New CWT and Booking.com for Business partnership

Serko Limited, Saatchi Building, Unit 14D 125 The Strand, Parnell, Auckland, New Zealand
PO Box 47-638, Ponsonby, T: +64 9 884 5916, F: +64 9 377 0545, company.secretary@serko.com
Incorporated in New Zealand ARBN 611 613 980



Market Release
12 May 2023

Additional information on new CWT and Booking.com for Business
partnership

Serko (NZX/ASX: SKO) refers to a media release announcing that travel management company CWT has
committed to a new partnership with Booking.com for Business. Serko wishes to provide additional
information for investors.

The media release, which is available at www.mycwt.com/news/pr/ outlines that:
• CWT has committed to a new partnership with Booking.com to support an expanded Booking.com
for Business offering that will include discounted business travel rates, access to membership rewards
from a variety of third-party loyalty programs, and complimentary 24/7 travel agent support.
• The Booking.com for Business platform will combine Booking.com accommodation options with
additional hotel, flight and car rental content provided by CWT, as well as multilingual customer
service.
• There will be no booking or servicing fees for customers. Complimentary access to CWT travel
consultants will be provided in multiple languages to assist with trip management and disruption.
• The expanded Booking.com for Business offering made possible through the new partnership with CWT
is expected to go live in the second quarter of 2023.
Serko CEO Darrin Grafton welcomed the addition of CWT content and servicing to the Booking.com for
Business offering, adding: “This is an exciting move, bringing two of our partners together through our Zeno
technology platform to give business traveller s a connected trip experience with all the business booking
features, rates and service they want at no cost.”

Additional information:
• The new partnership announced in the media release is between CWT and Booking.com.
• Serko expects to benefit from the expanded offering through increased customer acquisition. However,
at this stage, Serko is unable to quantify the size of those benefits and any net positive impact to future
revenues.
• The terms of the existing partnership between Serko and Booking.com are unaffected.
Authorised for and on behalf of Serko by Shane Sampson, Chief Financial Officer


ENDS

Serko Limited, Saatchi Building, Unit 14D 125 The Strand, Parnell, Auckland, New Zealand
PO Box 47-638, Ponsonby, T: +64 9 884 5916, F: +64 9 377 0545, company.secretary@serko.com
Incorporated in New Zealand ARBN 611 613 980

For investor relations queries please contact:

Shane Sampson
Chief Financial Officer
Serko
+64 9 884 5916
investor.relations@serko.com


For media relations queries please contact:

Nick Whitehead
Chief Marketing Officer
Serko
+64 21 892 996
nick.whitehead@serko.com