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Westpac 2024 Presentation and Investor Discussion Pack

Investor Presentation3 November 2024WBCFinancials

ASX
Release



4 November 2024


Westpac 2024 Presentation and Investor Discussion Pack


Westpac Banking Corporation (“Westpac”) today provides the attached Westpac

2024 Presentation and Investor Discussion Pack.









For further information:


Hayden Cooper Justin McCarthy

Group Head of Media Relations General Manager, Investor Relations

0402 393 619 0422 800 321



This document has been authorised for release by Tim Hartin, Company Secretary.




Level 18, 275 Kent Street

Sydney, NSW, 2000

PRESENTATION
2024 FULL YEAR FINANCIAL RESULTS

FOR THE 12 MONTHS ENDED 30 SEPTEMBER 2024

AND INVESTOR

DISCUSSION PACK

Westpac Banking Corporation ABN 33 007 457 141

2Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack
WESTPAC

2024 FULL YEAR

RESULTS INDEX

2024 Full Year Results Presentation3

Investor Discussion Pack35

Earnings drivers37

Credit quality and provisions50

Capital, funding and liquidity71

Supporting our customers82

Sustainability93

Segment results100

Economics107

Appendix113

Contact us119

Disclaimer120

PETER KING
CHIEF EXECUTIVE OFFICER

FY24
HIGHLIGHTS

DISCIPLINED

PERFORMANCE

IMPROVING CUSTOMER

SERVICE

STRONG BALANCE SHEET,

RETURNING CAPITAL

4Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

FY24 FINANCIAL PERFORMANCE
FY23FY24FY24 - FY23 Change

Net profit

1

$7,195m$6,990m(3%)

Return on tangible equity

2

11.4%11.0%(38 bps)

Excluding Notable Items

Net Profit$7,368m$7,113m(3%)

Revenue$21,542m$21,763m1%

Net Interest Margin1.96%1.95%(1 bp)

Expenses($10,232m)($10,944m)7%

Impairment charges to average loans9 bps7 bps(2 bps)

1 Also referred to as net profit attributable to owners of WBC, net profit after tax or statutory profit. 2 The return on tangible equity calculation is described further in the 2024 Full Year Annual

Report.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

5

8.4
(5.9)

(10.7)

(0.3)

WestpacPeer 1Peer 2Peer 3

6

IMPROVING CUSTOMER EXPERIENCE

•#1 mobile banking app

1

•Best overall loyalty program

2

•NPS

3

, up 2 points to #3

4

GROWING QUALITY DEPOSITS

•MFI

3

share up 70bps to 16.8%

4


•Household deposit growth 1.1x system

5

•>80% of behavioural savings balances received

the bonus rate

SAVINGS DEPOSIT MIX

65%

80%

85%

35%

20%

15%

$103bn

$138bn

$159bn

Sep-22Sep-23Sep-24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CONSUMER: IMPROVING SERVICE

1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024. 2 Westpac Rewards received the award for Best Overall Loyalty Program in Financial Services at the 2023/2024

Asia Pacific Loyalty Awards. 3 Refer to page 118 for definition. 4 Compared to Sep-23. 5 Based on APRA ADI statistics. 6 Up 1bp to 1.70%. 7 Includes Westpac Life and St. George Incentive Saver. 8

Includes Westpac E-saver and St.George Maxi.

Behavioural savings

7

Other savings

8

September 2022 – September 2024 ($bn)

HOUSEHOLD DEPOSIT GROWTH COMPARED TO SYSTEM

5

NIM STABILISED

6

IN 2H24

ROTE

9%

7
TIME TO DECISION BY CHANNEL (DAYS)

2

7.9

5.25.2

11.6

9.6

5.7

FY22FY23FY24FY22FY23FY24

CONSISTENT GROWTH IN MORTGAGES ($BN)

1

432

450

473

Sep-22Sep-23Sep-24

NEW OWNER OCCUPIED LENDING

RATE RELATIVE TO PEERS

FY23FY24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

MORTGAGES: CONSISTENT GROWTH IN MORTGAGES

1 Excludes RAMS portfolio which is closed to new business. 2 12 month median (50th percentile) time to unconditional approval. 3 Comparison between RBA Statistical Table F6, Lending rates;

Housing credit; New loans funded in the month; Owner-occupied; Variable-rate; Large institutions, and Westpac's submission to the RBA under the same criteria. FY23 is average Oct-22 to Sep-23;

and FY24 is average Oct-23 to Aug-24.

ProprietaryThird party

WBC

lower

WBC

higher

Up 5%

1.2 x

system

Up 4%

0.9x

system

3

8
COMPETITIVE CUSTOMER PROPOSITION

•Bringing the whole bank to the client

•TTD down 5 days to 9 days over last 2 years

1

•More bankers

New transaction

accounts (#, 000s)

LENDING GROWTH IN TARGETED SECTORS (%)

15

14

11

9

Professional

services

Agriculture

Health

Business

lending

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

BUSINESS: EMERGING GROWTH

1 Time to decision, Sep-24 compared to Sep-22. 2 Loans up to $3m. 3 Development of a single business lending origination platform. 4 Refer to page 118 for definition. 5 Excludes auto finance

portfolio which is in runoff.

102.2

118.7

19.7

36.1

FY23FY24FY23FY24

New merchant points

of presence(#, 000s)

INVESTING AND SIMPLIFYING

•Faster approval for small business loans

2

•Transaction banking enhanced

•Commenced Biz Edge program

3

Up 16%Up 83%

BUSINESS NPS

4

UP 3

BUSINESS & WEALTH ROTE

20%

Professional

services

Business

lending

5

Agriculture

Health

•Strong growth in Corporate & Institutional Banking
•Leading Fixed Income Franchise in Australia & NZ

1

•Leading lender to renewable energy projects in Australia

9

INVESTING FOR THE FUTURE

SOLID PROGRESS

•More bankers

•PayTo for Billers integrated with receivables platform

•Westpac One

2

on track

INSTITUTIONAL: STRONGER CLIENT RELATIONSHIPS

1 #1 market share in bonds and semis, #1 market share in investment grade corporate bonds, =#1 market share in interest rate swaps, #1 market share in OIS, #1 market share in asset-backed

bonds – 2023 Peter Lee Associates Fixed Income Survey, ranking against all banks. 2 Corporate cash management platform. 3 Compared to Sep-23. 4 Compared to FY23. 5 Based on Sep-24 APRA

ADI statistics. 6 Bloomberg Australian Bonds League table (excluding self-led issuance), YTD as at 27 September 2024. 7 #1 most useful analysis of economy, most useful interest rate forecasts and

trend analysis, most useful written materials on strategies and recommendations – 2024 Peter Lee Associates Interest Rate Derivatives survey, ranking against all banks.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CUSTOMER ADVOCACY SCORE

UP 5

WIB ROTE

14%

LENDING

9%

3

NIM EX MARKETS 2.10%,

4bps

4

#1 IN GOVERNMENT

DEPOSITS

5

#1 AUD BOND

LEAGUE TABLE

6

#1 ECONOMICS

& RESEARCH

7

10Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack
NEW ZEALAND: SUPPORTING CUSTOMERS

1 Compared to Sep-23. 2 For business, mortgages and personal loans. 3 Compared to FY23.

CUSTOMER FOCUS

•Proactive engagement with customers needing support

•Digital acceptance rolled out

2

, turnaround times ~5 days to < 1 day

•Investment in technology resilience, incidents down 33%

3

CHALLENGING OPERATING CONDITIONS

•Low growth environment

−Mortgages up 3%

1

−Business lending up 2%

1

•Credit quality resilient

NEW ZEALAND AGRI

AND INSTO NPS #2

$4bn IN SUSTAINABLE

FARM & BUSINESS LOANS

LENDING

3%

1

NIM 2.17%,

4bps

3

SUPPORT AND SAFETY
11Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1 Includes accounts in hardship for Australian Consumer and Business segments. 2 In the 90 days to 30 Sep-24. 3 Since launch in Jun-24. 4 Figure includes commercial sponsorships and foregone

fee revenue. 5 Since launching in Mar-24. 6 Since launching in Jun-24.

ENHANCING SAFETY

SUPPORTING CUSTOMERSSUPPORTING THE COMMUNITY

~$330M

cost to provide cash services

$177M

in community investments

4

>1BN POINTS REDEEMED

through Pay with Points

3

$237M

customer scams stopped

$150M

in payments abandoned

thanks to Saferpay alerts

5

$1.7M

in customer scam losses

6


averted via Verify checks

47,500

support packages

1

>1M

customers using

money management tools

2

LAUNCHED SUSTAINABLE

UPGRADES LOAN

home and investor loans

12
PROGRAM OBJECTIVES

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

UNITE: TECHNOLOGY SIMPLIFICATION: BUSINESS LED, TECHNOLOGY ENABLED

These objectives are ‘forward-looking statements’ and are subject to assumptions, risks and other important information in the Disclaimer on page 120.

1 Organisational Health Index.

•Governance model established and operating

•Initiatives consolidated to 61 from ~85

•39 initiatives commenced; 2 complete

•Deposit processor consolidation confirmed (3 to 1)

UNITE investment:

•35-40% of total investment over FY25 to FY28

•~75% of spend to be expensed

FY24 PROGRESS

UNITE INITATIVES UNDERWAY AND PLANNED FOR FY25

5

Mar-24

39

Sep-24

c.50

FY25

BETTER

CUSTOMER

EXPERIENCE

1

NPS 

IMPROVED

EMPLOYEE

EXPERIENCE

2

OHI

1


INCREASED

SHAREHOLDER

RETURN

3

CLOSE CTI

GAP TO

PEERS

UNITE EXAMPLE: ELECTRONIC IDENTITY VERIFICATION
13

CONSOLIDATING

22 PROCESSES TO 1

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 120.

•Quicker and easier way to

complete ID checks

•Improved success rate

•Faster and easier to onboard

and serve customers

•More time for quality

customer conversations

•Initiative cost ~$25m

•Estimated savings $15m p.a.

BETTER

CUSTOMER EXPERIENCE

IMPROVED

EMPLOYEE EXPERIENCE

INCREASED

SHAREHOLDER RETURN

123

EXPECTED OUTCOMES

18 PROCESSES

COMPLETED IN 2024

BIOMETRICS

ENABLED

$5.1bn
$3.6bn

Total impairment provisionsECL base case

14

CAPITAL

8.1

9.0

12.5

Sep-09Sep-14Sep-24

CREDIT IMPAIRMENT PROVISIONS

LIQUID ASSETSFUNDING COMPOSITION

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

STRONG FINANCIAL POSITION

1 Wholesale funding with a residual maturity of less than 12 months.

Sep-24CET1 capital ratio (%)

57%

60%

67%

20%

16%

15%

15%

17%

11%

$468bn

$680bn

$1tn

Sep-09Sep-14Sep-24

$74bn

$134bn

$201bn

13%

17%

19%

Sep-09Sep-14Sep-24

Liquid assets as a % of total assets

$1.5bn above

base case

Equity

Short term

wholesale

1

Long term

wholesale

Customer

deposits

15
CAPITAL RETURNS

•CET1 capital ratio 12.5%

−Proforma 12.1%

1

, $2.7bn of capital above top end

of target range

2

•On market share buyback program:

−FY23 and 1H24

3

: $2.5bn, 23% remaining

4

−2H24 increase: $1.0bn

5

•1H24 special dividend $0.5bn, 15cps fully franked

REDUCING SHARE COUNT THROUGH BUYBACKS (#BN)

3.3

3.4

3.5

3.6

3.7

Sep-21Sep-22Sep-23Sep-24

ORDINARY DIVIDENDS

•FY24 payout ratio of 73%

6

•Payout ratio range 65 – 75%

•Dividend yield 4.8%

7

, fully franked 6.8%

7

•Neutralise DRP

ORDINARY DIVIDENDS PER SHARE (CENTS)

70

75

72

76

142

151

FY23FY24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CAPITAL AND DIVIDENDS

1 After remaining buyback, $1.7bn. 2 CET1 ratio target range 11.0%-11.5%. 3 $1.5bn announced in Nov-23 and $1.0bn announced in May-24. 4 As at 4-Nov-24. 5 Subject to market conditions.

6 Excluding Notable Items. 7 Based on 30-Sep-24 closing price of $31.72.

Interim dividendFinal dividend

$3.5bn

(off market)

$1.5bn

$1.0bn

$1.0bn

Up 6%

Down 6% to 30-Sep-24

MICHAEL ROWLAND
CHIEF FINANCIAL OFFICER

2H24 FINANCIAL PERFORMANCE
17

1H242H24Change

Net profit$3,342m$3,648m9%

Earnings Per Share96c105c10%

Excluding Notable Items:

Net profit$3,506m$3,607m3%

Revenue$10,816m$10,947m1%

Expenses($5,395m)($5,549m)3%

Pre-provision profit$5,421m$5,398m-

Impairment charges to average loans annualised9 bps4 bps(5 bps)

Cost to income ratio50%51%81 bps

Return on tangible equity11.0%11.4%43 bps

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

NOTABLE ITEMS
18

1 For further details of Notable Items refer to page 40.

Notable Items

1

($m after tax)1H242H24

Asset sales and revaluations--

Provisions for remediation, litigation, fines and penalties--

Restructuring costs--

Assets write-downs--

Hedging items(164)41

Total Notable Items(164)41

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

2H24-1H24 NET PROFIT ($M)
1

19

3,545

3,506

214

187

3,607

(83)

(154)

(63)

2H231H24Net interest

income

Non-interest

income

ExpensesImpairment

charges

Tax

& NCI

2H24

1 Excludes the impact of Notable Items. 2 Non-controlling interests.

2

Pre-provision profit flat

3% higher

1% lower

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

NET LOANS ($BN)
20

773.3

784.8

11.7

6.1

7.6

1.2

806.8

(0.3)

(4.4)

Sep-23Mar-24MortgagesBusinessInstitutionalNew

Zealand

(in A$)

PersonalPortfolios in

runoff

Sep-24

Chart may not add due to rounding.

1 Excluding RAMS. 2 RAMS and Auto finance.

Up 1%

Up $1.3bn

in NZ$

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1

2

Up 3%

641.0
650.9

13.2

3.7

5.0

0.8 673.6

Sep-23Mar-24ConsumerBusiness

& Wealth

WIB & TreasuryNew Zealand

(in A$)

Sep-24

DEPOSIT GROWTH ($BN)

21

Up 2%

Up $0.8bn

in NZ$

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Up 3%

NET INTEREST MARGIN (%)
22

1.83

1.80

1.83

0.11

0.14

0.13

(0.05)

0.01

1.94

1.89

-

3bps

2bps

6bps

1.97

(1bp)

(1bp)

(1bp)

2H231H24LoansDepositsWholesale

funding

Capital

& Other

Liquid

assets

Treasury

& Markets

Notable

Items

2H24

1 Net interest margin excluding Notable Items, Treasury & Markets. 2 Exit refers to Core NIM for the month ended. Sep-24 Exit Core NIM adjusted to exclude the impact of remediation provision

release. 3 Hedging items gain of $61m compared to 1H24 loss of $224m.

Core NIM

1

Treasury & MarketsNotable Items

Core NIM up 3bps

Sep-24 Exit Core NIM 1.83%

2

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

3

+4bps Replicating portfolio

-2bps Deposit mix

-1bp Term deposit spreads

NON-INTEREST INCOME
1

23

NON-INTEREST INCOME BY TYPE ($M)

818

842

830

225

218

223

341

365

351

75

40

(22)

1,459

1,465

1,382

2H231H242H24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1 Excludes the impact of Notable Items.

OtherFeesWealthTrading

Higher technology
services costs and

wages and salaries

2H24 EXPENSES ($M)

1

24

5,244

5,395

465

34

46 5,549

(391)

2H231H24Ongoing

expenses

Cost reset

benefits

UNITEInvestments

(ex UNITE)

2H24

1 Excludes the impact of Notable Items.

3% increase

3% increase

Simpler operating

model

Reduced property

footprint

Seasonally higher

investment spend

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

UNITE investment

$114m, 57% expensed

25
RISK & REGULATORY

•Payments infrastructure

•Cyber capability and customer fraud and scams

protection

•CPS230 operational risk management

GROWTH AND PRODUCTIVITY

•Digital enhancements

•Development of Westpac One

1

and Biz Edge

2

UNITE: Continued planning; commenced execution

INVESTMENT SPEND ($M)

INVESTMENT SPEND

1 Corporate cash management platform. 2 Integrated business lending origination platform. 3 Includes capitalised software, fixed assets and prepayments.

1,194

1,059

728

550

147

1,922

1,756

FY23FY24

Investment spendFY23FY24

Total expensed42%56%

Capitalised

3

58%44%

Capitalised software ($m)2,7972,675

Amortisation expense ($m)621889

Avg amortisation period (years)3.63.1

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Risk &

regulatory

Growth &

productivity

UNITE

Down 9% due to completion

of large programs in 2023

26
0.11

0.12

0.16

0.39

0.46

0.47

0.22

0.24

0.23

0.54

0.54

0.59

1.26

1.36

1.45

Sep-23Mar-24Sep-24

AUSTRALIAN MORTGAGE DELINQUENCIES (%)

1.12

1.82

0.67

0.00

1.00

2.00

3.00

4.00

Sep-20Sep-21Sep-22Sep-23Sep-24

AUSTRALIAN UNSECURED DELINQUENCIES (%)

1

2.40

1.23

0.00

1.50

3.00

4.50

6.00

Sep-20Sep-21Sep-22Sep-23Sep-24

STRESSED EXPOSURES AS A % OF TCE

CREDIT QUALITY

1 Excludes auto finance portfolio which is in runoff.

ImpairedNon-performing, 90+ days

Non-performing, <90 daysWatchlist & substandard

30+ day delinquencies90+ day delinquencies

90+ ex RAMS & 6 mth serviceability hold-out period

30+ day delinquencies90+ day delinquencies

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CAP to credit RWA of 1.32%, down 6bps
Overlays reduced $81m

CAP $33m lower

•Runoff of auto finance balances

•Lower cards balances

IAP increased $75m due to single names in

manufacturing and transport

27

IMPAIRMENT PROVISIONS $1.5BN ABOVE BASE CASE ($M)

Forecasts for

base case ECL

Base caseDownside

20242025

Trough/

peak

3

GDP growth1.5%2.4%(6%)

Unemployment4.3%4.6%11%

Residential property prices5.7%4.0%(27%)

Commercial property prices(11.5%)1.3%(32%)

351

461

536

1,061

1,231

1,223

2,405

2,478

2,390

692

705

768

432

260

179

4,941

5,135

5,096

Sep-23Mar-24Sep-24

Overlays

Stage 3 IAP

Stage 3 CAP

Stage 1 CAP

Stage 2 CAP

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CREDIT IMPAIRMENT CHARGE COMPOSITION ($M)
28

121

213

210

(104)

(120)

(163)

222

211

275

19

58

(147)

258

362

175

2H231H242H242H231H242H242H231H242H242H231H242H242H231H242H24

TOTALINDIVIDUALLY ASSESSED PROVISIONS (IAP)COLLECTIVELY ASSESSED PROVISIONS (CAP)

New IAP

Write-backs

& recoveries

Write-offs

direct

Other movement

in CAP

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Overlays no

longer required

Higher Cards & Personal

Loans recoveries

12.38
12.55

83bps

1bps

18bps

12.49

12.11

(60bps)

(34bps)

(14bps)

(38bps)

Sep-23Mar-24Net profitOrdinary

dividend

RWAOp risk

overlay

reduction

Capital

return

OtherSep-24Sep-24

Pro forma

CAPITAL ABOVE TOP END OF TARGET OPERATING RANGE

29

1 Capital deduction and other movements including FX translation impacts. 2 Includes on market share buyback extension of up to $1.0bn and remaining on market share buyback announced

inNov-23 and May-24.

1

IRRBB: 16bps

Market: 5bps

Credit: (19bps)

Buyback: $1.7bn

2


CET1 CAPITAL RATIO %

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Buyback: (22bps)

Special dividend: (12bps)

1H25 CONSIDERATIONS
30

•System credit growth similar to 2H24

•Mortgage competition and deposit mix shift continuing

•Replicating portfolio benefit slightly lower

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

The information on this page contains ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks,

uncertainties and assumptions which are, in many instances, beyond its control. They have been based upon management's expectations and beliefs concerning future developments and their potential effect on Westpac.

Should one or more of the risks or uncertainties materialise, or should underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied in such statements. Investors should not

place undue reliance on forward-looking statements and statements of expectation. Except as required by law, Westpac is not responsible for updating, or obliged to update, any matter arising after the date of this

presentation. The information in this page is subject to the information in Westpac’s ASX filings, including in its 2024 Annual Report and elsewhere in this presentation.

REVENUE

EXPENSES

•Increased investment in UNITE, ~75% expensed

•Wage growth and inflation moderating

•Technology services cost pressures ongoing

•Focus on productivity continues

CREDIT QUALITY &

BALANCE SHEET

•Credit quality sound, expect modest deterioration

•Retain strong balance sheet settings

PETER KING
CHIEF EXECUTIVE OFFICER

UNEVEN CASH FLOW CONDITIONS BY INDUSTRY
•Growing population has

supported certain industries

•Consumer led slowdown has

weighed on discretionary

sectors

-4-20246

Recreation Services

Accommodation,...

Wholesale Trade

Property &...

Manufacturing

Education

(10)

(5)

-

5

10

15

Q1Q2Q3Q4Q1Q2Q3

Change in share of business with positive cashflow, rolling 6-month average (ppts)

32

BUSINESS CASH FLOW TRENDS

•Commercial – consistent

improvement

•SME – more challenged

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

AUSTRALIAN ECONOMY: BUSINESS

This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 120.

1 Source: Westpac Economics, Macrobond.

32

20232024

Income to expense (including debt servicing costs) ratio, annual % change

SME

Commercial

Education

Manufacturing

Property & Property

Services

Recreation Services

Wholesale Trade

Accommodation,

Cafes & Restaurants

Australia20232024F2025F
GDP

2

1.61.52.5

Cash rate

3

4.354.353.35

Unemployment rate

3

3.94.34.6

Total credit growth

4

4.85.75.7

Housing

4

4.25.25.4

Business

4

6.57.27.0

33Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

ECONOMY: OUTLOOK IMPROVING

1

This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 120.

1 Source: Westpac Economics 2 Through the year growth rates. 3 End of period. 4 Annual growth.

33

New Zealand20232024F2025F

GDP

2

--2.3

Cash rate

3

5.504.253.50

Unemployment rate

3

4.55.35.5

Total credit growth

4

2.23.04.2

Housing

4

3.03.75.4

Business

4

0.61.92.0

FY24
HIGHLIGHTS

DISCIPLINED

PERFORMANCE

IMPROVING CUSTOMER

SERVICE

STRONG BALANCE SHEET,

RETURNING CAPITAL

34Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

INVESTOR
DISCUSSION PACK

$6,990m
Net Profit, down 3%

on FY23

13 million

Customers across the

Group

80

Organisational Health

Index, +5 on FY23

$237m

Stopped or recovered in

customer scam losses

in FY24

86%

Reduction in scope

1 and 2 emissions from

our 2021 baseline

7

$5.7bn

To be returned to

shareholders via

dividends

#1

Mobile Banking App

1

49%

Women in senior

leadership

2

$177m

In community

investments

4

12.5%

Common equity tier 1

capital ratio, comfortably

above top of operating

target range

+$34bn

Loans

35,240

Employees

3

$37.9m

Spent with diverse

suppliers

5

100%

Sourcing equivalent of

100% of our electricity

from renewables

globally

7

11%

Return on tangible

equity, down 38 bps

+$33bn

Customer deposits

$6bn

Paid to our people

100

New scholarships

awarded in FY24,

820+ active scholars

6

$29bn

Contributed to

sustainable finance

lending in FY24

5

13

Targets set, covering all

our NZBA emission

intensive sectors

5

CREATING VALUE FOR OUR SHAREHOLDERS, CUSTOMERS, PEOPLE, COMMUNITY

AND ENVIRONMENT IN FY24

36

OVERVIEW

1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024. 2 Senior leadership includes executive team, general managers and their direct reports (excluding administrative or support roles).

3 Full time equivalent at 30 Sep-24. 4 Includes the contribution of commercial sponsorships and foregone-fee revenue. 5 Refer to the FY24 Sustainability Index and Datasheet for more information on the definitions and

additional metrics. 6 Scholarships were awarded by Westpac Scholars Trust. Westpac Group provides support to Westpac Scholars Trust. While Westpac was involved in establishing this trust, it is a non-profit organisation

that is separate to the Westpac Group. 7 Estimated from Sep-24.

SHAREHOLDERSCUSTOMERSOUR PEOPLECOMMUNITYENVIRONMENT

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

EARNINGS DRIVERS

7,195
173

7,237

502

111

707,113

6,990

(131)

(141)

(666)

(123)

FY23Notable

Items

Businesses

sold

FY23 ex

Notable

Items and

businesses sold

Net

interest

income

Non

interest

income

ExpensesImpairment

charges

Tax &

NCI

FY24 ex

Notable

Items

Notable

Items

FY24

FY24 NET PROFIT

EARNINGS

Down 3%

Down 2% ex Notable Items and businesses sold

AIEA up 3% due to loan growth.

Core NIM down 4bps, Treasury

& Markets NIM up 3bps

Higher software amortisation, technology

expenses and one-off costs, partly offset by

cost reset initiatives

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack38

NET PROFIT FY23 – FY24 ($M)

Hedging

items only

Provisions for remediation,

restructuring costs, asset

write-downs, asset sales

and hedging items

Lower Markets income from

lower FX trading, partly offset by

higher Institutional lending fees

3,342
1643,506

214

187

3,607

413,648

(83)

(154)

(63)

1H24Notable

Items

1H24 ex

Notable

Items

Net

interest

income

Non

interest

income

ExpensesImpairment

charges

Tax &

NCI

2H24 ex

Notable

Items

Notable

Items

2H24

2H24 NET PROFIT

EARNINGS

Up 9%

Up 3% ex Notable Items

AIEA up 1% due to loan growth.

Core NIM up 3bps,

Treasury & Markets NIM down 1bp

Lower Markets income from a

reduction in FX revenue and lower

Institutional lending fees following a

strong first half

Higher technology costs,

wages and salaries and

UNITE costs

39

NET PROFIT 1H24 –2H24 ($M)

Lower CAP charge from a

reduction in overlays and

lower IAP’s from an

increase in write-backs

Hedging

items only

.

.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Hedging

items only

.

.

40
Westpac uses net profit after tax to assess financial performance at both a Group and segment level

Notable Items are shown separately to clarify underlying operating performance and allocated to the following categories:

•Large items that are not reflective of the Group’s ordinary operations which may include:

−The impact of asset sales and revaluations

−Provisions for remediation, litigation, fines and penalties

−Restructuring costs

−The write-down of assets (including goodwill and capitalised software)

•Hedging items

1,2

:

−Unrealised fair value gains and losses on economic hedges that do not qualify for hedge accounting

−Net ineffectiveness on qualifying hedges

HEDGING ITEMS ($M)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SINGLE MEASURE OF PERFORMANCE – NET PROFIT AFTER TAX

EARNINGS

1 Peers disclose these items as ‘cash earnings adjustments’. 2 Items unwind to zero over time.

105

243

(544)

(94)

200

185

233

(78)

52

(164)

41

2H191H202H201H212H211H222H221H232H231H242H24

Notable Items

($m after tax)1H242H24FY23FY24

Asset sales and revaluations--256-

Provisions for remediation, litigation,

fines and penalties

--(176)-

Restructuring costs--(140)-

Asset write-downs--(87)-

Hedging items(164)41(26)(123)

Total Notable Items(164)41(173)(123)

58
24

18

Households

Businesses

Institutional

41

COMPOSITION OF GROSS LOANS (% OF TOTAL)COMPOSITION OF CUSTOMER DEPOSITS (% OF TOTAL)

MOVEMENT IN GROSS LOANS ($BN)MOVEMENT IN CUSTOMER DEPOSITS ($BN)

GROUP LOANS AND DEPOSITS

778

789

12

0

12

1

2

811(4)

Sep-23Mar-24HousingPersonalBusiness

and WIB

NZ (A$)Other

overseas

(A$)

Businesses

closed

Sep-24

$674bn

Up 4%

Up 3%

62

12

12

1

8

4

1

Australian mortgages

Australian business

Institutional

Australian personal

New Zealand mortgages

New Zealand business/other

Other overseas

$811bn

651

641

10

103

3674

(3)

Sep-23Mar-24Term

deposits

SavingsTran-

saction

Mortgage

offset

Non-

interest

bearing

Sep-24

Up 5%

Up 3%

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1 Only includes Australian lending. 2 A$. Increase in local currency was NZ$1.3bn. 3 Includes a contraction of $3.5bn in RAMS and $0.9bn in auto finance.

3

2

Charts may not add due to rounding

1

559
569

12

1

577

(1)

(3)

Sep-23Mar-24Australian

mortgages

New

Zealand

mortgages

PersonalRAMSSep-24

BUSINESS AND INSTITUTIONAL LENDING ($BN)

218

220

6

8

234

1

(1)

Sep-23Mar-24Australian

business

New

Zealand

business

WIBAuto

finance

Sep-24

MORTGAGES AND PERSONAL LENDING ($BN)

AUSTRALIAN MORTGAGES ($BN)

486

495

35

4

503

(19)

(9)

(3)

Sep-23Mar-24New loans

ex

refinance

Net

refinance

Property

sales and

others

PaydownsRAMSSep-24

GROWTH IN LENDING

REVENUE

1 A$. Increase in local currency was NZ$0.6 billion. 2 Closed to new business. 3 A$. Increase in local currency was NZ$0.7 billion.

Up 7%

Up 6%

3

Up 4%

Up 2%

Up 3%

Up 1%

42

AUSTRALIAN HOUSING CREDIT GROWTH (%)

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

Sep-22Mar-23Sep-23Mar-24Sep-24

Westpac (ex. RAMS)ADI System

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1

2

2

2

Charts may not add due to rounding

29%29%
29%

31%

32%

32%

19%

19%

18%

9%

9%

9%

12%

11%

11%

Sep-23Mar-24Sep-24

Term depositsSavingsTransactionMortgage offsetNIB deposits

308

321

334

141

141

144

116

115

120

74

72

73

2

1

2

641

651

674

Sep-23Mar-24Sep-24

ConsumerBusiness & WealthWIBNew ZealandOther

CUSTOMER DEPOSITS BY TYPE (%)

1

CUSTOMER DEPOSITS BY SEGMENT ($BN)

GROWTH IN DEPOSITS

REVENUE

1 Comparatives have been restated to reflect a reclassification of some savings deposits into transactions and non-interest-bearing deposits. 2 Non-interest bearing (NIB). 3 Mix of Consumer

savings accounts. Behavioural savings largely reflects Westpac Life and St. George Incentive Saver, other savings largely reflects Westpac E-saver and St.George Maxi.

2

674651641

43

AUSTRALIAN HOUSEHOLD DEPOSIT GROWTH (%)

AUSTRALIAN HOUSEHOLD SAVINGS DEPOSIT MIX (%)

3

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Charts may not add due to rounding

56

62

65

80

85

44

38

35

20

15

Sep-20Sep-21Sep-22Sep-23Sep-24

Behavioural savingsOther savings

Charts may not add due to rounding

-1.0%

0.0%

1.0%

2.0%

3.0%

Sep-22Mar-23Sep-23Mar-24Sep-24

WestpacADI System

1.80
1.83

0.14

0.13

(0.05)

1.89

3bps

2bps(1bp)

6bps

(1bp)

-

(1bp)

1H24LoansDepositsWholesale

funding

Capital &

Other

Liquid

assets

Treasury

& Markets

Notable

Items

2H24

Core NIMTreasury & MarketsNotable Items

NET INTEREST MARGIN (%)

AUSTRALIAN DEPOSIT BALANCES

5

BY INTEREST RATE

BANDS ($BN)

78

8585

252

74

77

52

306

73

77

49

331

Sep-23Mar-24Sep-24

NET INTEREST MARGIN

REVENUE

1 Net interest margin excluding Notable Items, Treasury & Markets. 2 Exit refers to Core NIM for the month ended. Sep-24 Exit Core NIM adjusted to exclude impact of remediation provision release. 3 Domestic deposit hedge

increased from $62bn to $72bn in September 2024. 4 The moving average hedge rate on equity and non-rate sensitive deposits. Spot rate represents the average rate for September 2024. 5 A$ balances and excludes

mortgage offset balances. Prior period numbers have been revised.

Composition

of NIM (%)


1H242H24FY23FY24

Core NIM1.801.831.861.82

Treasury & Markets0.140.130.100.13

Core NIM,

Treasury & Markets

1.941.961.961.95

Notable Items:

Hedging

(0.05)0.01(0.01)(0.02)

NIM1.891.971.951.93

1

≤25bps26≤200bps201≤400bps401bps+

44

Sep-24 Exit Core NIM 1.83%

2

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

REPLICATING PORTFOLIO (RP) AND EQUITY HEDGE (%)

Sep 24

balance

FY24 avg

rate

4

Spot rate

4

Investment

term

Equity hedge$55bn2.79%3.30%3 years

Domestic deposit hedge

3

$72bn2.62%3.22%4 years

0.00

1.00

2.00

3.00

4.00

5.00

Sep-20Sep-21Sep-22Sep-23Sep-24

RBA OCR

3M BBSW

Equity hedge rate

RP hedge rate

0.01

+4bps Replicating portfolio

-2bps Deposit mix

-1bp Term deposit spreads

-1bp Other

1.97

NET FEE INCOME BY SEGMENT ($M)
TOTAL MARKETS INCOME ($M)

2

NON-INTEREST INCOME BY TYPE ($M)

1

NON-INTEREST AND MARKETS INCOME

REVENUE

1 Excluding Notable Items. 2 Includes Markets net interest income.

45

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

818

842

9

7

18830

(29)

(17)

2H231H24ConsumerBusiness

& Wealth

WIBNew

Zealand

Other2H24

16

499

490

439

(29)

(35)

(3)

2H231H24Fixed

income

FX,

Commodities

and Carbon

DVAOther2H24

818

225

341

75

842

218

365

40

830

223

351

-22

FeesWealth

management

TradingOther

2H231H242H24

NON-INTEREST INCOME BY DIVISION ($M)

1

251

415

663

134

6

255

409

666

131

13

273

389

599

148

-14

ConsumerBusiness &

Wealth

WIBNZ (NZ$)Other

2H231H242H24

5,244
5,395

465

34

46 5,549

(391)

2H231H24Ongoing

expenses

Cost reset benefitsUNITEInvestments

(ex UNITE)

2H24

EXPENSES

EXPENSES 1H24 – 2H24 ($M)

1

EXPENSES

Higher technology costs and

wages and salaries

46

3% increase

3% increase

Seasonally higher

investment spend

2H24 UNITE investment

$114m, 57% expensed

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1 Excludes the impact of Notable Items in 2H23.

Cost Reset benefits including:

•Simpler operating model

•Reduced property footprint

UNITE INITIATIVES UNDERWAY AND PLANNED FOR FY25
47Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

UNITE

This page contains ‘forward looking statements’. Please refer to the disclaimer on page 120.

1 Out of 61 initiatives.

5

Mar-24

39

Sep-24

c.50

FY25

Consolidated 18 out of 22 electronic identity

verification processes

Consolidated 2 platforms supporting financial

markets into 1 strategic platform

More than 200 Applications decommissioned

Commenced consolidation of our Australian

customer masters into one

Decommissioned 4 legacy systems across Business

Lending, Data Platforms and WIB

FY24 ACHIEVEMENTSFY25 FOCUS

Digital Banker: platform integrating banker tools

and features

Mortgage system consolidation and multiple offset

account features for all Westpac customers

Group Operations workflow simplification

Digital personal loan originations

Collections platform simplification from 7 to 1

1

UNITE GOVERNANCE & OVERSIGHT
48Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Business

TechnologyData

3-IN-A-BOX OPERATING MODEL

LINE 2 ASSURANCE

2LOD capability

bolstered by

external advisors

3rd

2nd

1st

BOARD

Director engagement and regular Board

reporting at every meeting

EXECUTIVE LEADERSHIP

Monthly risk and performance tracking

to committed outcomes

PROGRAM LEADERSHIP

A team of 30+ cross functional experts

focused on initiative delivery with external

partner providing technical advice to

support the program and Board

DIVISIONAL DELIVERY

UNITE

121
213

210

(104)

(120)

(163)

222

211

275

19

58

(147)

258

362

175

2H231H242H242H231H242H242H231H242H242H231H242H242H231H242H24

IMPAIRMENT CHARGES ($M)

49

IMPAIRMENT CHARGES AND STRESSED EXPOSURES (BPS)

7

145

-50

50

150

250

350

-20

0

20

40

60

80

100

2009201020112012201320142015201620172018201920202021202220232024

Impairment charge to average loans annualised (lhs)Stressed exposures to TCE (rhs)

IMPAIRMENT CHARGES COMPOSITION

IMPAIRMENT CHARGES

New

IAPs

Write-backs

& recoveries

Write-offs

direct

Other movements

in CAP

Individually assessedCollectively assessed

Total

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Higher Cards & Personal

Loans recoveries

Overlays no longer

required

CREDIT QUALITY
AND PROVISIONS

5,096
3,571

7,207

Reported

probability-weighted

ECL

100%

base case ECL

100%

downside ECL

Forecasts for

base case ECL

2

Base caseDownside

20242025

Trough /

peak

3

GDP growth1.5%2.4%(6%)

Unemployment4.3%4.6%11%

Residential property prices5.7%4.0%(27%)

Commercial property prices(11.5%)1.3%(32%)

452

351

461

536

947

1,061

1,231

1,223

1,691

2,405

2,478

2,390

845

692

705

768

700

432

260

179

4,635

4,941

5,135

5,096

Sep-22Sep-23Mar-24Sep-24

Overlay Stage 1 CAP Stage 2 CAP

Stage 3 CAP Stage 3 IAP

EXPECTED CREDIT LOSS (ECL) ($M)

TOTAL PROVISIONS FOR EXPECTED CREDIT LOSSES

1

($M)

PROVISIONS FOR EXPECTED CREDIT LOSS

CREDIT QUALITY

1 Includes provisions for debt securities. 2 Forecast date is 23 September 2024. 3 These key economic indicators represent trough or peak values that characterise the scenarios considered in

setting downside severity. Residential and commercial forecasts represent cumulative reduction over a two-year period.

Decrease from

partial release of

mortgage related

overlays

Driven by

manufacturing,

transport and

storage sectors

Increase due to

growth in business

and mortgage

lending

51

$1.5bn in provisions

above the base case ECL

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Decrease due to the

runoff of closed

businesses and

transfers to stage 3

KEY RATIOS
Sep-23Mar-24Sep-24

Provisions to gross loans (bps)636563

Impaired asset provisions

to impaired assets (%)

434741

Collectively assessed provisions

to credit RWA (bps)

135138132

PROVISIONING TO TCE (%)

EXPOSURES AS A % OF TCE

PROVISION COVER

CREDIT QUALITY

0.72

0.82

0.86

15.75

16.33

15.26

83.53

82.85

83.88

Sep-23Mar-24Sep-24

Stage 3Stage 2Stage 1

Sep-23Mar-24Sep-24

Stage 10.070.070.07

Stage 2

Non-stressed1.211.091.10

Stressed8.748.847.94

Stage 3 (non-performing)

Not impaired11.4811.4410.48

Impaired43.4846.6041.28

Total0.410.410.41

52Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Stage 3 – Higher

impaired balances and

90+ mortgage

delinquencies

Stage 2 – Decrease due

to the loan runoff in

closed businesses and

transfers to stage 3

Stage 1 – Lending

growth, mostly in

mortgages and business

53
TOTAL COMMITTED EXPOSURE (TCE) BY RISK GRADE AT 30 SEPTEMBER 2024 ($M)

Standard and Poor’s risk grade

1

AustraliaNZ / PacificOther overseasGroup% of total

AAA to AA-

207,96821,73012,611242,309

19%

A+ to A-

42,6637,66310,78861,114

5%

BBB+ to BBB-

81,47910,6279,301101,407

8%

BB+ to BB

88,73814,799284103,821

8%

BB- to B+

52,7968,61523061,641

5%

<B+

8,4922,4876111,040

1%

Mortgages

567,12374,074- 641,197

52%

Other consumer products

26,2613,551- 29,812

2%

TCE

1,075,520143,54633,2751,252,341

TCE at 30 September 2023

1,040,292143,75133,5411,217,584

Exposure by region

2

(%)

86%11%3%100%

TOP 10 INSTITUTIONAL EXPOSURES TO CORPORATIONS

AND NBFIS

3

(% OF TCE)

1.2

1.1

1.1

1.2

Sep-21Sep-22Sep-23Sep-24

TOP 10 EXPOSURES TO CORPORATIONS & NBFIS

AT 30 SEPTEMBER 2024 ($M)

4

06001,2001,8002,400

A

A-

A-

A

A

BBB

A-

A-

A-

AA-

PORTFOLIO COMPOSITION

CREDIT QUALITY

1 Risk grade equivalent. 2 Region is based on booking office. 3 NBFI is non-bank financial institutions. 4 Institutional counterparties; S&P rating or equivalent.

Clearing house

membership

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

0.19
0.13

0.11

0.16

0.47

0.32

0.39

0.47

0.21

0.19

0.22

0.23

0.49

0.43

0.54

0.59

1.36

1.07

1.26

1.45

Sep-21Sep-22Sep-23Sep-24

ImpairedNon-performing, 90+ days

Non-performing, <90 daysWatchlist & substandard

MOVEMENT IN STRESS BY SEGMENT (BPS)

126

11

3

3

2

145

Sep-23ConsumerBusiness &

Wealth

WIBNew

Zealand

Sep-24

NEW AND INCREASED GROSS IMPAIRED ASSETS ($M)

897

222

222

174

284

864

614

208

193

417

FY20FY21FY22FY23FY24

1H2H

STRESSED EXPOSURES AS A % OF TCE

CREDIT QUALITY METRICS

CREDIT QUALITY

54

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

0.0
1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

PropertyWholesale

&

retail trade

ServicesManufacturingAgriculture,

forestry &

fishing

Property &

business

services

UtilitiesTransport

&

storage

ConstructionAccommodation

cafes &

restaurants

Mining

Sep-23Mar-24Sep-24

CORPORATE AND BUSINESS STRESSED EXPOSURES BY INDUSTRY SECTOR (%)

EXPOSURE AND CREDIT QUALITY BY SECTOR

Sector

Finance &

Insurance

1

Property

2

Wholesale &

retail tradeServices

3

Manufacturing

Agriculture,

forestry &

fishing

Property &

business

servicesUtilities

Transport &

storageConstruction

4

Accomm,

cafes &

restaurantsMining

TCE ($bn)

Sep-24162.885.531.825.925.425.425.223.620.713.711.77.9

Mar-24195.482.231.124.625.424.324.020.620.513.111.57.6

Stressed (%)

5,6

Sep-240.12.75.63.84.15.03.10.12.24.94.14.1

Mar-240.12.65.23.03.15.22.80.51.15.73.75.2

Impaired (%)

6

Sep-240.00.10.80.40.90.50.40.00.40.70.20.2

Mar-240.00.10.70.40.60.30.50.00.10.60.30.1

CREDIT QUALITY ACROSS SECTORS

CREDIT QUALITY

1 Finance and insurance includes banks, non-banks, insurance companies and other firms providing services to the finance and insurance sectors. Includes assets held for liquidity portfolio. 2 Property includes both

residential and non-residential property investors and developers and excludes real estate agents. 3 Services includes education, health & community services, cultural & recreational and personal & other services.

4 Construction includes building and non-building construction, and industries serving the construction sector. 5 Includes impaired exposures. 6 Percentage of portfolio TCE.

55Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Downgrades of a small

number of customers

Large single name

downgrade

Large single

name downgrade

Sep-23
5

Mar-24Sep-24

TCE ($bn)80.782.285.5

% of Group TCE6.636.636.83

Lending ($bn)63.465.268.8

Median risk grade

(S&P equivalent)

BB-BB-BB

% of portfolio graded

as stressed

3,4

2.622.572.66

% of portfolio

impaired

4

0.080.070.09

COMMERCIAL PROPERTY PORTFOLIO COMPOSITION (TCE) (%)

29

8

49

14

Investors &

developers <$10m

Developers >$10m

Investors >$10m

Diversified property

groups and property

trusts

17

13

7

7

3

8

45

NSW & ACT

VIC

QLD

SA, NT & TAS

WA

NZ & Pacific

Institutional

•Single credit policy, supported by industry

sector concentration limits

•Maintained credit standards, with close

oversight of portfolio

•Managed by specialist relationship teams,

dedicated credit officers and subject

matter experts

•Limited risk appetite for lower grade office

buildings

•Weighted average LVR for the Australian

secured portfolio <50%

•Credit policy maximum LVR at origination

65%

1

•85% fully secured

2

COMMERCIAL PROPERTY EXPOSURES

(% OF TCE)

6.2

6.4

6.66.6

6.8

Sep-21Sep-22Sep-23Mar-24Sep-24

COMMERCIAL PROPERTY PORTFOLIO

COMPOSITION (TCE) (%)

20

25

18

17

15

5

Office

Retail

Residential

Industrial

Corporate

Other

SECTORS IN FOCUS: COMMERCIAL PROPERTY

CREDIT QUALITY

1 Policy exception can be made under limited circumstances. 2 Fully secured is where the exposure is less than 100% of the bank extended value of the security, which is a discount of the market

value of the security. 3 Includes impaired exposures. 4 Percentage of commercial property portfolio TCE. 5 Prior periods have been restated. 6 Region is based on booking office.

Sub-sector

Borrower type

Region

6

56Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CONSTRUCTION
Sep-23

3

Mar-24Sep-24

TCE ($bn)12.913.113.7

% of Group TCE1.061.051.10

Lending ($bn)7.67.68.3

% of portfolio graded

as stressed

1,2

6.855.754.93

% of portfolio

impaired

2

0.610.620.72

PORTFOLIO SECURITY COMPOSITION

(TCE) (%)

6117

22

Fully secured

Partially secured

Unsecured

PORTFOLIO BY SUB-SECTOR

(TCE) (%)

23

17

9

5

5

29

12

Building

construction

Installation services

Site prep services

Structure services

Completion services

Other services

Non-building

construction

COMMERCIAL PROPERTY – OFFICE

Sep-23

3

Mar-24Sep-24

TCE ($bn)17.717.017.2

% of Group TCE1.451.371.38

Lending ($bn)14.914.915.0

Median risk grade

(S&P equivalent)

BB-BB-BB-

% of portfolio

graded as stressed

1,2

2.352.383.89

% of portfolio

impaired

2

0.100.140.28

•Office exposure has reduced to 1.4% of

Group TCE in Sep-24 from 2.1% in Sep-20

•Weighted towards premium, A & B grade

office assets in major CBD locations

•Specialist property relationship teams

manage all office exposures >$10m TCE

•Tightened risk appetite settings for lower

grade office assets since start of COVID-19

S&P EQUIVALENT RISK GRADE

4

28

42

22

4

A+ to A-

BBB+ to BBB-

BB+ to BB

BB- to B+

<B+

SECTORS IN FOCUS: COMMERCIAL PROPERTY – OFFICE; CONSTRUCTION

CREDIT QUALITY

1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Prior periods have been restated.

57

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Sep-23
3

Mar-24Sep-24

TCE ($bn)10.811.511.7

% of Group TCE0.890.930.94

Lending ($bn)9.29.810.2

% of portfolio

graded as stressed

1,2

3.703.754.08

% of portfolio

impaired

2

0.370.340.23

58

RETAIL TRADE

Sep-23

3

Mar-24Sep-24

TCE ($bn)12.812.012.4

% of Group TCE1.050.970.99

Lending ($bn)8.47.68.5

% of portfolio

graded as stressed

1,2

3.654.716.05

% of portfolio

impaired

2

0.591.221.21

PORTFOLIO SECURITY COMPOSITION

(TCE) (%)

47

22

31

Fully secured

Partially secured

Unsecured

PORTFOLIO BY SUB-SECTOR

(TCE) (%)

50

24

26

Personal and

household

goods retailing

Motor vehicle

retailing and

services

Food retailing

ACCOMMODATION, CAFES AND

RESTAURANTS

PORTFOLIO SECURITY COMPOSITION

(TCE) (%)

86

10

4

Fully secured

Partially secured

Unsecured

PORTFOLIO BY SUB-SECTOR

(TCE) (%)

37

38

20

5

Accommodation

Pubs, taverns

and bars

Cafes and

restaurants

Clubs

(hospitality)

SECTORS IN FOCUS: ACCOMMODATION, CAFES AND RESTAURANTS; RETAIL TRADE

CREDIT QUALITY

1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Prior periods have been restated.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

59
AGRICULTURE

Sep-

23

3

Mar-

24

Sep-

24

TCE ($bn)24.124.325.4

% of Group TCE1.981.962.03

Lending ($bn)20.720.722.1

% of portfolio graded as

stressed

1,2

4.625.185.03

% of portfolio in impaired

2

0.180.260.48

MINING (INCL. OIL AND GAS)

Sep-

23

3

Mar-

24

Sep-

24

TCE ($bn)8.17.67.9

% of Group TCE0.660.610.63

Lending ($bn)2.72.73.0

% of portfolio graded as

stressed

1,2

5.205.184.08

% of portfolio in

impaired

2

0.160.120.17

AGRICULTURE PORTFOLIO

BY SUB-SECTOR (TCE) (%)

27

24

22

10

3

3

3

2

2

2

2

Dairy

Beef & sheep

Grain

Horticulture

Services to agriculture

Cotton

Viticulture

Forestry & logging

Fishing & aquaculture

Poultry

Other

MINING PORTFOLIO

BY SUB-SECTOR (TCE) (%)

23

29

15

18

1

14

Oil and gas

Metal ore

Iron ore

Mining

services

Coal

Other

SECTORS IN FOCUS: AGRICULTURE; MINING; MANUFACTURING

1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Prior periods have been restated.

MANUFACTURING

Sep-

23

Mar-

24

Sep-

24

TCE ($bn)24.725.425.4

% of Group TCE2.032.052.03

Lending ($bn)12.112.112.7

% of portfolio graded as

stressed

1,2

3.113.114.11

% of portfolio in

impaired

2

0.420.570.90

MANUFACTURING PORTFOLIO

BY SUB-SECTOR (TCE) (%)

27

22

15

14

7

15

Food and beverage

Machinery and equipment

Petroleum, coal, chemical

and associated product

Metal product

Non-metallic mineral

product

Other

CREDIT QUALITY

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

6.5
2.2

8.7

6.6

2.2

8.8

6.3

2.2

8.5

Credit cardsPersonal loansTotal consumer finance

Sep-23Mar-24Sep-24

AUSTRALIAN CONSUMER

FINANCE PORTFOLIO

1

AUSTRALIAN CONSUMER FINANCE

90+ DELINQUENCIES (%)

0.73

2.70

0.0

1.0

2.0

3.0

4.0

5.0

6.0

Sep-21Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24

Credit cardsPersonal loans

AUSTRALIAN CONSUMER

FINANCE PORTFOLIO ($BN)

1

CREDIT CARD ACCOUNTS PAYING

MINIMUM REPAYMENT (%)

2

4.81

4.65

4.20

4.22

3.97

4.08

3.94

0.0

1.0

2.0

3.0

4.0

5.0

6.0

Sep-21Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24

AUSTRALIAN CONSUMER FINANCE

CREDIT QUALITY

1 Excludes margin lending and auto finance (in runoff). 2 Minimum repayment over at least six consecutive months. Minimum repayment defined as <=5% of each months statement cycle balance.

60

Sep-23Mar-24Sep-24

Lending ($bn)

8.78.88.5

As a % of Group loans

1.11.11.1

30+ day delinquencies


(%)

1.982.412.40

90+ day delinquencies


(%)

1.011.171.23

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

1
10

21

2

65

1

10

21

2

65

1

9

22

2

66

0

13

23

4

60

LOCIPL-I/OIPL-P&IOO-I/OOO-P&I

Sep-23 (Portfolio)Mar-24 (Portfolio)

Sep-24 (Portfolio)2H24 Flows

11

3

3

4

4

4

6

13

15

21

17

Pre-

2015

20162018202020222024

Australian mortgage portfolio

Sep-23

balance

Mar-24

balance

Sep-24

balance

2H24

flow

1

Total portfolio ($bn)

485.6495.2503.355.2

Owner occupied (OO) (%)

67.167.867.964.0

Investment property loans (IPL) (%)

31.631.031.136.0

Portfolio loan/line of credit (LOC) (%)

1.31.21.00.0

Variable rate / Fixed rate (%)

76/2485/1591/999/1

Interest only (I/O) (%)

12.812.311.817.9

Proprietary channel (%)

50.849.448.236.4

First home buyer (%)

10.811.311.813.3

Mortgage insured (%)

13.112.611.74.5

Sep-23Mar-24Sep-24

2H24

flow

1

Average loan size

2

($’000)

301309319

521

Customers ahead on repayments

including offset account balances


(%)

By accounts

798083

By balances

757780

BY PRODUCT AND REPAYMENT TYPE (%)

BY YEAR OF ORIGINATION (% OF TOTAL BOOK)

AUSTRALIAN MORTGAGE PORTFOLIO COMPOSITION

MORTGAGE CREDIT QUALITY

Charts may not add to 100 due to rounding.

1 Flow is new mortgages settled in the 6 months ended 30 September 2024. 2 Includes amortisation. Calculated at account level, where split loans represent more than one account.

61

Calendar year

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

17.5
21.1

27.3

28.9

22.7

10.6

7.1

5.8

5.9

17.6

18.1

20.6

24.4

21.9

11.3

7.7

7.9

7.0

Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23Sep-23Mar-24Jun-24

Major banks ex WestpacWestpac

DEBT-TO-INCOME >=6X AT ORIGINATION (%)

AUSTRALIAN MORTGAGE PORTFOLIO COMPOSITION AND PERFORMANCE

MORTGAGE CREDIT QUALITY

Source: APRA, Westpac.

Charts may not add to 100 due to rounding.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

62

41

29

15

8

7

NSW/ACT

VIC/TAS

QLD

WA

SA/NT

PORTFOLIO BY STATE (%)

90+ DAY DELINQUENCIES BY STATE (%)

0.0

1.0

2.0

3.0

4.0

Sep-19Sep-20Sep-21Sep-22Sep-23Sep-24

ALLNSW/ACTVIC/TAS

QLDWASA/NT

APPLICANT GROSS INCOME BAND

(2H24 DRAWDOWNS, % BY APPROVED LIMITS)

2

4

6

9

20

46

14

0

1

3

4

12

56

23

<75k75k to

100k

100k to

125k

125k to

150k

150k to

200k

200k to

500k

>500k

Owner OccupiedInvestment Property

25
20

36

12

7

0

22

17

41

12

7

1

66

14

12

6

1

0.4

0.6

0

10

20

30

40

50

60

70

80

90

100

0<=6060<=7070<=8080<=9090<=9595<=100>100

2H24 drawdowns LVR at origination

Portfolio LVR at origination

Portfolio dynamic LVR

LOAN-TO-VALUE RATIOS (%)

SERVICEABILITY ASSESSMENT CREATES A BUFFER

FOR BORROWERS

AUSTRALIAN MORTGAGE PORTFOLIO

LOAN-TO-VALUE RATIOS (LVRS) AND OFFSET ACCOUNTS

MORTGAGE CREDIT QUALITY

1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source

CoreLogic. 2 Weighted average LVR calculation considers size of outstanding balances. 3 Average LVR of new loans is on rolling 6 months. 4 Includes RAMS from Sep-20 onwards.

Charts may not add to 100 due to rounding

N/A

1

•Loans are assessed at the higher of:

−The customer rate, including any life-of -loan discounts,

plus the serviceability buffer of 3.0%; or

−The minimum assessment rate, called the “floor rate”,

currently 5.05%

•A serviceability buffer of 1.0% may be applied on an exceptions basis for

certain customers seeking to refinance their loan, subject to eligibility

criteria including LVR, bureau score and repayment amounts

•Interest only (I/O) loans: Assessed based on the residual principal and

interest (P&I) term using the applicable P&I rate, plus a 3.0% buffer

•New fixed rate loans: Assessed on the variable rate to which the loan

will revert after the fixed period, plus a buffer

Australian mortgage portfolio LVRs

Sep-23

balance

Mar-24

balance

Sep-24

balance

Weighted

averages

2

LVR at origination (%)

727171

Dynamic LVR

1

(%)

504949

LVR of new loans

3

(%)

677070

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack63

OFFSET ACCOUNT BALANCES

4

($BN)

39

41

46

51

53

57

63

Sep-18Sep-19Sep-20Sep-21Sep-22Sep-23Sep-24

2
24

20

19

14

22

2

18

19

21

17

24

BehindOn time< 1mth< 6mths>2yrs

Sep-23Sep-24

(% by accounts)

CUSTOMERS AHEAD ON REPAYMENTS

2

BUFFER TO BALANCE RATIO

1

(%)

AUSTRALIAN MORTGAGE PORTFOLIO REPAYMENT BUFFERS

MORTGAGE CREDIT QUALITY

Charts may not add due to rounding.

1 Excludes Line of Credit.

Buffer equals the Current Limit less Outstanding Balance plus Offset Balance. 2 Customer loans ahead on payments exclude equity/line of credit products as there are no

scheduled principal payments. Includes mortgage offset accounts. ‘Behind’ is more than 30 days past due. ‘On time’ includes up to 30 days past due. Measures of customers ahead on repayments for

September 2023 have been restated to reflect changes in determining account limits when calculating prepayment amounts.

11

14

9

4

6

4

17

15

Sep-23Sep-24

37

43

Investment property loans

– (generally maintain

higher balances for tax

purposes)

Accounts opened in the

last 12 months

Structural restrictions on

repayments e.g. fixed rate

Residual – <1 month

repayment buffer

>6mths

to <2yrs

Loans ‘on time’ and <1mth ahead

18.5

19.0

19.419.4

19.7

Sep-20Sep-21Sep-22Sep-23Sep-24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack64

33

15

18

16

16

1

>2yrs

>6mths <2yrs

<6 mths

< 1 mth

On time

Behind

Buffer = Current Limit – Outstanding Balance + Offset Balance

(% by balances)

CHANGES IN CUSTOMER BUFFERS

1

(%)

Owner-occupied variable rate customers change in buffer over

12 months (by balances)

0.0

20.0

40.0

60.0

Sep-20Sep-21Sep-22Sep-23Sep-24

IncreasedUnchangedDecreased

•Approx. $174bn of fixed-rate loans have expired or refinanced
since 1 October 2021

•Fixed-rate loans are now 9% of the Australian mortgage

portfolio and new flows are <1%

•Average fixed period for the remaining fixed-rate portfolio is

3.4 years

•$20bn fixed rate loans expiring in 1H25, with an average fixed

rate of approximately 2.8%

1

•Most remaining fixed rate borrowers are well placed to

manage higher repayments

−51% also have a variable rate loan

0.7

1.2

0.3

0.7

1.8

1.8

1.0

1.1

1.5

1.8

0.9

1.1

Sep-23Sep-24Sep-23Sep-24

FixedVariableTotal

65

PORTFOLIO BY INCOME BAND (%)

PORTFOLIO BY DYNAMIC LVR

3

(%)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

AUSTRALIAN MORTGAGE PORTFOLIO FIXED-RATE LOANS

MORTGAGE CREDIT QUALITY

1 On a balance weighted basis. 2 Scheduled expiry for 6 months to Sep-24 was $31bn. Actual expiry $28bn. 3 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance,

changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic.

PORTFOLIO ARREARS (%)

30+ Delinquency 90+ Delinquency

Charts may not add to 100 due to rounding

18

25

19

38

11

19

19

51

12

19

19

50

<$100k>$100k -

$150k

>$150k -

$200k

>$200k

FixedVariableTotal

73

23

3

1

0.3

65

27

6

2

0.7

66

26

6

2

0.6

0-60>60-80>80-90>90-100>100

FixedVariableTotal

FIXED RATE MORTGAGE EXPIRY SCHEDULE

($BN, FOR THE 6MTHS TO)


19

20

19

51

37

28

20

14

11

Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24Mar-25Sep-25>Sep-25

ExpiredYet to expire

2

66
CREDIT POLICY AT SEPTEMBER 2024

Income

•Verified via payslips, tax returns or salary credits, with other supporting documentation such as PAYG payment summaries or

ATO Income Statements (minimum standards apply)

•Shading of at least 20% applies to less certain income sources i.e. overtime, bonuses

Credit Score

& Credit Bureau

•Bespoke application scorecards segmented by new and existing customers

•Credit and score override rates tracked and capped

•Credit bureau checks required

Expenses

•Assessed as the higher of a borrower’s declared expenses or HEM

1

comparable expenses plus any expenses that are not

comparable to HEM (e.g. private school fees, life insurance)

•HEM is applied by income bands, post settlement postcode location, marital status and dependants

•17 expense categories used, aligned with Melbourne Institute guidelines and LIXI standards

Serviceability assessment

For serviceability assessment, loans are assessed at the higher of:

The customer interest rate, including any life-of-loan discounts, plus the serviceability buffer of 3.0%, or

The minimum assessment rate, called the “floor rate”, currently 5.05%

•A serviceability buffer of 1.0% may be applied on an exceptions basis for certain customers seeking to refinance their loan, subject

to eligibility criteria

•For I/O loans, serviceability is assessed on a P&I basis over the residual term

•New fixed rate loans assessed on the variable rate to which the loan will revert after fixed period, plus a buffer

•All existing customer commitments are verified

•Review Westpac Group accounts and Comprehensive Credit Reporting (CCR) to identify customer commitments

•Limits apply to higher debt-to-income lending; >7x referred for manual credit assessment where LVR >80%

•Credit card repayments assessed at 3.8% of limit or balance whichever is higher

Genuine savings deposit

requirements

•Minimum 5% proof of genuine savings for higher LVR loans (typically LVR >90% or >80% for Home Guarantee Scheme Loans).

Any Home Owner Grants are not considered genuine savings

Security

•LVR restrictions apply depending on location, property value and nature of security

•Restrictions on high-density apartments based in postcode defined areas, generally capital city CBD’s and properties in towns

heavily reliant on a single industry, e.g. mining, tourism

LMI


Mortgage insurance for higher risk loans, such as LVRs >80%. Special package policy waivers apply for certain professionals and

Westpac Group staff

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

AUSTRALIAN MORTGAGE PORTFOLIO UNDERWRITING

MORTGAGE CREDIT QUALITY

1 HEM is the Household Expenditure Measure, produced by the Melbourne Institute.

Australian mortgage portfolioSep-23Mar-24Sep-24
90+ day delinquencies (bps):

Total portfolio

1

inc. impaired mortgages86106112

Owner occupied loans84106115

Investment property loans859999

Principal & interest loans89109115

Interest only loans546869

First Home Buyers99119120

30+ day delinquencies

total portfolio


(bps)

154181182

Sep-23Mar-24Sep-24

Customers in hardship

2


including 6mth serviceability period

(by balances, bps)

71105114

Consumer properties in possession

(number)

210190201

Impaired mortgages

(by balances, bps)

6710

Mortgage losses net of insurance


($m, for 6 months ending)

212023

Annual mortgage loss rate

3

(bps)0.70.80.9

30+ DAY AND 90+ DAY DELINQUENCIES (%)

0.67

1.12

1.82

0.0

1.0

2.0

3.0

4.0

Sep-19Sep-20Sep-21Sep-22Sep-23Sep-24

90+ dpd excl. 6 months serviceability hold-out period and RAMS

(closed to new customers)

90+ day delinquencies

30+ day delinquencies

90+ DAY DELINQUENCIES BY VINTAGE (%)

0.0

1.0

2.0

3.0

4.0

06121824303642485460

FY2018FY2019FY2020FY2021

FY2022FY2023FY2024

AUSTRALIAN MORTGAGE PORTFOLIO PERFORMANCE

MORTGAGE CREDIT QUALITY

1 Total portfolio includes Line of Credit loans. 2 Financial hardship assistance is available to customers experiencing temporary financial difficulty, including changes in income due to illness, a

relationship breakdown or natural disasters. Hardship assistance often takes the form of a reduction or deferral of repayments for a short period. 3 Mortgage loss rates for March balances are

annualised, based on losses for the 6 months. Mortgage loss rates for September are actual losses for the 12 months ending.

Months on book

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack67

68
HARDSHIP

1

BALANCES BY SUPPORT SOLUTION

(% FY24 NEW HARDSHIP ACCTS)

2

32

57

10

2

Reduced repayments (temporarily)

No repayments (temporarily)

Capping of arrears

(arrears capitalised into the principal

owed, repayments are recalculated)

Other

(may include standalone term extension

or other tailored solution)

HARDSHIP

1

BALANCES (% OF PORTFOLIO)

1.14

0.00

0.50

1.00

1.50

2.00

2.50

Sep-20Sep-21Sep-22Sep-23

Sep-24

Non-COVID-19 supportCOVID-19 support.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

AUSTRALIAN MORTGAGE PORTFOLIO

MORTGAGE CREDIT QUALITY

1 Financial hardship assistance is available to customers experiencing temporary financial difficulty, including changes in income due to illness, a relationship breakdown or natural disasters.

2 Charts may not add to 100 due to rounding. 3 In 2H21 Westpac Lender’s Mortgage Insurance Limited was sold to Arch Capital Group. Westpac has entered into a 10-year exclusive supply

agreement for Arch to provide lenders mortgage insurance to the Group. 4 Includes loans where LMI applies to >70% LVR loans, for example, single industry towns.

TOTAL PORTFOLIO BY INSURANCE PROFILE

3

(%)

12

7

81

Insurance not required

(Low risk profile including loans

<80% LVR)

Not insured >80% LVR

(Policy for certain

professionals and Westpac staff)

Insured

4

(>80% LVR)

INTEREST ONLY (I/O) LENDING BY DYNAMIC LVR
1

AND

INCOME BAND (% OF TOTAL I/O LENDING)

3

1

21

9

3

36

20

7

60

30

10

<=60%60%<=80%>80%

Dynamic LVR bands (%)

<$100k

$100k – $250k

>$250k

INVESTMENT PROPERTY PORTFOLIO BY NUMBER

OF PROPERTIES PER CUSTOMER (%)

70

21

5

1

2

3

4

5

6+

SCHEDULED I/O TERM EXPIRY

2

(% OF TOTAL I/O LOANS)

15

17

17

16

20

14

0<1 Yr1<2 Yrs2<3 Yrs3<4 Yrs4<5 Yrs5<10 Yrs10 Yrs+

Investment property lending (IPL) portfolio

Sep-23Mar-24Sep-24

Investment property loans ($bn)

153153157

Weighted

averages

LVR of IPL loans at origination (%)

707070

LVR of new IPL loans in the period


(%)

687070

Dynamic


LVR

1

of IPL loans (%)

504948

Average loan size

3

($’000)

337343351

Customers ahead on repayments

including offset accounts

4

(%)

656770

90+ day delinquencies (bps)

859999

Annualised loss rate (net of insurance claims) (bps)

1.51.71.5

AUSTRALIAN MORTGAGE PORTFOLIO INTEREST ONLY

AND INVESTMENT PROPERTY LENDING

MORTGAGE CREDIT QUALITY

Charts may not add to 100 due to rounding. 1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan

adjustments. Property valuation source CoreLogic. 2 Based on outstanding balance. Excludes line of credit loans, I/O loans without date (including bridging loans and loans with construction purpose) and I/O

loans that should have switched to P&I but for the previously announced mortgage processing error. 3 Includes amortisation. Calculated at account level where split loans represent more than one account.

4 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments.

1

I/O portfolio $59bn (12% of portfolio)

at 30 September 2024

1

2

Applicant gross income bands

69Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

MORTGAGE PORTFOLIO LVR
4

(% OF PORTFOLIO)

51.2%

20.1%

20.1%

6.0%

2.6%

0<=6060<=7070<=8080<=9090+

BUSINESS STRESSED EXPOSURES TO

BUSINESS TCE (%)

5

Mortgage portfolioSep-23Sep-24

Total portfolio (NZ$bn)

1

65.868.0

Owner occupied (%)

74.174.4

Investment property

loans (IPL) (%)

25.925.6

Broker introduced (%)

51.953.8

Proprietary channel (%)

48.146.2

Fixed/ variable split (%)

91/989/11

Interest only (I/O) (%)

16.515.5

LVR 80<=90

5.06.0

Loan to Value

Ratio (LVR) >90%

2.42.6

Mortgage 90+ day

delinquencies (%)

0.330.49

Mortgage 30+ day

delinquencies (%)

0.710.96

Unsecured consumer

portfolio (NZ$bn)

2

1.21.2

MORTGAGE 90+ DAY

DELINQUENCIES

3

(%)

0.49

0.0

0.2

0.4

0.6

0.8

1.0

Sep-16Sep-18Sep-20Sep-22Sep-24

UNSECURED CONSUMER 90+ DAY

DELINQUENCIES

3

(%)

0.87

0.0

1.0

2.0

3.0

Sep-16Sep-18Sep-20Sep-22Sep-24

NEW ZEALAND CREDIT QUALITY

NEW ZEALAND CREDIT QUALITY

1 Mortgage portfolio indicates gross loans. 2 Unsecured consumer portfolio indicates outstanding balance. 3 In May-19 we made changes to the reporting of customers in hardship to align to the

method used by APRA. 4 LVR based on current loan property value at latest credit event. 5 Chart may not add due to rounding.

91% of mortgage portfolio has

an LVR less than 80%

0.1

0.2 0.2

0.3

0.3

0.3

2.1

2.1

2.4

2.5

2.5

2.8

Sep-23Mar-24Sep-24

Watchlist &

substandard

Non-

performing,

not impaired

Impaired

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack70

CAPITAL, FUNDING
AND LIQUIDITY

12.55
83

19

12.49

12.11

(60)

(34)

(14)

(38)

Mar-24Net profit1H24

dividend

RWACapital

return

OtherSep-24Remaining

capital

return

Sep-24

Pro forma

72

Key capital ratios (%)

Sep-

23

Mar-

24

Sep-

24

Level 2 CET1

capital ratio

12.412.512.5

Additional Tier 1

capital ratio

2.22.52.3

Tier 1 capital ratio14.615.014.8

Tier 2 capital ratio5.96.46.6

Total regulatory

capital ratio

20.521.421.4

Risk weighted assets

(RWA)


($bn)

451444437

Leverage ratio 5.55.55.3

Level 1 CET1 capital ratio12.612.812.7

Internationally comparable ratios

3

Leverage ratio

(internationally

comparable)

6.06.05.8

CET1 capital ratio

(internationally

comparable)

18.718.618.3

LEVEL 2 CET1 CAPITAL RATIO MOVEMENTS (%, BPS)

CET1 CAPITAL RATIO 12.49%

CAPITAL, FUNDING AND LIQUIDITY

1 Capital deductions and other items including FX translation impacts. 2 Includes on market share buyback extension of up to $1bn and remaining on market share buyback announced in

Nov-23 and May-24. 3 Internationally comparable methodology references the Australian Banking Association (ABA) study on the comparability of APRA’s new capital framework and finalised

reform released on 10 March 2023.

1

2

IRRBB reduction: 16bps

Op risk overlay reduction: 18bps

Data refinement: 10bps

Credit quality: (15bps)

Lending growth: (14bps)

Share buyback completed: $1bn, (22bps)

Special dividend: $0.5bn, (12bps)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

451.4
444.4

5.1

4.8

0.8437.4

-(3.2)

(0.5)

(1.7)

(5.6)

(6.7)

Sep-23Mar-24Credit qualityLendingCounter-

party credit

and MTM

risk

Data

refinement

FX

translation

Market

risk

IRRBBOperational

risk

OtherSep-24

RISK WEIGHTED ASSETS

1

(RWA) ($BN)

IRRBB RWA

1

($BN)

16

8

(1)

20

21

23

5

5

6

40

34

28

4.26

3.79

3.54

-4

-3

-2

-1

0

1

2

3

4

-10

0

10

20

30

40

50

60

Sep-23Mar-24Sep-24

Embedded loss/(gain)Repricing and yield curve riskOptionality and basis risk3y Swap rate (in %)

RISK WEIGHTED ASSETS

CAPITAL, FUNDING AND LIQUIDITY

1 Chart may not add due to rounding. 2 Mark to market (MTM).

2

Down $7bn or 1.6%

Credit RWA up $6.2bn or 1.8%

See below

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack73

REGULATORY CAPITAL CHANGES
74

ImplementationChangeDetails

Expected impact

on the Group’s

capital ratios

1 Jan 2027

(proposed)

Additional Tier 1 Capital

•In September 2024, APRA released a discussion paper outlining potential

amendments to the prudential framework and is seeking feedback

regarding the proposed removal of Additional Tier 1 capital

•Proposed changes will impact the CET1 minimum, CET1 buffers and T2

requirements

1 Oct 2025

Expected to be

2027

APS117 – IRRBB

APS116 – Market Risk

•APRA released the final APS117 in July 2024, which will come into effect on 1

October 2025. The intention is to standardise aspects of the IRRBB capital

to reduce volatility through time and variations between ADIs.

•APRA is yet to commence consultation on Fundamental Review of the

Trading Book

1 Jan 2024 and

1 Jan 2026

Loss Absorbing

Capacity (LAC)

•Total capital ratio requirement:

−Current 16.75%

−1 January 2026 18.25%

Current and

finalised by

1 Jul 2028

RBNZ Capital Review

•D-SIBs

1

total capital requirements increasing to 18% by 1 July 2028. Includes

Tier 1 capital requirement of 16% of which 13.5% must be CET1 capital

CAPITAL, FUNDING AND LIQUIDITY

This page contains ‘forward looking statements’. Please refer to the disclaimer on page 120.

1 Domestically systemically important bank (D-SIB).

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

INTERNATIONALLY COMPARABLE CAPITAL RATIO RECONCILIATION
1

APRA’s capital requirements are more conservative than those of the Basel Committee on Banking Supervision (BCBS), leading

to lower reported capital ratios by Australian banks. The following details the adjustments and how Westpac’s APRA CET1 capital

ratio aligns to an internationally comparable ratio:

CAPITAL, FUNDING AND LIQUIDITY

1 Internationally comparable methodology references the ABA study on the comparability of APRA’s new capital framework and finalised reform released on 10 March 2023. 2 Internal ratings-

based approach (IRB).

Westpac’s CET1 capital ratio (APRA basis)

12.5

Equity investments

Balances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s

requirements

0.0

Deferred tax assets

Balances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s

requirements

0.6

Capitalised expenses

APRA requires these items to be deducted from CET1. The BCBS only requires exposures classified as intangible

assets under relevant accounting standards to be deducted from CET1

0.7

Interest rate risk in the

banking book (IRRBB)

APRA requires capital to be held for IRRBB. The BCBS does not have a Pillar 1 capital requirement for IRRBB

1.1

RWA scaling factorAPRA applies a scaling factor to all Advanced IRB

2

credit RWAs. The BCBS does not apply this scalar

0.9

Property financeAPRA applies an additional scaling factor to property finance RWA. The BCBS does not apply this scalar

0.4

Residential mortgages

APRA applies scaling factors to mortgage RWAs for higher risk segments such as interest only and investor

mortgages and applies a standardised risk weight to certain mortgages. The BCBS does not apply this treatment

1.8

Non-retail Loss Given

Default (LGD)

Non-retail LGD’s under the Foundation IRB (F-IRB) and Advanced IRB approaches differ from the BCBS

(0.3)

New Zealand

APRA requires New Zealand RWAs to be largely calculated in accordance with the RBNZ rules. The RBNZ rules

are more conservative than BCBS

0.6

Internationally comparable CET1 capital ratio

18.3

Internationally comparable Tier 1 capital ratio

21.3

Internationally comparable total regulatory capital ratio

29.9

75Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

China Merchants Bank
ICBC

China Construction Bank

Bank of China

Rabobank

BBVA

Agricultural Bank of China

Intesa Sanpaolo

Norinchukin Bank

ANZ

UBS

HSBC

Westpac

, 5.8%

Unicredit

CBA

Lloyds

Sumitomo Mitsui

Mitsubishi UFJ

NatWest

Danske Bank

BPCE

Barclays

Nordea

Santander

Standard Chartered

ING Group

Mizuho FG

Deutsche Bank

BNP Paribas

Commerzbank

Scotiabank

CIBC

Bank of Montreal

Royal Bank of Canada

Societe Generale

Toronto Dominion Bank

Credit Agricole SA

0%

2%

4%

6%

8%

ANZ

Danske Bank

CBA

Westpac

, 18.3%

NAB

Nordea

Unicredit

Rabobank

Goldman Sachs

BPCE

Morgan Stanley

JPMorgan Chase

HSBC

Norinchukin Bank

UBS

Commerzbank

Standard Chartered

Intesa Sanpaolo

Lloyds

ING Group

China Construction Bank

NatWest

China Merchants Bank

ICBC

Barclays

Citigroup

BBVA

BNP Paribas

Deutsche Bank

Mitsubishi UFJ

Scotiabank

CIBC

Mizuho FG

Societe Generale

Royal Bank of Canada

Bank of Montreal

Toronto Dominion Bank

Sumitomo Mitsui

Santander

Wells Fargo

Bank of China

Bank of America

Credit Agricole SA

Agricultural Bank of China

0%

5%

10%

15%

20%

COMMON EQUITY TIER 1 RATIO

1

(%)

76

LEVERAGE RATIO (%)

WELL PLACED ON INTERNATIONALLY COMPARABLE

CAPITAL, FUNDING AND LIQUIDITY

1 Comparison group comprises listed commercial banks with assets in excess of A$700bn and which have disclosed fully implemented Basel III ratios or provided enough to estimate. Based on company reports/presentations. Ratios are at 30 June 2024, except

for National Australia Bank and ANZ which are at 31 March 2024, Bank of Montreal, Toronto Dominion Bank, Royal Bank of Canada, CIBC and Scotiabank which are at 31 July 2024, and Westpac which is at 30 September 2024. Where accrued expected dividends

have been deducted and disclosed, these have been added back for comparability. US banks are excluded from leverage ratio analysis due to business model differences, for example from loans sold to US Government sponsored enterprises. NAB has not

disclosed an internationally comparable leverage ratio since September 2017 and has therefore been excluded.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

•Focus on stable funding sources
•Customer deposits provide 67% of total funding, or 72% excluding equity

65

66

67

7

8

7

1.4

0.4

1.0

10

10

10

5

4

4

6

6

7

6

6

4

Sep-22Sep-23Sep-24

77

NET STABLE FUNDING RATIO (%)

115

112

0.0

4.3

0.2

(0.9)

(3.8)

(2.5)

Sep-23CapitalRetail/

SME

Deposits

Wholesale

funding

Liquids

and

other

LoansTFF run-

off and

impact of

APS 112

Sep-24

CUSTOMER DEPOSITS AND NET LOANS ($BN)

613

641

674

740

773

807

82.982.9

83.5

Sep-22Sep-23Sep-24

FUNDING BY RESIDUAL MATURITY (%)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

FUNDING COMPOSITION

CAPITAL, FUNDING AND LIQUIDITY

1 Includes long term wholesale funding with a residual maturity less than or equal to 1 year. 2 Equity excludes FX translation, available-for-sale securities and cash flow hedging reserves.

3 Other includes derivatives and other assets.

Charts may not add to 100 due to rounding

Wholesale offshore >1yr

Wholesale onshore <1yr

1

Wholesale onshore >1yr

Wholesale offshore <1yr

1

Securitisation

Equity

2

Customer deposits

Customer depositsNet loansCustomer deposits to net loans ratio (%)

Customer deposits

72% of total funding

excluding equity

3

78
LCR ($BN)

95

173

9

26

130

173

Net cash outflowsHQLA

MOVEMENT IN LCR (%)

134

133

(6.6)

(0.2)

(2.0)

4.3

3.9

Sep-23

Qtr

HQLARBNZ

eligible

securities

Customer

deposits

Wholesale

funding

Other

flows

Sep-24

Qtr

HIGH QUALITY LIQUID ASSETS (HQLA) (%)

33

11

44

12

Cash and balances with central banks

Balances with foreign central banks

Australian government and semi-

government bonds

Other HQLA

LCR DEPOSIT MIX (%)

33

36

15

16

Stable retail and SME deposits

Less stable retail and SME deposits

Operational deposits

Non-operational deposits

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

LIQUIDITY COVERAGE RATIO (LCR)

CAPITAL, FUNDING AND LIQUIDITY

1 Other flows include credit and liquidity facilities, collateral outflows and inflows from customers. 2 Other HQLA includes securities issued by foreign sovereigns and repo-eligible qualifying assets

in foreign jurisdictions, including RBNZ eligible securities.

Liquid assets

HQLA

1

Net cash outflows (NCOs)

Other flows

1

Wholesale funding

Customer deposits

2

$510bn$173bn

September 2024 quarterly average 133%

Chart does not add due to roundingChart does not add due to rounding

3.5
1.5

1.8

1.7

3.5

1.5

1.81.8

2.2

6.2

5.2

2.9

5.4

2.2

3.3

2.9

1.8

4.6

2.2

3.2

8.5

FY20FY21FY22FY23FY24FY25FY26FY27FY28FY29FY30FY31FY32>FY32

Additional Tier 1Tier 2

ADDITIONAL TIER 1 AND TIER 2 PROFILE

1,2

(NOTIONAL AMOUNT, A$BN)

PROPOSED CHANGES TO CAPITAL

•On 10 September 2024, APRA released a discussion paper outlining

proposed changes to the capital framework for banks

•Under APRA’s proposal to phase out the use of AT1 capital instruments,

IRB banks, including Westpac, would be required to replace the

current 1.5% of AT1 capital with 0.25% of CET1 capital and 1.25% of Tier 2

capital.

•Changes to capital requirements are proposed to come into effect from

1 Jan 2027. AT1 instruments are eligible to be included as Tier 2 capital

until their first call date, with all existing AT1 instruments to be phased

out by 2032.

•Westpac expects the replacement of AT1 securities with Tier 2 securities

over the transition period to be manageable, should the proposal be

implemented in its current form

1

10.25

10.50

12.49

1.50

2.33

6.50

7.75

6.56

18.2518.25

21.38

Current final

requirements

Proposed

requirements

Westpac as at

30 Sep 24

Tier 2

AT1

CET1

APRA PROPOSAL TO PHASE OUT AT1 CAPITAL INSTRUMENTS

CAPITAL, FUNDING AND LIQUIDITY

1 This page contains ‘forward looking statements’. Please refer to the disclaimer on page 120. 2 Represents A$ equivalent notional amount using spot FX translation at date of issue for issuance

and spot FX translation at 30 September 2024 for redemptions/maturities. Securities in bullet format profiled to maturity date. Securities in callable format profiled to first call date. Any early

redemption would be subject to prior written approval from APRA, which may or may not be provided.

IssuanceFirst optional redemption date/Maturities

TOTAL CAPITAL

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack79

80
TERM DEBT ISSUANCE AND MATURITY PROFILE

1

($BN)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

LONG TERM WHOLESALE FUNDING PROFILE

1 Based on residual maturity and FX spot currency translation. Includes all debt issuance with contractual maturity greater than 13 months excluding US Commercial Paper and Yankee Certificates of Deposit.

Contractual maturity date for Additional Tier 1 capital instruments and callable Tier 2 capital instruments is the first scheduled conversion date or call date for the purposes of this disclosure. Any early

redemption would be subject to prior written approval from APRA, which may or may not be provided. Maturities exclude securitisation amortisation. 2 Charts may not add due to rounding. Data excludes

Term Funding Facility and Funding for Lending Program. 3 Excludes securitisation.

TERM DEBT ISSUANCE

1,2

(%)

49

35

7

6

3

1

AUD

USD

EUR

GBP

NZD

Other

2

15

10

6

48

19

1 year

2 years

3 years

4 years

5 years

>5 years

By program (%)

By currency (%)By tenor

3

(%)

18

12

34

31

35

43

35

42

33

34

28

29

25

28

FY19FY20FY21FY22FY23FY24FY25FY26FY27FY28FY29>FY29

Funding for Lending Programme (NZ)

Term Funding Facility (Aus)

Tier 2 capital

Additional Tier 1 capital

Covered bond

Senior/Securitisation

IssuanceMaturities

64

12

5

13

6

Senior Bonds

Covered Bonds

Additional Tier 1

Capital

Tier 2 Capital

Securitisation

CAPITAL, FUNDING AND LIQUIDITY

6.6
2.02.0

3.0

4.5

5.0

6.5

Westpac

30 September

2024

January 2024

Requirements

January 2026

Requirements

Tier 2LAC

81

LOSS-ABSORBING CAPACITY (LAC)TIER 2 CAPITAL SECURITIES OUTSTANDING (%)

INDICATIVE WHOLESALE FUNDING

COSTS (SPREAD ABOVE 3MTH BBSW)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

LONG TERM WHOLESALE FUNDING

CAPITAL, FUNDING AND LIQUIDITY

1 Includes Westpac New Zealand Limited (WNZL). WNZL Tier 2 does not count for APRA Tier 2 or LAC requirements. Represents A$ equivalent notional amount using spot FX translation at date of

issue for issuance and spot FX translation at 30 September 2024 for redemptions/maturities. Securities in bullet format profiled to maturity date. Securities in callable format profiled to first call

date. Any early redemption would be subject to prior written approval from APRA, which may or may not be provided. 2 Back book data excludes securitisation and FLP.

LONG TERM WHOLESALE FUNDING BACK BOOK (%)

57

49

69

78

86

38

57

76

90

104

0

50

100

150

1 year2 year3 year4 year5 year

AUD 30-Sep-24AUD 30-Sep-23

USD 30-Sep-24USD 30-Sep-23

79

21

Callable

Bullet

58

28

1

5

4

2

2

USD

AUD Domestic

AUD EMTN

EUR

NZD

JPY

SGD

Tier 2 outstanding by

format

1

(notional amount)

Tier 2 outstanding by currency

1

(notional amount)

By program

2

(%)

By currency

2

(%)

54

23

17

6

Senior bonds

Covered bonds

Tier 2 capital

AT1 capital

0204060

40

31

20

3

3

3

0204060

USD

AUD

EUR

GBP

NZD

Other

SUPPORTING OUR
CUSTOMERS

#1 MOBILE BANKING APP
1

83Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUPPORTING OUR CUSTOMERS

1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024. 2 Westpac Rewards received the award for Best Overall Loyalty Program in Financial Services at the 2023/2024

Asia Pacific Loyalty Awards. 3 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Management’ in the

2024 Annual Report and 2024 Risk Factors.

SEAMLESS USER EXPERIENCE

•Empowering self-service features

including dispute a transaction with

digital status tracking

•Push notification and secure messaging

for account management

•Drag and drop functionality for quick,

intuitive transfers

•Natural language search, powered

by AI personalisation

SAFE AND SECURE

3

•Proactive fraud and scam prevention

including Westpac SaferPay

TM

•Enhanced protection from payment

redirection scams and mistaken

payments with Westpac Verify

•Embedded security with biometric

authentication and safety education

prompts

•Fraud alerts via push notification

COMPREHENSIVE FUNCTIONALITY

•Best in class Money Movement and

account management

1


•Bespoke loyalty offers with ShopBack

•Best overall loyalty program

2

with

integrated rewards including Pay

with Points

INSIGHTFUL MONEY MANAGEMENT

•Personalised budgeting features

including Bills Calendar

•Savings Finder helps identify bills or

subscriptions to reduce or cancel

•Comprehensive financial management

solutions such as Net Worth view and

Financial Wellbeing

•Money smarts for children with weekly

spend limit, pocket money, card lock

and parental controls

EVOLVING OUR DIGITAL BANKING EXPERIENCE
84Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUPPORTING OUR CUSTOMERS

1 Includes expansion of SaferPay to Business and expansion of Dynamic CVV to St.George, Bank SA & BOM. 2 In the 90 days to Sept-24. 3 For consumer credit card customers.

4 Since launch in Jun-24.

Supporting customers

against potential

scams

Westpac Verify,

Westpac SaferPay

TM

and

Dynamic CVC


expansion

1

FRAUD &

SCAMS

>1 million customers

used money

management

features

2

Savings Goals &

Financial Wellbeing

MONEY

MANAGEMENT

Enhanced digital

request for Card Reissue

with live tracking

3

Empowering

customers to digitally

self-serve

SERVICING &

ONBOARDING

Pay

With Points

Australian first with >1

billion points

redeemed

4

PAYMENTS &

TRANSACTIONS

New Westpac Rewards

Hub to explore, redeem

& track rewards

Bringing customers

loyalty & rewards

needs into a new

digital experience

LOYALTY

& REWARDS

356
372

395

412

429

5.48

5.64

5.80

5.92

6.02

2H221H232H231H242H24

Transactions (#m)Customers (#m)

0.37

0.44

0.47

0.51

0.52

43

43

44

50

51

2H221H232H231H242H24

Sales (#m)Sales (%)

4.91

5.21

5.43

5.55

5.63

2H221H232H231H242H24

DIGITAL SALES

1,2

AVERAGE APP SESSIONS PER DAY

1


(#M)

DIGITAL ACTIVITY

1


Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CUSTOMERS CONTINUE TO MIGRATE TO DIGITAL

1 Refer to pg. 118 for definitions. 2 Consumer only.

Up 9%

Up 4%

Up 1%

Up 4%

Up 11%

Up 2%

SUPPORTING OUR CUSTOMERS

85

50

79

95

9696

2H221H232H231H242H24

MORTGAGES PROCESSED ON DIGITAL

ORIGINATION PLATFORM (%)

1 ATM numbers include Westpac Group ATMs, Precinct, ATMx and major bank ATMs.
6.0

2.3

FY19FY24

Westpac ATM withdrawals have reduced

by 62% since 2019

INVESTING IN SUPPORTING

CASH SERVICES

#M, Avg. # of Monthly Withdrawals

PROVIDING CASH SERVICES FOR AUSTRALIAN CUSTOMERS

CHANGING CUSTOMER PREFERENCES

Digital payments have increased by 68%

#M, Avg. # of Monthly Transactions

41.6

70.0

FY19FY24

24

29

Sep-19Sep-24

Westpac spent ~$330m as part of

our commitment to providing

Australians access to cash

29% of ATM withdrawals are

performed by non-Westpac

customers, at no fee

Westpac customers have access to

Australia’s largest fee-free ATM

network at over ~6,600 ATMs

1

Customers can also transact in cash

at over 3,400 locations through

Bank@Post as part of our Australia

Post partnership

Up 23%

SUPPORTING OUR CUSTOMERS

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

86

Westpac ATMs used by other financial

institution customers (%)

COST OF PROVIDING CASH SERVICES

~$330 million

Including the collaborative agreement

to support Armaguard to maintain

cash availability in the community

CONSUMER MFI SHARE
1,2

CUSTOMER SATISFACTION (CSAT)

2

NET PROMOTER SCORE (NPS)

2

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

FRANCHISE

1 Main Financial Institution for Consumer customers. 2 For further details on metric provider see page 118. 3 Customer numbers have been restated. Customers related to businesses sold, held for

sale or in runoff at Sep-24 have been excluded from all periods. 4 Other includes WIB, Westpac Pacific and Platforms customers. 5 New Zealand Consumer. Refer to page 118.

Business

Consumer

Charts may not add due to rounding

12.5%

34.5%

11.7%

16.8%

Peer 1Peer 2Peer 3Westpac

CUSTOMER NUMBERS

3

(#M)

New Zealand

5

10.2

10.2

10.5

1.5

1.5

1.5

0.9

0.8

0.7

12.7

12.5

12.7

Sep-22Sep-23Sep-24

Australian bankingNew ZealandOther

-5

0

5

10

15

Sep-23Dec-23Mar-24Jun-24Sep-24

WBCSt.George Brands

-15

-10

-5

0

5

10

Sep-23Dec-23Mar-24Jun-24Sep-24

WBCSt.George Brands

7.0

7.2

7.4

7.6

7.8

Sep-23Dec-23Mar-24Jun-24Sep-24

WBCSt.George Brands

7.2

7.4

7.6

7.8

8.0

Sep-23Dec-23Mar-24Jun-24Sep-24

WBCSt.George Brands

4

PeersPeers

PeersPeers

SUPPORTING OUR CUSTOMERS

87

9

15

12

34

35

31

23

34

29

22

25

26

14

19

17

Sep-23Mar-24Sep-24

WestpacPeers

61

59

60

72

7474

67

74

70

66

70

72

6666

65

Sep-23Mar-24Sep-24

WestpacPeers

SCAM AND DIGITAL FRAUD DETECTION (%)
2

DYNAMIC CVC USERS

3

FY24 SNAPSHOT

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

PROTECTING CUSTOMERS FROM FRAUD AND SCAMS

1

1 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Management’ in the 2024 Annual Report and

2024 Risk Factors. 2 Detection rate indicates the percentage of cases Westpac triggers alerts for. 3 Monthly average.

0%

5%

10%

15%

20%

0

5

10

15

20

25

30

35

Average daily users (LHS)

Usage rate of eligible transaction (RHS)

55

71

66

74

65

80

ScamFraud

FY22FY23FY24

SaferPay launched helping protect

customers from scams

Launched scam-safe accord

with other Australian banks

Customer reported scam losses 29%

lower compared to FY23

Top scams driving customer losses:

investment, business email compromise,

romance, threat & penalty and remote access

>50% lower fraud vs

cards with static CVC

SUPPORTING OUR CUSTOMERS

88

,000’s

Sep-20Mar-21Sep-21Sep-24Mar-24Sep-23Mar-23Sep-22Mar-22

IN PARTNERSHIP WITH OPTUS, WESTPAC IS LAUNCHING WESTPAC SAFECALL
89

FEATURES

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUPPORTING OUR CUSTOMERS

Westpac Safecall is currently being Piloted by Westpac Staff. Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those

described in ‘Risk Management’ in the 2024 Annual Report and 2024 Risk Factors.

Boosting customer trust and

helping reduce scams and fraud

Registered customers will receive

verified branded in-app calls

Market leading in Australia

90
SAFERPAY

•Prompts customers to provide more

information for high scam

risk transactions

•Identifies potential scams using Artificial

Intelligence

•High scam risk transactions blocked

•Challenged over 200k transfers; customers

abandoned $150m in payments

•Averted $40m in customer scam losses

in FY24

VERIFY

•Payee name verification

•Alerts customers to potential scams

through risk indicators when adding new

payees in digital banking

•Prevents more than 400 “fat-finger”/error

payments per day

•Averted $1.7m in customer scam losses

since launching in June 2024

DYNAMIC CVC – ALL BRANDS

•Distribution of dynamic CVC across

St.George, BSA & BOM

•Generates new CVC every 24 hours

•~50% lower fraud than a static CVC

•Average daily users ~29.8k

•Usage rate of eligible transactions 17%

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

ENHANCING BANKING PROTECTION FOR CUSTOMERS

SUPPORTING OUR CUSTOMERS

Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Management’ in the 2024 Annual Report and 2024

Risk Factors.

Jan-23Mar-23May-23Jul-23Sep-23Nov-23Jan-24Mar-24May-24Jul-24Sep-24
Number of casesNet customer loss

Introduction of

SaferPay

Enhancement of Westpac

Verify to digital channel

91

INVESTED OVER $100M IN DETECTION AND PREVENTION MEASURES SINCE FY21, SAVING CUSTOMERS OVER $630M IN

FRAUD AND SCAM LOSSES

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

BROAD SUITE OF SECURITY FEATURES DRIVING DOWN CUSTOMER LOSSES

Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Management’ in the 2024 Annual Report and 2024

Risk Factors.

Introduction of

Westpac Verify

Introduction of

cryptocurrency blocks

‘Callstop’ initiative launched and

expanded in partnership with telcos

SUPPORTING OUR CUSTOMERS

Biometric onboarding reduces

identity theft, fraud and

promotes digital usage

Saved $15m in averted fraud

losses in FY24

Real-time blocking of

questionable online merchants

Saved $117m for 1.2 million

customer scam incidences in FY24

Advanced customer behavioural

tools combatting remote

access scams

Saved customers $30m in averted

scam losses FY24

SYSTEM SECURITY
DATA

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CYBER SECURITY – A LAYERED DEFENCE

No system can be 100% effective, systems are susceptible to human error and significant third-party risks. Cyber threats are continually evolving. Information should be read in conjunction with

the Annual Report FY24 pages 25 and 46.

EMPLOYEES

Controls underpin who we hire; how we grant access;

and how we monitor system use

SUPPLIERS

Security reviews, limited access to systems and data,

and continual performance monitoring

SYSTEM SECURITY

Integrated approach to security of our systems, e.g.

design reviews, patching and secure development

CUSTOMERS

Dedicated controls to help protect customers from

fraud, including multi-factor authentication

CORE SECURITY

Core security capabilities across all systems, e.g.

malware prevention, firewalls, email security

MONITORING, INTELLIGENCE AND NETWORKS

24/7 monitoring of attacks and control weaknesses.

Threat detection supported by cyber threat

intelligence and information sharing partnerships

MONITORING, CYBER INTELLIGENCE & PEER NETWORKS

SUPPORTING OUR CUSTOMERS

92

SUSTAINABILITY

SUSTAINABILITY
SUSTAINABILITY AND CLIMATE STRATEGY

These sustainability pages contain ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks,

uncertainties and assumptions which are, in many instances, beyond its control. Please refer to the disclaimer at the back of this pack. Details on our commitments, targets and other supporting information is

in our 2024 Annual Report, Climate Report and Sustainability Index and Datasheet. See website for more information on our sustainability strategy

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack94

THEMES

OBJECTIVES

PILLAR

OUR PURPOSE

Support in good

times and bad

Simpler, safer bank

Creating better futures together

Customer Easy

Enhance financial

inclusion

and equality

Strengthen data

security and

protection

Action on climate

and nature

Expert

Become

a net-zero,

climate

resilient bank

Become

a nature

positive

bank

Equitable and

inclusive society

Advocate

Respect

and advance

human rights

Enable

diversity

and inclusion

563124

Net-zero, climate resilient

operations

Supporting customer’s transition to

net-zero and to build their climate

resilience

Collaborate for impact on initiatives

towards net-zero and climate

resilience

THREE AREAS OF

CLIMATE ACTION

Human Rights Position

Statement and Action Plan

2024 Sustainability

Index and Datasheet

2024 Annual

Report

Reports available at westpac.com.au/sustainability

Other sustainability positions and disclosures include

Modern Slavery Statement

2023 Natural Capital Position Statement

New Zealand – Sustainability and Climate Reports

Sustainable Finance Framework

2024 Climate Methodologies Supplement

2024 Climate Report

Refer to our Climate Methodologies Supplement for details of the methodologies for estimating our operational emissions and our Group financed emissions.
OUR CARBON FOOTPRINT

95

WE MUST UNDERSTAND OUR CARBON FOOTPRINT SO WE CAN TAKE ACTION WHERE IT MATTERS MOST

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUSTAINABILITY

1 Sectors in our financed emissions analysis are based on ANZSIC codes. These sector definitions differ from those used for: (i) our 2030 emission reduction targets in line with our NZBA

commitment; and, (ii) our reporting of Group Exposure by Sector included in our Climate Report and Sustainability Index and Datasheet.

Estimated FY23 financed emissions

1

(% of total)

Chart does not add to 100% due to rounding

Scope 1: Direct emissions from

controlled facilities, including fleet

fuels, refrigerants, gas, diesel, LPG.

6,262 <0.16,559

Scope 3 financed emissions

:

Indirect emissions related to our

lending. Share of customers’

scope 1 & 2 emissions.

Not

Reported

>99

26.2

MtCO

2

-e

Scope 2

: Indirect emissions

(market-based) from the generation

of energy we have purchased,

including purchased electricity.

<0.12,303 14,489

Scope 3 upstream emissions

:

Indirect emissions related to

selected sources from our

operations and supply chain.

<0.557,655 61,044

Greenhouse gas (GHG)

emissions by source (tCO

2

-e)

% of

total

FY24

FY23

28%

19%

14%

12%

6%

4%

4%

3%

3%

1%

1%

1%

1%

Agriculture,

forestry & fishing

Utilities

Manufacturing

Residential

Mortgages

Trade

Mining

Transport & storage

Services

Commercial

Real Estate

Accommodation,

cafes & restaurants

Construction

Finance & insurance

Property services &

business services

FY23 ABSOLUTE

SCOPE 1 & 2

FINANCED EMISSIONS:

26.2 MtCO

2

-e

Change in emissions from
baseline year

3

(%)

Westpac sectorFY22FY23

2030 Target

Implied % change

Power generation

(12)(23)

(62)

Cement production

0(5)

(14)

Upstream Oil and Gas

(18)(45)

(23)

Thermal coal mining

(23)(81)

(100)

Aviation (passenger aircraft operators)

(18)(45)

(60)

Steel production

Given the small number of customers, our target %, baseline, and progress are not disclosed.

Aluminium

Commercial Real Estate (Offices)

n/a(18)

(59)

Residential Real Estate (Australia)

n/a(11)

(56)

Australia Beef and Sheep

44

(9)

Australia Dairy

(7)(8)

(10)

New Zealand Beef and Sheep

(1)(4)

(9)

New Zealand Dairy

4(7)

(10)

PROGRESS ON OPERATIONAL EMISSIONS TARGETS

1

96

PROGRESS ON OUR NZBA SECTOR TARGETS

2


13 targets in all 9 NZBA emissions-intensive sectors

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

OUR CLIMATE TARGETS

SUSTAINABILITY

1 For further details on our operational emissions and targets, see our Sustainability Index and Datasheet. 2 For further details on our NZBA sector targets, refer to our 2024 Climate Report and

2024 Climate Methodologies Supplement. 3 Baseline year for Commercial Real Estate and Residential Real Estate is 2022. Baseline year for Aluminium is 2023. Baseline year for all other NZBA

sector targets is 2021.

Reduction in emissions from 2021 baseline (%)FY23FY242025 Target2030 TargetProgress

Scope 1 and 2 emissions (market-based)

(66)(86)

(64)(76)Surpassed 2030 target

Scope 3 (upstream) emissions

(38)(41)

NA(50)On track for 2030 target

•84% of customers had a public climate transition plan.
•16% of customers without public climate transition

plans were private companies.

WHERE CUSTOMERS HAD A PUBLIC CLIMATE TRANSITION PLAN,

FINDINGS FROM OUR TRANSITION PLAN ASSESSMENTS INCLUDED

•66% had long-term net-zero GHG targets covering

at least scope 1 and 2.

•Challenges in setting longer term targets include

uncertainties around grid decarbonisation, industry

policies and availability of low-carbon fuels.

•92% had interim (approx 5- 10 year) scope 1 and 2

GHG targets.

•Around 40% of customers have set an interim

(approx 5- 10 year) scope 3 GHG target.

ENGAGING WITH CUSTOMERS ON THE ESG TOPICS THAT MATTER MOST TO THEM

97Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUSTAINABILITY

6%

24%

14%

12%

9%

10%

22%

Agriculture

Energy

Property, Construction

& Health

Mining & Metals

Utilities & Infrastructure

Transport

Manufacturing

3%

Consumer & Retail

150+

CUSTOMERS

ENGAGED

•Discussing the requirements of our Sustainable Farm Loan with

New Zealand agricultural customers.

•Explaining how we are considering natural capital.

•Engaged over 120 business customers in the Commercial Real Estate

sector to identify opportunities to support their progress.

FY24 HIGHLIGHTSINSTITUTIONAL ENGAGEMENT CONTINUED

INSTITUTIONAL CUSTOMERS ENGAGED ON

CLIMATE TRANSITION PLANS BY SECTOR (%)

•Engaged with 150+ institutional customers on their climate transition

plans.

98
OTHER CLIMATE-RELATED

OPPORTUNITIES

3

•Expanded financing of renewable energy

to 87% of our lending to electricity

generation.

•Provided $53m for 1,198 loans for EV/Hybrid

vehicles in Australia.

•Westpac NZ awarded the INFINZ 2024

Corporate ESG Award.

BECOMING THE TRANSITION PARTNER OF CHOICE

Our Sustainable Finance Framework (Framework) defines how we classify sustainable finance

transactions as Green, Transition, Social or Sustainability. The Framework was accompanied by new

2030 targets for lending and bond facilitation.

FY24 HIGHLIGHTS

•Supported the Australian Office of

Financial Management as Joint Lead

Manager, with their 10-year $7bn Green

Treasury Bond.

•Launched Sustainable Upgrades Home

and Investors Loan – for energy efficient

or climate resilient upgrades.

•Joined the Housing Australia Home

Guarantee Scheme, writing $5bn in loans.

•43% of NZ agribusiness term lending now

on sustainable loans encouraging farm

sustainability and resilience.

•Launched Sustainable Equipment Finance

Loan in NZ, to help purchase more efficient

and sustainable equipment.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

SUSTAINABLE FINANCE AND OTHER CLIMATE-RELATED OPPORTUNITIES

SUSTAINABILITY

1 TCE is the sum of the committed direct lending and other committed facilities. For this purpose, TCE excludes pre settlement risks, secondary market trading and underwriting committed

exposures. Sustainable Finance TCE that qualify for our targets must meet the requirements of our Sustainable Finance Framework - available on our website. 2 Bond facilitation target and progress is

measured as the cumulative sum of our proportionate share of qualifying bonds facilitated from 1 Oct-21. 3 Includes green, social, sustainability loans that have not been assessed under our Sustainable

Finance Framework.

BOND FACILITATION

2

(CUMULATIVE VALUE $BN)


LENDNG (TCE

1

AT PERIOD END $BN)

8.0

9.2

2.2

7.6

8.9

12.2

0.0

Sep-23

0.0

Sep-24Sep-30

19.1

29.0

55.0

2.8

1.7

2.5

1.0

3.0

2.4

Sep-22

0.1

Sep-23Sep-24Sep-30

4.0

8.8

13.7

40

Green

Transition

Social

Sustainability

Target

GreenSocialSustainabilityTarget

13%

17%

18%

5%

18%

11%

11%

Power Generation

4%

Transport

Commercial

Real Estate

Residential Mortgages

(AU)

Healthcare

2%

Education

Other

Labelled

Lending

New Zealand (Agri)

New Zealand (non-Agri)

LENDING BY SECTOR (%)

BOND FACILITATION BY COUNTRY (%)

$28.7bn

72%

28%

Australia

New Zealand

$13.7bn

+52%

0.2

OUR PEOPLE – STRENGTHENING INCLUSION, DIVERSITY AND WELLBEING
99

5% average pay equity difference

by organisational level

3

29.3% median gender pay gap

Focus on reducing our gender pay gap

by improving female representation in key roles,

supported by a dedicated gender strategy and

targets

Targeted initiatives and programs:

•Illuminate program supporting 82 aspiring

female leaders through General Manager

sponsorship

•Women in Tech EmPOWERUP return

to work program

•RISE project progressing careers for

cultural diversity

•Advance program for women with disability

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

PEOPLE

1 40% women, 40% men and 20% of any gender. Westpac Board includes CEO. Executive team excludes CEO. 2 Senior leadership includes executive team, general managers and their direct

reports (excluding administrative or support roles). 3 5% for 8 of 9 levels below Group Executive (6% at level 3); measured on base salary by organisational job level. 4 At FY24. Our Voice+ survey

includes McKinsey's Organisational Health Index – benchmarking Westpac’s organisational health relative to global standards.

STRENGTHENING GENDER

DIVERSITY

MEASURING

ORGANISATIONAL HEALTH

Appointed a Chief Mental Health Officer in

2018 to oversee Groupmental health

strategy

Mental Health Workplace Factors

Reviewprogram assessing and addressing

psychosocial risks at division level in FY24

10 Employee Advocacy Groups supporting

diversity and inclusion

FOSTERING AN INCLUSIVE CULTURE

Leadership development – Inclusive

Leadership training for allpeople leaders

(3,000+ completed), LGBTQ+ Executive

Fellowship participation

Diversity, Equity and Inclusion initiatives –

Employee Advocacy Group (EAGx) event and

expo with 4,000+ employees participating,

delivered Leading Culturally Diverse Teams

training for 60 leaders, ongoing partnership

with John Yu Fellowship

Upstander initiative expanded – to speak up

and act against racism and discrimination,

launched in Papua New Guinea and Fiji

GROWING INDIGENOUS

REPRESENTATION

New initiatives to increase representation –

Echo Elevate and Coaching for leaders

Mobtech – non-traditional pathway for careers

in tech

MEASURING

ORGANISATIONAL HEALTH

Organisational Health Index score

4

FEMALES %SEP-24TARGETPROGRESS

Westpac Board4040:40:20

1


Executive Team5040:40:20

1


General Managers3940 +/-2


Senior Leadership4950 +/-2

2


Westpac workforce5450


of Australian workforce

identify as Aboriginal

and/or Torres Strait

Islander (Target .90% by

FY24 and 1.5% by Sep-25)

FY24 TargetFY23 Target

0.96%

1.08%

FY231H24

FY24

70%

74%

75%75%

80%

Sep-20Sep-21Sep-22Sep-23Sep-24

SEGMENT RESULTS

1,084
1,058

90

18

40

1,126

(57)

(23)

2H231H24Net interest

income

Non-interest

income

Operating

expenses

Impairment

charges

Tax and NCI2H24

101

NET PROFIT ($M)

Key financial metrics ex Notable Items

2H231H242H24

Change

on 1H24

Pre-provision profit ($m)

1,5691,6611,7123%

Average interest-earning assets ($bn)

438 446 4542%

Net interest margin (%)

1.76%1.69%1.70%1 bps

Expense to income (%)

57.0%58.7%58.6%(15 bps)

Customer deposit to loan ratio (%)

62.6%64.0%65.5%159 bps

Mortgage 90+ day delinquencies (%)0.86 1.061.126 bps

CONSUMER

CONSUMER 2H24 PERFORMANCE

CONSUMER

1 Australian consumer and business customers who have had an authenticated session (including Quickzone) on Westpac Group digital banking platforms in the prior 90 days. 2 See appendix

page 118. 3 Includes all points of presence including Advisory, Community Banking Centres and Kiosks. Co-located branches are considered two points of presence.

Up 6%

AIEA up 2%, NIM up 1bp

Seasonality of employee costs,

higher wages, salary and

supplier costs

Higher CAP from lending

portfolio credit metrics

deterioration

Key operating metrics

2H231H242H24

Change

on 1H24

Active digital banking customers

1

(#m)5.805.926.022%

Main financial institution

2

(%)16.116.616.81%

NPS (rank)

2

#3#3#3-

Branches

3

(#)

644637

626(11)

Co-location branches (#)

8299

11112

Westpac-owned ATMs (#)

879846

810(36)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

102
NET PROFIT ($M)

BUSINESS AND WEALTH 2H24 PERFORMANCE

BUSINESS AND WEALTH

1 Refer page 118 for definitions. 2 Includes EFTPOS Core Products (EFTPOS Air, EFTPOS Flex, EFTPOS Now, EFTPOS Connect and Open Loop Transit). 3 Pensions outflows are total outflows from

pension accounts; Net flows including pension outflows BT Panorama net flows were $0.9b for the 6 months to Sep-24.

Up 1%

Key financial metrics ex Notable Items

2H231H242H24

Change

on 1H24

Pre-provision profit ($m)

1,7291,7691,741(2%)

Average interest-earning assets ($bn)

96.898.0101.33%

Net interest margin (%)

5.305.345.373bps

Expense to income (%)

42.141.544.0252bps

Customer deposit to loan ratio (%)

147.1145.1141.5(362bps)

Stressed exposures to TCE (%)

5.465.525.564bps

Key operating metrics

2H231H242H24

Change

on 1H24

Digital sales

1

(%)353535Flat

Business lending time to decision (days)9.57.79.0(1.3)

Net loans ex. Auto ($bn)91.594.0100.06%

Deposits ($bn)140.5140.6144.33%

New Merchants points of presence

(‘000)

2

12.212.823.382%

Panorama net flows ex pension

3

($bn)1.92.13.254%

982

1,175

106

48

1,181

(20)

(114)

(14)

2H231H24Net interest

income

Non-interest

income

Operating

expenses

Impairment

charges

Tax and NCI2H24

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

AIEA up 3%,

NIM increased 3bps

Higher salary and wages, seasonality

of employee costs and increased

investment spend

103
ACTIVE ADVISERS ON BT PANORAMA (#)

6,142

6,028

5,945

6,012

5,936

Sep-22Mar-23Sep-23Mar-24Sep-24

MANAGED ACCOUNTS FUA ON BT PANORAMA ($M)

11,272

13,675

15,492

18,683

21,294

Sep-22Mar-23Sep-23Mar-24Sep-24

FUA ON BT PANORAMA ($M)

95,891

102,068

102,872

113,328

118,593

Sep-22Mar-23Sep-23Mar-24Sep-24

NET FLOWS EXCLUDING PENSION

OUTFLOWS

3

ON BT PANORAMA ($M)

2,071

1,169

1,850

2,066

3,184

Sep-22Mar-23Sep-23Mar-24Sep-24

BT PANORAMA

BUSINESS AND WEALTH

1 Australian Wealth Management Awards (May 24). 2 Investment Trends Adviser Tech Needs Report (June 24). 3 Pensions outflows are total outflows from pension accounts; Net flows including

pension outflows BT Panorama net flows were $0.9b for the 6 months to Sep-24. 4 Investment Trends Platform Competitive Analysis & Benchmarking Report 2018, 2019, 2020, 2021, 2022 and 2023

(released Feb’ 24). 5 Activam Impact awards (Sep’ 24). See https://www.bt.com.au/about-bt/bt-financial-group/overview/awards.html for more awards.

Up 37%

Up 14%

Flat

Down 1%

Up 72%

Up 54%

Up 15%

Up 5%

Winner of Platform

of the Year Award

1

Awarded Best Client Portal for the

sixth consecutive year

4

Winner of Adviser satisfaction with mobile access

for clients: Wrap Platform

2

Managed Accounts (SMA/MDA) Offering of the Year –

BT managed accounts

5

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

644
681

60

82

686

(67)

(47)

(23)

2H231H24Net interest

income

Non-interest

income

Operating

expenses

Impairment

charges

Tax and NCI2H24

104

NET PROFIT ($M)

Key financial metrics ex Notable Items

2H231H242H24

Change

on 1H24

Pre-provision profit ($m)9941,047993(5%)

Average interest-earning assets ($bn)105.3117.9126.67%

Net interest margin (%)1.931.851.82(3bps)

Expense to income ratio (%)40.940.443.2284bps

Net loans ($bn)92.693.0100.68%

Customer deposit to loan ratio (%)125.4124.0119.1(large)

Stressed exposures to TCE (%)0.580.630.7613bps

Key operating metrics

2H231H242H24

Change

on 1H24

Net interest margin ex. Markets (%)2.142.082.135bps

Lending and deposit revenue


($m)


1,2071,2721,2891%

Sales and risk management income ($m)452455391(14%)

Revenue per average FTE ($’000)612637617(3%)

INSTITUTIONAL 2H24 PERFORMANCE

WESTPAC INSTITUTIONAL BANK

AIEA up 7% and 5bps

increase in NIM ex. Markets

Increase in front-line staff

to support growth and

higher investment

Up 1%

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Lower sales and risk

management income from

lower rates and FX trading

535
477

77

17

21

19

578

(33)

2H231H24Net interest

income

Non-interest

income

Operating

expenses

Impairment

charges

Tax and NCI2H24

105

NET PROFIT ($M)

NEW ZEALAND 2H24 PERFORMANCE

1

NEW ZEALAND

1 In NZ$ unless otherwise noted. 2 Digital active customers have been restated due to a change in definition.

NIM up 12bps

Productivity initiatives and timing of

investment spend partly offset by higher

wages and vendor costs.

Key financial metrics ex Notable Items

2H231H242H24

Change

on 1H24

Pre-provision profit (NZ$m)73969480616%

Average interest-earning assets ($bn)118119119-

Net interest margin (%)2.142.112.2312bps

Expense to income (%)47.350.045.5(450bps)

Customer deposit to loan ratio (%)80.478.278.1(11bps)

Stressed exposures to TCE (%)1.491.551.7318bps

Mortgage 90+ day delinquencies (%)0.330.470.492bps

Key operating metrics

Sep-23Mar-24Sep-24

Change

Mar-24

Customers (#m)1.511.511.51-

Digital active customers (#m)

2

0.850.860.871%

Branches (#) 112112106(6)

ATMs (#) 413407385(22)

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

Up 21%

59%
23%

18%

0.7

99.3

100.8

0.6

102.1

Sep-23Mar-24ConsumerBusinessSep-24

79.8

78.8

0.7

0.279.7

Sep-23Mar-24ConsumerBusinessSep-24

36

39

38

40

21

20

20

19

23

21

21

21

80

80

79

80

Mar-23Sep-23Mar-24Sep-24

Term depositsSavingsTransaction

106

NET LOANS (NZ$BN)CUSTOMER DEPOSITS (NZ$BN)

LOANS (NZ$BN) % OF TOTAL

65

66

67

68

1

1

1

1

32

33

33

33

Mar-23Sep-23Mar-24Sep-24

MortgagePersonalBusiness

CUSTOMER DEPOSITS (NZ$BN) AND % OF TOTAL

1


NEW ZEALAND BALANCE SHEET

NEW ZEALAND

98

99

101

Up 1%Up 1%

102

67%

1%

32%

BusinessHousehold

Institutional

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

ECONOMICS

108
KEY ECONOMIC INDICATORS

20232024Calendar Years

Q2Q3Q4Q1Q2Q3EQ4F202220232024F2025F

WorldGDP

1

-------3.53.23.33.3

AustraliaGDP

2

1.92.11.61.31.01.21.52.41.61.52.4

Unemployment – end period3.63.73.93.94.14.24.33.53.94.34.6

CPI headline – year end6.05.44.13.63.82.92.67.84.12.63.6

Interest rates – cash rate4.104.104.354.354.354.354.353.104.354.353.35

New ZealandGDP

2

1.5-0.60.00.5-0.5-0.30.02.20.00.02.3

Unemployment – end period3.63.94.04.44.65.05.33.44.05.35.5

Consumer prices6.05.64.74.03.32.22.17.24.72.12.0

Interest rates – official cash rate5.505.505.505.505.505.254.254.255.504.253.50

KEY ECONOMIC INDICATORS

202220232024F2025F

AustraliaCredit growth

Total – year end7.84.85.75.7

Housing – year end6.54.25.25.4

Business – year end11.96.57.27.0

New ZealandCredit growth

Total – year end4.62.23.04.2

Housing – year end4.43.03.75.4

Business – year end5.40.61.92.0

PRIVATE SECTOR CREDIT GROWTH (% ANN)

AUSTRALIAN AND NEW ZEALAND ECONOMIC FORECASTS – (%) AT 1 NOVEMBER 2024

ECONOMICS

Sources: RBA, Statistics NZ, Westpac Economics.

1 Year average growth rates. 2 Through the year growth rates.

Sources: RBA, Westpac Economics.

Sources: IMF, RBA, Statistics NZ, Westpac Economics

-8

-4

0

4

8

12

16

Sep-10Sep-12Sep-14Sep-16Sep-18Sep-20Sep-22Sep-24

Total credit Australia

Housing Australia

Business Australia

Total credit New Zealand

Westpac

f’casts

% ann

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

-20
-15

-10

-5

0

5

10

15

20

25

30

35

40

Oct-16Oct-17Oct-18Oct-19Oct-20Oct-21Oct-22Oct-23Oct-24

%

rate cutsrate hikes

109

DWELLING PRICES (%, 3 MONTH ANNUALISED)

DWELLING PRICES (%) – (TO OCT-24)

Capital cityPop’nLast 3 mths Last 12 mths Last 5 years

Sydney5.5mUp 0.1%Up 3.7%Up 37.8%

Melbourne5.2mDown 0.8%Down 1.9%Up 14.3%

Brisbane2.7mUp 2.4%Up 13.0%Up 71.2%

Perth2.3mUp 4.1%Up 22.6%Up 79.4%

DWELLING PRICES (ANNUAL %)

Capital cityAvg*2021202220232024F2025F

Sydney

5.926.9

-11.411.354

Melbourne

4.416.1

-7.14.103

Brisbane

6.631.5

–1.913.7123

Perth

4.313.9

4.216.2204

Australia

5.523.0-6.610.164

AUSTRALIAN HOUSING MARKET – PRICES UPTURN MODERATES

ECONOMICS

Sources: CoreLogic, Westpac Economics* Average last 10yrs. Sources: CoreLogic, Westpac Economics

Sources: CoreLogic, Westpac Economics

Macro-

prudential

measures

2019 election

COVID-19

‘Delta’

Macro-prudential

measures

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

110
MONTHLY HOUSE SALES AND PRICES (% YR)

-20

-10

0

10

20

30

40

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

2004200720102013201620192022

Sales

%YR

Sales (lhs)House prices (rhs)

DWELLING PRICES (INDEX)

750

1250

1750

2250

2750

750

1250

1750

2250

2750

200720092011201320152017201920212023

AucklandCanterbury

WellingtonOther regions

IndexIndex

DWELLING PRICES

-20

-10

0

10

20

30

40

0

500

1000

1500

2000

2500

3000

20102012201420162018202020222024

Annual growth (right axis)

Level (left axis)

DWELLING PRICES (%) – (TO SEP-24)

Capital cityPop’nLast 3 mths Last 12 mths Last 5 years

Auckland1.7mFlatDown 2%Up 17%

Wellington0.6mDown 2%Down 2%Up 17%

Canterbury0.7mFlatUp 3%Up 49%

Nationwide5.3mDown 1%Down 1%Up 27%

NEW ZEALAND HOUSING MARKET – ACTIVITY HAS STABILISED, STILL SUBDUED

ECONOMICS

Sources: REINZ, Westpac Economics.Sources: CoreLogic, REINZ, Westpac Economics.

Source: REINZSources: REINZ, Westpac Economics

Forecast

(Annual %)

Ave. past

10 years

2021202220232024F2025F

Nationwide

7%+26%-13%-1%-1%+8%

%YR

Westpac

forecasts

Index = 1000 in 2010

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

CONSUMER SPEND AND INCOME GROWTH
1

111

SPENDING: ANNUAL GROWTH BY AGE AND MORTGAGEINCOME: ANNUAL GROWTH AND TAX BOOST BY AGE

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

ECONOMICS

1 Source: Westpac DataX, Sep-24 quarter compared to Sep-23 quarter. Data compiled from a sample of Westpac and St.George Bank consumer customers on the Eastern Seaboard. Spending has

been seasonally adjusted using the US Census Bureau X-13 ARIMA process. Income refers to salary and government income paid into transaction accounts and does not include property, interest

or other income.

0%

1%

2%

3%

4%

5%

6%

7%

8%

25-3435-4445-5455-6465+

TotalNo MortgageMortgage

0%

1%

2%

3%

4%

5%

6%

7%

8%

25-3435-4445-5455-6465+

Base incomeStage 3 tax benefit

BUSINESS CASH FLOW CONDITIONS BY INDUSTRY
112

-8-6-4-20246

Agriculture

Recreation Services

Accommodation, Cafes & Restaurants

Wholesale Trade

Business Services

Construction

Healthcare

Transport & Storage

Retail Trade

Personal Services

Property & Property Services

Manufacturing

Education

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

ECONOMICS

1 Source: Westpac Group, Macrobond.

DIVIDE BETWEEN INDUSTRIES CONTINUES TO GROW

1

Income to expense (including debt servicing costs) ratio, annual % change

APPENDIX

APPENDIX 1: NET PROFIT EX NOTABLE ITEMS
1

114

$m2H231H242H24

Change

2H24 – 1H24 (%)

Net interest income9,2129,3519,5652

Non-interest income1,4591,4651,382(6)

Net operating income10,67110,81610,9471

Expenses(5,244)(5,395)(5,549)3

Pre-provision profit5,4275,4215,398(0)

Impairment charges(258)(362)(175)(52)

Tax and non-controlling interests (NCI)(1,624)(1,553)(1,616)4

Net profit3,5453,5063,6073

APPENDIX

1 For further information refer to Westpac’s 2024 Full Year Results Announcement.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

($m)
Net profit

after tax

Hedging

Notable

Items

Net profit

excluding

hedging

Notable

Items

2

Other Notable

Items

3

Net profit

excluding

Notable

Items

4

FY24

Net profit

excluding

Notable

Items &

impact of

business sold

FY23

Net profit

excluding

Notable

Items &

impact of

business sold

% change

FY24-FY23

Net interest

income

18,753(163)18,916-18,91618,91618,4143%

Non-interest

income

2,835(12)2,847-2,8472,8472,988(5%)

Net operating

income

21,588(175)21,763-21,76321,76321,4022%

Expenses(10,944)-(10,944)-(10,944)(10,944)(10,278)6%

Pre-provision

profit

10,644(175)10,819-10,81910,81911,124(3%)

Impairment

charges

(537)-(537)-(537)(537)(648)(17%)

Tax and non-

controlling

interests (NCI)

(3,117)52(3,169)-(3,169)(3,169)(3,239)(2%)

Net profit6,990(123)7,113-7,1137,1137,237(2%)

APPENDIX 2: FY24 NOTABLE ITEMS

1

APPENDIX

1 For further information refer to Westpac’s 2024 Full Year Results Announcement. 2 Referred to as Cash earnings in previous periods. 3 Other Notable Items include provisions for remediation,

litigation, fines and penalties; impact from asset sales and revaluations; asset write-downs and restructuring costs. 4 Referred to as Cash earnings excluding Notable Items in previous periods.

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

115

Impaired
exposures

Includes exposures that have deteriorated to the point where full collection of

interest and principal is in doubt, based on an assessment of the customer’s

outlook, cash flow, and the net realisation of value of assets to which recourse

is held:

•Facilities 90 days or more past due, and full recovery is in doubt: exposures

where contractual payments are 90 or more days in arrears and the net

realisable value of assets to which recourse is held may not be sufficient to

allow full collection of interest and principal, including overdrafts or other

revolving facilities that remain continuously outside approved limits by

material amounts for 90 or more calendar days;

•Non-accrual facilities: exposures with individually assessed impairment

provisions held against them, excluding restructured loans;

•Restructured facilities: exposures where the original contractual terms have

been formally modified to provide for concessions of interest or principal for

reasons related to the financial difficulties of the customer;

•Other assets acquired through security enforcement (includes other real

estate owned): includes the value of any other assets acquired as full or

partial settlement of outstanding obligations through the enforcement of

security arrangements; or

•Any other facilities where the full collection of interest and principal is

indoubt.

Stressed

exposures

Watchlist and substandard, non-performing not impaired, and impaired

exposures

Total committed

exposures (TCE)

Represents the sum of the committed portion of direct lending (including funds

placement overall and deposits placed), contingent and pre-settlement risk

plus the committed portion of secondary market trading and underwriting risk

Watchlist and

substandard

Loan facilities where customers are experiencing operating weakness and

financial difficulty but are not expected to incur loss of interest or principal

>90 days

past due

Includes facilities less than 90 days past due and those credit exposures, that are

in default, but where it is expected that the full value of principal and accrued

interest can be collected, generally by reference to the value of security held

90+ days

past due

Includes facilities 90 days or more past due, and those credit exposures that are

in default, but where it is expected that the full value of principal and accrued

interest can be collected, generally by reference to the value of security held

Provision for

expected credit

losses

Expected credit losses (ECL) are a probability-weighted estimate of the cash

shortfalls expected to result from defaults over the relevant time frame. They are

determined by evaluating a range of possible outcomes and taking into account

the time value of money, past events, current conditions and forecasts of future

economic conditions

Collectively

assessed

provisions (CAP)

CAP for ECL under AASB 9 represent the ECL which is collectively assessed in

pools of similar assets with similar risk characteristics. This incorporates forward

looking information and does not require an actual loss event to have occurred

for an impairment provision to be recognised

Individually

assessed

provisions (IAP)

Provisions raised for losses on loans that are known to be impaired and are

assessed on an individual basis. The estimated losses on these impaired loans is

based on expected future cash flows discounted to their present value and, as

this discount unwinds, interest will be recognised in the income statement

Stage 1: 12 months

ECL – performing

For financial assets where there has been no significant increase in credit risk

since origination a provision for 12 months ECL is recognised. Interest revenue is

calculated on the gross carrying amount of the financial asset

Stage 2: Lifetime

ECL – performing

For financial assets where there has been a significant increase in credit risk since

origination but where the asset is still performing a provision for lifetime ECL is

recognised. Interest revenue is calculated on the gross carrying amount of the

financial asset

Stage 3 Lifetime

ECL – non-

performing

For financial assets that are non-performing a provision for lifetime ECL is

recognised. Interest revenue is calculated on the carrying amount net of the

provision for ECL rather than the gross carrying amount

APPENDIX 3: DEFINITIONS – CREDIT QUALITY

116Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

APPENDIX

SEGMENTS
Consumer

Consumer provides banking products and services, including mortgages,

credit cards, personal loans, and savings and deposit products to Australian

retail customers

Business and Wealth

Business and Wealth serves the banking and wealth needs of Australian

customers, including small business, Agribusiness and Commercial

businesses

WIB

Westpac Institutional Bank (WIB) provides a broad range of financial

products and services to corporate, institutional and government customers

Westpac NZ

Westpac New Zealand provides banking, wealth and insurance products

and services for consumer, business and institutional customers in New

Zealand

EARNINGS DRIVERS

Average interest-

earning assets (AIEA)

The average balance of assets held by the Group that generate interest

income. Where possible, daily balances are used to calculate the average

balance

Group net

interest margin

Calculated by dividing net interest income by average interest-earning

assets (annualised where applicable)

Core net

interest margin

Calculated by dividing net interest income excluding Notable Items and

Treasury & Markets by average interest-earning assets (annualised where

applicable)

Pre-provision profit

Net operating income less operating expenses

NCI

Non-controlling interests

Full-time equivalent

employees (FTE)

A calculation based on the number of hours worked by full and part-time

employees as part of their normal duties. For example, the full-time

equivalent of one FTE is 76 hours paid work per fortnight

CAPITAL AND LIQUIDITY

Capital ratios

As defined by APRA (unless stated otherwise)

Committed liquidity

facility (CLF)

The RBA makes available to Australian Authorised Deposit-taking

Institutions (ADIs) a CLF that, subject to qualifying conditions, can be

accessed to meet LCR requirements under APS210 Liquidity. APRA

announced in September 2021 that ADIs subject to the LCR should reduce

their CLF usage to zero by 1 January 2023

High quality liquid

assets (HQLA)

Assets which meet APRA’s criteria for inclusion as HQLA in the numerator of

the LCR

Internationally

comparable ratios

Internationally comparable regulatory capital ratios are Westpac’s

estimated ratios after adjusting the capital ratios determined under APRA

Basel III regulations for various items. Analysis aligns with the APRA study

titled “International capital comparison study” dated 13 July 2015

Leverage ratio

As defined by APRA (unless stated otherwise). Tier 1 capital divided by

‘exposure measure’ and expressed as a percentage. ‘Exposure measure’ is

the sum of on-balance sheet exposures, derivative exposures, securities

financing transaction exposures and other off-balance sheet exposures

Liquidity coverage

ratio (LCR)

An APRA requirement to maintain an adequate level of unencumbered

high quality liquid assets, to meet liquidity needs for a 30 calendar day

period under an APRA-defined severe stress scenario. Absent a situation of

financial stress, the value of the LCR must not be less than 100%. LCR is

calculated as the percentage ratio of stock of HQLA and CLF over the total

net cash out-flows in a modelled 30 day defined stressed scenario

Net stable funding

ratio (NSFR)

The NSFR is defined as the ratio of the amount of available stable funding

(ASF) to the amount of required stable funding (RSF) defined by APRA. The

amount of ASF is the portion of an ADI’s capital and liabilities expected to be

a reliable source of funds over a one year time horizon. The amount of RSF is

a function of the liquidity characteristics and residual maturities of an ADI’s

assets and off-balance sheet activities. ADI’s must maintain an NSFR of at

least 100%

Risk weighted

assets or RWA

Assets (both on and off-balance sheet) are risk weighted according to each

asset’s inherent potential for default and what the likely losses would be in

case of default. In the case of non-asset-backed risks (ie. market and

operational risk), RWA is determined by multiplying the capital

requirements for those risks by 12.5

APPENDIX 3: DEFINITIONS – SEGMENTS, EARNINGS DRIVERS, CAPITAL AND LIQUIDITY

117Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

APPENDIX

Branch
transactions

Branch transactions are typically withdrawals, deposits, transfers and payments

Customer

satisfaction

or CSAT

The Customer Satisfaction score is an average of customer satisfaction ratings of

the customer’s main financial institution for consumer or business banking on a

scale of 0 to 10 (0 means ‘extremely dissatisfied’ and 10 means ‘extremely satisfied’)

CSAT (Main

Bank Service

Satisfaction)

(Westpac NZ)

Source: 3 month rolling Retail Market Monitor data (survey conducted by Insights

HQ, formerly Camorra Research). Respondents are asked to rate the overall level of

service they receive from their main bank (self-selected which ONE bank is their

main provider of financial services) on a scale of 1 (Poor) to 5 (Excellent). The rating

represents % of respondents who scored 4 (Very Good) or 5 (Excellent)

CSAT – overall

consumer

Source: Fifth Dimension (5D), September 2023 – September 2024, 6MR. MFI

customers

CSAT – overall

business

Source: Fifth Dimension (5D), September 2023 – September 2024, 6MR. MFI

businesses

Digitally active

Australian consumer and business customers who have had an authenticated

session (including Quickzone) on Westpac Group digital banking platforms in the

prior 90 days

Digital sales

The percentage of quality sales in a 12-week period that were digitally initiated

(percentage against the count of all quality sales in that 12-week period)

Digital

transactions

Digital transactions including all payment transactions (Transfer Funds, Pay Anyone

and BPAY) within Westpac Live and Compass, excl. Corporate Online and Business

Banking online

Average App

sessions per

day

Total number of sessions on Westpac Live & Compass initiated using an app over

total number of days within a half year period

MFI share

MFI share results are based on the number of customers who have a Main

Financial Institution (MFI) relationship with an institution, as a proportion of the

number of customers that have a MFI relationship with any institution

Consumer

MFI share

Source: Roy Morgan Single Source, September 2024, 6MR. MFI Banking Group

customers.

Net Promoter

Score or NPS

Net Promoter Score measures the net likelihood of recommendation to others of

the customer’s main financial institution for retail or business banking. Net

Promoter Score

SM

is a trademark of Bain & Co Inc., Satmetrix Systems, Inc., and Mr

Frederick Reichheld. Using a 11 point numerical scale where 10 is ‘Extremely likely’

and 0 is ‘Not at all likely’, Net Promoter Score is calculated by subtracting the

percentage of Detractors (0-6) from the percentage of Promoters (9-10)

NPS Consumer

(Westpac NZ)

Source: 3 month rolling Retail Market Monitor data (survey conducted by Insights

HQ, formerly Camorra Research). Respondents are asked about likelihood to

recommend their main bank to family and friends on a scale of 1 (extremely

unlikely) to 10 (extremely likely). Net Promoter Score is represents % of Promoters

(recommend score of 9 or 10) minus % of Detractors (recommend score of 1 to 6)

NPS – overall

consumer

Source: Fifth Dimension (5D), September 2023 – September 2024, 6MR. MFI

customers

NPS – overall

business

Source: Fifth Dimension (5D), September 2023 – September 2024, 6MR. MFI

businesses

NPS -

Mortgages

Source: Fifth Dimension (5D) for March 2024 (1H24), 6MR, AFI customers. Mortgage

NPS measures the likelihood to recommend the Mortgage they hold with their

financial institution

St.George (SGB)

brands

St.George Bank, Bank of Melbourne and BankSA

Westpac rank

The ranking refers to Westpac’s position relative to the other three major

Australian banks (ANZ, CBA and NAB)

APPENDIX 3: DEFINITIONS – OTHER

118Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

APPENDIX

CONTACT US
INVESTOR RELATIONS TEAM – CONTACT US

SHARE REGISTRY CONTACTINVESTOR RELATIONS CONTACT

For all shareholding enquiries relating to:

•Address details and communication preferences

•Updating bank account details, and participation in the

dividend reinvestment plan

For all matters relating to Westpac’s strategy,

performance and results

1800 804 255

westpac@linkmarketservices.com.au

investorcentre.linkmarketservices.com.au

+61 2 9178 2977

investorrelations@westpac.com.au

westpac.com.au/investorcentre

119

Lucy Graham

Head of Corporate Reporting and ESG

Catherine Garcia

Head of Investor Relations, Institutional

Arthur Petratos

Manager, Shareholder Services

Ethan Harry

Graduate, Investor Relations

Jacqueline Boddy

Head of Debt Investor Relations

Justin McCarthy

General Manager, Investor Relations

James Wibberley

Manager, Investor Relations

Nathan Fontyne

Senior Analyst, Investor Relations

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

DISCLAIMER
The material contained in this presentation is intended to be general background information on Westpac Banking Corporation (Westpac) and its activities.

The information is supplied in summary form and is therefore not necessarily complete. It is not intended that it be relied upon as advice to investors or potential investors, who should consider seeking independent

professional advice depending upon their specific investment objectives, financial situation or particular needs. The material contained in this presentation may include information derived from publicly available sources

that have not been independently verified. No representation or warranty is made as to the accuracy, completeness or reliability of the information.

All amounts are in Australian dollars unless otherwise indicated.

This presentation contains statements that constitute “forward-looking statements” within the meaning of Section 21E of the US Securities Exchange Act of 1934.

Forward-looking statements are statements that are not historical facts. Forward-looking statements appear in a number of places in this presentation and include statements regarding our intent, belief or current

expectations with respect to our business and operations, macro and micro economic and market conditions, results of operations and financial condition, capital adequacy, liquidity and risk management, including,

without limitation, future loan loss provisions and financial support to certain borrowers, forecasted economic indicators and performance metric outcomes, indicative drivers, climate- and other sustainability-related

statements, commitments, targets, projections and metrics, and other estimated and proxy data.

We use words such as ‘will’, ‘may’, ‘expect’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘indicative’, ‘risk’, ‘aim’, ‘outlook’, ‘forecast’, ‘f’cast’, ‘f’, ‘assumption’, ‘projection’,

‘target’, ‘goal’, ‘guidance’, ‘ambition’, ‘objective’ or other similar words to identify forward-looking statements, or otherwise identify forward-looking statements. These forward-looking statements reflect our current views

on future events and are subject to change, certain known and unknown risks, uncertainties and assumptions and other factors which are, in many instances, beyond our control (and the control of our officers, employees,

agents and advisors), and have been made based on management’s expectations or beliefs concerning future developments and their potential effect upon us.

Forward-looking statements may also be made, verbally or in writing, by members of Westpac’s management or Board in connection with this presentation. Such statements are subject to the same limitations,

uncertainties, assumptions and disclaimers set out in this presentation.

There can be no assurance that future developments or performance will align with our expectations or that the effect of future developments on us will be those anticipated. Actual results could differ materially from

those we expect or which are expressed or implied in forward-looking statements, depending on various factors including, but not limited to, those described in the sections titled ‘Our Operating Environment’ and ‘Risk

Management' in our 2024 Annual Report, as well as the document titled ‘2024 Risk Factors’ (each available at www.westpac.com.au). When relying on forward-looking statements to make decisions with respect to us,

investors and others should carefully consider such factors and other uncertainties and events.

Except as required by law, we assume no obligation to revise or update any forward-looking statements contained in this presentation, whether from new information, future events, conditions or otherwise, after the date

of this presentation.

We also make statements about our processes and policies (including what they are designed to do) as well as the availability of our systems or product features. Systems, processes and product features can be subject to

disruption, and may not always work as intended, so these statements are limited by the factors described in the section titled ‘Risk Management’ in our 2024 Annual Report, as well as the Risk Factors document.

Further important information regarding climate change and sustainability-related statements

This presentation contains forward-looking statements and other representations relating to environment, social and governance (ESG) topics, including but not limited to climate change, net-zero, climate resilience,

natural capital, emissions intensity, human rights and other sustainability related statements, commitments, targets, projections, scenarios, risk and opportunity assessments, pathways, forecasts, estimated projections

and other proxy data. These are subject to known and unknown risks, and there are significant uncertainties, limitations, risks and assumptions in the metrics and modelling on which these statements rely.

In particular, the metrics, methodologies and data relating to climate and sustainability are rapidly evolving and maturing, including variations in approaches and common standards in estimating and calculating

emissions, and uncertainty around future climate and sustainability related policy and legislation. There are inherent limits in the current scientific understanding of climate change and its impacts. Some material

contained in this presentation may include information including, without limitation, methodologies, modelling, scenarios, reports, benchmarks, tools and data, derived from publicly available or government or industry

sources that have not been independently verified. No representation or warranty is made as to the accuracy, completeness or reliability of such information. There is a risk that the estimates, judgements, assumptions,

views, models, scenarios or projections used by Westpac may turn out to be incorrect. These risks may cause actual outcomes, including the ability to meet commitments and targets, to differ materially from those

expressed or implied in this presentation. The climate and sustainability related forward-looking statements made in this presentation are not guarantees or predictions of future performance and Westpac gives no

representation, warranty or assurance (including as to the quality, accuracy or completeness of these statements), nor guarantee that the occurrence of the events expressed or implied in any forward-looking statement

will occur. There are usually differences between forecast and actual results because events and actual circumstances frequently do not occur as forecast and these differences may be material. Westpac will continue to

review and develop its approach to ESG as this subject area matures

DISCLAIMER

Westpac Group 2024 Full Year Results Presentation & Investor Discussion Pack

120

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.