Green Cross Health Limited logo

Green Cross Health Limited 2020 Annual Report

Annual Report23 July 2020GXHHealthcare

20202020
Annual Report

347
doctors

nurses

321

medical centres42

enrolled patients

267,000

62

299

361

pharmacies

1. 7

million

loyalty members

clients

42,500

support workers

3,000

home visits

each year

million

3.6

t

clinical staff including nurses,

occupational therapists & physiotherapists

185

Green Cross Health’s promise is to provide the best health support, care and advice to New Zealand

communities. We are passionate about supporting healthier communities through our network of

pharmacies, medical centres and community health services.

Who we are

Annual Report 2020 |
03

Contents

04 Financial summary

08 Company report

10 Company report – Pharmacy division

14 Company report – Medical division

16 Company report – Community Health division

20 Directors’ declaration

21 Independent auditor’s report

27 Group financial statements

32 Notes to the financial statements

61 Group entities

66 Board of directors

69 Corporate governance

77 Other annual report disclosures

81 Shareholder information

83 Company directory

04
| GREEN CROSS HEALTH

Financial summary

So let’s start with the plain English version of our accounts. If you are interested, more details can be found in the

financial statements and notes further on in this report.

2020

$’000

2019

$’000

We generate revenue from four sources:

Pharmacy retail and dispensary sales 298,261 304,627

Community Health fees 155,573 156,501

Medical fees 76,509 70,539

Other pharmacy and group provided services 38,188 35,569

Our costs to operate are primarily:

Wages and salaries 261,110 263,250

Costs of products sold 195,386 198,929

Other costs (marketing, governance, communications etc) 49,867 46,817

Lease expense, depreciation and amortisation 27,719 29,741

Impairment4,672-

Revenue and operating costs are consistent year on year. Impairment relates

to the write-down of intangibles assets of $3.3m after a strategic review of

internal projects’ performance and goodwill disposals of $1.4m.

After all income and expenses we earned:

Profit before tax 23,641 27,428

Tax expense(6,689) (7,339)

Profit after tax 16,952 20,089

Non-controlling interest(3,462) (3,984)

Profit after tax attributable to the Parent shareholders13,49016,105

Annual Report 2020 |
05

2020

$’000

2019

$’000

What happened to the profit and where did the cash go?

We started the year with a bank balance of 16,652 10,754

Our profit after tax (and after adjusting for non-cash items) was 31,330* 23,908

We bought and sold various businesses (3,572) (2,684)

We bought fixed assets(7,264) (8,947)

We drew down/(repaid) bank borrowings7,355 (105)

We paid dividends to our shareholders(10,039) (10,045)

We paid dividends to our minority partners(2,333) (1,986)

We acquired cash with the businesses we bought 40 214

Our working capital increased by 1,730 5,543

We ended the year with a bank balance of 33,899 16,652

*$31.3m includes repayment of lease principle and interest expenses under IFRS 16.

$0m

$5m

$10m

$15m

$20m

2020201920182017

Prot after tax

(attributable to shareholders)

-$50m

-$40m

-$30m

-$20m

-$10m

$0m

2020201920182017

Net debt

represents borrowings less bank balances

 IFRS 16 Adjustment (-$0.6m)

Financial summary

06
| GREEN CROSS HEALTH

As at

March

2020

$’000

As at

March

2019

$’000

So what is the equity book value?

We have total assets of 376,610* 264,797

We have total liabilities of(241,892)*(130,854)

So our equity book value is 134,719 133,943

Which represents a net asset value for each share of (cents) 94.11 93.57

*Includes right-of-use assets and lease liabilities of $86.1m and $93.6m respectively.

Financial summary

(continued)

$0m

$30m

$60m

$90m

$120m

$150m

2020201920182017

Net assets

0

1

2

3

4

5

6

7

8

2020201920182017

Dividends per share

(cents)

Financial summary

Annual Report 2020 |
07

08
| GREEN CROSS HEALTH

Company report

We posted a revenue result of $569m for the 12 months to 31 March

2020, a result consistent with the prior year. Net Profit after Tax Attributable

to Shareholders of the Parent was $13.5m, down -16.2% from the prior

period. Included in the result was the adverse impact from the application of

the IFRS 16 accounting standard of -$0.6m, goodwill disposals of -$1.1m

and intangible asset write-offs of -$2.4m. Net Profit after Tax Attributable to

Shareholders of the Parent before one-off non-cash items and application of

IFRS 16 was $17.6m, an increase of +9.3% on the prior period.

During the year, the Management team saw the arrival of Ben Doshi as

Group Chief Financial Officer, Jo Tait as General Manager - Marketing and

eCommerce and Rick Goebel as General Manager - Merchandise. These

changes bring the skills and experience to support the Company’s strategic

direction, focusing on streamlining and automation of processes, protecting

margin via pricing and a differentiated product range and bolstering our digital

capability by leveraging our 1.7 million Living Rewards loyalty database.

Our Balance Sheet continues to have strong liquidity, which will enable

the Company to traverse the next period, with challenges stemming from

COVID-19 and the related impact on customer spending. It also positions

the company well to selectively consider acquisitions over the medium term.

Green Cross Health is pleased to report a solid result for the 12

months to 31 March 2020, with revenue constant year on year. At

an operating level, a turnaround in the Community Health division,

combined with the continued growth of the Medical division, more

than offset the ongoing competitive pressure in the Pharmacy division.

Annual Report 2020 |
09

Results summary

• Revenue of $569m (+0.2%)

• Operating Profit of $31.0m (+5.4%)

• Net Profit after Tax Attributable to Shareholders of the Parent of

$13.5m (-16.2%)

• Pharmacy Revenue down -1.1%. Operating Profit down -$4.8m to

$22.5m, with part of this decline attributable to goodwill disposals

-$1.4m (before non-controlling interest portion) and write-down of

intangibles of -$3.3m (before tax), partly offset by a positive impact from

the application of IFRS 16 at the operating profit level of +$2.5m

• Medical Revenue up strongly at +8.5% to $76.5m. Operating Profit

up +81.1% to $8.0m reflecting organic revenue growth, operational

efficiency and an IFRS 16 impact of +$1.2m

• Community Health Revenue down -0.5% to $155.6m. Operating

profit increase of +$2.4m to $2.5m, resulting from a focus

on cost management, utilisation of technology and the exit from

unprofitable contracts

• Net Debt of -$22.6m (reduction of $9.9m).

$0m

$5m

$10m

$15m

$20m

$25m

$30m

$35m

2020201920182017

Group operating prot

before interest and tax

$0m

$100m

$200m

$300m

$400m

$500m

$600m

2020201920182017

Group operating revenue

 IFRS 16 Adjustment (+$3.8m)

Company report

10
| GREEN CROSS HEALTH

Pharmacy division

Unichem and Life Pharmacy division

Of the network of 361 pharmacies, 87 are pharmacies in which we hold

an equity investment. During the year, we opened our new concept,

flagship Life Pharmacy Newmarket store in the Westfield Newmarket

development (Auckland), as well as opening a greenfield co-located

medical centre pharmacy, Unichem Parklands Medical Pharmacy

(Christchurch) and re-opening Unichem Highland Park Pharmacy

(Auckland), a new co-located medical centre build replacing our previously

closed store.

Pharmacy Revenue declined marginally (-1.1%) in the year, reflecting some

store closures in the prior year and early in FY20 (as part of our ongoing

portfolio review), offset by two new pharmacies in Karori, Wellington,

which were acquired in February 2020. Same store revenue was up 1.5%

year on year, driven by dispensary volumes, which saw an increase in

repeat prescriptions of 4.7%, highlighting the value of our automated

script reminder service, which now has over 200,000 patients.

Operating Profit was down -$4.8m to $22.5m, with part of this decline

attributable to goodwill on disposals of -$1.4m, write-down of intangibles

of -$3.3m (before tax) and a higher depreciation charge as investments

in prior periods were operationalised. Offsetting these one-off non-cash

items, was a +$2.5m impact from IFRS 16 at the Operating Profit line.

The write-down of intangible assets was after a strategic review of historic

internal projects’ performance and with impairment required for those not

aligned to the division’s strategic direction.

Focus continues on optimising retail margin via a differentiated pricing

strategy, as well as implementing a revised product offering which meets

changing customer needs and includes greater emphasis on exclusive

distribution arrangements and reducing product costs. Our online offer

continues to evolve, with our fulfilment capabilities and processes now

well established, particularly given customer demand during the COVID-19

lockdown period.

1. 7

million

loyalty members

361

stores

During the year, the Pharmacy division continued to leverage our trusted

brands, both through our network of 361 stores and through increasing

our digital capability to support engagement with our customers in

multiple channels. We continued to evolve our product range and

offering as well as instilling a focus on margin management across all

product categories. Our Living Rewards membership again grew year

on year, and we continued to invest in gaining insights and personalising

our offerings to these valuable customers.

Annual Report 2020 |
11

Company report – Pharmacy division

12
| GREEN CROSS HEALTH

Pharmacy division

(continued)

Furthermore, we continue to strengthen our digital capability to leverage the

1.7 million Living Rewards loyalty membership database, obtaining insights

to ensure we can personalise our offering to customers, engage with a

customer segment that spends on average 40% more than non-Living

Rewards members and positively influence customer purchasing behaviour.

During the year, we continued to prioritise advocacy for the removal of

the Government’s current pharmaceutical $5 co-payment tax, to support

improved equity of access and health outcomes for New Zealanders as

well as supporting the financial sustainability of the Community Pharmacy

sector. This remains a strategic priority. In addition to this advocacy, we

continue to actively represent our pharmacies in our role as a lead Sector

Representative in the annual negotiation of the Integrated Community

Pharmacy Services Agreement (ICPSA) with District Health Boards (DHBs).

This representation continues, where we have tabled concerns about

ongoing workforce sustainability and wage cost pressures, along with

relativity and adequacy of Government funding for vital patient services.

Some of these issues have been noted in the recently released Health and

Disability System Review which includes a recommendation for Government

to ‘ring-fence’ Tier 1 (primary care) health funding, to avoid it being shifted

to secondary care and hospital deficits, and that this future ring-fenced

funding should grow at a faster rate than overall health funding.

In the next period, retail performance will face challenges from modified

consumer spending as a result of COVID-19, coupled with ongoing

competitive pressures. Priority is being placed on retail disciplines and

recalibrating labour and occupancy costs, to ensure the cost structures

of our pharmacies are right-sized in light of these pressures. We will

continue our focus on the optimisation of our pharmacy investment

portfolio, both through potential closures in addition to continuing to assess

acquisition opportunities. Our national footprint and trusted Unichem and

Life Pharmacy brands provide a solid foundation upon which we can

successfully adapt our business to the changing market conditions.

Highlights

• Same store sales growth of +1.5%, same store script numbers

up +1.3%

• Year on year growth with Living Rewards loyalty programme now at 1.7

million members

• Automated script reminder service now with over 200,000 patients,

increasing opportunities for customer engagement and supporting

patients with medicines adherence

• Two stores acquired February 2020 in Karori, Wellington

• Rebuild of Life Pharmacy Newmarket and Unichem Highland Park

Pharmacy, along with greenfield investment in Unichem Parklands

Medical Pharmacy.

Company report – Pharmacy division

Annual Report 2020 |
13

Future focus

• Evolve retail offering to changing consumer behaviour post COVID-19

• Focus on margin management and core retail disciplines to further

improve the customer experience

• Strong focus on reducing labour and occupancy costs

• Optimise equity store network, along with leveraging our national

footprint and trusted Unichem and Life Pharmacy brands

• Further invest in our Living Rewards loyalty database to obtain insights

and continue to provide expert care and advice to our customers

• Strengthen our digital and eCommerce offerings

• Advocate for removal of $5 prescription co-payment to increase

accessibility and equity for all New Zealanders.

$0m

$5m

$10m

$15m

$20m

$25m

$30m

2020201920182017

Pharmacy operating prot*

before interest and tax

$0m

$50m

$100m

$150m

$200m

$250m

$300m

$350m

2020201920182017

Pharmacy operating revenue

 IFRS 16 Adjustment (+$2.5m)

*Includes goodwill on disposals of -$1.4m and write-down of

intangibles of -$3.3m.

Company report – Pharmacy division

14
| GREEN CROSS HEALTH

The Medical division delivered continued growth year on year in revenue

and profitability. The company continues to invest to drive patient growth

both organically and through selected acquisitions. We continue to focus

on developing our people, processes and systems to improve capacity, and

patient outcomes and experience.

Medical Revenue grew +8.5% to $76.5m, with Operating Profit up 81.1%

to $8.0m. This performance was the result of improved operational

efficiency, organic revenue growth and an IFRS 16 impact of +$1.2m.

Acquisitions in recent years have now fully integrated into the division, and

nearer the end of the financial year, Drury Surgery was added, increasing

the portfolio to 42 centres.

Enrolled patients at 31 March 2020 totalled 267,000, an increase of

12,000 (+4.7%) since March 2019 which includes increases from the

Drury acquisition as well as the purchase of a doctor’s book which was

amalgamated into The Doctors Fred Thomas.

The Medical division continues to work closely with the Ministry of Health

and Primary Health Organisations to ensure equitable access to primary

healthcare throughout New Zealand. The initiative to increase access to

health care for Community Services Card holders has improved affordable

access to lower socio-economic groups.

Operationally, the Medical division improved its focus on systematic triaging

of patients to improve utilisation and provide superior patient outcomes.

The division commenced trialling the provision of digital health services in a

number of centres prior to year-end.

Clinically, a key focus remains on delivery quality care across the network.

Our Clinical Advisory Team supports our practices and actively promotes

shared leadership to provide a means for all staff to continue to improve

and be held accountable for the quality and safety of care. All GP sites have

obtained or are working towards Cornerstone accreditation, and all Urgent

Care centres maintain accreditation through their Urgent Care audits.

Going forward, the strategy remains to grow revenue organically, while

further reducing the operating cost per patient and targeting compelling

acquisition opportunities, whilst delivering high quality medical services.

Medical division

The Doctors

42

medical centres

4.7

%

increase in enrolled patients

to 267,000

Annual Report 2020 |
15

Highlights

• Medical division revenue up +8.5% to $76.5m

• Operating Profit margin increased from 6.3% to 8.9% (excluding

application of IFRS 16)

• Enrolled patients grew from 255,000 to 267,000

• Ownership of 42 Medical Centre following acquisition of Drury Surgery.

Future focus

• Continue to build The Doctors brand

• Network and patient number growth through targeted acquisitions and

organic revenue growth

• Deploy digital technology to increase efficiency and enhance delivery of

high quality patient care

• Improve utilisation via systematic triaging of patients

• Work closely with funders to ensure equitable access for all

New Zealanders.

$0m

$1m

$2m

$3m

$4m

$5m

$6m

$7m

$8m

2020201920182017

Medical operating prot

before interest and tax

$0m

$10m

$20m

$30m

$40m

$50m

$60m

$70m

$80m

2020201920182017

Medical operating revenue

 IFRS 16 Adjustment (+$1.2m)

Company report – Medical division

16
| GREEN CROSS HEALTH

The Community Health division substantially improved performance

this year. Our strategy to focus on underlying profit drivers, rather

than revenue growth has delivered. A focus on cost reduction,

supported by investment in technology, has improved underlying

earnings. We continue to pursue growth in the higher clinical needs

segment. Further, we continue to advocate for Government to address

sustainability of community health funding.

The Community Health division had a healthy increase in Operating Profit to

$2.5m, an increase of +$2.4m over the comparative period. The key driver

of the improvement in performance was operational efficiency with costs

decreasing -3.0% on reduced revenue of -0.6%, highlighting the success of

cost management and investment in technology.

Notwithstanding the improved performance, the slim operating profit

margin of 1.6% exposes the division to adverse changes in the Home and

Community Support sector.

With the majority of revenues from Government contracts, the funding is

still insufficient to provide a sustainable return. Funding received primarily

supports direct wage costs but does not adequately consider staff on-costs

or infrastructure requirements to support communication and coordination

of care 365 days a year. Furthermore, funding does not support recognition

of pay parity in line with other Government-funded health personnel wage

increase awards.

We are encouraged by the release of the Government’s Health & Disability

System Review that confirms the health system is significantly underfunded

and recognises changes are required to both the level and method of

system funding. We continue to advocate for sustainable sector funding to

allow the division to deliver the care which allows patients to continue to live

independently in their own homes.

Community Health has continued to focus on innovative approaches to

providing care and support to our most vulnerable within the community,

particularly those with complex clinical needs. During the year we have

undertaken further development work, with the extension of our Access

Virtual Assistant (AVA), an app designed to improve our approach to service

delivery and systems efficiency, together with the launch of My Access, a

portal available for our clients and client approved next of kin. Technology

is being used to support “real time” information and provides enhanced

communication with our community.

Community Health division

Access Community Health and Total Care Health

42,500

clients

3.6

million

home visits

Annual Report 2020 |
17

18
| GREEN CROSS HEALTH

Community Health division

(continued)

Highlights

• Cost improvements of 3%

• Operating Profit increased $2.4m to $2.5m

• Bedding in the ACC Integrated Home and Community Support business

that was awarded following a successful tender at the end of last

financial year

• Expansion of Total Care Health into new regions.

Future focus

• Focus on higher clinical needs segments

• Further expand geographic coverage of Total Care Health business

• Harness technology to enhance workforce efficiency and

client outcomes

• Focus on profitability of all contracts, targeting growth in higher

margin areas

• Advocate for additional sector funding to ensure sustainability.

Company report – Community Health division

The ACC Integrated Home and Community Support (IHCS) business contract the division won last year is delivering

results with the segment showing continued growth, particularly in supporting clients with complex care needs,

providing 24/7 care where required.

Total Care Health, our specialised mobile nursing service, continues to expand both service offering and regional

coverage throughout New Zealand, primarily focused on supporting complex wound management within the home,

work or school.

$0.0m

$0.5m

$1.0m

$1.5m

$2.0m

$2.5m

$3.0m

2020201920182017

Community Health operating prot

before interest and tax

$0m

$50m

$100m

$150m

$200m

2020201920182017

Community Health operating revenue

 IFRS 16 Adjustment (+$0.1m)

Annual Report 2020 |
19

COVID-19, dividend and future focus

The Board recognises there is continuing uncertainty as a result of COVID-19, and whilst it has confidence in the

resilience of the company to navigate this period of volatility, it is committed to maintaining a strong balance sheet

in order to absorb the impact of COVID-19 and the associated economic downturn. The company has an absolute

focus on preserving cash including drawing down a portion of unutilised bank facilities to shore up liquidity.

In addition to weathering the storm of lockdown this approach helps protect the company from the need for a dilutive

capital raise and positions the Company to be able to capitalise on future opportunities. With this in mind, the Board

has made the precautionary decision not to declare a full year dividend. Subject to liquidity, the Board expects to

return to declaring dividends from November 2020.

Going forward the company remains committed to delivering to patient and customer expectations. The company

is focused on right-sizing its cost base, targeting labour and occupancy cost reductions, as well reviewing the

Pharmacy and Medical portfolios to determine any sites which will not be sustainable going forward.

Green Cross Health is committed to providing all New Zealanders accessible, quality primary healthcare. As part of

this commitment, the company continues to advocate for the removal of the prescription co-payment Government

tax and for increased funding in the Home and Community Support sector.

Thank you to our team

It has been an exceptionally busy year for us, and we are very thankful for the contribution of every member of the

Green Cross Health team. The dedication and passion of our team helps ensure New Zealanders have access to

quality care and advice, and we are proud of the key role we continue to play in supporting the health of

New Zealand communities.

Company report – Community Health division

20
| GREEN CROSS HEALTH

Directors’

declaration

For the year ended 31 March 2020

In the opinion of the Directors of Green Cross Health Limited, the financial

statements and notes, on pages 27 to 60:

• Comply with New Zealand generally accepted accounting practice

and give a true and fair view of the financial position of the Green

Cross Health Limited Group as at 31 March 2020 and the results of its

operations and cash flows for the year ended on that date.

• Have been prepared using appropriate accounting policies, which have

been consistently applied and supported by reasonable judgements

and estimates.

The Directors believe that proper accounting records have been kept which

enable, with reasonable accuracy, the determination of the financial position

of the Group and facilitate compliance of the financial statements with the

Financial Reporting Act 2013.

The Directors consider that they have taken adequate steps to safeguard

the assets of the Group, and to prevent and detect fraud and other

irregularities. Internal control procedures are also considered to be sufficient

to provide a reasonable assurance as to the integrity and reliability of the

financial statements.

The Directors are pleased to present the financial statements of Green Cross

Health Limited for the year ended 31 March 2020.

For and on behalf of the Board of Directors:

Kim Ellis

Chair

24 June 2020

Carolyn Steele

Director

24 June 2020

Annual Report 2020 |
21

Independent

auditor’s report

To the shareholders of Green Cross Health Limited

Report on the consolidated financial statements

Opinion

In our opinion, the accompanying consolidated financial statements of Green Cross

Health Limited (the company) and its subsidiaries (the Group) on pages 27 to 60:

i. Present fairly in all material respects the Group’s financial position as at 31 March

2020 and its financial performance and cash flows for the year ended on that

date; and

ii. Comply with New Zealand Equivalents to International Financial Reporting

Standards and International Financial Reporting Standards.

We have audited the accompanying consolidated financial statements which

comprise:

• The consolidated statement of financial position as at 31 March 2020;

• The consolidated statements of comprehensive income, changes in equity and

cash flows for the year then ended; and

• Notes, including a summary of significant accounting policies and other

explanatory information.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing

(New Zealand) (‘ISAs (NZ)’). We believe that the audit evidence we have obtained is

sufficient and appropriate to provide a basis for our opinion.

We are independent of the Group in accordance with Professional and Ethical

Standard 1 (Revised) Code of Ethics for Assurance Practitioners issued by the New

Zealand Auditing and Assurance Standards Board and the International Ethics

Standards Board for Accountants’ Code of Ethics for Professional Accountants

(IESBA Code), and we have fulfilled our other ethical responsibilities in accordance

with these requirements and the IESBA Code.

Our responsibilities under ISAs (NZ) are further described in the auditor’s

responsibilities for the audit of the consolidated financial statements section of

our report.

Our firm has also provided other services to the Group in relation to tax compliance

services. Subject to certain restrictions, partners and employees of our firm may also

deal with the Group on normal terms within the ordinary course of trading activities

of the business of the Group. These matters have not impaired our independence as

auditor of the Group. The firm has no other relationship with, or interest in, the Group.

22
| GREEN CROSS HEALTH

Materiality

The scope of our audit was influenced by our application of materiality. Materiality

helped us to determine the nature, timing and extent of our audit procedures and

to evaluate the effect of misstatements, both individually and on the consolidated

financial statements as a whole. The materiality for the consolidated financial

statements as a whole was set at $1.3 million determined with reference to a

benchmark of Group profit before tax. We chose the benchmark because, in our

view, this is a key measure of the Group’s performance.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were

of most significance in our audit of the consolidated financial statements in

the current period. We summarise below those matters and our key audit

procedures to address those matters in order that the shareholders as a body

may better understand the process by which we arrived at our audit opinion. Our

procedures were undertaken in the context of and solely for the purpose of our

statutory audit opinion on the consolidated financial statements as a whole and

we do not express discrete opinions on separate elements of the consolidated

financial statements.

The key audit matter: Impairment of goodwill ($127.2 million)

Refer to note 13 of the consolidated financial statements.

The Group has grown significantly through acquisitions in its Pharmacy, Medical

and Community Health business units which has resulted in the recognition of

goodwill in the amount of $74.5 million, $33.7 million and $19.0 million, respectively.

In the event the business units under-perform compared to their business cases,

there is a risk that the goodwill arising on acquisition may no longer be supported.

As disclosed in note 13, the Group performs an annual impairment test of goodwill

and uses a discounted cash flow model to determine the recoverable amount of

its business units to which goodwill has been allocated.

In performing this assessment, assumptions are made in respect of future economic

and market conditions, including the impact of COVID-19. Cash flow forecasts

include consideration of the Group’s strategic business plan for each business unit

and their impact on forecast sales and operating costs. Additionally, management

determined terminal growth rates and discount rates which reflect an assessment of

the time value of money and the risks specific to each business unit.

The annual impairment test performed by the Group was significant to our audit

due to the magnitude of the goodwill balance and because the assessment

process involved judgment about the future performance of the business units.

Independent

auditor’s report

(continued)

Annual Report 2020 |
23

How the matter was addressed in our audit

Our audit procedures included:

• Ensuring the allocation of goodwill to the Group’s business units is appropriate;

• Evaluating the methodology, mathematical accuracy and assumptions applied

in the discounted cash flow models. We used our own valuation specialists to

assist us with the consideration of terminal growth and discount rates;

• Challenging management’s cash flow assumptions over projected cash

flows taking into consideration COVID-19, and the expected impact of the

Group’s business plans for each business unit by reference to their historical

performance and the internal and external factors that influence their operations;

• Performing sensitivity analysis around the key assumptions used in the models;

• Reviewing the appropriateness of related disclosures in the consolidated

financial statements.

We found the judgements and assumptions used in the assessment of goodwill

impairment to be balanced.

The key audit matter: Adoption of NZ IFRS 16 Leases

Refer to note 2(c) of the consolidated financial statements.

The Group has adopted NZ IFRS 16 Leases effective from 1 April 2019, using

the modified retrospective approach. The new standard requires the Group to

recognise its lease commitments as a liability in the consolidated statement of

financial position, along with an associated right-of-use asset. Previously operating

leases were not recognised in the statement of financial position. The adoption of

the standard has resulted in the recognition of a right-of-use asset of $92.9 million

and a lease liability of $98.5 million.

As disclosed in note 2(f), a number of judgements and estimates have been made

by management in establishing the opening balances. These include:

• Incremental borrowing rates at the time of adoption;

• Lease terms, including any rights of renewal expected to be exercised, and

• Application of practical expedients adopted on transition.

The group’s adoption of NZ IFRS 16 was significant to our audit due to the

complexity of the judgements and assumptions involved in the calculation of the

right-of-use assets and associated lease liabilities.

24
| GREEN CROSS HEALTH

How the matter was addressed in our audit

Our audit procedures included:

• Assessing the Group’s process relating to the recording, recognition, and

measurement of leases;

• Assessing the Group’s judgements made in applying practical expedients

against the requirements of NZ IFRS 16;

• Engaging our valuation specialist to assess the appropriateness of the

incremental borrowing rates used;

• Testing completeness of the identified lease contracts by checking leased

stores, medical centres and offices, to a breakdown of rental expense and

property listings;

• Selecting a sample of leases and examining the calculation of the associated

lease liability and right-of-use asset. For each lease selected we performed

the following:

– Agreed key inputs such as commencement date, expiry date, rent

amount, and rent payment frequency to the underlying lease agreement;

– Reviewed assumptions used to determine the lease term including rights

of renewal and assessed whether they were supported by current

business plans;

– Recalculated the lease liability and right-of-use asset based on key inputs;

– Checked the appropriateness of the classification of the lease liability

between current and non-current based on the remaining term of the lease.

• Assessing the disclosures in the consolidated financial statements against

the requirements of NZ IFRS 16.

We found the methodology used by the Group in transitioning to NZ IFRS 16 to be

appropriate. We consider the judgements and assumptions used to be balanced.

Independent

auditor’s report

(continued)

Annual Report 2020 |
25

Other information

The Directors, on behalf of the Group, are responsible for the other information

included in the entity’s Annual Report. Other information includes the Directors

Declaration and the other information included in the Annual Report. Our opinion

on the consolidated financial statements does not cover any other information and

we do not express any form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements our

responsibility is to read the other information and, in doing so, consider whether

the other information is materially inconsistent with the consolidated financial

statements or our knowledge obtained in the audit or otherwise appears materially

misstated. If, based on the work we have performed, we conclude that there is a

material misstatement of this other information, we are required to report that fact.

We have received the Directors Declaration and have nothing to report in regards

to it. The Annual Report is expected to be made available to us after the date of

this Independent Auditor’s Report and we will report the matters identified, if any,

to the Directors.

Use of this independent auditor’s report

This independent auditor’s report is made solely to the shareholders as a body. Our

audit work has been undertaken so that we might state to the shareholders those

matters we are required to state to them in the independent auditor’s report and

for no other purpose. To the fullest extent permitted by law, we do not accept or

assume responsibility to anyone other than the shareholders as a body for our audit

work, this independent auditor’s report, or any of the opinions we have formed.

Responsibilities of Directors for the consolidated financial statements

The Directors, on behalf of the company, are responsible for:

• The preparation and fair presentation of the consolidated financial statements

in accordance with generally accepted accounting practice in New Zealand

(being New Zealand Equivalents to International Financial Reporting Standards)

and International Financial Reporting Standards;

• Implementing necessary internal control to enable the preparation of a

consolidated set of financial statements that is fairly presented and free from

material misstatement, whether due to fraud or error; and

• Assessing the ability to continue as a going concern. This includes disclosing,

as applicable, matters related to going concern and using the going concern

basis of accounting unless they either intend to liquidate or to cease

operations or have no realistic alternative but to do so.

26
| GREEN CROSS HEALTH

Auditor’s responsibilities for the audit of the consolidated financial statements

Our objective is:

• To obtain reasonable assurance about whether the consolidated financial statements as a whole

are free from material misstatement, whether due to fraud or error; and

• To issue an independent auditor’s report that includes our opinion.

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in

accordance with ISAs NZ will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate,

they could reasonably be expected to influence the economic decisions of users taken on the basis of

these consolidated financial statements.

A further description of our responsibilities for the audit of these consolidated financial statements is

located at the External Reporting Board (XRB) website at:

http://www.xrb.govt.nz/standards-for-assurance-practitioners/auditors-responsibilities/audit-report-1/

This description forms part of our independent auditor’s report.

The engagement partner on the audit resulting in this independent auditor’s report is Aaron Woolsey.

For and on behalf of

KPMG

Auckland

24 June 2020

Independent

auditor’s report

(continued)

Annual Report 2020 |
27

Group financial

statements

28 Consolidated statement of comprehensive income

29 Consolidated statement of changes in equity

30 Consolidated statement of financial position

31 Consolidated statement of cash flows

32 Notes to the financial statements

28
| GREEN CROSS HEALTH

Consolidated statement

of comprehensive income

For the year ended 31 March 2020

Note2020

$’000

2019

$’000

Operating revenue4568,531567,236

Operating expenditure6.2(509,888)(530,306)

Depreciation and amortisation11,13(8,565)(8,431)

Depreciation - leases12(15,629) -

Impairment13(4,672) -

Share of equity accounted net earnings151,216874

Operating profit before interest and tax30,992 29,373

Interest income114 44

Interest expense(1,787)(1,989)

Interest expense - leases12(5,678)-

Net interest expense(7,351)(1,945)

Profit before tax23,641 27,428

Income tax expense7(6,689)(7,339)

Profit after tax for the year16,952 20,089

Other comprehensive income for the year, net of tax - -

Total comprehensive income for the year16,952 20,089

Attributable to:

Shareholders of the Parent 13,490 16,105

Non-controlling interest3,462 3,984

Attribution of profit and comprehensive income to shareholders and non

controlling interest

16,952 20,089

Earnings per share:

Basic earnings per share (cents)89.42 11.25

Diluted earnings per share (cents)89.41 11.22

The accompanying Statement of Accounting Policies and notes to the Financial Statements on pages 32 to 60 form part of the Financial Statements.

Group financial statements

Annual Report 2020 |
29

Consolidated statement

of changes in equity

For the year ended 31 March 2020

NoteShare

capital

$’000

Retained

earnings

$’000

Non-

controlling

interest

$’000

Total

equity

$’000

Balance at 1 April 201890,609 27,886 7,108125,603

Profit for the year16,105 3,984 20,089

Total comprehensive income for the year16,105 3,984 20,089

Transactions with owners, recorded directly in equity

Dividends to shareholders9(10,021)-(10,021)

Distribution to non-controlling interests-(2,026)(2,026

Impact of other transactions with non-controlling interest(128)422 294

Balance at 31 March 201990,609 33,843 9,489 133,940

Balance at 1 April 201990,609 33,843 9,489 133,940

Impact on application of IFRS 16 - net of tax (2,167) (419) (2,586)

Restated as at 1 April 201990,609 31,676 9,070 131,354

Profit for the year13,490 3,462 16,952

Total comprehensive income for the year13,490 3,462 16,952

Dividends to shareholders9(10,039)-(10,039)

Distribution to non-controlling interests-(2,333)(2,333)

Impact of other transactions with non-controlling interest(1,324)108 (1,216)

Balance at 31 March 202090,609 33,803 10,308 134,719

The accompanying Statement of Accounting Policies and notes to the Financial Statements on pages 32 to 60 form part of the Financial Statements.

Group financial statements

30
| GREEN CROSS HEALTH

Consolidated statement

of financial position

As at 31 March 2020

Note2020

$’000

2019

restated

$’000

Equity

Share capital90,610 90,610

Retained earnings33,802 33,843

Total equity attributable to shareholders of the Parent124,412 124,453

Non-controlling interest10,308 9,490

Total equity134,719 133,943

Current assets

Cash and cash equivalents33,899 16,652

Trade and other receivables1043,107 36,076

Inventories34,720 32,804

Total current assets111,726 85,532

Non-current assets

Property, plant and equipment1122,227 22,291

Right-of-use assets1286,090 -

Intangible assets13133,524 137,664

Deferred tax asset1416,055 12,912

Equity accounted group investments156,988 6,398

Total non-current assets264,884 179,265

Total assets376,610 264,797

Current liabilities

Payables and accruals1690,652 79,975

Income taxes payable161,186 1,760

Borrowings173,359 5,556

Lease liability - current1213,705 -

Total current liabilities108,902 87,291

Non-current liabilities

Borrowings1753,114 43,563

Lease liability - non current1279,875 -

Total non-current liabilities132,989 43,563

Total liabilities241,892 130,854

Net assets134,719 133,943

The accompanying Statement of Accounting Policies and notes to the Financial Statements on pages 32 to 60 form part of the Financial Statements.

Group financial statements

Annual Report 2020 |
31

Consolidated statement

of cash flows

For the year ended 31 March 2020

Note2020

$’000

2019

restated

$’000

Cash flows from operating activities

Dividend received15653 706

Receipts from customers561,500 568,525

Interest received114 44

Payments to suppliers and employees(498,510)(525,636)

Income taxes paid(9,456)(12,199)

Net cash inflow from operating activities1854,301 31,440

Cash flows from investing activities

Purchase of property, plant, equipment and software intangibles(7,264)(8,947)

Acquisition of interests in equity accounted investments(26) -

Acquisition of interests in subsidiaries and non-controlling interests5(3,546)(3,372)

Proceeds from sale of shares in subsidiary- 688

Net cash outflow from investing activities(10,835)(11,631)

Cash flows from financing activities

Proceeds from borrowings19,299 19,575

Repayment of borrowings(11,944)(19,680)

Payment of lease liabilities12(13,778)-

Interest expense12(1,787)(1,989)

Interest expense - leases12(5,678)-

Distribution to non-controlling interest(2,333)(1,986)

Dividends paid(10,039)(10,045)

Net cash outflow from financing activities(26,259)(14,125)

Net increase in cash and cash equivalents17,207 5,684

Add opening cash and cash equivalents16,652 10,754

Cash acquired: business combinations540 214

Closing cash and cash equivalents33,899 16,652

Reconciliation of closing cash and cash equivalents

to the consolidated statement of financial position:

Cash and cash equivalents33,899 16,652

Closing cash and cash equivalents33,899 16,652

The accompanying Statement of Accounting Policies and notes to the Financial Statements on pages 32 to 60 form part of the Financial Statements.

Group financial statements

32
| GREEN CROSS HEALTH

Notes to the

financial statements

For the year ended 31 March 2020

1. Reporting entity

Green Cross Health Limited (the “Parent” or

the “Company”) is a New Zealand company

registered under the Companies Act 1993

and is an FMC entity for the purposes of the

Financial Reporting Act 2013 and the Financial

Markets Conduct Act 2013. The Financial

Statements have been prepared in accordance

with these Acts. The Company is listed on the

NZX Main Board (“NZX”).

The consolidated financial statements of Green

Cross Health Limited comprise the Parent, its

subsidiaries, and its interest in associates and joint

ventures (together referred to as the “Group”).

2. Basis of preparation of

financial statements

(a) Statement of compliance

The financial statements have been prepared

in accordance with New Zealand Generally

Accepted Accounting Practice (“NZ GAAP”).

They comply with New Zealand equivalents

to International Financial Reporting Standards

(“NZ IFRS”), and other applicable Financial

Reporting Standards, and authoritative notices

as appropriate for a Tier one for profit entity.

They also comply with International Financial

Reporting Standards.

The financial statements were approved by the

Board of Directors on 24 June 2020.

(b) Basis of measurement

The financial statements of the Group are

prepared under the historical cost basis unless

otherwise noted within the specific accounting

policies below.

(c) Changes in accounting policies

The Group has consistently applied the following

accounting policies to all periods presented

in these consolidation financials statements,

except as mentioned below.

NZ IAS 1 Amendment

The Group has early adopted Amendments

to IAS 1 Classification of liabilities as current

or non-current in the current year. The impact

of adoption on these consolidated financial

statements has been outlined in the table below.

31 March 2020NZ IAS 1

(Old)

$’000

Impact

$’000

NZ IAS 1

(New)

$’000

Statement of financial position

Current borrowings38,254(34,895) 3,359

Non-current borrowings18,22034,895 53,114

31 March 2019

Statement of financial position

Current borrowings25,556(20,000)5,556

Non-current borrowings23,56320,000 43,563

31 March 2018

Statement of financial position

Current borrowings16,310 (9,000)7,310

Non-current borrowings32,9149,00041,914

Annual Report 2020 |
33

NZ IAS 7 Statement of cash flows

The Group has also voluntarily changed its accounting policy under NZ IAS 7 Statement of cash flows, where interest

expense is now classified as a financing cash flow instead of an operating cash flow.

The Group has applied this change in accounting policy retrospectively by adjusting the comparative amounts disclosed

for the comparative period as if the new classification has always been applied. The impact on the current period and

the comparative period is summarised below.

31 March 2020Original

$’000

Adjustment

$’000

Restated

$’000

Statement of cash flows

Cash flows from operating activities

Interest expense(1,787)1,787 -

Net cash inflow from operating activities52,5141,787 54,301

Cash flows from financing activities

Interest expense-(1,787)(1,787)

Net cash outflow from financing activities(24,472)(1,787) (26,259)

Net increase/(decrease) in cash and cash equivalents-

31 March 2019

Statement of cash flows

Cash flows from operating activities

Interest expense(1,989)1,989 -

Net cash inflow from operating activities29,4511,989 31,440

Cash flows from financing activities

Interest expense-(1,989)(1,989)

Net cash outflow from financing activities(12,136)(1,989) (14,125)

Net increase/(decrease) in cash and cash equivalents-

NZ IFRS 16 Leases

The Group has initially adopted NZ IFRS 16 Leases from 1 April 2019. NZ IFRS 16 introduced a single, on-balance

sheet accounting model for lessees. As a result, the Group, as a lessee, has recognised right-of-use assets representing

its rights to use the underlying assets and lease liabilities representing its obligation to make lease payments.

The Group has applied NZ IFRS 16 using the modified retrospective approach, under which the cumulative effect

of initial application is recognised in retained earnings at 1 April 2019. Accordingly, the comparative information

presented for 2019 has not been restated for the affects of adoption of NZ IFRS 16, i.e. it is presented, as previously

reported, under NZ IAS 17 and related interpretations. See note 12.

Notes to the financial statements

34
| GREEN CROSS HEALTH

2. Basis of preparation of

financial statements

(continued)

(d) Comparatives

Where appropriate, comparative information

has been reclassified to conform to the current

period’s presentation.

(e) Functional and presentation currency

These financial statements are presented in

New Zealand dollars ($), which is the functional

currency of the entities of the Group. All financial

information presented in New Zealand dollars

has been rounded to the nearest thousand.

(f) Significant estimates and judgments

The preparation of financial statements

in conformity with NZ IFRS requires the

Directors to make judgments, estimates and

assumptions that affect the application of

policies and reported amounts of assets,

liabilities, income and expenses. The estimates

and associated assumptions are based on

historical experience and various other factors

that are believed to be reasonable under the

circumstances, the results of which form the

basis for making judgments about carrying

values of some assets and liabilities. Actual

results may differ from these estimates.

In authorising the financial statements for the

year ended 31 March 2020, the Directors have

ensured that the specific accounting policies

necessary for the proper understanding of

the financial statements have been disclosed,

and that all accounting policies adopted are

appropriate for the Group’s circumstances and

have been consistently applied throughout the

year for all Group entities for the purposes of

preparing the consolidated financial statements.

The estimates and underlying assumptions

are reviewed on an ongoing basis. Revisions

to accounting estimates are recognised in

the period in which the estimate is revised if

the revision affects only that period, or in the

period of revision and future periods if the

revision affects both current and future periods.

Information about the significant areas of

judgment exercised or estimation in applying

accounting policies that have had a significant

impact on the amounts recognised in the

financial statements are described as follows:

(i) Classification of investments

Classifying investments as either subsidiaries,

associates or joint ventures requires the

Directors to assess the degree of influence

which the Group holds over the investee. In

arriving at a conclusion the Directors take into

account the constitutional structure of the

investee, governance arrangements, current

and future representation on the Board of

Directors, and all other arrangements which

might allow influence over the operating and

financial policies of the investee.

(ii) Impairment of goodwill and indefinite life

intangible assets

The carrying values of goodwill and intangible

assets with an indefinite useful life, are

assessed at least annually to ensure that they

are not impaired. This assessment requires

the Directors to estimate future cash flows

to be generated by cash generating units to

which goodwill and intangible assets with

indefinite useful lives have been allocated.

Estimating future cash flows entails making

judgments including the expected rate of

growth of revenues and expenses, margins

and market shares to be achieved, and the

appropriate rate to apply when discounting

future cash flows. Note 13 of these financial

statements provides more information on the

assumptions the Directors have made in this

area and the carrying values of goodwill and

indefinite life intangible assets. As the outcomes

in the next financial period may be different to

the assumptions made, it is impracticable to

predict the impact that could result in a material

adjustment to the carrying amount.

(iii) Accounting for leases under NZ IFRS 16

A number of judgements and estimates have

been made by management in establishing

the opening balances of the right-of-use asset

and lease liability. These include determining

the applicable incremental borrowing rates at

the time of adoption, assessment of the lease

terms, including any rights of renewal and

whether it is reasonably certain they will be

exercised, and application of certain practical

expedients adopted on transition. See note 12.

(iv) COVID-19 pandemic

On 11 March 2020 the World Health

Organisation declared a global pandemic as a

result of the outbreak and spread of COVID-19.

Notes to the financial statements

Annual Report 2020 |
35

Following this, on Wednesday 25 March 2020

the New Zealand Government raised its Alert

Level to 4 (full lockdown of non-essential

services) for an initial 4 week period. A number

of the Group’s pharmacies, medical centres

and its homecare operations continued to

operate in a reduced capacity during Level 4

due to the essential nature of their activities

and the service they provide to the community.

The Group’s activities have progressively

returned to full operation as the country

reduced its Alert Levels. A recovery in the sales

to normal levels is expected throughout Level

1, however, the impact of COVID-19 on the

economy remains uncertain.

The Group reforecast its cash flows and

considered the impact of COVID-19 on the

valuation of intangibles and the Group’s ability

to comply with the terms of its debt facilities.

Management do not consider that COVID-19

will have a material effect on the valuation of

the Group’s assets or its ability to comply with

debt covenants.

(g) Subsidiaries

Subsidiaries are entities that are controlled by

the Group. Control exists when the Group is

exposed to, or has rights to, variable returns

from its involvement in the investee and has the

ability to affect those returns through its power

over the investee. Power arises when the Group

has existing rights to direct the relevant activities

of the investee, i.e. those that significantly affect

the investee’s returns. Control is assessed on a

continuous basis.

The Group consolidates the results of its

subsidiaries from the date that control

commences until the date on which control

ceases. At such point as control ceases, it

derecognises the assets, liabilities and any

related non-controlling interests and other

components of equity. Any interest retained in

the former subsidiary is measured at fair value

when control is lost.

The Group’s ownership interests in subsidiaries

ranges from 25% to 100% (2019: 25% to

100%). The Group consolidates 29 out of 40

entities where it holds less than half of the

voting rights. This is on the basis that the

Group’s contractual arrangements with these

entities result in them meeting the definition of

being subsidiaries as set out above.

(h) Non-controlling interests

Non-controlling interests are present ownership

interests and are initially measured at either

fair value or the non-controlling interests’

proportionate share of the acquiree’s identifiable

net assets. The choice of measurement basis

is determined on a transaction-by-transaction

basis. Under the proportionate interest method,

goodwill is not attributed to the non-controlling

interest and the Group recognises only its share

of goodwill whereas under fair value, the non-

controlling interest includes its proportionate

share of goodwill.

Changes in the Group’s interest in a subsidiary

that do not result in a change in the control

conclusion are accounted for as transactions

with equity-holders in their capacity as

equity holders.

While the group has 44 (2019: 43) subsidiaries

with non-controlling interests, there are no

subsidiaries with individually material non-

controlling interest.

(i) Transactions eliminated on consolidation

Intra-group balances, and any unrealised

income and expenses arising from intra-group

transactions, are eliminated in preparing the

consolidated financial statements. Unrealised

gains arising from transactions with equity

accounted investees are eliminated against the

investment to the extent of the Group’s interest in

the investee. Unrealised losses are eliminated in

the same way as unrealised gains, but only to the

extent that there is no evidence of impairment.

(j) Goods and services tax (GST)

The statement of comprehensive income

has been stated so that all components are

exclusive of GST. All items in the statement of

financial position are stated net of GST with the

exception of receivables and payables, which

include GST invoiced.

(k) Statement of cash flows

The statement of cash flows has been prepared

using the direct method subject to the netting of

certain cash flows.

Cash flows in respect of investments and

borrowings that have been rolled-over under

arranged banking facilities have been netted in

order to provide meaningful disclosures.

Notes to the financial statements

36
| GREEN CROSS HEALTH

2. Basis of preparation of

financial statements

(continued)

(k) Statement of cash flows (continued)

Cash and cash equivalents comprise cash

balances and call deposits. Bank overdrafts

that are repayable on demand and form an

integral part of the Group’s cash management

are included as a component of cash and cash

equivalents for the purpose of the statement of

cash flows.

Operating activities include all cash received

from all revenue sources and all cash

disbursed for all expenditure sources including

taxation refunds or payments and other

transactions that are not classified as investing

or financing activities.

Investing activities reflect the acquisition and

disposal of property, plant and equipment

and intangibles, loans to associates, and

investments in associates, subsidiaries and

joint ventures.

Financing activities reflect changes in

borrowings and equity.

(l) Inventory

Inventories are measured at the lower of cost

and net realisable value. The cost of inventories

is based on a weighted average principle, and

includes expenditure incurred in acquiring the

inventories, production or conversion costs and

other costs incurred in bringing them to their

existing location and condition.

3. New standards and

interpretations issued and

not yet effective

A number of new standards, amendments

to standards and interpretations are not yet

effective for the year ended 31 March 2020.

These have been assessed for applicability to

the Group and the Directors have concluded

that they will not have a significant impact

on future financial statements, except for

amendments to NZ IAS 1 which the Group has

elected to adopt early.

4. Segment reporting

The Group has three reportable segments:

pharmacy services, medical services and

community health.

The Group’s main operations are in the

pharmacy industry providing pharmacy

services through consolidated stores, equity

accounted investments and franchise stores.

The medical services segment includes fully

owned and equity accounted medical centres,

and support services provided to these medical

centres, as well as medical centres outside

the Group. The community health segment

provides services direct to the community to

support independent living.

The Board monitors the various revenue streams

within each reportable segment separately

however, they do not meet the criteria for

separate disclosure due to the following:

• Aggregation of the operating segments

within each reportable segment is

consistent with the core principal of NZ

IFRS 8, i.e. aggregating will not distort the

interpretation of the financial statements for

the users;

• The operating segments within each

reportable segment share the same

economic characteristics; and

• The nature of the products and services,

and the nature of the regulatory environment

are the same for the operating segments.

Notes to the financial statements

Annual Report 2020 |
37

March 2020NotePharmacy

Services

$’000

Medical

Services

$’000

Community

Health

$’000

Corporate

$’000

Total

$’000

External revenues6.1336,449 76,509 155,573 - 568,531

Total revenue336,449 76,509 155,573 - 568,531

Cost of products sold(195,386)- - - (195,386)

Employee benefit expense(61,256)(54,494)(145,361)-(261,110)

Lease expenses(2,897)(392)(237)- (3,525)

Other expenses(32,637)(10,197)(5,040)(1,992)(49,867)

Depreciation and amortisation(6,323)(1,330)(913)- (8,565)

Depreciation - leases(11,097)(2,957)(1,575)- (15,629)

Impairment(4,672)--- (4,672)

Share of equity accounted net

earnings

314 902 - - 1,216

Segment Profit22,495 8,042 2,447 (1,992)30,992

Interest income114

Interest expense(1,787)

Interest expense - leases(5,678)

Profit before tax23,641

Tax expense(6,689)

Profit after tax16,952

Non-controlling interest(3,462)

Net profit attributable to the

shareholders of the Parent

13,490

Reportable segment assets294,818 59,843 30,236 (8,287)376,610

Equity accounted investments2,439 4,549 - - 6,988

Capital expenditure5,823 935 686 - 7,444

Reportable segment liabilities169,235 54,176 26,768 (8,287)*241,892

*Intersegmental elimination.

Operating segments

Information about reportable segments

Notes to the financial statements

38
| GREEN CROSS HEALTH

4. Segment reporting (continued)

Operating segments (continued)

March 2019NotePharmacy

Services

$’000

Medical

Services

$’000

Community

Health

$’000

Corporate

$’000

Total

$’000

External revenues6.1340,196 70,539 156,501 - 567,236

Total revenue340,196 70,539 156,501 - 567,236

Cost of products sold(198,929)- - - (198,929)

Employee benefit expense(61,459)(51,768)(149,273)(750)(263,250)

Lease expenses(16,025)(4,108)(1,177)- (21,310)

Other expenses(30,633)(9,674)(4,843)(1,667)(46,817)

Depreciation and amortisation(6,106)(1,168)(1,157)- (8,431)

Depreciation - leases---- -

Impairment---- -

Share of equity accounted net

earnings

256 618 - - 874

Segment profit27,301 4,439 51 (2,417)29,373

Interest income44

Interest expense(1,989)

Profit before tax27,428

Tax expense(7,339)

Profit after tax20,089

Non-controlling interest(3,984)

Net profit attributable to the

shareholders of the Parent

16,105

Reportable segment assets211,121 36,529 29,814 (12,668)264,797

Equity accounted investments2,287 4,111 - - 6,398

Capital expenditure5,119 3,706 945 - 9,770

Reportable segment liabilities92,638 22,963 27,921 (12,668)*130,854

*Intersegmental elimination.

Notes to the financial statements

Annual Report 2020 |
39

5. Business combinations

Business combinations acquired during the year include; Centre City Pharmacy (2004) Limited, Waiuku Medical

Pharmacy (2010) Limited, Karori Pharmacies (2020) Limited, Drury Surgery Limited. None of these acquisitions are

individually material to the Group’s result.

Identifiable assets acquired and liabilities assumedCarrying

value

$’000

Fair value

$’000

Total assets1,828 1,828

Total liabilities(208)(208)

Identifiable net assets1,620 1,620

Consideration transferred

Satisfied by:

Cash consideration 3,546

Deferred consideration -

Total consideration3,546

Less cash acquired (included in assets above) (40)

Net cash consideration 3,505

Goodwill

Goodwill recognised as a result of the acquisitions are as follows:

Total consideration3,546

Identifiable net assets(1,620)

Goodwill1,926

The amount of revenue included in the consolidated statement of comprehensive income is $8.1 million with a net

profit after tax of $0.6 million in respect of the entities acquired during the year.

Notes to the financial statements

40
| GREEN CROSS HEALTH

6. Operating performance

6.1 Revenue 2020

$’000

2019

$’000

Revenue from contracts with customers:

Pharmacy retail and dispensary298,261 304,627

Other pharmacy revenue38,188 35,569

Medical fee income76,509 70,539

Home care 155,573 156,501

568,531 567,236

Disaggregation of Contract RevenueReportable segments

Pharmacy

Services

$’000

Medical

Services

$’000

Community

Health

$’000

Total

$’000

Year ended 31 March 2020

Timing of revenue recognition

Transferred at a point in time324,159 35,315 108,393 467,867

Transferred over time12,290 41,194 47,180 100,664

336,449 76,509 155,573 568,531

Year ended 31 March 2019

Timing of revenue recognition

Transferred at a point in time331,120 35,726 105,899 472,745

Transferred over time9,076 34,813 50,602 94,491

340,196 70,539 156,501 567,236

Pharmacy retail and dispensing services

Pharmacy retail and dispensary services include retail sales, dispensing, professional advisory and care services. For

all these services control is considered to pass to the customer at the point when the customer can use or otherwise

benefit from the goods and services. For retail sales, control passes at point of sale. Retail sales are predominantly by

credit card, debit card or in cash.

The Group operates its own Living Rewards loyalty programme. When a retail sale is made and points are earned,

the resulting revenue is allocated between the loyalty programme and the other components of the sale. The amount

allocated to the loyalty programme is deferred, and is recognised as revenue when the points are redeemed under

the terms of the programme or when it is no longer probable that the points under the programme will be redeemed.

Other pharmacy revenue

These mainly include franchise fees and supplier income. Control for franchise services pass over time as the services

are delivered over the term of the franchise agreement. Payment terms for franchise fees is generally 20 to 30 days.

Supplier income is earned, as promotional services are rendered over a specified time period by the Group. Payment

terms are generally 20 to 30 days.

Medical services

Medical services include capitation and health services and patient fees. Control for capitation and health services

passes over time as the healthcare services are delivered to the patient over a certain time period. Payment terms are

generally 20 to 30 days. Patient fees are earned at a point in time. Control passes to the customer when service has

been delivered to a customer. Patient fees are predominantly by credit card, debit card or in cash.

Notes to the financial statements

Annual Report 2020 |
41

Homecare services

Homecare services consist primarily of community health and support services. Control passes to the customer as the

services are delivered and simultaneously consumed by the customer. Payment terms are generally 30 to 60 days.

Contract assets and contract liabilities

Current contract assets represent revenue where the service has been provided but not yet invoiced to the customer.

When the customer has been invoiced, any outstanding balances are included in receivables. Contract liabilities

reflect payments received for services that have not yet been provided and the payments will be recognised as

revenue over time.

Costs directly related to the acquisition of a contract or renewal of an existing contract are capitalised and amortised

over the life of the contract. Cost relating to fulfilling a contract are only capitalised if they meet the recognition criteria

under NZ IFRS 15. Costs incurred in obtaining a contract are only capitalised to the extent they are incremental.

Contract balances

The following table provides information, about receivables, contract assets and contract liabilities from contracts

with customers:

Significant changes in the contract assets and the contract liabilities during the period are as follows:

As at 31 March 2020, the amount of revenue deferred and recognised as a contract liability for the loyalty programme

is $6.0m. This will be recognised as revenue as the loyalty points are redeemed or expire, which is expected to occur

over the next fifteen months.

31 Mar 2020

$’000

31 Mar 2019

$’000

Trade receivables which are included in trade and other receivables25,257 21,466

Contract assets14,273 11,561

Contract liabilities(6,019)(5,072)

20202019

Contract

assets

Contract

liabilities

Contract

assets

Contract

liabilities

Revenue recognised that was included in the contract liability balance

at the beginning of the period- 5,072- 5,831

Transfer from contract assets recognised at the beginning of the

period to receivables

11,561 - 11,816 -

Notes to the financial statements

42
| GREEN CROSS HEALTH

6. Operating performance (continued)

6.2 Operating expenditure2020

$’000

2019

$’000

Cost of products sold 195,386 198,929

Employee benefit expense 261,110 263,250

Lease expenses3,525 21,310

Other expenses48,224 46,351

Audit fees233 185

Other services provided by auditors140 123

Directors’ fees in respect of the Parent company 431 453

Directors’ fees in respect of the subsidiary companies244 235

Bad debts written off and movement in doubtful debt provision594(530)

509,888 530,306

Auditor’s remuneration to KPMG comprises:

Annual audit of financial statements233185

Annual audit of financial statements – prior year--

233185

Other services provided by auditors:

Taxation services140 113

Other services- 10

140123

Tax services relate to compliance and related services.

Notes to the financial statements

Annual Report 2020 |
43

7. Income tax expense

2020

$’000

2019

$’000

Current tax expense(8,829)(9,078)

Deferred tax expense (see note 14)2,140 1,739

Total income tax expense(6,689)(7,339)

Imputation credit account:

Available for use in subsequent periods $10.1m (2019: $1.2m).

Numerical reconciliation between tax expense and pre-tax accounting profit

Profit before tax23,641 27,428

Income tax expense at 28%(6,620)(7,680)

(Add)/Deduct the tax effect of adjustments

Non deductible write-offs(385)-

Other316 341

(6,689)(7,339)

Taxation accounting policy

Income tax expense is charged to profit and loss and comprises current tax and deferred tax, unless it relates to

an item recognised in other comprehensive income or equity in which case it is recognised in other comprehensive

income or equity.

Current tax is the estimated tax payable on the current period’s taxable income using current tax rates, adjusted for

any under or over accrual in respect of prior periods.

Deferred tax is recognised using the balance sheet liability method, allowing for temporary differences between the

carrying amounts of assets and liabilities for accounting purposes and the carrying amounts for tax purposes. A

deferred tax asset is recognised to the extent that it is probable that future taxable profits will be available against

which the temporary differences can be utilised. Deferred tax assets are reviewed at each reporting date and are

reduced to the extent that it is no longer probable that the related benefit will be realised.

Notes to the financial statements

44
| GREEN CROSS HEALTH

8. Earnings and assets per share

The earnings per share, and dividend per share is calculated using the Group’s result divided by the weighted average

number of shares for the listed entity, Green Cross Health Limited.

2020

cents per

share

2019

cents per

share

Basic earnings per share9.4211.25

The calculation of basic earnings per share is based on the profit attributable to

equity holders of the parent and a weighted average number of ordinary shares

issued during the year of 143,152,759 (2019: 143,152,759).

Diluted earnings per share9.4111.22

The calculation of diluted earnings per share is based on the profit attributable to

equity holders of the parent and a weighted average number of ordinary shares

issued during the year after adjustment for the effects of all dilutive ordinary shares

of 143,394,426 (2019: 143,485,759).

Net tangible (liabilities)/assets per share(10.38)(11.62)

The calculation of net tangible assets per share is based on net assets less deferred

tax and intangible assets (refer note 13 and note 14) and the closing number of

ordinary shares at the end of the year.

Net assets per share94.1193.57

The calculation of net assets per share is based on net assets and the closing

number of ordinary shares at the end of the year.

9. Dividends to shareholders of the Parent company

2020

cents per

share

2019

cents per

share

Dividends per share7.00 7.00

In December 2019 Green Cross Health Limited paid an interim dividend of 3.5 cents per qualifying ordinary shares

to shareholders, which was fully imputed to 28%.

In June 2019 Green Cross Health Limited paid a final dividend for the March 2019 year of 3.5 cents per qualifying

ordinary shares to shareholders, which was fully imputed to 28%.

Notes to the financial statements

Annual Report 2020 |
45

10. Trade and other receivables

2020

$’000

2019

$’000

Trade receivables25,257 21,466

Contract assets14,273 11,561

Accrued income2,534 1,176

Other receivables and prepayments2,113 2,743

Provision for doubtful debts(1,070)(870)

43,107 36,076

11. Property, plant and equipment

2020

$’000

2019

$’000

Opening cost75,112 68,044

Acquisitions through business combinations146 1,698

Additions5,010 8,195

Disposals(949)(2,825)

Closing cost79,319 75,112

Opening accumulated depreciation53,143 47,128

Acquisitions through business combinations-


1,133


Depreciation for the period6,029 6,036

Disposals(505)(1,154)

Closing accumulated depreciation58,667 53,143

Closing book value20,652 21,969

Work in progress1,575 322

Total property, plant and equipment22,226 22,291

Property, plant and equipment accounting policy

Property, plant & equipment owned by the Group consists primarily of leasehold improvements and is stated at cost

less accumulated depreciation and any impairment losses. Property, plant & equipment acquired in stages is not

depreciated until the asset is ready for its intended use.

Depreciation is provided on a straight-line basis on all property, plant & equipment components to allocate the cost of

the asset (less any residual value) over its useful life or if it relates to assets in a leased premises, the life of the lease if

shorter. The residual values and remaining useful lives of asset components are reviewed at least annually.

Current estimated useful lives of property, plant and equipment are between two and twelve years.

Subsequent expenditure that extends or expands the useful life of property, plant & equipment or its service potential

is capitalised. All other costs are recognised in the profit and loss as expenditure when incurred.

Any resulting gain or loss on disposal of an asset is recognised in the profit and loss in the period in which the asset

is disposed of.

Notes to the financial statements

46
| GREEN CROSS HEALTH

12. Leases

As a lessee

The Group’s leased assets include property leases for pharmacies, medical centres and offices. The lease terms of

these leases typically range from 6 to 30 years (inclusive of any renewal options). Some leases provide for additional

rent payments that are based on changes in CPI or market rental rates. The Group also leases motor vehicles and

equipment, which typically run for a period of 3 to 5 years. Previously, the Group classified all its leases as operating

leases under NZ IAS 17.

As a lessee, the Group previously classified leases as operating or finance leases based on its assessment of whether

the lease transferred substantially all of the risks and rewards of ownership. Under NZ IFRS 16, the Group recognises

right-of-use assets and lease liabilities for the majority of its leases – i.e. these leases are on-balance sheet.

The carrying amounts of right-of-use assets and lease liabilities are as below:

Property

$’000

Motor Vehicles

$’000

Equipment

$’000

Total

$’000

Right-of-use assets

Balance at 1 April 201988,9332,0151,95992,907

Balance at 31 March 202083,7051,3451,040 86,090

Depreciation14,202734694 15,630

Additions to property of $11.4m have been made to right-of-use assets during the current year.

Property

$’000

Motor Vehicles

$’000

Equipment

$’000

Total

$’000

Lease liabilities

Balance at 1 April 201994,5742,0151,95998,548

Balance at 31 March 202091,0931,4071,080 93,580

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use

asset is initially measured at cost, and subsequently at cost less any accumulated depreciation and impairment

losses and adjusted for certain remeasurements of the lease liability.

The lease liability is initially measured at the present value of the lease payments that are not paid at the

commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily

determined, the Group’s incremental borrowing rate. Generally, the Group uses its incremental borrowing rate as

the discount rate.

The lease liability is subsequently increased by the interest cost on the lease liability and decreased by lease

payment made. It is re-measured when there is:

• A change in future lease payments arising from a change in an index or rate; or

• A change in the estimate of the amount expected to be payable under a residual value guarantee; or

• Changes in assessment of whether a purchase or extension option is reasonably certain to be exercised or a

termination option is reasonably certain not to be exercised; or

• Any other change in the future lease payments or the lease term due to a lease modification that’s not

accounted for as a separate lease.

The Group has applied judgement to determine the lease term for some lease contracts in which it is a lessee that

include renewal options. The assessment of whether the Group is reasonably certain to exercise such options

impact the lease term, which significantly affects the amount of lease liabilities and right-of-use assets recognised.

Notes to the financial statements

Annual Report 2020 |
47

(i) Transition

On transition to NZ IFRS 16, the Group elected to perform a reassessment of its contracts to determine which of its

contracts are now identified as leases under NZ IFRS 16. Therefore, the definition of a lease under NZ IFRS 16 has

been applied to both contracts as at 1 April 2019 and contracts entered into or changed on or after 1 April 2019.

At transition, for leases classified as operating leases under NZ IAS 17, lease liabilities were measured at the present

value of the remaining lease payments, discounted at the Group’s incremental borrowing rate as at 1 April 2019.

Right-of-use assets are measured at either:

• Their carrying amount as if NZ IFRS 16 had been applied since the commencement date, discounted using

the Group’s incremental borrowing rate at the date of initial application – the Group applied this approach to

its largest property leases; or

• An amount equal to the lease liability, adjusted by the amount of any prepaid or accrued lease payments – the

Group applied this approach to all other leases.

The Group used the following practical expedients when applying NZ IFRS 16 to leases previously classified as

operating leases under NZ IAS 17.

• Applied a single discount rate to a portfolio of leases with reasonably similar characteristics (motor vehicles

leases and equipment leases).

• Relied on previous assessments of whether leases are onerous applying NZ IAS 37 Provisions, Contingent

Liabilities and Contingent Assets immediately before the date of initial application as an alternative to

performing an impairment review.

• Applied the exemption not to recognise right-of-use assets and liabilities for leases with less than 12 months

of remaining lease term at the date of initial application.

• Excluded initial direct costs from measuring the right-of-use asset at the date of initial application.

• Used hindsight, such as in determining the lease term for contracts that contain options to extend or

terminate a lease.

On transition to NZ IFRS 16, the Group recognised additional right-of-use assets and additional lease liabilities,

recognising the difference in retained earnings. The impact on transition is summarised below.

1 April 2019

$’000

Right-of-use assets92,907

Deferred tax asset1,003

Lease liabilities (98,545)

Lease incentives in advance (presented as part of “payables and accruals”)2,055

Non-controlling interest419

Retained earnings2,167

When measuring lease liabilities for leases that were classified as operating leases, the Group discounted lease

payments using its incremental borrowing rate at 1 April 2019. The weighted-average rate applied is 6.27%.

Notes to the financial statements

48
| GREEN CROSS HEALTH

12. Leases (continued)

1 April 2019

$’000

Operating lease commitments at 31 March 2019 as disclosed in the Group’s consolidated financial

statements75,995

Contracts reassessed as leases as defined under NZ IFRS 165,543

Effect of discounting using incremental borrowing rates at 1 April 2019 (13,026)

- Recognition exemption for leases with less than 12 months of remaining lease term at transition(1,923)

- Extension options reasonably certain to be exercised31,956

Lease liabilities recognised at 1 April 2019 98,545

(ii) Impacts for the period

The impact for the period is summarised below, by comparing the affected financial statement line items accounted

for under the old leases accounting standard NZ IAS 17 against the amounts accounted for under the new leases

accounting standard NZ IFRS 16.

31 March 2020NZ IAS 17

(Old)

$’000

Impact

$’000

NZ IFRS 16

(New)

$’000

Statement of financial position

Right-of-use assets-86,09086,090

Deferred tax asset13,9582,097 16,055

Lease liabilities - current-(13,705)(13,705)

Lease liabilities - non current-(79,875)(79,875)

Payables and accruals*(92,538)1,886(90,652)

Effect on net assets/(liabilities)-(3,507) -

* Movement is due to derecognition of lease incentives previously accounted for as income in advance under NZ IAS 17.

31 March 2020NZ IAS 17

(Old)

$’000

Impact

$’000

NZ IFRS 16

(New)

$’000

Statement of comprehensive income

Operating expenditure(529,343)19,456(509,888)

Depreciation and amortisation (8,565)(15,629) (24,195)

Interest expense - leases-(5,678)(5,678)

Tax effect-1,0941,094

Effect on profit/(loss)-(758) -

Notes to the financial statements

Annual Report 2020 |
49

31 March 2020NZ IAS 17

(Old)

$’000

Impact

$’000

NZ IFRS 16

(New)

$’000

Maturity analysis of contractual undiscounted cash flows

Less than one year-17,474-

Two to five years -46,536 -

More than five years -60,124-

Total-124,134 -

31 March 2020NZ IAS 17

(Old)

$’000

Impact

$’000

NZ IFRS 16

(New)

$’000

Statement of cash flows

Payments to suppliers and employees(517,966)19,456(498,510)

Interest expense (1,787)- (1,787)

Interest expense - leases-(5,678)(5,678)

Payments of lease liabilities-(13,778)(13,778)

Effect on cash inflow/(outflow)---

For the impact of NZ IFRS 16 on segment information, see note 4.

As a lessor

The Group sub-leases some of its properties. Under NZ IAS 17, the head lease and sub-lease contracts were

classified as operating leases. On transition to NZ IFRS 16, the right-of-use assets recognised from the head leases

are measured at cost on transition to NZ IFRS 16. The sub-lease contracts are classified as operating leases under

NZ IFRS 16.

Notes to the financial statements

50
| GREEN CROSS HEALTH

13. Intangible assets

Note2020

$’000

2019

$’000

Software and other intangible assets

Opening cost20,276 19,564

Acquisitions through business combinations5 - 16

Additions1,261 1,574

Disposals(321)(878)

Assets written-off(3,529)-

Closing cost17,68720,276

Opening accumulated amortisation9,105 7,385

Amortisation for the period2,536 2,395

Disposals(3)(675)

Assets written-off/impairment(233)-

Closing accumulated amortisation11,405 9,105

Closing book value6,282 11,171

Goodwill

Opening cost126,492 123,017

Other acquired goodwill200234

Additions5 1,926 3,241

Disposals (1,376) -

Closing cost127,242 126,492

Total intangible assets133,524 137,664

Intangible assets accounting policy

Intangible assets recognised by the Group are stated at cost less accumulated amortisation and any impairment

losses with the exception of goodwill (see below).

Intangible assets acquired in stages are not amortised until the asset is ready for its intended use.

Amortisation is provided on a straight-line basis for software to allocate the cost of the asset (less any residual value)

over its useful life. The residual values and remaining useful lives of software are reviewed at least annually. Other

intangible assets represent franchisee store rebranding costs and have an indefinite life.

Estimated useful lives of the asset classes are:

Software 3 - 5 years

Subsequent expenditure that extends or expands the useful life of an intangible asset or its service potential is

capitalised. All other costs are recognised in the profit and loss as expenditure when incurred.

Any resulting gain or loss on disposal of an intangible asset is recognised in the profit and loss in the period in which

the intangible asset is disposed of.

Intangible assets disclosed in the financial statements relate to computer software, trademarks and other indefinite life

intangible assets. Indefinite life intangible assets are tested annually for impairment.

Internally developed software in the amount of $3.3m was impaired in the current year as a result of a strategic review

of existing projects.

Notes to the financial statements

Annual Report 2020 |
51

Goodwill accounting policy

Goodwill arises on the acquisition of subsidiaries. Goodwill represents the excess of the purchase consideration over

the fair value of the net identifiable tangible and intangible assets at the time of acquisition.

Goodwill is allocated to the relevant cash generating units expected to benefit from the acquisition and tested for

impairment annually, or earlier at any interim reporting dates if there are indicators of impairment.

If the recoverable amount is less than the carrying amount of the cash generating unit then an impairment loss is

recognised in profit and loss and the carrying amount of the asset is written down. Recoverable amount is calculated

as the greater of the fair value less cost to sell and value in use.

The relative value of the goodwill allocated to the relevant cash generating unit is included in the determination of any

gain or loss on disposal.

Impairment testing

Discounted cash flow (DCF) models have been based on three-year forecast cash flow projections. The budget for

the year-ending 31 March 2021 is the basis for the first year’s projections and projections for subsequent periods

have been based on the Group’s three-year outlook. Terminal cash flows are projected to grow in-line with the New

Zealand long-term inflation rate.

Impairment test assumptions 2020

Pharmacy ServicesMedical ServicesCommunity Health

Discount rate – post tax9.43%7.93%9.50%

Terminal growth rate1.50%1.50%1.50%

Carrying amount of goodwill allocated to the unit ($000)74,513 33,667 19,061

Carrying value of other intangible assets with indefinite

useful lives ($000)

2,048 - -

Impairment test assumptions 2019

Pharmacy ServicesMedical ServicesCommunity Health

Discount rate - post tax9.85%8.35%9.90%

Terminal growth rate1.8%1.8%1.8%

Carrying amount of goodwill allocated to the unit ($000)75,068 32,363 19,061

Carrying value of other intangible assets with indefinite

useful lives ($000)

2,048 16 -

For the purpose of impairment testing, goodwill is allocated to the Group’s operating divisions which represent the

lowest level within the Group at which the goodwill is monitored for internal management purposes. Within pharmacy

and medical, whilst a cash generating unit (CGU) may be an individual store or medical centre, goodwill is allocated

across all operations within a division that have similar economic characteristics and collectively benefit from

acquisitions that increase the Group’s portfolio.

Notes to the financial statements

52
| GREEN CROSS HEALTH

13. Intangible assets (continued)

Sensitivities

No impairment was identified for Pharmacy or Medical services as a result of this review, nor under any reasonable

possible change, in any of the key assumptions described above.


The estimated recoverable amount of the Community Health CGU exceeds its carrying value by $6.7m. The

projected EBIT for the Community Health CGU is forecast to remain at current levels over the forecast period. The

projected EBIT would need to decrease by 32% for the recoverable amount to be equal to the carrying value of the

Community Health CGU.

14. Deferred tax asset

The movement in deferred tax asset during the year is made up of the following:

Opening

restated

$’000

Recognised in

profit or loss

$’000

Closing

$’000

Group – 2020

Property, plant and equipment2,257 31 2,288

Provisions and accruals7,004 (219)6,785

Tax losses3,650 1,235 4,885

Right-of-use assets*(26,589)2,484 (24,105)

Lease liabilities27,593 (1,391)26,202

13,9152,14016,055

*Opening balance includes the deferred tax impact of

IFRS 16 adoption.

Group – 2019

Property, plant and equipment2,061 196 2,257

Provisions and accruals7,145 (141)7,004

Tax losses1,967 1,683 3,650

11,173 1,738 12,912

Notes to the financial statements

Annual Report 2020 |
53

15. Equity accounted group investments

Note2020

$’000

2019

$’000

The movement in equity accounted investments comprises:

Opening carrying amount6,398 6,264

Investment in associates and joint ventures26 50

Disposal of associates and joint ventures-(84)

Share of net earnings1,216874

Dividend21(653)(706)

6,988 6,398

There are no individually material associates or joint ventures.

Amount of goodwill within the carrying amount of

equity accounted group investments:

Opening carrying amount4,024 4,058

(Disposal)/investment in associates and joint ventures-(34)

4,024 4,024

Summary associate and joint venture financial information

The aggregate results of the associates and joint venture financial position and current year’s profit are as follows:

Assets

$’000

Liabilities

$’000

Revenue

$’000

Net profit

after tax

$’000

As at and for the year ended 31 March 202015,7908,61452,4983,269

As at and for the year ended 31 March 201911,3575,72741,0632,405

Reporting dates

The controlled entities and all associates have a 31 March reporting date.

Notes to the financial statements

54
| GREEN CROSS HEALTH

15. Equity accounted group investments (continued)

Investments in associates and joint ventures accounting policy

An associate is an investee over which the Group has significant influence, which is the power to participate in the

financial and operating policy decisions of the investee but not to control or jointly control those policies.

A joint venture is a joint arrangement in which the parties that have joint control of the arrangement have rights to the

net assets of the arrangement. Joint control is the contractually agreed sharing of control of the arrangement which

only exists when decision about the relevant activities require the unanimous consent of the parties sharing control.

The results and assets and liabilities of associates and joint ventures are incorporated into the financial statements

of the Group using the equity method of accounting. Under the equity method, the initial investment in the Group

financial statements is measured at cost and adjusted thereafter for the Group’s share of profit and loss and other

comprehensive income of the associate and joint venture. Any goodwill arising on the acquisition of an associate

or joint venture investment is included in the carrying amount of the investment net of dividends received. Where

the Group’s share of losses of the associate of joint venture exceeds the Group’s interest in that associate or joint

venture, the Group discontinues recognising its share of losses unless it has a legal or constructive obligation to

continue doing so. The equity method is discontinued where the Group ceases to exert significant influence over the

investee.

Accounting policies adopted by associates and joint ventures are generally consistent with those of the Group. Where

a material difference does exist, appropriate adjustments are applied to ensure congruence with the policies of the

Group, the most significant of these being the recognition of deferred tax.

16. Trade and other payables and income taxes payable

2020

$’000

2019

$’000

Trade payables39,478 33,599

Payable to non-controlling interest2,941 3,024

Contract liabilities6,019 5,072

Accruals18,409 13,938

Employee entitlements23,805 24,342

90,652 79,975

Income tax payable1,186 1,760

91,838 81,735

Employee entitlements accounting policy

Employee entitlements for salaries, bonuses, long service, alternate and annual leave are provided for and recognised

as a liability when benefits are earned by employees but not paid at the reporting date.

Notes to the financial statements

Annual Report 2020 |
55

17. Borrowings

2020

$’000

2019

restated

$’000

Current3,359 5,556

Non-current53,114 43,563

56,474 49,119

The Group’s interest rate on outstanding loans is calculated based on BKBM or cost of funds plus a margin. The

current interest rate is between 2.50% and 4.66% (2019: 4.14% - 5.54%). A 0.5% increase/decrease in the effective

interest rate would result in a decrease/increase in after tax profit of $203,000.

Green Cross Health Limited and all its subsidiaries provided guarantees and indemnities in favour of BNZ covering

all loans held by the parent and subsidiary companies. Loans within partnership subsidiaries are covered by a GSA

agreement over the individual business assets.

Security has also been provided by Green Cross Health Limited in favour of ANZ in relation to one Pharmacy subsidiary.

The Group’s primary lender is the BNZ. As at balance date, the Group has undrawn banking facilities of $10m (2019:

$18m). The maturity of the debt facility with BNZ is 22 August 2022.

As at balance date, two subsidiaries are in breach of covenanted ratios in respect of their bank borrowings. All debt in

breach amounting to $0.7m has been classified as current in these financial statements.

Borrowings and advances accounting policy

Borrowings and advances are initially recognised at fair value, including directly attributable transaction costs.

Subsequent to initial recognition, borrowings and advances are measured at amortised cost using the effective

interest method, less any impairment losses on advances.

18. Operating cash flows reconciliation

2020

$’000

2019

restated

$’000

Profit after tax for the year16,952 20,089

Add/(deduct) non-cash items:

Depreciation, amortisation and impairment28,867 8,431

Other non-cash items6,752(2,623)

Add/(deduct) changes in working capital items:

Receivables and accruals movement(7,031) 655

Inventory (1,916) 1,395

Payables and accruals movement10,677 3,493

Net cash inflow from operating activities54,301 31,440

Notes to the financial statements

56
| GREEN CROSS HEALTH

19. Shares on issue

2020

’000

2019

’000

Shares authorised and on issue

Opening number of shares143,486 143,486

Shares issued – fully paid- -

Shares issued – partly paid- -

Shares cancelled – partly paid(183) -

143,303 143,486

Shares held as treasury stock(150)(333)

143,153143,153

All ordinary shares carry equal rights in terms of voting, dividend payments and distribution upon winding up.

Treasury stock

The redeemable ordinary shares held by Life Pharmacy Trustee Company Limited to satisfy the Senior Management

incentive schemes have not been included in the calculation of the total number of shares issued by the Group as

these shares have not been issued externally by the Group.

Share capital

Incremental costs directly attributable to the issue of ordinary shares, share options and share capital are recognised

as a deduction from equity.

Notes to the financial statements

Annual Report 2020 |
57

20. Financial instruments

The Group is party to financial instruments as part of its normal operations. Financial instruments include cash and

cash equivalents, borrowings, trade and other receivables and trade and other payables.

Financial instruments are initially recognised at their fair value less transaction costs, and subsequently measured at

their amortised cost. A financial instrument is recognised if the Group becomes a party to the contractual provisions

of the instrument. Financial assets are derecognised if the Group’s contractual rights to the cash flows from the

financial assets expire or if the Group transfers the financial asset to another party without retaining control or

substantially all risks and rewards of the asset. Financial liabilities are derecognised if the Group’s obligations specified

in the contract expire or are discharged or cancelled.

Financial assets and financial liabilities are recognised at amortised cost.

Risk management policies are used to mitigate the Group’s exposures to credit risk, liquidity risk and market risk that

arise in the normal course of operations.

Credit risk

The Group’s maximum credit risk resulting from a third party defaulting on its obligations to the Group is represented

by the carrying amount of each financial asset on the statement of financial position. The Group is not exposed to

any material concentrations of credit risk other than its exposure within the retail pharmacy and government sectors.

The Group monitors credit limits on a monthly basis. All credit facilities to external parties are provided on normal

trade terms (unsecured, to a maximum of 45 days). At any one time, the Group generally has amounts owed to and

amounts owed by the same counterparty, although no legal right of set-off exists. The Parent company holds direct

debit authorities for amounts payable under the contractual terms of its franchise agreements. The Parent regularly

monitors the credit ratings issued, and any qualifications to those ratings, to the financial institutions (and those of the

ultimate parent financial institution) used by the Group.

The status of trade receivables at reporting date is as follows:

Gross receivable

2020

$’000

Impairment

2020

$’000

Gross receivable

2019

$’000

Impairment

2019

$’000

Trade and other receivables

Not past due39,851 - 29,559 -

Past due 0-30 days1,437 - 4,869 -

Past due 31-120 days1,819 - 1,646 -

Past due more than 120 days1,070(1,070)873 (870)

Total 44,177 (1,070)36,947 (870)

Notes to the financial statements

58
| GREEN CROSS HEALTH

20. Financial instruments (continued)

Liquidity risk

Liquidity risk represents the Group’s ability to meet its contractual obligations. The Group evaluates its liquidity

requirements on an ongoing basis. In general, the Group generates sufficient cash flows from its operating activities

to meet its obligations arising from its financial liabilities and has credit lines in place to cover potential shortfalls. The

following table sets out the contractual cash flows for financial liabilities that are settled on a gross cash flow basis:

2020

Carrying

value

$’000

Contractual

cash flows

$’000

Less than

one year

$’000

Between one

year and

two years

$’000

Between two

years and

five years

$’000

Borrowings56,474 60,909 3,460 1,376 56,073

Trade and other payables60,828 60,828 60,828 - -

Total non-derivative liabilities117,302 121,737 64,288 1,376 56,073

2019

Borrowings restated49,119 52,130 7,234 28,807 16,089

Trade and other payables49,017 49,017 49,017 - -

Total non-derivative liabilities98,137 101,148 56,251 28,807 16,089

Market risk

As interest rates change, the fair value of financial instruments may change. Refer to note 17 for details of the interest

rates for the Group loans and borrowings, which are the most significant financial instruments.

Capital management

The Group’s capital includes share capital and retained earnings. The Group is not subject to any externally imposed

capital requirements.

The allocation of capital between its specific business segments’ operations and activities is, to a large extent,

driven by the optimisation of the return achieved on the capital allocated. The process of allocating capital to specific

business segment operations and activities is undertaken independently of those responsible for the operation.

The Group’s policies in respect of capital management and allocation are reviewed regularly by the Board of Directors.

The carrying amount of the Group’s on-balance sheet financial instruments including trade and other receivables,

cash and cash equivalents, borrowings and trade payables, closely approximate their fair values as at 31 March 2020

and 31 March 2019. The assessment of fair value relating to borrowings was determined by reference to observable

market data (level 2).

Notes to the financial statements

Annual Report 2020 |
59

21. Related parties

During the period, there was one group director who had a shareholding in a subsidiary and also had a shareholding

in the Parent company.

The Group has commercial franchise agreements with stores relating to marketing levies and franchise fees. The

Group also enters into transactions on behalf of the stores which are on-charged. These transactions comprise items

such as training courses, supplier agreements, central advertising campaigns, loyalty card costs, and IT related costs.

The Parent has leased some equipment which is on-leased to associate companies. The Parent performs accounting

services, based on commercial terms, for some of the stores.

The Parent has shareholder agreements with the other shareholders of the associates. The agreements set out the

return on investment/profit sharing arrangements relating to these investments. Payable to non-controlling interests

represents loans advanced to the Group.

Related party transactions for the Group:

NoteTransaction valueBalance outstanding

2020

$’000

2019

$’000

2020

$’000

2019

$’000

Equity earnings from associates1,216 874 - -

Franchise fees and on-charged costs with equity

accounted investments

102 39 9 7

Management service charges and on-charged costs to equity

accounted investments

703 748 41 100

Dividend income653 706 --

Receivable from other related parties--458818

Payable to non-controlling interests16--2,9413,024

Key management personnel remuneration

The Group provides compensation to key management personnel which comprises the directors and executive

officers. Some senior executives also participate in the share option scheme. Key management personnel (includes

the Group CEO, the Group CFO, some senior executives and company directors) compensation comprised:

2020

$’000

2019

$’000

Short-term and other employee benefits 2,415 2,642

Share vesting costs- 2

2,415 2,644

Notes to the financial statements

60
| GREEN CROSS HEALTH

22. Share based payments

(a) Description of share-based payment arrangements

At 31 March 2020, the Group had the following share-based payment arrangements:

Redeemable ordinary shares granted to senior managers:

150,000 Redeemable Ordinary Shares (ROS) have been issued by the Parent to Life Pharmacy Trustee Company

Limited as trustee of a trust that holds the shares on behalf of the employees. Each ROS is partly-paid to $0.01 and

carries an entitlement to dividends and voting rights in proportion to the extent paid. On exercise, the ROS are fully paid

and converted into ordinary shares. The total charged to the profit and loss in the period was $0 (2019: $0).

There were no ROS issued to key or senior managers during the 2020 or 2019 financial years.

(b) Reconciliation of outstanding ROS

in thousandsNumber of

instruments

2020

Weighted average

exercise price

2020

Number of

instruments

2019

Weighted average

exercise price

2019

Outstanding at 1 April333 $1.90 333 $1.90

Cancelled during the year(183) $1.26- -

Exercised during the year- - - -

Granted during the year- - - -

Outstanding at 31 March150 2.37333 $1.90

Exercisable at 31 March150 2.37183 2.17

Instruments outstanding at 31 March 2020 had an exercise price of $2.37(2019: $1.25 - $2.37) and a weighted

average contractual life of 1 year (2019: 1.1 years). The weighted average share price at the date of exercise for ROS

during the year was nil (2019: nil).

Share based payments accounting policy

Equity-settled share based payments awarded to employees are measured at fair value at the date of grant and are

recognised as an employee expense, with a corresponding increase in equity, over the period from the date of grant

to the date on which the employees become unconditionally entitled to the option. The fair value at grant date is

determined using an appropriate valuation model.

At each reporting date, the Group revises the estimate of the number of options expected to vest. The cumulative

expense is revised to reflect the revised estimate, with a corresponding adjustment to equity.

23. Subsequent events

There have been no subsequent events which require disclosure in these financial statements.

Notes to the financial statements

Annual Report 2020 |
61

Group entities

For the year ended 31 March 2020

The current Green Cross Health Limited group structure comprises 138 companies.

The group entities are as follows:

Legal ParentHoldingActivity

Green Cross Health LimitedFranchisor and investment

Controlled entities

280 Queen Street (2005) Limited43.9% Pharmacy

Access Community Health Limited100.0% Community Care

Access Health Services Limited100.0% Non-trading

Albany Pharmacy Limited49.0% Pharmacy

Alexandra Pharmacy (2013) Limited48.5% Pharmacy

Amcal Chemists (N.Z.) Limited100.0% Non-trading

Apollo Pharmacy (2014) Limited49.0% Pharmacy

Bay of Plenty Pharmacies Limited100.0% Non-trading

Bayfair Pharmacy (2010) Limited48.8% Pharmacy

Bayfair Pharmacy Limited100.0% Non-trading

Baymed Group (2013) Limited100.0% Medical Centre

Birkenhead Pharmacy (2011) Limited48.5% Pharmacy

Botany Downs Pharmacy Limited25.0% Pharmacy

Botany Pharmacy (2016) Limited49.0% Pharmacy

Browns Bay Pharmacy (2018) Limited48.5% Pharmacy

Care Chemist Limited100.0% Non-trading

Care Chemist Pakuranga (2008) Limited49.0% Pharmacy

Centre City Pharmacy (2004) Limited46.4% Pharmacy

Chemist Express Limited49.0% Pharmacy

Christchurch Pharmacy (2015) Limited49.0% Pharmacy

Coastlands Pharmacy (2018) Limited49.0% Non-trading

Davies Corner Pharmacy Limited25.0% Pharmacy

Discovery Pharmacy (2016) Limited49.0% Pharmacy

Dispensaryfirst Limited100.0% Non-trading

Drury Surgery Limited60.0% Medical Centre

Endeavour Pharmacy (2016) Limited49.0% Pharmacy

Fred Thomas Pharmacy (2015) Limited49.0% Pharmacy

Gascoigne Medical Services Limited71.2% Medical Centre

Glenfield Mall Pharmacy Limited48.5% Pharmacy

Green Cross Health Direct Limited100.0% Non-trading

Green Cross Health Distribution Limited100.0% Pharmacy

Green Cross Health Investment Limited100.0% Non-trading

Green Cross Health Medical Limited100.0% Investment

Green Cross Health Medical Solutions Limited100.0% Services to medical centres

Green Cross Health Primary Limited100.0% Medical Centre

Green Cross Health Workplace Limited100.0% Health services

62
| GREEN CROSS HEALTH

Controlled entitiesHoldingActivity

Guthries Pharmacy Limited49.0% Pharmacy

Harbour City Pharmacy (2011) Limited48.7% Pharmacy

Hastings Pharmacy (2013) Limited49.0% Pharmacy

Hawkes Bay Pharmacies Limited49.0% Pharmacy

Health Services Limited100.0% Investment

Helensville Pharmacy (2008) Limited48.5% Pharmacy

Highland Park Pharmacy (2009) Limited48.5% Pharmacy

Hurstmere Pharmacy (2008) Limited49.0% Pharmacy

Hutt Valley Pharmacies 2014 Limited48.5% Pharmacy

J-Mall Pharmacy Limited49.0% Pharmacy

Karori Pharmacies (2020) Limited49.6% Pharmacy

Knox Pharmacy 2010 Limited48.5% Pharmacy

Lake Taupo Pharmacy (2008) Limited48.5% Pharmacy

Levin Pharmacy (2005) Limited100.0% Non-trading

Life Pharmacy Albany Limited49.0% Pharmacy

Life Pharmacy Centre Place (2009) Limited49.0% Pharmacy

Life Pharmacy Limited100.0% Non-trading

Life Pharmacy Sylvia Park Limited49.0% Pharmacy

Life Pharmacy Trustee Company Limited100.0% Non-trading

Life Pharmacy Wall Street Dunedin Limited49.1% Pharmacy

Manawatu Pharmacies Limited49.0% Pharmacy

Manners Pharmacy (2016) Limited49.0% Pharmacy

Manukau Pharmacy (2011) Limited49.1% Pharmacy

Moorhouse Pharmacy 2003 Limited25.0% Pharmacy

Motueka Medical (2013) Limited54.8% Medical Centre

Neptune Pharmacy (2017) Limited49.0% Pharmacy

New Lynn Pharmacy (2015) Limited48.8% Pharmacy

New Plymouth Pharmacy (2015) Limited48.5% Pharmacy

Northlands Pharmacy (2003) Limited49.6% Pharmacy

Onehunga Medical 2012 Limited100.0% Medical Centre

Palms Pharmacy (2013) Limited48.5% Pharmacy

Parklands Pharmacy (2015) Limited49.0% Pharmacy

Peak Primary Limited100.0% Non-trading

Plimmer Steps Pharmacy (2018) Limited49.0% Pharmacy

Pharmacy 277 Limited49.1% Pharmacy

Pharmacy B102 Limited48.5% Pharmacy

Pharmacy G101 Limited49.0% Pharmacy

Pharmacy J104 Limited49.0% Non-trading

Pharmacy K103 Limited49.0% Pharmacy

Group entities

(continued)

Group entities

Annual Report 2020 |
63

Controlled entitiesHoldingActivity

Pharmacy L105 Limited49.0% Pharmacy

Pharmacy N106 Limited49.0% Pharmacy

Pharmacy Management Limited100.0% Investment

Pharmacy Store Holdings Limited100.0% Investment

Pharmacybrands Limited100.0% Non-trading

Pharmacybrands On-line Limited100.0% Non-trading

Queen Street Pharmacy (2015) Limited49.0% Non-trading

Radius Medical Limited100.0% Non-trading

Radius Medical Solutions Limited100.0% Non-trading

Radius Pharmacy Greenmeadows Limited49.0% Pharmacy

Radius Pharmacy Limited100.0% Franchisor and Investment

Radius Pharmacy Napier Limited48.8% Pharmacy

Radius Pharmacy Riccarton Limited49.0% Pharmacy

Radius Pharmacy Te Rapa Limited48.8% Pharmacy

Radius Pharmacy Upper Hutt Limited49.5% Pharmacy

Radius Pharmacy Waikanae Limited48.5% Pharmacy

Radius Pharmacy Wanganui Limited49.0% Pharmacy

Radius Ti Rakau Limited100.0% Medical Centre

Radius Medical Whakatane Properties Limited100.0% Medical Centre Property

Riccarton Mall Pharmacy 2000 Limited49.0% Pharmacy

RPG Medicine Management Limited25.0% Pharmacy

Russell Street Pharmacy Hastings (2015) Limited48.5% Pharmacy

Shirley Pharmacy Limited100.0% Non-trading

Shore City Pharmacy (2010) Limited48.5% Pharmacy

Shore City Pharmacy Limited100.0% Non-trading

Smart Pharmacy Limited100.0% Non-trading

St Heliers Health Centre Limited100.0% Medical Centre

St James Pharmacy (2015) Limited100.0% Non-trading

St Lukes Pharmacy Holdings Limited49.0% Pharmacy

Stokes Valley Pharmacy (2009) Limited48.5% Pharmacy

Timaru Pharmacy (2013) Limited48.5% Non-trading

Trident Pharmacy (2017) Limited49.0% Pharmacy

The Doctors (Coastcare) Limited100.0% Medical Centre

The Doctors (DFM) Limited100.0% Non-trading

The Doctors (Hastings) Limited71.2% Medical Centre

The Doctors (Huapai) Limited100.0% Medical Centre

The Doctors (New Lynn) Limited53.7% Medical Centre

The Doctors (Whangaparaoa) Limited100.0% Medical Centre

Group entities

64
| GREEN CROSS HEALTH

Controlled entitiesHoldingActivity

Total Care Health Services Limited100.0% Health services

Total Health Doctors Limited100.0% Medical Centre

Tower Junction Pharmacy Limited48.5% Pharmacy

Unichem Chemists (N.Z.) Limited100.0% Non-trading

Upper Hutt Health Centre Pharmacy Limited25.0% Pharmacy

Upper Riccarton Pharmacy Limited25.0% Non-trading

Waimauku Doctors Limited100.0% Medical Centre

Waiuku Medical Pharmacy (2010) Limited48.7% Pharmacy

Waiuku Pharmacy (2005) Limited100.0% Non-trading

Waiuku Pharmacy (2016) Limited48.7% Pharmacy

West City Pharmacy (2010) Limited48.5% Pharmacy

Wellington Pharmacy (2016) Limited49.0% Pharmacy

Willis Street Pharmacy Limited25.0% Pharmacy

Joint venture entities

Pharmacies Instore Limited50.0% Retail

Associate entities

Accident & Medical Centre Quaymed Limited25.0% Medical Centre

Albany Family Medical Centre Limited50.0% Medical Centre

Huapai Pharmacy (2017) Limited25.1% Pharmacy

Silverstream Health Centre Limited49.0% Medical Centre

Team Medical at Kapiti Limited48.8% Medical Centre

The Doctors (Mangere) Limited27.6% Medical Centre

The Doctors (Massey Medical) Limited25.1% Medical Centre

The Doctors (Napier) Limited25.1% Medical Centre

Walls & Roche Royal Oak Pharmacy Limited25.1% Pharmacy

Investments

Unichem Export Limited1.0% Wholesale

Group entities

(continued)

Group entities

66
| GREEN CROSS HEALTH

Board of Directors

As at 31 March 2020

Kim Ellis, Independent Chair

Kim Ellis is a widely experienced Chief Executive best known for his 13 years at the helm of Waste Management

NZ Ltd, culminating in the company’s sale in 2006. During his tenure he led 40 acquisitions and built a successful

business in Australia.

Kim’s earlier career encompassed a number of market sectors including health, manufacturing, distribution, transport,

property, agriculture and fashion.

Since 2006 Kim has been active in governance. Kim is currently Chair of Metlifecare and the NZ Social Infrastructure

Fund; a Director of Freightways, Port of Tauranga, FSF Management Company and Ballance Agri-Nutrients; and

consultant to Envirowaste Services.

Kim holds first class honours degrees in Chemical Engineering and Economics. Kim was appointed as Independent


Chair of the Company in December 2019.

John (Andrew) Bagnall, Non-Executive Director

Andrew Bagnall holds a Commerce Degree from Otago University and an MBA from Michigan State University.

Andrew was a significant investor in Life Pharmacy Limited and following the merger with Pharmacybrands Limited

(later renamed Green Cross Health Limited) has continued to hold a significant shareholding in the merged entity.

In Andrew’s earlier career, he was a leading figure in the New Zealand travel industry establishing and managing Gullivers

Travel Group which became the major distributor of wholesale and retail travel services in New Zealand. Gullivers Travel

Group was eventually listed on the NZX and Australian stock exchanges (“ASX”), and subsequently sold to ASX listed

S8. Andrew was also involved in co-developing one of New Zealand’s first commercial retirement villages.

Andrew now runs his own private investment company Segoura, which manages investments in various businesses

and he maintains a keen interest in sports car racing.

Andrew was appointed as a Non-Executive Director of the Company in August 2009.

John Bolland, Non-Executive Director

John Bolland has more than 25 years business experience in private equity, senior management and corporate

finance. This includes 14 years with Ernst & Young, where he had Partner level responsibility in Corporate Finance,

Audit and Business Advisory. John holds a Bachelor of Commerce from the University of Auckland and is a member

of the New Zealand Institute of Chartered Accountants.

John was appointed as a Non-Executive Director of the Company in August 2009.

Annual Report 2020 |
67

Peter Merton, Non-Executive Director

Peter Merton, an Otago University Pharmacy graduate, has been involved in the pharmaceutical industry in New

Zealand and overseas since the early 1980s. His involvement with the Group goes back to the late 1990s, and

he played an active part in the initial industry consolidation when Amcal and Unichem brands merged to form

Pharmacybrands Limited (later renamed Green Cross Health Limited).

Following the merger of Life Pharmacy Limited with Pharmacybrands Limited in 2009, Peter assumed the role of

Chair of the Group, which he relinquished in December 2019. He is also a significant shareholder in the Company

through his interest in Cape Healthcare Limited.

Peter has previously held the roles of Chief Executive of the Propharma/Healthcare Logistics businesses and Director

of EBOS Group Limited.

Peter Williams, Non-Executive Director

Peter Williams is an executive of the Zuellig Group which has significant health care interests in Asia Pacific. In this

capacity he is a Director for a number of companies including, in New Zealand, EBOS Group Limited and C.B.

Norwood Distributors Limited. Peter is also a Director of Cape Healthcare Limited.

Peter was appointed as a Non-Executive Director of the Company in May 2017.

Ken Orr, Independent Director

Ken Orr has had over 30 years as a community pharmacist and is currently a partner in a group of pharmacies

in Northland. Ken was a former President of the NZ Pharmacy Guild, which represents the business interests of

community pharmacies. Ken was a forming director of Manaia PHO and now serves on the Audit, Risk & Finance

committee of Mahitahi Hauora that leads primary health care in Northland.

Ken joined the Board in September 2009 as an alternate Director and was appointed as an Independent Director of

the Company in March 2012.

Carolyn Steele, Independent Director

Carolyn Steele is a Director of Metlifecare Limited, WEL Networks Limited, Ultrafast Fibre Limited, the chair of Halberg

Foundation and a Trustee of the New Zealand Football Foundation. Until 2016, Carolyn was a Portfolio Manager at

Guardians of New Zealand Superannuation, the Crown entity managing the New Zealand Superannuation Fund. Prior

to joining the Guardians in 2010, Carolyn spent ten years in investment banking at Forsyth Barr and Credit Suisse/

First NZ Capital.

Carolyn was appointed as an Independent Director of the Company in June 2017.

Board of Directors

68
| GREEN CROSS HEALTH

Annual Report 2020 |
69

Corporate

governance

For the year ended 31 March 2020

Corporate governance and the role of the Board of Directors

The Board understands the importance of good corporate governance in maximising the value of the Company.

Accordingly, the Board is working to ensure compliance with applicable regulatory requirements and best practice,

including the NZX Corporate Governance Code.

The Board is responsible for the strategic direction and objectives of the Company and sets the policy framework

within which Green Cross Health must operate. The Group CEO is appointed by the Board and has delegated

authority for the day-to-day operations of Green Cross Health.

NZX corporate governance code

The Company has reviewed the 2019 NZX corporate governance code and is in compliance with the majority of its

recommendations. The Company is working to ensure that it complies with the code where practicable.

Compliance with the principles of the code is as follows:

Principle 1: Code of ethical behaviour

Directors should set high standards of ethical behaviour, model this behaviour and hold management

accountable for these standards being followed throughout the organisation.

The Company has adopted formal code of ethics, protected disclosure and securities trading policies, which are

available on the Company’s intranet for employees to access and are included in employee induction.

Further detail on the code of ethics and securities trading policy is provided later in this Annual Report.

The Company also has procedures in place to ensure that gifts received by employees and Directors do not result in

inappropriate influence on decision making, and that conflicts of interest are disclosed and managed.

Principle 2: Board composition and performance

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience

and perspectives.

Board charters and management responsibility

The Board operates under a written charter and delegates authority to senior management, including the Group CEO

to run the day-to-day operations of the Company.

Director terms of appointment

The Company does not have written terms of appointment for Directors appointed prior to December 2019, which

reflects the long-standing tenure of many of the Directors. However, since December 2019, the Company has

introduced a requirement that all new Directors are provided terms of appointment as they are appointed. This

requirement was met for the appointment of the new Chair in December 2019.

70
| GREEN CROSS HEALTH

NZX corporate governance code (continued)

Principle 2: Board composition and performance (continued)

Diversity policy

The Company and the Board confirm the commitment and core responsibilities to building diversity and inclusion of

thought within the Company.

The Company is committed to attracting, developing and retaining a diverse, talented group of individuals whose

collective thoughts and contributions will help the Company to be the best healthcare company in New Zealand.

The Board is proud of the wide-ranging ethnic, cultural and gender diversity across the Group that reflects the

evolving makeup of New Zealand society. The Company believes that this diversity better enables the Group to

meet the needs of its stakeholders, including customers, patients, clients, suppliers, funding agencies, employees

and shareholders.

The Company’s diversity policy is published on its website (www.greencrosshealth.co.nz/governance). At this point,

the Company considers the objectives and measurement processes described within the policy are appropriate.

Disclosure of Board and key management gender diversity is provided later in this Annual Report.

Director, Board and Committee performance

Directors are expected to understand the Company’s operations and determine the professional development that

they require to undertake their duties. Senior management present to the Board on a regular basis on key matters

affecting the Company, enabling Directors to ask for further information and explanation as required.

The Board, led by the Chair, reviews Board and Director performance biennially against the Board charter in light of

the Company’s changing operating conditions and make improvements to Board processes and meetings when

required changes in Board focus are identified. The last review was conducted in 2019.

The Board reviews the performance of Committees annually against the Committee charters.

Chair and CEO

The Company complies with the recommendation that the Chair is not the CEO.

Principle 3: Board Committees

The Board should use Committees where this will enhance its effectiveness in key areas, while still retaining

Board responsibility.

Board Committees

For the year ended 31 March 2020, the Board had the following Committees:

• Audit Committee

• Finance and Risk Committee

• Nomination and Remuneration Committee.

These Committees operated under written charters. Additional information on the role and makeup of these

Committees is provided elsewhere in this Annual Report.

The NZX Governance Code recommends that the composition of the Nomination and Remuneration Committee

should include a majority of independent Directors. The Company complied with this requirement.

Directors who are not members of Committees are welcome to attend meetings if they wish. The Company complies

with the recommendation that Management only attends Committee meetings at invitation of the Committee.

Corporate governance

Annual Report 2020 |
71

In March 2020 the Board conducted a review of Committee structures and determined the following Committees

would be effective 1 April 2020:

• Audit and Risk Committee

• Nominations Committee

• Remuneration Committee

• Investment Committee.

Charters for all Committees were reviewed as a result and are available on the Company’s website (www.

greencrosshealth.co.nz/governance).

Takeover protocols

The Board has a takeover protocol to be followed if a takeover offer is made for the Company. In the event of a

takeover proposal, the Board will immediately establish an appropriately constituted Committee to deal with matters

arising from the proposal, including:

• Preparing the Company’s response to the proposal

• Engaging an independent advisor to advise on the merits of the proposal

• Making a recommendation to shareholders.

Principle 4: Reporting and disclosure

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures.

The Board has a written continuous disclosure policy.

The Company complies with the recommendation that Board and Committee charters, code of ethics and other key

governance documents are available on the Company’s website. The interim and audited Annual Reports are also

available on the website (www.greencrosshealth.co.nz/investors).

The Board has members with financial reporting knowledge and experience that enable the Board to be satisfied that

financial matters are adequately disclosed in the Company’s reporting. Some non-financial disclosures, such as the

Company’s approach to risk management including health and safety, are included within this Annual Report. The

Board considers this level of disclosure appropriate at this time.

Principle 5: Remuneration

The remuneration of Directors and Executives should be transparent, fair and reasonable.

The Director Fee pool was last approved in 2015 and is currently capped at $500,000. Directors’ fees are informally

benchmarked against market precedents. Further disclosure of the details of Directors’ fees is included in the other

Annual Report disclosures published in this Annual Report.

The Company has a remuneration policy for Directors, Officers and all employees of the Company, which outlines

its remuneration practices. The remuneration policy is available on the Company’s website (www.greencrosshealth.

co.nz/governance).

The Company has disclosed details of the remuneration arrangements for the Group CEO. Please refer Group CEO

remuneration under other Annual Report disclosures for the year.

The Company operates a share-based incentive scheme for certain senior managers, which is disclosed further in

note 22 to the Financial Statements.

Corporate governance

72
| GREEN CROSS HEALTH

NZX corporate governance code (continued)

Principle 6: Risk management

Directors have a sound understanding of the material risks faced by the issuer and how to manage them. The Board

regularly verifies that the issuer has appropriate processes that identify and manage potential and material risks.

The Board is responsible for risk management and internal control and has a framework for identifying, assessing,

controlling, monitoring and reporting on the key risks to the Company’s people, assets, reputation and

business objectives.

The Audit and Finance and Risk Committees have responsibility for ensuring that the Company’s risk management

framework, policies and procedures are effective and appropriate. The Company maintains a comprehensive risk

register and management reports to the Board regularly on health and safety issues and progress on objectives.

Risk reporting software is used to facilitate reporting by employees, capture risks, and escalate them within the

Company as required. The nature of many of the Company’s activities, including dispensing of drugs, operating retail

stores, providing medical treatment, and caring for clients in their homes, makes managing health and safety risks a

significant area of focus within the Group.

The Company is exposed to substantially the same economic, environmental, and social risks as similar businesses

operating in the same sectors in New Zealand. These risks include:

• Competitive pressure from traditional and disruptive competitor business models

• Demographic changes impacting on employee availability and customer, client and patient demand

• Regulatory changes

• Changes to Government and wider health sector funding models.

Principle 7: Auditors

The Board ensures the quality and independence of the external audit process with the Audit Committee charter

providing a framework for management of the relationship with the external auditor.

The Audit Committee is tasked with ensuring that the external audit process is independent and of high quality,

including approving any non-audit services provided by the audit firm.

The Committee is also responsible for ensuring that the audit firm or lead audit partner is rotated at least every five

years. The lead audit partner was rotated prior to the 2017 external audit.

The Company does not have an internal audit function but via the Audit and Finance and Risk Committees and the

Company’s external audit process, looks to maintain and improve risk management and internal controls.

The external auditor attends the Annual Meeting and is available to answer any questions from shareholders.

Principle 8: Shareholder rights and relations

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

The Company has a website to enable stakeholder access to financial and governance information. Announcements

and reports are currently available at www.greencrosshealth.co.nz/investors.

Communications from the Company are available electronically through the Company’s share registrar, Computershare.

The Company fully complies with the following recommendations:

• Shareholders have the right to vote on major decisions

• One vote per share

• Annual Meeting notice advised at least 20 business days prior to meeting.

Corporate governance

Annual Report 2020 |
73

Directors and Officers of the Company attend the Annual Meeting and are available to answer questions

from shareholders.

Board composition and structure

The Company’s current Board structure consists of 4 directors representing the 2 major shareholders (who

collectively hold 64% of the Company) together with 3 independent directors.

The Independent Directors are selected to ensure that the appropriate skills and experience required are available to

the Company.

In response to recommendation 2.8 of the NZX corporate governance code recommending boards have a majority

of independent Directors, and Green Cross Health not being compliant with this recommendation, the Board is

of the view that the existing Board structure appropriately reflects the shareholding structure of the Company and

represents the best interests of all shareholders.

In accordance with NZX listing rules, directors must not hold office (without re-election) past the third annual meeting

following the Director’s appointment or 3 years, whichever is longer. In addition a Director appointed by the Board

must not hold office (without re-election) past the next annual meeting following the Director’s appointment.

The Board holds regular scheduled meetings and follows procedures that ensure that all Directors have the necessary

information to participate in an informed discussion on all agenda items and effectively carry out their duties. The

Group CEO, Group CFO and key senior managers attend appropriate sections of Board meetings.

Board meetings

The following table outlines the number of Board meetings attended by Directors during the course of the 2020

financial year.

DirectorMeetings heldMeetings attended

Kim Ellis82

1

John (Andrew) Bagnall85

John Bolland 88

Peter Merton 87

Peter Williams88

Anthony (Tony) Edwards85

2

Margaret Millard 85

3

Kenneth Orr88

Carolyn Steele88

1

Kim Ellis was appointed on 2 December 2019 and was eligible to attend two Board meetings

2

Anthony (Tony) Edwards resigned on 2 December 2019 and was eligible to attend five Board meetings

3

Margaret Millard resigned on 28 February 2020 and was eligible to attend five Board meetings

Corporate governance

74
| GREEN CROSS HEALTH

Code of ethics

The Company has established a code of ethics to govern its conduct. The code addresses ethical issues, establishes

compliance standards and procedures, provides mechanisms to report unethical behaviour and provides for disciplinary

actions. The code of ethics policy is available on the Company’s website (www.greencrosshealth.co.nz/governance).

Shareholder relations

The Company maintains a website (www.greencrosshealth.co.nz) where investors and interested stakeholders can

access financial and operational information and key corporate governance information about the Company.

The Board will ensure that shareholders are informed of major developments affecting the Company.

Information is available through the Annual Reports and shareholders are able to participate at each Annual Meeting.

Any material information affecting the Company during the intervening period is announced to the financial markets via

the New Zealand Stock Exchange (NZX) and the Company website under the Board’s policy for continuous disclosure.

Insider trading guidelines

The Board has issued guidelines to prevent insider trading to all Directors, deemed Directors, Officers and other

restricted persons of Green Cross Health. All Directors, deemed Directors, Officers and other restricted persons of

Green Cross Health must formally apply for consent to trade the Company’s securities from the Group CFO before

undertaking any sales or purchases.

The Board reviews all consents granted at each Board meeting. The Directors, deemed Directors, Officers and other

restricted persons of Green Cross Health are obliged to complete and submit disclosure notices to the NZX within

five days of any trades being settled.

Board committees

For the year ended 31 March 2020, the Board operated three standing committees described as follows. The Board

annually reviews the performance of the standing committees against written charters.

Nomination and Remuneration Committee

This Committee comprised two independent Directors and one non-executive Director, who met as required to:

• Review the remuneration of the Group CEO and approve remuneration of the Group CEO’s direct reports

• Make recommendations to shareholders for non-executive and independent Director remuneration

• Recommend Director appointments.

Remuneration packages are reviewed annually. Market data is used as a basis for establishing competitive remuneration.

The composition of the Nomination and Remuneration Committee was John Bolland (Chair), Carolyn Steele and Ken

Orr. The committee met as required.

Corporate governance

Annual Report 2020 |
75

Audit Committee

The Committee comprised two independent Directors and one non-independent Director. The Audit Committee Chair

was not the Chair of the Board. All other Directors were entitled to attend the meetings.

The Group CEO and the Group CFO attended as ex-officio members and external auditors by invitation of the Chair.

The Audit Committee also met privately with the external auditors, that is, without management in attendance. All

Audit Committee members are financially literate, with at least one member having a financial background.

The Committee met six times during the year. Its responsibilities included:

• Reviewing the scope and outcome of the external audit

• Reviewing the annual and half yearly financial statements prior to approval by the Board

• Approving the public releases of financial information

• Assessing the performance of financial management and monitoring of material corporate risk assessments

and internal controls

• Reporting the proceedings of each meeting to the Board

• Making recommendations to the Board on the appointment of the external auditors, their independence and

their fees.

The composition of the Committee was Carolyn Steele (Chair), Ken Orr and John Bolland.

DirectorMeetings heldMeetings attended

John Bolland 66

Ken Orr65

Carolyn Steele6 6

Finance and Risk Committee

The Committee comprised two independent Directors and two non-executive Directors. The Finance and Risk

Committee Chair was not the Chair of the Board. All other Directors were entitled to attend the meetings.

The Group CEO and the Group CFO attended as ex-officio members. All Finance and Risk Committee members

were financially literate.

The Committee met 11 times during the year. Its responsibilities included:

• Reviewing potential acquisition proposals, approving small acquisitions and making recommendations to the

Board for larger acquisitions

• Reviewing the Group’s annual budgets and endorsing for Board approval

• Reviewing capex proposals and making recommendations to the Board

• Reviewing risks and risk management.

The composition of the Committee was Carolyn Steele (Chair), Peter Merton, Ken Orr and John Bolland.

Corporate governance

76
| GREEN CROSS HEALTH

Finance and Risk Committee (continued)

DirectorMeetings heldMeetings attended

John Bolland1111

Peter Merton1110

Ken Orr1111

Carolyn Steele1111

Organisation structure and financial control

The Board has delegated to the Group CEO the management responsibilities of the Company.

The Board satisfies itself that adequate external insurance cover is in place appropriate to the Company’s size and

risk profile.

Gender and diversity

The following table set out a quantitative breakdown of the gender balance of the Directors and key personnel of the

Group as at 31 March 2020:

As at 31 March 2020DirectorsKey management personnel

Female1 14%2 50%

Male6 86%2 50%

Total7 -4 -

As at 31 March 2019

Female2 25%2 50%

Male6 75%2 50%

Total8 -4 -

Corporate governance

Annual Report 2020 |
77

Other annual report

disclosures

For the year ended 31 March 2020

The total annual Directors’ remuneration approved for each financial year is capped at $500,000 (last approved in 2015).

The Directors holding office during the year ended 31 March 2020 and the remuneration paid or payable to the Directors

is as follows:

DirectorTotal Fees

$

Kim Ellis (appointed 2 December 2019)40,000

John (Andrew) Bagnall35,000

John Bolland *

+#

35,000

Peter Merton

#

77,916

Peter Williams35,000

Anthony (Tony) Edwards (resigned 2 December 2019)39,000

Margaret Millard (resigned 28 February 2020)54,000

Kenneth Orr *

+#

70,000

Carolyn Steele *

+#

70,000

Total455,916

Payment allocations

Independent Chair120,000

Non-Executive Directors35,000

Independent Directors60,000

Chair of Audit Committee5,000

Chair of Finance and Risk Committee5,000

Independent Directors on Audit Committee and Finance and Risk Committee2,500

* = Audit Committee member

+ = Nomination and Remuneration Committee member

# = Finance and Risk Committee member

Group CEO remuneration

The Group CEO’s package consists of a base salary, a Short Term Incentive (STI) and a Long Term Incentive (LTI). The

STI is a maximum of 25% of current base salary and is based on quantitative criteria set annually for each financial year.

The LTI is a maximum of 23% of current base salary and is structured as a performance share rights scheme. Rights

vest based on achievement of an earnings per share target over a three year period, provided the Group CEO remains

employed on the vesting date.

78
| GREEN CROSS HEALTH

Employee remuneration

The number of employees or former employees of the Group, not being Directors of Green Cross Health Limited,

who received remuneration and other benefits in their capacity as employees, the value of which exceeded $100,000

for the year ended 31 March 2020 is set out below:

Employee annual remuneration bands:20202019

$100,000 - $109,99947 40

$110,000 - $119,99924 19

$120,000 - $129,99925 18

$130,000 - $139,99918 26

$140,000 - $149,99915 19

$150,000 - $159,99916 11

$160,000 - $169,99919 18

$170,000 - $179,99913 8

$180,000 - $189,99911 13

$190,000 - $199,99912 18

$200,000 - $209,99911 10

$210,000 - $219,99914 13

$220,000 - $229,9998 9

$230,000 - $239,9993 9

$240,000 - $249,9998 2

$250,000 - $259,9995 9

$260,000 - $269,9992 3

$270,000 - $279,9993 5

$280,000 - $289,9990 1

$290,000 - $299,9992 0

$300,000 - $309,9992 1

$310,000 - $319,9992 2

$330,000 - $339,9992 0

$340,000 - $349,9990 2

$350,000 - $359,9990 1

$360,000 - $369,9990 1

$370,000 - $379,9991 1

$390,000 - $399,9991 1

$410,000 - $419,9991 1

$580,000 - $589,9990 1

$600,000 - $609,9991 0

$650,000 - $659,99910

$900,000 - $909,9990 1

Former employees included in the above bands:2016

Other annual report disclosures

Annual Report 2020 |
79

Donations

The Group made donations to the value of $13,900.

Directors’ shareholding and trades

The following table summarises:

(a) the number of shares in the Company held by Directors at 31 March 2020; and

(b) disclosures made by Directors, in accordance with section 148(2) of the Companies Act 1993, of acquisitions and

dispositions of relevant interests in shares in the Company during the year.

DirectorHolding

1 April 2019

CancelledIssuedNet trades in

the period

Interest

ceased

Holding

31 March 2020

J A Bagnall (i)45,935,821 - - - -45,935,821

J B Bolland (ii)45,935,821 - - - 45,935,821-

P M Merton (iii)45,840,983 - - - -45,840,983

P J Williams (iv)45,840,983 - - - -45,840,983

K A Orr (v)600,083 - - - -600,083

C M Steele (vi)50,000 - - - -50,000

(i) J A Bagnall is a Director of LPL Trustee Limited and therefore holds a relevant interest of 45,935,821 fully

paid ordinary shares in the company (shares are legally owned by LPL Trustee Limited).

(ii) J B Bolland was appointed Director of LPL Trustee Limited on 10 June 2013 and therefore he held a

relevant interest in 45,935,821 fully paid ordinary shares in the company. This interest was ceased during

the year.

(iii) P M Merton is a Director of Cape Healthcare Limited and a trustee of the Pentz Trust which is a 49%

shareholder of Cape Healthcare Limited. P M Merton has a relevant interest in the 45,840,983 fully paid

ordinary shares in the Company owned by Cape Healthcare Limited.

(iv) P J Williams is a Director of Cape Healthcare Limited. He has a relevant interest in the 45,840,983 fully

paid ordinary shares in the Company owned by Cape Healthcare Limited.

(v) K A Orr holds a beneficial interest of 600,083 fully paid ordinary shares in the Company (shares are legally

owned by Orrs Kaipara Pharmacies Limited and Orrs Pharmacies Limited).

(vi) C M Steele has a relevant interest in 50,000 fully paid ordinary shares in the Company.

Directors’ insurance

Green Cross Health Limited has insured all its directors against liabilities to other parties that may arise from their

positions as directors. The insurance does not cover liabilities arising from criminal actions.

Waivers

Green Cross Health relied on the class waivers from Rule 3.5.1 and 3.6.1 granted by the NZX on 19 March 2020 due

to COVID-19 - which provided listed issuers an additional 30 days to prepare and release results announcements,

and provided listed issuers an additional two months to prepare and release their Annual Report.

Other annual report disclosures

80
| GREEN CROSS HEALTH

General disclosure of interest by directors

(section 140(2) of the Companies Act 1993)

The Directors of the Company named below have made a general disclosure of interest by a general notice disclosed

to the Board and entered in the Company’s interest register. General notices of interest were given by these directors

during the financial year ended 31 March 2020:

Kim Ellis – Chair of Metlifecare and the NZ Social Infrastructure Fund; a Director of Freightways, Port of Tauranga,

FSF Management Company and Ballance Agri-Nutrients; and consultant to Envirowaste Services.

John (Andrew) Bagnall – LPL Trustee Limited (Director and Shareholder), Segoura Limited (shareholder and

Director), Plan B Limited (Shareholder), Waiaro Investments Limited (Director and Shareholder), major Shareholder or

Director of various unlisted or privately controlled companies.

John Bolland – Segoura Limited (Consultant), Stellar Electronic Board Reporting System (Director), Shareholder or

Director of various unlisted or privately controlled companies.

Peter Merton – Cape Healthcare Limited (Director and Shareholder).

Peter Williams – Director of Cape Healthcare Limited, EBOS Group Limited and C.B. Norwood Distributors Limited.

Kenneth Orr – Orrs Pharmacies Limited (Director and Shareholder), Orrs Kaipara Pharmacies Limited (Director and

Shareholder), Orrs Maungaturoto Pharmacy Limited (Director and Shareholder), Orrs Rust Ave Pharmacy Limited

(Director and Shareholder), Orrs Cameron Pharmacy Limited (Director and Shareholder), Orrs Ruakaka Pharmacy

Limited (Director and Shareholder), Orrs Tui Pharmacy Limited (Director and Shareholder), Orrs Kaikohe Pharmacies

Limited (Director and Shareholder), Trustee of Mahitahi Hauora, Member of Northland Collaboration Kaupapa

(Northland DHB, Te Tai Tokerau PHO and Iwi Leaders Group), Shareholder or Director of various unlisted or privately

controlled companies.

Carolyn Steele – Chair of Halberg Foundation, Director of Metlifecare Limited, WEL Networks Limited, Ultrafast

Fibre Limited, Trustee of New Zealand Football Foundation.

Other annual report disclosures

Annual Report 2020 |
81

Shareholder

information

Shares and shareholding

The Company’s ordinary shares are listed on the NZX using the ticker code, GXH. As at 31 March 2020 the

Company had on issue 143,302,759 equity securities (as defined by the Financial Markets Conduct Act 2013) being

143,152,759 fully paid ordinary shares, and 150,000 redeemable ordinary shares payable to $0.01 and held on

trust by Life Pharmacy Trustee Company Limited on behalf of senior executive employees.

The 20 largest registered holders of quoted equity securities as at 30 June 2020 were as follows:

NameHolding%

LPL TRUSTEE LIMITED45,935,82132.09

CAPE HEALTHCARE LIMITED45,840,98332.02

JBWERE (NZ) NOMINEES LIMITED <NZ RESIDENT A/C>7,881,2605.51

FNZ CUSTODIANS LIMITED3,168,4722.21

GANET INVESTMENTS LIMITED1,627,9791.14

CUSTODIAL SERVICES LIMITED <A/C 4>1,603,3161.12

PENINSULA INVESTMENT TRUST LIMITED <PENINSULA INVESTMENT A/C>1,510,0001.05

GRANT CLAYTON BAI & CHRISTINA BAI & BARRIE MCCORMICK CAMPBELL

<GRATTON WILSON A/C>

1,066,2240.74

THOMAS LAI & CAROLYN PAMELA LAI & KATHLEEN YEE

<THOMAS & CAROLYN LAI FAMILY A/C>

994,9850.70

FRANCES ANN VUKSICH & WALTER MICK GEORGE YOVICH

<MARK & FRANCES FAMILY A/C>

975,0000.68

HSBC NOMINEES (NEW ZEALAND) LIMITED - NZCSD <HKBN90>923,1540.64

KIM CHRISTOPHER WILKINSON & MARIE ELEANOR WILKINSON795,1200.56

ELIZABETH ANN MCAULAY687,0220.48

JAMES STEVE BEGOVIC & KERRY ELLWYN BEGOVIC & KATHERINE MARINA PALIN

<BEGOVIC FAMILY A/C>

560,0000.39

MICHAEL WALTER DANIEL & NIGEL GEOFFREY LEDGARD BURTON & MICHAEL

MURRAY BENJAMIN <WAIRAHI A/C>

550,0000.38

PIERRE GORDON PIERCE COTTER537,0500.38

JANE STEWART DUNN500,0000.35

FORSYTH BARR CUSTODIANS LIMITED <1-CUSTODY>479,5420.33

JPMORGAN CHASE BANK NA NZ BRANCH-SEGREGATED CLIENTS ACCT - NZCSD

<CHAM24>

474,8040.33

NEW ZEALAND DEPOSITORY NOMINEE LIMITED <A/C 1 CASH ACCOUNT>453,5870.32

82
| GREEN CROSS HEALTH

Shares and shareholding (continued)

Substantial security holders

The following persons are deemed to be substantial product holders in accordance with section 274 (1) of the

Financial Markets Authority Act 2013:

NameHolding%

LPL Trustee Limited45,935,821 32.09

Cape Healthcare Limited45,840,983 32.02

Shareholding spread

Green Cross Health Limited’s shareholding spread as at 30 June 2020 is as follows:

Size of holdingHolders%Securities%

1-999367 19.1 172,405 0.12

1,000 - 9,999985 51.2 3,309,850 2.31

10,000 - 99,999503 26.1 14,184,355 9.91

100,000 - 499,99953 2.8 10,329,7637.22

500,000 - 999,9999 0.5 6,522,331 4.56

1,000,000 and over8 0.4 108,634,055 75.89

Total1,925 100.0 143,152,759 100.00

Shareholder information

Annual Report 2020 |
83

Registered office

Green Cross Health Limited

Ground Floor, Building B

602 Great South Road

Ellerslie, Auckland 1051

Telephone: +64 9 571 9080

Board

K Ellis

Independent Chair

J A Bagnall

Non-Executive Director

J B Bolland

Non-Executive Director

P M Merton

Non-Executive Director

P J Williams

Non-Executive Director

K A Orr

Independent Director

C M Steele

Independent Director

Officers

Rachael Newfield Group CEO

Ben Doshi Group CFO/Company Secretary

Auditor

KPMG

KPMG Centre

18 Viaduct Harbour Avenue

Auckland

Bankers

Bank of New Zealand

80 Queen Street

Auckland 1010

Websites

www.greencrosshealth.co.nz

www.access.org.nz

www.lifepharmacy.co.nz

www.livingrewards.co.nz

www.thedoctors.co.nz

www.unichem.co.nz

Share registrar

Computershare Investor

Services Limited

Private Bag 92119

Auckland 1142

Level 2, 159 Hurstmere Road

Takapuna, Auckland 0622

Managing your

shareholding online:

To change your address, update

your payment instructions and

to view your registered details

including transactions, please visit:

www.investorcentre.com/nz

General enquiries can be

directed to:

enquiry@computershare.co.nz

Telephone: + 64 9 488 8777

Facsimile: + 64 9 488 8787

Please assist our registrar by

quoting your CSN

or shareholder number.

Investor relations

For investor relations enquiries:

Phone: 09 571 9088

Email: investorrelations@gxh.co.nz

Company directory

Green Cross Health Ltd
Ground Floor, Building B

602 Great South Road

Ellerslie, Auckland 1051

03843

Private Bag 11906

Ellerslie, Auckland 1542

www.greencrosshealth.co.nz

Working together

to support healthier

communities

---

NOTICE OF ANNUAL MEETING

Notice is hereby given that the 2020 Annual Meeting of Shareholders of Green Cross Health

Limited (“the Company”) will be held at the Ellerslie Event Centre 80 Ascot Avenue

Greenlane Auckland on Monday, 24

th

of August 2020 at 2.30 pm.


BUSINESS:

A. Chair’s Address

B. Group Chief Executive Officer’s Address

C. Financial Statements and Reports

D. Resolutions

To consider and, if thought fit, to pass the following ordinary resolutions:

1. That Kim Ellis be elected as a Director of the Company.

2. That Peter Williams be re-elected as a Director of the Company.

3. That Andrew Bagnall be re-elected as a Director of the Company.

4. That John Bolland be re-elected as Director of the Company.

5. That Carolyn Steele be re-elected as Director of the Company.

6. To authorise the Directors to fix the remuneration of the Auditor for the ensuing

year.

E. To consider any other matter that may be properly brought before the Annual

Meeting.

Proxies and voting

Any shareholder who is entitled to attend and vote at the meeting may instead appoint a

proxy to attend and vote on their behalf. The Chairman of the Company is willing to act as

proxy for any shareholder who may wish to appoint him for that purpose. The Chairman

intends to vote any undirected proxies in favour of the resolutions.

If you wish to appoint a proxy please complete the enclosed proxy form and mail to:

Computershare Investor Services limited

Private Bag 92119

Auckland 1142

Alternatively you can complete a proxy form online at www.investorvote.co.nz

you will

need your CSN/security holder number and FIN to vote on line.

In either case, for your vote to be effective, it must be received not less than 48 hours

before the time of holding the meeting.





2


Note

Biographical information relating to the directors standing for election and re-election at

the meeting can be found below.

Afternoon Tea will be served at the conclusion of the meeting.

For and on behalf of the Board


Benjamin Doshi

Chief Financial Officer/Company Secretary


Dated: 24 July 2020



3


Biographical information relating to the Directors standing for

election and re-election:


Kim Ellis

Independent Director


Kim Ellis is a widely experienced Chief Executive best known for his 13 years at the

helm of Waste Management NZ Ltd, culminating in the company’s sale in 2006.

During his tenure he led 40 acquisitions and built a successful business in Australia.


Kim’s earlier career encompassed a number of market sectors including health,

manufacturing, distribution, transport, property, agriculture and fashion.


Since 2006 Kim has been active in governance. Kim is currently Chair of

Metlifecare and the NZ Social Infrastructure Fund; a Director of Freightways, Port

of Tauranga, FSF Management Company and Ballance Agri-Nutrients; and

consultant to Envirowaste Services.


Kim holds first class honours degrees in Chemical Engineering and Economics. Kim

was appointed as Chair of the Company in December 2019.



Peter Williams

Non-Executive Director


Peter Williams is an executive of the Zuellig Group which has significant health

care interests in Asia Pacific. In this capacity he is a Director for a number of

companies including, in New Zealand, EBOS Group Limited and C.B. Norwood

Distributors Limited. Peter is also a Director of Cape Healthcare Limited.


Peter was appointed as a Non-Executive Director of the Company in May 2017.


Andrew Bagnall

Non-Executive Director

Andrew Bagnall holds a Commerce Degree from Otago University and an MBA from

Michigan State University. Andrew was a significant investor in Life Pharmacy

Limited and following the merger with Pharmacybrands Limited (later renamed

Green Cross Health Limited) has continued to hold a significant shareholding in the

merged entity.


In Andrew's earlier career, he was a leading figure in the New Zealand travel

industry establishing and managing Gullivers Travel Group which became the major

distributor of wholesale and retail travel services in New Zealand. Gullivers Travel

Group eventually listed on the NZX and Australian stock exchanges.

Andrew was also involved in co-developing one of New Zealand’s first commercial

retirement villages. Andrew now runs his own private investment company


4


Segoura, which manages investments in various businesses, and he maintains a

keen interest in sports car racing.


Andrew was appointed as a Non-Executive Director of the Company in August 2009.


John Bolland

Non-Executive Director

John Bolland has more than 25 years business experience in private equity, senior

management and corporate finance. This includes 14 years with Ernst & Young,

where he had Partner level responsibility in Corporate Finance, Audit and Business

Advisory. John holds a Bachelor of Commerce from the University of Auckland and

is a member of the New Zealand Institute of Chartered Accountants.


John was appointed as a Non-Executive Director of the Company in August 2009.


Carolyn Steele

Independent Director

Carolyn Steele is a Director of Metlifecare Limited, WEL Networks Limited,

Ultrafast Fibre Limited, the chair of Halberg Foundation and a Trustee of the New

Zealand Football Foundation. Until 2016, Carolyn was a Portfolio Manager at

Guardians of New Zealand Superannuation, the Crown entity managing the New

Zealand Superannuation Fund. Prior to joining Guardians in 2010, Carolyn spent

ten years in investment banking at Forsyth Barr and Credit Suisse/First NZ Capital.


Carolyn was appointed as an Independent Director of the Company in June 2017.

---

Your secure access information
Control Number:

PLEASE NOTE:

www.investorvote.co.nz

Green Cross Health Limited

Smartphone?

Scan the QR code to vote now.

Online

www.investorvote.co.nz

By Mail

Computershare Investor Services Limited

Private Bag 92119, Auckland 1142, New Zealand

By Fax

+64 9 488 8787

corporateactions@computershare.co.nz

For all enquiries contact

+64 9 488 8777

Lodge your proxy

Proxy/Voting Form

Lodge your proxy online, 24 hours a day, 7 days a week:

CSN/Securityholder Number:

You will need your CSN/Securityholder Number and postcode or country of residence (if outside New Zealand) to

securely access InvestorVote and then follow the prompts to appoint your proxy and exercise your vote online.

For your proxy to be effective it must be received by 2:30pm on Saturday 22 August 2020

Go online to vote, or turn over to complete the form

How to Vote on Items of Business

All your securities will be voted in accordance with your directions.

Appointing of Proxy

As a shareholder you may attend the meeting and vote, or you may appoint a

proxy to attend the meeting and vote on your behalf. A proxy can be any person

of the shareholder’s choice and does not have to be a shareholder. The Chair,

or any other Director, is willing to act as a proxy for any shareholder who

wishes to appoint him or her for that purpose. Any undirected votes in respect

of a resolution, where the Chair or any other Director is appointed proxy, will be

voted in favour of the relevant resolution, other than when he or she is

prohibited from voting on that resolution. To appoint a proxy, please enter the

name of your proxy in the space allocated in ‘Step 1' overleaf of this form. If you

do not name a person as your proxy or your named proxy does not attend the

meeting, the Chair will be appointed your proxy and will vote in accordance with

your express direction (subject to any voting prohibitions), and any undirected

votes will be voted in accordance with the Chair's discretion.

Voting of your holding

Direct your proxy how to vote or give the proxy discretion as to how to vote on

the resolutions by completing FOR, AGAINST, ABSTAIN or PROXY DISCRETION

box on ‘Step 2’ overleaf. If the form is returned without a direction as to how the

proxy shall act on a resolution the proxy will exercise the proxy’s discretion as

to whether to vote and, if so, how.

If you propose to ATTEND the Annual Meeting:

Bring this admission card, proxy form and voting instructions/ballot paper to the

share registry at the entrance to the meeting.

If you do NOT propose to attend the Annual Meeting:

Please complete and sign the proxy and voting instruction sections in ‘Step 1’

and ‘Step 2’ overleaf of this form, sign the form and return it to the share

registrar.

Signing Instructions

Individual

Where the holding is in one name, the securityholder must sign.

Joint Holding

Where the holding is in more than one name, all of the shareholders should

sign (on behalf of all shareholders). In the case of joint shareholders, if the

shareholders appoint different proxies, the vote of the proxy appointed by the

first shareholder will be counted.

Power of Attorney

If the form is signed under a power of attorney, a certificate of non-revocation

must be completed and a certified copy of the power of attorney must be

produced to the company unless it has already been noted by the company.

Companies

This form must be signed by a duly authorised Director or duly authorised

officer or attorney. Please sign in the appropriate place and indicate the office

held.



STEP 1

ATTENDANCE SLIP


SIGN

Contact Name Contact Daytime Telephone Date


STEP 2

hereby appointof

or failing him/herof

Proxy/Corporate Representative Form

Appoint a Proxy to Vote on Your Behalf

I/We being a shareholder/s of Green Cross Health Limited

as my/our proxy to act generally at the meeting on my/our behalf and to vote in accordance with the following directions at the Annual Meeting of Shareholders of Green

Cross Health Limited to be held at 2:30pm, Monday 24 August 2020, at the Ellerslie Event Centre, 80 Ascot Avenue, Greenlane, Auckland and at any adjournment

of that meeting and as my proxy thinks fit on any additional resolution or amendment to resolutions so as to give effect to my/our intention as set out below where possible.

Please note: If you mark the Abstain box for an item, you are directing your proxy not to vote on your behalf and your votes will not be counted.

Unless otherwise instructed, the proxy will vote as he/she thinks fit.

Voting Instructions/Voting Form

Signature of Securityholder(s) This section must be completed.

Securityholder 1

or Sole Director/Director

Securityholder 2

or Director (if more than one)

Securityholder 3

Annual Meeting of Shareholders of Green Cross Health Limited

to be held at 2:30pm, Monday 24 August 2020, at the Ellerslie

Event Centre, 80 Ascot Avenue, Greenlane, Auckland.

@Elect Electronic Communications

Want to receive your communications quickly? Elect electronic communications by providing your email address below

Email Address

(By providing an email address above it is acknowledged that all communications for my portfolio will be received electronically where offered)

ForAgainstAbstain

Proxy

Discretion

Ordinary Resolutions

1.That Kim Ellis be elected as a Director of the Company.

2.That Peter Williams be re-elected as a Director of the Company.

3.That Andrew Bagnall be re-elected as a Director of the Company.

4.That John Bolland be re-elected as Director of the Company.

5.That Carolyn Steele be re-elected as Director of the Company.

6.To authorise the Directors to fix the remuneration of the Auditor for the ensuing

year.

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

Other issuers discussed similar conditions around this time

Matched by meaning across NZX announcement text, not keywords — based on our semantic index of announcement bodies.