including employee entitlements and doubtful

trade debtors1,024165167651,421

Trade losses carried forward-620(24)44640

Other-31(19)(10)2

Total(158)(4,700)806(136)(4,188)

IMPUTATION CREDITS

($000)20182017

NZ Imputation credits available for use in subsequent reporting periods4,9502,099

12 EARNINGS PER SHARE

The Group presents basic and diluted earnings per share (EPS) data for its ordinary shares.

Basic EPS is calculated by dividing the net profit attributable to ordinary shareholders of the Company by the weighted average number of

ordinary shares on issue during the year, excluding shares purchased and held as treasury shares.

Diluted EPS is determined by adjusting the net profit attributable to ordinary shareholders and the weighted average number of ordinary shares

on issue for the effects of the dilutive impact of potential ordinary shares, which comprise performance share rights granted to employees.

Potential ordinary shares are treated as dilutive when, and only when, their conversion to ordinary shares would decrease EPS or increase the

profit per share.

($000)20182017

Profit attributable to the shareholders of the company($000)13,86911,825

Basic weighted average number of ordinary shares issued(000)86,62278,258

Basic and diluted earnings per share (dollars) ($)0.160.15

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

13 CAPITAL

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares and share options are recognised

as a deduction from equity, net of any tax effects. Where any Group company purchases the Company’s equity share capital (treasury shares),

the consideration paid is deducted from equity attributable to the Company’s equity holders until the shares are cancelled or transferred outside

the Group.

SHARES ISSUEDSHARE CAPITAL

(000)2018201720182017

Ordinary Shares98,52583,697190,968101,490

Ordinary shares are fully paid and have no par value. The holders of ordinary shares are entitled to receive dividends as declared from time to

time and are entitled to one vote per share at meetings of the Company, and rank equally with regard to the Company’s residual assets.

On 2 July 2018, Gentrack Group Limited received gross proceeds of $1.9m from the issue and allotment of 274,754 new ordinary shares at an

issue price of $6.93 per share, as discussed in note 33.

In July 2018, Gentrack Group Limited launched an accelerated entitlement offer under which Eligible Shareholders were entitled to acquire 1 New

Share for every 5.77 Existing Shares held on Friday 6 July at an Application Price of $6.19 per New Share. This was successfully completed by

early August 2018. As a result of this Offer, Gentrack Group Limited received gross proceeds of $90.1m from the allotment of 14,553,208 New

Ordinary Shares.

On 30 March 2017, Gentrack Group Limited received gross proceeds of $35,511k from the allotment of 9,538,373 new ordinary shares at an issue

price of $3.72 per share.

On 3 April 2017, Gentrack Group Limited received gross proceeds of $5,326k from the allotment of 1,459,371 new ordinary shares at an issue

price of $3.65 per share, fair valued at $3.90 per share resulting in an increase in capital of $367k, as discussed in note 33.

Transaction costs directly related to the issue of new shares of $2,558,903 (2017: $109,725), being stock exchange fees, legal fees and

underwriting fees, were incurred in these transactions and reduce the share proceeds received.

14 EMPLOYEE SHARE PLAN

The Group operates an equity based share rights scheme for selected senior employees. If the unlisted performance share rights vest, ordinary

shares will be issued to the employees at or around the vesting date. The issue price of the shares was determined by reference to the 10 trading

day volume weighted average price of shares traded on the NZX immediately following the announcement of the annual financial results to which

the commencement date of the share rights performance period relates.

Vesting is conditional on the completion of the necessary years’ service to the vesting date and performance goals over the vesting period.

The share rights scheme is an equity settled scheme and is measured at fair value at the date of the grant. The fair value determined at the grant

date of the equity-settled share based payments is expensed over the vesting period, based on the Group’s estimate that the shares will vest.

These options were valued using the Black Scholes valuation model and the option cost for the year ending 30 September 2018 of $331,000 has

been recognised in the Group’s Statement of Comprehensive Income for that period (2017: $178,000).

Details of the unlisted performance share rights scheme are:

Commencement date1 October 20171 October 20162 May 2016

Issue price5.763.252.24

Vesting date30 November 202030 November 201931 January 2019

Granted78,04075,859152,400

% of shares vested0%0%0%

15 DIVIDENDS PAID

DIVIDEND PER SHAREDIVIDEND PAID

($000)2018201720182017

Final dividend paid0.0850.0777,1145,598

Interim dividend paid0.0500.0424,1853,515

0.1350.11911,2999,113

58 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 59
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

16 CASH AND CASH EQUIVALENTS

Comprise cash in hand, deposits held at call with banks, other short-term and highly liquid investments with original maturities of three

months or less.

($000)20182017

Bank balances11,3989,723

Cash on hand24

11,4009,727

17 TRADE AND OTHER RECEIVABLES

The Group recognises trade and other receivables initially at fair value and subsequently measured at amortised cost using the effective interest

method, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that the

Group will not be able to collect all amounts due according to the original terms of the receivables. The carrying amount of an asset is reduced

through the use of a provision account, and the amount of the loss is recognised in the Statement of Comprehensive Income. When a receivable is

uncollectible, it is written off against the provision account for receivables. Subsequent recoveries of amounts previously written off are credited

against the Statement of Comprehensive Income.

($000)20182017

Trade debtors17,58315,909

Provision for doubtful debts(504)(167)

Provision for warranty claims(15)(15)

Work in progress/accrued debtors4,0934,182

Sundry receivables and prepayments2,8981,804

24,05521,713

(a) CREDIT RISK

The aging of the Group’s trade debtors at the reporting date was as follows:

($000)GROSSALLOWANCE FOR DOUBTFUL DEBTS

2018201720182017

Not past due8,90411,773-.-.

Past due 1-30 days2,9962,116-.-.

Past due 31-60 days1,3891,008-.-.

Past due 61-90 days1,316368-.-.

Past due over 90 days2,978644504167

17,58315,909504167

The movement in the provision for doubtful debts during the year was as follows:

($000)20182017

Opening balance167115

Acquired through business combinations-.83

Increase in provision419-.

Write back of provision(75)(36)

Effect of movement in foreign exchange(7)5

Bad debt written off-.-.

Balance at 30 September504167

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

18 PROPERTY, PLANT AND EQUIPMENT

In the Statement of Financial Position property, plant and equipment is stated at historical cost less depreciation. Historical cost includes

expenditure that is directly attributable to the acquisition of the items.

Depreciation on assets is calculated using the straight-line method to allocate the difference between their original costs and their residual

values over their estimated useful lives, as follows:

• Office equipment, fixtures and fittings 7 years

• Computer equipment 3 to 7 years

• Leasehold improvements Terms of leases

The assets’ residual values and useful lives are reviewed and adjusted if appropriate at each balance date.

An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated

recoverable amount.

Gains and losses on disposals are determined by comparing proceeds with carrying amounts and are recognised in the Statement of

Comprehensive Income.

($000)NOTEFURNITURE &

EQUIPMENT

COMPUTER

EQUIPMENT

LEASEHOLD

IMPROVEMENTS

2018

TOTAL

YEAR ENDED 30 SEPTEMBER 2018

Opening balance5367731,2152,524

Acquired through business combinations331654-70

Additions7867198592,364

Disposals(74)(57)(173)(304)

Depreciation charge(176)(576)(148)(900)

Effect of movement in foreign exchange34173182

Closing net book amount1,1229301,7843,836

Cost2,0843,2722,0507,406

Accumulated depreciation(962)(2,342)(266)(3,570)

Net book amount1,1229301,7843,836

($000)NOTEFURNITURE &

EQUIPMENT

COMPUTER

EQUIPMENT

LEASEHOLD

IMPROVEMENTS

2017

TOTAL

YEAR ENDED 30 SEPTEMBER 2017

Opening balance2604892751,024

Acquired through business combinations33257188350795

Additions964677051,268

Disposals-.-.(33)(33)

Depreciation charge(93)(385)(103)(581)

Effect of movement in foreign exchange16142151

Closing net book amount5367731,2152,524

Cost1,2322,2901,6655,187

Accumulated depreciation(696)(1,517)(450)(2,663)

Net book amount5367731,2152,524

60 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 61
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

19 GOODWILL

Goodwill represents the difference between the cost of acquisition and the fair value of the net identifiable assets acquired. Goodwill is stated at cost

less any accumulated impairment losses. Goodwill is allocated to cash-generating units and is not amortised but is tested annually for impairment.

($000)NOTE20182017

Opening balance122,21240,277

Goodwill arising on acquisition3322,40878,643

Goodwill impairment(3,984)-

Exchange rate differences5,5533,292

Closing net book amount146,189122,212

Goodwill allocated to Gentrack Velocity43,89537,377

Goodwill allocated to Airport 20/202,9002,900

Goodwill allocated to Junifer63,77560,144

Goodwill allocated to Blip8,3767,833

Goodwill allocated to CA Plus11,00513,958

Goodwill allocated to Evolve Analytics16,238-

Net book amount146,189122,212

Goodwill has been allocated to the cash generating units (CGUs) as summarised in the previous table. The balances against Gentrack Velocity and

Airport 20/20 operating units relate to acquisitions in 2012. The balances against Junifer, Blip and CA Plus arise from the acquisitions completed

in the year ended 30 September 2017.

In June 2018 the acquisition of Evolve Analytics was completed which gave rise to goodwill of $22.408m being recognised. Of this $16.238m was

allocated to the Evolve Analytics CGU, and the balance of $6.518m was allocated to the Gentrack Velocity CGU based on Gentrack’s assessment of

the strategic synergistic value component within the enterprise valuation for the purchase consideration. Evolve Analytics is included in the

Utility segment of the Group.

Except for Evolve Analytics, tests have been conducted for impairment on the CGUs based on value in use calculations as described in the

following paragraphs. Evolve Analytics was acquired three months before the balance date and the acquisition price approximated fair value less

cost to sell.

GENTRACK VELOCITY, JUNIFER AND AIRPORT 20/20

The impairment analysis was based on the Group’s five-year forecast that was included in the Group 2023 Strategy dated May 2018. The forecast

reflected management’s consideration of past performance and its assessment of future expectations. Growth assumptions applied up to the

terminal year were aligned with the Group’s long term 15% CAGR (compound average growth rate) EBITDA growth objectives.

A post tax weighted average cost of capital (WACC) of 10.8% (2017: 10.4%) was applied. The WACC reflects specific risks associated with the

CGU operations and markets in which it operates. The growth rate used to extrapolate cash flows beyond the 5-year forecast is 2.5% (2017:

2.5%) which is consistent with forecasts conducted in similar industry reports.

No impairment to the carrying value of goodwill was identified for these CGUs.

Changes in key assumptions were considered as sensitivities. These are summarised in the table below.

BLIP

The impairment analysis was based on the Group’s five-year forecast that was used to support the valuation and acquisition of BLIP in 2017,

adjusting for actual performance in the FY17 and FY18 financial years and the approved budget for FY19. Growth assumptions applied up to the

terminal year represented an EBITDA growth CAGR of 21%. BLIP is included in the Airports segment of the Group.

A post tax weighted average cost of capital (WACC) of 11.1% was applied. The WACC reflects specific risks associated with the CGU operations,

stage of growth and markets in which it operates. The growth rate used to extrapolate cash flows beyond the 5-year forecast is 2.5% which is

consistent with forecasts conducted in similar industry reports.

No impairment to the carrying value of goodwill was identified for the BLIP CGU.

Changes in key assumptions were considered as sensitivities. Management considers that no reasonably possible changes to any of the key

assumptions would result in the carrying value exceeding the recoverable value in use.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

19 GOODWILL (CONTINUED)

CA PLUS

The impairment analysis was based on the CGU’s five-year forecast that was refreshed in August 2018 which reflected actual performance in the

FY17 and FY18 financial years and the approved budget for FY19.

A post tax weighted average cost of capital (WACC) of 12.0% was applied. The WACC reflects specific risks associated with the CGU operations,

stage of growth and markets in which it operates. The growth rate used to extrapolate cash flows beyond the 5-year forecast is 2.5% which is

consistent with forecasts conducted in similar industry reports. CA PLUS is included in the Airports segment of the Group.

CA Plus is an early stage business which is expected to scale and grow rapidly. Its performance to date has been affected by delays in

completing the core product offering and delayed sales execution as a result. Actions are in place to address these issues, however at 30

September 2018 performance was estimated to be approximately 12 months behind the acquisition business plan. As described in note 7

Gentrack has assessed that the earn out targets associated with the valuation of the deferred portion of consideration for the remaining 25% of

the business not held by Gentrack which is based on a cumulative EBITDA target for the three years to 31 December 2019 will not be achieved.

As a result, the deferred consideration liability in respect of Gentrack’s put option has been revalued to 1 Euro. Similarly, the impact of the delayed

growth profile of the business in the forecast period for the impairment testing gives rise to an impairment to goodwill amounting to $3.984m.

The carrying value after the impairment of $13.1m (value in use) remains sensitive to the future growth and performance of the CA Plus business.

Management considers that based on the sales opportunity pipeline and quality of prospects including opportunities to cross sell to customers in

the Gentrack Airports portfolio it is not appropriate to recognise any further impairment at this stage. However, if the expected growth and

performance does not eventuate, there may be need for further impairment. Sensitivities are summarised below.

30 SEPTEMBER 2018SENSITIVITIES

($000)RECOVERABLE

AMOUNT

EBITDA

+5%

EBITDA

5%

WACC

+1%

WACC

-1%

Gentrack Velocity300,56615,028(15,028)(33,232)42,394

Airport 20/2066,5473,327(3,327)(7,686)9,819

Junifer183,5809,179(9,179)(21,063)26,900

BLIP21,0051,086(1,086)(2,097)2,648

CA PLUS13,054780(780)(1,366)1,693

20 INTANGIBLE ASSETS

CAPITALISED DEVELOPMENT

Costs that are directly associated with the development of software are recognised as intangible assets where the following criteria are met:

• it is technically feasible to complete the software product so that it will be available for use;

• management intends to complete the software product and use or sell it;

• there is an ability to use or sell the software product;

• it can be demonstrated how the software product will generate probable future economic benefits;

• adequate technical, financial and other resources to complete the development and to use or sell the software product are available; and

• the expenditure attributable to the software product during its development can be reliably measured.

Software development costs that meet the above criteria are capitalised. Other development expenditure that does not meet the above criteria

is recognised as an expense as incurred. Development costs previously recognised as expenses are not recognised as assets in a subsequent

period. Software development costs recognised as assets are amortised over their estimated useful lives.

BRANDS

Brands are considered to have an indefinite useful life and are held at cost and are not amortised, but are subject to an annual impairment test

consistent with the methodology outlined for goodwill above.

OTHER INTANGIBLE ASSETS

Other intangible assets consist of internal use software, acquired source code, trade-marks and customer relationships. They have finite useful

lives and are measured at cost less accumulated amortisation and accumulated impairment losses.

AMORTISATION

Except for goodwill and brands, intangible assets are amortised on a straight-line basis in the Statement of Comprehensive Income over their

estimated useful lives, from the date that they are available for use.

62 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 63
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

20 INTANGIBLE ASSETS (CONTINUED)

The estimated useful lives for the current and comparative periods are as follows:

• Acquired source code 10 years

• Customer relationships 10 years

• Trademarks 4 years

• Internal use software 3 years

• Capitalised development 5-10 years

Amortisation methods, useful lives and residual values are reviewed at each financial year end and adjusted if appropriate.

($000)NOTESOFTWARECUSTOMER

RELATIONSHIPS

BRAND NAMESTRADE-

MARKS

CAPITALISED

DEVELOPMENT

2018

TOTAL

YEAR ENDED 30 SEPTEMBER 2018

Opening balance24,78311,2505,0241189041,958

Additions186---3,7303,916

Acquisition through business

combinations3316,5598,994-812-26,365

Amortisation charge(3,792)(1,855)-(43)(397)(6,087)

Effect of movement in foreign

exchange1,390613-13192,035

Closing net book amount39,12619,0025,0247934,24268,187

Cost50,65025,6205,0248474,65486,795

Accumulated amortisation(11,524)(6,618)-(54)(412)(18,608)

Net book amount39,12619,0025,0247934,24268,187

($000)NOTESOFTWARECUSTOMER

RELATIONSHIPS

BRAND NAMESTRADE-

MARKS

CAPITALISED

DEVELOPMENT

2017

TOTAL

YEAR ENDED 30 SEPTEMBER 2017

Opening balance6,8704,4585,02414-.16,366

Additions28-.-.-.892920

Acquisition through business

combinations3319,2967,686-.-.-.26,982

Amortisation charge(2,219)(1,177)-.(3)(11)(3,410)

Effect of movement in foreign

exchange808283-.-.91,100

Closing net book amount24,78311,2505,0241189041,958

Cost32,40015,9645,0242290154,311

Accumulated amortisation(7,617)(4,714)-(11)(11)(12,353)

Net book amount24,78311,2505,0241189041,958

21 TRADE PAYABLES AND ACCRUALS

The Group recognises trade and other payables initially at fair value and subsequently measured at amortised cost using the effective interest

method. They represent liabilities for goods and services provided to the Group prior to the end of the financial year that are unpaid. The amounts

are unsecured, non-interest bearing and are usually paid within 45 days of recognition.

($000)20182017

CURRENT

Trade creditors5,1023,188

Sundry accruals1,8051,791

6,9074,979

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

22 LEASE INCENTIVES

($000)20182017

Lease incentives3,612693

Lease incentives relate to new premises in London and Auckland, which were for terms of 5 years and 12 years respectively.

23 EMPLOYEE ENTITLEMENTS

Liabilities for wages and salaries, including non-monetary benefits, long service leave and annual leave are recognised in employee benefits in

respect of employees’ services up to the reporting date. They are measured at the amounts expected to be paid when the liabilities are settled.

Cost for non-accumulating sick leave is recognised when the leave is taken and measured at the rates paid or payable.

($000)20182017

CURRENT

Liability for long service leave492433

Short term employee benefits3,3594,304

3,8514,737

NON-CURRENT

Liability for long service leave339361

339361

24 INTEREST BEARING LOANS AND BORROWINGS

FUNDING ACTIVITIES

The Group currently maintains a revolving five year credit facility and a working capital facility with ASB on the terms outlined below.

The revolving credit facility aggregated is NZD$42.5 million, and the working capital facility is NZD$8 million, totalling NZD$50.5 million. The purpose

of the revolving credit facility is to part fund acquisitions and other capital projects. The purpose of the working capital facility is to assist with funding

the working capital requirements of the Group. During the year all drawn down debt was repaid, following the rights issue (see note 13) and as a

result, at 30 September 2018, NZD$nil (2017: NZD$44,989k) was drawn down. Interest on both is payable at a rate calculated as a base rate plus a

pre-determined margin. During the year, the average rates for the borrowings were GBP1.8249%, NZD3.2800% and EUR1.200%. There are covenants

in place relating to gearing and interest cover and the Group was in compliance with them during the year. The maturity date for each drawdown is the

end of the next interest reset date. Gentrack has the right to roll over the drawdowns up to the maturity of the facility, 28 March 2022.

The Group has provided a General Security Deed over all the present and after acquired property of all entities in the consolidated Group.

25 FINANCIAL LIABILITIES

The potential cash payments related to put options issued by the Group over the equity of subsidiary companies are accounted for as financial

liabilities.

The amount that may become payable under the option on exercise is initially recognised at fair value within borrowings. Options are

subsequently reassessed to fair value, using the effective interest rate method, and any change arising is reflected as an adjustment to the

financial liability and a corresponding entry is recognised in the Statement of Comprehensive Income.

See note 7 Revaluation of acquisition related to deferred consideration liability for more details.

($000)20182017

Earn-out (current)-527

Put/call options (non-current)2,8085,964

Balance at 30 September 20182,8086,491

The reduction for the put/call options relates to the revaluation of the vendor put option for CA PLUS Limited of $3,835k which is described in

note 7, with additional movement from net present value adjustment of $121k and the remainder foreign exchange.

64 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 65
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

26 FINANCIAL RISK MANAGEMENT

The Group’s principal financial instruments include trade receivables and payables, cash and short term deposits, borrowings and loans.

As a result of the Group’s operations and sources of finance, it is exposed to credit risk, liquidity risk and market risks which include foreign

currency risk, commodity price risk and interest risk. These risks are described below.

The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk management framework. The Group’s

risk management policies are established to identify and analyse the financial risks faced by the Group, to set appropriate risk limits and controls,

and to monitor risks and adherence to limits. Risk management policies and systems are reviewed regularly to reflect changes in market

conditions and the Group’s activities.

26 FINANCIAL RISK MANAGEMENT (CONTINUED)

Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis for measurement and the basis

upon which income and expenses are recognised, in respect of each class of financial asset and financial liability are disclosed in the Statement

of Accounting Policies and notes to the financial statements.

The Group holds the following financial instruments:

($000)20182017

FAIR VALUE

THROUGH

PROFIT & LOSS

LOANS AND

RECEIVABLES

OTHER

AMORTISED

COST

FAIR VALUE

THROUGH

PROFIT & LOSS

LOANS AND

RECEIVABLES

OTHER

AMORTISED

COST

FINANCIAL ASSETS

Cash and cash equivalents11,400--9,727--

Trade debtors-17,079--15,742-

11,40017,079-9,72715,742-

FINANCIAL LIABILITIES

Bank loans-----44,989

Trade creditors--5,102--3,188

Financial liabilities2,808--6,491--

2,808-5,1026,491-48,177

(a) CREDIT RISK

Credit risk is the risk of financial loss to the Group if a customer or counter party to a financial instrument fails to meet its contractual

obligations, and it arises principally from the Group’s trade receivables from customers in the normal course of business.

The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each customer. The credit worthiness of a customer

or counter party is determined by a number of qualitative and quantitative factors. Qualitative factors include external credit ratings (where

available), payment history and strategic importance of customer or counter party. Quantitative factors include transaction size, net assets of

customer or counter party, and ratio analysis on liquidity, cash flow and profitability.

In relation to trade receivables, it is the Group’s policy that all customers who wish to trade on terms are subject to credit verification on an

ongoing basis with the intention of minimising bad debts. The nature of the Group’s trade receivables is represented by regular turnover of

product and billing of customers based on the Group’s contractual payment terms.

The Group establishes an allowance for impairment that represents its estimate of incurred losses in respect of trade and other receivables.

The carrying amount of the Group’s financial assets represents the maximum credit exposure as summarised above.

Refer to Note 17 for an aging profile for the Group’s trade receivables at reporting date.

(b) LIQUIDITY RISK

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as and when they become due and payable. The Group’s

approach to managing liquidity risk is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when they become

due and payable, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the Group’s reputation.

The Group has sufficient cash to meet its requirements in the foreseeable future.

Maturities of financial liabilities

The following table details the Group’s contractual maturities of financial liabilities, including estimated interest payments and excluding the

impact of netting agreements, as at the reporting date:

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

26 FINANCIAL RISK MANAGEMENT (CONTINUED)

2018 ($000)1 YEAR OR

LESS

OVER 1 TO 5

YEARS

OVER 5

YEARS

TOTAL

CONTRACTUAL

CASH FLOWS

CARRYING

AMOUNT

LIABILITIES

NON-DERIVATIVE FINANCIAL LIABILITIES

Financial liabilities-2,808-2,8082,808

Trade and other payables5,102--5,1025,102

5,1022,808-7,9107,910

2017 ($000)1 YEAR OR

LESS

OVER 1 TO 5

YEARS

OVER 5

YEARS

TOTAL

CONTRACTUAL

CASH FLOWS

CARRYING

AMOUNT

LIABILITIES

NON-DERIVATIVE FINANCIAL LIABILITIES

Bank loans2,83645,441-.48,27744,989

Financial liabilities5275,964-.6,4916,491

Trade and other payables3,188-.-.3,1883,188

6,55151,405-.57,95654,668

(c) MARKET RISK

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect the Group’s income or the value of

its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable

parameters, while optimising the return on risk.

Foreign currency risk

The Group is exposed to currency risk on sales transactions that are denominated in a currency other than the respective functional currencies

of Group entities, primarily the Australian Dollar (AUD), Hong Kong Dollar (HKD), Pound Sterling (GBP), EURO (EUR) and US Dollar (USD), and

Singapore Dollar (SGD).

The Group’s exposure to foreign currency risk at the reporting date was as follows (all amounts are denominated in New Zealand Dollars):

2018 ($000)AUDGBPEURUSDHKDSGDDKK

Cash and cash equivalents3,0071,02318366-145-

Trade and other receivables426-1,0301,519180276-

Trade and other payables(168)-(4)(261)(9)--

Financial liabilities------(2,808)

3,2651,0231,0441,624171421(2,808)

2017 ($000)AUDGBPEURUSDHKDSGDDKK

Cash and cash equivalents9143-762---

Trade and other receivables528661,282398-364-

Bank loans-(2,228)(9,021)----

Trade and other payables(14)(598)(8)(3)(4)(74)-

Financial liabilities------(3,101)

1,428(2,757)(7,747)1,157(4)290(3,101)

66 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 67
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

26 FINANCIAL RISK MANAGEMENT (CONTINUED)

Summarised sensitivity analysis

The following table summarises the sensitivity of the Group’s financial assets and financial liabilities to foreign currency risk.

2018 ($000)FOREIGN CURRENCY RISK

1

PROFIT IMPACT

-10%+10%

Cash and cash equivalents507(415)

Trade and other receivables383(314)

Trade and other payables(51)55

Financial liabilities(312)255

Total increase/(decrease)527(419)

2017 ($000)FOREIGN CURRENCY RISK

1

PROFIT IMPACT

-10%+10%

Cash and cash equivalents186(153)

Trade and other receivables293(240)

Bank loans(1,250)1,023

Trade and other payables(78)64

Financial liabilities(345)282

Total (decrease)/increase(1,194)976

1

The foreign currency sensitivity above represents a 10% decrease and increase in spot foreign exchange rates.

Interest rate risk

The Group’s interest rate risk arises from its bank loans. The repricing of these exposes the Group to cash flow interest rate risk. The Group

does not enter into interest rate hedges.

The interest rate repricing profiles of the Group’s financial assets and liabilities subject to interest rate risk are:

If interest rates had been 1.0% higher/lower during the period with all other variables held constant, the impact on the interest expense of the

Group would have been $402,000 higher/$402,000 lower (2017: $217,000 higher/$99,000 lower) respectively.

(d) CAPITAL MANAGEMENT

The capital structure of the Group consists of equity raised by the issue of ordinary shares in the parent company.

The Group manages its capital to ensure that companies in the Group are able to continue as going concerns. The Group is not subject to any

externally imposed capital requirements.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

(e) FAIR VALUE MEASUREMENT

The carrying amounts of the Group’s financial assets and liabilities approximate their fair value due to their short interest maturity periods.

27 RELATED PARTIES

IDENTITY OF RELATED PARTIES

The Group has related party relationships with its subsidiaries. The related party transactions primarily consist of the purchase and sale of

software products, provision of technical support, loan advances and repayments, consultancy services and management charges on commercial

terms. Related parties to the Group are as follows:

EntityPrincipal Activity

Gentrack Group Australia Pty LimitedAustralian holding company

Gentrack Pty LimitedAustralian operating company – software development, sales and support

Veovo Holdings (Denmark) ApSDanish holding company

Blip Systems A/SDanish operating company – software development, sales and support

CA Plus LimitedMaltese operating company – software development, sales and support

Veovo Limited (formerly Total Terminal

Technologies Limited)

New Zealand holding company

Gentrack LimitedNew Zealand operating company – software development, sales and support

Gentrack Holdings (UK) LimitedUnited Kingdom holding company

Gentrack UK LimitedUnited Kingdom operating company – software development, sales and support

Junifer Systems LimitedUnited Kingdom dormant company

Evolve Analytics LimitedUnited Kingdom operating company – software development sales and support

Evolve Parent LimitedUnited Kingdom holding company

Gentrack (Singapore) Pte LimitedSingapore operating company – software sales and support

Veovo IncUSA operating company – software sales and support

Management fees of $3,382,836 (2017: $2,010,200) were charged by Gentrack Limited, the New Zealand operating company, to related parties

during the year to cover management type activities.

A number of the Company’s directors are also directors of other companies. No transactions have occurred between Gentrack and any of these

companies during the year. There have been no transactions between Gentrack and the directors during the year.

28 OPERATING LEASE COMMITMENTS

($000)20182017

NON-CANCELLABLE OPERATING LEASE

COMMITMENTS DUE:

Not later than one year2,6372,264

Later than one year, not later than five years8,0318,171

Later than five years6,7248,497

17,39218,932

The Group leases premises, plant and equipment. Operating leases held over properties give the Group the right to renew the lease subject to

redetermination of the lease rental by the lessor. There are no renewal options or options to purchase in respect of plant and equipment held

68 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 69
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

under operating leases.

29 KEY MANAGEMENT PERSONNEL

Key management personnel are defined as those persons having authority and responsibility for planning, directing and controlling the activities

of the Group, directly or indirectly, and include the Directors, the Chief Executive, their direct reports. The following table summarises

remuneration paid to key management personnel.

($000)20182017

Salaries, bonuses and other benefits3,7603,316

Share based payments331178

Post employment benefits--.

Directors’ fees423371

Total salaries and benefits4,5143,865

OTHER TRANSACTIONS WITH KEY MANAGEMENT PERSONNEL

There were no other transactions with key management personnel during the year.

30 CAPITAL COMMITMENTS

The capital expenditure commitments as at 30 September 2018 are $nil (2017: $843k).

31 CONTINGENCIES

ASB New Zealand has provided the following guarantees on behalf of the Gentrack Group:

NZD$134,013 (AUD$122,850) to ASB Bank. This guarantee is open ended.

NZD$191,990 (HKD$994,528) to ASB Bank. This guarantee expires on 8 September 2019.

NZD$75,000 to NZX Limited. This guarantee has no expiry date.

NZD$114,574 (AUD$105,030) to ASB Bank. This guarantee is open ended.

NZD$608,747 (AUD$558,038) to ASB Bank. This guarantee expires on 30 April 2020.

NZD$70,018 (SGD$63,441) to ASB Bank. This guarantee expires on 31 December 2018.

Gentrack Group Limited had utilised $986,751 of their $3,750,000 bond from ASB Bank at 30 September 2018.

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

32 CASH FLOW INFORMATION

($000)20182017

(a) RECONCILIATION OF OPERATING CASH FLOWS WITH REPORTING PROFIT AFTER TAX:

Profit after tax13,86911,825

Adjustments

Deferred tax(2,420)(808)

Doubtful debts337(36)

Loss on foreign exchange transactions59886

Share based payments331178

Net interest expense1,095494

Revaluation and interest of financial liability(3,888)-

Other non-cash items(79)33

Depreciation and amortisation6,9873,991

Impairment of goodwill3,984-

20,81415,763

Add/(less) movements in other working capital items:

Decrease/(increase) in trade and other receivables278(6,656)

Increase in tax payable1,4181,611

(Decrease)/increase in GST payable(197)933

(Decrease)/increase in deferred revenue(1,906)1,009

(Decrease)/increase in employee entitlements(908)1,465

Increase/(decrease) in trade payables and accruals2,753(66)

Net cash inflow from operating activities22,25214,059

(b) BANK FACILITIES:

Bank facility50,50050,500

Unused bank facility50,5005,511

33 BUSINESS COMBINATIONS

The Group made the following acquisitions during the year:

On 29 June 2018 the Group acquired 100% of the shares in Evolve Parent Limited and Evolve Analytics Limited (“Evolve”) for cash consideration

of $43 million. The non-cash consideration in Evolve is the issue of 274,754 shares (fair value of $1.9 million) in Gentrack Group Limited,

subscribed for by the sellers of Evolve Analytics Limited.

Evolve is a market leading provider of software and services to the UK energy retail sector, specialising in the identification and correction of

settlement and billing errors as well as the accuracy of standing data managing data for over 10 million meter points. Customers include three of

the big 6 UK energy suppliers. The combined Gentrack and Evolve businesses enhance the range of product functionality and will help position

the Group as the market leader in the UK providing a strong base to expand into new markets.

Evolve’s SaaS based solutions and services improve customers’ revenue collection and cost control, and are highly complementary to Gentrack’s

core billing and customer engagement solutions. The acquisition extends Gentrack’s product offering for UK utilities with valuable cross selling

potential within the combined customer base. Evolve brings additional organic growth potential to Gentrack.

For the three months ended 30 September 2018, Evolve contributed revenue of $1.4 million and net profit after tax of $0.8 million to the Group’s

result. If the acquisition had occurred on 1 October 2017, the contribution to revenue and net profit after tax for the Group would have been $4.6

million and $1.5 million.

70 / NOTES TO THE FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS / 71
33 BUSINESS COMBINATIONS (CONTINUED)

($000)EVOLVE ANALYTICS

LIMITED

FAIR VALUE OF NET ASSETS ACQUIRED AT ACQUISITION DATE

Cash239

Trade and other receivables1,635

Property, plant and equipment70

Intangible assets26,365

Payables and accruals(804)

Deferred tax(4,924)

Net assets22,581

Cash consideration43,035

Non-cash consideration1,954

Total consideration44,989

GOODWILL RECOGNISED AS A RESULT OF THE ACQUISITION

Total consideration44,989

Net assets(22,581)

Goodwill22,408

The difference between fair value of assets and liabilities acquired and the purchase price has been recognised as goodwill. The goodwill

recognised as a result of the acquisitions reflects the technology and technical expertise of the acquired companies and the synergies expected

to be achieved from integrating the companies into the Group’s existing business. Intangible assets consists of fair values assessed for software

and customer relationships (refer note 20).

BUSINESS COMBINATIONS – PRIOR YEAR

In the year ended 30 September 2017, the Group completed three acquisitions:

a) On 3 April 2017 the Group acquired 100% of the shares in Junifer Systems Limited (“Junifer”) for cash consideration $73.2 million. The

non-cash consideration in Junifer is the issue of 1,459,371 shares (fair value of $5.7 million) in Gentrack Group Limited, subscribed for by the

sellers of Junifer Systems Limited.

(b) On 23 April 2017 the Group acquired 79.81% of the shares in BLIP Systems A/S (“Blip”) for cash consideration of $8.4 million. The Blip

non-cash consideration is made up of two elements; the value of an earn-out provision based on total revenue achieved for the year ending

December 2017 (fair value $0.5 million) and the present value of the liability associated with a vendor put option over 20.19% of the shares in

Blip (fair value $2.4 million). The put option is based on the probability of achieving an average EBITDA target over financial years ending

31 December 2017, 2018 and 2019 and an exercise date of March 2020. The minimum payable under the option is $2.1 million and there is no

upper limit. The undiscounted estimated payment is $2.5m. The Group have accounted for this element of the consideration using the

anticipated acquisition method, and accordingly no non-controlling interest has been recognised.

(c) On 8 May 2017 the Group acquired 75% of the shares in CA PLUS Limited (“CA”) for cash consideration of $6,000. The CA non-cash

consideration is the present value of the liability associated with a vendor put option over 25% of the shares in CA (fair value $3.4 million).

The put option is valued based on a cumulative EBITDA target for the financial years ending 31 December 2017, 2018 and 2019 and an

exercise date of May 2020. The minimum payable under the option is $0.8 million and the maximum $11.9 million. The undiscounted estimated

payment is $3.6m. The Group have accounted for this element of the consideration using the anticipated acquisition method, and accordingly

no non-controlling interest has been recognised.

NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2018

NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2018

33 BUSINESS COMBINATIONS (CONTINUED)

Gentrack Group Limited subscribed to 7,496,400 non-profit participating Redeemable Preference Shares(“RPS”) issued by CA with a nominal

value of ¤1.00 each, fully paid up. The RPS do not entitle the Group to receive notice of and to attend and vote at general meetings of the

Company or to receive dividends. The RPS may be redeemed at any time between April 2020 and April 2055, and shall only be redeemed out

of the distributable profits of CA or out of the proceeds of a fresh issue of shares made for the purpose of redemption. The RPS have been

classified in the CA accounts as a term liability, as the instrument does not have the characteristics of equity, and is eliminated on

consolidation having no overall effect on the Group position. This did not form part of consideration as the RPS are not subscribed for in

exchange for control of CA.

On the date of acquisition the Group repaid $11.8 million of CA’s borrowings. The repayment was treated as a separate transaction.

($000)JUNIFER

SYSTEMS LIMITED

BLIP SYSTEMS

A/S

CA PLUS

LIMITED

FAIR VALUE OF NET ASSETS ACQUIRED AT ACQUISITION DATE

Cash consideration73,1938,3826

Non-cash consideration5,6922,8763,361

Total consideration78,88511,2583,367

GOODWILL RECOGNISED AS A RESULT OF THE ACQUISITION

Total consideration78,88511,2583,367

Net assets(21,044)(3,945)10,121

Goodwill57,8417,31313,488

The values above are stated in New Zealand dollars at the applicable exchange rates at the dates of acquisition.

34 EVENTS SUBSEQUENT TO BALANCE DATE

A final dividend of $8,571,694 ($0.087 per share) was declared on 29 November 2018 for the year ended 30 September 2018, and will be paid on

21 December 2018. During the year an interim dividend of $4,184,863 ($0.05 per share) was paid on 25 June 2018.

72 / NOTES TO THE FINANCIAL STATEMENTS

The Board recognises the importance of good corporate governance,
particularly its role in delivering improved corporate performance and

protecting the interests of all stakeholders.

The Board is responsible for establishing and implementing the

Company’s corporate governance frameworks, and is committed to

fulfilling this role in accordance with best practice while observing

applicable laws, and NZX Corporate Governance guidance.

This section sets out the Company’s commitment to good corporate

governance and addresses the Company’s compliance with the eight

fundamental principles of the NZX Corporate Governance Code (NZX

Code) published in May 2017.

The Company’s Constitution, the Charters and most of the policies

referred to in this Corporate Governance Statement are available on

the Company’s website www.gentrack.com (“Company Website”) in

the Leadership and Governance section of the Investor Centre.

This corporate governance statement is current as at 28 November

2018 and has been approved by the Board.

PRINCIPLE 1 – CODE OF ETHICAL BEHAVIOUR

Directors should set high standards of ethical behaviour, model this

behaviour and hold management accountable for these standards being

followed throughout the organisation.

The Board maintains high standards of ethical conduct and the Chief

Executive Officer is responsible for ensuring that high standards of

conduct are maintained by all staff. The Board has adopted a “Code of

Ethics”, a copy of which is available in the Investor Centre section of

the Company’s website.

The Board is the overall and final body responsible for all decision

making within the Company, with the core objective of representing

and promoting the interests of shareholders by adding long-term value

to the Company.

The Company has a Share Trading Policy for the approval of all share

purchases and sales by staff, including directors. A copy of this policy

is available in the Investor Centre section of the Company’s website.

The Company undertakes appropriate checks of prospective Directors

prior to putting forward a candidate for election and provides material

information in its possession relevant to such a decision to security

holders.

PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE

To ensure an effective Board, there should be a balance of independence,

skills, knowledge, experience and perspectives.

BOARD CHARTER

This describes the Board’s role and responsibilities and regulates

internal Board procedures; a copy of this document is available in the

Investor Centre section on the Company’s website.

The Board directs, and supervises the management of, the business

affairs of the Company including, in particular:

• ensuring that the Company’s goals are clearly established, and

that strategies and resources are in place for achieving them;

• ensuring that there is an ongoing review of performance against

the Company’s strategic objectives;

• approving transactions relating to acquisitions and divestments

and capital expenditure above delegated authority limits;

• ensuring that there is an ongoing assessment of business risks

and that there are appropriate control and accountability systems

in place to manage them;

• monitoring the performance of management and overseeing

company-wide remuneration, employment and health and safety

practices;

• appointing the Chief Executive Officer, setting the terms of their

employment and, where necessary, terminating their employment;

• approving and monitoring the Company’s financial and other

reporting and ensuring the Company’s financial statements

represent a true and fair view; and

• setting the dividend policy.

NOMINATION AND APPOINTMENT

The procedures for the appointment and removal of Directors are

ultimately governed by the Company’s Constitution. The Board has

established a Nominations and Remuneration Committee whose role is

to identify and recommend to the Board individuals for nomination as

members of the Board and its Committees, taking into account such

factors as it deems appropriate, including experience, qualifications,

judgement and the ability to work with other Directors.

COMPOSITION OF BOARD

As at 30 September 2018 the Board comprised six Directors, as

follows:

• John Clifford (Non-executive Chair) – appointed May 2012

• James Docking (Non-executive Director) – appointed May 2012

• Andy Coupe (Non-executive Director) – appointed April 2014

• Graham Shaw (Non-executive Director) – appointed March 2014

• Leigh Warren (Non-executive Director) – appointed May 2012

• Nick Luckock (Non-executive Director) – appointed February 2018

Profiles of each Director are available in the Investor Centre section

on the Company’s website.

The Company has written agreements with each board member

establishing the terms of their appointment.

DELEGATION

To enhance efficiency, the Board has delegated some of its powers to

Board Committees and other powers to the Chief Executive Officer.

The terms of the delegation by the Board to the Chief Executive Officer

are documented in the Board Charter and more clearly set out in the

Company’s Delegated Authority Framework. This framework also

establishes the authority levels for decision-making within the

Company’s management team.

DIRECTOR INDEPENDENCE

The Board Charter requires that at least 50% of Directors be

“independent”.

The Board takes into account the guidance provided under the NZX

Listing Rules in determining the independence of Directors.

The Board will review any determination it makes as to a Director’s

independence on becoming aware of any information that may have an

impact on the independence of the Director. For this purpose,

Directors are required to ensure that they immediately advise the

CORPORATE GOVERNANCE

CORPORATE GOVERNANCE / 73

74 / CORPORATE GOVERNANCE
CORPORATE GOVERNANCE

Board of any relevant new or changed relationships to enable the

Board to consider and determine the materiality of the relationships.

The Board considers that Leigh Warren, Graham Shaw and Andy

Coupe are Independent Directors. The Board has determined that

James Docking and John Clifford are not Independent Directors

because they are both substantial shareholders of the Company. Nick

Luckock is not classed as an independent director because HgCapital

(of which he is a Partner) controls Baincor Nominees Pty Limited,

which is a substantial shareholder of the Company.

SELECTION AND ROLE OF CHAIRMAN

The Chairman of the Board is elected by the non-executive Directors.

The Board supports the separation of the role of Chairman and Chief

Executive Officer. The Chairman’s role is to manage the Board

effectively, to provide leadership to the Board, and to facilitate the

Board’s interface with the Chief Executive Officer.

John Clifford has held the role of Chairman throughout the financial

year. The Board has determined that John Clifford is not an Independent

Director because he is a substantial shareholder in the Company (as

noted above). However, given the nature of the Company, John Clifford

is considered the most appropriate Director to act as Chairman given

his wealth of experience in the utilities sector, having served as

Chairman of several other businesses involved in utility technology.

DIVERSITY AND INCLUSION POLICY

The Company recognises the importance of diversity and inclusion and

is committed to promoting these values within its workplace and

culture. The Board supports this initiative and has approved a Diversity

and Inclusion Policy, a copy of which is available in the Investor

Centre on the Company’s website.

In June 2018 the Company became a member of Diversity Works New

Zealand and has rolled out a number of key initiatives to progress its

diversity and inclusion philosophy. Carer’s leave, in addition to sick

leave, has been introduced to cover days where an employee provides

care or support to a member of his or her immediate family. Flexible

working has also been introduced.

One of the Company’s key priorities over the next financial year will be

to establish a Diversity and Inclusion Committee, the committee will

work to review the Diversity and Inclusion Strategy to progress the

objectives of the Diversity and Inclusion Policy.

At 30 September 2018, the gender breakdown for the Company (and its

wholly owned subsidiaries) was as follows:

BOARDSENIOR

EXECUTIVES

ALL

EMPLOYEES

FY18

Female01134

Male610400

% Female0%9%25%

FY17

Female0291

Male68297

% Female0%20%23%

These figures include permanent full-time, permanent part-time and

fixed-term employees, but not independent contractors or consultants.

A Senior Executive is defined as an employee who reports directly to

the Chief Executive Officer. The Company recruits for predominantly

technology roles.

DIRECTOR EDUCATION

All Directors are responsible for ensuring they remain current in

understanding their duties as Directors. Directors are provided access

to the Company’s on-line knowledge hub.

RETIREMENT AND RE-ELECTION

The Board acknowledges and observes the relevant Director rotation/

retirement rules under the NZX Listing Rules.

DIRECTORS’ SHARE OWNERSHIP

The table of Directors’ shareholdings is included in the Disclosures

section of this Annual Report.

INDEMNITIES AND INSURANCE

Deeds of Indemnity have been granted by the Company in favour of the

Directors in relation to potential liabilities and costs they may incur for

acts or omissions in their capacity as Directors.

The Directors’ and Officers’ Liability insurance covers risks normally

covered by such policies arising out of acts or omissions of Directors

and employees in their capacity as such.

BOARD MEETINGS

The Board has a standard schedule which includes meeting ten times

per annum, in addition other board meetings are held as needed to

deal with specific matters such as acquisition related activity. There

were also separate meetings of the Board Committees. Directors

receive detailed information in Board papers to facilitate decision

making. At each meeting the Board considers key financial and

operational information as well as matters of strategic importance.

Executives regularly attend Board meetings and are also available to

be contacted by Directors between meetings.

Directors who are not members of the Committees may attend the

Committee meetings where invited to do so by the Chairman of the

relevant Committee.

The Board has a broad range of IT, financial, sales, business, risk

management and other skills and expertise necessary to meet its

objectives.

BOARD ACCESS TO INFORMATION AND ADVICE

The Company Secretary is responsible for supporting the

effectiveness of the Board by ensuring that policies and procedures

are followed and co-ordinating the completion and dispatch of the

Board agendas and papers.

All Directors have access to the senior management team to discuss

issues or obtain information on specific areas in relation to items to be

considered at Board meetings or other areas as they consider

appropriate. Further, Directors have unrestricted access to Group

records and information.

The Board, the Board Committees and each Director have the right,

subject to the approval of the Chairman, to seek independent

professional advice at the Company’s expense to assist them to carry

CORPORATE GOVERNANCE
out their responsibilities. Further, the Board and Board Committees

have the authority to secure the attendance at meetings of outsiders

with relevant experience and expertise.

CONFLICTS OF INTEREST

The Board Charter outlines the Board’s policy on conflicts of interest.

Where conflicts of interest do exist, Directors excuse themselves

from discussions and do not exercise their right to vote in respect of

such matters.

PERFORMANCE REVIEW

The Board has a formal review of its performance on an annual basis.

A review was undertaken in August 2018.

PRINCIPLE 3 – BOARD COMMITTEES

The Board should use committees where this will enhance its

effectiveness in key areas, while still retaining board responsibility.

BOARD COMMITTEES

The Board has established two Committees: the Audit and Risk

Committee, and the Nominations and Remuneration Committee. The

Charters of each Committee are in the Investor Centre section of the

Company’s website.

The membership of each Committee at 30 September 2018 was:

1. Audit and Risk Committee – Graham Shaw (Chair), Andy Coupe,

John Clifford

2. Nominations and Remuneration Committee – John Clifford

(Chair), Leigh Warren and Graham Shaw.

For further details on the functions of the Audit and Risk Committee

please refer to “Principle 7”. For further details on the functions of the

Nominations and Remuneration Committee please refer to “Principle

2” and “Principle 5”.

During the year the Board finalised a Takeover Response Protocol. The

Protocol outlines the procedures in the event the Company is subject

to a takeover offer.

PRINCIPLE 4 – REPORTING AND DISCLOSURE

The Board should demand integrity in financial and non-financial

reporting, and in the timeliness and balance of corporate disclosures.

The Company is committed to maintaining a fully informed market

through effective communication with the NZX and ASX, the

Company’s shareholders, analysts, media and other interested

parties. The Company provides all stakeholders with equal and timely

access to material information that is accurate, balanced, meaningful

and consistent.

The Board has adopted a Market Disclosure Policy and a Shareholder

Communications Policy, copies of which are available in the Investor

Centre section on the Company’s website. The Policies have been

communicated internally to ensure that they are strictly adhered to by

the Board and the Company’s employees. The Company has been

listed on the NZX Main Board and the ASX since 25 June 2014 and

has at all times complied with its continuous disclosure obligations.

Directors consider at each Board meeting whether there is any

material information which should be disclosed to the market.

The “Code of Ethics”, Board Committee Charters and other key

governance documents are available in the Investor Centre section of

the Company’s website.

The Company does not currently provide non-financial reporting on

environmental, social and governance factors other than as set out in

this statement.

PRINCIPLE 5 – REMUNERATION

The remuneration of Directors and executives should be transparent, fair

and reasonable.

The Board has a Nominations and Remuneration Committee. One of that

Committee’s principal functions is to oversee the remuneration strategies

and policies of the Company. The Nominations and Remuneration

Committee is governed by a formal charter, a copy of which is available

in the Investor Centre section on the Company’s website.

DIRECTOR REMUNERATION

The Company distinguishes the structure of non-executive Directors’

remuneration from that of executive Directors. Total Directors’ fees

are currently set at a maximum of $450,000 per annum for the

non-executive Directors. The actual amount of fees paid in the past

year was $423,000.

CEO REMUNERATION

This is structured as follows:

Fixed base salary of $500,000 per annum. This amount is reviewable

at the Board’s discretion each year.

Annual short term incentive payments of up to 50% of the fixed base

salary. The actual short term incentive awarded (if any) is determined

at the discretion of the Board after assessing the performance of the

Company and the performance of the CEO against performance

targets and priorities agreed annually.

The CEO participates in the Company’s Long Term Incentive Scheme

(LTI Scheme). In March 2018, the Company issued a total of 30,506

performance rights under the LTI Scheme to the CEO. These rights

vest over three years and are subject to Gentrack Group achieving

certain performance hurdles contained within the LTI Scheme that are

aligned to sustained earnings per share growth.

The Remuneration Policy Statement is available in the Investor Centre

section of the Company’s website.

PRINCIPLE 6 – RISK MANAGEMENT

Directors should have a sound understanding of the material risks faced by

the issuer and how to manage them. The Board should regularly verify that

the issuer has appropriate processes that identify and manage potential and

material risks.

The Board has an Audit and Risk Committee that reports to the Board

– please see “Principle 7” below for further detail in relation to the

Audit and Risk Committee.

CORPORATE GOVERNANCE / 75

76 / CORPORATE GOVERNANCE
CORPORATE GOVERNANCE

The Company’s senior management maintain a Risk Register, which is

reviewed by the Audit and Risk Committee and forms a key part of the

risk management framework. During the year the Company

participated in a risk profiling workshop that was run by a third party.

The output from the workshop has been taken account of in the risk

management process.

To support its commitment to Information Security Management, the

Company is an ISO/EC 27001:2013 certified organisation for Cloud

services it provides via Amazon Web Services. ISO/IEC 27001:2013

specifies the requirements for establishing, implementing, maintaining

and continually improving an information security management

system. It also includes requirements for the assessment and

treatment of information security risks tailored to the needs of the

organisation. The purpose of this international standard is to help

organisations establish and maintain an information security

management system to manage and control information, security risks

as well as maintaining the integrity, protection, preservation and

confidentiality of information.

The Company does not have an internal audit function, but through the

steps outlined above the Board ensures the company is reviewing,

evaluating and continually improving the effectiveness of its risk

management and internal control processes.

The Company considers that it does not have any material exposure to

economic, environmental and social sustainability risks. The Board

receives a health and safety report and an information security report

each month and considers these matters at each Board meeting.

PRINCIPLE 7 – AUDITORS

The Board should ensure the quality and independence of the external

audit process.

The Board is committed to a transparent system for auditing and

reporting of the Company’s financial performance. The Board

established an Audit and Risk Committee, which performs a central

role in achieving this goal. The members of the Committee provide a

balance of independence, sector experience and relevant professional

experience and qualifications.

The Audit and Risk Committee’s principal functions are:

• to assist the Board in fulfilling its responsibilities for the

Company’s financial statements and external financial reporting;

• to assist the Board in ensuring that the ability and independence

of the external auditors to carry out their statutory audit role is

not impaired, or could reasonably be perceived to be impaired;

• to assist the Board in ensuring appropriate accounting policies

and internal controls are established and maintained; and

• to assist the Board in ensuring the efficient and effective

management of all business risks.

One of the main purposes of the Audit and Risk Committee is to

ensure the quality and independence of the audit process. The

Chairman of the Audit and Risk Committee and Chief Financial Officer

work with the external auditors to plan the audit approach. All aspects

of the audit are reported back to the Audit and Risk Committee and the

auditors are given the opportunity at Audit and Risk Committee

meetings to meet with the Board.

The Audit and Risk Committee has adopted a formal Charter, a copy of

which is available in the Investor Centre section on the Company’s

website.

As a New Zealand company, section 295A of the Australian

Corporations Act is not applicable to the Company. This section

requires the Company’s Chief Executive Officer and Chief Financial

Officer to make a declaration in relation to the financial records and

financial statements and notes. However, the Company’s Chief

Executive Officer and Chief Financial Officer provide equivalent

assurances to the Board as part of the annual external audit process.

The Company’s external auditors will attend the annual meeting, and

are available to answer questions relating to the conduct of the

external audit and the preparation and content of the auditor’s report.

PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS

The Board should respect the rights of shareholders and foster

constructive relationships with shareholders that encourage them to

engage with the issuer.

The company currently keeps shareholders informed through:

• the annual report;

• the interim report;

• the annual meeting of shareholders;

• disclosure to the NZX and ASX in accordance with the

Company’s Shareholder Communications Policy and Market

Disclosure Policy; and

• the Investor Centre section on the Company’s website.

The company’s Shareholder Communications Policy and Market

Disclosure Policy are designed to ensure that communications with

shareholders and all other stakeholders are managed efficiently. The

Chairman, Chief Executive Officer and Chief Financial Officer are the

points of contact for shareholders and analysts.

The Board considers the annual report to be an essential opportunity for

communicating with shareholders. The company publishes its results

and reports electronically on the Company Website. Investors may also

request a hard copy of the annual report by contacting the company’s

share registrar, Link Market Services Limited. Contact details for the

registrar appear at the end of this report.

The Company considers the annual meeting to be a valuable element

of its communications programme. The Chairman will provide an

opportunity for shareholders to raise questions for their Board. The

Chairman may ask the Chief Executive Officer and any relevant

manager of the Company to assist in answering questions if required.

As noted earlier, the Company’s external auditors will also attend the

annual meeting, and are available to answer questions relating to the

conduct of the external audit and the preparation and content of the

auditor’s report.

DISCLOSURES / 77
DISCLOSURES

ENTRIES RECORDED IN THE INTERESTS REGISTER

The Company maintains an Interest Register in accordance with the Companies Act 1993 and the Securities Markets Act 1988. There were no

entries made in the Interests Register for the period 1 October 2017 to 30 September 2018 that require disclosure.

SHARE DEALINGS OF DIRECTORS

Directors disclosed the following acquisitions and disposals of relevant interests in Gentrack shares during the year ended 30 September 2018.

SHARES

DATE OF

ACQUISITION/DISPOSAL

CONSIDERATION

PER SHARE

NUMBER OF

SHARES ACQUIRED/

(DISPOSED)

Andy Coupe3 August 2018$6.193,611

Graham Shaw3 August 2018$6.198,666

Leigh Warren3 August 2018$6.1919,669

Paul Fitzgerald3 August 2018$6.1975,804

Kenton Judson3 August 2018$6.1975,804

Saul Nurtman3 August 2018$6.1978,610

Nick Luckock3 August 2018$6.191,653,098

John de Giorgio3 August 2018$6.1967,145

John Clifford13 July 2018$6.19403,877

Tim Bluett13 July 2018$6.6911,495

John de Giorgio12 January 2018$6.714,750

Please refer to the notes on directorships at the foot of the following table.

SHAREHOLDINGS OF DIRECTORS AT 30 SEPTEMBER 2018

20182017

TYPE OF HOLDINGNUMBER OF SHARESNUMBER OF SHARES

John CliffordBeneficial Interest9,555,2519,151,374

Andy CoupeHeld Personally24,44420,833

James DockingBeneficial Interest5,358,1965,358,196

Tim Bluett

1

Held Personally11,495-.

Graham ShawHeld Personally58,66650,000

Leigh WarrenBeneficial Interest298,853279,184

Paul Fitzgerald

2

Held Personally513,191437,387

Kenton Judson

2

Held Personally513,191437,387

Saul Nurtman

2

Held Personally532,188453,578

Nick Luckock

3

Beneficial Interest11,191,4719,538,373

John de Giorgio

4

Held Personally454,566382,671

Alan Duggan

5

Held Personally241,779-.

1

Tim Bluett is a Director of the following subsidiaries: Gentrack UK Limited, Gentrack Holdings (UK) Limited, Evolve Parent Limited, Evolve Analytics Limited.

2

Paul Fitzgerald, Kenton Judson and Saul Nurtman are Directors of the following subsidiary company: Junifer Systems Limited.

3

Nick Luckock is the Partner of HgCapital. HgCapital controls Baincor Nominees Pty Limited which holds shares in Gentrack Group Limited.

4

John de Giorgio is a Director of the following subsidiary company: CA Plus Limited.

5

Alan Duggan is a Director of the following subsidiary company: Evolve Analytics Limited.

DISCLOSURES
REMUNERATION OF DIRECTORS

Details of the total remuneration of, and the value of other benefits received by, each Director of Gentrack Group Limited during the financial year

ended 30 September 2018 are as follows:

20182017

FEESFEES

John Clifford103,000100,000

Andy Coupe62,00060,000

James Docking62,00060,000

Nick Luckock

1

36,167-.

Nic Humphries

2

25,83321,247

Graham Shaw

3

72,00070,000

Leigh Warren62,00060,000

423,000371,247

1

Nick Luckock was elected as a non-executive director on 28 February 2018. His fees cover the period from 28 February 2018 to 30 September 2018.

2

Nic Humphries resigned as a non-executive director on 28 February 2018.

3

Graham Shaw was paid $62,000 for his role as Director and $10,000 for his role as the chair of the Audit and Risk Committee.

No directors received salaried remuneration in either 2018 or 2017.

EMPLOYEE REMUNERATION

The number of current employees of the parent and subsidiaries receiving remuneration and benefits above $100,000 in the year ended

30 September 2018 are set out in the table below:

REMUNERATIONNUMBER OF EMPLOYEES

$100,001 – $110,00033

$110,001 – $120,00026

$120,001 – $130,0007

$130,001 – $140,00012

$140,001 – $150,0004

$150,001 – $160,0007

$160,001 – $170,0008

$170,001 – $180,00010

$180,001 – $190,00012

$190,001 – $200,0005

$200,001 – $210,0003

$210,001 – $220,0006

$220,001 – $230,0005

$230,001 – $240,0003

$250,001 – $260,0002

$270,001 – $280,0002

$290,001 – $300,0001

$300,001 – $310,0001

$340,001 – $350,0002

$350,001 – $360,0001

$370,001 – $380,0002

$400,001 – $410,0001

$590,001 – $600,0001

Total154

78 / DISCLOSURES

DISCLOSURES / 79
DISCLOSURES

The analysis above includes the remuneration and benefits paid to employees, in the relevant bandings, where their annual remuneration and

benefits exceed $100,000.

ANALYSIS OF SHAREHOLDING AT 30 SEPTEMBER 2018

SIZE OF HOLDINGNUMBER OF

HOLDERS

FULLY PAID ORDINARY SHARES

NUMBER OF SHARES

1

% OF ISSUED

CAPITAL

1 – 1,0001,593748,3961

1,001 – 5,0001,7344,243,3584

5,001 – 10,0004223,022,3453

10,001 – 100,0003157,603,2868

100,001 and over5082,907,83184

TOTAL4,11498,525,216100

1

The total number of shares on issue as at 30 September 2018 was 98,525,216.

TWENTY LARGEST SHAREHOLDERS AT 30 SEPTEMBER 2018

The twenty largest shareholders of fully paid ordinary shares as at 30 September 2018 were:

NAMENUMBER OF ORDINARY

SHARES HELD

% OF ISSUED

SHARE CAPITAL

Baincor Nominees Pty Ltd11,191,47111.36

Uplands Group Pty Limited8,424,2568.55

National Nominees New Zealand Limited

1

5,474,2885.56

Jametti Limited5,358,1965.44

HSBC Nominees (New Zealand) Limited

1

4,993,4265.07

J P Morgan Nominees Australia Limited3,984,8814.04

Citibank Nominees (NZ) Ltd

1

3,592,8833.65

HSBC Nominees (New Zealand) Limited

1

3,347,7763.40

Nigel Peter Farley and Richard John Burrell3,312,6613.36

Custodial Services Limited2,965,7663.01

Custodial Services Limited2,601,5742.64

Tea Custodians Limited

1

2,510,6452.55

HSBC Custody Nominees (Australia) Limited1,788,3171.82

Roy Desmond Grant and Nina Cathering Maria Grant and

Adrienne Alexandra Wigmore

1,466,6381.49

Terence De Montalt Maude and Wendy Fay Wood1,400,0001.42

Custodial Services Limited1,223,9121.24

Cogent Nominees Limited

1

1,140,7561.16

JCVC Pty Ltd1,130,9951.15

Custodial Services Limited955,6430.97

New Zealand Superannuation Fund Nominees Limited

1

885,0010.90

1

These shareholdings are held through New Zealand Central Securities Depository Limited (NZCSD) which allows electronic trading of securities

to members.

The percentage shareholding of the 20 largest shareholders of Gentrack Group Limited fully paid ordinary shares was 77%.

DISCLOSURES
SUBSTANTIAL SHAREHOLDERS AS AT 30 SEPTEMBER 2018

According to notices given under the Securities Markets Act 1988, the following persons were Substantial Shareholders in Gentrack Group

Limited at 30 September 2018 in respect of the number of voting securities set opposite their names.

NAMENUMBER OF ORDINARY

SHARES HELD

% OF ISSUED

SHARE CAPITAL

Baincor Nominees Pty Limited

1

11,191,47111.4

Uplands Group Pty Limited as trustees of Uplands Group Trust, JCVC Pty Limited as

trustees of JCVC Superannuation Fund, John Clifford and Valerie Clifford9,555,2519.7

First NZ Capital Group Limited6,278,9116.4

Mawer Investment Management Limited5,825,9585.9

Jametti Limited as trustees of the Fraxinus Aurea Trust5,358,1965.4

1

On 9 July 2018, Devaron (NZ) Limited transferred its holding of 9,538,373 fully paid ordinary shares to Baincor Nominees Pty Limited. The

consideration paid was nil and there was no change in beneficial ownership. Accordingly, HG Pooled Management Limited now has the power to

control the exercise of the right to vote, as well as the power to control the acquisition or disposal of the shares, held by Baincor Nominees Pty

Limited. Devaron (NZ) Limited is no longer the registered shareholder of any Gentrack Group Limited shares.

The total number of issued voting shares of Gentrack Group Limited at 30 September 2018 was 98,525,216. Where voting at a meeting of the

shareholders is by voice or show of hands, every shareholder present in person or by representative has one vote, and on a poll, every

shareholder present in person, or by representative has one vote for each fully paid ordinary share in the Company.

At 30 September 2018, there were 76 shareholders holding marketable parcels of less than $500.

SUBSIDIARY COMPANY DIRECTORS

The following people held office as Directors of subsidiary companies at 30 September 2018:

Gentrack Limited

John Clifford, Ian Black

Gentrack Pty Limited

John Clifford, Ian Black

Gentrack Group Australia Pty Limited

John Clifford, Ian Black

Gentrack UK Limited

John Clifford, Ian Black, Tim Bluett*

Junifer Systems Limited

Paul Fitzgerald, Kenton Judson, Saul Nurtman

Blip Systems

John Clifford, Ian Black, Peter Knudsen, Lars Tørholm

CA Plus Limited

John Clifford, Ian Black, John de Giorgio

Veovo Limited

John Clifford, Ian Black

Veovo (Denmark) Limited

John Clifford

Gentrack Holdings (UK) Limited

John Clifford, Ian Black, Tim Bluett*

Gentrack (Singapore) Pte Limited

John Clifford, Ian Black, K Kalaai Pillai

Evolve Parent Limited**

John Clifford, Ian Black, Tim Bluett

Evolve Analytics Limited**

John Clifford, Ian Black, Tim Bluett, Alan Duggan

Veovo Inc***

John Clifford, Ian Black

Directors of the company’s subsidiaries do not receive any remuneration or other benefits in respect of their appointments.

* Tim Bluett was appointed as director on 10 May 2018.

** Tim Bluett, John Clifford and Ian Black were appointed as directors on 29 June 2018.

*** Both directors were appointed on incorporation on 22 March 2018.

80 / DISCLOSURES

DISCLOSURES / 81
DISCLOSURES

DONATIONS

The Company made donations of $2,300 during the year ended 30 September 2018.

CREDIT RATING

The Company has no credit rating.

FOREIGN EXEMPT LISTING

ASX approved a change in the Company’s ASX admission category from an ASX Listing to an ASX Foreign Exempt Listing, effective from the

commencement of trading on 30 March 2016.

The Company continues to have a full listing on the NZX Main Board, and the Company’s shares are still listed on the ASX. The Company is

primarily regulated by the NZX, complies with the NZX Listing Rules, and is exempt from complying with most of the ASX Listing Rules (based on

the principle of substituted compliance).

WAIVERS

Gentrack Group Limited had no NZX waivers granted or published by NZX within or relied upon in the 12 months ending 30 September 2018. On

listing in 2014, Gentrack Group Ltd was granted waivers from the ASX which are standard for a New Zealand company listed on the ASX. This

includes confirmation that ASX will accept financial statements denominated in New Zealand dollars and prepared and audited in accordance

with New Zealand Generally Accepted Accounting Principles and Auditing Standards. The waivers granted by the ASX have been extended to

reflect the Company’s ASX Foreign Exempt listing status from 30 March 2016.

ANNUAL MEETING

Gentrack Group Limited’s Annual Meeting of Shareholders will be held in Auckland on 26 February 2019 at 4:00pm. A notice of Annual Meeting

and Proxy Form will be circulated to shareholders in January 2019.

CORPORATE DIRECTORY
REGISTERED OFFICE

Gentrack Group Limited

17 Hargreaves Street, St Marys Bay, Auckland 1011,

New Zealand

Phone: +64 9 966 6090

Facsimile: +64 9 376 7223

Level 9, 390 St Kilda Road, Melbourne, VIC 3004

Australia

Phone: +61 3 9867 9100

Facsimile: +61 9867 9140

POSTAL ADDRESS

PO Box 3288, Shortland Street, Auckland 1140

New Zealand

NEW ZEALAND INCORPORATION NUMBER

3768390

AUSTRALIAN REGISTERED BODY NUMBER (ARBN)

169 195 751

DIRECTORS

John Clifford, Chairman

Andy Coupe

James Docking

Nick Luckock*

Graham Shaw

Leigh Warren

*Nick Luckock was elected by shareholders at the Annual Meeting on

28 February 2018 as a non-executive director.

COMPANY SECRETARY

Jon Kershaw

AUDITOR

KPMG

18 Viaduct Harbour Avenue, Auckland, 1140

Phone: +64 9 367 5800

Facsimile: +64 9 367 5875

LEGAL ADVISERS

BELL GULLY

BANKERS

ASB BANK LIMITED

ANZ LIMITED

HSBC PLC

SHARE REGISTRAR

NEW ZEALAND

LINK MARKET SERVICES LIMITED

Level 11, Deloitte Centre, 80 Queen Street, Auckland 1010

PO Box 91 976, Auckland 1142

Phone: +64 9 375 5998

Facsimile: +64 9 375 5990

Email: enquiries@linkmarketservices.com

AUSTRALIA

LINK MARKET SERVICES LIMITED

Level 12, 680 George Street, Sydney, NSW 2000

Locked Bag A14, Sydney South, NSW 1235

Phone: +61 1300 554 474

Facsimile: +2 9287 0303

Email: enquiries@linkmarketservices.com

82 / CORPORATE DIRECTORY

www.gentrack.com

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.