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Sky ASM 2020 – Chairman’s & CEO’s Address

AGM12 October 2020SKTCommunication Services

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Sky Annual Shareholders’ Meeting –

Chairman’s and Chief Executive’s Address

13 October 2020



Sky Network Television Limited (NZX/ASX: SKT) will hold its Annual Shareholders’ Meeting

starting at 10:30am today (NZDT). The event is being held as a virtual meeting and can be

accessed through the web platform www.web.lumiagm.com or the Lumi AGM App which can

be downloaded from the App Store or Google Play. The meeting ID is 337-991-328 and

Shareholders should also note they will need to enter their CSN/Securityholder Number if

they wish to vote or ask questions online.


Sky shareholders are warmly encouraged to participate. In addition to the formal business of

the meeting, shareholders will hear from Sky’s Chair, Philip Bowman and Chief Executive

Martin Stewart, who will each deliver an address. There will also be an interview session with

the Chief Executive covering a range of topics and an opportunity for shareholders to ask

questions.


Copies of the Chair’s and Chief Executive’s addresses and presentation are attached. A

replay of the Annual Shareholders’ Meeting will be made available on Sky’s website following

the event.


Authorised by: Sophie Moloney, Company Secretary

For further information, please contact:

Sophie Moloney

Chief Commercial Officer and Company Secretary

(09) 579 9999

sophie.moloney@sky.co.nz

Chris Major

Director of External Affairs

(029) 917 6127

chris.major@sky.co.nz

---


 

AGM SCRIPT – CHAIRMAN’S REMARKS – FINAL 13 OCT 

Good morning everyone.  My name is Philip Bowman, and it is my pleasure as Chairman to 

welcome you to our Annual General Meeting for 2020.  Many of you are long‐standing 

shareholders, and on behalf of the Board I would like to

 thank you for your continued 

support over the last year.  We also welcome and thank those of you who have chosen to 

become new investors in Sky during this year.   

It is disappointing that we are not meeting in person today, but I believe it was the right 

decision to meet in a virtual setting this year, given the ongoing uncertainties surrounding 

continued waves of the COVID‐19 pandemic around the world. I very much hope that we 

will be able to return to a more normal physical meeting in 2021. 

I am advised that we have a quorum present, and

 I therefore declare our Annual General 

Meeting open.  I am also pleased to officially open online voting. 

I am joined today by our Chief Executive Martin Stewart, and fellow board members both in 

person and online.  I introduce and welcome: 

‐ Joan Withers 

‐ Keith Smith 

‐ Mike Darcey, who 

is attending online 

‐ Derek Handley 

‐ Susan Paterson 

‐ And Geraldine McBride, who is also attending online. 

I also welcome representatives from our auditors, PricewaterhouseCoopers and our 

corporate solicitors, Chapman Tripp, as well as members of the Sky leadership team who are 

here in person today. 

Structure 

Turning to the

 format of today’s meeting: 

‐ I will make some comments about the past year as well as the key priorities for the 

current fiscal year. I will also take the opportunity to recognise Susan Paterson’s 

contribution to Sky, as Susan is retiring from the Board today.  

‐ I will then 

pass to Martin, who will provide more detail on the progress the 

management team made in fiscal 2020, including a summary of our financial 

performance and future strategy. Martin’s presentation will include an interview 

with Bernadine, who will ask Martin some questions around our short and medium 

term business initiatives.    

‐ We will then move to the formal business of the meeting. There are three 

resolutions as set out in the Notice of Meeting, including the re‐election of Keith 

Smith and Mike Darcey.  I will ask Keith and Mike to make some brief remarks at that 

time. 

 

 

‐ Finally, I will open the floor for questions from you, our shareholders.  Bernadine has 

explained the process for submitting questions. Martin and I look forward to a good 

dialogue. 

Chair’s review  

I will commence by reflecting on the past financial year. The 2020 fiscal year began well for 

Sky, with

 a new leadership team, a clear strategy and the signing of key sports rights 

contracts, providing direction and a renewed purpose to address the many challenges facing 

the business.  In particular, the decision to accelerate our focus on streaming while 

improving our service to satellite customers saw Sky continue to achieve subscriber growth, 

both organically and through acquisitions that generated further positive momentum across 

the business.   

 The local and global impacts of COVID‐19 inevitably draw our attention to the final quarter 

of the 2020 fiscal year. In light of these uncertain times, Sky refreshed its strategy in May 

2020 and has made good progress on executing the strategy and delivering on the 

milestones that have been endorsed by the Board.   

The refreshed growth strategy, as set out in our capital raise documentation in May, 

includes four pillars which Martin will expand upon in his remarks shortly.  They can be 

summarised as: 

1. Continuing to strengthen our core satellite business and improve customer service; 

2. Delivering growth in entertainment and sport streaming; 

3. Launching a broadband service to grow customer relationships and add more value 

to customers; and 

4. Developing and growing an international rugby content business. 

I noted in my 

remarks at last year’s AGM that Sky is a business in transformation, 

positioning itself for future growth in a media sector that has evolved rapidly over the past 

five years. Whilst few of us could have predicted the disruption that COVID‐19 would bring, 

the Sky team responded professionally and swiftly

 to the onset of the pandemic, adapting 

business operations to address the immediate implications of the lockdown, and ongoing 

restrictions on gatherings and cross‐border movements.   These actions ensured Sky was 

well positioned to operate as an essential service as we worked to minimise the impact on 

customers, staff and 

Sky’s financial performance.  

I previously signalled in my letter contained in the Interim Results that delivering on Sky’s 

strategy would require a strengthened capital structure. Faced with the additional challenge 

of the COVID‐19 pandemic, the Board moved decisively with a capital raise in May, in 

parallel securing and extending the

 company’s banking facility.  As a result, we have entered 

the 2021 fiscal year in a much stronger position, able to navigate through likely headwinds 

from the virus whilst continuing to implement the refreshed growth strategy.  I thank all of 

you who participated in this capital raise. 

You will know from our announcement of the Annual Results in September that one of the 

decisions we took at financial year end was to write off goodwill of $177.5 million.  This 

 

 

decision was due to a combination of uncertainties arising from COVID‐19, and reference to 

our share price at that time.  It had a one‐off, non‐cash impact on our operating profit for 

the fiscal year, and Martin will take you through the numbers shortly.   

We also undertook a careful

 assessment of our dividend policy, with the option of either 

returning to the payment of dividends or reinvesting capital in the business.  We have 

decided to reinvest available free cash flow back into the business during fiscal 2021, but 

the Board has committed to re‐evaluating the possibility of recommencing payment of 

dividends in fiscal 2022.  

Management will continue to keenly focus on controlling the cost base of the Company and 

reducing its capital intensity, while investing appropriate resources to implement the 

strategic pillars I mentioned earlier in my remarks.  The conditional sale of OSB, which is 

currently before the Commerce Commission for approval, is a good example of 

management’s focus on allocating capital more efficiently. Once the OSB sale has settled, 

this alone will avoid future capital investment of some $50 million in aggregate over the 

next few years. 

Successfully delivering a compelling broadband proposition for Sky customers is a key 

priority for the management team, as is delivering our ongoing technology innovation 

programme, where we seek to enhance the experience of customers at every stage of their 

interaction with Sky. 

We celebrate Sky’s 30

th

 anniversary this year, and for those three decades Sky has played a 

vital role in the sport ecosystem of New Zealand, supporting an increasing number of sports 

codes and bringing content with great production values to our customers across the 

country.  New Zealand is not a large market, and we 

are very aware that there are limits to 

the amount that customers are prepared to pay for content, particularly in uncertain 

economic times.  We recognise the careful balance required between meeting the 

ambitions of our sports codes and sustaining those partnerships, whilst prudently managing 

costs to ensure shareholder returns.   

Sky’s transition

 to a modern, customer‐led, multi‐media business has not only involved 

reorienting our strategic focus but also required us to deliver a leaner, more customer 

centric, and agile operating model.  The major organisational changes are now complete, 

and Martin and his team have entered the new fiscal year with 

determination to deliver on 

the refreshed growth strategy. 

On behalf of the Board, I would like to thank Martin for his leadership during what has been 

a complex and very challenging year.  As I noted at the meeting last year, we are fortunate 

to have attracted a CEO of Martin’s calibre

 and expertise, and it is a credit to Martin and the 

leadership team that the company has been able to make significant progress this year, 

despite the curve ball of COVID‐19. 

I would also like to extend our thanks to all Sky staff for their contribution and commitment 

to 

our company this year.  To the technicians who attended our offices every day of the 

lockdowns to ensure we could keep delivering content as an essential service, to the 

 

 

customer care operators who quickly pivoted to working from home and supported 

customers, through to our hundreds of kiwi staff who strive every day to entertain and 

delight our customers, thank you. 

During the fiscal year we were fortunate to welcome Joan Withers and Keith Smith as we 

continued the Board

 refreshment process. Joan joined the board in September 2019 and 

was re‐elected at last year’s AGM while Keith joined in April of this year. As I mentioned 

earlier, Keith is standing for re‐election today.  Both Joan and Keith have made a positive 

impact around the board table, including as Acting Chair and Chair respectively of the Audit 

and Risk Committee.  

I mentioned in my introduction that I wish formally to acknowledge the contribution of 

Susan Paterson who retires from the Board today. During her time as a director, Susan has 

served on the Audit and Risk Committee and is the outgoing Chair of our People and 

Performance Committee. We shall miss her challenge, her engagement, her collegiate 

approach and her humour.  I hope that you will join the Board in thanking Susan for her 

service to the company and wish her well in her future endeavours. 

In summary, fiscal 2020 was a tough year and there remain many challenges facing the 

company as the shape of the media sector continues to change at a rapid pace. However, 

the first quarter of the new fiscal year has delivered encouraging results, and your 

management team is determined to reinvent the business to

 be an effective competitor in 

this changing landscape. 

With that, I will now hand over to Martin.

---


 

AGM SCRIPT – CEO’S REMARKS ‐ FINAL 13 OCT 

Good morning everyone.  I am Martin Stewart, and it is my pleasure to address you today.  I 

join Philip in thanking you for your support in 2020, and I also thank my leadership team and 

all of our Sky people for their hard

 work and dedication throughout the year. 

And what a year it has been. 

As Philip said, we started the 2020 Financial Year with a clear strategy, a renewed purpose 

and huge enthusiasm for the work ahead.  We set about delivering on our ambitious plan to 

transform our business, by accelerating streaming, managing costs and creating a platform 

for growth. 

In the first half of the financial year we made steady progress against our strategy, as well as 

achieving significant transformation within the business.   

And then COVID‐19 hit.   

As we reflect on the year and report to you, our shareholders, on

 how we have performed, I 

hope you will agree that we have soundly navigated the COVID‐19 challenges, and we have 

made a positive start to Financial Year 2021. 

You will have seen the details when we released our Results and Annual Report on the 10

th

 

of September, so I will only focus on the key points. 

‐ Revenue was $747.6m, which is towards the upper end of the revised guidance 

range.  We have slowed revenue loss in our satellite segment and we reported a 

pleasing 35% increase in streaming revenue. 

 

‐ Our operating profit before

 impairment was $44.9m.  As Philip mentioned, the non‐

cash write‐down in goodwill of $177.5m resulted in a reported loss after tax of 

$156.8m.    

 

‐ We have a strong balance sheet, and we generated $82.7m in free cash flow whilst 

also investing for the future. 

 

‐ And we closed 

the year with 990,000 customers, which is more customer 

relationships than Sky has ever had at year end.   We were very pleased to achieve 

significant growth of 153% in streaming customers, closing the year with 404,000.  

While those streaming numbers dropped to 315,000 by 31 August, due to the way 

we

 recognised former Lightbox customers following the Neon merger, it’s important 

to note that there was minimal revenue impact from that change due to the 

commercial arrangement we have in place with Spark for those customers.   

We are well set up to deliver on our refreshed strategy in 2021, with strong opportunities 

for growth ahead. 

Let me take you through our plan. 


 

We have four key strategic pillars.  In our ‘core’ business, we are focused on growing our 

entertainment and sports streaming services while continuing to strengthen our significant 

satellite business.   

In our ‘new growth’ areas, we are launching Sky Broadband and expanding our reach into 

the global rugby market with RugbyPass. 

In the last year: 

‐ We successfully launched our new Neon service – with an attractive price point, 

superb content slate, and great user experience – and as a result we have seen our 

conversion from free trial to paid subscriptions increase by 27%.   I said at the AGM 

last year that our goal was to extend our lead as New Zealand’s premier streaming 

provider, and our refreshed Neon service has cemented our position as the leading 

local supplier of paid entertainment streaming services. 

 

‐ Our sport streaming service Sky Sport Now is making great strides – with double 

digit growth each month since live sport returned after the lockdown ended in May. 

 

‐ We are achieving better retention of our satellite customers, with churn down to 

13%, which is low by world standards, and lower still in our direct customer 

relationship at 11%.  Our Sky Go companion app is 

highly valued by our satellite 

customers, as it lets them view their Sky content on the go, and we plan to launch 

our enhanced Sky Go service in the second half of this financial year.   

 

‐ During the financial year 2020 we renewed our contract with satellite provider 

Optus, which 

will deliver a better technical solution with lower pricing and greater 

contractual flexibility to ensure we can optimise capacity and cost into the future.   

 

‐ Sky Broadband is being trialled in staff homes, and it’s going very well.  We’re about 

to extend the trial to a group of customers, with 

full launch in 2021.  Our entry into 

the broadband market will allow us to broaden customer relationships and add 

significant value to them. 

 

‐ Our acquisition of RugbyPass in August 2019 expanded our reach into the global 

rugby market and opened up new avenues for future growth.  While the current 

uncertainty surrounding the availability of international rugby has slowed progress in 

the streaming side of the business, we are progressing our plans in the audience side 

of the business and continue to see potential for future growth. 

As Philip mentioned, we undertook a significant organisational transformation in the last 

financial year,

 and as a result we are a leaner, more responsive and more collaborative 

business.  It’s never easy restructuring an organisation, and we have farewelled more than 

200 Sky team members this year.  I would like to take the opportunity to thank each and 

every one of them for their contribution 

to Sky over many years, and to wish them well with 

future endeavours. 

 


 

As we implement our growth strategy in the coming year, we will continue to keep a firm 

focus on costs, a theme that you will hear regularly from us.  The faster‐than‐expected 

return of live sport following the COVID restrictions has been welcome news for everyone, 

and while it will have an impact on our operating expenses, we will continue to flex our cost 

profile in line with revenue. 

 

As we outlined at our Results presentation in September, based on our current assumptions 

regarding the sporting calendar and whilst noting there is ongoing uncertainty, we have 

raised our outlook for the 2021 Financial Year.  We now expect results of: 

 

‐ Revenue of between $660‐700m 

‐ EBITDA of between $125‐140m 

‐ NPAT of between $10‐20m 

‐ And Capex will fall within a range of $45‐55m. 

 

We are confident of our ability to navigate the ongoing impact of COVID‐19 and to deliver 

on our refreshed growth strategy. 

 

And on that note, I’m pleased to invite Bernadine back for a chat about Sky’s future.

---

Annual Shareholders’
Meeting

13 October 2020

When the Question function is
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Questions will be put to the Chair during a dedicated question
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Questions must be relevant to the meeting and we ask that

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As questions can be submitted throughout the meeting, and in

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Should we be unable to address all questions due to time

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Questions

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Voting online

4

Sky’s Board of Directors
5

Philip Bowman

Chair and Independent Director

Geraldine McBride

Independent Director

Martin Stewart

Chief Executive and Director

Susan Paterson

Independent Director

Joan Withers

Independent Director

Mike Darcey

Independent Director

Derek Handley

Independent Director

Keith Smith

Independent Director

Agenda
Chair’s Address

Chief Executive’s Address

Formal Business - resolutions

Shareholder Questions

6

Chair’s Address

Chief Executive’s
Address

Sky delivered
results in-line with

guidance and has

entered FY21 in a

strong financial

position

1

A reconciliation between reported and adjusted figures is set out on page 33 of Sky’s FY20 Annual Report.

164.2m

EBITDA

Within guidance range

192.4m

AdjustedEBITDA

1

(156.8m)

Net loss after tax

NPAT excluding the goodwill

write -off was $20.7m, within

guidance range

41.0m

Adjusted Net profit

after tax

1

82.7m

Free cash flow

$157.3m operating cash flow

and $74.6m investing cash flow

747.6m

Revenue

At top end of guidance

range

9

And we made
good progress in

delivering on our

refreshed growth

strategy

10

21%

Improvement in satellite

net churn

With gross churn of 13% in

FY20 (15% in FY19)

35%

Increase in streaming

revenue

Through organic growth and

acquisitions

990,000

Customer relationships

1

Up 27% from 779,000 in FY19,

including a 153% increase in

streaming customers

Secured key rights

Including SANZAAR Rugby,

Netball, Supercars,

ICC Cricket, IPL,

Commonwealth Games,

BBC, ViacomCBS and more

1

30 June streaming customer numbers were 404k. At 31 August this had reduced to 315k reflecting the changed

recognition of former Lightbox customers following the Neon merger, but with minimal revenue impact due to

confidential commercial terms in place with Spark until January 2021.

Increased focus

on Streaming

Acquired and merged

Lightbox with Neon;

Acquired RugbyPass;

Launched Sky Sport Now

9points

Net Promoter Score

(NPS) improvement

Through customer-first

approach

Sky’s growth strategy pillars
Streaming

BroadbandRugbyPass

Satellite

Strengthenour significant core

business through continued reliable

delivery and enhanced value

perception

Grow our entertainment and

sports streaming business. We are

using digital innovation to improve

the customer experience and move

to a lower-cost model

Growcustomer relationships with

broadband offers differentiated

on quality, service and price

Developand grow an international

rugby content business and become

the online destination for fans

globally

11

Performance milestones
Streaming

Acquired Lightbox and successfully

launched new Neon, strengthening

position as the leading local supplier in

paid entertainment streaming

Launched Sky Sport Now and delivered

double-digit growth each month since

the return of live sport in May

12

Performance milestones
Satellite

Significant improvements in satellite

customer retention with 13% churn in

FY20 (from 15% in FY19) and lower still

for direct customers at 11%

Optus contract renewed with enhanced

technical capability, greater contractual

flexibility and at a lower cost

13

Performance milestones
Broadband

Successful Sky Broadband trials in staff

homes, and soon to be extended to

customer group

Sky Broadband on target for full launch in

2021 to broaden and add value to

customer relationships

14

Performance milestones
RugbyPass

Acquisition of RugbyPass in August 2019

expanded reach into global rugby market

and offshore revenue pools

Current uncertainty for international

sport has slowed progress in streaming

business, but continue to see potential

for future growth

15

While we remain cautious due to the continued uncertainty
regarding the ongoing impact of COVID-19, Sky expects to deliver

results for the year ending 30 June 2021 as follows:

FY21 Outlook

1

$m

Revenue660 – 700

EBITDA125 – 140

NPAT

2

10 - 20

Capex45 - 55

1

Subject to no adverse change in operating conditions, including future economic impacts flowing from COVID-19.

2

NPAT presented is prior to any non-cash adjustments

Outlook

16

Formal Business

Resolution 1
Auditor’s remuneration

That the Board be authorisedto fix the auditor’s

remuneration for the ensuing year

18

Resolution 2
Director re-election

That Keith Smith, who was appointed by the Board on

21 April 2020 and retires at the Annual Meeting, be re-

elected as a director of the Company.

19

Resolution 3
Director re-election

That Mike Darcey, who retires at the Annual Meeting

and is eligible for re-election, be re-elected as a director

of the Company.

20

Shareholder Questions

This presentation has been prepared by Sky Network Television Limited and its group of companies (“the Company”) for informational purposes. This disclaimer
applies to this document and the verbal or written comments of any person presenting it.

Information in this presentation has been prepared by the Company with due care and attention. However, neither the Company nor any of its directors,

employees, shareholders nor any other person give any warranties or representation (express or implied) as the accuracy or compl eteness of this information. To

the maximum extent permitted by law, none of the Company, its directors, employees, shareholders or any other person shall have any liability whatsoever to any

person for any loss (including, without limitation, arising from any fault or negligence) arising from this presentation or any information supplied in connection

with it.

This presentation may contain projections or forward-looking statements regarding a variety of items. Such projections or forward-looking statements are based on

current expectations, estimates and assumptions and are subject to a number of risks, and uncertainties, including material adve rse events, significant one-off

expenses and other unforeseeable circumstances. There is no assurance that results contemplated in any of these projections and forward-looking statements will

be realised, nor is there any assurance that the expectations, estimates and assumptions underpinning those projections or forwa rd -looking statements are

reasonable. Actual results may differ materially from those projected in this presentation. No person is under any obligationto update this presentation at any

time after its release or to provide you with further information about the Company.

The Company has used the non-GAAP financial measure EBITDA and has presented adjusted results when discussing financial performance, as the directors and

management believe that these measures provide useful information on the underlying performance of the Company. EBITDA is define d by the Company as

earnings before income tax, interest expense, depreciation, amortisation and impairment, unrealised gains and losses on currency and interest rate swaps.

Adjustments made to Sky’s GAAP financial measures normalised for non-recurring costs and non-cash impairments, and are describedin more detail herein. You

should not consider this in isolation from, or as a substitute for, the information provided in the audited consolidated financial statements for the twelve months

ended 30 June 2020, which are available at https://www.sky.co.nz/investor-relations/results-and-reports.

The information in this presentation is of a general nature and does not constitute financial product advice, investment advice or any recommendation. The

presentation does not constitute an offer to sell, or a solicitation of an offer to buy, any security and may not be relied upon in connection with the purchase or

sale of any security. Nothing in this presentation constitutes legal, financial, tax or other advice.

Disclaimer

22

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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