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Organisational changes to improve operational performance

Operational Update30 October 2024ANZFinancials

ANZ Group Holdings Limited
9/833 Collins Street Docklands Victoria 3008 Australia

ABN 16 659 510 791


News Release

For Release: 30 October 2024


Organisational changes to improve operational

performance


ANZ today announced a series of organisational changes to further streamline and improve

the efficiency, responsiveness, and effectiveness of its operations teams.


As part of these changes, a group-wide operations function will bring together existing

operations functions to create greater alignment and support each division more effectively.


Reporting to Chief Executive Officer Shayne Elliott and being a member of the Group

Executive Committee, the new Group Executive Operations, will also be accountable for

ANZ’s Group Capability Centre infrastructure along with its property and procurement

teams.


Other changes include the establishment a group-wide Data and Analytics function,

reporting into the Group Executive Technology Gerard Florian. Led by a new Chief Data and

Analytics Officer, the team will be responsible for data strategy and architecture along with

shaping the use of artificial intelligence within the Group.


Commenting on the changes, Mr Elliott said: “While our banking businesses are performing

very strongly, providing clearer accountabilities for operations will drive consistency and

predictability. Importantly, it will also help capture scale across the Group and improve how

we respond to customers and other important stakeholders.


“Our vision is to create a more unified model for the way in which operations and other

parts of the bank work together. This will ultimately unlock the next era of growth for the

bank. It will also ensure we are able to acquire and retain the best talent available for these

areas,” Mr Elliott said.


An internal and external search for the new Group Executive Operations is expected to be

completed in the coming months with the new structure expected to be operational from

March 2025.



For media enquiries contact:


Lachlan McNaughton

Head of Media Relations

Tel: +61 457 494 414



For analyst enquiries contact:


Jill Campbell

Group General Manager, Investor Relations

Tel: +61 412 047 448




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