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Steel & Tube Shareholder Newsletter June 2022

General9 June 2022STUMaterials

SHAREHOLDER
NEWSLETTER

June 2022

We were pleased to host a number of
investors and analysts in May and share

further information on Steel & Tube, our

strategy and our performance. In this

newsletter, we have focused on some of

the key outtakes from the Management

presentations. You can view these

presentations in full, along with a video

of the day, on our website here https://

steelandtube.co.nz/investor/presentations.

We were also pleased to provide earnings

guidance for the financial year ending 30 June

2022 with FY22 normalised EBIT expected to

be not less than $45m and normalised EBITDA

not less than $64m.

1

The strong performance seen in the first

half of the year has continued, with revenue,

earnings and profit for the 10 months to the

end of April 2022, up significantly on the prior

comparative period (see table overleaf ).

Revenues have been robust across the

business, and we have also benefited from

diligent price and margin management and

supply chain capability. Sales to customers

have been strong, with activity continuing to

build in the infrastructure, manufacturing and

commercial sectors in particular.

Steel & Tube is a trusted supplier with a focus

on maintaining availability of critical products

and high levels of service while navigating

tight supply dynamics ‒ steel mill customers,

including Steel & Tube, continue to be on

allocations, lead times have increased both

locally and offshore and there have been

significant cost price escalations.

We have invested significant cash to increase

stock levels of high demand items and

ensure availability of critical products for

our customers. Using data analytics, our

experienced team has been able to hold

inventory unit and tonnes turns in line with

previous periods (excluding goods in transit).

Our strong supplier partnerships have put

us in good stead during this time and our

customer satisfaction rating (Net Promoter

Score) continues to rise.

With structural changes to the business

now well embedded and delivering value,

we are focused on growth and building a

more diversified, resilient business.

We remain disciplined in our focus on

customers and product mix, targeting

products and segments that have allowed

us to improve our overall margins. Our tight

oversight of debtors and robust systems play

an important role in our risk management

process.

Throughout the COVID-19 period, Steel & Tube’s

dedicated front-line team has gone above

and beyond to deliver for our customers. We

are very proud of Steel & Tube’s increasing

employee engagement and customer

satisfaction scores during this period.

We expect Steel & Tube’s strong business

performance to be sustained as we continue

to strengthen the core business and build on

higher value segments.

Thank you for your continued support and

interest in Steel & Tube.

Ngā mihi

Susan Paterson Chair

Mark Malpass Chief Executive Officer

DEAR SHAREHOLDER

COMPANY UPDATE

KIA ORA, TĒNĀ KOUTOU

1

Normalised EBITDA and Normalised EBIT have been adjusted to exclude non-trading adjustments. A reconciliation of GAAP to non-GAAP

measures is included in the appendix to the Investor Day management slides released to the NZX 16 May 2022.

TEN MONTH FINANCIAL UPDATE
FY21 10 months

384.6

2 9. 5

28.6

14.8

13.8

7.4

$ 1 9.0 m

$37.9m

FY22 10 months

479.3

53.6

54.0

3 7.9

38.3

24.1

Not less than $45m

Not less than $64m

%

change

24.6%

81.6%

89. 2%

156.7%

177.9%

226.7%

33.3%

> 137%

> 69%

$millions

Revenue

EBITDA

Normalised EBITDA

EBIT

Normalised EBIT

N PAT

FY22 Guidance

Normalised EBIT

Normalised EBITDA

For the 10 months to end-April 2022, Steel & Tube’s revenue was

up 25% on the prior comparative period (pcp) to $479.3m and

volumes increased by 8%.

Gross margin continues to improve, driving a significant increase

in earnings. EBITDA was up 82% on pcp to $53.6m, and EBIT

increased to $37.9m, up 157% on pcp.

Normalised EBITDA was up 89% on pcp to $54.0m, while

normalised EBIT was up 178% on pcp to $38.3m.

FURTHER FINANCIAL COMMENTARY IS AVAILABLE IN THE CFO UPDATE SECTION OF THE INVESTOR DAY PRESENTATIONS. CLICK HERE

OUR STRATEGIC FOCUS
With a strong business platform now in place, we are focused on growth. In particular, our efforts are being concentrated

into two key areas – continuing to strengthen our core foundation and growing higher value products and services.

Building on our core involves building on the strong business

foundation now in place. That means continuing to build best in

class customer experience to ensure we achieve our goal of being

New Zealand’s preferred supplier of steel products and solutions.

It means leveraging our breadth and scale to cross sell a wider

range of products and services, continually driving improvement

in gross margin dollar per tonne and delivering operational

efficiencies.

• Continue to build best-in-class customer experience

• Leverage opportunities to cross sell wide range of products

and services

• Drive gross margin $/tonne through dynamic pricing and

product procurement

• Ongoing focus on operating model – warehouse operations,

digitizing supply chains and customer facing channels

Strengthen the Core

Our focus is on investing in new products and services that will extend

what we can offer to our customers. This includes adjacent materials

and value added services.

We will continue to invest in our digital and IT offering, and accelerate

our shift to digital sales, making it easier for our customers and

delivering efficiencies for our business.

Diversifying customer segments and building scale and footprint in high

value areas is important. While our primary focus is on organic growth,

we also continue to consider opportunities in adjacent sectors.

• Improving resilience of earnings through economic cycles

• Growth is targeted towards high value products, diversified

materials and value-added services

• Continue to diversify customer segments and build scale and

footprint in these areas

• Accelerate shift to digital sales

• Primary focus is organic investment, continue to review direct

adjacent sectors

High Value Product and Service Growth

WITH OVER 10,000 ACTIVE CUSTOMERS, STEEL & TUBE’S
DISTRIBUTION BUSINESS HAS DELIVERED AN EXCEPTIONAL

PERFORMANCE IN THE YEAR TO DATE, WITH REVENUES UP

37% ON THE PRIOR COMPARATIVE PERIOD.

DISTRIBUTION

Together with strong margin growth and the benefits of prior year

cost initiatives, earnings have almost quadrupled. Gross margin dollar

improvement has been a priority focus and, pleasingly, has increased

65% year to date driven by investment in high demand products, focus

on improved margin mix and use of data analytics.

We are well positioned to respond to supply and logistics headwinds.

Our strong, long term relationships with mills, and our No 1 or 2 market

position in most segments has helped us ensure supply continuity for

our customers. In addition, as one of New Zealand’s largest importers

on a tonnage basis, we are fortunate to have secured full container

allocations across our import laneways, as well cost security, providing

additional stability for our customers. We have a highly experienced

procurement team with a number having over 20 years’ steel

procurement experience throughout cycles.

GROWTH TRAJECTORY

• We have a clear focus of

investment in high margin

products and customer segments

• We are currently commissioning

new plate processing equipment

in Auckland which will allow us to

grow in this higher margin market

• We have also introduced a

number of new high value

products and have a pipeline of

further opportunities to support

our continued revenue growth

• Looking forward, our larger

customers are generally reporting

solid forward workloads with

strong infrastructure markets and

a steady manufacturing sector,

partially offset by the expectation

of a softening residential market

in the second half of FY23

ROLLFORMING
ROLLFORMING COMPRISES FOUR KEY PRODUCT

CATEGORIES – ROOFING, SHEETING AND COIL

PROCESSING WHICH SERVICES MANUFACTURERS

AND SHEET METAL FABRICATORS, PURLINS

(SUPPORTING BEAMS FOR ROOFING) & COMFLOR

METAL DECKING SYSTEM.

Roofing is the biggest contributor to Steel

& Tube’s Rollforming business, providing

60% of revenue and delivered to customers

from six branches around New Zealand.

Steel & Tube is now in its second year of

a four year supply agreement with Kainga

Ora, supplying 1,600 roofs annually, with

these volumes expected to double in FY23.

The Purlins business has experienced

strong growth over the past ten months,

with early identification of supply chain

constraints and smart procurement

planning ensuring stock availability for

our customers. Onboarding new, large

customers has meant our secured works

pipeline is very healthy for FY23. With

increased demand, we are investing into

new machinery which is expected to

increase our share of the market.


I would describe the process

of working with Steel & Tube’s

ComFlor technical team as

simple and collaborative. Steel &

Tube was able to provide a BIM

layout making clash detection

and coordination with other

services efficient. As a result, the

installation of ComFlor was simple

as we engaged the Steel & Tube

team early in the design process


says Siobhain Hoskins, Architectural Lead

at Summerset Design.

COMFLOR: SIMPLE

AND COLLABORATIVE

DESIGN FOR SUMMERSET

RETIREMENT VILLAGE

ComFlor was recently chosen by Summerset

Retirement Villages’ design and construction

team for the main building in its new

Summerset Palms village in Napier. Steel &

Tube’s team collaborated early with Summerset

and utilised BIM modelling to optimise the

design and deliver a seamless construction

process. ComFlor 210 was selected for its long

spanning capability of 6m- 8.5m, ideal for larger

communal spaces, and ComFlor 80 was well

suited for the shorter spans in hallway areas.

Coil processing has seen significant growth

due to increased demand for steel framing

in both residential and commercial sectors.

Steel & Tube currently supplies significant

volumes of sheeting and coil for light steel

framing and has identified an opportunity

to move further into this sector and

leverage our relationships with large roofing

customers as well as working directly with

designers and architects. Two machines will

be up and running this quarter and increased

volumes may warrant investment into further

units over the coming years.

ComFlor is the most specified metal decking

systems by structural engineers and has the

largest market share in the sector. It uses up

to 25% less concrete, can achieve up to four

hours of fire rating with excellent acoustic

properties and has specification range from

hotels, commercial office building, high rise

apartments, hospitals, carparks, pedestrian

bridges to high end residential projects.

In the current market of constrained labour
resources, materials shortages and price

escalations, we are engaging with clients

early and providing innovative solutions that

overcome these challenges. By delivering smart

fabrication solutions and efficient installation

methods, the Steel & Tube Reinforcing Team is

growing an enviable reputation.

We have invested heavily in 3D software to enable

modelling of all the reinforcing projects with

far greater sophistication than traditional 2D

paper drawings. This improves the accuracy of

detailing with the ability for the digital model to

be integrated directly into our manufacturing

system. Digital design and workflow software

allows us to share 3D models of reinforcing design

with construction companies and structural

engineers to identify prefabrication opportunities,

avoid clashes with other services and to confirm

the installation meets the design brief.

When it comes to any building or infrastructure

project, our team is working closely with

clients as they move to better managing their

construction labour resource. New solutions and

methodologies are being brought to the table

through collaboration between the installers,

detailers and construction company. In the

partnership model, the three parties coordinate

early to deliver greater value to the project,

client and ultimately the asset owner. This

partnership model has been driven in part by the

changing market, where access to installation

labour has become more challenging and costly.

It gives construction companies the opportunity

to be more selective when choosing their steel

fixers and to manage costs more effectively.

Incorporating 3D design technology and

adapting to a new delivery model allows Steel

& Tube to deliver greatest value to clients

– better products and faster delivery, while

giving steel fixers and head contractors the

opportunity to make installation more efficient,

safer and economic on-site. Gross margins in

the Reinforcing business continue to lift, and

our forward order book is near full. We have

also been able to lift mesh production by 30%,

without capital investment.

REINFORCING

MAINTAINING A FULL ORDER BOOK

OF PREFERRED CUSTOMERS WHILE

ADAPTING TO A CHANGING MARKET.

We have capable, highly experienced, dedicated shift teams that have our machines working

of up to 20 hours per day, 6 days per week.

CUSTOMER VALUE
PROPOSITION

As a manufacturing and distribution

company, our customers are central to

everything we do and we see significant

value in delivering a best in class customer

experience.

For all of our customers, our goals are

simple – to provide the products they

want economically with consistent service

execution. As a part of this, we are using

digital technologies to optimise our

customer experience, reduce our cost

to serve and increase margin potential.

In particular, we are investing in

Analytics, E-Commerce and new Sales

and Service channels.

Analytics allows us to understand and more

accurately offer our customers products

and services at the right price. It allows

us to be purposeful about initiatives we

pursue and what returns we expect. It is

influencing everything from pricing to

inventory policy, sales and service design

through to brand messaging.

Our ecommerce channel is experiencing

significant growth in customer adoption

and usage. On any given day we have

hundreds of registered users searching

for products, looking up pricing and

placing orders. Our EDI (electronic data

interchange) channel has recently been

launched and enables system to system

communication with our largest customers.

Although early days, we are seeing

improved order accuracy, more rapid

processing and more timely information

being feed directly into our customers

systems.

OUR CLIENT BASE IS HIGHLY DIVERSE WITH

CUSTOMERS OF EVERY SIZE, SCALE & METAL

RELATED ACTIVITY

Most

Valuable

Customers in

Their

Segment

CUSTOMER

TYPES

Exclusively

Project

Work

Resellers

&

Merchants

High

Potential &

Growth

Orientated

Small

and Medium

Enterprises

CORE SEGMENTS

Construction

Trades

Engineering

Manufacturing

Rural

Merchants

& Resellers

Steel & Tube operates what is called a
“backbone network” which means we have

major centres / nodes with branches or

smaller operations to provide reach and local

servicing. This allows us to optimise service

performance and inventory investment as

well as being able to implement new channels

or ways of doing business as we expand our

digital offerings.

Our Sales and Operations Planning is focused

on matching supply and demand to safely

achieve our service promise whilst achieving

the most profitable outcome. We see being

leaders in this area as a core competence

that will set us apart irrespective of market

conditions.

There are substantial headwinds in terms of

supply lines – increased uncertainty and ongoing

disruption whether it be due to the Russia/

Ukraine conflict or ongoing pandemic impacts.

This means we must remain vigilant in terms

of our planning processes and be even more

attuned to global and local developments.

We are proud that during some of the most

disruptive times in recent memory, our

processes and teams have maintained our

service levels. DIFOT (delivered in full on time

metric) has not only remained above 98%, but

with a very high level of consistency which is of

critical importance to our customers and their

businesses, particularly during uncertain or

volatile times.

SUPPLY CHAIN

& DISTRIBUTION

CENTRES

Based on our relentless focus on serving our customers and striking the right balance of

inventory holding across the last 12 months, we’re well placed to successfully navigate the next

12 to 24 months and build on the results delivered to date.

PEOPLE & CULTURE

The Steel & Tube team is made up of 840

people (excluding vacancies), 32 ethnicities,

and a great mix of international and local

experience.

Over the past four years we’ve been focussed

on moving to a labour model with a much

smaller core structure that we can flex up and

down with activity. We’re now operating at

significantly higher outputs with less people

but with our same priority focus on safe and

manageable workloads.

We track our employee engagement as the

best indicator of what’s working for our

people and what we need to do differently.

Over the past two years we’ve moved our

ENPS result from 5 up to 35 (the global

top quartile for our industry is 36). It’s our

ambition to create a top tier workplace for

our people and we’re almost there.

64

Jul-21Aug-21Sep-21Oct-21Nov- 21Dec-2 1Jan-22Feb-22Mar-22Apr-22

DIFOT

Availa bility and DI FOT

•Maintaining high availa bilit y on

key / critical lin es to target

segments is core to our

proposition

•Consistency of performance is

critical – some out of stocks

inevitable

•Availa bilit y impact for hollo ws

follo wing NZ Steel exi t

mitigated and stable, but

longer supply lin e

98%+

Jun 21Jul 21Aug 21Sep 21Oct 21Nov 21Dec 21Jan 22Feb 22Mar 22Apr 22

Availabilit y

95%+

70

Employee Engagement

•35 ENPS

•Committed to continuous

improvement

5

13

15

19

29

35

0

5

10

15

20

25

30

35

40

July 20Nov 20Mar 21July 21Dec 21Apr 22

eNPS

SCORE

Employee Engagement

Sat isfac tion Score 7.8/10

After immigrating to New Zealand from South
Africa in 2019, Wayne joined Steel & Tube’s

Roofing division. It was here that Wayne

developed a reputation as someone who

could be trusted to build a branch in which

everyone is committed to delivering for our

customers.

Initially based in Wellington, Wayne then

moved to Tauranga, where he has focused

on building and upskilling the team and

developing the branch into a great asset for

Steel & Tube and the local Bay region. With

over 30 years in the region, many of the

Tauranga Roofing branch’s customers have

long standing relationships with staff and the

business.

OUR PEOPLE

I love working with our team

and helping them expand their

knowledge and grow their

confidence. Ultimately this makes

for a better customer experience

as our customers are dealing with

knowledgeable and enthusiastic

people each time they engage with

Steel & Tube.


Wayne Foulkes, Area Manager -Tauranga

INTRODUCING WAYNE FOULKES,

AREA MANAGER -TAURANGA

SUSTAINABILITY
WHEN WE TALK ABOUT SUSTAINABILITY,

IT’S NOT JUST ABOUT REDUCING OUR CARBON

EMISSIONS, IT’S ALSO ABOUT FOSTERING

BUSINESS PRACTICES THAT POSITIVELY

IMPACT OUR COMMUNITIES AND PEOPLE.

We have numerous programmes that support

and add value for our people and a strong Board

that is committed to best practice governance.

As representatives of the steel industry, Steel

& Tube has been very active during the XRB’s

Climate-related Disclosures consultations,

ensuring that hard-to-abate industries

(such as the steel industry) are being supported

during the transition to net-zero emissions. We

have also provided feedback to MBIE for similar

climate-related consultations.

SUSTAINABLE STEEL

Not only does steel support circular economy design principles, but it is

also integral to the development of our overall climate change response.

• Steel is in fact, the most recycled material in the world. It is infinitely

recyclable, with zero product degradation. The steel in your toaster,

might have previously been in a car, and before that, in a plane

• Steel is designed and manufactured to specification, which in turn

reduces the amount of on-site construction waste

• It is extremely durable and can improve the lifespan of a structure

that it is contained within

• Steel products can help regulate peak temperatures in a building,

meaning lower energy use during the ‘use’ phase of a building’s life

• If some steel happened to make its way into the ground, it will not

react with nor contaminate the soil or groundwater

• Steel is a necessary material to build our renewable energy

infrastructure, supporting the world’s transition to lower-or-zero

emitting energy sources such as wind power, solar or hydrothermal

energy. Quite simply, steel will be part of a low-emission future

• Steel also reinforces and protects against climate changes risks, such

as strengthening sea walls to protect against rising sea levels

STRONGER
TOGETHER

THANK YOU

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CONTACT US:

Steel & Tube Holdings Ltd

7 Bruce Roderick Drive, East Tamaki, Auckland 2013, New Zealand

PO Box 58880, Botany, Auckland 2163, New Zealand

Tel: +64 4 570 5000 Email: investor.relations@steelandtube.co.nz

www.steelandtube.co.nz

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