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Investor Strategy Day Presentation

Investor Presentation16 September 2019ATMConsumer Staples

更上一个台阶
Stepping it up.

Investor Strategy Day and China Market Immersion | Shanghai | 17 and 18 September 2019

The a2 Milk Company Limited

Investor Strategy Day |2
Welcome

Objectives for the next two days:

•Provide more colouron our business and priorities as we

head into a period of significant investment to support

continued growth

•Share key insights into all our core markets –with a

particular focus on consumer and channel trends in

Greater China and the US

•Give you an opportunity to meet and get to know our

senior leaders

•Engage you in the China market through our eyes –

bringing key insights to life through in-market experiences

Welcome and overview of our journey ahead
Celebrating the Australian fresh milk business

Accelerating focus and investment in Greater China

Confidence in US as a second growth engine

Close and Q&A

S T E P P I N G I T U P

Investor Strategy Day |4
What we want you to take away from this experience

Consumer-led with deep

market understanding

Re-imagining

our future business

Stepping up our

growth investment

Protecting what

makes us special

O U R J O U R N E Y A H E A D
Increased

consumer-led

focus on fewer

bigger regions.

IP CreatorsAustralian branded fresh milk focusExpanding product range and distribution footprint
We’ve had an extraordinary journey...

Investor Strategy Day | 6

Stepping it up

FY07FY08FY09FY10FY11FY12FY13FY14FY15FY16FY17FY18

a2MC historical revenue

(NZ$m)

FY00

Company founded

FY00

Shift from

licensing to

operational;

a2 Milk™

relaunches in Aus

FY07

Transferred listing

to NZX main board

1

a2 Milk™ launches

in UK and Ireland

FY11

Manufacturing

agreement

for IMF

FY12

China distribution

agreement for

IMF with

China State Farm

FY13

a2 Milk™

launched in the US

FY15

Comprehensive

strategic relationship

announced

FY18

FY14

IMF launched in

ANZ and China

listing

FY15

FY19

Building the

foundations

to deliver

our potential

FY19

1

Listed on the NZX alternative market (NZAX) in 2004 and transferred listing to NZX mainboard in 2012

The next phase of our evolution as a company is important
Investor Strategy Day | 7

•The growth potential is significant –and very energising

•It builds on all that has come before us, but requires

stepping up

•We are investing to establish broader consumer reach

and greater resilience and capacity as an organisation

•We will measure our success on several critical metrics

in each of our markets including:

−Brand awareness, trial and loyalty conversion

−Share of category consumption

−Absolute revenue growth

−Healthy underlying gross margins by product categories

This is still

being created

–so can leave

as is for the

moment

We are pursuing the two biggest

consumer markets in the world

Population

Category

Fresh milk + IMF

IMF

Fresh milk

Key ingredients for the ongoing success of our business
Investor Strategy Day | 8

Focus–core markets and existing products first, new products second, new markets third

Accelerating investment to increase and deepen consumer understanding and engagement:

−Significant increase in brand awareness leading to increased levels of trial and loyalty conversion

−Bandwidth as an organisation to continue at pace across a more diverse business portfolio and agenda

−Technology to support growth and fast paced innovation

Adaptabilityto continue to evolve the settings of our rapidly changing business

Preservation of our passionate belief and the core values of our culture, focused on remaining

a big “little” company

1

2

3

4

1
Maximise growth from existing

products in core markets

Investor Strategy Day |9

We have sharpened our strategy and increased our focus

Broaden our product portfolio

in core markets

Expand into other

targeted markets

•Greater China and the US are

significant markets with sizeable

and growing premium categories

•We have high consumer loyalty, yet

relatively low awareness –

indicating significant growth

opportunity

•ANZ remains strategically important

–creating brand value and channel

pathways into Asia

•Our core markets have sizeable

adjacent categories –once

meaningful brand awareness is

achieved

•New products leverage our existing

infrastructure, channels and

proprietary know-how –yet also

require investment in new

capability

•Expansion into new markets will

occur over time

•Continued market testing in SE Asia

and extending the Korean range to

include infant nutrition with Yuhan

•Exiting the UK will allow further

focus on our existing core markets

and over time more attractive

new markets

Accelerating investment to increase and deepen consumer engagement
Investor Strategy Day | 10

2

•Our consumer research gives us

confidence that consumers

connect with our brand

proposition

•We have put in place systems to

continue to listen, monitor and

adapt to our consumers

Deep consumer insights reveals

our brand proposition is unique

and resonating strongly

•We apply a “test and learn”

approach to investment

•This enables us to better

understand effectiveness in a

contained setting before full-scale

investment

‘Test and Learn’ at the

heart of our approach

•Consumer behaviour is always

evolving

•Proprietary dashboards allow us to

monitor effectiveness of our

marketing investment and ensure

we continually raise the bar

Market dashboards enable

ongoing adjustment to

investment settings

Accelerating the development of our organisation is important
Investor Strategy Day | 11

2

•New skills and added capacity are

critical enablers to the delivery of

our strategy

•Expanding our team rapidly, but in

line with our purpose and values, is

critical

•Bespoke recruitment model fits our

culture –already delivering marked

improvement in diversity and

inclusion

Investing in more great people

•First time for “People” function means a

unique opportunity to anchor our

values, behaviours and our culture

across all parts of the organisation

•Taking a fresh approach and using digital

engagement tools and closed loop

feedback to drive fast decisions and

continually improve

Step-changing our people experience

•Opportunity to step-changeour

information systems and data usage

•Priorities driven by critical path

capability needs as well as

governance requirements

Investing in Technology

Our strategic partners enable fast growth and adaptability
Investor Strategy Day | 12

•Foundational partnership for infant

nutrition

•Supply rights for defined infant nutrition

products into ANZ & China

•Committed production capacity from

Synlaitand well established process to

manage significant continued growth

•Relatively new partnership spanning

multiple products and emerging

markets

•a2 Milk™branded fresh milk launched

in NZ (Aug-18)

•Ingredients production began in 2019

•Building capacity to support future

growth with the development of milk

pools in Australia and NZ

•Strong partner for the company’s infant

nutrition products in mainland China

since 2013

•Exclusive import agent for our China

label infant nutrition products

•Signed renewal contract in December

2018

3

Preserving the essence of who we are...
OUR PURPOSE:

We enrich lives by harnessing

the nutritional wonders of nature.

Investor Strategy Day | 13

OUR VALUES:

Bold passion

Driven to realise our

amazing potential as a

company and

individuals.

Pioneering spirit

Unconventional open-

minded thinking that

re-imagines the possibility

–outcome driven.

Humility

We’re never done

growing, discovering

and have a willingness

to continually iterate

and learn.

Respect

Seek to understand

difference in all its forms.

Integrity

Do the right thing for

our consumers,

partners, people...

and our cows.

4

A U S T R A L I A
Celebrating our

Australian fresh

milk business.

Australia fresh milk goes from strength to strength
•Continued impressive growth in revenue and

earnings over the last five years; supporting our

expansion plans

•FY19 saw the highest growth in fresh milk since

FY15 with value market share of 11.4% and

achieved a 10-year CAGR of over 20%

•Growing brand awareness and highest loyalty of

any other milk brand

•Our strong fresh milk foundations in Australia

have enabled our opportunities more broadly

Investor Strategy Day | 15

Australian fresh milk revenue

FY08FY09FY10FY11FY12FY13FY14FY15FY16FY17FY18FY19

Investor Strategy Day | 16
I would like to let you know how great

I feel since switching to a2 Milk™. I

suffer from an upset stomach after

drinking regular milk. Now I have none

of these symptoms. What a life saver!

Lisa



I drank so much milk when pregnant and I honestly

believe a2 Milk™ is the best! Tastes so good!

And it’s the only milk my kids drink too.

Mel


Since switching to a2 Milk™, I’m able to

enjoy dairy again. I would never consider

drinking any other milk. Thanks a2 Milk™!

Robert




Fundamentally the brand is built on a uniquely high quality product

Consistent brand investment has led to strong awareness and brand loyalty
Investor Strategy Day | 17

Accelerating
focus and

investment in

Greater China.

G R E A T E R C H I N A

Greater China key messages
The infant formula category dynamics remain positive

Our business is consumer-led and we have put in place systems to continue to listen,

monitor and adapt

We are stepping up our marketing investment –following intensive learning and data

infrastructure development

We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

Our growth opportunity remains significant –it will look different to the last 3 years

Investor Strategy Day | 19

1

2

3

4

5

Infant formula category dynamics are attractive
Investor Strategy Day | 20

There are several factors impacting infant formula category dynamics:

•Population demographics:structurally challenge the market as there are fewer women of childbearing

age and as is the case elsewhere, women are having children later in life

•Fertility rates: are on the rise since China changed its one-child policy in 2014

•Household penetration and usage: increasing with growing household wealth

•Premiumisation: continues to promote growth, as families prioritise investment in their children above

other spending, compounded by the “4-2-1” family structure

•Brand fragmentation: provides opportunity for brands with a proposition that resonates with consumers

Relative to other packaged goods categories, the dynamics in

infant formula remain attractive

China’s birth rate has declined, although fertility rates are rising
Investor Strategy Day | 21

The fertility rate increased

from 1.61 to 1.63 (’14-’18)

since one-child policy was

changed in 2014...

...but the number of new

births is still in decline due

to

•Declining population of

females at childbearing

age after the long-

standing one-child policy

•Women are getting

married and having

children older than

historical levels, shifting

the curve slightly

1

Childbearing age defined as age 20-40;

Source: World bank, national statistics; literature research

2012

16.4

2014

16.9

2016

17.9

2018

15.2

Female pop. of

childbearing age

(millions)

1

2%

12-16

CAGR

-8%

16-18

CAGR

Number of new births in China (millions)

210205201200

More women are delaying starting a family to prioritiseeducation and a career
Investor Strategy Day | 22

32

25

26

27

28

29

30

31

34

33

201320182028E

35

26

29

33

27

30

34

Note: Tier 1 cities is best estimate

Source: Euromonitor, national statistics; literature research

“Many Chinese-educated women now want to have more than

one child —but only after they have established a stable job.”

First marriage

First childbirth

Higher

education

Career

development

Financial

stability

Marriage

Woman’s average age (tier-1 cities)

The growing middle class in China contributes to category growth
Investor Strategy Day | 23

~140 million

households

will move into the

middle income brackets

in the next decade

Note: Annual households disposable income breaks: low income ($0-10K), lower mid ($10K-35K), upper mid ($35K-65K), high income ($65K+) at constant currency in 2018

Source: Euromonitor

“4-2-1” family structure results in children receiving more attention and care
Investor Strategy Day | 24

Note: “4” represents the parents and parents-in-law, “2” represents the husband and wife, and “1” refers to the only child of the couple

1990: traditional family structure2018: inverted “4-2-1” family structure

Greater capacity for parents and grandparents to invest in their children (6 “pockets” 1 child)

Category fragmentation provides opportunity for brands that resonate
Investor Strategy Day | 25

Source: China: Kantarworldpanel, 12 months ending July 2019; Australia: IRI 12 months ending Aug 2019; USA: non-WIC IMF IRI Mulo12 months ending August 2019

ChinaAustraliaUS

Greater China key messages
The infant formula category dynamics remain positive

Our business is consumer-led and we have put in place systems to continue to listen,

monitor and adapt

We are stepping up our marketing investment –following intensive learning and data

infrastructure development

We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

Our growth opportunity remains significant –it will look different to the last 3 years

Investor Strategy Day | 26

1

2

3

4

5

China is a big and complex consumer market with strong regional influences...
Investor Strategy Day | 27

...and distinctive city tier dynamics
Investor Strategy Day | 28

Note: GDP per capita based on tier cities average, other metrics based on Shanghai, Suzhou, Kunshan, Hai’anas proxy;

1

College-aged defined as 18-22

2

Population growth is calculated based on number of primary school students as proxy (2011-2016)

Source: National Bureau of statistics; Kantar; AC Nielsen; China Statics Yearbook

Tier 1 cities

4 cities covering ~75m people

ShanghaiSuzhouKunshanHai’an

Urbanised

86% consumers living in urban area

vs. 60% nationwide

Connected

1.4smart mobile devices per person

vs. 0.95 nationwide

Educated

80% college-aged population

1

receive higher

education vs. 48% nationwide

Wealthy

$17K GDP per capita

Fast-growing

7.4% GDP growth (17-18)

vs. 6.6% nationwide

Service industry driven

Tertiary (service) sector contributes

60%of total GDP vs. 49% nationwide

Population inflow

4% population growth

2

vs. 1% in Tier 1 cities

Rural

42% consumers living in rural area

vs. 40% nationwide

Population outflow

Negative 3% population growth

2

Less developed retail

MT store # accounts for 5%as of total

FMCG outlets vs. 18% in Tier 1&2 cities

Fast-growing

10.0% GDP growth (17-18)

vs. 6.6% nationwide

Greater affordability of housing

House price to income ratio is 9

vs. 24 in Tier 1 cities

Talent shortage

1.25jobs available per applicant

vs. 0.60in Key cities

Relatively wealthy

$13K GDP per capita

Developing

$10K GDP per capita

Underdeveloped

$6K GDP per capita

Tier 2 cities

30 cities covering ~200m people

Tier 3 cities

150 cities covering ~220m people

Tier 4 cities & below

450 cities/1.6k counties covering ~900m ppl

Global macro factors apply across all consumer segments in Greater China
Investor Strategy Day | 29

Growing consumer

demand for health and

wellness products

Growing focus on food

safety, naturalness

and provenance

Rise of the

middle class

Rapid pace of

digitalisation

Chinese consumers have an increased consciousness on health and wellness
Investor Strategy Day | 30

Rapid growth seen in consumer health sector......and health-related product categories

MARKET SIZE2013-2018 CAGR

1

Includes sports nutrition, vitamins and dietary supplements, weight management and wellbeing, herbal/traditional products

Source: Euromonitor; Founder Securities; IHRSA; Frost&Sullivan

Health

supplement

1

USD/Capita

Gym and

fitness

services

USD/Capita

Health

check-up

USD/Capita

201320182018

17.628.2

151.1

85.4

2.34.5

6.419.5

+10%

+15%

+25%

Beverage

Juice

Snacks

Edible oil

Healthy productsLess healthy products

Olive oil

+15%

Soy oil

-1%

Bottled water

+13%

Carbonates

+2%

100% Juice

+14%

Juice drinks

(up to 24%)

-3%

Nuts

+6%

Sugary snacks

+2%

The pace of digitalisationis supporting the consumer economy
Investor Strategy Day | 31

1

Above 2 hours for urban citizens

Source: Euromonitor; iResearch; TechCrunch; PitchBook; VRVCA; CNNIC; People’s Bank of China; Forrester research

Social

Media

Transportation

Dining

Shopping

Health

Utilities &

social services

WeChathas

1.1Bdaily active users,

who spend

1.5 hrseveryday on average

1

Finance

20%

Mobile internet users

% mobile-only internet users

% mobile payment of internet users

Total mobile transaction value

>+

820m260m340m

70%

WeChat example

Mobile internet users largest in the worldDigital finds its way into every aspect of people’s daily lives

$40T$0.16T

=x

250

15%

5%

Consumers engaging deeply with content; seamlessly linked into e-commerce
Investor Strategy Day | 32

Content-first approach encourages consumers to connect with brands on an emotional level, resulting in stronger

loyalty, which also drives them to promote brands to their networks

Live streaming

to activate history transaction data

and drive more sales

Leveraging social networks

for cheaper and easier new user acquisition

Co-branding / IP

to reach young consumers with viral buzz

Alibaba Taobao live stream:

generated $15B GMV in

2018, purchase rate 65%;

60K live streams (adding up

to 150K hours) going on

everyday

Red Book:

85M MAU; 1B

post exposure

everyday in which

70% are UGC

Watsons x Netease

Music: Makeup products

tailored for specific

genre

Lining x People’s Daily:

Co-branding outfits to

echo ‘China Fashion’

FormatChannelContent

Our research shows five distinct consumer archetypes of mothers in China
•Our market can be characterised into five consumer archetypes defined by

behavioural factors

•Most important attributes for a significant proportion of mums were linked

to our brand proposition, hence we have broad appeal across multiple

archetypes, but there are some different nuances in appeal for each

consumer archetype that is guiding communication and channel strategy

•Each archetype has a mix of China and international label consumers

•We are focusing our choices with respect to brand positioning and targeted

consumers to ensure we invest where we can drive the biggest uplift

•Our target consumers shop across all channels, and there is strong strategic

rationale to be across all channels in some form over time

•We are building one brand with three labels in infant nutrition –

China label, ANZ label and HK label (launching in 2H20)

Investor Strategy Day | 33

Data and analytics allow us to stay ahead of evolving consumer behaviour
Investor Strategy Day | 34

Consumer insights mining

and brand development

•Regular, proprietary brand and

consumer archetype tracking

•Deep usage & attitude,

ethnography, qualitative and

quantitative methods

Brand health and

consumption tracking

•Proprietary, internal methodology

developed to form the best

possible view of category size,

dynamics and brand performance

•Regular bespoke brand health

tracking across multiple regions

Marketing mix

effectiveness

•Market mix modelling to better

understand short (and medium)

term demand drivers across the

sales and marketing mix levers

•Trialling data partnerships with key

digital platforms

Greater China key messages
The category dynamics remain positive

Our business is consumer-led and we have put in place systems to continue to listen,

monitor and adapt

We are stepping up our marketing investment –following intensive learning and data

infrastructure development

We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

Our growth opportunity remains significant –it will look different to the last 3 years

Investor Strategy Day | 35

1

2

3

4

5

Consumers engage with multiple and diverse information sources and channels
Investor Strategy Day | 36

Sources of informationPurchase channels

Daigou

Mother and Baby Store (MBS)

Modern trade retailers

JD

Tmall

Babytree

JD Global

Tmall Global

Kaola

Yunji

Pinduoduo

Red

Taobao

WeChat

Babemax

Kidswant

Redbaby

Ole

Hema

RT-Mart

Online

Physical

store

Domestic e-commerce platforms

Cross-border e-commerce (CBEC)

Social e-commerce

Examples

Word of mouth

Key opinion leader/key opinion consumer

Brand marketing on e-commerce platforms

TV commercials/program sponsorships

Out-of-home advertisement

Events in MBS/modern trade retailers

Sales consultants/promotional people

In-store display

Our marketing investment is focused on building awareness and conversion
Investor Strategy Day | 37

•Different marketing approaches are tailored

to distinct steps in the consumer’s path to

purchase

•Primary focus is driving growth in brand

awareness –given our relatively high loyalty

this is shown to deliver ROI over time

•This is supported with activations in-store

and online to drive conversion to trial

Online or physical stores

Research,

word-of-mouth

Consumer

feedback loops

Direct or indirect

Data infrastructure and consumer insights provides confidence to invest
Investor Strategy Day | 38

•We are building our investment profile from the

bottom up, rather than a specific top down target

•We are testing, monitoring and iterating our

approach to building brand awareness (directly and

indirectly) by using our data tools

•Our proprietary dashboards monitor the

effectiveness of each trial and campaign –

triangulating multiple data sources and applying

benchmarks to enable continuous learning loops

Greater China key messages
The category dynamics remain positive

Our business is consumer-led and we have put in place systems to continue to listen,

monitor and adapt

We are stepping up our marketing investment –following intensive learning and data

infrastructure development

We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

Our growth opportunity remains significant –it will look different to the last 3 years

Investor Strategy Day | 39

1

2

3

4

5

Consumers engage with multiple and diverse information sources and channels
Investor Strategy Day | 40

Sources of informationPurchase channels

Daigou

Mother and Baby Store (MBS)

Modern trade retailers

JD

Tmall

Babytree

JD Global

Tmall Global

Kaola

Yunji

Pinduoduo

Red

Taobao

WeChat

Babemax

Kidswant

Redbaby

Ole

Hema

RT-Mart

Online

Physical

store

Domestic e-commerce platforms

Cross-border e-commerce (CBEC)

Social e-commerce

Examples

Word of mouth

Key opinion leader/key opinion consumer

Brand marketing on e-commerce platforms

TV commercials/program sponsorships

Out-of-home advertisement

Events in MBS/modern trade retailers

Sales consultants/promotional people

In-store display

In the China IMF market, majority of sales occur in physical stores
Investor Strategy Day | 41

IMF value sales by channelAnticipated channel growth trends

Source: Internal methodology

•MBS drives continued strong growth in offline channels

•MBS will remain an important information source, support network and part

of mothers’ daily lives

•Curated selection of brands means MBS is differentially benefited by

premiumisation trend

•As chained stores grow share, quality of in-store experience drives further

consumer engagement

•Convenience and continued consumer demand for international-

labelled products supports growth in online channels

•A significant number of consumers prefer to buy international-labelled

products –growth in this segment drives growth online

•Online “reach” and delivery networks mean consumers in lower tier cities

can access brands not ranged in local MBS

•Shift to “convenience”shopping supports growth in online IMF sales

Physical retail:

70-75%

(MBS and modern trade)

Online: 25-30%

(CBEC, domestic daigou

and social e-commerce)

China has the biggest, most dynamic retail landscape in the world
Investor Strategy Day | 42

Physical retail

a curated range of products combined

with experiential elements, designed

for family fun

Convergence

is evolving channels into ecosystems

and the online and offline shopping

experience is becoming more

seamless and harmonized

Online

a virtual community, providing “one click”

access to a wide range from

around the globe

Physical retail
a curated range of products combined

with experiential elements, designed

for family fun

Convergence

is evolving channels into ecosystems

and the online and offline shopping

experience is becoming more

seamless and harmonized

Key channel trends and insights

Investor Strategy Day | 43

Online

a virtual community, providing “one click”

access to a wide range from

around the globe

Macro factors enable China to be at the forefront of the digital revolution
Investor Strategy Day | 44

•China has the largest, most digitally savvy population in the world

•Digitalisation is everywhere –there is more innovation, occurring at

a faster pace, than in any other market

•Big online players have evolved beyond e-commerce platforms –

they are now “do-it-all” unicorns, including expanding out of online

and into offline channels

•Combination of consumer demand, innovation, competition and

investment means Greater China is well placed to further widen its

digital leadership

China’s e-commerce landscape is becoming more and more diverse
Investor Strategy Day | 45

a2 Milk™ TmallDOL

flagship store

a2 Milk™ TmallCBEC

flagship store

Category

specialised

Brand

specialised

Cross border EC (CBEC)Domestic online (DOL)Social ECDaigou

Kaola

(CBEC focus)

Alibaba

WeChat

Multi-

category

C2CB2C

JD

Summary of key e-commerce platforms
Investor Strategy Day | 46

Frequent platform-

wide promotions

Top volume

contributor

Full-category

platform

specialisedin CBEC

Quality guaranteed

with brands official

authorisation

One-stop-shop

dedicated for the

mum-and-baby

category

Supplied and

operated by the

brands themselves

Brand building;

100% control on

product and user

experience

Content/

community

oriented platforms,

led by Key Opinion

Leaders and Key

Opinion Customers

Pin Duo Duo

leverages personal

networks to sell

products

Limited visibility by

brands

C2C channel for

lower price

imported goods

from overseas

Critical channel to

build word-of-

mouth

Alibaba TmallKaolaPDD/Red/YunjiTaobao/WeChatBabytree/Miya

Brand flagship

(Tmall)

B2CC2C

Multi-categoryVertical platformBrand specialisedSocial ECDaigou

DOL and CBEC

channels co-exist

Online community

for mums to

exchange

experiences

JD

Proprietary

logistics –90% of

orders delivered

same or next day

Top volume player

driven by frequent

discount

Consumers more

sensitive to price

CBEC, social e-commerce and daigouare unique to China
Investor Strategy Day | 47

Social

e-commerce

CBEC

Daigou

BUY

Top 5 CBEC platforms account for ~80% of market
Investor Strategy Day | 48

TmallGlobalKaolaJD WorldwideVIP GlobalLittleRed Book

Total CBEC

share %

~30%

~25%~10%~10%~5%

Number of

bonded

warehouses

34

1317102

Source: Internal analysis

Alibaba recently acquired Kaolaand

plans to integrate it with Tmall, giving

Tmalla leading ~55% share of CBEC

Viral social e-commerce operators are rewriting the ways to reach shoppers
Investor Strategy Day | 49

•Changing the way that brands reach consumers through the

use of social networks to drive e-commerce

−Between networks via WeChat, Facebook and Instagram

−Group buying via Pinduoduo

−Peer recommendation via Yunji, Little Red Book

•Drives lower tier city penetration given mix of social

network users

•Increases reach to younger consumers who favour social

commerce over traditional e-commerce platforms

−Mintel survey (May 2019) revealed 51% of people born after 1990

intend to use social commerce platforms more in the future (vs. 30%

for traditional e-commerce)

Social e-commerce is outgrowing overall e-commerce
Investor Strategy Day | 50

Social e-commerce as

% of total e-commerce

1

Social e-commerce is a subset of e-commerce that involves social media, online media that supports social interaction, and user contributions to assist online buying and selling of products and services

1

Includes general e-commerce and social e-commerce

Source: Internal analysis

2014

96

2016

360

2017

684

2018

1,100

3%7%10%12%

84%

(14-18)

CAGR

China social e-commerce market

(B RMB)

During this period,

total e-commerce

grew at ~30% CAGR

Daigou is a key channel for certain consumers and will continue to play an
important role in our multichannel approach

Investor Strategy Day | 51

The daigouchannel has existed for decades and continues to evolve

Suitcase trade for

family and friends

Consumer to

consumer businesses

Corporate daigou

network

Daigou retains its personal nature, but is now a modern sophisticated channel
Investor Strategy Day | 52

Improved logistics and

supply chain capabilities

Enhanced regulatory

compliance

Evolving role of daigou

within the selling process

Physical retail
a curated range of products combined

with experiential elements, designed

for family fun

Convergence

is evolving channels into ecosystems

and the online and offline shopping

experience is becoming more

seamless and harmonized

Key channel trends and insights

Investor Strategy Day | 53

Online

a virtual community, providing “one click”

access to a wide range from

around the globe

There is a wide variety of physical retail store formats in China
Investor Strategy Day | 54

Modern trade

HypermarketSupermarketConvenience

SpecialityMother and Baby Stores (MBS)

Traditional trade

National chain MBS

14 customers, ~4k stores

Independent MBS

~110k stores

Regional chain MBS

200 customers, ~8k stores

Source: ACNielsen

Independents

MBS is more than a retail store...
Investor Strategy Day | 55

One-stop shop for the

mother and baby category

with comprehensive

collection of products

High engagement model

with 1-on-1 professional

consultation and ability to

touch and feel products

Destination for kids to

play and parentsto

learn and feel part of a

wider community

There is significant variation across the MBS channel
Investor Strategy Day | 56

National / regional chain MBSIndependent MBS

The MBS channel is consolidating; Key&Acities are leading the way
Investor Strategy Day | 57

1

Excluding Hong Kong, Macau, and Taiwan; Region definition based on China National Bureau of Statistics; Top 5 players including: Kidswant; Babymax; Baby Bear; Aiyingdao; Leyou; Uses 20 Key & A cities as proxy for Key & A city market share

Source: Babemaxprospectus; Official websites; Expert interviews; Internal data and analysis

National MBS players lead in different regions

Others

Top 5 chains 10%

China MBS retail market value

Western China

(西北区+西南区)

Northern China

(华北区)

Middle-South

China

1

(中南区)

Eastern China

(华东区)

More consolidated in

higher tier cities:

–~20%market share in Key

& A cities; <5% in B/C/D

cities

2018

As we grow our store footprint, we are equally focused on in-store execution
Investor Strategy Day | 58

Physical retail
a curated range of products combined

with experiential elements, designed

for family fun

Convergence

is evolving channels into ecosystems

and the online and offline shopping

experience is becoming more

seamless and harmonized

Key channel trends and insights

Investor Strategy Day | 59

Online

a virtual community, providing “one click”

access to a wide range from

around the globe

Pace of retail innovation in China is unprecedented globally
Investor Strategy Day | 60

The China retail landscape has evolved rapidly since the 1990s

1990s199620062011-20162017-now...

Department stores

dominated the market

(>60% share)

•General store

•Grocery

Hypermarkets

MNC retailers

activated

•Super

•Mini

•Grocery

Hypermarkets

MNC & Premium Local

growing penetration

•Super

•Mini

•CVS

•Grocery

•Grocery

•Hyper

•Super

•Mini

•CVS

•e-commerce

Type

text

here

Type

text

here

Type

text

here

Type

text

here

Type

text

here

Type

text

here

New

Retail

Fast

delivery

New zone

Advanced logistics

Big data

Stock in

store

O2O

Simple structureModern trade boomingDiversified channelIntegrated online & offline

Alibaba is leading channel convergence with their new offline Hema Fresh stores
Investor Strategy Day | 61

Source: Hemastore vistand mgt. interview as of 2018 Sep; literature research

Set clear

roles of

online

and offline

Online/Mobile

Offline store

Traffic & sales generator

Experience center

Well developed app for product selection and online ordering

70%+of total orders generated through online channel

In-store food processing and dining right after purchase

Mobile app

page view

In-store

dining area

Last mile delivery point

In-store product for 30-min delivery

within 3km range area

Order pick-up

& packaging

Alipay as major

viable payment

Sync Taobao ID to

enable customer profile

and enhance

merchandising insights

Achieve synergy with

Ali’s ecosystem

Share sourcing with Tmall

(e.g. same vegetable private

label from same supplier)

Customer insightsFarm direct sourcingPayment

1
Greater China key messages

The category dynamics remain positive

Our business is consumer-led and we have put in place systems to continue to listen,

monitor and adapt

We are stepping up our marketing investment –following intensive learning and data

infrastructure development

We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

Our growth opportunity remains significant –it will look different to the last 3 years

Investor Strategy Day | 62

2

3

4

5

While growing across all channels, revenue mix is changing and evolving
Investor Strategy Day | 63

We are growing revenue across all our channels......changing the shape of our business

a2MC IMF % revenue by channel

167.6

297.8

482.5

652.9

41.8

71.5

158.0

243.1

24.8

83.9

167.8

214.3

394.1

724.4

1,063.8

FY16FY17FY18FY19

ANZCBECChina Label

78%

76%

66%

61%

20%

18%

22%

23%

2%

6%

12%

16%

FY16FY17FY18FY19

ANZCBECChina Label

a2MC IMF revenue (NZ$m)

Significant opportunities to grow within the Greater China infant category...
Investor Strategy Day | 64

•The category dynamics remain positive, despite declining birth rates

−Household penetration and usage is increasing with growing household wealth

−Premiumisation continues as families prioritise investment in their children

−Brand fragmentation provides an opportunity for brands with a proposition that resonates with consumers

•Our business is consumer-led and we have put in place systems to continue to listen, monitor and adapt

−The macro factors that have supported our growth in other markets are just as relevant in China

−We have a deep, proprietary understanding of our consumers which is sharpening our brand proposition and business model

−We have invested in data and analytics to ensure we stay ahead of evolving consumer behaviour

•We are stepping up our marketing investment –following intensive learning and data infrastructure development

−The diversity of information channels that consumers engage with along the path to purchase require us to step up our marketing investment

−Primary focus is growing brand awareness –our relatively high loyalty gives us confidence in the ROI of increasing awareness and driving trial

−We are committed to testing, monitoring and iterating our approach to building brand awareness

−Our brand awareness has risen several points over the last 12 months

•We are channel agnostic –able to stay agile and adapt to changing consumer behaviour

−The pace of change in the China retail landscape is unparalleled; we must continue to be consumer-led and channel agnostic

−Daigou will continue to grow and be an important channel option for consumers; accordingly, it will continue to be important fora2 Platinum®

−Other online channels (CBEC, social e-commerce and domestic online) will also continue to collectively grow

−Beyond driving increased physical distribution, we are also focused on improving our offline execution

...Our broader portfolio of products in China play in very big categories
Investor Strategy Day | 65

Pre-birthInfants and toddlersYoung school childrenFamilies

T H E U S M A R K E T
Confidence in

the US as a

second growth

engine.

1
US key messages

The US milk market is attractive

The category has distinct features

We are confident we can build our brand in a meaningful way

Sustained brand investment and ongoing innovation will be important

Investor Strategy Day | 67

2

3

4

Investor Strategy Day | 68
Source: Euromonitor, World Bank, Kantar, internal analysis

$12.8bn

$4.6bn

Conventional

milk

$3.3bn

$0.3bn

US

China

UKAustraliaNZ

The US premium refrigerated milk market is significant...

Refrigerated milk market retail sales value (US$)

$1.4bn

Premium

milk

...With significant and attractive potential for The a2 Milk Company
Investor Strategy Day | 69

20-25%

of milk category

sales are in

premium segment

100%

of annual growth

in premium

segment driven by

non-organic milk

brands

32%

of total grocery

spend is on health

and wellness

products

20%

of packaged goods

growth is coming

from disruptive

brands at average

premium of 3.9X

Note: Health / wellness products include beverages and packaged foods; disruptivebrands represent only 2% of total CPG market; total US milk revenue excludes plant-based; consumers are trading up from conventional milk to premium brands

Source: premium segment SPINS July 14, 2019; health and wellness and disruptivespend -Euromonitor

1
US key messages

The US milk market is attractive

The category has distinct features

We are confident we can build our brand in a meaningful way

Sustained brand investment and ongoing innovation will be important

Investor Strategy Day | 70

2

3

4

There are three distinct aspects of the US fresh milk market
Investor Strategy Day | 71

The premium milk segment is

well-established, with significant

consumer choice and several

other ‘disruptors’ chasing growth

US consumers have distinctive

purchase patterns; most critical is

that they are open to newbrands

and comfortably purchase

multiple brands

The grocery retail landscape is

fragmented; different channels

have different roles in the eyes of

the consumer –a combination is

required to achieve scale

1

2

3

The premium segment is well established
Investor Strategy Day | 72

Premium milk set

at Publix in Atlanta

(58 SKUs across

15 brands)

20-25% of

category sales

are premium

Note: % premium based on 12 months to 14 July 2019; mass is an estimate of Walmart and Target

Source: Store visit to Publix Ponce, April 2019; SPINS

Conventional

Plant

23%

Grocery

67%

Natural

Mass

30%

15-25%

1

US consumers have distinct purchase patterns in fresh milk
Investor Strategy Day | 73

Source: Consumer survey 2019

2

Consumers are open to

trial new brands

Consumers buy in

repertoires

•Majority of households purchase

more than one milk brand

•Differing needs of household

members drives repertoire behavior

•A meaningful number of consumers

have purchased a new brand/type of

milk in past 6 months

Stand out on the

shelf is important

Decisions are influenced

at point of sale

•Majority of new milk decisions are

made in store

•Fastest growing brands also provide

media support

We must have the right

range to be considered

Consumer proposition

drives choice

•Organic, lactose-free, plant-based

milk categories etcdrive choice

−Fat content, pack size and brands

are secondary considerations

•If out of stock, most consumers

will switch brands to purchase a

substitutable product

Diverse retail landscape creates distinct experiences for ourconsumers
Investor Strategy Day | 74

Characterisingchannel features

Natural/

Premium

Biggrocery

Mass

Club

•High emphasis on natural, organic

products; strategically important

•Premium storelayouts

Est % of totalmilk

by retail channel

Example banners

Est % of premium milk

within each channel

•Multi-banner chains with 1000+ outlets

•Includes wide brand assortment and

often well-established private label

•Large format stores with both grocery

and includes conventional, premium

and organic goods

•Members-only warehouse style stores

with emphasis on bulk purchases

•Focused range in each category

67%

23%

30%

45%

4%

65%

24%

7%

15-25%

Source: % total milk estimated based on SPINS/IRI data for Natural/Premium and Grocery, and reported consumer survey for Mass. And Club; % premium based on SPINS data, Mass is estimated as an

average of Walmart and Target,Club is based on BJ’s which would be broadly in line with Costco

Premium milk = total organic, lactose free, ultra-filtered milk, and a2 Milk™ brand

3

1
US key messages

The US milk market is attractive

The category has distinct features

We are confident we can build our brand in a meaningful way

Sustained brand investment and ongoing innovation will be important

Investor Strategy Day | 75

2

3

4

Our research shows there are six consumer segments across US milk
•Our consumer targets are the largest consumers of premium milk,

although they are not exclusively premium milk buyers

•They often purchase multiple “milk” products and enjoy having a

“family repertoire”

•Our consumer insights are informing our retail channel focus,

communication strategy and new product opportunities

•a2 Milk™consumption is adding to consumer repertoire choice

•We are playing for a meaningful position in the premium segment of

the market, which will open up other opportunities for the brand

Investor Strategy Day | 76

Our confidence continues to increase
Investor Strategy Day | 77

Source: Consumer survey; 2018 Equity Tracker; internal sources

The most important objective in the near term is growing brand awareness and converting to trial.

This will deliver significant velocity growth and ultimately a scale business in the US.

Target consumers represent

a significant %of category

Social media engagement is

10xthe nearest competitor

Velocity gains of up to 45%

in established stores

Sales have increased

more than 100%CAGR

over the past three years

High loyalty rates

Continued store expansion

in all major retailers due to

positive early performance

We are expanding our national footprint
Investor Strategy Day | 78

April 2015: Launch in California

Mar 2017: Southeast launch

Jan 2018: Northeast launch

2019: Emerging national footprint

January 2018 > 5,000 storesJune 2019 > 13,100 storesDecember 2015 > 500 stores

Approx.

store

counts

Broad distribution

Limited distribution

Legend

No distribution

Our trajectory is in line with top tier ‘disruptive growth’ brands
Investor Strategy Day | 79

7

15

24

43

0-3 years3-5 years5-10 years10+ years

Number of brands to reach US$25m

revenue by length of time from launch

Note: Revenue data reflects brand within specific category; as a result, a single brand can be included multiple times if playing in multiple categories; Revenue data is from IRI and therefore only reflects

revenue in traditional channels Source: IRI; proprietary researchanalysis

1
US key messages

The US milk market is attractive

The category has distinct features

We are confident we can build our brand in a meaningful way

Sustained brand investment and ongoing innovation will be important

Investor Strategy Day | 80

2

3

4

We will consistently invest in building strong awareness and brand loyalty
Investor Strategy Day | 81

Investor Strategy Day | 82
New US packaging design has greater shelf impact...

...and greater modernity
Investor Strategy Day | 83

The range now includes coffee creamers
Investor Strategy Day | 84

Confidence in the US as a second growth engine
Investor Strategy Day | 85

•The US milk market is attractive

−The fresh milk market in the US is significant at $12.8bn

−Premium milk segment is well-established at 20-25% of the category

−Health and wellness is a growing theme in consumer choice

•The US milk market has distinct features

−US consumers enjoy choice, have wider repertoires and are open to new brands

−Diverse retail landscape creates distinct experiences for our consumers

•We are confident we can build our brand in a meaningful way

−Our brand proposition resonates well with the most important premium consumer archetypes

−We have high loyalty rates with consumers and are drawing from across a diverse range of product segments

−Our 3-year revenue CAGR is >100% and our trajectory is in line with top ‘disruptive’ growth brands in the US

−We have underlying healthy structural gross margin % and strong retail support

\

•Sustained brand investment and ongoing innovation will be important

−Upgrading packaging, in-store focus and new communication campaign during FY20

−From a strengthening core milk range we will expand into adjacent product opportunities

−Coffee creamers launched in July 2019

−Other new products to be introduced over time

C L O S E
The consumer

is informing

our way

forward.

The next phase for The a2 Milk Company continues our evolution
•The growth potential is significant –and very energising

•It builds on all that has come before us, but requires stepping up

•We are investing to establish broader consumer reach and greater resilience and capacity as an

organisation

•We will measure our success on four critical metrics in each of our markets:

−Brand awareness, trial and loyalty conversion

−Share of category consumption

−Absolute revenue growth

−Healthy underlying gross margins by product categories

Investor Strategy Day | 87

Disclaimer
This presentation dated 17 September 2019 should be read in conjunction with, and subject to, the explanations and views in documents previously

released to the market by The a2 Milk Company Limited (the “Company”), including the Company’s Annual Report for the 12 months ended 30 June 2019

and accompanying information released to the market on the same date.

This presentation is provided for general information purposes only. The information contained in this presentation is not intended to be relied upon as

advice to investors and does not take into account the investment objectives, financial situation or needs of any particular investor. Investors should assess

their own individual financial circumstances and consider talking to a financial adviser or consultant before making any investment decision.

This presentation is not a prospectus, investment statement or disclosure document, or an offer of shares for subscription, or sale, in any jurisdiction.

Certain statements in this presentation constitute forward looking statements. Such forward looking statements are provided as ageneral guide only

based on the Company’s current expectations and should not be relied upon as an indication of guarantee of future performance. Such forward looking

statements involve known and unknown risks, uncertainties, assumptions and other important factors, many of which are beyond thecontrol of the

Company and which may cause actual results, performance or achievements to differ materially from those expressed or implied by such statements.

While all reasonable care has been taken in relation to the preparation of this presentation, none of the Company, its subsidiaries, or their respective

directors, officers, employees, contractors or agents accepts responsibility for any loss or damage resulting from the use oforreliance on this presentation

by any person.

Past performance is not indicative of future performance and no guarantee of future returns is implied or given.

Some of the information in this presentation is based on unaudited financial data which may be subject to change.

All values are expressed in New Zealand currency unless otherwise stated.

All intellectual property, proprietary and other rights and interests in this presentation are owned by the Company.

Investor Strategy Day | 88

t h e a 2 m i l k c o m p a n y. c o m

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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