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Turners FY24 Annual Report

Annual Report27 June 2024TRAConsumer Discretionary

DELIVERING
ON OUR


PLAN

ANNUAL REPORT

FOR THE YEAR ENDED 31 MARCH 2024

TIMARU
Located on Meadows Rd, this brand new

branch opened in November with capacity

for up to 150 cars.

2

OUR BUSINESS 4
FY24 AT A GLANCE 6

CHAIR AND CEO’S REPORT 8

OUR AUTO ECO-SYSTEM 10

OUR BUSINESSES 12

FY24 FINANCIAL REVIEW 18

BUILDING A BETTER BUSINESS 21

CELEBRATING OUR PEOPLE 26

OUR EXECUTIVE TEAM 30

OUR BOARD 32

FINANCIAL STATEMENTS 35

On behalf of the Board and management of

Turners Automotive Group Limited, we are

pleased to present the Annual Report for the

financial year ended 31 March 2024.

Grant Baker Todd Hunter

Chairman Group Chief Executive Officer

3

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

We believe if we provide a quality
environment and conditions for

our people, this will give us the

best chance of providing a quality

experience for our customers, and

this should lead to quality outcomes

for our shareholders.

1

Turners ranks in the top 5% of consumer businesses globally using Peakon survey tool.

2

Auto Retail voted New Zealand’s Most Trusted Used Vehicle Dealership in the Readers Digest Trusted Brand awards. 96% of Turners

Cars customers surveyed would recommend Turners to others.

Positive customer

satisfaction

96% of customers would

recommend

2

Voted Most Trusted Brand

5 years in a row

Proven growth strategy

Growing shareholder

returns

Network spanning from

Whangarei to Invercargill

More than 700 team

members

Highly engaged team

Top 5% globally

1

QUALITY ENVIRONMENT

FOR OUR PEOPLE

QUALITY CUSTOMER

EXPERIENCES

QUALITY OUTCOMES

FOR OUR SHAREHOLDERS

OUR FORMULA FOR SUCCESS

+=

OUR BUSINESS

Turners is a New Zealand success story, focused on making

it easy for customers to buy, sell, finance and insure their

vehicle through Turners’ trusted brands and businesses.

4

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTOMOTIVE RETAIL

New Zealand’s largest buyer and seller of vehicles


Bricks and clicks retail model, combing national network with online digital

experience


Local sourcing strategy provides competitive advantage and higher margins


One car sold every 4 minutes


52% of vehicles sold through retail channels


Awarded New Zealand’s Most Trusted Used Vehicle Dealership in the Readers

Digest Trusted Brand awards for 5th year in a row

INSURANCE


Motor vehicle, loan protection and life insurance solutions


Sold through more than 700 licensed car dealers, finance companies and brokers,

and life insurance advisers as well as online


5,200 insurance policies sold every month


$39.8M in new policies sold in FY24


Average 1,154 claims paid out monthly; $21.5M paid out in FY24

FINANCE


Targeting high quality consumer and commercial lending – primarily for

automotive customers


Loans originated through the Turners Auto Retail network, independent dealers

and brokers


Average loan size $15,100


56% premium lending in 2H24


Circa. 25,000 current consumer loans


$430M in receivables in FY24

CREDIT MANAGEMENT


A recognised leader in debt collection and credit management for both

corporate and SME customers


Provides income diversification for Turners Group


$148M in Total Debt loaded in FY24


23% increase in SME customers loading debt in FY24; debt collected up 33%


$37M collected from debtors in FY24

5

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OPERATING ENVIRONMENT

Tightening economic conditions

throughout FY24


Reduction in consumer and business

spending, with shift to lower price points


Government regulation (changes to Clean

Car Discount and Clean Car Standard)

increasing import cost of used vehicles


Increase in sale of damaged and end of

life vehicles following Auckland floods and

Cyclone Gabrielle


Dealer numbers have continued to reduce

over the last five years and are not

expected to recover


EVs remain a very small part of the total

New Zealand fleet (around 2%) with

slowing sales momentum


Higher interest rates throughout the year

COMMERCIAL HIGHLIGHTS


Major milestone achieved with Turners

entering the NZX50 Portfolio Index and

MidCap Index in December 2023


Auto Retail: Branch network continues to

expand, growth in locally sourced cars and

improvement in margins


Finance: Net interest margin recovered

and expanded in 2H24


Insurance: Claims being well managed and

investment returns improved. Policy sales

remain robust


Credit management: Debt load recovering

in line with tightening economy,

particularly in SMEs


Opened new Turners Auto Retail branches

in Timaru and Napier


Introduced two additional funders,

bringing further diversification and

capacity


Second year of Employee Share Scheme

with over 50% participation


Employee Engagement score continues to

rank in top 5% of businesses globally using

Peakon survey tool


Finalist in the 2023 Effie Awards - Global

Best of the Best, for Turners’ marketing

campaign

FY24 AT A GLANCE

Turners delivered a record result despite an economy under

significant pressure, demonstrating resilience and the ability

to pivot to where demand is the strongest.

6

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FY24
FY23

FY22

58.6

52.1

47.7

FY24

FY23

FY22

49.1

45.4

43.1

FINANCIAL HIGHLIGHTS

REVENUE $417.0M 7%

EBIT $58.6M 12.0%

NET PROFIT BEFORE TAX $49.1M 8.0%

NET PROFIT AFTER TAX $33.0M 1.5%

1

FULL YEAR DIVIDENDS 25.5 cents 11%

EARNINGS PER SHARE 37.7 cents

FY24

FY23

FY22

417

390

344.5

FY24

FY23

FY22

33

32.5

31.3

FY24

FY23

FY22

25.5

23

23

FY24

FY23

FY22

37.7

37. 6

36.4

1

The legislative change to remove depreciation on commercial buildings has increased the effective tax rate to 33% for FY24. This is a

one-off non-cash impact in FY24 only. The effective tax rate over the last two years is between 27.5-28.5%. A normalised NPAT using

FY23 tax rate of 28.5% would be $35.1M +8% and EPS would be 40.2 +7%.

7

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Our record FY24 result
underscores the resilience

of our business, the value

of our diversification

strategy and our ability to

pivot to where the demand

is strongest.

Dear shareholder

We are very pleased to report another record

result for the business for FY24, despite

the challenging economic conditions. This

demonstrates the value of our diversification

strategy, our ability to pivot to where the demand

is strongest, and the resilience we need to grow

through all phases of the economic cycle.

We continue to innovate, gain market share and

improve margins across all segments. Three of our

four businesses reported material profit growth,

with Auto Retail once again being the hero. In

addition to the continued expansion of our activity

businesses (Auto Retail and Credit Management),

our annuity businesses (Finance and Insurance)

have gained momentum.

Our plan for growth is standing up to the

economic and interest rate challenges being

thrown at us. Government regulation has

increased, particularly with the changes to the

Clean Car Discount and Clean Car Standard last

year which restricted the supply of used imports,

interest rates remain high, cost of living pressures

continue to mount, and businesses and consumers

are tightening their belts.

Our high brand recognition, diversified revenue

streams and funding sources, vehicle sourcing

strategy, focus on quality business, and strong

culture are all key ingredients in our pathway to

success this year.

Our domestic sourcing strategy is working well

and our retail optimisation is gaining momentum.

We have pivoted towards lower value cars (under

$15,000) to meet customer demand, continued to

improve the quality of our loan book, increased

the volume of direct lending which provides higher

margins, and tightened our credit policy. The

improvements in the quality of our loan book are

very obvious, and these flow through into interest

margins. Insurance claims and risk pricing are

being managed well and, in credit management,

our business is recovering as consumer arrears

worsen and bad debts are called in.

CHAIR AND CEO’S REPORT

Delivering on our growth plans.

8

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR PEOPLE ARE DRIVING OUR SUCCESS
In particular, we would like to acknowledge and thank our people, who deliver quality experiences

for our customers every day. Our team are totally committed and prepared to go above and beyond

to meet customer expectations. We are very lucky to have such a talented and hardworking group

of people in this business. More than 50% of our team members are now shareholders in our

company, through Turners Employee Share Scheme, which we launched in 2022.

LONGER TERM PERFORMANCE DELIVERS FOR OUR SHAREHOLDERS

We have made great progress in the last five years and our longer term track record continues

to deliver for our shareholders. Given the strong performance in FY24, the Board declared a final

dividend of 7.5 cents per share (cps), taking full year dividends to 25.5 cps. This represents a gross

yield of approximately 9% per annum (based on a share price of $4.10). The Dividend Reinvestment

Plan will be active for the final dividend with a 2% discount for those taking up the DRP.

We remain committed to creating a business that not only delivers sustainable value to our

shareholders, but also supports our people, our communities and our environment. This year, we will

report against the Aotearoa New Zealand Climate Standards for the first time. Our Climate Related

Disclosures will be published as a separate document by 31 July 2024 and will be available at

https://www.turnersautogroup.co.nz/climate-related-disclosure/.

LOOKING AHEAD

There is no doubt that trading conditions got harder in the final

quarter of the FY24 year. Looking ahead, we anticipate a further

deterioration in economic conditions during the first half of our

financial year (HY25) but expect to see the economy start to

recover in the second half. Our near-term focus remains on

exceeding the $50M NPBT goal in FY25, despite the economic

backdrop, however there remains some obvious risks with

the level of interest rates impacting the overall economy and

consumer demand.

Beyond FY25, Turners is well-placed to continue to make strong

progress, thanks to the resilience of our diversified business

model (activity and annuity), strong and committed team and clear

strategy for further growth. Our growth model has been proven and

we will build on this to drive our earnings and achieve our goals.

We have set ourselves a new target of $65M NPBT for FY28. This will deliver

a 10-year NPBT compound annual growth rate (CAGR) of 9.4%. Our roadmap to achieving this

can be viewed on page 17. In summary, this is focused on organic growth from Auto Retail with

an expanded branch network and continued shift from wholesale to retail sales, a recovery in the

Finance and Credit Management businesses, and direct to consumer growth in Insurance.

On behalf of all the team at Turners, we would like to thank our shareholders, customers and

business partners for your continued support.

Grant Baker Todd Hunter

Chairman Group Chief Executive Officer


We are

on track to achieve

our goal of $50M

profit before tax this

year and have set

ourselves a new target

of $65M for


FY28.

9

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR AUTO ECO-SYSTEM
Our Auto Retail business continues to go from strength to

strength and creates a halo effect into Finance and Insurance.

It starts with sourcing smarter... the unique combination of consigned and owned stock. We are using

brand awareness, our branch network, data and tools to make better buying decisions and purchase

more highly demanded cars than we ever have before.

The more cars we consign and buy, the more cars we have advertised. This leads to a larger audience

and support for more branches. This scale gives us more reach and more market share and more

retail sales.

More retail sales provide greater opportunity for add-on sales from Oxford Finance and Autosure

Insurance which provide greater transaction margins.

Higher transaction margins make us more competitive at the sourcing end, and enable us to pay “fair”

prices for cars... and so the flywheel starts again.

We have very deliberately been improving our capability in each part of this flywheel over the last

couple of years. The good news is that it is working very effectively and there is still more opportunity

for us to fine tune.

10

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

HIGHER
TRANSACTION

MARGINS

SOURCE

SMARTER

MORE

RETAIL CARS

FOR SALE

DIGITAL AUDIENCE

+ BRANCH

EXPANSION

MORE

RETAIL MARKET

SHARE

MORE F&I

OPPORTUNITY

BRAND AWARENESS +

BRANCH NETWORK + DATA

+ DIAGNOSTIC TOOLS

MORE MARGIN = MORE

COMPETITIVE SOURCING

AND SELLING

HIGHER X-SELL

+ MARGINS

BUILDING ‘RETAIL’

MARKET SHARE

SECURE THE RIGHT

CARS AT THE RIGHT

PRICE

SUPPLY + CUSTOMER DATA

BUILDS REACH

11

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTO RETAIL
Revenue $298.6M 7%

NPBT $31.8M 27%

Strong brand, smarter sourcing, systems

efficiency.

Auto Retail delivered super profit growth of

27% in FY24, as a result of operating leverage.

Total cars sold was up 6% to 40,100 units, with

revenue up 7%.

Our local sourcing strategy BuyNow, which

provides a convenient and easy way to sell

your car, is delivering sales growth and higher

margins. These ‘owned’ cars comprised

around 59% of our total sales in FY24, with the

remainder being consignment sales. We have

pivoted in response to market demand and

continue to target lower priced vehicles.

The ongoing transition from wholesale to retail

sales remains a material opportunity for us,

with retail making up 52% of sales in FY24. For

each additional vehicle sold through retail (not

auction), Turners makes another $1,000 per

vehicle. Key to achieving a higher percentage

of retail sales is the creation of more capacity

through our branch network. We know the

combination of a larger retail presence brings

additional opportunities to source vehicles

which will lead to additional sales.

We were delighted to open a new branch

in Timaru this year and expand our Napier

branch. We are now entering a build phase

for our next growth push. We have a robust

plan in place to continue the growth of our

network and are targeting 32 branches in

FY27 (currently 29 branches). We have seen

more opportunity come to market as interest

rates and holding costs increase and we have

a number of conditional offers in the market

which would add to our list for FY25 - FY28.

The numbers of damaged and written off

vehicles were unusually high in FY24, with

an uplift in units processed and sold in both

FY23 and FY24 due to the weather events. We

expect units to normalise to ~30,000 in FY25.

HIGH PERFORMING BUSINESSES

Turners has a mix of activity and annuity businesses, providing

earnings stability during difficult times. Auto Retail is the largest

business and provided 72% of revenue and 52% of Turners’

profit in FY24.

■ Auto Retail

■ Finance

■ Insurance

■ Credit Management

SEGMENT REVENUE

SEGMENT NPBT

12

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FINANCE
Revenue $62.4M 6%

NPBT $12.2M 18%

Weathered the interest rate shock,

credit scores continue to improve, back

into growth mode.

Finance continues to be materially impacted

by the tightening cycle in interest rates.

However, we have seen margins start to

expand and expect interest rates to become a

tailwind once the easing cycle begins.

Our loan book is back into growth mode

and we are in a strong position following our

deliberate focus on higher quality lending

over recent years. Average credit scores of

loans originated in the second half of the year

set a new high level and premium borrowers

currently make up 56% of the loan book.

Our controlled lending – directly from Oxford

Finance to consumers and through the Turners

Auto Retail network – was up 23% year on

year. These loans provide more margin and the

arrears perform significantly better on a like

for like basis. The overall finance attach rates

through the Auto Retail business were 33%, in

line with the prior year.

Across the business, arrears remain

significantly below industry benchmarks.

We are maintaining a conservative position

of the impact of any material increase in

unemployment on arrears, and increased the

economic provision overlay to $2.3M (FY23

$2.0M).

INSURANCE

Revenue $46.1M 6%

NPBT $14.3M 15%

Well-tuned business, distribution networks

remain important, building blocks for direct

to consumer offer in place.

The Insurance segment is a well-tuned business

with robust policy sales, well managed claims

and improved investment returns. We have one

of the fastest growing comprehensive motor

insurance books in Suncorp.

Notably, claims cost inflation was offset by less

frequent claims. Risk pricing is an important

part of managing claims ratios and we have

introduced two new layers of risk pricing in

Autosure over the last year to ensure we are

pricing correctly for the risk we are taking.

Insurance is consistently growing and our

distribution networks remain vitally important,

with further opportunities in play. We have

also laid the groundwork for a direct to

consumer offer which will target the 50% of

used cars bought and sold between private

individuals.

CREDIT MANAGEMENT

Revenue $9.8M 6%

NPBT $3.1M 9%

The Credit Management business saw debt

value loaded increase by 20% compared

to FY22. Business recovering, tightening

economy supports growth, payment bank

being rebuilt.

The Credit Management business has

rebounded into recovery mode and reported

9% profit growth off a low base.

The business is building off the back of

improved marketing and a deteriorating

economy. As more customers fall behind on

their payments, debt load grows. The debt

value loaded was up 14% year on year, with

a 23% increase in higher yielding SME client

debt. This has led to an increase in debt

collected and a rebuilding of the payment

bank.

Across New Zealand, credit metrics continue

to deteriorate and are now the worst they

have been in the last seven years. This should

see debt load levels increase over coming

years. We are conscious of the pressure

on household budgets and are supporting

debtors with lower repayment amounts and

extended payment arrangements.

13

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

EXPANDING OUR NETWORK
We’re expanding our auto retail network with new territories

and bigger sites. We have a pipeline of committed sites and

future opportunities. Currently underway is the expansion of

our single location in Christchurch into three separate sites

across the city over the next one to two years.

14

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

TIMARU - LOCATED ON MEADOWS RD, THE BRAND NEW TIMARU BRANCH
OPENED IN NOVEMBER WITH CAPACITY FOR UP TO 150 CARS.

NAPIER - WE HAVE DOUBLED OUR FOOTPRINT BY MOVING FROM A SMALL

LEASEHOLD SITE TO THE NEW PURPOSE-BUILT FACILITIES PICTURED HERE.

NEW TURNERS BRANCHES OPENED IN TIMARU

AND NAPIER

15

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

DRIVING GROWTH
Our growth plan focuses on our core business areas and

continues to deliver. We are well on our way to achieving

our goal of $50 million pre-tax profit in FY25 and have set

ourselves a roadmap to $65M NPBT for FY28.

AUTO RETAIL


Stock acquisition


Keep building domestic sourcing


Retail optimisation and expansion develop new sites and build

retail volumes


Transition wholesale auction transactions to retail


Improvement in conversion rates from lead to customer

FINANCE


Pricing and margin management


Discipline on credit quality


Drive further growth out of controlled lending channels

(Turners + Direct)

INSURANCE


Expand distribution through partnership strategy


Launch direct to consumer offer


Continue to enhance risk pricing and product features

CREDIT MANAGEMENT


Rebuild payment bank by building on “resolution”

focused collections strategy


Continue working closely with corporates to

manage reputational risk


Well positioned for the next stage of the NZ

credit cycle

16

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTO RETAIL: BRANCH NETWORK EXPANSION
Expanding our physical presence in existing markets and new locations that allow us to offer

our services and cars to new groups of customers, while continuing to invest in digital and

our omni-channel customer experience. Driving up our lead to sale conversion rates will

unlock further growth.

AUTO RETAIL: OPTIMISATION OF SALES FROM AUCTION TO RETAIL

Continue to shift sales from auction to retail which delivers higher margins and opportunity

to sell our finance and insurance products.

FINANCE: GROWTH IN PREMIUM LENDING SUPPORTED BY LOWER INTEREST RATES

Finance growth to resume as we exit a tightening cycle and start growing the loan book in

a more material fashion.

INSURANCE: EXECUTE DIRECT TO CONSUMER DISTRIBUTION OPPORUNITIES

Growth from direct and digital distribution.

CREDIT MANAGEMENT: REBUILD PAYMENT BANK OFF INCREASING DEBT LOAD

Credit Management delivers growth as low pandemic level arrears return to more long term

run rate levels.

70

65

60

55

50

45

40

35

30

25

20

FY19FY20FY21FY22FY23FY24FY25FY26FY27FY28

FY28

TARGET

70

49

6

8

2

2

-2

65

65

60

55

50

45

40

35

30

25

20

FY24Auto RetailFinanceCreditInsuranceCorpFY28

NET PROFIT BEFORE TAX ($M) NET PROFIT BEFORE TAX BRIDGE ($M)

OUR ROADMAP TO $65 MILLION

PROFIT BEFORE TAX

17

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

This financial commentary
should be read in

conjunction with the full

financial statements and

Notes to the Financial

Statements in the FY24

Annual Report.

FY24 FINANCIAL REVIEW

Management comment

REVENUE

Turners’ mix of activity and annuity businesses

provides earnings stability during difficult times.

Turners’ revenue continued to demonstrate

resilience in times of economic pressure, with a

7% year on year increase to $417.0M. All divisions

reported improving revenue, with particularly

strong growth in Auto Retail (up $20.5M) on the

back of increased car and damaged vehicle unit

sales from weather events, new branches and

more owned stock flowing through the business.

Finance book revenues of $62.4M (up 6%)

reflect a higher average loan book over FY24

with growth in the premium borrower segment.

Insurance revenues were up 6% off strong policy

sales and improved investment returns. Credit

Management revenues also grew by 6% due to

increasing debt load resulting in higher levels of

payment arrangements.

PROFIT

Net profit before tax of $49.1M (up 8%) was

another record for Turners, with three of the four

segments delivering profit growth. Auto Retail

profit growth was 27%, Insurance was up 15%

and Credit Management increased 9%. Finance

profit was down 18% due to increasing interest

rates and the impact on net interest margin,

however, is expected to improved as interest

margins start to expand and as Turners benefits

from its prioritisation of credit quality and margin

management over loan book growth.

Net profit after tax was $33.0M, up 1.5%

1

on

prior year.

1

The legislative change to remove depreciation on commercial buildings has increased the effective tax rate to 33% for FY24. This is a

one-off non-cash impact in FY24 only. The effective tax rate over the last two years is between 27.5-28.5%. A normalised NPAT using

FY23 tax rate of 28.5% would be $35.1M +8% and EPS would be 40.2 +7%.

18

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

BALANCE SHEET
Turners’ balance sheet has been tightly

managed and has the capacity to support

the company’s future growth plans. Inventory

value has reduced slightly, with more units

at a lower price point in response to market

demand. Finance Receivables grew slightly

year on year, however the focus remains

on prioritising margin and credit quality

over growth in Oxford Finance. We are

maintaining a conservative position on

possible future credit losses resulting from

higher unemployment. (This economic

provision overlay has been increased to

$2.3M (FY23 $2.0M)). Property, plant

and equipment have increased with the

development of sites in Timaru and Napier.

Borrowings increased $13.0M, reflecting

properties which have been acquired and are

being developed.

FUNDING

Turners has a mix of bank loans and

securitisation facilities to fund its business.

More than 77% of funding relates to finance

receivables in Oxford Finance, with capacity

to support lending over the next 12 to

24 months. Two additional funders were

brought into the funding mix in FY24,

bringing further diversification and capacity.

A new securitisation warehouse of $100M

was created for new investors, with a Fitch

AAA rating achieved as part of the

transaction process.

Corporate funding capacity is more than

sufficient to support the current committed

branch expansion plans in Auto Retail.

The company remains very comfortable

with the debt levels and debt capacity in

the business.

$MILLIONSFY24FY23

Cash and cash equivalents1812

Financial assets at fair value7067

Inventory2526

Finance receivables430425

Property, plant and equipment114106

Right of use assets2122

Intangible assets163164

Other assets2531

Total Assets866853

Borrowings425412

Other payables4856

Deferred Tax1512

Insurance contract liabilities6059

Lease liabilities2527

Other liabilites1517

Total Liabilities588583

Shareholders Equity278270

$MILLIONSLIMITDRAWN

Receivables - Securitisation

(BNZ/ACC)

371305

Receivables - Banking Syndicate

(ASB/BNZ/Westpac)

5023

Less Cash(10)

Net Receivables Funding421318

Receivables Funding Capacity103

Corporate & Property13092

Working Capital (ASB & BNZ)305

Less Cash(8)

Net Corporate Borrowings16089

Corporate and Property

Funding Capacity

71

BALANCE SHEET

FUNDING MIX

19

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

20
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

BUILDING A BETTER
BUSINESS

At Turners, we’re driven to be a better business – one

that delivers not only strong and sustainable value to

our shareholders, but also supports our whānau (family/

community), our whenua (land) and our environment.

Our sustainability strategy is built on

two key pillars, where we believe we

can provide the most impact.

We have identified key pathways

and initiatives and are making good

progress on achieving our goals.

Turners Automotive Group Limited is

a climate-reporting entity under the

Financial Markets Conduct Act 2013 and

will report against the Aotearoa New

Zealand Climate Standards for the FY24

reporting period.

During the year our focus has been on

further developing our reporting to

align to these standards by expanding

the boundary of our GHG emissions

inventory and conducting scenario

analysis to identify the climate related

physical and transition risks and

opportunities. This is so we better

understand how climate change is

currently impacting our business and

how it may do so in the future.

Turners intends to publish its first

Climate Related Disclosures at

https://www.turnersautogroup.co.nz/

climate-related-disclosure/

by 31 July 2024.

Supporting the transition of

the New Zealand light vehicle

fleet to a cleaner, lower

emission future.

Enhancing the wellbeing of our

staff, customers, stakeholders

and the communities in which

we operate.

21

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

At Turners, we recognise the critical
role the transport sector plays in New

Zealand’s greenhouse gas emissions.

As the leader in used and end-of-life

vehicle sales, we are able to support

the transition to a cleaner, lower-

emissions light vehicle fleet for

New Zealand.

We know that becoming a more

sustainable society will take time.

Turners can play a role in helping

people shift from older, high-

polluting vehicles to newer, cleaner

options. Over 90% of the vehicles

we sell come from within New

Zealand’s existing fleet. Through our

damaged and end-of-life services,

we significantly contribute to retiring

older high-emitting vehicles.

The good news? While still small,

sales of electric and hybrid vehicles

are on the rise at Turners. As

more large fleets (companies and

government agencies) transition

to low emitting vehicles, this

trend is only going to accelerate.

We’re also keeping a close eye

on the development of alternative

fuels like hydrogen, anticipating

they’ll become more mainstream

in the future.

Our focus is on targeting the most

emission-intensive parts of our

operations. We believe that by doing

this, we’ll not only deliver value to

our shareholders, but also support

our employees, communities, and the

environment – a win-win-win

for everyone.

SUPPORTING THE TRANSITION OF THE

NEW ZEALAND LIGHT VEHICLE FLEET TO

A CLEANER, LOWER EMISSIONS FUTURE

OUR GOALS

The following goals and targets were

published in our FY23 annual report.

For transparency and consistency, we’ve chosen

to continue reporting our progress against them.

We acknowledge that these targets do not meet

the criteria for the Science Based Targets initiative

standards.

Reduction in total aggregate emissions from

vehicles imported by Turners.

1

Our target is to reduce the estimated annual

aggregate emissions of Turners ‘first time import’

(FTI) vehicles to below 7,000 tonnes of CO

2

by 2025.

In FY24, the FTI emissions were 3,016 tonnes of CO

2

.

This represents a 65% reduction from our 2019 levels.

Increase the proportion of Low Emitting Vehicles in

the Turners Subscription fleet.

2

In 2020, we launched Turners Subscription, and

in partnership with EECA, we expanded our

subscription EV fleet. We currently have around

300 vehicles on subscription of which around 180

are EVs or Hybrids. There is high demand for these

subscription cars... helped by the “try before you

buy” philosophy. Our target is to have low emitting

vehicles make up 50% of our Subscription fleet by

2025.

Reduce the average emissions from vehicles

financed.

1

By assisting people to buy newer, lower emitting

cars, we are supporting a reduction in vehicle related

emissions. Since 2019, this measure has reduced year

on year. Our target is a 25% reduction in estimated

average annual emissions per financed vehicle in

2025 (from 2019 levels).

Reducing operational emissions across our business.

Our target is to reduce Scope 1 and 2 emissions by

20% in 2025 (from 2022 levels). Primarily, this will

be achieved by transitioning our company vehicle

fleet to lower emitting vehicles over time and by

identifying opportunities to increase renewable

electricity generation at our premises.

1

These targets are based solely on CO

2

tailpipe emissions, using carbon emissions data provided by the Energy Efficiency and Conservation Authority

(EECA) and assumes an annual average distance travelled of 14,000km per vehicle. As this data set only covers CO

2

emissions, it does not include any

additional Scope 2 or 3 CO

2

e emissions as defined by the Greenhouse Gas Protocol. In particular, the data does not incorporate emissions from other

greenhouse gases such as methane (CH

4

) or nitrous oxide (N

2

O) and does not account for emissions from electricity consumption by plug-in hybrid

electric vehicles (PHEVs) and battery electric vehicles (BEVs). Turners has used this data set for a number of years, as it facilitates a direct match to unique

vehicle identification numbers (matching accuracy: First time Imports 99%, Vehicles financed 95%). Turners has elected to continue to report on this basis

in the interests of accuracy, comparability and consistency.

2

Low emitting vehicles include Hybrid Electric Vehicle (HEV), Plug-in Hybrid Electric Vehicle (PHEV) and Battery

Electric Vehicle (BEV).

22

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Reduction in aggregate
emissions from vehicles

imported and sold by Turners

(10.2% target)

Turners achieved a 43% reduction in the annual CO

2


emissions (in aggregate) for vehicles inported in FY24 over

those imported in FY23 (refer footnote on page 22)

Increase proportion of low

emitting vehicles in Turners

Subscription Fleet to 50%

The proportion of low emitting vechicles (Hybrids and EV’s)

in Turners Subscription Fleet has increased to 59%

Target 5% reduction in average

CO

2

emissions of vehicles

financed (vs prior year)

Turners has achieved a 6% reduction in the average annual

CO

2

emissions for vehicles financed in FY24 over those

financed in FY23 (refer footnote on page 22)

Achieve a further 5% reduction

in operational (Scope 1 & 2)

emissions

Turners achieved a 1.4% reduction in absolute operational

Scope 1 and 2 emissions in FY24 from FY23

Turners experienced significant growth in FY24. Using

a revenue-based intensity target takes this growth into

account. Turners achieved a 8% reduction in Scope 1 and 2

emissions per $M of revenue in FY24 compared to FY23

YEAR ON YEAR PROGRESS AGAINST TARGETS

23

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

DEVELOPING LEADERS
Turners offers employees the

opportunity to realise their

potential through a range of

different programmes.

A new cross training programme

was set up for Auto Retail during the

year, delivering over 4,000 training

hours. Leadership capability is a key

focus, with numerous opportunities

being offered. We were particularly

proud of Andrey Dyblenko, who

was the recipient of the Turners’

Leadership Award, and completed a

mini MBA.


36 team members were

selected to complete Turners’

Aspiring Leaders and Blue Step

programmes over 14 weeks,

graduating in August 2023.


19 new managers attended

BravaTrak (high performance

coaching) training, with 90

managers attending the

BravaTrak refresher training.


A specialised health and safety

training programme was

attended by 30 employees.

OUR GOALS

Maintain employee engagement in the

top 5% category

Having a strong culture and an engaged team is

very important to us and a key advantage for our

business. Our people deliver day in day out for

our customers and for our shareholders. They are

totally committed and prepared to go above and

beyond.

The engagement level of the Turners’ team ranks

in the top 5% of consumer businesses who use

the Peakon system and our goal is to maintain

this ranking. An indication of this engagement

is demonstrated by a further reduction in our

employee turnover rate.

It is important to us that we support our people,

both at work through career development and

training opportunities, as well as their mental and

physical wellbeing. We provide our team members

with access to EAP services, which helps them to

navigate issues at work or home and to support

their general health and wellbeing. We have

promoted this service heavily this year and are

pleased to see our team take advantage of this

valuable support.

Training and development remains a key focus for

us, with a year on year 25% increase in training

hours in FY24. We were very pleased to fill 58%

of our leadership positions internally and expect

to see this grow further as our talent management

and succession program ramps up.

ENHANCING THE WELLBEING OF OUR

PEOPLE, CUSTOMERS, STAKEHOLDERS AND

THE COMMUNITIES IN WHICH WE OPERATE

24

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Promote a diverse and inclusive culture across
the organisation

Our team of more than 700 people encompasses different

ethnicities, gender, age, experiences and ways of thinking. We

firmly believe this diversity adds value to our business, leads

to better decision making and contributes to our collective

success. Our purpose is to help our people realise their

potential by fostering a culture where everyone feels they

belong and can be their true self at work.

Using the Peakon system, we were pleased to score in the top

5% globally for Diversity and Inclusion across all our business

divisions, and Turners as a whole.

Turners has also recently been recognised as a finalist for the

‘Respectful Culture Award’ in the 2024 Diversity Awards NZ.

We encourage self identity, the celebration of different cultures

and for people to be themselves at work.

As part of our initiatives this year, we have launched

e-learning modules on different themes, cultures, topics

and days of celebration.

Employee development training hours 20,000-plus

Employee turnover23%

Number of sessions employees have

accessed through EAP services

174

Employee notifiable injury/incidentsNil

Employee health and safety reportable

injury incidents

94

Employee

Engagement

9.1/10

Diversity &

Inclusion

9.4/10

Health &

Wellbeing

9.2/10

25

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CELEBRATING OUR PEOPLE
NEAVE SINES

SALES MANAGER – TURNERS CARS, NORTH SHORE

From vehicle groomer to sales consultant, sales supervisor

and now her latest roles as Sales Manager, Neave has been

on the fast track at Turners Cars North Shore since starting

at the branch in late-2021. In her current role, she trains,

develops and oversees the sales team at the North Shore,

and has overall branch responsibility in the weekends.

Initially planning to study at University, Covid and a change

of life plans set Neave on a journey towards customer

success. While her first employer was reluctant to promote

her at the age of 18, she moved to Turners where her talent

and leadership skills were instantly recognised.

Highlights to date include successfully increasing Buy

Now numbers, improving customer ratings to one of the

highest in the branch network and working hard to create

an enjoyable, positive and supportive environment for

her team. In particular, Neave notes the nomination for

Customer Service branch of the year at the Turners’ annual

awards.

“I love working at Turners for a number of reasons, the

main one being that they have allowed me to progress

with my career at such a young age. Turners looked

purely at my achievements and talents and did not see

my age as a disadvantage. I am very focused on upskilling

and continuing my promising career path at Turners. It’s

amazing to see what I have achieved with Turners in under

three years, I can’t wait to see where I am in another three!”

“I love working at Turners for a number of reasons,

the main one being that they have allowed me to

progress with my career at such a young age. Turners

looked purely at my achievements and talents and

did not see my age as a disadvantage.”

26

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NIA TUA
LENDING MANAGER – COMMERCIAL

Nia joined Oxford Finance in 2013, initially as a Credit

Controller before joining the Lending team in 2015. She

quickly became a key member of the Oxford Finance team

and was promoted to manage both Commercial and Direct

Lending in 2021, after helping to establish the Direct Lending

team. She has been influential in driving Oxford’s direct

lending strategy over the last 24 months, growing the team

from three to six lenders in response to increasing demand.

Nia is a motivational leader and works closely with her team

to ensure customers’ lending goals are achieved. This can

range from buying their vehicle to debt consolidation and,

in particular, to help better their current financial position.

Treating customers with respect and understanding is at the

heart of Nia’s work ethos.

She has built a high performing team, dedicated to delivering

exceptional results. Nia is passionate about creating better

outcomes for customers and empowering team members to

do so.

“At Oxford Finance, we make lending about people.

What we do can make such a difference in people’s lives

and this drives me and my team to create better outcomes

for our customers.”

“At Oxford Finance, we make lending about people.

What we do can make such a difference in people’s

lives and this drives me and my team to create better

outcomes for our customers.”

27

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NICK STONE
AUTO RETAIL PRODUCT MANAGER

Nick is one of Turners’ long standing team members, having

been with the company since 2012 – his first ‘real’ job after

University. His first role was part time on the help desk,

before he moved into full time work as a website tester

and trainer, then Business Analyst for six years before his

current role as Product Manager for Auto Retail.

Nick works with the digital team across Turners Auto

Group, helping to develop new ideas and applications,

and steer internal application development so it aligns

with business goals and digital strategy. While a lot of the

successes are behind the scenes, Nick notes the creation

of the completely automated Turners’ Live auction process

used by the Damaged and End of Life Vehicles business,

the development of TRIM – an application that manages

the process of getting vehicles ready for sale, and InfoNow

– a new vendor portal that integrates into Turners’ other

systems.

Nick took a year out in 2023 to travel the world, before

returning to the Turners’ fold in January.

“We have an amazing team, both within TAG Digital as well

as the Auto Retail branch network. Everyone is passionate

about doing the best they can and helping others.”

“We have an amazing team, both within TAG Digital

as well as the Auto Retail branch network.

Everyone is passionate about doing the best they

can and helping others.”

28

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

MARKET SHARE AND BEYOND
When measuring our success, we go beyond

mere volumes and market share. We actively

seek customer feedback and reviews, taking

great pride in consistently receiving positive

evaluations. This year, our commitment to

exceptional service was further validated by

outstanding results in the Buyerscore awards,

with recognition for both individual salespeople

and branches. By prioritising customer

satisfaction, we cultivate long-term loyalty and

establish ourselves as a trusted leader in the

automotive market.

BUILDING TRUST THROUGH COMMUNICATION

Effective advertising is ingrained in our DNA. It

not only raises brand awareness and helps us to

source high-quality vehicles but also plays a vital

role in attracting customers. Our award-winning

Tina campaign continues to galvanise and

connect with customers and our team, building

the trust that saw Turners named the Most

Trusted Brand in the used car sector for the fifth

year in a row.

INVESTING IN THE CUSTOMER JOURNEY

Our customer-centric strategy focuses on

continuous improvement. We invest heavily

in our people, providing ongoing training and

development to ensure they deliver exceptional

service throughout the entire customer journey.

Additionally, by expanding our network

of branches, we enhance accessibility and

convenience for our customers.

SERVING OUR CUSTOMERS

Our team is passionate about exceeding customer

expectations and creating an unparalleled experience.

This commitment to customer excellence is what drives

our success and builds trust.

29

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR EXECUTIVE TEAM
TODD HUNTER

Group Chief Executive

Officer

GREG HEDGEPETH

CEO Turners Automotive

Retail

MATTHEW GANNAWAY

CEO EC Credit Control

AARON SAUNDERS

Group Chief Financial Officer

JAMES SEARLE

Group General Manager

Insurance

MARYANNE BURNS

Group General Manager

People & Culture

JEREMY ROOKE

Group Chief Digital Officer

GUY BRYDEN

COO Oxford Finance

30

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

TODD HUNTER
Group Chief Executive Officer

Todd is a strong and experienced senior

executive, with a background in marketing,

sales and accounting in both large global and

domestic businesses. Before joining Turners

Auctions in 2006 Todd worked for Microsoft

NZ and Ernst and Young. He was appointed

CEO of NZX listed Turners Auctions in 2013,

and took on the CEO role for the wider

Turners Automotive Group in 2016. In 2023

Todd was appointed to the Chair role for

the Financial Services Federation, which

represents the non-bank lending industry in

NZ. Todd is a chartered accountant and holds

a Bachelor and Diploma of Commerce from

Auckland University.

AARON SAUNDERS

Group Chief Financial Officer

Aaron joined Turners Group NZ in 2006. He

has a strong background in financial and

management accounting, at both a strategic

and operating level in local and international

markets. Over the last 30 years, Aaron has

worked across a broad range of company sizes

and industries including vehicle importation

and distribution, broadcasting and the finance

sector. Aaron is a full member of the New

Zealand Institute of Chartered Accountants

and holds a Bachelor of Commerce from

Auckland University.

GREG HEDGEPETH

CEO Turners Automotive Retail

Greg joined Turners in 2017 as CEO of the

Automotive Retail division, with responsibility

for Turners Cars, Trucks & Machinery and the

Damaged & End of Life business. He is an

experienced automotive executive and has

previously held a number of senior roles with

BMW Group NZ and Armstrong Motor Group.

With a Bachelor of Commerce majoring in

marketing from Auckland University he has

successfully completed numerous marketing

roles, followed by a number of years working

for Saatchi & Saatchi in NZ and other

advertising agencies overseas. Greg brings a

strong strategic sales and marketing focus to

his current role.

JAMES SEARLE

Group General Manager Insurance

James is responsible for the sustainable and

profitable growth of DPL Insurance, leading

the company’s focus on delivering outstanding

outcomes for customers.

With over 35 years of experience in the New

Zealand insurance industry, James has held

various roles encompassing all aspects of

insurance, including sales and underwriting,

intermediated distribution management, as

well as managing several portfolio acquisitions.

He joined Turners Automotive Group in 2011

and holds a Diploma of Business (Marketing)

from Auckland University.

JEREMY ROOKE

Group Chief Digital Officer

Jeremy joined Turners Automotive Group in

2009. His current role involves leading the

operation of our group technology services

and product functions, as well as leading

the adoption of new technologies, business

models, and channels to transform Turners’

digital capabilities. Jeremy brings almost 25

years of experience, including several large

transformational technology programmes

across NZ and Australia prior to Turners.

Jeremy holds degrees in Law and Arts from

Auckland University.

MATTHEW GANNAWAY

CEO EC Credit Control

Matt joined EC Credit Control in 2003 and has

worked in many different areas of the business

prior to becoming CEO in 2021. He holds a

business degree from Massey University and

has a strong technology focus to drive better

outcomes. With a long career in the credit

management industry, Matt brings a wealth of

experience and expertise.

GUY BRYDEN

CEO Oxford Finance

Guy joined Oxford Finance in 2018 as Finance

Manager, later becoming COO in 2020, and

ultimately CEO in 2024. Guy is a strong finance

professional, with over a decade of banking

and finance experience across the NZ and

UK markets prior to joining Turners. Guy is a

chartered accountant and holds a Bachelor of

Commerce from Otago University.

MARYANNE BURNS

Group General Manager People & Culture

Maryanne joined Turners in 2019. She has 20

years of experience as a Human Resources

Professional in a broad range of industries

in New Zealand. These include automotive,

financial services, insurance, environmental

solutions, importation and distribution.

Maryanne has led multiple transformational

people projects across a number of businesses.

31

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR BOARD
Turners is governed by a Board of Directors who are passionate

about the business and the industry. As at 1 April 2024, the Board

comprised of six directors including a non-executive chairman,

three independent directors and two non-executive directors.

Martin Berry, who was appointed in 2018,

stepped down from the Board on 31 March

2024. We believe that having Directors

with relevant industry, commercial and

governance skills is essential for the

continuing success of the Turners’ group,

along with diversity of thought and broader

commercial acumen. Turners currently has

Directors with hands on experience in the

finance, insurance and debt management

sectors as well as Directors with expertise

in governance and very diverse experience

and entrepreneurial skills in sales, digital

marketing and communications and

business growth.

Profiles on each Director are available

at https://www.turnersautogroup.co.nz/

about/.

GRANT BAKER

Non-executive Chairman

Appointed September 2009

MATTHEW HARRISON

Non-executive Director

Appointed December 2012

32

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

ALISTAIR PETRIE
Non-executive Director

Appointed February 2016

ANTONY VRIENS

Independent Director

Appointed January 2015

JOHN ROBERTS

Independent Director

Appointed July 2015

LAUREN QUAINTANCE

Independent Director

Appointed April 2023

33

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

34
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

36 Independent Auditor’s Report

42 Consolidated Statement of Comprehensive Income

43 Consolidated Statement of Changes in Equity

44 Consolidated Statement of Financial Position

45 Consolidated Statement of Cash Flows

46 Notes to the Financial Statements

35

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Baker Tilly Staples Rodway Auckland Limited T: +64 9 309 0463
Level 9, 45 Queen Street, Auckland 1010 E: auckland@bakertillysr.nz

PO Box 3899, Auckland 1140, New Zealand W: www.bakertillysr.nz


36


INDEPENDENT AUDITOR’S REPORT

To the Shareholders of Turners Automotive Group Limited

Report on the Audit of the Consolidated Financial Statements


Opinion

We have audited the consolidated financial statements of Turners Automotive Group Limited and its subsidiaries ('the

Group') on pages 42 to 80, which comprise the consolidated statement of financial position as at 31 March 2024, and

the consolidated statement of comprehensive income, consolidated statement of changes in equity and consolidated

statement of cash flows for the year then ended, and notes to the consolidated financial statements, including material

accounting policy information.


In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the

consolidated financial position of the Group as at 31 March 2024, and its consolidated financial performance and its

consolidated cash flows for the year then ended in accordance with New Zealand Equivalents to International Financial

Reporting Standards ('NZ IFRS') and International Financial Reporting Standards ('IFRS').


Our report is made solely to the Shareholders of the Group. Our audit work has been undertaken so that we might state

to the Shareholders of the Group those matters we are required to state to them in an auditor’s report and for no other

purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the

Shareholders of the Group as a body, for our audit work, for our report or for the opinions we have formed.


Basis for Opinion

We conducted our audit in accordance with International Standards on Auditing (New Zealand) ('ISAs (NZ)'). Our

responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the

Consolidated Financial Statements section of our report. We are independent of the Group in accordance with

Professional and Ethical Standard 1 International Code of Ethics for Assurance Practitioners (including International

Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board and the

International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants (including

International Independence Standards) (‘IESBA Code’), and we have fulfilled our other ethical responsibilities in

accordance with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is

sufficient and appropriate to provide a basis for our opinion.


Other than in our capacity as auditor and provider of other assurance services we have no relationship with, or interests

in, Turners Automotive Group Limited or any of its subsidiaries. The provision of these other assurance services has not

impaired our independence.


In addition to this, principals, and employees of our firm deal with the Group on normal terms within the ordinary course

of trading activities of the business of the Group. This has not impaired our independence.


36

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT

for the year ended 31 March 2024



37


Key Audit Matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the

consolidated financial statements of the current year. These matters were addressed in the context of our audit of the

consolidated financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate

opinion on these matters.


Key Audit Matter How our audit addressed the key audit matter

Impairment of Goodwill and

Other Indefinite Life Intangible

Assets

As disclosed in Note 7 of the

Group’s consolidated financial

statements the Group has

goodwill of $92.5m allocated

across four of the Group’s

cash-generating units (‘CGUs’)

and brand assets of $67.1m

allocated across two of those

CGUs.


Goodwill and brand assets

were significant to our audit

due to the size of the assets

and the subjectivity,

complexity, and uncertainty

inherent in the measurement

of the recoverable amount of

these CGUs for the purpose of

the required annual

impairment test. The

measurement of a CGUs

recoverable amount includes

the assessment and

calculation of its ‘value in-use’.

Management has completed

the annual impairment test for

each of these four CGUs as at

31 March 2024.


This annual impairment test

involves complex and

subjective estimation and

judgement by Management on

the future performance of the

CGUs, discount rates applied

to the future cash flow

forecasts, the terminal growth

rates, and future market and

economic conditions.

Management has also

engaged an external valuation

expert to assist in the annual

impairment testing of the four

CGUs.


Our audit procedures among others included:

• Understanding and evaluating the Group’s internal controls relevant to the accounting

estimates used to determine the recoverable value of the Group’s CGUs.

• Evaluating Management’s determination of the Group’s four CGUs based on our

understanding of the nature of the Group’s business and the economic environment in

which the segments operate. We also analysed the internal reporting of the Group to

assess how the CGUs are monitored and reported.

• Evaluating the competence, capabilities, objectivity and expertise of Management's

external valuation expert and the appropriateness of the expert's work as audit

evidence for the relevant assertions.

• Challenging Management’s assumptions and estimates used to determine the

recoverable value of its indefinite life intangible assets, including those relating to

forecasted revenue, cost, capital expenditure and discount rates, by adjusting for future

events and corroborating the key market related assumptions to external data in

accordance with NZ IAS 36 Impairment of Assets.

Procedures included:

o Evaluating the logic of the value-in-use calculations supporting Management’s

annual impairment test and testing the mathematical accuracy of these

calculations;

o Evaluating Management’s process regarding the preparation and review of

forecasts;

o Comparing forecasts to Board approved forecasts;

o Evaluating the historical accuracy of the Group’s forecasting to actual historical

performance;

o Challenging and evaluating the forecast growth assumptions;

o Evaluating the inputs to the calculation of the discount rates applied;

o Engaging our own internal valuation experts to evaluate the logic of the value-in-

use calculation and the inputs to the calculation of the discount rates applied;

o Evaluating the forecasts, inputs, and any underlying assumptions with a view to

identifying Management bias;

o Evaluating Management’s sensitivity analysis for reasonably possible changes in

key assumptions; and

o Performing our own sensitivity analyses for reasonably possible changes in key

assumptions, the two main assumptions being: the discount rate and forecast

growth assumptions.

• Evaluating the related disclosures (including the material accounting policy information

and accounting estimates) about indefinite life intangible assets which are included in

Note 7 in the Group’s consolidated financial statements.





37

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2024



38


Key Audit Matter How our audit addressed the key audit matter

Valuation of Finance Receivables

As disclosed in Note 4 of the

Group’s consolidated financial

statements, the Group has

finance receivable assets of

$430.3m.


Finance receivable assets were

significant to our audit due to

the size of the assets and the

subjectivity, complexity, and

uncertainty inherent in the

recognition of expected credit

losses and the amount of

those expected credit losses.

Management has prepared

expected credit loss models to

complete its assessment of

expected credit losses for the

Group’s finance receivables as

at 31 March 2024 (including an

economic overlay of $2.3m).

This assessment involves

complex and subjective

estimation and judgement by

Management on credit risk and

the future cash flows of the

finance receivables.



Our audit procedures among others included:

• Understanding and evaluating the Group’s internal controls relevant to the accounting

estimates used to determine the recoverable value of the Group’s finance receivables.

• Evaluating the design and operating effectiveness of the key controls over finance

receivable origination, ongoing administration and expected credit losses impairment

model data and calculations.

• Evaluating and challenging the logic, key assumptions, and calculation of

Management’s expected credit losses provision for impairment for each finance

receivable, examining those finance receivables and forming our own judgements as to

whether the expected credit losses provision for impairment recognised by

Management is appropriate.

Procedures included:

o Agreeing a representative sample of finance receivables to the signed loan

agreement and client acceptance documents;

o Inspecting security documentation to ensure that the Group holds a valid charge

on security;

o Evaluating the logic of the discounted cash flow calculations supporting

Management’s expected credit losses provision for impairment and testing the

mathematical accuracy of these calculations;

o Evaluating the key assumptions and inputs into these discounted cash flow

calculations;

o Evaluating and challenging Management’s sensitivity analysis’ for reasonably

possible changes in key assumptions and inputs into the discounted cash flow

calculations; and

o Inspecting the borrowers' payment history for indicators of difficulties in the

borrowers' ability to meet the loan obligations.

• Evaluating the selection of estimation methods, inputs, and any underlying

assumptions with a view to identifying Management bias.

• For individually assessed finance receivables, examining those finance receivables, and

forming our own judgements as to whether the expected credit losses provision

recognised by Management was appropriate.

• For the collectively assessed finance receivables, challenging, and evaluating the logic

of Management’s expected credit losses models and the key assumptions used with

our own experience. Also, testing key inputs used in the expected credit losses models

and the mathematical accuracy of the calculations within the models.

• Evaluating the changes made to the provisioning model to capture the effect of the

changing economic environment at 31 March 2024 compared to the economic

environment at the date when the historical data used to determine the expected credit

losses was collected (described in Note 4 to the Group’s consolidated financial

statements).

• Evaluating the related disclosures (including the material accounting policy information

and accounting estimates) about finance receivable assets, and the risks attached to

them, which are included in Note 4 and 12 in the Group’s consolidated financial

statements.

Valuation and completeness of

Insurance Contract Liabilities

As disclosed in Note 9 of the

Group’s consolidated financial

statements the Group has

insurance contract liabilities of

$60.1m.


The Group’s insurance

contract liabilities were

significant to our audit due to

Our audit procedures among others included:

• Understanding and evaluating the Group’s internal controls relevant to the accounting

estimates used to determine the valuation of the Group’s insurance policyholder

liabilities.

• Evaluating the design and operating effectiveness of the key controls over insurance

contract origination, ongoing administration, claims management and reporting and

the integrity of the related data.

• Understanding and evaluating the Group’s adoption and transition to NZ IFRS 17

Insurance Contracts (which includes understanding and evaluating the and its

38

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT

for the year ended 31 March 2024



39


Key Audit Matter How our audit addressed the key audit matter

the size of the liabilities and the

subjectivity, complexity, and

uncertainty inherent in

estimating the impact of

claims events that have

occurred but for which the

eventual outcome remains

uncertain.


Management has engaged an

external actuarial expert to

estimate the Group’s insurance

contract liabilities as at 31

March 2024.

subsidiaries’ implementation process, adequacy of its systems and controls, and the

accuracy and completeness of its insurance contract measurements on adoption).

• Evaluating the competence, capabilities, objectivity and expertise of Management's

external actuarial expert and the appropriateness of the expert's work as audit evidence

for the relevant assertions.

• Agreeing the data provided to Management's external actuarial expert to the Group’s

records.

• Engaging our own actuarial expert to assist in understanding and evaluating:

o the work and findings of the Group’s external actuarial expert engaged by

Management (which includes the Group’s adoption of and transition to NZ IFRS

17 and the accuracy and completeness of insurance contract measurements on

adoption); and

o the Group’s actuarial methods and assumptions to assist us in challenging the

appropriateness of actuarial methods and assumptions used by Management.

• Evaluating the selection of methods and assumptions with a view to identifying

Management bias.

• Evaluating the related disclosures (including the material accounting policy information

and accounting estimates) about insurance contract liabilities, and the risks attached

to them, which are included in Note 9 in the Group’s consolidated financial statements,

including evaluating disclosures relating to the Group’s adoption of NZ IFRS 17

Insurance Contracts effective 1 April 2022 and the restated comparative financial

information.



Other Information

The Directors are responsible for the other information. The other information comprises the information included in the

Group’s annual report for the year ended 31 March 2024 (but does not include the consolidated financial statements and

our auditor’s report thereon).



Our opinion on the consolidated financial statements does not cover the other information and we do not express any

form of audit opinion or assurance conclusion thereon.


In connection with our audit of the consolidated financial statements, our responsibility is to read the other information

and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial

statements, or our knowledge obtained in the audit or otherwise appears to be materially misstated.


If, based on the work we have performed, we conclude that there is a material misstatement of this other information,

we are required to report that fact. We have nothing to report in this regard.


Responsibilities of the Directors for the Consolidated Financial Statements

The Directors are responsible on behalf of the Group for the preparation and fair presentation of the consolidated financial

statements in accordance with NZ IFRS and IFRS, and for such internal control as the Directors determine is necessary

to enable the preparation of the consolidated financial statements that are free from material misstatement, whether due

to fraud or error.


In preparing the consolidated financial statements, the Directors are responsible on behalf of the Group for assessing

the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using

39

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2024



40


the going concern basis of accounting unless the Directors either intend to liquidate the Group or to cease operations, or

have no realistic alternative but to do so.


Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are

free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion.

Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with

ISAs (NZ) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are

considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic

decisions of users taken on the basis of these consolidated financial statements.


As part of an audit in accordance with ISAs (NZ), we exercise professional judgement and maintain professional

scepticism throughout the audit. We also:

▪ Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to

fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is

sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement

resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional

omissions, misrepresentations, or the override of internal control.

▪ Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are

appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the

Group’s internal control.

▪ Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and

related disclosures made by management.

▪ Conclude on the appropriateness of the use of the going concern basis of accounting by the Directors and, based

on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast

significant doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty

exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated financial

statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit

evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group

to cease to continue as a going concern.

▪ Evaluate the overall presentation, structure, and content of the consolidated financial statements, including the

disclosures, and whether the consolidated financial statements represent fairly the underlying transactions and

events in a manner that achieves fair presentation.

▪ Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities

within the Group to express an opinion on the consolidated financial statements. We are responsible for the direction,

supervision, and performance of the group audit. We remain solely responsible for our audit opinion.


We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit and

significant audit findings, including any significant deficiencies in internal control that we identify during our audit.


40

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT

for the year ended 31 March 2024



41


We also provide the Directors with a statement that we have complied with relevant ethical requirements regarding

independence, and to communicate with them all relationships and other matters that may reasonably be thought to

bear on our independence, and where applicable, related safeguards.


From the matters communicated with the Directors, we determine those matters that were of most significance in the

audit of the consolidated financial statements of the current year and are therefore the key audit matters. We describe

these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in

extremely rare circumstances, we determine that a matter should not be communicated in our report because the

adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such

communication.


Matters Relating to the Electronic Presentation of the Audited Consolidated Financial Statements

This audit report relates to the consolidated financial statements of Turners Automotive Group Limited and its

subsidiaries for the year ended 31 March 2024 included on Turners Automotive Group Limited’s website. The Directors

of Turners Automotive Group Limited are responsible for the maintenance and integrity of Turners Automotive Group

Limited’s website. We have not been engaged to report on the integrity of Turners Automotive Group Limited’s website.

We accept no responsibility for any changes that may have occurred to the consolidated financial statements since they

were initially presented on the website.


The audit report refers only to the consolidated financial statements named above. It does not provide an opinion on any

other information which may have been hyper linked to or from these consolidated financial statements. If readers of

this report are concerned with the inherent risks arising from electronic data communication, they should refer to the

published hard copy of the audited consolidated financial statements and related audit report dated 27 June 2024 to

confirm the information included in the audited consolidated financial statements presented on this website.


Legislation in New Zealand governing the preparation and dissemination of consolidated financial statements may differ

from legislation in other jurisdictions.


The engagement partner on the audit resulting in this independent auditor’s report is S N Patel.



BAKER TILLY STAPLES RODWAY AUCKLAND

Auckland, New Zealand


27 June 2024


41

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2024

42
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

for the year ended 31 March 2024

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2024


42




Restated


2024 2023

Notes $’000 $’000



Revenue


3.1 416,145 389,027

Other income


3.1 823 608


Cost of goods sold


(177,175) (173,986)

Interest expense


3.2 (27,842) (19,933)

Impairment provision expense


3.2

(4,616) (3,740)

Subcontracted services expense


(15,466) (11,927)

Employee benefits


(66,365) (60,709)

Commission


(11,070) (12,024)

Advertising expense


(5,650) (4,934)

Depreciation and amortisation expense


3.2 (11,968) (11,478)

Systems maintenance


(5,384) (5,109)

Claims *


(21,901) (21,827)

Other expenses *


(20,392) (18,544)

Profit before taxation 49,139 45,424

Taxation expense *


11.1 (16,173) (12,941)

Profit for the year 32,966 32,483


Other comprehensive income/(loss) for the year (which may subsequently be

reclassified to profit/loss), net of tax


Cash flow hedges


(4,118) 415

Revaluation of financial assets at fair value through OCI


(73) (91)

Foreign currency translation differences


21 (7)

Total other comprehensive income/(loss) (4,170) 317


Total comprehensive income for the year 28,796 32,800



Earnings per share (cents per share)


Basic earnings per share


10.5 37.71 37.54


Diluted earnings per share


10.5 37.61 37.65









* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'


The accompanying notes from part of these financial statements

43
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the year ended 31 March 2024

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of changes in equity for the year ended 31 March 2024


43




Revaluation



of financial




assets at Cash

flow



Share Share Translation fair value hedge Retained



capital options reserve through

OCI

reserve earnings Total

Notes $’000 $’000 $’000 $’000 $’000 $’000 $’000

Balance at 31 March 2022


205,482 472 (32) (1,085) 5,477 42,083 252,397


Adjustments on initial application of NZ IFRS 17,

'Insurance Contracts', net of tax *


- - - - - (1,754) (1,754)

Restated balance at 1 April 2022


205,482 472 (32) (1,085) 5,477 40,329 250,643


Transactions with shareholders in their capacity as owners


Employee share based payments 10.3 1,594 (188) - - - 296 1,702

Dividend paid 10.4 - - - - - (14,732) (14,732)

Total transactions with shareholders in their capacity as

owners

1,594 (188) - - - (14,436) (13,030)




Comprehensive income


Profit


- - - - - 32,483 32,483

Other comprehensive income/(loss)


- - (7) (91) 415 - 317

Total comprehensive income for the year, net of tax - - (7) (91) 415 32,483 32,800




Balance at 31 March 2023


207,076 284 (39) (1,176) 5,892 58,376 270,413




Transactions with shareholders in their capacity as

owners



Dividend reinvestment plan 10.3 5,134 - - - - - 5,134

Employee share based payments


1,012 (41) - - - - 971

Dividend paid/payable 10.4 - - - - - (27,090) (27,090)

Total transactions with shareholders in their capacity as

owners

6,146 (41) - - - (27,090) (20,985)




Comprehensive income



Profit


- - -


- 32,966 32,966

Other comprehensive income/(loss)


- - 21 (73) (4,118) -

(4,170)

Total comprehensive income for the year, net of tax - - 21 (73) (4,118) 32,966 28,796




Balance at 31 March 2024


213,222 243 (18) (1,249) 1,774 64,252 278,224








* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'


The accompanying notes from part of these financial statements

44
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

as at 31 March 2024

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of financial position as at 31 March 2024

44



Restated Restated


2024 2023 1 April 2022

Notes $’000 $’000 $’000

Assets



Cash and cash equivalents


11.2 17,523 11,845 13,373

Financial assets at fair value through profit or loss


11.3 69,558 66,730 70,274

Trade receivables


11.4 7,277 7,800 7,506

Inventories


11.5 25,051 26,057 31,980

Finance receivables


4 430,299 424,621 422,870

Other receivables, deferred expenses and contract assets *


11.6 13,782 9,144 9,520

Derivative financial instruments


1,774 5,887 5,414

Financial assets at fair value through OCI


157 230 225

Reverse annuity mortgages


11.7 2,489 2,925 3,242

Property, plant and equipment


5 113,948 105,993 67,569

Right-of-use assets


6 20,716 22,226 23,497

Investment property


11.8 - 5,800 5,950

Intangible assets


7 163,084 163,556 164,453

Total assets 865,658 852,814 825,873



Liabilities



Other payables


11.9 48,352 56,008 50,103

Contract liabilities


11.10 1,297 1,562 1,848

Tax payables


5,183 6,773 4,016

Deferred tax *


11.1 15,037 12,412 12,564

Borrowings


8 425,318 412,035 412,761

Lease liabilities


6 24,924 27,120 28,209

Life investment contract liabilities


12.3.1 7,188 7,042 8,153

Insurance contract liabilities *


9 60,135 59,449 57,576

Total liabilities 587,434 582,401 575,230



Shareholders’ equity



Share capital


10 213,222 207,076 205,482

Other reserves


750 4,961 4,832

Retained earnings *


64,252 58,376 40,329

Total shareholders’ equity 278,224 270,413 250,643

Total shareholders’ equity and liabilities 865,658 852,814 825,873



For and on behalf of the Board



J.A. Roberts

Director

A. Vriens

Director


Authorised for issue on 27 June 2024



* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'


The accompanying notes from part of these financial statements

45
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CONSOLIDATED STATEMENT OF CASH FLOWS

for the year ended 31 March 2024

Turners Automotive Group Limited

Consolidated statement of cash flows for the year ended 31 March 2024


45




2024 2023

Notes $’000 $’000


Cash flows from operating activities


Interest received


56,183 51,639

Receipts from customers


359,265 334,105

Receipt of government subsidies


13 100

Interest paid - borrowings




(25,954) (17,653)

Interest paid - lease liabilities




(1,483) (1,548)

Payment to suppliers and employees




(330,265) (286,783)

Income tax paid


(15,259)

(10,394)

Net cash outflow from operating activities before changes in operating assets

and liabilities

42,500 69,466




Net increase in finance receivables




(11,117) (6,814)

Net decrease in reverse annuity mortgages




673 572

Net (increase)/decrease of financial assets at fair value through profit or loss


(2,293) 3,872

Net (withdrawals)/contributions from life investment contracts


(92) (304)

Changes in operating assets and liabilities arising from cash flow movements

(12,829) (2,674)





Net cash (outflow)/inflow from operating activities



11.13 29,671 66,792





Cash flows from investing activities





Proceeds from sale of property, plant, equipment and intangibles



3,180 942

Purchase of property, plant, equipment and intangibles




(18,641) (44,177)

Purchase of investments




- (96)

Sale of investments




5,526 -

Net cash inflow/(outflow) from investing activities

(9,935) (43,331)





Cash flows from financing activities





Net bank loan advances/(repayments)




13,283 (553)

Principal elements of lease payments




(6,303) (5,976)

Proceeds from the issue of shares


918 1,436

Dividend paid




(21,956) (19,896)

Net cash inflow/(outflow) from financing activities



(14,058) (24,989)






Net movement in cash and cash equivalents


5,678 (1,528)

Add opening cash and cash equivalents


11,845 13,373

Closing cash and cash equivalents



17,523 11,845



Represented By:


Cash at bank


11.2 17,523 11,845


Closing cash and cash equivalents



17,523 11,845








The accompanying notes from part of these financial statements

The accompanying notes form part of these financial statementsThe accompanying notes form part of these financial statements

46
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


46


1. GENERAL INFORMATION


1.1 Basis of Preparation


Reporting Entity

The consolidated financial statements are for Turners Automotive Group Limited and its subsidiaries (together ‘the Group’).


The Group's principal activities are:

• Auto retail (second hand vehicle retailer)

• Finance and insurance (loans and insurance products); and

• Credit management (collection services).


Statutory Basis and Statement of Compliance

Turners Automotive Group Limited, ('the Company') is incorporated and domiciled in New Zealand. The Company

is registered under the

Companies Act 1993 and is a FMC reporting entity for the purposes of the Financial Markets Conduct Act 2013. The Company is listed on the

NZX Main Board (‘NZX’). The consolidated financial statements have been prepared in accordance with the requirements of the NZX and

Part 7 of the Financial Conducts Act 2013.


These financial statements have been prepared in accordance with Generally Accepted Accounting Practice in New Zealand ('NZ G

AAP').

They comply with New Zealand Equivalents to International Financial Reporting Standards ('NZ IFRS') and other applicable Financial

Reporting Standards, as appropriate for for-profit entities. These financial statements also comply with International Financial Reporting

Standards ('IFRS'). The Group is a Tier 1 for-profit entity in accordance with XRB A1 Application of the Accounting Standards Framework.


The consolidated statement of financial position for the

Group is presented on the liquidity basis where the assets and liabilities are presented

in the order of their liquidity. Due to the diverse nature of the Group’s activities presentation on the liquidity basis gives a clearer representation

of the financial position of the Group.


Functional and Presentation Currency

These financial statements are presented in New Zealand Dollars ($) which is the Company's functional currency. All values ar

e rounded to

the nearest thousand ($000), except when otherwise indicated.


Basis of measurement

The financial report has been prepared under the historical cost convention, as modified by revaluations for certain classes

of assets and

liabilities to fair value and life insurance contract liabilities and related assets to net present value as described in the accounting policies.


Legislative Changes Impacting the Consolidated Financial Statements

On 26 March 2024, the Government substantively enacted

legislation which removes the deductibility of depreciation on commercial and

industrial buildings for tax purposes. Effective from 1 April 2024, the tax depreciation rate will revert to 0%. The change in tax legislation

effective from 1 April 2024 eliminates the tax base for these assets, thereby creating a temporary difference that leads to a deferred tax liability.

The impact of this change has been recognised in the Group’s consolidated financial statements for the year ended 31 March 2024, which

includes a one-off non-cash deferred tax liability of $3.1m with a corresponding tax expense within the statement of comprehensive income.


Key Accounting Estimates and Judgements

The Board and management are required to make judgements, estimates and assumptions about the carrying values of assets and l

iabilities

that are not readily apparent from other sources. Actual results could differ from those estimates.


Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in th

e period in

which the estimate is revised and in any future periods affected. The areas involving a higher degree of judgement or complexity, or areas

where assumptions and estimates are significant to the consolidated financial statements are described in the following notes:

• Fair value measurement (note 1.2.1);

• Provision for impairment of finance receivables (note 4);

• Right-of-use assets and lease liabilities – determining lease term (note 6);

• Impairment of goodwill and corporate brands (note 7); and

• Liabilities arising under insurance contracts (note 9).


New and Amended Accounting Standards and Interpretations

All mandatory new and amended standards and interpretations have been adopted in the current year. The new and amended standa

rds and

interpretations that have had an impact on the Group have been described below. The Group has not early adopted any new standards,

amendments or interpretations to existing standards that are not yet effective.


Insurance Contracts

The Group has adopted NZ IFRS 17, ‘Insurance Contracts’, retrospectively from 1 April 2023 and has restated certain comparati

ve amounts,

the retrospective restatement does not have a material effect on the information in the statement of financial position at the beginning of the

preceding period.


NZ IFRS 17, “Insurance Contracts’,

establishes principles for the recognition, measurement, presentation and disclosure of insurance

contracts, reinsurance contracts and investment contracts with discretionary participation features. It introduces a model that measure groups

of contracts based on the Group’s estimates of the present value of future cash flows that are expected to arise as the Group fulfils the

contracts, an explicit risk adjustment for non-financial risk and a contractual service margin (CSM).


Under NZ IFRS 17, insurance revenue in each reporting period represents the changes in the liabilities for remaining coverage

that relate to

services for which the Group expects to receive consideration and an allocation of premiums that relate to recovering insurance acquisition

cash flows. In addition, investment components are no longer included in insurance revenue and insurance service expenses.

47
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


47



The Group measures the funeral plan and annuity insurance life contracts based on the Group’s estimates of the present value of future cash

flows that are expected to arise as the Group fulfils the contracts, an explicit risk adjustment for non-financial risk and a contractual service

margin (CSM).


For all other insurance products the Group uses the Premium Allocation Approach (‘PAA’) to simplify the measurement of groups of contracts

when the Group reasonably expects that such simplification would produce a measurement of the liability for remaining coverage for the group

that would not differ materially from the result of applying the accounting policies described above.


Under NZ IFRS 17, only directly attributable insurance acquisition cash flows that arise before the recognition of the related insurance contracts

are recognised as separate assets and are tested for recoverability. These assets are presented in the carrying amount of the related portfolio

of contracts and are derecognised once the related contracts have been recognised.


The change in accounting policy only relates to the insurance segment and has affected the following items in the Statement of financial

position:



1/04/2022


$'000

Increase in Other receivables, deferred expenses and

contract assets



180

Increase in Insurance contract liabilities


2,561

Decrease in deferred tax impact



627

Decrease in Retained earnings 1,754



Climate-Related Disclosures

The XRB issued its first climate disclosure standards in December 2022. The standards are effective for annual reporting periods beginning

on or after 1 January 2023. These disclosures do not form part of the financial statements but are rather contained in a separate standalone

climate statement. These standards affect entities known as Climate Reporting Entities (‘CREs’), including:

• Large, listed companies with a market capitalisation of more than $60 million;

• Listed issuers of quoted debt securities with a combined face value of quoted debt exceeding $60 million;

• Large, licensed insurers, registered banks, credit unions, building societies and managers of investment schemes with more than $1

billion in assets;

• Some Crown financial institutions (via letters of expectation).


CREs will be required to prepare an annual climate statement that discloses information about the effects of climate change on their business

or any fund they manage. They will need to obtain independent assurance about the part of the climate statement that relates to the disclosure

of greenhouse gas (GHG) emissions, generally in the second year of reporting.


The new Climate Standards issued are:

• Aotearoa New Zealand Climate Standard 1: Climate related Disclosures (NZ CS 1)

This standard requires disclosures explaining how the entity manages its climate-

related risks and opportunities. The disclosure

requirements cover four key areas (Governance, Strategy, Risk Management and Metrics and Targets). Entities must obtain assurance

over the GHG emissions disclosures.

• Aotearoa New Zealand Climate Standard 2: Adoption of Aotearoa New Zealand Climate Standards (NZ CS 2)

This standard provides optional disclosure exemptions that entities may apply during the first few periods of climate reporting.

• Aotearoa New Zealand Climate Standard 3: General Requirements for Climate-related Disclosures (NZ CS 3)

This standard includes the principles for climate-related disclosures (such as relevance, accuracy, and verifiability), general requirements

for how the information is disclosed, and guidance on topics such as materiality and estimation uncertainty.


The Group meets the requirements of a CRE as it is a large, listed company with a market capitalisation of more than $60 million. The Group’s

climate statement as at 31 March 2024 will be released before 31 July 2024. Independent assurance about the part of the climate statement

that relates to the disclosure of GHG emissions will not be obtained in the first year in line with the assurance requirements of NZ CS 1.


Disclosure of Accounting Policies (Amendments to NZ IAS 1 Presentation of Financial Statements and IFRS Practice Statement 2)

Entities are now required to disclose their ‘material’ accounting policies instead of ‘significant’ accounting policies. The Group has adopted

this new standard for the financial reporting period beginning 1 April 2023. The adoption of this new standard did not have a financial impact

on the Group’s financial statements but has resulted in the updating of accounting policies disclosed in the Group’s financial statements.


Definition of Accounting Estimates (Amendments to NZ IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors)

The Group has adopted this new standard for the financial reporting period beginning 1 April 2023. The adoption of this new standard did not

have a financial impact on the Group’s financial statements, or the accounting estimates disclosed in the Group’s financial statements.


1.2 Accounting Policies Information

Material accounting policies which are relevant to understanding the consolidated financial statements are disclosed in each of the applicable

notes. They have been applied on a consistent basis across all periods presented in these consolidated financial statements.





48
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


48


Two other relevant policies are provided as follows:


1.2.1 Fair Value Measurement


Accounting policy information

For financial reporting purposes, 'fair value' is the price that would be received to sell an asset, or paid to transfer a

liability, in an orderly

transaction between market participants (under current market conditions) at the measurement date, regardless of whether that price is directly

observable or estimated using another valuation technique.


When estimating the fair value of an asset or liability, the Group uses valuation techniques that are appropriate in the circ

umstances and for

which sufficient data is available to measure fair value, maximizing the use of relevant observable inputs and minimizing the use of

unobservable inputs. Input to valuation techniques used to measure fair value are categorised into three levels according to the extent to

which the inputs are observable:


Level 1 the fair value is calculated using quoted prices in active markets.

Level 2 the fair value is estimated

using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either

directly (as prices) or indirectly (derived from prices).

Level 3 the fair value is estimated using inputs for the asset or liability that are not based on observable market data.


Further information about assumptions made in measuring fair values is included in note 12.5.


1.2.2 Derivative financial instruments

The Group enters into

derivative financial instruments (interest rate swaps and foreign exchange contracts) to manage its exposure to interest

rate and foreign exchange rate risks.


Derivatives are initially recognised a

t fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair

value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and

effective as a hedging instrument, in which event the timing of the recognition in profit or loss depends on the nature of the hedge relationship.


A derivative with a positive fair value is recognised as a financial asset whereas a derivative with a negative fair value is

recognised as a

financial liability. Derivatives are not offset in the financial statements unless the Group has both legal right and intention to offset.


A derivative is presented as a non‑current asset or a non‑

current liability if the remaining maturity of the instrument is more than 12 months

and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities.


Hedge accounting

The Group designates certain derivatives as hedging instruments in respect of foreign currency and interest rate risk in cash flow hedges.


Further information about assumptions made in measuring the fair value of financial derivatives is included in note 12.5.


1.3 Climate Change Risk


The Group recognizes that climate change poses potential risks to its operations and financial performance. The Group is committed to

monitoring and reporting on climate related risks and opportunities in its financial statements and other public disclosures. The Group

acknowledges that climate change is an ongoing and evolving issue and will continue to take appropriate steps to identify and manage

potential impacts on its operations, financial performance and assets.



49
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


49


2. SEGMENT INFORMATION


Management has determined the operating segments based on the components of Turners Automotive Group Limited and its subsidiaries

(‘the Group’) that engage in business activities, which have discrete financial information available and whose operating results are regularly

reviewed by the Group's chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors.

The Board of Directors makes decisions about how resources are allocated to the segments and assesses their performance. Geographically

the Group's business activities are in New Zealand and Australia.


Five reportable segments have been identified as follows:

• Auto retail - remarketing (motor vehicles, trucks, heavy machinery and commercial goods) and purchasing goods for sale.

• Finance - provides asset-based finance to consumers and SME's.

• Insurance - marketing and administration of a range of life and consumer insurance products.

• Credit management - collection services, credit management and debt recovery services to the corporate and SME sectors.

Geographically the collections services segment business activities are located in New Zealand and Australia.

• Corporate & other - corporate centre.


Revenue



Revenue


Revenue


Total Inter- from Total Inter- from


segment segment external segment segment external


revenue

revenue

customers revenue

revenue

customers


2024

2024

2024 2023 2023 2023


$’000 $’000 $’000 $’000 $’000 $’000

Auto retail


300,366 (1,750) 298,616 283,354 (5,189) 278,165

Finance


62,416 - 62,416 58,634 - 58,634

Insurance


47,838 (1,765) 46,073 45,282 (1,717) 43,565

Credit management


9,794 (10) 9,784 9,259 (36) 9,223

Corporate & other


79 - 79 48 - 48

420,493 (3,525) 416,968 396,577 (6,942) 389,635



Revenue from external customers reported to the Board of Directors is measured on the same basis as revenue reported in the profit or

loss. Inter-segment transactions are done on an arm’s length basis. The Group has no customers representing 10% or more of the Group's

revenues.


Restated

Operating profit


2024 2023

$’000 $’000

Auto retail


31,807 24,985

Finance


12,228 14,956

Insurance


14,287 12,468

Credit management


3,121 2,865

Corporate & other

(12,304) (9,850)

Profit/(loss) before taxation


49,139 45,424

Income tax



(16,173) (12,941)

Net profit attributable to shareholders 32,966 32,483



Depreciation and


Interest revenue Interest expense amortisation expense


2024

2023

2024 2023 2024 2023


$’000 $’000 $’000 $’000 $’000 $’000

Auto retail


687 225 (3,583) (2,349) (9,700) (9,141)

Finance


54,551 51,508 (18,399) (13,281) (775) (725)

Insurance


3,505 2,138 (50) (61) (1,173) (1,211)

Credit management


5 4 (9) (11) (162) (258)

Corporate & other


31 20 (6,174) (4,261) (158) (143)

58,779 53,895 (28,215) (19,963) (11,968) (11,478)

Eliminations


(373)

(30) 373 30 - -

58,406 53,865 (27,842) (19,933) (11,968) (11,478)


50
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


50


Other material non-cash items




2024 2023


$'000 $'000

Finance - impairment provisions (4,562) (3,741)


Segment assets and liabilities


Assets Liabilities


Restated


Restated



2024 2023 2024 2023


$’000 $’000 $’000 $’000

Auto retail


163,917 155,850 96,478 73,689

Finance


457,041 453,869 340,080 344,786

Insurance


151,002 136,896 78,511 79,576

Credit management


35,432 34,035 2,927 3,943

Corporate & other 255,178 238,577 100,174 84,618


1,062,570 1,019,227 618,170 586,612

Eliminations


(196,912) (166,413) (30,736) (4,211)

865,658 852,814 587,434 582,401


Acquisition of property, plant & equipment, intangible assets and other non-current assets



Other



2024 2023


$’000 $’000

Auto retail


17,884 42,927

Finance


579 862

Insurance


84 227

Credit management


50 21

Corporate & other


2 140


18,599 44,177

Eliminations


- -

18,599 44,177


51
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


51




3. OPERATING PERFORMANCE


3.1 Revenue


Accounting policy information


(i) Revenue from contracts with customers

Sales of goods

Sales of goods comprise sales of motor vehicles and commercial goods owned by the Group. Sales of goods a

re recognised when the

customer gains control of the goods and the sole performance obligation is met. This normally occurs on full payment or approval of financing.


Sales‑related warranties associated with goods cannot be purchased separately and they serve as an assurance that the products sold

comply

with agreed‑upon specifications and cover the standard period established by legislation. There is no material amount of variable consideration

under these contracts nor is there the existence of a significant financing component.


Sales of service

Auction commission is recognised at a point in time in the accounting period in which the service is rendered. Payment for se

rvices is normally

deducted from the proceeds from the sale. Other than those provided by legislation no warranties are provided by the Group. There is no

material amount of variable consideration under these contracts nor is there the existence of a significant financing component.


Other sales revenue comprises services rendered preparing the assets for sale and commission earned on the sale of third-party

products.

Services rendered while preparing the assets for sale are recognised over time in which the service is rendered, and a contract asset is

recognised for amounts relating to services rendered not yet invoiced. Payment for services rendered is either deducted from the proceeds

from the sale or raised as a trade receivable. Other than those provided by legislation no warranties are provided by the Group. There are no

rebates or volume discounts. Commissions earned on the sale of third-party products are recognised at a point in time when the sale is made.

Payment is usually received when the sale is made.


(ii) Finance Receivables

Interest income and expense

Interest income and expense is recognised in the profit or loss using the effective interest method.


(iii) Insurance Contracts

Premium income and acquisition costs

Revenue on funeral plan and annuity insurance l

ife contracts for each year includes the changes in the liabilities for remaining coverage that

relate to services for which the Group expects to receive consideration and an allocation of premiums that relate to recovering insurance

acquisition cash flows.


Other insurance contracts revenue is recognised based on an allocation of expected premium receipts to each period of coverag

e, which is

based on the passage of time.




2024 2023

$’000 $’000

Revenue from continuing operations includes:




Interest income


Bank accounts, short term deposits and investments


3,891 2,026

Finance receivables


54,224 51,552

Reverse annuity mortgages


291 287

Total interest income 58,406 53,865


Operating revenue


Sales of goods


215,054 205,916

Commission and other sales revenue


87,549 74,980

Loan fee income


2,669 2,988

Insurance and life investment contract income


39,181 38,514

Collection income


9,810 9,204

Bad debts recovered


1,879 1,832

Other revenue


1,597 1,728

Total operating revenue 357,739 335,162

Revenue from continuing operations 416,145 389,027





52
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


52




2024 2023

$’000 $’000

Other income comprises:


Gain on sale of property, plant and equipment


233 378

Rental income


386 -

Other


204 230

823 608


Revenue from contracts with customers


Over time


Auto retail


Commission and other sales revenue


21,874 16,425

Finance


Other sales revenue 3,306 2,434


At a point in time


Auto retail


Sales of goods


215,054 205,916

Auction commissions


60,640 54,922

Credit management


Collection income


9,510 8,704

Voucher income


300 500

Insurance


Motor vehicle insurance commissions 1,729 1,199


3.2 Expenses



2024 2023

Note $’000 $’000

Interest expense


Bank borrowings and other 27,842 19,933


Movement in impairment provisions


Provisions for:


Specific impaired finance receivables


4 1,333 446

Collective impairment provision for finance receivables


4 2,699 2,784

Movement in COVID-19 overlay


4

-

(1682)

Movement in economic overlay provision


4

345

1,965

Collective impairment on reverse annuity mortgages


11.7 57 32

Finance receivables bad debts written off


182 195

Movement

4,616 3,740



Net operating profit includes the following specific expenses


Depreciation


- Buildings


380 299

- Plant, equipment & motor vehicles


1,456 1,118

- Leasehold improvements, furniture, fittings & office equipment


1,027 1,075

- Computer equipment


1,427 1,274

- Signs & flags


145 198


Amortisation of right-of-use asset


6,179 5,895


Intangible amortisation


- Amortisation of software


834 1,099

- Amortisation of customer relationships


520 520

11,968 11,478




53
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


53



2024 2023

$’000 $’000

Tax advisory fees


415 223

Donations


93 10

Directors’ fees


920 632

Post-employment benefits


1,765 1,612

Loss on sale of property, plant and equipment 29 75


Fees paid to auditor


Baker Tilly Staples Rodway Auckland (auditor of the Group)



Audit of financial statements



Audit of annual financial statements


551 479

Other services




Other assurance services



- Audit of DPL Insurance Limited solvency return


12 11

- Agreed Upon Procedures in relation to the EC Credit Control Limited trust account


7 7

Total other services


19 18

Total fees paid to Baker Tilly Staples Rodway Auckland


570 497


4. FINANCE RECEIVABLES


4.1 Accounting policy information

Finance receivables are initially recognized at fair value and subsequently measured at amortized cost using the effective in

terest rate method.

The company assesses impairment at each reporting date. Finance receivables are derecognized when the contractual rights to cash flows

expire or the receivables are transferred along with substantially all the risks and rewards of ownership. Finance receivables are generally

secured over the assets they finance.


Impairment of finance receivables

The Group assesses finance receivables for impairment using a forward-

looking expected credit loss (ECL) model. Finance receivables are

classified into three categories to determine the allowance for credit losses:


• Performing finance receivables with 12-month ECL.

• Finance Receivables with a significant increase in credit risk, recognizing lifetime ECL.

• Credit-impaired receivables with lifetime ECL


Lifetime ECL represents the expected credit losses that will result from all possible default events over the expected life o

f a finance receivable.

12‑month ECL represents the portion of lifetime ECL that is expected to result from default events on a finance receivable that are possible

within 12 months after the reporting date. Homogeneous finance receivables are assessed on a collective basis (collective impairment

provision) and non-homogeneous finance receivables are assessed individually (specific impairment provision).


(i) Significant increase in credit risk


The Group assesses whether a significant increase in credit risk has occurred for finance receivables

at each reporting date. This assessment

is based on quantitative and qualitative indicators:

• Quantitative Criteria: for non-

homogenous loans significant changes in the value of collateral supporting the loan and for all finance

receivables when contractual payments are more than 30 days past due, unless the Group has reasonable and supportable information

that demonstrates otherwise, such as outstanding insurance payments for damaged collateral.

• Qualitative Criteria: factors such as significant adverse changes in the borrower’s operating results and industry-

specific economic

conditions.


The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase

in credit risk and

revises them as appropriate to ensure that the criteria can identify significant increase in credit risk before the amount becomes past due.


(ii) Definition of default

The Group considers that default has occurred when a finance receivable

is more than 90 days past due unless the Group has reasonable

and supportable information to demonstrate that another default criteria is more appropriate, such as borrower bankruptcy.


(iii) Credit‑impaired finance receivables

Credit-impaired finance receivable

s are identified based on a combination of quantitative and qualitative criteria, including significant financial

difficulty of the borrower, default or delinquency in payments, loss of security and observable market indicators of credit risk deterioration.


(iv) Write‑off policy

The Group writes off a finance receivable when they are 180+ days in arrears or have not made a payment for 180 days and earlier if

there is

information indicating that the borrower is in severe financial difficulty and there is no realistic prospect of recovery, e.g. when the borrower

has been placed under liquidation or has entered bankruptcy proceedings. Finance receivables written off may still be subject to enforcement

activities under the Group’s recovery procedures, considering legal advice where appropriate. Any recoveries made are recognised in profit

or loss.

54
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


54



v) Measurement and recognition of ECL

The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of the loss if there

is a default) and the exposure at default. The assessment of the probability of default and loss given default is based on historical data adjusted

by forward‑looking information as described above.


The exposure at default is the finance receivable’

s gross carrying amount at the reporting date. No further advances are allowed against

finance receivables in default.


The expected credit loss for a finance receivable

is estimated as the difference between all contractual cash flows that are due to the Group

in accordance with the contract and all the cash flows, after collection/realisation costs, that the Group expects to receive, discounted at the

original effective interest rate.


If the Group has measured the loss allowance for a finance receivable at an amount equal to lifetime ECL in the previous reporting period but


determines at the current reporting date that the conditions for lifetime ECL are no longer met, the Group measures the loss allowance at an

amount equal to 12‑month ECL at the current reporting date.


The Group recognises an impairment gains or losses in profit or loss for all finance receivables with a corresponding adjustm

ent to their

carrying amount through an impairment provision account.


4.2 Key Accounting Estimates and Judgements

When measuring ECL the Group uses reasonable and supportable forward-looking information, which is based on forecasts of

economic

conditions employment and their expected impacts on the ability of borrowers to service their debt. The probability of default calculations, a

key input in measuring ECL, includes historical data, assumptions and expectations of future conditions. The estimate of the expected loss

arising on default, is based on the difference between the contractual cash flows due and those that the Group expects to receive, taking into

account cash flows from collateral and integral credit enhancements.


Economic overlay provision

Due to the uncertain economic environment, management have retained the economic overlay provision relating to the impairment

for finance

receivables. The provision has increased from $2.0m to $2.3m.


4.3 Finance Receivables



2024 2023

$’000 $’000

Commercial loans


66,746 84,126

Consumer loans


359,978 335,037

Property development & investment loans 2,676 2,851

Gross finance receivables


429,400 422,014

Deferred fee revenue and commission expenses


10,111

11,276

Specific impairment provision


(1,639) (774)

Collective impairment provision


(5,263) (5,930)

Economic overlay provision


(2,310) (1,965)

430,299 424,621


Current


144,489 137,142

Non-current


285,810 287,479


430,299 424,621


Gross financial receivables are summarised as follows:


Performing


423,130 416,694

Doubtful


2,748 2,562

In default


3,522 2,758

429,400 422,014


Movement in receivables subject to specific impairment assessment


Opening balance


1,829 2,898

Additions


2,151 1,545

Amounts recovered


(677) (1,309)

Amounts written off


(454) (1,305)

2,849 1,829





55
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


55


The aging of loans specifically assessed are as follows:


2024 2023

$’000 $’000

The aging of loans specifically assessed are as follows:


Past due up to 30 days


1,332 1,034

Past due 30 – 60 days


288 156

Past due 60 – 90 days


106 89

In default


1,123 550


2,849 1,829


The following table shows the Group's provision matrix for finance receivables collectively assessed for impairment. T

he provision for loss

allowance based on past due status is not presented by customer segments as the Group's historical credit loss experience does not show

significantly different loss patterns for different customer segments.


31 March 2024


Gross Collective


Expected finance impairment


loss rate receivables provision

% $’000 $’000

Current


0.53 414,102 2,182

Past due up to 30 days


7.55 7,697 581

Past due 30 – 60 days


15.59 1,796 280

Past due 60 – 90 days


25.09 558 140

In default


86.74 2,398 2,080


426,551 5,263



31 March 2023


Gross Collective


Expected finance impairment


loss rate receivables provision

% $’000 $’000

Current


0.85 409,949 3,503

Past due up to 30 days


6.88 5,712 393

Past due 30 – 60 days


14.29 1,813 259

Past due 60 – 90 days


27.63 503 139

In default


74.09 2,208 1,636


420,185 5,930


If the ECL rates on performing financial receivables increased/(decreased) by 1%, the loss allowance on receivables would be $4.1m

higher/($2.2m lower) (2023: $4.1m higher/($3.5m lower)).



2024 2023

$’000 $’000

Movement in the impairment provisions:


Specific impairment provision


Opening balance


774 1,632

Impairment charge/(release) through profit or loss


1,333 446

Amounts written off


(468) (1304)

1,639 774


Collective impairment provision


Opening balance


5,930 7,706

Impairment charge/(release) through profit or loss


2,699 2,784

Amounts written off


(3,366) (4,560)

5,263 5,930







56
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


56



2024 2023

$’000 $’000

Economic overlay provision


Opening balance


1,965 -

Impairment charge/(release) through profit or loss


345 1,965

2,310 1,965


Total impairment provision 9,212 8,669


Interest rate and foreign exchange risk

A summarised analysis of the sensitivity of finance receivables to interest rate risk can be found in note 5.4.2.


The Group's finance receivables are all denominated in NZD.


Fair value and credit risk


Carrying Fair Carrying Fair


amount value amount value


2024 2024 2023 2023


$’000 $’000 $’000 $’000


Finance receivables 430,299 432,065 424,621 425,900


The fair values are based on cash flows discounted using a weighted average interest rate of 13.07% (2023: 11.81%).


The maximum exposure to credit risk is represented by the carrying amount of finance receivable

which is net of any provision for impairment.

The reported credit risk exposure does not consider the fair value of any collateral, in event of the counterparties failing to meet their contractual

obligation.


Refer to note 12 for more information on the risk management policies of the Group.


Securitisation

The Group has two Trusts under which it securitises finance receivables. The Trusts are special purpose entities set up solel

y for the purpose

of purchasing finance receivables originated by the finance sector. The New Zealand Guardian Trust Company Limited has been appointed

Trustee and NZGT Security Trustee Limited as the security trustee for both Trusts. The Company is the sole beneficiary of both Trusts.


The Group has power over the Trusts, exposure, or rights, to variable returns from its involvement with the Trusts and the ab

ility to use its

power over the Trusts to affect the amount of the Group's returns from the Trusts. Consequently, the Group controls the Trusts and has

consolidated the Trusts into the Group's financial statements.


The Group retains substantially all

the risks and rewards relating to the finance receivables sold and therefore the finance receivables do not

qualify for derecognition and remain on the Group's consolidated statement of financial position.


Turners Marque Warehouse Trust 1 (the Trust)

The Trust has a wholesale funding facility with the Bank of New Zealand (BNZ) which is secured by finance receivables sold to

the Trust. The

facility is $355m and with a 1-year term that will be renewed annually. BNZ fund up to 90% (31 March 2023: 85%) of the purchase price of the

finance receivables with the balance funded by sub-ordinated notes from the Group.


During the reporting period $202.4m finance receivables were sold to the Trust (31 March 2023: $215.5m) and the Trust sold $1

00.0m finance

receivables to the Turners Marque ABS 2023-1 Trust. As at 31 March 2024 the carrying value of finance receivables in the Trust was $281.2m

(31 March 2023: $314.4m).


Turners Marque ABS 2023-1 Trust (the 2023-1 Trust)

During the current financial year, the Group created the 2023-1 Trust. The 2023-1 Trust is a closed pool trust and

issued $100m notes

comprising $70m Class A1 notes and $20.7m Class A2 notes both rated AAAsf (Fitch) and $9.3m unrated Class B notes, the Class A2 notes,

and B notes are held by the Group. The 2023-1 Trust purchased $100.0m finance receivables from the Trust. As at the 31 March 2024 the

carrying value of finance receivables in the 2023-1 Trust was $72.9m.


5. PROPERTY, PLANT AND EQUIPMENT


5.1 Accounting policy information

Property, plant and equipment are recognised in the statement of financial position at cost less accumulated depreciation and

impairment

losses. Land is not depreciated. Depreciation is calculated on all other property, plant and equipment on a diminishing value or straight-line

basis to allocate the costs, net of any residual amounts, over their useful lives.








57
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


57


The rates for the following asset classes are:


Diminishing value Straight line

Buildings - 50 & 33.3 years

Leasehold improvements, furniture and

fittings, office equipment


7.5 - 60.0%


3 - 15 years

Computer equipment 31.2 - 48.0% 3 - 5 years

Motor vehicles and equipment 26.0 - 31.2% 3 - 7 years

Signs and flags - 3 - 12 years


5.2 Property, plant and equipment


Land &

buildings


Plant,

equipment &

motor

vehicles

Leasehold

improvements,

furniture,

fittings & office

equipment

Computer

equipment

Signs &

flags Total


$’000 $’000 $’000 $’000 $’000 $’000

2024



At cost


92,948 9,454 8,670 5,808 995 117,875

Accumulated

depreciation


(837) (2,902) (4,158) (3,448) (537) (11,882)

Opening carrying

amount

92,111 6,552 4,512 2,360 458 105,993


Additions


8,014 5,527 1,079 451 312 15,383

Disposals

(8) (2,973) (9) (3) - (2,993)

Depreciation


(380) (1,456) (1,027) (1,427) (145) (4,435)

Closing carrying amount 99,737 7,650 4,555 1,381 625 113,948


At cost


100,954 11,152 9,720 6,181 1,307 129,314

Accumulated

depreciation


(1,217) (3,502) (5,165) (4,800) (682) (15,366)

Closing carrying amount 99,737 7,650 4,555 1,381 625 113,948

WIP included above


6,678 8 180 190 36 7,092


2023



At cost


58,283 5,635 7,387 4,935 983 77,223

Accumulated

depreciation


(538) (2,545) (3,560) (2,522) (489) (9,654)

Opening carrying

amount

57,745 3,090 3,827 2,413 494 67,569


Additions


34,676 5,424 1,836 1,245 165 43,346

Disposals

(11) (844) (76) (24) (3) (958)

Depreciation


(299) (1,118) (1,075) (1,274) (198) (3,964)

Closing carrying amount 92,111 6,552 4,512 2,360 458 105,993


At cost


92,948 9,454 8,670 5,808 995 117,875

Accumulated

depreciation


(837) (2,902) (4,158) (3,448) (537) (11,882)

Closing carrying amount 92,111 6,552 4,512 2,360 458 105,993

WIP included above


739 - 1 480 28 1,248


6. LEASES


6.1 Accounting policy information


Right-of-use Assets

Right-of-use assets are measured at

cost (adjusted for any remeasurement of the associated lease liability), less accumulated depreciation

and any accumulated impairment loss.


Right-of-use assets are depreciated over the shorter of the lease term and the estimated useful life of the underlying asset, consiste

nt with

the estimated consumption of the economic benefits embodied in the underlying asset.


Lease Liabilities

Lease liabilities are initially recognised at the present value of the future lease payments (i.e., the lease payments that a

re unpaid at the

commencement date of the lease). These lease payments are discounted using the interest rate implicit in the lease, if that rate can be readily

determined, or otherwise using the Group's incremental borrowing rate.

58
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


58



Subsequent to initial recognition, the lease liability is measured at amortised cost using the effective interest rate method. Interest expense

on lease liabilities is recognised in profit or loss (as a component of finance costs). Lease liabilities are remeasured to reflect changes to lease

terms, changes to lease payments and any lease modifications not accounted for as separate leases.


Variable lease payments not included in the measurement of lease liabilities are recognised as an expense when incurred.


Leases of 12 Months or less and leases of low value assets

Lease payments made in relation to leases of 12-months or less and leases of low value assets (for which a lease

asset and a lease liability

has not been recognised) are recognised as an expense on a straight-line basis over the lease term.


6.2 Key accounting estimates and judgements

Extension and termination options are included in several leases across the Group. These terms are

used to maximise the operational flexibility

of contracts. Most of the extension and termination options are exercisable only by the Group and not by the respective lessor. The Group

has 23 lease extension options covering 14 sites which have been assessed as more likely than not, but not reasonably certain, to be renewed.


The Group applied incremental borrowing rates

of 3.91% to 8.28% (2023: 4.16% to 7.07%), with maturities up to 10 years (2023: up to 10

years). 1 new lease was entered into during the year (2023:4) and 7 leases were modified or cancelled during the year (2023: 6).


6.3 Right-of-use assets


2024 2023

$’000 $’000

Properties


20,679 22,154

Equipment


37 72

20,716 22,226


Opening balance


22,226 23,497

Additions



78 2,344

Modifications and

reassessments


4,591 2,280

Depreciation



(6,179) (5,895)

Closing carrying amount 20,716 22,226


6.4 Lease Liabilities


2024 2023

$’000 $’000


Lease liabilities 24,924 27,120


Current



6,823 6,130

Non-current


18,101 20,990


24,924 27,120


The carrying amounts of the lease liabilities are denominated in the following currencies:


Australian dollars


60 30

New Zealand dollars


24,864 27,090

24,924 27,120


Interest expense in profit or loss 1,484 1,548


7. INTANGIBLE ASSETS


7.1 Accounting policy information

Intangible assets comprise goodwill, acquired separable corporate brands, acquired customer relationships and computer

software. Goodwill

and corporate brands are indefinite life intangibles subject to annual impairment testing.


Corporate brands and customer relationships acquired as part of a business combination are capitalised separately from goodwill as

intangible

assets if their value can be measured reliably on initial recognition and it is probable that the expected future economic benefits that are

attributable to the asset will flow to the Group.



59
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


59


Goodwill and corporate brands are allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those

cash-generating units or groups of cash-generating units that are expected to benefit from the business combination in which the goodwill and

corporate brands arose, identified according to operating segment.


Corporate relationship assets are amortised on the straight-line

basis over the expected life (10 years) of the relationship and are recognised

in the statement of financial position at cost less accumulated amortisation and impairment losses.


Computer software is recognised in the statement of financial position at cost less accumulated amortisation and impairment losses.


Direct costs associated with the purchase and installation of software licences and the development of software for internal

use are capitalised

where project success is probable, and the capitalisation criteria is met. Cost associated with planning and evaluating computer software and

maintaining a system after implementation are expensed. Computer software costs are amortised on a diminishing value basis (rate of 50%)

or on a straight-line basis (one to five years).


7.2 Key accounting estimates and judgements


Goodwill and brand are allocated to four cash-generating units (‘CGU’) as follows:


2024 2023

$’000 $’000

Goodwill


Allocated to the insurance CGU/segment


12,777 12,777

Allocated to collection services CGU/segment


23,973 23,983

Allocated to the finance CGU/segment


9,272 9,272

Allocated to the auto retail CGU/segment


46,487 46,487

92,509 92,519


Brand


Allocated to the insurance CGU/segment


21,500 21,500

Allocated to the auto retail CGU/segment


45,600 45,600

67,100 67,100


The recoverable amount of all CGUs has been determined based on value-in-use calculations. These calculations use five-year pre-

tax cash

flow projections based on budgets approved by the Board for year one and forecast for subsequent years. Cash flows beyond the projected

period are extrapolated using the estimated long-term growth rates stated below. The cash flows for the Auto retail and Collection services

CGUs are free cash flows to the firm, while the Insurance and Finance CGU is free cash flows to equity. For each of the CGUs with goodwill

and brand the key assumptions, long term growth rate and discount rate used in the value-in-use calculations are as follows:


Key assumptions:

Sales, price and operating cost assumptions where based on the Board’s

best estimate of the range of economic conditions the CGUs are

likely to experience during the forecast period. The forecasts for each CGU cover a period of a minimum of 5 years. Annual capital expenditure,

the expected cash costs in CGUs, was based on historical experience and planned expenditure.


2024 Forecast cash flow growth rates (%)


Year 2 Year 3 Year 4 Year 5

Auto retail CGU (weighted average cost of capital)


22.3 4.7 4.1 2.4

Insurance CGU (cost of equity)


3.9 10.1 11.1 10.5

Finance CGU (cost of equity)


31.5 26.5 14.9 4.4

Collection services CGU (weighted average cost of capital)


39.8 27.9 23.0 21.1


2023 Forecast cash flow growth rates (%)


Year 2 Year 3 Year 4 Year 5

Auto retail CGU (weighted average cost of capital)


50.7 3.3 7.0 3.0

Insurance CGU (cost of equity)


(12.5) 4.0 7.9 8.9

Finance CGU (cost of equity)


307.9 23.4 37.8 17.6

Collection services CGU (weighted average cost of capital)


32.1 29.1 24.6 24.0


Long-term growth rate


2.05% 2.05%

Pre-tax discount rate


Auto retail CGU (weighted average cost of capital)


12.20% 12.60%

Insurance CGU (cost of equity)


12.30% 12.80%

Finance CGU (cost of equity)


15.50% 17.60%

Collection services CGU (weighted average cost of capital)


17.50% 17.60%

60
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


60


The long-term growth rate is the weighted average growth rate used to extrapolate cash flows beyond the forecast period and is based on the

current implied inflation rates and does not exceed the long-term average growth rate for the products, industries, or country or countries in

which the CGUs operate. The discount rates were established by considering the specific attributes and size of the CGUs.



In assessing the impairment of the goodwill and brand value in the CGUs, a sensitivity analysis for reasonably possible chang

es in key

assumptions was performed. This included increasing and reducing the terminal growth rate by 0.25% (2023: 0.25%) and increasing and

decreasing the discount rate by 1% (2023: 1%).


These reasonably possible changes in rates did not cause any impairment in the CGUs.



7.3 Intangible assets


2024 2023

$’000 $’000

Brand


Carrying amount 67,100 67,100


Goodwill


Opening carrying amount at cost


92,519 92,517

Foreign exchange adjustment


(10) 2

Closing carrying amount 92,509 92,519


Software


At cost


6,992 6,430

Accumulated amortisation


(5,521) (4,580)

Opening carrying amount 1,471 1,850


Additions


893 731

Disposals


(1) (11)

Amortisation


(834) (1,099)

Closing carrying amount 1,529 1,471


At cost


7,457 6,992

Accumulated amortisation


(5,928) (5,521)

Closing carrying amount 1,529 1,471


Corporate relationships


At cost


6,510 6,510

Accumulated amortisation


(4,044) (3,524)

Opening carrying amount 2,466 2,986


Amortisation


(520) (520)

Closing carrying amount 1,946 2,466


At cost


6,510 6,510

Accumulated amortisation and impairment provision


(4,564) (4,044)

Closing carrying amount 1,946 2,466


Total intangible assets carrying amount 163,084 163,556

WIP included in software


- 252


The amortisation and impairment charges are recognised in other operating expenses in profit or loss.


8. BORROWINGS


8.1 Accounting policy information

Borrowings are initially measured at fair value and subsequently at amortised cost. Any difference between the proceeds (net of transaction

costs) and the redemption amount is recognised in profit or loss over the period of the borrowing, using the effective interest method.






61
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


61


8.2 Borrowings


2024 2023

$’000 $’000

Secured bank borrowings


373,710 412,035

Deferred borrowing costs


- -

373,710 412,035


Non-bank borrowings


Turners Marque ABS 2023-1 Trust - Class A notes 51,608 -


Total borrowings 425,318 412,035


Current



39,627

-

Non-current



385,691


412,035

425,318 412,035


Secured bank borrowings

At March 2024 the Group has a syndicated funding facility, including an

18 month working capital facility, with the Bank of New Zealand, ASB

Bank and Westpac New Zealand, a self-liquidating trade finance facility and three year term facility with ASB Bank and a securitisation facility

with the Bank of New Zealand.


The bank borrowings are secured by a first-

ranking general security agreement over the assets of the Company and its subsidiaries, excluding

DPL Insurance Limited, Turners Finance Limited and EC Credit (Aust.) Limited. The bank funded securitisation financing arrangement is

described under finance receivables.


Borrowing covenants

The Group has complied with all borrowing covenants in both the current and prior financial year.


Non-bank borrowings

The Group's non-bank securitisation arrangement with the Accident Compensation Corporation is described under finance receivables.


Foreign currency risk

All the Group's borrowings are in NZD.


Fair value



Carrying Fair Carrying Fair


amount value amount value


2024 2024 2023 2023


$’000 $’000 $’000 $’000

Borrowings 425,318 423,539 412,035 406,127


The fair values are based on cash flows discounted using a weighted average borrowing rate of 5.58% (2023: 4.97%). The fair v

alue of

borrowings considers the impact of interest rate swaps as referred to in note 12.3.2.


Contractual repricing dates


2024 2023

$’000 $’000

1 year or less



20,000

-

Over 1 to 2 years



258,710


322,035

Over 2 to 5 years



95,000


90,000

Over 5 years



51,608

-



425,318


412,035


62
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


62


9. INSURANCE CONTRACT LIABILITIES


Audited financial statements for DPL Insurance Limited are available on the Companies Office website. The financial statements for the year

ended 31 March 2024 will be lodged by 31 July 2024.


9.1 Accounting policy information

Insurance contracts are those contracts that transfer significant insurance risk and are accounted for in accordance with the requirements of

NZ IFRS 17 Insurance Contracts. The Group issues the following insurance contracts:

• Long-term insurance contracts with fixed and guaranteed terms, these contracts insure events associated with human life (for example,

death) over a long duration;

• Temporary life insurance contracts covering death disablement, disability and redundancy risks; and

• Short term motor vehicle contracts covering mechanical breakdown risks.


The Group classifies insurance contracts into the following categories:

• Life - not measured under PAA (funeral plans, annuity products and participation fund)

• Life - measured under PAA (all other life products)

• Consumer – measured under PAA (mechanical breakdown and GAP products)


Insurance contracts are initially recognised at the earliest of the beginning of the coverage period of the contract, the date when the first

payment from the policyholder becomes due, or on the date the contract is onerous. At initial recognition, the Group identifies and recognises

homogeneous groups of insurance policies and determines the contractual service margin (‘CSM’), which represents the unearned profit the

Group will recognise as it provides services. Contracts are onerous if the total fulfillment cash flows exceed the carrying amount on the liability

for remaining coverage.


Measurement – Contracts not measured under the Premium Allocation Approach (PAA)

Subsequent to initial recognition, the Group will adjust the CSM for changes in estimates of future cash flows related to future service, time

value of money and risk adjustments. Insurance revenue is recognised for the insurance services provided during the period and a loss

recognised immediately in profit or loss if a group of contracts are considered onerous. This approach is applied to funeral plans and annuity

insurance products.


Measurement – Contracts measured under the PAA

PAA is a simplified model that recognizes insurance revenue of the coverage period in a way that reflects the insurance services provided.

The Group uses PAA for the measurement of groups of contracts when the Group reasonably expects the measurement of the liability for

remaining coverage for the group of contracts does not differ materially from the result of applying the accounting policies described under

Measurement – Contracts not measured under PAA.


Derecognition

The Group derecognises a contract when the specified obligations in the contract expire, are discharged or cancelled.


Presentation

Portfolios of insurance contracts that are assets and those that are liabilities, and portfolios of reinsurance contracts that are assets and those

that are liabilities, are presented separately in the statement of financial position. All rights and obligations arising from a portfolio of contracts

are presented on a net basis; therefore, balances such as insurance receivables and payables are no longer presented separately. Any assets

or liabilities recognised for cash flows arising before the recognition of the related group of contracts (including any assets for insurance

acquisition cash flows) are also presented in the same line item as the related portfolios of contracts.


9.2 Key accounting estimates and judgements

The Group makes several key estimates and judgments due to the inherent uncertainty and complexity of insurance contracts. These

estimates and judgments significantly impact the measurement, recognition, and disclosure of insurance contract liabilities and revenue. The

Group engages an independent actuary to calculate the insurance contract liabilities.


Contracts not measured under PAA

Key estimates and judgements, include but are not limited to, estimation of future cash flows, selection of appropriate discount rates,

selection of appropriate models and techniques to quantifying risk adjustment for non-financial risk, determining CSM, determining onerous

contracts, determining the quantity of benefits provided under a contract which affect the allocation of CSM over the coverage period,

estimating the impact of reinsurance contracts and changes in assumptions, including but not limited to, mortality rates, morbidity rates

lapse rates, expense levels, inflation rates and policyholder behaviour.


Contacts measured under PAA

Key estimates and judgements include assessing eligibility for the PAA, estimating future cash flows and incurred claims, selecting discount

rates, identifying onerous contracts, and determining the pattern of revenue recognition.












63
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


63





9.3 Analysis insurance revenue and expenses by segment.



Life Life Consumer


2024


Not

measured

Measured Measured


In $'000 under PAA under PAA under PAA Total

Insurance revenue 1,380 5,363 32,994 39,737

Claims expense


(531) (3,068) (18,297) (21,896)

Other insurance expenses (528) (1,186) (9,537) (11,251)

Insurance result 321 1,109 5,160 6,590


Insurance finance result


(175) - - (175)


Reinsurance expense


(260)

(354) - (614)

Reinsurance recovery


142

1,215 - 1,357

(118) 861 - 743



Net underwriting result


28 1,970 5,160 7,158

Other income

6,856

Profit before taxation

14,014




Life Life Consumer


2023 - restated


Not

measured

Measured Measured


In $'000 under PAA under PAA under PAA Total

Insurance revenue 1,579 5,449 32,280 39,308

Claims expense


(491) (3,031) (18,927) (22,449)

Other insurance expenses (587) (1,065) (8,592) (10,244)

Insurance result 501 1,353 4,761 6,615


Insurance finance result


(175) - - (175)


Reinsurance expense


(252)

(350) - (602)

Reinsurance recovery


78

1,332 - 1,410

(174) 982 - 808



Net underwriting result


152 2,335 4,761 7,248

Other income

5,100

Profit before taxation

12,348



Reconciliation of Profit before tax to Operating Profit (note 2)





Restated



2024 2023


$’000 $’000

Profit before tax



14,014 12,348

Revaluation adjustment of investment property disclosed as property,


plant and equipment in the Group financial statement at cost



413 260

Depreciation on investment property disclosed as property, plant and


equipment



(140) (140)


14,287 12,468









64
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


64



9.4 Insurance contract liabilities and assets



Insurance contract assets Insurance contact liabilities



Restated


Restated


2024 2023 2024 2023

$’000 $’000 $’000 $’000

Asset/(liability) for remaining coverage


Life risk - not measured under PAA


903 964 5,526 5,973

Life risk - measured under PAA


- -

5,668 5,705

Consumer - measured under PAA


-

- 41,263 40,585

Asset/liability for incurred claims



Life risk - not measured under PAA


217

223 448 395

Life risk - measured under PAA


1,733

1,737 3,429 3,199

Consumer - measured under PAA


- - 3,801 3,592

2,853 2,924 60,135 59,449


Analysis by measurement component - asset/liability for remaining coverage not measured under the PAA


Value of fulfilment cash-flows


124 290 1,738 1,960

Risk adjustment


189 166 2,635 2,803

CSM


590 508 1,153 1,210


903 964

5,526 5,973



Movement in asset/liability for remaining coverage not measured under the PAA


Opening balance


964

1,050 5,973 6,329

Expected revenue in year


197 200 747 798

Expected expense in year


(99) (92) (997) (765)

Release of CSM


(46) (50) (149) (209)

Insurance finance result 41 39

216

214

Expected closing balance


1,057 1,147 5,790 6,367

Experience movement


(87)

(12) 48

378

Change in assumptions


(60)

(153) (309)

(764)

New business contracts recognised


(7)

(18) (3)

(8)

Closing balance 903 964 5,526 5,973



Expected recognition of CSM (number of years expected until recognised)



Insurance contract assets Insurance contact liabilities


2024 2023 2024 2023

1


35 30 104 109

2


35 30 92 97

3


35 30 92 97

4


30 25 81 85

5


30 25 69 73

6 - 9


112 97 231 242

10+


313 271 484 507

590 508 1,153 1,210













65
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


65


9.5 Financial strength rating

The Insurance (Prudential Supervision) Act 2010 requires all licensed insurers to have a current Financial Strength Rating, given by an

approved rating entity. DPL Insurance Limited has been issued a Financial Strength Rating of B++ (Good) and an Issuer Credit Rating of bbb

(Good), with the outlook assigned to both ratings as 'Positive' by A.M. Best. The rating was issued by A.M. Best on 18 August 2023


Financial Strength Rating scale:

A++, A+ Superior B, B- Fair D Poor

A, A- Excellent C++, C+ Marginal E Under Regular Supervision

B++,B+ Good C, C- Weak F In liquidation

S Suspended


Issuer Credit rating scale:

Investment Grade Non-Investment Grade

aaa (Exceptional) bb (Fair)

aa (Superior) b (Marginal)

a (Excellent) ccc, cc (Weak)

bbb (Good) c (Poor)

rs (Regulatory Supervision/Liquidation)


10. SHAREHOLDER EQUITY


10.1 Share capital

2024 2023

Number of ordinary shares


Opening balance


86,700,247 86,069,248

Shares issued for staff options


300,000 525,000

Shares issued for employee share scheme




95,305

105,999

Shares issued under DRP




1,258,137

-

Total issued and authorised capital 88,353,689 86,700,247



2024 2023

$'000 $'000

Dollar value of ordinary shares


Opening balance


207,076 205,482

Shares issued for staff options


696 1,208

Shares issued for employee share scheme




340 401

Shares issued under DRP




5,134 -

Share issue costs




(24) (15)

Total issued capital 213,222 207,076


Ordinary shares are fully paid

with no par value. All ordinary shares have equal voting rights and share equally in dividends and surplus on

winding up.


Capital management

The Group’s capital consists of share capital, share option reserve, translation reserve, cash flow reserve and retained earn

ings. The Board

seeks to maintain a balance between the higher returns that might be possible with higher levels of borrowing and the advantages and security

afforded by a sound capital position. The allocation of capital between its specific business operations and activities is primarily driven by

optimisation of the return on the capital allocated. The process of allocating capital to specific operations and activities is undertaken

independently of those responsible for the operation. The Group’s strategies in respect of capital management and allocation are reviewed

regularly by the Board of Directors.


10.2 DPL Insurance Limited

In terms of the Insurance (Prudential Supervision) Act 2010, effective from 1 April 2023, DPL Insurance Limited is required t

o maintain a

solvency margin, in accordance with the “Interim Solvency Standard 2023” issued 1 October 2022 (as updated from time to time) of at least

$0. Effective from 1 April 2023, DPL Insurance Limited is required to maintain a solvency margin in respect of every Statutory Fund, in

accordance with the “Interim Solvency Standard 2023” issued 1 October 2022 (as updated from time to time) of at least $0.



Restated*


2024 2023

$’000 $’000

Solvency capital


80,234 82,571

Adjusted prescribed capital requirement


51,395 54,632

Adjusted solvency margin


28,839 27,939

Adjusted solvency ratio


1.56 1.51



66
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


66



Restated*


2024 2023

$’000 $’000

Non-life insurance


Solvency capital


70,311 69,052

Adjusted prescribed capital requirement


45,577 45,577

Adjusted solvency margin


24,734 23,475

Adjusted solvency ratio


1.54 1.52



Life insurance


Solvency capital


9,923 13,519

Adjusted prescribed capital requirement


5,818 9,055

Adjusted solvency margin


4,105 4,464

Adjusted solvency ratio


1.71 1.49


* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' and the introduction of the new ‘Interim Solvency Standard 2023

Restriction on access to capital

The Group’s access to the capital and retained profits in the statutory fund, held for the benefit of policyholders, is restr

icted by the Insurance

(Prudential Supervision) Act 2010.


10.3 Share options

In July 2020, the Board approved the grant of 2,300,000 options to Senior Executives of the Group at an exercise price of $2.

00 under the

Group's Share Option Plan. The grant is split into four tranches of 575,000 options with the following vesting dates; 1 June 2021, 1 June 2022,

1 June 2023 and 1 June 2024. Each tranche expires two years after the vesting date. During the year ended 31 March 2021, 200,000 options

were cancelled. During the year ended 31 March 2024 300,000 options (2023: 525,000 options) were exercised.


The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.31 per option. Th

e significant

inputs in the model were, the share price at grant date of $2.19, the exercise price of $2.00, volatility of 27.5%, an expected exercise date for

all tranches of, 80% at vesting date and 20% at expiration date and an annual risk-free rate between 0.24% - 0.63%. Volatility is measured

as the standard deviation of changes in the Company's share price over a 12-month period.


If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or any

applicable

subsidiary, the participant’s options which have reached their vesting date, together with any other options as may be nominated at the

discretion of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy, permanent disablement or death

of a participant), may be exercised within a period of 60 days (following which they will lapse) and the participant's other Options will lapse

immediately.


The share-based payment for the current financial year is $55,000 (2023: $265,000).


Movement in the number of share options outstanding and their related weighted average exercise prices are as follows:




Weighted

average


Weighted

average




exercise


exercise



price Options price Options


2024 2024 2023 2023

$ 000's $ 000's

Opening balance


2.00 1,050 2.00 2,965

Granted


- - -

Exercised


2.00 (300) 2.00 (525)

Cancelled


- 4.20 (1,390)

Closing balance 2.00 750 3.03 1,050


The weighted-average share price at the date of exercise for share options exercised in the year ending 31 March 2024 was $3.66 for 245,00

0

options and $3.65 for 55,000 options (2023: $3.73).









67
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


67


Share options outstanding at balance sheet have the following expiry dates and exercise prices:




Exercise Options Options


price 2024 2023

Expiry date $ 000's 000's

31 May 2025


2.00 225 525

31 May 2026 2.00 525 525


10.4 Dividends


2024 2023

$’000 $’000

Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed,

paid on 27 April 2023.


5,202 -



Final dividend for the year ended 31 March 2023 of $0.07 (31 March 2022: $0.07) per fully paid

ordinary share, imputed paid on 28 July 2023 (2023: 28 July 2022).


6,085


6,062


Quarterly dividend for the year ended 31 March 2024 of $0.06 (31 March 2023: $0.05) per fully paid

ordinary share, imputed, paid on 27 October 2024 (2023: 28 October 2022).


5,251


4,335



Quarterly dividend for the year ended 31 March 2024 of $0.06 (31 March 2023: $0.05) per fully paid

ordinary share, imputed, paid on 26 January 2024 (2023: 26 January 2023).


5,267


4,335


Quarterly dividend for the year ended 31 March 2024: $0.06 per fully paid ordinary share, imputed,

paid on 27 March 2024.


5,285 -

27,090 14,732


Dividend not recognised at year end

In addition to the above dividends, after year end the directors recommended the payment of the following dividend:


Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed,

paid on 27 April 2023. -


5,202


Final dividend of $0.075 (31 March 2023: $0.07) per fully paid ordinary share, imputed, payable on 26

July 2024 (2022: 28 July 2023).


6,627


6,085

10.5 Earnings per share


Basic earnings per share

The calculation of basic earnings per share at 31 March was based on the profit attributable to ordinary shareholders and weighted average

number of ordinary shares outstanding, as follows:



Restated

2024 2023

Profit for the year ($'000)


32,966 32,483

Weighted average number of ordinary shares at 31 March


87,423,304 86,518,327

Basic earnings per share (cents per share)


37.71 37.54


2024 2023

Weighted number of shares


Opening balance



86,700,247 86,069,248

Shares issued for staff options



211,858 385,479

Shares issued for employee share scheme



56,246 63,599

Shares issued under DRP



454,954 -



87,423,304 86,518,327










68
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


68


Diluted earnings per share

The calculation of diluted earnings per share at 31 March was based on the diluted profit attributable to shareholders and a diluted weighted

average number of ordinary shares outstanding as follows:



Restated



2024 2023

$’000 $’000

Continuing operations


32,966 32,483

Add: Long term incentive expense related to options


55 265

Profit for the year

33,021 32,748



Weighted number of ordinary shares (diluted)


Weighted average number of shares (basic)


87,423,304 86,518,327

Effect of the exercise of options


376,944 467,052

Weighted average number of shares (diluted)

87,800,249 86,985,379



Diluted earnings per share (cents per share)


37.61 37.65


11. OTHER DISCLOSURES


11.1 Income tax



Restated


2024 2023

$’000 $’000

Net operating profit before taxation



49,139 45,424


Income tax expense at prevailing rates (NZ: 28%; Aust: 30%)


(13,761) (12,720)

Tax impact of income not subject to tax


193

284

Tax impact of expenses not deductible for tax purposes


(2,610)

(502)

(Over)/under provision in prior years


5 (3)

Taxation (expense)/benefit (16,173) (12,941)


Comprising:


Current


(13,909) (12,939)

Deferred


(2,626) 158

Under provision in prior years


362 (160)

(16,173) (12,941)


Deferred taxation

Deferred income tax assets and liabilities are offset

when there is a legally enforceable right to offset assets against liabilities and when the

deferred income taxes relate to the same fiscal authority. The movement on the deferred tax account is as follows:



Restated


2024 2023

$’000 $’000

Opening balance


12,412 12,564

Translation difference


(1) 6

Charge to profit or loss


2,626 (158)

Closing balance 15,037 12,412


The charge to profit or loss is attributable to the following items:


Corporate relationships


(146) (146)

Loan impairment provision


(237) 634

Insurance deductible reserves


122 122

Property, plant and equipment


3,171 (15)

Lease liability


614 305

Right of use asset


(424) (356)

Provisions and accruals


(474) (702)

2,626 (158)


69
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


69




Restated


2024 2023


$’000 $’000

Deferred tax (assets)/liabilities to be recovered after more than 12 months


18,067 14,016

Deferred tax (assets)/liabilities to be recovered within 12 months


(3,030) (1,604)

Closing balance 15,037 12,412

The deferred tax asset/liabilities have been recognised at 28%, the tax rate at which it is expected to reverse.



Deferred tax relates to the following:


Deferred tax assets:


Loan impairment provision


3,245 3,008

Lease liability


6,979 7,593

Provisions and accruals


3,294 3,077

Insurance reserves


241 363

Total deferred tax asset 13,759 14,041


Deferred tax liabilities:


Brand


18,788 18,788

Corporate relationships


545 691

Right of use asset


5,800 6,224

Deferred expenses and accruals


3,663 750

28,796 26,453


Net deferred tax liabilities 15,037 12,412


Deferred tax impact from reversal of depreciation on buildings

On 26 March 2024, the Government substantively enacted legislation which removes the deductibility of depreciation on

commercial and

industrial buildings for tax purposes. Effective from 1 April 2024, the tax depreciation rate will revert to 0%. The change in tax legislation

effective from 1 April 2024 eliminates the tax base for these assets, thereby creating a temporary difference that leads to a deferred tax liability

(DTL). As part of recognising the DTL, a one-o ff tax expense of $3.1m has been recognised within the year ended 31 March 2024.


Deferred tax assets are recognised for deductible temporary differences as Management considers that it is probable that

future taxable profits

will be available to utilise those temporary differences.


Imputation credit memorandum account



2024 2023


$’000 $’000

Opening balance


32,978 21,647

Income tax payments/(refunds received)


8,209 16,380

Imputation credits utilised


(7,321) (5,049)

Closing balance 33,866 32,978


11.2 CASH AND CASH EQUIVALENTS



2024 2023

$’000 $’000

The carrying value of cash and cash equivalents are denominated in the following currencies:


Australian dollars


158 136

New Zealand dollars


17,365 11,709


17,523 11,845


The Group's insurance business is required to comply with the solvency standards for licensed insurers issued by the Reserve

Bank of New

Zealand. The solvency standards specify the level of assets the insurance business is required to hold to meet solvency requirements,

consequently all cash and cash equivalents and term deposits, disclosed in financial assets through profit or loss, held in the insurance

business may not be available for use by the wider Group. DPL Insurance's cash and cash equivalents at 31 March 2024 were $2.1m (2023:

$2.0m).


Cash and cash equivalents at

31 March 2024 of $6.7m (2023: $4.3m) belongs to the Turners Marque Warehouse Trust 1 and the Turners

Marque ABS 2023-1 Trust and may not all be available to the Group.





70
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


70


11.3 FINANCIAL ASSETS THROUGH PROFIT AND LOSS



2024 2023


$’000 $’000

Insurance:




Investments in unitised funds


7,508 7,305

Term deposits


61,975 59,350

Other:


Deposits


75 75

Total 69,558 66,730


Investments in unitised funds comprise:


New Zealand and overseas equities


3,067 3,102

Fixed Interest securities


1,679 1,678

Cash - deposits


1,083 933

New Zealand and overseas property securities


1,679 1,592

Total 7,508 7,305


Investments with external investment managers


ANZ New Zealand Investments Limited - Unitised Funds 7,508 7,305


The carrying amounts of the financial assets fair value through profit or loss are denominated in NZD.


All term deposits held in the insurance business may not be available for use by the wider Group (refer note 11.2)

. DPL Insurance's term

deposits at 31 March 2024 were $62.0m (2023: $59.4m). Investments in unitised funds, disclosed in financial assets through profit or loss,

underwrite the Life investment policies and are not available for use by the wider Group.


Interest rate and currency risk

A summarised analysis of the sensitivity of financial assets

at fair value through profit or loss, excluding investments in unitised funds (as

market risk on unitised funds is transferred to the policy holder), to interest rate risk and currency risk can be found in note 12.3.


Credit risk

The maximum exposure to credit risk from financial assets

at fair value through profit or loss at reporting date, excluding investments in

unitised funds, is the carrying value. The financial assets in this category, excluding equity investments, are invested in term deposits with

banks. For Life investment linked contracts (investment in unitised funds) the investments credit risk is borne by the policy holder, there is no

significant credit risk assumed by the Group.


Refer to note 12 for more information on the risk management policies of the Group.


11.4 TRADE RECEIVABLES


2024 2023

$’000 $’000

Performing


6,567 5,691

Doubtful


1,156 2,471

In default 16 47


7,739 8,209

Impairment provision


(462) (409)

Net trade receivables 7,277 7,800


Trade receivables are a current asset, with terms of trade usually 30 days or less.


Impaired receivables

If a trade receivable falls overdue and the Group is unable to enter into an arrangement to recover the amount owed then the

receivable is

classified as impaired.



2024 2023

$’000 $’000

The age of doubtful trade receivables is as follows:


Past due up to 30 days


895 2,016

Past due 30 – 60 days


174 335

Past due 60 – 90 days


29 100

Past due 90+ days


58 20

1,156 2,471


71
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


71



2024 2023

$’000 $’000

Movement in the impairment provision:


Opening balance


409 478

Impairment charge/(release) included in other operating expenses


56 (57)

Amounts written off


(3) (12)

462 409



The Group recognises lifetime expected credit loss for trade receivables. The expected credit loss rate is 6.0% (2023: 5.0%).

Amounts charged

to the impairment provision are generally written off when there is no expectation of recovering additional cash.


The carrying amounts of the Group's trade receivables are denominated in the following currencies:

Australian dollars


453 321

New Zealand dollars


6,824 7,260

7,277 7,800


Currency risk

A summarised analysis of the sensitivity of financial assets included in trade receivables to currency risk can be found in note 12.3.


Fair value and credit risk

Due to the short-term nature of trade receivables, their carrying value is

assumed to approximate their fair value. The maximum exposure to

credit risk from trade receivables at the reporting date is the carrying amount of trade receivables. Credit risk is concentrated predominantly

in New Zealand within the motor trade sector and private household sector, there is no concentration of credit risk on any individual customer.


Refer to note 12 for more information on the risk management policies of the Group.


11.5 INVENTORY



2024 2023

$’000 $’000

Motor vehicles


27,161 27,726

Less provision for stock obsolescence


(2,110) (1,669)

25,051 26,057


Inventories are a current asset.





Movement in provisions for stock obsolescence


Opening balance


1,669 1,678

Movement (included in Cost of goods sold)


441 (9)

Closing balance 2,110 1,669


11.6 OTHER RECEIVABLES, DEFERRED EXPENSES AND CONTRACT ASSETS


Restated


2024 2023

$’000 $’000


Other receivables and prepayments


4,305 1,581

Insurance contract assets*


2,853 2,924

Accrued interest


2,882 1,228

Contract assets


- Amount relating to services rendered not yet invoiced


3,535 3,239

- Contract fulfilment costs


207 172


13,782 9,144


Current



10,318 8,670

Non-current


3,464 474


13,782 9,144


Carrying amount of financial assets included in other receivables


10,350 7,739

* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'


Expected credit losses on contract assets and other receivables is 0%.

72
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


72


Fair value and credit risk

The carrying value of these receivables is assumed to approximate their fair value. The maximum exposure to credit risk at the reporting date

is the fair value of the financial assets included in other receivables. There is no concentration of credit risk to any individual customer or

sector.


Refer to note 12 for more information on the risk management policies of the Group.


11.7 REVERSE ANNUITY MORTGAGES



2024 2023

$’000 $’000


Reverse annuity mortgages


2,728 3,107

Provision for impairment


(239) (182)

2,489 2,925


Current


- 350

Non-current


2,489 2,575


2,489 2,925



Movement in provisions for impairment


Opening balance


182 150

Impairment charge/(release) through profit or loss


57 32

Closing balance 239 182


Interest rate

A summarised analysis of the sensitivity of reverse annuity mortgages to interest rate risk can be found in note 12.3.2.


The Group's reverse mortgage annuities are all denominated in NZD.


Fair value and credit risk




Restated Restated


Carrying Fair Carrying Fair


amount value amount value


2024 2024 2023 2023

$’000 $’000 $’000 $’000




Reverse annuity mortgages


2,489 2,835 2,925 3,289

The fair value of reverse annuity mortgages is estimated using a discounted cash flow model based on a current market interest rate for similar

products after making allowances for impairment.


The maximum exposure to credit risk is represented by the carrying amount of reverse annuity mortgages which is net of any provision for

impairment. The reported credit risk exposure does not consider the fair value of any collateral, in event of the counterparties failing to meet

their contractual obligation. All reverse annuity mortgages are secured by residential property in New Zealand.


11.8 INVESTMENT PROPERTY


2024 2023

$’000 $’000


Investment property - 5,800


Movements in carrying amounts


Opening balance


5,800 5,950

Net change in fair value


- (150)

Proceed from sale of property


(5,526) -

Loss on sale


(274) -

Closing balance - 5,800


The investment property at 358 Worsleys Road, Christchurch was sold during the financial year.


At 31 March 2023, the investment property was valued at the purchase price included in a conditional sale and purchase agreement for

property.



73
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


73


11.9 OTHER PAYABLES


2024 2023

$’000 $’000

Accounts payable


20,963 24,743

Employee entitlements (short term)


4,674 5,485

Employee entitlements (long term)


1,459 376

Other payables and accruals


21,256 25,404

48,352 56,008



Carrying value of financial liabilities in other payables 31,443 40,693


The carrying amounts of the Group's financial liabilities in other payables are denominated in the following currencies:


Japanese Yen


116 867

Australian dollars


81 166

New Zealand dollars


31,246 39,660

31,443 40,693


Currency risk

A summarised analysis of the sensitivity of financial liabilities included in other payables to currency risk can be found in note 12.3.3.


Fair value

Due to the short-term nature of the financial liabilities in other payables, their carrying value is assumed to approximate their fair value.


11.10 CONTRACT LIABILITIES


2024 2023

$’000 $’000

Unredeemed debt and PPSR voucher liability



1,036 1,339

Motor vehicle insurance rebate liability



261 223


1,297 1,562



Movement in contract liabilities



Unredeemed debt and PPSR voucher liability



Opening balance



1,339 1,635

Charge/(release) to profit or loss



(303) (296)


1,036 1,339



Motor vehicle insurance rebate liability



Opening balance



223 213

Additions



38 10


261 223


11.11 INVESTMENT IN SUBSIDIARIES


Ownership


Interest Held


2024 2023

Subsidiary


Carly NZ Limited Vehicle subscription services 100.0% 100.0%

DPL Insurance Limited Insurance


100.0% 100.0%

EC Credit Control (Aust) Pty Limited Collection services


100.0% 100.0%

EC Credit Control (NZ) Limited Collection services


100.0% 100.0%

Estate Management Services Limited Collection services


100.0%

100.0%

Oxford Finance Limited Finance


100.0% 100.0%

Payment Management Services Limited Collection services


100.0% 100.0%

Turners Finance Limited Finance


100.0% 100.0%

Turners Fleet Limited Vehicle and commercial goods trade 100.0% 100.0%

Turners Group NZ Limited Auctions


100.0% 100.0%

Turners Property Holdings Limited Property


100.0% 100.0%

Turners Staff Share Plan Trustees Limited Trustee


100.0% 100.0%


74
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


74


All subsidiaries have a balance date of 31 March and, all subsidiaries are incorporated in New Zealand, except for EC Credit Control (Aust)

Pty Limited which is incorporated in Australia.


The Group securitises finance receivables through The Turners Marque Warehouse Trust 1 and the Turners Marque ABS 2023-1 Trust (t

he

Trusts). The Group has power over the Trust, exposure or rights to variable returns from its involvement with the Trusts and the ability to affect

the amount of the Group's returns from the Trusts. Consequently, the Group controls the Trusts and has consolidated the Trusts into the

Group financial statements.


11.12 TRANSACTIONS WITH RELATED PARTIES

Major shareholders, directors and closely related persons to them are considered related parties of the Group.


Key management personnel compensation

The key management personnel are all the

Directors of the Company and the Leadership team. Compensation paid to the Leadership team

in the years ended 31 March 2024 and 31 March 2023 were as follows:


($'000)


Short term Long term Share based



benefits benefits payments Total

$'000 $'000 $'000 $'000

Year ended 31 March 2024 3,780 113 55


3,948

Year ended 31 March 2023


3,686


110 72


3,868


Key management personnel that resigned during the year received no termination benefits and were paid only contractual employ

ment

obligations. Key management do not have any post-employment entitlements.


Directors that resigned during the year did not receive any termination benefits and directors do not have any post-employment entitlements.



The Group has no transactions or loans with key management personnel, other than what is reported above and detailed in the s

tatutory

information section on pages 81 to 84. Directors’ fees are detailed in note 3 and in the shareholder and statutory information section. The

details of the director’s share purchases are included in the statutory and shareholder information section.


11.13 CASH FLOW RECONCILIATIONS



Restated

Reconciliation of net surplus with cash flows from operating activities


2024 2023

$’000 $’000

Profit for the year *



32,966 32,483



Adjustment for non-cash and other items



Impairment charge on finance receivables, reverse annuity mortgages and other receivables

4,627 3,659

Net loss/(profit) on sale fixed assets



(204) (290)

Depreciation and amortisation



11,968 11,478

Capitalised reverse annuity mortgage interest



(291) (287)

Deferred revenues



713 628

Fair value adjustments on assets/liabilities at fair value through profit and loss


(573) (444)

Net annuity and premium change to policyholder’s accounts *



394 (656)

Non-cash adjustments to finance receivables effective interest rates


- (3)

Deferred expenses *



765 1,105

Revaluation loss on investment property



- 150



Adjustment for movements in working capital



Net (increase)/decrease receivables and pre-payments



(1,870) 937

Net decrease in inventories



389 5,923

Net (decrease)/increase in payables



(7,033) 12,580

Net decrease in contract liabilities



(265) (345)

Net increase in finance receivables



(11,117) (6,814)

Net decrease in reverse annuity mortgages



673 572

Net (increase)/decrease of insurance assets at fair value through profit or loss


(2,293) 3,872

Net withdrawals from life investment contracts



(92) (304)

Net increase/(decrease) in deferred tax liability *



2,327 (212)

Net (decrease)/ increase in tax payable



(1,413) 2,760

Cash flows from operating activities

29,671 66,792



* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'


75
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


75





Reconciliation of cash flows arising from financing activities

The table below details changes in the Group's cash flows arising from financing activities, including both cash and non-

cash changes.

Liabilities arising from financing activities are those for which cash flows were, or future cash flows will be classified in the Group's consolidated

statement of cash flows as cash flows from financing activities.



Borrowings

Lease

liabilities

$'000 $'000

Balance as at 31 March 2022 - restated


412,761 28,209



Changes from financing cash flows


(553) -



Other changes



Netted off finance receivables


(173) -

Interest paid


(17,653) (1,548)

Interest expense (excl. accrued interest)


17,653 1,548

Non-cash lease movements


- (1,089)

(173) (1,089)

Balance at 31 March 2023


412,588 27,120



Borrowings

Lease

liabilities

$'000 $'000

Balance at 31 March 2023


412,035 27,120



Changes from financing cash flows


13,283



Other changes



Interest paid


(25,954) (1,483)

Interest expense (excl. accrued interest)


25,954 1,483

Non-cash lease movements


- (2,196)

- (2,196)



Balance at 31 March 2024


425,318 24,924


12. RISK MANAGEMENT


The financial condition and operating results of the Group are affected by key financial and non-financial risks. Financial risks include credit

risk, liquidity risk and market risk and the non-financial risk insurance risk.


Financial instruments by category and insurance assets and liabilities subject to interest rate risk



Restated

Carrying value


2024 2023

$’000 $’000

Financial assets


Financial assets at fair value through profit or loss


Cash and cash equivalents


17,523 11,845

Financial assets at fair value through profit or loss


69,558 66,730

Amortised cost


Trade receivables


7,277 7,800

Finance receivables


430,299 424,621

Other receivables and deferred expenses


10,350 7,739

Reverse annuity mortgages


2,489 2,925

Financial assets at fair value through OCI


Derivative financial instruments


1,774 5,887

Financial assets at fair value through OCI


157 230

539,427 527,777

Insurance assets


Insurance contract assets *

903 964

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

76
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


76



Restated

Carrying value


2024 2023

$’000 $’000

Financial liabilities


Financial liabilities at fair value through profit or loss


Life investment contract liabilities


7,188 7,042

Amortised cost


Other payables


31,443 40,693

Borrowings


425,318 412,035

Lease liabilities


24,924 27,120

488,873 486,890

Insurance liabilities


Insurance contract liabilities * 5,526 5,973


* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts'

12.1 Credit risk

Credit risk is the risk of financial loss to the Group if a counterparty to a financial instrument fails to meet its contractual obligations and

arises

principally from the Group's cash and cash equivalents, financial assets at fair value through profit or loss (excluding equities held in unitised

funds), trade receivables, finance receivables, reverse annuity mortgages, and other receivables.


The Group’s cash and cash equivalents and financial assets

at fair value through profit or loss (excluding equities in unitised funds) are placed

with registered banks.


To manage the credit risk on trade receivables management assesses the credit quality of trade customers, considering

their financial position,

past experience and other factors. Individual risk limits are set based on these assessments. The use of credit limits by trade customers is

regularly monitored by management. Sales to public customers are settled in cash, bank transfer or using major credit cards, mitigating the

credit risk.


To manage credit on finance receivables the Group performs credit evaluations on all customers requiring advances. The approv

al process

considers a number of factors including: borrower’s past performance, ability to repay, amount of money to be borrowed against the security

and the creditworthiness of the guarantor/co-borrower involved.


The Group operates a lending policy with various levels of authority depending on the size of the loan. A lending and credit committee operates,


and overdue loans are assessed on a regular basis by this body.


Risk grades categorise loans according to the degree of risk of financial loss faced and focus

management on the attendant risks. The current

risk grading framework consists of four grades reflecting varying degrees of risk of default and the availability of collateral or other credit risk

mitigation. They are as follows:

• performing – the counterparty has a low risk of default and does not have any past due amounts greater than 30 days;

• doubtful – amount is > 30 days past due or there has been a significant increase in credit risk since initial recognition;

• in default - amount is > 90 days past due or evidence indicating the asset is credit impaired; and

• write-off – there is evidence indicating the debtor is in severe financial difficulty and the Group has no realistic prospect of recovery.



The Group implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The princip

al collateral types for

finance receivables are:

• mortgages over properties, with the maximum loan to value rate being 75%;

• mortgages over residential property

for reverse annuity mortgages, with a maximum loan to value ratio of 30% at inception (no new

reverse annuity mortgages have been advanced since 2009);

• charges over vehicle stock for dealer floorplans;

• chattel paper where the Group acts as a wholesale funder;

• charges over business assets such as equipment; and

• charges over motor vehicles.


For finance receivables secured by collateral, estimates of the value of collateral are assessed at the time of borrowing, an

d are not updated

unless the receivable is being assessed for specific impairment. The allowance for impairment includes the Group's estimate of the value of

collateral held.


For life investment linked contracts the investments credit risk is appropriate for each product and the risk is borne by the policy holder

and

there is no significant risk assumed by the Group.


12.2 Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its obligations associated with financial liabilities as they fall due.


The Group endeavors

to maintain sufficient funds to meet its commitments based on forecasted cash flow requirements. Due to the dynamic

nature of the underlying businesses, flexibility is maintained by having diverse funding sources and adequate committed credit facilities.

Management has internal control processes and contingency plans to actively manage the lending and borrowing portfolios to ensure the net

77
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


77


exposure to liquidity risk is minimised. The exposure is reviewed on an on-going basis from daily procedures to monthly reporting as part of

the Group's liquidity management process.


The liquidity risk for cash flows payable on the life investment contracts liabilities that are unit linked contracts is

managed by holding a pool

of readily tradable investment assets (included in financial assets at fair value through profit or loss) and deposits on call. The liability and

supporting assets have been excluded from the maturity analysis below because there is no contractual or expected maturity date for the life

investment contracts and the readily tradable investment assets offset any liquidity risk. The liquidity risk on other insurance cash flows is

managed by holding designated percentages of insurance reserves in liquid assets such as cash and cash equivalents.


The table below analyses the Group’s financial liabilities and net settled derivative financial instruments into relevant mat

urity groupings based

on the remaining period at reporting date to contractual maturity date. The amounts disclosed in the tables are the contractual and the expected

undiscounted cash flows. Contractual and expected amounts agree, except for borrowing where expected maturity is the facility maturity date.


0-6

months

7-12

months

13-24

months

25-60

months

60+

months Total

$’000 $’000 $’000 $’000 $’000 $’000

2024


Contractual undiscounted cash flows:


Other payables


31,443 - - - - 31,443

Borrowings


48,180 25,671 290,169 101,608 - 465,628

Lease liabilities


3,923 3,827 5,847 9,920 5,126 28,643

83,546 29,498 296,016 111,528 5,126 525,714


Expected undiscounted cash flows:


Other payables


31,443 - - - - 31,443

Borrowings


49,685 27,356 48,324 74,453 477,799 677,617

Lease liabilities


3,923 3,827 5,847 9,920 5,126 28,643

85,051 31,183 54,171 84,373 482,925 737,703


2023


Contractual undiscounted cash flows:


Other payables


40,693 - - - - 40,693

Borrowings


13,099 13,099 414,869 - - 441,067

Lease liabilities


3,905 3,582 6,304 10,852 7,444 32,087

57,697 16,681 421,173 10,852 7,444 513,847


Expected undiscounted cash flows:


Other payables


40,693 - - - - 40,693

Borrowings


13,093 13,093 26,187 78,560 543,021 673,954

Lease liabilities


3,905 3,582 6,304 10,852 7,444 32,087

57,691 16,675 32,491 89,412 550,465 746,734


12.3 Market Risk

Market risk is the risk that changes in market prices, such as interest rates, foreign exchange rates and equity prices, will

affect the Group's

income or the value of its holdings of financial instruments.


12.3.1 Life investment liabilities

The market risk on life investment liabilities is transferred to the policy holder.

The Group earns fees on investment linked policies that are

based on the amount of assets invested and it may receive lower fees should markets fall. The asset allocation for investment linked policies

is decided by the Policy Holder. Refer to note 11.3 for information on the investments in unitised funds that back the life investment liabilities.


12.3.2 Interest rate risk

Interest rate risk is the risk of loss to the Group arising from adverse changes in interest rates. The Group's financing act

ivities are exposed

to interest rate risk in respect of its interest-earning assets and interest-bearing liabilities. Changes to interest rates can impact on the Group's

financial results by affecting the interest earned on these assets and liabilities. Discount rates are used to determine the Group’s life insurance

contacts assets and liabilities not measured under PAA and changes to these rates can impact the value of the insurance contract liabilities.


Interest rates are managed by assessing the demand for funds, new lending, expected debt repayments and maintaining a portfolio of

finance

receivables and liabilities, including derivative financial instruments, with a sufficient spread between the Group's lending and borrowing

activities. Exposure to interest rates is monitored by the Board of Directors monthly.


The interest rates earned on finance receivables are fixed over the term of the contract. When approving interest rates for i

ndividual loan

advances, interest rate risk is measured in accordance with the approved lending policy. The Group uses interest rate swap contracts to

convert a portion of its variable rate debt to fixed rate debt. No exchange of principal takes place. The notional principal amount of interest

rate swaps at 31 March 2024 was $256.9m (2023: $200.0m) and weighted average interest was 3.87% (2023: 2.64%). There was no hedge

ineffectiveness recognised in profit or loss during the period (2023: $nil).


78
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


78


The table below summarises the sensitivity of the Group’s financial assets and liabilities to interest rate risk.




Carrying

amount -1% Profit

-1%

Equity

+1%

Profit

+1%

Equity

$’000 $’000 $’000 $’000 $’000

2024


Financial Assets




Cash and cash equivalents



17,523 (175) (126) 175 126

Financial assets at fair value through profit or loss


69,558

(696) (501) 696 501

Finance receivables



430,299 (4,303) (3,098) 4,303 3,098

Derivative financial instruments



1,774 19 (2,568) (19) 2,511

Reverse annuity mortgages



2,489 (25) (18) 25 18

Insurance assets




Insurance contract assets



903 (143) (103) 135 97




Financial Liabilities




Borrowings



425,318 4,253 3,062 (4,253) (3,062)

Insurance liabilities




Insurance contract liabilities



5,526 445 320 (420) (303)

Total increase/(decrease)


(625) (3,032) 642 2,986




2023


Cash and cash equivalents



11,845 (118) (85) 118 85

Financial assets at fair value through profit or loss


66,730

(667) (480) 667 480

Finance receivables



424,621 (4,246) (3,057) 4,246 3,057

Derivative financial instruments



5,887 (47) (2,595) 33 2,562

Reverse annuity mortgages



2,925 (29) (21) 29 21

Insurance assets




Insurance contract assets



964 (209) (151) 198 142




Financial Liabilities




Borrowings



412,035 4,120 2,966 (4,120) (2,966)

Insurance liabilities




Insurance contract liabilities



5,973 495 356 (468) (337)

Total increase/(decrease)


(701) (3,067) 703 3,044


12.3.3 Currency risk

Currency risk is the risk of financial loss to the Group arising from fluctuations in exchange rates between different currencies. The Group

has

exposure to the Australian Dollar (‘AUD’) through EC Credit Control (Aust) Pty Limited and Japanese Yen (‘JPY’) from the purchase of motor

vehicle inventory.


To ensure the net exposure to EC Credit Control (Aust) Pty Ltd, which has AUD as its functional currency, is kept to an accep

table level, the

Group has a comprehensive transfer pricing policy and converts the AUD unredeemed voucher liability into a NZD liability by selling the AUD

liability to the New Zealand entity that will be providing the relevant services to settle the liability when the voucher is redeemed.


The Group limits its exposure to JPY by hedging

the anticipated cash flows (mainly purchased inventory) when the commitment is made. All

projected purchases qualify as ‘highly probable’ forecast transactions for hedge accounting purposes.


The table below summarises the Group’s financial exposure to currency risk.


2024 2023

in NZD'000 NZ$'000 NZ$'000

Net exposure to AUD


671 997

Net exposure to JPY 116 867


In NZD'000 -10%

Profit

-10%

Equity

+10%

Profit

+10%

Equity

2024




AUD




- 75 - (61)

JPY




(171) (123) 204 147




2023




AUD



- 111 - (91)

JPY


206 149 (169) (178)

79
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


79




12.4 Insurance risk

Insurance risk is the risk of financial loss in the insurance business due to the uncertainty of future events and claims. The Group manages this

risk through various strategies to ensure the Group can meet its obligations to policyholders while maintaining financial stability and profitability.


Life insurance

Life risk management activities involve managing risks concerned with the pricing, acceptance and management of the mortality, and longevity

risks accepted from policyholders. These risks are controlled using underwriting procedures and adequate premium rates and policy charges,

all of which are approved by the Actuary. Tight controls are also maintained over claims management practices to ensure the correct and

timely payment of insurance claims.


Non-life insurance

Non-life risk management activities include prudent underwriting, pricing, and management of risk, together with claims management,

reserving and investment management. The objective of these disciplines is to enhance the financial performance of the insurance operations

and to ensure sound business practices are in place for underwriting risks and claims management.


Claims

Variations in claim levels will affect reported profit and equity. The impact may be magnified if the variation leads to a change in actuarial

assumptions which cannot be absorbed within the present value of planned margins for a group of related products. Insurance risk may arise

through the reassessment of the incidence of claims, the trend of future claims and the effect of unforeseen events, such as epidemics.

Insurance risk is controlled by ensuring underwriting standards adequately identify potential risk, retaining the right to amend premiums on

risk policies where appropriate and purchasing reinsurance. The experience of the Group's life insurance business is reviewed regularly.


The table below illustrates how changes in key assumptions would impact the reported profit and liabilities of the Group:



Effect on life

risk

Effect on life

risk

Effect on

Change in key assumptions ($'000)

contract assets contract

liabilities

future profit

2024


Increase in expenses of 10%


- 13 (13)

Decrease in expenses of 10%


- (13) 13

Increase in mortality by 10%


(5) (27) 22

Decrease in mortality by 10%


5 27 (22)

Increase in cancellation rates by 10%


(12) (25) 13

Decrease in cancellation rates by 10% 12 25 (13)


2023




Increase in expenses of 10%


- 25 (25)

Decrease in expenses of 10%


- (25) 25

Increase in mortality by 10%


50 (29) 79

Decrease in mortality by 10%


(49) 29 (78)

Increase in cancellation rates by 10%


6 (21) 27

Decrease in cancellation rates by 10% (6) 21 (27)


12.5 Assets and liabilities carried at fair value

The fair value of assets and liabilities carried at fair value as well as the methods used to calculate fair value are summarised in the table

below.

Level 1 the fair value is calculated using quoted prices in active markets.

Level 2 the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either

directly (as prices) or indirectly (derived from prices).

Level 3 the fair value is estimated using inputs for the asset or liability that are not based on observable market data.



Level 1 Level 2 Level 3 Total

$’000 $’000 $’000 $’000

2024


Fair value assets:




Financial assets at fair value through profit or loss - insurance


- 7,508 - 7,508

Financial assets at fair value through profit or loss - term deposits


61,975 - - 61,975

Derivative financial instruments


- 1,774 - 1,774


61,975 9,282 - 71,257






80
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2024

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2024


80




Level 1 Level 2 Level 3 Total

$’000 $’000 $’000 $’000

2023


Fair value assets:


Financial assets at fair value through profit or loss - insurance


- 7,305 - 7,305

Financial assets at fair value through profit or loss - term deposits


59,425 - - 59,425

Investment property


- - 5,800 5,800

Derivative financial instruments


- 5,887 - 5,887


59,425 13,192 5,800 78,417


Fair value - insurance

The financial assets

in this category back life investment contract liabilities and are investments in managed funds. The fair value of the

investments in the managed funds are determined by reference to published exit prices, being the redemption price based on the market price

quoted by the fund manager, ANZ New Zealand Investments Limited (refer note 12.3.1).


Fair value - term deposits and fixed interest securities

Term deposits are recognised at fair value based on the interest rate set at inception of the term deposit (refer note 12.3.2).


These financial assets are exposed to interest rate risk as disclosed above.


Derivative financial instruments

The fair value of forward exchange contracts is determined using forward exchange rates at balance date, with the

resulting value discounted

to present value. The fair value of interest rate swaps is calculated as the present value of estimated future cash flows based on observable

yield curves.


During the year there were no movements of fair value assets or liabilities between levels of the fair value hierarchy.


13. COMMITMENTS AND CONTINGENT LIABILITIES


Capital Expenditure:

At the reporting

date the Group had commitment for $15,457,000 for the purchase of two sites (2023: $4,400,000 capital commitment for the

development of one site).


Future Lease Commitments:

The Group has 2 lease commitments commencing after the balance date (2023: nil).


The Group has other material commitments or contingent liabilities at the reporting date.


14. EVENTS SUBSEQUENT TO REPORTING DATE


The Group had no reportable events subsequent to reporting date (2023: the Group announced the adoption of a Dividend Reinvestment

Plan on 23 May 2023).

81
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

STATUTORY INFORMATION

Turners Automotive Group Limited

Statutory Information


81


Directors’ remuneration and other benefits for the financial year ended 31 March 2024.


Directors’ fees

$

DPL

1


$

ARMS

2

$

LCC

3


$

Grant Baker 190,000

Martin Berry 95,000

Matthew Harrison 95,000 20,000

Lauren Quaintance 95,000 20,000

Alistair Petrie 95,000 10,000 10,000

John Roberts 95,000 20,000 20,000 10,000

Antony Vriens 95,000 40,000 10,000


1. Directors’ fees for DPL Insurance Limited

2. Fees for serving on the Audit, Risk Management and Sustainability Committee

3. Fees for serving on the Lending and Credit Committee


Specific disclosure of interest

Grant Baker disclosed that he had a potential conflict of interest in relation to sponsorship arrangements between Turners and Liam Lawson

Management Limited, due to his directorship of that company.


Dealings in Turners Automotive Group Limited shares by Directors



Date of

transaction


Shares

(disposed)/acquired

Consideration

(received)/ paid $


Nature of relevant interest

Alistair Petrie 16/06/2023 470,000 1,214,500 Note 1

John Roberts 28/07/2023 1,838 6,507 Registered holder and beneficial owner

Alistair Petrie 28/07/2023


195,281 691,295 Note 1

John Roberts 27/10/2023 1,389 5,681 Registered holder and beneficial owner

Alistair Petrie


27/10/2023 147,541 603,443 Note 1

Grant Baker 14 & 15/12/2023 (450,000) (2,107.514) Note 2

Matthew Harrison 15/12/20223 (207,000) (968,760) Note 3

Alistair Petrie 26/01/2024 137,765 611,677 Note 1

John Roberts 26/01/2024 1,296 5,754 Registered holder and beneficial owner

Martin Berry 1 – 14/03/2024 (95,209) (449,650) Registered holder and beneficial owner

Alistair Petrie 27/03/24


134,646 619,372 Note 1

John Roberts 27/03/2024 1,268 5,833 Registered holder and beneficial owner

Martin Berry 15 – 28/03/2024 (126,124) (583,855)







Registered holder and beneficial owner

Notes:

1. Controller of shares held by Bartel Holdings Limited. Alistair Petrie is the legal owner of 100% of the shares in Bartel Holdings Limited.

2. Grant Baker as a joint trustee of the Baker Investment Trust No. 2 holds 20% or more of the shares in Montezemolo Holdings Li

mited

and has the power to control dealings and, where applicable, voting of the shares held by Montezemolo Holdings Limited.

3. Beneficial owner of shares held by Harrigens Investments Limited.



Directors’ relevant interest in quoted shares as at 31 March 2024



Shares

Grant Baker 6,000,000

Martin Berry 278,667

Matthew Harrison 4,972,294

Alistair Petrie 11,267,886

John Roberts 105,691

Antony Vriens 7,800


 Mr Petrie

controls 11,227,875 shares held by Bartel Holdings Limited in a trustee capacity (so does not have beneficial ownership of

those shares) and 40,011 shares as beneficial owner.

82
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

STATUTORY INFORMATION

Turners Automotive Group Limited

Statutory Information


82



Other Directorships

Mr Baker and Mr Harrison are directors of Turners Staff Share Plan Trustees Limited which acts as Trustee of the Employee Share Purchase

Scheme Trust.


The following represents interests of directors in other companies as disclosed to Turners Automotive Group Limited and enter

ed in the

Interests Register:


Grant Baker

The Home Bakery Limited

Montezemolo Holdings Limited

The Good Brand Company Limited

Velocity Capital GP Limited

Baker Consultants Limited

King Honey Limited

Me Today Limited

Stoneleigh Forestry Limited

MTL Securities Limited

Liam Lawson Supporters GP Limited

Liam Lawson Supporters GP Number 2 Limited

Liam Lawson Management Limited


Matthew Harrison

HDK Construction Limited

Harrigens Investments Limited

JHFT Trustees Limited

Northco Housing Group Limited

HDK Property Company Limited

HD Property Company Limited

Farne Investments Limited

MJH Consultants Limited

Harrigens Trustees Limited

Hawke's Bay Legal trustees (Harrison Trusts) Limited


Alistair Petrie

Jellicoe Enterprises Limited

Smiling Cabbage Limited

Puketapu Properties Limited

Bartel Holdings Limited

Darling Group Holdings Limited

26 Seasons Limited


Lauren Quaintance

Crusaders (GP) Limited

Christchurchnz Limited

Christchurchnz Holdings Limited


John Roberts

Global Strategic Services Limited

Centrix Group Limited

Apollo Foods Limited


Anton Vriens

Me Today Limited

Cropt Apparel Limited

Gut Cancer Foundation Limited



Employee remuneration

During the financial year ended 31 March 2024, the number of employees or former

employees of the Group, not being directors of Turners

Automotive Group Limited, who received remuneration and other benefits in their capacity as employees, the value of which exceeded

$100,000 for the year was as follows:


Remuneration range 2024 2023 Remuneration range 2024 2023

100,000 - 109,999

42

38 270,000 - 279,999

-

2

110,000 - 119,999

20

16 280,000 - 289,999

1

1

120,000 -

129,999

33

20 290,000 - 299,999

3

2

130,000 - 139,999

19

16 300,000 - 309,999

-

1

140,000 - 149,999

14

10 310,000 – 319,999

-

1

150,000 - 159,999

10

7 330,000 – 339,999 2 -

160,000 - 169,999

11

8 340,000 - 349,999 1 1

170,000 - 179,999

3

3 360,000 – 369,999 2 -

180,000 - 189,999

7

5 370,000 - 379,999 - 1

190,000 - 199,999

5

2 420,000 – 429,999 - 1

200,000 - 209,999

2

1 480,000 - 489,999 - 1

210,000 - 219 999

1

2 500,000 - 509,999 - 1

220,000 - 229,999

-

2 510,000 - 519,999 1 -

230,000 - 239,999

2

- 830,000 - 839,999 1 1

240,000 - 249,999

1

3 1,300,000 – 1,309,999 1 -

250,000 - 259,999

-

1

1,530,000 – 1,539,999 - 1

260,000 – 269,999

2

1









83
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

STATUTORY INFORMATION

Turners Automotive Group Limited

Statutory Information


83


LISTINGS

The Company's shares are listed on the NZX Main Board operated by NZX Limited (NZX) and as a foreign exempt entity on the Australian

Securities Exchange operated by ASX Limited (ASX).


TOP 20 ORDINARY SHAREHOLDERS AS AT 31 MAY 2024

The following table shows the names and holdings of the 20 largest holdings of quoted ordinary shares (TRA) of the Company as at 31 May

2024.


Rank Name Shares

% of Issued

shares

1 Bartel Holdings Limited 11,227,875 12.71

2 Custodial Services Limited <A/C 4> 7,112,466 8.05

3 Montezemolo Holdings Limited 6,000,000 6.79

4 Harrigens Trustees Limited 4,972,294 5.63

5 National Nominees Limited - NZCSD <NNLZ90> 3,749,448 4.24

6 BNP Paribas Nominees (NZ) Limited - NZCSD <BPSS40> 2,567,257 2.91

7 FNZ Custodians Limited 2,454,656 2.78

8 HSBC Nominees (New Zealand) Limited - NZCSD <HKBN90> 2,271,996 2.57

9 Stephen John Sinclair & Jacqueline Margaret Sinclair & Roger Frederick Wallis <The

Sinclair Investment A/C> 2,021,461 2.29

10 Glenn Arthur Duncraft 1,269,565 1.44

11 Accident Compensation Corporation - NZCSD <ACCI40> 1,269,218 1.44

12 John Jeffers Harrison 1,253,782 1.42

13 Forsyth Barr Custodians Limited <1-CUSTODY> 1,223,222 1.38

14 JBWere (NZ) Nominees Limited <NZ Resident A/C> 1,189,850 1.35

15 Paul Anthony Byrnes 1,100,000 1.24

16 MMC - Queen Street Nominees Ltd ACF Salt Funds Management <SALT FUNDS

MANAGEMENT> 1,036,730 1.17

17 PT (Booster Investments) Nominees Limited 891,243 1.01

18 TEA Custodians Limited Client Property Trust Account - NZCSD <TEAC40> 807,911 0.91

19 Ace Finance Limited 604,966 0.68

20 Cushla Mary Smithies 542,841 0.61



SPREAD OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2024


Range Total Holders Shares

% of Issued

capital

1 – 999 1,642 719,018 0.81

1,000 - 1,999 772 1,040,201 1.18

2,000 - 4,999 928 2,828,445 3.20

5,000 - 9,999 504 3,335,702 3.78

10,000 - 49,999 673 13,109,270 14.84

50,000 - 99,999 68 4,432,579 5.02

100,000 - 499,999 47 8,801,939 9.96

100,000 - 499,999 5 3,366,715 3.81

1,000,000 plus 16 50,719,820 57.40

4,655 88,353,689 100.00




84
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

STATUTORY INFORMATION

Turners Automotive Group Limited

Statutory Information


84



DOMICILE OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2024



Shareholders

number % Shares number %

New Zealand 4,462 95.85 84,830,679 96.01


Australia 102 2.20 3,100,030 3.51

Other 91 1.95 422,980 0.48

Total 4,655 100.00 88,353,689 100.00


SUBSTANTIAL PRODUCT HOLDERS

The following information is given under section 293 of the Financial Markets Conduct Act 2013.



As at

31 March 2024 the following shareholders are registered by the company as Substantial Product Holders in the Company, having

disclosed a relevant interest in quoted voting products under the Financial Markets Conduct Act 2013.


Range Shares

% of Issued

capital

Bartel Holdings Limited 11,227,875 12.71

Montezemolo Holdings Limited 6,000,000 6.79

Harrigens Trustees Limited 4,972,294 5.63



The total number of quoted voting products of the company on issue at 31 March 2024 was 88,353,689 paid ordinary shares.

85
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT

CORPORATE GOVERNANCE REPORT

FY24 CORPORATE GOVERNANCE REPORT

Turners’ Board of Directors has adopted a corporate governance framework which encourages the highest standards of ethical

conduct and provides accountability and control systems commensurate with the risks involved.

The framework has been guided by the principles and recommendations set out in the NZX Corporate Governance Code (1 April

2023) (NZX Code) and the requirements set out in the NZX Listing Rules. The Board considers that this framework and

governance practices for the year ended 31 March 2024 are generally in line with the NZX Code, except as stated below:

• Recommendation 2.5: An issuer should have a written diversity policy which includes requirements for the Board or relevant

committee of the Board to set measurable objectives for achieving diversity. Turners has a diversity policy which encourages

a culture of diversity and inclusiveness at Turners. While no measurable objectives are in place, the Board requires

management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board also uses

tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing and

respecting differences to establish benchmark measures and progress.

• Recommendation 2.8: A majority of the Board should be independent Directors. For three days from 31 March 2023 to 3

April 2023, the Board consisted of three independent and three non-independent, non-executive Directors. An additional

independent Director was appointed from 3 April 2023. The non-executive Directors are not involved in the day-to-day

operations of Turners and do not have significant influence over operational decisions. Independent director, Martin Berry,

stepped down from the Board from 31 March 2024. At the current time, there are an equal number of independent and non-

independent directors. Turners remains in compliance with the NZX Listing Rules regarding Board composition, in that there

are at least two independent directors.

• Recommendation 2.9: An issuer should have an independent chair of the Board. The chair of the Board is Grant Baker, who

has been deemed to be a non-independent Director due to his 6.79% shareholding in Turners. This is the only reason the

Board considers Grant to be non-independent, having considered a range of other factors including tenure and related party

relationships. As such, his interests are directly aligned with all shareholder interests. The Chair is not the Chief Executive

Officer (CEO) of Turners, is not involved in the day to day running of the business and does not have significant influence

over operational decisions.

• Recommendation 3.3 and 3.4: An issuer should have a remuneration committee and a nomination committee. Due to the

size of the Turners’ Board, these matters are dealt with by the full Board.

Turners will continue to monitor best practice in the governance area and update its policies to ensure it maintains the most

appropriate standards.

The information in this report is current as at 27 June 2024 and has been approved by the Board of Turners.

The Turners’ Corporate Governance Code and other key policies are available on the Turners Automotive Group Limited website:

https://www.turnersautogroup.co.nz/corporate-governance/


PRINCIPLE 1 – ETHICAL STANDARDS

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for

these standards being followed throughout the organisation.

Code of Ethics

The Board recognises that high ethical standards and behaviours are central to good corporate governance, and it is committed

to the observance of Turners’ Code of Ethics. The Code of Ethics is the framework of standards by which Directors, employees,

contractors for personal services and advisers to Turners and its related companies are expected to conduct their professional

lives. It was last reviewed by the Board in July 2023.

The Code of Ethics is intended to facilitate decisions that are consistent with Turners values, business goals and legal and policy

obligations, thereby enhancing performance outcomes, brand value and investor confidence. It covers conflicts of interest, gifts,

confidentiality, corporate opportunities, behaviour, proper use of assets and information and compliance with laws and policies.

The Board believes that all Directors conformed to the Code of Ethics during the 2024 financial year.

A copy of the Code of Ethics is provided to all new employees at the start of the employment, is available on internal Group

intranet, and on the Turners’ website. Employees also receive an annual reminder to familiarise themselves with the policy.

Turners will include ethics training for all employees in its Learning Management System by the end of FY24, and then once

every three years or in any year the Code of Ethics is materially amended. Employees are expected to report any breaches, in

line with the processes outlined in the Code of Ethics. Any breach will be dealt with in a consistent and even-handed manner and

are reported to the Board. Turners has a Whistle Blower Policy to allow employees to raise the alarm on concerns they may have

over serious wrong doings without fear of retribution from their colleagues or employer.

Turners has a Quoted Financial Product Trading Code of Conduct to mitigate the risk of insider trading in Turners financial

products by employees and Directors. A copy of this is available on Turners’ website. Additional trading restrictions apply to

86
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

86


Restricted Persons including Directors and certain employees. Details of Directors’ share dealings are on page 81 of the 2024

Annual Report.

No donations were made to any political parties in FY24.


PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and

perspectives.

The Turner’ ‘Board is responsible for setting the strategic direction of Turners, overseeing the financial and operational controls

of the business, putting in place appropriate risk management strategies and policies and enhancing its value for shareholders

in accordance with good corporate governance principles.

Board Charter

In addition to the Turners Corporate Governance Code, the Turners Board also operates under a written charter which sets out:

• the structure of the Board;

• the role and responsibilities of Directors;

• procedures for the nomination, resignation and removal of Directors;

• procedures to ensure that the Board meets regularly, conducts its meetings in an efficient and effective manner; and

• procedures to ensure that each Director is fully empowered to perform his or her duties as a Director of Turners and to fully

participate in meetings of the Board.

Day to day management of Turners is undertaken by the executive team under the leadership of the Chief Executive Officer,

through a set of delegated authorities which are reviewed annually.

In discharging their duties, Directors have direct access to and may rely on information, financial data and professional or expert

advice provided by Turners’ senior management and external advisers. Directors have the right, with the approval of the Chair or

by resolution of the Board, to seek independent legal or financial advice at the expense of Turners for the proper performance of

their duties.

Newly elected Directors are expected to familiarise themselves with their obligations under the constitution, Board Charter,

Turners Corporate Governance Code and the NZX Listing Rules. Training is also provided to new and existing Directors where

required to enable Directors to understand their obligations.

Nomination and appointment of Directors

The number of elected Directors and the procedure for their retirement and re-election at Annual Shareholder Meetings is set out

in Turners Constitution. Turners considers that the nomination process for new Director appointments is the responsibility of the

whole Board, and it does not have a separate nomination committee. The Board takes into consideration tenure, capability,

independence, diversity and skills when reviewing Board composition and new appointments.

Directors will retire and may stand for re-election by shareholders every three years, in accordance with the NZX Listing Rules.

A Director appointed since the previous annual meeting holds office only until the next annual meeting but is eligible for re-election

at that meeting. At the Annual Shareholders’ Meeting on 23 August 2023, John Roberts and Matthew Harrison were re-elected

as Directors and Lauren Quaintance was elected as a director.

Turners supports the Emerging Directors programme and views it as an excellent way of building Board talent, knowledge and

expertise and ensuring there is a succession plan in place when required. In line with this, Lauren Quaintance, who was selected

as an Emerging Director in October 2021, was appointed to the Board as an independent Director from 3 April 2023.

Written agreements with newly appointed Directors

When a director is newly appointed, Turners will enter into a written agreement with them setting out the terms of their

employment/appointment. Turners has arranged policies of Directors’ and officers’ liability insurance which, with a Deed of

Indemnity entered with all Directors, ensure that generally Directors will incur no monetary loss because of actions undertaken

by them as Directors. Certain actions are specifically excluded, for example, the incurring of penalties and fines which may be

imposed in respect of breaches of the law.


87
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

87


Board composition and Director information

Information on Board members attendance at Board meetings and independence, is disclosed annually in the Turners’ Annual

Report.

For the FY24 year, the Board comprised of se ven Directors, four independent Directors and three non-executive Directors

including a non-executive Chair.

• Grant Baker, non-executive Chair: Appointed 10 September 2009.

• Martin Berry, independent Director: Appointed 17 August 2018; resigned 31 March 2024.

• Matthew Harrison, non-executive Director: Appointed 12 December 2012.

• Alistair Petrie, non-executive Director: Appointed 24 February 2016.

• John Roberts, independent Director: Appointed 1 July 2015.

• Antony Vriens, independent Director: Appointed 12 January 2015.

• Lauren Quaintance , independent Director: Appointed 3 April 2023.

Information on each Director is available on the Turners’ website https://www.turnersautogroup.co.nz/about/

The table below summarises the current key skills and experience of the Board.

Industry knowledge/experience Highly skilled Moderately skilled

Industry & sector knowledge

- Auto retail

⬤⬤⬤⬤

◯◯

- Finance

⬤⬤⬤⬤⬤


- Insurance

⬤⬤⬤⬤

◯◯

- Credit management

⬤⬤⬤

◯◯◯

Technology/digital

⬤⬤⬤⬤

◯◯

Entrepreneurial growth and transformation

⬤⬤⬤⬤⬤


Sales, marketing and brand experience

⬤⬤⬤⬤⬤


People, culture and employee relations

⬤⬤⬤⬤⬤⬤


Finance and capital markets

⬤⬤⬤⬤

◯◯

Risk management and regulatory ⬤⬤⬤⬤⬤


Governance

⬤⬤⬤⬤⬤⬤


ESG

⬤⬤⬤

◯◯◯

Climate

⬤⬤⬤

◯◯◯


Director independence

For the FY24 year the majority of Turners’ Board were independent Directors. For a director to be an independent Director, the

Board has determined that the relevant Director must not be an executive of Turners and must have no disqualifying relationships.

The Board follows the guidelines of the NZX Code. In particular, the Board takes into consideration shareholdings in Turners,

tenure and other relationships and assesses whether a director’s interest, position, association or relationship might interfere, or

might reasonably be seen to interfere, with that Director’s capacity to bring an independent judgment to bear on issues before

the Board, to act in the best interests of Turners and to represent its shareholders generally. The Board assesses the

independence of Directors on their appointment and at least annually thereafter.

The Board has determined, based on information provided by directors regarding their interests, which has been evaluated

against the criteria in the Board Charter, that as at 31 March 2024 and the date of this Annual Report, Grant Baker, Matthew

Harrison and Alistair Petrie are not independent directors, owing to their personal or related shareholdings in Turners. The Board

feels that these investments further align directors’ interests with those of shareholders. Arrangements are in place to ensure

possible conflicts of interest are mitigated.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

88



Independent director, Martin Berry, stepped down from the Board from 31 March 2024. At the current time, there are an equal

number of independent and non-independent directors on the Board. Turners is in compliance with the NZX Listing Rules

regarding Board composition, in that there are at least two independent directors.

While the Board is very active, non-executive Directors are not involved in the day to day running of the business and have no

influence over operational decisions. Directors are all elected based on the value they bring to the Board and against set criteria

detailed in Turners’ Corporate Governance Code. The Board believes that the current Directors provide valuable expertise and

experience and offer complementary skill sets. The mix of long-standing and newer Directors ensures that continuity of knowledge

and organisational memory is balanced with fresh perspectives.

Director’s interests are disclosed on pages 81 to 84 of the 2024 Annual Report.

The Chair is not the CEO of Turners, is not involved in the day to day running of the business and does not have significant

influence over operational decisions.

Board Meetings and Attendance

The Board has 11 scheduled meetings a year. The table below sets out Directors’ attendance at Board and Committee meetings

during FY24. In total, there were 12 Board meetings; 10 Audit, Risk Management & Sustainability Committee meetings; and 5

Lending and Credit Committee meetings.

Board

Audit, Risk Management &

Sustainability committee

Lending & Credit

committee

Total Number of Meetings

Held

12 10 5

Grant Baker 12

Martin Berry 7

Matthew Harrison 12 5

Alistair Petrie 12 9 4

John Roberts 12 10 5

Antony Vriens 12 10

Lauren Quaintance 10


Diversity

Turners believes that diversity and inclusion of background, experiences, thoughts and ways of working lead to greater creative

and innovative solutions which ultimately lead to a superior outcome for its stakeholders socially, economically and

environmentally. Diversity in Turners includes (but is not limited to) the following: gender, race, ethnicity and cultural background,

thinking, physical capability, age, sexual orientation, and religious or political belief.

Turners’ Diversity and Inclusion Policy is available on the Turners website. While no measurable objectives are in place, the

Board requires management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board

also uses tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing

and respecting differences to establish benchmark measures and progress. The regular staff survey includes questions on

equality with respondents rating Turners 9.4 out of 10 for diversity and inclusion (D&I).

As part of its ESG goals, Turners is working to promote a diverse and inclusive culture across the business. A Diversity and

Inclusion Committee was established in September 2022 and D&I training has been undertaken by the Leadership team and will

be rolled out across the business this year. Turners is also looking to rollout remuneration benchmarking to enable better

measurement of gender pay equality.





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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

89


As at 31 March 2024, the gender balance of Turners Directors and people was as follows:

31 March 2024 31 March 2023

Female Male Gender-

diverse

Female Male Gender-

diverse

Directors 1 6 - - 6 -

Emerging Director - - - 1 - -

Senior Leadership 7 33 - 7 35 -

Management 48 52 38 47

Other Employees 274 304 223 270


Board Training and Performance

Turners encourages all Directors to undertake appropriate training and education so that they may best perform their duties. This

includes attending presentations on changes in governance, legal and regulatory frameworks; attending technical and

professional development courses; and attending presentations from industry experts and key advisers. In addition, Directors

receive updates on relevant industry and company issues, and briefings from key executives.

The Board regularly considers individual and collective performance, together with the skill sets, training and development and

succession planning required to govern the business. A self-evaluation was conducted by the Chair in FY24.


PRINCIPLE 3 – BOARD COMMITTEES

The Board should use committees where this will enhance its effectiveness in key areas, while still retaining Board

responsibility.

The Board has constituted two standing Committees being the Audit, Risk Management and Sustainability Committee and the

Lending and Credit Committee. Due to the size of the Turners’ Board, remuneration and director nomination and appointment

matters are dealt with by the full Board.

Committees allow issues requiring detailed consideration to be dealt with separately by members of the Board with specialist

knowledge and experience, thereby enhancing the efficiency and effectiveness of the Board. However, the Board retains ultimate

responsibility for the functions of its committees and determines their responsibilities.

The Committees meet as required and have terms of reference (Charters), which are approved and reviewed by the Board.

Minutes of each Committee meeting is forwarded to all members of the Board, who are all entitled to attend any Committee

meeting. Management may only attend committee meetings at the invitation of the Committee. Committee performance is

reviewed on a regular basis.

Each Committee is empowered to seek any information it requires from employees in pursuing its duties and to obtain

independent legal or other professional advice. The membership and performance of each Committee is reviewed annually. From

time to time, special purpose committees may be formed to review and monitor specific projects with senior management.

Audit, Risk Management & Sustainability Committee (ARMS Committee)

The role of the ARMS Committee is to assist the Board in carrying out its responsibilities relating to Turners’ risk management

and internal control framework, the integrity of its financial reporting, and Turners’ internal and external auditing processes and

activities. This responsibility includes providing the Board with additional assurance about the quality and reliability of the financial

information issued publicly by Turners. All matters required to be addressed and for which the Committee has responsibility were

addressed during the reporting period. In addition, the Committee oversees the strategies, activities and performance regarding

sustainability, corporate social responsibility and the environment.

The Committee is comprised solely of non-executive Directors of Turners, has three members, has a majority of independent

Directors and has at least one Director with an accounting or financial background. The Chair of the committee is not the Chair

of the Board and does not have a long-standing association with Turners’ external audit firm as a current, or retired, audit partner

or senior manager at that firm.

Management and employees may only attend meetings at the invitation of the Committee and the Committee routinely has

Committee-only time with the external and internal auditors without management present. The Committee Charter is available as

Appendix B in the Turners Corporate Governance Code.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

90


Members as at 31 March 2024 were John Roberts (Chair), Antony Vriens and Alistair Petrie. Their qualifications and experience

can be found on the Turners; website https://www.turnersautogroup.co.nz/about/ .

Lending and Credit Committee

The Lending and Credit Committee assists the Board in fulfilling its responsibilities by providing oversight of the credit risk

management of Oxford Finance, Turners’ finance subsidiary, including reviewing internal credit risk policies and recommending

portfolio limits for Board approval. It is also responsible for reviewing the quality and performance of the finance business’ portfolio.

The Lending and Credit Committee is governed by a charter which is available on the Group’s website.

The Lending and Credit Committee members as at 31 March 2024 were Matthew Harrison (Chair), Alistair Petrie and John

Roberts.

Takeovers

Turners is prepared in the event of a takeover. The Board has adopted a written Takeover Response Policy (contained within the

Turners Corporate Governance Code) to follow if a takeover notice or scheme of arrangement proposal is imminent. This policy

would involve Turners forming an Independent Takeover committee to oversee disclosure and response, and engaging expert

legal and financial advisors to provide advice on procedure.


PRINCIPLE 4 – REPORTING AND DISCLOSURE

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures.

Continuous Disclosure Policy

Turners’ Directors are committed to keeping investors and the market informed of all material information about Turners and its

performance and ensuring compliance with applicable legislative and the NZX Listing Rules. The release of material information

is guided by the Reporting and Disclosure section in Turners Corporate Governance Code, and the Turners Continuous

Disclosure Policy, which are available to view on Turners’ website.

Copies of other key governance documents are also available on Turners’ website.

In addition to all information required by law, Turners also seeks to provide sufficiently meaningful information to ensure

stakeholders and investors are well informed, including financial and non-financial information.

Reporting

The Board demands integrity in reporting, and in the timeliness and balance of disclosures. Turners seeks to provide clear,

concise financial statements and recognises the value of providing shareholders with financial and non-financial information,

including information on environmental, social and governance (ESG) matters.

The Board is responsible for ensuring that the financial statements give a true and fair view of the financial position of Turners

and have been prepared using appropriate accounting policies, consistently applied and supported by reasonable judgements,

estimates and for ensuring all relevant financial reporting and accounting standards have been followed.

The Board requires that, prior to its approval of financial statements, the CEO and CFO certify that, in their opinion Turners’

financial records have been properly maintained and the financial statements comply with the appropriate accounting standards

and give a true and fair view of the financial position and performance of Turners, and that their opinion has been formed on the

basis of a sound system of risk management and internal control, which is operating effectively.

Turners has not adopted a formal ESG framework but has instead selected key matters to report on. Turners is reporting against

the mandatory climate-related disclosures regime for the first time in FY24. This will be available on

https://www.turnersautogroup.co.nz/climate-related-disclosure/ by 31 July 2024. Turners has an ESG Policy in section 14 of

Turners’ Corporate Governance Code.

Turners is committed to using its resources responsibly and will look for opportunities to reduce any negative environmental risk

or impact from business operations, products and services. Turners is committed to providing fair and responsible products and

services that includes adherence to the Responsible Lending Code, the Responsible Credit-Related Insurance Code, Insurance

(Prudential Supervision) Act 2010 and various other Acts.

The Board encourages diversity and adheres to its Modern-Day Slavery Statement and will not knowingly participate in business

situations where Turners could be complicit in human rights and labour standard abuses.

Turners discusses its strategic objectives and its progress against these in the Chair and CEO’s commentary in shareholder

reports, and at other investor events during the year including investor presentations and the Annual Shareholders’ Meeting.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

91




PRINCIPLE 5 – REMUNERATION

The remuneration of Directors and executives should be transparent, fair and reasonable.

The Board promotes the alignment of the interests of the Directors, the CEO and management with the long-term interests of

shareholders. Remuneration policies and structure are reviewed regularly to ensure remuneration of management and Directors

is fair and reasonable in a competitive market for the skills, knowledge and experience required by Turners.

The Board recognises that it is desirable that executive remuneration (including executive Directors) should include an element

dependent upon the performance of both Turners and the individual and should be clearly differentiated from non-executive

Director’s remuneration.

Details of Directors and executives’ remuneration and entitlements for the 2024 financial year are detailed on pages 74 and 81

of the Annual Report.

The Remuneration Policy is included in section 10 of Turners Corporate Governance Code. Turners does not have a remuneration

committee and matters pertaining to remuneration are dealt with by the full Board.

Director Remuneration

The total remuneration pool available for Directors is fixed by shareholders. The Board determines the level of remuneration paid

to Directors from the approved collective pool. Directors also receive reimbursement for reasonable travelling, accommodation

and other expenses incurred while performing their duties. The annual fee pool limit is $920,000 and was approved by

shareholders at the annual meeting in August 2023. Any proposed increases in non-executive Director’s fees and remuneration

will be put to shareholders for approval. If independent advice is sought by the Board, it will be disclosed to shareholders as part

of the approval process. Board policy is that no sum is paid to a Director upon retirement or cessation of office.

While there is no formal requirement, most of Turners’ Directors either directly or indirectly own shares in Turners. The Directors

do not receive any performance or equity-based remuneration. Details of shareholdings are on page 81 of 2024 Annual Report.

Board Remuneration

• Chair $190,000

• Non-executive Director $95,000

• Chair of DPL Insurance Limited $40,000

• Directors of DPL Insurance $20,000

• Committee Chair $20,000

• Committee Member $10,000

DPL Insurance is legally required to operate a separate Board because it holds an insurance license with the Reserve Bank of

New Zealand. Antony Vriens is the current Chair of the DPL Insurance Board and is also a non-executive Director of Turners.

Details of individual Directors’ remuneration are detailed on page 81 of the 2024 Annual Report. Turners does not pay fees upon

retirement of Directors.

Executive Remuneration

Executive remuneration consists of a fixed base salary, a variable short-term bonus paid annually and a long-term incentive,

being a Share Option Plan. The short-term bonus is measured against a profit incentive target which is based on an annual profit

budget for the relevant business including a stretch target. These targets are approved by the board.

Details of executives’ remuneration and entitlements are detailed under Key Management Compensation on page 74 and

Remuneration of Employees information on page 82 of the 2024 Annual Report. Details of the Group’s Share Option Plan are

detailed on page 66 and 67 of the 2024 Annual Report.

CEO Remuneration

The review and approval of the CEO’s remuneration is the responsibility of the Board. The CEO’s remuneration comprises a fixed

base salary, a variable short-term bonus payable annually and a long-term incentive, being participation in the Group’s Share

Option Plan. Benefits include KiwiSaver contributions and any direct cash or non-cash benefits, for example, car park.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

92


The CEO’s remuneration can be summarised as follows:

Salary Benefits Subtotal Pay for Performance

Total

Remuneration

Cash STI Share LTI

FY24 746,724 66,554 813,278 390,000

1

207,500

2

1,410,778

FY23 722,576 64,435 787,011 350,000

3

432,500

2

1,569,511


1. STI for FY24, paid in FY25, 109% of target achieved.

2. Taxable value of 250,000 and 125,000 options, with an exercise price of $2.00, exercised in FY23 and FY24 respectively.

3. 3.STI for FY23, paid in FY24, 105% of target achieved.

Short term bonus: A short-term bonus scheme is in place which rewards achievement against an incentive target, based on a

dollar value, approved by the Board. The incentive target is based on projected profit before tax. At the minimum achievement

level of 95% of the incentive target, 50% of the bonus is paid, increasing to a maximum of 150% at the achievement level of 105%

or more.

Long term incentive (Group Share Option Plan): In July 2020, the CEO was granted 1,000,000 options at an exercise price of

$2.00 under the Group’s Share Option Plan. The grant is split into 4 tranches of 250,000 options with the following vesting dates:

1 June 2021, 1 June 2022, 1 June 2023 and 1 June 2024. Each tranche expires two years after the vesting date. Options are

granted at the discretion of the Board and vesting is dependent on being employed by Turners on vesting date.


PRINCIPLE 6 – RISK MANAGEMENT

Directors should have a sound understanding of the material risks faced by the issuer and how to manage them. The

Board should regularly verify that the issuer has appropriate processes that identify and manage potential and material

risks.

Risk management framework

Turners is committed to proactively and consistently managing risk. While this is the responsibility of the entire Board, the ARMS

Committee assists the Board and provides additional oversight in regard to the risk management framework and monitoring

compliance with that framework.

The Board’s approach to risk management is incorporated in the ARMS Committee Charter which is included as Appendix B in

Turners Corporate Governance Code. The Charter ensures that opportunities are pursued in an informed way and aligned with

the Board’s appetite for risk.

The Board delegates day to day management of the risk to the CEO. The executive team and senior management are required

to regularly identify the major risks affecting the business and develop structures, practices and processes to manage and monitor

these risks. Key risks and challenges, identified by the executive team and management, are included in the CEO’s monthly

board report. Ultimately, the responsibility for risk management and internal controls lies with the Board.

Key financial risks are set out on pages 75 to 80 of the 2024 Annual Report. More information on Climate related risks is included

in Turners’ Climate Related Disclosures which will published at https://www.turnersautogroup.co.nz/climate-related-disclosure/

by 31 July 2024

Turners maintains insurance policies that it considers adequate to meet its insurable risks.

Health and Safety

The Board recognises that effective management of health and safety is essential for the operation of a successful business, and

its intent is to prevent harm and promote wellbeing for employees, contractors and customers.

The Board is responsible for ensuring that the systems used to identify and manage health and safety risks are fit for purpose,

being effectively implemented, regularly reviewed and continuously improved.

Turners has a Health and Safety Policy which is monitored by a Health and Safety Manager. Health and Safety reports for all

business units are included in the compliance section of Board papers.


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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

93


PRINCIPLE 7 – AUDITORS

The Board should ensure the quality and independence of the external audit process.

The Board’s approach to the appointment and oversight of the external auditor is outlined in Turners’ External Audit Policy (section

9 of the Turners’ Corporate Governance Code) and ensures that audit independence is maintained, both in fact and appearance,

such that Turners external financial reporting is viewed as being highly reliable and credible.

The ARMS Committee provides additional oversight of the external auditor, reviews the quality and cost of the audit undertaken

by the Turners’ external auditors and provides a formal channel of communication between the Board, senior management and

external auditors. The Committee also assesses the auditor’s independence on an annual basis. Procedures are detailed in the

ARMS Committee Charter (Appendix B of the Turners Corporate Governance Code).

For the financial year ended 31 March 2024, Baker Tilly Staples Rodway was the external auditor for Turners Automotive Group

Limited. Baker Tilly Staples Rodway were first appointed as external auditor in 1999 and were automatically re-appointed under

the Companies Act 1993 at the 2023 Annual Shareholder Meeting. Turners requires the lead audit partner to be rotated at least

every five years, with the last audit partner rotation in the 2023 calendar year.

All audit work at Turners is fully separated from non-audit services, to ensure that appropriate independence is maintained. The

amount of fees paid to Baker Tilly Staples Rodway for audit and other services is identified on page 53 of the 2024 Annual Report.

Baker Tilly Staples Rodway has provided the Turners’ Board with written confirmation that, in their view, they were able to operate

independently during the year.

Baker Tilly Staples Rodway attends the Annual Shareholder Meeting, and the lead audit partner is available to answer questions

from shareholders at that meeting.

Internal Audit

While Turners does not have a dedicated Internal Auditor role, it does have a number of internal controls overseen by the ARMS

Committee, including controls for computerised information system, security, business continuity management, insurance, health

and safety, conflicts of interest, and prevention and identification of fraud.


PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

Turners’ Board is committed to open dialogue and to facilitating engagement with shareholders. The aim of Turners’ investor

relations programme is to provide shareholders with information about Turners and to enable them to actively engage with Turners

and exercise their rights as shareholders in an informed manner.

Turners has a calendar of communications and events for shareholders, including but not limited to:

• Annual and Interim Reports

• Market announcements

• Annual Shareholder Meeting

• Financial results calls

• Other ad hoc investor presentations

• Easy access to information through the Turners website www.turnersautogroup.co.nz

• Access to management and the Board via email info@turnersautogroup.co.nz

Investor website

Turners maintains a comprehensive investor relations website which provides access to key corporate governance documents,

copies of all major announcements, company reports and presentations.

Shareholder engagement

All shareholders are given the option to elect to receive shareholder communications in electronic form (by email) and this is

actively encouraged.

Shareholders are encouraged to attend the Annual Shareholders’ Meeting and may raise matters for discussion at this event.

Turners live streams the annual meeting, which is accessible worldwide. In 2023, an in-person meeting was held, alongside a

live webcast. Given the small size of Turners and the low participation rates, Turners opted for the meeting format above, believing

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CORPORATE GOVERNANCE REPORT cont.

CORPORATE GOVERNANCE REPORT cont.

94


this balances shareholders’ needs with costs. Online shareholders have the opportunity to present questions and vote by proxy

prior to the meeting.

In accordance with the NZX Corporate Governance Code, the Board ensured that the notice of the 2023 Annual Shareholder

Meeting was available to shareholders at least 20 working days prior to that meeting.

In addition to shareholders, Turners has a wide range of stakeholders and maintains open channels of communication for all

audiences, including shareholders, brokers and the investing community, as well as staff, suppliers and customers.

Shareholder voting

Shareholders have the ultimate control in corporate governance by voting Directors on or off the Board. Voting is by poll, upholding

the ‘one share, one vote’ philosophy. In accordance with the Companies Act 1993, Turners’ constitution and the NZX Listing

Rules, Turners refers major decisions which may change the nature of Turners to shareholders for approval.

Capital raising

Turners issued 1,258,137 shares via the Dividend Reinvestment Plan during the period.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

DIRECTORY

Turners Automotive Group Limited

Directory


95



CORPORATE DIRECTORY


DIRECTORS

Grant Baker

Chairman

Appointed 10 September 2009


Matthew Harrison

Non-executive director

Appointed 12 December 2012


Alistair Petrie

Non-executive director

Appointed 24 February 2016


John Roberts

Independent Director

Appointed 1 July 2015


Antony Vriens

Independent Director

Appointed 12 January 2015


Lauren Quaintance

Independent Director

Appointed 3 April 2023



SHAREHOLDER INFORMATION


COMPANY PUBLICATIONS

The Company informs investors of the Company’s business

and operations by issuing an Annual Report, an Interim Report

and releasing announcements on the NZX’s website.


Financial calendar

First quarterly dividend October

Annual meeting September

Half year results announced November

Second quarterly dividend January

Third quarterly dividend April

End of financial year 31 March

Annual results announced May

Annual report June

Final dividend July




REGISTERED OFFICE

Level 5, 70 Shortland Street, Auckland, New Zealand

PO Box 1232, Shortland Street, Auckland, 1140, New Zealand

Freephone: 0800 100 601

Email enquiries: info@turnersautogroup.co.nz

Web: www.turnersautogroup.co.nz



AUDITOR

Baker Tilly Staples Rodway




BANKERS

Bank of New Zealand, ASB Bank

and Westpac Banking

Corporation




LAWYERS

Chapman Tripp













SHARE REGISTER

Computershare Investor Services Limited

Level 2, 159 Hurstmere Road, Takapuna, Auckland

Private Bag 92119, Auckland 1142, New Zealand

Telephone: +64 9 488 8777





ENQUIRIES

Shareholders with enquiries about transactions, change of address or dividend payments should contact Computershare Investor Services

on +64 9 488 8777. Other questions should be directed to the Company at the registered address.



STOCK EXCHANGE

The Company’s shares trade on the NZX Main Board operated by the NZX Limited under the code TRA and as an exempt foreign entity on

the ASX operated by ASX Limited.


This annual report is dated 27 June 2024 and is signed on behalf of the board by:










J.A. Roberts A, Vriens

Director Director

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NOTES

100
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Turners Automotive Group Limited

Level 5, 70 Shortland Street

PO Box 1232, Auckland 1140

T: 0800 100 601

E: info@turnersautogroup.co.nz

www.turnersautogroup.co.nz

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.