Genesis Energy Limited logo

FY22 Q2 Performance Report

Quarterly Update19 January 2022GNEUtilities

1
Prior comparable period (pcp) refers to FY21 Q2, unless otherwise stated


MARKET RELEASE

Date: 20 JANUARY 2022

NZX: GNE / ASX: GNE


FY22 Q2 Performance Report


The Genesis portfolio demonstrated flexibility in the quarter by shifting between providing back-up

electricity to the market at high prices and purchasing lower cost renewable electricity from the market

at low prices. Additionally, increased hydro generation and a full quarter of Waipipi wind meant power

generation emissions were down 60% on the prior comparable period.

1



Matt Boswell, Interim Chief Trading Officer


Retail

• Genesis continued to support our customers through the lockdown period. Net Customer Churn

declined for the sixth consecutive quarter to 12.6%, and Brand Net Promoter Score rose to the

highest recorded level of +26.

• Netback continued to grow across all products and segments. Gas performed particularly

strongly, up 53% on pcp, as the impact of wholesale prices flowed through to business

customers.

• Frank Energy was unleashed into the market as an autonomous tier 2 competitor to provide

Kiwis with a simple, straight up and easy to understand energy proposition. Frank Energy

succeeds the Energy Online brand and has 90,000 customers.


Wholesale

• The Huntly Power Station demonstrated flexibility by powering down in periods when wholesale

prices fell below generation costs. Increased hydro inflows, the Waipipi wind farm and wholesale

market hedging drove lower emissions.

• Genesis concluded the period with substantial energy storage, including 467 GWh of hydro and

1670 GWh stored at Huntly. Genesis’ procurement strategy protected the stockpile from

volatility in international energy markets.

• Major improvements to hydro generators continued, including the modernisation of the Piripaua

Power Station which is expected to improve efficiency of the 42MW plant by 3.3%.


Corporate and Kupe

• Genesis rolled out rapid antigen testing to our employees and contractors in critical roles. In Q3,

testing is being rolled out to office-based employees enabling them to safely return to work.

• Kupe continued to perform after the successful inlet compression project with gas, LPG and oil

production all up on the prior quarter.


ENDS


For investor relations enquiries, please contact:

Tim McSweeney

GM Investor Relations & Market Risk

M: 027 200 5548


For media enquiries, please contact:

Chris Mirams

GM Communications & Media

M: 027 246 1221



1

Prior comparable period (pcp) refers to FY21 Q2, unless otherwise stated


About Genesis Energy

Genesis Energy (NZX: GNE, ASX: GNE) is a diversified New Zealand energy company. Genesis sells electricity,

reticulated natural gas and LPG through its retail brands of Genesis and Frank Energy and is New Zealand’s

largest energy retailer with approximately 500,000 customers. The Company generates electricity from a diverse

portfolio of thermal and renewable generation assets located in different parts of the country. Genesis also has

a 46% interest in the Kupe Joint Venture, which owns the Kupe Oil and Gas Field offshore of Taranaki, New

Zealand. Genesis had revenue of $NZ3.2 billion during the 12 months ended 30 June 2021. More information

can be found at www.genesisenergy.co.nz

---

FY22 Q2
Performance Report

20January 2021

Genesis rolled out rapid antigen testing to our employees and contractors in critical roles. In Q3, testing is being rolled out to office based
employees enabling them to safely return to work.

Kupe continued to perform after the successful inlet compression projectwith gas, LPG and oil production all up on the prior quarter.

Genesis continued to support our customers through the lockdown period. Net Customer Churn declined for the sixth consecutive

quarter, to 12.6%, and Brand Net Promoter Score rose to the highest recorded level of +26.

Netback continued to grow across all products. Gas performed particularly strongly, up 53% on pcp, as the impact of wholesaleprices

flowed through to business customers.

Frank Energy was unleashed into the market, as an autonomous tier 2 competitor to provide Kiwis with a simple, straight up and easy to

understand energy proposition. Frank Energy succeeds the Energy Online brand and has 90,000 customers.

The Huntly Power Station demonstrated flexibility by powering down in periods when wholesale prices fell below generation costs.

Increased hydro inflows, the Waipipi wind farm and wholesale market hedging drove lower emissions.

Genesis concluded the period with substantial energy storage, including 467 GWh of hydro and 1670 GWh stored at Huntly. Genesis’

procurement strategy protected the stockpile from volatility in international energy markets.

Major improvements to hydro generators continued, including the modernisation of the Piripaua Power Station which is expectedto

improve efficiency of the 42MW plant by 3.3%.

Performance at a glance

Retail

Corporate & Kupe

Wholesale

Up 8 points on pcp

Brand NPS

Down on pcp

Generation Emissions

The Genesis portfolio demonstrated flexibility in the quarter by shifting between providing back-up electricity to the market

at high prices and purchasing lower cost renewable electricity from the market at low prices. Additionally, increased hydro

generation and a full quarter of Waipipi wind meant power generation emissions were down 60% on the prior comparable

period.

1

Matt Boswell, Interim Chief Trading Officer.

+26

Energy Stored

(60)

Genesis Energy Limited FY22 Q2 Performance Report 2.

1

Prior comparable period (pcp) refers to FY21 Q2, unless otherwise stated

2.1

TWh

Up 1.5TWh on FY21 YE

%

Genesis Energy Limited FY22 Q2 Performance Report 3.
Retail Segment

Gas netbacks continued to grow across all customer groups with higher wholesale gas

prices impacting business netbacks. Gas continued to perform strongly with total sales

up 6.2% on pcp. SME gas sales were impacted negatively by the lockdown and

consumption re-calculations following estimated reads.

EnergyServices continued to grow, with one quarter of C&I customers now subscribing

to Genesis non-energy products. Genesis remained competitive across the period, re-

signing several major customers.

Customers using multiple fuels continued to grow, with nearly 130,000 customers using

more than one fuel, up 3.9% on pcp.

LPG continued to perform strongly, with sales volumes up 5.5% and netback up 3.3% on

pcp.

0.0%

5.0%

10.0%

15.0%

20.0%

116,000

118,000

120,000

122,000

124,000

126,000

Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Aug-21Sep-21Oct-21Nov-21Dec-21

RESIDENTIAL DUAL FUEL CUSTOMER NUMBERS & CHURN (3-MONTH ROLLING AVERAGE %)

Group > 1 ProductGenesis Dual Fuel Churn (RHS)Frank Energy Dual Fuel Churn (RHS)

20.5%

20.8%

22.2%

22.5%

23.3%

24.2%

25.6%

10%

15%

20%

25%

30%

Jun-21Jul-21Aug-21Sep-21Oct-21Nov-21Dec-21

C&I CUSTOMERS UTILISING ENERGY SERVICES

85500

86000

86500

87000

87500

88000

Jul-21Aug-21Sep-21Oct-21Nov-21Dec-21

ICP Count

Genesis Energy Limited FY22 Q2 Performance Report 4.
Wholesale Segment

Genesis utilised the flexibility of Huntly throughout the quarter, running long into

the market during high prices and short during periods of low prices. Genesis

purchased approximately 100 GWh of energy on the spot market by running short

at an average price of $59/MWh.

Generation emissions were down 60%, as cheaper renewables displaced baseload

thermal generation. Genesis renewables provided 53% of generation and the

Waipipi PPA provided 110 GWh of renewable energy.

Gas trading with industrial consumers enabled additional flexibility with Huntly

Unit Five over the Christmas holiday period and further reductions in carbon

emissions.

Genesis concluded the period with over 2000 GWh of stored energy across hydro

and thermal, up 1400 GWh from the start of the financial year.

HUNTLY GENERATION

-$200

-$150

-$100

-$50

$0

$50

$100

$150

$200

-200

-150

-100

-50

0

50

100

150

200

1-Dec8-Dec15-Dec22-Dec29-Dec

Wholesale Price ($/MWh)

Genesis Long/Short Position (MW)

Genesis Position (MW)Wholesale Price ($/MWh)

DECEMBER WHOLESALE TRADING POSITION

0.0

2.0

4.0

6.0

8.0

10.0

12.0

01-Oct16-Oct31-Oct15-Nov30-Nov15-Dec30-Dec

Unit 5Rankine

HYDROLOGY (GWh)

Q2 FY22Q2 FY21

Hydro

Generation

676647

Hydro

Inflows

891783

Closing

Storage

467

(133% of ave.)

313

(89% of ave.)

Genesis Energy Limited FY22 Q2 Performance Report 6.
Retail Operating Metrics

RETAIL SEGMENT

Q2 FY22Q2 FY21

% ChangeVar.

Q1 FY22% ChangeVar.

RETAIL

Brand Net Promoter Score - Genesis Energy261844.4% 82030.0% 6

Interaction Net Promoter Score - Genesis Energy49458.7% 4473.4% 2

Gross Customer Churn (3 month rolling average, %)20.3% 26.8% (24.3%) (6.5%) 21.4% (5.1%) (1.1%)

Net Customer Churn (3 month rolling average, %)12.6% 16.9% (25.4%) (4.3%) 13.8% (8.7%) (1.2%)

Cost to Serve ($ per ICP)$124$134(7.5%)($10)$1240.0%$0

Electricity Netback ($/MWh)$115.67$114.021.4%$1.65$133.72(13.5%)($18.05)

Gas Netback ($/GJ)$15.87$10.3852.9%$5.49$11.4738.4%$4.40

LPG Netback ($/t)$1,009.84$977.893.3%$31.95$1,138.25(11.3%)($128.41)

CUSTOMER NUMBERS

Customers > 1 Fuel129,920 124,996 3.9%4,924 129,041 0.7%879

Electricity Only Customers290,288 303,518 (4.4%)(13,230) 293,182 (1.0%)(2,894)

Gas Only Customers15,101 15,649 (3.5%)(548) 15,560 (2.9%)(459)

LPG Only Customers34,254 33,584 2.0%670 33,975 0.8%279

Total Customers469,563 477,747 (1.7%)(8,184) 471,758 (0.5%)(2,195)

Electricity ICPs Active-Occupied479,993 487,149 (1.5%)(7,156) 481,823 (0.4%)(1,830)

Gas ICPs Active-Occupied105,083 105,483 (0.4%)(400) 105,544 (0.4%)(461)

LPG Customer Connections83,130 76,864 8.2%6,266 81,665 1.8%1,465

Total ICPs668,206 669,496 (0.2%)(1,290) 669,032 (0.1%)(826)

VOLUMES AND PRICE

Volume Weighted Average Electricity Selling Price - Resi ($/MWh)$272.96$270.430.9%$2.53$263.573.6%$9.39

Volume Weighted Average Electricity Selling Price - SME ($/MWh)$227.48$211.997.3%$15.49$233.57(2.6%)($6.09)

Volume Weighted Average Electricity Selling Price - C&I ($/MWh)$121.48$119.531.6%$1.95$159.42(23.8%)($37.94)

Residential Electricity Sales (GWh)670 638 5.0%32 919 (27.1%)(249)

SME Electricity Sales (GWh)284 276 2.9%8 245 15.9%39

C&I Electricity Sales (GWh)532 597 (10.9%)(65) 505 5.3%27

Total Electricity Sales - Customer (GWh)1,486 1,511 (1.7%)(25) 1,669 (11.0%)(183)

Volume Weighted Average Gas Selling Price - Resi ($/GJ)$38.46$37.582.3%$0.88$30.9624.2%$7.50

Volume Weighted Average Gas Selling Price - SME ($/GJ)$23.28$17.0436.6%$6.24$17.3734.0%$5.91

Volume Weighted Average Gas Selling Price - C&I ($/GJ)$18.14$12.1649.2%$5.98$11.2761.0%$6.87

Residential Gas Sales (PJ)0.6 0.6 0.0%- 1.0 (40.0%)

(0.4)

SME Gas Sales (PJ)0.3 0.4 (25.0%)(0.1) 0.5 (40.0%)(0.2)

C&I Gas Sales (PJ)0.8 0.7 14.3%0.1 1.0 (20.0%)(0.2)

Total Gas Sales (PJ)1.7 1.6 6.2%0.1 2.5 (32.0%)(0.8)

Volume Weighted Average LPG Selling Price - Resi ($/tonne)$2,529$2,4104.9%$119$2,3288.6%$201

Volume Weighted Average LPG Selling Price - SME/Bulk ($/tonne)$1,538$1,542(0.3%)($4)$1,5082.0%$30

Bottled LPG Sales (tonnes)4,340 4,200 3.3%140 6,086 (28.7%)(1,746)

SME & Other Bulk LPG sales (tonnes)6,257 5,843 7.1%414 7,282 (14.1%)(1,025)

Total LPG Sales Volumes (tonnes)10,597 10,044 5.5%553 13,368 (20.7%)(2,771)

Genesis Energy Limited FY22 Q2 Performance Report 7.
Wholesale Operating Metrics

WHOLESALE SEGMENT

Q2 FY22Q2 FY21% ChangeVar.Q1 FY22% ChangeVar.

GENERATION

Gas (GWh)569 644 (11.6%) (75) 771 (26.2%) (202)

Coal (GWh)6 359 (98.3%) (353) 334 (98.2%) (328)

Total Thermal (GWh)574 1,003 (42.8%) (429) 1,106 (48.1%) (532)

Hydro (GWh)646 674 (4.2%) (28) 773 (16.4%) (127)

Wind (GWh)3 5 (40.0%) (2) 3 - -

Total Renewable (GWh)649 680 (4.6%) (31) 776 (16.4%) (127)

Total Generation (GWh)1,224 1,682 (27.2%) (458) 1,882 (35.0%) (658)

Average Price Received for Generation - GWAP ($/MWh) $79.08$116.10(31.9%) ($37.02)$163.12(51.5%) ($84.04)

Generation Emissions (ktCO2)250 625 (60.0%) (375) 656 (61.9%) (406)

Generation Carbon Intensity (tCO2/GWh)204 372 (45.2%) (168) 349 (41.5%) (145)

Forced Outage Factor (FOF)0.9% 0.8% 12.5% 0.1% 1.5% (40.0%) (0.6%)

Equipment Availability Factor (EAF)78.7% 88.9% (11.5%) (10.2%)88.2% (10.8%) (9.5%)

Rankine Output (GWh)23 397 (94.2%) (374) 382 (94.0%) (359)

Rankines Fueled by Coal (%)29% 90% (67.8%) (61%) 87% (66.7%) (58%)

POWER PURCHASE AGREEMENTS

Wind (GWh)110 30 267%80 133 (17.3%) (23)

Average Price Received for PPA - GWAP ($/MWh)$53.76$97.95(45.1%) ($44.19)$104.99(48.8%) ($51.23)

WHOLESALE

Electricity Purchases - Customer (GWh)1,565 1,590 (1.6%)(25) 1,760 (11.1%)(195)

Average Customer Electricity Purchase Price - LWAP ($/MWh) $77.39$115.82(33.2%)($38.43)$156.53(50.6%)($79.14)

LWAP/GWAP Ratio (%)98%100%(2.0%)(2)ppt96%2.1%2ppt

Gas Purchases (PJ)9.0 10.7 (15.9%)(1.7) 11.7 (23.1%)(2.7)

Coal Purchases (PJ)7.3 7.7 (5.2%) (0.4) 10.8 (32.4%)

(3.5)

Electricity Financial Contract Purchases - Wholesale (GWh)542 627 (13.6%) (85) 650 (16.6%) (108)

Electricity Financial Contract Purchase Price- Wholesale ($/MWh)$98.22$127.34(22.9%) (85)

Electricity Financial Contract Sales - Wholesale (GWh)535 816 (34.4%) (281) 942 (43.2%) (407)

Electricity Financial Contract Sale Price - Wholesale ($/MWh)$99.69$149.47(33.3%) (85)

Swaption Sales - Wholesale (GWh)- 1 (100.0%) (1) 51 (100.0%) (51)

Wholesale Gas Sales (PJ)2.8 4.0 (30.0%) (1.2) 3.3 (15.2%) (0.5)

Wholesale Coal Sales (PJ)- - - - - - -

Wholesale LPG Sales (tonnes)4,722 3,827 23.4% 895 3,618 30.5% 1,104

Gas Used In Internal Generation (PJ)4.5 5.0 (10.0%) (0.5)6.0 (25.0%) (1.5)

Weighted Average Gas Burn Cost ($/GJ)$9.21$9.012.2% $0.20$12.68(27.4%) ($3.47)

Coal Used In Internal Generation (PJ) 0.1 4.0 (97.3%) (3.9) 3.9 (97.2%) (3.8)

Weighted Average Coal Burn Cost ($/GJ)$7.39$6.0322.6% $1.36$7.251.9% $0.14

Weighted Average Fuel Cost - Portfolio ($/MWh)$38.30$48.48(21.0%) ($10.18)$63.72(39.9%) ($25.42)

Weighted Average Fuel Cost - Thermal ($/MWh)$81.59$81.330.3% $0.26$108.45(24.8%) ($26.86)

Coal Stockpile - closing balance (kilotonnes)835 496 68.3% 339 508 64.4% 327

Coal Stockpile - Stored Energy (PJ)18 11 68.8%8 11 64.3%7

($29.12)

($49.78)

Genesis Energy Limited FY22 Q2 Performance Report 8.
Kupe and Other Operating Metrics

KUPE SEGMENTQ2 FY22Q2 FY21% ChangeVar.Q1 FY22% ChangeVar.

KUPE

Gas Production (PJ)3.0 2.6 15.4%0.4 2.4 25.0%0.6

Gas Sales (PJ)3.0 2.6 15.4%0.4 2.4 25.0%0.6

Oil Production (kbbl)82 83 (1.2%)(1) 70 17.1%12

Oil Production Yield (bbl/TJ)27.7 31.2 (11.2%)(3.5) 29.0 (4.5%)(1.3)

Oil Sales (kbbl)71 81 (12.3%)(10) 76 (6.6%)(5)

Realised Oil Price (NZD/bbl)$91.11$63.6143.2%$27.50$103.21(11.7%)($12.10)

Average Brent Crude Oil (USD/bbl)$75.92$44.2271.7%$31.70$75.131.1%$0.79

LPG Production (kt)12.7 11.4 11.4%1.3 10.6 19.8%2.1

LPG Production Yield (t/TJ)4.3 4.3 0.0%- 4.4 (2.3%)(0.1)

LPG Sales (kt)12.6 11.0 14.5%1.6 11.2 12.5%1.4

OTHER

Q2 FY22Q2 FY21% ChangeVar.Q1 FY22% ChangeVar.

CORPORATE

Headcount (FTE)1,193 1,099 8.6%94 1,148 3.9%45

Total Recordable Injuries

1

9 5 80.0%4 12 (25.0%)(3)

FORWARD RISK MANAGEMENT

Oil Price Hedges (USD/bbl)% HedgedAverage Oil Price

1-12 months74%$62.80

13-24 months43%$66.90

25-36 months11%$68.60

USD/NZD HedgesRate

1-12 months72%0.657

13-24 months54%0.685

25-36 months16%0.677

1. TRIFR has been changed to Total Recordable Injuries since last quarter

Genesis Energy Limited FY22 Q2 Performance Report 9.
Appendix: Retail Segment

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

GAS SALES VOLUME (PJ)

Quarterly Resi Sales VolumesQuarterly SME Sales Volumes

Quarterly C&I Sales VolumesRolling 12-month Sales Volume (RHS)

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

-

200

400

600

800

1,000

1,200

Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

ELECTRICITY SALES VOLUMES (GWh)

Quarterly Resi Sales VolumesQuarterly SME Sales Volumes

Quarterly C&I Sales VolumesRolling 12-month Sales Volume (RHS)

-

100

200

300

400

500

600

700

800

$0

$50

$100

$150

Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

ICP Counts

Thousands

Cost to Serve ($/ICP)

ICP NUMBER & COST TO SERVE ($/ICP)

Electricty ICPs Active OccupiedGas ICPs Active Occupied

LPG Customer ConnectionsCost to Serve ($ per ICP)

-

10,000

20,000

30,000

40,000

50,000

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

LPG SALES VOLUMES (Tonnes)

Quarterly Bottled LPG Sales VolumesQuarterly Bulk & SME LPG Sales Volume

Rolling 12-month Sales Volume (RHS)

Genesis Energy Limited FY22 Q2 Performance Report 10.
Appendix: Wholesale Segment

0

20

40

60

80

100

120

140

160

180

JanFebMarAprMayJunJulAugSepOctNovDec

WAIKAREMOANA STORAGE Vs LONG RUN AVERAGE (GWh)

Long Run Average Storage12-month Storage

0

200

400

600

800

1000

JanFebMarAprMayJunJulAugSepOctNovDec

TEKAPO STORAGE Vs LONG RUN AVERAGE (GWh)

Long Run Average Storage12-month Storage

0

1000

2000

3000

4000

5000

JanFebMarAprMayJunJulAugSepOctNovDec

NEW ZEALAND DAILY STORAGE (ALL GENERATORS, GWh)

Long Run Average Storage12-month Storage

0

1

2

3

4

5

6

7

JanFebMarAprMayJunJulAugSepOctNovDec

GWh/day

TONGARIRO GENERATION vs 20y AVERAGE

7 day rolling Average20 year Average

Appendix: Wholesale Segment
0

100

200

300

400

500

600

700

800

Oct-20Dec-20Feb-21Apr-21Jun-21Aug-21Oct-21Dec-21

HUNTLY RANKINE UTILISATION (GWh)

Genesis Customers/Portfolio Backup Swaption Partners

Backup Other Retailers/Spot Customers

0

500

1,000

1,500

2,000

2,500

Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

GENERATION BY POWER STATION (GWh)

Huntly Unit 5Huntly Units 1 to 4 GasHuntly Units 1 to 4 Coal

Huntly Unit 6North Island HydroSouth Island Hydro

0%

20%

40%

60%

80%

100%

$-

$20.00

$40.00

$60.00

$80.00

$100.00

Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

PORTFOLIO AND THERMAL FUEL COSTS

Weighted Average Fuel Cost - Thermal ($/MWh)

Weighted Average Fuel Cost - Portfolio ($/MWh)

Renewable Contribution to Total Generation (RHS, %)

$50

$100

$150

$200

$250

2018201920202021

Calendar Year

ASX FUTURES SPOT PRICING ($/MWh)

1-Year Contract2-Year Contract3-Year Contract

Genesis Energy Limited FY22 Q2 Performance Report 12.
Appendix: Kupe Segment

-

2.0

4.0

6.0

8.0

10.0

12.0

14.0

-

0.5

1.0

1.5

2.0

2.5

3.0

3.5

Q1

FY18

Q2Q3Q4Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

KUPE GAS SALE VOLUMES (GENESIS SHARE, PJ)

Quarterly Sales VolumeRolling 12 Months Sales Volume (RHS)

-

100.

200.

300.

400.

500.

600.

-

20.

40.

60.

80.

100.

120.

140.

160.

Q1

FY18

Q2Q3Q4Q1

FY19

Q2Q3Q4Q1

FY20

Q2Q3Q4Q1

FY21

Q2Q3Q4Q1

FY22

Q2

KUPE OIL PRODUCTION VOLUMES (GENESIS SHARE, Kbbl)

Quarterly Production VolumeRolling 12 Months Production Volume (RHS)

$0

$10

$20

$30

$40

$50

$60

$70

$80

$90

JanFebMarAprMayJunJulAugSepOctNovDec

BRENT CRUDE OIL SPOT PRICE (USD/bbl)

12 mths to December 202012 mths to December 2021

Genesis Energy Limited FY22 Q1 Performance Report 13.
Glossary

RETAIL

Brand Net Promoter Score

Based on survey question "How likely would you be to recommend Genesis Energy/Energy Online to your friends or family?"

Interaction Net Promoter Score

Based on survey question "Based on your recent Interaction With GE/EOL, how likely would you be to recommend GE/EOL to your Friends/Family?"

CustomersElectricity and gas customers are defined by single customer view, regardless of number of connections (ICP's)

Single Customer ViewRepresents unique customers who may have multiple ICP's

ICPInstallation Connection Point, a connection point that is both occupied and has not been disconnected (Active-Occupied)

LPG Customer ConnectionsDefined as number of customers

Gross Customer ChurnDefined as customers instigating a trader switch or home move

Net Customer ChurnDefined as Gross Churn post home move saves, retention and acquisition activity

Resi, SME, C&IResidential, small and medium enterprises and commercial & industrial customers

B2BBusiness to Business, including both SME and C&I

Volume Weighted Average Electricity Selling Price - $/MWhAverage selling price for customers including lines/transmission and distribution and after discounts

Volume Weighted Average Gas Selling Price - $/GJAverage selling price for customers including transmission and distribution and after discounts

Volume Weighted Average LPG Selling Price - $/tonneAverage selling price for customers including after discounts

Bottled LPG Sales (tonnes)Represents 45kg LPG bottle sales

SME & Other Bulk LPG sales (tonnes)Represents SME and other bulk and 3rd party distributors

Cost to Serve ($ per ICP)Retail costs associated with serving customers across all fuel types divided by the total numbers of ICPs at time of reporting

Netback ($/MWh, $/GJ, $/tonne)

Customer EBITDAF by fuel type plus respective fuel purchase cost divided by total fuel sales volumes, stated in native fuel units (excluding corporate allocation costs and Technology & Digital cost centre)

GENERATION

Average Price Received for Generation - GWAP ($/MWh) Excludes settlements from electricity derivatives.

Coal (GWh)Coal generation is calculated by applying coal burn to monthly average heat rates

Coal Used In Internal Generation (PJ)Results have been revised to reflect changes in coal kilo tonnes to PJ conversion rate and volume methodology

Rankines Fuelled by Coal (%)The proportion of coal used in the Rankine units

Equipment Availability Factor (EAF)The percentage of time a power station is available to generate electricity

Forced Outage Factor (FOF)The percentage of time a power station is unavailable to generate electricity due to unplanned failure or defect

POWER PURCHASE AGREEMENTS

Wind (GWh)Energy purchased through long term agreements with generator

Average Price Received for Generation - GWAP ($/MWh) Price received at production node. (E.g. Waipipi at WVY1101 node)

Genesis Energy Limited FY22 Q1 Performance Report 14.
Glossary

WHOLESALE

Average Retail Electricity Purchase Price - LWAP ($/MWh)Excludes settlements from electricity derivatives

Electricity Financial Contract Purchases - Wholesale (GWh)

Settlement volumes of generation hedge purchases, including exchange traded and OTC contracts. Excludes PPAs, active trading,

Financial Transmissions Rights (FTRs) and Cap/Collar/Floor contracts.

Electricity Financial Contract Sales - Wholesale (GWh)

Settlement volumes of generation hedge sales, including exchange traded, OTC contracts and Swaptions. Excludes PPAs, active trading,

Financial Transmissions Rights (FTRs) and Cap/Collar/Floor contracts.

Electricity Financial Contract Purchases - Wholesale Price ($/MWh)

Average price paid for Electricity Financial Contract Purchases - Wholesale.

Electricity Financial Contract Sales - Wholesale Price ($/GWh) Average price received for Electricity Financial Contract Sales- Wholesale.

Swaptions (GWh)Electricity swap options sales volume. A subset of the Electricity Financial Contract Sales.

Wholesale LPG Sales (tonnes)Represents wholesale, export sales and transfers to Huntly power station

Weighted Average Gas Burn Cost ($/GJ)Total cost of gas burnt divided by generation from gas fired generation, excluding emissions

Weighted Average Coal Burn Cost ($/GJ)Total cost of coal burnt divided by generation from coal fired generation, excluding emissions

Weighted Average Fuel Cost - Portfolio ($/MWh)Total cost of fuel burnt plus emissions on fuel burnt divided by total generation (thermal, hydro and wind)

Weighted Average Fuel Cost - Thermal ($/MWh)Total cost of fuel burnt plus emissions on fuel burnt divided by total generation from thermal plant

Coal Stockpile - Stored Energy (PJ)The coal stockpile closing balance in tonnes divided by an estimated nominal energy content of Huntly's coal (22 GJ/t)

CORPORATE

Total Recordable Injuries12-month rolling Total Recordable Injuries including Lost Time Injuries, Restrictive Work Injuries and Medical Treatment Injuries.

Headcount Based on full time equivalents, including contractors

KUPE

Oil Price realised (NZD/bbl)Oil price received including hedge outcome for oil and foreign exchange

Oil Price realised (USD/bbl)The underlying benchmark crude oil price that is used to set the price for crude oil sales

Average Brent Crude Oil (USD/bbl)The time-weighted global market brent crude oil price

Oil Hedge Levels (%)% hedged for remainder of FY as % of forecast sales

Investor relations enquiries
Tim McSweeney

GM Investor Relations & Market Risk

+64 27 200 5548

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.