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Market update – Framework for FY21

Investor Presentation30 July 2020THLConsumer Discretionary

F Y 1 9
F U L L Y E A R R E S U L T S

P R E S E N T A T I O N

Our Framework for FY21

31 July 2020

Disclaimer
2

This presentation contains forward-looking statements and projections. These reflect thl’s current expectations, based on what it thinks are

reasonable assumptions. The statements are based on information available to thlat the date of this presentation and are not guarantees or

predictions of future performance. For any number of reasons, the future could be different and the assumptions on which the forward-looking

statements and projections are based could be wrong. thlgives no warranty or representation as to its future financial performance or any future

matter. Except as required by law or NZX listing rules, thlis not obliged to update this presentation after its release, even if things change

materially.

This presentation has been prepared for publication in New Zealand and may not be released or distributed in the United States.

This presentation is for information purposes only and does not constitute financial advice. It is not an offer of securities, or a proposal or

invitation to make any such offer, in the United States or any other jurisdiction, and may not be relied upon in connection withany purchase of thl

securities. thlsecurities have not been, and will not be, registered under the US Securities Act of 1933 and may not be offered or sold in the

United States, except in transactions exempt from, or not subject to, the registration of the US Securities Act and applicable US State securities

laws. Past performance information given in this presentation is given for illustrative purposes only and should not be relied upon as an indication

of future performance.

This presentation may contain a number of non-GAAP financial measures. Because they are not defined by NZ GAAP or IFRS, thl’s calculation of

these measures may differ from similarly titled measures presented by other companies and they should not be considered in isolation from, or

construed as an alternative to, other financial measures determined in accordance with NZ GAAP.

This presentation does not take into account any specific investors objectives and does not constitute financial or investment advice. Investors are

encouraged to make an independent assessment of thl. The information contained in this presentation should be read in conjunction with thl’s

latest financial statements, which are available at: www.thlonline.com.

Summary
•Our framework for FY21 is tocreate flexibility through fleet management, cost reduction

and debt reduction

•Our current assumption is that thlwill operate in a domestic-only environment for the

majority, if not all, of FY21, but we will retain key capabilities and the ability to efficiently

meet demand once international travel flows resume

•Our response to COVID-19 in FY20 has put thlin a positive starting position to meet the

domestic-only market conditions we expect for FY21

•thlis focused on reducing debt. We have strengthened our balance sheet by achieving debt

reduction of approximately 40% since March 2020, and we expect to continue to reduce

debt in FY21

•thl’s current operating assumption is for vehicle sales volumes in FY21 that are at least

similar to normal pre-COVID levels. We will target higher sales volumes where possible.

Management’s expectations are for an up to 30% reduction in fleet size in FY21

•We expect to grow the domestic market in New Zealand, Australia and the United States,

however replacing international bookings with domestic bookings will not provide the same

level of returns due to the nature of the domestic market

•In the absence of a major deterioration in operating conditions, we expect to remain cash

flow positive throughout FY21, mainly underpinned by vehicle sales

3

thl ’s response to COVID-19 in FY20
4

A range of cost reduction initiatives

Cost reduction

•Significant cost reduction programme involving:

•Variable costs moving down effectively with volume reductions

•Lowering of labour expense to match staff numbers with activity

levels and utilisation of Government support packages

•Temporary rent reductions on certain properties

•Temporary director and executive compensation reductions (until

August 2020) and executive salary freeze in FY21

•Flexibility to return to sustainable operations as market conditions

change

•Notwithstanding, there are a number of fixed costs which will continue

to accrue despite lower volumes

•Whilst the costs indicated for April and May include the benefit of

Government subsidies, they are broadly indicative of the cash burn in

our business in a worst case scenario

1 April –31 MayFY20FY19VAR%

Labour costs

$6.1M $14.5M -58%

Property costs

$1.9M$2.7M-29%

Other overhead and

operating costs

$6.5M$17.4M-63%

Total costs

$14.5M$34.7M-58%

Costs were cut significantly during the respective

lockdown periods in April and May 2020

thl ’s response to COVID-19 in FY20
5

Fleet management and cash preservation initiatives

Cash preservation and capital management

•Cancellation of non-committed fleet capital expenditure

•Kiwi Experience business (largely reliant on European backpacker market)

in hibernation until market conditions improve

•Cancellation of FY20 interim and full year dividend

•Received support from banking partners by concluding new funding

arrangements and determined that thldid not need to raise additional

equity at that time

Fleet management

•Managed reduction in fleet levels to meet dual objectives of:

•Right sizing fleet for anticipated near-term post-COVID activity levels;

and

•Monetising inherent value of fleet asset base to drive debt repayment

•Significant reduction in debt driven by strong vehicle sales in Q4 FY20

1 April –30 JuneFY20FY19VAR%

Vehicle sales revenue

$53.4M$39.6M35%

Rental andservices

revenue

$43.2M$99.0M-56%

Total revenue

$96.6M$138.5M-30%

Net debt of $197 million as at 24 March 2020 was

reduced by $64 million to approximately $133 million

1

at 30 June 2020

1

Preliminary result subject to audit and finalisation of FY21 financial statements.

Our framework for FY21
6

•Globally,theRVrentalmarkethasbeenmateriallyaffectedbytheimplementationoftravelrestrictionsduetoCOVID-19withthefocusnowturningtoemphasisingand

encouragingdomestictourisminthenear-termasinternationaltravelremainssubdued

•thlfacesdifferentcircumstancesandoperatingenvironmentsandhasthereforetailoreditsstrategyineachcountrytobestrespondtotheexpectedenvironmentinFY21

inthatregion

•Weareoperatingunderthecurrentassumptionthatthlwilloperateinadomestic-onlyenvironmentinalloperatingjurisdictionsforthemajority,ifnotall,ofFY21

•Howeverwearemindfulofretainingkeycapabilitiesandresourceswithinthebusinessandtheabilitytoefficientlymeetdemandwheninternationaltravelflowsresume

•Withouttheinternationalmarket,thlexpectsthatithasapproximately35–45%excessfleetcapacityonaglobalbasis

•Givenrecentstrongsalesactivity,thl’scurrentoperatingassumptionisforvehiclesalesvolumesinFY21thatareatleastsimilartonormalpre-COVIDlevels.Wewill

continuetotargetmaximumachievablevehiclesalesandremainopentoopportunitiesforlarge-scalewholesaletransactions:

•NewZealandsalesassumptionforFY21:Approx.500–800vehicles

•AustraliansalesassumptionforFY21:Approx.200–350vehicles

•USAsalesassumptionforFY21:Approx.800–1,200vehicles

•Additionalcapacityatrentalsbrancheswillbeutilisedbyre-purposingthesitesforvehiclesalesandservicing,bothofwhichareaimedatthedomesticmarket

•thl’ssignificantcostreductionprogrammehasreduceditscostbasetoamoresustainablelevelforthemarketconditionsinFY21

•ThiscombinationofdebtandcostreductionistheprudentapproachinthecontextofuncertaintyinFY21,andprovidesthlwiththeflexibilitytoefficientlyrespondto

therecoveryoftheTrans-Tasmanorglobalmarkets

The framework: Create flexibility through fleet management, cost reduction and debt reduction

New Zealand rentals and sales
New Zealand

•Historically, approximately 10% of rentals customers are domestic

•We are targeting an increase in the number of domestic bookings in FY21 in excess

of 5 x normal levels

•The ‘get moving to get New Zealand moving’ campaign has achieved unprecedented

brand exposure and ensured greater than normal utilisation for Q1 FY21, where

utilisation would otherwise have likely been very low

•The vehicle sales market has generally held up, with potential new customers given

the reduction in substitute travel products

•Pivoted the business towards the domestic-focused vehicle sales and servicing

markets, while reducing fleet size

•Use of partnerships to increase vehicle exposure, driving sales and rentals –our

partnership with the Top 10 holiday parks network has created 10 new pop-up

branches as associated parks

•Following the initial government assistance provided by thl for quarantine

accommodation, efficient minimisation of the pandemic has meant limited

opportunities for further COVID-19 revenue

7

Australia rentals and sales
Australia

•Historically, approximately 40% of rentals customers are domestic

•We are targeting an increase in the number of domestic bookings in FY21 of

between2 –3 x normal levels

•The large domestic population presents a good domestic rentals opportunity –as

the Australian outbound tourism market is usually larger than inbound tourism

1

•Greater volatility in rentals with second COVID-19 wave underway and uncertainty

regarding timing for ease of intrastate and interstate travel restrictions

•As such demand is recovering at different rates by state, reflective of the COVID-19

situation within each state

•The vehicle sales market has generally held up, with potential new customers given

the reduction in substitute travel products

•Labour expense is currently in the process of being reviewed given the latest

changes to the JobKeeperscheme announced on 21 July

1

‘Restarting tourism... a look at a Trans-Tasman bubble’, Deloitte, 4 June 2020.

8

USA rentals and sales
United States

•Historically, approximately 45% of rentals customers are domestic

•The USA’s large domestic population combined with a strong RV culture presents the

greatest domestic rentals opportunity of all our markets –but there is risk given the

ongoing and severe COVID-19 presence and travel quarantine measures

•Based on recent performance, we consider that there is potential for a greater number

of bookings in FY21 (domestic only) compared to a normal year (international and

domestic). However total revenue and hire days, and therefore returns, would still likely

be lower than normal due to the nature of the domestic market –see next slide

•Maximising the opportunity in the vehicle sales market resulting from increased demand

due to travel category shift to RV and a shortage of supply from manufacturers

•Some competitors are undertaking significant re-structuring to manage costs, lower

capital expenditure, and preserving cash and hibernating in certain locations, presenting

potential opportunities for thl

•FY21 fleet capital expenditure has not been finalised and will be based on vehicle sales

performance. We will seek to retain maximum optionality, whilst remaining mindful of

the normal lead time for new fleet purchases

1

9

1

Capital expenditure subject to bank approval under thl’s banking facilities.

Limitations of the domestic market
10

Historical domestic customer split, fleet utilization and seasonality

Q1

(July -September)

Q2

(October -December)

Q3

(January -March)

Q4

(April -June)

Rentals -New

Zealand

Domestic

customers: ~15%

Utilisation: ~40%

Low season

Domestic

customers: ~5%

Utilisation: ~70%

High season

Domestic

customers: ~5%

Utilisation: ~80%

High season

Domestic

customers: ~20%

Utilisation: ~40%

Low season

Rentals -

Australia

Domestic

customers: ~50%

Utilisation: ~70%

Low season

Domestic

customers: ~30%

Utilisation: ~70%

High season

Domestic

customers: ~30%

Utilisation: ~80%

High season

Domestic

customers: ~55%

Utilisation: ~70%

Low season

Rentals -USA

Domestic

customers: ~40%

Utilisation: ~70%

High season

Domestic

customers: ~75%

Utilisation: ~33%

Low season

Domestic

customers: ~60%

Utilisation: ~30%

Low season

Domestic

customers: ~50%

Utilisation: ~60%

High season

•Replacing international bookings with domestic bookings will not

provide the same level of returns given a number of factors:

•Domestic bookings are often clustered around the same periods –

long weekends and school holidays

•Domestic bookings are usually at a lower yield (most notably in

New Zealand) as the customer is generally unwilling to pay the

same premium during peak periods –they have the option of

using their personal vehicle at no cost and staying at

hotels/motels

•Domestic bookings are on average 60% shorter in duration than

international bookings

•It is more challenging to maintain a steady, high utilisation

1

in the

domestic market

•Domestic utilisation comes at a greater operational cost as it involves

more pick ups, returns and vehicle preparations being required to

service the same number of booked days compared to the

international market

1

Utilisation is an internal measure reflecting the amount of hire days booked relative to the total number available.

2

Booking pattern for a single vehicle for one month, with green representing booked days. Diagram is for illustrative purposes

only and is not reflective of expected utilisation or booking durations.

MTWTF

S

S

MTWTF

S

S

MTWTF

S

S

MTWTF

S

S

MTWTF

S

S

MTWTF

S

S

Typical international

utilisation pattern

2

Typical domestic

utilisation pattern

2

MTWTF

S

S

MTWT

MTWTF

S

S

MTWT

Phases in thl’srecovery roadmap
11

Cash burn

Sales proceeds facilitate

positive cash flow

Rental revenue facilitates

positive cash flow

Group profitability

and growth

•Minimal revenue through the

April 2020 lockdown period

•Key objective was to reduce cash

outflow through cost reduction

initiatives undertaken in Q4 FY20

and use of government support

initiatives

1

•Sought to reduce semi-fixed costs

by reducing group support

capacity, seeking temporary rent

relief and re-negotiating lease

terms

•Use of sales proceeds to fund

operating losses and reduce debt

in May and June 2020

•Vehicle sales to right-size fleet as

appropriate within each country,

reflective of the domestic rental

opportunity and COVID travel risk

•Continued reduction of semi-

fixed costs

•Limited fleet replenishment, in

line with the domestic rental

opportunity and quantum of

vehicles sold

•Profitability within certain

business units during high season

months

•Vehicle sales to align with fleet

replenishment or to allow for

limited fleet growth if the rental

market experiences a steep

recovery

•Fleet right-sized globally

•Re-commence normal fleet

replenishment in all countries

•While timing of this is highly

uncertain, the opening of

international borders on a large

scale should accelerate

permanent return to this

recovery phase

•Seek to improve market share

relative to pre-COVID position as

some participants exit and thl’s

balance sheet strength compared

to key competitors provides an

ability to grow fleet earlier

•Return on funds employed

remains a key focus

1

See market announcements on 20 March 2020 and 3 April 2020 for further information.

Lock-down periodFY21, depending on demand outcomes and seasonality

Target once international

tourism resumes

12
Fleet size and capital management

Numberof fleetNew ZealandAustraliaUSAGroup

Estimated FY20 fleet size

2,5001,4001,9505,850

Committed FY21

purchases

140 -170160 –220*0300–390

Estimated additional FY21

purchases

00400

1

400

Target FY21 sales

500 –800200 –350800 –1,2001,500 –2,350

Estimated FY21 fleet size

1,840 –2,1701,210 –1,4201,150 –1,5504,200 –5,140

Management’s expectation of fleet size in FY21

•As at 30 June 2020, thlhad a fleet book value of ~$377m,

2

which underpinned its

gearing ratio of 43%.

2

•Management’s expectations are for an up to 30% reduction in fleet size in FY21

•Given thl’sfocus on renewing fleet over the last three years, the increase in average

fleet age resulting from limited to no new fleet expenditure is not anticipated to

impact thl’s product offering and customer value proposition

•thlhas experienced, and is expected to continue to experience, positive average gains

on vehicle sales, meaning:

•thl’s debt-to-equity ratio would reduce by selling fleet and applying

100% of the proceeds to debt reduction; and

•vehicle sales at an average positive gain on sale will contribute to

improving net tangible assets

•thl’s starting equity position, together with its fleet and debt reduction strategy,

places it in a strong position to undertake fleet capital expenditure as global tourism

recovers

3

•Using vehicle sales as a monetisation lever is a reflection of thl’s flexible business

model and benefit of thl’s reasonably liquid asset backing

•Committed fleet capital expenditure expected to be incurred in FY21 is approximately

$17 -$25 million

4

, plus a further $8 million of buyback expenditure

•We will continue to target maximum achievable vehicle sales and remain open to

large-scale wholesale transactions. Any such transactions would be in addition to the

indicated target sales numbers

Fleet book value

2

(as at 30 June 2020)

1

Indicative figure only and not currently committed capital expenditure. Subject to bank approval as required under thl’s facilities

2

Operational numbers without potential year end, non-cash, consolidation or abnormal adjustments (e.g. impact of TOGO transaction which would lower tangible assets, and potential impairments). Fleet book

value includes inventory and excludes WIP. Debt-to-equity ratio is debt/ debt + equity ratio (net of Intangibles)

3

Subject to bank approval as required under thl’s facilities, and dependent on market demand and vehicle sales performance

4

Quantum of commitment not finalised and may be subject to change

* Includes 90 buyback vehicles

Action Manufacturing
13

•People changes completed at the Albany manufacturing facility and site

has been partly repurposed in line with the thl focus on vehicle sales

and servicing in New Zealand

•Temporary rent relief secured at Albany and Hamilton sites

•Positive signs in the commercial and emergency services manufacturing

market, particularly in the Government sector:

•Successful tender with the New Zealand Defence Force

•Successful tender with the New Zealand Police

•Successful tender for large projects with various New Zealand District

Health Boards, with discussions underway for further projects

•Successful tender with Queensland Ambulance Service

•Extension of existing contract with St John New Zealand Ambulance

People and experience
14

•Chief Operating Office role currently under review

•Executive recruitment process underway for the Chief Financial

Officer role becoming vacant in October 2020

•The thlExecutive team has significant experience in the RV industry

with the combined skills and experience to lead thlthrough the

upcoming period and recovery

•Across the 12 people in thl’s broader Executive team, there is an

average length of service exceeding 10 years

•We would like to acknowledge all the dedicated thlcrew that are, or

have been part of thlthroughout these challenging times

End

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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