Market Update

Gentrack Group Ltd | www.gentrack.com | info@gentrack.com | ARBN 169 195 751

15 January 2020
Market Update
Gentrack Group Limited (NZX/ASX: GTK) (“Gentrack”) wishes to advise that it
continues to experience difficult market conditions in its key utilities markets. This is
impacting Gentrack’s sales pipeline to a greater degree than previously expected.

In addition, E.ON, a significant UK utility customer, has indicated that it intends to
suspend deployment of its new Gentrack billing platform to focus resources on the
integration of the recently acquired Npower business.

Gentrack is currently assessing the financial implications of both the broader adverse
market conditions and E.ON’s decision. A detailed reforecasting exercise has been
initiated. A further announcement, including an updated FY20 Outlook, will be provided
to the markets as soon as that process has been completed, which is expected to be
within a week of this announcement.
ENDS
Contact details regarding this announcement:
Ian Black, CEO
+64 9 966 6090

About Gentrack
Gentrack provides essential software for essential services, pairing powerful platforms
with deep market knowledge to help utilities and airports lower service costs, foster
innovation and confidently navigate market reform. It employs over 550 people in
offices across New Zealand, Australia, the UK, Singapore, USA and Europe and
services over 200 utility and airport sites globally with its leading solutions.
Gentrack Cloud is a subscription-based billing, customer information, market
interaction and portfolio analytics solution for energy and water utilities in markets
where flexibility, uniqueness and compliance are essential. Its meter-to-cash
capabilities and managed services offering are designed to enable utilities to
differentiate their businesses in competitive markets, to deliver great customer service
experiences, achieve lower service costs, launch innovative products and stay
compliant with market regulations.
More information: www.gentrack.com

2
Veovo is Gentrack’s world-class solution for airports, enabling them to unlock
operational, revenue, concession and passenger insights across the airport ecosystem.
Over 100 airports globally are using Veovo to operate more efficiently, uncover new
growth opportunities and deliver outstanding guest experiences.
More information: www.veovo.com