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Annual Report 2020

Annual Report30 July 2020TRAConsumer Discretionary

RESILIENT
BUSINESS

TRUSTED

BRANDS

ANNUAL REPORT

FOR THE YEAR ENDED 31 MARCH 2020

Turners Cars North Shore, Auckland

On behalf of the Board and management of
Turners Automotive Group Limited, we are pleased

to present the Annual Report for the financial year

ended 31 March 2020.

FY20 AT A GLANCE 4

OUR CHANGING LANDSCAPE 6

STRATEGIC THEMES FOR FY21 8

OUR STRATEGY 9

CHAIR AND CEO’S REPORT 10

OUR BUSINESS:

RESPONDING TO THE COVID-19 CHALLENGE 16

LEADING CHANGE 17

BUY SAFE 18

FY20 FINANCIAL COMMENTARY 20

THE BOARD 22

SENIOR LEADERSHIP TEAM 24

FINANCIALS 27

Grant Baker Todd Hunter

Chairman Chief Executive Officer

32

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

FY20 AT A GLANCE
LAUNCH OF NEW STRATEGY IN MAY 2019 –

SIMPLIFY, DE-RISK AND GROW

SIMPLIFY THE BUSINESS

REBRANDED BUY RIGHT CARS TO TURNERS: Completed in May 2019,

leveraging the high levels of awareness and trust in the Turners brand.

DE-RISK THE BUSINESS

CONCLUDED STRATEGIC REVIEW OF OXFORD FINANCE, with

ownership retained and focus on reshaping and growing the business.

CONTINUED FOCUS ON HIGH QUALITY BORROWERS, resulting in

improved arrears performance.

REFINEMENT OF RISK PRICING: For the insurance and finance

businesses.

GROW THE BUSINESS

EXPANSION OF THE RETAIL NETWORK: Relocated North Shore site to

new Wairau Valley location, opened new Hamilton site and committed to

development of two new Auckland sites and a large new site in Dunedin.

EXPANDED AUTOSURE DISTRIBUTION NETWORK: Agreed strategic

distribution agreement with Heartland Bank to sell Autosure insurance

products through Heartland’s consumer intermediary network.

DIGITAL ADVANTAGE: Continued to invest into technology platform,

digital marketing and leveraging data assets.

INNOVATION AND VENTURES: Investment into ASX-listed Collaborate

Corporation, a tech-focused vehicle subscription business based in

Australia. Agreed commercial terms for the launch of Carly vehicle

subscription in New Zealand.

FY20 FINANCIAL SNAPSHOT


Final six weeks of the financial year impacted by COVID-19 pandemic

and Level 4 lockdown


Increase in Net Profit Before Tax (NPBT) to $29.1m, in line with

pre COVID-19 guidance of $28m to $30m


Underlying NPBT $28.8m, up 11%


Net Profit After Tax down 8% to $21.0m


Solid gains in the finance, insurance & credit management businesses;

Auto retail impacted by slowdown in last six weeks of FY20 due to

COVID-19


Group revenue decreased 1% on previous year


Solid market share gains, within the context of a softening used car

market


Paid 14.0 cents per share in fully imputed dividends for the FY20 year

FINANCIAL SNAPSHOT

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GROUP REVENUE

$332.7M

-1%

NET PROFIT AFTER TAX

$21.0M

-8%

SECTOR REVENUE

■ AUTOMOTIVE RETAIL ■ FINANCE AND INSURANCE ■ DEBT MANAGEMENT

NET PROFIT BEFORE TAX

$29.1M

0%

FULL YEAR DIVIDENDS

14.0 CENTS PER SHARE

SECTOR OPERATING PROFIT

54

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

OUR CHANGING

LANDSCAPE

MARKET DYNAMICS AND TRENDS

The used car market is evolving and we are

positioning ourselves to take advantage of the

opportunities this brings. We are excited about

our potential in this changing environment.

CUSTOMER-CENTRIC: Customers are more

informed and delivering great customer

outcomes is essential to survive and prosper.

DATA AND TECHNOLOGY: Big data and

technology are changing how and where we

do business.

ONLINE EXPERIENCE: More of the customer

experience is transitioning online, particularly

for finance and insurance.

AGGREGATOR AND COMPARISON SITES are

proliferating.

REGULATION AND COMPLIANCE across all

our businesses is increasing.

INDUSTRY CONSOLIDATION is inevitable and

we are in the midst of this right now.

DISRUPTION FROM ALTERNATIVE

OWNERSHIP MODELS which could

see people moving away from owning one,

two or more cars per household, to flexible

ownership and subscription models.

The used car

market is

evolving and we

are positioning

ourselves to take

advantage of the

opportunities


this brings.

Turners Cars Palmerston North

76

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

OUR AMBITION
For Turners to be New

Zealand’s best place to

buy and sell vehicles,

delivering high customer

satisfaction every time.

OUR STRENGTHS


Unrivalled reach and

scale


High profile, trusted

Turners’ brand


Diversified businesses


Strong balance sheet


Large customer base


Rich data assets


Digital advantage

OUR STRATEGY

SIMPLIFY THE BUSINESS

Focus on core products and

businesses that deliver value and

future opportunities

.

DE-RISK THE BUSINESS


Continue to write high

quality loans through early

adoption and refinement of

comprehensive credit reporting


Actively engage with regulators

in regards to compliance and

regulatory change


Focus on low risk loan

origination rather than

underwriting a broader range

of credit risks


GROW THE BUSINESS


Continue to expand the auto

retail footprint across New

Zealand


Shift marketing investment into

digital platforms


Leverage data analytics to

transact smarter


Evolve the customer experience

in person and online


Look for innovation

opportunities within the auto

sector

OUR STRATEGY

TURNERS’ STRATEGY IS

BASED ON OUR STRENGTHS

AND THE OPPORTUNITIES

THAT EXIST FOR OUR BUSINESS.

The industry is changing

and we are taking action to ensure

we are well positioned to take

advantage of future trends.

The Automotive Retail sector

remains our primary

focus.

OUR STRATEGIC

THEMES FOR FY21

STRATEGIC THEMES FOR FY21

1. Opportunity to Accelerate Market Share We are

in a position to realise any new opportunities

that arise from a disrupted market and expect

to accelerate the market share gains that have

been made in recent years. We will concentrate

on increasing our market share through

optimising our existing branch network, creating

new consignment relationships, expanding our

retail footprint and taking advantage of market

consolidation.

2. Leverage Our Scale and Brand Equity

Our scale offers multiple advantages, giving

us greater buying power, greater strength and

greater access to capital. Our highly trusted

Turners brand will become even more relevant

in the new economy. Turners is consistently

NZ’s leading used auto retail brand, according

to independent market research, and recently

received the 2020 Readers Digest Trusted Brand

Award as New Zealand’s most trusted used car

dealer.

3. Playing to Our Strengths

Diversified Business: Turners is a purposefully

diversified business. Each business has different

business cycles and delivers a balance of

annuity vs activity based revenue. Geographical

diversification also allows the business to

redeploy inventory if there are any localised

lockdowns going forward or regional demand

differences.

4. Digital Advantage

We are committed to creating competitive

advantage from technology investments and will

double down on these efforts to further broaden

our technology advantage. A key differentiator

for our business is the Turners’ digital platform

which is the #2 most visited auto website in NZ

behind TradeMe.

5. Balance Sheet Capacity to Support Growth

Our balance sheet is a major competitive

advantage, and will enable continued growth in

a consolidating market. We are well positioned

from a funding and capital perspective to take

advantage of growth opportunities in the future.

OUTCOMES

A WINNING CUSTOMER EXPERIENCE, A MORE EFFICIENT AND

FOCUSED BUSINESS, HIGHER MARGINS AND LOWER RISK, AND

INCREASING VALUE FOR OUR SHAREHOLDERS.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

businesses. Three of our four businesses (Oxford
Finance, Autosure Insurance and EC Credit

Control) were profitable even during the L3/L4

lockdown period.

We launched our new strategy in May 2019, with

a focus on three key themes – Simplify, De-Risk

and Grow our Business. These directed our

actions for most of the year.

We are creating a more streamlined and cost

efficient business, growing our market share

in sectors where we have a dominant position

and building on our strengths to position our

businesses as the preferred choice for our

customers.

Key achievements include our investment into

ASX-listed Collaborate Corporation, a tech-

focused car-sharing and vehicle subscription

business based in Australia; the continuation

of our property strategy with the development

and opening of two new sites with a further four

planned for FY21; and the completion of the

Oxford Finance strategic review.

THE USED CAR ECONOMY

The softening noted in the second half of

the FY19 year continued into FY20, further

compounded by the COVID-19 impact at the

end of FY20. However, underlying demand

remains robust driven by New Zealand’s aging

fleet, with hundreds of thousands of cars

needing replacement over the next few years.

New Zealand’s vehicle fleet continues to age.

Around 950,000 vehicles (20% of light vehicles)

are at or very near the scrapping age, which is

around 19.5 years for an import and 17.5 years

for a New Zealand-new car. More cars are now

exiting the fleet due to the cost of repairs and a

stricter Warrant of Fitness regime.

The NZ used vehicle market is still very

fragmented, however, consolidation is underway.

Dealer numbers have been in decline for the

last two years and we expect this to accelerate

further over the next 12 to 24 months. We know

this is a good time to be pushing hard for gains

in retail market share and we are well positioned

to take advantage of this.

We will focus on building our market share by

growing our customer base and adding value to

customers through our ‘one stop shop’ offer and

customer experience.

OPERATIONAL PERFORMANCE

■ AUTOMOTIVE RETAIL (TURNERS GROUP)

Revenue: $224.9m 0%

Operating Profit: $13.8m -24%

Turners’ strategy of retail optimisation and the

continued transition of wholesale to retail is

continuing to deliver growth in retail market

share. Throughout FY20 we observed a

softening of the used car market due to reduced

consumer confidence and this decline was

suddenly exacerbated during late February and

March 2020 due to the COVID-19 pandemic.

There was a cyclical reduction in consignment

vehicles (down 26%) through the Turners

business in FY20, however, this reduction was

somewhat offset by an increase in sales of

owned inventory (up 6%) with average gross

profits per unit up 12% to $529.

We have a particular focus on optimisation of

our property network. Following year end, a

decision was made to leave the main Penrose

“supersite” in December 2020. Around the same

time, we will bring on stream new retail sites in

Westgate and Mt Richmond which will enable

a better retail experience for our customers.

Penrose was established as a wholesale auction

facility twenty years ago and is no longer

appropriate both in terms of a cost base or

customer experience.

We have successfully integrated the Buy Right

cars business into the Turners’ car business

over the year. We started with the brand

consolidation early in FY20 and the integration

has now been extended to core IT and

operational systems which will enable further

efficiencies.

BuyNow retail sales were down around

0.5% year on year, which we were pleased

with considering the impact of COVID-19. A

new Dunedin branch at double the previous

footprint, and new sites in Westgate and Mt

Richmond, should see further gains made in

retail sales over the next one to two years,

depending on the speed of recovery in the

economy.

Damaged vehicle units were up 12% with some

good gains from existing insurance vendors and

the benefit from one-off events like the Timaru

hail storm and flood damaged cars from Sky

City.

OUT OF CHALLENGE AND ADVERSITY

COMES NEW OPPORTUNITIES FOR THOSE

BUSINESSES POSITIONED AND READY TO

TAKE ADVANTAGE OF IT.

Turners is the largest used vehicle retailer in the

country, with unrivalled reach, scale and national

brand awareness. Our strength is in Automotive

Retail and we are the largest and most trusted

brand in the industry.

Our focus for FY20 was very much on

organically growing underlying earnings and we

achieved this in three out of our four businesses

and were on track for a full house until COVID-19

hit.

Given the impact of the pandemic in the

last six weeks of the financial year, we were

pleased with the results. Year on year, we were

slightly ahead on reported Net Profit Before

Tax at $29.1m and we delivered strong growth

in underlying earnings, which were up 11% to

$28.8m.

The COVID environment has highlighted the

value of a diversified portfolio of businesses, and

the inherent “annuity” nature of three of those

CHAIR


AND CEO’S


REPORT

Chief Executive Officer, Todd Hunter and Chairman, Grant Baker

1110

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

■ FINANCE (OXFORD FINANCE)
Revenue: $45.7m +4%

Operating Profit: $12.2m +10%

The Finance business had an excellent year

with operating profit increasing 10% to $12.2m.

This reflects our increasing focus on lending to

higher quality borrowers. We introduced 3-tier

risk pricing in August 2019 which has enabled

us to be much more targeted towards high

quality borrowers and tighten up at the lower

end of the quality range. Premium Tier risk now

accounts for 11% of our total existing book and

is around 30-40% of new lending each month.

Instalment arrears on Premium Tier business is

tracking at around 0.01% compared to Tier 2

instalment arrears at 5.6%.

The introduction of comprehensive credit

reporting alongside negative reporting is

proving to be a strong combination of data to

help us profile borrowers.

The Turners Cars loan origination is going well

and we are earning more margin in the Group

as a result of this. Turners Cars’ ledger is now up

to $52m and is performing exceptionally well on

lending quality metrics.

We also completed the strategic review process

for Oxford Finance during the year and, whilst

there was significant interest above the book

value of the business, in the Board’s view,

the offers received did not fully reflect the

intrinsic value of Oxford Finance, both today

and especially factoring in the planned organic

growth. We are pleased to have such a strong

annuity business within the Group at this

time and have funding and equity capacity to

continue growing this business over the next

few years.

■ INSURANCE (AUTOSURE)

Revenue: $44.1m -9%

Operating Profit: $6.2m -25%

Insurance revenue declined in FY20 reflecting

a one-off gain from property sale in the prior

year ($3.0m), and further risk optimisation

we are running through the portfolio. General

Gross Written Premium (GWP) was down 7%

to $36.8m as a result of market conditions and

focusing on lower risk portfolios and vehicles.

Pleasingly, underlying profit (which excludes the

gain on property sale in FY19) increased due

to continued improvements in risk pricing and

reduction in claims loss ratios, resulting from

a new insurance software system, as well as

procurement initiatives. The combined claims

loss ratio for FY20 was 62% (FY19: 64%), while

the MBI loss ratio was 66% (FY19: 75%).

All originators have now been transitioned

to a new retail policy generation system

and we continue to review dealers’ portfolio

performance for risk pricing.

Our Reserve Bank Culture and Conduct

Review work was completed with a number of

initiatives implemented, ensuring we are closer

to end users and better understand customer

outcomes and experience.

The distribution partnership announced

between Heartland Bank and our respective

brands, Autosure and MARAC, is now

implemented and working well. We are working

on similar models of distribution with a number

of other organisations which involve deep

integration of our insurance system into their

front end sales system. This is an area where we

will continue to invest.

■ CREDIT MANAGEMENT (EC CREDIT

CONTROL)

Revenue: $17.9m -1%

Operating Profit: $6.5m +3%

EC Credit Control’s performance was in line

with the previous year. Although debt load was

down 5% for the year, the debt collected was up

14%, driven mostly out of improved collections

from Australian SME clients and Corporate NZ

clients. Commission earned from debt collected

increased 11% to $10.0m.

Our traction with customers connecting to EC

Credit via Xero and MYOB continues to gather

momentum with over 420 customers now

connected and loading debt worth over $3m

during FY20.

The team responded quickly to the COVID

situation and all Work From Home systems

operated at 100 percent. We worked closely

with our large corporate customers to help

manage their reputational risk with debt

collection work during lockdown and we are

expecting a significant increase in debt loaded

from these customers in the medium term. We

have already seen a lift in debt load from SME

customers in the first quarter of FY21.

As we did with Oxford Finance, we will also

conduct a strategic review of EC Credit in the

next 12-24 months.

DIGITAL, DATA AND DISRUPTION

In all our businesses, digital initiatives are being

prioritised.

We are continuing to invest in digital marketing

and data. We have several projects underway in

the areas of lead management and automated

communications. This investment enables us

to better identify users on our website and be

more targeted in subsequent communications

with them.

We have also implemented an automated digital

communications project which allows a more

strategic and targeted approach to people who

are looking to buy or sell through Turners.

We are working on two major data projects

which will help us in the area of pricing vehicles

and identifying credit risk. Both these projects

leverage “off-the-shelf” cloud-based data

tools, including machine-learning. The proof

of concept results are promising and we know

there is a significant opportunity in vehicle

purchasing to help identify and limit our “bad

buys”, as there is in the finance business with

identifying and limiting our “bad lending”.

We were planning to launch a car subscription

service in March this year, however, progress

has been impeded by COVID-19. We have

subsequently made the decision to brand the

business under the Turners brand umbrella

due to its high trust, strong brand value and

recognition. We are working directly with

Collaborate in Australia to get the subscription

platform set up for NZ and now expect Turners

Car Subscription to be up and running in Q2

FY21.

DIVIDEND AND SHARE BUY BACK

PROGRAMME

In March 2020, the Board deferred the Q3

dividend payment as a cautionary step due

to the uncertainty surrounding the length of a

L4/L3 lockdown. In June 2020, with a better

understanding of how the business was tracking,

the Board declared a final fully imputed dividend

incorporating the Q3 deferred dividend of 6.0

cents per share, resulting in full year dividends

of 14.0 cps. The Board believes this level of

pay out best ensures our ability to navigate

the volatility of the current environment, and

also the optionality to take advantage of any

upcoming opportunities.

The Board’s intention at this stage is to continue

dividend payouts for FY21 in line with the

current policy level of 60-70% of net profit after

tax.

The Board continues to believe that the

share price does not appropriately reflect the

fundamentals of the business and recommenced

the share buyback programme in August and

September 2019. Approximately, 1.4 million

shares were bought and cancelled, equating to

1.6% of shares on issue.

RESPONDING TO COVID-19

The impact of the COVID-19 pandemic began

to be seen on our business in February 2020.

While we have now moved to a ‘new normal’, we

would like to acknowledge and thank our team

for their efforts during this challenging time.

They have been committed, understanding, and

prepared to go above and beyond in difficult

circumstances. We would also like to thank

those landlords and business partners who

extended a helping hand during the early part of

lockdown...this was greatly appreciated.

The sudden change brought about by the

COVID-19 lockdown required dynamic planning

and execution urgency. The speed at which we

were able to respond was a testament to the

skills in our IT group but also the technology

investments we have made over the last few

years.

We had a very simple approach to our response

to the situation.

We reacted to make sure that, as a business, we

were in a position to survive a three to six month

lockdown and prepare for a potentially longer

restricted trading environment. We took a “cash

is king” approach to this.

We then had to start rethinking the business.

Our primary objective was to resume trading as

soon as possible, in a way that safely managed

the risk to our people and our customers. We

initiated a successful contactless, 100% online

trading programme and, even during the Level

4 and 3 lockdown, we were able to sell 600

vehicles online. The ability to sell uninspected

vehicles online at scale for the first time

demonstrates the high trust and awareness of

the Turners brand and given its popularity, we

plan to continue with this online service.

This ability to continue trading allowed us to

avoid a dilutive capital raise.

We knew that economic conditions were likely

to change for some people, so we needed to

think about our risk in the finance book and

adjust our lending criteria accordingly. We also

knew that strong trusted brands would have a

sizeable opportunity in a post-lockdown world.

1312

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

We are now in the rebuilding phase and focusing
on the opportunities. This will require disciplined

cost control, leveraging our strong online

platform, continuing to invest in technology

where it makes sense and building our market

share in all our respective businesses.

SOCIAL RESPONSIBILITY

Our drive to create a better business

encompasses not only delivering returns to our

shareholders, but also supporting our people,

our communities and our environment.

We believe that creating a long lasting,

sustainable and profitable business also

delivers benefits for our people, by providing

employment in regions throughout New

Zealand. At no other time has the importance

of supporting our people been more evident

than during the lockdown. We were able to keep

many staff working from home and financially

supported those who were unable to work.

Health and safety remains a priority and we

moved quickly to create new ways of working,

to keep our people and our customers safe

during this time, with the launch of our BuySafe

initiative.

We are committed to ethical and fair conduct,

which is particularly relevant given the industries

we operate in. We believe in not only doing the

right thing for business, but also the right thing

for our customers and our people.

We are conscious that we operate in a sector

which has a high carbon footprint. We believe

that some of the initiatives we are taking will

help reduce this impact, from having more staff

working from home, through to car subscription

services and offering electric vehicles for sale.

We also take sustainability into account when

building new sites and premises, with solar

panels currently being trialled on the roof of our

Hamilton dealership.

FY21 OUTLOOK

As with many businesses there are many

unknowns in our operating environment, over

the next 12 to 24 months. However, the long

term dynamics of the used car industry remain

robust and an attractive opportunity for Turners.

We have identified five strategic themes, which

will help us navigate this environment and have

outlined these on page 8.

In summary, we will be looking to:

1. Accelerate market share growth

2. Leverage our scale and brand equity

3. Benefit from the diversification of our

business

4. Invest to build our digital advantage

5. Leverage our balance sheet capacity to

support growth opportunities

We have full confidence in our strategy,

our businesses and our teams to deliver

an improving performance for all our

stakeholders, from our customers through to

our shareholders. The pandemic has hastened

our move to become a more cost efficient, more

resilient and more focused business. This will

benefit Turners as we look to grow our business

and take advantage of opportunities.

Our thanks go to all our customers, suppliers

and business partners, and especially to

our people, who have helped us overcome

the recent challenges and positioned us for

an exciting future. We look forward to our

shareholders sharing this journey with us.

We are now in the rebuilding

phase and focusing on the

opportunities. This will require

disciplined cost control,

leveraging our strong online

platform, continuing to invest

in technology where it makes

sense and building our market

share in all our respective

businesses.

Grant Baker Todd Hunter

Chairman Chief Executive Officer

1514

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

OUR BUSINESS
RESPONDING TO THE COVID-19 CHALLENGE

The sudden change brought about by COVID-19 required dynamic

planning and execution urgency. The speed at which we were able to

adapt our business was a testament to the technology investments we

have made over the last few years.

REACT

ENSURE SURVIVAL OF THE BUSINESS, ‘CASH IS KING’ APPROACH


Safety of staff and customers a priority


Rapid Working From Home setup completed


Hiring freeze implemented


Annual leave utilised, where appropriate


Accessed Government Wage Subsidy support


All permanent team members retained


Reduction in pay for senior management and directors for 3-month

period


All costs reviewed and discretionary spend halted


Deferred capital expenditure


Established what was possible eg. Essential service, selling cars

online


Daily reporting on critical KPIs established

RETHINK

ASSESS AND EVALUATE, POSITION FOR THE ‘NEW NORMAL’,

AVOID A DILUTIVE CAPITAL RAISE


Online purchasing and contactless delivery implemented


WFH on a more permanent basis


Customers reverting to trusted brands


Assessing the challenges of growing unemployment, weakening

demand and softening prices


Close communication with funder


Avoided a dilutive capital raise

REBUILD

EYES ON THE PRIZE AND PREPARE FOR OPPORTUNITIES


Disciplined cost control


Continue to offer 100% online customer experience


Review credit risk scoring


Enhance distribution in insurance


Push the trust and strength in our brands


Significant opportunity to build market share in all our businesses


Leverage strong balance sheet to take advantage of opportunities

LEADING CHANGE

In FY20, we acquired a 12% stake in ASX-listed Collaborate Corp.

Collaborate’s core business centres around the rapidly evolving car

sharing market with DriveMyCar, Australia’s leading peer-to-peer car

rental business, complemented by Carly, Australia’s first truly flexible car

subscription offering, which launched in March 2019.

This investment provides an exciting opportunity for Turners to participate

in the rapid growth of the ‘Sharing Economy’ as it relates to transportation

and changing consumer preferences.

Alternative vehicle ownership models are on the rise internationally, and

vehicle subscription programmes could account for nearly 10% of all new

vehicle sales in the US and Europe by 2025. In developed markets like

the UK and the US, subscription-based ownership models have already

crossed 10% of monthly household incomes, driven in large part by the

benefits experienced by consumers such as greater flexibility and a

reduction in costs incurred including the purchase of vehicles, parking,

insurance, fuel and maintenance

1

.

We are excited about Turner’s future as we position ourselves for the long

term projected changes in the traditional retail car market. New concepts

such as peer to peer car rentals and car sharing are a part of the future

and provide a new revenue opportunity for car dealers and other industry

players.

“New concepts such

as peer to peer car

rentals and car sharing

are a part of the future

and provide a new

revenue opportunity for

car dealers and other

industry players.”

https://www.forbes.com/sites/sarwantsingh/2018/07/30/your-next-car-could-be-a-flexible-

subscription-model/#2ec7ac4f4ffa

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

As Level Three approached, the opportunity to commence a contactless, safe and
trusted online retail service became a reality. Turners’ BuySafe program was designed to

sell vehicles under the operational restrictions of Level 3 while keeping our staff and our

customers safe.

BuySafe builds on the existing online research and buying capabilities of Turners and

added in new innovations such as virtual test drives via phone video calling, remote

finance approvals, a 5-day money back guarantee and a contactless handover process.

A impactful marketing campaign was launched to highlight that customers could

purchase vehicles through a safe, 100% contactless process, and to give customers the

confidence to do so. Designed to be a simple checklist of the vehicle buying journey, each

step of the process was outlined in the online campaign, with the emphasis being on

safety. And not just from a health perspective. Buying a car without a physical inspection

can be daunting for most. The addition of the 5-Day money back guarantee was made to

give customers ‘buying safety’. This gave the ultimate confidence to buy – a no questions

asked return policy.

The BuySafe program is still running for any who require it. And the 5-Day money back

guarantee has been made available on over half our stock for all customers through the

retail channel.

A impactful marketing

campaign was

launched to highlight

that customers could

purchase vehicles

through a safe,


100% contactless

process, and to


give customers

the confidence

to do so.

*

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1918

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

*Not all vehicles have this offer. Terms and conditions apply.

FY20 FINANCIAL

COMMENTARY

This financial commentary should be read in conjunction

with the full financial statements and Notes to the Financial

Statements in the FY20 Annual Report.

REVENUE

Revenues were stable compared to the prior year. The gains

being made by Auto Retail prior to February were offset by

the COVID-19 impact. Finance revenues increased due to

the increase in origination from Turners Cars and third-party

originators. Insurance revenues reflected fewer policies sold as a

result of market conditions and further tweaks to risk pricing.

NET PROFIT BEFORE TAX (NPBT)

Reported NPBT of $29.1m was in line with guidance of $28-

$30m and stable on FY19 NPBT of $29.0m. The year on year

decrease for Auto Retail reflects the property settlement in

the prior year which provided a contribution of $3.4m. The

improvement in Finance was driven by higher quality new loans

and the resulting improved arrears performance. In addition, a

COVID-19 overlay of $1m has been applied to finance receivable

provisioning to mitigate any potential increase in credit losses

over the next 12 months. The Insurance result reflects the

positive progress in claims ratios which have continued to offset

reduced policy sales.

Excluding IFRS 16 changes and strategic review costs in FY20,

and property revaluations/sales and the Buy Right Cars brand

write off in FY19, Underlying NPBT was up 11% year on year. This

increase was driven by gains made in the Insurance, Finance

and Credit divisions, partially offset by a small drop in Auto

Retail due to COVID-19.


NET PROFIT AFTER TAX (NPAT)

Net profit after tax (NPAT) was $21.0m (FY19: $22.7m).

Reported earnings per share was down 8% to 24.4 cents per

share largely reflecting a higher effective tax rate in FY20.

DIVIDEND

Turners paid fully imputed dividends for the FY20 year of 14.0 cents per share. In March 2020, the

Board deferred the Q3 dividend payment as a cautionary step due to the uncertainty surrounding

the length of a L4/L3 lockdown. In June 2020, with a better understanding of the impact on

the business and the trading environment, the Board declared a final fully imputed dividend

incorporating the Q3 deferred dividend of 6.0 cents per share, resulting in full year dividends of

14.0 cps.

BALANCE SHEET

Turners has a strong balance sheet and is well positioned from a funding and capital perspective to

take advantage of growth opportunities into the future. The primary changes in the balance sheet in

FY20 were as follows:

• Cash and cash equivalents: Just prior to year end, Turners increased its cash balances by pre-

emptively drawing down on facilities to ensure sufficient liquidity through the Level 4 lockdown.

These precautionary drawings have now been repaid.

• Inventory: The increase in inventory reflects the COVID-19 slowdown and lockdown in March.

• The change in Finance Receivables reflects quality growth in Oxford Finance, offset by the

rundown in the MTF non-recourse ledger.

• The increase in Property, Plant and Equipment is due to the development of new sites in

Whangarei and North Shore and the Mt Richmond purchase.

• Shareholder equity decreased to $223m as at 31 March 2020 due to the share buyback and

impact of IFRS 16 Leases on retained earnings.

FUNDING AND LIQUIDITY

Turners’ funding remains at conservative levels. As at 31 March 2020, Turners’ funding capacity was

$428m with $78m undrawn. Sixty nine percent or $242m of this debt relates to finance receivables

funding within Oxford Finance. During March 2020, the BNZ increased the limit for the securitisation

warehouse facility from $200m to $250m (including capital contribution from TRA) to provide the

headroom for further growth in the finance book. The remaining 31% of debt ($108m) relates to

borrowings associated with property, inventory and the $25m Bond program.

FIVE YEAR FINANCIAL PERFORMANCE

$MILLIONSFY16FY17FY18FY19FY20

Operating Revenue 170.3251.0330.5336.6332.7

Net Profit Before Tax (Operating

Profit)

21.624.631.129.029.1

Net Profit After Tax15.617.623.422.721.0

Earnings Per Share24.725.529.326.224.4

Dividends Per Share13.014.515.517.014.0

Financial Position

Finance Receivables167.6207.1289.8290.0293.0

Total Assets367.1556.6651.7654.2708.4

Borrowings174.8265.9317.4312.9350.4

Shareholder Funds129.8171.7214.3226.4223.1

Shares on issue

(millions as at 31 March)

63.474.584.886.985.6

$MILLIONSFY20FY19VA R

Reported profit before tax29.129.00.3%

Oxford strategic review costs0.2-

IFRS 16 Lease Accounting changes(0.5)-

Christchurch property revaluation-(0.8)

Property Settlement – Albany site-(3.4)

Brand Write-Off (Buy Right Cars)-4.6

Sale of property -(3.4)

Underlying operating result28.826.011%

2120

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

THE BOARD
GRANT BAKER

Non-executive Chairman | Appointed September 2009

Grant Baker has wide experience at a senior level in

both public and private New Zealand companies. He

has been involved in a number of successful ventures,

including 42 Below vodka and Trilogy International.

With a 7.13% shareholding, Grant is a long term

committed investor in Turners Automotive Group and

has been Chairman of Turners Automotive Group since

September 2009. As an avid collector of specialist

vehicles and motor racing enthusiast, both as a

competitor and as a backer of young up and coming

drivers, he is passionate about the strong Turners brand

and its focus on cars.

PAUL BYRNES

Deputy Chairman and Independent Director |

Appointed February 2004

Paul Byrnes is a chartered accountant, a professional

director and an investor with over 25 years’ experience

in senior and CEO roles in private and listed companies.

His career has included the management buyout of

previously listed Holeproof Industries, consulting and

participation in merger and acquisition opportunities

and business ‘turnaround’ management. Paul was

appointed CEO and Executive Director of Dorchester

Pacific in May 2008 (now Turners Automotive Group),

handing over the CEO role to Todd Hunter in June

2016. Paul is entrepreneurial at heart but combines this

with a wealth of top class governance experience (Top

Energy and Hellaby Holdings) and the real world CEO

experience of bringing a finance company positively out

of the GFC. Paul has a 2.90% shareholding in Turners

Automotive Group.

MATTHEW HARRISON

Non-executive Director | Appointed December 2012

Matthew Harrison has extensive management

experience and a background in finance and business

administration. He is the former Managing Director of

EC Credit Control, the debt recovery business acquired

in 2012 and has great experience dealing with credit

cycles and credit management. He joined EC Credit

Control in 1998, following senior management roles

in the courier industry. Matthew joined the Turners

Automotive Group Board in 2012 and represents his

family interests, which have a 7.65% combined holding

in the company. Matthew is a self-confessed “car nut”

and has owned some very special cars over the years

including a McLaren P1. He is very enthusiastic about the

future of Turners and, given his large shareholding and

love for automobiles, is strongly committed to seeing

Turners continue its successful journey.

ALISTAIR PETRIE

Non-executive Director | Appointed February 2016

Alistair Petrie has over 15 years of senior management experience in both

private and listed companies in the agribusiness sector. He has extensive

knowledge in sales and marketing in both international and domestic

environments, which is particularly useful for some of the challenges

and opportunities Turners has importing vehicles from Japan. He has a

number of directorships with companies that have a focus on growth and

innovation, and he represents the interests of Bartel Holdings, which has

a 11.17% shareholding in Turners Automotive Group. Alistair worked for

many years at Turners & Growers, the original parent company of Turners

Auctions, which provides a nice connection at Board level back to those

foundational brand values of “trust and integrity”. Alistair has a BSC (hons)

from Newcastle Upon Tyne university and an EMBA from Melbourne

University.

JOHN ROBERTS

Independent Director | Appointed July 2015

John Roberts has extensive experience in the financial services industry,

having held the role of Managing Director of credit bureau Veda

International for 10 years, during which time the Veda Advantage business

was successfully listed on the ASX. John previously had over 15 years in

advertising, with CEO roles with Saatchi & Saatchi in New Zealand and

Asia Pacific, before heading up MasterCard in New Zealand for three years.

John is currently a director of Centrix, a leading credit rating agency in NZ,

and this keeps him connected with the financial sector and the NZ credit

cycle. John’s advertising and branding experience has been invaluable

across a number of projects within the business and he continues to add

value and thought leadership around the use of data and analytics, drawing

on his Veda NZ experience.

ANTONY VRIENS

Independent Director | Appointed January 2015

Antony Vriens has been a director and chairman of Turners’ insurance

subsidiary, DPL Insurance (now Autosure), since 2012. He is a highly

experienced financial services industry professional, with demonstrated

success as a senior executive and consultant in insurance and wealth

management businesses across Asia Australia and New Zealand. He brings

a hands on, practical and commercial approach and a strong technology

focus to his Board role. His relationships across the insurance industry and

regulators are highly valuable to the Turners business and his collaborative

approach is embraced by both the Board and management.

MARTIN BERRY

Independent Director | Appointed August 2018

Martin Berry is a seasoned global financial services executive having run

large international businesses for the likes of ANZ, Citibank, Barclays and

Standard Chartered. He later focused on more entrepreneurial ventures

with a successful track record of having built, acquired and sold several

companies with values in excess of USD 500m. Martin later founded and

now runs venture capital firm d:tribe capital out of Singapore investing in

early stage tech companies across Asia-Pacific.

2322

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

LEADERSHIP

TEAM

Todd Hunter

Chief Executive Officer

Aaron Saunders

Group Chief Financial Officer

James Searle

Group General Manager

Insurance

David Wilson

CEO

EC Credit Control

Jeremy Rooke

General Manager Digital Strategy

Simon Gould-Thorpe

Group Chief Information Officer

Greg Hedgepeth

CEO Turners Automotive Retail

Todd Hunter

Chief Executive Officer

Todd is a strong and experienced senior executive, with a background in marketing, sales and

accounting in both large global and domestic businesses. Before joining Turners Auction in 2006

Todd worked for Microsoft NZ and Ernst and Young. He was appointed CEO of NZX listed Turners

Auctions in 2013, and took on the CEO role for the wider Turners Automotive Group in 2016. Todd is

a chartered accountant and holds a Bachelor and Diploma of Commerce from Auckland University.

Aaron Saunders

Group Chief Financial Officer

Aaron joined Turners Group NZ in 2006. He has a strong background in financial and management

accounting, at both a strategic and operating level in local and international markets. Over the last

20 years, Aaron has worked across a broad range of company sizes and industries including vehicle

importation and distribution, broadcasting and the finance sector. Aaron is a full member of the

New Zealand Institute of Chartered Accountants and holds a Bachelor of Commerce from Auckland

University.

Simon Gould-Thorpe

Group Chief Information Officer

Simon joined Turners in 2010. With over 30 years’ experience in IT, he has led dynamic and innovative

IT Teams to success across a wide range of industries. His current role has seen the delivery of

significant advancements to assist Turners business transformation, including the development

of new core systems and the introduction of key business and process automation. Turners IT

utilizes leading technologies and follows best practice IT management including DevOps and Agile

methodologies.

Greg Hedgepeth

CEO Turners Automotive Retail

Greg joined Turners in 2017 as CEO of the Automotive Retail Division, with responsibility for Turners

Cars, Trucks & Machinery and the Damaged & End of Life business. He is an experienced automotive

executive and has previously held a number of senior roles with BMW Group NZ and Armstrong

Motor Group, one of NZ’s largest private owned retail automotive networks. With a Bachelor of

Commerce from Auckland University and a number of years working for Saatchis both in NZ and the

US, Greg brings a strong sales and marketing focus to his role.

James Searle

Group General Manager Insurance

James is responsible for operational performance and development of life and consumer (vehicle

and finance related) insurance products. James has over 25 years’ experience in the New Zealand

insurance industry having worked across underwriting, portfolio management, relationship

management and marketing roles for major insurance companies including IAG and Lumley General

Insurance.

David Wilson

CEO EC Credit Control

Dave joined EC Credit in 2007 and was appointed to his current role in April 2015. He has over 20

years’ experience in the banking, finance and recruitment industries, and has worked in the credit

management industry since 2001. Dave has a Diploma in Business Studies.

Jeremy Rooke

General Manager Digital Strategy

Jeremy joined Turners Automotive Group in 2009. His role involves leading the application of new

technologies, business models and channels to enable and expand Turners’ digital capabilities.

Jeremey holds degrees in Law and Arts, and prior to Turners, worked as a business analyst and

projects manager on several large transformative IT programmes, most notably in the insurance

sector.

2524

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

Turners Cars New Lynn
FINANCIAL REPORTS

FOR THE YEAR ENDED 31 MARCH 2020

28 Independent Auditor’s Report

35 Consolidated Statement of Comprehensive Income

36 Consolidated Statement of Changes in Equity

37 Consolidated Statement of Financial Position

38 Consolidated Statement of Cash Flows

39 Notes to the Financial Statements

2726

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

INDEPENDENT AUDITOR’S REPORT
for the year ended 31 March 2020

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2020








Level 9, 45 Queen Street, Auckland 1010

PO Box 3899, Auckland 1140

New Zealand

T: +64 9 309 0463

F: +64 9 309 4544

E: auckland@bakertillysr.nz

W: www.bakertillysr.nz


INDEPENDENT AUDITOR’S REPORT

To the Shareholders of Turners Automotive Group Limited

Report on the Audit of the Consolidated Financial Statements



Opinion

We have audited the consolidated financial statements of Turners Automotive Group Limited and its

subsidiaries ('the Group') on pages 35 to 93, which comprise the consolidated statement of financial position

as at 31 March 2020, and the consolidated statement of comprehensive income, consolidated statement of

changes in equity and consolidated statement of cash flows for the year then ended, and notes to the

consolidated financial statements, including significant accounting policies.


In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the

consolidated financial position of the Group as at 31 March 2020, and its consolidated financial performance

and its consolidated cash flows for the year then ended in accordance with New Zealand Equivalents to

International Financial Reporting Standards ('NZ IFRS') and International Financial Reporting Standards ('IFRS').


Our report is made solely to the Shareholders of the Group. Our audit work has been undertaken so that we

might state to the Shareholders of the Group those matters we are required to state to them in an auditor’s

report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume

responsibility to anyone other than the Shareholders of the Group as a body, for our audit work, for our report

or for the opinions we have formed.


Basis for Opinion

We conducted our audit in accordance with International Standards on Auditing (New Zealand) ('ISAs (NZ)').

Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of

the Consolidated Financial Statements section of our report. We are independent of the Group in accordance

with Professional and Ethical Standard 1 (Revised) International Code of Ethics for Assurance Practitioners

(including International Independence Standards) (New Zealand) issued by the New Zealand Auditing and

Assurance Standards Board and the International Ethics Standards Board for Accountants’ Code of Ethics for

Professional Accountants (‘IESBA Code’), and we have fulfilled our other ethical responsibilities in accordance

with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is sufficient

and appropriate to provide a basis for our opinion.


Other than in our capacity as auditor and provider of other assurance services we have no relationship with, or

interests in, Turners Automotive Group Limited or any of its subsidiaries. The provision of these other assurance

services has not impaired our independence.







In addition to this, principals and employees of our firm deal with the Group on normal terms within the ordinary

course of trading activities of the business of the Group. This has not impaired our independence.


Emphasis of Matter – Increased level of inherent uncertainty in the significant accounting estimates and

judgments applied by Management in the preparation of these financial statements, arising from the

ongoing global pandemic of coronavirus disease 2019

We draw attention to Note 4 of the Group’s consolidated financial statements, which describes the impact of

the ongoing global pandemic of the novel coronavirus disease 2019 (‘COVID-19’) and Management’s

assessment of and responses to the pandemic. Since March 2020, the COVID-19 pandemic has lowered overall

economic activity and confidence, resulting in significant volatility and instability in financial markets and

economic uncertainty. Consequently, there has been an increase in the level of inherent uncertainty in the

critical accounting estimates and judgements applied by Management in the preparation of these consolidated

financial statements, described in Note 4 of the Group’s consolidated financial statements. As at the date of

the signing of these consolidated financial statements, all reasonably known and available information with

respect to the COVID-19 pandemic has been taken into consideration in the critical accounting estimates and

judgements applied by Management, and all reasonably determinable adjustments have been made in

preparing these consolidated financial statements.


Our opinion is not modified in respect of this matter.



Key Audit Matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit

of the consolidated financial statements of the current year. These matters were addressed in the context of

our audit of the consolidated financial statements as a whole, and in forming our opinion thereon, and we do

not provide a separate opinion on these matters.

Key Audit Matter How our audit addressed the key audit matter

IImmppaaiirrmmeenntt tteessttiinngg ooff GGooooddwwiillll aanndd OOtthheerr IInnddeeffiinniittee LLiiffee

IInnttaannggiibbllee AAsssseettss

As disclosed in Note 21 of the Group’s consolidated

financial statements the Group has goodwill of $92.5m

allocated across four of the Group’s cash-generating units

(‘CGUs’) and brand assets of $67.1m allocated across two

of those CGUs. Goodwill and brand assets were significant

to our audit due to the size of the assets and the

subjectivity, complexity and uncertainty inherent in the

measurement of the recoverable amount of these CGUs for

the purpose of the required annual impairment test. The

measurement of a CGUs recoverable amount includes the

assessment and calculation of its ‘value in-use’.

Management has completed the annual impairment test for

each of these four CGUs as at 31 March 2020.


During the year ended 31 March 2020, the Buy Right Cars

and Turners Group NZ CGUs were amalgamated to reflect

the lowest level within the Group at which goodwill is

monitored for internal management purposes.




Our audit procedures among others included:

• Evaluating Management’s determination of the Group’s four

CGUs based on our understanding of the nature of the

Group’s business and the economic environment in which the

segments operate. We also analysed the internal reporting of

the Group to assess how the CGUs are monitored and

reported.

• Evaluating the competence, capabilities, objectivity and

expertise of Management's external valuation expert and the

appropriateness of the expert's work as audit evidence for the

relevant assertions.

• Challenging Management’s assumptions and estimates used

to determine the recoverable value of its indefinite life

intangible assets, including those relating to forecasted

revenue, cost, capital expenditure and discount rates, by

adjusting for future events and corroborating the key market

2928

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2020

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2020






Key Audit Matter How our audit addressed the key audit matter

Management has engaged an external valuation expert to

assist in the annual impairment testing of the four CGUs.

This annual impairment test involves complex and

subjective estimation and judgement by Management on

the future performance of the CGUs, discount rates applied

to future cash flow forecasts, and future market or

economic conditions.

related assumptions to external data (including the

consideration of the impact of the COVID-19 pandemic).

Procedures included:

o Evaluating the logic of the value-in-use calculations

supporting Management’s annual impairment test

and testing the mathematical accuracy of these

calculations;

o Evaluating Management’s process regarding the

preparation and review of forecasts;

o Comparing forecasts to Board approved forecasts;

o Evaluating the historical accuracy of the Group’s

forecasting to actual historical performance;

o Challenging and evaluating the forecast growth

assumptions;

o Evaluating the inputs to the calculation of the

discount rates applied;

o Engaging our own internal valuation experts to

evaluate the logic of the value-in-use calculation

and the inputs to the calculation of the discount

rates applied;

o Evaluating Management’s sensitivity analysis for

reasonably possible changes in key assumptions;

and

o Performing our own sensitivity analyses for

reasonably possible changes in key assumptions,

the two main assumptions being: the discount rate

and forecast growth assumptions.

• Evaluating the related disclosures about indefinite life

intangible assets which are included in Note 21 in the Group’s

consolidated financial statements.

VVaalluuaattiioonn ooff FFiinnaannccee RReecceeiivvaabblleess

iinncclluuddiinngg tthhee aaddooppttiioonn ooff NNZZ IIFFRRSS 99 FFiinnaanncciiaall IInnssttrruummeennttss

As disclosed in Note 14 of the Group’s consolidated

financial statements, the Group has finance receivable

assets of $293.0m. Finance receivable assets were

significant to our audit due to the size of the assets and the

subjectivity, complexity and uncertainty inherent in the

recognition of expected credit losses and the amount of

those expected credit losses.

Management has prepared expected credit losses models

to complete its assessment of expected credit losses for

the Group’s finance receivables as at 31 March 2020.

This assessment involves complex and subjective

estimation and judgement by Management on credit risk

and the future cash flows of the finance receivables.





Our audit procedures among others included:

• Evaluating the design and operating effectiveness of the key

controls over finance receivable origination, ongoing

administration and expected credit losses model data and

calculations.

• Selecting a representative sample of finance receivables and

agreeing these finance receivables to the signed loan

agreement and client acceptance documents on origination.

• Challenging and evaluating Management’s logic, key

assumptions, and calculation of its expected credit losses

models against the requirements specified in NZ IFRS 9 for

recognising expected credit losses on financial assets.

• For individually assessed finance receivables, examining

those finance receivables and forming our own judgements

as to whether the expected credit losses provision recognised

by Management was appropriate (including the consideration

of the impact of the COVID-19 pandemic on the expected

credit losses provision).

• For the collectively assessed finance receivables, challenging

and evaluating the logic of Management’s expected credit

losses models and the key assumptions used with our own

experience (including the consideration of the impact of the

COVID-19 pandemic on key assumptions). Also, testing key

inputs used in the expected credit losses models and the

mathematical accuracy of the calculations within the models.






Key Audit Matter How our audit addressed the key audit matter

• Evaluating the changes made to the provisioning model to

capture the effect of the changing economic environment at

31 March 2020 compared to the economic environment at

the date when the historical data used to determine the

expected credit losses was collected (described in Note 4 to

the Group’s consolidated financial statements).

• Evaluating the disclosures related to finance receivable

assets, and the risks attached to them, which are included in

Note 5 and 14 in the Group’s consolidated financial

statements.

VVaalluuaattiioonn ooff IInnssuurraannccee CCoonnttrraacctt LLiiaabbiilliittiieess

As disclosed in Note 35 of the Group’s consolidated

financial statements the Group has insurance contract

liabilities of $51.4m. The Group’s insurance contract

liabilities were significant to our audit due to the size of the

liabilities and the subjectivity, complexity and uncertainty

inherent in estimating the impact of claims events that have

occurred but for which the eventual outcome remains

uncertain.

Management has engaged an external actuarial expert to

estimate the Group’s insurance contract liabilities as at 31

March 2020.


Our audit procedures among others included:

• Evaluating the design and operating effectiveness of the key

controls over insurance contract origination, ongoing

administration, claims management and reporting and the

integrity of the related data.

• Evaluating the competence, capabilities, objectivity and

expertise of Management's external actuarial expert and the

appropriateness of the expert's work as audit evidence for the

relevant assertions.

• Agreeing the data provided to Management's external

actuarial expert to the Group’s records.

• Engaging our own actuarial expert to assist in understanding

and evaluating:

o the work and findings of the Group’s external

actuarial expert engaged by Management; and

o the Group’s actuarial methods and assumptions to

assist us in challenging the appropriateness of

actuarial methods and assumptions used by

Management.

• Assessing the selection of methods and assumptions with a

view to identify management bias.

• Evaluating the related disclosures about insurance contract

liabilities, and the risks attached to them, which are included

in Note 35 in the Group’s consolidated financial statements.

AAddooppttiioonn ooff NNZZ IIFFRRSS 1166 LLeeaasseess

As disclosed in Note 32 of the Group’s consolidated

financial statements, the Group has adopted NZ IFRS 16

Leases from 1 April 2019, using the retrospective approach.

This has resulted in the recognition of a right-of-use asset

of $24.9m and a lease liability of $32.5m as at 31 March

2020.

The adoption of NZ IFRS 16 was significant to our audit due

to the size of the assets and liabilities recognised,

complexity of applying the new standard and the

assumptions required by Management for the calculation

of the lease balances.

Management has completed calculations of the lease

balances for all leases as at 1 April 2019 (upon adoption)

and as at 31 March 2020. These calculations require

estimates regarding the lease term and the discount rate.



Our audit procedures, among others, included:

• Assessing Management’s process relating to the

identification, recording, recognition and measurement of

leases within the scope of NZ IFRS 16.

• Assessing Management’s judgements made in applying

allowable practical expedients against the requirements of

NZ IFRS 16.

• Evaluating the key assumptions used by Management,

including the incremental borrowing rates applied to the lease

portfolio.

• For a sample of leases:

o Agreeing key inputs in the lease calculation to the

underlying lease agreement;

o Recalculating the lease liability and right-of-use

asset based on the key inputs noted above and

3130

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2020

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2020






Key Audit Matter How our audit addressed the key audit matter

compared our recalculations to the balances

recognised by the Group; and

o Checking the appropriateness of the classification

of the lease liability between current and non-

current based on the remaining term of the lease.

• Evaluating the related disclosures about leases which are

included in Note 32 in the Group’s consolidated financial

statements.


Other Information

The Directors are responsible for the other information. The other information comprises the information

included in the Group’s annual report for the year ended 31 March 2020 (but does not include the consolidated

financial statements and our auditor’s report thereon).



Our opinion on the consolidated financial statements does not cover the other information and we do not

express any form of audit opinion or assurance conclusion thereon.


In connection with our audit of the consolidated financial statements, our responsibility is to read the other

information and, in doing so, consider whether the other information is materially inconsistent with the

consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be materially

misstated.


If, based on the work we have performed , we conclude that there is a material misstatement of this other

information, we are required to report that fact. We have nothing to report in this regard.


Responsibilities of the Directors for the Consolidated Financial Statements

The Directors are responsible on behalf of the Group for the preparation and fair presentation of the

consolidated financial statements in accordance with NZ IFRS and IFRS, and for such internal control as the

Directors determine is necessary to enable the preparation of the consolidated financial statements that are

free from material misstatement, whether due to fraud or error.


In preparing the consolidated financial statements, the Directors are responsible on behalf of the Group for

assessing the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going

concern and using the going concern basis of accounting unless the Directors either intend to liquidate the

Group or to cease operations, or have no realistic alternative but to do so.


Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a

whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that






includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit

conducted in accordance with ISAs (NZ) will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they

could reasonably be expected to influence the economic decisions of users taken on the basis of these

consolidated financial statements.


As part of an audit in accordance with ISAs (NZ), we exercise professional judgement and maintain professional

scepticism throughout the audit. We also:

▪ Identify and assess the risks of material misstatement of the consolidated financial statements, whether

due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit

evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a

material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve

collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

▪ Obtain an understanding of internal control relevant to the audit in order to design audit procedures that

are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness

of the Group’s internal control.

▪ Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates

and related disclosures made by management.

▪ Conclude on the appropriateness of the use of the going concern basis of accounting by the Directors and,

based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions

that may cast significant doubt on the Group’s ability to continue as a going concern. If we conclude that

a material uncertainty exists, we are required to draw attention in our auditor’s report to the related

disclosures in the consolidated financial statements or, if such disclosures are inadequate, to modify our

opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report.

However, future events or conditions may cause the Group to cease to continue as a going concern.

▪ Evaluate the overall presentation, structure and content of the consolidated financial statements, including

the disclosures, and whether the consolidated financial statements re present fairly the underlying

transactions and events in a manner that achieves fair presentation.

▪ Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business

activities within the Group to express an opinion on the consolidated financial statements. We are

responsible for the direction, supervision and performance of the group audit. We remain solely responsible

for our audit opinion.


We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit

and significant audit findings, including any significant deficiencies in internal control that we identify during

our audit.


3332

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2020

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

for the year ended 31 March 2020

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

2020

2019

Notes

$’000

$’000

Revenue

7

332,174

328,358

Other income

7

500

8,221

Cost of goods sold

(135,003)

(133,126)

Interest expense7

(14,853)

(14,952)

Impairment provision expense

7

(6,044)

(7,892)

Subcontracted services expense

(17,149)

(12,888)

Employee benefits (short term)

(55,458)

(52,756)

Commission

(13,368)

(14,581)

Advertising expense

(2,743)

(3,918)

Depreciation and amortisation expense7

(11,919)

(5,785)

Property and related expenses

(1,688)

(10,945)

Systems maintenance

(1,747)

(1,471)

Claims

(25,952)

(26,804)

Movement in life insurance liabilities35

(836)

(718)

Insurance deferred acquisition costs

(701)

(423)

Impairment of intangible brand asset

-

(4,300)

Other expenses

(16,148)

(16,971)

Profit before taxation29,065

29,049

Taxation (expense)/benefit8

(8,112)

(6,330)

Profit for the year20,953

22,719

Cash flow hedges

(447)

(364)

Revaluation of financial assets at fair value through OCI

(310)

-

Foreign currency translation differences

(12)

(26)

Total other comprehensive income (769)

(390)

Total comprehensive income for the year20,184

22,329

Earnings per share (cents per share)

Basic earnings per share 9

24.3526.21

Diluted earnings per share

9

24.3527.28

The accompanying notes form part of these financial statements

Other comprehensive income for the year (which may subsequently be reclassified to

profit/loss), net of tax

We also provide the Directors with a statement that we have complied with relevant ethical requirements

regarding independence, and to communicate with them all relationships and other matters that may

reasonably be thought to bear on our independence, and where applicable, related safeguards.

From the matters communicated with the Directors, we determine those matters that were of most significance

in the audit of the consolidated financial statements of the current year and are therefore the key audit matters.

We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about

the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated

in our report because the adverse consequences of doing so would reasonably be expected to outweigh the

public interest benefits of such communication.

Matters Relating to the Electronic Presentation of the Audited Consolidated Financial Statements

This audit report relates to the consolidated financial statements of Turners Automotive Group Limited and its

subsidiaries for the year ended 31 March 2020 included on Turners Automotive Group Limited’s website. The

Directors of Turners Automotive Group Limited are responsible for the maintenance and integrity of Turners

Automotive Group Limited’s website. We have not been engaged to report on the integrity of Turners

Automotive Group Limited’s website. We accept no responsibility for any changes that may have occurred to

the consolidated financial statements since they were initially presented on the website.

The audit report refers only to the consolidated financial statements named above. It does not provide an

opinion on any other information which may have been hyper linked to or from these consolidated financial

statements. If readers of this report are concerned with the inherent risks arising from electronic data

communication they should refer to the published hard copy of the audited consolidated financial statements

and related audit report dated 30 July 2020 to confirm the information included in the audited consolidated

financial statements presented on this website.

Legislation in New Zealand governing the preparation and dissemination of consolidated financial statements

may differ from legislation in other jurisdictions.

The engagement partner on the audit resulting in this independent auditor’s report is N S de Frere.

BAKER TILLY STAPLES RODWAY AUCKLAND

Auckland, New Zealand

30 July 2020

3534

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

The accompanying notes form part of these financial statementsThe accompanying notes form part of these financial statements
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the year ended 31 March 2020

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of changes in equity for the year ended 31 March 2020

Revaluation

of financial

assets at Cash flow

Share Share Translation fair value hedge Retained

capital options reserve through OCI reserve earnings Total

Notes$’000$’000$’000$’000$’000$’000 $’000

Balance at 31 March 2018199,148701(21)-(164) 14,659 214,323

Change in accounting policies

Impact of the implementation of NZ IFRS 15-----(345) (345)

Impact of the implementation of NZ IFRS 9----- (2,292) (2,292)

---- (2,637) (2,637)

Balance at 1 April 2018 (restated)199,148701(21)-(164) 12,022 211,686

Transactions with shareholders in their capacity as owners

Capital contributions (net of issue costs)2713,388----- 13,388

Capital buy back27(6,141)----- (6,141)

Employee share based payments28-326----326

Dividend paid29----- (15,214) (15,214)

Total transactions with shareholders in their capacity as owners7,247326--- (15,214) (7,641)

Comprehensive income

Profit----- 22,719 22,719

Other comprehensive income--(26)-(364)- (390)

Total comprehensive income for the year, net of tax--(26)-(364) 22,719 22,329

Balance at 31 March 2019206,395 1,027(47)-(528) 19,527 226,374

Change in accounting policy

Impact of the implementation of NZ IFRS 1632----- (5,666) (5,666)

Balance at 1 April 2019 (restated)

206,395 1,027(47)-(528) 13,861 220,708

Transactions with shareholders in their capacity as

owners

Capital contributions (net of issue costs)2797-----97

Capital buy-back27(3,192)----- (3,192)

Cancellation of options281,027 (1,027)-----

Dividend paid29----- (14,742) (14,742)

Total transactions with shareholders(2,068) (1,027)--- (14,742) (17,837)

Comprehensive income

Profit--

--

- 20,953 20,953

Other comprehensive income

--(12)(310)(447)-

(769)

Total comprehensive income for the year, net of tax--(12)(310)(447) 20,953 20,184

Balance at 31 March 2020204,327-(59)(310)(975) 20,072 223,055

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of financial position for the year ended 31 March 2020

2020

2019

Notes

$’000

$’000

Assets

Cash and cash equivalents10

32,771

15,866

Financial assets at fair value through profit or loss11

64,988

66,252

Trade receivables12

8,609

12,471

Inventories13

44,371

38,859

Finance receivables14

293,037

290,017

Other receivables, deferred expenses and contract assets15

8,572

10,955

Reverse annuity mortgages16

4,913

8,294

Investment property17

5,650

5,650

Financial assets at fair value through OCI18

1,000

-

Property, plant and equipment20

52,788

39,084

Right-of-use assets32

24,850

-

Intangible assets21

166,843

166,734

Total assets708,392

654,182

Liabilities

Other payables22

28,048

33,906

Financial liability at fair value through profit or loss23

-

116

Contract liabilities24

2,085

2,642

Deferred tax25

10,080

13,918

Tax payables

2,772

4,570

Derivative financial instruments

985

524

Borrowings26

350,364

312,863

Lease liabilities32

32,511

-

Life investment contract liabilities35

7,072

7,484

Insurance contract liabilities35

51,420

51,785

Total liabilities485,337

427,808

Shareholders’ equity

Share capital27

204,327

206,395

Other reserves

(1,344)

452

Retained earnings

20,072

19,527

Total shareholders’ equity223,055

226,374

Total shareholders’ equity and liabilities708,392

654,182

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorDeputy chairman

Authorised for issue on 30 July 2020

The accompanying notes form part of these financial statements

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

3736

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

The accompanying notes form part of these financial statements
CONSOLIDATED STATEMENT OF CASH FLOWS

for the year ended 31 March 2020

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of cash flows for the year ended 31 March 2020

2020

2019

Notes

$’000

$’000

Cash flows from operating activities

Interest received43,87445,023

Receipts from customers289,275279,472

Interest paid(12,856)(12,184)

Payment to suppliers and employees(285,795)(272,052)

Income tax paid

(11,460)

(10,752)

23,03829,507

Net increase in finance receivables

(27,826)(34,926)

Net decrease in reverse annuity mortgages

3,9642,545

Net (increase)/decrease of financial assets at fair value through profit or loss

704(12,163)

Net (withdrawals)/contributions from life investment contracts8816

(23,070)(44,528)

Net cash (outflow)/inflow from operating activities

31

(32)(15,021)

Cash flows from investing activities

Proceeds from sale of property, plant, equipment and intangibles

9139,388

Purchase of property, plant, equipment and intangibles

(19,245)(12,753)

Purchase of investments

(1,310)41

Sale of investments

473-

Net cash inflow/(outflow) from investing activities

(19,169)(3,324)

Cash flows from financing activities

Net bank loan advances/(repayments)

61,03820,570

Principal elements of lease payments

(6,998)-

Proceeds from the issue of shares(3,192)7,100

Proceeds from the issue of bonds-(561)

Other borrowings-(2,837)

Dividend paid(14,742)(15,214)

Net cash inflow/(outflow) from financing activities

36,1069,058

Net movement in cash and cash equivalents

16,905(9,287)

Add opening cash and cash equivalents

15,866

25,145

Translation difference

-

8

Closing cash and cash equivalents

32,77115,866

Represented By:

Cash at bank10

32,771

15,866

Closing cash and cash equivalents

32,77115,866

The accompanying notes form part of these financial statements

Net cash outflow from operating activities before changes in operating assets and

liabilities

Changes in operating assets and liabilities arising from cash flow movements

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




1. REPORTING ENTITY

Turners Automotive Group Limited, ('the Company') is incorporated and domiciled in New Zealand. Turners Automotive Group Limited is

registered under the Companies Act 1993.


Turners Automotive Group Limited is a FMC reporting entity for the purposes of the Financial Markets Conduct Act 2013.


The consolidated financial statements of Turners Automotive Group Limited and its subsidiaries (together ‘the Group’) have been prepared in

accordance with the Companies Act 1993 and the Financial Markets Conduct Act 2013.


The Group is a for profit entity.


The Group's principal activities are:

• automotive retail (second hand vehicle retailer)

• finance and insurance (loans and insurance products); and

• credit management (collection services).


The financial statements were authorised for issue by the directors on 30 July 2020.


2. BASIS OF PREPARATION

2.1 Statement of Compliance

These financial statements have been prepared in accordance with Generally Accepted Accounting Practice in New Zealand ('NZ GAAP').

They comply with New Zealand Equivalents to International Financial Reporting Standards ('NZ IFRS') and other applicable Financial

Reporting Standards, as appropriate for profit oriented entities. These financial statements also comply with International Financial Reporting

Standards ('IFRS').


2.2 Basis of measurement

The financial report has been prepared under the historical cost convention, as modified by revaluations for certain classes of assets and

liabilities to fair value and life insurance contract liabilities and related assets to net present value as described in the accounting policies

below.


2.3 Functional and Presentation Currency and Rounding

These financial statements are presented in New Zealand Dollars ($) which is the Company's functional currency. All values are rounded to

the nearest thousand ($000), except when otherwise indicated.


3. SIGNIFICANT ACCOUNTING POLICIES

Except as detailed in note 32, the accounting policies set out below have been applied consistently to all periods presented in these financial

statements, and have been applied consistently by Group entities.


3.1 Adoption of new and revised Standards and Interpretations

New standards and amendments and interpretations to existing standards that came into effect during the current accounting period beginning

on 1 April 2019 that materially impact the Group’s financial statements are as follows:

• NZ IFRS 16 ‘Leases’.


The other standards did not have a material impact on the Group’s financial statements and did not require retrospective adjustment.


Refer to note 32 for the impact of implementing this new standard.

3.2 New standards and amendments and interpretations to existing standards that are not yet effective for the current accounting

period beginning on 1 April 2019

The following relevant standards and interpretations have been issued at the reporting date but are not yet effective.


NZ IFRS 17 Insurance Contracts

NZ IFRS 17, ‘Insurance Contracts’, will replace NZ IFRS 4, ‘Insurance Contracts’. Under the NZ IFRS 17, insurance contract liabilities will be

calculated at the present value of future insurance cash flows with a provision for risk. The discount rate applied will reflect current interest

rates. If the present value of future cash flows would produce a gain at the time an insurance contract is issued, the model would also require

a "contractual service margin" to offset the day 1 gain. The contractual service margin would be amortised over the life of the insurance

contract. There would also be a new income statement presentation for insurance contracts, including a revised definition of revenue and

additional disclosure requirements. NZ IFRS 17 will also have accommodations for certain specific types of insurance contracts. Short-duration

insurance contracts will be permitted to use a simplified unearned premium liability model until a claim is incurred. For some contracts, in

which the cash flows are linked to underlying items, the liability value will reflect that linkage.


The effective date is annual reporting periods beginning on or after 1 January 2021.


The Group is yet to assess the impact of NZ IFRS 17. The Group intends to adopt NZ IFRS 17 no later than the financial year beginning 1

April 2021.


3.3 Basis of consolidation


Subsidiaries

Subsidiaries are all entities controlled by the Group. The financial statements of subsidiaries are included in consolidated financial statements

from the date that control commences until the date that control ceases.

3938

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020





Transactions eliminated on consolidation

Intra-group balances and transactions, and any unrealised income and expenses arising from intra-group transactions, are eliminated in

preparing the consolidated financial statements.


3.4 Foreign currency

Foreign currency transactions

Transactions in foreign currencies are translated to the respective functional currency of Group entities at exchange rates at the dates of the

transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are retranslated to the functional currency

at the exchange rate at that date. The foreign currency gain or loss on monetary items is the difference between amortised cost in the functional

currency at the beginning of the year, adjusted for effective interest and payments during the year, and the amortised cost in foreign currency

translated at the exchange rate at the end of the year.


Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are retranslated to the functional

currency at the exchange rate at the date that the fair value was determined. Non-monetary items in a foreign currency that are measured

based on historical costs are translated using the exchange rate at the date of the transaction. Foreign currency differences arising on

retranslation are recognised in profit or loss.


Foreign operations

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated to New

Zealand Dollars at exchange rates at the reporting date. The income and expenses of foreign operations are translated to New Zealand

Dollars at exchange rates at the dates of the transactions.


Foreign currency differences are recognised in other comprehensive income, and presented in the foreign currency translation reserve

(translation reserve) in equity.


When the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor likely in the foreseeable

future, foreign exchange gains and losses arising from such a monetary item are considered to form part of a net investment in a foreign

operation and are recognised in other comprehensive income, and are presented in the translation reserve in equity.


3.5 Revenue and expense recognition

The principal sources of revenue are sales of goods, sales of service, interest income, fees, commissions, and insurance premium income.


3.5.1 Revenue from contracts with customers

Sales of goods

Sales of goods comprise sales of motor vehicle and commercial goods owned by the Group. Sales of goods are recognised when the customer

gains control of the goods. This normally occurs on receipt of a deposit, full payment or approval of financing.


Sales‑related warranties associated with goods cannot be purchased separately and they serve as an assurance that the products sold comply

with agreed‑upon specifications and cover the standard period established by legislation. There is no material amount of variable consideration

under these contracts nor is there the existence of a significant financing component.


Sales of service

Auction commission is recognised at a point in time in the accounting period in which the service is rendered. Payment for services is normally

deducted from the proceeds from the sale. Other than those provided by legislation no warranties are provided by the Group. There is no

material amount of variable consideration under these contracts nor is there the existence of a significant financing component.


Other sales revenue comprises services rendered preparing the asset for sale and commission earned on the sale of third party products.

Services rendered while preparing the asset for sale are recognised over time in the accounting period in which the service is rendered, and

a contract asset is recognised for amounts relating to services rendered not yet invoiced. Payment for services rendered are either deducted

from the proceeds from the sale or raised as a trade receivable. Other than those provided by legislation no warranties are provided by the

Group. There are no rebates or volume discounts. Commissions earned on the sale of third party products is recognised at a point in time

when the sale is made. Payment is usually received when the sale is made.

Other than those provided by legislation no warranties are

provided by the Group. There are no rebates or volume discounts.


Collection income, which is largely fees and commission earned for collecting debt on behalf of third parties and the sale of customised terms

of trade documents, is recognised at a point in time in the accounting period in which the service is rendered, by reference to completion of

the specific transaction assessed on the basis of the actual service provided as a proportion of the total service to be provided. Payment is

either deducted from the monies collected or raised as trade receivable and therefore a contract liability is recognised over the period in which

the services are performed representing the Group’s right to consideration for the services performed to date. If the consideration promised

includes a variable amount for rebates, refunds or credit, then the Group estimates the amount of variable consideration, to the extent that it

is highly probable that a significant reversal in the amount of cumulative revenue recognised will not occur, and recognises a contract liability.

Other than those provided by legislation no warranties are provided by the Group. Costs to obtain contracts such as commissions are

recognised as contract assets and incurred when the related revenue for the contract is released to profit or loss.


Voucher income

Voucher income is the proceeds from the sale of a voucher that on presentation entitles the holder to either load a debt for collection or

register of a security on the Personal Property Securities Register (‘PPSR’). Voucher income is recognised, at a point in time, when the

voucher is redeemed and the debtor’s information is loaded into the collection system or a security is registered on the PPSR. Payment is

normally received when the voucher is sold, and voucher income is initially recognised as a contract liability. For those vouchers that are

unredeemed, voucher income is recognised after a period of time based on historical non-redemption patterns. Estimates are readjusted as

necessary based on movements in the actual non-redemption patterns. Other than those provided by legislation no warranties are provided

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




by the Group. There is no material amount of variable consideration under these contracts nor is there the existence of a significant

financing component. Costs to obtain contracts such as commissions are recognised as contract assets and incurred when the related

revenue for the contract is released to profit or loss.


3.5.2 Financial instruments

Interest income and expense

Interest income and expense is recognised in the profit or loss using the effective interest method.


The effective interest method calculates the amortised cost of a financial asset or financial liability and allocates the interest income or interest

expense over the relevant period. The calculation includes all fees paid or received and directly related transaction costs that are an integral

part of the effective interest rate. The interest income or expense is allocated over the life of the instrument and is measured for inclusion in

profit and loss by applying the effective interest rate to the instruments amortised cost.


Lending and funding - fees and commissions

Lending fee income (such as booking and establishment fees) that is integral to the effective yield of a loan held at amortised cost is capitalised

as part of the amortised cost and deferred over the life of the loan using the effective interest method. Lending fees not directly related to the

origination of a loan (account maintenance fee) are recognised over the period of service.


Incremental and directly attributable costs (such as commissions) associated with the origination of a financial asset (such as loans) and

financial liabilities (such as borrowings) are capitalised as part of the amortised cost and deferred over the life of the financial instrument using

the effective interest method.


3.5.3 Insurance Contracts

Premium income and acquisition costs

Recurring premiums on life insurance contracts are recognised as revenue when payable by the policyholder. Where policies provide for the

payment of amounts of premiums on specific due dates, such premiums are recognised as revenue when due. Unpaid premiums are only

recognised as revenue during the days of grace and are not recognised where policies are deemed to have lapsed at reporting date.


General insurance premiums comprise the total premiums payable for the whole period of cover provided by contracts entered into during the

reporting period and are recognised on the date on which the policy commences. Premiums include any adjustments arising in the reporting

period for premium receivables written in respect of business written in prior accounting periods. Premiums collected by intermediaries, but

not yet received, are assessed based on known sales and are included in written premium.


Unearned premiums are those proportion of premiums written in a year that relate to periods of risk after the reporting date. Unearned

premiums are calculated on a daily pro rata basis. The proportion attributable to subsequent periods is deferred as a provision for unearned

premiums.


Under life investment contracts deposits are received from policyholders which are then invested on behalf of the policyholders and recognised

as Financial assets at fair value through profit or loss. No premium income is recognised as revenue. Fees deducted from members' accounts

are accounted for as fee income.


Those direct and indirect costs incurred during the financial period arising from the acquiring or renewing of insurance contracts are deferred

to the extent that these costs are recoverable out of future premiums from insurance contracts. All other acquisitions costs are recognised as

an expense when incurred.


Subsequent to initial recognition, the deferred acquisitions cost asset (DAC) for life insurance contracts is amortised over the expected life of

the contracts. DAC for general insurance contracts is amortised over the period in which the revenues are earned.


An impairment review is performed at each reporting date or more frequently when an indication of impairment arises. When the recoverable

amount is less than the carrying value, an impairment loss is recognised in profit or loss. DACs are also considered in the liability adequacy

test for each reporting period.


DACs are derecognised when the related contracts are either settled or disposed of.


Claims expense

Claims expenses represent claim payments adjusted for the movement in the outstanding claims liability.


General insurance claims expenses are recognised when claims are notified with the exception of claims incurred but not reported for which

a provision is estimated. Life insurance contract claims are recognised when a liability has been established. Claims under life investment

contracts represent withdrawals of investment deposits and are recognised as a reduction in the life investment contract liabilities.


3.5.4 Other

Other income

Dividend income is recorded in the profit or loss when the Group’s right to receive the dividend is established.


Other expense recognition

All other expenses are recognised in profit or loss as incurred.


3.6 Financial instruments

Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group becomes a party to the

contractual provisions of the instrument.


4140

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition or

issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added

to or deducted from the fair value of the financial assets or financial liabilities, as appropriate, on initial recognition. Transaction costs directly

attributable to the acquisition of financial assets or financial liabilities at fair value through profit or loss are recognised immediately in profit or

loss.


Financial assets

All regular way purchases or sales of financial assets are recognised and derecognised on a trade date basis. Regular way purchases or

sales are purchases or sales of financial assets that require delivery of assets within the time frame established by regulation or convention

in the marketplace.


All recognised financial assets are measured subsequently in their entirety at either amortised cost or fair value, depending on the classification

of the financial assets.


Classification of financial assets

Financial assets that meet the following conditions are measured subsequently at amortised cost:

• the financial asset is held within a business model whose objective is to hold financial assets in order to collect contractual cash flows;

and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest

on the principal amount outstanding.


Financial assets that meet the following conditions are measured subsequently at fair value through other comprehensive income (FVTOCI):

• the financial asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling the

financial assets; and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest

on the principal amount outstanding.


By default, all other financial assets are measured subsequently at fair value through profit or loss (FVTPL).


Despite the foregoing, the Group may make the following irrevocable election/designation at initial recognition of a financial asset:

• the Group may irrevocably elect to present subsequent changes in fair value of an equity investment in other comprehensive income if

certain criteria are met; and

• the Group may irrevocably designate a financial asset that meets the amortised cost or FVTOCI criteria as measured at FVTPL if doing

so eliminates or significantly reduces an accounting mismatch.


(i) Amortised cost and effective interest method

The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over the

relevant period.


For financial assets other than purchased or originated credit‑impaired financial assets (i.e. assets that are credit‑impaired on initial

recognition), the effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or

received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) excluding expected credit

losses, through the expected life of the financial asset, or, where appropriate, a shorter period, to the gross carrying amount of the financial

asset on initial recognition. For purchased or originated credit‑impaired financial assets, a credit‑adjusted effective interest rate is calculated

by discounting the estimated future cash flows, including expected credit losses, to the amortised cost of the debt instrument on initial

recognition.


The amortised cost of a financial asset is the amount at which the financial asset is measured at initial recognition minus the principal

repayments, plus the cumulative amortisation using the effective interest method of any difference between that initial amount and the maturity

amount, adjusted for any expected credit losses. The gross carrying amount of a financial asset is the amortised cost of a financial asset

before adjusting for any expected credit losses.


Interest income is recognised using the effective interest method for financial assets measured subsequently at amortised cost and at FVTOCI.

For financial assets other than purchased or originated credit‑impaired financial assets, interest income is calculated by applying the effective

interest rate to the gross carrying amount of a financial asset, except for financial assets that have subsequently become credit‑impaired (see

below).


For financial assets that have subsequently become credit‑impaired, interest income is recognised by applying the effective interest rate to

the amortised cost of the financial asset. If, in subsequent reporting periods, the credit risk on the credit‑impaired financial instrument improves

so that the financial asset is no longer credit‑impaired, interest income is recognised by applying the effective interest rate to the gross carrying

amount of the financial asset.


Financial assets measured at amortised cost include cash and cash equivalents, trade receivables, finance receivables, reverse annuity

mortgages and other receivables.


(ii) Financial assets at FVTPL

Financial assets that do not meet the criteria for being measured at amortised cost or FVTOCI are measured at FVTPL. Specifically:

• Investments in equity instruments are classified as at FVTPL, unless the Group designates an equity investment that is neither held for

trading nor a contingent consideration arising from a business combination as at FVTOCI on initial recognition.

• Financial assets that do not meet the amortised cost criteria or the FVTOCI criteria are classified as at FVTPL. In addition, financial

assets that meet either the amortised cost criteria or the FVTOCI criteria may be designated as at FVTPL upon initial recognition if such

designation eliminates or significantly reduces a measurement or recognition inconsistency (so called ‘accounting mismatch’) that would

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




arise from measuring assets or liabilities or recognising the gains and losses on them on different bases. The Group has not designated

any financial assets as at FVTPL.


Financial assets at FVTPL are measured at fair value at the end of each reporting period, with any fair value gains or losses recognised in

profit or loss to the extent they are not part of a designated hedging relationship (see hedge accounting policy). Fair value is determined in

the manner described in note 5.5.


Financial assets measured at FVTPL include equity securities, unitised funds, fixed interest securities and term deposits.


(iii) Finance assets at FVTOCI

Equity securities which are not held for trading, and which the Group has irrevocably elected at initial recognition to recognise in this category.

These are strategic investments and the Group considers this classification to be more relevant.


On disposal of these equity securities, any related balance within the FVOCI reserve is reclassified to retained earnings.


Impairment of financial assets

The Group recognises a loss allowance for expected credit losses on financial assets that are measured at amortised cost and contract assets.

The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition of the respective

financial instrument.


The Group recognises lifetime ECL for trade receivables and contract assets. The expected credit losses on these financial assets are

estimated using a provision matrix based on the Group’s historical credit loss experience, adjusted for factors that are specific to the debtors,

general economic conditions and an assessment of both the current as well as the forecast direction of conditions at the reporting date,

including time value of money where appropriate.


For all other financial instruments, the Group recognises lifetime ECL when there has been a significant increase in credit risk since initial

recognition. However, if the credit risk on the financial instrument has not increased significantly since initial recognition, the Group measures

the loss allowance for that financial instrument at an amount equal to 12‑month ECL.


Lifetime ECL represents the expected credit losses that will result from all possible default events over the expected life of a financial

instrument. In contrast, 12‑month ECL represents the portion of lifetime ECL that is expected to result from default events on a financial

instrument that are possible within 12 months after the reporting date. Homogeneous loans are assessed on a collective basis (collective

impairment provision) and non-homogeneous loans are assessed individually (specific impairment provision).


(i) Significant increase in credit risk

In assessing whether the credit risk on a financial instrument has increased significantly since initial recognition, the Group compares the risk

of a default occurring on the financial instrument at the reporting date with the risk of a default occurring on the financial instrument at the date

of initial recognition. In making this assessment, the Group considers both quantitative and qualitative information that is reasonable and

supportable, including historical experience and forward‑looking information that is available without undue cost or effort such as:

• actual or expected changes in economic indicators (ie change in employment rates); and

• for non-homogeneous loans significant changes in the value of the collateral supporting the loan or changes in the operating results

of the borrower.


The nature of the Group’s finance receivables (second tier retail and commercial lending) means there is little or no updated credit risk

information that is routinely obtained and monitored on an individual instrument until a customer breaches the contractual terms.


Irrespective of the outcome of the above assessment, the Group presumes that the credit risk on a financial asset has increased significantly

since initial recognition when contractual payments are more than 30 days past due, unless the Group has reasonable and supportable

information that demonstrates otherwise.


The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase in credit risk and

revises them as appropriate to ensure that the criteria are capable of identifying significant increase in credit risk before the amount becomes

past due.


(ii) Definition of default

The Group considers that default has occurred when a financial asset is more than 90 days past due unless the Group has reasonable and

supportable information to demonstrate that a more lagging default criterion is more appropriate.


(iii) Credit‑impaired financial assets

A financial asset is credit‑impaired when one or more events that have a detrimental impact on the estimated future cash flows of that financial

asset have occurred. Evidence that a financial asset is credit‑impaired includes observable data about the following events:

a) significant financial difficulty of the borrower;

b) a breach of contract, such as a default or past due event (see (ii) above); and

c) it is becoming probable that the borrower will enter bankruptcy or other financial reorganisation.


(iv) Write‑off policy

The Group writes off a financial asset when there is information indicating that the borrower is in severe financial difficulty and there is no

realistic prospect of recovery, e.g. when the borrower has been placed under liquidation or has entered into bankruptcy proceedings. Financial

assets written off may still be subject to enforcement activities under the Group’s recovery procedures, taking into account legal advice where

appropriate. Any recoveries made are recognised in profit or loss.



4342

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




v) Measurement and recognition of expected credit losses

The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of the loss if there

is a default) and the exposure at default. The assessment of the probability of default and loss given default is based on historical data adjusted

by forward‑looking information as described above.


As for the exposure at default, for financial assets, this is represented by the assets’ gross carrying amount at the reporting date. No further

advances are allowed against financial assets in default.


For financial assets, the expected credit loss is estimated as the difference between all contractual cash flows that are due to the Group in

accordance with the contract and all the cash flows that the Group expects to receive, discounted at the original effective interest rate.


If the Group has measured the loss allowance for a financial instrument at an amount equal to lifetime ECL in the previous reporting period,

but determines at the current reporting date that the conditions for lifetime ECL are no longer met, the Group measures the loss allowance at

an amount equal to 12‑month ECL at the current reporting date, except for assets for which simplified approach was used.


The Group recognises an impairment gain or loss in profit or loss for all financial instruments with a corresponding adjustment to their carrying

amount through a loss allowance account.


Derecognition of financial assets

The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, or when it transfers the

financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor retains

substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained interest

in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the risks and rewards of ownership

of a transferred financial asset, the Group continues to recognise the financial asset and also recognises a collateralised borrowing for the

proceeds received.


On derecognition of a financial asset measured at amortised cost, the difference between the asset’s carrying amount and the sum of the

consideration received and receivable is recognised in profit or loss.


Financial liabilities

All financial liabilities are measured subsequently at amortised cost using the effective interest method or at FVTPL. However, financial

liabilities that arise when a transfer of a financial asset does not qualify for derecognition or when the continuing involvement approach applies

are measured in accordance with the specific accounting policies set out below.


Financial liabilities at FVTPL

Financial liabilities are classified as at FVTPL when the financial liability is (i) contingent consideration of an acquirer in a business combination,

(ii) held for trading or (iii) it is designated as at FVTPL.


A financial liability is classified as held for trading if:

• it has been acquired principally for the purpose of repurchasing it in the near term; or

• on initial recognition it is part of a portfolio of identified financial instruments that the Group manages together and has a recent actual

pattern of short‑term profit‑taking; or

• it is a derivative, except for a derivative that is a financial guarantee contract or a designated and effective hedging instrument.


A financial liability other than a financial liability held for trading or contingent consideration of an acquirer in a business combination may be

designated as at FVTPL upon initial recognition if:

• such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or

• the financial liability forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is

evaluated on a fair value basis, in accordance with the Group’s documented risk management or investment strategy, and information

about the grouping is provided internally on that basis; or

• it forms part of a contract containing one or more embedded derivatives, and IFRS 9 permits the entire combined contract to be

designated as at FVTPL.


Financial liabilities at FVTPL are measured at fair value, with any gains or losses arising on changes in fair value recognised in profit or loss

to the extent that they are not part of a designated hedging relationship (see Hedge accounting policy).


However, for financial liabilities that are designated as at FVTPL, the amount of change in the fair value of the financial liability that is

attributable to changes in the credit risk of that liability is recognised in other comprehensive income, unless the recognition of the effects of

changes in the liability’s credit risk in other comprehensive income would create or enlarge an accounting mismatch in profit or loss. The

remaining amount of change in the fair value of liability is recognised in profit or loss. Changes in fair value attributable to a financial liability’s

credit risk that are recognised in other comprehensive income are not subsequently reclassified to profit or loss; instead, they are transferred

to retained earnings upon derecognition of the financial liability.


Fair value is determined in the manner described in note 5.5.


Financial liabilities measured at FVTPL include contingent consideration.


Financial liabilities measured subsequently at amortised cost

Financial liabilities that are not (i) contingent consideration of an acquirer in a business combination, (ii) held‑for‑trading, or (iii) designated as

at FVTPL, are measured subsequently at amortised cost using the effective interest method.


NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the

relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments (including all fees and points paid

or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected

life of the financial liability, or (where appropriate) a shorter period, to the amortised cost of a financial liability.


Derecognition of financial liabilities

The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or have expired. The

difference between the carrying amount of the financial liability derecognised and the consideration paid and payable is recognised in profit

or loss.


When the Group exchanges with the existing lender one debt instrument into another one with the substantially different terms, such exchange

is accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability. Similarly, the Group

accounts for substantial modification of terms of an existing liability or part of it as an extinguishment of the original financial liability and the

recognition of a new liability. It is assumed that the terms are substantially different if the discounted present value of the cash flows under the

new terms, including any fees paid net of any fees received and discounted using the original effective rate is at least 10 percent different

from the discounted present value of the remaining cash flows of the original financial liability. If the modification is not substantial, the

difference between: (1) the carrying amount of the liability before the modification; and (2) the present value of the cash flows after modification

should be recognised in profit or loss as the modification gain or loss within other gains and losses.


Derivative financial instruments

The Group enters into derivative financial instruments to manage its exposure to interest rate and foreign exchange rate risks, including foreign

exchange forward contracts, and interest rate swaps.


Derivatives are recognised initially at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair

value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and

effective as a hedging instrument, in which event the timing of the recognition in profit or loss depends on the nature of the hedge relationship.


A derivative with a positive fair value is recognised as a financial asset whereas a derivative with a negative fair value is recognised as a

financial liability. Derivatives are not offset in the financial statements unless the Group has both legal right and intention to offset.


A derivative is presented as a non‑current asset or a non‑current liability if the remaining maturity of the instrument is more than 12 months

and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities.


Hedge accounting

The Group designates certain derivatives as hedging instruments in respect of interest rate risk in cash flow hedges.


At the inception of the hedge relationship, the Group documents the relationship between the hedging instrument and the hedged item, along

with its risk management objectives and its strategy for undertaking various hedge transactions. Furthermore, at the inception of the hedge

and on an ongoing basis, the Group documents whether the hedging instrument is effective in offsetting changes in cash flows of the hedged

item attributable to the hedged risk, which is when the hedging relationships meet all of the following hedge effectiveness requirements:

• there is an economic relationship between the hedged item and the hedging instrument;

• the effect of credit risk does not dominate the value changes that result from that economic relationship; and

• the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually

hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.


If a hedging relationship ceases to meet the hedge effectiveness requirement relating to the hedge ratio but the risk management objective

for that designated hedging relationship remains the same, the Group adjusts the hedge ratio of the hedging relationship (i.e. rebalances the

hedge) so that it meets the qualifying criteria again.


Cash flow hedges

The effective portion of changes in the fair value of derivatives and other qualifying hedging instruments that are designated and qualify as

cash flow hedges is recognised in other comprehensive income and accumulated under the heading of cash flow hedging reserve, limited to

the cumulative change in fair value of the hedged item from inception of the hedge. The gain or loss relating to the ineffective portion is

recognised immediately in profit or loss.


Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods when

the hedged item affects profit or loss, in the same line as the recognised hedged item. However, when the hedged forecast transaction results

in the recognition of a non‑financial asset or a non‑financial liability, the gains and losses previously recognised in other comprehensive income

and accumulated in equity are removed from equity and included in the initial measurement of the cost of the non‑financial asset or

non‑financial liability. This transfer does not affect other comprehensive income. Furthermore, if the Group expects that some or all of the loss

accumulated in the cash flow hedging reserve will not be recovered in the future, that amount is immediately reclassified to profit or loss.


The Group discontinues hedge accounting only when the hedging relationship (or a part thereof) ceases to meet the qualifying criteria (after

rebalancing, if applicable). This includes instances when the hedging instrument expires or is sold, terminated or exercised. The

discontinuation is accounted for prospectively. Any gain or loss recognised in other comprehensive income and accumulated in cash flow

hedge reserve at that time remains in equity and is reclassified to profit or loss when the forecast transaction occurs. When a forecast

transaction is no longer expected to occur, the gain or loss accumulated in cash flow hedge reserve is reclassified immediately to profit or

loss.


3.7 Right of use assets and lease liabilities

The Group leases various offices, warehouses, retail stores, equipment and cars. Rental contracts are typically made for fixed periods of 3 to

8 years but may have extension options as described in below. Lease terms are negotiated on an individual basis and contain a wide range

4544

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




of different terms and conditions. The lease agreements do not impose any covenants, but leased assets may not be used as security for

borrowing purposes.


Until the 2020 financial year, leases of property, plant and equipment were classified as either finance or operating leases. Payments made

under operating leases (net of any incentives received from the lessor) were charged to profit or loss on a straight-line basis over the period

of the lease.


From 1 April 2019, leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available

for use by the Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit or loss over

the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use

asset is depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis.


Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the

following lease payments:

• fixed payments (including in-substance fixed payments), less any lease incentives receivable;

• variable lease payment that are based on an index or a rate;

• amounts expected to be payable by the lessee under residual value guarantees;

• the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and

• payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.


The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s incremental

borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in

a similar economic environment with similar terms and conditions.


Right-of-use assets are measured at cost comprising the following:

• the amount of the initial measurement of lease liability;

• any lease payments made at or before the commencement date less any lease incentives received;

• any initial direct costs; and

• restoration costs.


Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or

loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise IT-equipment and small items of office

furniture.


Extension and termination options are included in a number of property and equipment leases across the Group. These terms are used to

maximise operational flexibility in terms of managing contracts. The majority of extension and termination options held are exercisable only

by the Group and not by the respective lessor.


The Group has applied judgement to determine the lease term for some lease contracts that include renewal options. The assessment of

whether the Group is reasonably certain to exercise such options impacts the lease term, which significantly affects the amount of lease

liabilities and right-of-use assets.


A deferred tax asset is raised for the tax impact of the changes in recognised lease related assets and liabilities.


A lease is contract that conveys the right to control the use of an identified asset for a period of time in exchange for consideration.


In the Statement of cash flow, lessees present:

• Short-term lease payments, payments for leases of low-value assets and variable lease payments not included in the measurement of

the lease liability as part of operating activities;

• Cash paid for the interest portion of a lease liability as either operating activities or financing activities, as permitted by NZ IAS 7 Statement

of Cash Flows (the Group has opted to include interest paid as part of operating activities, consistent with its presentation of interest paid

on financial liabilities); and

• Cash payments for the principal portion for a lease liability, as part of financing activities. Under NZ IAS 17, all lease payments on

operating leases were presented as part of cash flows from operating activities.


For the accounting policy applied prior to the adoption of IFRS 16 please refer to note 32.


3.8 Insurance contracts

Insurance contracts are those contracts that transfer significant insurance risk and are accounted for in accordance with the requirements of

NZ IFRS 4 Insurance Contracts. The Group issues the following insurance contracts:

• Long-term insurance contracts with fixed and guaranteed terms, these contracts insure events associated with human life (for example,

death) over a long duration;

• Temporary life insurance contracts covering death disablement, disability and redundancy risks; and

• Short term motor vehicle contracts covering comprehensive, third party and mechanical breakdown risks.


The Group has determined that all assets of the Group’s subsidiary, DPL Insurance Limited, are assets backing policy liabilities and are

managed and reported in accordance with a mandate approved by the DPL Insurance Limited’s Board.


The liability for life insurance contracts is determined in accordance with Appendix C of NZ IFRS 4 Insurance Contracts and Professional

Standard No 20 of the New Zealand Society of Actuaries. In terms of these standards, the liability is determined using the methodology

referred to as Margin on Service (MoS). Under MoS the excess premium received over claims and expenses, 'the profit margin', is recognised

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




over the life of the contract in a manner that reflects the pattern of risk accepted from the policyholder 'the service'. Longer-term lines of

business (annuities, funeral plan) are valued using the projection method, and shorter-term life and longer-term life contracts written on yearly

renewable premiums, are valued using the accumulation method, as provided for in NZ IFRS 4.


General insurance contract liabilities include claims provision and the provision for unearned premium. The outstandings claims provision is

based on the estimated ultimate cost of all claims incurred but not settled at the reporting date, whether reported or not, together with related

claims handling cost and a reduction for the expected value of salvage and other recoveries. Delays can be experienced in the notification

and settlement of claims, therefore the ultimate cost of these cannot be known at reporting date and are estimated based on past experience.

The liability is not discounted for the time value of money and is derecognised when the obligation to pay the claim expires, is discharged or

is cancelled.


The provision for unearned premiums represent the portion of premiums received or receivable that relates to risks that have not yet expired

at the reporting date. The provision is recognised when contracts are entered into and premiums are charged, and is recognised as premium

income over the term of the contract in accordance with the pattern of insurance service provided under the contract.


Liability adequacy testing is performed in terms of NZ IFRS 4 in order to test the adequacy of all insurance liabilities recorded in the statement

of financial position, net of deferred acquisition costs. Liability adequacy testing is performed at a portfolio level of contracts that are subject

to broadly similar risks and are managed together as a single portfolio.


3.9 Life investment contracts

Life investment contracts are those contracts with minimal insurance risk and are accounted for in accordance with NZ IFRS 15 'Revenue

from Contracts with Customers' (refer note 3.5.1) and NZ IFRS 9 'Financial Instruments' (refer note 3.5.2). The life investment contacts are

unit-linked and fair value of a unit linked contract is determined using the current unit values that reflect the fair value of the financial assets

backing the contract, multiplied by the number of units attributable to the contract holder.


3.10 Inventories

Inventories comprise primarily motor vehicles held for sale and are stated at the lower of cost or net realisable value. Cost comprises purchase

price, shipping cost, compliance cost and other sundry related costs. Estimated selling prices are based upon recent observed vehicle sales

prices for comparable vehicles. Net realisable value is the estimated selling price in the ordinary course of business less the estimated costs

of completion and the estimated costs necessary to make the sale.


3.11 Investment property

Investment property is held for capital appreciation and comprises land that was transferred from finance receivables through the exercise of

the Group’s security interest in a finance receivable that was in default.


Investment property is initially recognised at fair value on date of transfer or purchase and subsequently carried at fair value. The fair value of

investment properties is determined by a qualified independent external valuer (refer note 17).


Any gains or losses arising from a change in fair value of the investment property is recognised in profit or loss. Subsequent expenditure is

charged to the asset's carrying amount only when it is probable that future economic benefits associated with the item will flow to the Group

and the cost of the item can be measured reliably. All other repairs and maintenance costs are charged to profit or loss during the period in

which they are incurred.


3.12 Property, plant and equipment

Property, plant and equipment are recognised in the statement of financial position at cost less accumulated depreciation and impairment

losses. Land is not depreciated. Depreciation is calculated on all other property, plant and equipment on a diminishing value or straight-line

basis to allocate the costs, net of any residual amounts, over their useful lives.


The rates for the following asset classes are:


Diminishing value Straight line

Leasehold improvements, furniture and

fittings, office equipment


7.5 - 60.0%


3 - 15 years

Computer equipment 31.2 - 48.0% 3 - 5 years

Motor vehicles and equipment 26.0 - 31.2% 3 - 7 years

Signs and flags - 3 - 12 years


3.13 Intangible assets

Intangible assets comprise goodwill, acquired separable corporate brands, acquired customer relationships and computer software. Goodwill

and corporate brands are indefinite life intangibles subject to annual impairment testing.


Goodwill is allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those cash-generating units or

groups of cash-generating units that are expected to benefit from the business combination in which the goodwill arose, identified according

to operating segment.


Corporate brands and customer relationships acquired as part of a business combination are capitalised separately from goodwill as intangible

assets if their value can be measured reliably on initial recognition and it is probable that the expected future economic benefits that are

attributable to the asset will flow to the Group.


Corporate relationship assets are amortised on the straight line basis over the expected life (2 – 10 years) of the relationship

and are

recognised in the statement of financial position at cost less accumulated amortisation and impairment losses.


4746

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Computer software is recognised in the statement of financial position at cost less accumulated amortisation and impairment losses.


Direct costs associated with the purchase and installation of software licences and the development of software for internal use are capitalised

where project success is probable and the capitalisation criteria is met. Cost associated with planning and evaluating computer software and

maintaining a system after implementation are expensed. Computer software costs are amortised on a diminishing value basis (rate of 50%)

or on a straight-line basis (one to five years).


3.14 Taxation

Income tax for the period comprises current and deferred tax. Current and deferred tax are recognised as an expense or income in the profit

or loss, except when they relate to items that are recognised outside profit or loss (whether in other comprehensive income or directly in

equity), in which case the tax is also recognised outside profit or loss.


Current tax is the expected tax payable on the taxable income for the period, using tax rates enacted or substantively enacted at balance date

after taking advantage of all allowable deductions under current taxation legislation and any adjustment to tax liabilities in respect of previous

years.


Deferred tax is provided using the liability method, providing for temporary differences between the amounts of assets and liabilities for financial

reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of

realisation or settlement of the amount of assets and liabilities, using tax rates enacted or substantively enacted as at balance date.


Deferred taxation assets arising from temporary differences or income tax losses, are recognised only to the extent that it is probable that a

future taxable profit will be available against which the asset can be utilised. Deferred taxation assets are reduced to the extent that it is no

longer probable that the related tax asset will be realised. Any reduction is recognised in profit or loss.


3.15 Impairment of non-financial assets

Intangible assets that have an indefinite useful life are not subject to amortisation and are tested for impairment annually or more frequently if

events or changes in circumstances indicate that they might be impaired. Intangible assets not yet available for use are tested for impairment

annually or more frequently if events or changes in circumstances indicate that they might be impaired.


Other assets are tested for impairment whenever events or changes in circumstances indicate that the carrying amount may not be

recoverable. The Group conducts an annual internal review of asset values, which is used as a source of information to assess for any

indicators of impairment. External factors, such as changes in expected future processes, technology and economic conditions, are also

monitored for indicators of impairment. If any indication of impairment exists, an estimate of the asset’s recoverable amount is calculated.


An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable

amount is the higher of an asset’s fair value less costs to sell and value in use. Value in use is determined by estimating future cash flows

from the use and ultimate disposal of the asset and discounting these to their present value using a pre-tax discount rate that reflects current

market rates and the risks specific to the asset. For the purposes of assessing impairment, assets are grouped at the lowest levels for which

there are separately identifiable cash flows (cash-generating units). Impairment losses directly reduce the carrying amount of assets and are

recognised in profit or loss.


Non-financial assets other than goodwill that suffered impairment are reviewed for possible reversal of the impairment at each reporting date.


3.16 Managed funds

DPL Insurance Limited, a wholly owned subsidiary, has saving plans, which are not open to new members, with assets managed by a third

party investment manager. The assets and liabilities of these funds are included in the financial statements.


3.17 Employee benefits

Wages, salaries and annual leave

Liabilities for wages, salaries and annual leave are recognised in respect of employees' services up to the reporting date. They are measured

at the amounts expected to be paid when the liabilities are settled.


Long service leave

The liability for long service leave is recognised in the provision for employee benefits and measured at the present value of expected future

payments to be made in respect of services provided by employees up to the reporting date using the projected unit credit method.

Consideration is given to future wage and salary levels, experience of employee departures and periods of service. Expected future payments

are discounted using market yields at the reporting date on corporate bonds with terms to maturity and currency that match, as closely as

possible, the estimated future cash outflows.


Profit sharing and bonus plans

The Group recognises a liability and an expense for bonuses and profit-sharing based on a formula that takes into consideration the profit

attributable to the Company’s shareholders after certain adjustments. The Group recognises an accrual where contractually obliged or where

there is a practice that has created a constructive obligation.


Share based payments

The cost of options issued to employees under the Group’s share option plan is measured by reference to fair value of the options at the date

on which they are granted. Service and non-market performance conditions are not taken into account when determining the grant date fair

value, but the likelihood of the conditions being met is assessed as part of the Group’s best estimate of the number of equity instruments that

will ultimately vest. Market conditions are reflected within the grant date fair value.


The cost of equity settled transactions is recognised over the vesting period. If the service condition is not met during the vesting period, the

expense is revised to reflect the best available estimate of the number of equity instruments expected to vest. Where awards include market

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




and non-vesting conditions, the transactions are treated as vested irrespective of whether the market or non-vesting conditions is satisfied,

provided that all other performance and/or service conditions are satisfied.


The dilutive effect of outstanding options is reflected as additional share dilution in the computation of earnings per share (refer note 9).


When options are exercised or cancelled, the option reserve relating to the options exercised or cancelled is reclassified to share capital.


Superannuation plans

The Group pays contributions to superannuation plans, such as Kiwisaver. The Group has no further payment obligations once the

contributions have been paid. The contributions are recognised as an employee benefit expense when they are due. Prepaid contributions

are recognised as an asset to the extent that a cash refund or a reduction in the future payments is available.


3.18 Statement of cash flows

The statement of cash flows has been prepared using the direct approach modified by netting certain cash flows in order to provide more

meaningful disclosure to better reflect the activities of the Group's customers or the party providing funding to the Group than those of the

Group. These include reverse annuity mortgages, finance receivables and borrowings.


3.19 Comparatives

Where necessary, comparative information has been reclassified and represented for consistency with current year. Comparative information

has not been restated for the impact on application of NZ IFRS 16.



4. USE OF ESTIMATES AND JUDGEMENTS

In preparing the financial statements in accordance with NZ IFRS, the Board and management are required to make judgements, estimates

and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results could differ

from those estimates.


Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of

future events that are believed to be reasonable under the circumstances.


COVID-19

The COVID -19 pandemic and responses has reduced the ability of many businesses to operate and reduced the demand for many goods

and services resulting in significant volatility and instability in financial markets. The Group's four businesses experienced significant declines

in new business during lockdown level 4 and level 3, however three of the four businesses earn annuity income and were profitable during

this period. The COVID-19 pandemic and responses continue to effect general activity and confidence levels in the economy. While the scale

and duration of these effects remain uncertain, the Group continues to monitor developments and initiate plans to mitigate adverse impacts

and maximise opportunities.


These financial statements have been prepared based upon conditions existing as at 31 March 2020 and consider those events occurring

subsequent to that date that provide evidence of conditions that existed at the end of the reporting period. As the outbreak of the COVID-19

pandemic occurred before 31 March 2020 its impacts are considered an event that is indicative of conditions that arose prior to reporting

period. Accordingly, as at the date of signing these financial statements, all reasonably known and available information with respect to the

COVID-19 pandemic has been taken into consideration in the critical accounting estimates and judgements applied by Management and all

reasonably determinable adjustments have been made in preparing these financial statements.


When assessing the possible future impact of COVID-19 pandemic on the carrying value of assets and liabilities, the Group reviewed past

experience, including the impact of the global financial crisis, on the Group's performance and aligned the forecast and estimates with this

experience.


The principal areas of judgement in preparing these financial statements are set out below.


Inventories - impairment provision

Inventories comprise primarily motor vehicles held for sale and are stated at the lower of cost or net realisable value. Cost comprises the

purchase price, shipping cost, compliance cost and other sundry related costs. Net realisable value is the estimated selling price in the ordinary

course of business less the estimated costs of completion and the estimated costs necessary to make the sale. Estimated selling prices are

based upon recent observed vehicle sales prices for comparable vehicles. Management has estimated the net realisable value of inventories

based on their estimate of the selling price in a post lockdown market.


Based on the work done the inventories impairment provision includes $0.5m for any economic uncertainty associated with the COVID-19

pandemic and its potential impact on inventory provisions.


Provision for impairment on loan receivables

Significant increase in credit risk

As explained in note 3.6, ECL are measured as an allowance equal to 12 month ECL for performing assets, or lifetime ECL for doubtful or in

default assets. An asset moves to doubtful when its credit risk has increased significantly since initial recognition. The Group presumes a

significant increase in credit risk subsequent to initial recognition when contractual payments are more than 30 days overdue. In assessing

whether the credit risk of an asset has significantly increased the Group takes into account qualitative and quantitative reasonable and

supportable forward looking information.


Calculation of loss allowance

When measuring ECL the Group has used reasonable and supportable forward looking information, which is based on estimates for the future

movement of different economic drivers (i.e. unemployment rates and government stimulus) and how these drivers will affect each other.

4948

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020





Loss given default is an estimate of the loss arising on default. It is based on the difference between the contractual cash flows due and those

that the Group would expect to receive, taking into account cash flows from collateral and integral credit enhancements.


Probability of default constitutes a key input in measuring ECL. Probability of default is an estimate of the likelihood of default over a given

time horizon, the calculation of which includes historical data, assumptions and expectations of future conditions.


There remains inherent uncertainty of the economic impact of COVID-19 pandemic on the economic drivers used to determine ECL. When

assessing the impact of the COVID-19 pandemic, Management determined that the likely impact would be an increase in the estimated

probability of default. Management's assessment included reviewing past experience, during the global financial crisis, and a review of loans

in at risk related industries.


Based on the work done the finance receivables expected credit loss provision includes $1.0m for any economic uncertainty associated with

the COVID-19 pandemic and its potential impact on the expected impact on credit losses.


If the ECL rates on performing finance receivables increased/(decreased) by 1% higher (lower) as at 31 March 2020, the loss allowance on

finance receivables would have been $2.7 million higher/(lower).


If the ECL rates on doubtful or in default finance receivables increased/(decreased) 1% higher (lower) as at 31 March 2020, the loss allowance

on finance receivables would have been $0.3 million higher/(lower).


Impairment of goodwill

The carrying value of goodwill is assessed at least annually to ensure that it is not impaired. Performing this assessment generally requires

management to estimate future cash flows to be generated by the cash-generating unit, which entails making judgements, including the

expected rate of growth of revenues, margins expected to be achieved and the appropriate discount rate to apply when valuing future cash

flows (refer note 21). A sensitivity analysis of the recoverable amounts of the CGU’s is disclosed in note 21.


When estimating future cash flows, Management considered the impact of the COVID-19 pandemic on the Group’s performance and

judgements, including the forecasting of the year-on-year movements in the operating assets of individual CGUs such as:

• for the Finance and Auto Retail CGUs, the movement in their portfolios of finance receivables and related movement in debt financing;

• for the Auto Retail CGU, the movement in inventory levels, trade payables and related movement in trade financing; and

• for the DPL Insurance CGU, the movement in deferred insurance contract premiums and acquisition costs, and solvency capital

requirements.


Liabilities arising from claims made under insurance contracts

Liabilities arising from claims made under insurance contracts are estimated based on the terms of cover provided under an insurance contract.


The estimation of the ultimate liability arising from claims made under insurance contracts is based on a number of actuarial techniques that

analyse experience, trends and other relevant factors. The estimate process involves using Group specific data, relevant industry data and

general economic data, including but not limited to, claim frequencies, average claim sizes and historical trends (refer note 35).


Impairment of corporate brands

The carrying values of brands are assessed at least annually to ensure that it is not impaired. Performing this assessment generally requires

management to estimate future cash flows to be generated by the related investment or a cash-generating unit, which entails making

judgements, including the expected rate of growth of revenues, margins expected to be achieved and the appropriate discount rate to apply

when valuing future cash flows (refer note 21).


Unredeemed voucher liabilities

The Group's estimate of the unredeemed voucher liability is based on historic redemption patterns. Changes in the redemption pattern of

unredeemed vouchers could affect the reported value of this liability. At year end, the Group readjusted the unredeemed prepaid collection

voucher liability write off methodology based on movements in the actual redemption patterns to reflect the continued decline in the redemption

of historically issued prepaid collection vouchers. The change in accounting estimate resulted in a $0.1m (2019: $0.2m) decrease in the

unredeemed voucher liability (note 24).


Determining lease term

In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise an extension

option, or not exercise a termination option. Extension options (or periods after termination options) are only included in the lease term if the

lease is reasonably certain to be extended (or not terminated).


Valuation of investment properties

The fair value of the investment property has been determined by an independent qualified valuer. Note 17 sets out the valuation

methodology, key assumptions and sensitivity analysis. The fair value of the investment property is subjective and changes to the

assumptions can have a significant impact on profit and the fair value.

The derecognition of finance receivables

The Group follows the guidance in NZ IFRS 9 'Financial Instruments', in transactions where substantially all the risks and rewards of

ownership of a financial asset are neither retained nor transferred. The Group derecognises the transferred asset if control over that asset is

relinquished. The rights and obligations retained in the transfer, such as servicing assets and liabilities, are recognised separately as assets

and liabilities, as appropriate. If control over the asset is retained, the Group continues to recognise the asset to the extent of its continuing

involvement, which is determined by the extent to which it remains exposed to changes in the value of the transferred asset. This

determination of whether risks and rewards of ownership of a financial asset are neither retained nor transferred requires significant

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




judgement (refer note 3.6). Prior to derecognition, the Group assesses whether the finance receivables qualify for derecognition using the

criteria noted above.




Fair value measurement

The fair value of financial instruments that are not quoted in active markets are determined using discounted cash flow models. To the extent

practical, models use observable data however normal volatilities require management to make estimates. Changes in assumptions about

these factors could affect the reported fair values of financial instruments (refer note 11 and 23).


The fair value of financial instruments traded in active markets is based on quoted market prices at the reporting date. A market is regarded

as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory

agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. The quoted market price

used for financial assets held by the group is the current bid price. These instruments are included in Level 1.


The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives) is determined by

using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as

possible on entity specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in

level 2.


If one or more of the significant inputs is not based on observable market data, the instrument is included in Level 3. The fair value of level 3

instruments is determined by using valuation techniques based on a range of unobservable inputs. The Group establishes fair value by

using valuation techniques. These include the use of recent arm’s length transactions, reference to other instruments that are substantially

the same, discounted cash flow analysis, and option pricing models refined to reflect the issuer’s specific circumstances. Investments in

equity instruments that do not have a quoted market price in an active market and whose fair values cannot be reliably measured are

recognised and subsequently carried at cost.


Specific valuation techniques used to value financial instruments in each level are detailed in notes 5.5 and 17.



5. RISK MANAGEMENT

The financial condition and operating results of the Group are affected by a number of key financial and non-financial risks. Financial risks

include credit risk, liquidity risk and market risk. The non-financial risks include insurance risk, which is covered in note 35, and fair value risk

relating to the Group’s Investment property (refer note 17).


5.1 Financial instrument by category




5.2 Credit risk

Credit risk is the risk of financial loss to the Group if a counterparty to a financial instrument fails to meet its contractual obligations, and arises

principally from the Group's cash and cash equivalents, financial assets at fair value through profit or loss (excluding equities held in unitised

funds), trade receivables, finance receivables, reverse annuity mortgages, and other receivables.


The Group’s cash and cash equivalents and financial assets at fair value through profit or loss (excluding equities in unitised funds) are placed

with registered banks.


Management assesses the credit quality of trade customers, taking into account their financial position, past experience and other factors.

Individual risk limits are set based on these assessments. The use of credit limits by trade customers is regularly monitored by management.

Sales to public customers are settled in cash, bank cheques or using major credit cards, mitigating the credit risk.


Carrying value

20202019

$’000$’000

Financial assets

Cash and cash equivalents32,77115,866

Financial assets at fair value through profit or loss64,98866,252

Amortised cost

Trade receivables8,60912,471

Finance receivables293,037290,017

Other receivables and deferred expenses3,3903,776

Reverse annuity mortgages4,9138,294

407,708396,676

Financial liabilities

Other payables19,70025,247

Financial liability at fair value through profit or loss -116

Borrowings350,364312,863

370,064338,226

5150

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




To manage credit on finance receivables the Group performs credit evaluations on all customers requiring advances. The approval process

considers a number of factors including: borrower’s past performance, ability to repay, amount of money to be borrowed against the security

and the creditworthiness of the guarantor/co-borrower involved.


The Group operates a lending policy with various levels of authority depending on the size of the loan. A lending and credit committee operates

and overdue loans are assessed on a regular basis by this body.


Risk grades categorise loans according to the degree of risk of financial loss faced and focuses management on the attendant risks. The

current risk grading framework consists of four grades reflecting varying degrees of risk of default and the availability of collateral or other

credit risk mitigation. They are as follows:

• performing – the counterparty has a low risk of default and does not have any past due amounts greater than 30 days;

• doubtful –amount is > 30 days past due or there has been a significant increase in credit risk since initial recognition;

• in default - amount is > 90 days past due or evidence indicating the asset is credit impaired; and

• write-off – there is evidence indicating the debtor is in severe financial difficulty and the Group has no realistic prospect of recovery.


The Group implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal collateral types for

finance receivables are:

• mortgages over properties, with the maximum loan to value rate being 75%;

• mortgages over houses for reverse annuity mortgages, with a maximum loan to value ratio of 30% at inception (no new reverse annuity

mortgages have been advanced since 2009);

• charges over vehicle stock for dealer floorplans;

• chattel paper where the Group acts as a wholesale funder;

• charges over business assets such as equipment; and

• charges over motor vehicles.


For finance receivables secured by collateral, estimates of the value of collateral are assessed at the time of borrowing, and are not updated

unless the receivable is being assessed for specific impairment. The allowance for impairment includes the Group's estimate of the value of

collateral held.


For Life investment linked contracts the investments credit risk is appropriate for each particular product and the risk is borne by the policy

holder. There is no significant risk assumed by the Group.


5.3 Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its obligations associated with financial liabilities as they fall due.


The Group endeavours to maintain sufficient funds to meet its commitments based on forecasted cash flow requirements. Due to the dynamic

nature of the underlying businesses, flexibility is maintained by having diverse funding sources and adequate committed credit facilities.

Management has internal control processes and contingency plans to actively manage the lending and borrowing portfolios to ensure the net

exposure to liquidity risk is minimised. The exposure is reviewed on an on-going basis from daily procedures to monthly reporting as part of

the Group's liquidity management process.


The liquidity risk for cash flows payable on the life investment contracts liabilities that are unit linked contracts is managed by holding a pool

of readily tradable investment assets (included in financial assets at fair value through profit or loss) and deposits on call. The liability and

supporting assets have been excluded from the maturity analysis below because there is no contractual or expected maturity date for the life

investment contracts and the readily tradable investment assets offset any liquidity risk. The liquidity risk on other insurance cash flows is

managed by holding designated percentages of insurance reserves in liquid assets such as cash and cash equivalents.


The table below analyses the Group’s financial liabilities and net settled derivative financial instruments into relevant maturity groupings based

on the remaining period at reporting date to contractual maturity date. The amounts disclosed in the tables are the contractual and the expected

undiscounted cash flows.



0-6 months

7-12

months

13-24

months

25-60

months 60+ months Total

$’000$’000$’000$’000$’000$’000

2020

Contractual undiscounted cash flows:

Other payables19,700 - - - -19,700

Derivative financial instruments44036714434 -985

Borrowings34,1438,568 317,427370 - 360,508

Lease liabilities4,0424,1817,79616,3246,26238,605

58,325 13,116 325,36716,7286,262 419,798

Expected undiscounted cash flows:

Other payables19,700 - - - -19,700

Derivative financial instruments44036714434 -985

Borrowings34,1438,568 45,03971,802 256,880 416,432

Lease liabilities4,0424,1817,79616,3246,26238,605

58,325 13,116 52,97988,160 263,142 475,722

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020








5.4 Market Risk

Market risk is the risk that changes in market prices, such as interest rates, foreign exchange rates and equity prices, will affect the Group's

income or the value of its holdings of financial instruments.


5.4.1 Insurance business

For the life investment policies market risk is transferred to the policy holder. The Group earns fees on investment linked policies that are

based on the amount of assets invested and it may receive lower fees should markets fall. Asset allocation for investment linked policies is

decided by the Policy Holder.


In the other insurance business, market risk arises when there is a mismatch between the insurance policy liabilities and the assets backing

those liabilities. Refer to note 35K for insurance liabilities interest rate sensitivity. The insurance business has no significant currency and

equity risk.


5.4.2 Interest rate risk

Interest rate risk is the risk of loss to the Group arising from adverse changes in interest rates. The Group's financing activities are exposed

to interest rate risk in respect of its interest earning assets and interest bearing liabilities. Changes to interest rates can impact the Group's

financial results by affecting the interest spread earned on these assets and liabilities.


Interest rates are managed by assessing the demand for funds, new lending, expected debt repayments and maintaining a portfolio of financial

assets and liabilities, including derivative financial instruments, with a sufficient spread between the Group's lending and borrowing activities.

Exposure to interest rates is monitored by the Board of Directors on a monthly basis.


The interest rates earned on finance receivables are fixed over the term of the contract. When approving interest rates for individual loan

advances, interest rate risk is measured in accordance with the approved lending policy. The Group uses interest rate swap contracts to

convert a portion of its variable rate debt to fixed rate debt. No exchange of principal takes place. The notional principal amount of interest

rate swaps at 31 March 2020 was $75m (2019: $74m) and weighted average interest was 1.73% (2019: 2.23%). There was no hedge

ineffectiveness recognised in profit or loss during the period (2019: $nil).


Turners Finance Limited borrows at fixed rates to fund finance receivables. The terms and the amounts of the finance payables are matched

to each corresponding finance receivable, for which the lending rates are also fixed at inception, thus eliminating the cash flow interest rate

risk on these financial instruments.


The table below summarises the sensitivity of the Group’s financial assets and liabilities to interest rate risk.




0-6 months

7-12

months

13-24

months

25-60

months 60+ months Total

$’000$’000$’000$’000$’000$’000

2019

Contractual undiscounted cash flows:

Other payables25,247 - - - -25,247

Derivative financial instruments16414217543 -524

Borrowings35,870 17,951 174,007 106,093 - 333,921

61,281 18,093 174,182 106,136 - 359,692

Expected undiscounted cash flows:

Other payables25,247 - - - -25,247

Derivative financial instruments16414217543 -524

Borrowings35,870 17,951 19,40994,832 213,492 381,554

61,281 18,093 19,58494,875 213,492 407,325

Carrying amount -1% Profit -1% Equity +1% Profit +1% Equity

$’000$’000$’000$’000$’000

2020

Financial Assets

Cash and cash equivalents32,771(328)(236)328236

Financial assets at fair value through profit or loss64,988(650)(468)650468

Finance receivables293,037 (2,930) (2,110)2,9302,110

Reverse annuity mortgages4,913(49)(35)4935

Financial Liabilities

Derivative financial instruments985 - (1,983) -(6)

Borrowings350,3643,5042,523 (3,504) (2,523)

Total increase/(decrease)(453) (2,309)453320

5352

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020







5.4.3 Currency risk

The Group is exposed to currency risk arising from

various currency exposures, primarily with respect to the Australian Dollars (‘AUD’) and

Japanese Yen (‘JPY’). Currency risk arises from the future commercial transactions, recognised assets and liabilities and net investment in

foreign operations.


To ensure the net exposure to EC Credit Control (Au

st) Pty Ltd, which has AUD as its functional currency, is kept to an acceptable level, the

Group has a comprehensive transfer pricing policy and converts the AUD unredeemed voucher liability (refer note 24) into a NZD liability by

selling the AUD liability to the New Zealand entity that will be providing the relevant services to settle the liability when the voucher is redeemed.


To limit its exposure to JPY, the Group hedges the

anticipated cash flows (mainly purchased inventory) when the commitment is made. All

projected purchases qualify as ‘highly probable’ forecast transactions for hedge accounting purposes.


The table below summarises the Group’s financial ex

posure to currency risk.





The table below summaries the Group’s sensitivity t

o +/- 10% foreign exchange fluctuations.




5.4.4 Equity price risk

Equity price risk is the risk that the Group's prof

it or loss will fluctuate as a result of changes in share prices. The Group is exposed to equity

price risk through its investment in MTF Shares (refer note 11). A +1%/-1% movement in the MTF share price will increase/(decrease) profit

and equity by $32k/($32k) (2019: $36k/($36k)).

5.5 Assets and liabilities carried at fair value

:

The fair value of assets and liabilities carried at fair value as well as the methods used to calculate fair value are summarised in the table

below.


Level 1 the fair value is calculated using quoted prices in active markets.

Level 2 the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either

directly (as prices) or indirectly (derived from prices).

Level 3 the fair value is estimated using inputs for the asset or liability that are not based on observable market data.


Carrying amount -1% Profit -1% Equity +1% Profit +1% Equity

$’000$’000$’000$’000$’000

2019

Cash and cash equivalents15,866(159)(114)159114

Financial assets at fair value through profit or loss66,252(663)(477)663477

Finance receivables290,017 (2,900) (2,088)2,9002,088

Reverse annuity mortgages8,294(83)(60)8360

Financial Liabilities

Financial liability at fair value through profit or loss11611(1)(1)

Derivative financial instruments524 - (1,404) -295

Borrowings312,8633,1292,253 (3,129) (2,253)

Total increase/(decrease)(675) (1,889)675780

20202019

in NZD'000NZ$'000NZ$'000

Net exposure to AUD560224

Net exposure to JPY 2,171 1,560

In NZD'000-10% Profit -10% Equity +10% Profit +10% Equity

2020

AUD -29 -(24)

JPY(82)17067(140)

2019

AUD -(25) -21

JPY(177)129145(105)

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020






Fair value insurance

The financial assets in this category back life inv

estment contract liabilities and are investments in managed funds. The fair value of the

investments in the managed funds are determined by reference to published exit prices, being the redemption price based on the market price

quoted by the fund manager, ANZ New Zealand Investments Limited (refer 5.4.1).


Fair value assets - investment in equities

The fair value of the investment in equities has be

en estimated by reference to recent transactions with MTF shares (refer 5.4.4).

Fair value liability - term deposits and fixed interest securities

Term deposits are recognised at fair value based on the interest rate set at inception of the term deposit (refer 5.4.2).


Fair value - investment property

The fair value of the investment property was deter

mined by an independent registered valuer using the comparable sales methodology (refer

note 17).

This is a level 3 fair value measurement and the ke

y output used in determining the consideration is the probable sales price. A change in

sales price of +/- 5% would increase/(decrease) the total fair value and profit or loss by $0.3m/($0.3m).

These financial liabilities are exposed to interest rate risk as disclosed above.

Derivative financial instruments

The fair value of forward exchange contracts is det

ermined using forward exchange rates at balance date, with the resulting value discounted

to present value. The fair value of interest rate swaps is calculated as the present value of estimated future cash flows based on observable

yield curves.

Reconciliation of recurring level 3 fair value move

ments:


During the year there were no movements of fair value assets or liabilities between levels of the fair value hierarchy.

Level 1 Level 2 Level 3Total

$’000$’000$’000$’000

2020

Fair value assets:

Financial assets at fair value through profit or loss - Insurance -7,197 -7,197

Financial assets at fair value through profit or loss - investment in equities -3,154 -3,154

Financial assets at fair value through profit or loss - term deposits54,637 - -54,637

Investment property - -5,6505,650

54,63710,3515,65070,638

Fair value liabilities:

Derivative financial instruments -985 -985

-985 -985

2019

Fair value assets:

Financial assets at fair value through profit or loss - Insurance -7,658 -7,658

Financial assets at fair value through profit or loss - investment in equities -3,595 -3,595

Financial assets at fair value through profit or loss - term deposits54,999 - -54,999

Investment property - -5,6505,650

54,99911,2535,65071,902

Fair value liabilities:

Financial liability at fair value through profit or loss - -116116

Derivative financial instruments -524 -524

-524116640

Assets

20202019

$'000$'000

Opening balance5,6504,820

Revaluation at reporting date - investment property -830

Closing balance5,6505,650

Liabilities

20202019

$'000$'000

Opening balance116226

Revaluation at reporting date (116)(110)

Closing balance -116

5554

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

6. SEGMENTAL INFORMATION

6.1 DESCRIPTION OF SEGMENTS

Five reportable segments have been identified as follows:

Automotive retail:Remarketing (motor vehicles, trucks, heavy machinery and commercial goods) and purchasing goods for sale.

Finance:Provides asset based finance to consumers and SME's.

Credit management:

Insurance:Marketing and administration of a range of life and consumer insurance products.

Corporate & other: Corporate centre.

OPERATING SEGMENTS

Revenue

Revenue Revenue

TotalInter-fromTotalInter-from

segmentsegmentexternalsegmentsegmentexternal

revenue

revenue

customersrevenue

revenue

customers

2020

2020

2020

201920192019

$’000$’000$’000

$’000$’000$’000

Automotive retail229,512(4,634)224,878228,672(2,963)225,709

Finance45,744-45,74444,193-44,193

Credit management17,939-17,93918,196-18,196

Insurance45,236(1129)44,10749,206(742)48,464

Corporate & other6-617-17

338,437(5,763)332,674340,284(3,705)336,579

Operating profit2020

2019

$’000

$’000

Automotive retail13,82918,274

Finance12,16711,112

Credit management6,4946,321

Insurance6,2158,227

Corporate & other

(9,640)(14,885)

Profit/(loss) before taxation

29,06529,049

Income tax

(8,112)(6,330)

Net profit attributable to shareholders20,95322,719

2020

2019

2020

2019

2020

2019

$’000

$’000

$’000

$’000

$’000

$’000

Automotive retail3,9048,383(3,967)(4,206)(7,960)(2,457)

Finance40,57938,544(6,912)(6,596)(717)(413)

Credit management59(39)-(249)(104)

Insurance2,2762,434(91)-(2,783)(2,746)

Corporate & other617(3,930)(4,368)(210)(65)

46,77049,387(14,939)(15,170)(11,919)(5,785)

Eliminations(86)(218)86218--

46,68449,169(14,853)(14,952)(11,919)(5,785)

Management has determined the operating segments based on the components of Turners Automotive Group Limited and its subsidiaries (the

Group) that engage in business activities, which have discrete financial information available and whose operating results are regularly reviewed by

the Group's chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors. The Board of

Directors makes decisions about how resources are allocated to the segments and assesses their performance. Geographically the Group's

business activities are located in New Zealand and Australia.

Depreciation and

amortisation expenseInterest expenseInterest revenue

Revenue from external customers reported to the Board of Directors is measured on the same basis as revenue reported in the profit or loss. Inter-

segment transactions are done on an arms length basis. The Group has no customers representing 10% or more of the Group's revenues.

Collection services, credit management and debt recovery services to the corporate and SME sectors. Geographically the

collections services segment business activities are located in New Zealand and Australia.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Other material non-cash items

2020

2019

2020

2019

$’000

$’000

$’000

$’000

Automotive retail - impairment provisions--(126)(503)

Finance - impairment provisions--(5,888)(7,436)

Insurance - reverse annuity mortgage interest613846--

Corporate & other - write down of brand and collateral---(4,570)

613846(6,014)(12,509)

Segment assets and liabilities

2020

2019

2020

2019

$’000

$’000

$’000

$’000

Automotive retail129,496132,83992,07888,065

Finance308,696276,356241,086216,996

Credit management38,26831,6857,5855,686

Insurance134,236135,00173,13373,293

Corporate & other216,173195,67391,42383,030

826,870771,554505,305467,070

Eliminations(118,478)(117,372)(19,968)(39,262)

708,392654,182485,337427,808

Acquisition of property, plant & equipment, intangible assets and other non-current assets

2020

2019

$’000

$’000

Automotive retail17,08511,478

Finance1,218671

Credit management197135

Insurance5,94914,884

Corporate & other23674

24,68527,242

Eliminations(5,440)(14,489)

19,24512,753

Other

RevenueExpenses

AssetsLiabilities

5756

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

7. PROFIT BEFORE TAX

2020

2019

Notes$’000

$’000

Revenue from continuing operations includes:

Interest income

Bank accounts, short term deposits and investments

1,743

1,791

Finance receivables

44,328

46,532

Reverse annuity mortgages

613

846

Total interest income46,684

49,169

Operating revenue

Sales of goods

167,264

159,438

Commission and other sales revenue

52,714

48,965

Finance related insurance commissions

3,397

4,199

Loan fee income

2,958

2,950

Insurance and life investment contract income

39,676

42,968

Collection income

17,709

18,187

Bad debts recovered

591

897

Other revenue

1,181

1,585

Total operating revenue285,490

279,189

Revenue from continuing operations332,174

328,358

Other income comprises:

Gain on sale of investments

35

-

Revaluation gain on investment property

-

830

Dividend income

367

391

Gain on sale of property, plant and equipment

61

3,607

Gain on compulsory acquisition on leasehold premise by the NZTA

-

3,393

Fair value gain on contingent consideration

37

-

500

8,221

Revenue from contracts with customers

Over time

Automotive retail

Commission and other sales revenue

29,401

23,352

Insurance

Motor vehicle insurance commissions

1,683

1,731

31,084

25,083

At a point in time

Automotive retail

Sales of goods

167,264

159,438

Auction commissions

23,313

25,613

Credit management

Collection income

10,021

16,506

Voucher income

495

1,681

Interest expense

Bank borrowings and other

13,330

13,241

Bonds

1,523

1,711

Total interest expense14,853

14,952

Movement in impairment provisions

Provisions for:

Specific impaired finance receivables

142,304914

Collective impairment provision for finance receivables

143,6416,890

Collective impairment on reverse annuity mortgages

1630(47)

Finance receivables bad debts written off

69135

Movement

6,0447,892

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

2020

2019

$’000

$’000

Net operating profit includes the following specific expenses

Depreciation

- Plant, equipment & motor vehicles

681

675

- Leasehold improvements, furniture, fittings & office equipment

828

864

- Computer equipment

594

519

- Signs & flags

184

96

Intangible amortisation

Amortisation of software

1,203

1,435

Amortisation of customer relationships

557

630

Amorisation of right-of-use asset

6,300

-

Insurance contract liabilities amortisation

Amortisation of policies in force

1,572

1,566

11,919

5,785

Tax advisory fees

329

104

Donations

3

5

Directors’ fees

665

637

Post-employment benefits

1,322

1,164

Loss on sale of property, plant and equipment

71

-

Fees paid to auditor

Baker Tilly Staples Rodway Auckland (auditor of the Group)

Audit of financial statements

Audit of annual financial statements

452

442

Under accrual in prior year

50

-

Other services

Other assurance services

- Audit of DPL Insurance Limited solvency return

7

7

- Agreed Upon Procedures in relation to the Turners Marque Trust

-

15

- Agreed Upon Procedures in relation to the EC Credit Control Limited trust account

3

3

Total other services

10

25

Total fees paid to Baker Tilly Staples Rodway Auckland

512

467

8. TAXATION

2020

2019

$’000

$’000

Net operating profit before taxation

29,06529,049

Income tax expense at prevailing rates

(8,146)

(8,134)

Tax impact of income not subject to tax

274

2,035

Tax impact of expenses not deductible for tax purposes

(46)

(125)

Tax assets recognised

-

-

Under provision in prior years

(194)

(106)

Taxation (expense)/benefit(8,112)

(6,330)

Comprising:

Current

(9,817)

(10,030)

Deferred

1,635

3,958

Under provision in prior years

70

(258)

(8,112)

(6,330)

5958

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

9. EARNINGS PER SHARE

Basic earnings per share

2020

2019

Profit for the year ($'000)

20,953

22,719

Weighted average number of ordinary shares at 31 March

86,055,495

86,671,483

Basic earnings per share (cents per share)

24.35

26.21

2020

2019

Weighted number of shares

Opening balance

86,888,064

84,802,612

Shares issued for the conversion of bonds

-

2,303,925

Shares issued for the dealer share scheme

23,111

20,766

Share cancel from the share buy back

(855,680)

(455,820)

86,055,49586,671,483

Diluted earnings per share

2020

2019

$’000

$’000

Continuing operations

20,95322,719

Add: interest expense relating to optional convertible bonds, net of tax

-598

Add: Long term incentive expense relation to options

-326

Profit for the year

20,95323,643

Weighted number of ordinary shares (diluted)

Weighted average number of shares (basic)

86,055,495

86,671,483

Diluted earnings per share (cents per share)24.3527.28

10. CASH AND CASH EQUIVALENTS

2020

2019

$’000

$’000

The carrying value of cash and cash equivalents are denominated in the following currencies:

Australian dollars

365663

Japanese yen

-142

New Zealand dollars

32,40615,061

32,77115,866

The calculation of basic earnings per share at 31 March was based on the profit attributable to ordinary shareholders and weighted average

number of ordinary shares outstanding, as follows:

The calculation of diluted earnings per share at 31 March was based on the diluted profit attributable to shareholders and a diluted weighted

average number of ordinary shares outstanding as follows:

The Group's insurance business is required to comply with the solvency standards for licensed insurers issued by the Reserve Bank of New

Zealand. The solvency standards specify the level of assets the insurance business is required to hold in order to meet solvency requirements,

consequently all cash and cash equivalents and term deposits, disclosed in financial assets through the profit or loss, held in the insurance

business may not be available for use by the wider Group. DPL Insurance's cash and cash equivalents at 31 March 2020 were $1.5m (2019:

$2.2m).

Cash and cash equivalents at 31 March 2020 of $5.1m (2019: $4.6m) belong to the Turners Marque Trust 1 and are not available to the Group

(refer note 14).

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

11. FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS

2020

2019

$’000

$’000

Insurance:

Investments in unitised funds

7,197

7,658

Term deposits

54,637

54,999

Other:

Investment in equities

3,154

3,595

Total64,988

66,252

Investments in unitised funds comprise:

New Zealand and overseas equities

2,935

1,309

Fixed Interest securities

1,369

1,350

Cash - deposits

1,333

3,141

New Zealand and overseas property securities

1,560

1,858

Total7,197

7,658

Investments with external investment managers

ANZ New Zealand Investments Limited - Unitised Funds

7,197

7,658

Australian dollars

-

-

New Zealand dollars

57,791

58,594

57,79158,594

Interest rate and currency risk

Credit risk

Refer to note 5 for more information on the risk management policies of the Group.

12. TRADE RECEIVABLES

2020

2019

$’000

$’000

Performing7,64311,633

Doubtful1,130807

In default231323

9,00412,763

Impairment provision(395)(292)

Net trade receivables8,60912,471

Trade receivables are a current asset, with terms of trade usually 30 days or less.

A summarised analysis of the sensitivity of financial assets at fair value through profit or loss, excluding investments in unitised funds (as market

risk on unitised funds is transferred to the policy holder), to interest rate risk and currency risk can be found in note 5.4.

The maximum exposure to credit risk from financial assets at fair value through profit or loss at reporting date, excluding investments in unitised

funds, is the carrying value. The financial assets in this category, excluding equity investments, are invested in term deposits with banks. For

Life investment linked contracts (investment in unitised funds) the investments credit risk is borne by the policy holder, there is no significant

credit risk assumed by the Group.

All term deposits held in the insurance business may not be available for use by the wider Group (refer note 10). DPL Insurance's term deposits

at 31 March 2020 were $54.6m (2019: $55.0m). Investments in unitised funds, disclosed in Financial assets through the profit or loss, underwrite

the Life investment policies and are not available for use by the wider Group.

The carrying amounts of the financial assets at fair value through profit or loss, excluding investments in unitised funds, are denominated in the

following currencies:

6160

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Impaired receivables

2020

2019

$’000

$’000

The age of default trade receivables is as follows:

Past due up to 30 days--

Past due 30 – 60 days--

Past due 60 – 90 days--

Past due 90+ days231323

231323

The age of doubtful trade receivables is as follows:

Past due up to 30 days1,009722

Past due 30 – 60 days7359

Past due 60 – 90 days4826

Past due 90+ days--

1,130807

Movement in the impairment provision:

Opening balance292275

Impairment charge/(release) included in other operating expenses22127

Amounts written off(118)(10)

395292

The carrying amounts of the Group's trade receivables are denominated in the following currencies:

Australian dollars6661,099

New Zealand dollars7,94311,372

8,60912,471

Currency risk

Fair value and credit risk

Refer to note 5 for more information on the risk management policies of the Group.

13. INVENTORY

2020

2019

$’000

$’000

Motor vehicles45,97540,391

Commercial goods

32

30

46,00740,421

Less provision for stock obsolescence(1,636)(1,562)

44,37138,859

Inventories are a current asset.

Movement in provisions for stock obsolescence

Opening balance1,5621,049

Movement (included in Cost of goods sold)74513

Closing balance1,6361,562

If a trade receivable falls overdue and the Group is unable to enter into an arrangement to recover the amount owed then the receivable is

classified as impaired.

Due to the short-term nature of trade receivables, their carrying value is assumed to approximate their fair value. The maximum exposure to

credit risk from trade receivables at the reporting date is the carrying amount of trade receivables. Credit risk is concentrated predominantly in

New Zealand within the motor trade sector and private household sector, there is no concentration of credit risk on any individual customer.

A summarised analysis of the sensitivity of financial assets included in trade receivables to currency risk can be found in note 5.4.

The Group recognises lifetime expected credit loss for trade receivables. The expected credit loss rate is 4.4% (2019: 2.3%). Amounts charged

to the impairment provision are generally written off when there is no expectation of recovering additional cash.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

14. FINANCE RECEIVABLES

2020

2019

$’000

$’000

Commercial loans

25,674

25,831

Finance leases

4,194

6,860

Consumer loans

274,773

267,616

Property development & investment loans2,8573,069

Gross finance receivables

307,498303,376

Specific impairment provision

(3,706)

(1,915)

Collective impairment provision

(17,999)

(17,680)

Deferred fee revenue and commission expenses

7,244

6,236

293,037

290,017

Current

137,742147,101

Non-current

155,295142,916

293,037

290,017

Gross financial receivables are summarised as follows:

Performing

279,627

274,656

Doubtful

5,685

7,113

In default

22,186

21,607

307,498

303,376

Movement in specific impaired receivables

Opening balance

2,377

2,342

Additions

3,168

1,179

Amounts moved to collective

-

(283)

Amounts recovered

(317)

(422)

Amounts written off

(505)

(439)

4,723

2,377

The aging of loans specifically assessed are as follows:

Past due up to 30 days

1,171

1,944

Past due 30 – 60 days

935

1,305

Past due 60 – 90 days

273

572

Past due 90+ days

1,833

1,695

In default

3,358

2,377

7,570

7,893

6362

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

31 March 2020Gross Collective

Expectedfinance impairment

loss rate receivablesprovision

%$’000$’000

Current

1.21269,6683,252

Past due up to 30 days

10.398,788913

Past due 30 – 60 days

21.273,042647

Past due 60 – 90 days

31.011,435445

Past due 90+ days

52.332,5321,325

In default

78.9414,46311,417

299,92817,999

31 March 2019

Current

0.90262,1602,358

Past due up to 30 days

8.7210,552920

Past due 30 – 60 days

19.954,036805

Past due 60 – 90 days

29.251,200351

Past due 90+ days

55.723,9432,197

In default

81.2913,59211,049

295,48317,680

2020

2019

$’000

$’000

Movement in the impairment provisions:

Specific impairment provision

Opening balance1,9151,592

Impairment charge/(release) through profit or loss2,304914

Amounts written off(513)(591)

3,7061,915

2020

2019

$’000

$’000

Collective impairment provision

Opening balance17,6809,702

Change in accounting policy-3,184

Impairment charge/(release) through profit or loss3,6416,890

Amounts written off(3,322)(2,096)

17,99917,680

Total impairment provision21,70519,595

Interest rate and foreign exchange risk

A summarised analysis of the sensitivity of finance receivables to interest rate risk can be found in note 5.4.2.

The Group's finance receivables are all denominated in NZD.

Fair value and credit risk

CarryingFairCarryingFair

amountvalueamountvalue

20202020

20192019

$’000$’000

$’000$’000

Finance receivables293,037293,594290,017290,326

The following table details the risk profile of the Group's provision matrix for finance receivables collectively assessed for impairment. As the

Group's historical credit loss experience does not show significantly different loss patterns for different customer segments, the provision for loss

allowance based on past due status is not further distinguished between the Group's different customer base. The expected loss provision

includes $1.0m for any uncertainty associated with the COVID-19 pandemic and its potential impact on credit losses. A review of the Group's

experience during the global financial crisis and of loan, in at risk industries was included in the assessment of the COVID 19 expected loss

provision.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

The fair values are based on cash flows discounted using a weighted average interest rate of 13.81% (2019: 14.46%).

Refer to note 5 for more information on the risk management policies of the Group.

6ecuritisation

15. OT+ER RE&EI9ABLE6, 'EFERRE' EXPEN6E6 AN' &ONTRA&T A66ET6

2020

2019

$’000

$’000

Other receivables and prepayments

3,203

5,129

Insurance deferred acquisition costs

3,268

4,015

Contract assets

- Amount relating to services rendered not yet invoiced

1,996

1,538

- Contract fulfilment costs

105

273

8,572

10,955

Current

6,153

6,961

Non-current

2,419

3,994

8,572

10,955

Carrying amount of financial assets included in other receivables

3,390

3,776

Australian dollars723

New Zealand dollars3,3183,773

3,3903,776

Expected credit losses on contract assets and other receivables is 0%.

The carrying amounts of the financial assets included in other receivables are denominated in the following currencies:

The maximum exposure to credit risk is represented by the carrying amount of finance receivables which is net of any provision for impairment.

The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing to meet their

contractual obligation.

The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The

Turners Marque Warehouse Trust 1 (the Trust). Under the facility, BNZ provide funding to the Trust secured by finance receivables sold to the

Trust from the finance segment. The facility is for a 24 month term that will be renewed annually. The facility is for $230m.

The Trust is a special purpose entity set up solely for the purpose of purchasing finance receivables from the finance segment with the BNZ

funding up to 92% of the purchase price with the balance funded by sub-ordinated notes from the Group. The New Zealand Guardian Trust

Company Limited has been appointed Trustee for the Trust and NZGT Security Trustee Limited as the security trustee. The Company is the sole

beneficiary.

The Group has the power over the Trust, exposure, and rights, to variable returns from its involvement with the Trust and the ability to use its

power over the Trust to affect the amount of the Group's returns from the Trust. Consequently the Group controls the Trust and has consolidated

the Trust into the Group financial statements.

The Group retains substantially all the risks and rewards relating to the finance receivables sold and therefore the finance receivables do not

qualify for derecognition and remain on the Group's consolidated statement of financial position.

During the financial year $149.4m finance receivables were sold to the Trust (2019: $114.5m). As at 31 March 2020 the carrying value of finance

receivables in the Trust was $210.2m (2019: $175.3m).

6564

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Fair value and credit risk

Refer to note 5 for more information on the risk management policies of the Group.

16. REVERSE ANNUITY MORTGAGES

2020

2019

$’000

$’000

Reverse annuity mortgages

4,993

8,344

Provision for impairment

(80)

(50)

4,913

8,294

Current

444

-

Non-current

4,469

8,294

4,913

8,294

Movement in provisions for impairment

Opening balance5097

Impairment charge/(release) through profit or loss30(47)

Closing balance8050

Interest rate

A summarised analysis of the sensitivity of reverse annuity mortgages to interest rate risk can be found in note 5.4.2.

The Group's reverse mortgage annuities are all denominated in NZD.

Fair value and credit risk

CarryingFairCarryingFair

amountvalueamountvalue

20202020

20192019

$’000$’000

$’000$’000

Reverse annuity mortgages4,9136,0218,2949,333

17. INVESTMENT PROPERTY

2020

2019

$’000

$’000

Investment property5,6505,650

Movements in carrying amounts

Opening balance

5,6504,820

Net change in fair value

-830

Closing balance5,6505,650

The investment property is 26.8 hectares of residentially zoned land at Sanctuary Hill, 358 Worsleys Road, Christchurch.

The carrying value of these receivables is assumed to approximate their fair value. The maximum exposure to credit risk at the reporting date is

the fair value of the financial assets included in other receivables. There is no concentration of credit risk to any individual customer or sector.

The fair value of reverse annuity mortgages is estimated using a discounted cash flow model based on a current market interest rate for similar

products after making allowances for impairment.

The maximum exposure to credit risk is represented by the carrying amount of reverse annuity mortgages which is net of any provision for

impairment. The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing to

meet their contractual obligation. All reverse annuity mortgages are secured by residential property in New Zealand.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

18. FNANCIAL ASSETS AT FAIR VALUE THROUGH OCI

2020

2019

$’000

$’000

Investment in Collaborate Corporation Limited1,000-

Movements in carrying amounts

Opening balance

- -

Purchase of investment

1,327 -

Net change in fair value recognised in OCI

(327) -

Closing balance1,000 -

19. INVESTMENT IN SUBSIDIARIES

2020

2019

Subsidiary

Buy Right Cars (2016) Limited

Vehicle trade100.0%100.0%

Carly NZ Limited

Vehicle subscription services100.0% -

DPL Insurance Limited Insurance100.0%100.0%

EC Credit Control (Aust) Pty Limited

Collection services100.0%100.0%

EC Credit Control (NZ) Limited

Collection services100.0%100.0%

Estate Management Services Limited

Collection services100.0%

100.0%

Oxford Finance LimitedFinance100.0%100.0%

Payment Management Services Limited

Collection services100.0%100.0%

Turners Finance Limited

Finance100.0%100.0%

Turners Fleet Limited

Vehicle and commercial goods trade100.0%100.0%

Turners Group NZ Limited

Auctions100.0%100.0%

Turners Property Holdings Limited

Property100.0%100.0%

Turners Staff Share Plan Trustees Limited Trustee100.0%100.0%

EC Web Services Limited

Dormant66.6%66.6%

Ownership

Interest Held

All subsidiaries have a balance date of 31 March and, with the exception of EC Credit Control (Aust) Pty Limited (incorporated in Australia), all

subsidiaries are incorporated in New Zealand.

The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The

Turners Marque Warehouse Trust 1 (the Trust). The Group has the power over the Trust, exposure, or rights, to variable returns from its

involvement with the Trust and the ability to use its power over the Trust to affect the amount of the Group's returns from the Trust. Consequently

the Group controls the Trust and has consolidated the Trusts into the Group financial statements.

No income has been earned and no direct operating expenses, other than council rates, have been incurred on the investment property. There

are no restrictions on the disposal or the remittance of proceeds on disposal.

The investment property was valued at reporting date by a Property Institute of New Zealand registered valuer, Jones Lang LaSalle Limited,

Valuation & Advisory. Jones Lang LaSalle Limited is an external independent valuation company with appropriate recognised professional

qualifications and recent experience in the location and category of property being valued. Fair values have been determined using a comparable

sales approach methodology, having regard to current market conditions and comparable sales within the locality. Subjective adjustments have

been applied where necessary to account for variations in location, land, improvements, time adjustment and overall quality. A material valuation

uncertainty, due to the COVID 19 pandemic, was included in the valuation report.

6766

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

20. PROPERTY, PLANT AND EQUIPMENT

Land


Plant, equipment

& motor vehicles

Buildings,

leasehold

improvements,

furniture, fittings

& office

equipment

Computer

equipment Signs & flagsTotal

$’000$’000$’000$’000$’000$’000

2020

At cost

19,0914,61320,4952,46772947,395

Accumulated depreciation

-(2,269)(3,850)(1,777)(415)(8,311)

Opening carrying amount

19,0912,34416,64569031439,084

Reclassifications

-

112(406)79215-

Additions

9,3001,4935,51453428517,126

-(676)(307)(10)(142)(1,135)

Depreciation

-(681)(828)(594)(184)(2,287)

Closing carrying amount

28,3912,59220,61869948852,788

At cost

28,3915,49426,4133,7661,20565,269

Accumulated depreciation

-(2,902)(5,795)(3,067)(717)(12,481)

Closing carrying amount

28,3912,59220,61869948852,788

2019

At cost23,3523,63212,6522,02347142,130

Accumulated depreciation-(1,622)(2,987)(1,257)(319)(6,185)

Opening carrying amount23,3522,0109,66576615235,945

Additions-1,3918,55044126410,646

(4,261)(382)(706)2(6)(5,353)

Depreciation-(675)(864)(519)(96)(2,154)

Closing carrying amount19,0912,34416,64569031439,084

At cost19,0914,61320,4952,46772947,395

Accumulated depreciation-(2,269)(3,850)(1,777)(415)(8,311)

Closing carrying amount19,0912,34416,64569031439,084

Disposals & translation difference

Disposals & translation difference

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

21. INTANGI%L( A66(T6

2020

2019

$’000

$’000

%rand

Opening carrying amount at cost

67,100

71,400

Impairment

-

(4,300)

Closing carrying amount

67,100

67,100

Goodwill

Opening carrying amount at cost

92,534

92,524

Foreign exchange adjustment

7

10

Closing carrying amount

92,541

92,534

6oftware

At cost

8,342

6,235

Accumulated amortisation

(5,825)

(4,390)

Opening carrying amount

2,517

1,845

Additions

2,138

2,107

Disposals

(276)

-

Amortisation

(1,203)

(1,435)

Closing carrying amount

3,176

2,517

At cost

10,204

8,342

Accumulated amortisation

(7,028)

(5,825)

Closing carrying amount

3,176

2,517

&orporate relationships

At cost

6,510

6,510

Accumulated amortisation

(1,927)

(1,297)

Opening carrying amount

4,583

5,213

Amortisation

(557)

(630)

Closing carrying amount

4,026

4,583

At cost

6,510

6,510

Accumulated amortisation and impairment provision

(2,484)

(1,927)

Closing carrying amount

4,026

4,583

Total intangible assets carrying amount

166,843

166,734

Impairment testing for cash-generating units (&G8) containing brands and goodwill

Goodwill

Allocated to the insurance CGU/segment

12,777

12,777

Allocated to collection services CGU/segment

24,005

23,998

Allocated to the finance CGU/segment

9,272

9,272

Allocated to the automotive retail CGU/segment

46,487

46,487

92,541

92,534

The impairment and amortisation is recognised in other operating expenses in profit or loss.

The aggregate carrying amounts of brands and goodwill allocated to the cash generating units are outlined below. Goodwill primarily relates to

growth expectations, expected future profitability and the substantial skill and expertise of the work force of the cash generating unit. Management

have assessed that there is no foreseeable limit to the period of time over which the goodwill and brand is expected to generate net cash inflows

for the Group, and as such goodwill and brand have been assessed as having an indefinite useful life.

6968

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

2020

2019

$’000

$’000

Brand

Allocated to the insurance CGU/segment

21,500

21,500

Allocated to the automotive retail CGU/segment

45,600

45,600

67,100

67,100

Key assumptions:

2020 Forecast growth rates (%)

Year 2Year 3Year 4Year 5

Auto retail CGU (cost of equity)

(16.7)113.521.917.9

Insurance CGU (Weighted average cost of capital)

24.9(8.6)(8.1)3.5

Finance CGU (cost of capital)

(28.3)19.518.05.0

Collection services CGU (Weighted average cost of equity)

74.5(6.3)5.05.0

2019 Forecast growth rates (%)Year 2Year 3Year 4Year 5

TGNZ CGU (cost of equity)22.319.315.62.0

Buy Right Cars CGU (Weighted average cost of capital)14.611.0(9.3)12.8

Insurance CGU (Weighted average cost of capital)12.73.22.52.5

Finance CGU (cost of equity)30.720.45.05.0

Collection services CGU (Weighted average cost of capital)0.25.05.05.0

2020

2019

Long-term growth rate

1.25%

1.50%

Pre-tax discount rate

Auto retail CGU (cost of capital)

16.40%

17.10%

Insurance CGU (Weighted average cost of capital)

12.80%

13.10%

Finance CGU (cost of capital)

17.70%

18.10%

Collection services CGU (Weighted average cost of capital)

15.20%

13.60%

Auto retail CGU

1.50%

1.00%

Insurance CGU

1.10%

1.00%

Finance CGU

1.20%

1.00%

Collection services CGU

0.90%

1.00%

Sales, price and operating cost assumptions where based on the Board's best estimate of the range of economic conditions the CGUs are likely

to experience during the forecast period (including the Group's experience in the global financial crisis). The forecasts for each CGU covering a

period of a minimum of 5 years or the period required for the CGU's profitability to return to pre-COVID 19 levels (for Auto retail this is 6 years).

Annual capital expenditure, the expected cash costs in CGUs, was based on historical experience and planned expenditure. The forecasts

assume that New Zealand will remain at Alert Level 1 or lower and no further restrictions are placed on the business operations during the

forecast period.

The recoverable amount of all CGUs has been determined based on value-in-use calculations. These calculations use pre-tax cash flow

projections based on financial budgets approved by the Board covering at least a five-year period. Cash flows beyond the projected period are

extrapolated using the estimated long term growth rates stated below. The cash flows for the Insurance and Collection services CGUs are free

cash flows to the firm, while the Auto retail and Finance CGUs are free cash flows to equity. The Buy Right Cars and Turners Group (NZ) CGUs

have been aggregated in the current financial year to align with internal reporting. For each of the CGUs with goodwill and brand the key

assumptions, long term growth rate and discount rate used in the value-in-use calculations are as follows:

In assessing the impairment of the goodwill and brand value in the CGUs, a sensitivity analysis for reasonably possible changes in key

assumptions was performed. This included increasing and reducing the terminal growth rate by 0.25% (2019: +/- 0.5%) and increasing and

decreasing the discount rate as follows:

These reasonably possible changes in rates did not cause any impairment in the Insurance, Finance and Collection services CGUs. For the Auto

retail CGU the sensitivity analysis at the upper end of the assessment indicated possible impairment of between $0.9m and $4.0m. Subsequent to

31 March 2020, the Auto retail CGU has been trading ahead forecast, consequently no impairment expense was recognised.

The long term growth rate is the weighted average growth rate used to extrapolate cash flows beyond the forecast period and is based on the

current implied inflation rates and does not exceed the long-term average growth rate for the products, industries, or country or countries in which

the CGUs operate. The discount rates were established by taking into account the specific attributes and size of the CGUs.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

22. OTHER PAYABLES

2020

2019

$’000

$’000

Accounts payable

13,833

12,743

Employee entitlements (short term)

4,500

4,127

Employee entitlements (long term)

227

225

Other payables and accruals

9,488

16,811

28,048

33,906

Carrying value of financial liabilities in other payables

19,700

25,247

The carrying amounts of the Group's financial liabilities in other payables are denominated in the following currencies:

Japanese Yen

734

1,738

Australian dollars

355

536

New Zealand dollars

18,611

22,973

19,700

25,247

Currency risk

Fair value

23. FINANCIAL LIABILITY AT FAIR VALUE THROUGH PROFIT OR LOSS

2020

2019

$’000

$’000

Contingent consideration

-

116

Interest rate and foreign exchange risk

A summarised analysis of the sensitivity of financial liabilities included in other payables to currency risk can be found in note 5.4.

Due to the short-term nature of the financial liabilities in other payables, their carrying value is assumed to approximate their fair value.

A summarised analysis of the sensitivity of the Financial liability at fair value through profit or loss to interest rate risk can be found in note 5.4.2.

The Group's deferred consideration liability is denominated in NZD.

7170

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

24. &ONTRA&T LIABILITIE6

2020

2019

$’000

$’000

Unredeemed debt and PPSR voucher liability

1,886

2,502

Motor vehicle insurance rebate liability

199

140

2,085

2,642

Movement in contract liabilities

Unredeemed debt and PPSR voucher liability

Opening balance

2,502

1,793

Change in accounting policy

-

617

Additions

31

1,773

Release to profit or loss

647

(1,681)

1,886

2,502

Release to profit or loss

Income relating to current year

-

485

Income relating to prior years

647

1,196

647

1,681

Motor vehicle insurance rebate liability

Opening balance

140

-

Change in accounting policy

-

100

Additions

59

-

Release to profit or loss

-

40

199

140

Release to profit or loss

Income relating to current year

-

(40)

Income relating to prior years

-

-

-

(40)

25. 'EFERRE' TAXATION

2020

2019

$’000

$’000

Opening balance13,91818,786

Change in accounting policy (refer note 32) 2,203 (910)

Charge to profit or loss 1,635 (3,958)

Closing balance10,08013,918

2020

2019

$’000

$’000

The charge to profit or loss is attributable to the following items:

Corporate relationships 146 (146)

Policy in force asset 439 (438)

Loan impairment provision 647 (1,428)

Brand write off-(1,204)

Insurance deductible reserves 242 (264)

Property, plant and equipment 53 42

Lease liability1,194-

Right of use asset 1,030 -

Provisions and accruals 272 (520)

1,635 (3,958)

Deferred tax (assets)/liabilities to be recovered after more than 12 months11,71514,627

Deferred tax (assets)/liabilities to be recovered within 12 months 1,635 (709)

Closing balance10,08013,918

The deferred tax asset/liabilities have been recognised at 28%, the tax rate at which it is expected to reverse.

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset assets against liabilities and when the

deferred income taxes relate to the same fiscal authority. The movement on the deferred tax account is as follows:

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Deferred tax relates to the following:

Deferred tax assets:

Loan impairment provision6,2095,558

Lease liability9,103-

Provisions and accruals2,3232,062

Total deferred tax asset17,6357,620

Deferred tax liabilities:

Brand18,78818,788

Customer relationships1,0191,165

Insurance reserves - policies in force-439

Right of use asset6,958-

Deferred expenses and accruals9501,146

27,71521,538

Net deferred tax liabilities

10,080

13,918

Imputation credit memorandum account

Opening balance11,8797,010

Income tax payments/(refunds received)11,72610,744

Imputation credits utilised(4,357)(5,875)

Closing balance19,24811,879

Policy holder tax losses

26. BORROWINGS

2020

2019

$’000

$’000

Secured bank borrowings

312,320

251,282

Deferred borrowing costs

(116)

(105)

312,204

251,177

Non-bank borrowings

Motor Trade Finance13,38237,055

Bonds

25,000

25,000

Deferred issue costs

(222)

(369)

24,778

24,631

Total borrowings350,364312,863

Current

213,825

34,981

Non-current

136,539

277,882

350,364312,863

Secured bank borrowings

The policy holder tax losses carried forward at 31 March 2020 are $5,180,000 (2019: $4,949,000). The policy holder tax losses are only available

to be offset against future policy holder income.

In May 2018 the Group entered into a 3 year syndicated funding facility, including a 1 year working capital facility, with the Bank of New Zealand

and ASB Bank and a self liquidating trade finance facility with ASB Bank. The facilities replaced the Group's bank borrowing excluding

securitisation which remains with the Bank of New Zealand.

The bank borrowings, together with trade and lease premise guarantees of $0.9 million (2019: $0.9 million), are secured by a first-ranking general

security agreement over the assets of the Company and its subsidiaries, excluding DPL Insurance Limited, Turners Finance Limited and EC

Credit (Aust.) Limited. Current interest rates on the bank borrowings are variable and average 2.99% (2019: 3.88%). The Group's securitisation

financing arrangement with the Bank of New Zealand as described in note 14.

7372

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Motor Trade Finance

Bonds

Borrowing covenants

Foreign currency risk

All the Group's borrowings are in NZD.

Fair value

CarryingFairCarryingFair

amountvalueamountvalue

20202020

20192019

$’000$’000

$’000$’000

Borrowings350,364350,781 312,863312,863

The fair values are based on cash flows discounted using a weighted average borrowing rate of 3.26% (2019: 3.91%).

2020

2019

$’000

$’000

Contractual repricing dates

1 year or less

321,498

269,343

Over 1 to 2 years

29,204

13,282

Over 2 to 5 years

-

30,712

350,702

313,337

Reconciliation of borrowings arising from financing activities

Bank

borrowings

Motor Trade

Finance

Vendor

property

funding

Bonds

$’000$’000$’000

$’000

Balance at 31 March 2018230,45958,6032,83725,474

Financing cash flows (i)

20,570-(2,837)(561)

Other - netted off finance receivables

-(21,548)--

Non-cash changes

Deferred borrowing costs148--(282)

Balance at 31 March 2019

251,177 37,055 -

24,631

Financing cash flows (i)

61,038 - -

-

Other - netted off finance receivables

-(23,673)--

Non-cash changes

Deferred borrowing costs

(11) - - 147

Balance at 31 March 2020

312,20413,382-24,778

The Group has complied with all borrowing covenants in the both the current and prior financial year.

(i) Financing cash flows make up the net amount of proceeds from borrowings and repayments of borrowings in the statement of cash flows.

The table below details changes in the Group's liabilities arising from financing activities, including both cash and non-cash changes. Liabilities

arising from financing activities are those for which cash flows were, or future cash flows will be classified in the Group's consolidated statement of

cash flows as cash flows from financing activities.

Turners Finance Limited has also given undertakings to MTF as the nature and conduct of its business, and overall quality of the finance

receivables and aggregate. Turners Finance has complied with these undertakings in the current and prior financial year.

Turners Finance Limited is a shareholder of a motor trade based company called Motor Trade Finance Limited (MTF). MTF provides the services

of a finance company, including funding, on a full recourse basis back to its shareholders.

MTF provides finance to Turners Finance Limited to fund the finance receivables. The MTF funding is secured by a chattel security over the

Turners Finance Limited's customer's asset securing the finance receivable and by a general security over the assets of Turners Finance Limited.

On 1 October 2018 Turners Automotive Group issued secured subordinated fixed rate bonds with a fixed maturity on 30 September 2021. Interest

is fixed at 5.5% and is paid quarterly in arrears in equal amounts. The bonds rank behind the indebtedness owing under the bank facilities and are

guaranteed by Turners Automotive Group Limited, Oxford Finance Limited, Buy Right Cars (2016) Limited, EC Credit (NZ) Limited, Estate

Management Services Limited, Payment Management Services Limited, EC Web Services Limited, Turners Group NZ Limited, Turners Fleet

Limited and Turners Property Holdings Limited.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

27. SHARE CAPITAL

2020

2019

Number of ordinary shares

Opening balance

86,888,064

84,802,612

Shares issued for the dealer share scheme

40,752

79,050

Shares issued for the conversion of bonds

-

4,646,037

Shares cancel for share buy back

(1,374,106)

(2,639,635)

Total issued and authorised capital85,554,710

86,888,064

2020

2019

$'000

$'000

Dollar value of ordinary shares

Opening balance

206,395

199,148

Transfer of share option reserve

1,027

-

Shares issued for the conversion of bonds

-

13,241

Shares issued for the dealer share scheme

97

200

Shares purchased and cancelled under share buy back

(3,188)

(6,141)

Share issue costs

(4)

(53)

Total issued capital204,327

206,395

Capital management

28. SHARE OPTIONS

The Group’s capital consists of share capital, share option reserve, translation reserve, cash flow reserve and retained earnings. The Board

seeks to maintain a balance between the higher returns that might be possible with higher levels of borrowing and the advantages and security

afforded by a sound capital position. The allocation of capital between its specific business operations and activities is, to a large extent, driven by

optimisation of the return on the capital allocated. The process of allocating capital to specific operations and activities is undertaken

independently of those responsible for the operation. The Group’s strategies in respect of capital management and allocation are reviewed

regularly by the Board of Directors.

The Group's funding covenants include minimum equity ratios. There have been no breaches of covenants. In addition to the above, the life

insurance company is required to retain equity for solvency purposes, refer note 35G.

Ordinary shares are fully paid with no par value. All ordinary shares have equal voting rights and share equally in dividends and surplus on

winding up.

If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or any applicable

subsidiary, the participant’s options which have reached their vesting date, together with any other options as may be nominated at the discretion

of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy, permanent disablement or death of a

participant), may be exercised within a period of 60 days (following which they will lapse) and the participant's other Options will lapse

immediately.

The weighted average fair value of the options granted in the previous financial year, using the Binomial Tree option pricing model, was $0.36 per

option. The significant inputs in the model were, the share price at grant date of $3.53, the exercise price of $3.60, volatility of 21.5%, an expected

option life for tranche 1 of 2.03 years, tranche 2 of 3.03 years, tranche 3 of 4.03 years, tranche 4 of 5.03 years and an annual risk free rate of

2.63%. Volatility is measured as the standard deviation of changes in the Company's share price over a 12 month period. The share based

payment for the current financial year is $nil (2019: $326,000).

In November 2016, the Chief Executive Officer of the Company was granted 1,002,692 options at an exercise price of $2.99195 under the

Group's Share Option Plan. The grant is split into four tranches of 250,673 options with the following vesting dates; 1 June 2017, 1 June 2018, 1

June 2019 and 1 June 2020. Each tranche expires two year after the vesting date.

In the financial year ending 31 March 2020 all options granted were cancelled and no option were granted in the years ending 31 March 2020 and

31 March 2019.

In July 2017, Senior Executives of the Company were granted 1,700,000 options at an exercise price of $3.60 under the Group's Share Option

Plan. The grant is split into four tranches of 425,000 options with the following vesting dates; 1 August 2017, 1 August 2018, 1 August 2019 and 1

August 2020. Each tranche expires two year after the vesting date.

7574

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Movement in the number of share options outstanding and their related weighted average exercise prices are as follows:

ExerciseExercise

priceOptionspriceOptions

20202020

20192019

$000's

$000's

Opening balance

3.323162,203

3.323162,203

Granted

--

--

Cancelled

3.32316(2,203)

--

Closing balance

--

3.323162,203

Share options outstanding at balance sheet have the following expiry dates and exercise prices:

Exercise

priceOptionsOptions

2020

2019

Expiry date

$

000's

000's

31 May 20193.32316

-

251

31 July 20193.60000

-

300

31 May 20203.32316

-

251

31 July 20203.60000

-

300

31 May 20213.32316

-

251

31 July 20213.60000

-

300

31 May 20222.99195

-

250

31 July 20223.60000

-

300

29. DIVIDENDS

2020

2019

$’000

$’000

3,489 3,816

4,366 4,240

3,4413,596

3,4463,562

14,74215,214

Dividends not recognised at year end

In addition to the above dividends, after year end the directors recommended the payment of the following dividend:

- 3,489

5,133 4,366

30. TRANSACTIONS WITH RELATED PARTIES

Major shareholders, directors and closely related persons to them are considered related parties of the Group.

Turners Automotive Group Limited Employee Share Scheme

Interim dividend for the year ended 31 March 2020 of $0.04 (31 March 2019: $0.04) per fully

paid ordinary share, imputed, paid on 30 January 2020 (2019: 3 January 2019).

Interim dividend for the year ended 31 March 2020 of $0.04 (31 March 2019: $0.04) per fully

paid ordinary share, imputed, paid on 22 October 2019 (2019: 30 October 2018).

Final dividend of $0.06 (31 March 2019: $0.05) per fully paid ordinary share, imputed, payable

on 24 July 2020 (2019: 18 July 2019).

As at 31 March 2020, 35,122 shares (2019: 41,746) were issued and allocated to employees under the scheme.

At 31 March 2020 balance on the loans outstanding to the share scheme were $31,606 (2019: $63,458). The loans bear interest at 5%, are for a

3 year term with fortnightly repayments and the Group has unlimited recourse against the participants in the Scheme.

Final dividend for the year ended 31 March 2019 of $0.05 (31 March 2018: $0.05) per fully paid

ordinary share, imputed paid on 18 July 2019 (2018: 18 July 2018)

Interim dividend for the year ended 31 March 2019 of $0.040 (31 March 2018: $0.045) per fully

paid ordinary share, imputed, paid on 30 April 2019 (2018: 20 April 2018).

Interim dividend for the year ended 31 March 2019 of $0.040 per fully paid ordinary share,

imputed, paid on 30 April 2019.

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Notes to financial statements for the year ended 31 March 2020

Key management personnel compensation

($'000)

ShortPost Other long

term employmentterm

Sharebased

benefitsbenefitsbenefits

paymentsTotal

$'000$'000$'000$'000$'000

<ear ended 31 March 2020 2,595  73 

2,668

<ear ended 31 March 2019 3,004  77 326 3,407

31. RECONCILIATION OF NET SURPLUS WITH CASH FLOWS FROM OPERATING ACTIVITIES

2020

2019

$’000

$’000

Profit for the year

20,95322,719

Adjustment for non-cash and other items

Impairment charge on finance receivables, reverse annuity mortgages and other receivables

6,0447,943

Net profit on sale of property, plant and equipment

(33)(3,660)

Depreciation and amortisation

11,9195,785

Capitalised reverse annuity mortgage interest

(613)(846)

Deferred revenue

(2,892)1,620

)inancial assets at fair value through profit and loss

77(799)

Net annuity and premium change to policyholder accounts

(500)341

Noncash long term employee benefits

-330

Noncash adMustment to finance receivables effective interest rates

(226)(209)

Deferred expenses

(2,652)2,839

)air value adMustment on investment property-(830)

)air value adMustment to contingent consideration(116)

Write off of intangible brand asset-4,300

Adjustment for movements in working capital

Net decrease(increase) in receivables and prepayments

5,251(259)

Net increase in inventories

(5,512)(263)

Net increase in current tax payable

(1,806)(851)

Net decrease in payables

(3,544)(5,220)

Net (decrease)increase in contract liabilities

(1,694)132

Net increase in finance receivables

(27,826)(34,926)

Net decrease in reverse annuity mortgages

3,9642,545

Net decrease(increase) of insurance assets at fair value through profit or loss

704(12,163)

Net contributions from life investment contracts

8816

Net increase in deferred tax(1,618)(3,565)

Cash flows from operating activities

(32)(15,021)

The key management personnel are all the Directors of the Company and Group General Managers. Compensation of key management

personnel for the years ended 31 March 2020 and 31 March 2019 was as follows:

.ey management personnel that resigned during the year received no termination benefits and were paid only contractual employment

obligations. .ey management do not have any post employment entitlements.

Directors that resigned during the year did not receive any termination benefits and directors do not have any post employment entitlements.

The Group has no transactions or loans with key management personnel, other than what is reported above and detailed in the statutory

information section on pages 94 to 97. Directors fees are detailed in note 7 and in the shareholder and statutory information section. The details of

the director share purchases are included in the statutory and shareholder information section.

7776

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




32. CHANGE IN ACCOUNTING POLICY

Impact of the adoption of NZ IFRS 16.

This note explains the impact of the adoption of IFRS 16 Leases on the Group’s financial statements and discloses the new accounting

policies that have been applied from 1 April 2019.


The Group has adopted IFRS 16 retrospectively from 1 April 2019, but has not restated comparatives for the 2019 reporting period, as

permitted under the specific transitional provisions in the standard. The reclassifications and the adjustments arising from the new leasing

rules are therefore recognised in the opening statement of financial position on 1 April 2019.


Adjustments recognised on adoption of NZ IFRS 16

On adoption of IFRS 16, the Group recognised lease liabilities in relation to leases which had previously been classified as ‘operating

leases’ under the principles of NZ IAS 17 Leases. These liabilities were measured at the present value of the remaining lease payments,

discounted using the lessee’s incremental borrowing rate as of 1 April 2019. The weighted average lessee’s incremental borrowing rate

applied to the lease liabilities on 1 April 2019 was 6.1%.




The associated right-of-use assets for property leases were measured on a retrospective basis as if the new rules had always been applied.

Other right-of use assets were measured at the amount equal to the lease liability, adjusted by the amount of any prepaid or accrued lease

payments relating to that lease recognised in the statement of financial position as at 31 March 2019. There were no onerous lease

contracts that would have required an adjustment to the right-of-use assets at the date of initial application.


The recognised right-of-use assets relate to the following types of assets:




The change in accounting policy affected the following items in the Statement of financial position on 1 April 2019:



Practical expedients applied

In applying NZ IFRS 16 for the first time, the Group has used the following practical expedients permitted by the standard:

• the use of a single discount rate to a portfolio of leases with reasonably similar characteristics;

• reliance on previous assessments on whether leases are onerous;

• the accounting for operating leases with a remaining lease term of less than 12 months as at 1 April 2019 as short-term leases; and

• the exclusion of initial direct costs for the measurement of the right-of-use asset at the date of initial application.


The Group has also elected not to reassess whether a contract is, or contains a lease at the date of initial application. Instead, for contracts

entered into before the transition date the Group relied on its assessment made applying NZ IAS 17 and IFRIC 4 Determining whether an

Arrangement contains a Lease.



$'000

Operating lease commitments disclosed as at 31 March 2019 32,511

Discounted using the incremental borrowing rate as at 1 April 2019 26,863

Less: short-terms leases recognised on a straight-line basis as expense (168)

Add: adjustments as a result of a different treatment of extension and termination options 10,080

Lease liability recognised as at 1 April 201936,775

31 March 20201 April 2019

$'000$'000

Properties24, 69128,279

Equipment159250

Total right-of-use assets24, 85028,529

1 April 2019

$'000

Right-of-use assets 28,529

Other payables (377)

Deferred tax (2,203)

Lease liabilities 36,775

Retained earnings (5,666)

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Impact of the adoption of NZ IFRS 16 in the Statement of financial position as at 1 April 2019:









31 March 20191 April 2019

As originallyNZ IFRS 161 April 2019

presentedadjustmentsrestated

$'000$'000$'000

Assets

Cash and cash equivalents 15,866 -

15,866

Financial assets at fair value through profit or loss 66,252 66,252

Trade receivables 12,471 - 12,471

Inventories 38,859 - 38,859

Finance receivables 290,017 - 290,017

Other receivables, deferred expenses and contract assets 10,955 -

10,955

Reverse annuity mortgages 8,294 - 8,294

Investment property 5,650 - 5,650

Property, plant and equipment 39,084 -

39,084

Right-of-use assets - 28,529 28,529

Intangible assets 166,734 - 166,734

Total assets654,18228,529682,711

Liabilities

Other payables 33,906 (377)

33,529

Financial liability at fair value through profit or loss 116 - 116

Contract liabilities 2,642 - 2,642

Deferred tax 13,918 (2,203)

11,715

Tax payables 4,570 - 4,570

Derivative financial instruments 524 - 524

Borrowings 312,863 - 312,863

Lease liabilities - 36,775

36,775

Life investment contract liabilities 7,484 - 7,484

Insurance contract liabilities 51,785 -

51,785

Total liabilities427,80834,195462,003

Shareholders' equity

Share capital 206,395 - 206,395

Other reserves 452 - 452

Retained earnings 19,527 (5,666)

13,861

Total shareholders' equity226,374(5,666)220,708

Total shareholders' equity and liabilities654,18228,529682,711

7978

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Presentation of the Statement of comprehensive income for the year ended 31 March 2020 as if NZ IFRS 16 had not been adopted:












31 March 2020Year ended 31 March 2020

reported with 31 March 2020 reported without

adoptingNZ IFRS 16 adopting

NZ IFRS 16adjustmentsNZ IFRS 16

$'000$'000$'000

Revenue from continuing operations 332,174 - 332,174

Other income 500 - 500

Cost of goods sold(135,003) - (135,003)

Interest expense(14,853) 2,034 (12,819)

Impairment provision expense(6,044) - (6,044)

Subcontracted services expense(17,149) - (17,149)

Employee benefits (short term)(55,458) - (55,458)

Commission(13,368) - (13,368)

Advertising expense(2,743) - (2,743)

Depreciation and amortisation expense(11,919) 6,300 (5,619)

Property and related expenses(1,688) (8,806) (10,494)

Systems maintenance(1,747) - (1,747)

Claims(25,952) - (25,952)

Movement in life insurance liabilities(836) - (836)

Insurance deferred acquisition costs(701) - (701)

Impairment of intangible brand asset - - -

Other expenses(16,148) - (16,148)

Profit before taxation29,065(472)28,593

Taxation expense(8,112) 132(7,980)

Profit from continuing operations 20,953(340)20,613

Other comprehensive income for the period (which may subsequently

be reclassified to profit/loss), net of tax

Cash flow hedges(447) - (447)

Revaluation of financial assets at fair value through OCI(310) - (310)

Foreign currency translation differences(12) - (12)

Total comprehensive income for the period20,184(340)19,844

Earnings per share (cents per share)

Basic earnings per share 24.35 (0.40) 23.95

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Presentation of the Statement of financial position as at 31 March 2020 as if NZ IFRS 16 had not been adopted:






31 March 2020Year ended 31 March 2020

reported with 31 March 2020 reported without

adoptingNZ IFRS 16 adopting

NZ IFRS 16adjustmentsNZ IFRS 16

$'000$'000$'000

Assets

Cash and cash equivalents 32,771 -

32,771

Financial assets at fair value through profit or loss 64,988 - 64,988

Trade receivables 8,609 - 8,609

Inventories 44,371 -

44,371

Finance receivables 293,037 - 293,037

Other receivables, deferred expenses and contract assets 8,572 - 8,572

Reverse annuity mortgages 4,913 - 4,913

Investment property 5,650 - 5,650

Financial assets at fair value through OCI 1,000 - 1,000

Property, plant and equipment 52,788 -

52,788

Right-of-use assets 24,850 (24,850) -

Intangible assets 166,843 - 166,843

Total assets708,392(24,850)683,542

Liabilities

Other payables 27,340 264

27,604

Contract liabilities 2,793 - 2,793

Deferred tax 10,080 2,071

12,151

Tax payables 2,772 - 2,772

Derivative financial instruments 985 - 985

Borrowings 350,364 - 350,364

Lease liabilities 32,511 (32,511)

-

Life investment contract liabilities 7,072 - 7,072

Insurance contract liabilities 51,420 -

51,420

Total liabilities485,337(30,176)455,161

Shareholders' equity

Share capital 204,327 - 204,327

Other reserves(1,344) - (1,344)

Retained earnings 20,072 5,326

25,398

Total shareholders' equity223,0555,326228,381

Total shareholders' equity and liabilities708,392(24,850)683,542

Total assets per share ($)

8.28 7.99

Net tangible assets ($)

0.77 0.86

8180

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




Presentation of the Segment information as at 31 March 2020 as if NZ IFRS 16 had not been adopted:





Operating profit31 March 2020Year ended 31 March 2020

reported with 31 March 2020 reported without

adoptingNZ IFRS 16 adopting

NZ IFRS 16adjustmentsNZ IFRS 16

$'000$'000$'000

Automotive retail 13,829 (514)

13,315

Finance 12,167 (43) 12,124

Credit management 6,494 1 6,495

Insurance 6,215 55 6,270

Corporate & other(9,640)29(9,611)

Profit/(loss) before tax ation 29,065 (472)

28,593

Income tax(8,112)132(7,980)

Profit attributable to shareholders20,953(340)20,613

Interest expense

Automotive retail(3,967) 1,847 (2,120)

Finance(6,912) 43 (6,869)

Credit management(39) 39

-

Insurance(91) 91 -

Corporate & other(3,930)14(3,916)

(14,939) 2,034 (12,905)

Eliminations86-86

(14,853)2,034(12,819)

Depreciation and amortisation expense

Automotive retail(7,960) 5,472 (2,488)

Finance(717) 343 (374)

Credit management(249) 153

(96)

Insurance(2,783) 191 (2,592)

Corporate & other(210) 141

(69)

(11,919)6,300(5,619)

Segm ent assets

Automotive retail 129,496 (23,141) 106,355

Finance 308,696 (1,165) 307,531

Credit management 38,268 (589)

37,679

Insurance 134,236 (1,372) 132,864

Corporate & other216,173(654)215,519

826,870 (26,921) 799,949

Eliminations(118,478)2,071(116,407)

708,392(24,850)683,542

Segment liabilities

Automotive retail 92,078 (28,221)

63,857

Finance 241,086 (1,221) 239,865

Credit management 7,585 (660) 6,925

Insurance 73,133 (1,463)

71,670

Corporate & other91,423(682)90,741

505,305 (32,247) 473,058

Eliminations(19,968)2,071(17,897)

485,337(30,176)455,161

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020




The Group’s leasing activities and how these are accounted for

For the Group’s current accounting policies for leasing activities refer to accounting policy 3.7 on page 45 of the Group’s consolidated

financial statements for the year ended 31 March 2020.


Until the 2020 financial year, leases of property, plant and equipment were classified as either finance or operating leases. Payments made

under operating leases (net of any incentives received from the lessor) were charged to profit or loss on a straight-line basis over the period

of the lease.


33. COMMITMENTS AND CONTINGENT LIABILITIES


Capital Expenditure:

At reporting date, the Group has capital commitments of $1.5m to purchase computer equipment (2019: nil).


Future Lease Commitments:

The Group has committed to two property leases, the commencement date of both leases is dependent on the Landlord obtaining a Code

Compliance Certificate or Certificate of Public Use for agreed works included in the lease agreements. It is anticipated the leases will

commence during the financial year ending 31 March 2021.


Loan Commitments:

The Group has no material undrawn credit commitments at reporting date (2019: nil).


Contingent Liabilities:

Buy Right Cars

The vendor of the business has brought legal action against the Company disputing the quantum of the final earn out. A trial date has been

set for 10 August 2020 with both parties seeking payment. The directors consider that on balance of probabilities no payment will be made

to the vendor.


The Group has no other material contingent liabilities at reporting date.


34. SUBSEQUENT EVENTS AFTER BALANCE DATE


In July 2020, the Board approved the grant of 2,300,000 options to Senior Executives of the Group at an exercise price of $2.00 under the

Group's Share Option Plan. The grant is split into four tranches of 575,000 options with the following vesting dates; 1 June 2021, 1 June

2022, 1 June 2023 and 1 June 2024. Each tranche expires two years after the vesting date.


2019

In June 2019, all staff options were cancelled for no consideration, resulting in release of $1,027,000 from the share option reserve to

retained income.



8382

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020





35. Insurance related disclosures


A. Actuarial policies and the methods

The actuarial report on insurance contract liabilities and prudential reserves for the current reporting period was prepared as at 31 March 2020

by Peter Davies, a Fellow of the New Zealand Society of Actuaries.


Life insurance contract liabilities

The value of life insurance contract liabilities has been determined in accordance with Professional Standard No. 20 of the New Zealand

Society of Actuaries. After making appropriate checks, the actuary was satisfied as to the accuracy of the data from which the amount of

policy liabilities has been determined.


The key assumptions used in determining policy liabilities are as follows:


a) Discount Rates


Discount rates used to determine the life insurance contract liabilities are based on an appropriate risk-free rate of return, taking account of

the term of the insurance contracts.


Tax was deducted at the rate of 28% on investment earnings net of investment expenses (2019: 28%). The net discount rates assumed were

as follows:


2020 2019

Whole of Life and Endowment Policies (including Funeral Plan)* Treasury risk-free rates Treasury risk-free rates

Quick Cover term life plan* Treasury risk-free rates Treasury risk-free rates

Term Insurance Policies Not applicable Not applicable

Caring Plan Funeral Benefit Policies Not applicable Not applicable

Annuity Policies Treasury risk-free rates Treasury risk-free rates

Consumer Credit and Key Person Loan Protection Not applicable Not applicable


* These rates are provided by Treasury as at 31 January, and are then adjusted to 31 March based on the movement in swap rates, as quoted

by the Reserve Bank, between January and March. Illustrative forward rates for the respective valuations are as follows:


Cash-flows in year 10: March 2019: 1.83% per annum net of tax

March 2020: 1.11% per annum net of tax


b) Inflation Rates

In determining the future expected rate of return, general inflation was assumed to continue into the future at 2.0% per annum (2019: 2.0%).


c) Mortality Rates

Rates of mortality were assumed as follows:

For underwritten whole of life, endowment and term insurance policies: NZ97 (2019: NZ97).

For guaranteed issue regular premium funeral plans: NZ97 (DPL plans), NZ04 (ex-Greenwich plans) multiplied by a factor to reflect higher

mortality at younger ages, and the impact of guaranteed issue anti-selection (DPL - no change from 2019).

QuickCover plans - NZ04 with additional loadings reflecting the impact of guaranteed issue anti-selection.

For annuities the assumed mortality table is 90% of the NZ12-14 population tables. For the Cook Islands Annuity Pension Plan the assumed

mortality table is the PA(90) table without adjustment (2019: no change).


d) Profit Carriers

The policies were divided into major product groups with profit carriers as follows:


Major Product Groups Carrier

Participating Whole of Life and Endowment Policies Premiums

Non Participating Whole of Life and Endowment Policies Premiums

Lump Sum Funeral Benefit Policies (Caring Plan) Not Applicable

Term Insurance Policies Premiums

Funeral Plan Policies (Regular premium guaranteed issue) Gross claims

Quick Cover term life plan Gross claims

Annuities Annuity payments

Consumer Credit / Lifestyle Not Applicable

Motor business Not Applicable

Accidental death & redundancy – Stop Gap Not Applicable

Accidental death regular & single premium Not Applicable


e) Investment and Maintenance Expenses

The maintenance expense and general growth and development expense allowances assumed for the main classes of business were as

follows:


Endowments $152 per policy per annum (2019: $149)

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020





Funeral plans $9.20 per policy per annum (2019: $9.00)

Term life plans (for loss recognition) $9.20 per policy per annum (2019: $9.00)

Consumer credit plans (for loss recognition): $9.20 per policy per annum (2019: $9.00)

Annuity plans $152 per policy per annum (2019: $149)


Investment management expenses were assumed to be 1.0% (2019: 1.0%) of policy liabilities.


f) Inflation and Automatic Indexation of Benefits

Maintenance expenses are assumed to increase 2.0% per annum (2019: 2.0%). Investment management expenses are assumed to remain

a constant percentage of funds under management.


g) Taxation

The assumed future tax rates reflect the corporate tax rate applying in New Zealand with effect from 1 April 2011. The calculations have been

carried out on the basis of current life insurance income tax legislation.


h) Rates of Discontinuance

Rates of discontinuance are assumed to be 5.0% for whole of life, endowment and term insurance business (2019: 5.0%), and nil for annuity

pension plan business (2019: nil).

For the DPL Funeral plan the rates of discontinuance are based on company experience, beginning at 15% in year 1 and reducing ultimately

to 8% per annum (2019: No change).

For the Funeral plan (ex Greenwich) product the rates of discontinuance are based on the pricing assumption for this product, beginning at

40% in year 1, and reducing ultimately to 3% per annum (2019: 40% to 6%).

For Quick Cover the rates of discontinuance are based on the pricing assumption for this product, beginning at 40% in year 1, and reducing

ultimately to 10% per annum (2019: no change).


i) Surrender Values

The Company's current basis of calculating surrender values is assumed to continue in the future.


j) Rates of Future Supportable Participating Benefits

Rates of bonus supported by the participating fund are simple annual bonuses of $0.00 (2019: $2.00) per $1,000 of sum assured on

endowment policies.


k) Impact of changes in assumptions

The impact of the change in the discount rate is an increase in policy liabilities of $331,000 (2019: $207,000).

The policy liabilities are not affected by the revised expense assumptions (2019: $11,000).


l) Crediting Policy Adopted for Future Supportable Participating Benefits

For participating business the Company's policy is to distribute profits arising such that over long periods the returns to policy holders are

commensurate with the investment returns achieved on relevant assets, together with other sources of profit arising from this business. In

applying the policyholders' share of distributions to provide bonuses, consideration is given to achieving equity between generations of

policyholders and equity between the various classes and sizes of policies in force. Assumed future bonus rates included in policyholder

liabilities were set such that the present value of policyholder liabilities, allowing for the shareholders' right to participate in distributions, equals

the value of assets supporting the business. The supportable future bonus rate on this basis is zero.


Non-life insurance liabilities

The value of non-life outstanding claims and the Liability Adequacy Test of the non-life business, have been carried out in accordance with

Professional Standard no. 30. After making appropriate checks, the actuary was satisfied as to the accuracy of the data from which the

amount of policy liabilities has been determined.


B. Financial strength rating

The Insurance (Prudential Supervision) Act 2010 requires all licensed insurers to have a current Financial Strength Rating, given by an

approved rating entity. DPL Insurance Limited has been issued a Financial Strength Rating of B+ (Good) and an Issuer Credit Rating of bbb-

(Good), with the outlook assigned to both ratings as 'Positive' by A.M. Best. The rating was issued by A.M. Best on 19 July 2019.


The A.M Best company rating scale is


A++, A+ Superior B, B- Fair D Poor

A, A- Excellent C++, C+ Marginal E Under Regular Supervision

B++, B+ Good C, C- Weak F In liquidation

S Suspended

Issuer credit rating:

Investment grade

aaa (Exceptional)

aa (Superior)

a (Excellent)

bbb (Good)



Non-investment grade

bb (Fair)

b (Marginal)

ccc, cc (Weak)

c (Poor)

rs (Regulatory Supervision / Liquidation)


8584

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

C. Surplus after taxation from insurance activities arose from:

2020

2019

$’000

$’000

Insurance Contracts

Planned margin of revenues over expenses

339

164

Change in discount rate: 1.83% to 1.11% (2019:2.61% to 1.83%)

(331)

(207)

Difference between actual and assumed experience

3,711

5,745

Life investments contracts

Difference between actual and assumed experience

240

266

Investment returns on assets in excess of insurance

contract and investment contract liabilities

982

1,022

Surplus after taxation attributable to insurance activities

4,941

6,990

D. Insurance and investment contract income

2020

2019

$’000

$’000

39,277

40,416

(77)

792

Less: investment revenue paid to life insurance investment contracts

189

(680)

287

2,440

39,676

42,968

(30)

382

127

104

(174)

306

(77)

792

The disclosure of the components of operating profit after tax expense are required to be separated between policyholders’ and shareholders’

interests. We have included only one column, as policyholder profits arise only in respect of a small number of participating policies, and the

profits arising on these policies over the year were effectively zero. Accordingly all of the profits earned over the year are shareholder profits.

It is not currently possible to identify all experience variances separately for life investment contracts. The difference between actual and

assumed experience for life insurance contracts therefore includes some variances relating to life investment contracts.

Included within equity securities is dividend income of $Nil (2019: $Nil) and included within fixed interest securities is interest income of $Nil

(2019: $Nil). Included within total Investment Income is net realised and unrealised gains/(losses) on securities at fair value through profit or loss

of ($77,000) (2019: $792,000).

Property investments

Investment revenue

Insurance contract premiums

Other Revenues

Total insurance and investment contract income

Fixed interest securities

Investment Income

Equity securities

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

E. Insurance related expenses

2020

2019

$’000

$’000

Insurance contract claims

23,890

25,112

Reinsurance expenses

587

630

Insurance contracts

Policy acquisition expenses - commission costs

2,067

2,382

Deferred acquisition cost amortisation

701

423

Total insurance contract related expenses

2,768

2,805

Life investment contracts

Investment management expenses

42

40

Movement in life insurance liabilities

836

718

Audit fees for the audit of financial statements

126

125

Rental and lease costs

25

481

Amortisation of policies in force

1,566

1,566

Amortisation of customer relationships

558

630

Amortisation of other intangible assets

218

262

Depreciation

442

287

Employee benefits

5,934

5,912

F. Taxation

Net operating profit before taxation

6,712

8,577

Income tax expense at prevailing rates

1,879

2,402

Tax impact of expenses not deductible for tax purposes

(106)

(826)

Prior year adjustment

1

11

Taxation (expense)/benefit

1,774

1,587

Comprising:

Current

2,949

2,530

Deferred

(1,176)

(954)

Prior year adjustment

1

11

1,774

1,587

Deferred tax

Opening balance

(8,369)

(9,395)

Charge to profit or loss

1,184

998

Transition adjustment

4

28

Deferred tax on intangibles

-

-

Closing balance

(7,181)

(8,369)

The charge to profit or loss is attributable to the following items:

Insurance deductible reserves

681

702

Provisions and accruals

487

252

Prior year adjustment

8

44

1,176

998

Income tax losses on policyholder base

Imputation credit memorandum account

The policyholder imputation credit account has a closing balance at 31 March 2020 of $Nil (2019: $Nil).

The policy holder tax losses carried forward at 31 March 2020 are $5,180,385 (2019: $4,948,638).

Net operating profit includes the following specific expenses

8786

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

G. DPL Insurance Limited solvency calculation

2020

2019

$’000

$’000

Actual solvency capital

32,321

33,284

Calculated minimum solvency capital

16,598

16,714

Coverage ratio on calculated margin (times)

1.95 1.99

Overall minimum capital requirement

16,59816,714

6olvency margin on overall minimum requirement

15,72316,570

Coverage ratio on overall minimum requirement (times)

1.951.99

Non-life insurance

Actual solvency capital

24,32421,557

Calculated minimum solvency capital

14,24412,850

6olvency margin on calculated minimum requirement

10,0808,707

Life insurance

Actual solvency capital

7,99711,727

Calculated minimum solvency capital

2,3543,864

6olvency margin on calculated minimum requirement

5,6437,863

H. Policyholder liabilities

2020

2019

$’000

$’000

Insurance contract liabilities

Opening insurance contract liabilities

51,785

48,376

1,0324,519

Amortisation Intangible asset - policies in force

(1,566)(1,566)

Increase in deferred acquisition costs

169456

Closing insurance contract liabilities

51,420

51,785

Policyholder liabilities contain the following components:

)uture policy benefits

55,586

57,964

)uture expenses

6,475

6,283

)uture profit margins

5,880

5,250

%alance of future premiums

(22,541)(21,058)

Re-insurance

6,286

5,348

Life deferred acquisition costs

(266)

(435)

Intangible asset - policies in force

-

(1,567)

51,420

51,785

221

262

7,175

6,577

Opening life investment contracts at fair value through profit or loss

7,484

7,127

Increase / (decrease) in life investment contract liabilities recognised through profit or loss(260)

607

1,529

1,611

(1,441)

(1,595)

(240)

(266)

7,072

7,484

Life investment contracts at fair value through profit or loss

In terms of the Insurance (Prudential 6upervision) Act 2010, DPL Insurance Limited must comply with the 6olvency 6tandard for Life Insurance

%usiness 2014 and the 6olvency 6tandard for Non-life %usiness 2014. DPL Insurance Limited is required to hold minimum solvency capital of

$5.0 million and have a solvency margin of at least $0.

Increase in insurance contract liabilities

Life insurance contracts with a discretionary participation feature - the amount of the liabilities that relates

to guarantees

Other contracts with a fixed or guaranteed termination value - current termination value

Deposit premium

:ithdrawals

Activity, plan, and establishment fees

Closing life investment contract liabilities

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

Policyholder liabilities comprise

2020

2019

$’000

$’000

1,280

1,245

232

279

4,504

3,651

5,669

5,093

Accidental death/redundancy

7

7

Term Life

53

65

General

36,718

38,236

General claims provisions

3,223

3,644

7,072

7,484

Deferred acquisition costs - life

(266)

(435)

58,492

59,269

Life investment contract liabilities

7,072

7,484

Insurance contract liabilities

51,420

51,785

58,492

59,269

General outstandings claim provision

Gross claims

118

113

IBNR provision

2,473

3,020

2,591

3,133

Reconciliation of movement in general gross claims liability

Opening Balance

3,133

3,518

Movement

20,277

23,012

Payments

(20,819)

(23,397)

2,591

3,133Closing Balance

The benefits offered under the Group's unit-linked investment contracts are based on the returns of selected equities and debt securities. This

investment mix is unique, and it cannot be associated to an individual benchmark index with a sufficiently high correlation. All financial liabilities at

fair value through profit and loss are designated by the Group to be in this measurement category. The liabilities originated from unit-linked

contracts are measured with reference to their respective underlyingassets of these contracts. Changes in the credit risk of the underlyingassets

do not impact the measurement of the unit-linked liabilities. The maturity value of these financial liabilities is determined by the fair value of the

linked assets, at maturity date.

Annuities

Saving plans

Endowment

Whole of life, provision for bonus and future margins

Consumer Credit Protection & key person loan protection

The policy liabilities in respect of annuities, endowment, whole of life, term life, super life and life bond have been established in accordance with

the policy conditions and maintained at a level equivalent to obligations due to policy holders as maturity or partial benefits.

8988

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

I. Disaggregated information

Statement of income for the year ended 31 March 2020StatutoryShareholderTotal

$’000$’000$’000

Insurance contract premiums

6,44732,83039,277

Outward reinsurance premium

(587)-(587)

Recoveries

41911430

Other insurance revenue

4041,8652,269

Insurance revenue

6,68334,70641,389

Claims expense

(2,529)(21,361)(23,890)

Movement in life insurance liabilities

(836)-(836)

Commission expense

(598)(1,469)(2,067)

Other expenses

(1,747)(9,896)(11,643)

Underwriting (loss)/profit

9731,9802,953

Fair value gain on revaluation of investment properties

-500500

Investment income

7512,5113,262

Profit before taxation

1,7244,9916,715

Taxation

(455)(1,319)(1,774)

Profit after taxation

1,2693,6724,941

Statement of financial position as 31 March 2020StatutoryShareholderTotal

Assets

$’000$’000$’000

Investments backing insurance policy liabilities

27,55770,67998,236

Other assets

-37,36137,361

Total assets

27,557108,040135,597

Liabilities

Life investment contract liabilities

7,072-7,072

Insurance contract liabilities

12,11139,30951,420

Deferred taxation

-7,1817,181

Other liabilities

3787,0467,424

Total liabilities

19,56153,53673,097

Solvency

Actual Solvency capital

7,99724,32432,321

Minimum solvency capital

2,35414,24416,598

Solvency Margin

5,64310,08015,723

Statement of income for the year ended 31 March 2019StatutoryShareholderTotal

$’000$’000$’000

Insurance contract premiums

7,59832,81840,416

Outward reinsurance premium

(630)-(630)

Recoveries

32492416

Other insurance revenue

2701,8192,089

Insurance revenue

7,56234,72942,291

Claims expense

(1,537)(23,575)(25,112)

Movement in life insurance liabilities

(718)-(718)

Commission expense

(1,226)(1,157)(2,383)

Other expenses

(1,819)(10,317)(12,136)

Underwriting (loss)/profit

2,262(320)1,942

Investment income

1,2162,0393,255

Fair value gain on revaluation of investment properties

-900900

Gain on sale of investment properties

-2,4802,480

Profit before taxation

3,4785,0998,577

Taxation

(644)(943)(1,587)

Profit after taxation

2,8344,1566,990

DPL Insurance Limited has one statutory life fund. The disaggregated income statement and balance sheet between the statutory and

shareholder funds is as follows:

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2020

Statement of financial position as 31 March 2019StatutoryShareholderTotal

Assets

$’000$’000$’000

Investments backing insurance policy liabilities

29,84568,36498,209

Other assets

-37,69437,694

Total assets

29,845106,058135,903

Liabilities

Life investment contract liabilities

7,484-7,484

Insurance contract liabilities

10,41641,36951,785

Deferred taxation

-8,3698,369

Other liabilities

2185,4375,655

Total liabilities

18,11855,17573,293

Solvency

Actual Solvency capital

11,72721,55833,285

Minimum solvency capital

3,86412,85016,714

Solvency Margin

7,8638,70816,571

Reconciliation of Profit before tax to Operating profit (note 6)

2020

2019

$’000

$’000

Profit before tax

6,715

8,577

(500)

(350)

Operating profit (note 6)

6,215

8,227

Restriction on assets

Investment linked

Non – investment

linkedTotal

$’000$’000$’000

2020

- 38,69038,690

(77)3,8393,762

- (23,890)(23,890)

- 2,6992,699

(73)(14,734)(14,807)

261 - 261

1116,6046,715

804,8614,941

7,072 51,420

58,492

7,197 91,039 98,236

- 37,361 37,361

- 14,605 14,605

1,250 14,900 16,150

The business undertaken and policies accepted by DPL Insurance Limited are a combination of investment linked and non-investment linked.

Investment linked business is business for which the life insurer issues a contract where the benefit amount is directly linked to the market value

of the investments held in the particular investment linked fund. Non-investment linked business is life insurance business other than investment

linked business.

Premium income

Investment income

Access to the retained profits and capital in the statutory fund held for policyholders is restricted by the Insurance (Prudential Supervision) Act

2010.

Less: revaluation of investment property disclosed as property, plant and equipment

in the Group financial statements at cost

Claims expense

Other operating revenue

Other operating expenses

Investment revenues allocated to policyholders

Net profit before taxation

Net profit after taxation

Policy liabilities

Investment assets

Other assets

Other liabilities

Retained earnings

9190

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020







The above information is disclosed prior to the elimination of any related party transactions or balances as the insurance contract disclosures

relate to DPL Insurance Limited.


J. Managed Funds and other Fiduciary Activities

DPL Insurance Limited acted as a promoter for a number of superannuation funds with assets managed by a third party investment manager.

The assets and liabilities of these funds are not included in the financial statements. Arrangements exist to ensure the activities of the

superannuation funds are managed independently from the other activities of the company.


K. Insurance Risk

The insurance business of the Group involves a number of financial and non-financial risks. The financial risks are covered in note 5. Key

objectives in managing insurance risk are:

(i) To ensure sound business practices are in place for underwriting risks and claims management;

(ii) To achieve a target return on capital that is invested in order to take on insurance risk; and

(iii) To ensure solvency and capital requirements are met.


Life insurance

The life insurance business of the Group involves a number of non-financial risks concerned with the pricing, acceptance and management

of the mortality, and longevity risks accepted from policyholders. These risks are controlled through the use of underwriting procedures and

adequate premium rates and policy charges, all of which are approved by the Actuary. Tight controls are also maintained over claims

management practices to ensure the correct and timely payment of insurance claims.


Terms and conditions of life insurance contracts

The nature of the terms of the insurance contracts written by the Group is such that certain external variables can be identified on which

related cash flows for claim payments depend. The tables below provide an overview of the key variables upon which the amount of related

cash flows are dependent.


Type of contract Details of the contract workings Nature of compensation for claims

Key variables affecting cash

flows

Non-participating life

insurance contracts

with fixed and

guaranteed terms

Benefits paid on death or maturity are

fixed and guaranteed and not at the

discretion of the issuer

Benefits, defined by the insurance

contract, are determined by the

contract and are not directly affected

by the performance of underlying

assets or the performance of the

contracts as whole

Mortality, lapses, expenses and

market earnings on assets

backing the liabilities

Life insurance

contracts with

discretionary

participating benefits

(endowment and

whole of life)

These policies include a clearly

defined initial guaranteed sum

assured which is payable on death.

The guaranteed amount is a multiple

of the amount that is increased

throughout the duration of the policy

by the addition of regular bonuses

annually which, once added, are not

removed. Regular bonuses are also

added retrospectively

Benefits arising from the

discretionary participation feature are

based on the performance of a

specified pool of contracts or a

specified type of contract.

Mortality, lapses, expenses and

market earnings on assets

backing the liabilities

Life Annuity

Contracts

These policies provide guaranteed

regular payments to the life assured

The amount of the payment is set at

inception of the policy

Longevity, expenses and market

earnings on assets backing the

liabilities

Investment linked

Non – investment

linkedTotal

$’000$’000$’000

2019

- 39,78639,786

7925,9016,693

- (25,112)(25,112)

- 2,4492,449

(69)(14,559)(14,628)

(611) - (611)

1128,4658,577

816,9096,990

7,484 51,785

59,269

7,658 90,551 98,209

- 37,694 37,694

- 14,024 14,024

1,170 15,090 16,260

Other operating revenue

Other operating expenses

Premium income

Investment income

Claims expense

Investment assets

Other assets

Other liabilities

Retained earnings

Investment revenues allocated to policyholders

Net profit before taxation

Net profit after taxation

Policy liabilities

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2020

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2020





Non-life insurance

The risk management activities include prudent underwriting, pricing, and management of risk, together with claims management, reserving

and investment management. The objective of these disciplines is to enhance the financial performance of the insurance operations and to

ensure sound business practices are in place for underwriting risks and claims management.


Claims

Variations in claim levels will affect reported profit and equity. The impact may be magnified if the variation leads to a change in actuarial

assumptions which cannot be absorbed within the present value of planned margins for a group of related products. Insurance risk may arise

through the reassessment of the incidence of claims, the trend of future claims and the effect of unforeseen diseases or epidemics. Insurance

risk is controlled by ensuring underwriting standards adequately identify potential risk, retaining the right to amend premiums on risk policies

where appropriate. The experience of the Group's life insurance business is reviewed regularly.


Concentration of insurance risk

The Group does not believe it has any major geographic concentration of insurance risk. The Group's policies aim to reduce concentration

risk by maintaining a portfolio of policyholders with a broad spread of insurance risk types, ages, sexes, occupation classes and geographic

locations. The group uses reinsurance to limit the insurance risk exposure for any one individual.


Sensitivity Analysis

The liabilities included in the reported results are calculated using certain assumptions about key variables as disclosed above. Sensitivity

analysis is conducted to assess the impact of actual experience being different to that assumed in the calculation of liabilities. Movements in

any variable will impact the profit and net assets of the Group. The tables below describe how a change in actual experience relative to that

expected will affect next financial year's expected shareholder profit.


Variable Impact of movement in underlying variable

Expense risk An increase in the level or inflationary growth of expenses over assumed levels will decrease profit and shareholders’

equity

Interest rate risk Depending on the profile of the investment portfolio, the investment income of the Group will decrease as interest rates

decrease. This may be offset to an extent by changes in the market value of fixed interest investments. The impact on

profit and shareholder equity depends on the relative profiles of assets and liabilities, to the extent that these are not

matched

Mortality rates For insurance contracts providing death benefits, greater mortality rates would lead to higher levels of claims,

increasing associated claims cost and therefore reducing profit and shareholder equity

Discontinuance The impact of discontinuance rate assumption depends on a range of factors including the type of contract, the

surrender value basis (where applicable) and the duration in force. For example, an increase in discontinuance rates

at earlier durations of life insurance contracts usually has a negative effect on profit and shareholder equity. However,

due to the interplay between the factors, there is not always an adverse outcome from an increase in discontinuance

rates

Market Risk For benefits which are not contractually linked to the underlying assets, the Group is exposed to Market Risk


The table below illustrates how changes in key assumptions would impact the reported profit and liabilities of the Group.



Effect on policyEffect on

Change in key assumptions ($'000)

liabilities future profit

2020

(238)(48)

26552

1(28)

(1)28

(5)(241)

6265

-76

-(86)

(224)(48)

24952

1(28)

(1)28

(4)(242)

5266

-76

-(86)

Increase in mortality by 10%

Worsening of discontinuance rate by 10%

Market risks

Increase in interest rates of 1%

Decrease in interest rates of 1%

Insurance risks

Increase in mortality by 10%

Worsening of discontinuance rate by 10%

Improvement in discontinuance rate by 10%

Insurance risks

Increase in expenses of 10%

Decrease in expenses of 10%

Decrease in mortality by 10%

Improvement in discontinuance rate by 10%

2019

Market risks

Increase in interest rates of 1%

Decrease in interest rates of 1%

Increase in expenses of 10%

Decrease in expenses of 10%

Decrease in mortality by 10%

9392

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

STATUTORY INFORMATION

STATUTORY INFORMATION

Directors’ remuneration and other benefits



Directors’ fees

$

Grant Baker 150,000

Paul Byrnes 75,000

Martin Berry 75,000

Matthew Harrison 75,000

Alistair Petrie 75,000

John Roberts 75,000

Antony Vriens 75,000


During the year ended 31 March 2020

Mr Harrison received an additional $15,000 (2019: $15,000) in fees for services as chairman of the

Credit and Lending Committee.


During the year ended 31 March 2020 Mr Roberts received an additional $15,000 (2019: $15,000) in fees for his services as chairman of the

Audit and Risk Management Committee.


During the year ended 31 March 2020 Mr Vriens received an additional $35,000 (2019: $35,000) in fees for his services as chairman of DPL

Insurance Limited.


Disclosure of interests recorded in the interest’s register

There were no new specific disclosures of interests entered in the interests’ register in the accounting period ending 31 March 2020.


Dealings in Turners Automotive Group Limited shares by Directors




Date of transaction

Shares

acquired/(disposed)

Consideration

(received)/paid $


Nature of relevant interest

Paul Byrnes

07/06/2019 - 10/06/2019


(76,951) (185,961) Registered holder and beneficial interest

Paul Byrnes 13/06/2019 -17/06/2019 (703,049) (1,659,992) Registered holder and beneficial interest

Paul Byrnes 17/06/2019 (120,000) (278,400) Registered holder and beneficial interest

Martin Berry 05/07/2019 500,000 1,150,000 Registered holder and beneficial interest



Directors’ relevant interest in quoted shares as at 31 March 2020

Shares

Grant Baker (own shareholding) 6,100,000

Paul Byrnes 2,484,860

Martin Berry 500,000

Matthew Harrison 5,179,294

Alistair Petrie 25,011

John Roberts 66,000

Antony Vriens -



Other Directorships

Mr Baker, Mr Byrnes and Mr Harrison are directors of Turners Staff Share Plan Trustees Limited which acts as Trustee of the Employee Share

Purchase Scheme Trust.


The following represents interests of directors in other companies as disclosed to Turners Automotive Group Limited and entered in the

Interests Register:


Grant Baker

Baker Consultants Limited

Montezemolo Holdings Limited

Me Today Limited (Chairman)

Velocity Capital

Liam Lawson Supporters Partnership LP (Chairman)


Paul Byrnes

Vic Road Restaurant Group Limited

Ship to Shore Restaurant Group Limited


John Roberts

Apollo Foods Limited

Centrix Group Limited

STATUTORY INFORMATION


STATUTORY INFORMATION

Matthew Harrison

Harrigens Trustees Limited

JHFT Trustees Limited

GJG Trustees No.2 Limited

GJG Trustees Limited

MJH Consultants Limited


Antony Vriens

Me Today Limited

Alistair Petrie

RH Investment Trust

Dossor Trust

Bartel Holdings Ltd

Henergy Cage Free Ltd

Jellicoe St Enterprises Ltd

Zeafruit Limited

Breadcraft Wai Limited Advisory Board (Chairman)

Melita Honey Limited Advisory Board


Employee remuneration

During the year ended 31 March 2020, the number of employees or former employees of the Group, not being directors of Turners Automotive

Group Limited, who received remuneration and other benefits in their capacity as employees, the value of which exceeded $100,000 for the

year was as follows:


Number of employees

Remuneration range 2020 2019

100,000 - 109,999 21 21

110,000 - 119,999 16 14

120,000 - 129,999

14 13

130,000 - 139,999 4 7

140,000 - 149,999 8 5

150,000 - 159,999 4 4

160,000 - 169,999 4 7

170,000 - 179,999 8 4

180,000 - 189,999 3 4

190,000 - 199,999 2 5

200,000 – 209,999 - 3

210,000 - 219,999 2 1

220,000 - 229,999 - 1

230,000 - 239,999 1 1

240,000 - 249,999 - 2

250,000 – 259,999 - 2

260,000 – 269,999 - -

270,000 – 279,999 - 1

280,000 – 289,000 - 1

290,000 – 299,000 3 -

300,000 – 309,999 1 -

320,000 – 329,999 - 1

330,000 – 339,999 - 1

340,000 – 349,999 - 1

370,000 – 379,000 1 -

400,000 – 409,999 - 1

420,000 – 430,000 1 -

430,000 – 439,999 - 1

640,000 – 645,000 1 -

700,000 – 709,000 - 1

9594

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

STATUTORY INFORMATION
STATUTORY INFORMATION

NZX LISTING

PRINCIPAL ORDINARY SHAREHOLDERS AS AT 30 June 2020

Shares

% of Issued

Rank NameCapital

1

Bartel Holdings Limited9,552,642 11.17

2 Montezemolo Holdings Limited6,100,000 7.13

3 Harrigens Trustees Limited5,179,294 6.05

4 FNZ Custodians Limited4,153,981 4.86

5 HSBC Nominees (New Zealand) Limited - NZCSD3,427,171 4.01

6 National Nominees Limited - NCSD3,288,667 3.84

7 BNP Paribas Nominees (NZ) Limited - NZCSD2,543,090 2.97

8 JBWere (NZ) Nominees Limited2,491,951 2.91

9 Stephen John Sinclair & Jacqueline Margaret Sinclair & Roger Frederick Wallis2,171,461 2.54

10 Custodial Services Limited <A/C 16>1,863,524 2.18

11 Paul Bernard Mora1,700,000 1.99

12 Paul Anthony Byrnes1,484,860 1.74

13 John Jeffers Harrison1,363,782 1.59

14 Accident Compensation Corporation - NZCSD1,361,833 1.59

15 New Zealand Permanent Trustees Limited - NZCSD1,000,000 1.17

16

Glenn Arthur Duncraft870,000 1.02

17 Custodial Services Limited <A/C 4>707,685 0.83

18 Cushla Mary Smithies542,841 0.63

19534,487 0.62

20 John Tomson519,754 0.61

SPREAD OF ORDINARY SHAREHOLDERS AS AT 30 JUNE 2020

Range

Total Holders Shares

% of Issued

Capital

1 – 9991,812817,5080.96

1,000 - 1,9998391,145,7671.34

2,000 - 4,9997922,440,1992.85

5,000 - 9,9994583,037,5183.55

10,000 - 49,999593 11,618,03113.58

50,000 - 99,999543,406,7863.98

100,000 - 499,99961 12,231,87814.30

500,000 - 999,00053,174,7673.71

1,000,000 plus15 47,682,25655.73

Total4,629 85,554,710

100.00

Shareholders Shares

Domicile of Ordinary Shareholders

Number%Number %

New Zealand

4,460 96.35

84,594,629

98.88

Australia

77 1.66

521,055 0.61

Other

92 1.99 439,026

0.51

Total4,629100.00 85,554,710100.00

The Company's shares are listed on the NZX Main Board (equity securities market) operated by NZX Limited (NZX) and as a foreign exempt entity

on the ASX operated by ASX Limited (ASX).

The following table shows the names and holdings of the 20 largest holdings of quoted ordinary shares (TRA) of the Company.

JPMorgan Chase Bank NA NZ Branch-segregated clients acct - NZCSD

STATUTORY INFORMATION

STATUTORY INFORMATION

Substantial Product Holders

The following information is given pursuant to section 293 of the Financial Markets Conduct Act 2013.

Bartel Holdings Limited9,552,64211.17

Salt Funds Managers Limited

7,974,3259.32

Montezemolo Holdings Limited

6,100,0007.13

Harrigens Trustees Limited5,179,2946.05

As at 31 March 2020 the following shareholders are registered by the company as Substantial Product Holders in the Company, having

disclosed a relevant interest in quoted voting products under the Financial Markets Conduct Act 2013.

Number of Shares

%

The total number of quoted voting products of the company on issue at 31 March 2020 was 85,554,710 paid ordinary shares.

9796

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

TURNERS LIMITED FY20 GOVERNANCE REPORT


TURNERS LIMITED FY20 GOVERNANCE REPORT


Turners’ Board of Directors has adopted a corporate governance framework which encourages the highest standards of ethical

conduct and provides accountability and control systems commensurate with the risks involved.

The Board considers that this framework and governance practices for the year ended 31 March 2020 are generally in line with

the 1 January 2020 NZX Corporate Governance Code (NZX Code), except as stated below:

• Recommendation 2.5: Turners has a Diversity Policy which encourages a culture of diversity and inclusiveness at

Turners. While no measurable objectives are in place, the board requires management to provide regular reporting

and monitoring on diversity within the Turners workforce. The Board also uses tools such as the annual staff

engagement survey to measure diversity and how the business is recognising, valuing and respecting differences to

establish benchmark measures and progress.

• Recommendation 2.9: An issuer should have an independent chairperson of the board. The chairperson of the

board is Grant Baker, a non-executive director. Grant has a 7.13% shareholding in Turners and therefore the Board

has deemed that he is not an independent director. The chair is not the CEO of Turners, is not involved in the day to

day running of the business and has no influence over operational decisions.

• Recommendation 3.3 and 3.4: An issuer should have a Remuneration Committee and a Nomination Committee:

Due to the size of the Company's Board, matters normally dealt with by a Remuneration Committee or Nominations

Committee are dealt with by the full Board.


The Company will continue to monitor best practice in the governance area and update its policies to ensure it maintains the

most appropriate standards.

The information in this report is current as at 30 July 2020 and has been approved by the Board of Turners.

The Corporate Governance Code and key policies are available on the Turners Automotive Group Limited website:

https://www.turnersautogroup.co.nz/About+Us/Corporate+Governance.html.

Turners is listed on the NZX’s Main Board and is subject to regulatory control and monitoring by both the NZX and the Financial

Markets Authority (FMA).


PRINCIPLE 1 – CODE OF ETHICAL BEHAVIOUR

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for

these standards being followed throughout the organisation.

The Board recognises that high ethical standards and behaviours are central to good corporate governance and it is committed

to the observance of a written Code of Ethics for Turners.

The Code of Ethics is the framework of standards by which directors, employees, contractors for personal services and advisers

to Turners Automotive Group Limited and its related companies are expected to conduct their professional lives. It has been

approved by the Board.

It is intended to facilitate decisions that are consistent with Turners values, business goals and legal and policy obligations,

thereby enhancing performance outcomes. The Code of Ethics is available on the Company’s website. Employees are expected

to report any breaches in line with the processes outlined in the Code of Ethics. The Board believes that all directors conformed

to the Code of Ethics during the 2020 financial year.

Turners has a Securities Trading Code of Conduct to mitigate the risk of insider trading in Turners financial products by employees

and directors. A copy of this is available on Turners’ website. Additional trading restrictions apply to Restricted Persons including

directors and certain employees. Details of directors’ share dealings are on page 94 of the 2020 Financial Statements.


PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and

perspectives.

The Turners Board is responsible for setting the strategic direction of the Company, overseeing the financial and operational

controls of the business, putting in place appropriate risk management strategies and policies and enhancing its value for

shareholders in accordance with good corporate governance principles.

In addition to the Turners Corporate Governance Code, the Turners Board also operates under a written charter which sets out:

• the structure of the Board;

• the role and responsibilities of directors;

• procedures for the nomination, resignation and removal of directors;

TURNERS LIMITED FY20 GOVERNANCE REPORT cont.



• identifies procedures to ensure that the Board meets regularly, conducts its meetings in an efficient and effective

manner; and

• that each Director is fully empowered to perform his or her duties as a director of Turners and to fully participate in

meetings of the Board.


Day to day management of Turners is undertaken by the executive team under the leadership of the Chief Executive Officer,

through a set of delegated authorities which are reviewed annually.

In discharging their duties, directors have direct access to and may rely on information, financial data and professional or expert

advice provided by Turners’ senior management and external advisers. Directors have the right, with the approval of the Chairman

or by resolution of the Board, to seek independent legal or financial advice at the expense of Turners for the proper performance

of their duties.

Newly elected directors are expected to familiarise themselves with their obligations under the constitution, Board Charter,

Turners Corporate Governance Code and the NZX Listing Rules. Training is also provided to new and existing Directors where

required to enable directors to understand their obligations.

Board Composition and Appointment

The number of elected directors and the procedure for their retirement and re-election at Annual Shareholder Meetings is set out

in Turners Constitution.

Turners considers that the nomination process for new Director appointments is the responsibility of the whole Board and it does

not have a separate Nomination Committee. The Board takes into consideration tenure, capability, diversity and skills when

reviewing Board composition and new appointments.

Directors will retire and may stand for re-election by shareholders every three years, in accordance with the NZX Listing Rules.

A Director appointed since the previous annual meeting holds office only until the next annual meeting, but is eligible for re-

election at that meeting.

When a director is newly appointed, Turners will enter into a written agreement with them setting out the terms of their

employment.

The Board currently comprises of seven directors: a non-executive chairman, four independent directors and two non-executive

directors. The non-executive directors are not involved in the day to day running of the business and have no influence over

operational decisions. Directors are all elected based on the value they bring to the Board and against set criteria detailed in

Turners Corporate Governance Code. In order for a Director to be independent, the Board has determined that he or she must

not be an executive of Turners and must have no disqualifying relationships. The Board follows the guidelines of the NZX Listing

Rules and the NZX Code. Information on each director is available on the Turners website and on page 22 and 23 of the 2020

Annual Report.

Director’s interests are disclosed on pages 94 to 97 of the 2020 Financial Statements.

Board Training and Performance

The Company encourages all Directors to undertake appropriate training and education so that they may best perform their

duties. This includes attending presentations on changes in governance, legal and regulatory frameworks; attending technical

and professional development courses; and attending presentations from industry experts and key advisers. In addition, Directors

receive updates on relevant industry and Company issues, and briefings from key executives.

The Board regularly considers individual and collective performance, together with the skill sets, training and development and

succession planning required to govern the business. An external review was conducted in FY20, and the Board is considering

the recommendations made before implementing any changes.

Diversity

Turners believes that diversity and inclusion of background, experiences, thoughts and ways of working lead to greater creative

and innovative solutions which ultimately lead to a superior outcome for its stakeholders socially, economically and

environmentally.

Diversity in Turners includes (but is not limited to) the following: gender, race, ethnicity and cultural background, thinking, physical

capability, age, sexual orientation, and religious or political belief.

Turners Diversity and Inclusion Policy is available on the Turners website. The Board requires management to provide regular

reporting and monitoring on diversity within the Turners workforce. As at 31 March 2020, the gender balance of Turners directors

and people was as follows:

31 March 2020 31 March 2019

Directors

Females - -

Males 7 7


9998

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

TURNERS LIMITED FY20 GOVERNANCE REPORT cont.



2020 2019

Turners’ people – 31 March 2020 Females Males Females Males

Senior leadership 6 26 8 28

Management 37 57 35 55

Other Employees 268 377 279 364

Total 311 460 322 447


Board Meetings and Attendance

The Board has 14 scheduled meetings a year. The table below sets out Directors’ attendance at Board and Committee meetings

during FY20. In total, there were 14 Board meetings; 3 Audit and Risk Management Committee meetings; and 4 Lending and

Credit Committee meetings.

Board Audit and Risk

Management

Committee

Lending and Credit

Committee

Total number of meetings held

Grant Baker 14

Paul Byrnes 14

Martin Berry 12

Matthew Harrison 14 4

Alistair Petrie 13 3 4

John Roberts 14 3 4

Antony Vriens 12 3



PRINCIPLE 3 – COMMITTEES

The Board should use committees where this will enhance its effectiveness in key areas, while still retaining Board

responsibility.

The Board has constituted two standing Committees being the Audit and Risk Management Committee and the Lending and

Credit Committee. Turners will continue to monitor best practice in the governance area and update its policies to ensure it

maintains the most appropriate standards.

Committees allow issues requiring detailed consideration to be dealt with separately by members of the Board with specialist

knowledge and experience, thereby enhancing the efficiency and effectiveness of the Board. However, the Board retains ultimate

responsibility for the functions of its Committees and determines their responsibilities.

The Committees meet as required and have terms of reference (Charters), which are approved and reviewed by the Board.

Minutes of each Committee meeting are forwarded to all members of the Board, who are all entitled to attend any Committee

meeting. Management may only attend committee meetings at the invitation of the Committee. Each Committee is empowered

to seek any information it requires from employees in pursuing its duties and to obtain independent legal or other professional

advice. The membership and performance of each Committee is reviewed annually. From time to time, special purpose

committees may be formed to review and monitor specific projects with senior management.

Audit and Risk Management Committee

The role of the Audit and Risk Management Committee is to assist the Board in carrying out its responsibilities under the

Companies Act 1993 and the Financial Reporting Act 2013 regarding accountancy practices, policies and controls relative to the

Turner’s financial position and make appropriate enquiry into the audits of the Turner’s financial statements. This responsibility

includes providing the Board with additional assurance about the quality and reliability of the financial information issued publicly

by Turners. All matters required to be addressed and for which the Committee has responsibility were addressed during the

reporting period.

The Committee is comprised solely of Directors of Turners, has a minimum of three members, has a majority of independent

Directors and has at least one director with an accounting or financial background. The Chair of the committee is not the Chair

of the Board and does not have a long-standing association with Turners external audit firm as a current, or retired, audit partner

or senior manager at that firm. Management and employees may only attend meetings at the invitation of the Committee and the

Committee routinely has Committee-only time with the external and internal auditors without management present. The

Committee Charter is available as Appendix B in the Turners Corporate Governance Code.

Members as at 31 March 2020 were John Roberts (Chair), Antony Vriens and Alistair Petrie. It met three times during the financial

year.


TURNERS LIMITED FY20 GOVERNANCE REPORT cont.



Lending and Credit Committee

The Lending and Credit Committee reviews the lending and credit policies of Turners’ Finance subsidiary company. It is also

responsible for the approval of lending policies, the approval/decline of loan applications in terms of approval authority and

reviews the recovery of overdue loans and doubtful debt provisions in order to ensure that provisioning is satisfactory.

The Lending and Credit Committee members as at 31 March 2020 were Matthew Harrison (Chair), Alistair Petrie and John

Roberts. It met three times during the financial year.

Takeovers

Turners Automotive Group Limited is prepared in the event of a takeover. The Board has adopted a written Takeover Response

Policy (contained within the Turners Automotive Group Corporate Governance Code) to follow in the event that a takeover notice

or scheme of arrangement proposal is imminent. This policy would involve Turners forming an Independent Takeover committee

to oversee disclosure and response, and engage expert legal and financial advisors to provide advice on procedure.


PRINCIPLE 4 – REPORTING AND DISCLOSURE

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures

Turners’ directors are committed to keeping investors and the market informed of all material information about Turners and its

performance, and ensuring compliance with applicable legislative and the NZX Listing Rules. The release of material information

is guided by the Reporting and Disclosure section in Turners Corporate Governance Code, and the Turners Continuous

Disclosure Policy, which are available to view on our website.

Copies of other key governance documents are also available on our website.

In addition to all information required by law, Turners also seeks to provide sufficiently meaningful information to ensure

stakeholders and investors are well informed, including financial and non-financial information.

Financial information

The Board is responsible for ensuring that the financial statements give a true and fair view of the financial position of Turners

and have been prepared using appropriate accounting policies, consistently applied and supported by reasonable judgements,

estimates and for ensuring all relevant financial reporting and accounting standards have been followed.

For the financial year ended 31 March 2020, the directors believe that proper accounting records have been kept which enable,

with reasonable accuracy, the determination of the financial position of Turners and facilitate compliance with the Financial

Reporting Act 1993. The Chief Executive and Chief Financial Officer have confirmed in writing to the Board that Turners’ external

financial reports present a true and fair view in all material aspects. Turners’ full financial statements and half year results are

available on our website.

Non-financial information

The Board recognises the importance of non-financial disclosure. Given Turners size, the Board has elected not to adopt a formal

environmental, social and governance framework. Turners has an Environmental, Social and Governance Policy in section 14 of

Turners Corporate Governance Code.

Turners discusses its strategic objectives and its progress against these in the Chair and CEO’s commentary in shareholder

reports, and at other investor events during the year including investor presentations and the Annual Shareholders’ Meeting.

Turners is committed to using its resources responsibly and will look for opportunities to reduce any negative environmental risk

or impact from business operations, products and services. Turners is committed to providing fair and responsible products and

services that includes adherence to the Responsible Lending Code, the Responsible Credit-Related Insurance Code, Insurance

(Prudential Supervision) Act 2010 and various other Acts.

The Board will encourage diversity and will not knowingly participate in business situations where Turners’ could be complicit in

human rights and labour standard abuses.


PRINCIPLE 5 – REMUNERATION

The remuneration of directors and executives should be transparent, fair and reasonable.

The Board promotes the alignment of the interests of the directors, the CEO and management with the long term interests of

shareholders. Remuneration policies and structure are reviewed regularly to ensure remuneration of management and directors

is fair and reasonable in a competitive market for the skills, knowledge and experience required by Turners. The Board recognises

that it is desirable that executive (including executive director) remuneration should include an element dependent upon the

performance of both Turners and the individual, and should be clearly differentiated from non-executive director remuneration.

101100

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

TURNERS LIMITED FY20 GOVERNANCE REPORT cont.


Details of directors and executives’ remuneration and entitlements for the 2020 financial year are detailed on pages 77 and 94 of

the Annual Report.

The Remuneration Policy is included in section 10 of Turners Corporate Governance Code. Turners does not have a

Remuneration Committee and matters pertaining to remuneration are dealt with by the full Board.

Director Remuneration

The total remuneration pool available for Directors is fixed by shareholders. The Board determines the level of remuneration paid

to Directors from the approved collective pool. Directors also receive reimbursement for reasonable travelling, accommodation

and other expenses incurred in the course of performing their duties. The annual fee pool limit is $665,000 and was approved by

shareholders at the annual meeting in September 2018. Any proposed increases in non-executive Director fees and remuneration

will be put to shareholders for approval. If independent advice is sought by the Board, it will be disclosed to shareholders as part

of the approval process.

Board Remuneration

• Chairman $150,000

• Non-executive Director $75,000

• Chair of DPL Insurance Limited $35,000

• Chair of DPL Insurance Limited for duties as a non-executive director for TRA $75,000

• Chair of Audit & Risk Committee $15,000

• Chair of Credit and Lending Committee $15,000


DPL Insurance is legally required to operate a separate board because it holds an insurance license with the Reserve Bank of

New Zealand. Antony Vriens is the current chairman of the DPL Insurance board and is also a non-executive director of Turners.

Details of individual Directors’ remuneration are detailed on page 94 of the 2020 Annual Report.

Executive Remuneration

Executive remuneration consists of a fixed base salary, a variable short term bonus paid annually and a long term incentive,

being a Share Option Plan. Bonuses are paid against targets agreed with executives at the commencement of the year and are

based on profitability, growth and personal objectives.

Details of executives’ remuneration and entitlements are detailed under Key Management Compensation on page 77 and

Remuneration of Employees information on page 95 of the 2020 Financial Statements.

Details of the Group’s Share Option Plan are detailed on page 75 of the 2020 Financial Statements. All outstanding share options

were cancelled at the start FY20 and new options were issued in July 2020.

CEO Remuneration

The review and approval of the CEO’s remuneration is the responsibility of the Board. The CEO’s remuneration comprises a fixed

base salary, a variable short term bonus payable annually and a long term incentive, being participation in the Group’s Share

Option Plan.

The CEO’s remuneration can be summarised as follows:

Salary Benefits Subtotal Pay for Performance Total

remuneration

STI % STI

against

maximum


FY20 543,761 50,224 593,985 - - 593,985

FY19 531,205 47,520 578,725 101,275 46% 680,000


Short term incentive: A short term bonus is paid against profit targets agreed at the commencement of the year.

Long term incentive: In November 2016, the Chief Executive Officer of the Company was granted 1,002,692 options at an exercise

price of $2.99195 under the Group's Share Option Plan. The grant is split into four tranches of 250,673 options with the following

vesting dates; 1 June 2017, 1 June 2018, 1 June 2019 and 1 June 2020. Each tranche expires two years after the vesting date.

The weighted average fair value of the options granted, using the Binomial Tree option pricing model, was $0.75 per option. All

options were cancelled at the beginning of FY20.

If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or

any applicable subsidiary, the participant’s options which have reached their vesting date, together with any other options as may

be nominated at the discretion of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy,

permanent disablement or death of a Participant), may be exercised within a period of 60 days (following which they will lapse)

and the participant's other Options will lapse immediately.


TURNERS LIMITED FY20 GOVERNANCE REPORT cont.




PRINCIPLE 6 – RISK MANAGEMENT

Directors should have a sound understanding of the material risks faced by the issuer and how to manage them. The

Board should regularly verify that the issuer has appropriate processes that identify and manage potential and material

risks.

Turners is committed to proactively managing risk. While this is the responsibility of the entire Board, the Audit and Risk

Management Committee assists the Board and provides additional oversight in regards to the risk management framework and

monitoring compliance with that framework.

The Board’s approach to risk management is incorporated into the Audit and Risk Committee Charter which is included as

Appendix B in Turners Corporate Governance Code. The Board delegates day to date management of the risk to the Chief

Executive. The executive team and senior management are required to regularly identify the major risks affecting the business

and develop structures, practices and processes to manage and monitor these risks. Individual risks are discussed with the Board

in detail as required.

Key financial and non-financial risks are included in note 5 of the financial statements.

The Board is satisfied that Turners has in place a risk management process to effectively identify, manage and monitor Turners’

principal risks. Turners maintains insurance policies that it considers adequate to meet its insurable risks.

Health and Safety

The Board recognises that effective management of health and safety is essential for the operation of a successful business, and

its intent is to prevent harm and promote wellbeing for employees, contractors and customers.

The Board is responsible for ensuring that the systems used to identify and manage health and safety risks are fit for purpose,

being effectively implemented, regularly reviewed and continuously improved.

Turners has a Health and Safety Policy which is monitored by a Health and Safety Committee assisted by Health and Safety co-

ordinators in each business unit. Health and Safety reports, including incident reports, for all business units are included in the

compliance section of Board papers.


PRINCIPLE 7 – AUDITORS

The Board should ensure the quality and independence of the external audit process.

The Board’s approach to the appointment and oversight of the external auditor are outlined in Turners’ External Audit Policy

(section 9 of the Turners Corporate Governance Code) and ensures that audit independence is maintained, both in fact and

appearance, such that Turners external financial reporting is viewed as being highly reliable and credible.

The Audit and Risk Management Committee provides additional oversight of the external auditor, reviews the quality and cost of

the audit undertaken by the Company’s external auditors and provides a formal channel of communication between the Board,

senior management and external auditors. The Committee also assesses the auditor’s independence on an annual basis.

Procedures are detailed in the Audit and Risk Committee Charter (Appendix B of the Turners Corporate Governance Code).

For the financial year ended 31 March 2020, Baker Tilly Staples Rodway was the external auditor for Turners Automotive Group

Limited. Baker Tilly Staples Rodway were first appointed as external auditor in 1999 and were automatically re-appointed under

the Companies Act 1993 at the 2019 Annual Shareholder Meeting. The last audit partner rotation was this year.

All audit work at Turners is fully separated from non-audit services, to ensure that appropriate independence is maintained. The

amount of fees paid to Baker Tilly Staples Rodway for audit and other services is identified on page 59 of the 2020 Annual Report.

Baker Tilly Staples Rodway has provided the Turners’ Board with written confirmation that, in their view, they were able to operate

independently during the year.

Baker Tilly Staples Rodway attends the Annual Shareholder Meeting, and the lead audit partner is available to answer questions

from shareholders at that meeting. Baker Tilly Staples Rodway attended the 2019 Annual Shareholder Meeting.

Turners has a number of internal controls overseen by Audit and Risk Management Committee, including controls for

computerised information system, security, business continuity management, insurance, health and safety, conflicts of interest,

and prevention and identification of fraud. Turners does not have a dedicated Internal Auditor role.





103102

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

TURNERS LIMITED FY20 GOVERNANCE REPORT cont.


PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

The Board is committed to open dialogue and to facilitating engagement with shareholders. Turners has a calendar of

communications and events for shareholders, including but not limited to:

• Annual and Interim Reports

• Market announcements

• Annual Shareholder Meeting

• Financial results calls

• Other ad hoc investor presentations

• Easy access to information through the Turners website www.turnersautogroup.co.nz

• Access to management and the Board via email info@turnersautogroup.co.nz


Turners maintains a comprehensive investor relations website which provides access to key corporate governance documents,

copies of all major announcements, company reports and presentations.

Shareholders are encouraged to attend the Annual Shareholder Meeting and may raise matters for discussion at this event. In

accordance with the NZX Code, the Board ensured that the notice of the 2019 Annual Shareholder Meeting was posted to

Turners’ website as soon as possible, and at least 20 working days prior to that meeting.

Shareholders have the ultimate control in corporate governance by voting directors on or off the Board. Voting is by poll, upholding

the ‘one share, one vote’ philosophy.

In accordance with the Companies Act 1993, Turners’ constitution and the NZX Listing Rules, Turners refers major decisions

which may change the nature of Turners’ to shareholders for approval.

All shareholders are given the option to elect to receive electronic communications from us.

In addition to shareholders, Turners has a wide range of stakeholders and maintains open channels of communication for all

audiences, including shareholders, brokers and the investing community, as well as our staff, suppliers and customers.


ENDS

DIRECTORY


DIRECTORY

CORPORATE DIRECTORY


DIRECTORS

Grant Baker

Chairman

Appointed 10 September 2009


Paul Byrnes

Deputy chairman

Appointed 2 February 2004


Martin Berry

Independent Director

Appointed 17 August 2018


Matthew Harrison

Non-executive director

Appointed 12 December 2012


Alistair Petrie

Non-executive director

Appointed 24 February 2016


John Roberts

Independent Director

Appointed 1 July 2015


Antony Vriens

Independent Director

Appointed 12 January 2015



SHAREHOLDER INFORMATION


COMPANY PUBLICATIONS

The Company informs investors of the Company’s business

and operations by issuing an Annual Report, an Interim Report

and releasing announcements on the NZX’s website.


Financial calendar

First quarterly dividend October

Annual meeting September

Half year results announced November

Second quarterly dividend January

Third quarterly dividend April

End of financial year 31 March

Annual results announced May

Annual report June

Final dividend July




REGISTERED OFFICE

Level 5, 70 Shortland Street, Auckland, New Zealand

PO Box 1232, Shortland Street, Auckland, 1140, New Zealand

Freephone: 0800 100 601

Email enquiries: info@turnersautogroup.co.nz

Web: www.turnersautogroup.co.nz



AUDITOR

Baker Tilly Staples Rodway




BANKERS

Bank of New Zealand and ASB Bank




LAWYERS

Chapman Tripp











SHARE REGISTER

Computershare Investor Services Limited

Level 2, 159 Hurstmere Road, Takapuna, Auckland

Private Bag 92119, Auckland 1142, New Zealand

Telephone: +64 9 488 8777





ENQUIRIES

Shareholders with enquiries about transactions, change of address or dividend payments should contact Computershare Investor Services

on +64 9 488 8777. Other questions should be directed to the Company at the registered address.



STOCK EXCHANGE

The Company’s shares trade on the NZSX operated by the NZX under the code TRA. The minimum marketable parcel on the NZX is 100

shares.


This annual report is dated 30 July 2020 and is signed on behalf of the board by:







G.K. Baker P.A. Byrnes

Chairman Deputy chairman

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

105104

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

107106
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2020

Turners Automotive Group Limited
Level 5, 70 Shortland Street

PO Box 1232, Auckland 1140

T: 0800 100 601

E: info@turnersautogroup.co.nz

www.turnersautogroup.co.nz

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.