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Investor Presentation Update

Investor Presentation29 May 2023TWLIndustrials

Investor presentation
Financial results for the year ending 31 March 2023

Investor presentation2
This presentation has been prepared by Trade Window Holdings Limited (TradeWindow). All information is current at the date ofthis

presentation, unless stated otherwise. All currency amounts are in NZ dollars unless stated otherwise.

Disclaimer

Information in this presentation:

•is for general information purposes only, and does not constitute, or contain, an offer or invitation for subscription, purchase, or recommendation of securities in

TradeWindow for the purposes of the Financial Markets Conduct Act 2013 or otherwise, or constitute legal, financial, tax, financial product, or investment advice;​

•should be read in conjunction with, and is subject to TradeWindow’s Financial Statements and Annual Reports, market releases andinformation published on

TradeWindow’s website (tradewindow.io);

•includes forward-looking statements about TradeWindow and the environment in which TradeWindow operates, which are subject to uncertainties and contingencies

outside TradeWindow’s control –TradeWindow’s actual results or performance may differ materially from these statements.

•includes statements relating to past performance information for illustrative purposes only and should not be relied upon as (and is not) an indication of future

performance; ​

•may contain information from third-parties believed to be reliable, however, no representations or warranties are made as to theaccuracy or completeness of such

information; and

•non-GAAP financial information does not have a standardised meaning prescribed by GAAP and therefore may not be comparable to similar financial information

presented by other entities. The non-GAAP financial information included in this document has not been subject to review by auditors. Non-GAAP measures are used by

management to monitor the business and are useful to provide investors to access business performance.

Investor presentation3
Agenda

Financial results overview

Market context & opportunity

Progress against our strategy

Financial overview

Outlook and summary

4

8

13

21

28

AJ Smith

CEO & Director

Deidre Campbell

Chief Financial Officer

Andrew Balgarnie

Chief Strategy Officer

Investor presentation4
•27% increase in trading revenue fromorganic growth and prior

acquisitions.

•Tradingrevenue and total income within revisedguidance ranges

($4.8-$5.1m and $5.5-$5.8m respectively).

•Cube (TradeWindow’s global trade platform) delivereda341%

revenueincrease.

•Increasing demand for solutions as shippers (exporters and

importers) and freight forwardersembrace the benefits ofdigital

trade and seek efficiencies in a challengingeconomicenvironment.

•Cost reductions announced in March 2023will be visible in FY2024.

•Well positionedto maximise opportunities in existing and new

markets.

•FY24 revenue guidance confirmed at $7m-$8m.

FY23: Trading revenue +27%, demand increasing

Investor presentation5
Key performance indicators

Annual

Recurring

Revenue

$5.2m

ARPC (Freight

Forwarders)

Up 9%

$595

Gross Margin

46%

Customer

retention rate

93%

% of expenses

R&D and

Commercialisation

56%

Note, all comparisons are against FY22 unlessotherwise indicated.Annual recurring revenue is calculated using

subscription revenue for March 2023 and the monthly average of transaction revenue for Q4 2023 annualised.

Down 4 ppt

Down 1 pptUp 4 ppt on FY22

Trading revenue

Up 27% (Total Revenue

$5.7m, up 18%)

$4.9m

ARPC (Shippers)

$1,289

Up 22%

475

Customers

Up 21 on FY22 (organic

12, acquired 9)

Up 39% (Cube

revenue up 341%)

Investor presentation6
Trading revenue up 27%, demand increasing

Financial summary FY23

1

Earnings before interest, tax, depreciation & amortisation

FY22FY23FY22FY23FY22FY23

Trading

revenue

Other

income

Total

income

Total expenses

EBITDA

1

Net profit

(loss) after tax

Cash and

cash

equivalents

Average

monthly cash

outflow

% Change% Change% Change% Change

Profit (Loss)Cash positionCostsRevenue

$3.9m

$4.9m

$1.0m$0.8m

$4.9m

$5.7m

($14.4m)($17.4m)

($9.5m)($11.7m)($10.8m)($9.8m)

$5.9m$6.1m

($0.8m)($1.0m)

4%19%22%-10%21%18%27%-18%

FY22FY23FY22FY23FY22FY23FY22FY23

1

EBITDA –Earnings before interest, tax, depreciation & amortisation

Investor presentation7
FY24 funding profile

Completion of capital raising

$5.4 million secured under capital raising

announced in January 2023

Supported by key investors

Sufficient funding for FY24 without additional

capital receipts

Cash balance of $6.1m at 31 March 2023

Cost reductions made

Implemented plans to reduce costs in FY24 to

put the business on a more sustainable footing

This included right-sizing employee numbers

(~27% reduction)

Cost reductions will be visible in FY24

Heads of agreement with nChain

Heads of agreement with nChain announced 31 March

nChain is a world leader in Web3 and enterprise block

chain technology and the developer of the BSV

Protocol

Complementary partnership will support

TradeWindowin the delivery of the global trade

platform andaccess to new markets

nChain would become 19.99% holder in TradeWindow

by way of ordinary shares, at an issue price of $0.3952

per share

Agreement subject to shareholder approval

Parties remain in active discussions on agreeing long-

form documentation

Product and

services to the

value of $8.7

million.

$11.1m strategic

investment by nChain

–combination of:

$2.4m cash

Market context & opportunity

Investor presentation9
Forwarder

Pre-Shipment

Inspector

Export PortCarrierImport Port

CustomsInsurer

Physical

Exporters Bank

Invoicing Platform

Financial

Document Courier

Customs

Information

Importers BankCorrespondent Bank

Document Courier

Current global trade system

Key:

ExporterImporter

10
Global trade is constrained by siloed systems which rely on manual paper-based processes to orchestrate the exchange of data

The trade problem

•Cost–human intervention at each stage of the

supply chain adds cost

•Risk–high volumes of commercially sensitive

data is being exchanged over email and physical

documents leaving businesses exposed to theft

or fraud

•Inconvenience–data entry and associated

errors can lead to shipment delays

•Opaque–lack of transparency hinders the

ability to build trust between parties

Current global trade system

A single transaction often

requires the interaction of more

than 20 entities, and involves

between 10 and 20 paper

documents and 5,000 data field

exchanges.

Boston Consulting Group

1

1. Source: https://www.bcg.com/en-gb/digital-ecosystems-in-trade-finance-seeing-beyond-the-technology



Investor presentation10

Investor presentation11
Digital trade market is evolving quickly

•Supply chain disruption

•Inflation and margin pressure

•Global skills shortage

Digital Trade

Facilitation

MACROECONOMIC TRENDS

•Affordable prices

•Product availability

•Environment, Sustainability and

Governance (ESG)

CUSTOMER DEMAND TRENDS

•New free trade agreements: CPTPP, UK-

AU FTA, UK-NZ FTA

•Regulatory changes: MLETR, Electronic

Trade Documents Bill (UK)

•Supply chain traceability: US FDA Food

Traceability Rules, EU General Food Law

and CBAM

MARKET ENABLING TRENDS

Investor presentation12
Well positioned as an early mover in the growing global supply chain management IT and food traceability markets

Our opportunity

1. Source: Gartner, Software Market Insights: Logistics and Supply Chain Management, 2022.

2. Source: https://www.marketsandmarkets.com/Market-Reports/food-traceability-market-103288069.html

Global supply chain

management IT market

$32B

1

Market estimated to grow at a CAGR of

14.3% to reach $56B by 2026

Global Food

Traceability Market

$27B

2

Market estimated to grow at a CAGR of

9.1% to reach $41B by 2025

12

Progress against our strategy

Investor presentation14
Our strategy

Trusted digital trade facilitation delivered through a global trade platform

that connects our customers with their supply chain ecosystem

End-to-end connectivity

across global supply

chains

Our vision

To make global supply

chains more productive,

connected and visible

Our mission

Strategic summary

Our strategic priorities

Market penetration

Build on the

foundations of our

acquired customer

base across A/NZ, and

expand into Asia &US

Land

Add customer value

Build trusted

relationships with our

existing customers;

with market leading

brands taking up Cube

Global trade platform

Converge proprietary

and acquired software

solutions into a highly

scalable global trade

platform

Build capability

Create and maintain an

environment focused

on performance,

innovation and

accountability

Grow

PeopleUnify

Accelerate growth

Continue to look for ways to accelerate our strategic priorities and growth through targeted acquisition

Acquire

$13,000
1

$18,000

1

$18,000

1

Investor presentation15

Driving digital transformation

•–start with the most acute pain point

Complete and compliantly formatted trade documents

(data) provides the foundations for digital trade

facilitation

•–immediate opportunity to connect supply chains

Securely share data and collaborate with supply chain

partners. Cross-selling to achieve 100%+ increase in

ARPC

•–deliver value chain visibility

Supply chain traceability provides the opportunity to

differentiate products though data driven story telling

Strong customer relationships provides the opportunity to deliver additional

value through new services starting with Cube and Assure+

•Future solutions –value add solutions

Data can be re-purposed, providing for future expansion

into adjacent markets including but not limited to new

integrations, risk management and finance

Annualised ARPC growth –Shipper illustrative example

1.Annualised ARPC for 12 months ended 31 March 2023 –Shipper customers


$13,000

1

$16,000

1

$16,000

1

Investor presentation16
Lifting existing capability into our global trade platform; building maturity in infrastructure layers

High level product roadmap

TradeWindow has

applications in all key

areas

Global trade

operational workflow

Infrastructure layers

are maturing

Key:

Current functionality

Future functionality

Investor presentation17
Some of the world’s most prolific agriculture exporters rely on our solutions to run business critical operations

475 organisations use our technology

Note, logos don’t necessarily correspond to top customers.

DairyMeat

Seafood

Horticulture

Other

Investor presentation18
We have low customer concentration risk with no single customer contributing more than 5.5%

Diversified customer base

Top 10 Customers % of trading revenue

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

12345678910

Investor Presentation19
Revenue composition

Transactional revenue

•TradeWindow generates transactional revenue each time a

customer either creates or shares a set of trade documents

Subscription revenue

•Customers pay monthly, quarterly, or annual subscription fees

to access solutions

•The amount of fee varies depending on the number of

solutions subscribed for and the number of users

Installation revenue

•TradeWindow earns one-off set up fees that vary depending on

the level of service and complexity of installation

Service revenue

•TradeWindow charges for ad-hoc customisation and

enhancement requests

Customer acquisition and trade volumes drive revenue growth

11%

6%

41%

42%

Transactional

revenue

Subscription

revenue

Installation

revenue

Service

revenue

Revenue

Composition

1

4%

6%

43%

47%

1.Unaudited full year 31 March 2023

Investor presentation20
People & Culture

•Total FTE equivalent atMay2023

is 82, followingcost reductions

announced in March. (At 31

March 2023, FTE was 112)

•Reduction in FTE numbers were

focused mainly on taking a more

conservative approach to R&D

investments and have

notimpactedcustomer delivery

or support

•We have continued building our

Philippines-based team, which is

working well and delivering

significantadvantages both to

our business and customers

0

10

20

30

40

50

60

70

80

90

FTE by Market

New ZealandPhilippinesAustraliaUSAIndiaSingapore

20%

17%

48%

15%

FTE by Function

COGS

S&MR&DG&A

0102030405060708090

Senior Leaders

Employees

Total

FTE by Gender

FemaleMale

FTE numbers at May 2023

Financial overview

Income Statement $000FY23FY22Change $Change %
Trading revenue4,9203,8781,04227%

Other income816999(183)-18%

Total income5,7364,87785918%

Employee benefits expense(13,064)(10,830)(2,234)21%

Other expenses(4,362)(3,594)(768)21%

Total expenses(17,426)(14,424)(3,002)21%

EBITDA

1

(11,690)(9,547)(2,143)22%

Revaluation of contingent consideration3,43803,438100%

Depreciation & amortisation(2,412)

(1,667)

(745)45%

Net finance expenses(106)(170)64-38%

Income tax97756041774%

Net loss after tax(9,793)(10,824)1,031-10%

Investor presentation22

Financial performance

•Trading revenue up 27% to $4.9m,

excludingacquisition up 17%

•Employee costs up 21%, not reflecting cost

reductions initiated in March which will be

visible in FY24

•Other expensesup 21% to $4.4m reflecting

costs variable to revenue and planned

investment

•Contingent considerationmovement reflects

a revaluation of the deferred earnoutrelating

to Rfider

•Depreciationand amortisationup 45%

reflecting acquired intangible assets

•Income tax reflects gain from deferred tax

accounting requirements on acquired

software platforms

1

EBITDA –Earnings before interest, tax, depreciation & amortisation

Trading revenue up 27% driven by organic growth and acquisitions

Revenue by type $000FY23FY22Change %
Transactional2,3321,62244%

Subscription2,0781,59630%

Services202226-11%

Installation308434-29%

Total trading revenue4,9203,87827%

Other income816999-18%

Total income5,7364,87718%

Trading revenue by country $000FY23FY22Change %

New Zealand3,1522,35634%

Australia1,6751,44616%

Asia937623%

Total trading revenue4,9203,87827%

Investor presentation23

Revenue by type and country

•Organic trading revenue growth of 17%

delivered-driven by sales growth, particularly

Cube, to existing customers

•Other income—Comprises NZTE growth grant

and R&D grants

•High recurring, stable revenue with transactional

and subscription revenueforming 90% (FY22

87% of trading revenue

•Continued focusin New Zealand and good

progress in Australia and Asia

Organic growth underpinning revenue increase

FreightFY23FY22Change %
Subscriber

1

customer nos. period end3253202%

Ave Subscriber customer nos.32528912%

Ave monthly revenue per customer$595$48822%

Ave monthly revenue per customer

FY23FY22

Change %

Subscriber customer revenue $000

1

4,6083,56529%

Subscriber customer nos. period end4754545%

Ave Subscriber customer nos.47341813%

Ave monthly revenue per customer$812$71214%

Shippers

FY23FY22

Change %

Subscriber customer nos. period end15013412%

Ave Subscriber customer nos.14813113%

Ave monthly revenue per customer$1,289$1,1839%

Investor presentation24

Average revenue per customer (per month)

•Increased monthly Average Revenue Per

Customer (ARPC) for Freight –up 22%

reflects higher value of new customers.

•Increased monthly ARPCfor Shippers

(exporters & Importers) –up 9%. Reflects

growing Cube adoption.

1

Subscriber customers are those that are licensing TradeWindow’s software and generate monthly subscription revenue.

These customers may also generate transaction, services & installation revenues. It excludes certificate and other revenue.

ARPC up for both customer segments

Staff nos. (FTE)
FY23FY22

ChangeChange %

Cost of goods sold2417738%

Research & Development53

41

1232%

Sales & Marketing21

17

425%

General and Administration1415(1)-10%

Total staff nos. (FTE)112902225%

Other expenses $000

FY23FY22

Change $Change %

Cost of goods sold66045920144%

Research & Development53830123779%

Sales & Marketing79655923742%

General and Administration2,3682,275934%

Total other expenses4,3623,59476821%

Employee benefits expense $000FY23FY22Change $Change %

Cost of goods sold1,9911,48550634%

Research & Development5,5904,59199822%

Sales & Marketing2,8161,97184543%

General and Administration2,6672,783(116)-4%

Total employee benefits expense13,06410,8302,23321%

Investor presentation25

Operating expenses / staff numbers

•Employee costsfor FY23 do not reflect cost

reductions initiated in March 2023. Refer slide

20 for further detail on current FTE at May 2023

•Team in Philippines,providingnew channel of

talent including software development and

customer support

•Other expenses movement reflects costs

variable to revenue growth and planned

investment including ERP system

implementation costs

•No R&D cost capitalisedto balance sheet.

Reflect planned investments for FY23

$000sFY23FY22Change $Change %Movements
Current Assets8,0227,8521702%

Non-Current Assets14,5098,6635,84667%Acquired Software & Goodwill net of amortisation

Total Assets22,53116,5156,01636%

Current Liabilities4,7302,9661,764

59%

Acquisition deferred consideration $1.0m

Non-Current Liabilities1,8282,704(876)-32%

Acquisition deferred consideration $0.2m

Total Liabilities6,5585,67088816%

Net Assets15,97310,8455,12847%

Total Equity15,97310,8455,12847%Capital raised net of costs $14.7m

Investor presentation26

Balance sheet

$000sFY23FY22Change $Change %
Operating Activities

Cash Received from Customers4,8574,04081720%

Cash Paid to Suppliers and Employees(16,949)(13,204)(3,745)28%

Income Tax Received515(8)523-6537%

Grant Income7446766810%

Operating net cash flow(10,833)(8,496)(2,337)

28%

Investing net cash flow(2,509)(1,961)(548)28%

Financing cash flow13,55714,976(1,419)-9%

Net Change in Cash2154,519(4,304)-95%

Opening Cash5,9331,4134,520320%

Closing Cash6,1485,9332154%

Average monthly cash outflow

1

(1,002)(841)(161)19%

Investor presentation27

Cashflow

•Balance date cash and cash equivalents of

$6.1m, anticipated to be sufficient funding for

FY24.

•Key activity during the period:

−Operating activity:

•Cash from customers up 20%

•Income tax –R&D tax loss cash out received

−Investing activity:

•Rfider settlement payment$2.5 m

−Financing activity :

•Capital raising (net of costs) $14.7m (Jul22 $9.6m

and Mar23 $5.1m)

Balance date cash and cash equivalents of $6.1m

1

Average monthly cashflow excludes capital raise and acquisition transactions

Outlook and summary

FY23 outlook
Investor presentation29

•TradeWindow is well positioned to maximise opportunities in digital trade and food

traceability. We anticipate that demand will be driven by exporters, importers, and

freight forwarders seeking cost efficiencies from technology and needing to meet

new regulatory standards, especially in food traceability

•TradeWindow confirms guidance for FY24 trading revenue at $7.0 million to $8.0

million

•TradeWindow continues to focus on cost discipline and anticipates average

monthly cash outflow to reduce from $1.0 million for the second half of FY23 to

$400,000 for the second half of FY24

•TradeWindow anticipates achieving monthly EBITDA breakeven by the end of FY25

and monthly cashflow breakeven in FY26

•Guidance for FY24 is subject to ongoing geopolitical and environmental uncertainty

including the impact of ongoing supply chain challenges, and the timing of

customer decisions and implementation of Cube and other solutions

Investor presentation30
Summary

•Committed to our mission of makingglobal supply chains more productive,

connected and visible and pleased with our strategic progress

•Forecasting strong revenue growth for FY24, supported by high degrees of

recurring revenue

•Sufficient funding in place for FY24, with continued focus on securing

further funding

•Continued cost discipline with targeted investments to achieve our goals

Q&A

Appendix

Investor Presentation33
Glossary

Annualised Recurring Revenue (ARR)

Annual recurring revenue is calculated using

subscription revenue for March 2023 and the monthly

average of transaction revenue for Q4 2023 annualised.

Average Revenue Per Customer (ARPC)

Is subscriber customers’ monthly revenue divided by

number of subscriber customers as at end of the month.

The value provided is the average of the monthly ARPC

for the period.

CAGR

Compound annual growth rate.

Customer retention rate

Customer retention rate is the number of subscriber

customers who leave in a month as a percentage of the

total subscriber customers at the start of that month.

The percentage provided is the average of the monthly

churn for the period. The customer retention rate is the

inverse of customer churn.

CustomsBroker

A Customs Broker is a licenced individual who acts as

an intermediary for Shippers and Freight Forwarders in

handling the sequence of customs formalities involved

in the customs clearance and importing goods.

EBITDA

Earnings before interest, taxation, depreciation and

amortisation.

Freight Forwarder

A Freight Forwarder is an organisation who arranges

and handles the transport of goods between countries

on behalf of their customers. Responsibilities can also

include storing products, negotiating transportation

rates and booking cargo space.

Shipper

A Shipper is an exporter or importer who requires

carriers to transport goods for transport from one

location to another.

Subscriber customers

Subscriber customers are those thatlicense and/or

accessTradeWindow’ssoftware on amonthly basis. It

excludes pay as you go certificaterevenue.

Recurring revenue

Revenues that are predictable, stable and can be

counted on to occur at regular intervals going forward

with a relatively high degree of certainty. For Trade

Window this is subscription and transactional revenue.

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.