Air New Zealand Investor Update (Op Stats) – September 2020

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Contents
• September 2020 traffic highlights
• Operating statistics table
• Recent media releases




September 2020 highlights

Note: The September 2020 Passenger Load Factor in the table below includes a 15-day period across which
social distancing requirements had to be maintained on board Domestic flights as a result of COVID-19.
Excluding the impact of social distancing, Domestic Passenger Load Factor was 79.3% (vs 67.7%), Short Haul
was 66.4% (vs 58.6%) and Group was 50.6% (vs 46.8%).










Group traffic summary
20202019% *20212020% * +
Passengers carried (000)6791,694(59.9%)1,7424,419(62.6%)
Revenue Passenger Kilometres(m)4763,761(87.3%)1,2389,918(88.2%)
Available Seat Kilometres (m)1,0184,428(77.0%)2,60911,793(79.0%)
Passenger Load Factor (%)46.8%84.9%(38.1 pts)47.4%84.1%(36.7 pts)
Ye a r-to-da te RASK
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Group18.9% 18.5%
Short Haul24.0% 23.9%
Long Haul(31.2%)(32.1%)
SEPTEMBER
% change in reported RASK
(incl. FX)
% change in underlying RASK
(excl. FX)
FINANCIAL YTD
+ The year to date percentage movements have b een adjusted on a daily weighted average b asis. The adjustment takes into
account the difference in days for the accounting month of July 2019 (28 days) compared with July 2020 (33 days). This is
b ecause Air New Zealand operates on a 4,4,5 accounting calendar b ut closes the annual accounts on 30 June.
* % change is b ased on numb ers prior to rounding.
1 Reported RASK (unit passenger revenue per availab le seat kilometre) is inclusive of foreign currency impact, and underlying RASK
excludes foreign currency impact.
Please note that the availab le seat kilometre (capacity) numb ers included in the tab les within this disclosure do not include any cargo-only
flights. This is b ecause these capacity numb ers are used to calculate passenger load factors and passenger RASK
2 November 2020

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Operating statistics table



GroupSEPTEMBERFINANCIAL YTD
2020
2019
% *20212020% *+
Passengers carried (000)679
1,694(59.9%)1,7424,419(62.6%)
Revenue Passenger Kilometres(m)476
3,761
(87.3%)1,2389,918(88.2%)
Available Seat Kilometres (m)1,018
4,428(77.0%)2,60911,793(79.0%)
Passenger Load Factor (%)46.8%
84.9%(38.1 pts)47.4%84.1%(36.7 pts)
Short Haul TotalSEPTEMBERFINANCIAL YTD
20202019% *20212020% *+
Passengers carried (000)669
1,482(54.8%)1,7153,864(57.9%)
Revenue Passenger Kilometres(m)3831,680
(77.2%)9764,462(79.3%)
Available Seat Kilometres (m)655
1,993(67.2%)1,5835,403(72.2%)
Passenger Load Factor (%)58.6%84.3%(25.7 pts)61.7%82.6%(20.9 pts)
DomesticSEPTEMBER
FINANCIAL YTD
20202019
% *20212020% *+
Passengers carried (000)6581,081(39.1%)1,6792,791(43.0%)
Revenue Passenger Kilometres(m)356546(34.7%)8941,422(40.4%)
Available Seat Kilometres (m)
526
637(17.4%)1,2451,704(30.7%)
Passenger Load Factor (%)
67.7%85.6%(17.9 pts)71.8%83.5%(11.7 pts)
Tasman / PacificSEPTEMBERFINANCIAL YTD
2020
2019% *20212020% *+
Passengers carried (000)
12
401(97.1%)361,072(96.8%)
Revenue Passenger Kilometres(m)271,134(97.6%)823,040(97.4%)
Available Seat Kilometres (m)
128
1,356(90.5%)3383,700(91.3%)
Passenger Load Factor (%)21.1%
83.6%(62.5 pts)24.3%82.2%(57.9 pts)
Long Haul TotalSEPTEMBERFINANCIAL YTD
20202019
% *20212020% *+
Passengers carried (000)
9
212(95.5%)27556(95.5%)
Revenue Passenger Kilometres(m)932,081(95.5%)2615,456(95.5%)
Available Seat Kilometres (m)3632,435(85.1%)1,0266,390(84.8%)
Passenger Load Factor (%)25.6%85.5%(59.9 pts)25.5%85.4%(59.9 pts)
Asia / Japan / Singapore +SEPTEMBERFINANCIAL YTD
20202019% *20212020% *+
Passengers carried (000)591(94.4%)14238(94.6%)
Revenue Passenger Kilometres(m)47803(94.2%)1252,110(94.4%)
Available Seat Kilometres (m)
172964(82.2%)4432,529(83.4%)
Passenger Load Factor (%)27.2%
83.3%(56.1 pts)28.1%83.4%(55.3 pts)
Americas / UKSEPTEMBERFINANCIAL YTD
20202019
% *20212020% *+
Passengers carried (000)
4122(96.4%)13317(96.1%)
Revenue Passenger Kilometres(m)461,278(96.4%)1373,346(96.1%)
Available Seat Kilometres (m)1911,471(87.0%)5833,861(85.7%)
Passenger Load Factor (%)24.1%86.9%(62.8 pts)23.4%86.7%(63.3 pts)
* % change is based on numbers prior to rounding
+ The year to date percentage movements have been adjusted on a daily weighted average basis. The adjustment takes into account the
difference in days for the accounting month of July 2019 (28 days) compared with July 2020 (33 days). This is because Air New Zealand operates
on a 4,4,5 accounting calendar but closes the annual accounts on 30 June.
Air New Zealand operates primarily in one segment, its primary business being the transportation of passengers and cargo on an integrated
network of scheduled airline services to, from and within New Zealand. The following operational data and statistics is additional supplementary
information only.

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Media Releases
(during the period 7 October to 1 Novem ber 2020)

Air New Zealand and Tourism New Zealand team up 21 October 2020
on safety video to star Aotearoa

Air New Zealand has kicked off filming its next safety video which is set to showcase some of the best of
Aotearoa.

The safety video is being created in partnership with Tourism New Zealand. Air New Zealand and Tourism
New Zealand signed a new three-year Memorandum of Understanding last year to undertake cooperative
marketing activity to promote New Zealand.

Air New Zealand General Manager Brand & Marketing Jeremy O’Brien says some of the safety video scenes
were filmed in Tairāwhiti Gisborne yesterday, and in other regions over the past week.

“While New Zealand’s scenery has been the backdrop for many Air New Zealand safety videos, this time it
has a starring role.

“It’s fantastic to team up with Tourism New Zealand to combine efforts and showcase some of our world-
famous scenery and destinations through this safety video. This safety video is a truly collaborative effort with
Tourism New Zealand and by working in partnership we can showcase New Zealand’s iconic attractions to
both New Zealanders and a global audience. It is undoubtedly the best time for Kiwis to discover what we’re
world famous for and the video will also help support the recovery of international tourism once borders
reopen.

“Air New Zealand has become known around the world for leading the way when it comes to inflight safety
videos. Our videos continue to deliver real value and make customers stop and pay attention to our important
safety messages.”

Air New Zealand’s next safety video will be out later this year. The video will feature local actors as well as
Air New Zealand cabin crew.


Air New Zealand update on Safe Travel Zone with NSW 15 October 2020

Air New Zealand has operated its first flights as part of the Safe Travel Zone with New South Wales.

From 16 October, passengers travelling from New Zealand will be able to travel to New South Wales without
the requirement for quarantine on arrival in Australia.

Passengers travelling from New Zealand will be required to complete a health declaration stating they have
been in New Zealand the preceding 14 days. Health screening will also take place on arrival in Sydney.

Air New Zealand Chief Executive Officer Greg Foran says in order for the airline to continue to carry
passengers safely and identify passengers with travel not originating in New Zealand, it has introduced what’s
known as ‘quarantine’ and ‘quarantine-free’ flights.

“The quarantine-free flights will be for travellers originating from New Zealand who are flying from Auckland
to Sydney and are not required to quarantine on arrival in Australia. Quarantine flights will be open to
passengers who do not meet the Safe Travel Zone criteria and will be required to quarantine on arrival in
Australia.

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“Flight NZ103 tomorrow will depart Auckland at 10:40am NZT and will be a quarantine-free flight. It is expected
to arrive in Sydney around 12:20pm (AEDT).

“It’s been a huge undertaking to ensure we are ready for this one-way arrangement. We know passengers
onboard may have been waiting a long time to get back to New South Wales. Around 90 percent of those
travelling on tomorrow’s flight are booked to travel one-way.”

Air New Zealand is currently operating eight return flights between Auckland and Sydney per week and will
look to operate two quarantine flights per week, while the remaining flights will be quarantine-free.

Between 16 October and 24 October, the airline will operate three quarantine flights – on 17 October, 22
October and 24 October and all other flights will be quarantine-free. On 22 October the airline will operate
both a quarantine-free and a quarantine flight. The airline is working through flights from 25 October.

Passengers planning to travel interstate beyond New South Wales will need to ensure they have checked
state and territory travel restrictions and have the appropriate exemptions/approvals to travel as these
continue to change.

This Safe Travel Zone is a one-way arrangement and those returning to New Zealand will still need to
quarantine for 14 days upon return, provide payment for quarantine and register their managed isolation
accommodation requirements via the New Zealand Government’s
Managed Isolation and Quarantine
website.

Due to Australian State restrictions, fares beyond Sydney to destinations within Australia are not available to
be booked via Air New Zealand.

Quarantine flights will not be able to be booked by people beginning their journey in New Zealand.

More information on those eligible to travel to New South Wales as part of the Safe Travel Zone can be found
here – https://covid19.homeaffairs.gov.au/new-zealand-safe-travel-zone




Air New Zealand offers thousands of domestic fares for under $60 12 October 2020

Air New Zealand is offering more than 140,000 domestic one-way fares for under $60.

The fares are available for travel in the second half of November through to the first half of February 2021.

Air New Zealand Chief Customer and Sales Officer Leanne Geraghty says the fares are available to all of
the domestic destinations the airline flies to.

“Whether Kiwis are looking to check out a place they’re yet to explore in New Zealand or planning a catch
up with friends and family, this is their chance to fly at a fantastic price.

“The school holidays brought a big boost to domestic tourism and we hope these fares will encourage New
Zealanders to keep travelling and take advantage of some of the great deals tourism operators are
providing at the moment.”



Tickets for Air New Zealand’s World Premiere in the Air with 8 October 2020
Kiwi band SIX60 sell out in seven hours

Tickets for Air New Zealand’s World Premiere in the Air, a dedicated flight from Auckland to Dunedin
that will premiere a new film about Kiwi band SIX60 have been snapped up in just seven hours.

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Ticket holders will have the chance to rub shoulders with the band, who will be travelling on the
service, as well as be the first in the world to see the film SIX60: Till the Lights Go Out by local film
maker Julia Parnell.

Air New Zealand’s General Manager Brand and Marketing Jeremy O’Brien says the speed at which
the flight sold out is a sign of just how popular SIX60 is with New Zealanders young and old.

“We’re thrilled the tickets sold so quickly – it’s a real reflection of the band’s popularity and how
proud we are of them as Kiwis. We’re putting on our larger A321neo aircraft for the service, and we
expect the full flight will help boost local business and tourism in Dunedin over the weekend. We’re
really excited to host the premiere inflight and look forward to welcoming customers on board in
November.”

Flight NZ660 departs Auckland for Dunedin on Saturday 14 November.