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2024 Half Year Results Documents

Half Year Results6 May 2024ANZFinancials

ANZ Group Holdings Limited

ABN 16 659 510 791








Half Year

31 March 2024







Consolidated Financial Report


Dividend Announcement


and Appendix 4D




The Consolidated Financial Report and Dividend Announcement contains information required by Appendix 4D of the Australian Securities

Exchange (ASX) Listing Rules. It should be read in conjunction with the 2023 ANZ Group Holdings Limited Annual Report, and is lodged with

the ASX under listing rule 4.2A.

RESULTS FOR ANNOUNCEMENT TO THE MARKET APPENDIX 4D


2



Name of Company: ANZ Group Holdings Limited

ABN 16 659 510 791




Report for the half year ended 31 March 2024




Operating Results

1




AUD million



Statutory operating income



0% to 10,145






Statutory profit attributable to shareholders of the Company



-4% to 3,407






Cash profit

2




-7% to 3,552















Dividends

3



Cents


Franked


per


amount


share


per share





Proposed interim dividend

4



83


65%













Record date for determining entitlements to the proposed 2024 interim dividend 14 May 2024




Payment date for the proposed 2024 interim dividend 1 July 2024



Dividend Reinvestment Plan and Bonus Option Plan


ANZ Group Holdings Limited has a Dividend Reinvestment Plan (DRP) and a Bonus Option Plan (BOP) that will operate in respect of the proposed 2024

interim dividend. For the 2024 interim dividend, ANZ intends to provide shares under the DRP through an on-market purchase and BOP through the

issue of new shares. The 'Acquisition Price' to be used in determining the number of shares to be provided under the DRP and BOP will be calculated by

reference to the arithmetic average of the daily volume weighted average sale price of all fully paid ANZ ordinary shares sold in the ordinary course of

trading on the ASX and Cboe Australia during a pricing period commencing on 17 May 2024, and then rounded to the nearest whole cent. The Pricing

Period will be 10 trading days or such longer period advised by ANZ before the open of trading on the day the Pricing Period begins. Shares provided

under the DRP and BOP will rank equally in all respects with existing fully paid ANZ ordinary shares. Election notices from shareholders wanting to

commence, cease or vary their participation in the DRP or BOP for the 2024 interim dividend must be received by ANZ's Share Registrar by 5.00pm

(Australian Eastern Standard Time) on 15 May 2024. Subject to receiving effective contrary instructions from the shareholder, dividends payable to

shareholders with a registered address in the United Kingdom (including the Channel Islands and the Isle of Man) or New Zealand will be converted to

Pounds Sterling or New Zealand Dollars respectively at an exchange rate calculated on 17 May 2024.








1.

Unless otherwise noted, all comparisons are to the consolidated financial information for the half year ended 31 March 2023.

2.

Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the result of the core business activities of the Group. The non-core items

are calculated consistently period on period so as not to discriminate between positive and negative adjustments, and comprise economic hedging and similar accounting items that

represent timing differences that will reverse through earnings in the future. The net after tax loss adjusted from statutory profit to arrive at cash profit was $145 million. Refer to pages 65 to

67 for further details.

3.

The unfranked portion of the dividend will be sourced from ANZ’s conduit foreign income account.

4.

It is proposed that the interim dividend of 83 cents will be partially franked at 65% for Australian tax purposes (30% tax rate) and carry New Zealand imputation credits of NZD 12 cents per

ordinary share.

ANZ GROUP HOLDINGS LIMITED ABN 16 659 510 791


3


CONSOLIDATED FINANCIAL REPORT, DIVIDEND ANNOUNCEMENT AND APPENDIX 4D

Half year ended 31 March 2024




CONTENTS PAGE




Disclosure Summary 5

Summary 7

Group Results 13

Divisional Results 43

Profit Reconciliation 65

Condensed Consolidated Financial Statements 69

Supplementary Information 113

Definitions 123

ASX Appendix 4D - Cross Reference Index 126


























This Consolidated Financial Report, Dividend Announcement and Appendix 4D (Results Announcement) has been prepared for ANZ Group Holdings

Limited (ANZGHL, Company, parent entity) and its subsidiaries (ANZ Group, ANZ, Group, the consolidated entity, us, we, or our).

All amounts are in Australian dollars unless otherwise stated. The ANZ Group has a formally constituted Audit Committee of the Board of Directors. The

Condensed Consolidated Financial Statements were approved by resolution of the Board of Directors on 6 May 2024.


DISCLAIMER & IMPORTANT NOTICE:

The material in the Results Announcement contains general background information about the ANZ Group’s activities current as at 6 May 2024. It is

information given in summary form and does not purport to be complete. It is not intended to be and should not be relied upon as advice to investors or

potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be

considered, with or without professional advice, when deciding if an investment is appropriate.

The Results Announcement may contain forward-looking statements or opinions including statements regarding our intent, belief or current expectations

with respect to ANZ Group’s business operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions

and risk management practices. When used in the Results Announcement, the words ‘forecast’, ‘estimate’, ‘project’, ‘intend’, ‘anticipate’, ‘believe’,

‘expect’, ‘may’, ‘probability’, ‘risk’, ‘will’, ‘seek’, ‘would’, ‘could’, ‘should’ and similar expressions, as they relate to ANZ Group and its management, are

intended to identify forward-looking statements or opinions. Those statements are usually predictive in character; or may be affected by inaccurate

assumptions or unknown risks and uncertainties or may differ materially from results ultimately achieved. As such, these statements should not be relied

upon when making investment decisions. These statements only speak as at the date of publication and no representation is made as to their

correctness on or after this date. Forward-looking statements constitute ‘forward-looking statements’ for the purposes of the United States Private

Securities Litigation Reform Act of 1995. ANZ Group does not undertake any obligation to publicly release the result of any revisions to these forward-

looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events.

ANZ GROUP HOLDINGS LIMITED ABN 16 659 510 791


4

This page has been left blank intentionally

DISCLOSURE SUMMARY


5

SUMMARY OF 2024 HALF YEAR RESULTS AND ASSOCIATED DISCLOSURE MATERIALS


The following disclosure items were lodged separately with the ASX and NZX and can be accessed via the ANZ Shareholder Centre on the Group

website https://www.anz.com/shareholder/centre/reporting/results-announcement/.


ANZ Group Holdings Limited

• 2024 Half Year Consolidated Financial Report, Dividend Announcement and Appendix 4D

• 2024 Half Year Results Investor Discussion Pack

• News Release

• Key Financial Data (available on ANZ Shareholder website only)


Australia and New Zealand Banking Group Limited

• 2024 Half Year Consolidated Financial Report

• 2024 March Pillar 3 Disclosure

• United Kingdom Disclosure and Transparency Rules Submission

DISCLOSURE SUMMARY


6

This page has been left blank intentionally



SUMMARY


7


CONTENTS Page


Guide to Half Year Results 8

Statutory Profit Results 9

Cash Profit Results 10

Key Balance Sheet Metrics 11

Full Time Equivalent Staff 12

Other Non-Financial Information 12

SUMMARY


8

Guide to Half Year Results

DISCONTINUED/CONTINUING OPERATIONS

During the 2022 full year, all activities relating to the legacy sale of ANZ’s wealth businesses ceased. Accordingly, the Group no longer presents financial

results on a discontinued/continuing basis.

NON-IFRS INFORMATION

Statutory profit is prepared in accordance with the recognition and measurement requirements of Australian Accounting Standards, which comply with

International Financial Reporting Standards (IFRS). The Group provides additional measures of performance in the Results Announcement which are

prepared on a basis other than in accordance with accounting standards. The guidance provided in Australian Securities and Investments Commission

(ASIC) Regulatory Guide 230 has been followed when presenting this information.

Cash Profit

Cash profit, a non-IFRS measure, represents the Group’s preferred measure of the result of the core business activities of the Group, enabling readers to

assess Group and divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items

from statutory profit (refer to Definitions on pages 123 to 125 for further details). The adjustments made in arriving at cash profit are included in statutory

profit which is subject to review within the context of the external auditor’s review of the Condensed Consolidated Financial Statements. Cash profit is not

subject to review by the external auditor. The external auditor has informed the Audit Committee that cash profit adjustments have been determined on a

consistent basis across each period presented.

To simplify disclosures, the Group will no longer present cash profit excluding large/notable items. However, to support understanding of the results, a

range of items impacting the results will continue to be referred to in commentary.

RESTATEMENT OF PRIOR PERIOD COMPARATIVE INFORMATION

Accounting standards adoption

The Group adopted AASB 17 Insurance Contracts (AASB 17) on 1 October 2023. Although the overall profit recognised in respect of insurance contracts

will not change over the life of contracts, the timing of revenue recognition will change. The Group applied AASB 17 effective from 1 October 2022 and

restated prior period comparative information. This resulted in a decrease in opening retained earnings of $37 million on 1 October 2022, an increase in

profit after tax (Sep 23 half: nil; Mar 23 half: $8 million), an increase in total assets (Sep 23: $22 million; Mar 23: $36 million), and an increase in total

liabilities (Sep 23: $51 million; Mar 23: $65 million) in the Australia Retail division.

Divisional results presentation

Divisional prior period comparative information was restated to reflect a number of cost reallocations across and within the divisions during the period,

with no impact to Group results.

PENDING ORGANISATIONAL CHANGES IMPACTING FUTURE REPORTING PERIODS

Suncorp Bank Acquisition

On 18 July 2022, the Group announced an agreement to purchase 100% of the shares in SBGH Limited, the immediate non-operating holding company

of Suncorp Bank. On 20 February 2024, the Australian Competition Tribunal announced it had authorised the proposed acquisition following the decision

in August 2023 by the Australian Competition and Consumer Commission to not authorise the acquisition. The acquisition remains subject to satisfaction

of certain conditions, including Federal Treasurer approval and certain amendments to the State Financial Institutions and Metway Merger Act 1996

(QLD). Australia and New Zealand Banking Group Limited (ANZBGL) will also have a termination right under the Suncorp Bank Sale Agreement if APRA

issues a written communication to ANZBGL under or in connection with APS 222 Associations with Related Entities to the effect that ANZBGL must not

proceed with completion of the acquisition. Assuming these conditions are satisfied, the acquisition is expected to occur in mid-calendar year 2024.

SUMMARY


9

Statutory Profit Results







Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income


7,899 8,074 8,500


-2% -7%

Other operating income


2,246 2,246 1,651


0% 36%

Operating income


10,145 10,320 10,151


-2% 0%

Operating expenses


(5,215) (5,142) (4,997)


1% 4%

Profit before credit impairment and income tax


4,930 5,178 5,154


-5% -4%

Credit impairment (charge)/release


(70) (112) (133)


-38% -47%

Profit before income tax


4,860 5,066 5,021


-4% -3%

Income tax expense


(1,439) (1,501) (1,452)


-4% -1%

Non-controlling interests


(14) (14) (14)


0% 0%

Profit attributable to shareholders of the Company


3,407 3,551 3,555


-4% -4%


Earnings Per Ordinary Share (cents)


Half Year


Movement



Mar 24 Sep 23 Mar 23


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Basic


113.5 118.4 118.7


-4% -4%

Diluted

111.5 113.8 113.0 -2% -1%




Half Year



Reference

Page

Mar 24 Sep 23 Mar 23

Ordinary Share Dividends (cents)

1,2




Interim

- fully franked - - 81

- partially franked

83 - -

Final

- partially franked (comprising 81 cents and an additional dividend of 13 cents) - 94 -

Total 84

83 94 81

Ordinary share dividend payout ratio

3

84 73.3% 79.6% 68.4%

Profitability Ratios


Return on average ordinary shareholders' equity

4

9.7% 10.4% 10.6%

Return on average assets

0.59% 0.64% 0.64%

Net interest margin

1.56% 1.65% 1.75%

Net interest margin (excluding Markets business unit)

2.33% 2.35% 2.43%

Net interest income to average credit RWA

4.55% 4.69% 4.77%

Net interest income to average credit RWA (excluding Markets business unit)

5.10% 5.19% 5.19%

Efficiency Ratios


Operating expenses to operating income 51.4% 49.8% 49.2%

Operating expenses to average assets

0.90% 0.92% 0.90%

Credit Impairment Charge/(Release)


Individually assessed credit impairment charge/(release) ($M) 38 123 (30)

Collectively assessed credit impairment charge/(release) ($M)

32 (11) 163

Total credit impairment charge/(release) ($M)

70 112 133

Individually assessed credit impairment charge/(release) as a % of average gross loans and advances

5

0.01% 0.04% (0.01%)

Total credit impairment charge/(release) as a % of average gross loans and advances

5

0.02% 0.03% 0.04%

1.

Partially franked at 65% for Australian tax purposes (30% tax rate) for the proposed 2024 interim dividend (2023 final dividend: partially franked at 56%; 2023 interim dividend: fully franked).

2.

Carry New Zealand imputation credits of NZD 12 cents for the proposed 2024 interim dividend (2023 final dividend: NZD 11 cents; 2023 interim dividend: NZD 9 cents).

3.

Dividend payout ratio for the March 2024 half is calculated using the proposed 2024 interim dividend of $2,496 million, based on the forecast number of ordinary shares on issue at the

dividend record date. Dividend payout ratios for the September 2023 half and March 2023 half were calculated using actual dividends of $2,825 million and $2,433 million respectively.

4.

Average ordinary shareholders’ equity excludes non-controlling interests.

5.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

SUMMARY


10

Cash Profit Results

1






Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income


7,899 8,074 8,500


-2% -7%

Other operating income


2,448 2,291 2,040


7% 20%

Operating income


10,347 10,365 10,540


0% -2%

Operating expenses


(5,215) (5,142) (4,997)


1% 4%

Cash profit before credit impairment and income tax


5,132 5,223 5,543


-2% -7%

Credit impairment (charge)/release


(70) (112) (133)


-38% -47%

Cash profit before income tax


5,062 5,111 5,410


-1% -6%

Income tax expense


(1,496) (1,513) (1,567)


-1% -5%

Non-controlling interests


(14) (14) (14)


0% 0%

Cash profit


3,552 3,584 3,829


-1% -7%


Earnings Per Ordinary Share (cents) Half Year


Movement


Mar 24 Sep 23 Mar 23


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Basic 118.3 119.5 127.9 -1% -8%

Diluted

116.0 114.8 121.4 1% -4%



Half Year


Reference

Page

Mar 24 Sep 23 Mar 23

Ordinary Share Dividends

Ordinary share dividend payout ratio

2



70.3% 78.8% 63.5%

Profitability Ratios


Return on average ordinary shareholders' equity

3



10.1% 10.5% 11.4%

Return on average assets



0.61% 0.64% 0.69%

Return on average RWA



1.65% 1.65% 1.70%

Net interest margin

1.56% 1.65% 1.75%

Net interest margin (excluding Markets business unit)

2.33% 2.35% 2.43%

Net interest income to average credit RWA

4.55% 4.69% 4.77%

Net interest income to average credit RWA (excluding Markets business unit)

5.10% 5.19% 5.19%

Efficiency Ratios


Operating expenses to operating income


50.4% 49.6% 47.4%

Operating expenses to average assets

0.90% 0.92% 0.90%

Credit Impairment Charge/(Release)



Individually assessed credit impairment charge/(release) ($M)


38 123 (30)

Collectively assessed credit impairment charge/(release) ($M)

32 (11) 163

Total credit impairment charge/(release) ($M)


23 70 112 133

Individually assessed credit impairment charge/(release) as a % of average gross loans and advances

4

0.01% 0.04% (0.01%)

Total credit impairment charge/(release) as a % of average gross loans and advances

4

0.02% 0.03% 0.04%

1.

Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the results of the core business activities of the Group. Refer to pages 65 to

67 for the reconciliation between statutory and cash profit.

2.

Dividend payout ratio for the March 2024 half is calculated using the proposed 2024 interim dividend of $2,496 million, based on the forecast number of ordinary shares on issue at the

dividend record date. Dividend payout ratios for the September 2023 half and March 2023 half were calculated using actual dividends of $2,825 million and $2,433 million respectively.

3.

Average ordinary shareholders’ equity excludes non-controlling interests.

4.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

SUMMARY


11

Key Balance Sheet Metrics



As at Movement


Reference

Page

Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Capital Management (Level 2)



Common Equity Tier 1


- APRA 38

13.5% 13.3% 13.2%

- Internationally Comparable

1

38 19.7% 19.7% 19.4%

Credit risk weighted assets ($B) 39

348.4 349.0 345.3 0% 1%

Total risk weighted assets ($B) 39

432.8 433.3 435.5 0% -1%

APRA Leverage Ratio 41

5.4% 5.4% 5.3%

Balance Sheet: Key Items





Gross loans and advances ($B) 718.7 710.6 693.7 1% 4%

Net loans and advances ($B)

715.2 707.0 690.1 1% 4%

Total assets ($B)

1,089.7 1,105.6 1,111.2 -1% -2%

Customer deposits ($B)

641.1 647.1 648.6 -1% -1%

Total shareholders' equity ($B)

71.1 70.0 69.6 2% 2%



Half Year Movement

Balance Sheet: Average Balances

Mar 24

$B

Sep 23

$B

Mar 23

$B

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Average gross loans and advances 714.0 697.1 693.5 2% 3%

Average customer deposits

663.6 642.0 637.8 3% 4%

Average assets


1,163.0 1,115.3 1,112.3 4% 5%

Average ordinary shareholders' equity

2



70.3 68.2 67.1 3% 5%

Average RWA


430.8 433.4 451.9 -1% -5%

Average credit RWA


347.3 343.6 357.3 1% -3%

Average interest earning assets

1,015.6 977.2 973.0 4% 4%

Average deposits and other borrowings

859.8 823.5 826.2 4% 4%


As at Movement

Liquidity and Funding

Reference

Page

Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Liquidity Coverage Ratio

3

35 134% 132% 128% 2% 6%

Net Stable Funding Ratio 36

118% 116% 119% 2% -1%


As at Movement

Impaired Assets

Reference

Page

Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Gross impaired assets ($M) 27 1,518 1,521 1,210 0% 25%

Gross impaired assets as a % of gross loans and advances

0.21% 0.21% 0.17%

Net impaired assets ($M) 27

1,193 1,145 789 4% 51%

Net impaired assets as a % of shareholders' equity

1.68% 1.64% 1.13%

Individually assessed provision ($M) 25 325 376 421 -14% -23%

Individually assessed provision as a % of gross impaired assets

21.4% 24.7% 34.8%

Collectively assessed provision ($M) 25

4,046 4,032 4,040 0% 0%

Collectively assessed provision as a % of credit risk weighted assets

1.16% 1.16% 1.17%

Net Tangible Assets

Net tangible assets attributable to ordinary shareholders ($B)

4

66.3 65.4 65.0 1% 2%

Net tangible assets per ordinary share ($)

22.05 21.77 21.65 1% 2%

1.

Refer to page 40 for further details regarding the differences between APRA and Internationally Comparable standards.

2.

Average ordinary shareholders’ equity excludes non-controlling interests.

3.

Liquidity Coverage Ratio is calculated on a half year average basis.

4.

Equals total shareholders’ equity less total non-controlling interests, goodwill and other intangible assets.

SUMMARY


12

Full Time Equivalent Staff


As at 31 March 2024, the Group employed 40,262 staff (Sep 23: 40,342; Mar 23: 39,802) on a full time equivalent (FTE) basis.


Division


As at


Movement


Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail 11,383 11,313 11,199 1% 2%

Australia Commercial

3,442 3,514 3,607 -2% -5%

Institutional

6,310 6,366 6,314 -1% 0%

New Zealand

6,754 6,766 6,785 0% 0%

Pacific

972 1,013 1,037 -4% -6%

Group Centre

11,401 11,370 10,860 0% 5%

Total FTE

40,262 40,342 39,802 0% 1%

Average FTE 40,392 40,125 39,589 1% 2%


Geography

As at


Movement


Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia 19,335 19,626 19,575 -1% -1%

New Zealand

7,185 7,244 7,252 -1% -1%

Rest of World

13,742 13,472 12,975 2% 6%

Total FTE

40,262 40,342 39,802 0% 1%



Other Non-Financial Information



Half Year


Movement

Shareholder value - ordinary shares


Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Share price ($)

- high

29.90 25.93 26.08 15% 15%

- low

23.90 22.58 22.39 6% 7%

- closing


29.40 25.66 22.93 15% 28%

Closing market capitalisation of ordinary shares ($B)

88.4 77.1 68.9 15% 28%

Total shareholder returns

19.0% 15.8% 3.6% large large




As at Mar 24

ANZBGL credit ratings


Short-

Term

Long-

Term Outlook

Moody's Investors Service P-1 Aa2 Stable

S&P Global Ratings A-1+ AA- Stable

Fitch Ratings F1 A+ Stable



GROUP RESULTS


13


CONTENTS Page


Cash Profit 14

Cash Net Interest Income 15

Cash Other Operating Income 17

Cash Operating Expenses 20

Software Capitalisation 22

Credit Risk 23

Cash Income Tax Expense 29

Impact of Foreign Currency Translation 30

Earnings Related Hedges 32

Cash Earnings Per Share 32

Dividends 33

Economic Profit 33

Condensed Balance Sheet 34

Liquidity Risk 35

Funding 36

Capital Management 37

Leverage Ratio 41

Capital Management - Other Developments 42

GROUP RESULTS


14

Non-IFRS Information

Statutory profit is prepared in accordance with the recognition and measurement requirements of Australian Accounting Standards, which comply with

IFRS. The Group provides additional measures of performance in the Results Announcement which are prepared on a basis other than in accordance

with accounting standards. The guidance provided in ASIC Regulatory Guide 230 has been followed when presenting this information.

Cash Profit

Cash profit, a non-IFRS measure, represents the Group’s preferred measure of the result of the core business activities of the Group, enabling readers to

assess Group and divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items

from statutory profit (refer to Definitions on pages 123 to 125 for further details). The adjustments made in arriving at cash profit are included in statutory

profit which is subject to review within the context of the external auditor’s review of the Condensed Consolidated Financial Statements. Cash profit is not

subject to review by the external auditor. The external auditor has informed the Audit Committee that cash profit adjustments have been determined on a

consistent basis across each period presented.

This Group Results section is reported on a cash profit basis unless otherwise stated.




Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Statutory profit attributable to shareholders of the Company


3,407 3,551 3,555 -4% -4%



Adjustments between statutory profit and cash profit

1


Economic hedges


197 27 190 large 4%

Revenue and expense hedges


(52) 6 84 large large

Total adjustments between statutory profit and cash profit

145 33 274 large -47%

Cash profit 3,552 3,584 3,829 -1% -7%

1.

Refer to pages 65 to 67 for analysis of the adjustments between statutory profit and cash profit.


Group performance - cash profit


Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 7,899 8,074 8,500 -2% -7%

Other operating income

2,448 2,291 2,040 7% 20%

Operating income

10,347 10,365 10,540 0% -2%

Operating expenses (5,215) (5,142) (4,997) 1% 4%

Cash profit before credit impairment and income tax

5,132 5,223 5,543 -2% -7%

Credit impairment (charge)/release (70) (112) (133) -38% -47%

Cash profit before income tax

5,062 5,111 5,410 -1% -6%

Income tax expense (1,496) (1,513) (1,567) -1% -5%

Non-controlling interests

(14) (14) (14) 0% 0%

Cash profit

3,552 3,584 3,829 -1% -7%


Half Year Movement

Cash Profit/(Loss) by division

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail


794 874 1,064


-9% -25%

Australia Commercial


665 701 739


-5% -10%

Institutional

1,522 1,360 1,589 12% -4%

New Zealand

791 775 771 2% 3%

Pacific

31 37 34 -16% -9%

Group Centre

(251) (163) (368) 54% -32%

Cash profit

3,552 3,584 3,829 -1% -7%

GROUP RESULTS


15

Cash Net Interest Income



Half Year


Movement

Group


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income

1

7,899 8,074 8,500 -2% -7%

Average interest earning assets

1,015,621 977,175 972,972 4% 4%

Average deposits and other borrowings

859,764 823,466 826,160 4% 4%

Net interest margin (%)

1.56 1.65 1.75 -9 bps -19 bps

Group (excluding Markets business unit)


Net interest income 7,963 8,054 8,336 -1% -4%

Average interest earning assets

684,626 683,888 687,563 0% 0%

Average deposits and other borrowings

650,098 627,170 628,973 4% 3%

Net interest margin (%)

2.33 2.35 2.43 -2 bps -10 bps




Half Year


Movement

Net interest margin by major division

1



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail


Net interest margin (%) - cash


1.94 2.06 2.38


-12 bps -44 bps

Average interest earning assets


269,406 260,946 253,743


3% 6%

Average deposits and other borrowings


168,912 159,786 152,392


6% 11%

Australia Commercial

2



Net interest margin (%) - cash


2.60 2.67 2.72


-7 bps -12 bps

Average interest earning assets


63,623 61,398 60,860


4% 5%

Average deposits and other borrowings


115,357 112,368 113,276


3% 2%



Institutional (excluding Markets business unit)


Net interest margin (%) - cash

3



2.39 2.36 2.26


3 bps 13 bps

Average interest earning assets


162,856 164,845 168,925


-1% -4%

Average deposits and other borrowings


159,851 159,295 158,718


0% 1%



New Zealand


Net interest margin (%) - cash


2.56 2.60 2.67


-4 bps -11 bps

Average interest earning assets


122,613 120,377 118,639


2% 3%

Average deposits and other borrowings

106,417 102,479 102,113 4% 4%

1.

Includes the major bank levy of -$192 million for the March 2024 half (Sep 23 half: -$178 million; Mar 23 half: -$175 million).

2.

Australia Commercial division generates positive net interest income from surplus deposits held. Accordingly, $58.1 billion of average deposits for the March 2024 half

(Sep 23 half: $57.6 billion; Mar 23 half: $59.3 billion) have been included within average net interest earning assets for the net interest margin calculation to align with the internal

management reporting view.

3.

Net interest margin for the Institutional division including Markets business unit was 0.76% for the March 2024 half (Sep 23 half: 0.86%; Mar 23 half: 0.91%).


Group net interest margin - March 2024 Half Year v March 2023 Half Year



• March 2024 v March 2023

Net interest margin (-19 bps)

• Assets pricing (-11 bps): driven by pricing competition in the Australia Retail, Australia Commercial and New Zealand divisions.

• Deposits pricing (+1 bps): driven by favourable deposit margins, partially offset by lower margin on term deposits.

GROUP RESULTS


16

• Assets and funding mix (-2 bps): driven by unfavourable deposit mix with a shift towards lower margin term deposits, and increased term

wholesale funding relative to customer deposits. This was partially offset by favourable asset mix in the Australia Retail division, and favourable

divisional mix primarily driven by higher contribution by the Australia Commercial division.

• Capital and replicating portfolio (+6 bps): driven by higher interest rates, partially offset by lower volumes.

• Wholesale funding (-2 bps): driven by higher wholesale funding rates including the impact of partial maturity of the Term Funding Facility (TFF).

• Markets activities (-11 bps): lower net interest income was driven by higher funding costs, primarily on commodity assets where the related

revenues are recognised as Other operating income, and higher liquid assets held in Markets.

Average interest earning assets

Average interest earning assets increased $42.6 billion (4%) driven by:

• Average trading assets and investment securities increased $26.6 billion (21%) driven by higher liquid assets and the impact of foreign currency

translation.

• Average net loans and advances increased $14.7 billion (2%) driven by lending growth across the Australia Retail, Australia Commercial, and

New Zealand divisions and the impact of foreign currency translation. This was partially offset by a decrease in the Institutional division.

• Average cash and other liquid assets increased $1.3 billion (1%) driven by higher reverse repurchase agreements and higher settlement

balances owed to ANZ, partially offset by lower central bank balances.

Average deposits and other borrowings

• Average deposits and other borrowings increased $33.6 billion (4%) driven by higher term deposits, certificates of deposit, commercial paper,

and the impact of foreign currency translation. This was partially offset by lower at-call deposits.


Group net interest margin - March 2024 Half Year v September 2023 Half Year


• March 2024 v September 2023

Net interest margin (-9 bps)

• Assets pricing (-4 bps): driven by pricing competition in the Australia Retail and Australia Commercial divisions.

• Deposits pricing (0 bps): driven by favourable at-call deposit margins, offset by lower margin on term deposits.

• Assets and funding mix (0 bps): driven by unfavourable deposit mix with a shift towards lower margin term deposits, offset by favourable asset

mix in the Australia Retail division, and favourable divisional mix primarily driven by higher contribution by the Australia Commercial division.

• Capital and replicating portfolio (+3 bps): driven by higher interest rates, partially offset by lower volumes.

• Wholesale funding (-1 bps): driven by higher wholesale funding rates including the impact of partial maturity of the TFF.

• Markets activities (-7 bps): lower net interest income was driven by higher funding costs, primarily on commodity assets where the related

revenues are recognised as Other operating income, and higher liquid assets held in Markets.

Average interest earning assets

Average interest earning assets increased $38.4 billion (4%) driven by:

• Average trading assets and investment securities increased $25.6 billion (20%) driven by higher Markets activities and the impact of foreign

currency translation.

• Average net loans and advances increased $13.8 billion (2%) driven by lending growth across the Australia Retail, Australia Commercial, and

New Zealand divisions and the impact of foreign currency translation.

• Average cash and other liquid assets decreased $0.9 billion driven by lower central bank balances, partially offset by higher reverse repurchase

agreements, and higher settlement balances owed to ANZ.

Average deposits and other borrowings

• Average deposits and other borrowings increased $36.3 billion (4%) driven by growth in term deposits, at-call deposits, commercial paper, and

the impact of foreign currency translation.

GROUP RESULTS


17

Cash Other Operating Income




Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net fee and commission income

1



919 972 890 -5% 3%

Markets other operating income


1,276 938 985 36% 30%

Share of associates' profit/(loss)


84 120 101 -30% -17%

Other

1



169 261 64 -35% large

Total

2,448 2,291 2,040 7% 20%


Half Year Movement

Other operating income by division

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail


301 374 296 -20% 2%

Australia Commercial


169 190 175 -11% -3%

Institutional

1,687 1,321 1,373 28% 23%

New Zealand

208 210 199 -1% 5%

Pacific

44 45 40 -2% 10%

Group Centre

39 151 (43) -74% large

Total

2,448 2,291 2,040 7% 20%




Half Year Movement

Markets income

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income

2


(64) 20 164 large large

Other operating income

2


1,276 938 985 36% 30%

Total

1,212 958 1,149 27% 5%

1.

Excluding the Markets business unit.

2.

Net interest income included funding costs in the Franchise trading book, primarily on commodity assets, where the related revenue is recognised as Other operating income.

GROUP RESULTS


18

Other operating income - March 2024 Half Year v March 2023 Half Year


• March 2024 v March 2023

Other operating income increased $408 million (20%).

Net fee and commission income

Net fee and commission income increased $29 million (3%) driven by:

• $16 million increase in the Institutional division (excluding Markets) driven by higher transaction activity in Corporate Finance.

• $12 million increase in the Australia Retail division driven by higher cards revenue.

• $10 million increase in the Group Centre division driven by higher Cashrewards revenue.

• $16 million decrease in the Australia Commercial division driven by a decrease in non-lending fees.

Markets income

Markets income increased $63 million (5%) with a $291 million increase in Other operating income, partially offset by a $228 million decrease in Net

interest income. The decrease in Net interest income was driven by higher funding costs in the Franchise trading book, primarily on commodity

assets, where the related customer revenues are recognised as Other operating income. The net $63 million increase was attributable to the

following business activities:

• $112 million increase in Franchise Revenue was driven by Rates, Commodities, and Credit and Capital Markets, partially offset by Foreign

Exchange. Rates revenue increased due to higher customer demand for hedging and financing solutions, and trading gains amid lower interest

rate volatility. Commodities revenue increased due to more favourable trading conditions and sustained customer demand for hedging solutions,

notably precious metals. Credit and Capital Markets revenue increased due to increased customer issuance activity in a more stable

environment, and credit spreads generally tightened resulting in trading gains. This was partially offset by a decrease in Foreign Exchange

revenue as moderating volatility and less directional trends in key currency pairs than the March 2023 half resulted in reduced customer demand

and lower trading gains.

• $23 million increase in Derivative Valuation Adjustments from gains (net of hedges) from tightening credit and funding spreads, and lower

currency and interest rate volatility.

• $72 million decrease in Balance Sheet arising from lower net interest income from fewer short-term interest rate increases than the March 2023

half.

Share of associates’ profit/(loss)

• Share of associates’ profit/(loss) decreased $17 million (17%) driven by a decrease in P.T. Bank Pan Indonesia (PT Panin) ($25 million), partially

offset by increases in Worldline Australia Pty Ltd (Worldline) and AMMB Holdings Berhad (AmBank).

Other

Oher income increased $105 million driven by:

• $89 million increase in the Group Centre division driven by:

- $49 million increase from unfavourable valuation adjustments in the March 2023 half from investments measured at fair value through profit or

loss,

- $43 million increase from a loss on disposal of data centres in Australia in the March 2023 half,

- $20 million increase from a gain on recycling of foreign currency translation reserves (FCTR) from other comprehensive income to profit or

loss on dissolution of a number of international entities, and

- $21 million decrease from a loss on partial disposal of investment in AmBank ($21 million).

• $10 million increase in the Australia Commercial division driven by higher income for services provided to Worldline.

GROUP RESULTS


19

• March 2024 v September 2023

Other operating income increased $157 million (7%).

Net fee and commission income

Net fee and commission income decreased $53 million (5%) driven by:

• $64 million decrease in the Australia Retail division driven by lower cards revenue due to timing of recognition of cards incentives and seasonality

of fees.

• $14 million decrease in the Australia Commercial division driven by a decrease in non-lending fees.

• $18 million increase in the Institutional division (excluding Markets) driven by higher transaction activity in Corporate Finance.

Markets income

Markets income increased $254 million (27%) with a $338 million increase in Other operating income, partially offset by an $84 million decrease in

Net interest income. The decrease in Net interest income was driven by higher funding costs in the Franchise trading book, primarily on commodity

assets, where the related customer revenues are recognised as Other operating income. The net $254 million increase was attributable to the

following business activities:

• $199 million increase in Franchise Revenue across all business lines. Commodities revenue increased due to more favourable trading conditions

and increased customer demand for hedging solutions, notably in precious metals. Credit and Capital Markets revenue increased due to higher

customer issuance activity in a more stable environment, and credit spreads tightening over the half resulted in trading gains. Rates revenue

increased due to higher customer demand for both hedging and financing solutions, and trading gains amid lower rates volatility. Foreign

Exchange revenues increased amid favourable trading conditions, though moderating volatility and less directional trends in key currency pairs

resulted in lower customer demand for hedging in certain geographies.

• $41 million increase in Derivative Valuation Adjustments from gains (net of hedges) from tightening credit and funding spreads, and lower

currency and interest rate volatility.

• $14 million increase in Balance Sheet primarily driven by higher investment securities volumes.

Share of associates’ profit/(loss)

• Share of associates’ profit/(loss) decreased $36 million (30%) driven by decreases in PT Panin ($36 million) and Worldline, partially offset by an

increase in AmBank.

Other

Other income decreased $92 million (35%) driven by:

• $76 million decrease in the Group Centre division driven by:

- $23 million decrease from a favourable adjustment to the gain on sale relating to the completed UDC Finance divestment in the September

2023 half,

- $23 million decrease from the lower gain from recycling of FCTR from other comprehensive income to profit or loss on dissolution of a number

of international entities, and

- $21 million decrease from a loss on partial disposal of investment in AmBank.

• $7 million decrease in Australia Commercial division driven by a gain on sale of Investment Lending business in the September 2023 half.

GROUP RESULTS


20

Cash Operating Expenses



Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Personnel 3,062 2,869 2,893 7% 6%

Premises

321 324 334 -1% -4%

Technology

898 864 836 4% 7%

Restructuring

141 115 54 23% large

Other

793 970 880 -18% -10%

Total

5,215 5,142 4,997 1% 4%




Half Year


Movement

Operating expenses by division


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail


1,735 1,758 1,703


-1% 2%

Australia Commercial


763 738 685


3% 11%

Institutional


1,444 1,388 1,340


4% 8%

New Zealand


677 665 634


2% 7%

Pacific


70 71 74


-1% -5%

Group Centre


526 522 561


1% -6%

Total

5,215 5,142 4,997 1% 4%




Half Year


Movement

FTE by division


Mar 24 Sep 23 Mar 23


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail


11,383 11,313 11,199


1% 2%

Australia Commercial


3,442 3,514 3,607


-2% -5%

Institutional


6,310 6,366 6,314


-1% 0%

New Zealand


6,754 6,766 6,785


0% 0%

Pacific


972 1,013 1,037


-4% -6%

Group Centre


11,401 11,370 10,860


0% 5%

Total FTE

40,262 40,342 39,802 0% 1%

Average FTE 40,392 40,125 39,589 1% 2%

GROUP RESULTS


21

Operating expenses - March 2024 Half Year v March 2023 Half Year


• March 2024 v March 2023

Operating expenses increased $218 million (4%).

• Personnel expenses increased $169 million (6%) driven by inflationary impacts on wages and higher resourcing associated with strategic

initiatives. This was partially offset by productivity and a decrease in employee leave provisions.

• Technology expenses increased $62 million (7%) driven by higher software licence costs, and inflationary impacts on vendor costs, partially

offset by benefits from technology simplification.

• Restructuring expenses increased $87 million driven by operational changes across all divisions.

• Other expenses decreased $87 million (10%) driven by benefits from productivity initiatives.

• March 2024 v September 2023

Operating expenses increased $73 million (1%).

• Personnel expenses increased $193 million (7%) driven by inflationary impacts on wages including an increase in employee leave provisions,

partially offset by productivity initiatives.

• Technology expenses increased $34 million (4%) driven by higher software licence costs, and inflationary impacts on vendor costs, partially

offset by benefits from technology simplification.

• Restructuring expenses increased $26 million (23%) driven by operational changes across all divisions.

• Other expenses decreased $177 million (18%) driven by benefits from productivity initiatives, Compensation Scheme of Last Resort levy incurred

in the September 2023 half and seasonal factors.

GROUP RESULTS


22

Software Capitalisation

Capitalised software comprises both costs incurred to develop software and costs to acquire software. These costs are capitalised as intangible assets

and amortised over the expected useful lives. Details are presented in the table below:



Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Balance at start of period 919 877 896 5% 3%

Software capitalised during the period

146 199 143 -27% 2%

Amortisation during the period

(151) (157) (163) -4% -7%

Software impaired/written-off

(9) - - n/a n/a

Foreign currency translation

- - 1 n/a large

Total capitalised software

905 919 877 -2% 3%


Capitalised software by division As at


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail 117 125 132 -6% -11%

Australia Commercial

113 104 86 9% 31%

Institutional

453 433 415 5% 9%

New Zealand

13 35 14 -63% -7%

Group Centre

209 222 230 -6% -9%

Total capitalised software

905 919 877 -2% 3%

GROUP RESULTS


23

Credit Risk

The Group’s assessment of expected credit losses (ECL) from its credit portfolio is subject to judgements and estimates made by management based on

a variety of internal and external information, as well as the Group’s experience of the performance of the portfolio under a variety of conditions. Refer to

Note 1 of the Condensed Consolidated Financial Statements for further information.


Credit impairment charge/(release)



Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Collectively assessed credit impairment charge/(release) 32 (11) 163 large -80%

Individually assessed credit impairment charge/(release)

38 123 (30) -69% large

Total credit impairment charge/(release)

70 112 133 -38% -47%


Credit impairment charge/(release) analysis



Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

New and increased provisions (net of releases)

- Collectively assessed 32 (11) 163 large -80%

- Individually assessed

201 239 237 -16% -15%

Write-backs

(85) (50) (166) 70% -49%

Recoveries of amounts previously written-off

(78) (66) (101) 18% -23%

Total credit impairment charge/(release)

70 112 133 -38% -47%


Credit impairment char

ge/(release) by division



Half Year Movement

Collectively assessed

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail (6) 5 50 large large

Australia Commercial

9 8 57 13% -84%

Institutional

43 (36) 5 large large

New Zealand

(10) 20 66 large large

Pacific

(4) (7) (15) -43% -73%

Group Centre

- (1) - large n/a

Total collectively assessed 32 (11) 163 large -80%


Individually assessed


Australia Retail 49 48 32 2% 53%

Australia Commercial

26 33 9 -21% large

Institutional

(49) 30 (79) large -38%

New Zealand

14 17 9 -18% 56%

Pacific

(2) (5) (1) -60% large

Total individually assessed 38 123 (30) -69% large


Total credit impairment charge/(release)


Australia Retail 43 53 82 -19% -48%

Australia Commercial

35 41 66 -15% -47%

Institutional

(6) (6) (74) 0% -92%

New Zealand

4 37 75 -89% -95%

Pacific

(6) (12) (16) -50% -63%

Group Centre

- (1) - large n/a

Total credit impairment charge/(release) 70 112 133 -38% -47%

GROUP RESULTS


24

Credit impairment charge/(release) by division, cont'd



Collectively assessed


Individually assessed




Stage 1 Stage 2 Stage 3 Total

Stage 3 -

New and

increased

Stage 3 -

Recoveries

and write-

backs Total Total

March 2024 Half Year $M $M $M $M $M $M $M $M

Australia Retail

13 (42) 23 (6) 91 (42) 49 43

Australia Commercial

10 (9) 8 9 58 (32) 26 35

Institutional

- 9 34 43 21 (70) (49) (6)

New Zealand

11 (30) 9 (10) 30 (16) 14 4

Pacific

2 (2) (4) (4) 1 (3) (2) (6)

Group Centre

- - - - - - - -

Total

36 (74) 70 32 201 (163) 38 70



September 2023 Half Year

Australia Retail 12 13 (20) 5 98 (50) 48 53

Australia Commercial 59 (54) 3 8 65 (32) 33 41

Institutional 36 (63) (9) (36) 42 (12) 30 (6)

New Zealand (1) 18 3 20 32 (15) 17 37

Pacific 5 (5) (7) (7) 2 (7) (5) (12)

Group Centre (1) - - (1) - - - (1)

Total 110 (91) (30) (11) 239 (116) 123 112



March 2023 Half Year

Australia Retail (39) 78 11 50 94 (62) 32 82

Australia Commercial (2) 75 (16) 57 62 (53) 9 66

Institutional 43 (31) (7) 5 57 (136) (79) (74)

New Zealand (2) 58 10 66 21 (12) 9 75

Pacific (1) (8) (6) (15) 3 (4) (1) (16)

Group Centre - - - - - - - -

Total (1) 172 (8) 163 237 (267) (30) 133


Collectively assessed credit impairment charge/(release)

• March 2024 v March 2023

The collectively assessed impairment charge of $32 million for the March 2024 half was driven by deterioration in the credit risk profile across all

divisions, deterioration in economic outlook and portfolio growth, partially offset by reduction in management temporary adjustments as anticipated

risks are now represented in portfolio credit profiles.

The collectively assessed impairment charge of $163 million for the March 2023 half was driven by deterioration in economic outlook, a net increase

in management temporary adjustments, and deterioration in credit risk. This was partially offset by an improvement in portfolio composition,

particularly in the Institutional division.

• March 2024 v September 2023

The collectively assessed impairment charge of $32 million for the March 2024 half was driven by deterioration in the credit risk profile across all

divisions, deterioration in economic outlook and portfolio growth, partially offset by reduction in management temporary adjustments as anticipated

risks are now represented in portfolio credit profiles.

The collectively assessed impairment release of $11 million for the September 2023 half was driven by a net reduction in management temporary

adjustments, and an improvement in portfolio composition, particularly in the Institutional division. This was partially offset by deterioration in

economic outlook, and deterioration in credit risk.


Individually assessed credit impairment charge/(release)

• March 2024 v March 2023

The individually assessed credit impairment charge increased $68 million driven by increases in the Institutional division due to a large number of

write-backs in the March 2023 half partially offset by lower impairments ($30 million), the Australia Retail division due to lower write-backs in the

home loan portfolio and lower recoveries in the unsecured portfolios ($17 million), and the Australia Commercial division due to lower write-backs in

the SME Banking portfolio ($17 million).

• March 2024 v September 2023

The individually assessed credit impairment charge decreased $85 million (69%) driven by the Institutional division due to lower impairments and

higher write-backs and recoveries ($79 million), and the Australia Commercial and New Zealand divisions due to lower impairments ($10 million).

GROUP RESULTS


25

Allowance for expected credit losses

1




As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Collectively assessed allowance for ECL 4,046 4,032 4,040 0% 0%

Individually assessed allowance for ECL

325 376 421 -14% -23%

Total allowance for ECL

4,371 4,408 4,461 -1% -2%

Net loans and advances at amortised cost 3,489 3,546 3,658 -2% -5%

Off-balance sheet commitments - undrawn and contingent 849 827 774 3% 10%

Investment securities - debt securities at amortised cost

33 35 29 -6% 14%

Total allowance for ECL

4,371 4,408 4,461 -1% -2%


Allowance for expected credit losses by division

1



As at Movement

Collectively assessed

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail 948 954 949 -1% 0%

Australia Commercial

1,050 1,041 1,033 1% 2%

Institutional

1,458 1,425 1,451 2% 0%

New Zealand

542 560 543 -3% 0%

Pacific

48 52 63 -8% -24%

Group Centre

- - 1 n/a large

Total collectively assessed 4,046 4,032 4,040 0% 0%



Individually assessed


Australia Retail 61 63 68 -3% -10%

Australia Commercial

121 127 149 -5% -19%

Institutional

88 126 129 -30% -32%

New Zealand

38 40 47 -5% -19%

Pacific

17 20 28 -15% -39%

Group Centre

- - - n/a n/a

Total individually assessed 325 376 421 -14% -23%



Allowance for ECL


Australia Retail 1,009 1,017 1,017 -1% -1%

Australia Commercial

1,171 1,168 1,182 0% -1%

Institutional

1,546 1,551 1,580 0% -2%

New Zealand

580 600 590 -3% -2%

Pacific

65 72 91 -10% -29%

Group Centre

- - 1 n/a large

Total allowance for ECL 4,371 4,408 4,461 -1% -2%

1.

Includes allowance for ECL for Net loans and advances - at amortised cost, Investment securities - debt securities at amortised cost and Off-balance sheet commitments - undrawn and

contingent facilities. For Investment securities - debt securities at FVOCI, the allowance for ECL is recognised in Other comprehensive income with a corresponding charge to profit or loss.



GROUP RESULTS


26

Allowance for expected credit losses by division, cont'd

1







Collectively assessed


Individually

assessed


As at March 2024

Stage 1

$M

Stage 2

$M

Stage 3

$M

Total

$M

Stage 3

$M

Total

$M

Australia Retail 131 631 186 948 61 1,009

Australia Commercial

420 522 108 1,050 121 1,171

Institutional

1,197 218 43 1,458 88 1,546

New Zealand

148 315 79 542 38 580

Pacific

22 19 7 48 17 65

Group Centre

- - - - - -

Total

1,918 1,705 423 4,046 325 4,371


As at September 2023

Australia Retail 118 674 162 954 63 1,017

Australia Commercial 410 531 100 1,041 127 1,168

Institutional 1,205 210 10 1,425 126 1,551

New Zealand 139 351 70 560 40 600

Pacific 20 20 12 52 20 72

Group Centre - - - - - -

Total 1,892 1,786 354 4,032 376 4,408


As at March 2023

Australia Retail 107 660 182 949 68 1,017

Australia Commercial 350 586 97 1,033 149 1,182

Institutional 1,159 274 18 1,451 129 1,580

New Zealand 141 333 69 543 47 590

Pacific 16 28 19 63 28 91

Group Centre 1 - - 1 - 1

Total 1,774 1,881 385 4,040 421 4,461

1.

Includes allowance for ECL for Net loans and advances - at amortised cost, Investment securities - debt securities at amortised cost and Off-balance sheet commitments - undrawn and

contingent facilities. For Investment securities – debt securities at FVOCI, the allowance for ECL is recognised in Other comprehensive income with a corresponding charge to profit or loss.


Allowance for expected credit losses

• March 2024 v March 2023

Total allowance for ECL decreased $90 million (2%) driven by a $96 million decrease in the individually assessed allowance for ECL, partially offset

by a $6 million increase in the collectively assessed allowance for ECL. The decrease in individually assessed allowance for ECL was driven by

decreases across all divisions as new provisions remained low, and continued write-back and recovery activity. The increase in collectively assessed

allowance for ECL was driven by $199 million from deterioration in credit risk profile across all divisions, $76 million from deterioration in economic

outlook particularly in the September 2023 half, and $35 million from portfolio growth. This was partially offset by a $289 million reduction in

management temporary adjustments, as anticipated risks are now represented in portfolio credit profiles, and $15 million reduction from foreign

currency translation and other impacts.

• March 2024 v September 2023

Total allowance for ECL decreased $37 million (1%) driven by a $51 million decrease in the individually assessed allowance for ECL, partially offset

by a $14 million increase in the collectively assessed allowance for ECL. The decrease in individually assessed allowance for ECL was

predominantly driven by the Institutional division as new provisions remained low, and continued write-back and recovery activity. The increase in

collectively assessed allowance for ECL was driven by $169 million from deterioration in credit risk, $63 million from portfolio growth, and $5 million

from deterioration in economic outlook. This was partially offset by a $205 million reduction in management temporary adjustments, as anticipated

risks are now represented in portfolio credit profiles, and $18 million from foreign currency translation and other impacts.

GROUP RESULTS


27

Long-Run Loss Rates

Management believes that disclosure of modelled long-run historical loss rates for individually assessed provisions assists in assessing the longer term

expected loss rates of the lending portfolio by removing the volatility of reported earnings created by the use of accounting losses. The long-run loss

methodology used for economic profit is an internal measure and is not based on the credit loss recognition principles of AASB 9 Financial Instruments.




As at

Long-run loss as a % of gross lending assets by division


Mar 24Sep 23Mar 23

Australia Retail 0.09%0.10%0.11%

Australia Commercial 0.53%0.52%0.53%

New Zealand

0.13%0.12%0.10%

Institutional

0.21%0.19%0.19%

Total Group

0.18%0.17%0.17%


Non-Performing Credit Exposures





As at


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Impaired loans

1

880 1,037 804 -15% 9%

Restructured items

2

589 437 382 35% 54%

Non-performing commitments, contingencies and derivatives

1

49 47 24 4% large

Gross impaired assets

1,518 1,521 1,210 0% 25%

Non-performing credit exposures not impaired

1

4,495 3,500 3,089 28% 46%

Total non-performing credit exposures

3

6,013 5,021 4,299 20% 40%


Gross impaired assets by division


Australia Retail 669 520 415 29% 61%

Australia Commercial

261 248 288 5% -9%

Institutional

437 562 302 -22% 45%

New Zealand

119 122 100 -2% 19%

Pacific

32 69 105 -54% -70%

Gross impaired assets

1,518 1,521 1,210 0% 25%


Gross impaired assets by size of exposure

Less than $10 million 1,095 999 956 10% 15%

$10 million to $100 million

262 113 123 large large

Greater than $100 million

161 409 131 -61% 23%

Gross impaired assets

1,518 1,521 1,210 0% 25%


Individually assessed provisions

Impaired loans

(320) (366) (414) -13% -23%

Non-performing commitments, contingencies and derivatives

(5) (10) (7) -50% -29%

Net impaired assets

1,193 1,145 789 4% 51%

1.

Impaired loans and non-performing commitments, contingencies and derivatives do not include exposures that are collectively assessed for Stage 3 ECL, which comprise unsecured retail

exposures of 90+ days past due and defaulted but well secured wholesale and retail exposures. These collectively assessed exposures are included in Non-performing credit exposures not

impaired.

2.

Restructured items are facilities where the original contractual terms have been modified for reasons related to the financial difficulties of the customer and are collectively assessed for

Stage 3 ECL. Restructuring may consist of reduction of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities

with similar risk.

3.

Non-performing credit exposures are aligned with the definition in APS220 Credit Risk Management.

• March 2024 v March 2023

Gross impaired assets increased $308 million (25%) driven by increases in the Australia Retail division due to increase in restructured home loan

facilities ($254 million), and the Institutional division due to the downgrade of several single name collateralised exposures in the September 2023

half ($135 million). This was partially offset by decreases in the Pacific division due to upgrade of restructured exposures ($73 million), and the

Australia Commercial division due to low impairments in the current period ($27 million).

Non-performing credit exposures not impaired increased $1,406 million (46%) driven by defaults on well secured mortgages in the Australia Retail

and New Zealand divisions where 90+ days past due delinquency rates have increased, and several large fully secured exposures in the Institutional

division downgraded to defaulted.




GROUP RESULTS


28

• March 2024 v September 2023

Gross impaired assets decreased $3 million driven by decreases in the Institutional division due to a customer upgrade and limit reduction on several

customers ($125 million), and the Pacific division due to upgrade of restructured exposures ($37 million). This was offset by increases in the

Australia Retail division due to increase in restructured home loan facilities ($149 million), and the Australia Commercial division due to downgrades

in the SME Banking portfolio ($13 million).

Non-performing credit exposures not impaired increased $995 million (28%) driven by defaults on well secured mortgages in the Australia Retail and

New Zealand divisions where 90+ days past due delinquency rates have increased, and several large fully secured exposures in the Institutional

division downgraded to defaulted.

The Group’s individually assessed provision coverage ratio on impaired assets was 21.4% at 31 March 2024 (Sep 23: 24.7%; Mar 23: 34.8%).


New Impaired Assets



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Impaired loans

1



359 627 405


-43% -11%

Restructured items

2



269 162 122


66% large

Non-performing commitments and contingencies

1

2 40 11 -95% -82%

Total new impaired assets

630 829 538 -24% 17%

New impaired assets by division

Australia Retail 323 276 221 17% 46%

Australia Commercial

122 93 93 31% 31%

Institutional

98 369 156 -73% -37%

New Zealand

84 85 63 -1% 33%

Pacific

3 6 5 -50% -40%

Total new impaired assets

630 829 538 -24% 17%

1.

Impaired loans and non-performing commitments and contingencies do not include exposures that are collectively assessed for Stage 3 ECL, which comprise unsecured retail exposures of

90+ days past due and defaulted but well secured exposures.

2.

Restructured items are facilities where the original contractual terms have been modified for reasons related to the financial difficulties of the customer and are collectively assessed for

Stage 3 ECL. Restructuring may consist of reduction of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities

with similar risk.

• March 2024 v March 2023

New impaired assets increased $92 million (17%) driven by increases in the Australia Retail division due to increase in restructured home loan

facilities ($102 million), the Australia Commercial division due to increase in the SME Banking portfolio and well collateralised Agri exposures

($29 million), and the New Zealand division due to increases across all portfolios ($21 million). This was partially offset by the Institutional division

with a lower number of downgrades occurring in the current period ($58 million).

• March 2024 v September 2023

New impaired assets decreased $198 million (24%) driven by decreases in the Institutional division due to the downgrade of several single name

collateralised exposures in the September 2023 half ($271 million). This was partially offset by increases in the Australia Retail division due to

increase in restructured home loan facilities ($47 million), and the Australia Commercial division due to increase in the SME Banking portfolio and

well collateralised Agri exposures ($29 million).


Ageing analysis of net loans and advances that are past due but not impaired



As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

1-29 days 6,927 7,223 6,213 -4% 11%

30-59 days

2,337 1,809 1,965 29% 19%

60-89 days

1,234 1,146 759 8% 63%

90+ days

3,490 2,841 2,502 23% 39%

Total

13,988 13,019 11,439 7% 22%

• March 2024 v March 2023

Net loans and advances past due but not impaired increased $2,549 million (22%) with increases across all ageing categories driven by home loan

portfolios in the Australia Retail and New Zealand divisions.

• March 2024 v September 2023

Net loans and advances past due but not impaired increased $969 million (7%) with increases across the 30+ days ageing categories driven by

home loan portfolios in the Australia Retail and New Zealand divisions.

GROUP RESULTS


29

Cash Income Tax Expense



Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Income tax expense from cash profit


1,496 1,513 1,567 -1% -5%

Effective tax rate

29.6% 29.6% 29.0%

• March 2024 v March 2023

The effective tax rate increased from 29.0% to 29.6%. The increase of 60 bps was driven by higher non-deductible interest on convertible

instruments (56 bps), higher prior period adjustments (20 bps), lower equity accounted earnings (8 bps), and higher withholding tax expense on

foreign dividends (8 bps). This was partially offset by various other small items (32 bps).

• March 2024 v September 2023

The effective tax rate remained flat at 29.6%. The increase from higher non-deductible interest on convertible instruments (21 bps), lower equity

accounted earnings (19 bps), and higher prior period adjustments (16 bps), was offset by higher offshore earnings that attract a lower rate of tax

(41 bps), and various other small items (15 bps).

GROUP RESULTS


30

Impact of Foreign Currency Translation

The following tables present the Group’s comparative cash profit results, net loans and advances and customer deposits neutralised for the impact of

foreign currency translation. Comparative data has been adjusted to remove the translation impact of foreign currency movements by retranslating prior

period comparatives at current period foreign exchange rates.


March 2024 Half Year v March 2023 Half Year


Half Year Movement



Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

adjusted


Mar 24

$M

Mar 23

$M

Mar 23

$M

Mar 23

$M

Mar 24

v. Mar 23

Mar 24

v. Mar 23

Net interest income 7,899 8,500 37 8,537 -7% -7%

Other operating income

2,448 2,040 (36) 2,004 20% 22%

Operating income

10,347 10,540 1 10,541 -2% -2%

Operating expenses (5,215) (4,997) (19) (5,016) 4% 4%

Cash profit before credit impairment and income tax

5,132 5,543 (18) 5,525 -7% -7%

Credit impairment (charge)/release (70) (133) (3) (136) -47% -49%

Cash profit before income tax

5,062 5,410 (21) 5,389 -6% -6%

Income tax expense (1,496) (1,567) 7 (1,560) -5% -4%

Non-controlling interests

(14) (14) - (14) 0% 0%

Cash profit

3,552 3,829 (14) 3,815 -7% -7%




Cash profit/(loss) by division




Australia Retail


794 1,064 - 1,064


-25% -25%

Australia Commercial


665 739 - 739


-10% -10%

Institutional


1,522 1,589 8 1,597


-4% -5%

New Zealand


791 771 9 780


3% 1%

Pacific


31 34 - 34


-9% -9%

Group Centre

(251) (368) (31) (399) -32% -37%

Cash profit

3,552 3,829 (14) 3,815 -7% -7%




Net loans and advances by division




Australia Retail


322,364 300,581 - 300,581


7% 7%

Australia Commercial


63,874 59,911 - 59,911


7% 7%

Institutional


206,268 208,265 1,202 209,467


-1% -2%

New Zealand


121,625 120,262 (2,466) 117,796


1% 3%

Pacific


1,678 1,661 16 1,677


1% 0%

Group Centre

(638) (593) - (593) 8% 8%

Net loans and advances

715,171 690,087 (1,248) 688,839 4% 4%


Customer deposits by division




Australia Retail


172,312 156,374 - 156,374


10% 10%

Australia Commercial


116,463 113,011 - 113,011


3% 3%

Institutional


249,169 278,089 2,777 280,866


-10% -11%

New Zealand


99,779 97,958 (2,009) 95,949


2% 4%

Pacific


3,657 3,562 36 3,598


3% 2%

Group Centre

(290) (367) - (367) -21% -21%

Customer deposits

641,090 648,627 804 649,431 -1% -1%

GROUP RESULTS


31

March 2024 Half Year v September 2023 Half Year


Half Year Movement


Actual

FX

unadjusted

FX

impact

FX

adjusted

FX

unadjusted

FX

adjusted


Mar 24

$M

Sep 23

$M

Sep 23

$M

Sep 23

$M

Mar 24

v. Sep 23

Mar 24

v. Sep 23

Net interest income 7,899 8,074 14 8,088 -2% -2%

Other operating income

2,448 2,291 (26) 2,265 7% 8%

Operating income

10,347 10,365 (12) 10,353 0% 0%

Operating expenses (5,215) (5,142) (7) (5,149) 1% 1%

Cash profit before credit impairment and income tax

5,132 5,223 (19) 5,204 -2% -1%

Credit impairment (charge)/release (70) (112) 1 (111) -38% -37%

Cash profit before income tax

5,062 5,111 (18) 5,093 -1% -1%

Income tax expense (1,496) (1,513) 5 (1,508) -1% -1%

Non-controlling interests

(14) (14) - (14) 0% 0%

Cash profit

3,552 3,584 (13) 3,571 -1% -1%




Cash profit/(loss) by division




Australia Retail


794 874 - 874


-9% -9%

Australia Commercial


665 701 - 701


-5% -5%

Institutional


1,522 1,360 3 1,363


12% 12%

New Zealand


791 775 4 779


2% 2%

Pacific


31 37 - 37


-16% -16%

Group Centre

(251) (163) (20) (183) 54% 37%

Cash profit

3,552 3,584 (13) 3,571 -1% -1%




Net loans and advances by division




Australia Retail


322,364 312,249 - 312,249


3% 3%

Australia Commercial


63,874 61,557 - 61,557


4% 4%

Institutional


206,268 210,234 (708) 209,526


-2% -2%

New Zealand


121,625 121,824 (1,795) 120,029


0% 1%

Pacific


1,678 1,684 - 1,684


0% 0%

Group Centre

(638) (504) - (504) 27% 27%

Net loans and advances

715,171 707,044 (2,503) 704,541 1% 2%




Customer deposits by division




Australia Retail


172,312 164,786 - 164,786


5% 5%

Australia Commercial


116,463 113,408 - 113,408


3% 3%

Institutional


249,169 266,462 (1,377) 265,085


-6% -6%

New Zealand


99,779 99,076 (1,460) 97,616


1% 2%

Pacific


3,657 3,719 (3) 3,716


-2% -2%

Group Centre

(290) (332) - (332) -13% -13%

Customer deposits

641,090 647,119 (2,840) 644,279 -1% 0%

GROUP RESULTS


32

Earnings Related Hedges

Where it is considered appropriate, the Group takes out economic hedges against larger foreign exchange denominated revenue streams (primarily New

Zealand Dollar and US Dollar). New Zealand Dollar exposure relates to the New Zealand geography and USD exposures relate to Rest of World

geography. Details of these hedges are set out below.



Half Year

NZD Economic hedges

Mar 24

$M

Sep 23

$M

Mar 23

$M

Net open NZD position (notional principal)

1,2

3,071 3,050 3,011

Amount taken to income (pre-tax statutory basis)

3

23 (7) (148)

Amount taken to income (pre-tax cash basis)

4

(34) (13) 16

USD Economic hedges

Net open USD position (notional principal)

1,2

967 906 750

Amount taken to income (pre-tax statutory basis)

3

6 (29) 28

Amount taken to income (pre-tax cash basis)

4

(12) (11) (20)

1.

Value in AUD at contracted rate.

2.

The following hedges were in place to partially hedge future earnings against adverse movements in exchange rates, at a NZD forward rate of NZD 1.09/AUD as at 31 March 2024

(Sep 23: NZD 1.10/AUD; Mar 23: NZD1.10/AUD), and a USD forward rate of USD 0.67/AUD as at 31 March 2024 (Sep 23: USD 0.68/AUD; Mar 23: USD 0.69/AUD).



Half Year


Mar 24 Sep 23 Mar 23

NZD Economic Hedges


At period end (NZD billion)

3.4 3.4 3.3

Matured during the period (NZD billion)

1.4 1.4 1.3

USD Economic Hedges


At period end (USD billion)

0.6 0.6 0.5

Matured during the period (USD billion)

0.2 0.2 0.1

3.

Unrealised valuation movement plus realised revenue from matured or closed out hedges.

4.

Realised revenue from closed out hedges.

An unrealised gain on the outstanding NZD and USD economic hedges of $75 million for the March 2024 half (Sep 23 half: $12 million loss;

Mar 23 half: $116 million loss) was recorded in statutory profit. This unrealised gain is treated as an adjustment to statutory profit in determining cash

profit (included within revenue and expense hedge adjustments) as these are hedges of future NZD and USD revenues.



Cash Earnings Per Share




Half Year


Movement


Mar 24Sep 23Mar 23


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Cash earnings per share (cents)




Basic




118.3 119.5 127.9 -1%-8%

Diluted


116.0 114.8 121.4 1%-4%

Cash weighted average number of ordinary shares (M)


Basic


3,001.3 3,000.2 2,994.1 0%0%

Diluted


3,249.4 3,281.6 3,278.3 -1%-1%

Cash profit ($M)


3,552 3,584 3,829 -1%-7%

Cash profit used in calculating diluted cash earnings per share ($M)


3,769 3,766 3,979 0%-5%

GROUP RESULTS


33

Dividends




Half Year


Movement

Dividend per ordinary share (cents)

Mar 24 Sep 23 Mar 23


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Interim


- fully franked

1



- - 81


- partially franked

2



83 - -

Final

- partially franked (comprising 81 cents and an additional dividend of 13 cents)

3

- 94 -

Total

83 94 81 -12% 2%

Ordinary share dividends used in payout ratio ($M)

4,5

2,496 2,825 2,433

Cash profit ($M)

3,552 3,584 3,829 -1% -7%

Ordinary share dividend payout ratio (cash profit basis)

5

70.3% 78.8% 63.5%

1.

2023 interim dividend was fully franked for Australian tax purposes (30% tax rate) and carried New Zealand imputation credits of NZD 9 cents.

2.

2024 proposed interim dividend will be partially franked at 65% for Australian tax purposes (30% tax rate) and carry New Zealand imputation credits of NZD 12 cents.

3.

2023 final dividend was partially franked at 56% for Australian tax purposes (30% tax rate) and carried New Zealand imputation credits of NZD 11 cents.

4.

Dividend paid to ordinary equity holders of the Company. Excludes dividends paid by subsidiaries to the Group’s non-controlling equity holders of $13 million (Sep 23 half: $14 million;

Mar 23 half: $13 million).

5.

Dividend payout ratio is calculated using the proposed 2024 interim dividend of $2,496 million, based on the forecast number of ordinary shares on issue at the dividend record date.

Dividend payout ratios for the September 2023 half and March 2023 half were calculated using actual dividends.


The Directors proposed an interim dividend of 83 cents be paid on each eligible fully paid ANZ ordinary share, partially franked at 65% for Australian

taxation purposes. The interim dividend will be paid on 1 July 2024 to owners of ordinary shares at the close of business on 14 May 2024 (record date),

and carry New Zealand imputation credits of NZD 12 cents per ordinary share.


Economic Profit


Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Statutory profit attributable to shareholders of the Company


3,407 3,551 3,555


-4% -4%

Adjustments between statutory profit and cash profit

145 33 274 large -47%

Cash profit

3,552 3,584 3,829 -1% -7%

Economic credit cost adjustment (377) (362) (333) 4% 13%

Imputation credits

588 553 628 6% -6%

Economic return

3,763 3,775 4,124 0% -9%

Cost of capital (3,433) (3,325) (3,267) 3% 5%

Economic profit

330 450 857 -27% -61%

Economic profit is a risk adjusted profit measure used to evaluate business unit performance. This is used for internal management purposes and is not

subject to audit by the external auditor.

At a business unit level, capital is allocated based on regulatory capital such that higher risk businesses attract higher levels of capital. This method is

designed to help drive appropriate risk management and ensure business returns align with the level of risk. Key risks covered include credit risk,

operational risk, market risk and other risks.

Economic profit is calculated via a series of adjustments to cash profit:

• The economic credit cost adjustment replaces the accounting expected credit loss charge with internal expected loss based on the average long-run

loss rate per annum on the portfolio over an economic cycle.

• The benefit of imputation credits is recognised, estimated based on 70% of Australian tax.

• The cost of capital is a major component of economic profit. At an ANZ Group level, this is calculated using average ordinary shareholders’ equity

(excluding non-controlling interests), multiplied by the cost of capital rate (currently at 9.75% with comparative periods restated accordingly).

Economic profit decreased by $527 million against the March 2023 half, driven by lower cash profit, higher levels of capital (with the cost of capital rate

unchanged), unfavourable economic credit cost adjustment and lower imputation credits.

Economic profit decreased by $120 million against the September 2023 half, driven by lower cash profit, higher levels of capital (with the cost of capital

rate unchanged), and unfavourable economic credit cost adjustment, partially offset by higher imputation credits.

GROUP RESULTS


34

Condensed Balance Sheet



As at


Movement

Assets

Mar 24

$B

Sep 23

$B

Mar 23

$B


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Cash / Settlement balances owed to ANZ / Collateral paid 149.7 186.1 225.1 -20% -33%

Trading assets and investment securities

160.5 134.4 133.6 19% 20%

Derivative financial instruments

47.5 60.4 45.6 -21% 4%

Net loans and advances

715.2 707.0 690.1 1% 4%

Other

16.8 17.7 16.8 -5% 0%

Total assets

1,089.7 1,105.6 1,111.2 -1% -2%

Liabilities

Settlement balances owed by ANZ / Collateral received 22.4 29.7 31.0 -25% -28%

Deposits and other borrowings

806.7 814.7 842.6 -1% -4%

Derivative financial instruments

42.7 57.5 46.2 -26% -8%

Debt issuances

127.1 116.0 106.2 10% 20%

Other

19.7 17.7 15.6 11% 26%

Total liabilities

1,018.6 1,035.6 1,041.6 -2% -2%

Total shareholders' equity 71.1 70.0 69.6 2% 2%


• March 2024 v March 2023

• Cash / Settlement balances owed to ANZ / Collateral paid decreased $75.4 billion (33%) driven by decreases in balances with central banks

($60.9 billion), overnight interbank deposits ($10.6 billion), and settlement balances owed to ANZ ($3.2 billion).

• Trading assets and investment securities increased $26.9 billion (20%) driven by increases in short term and semi-government bonds.

• Net loans and advances increased $25.1 billion (4%) driven by increases in the Australia Retail ($21.8 billion) and New Zealand ($3.8 billion)

divisions due to home loan growth, and the Australia Commercial division ($4.0 billion) due to higher lending volumes. This was partially offset by

lower lending volumes in the Institutional division ($3.2 billion) and the impact of foreign currency translation.

• Settlement balances owed by ANZ / Collateral received decreased $8.6 billion (28%) primarily driven by a decrease in cash clearing accounts

($7.9 billion).

• Deposits and other borrowings decreased $35.9 billion (4%) driven by decreases in customer deposits in the Institutional division ($31.7 billion),

deposits from banks and repurchase agreements ($29.6 billion), and certificates of deposit ($5.6 billion). This was partially offset by higher

customer deposits in the Australia Retail ($15.9 billion), New Zealand ($3.8 billion) and Australia Commercial ($3.5 billion) divisions, an increase

in commercial paper and other borrowings ($6.4 billion) and the impact of foreign currency translation.

• Debt issuances increased $20.9 billion (20%) driven by the issue of new senior and subordinated debt, including ANZ Capital Notes 9 partially

offset by the redemption of ANZ Capital Notes 4.

• March 2024 v September 2023

• Cash / Settlement balances owed to ANZ / Collateral paid decreased $36.4 billion (20%) driven by decreases in balances with central banks

($20.1 billion), settlement balances owed to ANZ ($5.5 billion), overnight interbank deposits ($5.2 billion), reverse repurchase agreements

($4.4 billion) and the impact of foreign currency translation.

• Trading assets and investment securities increased $26.1 billion (19%) driven by increases in short term and semi-government bonds.

• Derivative financial assets and liabilities decreased $12.9 billion (21%) and $14.8 billion (26%) respectively driven by market rate movements,

primarily decreases in USD swap rates and the depreciation of certain major currencies against the USD.

• Net loans and advances increased $8.2 billion (1%) driven by increases in the Australia Retail ($10.1 billion) and New Zealand ($1.6 billion)

divisions due to home loan growth, and the Australia Commercial division ($2.3 billion) due to higher lending volumes. This was partially offset by

lower lending volumes in the Institutional division ($3.3 billion) and the impact of foreign currency translation.

• Settlement balances owed by ANZ / Collateral received decreased $7.3 billion (25%) primarily driven by decreases in cash clearing accounts

($4.2 billion) and lower collateral received ($2.9 billion).

• Deposits and other borrowings decreased $8.0 billion (1%) driven by decreases in customer deposits in the Institutional division ($15.9 billion),

deposits from banks and repurchase agreements ($10.8 billion), certificates of deposit ($2.8 billion) and the impact of foreign currency

translation. This was partially offset by increases in commercial paper and other borrowings ($12.1 billion), and customer deposits in the

Australia Retail ($7.5 billion), Australia Commercial ($3.1 billion) and New Zealand ($2.2 billion) divisions.

• Debt issuances increased $11.1 billion (10%) driven by the issue of new senior debt and subordinated debt, including ANZ Capital Notes 9

partially offset by the redemption of ANZ Capital Notes 4.

GROUP RESULTS


35

Liquidity Risk

Liquidity risk is the risk that the Group is unable to meet its payment obligations as they fall due, including repaying depositors or maturing wholesale

debt, or that the Group has insufficient capacity to fund increases in assets. The timing mismatch of cash flows and the related liquidity risk is inherent in

all banking operations and is closely monitored by the Group and managed in accordance with the risk appetite set by the relevant Boards.

The Group operates under a non-operating holding company structure whereby:

• ANZBGL’s liquidity risk management framework remains unchanged and continues to operate its own liquidity and funding program, governance

frameworks and reporting regime reflecting its Authorised Deposit-taking Institution (ADI) operations;

• ANZGHL (parent entity) has no material liquidity risk given the structure and nature of the balance sheet; and

• ANZ Non-Bank Group is not expected to have separate funding arrangements and will rely on ANZGHL for funding.

Furthermore, a separate liquidity policy has been established for ANZGHL and ANZ Bank Group to reflect the differing nature of liquidity risk inherent in

each business model. The Group will ensure that ANZGHL and ANZ Non-Bank Group holds sufficient cash reserves to meet operating and financing

requirements.

ANZ Bank Group’s approach to liquidity risk management incorporates two key components:

• Scenario modelling of funding sources

ANZBGL Group’s liquidity risk appetite is defined by the ability to meet a range of regulatory requirements and internal liquidity metrics mandated by

the ANZBGL Board. The metrics cover a range of scenarios of varying duration and level of severity. The objective of this framework is to:

• Provide protection against shorter term extreme market dislocation and stress.

• Maintain structural strength in the balance sheet by ensuring that an appropriate amount of longer-term assets are funded with longer-term

funding.

• Ensure that no undue timing concentrations exist in the Group’s funding profile.

Key components of this framework are the Liquidity Coverage Ratio (LCR), which is a severe short term liquidity stress scenario, and the Net Stable

Funding Ratio (NSFR), a longer term structural liquidity measure, both of which are mandated by banking regulators including APRA.

• Liquid assets

ANZBGL Group holds a portfolio of high quality unencumbered liquid assets in order to protect ANZBGL Group’s liquidity position in a severely

stressed environment, as well as to meet regulatory requirements. High Quality Liquid Assets comprise three categories, with the definitions

consistent with Basel 3 LCR:

• Highest-quality liquid assets (HQLA1): Cash, highest credit quality government, central bank or public sector securities eligible for repurchase

with central banks to provide same-day liquidity.

• High-quality liquid assets (HQLA2): High credit quality government, central bank or public sector securities, high quality corporate debt securities

and high quality covered bonds eligible for repurchase with central banks to provide same-day liquidity.

• Alternative liquid assets (ALA): Eligible securities listed by the RBNZ.

ANZBGL Group monitors and manages the size and composition of its liquid assets portfolio on an ongoing basis in line with regulatory requirements

and the risk appetite set by the ANZBGL Board.


Half Year Average

1



Movement


Mar 24

$B

Sep 23

$B

Mar 23

$B


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Market Values Post Discount


HQLA1 268.2 258.6 253.5


4% 6%

HQLA2

11.6 9.8 9.7


18% 20%

Alternative liquid assets

2

1.9 2.4 2.7


-21%-30%

Total liquid assets

281.7 270.8 265.9 4% 6%

Cash flows modelled under stress scenario


Cash outflows 262.8 256.1 268.8 3% -2%

Cash inflows

51.9 51.4 60.5 1% -14%

Net cash outflows

210.9 204.7 208.3 3% 1%

Liquidity Coverage Ratio

3,4

134%132%128%2% 6%

1.

Half year average basis, calculated as prescribed per APRA Prudential Regulatory Standard (APS 210 Liquidity) and consistent with APS 330 requirements.

2.

Comprised of any liquid assets as defined in the RBNZ's Liquidity Policy - Annex: Liquidity Assets - Prudential Supervision Department Document BS13A12.

3.

All currency Level 2 LCR.

4.

LCR remained above the regulatory minimum thresholds throughout the periods.

GROUP RESULTS


36

Funding

The ANZBGL Group targets a diversified funding base, avoiding undue concentrations by investor type, maturity, market source and currency.

During the March 2024 half, the ANZBGL Group issued $21.2 billion of term wholesale funding

1

, $1.7 billion of APRA compliant Additional Tier 1 Capital

and $0.3 billion of RBNZ compliant Additional Tier 1 Capital.

The following table shows the ANZBGL Group’s total funding composition:


As at Movement

ANZ Bank Group

Mar 24

$B

Sep 23

$B

Mar 23

$B

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Customer deposits and other liabilities

Australia Retail 172.3 164.8 156.4 5%10%

Australia Commercial 116.5 113.4 113.0 3%3%

Institutional

249.2 266.5 278.1 -6%-10%

New Zealand

99.8 99.1 98.0 1%2%

Pacific

3.7 3.7 3.6 0%3%

Group Centre

(0.2)(0.1)(0.2)large0%

Customer deposits

641.3 647.4 648.9 -1%-1%

Other funding liabilities

2

10.8 11.7 12.4 -8%-13%

Total customer liabilities (funding)

652.1 659.1 661.3 -1%-1%

Wholesale funding

Unsubordinated debt and central bank term funding

3

102.3 94.0 97.1 9%5%

Subordinated debt

4

36.3 33.7 32.7 8%11%

Certificates of deposit

39.1 41.9 44.5 -7%-12%

Commercial paper

45.2 33.3 38.8 36%16%

Other wholesale borrowings

5

96.8 113.9 122.5 -15%-21%

Total wholesale funding

319.7 316.8 335.6 1%-5%

Shareholders' equity 70.2 69.1 68.6 2%2%

Total funding 1,042.0 1,045.0 1,065.5 0%-2%

1.

Excludes unsubordinated debt with shorter tenors (such as 12 to 18 months).

2.

Includes interest accruals, payables and other liabilities, provisions and net tax provisions, and excludes liability for acceptances as they do not provide net funding.

3.

Includes RBA TFF of $8.1 billion (Sep 23: $8.1 billion; Mar 23: $20.1 billion), RBNZ FLP of $3.2 billion (Sep 23: $3.2 billion; Mar 23: $3.2 billion) and TLF of $0.3 billion

(Sep 23: $0.3 billion; Mar 23: $0.3 billion).

4.

Includes subordinated debt issued by ANZ Bank New Zealand Limited which constitutes Tier 2 capital under RBNZ requirements but does not meet the APRA Tier 2 requirements, and

USD 300 million perpetual subordinated notes which ceased to be treated as Basel 3 transitional Tier 2 capital under APRA’s capital framework from 1 January 2022. The USD 300 million

perpetual subordinated notes were redeemed on 31 October 2023.

5.

Includes borrowings from banks, securities sold under repurchase agreements, net derivative balances, special purpose vehicles and other borrowings.

Net Stable Funding Ratio

The following table shows the Level 2 NSFR composition:


As at Movement


Mar 24

$B

Sep 23

$B

Mar 23

$B


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Required Stable Funding (RSF)

1


Retail & small and medium enterprises, corporate loans with 65% RSF factor

2

218.3 213.6 200.5 2%9%

Retail & small and medium enterprises, corporate loans with 85% RSF factors

2

206.1 208.5 221.3 -1%-7%

Other lending

3

56.2 54.9 37.2 2%51%

Liquid assets

15.1 13.8 13.1 9%15%

Other assets

4

46.8 46.8 45.2 0%4%

Total Required Stable Funding

542.5 537.6 517.3 1%5%

Available Stable Funding

1


Retail & small and medium enterprise customer deposits 308.9 301.3 292.9 3%5%

Corporate, public sector entities & operational deposits

128.5 130.8 136.9 -2%-6%

Central bank & other financial institution deposits

6.4 7.2 4.7 -11%36%

Term funding

5

81.5 76.0 71.3 7%14%

Short term funding & other liabilities

12.4 10.3 8.5 20%46%

Capital

102.7 99.6 99.4 3%3%

Total Available Stable Funding

640.4 625.2 613.7 2%4%

Net Stable Funding Ratio

6

118%116%119%2%-1%

1.

NSFR factored balance as per APRA Prudential Regulatory Standard APS 210 Liquidity.

2.

Risk weighting as per APRA Prudential Regulatory Standard APS 112 Capital Adequacy: Standardised Approach to Credit Risk.

3.

Includes loans to financial institutions and central banks, and non-performing loans.

4.

Includes off-balance sheet items, net derivatives and other assets.

5.

Includes balances from the drawdown of the RBA and RBNZ Funding Facilities (TFF, FLP and TLF).

6.

The regulatory minimum NSFR is 100%.

GROUP RESULTS


37

Capital Management

The Group’s capital management framework includes managing capital at Level 1, Level 2 and ANZGHL Group.

The Group’s framework includes managing to Board approved risk appetite settings and maintaining all regulatory requirements. APRA requirements at

Level 1 and Level 2 include ANZ operating at or above APRA’s expectation for Domestic Systematically Important Banks (D-SIBs).

APRA’s authority for ANZGHL to be a non-operating holding company (NOHC) of an ADI includes five conditions for ANZ’s capital management

framework. Two of these are quantitative requirements being:

• ANZGHL must always ensure that the quality and quantity of the total capital of the Level 3 group is equivalent to, or greater than, the quality and

quantity of the sum of the total capital of the consolidated ANZ Bank Group and the consolidated ANZ Non-Bank Group.

• ANZGHL must calculate and manage capital for the ANZ Non-Bank Group in accordance with an Economic Capital Model (ECM), which requires the

amount of capital held, in the form of Common Equity Tier 1 (CET1), to be equal to or greater than the capital requirement as calculated under the

ECM.

The Group has implemented an ECM to calculate the capital to support the ANZ Non-Bank Group operations. The material risks included in the Non-

Bank Group currently are investment risk and fixed asset risk.

The Group’s compliance with these two conditions is presented in the following tables:



ANZ Bank

Group

2


$M

ANZ Non-Bank

Group

$M

ANZGHL

$M

ANZ Group

$M

As at March 2024

Allocated equity

1

70,202 716 156 71,074

Prudential adjustments to allocated equity

(648) - - (648)

Gross Common Equity Tier 1 capital

69,554 716 156 70,426

Deductions (11,142) - - (11,142)

Common Equity Tier 1 capital

58,412 716 156 59,284

Tier 1 capital 66,709 716 156 67,581

Tier 2 capital 28,223 - - 28,223

Total qualifying capital

94,932 716 156 95,804


As at September 2023

Allocated equity

1

69,085 749 183 70,017

Prudential adjustments to shareholders' equity (396) - - (396)

Gross Common Equity Tier 1 capital 68,689 749 183 69,621

Deductions (10,895) - - (10,895)

Common Equity Tier 1 capital 57,794 749 183 58,726

Tier 1 capital 66,026 749 183 66,958

Tier 2 capital 24,959 - - 24,959

Total qualifying capital 90,985 749 183 91,917


As at March 2023

Allocated equity

1

68,596 739 245 69,580

Prudential adjustments to shareholders' equity (329) - - (329)

Gross Common Equity Tier 1 capital 68,267 739 245 69,251

Deductions (10,887) - - (10,887)

Common Equity Tier 1 capital 57,380 739 245 58,364

Tier 1 capital 65,564 739 245 66,548

Tier 2 capital 24,068 - - 24,068

Total qualifying capital 89,632 739 245 90,616

1.

Allocated in accordance with prudential capital management view.

2.

ANZ Bank Group allocated equity is adjusted for capital deductions, including deconsolidated entity adjustments, to calculate ANZ Level 2 CET1, Tier 1, Tier 2 and total qualifying capital.


ANZ Non-Bank Group


As at


Mar 24

$M

Sep 23

$M

Mar 23

$M

Economic Capital Required 571 563 674

Actual Capital

1

740 744 772

Actual vs Economic Capital

169 181 98

1.

This represents the aggregation of ANZ NBH Pty Ltd and ANZ Group Services Pty Ltd’s shareholders’ equity.

GROUP RESULTS


38

ANZ Bank Group


As at


APRA Capital Ratios Internationally Comparable Capital Ratios

1


Mar 24Sep 23Mar 23Mar 24Sep 23Mar 23

Capital Ratios (Level 2)

Common Equity Tier 1 13.5%13.3%13.2%19.7%19.7%19.4%

Tier 1

15.4%15.2%15.1%22.2%22.2%21.8%

Total capital

21.9%21.0%20.6%30.7%29.8%29.1%

Risk weighted assets ($B)

432.8 433.3 435.5 334.1 331.5 334.4

1.

Internationally Comparable methodology align with the Australia Banking Association Basel 3.1 Capital Comparison Study (March 2023).


APRA Common Equity Tier 1 - March 2024 v September 2023


• March 2024 v September 2023

CET1 ratio increased +16 bps to 13.50% during the March 2024 half. Key drivers of the movement in the CET1 ratio were:

• Cash profit (Level 2) increased the CET1 ratio by +83 bps.

• Higher underlying RWA usage (excluding impact of foreign currency translation, regulatory changes and other one-offs) decreased the CET1

ratio by -12 bps primarily driven by higher credit RWA, market risk RWA and operational RWA, partially offset by lower IRRBB RWA.

• Payment of the 2023 final dividend (net of BOP) reduced the CET1 ratio by -64 bps.

• Proceeds from partial disposal of investment in AmBank increased the CET1 ratio by +15 bps.

• Capital deduction and others impact totalling -6 bps reflecting net movements in IRB floor increase, capital deductions, net imposts, non-cash

profit adjustments and net other items, partially offset by benefits from credit RWA methodology refinements.

March 2024 pro-forma CET1 capital ratio of 11.85% includes pro-forma adjustments for:

• Suncorp Bank acquisition of -123 bps,

• The announced $2 billion on-market share buyback of -46 bps, and

• NOHC surplus capital of +4 bps.

GROUP RESULTS


39

Total Risk Weighted Assets

As at Movement


Mar 24

$B

Sep 23

$B

Mar 23

$B

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Credit RWA 348.4 349.0 345.3 0% 1%

Market risk and IRRBB RWA

38.1 42.0 43.6 -9% -13%

Operational RWA

43.3 42.3 42.3 2% 2%

Total

429.8 433.3 431.2 -1% 0%

IRB floor adjustment 3.0 - 4.3 n/a -30%

Total RWA

432.8 433.3 435.5 0% -1%



Total Risk Weighted Assets - March 2024 v September 2023



1.

The attribution of credit RWA movements requires assumptions and judgement, with different assumptions leading to different attributions.


• March 2024 v September 2023

Total RWA decreased $0.5 billion driven by:

• $0.6 billion decrease in total credit RWA primarily driven by benefits from credit RWA methodology refinements and the impact of foreign

currency translation, partially offset by volume growth in the Institutional, Australia Retail and Australia Commercial divisions.

• Credit RWA methodology refinements includes benefits from continued refinement in process, data and associated methodology treatments post

implementation of revised capital reform rules, implementation of a new model relating to New Zealand rural exposures, and removal of

associated RBNZ supervisory adjustment for corporate exposures.

• $2.9 billion decrease in underlying non-credit RWA (operational RWA, and market risk and IRRBB RWA) mainly from a reduction in IRRBB RWA

partially offset by increases in market risk RWA and operational RWA.

• IRB floor adjustment increased from nil to $3.0 billion.

GROUP RESULTS


40

APRA Capital Reform to Internationally Comparable

1

CET1 as at 31 March 2024


1.

The Group’s interpretation of the Basel Calculation of RWA for credit risk regulations (effective 1 Jan 2023) documented in The Basel Framework and The Australian Banking Association,

Basel 3.1 Capital Comparison Study, March 2023.

The above graph provides a reconciliation of the CET1 ratio under APRA’s prudential capital standards to Internationally Comparable Basel 3.1

standards. One of the objectives, although not the primary objective, of the revisions APRA has made is to ‘improve transparency, by increasing the

alignment of APRA’s standards with the international Basel framework’ (APRA Information Paper – An Unquestionably Strong Framework for Bank

Capital, November 2021). Despite this, material differences in the way credit risks are measured remain between the approaches allowed by APRA and

those proposed by Basel. As a result, Australian banks’ APRA reported capital ratios will not be directly comparable with the Basel 3.1 capital ratios or

directly comparable with many international jurisdictions which are yet to transition to the revised Basel 3.1 Capital Framework.

The material differences between APRA and Internationally Comparable capital ratios include:

Deductions

• Investments in insurance and banking associates - APRA requires a full deduction against CET1. On an Internationally Comparable basis, these

investments are subject to a concessional threshold before a deduction is required.

• Deferred tax assets - APRA requires a full deduction from CET1 for deferred tax assets relating to temporary differences. On an Internationally

Comparable basis, this is subject to a concessional threshold before the deduction is required.

Risk Weighted Assets

• Mortgages RWA

• Standard residential mortgages - APRA imposes risk weight multipliers of 1.4x against owner occupied, principal and interest mortgages and 1.7x

against all other mortgage types as well as a 5% risk weight floor across the total mortgage portfolio. Basel regulations impose no risk weight

floors or multipliers.

• Non-standard residential mortgages - APRA excludes all non-standard residential mortgages from using the IRB approach unlike Basel.

• Borrowers with multiple mortgaged investment properties – APRA treats these as retail exposures, with a 2.5x multiplier applied if the number of

investment properties exceeds 5. Basel allows these exposures to be treated as corporate exposures.

• IRRBB RWA - APRA requires inclusion of IRRBB within the RWA base for the CET1 ratio calculation. This is not required on an Internationally

Comparable basis.

• Non-retail LGDs - APRA allows lower LGDs for sovereign (Foundation IRB treatment only) and critical infrastructure operator exposures than Basel

but requires higher LGDs for general corporate exposures.

• New Zealand subsidiary lending - APRA requires the credit RWA amounts for all credit exposures originated by a New Zealand subsidiary to be

calculated using the Reserve Bank of New Zealand (RBNZ) capital rules, except for APRA’s overall IRB scalar, which must replace the RBNZ scalar.

In comparison with Basel, the RBNZ uses a different supervisory slotting approach for specified asset classes, different LGD floors for farm lending,

different LGD floors and correlation factors for residential mortgages, and different LGD and EAD factors for undrawn non-retail exposures.

• Other RWA impacts - APRA requires the supervisory slotting approach to be used in determining credit RWA for specialised lending exposures. The

Internationally Comparable basis allows for the advanced IRB approach to be used when calculating RWA for these exposures. APRA has now

allowed the advanced IRB approach for income producing real estate exposures, which were previously required to use slotting.

• Scaling factor on all IRB exposures of 1.1x is applied.

GROUP RESULTS


41

Leverage Ratio

At 31 March 2024, the ANZ Bank Group’s APRA Leverage Ratio was 5.4% which is above the 3.5% APRA minimum for IRB ADIs which includes ANZ.

The following table summarises the ANZ Bank Group’s Leverage Ratio calculation:


As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Tier 1 Capital (net of capital deductions) 66,709 66,026 65,564 1% 2%


On-balance sheet exposures (excluding derivatives and securities financing transaction

exposures)

984,875 984,663 1,013,515 0% -3%

Derivative exposures

59,357 51,008 44,612 16% 33%

Securities financing transaction exposures

58,995 50,747 43,756 16% 35%

Other off-balance sheet exposures

124,894 138,301 140,999 -10% -11%

Total exposure measure

1,228,121 1,224,719 1,242,882 0% -1%

APRA Leverage Ratio 5.4% 5.4% 5.3%

Internationally Comparable Leverage Ratio 6.0% 6.0% 5.9%


• March 2024 v September 2023

APRA leverage ratio increased +4 bps during the March 2024 half. Key drivers of the movement were:

• Net organic capital generation (largely from cash profit and movements in capital deductions), less dividends paid increased the leverage ratio by

+5 bps,

• Additional Tier 1 capital impact (ANZ Capital Notes 9 issuance net of ANZ Capital Notes 4 redemption) increased the leverage ratio by +1 bps,

• On-balance sheet exposures growth decreased the leverage ratio by -2 bps. On-balance sheet exposures growth was driven by lending growth

in the Australia Retail, Australia Commercial and New Zealand divisions, and growth in Trading assets and Investment securities, partially offset

by reduction in lending volume in the Institutional division and reduction in Cash and cash equivalents.

• Net movements in derivative, securities financing transactions and other off-balance sheet exposures decreased the leverage ratio by -2 bps,

and

• Net other impacts increased the leverage ratio by +2 bps.

GROUP RESULTS


42

Capital Management - Other Developments

• Capital Requirements

APRA implemented its updated requirements in relation to capital adequacy and credit risk requirements for ADIs on 1 January 2023. In December

2023, APRA released for consultation proposed minor amendments to the capital framework for ADIs. One update is related to Prudential Standard

APS 112 Capital Adequacy: Standardised Approach to Credit Risk, which could potentially reduce standardised RWA. ADIs now calculate RWA

under both the IRB RWA approach and the standardised RWA approach. When the standardised RWA multiplied by 72.5% is greater than the IRB

RWA, the difference is added as an adjustment to the total IRB RWA. Therefore, any reduction in the standardised RWA may reduce (or eliminate)

the quantum of the IRB capital floor adjustment. The Group responded to APRA’s consultation in March 2024 and APRA is conducting a quantitative

impact study with selected ADIs.

In addition, APRA continues to consult and finalise revisions to a number of remaining prudential standards, being IRRBB, market risk and

counterparty credit risk. Given the number of items that are yet to be finalised by APRA, the aggregate final outcome from all changes to APRA's

prudential standards relating to their review of ADIs ‘unquestionably strong’ capital framework remains uncertain.

• APRA Total Loss Absorbing Capacity Requirements

On 2 December 2021, APRA finalised its loss-absorbing capacity requirements for Australian D-SIBs, including ANZBGL, requiring an increase to

their minimum total capital requirement by 4.5% of RWA by January 2026. APRA expects the requirement to be satisfied predominantly with

additional Tier 2 capital with an equivalent decrease in other senior funding. The amount of the additional total capital requirement will be based on

the Group’s actual RWA as at January 2026.

• APRA Discussion Paper on Additional Tier 1 Capital in Australia

In September 2023, APRA released a discussion paper entitled “Enhancing bank resilience: Additional Tier 1 Capital in Australia” (APRA Discussion

Paper) which explores options for, and seeks feedback from stakeholders on, the effectiveness of Additional Tier 1 (AT1) Capital in Australia.

Potential options raised by APRA include:

• Improving the key design features of Additional Tier 1 Capital (including potentially increasing capital trigger event threshold requirements from

the current 5.125% to a higher level) so it more effectively absorbs losses;

• Changing the required level or mix of regulatory capital requirements to reduce reliance on Additional Tier 1 Capital; and

• Changes to diversify the investor base for Additional Tier 1 Capital instruments away from domestic retail investors.

The Group has engaged with APRA in a bilateral discussion on the APRA Discussion Paper and provided a submission in response to APRA’s

Additional Tier 1 Consultation on 15 November 2023. APRA has indicated that it intends to formally consult in 2024 on any proposed amendments to

the relevant prudential standards and in implementing any options, there would be a transition time to enable issuers to adjust to new requirements.

At this stage, it is not possible to confirm what impact (if any) the options proposed by APRA may have on the Group.

• The Reserve Bank of New Zealand review of capital requirements

The RBNZ’s revised capital adequacy requirements for New Zealand banks, which are set out in the Banking Prudential Requirements documents

are being implemented in stages during a transition period from October 2021 to July 2028. The key requirements for ANZ Bank New Zealand

Limited (ANZ Bank New Zealand) still being implemented are as follows:

• ANZ Bank New Zealand’s Tier 1 capital requirement will increase to 16% of RWA, of which up to 2.5% can be in the form of AT1 Capital. ANZ

Bank New Zealand’s Total Capital requirement will increase to 18% of RWA, of which up to 2% can be Tier 2 Capital. The increased capital ratio

requirements are being implemented progressively from 1 July 2022 to 1 July 2028.

• AT1 capital must consist of perpetual preference shares, which may be redeemable. Tier 2 capital must consist of long-term subordinated debt.

The net impact on the Group’s Level 1 CET1 capital, by the end of the transition period in 2028, is dependent on the additional capital required by

ANZ Bank New Zealand to comply with the increased capital requirements. Whether the additional capital requirement for ANZ Bank New Zealand

results in financial implications for ANZ will also depend on whether ANZ’s Level 1 CET1 ratio is lower than ANZ’s Level 2 CET1 ratio in 2028. Given

the level of uncertainty of these outcomes, the future financial impact of the RBNZ’s revised capital adequacy requirements is not able to be

quantified currently.

• Group regulation - roadmap for review

In October 2022, APRA released a roadmap for review of the prudential framework for groups. The review will focus on rationalising requirements,

promoting consistency, and providing clarity across different standards that apply to groups. As part of the review, guidelines for licensing new NOHC

authorities will be updated. For existing APRA authorised NOHCs, there will be no immediate changes, although APRA will seek to ensure new or

adjusted NOHC license conditions are applied in a consistent manner. The review will be multi-year, finishing in 2025.



DIVISIONAL RESULTS


43


CONTENTS Page


Divisional Performance 44

Australia Retail 48

Australia Commercial 50

Institutional 52

New Zealand 59

Pacific 64

Group Centre 64

DIVISIONAL RESULTS


Divisional Performance


44

During the March 2024 half, the Group operated on a divisional structure with six divisions: Australia Retail, Australia Commercial, Institutional, New

Zealand, Pacific, and Group Centre. For further information on the composition of divisions, refer to the Definitions on page 125.

Restatement of prior period comparative information

• Accounting standards adoption - the Group adopted AASB 17 Insurance Contracts (AASB 17) on 1 October 2023. Although the overall profit

recognised in respect of insurance contracts will not change over the life of contracts, the timing of revenue recognition will change. The Group

applied AASB 17 effective from 1 October 2022 and restated prior period comparative information. This resulted in a decrease in opening retained

earnings of $37 million on 1 October 2022, an increase in profit after tax (Sep 23 half: nil; Mar 23 half: $8 million), an increase in total assets (Sep 23:

$22 million; Mar 23: $36 million), and an increase in total liabilities (Sep 23: $51 million; Mar 23: $65 million) in the Australia Retail division.

• Divisional results presentation – divisional prior period comparative information was restated to reflect a number of cost reallocations across and

within the divisions during the period, with no impact to Group results.

Other than those described above, there have been no other significant changes.

The divisions reported are consistent with internal reporting provided to the chief operating decision maker, being the Chief Executive Officer.

The Divisional Results section is reported on a cash profit basis.

DIVISIONAL RESULTS


Divisional Performance


45

Cash profit by division - March 2024 Half Year v March 2023 Half Year


March 2024 Half Year

Australia

Retail

$M

Australia

Commercial

$M

Institutional

$M

New Zealand

$M

Pacific

$M

Group

Centre

$M

Group

$M

Net interest income

2,608 1,580 1,882 1,572 63 194 7,899

Other operating income

301 169 1,687 208 44 39 2,448

Operating income

2,909 1,749 3,569 1,780 107 233 10,347

Operating expenses (1,735) (763) (1,444) (677) (70) (526) (5,215)

Cash profit/(loss) before credit impairment and

income tax

1,174 986 2,125 1,103 37 (293) 5,132

Credit impairment (charge)/release (43) (35) 6 (4) 6 - (70)

Cash profit/(loss) before income tax

1,131 951 2,131 1,099 43 (293) 5,062

Income tax expense (337) (286) (609) (308) (11) 55 (1,496)

Non-controlling interests

- - - - (1) (13) (14)

Cash profit/(loss)

794 665 1,522 791 31 (251) 3,552

March 2023 Half Year

Australia

Retail

$M

Australia

Commercial

$M

Institutional

$M

New Zealand

$M

Pacific

$M

Group

Centre

$M

Group

$M

Net interest income 3,015 1,632 2,071 1,582 62 138 8,500

Other operating income 296 175 1,373 199 40 (43) 2,040

Operating income 3,311 1,807 3,444 1,781 102 95 10,540

Operating expenses (1,703) (685) (1,340) (634) (74) (561) (4,997)

Cash profit/(loss) before credit impairment and

income tax

1,608 1,122 2,104 1,147 28 (466) 5,543

Credit impairment (charge)/release (82) (66) 74 (75) 16 - (133)

Cash profit/(loss) before income tax 1,526 1,056 2,178 1,072 44 (466) 5,410

Income tax expense (462) (317) (589) (301) (10) 112 (1,567)

Non-controlling interests - - - - - (14) (14)

Cash profit/(loss) 1,064 739 1,589 771 34 (368) 3,829


March 2024 Half Year v March 2023 Half Year

Australia

Retail

Australia

Commercial Institutional New Zealand Pacific

Group

Centre Group

Net interest income -13% -3% -9% -1% 2% 41% -7%

Other operating income 2% -3% 23% 5% 10% large 20%

Operating income -12% -3% 4% 0% 5% large -2%

Operating expenses 2% 11% 8% 7% -5% -6% 4%

Cash profit/(loss) before credit impairment and

income tax

-27% -12% 1% -4% 32% -37% -7%

Credit impairment (charge)/release -48% -47% -92% -95% -63% n/a -47%

Cash profit/(loss) before income tax -26% -10% -2% 3% -2% -37% -6%

Income tax expense -27% -10% 3% 2% 10% -51% -5%

Non-controlling interests n/a n/a n/a n/a n/a -7% 0%

Cash profit/(loss) -25% -10% -4% 3% -9% -32% -7%

DIVISIONAL RESULTS


Divisional Performance


46

Cash profit by division - March 2024 Half Year v September 2023 Half Year


March 2024 Half Year

Australia

Retail

$M

Australia

Commercial

$M

Institutional

$M

New Zealand

$M

Pacific

$M

Group

Centre

$M

Group

$M

Net interest income

2,608 1,580 1,882 1,572 63 194 7,899

Other operating income

301 169 1,687 208 44 39 2,448

Operating income

2,909 1,749 3,569 1,780 107 233 10,347

Operating expenses (1,735) (763) (1,444) (677) (70) (526) (5,215)

Cash profit/(loss) before credit impairment and

income tax

1,174 986 2,125 1,103 37 (293) 5,132

Credit impairment (charge)/release (43) (35) 6 (4) 6 - (70)

Cash profit/(loss) before income tax

1,131 951 2,131 1,099 43 (293) 5,062

Income tax expense (337) (286) (609) (308) (11) 55 (1,496)

Non-controlling interests

- - - - (1) (13) (14)

Cash profit/(loss)

794 665 1,522 791 31 (251) 3,552

September 2023 Half Year

Australia

Retail

$M

Australia

Commercial

$M

Institutional

$M

New Zealand

$M

Pacific

$M

Group

Centre

$M

Group

$M

Net interest income 2,694 1,592 1,969 1,567 61 191 8,074

Other operating income 374 190 1,321 210 45 151 2,291

Operating income 3,068 1,782 3,290 1,777 106 342 10,365

Operating expenses (1,758) (738) (1,388) (665) (71) (522) (5,142)

Cash profit/(loss) before credit impairment and

income tax

1,310 1,044 1,902 1,112 35 (180) 5,223

Credit impairment (charge)/release (53) (41) 6 (37) 12 1 (112)

Cash profit/(loss) before income tax 1,257 1,003 1,908 1,075 47 (179) 5,111

Income tax expense (383) (302) (548) (300) (8) 28 (1,513)

Non-controlling interests - - - - (2) (12) (14)

Cash profit/(loss) 874 701 1,360 775 37 (163) 3,584

March 2024 Half Year v September 2023 Half Year

Australia

Retail

Australia

Commercial Institutional New Zealand Pacific

Group

Centre Group

Net interest income -3% -1% -4% 0% 3% 2% -2%

Other operating income -20% -11% 28% -1% -2% -74% 7%

Operating income -5% -2% 8% 0% 1% -32% 0%

Operating expenses -1% 3% 4% 2% -1% 1% 1%

Cash profit/(loss) before credit impairment and

income tax

-10% -6% 12% -1% 6% 63% -2%

Credit impairment (charge)/release -19% -15% 0% -89% -50% large -38%

Cash profit/(loss) before income tax -10% -5% 12% 2% -9% 64% -1%

Income tax expense -12% -5% 11% 3% 38% 96% -1%

Non-controlling interests n/a n/a n/a n/a -50% 8% 0%

Cash profit/(loss) -9% -5% 12% 2% -16% 54% -1%

DIVISIONAL RESULTS


Divisional Performance


47

Key Balance Sheet Metrics by division


As at Movement

Net Loans and Advances

Mar 24

$B

Sep 23

$B

Mar 23

$B

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia Retail 322.4 312.2 300.6 3% 7%

Australia Commercial

63.9 61.6 59.9 4% 7%

Institutional

1

206.3 210.2 208.3 -2% -1%

New Zealand

1

121.6 121.8 120.3 0% 1%

Pacific

1

1.7 1.7 1.7 0% 0%

Group Centre

(0.7) (0.5) (0.7) 40% 0%

Total

715.2 707.0 690.1 1% 4%

Customer Deposits

Australia Retail 172.3 164.8 156.4 5% 10%

Australia Commercial

116.5 113.4 113.0 3% 3%

Institutional

1

249.2 266.5 278.1 -6% -10%

New Zealand

1

99.8 99.1 98.0 1% 2%

Pacific

1

3.7 3.7 3.6 0% 3%

Group Centre

(0.4) (0.3) (0.5) 33% -20%

Total

641.1 647.1 648.6 -1% -1%

Risk Weighted Assets

Australia Retail 130.2 127.7 117.8 2% 11%

Australia Commercial

46.6 47.5 47.4 -2% -2%

Institutional

171.4 175.2 183.1 -2% -6%

New Zealand

66.8 70.9 71.7 -6% -7%

Pacific

3.6 3.8 4.1 -5% -12%

Group Centre

14.2 8.2 11.3 73% 26%

Total

432.8 433.3 435.5 0% -1%




Half Year

Return on Average Risk Weighted Assets


Mar 24Sep 23Mar 23

Australia Retail


1.22%1.43%1.73%

Australia Commercial


2.83%2.93%2.83%

Institutional


1.77%1.51%1.58%

New Zealand


2.31%2.18%2.41%

Pacific


1.67%1.85%1.76%

Group Centre


(5.01%)(3.42%)(10.77%)

Total

1.65%1.65%1.70%

1.

Refer to pages 30 and 31 for Net loans and advances and customer deposits movements excluding the impact of foreign currency translation.

DIVISIONAL RESULTS


Australia Retail

Maile Carnegie


48



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 2,608 2,694 3,015


-3% -13%

Other operating income

301 374 296


-20% 2%

Operating income

2,909 3,068 3,311


-5% -12%

Operating expenses (1,735) (1,758) (1,703)


-1% 2%

Cash profit before credit impairment and income tax

1,174 1,310 1,608


-10% -27%

Credit impairment (charge)/release (43) (53) (82)


-19% -48%

Cash profit before income tax

1,131 1,257 1,526


-10% -26%

Income tax expense (337) (383) (462)


-12% -27%

Cash profit

794 874 1,064


-9% -25%

Balance Sheet


Net loans and advances 322,364 312,249 300,581


3% 7%

Other external assets

3,411 2,958 3,239


15% 5%

External assets

325,775 315,207 303,820


3% 7%

Customer deposits 172,312 164,786 156,374


5% 10%

Other external liabilities 4,172 4,140 3,923


1% 6%

External liabilities

176,484 168,926 160,297


4% 10%

Risk weighted assets 130,184 127,673 117,844


2% 10%

Average gross loans and advances 318,649 307,124 297,255


4% 7%

Average deposits and other borrowings

168,912 159,786 152,392


6% 11%

Ratios


Return on average assets 0.50% 0.56% 0.71%


Net interest margin 1.94% 2.06% 2.38%


Operating expenses to operating income 59.6% 57.3% 51.4%


Operating expenses to average assets 1.08% 1.13% 1.14%


Individually assessed credit impairment charge/(release) 49 48 32


2% 53%

Individually assessed credit impairment charge/(release) as a % of average GLA

1

0.03% 0.03% 0.02%


Collectively assessed credit impairment charge/(release) (6) 5 50


large large

Collectively assessed credit impairment charge/(release) as a % of average GLA

1

(0.00%) 0.00% 0.03%


Gross impaired assets 669 520 415


29% 61%

Gross impaired assets as a % of GLA

0.21% 0.17% 0.14%


Total FTE 11,383 11,313 11,199


1% 2%

1.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

Performance March 2024 v March 2023

Lending volumes increased driven by home loan growth.

• Net interest margin decreased driven by asset margin contraction from

home loan pricing competition, unfavourable deposit mix with a shift

towards lower margin term deposits, and higher net funding costs. This

was partially offset by higher earnings on capital and replicating portfolio

and favourable lending mix with a shift towards higher margin variable

home loans.

• Operating expenses increased driven by inflationary impacts and

incremental costs associated with strategic initiatives including ANZ Plus,

partially offset by productivity initiatives.

• Credit impairment charge decreased driven by lower collectively

assessed credit impairment, partially offset by higher individually

assessed credit impairment due to lower write-backs in the home loan

portfolio and lower recoveries in the unsecured portfolios.


Performance March 2024 v September 2023

Lending volumes increased driven by home loan growth.

• Net interest margin decreased driven by asset margin contraction from

home loan pricing competition, unfavourable deposit mix with a shift

towards lower margin term deposits and higher net funding costs. This

was partially offset by favourable deposit margins, and higher earnings

on capital and replicating portfolio.

• Other operating income decreased driven by timing of recognition of

cards incentives, and seasonality of fees.

• Operating expenses decreased driven by lower restructuring expense,

productivity initiatives and seasonal factors. This was partially offset by

inflationary impacts and incremental costs associated with strategic

initiatives including ANZ Plus.

• Credit impairment charge decreased driven by lower collectively

assessed credit impairment.


DIVISIONAL RESULTS


Australia Retail

Maile Carnegie


49

Individually assessed credit impairment charge/(release) Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Home Loans 6 10 - -40% n/a

Cards and Personal Loans

42 37 31 14% 35%

Deposits and Payments

1

1 1 1 0% 0%

Individually assessed credit impairment charge/(release)

49 48 32 2% 53%


Collectively assessed credit impairment charge/(release) Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Home Loans 2 12 30 -83% -93%

Cards and Personal Loans

(11) (8) 19 38% large

Deposits and Payments

1

3 1 1 large large

Collectively assessed credit impairment charge/(release)

(6) 5 50 large large


Net loans and advances As at


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Home Loans 316,517 306,445 294,681 3% 7%

Cards and Personal Loans

5,817 5,772 5,865 1% -1%

Deposits and Payments

1

30 32 35 -6% -14%

Net loans and advances

322,364 312,249 300,581 3% 7%



Customer deposits As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Home Loans

2

47,692 45,006 43,771 6% 9%

Cards and Personal Loans


179 219 206 -18% -13%

Deposits and Payments

124,441 119,561 112,397 4% 11%

Customer deposits

172,312 164,786 156,374 5% 10%

1.

Net loans and advances for the deposits and payments business represent amounts in overdraft.

2.

Customer deposit amounts for the home loans business represent balances in offset accounts.

DIVISIONAL RESULTS


Australia Commercial

Clare Morgan


50



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 1,580 1,592 1,632


-1% -3%

Other operating income

169 190 175


-11% -3%

Operating income

1,749 1,782 1,807


-2% -3%

Operating expenses (763) (738) (685)


3% 11%

Cash profit before credit impairment and income tax

986 1,044 1,122


-6% -12%

Credit impairment (charge)/release (35) (41) (66)


-15% -47%

Cash profit before income tax

951 1,003 1,056


-5% -10%

Income tax expense (286) (302) (317)


-5% -10%

Cash profit

665 701 739


-5% -10%

Balance Sheet


Net loans and advances 63,874 61,557 59,911


4% 7%

Other external assets

405 359 316


13% 28%

External assets

64,279 61,916 60,227


4% 7%

Customer deposits 116,463 113,408 113,011


3% 3%

Other external liabilities 5,923 5,933 6,031


0% -2%

External liabilities

122,386 119,341 119,042


3% 3%

Risk weighted assets 46,601 47,497 47,359


-2% -2%

Average gross loans and advances 63,880 61,535 61,030


4% 5%

Average deposits and other borrowings

115,357 112,368 113,276


3% 2%

Ratios


Return on average assets 1.09% 1.18% 1.24%


Net interest margin

1

2.60% 2.67% 2.72%


Operating expenses to operating income 43.6% 41.4% 37.9%


Operating expenses to average assets 1.25% 1.24% 1.15%


Individually assessed credit impairment charge/(release) 26 33 9


-21% large

Individually assessed credit impairment charge/(release) as a % of average GLA

2

0.08% 0.11% 0.03%


Collectively assessed credit impairment charge/(release) 9 8 57


13% -84%

Collectively assessed credit impairment charge/(release) as a % of average GLA

2

0.03% 0.03% 0.19%


Gross impaired assets 261 248 288


5% -9%

Gross impaired assets as a % of GLA

0.40% 0.40% 0.47%


Total FTE 3,442 3,514 3,607


-2% -5%

1.

Australia Commercial division generates positive net interest income from surplus deposits held. Accordingly, $58.1 billion of average deposits for the March 2024 half (Sep 23 half:

$57.6 billion; Mar 23 half: $59.3 billion) have been included within average net interest earning assets for the net interest margin calculation to align with internal management reporting view.

2.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

Performance March 2024 v March 2023

Lending volumes increased driven by SME Banking and Specialist Business

lending growth, partially offset by lower lending in Central Functions driven by

the sale of Investment Lending business.

• Net interest margin decreased driven by unfavourable deposit mix with a

shift towards lower margin term deposits, higher net funding costs, and

asset margin contraction from competitive pressure. This was partially

offset by favourable deposit margins and higher earnings on capital and

replicating portfolio.

• Operating expenses increased driven by higher restructuring expense

and inflationary impacts, partially offset by productivity initiatives.

• Credit impairment charge decreased driven by lower collectively

assessed credit impairment, partially offset by higher individually

assessed credit impairment charge due to lower write-backs in the SME

Banking portfolio.

Performance March 2024 v September 2023

Lending volumes increased driven by SME Banking and Specialist Business

lending growth.

• Net interest margin decreased driven by unfavourable deposit mix with a

shift towards lower margin term deposits, higher net funding costs, and

asset margin contraction from competitive pressure. This was partially

offset by higher earnings on capital and replicating portfolio.

• Other operating income decreased driven by the gain on sale of

Investment Lending business in the September 2023 half and

seasonality of fees.

• Operating expenses increased driven by higher restructuring expense

and inflationary impacts, partially offset by productivity initiatives and

seasonal factors.

• Credit impairment charge decreased driven by lower individually

assessed credit impairment charge due to lower impairments.


DIVISIONAL RESULTS


Australia Commercial

Clare Morgan


51

Individually assessed credit impairment charge/(release) Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

SME Banking 28 32 10 -13% large

Specialist Business

(2) 1 (1) large large

Individually assessed credit impairment charge/(release)

26 33 9 -21% large


Collectively assessed credit impairment charge/(release) Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

SME Banking 4 (18) 50 large -92%

Specialist Business

5 26 7 -81% -29%

Collectively assessed credit impairment charge/(release)

9 8 57 13% -84%


Net loans and advances As at


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

SME Banking


41,484 40,023 38,602 4% 7%

Specialist Business


22,052 21,059 20,082 5% 10%

Central Functions


338 475 1,227 -29% -72%

Net loans and advances

63,874 61,557 59,911 4% 7%



Customer deposits As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

SME Banking


79,726 77,549 76,994 3% 4%

Specialist Business


36,737 35,859 36,006 2% 2%

Central Functions


- - 11 n/a large

Customer deposits

116,463 113,408 113,011 3% 3%

DIVISIONAL RESULTS


Institutional

Mark Whelan


52



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 1,882 1,969 2,071


-4% -9%

Other operating income

1,687 1,321 1,373


28% 23%

Operating income

3,569 3,290 3,444


8% 4%

Operating expenses (1,444) (1,388) (1,340)


4% 8%

Cash profit before credit impairment and income tax

2,125 1,902 2,104


12% 1%

Credit impairment (charge)/release 6 6 74


0% -92%

Cash profit before income tax

2,131 1,908 2,178


12% -2%

Income tax expense (609) (548) (589)


11% 3%

Cash profit

1,522 1,360 1,589


12% -4%

Balance Sheet


Net loans and advances 206,268 210,234 208,265


-2% -1%

Other external assets

306,758 328,591 317,480


-7% -3%

External assets

513,026 538,825 525,745


-5% -2%

Customer deposits 249,169 266,462 278,089


-6% -10%

Other deposits and borrowings 70,255 85,374 89,429


-18% -21%

Deposits and other borrowings

319,424 351,836 367,518


-9% -13%

Other external liabilities 88,020 100,941 83,246


-13% 6%

External liabilities

407,444 452,777 450,764


-10% -10%

Risk weighted assets 171,437 175,245 183,121


-2% -6%

Average gross loans and advances 207,308 206,939 214,883


0% -4%

Average deposits and other borrowings

369,517 355,591 355,905


4% 4%

Ratios


Return on average assets 0.52% 0.50% 0.59%


Net interest margin 0.76% 0.86% 0.91%


Net interest margin (excluding Markets business unit) 2.39% 2.36% 2.26%


Operating expenses to operating income 40.5% 42.2% 38.9%


Operating expenses to average assets 0.49% 0.51% 0.49%


Individually assessed credit impairment charge/(release) (49) 30 (79)


large -38%

Individually assessed credit impairment charge/(release) as a % of average GLA

1

(0.05%) 0.03% (0.07%)


Collectively assessed credit impairment charge/(release) 43 (36) 5


large large

Collectively assessed credit impairment charge/(release) as a % of average GLA

1

0.04% (0.03%) 0.00%


Gross impaired assets 437 562 302


-22% 45%

Gross impaired assets as a % of GLA

0.21% 0.27% 0.14%


Total FTE 6,310 6,366 6,314


-1% 0%

1.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

Performance March 2024 v March 2023

Lending volumes decreased driven by lower core lending in Corporate

Finance and Transaction Banking, partially offset by higher Markets

balances.

• Net interest margin ex-Markets increased driven by favourable deposit

margins and higher earnings on capital.

• Other operating income increased driven by higher Markets revenues

from more favourable trading conditions and increased customer

activities.

• Operating expenses increased driven by inflationary impacts and higher

restructuring expense, partially offset by productivity initiatives.

• Credit impairment release decreased driven by higher collectively

assessed credit impairment, and lower individually assessed credit

impairment release due to a large number of write-backs in the

March 2023 half.

Performance March 2024 v September 2023

Lending volumes decreased driven by lower core lending in Corporate

Finance and Transaction Banking.

• Net interest margin ex-Markets increased driven by higher earnings on

capital.

• Other operating income increased driven by higher Markets revenues

from more favourable trading conditions and increased customer

activities.

• Operating expenses increased driven by inflationary impacts and higher

restructuring expense, partially offset by productivity initiatives.

• Credit impairment release was flat as higher collectively assessed credit

impairment was offset by lower individually assessed credit impairment

due to lower impairments and higher write-backs.


DIVISIONAL RESULTS


Institutional

Mark Whelan


53

Institutional by Geography




Half Year


Movement

Australia

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 778 824 844


-6% -8%

Other operating income

807 695 647


16% 25%

Operating income

1,585 1,519 1,491


4% 6%

Operating expenses (683) (682) (651)


0% 5%

Cash profit before credit impairment and income tax

902 837 840


8% 7%

Credit impairment (charge)/release (4) (17) 129


-76% large

Cash profit before income tax

898 820 969


10% -7%

Income tax expense (269) (246) (290)


9% -7%

Cash profit

629 574 679


10% -7%

Individually assessed credit impairment charge/(release) (26) 16 (86)


large -70%

Collectively assessed credit impairment charge/(release) 30 1 (43)


large large

Net loans and advances

117,157 115,569 113,981


1% 3%

Customer deposits

101,486 100,526 100,559


1% 1%

Risk weighted assets

84,977 85,170 86,455


0% -2%



International and PNG


Net interest income 753 814 908


-7% -17%

Other operating income

730 476 560


53% 30%

Operating income

1,483 1,290 1,468


15% 1%

Operating expenses (648) (593) (585)


9% 11%

Cash profit before credit impairment and income tax

835 697 883


20% -5%

Credit impairment (charge)/release 37 43 (19)


-14% large

Cash profit before income tax

872 740 864


18% 1%

Income tax expense (238) (205) (202)


16% 18%

Cash profit

634 535 662


19% -4%

Individually assessed credit impairment charge/(release) (13) (3) (5)


large large

Collectively assessed credit impairment charge/(release) (24) (40) 24


-40% large

Net loans and advances

72,089 77,202 76,502


-7% -6%

Customer deposits

123,306 141,642 153,480


-13% -20%

Risk weighted assets

65,148 66,568 72,458


-2% -10%



New Zealand


Net interest income 351 331 319


6% 10%

Other operating income

150 150 166


0% -10%

Operating income

501 481 485


4% 3%

Operating expenses (113) (113) (104)


0% 9%

Cash profit before credit impairment and income tax

388 368 381


5% 2%

Credit impairment (charge)/release (27) (20) (36)


35% -25%

Cash profit before income tax

361 348 345


4% 5%

Income tax expense (102) (97) (97)


5% 5%

Cash profit

259 251 248


3% 4%

Individually assessed credit impairment charge/(release) (10) 17 12


large large

Collectively assessed credit impairment charge/(release) 37 3 24


large 54%

Net loans and advances

17,022 17,463 17,782


-3% -4%

Customer deposits

24,377 24,294 24,050


0% 1%

Risk weighted assets

21,312 23,507 24,208


-9% -12%

DIVISIONAL RESULTS


Institutional

Mark Whelan


54

Individually assessed credit impairment charge/(release)


Half Year Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Transaction Banking


(10) 1 (2)


large large

Corporate Finance


(39) 29 (77)


large -49%

Markets


- - -


n/a n/a

Individually assessed credit impairment charge/(release)


(49) 30 (79)


large -38%



Collectively assessed credit impairment charge/(release)


Half Year Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Transaction Banking


9 (2) 1


large large

Corporate Finance


32 (46) 2


large large

Markets


2 12 2


-83% 0%

Collectively assessed credit impairment charge/(release)


43 (36) 5


large large




Net loans and advances

As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Transaction Banking 17,666 19,597 18,732


-10% -6%

Corporate Finance

143,440 145,472 148,520


-1% -3%

Markets

45,150 45,134 40,950


0% 10%

Central Functions

12 31 63


-61% -81%

Net loans and advances

206,268 210,234 208,265


-2% -1%



Customer deposits

As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Transaction Banking 149,691 152,722 148,314


-2% 1%

Corporate Finance

1,166 1,110 1,065


5% 9%

Markets

98,202 112,566 128,414


-13% -24%

Central Functions

110 64 296


72% -63%

Customer deposits

249,169 266,462 278,089


-6% -10%

DIVISIONAL RESULTS


Institutional

Mark Whelan


55

March 2024 Half Year

Transaction

Banking

$M

Corporate

Finance

$M

Markets

$M

Central

Functions

$M

Total

$M

Net interest income

796 1,137 (64) 13 1,882

Other operating income

362 53 1,276 (4) 1,687

Operating income

1,158 1,190 1,212 9 3,569

Operating expenses (396) (383) (597) (68) (1,444)

Cash profit/(loss) before credit impairment and income tax

762 807 615 (59) 2,125

Credit impairment (charge)/release 1 7 (2) - 6

Cash profit/(loss) before income tax

763 814 613 (59) 2,131

Income tax expense (207) (224) (171) (7) (609)

Cash profit/(loss)

556 590 442 (66) 1,522

Individually assessed credit impairment charge/(release) (10) (39) - - (49)

Collectively assessed credit impairment charge/(release)

9 32 2 - 43

Net loans and advances

17,666 143,440 45,150 12 206,268

Customer deposits

149,691 1,166 98,202 110 249,169

Risk weighted assets

24,848 88,955 56,326 1,308 171,437


March 2023 Half Year


Net interest income 753 1,153 164 1 2,071

Other operating income 352 43 985 (7) 1,373

Operating income 1,105 1,196 1,149 (6) 3,444

Operating expenses (385) (348) (582) (25) (1,340)

Cash profit/(loss) before credit impairment and income tax 720 848 567 (31) 2,104

Credit impairment (charge)/release 1 75 (2) - 74

Cash profit/(loss) before income tax 721 923 565 (31) 2,178

Income tax expense (190) (259) (154) 14 (589)

Cash profit/(loss) 531 664 411 (17) 1,589

Individually assessed credit impairment charge/(release) (2) (77) - - (79)

Collectively assessed credit impairment charge/(release) 1 2 2 - 5

Net loans and advances 18,732 148,520 40,950 63 208,265

Customer deposits 148,314 1,065 128,414 296 278,089

Risk weighted assets 27,719 99,271 54,954 1,177 183,121


March 2024 Half Year v March 2023 Half Year

Net interest income 6% -1% large large -9%

Other operating income 3% 23% 30% -43% 23%

Operating income 5% -1% 5% large 4%

Operating expenses 3% 10% 3% large 8%

Cash profit/(loss) before credit impairment and income tax 6% -5% 8% 90% 1%

Credit impairment (charge)/release 0% -91% 0% n/a -92%

Cash profit/(loss) before income tax 6% -12% 8% 90% -2%

Income tax expense 9% -14% 11% large 3%

Cash profit/(loss) 5% -11% 8% large -4%

Individually assessed credit impairment charge/(release) large -49% n/a n/a -38%

Collectively assessed credit impairment charge/(release) large large 0% n/a large

Net loans and advances -6% -3% 10% -81% -1%

Customer deposits 1% 9% -24% -63% -10%

Risk weighted assets -10% -10% 2% 11% -6%

DIVISIONAL RESULTS


Institutional

Mark Whelan


56

March 2024 Half Year

Transaction

Banking

$M

Corporate

Finance

$M

Markets

$M

Central

Functions

$M

Total

$M

Net interest income

796 1,137 (64) 13 1,882

Other operating income

362 53 1,276 (4) 1,687

Operating income

1,158 1,190 1,212 9 3,569

Operating expenses (396) (383) (597) (68) (1,444)

Cash profit/(loss) before credit impairment and income tax

762 807 615 (59) 2,125

Credit impairment (charge)/release 1 7 (2) - 6

Cash profit/(loss) before income tax

763 814 613 (59) 2,131

Income tax expense (207) (224) (171) (7) (609)

Cash profit/(loss)

556 590 442 (66) 1,522

Individually assessed credit impairment charge/(release) (10) (39) - - (49)

Collectively assessed credit impairment charge/(release)

9 32 2 - 43

Net loans and advances

17,666 143,440 45,150 12 206,268

Customer deposits

149,691 1,166 98,202 110 249,169

Risk weighted assets

24,848 88,955 56,326 1,308 171,437


September 2023 Half Year


Net interest income 804 1,144 20 1 1,969

Other operating income 356 36 938 (9) 1,321

Operating income 1,160 1,180 958 (8) 3,290

Operating expenses (373) (356) (585) (74) (1,388)

Cash profit/(loss) before credit impairment and income tax 787 824 373 (82) 1,902

Credit impairment (charge)/release 1 17 (12) - 6

Cash profit/(loss) before income tax 788 841 361 (82) 1,908

Income tax expense (210) (230) (109) 1 (548)

Cash profit/(loss) 578 611 252 (81) 1,360

Individually assessed credit impairment charge/(release) 1 29 - - 30

Collectively assessed credit impairment charge/(release) (2) (46) 12 - (36)

Net loans and advances 19,597 145,472 45,134 31 210,234

Customer deposits 152,722 1,110 112,566 64 266,462

Risk weighted assets 26,247 94,313 53,520 1,165 175,245


March 2024 Half Year v September 2023 Half Year

Net interest income -1% -1% large large -4%

Other operating income 2% 47% 36% -56% 28%

Operating income 0% 1% 27% large 8%

Operating expenses 6% 8% 2% -8% 4%

Cash profit/(loss) before credit impairment and income tax -3% -2% 65% -28% 12%

Credit impairment (charge)/release 0% -59% -83% n/a 0%

Cash profit/(loss) before income tax -3% -3% 70% -28% 12%

Income tax expense -1% -3% 57% large 11%

Cash profit/(loss) -4% -3% 75% -19% 12%

Individually assessed credit impairment charge/(release) large large n/a n/a large

Collectively assessed credit impairment charge/(release) large large -83% n/a large

Net loans and advances -10% -1% 0% -61% -2%

Customer deposits -2% 5% -13% 72% -6%

Risk weighted assets -5% -6% 5% 12% -2%

DIVISIONAL RESULTS


Institutional

Mark Whelan


57

Analysis of Markets operating income

1



Half Year Movement

Composition of Markets operating income by product

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Foreign Exchange 394 370 407


6% -3%

Rates

232 189 158


23% 47%

Credit and Capital Markets

125 76 112


64% 12%

Commodities

118 35 80


large 48%

Franchise Revenue

869 670 757


30% 15%

Balance Sheet

2

284 270 356 5% -20%

Derivative valuation adjustments

3

59 18 36 large 64%

Markets operating income

1,212 958 1,149


27% 5%

1.

Markets operating income includes Net interest income and Other operating income.

2.

Balance Sheet represents hedging of interest rate risk on the Group’s loan and deposit books and the management of the Group’s liquidity portfolio.

3.

Includes funding and credit valuation adjustments net of associated hedges.




Half Year


Movement

Composition of Markets operating income by geography

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia 368 319 310


15% 19%

International and PNG

1

713 523 705


36% 1%

New Zealand

131 116 134


13% -2%

Markets operating income

1,212 958 1,149


27% 5%

1.


Comprises the countries outside of Australia and New Zealand that form part of the Institutional division. This includes Asia, Papua New Guinea, Europe & America.

DIVISIONAL RESULTS


Institutional

Mark Whelan


58

Market risk

Market risk stems from the Group’s trading and balance sheet management activities and the impact of changes and correlations between interest rates,

foreign exchange rates, credit spreads, commodities, equities and the volatility within these asset classes.

The Group manages and controls market risk using Value at Risk (VaR), sensitivity analysis and stress testing. VaR measures the Group’s possible daily

loss based on historical market movements.

The Group’s VaR approach for both traded and non-traded risk is historical simulation using changes in market rates, prices and volatilities over the

previous 500 business days to calculate standard VaR and a 1-year stressed period to calculate stressed VaR.

VaR is measured at 99% confidence interval which means there is a 99% chance that a loss will not exceed the VaR for relevant holding period.

Traded market risk

Below are aggregate VaR exposures at a 99% confidence level covering both physical and derivative trading positions for the Group’s principal trading

centres.


99% confidence level (1 day holding period)



High for Low for Avg for



High for Low for Avg for


As at half year half year half year


As at year year year


Mar 24

$M

Mar 24

$M

Mar 24

$M

Mar 24

$M


Sep 23

$M

Sep 23

$M

Sep 23

$M

Sep 23

$M

Value at Risk at 99% confidence

Foreign exchange

4.2 8.2 2.2 4.4 2.8 6.2 1.6 3.0

Interest rate

14.4 19.2 5.1 9.6 6.7 18.3 5.1 8.5

Credit

7.7 8.1 4.2 6.7 5.9 7.7 2.5 4.5

Commodities

3.0 5.0 2.3 3.2 4.0 6.6 1.8 3.0

Equity

- - - - - - - -

Diversification benefit

1

(7.2) n/a n/a (10.5) (9.7) n/a n/a (8.1)

Total VaR

22.1 22.5 8.8 13.4 9.7 18.2 7.2 10.9



Non-traded interest rate risk

Non-traded interest rate risk is managed by Markets and relates to the potential adverse impact of changes in market interest rates on future net interest

income for the Group and current valuation of the banking book. Interest rate risk is reported using various techniques including VaR and scenario

analysis based on a 1% rate shock.


99% confidence level (1 day holding period)



High for Low for Avg for


High for Low for Avg for


As at half year half year half year As at year year year


Mar 24

$M

Mar 24

$M

Mar 24

$M

Mar 24

$M

Sep 23

$M

Sep 23

$M

Sep 23

$M

Sep 23

$M

Value at Risk at 99% confidence

Australia

78.9 79.5 72.5 76.1 81.2 93.2 72.0 82.2

New Zealand

24.7 26.4 24.7 25.8 35.3 35.3 26.1 31.1

Rest of World

35.3 38.1 29.0 34.7 32.2 32.8 23.2 27.9

Diversification benefit

1

(39.4) n/a n/a (41.8) (52.6) n/a n/a (45.6)

Total VaR

99.5 99.5 88.1 94.8 96.1 101.5 86.4 95.6



Impact of 1% rate shock on the next 12 months’ net interest income

2

As at


Mar 24 Sep 23

As at period end 1.20% 0.96%

Maximum exposure

1.20% 1.17%

Minimum exposure

0.49% 0.38%

Average exposure (in absolute terms)

0.80% 0.80%

1.

The diversification benefit reflects risks that offset across categories. The high and low VaR figures reported for each factor did not necessarily occur on the same day as the high and low

VaR reported for the Group as a whole. Consequently, a diversification benefit for high and low would not be meaningful and is therefore omitted from the table.

2.

Modelled 1% overnight parallel positive shift in the yield curve to determine the potential impact on Net interest income over the next 12 months. This is a standard risk measure which

assumes the parallel shift is reflected in all wholesale and customer rates.

DIVISIONAL RESULTS


New Zealand

Antonia Watson


59

Table reflects NZD for New Zealand (AUD results shown on page 63)



Half Year Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 1,692 1,694 1,721


0% -2%

Other operating income

224 227 216


-1% 4%

Operating income

1,916 1,921 1,937


0% -1%

Operating expenses (729) (719) (689)


1% 6%

Cash profit before credit impairment and income tax

1,187 1,202 1,248


-1% -5%

Credit impairment (charge)/release (4) (40) (82)


-90% -95%

Cash profit before income tax

1,183 1,162 1,166


2% 1%

Income tax expense (331) (325) (327)


2% 1%

Cash profit

852 837 839


2% 2%

Balance Sheet


Net loans and advances 132,608 130,868 128,433


1% 3%

Other external assets

3,664 3,603 3,527


2% 4%

External assets

136,272 134,471 131,960


1% 3%

Customer deposits 108,789 106,431 104,614


2% 4%

Other deposits and borrowings 7,208 6,054 6,571


19% 10%

Deposits and other borrowings

115,997 112,485 111,185


3% 4%

Other external liabilities 17,358 19,565 18,655


-11% -7%

External liabilities

133,355 132,050 129,840


1% 3%

Risk weighted assets 72,778 76,196 76,609


-4% -5%

Average gross loans and advances 132,438 130,221 129,088


2% 3%

Average deposits and other borrowings

114,514 110,816 111,064


3% 3%

Net funds management income

99 98 96


1% 3%

Funds under management 40,514 37,108 36,928


9% 10%

Average funds under management

38,745 37,530 35,867


3% 8%

Ratios


Return on average assets 1.26% 1.25% 1.27%


Net interest margin 2.56% 2.60% 2.67%


Operating expenses to operating income 38.0% 37.4% 35.6%


Operating expenses to average assets 1.08% 1.08% 1.05%


Individually assessed credit impairment charge/(release) 14 19 10


-26% 40%

Individually assessed credit impairment charge/(release) as a % of average GLA

1

0.02% 0.03% 0.02%


Collectively assessed credit impairment charge/(release) (10) 21 72


large large

Collectively assessed credit impairment charge/(release) as a % of average GLA

1

(0.02%) 0.03% 0.11%


Gross impaired assets 130 131 107


-1% 21%

Gross impaired assets as a % of GLA

0.10% 0.10% 0.08%


Total FTE 6,754 6,766 6,785


0% 0%

1.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

Performance March 2024 v March 2023

Lending volumes increased driven by home loan growth, partially offset by

contraction in business lending.

• Net interest margin decreased driven by asset margin contraction from

home loan pricing competition, and unfavourable deposit mix with a shift

towards lower margin term deposits. This was partially offset by higher

earnings on capital and favourable deposit margins.

• Operating expenses increased driven by inflationary pressure.

• Credit impairment charge decreased driven by lower collectively

assessed credit impairment.

Performance March 2024 v September 2023

Lending volumes increased driven by home loan growth, partially offset by

contraction in business lending.

• Net interest margin decreased driven by unfavourable deposit margins

and deposit mix with a shift towards lower margin term deposits. This

was partially offset by favourable home loan lending margins.

• Credit impairment charge decreased driven by lower collectively

assessed credit impairment.



DIVISIONAL RESULTS


New Zealand

Antonia Watson


60

Individually assessed credit impairment charge/(release) Half Year


Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Personal 9 11 7


-18% 29%

Home Loans

- 3 2


large large

Other

9 8 5


13% 80%

Business & Agri

5 8 3 -38% 67%

Individually assessed credit impairment charge/(release)

14 19 10 -26% 40%


Collectively assessed credit impairment charge/(release) Half Year Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Personal 13 (12) 43


large -70%

Home Loans

18 (17) 52


large -65%

Other

(5) 5 (9)


large -44%

Business & Agri

(23) 33 29 large large

Collectively assessed credit impairment charge/(release)

(10) 21 72 large large


Net loans and advances As at Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Personal 108,721 106,444 103,509


2% 5%

Home Loans

107,111 104,867 101,946


2% 5%

Other

1,610 1,577 1,563


2% 3%

Business & Agri

23,887 24,424 24,924 -2% -4%

Net loans and advances

132,608 130,868 128,433


1% 3%



Customer deposits As at Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Personal 90,493 88,086 85,747


3% 6%

Business & Agri

18,296 18,345 18,867 0% -3%

Customer deposits

108,789 106,431 104,614


2% 4%

DIVISIONAL RESULTS


New Zealand

Antonia Watson


61

March 2024 Half Year

Personal

NZD M

Business

& Agri

NZD M

Central

Functions

NZD M

Total

NZD M

Net interest income

1,170 515 7 1,692

Other operating income

200 25 (1) 224

Operating income

1,370 540 6 1,916

Operating expenses (590) (134) (5) (729)

Cash profit before credit impairment and income tax

780 406 1 1,187

Credit impairment (charge)/release (22) 18 - (4)

Cash profit before income tax

758 424 1 1,183

Income tax expense (213) (119) 1 (331)

Cash profit

545 305 2 852

Individually assessed credit impairment charge/(release) 9 5 - 14

Collectively assessed credit impairment charge/(release)

13 (23) - (10)

Net loans and advances

108,721 23,887 - 132,608

Customer deposits

90,493 18,296 - 108,789

Risk weighted assets

49,093 21,421 2,264 72,778


March 2023 Half Year


Net interest income 1,215 499 7 1,721

Other operating income 192 26 (2) 216

Operating income 1,407 525 5 1,937

Operating expenses (568) (119) (2) (689)

Cash profit before credit impairment and income tax 839 406 3 1,248

Credit impairment (charge)/release (50) (32) - (82)

Cash profit before income tax 789 374 3 1,166

Income tax expense (221) (105) (1) (327)

Cash profit 568 269 2 839

Individually assessed credit impairment charge/(release) 7 3 - 10

Collectively assessed credit impairment charge/(release) 43 29 - 72

Net loans and advances 103,509 24,924 - 128,433

Customer deposits 85,747 18,867 - 104,614

Risk weighted assets 48,199 26,251 2,159 76,609


March 2024 Half Year v March 2023 Half Year

Net interest income -4% 3% 0% -2%

Other operating income 4% -4% -50% 4%

Operating income -3% 3% 20% -1%

Operating expenses 4% 13% large 6%

Cash profit before credit impairment and income tax -7% 0% -67% -5%

Credit impairment (charge)/release -56% large n/a -95%

Cash profit before income tax -4% 13% -67% 1%

Income tax expense -4% 13% large 1%

Cash profit -4% 13% 0% 2%

Individually assessed credit impairment charge/(release) 29% 67% n/a 40%

Collectively assessed credit impairment charge/(release) -70% large n/a large

Net loans and advances 5% -4% n/a 3%

Customer deposits 6% -3% n/a 4%

Risk weighted assets 2% -18% 5% -5%

DIVISIONAL RESULTS


New Zealand

Antonia Watson


62

March 2024 Half Year

Personal

NZD M

Business

& Agri

NZD M

Central

Functions

NZD M

Total

NZD M

Net interest income

1,170 515 7 1,692

Other operating income

200 25 (1) 224

Operating income

1,370 540 6 1,916

Operating expenses (590) (134) (5) (729)

Cash profit before credit impairment and income tax

780 406 1 1,187

Credit impairment (charge)/release (22) 18 - (4)

Cash profit before income tax

758 424 1 1,183

Income tax expense (213) (119) 1 (331)

Cash profit

545 305 2 852

Individually assessed credit impairment charge/(release) 9 5 - 14

Collectively assessed credit impairment charge/(release)

13 (23) - (10)

Net loans and advances

108,721 23,887 - 132,608

Customer deposits

90,493 18,296 - 108,789

Risk weighted assets

49,093 21,421 2,264 72,778


September 2023 Half Year


Net interest income 1,170 515 9 1,694

Other operating income 189 29 9 227

Operating income 1,359 544 18 1,921

Operating expenses (580) (123) (16) (719)

Cash profit before credit impairment and income tax 779 421 2 1,202

Credit impairment (charge)/release 1 (41) - (40)

Cash profit before income tax 780 380 2 1,162

Income tax expense (219) (105) (1) (325)

Cash profit 561 275 1 837

Individually assessed credit impairment charge/(release) 11 8 - 19

Collectively assessed credit impairment charge/(release) (12) 33 - 21

Net loans and advances 106,444 24,424 - 130,868

Customer deposits 88,086 18,345 - 106,431

Risk weighted assets 48,540 25,518 2,138 76,196


March 2024 Half Year v September 2023 Half Year

Net interest income 0% 0% -22% 0%

Other operating income 6% -14% large -1%

Operating income 1% -1% -67% 0%

Operating expenses 2% 9% -69% 1%

Cash profit before credit impairment and income tax 0% -4% -50% -1%

Credit impairment (charge)/release large large n/a -90%

Cash profit before income tax -3% 12% -50% 2%

Income tax expense -3% 13% large 2%

Cash profit -3% 11% large 2%

Individually assessed credit impairment charge/(release) -18% -38% n/a -26%

Collectively assessed credit impairment charge/(release) large large n/a large

Net loans and advances 2% -2% n/a 1%

Customer deposits 3% 0% n/a 2%

Risk weighted assets 1% -16% 6% -4%

DIVISIONAL RESULTS


New Zealand

Antonia Watson


63

Table reflects AUD for New Zealand

NZD results shown on page 59



Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income


1,572 1,567 1,582


0% -1%

Other operating income

208 210 199


-1% 5%

Operating income

1,780 1,777 1,781


0% 0%

Operating expenses (677) (665) (634)


2% 7%

Cash profit before credit impairment and income tax

1,103 1,112 1,147


-1% -4%

Credit impairment (charge)/release (4) (37) (75)


-89% -95%

Cash profit before income tax

1,099 1,075 1,072


2% 3%

Income tax expense (308) (300) (301)


3% 2%

Cash profit

791 775 771


2% 3%

Consisting of:


Personal 507 519 522


-2% -3%

Business & Agri

283 254 247


11% 15%

Central Functions

1 2 2


-50% -50%

Cash profit

791 775 771


2% 3%

Balance Sheet


Net loans and advances 121,625 121,824 120,262


0% 1%

Other external assets

3,361 3,354 3,303


0% 2%

External assets

124,986 125,178 123,565


0% 1%

Customer deposits 99,779 99,076 97,958


1% 2%

Other deposits and borrowings 6,611 5,635 6,153


17% 7%

Deposits and other borrowings

106,390 104,711 104,111


2% 2%

Other external liabilities 15,920 18,213 17,469


-13% -9%

External liabilities

122,310 122,924 121,580


0% 1%

Risk weighted assets 66,750 70,930 71,735


-6% -7%

Average gross loans and advances 123,073 120,420 118,683


2% 4%

Average deposits and other borrowings

106,417 102,479 102,113


4% 4%

Net funds management income

92 91 88


1% 5%

Funds under management 37,159 34,545 34,580


8% 7%

Average funds under management

36,005 34,705 32,975


4% 9%

Ratios


Return on average assets


1.26% 1.25% 1.27%


Net interest margin


2.56% 2.60% 2.67%


Operating expenses to operating income


38.0% 37.4% 35.6%


Operating expenses to average assets


1.08% 1.08% 1.05%


Individually assessed credit impairment charge/(release)


14 17 9


-18% 56%

Individually assessed credit impairment charge/(release) as a % of average GLA

1



0.02% 0.03% 0.02%


Collectively assessed credit impairment charge/(release)


(10) 20 66


large large

Collectively assessed credit impairment charge/(release) as a % of average GLA

1



(0.02%) 0.03% 0.11%


Gross impaired assets


119 122 100


-2% 19%

Gross impaired assets as a % of GLA


0.10% 0.10% 0.08%


Total FTE


6,754 6,766 6,785


0% 0%

1.

Credit impairment charge/(release) used in the ratio relates to gross loans and advances and off-balance sheet commitments - undrawn and contingent liabilities.

DIVISIONAL RESULTS


Pacific

Antonia Watson


64


Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 63 61 62


3% 2%

Other operating income

44 45 40 -2% 10%

Operating income

107 106 102 1% 5%

Operating expenses (70) (71) (74) -1% -5%

Cash profit/(loss) before credit impairment and income tax

37 35 28 6% 32%

Credit impairment (charge)/release 6 12 16 -50% -63%

Cash profit/(loss) before income tax

43 47 44 -9% -2%

Income tax expense (11) (8) (10) 38% 10%

Non-controlling interests

(1) (2) - -50% n/a

Cash profit/(loss)

31 37 34 -16% -9%

Balance Sheet

Net loans and advances 1,678 1,684 1,661 0% 1%

Customer deposits

3,657 3,719 3,562 -2% 3%

Risk weighted assets

3,620 3,772 4,131 -4% -12%

Total FTE

972 1,013 1,037 -4% -6%


Group Centre



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Share of associates' profit/(loss)


84 120 101 -30% -17%

Operating income (other)


149 222 (6) -33% large

Operating income

1

233 342 95 -32% large

Operating expenses


(526) (522) (561) 1% -6%

Cash profit/(loss) before credit impairment and income tax

(293) (180) (466) 63% -37%

Credit impairment (charge)/release - 1 - large n/a

Cash profit/(loss) before income tax

(293) (179) (466) 64% -37%

Income tax benefit 55 28 112 96% -51%

Non-controlling interests

(13) (12) (14) 8% -7%

Cash profit/(loss)

(251) (163) (368) 54% -32%

Risk weighted assets 14,187 8,210 11,324 73% 25%

Total FTE

11,401 11,370 10,860 0% 5%

1.

The March 2024 half includes the loss on partial disposal of investment in AmBank of $21 million.



PROFIT RECONCILIATION


65


CONTENTS Page


Adjustments between statutory profit and cash profit 66

Explanation of adjustments between statutory profit and cash profit 66

Reconciliation of statutory profit to cash profit 67

PROFIT RECONCILIATION


66

Non-IFRS information

Statutory profit is prepared in accordance with the recognition and measurement requirements of Australian Accounting Standards, which comply with

International Financial Reporting Standards (IFRS). The Group provides additional measures of performance in the Results Announcement which are

prepared on a basis other than in accordance with accounting standards. The guidance provided in ASIC Regulatory Guide 230 has been followed when

presenting this information.

Adjustments between statutory profit and cash profit

Cash profit represents the Group’s preferred measure of the result of the core business activities of the Group, enabling readers to assess Group and

divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory

profit (refer to Definitions on pages 123 to 125 for further details). The adjustments made in arriving at cash profit are included in statutory profit which is

subject to review within the context of the external auditor’s review of the Condensed Consolidated Financial Statements. Cash profit is not subject to

review by the external auditor. The external auditor has informed the Audit Committee that cash profit adjustments have been determined on a consistent

basis across each period presented.



Half Year


Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Statutory profit attributable to shareholders of the Company


3,407 3,551 3,555 -4% -4%



Adjustments between statutory profit and cash profit



Economic hedges


197 27 190 large 4%

Revenue and expense hedges


(52) 6 84 large large

Total adjustments between statutory profit and cash profit

145 33 274 large -47%

Cash profit 3,552 3,584 3,829 -1% -7%

Explanation of adjustments between statutory profit and cash profit

• Economic hedges

The Group enters into economic hedges to manage its interest rate and foreign exchange risk which, in accordance with accounting standards, result

in fair value gains and losses being recognised in the Income Statement. This includes gains and losses arising from approved classes of derivatives

not designated in accounting hedge relationships but which are considered to be economic hedges, as well as ineffectiveness from designated

accounting hedges.

Economic hedges comprise:


• Derivatives (primarily cross currency interest rate swaps) used to convert the proceeds of foreign currency debt issuances into floating rate

Australian dollar and New Zealand dollar debt that do not qualify for hedge accounting. The main drivers of these fair value movements are

currency basis spreads and Australian dollar and New Zealand dollar fluctuations against other major funding currencies.

• Economic hedges of select structured finance and specialised leasing transactions that do not qualify for hedge accounting. The main drivers of

these fair value adjustments are movements in the Australian and New Zealand term structure of interest rates.

• Ineffectiveness arising from differences in certain factors between the hedged items and the hedging instruments.

The Group removes the fair value adjustments from cash profit since the profit or loss will reverse over time to match with the profit or loss from the

underlying hedged item.

In the March 2024 half, losses on economic hedges relate to funding-related swaps, principally from narrowing USD/EUR currency basis spreads.

Further losses were driven by the yield curve movement impact on net pay fixed economic hedge positions.

• Revenue and expense hedges

The Group enters into economic hedges to manage exposures from larger foreign exchange denominated revenue and expense streams, primarily

NZD and USD (and USD correlated). The gain on revenue and expense hedges in the March 2024 half was mainly due to the appreciation of AUD

against the NZD.

PROFIT RECONCILIATION


67

Reconciliation of statutory profit to cash profit



Adjustments to statutory profit


Statutory profit

Economic

hedges

Revenue and

expense

hedges

Total

adjustments to

statutory profit Cash profit

$M $M $M $M $M

March 2024 Half Yea

r

Net interest income 7,899 - - - 7,899

Other operating income

2,246 277 (75) 202 2,448

Operating income

10,145 277 (75) 202 10,347

Operating expenses (5,215) - - - (5,215)

Profit before credit impairment and tax

4,930 277 (75) 202 5,132

Credit impairment (charge)/release (70) - - - (70)

Profit before income tax

4,860 277 (75) 202 5,062

Income tax expense (1,439) (80) 23 (57) (1,496)

Non-controlling interests

(14) - - - (14)

Profit

3,407 197 (52) 145 3,552


September 2023 Half Year

Net interest income 8,074 - - - 8,074

Other operating income 2,246 36 9 45 2,291

Operating income 10,320 36 9 45 10,365

Operating expenses (5,142) - - - (5,142)

Profit before credit impairment and tax 5,178 36 9 45 5,223

Credit impairment (charge)/release (112) - - - (112)

Profit before income tax 5,066 36 9 45 5,111

Income tax expense (1,501) (9) (3) (12) (1,513)

Non-controlling interests (14) - - - (14)

Profit 3,551 27 6 33 3,584


March 2023 Half Year

Net interest income 8,500 - - - 8,500

Other operating income 1,651 269 120 389 2,040

Operating income 10,151 269 120 389 10,540

Operating expenses (4,997) - - - (4,997)

Profit before credit impairment and tax 5,154 269 120 389 5,543

Credit impairment (charge)/release (133) - - - (133)

Profit before income tax 5,021 269 120 389 5,410

Income tax expense (1,452) (79) (36) (115) (1,567)

Non-controlling interests (14) - - - (14)

Profit 3,555 190 84 274 3,829

PROFIT RECONCILIATION


68

This page has been left blank intentionally



CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


69


CONTENTS Page


Directors’ Report 70

Condensed Consolidated Income Statement 71

Condensed Consolidated Statement of Comprehensive Income 72

Condensed Consolidated Balance Sheet 73

Condensed Consolidated Cash Flow Statement 74

Condensed Consolidated Statement of Changes in Equity 75

Notes to Condensed Consolidated Financial Statements 76

Directors’ Declaration 110

Auditor’s Review Report and Independence Declaration 111

DIRECTORS’ REPORT


70

The Directors present their report for ANZ Group Holdings Limited (the Company) for the half year ended 31 March 2024, together with the Condensed

Consolidated Financial Statements of the Group.


Directors


The names of the Directors of the Company who held office during and since the end of the half year are:


Mr PD O’Sullivan Chairman

Mr SC Elliott Director and Chief Executive Officer

Ms IR Atlas, AO Director, ceased 21 December 2023

Mr RBM Gibb Director, appointed 15 February 2024

Ms SJ Halton, AO PSM Director

Rt Hon Sir JP Key, GNZM AC Director, ceased 14 March 2024

Ms HS Kramer Director

Mr JT Macfarlane Director, ceased 21 December 2023

Ms CE O’Reilly Director

Mr JP Smith Director

Mr SA St John Director, appointed 25 March 2024


Result

The consolidated profit attributable to shareholders of the Company was $3,407 million. Further details are contained in Group Results on pages 13 to 42

which forms part of this report, and in the Condensed Consolidated Financial Statements.


Review of operations

A review of the operations of the Group during the half year and the results of those operations are contained in the Group Results on pages 13 to 42

which forms part of this report.


Lead auditor’s independence declaration

The lead auditor’s independence declaration given under section 307C of the Corporations Act 2001 (as amended) is set out on page 112 which forms

part of this report.


Rounding of amounts

The amounts contained in this Directors’ Report and the accompanying Condensed Consolidated Financial Statements have been rounded to the nearest

million dollars, except where otherwise indicated, as permitted by ASIC Corporations Instrument 2016/191.


Significant events since balance date

There have been no significant events from 31 March 2024 to the date of signing this report.



Signed in accordance with a resolution of the Directors.





Paul D O’Sullivan Shayne C Elliott

Chairman Managing Director




6 May 2024

CONDENSED CONSOLIDATED INCOME STATEMENT



ANZ Group Holdings Limited


71




Half Year


Movement



Note

Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

v. Sep 23

Mar 24

v. Mar 23

Interest income


29,811 27,072 22,832


10% 31%

Interest expense

(21,912) (18,998) (14,332)


15% 53%

Net interest income


2 7,899 8,074 8,500


-2% -7%

Other operating income


2 2,114 2,073 1,495


2% 41%

Net income from insurance business


2 48 53 55


-9% -13%

Share of associates' profit/(loss) 2, 16

84 120 101


-30% -17%

Operating income


10,145 10,320 10,151


-2% 0%

Operating expenses 3 (5,215) (5,142) (4,997)


1% 4%

Profit before credit impairment and income tax


4,930 5,178 5,154


-5% -4%

Credit impairment (charge)/release 9 (70) (112) (133)


-38% -47%

Profit before income tax


4,860 5,066 5,021


-4% -3%

Income tax expense 4 (1,439) (1,501) (1,452)


-4% -1%

Profit for the period

3,421 3,565 3,569


-4% -4%

Comprising:




Profit attributable to shareholders of the Company 3,407 3,551 3,555


-4% -4%

Profit attributable to non-controlling interests 14

14 14 14


0% 0%


Earnings per ordinary share (cents)




Basic


6 113.5 118.4 118.7


-4% -4%

Diluted


6 111.5 113.8 113.0


-2% -1%

Dividend per ordinary share (cents) 5

83 94 81


-12% 2%


The notes appearing on pages 76 to 109 form an integral part of the Condensed Consolidated Financial Statements.

CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME



ANZ Group Holdings Limited


72


Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Profit for the period 3,421 3,565 3,569 -4% -4%


Other comprehensive income


Items that will not be reclassified subsequently to profit or loss

Investment securities - equity securities at FVOCI (3) (89) 62 -97% large

Other reserve movements

1

(59) (46) (34) 28% 74%


Items that may be reclassified subsequently to profit or loss

Foreign currency translation reserve (378) (74) 792 large large

Cash flow hedge reserve

1,075 (832) 1,067 large 1%

Other reserve movements

(128) (42) 6 large large


Income tax attributable to the above items (268) 283 (306) large -12%

Share of associates' other comprehensive income

2

(17) 23 8 large large

Total comprehensive income for the period

3,643 2,788 5,164 31% -29%

Comprising total comprehensive income attributable to:

Shareholders of the Company 3,640 2,777 5,120 31% -29%

Non-controlling interests

1

3 11 44 -73% -93%

1.

Includes foreign currency translation differences attributable to non-controlling interest of -$11 million (Sep 23 half: -$3 million; Mar 23 half: $30 million).

2.

Share of associates’ other comprehensive income includes:


Mar 24 half

$M

Sep 23 half

$M

Mar 23 half

$M

FVOCI reserve gain/(loss) (4) 23 2

Defined benefits gain/(loss) (13) - 6

Total (17) 23 8


The notes appearing on pages 76 to 109 form an integral part of the Condensed Consolidated Financial Statements.

CONDENSED CONSOLIDATED BALANCE SHEET



ANZ Group Holdings Limited

73


As at Movement

Assets Note

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Cash and cash equivalents

1

137,699 168,154 208,800 -18% -34%

Settlement balances owed to ANZ

3,809 9,349 7,020 -59% -46%

Collateral paid

8,241 8,558 9,245 -4% -11%

Trading assets

42,442 37,004 39,611 15% 7%

Derivative financial instruments

47,481 60,406 45,614 -21% 4%

Investment securities

118,055 97,429 93,972 21% 26%

Net loans and advances 8

715,171 707,044 690,087 1% 4%

Regulatory deposits

696 646 646 8% 8%

Investments in associates

1,419 2,349 2,253 -40% -37%

Current tax assets

294 114 49 large large

Deferred tax assets

3,149 3,348 2,974 -6% 6%

Goodwill and other intangible assets

3,998 4,058 4,037 -1% -1%

Premises and equipment

2,005 2,053 2,289 -2% -12%

Other assets

5,240 5,131 4,640 2% 13%

Total assets

1,089,699 1,105,643 1,111,237 -1% -2%


Liabilities

Settlement balances owed by ANZ 15,026 19,267 23,010 -22% -35%

Collateral received

7,409 10,382 8,002 -29% -7%

Deposits and other borrowings 10

806,737 814,711 842,564 -1% -4%

Derivative financial instruments

42,728 57,482 46,154 -26% -7%

Current tax liabilities

201 305 347 -34% -42%

Deferred tax liabilities

78 82 79 -5% -1%

Payables and other liabilities

17,094 15,097 13,057 13% 31%

Employee entitlements

580 569 593 2% -2%

Other provisions

1,663 1,717 1,694 -3% -2%

Debt issuances 11

127,109 116,014 106,157 10% 20%

Total liabilities

1,018,625 1,035,626 1,041,657 -2% -2%

Net assets 71,074 70,017 69,580 2% 2%


Shareholders' equity

Ordinary share capital 14 29,033 29,082 29,054 0% 0%

Reserves 14

(1,466) (1,735) (1,019) -16% 44%

Retained earnings 14

42,739 42,148 41,020 1% 4%

Share capital and reserves attributable to shareholders of the Company

70,306 69,495 69,055 1% 2%

Non-controlling interests 14 768 522 525 47% 46%

Total shareholders' equity

71,074 70,017 69,580 2% 2%

1.

Includes Settlement balances owed to ANZ that meet the definition of Cash and cash equivalents.


The notes appearing on pages 76 to 109 form an integral part of the Condensed Consolidated Financial Statements.

CONDENSED CONSOLIDATED CASH FLOW STATEMENT



ANZ Group Holdings Limited

74

Half Year


Mar 24

$M

Sep 23

$M

Mar 23

$M

Profit after income tax 3,421 3,565 3,569


Adjustments to reconcile to net cash flow from operating activities:

Allowance for expected credit losses

70 112 133

Depreciation and amortisation

445 452 471

Loss on reclassification of data centres to held for sale

- - 43

Net derivatives/foreign exchange adjustment

858 (1,912) 5,417

(Gain)/loss on sale from divestments

21 (29) -

Other non-cash movements

1

(10) (71) (3)

Net (increase)/decrease in operating assets:

Collateral paid 262 958 3,185

Trading assets

2

(20) 384 (6,272)

Net loans and advances

1

(10,665) (16,300) (11,339)

Other assets

1

(587) (480) (1,226)

Net increase/(decrease) in operating liabilities:

Deposits and other borrowings (4,492) (19,790) 41,391

Settlement balances owed by ANZ

(4,178) (3,775) 9,053

Collateral received

(2,897) 2,044 (7,892)

Other liabilities

2

2,175 1,873 2,927

Total adjustments

(19,018) (36,534) 35,888

Net cash (used in)/provided by operating activities

3

(15,597) (32,969) 39,457

Cash flows from investing activities

Investment securities assets:

Purchases (43,900) (38,477) (13,553)

Proceeds from sale or maturity

22,996 35,969 5,432

Proceeds from divestments, net of cash disposed

668 558 -

Net movement in shares in controlled entities

- - (10)

Net investments in other assets

(451) (255) (350)

Net cash (used in)/provided by investing activities

(20,687) (2,205) (8,481)

Cash flows from financing activities

Deposits and other borrowings (repaid) / drawn down (27) (12,042) 937

Debt issuances:

4


Issue proceeds 26,240 19,141 25,041

Redemptions

(16,639) (9,296) (14,689)

Dividends paid

5

(2,784) (2,401) (1,979)

On market purchase of treasury shares

(126) (2) (19)

Repayment of lease liabilities

(142) (150) (156)

ANZ Bank New Zealand Perpetual Preference Shares

252 - -

Net cash (used in)/provided by financing activities

6,774 (4,750) 9,135

Net increase/(decrease) in cash and cash equivalents (29,510) (39,924) 40,111

Cash and cash equivalents at beginning of period 168,154 208,800 168,132

Effects of exchange rate changes on cash and cash equivalents

(945) (722) 557

Cash and cash equivalents at end of period

137,699 168,154 208,800

1.

Certain items were reclassified from Other non-cash movements to Net loans and advances and Other assets in the September 2023 half to better reflect the net movement in operating

assets. Comparatives have been restated (Mar 23 half: reduction to Other non-cash movements of $751 million, an increase in Net loans and advances of $112 million, and an increase in

Other assets of $639 million).

2.

Certain items were reclassified from Other liabilities to Trading assets in the March 2024 half to better reflect the movement in operating assets and operating liabilities. Comparatives have

been restated (Sep 23 half: reduction to Trading assets and an increase in Other liabilities of $1,866 million; Mar 23 half: reduction to Trading assets and an increase to Other liabilities of

$3,999 million).

3.

Net cash (used in)/provided by operating activities includes interest received of $29,336 million (Sep 23 half: $26,266 million; Mar 23 half: $22,079 million), interest paid of $21,272 million

(Sep 23 half: $17,990 million; Mar 23 half: $12,717 million) and income taxes paid of $1,779 million (Sep 23 half: $1,674 million; Mar 23 half: $1,827 million).

4.

Non-cash changes in debt issuances include a loss of $1,494 million (Sep 23 half: $12 million loss; Mar 23 half: $2,072 million loss) from unrealised movements primarily due to fair value

hedge adjustments and foreign exchange differences.

5.

Cash outflow for shares purchased to satisfy the dividend reinvestment plan (DRP) are classified in dividends paid.


The notes appearing on pages 76 to 109 form an integral part of the Condensed Consolidated Financial Statements.

CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY



ANZ Group Holdings Limited


75


Ordinary

share

capital Reserves

Retained

earnings

Share capital

and reserves

attributable to

shareholders of

the Company

Non-

controlling

interests

Total

shareholders'

equity


$M $M $M $M $M $M

As at 1 October 2022 28,797 (2,606) 39,716 65,907 494 66,401

Impact on transition to AASB 17 - - (37) (37) - (37)

Profit/(Loss) for the period - - 3,555 3,555 14 3,569

Other comprehensive income for the period - 1,607 (42) 1,565 30 1,595

Total comprehensive income for the period - 1,607 3,513 5,120 44 5,164

Transactions with equity holders in their capacity as equity holders:

Dividends paid - - (2,172) (2,172) (13) (2,185)

Dividend reinvestment plan

1

206 - - 206 - 206

Other equity movements:





Employee share and option plans 53 - - 53 - 53

Other items (2) (20) - (22) - (22)

As at 31 March 2023 29,054 (1,019) 41,020 69,055 525 69,580

Profit/(Loss) for the period - - 3,551 3,551 14 3,565

Other comprehensive income for the period - (742) (32) (774) (3) (777)

Total comprehensive income for the period - (742) 3,519 2,777 11 2,788

Transactions with equity holders in their capacity as equity holders:

Dividends paid - - (2,387) (2,387) (14) (2,401)

Dividend reinvestment plan

1

- - - - - -

Other equity movements:

Employee share and option plans 26 - - 26 - 26

Other items 2 26 (4) 24 - 24

As at 30 September 2023 29,082 (1,735) 42,148 69,495 522 70,017

Profit/(Loss) for the period - - 3,407 3,407 14 3,421

Other comprehensive income for the period - 281 (48) 233 (11) 222

Total comprehensive income for the period - 281 3,359 3,640 3 3,643

Transactions with equity holders in their capacity as equity holders:

Dividends paid - - (2,771) (2,771) (13) (2,784)

Dividend reinvestment plan

1

- - - - - -

Other equity movements:

Employee share and option plans (49) - - (49) - (49)

ANZ Bank New Zealand Perpetual Preference Shares

2

- - (4) (4) 256 252

Other items - (12) 7 (5) - (5)

As at 31 March 2024 29,033 (1,466) 42,739 70,306 768 71,074

1.

No shares were issued under the dividend reinvestment plan for the 2023 final and interim dividend (2022 final dividend: 8.4 million). On-market share purchases for the DRP were

$211 million in the March 2024 half (Sep 23 half: $326 million; Mar 23 half: nil).

2.

Perpetual preference shares issued by ANZ Bank New Zealand Limited, a member of the Group, are considered non-controlling interest to the Group. Refer to Note 14 Shareholders’ equity

for further details.


The notes appearing on pages 76 to 109 form an integral part of the Condensed Consolidated Financial Statements.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


76

1. Basis of preparation

These Condensed Consolidated Financial Statements:

• have been prepared in accordance with the recognition and measurement requirements of Australian Accounting Standards;

• should be read in conjunction with ANZGHL’s Annual Financial Report for the year ended 30 September 2023 and any public announcements made

by ANZGHL and its controlled entities (the Group) for the half year ended 31 March 2024 in accordance with the continuous disclosure obligations

under the Corporations Act 2001 and the ASX Listing Rules;

• do not include all notes of the type normally included in the 2023 ANZGHL Annual Report;

• are presented in Australian dollars unless otherwise stated; and

• were approved by the Board of Directors on 6 May 2024.

i) Statement of Compliance

These Condensed Consolidated Financial Statements have been prepared in accordance with the Corporations Act 2001 and AASB 134 Interim

Financial Reporting which ensured compliance with IAS 34 Interim Financial Reporting.

ii) Rounding of amounts

The amounts contained in these Condensed Consolidated Financial Statements have been rounded to the nearest million dollars, except where

otherwise indicated, as permitted by Australian Securities and Investments Commission Corporations Instrument 2016/191.

iii) Basis of measurement and presentation

The financial information has been prepared in accordance with the historical cost basis except the following assets and liabilities that are stated at their

fair values:

• derivative financial instruments and in the case of fair value hedging, a fair value adjustment made to the underlying hedged item;

• financial instruments held for trading;

• financial instruments designated at fair value through profit and loss (FVTPL);

• financial assets at fair value through other comprehensive income (FVOCI).

In accordance with AASB 119 Employee Benefits, defined benefit obligations are measured using the Projected Unit Credit method.

iv) Accounting policies

These Condensed Consolidated Financial Statements have been prepared on the basis of accounting policies and using methods of computation

consistent with those applied in the 2023 ANZGHL Annual Report, except as outlined below.

Accounting standards adopted during the period

AASB 17 Insurance Contracts

On 1 October 2023, the Group adopted AASB 17 Insurance Contracts (AASB 17) which established principles for the recognition, measurement,

presentation, and disclosure of insurance contracts, and replaced AASB 4 Insurance Contracts and AASB 1023 General Insurance Contracts. Although

the overall profit recognised in respect of insurance contracts will not change over the life of contracts, the timing of revenue recognition will change.

The Group applied AASB 17 effective from 1 October 2022 and restated prior period comparative information. This resulted in a decrease in opening

retained earnings of $37 million on 1 October 2022, an increase in profit after tax (Sep 23 half: nil; Mar 23 half: $8 million), an increase in total assets

(Sep 23: $22 million; Mar 23: $36 million), and an increase in total liabilities (Sep 23: $51 million; Mar 23: $65 million) in the Australia Retail division. The

impact on earnings per share was not material. These adjustments were primarily driven by the impact of changes in the pattern of recognition of revenue

on insurance contracts issued, changes in the pattern of recognition of the net cost of reinsurance and the valuation of profit commissions on reinsurance

contracts held.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


77

1. Basis of preparation, cont’d

v) Use of estimates, assumptions and judgements

The preparation of these Condensed Consolidated Financial Statements requires the use of management judgement, estimates and assumptions

impacting the application of accounting policies and financial outcomes. Discussion of the critical accounting estimates and judgements, which include

complex or subjective decisions or assessments are provided in the 2023 ANZGHL Annual Report. Such estimates and judgements are reviewed on an

ongoing basis.

The global economy continues to face challenges associated with inflation and interest rate uncertainties, labour market constraints, continuing

geopolitical tensions, and impacts from climate change, which contributes to an elevated level of estimation uncertainty involved in the preparation of

these financial statements.

The Group made various accounting estimates in these Condensed Consolidated Financial Statements based on forecasts of economic conditions which

reflect expectations and assumptions at 31 March 2024 about future events considered reasonable in the circumstances. Thus there is a considerable

degree of judgement involved in preparing these estimates. Actual economic conditions are likely to be different from those forecast since anticipated

events frequently do not occur as expected, and the effect of these differences may significantly impact accounting estimates included in these financial

statements. The significant accounting estimates impacted by these forecasts and associated uncertainties are predominantly related to expected credit

losses and recoverable amounts of non-financial assets.


The impact of these uncertainties on each of these accounting estimates is discussed further below, along with assumptions and judgements made in

relation to other key estimates. Readers should consider these disclosures in light of the inherent uncertainties described above.

Allowance for expected credit losses

The Group measures the allowance for expected credit losses (ECL) using an expected credit loss impairment model as required by AASB 9 Financial

Instruments.

The Group’s allowance for ECL is included in the table below (refer to Note 9 for further information).


As at


Mar 24

$M

Sep 23

$M

Mar 23

$M

Collectively assessed 4,046 4,032 4,040

Individually assessed

325 376 421

Total

1

4,371 4,408 4,461

1.

Includes allowance for ECL for Net loans and advances - at amortised cost, Investment securities - debt securities at amortised cost and Off-balance sheet commitments - undrawn and

contingent facilities.

Individually assessed allowance for ECL

During the March 2024 half, the individually assessed allowance for ECL decreased $51 million.

In estimating individually assessed ECL, the Group makes judgements and assumptions in relation to expected repayments, the realisable value of

collateral, business prospects for the customer, competing claims and the likely cost and duration of the work-out process.

Collectively assessed allowance for ECL

During the March 2024 half, the collectively assessed allowance for ECL increased $14 million, attributable to $169 million from deterioration in credit risk

profile across all divisions, $63 million from portfolio growth, and $5 million from deterioration in economic outlook. This was partially offset by

a $205 million reduction in management temporary adjustments, as anticipated risks are now represented in portfolio credit profiles, and $18 million from

foreign currency translation and other impacts.

In estimating collectively assessed ECL, the Group makes judgements and assumptions in relation to:

• the selection of an estimation technique or modelling methodology; and

• the selection of inputs for those models, and the interdependencies between those inputs.

The judgements and associated assumptions have been made within the context of the uncertainty of how various factors might impact the global

economy, and reflect historical experience and other factors that are considered relevant, including expectations of future events that are believed to be

reasonable under the circumstances. The Group’s ECL estimates are inherently uncertain and, as a result, actual results may differ from these estimates.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


78

1. Basis of preparation, cont’d

The following table summarises the key judgements and assumptions in relation to the model inputs and the interdependencies between those inputs,

and highlights significant changes during the current period.


Judgement/Assumption Description Considerations for the half year ended 31 March 2024

Determining when a

significant increase in

credit risk (SICR) has

occurred or reversed

In the measurement of ECL, judgement is involved in

determining whether there has been a SICR since initial

recognition of a loan, which would result in it moving from

Stage 1 to Stage 2. This is a key area of judgement since

transition from Stage 1 to Stage 2 increases the ECL from

an allowance based on the PD in the next 12 months, to

an allowance for lifetime ECL. Subsequent decreases in

credit risk resulting in transition from Stage 2 to Stage 1

may similarly result in significant changes in the ECL

allowance. The setting of precise SICR trigger points

requires judgement which may have a material impact

upon the size of the ECL allowance. The Group monitors

the effectiveness of SICR criteria on an ongoing basis.

The determination of SICR was consistent with prior

periods.


Measuring both 12-

month and lifetime ECL

The PD, LGD and EAD factors used in determining ECL

are point-in-time measures reflecting the relevant forward-

looking information determined by management.

Judgement is involved in determining which forward-

looking information is relevant for particular lending

portfolios and for determining each portfolio’s point-in-time

sensitivity. In addition, judgement is required where

behavioural characteristics are applied in estimating the

lifetime of a facility which is used in measuring ECL.

The PD, LGD and EAD models are subject to the Group’s

model risk policy that stipulates periodic model monitoring

and re-validation, and defines approval procedures and

authorities according to model materiality.

There were no material changes to the policy.

A new PD model was implemented for the New Zealand

agri portfolio during the period replacing the prior model,

with impacts largely offset by the release of a model

overlay held in anticipation of model implementation.

Base case economic

forecast

The Group derives a forward-looking ‘base case’

economic scenario which reflects ANZ Economics view of

future macroeconomic conditions.

There have been no changes to the types of forward-

looking variables (key economic drivers) used as model

inputs.

As at 31 March 2024, the base case assumptions have

been updated to reflect a moderation in inflation and

slowing employment growth in both Australia and New

Zealand. Both economies are forecast to continue to grow

below trend. Despite increased household disposable

incomes, limited flow-through to household consumption is

forecast.

The expected outcomes of key economic drivers for the

base case scenario at 31 March 2024 are described below

under the heading “Base case economic forecast

assumptions”.

Probability weighting of

each economic

scenario (base case,

upside, downside and

severe downside

scenarios)

1


Probability weighting of each economic scenario is

determined by management considering the risks and

uncertainties surrounding the base case economic

scenario at each measurement date.

The assigned probability weightings in Australia, New

Zealand and Rest of World are subject to a high degree of

inherent uncertainty and therefore the actual outcomes

may be significantly different to those projected.

Probability weightings in the current period remain

unchanged in each geography from the prior period,

reflecting our assessment of the continuing downside risks

from the impact of high interest rates and inflation in the

economies in which the Group operates.

Weightings for current and prior periods are as detailed in

the section below under the heading on ‘Probability

weightings’.

Management temporary

adjustments

Management temporary adjustments to the ECL allowance

are used in circumstances where it is judged that our

existing inputs, assumptions and model techniques do not

capture all the risk factors relevant to our lending

portfolios. Emerging local or global macroeconomic,

microeconomic or political events, and natural disasters

that are not incorporated into our current parameters, risk

ratings, or forward-looking information are examples of

such circumstances.

Management have continued to apply adjustments to

accommodate uncertainty associated with higher inflation

and interest rates. Management overlays have been made

for risks particular to home loans, credit cards and

commercial lending in Australia, and for mortgages and

commercial lending in New Zealand. The total amount of

adjustments has reduced from the prior period.

Management has considered and concluded no temporary

adjustment is required at 31 March 2024 to the ECL in

relation to climate- or weather-related events during the

period.

1.

The upside and downside scenarios are fixed by reference to average economic cycle conditions instead of economic conditions prevailing at balance date, and are based on a combination

of more optimistic (in the case of the upside) and pessimistic (in the case of the downside) economic conditions.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


79

1. Basis of preparation, cont’d


Base case economic forecast assumptions

The economic drivers of the base case economic forecasts, reflective of ANZ Economics’ view of future macro-economic conditions, used at 31 March

2024 are set out below. For years beyond the near-term forecasts below, the ECL models apply simplified assumptions for the economic conditions to

calculate lifetime loss. There is a high level of estimation uncertainties when forming these forecasts.

The base case economic forecasts for Australia, New Zealand and Rest of World are for continuing slowdowns in economic activity. Continued high

inflation in Australia and New Zealand is expected to keep interest rates high for longer and dampen growth over the forecast period.

Probability weightings

Probability weightings for each scenario are determined by management considering the risks and uncertainties surrounding the base case economic

scenario including the uncertainties described above.

Scenario weightings remain the same as those applied in September 2023 as noted in the table below.

The assigned probability weightings in Australia, New Zealand and Rest of World are subject to a high degree of inherent uncertainty and therefore the

actual outcomes may be significantly different to those projected. The Group considers these weightings in each geography to provide estimates of the

possible loss outcomes and taking into account short and long term inter-relationships within the Group’s credit portfolios. The average weightings

applied across the Group are set out below:


Mar 24 Sep 23 Mar 23

Group


Base 46%

46%

45%

Upside

0%

0%

0%

Downside

41%

41%

40%

Severe downside

13% 13% 15%


ECL -

Sensitivity analysis

Given inherent economic uncertainties and the judgement applied to factors used in determining the expected default of borrowers in future periods, ECL

reported by the Group should be considered as a best estimate within a range of possible estimates.

The table below illustrates the sensitivity of the Group’s allowance for collectively assessed ECL to key factors used in determining it at 31 March 2024:



Balance

Sheet

$M

(Profit) and Loss

Impact

$M

If 1% of stage 1 facilities were included in stage 2 4,128

82

If 1% of stage 2 facilities were included in stage 1 4,040

(6)




100% upside scenario 1,354

(2,692)

100% base scenario 1,929 (2,117)

100% downside scenario 3,280 (766)

100% severe downside scenario 10,003 5,957






Actual calendar year Forecast calendar year


2023 2024 2025

Australia

GDP (annual % change) 2.0 1.3 2.0

Unemployment rate (annual average) 3.7 4.1 4.3

Residential property prices (annual % change) 9.1 5.7 5.0

Consumer price index (annual % change) 5.6 3.2 2.8

New Zealand

GDP (annual % change) 0.8 0.9 1.3

Unemployment rate (annual average) 3.7 4.5 5.3

Residential property prices (annual % change) (0.7) 3.0 5.0

Consumer price index (annual % change) 5.7 3.1 2.2

Rest of World

GDP (annual % change) 2.5 1.4 1.8

Consumer price index (annual % change) 4.1 2.7 2.2

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


80

1. Basis of preparation, cont’d

Investments in associates

The Group assesses the carrying value of its investments in associates for impairment indicators semi-annually. Investments may be subjected to

impairment depending on whether indicators of impairment exist, and then where a value-in-use (VIU) or fair value less cost of disposal recoverable

value assessment indicate that impairment is warranted.

As at 31 March 2024, the impairment assessment indicated that one of the Group’s associate investments, PT Panin, had indicators of impairment.

Although its market value (based on share price) was below its carrying value, no impairment was recognised as the carrying value was supported by its

VIU.

Significant management judgement is required in determining the key assumptions underpinning the VIU calculations. Factors may change in

subsequent periods and lead to potential future impairments or reversals of prior period impairments. These include forecast earnings levels in the near

term and/or changes in the long-term growth forecasts, required levels of regulatory capital and post-tax discount rate.

The key assumptions used in the VIU calculations are outlined below:


Post-tax discount rate 12.4%

Terminal growth rate 5.0%

Expected earnings growth (compound annual growth rate – 5 years) 7.5%

Risk weighted asset growth (compound annual growth rate – 5 years) 4.75%

Common Equity Tier 1 23.5%

The VIU calculations are sensitive to changes in the underlying assumptions with reasonably possible changes in key assumptions having a positive or

negative impact on the VIU outcome, and as such the recoverable amount of the investment.

• A change in the post-tax discount rate by +/- 50 bps would impact the VIU outcome by ($88 million)/$100 million.

• A change in the terminal growth rate by +/- 50 bps would impact the VIU outcome by $74 million/($64 million).

• A change in the earnings growth by +/- 75 bps would impact the VIU outcome by $69 million/($64 million).

Considering the interrelationship of the key inputs to the VIU model as outlined above, the Group estimates that the reasonably possible range of VIU is

$1,561 million to $1,238 million compared to the carrying value of $1,405 million. The possible range of VIU is based on impacts set out in the

sensitivities above arising from the changes in the earnings growth forecasts over the forecast period, the long-term growth rate and the discount rate.

Provisions

The Group holds provisions for various obligations including restructuring costs, customer remediation, non-lending losses, fraud and forgeries and

litigation related claims. These provisions involve judgements regarding the timing and outcome of future events, including estimates of expenditure

required to satisfy such obligations. The appropriateness of the underlying assumptions for provisions is reviewed on a regular basis against actual

experience and other relevant evidence, including expert legal advice, and adjustments are made to the provisions where appropriate.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


81

2. Income


Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Interest income 29,811 27,072 22,832 10% 31%

Interest expense

(21,720) (18,820) (14,157) 15% 53%

Major bank levy

(192) (178) (175) 8% 10%

Net interest income

7,899 8,074 8,500 -2% -7%

Other operating income

i) Fee and commission income

Lending fees

1

207 198 199 5% 4%

Non-lending fees

1,169 1,183 1,129 -1% 4%

Commissions

37 45 40 -18% -8%

Funds management income

125 124 122 1% 2%

Fee and commission income

1,538 1,550 1,490 -1% 3%

Fee and commission expense (566) (535) (552) 6% 3%

Net fee and commission income

972 1,015 938 -4% 4%

ii) Other income

Net foreign exchange earnings and other financial instruments income

2

1,112 946 590 18% 88%

Release of foreign currency translation reserve

20 43 - -53% n/a

Loss on reclassification of data centres to held for sale

- - (43) n/a large

Loss on partial disposal of investment in AmBank

(21) - - n/a n/a

Other

31 69 10 -55% large

Other income

1,142 1,058 557 8% large

Other operating income 2,114 2,073 1,495 2% 41%

Net income from insurance business 48 53 55 -9% -13%

Share of associates' profit/(loss) 84 120 101 -30% -17%

Operating income

10,145 10,320 10,151 -2% 0%

1.

Lending fees exclude fees treated as part of the effective yield calculation in interest income.

2.

Includes fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges entered into to manage interest rate and foreign exchange risk,

ineffective portions of cash flow hedges, and fair value movements in financial assets and liabilities measured and/or designated at fair value through profit or loss.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


82

3. Operating expenses


Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

i) Personnel

Salaries and related costs


2,744 2,572 2,608 7% 5%

Superannuation costs


219 201 195 9% 12%

Other

99 96 90 3% 10%

Personnel

3,062 2,869 2,893 7% 6%

ii) Premises

Rent


37 37 34 0% 9%

Depreciation


200 200 210 0% -5%

Other

84 87 90 -3% -7%

Premises

321 324 334 -1% -4%

iii) Technology

Depreciation and amortisation


241 248 257 -3% -6%

Subscription licences and outsourced services


549 523 484 5% 13%

Other

108 93 95 16% 14%

Technology

898 864 836 4% 7%

iv) Restructuring 141 115 54 23% large


v) Other

Advertising and public relations


93 98 93 -5% 0%

Professional fees


337 454 407 -26% -17%

Freight, stationery, postage and communication


78 89 86 -12% -9%

Other

285 329 294 -13% -3%

Other

793 970 880 -18% -10%

Operating expenses 5,215 5,142 4,997 1% 4%

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


83

4. Income tax expense


Reconciliation of the prima facie income tax expense on pre-tax profit with the income tax expense recognised in the profit and loss.



Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Profit before income tax 4,860 5,066 5,021


-4% -3%

Prima facie income tax expense at 30%

1,458 1,520 1,507


-4% -3%

Tax effect of permanent differences:



Share of associates' (profit)/loss

(25) (35) (31)


-29% -19%

Interest on convertible instruments

64 54 38


19% 68%

Overseas tax rate differential

(86) (69) (94)


25% -9%

Provision for foreign tax on dividend repatriation

21 23 18


-9% 17%

Other

(2) 7 15 large large

Subtotal

1,430 1,500 1,453 -5% -2%

Income tax (over)/under provided in previous years 9 1 (1) large large

Income tax expense

1,439 1,501 1,452 -4% -1%

Australia 757 793 853 -5% -11%

Overseas 682 708 599 -4% 14%

Income tax expense

1,439 1,501 1,452 -4% -1%

Effective tax rate 29.6% 29.6% 28.9%

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


84

5. Dividends


Dividend per ordinary share (cents)

Half Year Movement


Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Interim



- fully franked

1



- - 81


- partially franked

2

83 - -

Final


- partially franked (comprising 81 cents and an additional dividend of 13 cents)

3

- 94 -

Total

83 94 81 -12% 2%


Ordinary share dividend ($M)

4



Interim dividend

- 2,433 -

Final dividend

2,825 - 2,213

Bonus option plan adjustment

(54) (46) (41) 17% 32%

Total

2,771 2,387 2,172 16% 28%

Ordinary share dividend payout ratio


(%)

5

73.3% 79.6% 68.4%

1.

2023 interim dividend was fully franked for Australian tax purposes (30% tax rate) and carried New Zealand imputation credits of NZD 9 cents.

2.

2024 proposed interim dividend will be partially franked at 65% for Australian tax purposes (30% tax rate) and carry New Zealand imputation credits of NZD 12 cents.

3.

2023 final dividend was partially franked at 56% for Australian tax purposes (30% tax rate) and carried New Zealand imputation credits of NZD 11 cents.

4.

Dividend paid to ordinary equity holders of the Company. Excludes dividends paid by subsidiaries to the Group’s non-controlling equity holders of $13 million (Sep 23 half: $14 million;

Mar 23 half: $13 million).

5.

Dividend payout ratio is calculated using the proposed 2024 interim dividend of $2,496 million, based on the forecast number of ordinary shares on issue at the dividend record date.

Dividend payout ratios for the September 2023 half and March 2023 half were calculated using actual dividends.



Ordinary Shares

The Directors proposed an interim dividend of 83 cents be paid on each eligible fully paid ANZ ordinary share, partially franked at 65% for Australian

taxation purposes. The interim dividend will be paid on 1 July 2024 to owners of ordinary shares at the close of business on 14 May 2024 (record date),

and carry New Zealand imputation credits of NZD 12 cents per ordinary share.

ANZ has a dividend reinvestment plan and a bonus option plan that will operate in respect of the proposed 2024 interim dividend.


NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


85

6. Earnings per share




Half Year Movement



Mar 24 Sep 23 Mar 23

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Earnings per share


Basic earnings per share (cents)


113.5 118.4 118.7 -4% -4%

Diluted earnings per share (cents)


111.5 113.8 113.0 -2% -1%


Reconciliation of earnings used in earnings per share calculations


Basic:


Profit for the period ($M)


3,421 3,565 3,569 -4% -4%

Less: Profit attributable to non-controlling interests ($M)


14 14 14 0% 0%

Earnings used in calculating basic earnings per share ($M)


3,407 3,551 3,555 -4% -4%




Diluted:



Earnings used in calculating basic earnings per share ($M)


3,407 3,551 3,555 -4% -4%

Add: Interest on convertible subordinated debt ($M)


217 182 150 19% 45%

Earnings used in calculating diluted earnings per share ($M)


3,624 3,733 3,705 -3% -2%




Reconciliation of weighted average number of ordinary shares (WANOS)

used in earnings per share calculations

1





WANOS used in calculating basic earnings per share (M)


3,001.3 3,000.2 2,994.1 0% 0%

Add: Weighted average dilutive potential ordinary shares (M)



Convertible subordinated debt (M)


239.6 273.9 277.3 -13% -14%

Share based payments (options, rights and deferred shares) (M)


8.5 7.5 6.9 13% 23%

WANOS used in calculating diluted earnings per share (M)


3,249.4 3,281.6 3,278.3 -1% -1%

1.

WANOS excludes the weighted average number of treasury shares held in ANZEST Pty Ltd of 5.3 million in the March 2024 half (Sep 23 half: 4.1 million; Mar 23 half: 4.2 million).

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


86

7. Segment reporting

i) Description of segments

The Group operates on a divisional structure with six divisions: Australia Retail, Australia Commercial, Institutional, New Zealand, Pacific, and Group

Centre. For further information on the composition of divisions refer to the Definitions on page 125.

The presentation of divisional results has been impacted by a number of cost reallocations across and within the divisions during the period. Prior period

comparatives have been restated.

Operating segments presented below are consistent with internal divisional reporting provided to the chief operating decision maker, being the Chief

Executive Officer.

ii) Operating segments

The Group measures the performance of operating segments on a cash profit basis. To calculate cash profit, the Group excludes items from profit after

tax attributable to shareholders. For the current and prior periods, the adjustments relate to impacts of economic hedges, and revenue and expense

hedges, which represent timing differences that will reverse through earnings in the future.

Transactions between divisions across segments within the Group are conducted on an arm’s length basis and where relevant disclosed as part of the

income and expenses of these segments.


Australia

Retail

Australia

Commercial Institutional

New

Zealand Pacific

Group

Centre

Group

Total

March 2024 Half Year $M $M $M $M $M $M $M

Net interest income

2,608 1,580 1,882 1,572 63 194 7,899

Net fee and commission income

247 146 368 207 8 (4) 972

Net income from insurance business

48 - - - - - 48

Other income

1,2

6 23 1,319 1 36 (41) 1,344

Share of associates’ profit/(loss)

- - - - - 84 84

Operating income

1,2

2,909 1,749 3,569 1,780 107 233 10,347

Operating expenses (1,735) (763) (1,444) (677) (70) (526) (5,215)

Cash profit before credit impairment and income tax

1,174 986 2,125 1,103 37 (293) 5,132

Credit impairment (charge)/release (43) (35) 6 (4) 6 - (70)

Cash profit before income tax

1,131 951 2,131 1,099 43 (293) 5,062

Income tax expense

1,2

(337) (286) (609) (308) (11) 55 (1,496)

Non-controlling interests

- - - - (1) (13) (14)

Cash profit/(loss)

794 665 1,522 791 31 (251) 3,552

Economic hedges

1

(197)

Revenue and expense hedges

2

52

Profit after tax attributable to shareholders

3,407

Financial Position

Total external assets 325,775 64,279 513,026 124,986 3,195 58,438 1,089,699

Total external liabilities

176,484 122,386 407,444 122,310 3,791 186,210 1,018,625

1.

The economic hedges cash profit adjustment relates to the Institutional, New Zealand and Group Centre divisions. In the condensed consolidated income statement, these amounts are

recognised in Other operating income (Mar 24 half: $277 million loss; Sep 23 half: $36 million loss; Mar 23 half: $269 million loss) and Income tax expense (Mar 24 half: $80 million benefit;

Sep 23 half: $9 million benefit; Mar 23 half: $79 million benefit).

2.

The revenue and expense hedges cash profit adjustment relates to the Group Centre division. In the condensed consolidated income statement, these amounts are recognised in Other

operating income (Mar 24 half: $75 million gain; Sep 23 half: $9 million loss; Mar 23 half: $120 million loss) and Income tax expense (Mar 24 half: $23 million loss; Sep 23 half: $3 million

benefit; Mar 23 half: $36 million benefit).

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


87

7. Segment reporting, cont’d


Australia

Retail

Australia

Commercial Institutional

New

Zealand Pacific

Group

Centre

Group

Total

September 2023 Half Year $M $M $M $M $M $M $M

Net interest income 2,694 1,592 1,969 1,567 61 191 8,074

Net fee and commission income 311 160 339 199 9 (3) 1,015

Net income from insurance business 53 - - - - - 53

Other income

1,2

10 30 982 11 36 34 1,103

Share of associates’ profit/(loss) - - - - - 120 120

Operating income

1,2

3,068 1,782 3,290 1,777 106 342 10,365

Operating expenses (1,758) (738) (1,388) (665) (71) (522) (5,142)

Cash profit before credit impairment and income tax 1,310 1,044 1,902 1,112 35 (180) 5,223

Credit impairment (charge)/release (53) (41) 6 (37) 12 1 (112)

Cash profit before income tax 1,257 1,003 1,908 1,075 47 (179) 5,111

Income tax expense

1,2

(383) (302) (548) (300) (8) 28 (1,513)

Non-controlling interests - - - - (2) (12) (14)

Cash profit/(loss) 874 701 1,360 775 37 (163) 3,584

Economic hedges

1

(27)

Revenue and expense hedges

2

(6)

Profit after tax attributable to shareholders 3,551

Financial Position

Total external assets 315,207 61,916 538,825 125,178 3,391 61,126 1,105,643

Total external liabilities 168,926 119,341 452,777 122,924 3,862 167,796 1,035,626


March 2023 Half Year

Net interest income 3,015 1,632 2,071 1,582 62 138 8,500

Net fee and commission income 235 162 346 199 10 (14) 938

Net income from insurance business 55 - - - - - 55

Other income

1,2

6 13 1,027 - 30 (130) 946

Share of associates’ profit/(loss) - - - - - 101 101

Operating income

1,2

3,311 1,807 3,444 1,781 102 95 10,540

Operating expenses (1,703) (685) (1,340) (634) (74) (561) (4,997)

Cash profit before credit impairment and income tax 1,608 1,122 2,104 1,147 28 (466) 5,543

Credit impairment (charge)/release (82) (66) 74 (75) 16 - (133)

Cash profit before income tax 1,526 1,056 2,178 1,072 44 (466) 5,410

Income tax expense

1,2

(462) (317) (589) (301) (10) 112 (1,567)

Non-controlling interests - - - - - (14) (14)

Cash profit/(loss) 1,064 739 1,589 771 34 (368) 3,829

Economic hedges

1

(190)

Revenue and expense hedges

2

(84)

Profit after tax attributable to shareholders 3,555

Financial Position

Total external assets 303,820 60,227 525,745 123,565 3,489 94,391 1,111,237

Total external liabilities 160,297 119,042 450,764 121,580 3,834 186,140 1,041,657

1.

The economic hedges cash profit adjustment relates to the Institutional, New Zealand and Group Centre divisions. In the condensed consolidated income statement, these amounts are

recognised in Other operating income (Mar 24 half: $277 million loss; Sep 23 half: $36 million loss; Mar 23 half: $269 million loss) and Income tax expense (Mar 24 half: $80 million benefit;

Sep 23 half: $9 million benefit; Mar 23 half: $79 million benefit).

2.

The revenue and expense hedges cash profit adjustment relates to the Group Centre division. In the condensed consolidated income statement, these amounts are recognised in Other

operating income (Mar 24 half: $75 million gain; Sep 23 half: $9 million loss; Mar 23 half: $120 million loss) and Income tax expense (Mar 24 half: $23 million loss; Sep 23 half: $3 million

benefit; Mar 23 half: $36 million benefit).

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


88

8. Net loans and advances


As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia

Overdrafts 4,031 4,190 3,834 -4% 5%

Credit cards outstanding

5,607 5,625 5,670 0% -1%

Commercial bills outstanding

4,557 4,682 4,898 -3% -7%

Term loans - housing

314,103 304,133 292,597 3% 7%

Term loans - non-housing

173,114 169,046 166,051 2% 4%

Other

927 961 916 -4% 1%

Total Australia

502,339 488,637 473,966 3% 6%


New Zealand

Overdrafts 850 906 879 -6% -3%

Credit cards outstanding

1,163 1,174 1,184 -1% -2%

Term loans - housing

100,407 99,928 97,939 0% 3%

Term loans - non-housing

36,487 37,557 38,381 -3% -5%

Total New Zealand

138,907 139,565 138,383 0% 0%


Rest of World

Overdrafts 530 456 568 16% -7%

Credit cards outstanding

6 6 6 0% 0%

Term loans - housing

431 430 475 0% -9%

Term loans - non-housing

73,184 78,205 77,095 -6% -5%

Other

115 331 613 -65% -81%

Total Rest of World

74,266 79,428 78,757 -6% -6%

Subtotal 715,512 707,630 691,106 1% 4%


Unearned income

1

(494) (515) (526)


-4% -6%

Capitalised brokerage and other origination costs

1

3,642 3,475 3,165 5% 15%

Gross loans and advances

718,660 710,590 693,745 1% 4%


Allowance for ECL (refer to Note 9) (3,489) (3,546) (3,658) -2% -5%

Net loans and advances

715,171 707,044 690,087 1% 4%

1.

Amortised over the expected life of the loan.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


89

9. Allowance for expected credit losses



As at


Mar 24 Sep 23 Mar 23


Collectively

assessed

$M

Individually

assessed

$M

Total

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M



Net loans and advances at

amortised cost

3,169 320 3,489 3,180 366 3,546 3,244 414 3,658

Off-balance sheet commitments -

undrawn and contingent facilities

844 5 849 817 10 827 767 7 774

Investment securities - debt securities

at amortised cost

33 - 33 35 - 35 29 - 29

Total

4,046 325 4,371 4,032 376 4,408 4,040 421 4,461

Other Comprehensive Income

Investment securities - debt securities

at FVOCI

1


17 - 17 15 - 15 13 - 13

1.

For FVOCI assets, the allowance for ECL does not alter the carrying amount which remains at fair value. Instead, the allowance for ECL is recognised in Other comprehensive income with a

corresponding charge to profit or loss.


The following tables present the movement in the allowance for ECL.


Net loans and advances at amortised cost




Allowance for ECL is included in Net loans and advances.


Stage 3



Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at 1 October 2022 1,141 1,548 360 533 3,582

Transfer between stages 114 (100) (63) 49 -

New and increased provisions (net of releases) (103) 264 56 188 405

Write-backs - - - (164) (164)

Bad debts written-off (excluding recoveries) - - - (185) (185)

Foreign currency translation and other movements

1

7 17 3 (7) 20

As at 31 March 2023 1,159 1,729 356 414 3,658

Transfer between stages 148 (159) (65) 76 -

New and increased provisions (net of releases) (84) 59 39 159 173

Write-backs - - - (48) (48)

Bad debts written-off (excluding recoveries) - - - (224) (224)

Foreign currency translation and other movements

1

4 (5) (1) (11) (13)

As at 30 September 2023 1,227 1,624 329 366 3,546

Transfer between stages 129 (144) (49) 64 -

New and increased provisions (net of releases) (119) 64 120 137 202

Write-backs

- - - (80) (80)

Bad debts written-off (excluding recoveries)

- - - (146) (146)

Foreign currency translation and other movements

1

(5) (6) (1) (21) (33)

As at 31 March 2024

1,232 1,538 399 320 3,489

1.

Other movements include the impact of discounting on expected cash flows for individually assessed allowances for ECL and the impact of divestments completed during the period.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


90

9. Allowance for expected credit losses, cont’d


Off-balance sheet commitments - undrawn and contingent facilities


Allowance for ECL is included in Other provisions.



Stage 3



Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at 1 October 2022 593 144 29 9 775

Transfer between stages 24 (22) (2) - -

New and increased provisions (net of releases) (30) 30 1 - 1

Write-backs - - - (2) (2)

Foreign currency translation (1) - 1 - -

As at 31 March 2023 586 152 29 7 774

Transfer between stages 14 (13) (3) 2 -

New and increased provisions (net of releases) 23 22 (1) 2 46

Write-backs - - - (2) (2)

Foreign currency translation and other movements

1

7 1 - 1 9

As at 30 September 2023 630 162 25 10 827

Transfer between stages 18 (16) (2) - -

New and increased provisions (net of releases) 7 22 1 - 30

Write-backs

- - - (5) (5)

Foreign currency translation

(2) (1) - - (3)

As at 31 March 2024

653 167 24 5 849

1.

Other movements include the impact of divestments completed during the period.


Investment securities - debt securities at amortised cost




Allowance for ECL is included in Investment securities.


Stage 3



Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at 31 March 2023 29 - - - 29

As at 30 September 2023 35 - - - 35

As at 31 March 2024

33 - - - 33


Investment securities - debt securities at FVOCI

For FVOCI assets, the allowance for ECL does not alter the carrying amount which remains at fair value. Instead, the allowance for ECL is recognised in

Other comprehensive income with a corresponding charge to profit or loss.



Stage 3



Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at 31 March 2023 13 - - - 13

As at 30 September 2023 15 - - - 15

As at 31 March 2024

17 - - - 17

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


91

9. Allowance for expected credit losses, cont’d


Credit impairment charge/(release) analysis




Half Year Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

New and increased provisions (net of releases)

1,2


- Collectively assessed 32 (11) 163 large -80%

- Individually assessed

201 239 237 -16% -15%

Write-backs

3

(85) (50) (166) 70% -49%

Recoveries of amounts previously written-off

(78) (66) (101) 18% -23%

Total credit impairment charge/(release)

70 112 133 -38% -47%

1.

Includes the impact of transfers between collectively assessed and individually assessed.

2.

New and increased provisions (net of releases) includes:


Mar 24 half Sep 23 half Mar 23 half

Collectively

assessed

$M

Individually

assessed

$M

Collectively

assessed

$M

Individually

assessed

$M

Collectively

assessed

$M

Individually

assessed

$M

Net loans and advances at amortised cost 1 201 (62) 235 168 237

Off-balance sheet commitments – undrawn and

contingent facilities

30 -

42 4

1 -

Investment securities - debt securities at

amortised cost

(1) - 7

-

(8) -

Investment securities - debt securities at FVOCI 2 - 2 - 2 -

Total 32 201 (11) 239 163 237

3.

Consists of write-backs in Net loans and advances at amortised cost of $80 million for the March 2024 half (Sep 23 half: $48 million; Mar 23 half: $164 million), and Off-balance sheet

commitment of $5 million for the March 2024 half (Sep 23 half: $2 million; Mar 23 half: $2 million).

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


92

10. Deposits and other borrowings



As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Australia

Certificates of deposit 30,572 33,613 37,920 -9% -19%

Term deposits

86,857 79,518 76,341 9% 14%

On demand and short term deposits

283,155 278,014 270,418 2% 5%

Deposits not bearing interest

19,955 20,856 22,815 -4% -13%

Deposits from banks and securities sold under repurchase agreements

38,425 42,493 53,990 -10% -29%

Commercial paper and other borrowings

42,060 31,013 36,248 36% 16%

Total Australia

501,024 485,507 497,732 3% 1%


New Zealand

Certificates of deposit 1,800 2,167 1,392 -17% 29%

Term deposits

52,762 50,451 47,598 5% 11%

On demand and short term deposits

55,569 56,479 56,307 -2% -1%

Deposits not bearing interest

15,825 16,438 18,103 -4% -13%

Deposits from banks and securities sold under repurchase agreements

3,912 4,123 4,398 -5% -11%

Commercial paper and other borrowings

3,152 2,098 2,596 50% 21%

Total New Zealand

133,020 131,756 130,394 1% 2%


Rest of World

Certificates of deposit 6,723 6,139 5,233 10% 28%

Term deposits

100,919 117,924 127,467 -14% -21%

On demand and short term deposits

20,569 21,827 24,125 -6% -15%

Deposits not bearing interest

5,479 5,612 5,453 -2% 0%

Deposits from banks and securities sold under repurchase agreements

39,003 45,946 52,160 -15% -25%

Total Rest of World

172,693 197,448 214,438 -13% -19%


Deposits and other borrowings

1

806,737 814,711 842,564 -1% -4%

1.

Customer deposits balance of $641,090 million (Sep 23: $647,119 million; Mar 23: $648,627 million) includes Term deposits, On demand and short term deposits and Deposits not bearing

interest.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


93

11. Debt issuances



As at Movement



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Total unsubordinated debt 90,763 82,336 73,443 10% 24%



Additional Tier 1 Capital (perpetual subordinated securities)

1


ANZ Capital Notes (ANZ CN)

2


ANZ CN4

3

- 1,621 1,620 large large

ANZ CN5

930 929 929 0% 0%

ANZ CN6

1,490 1,489 1,488 0% 0%

ANZ CN7

1,299 1,298 1,297 0% 0%

ANZ CN8

1,484 1,483 1,482 0% 0%

ANZ CN9

3

1,678 - - n/a n/a

ANZ Capital Securities

4

1,434 1,412 1,380 2% 4%

Tier 2 Capital - Term Subordinated Notes

5

26,754 23,707 22,797 13% 17%

Other subordinated debt securities

6

1,277 1,739 1,721 -27% -26%

Total subordinated debt

36,346 33,678 32,714 8% 11%


Total debt issuances 127,109 116,014 106,157 10% 20%

1.

ANZ Capital Notes and ANZ Capital Securities are Basel 3 compliant instruments.

2.

Each of the ANZ Capital Notes will convert into a variable number of ordinary shares of ANZGHL on a specified mandatory conversion date at a 1% discount (subject to certain conditions

being satisfied). If ANZBGL’s Common Equity Tier 1 capital ratio is equal to or less than 5.125%, or ANZBGL receives a notice of non-viability from APRA, then the notes will immediately

convert into a variable number of ordinary shares of ANZGHL at a 1% discount subject to a maximum conversion number. Subject to certain conditions, the notes are redeemable or

convertible into ordinary shares of ANZGHL (on similar terms to mandatory conversion) by ANZBGL at its discretion on an early redemption or conversion date.


Issuer Issue date Issue amount

$M

Early redemption or

conversion date

Mandatory

conversion date

CN4 ANZBGL 27 Sep 2016 1,622 20 Mar 2024 20 Mar 2026

CN5 ANZBGL 28 Sep 2017 931 20 Mar 2025 20 Mar 2027

CN6 ANZBGL 8 Jul 2021 1,500 20 Mar 2028 20 Sep 2030

CN7 ANZBGL 24 Mar 2022 1,310 20 Mar 2029 20 Sep 2031

CN8 ANZBGL 24 Mar 2023 1,500 20 Mar 2030 20 Sep 2032

CN9 ANZBGL 20 Mar 2024 1,700 20 Mar 2031 20 Sep 2033

3.

ANZBGL fully redeemed ANZ CN4 on 20 March 2024. Approximately $905 million of the proceeds from ANZ CN4 were reinvested into ANZ CN9, which was issued by ANZBGL on the

same date.

4.

On 15 June 2016, ANZBGL, acting through its London branch, issued USD 1 billion fully-paid perpetual subordinated contingent convertible securities (ANZ Capital Securities). If ANZBGL’s

Common Equity Tier 1 capital ratio is equal to or less than 5.125%, or ANZBGL receives a notice of non-viability from APRA, then the securities will immediately convert into a variable

number of ANZGHL ordinary shares at a 1% discount subject to a maximum conversion number. Subject to certain conditions, on the First Reset Date (15 June 2026) and on each 5-year

anniversary, ANZ has the right to redeem all of the securities at its discretion.

5.

All the term subordinated notes are convertible and are Basel 3 compliant instruments. If ANZBGL receives a notice of non-viability from APRA, then the convertible subordinated notes will

immediately convert into a variable number of ordinary shares of ANZGHL at a 1% discount subject to a maximum conversion number.

6.

ANZ Bank New Zealand Limited, a wholly owned subsidiary of ANZGHL, issued NZD 600 million and USD 500 million of unsecured subordinated notes in September 2021 and August

2022 respectively. Whilst these notes constitute Tier 2 capital under RBNZ requirements, the notes do not contain a Non-Viability Trigger Event and therefore do not meet APRA's

requirements for Tier 2 capital instruments to qualify as regulatory capital for the Group. The USD 300 million perpetual subordinated notes issued by ANZBGL, which were contained in

other subordinated debt, were redeemed on 31 October 2023.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


94

12. Credit risk


Maximum exposure to credit risk

For financial assets recognised on the balance sheet, the maximum exposure to credit risk is the carrying amount. In certain circumstances there may be

differences between the carrying amounts reported on the balance sheet and the amounts reported in the tables below. Principally, these differences

arise in respect of financial assets that are subject to risks other than credit risk, such as equity instruments which are primarily subject to market risk, or

bank notes and coins.

For undrawn facilities, this maximum exposure to credit risk is the full amount of the committed facilities. For contingent exposures, the maximum

exposure to credit risk is the maximum amount the Group would have to pay if the instrument is called upon.

The table below shows the maximum exposure to credit risk of on-balance sheet, and off-balance sheet positions before taking account of any collateral

held or other credit enhancements:



Reported


Excluded

1

Maximum Exposure to Credit Risk


As at


As at


As at

On

-balance sheet positions

Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

$M

Sep 23

$M

Mar 23

$M

Net loans and advances 715,171 707,044 690,087


- - -


715,171 707,044 690,087

Investment securities


- debt securities at amortised cost 7,900 7,752 7,912


- - -


7,900 7,752 7,912

- debt securities at FVOCI

108,530 88,271 84,589


- - -


108,530 88,271 84,589

- equity securities at FVOCI

1,611 1,393 1,453


1,611 1,393 1,453


- - -

- debt securities at FVTPL

14 13 18


- - -


14 13 18

Other financial assets

244,684 288,456 314,694


8,643 15,300 8,521


236,041 273,156 306,173

Total on-balance sheet positions

1,077,910 1,092,929 1,098,753


10,254 16,693 9,974


1,067,656 1,076,236 1,088,779

Off-balance sheet commitments


Undrawn and contingent facilities

2

289,371 290,055 292,550


- - -


289,371 290,055 292,550

Total 1,367,281 1,382,984 1,391,303


10,254 16,693 9,974


1,357,027 1,366,291 1,381,329

1.

Excluded comprises bank notes and coins and cash at bank within Other financial assets, and investment securities - equity securities at FVOCI as they do not have credit exposure.

2.

Undrawn and contingent facilities include guarantees, letters of credit and performance related contingencies, net of collectively assessed allowance for expected credit losses.


Credit Quality

The Group’s internal Customer Credit Rating (CCR) is used to manage the credit quality of financial assets. To enable wider comparisons, the Group’s

CCRs are mapped to external rating agency scales as follows:


Credit Quality

Description Internal CCR ANZ Customer Requirement

Moody's

Rating

Standard &

Poor's

Rating

Strong CCR 0+ to 4-

Demonstrated superior stability in their operating and financial performance over the long-

term, and whose earnings capacity is not significantly vulnerable to foreseeable events.

Aaa - Baa3 AAA - BBB-

Satisfactory CCR 5+ to 6-

Demonstrated sound operational and financial stability over the medium to long term even

though some may be susceptible to cyclical trends or variability in earnings.

Ba1 - B1 BB+ - B+

Weak CCR 7+ to 8=

Demonstrated some operational and financial instability, with variability and uncertainty in

profitability and liquidity projected to continue over the short and possibly medium term.

B2 - Caa B - CCC

Defaulted CCR 8- to 10

When doubt arises as to the collectability of a credit facility, the financial instrument (or

‘the facility’) is classified as defaulted.

N/A N/A

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


95

12. Credit risk, cont’d


Net loans and advances





Stage 3



Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at March 2024

Strong

404,954 16,931 - - 421,885

Satisfactory 199,316 39,766 - - 239,082

Weak

12,541 12,086 - - 24,627

Defaulted

- - 5,011 880 5,891

Gross loans and advances at amortised cost

616,811 68,783 5,011 880 691,485

Allowance for ECL (1,232) (1,538) (399) (320) (3,489)

Net loans and advances at amortised cost

615,579 67,245 4,612 560 687,996

Coverage ratio 0.20% 2.24% 7.96% 36.36% 0.50%

Loans and advances at fair value through profit or loss 24,027

Unearned income (494)

Capitalised brokerage and other origination costs

3,642

Net carrying amount

715,171


As at September 2023

Strong 410,933 17,063 - - 427,996

Satisfactory 193,170 37,977 - - 231,147

Weak 11,306 10,398 - - 21,704

Defaulted - - 3,858 1,037 4,895

Gross loans and advances at amortised cost 615,409 65,438 3,858 1,037 685,742

Allowance for ECL (1,227) (1,624) (329) (366) (3,546)

Net loans and advances at amortised cost 614,182 63,814 3,529 671 682,196

Coverage ratio 0.20% 2.48% 8.53% 35.29% 0.52%

Loans and advances at fair value through profit or loss 21,888

Unearned income (515)

Capitalised brokerage and other origination costs 3,475

Net carrying amount 707,044


As at March 2023

Strong 416,053 14,678 - - 430,731

Satisfactory 176,054 40,305 - - 216,359

Weak 10,072 10,293 - - 20,365

Defaulted - - 3,378 804 4,182

Gross loans and advances at amortised cost 602,179 65,276 3,378 804 671,637

Allowance for ECL (1,159) (1,729) (356) (414) (3,658)

Net loans and advances at amortised cost 601,020 63,547 3,022 390 667,979

Coverage ratio 0.19% 2.65% 10.54% 51.49% 0.54%

Loans and advances at fair value through profit or loss 19,469

Unearned income (526)

Capitalised brokerage and other origination costs 3,165

Net carrying amount 690,087

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


96

12. Credit risk, cont’d


Off-balance sheet commitments - undrawn and contingent facilities



Stage 3


Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at March 2024

Strong

193,490 1,204 - - 194,694

Satisfactory 23,826 3,648 - - 27,474

Weak

984 719 - - 1,703

Defaulted

- - 73 49 122

Gross undrawn and contingent facilities subject to ECL

218,300 5,571 73 49 223,993

Allowance for ECL included in Other provisions (653) (167) (24) (5) (849)

Net undrawn and contingent facilities subject to ECL

217,647 5,404 49 44 223,144

Coverage ratio 0.30% 3.00% 32.88% 10.20% 0.38%

Undrawn and contingent facilities not subject to ECL

1

66,227

Net undrawn and contingent facilities 289,371


As at September 2023

Strong 189,980 1,234 - - 191,214

Satisfactory 30,007 4,276 - - 34,283

Weak 975 746 - - 1,721

Defaulted - - 79 47 126

Gross undrawn and contingent facilities subject to ECL 220,962 6,256 79 47 227,344

Allowance for ECL included in Other provisions (630) (162) (25) (10) (827)

Net undrawn and contingent facilities subject to ECL 220,332 6,094 54 37 226,517

Coverage ratio 0.29% 2.59% 31.65% 21.28% 0.36%

Undrawn and contingent facilities not subject to ECL

1

63,538

Net undrawn and contingent facilities 290,055


As at March 2023

Strong 200,066 1,439 - - 201,505

Satisfactory 18,769 2,742 - - 21,511

Weak 904 782 - - 1,686

Defaulted - - 89 24 113

Gross undrawn and contingent facilities subject to ECL 219,739 4,963 89 24 224,815

Allowance for ECL included in Other provisions (586) (152) (29) (7) (774)

Net undrawn and contingent facilities subject to ECL 219,153 4,811 60 17 224,041

Coverage ratio 0.27% 3.06% 32.58% 29.17% 0.34%

Undrawn and contingent facilities not subject to ECL

1

68,509

Net undrawn and contingent facilities 292,550

1.

Commitments that can be unconditionally cancelled at any time without notice.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


97

12. Credit risk, cont’d


Investment securities - debt securities at amortised cost




Stage 3


Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at March 2024

Strong

6,018 - - - 6,018

Satisfactory 137 - - - 137

Weak

1,778 - - - 1,778

Gross investment securities - debt securities at amortised cost

7,933 - - - 7,933

Allowance for ECL (33) - - - (33)

Net investment securities - debt securities at amortised cost

7,900 - - - 7,900

Coverage ratio 0.42% - - - 0.42%


As at September 2023

Strong 6,117 - - - 6,117

Satisfactory 112 - - - 112

Weak 1,558 - - - 1,558

Gross investment securities - debt securities at amortised cost 7,787 - - - 7,787

Allowance for ECL (35) - - - (35)

Net investment securities - debt securities at amortised cost 7,752 - - - 7,752

Coverage ratio 0.45% - - - 0.45%


As at March 2023

Strong 6,191 - - - 6,191

Satisfactory 82 - - - 82

Weak 1,668 - - - 1,668

Gross investment securities - debt securities at amortised cost 7,941 - - - 7,941

Allowance for ECL (29) - - - (29)

Net investment securities - debt securities at amortised cost 7,912 - - - 7,912

Coverage ratio 0.37% - - - 0.37%


Investment securities - debt securities at FVOCI




Stage 3


Stage 1

$M

Stage 2

$M

Collectively

assessed

$M

Individually

assessed

$M

Total

$M

As at March 2024

Strong

108,530 - - - 108,530

Investment securities - debt securities at FVOCI 108,530 - - - 108,530

Allowance for ECL recognised in Other comprehensive income (17) - - - (17)

Coverage ratio

0.02% - - - 0.02%


As at September 2023

Strong 88,271 - - - 88,271

Investment securities - debt securities at FVOCI 88,271 - - - 88,271

Allowance for ECL recognised in Other comprehensive income (15) - - - (15)

Coverage ratio 0.02% - - - 0.02%


As at March 2023

Strong 84,589 - - - 84,589

Investment securities - debt securities at FVOCI 84,589 - - - 84,589

Allowance for ECL recognised in Other comprehensive income (13) - - - (13)

Coverage ratio 0.02% - - - 0.02%

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


98

12. Credit risk, cont’d


Other financial assets




As at


Mar 24

$M

Sep 23

$M

Mar 23

$M

Strong 230,668 269,934 302,785

Satisfactory

1

4,547 2,631 2,333

Weak

840 604 1,069

Defaulted

- - 4

Other financial assets

1

236,055 273,169 306,191

1.

Includes Investment securities - debt securities at FVTPL of $14 million (Sep 23: $13 million; Mar 23: $18 million).

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


99

13. Fair value of financial assets and financial liabilities


Classification of Financial Assets and Financial Liabilities

The Group recognises and measures financial instruments at either fair value or amortised cost, with a significant number of financial instruments on the

balance sheet at fair value.

Fair value is the best estimate of the price that would be received to sell an asset, or paid to transfer a liability, in an orderly transaction between market

participants at the measurement date.

The following tables set out the classification of financial assets and liabilities according to their measurement bases with their carrying amounts as

recognised on the balance sheet.


As at March 2024

At amortised cost

$M

At fair value

$M

Total

$M

Financial assets

Cash and cash equivalents 114,635 23,064 137,699

Settlement balances owed to ANZ

3,809 - 3,809

Collateral paid

8,241 - 8,241

Trading assets

- 42,442 42,442

Derivative financial instruments

- 47,481 47,481

Investment securities

7,900 110,155 118,055

Net loans and advances

691,144 24,027 715,171

Regulatory deposits

696 - 696

Other financial assets

4,316 - 4,316

Total

830,741 247,169 1,077,910

Financial liabilities

Settlement balances owed by ANZ 15,026 - 15,026

Collateral received

7,409 - 7,409

Deposits and other borrowings

776,650 30,087 806,737

Derivative financial instruments

- 42,728 42,728

Payables and other liabilities

10,151 6,943 17,094

Debt issuances

125,362 1,747 127,109

Total

934,598 81,505 1,016,103


As at September 2023

Financial assets

Cash and cash equivalents 140,588 27,566 168,154

Settlement balances owed to ANZ 9,349 - 9,349

Collateral paid 8,558 - 8,558

Trading assets - 37,004 37,004

Derivative financial instruments - 60,406 60,406

Investment securities 7,752 89,677 97,429

Net loans and advances 685,156 21,888 707,044

Regulatory deposits 646 - 646

Other financial assets 4,339 - 4,339

Total 856,388 236,541 1,092,929

Financial liabilities

Settlement balances owed by ANZ 19,267 - 19,267

Collateral received 10,382 - 10,382

Deposits and other borrowings 780,822 33,889 814,711

Derivative financial instruments - 57,482 57,482

Payables and other liabilities 9,830 5,267 15,097

Debt issuances 114,678 1,336 116,014

Total 934,979 97,974 1,032,953

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


100

13. Fair value of financial assets and financial liabilities, cont’d


As at March 2023

At amortised cost

$M

At fair value

$M

Total

$M

Financial assets

Cash and cash equivalents 184,092 24,708 208,800

Settlement balances owed to ANZ 7,020 - 7,020

Collateral paid 9,245 - 9,245

Trading assets - 39,611 39,611

Derivative financial instruments - 45,614 45,614

Investment securities 7,912 86,060 93,972

Net loans and advances 670,618 19,469 690,087

Regulatory deposits 646 - 646

Other financial assets 3,758 - 3,758

Total 883,291 215,462 1,098,753

Financial liabilities

Settlement balances owed by ANZ 23,010 - 23,010

Collateral received 8,002 - 8,002

Deposits and other borrowings 811,236 31,328 842,564

Derivative financial instruments - 46,154 46,154

Payables and other liabilities 8,324 4,733 13,057

Debt issuances 104,626 1,531 106,157

Total 955,198 83,746 1,038,944

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


101

13. Fair value of financial assets and financial liabilities, cont’d


Financial Assets and Financial Liabilities Measured at Fair Value

The fair values of financial assets and financial liabilities are generally determined at the individual instrument level. If the Group holds offsetting risk

positions, then the portfolio exception in AASB 13 Fair Value Measurement (AASB 13) is used to measure the fair value of such groups of financial

assets and financial liabilities. The Group measures the portfolio based on the price that would be received to sell a net long position (an asset) for a

particular risk exposure, or to transfer a net short position (a liability) for a particular risk exposure.

a) Fair value designation

The Group designates certain loans and advances, deposits and other borrowings and debt issuances as fair value through profit or loss:

• where they contain separable embedded derivatives and are managed on a fair value basis, the total fair value movements are recognised in profit or

loss in the same period as the movement on any associated hedging instruments; or

• in order to eliminate an accounting mismatch which would arise if the assets or liabilities were otherwise carried at amortised cost. This mismatch

arises due to measuring the derivative financial instruments (used to mitigate interest rate risk of these assets or liabilities) at fair value through profit

or loss.

The Group’s approach ensures that it recognises the fair value movements on the assets or liabilities in profit or loss in the same period as the movement

on the associated derivatives.

The Group may also designate certain loans and advances, deposits and other borrowings and debt issuances as fair value through profit or loss where

they are managed on a fair value basis to align the measurement with how the financial instruments are managed.

b) Fair value approach and valuation techniques

The Group uses valuation techniques to estimate the fair value of assets and liabilities for recognition, measurement and disclosure purposes where no

quoted price in an active market for that asset or liability exists. This includes the following:


Asset or Liability Fair Value Approach

Financial instruments classified as:

• Derivative financial assets and financial liabilities

(including trading and non-trading)

• Repurchase agreements < 90 days

• Net loans and advances

• Deposits and other borrowings

• Debt issuances

Discounted cash flow techniques are used whereby contractual future cash flows of the

instrument are discounted using wholesale market interest rates, or market borrowing

rates for debt or loans with similar maturities or yield curves appropriate for the remaining

term to maturity.

Other financial instruments held for trading:

• Securities sold short

• Debt and equity securities

Valuation techniques are used that incorporate observable market inputs for financial

instruments with similar credit risk, maturity and yield characteristics.

Equity securities where an active market does not exist are measured using comparable

company valuation multiples (such as price-to-book ratios).

Financial instruments classified as:

• Investment securities – debt or equity

Valuation techniques use comparable multiples (such as price-to-book ratios) or

discounted cashflow (DCF) techniques incorporating, to the extent possible, observable

inputs from instruments with similar characteristics.

There were no significant changes to valuation approaches during the current or prior periods.


c) Fair value hierarchy

The Group categorises assets and liabilities carried at fair value into a fair value hierarchy in accordance with AASB 13 based on the observability of

inputs used to measure the fair value:

• Level 1 - valuations based on quoted prices (unadjusted) in active markets for identical assets or liabilities;

• Level 2 - valuations using inputs other than quoted prices included within Level 1 that are observable for a similar asset or liability, either directly or

indirectly; and

• Level 3 - valuations where significant unobservable inputs are used to measure the fair value of the asset or liability.

There were no significant changes to levelling approaches during the current or prior periods.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


102

13. Fair value of financial assets and financial liabilities, cont’d

The following table presents financial assets and financial liabilities carried at fair value in accordance with the fair value hierarchy:



Fair value measurements

As at March 2024

Level 1

$M

Level 2

$M

Level 3

$M

Total

$M

Assets

Cash and cash equivalents (measured at fair value) - 23,064 - 23,064

Trading assets

1

29,315 13,126 1 42,442

Derivative financial instruments

228 47,226 27 47,481

Investment securities

1

87,121 21,651 1,383 110,155

Net loans and advances (measured at fair value)

- 23,428 599 24,027

Total

116,664 128,495 2,010 247,169

Liabilities

Deposits and other borrowings (designated at fair value) - 30,087 - 30,087

Derivative financial instruments

192 42,521 15 42,728

Payables and other liabilities

6,659 284 - 6,943

Debt issuances (designated at fair value)

- 1,747 - 1,747

Total

6,851 74,639 15 81,505


As at September 2023


Assets

Cash and cash equivalents (measured at fair value) - 27,566 - 27,566

Trading assets

1

26,388 10,614 2 37,004

Derivative financial instruments 935 59,448 23 60,406

Investment securities

1

71,356 16,924 1,397 89,677

Net loans and advances (measured at fair value) - 21,159 729 21,888

Total 98,679 135,711 2,151 236,541

Liabilities

Deposits and other borrowings (designated at fair value) - 33,889 - 33,889

Derivative financial instruments 218 57,241 23 57,482

Payables and other liabilities 4,841 426 - 5,267

Debt issuances (designated at fair value) - 1,336 - 1,336

Total 5,059 92,892 23 97,974


As at March 2023


Assets

Cash and cash equivalents (measured at fair value) - 24,708 - 24,708

Trading assets

1

26,593 13,017 1 39,611

Derivative financial instruments 315 45,275 24 45,614

Investment securities

1

68,176 16,421 1,463 86,060

Net loans and advances (measured at fair value) - 19,089 380 19,469

Total 95,084 118,510 1,868 215,462

Liabilities

Deposits and other borrowings (designated at fair value) - 31,328 - 31,328

Derivative financial instruments 765 45,363 26 46,154

Payables and other liabilities 3,572 1,161 - 4,733

Debt issuances (designated at fair value) - 1,531 - 1,531

Total 4,337 79,383 26 83,746

1.

During the March 2024 half, $2,435 million of assets were transferred from Level 1 to Level 2, (Sep 23: $3,624 million; Mar 23: $7,246 million), and $4,082 million of assets were transferred

from Level 2 to Level 1 (Sep 23: $1,452 million; Mar 23: $1,181 million) due to a change of the observability of bond valuation inputs. There were no other material transfers during the

period. Transfers into and out of levels are measured at the beginning of the reporting period in which the transfer occurred.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


103

13. Fair value of financial assets and financial liabilities, cont’d


Fair Value Measurements Incorporating Unobservable Market Data

a) Level 3 fair value measurements

Level 3 financial instruments are a net asset of $1,995 million (Sep 23: $2,128 million; Mar 23: $1,842 million). The assets and liabilities which incorporate

significant unobservable inputs are:

• equity and debt securities for which there is no active market or traded prices cannot be observed;

• loans and advances measured at fair value for which there is no observable market data; and

• derivatives referencing market rates that cannot be observed primarily due to lack of market activity.

Level 3 Transfers

There were no transfers into or out of Level 3 during the period.

The material Level 3 financial instruments as at 31 March 2024 are summarised below:

i) Investment Securities - equity holdings classified as FVOCI

Bank of Tianjin (BoT)

The Group holds an investment in the Bank of Tianjin. The investment is valued based on comparative price-to-book (P/B) multiples (a P/B multiple is the

ratio of the market value of equity to the book value of equity). The extent of judgement applied in determining the appropriate multiple and comparator

group from which the multiple is derived resulted in the Level 3 classification. As at March 2024, the BoT equity holding balance was $848 million

(Sep 23: $849 million, Mar 23: $900 million).

Other equity investments

The Group holds $521 million (Sep 23: $535 million; Mar 23: $545 million) of unlisted equities classified as FVOCI, for which there are no active markets

or traded prices available, resulting in a Level 3 classification. The decrease in unlisted equity holdings balance was mainly due to downward revaluation

of the equity instruments during the March 2024 half.

ii) Net loans and advances - classified as FVTPL

Syndicated loans

The Group holds $599 million (Sep 23: $729 million; Mar 23: $380 million) of syndicated loans for sale which are measured at FVTPL for which there is

no observable market data available. The decrease in the Level 3 loan balances for the March 2024 half was mainly due to foreign currency translation

impacts as well as scheduled repayments.

b) Sensitivity to Level 3 data inputs

When we make assumptions due to significant inputs to a valuation not being directly observable (Level 3 inputs), then changing these assumptions

changes the Group’s estimate of the instrument’s fair value. Favourable and unfavourable changes are determined by changing the primary

unobservable parameters used to derive the fair valuation.

Investment securities - equity holdings

The valuations of the equity investments are sensitive to variations in selected unobservable inputs, with valuation techniques used including P/B

multiples and discounted cashflow techniques. If for example, a 10% increase or decrease to the primary input into the valuations were to occur (such as

the P/B multiple), it would result in a $137 million increase or decrease in the fair value of the portfolio, which would be recognised in shareholders’ equity

in the Group, with no impact to net profit or loss.

Net loans and advances

Syndicated loan valuations are sensitive to credit spreads in determining their fair valuation. For the syndicated loans which are primarily investment-

grade loans, an increase or decrease in credit spreads would have an immaterial impact on net profit or net assets of the Group. For the remaining

syndicated loans, the Group may, where deemed necessary, utilise Credit Risk Insurance to mitigate the credit risks associated with those loans. The

effect of this would also result in an immaterial impact to the net profit or net assets of the Group.

Other

The remaining Level 3 balance is immaterial and changes in inputs have a minimal impact on net profit and net assets of the Group.

c) Deferred fair value gains and losses

Where fair value is determined using unobservable inputs significant to the fair value of a financial instrument, the Group does not immediately recognise

the difference between the transaction price and the amount determined based on the valuation technique (day one gain or loss) in profit or loss. After

initial recognition, the Group recognises the deferred amount in profit or loss on a straight-line basis over the life of the transaction or until all inputs

become observable. Day one gains and losses which have been deferred are not material.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


104

13. Fair value of financial assets and financial liabilities, cont’d


Financial Assets and Liabilities Not Measured at Fair Value

The financial assets and financial liabilities listed below are measured at amortised cost on the Group’s balance sheet. While this is the value at which we

expect the assets will be realised and the liabilities settled, the Group provides an estimate of the fair value of the financial assets and financial liabilities

at balance date in the table below.

Fair values of financial assets and liabilities carried at amortised cost not included in the table below approximate their carrying values. These financial

assets and liabilities are either short term in nature or are floating rate instruments that are re-priced to market interest rates on or near the end of the

reporting period.




Carrying amount in the balance sheet Fair value

As at March 2024

At amortised

cost

$M

At fair

value

$M

Total

$M


$M

Financial assets

Investment securities

1

7,900 110,155 118,055 118,053

Net loans and advances

691,144 24,027 715,171 714,284

Total

699,044 134,182 833,226 832,337

Financial liabilities

Deposits and other borrowings 776,650 30,087 806,737 806,542

Debt issuances

125,362 1,747 127,109 127,921

Total

902,012 31,834 933,846 934,463


As at September 2023

Financial assets

Investment securities

1

7,752 89,677 97,429 97,389

Net loans and advances 685,156 21,888 707,044 704,977

Total 692,908 111,565 804,473 802,366

Financial liabilities

Deposits and other borrowings 780,822 33,889 814,711 814,503

Debt issuances 114,678 1,336 116,014 115,989

Total 895,500 35,225 930,725 930,492


As at March 2023

Financial assets

Investment securities

1

7,912 86,060 93,972 93,958

Net loans and advances 670,618 19,469 690,087 687,457

Total 678,530 105,529 784,059 781,415

Financial liabilities

Deposits and other borrowings 811,236 31,328 842,564 842,215

Debt issuances 104,626 1,531 106,157 105,800

Total 915,862 32,859 948,721 948,015

1.

Investment securities at amortised cost includes $5,262 million of assets that are part of the Group’s liquidity portfolio (Sep 23: $4,558 million; Mar 23: $4,260 million). These are all short

tenor (<1 year) instruments primarily in the Group’s Rest of World geography and represent <2% of the Group’s total liquid asset securities at 31 March 2024.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


105

14. Shareholders’ equity


Shareholders' Equity




As at Movement

Shareholders' equity


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Ordinary share capital


29,033 29,082 29,054 0% 0%

Reserves


Foreign currency translation reserve

1



192 570 644 -66% -70%

Share option reserve


74 83 58 -11% 28%

FVOCI reserve


(590) (494) (412) 19% 43%

Cash flow hedge reserve


(1,120) (1,872) (1,287) -40% -13%

Transactions with non-controlling interests reserve


(22) (22) (22)


0% 0%

Total reserves


(1,466) (1,735) (1,019) -16% 44%

Retained earnings


42,739 42,148 41,020


1% 4%

Share capital and reserves attributable to shareholders of the Company


70,306 69,495 69,055 1% 2%

Non-controlling interests


768 522 525 47% 46%

Total shareholders' equity


71,074 70,017 69,580


2% 2%

1.

As a result of the closure of a number of international entities, the associated foreign currency translation reserve was recycled from Other comprehensive income to profit or loss, resulting

in a $20 million gain recognised in Other operating income in the March 2024 half (Sep 23 half: $43 million gain; Mar 23 half: nil).


Ordinary Share Capital



As at

Ordinary shares


Mar 24

No.

Sep 23

No.

Mar 23

No.

Opening balance


3,005,286,886 3,003,366,782 2,989,923,751

Bonus option plan


2,223,792 1,920,104 1,657,422

Dividend reinvestment plan issuances


- - 8,406,978

Employee share and option plans


- - 3,378,631

Closing balance


3,007,510,678 3,005,286,886 3,003,366,782

Less: Treasury shares


(5,572,694) (4,044,925) (4,099,015)

Closing balance


3,001,937,984 3,001,241,961 2,999,267,767


Non-Controlling Interests



Profit attributable to

non-controlling interests


Equity attributable to

non-controlling interests


Dividend paid to

non-controlling interests


Half Year As at Half Year


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

$M

Sep 23

$M

Mar 23

$M

ANZ Bank New Zealand PPS

1

13 13 13 757 512 515 13 13 13

Other non-controlling interests

1 1 1 11 10 10 - 1 -

Total

14 14 14 768 522 525 13 14 13

1.

On 19 March 2024, ANZ Bank New Zealand Limited issued $256 million (NZD 275 million) of PPS.

ANZ Bank New Zealand Perpetual Preference Shares

Perpetual Preference Shares (PPS) issued by ANZ Bank New Zealand Limited (ANZ Bank New Zealand), a member of the Group, are considered non-

controlling interests of the Group.

The key terms of the PPS are as follows:

PPS dividends

Holders of PPS are entitled to receive dividends that are discretionary, non-cumulative and subject to conditions. If a PPS dividend is not paid, there are

certain restrictions on the ability of the Bank to pay a dividend on its ordinary shares. Holders of the PPS have no other rights to participate in the profits

or property of ANZ Bank New Zealand.

Redemption features

Holders of PPS have no right to require that the PPS be redeemed. ANZ Bank New Zealand may, at its option, redeem PPS on an optional redemption

date (being each scheduled quarterly dividend payment date from the first optional redemption date), or at any time following the occurrence of a tax

event or regulatory event, subject to prior written approval of RBNZ and certain other conditions being met.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


106

15. Changes in composition of the Group

There were no acquisitions or disposals of material controlled entities for the half year ended 31 March 2024.


16. Investments in associates


Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Share of associates' profit/(loss) 84 120 101 -30% -17%


Contributions to profit

Contribution to

Group profit after tax


Ownership interest

held by Group

Associates


Half Year As at



Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

%

Sep 23

%

Mar 23

%

P.T. Bank Pan Indonesia (PT Panin)


31 67 56 39 39 39

AMMB Holdings Berhad (AmBank)

1



65 58 63 5 22 22

Worldline Australia Pty Ltd


(12) (4) (17) 49 49 49

Other associates

- (1) (1) n/a n/a n/a

Share of associates' profit/(loss)

84 120 101

1.

On 6 March 2024, the Group partially disposed of its interest in AmBank, reducing its investment by $668 million and its ordinary share interest from 22% to 5%. Following the decrease in

ownership, the Group ceased equity accounting for AmBank and reclassified the investment of $221 million as Investment securities at fair value through other comprehensive income.


17. Related party disclosure

There have been no transactions with related parties that are significant to understanding the changes in financial position and performance of the Group

since 30 September 2023.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


107

18. Commitments, contingent liabilities and contingent assets


Credit Related Commitments and Contingencies


Half Year


Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Contract amount of:


Undrawn facilities


239,898 240,711 243,975 0% -2%

Guarantees and letters of credit


23,390 23,556 23,090 -1% 1%

Performance related contingencies


26,932 26,615 26,259 1% 3%

Total


290,220 290,882 293,324 0% -1%

Other Contingent Liabilities and Contingent Assets

There are outstanding court proceedings, claims and possible claims for and against the Group. Where relevant, expert legal advice has been obtained

and, in the light of such advice, provisions and/or disclosures as deemed appropriate have been made. In some instances, we have not disclosed the

estimated financial impact of the individual items either because it is not practicable to do so or because such disclosure may prejudice the interests of

the Group.

Refer to Note 34 of the 2023 ANZGHL Annual Financial Report for a description of commitments, contingent liabilities and contingent assets as at

30 September 2023. A description of the contingent liabilities and contingent assets as at 31 March 2024 is set out below.

Other Contingent Liabilities

• Regulatory and customer exposures

The Group regularly engages with its regulators in relation to regulatory investigations, surveillance and reviews, reportable situations, civil

enforcement actions (whether by court action or otherwise), formal and informal inquiries and regulatory supervisory activities in Australia and

globally. The Group has received various notices and requests for information from its regulators as part of both industry-wide and Group-specific

reviews and has also made disclosures to its regulators at its own instigation. The nature of these interactions can be wide ranging and, for example,

include or have included in recent years a range of matters including responsible lending practices, regulated lending requirements, product

suitability and distribution, interest and fees and the entitlement to charge them, customer remediation, wealth advice, insurance distribution, pricing,

competition, conduct in financial markets and financial transactions, capital market transactions, anti-money laundering and counter-terrorism

financing obligations, privacy obligations and information security, business continuity management, reporting and disclosure obligations and product

disclosure documentation. There may be exposures to customers which are additional to any regulatory exposures. These could include class

actions, individual claims or customer remediation or compensation activities. The outcomes and total costs associated with such reviews and

possible exposures remain uncertain.

• South African rate action

In February 2017, the South African Competition Commission commenced proceedings against local and international banks including ANZBGL

alleging breaches of the cartel provisions of the South African Competition Act in respect of trading in the South African rand. The potential civil

penalty or other financial impact is uncertain.

• Capital raising action

In September 2018, the Australian Securities and Investments Commission (ASIC) commenced civil penalty proceedings against ANZBGL alleging

failure to comply with continuous disclosure obligations in connection with ANZBGL’s August 2015 underwritten institutional share placement. In

October 2023, the Federal Court of Australia found that ANZBGL should have notified the ASX of the joint lead managers’ take-up of placement

shares. A civil penalty of $0.9 million was imposed on ANZBGL. In December 2023, ANZBGL lodged a Notice of Appeal from the decision of the

Federal Court of Australia.

• Esanda dealer car loan litigation

In August 2020, a class action was brought against ANZBGL alleging unfair conduct, misleading or deceptive conduct and equitable mistake in

relation to the use of flex commissions in dealer arranged Esanda car loans. ANZBGL is defending the allegations.

• OnePath superannuation litigation

In December 2020, a class action was brought against OnePath Custodians, OnePath Life and ANZBGL alleging that OnePath Custodians breached

its obligations under superannuation legislation, and its duties as trustee, in respect of superannuation investments and fees. The claim also alleges

that ANZBGL was involved in some of OnePath Custodians’ investment breaches. ANZBGL is defending the allegations.

• New Zealand loan information litigation

In September 2021, a representative proceeding was brought against ANZ Bank New Zealand Limited, alleging breaches of disclosure requirements

under consumer credit legislation in respect of variation letters sent to certain loan customers. ANZ Bank New Zealand Limited is defending the

allegations.

• Credit cards litigation

In November 2021, a class action was brought against ANZBGL alleging that certain interest terms in credit card contracts were unfair contract terms

and that it was unconscionable for ANZBGL to rely on them. An agreement to settle the claim was reached in March 2024. ANZBGL will pay

$57.5 million in the settlement, which is covered by an existing provision. The settlement is without admission of liability and remains subject to court

approval.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


108

18. Commitments, contingent liabilities and contingent assets, cont’d

• Royal Commission

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry released its final report on 4 February 2019.

Following the Royal Commission there have been, and continue to be, additional costs and further exposures, including exposures associated with

further regulator activity or potential customer exposures such as class actions, individual claims or customer remediation or compensation activities.

The outcomes and total costs associated with these possible exposures remain uncertain.

• Security recovery actions

Various claims have been made or are anticipated, arising from security recovery actions taken to resolve impaired assets. These claims will be

defended.

• Warranties, indemnities and performance management fees

The Group has provided warranties, indemnities and other commitments in favour of the purchaser and other persons in connection with various

disposals of businesses and assets and other transactions, covering a range of matters and risks. It is exposed to claims under those warranties,

indemnities and commitments, some of which are currently active. The outcomes and total costs associated with these exposures remain uncertain.

The Group has entered an arrangement to pay performance management fees to external fund managers in the event predetermined performance

criteria are satisfied in relation to certain Group investments. The satisfaction of the performance criteria and associated performance management

fee remains uncertain.

• Clearing and settlement obligations

Certain group companies have a commitment to comply with rules governing various clearing and settlement arrangements which could result in a

credit risk exposure and loss if another member institution fails to settle its payment clearing activities. The Group’s potential exposure arising from

these arrangements is unquantifiable in advance.

Certain group companies hold memberships of central clearing houses, including ASX Clear (Futures), London Clearing House (LCH) SwapClear

and RepoClear, Korea Exchange (KRX), Hong Kong Exchange (HKEX), Clearing Corporation of India and the Shanghai Clearing House. These

memberships allow the relevant group company to centrally clear derivative instruments in line with cross-border regulatory requirements. Common

to all of these memberships is the requirement for the relevant group company to make default fund contributions. In the event of a default by another

member, the relevant group company could potentially be required to commit additional default fund contributions which are unquantifiable in

advance.

• Parent entity guarantees

Certain group companies have issued letters of comfort and guarantees in respect of certain subsidiaries in the normal course of business. Under

these letters and guarantees, the issuing entity undertakes to ensure that those subsidiaries continue to meet their financial obligations, subject to

certain conditions including that the subsidiary remains a controlled entity.

• Sale of Grindlays business

On 31 July 2000, ANZBGL completed the sale to Standard Chartered Bank of ANZ Grindlays Bank Limited (Grindlays) and certain other businesses.

ANZBGL provided warranties and indemnities relating to those businesses.

The indemnified matters include civil penalty proceedings brought by Indian authorities against Grindlays and certain of its officers, in relation to

certain transactions conducted in 1991 that are alleged to have breached the Foreign Exchange Regulation Act,1973. Civil penalties were imposed in

2007 which are the subject of appeals.

Contingent Assets

• National Housing Bank

ANZBGL is pursuing recovery of the proceeds of certain disputed cheques which were credited to the account of a former Grindlays customer in the

early 1990s.

The disputed cheques were drawn on the National Housing Bank (NHB) in India. Proceedings between Grindlays and NHB concerning the proceeds

of the cheques were resolved in early 2002.

Recovery is now being pursued from the estate of the Grindlays customer who received the cheque proceeds. Any amounts recovered are to be

shared between ANZBGL and NHB.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


109

19. Pending organisational changes impacting future reporting periods

Suncorp Bank Acquisition

On 18 July 2022, the Group announced an agreement to purchase 100% of the shares in SBGH Limited, the immediate non-operating holding company

of Suncorp Bank. On 20 February 2024, the Australian Competition Tribunal announced it had authorised the proposed acquisition following the decision

in August 2023 by the Australian Competition and Consumer Commission to not authorise the acquisition. The acquisition remains subject to satisfaction

of certain conditions, including Federal Treasurer approval and certain amendments to the State Financial Institutions and Metway Merger Act 1996

(QLD). ANZBGL will also have a termination right under the Suncorp Bank Sale Agreement if APRA issues a written communication to ANZBGL under or

in connection with APS 222 Associations with Related Entities to the effect that ANZBGL must not proceed with completion of the acquisition. Assuming

these conditions are satisfied, the acquisition is expected to occur in mid-calendar year 2024.


20. Significant events since balance date

There have been no significant events from 31 March 2024 to the date of signing this report.

DIRECTORS’ DECLARATION


110

Directors’ Declaration


The Directors of ANZ Group Holdings Limited declare that:

1. in the Directors’ opinion the Condensed Consolidated Financial Statements and Notes to the Condensed Consolidated Financial Statements are in

accordance with the Corporations Act 2001, including:

• section 304, that they comply with the Australian Accounting Standards and any further requirements in the Corporations Regulations 2001;

and

• section 305, that they give a true and fair view of the financial position of the Group as at 31 March 2024 and of its performance for the half

year ended on that date; and

2. in the Directors’ opinion as at the date of this declaration there are reasonable grounds to believe that the Company will be able to pay its debts as

and when they become due and payable.



Signed in accordance with a resolution of the Directors.





Paul D O’Sullivan Shayne C Elliott

Chairman Managing Director




6 May 2024

AUDITOR’S REVIEW REPORT AND INDEPENDENCE DECLARATION


111


Independent Auditor’s Review Report to the shareholders of ANZ Group Holdings Limited

Conclusion

We have reviewed the accompanying Condensed Consolidated Financial Statements of ANZ Group Holdings Limited (the Group).

Based on our review, which is not an audit, we have not become aware of any matter that makes us believe that the Condensed Consolidated Financial

Statements of ANZ Group Holdings Limited do not comply with the Corporations Act 2001, including:

• giving a true and fair view of the Group’s financial position as at 31 March 2024 and of its performance for the half year ended on that date; and

• complying with Australian Accounting Standard AASB 134 Interim Financial Reporting and the Corporations Regulations 2001.

The Condensed Consolidated Financial Statements comprise:

• The condensed consolidated balance sheet as at 31 March 2024;

• The condensed consolidated income statement, condensed consolidated statement of comprehensive income, condensed consolidated statement

of changes in equity, and condensed consolidated cash flow statement for the half year ended on that date;

• Notes 1 to 20 including selected explanatory notes; and

• The Directors’ Declaration.

The Group comprises ANZ Group Holdings Limited (the Company) and the entities it controlled at the half year’s end or from time to time during the half

year.

Basis for Conclusion

We conducted our review in accordance with ASRE 2410 Review of a Financial Report Performed by the Independent Auditor of the Entity and ISRE

2410 Review of Interim Financial Information Performed by the Independent Auditor of the Entity. Our responsibilities are further described in the

Auditor’s Responsibilities for the Review of the Financial Report section of our report.

We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements

of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence

Standards) (the Code) that are relevant to our audit of the annual report in Australia. We have also fulfilled our other ethical responsibilities in accordance

with these requirements.

Responsibilities of the Directors for the Condensed Consolidated Financial Statements

The Directors of the Company are responsible for:

• the preparation of the Condensed Consolidated Financial Statements that give a true and fair view in accordance with Australian Accounting

Standards and the Corporations Act 2001; and

• such internal control as the Directors determine is necessary to enable the preparation of the Condensed Consolidated Financial Statements that

give a true and fair view and are free from material misstatement, whether due to fraud or error.

Auditor’s responsibility for the review of the Condensed Consolidated Financial Statements

Our responsibility is to express a conclusion on the Condensed Consolidated Financial Statements based on our review. ASRE 2410 and ISRE 2410

require us to conclude whether we have become aware of any matter that makes us believe that the Condensed Consolidated Financial Statements do

not comply with the Corporations Act 2001 including giving a true and fair view of the Group’s financial position as at 31 March 2024 and its performance

for the half year ended on that date, and complying with Australian Accounting Standard AASB 134 Interim Financial Reporting and the Corporations

Regulations 2001.

A review of Condensed Consolidated Financial Statements consists of making enquiries, primarily of persons responsible for financial and accounting

matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with

Australian Auditing Standards and International Standards on Auditing and consequently does not enable us to obtain assurance that we would become

aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.







KPMG



Maria Trinci

Partner


Melbourne

6 May 2024









KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company

limited by guarantee. All right reserved. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by a

scheme approved under Professional Standards Legislation.

AUDITOR’S REVIEW REPORT AND INDEPENDENCE DECLARATION


112



Lead Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001

To the Directors of ANZ Group Holdings Limited

I declare that, to the best of my knowledge and belief, in relation to the review of ANZ Group Holdings Limited for the half year ended 31 March 2024,

there have been:

(i) no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the review; and

(ii) no contraventions of any applicable code of professional conduct in relation to the review.








KPMG



Maria Trinci

Partner


Melbourne

6 Ma

y 2024





































































KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company

limited by guarantee. All right reserved. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by a

scheme approved under Professional Standards Legislation.

SUPPLEMENTARY INFORMATION


113

CONTENTS Page


Capital management 114

Average balance sheet and related interest 118

Select geographical disclosures 121

Exchange rates 122

SUPPLEMENTARY INFORMATION


114

Capital management


ANZ provides information as required under APRA’s prudential standard APS 330: Public Disclosure. This information is located in the Regulatory

Disclosures section of ANZ’s website: https://www.anz.com/shareholder/centre/reporting/regulatory-disclosure/.

The disclosures below represent the position for ANZ BH Pty Ltd as the head of ANZ’s Level 2 banking group. The capital position for ANZGHL, the head

of the Level 3 conglomerate group, is outlined on page 37.




As at


Movement

Qualifying Capital

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Tier 1


Shareholders' equity and non-controlling interests

70,202 69,085 68,596 2% 2%

Prudential adjustments to shareholders' equity Table 1

(648) (396) (329) 64% 97%

Gross Common Equity Tier 1 capital

69,554 68,689 68,267 1% 2%

Deductions Table 2 (11,142) (10,895) (10,887) 2% 2%

Common Equity Tier 1 capital

58,412 57,794 57,380 1% 2%

Additional Tier 1 capital Table 3 8,297 8,232 8,184 1% 1%

Tier 1 capital

66,709 66,026 65,564 1% 2%

Tier 2 capital Table 4 28,223 24,959 24,068 13% 17%

Total qualifying capital

94,932 90,985 89,632 4% 6%

Capital adequacy ratios (Level 2)

Common Equity Tier 1 13.5% 13.3% 13.2%

Tier 1

15.4% 15.2% 15.1%

Tier 2

6.5% 5.8% 5.5%

Total capital ratio

21.9% 21.0% 20.6%

Risk weighted assets Table 5

432,779 433,327 435,514 0% -1%

SUPPLEMENTARY INFORMATION


115

Capital management, cont’d



As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Table 1: Prudential adjustments to shareholders' equity


Shareholders' equity attributable to deconsolidated entities

(225) (253) (233) -11% -3%

Deferred fee revenue including fees deferred as part of loan yields

409 430 453 -5% -10%

Non-controlling interests and other deductions

(832) (573) (549) 45% 52%

Total

(648) (396) (329) 64% 97%


Table 2: Deductions from Common Equity Tier 1 capital


Unamortised goodwill & other intangibles (excluding ANZ New Zealand

Investments Holdings Ltd)


(2,936) (2,977) (2,994) -1% -2%

Intangible component of investments in ANZ New Zealand Investments

Holdings Ltd


(69) (71) (71) -3% -3%

Capitalised software

(902) (913) (868) -1% 4%

Capitalised expenses (including loan and lease origination fees)

(2,240) (2,099) (1,874) 7% 20%

Applicable deferred net tax assets

(2,716) (2,579) (2,461) 5% 10%

Expected losses in excess of eligible provisions Table 8

(282) (272) (39) 4% large

Investment in other insurance subsidiaries

(225) (225) (284) 0% -21%

Investment in ANZ New Zealand Investments Holdings Ltd

(45) (46) (45) -1% 0%

Investment in associates

(1,405) (2,321) (2,214) -39% -37%

Other equity investments

(1,168) (925) (973) 26% 20%

Cash flow hedge reserve and other deductions

846 1,533 936 -45% -10%

Total

(11,142) (10,895) (10,887) 2% 2%


Table 3: Additional Tier 1 capital


ANZ Capital Notes 4

- 1,621 1,620 large large

ANZ Capital Notes 5

930 929 929 0% 0%

ANZ Capital Notes 6

1,490 1,489 1,488 0% 0%

ANZ Capital Notes 7

1,299 1,298 1,297 0% 0%

ANZ Capital Notes 8

1,484 1,483 1,482 0% 0%

ANZ Capital Notes 9

1,678 - - n/a n/a

ANZ Capital Securities

1,434 1,412 1,380 2% 4%

Regulatory adjustments and deductions

(18) - (12) n/a 50%

Total

8,297 8,232 8,184 1% 1%

`

Table 4: Tier 2 capital


General reserve for impairment of financial assets

1,609 1,776 1,781 -9% -10%

Term subordinated debt notes

26,754 23,707 22,797 13% 17%

Regulatory adjustments and deductions

(140) (524) (510) -73% -73%

Total

28,223 24,959 24,068 13% 17%

SUPPLEMENTARY INFORMATION


116

Capital management, cont’d



As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Table 5: Risk weighted assets


On balance sheet

277,535 272,493 269,191 2% 3%

Commitments

41,424 47,701 45,944 -13% -10%

Contingents

11,800 12,260 14,227 -4% -17%

Derivatives

17,688 16,587 15,932 7% 11%

Total credit risk weighted assets Table 6

348,447 349,041 345,294 0% 1%

Market risk - Traded 11,863 10,264 11,737 16% 1%

Market risk - IRRBB

26,200 31,703 31,887 -17% -18%

Operational risk

43,274 42,319 42,319 2% 2%

Total risk weighted assets

429,784 433,327 431,237 -1% 0%

RWA adjustment for the IRB capital floor 2,995 - 4,277 n/a -30%

Total risk weighted assets including floor adjustment 432,779 433,327 435,514 0% -1%



As at Movement


Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Table 6: Credit risk weighted assets by Basel asset class



Subject to Advanced IRB approach




Corporate


60,362 62,668 62,680


-4% -4%

Residential mortgage


101,338 96,290 86,726


5% 17%

Retail SME


9,538 9,684 10,065


-2% -5%

Qualifying revolving retail


3,344 3,243 3,325


3% 1%

Other retail


1,664 1,644 1,709


1% -3%

Credit risk weighted assets subject to Advanced IRB approach


176,246 173,529 164,505


2% 7%





Credit risk weighted assets subject to supervisory slotting approach


3,579 3,369 3,577


6% 0%





Subject to Foundation IRB approach




Corporate


35,665 34,819 38,808


2% -8%

Sovereign


10,856 10,252 11,199


6% -3%

Financial institution


30,122 30,875 32,832


-2% -8%

Credit risk weighted assets subject to Foundational IRB approach


76,643 75,946 82,839


1% -7%





Subject to Standardised approach




Corporate


5,102 5,611 4,911


-9% 4%

Sovereign


171 165 88


4% 94%

Residential mortgage


1,853 2,065 1,809


-10% 2%

Other retail


92 44 32


large large

Other assets


3,790 3,255 4,138


16% -8%

Credit risk weighted assets subject to Standardised approach


11,008 11,140 10,978


-1% 0%





Credit Valuation Adjustment and Qualifying Central Counterparties


5,304 4,000 3,449


33% 54%





Exposures of New Zealand banking subsidiaries


73,186 78,662 77,717


-7% -6%





Credit risk weighted assets relating to securitisation exposures


2,481 2,395 2,229


4% 11%

Total credit risk weighted assets


348,447 349,041 345,294


0% 1%

SUPPLEMENTARY INFORMATION


117

Capital management, cont’d



Collectively and Individually

Assessed Provision



Basel Expected Loss

1


Table 7: Total provision for credit impairment and Basel expected loss

by division

Mar 24

$M

Sep 23

$M

Mar 23

$M


Mar 24

$M

Sep 23

$M

Mar 23

$M

Australia Retail 1,009 1,017 1,017


939 855 824

Australia Commercial

1,171 1,168 1,182


651 631 657

Institutional

1,546 1,551 1,580


960 957 814

New Zealand

580 600 590


622 579 515

Pacific

65 72 91


15 16 17

Group Centre

- - 1


1 1 2

Total provision for credit impairment and expected loss

4,371 4,408 4,461


3,188 3,039 2,829

1.

Only applicable to IRB portfolios.



As at Movement

Table 8: APRA Expected loss in excess of eligible provisions

Mar 24

$M

Sep 23

$M

Mar 23

$M

Mar 24

v. Sep 23

Mar 24

v. Mar 23


APRA Basel 3 expected loss: non-defaulted 2,014 1,902 1,875 6% 7%

Less: Qualifying collectively assessed provision

Collectively assessed provision (4,046) (4,032) (4,040) 0% 0%

Non-qualifying collectively assessed provision

423 354 384 19% 10%

Standardised collectively assessed provision

137 131 141 5% -3%

Non-defaulted excess included in deduction

- - - n/a n/a


APRA Basel 3 expected loss: defaulted 1,174 1,137 954 3% 23%

Less: Qualifying individually assessed provision

Individually assessed provision (325) (376) (421) -14% -23%

Additional individually assessed provision for partial write offs

(186) (181) (181) 3% 3%

Standardised individually assessed provision

31 31 44 0% -30%

Collectively assessed provision on IRB defaulted

(412) (339) (357) 22% 15%


282 272 39 4% large

Shortfall in expected loss not included in deduction - - - n/a n/a

Defaulted excess included in deduction

282 272 39 4% large

Gross deduction 282 272 39 4% large

SUPPLEMENTARY INFORMATION


118

Average balance sheet and related interest

1



Mar 24 Half Year Sep 23 Half Year Mar 23 Half Year


Avg bal Int Rate Avg bal Int Rate Avg bal Int Rate

$M $M % $M $M % $M $M %

Loans and advances


Home loans

2

364,372 12,117 6.7% 353,166 10,599 6.0% 344,016 8,730 5.1%

Consumer finance

3

12,718 539 8.5% 12,309 516 8.4% 12,320 493 8.0%

Business lending

4,5

287,245 9,354 6.5% 285,084 9,360 6.5% 293,374 8,500 5.8%

Individual provisions for credit impairment

(353) - n/a (390) - n/a (457) - n/a

Total

5

663,982 22,010 6.6% 650,169 20,475 6.3% 649,253 17,723 5.5%

Non-lending interest earning assets

Cash and other liquid assets 198,112 4,072 4.1% 199,013 3,720 3.7% 196,798 2,712 2.8%

Trading and investment securities

5

152,962 3,724 4.9% 127,409 2,875 4.5% 126,358 2,393 3.8%

Other assets

565 5 n/a 584 2 n/a 563 4 n/a

Total

5

351,639 7,801 4.4% 327,006 6,597 4.0% 323,719 5,109 3.2%

Total interest earning assets

6

1,015,621 29,811 5.9% 977,175 27,072 5.5% 972,972 22,832 4.7%

Non-interest earning assets

2

147,375 138,155 139,344

Total average assets 1,162,996 1,115,330 1,112,316


Interest bearing deposits and other borrowings



Certificates of deposit

45,046 1,064 4.7% 44,616 935 4.2% 41,710 674 3.2%

Term deposits

263,285 6,595 5.0% 245,976 5,712 4.6% 226,515 3,998 3.5%

On demand and short term deposits

7

311,662 6,536 4.2% 307,908 5,700 3.7% 317,740 4,268 2.7%

Deposits from banks and securities sold under agreement to

repurchase

103,459 2,323 4.5% 102,873 2,107 4.1% 103,137 1,677 3.3%

Commercial paper and other borrowings

47,677 1,310 5.5% 33,938 958 5.6% 43,553 883 4.1%

Total

771,129 17,828 4.6% 735,311 15,412 4.2% 732,655 11,500 3.1%

Non-deposit interest bearing liabilities

Collateral received and settlement balances owed by ANZ 22,486 324 2.9% 18,093 317 3.5% 22,349 271 2.4%

Debt issuances & subordinated debt

115,969 3,202 5.5% 107,461 2,750 5.1% 96,609 2,082 4.3%

Other liabilities

13,220 558 n/a 10,509 519 n/a 9,293 479 n/a

Total

151,675 4,084 5.4% 136,063 3,586 5.3% 128,251 2,832 4.4%

Total interest bearing liabilities

6

922,804 21,912 4.7% 871,374 18,998 4.3% 860,906 14,332 3.3%

Non-interest bearing liabilities

7

169,309 175,260 183,799

Total average liabilities 1,092,113 1,046,634 1,044,705


Total average shareholders' equity 70,883 68,696 67,611

1.

Averages used are predominantly daily averages.

2.

Home loans are reported net of average mortgage offset balances of $46,560 million (Sep 23: $43,923 million; Mar 23: $43,799 million), which are included in non-interest earning assets.

While these balances are required to be grossed up under accounting standards, they are netted down for the calculation of customer interest payments and the calculation of the Group’s

net interest margin.

3.

Consumer finance includes retail products such as credit cards and personal loans, mainly held in the Australia Retail division.

4.

Business lending includes commercial loans to small and mid-sized enterprises, in the Australia Commercial and New Zealand divisions, as well as larger corporate customers in the

Institutional division.

5.

During the current period, a component of interest previously included in Business lending was reallocated to Trading and investment securities to better align with the average balance

allocation. Comparative information has been restated to conform to presentation in the current period reducing interest in Business lending by $451 million in the September 2023 half and

$353 million in the March 2023 half with a corresponding increase in interest in Trading and investment securities.

6.

Intra-group interest earning assets and interest income and Intra-group interest earning liabilities and interest expense have been eliminated.

7.

On demand and short-term deposits exclude average mortgage offset balances of $46,560 million (Sep 23: $43,923 million; Mar 23: $43,799 million), which are included in non-interest

bearing liabilities.

SUPPLEMENTARY INFORMATION


119

Average balance sheet and related interest

1

, cont’d


Mar 24 Half Year Sep 23 Half Year Mar 23 Half Year


Avg bal Int Rate Avg bal Int Rate Avg bal Int Rate

$M $M % $M $M % $M $M %

Loans and advances

2


Australia

449,835 14,793 6.6% 434,528 13,469 6.2% 432,682 11,721 5.4%

New Zealand

3

139,952 4,664 6.7% 138,008 4,336 6.3% 136,061 3,651 5.4%

Rest of World

4

74,195 2,553 6.9% 77,633 2,670 6.9% 80,510 2,351 5.9%

Total

663,982 22,010 6.6% 650,169 20,475 6.3% 649,253 17,723 5.5%

Trading assets and investment securities

Australia 78,777 1,858 4.7% 61,789 1,352 4.4% 62,933 1,151 3.7%

New Zealand

3

16,727 444 5.3% 17,041 427 5.0% 16,606 344 4.2%

Rest of World

4

57,458 1,422 4.9% 48,579 1,096 4.5% 46,819 898 3.8%

Total

152,962 3,724 4.9% 127,409 2,875 4.5% 126,358 2,393 3.8%

Total interest earning assets

5


Australia 628,133 19,021 6.1% 596,787 16,962 5.7% 595,274 14,358 4.8%

New Zealand

170,005 5,494 6.5% 167,445 5,129 6.1% 166,510 4,290 5.2%

Rest of World

217,483 5,296 4.9% 212,943 4,981 4.7% 211,188 4,184 4.0%

Total

1,015,621 29,811 5.9% 977,175 27,072 5.5% 972,972 22,832 4.7%


Total average assets

Australia

716,218 674,203 664,826

New Zealand

182,716 180,746 181,272

Rest of World

264,062 260,381 266,218

Total average assets

1,162,996 1,115,330 1,112,316



Interest bearing deposits and other borrowings

6


Australia

450,686 10,220 4.5% 421,540 8,538 4.0% 415,469 6,202 3.0%

New Zealand

117,591 2,794 4.8% 113,210 2,440 4.3% 111,000 1,708 3.1%

Rest of World

202,852 4,815 4.7% 200,561 4,434 4.4% 206,186 3,590 3.5%

Total

771,129 17,829 4.6% 735,311 15,412 4.2% 732,655 11,500 3.1%

Total interest bearing liabilities

5


Australia 562,945 13,275 4.7% 519,192 11,115 4.3% 504,444 8,137 3.2%

New Zealand

137,306 3,403 5.0% 134,551 3,075 4.6% 132,847 2,268 3.4%

Rest of World

222,553 5,234 4.7% 217,631 4,808 4.4% 223,615 3,927 3.5%

Total

922,804 21,912 4.7% 871,374 18,998 4.3% 860,906 14,332 3.3%


Total average liabilities

Australia

656,885 617,283 599,344

New Zealand

163,322 161,797 163,248

Rest of World

271,906 267,554 282,113

Total average liabilities

1,092,113 1,046,634 1,044,705



Total average shareholders' equity

Ordinary share capital, reserves, retained earnings and non-

controlling interests

70,883 68,696 67,611

Total average shareholders' equity

70,883 68,696 67,611

Total average liabilities and shareholders' equity 1,162,996 1,115,330 1,112,316

1.

Averages used are predominantly daily averages.

2.

Home loans are reported net of average mortgage offset balances of $46,560 million (Sep 23: $43,923 million; Mar 23: $43,799 million), which are included in non-interest earning assets.

While these balances are required to be grossed up under accounting standards, they are netted down for the calculation of customer interest payments and the calculation of the Group’s

net interest margin.

3.

During the current period, a component of interest in New Zealand previously included in Loans and advances was reallocated to Trading and investment securities to better align with the

average balance allocation. Comparative information has been restated to conform to presentation in the current period reducing interest in Loans and advances by $148 million in the

September 2023 half and $116 million in the March 2023 half with a corresponding increase in interest in Trading and investment securities.

4.

During the current period, a component of interest in Rest of World previously included in Loans and advances was reallocated to Trading and investment securities to better align with the

average balance allocation. Comparative information has been restated to conform to presentation in the current period reducing interest in Loans and advances by $303 million in the

September 2023 half and $237 million in the March 2023 half with a corresponding increase in interest in Trading and investment securities.

5.

Intra-group interest earning assets and interest income and Intra-group interest earning liabilities and interest expense have been eliminated.

6.

On demand and short-term deposits exclude average mortgage offset balances of $46,560 million (Sep 23: $43,923 million; Mar 23: $43,799 million), which are included in non-interest

bearing liabilities.

SUPPLEMENTARY INFORMATION


120

Average balance sheet and related interest, cont’d


Half Year

Gross earnings rate

1


Mar 24

%

Sep 23

%

Mar 23

%

Australia


6.20 5.79 5.03

New Zealand


6.46 6.11 5.17

Rest of World


5.23 5.03 4.20

Group

5.87 5.53 4.71




Net interest spread and net interest margin analysis as follows:





Half Year

Australia

1


Mar 24

%

Sep 23

%

Mar 23

%

Net interest spread


1.21 1.26 1.51

Interest attributable to net non-interest bearing items


0.42 0.51 0.42

Net interest margin - Australia

1.63 1.77 1.93

New Zealand

1



Net interest spread


1.48 1.52 1.71

Interest attributable to net non-interest bearing items


0.86 0.81 0.65

Net interest margin - New Zealand

2.34 2.33 2.36

Rest of World

1



Net interest spread


0.52 0.62 0.68

Interest attributable to net non-interest bearing items


0.26 0.21 0.19

Net interest margin - Rest of World

0.78 0.83 0.87

Group


Net interest spread


1.12 1.18 1.37

Interest attributable to net non-interest bearing items


0.44 0.47 0.38

Net interest margin

1.56 1.65 1.75

Net interest margin (excluding Markets) 2.33 2.35 2.43

1.

Geographic gross earnings rate, net interest spread and net interest margin are calculated gross of intra-group items (Intra-group interest earning assets and associated interest income and

intra-group interest bearing liabilities and associated interest expense).

SUPPLEMENTARY INFORMATION


121

Select geographical disclosures


The following divisions operate across the geographic locations illustrated below:

• Australia Retail division - Australia

• Australia Commercial division - Australia

• Institutional division - Australia, New Zealand and Rest of World

• Pacific division – Rest of World

• New Zealand division - New Zealand

• Group Centre division - Australia, New Zealand and Rest of World


The Rest of World geography includes all geographies in which the Group operates outside of Australia and New Zealand. This includes Asia, Pacific,

Europe & America.


Australia

$M

New Zealand

$M

Rest of World

$M

Total

$M

March 2024 Half Year

Statutory profit/(loss) attributable to shareholders of the Company 1,819 964 624 3,407

Cash profit/(loss)

1,871 1,073 608 3,552

Net loans and advances

502,745 138,647 73,779 715,171

Customer deposits

389,967 124,156 126,967 641,090

Risk weighted assets

275,841 88,058 68,880 432,779

September 2023 Half Year


Statutory profit/(loss) attributable to shareholders of the Company 1,989 1,047 515 3,551

Cash profit/(loss) 2,013 1,068 503 3,584

Net loans and advances 488,859 139,286 78,899 707,044

Customer deposits 378,388 123,368 145,363 647,119

Risk weighted assets 268,405 94,446 70,476 433,327

March 2023 Half Year


Statutory profit/(loss) attributable to shareholders of the Company 1,862 922 771 3,555

Cash profit/(loss) 2,059 1,018 752 3,829

Net loans and advances 473,874 138,044 78,169 690,087

Customer deposits 369,574 122,008 157,045 648,627

Risk weighted assets 262,828 95,936 76,750 435,514


New Zealand geography (in NZD)



Half Year


Movement


Mar 24

NZD M

Sep 23

NZD M

Mar 23

NZD M

Mar 24

v. Sep 23

Mar 24

v. Mar 23

Net interest income 2,142 2,112 2,127


1% 1%

Other operating income

382 411 363


-7% 5%

Operating income

2,524 2,523 2,490


0% 1%

Operating expenses (859) (850) (809)


1% 6%

Cash profit before credit impairment and income tax

1,665 1,673 1,681


0% -1%

Credit impairment (charge)/release (33) (62) (121)


-47% -73%

Cash profit before income tax

1,632 1,611 1,560


1% 5%

Income tax expense and non-controlling interests (477) (456) (453)


5% 5%

Cash profit

1,155 1,155 1,107


0% 4%

Adjustments between statutory profit and cash profit (117) (22) (105)


large 11%

Statutory profit

1,038 1,133 1,002


-8% 4%




Individually assessed credit impairment charge/(release) 3 37 23


-92% -87%

Collectively assessed credit impairment charge/(release)

30 25 98


20% -69%

Net loans and advances

151,167 149,627 147,423


1% 3%

Customer deposits

135,367 132,528 130,297


2% 4%

Risk weighted assets

96,005 101,458 102,449


-5% -6%

Total FTE

7,185 7,244 7,252


-1% -1%

SUPPLEMENTARY INFORMATION


122

Exchange rates

Major exchange rates used in the translation of foreign subsidiaries, branches, investments in associates and issued debt are as follows:


Balance Sheet Profit & Loss Average

As at Half Year


Mar 24 Sep 23 Mar 23 Mar 24 Sep 23 Mar 23

Chinese Renminbi 4.7035 4.7265 4.6079 4.7167 4.7137 4.6763

Euro

0.6040 0.6112 0.6158 0.6054 0.6076 0.6409

Pound Sterling

0.5157 0.5286 0.5419 0.5216 0.5255 0.5618

Indian Rupee

54.256 53.723 55.188 54.403 54.530 55.069

Indonesian Rupiah

10,331 10,017 10,051 10,235 9,952 10,315

Japanese Yen

98.515 96.409 89.280 96.880 93.079 91.664

Malaysian Ringgit

3.0773 3.0319 2.9598 3.0822 3.0262 3.0018

New Taiwan Dollar

20.829 20.876 20.425 20.702 20.632 20.696

New Zealand Dollar

1.0903 1.0742 1.0679 1.0761 1.0814 1.0877

Papua New Guinean Kina

2.4549 2.3692 2.3634 2.4413 2.3598 2.3589

United States Dollar

0.6508 0.6468 0.6712 0.6543 0.6615 0.6699

DEFINITIONS


123

AASB means Australian Accounting Standards Board. The term ‘AASB’ is commonly used when identifying Australian Accounting Standards issued by

the AASB.


ADI means Authorised Deposit-taking Institution as defined by APRA.


ANZ Bank Group means ANZ BH Pty Ltd and each of its subsidiaries, including ANZBGL and ANZ Bank New Zealand.


ANZBGL means Australia and New Zealand Banking Group Limited.


ANZBGL Group means ANZBGL and each of its subsidiaries.


ANZ Bank New Zealand means ANZ Bank New Zealand Limited.


ANZ Economics means ANZ Research Economics, a business unit within ANZ which conducts analysis of key economic inputs and developments and

assessment of the potential impacts on the local, regional and global economies.


ANZGHL means ANZ Group Holdings Limited.


ANZGHL Group means ANZGHL and each of its subsidiaries, including ANZ BH Pty Ltd, ANZBGL, ANZ Group Services Pty Ltd and ANZ NBH Pty Ltd.


ANZ Non-Bank Group means ANZ NBH Pty Ltd and each of its subsidiaries, including ANZ’s beneficial interests in the 1835i trusts and non-controlling

interests in the Worldline merchant acquiring joint venture, and ANZ Group Services Pty Ltd.


APRA means Australian Prudential Regulation Authority.


APS means ADI Prudential Standard.


ASX means Australian Securities Exchange.


AT1 means Additional Tier 1 capital.


Board means ANZGHL Board of Directors.


BOP means Bonus Option Plan.


Cash and cash equivalents comprise coins, notes, money at call, balances held with central banks, liquid settlement balances (readily convertible to

known amounts of cash which are subject to insignificant risk of changes in value) and securities purchased under agreements to resell (reverse

repurchase agreements) in less than three months.


Cash profit is an additional measure of profit which is prepared on a basis other than in accordance with accounting standards. Cash profit represents

ANZ’s preferred measure of the result of the core business activities of the Group, enabling readers to assess Group and Divisional performance against

prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory profit as noted below. These items

are calculated consistently period on period so as not to discriminate between positive and negative adjustments.

Gains and losses are adjusted where they are significant, or have the potential to be significant in any one period, and fall into one of three categories:

1. gains or losses included in earnings arising from changes in tax, legal or accounting legislation or other non-core items not associated with the core

operations of the Group;

2. economic hedging impacts and similar accounting items that represent timing differences that will reverse through earnings in the future; and

3. accounting reclassifications between individual line items that do not impact reported results, such as credit risk on impaired derivatives.

Cash profit is not a measure of cash flow or profit determined on a cash accounting basis.


Collectively assessed allowance for expected credit loss represents the expected credit loss, which incorporates forward-looking information and

does not require an actual loss event to have occurred for a credit loss provision to be recognised.


Company means ANZGHL.


Credit risk is the risk of financial loss resulting from the failure of ANZ’s customers and counterparties to honour or perform fully the terms of a loan or

contract.


Credit risk weighted assets (credit RWA) represent assets which are weighted for credit risk according to a set formula as prescribed in APS 112/113.


Customer deposits represent term deposits, other deposits bearing interest, deposits not bearing interest and borrowing corporations’ debt excluding

securitisation deposits.


Dividend payout ratio is the total ordinary dividend payment divided by profit attributable to shareholders of the Company.


DRP means dividend reinvestment plan.


Embedded losses - In relation to interest rate risk in the banking book, APRA requires ADIs to give consideration to embedded gains or losses in

banking book items that are not accounted for on a marked-to-market basis when determining regulatory capital. The embedded loss or gain measures

the difference between the book value and the economic value of banking book activities at a point in time.


Expected credit losses (ECL) – The determination of the ECL is dependent on credit deterioration since origination, according to the following three-

stage approach:

- Stage 1: At the origination of a financial asset, and subsequently where there has not been a Significant Increase in Credit Risk (SICR) since

origination, an allowance for ECL is recognised reflecting the expected credit losses resulting from default events that are possible within the next 12

months from the reporting date. For instruments with a remaining maturity of less than 12 months, expected credit losses are estimated based on

default events that are possible over the remaining time to maturity.

- Stage 2: Where there has been a SICR since origination, an allowance for ECL is recognised reflecting expected credit losses resulting from all

possible default events over the expected life of a financial instrument. If credit risk were to improve in a subsequent period such that the increase in

credit risk since origination is no longer considered significant, the exposure returns to a Stage 1 classification with ECL measured accordingly.

- Stage 3: Where there is objective evidence of impairment, an allowance equivalent to lifetime ECL is recognised.


Exposure at default (EAD) means the expected balance sheet exposure at default taking into account repayments of principal and interest,

expected additional drawdowns and accrued interest.

DEFINITIONS


124

Funding for Lending Programme (FLP) refers to three-year funding announced by the RBNZ in November 2020 and offered to New Zealand banks,

which aimed to lower the cost of borrowing for New Zealand businesses and households.


GDP means gross domestic product.


Group means ANZGHL and each of its subsidiaries, including ANZ BH Pty Ltd, ANZBGL, ANZ Group Services Pty Ltd and ANZ NBH Pty Ltd.


Gross loans and advances (GLA) is made up of loans and advances, capitalised brokerage and other origination costs less unearned income.


Impaired assets are those financial assets where doubt exists as to whether the full contractual amount will be received in a timely manner, or where

concessional terms have been provided because of the financial difficulties of the customer.


Impaired loans comprise drawn facilities where the customer’s status is defined as impaired.


Individually assessed allowance for expected credit losses is assessed on a case-by-case basis for all individually managed impaired assets taking

into consideration factors such as the realisable value of security (or other credit mitigants), the likely return available upon liquidation or bankruptcy, legal

uncertainties, estimated costs involved in recovery, the market price of the exposure in secondary markets and the amount and timing of expected

receipts and recoveries.


Interest rate risk in the banking book (IRRBB) relates to the potential adverse impact of changes in market interest rates on ANZ’s future net interest

income. The risk generally arises from:

1. Repricing and yield curve risk - the risk to earnings or market value as a result of changes in the overall level of interest rates and/or the relativity of

these rates across the yield curve;

2. Basis risk - the risk to earnings or market value arising from volatility in the interest margin applicable to banking book items; and

3. Optionality risk - the risk to earnings or market value arising from the existence of stand-alone or embedded options in banking book items.


Internationally comparable ratios are ANZ’s interpretation of Basel Calculation of RWA for credit risk regulations (effective 1 Jan 2023) documented in

the Basel Framework and the ‘Australian Banking Association Basel 3.1 Capital Comparison Study’ (Mar 2023). This definition is for measures from

March 2023 onwards.


IRB means internal ratings-based.


Probability of default (PD) means the estimate of the likelihood that a borrower will default over a given period.


Level 1 in the context of APRA supervision, means ANZBGL consolidated with certain approved subsidiaries.


Level 2 in the context of APRA supervision, means consolidated ANZ Bank Group, excluding insurance and funds management entities, commercial

non-financial entities and certain securitisation vehicles.


Level 3 in the context of APRA supervision, means ANZ Group, the conglomerate group at the widest level.


Loss given default (LGD) means the expected loss in the event of the borrower defaulting, expressed as a percentage of the facility's EAD,

taking into account direct and indirect recovery costs.


Net interest margin is net interest income as a percentage of average interest earning assets.


Net loans and advances represent gross loans and advances less allowance for expected credit losses.


Net Stable Funding Ratio (NSFR) is the ratio of the amount of available stable funding (ASF) to the amount of required stable funding (RSF) defined by

APRA. The amount of ASF is the portion of an ADI capital and liabilities expected to be a reliable source of funds over a one year time horizon. The

amount of RSF is a function of the liquidity characteristics and residual maturities of an ADI’s assets and off-balance sheet activities. ADIs must maintain

an NSFR of at least 100%.


Net tangible assets equal share capital and reserves attributable to shareholders of the Company less unamortised intangible assets (including goodwill

and software).


NZX means New Zealand’s Exchange.


RBA means Reserve Bank of Australia, Australia’s central bank.


RBNZ means Reserve Bank of New Zealand, New Zealand’s central bank.


Regulatory deposits are mandatory reserve deposits lodged with local central banks in accordance with statutory requirements.


Return on average assets is the profit attributable to shareholders of the Company, divided by average total assets.


Return on average ordinary shareholders’ equity is the profit attributable to shareholders of the Company, divided by average ordinary shareholders’

equity.


Risk weighted assets (RWA) are risk weighted according to each asset’s inherent potential for default and what the likely losses would be in the case of

default. In the case of non-asset backed risks (i.e. market and operational risk), RWA is determined by multiplying the capital requirements for those risks

by 12.5.


Settlement balances owed to/by ANZ represent financial assets and/or liabilities which are in the course of being settled. These may include trade

dated assets and liabilities, vostro accounts and securities settlement accounts.


Term Funding Facility (TFF) refers to three-year funding announced by the RBA on 19 March 2020 and offered to ADIs in order to support lending to

Australian businesses at low cost.


Term Lending Facility (TLF) refers to three to five-year funding offered by the RBNZ between May 2020 and July 2021 to promote lending to New

Zealand businesses.

DEFINITIONS


125

Description of divisions

The Group operates on a divisional structure with six divisions: Australia Retail, Australia Commercial, Institutional, New Zealand, Pacific, and Group

Centre.

Australia Retail

The Australia Retail division provides a full range of banking services to Australian consumers. This includes Home Loans, Deposits, Credit Cards and

Personal Loans. Products and services are provided via the branch network, home loan specialists, contact centres, a variety of self-service channels

(digital and internet banking, website, ATMs and phone banking) and third-party brokers. It also includes the costs related to the development and

operation of the ANZ Plus proposition for retail customers.

Australia Commercial

The Australia Commercial division provides a full range of banking products and financial services, including asset financing, across the following

customer segments: SME Banking (small business owners and medium commercial customers), and Specialist Business (large commercial customers,

and high net worth individuals and family groups). It also includes run-off and divested businesses (Central Functions).

Institutional

The Institutional division services institutional and corporate customers, and governments across Australia, New Zealand and International (including

PNG) via the following business units:

• Transaction Banking provides customers with working capital and liquidity solutions including documentary trade, supply chain financing, commodity

financing as well as cash management solutions, deposits, payments and clearing.

• Corporate Finance provides customers with loan products, loan syndication, specialised loan structuring and execution, project and export finance,

debt structuring and acquisition finance.

• Markets provides customers with risk management services in foreign exchange, interest rates, credit, commodities and debt capital markets in

addition to managing the Group's interest rate exposure and liquidity position.

• Central Functions consists of enablement functions that help deliver payments services, operational support and digital capability across both the

Institutional division and the wider enterprise.

New Zealand

The New Zealand division comprises the following business units:

• Personal provides a full range of banking and wealth management services to consumer and private banking customers. We deliver our services via

our internet and app-based digital solutions and network of branches, mortgage specialists, relationship managers and contact centres.

• Business & Agri provides a full range of banking services through our digital, branch and contact centre channels, and traditional relationship banking

and sophisticated financial solutions through dedicated managers. These cover privately owned small, medium and large enterprises, the agricultural

business segment, government and government-related entities.

• Central Functions includes Treasury and back-office support functions.

Pacific

The Pacific division provides products and services to retail and commercial customers (including multi-nationals) and to governments located in the

Pacific region excluding PNG which forms part of the Institutional division.

Group Centre

Group Centre division provides support to the operating divisions, including technology, property, risk management, financial management, treasury,

strategy, marketing, human resources, corporate affairs, and shareholder functions. It also includes minority investments in Asia and interests in the ANZ

Non-Bank Group.





ASX APPENDIX 4D - CROSS REFERENCE INDEX


126

Page

Details of the reporting period (4D Item 1) ............................................................................................................................................................................. 2

Results for Announcement to the Market (4D Item 2) ............................................................................................................................................................ 2

Net Tangible Assets per security (4D Item 3) ....................................................................................................................................................................... 11

Details of entities over which control has been gained or lost (4D Item 4) ......................................................................................................................... 106

Dividends and dividend dates (4D Item 5) ............................................................................................................................................................................. 2

Dividend Reinvestment Plan (4D Item 6) ............................................................................................................................................................................... 2

Details of associates and joint venture entities (4D Item 7) ................................................................................................................................................ 106

---

News Release
For Release: 7 May 2024


2024 Half Year Result & Proposed Dividend



$3,407m

Statutory Profit

after tax

-4% vs 2H23

10.1%

Cash RoE

-42bps vs 2H23

83c

Total dividend

per share

+2% vs 2H23

1


$3,552m

Cash

2

Profit

-1% vs 2H23

118.3c

Cash EPS

-1% vs 2H23



• ANZ today announced a Statutory Profit after tax for the half year ended 31 March 2024

of $3,407 million. Cash Profit was $3,552 million, down 1% on the previous half.


• ANZ’s Common Equity Tier 1 Ratio increased to 13.5% and Cash Return on Equity

excluding capital retained to purchase Suncorp Bank was 10.7%.

3



• The proposed Interim Dividend is 83 cents per share (cps), partially franked at 65%.


• ANZ intends to buy-back up to $2 billion of shares on-market as part of its capital

management plan.


CEO COMMENTARY

4



ANZ Chief Executive Officer Shayne Elliott said: “This half’s strong performance is a direct

consequence of peer-leading diversification as well as our disciplined focus on productivity and

delivery.


“Coming off a record 2023, each division delivered for the Group and we’ve made good progress

on the things we said we would: preparing for the integration of Suncorp Bank, growing ANZ

Plus, leveraging our Institutional processing platforms, and further driving productivity.


“Our preparations to integrate Suncorp Bank are well advanced. While the time taken to progress

the necessary approvals has taken longer than anticipated, we have used that time productively

and we are more confident than ever about the benefits that will follow.


“Our flagship digital offering, ANZ Plus, has grown to almost 690,000 customers and approaching

$14 billion in deposits at the end of April – and we have just introduced the ability to create joint

accounts. Net promoter scores are consistently higher than our peers, while attracting on

average 35,000 customers every month, around half of which are new to the bank.


“ANZ Plus is already having an impact on the financial wellbeing of customers, with around 47%

using at least one of our financial wellbeing features and the introduction of controls to better

protect customers from scams.


1

Excludes the additional dividend of 13 cents per share at 2H23

2

Cash Profit excludes non-core items included in Statutory Profit with the net after tax adjustment an increase to Statutory Profit of $145 million

3

Pro forma adjusting for Suncorp Bank acquisition capital

4

All commentary is presented on a Cash Profit basis with growth rates compared with the 2H23 unless otherwise stated

2


“Our Institutional payment platforms business is a clear differentiator with the facilitation of

around $164 trillion in payments each year. As a result, payments revenue for the half was up

4%, while international payments grew 8.5% year on year. We further extended our leadership

in this space, becoming the first major bank to go live with a natively built, API-enabled, PayTo

service for billers in Australia.


“Our diversification continues to serve us well. In a world where retail banking in Australia and

New Zealand is more competitive than ever, our International business performed strongly, with

revenue up 16% for the half. We also continued to further simplify the bank, including completing

the partial sale of our stake in Malaysia’s AmBank, releasing $668 million in capital, which will

be returned to shareholders via our $2 billion on market share buy-back.


“Across the Group, we continued to invest in the franchise while maintaining a disciplined

approach to costs, unlocking $200 million of savings through productivity measures during the

half. These initiatives delivered simpler, more robust processes that will have enduring benefits

for the bank. This included further automation across home loan application processing and

simplifying our technology.


“Finally, this strong financial performance means we have never been better placed to support

customers doing it tough. While generally they have remained resilient, we know there are many

who are challenged by rising cost-of-living and my message to them is that we are here ready

and willing to help them navigate through this challenging period,” Mr Elliott said.


DIVISIONAL PERFORMANCE

5



Division Cash Profit RoE

6



Drivers and Commentary

Australia

Retail

$794 million

-9%

11% • Above system home loan growth with pricing above

cost of capital.

• Customer deposits up 5%. ANZ Plus deposits, now

representing 8% of total retail deposits, up 39%.

• Low credit impairments reflect resilience of customer

franchise.

Australia

Commercial

$665 million

-5%

25% • Strong balance sheet growth with lending up 4% and

deposits up 3%.

• Australia Commercial contributing 24% of total group

when including commercial customer revenue

booked in other divisions.

Institutional $1,522 million

+12%

15% • 27% increase in Markets income driven by higher

customer activity and favourable trading conditions.

Strongest first half performance since FY17.

• International profit up 19% demonstrating benefit of

globally diversified business.

New Zealand NZ$852 million

+2%

16% • Moderate balance sheet growth with lending up 1%

and deposits up 2%, despite challenging economic

conditions.

• 90 day arrears up 18% across the half with

individual loss rate remaining low at 2bps.


5

Half on half comparison

6

Australia Retail, Australia Commercial, Institutional & New Zealand represent 75% of Group capital with the balance of capital held in Pacific and Group

Centre (including Asia Partnerships, Suncorp Bank acquisition and Non Bank Group). Australia Retail RoE excludes ANZ Plus investment spend. NZ RoE based

on NZD.

3


CREDIT QUALITY

The total credit impairment charge for the first half was $70 million, comprising:


• a collectively assessed provision (CP) charge of $32 million.

• an individually assessed provision (IP) charge of $38 million.


The CP charge takes our total CP balance at 31 March 2024 to $4,046 million.


DIVIDEND & CAPITAL


ANZ Banking Group’s capital position remains strong, with a Common Equity Tier 1 (CET1) Ratio

of 13.5%, an increase of 16 basis points since September 2023. This includes capital being held

for the proposed acquisition of Suncorp Bank.


The Board has proposed an Interim Dividend of 83 cps, partially franked at 65%.


ANZ intends to buy back up to $2 billion of shares on-market as part of its capital management

plan, reflecting our strong capital position and the benefits of the partial sale of our share in

AmBank. The on-market buy-back is expected to reduce ANZ’s CET1 Ratio by approximately 46

basis points.


SUNCORP BANK


In July 2022, ANZ announced an agreement to acquire Suncorp Bank to accelerate the growth

of our Australia Retail and Commercial businesses and improve our geographic balance. In

February this year the Australian Competition Tribunal authorised the proposed acquisition.


Completion remains subject to approval from the Federal Treasurer and the amendment of the

Metway Merger Act. Preparations to integrate Suncorp Bank into ANZ Group are well-advanced,

subject to these conditions being met.


FURTHER COMMENTS


Mr Elliott said: “Both the domestic and international environments are expected to remain

challenging across the remainder of the year. The Australian and New Zealand economies are

likely to remain subdued, while geopolitical tensions, electoral uncertainty and the introduction

of interventionist trade and industry policies will continue internationally.


“Despite these conditions, we are well positioned with the diversity of our businesses, prudent

management, and the strength of our customers holding us in good stead. In fact, our work to

build a well-managed, de-risked and diversified bank, coupled with our unique international

presence, means we are well placed to succeed in this environment.


“Our priorities for the remainder of the year are clear. We’ll continue to run the Group prudently

and drive productivity; grow customers on ANZ Plus and deepen their engagement; complete

the acquisition of Suncorp Bank; extend our leadership in Institutional processing platforms; and

invest more in Commercial,” Mr Elliott said.





4

GROUP FINANCIAL INFORMATION


Earnings ($m) 1H24 2H23 Movement

Statutory Profit After Tax 3,407 3,551 -4%

Cash Profit 3,552 3,584 -1%

Profit before Credit Impairment & Tax 5,132 5,223 -2%

Earnings Per Share (cents) 118.3 119.5 -1%

Return on Equity 10.1% 10.5% -42bps

Return on Average Assets 0.61% 0.64% -3bps

Net Tangible Assets per ordinary share ($) 22.05 21.77 28 cents

Dividend per share (cents) 83 81

7

+2%

Credit Provision Charge ($m) 1H24 2H23 Movement

Total Provision Charge / (release) 70 112 -38%

Individual Provision Charge / (release) 38 123 -69%

Collective Provision Charge / (release) 32 (11) large

Balance Sheet ($b) Mar-24 Sep-23 Movement

Gross Loans and Advances (GLAs) 718.7 710.6 +1%

Total Risk Weighted Assets (RWAs) 432.8 433.3 0%

Customer Deposits 641.1 647.1 -1%

Common Equity Tier 1 Ratio (CET1) 13.5% 13.3% +16bps

Other Mar-24 Sep-23 Movement

Full Time Equivalent staff 40,262 40,342 0%


Interviews with relevant executives, including Shayne Elliott, can be found at

bluenotes.anz.com.


For media enquiries contact:


Lachlan McNaughton

Head of Media Relations

Tel: +61 457 494 414


Amanda Schultz

Media & Public Relations Manager

Tel: +61 401 532 325

For analyst enquiries contact:


Jill Campbell

Group General Manager, Investor Relations

Tel: +61 412 047 448


Cameron Davis

Executive Manager, Investor Relations

Tel: +61 421 613 819


Approved for distribution by ANZ’s Continuous Disclosure Committee


ANZ Group Holdings Limited

9/833 Collins Street Docklands Victoria 3008 Australia

ABN 16 659 510 791



7

Excludes the additional dividend of 13 cents per share at 2H23

---

2024 HALF YEAR
HALF YEAR ENDED 31 MARCH 2024

RESULTS PRESENTATION AND INVESTOR DISCUSSION PACK

RESULTS

7 M AY 2 0 24

Approved for distribution by ANZ’s Continuous Disclosure Committee

ANZ Group Holdings Limited ABN 16 659 510 791

9/833 Collins Street Docklands Victoria 3008 Australia

ANZ 2024 Half Year Results
1

CONTENTS

Results Presentations 3

Chief Executive Officer (CEO)3

Chief Financial Officer (CFO)

17

Investor Discussion Pack31

Group Performance

31

Divisional Performance

43

Treasur y

71

Risk Management

83

Housing Portfolio

101

Corporate Profile

112

Environment, Social & Governance – Climate

123

Environment, Social & Governance –Targets, Housing and Financial Wellbeing

135

Shareholder Centre & Investor Relations Contacts141

ANZ 2024 Half Year Results
2

IMPORTANT INFORMATION – FORWARD-LOOKING STATEMENTS

The material in this presentation contains general background information about the Group’s activities current as at 6 May 2024. It is information given in

summary form and does not purport to be complete.

It is not intended to be and should not be relied upon as advice to investors or potential investors, and does not take into account the investment objectives,

financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is

appropriate.

This presentation may contain forward-looking statements or opinions including statements regarding our intent, belief or current expectations with respect to

the Group’s business operations, market conditions, results of operations and financial condition, capital adequacy, sustainability objectives or targets, specific

provisions and risk management practices. When used in the presentation, the words ‘forecast’, ‘estimate’, 'goal', 'target', 'indicator', 'plan', 'pathway', ‘ambition’,

‘modelling’, ‘project’, ‘intend’, ‘anticipate’, ‘believe’, ‘expect’, ‘may’, ‘probability’, ‘risk’, ‘will’, ‘seek’, ‘would’, ‘could’, ‘should’ and similar expressions, as they relate to the

Group and its management, are intended to identify forward-looking statements or opinions. Those statements are usually predictive in character; or may be

affected by inaccurate assumptions or unknown risks and uncertainties or may differ materially from results ultimately achieved.As such, these statements should

not be relied upon when making investment decisions. These statements only speak as at the date of publication and no representation is made as to their

correctness on or after this date. Forward-looking statements constitute ‘forward-looking statements’ for the purposes of the United States Private Securities

Litigation Reform Actof 1995. The Group does not undertake any obligation to publicly release the result of any revisions to these forward-looking statements to

reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events.

It also contains climate-related statements. Those statements should be read with the important notices in relation to the uncertainties, challenges and risks

associated with climate-related information included at the end of this presentation pack

.

2024 HALF YEAR
RESULTS

SHAYNE ELLIOTT

CHIEF EXECUTIVE OFFICER

ANZ 2024 Half Year Results
4

Our purpose

is to shape a world where

people and communities

thrive

ANZ 2024 Half Year Results
5

1.Pro forma adjusting for Suncorp Bank acquisition capital

2.Australia & New Zealand Banking Group Limited

3.Pro forma adjusting for Suncorp Bank acquisition, $2b share buyback and surplus NOHC capital

FINANCIAL PERFORMANCE

Revenue

$b

Net Tangible Assets

NTA / Share, $

Returns

Cash Return on Equity, %

Capital Strength

APRA Level 2 CET1 Ratio

2

, %

20.57

20.64

21.65

22.05

Mar 21Mar 22Mar 23Mar 24

Strong

first half results

Consolidation and delivery

Diversification

served us well

Momentum across

all 4 divisions

Progressed where we

said we would

Suncorp Bank, ANZ Plus,

Platforms, Productivity

Delivered

productivity gains

Funding a record proportion of

growth-oriented investment

Focused on

supporting customers

Fortress balance sheet, diverse

portfolio, proven team

12.4

11.5

13.2

13.5

Mar 21Mar 22Mar 23Mar 24

Mar 24 pro forma

3

11.8

9.7

10.0

1H211H22

12.2

1H23

10.7

1H24

11.4

10.1

8.42

8.95

10.54

10.35

1H211H221H231H24

Ex Suncorp Bank capital

1

11.4

10.1

ANZ 2024 Half Year Results
6

1.12-month period to March 24

SUPPORTING OUR CUSTOMERS

Investing in new security measures and capabilitiesProtecting our systems, services and customer data

Education

Delivered new personalised

education resources for

customers

Prevention

Prevented the loss of

>$100m to cyber criminals

1

Analysis

>10b data events analysed

daily through our Security

Operations Centre

Blocking

>12.5m attacks blocked each

month against our customer

facing services

Helping protect customers & community from threat of scams &

financial crime

Resilient customer services with layers of defenceto protect our systems,

services & data

ANZ Falcon®ANZ’s trusted fraud detection and prevention technology

Real-time monitoringBehavioural analysisMulti-layered fraud

prevention

Continuously evolving

detection

ANZ 2024 Half Year Results
7

1.Franked at 65%

2.Excludes the additional dividend of 13 cents per share at 2H23

1H24 FINANCIAL RESULTS

1H24vs 1H23 (PCP)vs 2H23 (HoH)

Statutory profit, $m3,407-4%-4%

Cash Profit basis, $m

Revenue10,347-2%Flat

Expenses5,2154%1%

Cash Profit3,552-7%-1%

Return on equity, %10.1%-133bps-42bps

Earnings per share - basic, cents118.3-8%-1%

Dividend per share

1

, cents83+2 cents+2 cents

2

NTA per share, $22.05+40 cents+28 cents

APRA Level 2 CET1 ratio, %13.5+32bps+16bps

Collective Provision balance, $m4,046+$6m+$14m

ANZ 2024 Half Year Results
8

1.Australia Retail, Australia Commercial, Institutional & New Zealand represent 75% of Group capital with the balance of capital held in Pacific and Group Centre (including Asia Partnerships, Suncorp Bank acquisition and Non Bank Group). Australia

Retail ROE excludes ANZ Plus investment spend. NZ ROE based on NZD

PORTFOLIO DIVERSIFICATION

1.3

1.5

2.7

2.9

1H21

1.6

1.6

2.6

3.0

1H22

1.8

1.8

3.4

3.3

1H23

1.7

1.8

3.6

2.9

1H24

8.4

8.8

10.3

10.0

Revenue contribution –4 major divisions, $b

Revenue

change

(1H24 vs 1H21)

ROE

1

(1H24)

Australia Commercial+32%~25%

New Zealand+19%~16%

Institutional+34%~15%

Australia Retail-1%~11%

2.4 incl. Commercial

customer revenue booked

in other divisions

ANZ 2024 Half Year Results
9

FY24 PRIORITIES

Grow ANZ Plus

customers, deepen

engagement

Continue to run the

Group prudently

Invest more in

Commercial strategy

Complete the acquisition

of Suncorp Bank

Further improve

productivity

Invest to build and sustain

contemporary digital

capabilities

ANZ 2024 Half Year Results
10

GROWING ANZ PLUS CUSTOMERS, DEEPENING ENGAGEMENT

ANZ Plus customers and deposits, cumulative

0

100

200

300

400

500

600

700

0

2

4

6

8

10

12

14

Sep 22Dec 22Mar 23Jun 23Sep 23Dec 23Mar 24

Total depositsCustomers

Customers, ‘000s

Deposits, $b

A diverse customer base

Up to

age 24

20%

25-34

24%

35-49

26%

50+

30%

Total customers by age group, Mar 24

ANZ 2024 Half Year Results
11

1.% of New to Bank Customers (Monthly) as a % of total customers joining in the month

2.Number of customers and % of total customers that have used a FWB feature –goals, card controls, roundups, etc

3.ANZ Plus deposit costs only. Cost to serve based on variable costs including distribution, operations and product costs

GROWING ANZ PLUS CUSTOMERS, DEEPENING ENGAGEMENT

Mar 23Sep 23Mar 24

35%

45%

51%

More attractive

New to bank customers

1

Customers engaged with a financial wellbeing (FWB) feature

2

More efficient

More engaging

More secure

55k

57k

83k

Mar 23Sep 23Mar 24

PayIDregistrations

Cost to acquire

3

Cost to serve

3

83k

211k

308k

Mar 23Sep 23Mar 24

-3%

45% lower

than ANZ

37%

46%

47%

30% lower

than ANZ

-16%

Sep 23Mar 24Sep 23Mar 24

ANZ 2024 Half Year Results
12

Payments

1

1.Number of payments

2.Subset of total payments

3.Total deposit balances in Australian virtual clientmonies accounts

FURTHER ENHANCING PLATFORMS

Client monies

3

,

171

295

320

341

1H211H221H231H24

+7%

Direct Integration Payments

1,2

Mar 21Mar 22Mar 23Mar 24

2.49

3.67

3.88

3.96

+2%

8

15

20

24

1H211H221H231H24

+20%

Real Time Payments

1,2

64

99

124

138

1H211H221H231H24

+11%

mm

NPP Agency, m

Platform Cash Mgt, $b

ANZ 2024 Half Year Results
13

1.1H24 vs FY23

INVESTING IN TECHNOLOGIES DRIVING PRODUCTIVITY IMPROVEMENTS

Applications hosted on Cloud

Productivity gains are funding a record proportion of growth-oriented investment, allocationof total Group investment spend

Mar 22Mar 23Mar 24

24%

37%

48%

% of total production apps

Improved outcomes for Home Loan customers

Rework per new application, Indexed data

100

79

76

FY22FY231H24

-24%

Pre-assessment (document handling)

processing time

10%

32%

58%

Asset Lifecycle Management

Regulatory, Compliance & Risk

Growth, Productivity & Simplification

13%

32%

55%

6%

47%

47%

1H20

1H221H24

15x faster

1

at 99%

accuracy

ANZ 2024 Half Year Results
14

Structurally well positionedDiversified portfolio, unique global network

Purpose led culture & peopleHighly engaged workforce

Appropriate customer portfolioCareful customer selection

Robust balance sheet

Strong capital, provisions & funding

Highly liquid balance sheet

De-risked portfolioRe-shaped through exits & other decisions

WELL POSITIONED FOR THE ENVIRONMENT

29%

25%

7%

40%

40%

9%

10%

14%

21%

Sep 16

3%

Mar 24

Other

Sovereigns

Banks & FIs

Housing

Retail

Corporate

Change in portfolio composition

EAD $b

ANZ 2024 Half Year Results
15

1.$500m+ projects

MAJOR PROJECT PIPELINE ESTIMATED TO EXCEED $100B BY 2026

Australian major

1

project pipeline by sector, $b

0

20

40

60

80

100

120

20-2121-2222-2323-24f24-25f25-26f

Source: Federal, state and territory budgets; Department of Industry, Science, Energy and Resources; Bloomberg New Energy Finance; Deloitte Access Economics; ANZ Research

Oil and gasHospitalsOtherRoadsCommunicationsMiningElectricityRail

ANZ 2024 Half Year Results
16

FY24 PRIORITIES

Grow ANZ Plus

customers, deepen

engagement

Continue to run the

Group prudently

Invest more in

Commercial strategy

Complete the acquisition

of Suncorp Bank

Further improve

productivity

Invest to build and sustain

contemporary digital

capabilities

2024 HALF YEAR
RESULTS

FARHAN FARUQUI

CHIEF FINANCIAL OFFICER

ANZ 2024 Half Year Results
18

Financial performance

1H24vs 2H23

Cash EPS, cents

118-1 cent

Cash ROE, %

1

10.1-42bps

Cash ROTE, %

1

10.7-46bps

Customer Deposits (Avg), $b

664+3%

Gross Loans & Adv. (Avg), $b

714+2%

Balance Sheet strength

1H24vs 2H23

Collective Provision, $b

4.0Stable

CET1 Capital Ratio

2

, %13.5+16bps

Term Wholesale Funding issuance

3

, $b21-

NSFR, %

118+2%

LCR (avg), %

134+2%

1.Cash ROE pro forma adjusting for Suncorp Bank acquisition capital was 10.7%; Cash ROTE pro forma adjusting for Suncorp Bank acquisition capital was 11.4%

2.Australia & New Zealand Banking Group Ltd

3.Additional $3b of FY24 pre-funding undertaken in FY23

FINANCIAL PERFORMANCE SUMMARY

Financial Performance, $m

3,113

3,402

3,829

3,584

3,552

4,157

4,811

5,543

5,223

5,132

1H222H221H232H231H24

Profit Before ProvisionsCash profit

ANZ 2024 Half Year Results
19

-0.2%

+0.5%

10,365

10,422

10,347

254

2H23Net Interest

Income

1

Divisional

Other Op.

Income

1,2

Other

1,3

Markets

Income

1H24

(ex

divestments/

business

closures)

Impact of

divestments/

business

closures

4

1H24

-91

-61

-45

-75

1.Excludes Markets income (Markets Business Unit)

2.Excludes impacts of divestments / business closures

3.Includes lower equity accounted earnings

4.Captures impacts of transactions in 1H24 including the wind down of American Territories and sale of AmBank (-$21m) and transactions in 2H23 including UDC gain and other business closures

GROUP OPERATING INCOME

Total Operating Income drivers, $mTotal Operating Income, $m

7,483

8,336

8,054

7,963

1,361

1,055

1,353

1,172

755

1,149

958

1,212

2H221H232H231H24

9,599

10,540

10,365

10,347

Markets income

Other Operating Income

1

Net Interest Income

1

Includes loss

on sale of

AmBank -21

ANZ 2024 Half Year Results
20

Sep 23Australia RetailAustralia CommercialInstitutionalNew ZealandMar 24

704.5

10.1

2.3

-3.3

1.6715.2

LOANS AND DEPOSITS

Net Loans and Advances, $b FX Adj

Sep 23Australia RetailAustralia CommercialInstitutional (ex Markets)New ZealandMar 24

644.3

7.5

3.1

-2.1

2.2655.0

+3%+4%-2%

+1%

NZD

+5%+3%-1%

+2%

NZD

Customer Deposits ex Markets, $b FX Adj

Comprising of 1% growth in At Call Deposits

and 8% decline in Term Deposits

ANZ 2024 Half Year Results
21

3,370

3,314

3,508

3,975

4,277

4,060

4,026

4,029

4,026

3,938

2.09%

2.07%

2.15%

2.38%

2.47%

2.39%

2.36%

2.34%

2.33%

2.32%

1Q222Q223Q224Q221Q232Q233Q234Q231Q242Q24

1.Excluding Markets Business Unit

GROUP NET INTEREST INCOME

Net Interest Income (NII) excluding Markets

1

, $m

Net Interest Income ex MarketsNIM ex Markets

Days

92909192929091929291

ANZ 2024 Half Year Results
22

GROUP NET INTEREST MARGIN (NIM)

Group NIM movements (prior to Markets activities impact), bps

165

163

3

-4

00

-1

2H23Assets pricingDeposits pricingAssets and

funding mix

Capital and

replicating portfolio

Wholesale funding1H24 ex Markets

activities impact

Incl -3 Housing

(Aus/ NZ)

Increased rate

partially offset

by reduced

volume

Prior period

(2H23 vs 1H23)

-7+1-2+3-1-6

-2bps

ANZ 2024 Half Year Results
23

MARKETS INCOME

381

407

370

394

111

158

189

232

80

118

112

76

125

30

53

2H221H23

35

2H231H24

575

757

670

869

+30%

Foreign Exchange

Rates

Commodities

Credit and Capital Markets

617

478

590

575

757

670

869

1H212H211H222H221H232H231H24

1,040

931

812

755

1,149

958

1,212

+27%

Customer Franchise Income,$m

Customer FranchiseBalance Sheet and Derivative Val/n Adj.

Total Markets Income,$m

+5%

+15%

ANZ 2024 Half Year Results
24

165

163

156

2H23Underlying

movement

1H24 ex

Markets

activities

impact

Markets

activities

1H24

-2

-7

1.No significant increase in Markets average RWA in 1H24 notwithstanding increase in Markets AIEA

GROUP NET INTEREST MARGIN - ACCOUNTING FOR MARKETS INCOME

Group NIM, bps

Markets Avg. Interest Earning Assets (AIEA)

1

, % of Group AIEA

2H221H232H231H24

28.4%

29.3%

30.0%

32.6%

291

1,276

464

985

938

2H22

164

1H23

20

2H23

-64

1H24

755

1,149

958

1,212

Net Interest IncomeOther Operating Income

Markets Income composition, $m

Rate impact (-2bps):

primarilyCustomer

Franchise, funding costs

recognisedin NII

associated revenue in OOI

Mix impact (-5bps):

growth in Markets AIEA

1

relative to total Group AIEA,

ANZ 2024 Half Year Results
25

5,149

5,215

252

96

2H23 FX Adj.Wage & vendor

inflation

1

Strategic initiativesOtherProductivityInitial

CSLR Levy

1H24

-41

-201

-40

1.Includes increase in employee leave provisions

OPERATING EXPENSES

Total Operating Expenses, $m

Incl. Cloud

and ANZ

Plus run

costs

Incl.

seasonal

factors

+1%

ANZ 2024 Half Year Results
26

0

200

400

600

800

1,000

1,200

1,400

1,600

FY19FY20FY21FY22FY231H24

PRODUCTIVITY

Cumulative productivity savings, $m

1H24 sustainable productivity savings by category

Technology services$62m

Technology estate simplification through ongoing migration of applications to the Cloud,

software vendor consolidation, automation of engineering processes, lower network costs

Enablement, Other$59m

Head office optimisation across enablement functions

Customer service & distribution $36m

Digitisation enabling self-service adoption, automation of messaging interactions,

distribution network optimisation, streamlining credit processes

Product management$29m

Middle office workforce optimisation, increasing use of Group Capability Centres,

increasing online communications

Banking services / Transaction processing$15m

Automation of customer onboarding, home loan process automation, improving

workflow and decision making, system rationalisation

Largest impact from

productivity in a half

ANZ 2024 Half Year Results
27

1.Source: Loss rate data sourced from publicly available company financials. Peer bank categorisationof losses between IP and CP has been aligned to ANZ’s approach to aid comparability

2.EAD excludes amounts for the ‘Securitisation’ Basel class, as per APS330. Data provided is on a Post CRM basis, net of creditrisk mitigation such as guarantees, credit derivatives, netting and financial collateral

CREDIT QUALITY

Individual Provision Loss Rate

0.00

0.05

0.10

0.15

0.20

0.25

0.30

0.35

FY16FY17FY18FY19FY20FY21FY22FY231H24

ANZPeer 1Peer 2Peer 3

Individual Provision Charge (IP) / Average Gross Loans & Advances

1

, %

894

903

944

977

1,010

1,080

1,152

1,163

1,151

39

37

36

37

36

32

31

3030

Sep 16Sep 17Sep 18Sep 19Sep 20Sep 21Sep 22Sep 23Mar 24

Risk intensity (CRWA / EAD), %Exposure at Default, $b

10

15

20

25

30

35

Sep 16Sep 17Sep 18Sep 19Sep 20Sep 21Sep 22Sep 23Mar 24

Internal Expected Loss, bps

Total Exposures and Risk intensity

2

ANZ 2024 Half Year Results
28

1.Subset of a range of economic indicators shown. Economic forecasts also undertaken for international markets

2.12 months to December Year on Year change

3.Annual average: 12 months to December

4.The Downside Scenario is specified in terms of an index of economic stress. The economic variables shown represent a characterisationof the scenario to facilitate comparison

5.Residential property prices

CREDIT QUALITY

Collective Provision Balance, $b

100%

upside

100%

base case

100%

downside

100%

severe

1.35

1.93

3.28

10.00

1.79

1.51

0.73

Sep 23

1.93

1.59

0.53

Mar 24

4.03

4.05

100% Base caseScenario & weightsAdditional overlays

Scenario weightingsBase caseDownsideSevere

Mar 24

46%41%13%

Sep 23

46%41%13%

Impacts of economic scenarios

4

AustraliaNew Zealand

DownsideSevereDownsideSevere

GDPLowest over 3 years-1.1%-2.8%-1.3%-2.8%

UnemploymentPeak next 2 years6.8%10.5%6.8%8.7%

Property prices

5

Peak to trough drop-14%-48%-23%-52%

Base case forecasts

1

AustraliaNew Zealand

CY2024CY2025CY2024CY2025

Australia

GDP change

2

1.3%2.0%0.9%1.3%

Unemployment rate

3

4.1%4.3%4.5%5.3%

Residential property pricechange

2

5.7%5.0%3.0%5.0%

ANZ 2024 Half Year Results
29

13.34

13.50

11.85

0.83

0.15

0.04

Sep 23Cash

Profit

Underlying

R WA

(ex FX)

Net

dividend

Partial

sale of

AmBank

Capital

deduct.

& Others

Mar 24Suncorp

Bank

acquisition

Share

Buyback

Surplus

NOHC

Capital

Mar

24 pro

forma

-0.12

-0.64

-0.06

-1.23

-0.46

1.Additional $3b of FY24 pre-funding undertaken in FY23

CAPITAL, FUNDING & LIQUIDITY

APRA Level 2 Common Equity Tier 1 (CET1) Ratio, %

118

134

NSFR (Mar 24)LCR (1H24 avg)

100%

15

2

4

Senior Unsec.

Covered Bonds

Tier 2

NSFR & LCR Ratios, %

Wholesale funding, 1H24 issuance

1

ANZ 2024 Half Year Results
30

1.Excluding AmBank $21m loss on sale

2.1H24 ROE. Australia Retail, Australia Commercial, Institutional & New Zealand represent 75% of Group capital with the balanceofcapital held in Pacific and Group Centre (including Asia Partnerships, Suncorp Bank acquisition and Non Bank Group).

Australia Retail ROE excludes ANZ Plus investment spend. NZ ROE based on NZD

KEY MESSAGES

Strong

1H24 results

Consolidation and delivery

Diversification

served us well

Momentum across all 4 divisions

Progressed where we

said we would

Suncorp Bank, ANZ Plus,

Platforms, Productivity

Delivered

productivity gains

Funding a record proportion of

growth-oriented investment

Focused on

supporting customers

Fortress balance sheet, diverse

portfolio, proven team

118%

134%

NSFRLCR

(1H24 avg)

13.5%

CET1

CP

Balance

$4b

Financial performance

$m

Revenue contribution

4 major divisions, $b

Productivity savings

Cumulative from FY19, $b

Balance Sheet strength

Mar 24

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

FY19FY22FY231H24

1.8

1.8

3.3

3.1

2H23

1.7

1.8

3.6

2.9

1H24

10.0

10.0

3,584

3,573

3,552

5,223

5,153

5,132

2H231H24

(Ex AmBank)

1

1H24

Profit Before Provisions

Cash profit

Aus. Retail

Instit.

NZ

Aus. Comm.

0

100

200

300

400

500

600

700

0

2

4

6

8

10

12

14

Sep 22Mar 23Sep 23Mar 24

Customers (# ’000 LHS)

Total deposits ($b RHS)

ANZ Plus progress

Cumulative

ROE

2

25%

16%

15%

11%

2024 HALF YEAR
RESULTS

INVESTOR DISCUSSION PACK

GROUP PERFORMANCE

ANZ 2024 Half Year Results
32

SHAREHOLDER RETURNS

Dividend Per Share (DPS),centsCash Dividend Payout Ratio (DPOR), %Earnings Per Share (EPS),cents

70

72

81

83

72

74

94

FY21FY22FY23FY24

142

146

175

Final DPSInterim DPS

105

110

128

118

113

119

120

FY21FY22FY23FY24

218

229

247

Final EPSInterim EPS

67

65

64

70

63

65

79

FY21FY22FY23FY24

65%

65%

71%

DPORFinal DPORInterim DPOR

ANZ 2024 Half Year Results
33

1.Gross interest income and other operating income, net of credit impairment charges and non-controlling interests

SUPPORTING OUR STAKEHOLDERS

68%

6%

5%

11%

9%

1%

Our customers &

fixed income investors

Paying interest to our customers and

domestic and offshore debt investors,

enabling us to provide lending and

related services to our customers

Our people

Employing over 40,000 staff, paying salaries and

investing in their skills

Our shareholders

Paying dividends to superannuation funds and

other equity investors and increasing equity to

reinvest in the company’s future

Our suppliers and other partners

Technology, property and other products and

services to help support our customers

Government

Payingtaxes and Major Bank Levy,

supporting our broader community

Our customers & debt investorsOur peopleOur suppliers and other partnersIncome taxMajor bank levyShareholders

Distribution

of 1H24

Revenue

1

ANZ 2024 Half Year Results
34

1.EAD excludes amounts for ‘Securitisation’, and for ‘Other assets’ prior to March 2023 (included from March 2023 due to the implementation of APRA’s new capital framework). EAD data provided is on a Post CRM basis, net of credit risk mitigation

such as guarantees, credit derivatives, netting and financial collateral”

BALANCE SHEET COMPOSITION

Risk Weighted Assets, EOP $bExposure At Default

1

, EOP $bCustomer Deposits, EOP $bNet Loans & Advances, EOP $b

2%

13%

46%

12%

28%

Sep 22

4%

16%

42%

11%

27%

Mar 23

3%

16%

40%

11%

30%

Sep 23

4%

15%

40%

11%

30%

Mar 24

455

436

433

433

1%

15%

42%

18%

24%

Sep 22

1%

15%

43%

17%

24%

Mar 23

1%

15%

41%

18%

25%

Sep 23

0%

16%

39%

18%

27%

Mar 24

620

649

647

641

7%

12%

45%

6%

29%

Sep 22

8%

12%

45%

6%

29%

Mar 23

6%

12%

46%

6%

30%

Sep 23

6%

12%

44%

6%

32%

Mar 24

1,152

1,193

1,163

1,151

Australia RetailAustralia CommercialInstitutionalNew ZealandOther

0%

17%

31%

9%

43%

Sep 22

0%

17%

30%

9%

44%

Mar 23

0%

17%

30%

9%

44%

Sep 23

0%

17%

29%

9%

45%

Mar 24

672

690

707

715

ANZ 2024 Half Year Results
35

NET LOANS AND ADVANCES

Australia Commercial, $bAustralia Retail, $bInstitutional, $bNew Zealand, NZDb

6

284

Sep 22

6

295

Mar 23

6

306

Sep 23

6

316

Mar 24

290

301

312

322

+3%

2

20

38

Sep 22

1

20

39

Mar 23

1

21

40

Sep 23

0

22

42

Mar 24

60

60

62

64

+4%

26

2

101

Sep 22

25

1

102

Mar 23

25

1

105

Sep 23

24

2

107

Mar 24

129

128

131

133

+1%

145

41

21

Sep 22

148

41

19

Mar 23

145

45

20

Sep 23

143

45

18

Mar 24

207

208

210

206

-2%

Home Loans

Cards, Personal Loans & Other

SME Banking

Specialist Business

Central Functions

Home Loans

Other Personal

Business

Corporate Finance

Markets

Transaction Banking

ANZ 2024 Half Year Results
36

1.Excluding Markets Business Unit

CUSTOMER DEPOSITS

Australia Commercial, $bAustralia Retail, $bInstitutional, $bNew Zealand, NZDb

26

23

22

21

65

62

65

67

16

27

33

37

43

44

45

47

Sep 22Mar 23Sep 23Mar 24

150

156

165

172

+5%

30

29

26

26

61

57

57

57

21

2733

Sep 22Mar 23

30

Sep 23Mar 24

112

113

113

116

+2%

44

41

39

22

22

21

38

42

46

49

Sep 22Mar 23Sep 23

21

39

Mar 24

104

105

106

109

+3%

117

103

106

107

38

46

46

43

106

128

113

98

2

Sep 22

1

Mar 23

1

Sep 23

1

Mar 24

263

278

266

249

-6%

Transact

Savings

Term Deposits

Offset

Transact

Savings

Term DepositsTransact

Savings

Term DepositsPayments & Cash Mgmt

Term Deposits

1

Markets

Other

ANZ 2024 Half Year Results
37

TOTAL OPERATING INCOME

Total Income,$bOther Operating Income, $bNet Interest Income,$b

0.2

1.8

3.4

1.8

3.3

1H23

0.4

1.8

3.3

1.8

3.1

2H23

0.3

1.8

3.6

1.7

2.9

1H24

10.5

10.410.3

Australia Retail

Australia Commercial

Institutional

New Zealand

Other

0.2

1.6

2.1

1.6

3.0

1H23

0.2

1.6

2.0

1.6

2.7

2H23

0.2

1.6

1.9

1.6

2.6

1H24

8.5

8.1

7.9

Australia Retail

Australia Commercial

Institutional

New Zealand

Other

1.0

0.9

1.3

0.9

1.0

0.9

0.3

0.2

0.1

0.0

1H23

0.1

2H23

0.1

1H24

2.0

2.3

2.5

Markets

Fee & comm.

Other

Share of associates’ profit / (loss)

ANZ 2024 Half Year Results
38

1.Group Net Interest Margin for each Half Year as reported in the original Results Announcement for each financial period

REPORTED GROUP EX MARKETS RISK ADJUSTED NET INTEREST MARGIN

TREND

1

Group ex Markets NIM, bps

Flat or declining AUD Official Cash Rate throughout this time period

200

500

150

250

300

350

450

550

400

100

1H122H121H132H131H142H141H152H151H162H161H172H171H182H181H192H231H241H202H201H212H211H222H221H232H19

Risk Adjusted NIM ex MarketsGroup NIM ex Markets

ANZ 2024 Half Year Results
39

1.Excluding Markets Business Unit

RISK ADJUSTED MARGIN

Group

1

Australia CommercialAustralia RetailNew Zealand, NZDInstitutional

1

Net Interest Income / Avg Credit Risk Weighted Assets (CRWA), %

Avg Credit Risk Weighted Assets (CRWA),$b

5.195.19

5.10

1H232H231H24

6.42

5.50

4.92

1H232H231H24

2.94

3.51

3.67

1H232H231H24

6.16

5.42

5.57

1H232H231H24

8.37

8.84

8.70

1H232H231H24

1H232H231H24

322

310

312

1H232H231H24

94

98

106

1H232H231H24

130

111

106

1H232H231H24

56

62

61

1H232H231H24

39

36

36

ANZ 2024 Half Year Results
40

RISK ADJUSTED RETURN

GroupAustralia CommercialAustralia RetailNew Zealand, NZDInstitutional

Profit Before Provisions / Avg Total Risk Weighted Assets (RWA), %

Avg Total Risk Weighted Assets (RWA),$b

2.46

2.40

2.38

1H232H231H24

2.62

2.14

1.81

1H232H231H24

2.09

2.12

2.47

1H232H231H24

3.58

3.13

3.23

1H232H231H24

4.30

4.37

4.20

1H232H231H24

1H232H231H24

452

433

431

1H232H231H24

123

122

130

1H232H231H24

201

179

172

1H232H231H24

70

77

74

1H232H231H24

52

48

47

ANZ 2024 Half Year Results
41

1.Prior periods have been restated to reflect the latest business structure

2.Capitalised software balances sourced from publicly available company financials. Peer numbers are based on the most recentlydisclosed financial disclosures

OPERATING EXPENSES

Total expenses

1

, $bFTE by geography, ‘000

0.6

0.6

1.3

0.7

1.7

1H23

0.6

0.7

1.4

0.7

1.8

2H23

0.6

0.7

1.4

0.8

1.7

1H24

5.0

5.1

5.2

Australia Retail

Australia Commercial

Institutional

New Zealand

Other

ANZ 2024 Half Year Results

Capitalised Software Balance

2

, $b

0.5

1.0

1.5

2.0

2.5

3.0

FY

15

FY

17

FY

19

FY

21

FY

23

1H

24

ANZPeer 1Peer 2Peer 3

1H24 ANZ Opex

rate 82%

19.6

7.3

13.0

Mar 23

19.6

7.2

13.5

Sep 23

19.3

7.2

13.7

Mar 24

39.8

40.3

40.3

AustraliaNew ZealandRest of the World

ANZ 2024 Half Year Results
42

1H24 quarterly

trends

1H24 quarterly

trends

NET INTEREST MARGINS (NIM) – HALF YEARLY TRENDS

1

NIM –Regional View, bpsNIM –Divisional View, bps

1H222H221H232H231Q242Q24

Avg 1H24 AIEA

2

, $b

Rest of World $63b

Australia $418b

New Zealand $140b

Avg 1H24 AIEA

2

, $b

Aus Retail $269b

NZ Division $123b

Aus Comm.

3

$64b

Institutional ex-

Markets $163b

1H222H221H232H231Q242Q24

Rest of worldAustraliaNew ZealandAus RetailAus Comm.Institutional ex-MarketsNZ Division

1.Group excluding Markets and Treasury

2.AIEA: Average interest earning assets

3.Australia Commercial division generates positive net interest income from surplus deposits held. Accordingly, $58.6b of average deposits for the March 2024 quarter (Dec 23 quarter: $57.6b; Sep 23 quarter: $57.3b; Jun 23 quarter: $57.9b) have

been included within average net interest earning assets for the net interest margin calculation to align with internal management reporting view. AIEA of $64b presented above represents lending assets only

2024 HALF YEAR
RESULTS

INVESTOR DISCUSSION PACK

DIVISIONAL PERFORMANCE

ANZ 2024 Half Year Results
44

1.Refers to simple deals via broker and mobile lender channels

2.% of customers (in-use transaction or savings accounts that are eligible for digital access) who have logged on to ANZ App or ANZ Internet Banking in the last 30 days

3.Part of ANZ Non-Bank Group

4.Everyday Banking, Wealth & Business accounts sold through Retail channels (excludes Home Loans)

AUSTRALIA RETAIL

Growing digital engagement

% of accounts opened through Retail digital

channels

4

Home loan

capability

Customer

engagement

Innovation &

partnerships

•Maintained time to first decision

1

within 2 days

•Broker NPS improved 16 points to highest ever level

•Enabled lending growth 1.5x system (Investor: 2.1x)

•4.1 million digitally active users

•83% customers regularly engage digitally

2

•Growing MFI customer base - >100k larger vs 1H23

•Behavioural Biometrics drove 33% reduction in

customer scam losses vs 2H23

•45% increase in AI closed customer conversations in

our Contact Centre, reducing banker intervention

•Cashrewards

3

members grew 22% to 2.3 million

FY21FY22FY231H24

56%

60%

69%

70%

Growth Rates 1H24 vs 1H23 / Mar 24 vs Mar 23 unless stated otherwise

ANZ 2024 Half Year Results
45

Continuing Operations including Large / Notable items

1.Net interest income divided by average Credit Risk Weighted Assets (CRWA)

2.Cash profit divided by average Risk Weighted Assets

AUSTRALIA RETAIL –FINANCIAL PERFORMANCE

IncomeReturns Expenses

Total expenses, $mIncome composition, $mCash Profit, $m

Full time equivalent staff (FTE)Net interest margin (NIM)Risk adjusted returns

3,015

2,694

2,608

296

1H23

374

2H23

301

1H24

3,311

3,068

2,909

1,703

1,758

1,735

1H232H231H24

1,064

874

794

1H232H231H24

Net Interest IncomeOther Operating Income

11,199

11,313

11,383

Mar 23Sep 23Mar 24

1.73%

1.43%

1.22%

5.40%

5.01%

4.49%

1H232H231H24

Return / Avg RWA

2

Revenue / Avg RWA

2.38%

2.06%

1.94%

6.42%

5.50%

4.92%

1H232H231H24

NIMRisk Adj. NIM

1

ANZ 2024 Half Year Results
46

62

65

67

27

33

37

44

45

47

23

22

21

Mar 23Sep 23Mar 24

156

165

172

295

306

316

6

Mar 23

6

Sep 23

6

Mar 24

301

312

322

AUSTRALIA RETAIL –FINANCIAL STRENGTH

Balance sheetCredit quality Exposures

Exposure at Default & Risk Weighted Assets, $bNet Loans and Advances (NLA), $bTotal Provision Charge/(Release), $m

Credit Risk Weighted Assets (CRWA) EOP &

intensity, $b

Customer Deposits, $bCollective Provision Balance, $m

341

354

362

118

128

130

Mar 23Sep 23Mar 24

EADR WA

27.5%

29.3%

29.9%

94

Mar 23

104

Sep 23

108

Mar 24

50

49

32

48

1H23

5

2H23

-6

1H24

82

53

43

Individual ProvisionCollective Provision

949

954

948

1.01%

0.92%

0.87%

Mar 23Sep 23Mar 24

Collective Provision balanceCP coverage

1

1.CP as a % of Credit Risk Weighted Assets (CRWA)

SavingsTerm DepositsOffsetTransact

Home LoansCards, Personal Loans & Other

CR WATotal CRWA/EAD

ANZ 2024 Half Year Results
47

6

6

6

4

6

8

10

12

14

16

Cards, Personal Loans & Other

20

40

120

140

160

180

Sep

19

Mar

20

Sep

20

Mar

21

Sep

21

Mar

22

Sep

22

Mar

23

Sep

23

Mar

24

AUSTRALIA RETAIL –CONTRIBUTION

Group & Retail contribution, 1H24

Net Loans and Advances (NLA)

45%55%

28%

72%

22%

78%

27%

73%

Australia Retail

Rest of Group

Customer DepositsCash Profit After Tax

Income

Total RetailOffset balances

Home Loans

295

306

316

Mar 23Sep 23Mar 24

$b

$b

ANZ 2024 Half Year Results
48

1.Including Commercial customer revenue in Institutional and Retail

2.Refers to Small Business Banking

3.ANZ and Worldline hold 49% and 51% interest respectively

AUSTRALIA COMMERCIAL

Momentum in Digital Solution

Commercial

customer

contribution

Commercial

innovation

Commercial

strength

•~24% of total group revenue

1

•~64% of customers have at least one Retail product

•~70% of Transactive Global users are Commercial

customers

•~$1.80 in deposits for every $1.00 in loans

•~82% of exposures fully are secured

•Revenue on RWA 7.45%, up 53bps vs PCP

•~10% reduction in Time to Yes & Time to Money

2

•~35% increase in digital transaction account

openings

•ANZ Worldline

3

Tap to Pay added for Android

0

100

200

300

400

500

600

700

Jan

23

Mar

23

May

23

Jul

23

Sep

23

Nov

23

Jan

24

Mar

24

Sep

22

Nov

22

Drawn FUM $mApplications #

GoBizApplications & Drawn FUM, Index Sep 22 = 100

Growth Rates 1H24 vs 1H23 / Mar 24 vs Mar 23

ANZ 2024 Half Year Results
49

1.Net interest income / average Credit Risk Weighted Assets (CRWA)

2.Cash profit divided by average Risk Weighted Assets

AUSTRALIA COMMERCIAL – FINANCIAL PERFORMANCE

IncomeReturns Expenses

Total expenses, $mIncome composition, $mCash Profit, $m

Full time equivalent staff (FTE)Net interest margin (NIM)Risk adjusted returns

1,632

1,592

1,580

175

1H23

190

2H23

169

1H24

1,807

1,782

1,749

685

738

763

1H232H231H24

739

701

665

1H232H231H24

Net Interest IncomeOther Operating Income

3,607

3,514

3,442

Mar 23Sep 23Mar 24

2.83%

2.93%

2.83%

6.92%

7.45%

7.45%

1H232H231H24

Return / Avg RWA

2

Revenue / Avg RWA

2.72%

2.67%

2.60%

8.37%

8.84%

8.70%

1H232H231H24

NIMRisk Adj. NIM

1

ANZ 2024 Half Year Results
50

57

57

57

27

30

33

29

26

26

Mar 23Sep 23Mar 24

113

113

116

1.Asset Finance run-off businesses and April 23 divested Investment Lending business have been excluded from NLAs and Customer Deposits

2.CP as a % of Credit Risk Weighted Assets (CRWA)

AUSTRALIA COMMERCIAL – FINANCIAL STRENGTH

Balance sheetCredit quality Exposures

Exposure at Default & Risk Weighted Assets, $bNet Loans and Advances

1

(NLA), $bTotal Provision Charge, $m

Credit Risk Weighted Assets (CRWA) EOP &

intensity, $b

Customer Deposits

1

, $bCollective Provision Balance, $m

59

61

64

Mar 23Sep 23Mar 24

71

73

75

47

47

47

Mar 23Sep 23Mar 24

EADR WA

50.2%

49.2%

49.1%

36

Mar 23

36

Sep 23

37

Mar 24

CR WATotal CRWA/EAD

57

33

26

9

1H23

8

2H23

9

1H24

66

41

35

Individual ProvisionCollective Provision

1,033

1,041

1,050

2.90%

2.90%

2.86%

1H232H231H24

Collective Provision balanceCP coverage

2

TransactTerm DepositsSavings

ANZ 2024 Half Year Results
51

AUSTRALIA COMMERCIAL – CONTRIBUTION

Group & Commercial contribution, 1H24

Net Loans and Advances (NLA)

9%

91%

17%

83%

19%

81%

18%

82%

Australia Commercial

Rest of Group

Customer Deposits

Cash Profit After Tax

Income

38

39

40

42

20

20

21

22

2

Sep 22

1

Mar 23

1

Sep 23

0

Mar 24

60

60

62

64

SME BankingSpecialist BusinessCentral Functions

77

77

77

79

35

36

36

37

0

Sep 22

0

Mar 23Sep 23Mar 24

112

113

113116

SME BankingSpecialist BusinessCentral Functions

$b

$b

ANZ 2024 Half Year Results
52

1.State and territories based on primary postcode. ‘Other’ refers to exposures not reported against a specific state. Some postcodes occur across two states

2.Fully Secured on a market value basis. Other includes loans secured by cash or via sovereign backing

Diversified portfolio –Geographical viewSecurity profile

Diversified portfolio –Industry view

% of Exposure at Default (EAD)

2

Mar24 % of Exposure at Default (EAD)

1

Mar24 % of Exposure at Default (EAD)

32%

28%

16%

11%

8%

5%

V I C / TA S

NSW/ACT

QLD

WA

SA/NT

Other

25%

21%

8%

8%

6%

6%

5%

16%

5%

Comm. Property & Construction

Agri., Forestry & Fishing

Retail Trade

Other Property & Bus. Services

Manufacturing

Health & Community Services

Accom. Cafes & Restaurants

Wholesale Trade

Other Industries

81%81%

82%

11%11%

10%

5%5%5%

3%

Mar 23

3%

Sep 23

3%

Mar 24

Fully SecuredPartially SecuredUnsecuredOther

AUSTRALIA COMMERCIAL – COMPOSITION & RISK WEIGHT INTENSITY

ANZ 2024 Half Year Results
53

NEW ZEALAND

Long term improvement in efficiency

Cost to income ratio %

Market

strength

Digital

engagement

Well managed

portfolio

•#1 market position in New Zealand, incl. Home

Loans, Agri and KiwiSaver

•#1 Brand Consideration among banks in NZ

•~1.8m digitally active customers

•~1.2m customers are registered for Voice ID, up

5% on Sep 23

•FastPay Tap, streamlined mobile payments

acceptance

•Return on RWA 2.31%, up 13 bps on 2H23

•~$0.82 in deposits for every $1.00 in loans

•~0 bps average loss rate in 1H24

45

40

39

36

38

FY11FY15FY19FY231H24

ANZ 2024 Half Year Results
54

NEW ZEALAND DIVISION – FINANCIAL PERFORMANCE

IncomeReturns Expenses

Total expenses, NZDmIncome composition, NZDmCash Profit, NZDm

Full time equivalent staff (FTE)Risk adjusted returns

2,4

1,721

1,694

1,692

216

1H23

227

2H23

224

1H24

1,937

1,921

1,916

689

719

729

1H232H231H24

839

837

852

1H232H231H24

Net Interest IncomeOther Operating Income

6,785

6,766

6,754

Mar 23Sep 23Mar 24

1.Net interest income divided by average Credit Risk Weighted Assets (CRWA)

2.Metrics impacted by increase in Risk Weighted Assets with the implementation of APRA Capital Review in FY23

3.Cash profit divided by average Risk Weighted Assets

4.1H24 Credit Risk Weighted Assetsimpacted by the implementation of the new NZ Agri credit model ~$3.5b, with the Agri overlay removed

2.41%

2.18%

2.31%

5.56%

5.00%

5.21%

1H232H231H24

Return / Avg RWA

3

Revenue / Avg RWA

Net interest margin (NIM)

2.67%

2.60%

2.56%

6.16%

5.42%

5.57%

1H232H231H24

NIMRisk Adj. NIM

1,2

ANZ 2024 Half Year Results
55

1.Metrics impacted by increase in Risk Weighted Assets with the implementation of APRA Capital Review in FY23

2.CP as a % of Credit Risk Weighted Assets (CRWA)

3.1H24 Credit Risk Weighted Assetsimpacted by the implementation of the new NZ Agri credit model ~ $3.5b, with the Agri overlay removed

NEW ZEALAND DIVISION – FINANCIAL STRENGTH

Balance sheetCredit quality Exposures

1,3

Exposure at Default & Risk Weighted Assets,

NZDb

Net Loans and Advances (NLA), NZDbTotal Provision Charge, NZDm

Credit Risk Weighted Assets (CRWA) & Intensity,

NZDb

Customer Deposits, NZDb

Collective Provision Balance, NZDm

149

151

153

77

76

73

Mar 23Sep 23Mar 24

EADR WA

62

63

60

41.7%

41.9%

39.3%

Mar 23Sep 23Mar 24

CR WATotal CRWA/EAD

72

21

10

1H23

19

2H23

14

-10

1H24

82

40

4

Individual ProvisionCollective Provision

580

601

591

0.93%

Mar 23

0.95%

Sep 23

0.99%

Mar 24

Collective Provision balanceCP coverage

2,3

128

131

133

Mar 23Sep 23Mar 24

22

2121

42

46

49

41

39

39

Mar 23Sep 23Mar 24

105

106

109

SavingsTerm DepositTransact

ANZ 2024 Half Year Results
56

NEW ZEALAND DIVISION – CONTRIBUTION

Group & New Zealand Division contribution, 1H24 (AUD)

Net Loans and Advances (NLA)

17%

83%

17%

83%

22%

78%

16%

84%

New Zealand ContributionRest of Group

Customer Deposits

Cash Profit After Tax

Income

103

106

109

25

25

24

Mar 23Sep 23Mar 24

128

131

133

PersonalBusiness & Agri

86

88

91

19

18

18

Mar 23Sep 23Mar 24

105

106

109

PersonalBusiness & Agri

NZDb

NZDb

ANZ 2024 Half Year Results
57

1.Housing includes business loans secured by residential properties

2.Business excludes business loans secured by residential properties

3.Source: RBNZ, market share at NZ Geography level

4.1H24 had seen a shift of ~$1.2b of housing loans from the banking sector to the non-bank lending sector. The market share as at 1H24 after normalising this impact is 30.4%

NEW ZEALAND DIVISION – BALANCE SHEET

Housing

1

AgriBusiness

2

ANZ Performance, NZDb

ANZ Performance, NZDb

ANZ Performance, NZDb

Relative to system growth

3,4

Relativeto system growth

3

Relative to system growth

3

0

50

100

150

Mar 23Sep 23Mar 24

104.6

107.3

109.5

Owner OccupiedResidential Investment Loan

0

5

10

Mar 23Sep 23Mar 24

7.3

6.9

6.6

Other lendingCommercial Property

0

10

20

Mar 23Sep 23Mar 24

15.115.1

15.0

DairySheep, cattle and grainOther

30.1%

1H23

30.4%

2H23

30.5%

1H24

1.6%

0.4%

1.7%

2.6%

1.5%

1.9%

System growthANZ growthMarket share

21.8%

1H23

21.3%

2H23

20.5%

1H24

0.4%

-0.3%

0.0%

-2.0%

1.8%

-2.1%

24.8%

1H23

24.6%

2H23

24.6%

1H24

0.4%

-1.2%

0.8%

-0.2%

0.0%

0.1%

ANZ 2024 Half Year Results
58

Financial

Wellbeing

•Proactively contacted over 200k homeowner customers to offer extra support

•More than 8.5k customers completed a Home Loan Check In

•Over 90k interactions with our Financial Wellbeing Hub in the last six months

Fraud/Scams

•Expanded scam awareness via social media, featuring engaging content on avoiding scams

•ANZ Fraud Check, has seen more than 600k texts sent in the last 12 months checking whether a transaction is authentic

•Over 86k customers have taken advantage of new in-app controls designed to give further protection, alongside Card Tracker

functionality released in FY23

Home

Lending

•Blueprint to Build, helped ~13k customers build a new home with ~$8b of discounted lending through the scheme to date

•Good Energy Home Loan, making your home and transport more energy efficient, to date total lending of ~$0.5b

Business

•Launched HOWTWO Small Business Support Programme, assisting business through the crucial first two years

•Continued support for regional businesses seeking to reinvest after devastating extreme weather events, through Business Regrowth

Loans and North Island Weather Events Loan Guarantee Scheme

KiwiSaver

•To date, supported over 100k Kiwis realise home ownership ambitions with KiwiSaver first home withdrawals

•Introduced the new high growth fund that supports customers with their long-term investing goals

•Accredited by the Responsible Investment Association Australasia (RIAA) as a Leader in responsible investing

CUSTOMER ENGAGEMENT

ANZ 2024 Half Year Results
59

1.Includes Gross Impaired Assets and Hardship accounts. ANZ delinquencies are calculated on a missed payment basis for amortisingand Interest Only loans. Australia Home Loans 90+ between Mar-20 and Jun-20 excludes eligible Home Loans

accounts that had requested COVID-19 assistance but due to delays in processing had not had the loan repayment deferral applied to the account

AUSTRALIA & NEW ZEALAND 90+ DAYS PAST DUE (DPD)

Consumer portfolio

1

90+ DPD as a % of total portfolio balances

0.25

0.50

0.75

1.00

1.25

1.50

0.00

Sep

18

Dec

18

Mar

19

Jun

19

Sep

19

Mar

20

Jun

20

Sep

20

Dec

20

Mar

21

Jun

21

Sep

21

Dec

21

Mar

22

Jun

22

Sep

22

Dec

22

Mar

23

Jun

23

Sep

23

Dec

23

Mar

24

Dec

19

Australia Home LoansAustralia Consumer CardsNew Zealand Home Loans

ANZ 2024 Half Year Results
60

1.Excludes: Balance Sheet Trading and Derivative Valuation Adjustments

2.Institutional ex Markets Net Interest Income divided by average Credit Risk Weighted Assets

3.Lending NIM represents Corporate Finance and Trade & Supply Chain

4.Return: Cash profit divided by average Risk Weighted Assets

INSTITUTIONAL – SUMMARY

1,118

1,439

1,418

1,432

1,282

1,613

1,584

1,794

2H191H232H231H24

2,400

3,052

3,003

3,226

225

294

351

367

152

194

227

236

2H191H232H231H24

Risk Adjusted MarginRisk Adjusted Lending Margin

72%

28%

Sep 19

78%

22%

Mar 23

78%

22%

Sep 23

78%

22%

Mar 24

235

276

271

260

Investment Grade (EAD)

Non Investment Grade (EAD)

52.2%

163

Sep 19

41.8%

150

Mar 23

40.3%

144

Sep 23

40.4%

141

Mar 24

CRWACredit RWA/EAD (ex Markets)

1.2%

1.7%

0.4%

2H19

1.4%

2.0%

1.7%

1H23

1.4%

2.1%

1.5%

1.5%

2.3%

2.0%

1H242H23

Aus. & PNGNew Zealand International

Sep 19Mar 24

71

107

2H191H24

158

341

LendingNon Lending

79

87

2H191H24

Operational / At-call

Deposits ($b)

# of Digital

Payments Processed (m)

Deposit NIM

(bps)

Returns

4

,%

Customer Franchise Revenue

1

, $m

Risk Adjusted NIM

2,3

, bpsTransactional Deposits & Payments

Credit Risk Weighted Assets (CRWA) & intensity,

$b

$b

Investment Grade (ex Markets), $b

ANZ 2024 Half Year Results
61

1.Net Interest Income divided by Average Interest Earning Assets

2.Net interest income divided by average Credit Risk Weighted Assets (CRWA)

3.Cash profit divided by average Risk Weighted Assets

INSTITUTIONAL – FINANCIAL PERFORMANCE

IncomeReturns Expenses

Total expenses, $mIncome composition, $mCash Profit, $m

Full time equivalent staff (FTE)Risk adjusted returns, %

1,340

1,388

1,444

1H232H231H24

6,314

6,366

6,310

Mar 23Sep 23Mar 24

1.58%

1.51%

1.77%

3.43%

3.66%

4.15%

1H232H231H24

Return / Avg RWA³Revenue / Avg RWA

723

609

665

248

251

259

618

500

598

1H232H231H24

1,589

1,360

1,522

Aus. & PNGNZInternational

Net interest margin (NIM), %

2.26%

2.36%

2.39%

2.94%

3.51%

3.67%

1H232H231H24

NIM ex Markets

1

Risk Adj. NIMex Markets

2

2,071

1,969

1,882

1,373

1,321

1,687

1H232H231H24

3,444

3,290

3,569

Net Interest IncomeOther Operating Income

ANZ 2024 Half Year Results
62

1.EAD excludes amounts for ‘Securitisation’, and for ‘Other Assets’ prior to March 2023 (included from March 2023 due to the implementation of APRA’s new capital framework), whereas CRWA is inclusive of these asset classes as per APS 330. EAD

data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral

2.Deposits balances reduced driven by a lower short tenor Markets term deposits (as a result of lower asset funding requirements)

3.CP as a % of Credit Risk Weighted Assets (CRWA)

INSTITUTIONAL – FINANCIAL STRENGTH

Balance sheetCredit quality Exposures

Mar 23Sep 23Mar 24

541

183

529

175

508

171

EADR WA

41.8%

40.3%

40.4%

150

Mar 23

144

Sep 23

141

Mar 24

30

43

-79

-36

-49

5

1H232H231H24

-74

-6

-6

IPCP

Mar 23Sep 23Mar 24

208

210

206

102

102

103

152

140

24

Mar 23

24

Sep 23

24

122

Mar 24

2

278

266

249

Aus. & PNGNZInternational

1,451

1,425

1,458

0.97%

Mar 23

0.99%

Sep 23

1.04%

Mar 24

CP BalanceCP Coverage

3

Credit RWA/EAD (ex Markets)CR WA

Exposure at Default

1

& Risk Weighted Assets, $b

Net Loans and Advances (NLA), $bTotal Provision Charge, $m

Credit Risk Weighted Assets (CRWA) & intensity, $bCustomer Deposits, $bCollective Provision Balance (CP), $m

ANZ 2024 Half Year Results
63

INSTITUTIONAL – CONTRIBUTION

29%

71%

34%

66%

43%

57%

39%

61%

Institutional ContributionRest of Group

148

145

143

41

45

45

Mar 23

20

Sep 23

18

Mar 24

208

210

206

19

Corporate FinanceTransaction BankingMarkets

103

106

107

46

46

43

128

113

98

1

Mar 23

1

Sep 23

1

Mar 24

278

266

249

Payments & Cash Mgmt

1

Term Deposits

2

MarketsOther

1.Payments & Cash Management excluding Term Deposits

2.Excluding Markets Business Unit

Group & Institutional contribution, 1H24

$b

$b

Net Loans and Advances (NLA)

Customer Deposits

Cash Profit After Tax

Income

ANZ 2024 Half Year Results
64

1.Trade: Trade and Supply Chain; PCM: Payments and Cash Management

INSTITUTIONAL – INCOME

Income composition by product

1

, $mIncome composition by region, $m

1,196

1,180

1,190

243

238

242

862

922

916

1,149

958

1,212

-6

1H23

-8

2H23

9

1H24

3,444

3,290

3,569

Corporate FinanceTradePCMOtherMarkets

1,569

485

1,390

1H23

1,608

481

1,201

2H23

1,673

501

1,395

1H24

3,444

3,290

3,569

Aus. & PNGNew Zealand

International

ANZ 2024 Half Year Results
65

INSTITUTIONAL MARGINS

1

Risk Adjusted NIM drivers, bps

151

148

145

161

168

173

171

194

227

236

132

127

131

148

149

147

143

148

150

151

85

79

67

46

41

39

34

60

82

8787

0

50

100

150

200

250

1H192H191H202H201H212H211H222H221H232H231H24

Lending Risk Adjusted Margin

2,3

Lending NIM

2,4

Deposit NIM

5

Risk Adjusted NIM –by geography, bps

InstitutionalAustralia & PNG

New ZealandInternational

Lending & Deposit NIM, bps

1

15

2H23MixDeposit

Margins

Asset

Margins

Model /

Methodology

1H24

351

00

367

202

208

208

240

1H212H211H222H221H232H231H24

294

351

367

222

230

222

253

1H212H211H222H221H232H231H24

292

360

373

149

147

156

188

1H212H211H222H221H232H231H24

274

341

355

243

263

287

332

1H212H211H222H221H232H231H24

355

347

371

1.Institutional ex Markets Net Interest Income divided by average Credit Risk Weighted Assets

2.Lending NIM represents Corporate Finance and Trade & Supply Chain

3.RiskAdjusted Lending Margin iscalculated as NetInterest Income divided by average Credit Risk Weighted Assets for Corporate Finance andTrade & Supply Chain

4.Net Interest Income divided by Average Interest Earning Assets for Corporate Finance and Trade & Supply Chain

5.Deposit NIM represents Net Interest Income divided by Net Internal Assets for Payments & Cash Management

ANZ 2024 Half Year Results
66

1.Trade: Trade & Supply Chain, PCM: Payments and Cash Management

2.EAD excludes amounts for ‘Securitisation’, and for ‘Other Assets’ prior to March 2023 (included from March 2023 due to the implementation of APRA’s new capital framework), whereas CRWA is inclusive of these asset classes as per APS 330. EAD

data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral

INSTITUTIONAL – CREDIT RISK WEIGHTED ASSETS (CRWA)

CRWA average by product

1

, $b

CRWA movement HoH, EOP $b

CRWA average by region, $b

Exposure at default

1,2

, $b

108

88

85

35

34

35

19

3

1H23

19

3

2H23

18

3

1H24

165

145

141

Corporate FinanceTradeMarketsOther

3

1

Sep 23FXModel /

Methodology

VolumeRisk

Migration

DerivativesMar 24

144

-1

-6

0

141

211

205

198

60

62

57

265

258

248

5

Mar 23

4

Sep 23

5

Mar 24

541

529

508

Corporate FinanceTradePCMMarkets

86

19

60

1H23

71

20

54

2H23

72

20

49

1H24

165

145

141

Aus. & PNGNZInternational

ANZ 2024 Half Year Results
67

INSTITUTIONAL – MARKETS INCOME COMPOSITION

Markets Income composition, $m

Markets avg. Value at Risk (99% VaR), $m

31

67

88

82

75

36

50

70

83

8

19

21

18

17

8

11

11

13

20

40

60

80

100

10

20

30

40

1H202H201H212H211H222H221H232H231H24

Non-traded (LHS)Traded (RHS)

•Traded VaR increased slightly due to a modest increase in risk

positioning.

•Non-TradedVaRincreasedasthevolumeandtenorinLiquidity

portfoliobondholdingsgrew(particularlyinsemi-government

bonds).

437

253

307

263

324

381

407

370

394

290

338

128

124

181

111

158

189

232

72

52

53

80

118

103

248

139

60

53

112

76

125

238

468

402

445223

206

356

270

284

131

59

24

1H202H20

43

21

1H21

32

7

2H21

32

-1

1H22

30

-26

2H22

36

1H23

35

18

2H231H24

1,164

1,490

1,040

931

812

755

1,149

958

1,212

Foreign Exchange

Rates

Commodities

Credit and Capital Markets

Balance Sheet

Derivative val/n adj.

ANZ 2024 Half Year Results
68

1.A risk-off environment is broadly defined as one where credit spreads widen, risk-free bond yields fall, equities sell off, volatility increases, and USD strengthens

CONSISTENCY OF MARKETS INCOME

Markets historical monthly income, $mCharacteristics of monthly income distribution

Historical monthly revenue distribution (FY15-1H24)

•1H24 revenue of $1,212m exceeded the long run through-the-cycle performance of the

Markets business.

•Over the last 9 years, monthly revenue has followed close to a normal distribution, with

average monthly income ~$170m with a standard deviation of ~$48m. This stability is

driven by a set of "core" customers who deal with ANZ Markets on a regular basis and

across multiple geographies and products. This provides important diversification

benefits to Group revenues.

•Franchise Income tends to be higher during periods that exhibit moderate levels of

market volatility, and where market risks broadly follow directional trends. Moderate

volatility encourages customer activity, while directional trends provide opportunities

from more consistent trading revenues. Such conditions typically arise in traditionally

"risk off

1

" environments but can also arise in the context of positive market sentiment.

This was generally observed in 1H24 as it appeared that major economies would achieve

a ‘soft’ landing as inflation slows without material downside impacts on labour markets

and economic growth.

14%

75%

11%

202 (1H24 Average)

176 (FY23 Average)

170 (9Y Historical Average)

ANZ 2024 Half Year Results
69

1.Deposit NIM represents Net Interest Income divided by Net Internal Assets for Payments & Cash Management

2.Revenue includes Other Operating Income, representing fees and commission income that does not necessarily increase in proportion to deposit volumes

PAYMENTS & CASH MANAGEMENT

PCM Deposit Volumes & Margins

1

71

116

103

106

107

31

37

46

46

43

Sep 19Sep 22Mar 23Sep 23Mar 24

102

153

149

152

150

Term DepositsOperational / At-call

PCM Deposit Volumes & Rate Sensitivity,$b

PCM Revenue by Geography, $m

142

159

174

180

134

138

253

261

235

435

392

450

488

501

2H192H221H232H231H24

652

672

862

922

916

83

Aus. & PNGInternationalNZ

1.71% ($107b) of deposits are Operational / At-call deposits, of which:

o~90% are contractually linked to central bank rates (more common in

AU/NZ) or negotiated rates that typically reprice with central bank cash

rate movements (negotiated rates are more common in International)

o~10% representing zero/low-rate deposits

$150b

Change vs

pre-pandemic

1H24 vs 2H19

Volumes

+$48b, +47%

2H192H221H232H231H24

0.79%0.60%0.82%0.87%0.87%

Deposit Margin %

Margins

+8bps

Revenue

2

+$264m, +40%

29%

49%

11%

11%

Term Deposits

Operational / At-call (AUPNG)

Operational / At-call (INTL)

Operational / At-call (NZL)

Rate Insensitive deposits: ~10% of Operational / At-call deposits

•The relationship between cash rates and deposit margins is not linear and can be

impacted by changes in mix and customer preferences

•Excluding periods of “zero interest rate policy” margins have ranged from ~0.75% to

~0.90%

Balance, $b

ANZ 2024 Half Year Results
70

76231312411400

Digital self serviceData insightsAPI integrationIncidents per million payments

1.Number of payments

2.Subset of total payments

3.Platform Cash Mgt. Accounts- Note: Reduction between March 2023 and March 2024 includes one-off bulk closure of ~45k inactive accounts in 1H24

4.Total deposit balances in Australia virtual client monies accounts

DIGITAL PLATFORMS – SCALABLE OPERATING LEVERAGE, CAPITAL LIGHT

•Payments made by customers to their

suppliers and employees through our digital

channels.

•Covers payments initiated viaWeb & Mobile,

direct integration with ANZ or via agency

agreements whereby ANZ clears payments

on behalf of other banks.

•Automated payments initiated via direct

integration between the banks and our

customers’ systems.

•Enables a high degree of automation and

control for customers, replacing manual

processes with a scalable alternative that

removes the need for human intervention.

•A service whereby ANZ clears & settles real-

time payments for customers of Appointer

banks on their behalf.

•Powering other banks’ customers with real-

time payments.

•Deposit management for entities holding

funds on behalf of their clients.

•Supporting CX in provision of client

money accounts to activate

services/transactions.

Platform initiatives are enabling additional revenue opportunities within ANZ Payments & Cash Management

Payments

1

Direct Integration Payments

1,2

Real Time Payments

1,2

Deposit Balance

4

, $b

161

171

295

320

341

1H201H211H221H231H24

+7%

58

64

99

124

138

1H201H211H221H231H24

+11%

4

8

15

20

24

1H201H211H221H231H24

+20%

Mar 20Mar 21Mar 22Mar 23Mar 24

2.58

2.49

3.67

3.88

3.96

+2%

•Activated for ~95% of eligible Insto and

Corporate customers (>1600 customers).

•Usage doubled since 2H FY23 (~2500 items

per month).

•20% of total volumes are processed in real

time, saving customers >100 hours and

bankers ~300 hours effort monthly.

•Launched Customer Analysis, to support

Institutional Customers in understanding

consumer spending habits in relation to

their organisation.

•Completed proof of concept for presenting

data insights using GenAI.

•First major bank to offer PayTo (modern

direct debits) via APIs to corporate

customers.

•Infrastructure improvements to increase

performance of real time payments.

•0.01 incidents per million payments for

1H FY24, delivering quality and resilient

payment platforms for customers despite

growing volumes.

NPP Agency, m

Client Monies

mm

Platform Cash Mgt. Accounts

3

, k

2024 HALF YEAR
RESULTS

INVESTOR DISCUSSION PACK

TREASURY

ANZ 2024 Half Year Results
72

ANZ GROUP CAPITAL

ANZ Group Capital Composition, $b

ANZ Bank Group Key Capital Ratios (%)Mar 23Sep 23Mar 24

Level 2 CET1 capital ratio

13.213.313.5

Level 2 CET1 HoHmvmt

+89 bps+16 bps

+16 bps

Level 2 CET1 capital ratio

(pro forma for Suncorp and share buyback

1

)

~12.0~12.1

~11.8

Additional Tier 1 capital ratio

1.91.9

1.9

Tier 1 capital ratio

15.115.2

15.4

Tier 2 capital ratio

5.55.8

6.5

Total regulatory capital ratio

20.621.0

21.9

Leverage ratio

5.35.4

5.4

Risk weighted assets

$436b$433b

$433b

Level 1 CET1 capital ratio

12.913.213.4

Level 1 CET1 HoHmvmt

+90 bps+28 bps

+18 bps

Level 2 vs Level 1 mvmt

-1 bps-12 bps

-2 bps

Level 1 risk weighted assets

$370b$367b

$369b

Internationally comparable ratios (%)

Leverage ratio

5.96.0

6.0

Level 2 CET1 capital ratio

19.419.7

19.7

19.3

24.1

25.0

28.2

7.7

8.2

8.2

8.3

55.9

58.4

58.7

59.3

Sep 22Mar 23Sep 23Mar 24

82.8

90.6

91.9

95.8

●Majority of Group capital continues to remain in ANZ Bank Group under the NOHC

structure. The ANZ Bank Group‘s capital requirements are determined by existing APRA

requirements applied to ADIs

●ANZ Non-Bank Group capital is assessed by using an economic capital model (ECM).

The Non-Bank Group is meeting APRA requirements of holding capital equivalent to or

great than the economic requirements

58.4

0.7

0.2

Non-Bank Group

NOHC (surplus)

CET1 Composition

CET1AT 1Tier 2

1.The pro forma adjustment for the share buyback announced in May 2024 ( -0.46%) only applies to March 2024

ANZ 2024 Half Year Results
73

REGULATORY CAPITAL

ANZ Bank Group Capital

APRA Level 2 Common Equity Tier 1 (CET1) ratio –1H24 Movement, %

●ANZ’s current Tier 2 ratio is 6.5% (i.e. at the final Tier 2 requirement of 6.5% of RWA by January 2026)

●ANZ’s total capital ratio is 21.9% (~19.7% pro forma for Suncorp Bank acquisition and Share buyback)

●On an Internationally Comparable basis, ANZ’s total capital ratio is 30.7%

ANZ Group Dividend

●Dividend of 83 cents per share partially franked at 65%, ~70% DPOR on 1H24 Cash NPAT

Regulatory update

●APRA’s Additional Tier 1 Discussion paper was released in September 2023 and ANZ provided a submission in

response to APRA’s consultation in November 2023. The consultation process is ongoing

●Well-progressed with RBNZ capital reform transition, including issuance of RBNZ compliant capital securities

13.34

13.50

0.83

0.15

0.0

[TRUNCATED]

=== IR PAGE TRANSCRIPT: Transcript of Interview with CEO ===

ANZ Group Holdings Limited
9/833 Collins Street Docklands Victoria 3008 Australia

ABN 16 659 510 791


News Release



For Release: 7 May 2024


Transcript of bluenotes video interview with ANZ Chief

Executive Officer Shayne Elliott


BRETT FOLEY: Morning, Shayne. Thanks for joining bluenotes on the morning of the half year

result. Now you’re coming off a record year in financial 2023, and the numbers are again

strong this year, but you've talked a lot about consolidation and delivery, so can you explain

what you mean by that?


SHAYNE ELLIOTT: First of all, 2023 was a fantastic year and it was a record, not just in

financial terms, but we really achieved a lot strategically in that year and the first half year is

a continuation of that. So what we set about to do in 2024, we use this idea of consolidation

and delivery, to say, hey, there's been a lot of repositioning of the bank over the last seven

to eight years. We’ve sold a lot of businesses, we've restructured the bank, we've got things

going, we've got real momentum. And this was a year to really double down on delivery. And

that's what we're really pleased with in the half. All of our four businesses are performing

really well, contributing positively in terms of returns. But beneath that, or more importantly

from my perspective, making strategic progress in terms of strengthening their businesses

for long term sustainable value creation.


BRETT FOLEY: Another consistent theme is diversification. You’ve spoken about ANZ having

options that some of our peers don't. Can you explain a little bit about what you mean by

that?


SHAYNE ELLIOTT: One of the great strengths of ANZ is this diversification, which we've

worked hard to build. We have four great businesses – our Institutional bank, New Zealand,

the Australian Retail bank, and Australia Commercial. And they each have terrific market

positions. But because we have the four, depending on what's happening in the environment,

either economically or with our customers, we're able to deploy capital differently, move

resources around, invest in a differentiated way. And it's great to have those options and

that's what's really come through in this result. Particularly, you notice this time, the

Institutional bank really outperformed. And again, that's a business that ANZ does better than

most, and a real strength and a point of difference for us. So, it's about how we leverage that

differentiation to drive value for our customers and for our shareholders.


BRETT FOLEY: And can we talk about productivity? There have been gains again this year,

but can you elaborate for us on how, and what you're doing with the proceeds?


SHAYNE ELLIOTT: Our costs are going up and that's just the reality of banking today. So we

have to work really hard to drive productivity, to be more efficient so that we can deliver our

services at competitive prices. It's something that ANZ’s getting better and better at. We’ve

been doing this – it didn’t start this year – we've been doing it for the last seven or eight

years. We've driven a lot of productivity gains and we take those gains by getting more

efficient and some of those go back to our shareholders in the form of dividends and others,

a lot of it, gets reinvested into the business and that's really what we're able to do again this

year. So this year – this half – was a really good, another good result there. And that enabled
us to reinvest that money into growth options for the future.


BRETT FOLEY: Can you give us an example of some of the growth options or where some of

the funds are going?


SHAYNE ELLIOTT: In fact, we're spending more in terms of growth investments than we have

for many, many years. We've got, of course, our sort of flagship programs like ANZ Plus,

which is going extraordinarily well. We've obviously got to invest – we’re already investing –

into the preparation for the acquisition of Suncorp Bank, which again will be a great addition

to the family. And then we're investing in areas like our Commercial bank, which is a great

opportunity where we service about 650,000 small businesses across Australia – but we need

to invest there in terms of technology and people and processes to make sure that we've got

the very, very best propositions out in the market.


BRETT FOLEY: And just staying on ANZ Plus for a minute – how is it progressing? It seems

like it's becoming a much more integrated part of the bank.


SHAYNE ELLIOTT: Yeah, look, I'm really excited about where we are with ANZ Plus. I mean

already today we've got over 650,000 customers, who have chosen to come on to the Plus

platform. It’s got about $13 billion in deposits. That's already more than 8 per cent of all of

our Retail bank deposits sitting on our Plus platform, and that's in a couple of years from

launch as a start-up. So it’s really going well. 47 per cent of our customers in Plus are

engaging with the platform in one of the financial wellbeing features, which really is what

underpins the Plus proposition. So it’s really exciting, it's great to see growth, it's great to see

the customers react so positively to it. Most importantly, we've built it as a platform that

allows us to continually roll out new features and functionality, and it's just great to be able

to start to see those things coming to fruition now and our customers really embracing them

and using them.


BRETT FOLEY: One other major issue for big companies is cybersecurity and scams and fraud.

Can you tell us a little about what ANZ’s doing to help keep customers safe?


SHAYNE ELLIOTT: This year we’re 196 years old as an organisation, and right from day one,

we've been in the security business – that's what banks do. Our prime responsibility is to

secure the money of our customers, whether that's in deposits or whatever. It's what we do

every day when we wake up in the morning – think about how do we keep the bank safe. And

of course, the way we do that has changed a lot. We have to keep it safe from criminals in

terms of cyber hackers and people who try to come in and attack our systems. And we also

now have to help keep our customers’ money safe from scammers, which is a terrible scourge

on the community. And we've all seen the numbers and we all know somebody who's been

scammed. And so we have a responsibility there, so we spend hundreds of millions of dollars

in terms of cybersecurity and making sure that our systems are safe, but we’re also spending

a lot of money in terms of giving tools and education to customers to protect them from scams

and frauds. A lot of that’s been built into areas like ANZ Plus, which we talked a little bit about,

but, also just more broadly. Now the good news is that while the numbers are still way too

high and people are still sadly losing money to these criminal gangs, the numbers are starting

to move in the right direction. And so, we’ve still got a lot more work to do and we will

continue to invest appropriately – with the industry and on our own – to really improve the

situation for our customers.

BRETT FOLEY: Turning to the external environment now, there's still a lot of uncertainty out
there. So how do you see conditions for the rest of the year and how are customers faring

with higher rates and cost of living challenges?


SHAYNE ELLIOTT: So clearly there are very real stresses in the economy. I mean interest

rates have risen a lot relatively quickly. People are paying more tax because of bracket creep,

and of course things like rents, and food and groceries, have been increasing at a pretty rapid

rate. So there's clearly stress, and we can see that, we can see that in the broader data.

Having said that, the reality is that banks – and ANZ – are in a really strong position to help

those customers that do find themselves in a difficult position. And when we look into the

data and say, well, how many of our people – how many of our customers – are calling in and

saying, “Hey, I need help,” those numbers are still remarkably low. Now, that's a dreadful

situation for those people to be in, and we do everything we can to assist them. But when

you stand back and think about the bigger picture, the numbers are still very, very low. And

in fact, they're much lower than they were even before COVID. So you sort of go back to

more recent normal times. You might ask yourself, well, “How can that be? You know, I'm

hearing about all the stress and cost of living — it really is happening and interest rates have

gone up. How can it be?” One of the reasons is that it's actually been really difficult for many

customers to get a home loan in the first place, or to get a credit card, or to run their business.

Now, there's lots of issues with that, I think about for the broader community and access to

credit, which we can talk about another time. But the flip side of that says that banks’ credit

quality has been really, really strong. And so that means that the people who do have home

loans or who are running their businesses are actually pretty resilient. So they're a little bit

better off than you might think. Just to give you a data point — and I think this is quite a

surprising, and not an intuitive number — 79 per cent of ANZ’s home loan customers are

ahead on their repayments, they're paying more than they need to. That's a remarkable

number, and that number’s higher than it was a year ago. So despite all of that, the people

with a home loan out there, which is about a third of all Australians, are actually still, not just

paying their home loans, but getting ahead. So it tells you that despite stress, there's still

resilience, that people are very prudent in the way that they manage their money, and people

are getting through. But as I said, we would expect the number of people under stress to

increase. Those interest rates will — are — continuing to hurt. So you'd expect there to

continue to be a slowdown and there will be, we will see, more customers get into stress. And

that's why having a strong bank like us who's able to lean in, who has the resources to be

able to help where we can, is so important.


BRETT FOLEY: You touched on it earlier, but we can't let you go without asking about Suncorp

Bank — what's the latest there?


SHAYNE ELLIOTT: We're making progress. I mean, these things take time. We're really

pleased we got the Tribunal's approval. There's still a couple more steps to go through. We

need the Queensland Government to pass some legislation, which they're on track to do and

they’ve been nothing but supportive of this transaction and we thank them for that. And then

it has to go to the Federal Treasurer. That'll take place over the coming months. All going

well, we'd be looking at maybe getting to a completion of final approval sometime in the

calendar third quarter. But there's still steps and still a lot of work to go through. Once we

get there, we'll be in a position then to update the market on what our plans will be and how

we bring in the Suncorp Bank 1.2 million customers into the ANZ fold.


BRETT FOLEY: Shayne, thanks very much for your time.


SHAYNE ELLIOTT: Thank you.

For media enquiries contact:

Lachlan McNaughton

Head of Media Relations

Tel: +61 457 494 414


Amanda Schultz

Media & Public Relations Manager

Tel: +61 401 532 325



Approved for distribution by ANZ’s Continuous Disclosure Committee

=== IR PAGE TRANSCRIPT: Transcript of Interview with CFO ===

ANZ Group Holdings Limited
9/833 Collins Street Docklands Victoria 3008 Australia

ABN 16 659 510 791


News Release



For Release: 7 May 2024


Transcript of bluenotes video interview with ANZ Chief

Financial Officer Farhan Faruqui


BRETT FOLEY: Farhan, thanks for joining bluenotes at the half year result. Now ANZ is coming

off a record year in 2023 and the sector's had two years of high inflation and interest rates to

deal with. How are you thinking about this result and what stands out to you?


FARHAN FARUQUI: Well, Brett, we’re quite pleased with our result. Off the back of a strong

year we've actually delivered stable outcomes, both in terms of revenue, as well as Net Profit

After Tax (NPAT). And we've done that with all four of our businesses performing well,

delivering returns above the cost of equity and actually exiting the half with strong

momentum. At the Group level, we've grown both customer lending and customer deposits –

so generally, quite pleasing in terms of the financial outcomes. But I think equally,

strategically, we've made progress. ANZ Plus continues to do well, continues to grow,

attracting new customers to the platform. On Suncorp Bank, while we've been waiting for all

the approvals to come through – and there are still a couple to go – we've been readying

ourselves for the integration and we feel equally confident as before in terms of our ability to

deliver the financial benefits of that particular acquisition. And finally, in the simplification

journey that we've been on for a few years, we've made yet more progress in this half with

the sale of a large part of our AmBank equity position, and that has freed up about $668

million of capital, which in turn has allowed us to announce a $2 billion on-market share buy-

back today. It's basically a story of delivering what we have promised and we continue to be

pleased with that.


BRETT FOLEY: So speaking of capital and the buy-back you announced today, can you talk

us through the decision making behind that process?


FARHAN FARUQUI: Yes Brett, so the Board continues to look at the best and most efficient

use of capital at all times. And in the context of our performance, our strong balance sheet

position today, the Board felt comfortable with announcing a $2 billion on-market share buy-

back. Now obviously that has an enduring benefit to our shareholders, because it reduces the

share count and effectively over time improves our return on equity as well. This is a good

outcome for our shareholders and a good outcome in terms of the best use of capital for us

that was available today. But it's important to note, Brett, that even when you pro forma our

capital position for the share buy-back, as well as the capital that we've set aside for the

completion of the Suncorp Bank acquisition, our CET1 ratio – our capital ratio – is still 11.8%,

which basically places us amongst the best capitalised banks in the world. And that's very

important to us because it allows us to serve our customers. It allows us to access accretive

growth opportunities, across our businesses, and therefore places us in a very strong position

going into an uncertain environment.


BRETT FOLEY: So inflation is proving to be stubbornly high. How are you planning to continue

to manage cost efficiently?

FARHAN FARUQUI: Well, we've actually had one of the strongest track records, I would argue,
of major Australian banks in terms of managing our costs and our cost discipline. If you think

about it, Brett, from 2018, we've actually produced about $1.5 billion of effectively cumulative

per annum benefits from productivity. And the productivity doesn't necessarily come from a

restructuring perspective only, it comes from what work we do around automation, around

improving and streamlining our processes, in terms of digitising our service propositions, et

cetera. So it's actually an enduring amount of productivity and that gives us the confidence

that there's more. And even in this half, we've delivered $200 million of productivity. Our

focus is to continue to make sure that we offset inflationary impacts as much as possible,

thus effectively allowing us to continue to invest in productivity and growth initiatives and

ensuring that our businesses are investing in technology where appropriate. So I feel pretty

confident that we have the tools and the discipline to continue to manage our cost inflationary

impacts. In fact, I would argue that it's sort of not a one-off exercise for us. It's pretty much

how we work and it's part of our DNA and I think you should assume that that will continue.


BRETT FOLEY: So the external outlook remains incredibly uncertain. Where to from here and

how are you thinking about the next 12 months?


FARHAN FARUQUI: Well the good news is that, Brett, in my 30 plus years career in banking,

I don't think I've ever sat in any situation and said, well, everything is so clear and certain

ahead. We're always in an uncertain environment, whether it's from an economic standpoint,

from a competitive standpoint, from a technology standpoint, or from a geopolitical

perspective. So the reality is that as a bank, our job is to deal into, effectively what are

uncertain environments. And our job and our focus, as always, has to be to make sure that

we have a set of diversified businesses, ideally those that are largely uncorrelated, which we

do across our four businesses. And we have to make sure, in order to get the value of

diversification, is to ensure that they are healthy businesses, all four of them. And in our case,

as I mentioned earlier, all four are performing well and delivering above cost of capital return

outcomes. So, we are in a good spot in terms of our diversification to deal into that uncertain

environment. We feel that we have the risk settings, the balance sheet strength and the

strategy to be able to cope with the uncertainty that lies ahead.


BRETT FOLEY: So finally, net interest margin (NIM) is always top of mind for Australian

investors and analysts. As CFO, how are you managing margins?


FARHAN FARUQUI: Well, I think first to start with Brett, we've delivered a NIM outcome this

half which actually underlines the stability in our net interest margins. So our underlying net

interest margin, our business NIM, were down two basis points, half on half. But interestingly

within that, there are some very interesting trends. So, for example, in the Institutional

business, we've actually been able to manage our margins, half on half, to expand three basis

points. And that's not been done by accident, it's very much a planned process in terms of

how we want to look at the discipline around lending, as well as ensuring that we are very

dynamic in terms of how we manage our deposit and deposit mix shifts. So that has been a

great effort and we've ended up with an expansion of margin in the Institutional business.

For Retail, where we have had an extreme competitive environment, we've actually been able

to target profitable segments, continue to have a differentiated broker proposition – a very

strong broker proposition – continue to improve our processes and our service levels, which

has allowed us to effectively exit March – which is the end of the first half – one basis point

higher on NIM, to where we exited in September last year. So it's been a strong period of

management – now half on half, that impact doesn't show up in Australia Retail because there

are impacts from second half that flow through to first half. So we think that we've actually

managed margins very dynamically and it's a grind. We have to make sure that we are

dynamic around how we manage margins. We have to be thoughtful around our customer

selection and segment targeting, et cetera – and we’ve done well. And I think the most
important part of this, which I have said many, many times before, is that while NIM is

important, risk adjusted NIM is even more important. And once again, in this half, we've

continued to expand the premium between risk adjusted NIM and NIM.


BRETT FOLEY: Farhan, thanks so much for your time.


FARHAN FARUQUI: Thank you.



For media enquiries contact:


Lachlan McNaughton

Head of Media Relations

Tel: +61 457 494 414


Amanda Schultz

Media & Public Relations Manager

Tel: +61 401 532 325



Approved for distribution by ANZ’s Continuous Disclosure Committee

=== IR PAGE TRANSCRIPT: 2024 Half Year Results Announcement Transcript ===

ANZ Half Year Results Presentation
7 May 2024

Page 1 of 44

Start of Transcript

Jill Campbell: Good morning, everybody, I'm Jill Campbell, ANZ’s Head of Investor

Relations. Thanks for joining us for the presentation of our First Half Financial Year 2024

Results. We’re presenting them from ANZ’s offices in Melbourne, on the lands of the

Wurundjeri people. On behalf of the ANZ team speaking today, I pay my respects to Elders

past and present, and I extend those respects also to any Aboriginal and Torres Strait

Islander peoples joining us for today’s presentation.

Our results materials were lodged this morning with the ASX, they're also available on the

ANZ website in the shareholder centre. A replay of the results presentation, including the

Q&A, will be available on our website from around mid-afternoon. The results materials

and the presentation being broadcast today may contain forward looking statements or

opinions, and in that regard, I draw your attention to the disclaimer on page 2 of the slide

deck.

Our CEO, Shayne Elliot and CFO, Farhan Faruqui, will present for around 35 minutes, and

after that, I will go over the procedure for Q&A before moving to questions. Ahead of that,

though, a quick reminder that if you do want to ask questions, you can only do that on the

phone, and with that, Shayne, I will hand to you.

Shayne Elliott: Thank you. Welcome, everybody. There are five key messages from the

half. First, this is a result about consolidation and delivery. We delivered what we promised

and coming off a record 2023, these are strong results. Second, diversification served us

well, with momentum across all divisions from targeted investment, efficient capital

allocation, and strong risk management, we have options others don’t and we use them

well.

Third, we made progress where we said we would, preparing for Suncorp, growing ANZ

Plus, leveraging Institutional processing platforms and delivering productivity. Fourth, we

used productivity benefits to fund investment and growth, including ANZ Plus,

Institutional’s digital backbone, upgrading New Zealand’s core banking platform, and

growing our commercial business. We’re not milking the franchise, but investing, intending

to build and sustain the most contemporary digital capability in each business.

Finally, we continued supporting customers through challenging times with a fortress

balance sheet, a diversified portfolio of businesses, and an experienced team, and that

support is needed, as while most remain resilient, higher interest rates, taxes, rent and

household expenses are hurting many. The number of customers in hardship rose this half

ANZ Half Year Results Presentation
7 May 2024

Page 2 of 44

and whilst still lower than it has been in the past, it's extremely distressing for each of

them, and we expect that number to rise further as cost-of-living bites harder and

unemployment likely increases. But I do want to assure those customers that we are here

to support you.

For example, we developed a world first AI transaction scoring capability for Retail and

small business customers which means we can identify customers at risk of distress

around 40 days earlier than usual, so we get customers back on their feet more quickly.

We also support customers by keeping them safe. Now providing a safe place for their

money has been core to our business for 196 years, and always will be, and that’s why

investing in security is our number one priority.

Being a simpler strong bank helps meaning we are ready and able to help those in need

with the right tools at the right time to keep them safe. Safe from criminals, safe from

hackers, safe from scammers, and sadly, people are more susceptible to scams in times of

stress, so we will continue to invest here as well. You may have seen our latest

advertisements with the return of our hugely popular Falcon, but also an antifraud system

flagging suspicious transactions.

Now, the ads are fun, but they carry a serious message about extra layers of security

through ANZ Plus, and the protection Falcon technology provides. In fact, we’re adding

more scam safe controls to ANZ Plus including disabling screen sharing, limiting transfers

to crypto exchanges and better identifying unusual activity from unexpected locations.

These efforts are making an impact, and whilst still too high, it's good to see the amount

that customers are losing to scams is falling.

Now, turning to the financials, this was a strong half. Off the back of a record result in

2023, cash profit was down just 1% on the previous half. We strengthened our balance

sheet, increasing Common Equity Tier 1 ratio to 13.5% and we maintained our collective

provision balance above $4 billion. Still 20% higher than pre-COVID.

Return on equity was 10.1% or 10.7% excluding the capital held to purchase Suncorp

Bank. Revenue was flat half on half, but with the mix shifting toward Institutional

offsetting a more subdued domestic retail market, showing the benefits of diversification.

Expenses were very well managed, growing only 1% despite absorbing annual wage uplifts

and price increases from technology vendors in particular.

Credit costs remain remarkably low. Now, while that’s true across the industry, we are

confident that our transformed and de-risked customer base is delivering sustainably lower

ANZ Half Year Results Presentation
7 May 2024

Page 3 of 44

credit costs. Institutional grew revenue again and posted record return on equity

domestically and internationally. Customer revenues and markets performed particularly

well growing 30% half on half with most of the growth coming from our international

network, again demonstrating the benefit of diversification.

The Institutional pivot from a lending business to one built around digital payment and

currency platforms has transformed underlying performance and positions us beautifully

for better long-term growth with sustainably higher returns. New Zealand delivered

consistently yet again. Australia Retail produced strong growth in home loans without

leading on price and commercial continued to deliver our highest return on equity while

growing loans 7% and deposits 3% versus the prior year.

Finally, we further simplified the Group, selling 16.5% of AmBank. Now, this added to our

already strong capital base, providing the opportunity to return $2 billion to shareholders

via the buyback announced today. Reflecting the overall strength of our result and

confidence in the future, the Board announced a high dividend of $0.83.

Now, as mentioned, we executed key priorities well, Suncorp, Plus, platforms and the

productivity required to fund it all. So, let me talk to each in turn. The Australian

Competition Tribunal authorised our proposed acquisition of Suncorp and legislation has

been introduced in Queensland to allow it to proceed. Now, these are important

milestones, and we commend the Queensland government for recognising the significant

benefits the transaction brings.

That said, we still have conditions to meet including passing that legislation and approval

from the Federal Treasurer. Now, we’re almost two years into the process, and while

taking longer than anticipated, we’re using the time productively, and are more confident

of the substantial benefits that will flow. It's a bit like training for a marathon, race date

got postponed, but we kept training, and now we are fitter and faster.

For example, we’re piloting a generative AI tool to radically reduce the time to compare,

contrast and harmonise thousands of terms, conditions, procedures, policies and contracts

of Suncorp Bank and ANZ which will accelerate and de-risk integration. Now, going well,

we expect to finalise the acquisition in August, and will then provide an update on the

timing and scale of benefits.

The digital transformation of Australian Retail is gathering pace. Two years ago, I shared

our ambition for ANZ Plus to become more attractive, engaging and secure for customers,

and more efficient and resilient for shareholders, and it's clear we’ve made good progress.

ANZ Half Year Results Presentation
7 May 2024

Page 4 of 44

On average, we attract around 35,000 customers every month, around half of which are

new to ANZ. Despite that rapid growth, average deposits have held consistently at about

$20,000.

As of yesterday, we had almost 700,000 customers on Plus, approaching $14 billion in

deposits, which is 8% of our retail deposit base. Net promoter scores are consistently

higher than peers, and customers are highly engaged with 47% using at least one of our

financial wellbeing features. ANZ Plus home loans are in market in limited release and we

recently completed final regulatory steps to allow us to increase volumes.

As we build scale more generally, our cost to acquire and cost to serve on Plus continue to

fall, and are now 45% and 30% below ANZ Classic, with that gap increasing. Now, the

economics are compelling, but the strategic value of Plus is our ability to pivot an

innovative pace, and one of those pivots is preparing for Suncorp where we will build out

propositions on Plus to match and exceed Suncorp services so we can safely move their

customers to ANZ leveraging scale and maximising synergies.

Looking ahead, we’re already exploring and piloting generative AI across ANZ Plus, to

provide better tools to manage money, resolve inquiries, provide property valuations, and

detect fraud.

Now, another key focus is leveraging our Institutional platforms. As you know, ANZ

operates one of the largest payment platforms in the region, processing around 60% of

Australia and New Zealand correspondent clearing payments, providing services to 90% of

the world’s globally systemic banks. We process $164 trillion in payments in, out and

around the markets in which we operate every year, which is more than 60 times the GDP

of Australia.

Now, built for Institutional, these platforms are now used by other divisions and customers

to drive scale and growth by revenue. While Australia and New Zealand remain core, our

international network is critical for growth, and already three of our largest payments

customers are Asia based with international payments growing an impressive 8.5% over

the year.

More broadly, we continue to grow payments market share with digital payments up 7%

versus a year ago, and NPP Agency payments up 20%. Now payments innovation is

essential to sustain success, and we recently extended leadership becoming the first major

bank to go live with a natively built API enabled pay to service for billers in Australia.

ANZ Half Year Results Presentation
7 May 2024

Page 5 of 44

This allows businesses to send a payment request to their customers via secure digital

platforms which customers can then review and accept. It's safer, faster and cheaper, but

to be successful requires the scale of a leading payments platform like ANZ.

Now, the other driver of sustainable success is the volume of payments processed via

customer systems directly integrated into ours. Now once integrated, these channels are

difficult to replicate, and these volumes grew strongly at 11% compared to a year ago, and

39% over two years.

Now, none of this investment and growth is possible without productivity, for example, in

Australian home loans, we’ve leveraged automation to re-engineer processing and in this

half improving productivity by 13%, further improving turnaround times, and partners and

customers notice, with our broker NPS increasing to a record level, and market share

rising. Another good example are the 3,000 engineers using generative AI co-pilot tools to

rewrite bank software, delivering material gains and engineering productivity.

Finally, optimising our workforce across 29 markets is also key to efficiency. We’ve the

largest offshore operations and technology capability of any Australian company with

10,000 colleagues across Bengaluru and Manila who augment our skills in cyber security,

transaction processing, sanctions checking, engineering, judgmental credit, generative AI,

and predictive analytics, and they will have an increasingly important role to play as we

grow.

Overall, ANZ has a good track record on productivity. It's a core capability as opposed to

spotty interventions in response to a crisis. We’re the only major Australian bank to have

held reported costs at or below those of 2016. Now, looking ahead as a well-managed de-

risked and diversified Gr oup, we are well positioned to manage through what remains a

complicated environment.

The global economy has been resilient in the face of major shocks with wars in the Ukraine

and Middle East. This year, 40% of the world votes in elections across countries that

generate around 50% of global GDP. Despite tension, surprises to date have been few, and

credible transitions of power evident. But ongoing conflicts, geopolitical tension and more

active industry and trade policy interventions continue to impact us all.

China’s economy is adjusting to structurally lower growth, but the region is adapting as

capital is redirected elsewhere, and other Asian economies raise their presence in global

supply chains. ANZ is a beneficiary of that shift.

ANZ Half Year Results Presentation
7 May 2024

Page 6 of 44

Now, closer to home the Australian economy is resilient, consumption has slowed, but

investment and government spending are robust, unemployment low and consumer

confidence has improved. Now, while growth is unlikely to pick up this year, strong

household and corporate balance sheets suggest a hard landing is unlikely. In Australia,

liquid household assets exceed total household liabilities by the largest amount in at least

25 years.

Now, clearly these are aggregate numbers and the challenge for the community is around

the disbursement of wealth and debt. Our customers, however, are generally better off

than most and that’s why we don’t see the levels of stress one might expect given headline

economic indicators.

Housing remains challenging, and even with public support it is the weakest stream of

investment activity reducing labour mobility and raising social pressures. Competition for

labour and materials and construction and infrastructure remains vigorous. We estimate

the major project pipeline in Australia will exceed $100 billion by 2026 from around $40

billion pre-pandemic.

Now, around half of that growth is in electricity highlighting the commercial opportunities

presented by climate transition. That’s a huge opportunity for us as Australia’s leading

Institutional bank with our strength intermediating regional capital flow and number one

market positions in project finance, trade, debt capital markets, corporate foreign

exchange and sustainable finance.

Our diversified portfolio, unique global network, engaged workforce and fortress balance

sheet combined with careful customer selection means we are well positioned to deliver

despite uncertain times. S o, looking ahead, our priorities are clear, we will continue to run

the Group prudently using our strength to support customers and leverage opportunities

from our network.

Pending authorisation, we will acquire Suncorp Bank. We will grow ANZ Plus while

deepening customer engagement. We will grow our commercial business, leveraging our

points of difference and extend our Institutional banking lead in sustainability, currency

and payments. We will invest in productivity building capacity for the future.

Finally, we will continue to foster a diverse and supportive culture focused on living our

purpose to shape the world where people and communities thrive. I'm confident we’re in

an excellent position to deliver value for shareholders, customers and our people whatever

may come, and with that, I will hand over to Farhan.

ANZ Half Year Results Presentation
7 May 2024

Page 7 of 44

Farhan Faruqui: Thank you, Shayne, and good morning, everyone. As Shayne said, this

half was characterised by continued strong execution and delivering what we promised.

From my standpoint, there are 3 key highlights. First, financially, off the back of a record

year, we have delivered stable results this half. Revenues are flat, half on half, cost growth

constrained to a 1% uplift, and low credit impairment charges reflect the quality of our

portfolio. All four businesses have performed well and have exited the half with strong

origination momentum. Our balance sheet is also stronger than ever.

Second, strategically we have made strong progress. Shayne touched on ANZ Plus and our

continuing momentum in building and running a digital retail bank. We are also readying

ourselves for the completion of the Suncorp Bank transaction which remains subject to

approvals.

We remain confident that we will deliver on our promise of strong financial and customer

benefits of the acquisition. We continued the simplification of the Bank completing the sale

of a large part of our stake in AmBank freeing up $668m of capital. Finally, we delivered

strong shareholder outcomes with total shareholder returns of 19% in the half.

Our return on equity remains strong at 10.1% or 10.7% when excluding capital for

Suncorp. We have announced today a $2 billion on-market share buyback. This is one of

the largest capital management exercises that we have ever announced.

In addition, the Board declared a dividend of $0.83 per share, partially franked at 65%. All

of this reaffirms our commitment to deliver what we promise. Now, let me turn to the

details of our financial outcome for the half. My references will be to half on half changes

unless I specify otherwise.

Starting with operating income performance. Following a record FY23 performance, we

delivered operating income flat to a strong second half with ANZs business mix allowing us

to deal effectively into the competitive environment. However, operating income was

slightly up, excluding the one-off impacts of M&A such as the AmBank divestment and

business closures.

Our markets business performance was outstanding, with revenues 27% higher and 5%

higher than the very strong first half of last year. Net interest income ex markets reduced

by $91 million, with strong business volume growth partially offsetting margin reductions.

Other operating income was up 7% this half and 20% on a prior comparable period. Now,

as you know, other operating income is impacted by several factors including markets

ANZ Half Year Results Presentation
7 May 2024

Page 8 of 44

business performance and seasonality. Therefore the comparison that best reflects

underlying business momentum is on an ex-markets basis PCP.

On that metric, other operating income ex-markets was 11% higher. This growth was

underpinned by the uplift in international transaction banking and corporate finance fees

and from our cards businesses in Australia and New Zealand. Now I’ll spend some time

talking about net interest income and markets in particular.

Starting with volume. We grew lending and deposit volume across Australia Retail,

commercial, and in New Zealand. Group average customer deposits grew 3% and average

lending grew 2%.

Once again, I'll make three key points here. First, Australia home loan volume grew at 1.5

times system. This is the third consecutive half of above system growth. This growth was

delivered through improved process and propositions rather than leading on price.

Retail deposit mix shifts slowed and total average deposit volumes increased by $9 billion.

While margin pressures from last year flowed through to impact half on half outcomes,

actions taken by the business resulted in a retail exit NIM up one basis point March ’24

versus September ’23.

Secondly, commercial business momentum has been particularly strong with loan growth

of 7% year on year. The last 12 months represent the strongest period of absolute loan

volume growth ever in the commercial business.

This has been driven by continued momentum in our larger segments particularly health

and agri. We also saw a return to growth in the small business segment. We are scaling

digital offerings, harmonising policies, and intensifying our focus on sales and service,

making it easier for our customers to do business with us.

If we exclude the impact of management actions relating to the sale or rundown of some

of our asset finance and investment lending portfolios, underlying loan growth was 8%

year on year. Our pipeline remains very strong and we expect to continue growing above

system.

Thirdly, in Institutional there was a shift from bank debt to bond markets. Despite this shift

which impacted loan volumes, Institutional grew lending revenue while capturing the bond

market shift in our markets business.

ANZ Half Year Results Presentation
7 May 2024

Page 9 of 44

Total Institutional deposits contracted over the half. However, at call operational deposits

grew and lower margin deposits were actively managed down. These outcomes across

lending and deposits resulted in Institutional NIM ex-markets expanding three basis points.

A combination of diversification, active margin management, and volume momentum has

stabilised both underlying NIM and net interest income over the last three quarters as

evident on this slide. Our focus remains to allocate capital to the most return accretive

opportunities across our businesses driving volume growth to optimise net interest income.

Group underlying NIM, as a result of our management actions, was limited to a two basis

points decline. As I just mentioned, pressure on asset pricing reduced, with assets

contributing four basis points to the NIM decline versus seven in second half '23.


Active management of our liability pricing and the asset and funding mix allowed us to

hold NIM flat in both categories. There was a continuing NIM benefit from the capital and

replicating portfolio, which in this half again provided a three basis points uplift.

While the impact of capital and replicating portfolio may vary in each half, we expect it to

be a tailwind at least over the next two to three years, with the net benefit dependent on

volume changes. We are very encouraged as we exit the first half with benefits of

diversification, strong balance sheet, and stabilising NIM all supportive to net interest

income.

The markets business delivered its strongest first half performance since 2017, with total

markets income up 27% and customer franchise income up 30%. The customer franchise

performed well in each product segment and was able to harness higher client demand in

certain rates and commodities offerings.

Also important to note, that our differentiated international footprint accounted for two

thirds of the growth in franchise income on a year on year basis. It's important to note

that while the markets business has been historically characterised by revenue volatility,

the growing strength of our customer franchise has delivered 40% growth over the last

three years and has been consistent in its performance.

This consistency of markets franchise income is underpinned by the reasons our clients

choose us, the suite of capabilities that we have built over several years of investment in

combination with our unique footprint across the region. It's also because of the high

quality of our customer base which represents some of the largest companies in the world.

ANZ Half Year Results Presentation
7 May 2024

Page 10 of 44

I’ll turn now to how markets activities flow through to Group revenue and how this impacts

the Group net interest margin. While markets income increased 27% this half, this

comprised a 36% increase in other operating income, partially offset by a reduction in net

interest income that due to higher funding costs.

Consequently, the impact of markets activities on the Group NIM delta was an adverse

seven basis points. This comprises five basis points from higher growth in markets assets

relative to the Group, and two basis points due to the higher funding costs.

Now, I won’t spend time on the accounting for markets income as we detailed this in the

roundtable session we ran in March and those materials are on our website. But it is

important to reiterate that the markets business is run to optimise return on equity and

total revenue. In fact, the very things that drove total markets revenue and ROE uplifts in

the half also adversely impacted headline Group NIM.

Now moving to costs. Our disciplined approach to cost management constrained expense

growth to 1%. This is despite our largest cost component, our people costs, being

impacted by inflation from 1 October.

While we continued to progress execution of our strategic priorities, we delivered our

highest level of productivity benefits ever in this half. As a result of these actions, our FTE

reduced by 350 across our higher cost locations in the half which reflects ongoing

optimisation of our footprint, technology simplification, and continued investment into

automation and digital channels.

As I’ve mentioned many times, productivity is an ongoing discipline for us, with more than

$1.5 billion of benefits delivered since 2019. Our productivity efforts this half have focused

on continuing to simplify our technology, with almost half of our targeted applications now

hosted on cloud, consolidating and rationalising areas within our head office functions, and

continuing to build out our Group capability centres.

Productivity is improving customers’ experience, allowing them to engage with us via their

channel of choice. For example, in Australia Retail, close to 1 million conversations were

undertaken through our Message Us capability in the half, up 58%. With 40% of those

conversations not requiring banker support.

Meanwhile in commercial, almost half of our small business lending applications were

processed through streamlined processes that translated to a 10% reduction in time to

money year on year.

ANZ Half Year Results Presentation
7 May 2024

Page 11 of 44

Digital origination of transaction accounts increased 35% year on year. It is this continued

focus on productivity that allows us to invest in our strategic initiatives and drives business

growth and momentum.

Moving to individual provisions. The work we have undertaken over a number of years to

reshape our lending book continues to drive strong credit quality outcomes. In line with

the last two years, this half we saw another low IP loss rate outcome of one basis point,

with a charge of $38 million.

We believe the outcomes of our portfolio improvement are long term in nature and have

delivered a structural change in expected loss rates, resulting in our peer leading low

provision charge and IP loss rates in recent years.

Like the rest of the sector, we are starting to see pockets of stress emerge, primarily in

parts of our Australian mortgage and New Zealand portfolios, as our customers deal with

the impact of high interest rates and significant cost of living pressures.

We continue to work with our customers to provide any support required. It is important to

no te, however, that these delinquency increases are off a historically low base and

delinquency levels continue to remain below 2019 levels.

I’ll comment briefly on the collective provision balance which stands at $4.05 billion. Since

the first half of 2020, we’ve witnessed a number of pronounced economic trends. A

pandemic, a massive influx of liquidity, the subsequent rapid rise in cash rates, a dramatic

rise in and stubborn levels of inflation, and a steep rise in home loan interest rates.

Over the past year, these conditions have moderated. As a result, several economic

indicators are beginning to move back into a more normal range. At the same time though,

as I said earlier, there are signs emerging of stress in parts of our New Zealand and

Australian housing portfolios.

Now, post the introduction of AASB 9, banks were required to take more of a forward-

looking view of expected future credit losses. Including management’s forward-looking

views on the range of potential impacts.

As we see less of these extreme events and we return to what we could characterise as

more normal economic conditions, that could provide us with the comfort to reduce the

weightings of both the downside and severe economic model scenarios and consequently

increase the weighting to the base case economic scenario.

ANZ Half Year Results Presentation
7 May 2024

Page 12 of 44

The outcome of such changes would naturally result in a future release to our current

collective provision levels. However, given the level of volatility and uncertainty that still

exists from a cost of living, inflation, direction of interest rates, and the geopolitical

perspective, we believe our provision levels are prudent and appropriate, for now.

We have further strengthened our balance sheet with high levels of capital and liquidity.

Our CET1 ratio at the end of the half was 13.5% including the impact of the partial sale of

our AmBank investment.

Our CET1 ratio proforma for both Suncorp and the $2 billion on-market buyback, remains

very strong at 11.8%. On an internationally harmonised basis, we continue to be one of

the highest capitalised banks in the world.

This capital strength provides capacity to support our customers, and to take advantage of

growth opportunities when they are on strategy and return accretive. We also announced

today $0.83 per share dividend partially franked at 65%.

The franking reflects the geographically diverse nature of our business, including the

strong performance of our non-Australian businesses. We will continue to maximise the

distribution of franking credits to our shareholders as they are more valuable to you than

to us.

I should note that post-completion of Suncorp Bank, our franking generation will improve.

Similarly, our liquidity position continues to strengthen. With an LCR ratio of 134% and a

well-diversified funding base by geography and customer segment. We have also replaced

our TFF maturities and have completed two thirds of our full year term funding needs in

the first half.

Looking forward, my areas of focus support the Group key objectives as outlined by

Shayne. First, our financial performance remained strong with all four businesses

performing well and with management actions producing stable NIM outcomes over the

last three quarters.

Looking forward, we see margin headwinds moderating as deposit mix begins to stabilise

and asset margins become less of a headwind. We are optimistic that the current trends,

our business momentum, and diversification will be supportive to net interest income. The

competitive environment, however, remains unpredictable and we will continue to refine

our settings to optimise our financial outcomes.

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Second, diversification remains a positive differentiator for us particularly because of four

largely uncorrelated businesses. Having a set of healthy businesses is crucial to leveraging

diversification benefits.

In our case, all four divisions and each region are meaningful contributors to the Group

performance, are each profitable with above cost of capital outcomes, and we continue to

target growth across our portfolio.

Third, we are consistently executing our strategic initiatives and will accelerate where we

feel appropriate. For example, in the second half, we will uplift investment in preparing

Suncorp Bank for integration. As well as accelerating the work required to seamlessly

transition our existing customers and Suncorp's customers to the superior ANZ Plus

propositions.

Fourth, we have a longstanding focus on cost management. While fully offsetting very high

levels of inflation remains challenging, you have seen us demonstrate a disciplined and

growth oriented investment approach and a consistent focus on productivity for many

years. You should assume this continues.

Finally, we remain committed to maintaining a strong balance sheet. This is vital for us

because it allows our businesses to deliver our commitment to our customers, provides us

with the capacity to access accretive opportunities.

So with that, thank you very much and I’ll hand back to you, Jill.

Jill Campbell: Thanks, Farhan. A reminder, if you want to ask a question, you need to do

that by the phone. I'll hand to the operator, [Ashley], who will just very quickly walk you

through the procedure which you've heard a million times but we're going to tell you

again, and then we'll hand to Matt Wilson for the first question. T hanks, Ashley.

Operator: Thank you. If you wish to ask a question, please press star one on your

telephone and wait for your name to be announced. If you wish to cancel your request,

please press star two.

If you're on a speakerphone, please pick up the handset to ask your question. I'll now

hand back to Ms Jill Campbell.

Jill Campbell: Thanks, and over to you, Matt.

Matt Wilson: (Jefferies, Analyst) Yes, good morning, team. Matt Wilson, Jefferies. Just a

couple of things on capital. Firstly, you've still got your APRA overlay of $500 million. Is

there any sort of clarity or colour you could provide as to when it can be released?

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Then when we look at the risk intensity of the home loan book, it's sort of moved from

27% to 30% which is well above peers. Is that an opportunity for optimisation going

forward?

Shayne Elliott: Farhan, you want to take it?

Farhan Faruqui: Yes, maybe I'll take the capital question first, Matt. Thank you for that.

Look, I think at this point, our - sorry, I don’t remember the question - what was the first...

Shayne Elliott: The $500 million overlay.

Jill Campbell: Yes, the overlay.

Farhan Faruqui: Yes, the $500 million. So the operation risk overlay is something we are

continuing to work on. We are investing obviously and ensuring that we are meeting the

requirements from an APRA standpoint as well as improving our own operational risk

outcomes.

That work is well progressed. We continue to engage with APRA on that. We will

eventually provide more feedback to you once we have more development on that. But

look, there's no timing at this point that is clear. But I can assure you that our work is

progressing very strongly.

On the second question on the home loan risk-weights, look, they're affected by some

model impacts. We are discussing those with APRA, as well as looking at product mix and

other impacts of things like the Breakfree product expiring.

So we will continue to work with those model changes and continue to engage with APRA

to see if we can get some reduction in our home loan risk-weights. But it's in progress at

this point, Matt.

Matt Wilson: (Jefferies, Analyst) Okay, thank you. Just finally on ANZ P lus slide 10, you

give us a breakdown of age group. Are you surprised that the products resonated more

with particularly people over 50? But if you combine 35 plus, it's a larger percentage of the

customer base.

Shayne Elliott: Yes, I think it's a great...

Matt Wilson: (Jefferies, Analyst) ...product resonates.

Shayne Elliott: It's a great observation. I think the reality is we are surprised. I mean I

don’t think we ever thought it was only for a younger sort of millennial cohort. It wasn't

designed around that. It was designed around people with a saver mindset who wanted to

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improve their financial wellbeing, but I think the reason we put the data in there is

precisely that. I think it's a far more diversified...

Matt Wilson: (Jefferies, Analyst) Yes.

Shayne Elliott: ...proposition than people may have otherwise thought. What's been

interesting to see is despite the growth in the chart there and we continue to grow, those

numbers have remained remarkably stable. It wasn't like there was any - yes, it is

continuing to attract a diverse demographic over time. Look, I don't know Matt and we

should probably do some work on it with Maile and that. For example, I think while it's

digital I think the high levels of security in that may well be attracting older people, oh I'm

putting myself in that category, older people like me may be more attracted to some of

that, but yes, I think it's a really strong outcome actually but we should do some more

work onwhat the drivers are. Thanks Matt.

Matt Wilson: (Jefferies, Analyst) No worries. Thanks team.

Jill Campbell: Next one is Ed Henning from CLSA. Thanks Ed.

Ed Henning: (CLSA, Analyst) Thank you, Jill. Ed Henning from CLSA. A couple of questions

from me. Firstly, one just on the costs outlook. Farhan, you talked about an uplift in the

second half around the Suncorp investment. Can you just give us a little bit more of a feel

on the outlook of costs as a first one, any headwinds or tailwinds coming into the second

half from the first half as a first question please?

Farhan Faruqui: Yes, thanks Ed for that question. As I said, there are going to be uplifts

and particularly around Suncorp integration work that obviously will get more momentum

once we get the full approvals through. Look, at this point as you know there is also

investment seasonality typically pretty much across all banks their first half is lower and

then it picks up in the second half, so I'm just pointing that seasonality element out to you

through that point.

We certainly see from a headwind perspective vendor inflation still continuing. Obviously

fro m a salary and wages perspective most of that impact has already come through in the

first half because it goes up October one so you won't see that being a dramatic shift in

the second half. As I've said, we continue to work through productivity. We said we'd

deliver $200 million of productivity in the first half. Those benefits will continue into the

second half and we continue to have a large pipeline of actions from a productivity

standpoint that will also show up to offset some of these uplifts in the second half.

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So overall, our guidance Ed, is pretty much the same as what we had said at the end of

last year which is that we continue to be confident that we will offset some parts of the

inflationary challenges that we have in front of us.

Ed Henning: (CLSA, Analyst) Okay, that's helpful. Typically, obviously with employees or

wage costs being the biggest part of your component, your costs with the salary increase

going through, is that a bigger headwind traditionally than the second half uplift in

investment spend or they both kind of neutralise each other out?

Farhan Faruqui: Well, I mean so you won't see a further uplift in the salary and wages

because that's already gone through so that is a net zero uplift. I think the real offset in

terms of the impact from higher investment or other vendor inflation type in headwinds is

really more on the productivity rather than on the salary and wages being held equal. So

yes, it's effectively a productivity outcome that we are seeking in terms of offsetting

inflation.

I think it is important also that the salary component that we have shown in our slides

does have a few elements to it. It's obviously salary and salary related, so when we talk

about inflation that number which is on the slide on operating expenses which is slide 25,

the $250 million which is - it includes salary and wages, it includes vendor costs and

vendor inflation and it also includes other salary related items such as long leave

provisions et cetera. So, we don't expect any of those salary items to repeat again in the

second half in terms of additional uplift.

Shayne Elliott: I would just add a couple of things, Ed, on it. I would say so first of all

relative to our peers, I mean we all suffer from the same environment, you could argue

that given our international footprint and remember more than half of our people don't live

in Australia, they live somewhere else and many of those places we operate in actually

suffer from higher wage inflation. We all suffered from the same sort of drivers but ANZ

when you look at the half on half clearly outperformed in terms of managing costs well. I

think that again shows our ongoing commitment around productivity.

Then the second thing I would just comment on is the fact that that is also not coming -

our management of productivity is not coming at the cost of underinvesting. I mean I think

you're all aware that we capitalise very little of our investment. I think Farhan can correct

me if I'm wrong on the latest data but it's around 15% of our investment sla te is

capitalised. The rest is - so we're not getting the benefit of putting stuff on the balance

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sheet and deferring it to later and yet we continue to invest at or above the level of our

peer group because as we want to build a stronger bank for the future.

Farhan Faruqui: Yes, that's correct.

Ed Henning: (CLSA, Analyst) Thank you and just a second question on margin. Overall

running into the second quarter the underlying margin fell by one basis point. In the blue

notes piece, you talk about the Retail margin being up one basis point on the exit. You did

well on the Institutional margin, that was up three basis points in the half. Can you just

give us a little bit more of a feel of what you're seeing going forward on the margin? A

couple of your peers have talked about the mortgage margin getting - the outlook getting

better for that and the headwinds easing, but any more commentary on the margin

outlook would be helpful.

Farhan Faruqui: Yes, Ed, I think you've sort of described it really well. On Retail we are

starting to see some favourable trends in terms of the deposit mix stabilising, the asset

margin headwinds slowing, which is why we were able to exit March one basis point up

from September. Again, in Retail - sorry, in Institutional we have had strong discipline

around margins for assets and deposit margins we have been managing very actively to

ensure that we have an overall margin expansion in the Institutional business half on half.

So again, positive trends going into the second half. We have seen some more pressure

particularly in terms of liabilities in Commercial, but again, those pressures have been

easing as the mix shift has been slowing and the New Zealand housing portfolio has

actually expanded margins half on half. There are lots of favourable factors supporting

margins going into the second half. As I said, the ITOC rate will continue to be beneficial.

We will have a smaller wholesale funding task for the second half relative to the first half

where we have done almost two thirds of our wholesale funding for the year, particularly

as the TFF matures.

I think what I would say overall is that margins are looking stable going into the second

half. Now, of course competitive pressures as well as the rate o utlook because there are

still different views in terms of the direction of rate movements will determine where we

end up. I think overall I would say that margins are looking positive going into the second

half.

Jill Campbell: Thanks Ed. Next question.

Ed Henning: (CLSA, Analyst) That's great. Thank you.

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Jill Campbell: Sorry, Ed. Thank you. The next question is from John Storey from UBS.

John Storey: (UBS, Analyst) Thanks very much. Good morning team. I just have two

que

stions for you. Shayne, I think you called out how the business has transformed over

the last few years and how risk adjusted margins have improved quite substantially. I just

wanted to reconcile that with one of the tables that you've got in your one half results

decks. Just looking at long run loss rates and just noticed that they have increased

particularly in the Institutional business. They have gone from 19 to 21 basis points.

Shayne Elliott: Yes.

John Storey: (UBS, Analyst) Maybe you could just comment on the thinking behind that.

Shayne Elliott: Sure. I'll actually get Farhan to...

Farhan Faruqui: Yes, John, let me just give you a quick answer on that. The fundamental

shift, as you said, has been in Institutional which are up two basis points half on half. Part

of that is a mathematical outcome because we had lower facility utilisation in the half, so if

you like the denominator is smaller which increases the loss rate without any fundamental

shift in terms of risk appetite and the kinds of risk we are taking.

The other part of it is largely driven by the fact that there have been some small business

mix changes which increases the weighted average gap, the credit ratings of the overall

portfolio, so it's really nothing substantial. There has been no change in the view we take

risk in Institutional. There has been no downgrading of risk appetite. It's just partly

mathematical because of lower utilisation and partly because of the mix changes within the

portfolio.

John Storey: (UBS, Analyst) Okay. Excellent, thank you Farhan. The second question is

just, Shayne, just for you just around Suncorp Bank. I assume you have had a chance now

to see I guess the impact of this mortgage competition on bank's results in this reporting

period. Just wanted to get your sense on how you think about the competitive landscape

and how you think about, strategically, how you think about Suncorp Bank just given the

change in the competitive landscape and the economics? Just more broadly I guess around

Retail banking.

Shayne Elliott: Yes.

John Storey: (UBS, Analyst) Has that fundamentally changed your views there?

Shayne Elliott: Thanks for the question. No, it hasn't fundamentally changed our views

here. I mean I think we need to go back to basics here and remind ourselves why we were

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attracted to Suncorp Bank. What we are acquiring here isn't the home loan book per se, I

mean we get that for free if you will. What we are really acquiring is 1.2 million customers.

What we were after and what we were really attracted to is the deposit base and that

deposit base has significant value.

Again, when we do the maths and if you were to revalue the bank today versus when we

acquired it, there's no doubt there has been a change in where that value is derived from.

One might argue that the home loan book is of lower value today than it was then, but the

deposit book is of higher value and so the fundamentals are still strong. We wanted

Suncorp because we want the customers, we want the deposit base and we want to be

able to bring them over onto ANZ platforms which we will be able to service them at a far

lower cost.

I mean I point you again to those ANZ Plus stats today about the cost of acquiring and

cost to serve being 45% lower and 30% lower than ANZ Classic. Now, we don't have total

insight into the cost to serve and cost to acquire at Suncorp, but one is going to imagine

that again the gap will be very, very significant. So, by moving those customers across we

can significantly generate scale at a much lower cost, but again, I just remind you the

value comes from the deposit base in particular.

John Storey: (UBS, Analyst) Great, thanks so much Shayne.

Shayne Elliott: Thanks, John.

Jill Campbell: Thanks, John. The next question is from Andrew Lyons from Goldman Sachs.

Andrew Lyons: (Goldman Sachs, Analyst) Thanks and good morning. Thanks, Jill. Just a

question on your NIM Farhan. Your disclosures today suggest that your ex-markets activity

NIM was down two bps half over half and yet when we look at your divisional disclosures

your Retail NIM was down 12 bps, your commercial NIM was down 7 bps and New Zealand

down 4 bps. Now, I realise they're not entirely like for like but can you just perhaps help

us to reconcile I guess the top-down view of the Group underlying performance on margin

with the bottom-up d ivisional view? Is it just the ex-markets Insto. NIM was up three basis

points or is there something else going on there?

Farhan Faruqui: No, look, I mean I think largely that was the main driver of keeping some

stability on Insto. ex-markets. Obviously, the replicating portfolio overall was a benefit as

well in terms of a tailwind for the half. We have also had some small benefit in the centre

from, if you like, lower volumes. Look and there's been some benefit of course of some

reduction in the ESA account and shift to semi-govs, et cetera.

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A lot of those things have been helpful in terms of driving the overall margin reduction

underlying to about two basis points. Yes, you're right, I mean look there's Retail half on

half, as I said, was really a flow through of the impacts of second half and Commercial

from a deposit standpoint has actually been - is now, as we exit the half, is actually

holding reasonably stable. The margin trends became increasingly stable as we went

through the quarter. In fact, I would say that the exit rate for March is fairly stable relative

to where the second quarter was.

Andrew Lyons: (Goldman Sachs, Analyst) Yes, that's very helpful thanks Farhan. Then just

a second question for you just on your provisioning balances. You have $1.4 billion of CP

above your base case and mentioned there might be an opportunity to reduce weightings

to the downside over time. Can you perhaps just provide some context as to how close to

your base case CP might you be willing to move? Maybe another way to ask the question is

what weighting could you see the 46% to the base case move to over the cycle?

Farhan Faruqui: Yes, look, I'm happy to start but I think maybe Kevin or Shayne, you

might want to add. Look, I think it's impossible to know today what's going to happen over

the next six months. My comment and remarks were basically around the fact that if the

environment continues to become more normalised as we start to see some of those

environmental factors moderating, then there is absolutely potential to reduce the severe

and downside weightings and move towards base case which of course ends up releasing

collective provisions.

Now, we are in that normalisation process. We have to see how the next six months play

out. As I've said, there are a lot of things that remain open as you would agree, John,

because we have had, you know, we don't know the direction of interest rates. There are

different views in terms of what interest rate directions will take. Inflation continues to be -

it' s too early to call it if you like, so it's hard to say when and how much. All we are saying

is that today's trend would suggest that there is potential for a collective provision release

assuming no other environmental changes.

Shayne Elliott: Before we hand to Kevin, I think math - and you know this but just to state

the obvious - mathematically over the long run you would expect the base case to be more

than 50%. You would expect it to be a bell curve and you would expect it to be equally

distributed between the upside and downside. So, we have ended up, along with the rest

of the industry, in this quite unusual situation where the base cases at less than half and

all of the weighting is to the downside.

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That's an unusual extreme. I think it's - and obviously we think it is entirely appropriate

given where we are as an economy, but you would expect that to normalise in the base

case. It will certainly be above 50%, if not around that two thirds number with a tail on

either side. Kevin, I know you've done some modelling.

Kevin Corbally: Yes. The only thing I would add to what you both said is that the

accounting standards actually require us today to take a forward look into what we believe

future economic environment might be like and the impact on our customer base. S o, i f

today we believe that it was going to be different, we would have actually reflected that in

the numbers. What we are seeing though is there has been a lot of stress over the last

four years, a lot of volatility, to the extent that we're to return to what I'd classify as

something akin to normal conditions, then we would probably look, as you said Shayne, to

allocate more towards the base.

At the moment, just to clarify, we've got $1.9 billion above the base case. What you would

expect if we have more normal conditions is that we would allocate more towards base,

but at the moment we think our levels are prudent and appropriate for what we see in the

environment today.

Andrew Lyons: (Goldman Sachs, Analyst) Thanks for that.

Jill Campbell: Thanks Andrew and we will keep with the Andrews now. Andrew Triggs from

JP Morgan. Thanks Andrew.

Andrew Triggs: (JP Morgan, Analyst) Thank you, Jill. Morning. Could I ask a question

please on slide 30? The ROE, divisional ROE slide, which is helpful, shows the Retail bank

at 11% moving up towards the Commercial bank at 25%. If you showed that to someone

for the first time, they would assume the Group ROE would be much higher than it was,

which was 10.7% when you strip out the Suncorp Group capital.

Can I just be clear, when you I guess judge your divisions including in the Retail Bank

where mortgage growth has actually been quite strong, that you're holding those divisions

to account for a fully allocated ROE which shareholders actually see when you weigh all the

divisions?

Shayne Elliott: Yes, it's a really pertinent question. The answer is yes and no, so to the

extent we do a little bit of both. Yes, so we - these are - so these ROEs are essentially on

the controllables. If I look at - just pick anybody, Maile or Mark or Clare or Antonia, these

are their controllable deliverables, yes, in terms of that's their balance sheet that they

control to a large extent. Some of the costs are allocated et cetera. So yes, this is

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primarily theirs but then we as a team as clearly accountable for the whole and so we as a

team very much are accountable and in terms of our score cards that we're accountable to

our Board as individuals and as divisions, we have both.

Hopefully that makes sense. So, there's certainly, you're quite right, I mean the gap

between the mathematical average of that and the Group is - it's material and that is not

left outside anybody's accountability. I mean clearly Farhan and I spend a lot of time on

that but my Group Executives are jointly accountable for that as well.

Farhan Faruqui: I think the only point I would add to that Shayne because it's an excellent

summary. I think it's really a little bit of making sure that we hold the divisions

accountable for the capital that they control and that they're required to hold from an

APRA standpoint, because that's the best way to judge their underlying performance. That

doesn't mean, as Shayne said, that at a Group level all of us are accountable for the full

capital but it's about making sure that we are actually providing an appropriate apple to

apple, if you like, view of how each division is performing from a return onequity

perspective.

If you were to say allocate all of Suncorp's capital to each of the divisions or all of the

capital associated with our Asian partnerships, we would have done our job in terms of

ticking the box on allocation but I'm not quite sure that either Mark, Maile, Clare or

Antonia can control those outcomes. So, to some extent it's about making sure we are

judging the business on their underlying performance and then holding ourselves all

accountable for the total Group outcome.

Shayne Elliott: One last, sorry, one last clarification Andrew. Every bit that is not in there,

so whether it's the Asia partnerships or anything else that sits at Group, somebody in my

team, it could be me, has primary accountability for that capital line. Yes, so every single

dollar of capital, the whole $70 odd billion, somebody has primary accountability for and

then as I say we then jointly manage the whole. Hopefully that makes sense.

Andrew Triggs: (JP Morgan, Analyst) Yes.

Shayne Elliott: Yes, thanks.

Andrew Triggs: (JP Morgan, Analyst) Yes. I guess...

Shayne Elliott: Yes.

Andrew Triggs: (JP Morgan, Analyst) ...I mean drilling into the Australian Retail component,

so that was 11%. At the full year 2023 it was 14%.

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Shayne Elliott: Yes.

Andrew Triggs: (JP Morgan, Analyst) I don't have the second half number but...

Shayne Elliott: Yes.

Andrew Triggs: (JP Morgan, Analyst) ...it obviously came down a lot and that was the, you

know, you were growing home loan balances quite quickly in the period and that was being

done with cashback both $2,000 in refi., $3,000 i n first home buyer market. Can you just

explain? I mean if you threw Suncorp capital in, I probably would ignore that, but if you

were to put a normal loan loss charge on the Retail division the 11% ROE would be lower

again.

Shayne Elliott: So, great question. That's a really...

Andrew Triggs: (JP Morgan, Analyst) So, just trying to...

Shayne Elliott: Yes, I can clarify that.

Andrew Triggs: (JP Morgan, Analyst) ...reconcile the growth in that division.

Shayne Elliott: Yes, no, that’s a very good question. So you’re right, that these numbers

reflect actual credit losses, but we - and again, I don’t want to sound like it’s overly

complicated, but you know, so we do what we just said and we also look at that on an

expected loss basis, okay? So, to your point, the businesses also have an understanding of

what their expected loss is and that’s when we do our pricing, so the pricing tools use

expected loss, not actual.

Now historically, just out of - I mean the one that’s been the most difference, the division

that’s had the most difference between actual and expected has actually been Institutional

and you know the history there and obviously that’s better, coming into better alignment,

but we do measure on both, expected loss, ROE on expected loss basis and ROE on an

actual loss, but pricing is made on an expected loss basis. So just to give you a number, so

in Australian Retail today, the expected loss rate we use is five basis points, but the actual

is less than one.

Andrew Triggs: (JP Morgan, Analyst) Thanks Shayne. Second question is just on ANZ Plus,

so you’ve provided a bit of an update on the home loan origination piece, interested just

with the - I think if my memory serves, the Suncorp customers will be migrated before

ANZ Classic customers, also interested, I think home loans is a testing bed for the lending

product and credit cards would be put on later. Can you give an update please on the

sequencing and ultimately, I guess what I’m after really is how long will we have the dual

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run costs of the platforms before you get genuine migration of the ANZ Classic customers

across?

Shayne Elliott: So clearly, again it’s a good question. We actually, just out of interest, we

took our Board through the latest update on this just yesterday actually, we spent quite a

bit of time on this. So what we’re doing is we’re building a really contemporary digital

resilient platform in ANZ Plus.

At the moment it essentially has a save and transact capability and an emerging home

loan capability. Clearly the home loan capability we have there today is extremely basic

and we have to build out its functionality to have joint borrowers, offset accounts,

investment properties all that sort of stuff, first home buyer, whatever, yes? So we have a

roadmap of building that out.

In modern tech world, that’s not a waterfall thing where we have a hard coded waterfall

approach to when we do that. It’ll depend on the environment that we’ve got. The plan

that you laid out is correct. The plan is that for Retail customers in Suncorp, whatever the

brand we decide is, whether it’s blue, yellow, whatever, Suncorp, ANZ, doesn’t really

matter, we will move those customers onto the Plus platform to get the benefits of scale.

We continue - we still don’t own Suncorp, we still don’t have perfect insight into their

technology stack and some of the technical details that we need to know in order to make

decisions about the right timing. At the moment the working assumption, given scale and

given what we know, but it will - it is almost certainly going to change, is that we will

migrate the save and transact customers at Suncorp first, at some point and then later we

would follow on with their home loan customers and it’s likely that we would migrate the

bulk of their home loan customers before we migrate the ANZ Classic home loan

customers.

What we’re looking at is opportunities where it’s not a binary choice, if that makes sense,

where we can achieve a lot of the benefits of the better platform earlier than just doing

binary like and what I mean by that, it’s not going to be - we just all go all boots in on

Suncorp and then later do all ANZ Classic, it won’t be; there’ll be a blending point.

The time at which we get to the - the benefits will accrue, we don’t have to wait right to

the end to start getting the productivity benefits, I mean we get those early on and really

where the benefits come is if our front book, if you will, becomes a - the sooner we make

our front book offering on ANZ Plus, the sooner we get those benefits and we’re already

seeing that, I mentioned the cost to serve, cost to acquire.

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We need to get to the same point and that’s not going to be in the next year or two where,

you know, where the vast bulk of our home loan acquisition front book will be on Plus,

that’s still going to be, you know, three, four years away.

Andrew Triggs: (JP Morgan, Analyst) But Shayne, is it fair to say a very large savings will

be when the Classic gets turned off?

Shayne Elliott: When Classic origination gets turned off, because actually maintaining a

home loan sitting on our old, so doesn’t really cost very much, yes, not really. It’s the

acquisition where the cost is and so the sooner we can acquire - and you know, it’s the

same with save and transact, the more we can get customers choosing, you know, onto

the ANZ Plus platform, ah, for acquisition, we get exactly those benefits we’ve just talked

about, the 45% and the 30% benefits and it’ll be - I don’t know what the number will be in

home loans.

I mean the early testing on home loans are that the cost to onboard a customer in home

loans is substantially lower than it is in Classic, but you know, we’re at very, very early

days. But you’re right, once we move the front book primarily, that’s where the benefit is,

not so much the back book. The back book that - because servicing the back book is, it’s

important, we want to do it, because it will actually help, but it’s not really where the main

game of savings will be.

Farhan Faruqui: But I think it’s also fair that as we scale ANZ Plus, then some of the run

costs of Classic will start to reduce as well, so you - so there are benefits that are going to

start flowing through, but ultimately when we actually switch off the systems and

origination in Classic, then of course that’s where the rest of the cost falls out. But it’s not

that we have to wait for that to get any benefits.

Andrew Triggs: (JP Morgan, Analyst) Thank you.

Jill Campbell: Thanks Andrew, we’ll go to Victor German from Macquarie.

Victor German: (Macquarie Group, Analyst) Thank you, Jill. I was hoping to ask a few

questions on your slide 22 and I apologise in advance for the shorter-term nature of my

questions, but I think it’s just important to understand the key margin drivers. So firstly, I

know that your average interest earning assets in the Institutional bank and the corporate

centre declined, which I’m getting must have been driven by a reduction in liquids or

reduction in ESA balances as GLAs increased.

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In the past you have provided margin impact from liquidity, which was generally negative

to margins, but broadly neutral to revenue. It would be good to understand if that was the

driver in this result and where it was captured in first half 2024. I’ll ask my second

question after.

Farhan Faruqui: So, just so I understand your question, Victor, you’re basically asking

what is the impact in the underlying movements on assets and funding that’s driven by

liquids, is that what you’re saying?

Victor German: (Macquarie Group, Analyst) Yes, I mean maybe you can give me a better

explanation, but I’m just looking at your average interest earning assets and they’re kind

of flat.

Farhan Faruqui: Yes.

Victor German: (Macquarie Group, Analyst) And the reason they’re flat is because the

corporate centre is down and Institutional business is down, so I’m assuming, unless you

tell me otherwise, it’s driven by liquids or a reduction in ESA balances. In the past there

was a drag to margins which you generally highlighted, albeit neutral to revenue, I just

want to understand how that plays out in this result.

Farhan Faruqui: Yes, so look I think from an asset and funding mix standpoint, there is a

benefit that comes from the reduction in ESA and move into semi-govs et cetera. That

benefit is roughly about one basis point, that is the shift from liquids in the Group centre.

So that is a positive in the assets and funding mix. The negative is the obvious things like

the mix shift between save and transact to TDs, that is a negative. So overall it balances

out from an asset and mix standpoint.

I think the other thing to note though, Victor, is that overall from a Group standpoint, it’s

actually better to move the liquids into semi-govs out of ESA because you get a margin

uplift. So it’s overall revenue positive, the shift from ESA to semi-g ovs, but overall, as I

said, the shift in deposits offset by a better outcome from a liquid standpoint.

Victor German: (Macquarie Group, Analyst) Okay, no that’s super helpful, so about one

basis point. And actually, interestingly, my second question was actually kind of - you

partly answered it, but I think it would just be good to get a little bit more colour on what’s

sitting behind the deposit pricing piece and the asset and funding mix buckets in the

waterfall, which are showing kind of net balance of zero, despite the fact that we know

that TD pricing is higher and the impact of mix is still negative as we can see on your

balance sheet.

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I know that when you adjust for differences in the way that you disclose your replicating

deposits to your peers, it appears that your headline trends, from kind of both of those,

are materially better than peers and disclose about a five basis point decline in margins as

a result of those issues. So it would be just good to understand why your trends are better

and whether there is any potential timing differences or why is it such a small impact to

margins from deposit pricing and deposit mix?

Farhan Faruqui: So the deposit mix is overall about two basis points adverse half on half.

Asset mix benefits effective count to that from a divisional weightings point of view, so

more commercial growth, lower trade in the mix, et cetera. So that’s sort of the broader

mix factor. From a deposit pricing standpoint, as I said, we’ve got benefits in terms of

Institutional because we had better outcomes from Institutional deposits ex markets

perspective. We had more pressure, if you like, in New Zealand in Commercial, so they

offset each other as well.

So it’s basically a lot of ins and outs, Victor, that effectively negate the pressures that we

had from a TD perspective. So at call, for example, Institution is up, while TDs are down,

so that helps negate some of those deposit pricing pressures.

Shayne Elliott: I mean the simplistic answer is it’s a benefit of the diversified book that we

have.

Farhan Faruqui: That is, yes.

Shayne Elliott: We have to use that diversification actively and use it well, so it’s not an

accident, but that is where that - so you’re right, we have more moving parts here and it

means if we use that smartly, which obviously we think we do, we’re able to offset whether

we see adversity or able to offset that by managing on the other side.

Farhan Faruqui: It’s a bit of a grind, to be honest, Victor, to what Shayne is saying. I mean

it’s not one of those things where you just make broad settings decisions at the beginning

of the half and then run through the whole half. We’re actually doing this on a weekly

basis, we’re looking at where we need to reduce, where we need to increase, how we want

to change price, et cetera. So, it is very much a targeted outcome, it’s not one that just

falls into our laps.

Victor German: (Macquarie Group, Analyst) It sounds from your earlier answers that those

two buckets, the deposit pricing and the mix bucket, you think should be broadly similar in

the second half as you’ve seen in this half?

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Farhan Faruqui: Yes, I mean there’s nothing to suggest at this point, just based on where

the trends are when we exited March, that would suggest otherwise. So we think that is

likely to be stable. But Victor, you know as well as I know that it’s impossible to sit here

and predict six months out. We just have the confidence, to the point that Shayne was

making, that we have a balanced portfolio where we can continue to allocate and make

sure we get the most optimal outcome, but current trends are certainly encouraging.

Thank you, that’s very helpful.

Jill Campbell: Thanks Victor. We’ll go to Richard Wiles from Morgan Stanley.

Richard Wiles: (Morgan Stanley, Analyst) Good morning, I’d like to ask some questions on

ANZ Plus also. Shayne, you’ve been going for about 18 months with the deposits, you’ve

grown $14 billion, which is quite a big number, but it is only 8% of the deposit base. So,

my fist question is how long do you think it will take to migrate all the ANZ deposit

customers to ANZ Plus? Is this a three- or four-year program, is it a seven- or eight-year

program?

Shayne Elliott: Yes.

Richard Wiles: (Morgan Stanley, Analyst) Then my second question relates to pricing. I

think the rate is 4.9% for the savings account at the moment. That’s a pretty high ongoing

rate for a savings account. Westpac eSaver is 1.1%, CBA NetBank Saver is 2.35%, so how

are you going to ensure in the medium term that ANZ doesn’t become a high-cost deposit

franchise once the customers migrate?

Shayne Elliott: Great questions, all right. So let’s talk about, so in terms of migration, so

we’re really pleased with the FUM growth. Remember of that $14 billion, around half of it

is new to Bank, so these are people who are not migrating, these are people who are

choosing to come to ANZ. In terms of how long it will take, remember at this point people

are opting in. We’re not - we haven’t migrated anybody, we put an offer out there and

people are free to choose and pleasingly 35,000 people a month are choosing ANZ Plus

and that number has remained remarkably consistent.

So, in terms of where you start, we hope to do a test migration later in this calendar year,

we will actually take some digital native ANZ Classic save and transact customers, you

know, people who don’t have a credit card and a home loan and all that, so relatively

simple and move people across. We’ll do that as a test, just like we’ve tested everything

else in Plus to make sure it’s a great experience and that it works and customers like it and

that we can do it.

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Then we hope to scale up migrations and we do that in waves. We won’t be - it’s not one

of those things you do over a weekend, et cetera, we will do it in waves depending on

customer behaviour, the usage, the attractiveness of that customer, we’ll move people

over. It’s not a five-year migration.

When you’re talking about savings and transact accounts, it’s a couple of years, it’s not

five and the reason we don’t have - I don’t have a perfect number for that, I mean we

have a plan, Richard, which I’m not going to share, but we’ve got to find out. We’ve got to

go and test and see how this works and what the customer reactions are to it.

You will see today already and hopefully you are an ANZ customer, if you are an ANZ

customer, you will be already receiving some information from ANZ Classic that is

preparing customers for that migration, so we’re simplifying our portfolio, modifying some

of the terms and conditions, et cetera, getting ready for the time, whenever that might be

over the next couple of years, where we will move people across. So that’s sort of the

timetable for that.

Obviously customers who are more complex, like somebody like myself who has a savings

account and a credit card and a home loan, they will be later, but we’ve actually got some

really great ideas that we’re piloting and working on that we can, certainly from an opt-in

point of view, encourage those people to move some of that relationship, like I do today,

where I bank my savings and everyday banking on Plus, but have my home loan sitting in

Classic and a way to make that delightfully easy, is the term we use, but to make that

relatively simple.

So that’s the plan there. So next year will be really to start the heavy lifting on migration

of Classic customers for save and transact and that’s when you’ll start to see those

volumes, hopefully, start to rise in terms of value.

In terms of the point about rate, it’s a fair question. Obviously with a new product, we

want it to be out there, remember it’s new and by any measure you look at it, it’s the most

successful launch of a new banking platform in Australia compared to neos or other bank

sub-brands in terms of the rate of growth and we monitor that pretty closely. What we did

more recently is we have not - we are not - I mean you have chosen a couple of

competing products, we are not the highest rate in the market. We are high, but we’re not

the highest.

In fact at the last RBA rate increase, we did not pass on all of that to our customers and I

would just point out that that rate, while appropriate for most customers, is only on the

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first $250,000, which again is a big number. The plan is we’ve got to get scale and really

then put an indicator on, I mentioned in my talk, was the number of customers that are

engaging with the financial wellbeing feature, which says - and the number who qualify as

a main financial Institution customer is really high.

The people who are getting salary, putting their salaries into the account, enrolling in

PayID and we put some numbers in there. Those are the indicators of the people who are

engaged and using Plus who are not just leaving money there because they’re attracted to

4.9%, yes? So over time, as we build out those services, as we build the confidence in

that, we will obviously have to change our approach to pricing.

The other point at the moment is and again, I don’t want to bang on too much about this,

at the moment it’s a really simple offering. There’s a transaction account, a savings

account, clearly we need to enrich that with term deposits, things equivalent of the bonus

saver kind of things as well, which are appropriate for different parts of the market,

customers are attracted to different pieces, so we’ll broaden out that over the coming 12

to 18 months as well.

But that’s the strategy, if you will, to make it the most engaging platform, the most useful,

the one with the best tools, so that people say, hey we want to pay a decent rate, but

that’s not going to be the, that’s not the hero feature of Plus. But I will say, being lower

cost to run helps.

Richard Wiles: (Morgan Stanley, Analyst) Okay, thank you Shayne.

Farhan Faruqui: Thanks Richard.

Jill Campbell: Thanks Richard. Going to Jonanthan Mott from Barrenjoey. Thanks Motty.

Jonathan Mott: (Barrenjoey, Analyst) Yes, thanks. I’ve got a question about the

Commercial business which has really not been discussed much at all and now makes 85%

as much profit as the Retail bank. So having a look at this business, the last half the

revenue was quite weak, costs were up a bit, which goes against some of the changes

which your peers are seeing. Can you give us a bit more detail on the pressures that

you’re seeing coming through, a bit more margin pressure than the peers and revenue

pressure and a bit more of an update on the Commercial business?

Shayne Elliott: Yes, great, I’m glad to talk about that. I’ll give a broader strategic update

and Farhan can talk a little bit about those drivers you mentioned, Jonathan. I think it’s

important to note that our business looks different than our peers. So our Commercial

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bank supports 650,000 small, medium-s ized businesses across Australia. Of that, about

600,000 are what you would call small, sole trader, three, four, five employees, relatively

simple businesses and about 50,000 mid-size, et cetera.

Unsurprisingly the small typically aren’t borrowing, or if they are, it’s very small, or if they

are borrowing, they do so as a home loan, yes? Just remember the way we report our

numbers, that home loan revenue sits in the Retail bank. Now that’s unlike our peers. I’m

not saying one’s right or wrong, it’s just different. So we are not - the home loan revenue,

if you’re a small business owner and you’ve got a home loan with ANZ and don’t forget,

that’s about 25% to 30% of our flow in home loans, comes from small business owners,

we count that in retail not in small business, unlike our peers.

As a result, that means that our business makes us heavily skewed towards deposits and

we actually like that, we think that’s a great business because again, it plays to our

strengths in payments and deposits and we want to be a digital leader in terms of the way

we service the smaller end of our SME customers.

That’s why we’re building up - that’s why we’ve done the JV with Worldline, that’s why

we’re looking to leverage the payments platforms we have in Institutional and it’s also why

we’ve invested in our GoBiz platform for those who do want to borrow on an unsecured

basis, we have a solution there. We’ve also added corporate cards into GoBiz, so we’re

going to enrichen the GoBiz offering, so it’s much more a digital-led strategy for our

Commercial bank than many of our peers.

That isn’t to say that on the other hand, the 50,000, the other - the bigger end, they do

have borrowing needs, and that’s in agri and health and other industries, and we saw

really strong growth there, 7% borrowing growth in the year. We see bigger opportunities

to do that well.

We brought a new management team; I appointed Clare just over a year ago. We’ve

rebased the strategy there. We now have a roadmap around what is the right technical

build we need to have and what’s the right approach around the way we cover or

relationship manage those customers. That strategy is already being implemented. We

update the Board pretty regularly.

Clearly, it’s the last cab off the rank for us. We have restructured and strengthened

Institutional first, we’ve done a lot of work in New Zealand, and that’s ongoing work, and

we’ve done a lot of work obviously in Retail with Plus and Commercial has been very much

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the heavy focus for us in terms of building out what that strategy is and how we win the

marketplace.

We are only really at the beginning of execution. That’s why I pointed out the fact that

going forward you would expect to see us pivot more of our investment spend into

Commercial. Now, that investment spend is again probably going to be more like you’ve

seen in Retail with technology rather than just feet on the street kind of investment, not to

say there isn’t a place for that.

So, that’s where we are. It’s still early days. It’s a great business but again looks very

different to our peer group, and we like that, by the way, because it means we’re not

taking head-on competition from the others. Do you want to talk about the financial

drivers though?

Farhan Faruqui: Y es. I think I’ll just add. I think you’ve covered a lot of it, actually,

Shayne, but Jon, what I would - the two or three things I would say. Firstly, we have been

investing, to the point that Shayne was making. It is the last cab off the rank but we have

been investing in Commercial and Clare has been reshaping the workforce and the

operating model as well to make sure that we get the best positioning to serve customers

in their choice of channel.

As a result of that, some of the expenses in the Commercial business are actually inflated

because of the restructuring cost as well as costs of the investment that we have been

making. It is not a feet-on-the-street strategy; it is very much focusing on the right

channel in terms of serving customers. So, there is cost inflation because of those two

factors, and that will of course normalise as we go forward.

The other is that because of that investment we have been making, as I pointed out

earlier, the lending growth has actually been very, very strong and that momentum is

strong and that pipeline is very strong looking out into the next half.

Th e third point I would make is that the NIM impact is largely driven more by deposits

rather than assets, and the reason why it’s driven more by deposits is there are - just to

remind you as well, Jon, that it is a balance sheet that is much more weighted to liability

than to asset. When liability mix impacts, which impacted most divisions, impact margins,

they impact commercial a little bit more on the deposit side because of the higher liability

balance and proportion in the balance sheet.

So again, those pressures, as I mentioned earlier, have slowed towards the end of the

half, so we start to see more stability in terms of commercial NIM, but we start to see

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volume growth continuing because of the strong pipeline and the momentum we’ve had in

the last 12 months. So, actually, I think that a large part of that investment, restructuring,

deposit shift factors have already played out in the last 12 months, so we’re actually well

positioned now in terms of the next 6 to 12.

Jonathan Mott: (Barrenjoey, Analyst) Okay, thank you. Can I ask a second question? This

goes back to the discussion around the collective provision. If you sit back and have a

think about it, the CP is about $4 billion but it’s protecting a balance sheet which as $1.15

trillion of exposure as a default. I know we can all build Excel models and we’re all pretty

good at that, which is a kind of estimate of what it is and we know what it is like, that kind

of modelling, but the forest and the trees, it doesn’t seem like it’s a massive amount of

provisioning to protect a major bank.

Then you’re saying that the base case is half of that. So, where’s the upside in having

some kind of review to release the collective provision? Wouldn’t it just be a bit more

prudent to leave it where it is rather than have an academic decision discussion about

which model, the best way, and what the base case and downside is when it’s not a huge

amount of money in the scheme of things?

Shayne Elliott: That’s a philosophical question. We don’t - remember, there are accounting

standards here that we have to apply. We don’t just sit around and make this stuff up. I

think the important is - I take your point, and partly it’s a little bit frustrating when - from

our position it’s a little bit frustrating when we get arguments whether it should be 4 or 3.8

or 4.5. I’d take the same view, in the scheme of things it’s there or thereabouts.

The important thing about our $1.15 trillion in exposure, remember 20% of that is

sovereign and we have the highest weighting to extraordinarily low-risk names, unlike our

peers which are heavily skewed towards housing. So, I take your point, but there is a

process here and to be prudent, we followed prudent standards that are audited by our

auditor et cetera that take us through it.

When I stand back and think about it though, the $4 billion is what it is. I stand back and

think about what’s our ability to absorb pain, and if things go wrong. You’re right, we’ve

got a big balance sheet. So, you work through the stressors, and understand your first

port of call is your profitability.

Let’s not forget, at this run rate we’re generating about a profit of $7 odd billion a year

which is your first call on being able to absorb problems. Because in an extremist you go to

that first, then through there you have the ability to look into your provision balances, of

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which this is one, then ultimately capital which we sit across, which we’ve got

extraordinarily high levels of capital as well relative to our past and to our peers. So, I look

through as a stack of our ability to absorb stress and that’s why we talk about having a

fortress balance sheet.

Again, I’ve talked about the fact that customer selection is so important, and that includes

the fact that we have a bigger weighting of our balance sheet to sovereigns, central banks,

high-quality borrowers. Even within our Institutional bank, a much higher skew towards

investment-grade names. So, I take your point but again, we follow a process. It is what it

is . You have to think about it - and I know you do - we think about it in the whole of the

entire stack we have in our balance sheet.

Jonathan Mott: (Barrenjoey, Analyst) Thank you.

Jill Campbell: Thanks, Mottie. We’ll go to Brian Johnson from MST. Thanks, BJ.

Shayne Elliott: Brian, are you there?

Brian Johnson: (MST, Analyst) Hi, can you hear me now?

Shayne Elliott: Yes, we can. Go ahead.

Brian Johnson: (MST, Analyst) Shayne, just before I ask two questions if I may, can I just

make an observation? Just looking at your share price today, falling away, and then you

say that the margin is up 1 basis point in March. Now, I can’t see anywhere where that is

disclosed in the slide. You speak about the investment but nowhere in the pack can I see

that you - you don’t disclose the investment anymore.

If I actually have a look in page 27 it says 9 basis point loan loss charge in the Australian

Retail business. Today you’ve said 5 basis points. I just want to flag to you just some

residual concerns about basically the disclosure. I think these are some issues that should

be addressed.

Now, just on two questions if I may, and this goes back to Mottie’s question as well. If I

have a look at page 151 in the result, I can see that ANZ is the only major bank where the

regulator actually takes a regulatory capital deduction because the balance sheet

provisioning loss is lower than what the regulator stresses it to, which implies to me that if

you do actually release any of the collective provision, it will probably come straight off

your Core Equity Tier 1 ratio anyway.

If we then have a look at slide 88, we can actually see quite a substantial increase in the

earnings by virtual of writing back the collective provision that was established during

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COVID. If we have a look at the long-run loan loss on page 27 - and I get that it’s just

maths - I can see that that is actually increasing.

If I actually have a look at page 28 I can see that the impaired assets are definitely going

up, but then if I have a look at page 33, I can see a collapse in the economic profit to the

point where the economic profit in this half year is actually below the value of the franking

credits. Could we just understand the merits of basically this idea that you’re clearly

flagging about writing the collective provision back...

Shayne Elliott: We’re not flagging any such thing.

Brian Johnson: (MST, Analyst) ...which doesn’t actually release capital?

Shayne Elliott: We’ve not flagged any such thing. Thanks for the walk-through the pages.

We’re not flagging any such thing. What we said was if - if t he outlook for the economy -

given the fact that the weighting is so heavily skewed towards the downside, the natural

question is how would you see that changing over time.

What we were pointing out is that if the basic economic indicators improve that you would

see a higher weighting to the base case, perhaps even a small weighting to an upside

mathematically that through just the accounting process would, all else being equal, lead

to a release of collective provisions. That is true of any bank anywhere in the world. That is

a statement of fact. That is all we were making the point of, Brian.

Brian Johnson: (MST, Analyst) Would it chew up capital prima facie, Shayne, though? Does

it increase that regulatory expected loss deduction if it was to happen?

Shayne Elliott: Kevin wants to answer this one.

Kevin Corbally: Brian, it’s Kevin. Just to clarify a couple of things, and there was a lot

obviously in what you said, but essentially the way that regulatory loss is calculated is that

APRA split out defaulted and non-defaulted loans and on defaulted loans, that is essentially

the IP that we’ve got, together with the stage 3 expected credit loss balance.

However, for slotted exposures APRA say you have to have 50% loss given default.

Doesn’t matter what our security is, that’s essentially the position we need to take. That’s

the key reason why we have a capital deduction. It’s got nothing to do with the quality of

the book, it’s just the difference in interpretation between the regulator and ourselves. As

Farhan alluded to earlier, in terms of the expected loss, the long-run expected loss, it’s

principally driven by a very small uptick in Institutional. Bear in mind, all of these are at

record low numbers in terms of expected loss, but it’s very small, which is predominantly

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driven by a denominator together with a couple of other factors. I think there are reasons

behind all of them.

Brian Johnson: (MST, Analyst) Does that imply the opposite is that if the slotted exposures

don’t change, that even if you write back the collective provision, there’s no impost on the

Core Equity Tier 1?

Kevin Corbally: Well, pretty much.

Brian Johnson: (MST, Analyst) Okay, great. The second one is just on ANZ Plus. I think

ANZ is to be congratulated on the customers that you’ve acquired. My understanding is

that ANZ Plus at the moment is very much a mobile product, so I can get it on an iPhone, I

can get it on my mobile phone, I can get it on a SIM-enabled iPad, but I can’t actually do

any online banking with it.

Can I confirm that is correct and if so, how does that reconcile with basically migrating

customers onto it who may not be comfortable with it, and then the subset of that, how

much would it cost to - how much does it actually cost to actually get it match ready to the

point where it is ready for pure online banking non-mobile?

Shayne Elliott: We’re already doing that. That’s already in the numbers and there is going

to be an online option, so web-based as opposed to mobile-b ased, absolutely you can

actually go onto the website at the moment and obviously we need to build that out and

promote that. You are quite right, there will be customers that prefer that, although the

data would suggest that those numbers are extraordinarily low.The vast, vast bulk of our -

and again, we’ve done the analysis on our customer cohort and what they already do

today in terms of their usage, and web usage is falling, unsurprisingly as the richness of

mobile improves and increases, particularly from a security point of view. But we will

absolutely have a web platform; that’s being built as we speak; it’ s within the numbers.

I can’ t remember precisely what that costs; it doesn’t cost a whole lot because the core

offering, the way the things all work, is exactly the same. That is the whole point of the

ANZ Plus platform, that it’s identical, it’s not another stack of technology. Yes, it’s got a

different interface, which we’ll build out, but that’s not a material cost factor for us and it

will be built.

Brian Johnson: (MST, Analyst) Thank you. Shayne, can I just reiterate that point on

disclosing the investment. You guys have got a good story to say on this but as I say, I

can’t see that the investment spend is actually disclosed. Thank you.

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Shayne Elliott: Thank you.

Jill Campbell: Thanks. We’ll go to Matt Dunger from Bank of America Merrill Lynch.

Matt Dunger: (Bank of America, Analyst) Yes. Thank you very much, Jill. If I could just ask

a follow-up question on the migration of Suncorp customers onto ANZ Plus. Shayne,

you’ve talked about the value in the deposit base. Are you able to talk to us how you

manage the pricing disparity between Suncorp Growth Saver account at 5.05% versus ANZ

Plus at 4.9% when you’re undertaking the migration?

Shayne Elliott: Yes, sure. That’s a really legitimate question, Matt. Clearly, this is

complicated and we’re not moving - just for the sake of argument, let’s assume

hypothetically we assume ownership on 1 September. We’re not migrating anybody for

quite a period of time, actually. What we’ve said to our customers, and we’ve made a

commitment, hey, same brand, same product, same branches, same people at Suncorp in

Queensland for quite a period of time, a number of years.

What we will do is we will build out on the Plus - migration doesn’t mean we’re going to

move Suncorp customers onto the current ANZ Plus portfolio of products. It will go onto

the platform ANZ Plus but what we need to do is build out appropriate products, services,

pricing, terms and conditions on the Plus platform so that we can move those Suncorp

customers across.

Now, at the moment our product suites are very, very similar. We pretty much have a

whole bunch of things that are more or less the same, and then we have some things that

are different, like the one that you just mentioned. We will make changes to ensure that

we can bring customers across onto products and services they like, but ultimately they

may or may not be differently branded, we have to figure that out, and they may or may

not be priced differently again. What we don’t want to do though is just increase

complexity.

Those are the sorts of things that the team are working through in quite a lot of detail, but

that’s still some period of time away before we’re going to migrate. When we say migrate,

that means like almost force or push a customer from the product you mentioned across

onto ANZ. We’ve still got time; we’ll work all those things out over time. I’m really

confident about that because we’ve built a platform that allows us to differentiate, whether

it’ s the brand differentiation, pricing, terms and conditions, whatever that might be.

We’ve got to have a really appropriate suite of products that not only keeps and retains

and engages the Suncorp customers but also the ANZ Classic, and probably even more

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importantly, new-to-Bank customers more broadly across the market. Hopefully, that

answered the question. The point is that we will build out a richness in terms of a product

suite for people where we see opportunity.

Matt Dunger: (Bank of America, Analyst) Perfect. Thank you very much. If I could just ask

a follow-up question on New Zealand and demand remaining weak there. Can you talk to

how you’re positioning the book, and noting the lower credit risk-weighted assets in the

half and also the collective provision balance falling in business and agri?

Shayne Elliott: All I would do is say that - and I’m on the Board over there - New Zealand

is a well-run business. We are the largest bank in New Zealand, we have a relationship

with one in two Kiwis, we have 30% odd market share in home loans. We’ve got great

economic insight into what’s happening there. The New Zealand economy is under more

stress than Australia, that’s probably not unsurprising, it’s more exposed if you will, but

then our business is stronger in many ways in terms of years of investment, in terms of

the technology et cetera that we have there.

The reality is when you stand back, the same fundamental drivers of stress, higher interest

rates, starting to creep up in terms of unemployment although still very low, the issues

about cost of living are exactly the same. The difference there is that the book is

positioned differently - to your question. In New Zealand we have a very, very small

Institutional lending business. Our housing book proportionately is larger but as you know,

the housing book in New Zealand is structured very differently.

Don’t forget we’ve been operating for years in New Zealand under essentially

macroprudential guidelines that have limited our ability - all of the banks’ ability to lend in

terms of investor loans or high LVR lending, and one point there was even some regional

geographic limitations. All of those things have actually meant that the banking system is

still remarkably resilience and very, very safe. If you look at things like dynamic loan-to-

value ratios, the interest cover, et cetera, things are still very strong.

However, just like here, stress is starting to increase. Broadly, the numbers are more or

less the same as they are here but the shape of the business more commercial than -

sorry, more housing on average than the Group, means that the impacts on the numbers

are slightly different, but I don’t think there’s too much to read into it. We’ve taken the

same approach about really strong risk management, really strong customer selection, et

cetera, and I think again that’s serving us well.

Matt Dunger: (Bank of America, Analyst) Thank you.

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Jill Campbell: Thanks Matt. We’ll go to Carlos Cacho from Jarden please.

Carlos Cacho: (Jarden, Analyst) Thanks, Jill. I just first wanted to ask about the sensitivity

of your margin to changes in BBSW OIS basis. We’ve gotten details from some of the

peers around that and they’ve obviously said it’s been very low recently, so wondering if

you could give us any insight into that sensitivity.

Farhan Faruqui: Yes. Carlos, our sensitivity is about $12 million per basis point move, so

call it for every 10 points move in [bills OIS] we get effectively 1 basis point of NIM

impact. It’ s about $120 million per 10 basis point move broadly speaking. Does that solve

your - does that answer your question?

Carlos Cacho: (Jarden, Analyst) Yes. No, that’s great. Thanks, Farhan. Then secondly, I

noticed on slide 105 where you disclose the dynamic LVR of the portfolio for mortgages,

your negative equity does look to be a little bit higher than some of the peers that have

recently disclosed similar numbers. I was just wondering if there might be - and it’s still

lo w, obviously, versus history but I was wondering if there’s a geographical mix behind

there or if there might be a methodological difference or something?

Shayne Elliott: No. We don’t - again, thanks for pointing it out. As you pointed out, it is

extraordinarily low, and I haven’t had the opportunity to compare with peers their

disclosures over the last couple of days, but no, from our point of view, we don’t think

there’s a methodology difference, that would be interesting to find out, but there’s no

geographic skew in there.

Carlos Cacho: (Jarden, Analyst) Okay, so it’s just...

Shayne Elliott: We have - obviously, you know this. Obviously, we have a geographic skew

at ANZ that will be different to other banks. But within our portfolio, we're not seeing any

material differences. But there will be a weighting difference obviously. Given our heavier

weighting to Victoria, for example, may have something to do with that. But not that we're

aware of.

Carlos Cacho: (Jarden, Analyst) Thanks, Shayne.

Shayne Elliott: Thanks.

Jill Campbell: Thanks, Carlos. We'll go to Brendan Sproules from Citi.

Brendan Sproules: (Citi, Analyst) Good morning. Brendan Sproules from Citi. I just wanted

to ask about your markets income on slide 23. You've had three very strong halves,

probably above what you've described as the long-term average in this business.

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Particularly you notice the balance sheet contribution has increased and within the

customer franchise, the rates tile there has also increased.

I guess given the way the world has evolved and the rate cycle, what are your

expectations for these contributions looking forward on 6, 12 and 18 month basis?

Shayne Elliott: Do you want to answer - look, so I might answer just more generically. So

it's a reasonable observation and clearly some of that, not all of it, some of that is

correlated to the interest rate cycle. Yes? Which is probably not unsurprising.

I mean obviously the way that we think about - well, maybe not obviously. The way that

we think about the business is actually focused on the other part of the business which is

the customer franchise piece. I think it's fair observation to say that the business has

performed strongly over the last three halves.

We've always said that we ran the business to be at about $2 billion. I think it's fair to say

going forward, you might expect to see that slightly higher. We're just going through our

planning processes for the future. But the business has built some really strong

foundational strength there.

So this is not one off driven, you know, et cetera, there's some really strong foundations in

there. In terms of our digital capability, in terms of the breadth of our business. I mean I

know it wasn't your question but if you look at you know, we're getting emerging strength

in our commodities capability, which is relatively narrow in what we do in terms of gold

and other bits and pieces but a really nice point of diversification.

The rates business has been a steady performer. Not just over the last couple of halves

but over time. That's been a deliberate investment in the business. I mean ANZ historically

has always been strong at foreign exchange. That's kind of core to who and what we are.

We were behind on rates and we've built out that capability by investing in technology and

that's starting to come through. Look, I don’t know what the future holds, particularly over

the next six to 12 months. But you say over time, we've got markets in good shape, solid

business, we've reduced the volatility, it's more diversified geographically, and by

underlying, we're feeling pretty positive about the business given the strength of the

customer franchise in there.

Farhan Faruqui: Yes, I think...

[Over speaking]

Shayne Elliott: Yes, go.

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Farhan Faruqui: I might just - I just might add, Brendan, and you know this obviously with

your own bank in terms of the international network. That it is an important - having the

footprint that we have globally is a huge benefit. Because there is opportunities that are

available to us in our international customer footprint.

When I talk about our international customers, they are pretty much sort of customers

that you would see in your bank, Brendan, which are the large global multinational

customers who operate across the regions, across multiple geographies.

That gives rise to a lot of opportunities around credit and capital markets, around rates,

and around foreign currency, which is why you see that consistency. More and more

customers are now - are coming and doing more business with us which is why you're

seeing that 40% growth in customer franchise income that I mentioned over the last three

years.

I think the other thing is that - other big advantage of having that footprint is that our

local markets business is very strong. That's something that many of our peers in Australia

don't have.

That allows us effectively an opportunity to also capture local opportunities. That's been

one of the drivers as well of our customer franchise income growth. In fact, if you look at

just our international business revenue, on a PCP basis, it's grown 36%. I t's a huge driver

of what we deliver and as I said, it's been about two thirds of the growth as well in this

half.

So, it is becoming a true differentiator for us and the consistency that it's bringing,

because of the quality of clients, because of the offerings that we have, because of the

investments we've made, because of some of the local market licenses that we have, in

some countries, that is creating a lot of stickiness to our markets business. So, it's not the

same volatile business it used to be.

Brendan Sproules: (Citi, Analyst) Thank you. I've just got a second question on your

productivity savings. You talk on slide 26 about the record half that you enjoyed this year.

I just want to contrast between I guess the strategic initiatives that you show on 25,

where you spent $96 million increase in the half on cloud and ANZ run costs.

But then in the productivity, you're actually able to save $62 million. How do we think

about those two categories going forward? Are they going to largely offset, or do you think

that going forward, that you'll always be spending more on technology than you'll finish up

saving?

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Farhan Faruqui: Well, to some extent, Brendan, the benefits that we're seeing in

technology services that you point out on page 26, which are things which relate to

simplification. So effectively, as you migrate apps to cloud, which is what shows up in the

strategic initiatives in the previous slide, you effectively get benefit from a productivity

standpoint because you're able to shutdown systems and applications on PREM.

So there are benefits. Not necessarily 100% correlated. But that's sort of the productivity

benefits as we migrate more to the cloud.

Shayne Elliott: I think it's important though to point out, and I know Farhan - I totally

understand why you would link the two. They're not necessarily correlated. Because

migrating to cloud, for example, just using that example. Yes, we spend the money, we

migrate to cloud, shutdown the old. There's clearly a benefit within technology.

But actually, the biggest benefit goes into the businesses. Which means that as a result of

being in the cloud, they can deliver more quickly, more efficiently, et cetera. So, they're

not totally correlated. Maybe we should think about a better way of disclosing that. But

that's the reality of the matter.

I mean our task and one of the things we talk about at management is making sure that

when you've got those situations, you spend in one area for the benefit elsewhere. We've

got much, much better at ensuring that those benefits are getting delivered.

Brendan Sproules: (Citi, Analyst) Okay, thank you.

Jill Campbell: Thanks, Brendan. Last question is from Azib Khan.

Azib Khan: (E&P Financial, Analyst) Thank you, Jill. Thank you, S hayne and Farhan. Just

coming back to market income, that obviously annualised $2.4 billion in the first half,

Shayne, do you still expect this to be a $2 billion per annum revenue business in a normal

year?

Shayne Elliott: Great question. I think two things I would comment on that is, don’t forget

that there is a seasonality in that business and I think almost every year, the second half

is a little bit weaker than the first half, and that’s due largely to do with the second half is

European summer, which again, our business skews to northern hemisphere surprisingly,

but so there's a little bit of that, so it's likely there will be slow down.

It's a very good question. I would expect it to be slightly higher than the $2 billion. As I

mentioned previously, we’re just working through what that new number might be, and we

will be in a position to share that later in the year, we go through our planning process

ANZ Half Year Results Presentation
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with the Board, at the full year result we’d certainly, if there is a change, we will update

the market, but you’d expect it given - I think the point here is that we’ve really built some

strong foundations in markets. It's a good business now, well run. It's got really strong

technology, it's got - it knows what it's good at, it's well diversified, so we’ve built

confidence in our ability to grow that prudently and sensibly, and yes, so we should expect

to see it grow from here.

Azib Khan: (E&P Financial, Analyst) Thanks for that Shayne, and just a second question

about the Commercial business. You’ve mentioned, Shayne, in your opening comments

that Commercial is obviously an area where you’re going to look to grow in, as part of a

response to the earlier question, you mentioned you’ve got 650,000 customers of which

600,000 are small, as you grow in that business, is it fair to assume it's that lager segment

that will grow, particularly because there's probably more loan growth on offer than

deposit growth?

Shayne Elliott: Great question. Great question. Not necessarily. So, my colleagues who run

that will probably not like the answer to this, but yes, of course there's growth. There's

growth everywhere in Commercial, actually. There's absolutely growth in the bigger end,

absolutely, and what we’ve been doing is building our strengths for those segments that

we think we can really build out strength whether it's in agri, or health, or other areas, so

absolutely there will be growth there, but the real juice in that business, if we’re being

honest in terms of return does come from the deposits franchise and that comes from

being operating account of businesses.

So, actually if you’re thinking of it from a returns point of view and topline growth, we

think a lot of it will come from expanding that deposit base in the smaller end. So, that’s

where - because remember, we’ve got for every dollar we lend, we’ve got $1.8 in deposits,

and that’s why you get that really high return outcome. So, there's growth right across the

board there.

There’ll be more customers, we’ve definitely got - over time, and not in the next six

months, but over time we absolutely need to grow our operating deposit capability and

that’s no different than Plus, by giving customers the tools they need to do better with

their money, and we are in the early stages of that, we obviously do pretty well today, but

we’re in the early stages of that, and yes, there’ll be some growth in the bigger end of that

sector as well, and that’s why we’re attracted to the business and particularly given our

business does look different to peers. So, we’re not taking it - it's not a head on

competition with some of our larger bank peers.

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Azib Khan: (E&P Financial, Analyst) Do you have a target customer composition in mind

there, Shayne? Or do you think you can sustain more than 90% of the customers being

small.

Shayne Elliott: Look, it's a matter - again, it's a good question. It's a matter of debate. I

personally am very attracted to the smaller end, because I think those the things that

ANZ, we can really give those people tools, right? What's attractive about them? They're

sole banks, they don’t multibank, right? T hey just want simple things done well. Yes, they

want us to help them run their business better.

Give me the data and insight from my payments, from what you’re seeing across the

industry, and help me run my - do better with my money. It's very much aligned to our

strategy around ANZ Plus, with the same idea of financial wellbeing. Give me the tools,

give me the nudges, give me the insights and data.

ANZ, we haven’t talked about today, and we don’t have time, one of our great strengths is

our data set. We have the most diversified data set around the economy. I talked about

the $164 trillion in payments we process every year. Guess what? A big chunk of that is

going into that SME land, and so being able to really extract value from that data, and

offer it in compelling, easy ways, that’s why we’ve done this JV with Worldline, that is

really, really exciting.

We’ve still got a lot of work to do to be able to deliver that, so I actually think, I believe

that even in the next three to five years, there is still going to be a very, very heavy skew

to the small end but it will all grow.

Azib Khan: (E&P Financial, Analyst) Thank you.

Shayne Elliott: Thank you.

Jill Campbell: Thanks, Azib, and with that we’re out, and so if there's anybody that didn’t

get a chance to ask a question, please feel free to ring the Investor Relations team this

afternoon and all of this will be online later today as I mentioned. Thanks very much.

Shayne Elliott: Thank you.

End of Transcript

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