Air New Zealand pauses Chicago service from late March

Stock exchange listings: New Zealand (NZX: AIR) / Australia (ASX: AIZ) / ADR (OTC: ANZLY)


MARKET ANNOUNCEMENT

Air New Zealand postal address: Private Bag 92007, Auckland, 1142, New Zealand
Investor Relations email: investor@airnz.co.nz
Investor website: www.airnewzealand.co.nz/investor


12 March 2024

Air New Zealand pauses Chicago service from late March

Air New Zealand will pause its Auckland – Chicago non-stop service from 31 March to November
2024.
The route is being putting on hold due to ongoing challenges with the availability of serviceable
Rolls-Royce Trent 1000 engines which is impacting airlines around the world. These are the
engines used on Air New Zealand’s Boeing 787 aircraft.
Chicago is a popular route for customers and one the airline plans to resume flying to later this
year. The decision to pause this service was made because there are five other options – including
Houston and New York – which can help customers access North America.
Most of the impacted customers are expected to be re-accommodated on alternative services,
noting that the Auckland – Chicago non-stop service operates approximately two to three services
per week over the April to June months. As such, the pausing of the Chicago service is not
expected to impact the airline’s full year guidance for the 2024 financial year, which was provided
on 22 February 2024.





Ends
This announcement has been authorised for release to NZX and ASX by Jennifer Page, General
Counsel & Company Secretary (jennifer.page@airnz.co.nz).

For investor relations queries, please contact: For media enquiries, please contact:
Kim Cootes, Head of Investor Relations Air New Zealand Communications
kim.cootes@airnz.co.nz media@airnz.co.nz
+64 27 297 0244 +64 21 747 320