Westpac 1H23 Presentation and Investor Discussion Pack
ASX
Release
8 May 2023
Westpac 1H23 Presentation and Investor Discussion Pack
Westpac Banking Corporation (“Westpac”) today provides the attached Westpac 1H23
Presentation and Investor Discussion Pack.
For further information:
Hayden Cooper Justin McCarthy
Group Head of Media Relations General Manager, Investor Relations
0402 393 619 0422 800 321
This document has been authorised for release by Tim Hartin, Company Secretary.
Level 18, 275 Kent Street
Sydney, NSW, 2000
Westpac
2023 Interim
Results Index
2023 Interim Results Presentation3
Investor Discussion Pack of 2023 Interim Results33
Earnings drivers35
Credit quality and provisions46
Non-credit risks69
Capital, Funding and Liquidity74
Customer franchise 88
Sustainability92
Segment results100
Economics109
Appendix113
Contact us125
Disclaimer126
Peter King
Chief Executive Officer
1H23 Highlights
4Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Improved financial result
Simpler, stronger bank
Next strategic phase
Supporting customers
Strengthened balance sheet
1H23 Improved financial result
1 Also referred to as net profit attributable to owners of WBC, net profit after tax or statutory profit.
1H221H23
Change
1H23 –1H22
Net profit
1
$3,280m$4,001m22%
Notable Items$179m$178m(1%)
Revenue$10,230m$11,003m8%
Expenses($5,373m)($4,988m)(7%)
Impairment charges to average loans annualised4 bps10 bps6 bps
CET1 ratio11.3%12.3%95 bps
Return on equity9.3%11.3%205 bps
Earnings per share91 cents114 cents26%
Interim dividend per share61 cents70 cents15%
5Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
33
95
91
31
55
69
114
2020202120222023
1H2H1H23
Increased shareholder returns
6
Dividend per share (cents)
Earnings per share (cents)
3
Return on tangible equity (%)
1 No dividend was issued in 1H20. 2 1H23 compared to 1H22. 3 Full year earnings per share: FY20 64 cents; FY21 149 cents; andFY22 160 cents.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
3.9
8.8
9.2
12.8
FY20FY21FY221H23
Up 361bps
58
61
31
60
64
70
2020202120222023
InterimFinal1H23 Interim
Up 15%
2
Up 26%
2
1
Strengthened balance sheet
7
Capital above target rangeWell provisioned
Significant increase in liquid assets Funding composition improved
1 Expected credit loss. 2 Wholesale funding with a residual maturity of less than 12 months, including long term to short terms scroll.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
7.4%
8.7%
12.3%
Mar-08Mar-13Mar-23
$4.9bn
$3.4bn
Total impairment provisions100% base case ECL
$34bn
$111bn
$210bn
8%
16%
21%
Mar-08Mar-13Mar-23
44%
59%
65%
14%
17%
15%
37%
17%
13%
$352bn
$610bn
$967bn
Mar-08Mar-13Mar-23
Equity
Short term wholesale
Long term wholesale
Customer deposits
$1.5bn above
base case
$3.6bn above
top end of
target range
1
2
Liquid assets as a % of total assets
CET1 ratio
Stronger foundations
• 87%of CORE program activities
3
completed
• Westpac program status
4
:
−March 2023 – Amber
−February 2023 – Red
−September 2022 – Green
−March 2022 – Amber
• Program activities targeting completion by December 2023
• Risk management will continue to be a focus beyond 2023
Simpler, stronger bank
8
1 At 30 April 2023. 2 Announced 4 April 2023. 3 Completed activities finalised by Westpac. Activities may still be subject to Promontory Australia review. At 31 March 2023. 4 Program status rating changes with the identification and resolution of issues.
95%
Implement
56%
EmbedDesign
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Simpler bank
9
Businesses
exited
47%
reduction in major
technology incidents
50
Co-located branches
1
1,700+
AT M s– Armaguard
agreement
2
Office space reduction
120
applications
decommissioned
12%
A strategy for growth and return
PILLARS
CUSTOMER
care at the heart
EASY
to do business with
EXPERT
solutions and tools
AD V O C AT E
for positive change
• Responsive &
consistent service
• Support for
customers
in good times & bad
• Recognition for
customers’ loyalty
• Simple, safe,
straightforward
banking
• Better ways to
manage finances
• Digitally-enabled
throughout
• Comprehensive
solutions, features &
benefits
• Distinctive thought
leadership in finance
and climate
• Best people in the
industry
• Financial inclusion &
equality
• Data security &
protection
• Action on climate &
nature
VALUES
HelpfulEthical
Leading
Change
PerformingSimple
MEASURES
Return on tangible equityMarket position
FOUNDATIONS
Strong
balance sheet
Proactive Risk
Management and
Risk Culture
Data-informed
insights and
decisioning
Passionate
people who
make a difference
PURPOSECreating better futures together
9Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Maintaining cost discipline
10
Cost to income ratio (%)
1
1 Statutory profit basis.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
• Looking to lift investment in growth and
productivity over time
• Risk, regulatory and inflation costs persistent
• Moving away from FY24 absolute cost target
• Focus on improving cost to income ratio relative
to peers
• Maintaining cost discipline through cost reset
program – delivered >$1bn in savings
40
45
50
55
60
65
FY20FY21FY221H23
5.0
4.9
5.3
5.2
5.3
5.7
5.0
2.5
2.3
0.6
12.7
13.3
10.8
FY20FY21FY221H23
1H231H2HNotable items
Expenses ($bn)
WestpacPeers
Supporting customers – bank in your pocket
11
1 For mortgage originations.
Real-time digital
gambling block
New Westpac
Android App
New self serve
features
Personal Finance
Management
Digital mortgage
New Business App
Apple Pay
New Westpac
iOS App
Strengthened
safeguards against
abusive messages
Instant Digital Card
and Dynamic CVC
Expense splitter and
Voice search
Actionable push
notifications for fraud
Eftpos Air
Voice scam detection,
Biometric fraud
detection
PayTo
Open Banking
1
Westpac Verify
Carbon footprint
tracker
Security Wellbeing
Check
Westpac Protect –
Trusted Wi-Fi
2020Now
Innovation accelerating
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Restoring mortgage market position
12
Established franchiseDigitising to the Core
One origination platform for
all consumer customers
• First party TTR
2
down,
simple deals at ~3 days
3
• All brokers now on platform,
TTR set to reduce
Positioning for future growth
Reducing origination time
• Digital Mortgage scalable
• Fast & automated Broker
experiences
1 Source: FiftyFive5 Brand Tracker. 2 Time To Right. 3 Based on time from application start.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1,350+
Bankers
20,000+
Active brokers
#2
consideration ranking,
up 1 place from Sep-22
1
Disciplined
growth
in competitive
environment
Re-imagining service
• Digital applications and servicing
• Data-driven insights and offers
Increase customer advocacy
• Lift NPS
• Higher retention rate
Digital
mortgage
• Decisioning from days
to minutes
• Integrated into core
infrastructure
• ~$80m settled in April
Business Banking growth opportunity
13
Disciplined growth
Deposits (%)
Digitisation and simplification
1 Other includes transport & storage, health, finance & insurance and education.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Launched EFTPOS Air for small business customers
Digital lending application form –
decisions 25% faster
New climate team
support customer transitions
Strong deposit base
deposit to loan ratio 156%
Business lending growth
in targeted industries
Women in business
–
$500m commitment
29
31
40
$133bn
Term deposits
Savings
Transactions
27
13
9
8
8
7
7
5
16
Loans (%)
$87bn
Property
Agriculture
Wholesale & retail trade
Professional services
Property operators
Accommodation, cafes
& restaurants
Other
1
Construction
Manufacturing
Reclaiming position as a leading institutional bank
14
Deeper relationships driving growth
• Improved returns
• More activity with existing customers
and products
• Markets sales and risk management income up 25%
• Sound credit quality – average risk
grade unchanged
1 #1 market share in bonds and semis, #1 market share in OIS, #1 market share in asset-backed bonds, =#2 market share in investment grade corporate bonds, #3 market share in interest rate swaps. Source: 2022 Peter Lee Associates Fixed Income
Survey, ranking against all banks. 2 Source: Bloomberg AUD primary bond league table for ACGB & Semi issuance, calendar year 2022. 3 Source: IJ Global’sProject Finance league table, calendar year 2022.
1.1
1.2
1.4
54.1
51.3
43.6
1H222H221H23
Revenue ($bn)Cost to income (%)
Differentiated expertise
• Partner for transition to net-zero
• Thought leadership in markets & economics
• DataXproviding insights to customers
• Enhanced FX Online offering
• Investing for the future – new corporate cash
management platform
Relationship strength across categories
• Leading position across a range of key fixed income
markets
1
• Top of league table in Australian government and semi-
government bond issuance
2
• #1 Renewables Project Finance bank in Australia
3
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
74
85
85
Mar-22Sep-22Mar-23
Financial performance
Net loans ($bn)
Michael Rowland
Chief Financial Officer
1H23 results summary compared to 2H22
1 Excluding Notable Items. 2 Of average loans. 3 Adoption of APRA’s revised capital framework added 8bps to the CAP to credit RWA ratio. 4 TCE is total committed exposure. 5 In 1H23 Westpac applied amendments to APS 220 Credit Risk
Management which changed the definition of non-performing loans in Half Year 2023 and resulted in an increase in the stressed exposures to TCE ratio of 4bps.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack16
•Pre-provision profit
1
$5,883m, up 15%
•Revenue
1
$10,871m, up 7% –higher Core NIM and non-interest income
•Expenses
1
$4,988m, down 1% –cost discipline
•Impairment charges 10 bps
2
, up 5 bps mainly from updated economics
forecasts,
•CAP to credit RWA 133 bps, up 17 bps
3
•Mortgage 90+ day delinquency 0.68%, down 1 bp
•Stressed exposures to TCE
4
1.10%, up 3 bps
5
•Slight increase in early cycle delinquencies
•CET1 capital ratio 12.3%, up 99 bps
•Total provisions $4.9bn, $1.5bn above base case scenario
•LCR and NSFR well above regulatory minimums
•Proactive on funding and higher deposits
Financial performance
improved
Balance sheet strong
– provides flexibility
Credit
quality sound
Notable Items and discontinuation of cash earnings
17
• Statutory net profit after tax primary measure
• Part of simplification agenda:
−ASX and US results closely aligned
−Full year results and annual report combined
• Notable Items continued to be reported
Net interest margin (%)1H222H221H23
Core NIM
4
1.701.801.90
Treasury & Markets impact0.150.100.08
Core NIM, Treasury & Markets
5
1.851.901.98
Notable Items impact: Hedging0.060.06(0.02)
Group NIM
6
1.911.961.96
1 For further details of Notable Items refer to page 38. 2 Unrealised fair value gains and losses on economic hedges. 3 Net ineffectiveness on qualifying hedges. 4 Group net interestMargin excluding Notable Items, Treasury & Markets. 5 Equivalent of
net interest margin on a cash earning basis reported in prior periods. 6 Group net interest margin.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Notable Items
1
($m after tax)1H222H221H23
Economic hedges
2
204266(121)
Hedge ineffectiveness
3
(19)(33)43
Large items not reflective of
ordinary operations
(6)(1,286)256
Total Notable Items179(1,053)178
1H23 Net profit
1 Advance Asset Management Limited. 2 Non-controlling interests.
($m)
2,414
617
80
51
1,231 4,001
(194)
(198)
2H22
Net interest
income
Non-interest
income
ExpensesImpairment
charges
Tax & NCINotable Items1H23
2
Pre-provision profit up 15%
18Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1H23: AAML
1
sale $256m gain
2H22: Life insurance sale $1,112m loss
1.80
1.90
0.16
0.06
1.96
20bps
4bps
1.96 (11bps)
(1bps)
(2bps)
(2bps)
(8bps)
2H22LoansCustomer
deposits
CapitalWholesale
funding
Liquid assetsTreasury
& Markets
Notable Items1H23
Core NIM
1
ex liquids up 12 bps
Net interest margin (%)
1 Group net interest margin excluding Notable Items, Treasury & Markets. 2 Exit refers to Core NIM for the month of March 2023.
Core NIM
Exit1.88%
2
1H231.90%
Savings accounts ~11bps
Hedged deposits 2bps
Competition,
switching and mix
Impact on Group NIM (%)2H221H23
Treasury & Markets0.100.08
Notable Items: Economic
hedges and ineffectiveness
0.06(0.02)
Core NIM ex liquids up 12bps
Core NIMNotable Items, Treasury & Markets
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack19
719.6
739.6
5.2
0.7
6.6
0.1
749.9
(0.5)
(1.8)
Mar-22Sep-22MortgagesBusiness
(ex auto)
InstitutionalNew
Zealand
(in A$)
Personal
(ex auto)
AutoMar-23
Disciplined lending growth
($bn)
20
Up 1%
Up $1.4bn in NZ$
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Non-interest income up 5%
1
21
($m)
1 Excludes the impact of Notable Items. 2 Derivative valuation adjustment (DVA) has been revised to include funding value adjustment and credit value adjustment (CVA). Previously DVA included only CVA. Prior periods have been restated.
• Lower contribution from
businesses sold
• Tightening credit spreads
• Higher sales volumes
• One-off in 2H22 - Australian life
insurance completion adjustment
•NZ: Lower interchange fees
•Consumer: Lower payments
remediation
•WIB: lower undrawn line fees,
higher debt capital markets fees
Net fees
1
FlatWealth
1
16%Markets and other
1
43%
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
444
415
347
1H222H221H23
349
298
352
(10)
(17)
57
82
66
86
421
347
495
1H222H221H23
MarketsDVAOther
302
303
296
265
248
266
162
165
163
116
111
102
845
827827
1H222H221H23
WIBConsumerBusinessOther
2
1H23 expenses down 1%
1
1 Excluding the impact of Notable Items.
5,373
5,429
5,039
249
20
4,988
(390)
(194)
(93)
(33)
1H222H22Notable
Items
2H22 ex
Notable
Items
Ongoing
expenses
Cost
reset
benefits
Investment
ex risk
& reg
Risk
& reg
Specialist
Businesses
1H23
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack22
($m)
Salary & wage increases
and inflation
Down 1%
653
536
294
332
947
868
1H221H23
Investment
1 Includes capitalised software, fixed assets and prepayments.
23
Investment spend ($m)1H222H221H23
Expensed528355287
Capitalised
1
419685581
Total investment spend9471,040868
Avg amortisation period (years)3.13.64.5
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Growth and productivity investment increased
• Mortgage origination platform
• Digital capability
• Corporate cash management platform
• Business process simplification
Regulatory compliance remains a priority
Capitalisation of investment increased with higher spend
on platforms and infrastructure
($m)
• CORE program
• Basel III
• BS11
• Payments
• Data collection
• Financial Crime
• Cyber
• Resilience
Growth & productivityRisk & regulatory
Up 13%
Down 18%
Credit impairment charge / (benefit) composition
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Individually assessed provisions (IAP)
($m)
Collectively assessed provisions (CAP)Total
24
97
123
76
(166)
(138)
(214)
218
228
218
(10)
(17)
310
139
196
390
1H222H221H231H222H221H231H222H221H231H222H221H231H222H221H23
New IAP
Write-backs
& recoveries
Write-offs
direct
Other movement
in CAP
Impairment provisions $1.5bn above base case
25
501
452
382
989
947
1,011
1,262
1,691
1,980
794
845
830
1,136
700
720
4,682
4,635
4,923
Mar-22Sep-22Mar-23
CAP to credit RWA of 1.33%, up 17bps
Overlays higher
•New NZ weather-related events overlay
•Construction reduced, reflected in modelled scenarios
CAP (ex overlays) higher
•Updated economic forecasts
•Some deterioration in credit quality
IAP lower
•Impaired asset provision coverage 43%
Expected credit loss (ECL) ($m)
Total impairment provisions ($m)
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Overlays
Stage 3 IAPStage 3 CAP
Stage 1 CAPStage 2 CAP
4,923
3,391
Total impairment provision100% base case ECL
$1.5bn above
base case
Slight increase in early cycle delinquencies
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1 TCE is total committed exposure. 2Non-performing not impaired exposure increase of 4bps due to APS 220 Credit Risk Management methodology change impacting Australian mortgage portfolio.
Stressed exposures as a % of TCE
1
Australian mortgage delinquencies (%)
Australian unsecured delinquencies (%)
26
1.39
0.73
0.00
1.00
2.00
3.00
4.00
Mar-20Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23
30+ day delinquencies90+ day delinquencies
2.98
1.58
1.00
2.25
3.50
4.75
6.00
Mar-20Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23
30+ day delinquencies90+ day delinquencies
0.17
0.26
0.19
0.14
0.13
0.12
0.48
0.80
0.68
0.56
0.51
0.55
0.55
0.85
0.49
0.40
0.43
0.43
1.20
1.91
1.36
1.10
1.07
1.10
Sep-19Sep-20Sep-21Mar-22Sep-22Mar-23
Watchlist &
substandard
Non-performing,
not impaired
2
Impaired
Capital above top end of target operating range
1 Net of dividend reinvestment plan. 2 APRA’s revised capital framework effective 1 January 2023. 3 Capital deduction and other movements including FX translation impacts.
11.29
82bps
62bps
7bps
8bps12.28
(45bps)
(15bps)
Sep-22Net profit ex
Notable Items
DividendBasel IIIRWAOtherDivestmentsMar-23
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack27
CET1 Capital (%)
Target operating
range: 11 – 11.5%
3
Reduced RWA:
• Property finance
• Mortgages
• Off-balance sheet
12
61
64
70
1H222H221H23
Dividend 70 cps, up 15%
1
28
Dividends per ordinary share (cents)Dividend payout ratio (%)
1H222H221H23
Net profit659361
Net profit
(ex Notable Items)
696564
1 Compared to 1H22. 2 Based on 31 March 2023 closing price of $21.66.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Considers medium
term outlook for
return and growth
Sustainable
payout ratio
range 65 –75%
Final dividend yield
6.5%
2
, fully
franked 9.3%
2
Neutralise
DRP
2H23 Margin outlook
1
29Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1 This page contains 'forward-looking statements' and statements of expectation. Please refer to the disclaimer on page 126. 2 Exit refers to Core NIM for the month of March 2023.
•Expecting mortgages to remain very competitive
•Deposit mix impact
•Higher earnings on hedged deposits
•Small drag from roll-off of TFF
•Wholesale funding costs broadly flat
•Higher earnings on capital
•Core NIM peaked in Oct-22
•Exit NIM
2
1.88%, 2 bps below 1H23 average of 1.90%
Core NIM
Funding
Lending
& deposits
Capital
Revenue
Expenses
Credit quality
Balance sheet
2H23 Considerations
1
30
1 This page contains 'forward-looking statements' and statements of expectation. Please refer to the disclaimer on page 126.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
•Headwinds on margin
•System credit growth easing
•Focus on increasing business lending
•Full period impact of business exits
•Cost discipline maintained
•Risk and regulatory costs, wages and inflation to remain elevated
•Start 2H23 with sound credit quality
•Expect some deterioration in creditmetrics
•Conservative balance sheet settings
•Maintain capital above operating range – flexibility for future capital management
Peter King
Chief Executive Officer
Priorities and outlook
1 From Westpac Economics.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack32
Australian economic forecasts
1
Dec-22Dec-23Dec-24
Cash rate
3.10%3.85%2.85%
GDP
2.7%1.0%1.5%
Unemployment rate
3.5%4.5%5.0%
Inflation
7.8%4.0%3.1%
Credit growth
7.8%3.2%3.5%
House price growth
(7.1%)0.0%5.0%
Slowing
economic growth
Credit portfolio
resilient to date
Supporting
customers
Strong financial position
provides flexibility
Disciplined growth Focus on cost reset
Investor
Discussion
Pack
Multi-brand serving 12.8 million customers
Australia’s first bank
and oldest company
founded in 1817
Second largest market share
in Australian mortgages and
household deposits
3
Improved total shareholder
return,dividend70 cents per
share up 15% in 1H23
1
#2 Digital Bank App
4
Mobile App NPS
5
at+31
Why Westpac
1 Compared to prior corresponding period (1H22). 2 S&P Global Ratings, Moody’s Investors Service and Fitch Ratingsrespectively. All three credit rating agencies have Westpac Banking Corporation on a stable outlook. 3 Based on APRA statisticsat
March 2023. 4 Forrester Research: Digital Experience Review™– Australian Mobile Banking Apps, Q3 2022. 5 For further details on metric provider see page 124.
Overview
Strong balance sheet with
high capital ratios, strong
funding and liquidity, and sound
credit provisions
Highly rated bank with credit
ratings
2
AA-/ Aa3 / A+
Member of Net-Zero Banking
Alliance,supporting
customers’ transition to a net-
zero economy by 2050
Organisational Health Index
at 75, +3 versus global median
Australianconsumer MFI
5
share at 18%, ranking #2
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack34
Earnings drivers
3,280
3,101
1,181
154
3,823
178
(179)
(41)
(251)
(321)
4,001
1H22Notable
Items
1H22 ex
Notable
Items
Net interest
income
Non-interest
income
ExpensesImpairment
charges
Tax & NCI1H23 ex
Notable Items
Notable
Items
1H23
Businesses sold, simplification benefits and
completion of some regulatory programs,
average FTE
3
down 4%
1H23 Net profit
36
Earnings
Net profit 1H22 – 1H23 ($m)
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
AIEA
1
up 7%, core NIM
2
up 20bps.
Impact of Treasury & Markets and
Notable Items reduced Group
NIM by 15bps
Up 22%
1 Average interest-earning assets. 2 Net interest margin. 3 Full time equivalent. 4 Non-controlling interests.
Up 23% ex Notable Items
Higher charge for collectively
assessed provisions
Lower income from
businesses sold
4
2,414
1,0533,467
617
80
51
3,823
178
(194)
(198)
4,001
2H22Notable
Items
2H22 ex
Notable
Items
Net interest
income
Non-interest
income
ExpensesImpairment
charges
Tax & NCI1H23 ex
Notable Items
Notable
Items
1H23
1H23 Net profit
37
Earnings
Net profit 2H22 – 1H23 ($m)
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up 66%
Up 10% ex Notable Items
AIEA up 4% due to loan growth and
higher liquid assets. Core NIM up
10bps offset by impact from Treasury &
Markets and Notable Items
Stronger Markets
performance
Reduction in third-party providers, property
costs, and other simplification benefits partly
offset higher inflation and wage growth
Changes in macro economic factors, New
Zealand weather overlays and small
increase in early-cycle delinquencies
Single measure of performance – net profit
38
• Westpac uses net profit to assess financial performance at both a Group and segment level
• Notable Items broadly fall into the following categories:
−Large items that are not reflective of the Group’s ordinary operations which may include:
oProvisions for remediation, litigation, fines and penalties
oThe impact of asset sales and revaluations
oThe write-down of assets (including goodwill and capitalised software)
oRestructuring costs
−Unrealised fair value gains and losses on economic hedges that do not qualify for hedge accounting
−Net ineffectiveness on qualifying hedges
Earnings
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Notable Items ($m after tax)1H222H221H23
Provisions for litigation, fines and penalties(65)(68)-
Asset sales and revaluations213(1,089)256
Write-down of assets(154)(129)-
Economic hedges204266(121)
Hedge ineffectiveness(19)(33)43
Total Notable Items179(1,053)178
(46)
159
(120)
105
243
(544)
(94)
200
185
233
(78)
1H182H181H192H191H202H201H212H211H222H221H23
Hedging volatility ($m)
550
563
50
9
0570
(45)
(7)
Mar-22Sep-22New
mortgage
lending
Mortgage
repayment
New
business
lending
Business
loan
repayment
Net
consumer
finance
Mar-23
458
468
25
7
473
(15)
(11)
Mar-22Sep-22New lending
ex refinance
Net
refinance
Property sale
and other
PaydownMar-23
724
744
5
1
7
754
(0)
(2)
Mar-22Sep-22ConsumerBusinessWIBNew
Zealand
OtherMar-23
Composition and movement in lending
39
Movement in gross loans ($bn)Composition of loans
1,2
(% of total)
63
12
10
2
8
4
<1
Australian mortgages
Australian business
Institutional
Australian other consumer
New Zealand mortgages
New Zealand business/others
Other overseas
Australian lending ($bn)
Consumer and Business segments
1 Gross loans. 2 In A$. Movement in local currency was NZ$1.4 billion. 3 Includes refinance, redraw, property sales, repayment and others. 4 Includes Group Businesses and Specialist Businesses. 5 Excludes external refinance. 6 External refinance
only. 7 Includes redraws.
Revenue
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up 4%
Up 1%
2
4
$754bn
Charts may not add due to rounding.
Australian mortgage lending ($bn)
Up 3%
Up 1%
Up 3%
Up 1%
5
6
7
3
601
613
17
12
628
(14)
(0)
Mar-22Sep-22Term
deposits
SavingsTransactionMortgage
offset
Mar-23
Composition and movement in deposits
40
Composition of deposits (% of total)
56
26
18
Households
Businesses
Institutional
Customer deposits by type ($bn)
134
137
162
179
207
217
199
211
188
193
198
183
52
53
54
54
581
601
613
628
Sep-21Mar-22Sep-22Mar-23
Term depositsSavingsTransactionMortgage offset
Customer deposit movements ($bn)
Customer deposits by segment ($bn)
1 In A$. Movement in local currency over the half was NZ$1.9 billion.
Revenue
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up 4%
Up 2%
$628bn
Charts may not add due to rounding.
266
276
281
294
129
135
133
133
99
105
117
113
72
73
69
75
14
12
13
13
580
601
613
628
Sep-21Mar-22Sep-22Mar-23
SB and otherNew ZealandWIBBusinessConsumer
1
0%
1%
2%
3%
4%
5%
Mar-20Mar-21Mar-22Mar-23
3 year swap rate (spot)
Blended tractor rate
1.80
1.90
0.16
0.06
1.96
20bps
4bps
1.96
(11bps)
(1bp)
(2bps)
(2bps)(8bps)
2H22LoansDepositsEarnings on
capital
Wholesale
funding
Liquid assetsTreasury
& Markets
Notable Items1H23
Notable Items,T&MCore NIM
Net interest margin
Net interest margin (% and bps)
Australian deposits
1
by interest rate
bands ($bn)
Tractor rate
1 Excludes mortgage offset balances. Prior period numbers have been updated. 2 On statutory profit basis.
Revenue
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
41
297
168
1
0
94
129
230
28
81
55
70
285
Mar-22Sep-22Mar-23
41
1.96%
1.8%
2.0%
2.2%
2.4%
2.6%
2.8%
20022007201220172022
Group NIM
2
over 20 years (%)
Capital $53bn: 3yr hedge
Deposits $64bn: 4yr hedge
Core NIM
Exit 1.88%
1H23 1.90%
≤25bps
26≤150bps151≤300bps
301bps+
349
298
352
(10)
(17)
57
82
66
61
421
347
470
1H222H221H23
MarketsDVAOther
845
827827
219
248
232
339
281
409
82
66
61
1,485
1,422
1,529
1H222H221H23
FeesWealth managementMarketsOther
302
303
296
265
248
266
162
165
163
116
111
102
845
827
827
1H222H221H23
WIBConsumerBusinessOther
Non-interest income
1
42
Non-interest income by type ($m)
Net fee income ($m)
Markets and other ($m)
Revenue
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1 Excluding Notable Items and businesses sold. Income for businesses sold includes Motor Vehicle Finance & Novated Leasing, New Zealand life insurance and Australian life insurance, AAML and BT Super successor fund transfer; prior figures have
been aligned to current presentation for comparability. 2 Derivative valuation adjustment (DVA) has been revised to include funding value adjustment and credit value adjustment (CVA). Previously DVA included only CVA. Prior periods have been
restated.
2
5,373
5,142
697
4,988
(231)
(562)
(95)
(101)
(93)
1H22Notable Items1H22 ex Notable
Items
Ongoing
expenses
Cost reset
benefits
Investment
ex risk & reg
Risk & regSpecialist
Businesses
1H23
Expenses
1 Excluding the impact of Notable Items. Compared to prior corresponding period. 2 Successor fund transfer of BT Super to Mercer
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack43
Operating expenses declined 3% despite inflationary pressures
1
Expenses
Down 3%
Wage increases and inflation
Includes SFT
2
expense
reimbursement
Selected cost reset initiatives
44
1 Percentage of home loan applications through mortgage origination platform for 1
st
and 3
rd
party lending (excluding RAMS). FY24 target refers to both 1
st
and 3
rd
party across Consumer. 2 Refer to page 124 for definition. 3 Reduction to FY24
represents decrease on baseline. 4 Includes products for sale and not for sale across Australia and New Zealand, except for institutional products which are forsale only. 5 Represents international locations excluding New Zealand and Westpac Pacific.
6 $200m is based on savings from volume and rate management, and includes consulting engagements.7 Cumulative. 8 Relates to the month of March 2023. 9Annualised.
Expenses
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
MetricFY20 baselineFY221H23
Portfolio
simplification
•Sale of non-core businesses
1 under sale
agreement
7 completed9 completed
7
Business
simplification
•Mortgages processed on digital
origination platform
1
•Consumer sales via digital
2
•Branch transactions
3
•Number of products
4
32%
42%
29 million
1,191
82%
43%
23 million
805
92%
8
43%
22 million
9
785
Organisational
simplification
•Offshore locations
5
•Reduce third-party and contractor spend by
more than $200m p.a.
6
•Reduce head office roles – more than 20%
877
>$200m>$200m
9
(12%)(12%)
1H23 impairment charge of $390m
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack45
97
123
76
(166)
(138)
(214)
218
228
218
(10)
(17)
310
139
196
390
1H222H221H231H222H221H231H222H221H231H222H221H231H222H221H23
Impairment charges and stressed exposures (bps)
Impairment charges ($m)
New
IAPs
Write-backs &
recoveries
Write-offs
direct
Other mvmts
in CAP
Individually assessed
Collectively assessed
Total
Impairment charges
10
110
-100
0
100
200
300
400
-20
0
20
40
60
80
100
2008200920102011201220132014201520162017201820192020202120222023
Impairment charge to average loans annualised (lhs)Stressed exposures to TCE (rhs)
Credit quality
and provisions
47
412
611
832
452
382
943
1,561
1,131
947
1,011
1,578
2,249
1,606
1,691
1,980
820
1,034
791
845
830
171
708
647
700
720
3,924
6,163
5,007
4,635
4,923
Sep-19Sep-20Sep-21Sep-22Mar-23
Stage 3 IAP Stage 3 CAP Stage 1 CAP
OverlayTotal provisions
4,923
3,391
6,836
Reported
probability-weighted ECL
100%
base case ECL
100%
downside ECL
Provisions for expected credit loss
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Total provisions for expected credit losses
1
($m)
Credit quality
Expected credit loss
1
(ECL) ($m)
1 Includes provisions for debt securities. 2 Forecast date is 21 March 2023. 3 These KEIs represent trough or peak values that characterise the scenarios considered in setting downside severity. Residential and commercial forecasts represent
cumulative reduction over a two-year period.
Forecasts for base case
economic scenario
2
Base caseDownside
20232024
Trough /
peak
3
GDP growth1.0%1.5%(6%)
Unemployment4.7%5.1%11%
Residential property prices(7.8%)2.0%(27%)
Commercial property prices(9.4%)1.4%(32%)
COVID-19
Increased for NZ
weather events
with construction
overlay reduced
as this risk is now
covered under
modelled CAP
Updated
economics
forecast, NZ
portfolio
deterioration and
higher early cycle
consumer
delinquencies
Write-backs and
lower new IAP
$1.5bn in provisions above the
base case economic scenario
0.70
0.64
0.67
7.65
11.62
13.16
91.65
87.73
86.17
Mar-22Sep-22Mar-23
Provision cover
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Exposures as a % of TCE
48
Credit quality
Provisioning to TCE (%)
Mar-22Sep-22Mar-23
Stage 1 provisions
Fully performing portfolio0.100.090.09
Stage 2 provisions (includes portfolio overlays)
Non-stressed but significant increase in credit risk 1.921.351.33
Watchlist & substandard10.9511.0510.93
Stage 3 provisions
Non-performing, not impaired10.6211.0711.06
Impaired48.0347.9742.81
1 The adoption of APRA’s revised capital framework added 8bps to the CAP to credit RWA ratio.Prior periods have not been restated. 2 Regulatory changes extending the period over which exposures remain classified as non-performing before they
can be reclassified as performing.
Mar-22Sep-22Mar-23
Provisions to gross loans (bps)656265
Impaired asset provisions to impaired assets (%)484843
Collectively assessed provisions to credit RWA (bps)
1
116116133
Key ratios
Stage 1 –small reduction
driven by modelled
outcomes reflecting
updated key economic
indicators
Stage 2 –small increase
driven by modelled
outcomes reflecting updated
key economic indicators
Stage 3 –small increase
driven by APS220 impacts
2
Chart does not add to 100 due to rounding.
1
107
4110
(1)
(1)
Sep-22ImpairedNon-
performing,
not impaired
SubstandardWatchlistMar-23
Movement in stress categories (bps)
0.17
0.26
0.19
0.14
0.13
0.12
0.48
0.80
0.68
0.56
0.51
0.55
0.55
0.85
0.49
0.40
0.43
0.43
1.20
1.91
1.36
1.10
1.07
1.10
Sep-19Sep-20Sep-21Mar-22Sep-22Mar-23
Watchlist & substandardNon-performing, not impairedImpaired
Credit quality metrics stable
49
1,069
1,761
836
430
174
FY19FY20FY21FY221H23
1H2H
New and increased gross impaired assets ($m)
2
Stressed exposures as a % of TCE
1 Non-performing not impaired exposure increase of 4bps due to APS 220 Credit Risk Management methodology change impacting Australian mortgage portfolio. 2Includes exposures that are managed on a facility by facility basis.
Credit quality
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Increase driven by change
in methodology following
regulatory change
1
06001,2001,8002,4003,0003,600
A
A-
BBB+
A
BBB+
A-
A-
A-
BBB+
AA-
Portfolio composition
50
Total committed exposure (TCE) by risk grade at 31 March 2023 ($m)
Top 10 institutional exposures to corporations
and NBFIs
3
(% of TCE)
Top 10 institutional exposures to corporations & NBFIs
at 31 March 2023 ($m)
4
1 Risk grade equivalent. 2 Region is based on booking office. 3 NBFI is non-bank financial institutions. 4 S&P rating or equivalent.
Credit quality
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1.0
1.1
1.2
1.1
1.0
Sep-19Sep-20Sep-21Sep-22Mar-23
Standard and Poor’s risk grade
1
AustraliaNZ / PacificOther overseasGroup% of total
AAA to AA-
221,18425,119 19,502 265,805
22%
A+ to A-
39,054 5,618 9,539 54,211
4%
BBB+ to BBB-
71,205 12,087 7,812 91,104
7%
BB+ to BB
77,86015,014 721 93,595
8%
BB- to B+
54,093 7,677 506 62,276
5%
<B+
6,305 2,332 36 8,673
1%
Mortgages
540,961 71,153 -612,114
50%
Otherconsumer products
27,380 5,132 -32,512
3%
TCE
1,038,042 144,132 38,116 1,220,290
TCE at 30 September 2022
1,014,349133,62037,9331,185,902
Exposure by region
2
(%)
85%12%3%100%
Clearing house
membership
Exposure and credit quality by sector
Sector
Finance &
Insurance
1
Property
2
Wholesale
& retail
tradeManufacturing
Agriculture,
forestry&
fishing
Services
3
Property &
business
services
Transport
& storageUtilitiesConstruction
4
Accomm,
cafes &
restaurantsMining
TCE ($bn)
Mar-23205.678.8
29.0
24.223.9
23.7
22.017.316.911.910.28.7
Sep-22187.976.1
29.3
24.423.2
23.5
22.429.314.311.510.27.9
Stressed (%)
5,6
Mar-230.12.4
3.2
3.04.1
2.8
3.11.40.16.24.82.4
Sep-220.12.1
3.0
2.93.6
4.1
3.22.00.25.46.80.6
Impaired (%)
6
Mar-230.00.1
0.6
0.50.3
0.4
0.60.20.00.80.60.1
Sep-220.00.1
0.6
0.80.2
0.5
0.70.20.00.80.60.1
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
PropertyWholesale &
retail trade
ManufacturingAgriculture,
forestry &
fishing
ServicesProperty &
business
services
Transport
&
storage
UtilitiesConstructionAccommodation
cafes &
restaurants
Mining
Mar-22Sep-22Mar-23
Credit quality across sectors
1 Finance and insurance includes banks, non-banks, insurance companies and other firms providing services to the finance and insurance sectors. Includes assets held for liquidity portfolio. 2 Property includes both residential and non-residential
property investors and developers and excludes real estate agents. 3 Services includes education, health & community services, cultural & recreational and personal & other services. 4Construction includes building and non-building construction, and
industries serving the construction sector. 5 Includes impaired exposures. 6 Percentage of portfolio TCE
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack51
Corporate and business stressed exposures by industry sector (%)
Credit quality
Mostly downgrades to
watchlist (loans are still
performing)
Increased stress
mostly in New
Zealand dairy
portfolio, reduced
stress in Australian
agriculture
Decrease driven by
upgrade of one exposure
Mostly downgrades to
watchlist (loans are
still performing)
Upgrade of a
small number
of exposures
Driven by
mining
services
Sectors in focus:
Commercial property
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack52
Commercial property exposures
(% of TCE)
1 Policy exception can be made under limited circumstances. 2 Fully secured: Secured loan to collateral value ratio ≤ 100%. 3Restatement of Mar-22 and Sep-22 median risk grade reflects data review. 4 Includes impaired exposures. 5 Percentage of
commercial property portfolio TCE. 6 Following a review of ANZIC codes used to classify commercial property exposures, some exposures have been reclassified in 1H23. 7 Region is based on booking office.
Credit quality
Mar-22Sep-22Mar-23
TCE ($bn)74.376.178.8
Lending ($bn)56.560.061.0
As a % of Group TCE6.406.426.46
Median risk grade
(S&P equivalent)
3
BBBBBB-
% of portfoliograded
as stressed
4,5
2.062.072.38
% of portfolio impaired
5
0.160.070.08
Commercial property portfolio composition (TCE) (%)
•Single Group-wide credit policy,
supported by industry concentration
limits and sub limits
•Managed by specialist relationship
teams, dedicated credit officers and
subject matter experts
•Weighted average LVR for the Australian
secured portfolio <50%
•Credit policy maximum LVR at
origination 65%
1
•80% fully secured
2
6.5
6.5
6.4
6.2
6.2
6.4
6.4
6.5
Sep-
17
Sep-
18
Sep-
19
Sep-
20
Sep-
21
Mar-
22
Sep-
22
Mar-
23
18
13
7
6
3
9
44
NSW & ACT
VIC
QLD
SA, NT & TAS
WA
NZ & Pacific
Institutional
32
6
47
15
Investors &
developers <$10m
Developers >$10m
Investors >$10m
Diversified property
groups and property
trusts >$10m
Borrower type
6
Region
6,7
23
24
19
16
13
5
Commercial offices
Retail
Residential
Industrial
Corporate
Other
Commercial property portfolio
composition (TCE) (%)
Sector
5
59
18
23
Fully secured
Partially secured
Unsecured
22
16
8
5
5
28
16
Building construction
Installation services
Site prep services
Structure services
Completion services
Other services
Non-building
construction
33
39
24
4
Accommodation
Pubs, taverns and
bars
Cafes and
restaurants
Clubs (hospitality)
Sectors in focus:
Accommodation, cafes and restaurants; construction
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack53
Accommodation, cafes and restaurants
1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Fully secured: Secured loan to collateral value ratio ≤ 100%, Partially secured: Secured loan to collateral value ratio > 100%, but < 150%, Unsecured: Secured loan to collateral value ratio
> 150%, or no security held.
Credit quality
Mar-22Sep-22Mar-23
Total committed
exposure (TCE) ($bn)
9.910.210.2
Lending ($bn)8.18.48.8
As a % of Group TCE0.850.860.84
% of portfoliograded
as stressed
1,2
7.646.764.76
% of portfolio
impaired
2
0.680.560.60
Portfolio security composition
3
(TCE) (%)Portfolio by sub-sector (TCE) (%)
74
22
4
Fully secured
Partially secured
Unsecured
Portfolio security composition
3
(TCE) (%)Portfolio by sub-sector (TCE) (%)
Mar-22Sep-22Mar-23
TCE ($bn)11.211.511.9
Lending ($bn)6.87.17.3
As a % of Group TCE0.960.970.97
% of portfoliograded
as stressed
1,2
5.465.376.24
% of portfolio
impaired
2
0.800.780.81
Construction
Sectors in focus:
Australian agriculture; mining
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack54
Mining portfolio by sub-sector (TCE) (%)
Mining (incl. oil and gas)
1 Includes impaired exposures. 2 Percentage of portfolio TCE.
Credit quality
Mar-22Sep-22Mar-23
TCE ($bn)8.47.98.7
Lending ($bn)3.43.12.8
As a % of Group TCE0.720.660.71
% of portfoliograded as stressed
1,2
0.600.622.42
% of portfolio in impaired
2
0.140.110.09
32
30
16
11
5
6
Oil and gas
Metal ore
Iron ore
Mining services
Coal
Other
Australian agriculture portfolio by sub-sector (TCE) (%)
Mar-22Sep-22Mar-23
TCE ($bn)13.413.714.3
Lending ($bn)10.611.311.3
As a % of Group TCE1.161.161.17
% of portfolio graded as stressed
1,2
1.962.732.48
% of portfolio in impaired
2
0.400.370.36
31
27
10
9
5
5
4
3
2
2
2
Grain
Beef & sheep
Horticulture
Dairy
Cotton
Services to agriculture
Viticulture
Fishing & aquaculture
Other
Forestry & logging
Poultry
Australian agriculture
49
23
28
Personal and household
goods retailing
Motor vehicle retailing and
services
Food retailing
Sectors in focus:
Retail trade; residential aged care and retirement
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack55
Credit quality
Retail trade
Mar-22Sep-22Mar-23
TCE ($bn)12.511.912.4
Lending ($bn)8.38.67.8
As a % of Group TCE1.081.001.01
% of portfoliograded as stressed
1,2
3.693.793.46
% of portfolio impaired
2,3
0.790.840.78
Retail trade exposure by sub-sector (TCE) (%)
Residential aged care and retirement
Mar-22Sep-22Mar-23
TCE ($bn)3.73.12.9
Lending ($bn)1.61.71.6
As a % of Group TCE0.320.260.23
% of portfoliograded as stressed
1,2
2.033.172.79
% of portfolio impaired
2
0.760.610.05
48
52
Residential aged care
Retirement
Residential aged care and retirement exposure by sub-sector (TCE) (%)
1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Impaired ratio for Mar-22 and Sep-22 restated, reflecting data review.
0.3
0.1
0.3
0.2
0.1
0.1
0.1
0.1
0.1
0.2
0.2
0.2
0.3
3.0
2.9
2.2
1.6
1.5
1.3
1.9
3.3
3.1
2.6
2.0
1.8
1.5
2.2
Sep-18Sep-19Sep-20Sep-21Mar-22Sep-22Mar-23
Impaired90+ day past due and not impairedWatchlist & substandard
New Zealand business exposures
56
1 Includes forestry and fishing.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Credit quality
Business TCE by industry sector %
Business stressed exposures as a % of business TCE
Chart may not add due to rounding.
29
16
14
11
6
5
5
4
3
3
2
1
1
Finance & insuranceAgriculture, forestry and fishing
PropertyGovernment administration & defence
UtilitiesTrade
ManufacturingServices
Transport & storageProperty & business services
ConstructionAccommodation, cafes & restaurants
Other industries
Increase in stress from agriculture
1
,
commercial property and trade
reflecting higher interest rates
New Zealand business exposures
57
Sectors in focus
1 Includes forestry and fishing. 2 Includes impaired exposures. 3 Percentage of portfolio TCE. 4 Dairy is a sub-set of agriculture and is included in the agriculture table.
Credit quality
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Agriculture
1
Mar-22Sep-22Mar-23
TCE (NZ$bn)10.610.510.3
Agriculture as a % of total TCE7.47.27.0
% of portfoliograded as ‘stressed’
2,3
6.14.86.5
% of portfolio impaired
3
0.080.030.08
Mar-22Sep-22Mar-23
TCE (NZ$bn)8.89.49.5
Property as a % of total TCE6.26.56.4
% of portfoliograded as ‘stressed’
2,3
1.91.73.0
% of portfolio impaired
3
0.060.060.06
Commercial property
23
22
22
16
15
2
RetailIndustrial
CommercialCorporate
ResidentialOther
NZ$9.5bn
Mar-22Sep-22Mar-23
TCE (NZ$bn)6.36.36.3
Dairy as a % of total TCE4.44.34.2
% of portfoliograded as ‘stressed’
2,3
6.24.14.7
% of portfolio impaired
3
0.120.040.04
Dairy
4
Commercial property TCE by segment (%)
Australian consumer finance
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack58
Australian consumer finance portfolio
1
Australian consumer finance 90+ delinquencies (%)
Australian consumer finance portfolio ($bn)Credit card accounts paying minimum repayment (%)
3
1 Does not include margin lending. 2 Loans to customers through dealers in Specialist Businesses. These loans will be run-down over their contractual term. 3 Minimumrepayment over at least six consecutive months. Minimum repayment defined as
<=5% of each months statement cycle balance.
Credit quality
6.4
2.4
4.0
12.8
6.4
2.3
3.0
11.7
6.5
2.3
2.2
11.0
Credit cardsPersonal loansAuto loans
(consumer)
Total consumer
finance
Mar-22Sep-22Mar-23
Mar-22Sep-22Mar-23
Lending ($bn)12.811.711.0
As a % of Group loans1.81.61.5
30+ day delinquencies(%)3.062.792.98
90+ day delinquencies(%)1.641.601.58
90+ day delinquencies down 2bps over the period, reflecting 12bps improvement in
portfolio, partly offset by 10bps from contraction in portfolio (mostly auto loans in
run-off)
2
In run-off
0.71
2.84
2.85
0.0
1.0
2.0
3.0
4.0
5.0
6.0
Mar-20Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23
Credit cardsPersonal loansAuto loans
(consumer - in run off)
0.0
2.0
4.0
6.0
8.0
Mar-20Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23
Australian mortgage delinquencies
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack59
1 Financial hardship assistance is available to customers experiencing temporary financial difficulty, including changes in income due to illness, a relationship breakdown or natural disasters. Hardship assistance often takes the form of a reduction or
deferral of repayments for a short period. Customer requesting financial hardship assistance must provide a statement of financial position and an assessment is made regarding the customer’s eligibility.
Mortgage credit quality
Australian mortgage delinquencies (%)
Australian mortgage portfolio
Mar-19
Pre COVID-19
Mar-22Sep-22Mar-23
90+ day delinquencies (bps):
Total portfolio inc. impaired
mortgages
82887573
Owner occupied loans
89857369
Investment property loans
68897575
Principal & interest loans
83907874
Interest only loans
75664847
30+ day delinquencies
total portfolio(bps)
159147121139
Mar-19
Pre COVID-19
Mar-22Sep-22Mar-23
Customers in hardship
1
including 6mth serviceability period
(by balances, bps)
64755350
Consumer properties in possession
(number)
482201224227
Impaired mortgages
(by balances, bps)
N/A556
Australian mortgage 90+ day delinquencies by State (%)
0.0
1.0
2.0
3.0
4.0
Mar-18Mar-19Mar-20Mar-21Mar-22Mar-23
NSW/ACTVIC/TASQLD
WASA/NTALL
1.39
0.73
0.61
0.0
1.0
2.0
3.0
4.0
Mar-18Mar-19Mar-20Mar-21Mar-22Mar-23
30+ day delinquencies
90+ day delinquencies
90+ dpd excl. 6 months serviceability hold-out period
COVID-19
deferrals
Australian mortgage portfolio composition
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1 Flow is new mortgages settled in the 6 months ended 31 March 2023. 2 Includes amortisation. Calculated at account level, where split loans represent more than one account. 3 Mar-22 re-stated for classification changes between ‘On time’ and ‘<1
month’ ahead categories. Loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments. 4 Mortgage loss rates for March balances are annualised, based on losses for the 6 months. Mortgage loss rates
for September are actual losses for the 12 months ending.
60
Mortgage credit quality
Australian mortgage portfolio
Mar-22
balance
Sep-22
balance
Mar-23
balance
1H23
flow
1
Total portfolio ($bn)
458.3
467.6472.749.7
Owner occupied (OO) (%)
64.8
65.866.469.3
Investment property loans (IPL) (%)
33.4
32.632.230.7
Portfolio loan/line of credit (LOC) (%)
1.7
1.61.4-
Variable rate / Fixed rate (%)
60/40
63/3767/3395/5
Interest only (I/O) (%)
14.2
13.513.315.7
Proprietary channel (%)
52.7
51.851.546.4
First home buyer (%)
10.4
10.19.65.8
Mortgage insured (%)
15.4
14.714.29.4
Mar-22Sep-22Mar-23
1H23
flow
1
Average loan size
2
($’000)280286
292
445
Customers ahead on repayments
including offset account balances(%)
By accounts7474
74
By balances
3
6868
69
Mortgage losses net of insurance
($m, for 6 months ending)
282
11
Annual mortgage loss rate
4
(bps)1.20.6
0.5
47
49
55
56
57
58
60
64
66
66
45
45
39
40
39
39
37
34
33
32
Sep-
14
Sep-
15
Sep-
16
Sep-
17
Sep-
18
Sep-
19
Sep-
20
Sep-
21
Sep-
22
Mar-
23
OOIPL
Owner occupied / Investment property loans as a %
of the Australian mortgage portfolio
50
46
40
35
31
27
23
21
18
16
14
14
13
Mar-
17
Sep-
17
Mar-
18
Sep-
18
Mar-
19
Sep-
19
Mar-
20
Sep-
20
Mar-
21
Sep-
21
Mar-
22
Sep-
22
Mar-
23
Interest only loans as a % of the Australian mortgage
portfolio
Australian mortgage portfolio
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack61
Mortgage credit quality
1 Six months to.
5
8
10
12
21
36
8
3
4
6
7
15
47
17
<75k75k to 100k100k to
125k
125k to
150k
150k to
200k
200k to
500k
>500k
Owner OccupiedInvestment Property
Applicant gross income band
(1H23 drawdowns, % by approved limits)
By product and repayment type (%)
2
11
23
3
62
2
10
22
3
63
2
10
22
3
64
0
12
19
3
66
LOCIPL-I/OIPL-P&IOO-I/OOO-P&I
Mar-22 (Portfolio)Sep-22 (Portfolio)Mar-23 (Portfolio)1H23 Flows
Chart does not add to 100 due to rounding.
Debt-to-income >=6x at origination (%)
18.0
17.5
21.1
27.3
28.9
22.7
15.5
17.7
17.6
18.1
20.6
24.4
21.9
16.4
Mar-20Sep-20Mar-21Sep-21Mar-22Sep-22Dec-22
Major banks ex WestpacWestpac
By State (%)
41
29
15
8
7
41
29
15
8
7
41
29
15
8
7
39
31
16
8
7
NSW/ACTVIC/TASQLDWASA/NT
Mar-22 (Portfolio)Sep-22 (Portfolio)Mar-23 (Portfolio)1H23 Flows
Source: APRA, Westpac.
Sound fundamentals maintained
1
28
20
37
11
4
0
20
16
44
12
7
1.3
62
15
13
7
2
0.7
0.8
0
10
20
30
40
50
60
70
80
90
100
0<=6060<=7070<=8080<=9090<=9595<=100>100
1H23 drawdowns LVR at origination
Portfolio LVR at origination
Portfolio dynamic LVR
Australian mortgage portfolio
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack62
Australian housing loan-to-value ratios (LVRs) (%)
1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset accountbalances and other loan adjustments. Property valuation source CoreLogic. 2 Weighted average LVR calculation considers
size of outstanding balances. 3 Average LVR of new loans is on rolling 6 months. 4 In 2H21 Westpac Lender’s Mortgage Insurance Limited was sold to Arch Capital Group. Westpac has entered into a 10-year exclusive supply agreement for Arch to
provide lenders mortgage insurance to the Group. 5 Includes loans where LMIapplies to >70% LVR loans, for example, single industry towns.
Mortgage credit quality
Australian mortgage portfolio LVRs
Mar-22
balance
Sep-22
balance
Mar-23
balance
Weighted
averages
2
LVR at origination (%)737372
Dynamic LVR
1
(%)474951
LVR of new loans
3
(%)717068
Serviceability assessment creates a buffer for borrowers
Chart does not add to 100 due to rounding.
N/A
1
Australian mortgage portfolio by insurance profile
4
(%)
14
6
80
Insurance not required
(Low risk profile including loans <80% LVR)
Not insured >80% LVR
(Special package policy applies for certain
professionals and Westpac staff)
Insured
5
(>80% LVR)
LVRs remain low
•Loans are assessed at the higher of
−The customer rate, including any life-of-loan discounts, plus the
serviceability buffer of 3.0% (up from 2.5% in October 2021)
or
−The minimum assessment rate, called the “floor rate”, currently
5.05%
•Interest only (I/O) loans: Assessed based on the residual principal
and interest (P&I) term using the applicable P&Irate, plus a 3.0%
buffer
•Fixed rate loans : Assessed on the variable rate to which the loan
will revert after the fixed period, plus a 3.0% buffer
Australian mortgage portfolio
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack63
1 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments. Includesmortgage offset accounts. ‘Behind’ is more than 30 days past due. ‘On time’ includes up to 30 days past due.
Mar-22 re-stated for classification changes between ‘On time’ and ‘<1 month’ ahead categories. 2 Includes RAMS from Sep-20 onwards.
Mortgage credit quality
36
37
39
39
40
41
42
46
48
51
53
53
54
Mar-17Mar-18Mar-19Mar-20Mar-21Mar-22Mar-23
Linked to I/O mortgagesLinked to P&I mortgages.
Australian home loan customers ahead on repayments
1
(% by accounts)
Offset account balances
2
($bn)
1
31
19
15
11
23
1
30
19
16
12
22
1
30
19
16
12
21
BehindOn time< 1 mth< 6 mths>6 mths <2yrs>2 Yrs
Mar-22Sep-22Mar-23
Australian home loan customers ahead on repayments
1
(% by balances)
8
8
9
11
13
14
11
9
8
19
19
19
Mar-22Sep-22Mar-23
Loans ‘on time’ and <1 month ahead (% of balances)
49
49
48
Investment property loans –
incentive is to keep
repayments high for tax
purposes
Accounts opened in the last
12 months
Loans with structural
restrictions on repayments
e.g. fixed rate
Residual – less than 1
month repayment buffer
32
12
15
16
25
1
>2yrs
>6mths <2yrs
<6 mths
< 1 mth
On time
Behind
Chart does not add due to rounding
Mortgage buffers largely unchanged in 1H23
Chart does not add due to rounding
Chart does not add due to rounding
0.6
0.6
0.3
0.3
1.5
1.7
1.0
0.9
1.2
1.4
0.8
0.7
Sep-22Mar-23Sep-22Mar-23
FixedVariableTotal
30+ Delinquency 90+ Delinquency
Australian mortgage portfolio
Mortgage credit quality
19
20
19
55
40
21
22
9
7
Mar-22Mar-23Mar-24Mar-25>Sep-25
Australian fixed rate mortgage expiry
schedule ($bn, every 6 months to)
Expired (actuals)
2
Yet to expire
56
34
8
2
1
64
25
7
2
1
61
28
7
2
1
0-60>60-80>80-90>90-100>100
FixedVariableTotal
Australian mortgage portfolio by
dynamic LVR
3
(%)
1 On a balance weighted basis. 2 Scheduled expiry for 6 months to March 2023 was $21bn. Actual expiry $19bn. 3 Dynamic LVR is the loan-to-value ratio taking into accountthe current loan balance, changes in security value, offset account balances
and other loan adjustments. Property valuation source CoreLogic.
22
25
19
34
20
22
18
40
21
23
18
38
<$100k>$100k -
$150k
>$150k -
$200k
>$200k
FixedVariableTotal
Australian mortgage portfolio by
income band (%)
Australian mortgage portfolio
arrears (%)
•Most fixed rate borrowers are well placed
to manage higher repayments
−Borrower characteristics similar to
variable rate portfolio
−Slightly more first home buyers and
owner occupiers in the fixed rate
portfolio versus variable rate portfolio,
leading to moderately lower income and
higher dynamic LVRs
−49% also have a variable rate loan
•Average interest rate step up for fixed
accounts expiring in 2H23 approximately
3.7%
1
Fixed rate mortgage roll-off closely managed
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack64
Mortgages originated between
Aug-19 and Jun-22
3
(42% of the portfolio)
Dynamic LVR with no LMI
Analysis of minimum contractual
repayment at March 2023
>80%
Of which
>85%
Of which
>90%
Repayment buffer<12months
(Total: $152bn)
$13.3bn$7.0bn$3.4bn
Of which repayment buffer
<3months (Total: $130bn)
$12.0bn$6.3bn$3.1bn
Australian mortgage portfolio
Mortgage credit quality
Australian mortgage hardship
4
balances
(% of portfolio)
0.50
0.00
0.50
1.00
1.50
2.00
2.50
Sep-
19
Dec-
19
Mar-
20
Jun-
20
Sep-
20
Dec-
20
Mar-
21
Jun-
21
Sep-
21
Dec-
21
Mar-
22
Jun-
22
Sep-
22
Dec-
22
Mar-
23
Non-COVID-19 supportCOVID-19 support.
Percentage increase in variable-rate repayment following
interest rate changes (accounts at 31 Mar 23)
1
30
14
34
13
10
23
8
12
41
17
No change>0%<20%20%-40%40%-60%>60%
Originated before Aug-19Originated between Aug-19 and Jun-22
•Increase in repayments greatest for those loans originated
between August 2019 and June 2022, during historically low
interest rate period
•$3.1bn in loans where repayment buffer is less than 3 months and
dynamic LVR is above 90%
•Providing support to customers in difficulty through hardship
program
−Currently 0.5% of total mortgage balances in hardship, mostly
due to reduced income
1 Captures accounts active in Jun-22 and Mar-23. Shows the increase based on the actual repayment made in Jun-22 and the contractual mortgage rates at a cash rate of 3.6% assuming rates changed by an equivalent amount. Analysis assumes an
I/O mortgage remains an I/O mortgage. 2 Analysis based on minimum repayments. Includes fixed and variable rate mortgages. 3 Excludes equity/line of credit products as there are no scheduled principal payments. 4 Financial hardship assistance is
available to customers experiencing temporary financial difficulty, including changes in income due to illness, a relationship breakdown or natural disasters. Hardship assistance often takes the form of a reduction or deferral of repayments for a short
period. Customer requesting financial hardship assistance must provide a statement of financial position and an assessment ismade regarding the customer’s eligibility.
Identifying and supporting customers at risk
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack65
Accounts >12 months
ahead
2,3
: 31%
Accounts >12 months
ahead
2,3
: 44%
Australian mortgage portfolio underwriting
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack66
Credit policy atMarch 2023
1 HEM is the Household Expenditure Measure, produced by the Melbourne Institute.
Mortgage credit quality
Income
•Verified via payslips, tax returns or salary credits, with other supporting documentation such as
PAYG payment summaries or ATO Statements (minimum standards apply)
•Shading of at least 20% applies to less certain income sources i.e. overtime, bonuses
Credit Score &
Credit Bureau
•Bespoke application scorecards segmented by new and existing customers
•Credit and score override rates tracked and capped
•Credit bureau checks required
Expenses
•Assessed as the higher of a borrower’s HEM
1
comparable expenses or HEM plus any expenses
that are not comparable to HEM (e.g. private school fees, life insurance)
•HEM is applied by income bands, post settlement postcode location, marital status and
dependants
•17 expense categories used, aligned with Melbourne Institute guidelines and LIXI standards
Serviceability
assessment
•For serviceability assessment, loans are assessed at the higher of:
-The customer rate, including any life-of-loan discounts, plus the serviceability buffer
of 3.0%, up from 2.50% in October 2021, or
-The minimum assessment rate, called the “floor rate”, currently 5.05%, down from
October 2020, previously 5.35%
•For I/O loans, serviceability is assessed on a P&I basis over the residual term
•Fixed rate loans assessed on the variable rate to which the loan will revert after fixed period
•All existing customer commitments are verified
•Review Westpac Group accounts and Comprehensive Credit Reporting (CCR) to identify
customer commitments
•Limits apply to higher debt-to-income lending; above 7x referred for manual credit assessment
where LVR>80
•Credit card repayments assessed at 3.8% of limit or balance whichever is higher
Genuine savings
deposit
requirements
•Minimum 5% proof of genuine savings for higher LVR loans (typically LVR >90%).
Any Home Owner Grants are not considered genuine savings
Security
•LVR restrictions apply depending on location, property value and nature of security
•Restrictions on high-density apartments based in postcode defined areas, generally capital city
CBD’s and properties in towns heavily reliant on a single industry, e.g. mining, tourism
LMI
•Mortgage insurance for higher risk loans, such as LVRs >80%. Special package policy waivers
apply for certain professionals and Westpac Group staff
Australian mortgage portfolio by
year of origination (% of total book)
8
2
3
4
5
5
6
6
6
9
21
22
5
Pre-20122014201720202023
Calendar year
Chart does not add due to rounding
Australian mortgage portfolio
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack67
Scheduled I/O term expiry
2
(% of total I/O loans)
Interest only (I/O) lending by dynamic LVR
1
and income
band (% of total I/O lending)
1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset accountbalances and other loan adjustments. Property valuation source CoreLogic. 2 Based on outstanding balance. Excludes line
of credit loans, I/O loans without date (including bridging loans and loans with construction purpose) and I/O loans that shouldhave switched to P&I but for the previously announced mortgage processing error. 3 Includes amortisation. Calculated at
account level where split loans represent more than one account. 4 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments.
Mortgage credit quality
7
3
1
24
13
5
24
15
8
55
31
15
<=60%60%<=80%>80%
Dynamic LVR bands (%)
<$100k
$100k – $250k
>$250k
Applicant gross income bands
Chart does not add due to rounding.
66
24
6
2
1
1
1
2
3
4
5
6+
Investment property portfolio by number of properties
per customer (%)
Investment property lending (IPL) portfolioMar-22Sep-22
Mar-23
Investment property loans ($bn)153152
151
Weighted
averages
LVR of IPL loans at origination (%)7171
71
LVR of new IPL loans in the period(%)7070
69
DynamicLVR
1
of IPL loans (%)4749
51
Average loan size
3
($’000)321326
330
Customers ahead on repayments
including offset accounts
4
(%)
6160
60
90+ day delinquencies (bps)8975
75
Annualised loss rate (net of insurance claims) (bps)21
0.8
16
19
13
14
18
20
0.3
0<1 Yr
1<2 Yrs2<3 Yrs3<4 Yrs4<5 Yrs
5<10 Yrs
10 Yrs+
I/O portfolio $62bn (13% of portfolio)
at 31 March 2023
Chart does not add due to rounding.
Interest only and investment property lending
New Zealand consumer portfolio
68
Mortgage 90+ day delinquencies
1
(%)
Unsecured consumer 90+ day
delinquencies
1
(%)
Mortgage portfolio LVR
2
(% of portfolio)
Mortgage loss rates (%)
1 In May 2019 we made changes to the reporting of customers in hardship to align to the method used by APRA. 2 LVR based on current loan property value at latest credit event.
New Zealand credit quality
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1.13
Mortgage portfolioSep-22Mar-23
Total portfolio (NZ$bn)
63.865.2
Owner occupied (%)
73.373.7
Investment property loans
(IPL) (%)
26.726.3
Broker introduced (%)
50.151.1
Proprietary channel (%)
49.948.9
Fixed/ variable split (%)
90/1091/9
Interest only (I/O) (%)
17.917.0
Origination LVR
80–90% (%)
8.68.6
Origination LVR
>90% (%)
2.32.6
Mortgage 90+ day
delinquencies (%)
0.220.29
Mortgage 30+ day
delinquencies (%)
0.470.69
Unsecured consumer
portfolio (NZ$bn)
1.21.2
53%
21%
19%
5%
2%
0<=6060<=7070<=8080<=9090+
93% of mortgage portfolio has
an LVR less than 80%
0
0.00
0.01
0.02
0.03
0.04
0.05
1H151H171H191H211H23
0.29
0.0
0.1
0.2
0.3
0.4
0.5
0.6
Mar-15Mar-17Mar-19Mar-21
Mar-23
0.0
1.0
2.0
3.0
Mar-15Mar-17Mar-19Mar-21Mar-23
Non-financial risks
CORE program
70
•Customer Outcome Risk Excellence
program (CORE) activities progressing
and targeted to be complete by
end of 2023
2
•Addresses issues raised by
enforceable undertaking with APRA
signed December 2020
•Strengthening risk governance,
improving accountability and enhancing
risk culture across the Group
•306 of 353
3
activities complete
•Quarterly independent assurance
•Westpac program status Amber
4
at
March 2023
−Red during February 2023
CORE activities progress
1
1 At 31 March 2023. Completed activities finalised by Westpac. Activities may still be subject to Promontory Australia review. 2Westpac will continuously improve its risk governance, risk management practices and culture beyond the end of the CORE
program. 3 Activities increased from 350 to 353 in 1H23. 4 Program status rating changes with the identification and resolution of issues, most recently: Amber – March 2023; Green – September 2022;
Amber – March 2022.
202120222023
MarJunSepDecMarJunSepDecMarJunSepDec
100% of Embedactivities
targeted to be complete
Mar-23
Design
Sep-21
Sep-22
Implement
Embed
32%56%6%
87%
95%
40%
76%
Non-credit risks
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
87% of activities complete
1
CORE program
1 Employee survey. 2 No. of open issues. 3 Internal rating out of 5. 4 No. of transactions complete - # of business sales completed when legal ownership passes from Westpac to the buyer. 5 Includes Westpac NZ Wealth Advisory and the SFT of BT
Superannuation. 6 Not 2nd or 3rd lines %.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
67%
77%
Sep-20Mar-23
Issues raised by first line
risk management
6
233
103
Sep-20Mar-23
High-rated issues
2
2.64
4.36
Sep-20Mar-23
Improved data quality
management
3
89%
94%
Sep-20Mar-23
“Clear in how expected to
manage risks”
1
69%
76%
Sep-20Mar-23
“People constructively
challenge...”
1
10.8%
10.7%
Sep-20Mar-23
Key controls requiring
improvement
63%
72%
Sep-20Mar-23
“Jobs...are designed to have
clear objectives and
accountabilities...”
1
“...organisational structure
helps create clear
accountability”
1
0
9
Sep-20Mar-23
Progress of planned non-
core business exits
4
Non-credit risks
Target states
We are a well-run
business where
risk is actively
managed
1
A simplified
organisational
construct with
clear
accountabilities
Three lines of
defence is
understood and
embedded
Our people
understand risks
and proactively
manage them
We’re known for
execution
excellence and
getting it done
2
3
4
5
Measures of progress
5
71
Strengthening risk governance, accountability and risk culture
Our cyber security protection
72
Continued investment in cyber security
Non-credit risks
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Employees
We have controlsaround who we hire;
how their access is granted; and
monitoringof system use
Customers
Dedicated controls that seek to protect
customers from fraud, including multi-
factor authentication
Suppliers
Subject to security reviews, limited access
to our systems and data, and continual
performance monitoring
Core security
Core security capabilities across all
systems, e.g. malware prevention, firewalls,
email security
System security
Integrated approach to security of our
systems, e.g. design reviews, patching and
secure development
Monitoring, intelligence and networks
24/7 monitoring for indications of attacks
and control weaknesses. Threat detection
supported by cyber threat intelligence and
information sharing partnerships
Our cybersecurity controls
Monitoring, intelligence and networks
System Security
Data
Customers
Core Security
Consistently invested in cyber
security for the last decade
FY15FY16FY17FY18FY19FY20FY21FY221H23
New investment in periodCumulative prior investment
Targeted ransomware
Espionage & critical
infrastructure attacks
Significant sources of threat from
(‘000’s)
16.9
0
5
10
15
20
Mar-20Mar-21Mar-22Mar-23
Digital banking security initiatives
73
Dynamic CVC users
3
Helping protect customers and reducing fraud and scams
1 Monthly average for March 2023. 2 Monthly card transactions blocked. These blocks represent merchants that have historically been shown to deceive customers with exceptionally poor quality or non-existent goods. Less than 1% of customers insist
that transactions should be completed. The amount represents the $-value of the transaction that customers did not lose through the scam. Each card declined is only counted once per day (i.e. if a card has multiple declines in the same day it is only
counted once). 3 Monthly average.
Non-credit risks
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Biometric fraud detection
Better customer experience,
reduced identity theft
Westpac Verify alerting customers
to potential scams including account
name mismatch
Advanced customerbehavioural tools
to combat remote access scams,
including Voice scam detection
Push notifications on account activity
Faster alerts support the reduction
in losses
Real-time blocking of potentially
questionable online merchants
Saved $131m for 1.54m customer
incidences since January 2022
Dynamic CVC
Used daily by ~17,000 customers
1
, ~80%
lower fraud vs cards with static CVC
Real-time blocking of potential online shopping scams
2
3
4
4
5
8
9
15
12
12
14
14
12
15
0
50
100
150
200
250
0
2
4
6
8
10
12
14
16
18
20
Mar-22May-22Jul-22Sep-22Nov-22Jan-23Mar-23
Declined card transactions ($m) (lhs)Declined card transactions ('000's) (rhs)
Capital, funding
and liquidity
11.29
82
62
7
812.28
(45)
(18)
Sep-22Net profit
excluding
Notable
Items
2H22
dividend net
of DRP
Basel IIIRWACapital
deductions
and other
items
FX
translation
impacts
Divest-
ments
Mar-23
CET1 capital ratio 12.3%
Level 2 CET1 capital ratio movements (%, bps)
1 The dividend reinvestment plan (DRP) for the 2022 final dividend was satisfied by the issue of new shares. 2 APRA’s revisedcapital framework effective 1 January 2023. 3 Internationally comparable methodology references the ABA study on the
comparability of APRA’s new capital framework and finalised reform released on 10 March 2023.
Capital, funding and liquidity
75
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Key capital ratios (%)
Mar-22Sep-22Mar-23
Level 2 CET1 capital ratio 11.311.312.3
Additional Tier 1 capital ratio2.12.12.2
Tier 1 capital ratio13.413.414.5
Tier 2 capital ratio4.35.05.3
Total regulatory capital ratio17.718.419.8
Risk weighted assets
(RWA)($bn)
460478453
Leverage ratio 5.65.65.5
Level 1 CET1 capital ratio11.211.312.5
Internationally comparable ratios
3
Leverage ratio
(internationally comparable)
6.16.05.9
CET1 capital ratio
(internationally comparable)
17.417.618.1
1
3
Above target operating range of 11.0% – 11.5%
2
460.0
477.6
3.6
2.0
5.9
1.1
452.9
(23.7)
(1.0)
(2.4)
(8.0)
(2.2)
Mar-22Sep-22Basel IIICredit qualityLendingCounter-
party credit
and MTM risk
FX translationMarket riskIRRBBOperational
risk
OtherMar-23
Risk weighted assets
76
Risk weighted assets
1
(RWA) ($bn)
IRRBB RWA
1
($bn)
1 Chart may not add due to rounding. 2 APRA’s revised capital framework effective 1 January 2023. 3 Mark to market (MTM).
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
(4)
8
21
13
13
16
17
17
2
3
5
5
11
27
43
35
0.52
2.60
4.05
3.41
Sep-21Mar-22Sep-22Mar-23
Embedded loss/(gain)Repricing and yield curve riskOptionality and basis risk3y Swap rate (in %)
Down $24.7bn or 5%
Credit risk down $21.5bn
1
or 6%
2
3
Exposure changes and
higher market volatility
Annual update based on
APRA’s Standardised
Measurement Approach
See below
Credit RWA
1
($bn)
APRA’s revised capital framework
77
Impact on Westpac
•APRA’s revised capital framework effective on 1 January 2023
•Includes a revised CET1 requirement of 10.25% and changes to
credit RWA
•Required capital broadly unchanged
•Westpac seeks to operate with a CET1 capital ratio of between
11.0% to 11.50% in normal operating conditions
Changes in credit RWA include
•Property: Closer alignment to international standards. Greater
use of internal modelling and a reduction in exposure calculation
reducing RWA
•Mortgages: Revisions to models including greater risk sensitivity
for higher risk segments
•New Zealand: Closer alignment to RBNZ requirements
increasing RWA
363.9
0.5
1.9
0.7340.2
(18.7)
(8.1)
31-Dec-22Property financeMortgagesBusiness lendingNew ZealandOther01-Jan-23
Credit RWA reduced by $23.7 billion
1 Chart may not add due to rounding. Day-1 impact of APRA’s revised capital framework effective 1 January 2023.
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Down $23.7bn or 7%
4.2
2.2
6.2
5.2
0.9
1.4
2.2
3.3
3.0
12.4
FY19FY20FY21FY221H232H23FY24FY25FY26FY27FY28>FY28
1.4
1.7
1.7
1.5
1.8
1.9
3.6
FY23FY24FY25FY26FY27FY28FY29>FY29
AUDUSD
Additional Tier 1 (AT1) and Tier 2 capital
78
Westpac Tier 2 profile
3,4
(notional amount, A$bn)
AT1 and Tier 2 capital ($bn)Westpac AT1 profile
1,4
(notional amount, A$bn)
1 FX at31 Mar-23. AT1 securities profiled to the first optional redemption date. USD AT1 Securities optional redemption date is 21 Sep-27. Westpac Capital Notes 7 optional conversion, redemption or transfer date is 22 Mar-27. 2 Represents AUD
equivalent notional amount using spot FX translation at31 Mar-23. 3 Excludes Westpac New Zealand Limited (RBNZ Tier 2 does not count for APRA LAC requirements).Represents AUD equivalent notional amount using spot FX translation at date of
issue for issuance and spot FX translation at31 Mar-23 for maturities. Securities in callable format profiled to first call date. Securities in bullet format profiled to maturity date.4 No redemption prior to the maturity date may be made without the prior
written approval of APRA. Approval is at the discretion of APRA and may or may not be given. There can be no certainty that APRAwill provide its prior written approval for any such redemption. Holders should not expect that APRA’s approval will be
given for any redemption if requested by Westpac. Any redemption does not imply or indicate that Westpac will in future exerciseany right it may have to redeem any other outstanding regulatory capital instruments issued by Westpac. Any such
redemption would also be subject to APRA’s prior written approval (which may or may not be given).
Westpac Tier 2 capital (%)
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
77
23
Callable
Bullet
71
13
4
7
3
2
By format
3
(notional amount)
By currency
3
(notional amount)
WCN8
USD
AT1
WCN6
WCN5
WCN7WCN9
USDEUR
AUD DomesticJPY
AUD EMTNSGD
4
2
10
10
10
20
24
24
Mar-22Sep-22Mar-23
AT1Tier 2
IssuanceFirst optional redemption date
4
/Maturities
2H23 issuance expected to be approx.
$2-3 billion subject to market conditions
Loss-absorbing capacity and capital securities
AT1 and Tier 2 securitiesLoss-absorbing capacity (LAC)
•Australian D-SIBs are required to increase
Total Capital to meet APRA’s LAC
requirements
•This is expected to be met through Tier 2
Capital
•Westpac is well progressed – Tier 2 capital
5.3% at 31 March 2023
Tier 2 and LAC requirements (%)
79
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Loss
absorption
•Primary method of loss absorption is contractual conversion into ordinary
shares
•No Westpac AT1 or Tier 2 securities have write-off as the primary method
of loss absorption
•APRA’s prudential requirements in APS 111 permit a ranking or order of
conversion and any ranking must provide for AT1 to be fully converted or
written-off before Tier 2
Conversion
triggers
•CET1 trigger event (AT1 only)
−Level 1 or Level 2 CET1 capital ratio falls to or below 5.125%
•Point of Non-Viability (PONV) trigger event (AT1 and Tier 2)
−PONV is where APRA notifies Westpac in writing that:
conversion of AT1 and Tier 2 capital instruments of Westpac is
necessary, because without it, Westpac would become non-viable; or
a public sector injection of capital, or equivalent support, is necessary,
because without it, Westpac would become non-viable
−PONV is at APRA’s discretion
Conversion
mechanics
•Automatic conversion of the face value (or percentage of the face value) of
each instrument into a variable number of ordinary shares, based on the
face value of each note and a 5 day VWAP prior to the trigger event,
including a 1% discount. The conversion number is subject to a maximum
conversion number (based on 20% of the share price at the time of issue)
•Write-off is a backstop only if conversion does not occur within 5 days for
any reason
5.3
2.02.0
3.0
4.5
5.0
6.5
Westpac
March 2023
January 2024
Requirements
January 2026
Requirements
Tier 2LAC
Regulatory capital changes
ImplementationChangeDetails
Expected impact
on the Group’s
capital ratios
1 Jan 2024
CPS 190
Financial
Contingency
Planning
CPS 900
Resolution
Planning
APRA has released two draft prudential standards for consultation for banks to:
•Develop plans to respond to financial stress
•Prepare for resolution with limited adverse impacts on the community and
financial system, in the event of their failure
1 Jan 2025
1 Jan 2026
APS117 –
IRRBB
APS116 –
Market Risk
•Non-traded:currently standardising aspects of the calculation of IRRBB
capital to reduce volatility over time and variation between ADIs
•Traded: APRA is yet to commence consultation on Fundamental Review
of the Trading Book
1 Jan 2024 and
1 Jan 2026
Loss Absorbing
Capacity (LAC)
•APRA requires D-SIBs to lift the total capital ratio by 4.5% of RWA by 1
January 2026. This comprises of 3% to 16.75% by 1 January 2024 and a
further 1.5% to 18.25% by 1January 2026
Current and
finalised by
1 Jul 2028
RBNZ Capital
Review
•D-SIB total capital requirements increasing to 18% by 1 July 2028. Includes
Tier 1 capital requirement of 16% of which 13.5% must be CET1 capital
Capital, funding and liquidity
80Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Internationally comparable capital ratio reconciliation
1
1 Internationally comparable methodology references the ABA study on the comparability of APRA’s new capital framework and finalised reform released on 10 March 2023. 2 Internal ratings-based approach (IRB).
APRA’s capital requirements are more conservative than those of the Basel Committee on Banking Supervision (BCBS), leading tolower reported
capital ratios by Australian banks. The following details the adjustments and how Westpac’s APRA CET1 capital ratio aligns toaninternationally
comparable ratio
Capital, funding and liquidity
Westpac’s CET1 capital ratio (APRA basis)
12.3
Equity investments
Balances below prescribed threshold are risk weighted,compared to a 100% CET1 deduction under APRA’s
requirements
0.1
Deferred tax assets
Balances below prescribed threshold are risk weighted,compared to a 100% CET1 deduction under APRA’s
requirements
0.5
Capitalised expenses
APRA requires these items to be deducted from CET1. The BSBS only requires exposures classified as
intangible assets under relevant accounting standards to be deducted from CET1
0.6
Interestrate risk in the banking
book (IRRBB)
APRA requires capital to be heldfor IRRBB. The BCBS does not have a Pillar 1 capital requirement for IRRBB
1.3
RWA scaling factorAPRA applies a scaling factor to all Advanced IRB
2
credit RWAs. The BCBS does not apply this scalar
0.8
Property financeAPRA applies an additional scaling factor to property finance RWA. The BCBS does not apply this scalar.
0.3
Residential mortgages
APRA applies scaling factors to mortgage RWAs for higher risk segments such as interest only and investor
mortgages and applies a standardised risk weight to certain mortgages. The BCBS does not apply this treatment.
1.8
Non-retail Loss Given Default
(LGD)
Non-retail LGD’s under the Foundation IRB (F-IRB) and Advanced IRB approaches differ from the BCBS
(0.1)
New Zealand
APRA requires New Zealand RWAs to be largely calculated in accordance with the RBNZ rules. The RBNZ rules
are more conservative than BCBS.
0.5
Internationallycomparable CET1 capital ratio
18.1
Internationallycomparable Tier 1 capital ratio
21.1
Internationallycomparable total regulatory capital ratio
28.2
81Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Well placed on internationally comparable
Common equity Tier 1 ratio (%)
1
82
Leverage ratio (%)
1
1 Comparison group comprises listed commercial banks with assets in excess of A$700bn and which have disclosed fully implementedBasel III ratios or provided enough to estimate. Based on company reports/presentations. Ratios are at 31 December
2022, except for China Construction Bank which are at 30 September 2022, Bank of Montreal, Toronto Dominion Bank, Royal Bank of Canada, CIBC and Scotiabank which are at 31 January 2023, and Westpac, NAB and ANZ which are at 31 March
2023. Where accrued expected dividends have been deducted and disclosed, these have been added back for comparability. US banks are excluded from leverage ratio analysis due to business model differences, for example from loans sold to US
Government sponsored enterprises. NAB has not disclosed an internationally comparable leverage ratio since September 2017 andhas therefore been excluded.
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
ANZ
CBA
Bank of Montreal
Westpac
, 18.1%
Danske Bank
NAB
Unicredit
Nordea
Rabobank
Morgan StanleyLloyds
Toronto Dominion Bank
BPCE
ING Group
NatWest
HSBC
Goldman Sachs
UBS
Standard Chartered
Commerzbank
Barclays
ICBC
Societe Generale
Sumitomo Mitsui
China Construction Bank
China Merchants Bank
Norinchukin Bank
JPMorgan Chase
Deutsche Bank
BNP Paribas
Citigroup
Intesa Sanpaolo
BBVA
Royal Bank of Canada
Bank of America
Santander
Credit Agricole SA
Bank of China
Mizuho FG
CIBC
Scotiabank
Agricultural Bank of China
Wells Fargo
Mitsubishi UFJ
0%
5%
10%
15%
20%
Bank of China
ICBC
China Merchants Bank
Norinchukin Bank
China Construction Bank
Agricultural Bank of China
Rabobank
BBVA
Unicredit
HSBC
Bank of Montreal
Westpac
, 5.9%
ANZ
,
Lloyds
Intesa Sanpaolo
UBSCBA
NatWest
Barclays
ING Group
BPCE
Danske Bank
Sumitomo Mitsui
Commerzbank
Nordea
Standard Chartered
Toronto Dominion Bank
Santander
BNP Paribas
Deutsche Bank
Societe Generale
Royal Bank of Canada
Mitsubishi UFJ
CIBC
Mizuho FG
Scotiabank
Credit Agricole SA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
Liquidity risk management
Key metricsDetailsWestpac 1H23
Liquidity Coverage
Ratio (LCR)
•LCR requires banks to hold a sufficient reserve of HQLA to allow them to survive a period
of significant liquidity stress lasting 30 calendar days
•Westpac is subject to LCR requirements under APS210
135%
(March 2023
quarterly average)
High quality liquid
assets (HQLA)
•In Australia, cash, balances held with the Reserve Bank of Australia, and Australian
Government and semi government securities qualify as HQLA. No Level 2 assets qualify
as HQLA
•HQLA included at market value in the LCR
•Changes in the fair value of liquid assets are recognised either in Other Comprehensive
Income through the relevant equity reserve or in the income statement
$186bn
(March 2023
quarterly average)
Interest rate risk
management
(liquids portfolio)
•Market interest rate risk arising in the banking book stems from the ordinary course of
banking activities including loans, deposits, liquid assets and capital management
•Westpac’s exposure to interest rate risk in the liquid asset portfolio is hedged using
derivatives
•APRA requires ADIs to calculate a capital charge for the risk of loss in earnings or a fall
in the value of banking book items due to adverse movements in interest rates (APS 117)
$2.8bn
in IRRBB capital
Depositor
diversification
•Westpac has a well diversified deposit portfolio
$628bn
customer deposits
Net Stable Funding
Ratio (NSFR)
•NSFR requires banks to maintain a stable funding profile in relation to the composition of
assets and off-balance sheet activities
•Westpac is subject to NSFR requirements under APS210
119%
Capital, funding and liquidity
83Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Liquidity Coverage Ratio
84
LCR (March 2023 quarterly average, $bn)Movement in LCR (quarterly average, %)
1 Other flows include credit and liquidity facilities, collateral outflows and inflows from customers. Other flows also includesthe net cash outflow overlay. Effective 1 Jan-21, the Group was required to increase the value of its net cash outflows by 10% for
the purpose of calculating LCR, in response to action taken by APRA for breaches of Westpac’s liquidity requirements predominantly relating to WNZL. The overlay was removed from 1 Sep-22. 2 Other HQLA includes securities issued by foreign
sovereigns and repo-eligible qualifying assets in foreign jurisdictions. 3 In line with APRA updated guidance, the CLF ceased toexist on 1 Jan-23.
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Liquid assets
High Quality Liquid Assets
Net cash outflows (NCOs)
Other flows
1
Wholesalefunding
Customer deposits
LCR 135%
132
135
7
(11)
0
2
5
Sep-22
Qtr
HQLACLFCustomer
Deposits
Wholesale
funding
Other
flows
Mar-23
Qtr
32%
34%
16%
18%
Stable retail and SME deposits
Less stable retail and SME deposits
Operational deposits
Non-operational deposits
48%
14%
31%
6%
Cash and balances with central banks
Balances with foreign central banks
Australian government and semi-
government bonds
Other HQLA
Chart does not add to 100 due to rounding
HQLA (March 2023 quarterly average)
LCR deposit mix (March 2023 quarterly average)
$186bn$483bn
3
1
97
186
15
26
138
186
Net cash outflowsLiquid assets
2
Funding
85
•Customer deposits provide 65% of total funding
•Additional 22% from stable sources of long-term wholesale and equity
Net stable funding ratio (%)
Customer deposits and net loans ($bn)
Funding composition (%)
Focus on stable funding sources
1 Includes long term wholesale funding with a residual maturity less than or equal to 1 year. 2 Equity excludes FX translation, available-for-sale securities and cash flow hedging reserves. 3 Other includes derivatives and other assets.4 Other loans
include off balance sheet exposures andresidential mortgages >35% risk weight.
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Chart does not add to 100 due to rounding
66
65
65
8
7
7
1
1
0.4
9
11
10
6
5
5
6
6
6
5
6
7
Mar-22Sep-22Mar-23
Wholesale offshore >1yr
Wholesale onshore <1yr
1
Wholesale onshore >1yr
Wholesale offshore <1yr
1
Securitisation
Equity
2
Customer deposits
Customer deposits
70% of total funding
excluding equity
601
613
628
720
740
750
83.5
82.9
83.7
Mar-22Sep-22Mar-23
Available Stable Funding
(ASF)
Required Stable Funding
(RSF)
701
590
Capital
Retail &
SME
deposits
Corporate &
Institutional
deposits
Wholesale
funding and
other liabilities
Residential
mortgages
≤35% risk
weight
Other
loans
4
Liquids
and other
3
NSFR
30 Sep 2022121%
31 Mar 2023119%
1H23 NSFR lower mainly
due to higher RSF for
certain mortgages under
APS 112
Customer depositsNet loansCustomer deposits to net loans ratio (%)
Long term wholesale funding
86
•Well diversified issuance across
currencies, programs and tenors
•SEC registration a key advantage
in USD market access
•Well managed maturity profile
•Term Funding Facility expected
to be refinanced within normal funding
capacity
•Term Funding Facility drawdowns
managed to support a smooth
LCR profile
•2H23 term issuance expected to be
below 1H23
Well managed long term wholesale funding profile
1 Based on residual maturity and FX spot currency translation. Includes all debt issuance with contractual maturity greater than13 months excluding US Commercial Paper and Yankee Certificates of Deposit. Contractual maturity date for hybrids and
callable subordinated instruments is the first scheduled conversion date or call date for the purposes of this disclosure. Perpetual sub-debt has been included in >FY28 maturity bucket. Maturities exclude securitisation amortisation.
Capital, funding and liquidity
Term Funding Facility maturities ($bn)
Term debt issuance and maturity profile
1
($bn)
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
IssuanceMaturities
Source: Westpac, RBA
18
12
32
34
31
35
43
20
23
40
31
27
24
20
25
FY18FY19FY20FY21FY221H232H23FY24FY25FY26FY27FY28>FY28
4
5
5
5
4
2
3
3
4
1
7
14
13
43
0.5
1
1
1
1
6
5
21
69
Apr-23May-23Jun-23Jul-23Aug-23Sep-23Oct-23Nov-23Dec-23Jan-24Feb-24Mar-24Apr-24May-24Jun-24
WestpacTotal eligible banks
Covered bondHybridSenior/Securitisation
Subordinated debtTerm Funding Facility (Aus)Funding for Lending Programme (NZ)
Long term wholesale funding
87
Long term wholesale funding back book
1
(%)
55
23
3
14
6
Senior bonds
Covered bonds
Securitisation
Tier 2 capital
AT1 capital
0204060
33
38
20
3
2
4
01020304050
AUD
USD
EUR
GBP
NZD
Other
Indicative wholesale funding costs
(senior unsecured)
0
50
100
150
200
1 year2 year3 year4 year5 year
AUD Mar-23USD Mar-23
AUD Sep-22USD Sep-22
1H23 term debt issuance
1
(%)
81
20
Senior bonds
Covered bonds
38
29
25
7
1
AUD
USD
EUR
GBP
Other
10
25
58
7
2 years
3 years
5 years
>5 years
Long term wholesale funding well diversified
1 Data excludes Term Funding Facility and Funding for Lending Programme. 2 Additional Tier 1 capital (AT1 capital).
Capital, funding and liquidity
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
By program (%)
By currency (%)By tenor (%)
By program (%)
By currency (%)
Charts may not add due to rounding.
Charts may not add due to rounding.
2
Customer franchise
11%
12%
5%
6%
16%
18%
Sep-22Mar-23
WestpacSt.George brands
Customer franchise
MFI share
1,2
89
Customer satisfaction (CSAT)
2
Net Promoter Score (NPS)
2
1 Main Financial Institution for Consumer customers. 2 Due to the change of Strategic NPS provider, historic data (Sep-22) and new data (Mar-23) are not comparable. For further details on metric provider see page 124. 3 Customer numbers related to
businesses sold, held for sale or in run-off at Mar-23 have been excluded from all periods. 4 Other includes WIB, Westpac Pacific and Platforms customers.
Customer franchise
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Business
Consumer
12%
6%
13%
32%
12%
18%
Peer 1Peer 2Peer 3
Westpac
Group
WestpacSt.George brandsPeers
Charts may not add due to rounding
Customer numbers
3
(#m)
10.3
10.4
10.5
1.5
1.5
1.5
1.0
1.0
0.9
12.7
12.9
12.8
Mar-22Sep-22Mar-23
Australian bankingNew ZealandOther
4
New Zealand
7.5
7.6
7.5
7.8
7.47.4
7.5
7.8
7.67.6
Sep-22Mar-23
WestpacSt.George brandsPeers
-1
2
1
9
1
0
5
12
7
6
Sep-22Mar-23
WestpacSt.George brandsPeers
7.4
7.0
7.7
7.5
6.7
7.1
7.4
7.6
7.2
7.5
Sep-22Mar-23
WestpacSt.George brandsPeers
-9
-10
8
-1
-25
-4
-5
8
-10
4
Sep-22Mar-23
WestpacSt.George brandsPeers
62
59
65
68
707070
71
66
64
Sep-22Mar-23
WestpacPeers
7
8
31
33
32
30
23
27
16
15
Sep-22Mar-23
WestpacPeers
Australian banking digital metrics
90
Digital sales
1,3
Average App sessions per day
1
(#m)
Mortgages processed on digital
origination platform (%)
Digitally active customers
1
(#m)Digital transactions
1,2
(#m)Mobile wallet payments
1
(#m)
Customers continue to migrate to digital
1 Refer to page 124 for definition. 2 Digital transactions include all payment transactions (transfer funds, Pay Anyone and BPAY) within Westpac Live and Compass, excluding Corporate Online and Business Banking online. 3 Consumer only.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
0.30
0.320.32
0.37
0.44
41
45
45
43
43
1H212H211H222H221H23
Sales (#m)Sales (%)
3.97
4.48
4.74
4.91
5.21
1H212H211H222H221H23
20.0
34.0
50.050.0
79.0
1H212H211H222H221H23
5.15
5.24
5.31
5.48
5.64
Mar-21Sep-21Mar-22Sep-22Mar-23
298
316
334
356
372
1H212H211H222H221H23
124
158
213
273
320
1H212H211H222H221H23
Up 50%
Up 17%
Up 4%
Up 11%
Up 6%
Up 3%
92% of mortgages in Mar-23
Up 19%
Up 38%
Up 6%
Up 10%
Digital initiatives in 1H23
1 New digital account opening process available for sole traders. Existing digital account opening process available for other customer types.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack91
Improving the digital banking experience for our customers
Customer franchise
Fraud & Scams
Actionable push
notifications
Payments &
Transactions
Expense splitter
P a y To
Ecosystems
Rewards & offers
cashback –
ShopBack
Money
Management
Custom tagging
Accessibility &
Servicing
Voice search,
new digital
service requests
Business
Offering
Open new
business
accounts
1
Sustainability
Collaborating
for impact
Helping when
it matters most
Backing a stronger
Australia and New Zealand
Sustainability
•FY22 Modern Slavery Statement
published – our FY20 and FY21 reports
were rated high by Monash University
and BankTrack
5
•Human Rights Position Statement and
Action Plan updated, incorporating our
position on child safeguarding
•Supporting a First Nations Voice to
Parliament
•Founding member and provided seed
funding to establishtheAustralianChild
SafeguardingBusiness Coalition
•Provided $14.6m+ to Safer Children,
SaferCommunities programin
1H23($57.1m provided since 2020)
•Supporting research into the responsible
use of AI to help businesses scale AI
whilst managing ESG risks
•Involved in evaluating the suitability of
the draft Taskforce on Nature-related
Financial Disclosures guidance for
financial institutions
•Supported 14,200+ Australian customers
with hardship packages in 1H23
•Provided natural disaster support in 1H23
to NZ customers and communities,
following the late January flooding and
Cyclone Gabrielle, including:
−Committed NZ$3m in grants to eligible
business customers and NZ$1m to
organisations assisting with immediate
flood relief and recovery
−Offered temporary overdrafts,
discounted loans and deferral of loan
repayments to eligible customers
•Specialist vulnerability teams assisted
36,500+ Australian customers in 1H23
•Financial education resources offered to
customers through our Davidson Institute
•Specialist assistance to 11,900+
Indigenous and remote Australians
since 2019, through Yuri Ingkarninthi, our
Indigenous Call Centre
•Implementing ourClimate Action Plan –
reducing climate change impacts of our
direct operations and supporting
customers’ transition (detail on following
pages)
•Committed $500m in new lending to
helpfemale-led small businesses to get
started or grow
•Spent $39.8m with diverse suppliers
since 2021, including $11.4m with
Indigenous-owned businesses
1
•Westpac Scholars Trust awarded 100
new scholarships in 1H23.740+active
scholarssupported since 2015
2
•Westpac Foundation’s job creation grants
to social enterprises helped create 750
jobs for vulnerable Australiansin the
six months to December 2022 (6,700+
jobs created since 2015)
3
•Lent NZ$751m to healthy, affordable
and social housingin New Zealand
(target NZ$700m by 2025)
4
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack93
Our commitment to sustainability
Creating better futures together
Note: See footnotes on page 119.
•NewClimate Change PositionStatement
and Action Plan,published
in November2022
•JoinedNet-Zero Banking Alliance (NZBA)
in July 2022:
−Set 2030 targets for five emissions-
intensive sectors in our lending portfolio,
in 2022 (detail on following page)
−Developing new targets, working to
determine appropriate 1.5 ̊C-aligned
pathways
1
and engaging with customers
on their transition plans
•Tailoringproducts and services to help
customers transition to net-zero
Climate action plan
94
Climate Action Plan priority areas
Progress
Becoming a net-zero, climate resilient bank
Sustainability
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
1.Net-zero, climate resilient operations
•On track to reduce our FY23 Scope 1 and 2 direct operational emissions by 52% relative to the 2021
baseline
•Signed virtual power purchase agreements to source equivalent of 100%of the Group’s Australian
electricity demand from renewables from 2H23
2
•Maintained carbon neutral certification
3
for our direct operations and supply chain (non-financed)
in Australia since 2012 and New Zealand since 2019
2. Supporting customers’ transition to net-zero and to build their climate resilience
•Sustainable finance
4
: Supported 23 transactions in 1H23 with a total notional value of $19.7bn
−Transactions included 15loans and 8 bonds
−Westpac contributed $2.1bn of direct lending and was a joint lead manager on $7.3bn of bonds
•Climate change solutions
5
: Cumulative $1.9bn in new lending in 1H23 (over $5.7bn since 2020),
exceeding our target of $3.5bn in new lending from 2020 to 2023
−Our climate change solutions TCE has increased to $12.0bn
−Developing Westpac-specific sustainable finance taxonomy, aim to announce new sustainable
financing target in 2H23
•Increased our ability to support our customers and banking teams on ESG and climate-related
matters through additional resources and training
3. Collaborate for impact on initiatives towards net-zero and climate resilience
•Participated in the Australian Government Treasury consultation on the proposed climate-related
financial disclosure framework
•Participating in Australian Banking Association working groups to improve industry practices in
climate risk, climate disclosures, and financed emissions
•Founding member of the Australian Sustainable Finance Institute and member of its Technical
Advisory Groupto develop a national sustainable finance taxonomy
•Continued collaboration with the Australian Industry Energy Transitions Initiative, including their
February 2023 report which outlines potential pathways for heavy industry decarbonisation
Climate Change Position Statement
and Action Plan –
westpac.com.au/sustainability
Note: See footnotes on page 119.
Net-zero 2030 targets
Sustainability
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack95
Sector
FY21 baseline
2030 financed emissions reduction target
1
23% reduction in Scope 1, 2 and 3 absolute financed emissions by 2030
(relative to 2021 baseline)
We have updated our upstream oil and gas position to support this target
Our position provides
•We will only consider directly financing greenfield oil and gas projects that are in
accordance with the International Energy Agency Net Zero by 2050 (IEA NZE)
scenario
3
or where necessary for national energy security
4
•We will continue to provide corporate lending where the customer has a credible
transition plan
5
in place by 2025
•We will work with customers to support their development of credible transition
plans prior to 2025
Extractives –
Upstream oil and gas
2
7.5 MtCO
2
-e
(absolute financed emissions)
Extractives –
Thermal coal mining
6
$216.7m
(TCE at 30 Sep 2021)
Zero lending exposure
to companies with >5% of their revenue coming directly from thermal coal mining by
2030
Australian commercial real
estate (large customers with
office properties)
9
Baseline and progress to be
disclosed in FY23
62% reduction in Scope 1 and 2 emissions
10
intensity (kgCO
2
-e/m
2
net lettable
area) by 2030 (relative to a 2021 baseline) for Australian large customers with office
properties
Power generation
7
0.26tCO
2
-e/MWh
(emissions intensity)
0.10tCO
2
-e/MWh for Scope 1 and 2 emissions intensity by 2030
Targets set for five sectors in our lending portfolio
Industrials –
Cement production
8
0.66tCO
2
-e/tonne cement
(emissions intensity)
0.57tCO
2
-e/tonne of cement for Scope 1 and 2 emissions intensity by 2030
Note: See footnotes on page 119.
The information on this page contains ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks, uncertainties and assumptions which are,
in many instances, beyond its control. Please refer to the disclaimer on page 126.
For details on our targets and target-setting approach refer to our ‘Net-Zero 2030 Targets and Financed Emissions – our methodology and approach’. We
continue to integrate and operationalise our targets into our processes and lending decisions
In 1H23, increase in lending to climate change solutions mostly
driven by renewable energy and green buildings
Movements in exposures were predominately driven by commodity
price and exchange rate fluctuations, particularly in the oil and gas
sector. Higher oil and gas extraction exposure was also due to a rise
in the liquified natural gas sector. Increase in coal exposure was due
to the issue of a rehabilitation bond in the metallurgical coal sector
Climate-related metrics
96
Exposure to climate change solutions
($bn, TCE)
1
Breakdown of exposure to climate
change solutions
(% of TCE)
1
Mining exposure
($bn, TCE)
2
Sustainability
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
9.3
10.1
10.810.8
12.0
Sep-19Sep-20Sep-21Sep-22Mar-23
Change in climate change solutions
exposure Sep-22 and Mar-23:
Change in mining
exposure Sep-2022 to Mar-23:
46.2
36.9
8.9
2.9
2.4
2.2
0.7
Green buildingsRenewable energy
Low carbon transportForestry
WasteAdaptation infrastructure
Other
TCE
$12.0bn
8.4
5.4
2.4
0.6
7.9
5.0
2.6
0.3
8.7
5.4
2.8
0.5
TotalOther miningOil and gas
extraction
Coal -
thermal &
metallurgical
Mar-22Sep-22Mar-23
Note: See footnotes on page 119.
Chart does not add to 100 due to rounding
Green tailored deposit balances
reduced from $2.1bn at Sep-22
to $746m at Mar-23
Lower balances were due to
customers moving into other deposit
products, in a market with higher
inflation and rising interest rates
Supporting customers with dedicated
carbon trading desks
in Australia and New Zealand
Focus on Australian Carbon
Credit Units and New Zealand Units
Recognised internationally for our positive impact in renewables:
•Awarded 2022 Project Finance International (PFI) Asia-Pacific
Bank of the Year
•#1 Renewables Project Finance bank in Australia in 2022
(IJ Global’s2022 Project Finance league data table)
•Leading financier of Renewables Deal of the Year, Golden Plains wind farm
Sustainable finance
97
Sustainability
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Carbon trading and salesGreen tailored deposits
Atmos Renewable – green loan Mirvac – green loan
Lightsourcebp – green loanQTC – green bond
Awards and recognition
Supported Lightsourcebp with a
green financing package to develop
two new solar farms in Wellington
North (NSW) and Wunghnu (VIC) –
helping support Australia’s energy
transition
These two new greenfield projects
are expected to begin generating
renewable energy for households in
2024, adding 515MWdc of capacity
Supported Mirvac as Sustainability
Coordinator in their $1.1bn
Syndicated Green Loan. This was
the second Green Loan issued under
Mirvac’s Sustainable Finance
Framework which Westpac assisted
Mirvac in executing. Westpac was
also the sole lender on the first
Green Loan issued under the
Framework. The loans were certified
by the Climate Bonds Initiative and
funds will be used to finance or
refinance low carbon buildings
ActedasJointSustainability
CoordinatorforAtmosRenewable’s
GreenLoan. Atmos’s portfolio
includes 9 wind farms and 5 solar
farms across Australia, generating
enough clean energy to power
approximately 475,000 homes
eachyear. The transaction was
one of thelargest financing for an
operatingrenewable portfolio in
Australia andinvolved the
refinancing of multipledifferent
security structures for theexisting
assets
Supported the Queensland Treasury
Corporation (QTC), as Joint Lead
Manager, with a new 10-year $3bn
green bond. QTC is the central
financing authority arm of the
Queensland Government and this
bond’s proceeds will be allocated
against eligible projects and assets
across water infrastructure and low
carbon transport
Mirvac
Note: See footnotes on page 119.
Helping customers transition to a low carbon future
Comprehensive sustainability reporting
A suite of disclosures for more information and depth
Sustainability
2022 Sustainability
Supplement
Available at westpac.com.au/sustainability
98
2021 Annual Report
2022
Annual Report
Net-Zero 2030 Targets and Financed
Emissions – Our methodology and
approach
FY22 Modern Slavery
Statement
Climate Change Position
Statement and Action Plan
Human Rights Position
Statement and Action Plan
Safer Children, Safer
Communities 2022 Impact Report
2022 Sustainability Index
and Datasheet
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Our people
99
Growing our Indigenous workforce
•Increasing representation of employees who
identity as Aboriginal and/or Torres Strait Islander:
−Currently 0.78% (target0.75% by Sept 2023)
−Target 1.5% by Sept2025
•Elder in Residence appointed in the Indigenous
Strategy & Engagement team
•Mandatory Cultural Learning for Australian-based
employees, Executive Team and Boardin FY23
•Celebrated 1,000
th
Jawun secondee in 1H23
Updated policies and initiatives
•Introduced paid leave for: fertility treatment (one
week); domestic and family violence (uncapped);
gender affirmation (up to six weeks); community
breakprovision for Indigenous employees to
reconnect to country
•Expanded international remote working options
•Upstanderinitiative launched – encouraging
employees to speak up and act against racism and
discrimination
Promoting wellbeing
•Chief Mental Health Officer in place since 2018
to oversee Groupmental health strategy
•Assistanceservices for employees and their
families
•10 Employee Advocacy Groups in place,
supporting our diverse and inclusive workplace
Strengthening gender diversityMeasuring organisational health
Organisational Health Index score
5
•Top of second Global quartile
•3 above Global Banking median
Building skills and capability
•Risk management – ~12,000 employees
completed foundational training in 1H23
•Digital and data – upskilling 4,500 employees
in FY23
•Environmental, Social, Governance –
expanded teams across divisions to improve
capability and customer engagement
•Leadership capabilities – development
programs for 2,500 leaders in FY23
Building capability, strengthening inclusion and diversity
1 36% following the appointment of Michael Ullmerin April 2023. 2 40% women, 40% men and 20% of any gender.Westpac Board includes CEO. Executive Team excludes CEO. 3 Senior Leadership replaces Women in Leadership,includes Executive
Team, General Managers and their direct reports (excluding administrative or support roles).4 Measured on Base Salary by organisational job level. 5 Our Voice+ survey includes McKinsey's Organisational Health Index – benchmarkingWestpac’s
organisational health relative toglobal standards.
Females %Mar-23
Target
Progress
Westpac Board40
1
40:40:20
2
Executive Team4540:40:20
2
General Managers3940+/-2%
Senior Leadership
3
4750+/-2%
x
Westpac workforce5550
•Female to male pay gap is less than 3%for
most levels
4
75
in line with FY22
Sustainability
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Segment results
1,646
1,645
47 1,692
85
9
58
1,763
(47)
(34)
1H222H22Add back
Notable Items
2H22 ex-Notable
Items
Net interest
income
Non-interest
income
Operating
expenses
Impairment
charges
Tax and NCI1H23
Up $71m or 4%
Consumer 1H23 performance
101
1 Refer page 124 for definitions. 2 Includes all points of presence including Advisory, Community Banking Centres and Kiosks. Kiosks have been restated in comparatives. Co-located branches are considered two points of presence.
3 Only includes Westpac-owned ATMs.
Consumer
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Key financial metrics
1H222H221H23
Change
on 2H22
Pre-provision profit ($m)2,3322,5762,6894%
Average interest-earning assets ($bn)4204254322%
Net interest margin (%)2.092.162.182bps
Expense to income (%)50.447.446.1(128bps)
Customer deposit to loan ratio (%)59.359.161.2207bps
Mortgage 90+ day delinquencies (%)0.880.750.73(2bps)
Up $118m or 7%
Key operating metrics
1H222H221H23
Change
on 2H22
Active digital banking customers
1
(#m)
5.315.485.64
3%
Active Westpac app
customers
1
(#m)
2.52.73.011%
Branches (#)
2
781732666(66)
Bank@Postlocations (#)
3,5293,5223,506(16)
Co-location branches10274619
ATMs (#)
3
1,1531,071965(106)
Net profit ($m)
Simplification benefits partly offset by higher
staff expenses to enhance service levels
AIEA up 2%, NIM up 2bps
Lower CAPfrom improvement in 90+ day
mortgage delinquencies. 2H22 charge
was higher from an update to modelled
economic scenarios
Simplification benefits partly offset by increased
investmentto enhance service levels
239
679
339
1
851
(2)
(93)
(73)
1H222H22Net interest
income
Non-interest
income
Operating
expenses
Impairment
charges
Tax and
NCI
2H22
Business 1H23 performance
102
Business
Key financial metrics
1H222H221H23
Change
on 2H22
Pre-provision profit ($m)
5049561,29435%
Average interest-earning assets ($bn)
79.683.585.83%
Net interest margin (%)
3.334.074.7871bps
Expense to income (%)
66.148.941.4(Large)
Customer deposit to loan ratio (%)166.4157.1156.0(111bps)
Stressed exposures to TCE (%)
5.075.054.85(20bps)
Key operating metrics
1H222H221H23
Change
on 2H22
Digital sales
1
(%)
282924(5ppts)
Next generation EFTPOS uptake
(‘000 terminals)
892819
Net business loans ($bn)
80.984.985.61%
Business deposits ($bn)
134.7133.3133.4Flat
1 Refer page 124 for definitions.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up $172m or 25%
Net profit ($m)
AIEA up 3%, NIM increased 71bps
Higher CAP reflecting changed economic
forecast partly offset by an overlay release
381
83
150
31
574
306
(10)
(61)
1H222H22Net interest
income
Non-interest
income
Operating
expenses
Impairment
charges
Tax and NCI1H23
WIB 1H23 performance
103
Net profit ($m)
Westpac Institutional Bank
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up $193m or 51%
Key financial metrics
1H222H221H23
Change
on 2H22
Pre-provision profit ($m)49257679939%
Average interest-earning assets ($bn)82.693.798.05%
Net interest margin (%)1.171.341.4612bps
Expense to income ratio (%)54.151.343.6(Large)
Net loans ($bn)74.085.284.7(1%)
Customer deposit to loan ratio (%)141.5136.8133.0(381bps)
Stressed exposures to TCE (%)0.200.350.28(7bps)
Key operating metrics
1H222H221H23
Change
on 2H22
Lending and deposit revenue($m)7999139706%
Sales and risk management income34834843525%
Derivative valuation adjustment (DVA) ($m)(11)(20)52Large
Revenue per average FTE ($’000)41145654119%
AIEA up 5%, NIM increased 12bps
Strong Markets performance
Higher write-backs and recoveries more than
offset the increase in CAP and low new IAP
640
528
9537
61
48426
(19)
(30)
(171)
1H222H22Add back
Notable Items
2H22 ex-Notable
Items
Net interest
income
Non-interest
income
Operating
expenses
Impairment
charges
Tax and NCI1H23
Net profit ($m)
New Zealand 1H23 performance
1
104
1 In NZ$ unless otherwise noted.
New Zealand
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Down $111m or 21%
Down $102m or 19%
Increase in risk and
regulatory spend
Lower interchange fees
due to regulatory change
Key financial metrics
1H222H221H23
Change
on 2H22
Pre-provision profit (NZ$m)
8327237483%
Average interest-earning assets ($bn)
1121161193%
Net interest margin (%)
1.962.042.106bps
Expense to income (%)44.944.745.582bps
Customer deposit to loan ratio (%)
83.480.581.378bps
Stressed exposures to TCE (%)
1.140.971.3336bps
Mortgage 90+ day delinquencies (%)
0.300.220.297bps
Key operating metrics
Mar-22Sep-22Mar-23
Change
Sep-22
Customers (#m)1.491.491.501%
Digital active customers (#m)0.940.960.982%
Branches (#) 114115114(1)
ATMs (#) 446439427(12)
Funds (NZ$bn) (spot)11.710.911.56%
AIEA up 3%,
NIM up 6bps
Increase in CAP due to deterioration in
economic outlook, higher early cycle
delinquencies and weather related overlay
61
62
64
65
1
1
1
1
31
31
32
32
93
94
97
98
Sep-21Mar-22Sep-22Mar-23
MortgagePersonalBusiness
66%
1%
33%
55%
27%
18%
HouseholdBusiness
Institutional
28
30
32
36
22
22
21
21
26
26
25
23
76
7878
80
Sep-21Mar-22Sep-22Mar-23
TransactionSavingsTerm deposits
78.4
77.9
0.5
1.479.8
Mar-22Sep-22ConsumerBusinessMar-23
94.0
96.8
1.40.098.2
Mar-22Sep-22ConsumerBusinessMar-23
New Zealand balance sheet
105
Net loans (NZ$bn)Deposits (NZ$bn)
Loans (NZ$bn, % of total )Customer deposits (NZ$bn, % of total)
New Zealand
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Up 1%Up 2%
Specialist Businesses 1H23 performance
106
Net profit ($m)
1 On 1 Apr-23, the successor fund transfer (SFT) of the unitised superannuation business was completed. 2 Tick indicates if business is included in businesses sold for the period. 3 Part of businesses sold but not included in Specialist Businesses result
as it is part of New Zealand segment.
Specialist Businesses
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Included in businesses sold
2
1H222H221H23
Motor Vehicle Finance & Novated Leasing‒‒
Westpac Life-NZ- Limited
3
‒‒
Westpac Life Insurance
Advance Asset Management
BT Super SFT
1
Contribution from
businesses sold ($m)1H222H221H23
Operating income
203167140
Operating expenses
(75)(49)18
Pre-provision profit
128118158
Net profit9474
111
257
237
493
33
19
256
Net interest
income
2H221H23Operating
expenses
Tax and NCINon-interest
income
2H22
ex-Notable
Items
(855)
1,112
(16)
(31)
1H23
ex-Notable
Items
(25)
Impairment
charges
Notable
Items
Notable
Items
111
126
Businesses sold
Businesses
remaining
Primarily loss on sale of
Australian life insurance
Loss of income from
businesses sold
Simplification benefits
Net gain
on sale of Advanced Asset
Management Limited
Specialist Businesses portfolio
107
Platforms
•Average FUA
1
balance of $130.8bn up 3% on 2H22 supported by
higher equity markets, partly offset by net fund outflows
•Deposits of $7.4bn up 7% on 2H22 due to customers shifting their
asset allocation to higher interest-earning term deposits
Margin lending
•Loan balances of $1.2bn reduced by 7% compared to prior period,
reflecting overall margin lending system decline in a rising interest
rate environment
Auto finance
•Loan balances of $5.4bn down by 24% compared to prior period
reflecting continued portfolio run-off
Westpac Pacific
•Loan balances of $1.4bn up by 2% versus prior period – small
growth in Fiji was partly offset by declining exposure in PNG
reflecting tightened risk appetite
•Deposits of $2.7bn increased by 3% compared to prior period –
increase in PNG offset by small decline in Fiji
Operating expenses
•Operating expenses included costs to prepare businesses for
sale. Excluding these expenses, ongoing business remained
broadly flat
Businesses remaining
1 Funds under administration (FUA). 2 Change on 2H22 based on unrounded numbers. 3 Plan For Life, 31 Dec-22. 4 In run-off.
Specialist Businesses
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Key financial metrics
1H222H221H23
Change
on 2H22
Platforms average FUA ($bn)
135.7127.2130.8
3%
Platforms spot FUA ($bn)
135.2121.4131.0
8%
Platforms deposits ($bn)
2
5.76.87.4
7%
Platform FUA share
(exc. Corp Superannuation)
3
(%)
18.317.817.1(70bps)
Margin lending ($bn)
1.51.31.2
(7%)
Auto finance loans ($bn)
4
8.87.15.4
(24%)
Westpac Pacific loans ($bn)
2
1.31.41.4
2%
Financials excluding Notable Items
and businesses sold ($m)
1H222H221H23
Change
on 2H22
Operating income
481483469
(3%)
Operating expenses
(295)(264)(298)13%
Pre-provision profit
186219171(22%)
Net profit152183
126(31%)
49,593
104,779
105,012
95,891
102,068
Mar-21Sep-21Mar-22Sep-22Mar-23
6,933
9,253
10,856
11,272
13,675
Mar-21Sep-21Mar-22Sep-22Mar-23
Panorama Platform
•Awarded Best Mobile Platform and
Best Client Portal for the fifth
consecutive year
1
•Awarded Highest Quality Platform
rating
2
•Continuous investment in digital
capability, feature improvements and
enhancements based on adviser and
member feedback
•Managed accounts continues to grow
with FUA reaching $13.7bn, up 21%
compared to prior period
•Panorama FUA was $102.1bn with net
outflows of $0.5bn
3
in 1H23. Improving
equity markets and other movements
increased FUA by $6.7bn
BT Panorama
108
Active advisers on BT Panorama
4
(#)
Managed accounts FUA on BT
Panorama ($m)
FUA on BT Panorama
4
($m)Investors on BT Panorama
4
(#)
1 Investment Trends Competitive Analysis & Benchmarking Report, December 2018, 2019, 2020, 2021 and 2022. 2 For details www.bt.com.au/about-bt/bt-financial-group/overview/awards. 3 Net flows included $1.7bn pension payments. Excluding this,
net flows were $1.2bn. 4 Migration from BT Wrap to Panorama was completed in June 2021.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Specialist Businesses
Up 6%
115,369
234,948
236,741
250,809
250,393
Mar-21Sep-21Mar-22Sep-22Mar-23
Broadly flat
3,524
6,034
6,059
6,142
6,028
Mar-21Sep-21Mar-22Sep-22Mar-23
Down 2%
Up 21%
Down 3%Up 6%
Broadly flat
Up 26%
Economics
Australian and New Zealand economic forecasts
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Key economic indicators (%)
at3 May 2023
20222023Calendar years
Q2Q3Q4Q1EQ2FQ3FQ4F202120222023F2024F
WorldGDP
1
-------6.03.33.03.1
AustraliaGDP
2
3.15.92.72.51.81.21.04.62.71.01.5
Unemployment – end period
3.83.53.53.63.53.94.54.73.54.55.0
CPI headline – year end
6.17.37.87.06.35.24.03.57.84.03.1
Interest rates –cash rate
0.852.353.103.603.853.853.850.103.103.852.85
New ZealandGDP
2
0.46.42.22.91.40.00.43.32.20.4-0.3
Unemployment – end period
3.33.33.43.43.63.84.03.23.44.05.1
Consumer prices
7.37.27.26.75.95.54.55.97.24.52.7
Interest rates –official cash rate
2.003.004.254.755.505.505.500.754.255.504.25
Key economic indicators (%)
at 3 May 2023
202120222023F2024F
AustraliaCredit growth
Total – year end
6.87.83.23.5
Housing – year end
7.46.53.84.2
Business – year end
7.311.92.82.6
New ZealandCredit growth
Total – year end
7.54.62.83.7
Housing – year end
10.54.42.33.8
Business – year end
3.65.43.83.7
Private sector credit growth (% ann)
Sources: RBA, Westpac Economics
Economics
Sources: RBA, Statistics NZ, Westpac Economics
1 Year average growth rates. 2 Through the year growth rates.
Sources: IMF, RBA, Statistics NZ, Westpac Economics
-8
-4
0
4
8
12
16
Dec-09Dec-11Dec-13Dec-15Dec-17Dec-19Dec-21Dec-23
Total credit Australia
Housing Australia
Business Australia
Total credit New Zealand
Westpac
f’casts
% ann
110
Australian housing market
Australian dwelling prices (%, 3 month annualised)
Sources: CoreLogic, Westpac Economics
Sources: CoreLogic, Westpac Economics
Capital cityPop’n
Last 3 mths
(to Apr-23)
Last 12 mths
(Apr-23)
Last 5 years
(to Apr-23)
Sydney5.3mUp 3.0%Down 10.7%Up 12.1%
Melbourne5.0mUp 0.3%Down 8.9%Up 2.1%
Brisbane2.6mUp 0.1%Down 9.8%Up 28.6%
Perth2.2mUp 1.0%Up 1.3%Up 17.8%
Westpac Economics dwelling price forecasts (annual %)
* average last 10yrs
Sources: CoreLogic, Westpac Economics
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Dwelling prices (% change over period)
Capital cityPop’navg*
2020202120222023F2024F
Sydney5.3m
6.32.725.3
-12.115
Melbourne5.0m
5.0-1.315.1
-8.1-15
Brisbane2.6m
4.93.627.4
–1.1-16
Perth2.2m
1.17.313.1
3.608
Australia26m
5.11.820.9-7.105
-20
-15
-10
-5
0
5
10
15
20
25
30
35
40
Apr-15Apr-16Apr-17Apr-18Apr-19Apr-20Apr-21Apr-22Apr-23Apr-24
%
rate cuts
rate hikes
COVID-19
2019
election
‘Delta’
Macro-prudential
measures
Macro-
prudential
measures
Prices stabilise, ahead of 2024 lift
Economics
111
New Zealand housing market
New Zealand dwelling prices (index)
Sharp downturn as interest rates have increased
Sources: REINZ, Westpac Economics
Economics
Sources: CoreLogic, REINZ, Westpac Economics
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
750
1250
1750
2250
2750
750
1250
1750
2250
2750
200720092011201320152017201920212023
Auckland
Canterbury
Wellington
Other regions
IndexIndex
House prices (nationwide, index)
Sources: CoreLogic, Westpac Economics
Monthly house sales and prices (% yr)
-20
-10
0
10
20
30
40
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
2004200720102013201620192022
Sales
%yr
Sales (lhs)
House prices (rhs)
Source: REINZ
Dwelling prices (% change over period)
RegionPop’n
Last 3 mths
(to Mar-23)
Last 12 mths
(to Mar-23)
Last 5 years
(to Mar-23)
Auckland
1.7mDown 3%Down 15%Up 14%
Wellington
0.5mDown 3%Down 19%Up 30%
Canterbury
0.7mDown 1%Down 7%Up 45%
Nationwide
5.1mDown 2%Down 13%Up 31%
Forecast
(Annual %)
Ave. past
10 years
202020212022f2023f2024f
Nationwide
10%+17%+27%-12%-9%+1%
-20
-15
-10
-5
0
5
10
15
20
25
30
35
0
500
1000
1500
2000
2500
3000
20102012201420162018202020222024
Annual growth (right axis)
Level (left axis)
Index = 1000 in 2010%yr
Westpac
forecasts
112
Appendix
Appendix 1: Net profit ex Notable Items
1
114
1 For further information refer to Westpac’s 2023 Interim Results Announcement.
Appendix
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
$m
1H22 2H22 1H23
Change
1H23 – 1H22
(%)
Change
1H23 – 2H22
(%)
Net interest income8,0218,5859,202157
Non-interest income1,7101,5891,669(2)5
Net operating income9,73110,17410,871127
Expenses(5,142)(5,039)(4,988)(3)(1)
Pre-provision profit4,5895,1355,8832815
Impairment charges(139)(196)(390)18199
Tax and non-controlling interests (NCI)(1,349)(1,472)(1,670)2413
Net profit3,1013,4673,8232310
Appendix 2: 1H23 Notable Items and impact of businesses sold
1
1 For further information refer to Westpac’s 2023 Interim Results Announcement. 2 Economic hedges and hedge ineffectiveness, included in cash earnings adjustments in previous periods. 3 Referred to as Cash earnings in previous periods. 4 Referred
to as Cash earnings excluding Notable Items in previous periods.
Appendix
($m)Net Profit
Hedging
Notable
Items
2
Net Profit
Less
hedging
Notable
Items
3
Asset sales
and
revaluations
Notable
Items
Net Profit
Less
Notable
Items
4
Impact of
businesses
sold
Net Profit
Less
Notable
Items &
impact of
business
sold
2H22Net
ProfitLess
Notable
Items
& impact
ofbusiness
sold% change
Net interest
income
9,113(89)9,202-9,202-9,2028,5857%
Non-interest
income
1,890(22)1,9122431,6691401,5291,4228%
Net operating
income
11,003(111)11,11424310,87114010,73110,0077%
Expenses(4,988)-(4,988)-(4,988)18(5,006)(4,990)Flat
Pre-provision
profit
6,015(111)6,1262435,8831585,7255,01714%
Impairment
charges
(390)-(390)-(390)-(390)(196)99%
Tax and non-
controlling
interests (NCI)
(1,624)33(1,657)13(1,670)(47)(1,623)(1,428)14%
Net profit4,001(78)4,0792563,8231113,7123,3939%
115Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Appendix 3: Notable customer remediation
1 Excludes provisions and costs associated with litigation. Notable Items only. These provisions were raised in the individual years. The data is not net of utilisation.
Appendix
Milestones in 1H23
• Paid $103 million to more than
500,000 customers in 1H23
• 4 major remediation programs
were closed in 1H23 including
Advice-related program
116Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Provisions for customer refunds, payments
and associated costs
1
($m)FY17FY18FY19FY20FY21FY221H23Total
Banking94122362144(135)2-589
Wealth7514680220825151-1,533
Implementation costs–6223219619532-717
Net profit
impact of above
11823197738421860-1,988
Provisions for customer compensation and associated costs
•There were no notable customer remediation provisions raised in 1H23
•Small customer remediations treated in relevant operating income and
expense line
Appendix 4: Businesses exited
1 The value of capital released also includes the benefit of lower RWA. 2 BT personal and corporate superannuation funds.
Transactions completedCompleted
Divestment CET1 benefit
(bps, $m
1
)
Westpac NZ Wealth AdvisoryDec 2020–
Westpac General InsuranceJul 202112bps, ~$500m
Vendor FinanceJul 20211bp, ~40m
Westpac LMIAug 20217bps, ~$300m
Westpac Life-NZ- LimitedFeb 20227bps, ~$300m
Motor Vehicle FinanceMar 20228bps, ~$350m
Westpac Life Insurance ServicesAug 202213bps, ~$500m
Advance Asset Management LimitedMar 2023
8bps, ~$350m
Successor funds transfer (SFT) of Superannuation
2
1 Apr 2023
Divestment benefits56bps, ~$2,340m
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack117
Appendix
Appendix 5: Reinventure– investing in fintech businesses
New business models
118
New technology capabilitiesData, AI and analytics
Logos are of the respective companies.
Appendix
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Open Banking API platform that provides
connectivity to over 100 financial sources
across Australia and NZ
Full stack payments
platform
Uses data to shed light on
high volume crimes, improving
prevention and detection
Digital financial service company
offering credit products to tech-
savvy Australian consumers
and businesses
Helps home sellers make
decisions about who they
choose to sell their property
Business loan marketplace
that matches SMEs to the
best lender based on their
characteristics and needs
Logistics and hospitality
software providing ordering,
delivery and payment
functionality
AI-powered, context-as-a-service
platform, to deliver personalised
experiences to customers
B2B platform for physical retail stores
that provides insights through their AI
engine and in-store sensors
A consumer digital
lending platform
Conversational voice-based AI for digital
interviewing, powered by machine learning
Westpac has committed $150m in fintech venture capital funds, managed by Reinventure
Reinventure enables Westpac to access insights and adjacent business opportunities, both in Australia and offshore
The model also helps Westpac to source commercial partnerships that create value for customers
A leading digital credit
platform in Indonesia
Empowering banks to connect
seamlessly with merchants
and their customers
Providing digital
mortgage broking
Enterprise cyber security
company that protects
businesses from malicious
bot attacks
Enabling software
development teams to scale
processes and improve
code quality
Digitised debt collection,
leveraging modern
communications, automation
and machine learning
A fund of funds for
cryptocurrency and
blockchain technology
Smart receipts that
automatically link purchase
receipts to customers’
bank accounts
Pioneering a new asset class
called Tradeable Income
Based Securities (TIBS)
Creating real-game assets
for developers, using
blockchain technology
Helps banks and fintechs make
better decisions using a single
API and dashboard to manage
KYC/AML and fraud
Helping Australians create
their wills online
A one-click checkout
platform transforming
online transactions
Data-science-as-a-service AI-powered
donor scoring software for the NFP sector
AI company that integrates neuroscience
into their platform creating capability that not
only manages complex problems but is able
to form intrinsic relationships with humans
Appendix 6: Sustainability –footnotes
Our commitment to sustainability.
1.Spend with diverse and Indigenous suppliers are defined in the Glossary section in our 2022 Sustainability Index and Datasheet.
2.Westpac Scholars Trust (ABN 35 600 251 071) is administered by Westpac Scholars Limited (ABN 72 168 847 041) as trustee for the Westpac Scholars Trust. Westpac Scholars Trust is a private charitable trust
and neither the Trust nor the Trustee are part oftheWestpac Group. Westpac provides administrative support, skilled volunteering, and funding for operational costs of Westpac Scholars Trust.
3.Westpac Foundation is administered by Westpac Community Limited (ABN 34 086 862 795) as trustee for Westpac Community Trust (ABN53 265 036 982). The Westpac Community Trust is a Public Ancillary
Fund, endorsed by the ATO as a Deductible Gift Recipient. None of Westpac Foundation, Westpac Community Limited nor the Westpac Community Trust are part of Westpac Group. Westpac provides
administrative support, skilled volunteering, donations and funding for operational costs of Westpac Foundation.
4.This is a cumulative WNZL target (building on FY20 exposure) and includes Kiwibuildand shared equity (a form of shared home ownership, often between an individual and an organisation), as well as Westpac’s
Warm Up lending.
5.Rated ‘A’ by Monash University in theirModern Slavery Disclosure Quality Ratings – ASX 100 Companies Update 2022 report for ourFY20 and FY21 modern slavery disclosures; and recognisedas one of three
‘front runners’ in BankTrack’sGlobal Human Rights Benchmark Report 2022 for our FY21 modern slavery disclosures.
Becoming a net-zero, climate resilient bank.
1.A pathway to net-zero by mid-century, or sooner, including CO
2
-e emissions reaching net-zero at the latest by 2050, consistent with a maximum temperature rise of 1.5°C above pre-industrial levels by 2100.
2.Delivered the second phase of our renewables transition program. This phase consists of a virtual power purchase agreement (i.e.generation exported to grid and distributed to sites through the national
transmission and distribution network) with Flow Power to source renewable electricity from Ararat Wind Farm in Victoria and Berri Solar Farm + Battery in South Australia. The third phase will seek to deliver the
remainder of the transition to source the equivalent of 100% of our global electricity consumption from renewable sources by theend of 2025.
3.Certification is obtained for Westpac’s Australian and New Zealand direct operations and supply chain (non-financed) under the Australian Government’s Climate Active Carbon Neutral Standard for Organisations
and the New Zealand Toitū net carbonzero certificationrespectively. Further information can be found on the Sustainability Performance Reports page on our website.
4.Sustainable finance transactions refers to green, social, sustainability, sustainability-linked and re-linked loans and bonds. Westpac’s approach to sustainable finance is aligned with several relevant industry
guidelines and principles, such as those issued by the Loan Market Association, International Capital Markets Association andth e Climate Bond Initiative.
5.Climate change solutions activities are defined in the Glossary section in our 2022 Sustainability Index and Datasheet. New lending represents the total of new and increases in lending commitments, excluding
refinances.
Targets set for five sectors in our lending portfolio.
1.Financed emissions are the Group’s Scope 3 emissions attributable to its lending portfolios. We aim to achieve these targets by 30 September 2030.
2.Upstream oil and gas includes exploration, extraction and drilling companies, integrated oil and gas companies (that have upstream activities), and LNG producers. The scope does not include midstream and
downstream companies.
3.IEA NZE scenario specifies that no new (greenfield) oil and gas fields are needed beyond those projects that have already been committed (i.e.approved for development) as of 18 May 2021. The IEA NZE scenario
is the International Energy Agency’s Net Zero by 2050: A Roadmap for the Global Energy Sector report, 2021.
4.Where the Australian or New Zealand Government or regulator determines (or takes a formal public position) that supply from the asset being financed is necessary for national energy security.
5.A credible transition plan should be developed by reference to the best available science and should include Scope 1, 2 and 3emissions and actions the company will take to achieve GHG reductions by 2050
aligned with a 1.5°C pathway.
6.Companies with >5% of their revenue coming directly from thermal coal mining (i.e.the production and sale of thermal coal). Adjacent sectors (including mining service providers) will be covered in other targets as
appropriate. Transactional banking and rehabilitation bonds are excluded from our target.
7.Companies that are electricity generators include customers with >10% revenue coming from power generation or >5% revenues from thermal coal electricity generation. Target excludes electricity transmission /
distribution companies and Scope 3 emissions of electricity generators.
8.Companies that produce clinker in-house. Target includes emissions generated from calcination in clinker production as well as fuel combustion and electricity consumption associated with the cement production
process.
9.Discrete borrowers with office properties comprising a majority of their portfolio and with commercial real estate TCE > $75 million within Specialised Lending –Property Finance (Investment only) and Corporate
portfolios, as defined under Pillar 3 reporting. This excludes construction finance.
10.Base building operational Scope 1 and 2 emissions. Target excludes all Scope 3 emissions (e.g.tenant emissions from electricity and appliance use, construction, embodied emissions and corporate activities).
Climate-related metrics.
1.Climate change solutions activities are defined in the Glossary section in our 2022 Sustainability Index and Datasheet.
2.Other mining includes iron ore, metal ore, construction material, exploration and services. Exposure values reflect TCE for the mining sector across Westpac Group at 31 March 2023. The mining population is
defined by relevant ANZSIC codes.
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack119
The information on this page contains ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks,
uncertainties and assumptions which are, in many instances, beyond its control. Please refer to the disclaimer on page 126.
Appendix
Appendix6: Sustainability
Industry recognition
120
Sustainability indexesInclusion and diversity recognition
Appendix
Member of the DJSIIndices
since2002
Member of the FTSE4Good Index Series, of which Westpac has
been a member since 2001
At July 2022, Westpac has received
an MSCI ESG Rating of A
2
Recognised in the Bloomberg Gender
Equality Index for the 7
th
consecutive year
Accredited as Level 1 Activate as a
Carer Friendly Employer under the
CarersNSWCarers + Employers
Program
1 Copyright ©2023 Sustainalytics. All rights reserved. The information, data, analyses and opinions contained herein: (1) includes the proprietary information of Sustainalytics and/or its content providers; (2) may not be copied or redistributed except as
specifically authorized; (3) do not constitute investment advice nor an endorsement of any product , project, investment strategy or consideration of any particular environmental, social or governance related issues as part of any investment strategy; (4) are
provided solely for informational purposes; and (5) are not warranted to be complete, accurate or timely. Neither Sustainalyticsnor its content providers are responsible for any trading decisions, damages or other losses related to it or its use. The use of the
data is subject to conditions available at https://www.sustainalytics.com/legal-disclaimers. 2 The inclusion of Westpac in any MSCI index, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship,
endorsement or promotion of Westpac by MSCI or any of its affiliates. The MSCI indexes are the exclusive property of MSCI. MSCI and the MSCI index names and logos are trademarks or service marks of MSCI or its affiliates.
Rated Prime status of “C”
by ISS ESG
Achieved highest ISS QualityScore
for Socialdimension
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Named within Top 10 Employer for
gender equality through Equileap
Recognised in the SEEK Talent
Acquisition Awards for Best Employer
Brand initiative for our Graduate
‘Uncommon minds’ campaign for the
second year in a row.
At March 2023, Westpac has received an ESG Risk Rating of
21.5 from Sustainalytics and was assessed to be at Medium risk
of experiencing material financial impacts from ESG factors
1
Awarded first place in the Access &
Inclusion Index Top Performers
2021-22 list
Appendix 6: Sustainability
121
Key commitments and partnerships
Appendix
Carbon MarketsInstitute
CorporateMember
UN Environment
Programme Finance
Initiative
Founding Member(1991)
Commitment to United Nations Global
Compact Signatory (2002), Global
Compact Network Australia Founding
Member(2009)
SupplyNation
(for Indigenous owned
businesses)
Founding Member(2010)
Australian Industry
Energy Transitions Initiative
Partner (2022)
Social Traders
(for certified social enterprises)
Member (2016)
Financial Stability Board’s Task
Force on Climate-related
Financial Disclosures
Align with andsupport
UN Sustainable DevelopmentGoals
CEO Statement of Commitment(2016)
Paris ClimateAgreement
Supporter(2015)
United Nations
Tobacco-Free Finance pledge
Founding Signatory (2018)
Australian Sustainable Finance Initiative
Founding Member
The EquatorPrinciples
FoundingAdopter,
First Australian Bank(2003)
Climate BondsInitiative
Partner
Carbon NeutralCertification
(Australia)
Since2012 (previously NCOS)
Principles for ResponsibleBanking
Signatory(2019)
RE100, an initiative of The
Climate Group in partnership
withCDPMember(2019)
The Valuable 500
Signatory (2021)
UN Women
Partner(2021)
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Industry-led UN-convened
Net-Zero Banking Alliance
Joined 2022
Toitū net carbonzero
certified (New Zealand)
Since2019
Taskforce on Nature-related Financial
Disclosures
Forum member (2021)
Global Reporting Initiative
Align with
Sustainability Accounting
Standards Board
Align with
WeConnectInternational
(for women owned businesses)
Member (2020)
Appendix 7: Definitions – credit quality
122
Appendix
Non-performing not
impaired
Includes those credit exposures that are in default, but where it is expected that
the full value of principal and accrued interest can be collected, generally by
reference to the value of security held
Provision for
expected credit
losses
Expected credit losses (ECL) are a probability-weighted estimate of the cash
shortfalls expected to result from defaults over the relevant timeframe. They are
determined by evaluating a range of possible outcomes and taking into account
the time value of money, past events, current conditions and forecasts of future
economic conditions
Collectively
assessed
provisions
(CAP)
CAP for ECL under AASB 9 represent the ECL which is collectively assessed in
pools of similar assets with similar risk characteristics. This incorporates forward
looking information and does not require an actual loss event to have occurred
for an impairment provision to be recognised
Individually
assessed
provisions (IAP)
Provisions raised for losses on loans that are known to be impaired and are
assessed on an individual basis. The estimated losses on these impaired loans
is based on expected future cash flows discounted to their present value and, as
this discount unwinds, interest will be recognised in the income statement
Stage 1: 12 months
ECL – performing
For financial assets where there has been no significant increase in credit risk
since origination a provision for 12 months ECL is recognised. Interest revenue is
calculated on the gross carrying amount of the financial asset
Stage 2: Lifetime ECL
– performing
For financial assets where there has been a significant increase in credit risk
since origination but where the asset is still performing a provision for lifetime ECL
is recognised. Interest revenue is calculated on the gross carrying amount of the
financial asset
Stage 3 Lifetime ECL
– non-performing
For financial assets that are non-performing a provision for lifetime ECL is
recognised. Interest revenue is calculated on the carrying amount net of the
provision for ECL rather than the gross carrying amount
Impaired
Includes exposures that have deteriorated to the point where full collection of
interest and principal is in doubt, based on an assessment of the customer’s
outlook, cash flow, and the net realisation of value of assets to which recourse
is held:
•Facilities 90 days or more past due, and full recovery is in doubt: exposures
where contractual payments are 90 or more days in arrears and the net
realisable value of assets to which recourse is held may not be sufficient to
allow full collection of interest and principal, including overdrafts or other
revolving facilities that remain continuously outside approved limits by
material amounts for 90 or more calendar days;
•Non-accrual facilities: exposures with individually assessed impairment
provisions held against them, excluding restructured loans;
•Restructured facilities: exposures where the original contractual terms have
been formally modified to provide for concessions of interest or principal for
reasons related to the financial difficulties of the customer;
•Other assets acquired through security enforcement (includes other real
estate owned): includes the value of any other assets acquired as full or
partial settlement of outstanding obligations through the enforcement of
security arrangements; and
•Any other facility where the full collection of interest and principal is in doubt
Stressed exposures
Watchlist and substandard, non-performing not impaired, and impaired
exposures
Total committed
exposures (TCE)
Represents the sum of the committed portion of direct lending (including funds
placement overall and deposits placed), contingent and pre-settlement risk plus
the committed portion of secondary market trading and underwriting risk
Watchlist and
substandard
Loan facilities where customers are experiencing operating weakness and
financial difficulty but are not expected to incur loss of interest or principal
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Appendix 7: Definitions – segments, earnings drivers, capital and
liquidity
123
Appendix
Capital and liquidity
Capital ratiosAs defined by APRA (unless stated otherwise)
Committed
liquidity facility
(CLF)
The RBA makes available to Australian Authorised Deposit-taking Institutions
(ADIs) a CLF that, subject to qualifying conditions, can be accessed to meet LCR
requirements under APS210 Liquidity. APRA announced in September 2021 that
ADIs subject to the LCR should reduce their CLF usage to zero by 1 January 2023
High quality liquid
assets (HQLA)
Assets which meet APRA’s criteria for inclusion as HQLA in the numerator of the
LCR
Internationally
comparable
ratios
Internationally comparable regulatory capital ratios are Westpac’s estimated ratios
after adjusting the capital ratios determined under APRA Basel III regulations for
various items. Analysis aligns with the APRA study titled “International capital
comparison study” dated 13 July 2015
Leverage ratio
As defined by APRA (unless stated otherwise). Tier 1 capital divided by ‘exposure
measure’ and expressed as a percentage. ‘Exposure measure’ is the sum of on-
balance sheet exposures, derivative exposures, securities financing transaction
exposures and other off-balance sheet exposures
Liquidity
coverage ratio
(LCR)
An APRA requirement to maintain an adequate level of unencumbered high quality
liquid assets, to meet liquidity needs for a 30 calendar day period under an APRA-
defined severe stress scenario. Absent a situation of financial stress, the value of
the LCR must not be less than 100%. LCR is calculated as the percentage ratio of
stock of HQLA and CLF over the total net cash out-flows in a modelled 30 day
defined stressed scenario
Net stable funding
ratio (NSFR)
The NSFRis defined as the ratio of the amount of available stable funding (ASF) to
the amount of required stable funding (RSF) defined by APRA. The amount of ASF
is the portion of an ADI’scapital and liabilities expected to be a reliable source of
funds over a one year time horizon. The amount of RSF is a function of the liquidity
characteristics and residual maturities of an ADI’s assets and off-balance sheet
activities. ADI’s must maintain an NSFR of at least 100%
Risk weighted
assets or RWA
Assets (both on and off-balance sheet) are risk weighted according to each asset’s
inherent potential for default and what the likely losses would be in case of default.
In the case of non-asset-backed risks (ie. market and operational risk), RWA is
determined by multiplying the capital requirements for those risks by 12.5
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Segments
Consumer
Consumer provides banking products and services, including mortgages, credit
cards, personal loans, and savings and deposit products to Australian retail
customers
Business
Business serves the banking needs of Australian small business, Agribusiness and
Commercial customers
WIB
Westpac Institutional Bank (WIB) provides a broad range of financial products and
services to corporate, institutional and government customers
Westpac NZ
Westpac New Zealand provides banking, wealth and insurance products and
services for consumer, business and institutional customers in New Zealand
Specialist
Businesses
Specialist Businesses was established in May 2020 by combining the operations
that Westpac identified to be exited as part of its simplification agenda. Since its
formation, nine business divestments, including two in First Half 2023, have been
completed. The merger of BT’s personal and corporate superannuation funds with
Mercer Super Trust through a SFT and the sale of its AAML business to Mercer
Australia were completed. The remaining operations include Platforms, Westpac
Pacific, margin lending and auto finance business which is in run-off
Group Businesses
or GB
Group Businesses includes support functions such as Treasury, Customer
Services and Technology, Corporate Services and Enterprise Services. It also
includes Group-wide elimination entries arising on consolidation, centrally raised
provisions and other unallocated revenue and expenses
Earnings drivers
Average interest-
earning assets
(AIEA)
The average balance of assets held by the Group that generate interest income.
Where possible, daily balances are used to calculate the average balance
Group net
interest margin
Calculated by dividing net interest income by average interest-earning assets
(annualised where applicable)
Core net interest
margin
Calculated by dividing net interest income excluding Notable Items and Treasury &
Markets by average interest-earning assets (annualised where applicable)
Pre-provision
profit
Net operating income less operating expenses
Full-time
equivalent
employees (FTE)
A calculation based on the number of hours worked by full and part-time employees
as part of their normal duties. For example, the full-time equivalent of one FTE is 76
hours paid work per fortnight
Appendix 7: Definitions – other
124
Appendix
Branch
transactions
Branch transactions are typically withdrawals, deposits, transfers and payments
Customer
satisfaction or
CSAT
The Customer Satisfaction score is an average of customer satisfaction ratings of
the customer’s main financial institution for consumer or business banking on a
scale of 0 to 10 (0 means ‘extremely dissatisfied’ and 10 means ‘extremely
satisfied’)
CSAT (Main Bank
Service
Satisfaction)
(Westpac NZ)
Source: 3 month rolling Retail Market Monitor data (survey conducted by Camorra
Research). Respondents are asked to rate the overall level of service they receive
from their main bank (self-selected which ONE bank is their main provider of
financial services) on a scale of 1 (Poor) to 5 (Excellent). The rating represents % of
respondents who scored 4 (Very Good) or 5 (Excellent)
CSAT – overall
consumer
Source: Fifth Dimension (5D) for March 2023 (1H23); DBM Consultants Consumer
Atlas for September 2022 (2H22), 6MR. MFI customers
CSAT – overall
business
Source: Fifth Dimension (5D) for March 2023 (1H23); DBM Consultants Business
Atlas for September 2022 (2H22), 6MR. MFI businesses
Digitally active
Australian consumer and business customers who have had an authenticated
session (including Quickzone) on Westpac Group digital banking platforms in the
prior 90 days
Digital sales
The percentage of quality sales in a 12-week period that were digitally initiated
(percentage against the count of all quality sales in that 12-week period)
Digital
transactions
Digital transactions including all payment transactions (Transfer Funds, Pay Anyone
and BPAY) within Westpac Live and Compass, excl. Corporate Online and Business
Banking online
Active Westpac
app customers
Westpac app users using the iON(Android +iOS) experiencewith a digital login in
the 90 day period. Segment is Consumer and Business
Mobile wallet
payments
Count of transactions that use a digital card via apple pay, fitbitpay, garminpay,
google pay and samsungpay products
Average App
sessions per day
Total number of sessions on Westpac Live & Compass initiated using an app over
total number of days within a half year period
MFI share
MFI share results are based on the number of customers who have a Main Financial
Institution (MFI) relationship with an institution, as a proportion of the number of
customers that have a MFI relationship with any institution
Consumer MFI
share
Source: Fifth Dimension (5D) for March 2023 (1H23); DBM Consultants Consumer
Atlas for September 2022 (2H22), 6MR. MFI customers
Net Promoter
Score or NPS
Net Promoter Score measures the net likelihood of recommendation to others of the
customer’s main financial institution for retail or business banking. Net Promoter
Score
SM
is a trademark of Bain & Co Inc., SatmetrixSystems, Inc., and Mr Frederick
Reichheld. Using a 11 point numerical scale where 10 is ‘Extremely likely’ and 0 is
‘Extremely unlikely’, Net Promoter Score is calculated by subtracting the percentage
of Detractors (0-6) from the percentage of Promoters (9-10)
NPS – Mobile App
Source: Fifth Dimension (5D) for March 2023 (1H23), 6MR. MFI customers. Mobile
App NPS measures the likelihood to recommend the customer’s MFI Mobile App
used in the last 4 weeks for retail banking
NPS Consumer
(Westpac NZ)
Source: 3 month rolling Retail Market Monitor data (survey conducted by Camorra
Research). Respondents are asked about likelihood to recommend their main bank
to family and friends on a scale of 1 (extremely unlikely) to 10 (extremely likely). Net
Promoter Score is represents % of Promoters (recommend score of 9 or 10) minus
% of Detractors (recommend score of 1 to 6)
NPS – overall
consumer
Source: Fifth Dimension (5D) for March 2023 (1H23); DBM Consultants Consumer
Atlas for September 2022 (2H22), 6MR. MFI customers
NPS – overall
business
Source: Fifth Dimension (5D) for March 2023 (1H23); DBM Consultants Business
Atlas for September 2022 (2H22), 6MR. MFI businesses
St.George(SGB)
brands
SGB brands (Consumer): St.GeorgeBank, Bank of Melbourne, BankSA, for DBM
also includes RAMS, Dragondirect
SGB brands (Business): St.GeorgeBank, Bank of Melbourne and BankSA
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
For all shareholding enquiries relating to:
•Address details and communication preferences
•Updating bank account details, and participation in the dividend
reinvestment plan
Investor Relations ContactShare Registry Contact
For all matters relating to Westpac’s strategy,
performance and results
125
Justin McCarthy
General Manager, Investor Relations
Arthur Petratos
Manager, Shareholder Services
Rebecca Plackett
Head of Corporate Reporting and ESG
Andrea Jaehne
Head of Investor Relations,
Ratings Agencies and Analysis
Jacqueline Boddy
Head of Debt Investor Relations
Contact us
westpac@linkmarketservices.com.auinvestorrelations@westpac.com.au
investorcentre.linkmarketservices.com.auwestpac.com.au/investorcentre
1800 804 255+61 2 9178 2977
Investor Relations Team
James Wibberley
Manager, Investor Relations
Catherine Garcia
Head of Investor Relations,
Institutional
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Nathan Fontyne
Graduate, Investor Relations
Disclaimer
The material contained in this presentation is intended to be general background information on Westpac Banking Corporation (Westpac) and its activities.
The information is supplied in summary form and is therefore not necessarily complete. It is not intended that it be relied uponas advice to investors or potential investors, who should consider seeking independent professional advice depending upon
their specific investment objectives, financial situation or particular needs. The material contained in this presentation may include information derived from publicly available sources that have not been independently verified. No representation or
warranty is made as to the accuracy, completeness or reliability of the information.
All amounts are in Australian dollars unless otherwise indicated.
The financial information in this presentation is presented in accordance Australian Accounting Standards (AAS) and is also compliant with International Financial Reporting Standards. In 2022 and earlier reporting periods, Westpac reported a non-AAS
financial measure of profit referred to as “cash earnings” as well as reporting “Notable Items” and a further non-AAS profit measure excluding these Notable Items in both external and internal reporting. In First Half 2023, Westpac ceased reporting cash
earnings and cash earnings excluding Notable Items and will use net profit attributable to owners of Westpac (net profit) as Westpac’s key measure of financial performance. To assist in explaining our financial performance, Westpac will continue to
report Notable Items which represent certain items that management believe are not reflective of the Group’s ongoing businessperformance. Refer to page 38 for details of the Notable Items impacting Westpac’s 2023 Interim Financial Results.
In assessing Westpac’s performance and that of our operating segments we use a number of financial measures, including amounts, measures and ratios that are presented on a non-AAS basis. Non-AAS financial measures and ratios do not have
standardised meanings under AAS. As such they are unlikely to be directly comparable to similar measures presented by other companies and should not be viewed in isolation from, or as a substitute for, the AAS results.
Refer to Westpac’s 2023 Interim Financial Results (incorporating the requirements of Appendix 4D) for the six months ended 31March 2023 available at
www.westpac.com.auin the section “Results Announcement to the market - Introduction” for details
of the presentation changes and non-AAS financial measures.
This presentation contains statements that constitute “forward-looking statements” within the meaning of Section 21E of the US Securities Exchange Act of 1934. Forward looking statements are statements that are not historical facts. Forward-looking
statements appear in a number of places in this presentation and include statements regarding our intent, belief or current expectations with respect to our business and operations, macro and micro economic and market conditions, results of operations
and financial condition, capital adequacy and risk management, including, without limitation, future loan loss provisions andfinancial support to certain borrowers, forecasted economic indicators and performance metric outcomes, indicative drivers,
climate- and other sustainability-related statements, commitments, targets, projections and metrics, and other estimated and proxy data.
We use words such as ‘will’, ‘may’, ‘expect’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘indicative’, ‘risk’, ‘aim’, ‘outlook’, ‘forecast’, ‘f’cast’, ‘f’, ‘assumption’, ‘projection’, ‘target’, ‘goal’, ‘guidance’,
‘ambition’, or other similar words to identify forward-looking statements, or otherwise identify forward-looking statements. These forward-looking statements reflect our current views on future events and are subject to change, certain known and
unknown risks, uncertainties and assumptions and other factors which are, in many instances, beyond our control (and the controlof our officers, employees, agents and advisors), and have been made based on management’s expectations or beliefs
concerning future developments and their potential effect upon Westpac. Forward-looking statements may also be made, verbally orin writing, by members of Westpac’s management or Board in connection with this presentation. Such statements are
subject to the same limitations, uncertainties, assumptions and disclaimers set out in this presentation. There can be no assurance that future developments or performance will align with our expectations or that the effect of future developments on us
will be those anticipated. Actual results could differ materially from those we expect or which are expressed or implied in forward-looking statements, depending on various factors including, but not limited to, those described in the section titled ‘Risk
factors' in our 2023 Interim Financial Results (incorporating the requirements of Appendix 4D) for the six months ended 31 March2023 available at www.westpac.com.au. When relying on forward-looking statements to make decisions with respect to
Westpac, investors and others should carefully consider such factors and other uncertainties and events. Except as required by law, we assume no obligation to revise or update any forward-looking statements contained in this presentation, whether
from new information, future events, conditions or otherwise, after the date of this presentation.
Further important information regarding climate change and sustainability-related statements
This presentation contains forward-looking statements and other representations relating to environment, social and governance (ESG) topics, including but not limited to climate change, net-zero, climate resilience, natural capital, emissions intensity,
human rights and other sustainability related statements, commitments, targets, projections, scenarios, risk and opportunity assessments, pathways, forecasts, estimated projections and other proxy data. These are subject to known and unknown risks,
and there are significant uncertainties, limitations, risks and assumptions in the metrics and modelling on which these statements rely.
In particular, the metrics, methodologies and data relating to climate and sustainability are rapidly evolving and maturing, including variations in approaches and common standards in estimating and calculating emissions, and uncertainty around future
climate and sustainability related policy and legislation. There are inherent limits in the current scientific understanding of climate change and its impacts. Some material contained in this presentation may include information including, without limitati on,
methodologies, modelling, scenarios, reports, benchmarks, tools and data, derived from publicly available or government or industry sources that have not been independently verified. No representation or warranty is made as to the accuracy,
completeness or reliability of such information. There is a risk that the estimates, judgements, assumptions, views, models, scenarios or projections used may turn out to be incorrect. These risks may cause actual outcomes, including the ability to meet
commitments and targets, to differ materially from those expressed or implied in this presentation. The climate and sustainability related forward-looking statements made in this presentation are not guarantees or predictions of future performance and
Westpac gives no representation, warranty or assurance (including as to the quality, accuracy or completeness of these statements), nor guarantee that the occurrence of the events expressed or implied in any forward-looking statement will occur.
There are usually differences between forecast and actual results because events and actual circumstances frequently do not occur as forecast and these differences may be material. Westpac will continue to review and develop its approach to ESG as
this subject area matures.
Disclaimer
126
Westpac Group 2023 Interim Results Presentation & Investor Discussion Pack
Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.