My Food Bag Group Limited logo

Annual Meeting Presentation

AGM18 August 2022MFBFinancials

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Presented by: Tony Carter (Chair) and Kevin Bowler (CEO)

To:My Food Bag Group Limited Investors

Date: 19 August 2022

Subject:Annual Meeting

[Slide 1]

Chair

Mōrena and welcome to the annual shareholder meeting for My Food Bag. I am My Food

Bag’s independent chair, Tony Carter.

Today’s meeting is being conducted in person and online - we are very pleased to welcome

those of you participating online through the virtual meeting platform. I’ll provide you with

further instructions as we progress through the meeting, but for those of you attending

virtually if you encounter any technical issues, please refer to the virtual meeting online

portal guide or you can phone the helpline on 0800 200 220.

[Slide 2]

Before we formally begin, I would like to start by acknowledging Board members, Jon

Macdonald (Chair of the Nomination and Remuneration Committee), Jen Bunbury (Chair of

the Audit and Risk Committee), and Sarah Hindle.

Then, last but not least, I’d like to welcome Chris Marshall and acknowledge that this is

Chris's last annual meeting as a Director of My Food Bag. We would like to thank Chris for

serving on the Board of My Food Bag since 2016 and for his enormous contribution to the

company as an investor, supporter, and Board director. Throughout his involvement, Chris

has shown a tireless commitment and passion for the My Food Bag business, and we are

extremely grateful for his guidance and wish him well.

Following Chris's resignation, the Board immediately commenced a process to find a

suitably qualified replacement and to assess generally the composition of the Board. While

the Board is still actively considering increasing the size of the Board to six Directors in the

near future, the immediate decision made by the Board following Chris's resignation was to

re-engage with one of the founders of My Food Bag, Cecilia Robinson, and to nominate her

for election to the Board of My Food Bag.

I would therefore also like to welcome Cecilia Robinson, one of the co-founders of My Food

Bag and a former co-CEO and Director. We are delighted to have Cecilia standing for

election today, and we will speak more about that later in the meeting.

We also have members of the My Food Bag Leadership team in attendance, including:

-Kevin Bowler, Chief Executive Officer,

-Mark Winter, Chief Financial Officer, and

-Amanda Davies, Financial Controller, who will assist with Q&A later in the meeting.

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We also have our auditors, EY, in attendance, represented by Brent Penrose. Mr Penrose

will be available to address any questions regarding the conduct of the audit. Finally, you

will of course notice that we are in the offices of our share registrar, Link Market Services,

and members of their team are available today to help conduct the vote and act as our

scrutineer.

I have had it confirmed to me that the Notice of Meeting has been sent to shareholders and

other persons entitled to receive it and I have been advised that we have a quorum present.

On that basis, I am pleased to formally declare the meeting open.

As always, shareholders were given the opportunity to attend the meeting and vote, or to

appoint a proxy to vote on their behalf. Proxies have been appointed for the purpose of this

meeting in respect of approximately 107 million shares, representing about 44% of our total

share capital. My fellow directors and I intend to vote all discretionary proxies we have

received in favour of the 3 resolutions set out in the Notice of Meeting.

[Slide 3]

Turning to the agenda for today. Following my address, My Food Bag’s CEO, Kevin Bowler

will provide a business update before we move on to the more formal agenda items

regarding the acceptance of the FY22 financial statements and our three ordinary

resolutions regarding my re-election, the appointment of Cecilia Robinson and the auditor’s

remuneration.

There will then be an opportunity for general Q&A. As always, I encourage shareholders to

exercise their right to vote and ask questions. You can send through your questions at any

time through the online portal, and I encourage you to do so as early as possible as this will

allow us to answer these questions at the appropriate time during the meeting.

[Slide 4, then 5]

As we look back on FY22, I am pleased to be in the position to confirm that My Food Bag

achieved the earnings forecast for FY22 set out in the product disclosure statement prior to

listing, being $34.2m pro-forma EBITDA, while exceeding its deliveries and revenue forecast

for the period. This earnings performance was 18% up on the prior comparative period.

Off the back of this performance, My Food Bag declared a fully-imputed dividend of 4.0

cents per share, taking the total dividends in respect of FY22 to 7.0 cents per share.

Despite a strong performance in FY22, we are also mindful of the performance of our share

price during our first full year of trading. We would like to acknowledge those who

participated in the IPO and have stuck with us and continue to recognise the value in this

business, particularly having seen it deliver an on-forecast improvement in FY22 earnings.

We assure you that the Board and management remain focussed on executing the business

strategy and the performance of the business. In the long run, we are confident that the

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market will judge the business against its performance and potential. And on both counts,

our Board remains firmly confident.

I can also confirm that the Board intends to pay an interim dividend of 3.0 cents per share in

line with last year, which we will confirm at half year results.

Turning now to My Food Bag’s trading across FY22. At the outset of the year, management

foreshadowed plans to extend recipe choice to more customers, the introduction of a

platform to go beyond meal kits, and the building of a new production facility to be leased in

Christchurch. These activities have all been completed and are generating value for the

business.

As we all know, the FY22 year was not without its challenges. Arguably until August 2021

New Zealand was normalising from the effects of the pandemic. What followed of course

was the arrival of the Delta variant resulting in a national lockdown, followed by an

Auckland and partial Waikato lockdown that extended into early December.

We then had a fairly short period back to something resembling normal before the Omicron

variant appeared in January and was with us through the remainder of the fiscal year.

Alongside the direct effects of the pandemic, there have been sharp cost increases across

our key cost areas of ingredients, freight, and labour. These continue to present challenges.

Whilst there were demand-side benefits from lockdowns in the FY22 result, the most

material impacts on the year from the pandemic were felt on the supply-side, particularly in

quarter four.

Levels of supply-side uncertainty and cost pressures, well beyond expectations, put a lot of

pressure on the business through its final quarter of the year, underscoring the trading

strength in its first three periods.

FY22 was a successful year commercially and I’d like to acknowledge and thank all our team

for working so hard in challenging and uncertain times throughout the year dealing with the

effects of COVID-19 and keeping one another and their wider whānau safe and healthy.

I will now invite the CEO, Kevin Bowler, to address you.

CEO

[Slide 6, then slide 7]

Tēnā Koutou and welcome.

And Thanks Tony.

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FY22 was a milestone year for My Food Bag. As Aotearoa New Zealand’s longest standing

subscription-based meal kit and now food solutions provider, we performed strongly during

our first full year as an NZX and ASX listed company, and delivered results in line with the

PFI forecasts, provided prior to listing in 2021.

[Slide 8]

The My Food Bag team achieved another record revenue of $194.0 million in FY22, up $7.6

million on our PFI forecast and up 1.7% FY21 revenue.

We also achieved a Pro forma EBITDA of $34.2 million, up 18.1% on FY21, and NPAT of $20.0

million, up from $2.4 million in FY21.

We’re very satisfied with the 18.1% year-on-year Pro forma EBITDA increase, off a 1.7%

increase in revenue during the FY22 year, compared to the previous year.

During the year, by capturing the benefits of our procurement optimisation programme, we

grew contribution margin to 27.2%. We also achieved an average order value of $126.60, up

$2.23 compared to FY21.

[Slide 9]

Alongside the financial performance of the business, during FY22 we also delivered against

our innovation strategy, positioning the business to expand further into Aotearoa’s $37

billion retail food sector.

We launched recipe choice across our portfolio of brands, improved our product offering

and enhanced functionality for customers.

We also leveraged our e-commerce platform, with the launch of the My Food Bag Kitchen

pilot in July 2021. This was our first significant step beyond weeknight dinners, giving

customers access to a curated collection of food solutions for different meal occasions.

This offers My Food Bag a clear growth path for the future.

During FY22, we also successfully built and transitioned to a new South Island factory, on

time and on budget.

Then, we also continued to make progress in terms of sustainability and established a soft-

plastics recycling scheme to divert waste from landfill during FY22.

[Slide 10 working through COVID & Strengthen leadership & Culture ]

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The second half of FY22 was marred by the impact of the Delta and Omicron COVID-19

outbreaks.

The outbreaks presented ongoing challenges to operating procedures, productivity, front

line staff availability and increased health and safety costs. In tandem, we also had to

manage strong inflationary pressures affecting virtually all input costs.

Throughout this period the business’s highest priority was, and still is, keeping its people

and suppliers’ teams safe, while also being mindful of ongoing business continuity risks

posed by the pandemic.

The cumulative result of a challenging period in Q4 FY22 dampened financial performance,

offset by micro-management of largely cost and supply issues as our processes adapted.

It’s important at this point to thank the whole My Food Bag team, as well as our partners in

the food, packaging, transport and services sectors. Their combined commitment to My

Food Bag helps us navigate the ongoing challenges COVID-19 presents and enables us to

continue to play an important role delivering food to Kiwis each week.

During the year, growing our company culture and our leadership capabilities was also a

focus.

We strengthened the My Food Bag executive team with the addition of Cassie Ormand

leading People and Culture, Joanne Mitchell leading Marketing and Customer Love and Paul

Kelly leading Operations as Chief Supply Chain Officer.

We're delighted by these additions to the team, and we know we are well set with the right

capability to continue to enhance this business and deliver on its strategy.

[Slide 11 -Packaging and environment & Healthier communities]

During the year, My Food Bag’s sustainability strategy helped us bring to life our vision of

creating a better way for people to shop and eat.

We are focused on improving packaging with an emphasis on reduction, recyclable or

compostable material and supporting our customers to thoughtfully dispose of their

packaging waste.

At the very end of FY21 we launched a Soft-Plastics Recycling Programme, in partnership

with the NZ Packaging Forum and Future Post, and established it throughout FY22. Through

this programme customers sent away 19,400 bags of soft-plastics during FY22, meaning

more than 13 tonnes of soft plastic waste was redirected from landfill.

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Alongside environmental sustainability, we also passionately believe that cooking and eating

together can help build stronger, healthier families and communities. So, we were pleased

to introduce a partnership with the Heart Foundation making it easier for Kiwis to choose to

eat for a healthier heart.

During FY22, we also helped raise more than $50,000 for Garden to Table, a charitable trust

empowering kids to grow, harvest, prepare, and share great food

[Slide 12. Enhancing customisation across brands & Expanding beyond meals]

In July 2021, we launched the My Food Bag Kitchen, to tempt customers to purchase more

of their weekly shop from My Food Bag.

It is one of the drivers behind the uplift in overall average order value during FY22 compared

to FY21.

More than 200 different products, with a weekly range of more than 80 items, across ten

broad categories were offered during the FY22 pilot.

Alongside Kitchen, during the year, we also added recipe choices to all Bargain Box and

Fresh Start bags, and there was an increase in the number of recipes offered in our My Food

Bag branded range.

We also invested in web and the iOS app to improve our customers’ experience, offering

more flexibility and ease of adding more meals and/or upgrading to premium, gourmet

recipes.

[Slide 13Our growth strategy]

Underpinned by macro societal trends and the nature of the New Zealand market, we have

significant market opportunities to grow into and have a strategy to expand our share of the

broad retail food sector.

Underpinned by our nationwide brand love, we will keep growing the business by:

1. Winning in meals

2. Expanding our horizons

3. Enhancing our strong foundations

[Slide 14 Our growth strategy. Focused on growth and improvement ]

Our first growth strategy is to win in meals. We are inspiring more Kiwis to dine in more

often, with continued innovation, and commitment to quality & delicious meal kit solutions.

This includes having a clear portfolio of differentiated brands, each with a clear mission.

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We also keep improving our personalisation and customisation options to add more value,

and we have a relentless focus on improving customer experience across the Development

Kitchen, Digital, Operations and Customer Love teams.

To win in meals, we are also focused on leading the modernisation of the ready-made meal

market through quality, innovation and convenience.

Our second growth strategy is to ‘expand our horizons’. The launch of the My Food Bag

Kitchen is a big part of this, but this is also about extending into new categories.

We continue to assess M&A opportunities with businesses where we can add value. But we

are also seeing collaboration with complementary players in other categories perform well

for us with customers. So we continue to assess opportunities in this way too.

In terms of growth for The Kitchen, one of the biggest opportunities we have is to extend

the range, which needs to be fuelled by the introduction of better picking technology.

[Slide 15 – Enhancing our strong foundations]

So our final growth strategy is to enhance our strong foundations.

We are looking across the business to deliver system and operational step changes. This

includes introducing picking technology to transform our operating model and assure the

scalability of the operation for future customer and business requirements. I’ll talk more

about this in a moment.

This strategy also encompasses active management of key business risks, such as cyber

security and operational processes, as well as continued investment in food safety systems

and processes.

Then, our integrated ESG ambitions are key to meeting growing customer expectations from

businesses they deal with. Our culture & capability revitalisation following two years of

lockdowns is important as we attract, retain and engage the right talent across the business.

[Slide 16 Supply Chain improvement / operating footprint]

We opened our new South Island facility in mid-April 2022, with four pick lines and capacity

for a wider Kitchen range.

The design layout allows for more productive operational flow than we previously had in the

South Island and the footprint supports our growth needs, including scaling of the My Food

Bag Kitchen.

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[Slide 17 Greater choice and flexibility for our customers]

More than 85% of our customers now shop with us via one of our recipe choice options.

Looking ahead, we are now focused on a series of customisation features to grow average

order value.

Customisation includes things like buying a Gourmet Meal Upgrade.

It also includes ‘weekly flex’ to enable customers to upweight the number of meals they

order on a one off basis to better meet their weekly needs, and we now also offer double

meals to allow customers to purchase their favourite meals twice in a week.

We have seen up to 15% uptake on these early life customisation initiatives across all of our

brands.

Looking ahead we are also building a more personalised experience for our customers which

changes the way we communicate and gives customers the ability to select meal

preferences that better meet their dietary needs, protein and recipe style preferences

[Slide 18 Beyond weeknight dinners... The Kitchen]

After overcoming Omicron disruptions, we have been focused on growing The Kitchen.

We’ve offered more than 380 SKUs to date and have more than 150 items available each

week. The range is now also available across our full meal kit portfolio.

During Q1 of FY23 our average order value has been more than $22 and weekly attachment

has continued between 10-15%.

Customer experience improvements, like moving from one step to two steps in the kitchen

to plan your week, have driven an increase in kitchen attachment, and we continue to look

for ways to optimise this experience further.

[Slide 19Supply Chain improvement / ingredient level picking]

Let me share a little more on our commitment to operational transformation and what it

will mean for the business and our customers.

At the full year results we signalled that we had commenced a vendor selection process in

relation to our assembly pick technology.

We are pleased to announce that we have engaged a European vendor with extensive

experience implementing ingredient level pick technology in the global meal kit industry.

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Detailed work is well underway and will further unlock growth across our portfolio,

including expanding the My Food Bag Kitchen.

The investment will allow us to significantly simplify our operating processes, reducing our

dependency on temporary labour and making the job of picking easier, thereby reducing

errors.

As well as delivering improved operational productivity and quality outcomes, and I’d argue,

more importantly, the technology will give us the ability to vastly extend recipe choice, as

well as offer greater personalisation and customisation benefits to customers. Ultimately it

will be a far superior customer experience.

We expect the gains of this technology investment, about $5m, to be realised in FY24 and

beyond.

[Slide 20 Trading conditions and outlook]

It’s fair to say that a lighter focus on acquisition and reactivation during Q4 FY22, due to

supply chain uncertainty arising from Omicron, led to a slower start to FY23.

However, we worked hard on correcting this through early trading in FY23 and active

customer numbers were slightly ahead of Q1 FY22 at the end of Q1 FY23. We continue to

work on demand initiatives including a series of loyalty and rewards campaigns and new

products to improve reactivation and retention.

Looking at the remainder of FY23; we continue to navigate the continued uncertainty in the

wider environment, including inflation, labour availability and supply chain pressures.

Our portfolio of brands, across My Food Bag, Bargain Box and Fresh Start, gives us flexibility

to meet changes in the trading environment.

Our supply chain improvements along with staged price increases are helping to counter

inflationary pressures to this point.

And as Tony mentioned, the Board intends to pay an interim dividend of 3.0 cents per share,

to be confirmed at half year.

I will now hand back over to Tony to address the remaining agenda items before we take

any questions.

Thank you.

---

MY FOOD BAG ANNUAL MEETING 2022 |

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* EBITDA is a non-GAAP measure. It has been calculated on a consistent basis to the EBITDA measure presented in the FY22 Prospective Financial Information (PFI). A reconciliation from GAAP NPAT to non-GAAP EBITDA can be found
on page 8 of the Annual Report.

** Pro forma NPAT is a non-GAAP measure that includes pro forma adjustments. These adjustments include adding incremental costs associated with running a listed company and removing the one-off transaction costs associated with

the offer. A reconciliation from GAAP NPAT to non-GAAP pro forma EBITDA and pro forma NPAT can be found in the appendices.

*** High value active customers are defined as customers who have taken at least 20 deliveries in the previous 12 months.

REVENUE

EBITDA*

NPAT

DIVIDENDSPAID

CONTRIBUTION MARGIN

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August

September

October

November

December

January

February

March

April

May

June

July

August

FY22FY22FY22FY22FY22FY22FY22FY22FY23FY23FY23FY23FY23

Number of SKUs

SKU growth in the Kitchen has been a priority following the disruption of

Omicron on production






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Deliveries are unaudited and have been normalised for the difference in trading weeks between the current FY23 financial yearand the previous FY22 financial year to make two periods comparable.

EBITDA is unaudited. The Revenue and EBITDA figures have been normalised for the difference in trading weeks between the currentFY23 financial year and the previous FY22 financial year to make two periods comparable.

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ResolutionForAgainstProxy discretion

Re-election of Tony Carter105,777,61929,181851,094

Election of Cecilia Robinson105,766,61140,850851,094

Auditors' remuneration105,639,679162,511856,054

MY FOOD BAG ANNUAL MEETING 2022 |

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Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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