Booking.com for Business Partnership

1
Serko Limited, 125 The Strand, Parnell, Auckland, New Zealand
T: +64 9 309 4754, investor.relations@serko.com
Incorporated in New Zealand ARBN 611 613 980

Market Release
24 March 2021

Booking.com for Business Partnership
Booking.com for Business global customer transition has commenced

Serko Limited (NZX/ASX:SKO), a leader in online travel booking and expense management for business, today
provided an update on an important milestone in its partnership with Booking.com. Serko and Booking.com
have commenced the transition of existing Booking.com for Business customers to the new Zeno powered
platform.
The transition of existing customers to the new platform will be phased as additional languages and regional
content are added, with the majority of active users currently expected to be migrated within two to three
months of the start of the upgrade.
Current Booking.com for Business users will be upgraded to the new Zeno powered experience which builds
towards our goal of delivering a connected trip experience for business travelers - offering flights and ground
transportation in select markets initially - in addition to the existing breadth of accommodation options.
Darrin Grafton, CEO of Serko said: “This is an important milestone, not only launching a highly scalable platform
that caters to existing Booking.com for Business customers worldwide but marking the start of our vision to
bring the connected trip experience to business travelers globally. The Serko and Booking.com teams have
achieved this together under what could be considered one of the most trying years in the history of our
industry and to make this happen faster than expected is a credit to the amazing teamwork on both sides.“

Revenue from this activity is not anticipated to materially impact Serko’s revenue in FY21. However, as previously
indicated, the revenue from Booking.com for Business customers is expected to be material in FY22. Further
information will be provided at Serko’s Full Year Results announcement in May 2021 following the transition
period.
Ends
For and on behalf of Serko Limited
Susan Putt
Chief Financial Officer
For investor relations queries please contact:
Susan Putt
Chief Financial Officer
Serko +64 9 309 4754 or +64 21 388 009
investor.relations@serko.com

2
Serko Limited, 125 The Strand, Parnell, Auckland, New Zealand
T: +64 9 309 4754, investor.relations@serko.com
Incorporated in New Zealand ARBN 611 613 980

For media relations queries please contact:
Nick Whitehead
Head of Marketing
Serko +64 21 892 996
nick.whitehead@serko.com

About Serko
Serko is a leader in online travel booking and expense management for the business travel market. Zeno is Serko’s next
generation travel management application, using intelligent technology, predictive workflows, and a global travel
marketplace to transform business travel across the entire journey. Serko is listed on the New Zealand Stock Exchange Main
Board (NZX:SKO) and Australian Securities Exchange (ASX:SKO). Serko employs more than 235 people worldwide, with its
headquarters in New Zealand, and offices across Australia, China, and the U.S. Visit www.serko.com for more information.