Gentrack Group Limited logo

Gentrack Annual Report 2021

Annual Report19 December 2021GTKInformation Technology

Annual
Report

2021

Gentrack

Group

Limited

5
6

8

10

12

15

19

63

Financial summary

Chairman and CEO’s commentary

Gentrack Board of Directors

Business update

Business update: Veovo

Our people and our planet

Financial statements

Corporate governance

Contents

14UK energy market events

77Corporate directory

Gentrack’s 30 years of expertise and experience
has made us a clear leader in providing solutions

across a broad utility segment – with leading

customers in both B2C and B2B energy and water

across many regions.

This breadth of capabilities is unique and

provides for a wider addressable market than

many of our competitors cannot target.

We are excited about the opportunities


that lie ahead as we partner with leaders to

move the industry into the sustainable era.

4

Financial
summary

$105.7m

REVENUE

Up 5.2% on FY20

$89.0m

UTILITIES

REVENUE

Up 8.8% on FY20

$26.0m

NET CASH

Up 54.8% on FY20

$81.9m

ARR

Up 0.7% on FY20

$12.7m

EBITDA

Up 5.0% on FY20

FINANCIAL SUMMARY / 5

The fiscal year 2021 for Gentrack was
an exciting year of progress, with major

restructuring completed and a return to

growth in the Utilities business. In Veovo,

we showed slight revenue decline and

maintained our position as an essential

supplier bringing net contribution to the

Group, despite the pressures of the

pandemic on the aviation industry.

Revenue growth was driven by an 8.8%

increase in Utilities to $89.0m from $81.8m in

FY20 with new customer wins and growth from

existing customers offsetting previous years’

losses. Veovo revenues were down from $18.7m

in FY20 to $16.7m due to continued impact of

Covid on the aviation industry, but pleasingly

annual recurring revenues (ARR) were up 7.7%

as new customers moved into live operation.

Underlying Group EBITDA of $12.7m is up 5.0%

on FY20, slightly ahead of the guidance issued

earlier this year. Costs were up 5.2% vs FY20

driven by increased investment in personnel,

with continued savings in non-personnel

costs. The Group achieved strong net cash

generation of $9.2m for the period resulting in

net cash of $26.0m at 30 September 2021.

In Utilities, the energy industry is going

through a rapid transformation to address

the triple challenge of decarbonisation,

decentralisation and digitalisation. At the

same time, the water industry is modernizing

to address better customer service and much

needed operational efficiencies. Both energy

Chairman and CEO’s

commentary

and water are moving away from large, on-

premise and inflexible systems to innovative,

agile, cloud-based solutions, like Gentrack.

This IT transformation is an essential step in

the industry’s move into cloud technologies

and the sustainable era.

With the energy transition well underway,

in the June 2021 Strategy Presentation we

communicated our three strategic growth

pillars for utilities – further developing our

customer base, winning new logos and rolling

out managed services.

In terms of developing our customer base, the

business performed strongly, with 72% of our

customers moving into a high performance

‘green’ status. Projects are being delivered

on time and on budget. Our customers are

turning to us to deliver more innovation for

them – particularly around capabilities for

electric vehicles, heat pumps, solar, data and

intelligence, profit and risk. Our Indian Delivery

Centre is now fully operational which has

helped us to improve revenue per FTE.

In new business, we won 7 new logos in our

core markets. Win momentum is on

the rise. Furthermore, we expect the

number of opportunities outside of our core

geographies where we now operate to be

significant, as suppliers around the world look

to innovative and cloud providers to disrupt

incumbent vendors offerings. This represents

significant future potential.


6 / CHAIRMAN AND CEO’S COMMENTARY

For our managed services pillar, we foresee
promising growth as we now have a well-

defined proposition, proven value metrics and

both a healthy pipeline and order book. We

look forward to reporting on progress for this

new growth area.

In Veovo, we are still feeling the impact of the

pandemic on the aviation industry but are

starting to see signs of global recovery. Despite

global restrictions we won 4 new logos, signed

extended support contracts and upgrades and

delivered 6 major projects across the globe. The

transition of our customers to our Passenger

Predictability SaaS platform has moved at pace

and we will continue the investment in R&D

in the next fiscal year to prepare us for the

recovery of the market.

On the people front, we are committed to

being a high performance, people-centric

technology organisation. We have put

this focus into action with higher reward,

more training and betterment where

required. Employee engagement is up and

the organisation is moving at pace. Our

commitment continues to focus on investing

in technology and people for both Utilities

and Veovo. We’d like to thank the great

team of Gentrack people across the world

for their dedication and innovation in a

transformational year for the company.

For FY22 we are forecasting growth beyond

FY21. This is despite the impact of the

pandemic on the aviation industry and the

recent unprecedented market conditions in

UK energy (see page 14).

CHAIRMAN AND CEO’S COMMENTARY / 7

Gary Miles

CEO

Andy Green, CBE

Chairman

Andy Green, CBE
Chair

Andy has an extensive

background in technology

leadership including CEO of Logica,

a £4bn turnover listed IT Services Company,

and CEO of BT Global Services, the enterprise

arm of British Telecom. In 2020 Andy was

awarded Commander of the British Empire

(CBE) for his contributions to the Information

Technology and British Space Industries. His

passion to transform the industry to support

sustainable water and energy resources is

further demonstrated by his roles as the

Chair of WaterAid UK and as a UK National

Infrastructure Commissioner. Spending time in

both Australia and the UK, he contributes both

a local presence and global perspective to

Gentrack’s customers and shareholders.

Nick Luckock

Non Executive Director

Nick is a Partner and a member

of the Investment Committee at

Hg Capital with extensive private

equity experience focusing on the

technology industry. He has deep experience

across a number of significant organisation

in the business services, financial processing

and technology sectors.

He is currently a Director at Achilles

Subholdings Ltd and has served as a Non

Executive Director at a variety of private

equity backed companies including British

based JLA, Radius Worldwide, Paycorp Group

Gentrack Board

of Directors

(Pty) Ltd (South Africa), XP Investimentos

(Brazil) and AGS Transact Technologies

Ltd (India).

Nick completed an MBA with Distinction at

INSEAD and a Bachelor of Commerce and Arts

(Honours) from the University of Melbourne.

Fiona Oliver

Non Executive Director

Fiona is an experienced Director

and Audit Committee Chair.

Her active board roles include

being a Director and Audit Committee

Chair of Freightways (NZX/ASX), First Gas

Group, BNZ Life Insurance and BNZ

Insurance Services.

Fiona has Executive level leadership

experience in asset management, funds

management and private equity, including

holding the roles of Chief Operating Officer

of BT Funds Management (NZ), Westpac’s

investment arm, and General Manager, Wealth

Management for AMP NZ. Fiona also managed

the Risk and Operations function of AMP’s

Sydney and (owned at the time) London

based Private Capital division. Fiona has

specialist knowledge of investments and the

capital markets.

Fiona holds degrees in Law and Arts from

the University of Auckland and is a qualified

Solicitor in New Zealand, New South Wales

and England. Prior to her management

career, Fiona practiced as a corporate

and commercial lawyer at a senior level in

Auckland, Sydney and London, specialising in

mergers and acquisitions.

8 / GENTRACK BOARD OF DIRECTORS

Stewart Sherriff
Non Executive Director

Stewart was appointed CEO of

New Zealand mobile challenger

2degrees in August 2013, having

served as the company’s Chairman for the

previous 4 years, and interim CEO since 1 April,

a position he held until he retired in June 2019.

He remains on the Board of 2degrees as a

Non-Executive Director.

Stewart began his 44 year career in

telecommunications with British Telecom. He

left the UK in 1984 to progress an international

career, working in 20 countries for various

Telcos. Stewart has learned mobile from

the ground up, starting as a technician,

progressing to a system specialist, field

services manager, BSS specialist and senior

engineer before entering senior management

as Head of Operations for Hong Kong operator

Smartone.

He became CTO at mobile pioneer Western

Wireless International in 1997, with

responsibility for IT, Engineering, Marketing,

Customer Care and Technical Operations. Six

years later, Stewart was seconded as CEO of

Meteor, Ireland’s third entrant mobile operator.

Under his leadership, Meteor became a

successful third player challenging Vodafone

and O2.

In 2006 he rejoined Western Wireless founders

John Stanton and Brad Horwitz at Trilogy

International Partners. As CTO he oversaw

Trilogy’s operations in Bolivia, Haiti, Dominican

Republic and New Zealand.

GENTRACK BOARD OF DIRECTORS / 9

Prior to chairing 2degrees, Stewart Chaired

Vega Slovenia and was Vice Chairman of

Telering Austria and served on the boards of

Vipnet Croatia, Voila Haiti, Neuvatel Bolivia and

jNetX USA.

Darc Rasmussen

Non Executive Director

Darc is a seasoned enterprise

software professional with over

25 years’ experience successfully

building and growing Software as a

Service (SaaS) and Cloud-based businesses

across global markets. He has spent his career

working and living in Europe, the USA and Asia/

Pacific, growing public and private companies

including Infor, SAP, IntraPower (Trusted Cloud)

and Integrated Research.

He led the SAP (NYSE:SAP) global CRM Line

of Business, building it from start-up to total

annual revenues of US$1.5 billion in 2007. He

was also CEO at Integrated Research (ASX:IRI)

where he led the company through a business

transformation strategy that delivered 70%+

revenue and profit growth along with a tripling

of the company’s market capitalisation. Darc

led the development and execution of a

product and go-to-market strategy that won

Integrated Research the distinction of Gartner

“Cool Vendor” and established the company

as the global market leader in Unified

Communications Performance Management.

Darc is also currently a Non-Executive Director

at Objective Corporation (ASX:OCL).

Business
update

Energy

With the energy revolution well underway,

the market continues to shift its focus to

customer centric business models, creation of

green products for consumers and prosumers

and data and analytics driven technology

that assures profitable operations and

the management of price fluctuation risks

inherent in energy retail.

Our customers are looking to Gentrack to

deliver needed innovation in each of these

areas. This is on the back of demand for

change from a) consumers b) regulators and

c) a widening competitive landscape for

operational efficiency and innovative green

product launches. Now, more than ever,

energy retailers need a strong and innovative

partner to move them into the sustainable

era. Gentrack is well positioned to lead this

transformation.

In the UK our operational metrics are

outperforming the market with 5 of the top 10

Which? ranked suppliers running on Gentrack.

We have onboarded a key tier 1 brand name

in Northern Ireland, expanding our footprint

outside the mainland UK, and this gives us a

beachhead to expand into the Republic of

Ireland. We are successfully delivering one of

the world’s largest I&C (B2B) transformation

programmes, supporting E.ON in their

merger with Npower and combining all their

business customers onto our Gentrack Cloud

for Utilities platform, delivering significant

performance improvements and cost savings.

10 / BUSINESS UPDATE

Geoff Childs

General Manager

United Kingdom

& Ireland

Mark Humphreys

General Manager

Australia

Allan Sampson

General Manager

New Zealand

In the Australian Energy retail market, we
took 4 of our customers live in major 5 Minute

Settlement projects this year, all through

remote delivery models. We renewed many

of our contracts this year and won 2 new

I&C customers. Our market-ready products

and regulatory model mean we offer quicker

deployment times in a market where the

complex Australian market interactions are a

significant barrier to entry.

In New Zealand we were selected to help

Trustpower complete the separation of their

B2C and I&C systems to enable the sale of

the retail business – delivering the project in

3 months to enable business transformation,

and without impacting business performance

or customer service.

We go into the new year with a strong pipeline,

including for our back office and margin

recovery managed services, and a more visible

presence in the market thanks to investments

made in marketing and focus on continuing to

improve our value to our customers.

Water

In water, the market is being driven to

transformation by an increased focus on

customer experience, community, cost to

serve and sustainability with a demand to be

data centric becoming critical. Gentrack is the

single source of truth for customers meter

and billing data. How we democratise this

data around the organisations, through our

integration platform and analytics solutions is

important to our customers and new utilities.

BUSINESS UPDATE / 11

In the UK, the water industry continues to

be a strong part of our customer base with

Gentrack holding majority market share in the

business segment.

The UK business water segment has

deregulated and has high demand for our

technology as utilities come under increasing

pressure of competition to deliver compelling

customer propositions and a digital and

market-leading customer experience. There is

also a large amount of regulatory shift in this

area as the regulator is continuing to shape

what a de-regulated market looks like.

Beyond the business segment, we also see

a big opportunity in domestic water. Despite

being a regulated segment, there is still an

increasing demand for improving customer

service and reducing cost to serve. This is

leading to current systems needing either an

upgrade or to be replaced as they are primarily

using large ERP systems which struggle to

adapt. Gentrack is in a leading position to

meet the evolving needs of this segment.

In Australia, we restarted our Water User

Groups this year and it was pleasing to see the

involvement of WaterAid in both those events.

We are supporting suppliers that are first in

the country to roll out smart meters and more

intelligent water networks. Our position in the

Australian water market is a leading one, and we

look to expand our pipeline in this segment.

We continue to watch the Three Waters Reform

in NZ with interest as it presents opportunities

for Gentrack to deliver innovation to the sector.

12 / BUSINESS UPDATE: VEOVO
Looking ahead, we are increasing our

investment in our technology focusing

on the key customer challenges of better

operational efficiency to reduce cost, improve

sustainability and deliver the best possible

passenger experiences. As passenger

numbers and aircraft movements improve this

will translate into airports increasing their

spending on upgrades and new technology.

Business update:

Veovo

We are starting to see reassuring signs of a

global recovery, although Covid continues

to have a significant impact on the aviation

industry as a whole – with passenger numbers

still down by around 50% on 2019, but building

220% on 2020 throughout 2021.

Despite global restrictions, we have won new

customers including Gatwick and 3 North

American customers. We’ve also signed

extended support contracts and upgrades for

our customers in both Europe and APAC. We’ve

also delivered major projects in Perth, Luton,

Cincinnati, New York, Sweden and Mexico.

Technology wise, we have continued our

move to SaaS for our passenger predictability

customers and invested in improving

technologies that support roll out and

support. We’re also focused on investing

in growing our AI/ML capabilities with

developments in resource management,

forecasting and prediction.

James Williamson

CEO

Veovo

BUSINESS UPDATE: VEOVO / 13

14 / UK ENERGY MARKET EVENTS
The UK energy market has seen

unprecedented conditions in 2021.

Extremely high wholesale price pressures,

coupled with a regulatory Price Cap, has

forced B2C energy suppliers to sell energy

at a loss. This phenomenon has resulted

in suppliers going into administration. As

reported, ten of the suppliers are Gentrack

customers – either entering the Supplier of

Last Resort (SoLR) or Special Administration

Regime in the case of Bulb (a top five

customer of Gentrack by revenue.)

Gentrack’s UK customer base is diversified

with a market share of more than 50% in the

contested water segment and the leading

position in the B2B energy segment. We also

have several stable B2C energy customers

who are now operating in a less competitive

market. For Gentrack as a whole its Utilities

business is diversified across different

segments and geographies.

UK energy

market events

OUR PEOPLE AND OUR PLANET / 15



We are a technology

partner for the Utilities

industry, helping them to

lead the way to a cleantech

future. As such we’re passionate people who

want to drive change through technology.

We believe in making a difference.

Our values reflect our culture, how we drive

decisions and how we connect with our

customers, partners, shareholders and

each other.

They are the reason to believe in what we

can achieve together. In 2021 we took the

opportunity to re-frame our values so we can

continue to work globally together to drive

efficiency in two of the planet’s most precious

resources: energy and water.

Our people

and our planet

for our customersfor each other

for the planet

We are loyal and we get the

job done

We express our opinions and

take accountability

Together we foster a collaboration

of culture & creativity

We are one team, we play to win

We’re humbled by the


power of nature

We believe cleantech is the


way forward

Frances Caldwell

Chief People Officer

In order to measure and act on our employee
engagement, we have invested in a market

leading engagement tool to help us

understand our employee feedback and

create shared action planning. This years

survey saw 91% of our colleagues provide their

views which will help us evolve our people

strategy, creating an exciting shared people

agenda as a result.

Reward

Reward plays a key role in attracting,

motivating and retaining talent. Gentrack

is focused on defining and maintaining

competitive compensation practices that

appeal to current and future talent. We believe

in motivating and rewarding performance

and as such have extended our variable

compensation eligibility to all colleagues.

2021 saw an opportunity to give Kudos and

recognition to many colleagues globally and

we will continue to take every opportunity

to recognise great performance across the

business and recognise those that align to

our values.

Learning, development

and growth

2021 saw the introduction of Empower, our

Global Learning tool, providing access to

6000 courses for all our people. We believe

in creating opportunities to learn – through

high pace and meaningful work and by

providing access to tools and training when

our people want it.

16 / OUR PEOPLE AND OUR PLANET

Our global people strategy is all about

understanding and enabling our people to

deliver their best – we believe in a high-

performance culture, centred on respect,

that rewards and recognises our people who

demonstrate our values every day.

We believe in a sustainable future and strive to

create a culture for our people that engages

our people who in turn are committed to us,

our customers and the planet.

Talent attraction, reward

and recognition

We are a growing company and always

welcome new talent to the Gentrack family.

We reach out to prospective employees in

a variety of ways, depending on location

and role, posting vacancies on our website,

encouraging referrals, actively promoting

via social media as well as partnering with

experts to source talent. We are committed to

developing our talent within, with promotions

and career moves locally and globally and

this year over 10% of our population were

promoted and we had a net people growth of

14% globally.

We aim to hire, inspire, engage and retain the

best people to power our strategy and vision

and as such recognise the importance of

employee engagement in driving sustainable

performance for all stakeholders.

2022 is an exciting year for our learning
agenda with our career pathways tool being

promoted across the business so all our

colleagues can see where their journey may

take them in Gentrack. We will continue to

invest in our people with ongoing leadership,

management and technical training as well as

development planning sessions to ensure our

people get the support they need.

Diversity, inclusion and wellbeing

2021 continued to be influenced by the global

pandemic and many of our locations have

experienced extended lockdowns – our teams

have continued to support our customers and

one another throughout this period. We will

be continuing to respond locally and globally

to support and highlight key diversity and

inclusion activities and as an organisation are

working together to continue to evolve our

wellbeing and enablement strategy.


OUR PEOPLE AND OUR PLANET / 17

Our sustainability approach

In previous years we have utilised a number

of tools to measure and improve our

sustainability performance. However in

2021 it was recognised that in order to help

our planet meet carbon reduction targets,

we needed to take a stronger stance on

sustainability within Gentrack. Therefore,

since mid 2021, we formed a global committee

working alongside sustainability experts

to put in place stringent new stretching

measures and metrics aligned with the 21

United Nations SDG goals.

This will ensure that we are both fully

compliant with the NZX requirements on

sustainability reporting for 2023 ahead of

time, and meet all the regulatory requirements

in each of the regions we are based as well as

enable our values to Respect the Planet.




Gentrack Group Limited

Financial

Statements

For the year ended 30 September 2021

20 / INDEPENDENT AUDITOR’S REPORT

A member firm of Ernst & Young Global Limited

IInnddeeppeennddeenntt AAuuddiittoorr’’ss RReeppoorrtt


TToo tthhee SShhaarreehhoollddeerrss ooff GGeennttrraacckk GGrroouupp LLiimmiitteedd -- RReeppoorrtt oonn tthhee aauuddiitt ooff tthhee ccoonnssoolliiddaatteedd ffiinnaanncciiaall ssttaatteemmeennttss


OOppiinniioonn

We have audited the consolidated financial statements of Gentrack Group Limited (“the Company”) and its subsidiaries

(together “the Group”) on pages 26 to 62, which comprise the consolidated statement of financial position of the Group as at

30 September 2021, and the consolidated statement of comprehensive income, consolidated statement of changes in equity

and consolidated statement of cash flows for the year then ended of the Group, and the notes to the consolidated financial

statements including a summary of significant accounting policies.

In our opinion, the consolidated financial statements on pages 26 to 62 present fairly, in all material respects, the consolidated

financial position of the Group as at 30 September 2021 and its consolidated financial performance and cash flows for the year

then ended in accordance with New Zealand equivalents to International Financial Reporting Standards and International

Financial Reporting Standards.

This report is made solely to the Company's shareholders, as a body. Our audit has been undertaken so that we might state to

the Company's shareholders those matters we are required to state to them in an auditor's report and for no other purpose. To

the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the

Company's shareholders, as a body, f or our audit work, for this report, or for the opinions we have formed.

B

Baassiiss ffoorr ooppiinniioonn

We conducted our audit in accordance with International Standards on Auditing (New Zealand). Our responsibilities under those

standards are further described in the

Auditor’s Responsibilities for the Audit of the Financial Statements section of our report.

We are independent of the Group in accordance with Professional and Ethical Standard 1

International Code of Ethics for

Assurance Practitioners (including International Independence Standards) (New Zealand)

issued by the New Zealand Auditing

and Assurance Standards Board, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Other than in our capacity as auditor we have no relationship with, or interest in, the Company or any of its subsidiaries. Partners

and employees of our firm may deal with the Group on normal terms within the ordinary course of trading activities of the

business of the Group.

O

Otthheerr mmaatttteerr

The consolidated financial statements of Gentrack Group Limited for the year ended 30 September 2020, were audited by

another auditor who expressed an unmodified opinion on those statements on 26 November 2020.

K

Keeyy aauuddiitt mmaatttteerrss

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the

consolidated financial statements of the current year. These matters were addressed in the context of our audit of the

consolidated financial statements as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on

these matters. For each matter below, our description of how our audit addressed the matter is provided in that context.

INDEPENDENT AUDITOR’S REPORT / 21

A member firm of Ernst & Young Global Limited

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial statements section

of the audit report, including in relation to these matters. Accordingly, our audit included the performance of procedures

designed to respond to our assessment of the risks of material misstatement of the financial statements. The results of our

audit procedures, including the procedures performed to address the matters below, provide the basis for our audit opinion on

the accompanying consolidated financial statements.

R

Reevveennuuee rreeccooggnniittiioonn

WWhhyy ssiiggnniiffiiccaanntt HHooww oouurr aauuddiitt aaddddrreesssseedd tthhee kkeeyy aauuddiitt mmaatttteerr

The Group has reported revenues of $105 million. We

focused on the component of revenue related to software

implementation projects of $20 million, which is part of the

licences and project services revenue, as a key audit matter

due to inherent complexities of software implementation

projects and the estimates involved.

Revenue from implementation projects is considered to be a

distinct performance obligation and is recognised based on

the stage of completion using either the proportion of actual

hours at the reporting date compared to management

estimates for total forecast hours or with reference to

milestones.

Accurate recording of revenue is highly dependent on:

► Detailed knowledge of individual characteristics of a

contract, including unique terms, knowledge of software

and length of time to complete contractual milestones

► Ongoing adjustments to estimated hours to complete

implementation taking into consideration changes in

scope estimated timing and project delays, and

► Changes to total project revenue for contract variation or

additional billing for changes in scope or additional

hours incurred.

Disclosures in relation to the Group’s revenue are included in

note 3.2 to the consolidated financial statements.


In obtaining sufficient appropriate audit evidence, we:

► Selected a sample of implementation service projects focusing on

projects that were in progress at balance date. For the projects selected

for testing samples, where relevant, we:

► Checked revenue recognised was consistent with contractual terms

and accounting standard requirements, including any allocations

between initial license fee, design and implementation, and

maintenance phases of the contracts

► Obtained the project status reports as at 30 September 2021 and

checked whether the project manager had performed a review to

ensure the forecast used to calculate revenue through percentage of

completion was up to date

► Compared the forecast hours to complete based on the project

status reports core reporting systems to ensure revenue was

recognised in line with the project manager’s estimate

► Assessed the forecast hours through discussion with project

managers and senior management and challenged key assumptions

including consideration of alternative scenarios and how

management addressed risks in the contract

► Compared significant changes in total forecast hours to

correspondence with customers, legal documentation and/or

contract variation.

► Evaluated potential exposure to liquidated damaged by reviewing

legal correspondence and correspondence with customers, and

► Considered the historical accuracy of management estimates of

forecast hours by analysing previous forecasts to actual hours.

► Used data analytical techniques to assess the correlation between

revenue, deferred revenue and cash

► Validated a sample of cash receipts related to revenue transactions

► Assessed appropriateness of the deferred revenue balance at year end

by reference to the percentage of completion of implementation revenue

projects, and

► Considered the adequacy of the associated disclosures in the financial

statements.

22 / INDEPENDENT AUDITOR’S REPORT

A member firm of Ernst & Young Global Limited

GGooooddwwiillll aanndd BBrraanndd iinnttaannggiibbllee aasssseettss’’ iimmppaaiirrmmeenntt aasssseessssmmeenntt

WWhhyy ssiiggnniiffiiccaanntt HHooww oouurr aauuddiitt aaddddrreesssseedd tthhee kkeeyy aauuddiitt mmaatttteerr

At 30 September 2021, the Group records goodwill and

brand intangible assets with a combined value of $112

million, which make up 52% of the Group’s total assets.


The value-in -use of the Group’s cash generating units

(“CGUs”) is determined by management each reporting

period by impairment models that require significant

judgement and estimation in respect of future cash flow

forecasts, discount rates and terminal growth rate

assumptions. Changes in certain assumptions can lead to

significant changes in the assessment of the value-in -use.

Disclosures regarding the Group’s key assumptions adopted

and the sensitivity to reasonably possible changes in key

assumptions which could result in impairment for certain

CGUs are included in note 5.3 and 5.4 of the consolidated

financial statements.

In obtaining sufficient appropriate audit evidence, we:

► Understood the Group’s goodwill impairment assessment process and

identified any relevant controls

► Assessed the Group’s determination of CGUs based on our

understanding of the nature of the Group’s business units and

considered whether management’s assessment of CGUs was

appropriate

► Determined the appropriateness of using a discounted cash flow model

to calculate the value in use for each identified CGU and tested this for

mathematical accuracy

► Obtained the Group’s impairment models and assessed forecast cash

flow assumptions by comparison to actual results and the Board’s

approved budgets. We also challenged the reasonableness of the

managements forecast cashflows

► Considered the accuracy of previous Group cashflow forecasting to

inform our evaluation of forecasts included in the impairment models

► Involved our business valuation specialists to assess the terminal

growth and discount rates applied in consideration of relevant

comparators

► Challenged the assumptions and judgements used by management by

performing sensitivity analysis in relation to the discount rate and

forecast cash flows to consider the potential impact of changes in these

assumptions, and

► Evaluated the adequacy of the related financial statement disclosures.

IInnffoorrmmaattiioonn ootthheerr tthhaann tthhee ffiinnaanncciiaall ssttaatteemmeennttss aanndd aauuddiittoorr’’ss rreeppoorrtt

The Directors of the company are responsible for the Annual Report, which includes information other than the consolidated

financial statements and auditor’s report.

Our opinion on the consolidated financial statements does not cover the other information and we do not express any form of

assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read the other information and, in

doing so, consider whether the other information is materially inconsistent with the consolidated financial statements or our

knowledge obtained during the audit, or otherwise appears to be materially misstated.

If, based upon the work we have performed, we conclude that there is a material misstatement of this other information, we are

required to report that fact. We have nothing to report in this regard.

D

Diirreeccttoorrss’’ rreessppoonnssiibbiilliittiieess ffoorr tthhee ffiinnaanncciiaall ssttaatteemmeennttss

The Directors are responsible, on behalf of the entity, for the preparation and fair presentation of the consolidated financial

statements in accordance with New Zealand equivalents to International Financial Reporting Standards and International

Financial Reporting Standards, and for such internal control as the Directors determine is necessary to enable the preparation

of financial statements that are free from material misstatement, whether due to fraud or error.

INDEPENDENT AUDITOR’S REPORT / 23

A member firm of Ernst & Young Global Limited

In preparing the consolidated financial statements, the Directors are responsible for assessing on behalf of the entity the

Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going

concern basis of accounting unless the Directors either intend to liquidate the Group or cease operations, or have no realistic

alternative but to do so.

A

Auuddiittoorr’’ss rreessppoonnssiibbiilliittiieess ffoorr tthhee aauuddiitt ooff tthhee ffiinnaanncciiaall ssttaatteemmeennttss

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free

from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion.

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with

International Standards on Auditing (New Zealand) will always detect a material misstatement when it exists. Misstatements

can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected

to influence the economic decisions of users taken on the basis of these consolidated financial statements.

24 / INDEPENDENT AUDITOR’S REPORT

A member firm of Ernst & Young Global Limited

A further description of the auditor’s responsibilities for the audit of the financial statements is located at the External Reporting

Board’s website: https://www.xrb.govt.nz/standards-for-assurance-practitioners/auditors-responsibilities/audit-report-1/.

This description forms part of our auditor’s report.

The engagement partner on the audit resulting in this independent auditor’s report is Grant Taylor.





Chartered Accountants

Wellington

25 November 2021

DIRECTORS RESPONSIBILITY STATEMENT / 25
DIRECTORS RESPONSIBILITY STATEMENT

GENTRACK FINANCIAL STATEMENTS / 10


The Directors are required to prepare financial statements for each financial year that present fairly the financial

position of Gentrack Group and its operations and cash flows for that period.

The Directors consider these financial statements have been prepared using accounting policies suitable to Gentrack

Group’s circumstances, which have been consistently applied and supported by reasonable judgements and

estimates, and that all relevant financial reporting and accounting standards have been followed.

The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy, at any

time, the financial position of Gentrack Group and to enable them to ensure that the financial statements comply with

the Companies Act 1993. They are also responsible for safeguarding the assets of Gentrack Group and hence for

taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Board of Directors of Gentrack Group authorised these financial statements for issue on 25 November 2021.

For and on behalf of the Board of Directors:



Andy Green


Fiona Oliver

Chairman

Date: 25 November 2021


Director

Date: 25 November 2021




26 / FINANCIAL STATEMENTS

FINANCIAL STATEMENTS / 27
Financial

Statements

30 September

2021

28 / FINANCIAL STATEMENTS
STATEMENT OF COMPREHENSIVE INCOME

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 12



2021 2020


SECTION NZ$000 NZ$000

Revenue

3.2,3.3

105,723 100,533

Expenditure

3.4

(92,996) (88,440)

Profit before depreciation, amortisation, acquisition related costs,

revaluation of financial liabilities, impairment of goodwill and

intangible assets, financing and tax

12,727 12,093

Depreciation and amortisation

3.5

(10,864) (12,354)

Revaluation of acquisition related financial liability


- 891

Impairment of goodwill and intangible assets

5.3

- (34,511)

Profit/(Loss) before financing and tax

1,863 (33,881)

Net finance income/(expense)

3.6

3,701 (386)

Profit/(Loss) before tax 5,564 (34,267)

Income tax (expense)/benefit

7.1

(2,375) 2,561

Profit/(Loss) attributable to the shareholders of the company 3,189 (31,706)

OTHER COMPREHENSIVE INCOME




Excess income tax benefit on share-based payments


91 -

Translation of international subsidiaries

(4,992) (882)

Total comprehensive loss for the period

(1,712) (32,588)

EARNINGS PER SHARE / (LOSS) ATTRIBUTABLE TO THE

SHAREHOLDERS OF THE COMPANY

(EXPRESSED IN DOLLARS PER SHARE)




Basic earnings per share

6.4

$0.03 ($0.32)

Diluted earnings per share

6.4

$0.03 ($0.32)

WEIGHTED AVERAGE NUMBER OF ORDINARY SHARES ISSUED



Basic

6.4

98,761 98,645

Diluted

6.4

103,128 100,053

The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes.


FINANCIAL STATEMENTS / 29
STATEMENT OF FINANCIAL POSITION

AS AT 30 SEPTEMBER 2021


GENTRACK FINANCIAL STATEMENTS / 13



2021 2020


SECTION

NZ$000 NZ$000

CURRENT ASSETS




Cash and cash equivalents

4.3

25,957 19,321

Trade and other receivables

5.1

21,746 18,951

Income tax receivable


68 151

Inventory

5.8

362 464

Total current assets


48,133 38,887

NON-CURRENT ASSETS




Property, plant and equipment

5.5

2,683 2,763

Lease assets

9.1

8,162 10,338

Goodwill

5.2

106,766 106,599

Intangibles

5.4

37,698 45,428

Deferred tax assets

7.2

5,391 4,649

Total non-current assets


160,700 169,777

Total assets


208,833 208,664

CURRENT LIABILITIES




Bank loans

4.2

- 2,536

Trade payables and accruals

5.6

4,513 3,905

Lease liabilities

9.1

1,376 2,692

Contract liabilities


12,695 12,419

GST payable


1,931 3,206

Employee entitlements

5.7

9,535 5,552

Income tax payable


1,322 -

Total current liabilities


31,372 30,310

NON-CURRENT LIABILITIES




Lease liabilities

9.1

11,176 12,435

Employee entitlements

5.7

539 428

Deferred tax liabilities

7.2

3,305 4,997

Total non-current liabilities


15,020 17,860

Total liabilities


46,392 48,170

Net assets


162,441 160,494

EQUITY




Share capital

6.1

191,699 191,229

Share based payment reserve


3,888 699

Foreign currency translation reserve


1,790 6,782

Retained earnings


(34,936) (38,216)

Total equity


162,441 160,494

The above Statement of Financial Position should be read in conjunction with the accompanying notes.

For and on behalf of the Board who authorised these financial statements for issue on 25 November 2021.


Andy Green Fiona Oliver

Chair Director

Date: 25 November 2021 Date: 25 November 2021

30 / FINANCIAL STATEMENTS
STATEMENT OF CHANGES IN EQUITY

FOR THE YEAR ENDED 30 SEPTEMBER 2021


GENTRACK FINANCIAL STATEMENTS / 14


2021


SHARE

CAPITAL

SHARE

BASED

PAYMENT

RESERVE

RETAINED

EARNINGS

TRANSLATION

RESERVE

TOTAL

EQUITY

NZ$000

SECTION

Balance as at 1 October


191,229 699 (38,216) 6,782 160,494

Profit attributable to the

shareholders of the company




- - 3,189 - 3,189

Other comprehensive income/(loss)

- - 91 (4,992) (4,901)

Total comprehensive

income/(loss) for the period,

net of tax




- - 3,280 (4,992) (1,712)

TRANSACTION WITH OWNERS



Issue of share capital

6.1, 6.2

470 (413) 57

Share-based payments

6.2

- 3,602 - - 3,602

Balance at 30 September


191,699 3,888 (34,936) 1,790 162,441



2020


SHARE

CAPITAL

SHARE

BASED

PAYMENT

RESERVE

RETAINED

EARNINGS

TRANSLATION

RESERVE

TOTAL

EQUITY

NZ$000

SECTION

Balance as at 1 October


191,229 389 (1,673) 7,664 197,609

Change in accounting policy


- -

(1,833) - (1,833)

Restated total equity at 1

October


191,229 389 (3,506) 7,664 195,776

Loss attributable to the

shareholders of the company




- - (31,706) - (31,706)

Other comprehensive loss


- - - (882) (882)

Total comprehensive income

for the period, net of tax




- - (31,706) (882) (32,588)

TRANSACTION WITH OWNERS



Dividend paid

6.3

- - (3,004) - (3,004)

Share-based payments

6.2

- 310 - - 310

Balance at 30 September


191,229 699 (38,216) 6,782 160,494


The above Statement of Changes in Equity should be read in conjunction with the accompanying notes.

FINANCIAL STATEMENTS / 31
STATEMENT OF CASHFLOWS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 15



2021 2020


SECTION

NZ$000 NZ$000

CASH FLOWS FROM OPERATING ACTIVITIES




Receipts from customers


103,251 110,731

Payments to suppliers and employees


(85,957) (83,547)

Lease liability finance charge

9.1

(814) (931)

Income tax paid


(3,535) (4,287)

Net cash inflow from operating activities


12,945 21,966

CASH FLOWS FROM INVESTING ACTIVITIES




Acquisition of property, plant and equipment

5.5

(663) (324)

Purchase of intangible assets

5.4

- (331)

Payment of acquisition related option


- (2,419)

Net cash outflow from investing activities


(663) (3,074)

CASH FLOWS FROM FINANCING ACTIVITIES




Payments for lease liabilities


(2,678) (2,497)

Drawdown of borrowings


- 5,007

Repayment of borrowings


(2,564) (6,871)

Interest paid


(176) (375)

Dividends paid

6.3

- (3,004)

Net cash outflow from financing activities


(5,418) (7,740)

Net increase in cash held


6, 864 11,152

Foreign currency translation adjustment


(228) (457)

Cash at beginning of the financial period


19,321 8,626

Closing cash and cash equivalents

25,957 19,321

The above Statement of Cash Flows should be read in conjunction with the accompanying notes.

32 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 16




GENERAL INFORMATION ACCOUNTING POLICES CRITICAL JUDGEMENTS

GENERAL INFORMATION

The notes are consolidated into nine sections. Each section contains an introduction and general

information which is indicated by the symbol above. The layout of these financial statements has been

streamlined to present them in a way that is more intuitive for readers to follow. This is achieved by laying

out the accounting policies and critical judgements alongside the notes and focusing information in a way

which provides increased clarity and ease of understanding.

The first section details general information about Gentrack Group and guidance on how to navigate through the

financial statements.

ACCOUNTING POLICIES

The principal accounting policies adopted in the preparation of these financial statements are set out

throughout the document where they are applicable. These policies have been consistently applied to

all the years presented, unless otherwise stated. Certain comparatives have been updated to ensure

consistency with current year presentation.

Accounting policies are identified by this symbol above.

CRITICAL JUDGEMENTS

The preparation of the financial statements requires management to make judgements,

estimates and assumptions that affect the reported amounts in the financial statements.

Management continually evaluates its judgements and estimates in relation to assets, liabilities,

contingent liabilities, revenue, and expenses. Management bases its judgements and estimates on historical

experience and on various other factors it believes to be reasonable under the circumstances, the result of

which form the basis of the carrying values for assets and liabilities that are not readily apparent from other

sources. Actual results may differ from these estimates under different assumptions and conditions and may

materially affect financial results or the financial position reported in future periods.

Further details of the nature of these critical judgements and estimates may be found throughout the financial

statements as they are applicable and are identified by this symbol.

FINANCIAL STATEMENTS / 33
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 17

1. GENERAL INFORMATION

Gentrack Group Limited is a limited liability company, domiciled and incorporated in New Zealand and registered

under the New Zealand Companies Act 1993. The registered office of the Company is 17 Hargreaves Street, St Marys

Bay, Auckland 1011, New Zealand.

The financial statements presented are for Gentrack Group Limited and its subsidiaries (Gentrack Group) for the year

ended 30 September 2021. Prior year comparatives are for the year ended 30 September 2020.

The financial statements of Gentrack Group for the year ended 30 September 2021 were authorised for issue in

accordance with a resolution of the directors on 25 November 2021.

Gentrack Group’s principal activity is the development, integration, and support of enterprise billing and customer

management software solutions for the utility (energy and water) and airport industries.

COVID-19 PANDEMIC

At 30 September 2021, the financial impact of COVID-19 on Gentrack Group overall has not been material. COVID-19

has not adversely impacted Gentrack Group’s Utility business, however the Airport business has been impacted by

COVID-19 with project cancellations and delays because of the uncertainty caused by COVID-19. Gentrack Group

continues to closely monitor the longer-term financial and economic implications of COVID-19 on its operations.

In preparing these financial statements Gentrack Group has considered the increased level of uncertainty resulting

from COVID-19 in applying its accounting estimates and judgements, details of the significant judgements and

estimates are provided below:

Accounting estimate and judgement area

Reference

License and project service revenue - Stage of completion

Section 3.2

Recoverability of trade receivables Section 5.1

Impairment testing – Five-year cashflow forecasts Section 5.3


34 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 18

2. BASIS OF PREPARATION AND ACCOUNTING POLICIES

This section outlines the legislation and accounting standards which have been followed in the preparation of

the financial statements along with explaining how the information has been consolidated and presented

.

2.1 KEY LEGISLATION AND ACCOUNTING STANDARDS

The financial statements of Gentrack Group have been prepared in accordance with New Zealand Generally

Accepted Accounting Practice (NZ GAAP). They comply with the New Zealand Equivalents to International Financial

Reporting Standards (NZ IFRS) and other applicable Financial Reporting Standards as appropriate to profit-oriented

entities. The financial statements comply with International Financial Reporting Standards (IFRS).

Gentrack Group is an FMC entity for the purposes of the Financial Reporting Act 2013 and Financial Markets Conduct

Act 2013 and is listed on the New Zealand Stock Exchange (NZX) and the Australian Securities Exchange (ASX).

The financial statements have been prepared in accordance with the requirements of the Financial Reporting Act

2013, Financial Markets Conduct Act 2013 and the Companies Act 1993.

2.2 BASIS OF CONSOLIDATION

Subsidiaries are entities over which Gentrack Group has control. Gentrack Group controls an entity when it is exposed

to, or has rights to, variable returns from its involvement with the entity and can affect those returns through its power

over the entity. In assessing control, potential voting rights that currently are exercisable are considered. Subsidiaries

are fully consolidated from the date that control is transferred to Gentrack Group. They are deconsolidated from the

date that control ceases.

The accounting policies of subsidiaries have been changed when necessary to align them with the policies adopted

by Gentrack Group.

Intra-group balances and any unrealised income and expenses arising from intra-group transactions, are fully

eliminated in preparing the financial statements.

FUNCTIONAL AND PRESENTATION CURRENCY

Items included in the financial statements of each of Gentrack Group’s entities are measured using the currency of the

primary economic environment in which the entity operates (the functional currency). The financial statements are

presented in New Zealand dollars (NZD) which is Gentrack Group’s presentation currency. All financial information

has been presented rounded to the nearest thousand dollars ($000) in the financial statements.

TRANSACTIONS AND BALANCES

Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the

dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and

from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies

are recognised in the statement of comprehensive income. Foreign exchange gains and losses are presented in the

statement of comprehensive income within net finance expense.

FOREIGN CURRENCY TRANSLATION RESERVE (FCTR)

Gentrack Group translates the results of its foreign operations from their functional currencies to the presentation

currency using the closing exchange rate at balance date for assets and liabilities and the average monthly exchange

rates for income and expenses. The difference arising from the translation of the statement of financial position at the

closing rates and the statement of comprehensive income at the average rates is recorded within the foreign currency

translation reserve within the statement of changes in equity.

2.3 BUSINESS COMBINATIONS

Business combinations are accounted for using the acquisition method as at the acquisition date, which is the date on

which control is transferred to Gentrack Group. Control is the exposure or right to variable returns from involvement with

the entity and the ability to affect those returns through power over the entity.

Gentrack Group recognises the fair value of all identifiable assets, liabilities, and contingent liabilities of the acquired

business. Goodwill is measured as the excess cost of the acquisition over the recognised assets and liabilities. When

the excess is negative (negative goodwill), the amount is recognised immediately in the statement of comprehensive

income.

FINANCIAL STATEMENTS / 35
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 19

2.3 BUSINESS COMBINATIONS (CONTINUED)

Gentrack Group applies the anticipated acquisition method where it has the right and the obligation to purchase any

remaining non-controlling interest (so-called put/call arrangements). Under the anticipated acquisition method, the

interests of the non-controlling shareholder are derecognised when Gentrack Group’s liability relating to the purchase of

its shares is recognised. The recognition of the financial liability implies that the interests subject to the purchase are

deemed to have been acquired already. Therefore, the corresponding interests are presented as already owned by

Gentrack Group even though legally they are still non-controlling interests. The initial measurement of the fair value of the

financial liability recognised by Gentrack Group forms part of the consideration for the acquisition.

Gentrack Group has not made any acquisitions during the year ended 30 September 2021 or 2020. For details of

acquisitions made in prior years refer to the 2018 Annual Report.

2.4 GROUP INFORMATION

The financial statements include the following subsidiaries:


ENTITY PRINCIPAL ACTIVITY

COUNTRY OF

INCORPORATION

SHAREHOLDING

2021

SHAREHOLDING

2020

Gentrack Group Australia Pty

Limited

Holding company Australia 100% 100%

Gentrack Pty Limited

Software sales and

support

Australia 100% 100%

Veovo Holdings (Denmark) ApS Holding company Denmark 100% 100%

Veovo A/S (formally Blip Systems

A/S)

Software development

sales and support

Denmark 100% 100%

CA Plus Limited

Software development

sales and support

Malta 100% 100%

Veovo Group Limited Holding company New Zealand 100% 100%

Gentrack Limited

Software development

sales and support

New Zealand 100% 100%

Gentrack Holdings (UK) Limited Holding company United Kingdom 100% 100%

Gentrack UK Limited

Software development

sales and support

United Kingdom 100% 100%

Junifer Systems Limited Dormant United Kingdom 100% 100%

Evolve Parent Limited Holding company United Kingdom 100% 100%

Evolve Analytics Limited Dormant United Kingdom 100% 100%

Gentrack (Singapore) Pte Limited

Software sales and

support

Singapore 100% 100%

Veovo Inc

Software sales and

support

USA 100% 100%

Veovo NZ Limited

Software sales and

support

New Zealand 100% 100%

Veovo UK Limited

Software sales and

support

United Kingdom 100% 100%

Veovo IP Limited Software Development New Zealand 100% 100%

2.5 IMPACT OF STANDARDS ISSUED BUT NOT YET ADOPTED

The International Accounting Standards Board has issued IFRS 17 Insurance Contracts, as well as amendments to

existing international accounting standards. Gentrack Group will adopt IFRS 17 when mandatory and does not expect

IFRS 17 to have any impact on its financial statements.

36 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 20

3. GROUP PERFORMANCE

This section outlines further details of Gentrack Group’s financial performance by building on the information

presented in the statement of comprehensive income.


3.1 OPERATING SEGMENTS

An operating segment is a component of an entity that engages in business activities from which it may earn revenue

and incur expenses, whose operating results are regularly reviewed by the entity’s Chief Operating Decision Maker to

make decisions about resources to be allocated to the segment and assess its performance, and for which discrete

financial information is available. Operating segments are aggregated for disclosure purposes where they have

similar products and services, production processes, customers, distribution methods and regulatory environments.

Gentrack Group currently operates in two business segments, utility billing software and airport

management software. Consistent with prior years, Gentrack Group’s corporate costs are included in the

Utility segment. These segments have been determined based on the reports reviewed by the Board (Chief

Operating Decision Maker) to make strategic decisions.

The assets and liabilities of Gentrack Group are reported to and reviewed by the Chief Operating Decision Maker in

total and are not allocated by business segment. Therefore, operating segment assets and liabilities are not

disclosed

.

2021 UTILITY AIRPORT TOTAL


NZ$000 NZ$000 NZ$000

TIMING OF REVENUE RECOGNITION

Point in time 10,973 1,636 12,609

Over time

77,982 15,132 93,114

Total revenue

88,955 16,768 105,723

Expenditure (79,604) (13,392) (92,996)

Segment contribution (1)

9,351 3,376 12,727


2020 UTILITY AIRPORT TOTAL


NZ$000 NZ$000 NZ$000

TIMING OF REVENUE RECOGNITION



Point in time 7,379 2,018 9,397

Over time 74,397 16,739 91,136

Total revenue 81,776 18,757 100,533

Expenditure (71,565) (16,875) (88,440)

Segment contribution (1) 10,211 1,882 12,093

(1) Segment contribution is defined as Profit before depreciation, amortisation, revaluation of financial liabilities,

impairment of goodwill and intangible assets, financing, and tax.

FINANCIAL STATEMENTS / 37
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 21

3.1 OPERATING SEGMENTS (CONTINUED)

A reconciliation of segment contribution to profit attributable to the shareholders of the company is as follows:



2021 2020


NZ$000 NZ$000

Segment contribution (1)


12,727 12,093

Depreciation and amortisation


(10,864) (12,354)

Revaluation of acquisition related financial liabilities


- 891

Impairment of goodwill and intangible assets


- (34,511)

Net finance income/(expense)


3,701 (386)

Income tax (expense)/benefit

(2,375) 2,561

Profit/(Loss) attributable to the shareholders of the company

3,189 (31,706)



2021 2020


NZ$000 NZ$000

REVENUE BY DOMICILE OF ENTITY




Australia


25,359 22,659

New Zealand


13,467 16,447

United Kingdom


60,302 55,458

Rest of World

6,595 5,969

Total revenue

105,723 100,533

REVENUE BY DOMICILE OF CUSTOMER




Australia


27,509 25,755

New Zealand


8,696 8,456

United Kingdom


57,382 52,746

Rest of World

12,136 13,576

Total revenue

105,723 100,533

In 2021 and 2020, no single customer including their subsidiaries accounted for 10% or more of Gentrack Group’s

revenue.

38 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 22

3.2 OPERATING REVENUE

Gentrack Group recognises revenue from customers when the performance obligation has been

accomplished. A performance obligation is accomplished when the customer has received all the benefits

promised under the performance obligations and payment is generally due within 30 to 60 days from

invoices being raised. The following sections detail the type of revenue recognised within each category.

Revenue recognition of license and project services is recognised based on the stage of completion which

requires judgement to be applied. This process uses estimations of time required to complete the project

and is based on detailed information on hours worked to date, prior experience, and project scheduling

tools. Gentrack Group employs project managers to provide regular information to management on the

progress of all projects. All estimates are reviewed by management prior to revenue recognition

.

ANNUAL FEES

Annual fees include software support and maintenance charged on software licenses, software subscriptions and

managed services. Revenue from annual fees is generally recognised over the period as the benefits are consumed

by the customer.

SUPPORT SERVICES

Support services are post implementation value-add professional services related to ongoing upgrades, minor

software revisions and extended support. Support services revenue is recognised when the service is complete or on

a stage of completion basis.

LICENSES

Revenue from license fees is recognised when the customer can benefit from the licensed software. License fees that

are highly interrelated with project services are recognised based on a stage of completion of the project.

PROJECT SERVICES

Revenue from project services is recognised based on the stage of completion of the project. This is typically in

accordance with the achievement of contract milestones and/or hours expended and forecast hours to complete the

project.

OTHER

Other revenue is primarily revenue from hardware and the recharge of ad-hoc costs that are recharged to customers.

Revenue from hardware sales is recognised when the hardware has been delivered to the customer.



2021 2020


SECTION NZ$000 NZ$000

OPERATING REVENUE:




Annual fees


57,787 60,394

Support services


20,977 20,636

Project services


18,727 13,286

Licenses


2,758 2,177

Other

4,771 2,070

Total operating revenue

105,020 98,563

OTHER INCOME:




Government grants

3.3

703 1,970

Total revenue

105,723 100,533


FINANCIAL STATEMENTS / 39
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 23

3.3 OTHER INCOME

GOVERNMENT

GRANTS

Government grants are recognised at their fair value where there is a reasonable assurance that the grant

will be received, and Gentrack Group will comply with all attached conditions. When a grant relates to an

expense item, it is recognised as income over the period necessary to match the grant on a systematic

basis to the costs that it is intended to compensate.

During 2021, Gentrack Group recognised a total of $0.7 m (2020: $2.0m) of grants from Callaghan Innovation in

New Zealand. This government grant provided a percentage return for eligible Research and Development

conducted by Gentrack Group. At balance date, there are no amounts outstanding in relation to the Callaghan

Grant. Effective from 1 April 2021 for Gentrack Group the Callaghan Grant has been replaced by the Research and

Development Tax Incentive (RDTI) where a tax incentive is provided for eligible Research and Development

conducted by Gentrack Group.

The RDTI and the Research and Development Expenditure Credit (RDEC) in the UK are tax incentives and the

benefit of these tax incentives are applied to Gentrack Group’s income tax payable when the income tax returns for

30 September 2021 are filed.


3.4. EXPENDITURE

The table below provides a detailed breakdown of the total expenditure presented in the statement of

comprehensive income

.


2021 2020


NZ$000 NZ$000

PROFIT / (LOSS) BEFORE TAX INCLUDES THE FOLLOWING SPECIFIC

EXPENSES:


Employee entitlements


70,296 65,780

Administrative costs


3,862 6,721

Third party customer-related costs


5,438 6,450

Advertising and marketing


1,191 898

Consulting and subcontracting


9,353 5,754

Other operating expenses

2,856 2,837

Total expenditure

92,996 88,440

In cluded in the total expenditure above, Gentrack Group has expensed $12.7m in Research and Development

expenditure (2020: $15.7m). This Research and Development expenditure includes payroll costs, employee benefits

and other employee related costs, direct overheads, and other directly attributable costs related to performing

Research and Development activities.

.



40 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 24

3.5 DEPRECIATION AND AMORTISATION

Depreciation on assets is calculated using the straight-line method to allocate the difference between their

original costs and their residual values over their estimated useful lives.

Except for goodwill and brands, intangible assets are amortised on a straight-line basis in the statement of

comprehensive income over their estimated useful lives, from the date that they are available for use.



2021 2020


NZ$000 NZ$000

Depreciation


3,084 3,289

Amortisation 7,780 9,065

Total depreciation and amortisation

10,864 12,354


3.6. NET FINANCE EXPENSES

Finance income comprises interest income and foreign currency gains that are recognised in the statement of

comprehensive income. Interest income is recognised as it accrues, using the effective interest method.

Finance expense comprises interest expense on borrowings, lease liability finance charges, foreign

currency losses and impairment losses recognised on the financial assets (except for trade receivables) that are

recognised in the statement of comprehensive income. All borrowing costs are recognised in the statement of

comprehensive income using the effective interest method.



2021 2020


SECTION NZ$000 NZ$000

FINANCE INCOME


Interest income 26 7



26 7

FINANCE EXPENSE




Interest expense


(203) (383)

Lease liability finance charges

9.1

(814) (931)

Interest paid - NPV discount


- (7)

Foreign exchange gains

4,692 928


3,675 (393)


Net finance income/(expense)

3,701 (386)


FINANCIAL STATEMENTS / 41
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 25

4. CASH, BORROWINGS AND CASH FLOWS

This section outlines further from the statement of cashflows and provides details on the cash and cash

equivalents held in the statement of financial position.

Cash comprises cash at bank and on hand

.

4.1 RECONCILIATION OF NET SURPLUS TO CASH FLOWS


2021 2020


SECTION NZ$000 NZ$000

RECONCILIATION OF OPERATING CASH FLOWS WITH NET PROFIT/(LOSS) AFTER

TAX:



Profit/(Loss) after tax


3,189 (31,706)




ADJUSTMENTS FOR NON-CASH ITEMS




Deferred tax

7.2

(2,590) (4,237)

Impairment provision - Trade receivables


4 1,939

Gain on foreign exchange transactions


(4,692) (928)

Share based payments


3,566 310

Net interest expense

3.6

176 375

Revaluation and interest on financial liability


- (884)

Other non-cash items


- (3)

Depreciation and amortisation

3.5

10,864 12,354

Impairment of goodwill and other intangibles


- 34,511

Non-cash items


10,517 11,731




ADD/(DEDUCT) MOVEMENTS IN OTHER WORKING CAPITAL ITEMS:


(Increase) / Decrease in trade and other receivables


(3,167) 10,850

Increase/(Decrease) in tax payable


1,430 (2,611)

(Decrease)/Increase in GST payable


(1,284) 1,215

Increase in contract liabilities


413 196

Increase in employee entitlements


4,177 965

Increase/(Decrease) in trade payables and accruals


859 (380)

Net working capital movements

2, 428 10,235




Net cash inflow from operating activities 12,945 21,966

4.2 BANK FACILITIES AND BORROWINGS

Gentrack Group has a NZ$20m multi-currency facility with ASB Bank Limited to provide additional funding as

required for acquisitions and general corporate purposes. This facility expires on 28 March 2022, during 2021 the

facility balance was fully repaid leaving $Nil drawn under the facility agreement at 30 September 2021 (2020: $2.5m).

The facility is secured by a general security agreement under which ASB has a security interest in Gentrack Group

assets. Covenants are in place and compliance is reported quarterly.

42 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 26

4.3. CASH AND CASH EQUIVALENTS

Cash and cash equivalents comprise cash in hand, deposits held at call with banks, other short-term and

highly liquid investments with original maturities of three months or less.



2021 2020


NZ$000 NZ$000

Bank balances


25,957 19,320

Cash on hand - 1

Total cash and cash equivalents

25,957 19,321


FINANCIAL STATEMENTS / 43
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 27

5. ASSETS AND LIABILITIES

This section outlines further details of Gentrack Group’s financial position by building on information

presented in the statement of financial position.

5.1. TRADE AND OTHER RECEIVABLES

Gentrack Group recognises trade and other receivables initially at fair value and subsequently measured at

amortised cost using the effective interest method, less provision for impairment. An impairment provision

for trade receivables consists of the expected credit loss in accordance with NZ IFRS 9 and a specific

provision.

A specific provision is established when there is objective evidence that Gentrack Group will not be able to

collect all amounts due according to the original terms of the receivables. The carrying amount of an asset

is reduced using provision accounts, and the amount of the loss is recognised in the statement of

comprehensive income. When a receivable is uncollectible, it is written off against the specific impairment

provision account. Subsequent recoveries of amounts previously written off are credited against the statement of

comprehensive income.



2021 2020


NZ$000 NZ$000

Trade receivables


18,422 15,084

Impairment provision - Expected credit loss


(334) (390)

Impairment provision - Specific provision


(2,945) (3,460)

Provision for volume discounts


(104) (131)

Contract assets


4,865 5,683

Sundry receivables and prepayments

1,842 2,165

Total trade and other receivables

21,746 18,951

MOVEMENT IN TRADE RECEIVABLES IMPAIRMENT PROVISION


2021 2020


NZ$000 NZ$000

Opening balance


3,850 2,868

Increase in impairment provision


1,563 2,618

Write back in impairment provision


(2,089) (566)

Effect of movement in foreign exchange


(21) 13

Bad debt written off

(24) (1,083)

Total trade receivables impairment provision

3,279 3,850

44 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 28

5.1 TRADE AND OTHER RECEIVABLES (CONTINUED)

The expected credit loss provision for trade receivables has been measured using the same techniques as the prior

year, determined as follows.


2021

CURRENT

1-60 DAYS

PAST DUE

61-120

DAYS PAST

DUE

121-180

DAYS PAST

DUE

OVER 180

DAYS PAST

DUE

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

Gross carrying amount 13,318 2,260 591 327 1,926 18,422

Baseline 34 17 9 8 96 164

Aging and Customer

duration

1 - 6 10 97 114

Country, Customer and

Market

26 6 3 2 19 56

Total expected credit loss

rate

0.45% 1.02% 3.02% 6.25% 11.05% 1.81%

Expected credit loss

allowance

60 23 18 20 213 334


2020 CURRENT

1-60 DAYS

PAST DUE

61-120

DAYS PAST

DUE

121-180

DAYS PAST

DUE

OVER 180

DAYS PAST

DUE

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

Gross carrying amount 8,513 3,214 356 806 2,195 15,084

Baseline 21 21 5 20 106 173

Aging and Customer

duration

1 6 3 39 112 161

Country, Customer and

Market

16 8 2 6 24 56

Total expected credit loss

rate

0.45% 1.09% 2.84% 8.08% 11.03% 2.59%

Expected credit loss

allowance

38 35 10 65 242 390

5.2 GOODWILL

Goodwill represents the difference between the cost of acquisition and the fair value of the net identifiable

assets acquired. Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to

cash-generating units (CGU) and is not amortised but is tested annually for impairment.



2021 2020


NZ$000 NZ$000

Opening balance


106,599 134,434

Goodwill impairment


- (28,040)

Exchange rate differences

167 205

Net book value

106,766 106,599

Goodwill allocated to Utilities


103,866 103,699

Goodwill allocated to Veovo 2,900 2,900

Net book value

106,766 106,599

During the year due to the further alignment of the Airport 20/20 and Blip Systems CGU, these CGU’s have been

combined to form the Veovo CGU. With further alignment, it is no longer possible to meaningfully separate the

cashflows of these CGU’s and therefore are now reported as a single CGU.

FINANCIAL STATEMENTS / 45
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 29

5.3 IMPAIRMENT TESTING

IMPAIRMENT

TESTING OF GOODWILL AND OTHER ASSETS

At each reporting date, Gentrack Group assesses whether there is any indication that an asset may be

impaired. Where an indicator of impairment exists, Gentrack Group makes a formal estimate of the

recoverable amount. Where the carrying value of an asset exceeds its recoverable amount, the asset is

considered impaired and is written down to its recoverable amount. Recoverable amount is the greater of

fair value less costs to sell or the asset’s value in use. For the purposes of assessing impairment, assets are grouped at

the lowest levels for which there are separately identifiable cash flows (cash-generating units). Non-financial assets

other than goodwill that suffered an impairment are reviewed for possible reversal of the impairment at each

reporting date.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax

discount rate that reflects the current market assessments and the time value of money and the risks specific to the

asset. Value in use is determined by discounting the future cash flows generated by each CGU. Cash flows were

projected based on five-year business plans. The Weighted Average Cost of Capital (WACC) is based on CAPM

methodology using

market specific inputs. The WACC for each CGU is reviewed at least annually. The key

assumptions are detailed in the table below.

Gentrack Group tests annually whether goodwill has suffered any impairment or more often as required, in

accordance with the accounting policy stated above. The recoverable amounts of cash-generating units have

been determined based on value in use calculations. Preparing five-year forecasts in a COVID-19

environment has been a challenging task due to the uncertainty of the future. In preparing the five-year

forecasts, management has reviewed the assumptions and weighed up the information available at the time to ensure

the forecasts are appropriate given the CGU’s position and the prevailing market conditions.

These calculations require the use of assumptions, the details of these assumptions are presented below and for both

CGU’s a Terminal Growth Rate of 1.85% has been applied.


CASH GENERATING UNIT

2021 REVENUE

GROWTH

2022 - 2026

WACC

2021

2020 REVENUE

GROWTH

2021 - 2025

WACC

2020

Utilities 5.1% CAGR 9.6% 4% CAGR 9.8%

Veovo 10.6% CAGR 10.7% 5% CAGR 10.1%

IMPAIRMENT TESTING RESULTS

The calculations confirmed there was no impairment of goodwill during the year for the Utilities or Veovo CGU’s.

Management believes that any reasonable possible change in the key assumptions for either CGU would not cause

the carrying amount to exceed the recoverable amount.

Changes in key assumptions were considered as sensitivities. These are summarised in the table below.


CASH GENERATING UNIT

RECOVERABLE

AMOUNT

EBITDA

+5%

EBITDA

-5%

WACC

+1%

WACC

-1%

Utilities 199,784 206,873 189,310 176,189 228,849

Veovo 9,724 11,058 9,218 8,641 12,037

46 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 30

5.4 INTANGIBLE ASSETS

CAPITALISED DEVELOPMENT

Costs that are directly associated with the development of software are recognised as intangible assets

where the following criteria are met:

• it is technically feasible to complete the software product so that it will be available for use.

• management intends to complete the software product and use or sell it.

• there is an ability to use or sell the software product.

• it can be demonstrated how the software product will generate probable future economic benefits.

• adequate technical, financial, and other resources to complete the development and to use or sell the software

product are available; and

• the expenditure attributable to the software product during its development can be reliably measured.

Software development costs that meet the above criteria are capitalised. Other development expenditure that does not

meet the above criteria is recognised as an expense as incurred. Development costs previously recognised as expenses

are not recognised as assets in a subsequent period. Software development costs recognised as assets are amortised

over their estimated useful lives.

BRANDS

Brands are considered to have an indefinite useful life and are held at cost and are not amortised but are subject to an

annual impairment test consistent with the methodology outlined for goodwill above.

OTHER

INTANGIBLE ASSETS

Other intangible assets consist of internal use software, acquired source code, trade-marks, and customer relationships.

They have finite useful lives and are measured at cost less accumulated amortisation and accumulated impairment

losses.

FINANCIAL STATEMENTS / 47
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 31

5.4 INTANGIBLE ASSETS (CONTINUED)

AMORTISATION

Except for goodwill and brands, intangible assets are amortised on a straight-line basis in the statement of

comprehensive income over their estimated useful lives, from the date that they are available for use.

The estimated useful lives for the current and comparative periods are as follows:

• Acquired source code 10 years

• Internal use software 3 years

• Customer relationships 10 years

• Trademarks 4 years

• Capitalised development 5 years

Amortisation methods, useful lives and residual values are reviewed at each financial year end and adjusted if

appropriate.


2021

SOFTWARE

CUSTOMER

RELATIONSHIPS

BRAND

NAMES

TRADEMARKS

CAPITALISED

DEVELOPMENT

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

Opening balance 25,046 12,888 5,024 454 2,016 45,428

Amortisation (4,666) (2,405) - (165) (544) (7,780)

Movement in foreign

exchange

33 18 - - (1) 50

Closing net book

value

20,413 10,501 5,024 289 1,471 37,698

Cost 45,025 24,169 5,024 841 2,729 77,788

Accumulated

amortisation

(24,612) (13,668) - (552) (1,258) (40,090)

Net book value

20,413 10,501 5,024 289 1,471 37,698



2020

SOFTWARE

CUSTOMER

RELATIONSHIPS

BRAND

NAMES

TRADEMARKS

CAPITALISED

DEVELOPMENT

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

Opening balance 31,413 15,718 5,024 621 7,706 60,482

Additions - - - - 331 331

Amortisation (4,861) (2,473) - (169) (1,562) (9,065)

Impairment (1,616) (390) - - (4,464) (6,470)

Movement in foreign

exchange

110 33 - 2 5 150

Closing net book

value

25,046 12,888 5,024 454 2,016 45,428

Cost 44,945 24,128 5,024 839 2,726 77,662

Accumulated

amortisation

(19,899) (11,240) - (385) (710) (32,234)

Net book value 25,046 12,888 5,024 454 2,016 45,428


48 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 32

5.5 PROPERTY PLANT AND EQUIPMENT

In the statement of financial position property, plant and equipment is stated at historical cost less

depreciation. Historical cost includes expenditure that is directly attributable to the acquisition of the items.

Depreciation on assets is calculated using the straight-line method to allocate the difference between their

original costs and their residual values over their estimated useful lives, as follows:

• Furniture & equipment 7 years

• Computer equipment 3 to 7 years

• Leasehold improvements Term of lease

The assets’ residual values and useful lives are reviewed and adjusted if appropriate at each balance date.

An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is

greater than its estimated recoverable amount.

Gains and losses on disposals are determined by comparing proceeds with carrying amounts and are recognised in

the statement of comprehensive income.


2021


FURNITURE &

EQUIPMENT

COMPUTER

EQUIPMENT

LEASEHOLD

IMPROVEMENTS

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000

Opening balance 788 522 1,453 2,763

Additions


28 631 4 663

Depreciation


(170) (396) (171) (737)

Movement in foreign

exchange

(4) (2) - (6)

Net book value

642 755 1,286 2,683

Cost


2,086 4,371 2,088 8,545

Accumulated depreciation (1,444) (3,616) (802) (5,862)

Net book value 642 755 1,286 2,683


2020


FURNITURE &

EQUIPMENT

COMPUTER

EQUIPMENT

LEASEHOLD

IMPROVEMENTS

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000

Opening balance


969 849 1,635 3,453

Additions


22 300 2 324

Depreciation


(197) (556) (185) (938)

Disposals


- (16) - (16)

Movement in foreign

exchange

(6) (55) 1 (60)

Net book value 788 522 1,453 2,763

Cost


2,097 3,918 2,088 8,103

Accumulated depreciation (1,309) (3,396) (635) (5,340)

Net book value 788 522 1,453 2,763


FINANCIAL STATEMENTS / 49
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 33

5.6 TRADE PAYABLES AND ACCRUALS

Gentrack Group recognises trade and other payables initially at fair value and subsequently measured at

amortised cost using the effective interest method. They represent liabilities for goods and services

provided prior to the end of the financial year that are unpaid. The amounts are unsecured, non-interest

bearing and are usually paid within 45 days of recognition.



2021 2020


NZ$000 NZ$000

Trade creditors


1,929 1,803

Sundry accruals 2,584 2,102

Total trade payables and accruals

4,513 3,905

5.7 EMPLOYEE ENTITLEMENTS

Liabilities for salaries and wages, including non-monetary benefits, long service leave, and annual leave are

recognised in employee benefits in respect of employees’ services up to the reporting date. They are

measured at the amounts expected to be paid when the liabilities are settled. Cost for non-accumulating

sick leave is recognised when the leave is taken and measured at the rates paid or payable.



2021 2020


NZ$000 NZ$000

CURRENT


Long service leave


448 611

Other short-term employee benefits

9,087 4,941


9,535 5,552

NON-CURRENT




Long service leave


539 428

Total employee entitlements

10,074 5,980

5.8 INVENTORY

Inventories are stated at the lower of cost and net realisable value. Cost is calculated using a weighted average

method and includes expenditure incurred to purchase the inventory and transport it to its current location. Net

realisable value is the estimated selling price of the inventory in the ordinary course of business less costs

necessary to make the sale. The cost of inventories consumed during the year are recognised as an

expense and included in expenditure in the statement of comprehensive income.

50 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 34

6. CAPITAL STRUCTURE

This section outlines Gentrack Group’s capital structure and details of share-based employee

incentives which have an impact on Gentrack Group’s equity.

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares

and share options are recognised as a deduction from equity, net of any tax effects. Where any Gentrack

Group company purchases the Company’s equity share capital (treasury shares), the consideration paid is

deducted from equity attributable to the Company’s equity holders until the shares are cancelled or

transferred outside Gentrack Group.

Ordinary shares are fully paid and have no par value. The holders of ordinary shares are entitled to receive dividends as

declared from time to time and are entitled to one vote per share at meetings of the Company and rank equally with

regard to the Company’s residual assets.

6.1 CAPITAL MANAGEMENT

The capital structure of Gentrack Group consists of equity raised by the issue of ordinary shares in the parent

company.

Gentrack Group manages its capital to ensure that companies in the Group can continue as going concerns. Gentrack

Group is not subject to any externally imposed capital requirements.



SHARES ISSUED SHARE CAPITAL


2021 2020 2021 2020


000 000 NZ$000 NZ$000

Ordinary Shares 98,645 98,645 191,229 191,229

Issue of new ordinary shares 302 - 470 -


98,947 98,645 191,699 191,229

During 2021 Performance Rights of 274,105 in relation to Long Term Incentive Schemes vested, resulting in the same

number of new shares being issued. Also 28,389 shares were issued as part payment of Gentrack Group Directors

fees.

6.2 SHARE BASED PAYMENTS

Gentrack Group operates equity settled, share-based payments schemes under which it receives services

from employees, as consideration for equity instruments of Gentrack Group. A valuation is completed for

each scheme at the grant date to estimate the fair value of the performance rights granted. Management

also makes estimates about the number of performance rights that are expected to vest which determines

the expense recorded in the statement of comprehensive income.

The fair value of the performance rights is determined at the grant date using the Black Scholes valuation method, the

key input into the valuation model is the grant date share price. The fair value of the performance rights is

recorded as an expense in the statement of comprehensive income over the vesting period, based on

Gentrack Group’s estimate of the number of performance rights that will vest, with a corresponding entry to

the share-based payment reserve within equity. During the year ended 30 September 2021, $3.6m has been

recognised in the statement of comprehensive income (2020: $0.3m).

During the year ended 30 September 2021, two new equity settled share-based payment schemes were introduced

and additional participants were granted performance rights under the existing scheme. The existing scheme has

been renamed as the Senior Leadership Long Term Incentive. The two new equity settled share-based payment

schemes introduced during the year are the Gentrack Long Term Incentive Scheme and the CEO Long Term

Incentive Scheme.

SENIOR

LEADERSHIP LONG TERM INCENTIVE SCHEME

During the year the Gentrack Group Board approved the sixth annual grant of performance rights in the Senior

Leadership Long Term Incentive Scheme, this scheme was first introduced in 2016 for selected key personnel. The

scheme is intended to attract and reward key personnel to focus on long-term performance. The number of

performance rights allocated is based on a percentage of salary or other such percentage and are calculated with

FINANCIAL STATEMENTS / 51
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 35

6.2 SHARE BASED PAYMENTS (CONTINUED)

reference to the 10-trading day volume weighted average price (VWAP) of shares traded on the NZX based on dates

indicated in the issue documentation.

The number of performance rights subject to the Earnings Per Share (EPS) hurdle that will vest after three years

depends on achievement of the EPS performance hurdle. The performance hurdle is that 50% of the EPS

Performance Rights will vest if EPS Compounding Annual Growth Rate (CAGR) of Gentrack Group over the three

financial years is 7%, with the number of performance rights that vest increasing on a linear basis to 100% if EPS

CAGR of 12% is achieved.

During 2021, 24,105 Performance Rights in the Senior Leadership Long Term Incentive vested with a weighted

average vesting date share price of $2.10 per share. Below are the

details of the outstanding performance rights in the Senior Leadership Long Term Incentive Scheme:


GRANT DATE EXPIRY DATE

TOTAL VALUE

OF GRANTED

PERFORMANCE

RIGHTS

PERFORMANCE

RIGHTS

GRANTED

2021

NZ$000 000

EPS SCHEMES 2018-2021

1 October 2018 30 November 2021 310 65

1 October 2019 30 November 2022 351 160

1 April 2020 1 April 2023 1,023 769

1 October 2020 1 April 2022 973 666

1 October 2020 30 November 2023 996 682

Total Senior Leadership LTI Schemes 3,653 2,342

GRANT DATE

EXPIRY DATE

TOTAL VALUE

OF GRANTED

PERFORMANCE

RIGHTS

PERFORMANCE

RIGHTS

GRANTED

2020

NZ$000 000

EPS SCHEMES 2017-2020



1 October 2017 30 November 2020 318 55

1 October 2018 30 November 2021 411 86

1 October 2019 30 November 2022 1,055 217

1 April 2020 1 April 2023 1,364 1,026

1 August 2020 1 August 2021 28 24

Total Senior Leadership LTI Schemes 3,176 1,408

GENTRACK LONG TERM INCENTIVE SCHEME

On 24 December 2020 Gentrack Group announced the establishment of a new Long Term Incentive Scheme

(Gentrack Long Term Incentive Scheme). The Gentrack Long Term Incentive Scheme has been introduced to:

- Assist with the retention of eligible employees


- Significantly increase the number of Gentrack Group employees that have a stake in Gentrack Group

- Give eligible employees a share in Gentrack Group’s future performance

The participants of the Gentrack Long Term Incentive Scheme are offered Performance Rights for nil consideration,

which on vesting will entitle them to receive one ordinary share in Gentrack Group. These Performance Rights will

vest subject to the participants continuing to be employed by Gentrack Group at the end of the vesting period which

commences 1 October 2022.

Gentrack Group issued 592,352 Performance Rights to employees under the Gentrack Long Term Incentive Scheme

during 2021. 535,819 Performance Rights are outstanding at 30 September 2021 with a grant date fair value of $0.8m

and an expiry date of 1 October 2022

.

52 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 36

6.2 SHARE BASED PAYMENTS (CONTINUED)

CEO

LONG TERM INCENTIVE SCHEME

Gary Miles was appointed to the role of Managing Director and Chief Executive Officer (CEO) from 1 October 2020

and included in the remuneration package are Performance Rights granted for nil consideration.

During 2021, a total of 1,248,604 Performance Rights were issued under the CEO Long Term Incentive Scheme,

which 500,000 were an initial grant with 250,000 of these vesting immediately and the remaining 250,000 to vest on

the one-year anniversary of starting employment with Gentrack Group. There are no vesting conditions or

performance hurdles in regard to the initial grant. The remaining 748,604 Performance Rights granted are an initial

annual grant and will vest at the end of a 13-month performance period, vesting subject to performance hurdles set

by the Board of Directors and is aligned with initial business transformation and the financial performance during

2021.

During 2021 a total of 250,000 Performance Rights have vested with a weighted average share price on the vesting

date of $1.57 per share. 998,604 Performance Rights remain outstanding at 30 September 2021, with a total grant

date fair value of $1.54m and an expiry date of 31 October 2021.

PERFORMANCE

RIGHTS MOVEMENTS

Below is a summary of all performance rights, granted, exercised and forfeited across all the equity settled share-

based payments schemes operated by Gentrack Group during 2021:



2021 2020

GRANT DATE

AVERAGE

EXERCISE PRICE

PER

PERFORMANCE

RIGHT

NUMBER OF

PERFORMANCE

RIGHTS

AVERAGE

EXERCISE PRICE

PER

PERFORMANCE

RIGHT

NUMBER OF

PERFORMANCE

RIGHTS


000 000

As at 1 October $2.25 1,408 $4.49 268

Granted during the year $1.49 3,253 $1.93 1,267

Exercised during the year

$1.51 (274) - -

Forfeited during the year

$2.08 (511) $3.78 (127)

As at 30 September $1.54 3,876 $2.25 1,408



FINANCIAL STATEMENTS / 53
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 37

6.3 DIVIDENDS

Details of the dividends paid during the year ended 30 September 2021 are provided below:


CENTS PER SHARE DIVIDENDS PAID


2021 2020 2021 2020


NZ$000 NZ$000

Final dividend paid - 3.0c - 3,004

Interim dividend paid - - -


- 3.0c - 3,004

6.4 EARNINGS PER SHARE

Gentrack Group presents basic and diluted earnings per share (EPS) data for its ordinary shares. Basic EPS

is calculated by dividing the net profit attributable to ordinary shareholders of the Company by the weighted

average number of ordinary shares on issue during the year, excluding shares purchased and held as

treasury shares.

Diluted EPS is determined by adjusting the net profit attributable to ordinary shareholders and the weighted average

number of ordinary shares on issue for the effects of the dilutive impact of potential ordinary shares, which comprise

performance share rights granted to employees.

Potential ordinary shares are treated as dilutive when, and only when, their conversion to ordinary shares would decrease

EPS or increase the profit per share.



2021 2020



Profit/(Loss) attributable to the shareholders of the company


3,189 (31,706)

Profit/(Loss) attributable to the shareholders of the company

adjusted for the effect of dilution


3,189 (31,706)

Basic weighted average number of ordinary shares issued


98,761 98,645

Shares deemed to be issued for no consideration in respect

of share-based payments


3,8 76 1,408

Weighted average number of shares used in diluted earnings

per share


102,637 100,053

Basic earnings per share


$0.03 ($0.32)

Diluted earnings per share


$0.03 ($0.32)


54 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 38

7. TAX

7.1 INCOME TAX EXPENSE


In the statement of comprehensive income, the income tax expense comprises current and deferred tax.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or

substantially enacted at the reporting date, and any adjustment to tax payable in respect of previous years.

Current tax payable also includes any tax liability arising from the declaration of dividends

.


2021 2020


NZ$000 NZ$000

INCOME TAX EXPENSE COMPRISES:




Current tax expense


4,965 1,676

Deferred tax expense

(2,590) (4,237)

Tax expense/(benefit)

2,375 (2,561)

RECONCILIATION OF INCOME TAX EXPENSE

The relationship between the expected income tax expense based on the domestic effective tax rate of Gentrack

Group at 28% (2020: 28%) and the reported tax expense in the statement of comprehensive income can be

reconciled as follows

:


2021 2020


NZ$000 NZ$000

Profit/(Loss) before tax 5,564 (34,267)

Taxable income


5,564 (34,267)

Domestic tax rate for Gentrack Group 28% 28%

Expected tax expense/(benefit)

1,558 (9,595)

Non-deductible expense


1,345 8,350

Foreign subsidiary company tax


(40) 1,009

Prior period adjustments

(488) (2,325)

Actual tax expense/(benefit)

2,375 (2,561)

As at 30 September 2021 Gentrack Group has $9.4m (2020: $8.7m) of imputation credits available for use in

subsequent reporting periods.

7.2 DEFERRED TAX ASSETS AND LIABILITIES

Deferred tax is recognised, using the liability method, on temporary differences arising between the tax bases of

assets and liabilities and their carrying amounts in the financial statements.

Deferred income tax is determined using tax rates (and laws) that have been enacted or substantially

enacted by the reporting date and are expected to apply when the related deferred income tax asset is

realised, or the deferred income tax liability is settled.

Deferred income tax is provided on temporary differences arising on investments in subsidiaries, except for deferred

income tax liabilities where the timing of the reversal of the temporary difference is controlled by Gentrack Group

and it is probable that the temporary difference will not reverse in the foreseeable future.

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset current tax

assets against current tax liabilities and when the deferred income tax assets and liabilities relate to income tax levied

by the same taxation authority on either the same taxable entity or different entities where there is an intention to

settle the balance on a net basis.

FINANCIAL STATEMENTS / 55
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 39

7.2 DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED)

Additional income tax expenses that arise from the distribution of cash dividends are recognised while the liability to

pay the related dividend is recognised. Gentrack Group does not distribute non-cash assets as dividends to its

shareholders.

Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer probable

that the related benefits will be realised.

A deferred tax asset is recognised to the extent that it is probable that future taxable profits will be available

against which temporary differences can be utilised. Management applies judgement when reviewing

current business plans and forecasts to ascertain the likelihood of future taxable profits.

The movement in temporary differences has been recognised in the statement of comprehensive income. Deferred tax

has been recognised at a rate at which they are expected to be realised: 28% for New Zealand entities, 30% for Australian

entities, 19% for UK entities, 22% for Denmark entities and 35% for Malta entities.

Movement in temporary timing differences during the year:


2021

OPENING

BALANCE

TEMPORARY

MOVEMENT

RECOGNISED

CURRENCY

TRANSLATION

CLOSING

BALANCE


NZ$000 NZ$000 NZ$000 NZ$000

Trade and other receivables (84) 66 4 (14)

Intangible assets (4,913) 1,631 (9) (3,291)

Contract liabilities

871 140 (28) 983

Provisions

1,738 973 (35) 2,676

Losses carried forward

2,016 (203) (86) 1,727

Other

24 (17) (2) 5

Net deferred tax

(348) 2,590 (156) 2,086


2020

OPENING

BALANCE

TEMPORARY

MOVEMENT

RECOGNISED

CURRENCY

TRANSLATION

CLOSING

BALANCE


NZ$000 NZ$000 NZ$000 NZ$000

Trade and other receivables (68) (15) (1) (84)

Intangible assets (7,196) 2,303 (20) (4,913)

Contract liabilities 661 202 8 871

Provisions 1,056 673 9 1,738

Losses carried forward 1,076 944 (4) 2,016

Other (97) 130 (9) 24

Net deferred tax (4,568) 4,237 (17) (348)



56 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 40

8. FINANCIAL RISK MANAGEMENT

Gentrack Group is exposed to credit risk, liquidity risk and market risks which include foreign currency risk,

commodity price risk and interest risk. This section details of each of these financial risks and how they are

managed by Gentrack Group.

The Board of Directors has overall responsibility for the establishment and oversight of Gentrack Group’s

risk management framework. Gentrack Group’s risk management policies are established to identify and

analyse (amongst other risks) the financial risks faced by Gentrack Group, to set appropriate risk limits and

controls, and to monitor risks and adherence to limits. Risk management policies and systems are reviewed

regularly to reflect changes in market conditions and Gentrack Group’s activities.

8.1 CREDIT RISK

Credit risk is the risk of financial loss to Gentrack Group if a customer or counter party to a financial instrument fails to

meet its contractual obligations, and it arises principally from Gentrack Group’s trade receivables from customers in the

normal course of business.

Gentrack Group’s exposure to credit risk is influenced mainly by the individual characteristics of each

customer. The credit worthiness of a customer or counter party is determined by several qualitative and

quantitative factors. Qualitative factors include external credit ratings (where available), payment history and

strategic importance of customer or counter party. Quantitative factors include transaction size, net assets of

customer or counter party, and ratio analysis on liquidity, cash flow and profitability.

In relation to trade receivables, it is Gentrack Group’s policy that all customers who wish to trade on terms are subject to

credit verification on an ongoing basis with the intention of minimising bad debts. The nature of Gentrack Group’s trade

receivables is represented by regular turnover of product and billing of customers based on the contractual payment

terms.

Gentrack Group has an impairment provision that represents its estimate of future incurred losses in respect of trade and

other receivables. The impairment provision consists of the expected credit loss provision in accordance with NZ IFRS

9 and a specific doubtful debt provision used where there is objective evidence that indicates a trade receivable is

impaired.

The carrying amount of

Gentrack Group’s financial assets represents the maximum credit exposure as summarised in

the table below:



2021 2020


GROSS

IMPAIRMENT

PROVISION

GROSS

IMPAIRMENT

PROVISION


NZ$000 NZ$000 NZ$000 NZ$000

Current 13,318 (348) 8,513 (38)

Past due 1-60 days 2,260 (454) 3,214 (918)

Past due 61-120 days

591 (261) 356 (178)

Past due 121-180 days

327 (315) 806 (600)

Past due over 180 days

1,926 (1,901) 2,195 (2,116)


18,422 (3,279) 15,084 (3,850)

Gentrack Group’s trade receivables are not exposed to any significant credit exposure to any single counterparty or

group of counterparties having similar characteristics. Trade receivables consist of several customers in various

geographical areas. Based on historic information about customer default rates, management considers the credit

quality of trade receivables that are not past due or impaired to be good.

As at 30 September 2021 there are no significant concentrations of credit risk for financial assets designated as at

amortised cost or at fair value. The carrying amount reflects Gentrack Group’s maximum exposure to credit risk for

these financial assets.

Judgement has been applied to the recovery of all trade receivables, with management confirming that all carrying

amounts are deemed to be recoverable and not impaired.

The credit risk for cash and cash equivalents is considered negligible since the counterparties are highly reputable

financial intuitions with high quality external credit ratings.

FINANCIAL STATEMENTS / 57
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 41

8.2 MARKET RISK

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect

Gentrack Group’s income or the value of its holdings of financial instruments. The objective of market risk

management is to manage and control market risk exposures within acceptable parameters, while optimising the

return on risk.

FOREIGN CURRENCY RISK

Gentrack Group is exposed to currency risk on transactions that are denominated in a currency other than the

functional currency of Gentrack Group (NZD), primarily the following currencies Australian Dollar (AUD), Pound

Sterling (GBP), EURO (EUR), US Dollar (USD), and Danish Kroner (DKK).

Gentrack Group’s exposure to foreign currency risk at the reporting date was as follows (all amounts are

denominated in New Zealand Dollars):



AUD GBP EUR USD DKK

2021

NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

Cash and cash equivalents 10,756 8,002 496 855 183

Trade and other receivables 4,503 10,074 1,493 874 1,915

Trade and other payables

(132) (2,608) (72) (354) (562)

Bank loans

- - - - -

Net exposure

15,127 15,468 1,917 1,375 1,536


2020


Cash and cash equivalents 5,634 10,675 70 1,029 96

Trade and other receivables 4,790 8,874 1,056 1,369 1,521

Trade and other payables (218) (1,479) (507) (1,768) (103)

Bank loans - (2,536) - - -

Net exposure 10,206 15,534 619 630 1,514

The following table summarises the sensitivity of profit or loss and equity with regards to Gentrack Group’s financial

assets and financial liabilities affected by AUD/NZD exchange rate, the GBP/NZD exchange rate, the EUR/NZD

exchange rate, the USD/NZD exchange rate, and the DKK/NZD exchange rate with all other aspects being equal. It

assumes a +/-10% change in the NZD to the currency exchange rate for the year ended 30 September 2021 (2020:

10%). These +/-10% sensitivities have been determined based on the average market volatility in exchange rates in

the preceding 12 months.



PROFIT/EQUITY


AUD GBP EUR USD DKK


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

2021

10% strengthening in NZD (1,375) (1,406) (174) (125) (140)

10% weakening in NZD

1,681 1,719 213 153 171



2020


10% strengthening in NZD (928) (1,412) (56) (57) (138)

10% weakening in NZD 1,134 1,726 69 70 168

Gentrack Group’s exposure to foreign exchange rates varies during the year depending on the volume of foreign

currency transactions. Even so, the analysis above is representative of Gentrack Group’s exposure to market risk.

58 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 42

8.3 LIQUIDITY RISK

Liquidity risk is the risk that Gentrack Group will not be able to meet its financial obligations as and when they become due

and payable. Gentrack Group’s approach to managing liquidity risk is to ensure, as far as possible, that it will always have

sufficient liquidity to meet its liabilities when they become due and payable, under both normal and stressed conditions,

without incurring unacceptable losses or risking damage to Gentrack Group’s reputation.

Gentrack Group has sufficient cash to meet its requirements in the foreseeable future.

The following table details Gentrack Group’s contractual maturities of financial liabilities, as at the reporting date:



ON

DEMAND

LESS THAN

3 MONTHS

3 TO 12

MONTHS

1 TO 5

YEARS

>5 YEARS TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

2021


Bank loan - - - - - -

Trade payables

- 1,929 - - - 1,929

Financial liabilities

- - - - - -


- 1,929 - - - 1,929


2020


Bank loan - - 2,536 - - 2,536

Trade payables - 1,803 - - - 1,803

Financial liabilities - - - - - -

- 1,803 2,536 - - 4,339

8.4 INTEREST RATE RISK

Gentrack Group’s interest rate risk primarily arises from short term bank borrowing, cash, and advances from related

parties. Borrowings and deposits at variable interest rates expose Gentrack Group to cash flow interest rate risk.

Borrowings and deposits at fixed rates expose Gentrack Group to fair value interest rate risk.

The following tables detail the interest rate repricing profile and current interest rate of the interest-bearing financial

assets and liabilities.



EFFECTIVE

INTEREST

RATE

FLOATING

FIXED UP

TO 3

MONTHS

FIXED UP

TO 6

MONTHS

FIXED UP

TO 5 YEARS

TOTAL


NZ$000 NZ$000 NZ$000 NZ$000 NZ$000 NZ$000

ASSETS



Bank balances - 25,957 - - - 25,957

Total exposure 25,957 - - - 25,957



EFFECTIVE

INTEREST

RATE +1%

EFFECTIVE

INTEREST

RATE -1%


NZ$000 NZ$000

Bank balances


262 (262)

Total exposure 262 (262)


FINANCIAL STATEMENTS / 59
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 43

8.5 FINANCIAL INSTRUMENTS

Gentrack Group’s financial assets are measured at amortised cost. Gentrack Group’s financial assets are

held within a business model whose objective is to hold the financial asset to collect contractual cash flows

and the financial asset gives rise to contractual cash flows on specified dates that are payments of principal

and interest on the principal outstanding.

Gentrack Group’s financial liabilities are measured at amortised cost except for contingent consideration which is

required to be measured at fair value through profit and loss.

Gentrack Group’s financial assets and liabilities by category are summarised as follows:

CASH AND CASH EQUIVALENTS

Cash and cash equivalents comprise of cash at bank and on hand and the carrying amount is equivalent to fair value.

TRADE RECEIVABLES

These assets are short term in nature and are reviewed for impairment; the carrying value approximates their fair

value.

TRADE PAYABLES

These liabilities are mainly short term in nature with the carrying value approximating the fair value.

LOANS AND BORROWINGS

Loans and borrowings have a floating interest rate. Fair value is estimated using the discounted cash flow model

based on current market interest rate for a similar product; the carrying value approximates their fair value.

FAIR VALUES

Gentrack Group’s financial instruments that are measured after initial recognition at fair values are grouped into levels

based on the degree to which their fair value is observable:

• Level 1 – fair value measurements derived from quoted prices in active markets for identical assets.

• Level 2 – fair value measurements derived from inputs other than quoted prices included within level 1 that are

observable for the asset or liability, either directly or indirectly.

• Level 3 – fair value measurements derived from valuation techniques that include inputs for the asset or liability

which are not based on observable market data.

There have been no transfers between levels or changes in the valuation methods used to determine the fair value of

Gentrack Group’s financial instruments during the period. As at 30 September 2021 Gentrack Group has no of level 3

financial instruments (2020: $Nil).

FINANCIAL INSTRUMENTS BY CATEGORY



2021 2020


NZ$000 NZ$000

FINANCIAL ASSETS MEASURED AT AMORTISED COST




Cash and cash equivalents


25,957 19,321

Trade and other receivables

21,746 18,951



47,703 38,272

FINANCIAL LIABILITIES MEASURED AT AMORTISED COST




Loans and borrowings


- (2,536)

Trade payables


(1,929) (1,803)

FINANCIAL LIABILITIES MEASURED AT FAIR VALUE




Financial Liabilities - -


(1,929) (4,339)

60 / FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 44

9. OTHER INFORMATION

9.1 LEASE ASSETS AND LEASE LIABILITIES

RECOGNITION

AND MEASUREMENT OF GENTRACK GROUP LEASING ACTIVITIES

Gentrack Group predominantly leases property for fixed periods of 1-12 years and may have extension

options. These extension options are usually at the discretion of Gentrack Group and are included in the

measurement of the lease asset if management intends to exercise the extension. Lease terms are

negotiated on an individual basis and contain a variety of terms and conditions. However, these lease

agreements do not impose any covenants.

Leases are recognised as a right of use asset (lease asset) and a corresponding lease liability at the date at which the

leased asset is available for use. Each lease payment is allocated between the liability and finance cost. The finance

cost is charged to profit or loss over the lease period. The lease asset is depreciated over the shorter of the asset’s

useful life and the lease term on a straight-line basis.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the

net present value of the following lease payments:

• fixed payments (including in-substance fixed payments), less any lease incentives receivable

• variable lease payments that are based on an index or a rate

• amounts expected to be payable by the lessee under residual value guarantees

• the exercise price of a purchase option if the lessee is reasonably certain to exercise that option, and

• payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.

The lease payments are discounted using the lessee’s incremental borrowing rate, being the rate that the lessee

would have to pay to borrow the funds necessary to obtain an asset of similar value in a similar economic

environment with similar terms and conditions.

Lease assets are measured at cost comprising the following:

• the amount of the initial measurement of lease liability

• any lease payments made at or before the commencement date less any lease incentives received

• any initial direct costs, and

• restoration costs.

Key movements related to the lease assets and lease liabilities are presented below:

LEASE

ASSETS


2021 2020


NZ$000 NZ$000




Balance at 1 October


10,338 12,671

Lease amendments


185 -

Depreciation charges


(2,347) (2,350)

Exchange differences

(14) 17

Lease assets at 30 September

8,162 10,338




Property


8,156 10,302

Office equipment


6 36

Lease assets at 30 September

8,162 10,338

Office equipment includes Coffee Machines and Printer/Copiers.

FINANCIAL STATEMENTS / 61
NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 45

9.1 LEASE ASSETS AND LEASE LIABILITIES (CONTINUED)

LEASE LIABILITIES



2021 2020


NZ$000 NZ$000

Balance at 1 October


15,127 17,620

Lease amendments


185 -

Principal repayments


(2,748) (2,457)

Exchange differences

(12) (36)

Lease liabilities at 30 September

12,552 15,127




Less than one year


1,376 2,692

One to five years


5,486 5,229

More than five years

5,690 7,206

Lease liabilities at 30 September

12,552 15,127

LEASE EXPENSES


2021 2020


NZ$000 NZ$000




Depreciation charges


2,347 2,351

Finance charges

814 931

Lease expenses

3,161 3,282

9.2 AUDITORS REMUNERATION

The table below outlines the amounts paid to auditors during the year ended 30 September 2021. Gentrack Group’s

current Group auditor is EY after switching from KPMG at the beginning of the year.



2021 2020


NZ$000 NZ$000

KPMG - audit fees


86 517

KPMG - review fees


- 116

KPMG - taxation services


301 221

EY - audit fees


400 -




Entrust - audit fees 6 6

Total fees paid to auditor(s)

793 860


NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2021

GENTRACK FINANCIAL STATEMENTS / 46

9.3 KEY MANAGEMENT AND RELATED PARTIES

Key management personnel are defined as those persons having authority and responsibility for planning,

directing, and controlling the activities of Gentrack Group, directly or indirectly, and include the Directors,

the Chief Executive, their direct reports. The following table summarises remuneration paid to key

management personnel.



2021 2020


NZ$000 NZ$000

Salaries, bonus and other benefits


4,526 4,157

Share-based payments


465 -

Directors' fees

606 386

Remuneration paid to Key Management Personnel

5,597 4,543

Gentrack Group’s Directors are also directors of other companies. During the year ended 30 September 2021 no

transactions have occurred between Gentrack Group and any of these companies.

Some of the Directors and key management personnel are shareholders in Gentrack Group Limited. Gentrack Group

does not transact with the Directors or key management personnel, and their related parties, other than in their

capacity as Directors, consultants, and employees. Refer to note 2.4 for more information on other related parties.

9.4 OTHER DISCLOSURES

CAPITAL

COMMITMENTS

There are no capital commitments at 30 September 2021 (2020: $Nil).

CONTINGENCIES

ASB New Zealand has provided guarantees of $1.1m (2020: $0.9m) on behalf of the Gentrack Group, these guarantees

are in place for software implementation projects, property leases and credit card programs.

EVENTS

AFTER BALANCE DATE

There were no material events after balance date.

On 24 November 2021, the Gentrack Group Board determined that no final dividend will be paid out for the 2021

financial year (2020: nil).



62 / FINANCIAL STATEMENTS

CORPORATE GOVERNANCE
The Board recognises the importance of good corporate governance, particularly its role in delivering improved

corporate performance and protecting the interests of all stakeholders.

The Board is responsible for establishing and implementing the Company’s corporate governance frameworks, and is

committed to fulfilling this role in accordance with best practice while observing applicable laws, and NZX Corporate

Governance guidance.

This section sets out the Company’s commitment to good corporate governance and addresses the Company’s

compliance with the eight fundamental principles of the NZX Corporate Governance Code (NZX Code).

The Company’s Constitution, the Charters and most of the policies referred to in this Corporate Governance

Statement are available on the Company’s website www.gentrack.com (“Company Website”) in the Leadership and

Governance section of the Investor Centre.

This corporate governance statement is current as at December 2021 and has been approved by the Board.

PRINCIPLE 1 – CODE OF ETHICAL BEHAVIOUR

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for

these standards being followed throughout the organisation.

The Board maintains high standards of ethical conduct and the Chief Executive Officer is responsible for ensuring that

high standards of conduct are maintained by all staff and for managing any breaches of these standards. The Board

has adopted a “Code of Ethics”, a copy of which is available in the Investor Centre section of the Company’s website.

The Board is the overall and final body responsible for all decision making within the Company, with the core

objective of representing and promoting the interests of shareholders by adding long-term value to the Company.

The Company has a Share Trading Policy for the approval of all share purchases and sales by staff, including Directors.

A copy of this policy is available in the Investor Centre section of the Company’s website.

The Company undertakes appropriate checks of prospective Directors prior to putting forward a candidate for

election and provides material information in its possession relevant to such a decision to security holders.

PRINCIPLE 2 – BOARD COMPOSITION & PERFORMANCE

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and

perspectives.

BOARD CHARTER

This describes the Board’s role and responsibilities and regulates internal Board procedures; a copy of this document

is available in the Investor Centre section on the Company’s website.

The Board directs, and supervises the management of the business affairs of the Company including, in particular:

• ensuring that the Company’s goals are clearly established, and that strategies and resources are in place for

achieving them;

• ensuring that there is an ongoing review of performance against the Company’s strategic objectives;

• approving transactions relating to acquisitions and divestments and capital expenditure above delegated

authority limits;

• ensuring that there is an ongoing assessment of business risks and that there are appropriate control and

accountability systems in place to manage them;

• monitoring the performance of management and overseeing company-wide remuneration, employment and

health and safety practices;

• appointing the Chief Executive Officer, setting the terms of their employment and, where necessary, terminating

their employment;

• approving and monitoring the Company’s financial and other reporting and ensuring the Company’s financial

statements represent a true and fair view; and

• setting the dividend policy.

CORPORATE GOVERNANCE / 63

CORPORATE GOVERNANCE
NOMINATION AND APPOINTMENT

The procedures for the appointment and removal of Directors are ultimately governed by the Company’s

Constitution. The Board has established a People, Nominations and Remuneration Committee whose role is to,

amongst other things, identify and recommend to the Board individuals for nomination as members of the Board

and its Committees, taking into account such factors as it deems appropriate, including experience, qualifications,

judgement and the ability to work with other Directors.

COMPOSITION OF BOARD

As at 30 September 2021 the Board comprised five Directors, as follows:

• Andy Green (Non-executive Chair) – appointed 2 November 2020

• Stewart Sherriff (Non-executive Director) – appointed 5 October 2020

• Gary Miles (Managing Director) – appointed 1 October 2020

• Fiona Oliver (Non-executive Director) – appointed February 2019

• Darc Rasmussen (Non-executive Director) – appointed December 2019

• Nick Luckock (Non-executive Director) – appointed February 2018

Andy, Stewart and Gary were appointed by the Board.

Profiles of each current Director are available in the Investor Centre section on the Company’s website.

The Company has written agreements with each board member establishing the terms of their appointment.

DELEGATION

To enhance efficiency, the Board has delegated some of its powers to Board Committees and other powers to the

Chief Executive Officer. The terms of the delegation by the Board to the Chief Executive Officer are documented in

the Board Charter and more clearly set out in the Company’s Delegated Authority Framework. This framework also

establishes the authority levels for decision-making within the Company’s management team.

DIRECTOR INDEPENDENCE

The Board Charter requires that at least 50% of Directors be “independent”.

The Board takes into account the guidance provided under the NZX Listing Rules in determining the independence

of Directors.

The Board will review any determination it makes as to a Director’s independence on becoming aware of any

information that may have an impact on the independence of the Director. For this purpose, Directors are required

to ensure that they immediately advise the Board of any relevant new or changed relationships to enable the Board

to consider and determine the materiality of the relationships.

The Board considers that Stewart Sherriff, Darc Rasmussen, Fiona Oliver and Andy Green are Independent

Directors. Following the sale of Hg Capital’s stake in Gentrack in June 2021, Nick Luckock is now also classed as an

independent Director.

SELECTION AND ROLE OF CHAIR

The Chair of the Board is elected by the non-executive Directors. The Board supports the separation of the role of

Chair and Chief Executive Officer. The Chair’s role is to manage the Board effectively, to provide leadership to the

Board, and to facilitate the Board’s interface with the Chief Executive Officer.

Andy Green was appointed by the Board as Chair on 2 November 2020, taking over from Fiona Oliver who

relinquished the Acting Chair role. As noted above, Andy Green is an Independent Director. Andy brings

transformation and technology leadership to the role of the Company Chair. In 2020 he was awarded Commander

of the British Empire (CBE) for his contributions to the Information Technology and British Space Industries. His

passion to transform the industry to support sustainable water and energy resources is further demonstrated by his

roles as the Chair of WaterAid UK and as a UK National Infrastructure Commissioner. Andy spends his time in both

Australia and the UK which contributes both a local presence and global perspective to the Company’s customers

and shareholders.

64 / CORPORATE GOVERNANCE

CORPORATE GOVERNANCE
DIVERSITY AND INCLUSION POLICY

The Company recognises the importance of diversity and inclusion and is committed to promoting these values

within its workplace and culture. The Board supports this initiative and has approved a Diversity and Inclusion Policy, a

copy of which is available in the Investor Centre on the Company’s website.

Diversity and Inclusion Committees have been established in the Company in all locations.

Flexible working and work from home arrangements have also been introduced and a number of initiatives have

been held during the year to support diversity and inclusion, including a Diversity Week to celebrate diversity.

At 30 September 2021, the gender breakdown for the Company (and its wholly owned subsidiaries) was as follows:

These figures include permanent full-time, permanent part-time and fixed-term employees, but not independent

contractors or consultants. A Senior Executive is defined as an employee who reports directly to the Chief Executive

Officer. The Company recruits for predominantly technology roles.

DIRECTOR EDUCATION

All Directors are responsible for ensuring they remain current in understanding their duties as Directors. Directors are

provided access to the Company’s on-line knowledge hub.

RETIREMENT AND RE-ELECTION

The Board acknowledges and observes the relevant Director rotation/retirement rules under the NZX Listing Rules.

DIRECTORS’ SHARE OWNERSHIP

The table of Directors’ shareholdings is included in the Disclosures section of this Annual Report.

INDEMNITIES AND INSURANCE

Deeds of Indemnity have been granted by the Company in favour of the Directors in relation to potential liabilities

and costs they may incur for acts or omissions in their capacity as Directors.

The Directors’ and Officers’ Liability insurance covers risks normally covered by such policies arising out of acts or

omissions of Directors and employees in their capacity as such.

BOARDSENIOR EXECUTIVESALL EMPLOYEES

FY21

Female12137

Male57353

% Female17%22%28%

FY20

Female11123

Male48348

% Female20%11%26%

CORPORATE GOVERNANCE / 65

CORPORATE GOVERNANCE
BOARD MEETINGS

The Board has a standard schedule which includes meeting eleven times per annum. In addition other board

meetings are held as needed to deal with specific matters such as acquisition related activity. In the year ended

30 September 2021 there were eleven Board meetings in total. There were also separate meetings of the Board

Committees. Directors receive detailed information in Board papers to facilitate decision making. At each meeting the

Board considers key financial and operational information as well as matters of strategic importance.

Executives regularly attend Board meetings and are also available to be contacted by Directors between meetings.

Directors who are not members of the Committees are invited to attend all meetings of the Committees

1

Andy Green joined the Board in November 2020.

Membership of the Board Committees is set out below.

The Board has a broad range of IT, financial, sales, business, risk management and other skills and expertise necessary

to meet its objectives.

BOARD ACCESS TO INFORMATION AND ADVICE

The Company Secretary is responsible for supporting the effectiveness of the Board by ensuring that policies and

procedures are followed and co-ordinating the completion and dispatch of the Board agendas and papers.

All Directors have access to the senior management team to discuss issues or obtain information on specific areas in

relation to items to be considered at Board meetings or other areas as they consider appropriate. Further, Directors

have unrestricted access to Group records and information.

The Board, the Board Committees and each Director have the right, subject to the approval of the Chair, to seek

independent professional advice at the Company’s expense to assist them to carry out their responsibilities. Further,

the Board and Board Committees have the authority to secure the attendance at meetings of outsiders with relevant

experience and expertise.

CONFLICTS OF INTEREST

The Board Charter outlines the Board’s policy on conflicts of interest. Where conflicts of interest do exist, Directors

excuse themselves from discussions and do not exercise their right to vote in respect of such matters.

PERFORMANCE REVIEW

The Board has a formal review of its performance on an annual basis. A review was undertaken in September 2021.

BOARD

AUDIT AND RISK

COMMITTEE

PEOPLE, NOMINATIONS

AND REMUNERATION

COMMITTEE

DIRECTOR

NO. OF

MEETINGS

NO.

ATTENDED

NO. OF

MEETINGS

NO.

ATTENDED

NO. OF

MEETINGS

NO.

ATTENDED

Andy Green

1

10108844

Fiona Oliver11118844

Darc Rasmussen111187--

Stewart Sherriff11118-44

Nick Luckock11118---

Gary Miles11118---

66 / CORPORATE GOVERNANCE

CORPORATE GOVERNANCE
PRINCIPLE 3 – BOARD COMMITTEES

The Board should use committees where this will enhance its effectiveness in key areas, while still retaining

board responsibility.

BOARD COMMITTEES

The Board has established two Committees: the Audit and Risk Committee, and the People, Nominations

and Remuneration Committee. The Charters of each Committee are in the Investor Centre section of the

Company’s website.

The membership of each Committee at 30 September 2021 was:

1. Audit and Risk Committee – Fiona Oliver (Chair), Andy Green, Darc Rasmussen

2. People, Nominations and Remuneration Committee – Fiona Oliver (Chair), Andy Green, Stewart Sherriff.

All of the members of the above committees are independent directors. Management and other employees attend

committee meetings at the invitation of the respective committee.


For further details on the functions of the Audit and Risk Committee please refer to “Principle 7”. For further details on

the functions of the People, Nominations and Remuneration Committee please refer to “Principle 2” and “Principle 5”.

The Board finalised a Takeover Response Protocol in 2018. The Protocol outlines the procedures in the event the

Company is subject to a takeover offer.

PRINCIPLE 4 – REPORTING & DISCLOSURE

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures.

The Company is committed to maintaining a fully informed market through effective communication with the

NZX and ASX, the Company’s shareholders, analysts, media and other interested parties. The Company provides

all stakeholders with equal and timely access to material information that is accurate, balanced, meaningful

and consistent.

The Board has adopted a Market Disclosure Policy and a Shareholder Communications Policy, copies of which are

available in the Investor Centre section on the Company’s website. The Policies have been communicated internally

to ensure that they are strictly adhered to by the Board and the Company’s employees. The Company has been

listed on the NZX Main Board and the ASX since 25 June 2014 and has at all times complied with its continuous

disclosure obligations.

Directors consider at each Board meeting whether there is any material information which should be disclosed to

the market.

The “Code of Ethics”, Board Committee Charters and other key governance documents are available in the Investor

Centre section of the Company’s website.

The Company does not currently provide additional non-financial reporting on environmental, social and governance

factors other than as set out in this statement.

PRINCIPLE 5 – REMUNERATION

The remuneration of Directors and executives should be transparent, fair and reasonable.

The Board has a People, Nominations and Remuneration Committee. One of that Committee’s principal functions is

to oversee the remuneration strategies and policies of the Company. The People, Nominations and Remuneration

Committee is governed by a formal charter, a copy of which is available in the Investor Centre section on the

Company’s website.

DIRECTOR REMUNERATION

The Company distinguishes the structure of non-executive Directors’ remuneration from that of executive Directors.

Total Directors’ fees are currently set at a maximum of $800,000 per annum for the non-executive Directors. The actual

amount of fees paid in the past year was $606,100.

CORPORATE GOVERNANCE / 67

CORPORATE GOVERNANCE
CEO REMUNERATION

Gary Miles’ salary is structured as follows:

Fixed Base Salary

For FY2021 Gary has a Fixed Base Salary of UK£403,000 per annum, inclusive of pension contributions and

reviewable at the Board’s discretion annually in October.

Short Term Incentive

Annual short term incentive payments of up to 100% of the fixed base salary. The actual short term incentive awarded

(if any) is determined at the discretion of the Board after assessing the performance of the Company and the

performance of the CEO against performance targets and priorities agreed annually. Following completion of his first

year of employment (FY21) Gary will receive a minimum of 75% of his fixed base of salary and this is not subject to

any performance targets. His annual short term incentive can range up to 100% dependent on performance criteria.

Long Term Incentive

The CEO’s remuneration package includes the issue of performance rights that were approved at the Annual Meeting

in February 2021:


• an initial grant of 500,000 performance rights of which half vest immediately on the start of Gary’s employment and

the other half of which vest on the one year anniversary of Gary starting employment with Gentrack. The vesting of

this initial grant of performance rights is not subject to vesting conditions or performance hurdles;

• an annual grant of performance rights commencing in October 2020 that is calculated and vests in accordance

with the following:

• number of performance rights = Z /Y

• “Z” = Gary’s annual base pay, including pension contribution, converted into NZD and multiplied by 120%; and

• “Y” = the volume weighted average price of Gentrack’s shares over the 10 day trading period ending on the last

trading day immediately prior to the annual grant

• year one performance rights vest in one year subject to performance hurdles that are aligned with initial

business transformation objectives and Gentrack Group financial performance against budget

• subsequent annual performance rights vest one third each year over three years with half of rights eligible

to vest each year subject to Gentrack Group achieving certain performance hurdles that are aligned to

sustained earnings per share growth and the other half of rights eligible to vest doing so without reference to

performance hurdles.

The Remuneration Policy Statement is available in the Investor Centre section of the Company’s website.

68 / CORPORATE GOVERNANCE

CORPORATE GOVERNANCE
PRINCIPLE 6 – RISK MANAGEMENT

Directors should have a sound understanding of the material risks faced by the issuer and how to manage them.

The Board should regularly verify that the issuer has appropriate processes that identify and manage potential and

material risks.

The Board has an Audit and Risk Committee that reports to the Board – please see “Principle 7” below for further

detail in relation to the Audit and Risk Committee.

The Company’s senior management maintain a Risk Register, which is reviewed by the Audit and Risk Committee and

forms a key part of the risk management framework.

To support its commitment to Information Security Management, the Company is an ISO/EC 27001:2013 certified

organisation. ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually

improving an information security management system. It also includes requirements for the assessment and treatment

of information security risks tailored to the needs of the organisation. The purpose of this international standard is to help

organisations establish and maintain an information security management system to manage and control information

security risks as well as maintaining the integrity, protection, preservation and confidentiality of information. In addition to

the above, the Company maintains a SOC2 Type I Report for applicable Gentrack Cloud services (GCIS & GCMDS). This

report demonstrates how the Company achieves key compliance controls and objectives relevant to the Trust Services

Categories (security and availability) as set forth by the American Institute of Certified Public Accountants. This is assessed

by an independent third-party examination body as it relates to Gentrack Cloud services, as of 15 December 2021.

The Company does not have an internal audit function, but through the steps outlined above the Board ensures the

company is reviewing, evaluating and continually improving the effectiveness of its risk management and internal

control processes.

The Company considers that it does not have any material exposure to economic, environmental and social

sustainability risks. The Board receives a health and safety report and an information security report each quarter.

PRINCIPLE 7 – AUDITORS

The Board should ensure the quality and independence of the external audit process.

The Board is committed to a transparent system for auditing and reporting of the Company’s financial performance.

The Board established an Audit and Risk Committee, which performs a central role in achieving this goal. The

members of the Committee provide a balance of independence, sector experience and relevant professional

experience and qualifications.

The Audit and Risk Committee’s principal functions are:

• to assist the Board in fulfilling its responsibilities for the Company’s financial statements and external financial

reporting;

• to assist the Board in ensuring that the ability and independence of the external auditors to carry out their statutory

audit role is not impaired, or could reasonably be perceived to be impaired;

• to assist the Board in ensuring appropriate accounting policies and internal controls are established and

maintained; and

• to assist the Board in ensuring the efficient and effective management of all business risks.

One of the main purposes of the Audit and Risk Committee is to ensure the quality and independence of the audit

process. The Chairman of the Audit and Risk Committee and Chief Financial Officer work with the external auditors to

plan the audit approach. All aspects of the audit are reported back to the Audit and Risk Committee and the auditors

are given the opportunity at Audit and Risk Committee meetings to meet with the Board.

The Audit and Risk Committee has adopted a formal Charter, a copy of which is available in the Investor Centre

section on the Company’s website.

The Company does not have an internal audit function. The Audit and Risk Committee meets regularly to identify risks

and determine how to mitigate these. The Company uses external contractors as required for specific audit reviews.

The Company’s external auditors will attend the annual meeting, and are available to answer questions relating to

the conduct of the external audit and the preparation and content of the auditor’s report. The external auditors also

provided non-audit related services to the Company relating to local and international tax advisory and compliance.

The Company does not have an internal audit function. Where required, such audit activity is conducted by third parties,

not by the Company’s external auditors.

CORPORATE GOVERNANCE / 69

CORPORATE GOVERNANCE
TYPE OF HOLDING

2021

RELEVANT INTEREST

IN SHARES HELD

2020

RELEVANT INTEREST

IN SHARES HELD

Gary Miles Direct250,000-

Nick Luckock

1

Beneficial Interest-11,191,471

Andy GreenBeneficial Interest28,389-

1

Nick Luckock is a Partner of Hg Capital. Hg Capital controls Devaron (NZ) Limited which was a substantial

shareholder of the Company until June 2021.

PRINCIPLE 8 – SHAREHOLDER RIGHTS & RELATIONS

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

The company currently keeps shareholders informed through:

• the annual report;

• the half-year update;

• the annual meeting of shareholders;

• disclosure to the NZX and ASX in accordance with the Company’s Shareholder Communications Policy and Market

Disclosure Policy; and

• the Investor Centre section on the Company’s website.

The company’s Shareholder Communications Policy and Market Disclosure Policy are designed to ensure that

communications with shareholders and all other stakeholders are managed efficiently. The Chair, Chief Executive

Officer and Chief Financial Officer are the points of contact for shareholders and analysts.

The Board considers the annual report to be an essential opportunity for communicating with shareholders. The

company publishes its results and reports electronically on the Company Website. Investors may also request a hard

copy of the annual report by contacting the company’s share registrar, Link Market Services Limited. Contact details

for the registrar appear at the end of this report.

The Company considers the annual meeting to be a valuable element of its communications programme. The Chair

will provide an opportunity for shareholders to raise questions for their Board. The Chair may ask the Chief Executive

Officer and any relevant manager of the Company to assist in answering questions if required. As noted earlier, the

Company’s external auditors will also attend the annual meeting, and are available to answer questions relating to the

conduct of the external audit and the preparation and content of the auditor’s report.

ENTRIES RECORDED IN THE INTERESTS REGISTER

The Company maintains an Interest Register in accordance with the Companies Act 1993. The following entries were

made in the Interests Register for the period 1 October 2020 to 30 September 2021 and require disclosure:

• Fiona Oliver advised that she had been appointed as a board member of Freightways Limited commencing

5 July 2021

• Fiona Oliver advised that she had resigned as a director of Tilt Renewables Limited and all its subsidiaries with

effect from 3 August 2021.

SHAREHOLDINGS OF DIRECTORS AT 30 SEPTEMBER 2021

70 / CORPORATE GOVERNANCE

REMUNERATION OF DIRECTORS
Details of the total remuneration of, and the value of other benefits received by, each Director of Gentrack Group

Limited during the financial year ended 30 September 2021 are as follows:

20212020

Andy Green263,400-

Fiona Oliver115,00088,300

Nick Luckock49,50020,700

Stewart Sherriff84,000-

Darc Rasmussen85,00049,800

Gary Miles--

Andy Coupe8,30064,900

Leigh Warren90062,000

John Clifford-87,800

James Docking-12,300

TOTAL606,100385,800

CORPORATE GOVERNANCE

CORPORATE GOVERNANCE / 71

CORPORATE GOVERNANCE
EMPLOYEE REMUNERATION

The number of current employees of the parent and subsidiaries receiving remuneration and benefits above

$100,000 in the year ended 30 September 2021 are set out in the table below:

The analysis above includes the remuneration and benefits paid to employees, in the relevant bandings, where their

annual remuneration and benefits exceed $100,000.

REMUNERATION

NUMBER OF

EMPLOYEES

$100,000 - $110,000 42

$110,001 - $120,000 20

$120,001 - $130,000 20

$130,001 - $140,000 17

$140,001 - $150,000 22

$150,001 - $160,000 17

$160,001 - $170,000 13

$170,001 - $180,000 13

$180,001 - $190,000 7

$190,001 - $200,000 7

$200,001 - $210,000 5

$210,001 - $220,000 3

$220,001 - $230,000 2

$230,001 - $240,000 2

$240,001 - $250,000 1

$250,001 - $260,000 1

$260,001 - $270,000 2

$280,001 - $290,000 3

$320,001 - $330,000 1

$330,001 - $340,000 2

$390,001 - $400,000 2

$500,001 - $510,000 1

$580,001 - $590,000 1

$1,170,001 - $1,180,000 1

72 / CORPORATE GOVERNANCE

CORPORATE GOVERNANCE
ANALYSIS OF SHAREHOLDING

SIZE OF HOLDING

NUMBER OF

HOLDERS

FULLY PAID ORDINARY

SHARES NUMBER OF

SHARES

% OF ISSUED CAPITAL

1 – 1,0001.394678,8550.69

1,001 – 5,0001,4123,676,9243.71

5,001 – 10,0004323,243,7993.27

10,001 – 50,0002985,960,6666.02

50,001 – 100,000503,586,1923.72

Greater than 100,0003681,800,88782.59

TOTAL3,62298,947,323100

CORPORATE GOVERNANCE / 73

CORPORATE GOVERNANCE
TWENTY LARGEST SHAREHOLDERS

The twenty largest shareholders of fully paid ordinary shares as at 3 December 2021 were:

1

These shareholdings are held through New Zealand Central Securities Depository Limited (NZCSD)

which allows electronic trading of securities to members.

The percentage shareholding of the 20 largest shareholders of Gentrack Group Limited fully paid

ordinary shares was 77.99%.

NAME

NUMBER OF

ORDINARY SHARES

HELD

% OF ISSUED SHARE

CAPITAL

National Nominees Limited 22,918,994 22.90

National Nominees New Zealand Limited

1

20,647,337 20.63

BNP Paribas Nominees NZ Limited

1

10,285,363 10.28

Custodial Services Limited 3,928,088 3.93

J P Morgan Nominees Australia Pty Limited 2,931,667 2.93

Qexle Limited 2,790,000 2.79

Citicorp Nominees Pty Limited 2,023,301 2.02

Anacacia Pty Ltd 2,000,000 2.00

Roy Desmond Grant & Nina Catherine Maria

Grant & Adrienne Alexandra Wigmore

1,400,000 1.40

Terence De Montalt Maude & Wendy Fay Wood 1,300,000 1.30

HSBC Custody Nominees (Australia) Limited 1,293,651 1.29

Anacacia Pty Limited 1,223,420 1.22

New Zealand Depository Nominee 1,180,011 1.18

Gary Miles 797,657 0.80

HSBC Nominees (New Zealand) Limited

1

755,643 0.76

Melissa Gaik Teng Hong 583,189 0.58

Citibank Nominees (Nz) Ltd

1

579,426 0.58

Gracey Family Investments Pty Ltd 500,000 0.50

Shireburn Company Limited 462,466 0.46

BNP Paribas Nominees Pty Ltd 444,840 0.44

TOTAL78,045,053 77.99

74 / CORPORATE GOVERNANCE

CORPORATE GOVERNANCE
SUBSTANTIAL SHAREHOLDERS AS AT 30 SEPTEMBER 2021

According to notices given under the Financial Markets Conduct Act 2013 the following persons were Substantial

Shareholders in Gentrack Group Limited at 30 September 2021 in respect of the number of voting securities set

opposite their names.

The total number of issued voting shares of Gentrack Group Limited at 30 September 2021 was 98,947,323. Voting at

a meeting of the shareholders is via a poll. At the meeting, every shareholder present in person, or by representative

has one vote for each fully paid ordinary share in the Company.

At 30 September 2021, there were 455 shareholders holding marketable parcels of less than $500.

SUBSIDIARY COMPANY DIRECTORS

The following people held office as Directors of subsidiary companies at 30 September 2021:

The following former Directors of the Company’s subsidiaries ceased to hold office during the year:

2020 – Paul Muscat, Rosalynn Bartlett, Jonathan Kershaw.

Directors of the Company’s subsidiaries do not receive any remuneration or other benefits in respect of their

appointments.

NAME

NUMBER OF

ORDINARY SHARES

HELD

% OF ISSUED SHARE

CAPITAL

NAOS Asset Management Limited19,761,19119.97

National Nominees Ltd ACF Australian Ethical

Investment Limited

12,771,66812.91

Swann Hill BV9,533,2019.63

Milford Asset Management Limited8,844,4248.94

TOTAL50,910,48451.45

Gentrack LimitedAlastair James Spence, Allan Sampson

Veovo Group LimitedAlastair James Spence, James Williamson, Gary Miles

Gentrack Group Australia Pty LimitedAlastair James Spence, Mark Humphreys

Gentrack Pty LimitedAlastair James Spence, Mark Humphreys

Gentrack UK LimitedAlastair James Spence, Geoffrey Childs, Derek Dyamond

Gentrack Holdings UK LimitedAlastair James Spence, Derek Dyamond, Geoff Childs

Junifer Systems Limited (not trading)Derek Dyamond, Alastair James Spence

Gentrack (Singapore) Pte LtdAlastair James Spence, Allan Sampson, K Kalaai Araasi Pillai

Veovo Holdings DenmarkAlastair James Spence, James Williamson, Gary Miles

Veovo AS

Alastair James Spence, James Williamson,

Peter Christian Knudsen

CA Plus LimitedJames Williamson, Alastair James Spence

Evolve Analytics Limited (not trading)Alastair James Spence, Derek Dyamond

Evolve Parent Limited (not trading)Alastair James Spence, Derek Dyamond

Veovo IncAlastair James Spence, James Williamson

Veovo NZ Limited (trading from 1 October 2020)Alastair James Spence, James Williamson

Veovo UK Limited (trading from 1 October 2020)Alastair James Spence, James Williamson

Veovo IP Limited (trading from 1 October 2020)Alastair James Spence, James Williamson

CORPORATE GOVERNANCE / 75

76 / CORPORATE GOVERNANCE
CORPORATE GOVERNANCE

DONATIONS

The Company made donations of $26,492 during the year ended 30 September 2021.

CREDIT RATING

The Company has no credit rating.

FOREIGN EXEMPT LISTING

ASX approved a change in the Company’s ASX admission category from an ASX Listing to an ASX Foreign Exempt

Listing, effective from the commencement of trading on 30 March 2016.

The Company continues to have a full listing on the NZX Main Board, and the Company’s shares are still listed on

the ASX. The Company is primarily regulated by the NZX, complies with the NZX Listing Rules, and is exempt from

complying with most of the ASX Listing Rules (based on the principle of substituted compliance).

WAIVERS

NZX RegCo granted Gentrack Group Limited a waiver from the requirement for the Company to include an appraisal

report with its Notice of Meeting in respect of the resolution relating to the issue of performance rights to its

Managing Director under Listing Rule 7.8.5. The terms of the waiver can be found on the Company’s announcement

page on the NZX website (https://www.nzx.com/companies/GTK/announcements)

ANNUAL MEETING

Gentrack Group Limited’s Annual Meeting of Shareholders will be held virtually on 24 February 2022. A notice of

Annual Meeting and Proxy Form will be circulated to shareholders in January 2022.

CORPORATE DIRECTORY / 77
CORPORATE DIRECTORY

REGISTERED OFFICE

Gentrack Group Limited

17 Hargreaves Street, St Marys Bay, Auckland 1011,

New Zealand

Phone: +64 9 966 6090

Level 9, 390 St Kilda Road, Melbourne, VIC 3004

Australia

Phone: +61 3 9867 9100

POSTAL ADDRESS

PO Box 3288, Shortland Street, Auckland 1140

New Zealand

Level 9, 390 St Kilda Road, Melbourne, VIC 3004

Australia

NEW ZEALAND INCORPORATION NUMBER

3768390

AUSTRALIAN REGISTERED BODY NUMBER (ARBN)

169 195 751

DIRECTORS

Andy Green, Chair

Fiona Oliver

Nick Luckock

Stewart Sherriff

Darc Rasmussen

Gary Miles


COMPANY SECRETARY

Pip White

AUDITOR

Ernst & Young

2 Takutai Square

Auckland CBD

Auckland 1010

LEGAL ADVISERS

BELL GULLY

BANKERS

ASB BANK LIMITED ANZ LIMITED HSBC PLC

NORDEA DENMARK A/S

BANK OF VALLETTA PLC

TRUIST FINANCIAL CORPORATION

SHARE REGISTRAR

NEW ZEALAND

LINK MARKET SERVICES LIMITED

Level 30, PWC Tower 15

Customs Street West,

Auckland 1010

PO Box 91 976, Auckland 1142

Phone: +64 9 375 5998

Facsimile: +64 9 375 5990

Email: enquiries@linkmarketservices.com

AUSTRALIA

LINK MARKET SERVICES LIMITED

Level 12, 680 George Street, Sydney, NSW 2000

Locked Bag A14, Sydney South, NSW 1235

Phone: +61 1300 554 474

Facsimile: +2 9287 0303

Email: enquiries@linkmarketservices.com

About Gentrack
The global pace of change is accelerating, and utilities need to

rebuild for a more sustainable future. Gentrack provides leading

utilities across the world with innovative cleantech solutions.


Working with some of the world’s biggest energy and water

companies, as well as innovative challenger brands, we are helping

companies reshape what it means to be a utilities business.


We are driven by our passion to create positive impact. That is

why utilities rely on us to drive innovation, deliver great customer

experiences and secure profits.


Together, we are renewing utilities.

www.gentrack.com© 2021 Gentrack. All rights reserved.

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.