Ryman Healthcare Investor Day and Village Tour Presentation

October 17, 2022
Ryman Healthcare Investor Day and Village Tour
Ryman Healthcare is today holding an investor day and village tour for institutional
investors and analysts in Auckland, New Zealand.
A copy of the presentation provided to investors is attached.
There is no new material information contained within the presentation.

About Ryman Healthcare:
Ryman Healthcare was founded in Christchurch in 1984 and owns and operates 45
retirement villages in New Zealand and Australia. Ryman villages are home to 13,200
residents, and the company employs 6,700 staff.
Contacts:
For investor relations information contact Hayden Strickett, Head of Investor Relations, on
027 303 1132 (+64 27 303 1132) or email hayden.strickett@rymanhealthcare.com
For media information or images contact David King, Head of Communications and External
Relations, on 021 499 602 (+64 21 499 602) or email david.king@rymanhealthcare.com

---

Investor Day
and Village Tour
RYMAN HEALTHCARE
17 October 2022

2
Information session
WelcomeDavid Bennett
Opening remarksRichard Umbers
The best continuum of care for ageing wellCameron Holland
Unparalleled resident experienceCheyne Chalmers
Expansion targeting high valueChris Evans
Leadership for sustainable performanceMarsha Cadman
Close and questionsRichard Umbers
Commence tour
Today’s
format

3
Welcome
David Bennett
Chief Financial Officer
Artist’s impression of our Bert Newton Village in Melbourne.

4
Opening remarks
Richard Umbers
Group Chief Executive
Artist’s impression of our Kevin Hickman Village in Christchurch.

5
Our
Speakers
today
Richard Umbers
GROUP CHIEF
EXECUTIVE
David Bennett
GROUP CHIEF
FINANCIAL OFFICER
Cheyne Chalmers
CHIEF EXECUTIVE
OFFICER
– NEW ZEALAND
Marsha Cadman
CHIEF SALES AND
MARKETING
OFFICER
Chris Evans
CHIEF DEVELOPMENT
ANDCONSTRUCTION
OFFICER
Cameron Holland
CHIEF EXECUTIVE
OFFICER
– AUSTRALIA
IrihapetiBullmore
TAHA MĀORI KAITIAKI
- CULTURAL
NAVIGATOR
Hayden Strickett
HEAD OF INVESTOR
RELATIONS

Purpose of today
6
•Meet some of our senior team
•Introduce the strategic framework for
value creation
•Launch our sustainability strategy
•Experience our strategy in action through
the village tours
Image: Fit-out Site Manager Jason-QY Zhao and Site Administrator
MatakeuTimms at our Miriam Corban Village in Auckland.

Ryman at
a glance
Note: All figures reflect FY22.
45
Operational
villages
13,200
Residents
9
Million care
hours provided
8x
Reader’s Digest
Most Trusted Brand
6,700
Team members
16
Villages under
construction
7

8

Responding to a
changing market
9
•Targeting higher value locations
•Targeting wealthier demographics
•Rebalancing care to independent living
•Introducing care suites
•Expanding into home care
•DMFphasing for ILUsdecreased to
four years
Image: Artist’s impression of our upcoming Takapuna Village in Auckland.

Demographics underpinning demand
10
-
200,000
400,000
600,000
800,000
1,000,000
20012006201120162021202620312036204120462051
NZ 75+ (historical)NZ 75+ (forecast)
2.4x
-
200,000
400,000
600,000
800,000
1,000,000
20012006201120162021202620312036204120462051
VIC 75+ (historical)VIC 75+ (forecast)
2.1x
1: Forecast based on Stats NZ TataurangaAotearoa national population projections, released July 2022 (based to 2022).
2: Forecast based on Australian Bureau of Statistics population projections, released November 2018 (based to 2017).
New Zealand 75+ population
1
2021 - 2051
Victoria 75+ population
2
2021 - 2051

11
The best continuum
of care for ageing well
Cameron Holland
Chief Executive Officer – Australia
Rosemary, a resident at our Diana Isaac Village in Christchurch, enjoys a stroll with Registered Nurse Sandra Hendriks.

The best continuum of
care for ageing well
•Leverage competitive advantage from
our quality care brand
•Expand our continuum of care offering
w
ith care suites and home care services
•Continue to develop our dementia
serv
ices to enhance resident’s wellbeing
•Focus on the resident journey
12
Image: Nellie Melba Registered Nurses, Ellora and Karen.

13
Regulation
Synchronizing regulation by
establishing a national regime
to govern the retirement living
and aged care sectors as one,
in particularderegulating the
accommodation component
of aged care funding.
Planning
Creating greater incentives in
planning systems for integrated
retirement living and aged
care facilities.
Workforce
Clear training and immigration
pathways and removing tax
inequities between private and
not-for-profit operators.
Home care
Introducing a specific home care
package for retirement villages to
help residents live independently
for longer.
Discussion
Document:
Regulation
Key Recommendations
View the full discussion document here:
www.rymanhealthcare.com.au/community-news/ryman-releases-aged-care-discussion-paper

Expanding our
continuum of
care offering
14
•Deliver Home Care
services to existing
formats to improve
return per unit
•Introduce new care
suites to our offering
Ryman offer
Independent
Living
Home
Care*
Assisted
Living
24/7
Care
Special
Care
Townhouse
Independent
apartment
Serviced
apartment
Care suite
In
development
In
development
Rest home bed
Hospital and
dementia beds
Continuum of care
* Currently only in Victoria

15
Home Care funding settings in
Australia work well within our
existing continuum of care model
Home Care
opportunity
in Australia
Personal Care
Domestic tasksCompanionship
Allied HealthAids & equipmentCarer support
Image: Ryman carer demonstrating
our Home Care services.

16
Unparalleled
resident experience
Cheyne Chalmers
Chief Executive Officer – New Zealand
Ryman resident Terry at our Logan Campbell Village in Auckland, who won an Olympics@RYMANgold medal in swimming.

Raising the bar on
resident experience
•Pricing review of ILU and SA to realise full
value for access to community assets
•Leverage our scale
•Invest in digital innovation
•Continue to invest in our communities
•Focus on operational excellence
•Shift to a ‘COVID normal’ environment
17
Image: Bert Sutcliffe resident Sybil.

Competitors and
supporters
celebrating the
Olympics@Ryman
18

Watch video onlineWatch video onlinewww.youtube.com/watch?v=eKfS1Z08y6swww.youtube.com/watch?v=eKfS1Z08y6swww.youtube.com/watch?v=eKfS1Z08y6s
19

20

21
Innovations in
resident experience
Above: New resident app.
Left: Improved food service delivery through new Saffron software.

22
Our new normal:
Living with COVID
Ernest Rutherford Village in Nelson.

Meeting the wero (challenge)
•New NgāPaerewa Ministry of Health standards
govern all publicly funded providers
•Partnership approach to
•Provide safe, equitable workplaces, and
•Deliver safe, equitable and culturally
ap
propriate care and services for residents
and their whanau.
•Taha Māori Kaitiaki (Cultural Navigator) appointed
a
s part of our team
23
Image: IrihapetiBullmore, Ryman’s Taha Māori Kaitiaki - Cultural Navigator.

24
Expansion targeting
high value
Chris Evans
Chief Development & Construction Officer
Artist’s impression of our upcoming Northwood Village in Christchurch.

Optimising construction for
value creation
25
Focusing on value created per unit built
•New communities in premium locations
•Introducing new care suites and unit finishes
•Rebalancing care to independent living
•Diversifying landbank to manage capital intensity
Group platform delivering operational excellence
•Leveraging Ryman Construction as our recruitment brand
•Consolidation of procurement functions to mitigate supply
chain risks
•Maximisingresale margins through our
refurbishment programme
Image: Ryman Senior Quantity Surveyor Liz De Villiers at our Kevin Hickman Village
in Christchurch.

0.6
0.7
0.7
0.80.8
0.8
0.8
0.8
0.8
0.9
0.90.9
0.9
0.9
0.9
0.9
1.0
1.0
1.0
1.0
1.0
1.0
1.01.0
1.0
1.1
1.1
1.1
1.2
1.2
1.2
1.21.2
1.3
1.3
1.4
1.4
1.4
1.5
1.6
1.7
1.8
1.9
2.2
2.4
2.4
2.5
0.0
0.5
1.0
1.5
2.0
2.5
Newer sites: Higher value locations
26
Victoria
1
New Zealand
2
7of 7 new sites in catchment areas
above VIC median house price (>1.0x)
6 of 9 new sites in catchment areas above NZ median house price (>1.0x)
KEY
1: Based on REIV median house price for respective Ryman village catchment areas relative to the Victoria median house price,atAugust 2022.
2: Based on REINZ median house price for respective Ryman village catchment areas relative to the New Zealand median house price, at August 2022.
1.1
1.1
1.2
1.5
1.5
1.5
1.7
1.91.9
2.0
2.2
2.2
2.4
0.0
0.5
1.0
1.5
2.0
2.5
Sites opened
before 2015
Sites opened from
2015
New sites
(U/C or landbank)

Note: Capital proceeds includes occupancy advances and refundable accommodation deposits.
Note: Figures are as at FY22.
-
$2.0bn
$4.0bn
$6.0bn
$8.0bn
32 fully developed villages29 sites under development & in
land bank
The benefit
of focusing
on high
value sites
•We anticipate generating
$6.8 billion of capital
proceeds from the 29 sites
in our land bank when
they are fully occupied
and sold down
•Our 32 fully sold villages
c
urrently contribute
$3.6 billion of
capital proceeds
27

Four of the last five sites added to our land
bank will be townhouse style developments
More efficient capital recycling and lower
peak project debt
Diversifying
our land bank
Rolleston, Canterbury
Kealba, Melbourne
Nukuhau, Taupō
Coburg North, Melbourne
Mulgrave, Melbourne
Nukuhau, Taupō- Announced June 2022
Rolleston, Canterbury - Announced May 2022
Coburg North, Melbourne - Announced May 2022
Kealba, Melbourne - Announced December 2021
Mulgrave, Melbourne - Announced July 2021
Site boundaries are indicative only.
28

Newer sites: Smaller care centres
New care centre design typically 40-80 beds (vs 120+ historically)
194
193
157
151
148
124
123
120120120120120120120120120120120
117
116
114114
112112
111111
108
100
97
9595
94
90909090
84
8282
808080808080
7979
74
70
6969
606060
54
51
49
46
45
40
-
25
50
75
100
125
150
175
200
225
29
Based on reported asset base and land bank at FY22, excluding Mt Martha.
Sites opened
before 2015
104
Average no. beds
Sites opened
from2015
112
Average no. beds
New sites
(U/C or
landbank)
73
Average no. beds

30
Cross-laminated
Timber pilot
•Mass timber construction using
cross- laminated timber (CLT) is
being used at our Kevin Hickman
development
•This replaces some structural
elements previously made from
concrete and steel
•Expected reduction in embodied
carbon in the cross-laminated
structure is up to 80 percent
Image: Artist’s impression of our Kevin Hickman Village in Christchurch.

31
Leadership for
Sustainable Performance
Marsha Cadman
Chief Sales and Marketing Officer
Image: Artist’s impression of our Kevin Hickman Village apartment buildings.

32
Sustainable development is the
development that meets the needs of
the present without compromising the
ability of future generations to meet
their own needs.”
Gro Harlem Brundtland
“

Sustainability
Strategy
33
RYMAN HEALTHCARE
OCTOBER 2022
Artist’s impression of our Raelene Boyle Village in Melbourne.

Who we
spoke to
34

35
Our
materiality
matrix
Top 5 material issues where our
stakeholders thought Ryman
has the most opportunity to
improve its performance are
marked with a diamond.

36
At a
glance
Find Ryman’s Sustainability Strategy
on our website
www.rymanhealthcare.co.nz/about-us/sustainability

Climate change
Quality care
Indigenous engagement
37
Establish science-based emission targets
Deliver future-focused dementia design
Enhance indigenous engagement
Top
three
priorities

Closing remarks
38
•Our core values are front and centre –
our commitment to a continuum of care
is unwavering
•We have a very clear strategy to
maximise value
•We continue to innovate to capture the
huge potential of Ryman
•Shifting to COVID normal
•Our brand is as strong as ever
Image: Logan Campbell resident Margaret.

39
James Wattie resident Caroline.
Questions?

40
Village
tour pack
Artist’s impression of our Miriam Corban Village in Auckland.

01Investor day presentation10:40am
02Village tour of Murray Halberg12:00pm
03Lunch1:00pm
04Bus departs to Miriam Corban1:30pm
05Bus departs to Keith Park2:30pm
06Bus departs to Auckland CBD3:30pm
07Drop-off in Auckland CBD4:00pm
41
Image: Aerial view of Murray HalbergVillage.
Investor day itinerary

Auckland Site Tour
Kohimarama
Murray Halberg
William Sanders
Grace Joel
Bert Sutcliffe
Edmund Hillary
Bruce McLaren
Logan Campbell
Keith Park
Takapuna
Google ©2021
1
3
Miriam Corban
2
42
Evelyn Page
Possum Bourne
Karaka

43
Murray Halberg
Key facts and figures
DesignNo.
Independent341
Serviced86
Care beds124
Total551
Key facts
Announced July 2014
8.9ha site
Note: All figures reflect FY22.

44
Murray Halberg
Site layout

Miriam Corban
Key facts and figures
45
DesignNo.
Independent207
Serviced77
Care beds60
Total344
MW design
in progress
Key facts
Announced June 2017
4.5ha site
Note: All figures reflect FY22.

4646
Miriam Corban
Site layout

Keith Park
Key facts and figures
47
DesignNo.
Independent276
Serviced101
Care beds120
Total497
47
Key facts
Announced November 2016
4.1ha site
Note: All figures reflect FY22.

4848
Keith Park
Site layout

49

Full year result
RYMAN HEALTHCARE
50
Thank you
Ryman residentsArthur, Jeanette& Christine.

51
Disclaimer
This presentation sets out information relating to Ryman Healthcare Limited’s 2022 investor day
and asset tour. It should be read in conjunction with all other material which we have
released, or may release, to NZX from time to time. That material is also available on our
website at www.rymanhealthcare.com
.
Purpose of this presentation
This presentation is for information purposes only. It is not an offer of financial products, or a
proposal or invitation to make any such offer. It is not investment advice or a recommendation
in relation to financial products, and does not take into account any person’s individual
circumstances or objectives. Every investor should make an independent assessment of
Ryman on the basis of expert financial advice.
Forward-looking statements
This presentation contains forward-looking statements and projections. These reflect our
current expectations, based on what we think are reasonable assumptions. However, any of
these forward-looking statements or projections may be materially different due to a range of
factors and risks. Ryman gives no warranty or representation as to our future financial
performance or any future matter.
Non-GAAP information
Some of the financial information in this presentation has not been prepared in accordance
with generally accepted accounting principles (i.e. it is non-GAAP financial information). This
includes, in particular, our ‘underlying profit’ which Ryman has used for many years as a means
of showing our profit absent any unrealised valuation movements. Ryman has historically used
underlying profit as the basis for determining dividend payments to shareholders. We show our
underlying profit together with our reported profit based on NZ IFRS (a GAAP measure).
Disclaimer
To the maximum extent permitted by law, we will not be liable (whether in tort including
negligence, contract, statute or otherwise) to you or any other person in relation to this
presentation, including any error or omission in it.
Image: Logan Campbell residents Sandra & Sidney.