LAUNCH OF G2.0, A NEW TRANSFORMATION SOLUTION FROM GENTRACK

Gentrack Group Ltd | ARBN 169 195 751

Gentrack Group
17 Hargreaves Street, St Marys Bay Auckland 1011,
PO Box 3288, Auckland 1140, New Zealand
Ph: +64 9 966 6090 Email:
info@gentrack.com
www.gentrack.com



21 September 2022
LAUNCH OF G2.0, A NEW TRANSFORMATION SOLUTION FROM GENTRACK
A key pillar of Gentrack’s strategy is to provide customer centric, next generation
software solutions for utilities. Gentrack (NZX/ASX: GTK), today announces the
launch of g2.0. This solution brings together three technology leaders; Gentrack,
Salesforce and AWS, to create a modern next generation platform to recharge,
reshape and renew the industry.
Globally, utilities are facing a perfect storm: rising wholesale energy prices, political
pressures, defining and meeting sustainability targets, regulatory change and
demands for better customer experience. Together these can diminish profitability.
At the same time however, there are exciting opportunities to deliver innovative
new services, better digital engagement and develop new revenue streams
required by utilities today.
For more than 30 years, Gentrack has been partnering with many of the world’s
leading utilities, providing meter-to-cash solutions. g2.0 combines this wealth of
experience with Salesforce’s unbeatable CRM to offer extensive capabilities, a rich
ecosystem, and out of the box customer journeys; all integrated with the Gentrack
core platform. Running with composable architecture on AWS ensures high
performance, security, and scalability enabling rapid prototyping and innovation
with minimal system change.
Gary Miles, Gentrack CEO, said: “Utilities are operating in a volatile market. g2.0
offers a viable alternative to the legacy end-to-end CRM and billing systems that
dominate the global utilities market. These legacy systems are supported by too
many excel spreadsheets, manual processes, and embedded running costs. The
water and energy verticals face an existential need to transform as worldwide we
tackle the sustainability challenge of a generation.” Miles continued, “Leading
utilities are spearheading this change and it is picking up momentum globally. g2.0
is provided by three global leaders - Salesforce the world’s leading CRM, AWS the
number 1 cloud platform and Gentrack with over 5,000 person years of utilities
knowhow. g2.0 will accelerate the industry’s pace of change and allow utilities to
transform with confidence.”

Gentrack Group Ltd | ARBN 169 195 751

ENDS
Contact details regarding this announcement:
Kerry Nickels – Company Secretary
+64 9 966 6090

About Gentrack
Gentrack designs, builds and delivers the high-performing, cloud-first revenue and
customer experience solutions found at the heart of leading utilities and airports
around the world.  Our customers lead in some of the most deregulated and
innovative markets in the world; pioneering innovation, driving effective
transformation in the management and delivery of two of our planet’s most precious
resources; energy and water. More information: https://www.gentrack.com