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BFG Annual Shareholders Meeting Results 29 August 2024

AGM29 August 2024BFGConsumer Discretionary

29 August 2024
Results of Burger Fuel Group Limited


At Burger Fuel Group Limited’s hybrid shareholder meeting, held at the Rakiura Room, Parkside Hotel &

Apartments, 100 Greys Avenue, Auckland 1010 and via Zoom webinars on Thursday 29 August 2024 at

11.30am, shareholders were asked to vote on four resolutions.


As required by NZX Listing Rule 6.1, all voting was conducted by a poll.


The resolutions passed by shareholders were:

• That Alan Gourdie be elected as a director of BFG.

• That Tristram van der Meijden be elected as a director of BFG.

• That the maximum total pool of directors’ remuneration payable to directors (in their capacity as

directors) be increased by $40,000 per annum, from a total pool of $180,000 per annum to

$220,000 per annum.

• That the Board be authorised to fix the auditor’s remuneration for the ensuing year.


Details of the total number of votes cast in person or by a proxy holder are:


Resolution For Against Abstain

That Alan Gourdie be elected as a director of

BFG.

26,436,825 1,770,819 6,253

93.72% 6.28%

That Tristram van der Meijden be elected as a

director of BFG.

26,406,542 1,767,599 39,756

93.73% 6.27%

That the maximum total pool of directors’

remuneration payable to directors (in their

capacity as directors) be increased by $40,000

per annum, from a total pool of $180,000 per

annum to $220,000 per annum.

25,808,095 2,335,350 70,452

91.70% 8.30%

That the Board be authorised to fix the auditor’s

26,218,162 1,961,296 34,439

remuneration for the ensuing year.

93.04% 6.96%

Special Resolution For Against Abstain


N/A N/A N/A



Authority for this announcement

Name of person authorised to make this

announcement

Mark Piet

CFO / Company Secretary

Contact person for this announcement Mark Piet

Contact phone number 021 453 333

Contact email address Mark.Piet@Burgerfuel.com

Date of release through MAP 29/08/2024

---

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BURGER FUEL GROUP LIMITED

Annual Shareholders Meeting of BURGER FUEL GROUP LIMITED.

Held at the Rakiura Room, Parkside Hotel & Apartments, 100 Greys Avenue,

Auckland, 1010 and via Zoom webinars

Thursday 29 August 2024 at 11.30 am.

Chairman's Address,


Results for the Year to 31 March 2024.


BurgerFuel Group (unaudited) Total System Sales (all three brands, all regions) increased by

10.22% to $117.1M in the same period last year.


The BurgerFuel brand also reached a significant milestone in FY24 and achieved over $100

million (unaudited) in NZ system sales. These sales were bolstered by the opening of

BurgerFuel Dunedin in April 2023 and with the introduction of delivery through BurgerFuel

outlets. We also recorded a complete year of sales for BurgerFuel Rolleston which opened in

October 2022.


In FY24 the Group Revenue increased 13.58% to $27.3M and the Net Profit after tax for the

period was $1,327,077 representing a 47.4% increase on the previous year.


The FY24 profit result is the Company’s strongest since listing on the NZX in 2007. It reflects the

growth and investment strategies that the Board has implemented following the

considerable disruption to the business from the Covid years FY20 to FY22 and into FY23.


As noted in our full-year report, the record profit achieved in FY24 was a good result,

however, it would have been considerably more (circa 70% increase on FY23) had BFG not

been required to incur costs to respond to the opposition that was filed about the proposed

return of capital to all shareholders. Unfortunately, those costs also extend into the current

financial year.


As of 31 March 2024, 61 BurgerFuel restaurants were operating in NZ (1 more than last year)

and in late July 2024, we opened a new BurgerFuel store in Whanganui. It is early days, but to

date, the store is performing well and the locals are enjoying being able to finally get their

BurgerFuel fix. In April 2024 the BurgerFuel Hereford Street store closed in Christchurch.


There are currently 4 BurgerFuel restaurants operating under license in the Middle East (3 less

than last year) excluding some third-party “dark” kitchens operating in the UAE.


In FY24 there were also 4 Shake Out and 2 Winner Winner restaurants operating in NZ. The

Group closed their underperforming company-owned Winner Winner Takapuna store in May

2023 and the franchise agreement for the Winner Winner store in Pukekohe was terminated

in March 2024.





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General Review


The Group performance over the next 12 months is currently softer than last year due to

decreased top line sales. The economy remains challenging and like most of the industry,

we are experiencing a lower volume of sales. Year-to-date total group sales for all brands

are down. Overall and against the backdrop of general hospitality performance, BurgerFuel

continues to perform well, but the reduced top-line sales do of course affect profit as we are

likely to see in the results of the first half of this year. The economy and general consumer

spending in the second half, remains to be seen.


We noted in the annual report that on a store-by-store basis, in some locations, viable

operating numbers are becoming harder to achieve. By this, we mean not only achieving

same-store sales growth but also achieving sustainable metrics around the ever-increasing

operating costs, which have grown considerably in the past 18 months with rent, labour,

utilities, and cost of goods all rising substantially. Whilst some cost increases have levelled off,

others are clearly here to stay. We are always conscious of not increasing our prices more

than necessary to keep our customers coming back and our franchisees in business. If we did

move prices in line with full cost increases, we would lose customers, particularly given the

cost-of-living crisis all New Zealanders are currently experiencing. There is always a necessary

balance between retail pricing and franchisee/BFG margin. We take a long-term view,

protecting our customer base whilst also continuing to build value. If we feel it is necessary to

absorb current or future rising costs, this will further affect BFG profits in FY25, however, at this

stage, cost increases have been manageable.


Once again, the past year has confirmed BurgerFuel’s robustness as a well-established brand

within New Zealand. We are a premium brand and although we do lose some customers in

tough times, generally BurgerFuel is loved and highly regarded by our strong customer base,

most of whom keep coming back.


The rest of FY25 is about ensuring that we can continue to perform at the store level;

delighting customers, looking after our franchisees and building value where we can, against

the backdrop of a weak economy. Around this, we continue to look at additional areas of

investment, but at present, current industry opportunities such as other food brands, are not

attractive for us to seriously consider.


In terms of dividends, as shareholders are aware we have just undertaken a large return of

capital to all our shareholders and accordingly, there are no plans in the medium term for

the company to offer a shareholder dividend.


Finally, I would like to take this opportunity to thank all the BurgerFuel staff both at head

office and also the franchisees and staff in store. The entire BurgerFuel team works tirelessly to

deliver a high-quality product, with a service level that we strive to both meet and exceed,

our valued customer’s expectations.


BurgerFuel is a special brand, and that’s because of our people and the culture that has

been created both at the head office and at the store level. Each week our customers get

to experience all elements of the brand that set us aside and make us the “go-to” burger

chain for many New Zealanders, on a regular basis. Despite tough times, we will never

compromise on quality, because it is our quality that sets us aside. We continue to develop

all aspects of the business to ensure that year on year we can achieve growth wherever


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possible, as well as remain both relevant to and desired by, our considerable customer base.

So, a big thank you to all the team and of course, to our valued, BurgerFuel customers.


That concludes my speech for today. Thank you, I will return to address you all later in the

meeting, but for now, I would like to hand you over to Josef Roberts our Chief Executive.

Chief Executive’s Address,


Good morning, everyone and welcome to our 17th AGM. As Alan noted FY24 was another

busy and particularly challenging year for the BurgerFuel Group, as it was for the entire

hospitality and fast-food sector. Despite this, we had a successful year and posted our best

result to date.


Before I give you an overview of the events that made up our reported results in FY24, as well

as update you on the current year, I would like to acknowledge the passing of our former

Independent Director and Chairman of the Audit Committee, Mr Alan Dunn.


Al was with the company from 2008 and resigned from the BFG board in November last year.

He was a burger veteran and contributed a significant amount to our history over the past

decade and longer. Al is greatly missed, and we continue to acknowledge Lisa (Al’s wife)

and all of Al’s family for their loss. Our thoughts remain with them.


I would also like to acknowledge Peter Brook who retired as the BFG Chairman in July this

year. Peter has also been a huge part of the Burger Fuel Group since the IPO in 2007 and his

contribution over the years has been invaluable. The Board of Directors would like to thank

Peter for his services and we wish him well in his retirement.


General review of 2024


FY24 had fewer disruptions than in the previous Covid years, but it was a year of significantly

rising costs. Endeavouring to control these increasing costs while trying to maintain sales and

per-store margin was incredibly challenging. Despite these increased costs, and as Alan

noted, the Group managed to deliver a 47% increase in profit on the previous year.


Operating a restaurant chain in these times remains difficult both at an existing store

operational level, as well as endeavouring to grow the chain in new locations. At present

and due to the economy, per-store growth by transaction is generally non-existent. In some

cases, it is in decline, but not to an alarming degree. The worsening trend in hospitality is due

to more people spending less money, and eating outside of their homes. The large majority

of consumers in New Zealand are all concerned about how much life is costing at present.


Following the Covid years, the country experienced long periods of sustained inflation which

has affected many aspects of the business. The reality is that we cannot continue to absorb

ongoing costs without increasing prices to cover some of those costs. However, if we do this,

we see less patronage, so it becomes a balancing act between price increases and sales

volume, generally resulting in reduced profit. Many businesses in New Zealand are struggling

as they try to condition consumers to the new reality of pricing. Particularly in retail and

hospitality, the amount charged for meals and drinks is currently a very sensitive issue.


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Despite this, where BurgerFuel wins is in its brand power. We retain a considerable team to

both manage, maintain and build the brand, and that is because our people are essential to

ensure that we are constantly innovating and moving forward as a brand and a company.

Everything, from flavours and ingredients to customer delivery. There is always someone in

our organisation who is reviewing current offers, re-calibrating and striving to improve our

performance and ensure that the product we deliver is nothing but the best hamburger in

town. And we do all this at scale.


A large part of our brand success can be attributed to our ongoing staff training. We

operate a division that does nothing else but develop our people and reward them. We are

always looking for the pearls within the organisation, particularly those that work in-store.

Those who stand out are selected for additional training and mentoring days where we help

them to see things through a different lens. We provide them with a degree of aspiration to

enable them to reach their goals and ensure that they can feel that they are a part of

something bigger than just their daily job in-store. It is our people who are truly the backbone

of our success as a locally owned and developed New Zealand brand.


In the current market, attracting new franchisees for new greenfield sites is proving difficult,

due to higher interest rates, increased build costs and ultimately operating costs, as well as

the uncertainty of the current economic times. There is no real indication of when things

might be likely to improve, so at this stage, we can say with certainty that there will be no

more new restaurants opened in this financial year in any of our brands, particularly

BurgerFuel.


As noted above, one of the reasons BurgerFuel is successful is due to the quality of our

franchisees and the work we do at HQ to keep them growing and in business. BurgerFuel

operates a “franchisee first” approach to its business. This is because without strong

franchisees, there is no business, let alone a sustainable one. The challenge of enlisting new

franchisees for either new sites, or for replacing outgoing franchisees, remains a key part of

our business and one we are always working to resolve with sound, long-term decisions,

around the quality of those chosen brand representatives.


A reality we are potentially facing is the shrinking market for BurgerFuel. A key portion of our

customer base are those aged between 20-40. Many of these customers are leaving New

Zealand for Australia or further afield. Statistics NZ shows that there are far more leaving this

year than previously. Although we are also seeing immigration, these are not yet established

BurgerFuel customers. We are not sure what the impact of the latest immigration numbers will

be, but hopefully the new arrivals to New Zealand sample BurgerFuel and become loyal

customers over time.


So, the reality is that it is not just an issue of rising costs, but also in real terms, a reducing

market. We are not immune to the many fundamental issues that most New Zealand

businesses are grappling with, but especially the hospitality sector. These include rising costs

of goods, rising labour costs (likely to be ongoing), rising utility costs, rising rents and against

these factors, a potentially decreasing “BurgerFuel market” population. It’s not hard to see

that generally at the store level, we are facing two trend lines, one of costs going up and

one of sales softening, given there is less cash circulating for indulgences such as eating out.

The questions are, will the distance between these two lines come right next year as interest

rates decrease, when will this occur and to what extent?


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BurgerFuel New Zealand


Despite experiencing difficulties in the current economic climate, we have built BurgerFuel

into a strong brand and the New Zealand business is robust regardless of the challenges we

have just outlined. Year to date, we are experiencing a decrease in customer transactions

although this is against a spike in sales we received last year with the introduction of the

delivery service. That said, we continue to be well supported by the majority of our

customers. As mentioned, our goal is always to keep “wowing” our customers with

exceptional products and service, both in-store and through take-out and delivery.


Whilst store number growth has been slow due to the conditions outlined, we did open a

new restaurant in Dunedin in April 2023, and last month we opened a new BurgerFuel store in

Whanganui. Unfortunately, we closed the Christchurch, Hereford Street store in April 2024.

This store was impacted by COVID-19, a new food hub opening around the corner, and

substantial roadworks with the road in front of the store being closed for months. The store

never recovered from this, and the franchisee decided to close.


I have previously noted that a big issue facing all retail occupants in New Zealand is the

unrealistic rental increases being imposed by some landlords who seek an ever-increasing

expectation of rising rents. It has reached a point where a growing number of landlords’

expectations for retail rents are out of touch with reality and are simply unsustainable.


More and more empty tenancies are appearing in many of the main streets of New Zealand

and shopping mall footfall and spending are also generally down. We are constantly trying

to negotiate and minimise rent increases on behalf of the franchisees, as margins get

squeezed with the ever-increasing occupancy costs.


Those landlords that do not recognise this and fail to view their commercial tenants as

customers and partners, rather than slaves, will in the long term lose sustainable tenants who

pay their rent on time and make enough profit to stay in business.


These days when presented with a new potential site, our first question is “Who is the

landlord”? Internally we grade landlords A, B, C and DT (don’t touch). We are only interested

in A-class landlords who view us as partners. We now steer clear of most corporate landlords

in New Zealand as their attitudes towards a partnership of success, are generally non-

existent.


We noted in the annual report that the other significant issue we are facing is the escalating

costs of building new restaurants. Since 2019 store construction costs have increased around

30%. The more expensive a store is to build, the fewer franchisees we can attract and the

longer the return on investment takes for them to achieve. New Zealand building costs

remain high and there seems to be little sign that they will reduce. This is affecting our

numerical growth.


Delivery services for BurgerFuel have been rolled out across the New Zealand system

predominantly through Uber Eats. In FY24 the sales uptake was pleasing, however, we are

seeing some customer habits shifting from collecting their orders themselves, to now using a

delivery service. So, as anticipated there has been a transfer of customers to Uber Eats.


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We discussed with you before in previous AGMs, that we had been reluctant to implement a

delivery service for this reason of potential channel cannibalisation and due to concerns

around delivery quality (the time it takes to deliver our product). BurgerFuel burgers do not

travel as well as pizza or other food offers that are more adaptable to transportation and to

being re-heated at home. The additional delivery cost to customers is also significant.

We expect that eventually, delivery will not add much in the way of incremental sales to the

total system. However, at this stage, we will continue to offer this convenience option for

those customers who desire and are prepared to pay for it. All in all, we think our timing to

enter the delivery sector was spot on because we were not lost in the crowd. On the

contrary, we stand out as a quality burger delivery option, for those who wish to order this

way.


Winner Winner New Zealand


As noted in the full-year report Winner Winner’s total sales decreased by (28%) mainly due to

the closure of our Takapuna company-owned store in May 2023. Whilst Winner Winner is a

great brand & product, this site never really performed. Affected by Covid and other factors,

we decided to shut the store and minimise losses.


In March 2024, the Winner Winner Pukekohe store also ceased operation and the franchise

agreement was terminated. This site opened strongly just before COVID-19, however, it never

really recovered from that. Winner Winner is more of a dine-in restaurant concept compared

to BurgerFuel and Shake Out, and COVID hit it hard.


We now have two stores under franchise, one in Wellington’s Courtenay Place and one in

Hamilton East, which is the original Winner Winner. There is no significant royalty income from

these sites.


As we noted in the annual report, in the current economic environment where costs remain

high and consumers are not spending as much, we have elected to park the development

of Winner Winner and focus on BurgerFuel, and also Shake Out, thereby reducing total

investment costs and risk.



Shake Out New Zealand


Shake Out total store sales increased by 13.5% in FY24 mainly due to our new company-owned

Shake Out store which opened in October 2022 in the Commercial Bay precinct, Auckland

CBD. That store lives or dies off the foot traffic in the city and ultimately in that building.

Unfortunately, that has largely declined in the past 12 months so we are seeing a decline in

top-line sales there, this year.


As we noted in the annual report, we trialled a delivery-only “dark” kitchen in Glendene,

Auckland. While operationally it was a success, sales volumes, due to the location were not

enough to make this viable in the short term. It did however allow us to develop the brand

further and trial other distribution channels. We noted in the annual report that we were trialling

a virtual online delivery-only option, run out of the existing franchised Winner Winner store in

Wellington. We are currently evaluating ways to expand that channel.


For FY24 the two new brands represented 6.8% of total NZ sales.


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BurgerFuel Middle East


The Middle East has basically been a rescue operation. Our approach to rejuvenation in the

Middle East is considerably different to the model that BFG built there in earlier years. The past

structure in the Middle East meant that our master franchisee could not maintain a sustainable,

financially viable model. Corporate models (where one company owns and operates all stores

in the region) can be vulnerable and often do not provide the returns needed for them to

keep investing. Site selection and significantly increased competition also appeared to be a

key factor in the demise of BurgerFuel Middle East.


Following an in-depth review of the region we decided to continue with the brand under a

new operating model that proposes to build a more secure franchise system, by allowing fewer

full-scale corporate-owned and operated stores and more clusters (groups of 3) or if possible,

individually owned and operated franchised stores, that build commitment and strength.


Our “franchisee first” approach to the development of the New Zealand system which has

resulted in a strong and viable franchise model, needs to be duplicated in the Middle East.

Development will be slow, as it was in NZ, but we will also have less exposure to a master

licence holder making corporate decisions to shut down numerous stores in one tranche, as

occurred in the UAE. As previously noted with a DA Agreement we receive less royalties, but

this structure requires less investment. Our investment and support levels in this region are

entirely elective.


In August 2023 the Dubai World Trade Centre store had a complete refit with a new BurgerFuel

interior design. This new look, which is made up of various design elements, has been

developed so that it can be incorporated progressively into any BurgerFuel store. It’s a stage

one concept that will be further developed and eventually rolled out in the New Zealand

system over time.


There has been no royalty income from the Middle East in the past 2 years following COVID-

19, but from 1 April 2024, we are starting to receive modest royalties from the MENA region. We

are hopeful that our Development Agent will commence growing the brand in this region in

the latter part of FY25, but this remains to be seen as that region is also experiencing huge cost

pressures.


The Middle East system sales were down 35% in FY24. This is due to Saudi Arabia not continuing

the leases on 3 stores. There are now 3 BurgerFuel stores operating in Saudi Arabia and 1 store

in Dubai, although Dubai also has some third-party, dark kitchen delivery outlets.


Other Investment


As noted in our annual report, technology is a growing part of almost every business and

certainly this can be said about our industry. Throughout FY24 the Group rolled out its online

ordering platform with an integrated loyalty app. This release went relatively smoothly and

customer interaction with the loyalty app is going well. We have had a large uptake on the

app and we can now engage with our customers directly, updating them on new specials,

promotions and targeted loyalty perks.


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The BFG IT platform is a result of the ongoing investment we have made and intend to keep

making, into proprietary IT systems. The stage one introduction of our IT system has allowed us

to reduce the use of services from some third-party providers, as their rates began to rise at

levels that were concerning. As a franchisor, it is always our goal to provide as many of the

required services as possible directly to our franchisees, thereby reducing the need for SaaS

(Software as a service) and other outside providers. This allows us better control over

franchisee expenses and data.


We are pleased to advise that in November 2023 we were able to commence the

monetising of our stage one IT investment by way of a monthly and sales percentage-based

charge to the system, which allows BFG to earn revenue from this IT platform but ensures that

our franchisees receive value for this service. This revenue assisted with our profit in the

second half of FY24.


A key goal in developing our technology expertise is to create better communication with

our customers. The new BurgerFuel app that we have created, allows us far more direct

contact and helps us to better determine the needs and habits of our customers. We are

conscious of not becoming too annoying to customers through endless promotions and

offers, because that is not the BurgerFuel way. However, because of our investment in

technology, we are now in a much better position to understand who our customers are and

what attracts them to BurgerFuel.


As part of our long-term investment strategy, we intend to continue investment into

technology. We are investigating different approaches to IT investment which will include

bolstering our current stage one BF app to a stage two level. We are also considering

investment into other areas of technology that our business requires or could benefit from, as

we become more reliant on advances in technology across the business.


Summary


We indicated in our annual report that our FY25 sales growth would likely be flat at best.

Food is tough and investors know that. You only need to look at our industry related, publicly

listed companies; Restaurant Brands here in New Zealand and Domino’s in Australia to see

that making money out of food is currently not easy. All of us are having to absorb costs for

fear of losing customers.


As a comparison of the share price decline, from July 2021, Restaurant Brands’ share price

has dropped 80% from $14.80 to $3.00. Dominos Australia is down 73% from $115.00 to $31.00

(earlier it was as high as $160.00 per share) compared to BFG which has dropped 28% to

$0.29c. Even if the results are reasonable, it’s clear that investors understand the headwinds

that we face in our industry and as a result, are currently unsupportive of numerous listed

food stocks.


Over the years we have often talked with you at the AGMs about the costs of being public.

In real terms, a company of our size that was forced to migrate from the smaller cap NZAX

board to the NZX main board is not really profitable enough to warrant being public. These

days, there are many avenues for raising money if needed, without the need to be a public

company.


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The issue is the ever-increasing amount of cost to operate as a public company. I know that

some shareholders believe that the costs are now starting to outweigh the benefits. A good

example of this was the cost of around $700,000 implementing the recent capital return. Of

this amount, and due to the opposition of one shareholder, BFG was required to spend circa

$430,000 in additional legal costs. All this, just to give back $4m of capital to its shareholders.


We feel that we should never have been forced into this situation, both in terms of costs, and

the major amount of work and distraction this caused to our core business. As a result of

these actions against BFG, all shareholders are paying the price of what was an unnecessary

loss of profit, a reduction of capital (from our cash pile) and a huge distraction of executive

time spent on going through a court process to defend a proposal that we thought was

always going to be approved in the end. These are the real and counter-productive

obstacles of operating a public company. We are vulnerable to interference that ultimately

costs us a lot of time and money.


Nonetheless, we are public and at present there are no plans to privatise the company, so

shareholders should be aware that the costs to remain public are only rising. Compliance

costs are starting to bite harder, and we are budgeting more and more each year just to

remain on the NZX and meet the governance (particularly legal) requirements of a listed

company.


There is an endless stream of competition that always seems to be coming or going from our

industry, particularly burgers. At present, we are not enlivened to invest in other food brands,

but instead, keep our focus on what we have and extend and integrate that towards

associated areas such as technology and potentially distribution. Right now, we prefer to

look at areas that can add scale and revenue to the business, without opening more

restaurants. That is the future, and it is why we as a company continue to invest more in

technology. That said, we are not a tech company we are a food company and that is

largely what we will remain. However, where possible, we will take the opportunity to invest in

scalable, revenue-generating opportunities, if we think they can help our business grow and

make it more distinctive.


We sense that most of the retail sector will experience slower sales and ongoing compressed

margins in FY25. If this continues, profits will be affected more than in FY24. That said, the

Company intends to remain in profit in the current financial year. We will however continue

investing in BurgerFuel, Shake Out and technology systems throughout the year. Despite the

challenges, we have developed BurgerFuel into a great and strong brand, and we will

continue to develop the many facets that makeup who we are, and what we stand for.


Sustainability remains a constant core issue in everything we undertake, such as the

introduction of new items or functions into the business, it’s in our DNA. We are always asking

ourselves; “how do we reduce our carbon footprint”? I am pleased to say that this ever-

developing area of our business improves year on year.


BurgerFuel has always been ahead of the curve on lowering our environmental impact, be it

through the use of compostable packaging or rescued ingredients such as venison or fruit

that we turn into our very own cherry cola. Whether it’s your regular “go to” burger of choice

or simply looking forward to our next special, our customers can eat at BurgerFuel, knowing

that we do our best to reduce our footprint and innovate to find more sustainable solutions

within all aspects of our operations.


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Finally, I would like to welcome both Alan Gourdie and Tristram van de Meijden to the BFG

board and fully support the resolutions to ratify their appointment. Tyrone Foley is now also

deemed an independent director. Tyrone has a deep operational knowledge of our

business, and his input is valuable. Between them, the independent directors offer a wealth

of knowledge and are all a strong addition to the BFG Board.


I wish to thank all of you as shareholders including those of you that dialled in to our AGM

today. As I like to ask each year at these meetings “When was the last time you visited a

BurgerFuel? Or a Shake Out?” Well, if there is one near you – do pop in, order a meal and

spread the word.


I also wish to thank all our team at BurgerFuel HQ. We have assembled a wonderful group of

people who all work together to contribute to the unique and valued BurgerFuel culture that

radiates to all our stores. Recognition also goes to our franchisees and to all the BurgerFuel

staff who work in the stores each week, serving thousands of customers and keeping the fires

going. Thank you very much, team. Your efforts especially in these tough times are

appreciated.


Finally, a big shout out to all our customers, for it is they who can make or break us. We adore

our customers and our goal and commitment to them remain focused on 3 key areas:

innovation, service and quality. I thank them all for another year of patronage.


Thank you all for your attendance today. I will now hand you back to our Chairman Alan

Gourdie to continue the proceedings.


Chairman of the Board to close address to shareholders.


Thank you, Josef, and on behalf of the Board, I wish to thank all employees, franchisees, and

other business partners for their efforts. I would also like to thank my Board colleagues for their

support and the work that they have performed during the year.


Finally, the Directors would like to thank all shareholders for their ongoing support. We look

forward to continuing our work to support management and direct the business for the year

ahead.


ENDS.

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