The Warehouse Group announces leadership changes

3 February 2020
The Warehouse Group announces leadership changes as part of its move to agile
ways of working

The Warehouse has today confirmed its Leadership Squad as the company works towards adopting
agile ways of working (agile) from August this year.

The adoption of agile is in early stages and Group CEO Nick Grayston confirms that the formation of a
Leadership Squad will support the planned implementation in August at the beginning of FY21.

Mr Grayston said the announcement of the new leadership squad does not alter the FY20 strategy or
its execution.

“The future will be dominated by an ever-increasing pace of change and traditional structures are too
slow to provide a flexible platform to react at pace to changing customer dynamics. As part of an agile
way of working The Warehouse Group head office will move from a more traditional hierarchical
structure to one that involves co-located self-managing teams empowered to deliver for rapidly
evolving customer needs. Each team will have clear accountabilities and will collaborate quickly and
effectively to deliver to customer expectations and business priorities,” said Mr Grayston.

To enable the new ways of working a traditional leadership team will change to become a leadership
“squad” that sets business strategy and empowers individual teams to deliver.

Nick Grayston said “The Warehouse Group has clear aspirations for its move to agile including:
keeping customers at the centre of everything we do; making our company the best place to work;
being fast and dynamic at executing; achieving a higher standard of performance; and getting back to
the ambitious innovation that made us great.”

The new leadership squad will start working together in this way immediately. The new squad will
consist of the following:

Group CEO – Nick Grayston – no change
Chief Financial Officer – Jonathan Oram – no change
Chief Transformation Officer – Scott Newton – no change
Chief Digital Officer – Michelle Anderson – no change
Chief Information Officer – Edwin Gear – no change
Chief Customer Officer – Jonathan Waecker – currently Chief Marketing Officer
Chief Sales Officer – Tim Edwards – currently CEO Noel Leeming
Chief Operating Officer – Pejman Okhovat – currently CEO The Warehouse/Warehouse Stationery
Chief Product Officer – Tania Benyon – currently CEO Group Sourcing Support and TWL/WSL
Merchandise
Chief Human Resources Officer – Richard Parker (Acting) – currently Acting Chief People Officer

Mr Grayston said that each member of the Leadership Squad brings specific insights and knowledge
to business and this change in people operating model will benefit from this focused leadership
squad.

A key change has been the removal of the CEO roles for both The Warehouse/Warehouse Stationery
and Noel Leeming businesses to reflect the scale of the Group, the strategic opportunity to create a
wider ecosystem and the opportunities to share knowledge, skills and delivery across key functional
areas. While the brand specific CEO roles change, there is no change to the external customer
branding and both Tim Edwards and Pejman Okhovat will be working across the existing brands.

In the Chief Sales Officer role, Tim Edwards will focus on maximising customer experience of the
brands through driving excellence in customer facing teams, whereas Pejman Okhovat in the role of
the Chief Operating Officer will ensure products and services are available to buy across all TWG
channels with the right products in the right place at the right time and minimise handoffs with the
creation of a true end-to-end supply chain from factory to shelf.

Other brands remain unchanged, although Torpedo7 will adopt many agile principles and cadence,
and Simon West will continue the transformation underway in that business.

TheMarket (which already employs agile ways of working) will continue to operate independently
with dedicated governance provided by a delegated committee of the Group Board, and Justus Wilde
will continue as CEO of TheMarket.

Stewart Smith will take on sponsorship for new concepts and opportunities along with a continuing
support of Group strategy development and execution. All three will report directly to Nick Grayston
as Group CEO.

-Ends-

For investor queries please contact:
Jonathan Oram
Chief Financial Officer

Jonathan.oram@thewarehouse.co.nz
+64 21 757 415
For media enquiries please contact:
Tanya Henderson
General Manager, Corporate Communications

media.enquiries@thewarehouse.co.nz
+64 21 195 2854