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TradeWindow - 2024 Annual Report

Annual Report26 June 2024TWLIndustrials

Annual Report
2024

For the year ended 31 March 2024

Annual Report

End-to-end

connectivity across

global supply chains

1
About TradeWindow 2

FY24 at a glance3

Chair & CEO Letter4

Our Leadership7

Our Strategy10

Our Solutions12

Revenue Composition13

Growing from solid foundations14

Our Customers15

Environmental, Social & Governance16

Corporate Governance Report21

Consolidated financial statements38

Shareholder Information116

Glossary119

This Annual Report is dated 27 June 2024 and is signed on behalf of

the Board of Directors of Trade Window Holdings Limited by Alasdair

MacLeod, Chair, and AJ Smith, Chief Executive Officer.

Alasdair MacLeod Chair AJ Smith Chief Executive Officer

Contents

23
Built to super-connect global trade

Our mission

To make global supply

chains more productive,

connected and visible

What we do

Traditional trade processes are complex, time-consuming, expensive and

prone to human error.

TradeWindow provides the tools and support for exporters, importers,

freight forwarders, and customs brokers to move away from inefficient

trade processes and begin the journey to digital transformation,

streamlining business processes and driving profitability.

Visit www.tradewindow.io for more information

About

Trade Window

Our vision

End-to-end

connectivity across

global supply chains

FY24 at a glance

TradeWindow’s strong FY24 growth reflects increasing

demand for our digital trade solutions. Exporters,

importers and freight forwarders are seeing the benefits

of moving from manual processes to digital trade and

are selecting TradeWindow solutions to be more efficient,

connected and transparent.

Cash and cash

equivalents

Trading revenue

growth

Net loss after tax

$6.2m

+26%

$6.8m$6.6m93%

$8.0m

$6.3m

Annual recurring

revenue

$0.2m

Trading revenue Total incomeEBITDA lossCustomer retention

45
Chair & CEO letter

Dear Shareholders

Against a backdrop of challenging economic and capital

market conditions, TradeWindow has delivered an

outstanding result for shareholders.

We have continued to grow at a rate ahead of most

Australasian software companies

1

. We have strengthened

our presence in the New Zealand export sector. We have

extended our penetration into Australia - a market that is

more than seven times

2

the size of New Zealand’s and one

that offers enormous promise.

We have also set TradeWindow on a path to breakeven

and long-term sustainability and established deep reserves

of resilience that will position us to thrive as the winds of

the economy return to our favour.

These achievements are a testament to both the

commitment and talent of the team and the value

TradeWindow solutions offer to global shippers. They

also reflect diligent execution of our strategy, careful

management of risks and our capital, and effective

demonstration of the value of TradeWindow’s solutions.

Financial Update

3

Trading revenue was $6.2 million, up 26% from the $4.9

million achieved in the prior year reflecting solid organic

growth. This result followed from increased sales across

all core product lines.

Total customer numbers grew to 513 from 498

4

a year

earlier, with around 50% of our customers now based

in Australia. The rate of growth was diluted by industry

consolidation in the freight forwarding sector, but

TradeWindow overcame these pressures by replacing lost

smaller customers with larger customers who take more

of the company’s services. Customer retention was steady

over the year at 93%.

The silver lining of the current environment of subdued

consumer demand, rising costs and high interest rates,

is that it is highly conducive to demonstrating the

productivity benefits TradeWindow solutions offer.

Monthly Average Revenue Per Customer (ARPC) was

up 32% to $1,707 for exporters, and up 17% to $638 for

freight forwarders. This improvement reflected customers

using more of our services as well as the benefits of price

increases as we passed on our higher costs to customers.

ARR

5

was up 21% to $6.3 million from $5.2 million a

year earlier. This figure does not include several large

customers recruited before the end of the financial year

and are in the process of being onboarded. Total income,

which includes grants and other income, was $6.8 million,

up 18% from $5.7 million.

Total operating expenses were down 23% to $13.4 million,

from $17.4 million, with the fall reflecting a 58% reduction

in staff numbers since the start of the financial year as we

shifted our focus to putting the company on a sustainable

financial footing rather than longer-term innovation and

development projects.

  

We meanwhile lifted gross margins by 8 percentage points

on the prior year to 54% as we have focused on improving

cash generation by driving a reduction in the average sales

cycle and maximising the sales opportunity of our existing

customers.

Our EBITDA

6

loss for the year was $6.6 million, down 43%

from $11.7 million, and the net loss after tax reduced to

$8.0 million from $9.8 million.

Monthly average cash consumption reduced from $1

million in FY23 to $0.7 million in 1H FY24 and $0.3 million

in 2H FY24. In line with guidance given during the capital

raising, we expect this trend to continue in the new

financial year as the significant cost savings and large new

customer acquisitions flow through to our financial results.

Customers and Growth  

Our growth strategy is now most focused on increasing

usage among existing customers and attracting new ones.

Product innovation continues to play an important role,

but we now operate a self-sustaining model of iterative

product development which is directed at meeting our

customers’ most acute needs. We have meanwhile

offshored much development work to our Philippine team

to manage costs.

With more than half of New Zealand’s primary industry

export volume being facilitated by TradeWindow software,

our strongest prospects for new customer recruitment are

now in Australia.

In the coming year we expect the Origin service,

launched in Australia at the end of 2023, will play a key

role in boosting revenue growth and bringing on new

customers to our platform. Exporters need a certificate

of origin to access preferential duty rates under free trade

agreements, a service where TradeWindow stands out

with its 24/7 availability in Australia and New Zealand.

After recruiting new customers to the Origin service,

we can then more easily demonstrate the productivity

benefits of our other functions in Cube, TradeWindow’s

global trade platform, including ocean carrier bookings,

customs clearance, e-commerce, supply chain tracking,

and encrypted data storage.

Capital Management

At the end of March 2024 TradeWindow had cash reserves

of $0.2 million, down from $1.8 million at the end of

September 2023.

The successful share issue we concluded in April raised a

total of $2.2 million from existing shareholders including

cornerstone investors ASB Bank, AJ and Co-Founder, Kerry

Friend. It also attracted a new institutional investor and

more than 1,000 new retail shareholders and has provided

the capital to see us through to financial self-sustainability.

ASB meanwhile agreed ahead of the capital raising to

the removal of the requirement for TradeWindow to carry

consolidated cash balances of twice the amount of our

bank facility limits. It also extended loan amortisation relief

to 31 March 2025.

Governance

TradeWindow’s governance is characterised by our values

which emphasise accountability, integrity, competence,

responsibility, fairness and transparency. These qualities

have been abundantly on show around the Board room

table over the last year as we have managed the capital

constraints and undertaken the necessary and deep

reorganisation of the business.

TradeWindow has placed an outsized demand on its

Directors, and we want to thank them on behalf of all

shareholders. We want to particularly acknowledge the

independent directors Phil Norman and Diana Puketapu.

Diana stepped aside from the board in November after two

years with the company and in line with the broader capital

management initiatives we have resolved not to replace her.

Outlook

The productivity benefits offered by TradeWindow

solutions continued to resonate strongly with customers

and we expect this to continue, even as the company

begins to see a stabilisation in shipping costs and an

easing in inflationary pressures.

We are well positioned to benefit from these trends

should they translate into a broader economic recovery

as we expect such a recovery to be accompanied by an

increase in transaction volumes. New trade agreements

and regulatory changes are also continuing to support

1 Ord Minnett Research, November 2023. 2 Australia Trade | WITS Data (worldbank.org) 3 All comparisons are to the 12 months ended 31 March 2024

unless otherwise stated. 4 Customer numbers and categorisation methodology have been refined to include contracted and pay as you go customers. Prior

year comparatives have been restated. 5 Annual recurring revenue (ARR) is calculated using subscription revenue for March 2024 and the monthly average

of transaction revenue for Q4 FY 2024 annualised. 6 EBITDA is a non-GAAP measure of financial performance it is defined and reconciled to the GAAP

measure of net loss after tax on slide 16 of the full year results announcement for FY24: https://www

.nzx.com/announcements/431995

67
Directors and senior

leadership team

Board of directors

Alasdair MacLeod has broad governance experience

across the software, technology and not for profit

sectors and has worked extensively with primary industry

exporters. He is a former Partner of Deloitte NZ and until

December 2022 was Chair of NZX-listed Napier Port

Holdings Limited. He is currently Chair of Silverstripe

Limited, a Wellington-based digital experience company.

He was Chair of the Hawke’s Bay chapter of Export NZ for

seven years.

AJ Smith is a founding shareholder of TradeWindow and

has been the CEO from the company’s inception in 2018

building on a track record of innovation and investment

in successful rapid-growth companies including

MediFin, GreenFin and Bonds Africa (South Africa) and

Commonwealth Finance Group (Switzerland). With a

strong belief in building high-performance teams, AJ is

an active executive member of the Young Presidents

Organisation.

Kerry has three decades of financial management

experience. He started his career with EY Wellington

before following a career across Asia primarily in the

media and entertainment sector. Kerry has previously

held senior finance positions with Take-Two Interactive

Software (Singapore), Jupiter TV (Japan), Bloomberg

(Japan) and News Corporation (Japan). He is a current

director of Northpower and Northpower Fibre.

Phil Norman is a professional director and business

advisor for growth companies. His career has included

management, ownership and governance roles in many

local and international businesses. He was founding

chairman of Xero Limited and is a current director of ASX

listed TASK Group Holdings Limited, and Loyalty New

Zealand Limited (Fly Buys).

Alasdair MacLeod

Independent Chair

AJ Smith

Executive Director and

Chief Executive Officer

Phil Norman

Independent Director

Kerry Friend

Executive Director

Up 26% (Total Revenue

$6.8m, up 18%)

Up 8 ppt on FY23

UP 32% on FY23

Unchanged

Up 21% on FY23

Up 15%

Up 17% on FY23

Down 9ppt on FY23

$6.2m$6.3m

513

$638

47%54%

$1,707

93%

Trading revenue

Gross Margin

ARPC (Shippers)

Customer

retention rate

% of expenses

R&D and

Commercialisation 

ARPC (Freight

Forwarders)

Annual Recurring

Revenue

Customers

Key performance indicators - FY24

digitisation of trade information and the long-term outlook

for the company.


We have the talent and intellectual property and the capital

to advance our strategy. Our focus is now entirely back

on matters that offer the greatest value for shareholders:

executing on our plans to take advantage of the significant

opportunities we see.


TradeWindow is delighted with the progress we have made

in the first two months of the new financial year. In line

Alasdair MacLeod

Chair


AJ Smith 

Co-Founder and CEO

with the guidance given at the time of our capital raising we

continue to expect FY25 trading revenue to range between

$7.3 million and $8.3 million and to achieve monthly

EBITDA breakeven by the end of the financial year.

We are immensely proud of - and on behalf of shareholders

grateful for - the way the TradeWindow team have risen

to the challenges of the past year. We look forward to

providing a further update on the progress we have made

in the first quarter of the financial year in July and seeing

you at our Annual Shareholders Meeting in August.

89
Senior leadership team

AJ Smith is a founding shareholder of TradeWindow and

has been the CEO from the company’s inception in 2018

building on a track record of innovation and investment

in successful rapid-growth companies including

MediFin, GreenFin and Bonds Africa (South Africa) and

Commonwealth Finance Group (Switzerland). With a

strong belief in building high-performance teams, AJ is

an active executive member of the Young Presidents

Organisation.

Kerry Friend

Executive Director

Deidre Campbell

Chief Financial Officer

Deidre joined TradeWindow in February 2020. Prior to

this, she was Group CFO of Methven Limited. Deidre has

extensive experience in leading and building teams, policy and

processes in finance and governance to support and enable

business through NZX listing, mergers and acquisitions and

international growth. Deirdre holds a Bachelor of Accounting

from Auckland University of Technology and Wintec –

Waikato Institute of Technology. She is also a member of the

Chartered Accountants Australia and New Zealand.

AJ Smith

Executive Director and

Chief Executive Officer

Andrew is an experienced business strategist, deal maker,

and problem solver. His background is in planning, strategy,

corporate finance and consultancy. He has a proven track

record for delivering complex transactions including the

procurement of NBN Co’s satellite network. Andrew has a

Bachelor of Business Studies in Accounting from Massey

University and an MBA from the Australian Graduate School of

Management.

Andrew Balgarnie

Chief Strategy Officer

Dewald is a lawyer with more than 20 years’ experience

in corporate and commercial law. Prior to joining

TradeWindow in December 2019, Dewald worked as

Registrar at a South African university where he oversaw

governance and compliance for more than 40 institutional

committees. He has served as Director on various Boards

and has a BProc and an LLM in International Corporate

Finance Law, and is currently pursuing a Doctorate in

Business Administration

Dewald van Rensburg

Chief Operating Officer

Kerry has three decades of financial management

experience. He started his career with EY Wellington before

following a career across Asia primarily in the media and

entertainment sector. Kerry has previously held senior

finance positions with Take-Two Interactive Software

(Singapore), Jupiter TV (Japan), Bloomberg (Japan) and

News Corporation (Japan). He is a current director of

Northpower and Northpower FIbre.

1011
Our strategy

Market penetration

Build on the foundations

of our acquired customer

base across A/NZ

Acquire

Accelerate growth

Continue to look for ways to accelerate our strategic priorities and growth through targeted acquisition

Add customer value

Build trusted

relationships with our

existing customers; with

market leading brands

taking up Cube

Global trade platform

Converge proprietary

and acquired

software solutions

into a highly scalable

global trade platform

Build capability

Create and maintain

an environment focused

on performance,

innovation and

accountability

LandGrowUnifyPeople

We remain focused on delivering our high-level strategy,

with a shift in emphasis to focus our resources on the

Land and Grow pillars. We believe this will provide a faster

path to having a self-sustaining model.

Strategic summary

Trusted digital trade facilitation delivered through Cube a global trade

platform that connects our customers with their supply chain ecosystem.

TradeWindow provides the tools

to move away from inefficient

trade processes and begin the

journey to digital transformation,

streamlining business processes

and driving profitability.

1213
TradeWindow’s Cube solution enables organisations involved in

global trade to securely share mission-critical data and collaborate

with partners across the supply chain ecosystem.

Trusted collaboration is made possible using an enterprise-grade

security underpinned by blockchain technology. Permissioned parties

can view and edit, with actions recorded on an immutable audit

trail. Cube is designed to connect all parties through integration into

incumbent systems used in each part of the supply chain.


Connectivity

TradeWindow’s Prodoc, Freight, and SpeEDI, Origin solutions are

designed for exporters, importers, freight forwarders, and customs

brokers to run business critical processes. Solutions are purpose- built,

with each designed to capture data at source and automate workflows to

deliver efficiency, accuracy, and quality for all involved. Integration into Cube

enables automation of cross-organisational workflow, with data available from

the source in near real-time.


Productivity

TradeWindow’s Assure+ solution is designed to enhance

transparency both within organisations and across the supply

chain. Assure+ enables organisations to re-use data to build

trust with both businesses and consumers.


Visibility

+

Origin

SpeEDI

Our solutionsRevenue composition

TradeWindow’s solutions are designed to be adopted in increments,

delivering increasing value to customers

Trading revenues highly predictable

with 94% recurring

Customers start by digitising their back-end operations

with TradeWindow’s Productivity solutions. Digitisation of

internal processes can provide a catalyst for organisations

to take the next step in their digital transformation

journey – secure connectivity with permissioned partners

across the supply chain ecosystem. Data captured by

the Productivity and Connectivity solutions can be re-

purposed, aggregated, and enriched to provide customers

increased levels of visibility across their supply chain to

more effectively manage risk and engage customers.

Transactional revenue

TradeWindow generates transactional

revenue each time a customer either

creates or shares a set of trade

documents.

Subscription revenue

Customers pay monthly, quarterly, or annual

subscription fees to access solutions.

The amount of fee varies depending on the

number of solutions subscribed for and the

number of users.

TradeWindow generates transactional

revenue each time a customer either

creates or shares a set of trade

documents.

TradeWindow generates transactional

revenue each time a customer either

creates or shares a set of trade

documents.

Revenue

Composition

1

Installation

revenue

Subscription

revenue

Transactional

revenue

Service

revenue

48%46%

4%

2%

1. Based on actual trading revenue in the year to the end of March 2024

1415
513 organisations use our technology

Some of the Australasia’s most prolific shippers and freight forwarders rely on our solutions to run

business critical operations.

DairyMeatSeafoodHorticultureLogistics & Other

Growing from solid foundations

Delivered a CAGR of 104%

1

since the start

of commercialisation in January 2020.

1. CAGR period FY20 to FY24

2. Forward-looking financial information should be read in conjunction with key assumptions on Slide 26 of the full year results announcement

for FY24: https://www.nzx.com/announcements/431995

Forecasting continued revenue growth in

the range of 20% to 34% year-on-year for

FY25 (1 April 2024 to 31 March 2025) .

Trading revenue guidance of $7.3m to

$8.3m for FY25 .

Forecast revenue growth underpinned by

cross-selling to existing customers and

winning new customers in Australia.

Revenue

2

9.0

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

FY20AFY21AFY22AFY23AFY24AFY25F

0.0

NZ$M

1617
Introduction

Responsible leadership, characterised by our values

which emphasise accountability, integrity, competence,

responsibility, fairness and transparency, has been the

defining ethos of TradeWindow, and contributes towards

ensuring good corporate citizenship. Decisions, actions

and deliberations are conducted with sensitivity to the

legitimate interests and expectations of all stakeholders

and TradeWindow fully understands the triple context in

which it operates – economy, society, and environment.

TradeWindow exercises leadership within a governance

system to ensure that its mission is carried out within

a framework that promotes diversity and inclusion,

benefits society, protects the environment, and ensures

sustainability. TradeWindow aspires to have a low

environmental impact and we encourage customers,

suppliers, and other stakeholders to do the same.

Environmental

As a software development company TradeWindow

operates in an online environment, with its operational

model primarily utilising office-based employees. For this

reason, TradeWindow’s direct environmental footprint is

relatively small and is made up largely from third-party

data centres, energy used in its offices, employee travel

and from the typical consumables of an online, office-

based business.

TradeWindow is committed to minimising our

environmental impact as an integral part of our business

strategy and operating methods. Our key environmental

initiatives include:

• Hybrid working – TradeWindow employees can

choose to work from home part of the time,

reducing the carbon emissions associated with

commuting.

• Travel – We are conscientious when booking

travel and, where possible, combine meetings

to minimise our trips and reduce CO2 emissions.

• Minimal-paper office – TradeWindow uses digital

solutions to store and manage company records.

• Cloud-computing – TradeWindow partners with

both Microsoft and Amazon Web Services (‘AWS’)

as providers of cloud services. Microsoft has

been carbon neutral since 2012 and is

committed to zero-waste by 2030. AWS has

a long-term commitment to use 100% renewable

energy by 2027.

• Recycling – Our offices are equipped with, and

staff fully embrace recycling.

This Environmental, Social and Governance (‘ESG’) Report, which incor-

porates TradeWindow’s Statement on Governance was approved by the

Board of TradeWindow Holdings Limited on 27 June 2024 and is ac-

curate as at that date. The Board does not undertake any obligation to

revise this Report to reflect events or circumstances after 27 June 2024

(other than in accordance with the continuous disclosure requirements

of the applicable Listing Rules).

Environmental, Social

and Governance Report

Social

TradeWindow is committed to creating an open workplace

where every team member is welcomed, supported, and

inspired, and where diversity is celebrated. TradeWindow’s

diversity and inclusion principles will be practically

implemented across the business by:

• providing training and education that raises

employee awareness of inclusion and diversity

and associated benefits supported by;

• ensuring our recruitment, development and

management approaches enable inclusion and

diversity at all levels;

• ensuring our people receive fair and equitable

pay and benefits. Our remuneration is governed

by the Nomination and Remuneration Committee;

Climate-related disclosures

TradeWindow is supportive of efforts to mitigate the

impact of commercial activities on the environment.

TradeWindow will make annual disclosures covering

governance arrangements, risk management, strategies,

metrics and targets for mitigating and adapting to climate

change impacts once it meets the definition of a Climate

Reporting Entity. It is not anticipated that TradeWindow

will meet the market capitalisation threshold requirements

in the medium term. Notwithstanding, TradeWindow will

continue to monitor its status and prepare accordingly.

As an early stage company TradeWindow’s primary focus

is on building its revenues and becoming financially

sustainable, while being conscious of its role in the supply

chain and attempting to put environmentally friendly

behaviours in place.

Be real

We value diversity of thought,

honesty and openness – we

challenge with respect

Always engaged

We take time to understand our

customers and stakeholders to

deliver the best work of our lives

Think big

We challenge the definition

of possible

Own it

We always deliver,

and on time

One team

We take bold steps together to

deliver the smartest solution

Fiercely efficient

We make each minute and

every dollar count

TradeWindow’s values

1819
enhancing processes and policies to encourage

greater flexibility and diversity;

• entrenching inclusion and diversity in our culture

through engaging internal communications and

events;

• regularly tracking progress against targets; and

• having zero tolerance for harassment,

discrimination, or victimisation which is

documented in TradeWindow’s Code of Ethics.

TradeWindow’s growth plans rely on attracting

and retaining highly skilled and experienced

subject matter experts from both commercial and

technical domains. As TradeWindow operates in an

industry that is competitive for talent, the senior

leadership team has been focused on shaping a culture

that people aspire to be a part of. Our environment is

focused on performance, innovation,and accountability.

Early in TradeWindow’s history, the senior leadership

team came together to define the behaviours that

underpin the Company’s high- performance team culture.

TradeWindow’s culture manifesto and values are shown in

the diagram on the preceding page, and regular company-

wide meetings are used to reinforce their importance to all

staff. They describe what is important, set expectations,

and guide decisions.

TradeWindow’s culture manifesto

Innovation starts with people. We’re a diverse team of

highly skilled subject matter experts. Together with our

customers we work to overcome the challenges in global

trade. Shared values, creativity and passion push us to

deliver the best work of our lives.

TradeWindow operates in a dynamic, fast-paced

environment. Our people need to continuously acquire

knowledge and learn new skills, as we believe new ideas

spur opportunities for innovation.

Board and Committee Composition

BoardAudit and Risk CommitteeNomination and Remuneration

Committee

Alasdair MacLeod

Chair and Independent Director

Phil Norman

Chair

Alasdair MacLeod

Chair

Phil Norman

Independent Director

Alasdair MacLeod Phil Norman

AJ Smith

Executive Director and CEO

Kerry FriendAJ Smith

Kerry Friend

Executive Director

People by TenurePeople by AgePeople by Nationality

We make wellbeing a priority at TradeWindow. Our people

are provided with health insurance, and five days paid

“Chill” days. TradeWindow provides a stimulating and

healthy work environment and flexible working options.

Governance focus

The Board and management of TradeWindow are

committed to ensuring that TradeWindow maintains

corporate governance practices that are in line with best

practice, and that TradeWindow adheres to the highest

ethical standards.

TradeWindow is listed on the New Zealand Stock

Exchange (‘NZX Main Board’) and needs to comply with

the NZX Listing Rules. The Board has had regard to the

NZX Listing Rules and a number of corporate governance

recommendations when establishing its governance

framework, including the NZX Corporate Governance

Code dated 17 June 2022. TradeWindow’s implementation

of these recommendations is set out in the Corporate

Governance Statement.

TradeWindow’s Board has been appointed to protect and

enhance the long-term value of TradeWindow and to act in

the best interests of its stakeholders.

The Board is the ultimate decision-making body of the

company and is responsible for the corporate governance

of the company. The role and responsibilities of the Board

are set out in the Board Charter, which can be found on the

investor centre of the Company’s website.

The Board has established two standing Board

Committees to assist in the execution of the Board’s

responsibilities, namely the Audit and Risk Committee

and the Nomination and Remuneration Committee. An

overview of the composition of the Board and Board

Committees is shown below and biographical information

for directors is set out on pages 6 – 7 of this Annual

Report.

0 - 6 months

South African

6 - 12 months

China

Singaporean

Indian

BritishNew Zealand

Australian

Vietnamese

Indonesian

Brazilian

Filipino

20-29

12 - 18 months

30-39

60+

18 - 24 months40-49

24 months +50-59

2021
Corporate governance

statement

TradeWindow actively embraces good corporate governance as it protects the

interests of all stakeholders and creates and enhances value over the short

and long term. At TradeWindow, we regularly review our corporate governance

systems and are always looking at opportunities for improvement.

The NZX Listing Rules (‘Listing Rules’) require TradeWindow to formally report its compliance

with the recommendations contained in the NZX Code. TradeWindow’s implementation

of these recommendations is set out in this Corporate Governance Statement. The Board

considers that (unless specifically stated) TradeWindow’s corporate governance structures,

practices and processes have followed the recommendations in the NZX Code, except where

stated, since listing on the NZX on 22 November 2021 until 31 March 2024.

This Corporate Governance Statement was approved by the TradeWindow Board

(the ‘Board’) on 27 June 2024. All of the policies and charters referred to below are available

on our website at https://tradewindow.io/investor-centre. Unless stated otherwise, all of the

information in this statement is current as at 31 March 2024.

2223
PRINCIPLE 2 – BOARD COMPOSITION

& PERFORMANCE

“To ensure an effective

Board, there should be a

balance of independence,

skills, knowledge,

experience and

perspectives.”

Recommendation 2.1

The Board of an issuer should operate under a written

charter which sets out the roles and responsibilities of

the Board. The Board charter should clearly distinguish

and disclose the respective roles and responsibilities of

the board and management.

The Board Charter sets out the roles and responsibilities

of the Board, its composition, meeting administration,

performance assessment and relationship with

shareholders and stakeholders. It requires that the Board

meets formally at least six times annually, and clearly

distinguishes between the role of the Board and the role of

management.

The Board delegates responsibility to the CEO for

implementing our strategic direction and day-to-day

operations, as recorded in our Delegated Authorities

Policy. Management provides detailed reports to the Board

to keep the Board up to date with key operational activities

and other aspects, including financial performance.

The Company Secretary supports the effectiveness of

the Board by ensuring that its policies and procedures

are followed. The Company Secretary coordinates the

completion and dispatch of the Board agendas and papers

and is directly accountable to the Board, via the Chair, on

all governance matters.

Recommendation 2.2

Every issuer should have a procedure for the nomination

and appointment of Directors to the Board.

The procedure for the appointment and removal of

directors is ultimately governed by the Company’s

Constitution and relevant NZX Listing Rules.

TradeWindow’s Board has established a Nomination

and Remuneration Committee with an approved Charter.

The Charter sets out the purpose and objectives of

the committee as well as the role that it plays in the

nomination and appointment of Directors to the Board.

The majority of committee members are non-executive,

independent directors. It is a requirement that the Board be

structured to ensure that, as a collective group, it has the

skills, experience, knowledge, diversity and perspective to

fulfil its purpose and responsibilities.

PRINCIPLE 1 – ETHICAL STANDARDS

“Directors should set

high standards of ethical

behaviour, model this

behaviour and hold

management accountable

for these standards being

followed throughout the

organisation.”

Recommendation 1.1

The Board should document minimum standards of

ethical behaviour to which the issuer’s directors and

employees are expected to adhere (a code of ethics).

We are committed to maintaining high standards of

honesty, integrity, and ethical conduct. Our expectations in

this respect are set out in our Code of Ethics, Continuous

Disclosure Policy, and our Securities Trading Policy.

Employees receive information and training on ethical

conduct, conflict of interest disclosures, whistleblowing,

and securities trading. Breaches of policy are taken

seriously. We have a Policy on Protected Disclosures

which enables employees to raise breaches of policy

confidentially, if required.

We maintain conflicts of interest registers which are

continuously being monitored internally and by the Board.

The key policies are available on our website.

Recommendation 1.2

An issuer should have a financial product dealing policy

for directors and employees.

Our Policy on Securities Trading summarises the law

on insider trading and restrictions on Directors and

employees dealing in our shares. The policy introduces

a trading prohibition for Directors and certain employees

(‘Restricted Persons’) at defined times (‘blackout periods’).

Compliance with the Securities Trading Policy is

monitored through a consent process, through education

and via notification by TradeWindow’s share registrar

(‘Computershare’) when any director or senior manager

trades in TradeWindow securities.

The Committee makes recommendations to the Board

from time to time as to the appointment and re-election of

directors, having regard to the Board composition. It is the

responsibility of the Committee to ensure that individuals

that are recommended by the Committee are suitably

qualified for eligibility for selection as a director.

In nominating candidates, the Committee takes into

consideration the terms of reference for the directors

and such other factors as it deems appropriate, such

as experience, qualifications, character, criminal record,

bankruptcy history, judgment, ability to work with others,

current Board composition and skillset and diversity and

inclusion.

The minimum number of Directors to be appointed to

the TradeWindow Board comprises two independent,

non-executive directors. The Board’s standards for

determining independence include the requirements of

the NZX. In particular, the Board will give preference to

the non-exhaustive factors set out in the NZX Corporate

Governance Code (as amended from time to time).

The Board will assess the independence of directors on

their appointment and at least annually thereafter. Before

any candidate is finally selected, appropriate fit and proper

background checks are undertaken.

Important information about candidates is provided to

shareholders in the notice of meeting at which they will

vote on the appointment of a new Director.

2425
Recommendation 2.3

An issuer should enter into written agreement with each

newly appointed director establishing the terms of the

appointment.

All Directors enter into a written agreement with

TradeWindow. The agreement outlines their appointment

terms, and role requirements, including time commitments

and remuneration, as well as indemnity and insurance

arrangements.

Recommendation 2.4

Every issuer should disclose information about each

director in its annual report or on its website including

a profile of experience, length of service, independence

and ownership interests and director attendance at

Board meetings.

Director Profiles are included on page 7 of this Annual

Report. Each profile contains information on the

experience, length of service, capacity in which they serve

on the Board as well as disclosed interests. Interests are

provided on pages 109 - 110 of this Annual Report. The

table below provides an overview of Director attendances

at Board meetings during the year under review.

In addition to normal generally monthly Board meetings,

Trade Window Holdings Limited held a number special

Board meetings throughout the year related to non-routine

matters

In addition to normal generally monthly

Board meetings, Trade Window Holdings

Limited held a number special Board

meetings throughout the year related to

non-routine matters.

Recommendation 2.5

An issuer should have a written diversity policy which

includes requirements for the Board or a relevant

committee of the Board to set measurable objectives

for achieving diversity (which, at a minimum, should

address gender diversity) and to assess annually both

the objectives and the entity’s progress in achieving

them. The issuer should disclose the policy or a

summary of it.

TradeWindow is committed to cultivating an environment

that promotes and values diversity and creating an open

workplace where every team member is welcomed,

supported, and inspired.

We believe TradeWindow is a place where all our

employees can express themselves, and our collective

unique differences and experiences can contribute to the

success of our people and the business.

We are committed to removing perceived or tangible

barriers to becoming part of our team, treating everyone

fairly and respectfully, and providing equal opportunities

based on performance and potential. We have zero-

tolerance for harassment, discrimination, or victimisation.

The policy provides that the Board is responsible for

establishing measurable objectives for achieving diversity

which reflect the principles set out in the policy and which

address, at a minimum, gender diversity.

Each year TradeWindow will review the effectiveness

and relevance of the policy; the metrics to identify areas

for improvement of inclusion and diversity across the

business; and measure TradeWindow’s performance with

respect to the policy, including that towards achieving the

measurable objectives. The Board is confident that the

current measures are promoting diversity of thought and

good decision making

As at 31 March 2024

FemaleMaleTotal

Directors044

Senior Leadership Members358

Employees and Contractors152742

Total (Including directors)183654

Percentage33%67%100%

Director meeting attendance

as members

Number of meetings FY23TWHLTWLNRCARC

Alasdair MacLeod

Independent Director241135

Diana Puketapu

Independent Director710-3

Phil Norman

Independent Director221136

AJ Smith

Executive Director & CEO24113-

Kerry Friend

Executive Director2211-6

The table below sets out the gender balance at TradeWindow as at 31 March 2024.

2627
Recommendation 2.6

Directors should undertake appropriate training to

remain current on how to best perform their duties as

Directors of an issuer.

The Board normally commits to sessions of organised

visits and meetings focused on some aspect of the

business. Directors also attend a number of workshops

with Management annually to agree on TradeWindow’s

purpose and strategy.

New directors participate in an induction programme,

designed to educate them about TradeWindow and our

governance arrangements. Directors are expected to fulfil

Continuing Professsional Development obligations of

professional organisations to which they belong.

Recommendation 2.7

The Board should have a procedure to regularly assess

director, Board and committee performance.

The Board Charter regulates the performance

assessment process of the Board, its committees and

directors.

The Board undertakes a bi-annual evaluation of its

performance which includes a review of the Board’s role,

Board processes and committees to support that role;

review of the performance of the Board and each director;

and identify and effect any amendments to the Board

Charter if deemed necessary. An external performance

review may be conducted if required.

Recommendation 2.8

A majority of the Board should be independent Directors.

The Board resolved, following the resignation of

independent Director Diana Puketapu on 31 October

2023, not to replace to her in order to reduce company

operating costs as a consequence there a not a majority of

independent Directors on the Board (per recommendation

2.8). Nevertheless, the board is confident that it has

sufficient representation of independent Directors to

ensure effective decision making

Recommendation 2.9

An issuer should have an independent chair of the board.

If the chair is not independent, the chair and the CEO

should be different people.

TradeWindow’s Chair of the Board, Alasdair MacLeod, is an

Independent Director.

Recommendation 2.10

The Chair and CEO should be different people

See recommendation 2.9.

PRINCIPLE 3 – BOARD COMMITTEES

“The Board should use

committees where

this will enhance its

effectiveness in key areas,

while still retaining Board

responsibility.”

Recommendation 3.1

An issuer’s audit committee should operate under a

written charter. Membership on the audit committee

should be majority independent and comprise solely of

non-executive Directors of the issuer. The chair of the

audit committee should be an independent director and

not the chair of the Board.

TradeWindow has established an Audit and Risk

Committee. The roles and responsibilities are set out in

the Committee Charter. The Audit and Risk Committee

provides advice to the Board in respect of: external

financial reporting; risk management and processes;

internal and external audit processes; and internal control

mechanisms. The Chair of the Audit and Risk Committee

reports back to the Board at each meeting and makes

recommendations, as necessary. The Committee reviews

its performance against its Charter bi-annually.

The Audit and Risk Committee comprises three members,

with a maximum of five, the majority of which are

independent directors. The chair of the Audit and Risk

Committee is Phil Norman. He is an independent non-

executive director with a financial background, and he

is not the chair of the Board. Whilst the Audit and Risk

Committee does not solely comprise of non-executive

Directors (per Recommendation 3.1), the Board considers

that Kerry Friend provides important financial experience

and skills that are valuable to the Committee.

Recommendation 3.2

Employees should only attend audit committee meetings

at the invitation of the audit committee.

External advisors, the Chief Financial Officer, Chief

Executive Officer, and others as appropriate may be invited

to attend Audit and Risk Committee meetings at the

discretion and invitation of the Committee.

Invitees may be requested to withdraw from the meeting

at any time by the meeting Committee Chair.

Recommendation 3.3

An issuer should have a remuneration committee

which operates under a written charter (unless

this is carried out by the whole Board). At least a

majority of the remuneration committee should be

independent Directors. Management should only attend

remuneration committee meetings at the invitation of

the remuneration committee.

TradeWindow has established a Nomination and

Remuneration Committee. The roles and responsibilities

are set out in the Committee Charter. The Committee’s

role is to assist the Board in discharging its responsibilities

in relation to the management and risk compliance of

statutory and regulatory requirements in relation to human

resources by the Chief Executive Officer and senior

management; identifying and recommending candidates

to the Board for appointment as a director; remuneration

and benefits policies of TradeWindow’s senior executives

and management; appointment; remuneration and

evaluation of the Chief Executive Officer and succession

planning in relation to him/her; the composition of the

Board.

Where necessary, it can engage external advisors for

assistance in connection with the suitability of current

or new Board members; and reviewing annual incentive

targets and TradeWindow-wide salary and incentive

policies.

The Chair of the Nomination and Remuneration

Committee report back to the Board at each meeting and

makes recommendations, as necessary. The Committee

reviews its performance against its Charter at least once

a year.

The Nomination and Remuneration Committee comprises

two members, with a maximum of five, the majority

of which are independent directors. The chair of the

Nomination and Remuneration Committee is Alasdair

MacLeod. External advisors, the Chief Financial Officer,

and others as appropriate may be invited to attend

Nomination and Remuneration Committee meetings at the

discretion and invitation of the Committee. Invitees may be

requested to withdraw from the meeting at any time by the

meeting Committee Chair.

2829
After approval by the Audit and Risk Committee, the

complete set of financial statements and related audit

report is submitted to the full Board for approval.

Management makes detailed representations to the Board

to assist them in their consideration of the draft financial

statements.

TradeWindow’s full and half-year financial statements are

prepared in accordance with relevant financial standards.

The Board remains ultimately responsible for overseeing

and reviewing the Company’s audit, risk management and

compliance systems to protect the Company’s assets and

minimise the possibility of the Company operating beyond

legal requirements or beyond acceptable risk parameters.

The Board further oversees the accounting and reporting

systems (including the external audit) to ensure that the

Company provides continuous disclosure of information

to the investment community and that shareholders have

all the information available that they may reasonably

require to make informed assessments of the Company’s

prospects.

TradeWindow is committed to ensuring the integrity and

timeliness of its financial reporting, and to providing infor-

mation to shareholders in a timely manner.

Recommendation 4.4

An issuer should provide non-financial disclosure at

least annually, including considering environmental,

social sustainability and governance factors and

practices.

Non-financial sustainability disclosures are covered in

pages 16-19 of this report.

As an early-stage company TradeWindow’s primary focus

is on building its revenues and becoming financially

sustainable, while being conscious of its role in the supply

chain and attempting to put environmentally friendly

behaviours in place. Our efforts to achieve these broad

goals are set out on pages 16-19 of this report.

As TradeWindow grows and evolves, the Board expects

to evolve its sustainability disclosures guided by the

requirements and aspirations of its key stakeholders.

Recommendation 3.4

An issuer should establish a nomination committee to

recommend director appointments to the Board (unless

this is carried out by the whole Board), which should

operate under a written charter. At least a majority of the

nomination committee should be independent Directors.

As previously indicated, the company does not have a

standalone nomination committee but instead merged

the function into the Nomination and Remuneration

Committee.

The Nomination and Remuneration Committee operates

under a written charter and the majority of the Committee

members are non-executive, independent directors.

As indicated under recommendation 2.2 the committee’s

role is to recommend director appointments to the Board

with due consideration to the terms of reference for the

directors and such other factors as it deems appropriate,

such as experience, qualifications, character, criminal

record, bankruptcy history, judgment, ability to work

with others, current Board composition and skillset and

diversity and inclusion.

Recommendation 3.5

An issuer should consider whether it is appropriate to

have any other Board committees as standing Board

committees. All committees should operate under

written charters. An issuer should identify the members

of each of its committees, and periodically report

member attendance.

The Board charter enables the Board to establish other

committees, as required from time to time. The two

established committees are the Audit and Risk Committee

and the Nomination and Remuneration committee,

each with its own charter. Membership and attendance

information is provided in the table under recommendation

2.4.

PRINCIPLE 4 – REPORTING &

DISCLOSURE

“The Board should

demand integrity in

financial and non-financial

reporting, and in the

timeliness and balance of

corporate disclosures.”

Recommendation 4.1

An issuer’s Board should have a written continuous

disclosure policy.

Our Continuous Disclosure Policy reflects TradeWindow’s

commitment to: maintaining a fully informed market

through effective communication with the NZX, the

Company’s shareholders, investors, analysts, media and

other interested parties (together “stakeholders”); and

providing all stakeholders with equal and timely access

to material information concerning the Company that is

accurate, balanced, meaningful and consistent.

Everyone is required to be familiar with the Policy and

associated procedures. Directors and Management are

primarily responsible for compliance with our continuous

disclosure obligations.

Recommendation 4.2

An issuer should make its code of ethics, Board and

committee charters and the policies recommended in

the NZX Code, together with any other key governance

documents, available on its website.

TradeWindow’s Code of Ethics, Board and committee

charters and policies as recommended in the NZX Code

and other key documents are available on the Company’s

website.

Recommendation 4.3

Financial reporting should be balanced, clear and

objective.

Financial reporting and integrity remain the responsibility

of the Board.

The Audit and Risk Committee closely monitors financial

reporting risks in relation to the preparation of the finan-

cial statements. The Audit and Risk Committee, with the

assistance of management, also works to ensure that the

financial statements are founded on a sound and effective

system of risk management and internal control.

Recommendation 3.6

The Board should establish appropriate protocols that

set out the procedure to be followed if there is a takeover

offer for the issuer including any communication

between insiders and the bidder. The Board should

disclose the scope of independent advisory reports to

shareholders.

These protocols should include the option of

establishing an independent takeover committee,

and the likely composition and implementation of an

independent takeover committee.

TradeWindow’s Takeovers Policy sets out the process to

be followed if there is a takeover offer. The Policy records

that the Board may establish an independent Takeover

Committee to manage this process.

3031
Recommendation 5.2

An issuer should have a remuneration policy for

remuneration of Executives, which outlines the relative

weightings of remuneration components and relevant

performance criteria.

Our Strategic Remuneration Policy is designed to ensure

that TradeWindow meets the strategic policy objective of

attracting, rewarding, and retaining staff with the requisite

skills and capabilities to ensure successful business

outcomes.

The remuneration of Executives may be made up of both

fixed remuneration (base salary) and may also include

short-term incentives (STIs) and long-term incentives

(LTIs) as a means to encourage and incentivise the delivery

of performance and align interests with shareholders.

STIs aim to reward the achievement of prescribed

performance measures; and LTIs aim to reward the

achievement of performance measures that are measured

over a longer-term. The Employment Share Option Scheme

(ESOP) governs the award of certain STIs, and LTIs,

including vesting, exercise and rights.

Any benefits from the LTIs are based on company

performance rather than individual performance and paid

in addition to the market salary and other benefits agreed

with the participating employees.

Vesting of Employee Share Options Plan (ESOP) awards is

monitored to ensure that the value vested in any one year

does not exceed 5% of market capitalisation, as required

by NZX Listing Rules.

No STI or LTI were awarded within the reporting period

ended 31 March 2024. The CEO along with other

Executives participated in a salary sacrifice programme as

described in note 21 on page 101 of this report.

Recommendation 5.3

An issuer should disclose the remuneration

arrangements in place for the CEO in its annual report.

This should include disclosure of the base salary,

short-term incentives and long-term incentives and the

performance criteria used to determine performance-

based payments.

Current CEO remuneration is set out in the statutory

information section of our annual report.

PRINCIPLE 6 – RISK MANAGEMENT

“Directors should have a

sound understanding of

the material risks faced

by the issuer and how to

manage them. The Board

should regularly verify that

the issuer has appropriate

processes that identify

and manage potential and

material risks.”

Recommendation 6.1

An issuer should have a risk management framework

for its business and the issuer’s Board should receive

and review regular reports. An issuer should report the

material risks facing the business and how these are

being managed.

PRINCIPLE 5 – REMUNERATION

“The remuneration of

Directors and executives

should be transparent, fair

and reasonable.”

Recommendation 5.1

An issuer should have a remuneration policy for the

remuneration of directors. An issuer should recommend

director remuneration to shareholders for approval in a

transparent manner. Actual director remuneration should

be clearly disclosed in the issuer’s annual report.

The Nomination and Remuneration Committee is

responsible for reviewing and recommending Directors’

remuneration to the Board for approval. The terms

of reference for the Nomination and Remuneration

Committee is set out in the Nomination and Remuneration

Committee Charter.

Directors’ remuneration is paid in the form of directors’

fees. The total fee pool available to be paid to directors is

subject to shareholder approval unless there has been an

increase in the number of directors following approval of

the total fee pool by shareholders, in which case additional

remuneration may be payable if permitted by the NZX

Listing Rules. The total fee pool is currently $500,000.

The Nomination and Remuneration Committee obtains

an independent review of remuneration and, if a change

is proposed, makes that review available to shareholders,

who then vote on the proposed remuneration at the

applicable annual meeting.

Current Directors’ remuneration is set out in the statutory

information section of the annual report.

The Audit and Risk Committee is responsible for reviewing

and monitoring the effectiveness of the Company’s Risk

Management Policy (available on the website) and Risk

Management Framework (RMF), and the maintenance of

appropriate risk culture within TradeWindow.

ISO 31000 sets out eight principles of effective and

efficient risk management which have been incorporated

by TradeWindow in its Risk RMF. The goal of the RMF is

to apply a consistent methodology for assessing the risks

faced by TradeWindow. It provides the foundation for

effective risk management and ensures significant risks

and their potential business impacts are identified and

assessed in a timely manner.

The risk assessment process covers risk identification,

analysis and evaluation. The Audit and Risk Committee

is responsible for reviewing risk capacity and exposure

limits (risk appetite) and the alignment of TradeWindow’s

risk profile within limits set by the Board. The Committee

regularly monitors and reviews the Company’s material

business risks and management of these risks as well as

overseeing key risk‐related processes and functions.

The Committee is required to report to the Board on the

effectiveness of the risk-related processes and functions

with respect to material business risks, as appropriate. In

carrying out these responsibilities, the Committee reviews

with management regularly and with the external auditors

on at least an annual basis, the significant risks within

the Company’s Risk Registers and reviews how they have

been assessed and managed.

The Committee also assesses the effectiveness of

the related system of internal control in managing the

significant risks, having regard to any significant failings

or weaknesses in internal control that have been reported

and considers whether necessary actions are being taken

promptly to remedy any significant failings or weaknesses.

In addition, the Committee reviews accounting and

finance, human resources and succession planning

within the Company; the adequacy of insurance at each

insurance renewal, and recommends to the Board any

3233
significant changes to insurance cover; and considers the

adequacy of business continuity planning.

The Board has ultimate responsibility for TradeWindow’s

risk management and internal control system.

TradeWindow proactively and consistently manages

its risk to enhance and protect the Company’s value by

delivering on our commitment to all stakeholders, pursuing

opportunities in an informed way and in line with the

Board’s risk appetite and by ensuring a safe and secure

work environment for all stakeholders.

The RMF defines parameters regarding TradeWindow’s

Calculated Residual risk scoring system whereby

Likelihood, Severity, and Control Effectiveness are defined.

The inherent risk score is calculated as Likelihood x

Severity. The residual risk score is calculated as Likelihood

x Severity x Control Effectiveness.

The table below provides an overview of the material risks

facing the Company and how these are being managed.

INFORMATION

TECHNOLOGY AND

CYBERSECURITY

TradeWindow maintains ISO accreditation and conducts ongoing penetration testing.

Data encryption is in place (at rest and in transit) as well as password protection and 2

Factor authentication. Continuous log capturing and system monitoring is in place as well

as internal training on cybersecurity risks. An incident response plan has been developed

as well as a business continuity and disaster recovery plan. Third-party risk management

takes place through due diligence on vendors.

LIQUIDITYTradeWindow is an early-stage business that relies on investor capital until the Company

reaches its break-even point. TradeWindow manages its liquidity risk with financial

forecasts and budgets to plan and monitor cashflows and monthly financial performance

reporting to monitor and deliver the business plan. TradeWindow continuously explores

alternative sources of funding and government grants. New products and revenue income

streams are being considered to ensure that the Company achieves its forecasted revenue.

Spending is being monitored with ongoing monthly reporting and budgets cater only for

essential spending. The Company’s share offer structure is attractive with a discount being

offered.

TradeWindow acknowledges that the current and near-term outlook for liquidity is very

challenging and requires a high level of focus from the Board and management.

KEY PERSONTradeWindow has in place a number of measures intended to mitigate the risks regarding

employee attraction and retention, including:

the implementation of an appropriate employee share scheme with milestones linked

to targets of TradeWindow, to allow employees to be able to share in the success and

growth of the company in a meaningful way;

an appropriate employee compensation structure and benefits programme for an

organisation of its size and nature which will continue to be monitored;


provision of on-the-job training providing employees with the tools and support needed

to define a career pathway best matched to their ambitions, skills, and experience;

strong focus on culture and values of the company, to create a reputation of a market-

leading employer;

the provision of wide-ranging staff benefits with a focus on wellbeing, including the

provision of paid health insurance, flexible working arrangements and additional leave

days; and

contracts with specific intellectual property and restraint of trade clauses.

BUSINESS

CONTINUITY

TradeWindow has a diversified customer base across industries and geographies to mini-

mise impact.

COMPETITIVE

MARKETS

TradeWindow continuously monitors market trends, has continued engagement with

customers, has attentive customer service and support, and a pipeline of updates to

features and functionality which are designed to improve the user experience.

REPUTATION TradeWindow has a media policy in place as well as a comprehensive risk management

program. Continuous monitoring of media is managed via an external service provider.

TradeWindow has branding guidelines in place which have been communicated to the

staff.

COMPLIANCE AND

REGULATORY

TradeWindow’s policies and procedures are designed to comply with laws and regulations

of a particular subject matter generally. TradeWindow makes use of internal and external

legal experts and other advisors to review and ensure optimal compliance. Policies and

procedures are in place to enhance governance, compliance, and reporting. Customer

agreements are in place which incorporate compliance provisions and exclude liabilities.

Product terms and conditions are in place. Insurance is in place in case of breaches.

STRATEGIC

ACQUISITION

TradeWindow develops a business plan in support of each acquisition which demonstrate

positive returns and/or strategic advantages. TradeWindow’s acquisition process also

includes commercial, legal, and technical due diligence. An implementation plan with

monitoring mechanism ensures integration, monitoring, and reporting.

EARLY-STAGE

BUSINESS

TradeWindow has an established management team in place. The strategic acquisitions

enabled TradeWindow to diversify its product offerings. A sales and marketing strategy as

well as risk management and continuity planning is in place.





3435
Recommendation 6.2

An issuer should disclose how it manages health and

safety risks and should report on its health and safety

risks, performance and management.

TradeWindow measures proactive and reactive measures

of health, safety, and wellbeing. These include near

miss and new hazard frequency rates, an injury severity

frequency rate, and a total recordable injury frequency

rate, (TRIFR). TradeWindow has adopted a Health and

Safety Policy that requires TradeWindow’s people to take

all practicable steps to provide a working environment

that promotes health and wellbeing while minimising the

potential for risk, personal injury, ill-health or damage.

We are committed to providing and maintaining a safe and

healthy working environment for our employees, visitors,

and all people using our premises as a workplace.

To enable this, we:

•Set health and safety objectives and performance

criteria for all managers and work areas;

•Annually review health and safety objectives and

managers’ performance against these;

•Actively encourage the accurate and timely reporting

and recording of all incidents and injuries;

•Investigate all reported incidents and injuries to

ensure all contributing factors are identified and,

where appropriate, plans are developed to take

corrective action;

•Actively encourage people to report any pain or

discomfort early on;

•Provide a treatment and rehabilitation plan that

ensures a safe, early and durable return to work;

•Identify all existing and new hazards and take all

practicable steps to eliminate, isolate or minimise the

exposure to significant hazards;

•Ensure all employees are aware of the hazards in their

work area and are adequately trained to enable them

to perform their duties in a safe manner;

•Encourage employee consultation and participation in

all matters relating to health and safety;

•Promote a system of continuous improvement – this

includes reviewing policies and procedures each year;

and

•Work together to meet our obligations under the

Health and Safety at Work Act 2015, the Health and

Safety in Employment Regulations 1995, codes of

practice, and any relevant standards or

guideline.

Every manager, supervisor or foreperson has a

responsibility for the health and safety of employees

working under their direction. Every employee is expected

to share in this commitment to health and safety in the

workplace. The Board reviews health and safety reports at

each Board meeting and oversees a detailed programme

of work to ensure TradeWindow remains compliant with

its health and safety obligations under relevant health and

safety legislation.

TradeWindow is focused on the well-being and mental

health of all our people and supporting employees to feel

and perform at their best. TradeWindow supports staff

by providing an outsourced globally accessible Employee

Assistance Programme, which is promoted to encourage

usage. In addition, our wellness programme continued to

receive positive feedback from participants.

PRINCIPLE 7 – AUDITORS

“The Board should

ensure the quality and

independence of the

external audit process.”

Recommendation 7.1

The Board should establish a framework for the issuer’s

relationship with its external auditors. This should

include procedures (a) for sustaining communication

with the issuer’s external auditors; (b) to ensure that

the ability of the external auditors to carry out their

statutory audit role is not impaired, or could reasonably

be perceived to be impaired; (c) to address what, if

any, services (whether by type or level) other than their

statutory audit roles may be provided by the auditors to

the issuer; (d) to provide for the monitoring and approval

by the issuer’s audit committee of any service provided

by the external auditors to the issuer other than in their

statutory audit role.

The Audit and Risk Committee plays a key role in

TradeWindow’s relationship with its auditors, and the audit

process generally. It is responsible for recommending

the appointment of the external auditors to the Board,

overseeing the independence and the work of the external

auditors; as well as reviewing policies for the provision of

non-audit services by the external auditors (including the

framework for pre-approval of any such services).

The Committee meets regularly with UHY Haines

Norton, our external auditor, including meeting without

management. UHY Haines Norton confirmed their

independence from the Company to the Audit and Risk

Committee in May 2024. Non-audit services performed by

UHY Haines Norton are closely examined by Management

and the Chair of the Audit and Risk Committee prior

to engaging UHY Haines Norton, for these additional

services, to ensure that they do not compromise UHY

Haines Norton’s independence. No non-audit services

were provided by UHY Haines Norton during the period.

TradeWindow’s policy on Auditor Independence is

available on our website. The objective of the policy is to

ensure that TradeWindow’s auditors carry out their

functions independently and without impairment,

safeguarding

the reliability and credibility of TradeWindow’s external

financial reporting.

The Policy recognises the importance of the Board’s role in

facilitating frank dialogue among the Audit and Risk

Committee, the auditor and management.

The rotation of TradeWindow’s client service partner and

the Key Audit Partner (as that term is defined in the NZX

Listing Rules) of TradeWindow and its subsidiaries will be

required every five years with suitable succession planning

to ensure consistency. Those partners are subject to a

mandatory two-year stand-down period to be completed

before those partners can next be engaged by

TradeWindow.

UHY Haines Norton replaced KPMG on 9 January 2024.

Recommendation 7.2

The external auditor should attend the issuer’s Annual

Meeting to answer questions from shareholders in

relation to the audit.

UHY Haines Norton, as external auditor, shall be invited to

the Company’s annual shareholders’ meeting, and will be

available to answer any questions from shareholders in

relation to the audit.

3637
PRINCIPLE 8 – SHAREHOLDER RIGHTS

& RELATIONS

“The Board should

respect the rights of

shareholders and foster

constructive relationships

with shareholders that

encourage them to

engage with the issuer.”

Recommendation 8.1

An issuer should have a website where investors and

interested stakeholders can access financial and

operational information and key corporate governance

information about the issuer.

The Investor Centre on our website is the primary

information channel for shareholders. It includes:

•A share price feed, historical pricing and trading data;

•Announcements, disclosures, annual and interim

reports, investor presentations, and other news;

•Corporate governance documents such as Charters

and Policies, the Company Profile and this Corporate

Governance Statement;

•Financial Reports;

•Annual meeting materials and recordings; and

•Share registry information.

In addition to the above, updates on our activities are

posted on our social media channels (LinkedIn).

Recommendation 8.2

An issuer should allow investors the ability to easily

communicate with the issuer, including by designing

its shareholder meeting arrangements to encourage

participation and by providing shareholders the option

to receive communications from the issuer

electronically.

TradeWindow has generally held virtual online meetings of

shareholders to date to encourage participation.

Contact information for the investor relations team is on

the contacts page of our website. We aim to respond to all

enquiries in a timely manner.

Shareholders can elect to receive TradeWindow

communications either electronically or via mail. Our share

registry (Computershare) manages this process.

Recommendation 8.3

Quoted equity security holders should have the right to

vote on major decisions which may change the nature of

the issuer in which they are invested.

Our Constitution, the Companies Act 1993 and the NZX

Listing Rules afford shareholders the right to vote on

certain matters affecting TradeWindow.

TradeWindow has generally held virtual online meetings of

shareholders to date. To the extent permitted by the Act,

and the NZX Rules, the Board encourages shareholders

to vote at such meetings by signifying their assent or

dissent by electronic means (including, for the avoidance

of doubt, voting on a personal computer, with such

vote being transmitted to the meeting), instead of the

shareholder voting by another method permitted by the

Act or this Constitution. If a poll is taken, each shareholder

attending virtually online has one vote per fully paid-up

share they hold. In the event meetings of shareholders

are held in person or in a hybrid format, shareholders

attending in person can vote in person or by using a proxy

or representative.

Postal votes are not permitted unless the Board notifies

shareholders otherwise.

Further information on shareholder voting rights is set out

in TradeWindow’s Constitution (available on the website)

Recommendation 8.4

If seeking additional equity capital, issuers of quoted

equity securities should offer further equity securities

to existing equity security holders of the same class on

a pro rata basis, and on no less favourable terms, before

further equity securities are offered to other investors.

The Board is responsible for considering the interests of all

existing equity holders when assessing their capital-raising

options. TradeWindow raised $500 thousand capital during

the 2024 reporting period.

Recommendation 8.5

The Board should ensure that the notices of annual or

special meetings of quoted equity security holders are

posted on the issuer’s website as soon as possible and

at least 20 working days prior to the meeting.

The Company will hold its annual meeting of Shareholders

in August 2024. A Notice of Meeting will be issued at least

20 working days before the meeting. A recording of the

meeting will be made available afterwards on the Investor

Centre page of the Company’s website.

Recommendation 7.3

Internal audit functions should be disclosed.

TradeWindow does not have a dedicated internal auditor,

instead, internal controls are managed on a day-to-day

basis by the finance team.

Compliance with key internal controls is reviewed annually

by TradeWindow’s auditor. The Board and finance team

regularly consider how TradeWindow can improve its

internal audit and risk management practices including

during risk reviews, preparation of interim and full-year

financial statements and following TradeWindow’s annual

audit.

3839
Consolidated

financial

statements

For the year ended 31 March 2024

Directors' declaration40

Directory41

Consolidated statement of comprehensive income42

Consolidated statement of financial position44

Consolidated statement of changes in equity48

Consolidated statement of cash flows50

Notes to the consolidated financial statements52

General disclosures112

Auditors' report112

3839

4041
Directory

Incorporation Number

8233653

PRINCIPAL

ACTIVITIES:

Develop and commercialise technology solutions that provide international trade

participants with a secure platform and tools to establish trust and trade globally

in an efficient manner across interconnected networks

There have been no significant changes in the nature of these activities during

the year ended 31 March 2024.

REGISTERED

OFFICE

TradeWindow Company Secretary

Suite 4, 31 Northcroft Street,

Takapuna, Auckland, 0622,

New Zealand

DIRECTORS:

Albertus Johannes Smith

Kerry Michael Friend

Philip John Norman

Alasdair (Alexander) John MacLeod

Diana Marie Puketapu (ceased on 31 October 2023)

The Directors were in office for the whole period unless otherwise stated.

AUDITOR:

UHY Haines Norton

Level 9

1 York Street

Sydney

NSW 2000

In the opinion of the Directors of Trade Window Holdings Limited, the financial

statements and notes, on pages 43 to 107:


• comply with New Zealand generally accepted accounting practice and present

fairly the financial position of the Group as at 31 March 2024 and the result of

operations for the year ended on that date;


• have been prepared using the appropriate accounting policies, which have been

consistently applied and supported by reasonable judgements and estimates.


The Directors believe that proper accounting records have been kept which enable,

with reasonable accuracy, the determination of the financial position of the Group and

facilitate compliance of the financial statements with the Financial Reporting Act 2013.


The Directors consider that they have taken adequate steps to safeguard the assets

of the Group, and to prevent and detect fraud and other irregularities. Internal control

procedures are also considered to be sufficient to provide reasonable assurance as to

the integrity and reliability of the financial statements.


The board of Directors are pleased to present the financial statements of the Group

for the year ended 31 March 2024.



Signed in accordance with a resolution of the Directors.



Alasdair MacLeod AJ Smith


27 June 2024 27 June 2024

Date Date

Directors’

declaration

4041

4243
Notes2024 $2023 $

Revenue3.16,179,077 4,920,081

Other income4573,936 815,652

6,753,013 5,735,733

Personnel and employee expense 5.1(9,454,439) (13,064,018)

Depreciation and amortisation(2,512,165) (2,411,844)

Other expenses5.2(3,924,875) (4,361,577)

(9,138,466) (14,101,706)

Revaluation of contingent consideration141,216,000 3,438,000

Net finance expense6(86,520) (105,923)

Loss before income tax(8,008,986) (10,769,629)

Income tax7(4,629) 976,800

Net loss after tax(8,013,615) (9,792,829)

Items that are or may be reclassified subsequently to profit or loss

Exchange differences on translating foreign operations2,567 12,741

Total comprehensive loss for the year(8,011,048) (9,780,088)

Earnings/(loss) per share

Basic earnings/(loss) per share $26(0.07) (0.10)

Diluted earnings/(loss) per share $26(0.07) (0.10)

The above information is to be read in conjunction with the notes to the consolidated financial statements.

Consolidated statement of

comprehensive income

42

4445
Consolidated statement of

of financial position

ASSETSNOTES2024 $2023 $

Current Assets

Cash and cash equivalents8.1188,177 6,148,125

Trade and other receivables9968,172 1,730,107

Income tax receivable74,995 51,252

Contract assets3.230,239 92,458

1,191,583 8,021,942

Non-current assets

Trade and other receivables951,457 120,218

Property, plant and equipment1066,546 244,433

Right of use assets1169,374 842,798

Intangible assets1211,368,319 13,202,921

Restricted cash8.226,853 98,432

11,582,549 14,508,802

Total assets12,774,132 22,530,744

LIABILITIESNOTES2024 $2023 $

Current liabilities

Trade and other payables131,365,898 2,060,247

Interest bearing loans and borrowings1558,100 529,580

Related party payables174,076 2,513

Lease liabilities1178,994 551,598

Contingent consideration14- 1,039,000

Income Tax Payable74,686-

Contract liabilities3.2638,979 547,335

2,150,733 4,730,273

Non-current liabilities

Trade and other payables13- 64,067

Interest bearing loans and borrowings151,383,029 1,264,885

Lease liabilities11- 321,700

Contingent consideration14- 177,000

1,383,029 1,827,652

Total liabilities3,533,762 6,557,925

Net assets9,240,370 15,972,819

Consolidated statement of financial position

The above information is to be read in conjunction with the notes to the consolidated financial statements.The above information is to be read in conjunction with the notes to the consolidated financial statements.

4647
EQUITYNOTES2024 $2023 $

Share capital2047,290,673 46,180,576

Retained earnings(38,391,644) (30,378,029)

Foreign currency translation reserve(52,710) (18,663)

Share based payments reserve394,051 188,935

Total equity9,240,370 15,972,819

Consolidated statement of financial position

The above information is to be read in conjunction with the notes to the consolidated financial statements.

4849
Consolidated statement of

changes in equity

NOTES

ISSUED

CAPITAL

$

RETAINED

EARNINGS

$

FOREIGN

CURRENCY

TRANSLATION

RESERVE

$

SHARE

BASED

PAYMENT

RESERVE

$

TOTAL

$

Balance at

1 April 2022

31,333,484 (20,585,200) 7,574 88,722 10,844,580

Comprehensive expense for the year

Loss for the year - (9,792,829) - - (9,792,829)

Other comprehensive income/(expense) - - 12,741 - 12,741

- (9,792,829) 12,741 - (9,780,088)

Transactions with owners of the company

Issue of capital

20 14,689,831 - - - 14,689,831

Adjustment to foreign currency

- - (38,978) - (38,978)

Share options exercised20 157,261 - - - 157,261

Equity-settled share based payments

- - - 100,213 100,213

14,847,092 - (38,978) 100,213 14,908,327

Balance at

31 March 2023

46,180,576 (30,378,029) (18,663) 188,935 15,972,819

NOTES

ISSUED

CAPITAL

$

RETAINED

EARNINGS

$

FOREIGN

CURRENCY

TRANSLATION

RESERVE

$

SHARE

BASED

PAYMENT

RESERVE

$

TOTAL

$

Balance at

1 April 2023

46,180,576 (30,378,029) (18,663) 188,935 15,972,819

Comprehensive expense for the year

Loss for the year - (8,013,615) - - (8,013,615)

Other comprehensive income - - 2,567 - 2,567

- (8,013,615) 2,567 - (8,011,048)

Transactions with owners of the company

Issue of capital

20 791,506 - - - 791,506

Adjustment to foreign currency

- - (36,614) - (36,614)

Share options exercised20 318,591 - - - 318,591

Equity-settled share based payments

- - - 205,116 205,116

1,110,097 - (36,614) 205,116 1,278,599

Balance at

31 March 2024

47,290,673 (38,391,644) (52,710) 394,051 9,240,370

The above information is to be read in conjunction with the notes to the consolidated financial statements.The above information is to be read in conjunction with the notes to the consolidated financial statements.

Consolidated statement of changes in equity

5051

Consolidated statement

of cash flows

Consolidated statement of cash flows

OPERATING ACTIVITIES NOTES20242023 $

Cash received from customers7,138,177 4,857,294

Cash paid to suppliers and employees(13,994,881) (16,949,307)

Income tax received46,244 514,993

Grant income and other income 1,056,538 744,260

Net cash used in operating activities28 (5,753,922) (10,832,760)

INVESTING ACTIVITIES

Purchase of property, plant and equipment(12,131) (147,842)

Proceeds from sale plant and equipment8,742 24,489

Business acquisition19- (2,500,000)

Interest received6 80,017 114,229

Net cash used in investing activities 76,628 (2,509,124)

FINANCING ACTIVITIES NOTES2024 $2023 $

Interest paid on lease liability6,11(25,991) (59,094)

Proceeds from/(repayment) of share capital500,000 14,735,324

Repayment of borrowings(357,741) (468,256)

Payments for lease liability -

principal portion

11(273,271) (509,771)

Proceeds/(repayments) from exercise of

share options

56 218

Interest paid (125,707) (140,970)

Net cash flows from financing activities (282,654) 13,557,451

Net change in cash and cash equivalents(5,959,948) 215,567

Cash and cash equivalents at the beginning

of the financial year

6,148,125 5,932,558

Cash and cash equivalents at the end of

the financial year

8.1188,177 6,148,125

The above information is to be read in conjunction with the notes to the consolidated financial statements.The above information is to be read in conjunction with the notes to the consolidated financial statements.

5253
Notes to the

consolidated

financial statements

For the year ended 31 March 2024

Trade Window Holdings Limited is a profit orientated

entity.

Trade Window Holdings Limited is incorporated

and domiciled in New Zealand and is a company

registered under the Companies Act 1993.

Consolidated financial statements for the Group are

presented. The consolidated financial statements

of Trade Window Holdings Limited (Company) as at

and for the year ended 31 March 2024 comprise of

the Company and its subsidiaries (together referred

to as the Group and individually as subsidiaries).

Trade Window Holdings Limited was incorporated

on 10 September 2021 for the purpose of being the

holding company for Trade Window Limited. Prior to

Trade Window Holdings Limited’s incorporation, the

Group comprised of Trade Window Limited and its

subsidiaries.

The subsidiaries are set out in Note 18.

The principal activities of the Group during the year

were developing and commercialising technology

solutions that provide international trade participants

with a secure platform and tools to establish trust

and trade globally in an efficient manner across

interconnected networks.


Basis of preparation

These financial statements have been prepared in

accordance with Generally Accepted Accounting

Practice in New Zealand (‘NZ GAAP’). They comply

with the New Zealand Equivalents to International

Financial Reporting Standards and other applicable

Financial Reporting Standards, as appropriate

for Tier 1 for-profit entities. The consolidated

financial statements of the Group also comply with

International Financial Reporting Standards (IFRS).

The financial statements were authorised for issue

by the directors on the date included on page 1.

1 General information and

statement of compliance

The Group is a reporting entity for the purposes of

the Financial Reporting Act 2013 and its financial

statements comply with that Act.


Accounting policies


The accounting policies set out below have been

consistently applied to all periods presented in these

financial statements. Where applicable, certain

comparatives have been reclassified to comply with

the accounting presentation adopted in the current

year to ensure consistency with the current year

classification.

Basis of measurement


The financial statements have been prepared on the

historical cost basis.

These financial statements are presented in

New Zealand dollars ($) which is the Company’s

functional currency, rounded to the nearest dollar.

They have been prepared on a GST exclusive basis

except for receivables and payables that are stated

inclusive of GST.


New accounting standards and

interpretations


No new standards have been issued for the period

ended 31 March 2024 that materially impact the

Group.

New accounting standards and

interpretations issued but not yet effective


At the date of authorisation of these consolidated

financial statements, there are no new accounting

standards or interpretations issued but not yet

adopted that are expected to have a material impact

on the Group.


52

5455

Changes in accounting policies and

disclosures


The Group has applied the following standards and

amendments for the first time for the reporting

period commencing 1 January 2023:


- Amendments to NZ IAS 1 – Disclosure of

Accounting Policies

Replaces all instances of the term ‘significant

accounting policies’ with ‘material

accounting policy information’. The application

of the amendments did not have a material

impact on the Group financial statements but

has changed the disclosure of accounting

policy information in the financial statements.

Use of estimates and judgements

The preparation of the financial statements

in conformity with NZ IFRS and IFRS requires

management to make judgements, estimates

and assumptions that affect the application of

accounting policies and the reported amounts of

assets, liabilities, income and expenses. Actual

results may differ from these estimates.

The principal areas of judgement in preparing these

financial statements are set out below. Information

about critical judgements in applying accounting

policies that have the most significant effect on the

amounts recognised in the financial statements is

included in the following notes:


- Note 1 Going concern, in determining whether the

Group is a going concern.


- Note 3.1 Revenue, in determining the revenue

recognition of implementation revenue.


- Note 11 Leases, on determining whether a

contract contains a lease, lease terms,

incremental borrowing rate and lease renewal

options.

- Note 14 Contingent consideration, in determining

the projected revenues for the target periods,

forecast share price at completion dates and

settlement.


- Note 19 Business acquisitions, in determining the

fair value of the consideration transferred, and fair

value of the assets acquired (including intangibles

and goodwill) and liabilities assumed.

- Note 22 Share-based payments, in determining

the probability of the share price achieving the

vesting hurdle and the rate of employee attrition.


Going concern


The Group prepares its financial statements on a

going concern basis and expects to be able to realise

its assets and meet its financial obligations in the

normal course of business.

The Group is an early-stage organisation that has

been investing in the development of a Global Trade

Platform and as such has reported a loss for the

year ended 31 March 2024 of $8 million (31 March

2023 $9.8 million), and operating cash outflows of

$5.8 million (31 March 2023 $10.8 million).

As at 31 March 2024, the Group held Cash and cash

equivalents of $0.2 million (31 March 2023 $6.1

million). In response to continued negative global

macro-economic conditions, scarce capital and the

cancelled investment by strategic investor during

the period, the Group initiated significant costs

reductions across the business through undertaking

a further reorganisation and pausing innovation and

development investment, shifting focus to growing

revenues from core profitable products which can

provide a pathway to EBITDA breakeven.

Since balance date the Group has successfully

raised $2.2 million equity capital which has been

budgeted to provide a pathway to monthly EBITDA

breakeven by the end of FY25. No additional funding

is required under the financial forecasts, however

as announced on 17 April 2024, the Group has also

been offered a term sheet from an alternative debt

lender which could provide up to $1.0 million net

of existing debt repayments, which would provide

additional certainty of cash resources if the offer is

taken up.

The Board-approved financial forecasts for FY25

and FY26 project sufficient cash available to satisfy

all financial obligations which arise in the next 14

months from 31 March 2024. The forecast cash

flows are dependent on the key assumptions

outlined below.


a. Achievement of targeted revenue growth.

On 26 March 2024 the Group advised that it

expects revenue for FY25 to range between

$7.3 million to $8.3 million. This represents an

increase of between 18% to 34% on the prior

year. As reported in these financial statements,

the revenue for FY24 of $6.2 million represents

an increase of 27% over FY23. New customers

already onboarded or currently in the onboarding

process are expected to provide the bulk of the

increase in FY25.

b. Successful operation of cost-reduced business.

Salary and operating expenditure is projected

to reduce by approximately 30% (excluding

transition costs). During the year ended 31

March 2024 the Board and Management

have implemented a plan to reduce costs and

cash usage to a more sustainable level by

reducing headcount and reducing costs.

The savings are predominantly from

redundancies in Research and Development

and will not impact the Group’s ability to continue

to serve its current and future customers, meet

market demand and generate revenue from

existing solutions.

c. Compliance with ASB loan covenants.

Effective 25 March 2024, various terms of the

ASB loan facility were amended including

removing the cash cover covenant, extending

the loan amortisation/repayment relief

to 31 March 2025 and introducing a new

Note 1 – General information and statement of complianceNote 1 – General information and statement of compliance

revenue covenant. A breach of these

undertaking could result in acceleration of

remaining outstanding loan balance. As at

31 March 2024 this balance was $1.0m.


d. Shortfall payment to the Rfider vendors.

A shortfall payment is potentially required

in accordance with the Rfider purchase

agreement due to a reduction in the Group’s

share price subsequent to the transaction

taking place. The contingent consideration

component of the purchase price, to which

the shortfall payment is tied, is tested against

specified revenue targets. The revenue earned

to date and forecast, does not meet

these targets and the requirement for any

contingent consideration, and therefore a

shortfall payment, is expected to fall away.


The forecast’s assumptions have been stress

tested against a range of scenarios including

material reduction in new business revenue without

commensurate cost cutting, which demonstrates

that while the cashflow forecast is sensitive to

changes in key growth assumptions, the Group will

have adequate cash resources without needing to

resort to further capital raising.

Should the Group be unable to achieve the forecast

cash flows mentioned above, the Group may have

insufficient liquid assets to be able to continue as

a going concern for a period of at least 12 months

from the issuance of these financials statements.

Therefore, material uncertainty exists that may cast

significant doubt on the Group’s ability to continue

as a going concern and therefore that the Group

may be unable to realise its assets and discharge its

liabilities in the normal course of business.

The Directors consider the Group to be a going

concern and believe the Group will achieve its

financial forecasts to the extent necessary to ensure

the Group will have sufficient liquidity to continue as

a going concern and meet its financial obligations

for the foreseeable future.

5657
Basis of consolidation

Business combinations


The Group accounts for business combinations

using the acquisition method when the acquired

set of activities and assets meets the definition of

a business and control is transferred to the Groups

determining whether a particular set of activities and

assets is a business, the Group assesses whether

the set of assets and activities acquired includes, at

a minimum, an input and substantive process and

whether the acquired set has the ability to produce

outputs.

The consideration transferred in the acquisition

is generally measured at fair value, as are the

identified net assets acquired. Any goodwill that

arises is tested annually for impairment. Any gain

ai a bargain purchase is recognised in profit or loss

immediately. Transaction costs are expensed as

notinelude amounts related to he sellement of pre

existing relalion ips Such tom ans terred does not

include amounts related to the settlement of pre-

existing relationships. Such amounts are generally

recognised in profit or loss.


Subsidiaries

Subsidiaries are entities controlled by the Group.

The Group controls an entity when it is exposed to,

or has rights to, variable returns from its involvement

with the entity and has the ability to affect those

returns through its power over the entity. The

financial statements of of subsidiaries are included

in the consolidated financial statements from the

date on which control commences until the date on

which control ceases.

When the Group loses control over a subsidiary,

it derecognises the assets and liabilities of the

subsidiary, and any related non-controlling interests

and other components of equity. Any resulting gain

or loss is recognised in profit or loss. Any interest

retained in the former subsidiary is measured at fair

value when control is lost.


Transactions eliminated on consolidation

Intra company (refer to Note 18) balances and

transactions, and any unrealised income and

expenses (except for foreign currency transaction

gains and losses) arising from intra-group

transactions, are eliminated.


Foreign currency


Transactions in foreign currencies are translated to

the respective functional currencies of Group entities

at exchange rates at the dates of the transactions.

Monetary assets and liabilities denominated

in foreign currencies at the reporting date are

retranslated to the functional currency at the

exchange rate at that date. The foreign currency gain

or loss on monetary items is the difference between

amortised cost in the functional currency at the

beginning of the year, adjusted for effective interest

and payments during the year, and the amortised

cost in foreign currency translated at the exchange

rate at the end of the year.

The foreign currency translation reserve arises from

the translation of the Group’s overseas operations

into the presentation currency of these financial

statements.


Impairment


The carrying amounts of the Group’s non-financial

assets are reviewed at each reporting date to

determine whether there is any indication of

impairment. If any such indication exists, then the

asset’s recoverable amount is estimated. Goodwill

and indefinite-lived intangible assets are tested

annually for impairment.

An impairment loss is recognised if the carrying

amount of an asset or its related cash-generating

unit (CGU) exceeds its estimated recoverable

amount.

The recoverable amount of an asset or CGU is the

greater of its value in use and its fair value less costs

to sell. The Group has adopted the Value in Use

method (previously Fair value less cost of disposal).

Subject to an operating segment ceiling test, CGUs

to which goodwill has been allocated are aggregated

so that the level at which impairment testing is

performed reflects the lowest level at which goodwill

is monitored for internal reporting purposes.

Goodwill acquired in a business combination is

allocated to groups of CGUs that are expected to

benefit from the synergies of the combination.

Impairment losses are recognised in profit or loss.

Impairment losses recognised in respect of CGUs

are allocated first to reduce the carrying amount of

any goodwill allocated to the CGU (group of CGUs),

and then to reduce the carrying amounts of the other

assets in the CGU (group of CGUs) on a pro rata

basis.

An impairment loss in respect of goodwill is not

reversed. For other assets, an impairment loss is

reversed only to the extent that the asset’s carrying

amount does not exceed the carrying amount that

would have been determined, net of depreciation

or amortisation, if no impairment loss had been

recognised.


2 Material accounting policy

information

Note 2 — Significant accounting policies

5859
3.1 Revenue

The Group generates revenue primarily from

customers subscribing to and utilising its software

platforms. In the following table, revenue from

contracts with customers is disaggregated by

primary nature and timing of revenue recognition.

Revenue policy


Revenue is measured based on the consideration

specified in the contract with a customer. The

Group recognises revenue when it transfers control

of a good or service to a customer. Revenue is

disclosed net of credit notes and discounts. Unbilled

revenue at year end is recognised as contract

asset and any unearned revenue at year end is

recognised as contract liabilities. See table 3.2 for

details of contract assets and liabilities at year end.

Transactional revenue

Transactional revenue is recorded at the time the

transactions are processed by the customer using

the Group’s software platforms. Transaction revenue

is based on volume of usage and is recognised

at a point in time. Customers are mainly invoiced

monthly and have payment terms of up to 30-days.

Subscription revenue

Subscription revenue comprises recurring monthly

fees from customers who have subscribed to the

Group’s software platforms. The fee provides the

customer with access to the various software

platforms, regular software updates and customer

support services. Subscription revenue is invoiced

either in advance or monthly in arears, depending

on the software product. Subscription revenue is

recognised over time as the services are used or

delivered to the customer. Customers are mainly

invoiced monthly and have payment terms of up to

30-days.

Service revenue

Service revenue relates to ad-hoc customer support

services outside of the scope of the standard

support agreement. The services are mainly for

customer support to customers who request non-

standard customisation or assistance with a specific

project. Service revenue is recognised over time as

the service is delivered to the customer, these range

from a few hours to a week. Customers are mainly

invoiced monthly and have payment terms of up to

30-days.

Installation revenue

Installation revenue comprises of one-off installation,

software customisation and user training

services. The Group has assessed that installation is

a separate performance obligation for certain

products, and all the activities are considered as one

performance obligation which is satisfied over

the term of the contract as the customer

simultaneously receives and consumes the benefits

provided to them. After the software is installed, the

customers subscribe to ongoing maintenance

and support services to ensure that the software is

regularly maintained by the Group. The Group

uses the output method of measuring progress of

installation as it fairly depicts the entity’s

performance towards complete satisfaction of the

performance condition. Majority of customers are

invoiced in advance and then on milestone

completion. Payment terms are up to 30-days from

invoice date.

Revenue


2024 $2023 $

Transactional revenue2,970,783 2,332,065

Subscription revenue2,815,492 2,077,202

Service revenue269,018 205,970

Installation revenue123,784 304,844

Total revenue6,179,077 4,920,081

Note 3.1 — Revenue

6061
The following table provides information about

receivables, contract assets and contract liabilities

from contracts with customers.


3.2 Contract balances

The contract liabilities primarily relate to advance

consideration the Group received from customers

for installation and for subscribing to its software

platforms, for which revenue is recognised over

time.

The contract assets primarily relate to the Group’s

rights to consideration for work completed but not

billed at the reporting date. Contract assets are

assessed for impairment under the requirements in

the financial instruments standard. Any

unconditional rights to consideration are presented

separately as a receivable.

Information about remaining performance obligation

has not been provided as these have an expected

duration of less than 12 months.


2024 $2023 $

Receivables, which are included in

"Trade and other receivables"

693,117 641,871

Contract assets30,239 92,458

Contract liabilities(638,979) (547,335)

84,377 186,994

6263
4 Other income


5.1 Personnel and

employee expense


5.2 Other expenses

include the following:


2024 $2023 $

Profit on sale of fixed assets

40,573 10,643

Grant income309,750 804,885

Other223,613 124

Total other income573,936 815,652

2024 $2023 $

Short term employee benefits (salaries)

7,153,095 10,457,929

Post-employment benefits (superannuation)251,073 360,356

Contracted resources1,179,6441,107,597

Other employee benefits870,6271,138,136

Total personnel and employee expense 9,454,439 13,064,018

2024 $2023 $

The following fees were paid or payable for services provided by the auditor

- Fees relating to the audit124,000 210,000

Directors fees201,375 254,533

Bad debts written off7,978 87

Grant income

The Group is eligible for the IRD’s Research

& Development Tax Incentive (RDTI) scheme

which allows for a 15% tax credit for eligible R&D

expenditure not claimed under any other scheme.

In the prior period the Group was entitled to the

Government’s R&D project grant scheme which

made it eligible to a percentage reimbursement of

project related costs through Callaghan Innovation.

The grant was recognised as income when it

became highly probable.

In the prior period the Group was entitled to NZTE’s

International Growth Fund Grant to assist with

acceleration of growth in the Australian market. This

Grant allowed for reimbursement of up to 50% of

actual costs incurred in carrying out pre-approved

growth projects in Australia.

Other

Other income includes a settlement payment

resulting from the cancellation of a strategic

partnership agreement.

6465
6 Net finance expense


Finance income and expenses policy


Finance income comprises interest income on funds

invested using the effective interest method. Finance

costs comprise interest expense on borrowings and

interest on lease liabilities.

Borrowing costs that are not directly attributable

to the acquisition, construction or production of a

qualifying asset are recognised in profit or loss using

the effective interest method.

2024 $2023 $

Interest income80,017 114,229

Interest expense(140,546) (161,058)

Interest on lease liabilities(25,991) (59,094)

Total net finance expense(86,520) (105,923)

6667
7 Income tax

The current tax asset of $4,995 (2023: $51,252)

represents the amount of New Zealand income

taxes receivable in respect of the current period.

The current tax liability of $4,686 (2023: $Nil)

represents the amount of Phillipines income taxes

payable in respect of the current period.




Tax expense2024 $2023 $

Loss before income tax(8,008,986) (10,769,629)

Domestic tax rate (28%)28%28%

Expected income tax(2,242,516) (3,015,496)

Non-deductible expenses242,392 (1,057,852)

Non-assessable income(490,284)-

Recognition of tax losses previously unrecognised- (976,800)

Deferred tax not recognised in current tax year2,491,631 4,038,810

Effect of different tax rates3,406 34,538

Actual income tax expense/(income)4,629 (976,800)

Income tax expense/(income) is represented by:

Current tax 4,629 -

Deferred tax -(976,800)

4,629(976,800)

Recognised Deferred Tax Assets and Liabilities

FY2024

Opening

$

Recognised in

profit or loss

$

Business

Acquisitions

$

Closing

$

Intangibles and Property, plant

and equipment

(1,204,249) 253,876 - (950,373)

ESOP 52,902(52,902) - -

Leases 8 ,540 (5,847) - 2,693

Accruals and Employee Benefits 128,127 5,760 - 133,887

Net Taxable Loss 1,014,680 (200,887) - 813,793

- - - -

FY2023

Opening

$

Recognised in

profit or loss

$

Business

Acquisitions

$

Closing

$

Intangibles and Property, plant

and equipment

(422,916) 195,467 (976,800) (1,204,249)

ESOP(452,745) 505,647 - 52,902

Leases (506,967) 515,507 - 8,540

Accruals and Employee Benefits 135,608 (7,481) - 128,127

Net Taxable Loss 1,247,020 (232,340) - 1,014,680

- 976,800 (976,800) -

Deferred tax assets and liabilities

The table below shows the movement in the deferred tax balances that are recognised at the beginning and

end of the period.

Note 7 — Income tax

6869
The Group has $36,267,332 (2023: $31,188,839) of

tax losses for which no deferred tax asset has

been recognised in the statement of financial

position as it is not probable that the Group will be

achieving sufficient taxable profits in the foreseeable

future. The current year tax loss is subject to

Inland Revenue assessment.

Income tax policy


Tax expense comprises current and deferred tax and

is calculated using rates enacted or substantively

enacted at balance date. Current tax and deferred

tax is recognised in profit or loss except to the extent

that it relates to items recognised directly in equity or

other comprehensive income, in which case the tax

is recognised as an adjustment against the item to

which it relates.

Current tax is the expected tax payable or receivable

on the taxable income or loss for the year, using

tax rates enacted or substantively enacted at the

reporting date, and any adjustment to tax payable in

respect of previous years.

Deferred tax is recognised in respect of temporary

differences between the carrying amounts of assets

and liabilities for financial reporting purposes and the

amounts used for taxation purposes. Deferred tax is

not recognised on the initial recognition of goodwill.

A deferred tax asset is recognised only to the extent

that it is probable that future taxable profits will be

available against which the asset can be utilised.

8.1 Cash and cash

equivalents


8.2 Restricted cash


Note 7 — Income tax

2024 $2023 $

Bank accounts188,177 6,148,125

Total cash and cash equivalents 188,177 6,148,125

The bank accounts include cash balances held with

ASB Bank Limited of $82,280 (2023: $5,927,007),

which is a related party. Bank balances are also

held with the Commonwealth Bank of Australia,

the parent company of ASB Bank Limited, of

$95,889 (2023: $173,261). The Group also had an

undrawn overdraft facility with ASB Bank limited to a

maximum of $150,000. The interest rate at balance

date was 10.88% (2023: 9.98%) per annum.


Cash and cash equivalents policy


Cash and cash equivalents comprises cash balances

and call deposits used by the Group in the

management of its short-term commitments.

Restricted cash is comprised of cash balances held

with Commonwealth Bank Australia of $26,853

(2023: $98,432), that is held as a rent guarantee over

one of the leases.

7071
9 Trade and other

receivables


10 Property, plant

and equipment


2024 $2023 $

Current

Trade receivables693,117 641,871

Less: Provision for doubtful debts (46,801) (6,571)

646,316 635,300

Other receivables642 518,031

Prepayments321,214 576,776

968,172 1,730,107

Non-Current

Prepayments51,457 120,218

51,457 120,218

Total trade and other receivables1,019,629 1,850,325

Bad debt expense of $7,978 (2023: $87) has been

recorded within other expenses in the statement

of comprehensive income.


Trade and other receivables policy


Trade and other receivables (unless it is a trade

receivable without a significant financing

component) is initially recognised at fair value plus

transaction costs. A trade receivable without a

significant financing component is initially measured

at the transaction price. It is then subsequently

measured at amortised cost using the effective

interest method, less any provision for impairment.


A provision for impairment of trade receivables is

established when there is objective evidence that

the Group will not be able to collect all amounts due

according to the original terms of receivables.

Impairment is calculated based on an expected

credit loss (ECL) model under NZ IFRS 9. Refer to

Note 16 for information about calculation and

recognition of expected credit losses. The amount of

the provision is recognised in profit or loss. During

the year, provision for impairment totalling

$38,681 (2023: $6,571) has been recognised.

FY2024

Leasehold

improvements

$

Motor

vehicles

$

Furniture

and fittings

$

Plant and

equipment

$

Total

$

Opening balance58,684 9,556 78,394 427,863 574,497

Effects of movements in exchange rates332 - 536 307 1,175

Additions- - - 7,949 7,949

Disposals- (9,556)- (12,629)(22,185)

Total property, plant and

equipment at cost

59,016 - 78,930 423,490 561,436

Accumulated depreciation

Opening balance28,883 7,024 13,539 280,618 330,064

Effects of movements in exchange rates88-536154778

Disposals- (8,864)- (9,451)(18,315)

Depreciation expense29,805 1,840 40,024 110,694 182,363

Total accumulated depreciation58,776 - 54,099 382,015 494,890

Summary

Net carrying amount at 31 March 202329,801 2,532 64,855 147,245 244,433

Net carrying amount at 31 March 2024

240 - 24,831 41,475 66,546

7273
FY2023

Leasehold

improvements

$

Motor

vehicles

$

Furniture

and fittings

$

Plant and

equipment

$

Total

$

Opening balance39,208 37,904 60,486 363,150 500,748

Additions19,476 - 17,908 119,674 157,058

Additions through business acquisition

- - - 4,800 4,800

Disposals- (28,348) -(59,761)(88,109)

Total property, plant and

equipment at cost

58,684 9,556 78,394 427,863 574,497

Accumulated depreciation

Opening balance10,698 19,004 5,411 187,743 222,856

Disposals- (15,573) -(49,919)(65,492)

Depreciation expense18,185 3,593 8,128 142,794 172,700

Total accumulated depreciation

28,883 7,024 13,539 280,618 330,064

Summary

Net carrying amount at 31 March 202228,510 18,900 55,075 175,407 277,892

Net carrying amount at 31 March 2023

29,801 2,532 64,855 147,245 244,433

Note 10 — Property, plant and equipmentNote 10 — Property, plant and equipment

Property, plant and equipment policy


Recognition and measurement


All property, plant and equipment is measured at

cost less accumulated depreciation and

accumulated impairment losses.

When parts of an item of property, plant and

equipment have different useful lives, they are

accounted for as separate items (major

components) of property, plant and equipment.

Any gain or loss on disposal of an item of property,

plant and equipment (calculated as the difference

between the net proceeds from disposal and the

carrying amount of the item) is recognised in profit

or loss within other income or other expenses.


Depreciation


For property, plant and equipment, depreciation is

based on the cost of an asset less its residual

value.

Depreciation is recognised in profit or loss on a

straight line basis over the estimated useful lives of

each component of an item of property, plant and

equipment.

The depreciation rates for significant items of

property, plant and equipment are as follows:

Leasehold improvements20.00% - 33.30%

Motor vehicles21.00%

Furniture and fittings10.50%

Plant and equipment30.00% - 67.00%



Depreciation methods, useful lives and residual

values are reviewed at each financial year end and

adjusted if appropriate.


Impairment


The carrying amounts of property, plant and

equipment are reviewed at each balance date

to determine whether there is any indication of

impairment. If any such indication exists, the asset’s

recoverable amount is estimated.


An impairment loss is recognised whenever the

carrying amount of an asset exceeds its recoverable

amount. Impairment losses directly reduce the

carrying amount of the assets and are recognised in

profit or loss.


There was no impairment of assets recognised for

during the year.


7475
11 Leases


Right of use assets Buildings

$

Total

$

FY2024

Opening balance1,784,505 1,784,505

Disposals(544,957)(544,957)

Effects of movements in exchange rates9,1909,190

Total Right of use assets at Cost1,248,738 1,248,738

Accumulated amortisation

Opening balance 941,707 941,707

Disposals(261,125)(261,125)

Amortisation expense 495,719 495,719

Effects of movements in exchange rates3,0633,063

Total accumulated amortisation 1,179,364 1,179,364

Summary

Net carrying amount at 31 March 2023 842,798 842,798

Net carrying amount at 31 March 2024 69,374 69,374

Note 11 — Leases

Right of use assets Buildings

$

Total

$

FY2023

Opening balance1,787,0461,787,046

Effects of movements in exchange rates(2,541)(2,541)

Total Right of use assets at Cost1,784,505 1,784,505

Accumulated amortisation

Opening balance391,731391,731

Amortisation expense553,542553,542

Effects of movements in exchange rates(3,566)(3,566)

Total accumulated amortisation 941,707 941,707

Summary

Net carrying amount at 31 March 20221,395,315 1,395,315

Net carrying amount at 31 March 2023 842,798 842,798

Lease liabilities2024 $2023 $

Lease liability (current) 78,994 551,598

Lease liability (non-current) - 321,700

Total lease liabilities 78,994 873,298

7677
Leases policy


Recognition and measurement


The Group recognises a right-of-use asset and a

lease liability at the lease commencement date. The

right-of-use asset is initially measured at cost, which

comprises the initial amount of the lease liability

adjusted for any lease payments made at or before

the commencement date, plus any initial direct

costs incurred and an estimate of costs to dismantle

and remove the underlying asset or to restore the

underlying asset or the site on which it is located,

less any lease incentives received.


The right-of-use asset is subsequently depreciated

using the straight-line method from the

commencement date to the earlier of the end of the

useful life of the right-of-use asset or the end of the

lease term. The estimated useful lives of right-of-use

assets are determined on the same basis as

those of property, plant and equipment. In addition,

the right-of-use asset is periodically reduced by

impairment losses, if any, and adjusted for certain

remeasurements of the lease liability.


The lease liability is initially measured at the present

value of the lease payments that are not paid at

the commencement date, discounted using the

interest rate implicit in the lease or, if that rate cannot

be readily determined, the Group’s incremental

borrowing rate. Generally, the Group uses its

incremental borrowing rate as the discount rate.


Lease payments included in the measurement of the

lease liability comprise the following:


• fixed payments, including in-substance fixed

payments;

• variable lease payments that depend on an index

or a rate, initially measured using the index or

rate as at the commencement date;


• amounts expected to be payable under a residual

value guarantee; and


• the exercise price under a purchase option that

the Group is reasonably certain to exercise, lease

payments in an optional renewal period if the

Group is reasonably certain to exercise an

extension option, and penalties for early

termination of a lease unless the Group is

reasonably certain not to terminate early.


The lease liability is measured at amortised cost

using the effective interest method. It is remeasured

when there is a change in future lease payments

arising from a change in an index or rate, if there is a

change in the Group’s estimate of the amount

expected to be payable under a residual value

guarantee, or if the Group changes its assessment of

whether it will exercise a purchase, extension or

termination option.


When the lease liability is remeasured in this way, a

corresponding adjustment is made to the carrying

amount of the right-of-use asset, or is recorded in

profit or loss if the carrying amount of the right-of-

use asset has been reduced to zero.


The Group has elected not to recognise a right-

of-use asset and corresponding lease liability for

shortterm leases with terms of 12 months or less

and leases for low-value assets. Lease payments on

these assets are expensed to the profit or loss as

incurred.

Note 11 — LeasesNote 11 — Leases

The table below describes the nature of the Group’s leasing activities by type of right-of-use asset recognised

in the consolidated statement of financial position:

Right of use assetBuildings

No. of right of use assets leased1

Range of remaining terms in months2

Average remaining term in months2

No. of leases with options to purchase -

No. of leases with termination options -

Future lease payments were as follows.2024 $2023 $

Within 1 year 78,994 551,598

1-2 years - 214,322

2-3 years - 107,378

3-5 years - -

Over 5 years - -

Total future lease payments 78,994 873,298

Impairment

The Right of use asset is regularly assessed for impairment.

Amounts recognised in statement of comprehensive income2024 $2023 $

Interest on lease liabilities 25,991 59,094

Depreciation on right of use assets495,719553,542

Variable lease payments125,959120,980

Short term lease expenses 102,221 75,995

Amounts recognised in statement of cash flow2024 $2023 $

Interest on lease liabilities 25,991 59,094

Principal lease payments 273,271 509,771

7879
12 Intangible assets

FY2024

Software

$

Customer

relationships

$

Goodwill

$

Total

$

Opening balance 8,860,557 456,016 7,615,761 16,932,334

Total Intangible assets at Cost 8,860,557 456,016 7,615,761 16,932,334

Accumulated amortisation

Opening balance 3,581,207 148,206 - 3,729,413

Amortisation expense 1,789,000 45,602 - 1,834,602

Total accumulated amortisation 5,370,207 193,808 - 5,564,015

Summary

Net carrying amount at 31 March 2023 5,279,350 307,810 7,615,761 13,202,921

Net carrying amount at 31 March 2024 3,490,350 262,208 7,615,761 11,368,319

FY2023

Software

$

Customer

relationships

$

Goodwill

$

Total

$

Opening balance5,880,557 456,016 2,469,761 8,806,334

Additions through business acquisition 2,980,000 - 5,146,000 8,126,000

Total Intangible assets at Cost 8,860,557 456,016 7,615,761 16,932,334

Accumulated amortisation

Opening balance 1,941,207 102,604 - 2,043,811

Amortisation expense 1,640,000 45,602 - 1,685,602

Total accumulated amortisation 3,581,207 148,206 - 3,729,413

Summary

Net carrying amount at 31 March 20223,939,350 353,4122,469,761 6,762,523

Net carrying amount at 31 March 2023 5,279,350 307,810 7,615,761 13,202,921

Note 12 — Intangible assets

8081
Note 12 — Intangible assets

Impairment


The Group tests whether goodwill has suffered any

impairment on an annual basis. No impairment on

the carrying amount of goodwill has been

recognised during the financial year (2023: $Nil).

The recoverable amount of an asset or CGU is the

greater of its value in use and its fair value less

costs to sell. The Group has adopted the Value in

Use method (previously Fair value less cost of

disposal).

In assessing Value in Use, estimated future cash

flows are discounted to their present value using a

pre-tax discount rate of 20% that reflects current

market assessments of the time value of money and

the risk specific to the asset.

Future cashflows are based on five-year projections

for the Group, which included the Board approved

budget for the year to 31 March 2025. The forecast

financial information is based on both past

experience and future expectations of operating

performance and requires judgements to be made

as to the revenue growth, operating cost projections

and the market environment. Revenue is projected to

grow at a compound average growth rate of 21% for

the first 5 years. Actual results may be substantially

different. The terminal growth rate assumed is 2.5%

which does not exceed the longterm average growth

rate for the market in which the Group operates.

Management believes that any reasonably possible

change in the key assumptions on which the

recoverable amount is based would not cause the

carrying amount to exceed its recoverable amount.



Intangible assets policy


Recognition and policy


Goodwill is measured at cost less accumulated

impairment losses.


Other intangible assets that are acquired by the

Group and have finite useful lives are measured

at cost less accumulated amortisation and any

accumulated impairment losses.


Subsequent expenditure


Subsequent expenditure is capitalised only when it

increases the future economic benefits embodied

in the specific asset to which it relates. All other

expenditure, including expenditure on internally

generated goodwill and brands is recognised in profit

or loss as incurred.


Amortisation


Amortisation is calculated to write off the cost of

intangible assets less their estimated residual value

using the straight-line method over their estimated

useful lives, and is recognised in profit or loss.

Goodwill is not amortised.



The estimated useful lives for current and

comparative periods are as follows:

Software1 - 5 years0 - 3 years

Customer relationships10 years6 years


13 Trade and

other payables

Trade and other payables policy


Trade and other payables are measured at amortised

cost. These amounts represent liabilities for goods

and services provided to the Group prior to the end

of financial year which are unpaid. The amounts are

unsecured and are usually paid within 30 days of

recognition.



Employee benefits policy


Short-term employee benefits obligations are

measured on an undiscounted basis and are

expensed as the related service is provided. A liability

is recognised for the amount expected to be paid

for outstanding annual leave balances if the Group

has a present legal or constructive obligation to pay

this amount as a result of past services provided by

the employee and the obligation can be estimated

reliably.

2024 $2023 $

Current

Trade payables256,176 354,716

Sundry payables 253,072 315,193

Accruals 422,217 653,058

Employee benefits 434,433 737,280

1,365,898 2,060,247

Non-current

Accruals - 64,067

Total trade and other payables 1,365,898 2,124,314

8283
14 Contingent

consideration


Contingent consideration policy


Contingent considerations are recognised when the

Group has a present legal or constructive obligation

as a result of a past event, it is probable that an

outflow of economic resources will be required

from the Group and amounts can be estimated

reliably. Timing or amount of the outflow may still

be uncertain. They are measured at the estimated

expenditure required to settle the present obligation,

based on the most reliable evidence available at the

reporting date, including the risks and uncertainties

associated with the present obligation. Where there

are a number of similar obligations, the likelihood

that an outflow will be required in settlement is

determined by considering the class of obligations

as a whole. Contingent considerations are

discounted to their present values, where the time

value of money is material.


2024 $2023 $

Current

Balance 1 April1,039,000 -

Contingent consideration arising on business acquisitions - 2,347,000

Revaluation of Contingent consideration (1,039,000) (1,308,000)

- 1,039,000

Non-current

Balance 1 April177,000 -

Contingent consideration arising on business acquisitions- 2,307,000

Revaluation of Contingent consideration(177,000) (2,130,000)

177,000

Balance at 31 March - 1,216,000

Refer to Note 19 for additional details of the acquisition relating to this contingent consideration.

The contingent consideration is tested against specified revenue targets. The revenue earned to date

and forecast, does not meet these targets and the requirement for any contingent consideration

payment is expected to fall away, and has been revalued to $Nil.

15 Interest bearing

loans and borrowings


2024 $2023 $

Current

ASB term loan- 495,884

Callaghan R&D loan58,100 33,696

58,100 529,580

Non-current

ASB term loan1,038,303 866,921

Callaghan R&D loan344,726 397,964

1,383,029 1,264,885

Total interest bearing loans and borrowings1,441,129 1,794,465

Terms and repayment

schedule Currency

Interest

rate

Maturity

date

ASB term loanNZD10.39%30 October 2026 1,038,303 1,362,805

Callaghan R&D loanNZD3%13 August 2030 402,826 431,660

1,441,129 1,794,465

8485
The face value and carrying value of the loans are

the same.


At balance date, the Company has met all its

covenants. During the year the Company reported a

breach of one of its covenants. Subsequently the

Group and the ASB Bank have worked together to

restructure the loan facility.

The ASB loan is secured over the assets of

TradeWindow Services Limited together with an

unlimited guarantee and indemnity from Trade

Window Limited.

On 13 August 2020, the Company received an R&D

loan of $400,000 from Callaghan Innovation as

assistance for the economic impacts of COVID19

on the business. The loan balance at 31 March 2024

was $402,826 which included an interest accrual of

3% (2023: $431,660).


Interest bearing loans and liabilities policy


Borrowings are initially recognised at fair value, net

of transaction costs incurred. Borrowings are

subsequently measured at amortised cost. Any

difference between proceeds (net of transaction

costs) and the redemption amount is recognised in

the statement of comprehensive income over the

period of the borrowing using the effective interest

method. Borrowings are classified as current

liabilities unless the Group has an unconditional right

to defer settlement of the liability for at least 12

months after the reporting date.right to defer

settlement of the liability for at least 12 months after

the reporting date.


Note 15 — Interest bearing loans and borrowings

16 Financial instruments

classification and risk

management

The Group’s overall financial risk management

programme focuses primarily on maintaining

a financial risk profile that provides flexibility to

implement the Group’s strategies, while optimising

return on assets. Financial risk management is

centralised, which supports compliance with the

financial risk management policies and procedures

set by the Board.


Financial instruments are recognised in the

statement of financial position when the Group

becomes party to a financial contract. They

include cash and cash equivalents, trade and other

receivables, trade and other payables, interest

bearing loans and borrowings, lease liabilities and

related party payables.

All financial assets and liabilities (except for

trade receivables that do not contain a significant

financing component) are initially measured at

fair value, adjusted for transaction costs (where

applicable). Trade receivables without a significant

financing component are initially measured at the

transaction price in accordance with the recognition

of revenue.

Financial assets and liabilities are classified into the

following categories:


Financial assets held at amortised cost


A financial asset is measured at amortised cost if

it meets both of the following conditions, and is not

designated as at fair value through profit or loss

(FVTPL):


• the asset is held within a business model whose

objective is to hold assets to collect contractual

cash flows; and


• the contractual terms of the financial asset give

rise on specified dates to cash flows that are

solely payments of principal and interest on the

amounts outstanding.

Financial assets at amortised cost are subsequently

measured at amortised cost using the effective

interest method. The amortised cost is reduced

by impairment losses. Interest income, foreign

exchange gains and losses and impairment are

recognised in profit or loss. Any gain or loss on

derecognition is recognised in profit or loss.


Financial assets held at amortised cost comprise:

cash and cash equivalents and trade and other

receivables.


Financial liabilities held at amortised cost


Financial liabilities not designated as at FVTPL on

initial recognition are classified as at amortised

cost. Financial liabilities at amortised cost are

subsequently measured at amortised cost using

the effective interest method. Interest expense and

foreign exchange gains and losses are recognised

in profit or loss. Any gain or loss on derecognition is

recognised in profit or loss.


Financial liabilities held at amortised cost comprise:

trade and other payables, interest bearing loans

and borrowings, lease liabilities, and related party

payables.


Impairment - financial assets


The Group recognises loss allowances for expected

credit losses (ECLs) on financial assets measured at

amortised cost.


ECLs are a probability-weighted estimate of credit

losses. Credit losses are measured as the present

value of all cash shortfalls (i.e. the difference

between the cash flows due to the entity in

accordance with the contract and the cash flows

that the Group expects to receive).


8687
The gross carrying amount of a financial asset

is written off when the Group has no reasonable

expectations of recovering a financial asset in its

entirety or a portion thereof.


The Group makes use of a simplified approach

in accounting for trade and other receivables

as well as contract assets and records the loss

allowance as lifetime expected credit losses. These

are the expected shortfalls in contractual cash

flows, considering the potential for default at any

point during the life of the financial instrument. In

calculating, the Group uses its historical experience,

external indicators and forward-looking information

to calculate the expected credit losses using a

provision matrix.

Derecognition


Financial Assets


The Group derecognises a financial asset when

the contractual rights to the cash flows from the

financial asset expire, or it transfers the right to

receive the contractual cash flows in a transaction

in which substantially all of the risks and rewards

of ownership of the financial asset are transferred

or in which the Group neither transfers nor

retains substantially all of the risks and rewards

of ownership and it does not retain control of the

financial asset.


Financial liabilities


The Group derecognises a financial liability when the

contractual obligations are discharged or cancelled,

or expire. The Group also derecognises a financial

liability when its terms are modified and the cash

flows of the modified liability are substantially

different, in which case a new financial liability based

on the modified terms is recognised at fair value.


On derecognition of a financial liability, the difference

between the carrying amount extinguished and the

consideration paid (including any non-cash assets

transferred or liabilities assumed) is recognised in

profit or loss.


Note 16 — Financial instruments classification and risk managementNote 16 — Financial instruments classification and risk management

The Group holds the following financial assets and liabilities, the table below shows their carrying amount

and measurement basis.


FY2024 Amortised costOther amortised costFVTPL

Financial assets $$$

Cash and cash equivalents 188,177 - -

Trade and other receivables 646,958 - -

Restricted cash 2 6,853 - -

861,988 - -

Financial liabilities

Trade and other payables - 1,365,898 -

Interest bearing loans and borrowings - 1,441,129 -

Related party payables - 4,076 -

Lease liabilities - 78,994 -

- 2,890,097 -

FY2023 Amortised costOther amortised costFVTPL

Financial assets $$$

Cash and cash equivalents 6,148,125 - -

Trade and other receivables 1,153,331 - -

Restricted cash 98,432 - -

7,399,888 - -

Financial liabilities

Trade and other payables - 2,124,314 -

Interest bearing loans and borrowings - 1,794,465 -

Related party payables-2,513-

Lease liabilities - 873,298 -

Contingent consideration--1,216,000

-4,794,590 1,216,000

8889
Note 16 — Financial instruments classification and risk management

Fair value


Financial assets and financial liabilities measured at

fair value in the statement of financial position

are grouped into three levels of a fair value hierarchy.

The three levels are defined based on the

observability of significant inputs to the

measurement, as follows:


- Level 1: Quoted prices (unadjusted) in active

markets for identical assets or liabilities.


- Level 2: inputs that are observable for the asset

or liability, either directly (as prices) or indirectly

(derived from prices) other than quoted prices

included within level 1.


- Level 3: inputs for the asset or liability that are

not based on observable market data

(unobservable inputs).


2024 $2023 $

Carrying ValueFair ValueCarrying ValueFair Value

Contingent consideration

Level 3

-- 1,216,000 1,216,000

-- 1,216,000 1,216,000

TypeValuation Technique Significant

unobservable inputs

Inter-relationship

between significant

unobservable inputs and

fair value measurement

Contingent

consideration

Discounted cash flows:

The valuation model

considers the present

value of expected future

payments in shares and/

or cash, adjusted for risk.


The value of contingent

consideration is

discounted using a

risk-free discount rate

to derive the present

value of contingent

consideration.

Expected total revenue for

the target business over

the measurement period.


Future Company share

price, estimated using

mathematical modelling

technique (starting share

price at $0.335 on 31

March 2023).

The estimated fair

value would increase /

(decrease) if:

- the expected total

revenue was higher /

(lower); or

- the quoted Company

equity security price

was higher / (lower).

Financial risk management


The Group had exposure to the following risks from

its use of financial instruments:


- Market risk (mainly interest rate risk)

- Credit risk

- Liquidity risk

Risk management framework


The Company’s board of directors has overall

responsibility for the establishment and oversight

of the Group’s risk management framework. The

board of directors has established the Audit and Risk

Committee, which is responsible for developing and

Note 16 — Financial instruments classification and risk management

monitoring the Group’s risk management policies.

A risk register is maintained, and the Committee

reports regularly to the board of directors on its

activities. The Group’s risk management policies are

established to identify and analyse the risks faced by

the Group, to set appropriate risk limits and controls

and to monitor risks and adherence to limits.

Market risk


Market risk is the risk that changes in market prices

– e.g. foreign exchange rates, interest rates and

equity prices – will affect the Group’s income or the

value of its holdings of financial instruments. The

objective of market risk management is to manage

and control market risk exposures within acceptable

parameters, while optimising the return.

9091
Foreign exchange risk


The Group is not subject to material foreign

exchange risk.


Credit risk


Credit risk is the risk of financial loss to the Group if

a customer or counterparty to a financial instrument

fails to meet its contractual obligations, and arises

principally from trade receivables.


In respect of trade receivables, the Group is not

exposed to any significant credit risk. There is

no history of customer default and management

consider the credit quality of trade receivables

to be good. The Group trades with recognised,

creditworthy third parties or requires payment in

advance. The profile of future customers is expected

to be similar to that of past customers. On this

basis, the Group does not feel it necessary to have a

written credit policy in place, however management

continue to monitor this risk.


Credit risk relating to bank balances is managed by

banking with major financial institutions with high

quality external credit ratings.



2024 $2023 $

Change in profit/

(loss)

Change in

equity

Change in profit/

(loss)

Change in

equity

Variable interest rates +1%(11,647)(11,647) (16,926) (16,926)

Variable interest rates -1%11,64711,647 16,735 16,735

Note 16 — Financial instruments classification and risk management

Interest rate risk


The Group’s exposure to the risk of changes in

interest rates primarily affects borrowings. The

Group had floating interest rates throughout the

year.

The following table illustrates the sensitivity of

profit/ (loss) and equity to a reasonably possible

change in interest rates of +/- 1% (2022: +/- 1%).

These changes are considered to be reasonably

possible based on observation of current market

conditions. The calculations are based on a change

in the average market interest rate for each period,

and the financial instruments held at each reporting

date that are sensitive to changes in interest rates.

All other variables are held constant.

Liquidity risk


Liquidity risk is the risk that the Group will encounter

difficulty in meeting the obligations associated with

its financial liabilities that are settled by delivering

cash or another financial asset.

The Group manages liquidity risk by maintaining

adequate cash reserves and banking facilities.

Forecast and actual cash flows are continuously

monitored with the maturity profiles of the majority

of financial assets and liabilities matched.

Note 16 — Financial instruments classification and risk management

Liquidity profile of financial assets

1 Year

or less

1-5

Years

More than

5 years

Total

contractual

cash flows

Year ended 31 March 2024$$$$

Cash and cash equivalents 188,177 - - 188,177

Trade and other receivables 646,958 - - 646,958

Restricted Cash26,853 - - 26,853

861,988 - - 861,988

Year ended 31 March 2023

Cash and cash equivalents 6,148,125 - - 6,148,125

Trade and other receivables 1,153,331 - - 1,153,331

Restricted Cash - - 98,432 98,432

7,301,456 - 98,432 7,399,888

9293
Note 16 — Financial instruments classification and risk management

Financial liabilities based on

contractual cashflows due within

1 Year

or less

1-5

Years

More than

5 years

Total

contractual

cash flows

Carrying

amount of

liabilities

Year ended 31 March 2024$$$$$

Trade and other payables 1,365,898 - - 1,365,898 1,365,898

Interest bearing loans and borrowings 166,100 1,519,029 - 1,685,129 1,441,129

Related party payables 4,076 - - 4,076 4,076

Lease liabilities 78,994 - - 78,994 78,994

1,615,068 1,519,029 - 3,134,097 2,890,097

Year ended 31 March 2023

Trade and other payables 2,060,247 64,067 - 2,124,314 2,124,314

Interest bearing loans and borrowings 670,580 1,185,540 161,345 2,017,465 1,794,465

Related party payables 2,513 - - 2,513 2,513

Lease liabilities 551,598 321,700 - 873,298 873,298

Rfider acquisition shortfall

protection*

588,476104,338-692,814692,814

3,873,414 1,675,645 161,345 5,710,404 5,487,404

* the method of potential settlement of the shortfall payment may be in shares and/or cash (Note 19).

17 Related party

Key management personnel


The Group has related party relationships with its

directors and other key management personnel as

listed below. Remuneration of key management

personnel during the year amounted to $1,247,769

(2023: $1,452,462), of which $923,774 (2023:

$1,386,918) was for short-term employee benefits

and $323,996 (2023: $65,544) was for share-based

payment expense.


Remuneration for the directors during the year

amounted to $217,668 (2023: $272,295), of which

$201,375 (2023: $254,533) was for directors fees

and $16,293 (2023: $17,762) was for sharebased

payment expense.


Other related parties


ASB Bank Limited is a shareholder of the Group. The

ASB Bank is 100% owned by the Commonwealth

Bank of Australia (CBA). The Group has bank

balances with the ASB Bank and CBA (see Note 8.1)

as well as some interest bearing loan facilities as

stated in Note 15.


Transactions involving related entities


The entities, the nature of the relationship and the

types of transactions which the Group entered into

during the period are detailed below:

RELATED ENTITYNATURE OF RELATIONSHIPTYPES OF TRANSACTIONS

ASB Bank LimitedShareholder

Funds advanced, balances payable, cash at

bank, shares issued

Commonwealth Bank of AustraliaParent of ASB Bank LimitedCash at bank, restricted cash

OntrackNZ 2020 LimitedCommon ownershipSupplier of Services

Independent Verification Services LimitedCommon ownershipSupplier of Services

Kerry FriendExecutive director, beneficial shareholderEmployment agreement, ESOP

Albertus Johannes SmithExecutive director, shareholderEmployment agreement, ESOP

9495
The following transactions and outstanding balances between related parties occurred during the year:

Note 17 — Related party

FY2024

Purchases/

Salaries

$

Balances

payable

$

Interest

bearing loans

$

Cash

at bank

$

Restricted

cash

$

Related party entity:

ASB Bank Limited - - 1,038,303 82,280 -

Commonwealth Bank of Australia - - - 95,88926,853

Independent Verification

Services Limited

6 ,420 184 - - -

OntrackNZ 2020 Limited44,5733,892-

Key management personnel1,247,769 - - - -

1,298,762 4,076 1,038,303 178,16926,853

FY2023

Purchases/

Salaries

$

Balances

payable

$

Interest

bearing loans

$

Cash

at bank

$

Restricted

cash

$

Related party entity:

ASB Bank Limited - - 1,362,805 5,927,006-

Commonwealth Bank of Australia - - - 173,26198,432

Independent Verification

Services Limited

28,090 1,909 - - -

F40 Developments Limited10,754604-

Key management personnel1,144,617 - - - -

1,183,461 2,513 1,362,805 6,100,26798,432

18 Interest in

subsidiaries

Set out below is a list of material subsidiaries of the Group:

All subsidiaries except for Trade Window Incorporat-

ed have a 31 March balance date. Trade Window

Incorporated has a balance date of 31 December.

*In October 2023, the Group de-registered the wholly

owned subsidiary Trade Window Nominees Limited

from the New Zealand Companies Register.




Country of

incorporation

Principal place

of business 20242023

Trade Window LimitedNew ZealandNew Zealand100%100%

Trade Window Pty LimitedAustraliaAustralia100%100%

Trade Window Pte LimitedSingaporeSingapore100%100%

TradeWindow Services LimitedNew ZealandNew Zealand100%100%

Trade Window Origin LimitedNew ZealandNew Zealand100%100%

Trade Window Nominees Limited*New ZealandNew Zealandn/a100%

Trade Window Incorporated PhilippinesPhilippines100%100%

9697
19 Business

acquisitions

Year ended 31 March 2023


Rfider


With effect from 1 July 2022, the Group acquired

the assets of Auckland based software as a service

company Rfider Limited, for a notional maximum

purchase price of NZ$10 million. NZ$2.5 million

was paid in cash on settlement on 29 July 2022.

NZ$7.5 million consideration was deferred to be

settled in shares in two tranches of up to NZ$3.75

million each, subject to achievement of revenue

targets within 12 and 24 months from settlement,

respectively. The Rfider product was subsequently

rebranded as “TradeWindow Assure+”. The

acquisition of Rfider provided the Group with a

supply chain transparency solution.

Consideration transferred


The consideration transferred in the acquisition

is generally measured at fair value, as are the

identifiable net assets acquired. Any goodwill that

arises is tested annually for impairment. Any gain

on a bargain purchase is recognised in profit or

loss immediately. Transaction costs are expensed

as incurred, except if related to the issue of debt or

equity securities. Any contingent consideration is

measured at fair value at the date of acquisition. If

an obligation to pay contingent consideration that

meets the definition of a financial instrument is

classified as equity, then it is not remeasured, and

settlement is accounted for within equity. Otherwise,

other contingent consideration is remeasured at

fair value at each reporting date and subsequent

changes in the fair value of the contingent

consideration are recognised in profit or loss.




The details of the business combination are as follows:

2023 $

Fair value of consideration

transferred

Amount subject to earn-out based

on revenue targets (current)

2,347,000

Amount subject to earn-out based

on revenue targets (non-current)

2,307,000

Amount settled via cash 2,500,000

Total fair value of consideration

transferred

7,154,000

Recognised identifiable net assets

Software 2,980,000

Deferred tax liability (666,000)

Plant and equipment 4,800

Goodwill 4,835,200

Total identifiable net assets 7,154,000

The actual value of the two deferred payment

tranches will be determined based on the proportion

of revenue targets achieved for each period, with

settlement in TradeWindow Holdings Limited shares.

Further, there is a shortfall protection mechanism

which partially compensates the vendors should

TradeWindow Holdings Limited’s share price be less

than a specified level at the time of payment of

each of the deferred tranches. Settlement of this

component maybe in shares and/or cash.

The Group has included $4.7 million as contingent

consideration, which represents its fair value at the

date of acquisition (current $2.4 million, non-current

$2.3 million). This has been recognised as a

contingent liability. At 31 March 2024, the contingent

consideration had decreased by a further $1.2

million (2023: 3.4 million) due to remeasurement.

The fair value of contingent consideration at balance

date is $Nil (2023: $1.2 million) - refer Note 14.

Annualised revenue for the 12 months ended 31

March 2023 was expected to be approximately

$155,000. The business did not have a requirement

to prepare NZ IFRS financial statements prior to

acquisition.

The strategic rationale for acquiring the business is

to integrate into TradeWindow’s suite of solutions

and therefore a separate profit and loss is not

maintained and impractical to disaggregate.

As part of the recognised identifiable net assets,

there is a portion of goodwill which has been

recognised. This is composed of intangible benefits

such as sales and product synergies.

Measurement of fair values - The valuation

techniques used for measuring the fair value of

material assets acquired in all business acquisitions

during the year were as follows:


Property, Plant and Equipment - as the value of the

tangible assets purchased are immaterial, these

have been recognised at the vendor’s book value.


Software - where there is no comparable product

which TradeWindow could purchase off the shelf to

continue serving its customers, software has been

measured based on the estimated development cost

to replicate the acquired software.


These valuations are key accounting estimates.

Note 19 — Business Acquisitions

9899
20 Share capital

During November 2023, Trade Window Holdings

Limited raised $500,000 by way of a private

placement (shares issued 2,057,614). During the

year vendors accepted payment in shares of

$291,506 (shares issued 1,079,693).

During July 2022 Trade Window Holdings Limited

raised $10,000,000 before capital raise expenses,

by way of a private placement (issuing 12,857,142

shares) and a Share Purchase Plan (issuing

1,428,434 shares). A further $5,463,010 before

capital raise expenses was raised in Quarter 4 of the

2023 financial year, resulting in the issuance of

12,140,023 shares.

At 31 March 2024, share capital comprised

117,195,875 shares. All issued shares rank equally,

are fully paid and have no par value.

Share capital policy

Ordinary shares are classified as equity. Incremental

costs directly attributable to the issue of ordinary

shares are recognised as a deduction from equity,

net of any tax effects.


Capital management


For the purpose of the Group’s capital management,

capital includes issued capital, convertible notes

and all other equity reserves attributable to the

equity holders of the parent. The primary objective of

the Group’s capital management is to maximise the

shareholder value. The Group manages its capital

structure and makes adjustments in light of changes

in economic conditions and the requirements of the

financial covenants. There are no externally imposed

capital requirements.


2024

Number of

shares

2023

Number of

shares

2024

$

2023

$

Shares

Balance 1 April113,026,232 86,373,316 46,180,576 31,333,484

Issue of ordinary shares2,057,614 26,425,599 500,000 14,689,831

Shares issued as payment of vendor

services

1,079,693 - 291,506 -

Shares issued in respect of

employee share options exercised

1,032,336 227,317 318,591 157,261

Balance at 31 March117,195,875113,026,232 47,290,67346,180,576

21 Share based

payment arrangements

As at 31 March 2024 the Group had the following

share-based payments arrangements.

2019/20 Share Option scheme

The Group established a share option programme

that entitled senior management to purchase

shares in the Company on 31 October 2019, which

was revised on 25 March 2020 and 19 November

2021. Under this programme, holders of vested

options are entitled to purchase shares at the

exercise price specified at grant date. All options are

to be settled by the physical delivery of shares.

Under this plan, grantees have been granted options

to purchase ordinary shares at an exercise price

based on the fair value of Trade Window Holdings

Limited’s shares on the date of the grant as approved

by the directors. Once granted, options vest over a

period of time which is stated in the options offer

letter to the grantee. The grantee may exercise an

option that has vested at any time during the period

commencing on the date on which the option vested

and ending on the expiry date. Under the terms of

the scheme unvested options lapse immediately on

termination of service. For a good leaver, as defined,

vested options must be exercised within three

months following termination of services, and any

options exercised and converted to shares may be

retained. For a bad leaver, as defined, vested options

are cancelled on the leaving date.

No options were approved to be issued under the

existing scheme since prior to listing on 19

November 2021.

The number and weighted average exercise prices of

share options under the employee share option

programmes were as follows:

Number of options

Weighted average

exercise price

Year ended 31 March 2024

Outstanding at the beginning of the period85,511 0.00092

Granted during period - -

Revoked during period(12,294)0.00092

Exercised at end of 31 March 2024(58,727)0.00092

Outstanding at the end of the Period14,490 0.00092

Comprised of:

Vested (and not exercised) 14,490

Granted but not vested -

14,490

100101
Number of options

Weighted average

exercise price

Year ended 31 March 2023

Outstanding at the beginning of the period317,311 0.00100

Granted during period - -

Revoked during period(4,483)0.00092

Exercised at end of 31 March 2023(227,317)0.00092

Outstanding at the end of the Period85,511 0.00092

Comprised of:

Vested (and not exercised) 62,695

Granted but not vested 22,816

85,511

Note 21 — Share based payment arrangements

2022 Share Option schemes

Employees LTI Option Plan

During the prior year, the Group introduced a share

option programme to replace the 2019/20 scheme.

The establishment of the 2022 Share Option Plan

is designed to provide long-term incentives for

senior managers (including executive directors) to

deliver long-term shareholder value, as well as retain

and motivate participants. Under this programme,

participants were issued options at the equivalent

price of $0.74. This price was determined with

reference to TWL’s closing share price on 29 July

2022. Under the terms of the scheme, unvested

options lapse on the date employment ceases.

The key terms and conditions of the share options

granted under this programme are as follows, all

options are to be settled by the physical delivery of

shares:

Grant

Date

Number of

instruments

Exercise

Price

Vesting

Date

Vesting

conditions

Contractual

life of options

July 20221,169,670 Nil 1 July 2025Subject to hurdle rate of 17.5% per

annum growth in the share price,

basedon the issue price.

5 years

July 202254,054Nil 1 July 2025Must be employed by the

company on vesting date

5 years

Grant

Date

Number of

instruments

Exercise

Price

Vesting

Date

Vesting

conditions

Contractual

life of options

Sep 2022300,000 $0.70 Progressively

over two years

from grant date.

None3 years

Grant

Date

Number of

instruments

Exercise

Price

Vesting

Date

Vesting

conditions

Contractual

life of options

April 2023

– March 2024

1,592,695 $0.00 ImmediatelyNone5 years

Non-Executive Directors Option Plan

Also during the prior year the Group introduced a

share option programme for Non-Executive

Directors.

Under this programme, holders of vested options are

entitled to purchase shares at an exercise price

equal to the VWAP of TradeWindow shares over the

2023/24 Salary Sacrifice Option Plan

During the period the Group introduced a share

option programme for senior management where

participants make a salary sacrifice in exchange for

employee share options in the Company. The

programme was intended to run for up to 12 months

and was in effect for the full financial year. Under

this programme, the number of options to be granted

to a participant is determined each payday by

dividing 150% of the salary sacrifice amount by the

20 Business Day period prior to the date of

issuance of the Options, subject to a floor price of

$0.70 per share.

The key terms and conditions of the share options

granted under this programme are as follows, all

options are to be settled by the physical delivery of

shares:

mid-point share price on the salary payment date.

Granted options vest immediately and the

participant has five years from issue date to exercise

the options. Holders of vested options are entitled to

purchase shares at $Nil exercise price.

The key terms and conditions of the share options

granted under this programme are as follows, all

options are to be settled by the physical delivery of

shares:

Note 21 — Share based payment arrangements

102103
The number and weighted average exercise prices of

share options under the employee share option

programmes were as follows:

Note 21 — Share based payment arrangements

Year ended 31 March 2024Number of optionsWeighted average

exercise price

Outstanding at the beginning of the period1,448,649 0.14496

Granted during period1,646,719 -

Revoked during period(288,964)0.08075

Exercised at end of 31 March 2024(973,609)-

Outstanding at the end of the period1,832,795 0.10185

Comprised of:

Vested (and not exercised)873,110

Granted but not vested959,685

1,832,795

Year ended 31 March 2023Number of optionsWeighted average

exercise price

Granted during period1,523,724 0.13782

Revoked during period(75,075)-

Vested & exercised at end of 31 March 2024--

Outstanding at the end of the period1,448,649 0.14496

All shares are non-vested as at 31 March 2023.

Expense recognised in profit or loss

The total expense recognised in the statement of

comprehensive income during the year was

$523,638 (2023: $257,239).

Share-based payments policy

The grant-date fair value of equity-settled share-

based payment arrangements granted to employees

is generally recognised as an expense, with a

corresponding increase in equity, over the vesting

period of the awards. The amount recognised as

an expense is adjusted to reflect the number of

awards for which the related service and non-market

performance conditions are expected to be met,

such that the amount ultimately recognised is based

on the number of awards that meet the related

service and non-market performance conditions at

the vesting date. For share-based payment awards

with non-vesting conditions, the grant-date fair

value of the share-based payment is measured to

reflect such conditions and there is no true-up for

differences between expected and actual outcomes.

Note 21 — Share based payment arrangements

22 Capital

commitments

23 Contingencies

24 Subsequent

events

On 22 April 2024, the Group completed and

announced the successful completion of its $2.2

million capital raise. Apart from the above matter, no

other matter or circumstance has arisen since 31

March 2024 that has significantly affected, or may

significantly affect the Group’s operations, the results

of those operations, or the Group’s state of affairs in

future financial years.

There are no capital commitments at year end (2023:

$Nil).

The Group has a contingent liability in 2024 of

$1,035,902 relating to R&D tax losses cashed out

(2023: $1,035,902). If the Group becomes profitable

in the future, there is a change in the shareholders

greater than 90%, or a liquidation event occurs, it

would become payable.

The Group has revalued contingent consideration

related to the Rfider acquisition (July 2022) to $Nil

(refer Note 14) as revenue performance is materially

below target thresholds. Lorzone Limited (formerly

Rfider Limited) has disputed this position. Based on

legal advice the Group maintains its position that no

contingent consideration shall be paid.

There are no other contingencies.

104105
25 Segment reporting

An operating segment is reported in a manner

consistent with the internal reporting provided to the

chief operating decision maker (“CODM”) on a

monthly basis. The CODM, who is responsible for

allocating resources and assessing performance of

the operating segment(s) is part of the senior

leadership team and is involved in strategic decision

making of the Group. Management has determined

there is one operating segment based on the reports

reviewed by the CODM.

The reason for looking at the business as one

segment is because of the inter-related nature of the

services and their dependence on the TradeWindow

software which cannot be separated between

different products and services. The performance of

the operating segment is reviewed by the CODM

and action plans are agreed with the management

where necessary to improve performance of the

business.

The reportable operating segment derives its

revenues from the provision of software solutions

to its customers. There are no major customers that

make up to 10% of revenues. The CODM assesses

the performance of the operating segment from

revenue to net income. The total revenue, direct

costs, operating expenses, interest and foreign

exchange gains and losses, tax and net income are

reviewed.

The amounts reported with respect to segment total

assets and liabilities are measured in a manner

consistent with the consolidated statement of

financial position. Reportable segment assets and

liabilities are equal to total assets and liabilities

hence no reconciliation is required. The majority of

the Group’s operations are within New Zealand and

there are no other material geographic segments.

26 Earnings per share

Basic earnings/(deficit) per share is calculated by

dividing the net profit/(loss) for the year attributable

to the parent by the weighted average number of

ordinary shares outstanding during the year. The

weighted average number of ordinary shares

outstanding during the year is the number of

ordinary shares outstanding at the beginning of

the year adjusted by the number of ordinary shares

bought back or issued during the year multiplied by a

time-weighting factor. Diluted earnings per share

As at 31 March 2024 share options that could potentially dilute basic earnings per share in the

future, but were not included in the calculation of diluted earnings per share because they are

antidilutive for the periods presented total 1,847,285 (2023: 1,534,160)

Subsequent to balance date the Group completed an equity capital raise for a total of $2.2 million.

Total ordinary shares to be issued under this raise total 12,690,858.

additionally considers the weighted average number

of ordinary shares that would be issued on

conversion of all the dilutive potential ordinary

shares into ordinary shares.

The reconciliation of the weighted average number

of shares for the purpose of diluted earnings per

share to the weighted average number of ordinary

shares used in the calculation of basic earnings

per share is below.

20242022

Profit (loss) attributable to ordinary shareholders(8,011,048)(9,780,088)

Weighted average number of shares

Basic (ordinary shares)114,428,94999,239,134

Diluted (ordinary shares plus convertible notes)114,428,94999,239,134

Basic EPS ($)(0.07)(0.10)

Diluted EPS ($)(0.07)(0.10)

The earnings per share for the year ended 31 March was as follows:

106107
27 Cash flow reconciliation

2024 $2023 $

Net profit (loss) after tax(8,013,615)(9,792,829)

Classification Differences

- Net finance expense86,520105,923

- Gain on disposal(40,573)(10,643)

Statement of financial position movements

- Trade and other receivables (excluding related party)933,231113,603

- Contract assets62,220(14,649)

- Trade and other payables(861,003)522,234

- Contract liabilities87,14393,730

- Income tax payable46,244(45,008)

- Other movements42,096(59,404)

Other non-cash items

- Depreciation, amortisation and impairment2,512,1652,411,844

- Employee share scheme607,650257,239

- Revaluation of contingent consideration(1,216,000)(3,438,000)

- Tax asset recognised -(976,800)

Net cash from operating activities(5,753,922)(10,832,760)

28 Reconciliation of liabilities

arising from financing activities

Lease

liabilities

$

Long-term

$

Short-term

$

Total

$

1 April 2023 873,298 1,264,885 529,580 2,667,763

Cashflows:

- Repayment(273,271) - (357,741) (631,012)

- Interest(25,991) - (125,707) (151,698)

Non-cash:

- Reclassification - 113,739 (113,739) -

- Disposals(303,562)--(303,562)

- Repayment settled in shares(207,505)--(207,505)

- Effects of movements in exchange rates (9,966) - - (9,966)

- Interest 25,991 4,405 125,707 1 56,103

Balance at 31 March 2024 78,994 1,383,029 58,100 1,520,123

The changes in liabilities arising from financing activities can be classified as follows:

Lease

liabilities

$

Long-term

$

Short-term

$

Total

$

Year ended 31 March 2023

Opening balance 1,382,044 1,764,473 486,248 3,632,765

Cashflows:

- Repayment (509,771) - (468,256))(978,027)

- Interest (59,094) - (140,970)(200,064)

Non-cash:

- Reclassification - (511,588) 511,588 -

- Effects of movements in exchange rates 1,025 - - 1,025

- Interest 59,094 12,000 140,9702 12,064

Balance at 31 March 2023 873,298 1,264,885 529,580 2,667,763

108109
General

disclosures



In accordance with Section 140(2) of the Companies

Act, the directors named below have made a general

disclosure of interest by a general notice disclosed

to the Board and entered in the Company’s interests

register. General notices given by directors which

remain current as at 31 March 2024 are as follows:

Interest register

Albertus J Smith

Trade Window Origin LimitedDirector

TradeWindow Services LimitedDirector

Trade Window LimitedDirector

Trade Window Pty LimitedDirector

Trade Window Pte LimitedDirector

Trade Window IncorporatedDirector

SmithCo Ventures Limited (appointed 29 June 2023)Director/Shareholder

R-Age Limited (appointed 7 August 2023) Director/Shareholder

Kerry M Friend

Tomadachi No.2 TrustTrustee and Shareholder in TWHL

Trade Window LimitedDirector

TradeWindow Services LimitedDirector

Northpower LimitedDirector

Northpower Fibre LimitedDirector

Alasdair J MacLeod

Trade Window LimitedChair

Silverstripe LimitedChair

Kotahi Engineering Studio (appointed 16 May 2024)Chair 

Hold Fast Investments LimitedChair 

Silverstripe Trustees LimitedDirector 

Big Brothers Big Sisters Hawke's Bay Chair

IHC- Board Appointments Committee Independent Director 

Hawkes Bay Regional Economic Development Agency Chair

112

110111
Phillip J Norman

Task Group Holdings Limited (ASX listed) Director/Shareholder

Task Retail Pty LimitedDirector

Just Life Group Limited (resigned 14 June 2024) Director

Trade Window Limited Director

Plexure Limited Director

VMob IP Limited Director

VMob Singapore Pte Limited Director

Xero Limited (ASX listed) Shareholder

Loyalty New Zealand Limited Director

Nortek Management Services Limited Director/Shareholder

TruScreen Limited (NZX listed) Shareholder

MyWave Holdings Limited Shareholder

Touchpoint Group Limited Director/Options Holder

Atrax Group New Zealand Limited  Advisory Board Member

Interest register

Directors remuneration

The persons who held office as directors of Trade Window Holdings Limited at any time during the year end-

ed 31 March 2024 and their remuneration, are as follows:

Employee remuneration


Trade Window Holdings Limited and our

subsidiaries have employees in New Zealand,

Australia and Singapore. Our pay levels reflect

the different market rates in each country and

region. The overseas remuneration amounts

are converted into New Zealand dollars.

Noted in the table below are employees who

received remuneration and other benefits that

exceed NZ $100,000:

Donations


During the year ended 31 March 2024, the

Group made donations of $Nil (2023: $Nil).

Interest register

As required by Section 211 of the Companies Act 1993 we disclose the following information:


Director and consulting fees

$

Salary

$

ESOP

$

Total

$

Albertus J Smith* - 261,060 214,561 475,621

Kerry M Friend* - 168,156 53,550 221,706

Alasdair J MacLeod 94,500 - 6,971 101,471

Phillip J Norman67,500-6,97174,471

Diana Puketapu (Resigned 31 October 2023) 39,375 - 2,351 41,726

Remuneration including

share-based remuneration

($)

Number of

employees

(Total: 34)

100,001 - 110,0003

110,001 - 120,0006

120,001 - 130,0002

130,001 - 140,0003

140,001 - 150,0005

150,001 - 160,0001

160,001 - 170,0002

170,001 - 180,0001

180,001 - 190,0001

190,001 - 200,0001

200,001 - 210,0002

220,001 - 230,0001

250,001 - 260,0001

260,001 - 270,0001

280,001 - 290,0002

290,001 - 300,0001

470,001 - 480,0001

No directors fees were paid to directors of subsidiary entities.


*The Executive Director’s ESOP remuneration included 2023/24 Salary Sacrifice Options Plan

issuances as described in Note 21.

112113
Level | 1 York Street | Sydney | NSW | 2000

GPO Box 4137 | S ydney | NSW | 2001

t: +61 2 9256 6600 | f: +61 2 9256 6611

sydney@uhyhnsyd.com.au

www.uhyhnsydney.com.au

An association of independent Ƃ rms in Australia and New Zealand and a member

of UHY International, a network of independent accounting and consulting Ƃ rms.

UHY Haines Norton—ABN 85 140 758 156 NSWBN 98 133 826

Liability limited by a scheme approved under Professional Standards Legislation.

Passion beyond numbers

9

Independent Auditor’s Report

To the Shareholders of Trade Window Holdings Limited

Opinion

I have audited the consolidated financial statements of Trade Window Holdings Limited (“the

Company”) and its subsidiaries (“the Group” ), which comprise:

• the consolidated statement of financial position as at 31 March 2024;

• the consolidated statement of comprehensive income, consolidated statement of changes in

equity and consolidated statement of cash flows for the year then ended; and

• the notes to the consolidated financial statements including a summary of significant

accounting policies.

I am a partner with UH Y Haines Norton Chartered Accountants Syd ney (the Firm ) and I have used the

staff and resources of the Firm to perform the audit of the Group.

In my opinion, the accompanying consolidated financial statements present fairly, in all material

respects, the consolidated financial position of the Group as at 31 March 2024, and its consolidated

financial performance and its consolidated cash flows for the year then ended in accordance with New

Zealand Equivalents to International Financial Reporting Standa rds (“N Z IFRS” ) issued by the New

Zealand Accounting Standards Board.

Basis for Opinion

I conducted my audit in accordance with International Standards on Auditing (New Zealand) (“ISAs

(NZ)”) issued by the New Zealand Auditing and Assurance Standar ds Board. My responsibilities under

those standards are further described in the Auditor’s Responsibilities for the Audit of the Consolidated

Financial Statements section of my report.

I am independent of the Group in accordance with Professional and Ethical Standard 1 International

Code of Ethics for Assurance Practitioners (including Internati onal Independence Standards) (New

Zealand) issued by the New Zealand Auditing and Assurance Standards Boa rd and the International

Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants

(including International Independence Standards) (IESBA Code ), and I have fulfilled my other ethical

responsibilities in accordance with these requirements and the IESBA Code.

I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my

opinion.

Other than in my capacity as auditor, neither myself, the firm or the firm’s staff have no relationship

with, or interests in, the

Group.

Material uncertainty related to going concern

We draw attention to Note 1 in the consolidated financial statements, which indicates that the

Group incurred a loss of $8 million and operating cash outflows of $5.8 million for the year ended 31

March 2024. These events or conditions, along with other matter s as set forth in Note 1, indicate

that a material uncertainty exists that may cast significant doubt on the Group’s ability to continue

as a going concern. Our opinion is not modified in respect of this matter.

An association of independent Ƃ rms in Australia and New Zealand and a member

of UHY International, a network of independent accounting and consulting Ƃ rms.

UHY Haines Norton—ABN 85 140 758 156 NSWBN 98 133 826

Liability limited by a scheme approved under Professional Standards Legislation.

Passion beyond numbers

Key Audit Matters

Key audit matters are those matters that, in my professional judgement, were of most significance in

my audit of the consolidated financial statements of the curren t year.

Except for the matter described

in the material uncertainty related to going concern, I summari se below those matters and my key

audit procedures to address those matters in order that the shareholders as a body may better

understand the process by which I arrived at my audit opinion. The procedures were undertaken in

the context of and solely for the purpose of my statutory audit opinion on the consolidated financial

statements as a whole and I do not provide a separate opinion on these matters.


Why the audit matter is significant How myaudit addressed the key audit matter

Revenue recognition


The Group has recognised revenue of

$6.18m (FY 2023: $4.92m ) (Note 3.1 ).


The Group has several revenue streams,

and the revenue recognition policy for

each stream is different. We focused on

this area because the recognition of

revenue in accordance with NZ IFRS 15

involves judgement and the outcome

has a significant impact on profit or loss

and the financial position of the Group.


Also, there is a risk of overstatement of

revenues through premature revenue

recognition or recording fictitious

revenues to meet budgets and/or

market guidance.





To address the risk associated with revenue

recognition, the following audit procedures were

carried out:


• Evaluated the design of management's internal

controls related to revenue recognition.

• Reviewed revenue recognition policies for

appropriateness and compliance with the

requirements of the relevant accounting

standard NZ IFRS 15;

• Selected a sample of transactions and agreed

them to supporting documentation such as

customer contract, sale invoice, cash receipt

and assessed whether all criteria related to

revenue recognition has been met before

being recognised as revenue;

• Reviewed credit notes posted after year end to

ascertain correct revenue recognition during

the year;

• Performed revenue cut off procedures by

selecting revenue samples before and after

year end and testing that revenue is recorded

in the correct period;

• Tested a sample of deferred revenue balances

and agreed it to the supporting documents;

• Reviewed manual revenue journals as part of

the journal entry testing process with the

criteria specifically targeting unusual entries to

revenue accounts; and

• Assessed the reasonability and completeness

of the revenue related disclosures to test

compliance with the requirements of the

accounting standards.



114115
An association of independent Ƃ rms in Australia and New Zealand and a member

of UHY International, a network of independent accounting and consulting Ƃ rms.

UHY Haines Norton—ABN 85 140 758 156 NSWBN 98 133 826

Liability limited by a scheme approved under Professional Standards Legislation.

Passion beyond numbers

Why the audit matter is significant How myaudit addressed the key audit matter

Intangible assets & Goodwill


The Group has significant intangible

assets relating to the acquisitions made

in previous periods.


The Group has significant intangible

assets with finite useful lives including

software and customer relationships

totalling $3.75m (note 12 ) as at 31

Match 2024 that are amortised over

their useful life.


In addition there is a significant goodwill

balance recorded of $7.62 million (note

12) as at 31 March 2024.


We consider this area to be significant as

balances are material to the financial

report and the significant estimates and

judgements applied in testing these

balances for impairment.






To address the risk associated with intangible balance,

the following audit procedures were carried out:


• Assessed reasonability of the useful life used

for the purpose of calculating amortisation on

software and customer relationship i.e. finite

life intangible assets;

• Analysed the Group’s impairment assessment

for the correct methodology with particular

emphasis on the key assumptions being

discount rate, growth rate and forecast cash

flows;

• Performed an independent recalculation of the

Group’s recoverable amount and compared it

to management’s assessment and the relevant

carrying amount;

• Performed stress testing of the key

assumptions; and

• Assessed the reasonability and completeness

of the related disclosures to test compliance

with the requirements of the accounting

standards.



Information Other than the Consolidated Financial Statements and Auditor’s Report thereon

The Directors are responsible for the annual report, which includes information other than the

consolidated financial statements and auditor’s report.

My opinion on the consolidated financial statements does not cover the other information and I do

not express any form of audit opinion or assurance conclusion thereon.

In connection with my audit of the consolidated financial statements, my responsibility is to read the

other information and, in doing so, consider whether the other information is materially inconsistent

with the consolidated financial statements or my knowledge obtained in the audit, or otherwise

appears to be materially misstated.

If, based upon the work we have performed, we conclude that the re is a material misstatement of this

other information, we are required to report that fact. We have nothing to report in this regard.


An association of independent Ƃ rms in Australia and New Zealand and a member

of UHY International, a network of independent accounting and consulting Ƃ rms.

UHY Haines Norton—ABN 85 140 758 156 NSWBN 98 133 826

Liability limited by a scheme approved under Professional Standards Legislation.

Passion beyond numbers

Directors’ Responsibilities for the Consolidated Financial Stat ements

The Directors are responsible on behalf of the Group for the pr eparation and fair presentation of the

consolidated financial statements in accordance with NZ IFRS, and for such internal control as the

Directors determine is necessary to enable the preparation of consolidated financial statements that

are free from material misstatement, whether due to fraud or er ror.

In preparing the consolidated financial statements, the directors are responsible on behalf of the

Group for assessing the Group’s ability to continue as a going concern, disclosing, as applicable,

matters related to going concern and using the going concern basis of accounting unless the directors

either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do

so.

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements

My objective is to obtain reasonable assurance about whether the consolidated financial statements

as a whole are free from material misstatement, whether due to fraud or error, and to issue an

auditor’s report that includes my opinion. Reasonable assurance is a high level of assurance but is not

a guarantee that an audit conducted in accordance with ISAs (N Z) will always detect a material

misstatement when it exists. Misstatements can arise from fraud or error and are considered material

if, individually or in the aggregate, they could reasonably be expected to influence the economic

decisions of users taken on the basis of these consolidated fin ancial statements.

A further description of the auditor’s responsibilities for the audit of the consolidated financial

statements is located on the External Reporting Board’s website at:

https://www.xrb.govt.nz/assurance-standards/auditors-responsibilities/audit-report-1/.

This description forms part of my auditor’s report.

Restriction on use of my report

This report is made solely to the Group’s shareholders, as a bo dy. My audit work has been undertaken

so that I might state to the Group’s shareholders, as a body th ose matters which I am required to state

to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, I do

not accept or assume responsibility to anyone other than the Gr oup and the Group’s shareholders, as

a body, for my audit work, for this report or for the opinion I have formed.


Vikas Gupta

Audit Partner - UHY Haines Norton Chartered Accountants Sydney

Signed at Sydney, Australia on 27 June 2024


116117
Shareholder information

Distribution of shareholders and holdings

The spread of holders of TradeWindow Holding ordinary shares as at 31 May 2024 are listed below:

Holding RangeNumber of Holders%Number of

ordinary shares

%

1 - 499 41 8 10,509 0.01

500 - 999 26 5 18,036 0.01

1,000 - 1,999 70 14 96,060 0.08

2,000 - 4,999 85 16 246,150 0.19

5,000 - 9,999 56 11 387,514 0.31

10,000 - 49,999 134 26 3,030,535 2.39

50,000 - 99,999 33 6 2,259,890 1.78

100,000 - 499,999 41 8 8,241,059 6.50

500,000 - 999,999 10 2 8,155,671 6.43

1,000,000 Over 19 4 104,393,224 82.32

Total 515 100 126,838,648 100.00

The details set out above were as at 31 May 2024. The Company only has one class of shares on issue, ordinary shares,

and these shares are quoted on the NZX Main Board.

As at 31 May 2024, 21 participants hold a total of 1,661,050 options pursuant to the TradeWindow employee share

option plan, employee long term incentive option plan, employee salary sacrifice option plan and non-executive directors

option plan.


Substantial product holders

According to TradeWindow records and disclosures made to TradeWindow under the Financial Markets Conduct Act

2013, the following persons were substantial product holders as at 31 March 2024:

Substantial product holder Number of ordinary

shares in which

relevant interest is held

% of class

held at balance

date

1

QUAYSIDE HOLDINGS LIMITED,

QUAYSIDE SECURITIES LIMITED

2

15,394,29413.14%

Albertus Johannes Smith

3

13,825,00011.80%

Holding des Mers du Sud

3

6,503,6195.55%

ASB Bank Limited

3

24,441,93920.86%

1

Based on issued capital of 117,195,876 as at 31 March 2024

2

Based on the last substantial product holder notice filed prior to 31 March 2024

3

Based on TradeWindow records as at 31 March 2024

Shareholder information

Holder NameShares%

ASB BANK LIMITED 26,841,939 21.16

JBWERE (NZ) NOMINEES LIMITED 15,394,294 12.14

ALBERTUS JOHANNES SMITH 14,112,740 11.13

HOLDING DES MERS DU SUD 6,503,619 5.13

NEW ZEALAND DEPOSITORY NOMINEE LIMITED5,295,3344.17

ANNA JANE MOWBRAY 5,202,140 4.10

KERRY MICHAEL FRIEND & YHPJ TRUSTEES (2016) LIMITED4,256,1823.36

HSBC NOMINEES (NEW ZEALAND) LIMITED - NZCSD 4,164,410 3.28

STEPHEN VICTOR COX 3,929,622 3.10

WILTSHIRE FAMILY TRUST COMPANY LIMITED 3,911,523 3.08

PETER DONALD FOYSTON 3,140,691 2.48

ACCIDENT COMPENSATION CORPORATION2,857,143 2.25

FORSYTH BARR CUSTODIANS LIMITED1,656,3311.31

SALLY WALLACE 1,424,140 1.12

EASTMERE NO. 1 LP1,357,1441.07

JPMORGAN CHASE BANK NA NZ BRANCH-SEGREGATED CLIENTS ACCT 1,277,770 1.01

FRANCIS PETER JOHN WEBB & HEATHER MAY WEBB & MARILYN JOY DAVIES 1,057,284 0.83

GRAHAM MAXWELL DRURY & GLORIA KAYE DRURY & SRHB 2006 TRUSTEE

COMPANY LIMITED

1,010,918 0.80

PHILLIP ANDREW RICHARDS1,000,0000.79

DOUGLAS MEUROSS 972,622 0.77

105,365,846 83.07

Principal shareholders

The names and holdings of the 20 largest registered shareholders in the Company as at 31 May 2024 were:

118119
Directors relevant interests

In accordance with the NZX Listing Rules, as at 31 March 2024, directors had a relevant interest (as defined in the

Financial Markets Conduct Act 2013) in TradeWindow shares and holdings of other financial products as follows:


Regulatory Matters

The following waivers from the NZX Listing Rules were

granted to TradeWindow or relied upon by TradeWindow

during the financial year ended 31 March 2024:


The following waivers from the NZX Listing Rules were

granted to TradeWindow or relied upon by TradeWindow

during the financial year ended 31 March 2024:

A waiver from the requirement under NZX Listing Rule

4.2.2(b) to complete a share issue within 12 months

of passing the relevant shareholder resolutions. On 25

August 2022, NZX gave approval for TradeWindow to

issue consideration shares to Rfider Limited, as partial

satisfaction of the purchase price of Rfider, within 25

months of completion of the Rfider transaction.

Holder NameClass of Financial product Number held

AJ SmithFully paid ordinary shares 13,825,094

AJ SmithOptions issued pursuant to TradeWindow employee long term

incentive plan and 2023/24 salary sacrifice plan

282,822

Kerry Friend

1

Fully paid ordinary shares 3,970,467

Kerry FriendOptions issued pursuant to TradeWindow employee long term

incentive plan and 2023/24 salary sacrifice plan

245,964

Alasdair MacLeodOptions issue to independent directors pursuant to shareholder

resolution dated 14 September 2022

100,000

Diana PuketapuOptions issue to independent directors pursuant to shareholder

resolution dated 14 September 2022

66,667

Phil NormanOptions issue to independent directors pursuant to shareholder

resolution dated 14 September 2022

100,000

1

The relevant interest is held via a trust in which the director is a trustee and beneficiary.

Annualised Recurring Revenue (ARR)

Annual recurring revenue is calculated using subscription

revenue for March 2024 and the monthly average of

transaction revenue for Q4 2024 annualised. 

Average Revenue Per Customer (ARPC)

Is subscriber customers’ monthly revenue divided by

number of subscriber customers as at end of the month.

The value provided is the average of the monthly ARPC

for the period.

CAGR

Compound annual growth rate.

Customer retention rate

Customer retention rate is the number of subscriber

customers who leave in a month as a percentage of the

total subscriber customers at the start of that month.

The percentage provided is the average of the monthly

churn for the period. The customer retention rate is the

inverse of customer churn.

Customs Broker

A Customs Broker is a licenced individual who acts as

an intermediary for Shippers and Freight Forwarders in

handling the sequence of customs formalities involved in

the customs clearance and importing goods.

EBITDA

Earnings before interest, taxation, depreciation and

amortisation.

Freight Forwarder

A Freight Forwarder is an organisation who arranges

and handles the transport of goods between countries

on behalf of their customers. Responsibilities can also

include storing products, negotiating transportation

rates and booking cargo space.

Shipper

A Shipper is an exporter or importer who requires

carriers to transport goods for transport from one

location to another.

Subscriber customers

Subscriber customers are those that license and/or

access TradeWindow’s software on a  monthly basis. It

excludes pay as you go certificate revenue. 

Recurring revenue

Revenues that are predictable, stable and can be

counted on to occur at regular intervals going forward

with a relatively high degree of certainty. For Trade

Window this is subscription and transactional revenue.

Glossary

119

120

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.