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Digital acceleration delivering on NZME’s 2023 strategy

Investor Presentation17 November 2021NZMCommunication Services

MARKET ANNOUNCEMENT



18 November 2021




Digital acceleration delivering on New Zealand Media and

Entertainment’s 2023 strategy

AUCKLAND, 18 November 2021: Today NZME Limited (NZX: NZM, ASX: NZM) (“NZME”)

will deliver its 2021 strategy update through a virtual Investor Day.

The NZME 2021 Investor Day Presentation is attached to this announcement.

NZME’s Chairman Barbara Chapman highlights NZME’s significant transformation into a digitally

focussed media business, supported by strong brands, platforms, and people.

Digital audience and revenue transformation are illustrated across all three of NZME’s strategic

pillars – Audio, Publishing and OneRoof.

Ms Chapman also attributes NZME’s achievements during 2021 to a commitment across the

business to its key strategic priorities and to the Board’s guiding principles introduced during

2020.

These principles are now firmly established, ensuring NZME delivers to the expectations of its

customers, and through them to NZME’s shareholders:

 Customer First

 Win with Quality

 Digital Acceleration

 Audience Expansion

 Top Performance

CEO Michael Boggs outlines how NZME’s focus on its three strategic priorities has supported

NZME’s achievements across 2021 including revenue market share growth across all platforms

and audience growth to record levels especially across NZME’s digital platforms.

NZME’s strategic priorities are:

 New Zealand’s Leading Audio Company

 New Zealand’s Herald

 OneRoof – Your Complete Property Destination

In the presentation NZME executives provide performance and achievement updates across

NZME’s Audio, Publishing and OneRoof business units.

The presentation also includes the following Outlook Update:

 Despite the restricted operating environment, 4th Quarter revenues have

been encouraging

 Real Estate markets have shown signs of a positive recovery over recent weeks

 Our audiences have been at record levels particularly on our digital

platforms nzherald.co.nz and iHeartRadio as we Keep Kiwis in the know



 NZME has been adapting to the economic and operating environment as the Covid-

19 restrictions have continued. NZME continues to expect to deliver EBITDA

1

in the

range of $63m to $67m for the full year 2021 (2020 EBITDA

1

of $67.3m)

 We are engaging with Google and Facebook with regards to them

accessing and supporting editorial content


Audio

Jason Winstanley, Chief Radio Officer, provides updates on the growth in digital audio audience

and revenues via NZME’s digital audio platform, iHeartRadio.

Also shared are details of broadcast audio growth across NZME’s leading talk brand Newstalk

ZB and in key breakfast audiences across the majority of NZME’s music radio networks,

especially in the key 25 to 54-year-old audience demographic.

And investors are given insights into future focussed audience growth initiatives in sports

entertainment, youth audiences and podcasting.

Publishing

Carolyn Luey, Chief Digital and Publishing Officer, outlines the transition of NZME’s publishing

business to its current state of a digital centric business with a focus on digital subscriptions.

Shayne Currie, Managing Editor, updates audience expansion initiatives, multi-platform

storytelling and personalisation alongside initiatives to revitalise NZME’s regional and

community titles as well as plans to build a digitally focussed youth audience model designed

to build engagement with New Zealand’s future leaders and decision makers.

Matt Wilson, Chief Operating Officer, provides an update on NZME’s subscription offering.

Digital subscriber growth continued at pace across 2021 with digital and print enabled

subscribers now totalling 135,500 and digital only subscribers totalling 78,500.

Also highlighted are continuous improvements to the NZ Herald Premium value proposition,

with enriched personalisation a key focus of future subscriber benefits.

OneRoof

Paul Maher, Chief of OneRoof, details progress of OneRoof property listings, which have shown

robust growth through 2021 alongside significant growth in OneRoof awareness as a national

brand.

The update also highlights initiatives supporting OneRoof’s strategy by strengthening core

residential listings, being indispensable to agents and by expanding the OneRoof portfolio.

Performance Overview

NZME’s Chief Financial Officer, David Mackrell, provides an overview of NZME’s financial

performance, including strong growth in digital advertising revenue and radio advertising

showing recovery from 2020. Both have contributed to stable earnings during 2021 despite

the ongoing impacts of COVID-19.

Details on NZME’s net debt position are confirmed with $100m fully repaid in the last three

years.

Investors are also supplied details of NZME’s Dividend and Capital programme. NZME advises

investors that with a clearer business outlook, and with the completion of the sale of GrabOne,

the NZME Board intends to undertake an on-market share buy-back of up to $30m to

commence in early 2022.



NZME also confirms the permanent cost reductions implemented in 2020 have been maintained

across 2021.

Details are presented of the EBITDA margin growth NZME is targeting for each of its strategic

divisions as represented in the following table:

FY21F EBITDA

1

Margin FY23 EBITDA

1

Margin Target

Audio 11% 15% – 17%

Publishing 18% 19% – 20%

OneRoof 2% 15% – 25%


1. EBITDA is a non-GAAP measure and is presented as excluding the impact of IFRS16, and excluding exceptional items

(redundancy costs, one-off projects and other exceptional items).


ENDS

Authorised by Michael Boggs, CEO.

For further information:

David Mackrell

Chief Financial Officer

T: +64 21 311 911

Email: david.mackrell@nzme.co.nz


For media enquires:

Cliff Joiner, GM Communications

New Zealand Media and Entertainment

T: +64 21 270 9995

cliff.joiner@nzme.co.nz

---

1
A leading integrated media company

NZME INVESTOR DAY

18 November 2021

2
1.Chairman's AddressBarbara Chapman, Chairman10:00am –10:10am

2.CEO OverviewMichael Boggs, Chief Executive Officer10:10am –10:20am

3.Performance OverviewDavid Mackrell, Chief Financial Officer10:20am –10:30am

4.AudioJason Winstanley, Chief Radio Officer10:30am –10:50am

5.Publishing

Carolyn Luey, Chief Digital & Publishing Officer

Shayne Currie, Managing Editor

Matthew Wilson, Chief Operations Officer

10:50am –11:40pm

6.OneRoofPaul Maher, Chief of OneRoof 11:40pm –12:10pm

7.Summary / Q&AAll presenters 12:10pm –

Agenda

3
1.Chairman’s Address

Barbara Chapman

Chairman

4
Barbara Chapman

Independent Chairman

David Gibson

Independent Director

Carol Campbell

Independent Director

Guy Horrocks

Independent Director

Sussan Turner

Independent Director

1.Chairman’s Address

Board Members

5
2.CEO Overview

Michael Boggs

Chief Executive Officer

6
Our national and local

presence allows us to offer

advertisers broad access to

their target markets

> 88%

ofthe people

living in the

North Island

1

~ 92%

ofthe people

living in

Auckland

1

~ 74%

of the people

living in South

Island

1

SOURCE:

1.

Nielsen CMI Fused Q3 20 –Q2 21 August 2020 AP15+ (Included weekly print,weekly claimed radio & monthly unique digital audience).

1*

Those who intend to buy/sell/build in the next 12

months who engage with NZME.

2.

GfK RAM, Commercial Radio, S3 2021, Total NZ, M-S 12mn-12mn, Cumulative Audience000s, AP10+ (unless otherwise stated).

3.

OneRoof’slistings as a percentage

of residential for-sale real estate listings on trademe.co.nz as of 30 June 2021.

2.CEOOverview

NZME reaches an audience of more than 3.4 million

New Zealanders

1

NZ’s #1 radio station

and favourite

breakfast talk show

2

NZ’s #1 radio station

and favourite

breakfast music show

2

89% of residential

for-sale listings

nationwide

3

NEWS

2.8 MILLION PEOPLE ENGAGE WITH OUR

NEWS CONTENT

1

SPORTS

OUR SPORTS BRANDS ENGAGE WITH 1.1

MILLIONPEOPLE

1

ENTERTAINMENT

IN ENTERTAINMENT WE ENGAGE WITH

2.6MILLION PEOPLE

1

CLASSIFIEDS

WE ENGAGE WITH648,000PEOPLE WHO

INTEND TO BUY/SELL/BUILD PROPERTY

1*

7
6am –9am9am –3pm3pm –7pm

Wake up in

the morning

The morning

workout

Get ready for

the day

Travel to

work or study

Break from

work or study

Working or

studying

Travel from

work or study

After work

activities

OnlineAudioOnlineAudioPrintOnlineAudioAudio

When Kiwis wake

up, we are

checking our

phones for the

latest news

For those who

exercise, online

music and

podcasts are our

chosen media to

accompany us

Multi-tasking is

important! A

quarter manage

to fit in checking

the news while

listening to online

music

Radio listening is

the favourite for

the daily

commute with

41% tuning in.

Over aquarter are

listening to online

audio

Lunch breaks are

where print is at

its most popular

Digital media

dominate here

47% of 25-54s will

listen to radio on

the daily

commute. Over a

third are listening

to podcasts

during this time

Whilst out and

about, we’re

multi-tasking and

listening to our

favourite portable

media, 37% will

listen to radio

SOURCE: NZME Media Engagement Study ‘How we’re engaging’ May 17

th

-28

th

May 2021n=1000 nationally representative New Zealanders.

2.CEOOverview

NZME’s Digital, Audio and Print brands and platforms

are part of New Zealanders daily habits

8
PROMOTING A HEALTHY, DIVERSE AND SAFE WORKPLACE

We will embed a high performing health and safety culture and will

regularly report on our performance. We will strive for a collaborative

and welcoming place to work.

We will adopt and strengthen policies for the promotion of gender

equality and diversity.

CHAMPIONING THE CRAFT

We will ensure we are mentoring the next generation of journalists

and broadcasters. We will develop our people to maintain and grow

the craft.

EQUIPPING OUR PEOPLE

We will commit to offering our staff relevant and impactful training

to create new opportunities for growth and innovation.

Top GradEmployer for

Media& Comms Category2021

30 UNDER 30

Excellence Awardee

HR team of the Year 2021

2.CEOOverview

We provide a workplace that fosters

innovation, engagement and inclusion

9
Executive Team

2.CEOOverview

Michael Boggs

Chief Executive Officer

Shayne Currie

Managing Editor

Paul Hancox

Chief Revenue Officer

Carolyn Luey

Chief Digital & Publishing

Officer

David Mackrell

Chief Financial Officer

Paul Maher

Chief of OneRoof

Katie Mills

Chief Marketing Officer

Allison Whitney

General Counsel

Matthew Wilson

Chief Operations Officer

Jason Winstanley

Chief Radio Officer

10
New Zealand’s

leading audio

company

New Zealand’s

Herald

Your complete

property

destination

2023 Strategic Priorities were introduced in 2021

2.CEOOverview

11
•Keep Kiwis in the know

and entertained with

up to the minute news

and entertainment

•Ensure commercial

opportunities deliver

outstanding campaign

performance with

robust post-campaign

reporting

•Improve the end-to-

endcustomer

experience

•Deliver suite of

products that

customers value

•Premium, independent

journalism

•Trust and engagement

focus

•Identify, attract, and

retain NZ's best

•Ensure our platforms

are best placed to

deliver audience

experiences and

advertiser outcomes

•New tools, technology

to aid audience

engagement across all

platforms

•Data capability growth

•Cement iHeartRadio

as NZ’s leading free

audio service

•Grow NZ’s leading

Podcasting network

•Scale NZ-wide brand

audience

•Diversification –

geographically,

culturally,

demographically

•Place our content

where our audiences

are, with close links to

the community

•Attract new audiences

through innovative

digital-first formats

•Extend OneRoof

listings verticals

•Deliver leading returns

for shareholders

•Accelerate subscriber

growth

•Grow share of digital

media market

•Simplification

1Customer First2Win with Quality

3Digital Acceleration

4Audience Expansion

5Top Performer

2.CEOOverview

These strategic principles have guided the delivery

across the strategy

12
SOURCE:

1.

PwC Radio advertising market benchmark report, 12 months to December 2018 –10 months to 31 October 2021 (current).

2.

PwC NPA quarterly performance comparison report, December

2018 -9 months to 30 September 2021 (current).

3.

IAB digital advertising revenue –General Display, IAB NZ Digital advertising revenue report, Q1 2018 –Q1 2021 (current).

39.0%

39.5%

40.4%

41.0%

30.0%

32.0%

34.0%

36.0%

38.0%

40.0%

42.0%

-

50

100

150

200

250

300

FY18FY19FY20Current

Market Share %

Market Revenue ($m)

Total Radio Advertising Market Revenue and

NZME Share %

1

Market RevenueNZME Share

44.8%

46.9%

47.1%

47.8%

30.0%

32.0%

34.0%

36.0%

38.0%

40.0%

42.0%

44.0%

46.0%

48.0%

50.0%

-

50

100

150

200

250

300

FY18FY19FY20Current

Market Share %

Market Revenue ($m)

Total Print Advertising Market Revenue and

NZME Share %

2

Market RevenueNZME Share

23.3%

23.5%

24.2%

25.2%

15.0%

17.0%

19.0%

21.0%

23.0%

25.0%

27.0%

153

154

155

156

157

158

159

160

161

162

163

164

FY18FY19FY20Current

Market Share %

Market Revenue ($m)

Digital Display Advertising Market Revenue and

NZME Share %

3

Market RevenueNZME Share

2.CEOOverview

Delivering market share growth across all platforms

13
2.CEOOverview

-

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

FY19FY20FY21F

Revenue ($m)

Digital Audio Revenue

-

10.0

20.0

30.0

40.0

50.0

60.0

FY19FY20FY21F

Revenue ($m)

Digital Publishing Revenue

Digital Subscriber Revenue

Digital Publishing Advertising Revenue

-

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

FY19FY20FY21F

Revenue ($m)

Digital OneRoof Revenue

NZME's digital media strategy is delivering revenue growth

across all strategic pillars

14
-

5

10

15

20

25

JanFebMarAprMayJunJulAugSep

Advertising Revenue ($m)

NZME Total Advertising Revenue Q1-Q3 2019-2021

201920202021

[ Q1 2021 vs 2019 (-5.5%) ]

[ Q2 2021 vs 2019 (-1.0%) ]

[ Q3 2021 vs 2019 (-11.7%) ]

Advertising Revenue

% change

(Q1-Q3 2020)

% change

(Q1-Q3 2019)

Audio15.5%(6.3%)

Publishing17.9%(8.1%)

OneRoof21.5%(3.1%)

•Advertising revenue for H1 2021 was 3.2%

lower than the first half of 2019. However, for

the month of June, revenue was higher than

June 2019

•The 3

rd

quarter was tracking well until NZ

moved into a level 4 lockdown on 17 August

2021 resulting in the quarter being lower than

2019 but 7% higher than 2020

•Advertising revenues for Q4 2021 have been

less impacted by the lockdowns and are

expected to be close to last year’s levels

2.CEOOverview

Advertising Revenue had recovered to 2019 levels prior

to Q3 2021 lockdowns

15
•Despite the restricted operating environment,4

th

Quarter revenues have been

encouraging

•Real Estate markets have shown signs of a positive recovery over recent weeks

•Our audiences have been at record levels particularly on our digital platforms

nzherald.co.nz and iHeartRadio as we Keep kiwis in the Know

•NZME has been adapting to the economic and operating environment as the Covid-19

restrictions have continued. NZME continues to expect to deliver EBITDA

1

in the range

of $63m to $67m for the full year 2021 (2020 EBITDA

1

of $67.3m)

•We are engagingwith Google and Facebookwith regards to them accessingand

supporting editorial content

NOTE:

1.

EBITDA is a non-GAAP measure and is presented as including the impact of IFRS16, however excluding exceptional items (redundancy costs, one-off projects and other exceptional

items) to allow for a like-for-like comparison between financial years.

2.CEOOverview

Outlook Update

16
3.Performance Overview

David Mackrell

Chief Financial Officer

17
NOTE:

1.

FY21 Forecast includes 9 months actuals and 3 months forecast.

2.

EBITDA is a non-GAAP measure and excludes the impacts of exceptional items (redundancy costs, one-off projects and other

exceptional items). Please refer to the NZME Results Presentation on NZX and ASX for a full explanation.

3.

FY19 NPAT excludes goodwill impairment of $175m.

4.

FY21F NPAT excludes impact of

GrabOnegain on sale.

-

10

20

30

40

50

60

70

80

FY18FY19FY20FY21F

$m

Performance

12 3 4

EBITDA (IFRS 16)NPAT

3.CFOPerformance Overview

Earnings stable despite Covid impacts

-

50

100

150

200

250

300

350

400

450

FY18FY19FY20FY21F

Revenue ($m)

Revenue

1

PublishingAudioOneRoofGrabOneOther

18
Radio Advertising showing recovery from 2020 Covid impact while Print advertising has been flat

-

20

40

60

80

100

120

FY18FY19FY20FY21F

Advertising Revenue ($m)

Advertising Revenue by Channel

PrintRadioDigital

42%

39%

34%

32%

40%

42%

43%

43%

18%

19%

23%

26%

-

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

FY18FY19FY20FY21F

Advertising Revenue Channel Split

PrintRadioDigital

3.CFOPerformance Overview

Strong growth in Digital Advertising Revenue

19
Forecast is based on

midpoint of guidance

range included in the

outlook statement.

Cost pools that relate

to multiple divisions

have been allocated

based on revenue,

geography and

headcount.

NOTE:

1.

Operating EBITDA is a non-GAAP measure which includes the impact of IFRS16 and excludes exceptional items (redundancy costs, one-off projects and other exceptional items) to allow for a

like-for-like comparison between 2019, 2020 and 2021 financial years. Please refer to the NZME Results Presentations on NZX and ASX for a full explanation.

2.

EBITDA is a non-GAAP measure

equivalent to Operating EBITDA but excluding the impact of IFRS16.

3.CFOPerformance Overview

FY21F Divisional Performance

$mAudioPublishingOneRoofGrabOneOtherTotal

Reader Revenue

Print -70 ---70

Digital-12 ---12

Total Reader Revenue-82 ---82

Advertising Revenue

Radio101 ----101

Print-64 13 --77

Digital3 55 7 -1 67

Total Advertising Revenue104 119 20 -1 244

Other Revenue1 8 0 7 3 20

Total Revenue105 209 20 7 4 346

People and Contributors52 77 6 2 4 142

Print & Distribution-45 7 --51

Agency Commission & Marketing18 20 4 1 0 44

Other16 21 2 0 5 44

Total Costs86 162 19 4 8 280

Operating EBITDA

1

19 47 1 3 (5)65

IFRS16 Adjustments7 8 1 0 0 16

EBITDA (pre IFRS16)

2

12 39 0 3 (5)49

EBITDA (pre IFRS16)

2

Margin %11%18%2%N/AN/A14%

20
$mFY20FY21 and

beyond

Temporary / Activity

Related Savings

30-

Permanent Savings1620

Total Savings4620

Cost savings implemented in 2020 vs. FY19:

•Permanent costs reductions implemented in 2020

maintained in 2021

•2021 cost base higher due to increased activity

versus2020 and lower temporary savings

3.CFOPerformance Overview

Permanent Cost Base reduction maintained

-

50

100

150

200

250

300

350

400

FY18FY19FY20FY21F

Expenses ($m)

Total Operating Expenses

People & ContributorsPrint & Distribution

Agency Commission & MarketingOther

21
•GrabOnesale which was announced in August

2021 andcompleted on 29 October 2021 as

planned

•The business and assets were sold for $17.5m

which, after settling merchant liabilities and sale

costs, resulting in a net cash inflow of $13.1m

•GrabOnehascontributed ~$3m to EBITDA each

year

3.CFOPerformance Overview

Impact of GrabOneSale

$m

Gain on Sale

Sale Price17.5

Book Value of Assets(1.1)

Sale Costs (0.5)

Gain on Sale15.9

Cash Flow

Sale Price17.5

Merchant Liabilities to be settled(3.9)

Sale Costs(0.5)

Net Cash inflow 13.1

22
Given the size of the NZ Market and

the strong position that Trademehas

in the Automotive Classifieds

market,NZME is reviewing new

models based on international

experience.

No significant investment expected

until future models are evaluated in

2022.

1.3 Million

change of ownership

transactions per year

3.85 Million

Light vehicles in

the NZ fleet

119K

New vehicles

registered per year

~$30m

Trademe

Dealer revenue

1

~$1m

DRIVEN

revenue FY 21F

NOTE:

1.

Estimate based on FY19 motors revenue (dealers, cars only). SOURCE:

2.

DRIVEN and Trade Me website as at11 November 2021.

3.

Nielsen Online Ratings July 2021.

DRIVEN has a similar number of dealer listings to Trademe, butwith its private listings and larger audience,

Trademehas a strong market position.

3.CFOPerformance Overview

Automotive remains an opportunity

10

20

30

40

50

60

DRIVENTrademe

Dealer Listings Volume ('000)

2

0

100

200

300

400

500

600

700

800

DRIVENTrademe

Monthly Unique Audience ('000)

3

23
NOTE:

1.

FY21F Capital Expenditure consists of 10 months to 31 October 2021 plus expected November –December 2021 spend. For the avoidance of doubt, FY21F has not been adjusted to

incorporate IFRS Interpretations Committee’s April 2021 agenda ruling on recognition of Software-as-a-Service (SaaS) costs.

•Capital Expenditure in 2021 expected to be

~$10m

•Recent interpretation of accounting

standards in regard to costs relating to the

implementationofSoftware as a service

(SaaS) solutionsmay result in previously

capitalised costs being expensed in the

future

3.CFOPerformance Overview

Capital Expenditure expected to be $10-12m per year

14

12

6

10

-

2

4

6

8

10

12

14

16

FY18FY19FY20FY21F

Capex ($m)

Capital Expenditure

1

24
FY21F EBITDA

1

Margin

FY23 EBITDA

1

MarginTarget

Audio11%15% –17%

Publishing18%19% –20%

OneRoof2%15% –25%

NOTE:

1.

EBITDA is a non-GAAP measure and is presented as excluding the impact of IFRS16, however excluding exceptional items (redundancy costs, one-off projects and other exceptional items).

3.CFOPerformance Overview

EBITDA margin growth targeted across each division as

part of FY23 Strategy

25
•Net Debt of $100m fully repaid in the last

3 years

•GrabOnesale has resulted in net cash

position at the end of October 2021

•Target Leverage ratio remains 0.5 to 1.0

times rolling 12 monthEBITDA

2

(pre

IFRS16)

NOTE:

1.

“Current” Net Cash position as at31 October 2021.

2.

Operating EBITDA is a non-GAAP measure and is presented as including the impact of IFRS16, however excluding exceptional

items (redundancy costs, one-off projects and other exceptional items) to allow for a like-for-like comparison between 2019 and 2020 financial years. Please refer to the NZME Half Year Results

Presentation on NZX and ASX for a full explanation.

3.CFOPerformance Overview

Net Debt fully repaid

1.8

1.5

0.6

0.3

-

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

(20)

-

20

40

60

80

100

120

FY18FY19FY201H FY21Current

Leverage Ratio (Net Debt / 12 month Operating

EBITDA (pre IFRS 16))

Net Debt / (Cash) ($m)

Axis Title

Net Debt / (Cash)

1

and Leverage Ratio

Net Debt / (Cash)Leverage Ratio

26
Dividend Policy

"NZME intends to pay dividends of 30-50% of Free Cash Flow subject to being within its target leverage ratio and having regard to

NZME's capital requirements, operating performance and financial position."

•Interim dividend of 3 cents per share declared in August

2021signalled the intention to return to regular Dividend

payments

•Given the trajectory of net debt, this has resulted in a

leverage position well below the target leverage range

•The Board was in a position to announce a capital

return to shareholders in August 2021 but paused due

to the uncertainty of Covid related restrictions

•With a clearer business outlook, combined with the

completion of the sale of GrabOne, the Board intends to

undertake an on-market share buy-back of up to $30m

to commence in early 2022

•Details and the required disclosure statement will be

provided to shareholders before the end of the year

3.CFOPerformance Overview

Dividend and Capital Return

NOTE:

1.

EBITDA is a non-GAAP measure and is presented as excluding the impact of IFRS16, however excluding exceptional items (redundancycosts, one-off projects and other exceptional items).

Dividend Calculation Example based on Midpoint of Guidance

$m

EBITDA (inc IFRS 16)

1

65

Depreciation and Amortisation

(18)

Interest on loans

(1)

Interest and Depreciation on Leases

(16)

Non-Recurring

(2)

Tax

(8)

NPAT

20

Add Depreciation

18

less Capital Expenditure

(11)

Working Capital Movement

0

Free Cash Flow

27

Dividend example

30-50% of Free Cash Flow

$8m to $14m

Cents per Share

4 to 7 cents per share

3.Audio

28
3.Audio

Jason Winstanley

Chief Radio Officer

29
SOURCE:

1.

GfK RAM, Commercial Radio, S4 2020 –S2 2021,Total NZ, Market Share %, AP10+, NZME excl. Partners.

2.

PwC Radio advertising market benchmark report, Dec 2020, 12 months to 31 Dec

2020,

2*

June 2021 Rolling 12-month average. Note: report excludes independent broadcasters and contra revenue.

3.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ

IFRS 16, however excluding exceptional items (redundancy costs, one-off projects and other exceptional items).

3.AudioNew Zealand’s leading audio company

Scorecard

Metric

FY 2020

Achievement

H1 20212023 Target

NZME share of total

audience

35.6%

1

34.4%

1

> 1% share point growth

per annum

Radio Revenue Share40.4%

2

40.9%

2*

> 1% share point growth

per annum

Digital audio revenue as a

% of total audio revenue

2.4%3.2%5%

EBITDA

3

Margin Target (pre

NZIFRS16)

14%10%15 –17%

30
SOURCE:

1.

TheInfinite Dial 2021, Edison Research, Triton Digital,Nielsen Audio RADAR 149, June 2021, publicly available via Radio Advertising Bureau.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

201220132014201520162017201820192020

% of Total US Population 12+

Audio listening –US

1

% listened to in the last month digital / week terrestrial

Weekly Terrestrial Radio ListeningMonthly Online Audio ListeningMonthly Podcast Listening

•The audience for broadcast

radioremains the highest, with

83% ofAmericans aged 12+

listening to terrestrial radio

weekly in 2020

•Digital audiolistening is

growing, and podcasting is

accelerating, presenting a

larger total audio eco-system

3.AudioNew Zealand’s leading audio companyBackground

Broadcast radio globally remains high with Digital audio

growing the total audio eco-system

31
Broadcast radio is consistent, reaching over 3.7 million New Zealander's each week

1

and remains the primary

platform from 6am to 7pm weekdays, reaching over twice as many people as any other audio channel at

breakfast

SOURCE: 1. GfK, RAM, Total NZ, S3 2021, Mon-Sun 12mn-12mn, Cumulative Audience 000s, AP10+​. 2. GfK, RAM, Commercial Radio, S1/2017-S3/2021,Major Markets, M-S 12mn-12mn, Cumulative Audience (000s),

AP10+*Radios 2012-2016(NZ Major Markets include Auckland, Wellington, Christchurch, Northland, Waikato, Tauranga, Rotorua, Hawke's Bay, Taranaki, Manawatu, Nelson, Dunedin and Southland.) Total NZ Audience has only

been surveyed since 2017 therefore regional (i.e.non major market) audience is excluded from this chart). 3. NZME Media Engagement Study ‘How we’re engaging’ May 17th -28th May 2021 n=1000 nationally representative New

Zealanders.

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Mon –Fri

6am-9am

Mon –Fri

9am-12pm

Mon –Fri

12pm-3pm

Mon –Fri

3pm-7pm

Mon –Fri

7pm-10pm

Mon –Fri

10pm-12am

Mon –Fri

12am-6am

% New Zealanders reached

NZ Audio reach across the day

3

Radio FM/AMOnline RadioOnline MusicPodcasts

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

1-20122-20121-20132-20131-20142-20141-20152-20151-20162-20163-20161-20172-20173-20174-20171-20182-20183-20184-20181-20192-20193-20194-20191-20203-20204-20201-20212-20213-2021

Audience (000’s)

Cumulative Audience -NZ Major Markets only (000’s)

2

All Commercial RadioPopulation Major Markets

3.AudioNew Zealand’s leading audio companyBackground

Broadcast radio is the primary audio platform in NZ

32
•In the US, terrestrial radio revenue

remains the major driver in Audio

revenues –share of total advertising

revenue market forecast stable at 5.5%

in 2021¹

•The US podcast industry is forecast to

reach US$1 billion in annual advertising

revenue in 2021 and is projected to

double to US$2 billion by 2023²

SOURCE:

1.

Zenith Optimedia(2017-2018) & Dentsu(2019-2020)

2.

IAB’s U.S. Podcast Advertising Revenue Study 2021.

6.2%

5.9%

5.8%

5.6%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

2017201820192020

Share (%)

Radio Share of Advertising Revenue –

Global

1

3.AudioNew Zealand’s leading audio companyBackground

Globally radio’s share of advertising has remained relatively

stable –podcasting is a growth opportunity

33
SOURCE:

1.

Radio Advertising Benchmark Report” PwC –October 2021, 8 November 2021. NZME and Mediaworks only. 2021F represents October YTD 2021annualised.

•New Zealand’s Radio Advertising market has been impacted

by Covid-19

•2021 is forecast to be up 8% on 2020 even though an

expected recovery was impacted by further lockdowns from

August 2021

•In New Zealand, Radio advertising revenue is higher at 10%

of total New Zealand advertising spend demonstrating its

powerful reach and localised integration

264

260

256

261

220

237

-

50

100

150

200

250

300

201620172018201920202021F

Revenue ($m)

NZ Radio Advertising Market Revenue

1

3.AudioNew Zealand’s leading audio companyBackground

NZ radio market temporarily impacted by Covid-19

34
SOURCE:

1.

IABNZ, H1/Q2 2021 Digital Advertising Revenue Report. NZME revenue. 2021F based on run-rate forecast.

•iHeartRadio represents the

majority of New Zealand’s digital

radio revenue as estimated and

reported by IAB

•iHeartRadio attracts the largest

radio streaming audience in the

country

3.AudioNew Zealand’s leading audio companyBackground

NZ Digital Radio Revenue continues to grow

0

1

2

3

4

5

2018201920202021F

Revenue ($m)

NZ Digital Radio Market Revenue¹

IAB Reported Audio Spend iHeartRADIO

New Zealand’s leading
audio company

36
Create New Zealand’s

best local audio content

Grow broadcast and

digital reach

Grow market revenue

share and digital

revenue

There are three pillars to the Audio Strategy:

3.AudioNew Zealand’s leading audio companyStrategy

New Zealand’s leading audio company

37
Create New Zealand’s

best local audio content

Grow broadcast and

digital reach

Grow market revenue

share and digital

revenue

New Zealand’s leading audio company

There are three pillars to the Audio Strategy:

3.AudioNew Zealand’s leading audio companyStrategy

38
SOURCE:

1.

GfK, RAM, Commercial Radio, S1 2019-S3 2021, Total NZ, Cumulative Audience 000s, AP10+.

2.

GfK, RAM, Commercial Radio,S1 2018-S3 2021, Major Markets, Market Share

%,AP10+. Note Radio Sport closed prior to S3 2020.

3.

GfK, RAM, Commercial Radio,S1 2018-S3 2021, Major Markets, Market Share %, AP25-54.

1,500

1,600

1,700

1,800

1,900

2,000

2,100

S1/2019S2/2019S3/2019S4/2019S1/2020S3/2020S4/2020S1/2021S2/2021S3/2021

Weekly Listeners (000’s)

NZME Radio weekly

listeners¹

5

6

7

8

9

10

11

12

13

14

15

S1/2018S2/2018S3/2018S4/2018S1/2019S2/2019S3/2019S4/2019S1/2020S3/2020S4/2020S1/2021S2/2021S3/2021

Market Share (%)

NZME Talk Radio –Major

Markets All 10+ Share²

5

10

15

20

25

30

S1/2018S2/2018S3/2018S4/2018S1/2019S2/2019S3/2019S4/2019S1/2020S3/2020S4/2020S1/2021S2/2021S3/2021

Market Share (%)

NZME Music Radio –Major

Markets 25-54 Share³

Closure of

Radio Sport

Content

Changes Made

3.AudioNew Zealand’s leading audio companyStrategy

NZME radio audience is stable with strong growth in talk

radio

39
SOURCE:

1.

GfK, RAM, Commercial Radio, Major Markets, Market Share %, Mon-Fri 6am-9am,S1 2018-S3 2021, AP25-54.

2.

AudioMetrix,TLHas at end of month.

3.

GfK, RAM, Commercial Radio,

Cumulative Audience 000’s, Major Markets, Mon-Fri 6am-9am,AP25-54, S3 2021 compared to S1 2021.

4.

GfK, RAM, Commercial Radio, S3 2021, Market Share,Mon-Fri6am-9am,Major

Markets,AP25-54.

•Breakfast show audiences have grown

for the 25-54 demographic across 7 of

the 9 radio brands

3

•ZM is New Zealand’s #1 25-54

breakfast show

4

•Newstalk ZB is New Zealand’s #2 25-

54 breakfast show

4

•iHeartRadio TLH up 17% YoYin

September 2021

2

5

10

15

20

25

30

35

40

S1/2018S2/2018S3/2018S4/2018S1/2019S2/2019S3/2019S4/2019S1/2020S3/2020S4/2020S1/2021S2/2021S3/2021

Market Share (%)

NZME Radio –Major Markets

25-54 Breakfast Share

1

-

1

2

3

4

5

6

7

Mar-19

Jun-19

Sep-19Dec-19

Mar-20

Jun-20

Sep-20Dec-20

Mar-21

Jun-21

Sep-21

Listening Hours (millions)

iHeartRadio Monthly Total

Listening Hours (TLH)²

NZME 25-54 audience share has increased in the important Breakfast daypart

1

3.AudioNew Zealand’s leading audio companyStrategy

NZME Breakfast Audience and iHeartRadio Digital Listening

Hours Growth

40
The content changes made in 2020

are focused on closing the gaps in

the 25-54 demographic:

•Strong growth for Newstalk ZB

and ZM

•Positive change to Coast

audience profile

•New Flava format a success

SOURCE:GfK, RAM, Commercial Radio, S3/2020 and S1/2020,Total NZ,M-S 12mn-12mn, Cumulative Audience (000s), AP10+.

3.AudioNew Zealand’s leading audio companyStrategy

NZME'scontent strategy has achieved positive audience

shifts to date

41
SOURCE:GfK, RAM, Commercial Radio,S3 2021, Total NZ, M-S 12mn-12mn, Cumulative Audience (000s), AP10+.

3.AudioNew Zealand’s leading audio companyStrategy

Our focus remains on driving audience growth in thekey 25-

54 demographic

42
DIGITAL BRANDS

•Brand portfolio covering all core

demographics

•iHeartRadio is NZ’s leading,

advertising-funded single source

audio application

•Three dedicated digital native brands

delivering contentacross Podcasts,

Youth and Sports Entertainment

3.AudioNew Zealand’s leading audio companyStrategy

NZ's leading local content

43
NEW TO NZME

•Show hosts are at the heart of our audio

business and NZME will continue to

identify, attract and retain the best talent

•Comprehensive market host study

completed in August 2021 which

highlighted NZME’s strength

•2020 saw significant change, 2021 and

beyond is focussed on consistency

•New local shows launched in Christchurch,

Wellington, Manawatu and Taranaki

•Development shows implemented across

all brands with a focus on future talent

3.AudioNew Zealand’s leading audio companyStrategy

NZ’s best multi-media broadcasters

44
SOURCE: GfK, RAM, Commercial Radio,S3 2021, Total NZ, M-S 12mn-12mn, Cumulative Audience (000s), AP10+

*

Expected Audience=Management Estimates.

Continued growth in 25-54

driven from improvements

already seen at Breakfast

3.AudioNew Zealand’s leading audio companyStrategy

Closing the gap further is the focus through to 2023

45
NZME’s podcast stable represents the best of NZME’s radio shows and

exclusive special features packaged as Audio-on-Demand episodes for catch-

up listening.

NZME Originals are unique content, comprising both digital-only offerings

andmulti-platform content. ‘The Leighton Smith Podcast’ is the fourth largest in

NZ, a successful transition from a broadcast radio show into an original

formatpodcast series. Inside Celebrity Treasure Island is a partnership with ZM

andnational TV broadcaster TVNZ.

NZME Audio on Demand ContentNZ Herald

NZME Podcast Content –Originals and Bespoke

The Alternative Commentary Collective and KICK

NZ Herald's growing audio content supporting key editorial verticals, supporting

long-format editorial and targeting youth audiences through series such as ‘in

the loop’ –a weekly recap of the news focussed on 18-24 year olds.

Growing sports entertainment, comedy and youth content suite with digital

native brands The Alternative Commentary Collective (ACC) and Kick.

3.AudioNew Zealand’s leading audio companyStrategy

NZME is NZ’s leading local podcaster

46
•Localisediteration of the successful US

Barstool Sports model

•The ACC is 100% fan-focussed. It is

original, non-traditional, risk-taking

andattention-grabbing content

•The ACC has a well-established content

proposition and has built anattractive

audienceof Males aged 18-44

•Current product suite includes podcasts,

live commentaries andevents

•Established partnerships with TVNZ,

Sky TV and Spark Sport

The Alternative Commentary Collective (ACC) is NZME’smulti-channel sports

entertainmentbrandencompassing digital audio channels, socialchannels, on-air integration with NZME

terrestrial brands, andcontent integration with the NZ Herald

3.AudioNew Zealand’s leading audio companyStrategy

ACC -The Future of Sports Entertainment

47
Incubate new, youth focussed content formats and strategies using the new KICK brand, in turn

providinga feeder system of audience, content strategies and talent to NZME's wider audio business

3.AudioNew Zealand’s leading audio companyStrategy

Grow digital brand KICK -by youth,for youth

48
SOURCE:

1.

SpreakerNZME Podcast Downloads.

2.

Triton NZ PodrankerSeptember 2021.

Podcast downloads continue to grow, up 43% year on year¹

RankPublisherDownloads

1

NZME/iHeartRadio3,285,995

2

Audioboom

820,765

3

Stitcher Media

937,804

4

MediaWorks

238,854

5

LiSTNR

200,494

6

Kast Media

197,539

7

Sports Entertainment Network (SEN)

77,100

8

Headgum

52,531

New Zealand PodRankerSeptember 2021²

0.0

0.5

1.0

1.5

2.0

2.5

Dec-18Mar-19Jun-19Sep-19Dec-19Mar-20Jun-20Sep-20Dec-20Mar-21Jun-21Sep-21

Millions

NZME Podcast Downloads¹

3.AudioNew Zealand’s leading audio companyStrategy

NZME is the leading podcaster in NZ

49
PODCAST INDUSTRY RANKINGS: US AUDIENCE AUGUST 2021¹

RANKPODCAST CONTENT HOUSE

US UNIQUE MONTHLY

AUDIENCE

GLOBAL STREAMS &

DOWNLOADS

ACTIVE

SHOWS

NZME Equivalent Brands

1iHeartRadio32,406,000252,352,595590

2NPR22,255,000158,983,11147

3Wondery12,486,00068,500,424127

4New York Times11,409,00088,571,38714

5The Walt Disney Company8,266,00046,261,420103

6NBC News7,847,00048,450,30344

7PRX4,587,00056,574,63393

8Barstool Sports6,249,00028,424,68065

9Cumulus/Westwood One5,973,00037,878,561121

10All Things Comedy5,758,00025,538,85264

SOURCE:

1.

Podtrac August 2021 Podcast report.

In the US, iHeartRadio dominates audience and downloads through production of original shows and

radio catch-up. NZME has brands and content that aligns with what global audiences are consuming –

this demonstrates the opportunity that NZME has to serve New Zealand audiences

3.AudioNew Zealand’s leading audio companyStrategy

NZME’scontent matches what audiences want

50
It’s vital to meet consumers where they are now, and where they

will be in the future. Increasingly, that means online, on mobile

devices, at home, and at the time and place of their own choosing.

iHeartRadio is NZ's leading free audio app that delivers the best of

radio, podcast and music content. The 2022 product and content

roadmap include:

•‘Music Playlist’ feature to enhance music streaming capabilities

•Branded listening experiences to complement radio shows and

talent

•Further develop podcasting catalogue across all NZME brands

3.AudioNew Zealand’s leading audio companyStrategy

Digital is providing more access to audiences

51
iHeartRadio US App

iHeartRadio NZ App

iHeartRadio Functionality

NZ

Live Radio


Custom Radio


Artist Radio (algorithm-driven music streaming)


Podcatcher (access to millions of Podcasts)


Connected device integration

(Smart speakers, connected car, smart TVs etc)

250 native

integrations

Playlists

2022

Talkback

(instead of only being able to call in, users can send a

message directly from their iHeart Radio app)

2022

Interactive Podcasts

(full screen player with interactive and changing images

throughout the episode)

2022

Radio Plus Subscription

-

Full Subscription

(Listen offline, unlimited access to millions of songs)

-

3.AudioNew Zealand’s leading audio companyStrategy

iHeartRadio functionality provides NZME with market

leading capability for audiences and advertisers

52
Create New Zealand’s

best local audio content

Grow broadcast and

digital reach

Grow market revenue

share and digital

revenue

3.AudioNew Zealand’s leading audio companyStrategy

There are three pillars to the Audio Strategy:

New Zealand’s leading audio company

53
Auckland 39%

Wellington 33%

Christchurch 36%

Tauranga 35%

Dunedin 33%

SOURCE:

1.

NZME analysis.

•Across New Zealand NZME holds just over

38% of all commercial FM frequencies. Gold

FM and Flava broadcast in limited

geographies

•We havestrengthened our national

frequency footprint overthe past 12 months

through:

•Operationalising additional frequencies

Northland

•Select frequency acquisitions

•iHeartRadio complements our terrestrial

network and provides nationwide coverage

extending our audio reach across the

country

Owner% ownership of

commercial FM

frequencies in NZ

1

NZME38%

Mediaworks50%

Other12%

3.AudioNew Zealand’s leading audio companyStrategy

Extend national reach through iHeartRadio, strategic

frequency acquisitions and investing in local content

54
SOURCE:

1.

Adobe Analytics Aug 18 –Aug 21

2.

Spreaker Podcast CMS –NZME produced shows only.

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000

People

Monthly Reach¹

•Total listening hours on iHeartRadio for October 2021 were 6.4 million up 23% year on year

•62% of listening is now on mobile, and 22% on Smart Speaker or connected device

•91% of time spent on iHeartis listening to Live Radio

•Majority of NZME Podcast content consumed now on iHeartRadio App

iHeartRadio’s reach has experienced significant audience growth and is also now the primary platform

NZME podcasts are consumed on

0%

10%

20%

30%

40%

50%

60%

NZME Podcasts by platform listened on²

iHeartAppleOthersSpotify

3.AudioNew Zealand’s leading audio companyStrategy

iHeartRadio audiences are at all time high

55
Build iHeartRadio’s digital reach by attracting new audience and encouraging active engagement

3.AudioNew Zealand’s leading audio companyStrategy

Leverage NZME platform reach of 3.4m New Zealanders to

grow audience

56
3.AudioNew Zealand’s leading audio companyStrategy

NZME is uniquely positioned with brands and platforms

across all touch points

57
Create New Zealand’s

best local audio content

Grow broadcast and

digital reach

Grow market revenue

share and digital

revenue

3.AudioNew Zealand’s leading audio companyStrategy

There are three pillars to the Audio Strategy:

New Zealand’s leading audio company

58
•Increase overall market size by:

•utilising industry wide research highlighting

the power of radio

•growing the market by accessing digital

advertising budgets

•Regional NZ remains a market share opportunity –

regional resourcing has been strengthened

•Continue to leverage NZME’s multi-platform

integrated sales approach –68% of revenue

comes from multi-platform customers

Commercial focus on key music brands and digitalaudio

NZME’s revenue share exceeds its audience share in all

measured markets.

SOURCE:

1.

Radio Advertising Benchmark Report” PwC –October 2021, 8 November 2021. NZME and Mediaworks only. 2021F includes October YTD actuals, Market Share is October YTD.

Continue to grow market share

3.AudioNew Zealand’s leading audio companyStrategy

59
SOURCE:

1.

NZME Revenue.

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

FY16FY17FY18FY19FY20FY21 *

Revenue ($m)

NZME Digital Audio Revenue¹

2016

•Target specific audiences based on behavioursor

demographic profiles

•Interactive formats that listeners can engage with such as

‘shake me’ or ‘clicking on the banner’ to complete an action

•Dynamic creative messaging based on conditions such as the

time of day, where the listener is and the current weather

conditions

•Reach audiences in new moments by targeting specific

devices such as mobile phonesor smart speakers

Digital ad Insertion allows us to combine the benefits of Radio with the power of digital

3.AudioNew Zealand’s leading audio companyStrategy

The leading digital radio commercial opportunity in market

2021F20172020

2018

2019

60
The international award-winning podcast series from Newstalk ZB, presented by Heather du Plessis-Allan.

Partnering with Hewlett Packard, and now in a second season, HP Business Class leveraged the full portfolio

of NZME brands including iHeartRadio, content syndication across NZ Herald and playing out on-air across

Newstalk ZB

•253 mins of Live Radio on Newstalk ZB

•114,009 podcast listens (and growing)

•ZB Network activity estimated reach of 966,475 people

aged 10+

•10.7 million impressions across all NZME platforms

•79,655 Page views across 22 different articles

•1,546,115 reach across social

•Award Winner –Best use of audio INMA Awards 2021

“WelovedbringingiconicNZstoriestolifethatalignsoclosely

withHP’sdrivenspiritandmentalityofinnovation.Thequalityon

displaythroughouttheseasonwhichwascreatedbyourpartners

includingNewstalkZBwassecondtonone.”

Jessica Rangi, Head of Marketing, Print & Personal Systems,

Hewlett Packard

3.AudioNew Zealand’s leading audio companyStrategy

Case study: HP Business Class -The Story of New Zealand

Business

61
3.AudioNew Zealand’s leading audio company

Scorecard

SOURCE:

1.

GfK RAM, Commercial Radio, S4 2020 –S2 2021,Total NZ, Market Share %, AP10+, NZME excl. Partners.

2.

PwC Radio advertising market benchmark report, Dec 2020, 12 months to 31 Dec

2020,

2*

June 2021 Rolling 12-month average. Note: report excludes independent broadcasters and contra revenue.

3.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ

IFRS 16, however excluding exceptional items (redundancy costs, one-off projects and other exceptional items).

Metric

FY 2020

Achievement

H1 20212023 Target

NZME share of total

audience

35.6%

1

34.4%

1

> 1% share point growth

per annum

Radio Revenue Share40.4%

2

40.9%

2*

> 1% share point growth

per annum

Digital audio revenue as a

% of total audio revenue

2.4%3.2%5%

EBITDA

3

Margin Target (pre

NZIFRS16)

14%10%15 –17%

62
5.Publishing

63
5.Publishing

Carolyn Luey

Chief Digital &

Publishing Officer

The NZ Herald is
New Zealand’s Herald

65
65

SOURCE:

1.

Stats.govt.nz Dwelling and household estimates: June 2021 quarter.

2.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ IFRS 16, however excluding

exceptional items (redundancy costs, one-off projects and other exceptional items).

5.PublishingNew Zealand’s Herald

Scorecard

Metric

FY 2020

Achievement

H1 20212023 Target

Subscription

Volume Target

169,000

subscribers

177,545

More than 210,000

subscribers by 2023year-

end

Subscription

Volume Mix

32% / 68%38% / 62%Digital Only > Print

% Households Subscribing9%

1

9.5%

1

> 12% by year-end

Advertising

Revenue Mix

42% Digital44%> 45% Digital

EBITDA

2

Margin Target (pre

NZIFRS16)

20%17%19 -20%

66
Print Model

Audience

Local mastheads serving

distinct regional footprints

Revenue

Local print subscribers

Local print advertisers

Print Centric Model

Audience

Local mastheads serving

distinct regional footprints

with stories published

online

Revenue

Local print subscribers

Local print advertisers

National digital advertisers

Digital Centric

Hybrid Model

Audience

Distinct digital free and

paid content with stories

published in print

Revenue

National digital subscribers

National digital advertisers

Local print subscribers

Local print advertisers

CURRENT

5.PublishingNew Zealand’s HeraldBackground

NZME’s Publishing business has transitioned to a digital

business, focused on growing digital subscriptions

67
AUDIENCE

The #1 News brand for

all New Zealanders

SUBSCRIBERS

Subscriber first

ADVERTISING

Be a safe, scalable

destination for

advertisers

SIMPLIFICATION

Simplify and automate operating model

There are three pillars to the Publishing Strategy:

5.PublishingNew Zealand’s Herald

The NZ Herald is New Zealand’s Herald

68
AUDIENCE

The #1 News brand for

all New Zealanders

SUBSCRIBERS

Subscriber first

ADVERTISING

Be a safe, scalable

destination for

advertisers

5.PublishingNew Zealand’s HeraldStrategy

SIMPLIFICATION

Simplify and automate operating model

There are three pillars to the Publishing Strategy:

The NZ Herald is New Zealand’s Herald

69
5.Publishing

Shayne Currie

Managing Editor

70
SOURCE:

1.

Nielsen Online Ratings September 2021 AP15+ (excludes APP)

2.

NielsenCMI Q3 20 -Q2 21AP15+.

3.

GfKRAM, CommercialRadio, TotalNZ, S3 2021, M-S 12mn-12mn,

CumulativeAudience(000s), AP10+.

New Zealand-wide reach

•Newsrooms and almost 300

editorial staff in more than 20

NZ-wide locations

•Two major news websites, one

major radio news network, six

daily newspaper titles, 16

community titles, 7 magazine

titles

•Total New Zealand reach:

•Digital reach of 2.24M¹

•Print reach of 1.45M²

•Newstalk ZB reach of 672K

3

Breadth of award-winning content

•Integrated 24/7 news operation

across NZH and Newstalk ZB

•Website of the Year 2020, 2021

•App of the Year 2020, 2021

•Newspaper of the Year 2020

•Regional Newspaper of the Year

2021

•Best Magazine 2021

NZ content and industrypartnerships

5.PublishingNew Zealand’s HeraldBackground

National coverage and award-winning content

71
Multi-platform storytellingto

grow audience engagement,

leveragepersonalisation–and

turn more of our audience

intohighly engaged subscribers

Audience expansionthrough

a data-assisted,

refocusededitorial/content

strategy and regional and

diversity initiatives​

Quality is atthe heart of

what we do through

specialist journalism and

vertical content​

New newsroom tools and

technology to support our

journalists in our growth

objectives

5.PublishingNew Zealand’s HeraldStrategy

The #1 News brand for all New Zealanders

72
Kāhuis the NZ Herald and NZME's digital platform that showcases Māori stories

and talent drawn from our newsrooms across Aotearoa

A pivotal moment for NZME -a low-key, long-term plan to build trust among our

communities, recruit Māori staff, increase content relevant to Māori audiences,

and tackle issues important to Māori health, welfare, education, and development

Our vision is to nurture a sustainable, authentic platform for Māori storytelling

An unprecedented industry collaboration (with Māori Television, Newshuband the

Pacific Media Network) to train our future journalists. Twenty-five new cadets start

in early 2022 to help future-proof journalism as a career pathway and enhance

staff and content diversity

5.PublishingNew Zealand’s HeraldStrategy

Building our content across New Zealand, with a 15-strong new editorial cohort,

focusing on court and legal reporting

Audience expansion through new and diversified

content

73
COMMUNITY TITLES

•‘Reporting Local, Supporting Local’

commitment across editorial and

commercial

•New centralised operating model –

shaping for a digitally focused future

•Alignment with NZ’s Herald and the

Herald support network

REGIONAL TITLES

•Aligning NZ Herald brand across

five regional daily titles

•Editorial strategy aligned with

building audience engagement,

subscriber growth

•Reinforcing our commitment to

representing our local

communities,giving residents a

voice on what’s happening in their

home towns and providing business

with a platform to effectively

engage local customers

PART OF NEW

ZEALAND’S HERALD

5.PublishingNew Zealand’s HeraldStrategy

Revitalising our local connections

74
Younger audiences are already engaging with our

news brands –381,000 15-24yos read nzherald.co.nz

every month

1

. We have exciting plans to supercharge

that growth

•Develop a youth audience model that contributes to New

Zealand’s Herald being the #1 news brand for all New

Zealanders

•Create a content proposition that will connect with New

Zealand’s future leaders and decision makers and develop a

deep and ensuring interest in news storytelling and current

affairs

•Develop a free news network across multiple platforms,

specifically targeting audiences in the ways they want it,

including what they want, when,where and how

New podcast, targeting

15-24yos with a youth-

focused angle on news

More than 540 schools

have signed up for NZ

Herald Premium access

One in five NZ Herald

readers across a

week are aged 18-29

Creating a proposition that is ‘made by rangatahifor rangatahi’

PRINT

PREMIUM

AUDIO

SOURCE:

1.

Nielsen CMI Fused Q3 20 –Q2 21 August 2021 AP15+.

5.PublishingNew Zealand’s HeraldStrategy

Building our future news audience -A new NZME youth news

brand

* Working title for Youth Brand

75
DATA

AUDIO

VIDEO

The relaunch of NZ

Herald Focus-new

video news and sport

show in short-clipand

live format

New, specialist podcasts –and

a new morning news podcast

highlighting the very best NZ

Herald journalism

Data journalism has been at

the centreof our editorial

campaign to have at least

90% of NZ’s population

vaccinated

5.PublishingNew Zealand’s HeraldStrategy

Build audience engagement by showcasing new projects

and stories across multiple platforms

76
Q4 2021

•Personalisedcontent

embedded in prominent web

positions -serving relevant,

local content on site to build

engagement

•Premium newsletters curated

by our top journalists,

delivered to inboxes

2022

•Entire new modules on the

website –up to six articles in

each section –with more

relevant, personalised

content

•Newsletters personalised

based on browsing behaviour

5.PublishingNew Zealand’s HeraldStrategy

Delivering bespokejournalism of personal interest to

individual readers

77
The newsroom KPIs:

New Zealand’s most trusted publisher (as measured by NZ on Air and AUT)

5.PublishingNew Zealand’s HeraldStrategy

It’s not about being the biggest -our editorial team is focusing

on trust and engagement to fuel our growth

Audience

engagement

QualityTrust

78
As well as the Covid ‘bump’, audience expansion has been driven by exclusive, quality journalism that

uncovers the truth, sets the news agenda –and celebrates the best of NZ

•Education series –public v

private schools; the $1 billion

private college

•How business is

coping in Covid -

the self-isolation

business trial

campaign

•Home Truths campaign

–tackling NZ’s housing

affordability crisis

•The state of New

Zealand’s health

system –and

how it can be

fixed

•America’s Cup, All Blacks and

Olympic glory

5.PublishingNew Zealand’s HeraldStrategy

Quality is at the heart of the newsroom

79
Highly influential, leading the national conversation to make New Zealand a better place -The 90% Project saw

us initiate a vaccine target and daily scorecard for New Zealand

In an age of misinformation and fake

news, the role of journalism has never

been more important.

Overseas and local research shows

audiences place a far higher degree of

trust in credible media sources,

compared with social media channels.

That trust is reinforced during major

events, such as the Covid pandemic.

NZME's engagement allows us to

foster and lead debate –and help

make New Zealand a better place

through concerted editorial campaigns.

‘Remarkable’

Director General of Health

Ashley Bloomfield as

Auckland nears a 90%

vaccination rate

‘Remarkable’

Director General of Health

Ashley Bloomfield as

Auckland nears a 90%

vaccination rate

5.PublishingNew Zealand’s HeraldStrategy

NZME’s news channels drive the national conversation

80
With the mix of data insights and journalistic instinct, we ask ourselves: Will this build audience and engagement and/or

subscribers and engagement? If it’s not meeting either of those thresholds, we ignore it

Utilise AI tools, which free up journalists from ‘mundane’ tasks and commodity news (e.g.daily weather bulletins, sports

results, business reports) to focus on quality, unique journalism

The Now (Free)The NoThe New (Premium)

Breaking newsExclusive specialist content

Agenda-setting local storiesthat

others are across

Investigations

Major announcements/press

conferences and updates

Explainer and analytical

journalism

Trending storiesProjects/campaigns

Partner content /public-funded

content

Features/interviews

Stories with low

audience,

engagement and

subscriber

interest

5.PublishingNew Zealand’s HeraldStrategy

Re-engineering the newsroom with an even stronger focus on

distinctive, quality journalism

81
Audience

Engagement

Editorial

Automation

•Registration and sign-up flow

•Premium Subscriber

Commenting

•New Local Sites

•PersonalisedNewsletters and

Homepage Articles

•AI Social Media Tool

•Premium Subscriber Article Sharing

•New Subscription Vertical Products

•Enhanced Content

Recommendation Engine

•PersonalisedHomepage Module

•AI Generated Content

•New Video Destination

•Editorial Automation –Phase 1

•Automated App Curation

•Upgrade On Site Search

•Editorial Automation –Phase 2

•Automated article tagging and

homepage curation

•Content Performance Prediction

Engine

•Headline & Image

Recommendations

•Automated content moderation

Delivered in 2021

2022 and Beyond

5.PublishingNew Zealand’s HeraldStrategy

Newsroom has access to more tools and technology to support

journalism and audience engagement strategies

82
5.Publishing

Matthew Wilson

Chief Operations Officer

83
AUDIENCE

The #1 News brand for

all New Zealanders

SUBSCRIBERS

Subscriber first

ADVERTISING

Be a safe, scalable

destination for

advertisers

SIMPLIFICATION

Simplify and automate operating model

5.PublishingNew Zealand’s HeraldStrategy

There are three pillars to the Publishing Strategy:

The NZ Herald is New Zealand’s Herald

84
•Digital only subscriptions

exceed print subscriptions in

2023

•More than 210,000

subscribers by the end of

2023

•Over 15% of NZ households

subscribing to NZ Herald, in

print or digital, by the end of

2025

SOURCE: NZME analysis.

5.PublishingNew Zealand’s HeraldBackground

Scorecard –2023 and beyond targets

85
1.

Maintain Print

Subscribers

2.

Digital Subscriber

Acceleration

5.PublishingNew Zealand’s HeraldStrategy

Focus on all subscribers

86
1.

Maintain Print

Subscribers

2.

Digital Subscriber

Acceleration

5.PublishingNew Zealand’s HeraldStrategy

Focus on all subscribers

87
•Subscriber revenue stable (CAGR -0.7%)

•Subscriptions now over 78% of Print Reader Revenue and growing

•Retail revenue decline rate has stabilisedto pre Covid levels

•Over 70% of eligible print subscribers have activated access to

premium digital content

•Key element to improving the print subscriber value proposition and a

reader pathway to digital

•Churn on activated digital subscribers is 4 percentage points lower

than those that have not activated

SOURCE: NZME analysis. *Digital Entitled % is calculated versus of the total 5,6,7-day subscribers that have provided an email address (86% of total).

5.PublishingNew Zealand’s HeraldPrint SubscribersBackground

Print subscriber revenues remain stable –supported by

Premium activation

88
•Higher proportion of subscribers activating Premium

digital content has improved retention 2 percentage points

year on year

•77% of base 3+ years tenure with high retention

Active

Subscribers

2021

Annual

Retention %

2020

Annual

Retention %

2021

< 1 Year9,66262%63%

1-2 Years8,18171%76%

2-3 Years7,36482%82%

3-4 Years7,05885%86%

4 Years +76,98690%91%

Total

109,251*

84%86%

•More people at home has allowed us to utiliseNZME’s total

audience to drive subscription sales

•A greater % of inbound sales has led to an improved quality of

sale

5.PublishingNew Zealand’s HeraldPrint SubscribersBackground

SOURCE: NZME analysis.*Total print subscribers 31 August 2021

Improved retention reflects Premium activation

increases

89
•Cover price increase of $0.20 per

day implemented April 21

•NZ Herald is $3.70 on weekdays

and $4.20 on weekends (incl.

GST)

•Individual subscriber pricing

continues to be reviewed annually

on subscriber anniversary

•Average subscription price

remains well below cover price

SOURCE: NZME analysis.

5.PublishingNew Zealand’s HeraldPrint SubscribersBackground

Yield continues to offset small volume declines

90
1.

Maintain Print

Subscribers

2.

Digital Subscriber

Acceleration

5.PublishingNew Zealand’s HeraldStrategy

Focus on all subscribers

91
Premium

launch

campaign

23 November

Puzzles & Crosswords

behind the paywall

11 July

Win a Trip

to London

(Cricket)

6

November

Paywall

changed

from 100 to

35 words

free

30 April

Sales

begin

11 August

Lockdown

level 3

Auckland

26 March

COVID Level

4 Lockdown

27 May

In-app

subscriptions

15 Feb

Lockdown

level 3

Auckland

2

nd

Birthday

Sale

18 Aug

Lockdown

level 4 NZ

Black Friday

Promotion

28 Jun

New on-

boarding

series

24 Jun

Google sign

in launched

20 Jul

Apple sign

in launched

2019 -2021 Milestones

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

SOURCE: NZME analysis.

Digital subscriber growth rate continues at pace

92
•Growing coporate customer base, now

representing 13% of activated subscribers

•Reduction in yield from 2020 reflects this

increased corporate customer base

•Introduction pricing offers are utilised to

acquire customers and incent them to create

a ‘100 day habit’

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

NZ Herald Premium yield maintained as volume grows

SOURCE: NZME analysis.

93
SOURCE: INMA / Piano subscription benchmarks.

Subscriber

Penetration

Rate

Monthly

ARPU

Paywall Stop

Rate

Monthly starts

per million

UAs

Monthly

Churn Rate

Measure

International

Benchmark

2% -4%

FTI & Mather

$10 -$15

Developed Markets FTI

5% -8%

FTI & Mather

600 -1000

Mather

>3% -5%

FTI & Mather & FT Consulting

NZH Premium

4.0%

$14.26 (NZD)

$10.21 (USD)

3.3%

2,502

Status

8.8%

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

NZ Herald Premium is performing well versus

international benchmarks

94
SOURCE: INMA / Piano subscription benchmarks.

NZME

NZME

Subscriber Retention

Year 1

•Churn better than international benchmarks

•Opportunity to improve retention by

improving the value propositon and

increasing annual subscriptions

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

Churn better than benchmarks but still an opportunity

for improvement

95
The New York Times Digital Metrics

1

:

▪Total digital subscribers 2.1% of USA

population or 4.3% of average

monthly unique audience (164m)

▪Digital subscription revenue

overtaken print circulation revenue

for first time

▪NYT Total Digital ARPU

3

US$84 per

annum, Print US$645 per annum

NZ Herald

▪Paid digital subscribers 1.6% of NZ

population or 4% of average monthly

unique audience

▪Digital subscribers ARPU

3

NZ$171

per annum, Print subscribers

NZ$502 per annum

▪Digital and Print subscriber direct

contribution per subscriber are

broadly similar

Digital Subs% HH

4

% Population% UA

5

New York Times

1

7,100,0005.4%2.1%4.3%

News Corp Australia

2

810,0008.0%3.1%6.9%

The Times & Sunday Times

2

367,0001.3%0.6%2.3%

NZ Herald78,5004.2%1.6%4.0%

SOURCE:

1.

The New York Times Q2 2021 Financial Report.

2.

News Corp Q2 2021 Financial Report.

3.

ARPU = average revenue per user (Total Revenue / Total subscribers).

4.

HH = households.

5.

UA

= unique audience. Please note that Print ARPU has reduced this year as subscriber number in calculation was changed from six-day equivalent subscribers to total subscribers.

NZME

2025

Target

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

NZ Herald Premium is tracking in line with Global publishers

96
Source: Reuters Institute Digital News Report 2021.

•Around the globe the proportion that pay for

online news has continued to grow

•On average subscribers tend only to have one

digital news subscription

•The average age of subscribers 50 –55

•Opportunity for NZME is to take advantage of

the growing potential market size and be NZ’s

leading news subscription offering

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

Paid news subscriptions have continued to grow -on

average readers have one paid news subscription

97
SOURCE: INMA readers first Newsletter 29 Sept 21. Data for 25 European and North American markets; Source: newspaper circulationvia World Press Trends, World Association of Newspaper 2002; news

payment behaviour based on surveys for Digital News Report, Reuters Institute 2021. Analysis: G. Piechotafor INMA 2021.

•In 2001, 272 newspapers were sold per 1000

people in NZ –that was 1 million newspapers per

day at that time

•NZ’s print distribution was similar toNetherlands

and USA. They now have circa. 20% of population

paying for news online at least once a year

•On this basis: NZ’s total addressable market for

paying online news could be circa. 1m

NZ

5.PublishingNew Zealand’s HeraldDigital SubscribersBackground

The market opportunity in New Zealand is 1 million

subscribers

98
Enhance Value

Proposition

OptimisePricing

and Packaging

Launch New

Verticals

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

Digital subscriber acceleration through three strategies

99
•Improve endto-end touchpoints including

onboarding, in life and exitexperiences, focusing

on moments thatmatter

•Enhance Corporate subscriber’s self-service

capabilities

•Clear product features and benefits for each

reader state

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

Enhancing the value proposition with an improved end-

to-end customer experience

100
Anonymous

Read Free

Articles

Prospect

Read Free

Articles

Get

Newsletters

Registered

Read Free

Articles

Get

Newsletters

Read

Comments

Personalization

on site and

newsletters

Subscribed

Read Free

Articles

Get

Newsletters

Read &

Write

Comments

Read

Premium

Content

Ad Lite

Experience

Access Print

e-editions

Personalizatio

n on site and

newsletters

Share limited

number of

Premium

articles

Reader Value Proposition

FUTURE

BENEFITS

USER STATE

CURRENT

BENEFITS

Key:

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

To enhance the value proposition, we will continue to

enrich the Premium Subscriber experience

101
Food

Lifestyle

Puzzles

Proposition

Customer Need

Place to go for

popular culture,

fashion, beauty

and lifestyle news

in NZ

NZ Digital Cook

Book& Guide

•I’m looking for inspiration

on what to cook

•One place I go for trusted

recipes and advice

•I’m looking for inspiration

in my life that is modern,

smart and has an edge –

so I stay ahead of the

game with what’s new and

topical

Ultimate puzzle book

•I am looking for a

challenge that gives my

goal seeking behaviouran

outlet. Puzzles are

soothing and good for me

Herald Premium

High quality journalism

to stay ahead

•I want a source of NZ

News I can trust that goes

deep on the big issues –

quality and depth is

important to me

Business

Authority on business,

finance and investment

news in NZ

•Single trusted source of

insight and analysis that

covers NZ business and

investments

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

Broaden the appeal of the subscription proposition and

grow ARPU by delivering key verticals

102
Auckland

Wellington

Christchurch

Tactics to improve subscriber penetration:

•Utilise NZME local sales teams to sell B2B corporate

subscriptions

•Utilise new personalisation tools to showcase more relevant

local content

•Regional database partnerships

•Utilise NZME platforms to promote NZ Herald Brand and

Premium

•Launch subscriber verticals to unlock new audiences

Digital Subscriber

Household Penetration

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

SOURCE: NZME analysis

Our subscription footprint is now the whole of NZ -

deeper regional penetration is an opportunity

103
To date focus has been on early adopters. As we

accelerate our growth into more casual readers, we

are developing a strategic pricing model with the

aim:

•to understand opportunity to grow volume faster

and then improve yield

•to test price and term

•to make a recommendation for product bundles

and tiers

Fans

Early AdoptersLate Adopters

Heavy

Users

Casual

Readers

New Product Adoption LifeCycle

5.PublishingNew Zealand’s HeraldDigital SubscribersStrategy

Implement strategic pricing model to optimise long

term value

104
5.Publishing

Carolyn Luey

Chief Digital &

Publishing Officer

105
AUDIENCE

The #1 News brand for

all New Zealanders

SUBSCRIBERS

Subscriber first

ADVERTISING

Be a safe, scalable

destination for

advertisers

SIMPLIFICATION

Simplify and automate operating model

5.PublishingNew Zealand’s Herald

There are three pillars to the Publishing Strategy:

The NZ Herald is New Zealand’s Herald

106
Newspaper Revenue

3

Share of Total NZ Advertising

Market

2015 18%

2020 9%

CAGR 2015–2020: -15%

Digital Revenue

2

Share of Total NZ Advertising

Market

2015 31%

2020 55%

CAGR 2015–2020: +10%

SOURCE:

1.

IAB Revenue Report 2020.

2.

Digital Advertising includes Digital display, classifieds, search and directories, excludes programmatic.

3.

Advertising Standards Authority.

474

417

353

317

276

210

801

891

923

1113

1255

1341

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

201520162017201820192020

$ million

Newspaper and Digital Advertising Spend in NZ 2015-2020

Digital

Newspaper

Digital Revenue

Categories

1

Display -$163M

Search –$833M

Social –$133M

Classifieds & Directories –

$213M

Digital market growth continues

5.PublishingNew Zealand’s HeraldBackground

107
NZME products driving growth

3

SOURCE:

1.

PwC Quarterly Performance Comparison Report September 2021.

2.

IAB Digital Advertising Revenue Report, Q1 2021.

3.

NZME analysis.

Programmatic

+20%

Data Driven

Audiences

+60%

Native

+90%

Digital

Performance

Marketing

+30%

5.PublishingNew Zealand’s HeraldBackground

NZME revenue market share continues to grow

45%

47%

47%

48%

43%

44%

45%

46%

47%

48%

-

50

100

150

200

250

300

2018201920202021 YTD

Market Share %

Market Revenue ($m)

Total Print Advertising Market Revenue and

NZME Share %

NPA Total MarketNZME Market Share

23%

23%

24%

25%

20%

21%

22%

23%

24%

25%

26%

27%

-

50

100

150

200

250

2018201920202021 YTD

Market Share %

Market Revenue ($m)

Digital Display Advertising Market Revenue

and NZME Share %

IAB Total MarketNZME Market Share

108
Best Technology

and Tools

Leverage

Audience Insights

Brand-Safe

Monetisation

5.PublishingNew Zealand’s HeraldStrategy

Brand safe and scalable destination for advertisers

109
2021 Delivery2022+ Priorities

•Contextual targeting

•Sentiment targeting

•You Tube audience extension

•Pinpoint Location (Landmarks ID)

•Data connectivity to enable

reaching known, high value

customers (Live Ramp)

•Geo / demographic data

segmentation

•Look a Like Modelling

•Intender Retargeting

•AI Driven Creative

•Customer Data Platform

5.PublishingNew Zealand’s HeraldStrategy

Build out customer data to create richer audience

insights and sophisticated targeting solutions

110
Scale Audiences

•Reach 50% of Kiwis

•2.4M Kiwis each month

1

•Verified and independently measured

•Multi platform, rich environments

1

st

Party Data Capability

•Growth of authenticated daily users

•1M+ registered known users

•1,000s of behaviouruser data points

•Insight from diversity of data

Customer Segments

•800+ segments

•Advertisers can reach

prospects at every stage,

age and moment

5.PublishingNew Zealand’s HeraldStrategy

Business

Property

Sport

Travel

Rural

Artificial

intelligence

Analytics

Partnerships

Machine

learning

Natural

Language

Programming

NZME ID

+

=

SOURCE:

1.

Nielsen Online Ratings September 21. NZME analysis.

NZME’s capabilities deliver effective campaigns at

scale

111
•Simple native performance

solutions

•Segment and contextual

targeting

•1

st

party data driven

personalized buying experiences

•Orchestrated omni channel

journeys based on purchase

intent signals

•Dynamic e-commerce product

ads based on behaviourand

propensity

•Enrich client data to target

known prospects or exclude

segments e.g. credit challenged

•Pinpoint location insights –

frequency, dwell time,

campaign footfall correlation

•Affinity targeting –based on

engagement with different apps

•Dynamic creative optimisation

to enhance campaign relevancy

Simple, effective targeting

Custom audience segments

Sophisticated pinpoint targeting

Small Businesses

Medium Businesses

Large Businesses

5.PublishingNew Zealand’s HeraldStrategy

NZME's portfolio of audiencedata products will provide a

premium alternative to global platforms for all size of

advertisers

112
Global SME ad spend growing rapidly, with

37% of small businesses spend less than

$10,000 on advertising

McKinsey & Co

•Self service portal offering convenient 24/7

access to NZME digital products

•Best in class digital client experience –self

service campaign booking, performance delivery

reporting, billing and rebooking

•Launch with native performance products, scale

to other NZME products in the future

Magna

5.PublishingNew Zealand’s HeraldStrategy

Self service proposition caters for the growing SME

market and accelerated digital adoption

113
NZH Video Destination

NZH App Video Experience

•Easy content discovery and navigation

•Content recommendations and playlists

•Video sub titles

•Optimisedapp video experience

•Rich ad units to increase engagement

•Enhanced ad experience

5.PublishingNew Zealand’s HeraldStrategy

Enhanced snackable video experience to take

advantage of demand for brand safe video inventory

114
Shoppable content and

recipes delivering

improved user

experience and results

Enhanced native

placements have

increased click through

rate by 18%

NZH built recommendation engine serving native

ads based on browsing behaviour delivering 1B

impressions per annum and doubling revenues

Native video creates a

richer experience and

engagement

5.PublishingNew Zealand’s HeraldStrategy

Expansion of brand safe ad products across all NZME

environments

115
AUDIENCE

The #1 News brand for

all New Zealanders

SUBSCRIBERS

Subscriber first

ADVERTISING

Be a safe, scalable

destination for

advertisers

SIMPLIFICATION

Simplify and automate operating model

5.PublishingNew Zealand’s HeraldStrategy

There are three pillars to the Publishing Strategy:

The NZ Herald is New Zealand’s Herald

116
Refresh

product vision

Simplify and

standardise

products

Simplify and

streamline

end to end

processes

Redeploy

capacity to

accelerate

growth

Simplification Vision

Review end to end operating model to enable investment that accelerates growth initiatives

5.PublishingNew Zealand’s HeraldStrategy

With the transition to a digital centric hybrid model, our

business has got more complex -we will simplify to continue to

evolve

117
High

Value

(7%)

Key Priorities

•Build NZH brand –owned, earned and paid

•High digital quality audience via social, SEO, SEM

•Increase penetration of key segments and regions

•Breaking news, trending stories content offering

•Increase engagement of casual users

•Optimisedad placements to drive monetisation

Goal

•Broadest audience

reach and

monetisationvia

advertising

•Capture newsletter opt ins and deliver personalisedcontent to

drive engagement

•Create CVP for registered / logged in experience

•Build 1

st

party data –enhanced user experience and CPMs

•Audience segmentation and nurturing up engagement levels

•Build 1

st

party data

and audience

engagement via

sticky registered

experience

•Distinctive end-to-end Premium subscriber CX

•Compelling CVP that delivers value and increased retention

•Premium content offering and new verticals to grow depth

and bread of proposition

•Optimisefunnel and audience management to drive

subscriber growth

•Drive CLV through driving upsell of verticals

•Grow Premium

subscriber customer

base and CLV

5.PublishingNew Zealand’s HeraldStrategy

Strategic focus on driving conversion and increasing lifetime

value is critical to driving revenue mix

118
11

8

5.PublishingNew Zealand’s Herald

SOURCE:

1.

Stats.govt.nz Dwelling and household estimates: June 2021 quarter.

2.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ IFRS 16, however excluding

exceptional items (redundancy costs, one-off projects and other exceptional items).

Scorecard

Metric

FY 2020

Achievement

H1 20212023 Target

Subscription

Volume Target

169,000

subscribers

177,545

More than 210,000

subscribers by 2023year-

end

Subscription

Volume Mix

32% / 68%38% / 62%Digital Only > Print

% Households Subscribing9%

1

9.5%

1

> 12% by year-end

Advertising

Revenue Mix

42% Digital44%> 45% Digital

EBITDA

2

Margin Target (pre

NZIFRS16)

20%17%19 -20%

6.OneRoof

120
6.OneRoof

Paul Maher

Chief of OneRoof

121
12

1

SOURCE:

1.

OneRoof’slistings as a percentage of residential for-sale real estate listings on trademe.co.nz

1*

as of 30 June 2021.

2.

Nielsen Online Ratings, Dec 2020 -June 2021 (FY 20 has been

amended to be the gap as of Dec 2020).

3.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ IFRS 16, however excluding exceptional items (redundancy costs, one-off

projects and other exceptional items).

Scorecard

6.OneRoofYour complete property destinationBackground

Metric

FY 2020

Achievement

H1 20212023 Target

Residential Listings89%

1

89%

1

100% of listings

Audience

#2, 460k,

gap to #1 of 271k

2

#2, 543k, gap

to #1 of 281k

2

Reduce gap to #1

Listings Upgrade %10%12%

50% of Auckland residential

listings

22% of regional residential

listings

Revenue24% / 76%33% / 67%Digital > Print

EBITDA

3

Margin Target (pre

NZIFRS16)

9%2%15 -25%

122
NZME’s largest revenue vertical

In New Zealand there are

1

:

138,000

MOVERS

871,000

FIRST HOME BUYERS

1,183,000

RENOVATORS

701,000

INVESTORS

~$150 million

REAL ESTATE CLASSIFIEDS MARKET SIZE

2

SOURCE:

1.

Nielsen CMI Q3 20 -Q2 21 July 21 TV/Online Fused -NZME. Investors -Expect to buy/sell/build property next 12 months.

FHB -age 25+ in paid employment and living in shared accommodation (with housemates, as a boarder, or with extended

family/parents/siblings) or renting.Renovators -homeowners planning to renovate n12m. Movers (buy n12m) -plan to buya property

live in and are homeowners.

2.

NZME estimate based on 2019.

6.OneRoofYour complete property destinationBackground

Real Estate is a key market

123
Significant demand, with limited inventory, resulting in lower advertising spend

•Significant demand saw national residential

sales volume start strongly in 2021 but has

been impacted by Covid-19 in August and

September

•New listings have tracked behind 2019 and

2020 and are down 11% and 23% in Q3

respectively

•Property prices have continued to increase

(up ~25% year on year)

•Average number of days to sell have

reduced by 7 days (19%) January to

September

SOURCE: REINZ.

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

JanFebMarAprMayJunJulAugSepOctNovDec

National Residential New Listings

1

201920202021

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

JanFebMarAprMayJunJulAugSepOctNovDec

National Residential Sales Volume

1

201920202021

Market significantly impacted by Covid-19

6.OneRoofYour complete property destinationBackground

124
Average

YOY

Audience

growth

(Jan-Aug)

+64%

Gap Vs

RE.co.nz

(Average

Jan-Aug)

+32%

SOURCE:

1.

Nielsen Online Ratings Monthly Unique Audience (000). TradeMeProperty UA's not reported in July '20 due to a tagging issue.

NZ Herald

referral

reduced to

27% from

30% LY)

OneRoof continues to grow brand equity and direct audience

Other Key Metrics:

Registered

Users

490K

+71% YTD

App

Downloads

250K

+25%YTD

6.OneRoofYour complete property destinationBackground

OneRoof has continued its strong audience growth

-

100

200

300

400

500

600

700

800

900

1,000

Jan-18

Mar-18

May-18

Jul-18

Sep-18

Nov-18

Jan-19

Mar-19

May-19

Jul-19

Sep-19

Nov-19

Jan-20

Mar-20

May-20

Jul-20

Sep-20

Nov-20

Jan-21

Mar-21

May-21

Jul-21

Monthly Unique Audiences (000)

Audience Trends OneRoofvs Competitors

(000)

1

Trade Me PropertyRealestate.co.nzHomes.co.nzOneRoof

125
OneRoof Listings vs

realestate.co.nz (RE) and

trademe.co.nz (TM)

(Note: TM includes Private

at an estimated 5%)

-

20%

40%

60%

80%

100%

120%

May-19

Jun-19

Jul-19

Aug-19Sep-19

Oct-19

Nov-19Dec-19

Jan-20

Feb-20Mar-20

Apr-20

May-20

Jun-20

Jul-20

Aug-20Sep-20

Oct-20

Nov-20Dec-20

Jan-21

Feb-21Mar-21

Apr-21

May-21

Jun-21

Jul-21

Aug-21

National Listing Penetration Vs RE and TM

1

% of RE% of TM

Note: TM includes Private listings –assumed to be ~5%

Excluding Private listingswe estimate OneRoofto be ~94%

Strong growth nationally

SOURCE:

1.

realestate.co.nz and trademe.co.nz.

6.OneRoofYour complete property destinationBackground

OneRooflistings penetration continues to

increase

126
(32%)

(7%)

(26%)

(100%)

(41%)

(11%)

(4%)

11%

(14%)

(23%)

1%

31%

(35%)

(35%)

(33%)

(29%)

(1%)

(8%)

(13%)

(23%)

(12%)

(10%)

Jan

Feb

Mar

Apr

May

Jun

Jul

AugSep

Oct

NovDec

Jan

Feb

Mar

Apr

May

Jun

Jul

AugSep

Oct

20202021

OneRoof Print Monthly Revenue Growth

2020 vs 2019

2021 vs 2019

120

116

108

104

109

-

20

40

60

80

100

120

140

160

-

5.0

10.0

15.0

20.0

25.0

20172018201920202021

Forecast

New Listings (‘000)

Revenue ($m)

OneRoof Real Estate Revenue Mix

and New Listings

Print RevenueDigital RevenueMarket New Listings

Print revenue significantly impacted by COVID-19. Digital revenue growth is offsetting the reductions

in Print revenue

‘Hot’ market

Lockdowns

6.OneRoofYour complete property destinationBackground

OneRoof revenue grows to pre-17 levels –despite

abnormal market impacts

127
Strong growth of depth products –acceleration across rest of New Zealand remains an opportunity

Auckland

Depth

product

conversion

+50%

YOY

Rest of NZ

Depth

product

conversion

+100%

YOY

Advertising

24%

Other

5%

Agents

8%

Residential

Depth

Revenue

63%

OneRoof.co.nz Revenue Mix​

(digital only)

YTD

average

revenue per

listing

increased

YOY by 13%

to $351

6.OneRoofYour complete property destinationBackground

20%

4%

30%

8%

0%

5%

10%

15%

20%

25%

30%

35%

AucklandRest of NZ

Depth Product Penetration

Q4 2020Q4 2021F

OneRoof.co.nz revenue is drivenbydiversified revenue

streams

128
Important to continue investing in building position

69%

53%

SOURCE:

1.

ConsumerLink Omnijet11-18 August 2021.

1*

Key attribute question not asked in August 2020 survey (comparison is between May 21 and August 21).

0%20%40%60%80%

OneRoof Prompted

Awareness

69%

53%

+30%

Aug 2020

Aug 2021

Year on Year Brand Movements (Aug 21 Vs Aug 20)

Unprompted

Awareness

Preferred Real

Estate Website

+55%

+100%

Key Brand Attributes Movements (Aug 21 Vs May 21)

1*

Has all the

listings

Best place to

buy / sell

Easiest to

use

Most accurate

Valuations

#1

+62%

+84%

+84%

+51%

6.OneRoofYour complete property destinationBackground

Brand Equity Growing Significantly

1

OneRoof –Your Complete
Property Destination

130
Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

6.OneRoofYour complete property destinationStrategy

There are three pillars to the OneRoof Strategy:

Your complete property destination

131
Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

6.OneRoofYour complete property destinationStrategy

There are three pillars to the OneRoof Strategy:

Your complete property destination

132
Accelerate depth

product conversion

Increase brand

salience nationally

Leverage OneRoof

strength across the

real estate funnel

123

6.OneRoofYour complete property destinationStrategy

Strengthen Core Residential Listings Business

133
Continue Building the OneRoof Brand

•Targeting both Vendors and Agents

•Grow organic audiences across digital

channels

Maintain investment in Brand Advertising

•Leverage NZME local media assets to

increase OneRoof relevance nationally

•Regionally targeted communication

•Local personalities as brand advocates

•Sponsorship of local events

•Strengthened marketing capability

6.OneRoofYour complete property destinationStrategy

Increase Brand Salience Nationally and in Local

Markets

134
Point of Differentiation

OneRoofengages through the real

estate cycle

Content a key driverof differentiation

for consumers and vendors -allows

early engagement

Delivers conversion of passive to active

consumers

OneRoofis #1 for valuations

1

–critical

when researching

6.OneRoofYour complete property destinationStrategy

OneRoof is the only portal that connects with

consumers across the Real estate funnel

SOURCE: OneRoofAnalysis. CoreLogic. Nielsen CMI.

1.

ConsumerLink Omnijet11-18 August 2021.

135
Target, engage and convert consumers through

the real estate funnel

Enhance capability to drive improved organic search

Leverage data to increase Personalisationon site:

•Listing and content served based on segmentation,

real and inferred behaviour

Targetcontent relevant to real estate consumer’s journey

Invest in best-in-class talent in data, customer acquisition /

conversion and search engine optimisation.

Target

consumers

through the

Real Estate

funnel

6.OneRoofYour complete property destinationStrategy

SOURCE: OneRoof Analysis. CoreLogic. Nielsen CMI.

136
NOTE:

1.

Boost is OneRoof’shighest value depth upgrade, layering OneRooffirst party data on top of standard Social and Google targeting to reach a highly

qualified audience specific to every property.

Continue to deliver a suite of products that deliver market leading

value to customers:

•Across the real estate funnel (Passive –Active)

•Across our multi-media platforms (Print / On-line / Radio)

BespokeBundled Media and Pricing Solutions:

•by customer and region

Launch new depth products (Boost 2.0)

1

•Leveraging NZME first party data

•Increase reach and deliver more targeted and contextual listing

solutions

Increased resources outside of Auckland

6.OneRoofYour complete property destinationStrategy

20%

30%

50%

4%

8%

22%

0%

10%

20%

30%

40%

50%

60%

Q4 2020Q4 2021F2023F

Depth Product Penetration Forecast to FY23

AucklandRest of NZ

Accelerate depth product conversion

137
Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

6.OneRoofYour complete property destinationStrategy

There are three pillars to the OneRoof Strategy:

Your complete property destination

138
Develop hyper-local

agent products

Deliver data led and

audience aligned

products to build

agents brands and

drive appraisals

Leverage unique

strength of our

content and

consumer

engagement to build

agent brand

123

6.OneRoofYour complete property destinationStrategy

Be indispensable to Agents

139
First Party Data

Proprietary Segmentation

12 Unique Audiences

NOW

NOW

Agent profile and testimonials delivered to highly targeted

prospects based on the fusion of OneRoof / NZME first

party data and our proprietary real estate audience

segments.

NEXT

Introduce direct real-time consumer feedback and

recommendation engine.

Integration into OneRoof marketing automation suite.

Development of attribution modelling

6.OneRoofYour complete property destinationStrategy

Deliver data led and audience aligned products to build

agents brands and drive appraisals

140
NOW

•Leverage sponsorship and integration across our platforms

to deliver unique branding opportunities.

•Agent interviews as a driver of brand value and listing leads

•Quarterly property report, live panels and native content as

a key resource for agents and brands.

NEXT

•Deeper content and data opportunities across the real

estate journey to align with agent portfolio / geography.

•Regional content strategy (including some third party

partnerships) to extend reach and relevance of content.

•Proprietary research on the value of OneRoofmedia assets

on building agent brands.

6.OneRoofYour complete property destinationStrategy

Leverage unique strength of our content and consumer

engagement to build agent brands

141
Development of a data-hub for automated delivery

of localisedmarket facts, analysis and insights

•Region and Suburb level data

•Tailored for agency and / or agent

•Links to OneRoof content library and SEO content

hubs as a key differentiator

•Powerful listing tool for agents

•Strengthens OneRoof'sagent offering and

indispensability

PONSONBY, AUCKLAND 1011

6.OneRoofYour complete property destinationStrategy

Develop Hyper-local agent toolkit

142
Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

6.OneRoofYour complete property destinationStrategy

There are three pillars to the OneRoof Strategy:

Your complete property destination

143
Extend Listing Verticals

-Retirement

-New Build

-Rural

-Commercial

Create pathway for

development of

consumer services

12

6.OneRoofYour complete property destinationStrategy

Expand the Portfolio

144
Source:

1.

JLL Research; Statistics NZ (medium forecast scenario).

•Limited offerings currently in growing market

•Increasing demand for retirement units (estimate of ~790K over 75 years by 2043

1

)

•Opportunity to create category

Retirement

•Growing vertical (increasing consents / new builds)

•NZME has customer relationships across OneRoof and Commercial sales

•Opportunity to leverage data and content capabilities

New Build

•OneRoof has compelling rural listings proposition vs competitors

•Opportunity to differentiate through content and leveraging NZME rural media assets

•Data opportunityfor both agents and consumers

Rural

•OneRoof has unique position across print and digital media

•Opportunity to strengthen digital users through stronger customer acquisition and NZH /

Masthead referral

Commercial

6.OneRoofYour complete property destinationStrategy

Extend Listings Verticals

145
Learning from International Portals

•Significant investment in consumer services in Australia and US markets

•Mortgages and Insurance prioritised

•Revenue remains relatively low but high margin opportunity

FUTURE

More to shared ownership / revenue model

-Partnership / JV with consumer product supplier(e.g.Mortgage Broker

/ Bank)

-Development of OneRoof owned consumer services (white label)

NOW

Continue to engage market for advertising partners across key sectors

-Low development investment –media play only

-Highest returns in the short term

Mortgages

Insurance

Utilities

6.OneRoofYour complete property destinationStrategy

Create “Pathway” for future consumer services

146
•Increase Brand Salience

•Improve Organic Search

•Target Consumers through

Purchase cycle

•Increased Personalization

•Targeted Pricing Bundles

•Launch New Depth Products

Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

•Data & Ratings Led Appraisal

Products

•Brand building content

products

•Hyper-local agent toolkit

•Extend Listing Verticals

•Retirement

•New Build

•Rural

•Commercial

•Pathway For Consumer

Services

6.OneRoofYour complete property destinationStrategy

Summary of OneRoof Strategy

147
14

7

6.OneRoofYour complete property destination

Scorecard

SOURCE:

1.

OneRoof’slistings as a percentage of residential for-sale real estate listings on trademe.co.nz

1*

as of 30 June 2021.

2.

Nielsen Online Ratings, Dec 2020 -June 2021 (FY 20 has been

amended to be the gap as of Dec 2020).

3.

EBITDA is a non-GAAP measure and is presented as excluding the impact of NZ IFRS 16, however excluding exceptional items (redundancy costs, one-off

projects and other exceptional items).

Metric

FY 2020

Achievement

H1 20212023 Target

Residential Listings89%

1

89%

1

100% of listings

Audience

#2, 460k,

gap to #1 of 271k

2

#2, 543k, gap

to #1 of 281k

2

Reduce gap to #1

Listings Upgrade %10%12%

50% of Auckland residential

listings

22% of regional residential

listings

Revenue24% / 76%33% / 67%Digital > Print

EBITDA

3

Margin Target (pre

NZIFRS16)

9%2%15 -25%

148
7.Summary

Michael Boggs

Chief Executive Officer

149
New Zealand’s

leading audio

company

New Zealand’s

Herald

Your complete

property

destination

Create New Zealand’s best

local audio content

Grow broadcast and digital

reach

Grow market revenue

share and digital revenue

The #1 News brand for

all New Zealanders

Subscriber first

Be a safe, scalable

destination for

advertisers

Strengthen Core

Residential Listings

Business

Be indispensable to

Agents

Expand the Portfolio

7.CEOSummary

2023 Strategic Priorities

150
•A market leader in media and entertainment

•A well-advanced digital transformation

•Clear strategic goals with value adding outcomes

•An experienced board and executive team

•Strong cashflows and capital management position

7.CEOSummary

Strong Investment Case to Deliver Shareholder Value

151
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advice,legal,financial,taxoranyotherrecommendationoradvice.Thispresentationconstitutessummaryinformation

only,andyoushouldnotrelyonitinisolation.

Thispresentationmaycontainprojectionsorforward-lookingstatementsregardingavarietyofitems.Suchprojections

orforward-lookingstatementsarebasedoncurrentexpectations,estimatesandassumptionsandaresubjecttoa

numberofrisksanduncertainties.Thereisnoassurancethatresultscontemplatedinanyprojectionsorforward-

lookingstatementsinthispresentationwillberealised.Actualresultsmaydiffermateriallyfromthoseprojectedinthis

presentation.Nopersonisunderanyobligationtoupdatethispresentationatanytimeafteritsreleasetoyouorto

provideyouwithfurtherinformationaboutNZMELimited.

TheGroupadoptedNZIFRS16Leaseson1January2019.Resultsasstatedthroughoutthispresentationincludeand

excludeadjustmentsfortheadoptionofNZIFRS16andpriortoexceptionalitems.PleaserefertotheFinancial

Reports&PresentationssectionoftheNZMEwebsitefordetailedreconciliationsofhistoricalperformance.

Whilereasonablecarehasbeentakenincompilingthispresentation,noneofNZMELimitednoritssubsidiaries,or

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containedinitnortakeanyresponsibilityforit.Theinformationinthispresentationhasnotbeen,andwillnotbe,

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DISCLAIMER

152
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