ASIC proceeding relating to unlicensed third parties

Australia and New Zealand Banking Group Limited
9/833 Collins Street Docklands Victoria 3008 Australia
ABN 11 005 357 522

News Release
For Release: 26 November 2021

ASIC proceeding relating to home loan application
documents provided by unlicensed third parties

ANZ today acknowledged the Australian Securities and Investments Commission (ASIC) has
commenced a civil penalty proceeding relating to three unlicensed third parties providing
home loan application documents to ANZ lenders, including in connection with ANZ’s Home
Loan Introducer Program.

ASIC is alleging contraventions of section 31 of the National Consumer Credit Protection Act
(Credit Act) in relation to 74 home loan applications made between 2016 and 2018, and
contraventions of general conduct obligations owed by credit licensees under the Credit Act.

ANZ has co-operated with ASIC during its investigation and has established a customer
remediation program as well as continuously improving its home loan processes and
controls.

ANZ is considering the matters raised in the Concise Statement and will not be providing
further comment given the matter is now before the courts.

For media enquiries contact:

Stephen Ries
Head of Corporate Communications
Tel: +61 409 655 551



Approved for distribution by ANZ’s Continuous Disclosure Committee