ASM Chair’s address and Presentations

Gentrack Group Ltd | ARBN 169 195 751

Gentrack Group
17 Hargreaves Street, St Marys Bay Auckland 1011,
PO Box 3288, Auckland 1140, New Zealand
Ph: +64 9 966 6090 Email:
info@gentrack.com
www.gentrack.com



24 February 2022
Annual Meeting of Shareholders Chair’s address
The fiscal year 2021 for Gentrack was an exciting year of progress, with major
restructuring completed and a return to growth in the Utilities business.
Veovo showed slight revenue decline but maintained its position as an essential
supplier to the airport sector. It remained a net contributor to the Group, despite
the pressures of the pandemic on the aviation industry.
The group’s revenue growth was driven by an 8.8% increase in Utilities to $89.0m
from $81.8m in the previous year - with new customer wins and growth from existing
customers offsetting previous years’ losses. Veovo revenues were down from
$18.7m in FY20 to $16.7m due to continued impact of Covid on the aviation
industry, but pleasingly annual recurring revenues (ARR) were up 7.7% as new
customers moved into live operation.
Underlying Group EBITDA of $12.7m was up 5.0% on FY20, slightly ahead of the
guidance issued earlier in the year. Costs were up 5.2% vs FY20 driven by increased
investment in personnel development and training, with continued savings in non-
personnel costs and the introduction of our Indian development center and
associated cost base. The Group achieved strong net cash generation of $9.2m for
the period resulting in net cash of $26.0m at 30 September 2021.
In Utilities, the energy industry is going through a rapid transformation to address
the triple challenge of decarbonisation, decentralisation and digitalisation. At the
same time, the water industry is modernizing to address better customer service
and to introduce much needed operational efficiencies. Both energy and water are
moving away from large, on- premise and inflexible systems to innovative, agile,
cloud-based solutions, like Gentrack. This IT transformation is an essential step in
the industry’s move into cloud technologies and the sustainable era.

Gentrack Group Ltd | ARBN 169 195 751


With this energy transition well underway, at our June 2021 Strategy Presentation
we communicated our three strategic growth pillars for utilities – further developing
our customer base, winning new logos and rolling out managed services. Gary will
update you on progress on these in a little while.
At Veovo, we are still feeling the impact of the pandemic on the aviation industry
but are starting to see signs of global recovery. Despite global restrictions we won
4 new logos, signed extended support contracts and upgrades and delivered 6
major projects across the globe. The transition of our customers to our Passenger
Predictability SaaS platform has moved at pace and we will continue the investment
in R&D in the next fiscal year to prepare us for the recovery of the market.
On the people front, we are committed to being a high performance, people-
centric technology organisation. We have put this focus into action with higher
reward and more training where required. Employee engagement is up and the
organisation is moving at pace. Our commitment continues to focus on both
investing in technology and people for both Utilities and Veovo.
I’d like to thank the great team of Gentrack people across the world for their
dedication and innovation in a transformational year for the company.
For FY22 we are forecasting growth beyond FY21. This is despite the impact of the
pandemic on the aviation industry and the recent unprecedented market
conditions in the UK energy sector. Gary will also comment further on this.
At this meeting we are saying goodbye to our CFO James Spence. I’d like to thank
James for all he has done at Gentrack- steadying the ship as interim CEO and
ensuring the business manages cash really well, and is able to forecast its revenues
reliably, stand out amongst his may achievements. We wish him well for the future.
We are delighted to welcome our new CFO John Priggen here today.
In closing I’d like to thank shareholders for their continued support of the company
during its transformation and to thank Gary and his leadership team and my Board
colleagues for their commitment over the past year.
Thank you very much.
Andy Green

Chair
ENDS

Gentrack Group Ltd | ARBN 169 195 751

Contact details regarding this announcement:
Kerry Nickels – Company Secretary
+64 9 966 6090

About Gentrack
Gentrack designs, builds and delivers the high-performing, cloud-first revenue and
customer experience solutions found at the heart of leading utilities and airports
around the world.  Our customers lead in some of the most deregulated and
innovative markets in the world; pioneering innovation, driving effective
transformation in the management and delivery of two of our planet’s most precious
resources; energy and water. More information: https://www.gentrack.com

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© Gentrack 2022. All rights reserved.
Gentrack Group
Annual Shareholder
Meeting
24 February 2022

3
© Gentrack 2022. All rights reserved.
Voting Details
•To vote, you will need to click “Get Voting Card” within the online meeting
platform. You will be asked to enter your Shareholder or Proxy Number to validate.
Please then mark your voting card in the way you wish to vote by clicking “FOR”,
“AGAINST” or "ABSTAIN" on the voting card. Once you have made your selection
please click “Submit Vote” on the bottom of the card to lodge your vote.
•I would encourage you to send through your questions as soon as you can
through the virtual meeting website. This will allow us to answer these questions at
the appropriate time of the meeting. To ask a question, you will need to click “ask
a question” within the online meeting platform, select the item of business, type in
your questions and click submit.
Please refer to the virtual meeting online portal guide or use the help line on 0800 200 220 if you’re in New Zealand or +64 9 967 7751 if you’re
outside New Zealand if you require assistance.

4
© Gentrack 2022. All rights reserved.
The Gentrack Board
DarcRasmussen
Non-Executive
Director
Nick Luckock
Non-Executive
Director
Fiona Oliver
Non-Executive
Director
Andy Green
Chair
Gary Miles
CEO
Stewart Sherriff
Non-Executive
Director

5
© Gentrack 2022. All rights reserved.
Proxy Voting
Proxieshave been appointed for the purposes of this meeting in
respect of approximately63millionshares, representing
over63%of the total number of shares.

6
© Gentrack 2022. All rights reserved.
Agenda
1
Chair’s Address
2
CEO’s Address
3
Formal business of the meeting which
includes the resolutions of the meeting
4
General Business

© Gentrack 2022. All rights reserved.
Chair’s Address
Andrew Green
Chairman

© Gentrack 2022. All rights reserved.
CEO Commentary
Gary Miles
Chief Executive Officer

9
© Gentrack 2022. All rights reserved.
2021 – A Year in Review
GuidanceRevenueEBITDA
*Feb 21~$100.5m~$5m
**May 21$51.0m (HY Result)$7.0m (HY Result)
*** Sep 21~$105.0m~$12.0m

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© Gentrack 2022. All rights reserved.
FY21 Financial Headlines
105.7
FY20FY21
FY20FY21
12.1
12.7
FY20FY21
81.3
81.9
FY20FY21
81.8
89.0
16.8
26.0
up
5.2%
up
5.0%
up
0.7%
•EBITDA of $12.7m, up 5.0% from $12.1m in FY20.
•Net cash up $9.2m to $26.0m at 30th Sept 2021.
•Utilities Revenue up 8.8%:
•Strong NRR growth (up 68% to $18.3m) on
successful project deliveries, providing future
ARR growth
•Utilities ARR down 0.3% after absorbing ~$4m
customer revenue losses from prior periods
•Veovo (Airport Business) remains profitable
despite industry downturn:
•ARRis up by 7.7%
•Operating costs up 5.2% FY21 vs FY20 with
investmentinpeople
•Nil capitalisationof R&D costs.
100.5
up
8.8%
FY20FY21
up
54.8%

© Gentrack 2021. All rights reserved.
Strategic and profitable customer
relationships
Growth through continuous delivery of
new innovations
Expand our footprint in water and
energy in existing markets
Focus on winning Tier 1 utilities
Long term, recurring revenues
Intimate customer relationships
Progress Against Our 3 Utilities Growth Pillars
Strong baseNew logos
Managed service
Customers in Green high
performance status
72%
Revenue
per delivery
FTE
is up
Cost per
delivery
FTE
is down
New customers
7
new B2B billing retailer
3
new water billing retailer
1
new B2C billing retailer
1
5
New engagements
secured
New engagements and pipeline
will enable FY22 growth
$5.6m
Generally flat FY20 to
FY21 revenue position
$

12
© Gentrack 2022. All rights reserved.
Progress on Cloud, Clean Technology
delivering innovation and profitability for a sustainable era
Smart meter data
management
Customer
volume risk
management
Renewable
generation
products
Point of Sale
forecasting
Upgrades to Cloud
solution
Gentrack Cloud for Utilities
Time based
pricing & billing
Bill anything, multiplay,
green(e.g. EV’s)
Billing, revenue &
debt management
Faster
switching

13
© Gentrack 2022. All rights reserved.
Veovo Update
Signs of aviation industry recovery starting to show with passenger numbers up 220% vs 2020 and back to only 50% down
on 2019.
4
New customers
9
Major Projects delivered
17
Customers on SaaS Cloud
London Gatwick
3 North American customers
Extended support in Europe
and APAC
Perth
London Luton
Cincinnati
All major Passenger Flow
customers migrated to cloud
SaaS
First customer adoption of
new CI/CD
•Increasing investment in technology in FY22 as we believe in the segment
•Proven our technology in all airport tiers –sales focus will be on major aviation hubs going forward
New York
Asia Pacific
Mexico

14
© Gentrack 2022. All rights reserved.
Gentrack Executive Team
Strong and Collaborative Leadership Team
Lacey Montague
CSO
Gary Miles
CEO
Barry Jones
CTO – Global Projects
ZeevBerkowitz
COO
James Williamson
CEO – Veovo
John Priggen
CFO
Mark Humphreys
Australia GM
Allan Sampson
New Zealand GM
Geoff Childs
UK & Europe GM
Fran Caldwell
CPO

15
© Gentrack 2022. All rights reserved.
Gentrack’s ESG Focus Areas
CommunityInnovationNet Zero
Our Gentrack colleagues
are embedded in their local
communities. We’re putting
in place schemes to ensure
that we contribute to the
areas local to us and
support the communities
around us.
Our mission is to deliver the
technology needed to
move utilities into a
sustainable era. We're
working on technologies to
help utilities and consumers
reduce the impacts they
have on the planet
It’s important that we as a
business take a stand
towards a Net Zero future.
We’re setting carbon
reduction commitments to
reduce our own carbon
footprint.

16
© Gentrack 2022. All rights reserved.
Airports will recover and invest
100m meter points by 2025
The water industry is going digital
Gentrack has proven that, despite B2C UK SoLRheadwinds, we are growing revenues and delivering
complex transformation projects at scale.
We are now looking beyond our core markets to extend on this growth. We are confident.
Thank you for your continued support.
The Global Market Potential is Significant
The energy industry is modernising
300m meter points by 2025
airports 4.0

© Gentrack 2022. All rights reserved.
Formal Business
of Meeting

18
© Gentrack 2022. All rights reserved.
Voting on the resolutions
•To vote, you will need to click “Get Voting Card” within the online meeting platform. You will be
asked to enter your Shareholder or Proxy Number to validate. Please then mark your voting card in
the way you wish to vote by clicking “FOR”, “AGAINST” or "ABSTAIN" on the voting card. Once you
have made your selection please click “Submit Vote” on the bottom of the card to lodge your vote.
•Voting will remain open until 5 minutes after the conclusion of the meeting.
•Results of the vote will be announced via the Stock Exchanges.
Please refer to the virtual meeting online portal guide or use the help line on 0800 200 220 if you’re in New Zealand or +64 9 967 7751 if you’re
outside New Zealand if you require assistance.

19
© Gentrack 2022. All rights reserved.
Resolution One
Appointment of auditors and authorisation to fix auditors’
remuneration
Results of Proxy Votes
For
62,656,241
Against
27,940
Discretionary326,343
Please refer to the virtual meeting online portal guide or use the help line on 0800 200 220 if you’re in New Zealand or +64 9 967 7751 if you’re
outside New Zealand if you require assistance.

20
© Gentrack 2022. All rights reserved.
Resolution Two
Re-election of Fiona Oliver as Director
Results of Proxy Votes
Please refer to the virtual meeting online portal guide or use the help line on 0800 200 220 if you’re in New Zealand or +64 9 967 7751 if you’re
outside New Zealand if you require assistance.
For52,302,142
Against10,378,039
Discretionary326,343

© Gentrack 2022. All rights reserved.
General Business -
Questions

© Gentrack 2022. All rights reserved.
Close of Meeting