Westpac 1H25 Presentation and Investor Discussion Pack
ASX
Release
5 May 2025
Westpac 1H25 Presentation and Investor Discussion Pack
Westpac Banking Corporation (Westpac”) today provides the attached Westpac 1H25
Presentation and Investor Discussion Pack.
For further information:
Hayden Cooper Justin McCarthy
Group Head of Media Relations General Manager, Investor Relations
0402 393 619 0422 800 321
This document has been authorised for release by Tim Hartin, Company Secretary.
Level 18, 275 Kent Street
Sydney, NSW, 2000
2025 INTERIM FINANCIAL RESULTS
FOR THE SIX MONTHS ENDED 31 MARCH2025
PRESENTATION
AND INVESTOR
DISCUSSION PACK
Westpac Banking Corporation ABN 33 007 457 141
2Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
WESTPAC
2025 INTERIM
RESULTS INDEX
2025 Interim Results Presentation3
Investor Discussion Pack29
Earnings drivers31
Credit quality and provisions45
Capital, funding and liquidity66
Supporting our customers78
Sustainability89
Segment results93
Economics100
Appendix106
Contact us112
Disclaimer113
ANTHONY MILLER
CHIEF EXECUTIVE OFFICER
4Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
PERFORM
SERVICE
EXCELLENCE
ONE BEST WAY
1H25 HIGHLIGHTS
STRONG FOUNDATIONS
Escalating trade and ongoing geopolitical tensions have
created a volatile and uncertain outlook
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 Proxy for CET1 capital ratio – Total fundament tier 1 capital after deductions divided by RWA. 2 Level 2 CET1 capital ratio. 3 Source: Westpac Economics.
5
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
STRONG FOUNDATIONS
AUSTRALIAN ECONOMICS
3
20242025F
GDP1.2%1.9%
Housing credit5.5%5.3%
Business credit8.9%6.4%
6.0%
Mar-08
1
(pre GFC)
CET1 CAPITAL RATIO
12.2%
Mar-25
2
53%
Mar-08
(pre GFC)
DEPOSIT TO LOAN RATIO
84%
Mar-25
$1.7bn ABOVE BASE CASE
Mar-25
CREDIT IMPAIRMENT PROVISIONS
IMPACTS
•Consumer and business confidence
•Wholesale funding market volatility
RISKS
•Consumer spending stalls
•Business activity slows
Australia and New Zealand well placed to absorb
potential shocks
CREATING BETTER FUTURES TOGETHER
1
6Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1 Figures relate to the 1H25 unless otherwise stated. 2 Since launch in Mar-23. 3 Includes accounts in hardship for Australian Consumer and Business segments.
ECONOMY
CUSTOMERS
COMMUNITIES
~$170M
cost to support
cash services
INCREASED
REGIONAL INVESTMENT
announced new
service centres
$115M
customer scams
stopped
$1.7BN
income tax expense
and bank levy
$1BN
female entrepreneur fund,
supported 1,000
business owners
2
$3.1BN
employee
payments
23,000
support
packages
3
$70M
to customers through the
Westpac Rewards Hub
LAUNCHED SOCIAL
TAILORED DEPOSIT
Australian first
1H25 FINANCIAL PERFORMANCE
7Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
$3.5bn
Net profit
ex Notable Items
1% to 1H24
$3.3bn
Net profit
1% to 1H24
11.1%
ROTE
ex Notable Items
9bps to 1H24
76c
Dividend
1% to 1H24
51.8%
Cost to Income ratio
ex Notable Items
2ppts to 1H24
75%
Dividend payout ratio
ex Notable Items
1ppt to 1H24
MOMENTUM IN
BUSINESS LENDING
22%
18%
17%
$105.8bn
Business lending
3
up 14%
2
8
HOUSEHOLD DEPOSIT GROWTHGROWTH IN TARGETED SECTORS
2
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1H25 MARKET POSITION
1 Consumer segment. 2 Compared to Mar-24. 3 B&W segment. 4 ADI System published by APRA in the Monthly ADI statistics. 5 #1 for market share and relationship strength – Coalition Greenwich Voice of Client
2024 Foreign Exchange (Financial Institutions) – Australia, most active accounts. 6 #1 for market share in bonds & semi government bonds, investment grade corporate bonds, asset-backed bonds; #2 for market share in
interest rate swaps, cross currency swaps – Coalition Greenwich Voice of Client 2024 Fixed Income – Australia, most active accounts.
DEEPENING INSTITUTIONAL
CLIENT RELATIONSHIPS
$351.0bn
Consumer deposits
1
Up 9%
2
Agriculture
Health
Professional
services
Compared to system
4
Sep-22 – Mar-25 ($bn)
STRONG CONSUMER
DEPOSIT GROWTH
7.6bn
(6.7bn)
(13.4bn)
2.2bn
WestpacPeer 1Peer 2Peer 3
$107.0bn
WIB lending
up 15%
2
#1 INSTITUTIONAL FX
PROVIDER IN AUSTRALIA
5
LEADING IN AUSTRALIAN
FIXED INCOME MARKETS
6
1H242H241H25
9
MORTGAGES GROWTH ($BN)
1
462
473
485
Mar-24Sep-24Mar-25
NEW OWNER OCCUPIED LENDING RATE RELATIVE TO PEERS
3
TIME TO DECISION BY CHANNEL (DAYS)
2
PATH TO IMPROVING GROWTH AND RETURN
•Continue to target higher return segments
•Focus on improving proprietary channel performance
−Adding 180 Home Finance Managers (HFMs)
4
−Reward and recognition revised
−Simplifying mortgage pricing
•Benefits of scale through UNITE mortgage simplification
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
BALANCING GROWTH AND RETURNS IN MORTGAGES
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 Excludes RAMS portfolio which is closed to new business. 2 12 month median (50th percentile) time to unconditional approval. 3 Comparison between RBA Statistical Table F6, Lending rates; Housing credit; New
loans funded in the month; Owner-occupied; Variable-rate; Large institutions, and Westpac's submission to the RBA under the same criteria. 1H24 is average Oct-23 to Mar-24; 2H24 is average Apr-24 to Sep-24; and
1H25 is average Oct-24 to Jan-25. Feb-25 is excluded given timing differences amongst the majors of passing on the Feb rate cut. 4 Includes 100 HFMs supporting Consumer and 80 HFMs supporting Business.
Up 3%
0.9 x
system
Up 2%
1.0x
system
WBC
lower
WBC
higher
WBC front book returns higher than back book
Competition persists
5.2
5.2
4.7
6.1
5.0
4.8
1H242H241H25
Improved service across all channels
ProprietaryThird party
Business
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
CUSTOMER SERVICE EXCELLENCE
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024.
10
INVESTING
IN PEOPLE
IMPROVING DIGITAL
EXPERIENCE
USING AI
EFFECTIVELY
AI IN MORTGAGES
•Virtual AI Assistant
•Mortgage Assessor Tool
RESOURCES TO SUPPORT GROWTH
•Business Performance Academy
•Skills training
PROTECTING CUSTOMERS
•SafeCall in app calling capability
•SafeBlock allowing customers to
block accounts announced
~350
~80
~100
cash flow & expense
management tools
in Business,
c.25% onboarded
in WIB,
c.50% onboarded
in Consumer,
c.24% onboarded
4
8
14
reusable AI solution
patterns established
AI solutions delivered
AI solutions under
construction
AI ACCELERATORMORE BANKERS#1 MOBILE APP
1
Savings
shared goal
functionality
Loyalty
Rewards Hub
INNOVATING TO SUPPORT SERVICE EXCELLENCE
11
BIZEDGE
OBJECTIVE: Fast, simple, digital lending origination
experience
WESTPAC ONE
OBJECTIVE: Leading transaction banking capability with
enhanced digital experience for Institutional clients
1H25 ACHIEVEMENTS:
•Connected to the Australian payments network – key
project milestone
•Project delivery on track
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1 Personal Property Securities Register. 2 National Credit Code.
1H25 ACHIEVEMENTS:
•Rollout commenced in Mar-25
•Features:
−Quick and easy log in
−Automated company and PPSR
1
searches
−Built in NCC
2
assessment
−Real time application tracking
•Benefits:
−Saves bankers up to 60 mins per
loan application
−Reduces customer input by 50%
12
PERCENTAGE COMPLETE BY PROJECT STAGE
1
•Business led, technology enabled simplification
•4 initiatives complete, including
−Single Electronic ID verification process
−Multiple mortgage offset accounts
•41 initiatives in progress
•Initiative status
1
: 30 Green; 8 Amber; and 7 Red
UNITE INVESTMENT
•$251m invested in 1H25, 77% expensed
•Expect to invest $350m-$400m in 2H25
•c.40% of total investment
2
from FY26 to FY28
•c.75% of spend to be expensed
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UNITE: ONE BEST WAY – THE BEST OF WESTPAC DELIVERED CONSISTENTLY
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 Includes initiatives that are in progress or completed. Status rating changes with the identification and resolution of issues. 2 Total investment expected to be c.$2bn p.a.
7%
of initiatives
IMPLEMENTSIMPLIFY
10%
of initiatives
DECOMMISSION
3%
of apps
DISCOVERY
52%
of initiatives
CEO PRIORITIES
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack1313
PERFORMANCE
Improve ROTE and cost to
income relative to peers
Improve market position
CUSTOMER
Whole of bank to whole of
customer approach
Improve customer
experience
PEOPLE
Attract, retain and invest
Externally focused,
accountable and
empowered
TRANSFORMATION
UNITE
Innovate to improve
customer outcomes and
efficiency
RISK
Complete CORE
transition
Managing risk as a
differentiator
PERFORM
14Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1 Relationship Strength Index. 2 Cumulative spend Oct-23 to Mar-25. 3 Excludes Notable Items. 4 As at Sep-24.
The information on this page contains ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks, uncertainties and assumptions which
are, in many instances, beyond its control. They have been based upon management's expectations and beliefs concerning future developments and their potential effect on Westpac. Should one or more of the risks or uncertainties materialise, or
should underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied in such statements. Investors should not place undue reliance on forward-looking statements and statements of expectation. Except
as required by law, Westpac is not responsible for updating, or obliged to update, any matter arising after the date of this presentation. The information in this page is subject to the information in Westpac’s ASX filings, including in its 2024 Interim
Report and elsewhere in this presentation.
SERVICE
EXCELLENCE
ONE
BEST WAY
METRICMAR-25SEP-29 TARGET
Consumer NPS#2
#1
Business NPS#3
#1
WIB RSI
1
n/a
#1
Complete UNITE on timeOn track
Complete
Complete UNITE on budget$398m
2
35%-40%
of total investment
over FY25 to FY28
Employee engagementTop quartile
Top decile
Cost to income ratio
relative to peers
3
2.7ppts above
4
Less than
peer average
Return on tangible equity
relative to peers
3
1.2ppts below
4
Greater than
peer average
MEASURING PROGRESS
MICHAEL ROWLAND
CHIEF FINANCIAL OFFICER
44%
60%
67%
14%
16%
15%
37%
17%
11%
$352bn
$704bn
$1tn
Mar-08
(pre GFC)
Mar-15Mar-25
16
CAPITAL
6.0
8.8
12.2
Mar-08
(pre GFC)
Mar-15Mar-25
LIQUID ASSETSLCR AND NSFR (%)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
STRONG FOUNDATIONS
1 Proxy for CET1 capital ratio – Total fundament tier 1 capital after deductions divided by RWA. 2 Level 2 CET1 capital ratio. 3 Wholesale funding with a residual maturity of less than 12 months.
CET1 capital ratio (%)
$34bn
$123bn
$204bn
8%
15%
19%
Mar-08
(pre GFC)
Mar-15Mar-25
Liquid assets as a % of total assets
Equity
Short term
wholesale
3
Long term
wholesale
Customer
deposits
FUNDING COMPOSITION
135
115
LCR
2Q25 Avg
NSFR
Mar-25
Regulatory
minimum 100%
$8.9bn above
regulatory
minimum 10.25%
12
UP 6PPTS
UP $680BN
2
UP $170BN
12.55
12.49
74bps
-
3bps12.24
11.99
(58bps)
(31bps)
(13bps)
(25bps)
Mar-24Sep-24Net profit2H24
dividend
RWAIRRBBCapital
return
OtherMar-25Mar-25
Pro forma
CAPITAL ABOVE TOP END OF TARGET OPERATING RANGE
17
1 Capital deductions and other items including FX translation impacts. 2 Includes remaining on market share buyback previously announced in Nov-23, May-24 and Nov-24.
1
Deposit hedge (23bps)
Share buyback: $1.1bn
2
CET1 CAPITAL RATIO %
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Lending (25bps)
Data refinement & asset sale 14bps
Credit quality & other 11bps
3.3
3.4
3.5
3.6
3.7
Mar-21Mar-22Mar-23Mar-24Mar-25
18
ORDINARY DIVIDENDS
•1H25 payout ratio of 75%
1
•Payout ratio range 65 – 75%
•Dividend yield 4.8%
2
, fully franked 6.8%
2
•Neutralise DRP
ORDINARY DIVIDENDS PER SHARE (CENTS)
SHARE BUYBACKS
•On market share buyback $3.5bn
3
, 31% remaining
4
•Off market share buyback $3.5bn, completed 1H22
•Cumulative dividends per share benefit of ~27 cents
REDUCING SHARE COUNT THROUGH BUYBACKS (#BN)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
CAPITAL MANAGEMENT
1 Excluding Notable Items. 2 Based on 31-Mar-25 closing price of $31.57. 3 $1.5bn announced in Nov-23, $1.0bn announced in May-24 and $1.0bn announced in Nov-25. 4 As at 31-Mar-25, subject to market
conditions.
$3.5bn
(off market)
$1.5bn
$1.0bn
$1.0bn
DOWN 7% TO 31-MAR-25
75
7676
1H242H241H25
1H25 FINANCIAL PERFORMANCE
19
2H241H25Change
Net profit$3,648m$3,317m(9%)
Notable Items$41m($140m)Large
Excluding Notable Items:
Net profit$3,607m$3,457m(4%)
Earnings Per Share104c101c(3%)
Revenue$10,947m$10,993m-
Expenses($5,549m)($5,698m)3%
Pre-provision profit$5,398m$5,295m(2%)
Impairment charges to average loans annualised4 bps6 bps2 bps
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1H25-2H24 NET PROFIT ($M)
1
20
3,506
3,607
4
(75)
3,457
42
(149)
28
1H242H24Net interest
income
Non-interest
income
ExpensesImpairment
charges
Tax
& NCI
1H25
1 Excludes the impact of Notable Items. 2 Non-controlling interests.
2
Pre-provision profit down 2%
4% LOWER
3% HIGHER
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
NET LOANS ($BN)
21
784.8
806.8
11.1
6.9
6.4 -
824.8
-(6.3)
Mar-24Sep-24MortgagesBusinessInstitutionalNew
Zealand
(in A$)
PersonalPortfolios in
runoff
Mar-25
Chart may not add due to rounding.
1 Australian, excluding RAMS. 2 B&W segment, excluding Auto Finance. 3 Comprising of RAMS and Auto finance.
UP 3%
Up $1.1bn
in NZ$
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1
3
UP 2%
2
650.9
673.6
16.5
3.9
2.3
0.4 696.8
Mar-24Sep-24ConsumerBusiness
& Wealth
WIB & TreasuryNew Zealand
(in A$)
Mar-25
DEPOSIT GROWTH ($BN)
22
Chart may not add due to rounding.
UP 3%
Up $1.2bn
in NZ$
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UP 3%
NET INTEREST MARGIN (%)
23
1.80
1.83
1.80
0.14
0.13
0.12
(0.05)
0.01
(0.04)
1.89
1.97
(2bps)
1bp
-
(5bps)
1.88
(1bp)
(1bp)
(1bp)
1H242H24LoansDepositsWholesale
funding
Capital
& Other
Liquid
assets
Treasury
& Markets
Notable
Items
1H25
1 Net interest margin excluding Notable Items, Treasury & Markets. 2 Exit refers to Core NIM for the month ended Mar-25. 3 Hedging items reduced income by $218m compared to an increase of $61m in 2H24.
Core NIM
1
Treasury & MarketsNotable Items
Core NIM down 3bps
Mar-25 Exit Core NIM 1.79%
2
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
3
NZ mortgages 1bp
Business (1bp)
WIB (1bp)
Replicating portfolio 4bps
Savings & TD spreads (3bps)
Mix & other (3bps)
Replicating portfolio 3bps
Non hedged capital (1bp)
2H24 provision release (1bp)
NON-INTEREST INCOME
1
24
NON-INTEREST INCOME BY TYPE ($M)
842
830
840
218
223
239
405
329
345
1,465
1,382
1,424
1H242H241H25
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1 Excludes the impact of Notable Items.
FeesWealthTrading and other
6% LOWERUP 3%
1H25 EXPENSES ($M)
1
25
5,395
5,549
376
128 (94)
5,698
(261)
1H242H24Ongoing
expenses
Cost reset
benefits
UNITEInvestments
(ex UNITE)
1H25
1 Excludes the impact of Notable Items.
3% INCREASE
3% INCREASE
Wages growth
Increased FTE:
•To support UNITE
•Investment in bankers
Simpler operating model
Reduced property footprint
Digitisation
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UNITE investment $251m,
77% expensed
26
UNITE
•Consolidated 20 Consumer ID processes to one
•Multiple mortgage offset accounts
•Consolidated two versions of Asia BankTrade into one
GROWTH AND PRODUCTIVITY
•Development of Westpac One
1
& Biz Edge
2
•Digital and AI
RISK & REGULATORY
•Cyber capability & customer fraud and scams protection
•Payments capability upgraded
INVESTMENT SPEND ($M)
INVESTMENT SPEND
1 Corporate cash management platform. 2 Integrated business lending origination platform. 3 Includes capitalised software, fixed assets and prepayments.
492
567
353
211
339
244
33
114
251
736
1,020
848
1H242H241H25
Investment spend1H242H241H25
Total expensed56%57%61%
Capitalised
3
44%43%39%
Capitalised software ($m)2,6582,6752,532
Amortisation expense ($m)442447485
Avg amortisation period (years)3.23.02.8
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Risk &
regulatory
Growth &
productivity
UNITE
Total down 17% due to seasonality &
completion of risk projects
•UNITE, growth & productivity up 9%
•Risk & reg down 38%
2.40
2.55
1.23
1.30
0.00
1.50
3.00
4.50
6.00
Mar-21Mar-22Mar-23Mar-24Mar-25
27
0.12
0.160.16
0.46
0.47
0.37
0.24
0.23
0.28
0.54
0.59
0.54
1.36
1.45
1.36
Mar-24Sep-24Mar-25
AUSTRALIAN MORTGAGE DELINQUENCIES (%)
0.86
1.12
1.50
1.82
0.62
0.67
0.00
1.00
2.00
3.00
4.00
Mar-21Mar-22Mar-23Mar-24Mar-25
AUSTRALIAN UNSECURED DELINQUENCIES (%)
1
STRESSED EXPOSURES AS A % OF TCE
CREDIT QUALITY
1 Excludes auto finance portfolio which is in runoff.
ImpairedNon-performing, 90+ days
Non-performing, <90 daysWatchlist & substandard
30+ day delinquencies90+ day delinquencies
90+ ex RAMS & 6 mth serviceability hold-out period
30+ day delinquencies90+ day delinquencies
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Sep-24
Sep-24
28
IMPAIRMENT PROVISIONS $1.7BN ABOVE BASE CASE ($M)
1 The credit RWA calculation has been revised to include RWA on other assets and comparatives have been restated. This reduced CAP to credit RWA by 2bps in 1H25, 2H24 and 1H24.
Forecasts for
base case ECL
Base caseDownside
20252026
Trough /
peak
GDP growth2.2%2.2%(6%)
Unemployment4.5%4.5%11%
Residential property prices3.0%7.0%(27%)
Commercial property prices2.0%3.3%(32%)
461
536
611
1,231
1,223
1,198
2,478
2,390
2,256
705
768
877
260
179
130
5,135
5,096
5,072
Mar-24Sep-24Mar-25
Overlays
Stage 3 IAP
Stage 3 CAP
Stage 1 CAP
Stage 2 CAP
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
CAP to credit RWA of 1.26%, down 4bps
1
Overlays reduced $49m
CAP $99m lower
•Sale of auto finance balances
•Commercial property price & interest rate outlook
Partly offset by increase in downside scenario weighting
IAP increased $75m due to a single name in services
Impairment charges remain low, 6bps of average loans
INVESTOR
DISCUSSION PACK
CREATING VALUE FOR OUR SHAREHOLDERS, CUSTOMERS, PEOPLE, COMMUNITY
AND ENVIRONMENT IN 1H25
30
OVERVIEW
1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024. 2 Senior leadership includes executive team, general managers and their direct reports (excluding administrative or support roles). 3 Full time equivalent at 31
Mar-25. 4 Refer to the FY24 Sustainability Index and Datasheet for more information on the definitions and additional metrics. 5 Scholarships were awarded by Westpac Scholars Trust. Westpac Group provides support to Westpac Scholars Trust.
While Westpac was involved in establishing this trust, it is a non-profit organisation that is separate to the Westpac Group
$3.5bn
Net Profit ex Notable Items,
down 4% on 2H24
13 million
Customers across
the Group
80
Organisational Health
Index in global top quartile,
+5 on FY23
$115m
Stopped or recovered in
customer scam losses
88%
Reduction in scope
1 and 2 emissions from our
2021 baseline
$2.6bn
To be returned to
shareholders via dividends
#1
Mobile Banking App
1
49%
Women in senior leadership
2
$1.7bn
Income tax expense,
including the bank levy
12.2%
Common equity tier 1 capital
ratio, comfortably above top
of operating target range
+$18bn
Loans
35,969
Employees
3
$23.9m
Spent with diverse suppliers
4
100%
Sourcing equivalent of
our direct electricity demand
from renewables in Australia
11.1%
Return on tangible equity ex
Notable Items, down 34 bps
+$23bn
Customer deposits
$3bn
Paid to our people
100
New scholarships awarded in
1H25,
920+ active scholars
5
$33bn
Sustainable finance lending
at Mar-25
4
13
Targets set, covering all our
NZBA emission intensive
sectors
4
SHAREHOLDERSCUSTOMERSOUR PEOPLECOMMUNITYENVIRONMENT
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
EARNINGS DRIVERS
3,648
3,607
4
42
283,457(140)
3,317
(41)
(149)
(75)
2H24Notable
Items
2H24 ex
Notable
Items
Net
interest
income
Non
interest
income
ExpensesImpairment
charges
Tax &
NCI
1H25 ex
Notable
Items
Notable
Items
1H25
1H25 NET PROFIT
EARNINGS
DOWN 9%
DOWN 4% EX NOTABLE ITEMS
Higher UNITE costs, salaries,
wages and software amortisation,
partly offset by Cost Reset
32
NET PROFIT 2H24 –1H25 ($M)
Hedging
items only
Hedging
items only
Higher net wealth income and
Institutional lending fees, partly
offset by the sale of auto finance
portfolio
AIEA up 2% due to loan growth.
Core NIM down 3bps,
Treasury & Markets NIM down 1bp
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
3,342
1643,506
218
112
3,457
3,317
(41)
(303)
(35)
(140)
1H24Notable
Items
1H24 ex
Notable
Items
Net
interest
income
Non
interest
income
ExpensesImpairment
charges
Tax &
NCI
1H25 ex
Notable
Items
Notable
Items
1H25
1H25 NET PROFIT
EARNINGS
DOWN 1%
DOWN 1% EX NOTABLE ITEMS
AIEA up 3% due to loan growth.
Core NIM flat,
Treasury & Markets NIM down 2bps
Lower Markets income and loss on the sale
of auto finance portfolio, partly offset by
higher net wealth income
Increase in UNITE costs, salaries,
wages, technology expenses and
software amortisation
33
NET PROFIT 1H24 –1H25 ($M)
Hedging
items only
.
.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Hedging
items only
.
.
34
Westpac uses net profit after tax to assess financial performance at both a Group and segment level
Notable Items are shown separately to clarify underlying operating performance and allocated to the following categories:
•Large items that are not reflective of the Group’s ordinary operations which may include:
−The impact of asset sales and revaluations
−Provisions for remediation, litigation, fines and penalties
−Restructuring costs
−The write-down of assets (including goodwill and capitalised software)
•Hedging items
1,2
:
−Unrealised fair value gains and losses on economic hedges that do not qualify for hedge accounting
−Net ineffectiveness on qualifying hedges
HEDGING ITEMS ($M)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
SINGLE MEASURE OF PERFORMANCE – NET PROFIT AFTER TAX
EARNINGS
1 Peers disclose these items as ‘cash earnings adjustments’. 2 Items unwind to zero over time.
243
(544)
(94)
200
185
233
(78)
52
(164)
41
(140)
1H202H201H212H211H222H221H232H231H242H241H25
Notable Items
($m after tax)1H242H241H25
Asset sales and revaluations---
Provisions for remediation, litigation, fines and
penalties
---
Restructuring costs---
Asset write-downs---
Hedging items(164)41(140)
Total Notable Items(164)41(140)
5923
18
Households
Businesses
Institutional
35
COMPOSITION OF GROSS LOANS (% OF TOTAL)COMPOSITION OF CUSTOMER DEPOSITS (% OF TOTAL)
MOVEMENT IN GROSS LOANS ($BN)
GROUP LOANS AND DEPOSITS
789
811
11
-
11
-
3
829(6)
Mar-24Sep-24HousingPersonalBusiness
and WIB
NZ
(in A$)
Other
overseas
(in A$)
Businesses
closed
Mar-25
$697bn
UP 5%
UP 2%
61
13
12
1
8
4
1
Australian mortgages
Australian business
Institutional
Australian personal
New Zealand mortgages
New Zealand business/other
Other overseas
$829bn
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1 Only includes Australian lending. 2 Increase in local currency was NZ$1.2bn. 3 Includes a contraction of $4.2bn in RAMS and $2.1bn in auto finance.
3
2
Charts may not add due to rounding
1
651
674
2
13
3
5
-697
Mar-24Sep-24Term
deposits
SavingsTran-
saction
Mortgage
offset
Non-
interest
bearing
Mar-25
UP 7%
UP 3%
MOVEMENT IN CUSTOMER DEPOSITS ($BN)
EARNINGS
569
577
11
1
584
(1)
(4)
Mar-24Sep-24Australian
mortgages
NZ
mortgages
(in A$)
PersonalRAMSMar-25
BUSINESS AND INSTITUTIONAL LENDING ($BN)
245
6
220
234
7
(1)
(1)
Mar-24Sep-24Australian
business
NZ
business
(in A$)
WIBAuto financeMar-25
MORTGAGES AND PERSONAL LENDING ($BN)
AUSTRALIAN MORTGAGES ($BN)
495
503
34
4
510
(18)
(9)
(4)
Mar-24Sep-24New loans
ex
refinance
Net
refinance
Property
sales and
others
PaydownsRAMSMar-25
GROWTH IN LENDING
REVENUE
1 Increase in local currency was NZ$1.5 billion. 2 Closed to new business. 3 Decrease in local currency was NZ$0.5 billion.
UP 11%
UP 5%
3
UP 3%
UP 1%
UP 3%
UP 1%
36
AUSTRALIAN HOUSING CREDIT GROWTH (%)
0.0%
0.2%
0.4%
0.6%
0.8%
1.0%
Sep-23Mar-24Sep-24Mar-25
Westpac (ex. RAMS)ADI systemADI system average
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
1
2
2
2
Charts may not add due to rounding
29%
29%
29%
32%
32%
33%
19%
18%
18%
9%
9%
10%
11%
11%
11%
Mar-24Sep-24Mar-25
Term depositsSavingsTransactionMortgage offsetNIB deposits
49%
50%
50%
22%
21%
21%
18%
18%
18%
11%
11%
11%
Mar-24Sep-24Mar-25
ConsumerBusiness & WealthWIB & TreasuryNew Zealand
CUSTOMER DEPOSITS BY TYPE (%)CUSTOMER DEPOSITS BY SEGMENT (%)
GROWTH IN DEPOSITS
REVENUE
1 Non-interest bearing. 2 Mix of Consumer savings accounts. Behavioural savings largely reflects Westpac Life and St.George Incentive Saver, other savings largely reflects Westpac E-saver and St.George Maxi.
1
697674651
37
AUSTRALIAN HOUSEHOLD DEPOSIT GROWTH (%)
AUSTRALIAN HOUSEHOLD SAVINGS DEPOSIT MIX (%)
2
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Charts may not add due to rounding
62
65
80
85
87
38
35
20
15
13
Sep-21Sep-22Sep-23Sep-24Mar-25
Behavioural savingsOther savings
-1.0%
0.0%
1.0%
2.0%
3.0%
Sep-23Mar-24Sep-24Mar-25
WestpacADI SystemADI system average
697
674651
1.83
1.80
0.13
0.12
0.01
(0.04)
1.97
1bp
-
1.88
(1bp)
(2bps)
(1bp)(1bp)
(5bps)
2H24LoansDepositsWholesale
funding
Capital &
Other
Liquid
assets
Treasury
& Markets
Notable
Items
1H25
Core NIMTreasury & MarketsNotable Items
NET INTEREST MARGIN (%)
AUSTRALIAN DEPOSIT BALANCES
5
BY INTEREST RATE
BANDS ($BN)
74
77
52
306
73
77
49
331
75
78
73
319
Mar-24Sep-24Mar-25
NET INTEREST MARGIN
REVENUE
1 Net interest margin excluding Notable Items, Treasury & Markets. 2 Exit refers to Core NIM for the month ended Mar-25. 3 Investment term of domestic deposit hedge increased from 4 years to 5 years in 1H25.
4 The moving average hedge rate on equity and non-rate sensitive deposits. Spot rate represents the average rate for March 2025. 5 A$ balances and excludes mortgage offset balances.
Composition of NIM (%)
1H242H241H25
Core NIM1.801.831.80
Treasury & Markets0.140.130.12
Core NIM,
Treasury & Markets
1.941.961.92
Notable Items:
Hedging
(0.05)0.01(0.04)
NIM1.891.971.88
≤25bps26≤200bps201≤400bps401bps+
38
Mar-25 Exit Core NIM 1.79%
2
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
REPLICATING PORTFOLIO (RP) AND EQUITY HEDGE (%)
Mar 25
balance
1H25 avg
rate
4
Spot rate
4
Investment
term
Equity hedge$56bn3.55%3.70%3 years
Domestic deposit hedge
3
$73bn3.42%3.54%5 years
1
0.0
1.0
2.0
3.0
4.0
5.0
Mar-21Mar-22Mar-23Mar-24Mar-25
RBA Official Cash Rate
3M BBSW
Equity hedge rate
RP hedge rate
NET FEE INCOME BY SEGMENT ($M)
TOTAL MARKETS INCOME ($M)
2
NON-INTEREST INCOME BY TYPE ($M)
1
NON-INTEREST AND MARKETS INCOME
REVENUE
1 Excluding Notable Items. 2 Includes Markets net interest income.
39
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
842
830
9
25
(13)
(5)840
(6)
1H242H24ConsumerBusiness
& Wealth
WIBNew
Zealand
Other1H25
842
218
405
830
223
329
840
239
345
FeesWealth managementTrading and other income
1H242H241H25
NON-INTEREST INCOME BY DIVISION ($M)
1
255
409
666
131
13
273
389
599
148
(14)
280
396
619
133
8
ConsumerBusiness &
Wealth
WIBNZ (NZ$)Other
1H242H241H25
11
19
4
490
439
450
(23)
1H242H24Fixed
income
FX,
Commodities
and Carbon
DVAOther1H25
376
128
(261)
5,395
5,549
5,698
(94)
1H242H24Ongoing
expenses
Cost reset
benefits
UNITEInvestments
(ex. UNITE)
1H25
EXPENSES
EARNINGS
40
EXPENSES 1H25 – 2H24 ($M)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
3% INCREASE
3% INCREASE
Lower investment spend due to
seasonality and completion of risk
and reg projects, partly offset by
higher software amortisation
1H25 UNITE investment
$251m, 77% expensed
Cost Reset benefits including:
•Simpler operating model
•Reduced branch footprint
•Digitisation
Wages growth and increased
FTE to support UNITE and
from new bankers
UNITE OBJECTIVES: ONE BEST WAY – THE BEST OF WESTPAC DELIVERED CONSISTENTLY
These objectives are ‘forward-looking statements’ and are subject to assumptions, risks and other important information in the Disclaimer on page 113.
1 ‘For sale’ and ‘not for sale’ products across Consumer and Business & Wealth.
41
CONSOLIDATE TECHNOLOGY
•Customers experience the best
Westpac technology
•Significant productivity: Run and
change cost reduced
•>180 applications decommissioned
FEWER PRODUCTS
•Easy for customers to manage their
banking needs
•Capacity to innovate
•Products reduced by >70%
1
SIMPLIFY PROCESSES
•One best way
•Consistent customer and
employee experience
•>700 processes simplified
BETTER CUSTOMER
EXPERIENCE
1
NPS #1
IMPROVED EMPLOYEE
EXPERIENCE
2
EMPLOYEE ENGAGEMENT
TOP DECILE GLOBALLY
INCREASED
SHAREHOLDER RETURN
3
CLOSE CTI RATIO
GAP TO PEERS
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UNITE
MIDAS MIGRATION &
DECOMMISSION
ELECTRONIC IDENTITY
VERIFICATION
MORTGAGE MULTI-OFFSET
CAPABILITY
CONSOLIDATION OF ASIA
WIB PLATFORMS
42
UNITE: INITIATIVES COMPLETED
$8m
~$5m
p.a.
$20m
~$15m
p.a.
$15m
CUSTOMER
SATISFACTION
$5m
•Migrated WNZL FM platform to the WBC platform
•Reduces cost and delivers better customer experience
•Consolidated 20 Consumer identity verification processes to 1
•Biometric enablement of the electronic ID verification process
•Multiple offset accounts available for all eligible home loan
customers
•Gives customers greater choice and control over their finances
•Consolidated 2 versions of Asia BankTrade into 1 best system
•Simplified processes while reducing risk and complexity
~$1m p.a.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UNITE
OUTCOMES
COSTBENEFITS
43
UNITE: INITIATIVES – FY25 FOCUS
This page contains ‘forward looking statements’. Please refer to the disclaimer on page 113.
1 This includes 4 initiatives, including mortgage offsets which has completed. 2 This includes 2 initiatives.
MORTGAGE
SIMPLIFICATION
1
•Migrates mortgage customers to a single suite of products,
processes and applications
C.$450m~$120m p.a.
DIGITAL BANKER
2
•Extends Digital Banker capability to all bankers
C.$175m
BANKER
PRODUCTIVITY
ONE COLLECTIONS
PLATFORM - ASSISTNOW
•Consolidates 7 collections systems to 1 strategic collections
platform
C.$130m~$25m p.a.
FRAUD OPERATIONS
WORKFLOW
SIMPLIFICATION
•Streamline from 4 workflow systems to 1 strategic solution
C.$40m~$10m p.a.
C.$70m~$40m p.a.
ONE WEALTH PLATFORM
•Asgard migration to Panorama to provide a consistent adviser and
customer experience
OUTCOMES
COSTBENEFITS
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
UNITE
213
210
251
(120)
(163)
(204)
211
275
279
58
(147)
(76)
362
175
250
1H242H241H251H242H241H251H242H241H251H242H241H251H242H241H25
IMPAIRMENT CHARGES ($M)
44
IMPAIRMENT CHARGES AND STRESSED EXPOSURES (BPS)
6
136
-50
50
150
250
350
-20
0
20
40
60
80
100
20092010201120122013201420152016201720182019202020212022202320241H25
Impairment charge to average loans annualised (lhs)Stressed exposures to TCE (rhs)
IMPAIRMENT CHARGES COMPOSITION
IMPAIRMENT CHARGES
New
IAPs
Write-backs &
recoveries
Write-offs
direct
Other movements
in CAP
Individually assessedCollectively assessed
Total
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Higher Cards & Personal
Loans recoveries
Increase to downside
scenario weighting
CREDIT QUALITY
AND PROVISIONS
5,072
3,325
7,245
Reported
probability-weighted ECL
100%
base case ECL
100%
downside ECL
Forecasts for
base case ECL
2
Base caseDownside
20252026
Trough /
peak
3
GDP growth2.2%2.2%(6%)
Unemployment4.5%4.5%11%
Residential property prices3.0%7.0%(27%)
Commercial property prices2.0%3.3%(32%)
351
461
536
611
1,061
1,231
1,223
1,198
2,405
2,478
2,390
2,256
692
705
768
877
432
260
179
130
4,941
5,135
5,096
5,072
Sep-23Mar-24Sep-24Mar-25
Overlay Stage 1 CAP Stage 2 CAP
Stage 3 CAP Stage 3 IAP
EXPECTED CREDIT LOSS (ECL) ($M)
TOTAL PROVISIONS FOR EXPECTED CREDIT LOSSES
1
($M)
PROVISIONS FOR EXPECTED CREDIT LOSS
CREDIT QUALITY
1 Includes provisions for debt securities. 2 Forecast date is 17 March 2025. 3 These key economic indicators represent trough or peak values that characterise the scenarios considered in setting downside severity.
Residential and commercial forecasts represent cumulative reduction over a two-year period.
Increase driven by
a single name in
the services sector
Increase due to
growth in
business lending
46
$1.7bn in provisions
above the base case ECL
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Decrease due to
improvements in
economic
forecasts and
runoff from sold
businesses
KEY RATIOS
Mar-24Sep-24Mar-25
Provisions to gross loans (bps)656361
Impaired asset provisions
to impaired assets (%)
474141
Collectively assessed provisions
to credit RWA (bps)
2
136130126
PROVISIONING TO TCE (%)
EXPOSURES AS A % OF TCE
1
PROVISION COVER
CREDIT QUALITY
1 Refer to page 109 for definitions. 2 The credit RWA calculation has been revised to include RWA on other assets and comparatives have been restated. This reduced CAP to credit RWA by 2bps in 1H25, 2H24 and
1H24.
0.82
0.86
0.81
16.33
15.26
13.10
82.85
83.88
86.09
Mar-24Sep-24Mar-25
Stage 3Stage 2Stage 1
Mar-24Sep-24Mar-25
Stage 10.070.070.08
Stage 2
Non-stressed1.091.101.13
Stressed8.847.948.32
Stage 3 (non-performing)
Not impaired11.4410.4810.99
Impaired46.6041.2840.88
Total0.410.410.39
47Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Stage 3 – Lower 90+ day
mortgage delinquencies
Stage 2 – Decrease due
to the runoff of sold
businesses, RAMS
and upgrades to
economic forecasts
Stage 1 – Lending
growth, mostly in
business portfolios
48
TOTAL COMMITTED EXPOSURE (TCE) BY RISK GRADE AT 31 MARCH 2025 ($M)
Standard and Poor’s risk grade
1
AustraliaNZ / PacificOther overseasGroup% of total
AAA to AA-
200,16226,52730,699257,388
20%
A+ to A-
43,0965,00412,61160,711
5%
BBB+ to BBB-
86,95511,00612,025109,986
9%
BB+ to BB
95,90214,988731111,621
9%
BB- to B+
51,3658,18621559,766
5%
<B+
8,6212,1966410,881
1%
Mortgages
574,28274,449- 648,731
49%
Other consumer products
24,8633,864- 28,727
2%
TCE
1,085,246146,22056,3451,287,811
TCE at 30 September 2024
1,075,520143,54633,2751,252,341
Exposure by region
2
(%)
85%11%4%100%
TOP 10 INSTITUTIONAL EXPOSURES TO CORPORATIONS
AND NBFIS
3
(% OF TCE)
1.1
1.1
1.2
1.3
Sep-22Sep-23Sep-24Mar-25
TOP 10 EXPOSURES TO CORPORATIONS & NBFIS
AT 31 MARCH 2025 ($M)
4
06001,2001,8002,4003,000
A-
BBB
BBB+
A-
A
BBB+
A-
A-
A-
AA-
PORTFOLIO COMPOSITION
CREDIT QUALITY
1 Risk grade equivalent. 2 Region is based on booking office. 3 NBFI is non-bank financial institutions. 4 Institutional counterparties; S&P rating or equivalent.
Clearing house
membership
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
0.11
0.12
0.16
0.16
0.39
0.46
0.47
0.37
0.22
0.24
0.23
0.28
0.54
0.54
0.59
0.54
1.26
1.36
1.45
1.36
Sep-23Mar-24Sep-24Mar-25
ImpairedNon-performing, 90+ days
Non-performing, <90 daysWatchlist & substandard
MOVEMENT IN STRESS BY SEGMENT (BPS)
145(6)
(3)
1(1)
136
Sep-24ConsumerBusiness &
Wealth
WIBNew ZealandMar-25
NEW AND INCREASED GROSS IMPAIRED ASSETS ($M)
897
222
222
174
284
418
864
614
208
193
417
FY20FY21FY22FY23FY241H25
1H2H
STRESSED EXPOSURES AS A % OF TCE
CREDIT QUALITY METRICS
CREDIT QUALITY
49
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Decrease from
lower mortgage
90+ day
delinquencies
Reduction mostly
within the mining
and trade sectors
Increase from
mortgages
categorised as
non-performing
after exiting 90+
days past due
Increase driven by a
single name in the
services sector
CORPORATE AND BUSINESS STRESSED EXPOSURES BY INDUSTRY SECTOR (%)
EXPOSURE AND CREDIT QUALITY BY SECTOR
Sector
Finance &
insurance
1
Property
2
Wholesale
& retail
trade
Services
3
Manufacturing
Agriculture,
forestry &
fishing
Property &
business
servicesUtilities
Transport &
storageConstruction
4
Accomm,
cafes &
restaurantsMining
TCE ($bn)
Mar-25161.088.6
33.6
26.225.826.926.829.121.414.012.68.5
Sep-24162.885.5
31.8
25.925.425.425.223.620.713.711.77.9
Stressed (%)
5,6
Mar-250.12.7
5.4
3.6
4.2
4.42.90.12.64.84.21.3
Sep-240.12.7
5.6
3.8
4.1
5.03.10.12.24.94.14.1
Impaired (%)
6
Mar-250.00.1
0.7
0.9
0.8
0.40.40.00.40.60.20.2
Sep-240.00.1
0.8
0.4
0.9
0.50.40.00.40.70.20.2
CREDIT QUALITY ACROSS SECTORS
CREDIT QUALITY
1 Finance and insurance includes banks, non-banks, insurance companies and other firms providing services to the finance and insurance sectors. Includes assets held for liquidity portfolio. 2 Property includes both residential and non-residential
property investors and developers and excludes real estate agents. 3 Services includes education, health & community services, cultural & recreational and personal & other services. 4 Construction includes building and non-building construction,
and industries serving the construction sector. 5 Includes impaired exposures. 6 Percentage of portfolio TCE.
50Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Small number of
customers downgraded
Small number of
customers upgraded
Large single name upgrade
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
PropertyWholesale
&
retail trade
ServicesManufacturingAgriculture,
forestry &
fishing
Property &
business
services
UtilitiesTransport
&
storage
ConstructionAccommodation
cafes &
restaurants
Mining
Mar-24Sep-24Mar-25
Mar-24Sep-24Mar-25
TCE ($bn)
82.285.588.6
% of Group TCE
6.636.836.88
Lending ($bn)
65.268.871.5
Median risk grade
(S&P equivalent)
BB-BBBB
% of portfolio graded
as stressed
3,4
2.572.662.67
% of portfolio
impaired
4
0.070.090.11
COMMERCIAL PROPERTY PORTFOLIO COMPOSITION (TCE) (%)
18
13
7
7
3
8
44
NSW & ACT
VIC
QLD
SA, NT & TAS
WA
NZ & Pacific
Institutional
•Single credit policy, supported by industry
sector concentration limits
•Maintained credit standards, with close
oversight of portfolio
•Managed by specialist relationship teams,
dedicated credit officers and subject matter
experts
•Limited risk appetite for lower grade office
buildings
•Weighted average LVR for the Australian
secured portfolio <50%
•Credit policy maximum LVR at origination 65%
1
•84% fully secured
2
COMMERCIAL PROPERTY EXPOSURES
(% OF TCE)
6.4
6.66.6
6.8
6.9
Sep-22Sep-23Mar-24Sep-24Mar-25
COMMERCIAL PROPERTY PORTFOLIO
COMPOSITION (TCE) (%)
19
25
18
18
15
5
Office
Retail
Residential
Industrial
Corporate
Other
SECTORS IN FOCUS: COMMERCIAL PROPERTY
CREDIT QUALITY
1 Policy exception can be made under limited circumstances. 2 Fully secured is where the exposure is less than 100% of the bank extended value of the security, which is a discount of the market value of the security. 3
Includes impaired exposures. 4 Percentage of commercial property portfolio TCE. 5 Region is based on booking office.
Sub-sector
Borrower type
Region
5
51Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
29
8
50
13
Investors & developers
<$10m
Developers >$10m
Investors >$10m
Diversified property
groups and property trusts
CONSTRUCTION
Mar-24Sep-24Mar-25
TCE ($bn)13.113.714.0
% of Group TCE1.051.101.09
Lending ($bn)7.68.38.6
% of portfolio graded as
stressed
1,2
5.754.934.79
% of portfolio impaired
2
0.620.720.59
PORTFOLIO SECURITY COMPOSITION
(TCE) (%)
61
19
20
Fully secured
Partially secured
Unsecured
PORTFOLIO BY SUB-SECTOR
(TCE) (%)
23
17
9
6
5
28
12
Building construction
Installation services
Site prep services
Structure services
Completion services
Other services
Non-building construction
COMMERCIAL PROPERTY – OFFICE
Mar-24Sep-24Mar-25
TCE ($bn)17.017.217.1
% of Group TCE1.371.381.33
Lending ($bn)14.915.015.2
Median risk grade
(S&P equivalent)
BB-BB-BB-
% of portfolio
graded as stressed
1,2
2.383.893.47
% of portfolio impaired
2
0.140.280.30
•Office exposure has reduced to 1.3% of
Group TCE in Mar-25 from 2.1% in Sep-20
•Weighted towards premium, A & B grade
office assets in major CBD locations
•Specialist property relationship teams
manage all office exposures >$10m TCE
•Tightened risk appetite settings for lower
grade office assets since start of COVID-19
S&P EQUIVALENT RISK GRADE
1
30
46
20
3
A+ to A-
BBB+ to BBB-
BB+ to BB
BB- to B+
<B+
SECTORS IN FOCUS: COMMERCIAL PROPERTY – OFFICE; CONSTRUCTION
CREDIT QUALITY
1 Includes impaired exposures. 2 Percentage of portfolio TCE.
52
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
ACCOMMODATION, CAFES AND RESTAURANTSPORTFOLIO SECURITY COMPOSITION (TCE) (%)
PORTFOLIO BY SUB-SECTOR (TCE) (%)GEOGRAPHIC CONCENTRATION (TCE) (%)
SECTORS IN FOCUS: ACCOMMODATION, CAFES AND RESTAURANTS
CREDIT QUALITY
1 Includes impaired exposures. 2 Percentage of portfolio TCE.
53
Mar-24Sep-24Mar-25
TCE ($bn)11.511.712.6
% of Group TCE0.930.940.98
Lending ($bn)9.810.210.7
% of portfolio graded as stressed
1,2
3.754.084.22
% of portfolio impaired
2
0.340.230.19
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
85
11
4
Fully secured
Partially secured
Unsecured
36
41
18
5
Accommodation
Pubs, taverns and bars
Cafes and restaurants
Clubs (hospitality)
52
15
8
5
4
2
11
3
NSWVIC
QLDSA
WAACT, NT, TAS
NZ, PacificOther
Mar-24Sep-24Mar-25
TCE ($bn)12.012.413.6
% of Group TCE0.970.991.06
Lending ($bn)7.68.58.8
% of portfolio graded as stressed
1,2
4.716.055.78
% of portfolio impaired
2
1.221.211.00
RETAIL TRADEPORTFOLIO SECURITY COMPOSITION (TCE) (%)
PORTFOLIO BY SUB-SECTOR (TCE) (%)GEOGRAPHIC CONCENTRATION (TCE) (%)
SECTORS IN FOCUS: RETAIL TRADE
CREDIT QUALITY
1 Includes impaired exposures. 2 Percentage of portfolio TCE.
54
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
45
21
34
Fully secured
Partially secured
Unsecured
51
24
25
Personal and household goods retailing
Motor vehicle retailing and services
Food retailing
53
11
11
6
5
3
11
NSWVIC
QLDSA
WAACT, NT, TAS
NZ, Pacific
AGRICULTURE
AGRICULTURE PORTFOLIO BY SUB-SECTOR (TCE) (%)
MANUFACTURING
MANUFACTURING PORTFOLIO BY SUB-SECTOR (TCE) (%)
SECTORS IN FOCUS: AGRICULTURE; MANUFACTURING
CREDIT QUALITY
1 Includes impaired exposures. 2 Percentage of portfolio TCE.
55
Mar-24Sep-24Mar-25
TCE ($bn)24.325.426.9
% of Group TCE1.962.032.09
Lending ($bn)20.722.123.0
% of portfolio graded as stressed
1,2
5.185.034.42
% of portfolio in impaired
2
0.260.480.38
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Mar-24Sep-24Mar-25
TCE ($bn)25.425.425.8
% of Group TCE2.052.032.00
Lending ($bn)12.112.712.7
% of portfolio graded as stressed
1,2
3.114.114.21
% of portfolio in impaired
2
0.570.900.81
26
23
15
15
6
15
Food and beverage
Machinery and equipment
Petroleum, coal, chemical and associated
product
Metal product
Non-metallic mineral product
26
24
22
10
4
3
3
2
2
2
2
Dairy
Beef & sheep
Grain
Horticulture
Services to agriculture
Cotton
Viticulture
Forestry & logging
Fishing & aquaculture
Poultry
Other
1
10
21
2
65
1
9
22
2
66
1
10
21
2
66
0
14
22
4
60
LOCIPL-I/OIPL-P&IOO-I/OOO-P&I
Mar-24 (Portfolio)Sep-24 (Portfolio)
Mar-25 (Portfolio)1H25 Flows
Australian mortgage portfolio
Mar-24
balance
Sep-24
balance
Mar-25
balance
1H25
flow
1
Total portfolio ($bn)
495.2503.3510.2
54.8
Owner occupied (OO) (%)
67.867.9
68.163.6
Investment property loans (IPL) (%)
31.031.1
31.036.4
Variable rate / Fixed rate (%)
85/1591/9
95/599/1
Interest only (I/O) (%)
12.311.8
11.819.1
Proprietary channel (%)
49.448.2
46.632.5
First home buyer (%)
11.311.812.2
10.8
Mortgage insured (%)
12.611.7
10.13.0
Mar-24Sep-24Mar-25
1H25
flow
1
Average loan size
2
($’000)
309319330
550
Customers ahead on repayments
including offset account balances
(%)
By accounts
8083
84
By balances
7780
82
BY PRODUCT AND REPAYMENT TYPE (%)
BY YEAR OF ORIGINATION (% OF TOTAL BOOK)
AUSTRALIAN MORTGAGE PORTFOLIO COMPOSITION
MORTGAGE CREDIT QUALITY
1 Flow is new mortgages settled in the 6 months ended 31 March 2025. 2 Includes amortisation. Calculated at account level, where split loans represent more than one account.
56
Calendar year
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
12
33
3
3
5
11
13
18
22
5
Pre-
2016
20172019202120232025
Charts may not add to 100 due to rounding.
0.67
0.62
1.12
0.86
1.82
1.50
0.0
1.0
2.0
3.0
4.0
Mar-20Mar-21Mar-22Mar-23Mar-24Mar-25
90+ dpd excl. 6 months serviceability hold-out period
and RAMS (closed to new customers)
90+ day delinquencies
30+ day delinquencies
Australian mortgage portfolioMar-24Sep-24Mar-25
90+ day delinquencies (bps):
Total portfolio
1
inc. impaired mortgages
10611286
Owner occupied loans
10611584
Investment property loans
9999
85
Principal & interest loans
109115
88
Interest only loans
6869
54
First Home Buyers
119120
89
30+ day delinquencies
total portfolio
(bps)
181182
150
Mar-24Sep-24Mar-25
Customers in hardship
2
inc. 6 months serviceability hold-out period
(by balances, bps)
105114
76
Consumer properties in possession (number)190201
176
Impaired mortgages
(by balances, bps)
710
11
Mortgage losses net of insurance
($m, for 6 months ending)
2023
15
Annual mortgage loss rate
3
(bps)0.80.9
0.6
30+ DAY AND 90+ DAY DELINQUENCIES (%)
90+ DAY DELINQUENCIES BY VINTAGE (%)
AUSTRALIAN MORTGAGE PORTFOLIO PERFORMANCE
MORTGAGE CREDIT QUALITY
1 Total portfolio includes Line of Credit loans. 2 Financial hardship assistance is available to customers experiencing temporary financial difficulty, including changes in income due to illness, a relationship breakdown or
natural disasters. Hardship assistance often takes the form of a reduction or deferral of repayments for a short period. The 6 months serviceability hold-out period requirement was removed for new commercial
hardships from September 2024. 3 Mortgage loss rates for March balances are annualised, based on losses for the 6 months. Mortgage loss rates for September are actual losses for the 12 months ending.
Months on book
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack57
0.0
1.0
2.0
3.0
4.0
06121824303642485460
FY2019FY2020FY2021FY2022
FY2023FY2024FY2025
Sep-24
DEBT-TO-INCOME >=6X AT ORIGINATION (%)
AUSTRALIAN MORTGAGE PORTFOLIO COMPOSITION AND PERFORMANCE
MORTGAGE CREDIT QUALITY
Source: APRA, Westpac.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
58
41
29
15
8
7
NSW/ACT
VIC/TAS
QLD
WA
SA/NT
PORTFOLIO BY STATE (%)
90+ DAY DELINQUENCIES BY STATE (%)
0.0
1.0
2.0
3.0
4.0
Mar-20Mar-21Mar-22Mar-23Mar-24Mar-25
ALLNSW/ACTVIC/TAS
QLDWASA/NT
APPLICANT GROSS INCOME BAND
(1H25 DRAWDOWNS, % BY APPROVED LIMITS)
2
3
5
7
19
49
15
0
1
3
4
10
56
26
<75k75k to
100k
100k to
125k
125k to
150k
150k to
200k
200k to
500k
>500k
Owner OccupiedInvestment Property
27.3
28.9
22.7
10.6
7.1
5.8
6.2
6.7
20.6
24.4
21.9
11.3
7.7
7.9
7.8
8.2
Sep-21Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24Dec-24
Major banks ex WestpacWestpac
Charts may not add to 100 due to rounding.
LOAN-TO-VALUE RATIOS (%)
SERVICEABILITY ASSESSMENT CREATES A BUFFER
FOR BORROWERS
AUSTRALIAN MORTGAGE PORTFOLIO
LOAN-TO-VALUE RATIOS (LVRS) AND OFFSET ACCOUNTS
MORTGAGE CREDIT QUALITY
1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. 2 Weighted
average LVR calculation considers size of outstanding balances. 3 Average LVR of new loans is on rolling 6 months.
Chart may not add to 100 due to rounding.
N/A
1
•Loans are assessed at the higher of:
−The customer rate, including any life-of-loan discounts, plus the
serviceability buffer of 3.0%; or
−The minimum assessment rate, called the “floor rate”, currently 5.05%
•A serviceability buffer of 1.0% may be applied on an exceptions basis for
certain customers seeking to refinance their loan, subject to eligibility criteria
including LVR, bureau score and repayment amounts
•Interest only (I/O) loans: Assessed based on the residual principal and
interest (P&I) term using the applicable P&I rate, plus a 3.0% buffer
•New fixed rate loans: Assessed on the variable rate to which the loan will
revert after the fixed period, plus a buffer
Australian mortgage portfolio LVRs
Mar-24
balance
Sep-24
balance
Mar-25
balance
Weighted
averages
2
LVR at origination (%)
717171
Dynamic LVR
1
(%)
494949
LVR of new loans
3
(%)
707069
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack59
OFFSET ACCOUNT BALANCES ($BN)
41
46
51
53
57
63
68
Sep-19Sep-20Sep-21Sep-22Sep-23Sep-24Mar-25
27
22
34
12
6
0
23
18
40
12
7
1
65
14
12
6
1
0.5
0.7
0
20
40
60
80
100
0<=6060<=7070<=8080<=9090<=9595<=100>100
1H25 drawdowns LVR at origination
Portfolio LVR at origination
Portfolio dynamic LVR
(% by accounts)
CUSTOMERS AHEAD ON REPAYMENTS
2
BUFFER TO BALANCE RATIO
1
(%)
AUSTRALIAN MORTGAGE PORTFOLIO REPAYMENT BUFFERS
MORTGAGE CREDIT QUALITY
Charts may not add due to rounding.
1 Excludes Line of Credit.
Buffer equals the Current Limit less Outstanding Balance plus Offset Balance. 2 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal
payments. Includes mortgage offset accounts. ‘Behind’ is more than 30 days past due. ‘On time’ includes up to 30 days past due.
Investment property loans –
(generally maintain higher
balances for tax purposes)
Accounts opened in the last
12 months
Structural restrictions on
repayments e.g. fixed rate
Residual – <1 month
repayment buffer
>6mths
to <2yrs
Loans ‘on time’ and <1mth ahead
19.0
19.419.4
19.7
20.3
Sep-21Sep-22Sep-23Sep-24Mar-25
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack60
Buffer = Current Limit – Outstanding Balance + Offset Balance
(% by balances)
CHANGES IN CUSTOMER BUFFERS
1
(%)
Owner-occupied variable rate customers change in buffer over
12 months (by balances)
0.0
20.0
40.0
60.0
Mar-21Mar-22Mar-23Mar-24Mar-25
IncreasedUnchangedDecreased
2
21
19
20
15
23
1
17
19
21
17
25
BehindOn time< 1mth< 6mths>2yrs
Mar-24Mar-25
13
15
6
2
5
4
16
15
Mar-24Mar-25
35
41
34
15
18
16
15
1
>2yrs
>6mths <2yrs
<6 mths
< 1 mth
On time
Behind
61
CREDIT POLICY AT MARCH 2025
Income
•Verified via payslips, tax returns or salary credits, with other supporting documentation such as PAYG payment summaries or ATO Income
Statements (minimum standards apply)
•Shading of at least 20% applies to less certain income sources i.e. overtime, bonuses
Credit Score
& Credit Bureau
•Bespoke application scorecards segmented by new and existing customers
•Credit and score override rates tracked and capped
•Credit bureau checks required
Expenses
•Assessed as the higher of a borrower’s declared expenses or HEM
1
comparable expenses plus any expenses that are not comparable to HEM
(e.g. private school fees, life insurance)
•HEM is applied by income bands, post settlement postcode location, marital status and dependants
•17 expense categories used, aligned with Melbourne Institute guidelines and LIXI standards
Serviceability
assessment
For serviceability assessment, loans are assessed at the higher of:
The customer interest rate, including any life-of-loan discounts, plus the serviceability buffer of 3.0%, or
The minimum assessment rate, called the “floor rate”, currently 5.05%
•A serviceability buffer of 1.0% may be applied on an exceptions basis for certain customers seeking to refinance their loan, subject to eligibility
criteria including LVR, bureau score and repayment amounts
•For I/O loans, serviceability is assessed on a P&I basis over the residual term
•New fixed rate loans assessed on the variable rate to which the loan will revert after fixed period, plus a buffer
•All existing customer commitments are verified
•Review Westpac Group accounts and Comprehensive Credit Reporting (CCR) to identify customer commitments
•Limits apply to higher debt-to-income lending; >7x referred for manual credit assessment where LVR >80%
•Credit card repayments assessed at 3.8% of limit or balance whichever is higher
Genuine savings
deposit requirements
•Minimum 5% proof of genuine savings for higher LVR loans (typically LVR >90% or >80% for Home Guarantee Scheme Loans).
Any Home Owner Grants are not considered genuine savings
Security
•LVR restrictions apply depending on location, property value and nature of security
•Restrictions on high-density apartments based in postcode defined areas, generally capital city CBD’s and properties in towns heavily reliant on a
single industry, e.g. mining, tourism
LMI
•
Mortgage insurance for higher risk loans, such as LVRs >80%. Special package policy waivers apply for certain professionals and Westpac Group
staff
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
AUSTRALIAN MORTGAGE PORTFOLIO UNDERWRITING
MORTGAGE CREDIT QUALITY
1 HEM is the Household Expenditure Measure, produced by the Melbourne Institute.
10
7
83
27
56
2
16
62
HARDSHIP
1
BALANCES BY SUPPORT SOLUTION
(% 1H25 NEW HARDSHIP ACCOUNTS)
HARDSHIP
1
BALANCES (% OF PORTFOLIO)
0.76
0.00
0.50
1.00
1.50
2.00
2.50
Mar-21Mar-22Mar-23Mar-24Mar-25
Non-COVID-19 supportCOVID-19 support
Sep-24
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
AUSTRALIAN MORTGAGE PORTFOLIO
MORTGAGE CREDIT QUALITY
1 Financial hardship assistance is available to customers experiencing temporary financial difficulty, including changes in income due to illness, a relationship breakdown or natural disasters. 2 In 2H21 Westpac Lender’s
Mortgage Insurance Limited was sold to Arch Capital Group. Westpac has entered into a 10-year exclusive supply agreement for Arch to provide lenders mortgage insurance to the Group. 3 Includes loans where LMI
applies to >70% LVR loans, for example, single industry towns.
TOTAL PORTFOLIO BY INSURANCE PROFILE
2
(%)
Insurance not required
(Low risk profile including loans <80% LVR)
Not insured >80% LVR
(Policy for certain
professionals and Westpac staff)
Insured
3
(>80% LVR)
1.14
Charts may not add due to rounding
Reduced repayments (temporarily)
No repayments (temporarily)
Capping of arrears
(Arrears capitalised into the principal owed,
repayments are recalculated)
Other (may include standalone term extension or
other tailored solution)
1
1
2
INTEREST ONLY (I/O) LENDING BY DYNAMIC LVR
1
AND
INCOME BAND (% OF TOTAL I/O LENDING)
3
1
20
8
3
39
20
8
62
28
10
<=60%60%<=80%>80%
Dynamic LVR bands (%)
<$100k
$100k – $250k
>$250k
INVESTMENT PROPERTY PORTFOLIO BY NUMBER
OF PROPERTIES PER CUSTOMER (%)
SCHEDULED I/O TERM EXPIRY
2
(% OF TOTAL I/O LOANS)
14
18
16
16
23
12
0<1 Yr1<2 Yrs2<3 Yrs3<4 Yrs4<5 Yrs5<10 Yrs10 Yrs+
Investment property lending (IPL) portfolio
Mar-24Sep-24Mar-25
Investment property loans ($bn)
153157158
Weighted
averages
LVR of IPL loans at origination (%)
7070
70
LVR of new IPL loans in the period
(%)
7070
70
Dynamic
LVR
1
of IPL loans (%)
4948
49
Average loan size
3
($’000)
343351
360
Customers ahead on repayments
including offset accounts
4
(%)
6770
72
90+ day delinquencies (bps)
9999
85
Annualised loss rate (net of insurance claims) (bps)
1.71.5
1.2
AUSTRALIAN MORTGAGE PORTFOLIO INTEREST ONLY
AND INVESTMENT PROPERTY LENDING
MORTGAGE CREDIT QUALITY
Charts may not add to 100 due to rounding.
1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. 2 Based on outstanding
balance. Excludes line of credit loans and I/O loans without date (including bridging loans and loans with construction purpose). 3 Includes amortisation. Calculated at account level where split loans represent more than one account.
4 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments.
I/O portfolio $60bn (11.8% of portfolio)
at 31 March 2025
Applicant gross income bands
63Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
71
21
5
1
2
3
4
5
6+
6.6
2.2
8.8
6.3
2.2
8.5
6.4
2.1
8.5
Credit cardsPersonal loansTotal consumer finance
Mar-24Sep-24Mar-25
AUSTRALIAN CONSUMER
FINANCE PORTFOLIO
1
AUSTRALIAN CONSUMER FINANCE
90+ DELINQUENCIES (%)
0.80
2.77
0.0
1.0
2.0
3.0
4.0
5.0
6.0
Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24Mar-25
Credit cardsPersonal loans
AUSTRALIAN CONSUMER
FINANCE PORTFOLIO ($BN)
1
CREDIT CARD ACCOUNTS PAYING
MINIMUM REPAYMENT (%)
2
4.7
4.2
4.2
4.0
4.1
3.9
3.9
3.4
3.6
3.8
4.0
4.2
4.4
4.6
4.8
Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24Mar-25
AUSTRALIAN CONSUMER FINANCE
CREDIT QUALITY
1 Excludes margin lending and auto finance (sold in 1H25). 2 Minimum repayment over at least six consecutive months. Minimum repayment defined as <=5% of each months statement cycle balance.
64
Mar-24Sep-24Mar-25
Lending ($bn)
8.88.58.5
As a % of Group loans
1.11.01.0
30+ day delinquencies
(%)
2.412.402.55
90+ day delinquencies
(%)
1.171.231.30
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
0.0
0.2
0.4
0.6
0.8
1.0
Mar-17Mar-19Mar-21Mar-23Mar-25
MORTGAGE PORTFOLIO LVR
4
(% OF PORTFOLIO)
49.8%
19.8%
21.4%
6.4%
2.6%
0<=60
60<=7070<=8080<=9090+
BUSINESS STRESSED EXPOSURES TO
BUSINESS TCE (%)
5
Mortgage portfolioSep-24Mar-25
Total portfolio (NZ$bn)
1
68.069.5
Owner occupied (%)
74.474.3
Investment property
loans (IPL) (%)
25.625.7
Broker introduced (%)
53.855.2
Proprietary channel (%)
46.244.8
Fixed/ variable split (%)
89/1187/13
Interest only (I/O) (%)
15.515.0
LVR 80<=90
6.06.4
Loan to Value
Ratio (LVR) >90%
2.62.6
Mortgage 90+ day delinquencies (%)
0.490.54
Mortgage 30+ day delinquencies (%)
0.961.06
Unsecured consumer portfolio
(NZ$bn)
2
1.21.2
MORTGAGE 90+ DAY
DELINQUENCIES
3
(%)
UNSECURED CONSUMER 90+ DAY
DELINQUENCIES
3
(%)
0.95
0.0
1.0
2.0
3.0
Mar-17Mar-19Mar-21Mar-23Mar-25
NEW ZEALAND CREDIT QUALITY
NEW ZEALAND CREDIT QUALITY
1 Mortgage portfolio indicates gross loans. 2 Unsecured consumer portfolio indicates outstanding balance. 3 In May-19 we made changes to the reporting of customers in hardship to align to the method used by APRA.
4 LVR based on current loan property value at latest credit event. 5 Chart may not add due to rounding.
91% of mortgage portfolio has
an LVR less than 80%
0.2 0.2
0.2
0.3 0.3
0.3
2.1
2.4
2.0
2.5
2.8
2.4
Mar-24Sep-24Mar-25
Watchlist &
substandard
Non-
performing, not
impaired
Impaired
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack65
0.54
CAPITAL, FUNDING
AND LIQUIDITY
12.49
74
-
3
12.24
11.99
(58)
(31)
(13)
(25)
Sep-24Net profit2H24
dividend
RWAIRRBBOtherCapital
return
Mar-25Remaining
capital
return
Mar-25
Pro forma
Lending (25bps)
Data refinement & asset sale 14bps
Credit quality & other 11bps
Deposit hedge (23bps)
67
Key capital ratios (%)
Mar-
24
Sep-
24
Mar-
25
Level 2 CET1
capital ratio
12.512.512.2
Additional Tier 1
capital ratio
2.52.32.3
Tier 1 capital ratio15.014.814.5
Tier 2 capital ratio6.46.67.1
Total regulatory
capital ratio
21.421.421.6
Risk weighted assets
(RWA)
($bn)
444437449
Leverage ratio 5.55.35.2
Level 1 CET1 capital ratio12.812.712.5
Internationally comparable ratios
3
Leverage ratio
(internationally comparable)
6.05.85.7
CET1 capital ratio
(internationally comparable)
18.618.318.2
LEVEL 2 CET1 CAPITAL RATIO MOVEMENTS (%, BPS)
CET1 CAPITAL RATIO 12.24%
CAPITAL, FUNDING AND LIQUIDITY
1 Capital deductions and other items including FX translation impacts. 2 Includes remaining on market share buyback previously announced in Nov-23, May-24 and Nov-24. 3 Internationally comparable methodology
references the Australian Banking Association (ABA) study on the comparability of APRA’s new capital framework and finalised reform released on 10 March 2023.
1
2
Share buyback: $0.6bn
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
444.4
437.4(1.1)
9.1
0.2
449.5
(2.0)
(5.1)
0.3
11.3
0.3
(1.1)
Mar-24Sep-24Credit qualityLendingCounter-
party credit
and MTM
risk
Data
refinement &
asset sale
FX
translation
OtherIRRBBOperational riskMarket
risk
Mar-25
21
16
8
(1)
(3)
17
20
21
23
35
5
5
5
6
7
43
40
34
28
39
4.05
4.26
3.79
3.54
3.63
-4
-3
-2
-1
0
1
2
3
4
-10
0
10
20
30
40
50
60
Sep-22Sep-23Mar-24Sep-24Mar-25
Embedded loss/(gain)Repricing and yield curve riskOptionality and basis risk3y Swap rate (in %)
RISK WEIGHTED ASSETS
1
(RWA) ($BN)
IRRBB RWA
1
($BN)
RISK WEIGHTED ASSETS
CAPITAL, FUNDING AND LIQUIDITY
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 Chart may not add due to rounding. 2 Includes $1bn from the sale of auto finance portfolio. 3 Mark to market. 4 Includes counterparty credit risk, credit valuation adjustment, securitisation exposures in the banking
book, settlement risk and other assets.
See below
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack68
•The extension of the deposit hedge duration
from 4 years to 5 years contributed an additional
$8.8bn, or 23bps of CET1 to IRRBB capital
•Subject to APRA’s approval of the non-rate
sensitive deposit model, the additional RWA
would be removed
•APRA is expected to respond after September
2025 as part of implementation of the revisions
to APS117
3
UP $12.1BN OR 2.8%
Credit RWA up $1.5bn or 0.4%
2
4
REGULATORY CAPITAL CHANGES
69
ImplementationChangeDetails
Expected impact on the
Group’s total Capital
1 Jan 2027Additional Tier 1 Capital
•In December 2024, APRA confirmed it will phase out AT1 capital instruments from
the bank prudential framework. APRA intends to finalise changes to prudential
standards before the end of 2025, with the updated framework to come into effect
from 1 January 2027
•The changes will impact the CET1 minimum, CET1 buffers and T2 requirements.
The Total Capital requirement will remain unchanged
1 Oct 2025
Expected to be 2027
APS117 – IRRBB
APS116 – Market Risk
•APRA released the final APS117 in July 2024, which will come into effect on 1
October 2025. The intention is to standardise aspects of the IRRBB capital to reduce
volatility through time and variations between ADIs
•APRA is yet to commence consultation on Fundamental Review of the Trading Book
1 Jan 2026
Loss Absorbing
Capacity (LAC)
•Total capital ratio requirement:
−Current 16.75%
−1 January 2026 18.25%
Current and finalised
by
1 Jul 2028
RBNZ Capital Review
•D-SIBs
1
total capital requirements increasing to 18% by 1 July 2028. Includes Tier 1
capital requirement of 16% of which 13.5% must be CET1 capital.
•On 31 March 2025, the RBNZ announced that it will conduct a review of the capital
settings applicable to deposit takers (including WNZL). The review is expected to
be completed by 1 July 2026.
CAPITAL, FUNDING AND LIQUIDITY
This page contains ‘forward looking statements’. Please refer to the disclaimer on page 113.
1 Domestically systemically important bank.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
INTERNATIONALLY COMPARABLE CAPITAL RATIO RECONCILIATION
1
APRA’s capital requirements are more conservative than those of the Basel Committee on Banking Supervision (BCBS), leading to lower
reported capital ratios by Australian banks. The following details the adjustments and how Westpac’s APRA CET1 capital ratio aligns to an
internationally comparable ratio:
CAPITAL, FUNDING AND LIQUIDITY
1 Internationally comparable methodology references the ABA study on the comparability of APRA’s new capital framework and finalised reform released on 10 March 2023. 2 Internal ratings-based approach (IRB).
Westpac’s CET1 capital ratio (APRA basis)
12.2
Equity investmentsBalances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s requirements
0.1
Deferred tax assetsBalances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s requirements
0.6
Capitalised expenses
APRA requires these items to be deducted from CET1. The BCBS only requires exposures classified as intangible assets under
relevant accounting standards to be deducted from CET1
0.7
Interest rate risk in the
banking book (IRRBB)
APRA requires capital to be held for IRRBB. The BCBS does not have a Pillar 1 capital requirement for IRRBB
1.5
RWA scaling factorAPRA applies a scaling factor to all Advanced IRB
2
credit RWAs. The BCBS does not apply this scalar
0.9
Property financeAPRA applies an additional scaling factor to property finance RWA. The BCBS does not apply this scalar
0.2
Residential mortgages
APRA applies scaling factors to mortgage RWAs for higher risk segments such as interest only and investor mortgages and
applies a standardised risk weight to certain mortgages. The BCBS does not apply this treatment
1.7
Non-retail Loss Given
Default (LGD)
Non-retail LGD’s under the Foundation IRB (F-IRB) and Advanced IRB approaches differ from the BCBS
(0.3)
New Zealand
APRA requires New Zealand RWAs to be largely calculated in accordance with the RBNZ rules. The RBNZ rules are more
conservative than BCBS
0.6
Internationally comparable CET1 capital ratio
18.2
Internationally comparable Tier 1 capital ratio
21.3
Internationally comparable total regulatory capital ratio
30.8
70Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
China Merchants Bank
China Construction Bank
ICBC
Bank of China
Rabobank
BBVA
Norinchukin Bank
Bank of Communications
Agricultural Bank of China
Intesa Sanpaolo
Unicredit
HSBC
Lloyds
State Bank of India
Westpac
, 5.7%
Nordea
Credit Agricole
CBA
Mitsubishi UFJ
ANZ
NatWest
BPCE
Barclays
ING Group
Sumitomo Mitsui
Banco Santander
Standard Chartered
UBS
Danske Bank
BNP Paribas
Deutsche Bank
Mizuho FG
Societe Generale
Scotiabank
Commerzbank
Royal Bank of Canada
Bank of Montreal
CIBC
0%
2%
4%
6%
8%
CBA
Danske Bank
Westpac
, 18.2%
NAB
Nordea
ANZ
Norinchukin Bank
Credit Agricole
Unicredit
BPCE
JPMorgan Chase
Morgan Stanley
HSBC
Goldman Sachs
Rabobank
UBS
China Merchants Bank
Commerzbank
Lloyds
ING Group
Standard CharteredChina Construction Bank
Intesa Sanpaolo
NatWest
Deutsche Bank
ICBC
Barclays
Societe Generale
Bank of Montreal
BNP Paribas
Citigroup
CIBC
BBVA
Bank of America
Banco Santander
Royal Bank of Canada
Toronto Dominion Bank
Scotiabank
Mitsubishi UFJ
Bank of ChinaAgricultural Bank of China
Wells Fargo
Mizuho FG
Sumitomo Mitsui
Bank of Communications
0%
5%
10%
15%
20%
COMMON EQUITY TIER 1 RATIO (%)
71
LEVERAGE RATIO (%)
WELL PLACED ON INTERNATIONALLY COMPARABLE
1
CAPITAL, FUNDING AND LIQUIDITY
1 Comparison group comprises listed commercial banks with assets in excess of A$700bn and which have disclosed fully implemented Basel III ratios or provided enough to estimate. Based on company reports/presentations. Ratios are at 31 December 2024, except for
Commerzbank, National Australia Bank and ANZ which are at 30 September 2024, Deutsche Bank, Royal Bank of Canada, Bank of Montreal, CIBC, Toronto Dominion Bank, Scotiabank as at 31 January 2025 and Westpac is at 31 March 2025. Where accrued expected dividends have
been deducted and disclosed, these have been added back for comparability. US banks are excluded from leverage ratio analysis due to business model differences, for example from loans sold to US Government sponsored enterprises. NAB has not disclosed an internationally
comparable leverage ratio since September 2017 and has therefore been excluded.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
ADDITIONAL TIER 1 AND TIER 2 MATURITY PROFILE
2
(NOTIONAL AMOUNT, A$BN)
CHANGES TO CAPITAL
1
•In December 2024, APRA confirmed it would proceed to phase out AT1
•Under APRA’s proposed approach, large, internationally active banks, including
Westpac, will be required to replace the current 1.5% of AT1 capital with
0.25% of CET1 capital and 1.25% of Tier 2 capital
•AT1 instruments will be eligible as Tier 2 capital from 1 January 2027 until
their first call date
•All existing AT1 instruments (for all banks) to reach their first call date by 2032
at the latest
•APRA intends to finalise changes to prudential standards before the end of
2025, with the new framework to come into effect from 1 January 2027
•Westpac expects the replacement of AT1 securities with CET1 capital and Tier
2 capital securities over the transition period to be manageable
1
10.25
10.50
12.24
1.50
2.31
6.50
7.75
7.06
18.2518.25
21.61
Current final
requirements
Proposed requirementsWestpac as at
31 Mar 25
Tier 2
AT1
CET1
APRA TO PHASE OUT AT1 CAPITAL INSTRUMENTS
CAPITAL, FUNDING AND LIQUIDITY
TOTAL CAPITAL
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack72
1.7
3.7
1.5
1.81.8
0.1
3.1
3.7
1.8
5.6
1.8
2.9
3.3
1.8
8.4
2H25FY26FY27FY28FY29FY30FY31FY32FY33>FY33
Additional Tier 1Tier 2
1 This page contains ‘forward looking statements’. Please refer to the disclaimer on page 113. 2 Represents A$ equivalent notional amount using spot FX translation at 31 March 2025 for redemptions/maturities.
Securities in bullet format are profiled to maturity date, adjusted for any capital amortisation. Securities in callable format are profiled to the first call date. Securities in 11 non-call 10 format are profiled to call date,
adjusted for any capital amortisation. Any early redemption of capital securities would be subject to prior written approval from APRA, which may or may not be provided.
TIER 2 CAPITAL AND LAC
73
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
7.1
2.02.0
3.0
4.5
5.0
6.5
Westpac
31 March 2025
January 2024
Requirements
January 2026
Requirements
LAC
Tier 2
LOSS-ABSORBING CAPACITY (LAC) (% OF RWA)
TIER 2 CAPITAL OUTSTANDING (%)
79
21
Callable
Bullet
By format
1
(notional amount)
By currency
1
(notional amount)
TIER 2 CAPITAL ISSUANCE BY CURRENCY
1
($BN)
CAPITAL, FUNDING AND LIQUIDITY
57
30
5
3
2
2
USD
AUD
EUR
NZD
JPY
SGD
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
FY19FY20FY21FY22FY23FY241H25
AUDUSDOther
1 Includes WNZL. WNZL Tier 2 does not count for APRA Tier 2 or LAC requirements. Represents A$ equivalent notional amount using spot FX translation at date of issue for issuance. Charts may not add due to
rounding.
TIER 2 CAPITAL OUTSTANDING (%)
•Growth in stable funding sources
•Customer deposits 67% of total funding, up 159bps since March 2024
•Additional 22% from stable sources of long-term wholesale and equity
62
66
67
67
8
7
7
7
1.4
0.4
1.0
0.6
10
10
10
10
4
4
4
4
9
6
7
7
5
6
4
4
Mar-19Mar-24Sep-24Mar-25
74
NET STABLE FUNDING RATIO (%)
CUSTOMER DEPOSITS AND NET LOANS ($BN)
FUNDING BY RESIDUAL MATURITY (%)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
FUNDING COMPOSITION
CAPITAL, FUNDING AND LIQUIDITY
1 Includes long term wholesale funding with a residual maturity less than or equal to 1 year. 2 Equity excludes FX translation, available-for-sale securities and cash flow hedging reserves. 3 Other includes derivatives
and other assets.
Charts may not add to 100 due to rounding
Wholesale offshore >1yr
Wholesale onshore <1yr
1
Wholesale onshore >1yr
Wholesale offshore <1yr
1
Securitisation
Equity
2
Customer deposits
Customer depositsNet loansCustomer deposits to net loans ratio (%)
Customer deposits
73% of total funding
(excluding equity)
New high
112
115
0.9
2.5
1.4
0.5
(2.6)
Sep-24CapitalRetail/
SME
Deposits
Wholesale
funding
Liquids
and
other
LoansMar-25
3
512
651
674
697
714
785
807
825
71.6
82.9
83.5
84.5
Mar-19Mar-24Sep-24Mar-25
75
LCR ($BN)
98
183
12
25
135
183
Net cash outflowsLiquid assets
MOVEMENT IN LCR (%)
133
135
7.4
0.4
(1.8)
(4.7)
1.2
Sep-24
Qtr
HQLARBNZ
eligible
securities
Customer
deposits
Wholesale
funding
Other
flows
Mar-25
Qtr
HIGH QUALITY LIQUID ASSETS (HQLA) (%)
31
9
49
12
Cash and balances with central banks
Balances with foreign central banks
Australian government and semi-government
bonds
Other HQLA
LCR DEPOSIT MIX (%)
33
37
15
15
Stable retail and SME deposits
Less stable retail and SME deposits
Operational deposits
Non-operational deposits
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
LIQUIDITY COVERAGE RATIO (LCR)
CAPITAL, FUNDING AND LIQUIDITY
1 Other flows include credit and liquidity facilities, collateral outflows and inflows from customers. 2 Other HQLA includes securities issued by foreign sovereigns and repo-eligible qualifying assets in foreign
jurisdictions, including RBNZ eligible securities.
Liquid assets
HQLA
1
Net cash outflows (NCOs)
Other flows
1
Wholesale funding
Customer deposits
2
$530bn
$183bn
March 2025 quarterly average 135%
Chart does not add due to rounding
Chart does not add due to rounding
Chart does not add due to rounding
76
TERM DEBT ISSUANCE AND MATURITY PROFILE
1
($BN)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
LONG TERM WHOLESALE FUNDING PROFILE
1 Based on residual maturity and FX spot currency translation. Includes all debt issuance with contractual maturity greater than 13 months excluding US Commercial Paper and Yankee Certificates of Deposit.
Contractual maturity date for Additional Tier 1 capital instruments and callable Tier 2 capital instruments is the first scheduled conversion date or call date for the purposes of this disclosure. Any early redemption would
be subject to prior written approval from APRA, which may or may not be provided. Maturities exclude securitisation amortisation. 2 Charts may not add due to rounding. Data excludes Funding for Lending Programme.
3 Excludes securitisation.
1H25 TERM DEBT ISSUANCE
1,2
(%)
37
49
14
1
AUD
USD
EUR
GBP
19
19
37
26
2 years
3 years
5 years
>5 years
By program (%)
By currency (%)By tenor
3
(%)
18
12
34
31
35
43
35
42
15
14
36
32
33
26
40
FY19FY20FY21FY22FY23FY241H252H25FY26FY27FY28FY29>FY29
Funding for Lending Programme (NZ)
Term Funding Facility (Aus)
Tier 2 capital
Additional Tier 1 capital
Covered bond
Senior/Securitisation
IssuanceMaturities
65
23
12
Senior Bonds
Tier 2 Capital
Securitisation
CAPITAL, FUNDING AND LIQUIDITY
77
WHOLESALE FUNDING
INDICATIVE WHOLESALE FUNDING COSTS
(SPREAD ABOVE 3MTH BBSW)
1 Back book data excludes securitisation and FLP.
LONG TERM WHOLESALE FUNDING BACK BOOK
1
(%)
50
61
71
80
88
28
52
75
87
98
1 year2 year3 year4 year5 year
AUD Mar-25AUD Mar-24
USD Mar-25USD Mar-24
By program
By currency
54
22
18
6
Senior bonds
Covered bonds
Tier 2 capital
AT1 capital
0102030405060
40
30
20
4
3
3
01020304050
USD
AUD
EUR
GBP
NZD
Other
CAPITAL, FUNDING AND LIQUIDITY
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
SHORT TERM FUNDING BACK BOOK (%)
55
35
10
Certificates of deposit
Commercial paper
MTN
0102030405060
By product
LONG TERM WHOLESALE FUNDING BACK BOOK
1
(%)
SUPPORTING
CUSTOMERS
#1 MOBILE BANKING APP
1
79Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
SUPPORTING OUR CUSTOMERS
1 The Forrester Digital Experience Review: Australian Mobile Banking Apps, Q3 2024. 2 Westpac Rewards received the award for Best Overall Loyalty Program in Financial Services at the 2023/2024 Asia Pacific
Loyalty Awards. 3 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Factors’ in the 2025 Interim Results Announcement.
Empowering customers to self-serve with our
new service and feature library
Financial management tools to help businesses
track cash flows and reconcile expenses
COMPREHENSIVE FUNCTIONALITY
Best in class money movement and account
management
1
SAFE AND SECURE
3
SEAMLESS CUSTOMER EXPERIENCEINSIGHTFUL MONEY MANAGEMENT
Introduced multiple offset accounts providing
more choice and control to manage finances
Australian-first in-app call capability with
Westpac SafeCall for scam protection
Dedicated rewards hub making it easier for
customers to find value
Embedded security with biometric
authentication and safety education prompts
Best overall loyalty program
2
with integrated
rewards
Customers can securely provide their identity to
third-party providers using ConnectID
Personalised money insights and bills calendar
to help budget for upcoming expenses
Voice activated natural language search,
powered by AI personalisation
Money management suite now includes Shared
Goals helping customers save together
Allow customers to report scams, fraud or
mistaken payments through the app
Parents can set up, manage and pay children
for chores using Money Smart app functionality
Proactive fraud and scam prevention including
Westpac SaferPay and Verify
SafeBlock allows customers to block
transactions and help safeguard their account
EVOLVING OUR DIGITAL BANKING EXPERIENCE
SUPPORTING OUR CUSTOMERS
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
80
Manage chores, encourage
savings and develop good
money habits
PAYMENTS & TRANSACTIONS
Pocket money features for kids
Verify identity securely
via one digital pathway
SERVICING & ONBOARDING
One best digital way for ID
verification
LOYALTY
& REWARDS
Rewarded customers with
~$70m in value in 1H25
LOYALTY & REWARDS
Westpac Rewards Hub
redeem & track rewards
MONEY MANAGEMENT
Business Financial Management
Business insights and tools
with personalised features
for sole traders
ENHANCING BANKING PROTECTION FOR CUSTOMERS
1
SUPPORTING OUR CUSTOMERS
This page contains ‘forward-looking statements’ and statements of expectation. Please refer to the disclaimer on page 113.
1 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Factors’ in the 2025 Interim Results Announcement.
SAFECALL
Spot genuine Westpac calls
VERIFY
Payee name verification
SAFERPAY
Alerts of potential scams
SAFEBLOCK
Take control of your security
•Australian-first in-app calling capability to help prevent scammers
impersonate us is now rolling out
•Available in the app to over 1 million customers
•Prevents on average more than 400 mistaken/error payments per day
•Averted $5m in customer scam losses since launching in June 2024
•Challenged over 616k transfers; customers abandoned $251m in
payments in 1H25
•Averted $45m in customer scam losses in 1H25
•Targeted to launch in September 2025
•Allows customers to immediately block their account when they suspect
they are being scammed
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
81
0%
5%
10%
15%
20%
0
5
10
15
20
25
30
35
Sep-20Mar-21Sep-21Mar-22Sep-22Mar-23Sep-23Mar-24Sep-24Mar-25
SCAM AND DIGITAL FRAUD DETECTION (%)
2
DYNAMIC CVC USERS
3
1H25 SNAPSHOT
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
PROTECTING CUSTOMERS FROM FRAUD AND SCAMS
1
1 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Factors’ in the 2025 Interim Results Announcement. 2 Detection rate
indicates the percentage of cases Westpac triggers alerts for. 3 Monthly average.
Average daily users (LHS)
Usage rate of eligible transaction (RHS)
66
65
68
74
80
81
30
40
50
60
70
80
90
1H242H241H25
ScamFraud
SafeCall launched to help prevent
scammers impersonating staff
Announced SafeBlock, a new feature allowing customers
to block transactions and safeguard their account
Customer reported scam losses 19%
lower compared to 2H24
Top scams driving customer losses:
investment, business email compromise,
romance, bank scam, buying & selling on social media
Dynamic CVC fraud is
50% lower than cards
with static CVC
SUPPORTING OUR CUSTOMERS
82
,000’s
Jan-23Mar-23May-23Jul-23Sep-23Nov-23Jan-24Mar-24May-24Jul-24Sep-24Nov-24Jan-25
Number of casesNet customer loss
Introduction of
SaferPay
Enhancement of Westpac Verify
to digital channel
83
INVESTED ~$115M IN DETECTION AND PREVENTION MEASURES SINCE FY21, SAVING CUSTOMERS OVER $800M IN FRAUD
AND SCAM LOSSES
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
BROAD SUITE OF SECURITY FEATURES DRIVING DOWN CUSTOMER LOSSES
1 Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Factors’ in the 2025 Interim Results Announcement.
Introduction of
Westpac Verify
Introduction of
cryptocurrency blocks
‘Callstop’ initiative launched and expanded in
partnership with telcos
SUPPORTING OUR CUSTOMERS
Biometric onboarding reduces identity
theft, fraud and promotes digital usage
Saved $14m in averted fraud
losses in 1H25
Real-time blocking of questionable
online merchants
Saved $55m from 500,000 customer
scam incidences in 1H25
Advanced customer behavioural
tools combatting remote access scams
Saved customers $36m in averted scam
losses in 1H25
5.64
5.80
5.92
6.02
6.10
5.4
5.6
5.8
6
6.2
1H232H231H242H241H25
0.410.41
0.45
0.440.44
42
43
46
48
47
1H232H231H242H241H25
Sales (#m)Sales (%)
372
395
412
429
437
1H232H231H242H241H25
DIGITAL SALES
1,2
DIGITAL TRANSACTIONS
1
(#M)
DIGITALLY ACTIVE CUSTOMERS
1
(#M)
CUSTOMERS CONTINUE TO MIGRATE TO DIGITAL
1 For further details see page 111. 2 Consumer only.
UP 1%
UP 2%
UP 6%
DOWN 2%
FLAT
SUPPORTING OUR CUSTOMERS
MOBILE WALLET PAYMENTS
1
(#M)
UP 8%
320
350
387
418
455
1H232H231H242H241H25
UP 9%
UP 18%
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
84
1 ATM numbers include Westpac Group ATMs, Precinct, ATMx and ANZ.
6.2
2.0
1H191H25
Westpac ATM withdrawals have reduced
by 68% since 2019
INVESTING IN SUPPORTING
CASH SERVICES
#M, Avg. # of Monthly Withdrawals
PROVIDING CASH SERVICES FOR AUSTRALIAN CUSTOMERS
CHANGING CUSTOMER PREFERENCES
Digital payments have increased by 81%
#M, Avg. # of Monthly Transactions
40.3
72.8
1H191H25
23
32
1H191H25
Westpac spent ~$170m in 1H25 as part
of our commitment to providing
Australians access to cash
97% of customers live within a 20km
radius of a Bank@Post location, where
cash services are available
Westpac customers have access to
Australia’s largest fee-free ATM
network at over ~6,600 ATMs
1
As part of our Australia Post partnership,
Westpac customers can use 3,400
Bank@Post locations, including 1,800
in regional Australia
UP 39%
SUPPORTING OUR CUSTOMERS
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
85
Westpac ATMs used by other financial
institution customers (%)
COST OF PROVIDING
CASH SERVICES
~$170 million in 1H25
Including the collaborative agreement to
support Armaguard to maintain cash
availability in the community
CONSUMER MFI SHARE
1,2
CUSTOMER SATISFACTION (CSAT)
2
NET PROMOTER SCORE (NPS®)
2
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
FRANCHISE
1 Main Financial Institution for Consumer customers. 2 For further details see page 111. 3 Customer numbers have been restated. Customers related to businesses sold, held for sale or in runoff at Mar-25 have been
excluded from all periods. 4 Other includes WIB, Westpac Pacific and Platforms customers. 5 New Zealand Consumer.
Business
Consumer
Charts may not add due to rounding
13.9%
33.2%
11.7%
17.2%
Peer 1Peer 2Peer 3Westpac
Group
CUSTOMER NUMBERS
3
(#M)
New Zealand
2,5
10.3
10.5
10.5
1.5
1.5
1.5
0.8
0.7
0.7
12.7
12.7
12.7
Mar-24Sep-24Mar-25
Australian bankingNew ZealandOther
-5
0
5
10
15
Mar-24Jun-24Sep-24Dec-24Mar-25
WBCSt.George Brands
-20
-15
-10
-5
0
5
10
15
20
Mar-24Jun-24Sep-24Dec-24Mar-25
WBCSt.George Brands
6.8
7.0
7.2
7.4
7.6
7.8
8.0
Mar-24Jun-24Sep-24Dec-24Mar-25
WBCSt.George Brands
7.2
7.4
7.6
7.8
8.0
Mar-24Jun-24Sep-24Dec-24Mar-25
WBCSt.George Brands
4
PeersPeers
PeersPeers
SUPPORTING OUR CUSTOMERS
86
15
12
14
35
31
35
34
29
32
25
26
21
19
17
23
Mar-24Sep-24Mar-25
WestpacPeers
59
60
61
7474
75
74
70
71
70
7272
66
65
70
Mar-24Sep-24Mar-25
WestpacPeers
87
TIME TO DECISION (DAYS)
5.4
5.25.2
4.7
9.7
6.1
5.0
4.8
2H231H242H241H25
1st Party3rd Party
ON-DAY SETTLEMENT (%)
77.4
81.8
85.7
86.2
2H231H242H241H25
MORTGAGE PRODUCT NPS®
1
-30
-25
-20
-15
-10
-5
0
Mar-23Sep-23Mar-24Sep-24Mar-25
1st Party3rd PartyTotal
UNIT COST PER 3
RD
PARTY APPLICATION ($)
~550
~500
1H241H25
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
IMPROVEMENT IN MORTGAGES
SUPPORTING OUR CUSTOMERS
1 For further details see page 111.
(10%)
UP 5%
Westpac Group ranks #1 among peers
SYSTEM SECURITY
DATA
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
CYBER SECURITY – A LAYERED DEFENCE
Westpac’s systems and processes may not always be 100% effective and are subject to risks and other factors including those described in ‘Risk Factors’ in the 2025 Interim Results Announcement.
EMPLOYEES
Controls underpin who we hire; how we grant access;
and how we monitor system use
SUPPLIERS
Security reviews, limited access to systems and data,
and continual performance monitoring
SYSTEM SECURITY
Integrated approach to security of our systems, e.g.
design reviews, patching and secure development
CUSTOMERS
Dedicated controls to help protect customers from fraud,
including multi-factor authentication
CORE SECURITY
Core security capabilities across all systems, e.g.
malware prevention, firewalls, email security
MONITORING, INTELLIGENCE AND NETWORKS
24/7 monitoring of attacks and control weaknesses.
Threat detection supported by cyber threat intelligence
and information sharing partnerships
MONITORING, CYBER INTELLIGENCE & PEER NETWORKS
SUPPORTING OUR CUSTOMERS
88
SUSTAINABILITY
SUSTAINABILITY
SUSTAINABILITY AND CLIMATE STRATEGIES
90
Reports available at westpac.com.au/sustainability
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
These Sustainability pages contain forward-looking statements and statements of expectation. Please refer to the disclaimer at the back of this pack. Details on our sustainability commitments,
targets and other supporting information is in our 2024 Annual Report, Climate Report and Sustainability Index and Datasheet. See website for more information on our sustainability strategy.
THEMES
OBJECTIVES
PILLAR
OUR PURPOSE
Support in good times
and bad
Simpler, safer bank
CREATING BETTER FUTURES TOGETHER
Customer Easy
Enhance
financial inclusion
and equality
Strengthen
data security
and protection
Action on climate
and nature
Expert
Become
a net-zero, climate
resilient bank
Become
a nature positive
bank
Equitable and
inclusive society
Advocate
Respect
and advance
human rights
Enable
diversity
and inclusion
563124
Net-zero, climate resilient operations
Supporting customers’ transition to net-zero
and to build their climate resilience
Collaborate for impact on initiatives towards
net-zero and climate resilience
THREE AREAS OF
CLIMATE ACTION
2024 Modern Slavery
Statement
2024 Sustainability
Index and Datasheet
2024 Annual
Report
Other sustainability positions and disclosures include
2024 Human Rights Position Statement and Action Plan
2023 Natural Capital Position Statement
2024 Sustainable Finance Framework
2024 Climate Methodologies Supplement
2023-2025 Climate Change Position Statement and Action Plan
New Zealand – 2024 Sustainability and Climate Reports
2024 Climate
Report
•Continued to engage customers and refined our
approach, focusing on climate opportunities and
sharing insights
•Completed ESG risk assessments for:
‐>5,000 Australian commercial customers
(~3,800 since Oct-24); and
‐Our 50 largest business customers in Fiji and
PNG
•Elevated Chief Sustainability Officer role
to report to the CEO
•Inclusion of sustainability and climate-related
measures in the CEO scorecard
•Engaged ~4,800 employees through a
Sustainability Town Hall
•Presented a Market Update on our sustainability
progress
•Scope 1 and 2 absolute emissions reduced by
88%, exceeding our 2030 reduction target
•Source the equivalent of 100% of our direct
operational Australian electricity demand from
renewables
•Launched two additional employee renewable
electricity offers
•Introduced collection services for select
hard-to-recycle materials at our Vic and NSW
corporate offices
SUSTAINABILITY AND CLIMATE HIGHLIGHTS
91
SUSTAINABILITY
1 Lending is TCE or balance for mortgages, assessed as sustainable finance in accordance with our Sustainable Finance Framework at 31 March 2025. 2 Bond facilitation target and progress is measured as the
cumulative sum of our proportionate share of qualifying bonds facilitated from 1 Oct-21. Prior years are restated following data quality reviews which identified additional bonds not previously included.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
•Launched a Safety by Design Toolkit, in
collaboration with the ABA, to help banks design
products and services that mitigate financial harms
•Updated our Human Rights Risk Assessment to
help identify and mitigate salient human rights
risks
•Doubled our commitment to support female
entrepreneurs to $1bn ($557m funding provided
since Jun-23)
CUSTOMERS TRANSITION
TO NET-ZERO
OTHER HIGHLIGHTS
PROMOTING AN EQUITABLE AND
INCLUSIVE SOCIETY
STRENGTHENING GOVERNANCE
AND ENGAGEMENT
•739 EV/hybrid vehicle loans provided to
Australian customers totalling $31m
•Launched Australia’s first Social Tailored Deposit
to help fund lending that seeks to improve
specific social issues
•Provided 278 disaster relief packages to
customers impacted by Ex-Tropical Cyclone
Alfred
•Released the Westpac New Zealand 2027
Sustainability Commitments
GROWING SUSTAINABLE FINANCE
Lending
1
($bn)
2030 LENDING TARGET: $55BN
2030 BOND FACILITATION TARGET: $40BN
Cumulative BOND FACILITATION from 1 oct-21
2
($BN)
4.9
9.9
15.9
19.1
Sep-22
Sep-23
Sep-24
Mar-25
+20%
NET-ZERO OPERATIONS
28.7
33.3
Sep-24
Mar-25
+16%
OUR PEOPLE – STRENGTHENING INCLUSION, DIVERSITY AND WELLBEING
92
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
PEOPLE
1 40% women, 40% men and 20% of any gender. Westpac Board includes CEO. Executive team excludes CEO. 2 Senior leadership includes executive team, general managers and their direct reports (excluding
administrative or support roles). 3 Our Voice+ survey includes McKinsey's Organisational Health Index – benchmarking Westpac’s organisational health relative to global standards.
1.08% of our Australian workforce identify as
Aboriginal and /or Torres Strait Islander at Mar-
25 (Target 1.5% by Sep-25)
•Supporting Indigenous career pathways at
Westpac, including an Indigenous Careers
Summit in Sep-24
•28 candidates completed the Indigenous
Australian MobTech Program with all
securing permanent employment
Organisational Health Index score
3
80at Sep-24
•Top quartile globally
•7 points above global banking median
Chief Mental Health Officer overseeing
Groupmental health strategysince 2018
Mental Health Workplace Factors
Reviewprogram assessing and addressing
psychosocial risks at division level in Australia to
be completed in FY25
10 Employee Advocacy Groups supporting
inclusion, diversity and wellbeing
Career development - delivered Advance
mentoring program for women with disabilities,
RISE Project supporting 20 culturally diverse
women to advance their leadership careers,
ongoing partnership with Asian Leadership
Project
Upstander initiative expanded - to speak up
and act against racism and discrimination
INDIGENOUS REPRESENTATION
Focus on closing gender pay gap
by improving female representation in Technology,
Finance, Institutional and Business Bank.
Targeted initiatives:
•Illuminate program sees every General Manager
sponsor an aspiring female leader in their
business
•New StepUP program aims to grow our pipeline
of women in mid-level roles
•Career Sprints providing exposure and connection
for women to new areas within the bank
SUPPORTING MENTAL HEALTHINITIATIVES
ORGANISATIONAL HEALTH
Females %Mar-25TargetProgress
Westpac Board3340:40:20
1
Executive Team5040:40:20
1
✓
General Managers4040 +/-2%
✓
Senior Leadership49
50 +/-2%
2
✓
Westpac workforce5450
✓
GENDER DIVERSITY
SEGMENT
RESULTS
7
2
-
1,058
1,126 (9)
1,088
(38)
1H242H24Net interest incomeNon-interest incomeOperating expensesImpairment chargesTax and NCI1H25
94
NET PROFIT ($M)
Key financial metrics ex Notable Items
1H242H241H25
Change
on 2H24
Return on average tangible equity (%)8.99.49.4(7 bps)
Expense to income (%)
58.758.658.6(2 bps)
Net interest margin (%)
1.691.701.70-
Average interest-earning assets ($bn)
446 454455flat
Pre-provision profit ($m)
1,6611,7121,712-
Customer deposit to loan ratio (%)
64.065.567.9232 bps
Mortgage 90+ day delinquencies (%)
1.061.120.86(26 bps)
CONSUMER 1H25 PERFORMANCE
CONSUMER
1 Australian consumer and business customers who have had an authenticated session (including Quickzone) on Westpac Group digital banking platforms in the prior 90 days. 2 For further details see page 111. 3
Includes all points of presence including Advisory, Community Banking Centres and Kiosks. Co-located branches are considered two points of presence.
DOWN 3%
AIEA flat, NIM stable
Benefits from Cost Reset offset by
higher salaries, wages and UNITE
Increase in downside scenario
weight and higher write-offs in
cards and personal lending
Key operating metrics
1H242H241H25
Change
on 2H24
Active digital banking customers
1
(#m)5.926.026.101%
Main financial institution
2
(%)16.616.817.22%
NPS (rank)
2
#3#3#21
Branches
3
(#)
637
626620(6)
Co-location branches (#)
99
1111143
Westpac-owned ATMs (#)
846
810778(4%)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
7
2
23
1,175
1,181
1,118
(25)
(70)
1H242H24Net interest incomeNon-interest incomeOperating expensesImpairment chargesTax and NCI1H25
95
NET PROFIT ($M)
BUSINESS AND WEALTH 1H25 PERFORMANCE
BUSINESS AND WEALTH
1 For further details see page 111. 2 Simple +: Simplified lending pathway for originated loans to customers below $5m TCE. 3 Netflows have been adjusted to remove benefit payments from pension accounts;
including benefit payments BT Panorama net flows were $1.4bn for the 6 months to Mar-25.
DOWN 5%
Key financial metrics ex Notable Items
1H242H241H25
Change
on 2H24
Return on average tangible equity (%)20.620.318.7(161 bps)
Expense to income (%)
41.544.044.219 bps
Net interest margin (%)
5.345.375.09(28 bps)
Average interest-earning assets ($bn)
98.0101.3106.25%
Pre-provision profit ($m)
1,7691,7411,725(1%)
Customer deposit to loan ratio (%)
145.1141.5138.7(274 bps)
Stressed exposures to TCE (%)
5.525.565.26(30 bps)
Key operating metrics
1H242H241H25
Change
on 2H24
Digital sales
1
(%)
34.635.039.0399 bps
Business lending time to decision (days)7.79.08.0(1.0)
Simple+ originated loans (#)
2
1,2212,0202,40319%
Net loans ex. Auto ($bn)94.0100.0106.87%
Deposits ($bn)140.6144.3148.23%
Net flows excluding benefit payments on BT
Panorama ($m)
3
1,9523,1463,3647%
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
AIEA up 5%,
NIM decreased 28bps,
including one-off remediation
provision release in 2H24
Step up in UNITE offset by
lower litigation and
restructuring costs
Increase in overlays and
downside scenario weight
96
AVERAGE FUA PER ACCOUNT ON BT PANORAMA ($’000)
429
447
465
496
524
1H232H231H242H241H25
MANAGED ACCOUNTS FUA ON BT PANORAMA ($M)
13,675
15,492
18,683
21,294
23,586
Mar-23Sep-23Mar-24Sep-24Mar-25
FUA ON BT PANORAMA ($M)
NET FLOWS EXCLUDING BENEFIT
PAYMENTS
3
ON BT PANORAMA ($M)
1,020
1,690
1,952
3,146
3,364
Mar-23Sep-23Mar-24Sep-24Mar-25
BT PANORAMA
BUSINESS AND WEALTH
1 Australian Wealth Management Awards (May 24). 2 Investment Trends Adviser Tech Needs Report (June 24). 3 Represents benefit payments from pension accounts; including benefit payments BT Panorama net
flows were $1.4bn for the 6 months to Mar-25. 4 Investment Trends Platform Competitive Analysis & Benchmarking Report (released Feb’ 25). Best Client Portal seventh consecutive year (2018 – 2024) and Best
Mobile App six years (2018, 2019, 2020, 2021, 2022 and 2024). 5 Activam Impact awards (Sep’ 24). See https://www.bt.com.au/about-bt/bt-financial-group/overview/awards.html for more awards.
UP 26%
UP 11%
UP 13%
UP 6%
UP 72%
UP 7%
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Winner of Platform of the Year Award
1
Winner of Best Client Portal and Mobile App
4
Winner of Adviser Satisfaction with Mobile Access for Clients:
Wrap Platform
2
Winner of Managed Accounts (SMA/MDA) Offering of the Year –
BT Managed Accounts
5
102,068
102,872
113,328
118,593
120,501
Mar-23Sep-23Mar-24Sep-24Mar-25
UP 6%
UP 2%
681
686
27
20
58
2 758
(35)
1H242H24Net interest incomeNon-interest incomeOperating expensesImpairment chargesTax and NCI1H25
97
NET PROFIT ($M)
Key financial metrics ex Notable Items
1H242H241H25
Change
on 2H24
Return on average tangible equity (%)14.314.114.764 bps
Net interest margin (%)1.851.821.76(6 bps)
Expense to income ratio (%)40.443.244.082 bps
Average interest-earning assets ($bn)117.9126.6134.26%
Pre-provision profit ($m)1,0479931,0051%
Customer deposit to loan ratio (%)124.0119.1114.4(475bps)
Stressed exposures to TCE (%)0.630.760.782 bps
Key operating metrics
1H242H241H25
Change
on 2H24
Net interest margin ex. Markets (%)2.082.132.02(11 bps)
Net loans ($bn)93.0100.6107.06%
Customer Deposits ($bn)115.3119.8122.32%
Lending and deposit revenue
($m)
1,2721,2891,2961%
Sales and risk management income ($m)4553914218%
INSTITUTIONAL 1H25 PERFORMANCE
WESTPAC INSTITUTIONAL BANK
AIEA up 6%,
NIM ex. Markets down 11bps
Higher salaries, wages and
technology investment
UP 10%
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Higher fee income from underwriting
activity and higher sales and risk
management income from FX
477
578
35
16 525
(15)
(60)
(29)
1H242H24Net interest incomeNon-interest incomeOperating expensesImpairment chargesTax and NCI1H25
98
NET PROFIT ($M)
NEW ZEALAND 1H25 PERFORMANCE
1
NEW ZEALAND
1 In NZ$ unless otherwise noted. 2 Digital active customers have been restated due to a change in definition.
AIEA up 2%,
NIM up 3bps
Higher staff and technology costs,
including software amortisation and
investment spend
Key financial metrics ex Notable Items
1H242H241H25
Change
on 2H24
Return on average tangible equity (%)11.914.112.5(162 bps)
Expense to income (%)50.045.549.0346 bps
Net interest margin (%)2.112.232.263 bps
Average interest-earning assets ($bn)1191191212%
Pre-provision profit (NZ$m)694806764(5%)
Stressed exposures to TCE (%)1.551.731.63(10 bps)
Mortgage 90+ day delinquencies (%)0.470.490.545 bps
Key operating metrics
Mar-24Sep-24Mar-25
Change
Sep-24
Net loans (NZ$bn)100.8102.1103.21%
Customer Deposits (NZ$bn)78.879.780.92%
Customer deposit to loan ratio (%)78.278.178.433 bps
Customers (#m)1.511.511.51-
Digital active customers (#m)
2
0.830.840.851%
Branches (#) 112106106-
ATMs (#) 407385374(11)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
DOWN 9%
Charts may not add due to rounding
Increase in downside scenario
weight and weaker economic
projections
39
38
40
39
20
20
19
21
21
21
21
21
80
79
80
81
Sep-23Mar-24Sep-24Mar-25
Term depositsSavingsTransaction
100.8
102.1
1.5
103.2
(0.4)
1H242H24ConsumerBusiness1H25
78.8
79.7
1.1
0.180.9
1H242H24ConsumerBusiness1H25
59%
22%
19%
99
NET LOANSCUSTOMER DEPOSITS
LOANS % OF TOTAL
66
67
68
69
1
1
1
1.2
33
33
33
33
Sep-23Mar-24Sep-24Mar-25
MortgagePersonalBusiness
CUSTOMER DEPOSITS AND % OF TOTAL
NEW ZEALAND BALANCE SHEET
1
NEW ZEALAND
99
101
102
UP 1%
UP 2%
103
67%
1%
32%
BusinessHousehold
Institutional
1 In NZ$ unless otherwise noted.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
ECONOMICS
101
KEY ECONOMIC INDICATORS
20242025Calendar Years
Q2Q3Q4Q1EQ2FQ3FQ4F202320242025F2026F
WorldGDP
1
-------3.23.32.93.0
AustraliaGDP
2
1.00.81.31.51.72.01.91.51.21.92.2
Unemployment – end period
4.14.14.04.14.24.44.53.94.04.54.5
CPI headline – year end
3.82.82.42.41.92.63.14.12.43.12.7
Interest rates – cash rate
4.354.354.354.353.853.603.354.354.353.353.35
New ZealandGDP
2
-0.5-1.6-1.1-1.10.42.32.60.9-1.12.63.0
Unemployment – end period
4.64.85.15.35.45.45.34.05.15.34.6
Consumer prices
3.32.22.22.52.42.72.84.72.22.82.0
Interest rates – official cash rate
5.505.254.253.753.253.253.255.504.253.253.75
KEY ECONOMIC INDICATORS
202320242025F2026F
AustraliaCredit growth
Total – year end
4.86.55.56.1
Housing – year end
4.25.55.35.6
Business – year end
6.58.96.47.6
New ZealandCredit growth
Total – year end
2.23.14.25.3
Housing – year end
3.03.85.76.1
Business – year end
0.62.11.84.0
PRIVATE SECTOR CREDIT GROWTH (% ANN)
AUSTRALIAN AND NEW ZEALAND ECONOMIC FORECASTS – (%) AS AT 2 MAY 2025
ECONOMICS
Sources: RBA, Statistics NZ, Westpac Economics.
1 Year average growth rates. 2 Through the year growth rates.
Sources: RBA, Westpac Economics.
Sources: IMF, RBA, Statistics NZ, Westpac Economics
-8
-4
0
4
8
12
16
Mar-11Mar-13Mar-15Mar-17Mar-19Mar-21Mar-23Mar-25
Total credit AustraliaHousing Australia
Business AustraliaTotal credit New Zealand
Westpac
f’casts
% ann
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
-20
-15
-10
-5
0
5
10
15
20
25
30
35
40
Apr-17Apr-18Apr-19Apr-20Apr-21Apr-22Apr-23Apr-24Apr-25
Apr-26
%
rate cutsrate hikes
Macro-
prudential
measures
2019 electionCOVID-19‘Delta’
Macro-prudential
measures
102
DWELLING PRICES (%, 3 MONTH ANNUALISED)
DWELLING PRICES (%) – (TO APR-25)
Capital cityPop’nLast 3 mths Last 12 mths Last 5 years
Sydney5.5mUp 1.0%Up 0.9%Up 29.7%
Melbourne5.2mUp 1.0%Down 2.2%Up 10.5%
Brisbane2.7mUp 1.0%Up 7.8%Up 71.1%
Perth2.3mUp 0.7%Up 10.0%Up 77.2%
DWELLING PRICES (ANNUAL %)
Capital cityAvg*
2022202320242025F2026F
Sydney
5.4
-11.411.32.336
Melbourne
4.0
-7.14.2–2.918
Brisbane
6.7
–1.913.511.236
Perth
4.5
4.216.218.546
Australia
5.2-6.610.14.737
AUSTRALIAN HOUSING MARKET – PRICES UPTURN MODERATES
ECONOMICS
Sources: CoreLogic, Westpac Economics* Average last 10yrs. Sources: CoreLogic, Westpac Economics
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
Sources: CoreLogic, Westpac Economics
103
MONTHLY HOUSE SALES AND PRICES (% YR)
-20
-10
0
10
20
30
40
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
2004200720102013201620192022
Sales
%YR
Sales (lhs)House prices (rhs)
DWELLING PRICES (INDEX)
750
1250
1750
2250
2750
750
1250
1750
2250
2750
2007200920112013201520172019202120232025
AucklandCanterbury
WellingtonOther regions
IndexIndex
DWELLING PRICES
-20
-10
0
10
20
30
40
0
500
1000
1500
2000
2500
3000
20102012201420162018202020222024
Annual growth (right axis)
Level (left axis)
DWELLING PRICES (%) – (TO MAR-25)
Capital cityPop’nLast 3 mths Last 12 mths Last 5 years
Auckland
1.8mUp 1%Down 2%Up 12%
Wellington
0.6mFlatDown 3%Up 10%
Canterbury
0.7mUp 1%Up 1%Up 47%
Nationwide
5.3mUp 1%Down 1%Up 22%
NEW ZEALAND HOUSING MARKET – ACTIVITY HAS STABILISED, STILL SUBDUED
ECONOMICS
Sources: REINZ, Westpac Economics.Sources: CoreLogic, REINZ, Westpac Economics.
Source: REINZSources: REINZ, Westpac Economics
Forecast
(Annual %)
Ave. past 10
years
2022202320242025F2026F
Nationwide
7%-13%-1%-1%+6%+6%
%YR
Westpac
forecasts
Index = 1000 in 2010
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
202520242023
104
AVERAGE QUARTERLY SPEND PER PERSON (%)
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
CONSUMER CUSTOMER SPEND AND BUFFERS
1
1 Source: Westpac DataX, Westpac Economics. 2 Mortgage holders only. Essential expenses includes food, bills and minimum mortgage repayments.
104
2022
-1
0
1
2
3
4
5
Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4Q1
+ 1 S.D
CONTRIBUTION TO ANNUAL CHANGE IN BUFFERS
2
(4)
(2)
-
2
4
Jan-22Jul-22Jan-23Jul-23Jan-24Jul-24Jan-25
Essential expensesBuffers
Q1 Consumer spending growth of 0.9% in in
line with price growth – real spend, flat
Buffers starting to rebuild as
inflationary pressures ease and
mortgage payments reduce
- 1 S.D
No.
months
Buffers built with mortgage
payments low, savings high
Customers utilised buffers due to rise in
interest rates and inflationary pressures
202220232024
-10
-5
0
5
10
Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4
Deviation from the rolling 6-month average (ppts)
105
CASHFLOW TRENDS
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
BUSINESS CUSTOMER CASHFLOW CONDITIONS IMPROVING
1 Source: Westpac Economics, Macrobond.
105
SMECommercial
Commercial continues
to improve
SME remains challenged
but showing signs of
improvement
CASHFLOW GAUGE (INCOME TO EXPENSE)
202220232024
(15)
(10)
(5)
-
5
10
Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4
ExpensesIncomeTotal
Excluding debt servicing payments, contribution to annual % change
Improvement in income
to expense ratio
Deterioration in income
to expense ratio
APPENDIX
APPENDIX 1: NET PROFIT EX NOTABLE ITEMS
1
107
$m1H242H241H25
Change
1H25 – 2H24 (%)
Net interest income9,3519,5659,569-
Non-interest income1,4651,3821,4243%
Net operating income10,81610,94710,993-
Expenses(5,395)(5,549)(5,698)3%
Pre-provision profit5,4215,3985,295(2%)
Impairment charges(362)(175)(250)43%
Tax and non-controlling interests (NCI)(1,553)(1,616)(1,588)(2%)
Net profit3,5063,6073,457(4%)
APPENDIX
1 For further information refer to Westpac’s 2025 Interim Results Announcement.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
($m)
Net profit
after tax
Hedging
Notable Items
Net profit
excluding
hedging
Notable Items
2
Other Notable
Items
3
Net profit
excluding
Notable Items
4
2H24
Net profit
excluding
Notable Items
% change
1H25-2H24
Net interest income9,351(218)9,569-9,5699,565Flat
Non-interest income1,442181,424-1,4241,3823%
Net operating income10,793(200)10,993-10,99310,947Flat
Expenses(5,698)-(5,698)-(5,698)(5,549)3%
Pre-provision profit5,095(200)5,295-5,2955,398(2%)
Impairment charges(250)-(250)-(250)(175)43%
Tax and non-controlling
interests (NCI)
(1,528)60(1,588)-(1,588)(1,616)(2%)
Net profit3,317(140)3,457-3,4573,607(4%)
APPENDIX 2: 1H25 NOTABLE ITEMS
1
APPENDIX
1 For further information refer to Westpac’s 2025 Interim Results Announcement. 2 Referred to as Cash earnings in previous periods. 3 Other Notable Items include provisions for remediation, litigation, fines and
penalties; impact from asset sales and revaluations; asset write-downs and restructuring costs. 4 Referred to as Cash earnings excluding Notable Items in previous periods.
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
108
Impaired
exposures
Includes exposures that have deteriorated to the point where full collection of interest
and principal is in doubt, based on an assessment of the customer’s outlook, cash flow,
and the net realisation of value of assets to which recourse isheld:
•Facilities 90 days or more past due, and full recovery is in doubt: exposures where
contractual payments are 90 or more days in arrears and the net realisable value of
assets to which recourse is held may not be sufficient to allow full collection of
interest and principal, including overdrafts or other revolving facilities that remain
continuously outside approved limits by material amounts for 90 or more calendar
days;
•Non-accrual facilities: exposures with individually assessed impairment provisions
held against them, excluding restructured loans;
•Restructured facilities: exposures where the original contractual terms have been
formally modified to provide for concessions of interest or principal for reasons
related to the financial difficulties of the customer;
•Other assets acquired through security enforcement (includes other real estate
owned): includes the value of any other assets acquired as full or partial settlement
of outstanding obligations through the enforcement of security arrangements; or
•Any other facilities where the full collection of interest and principal is indoubt.
Stressed
exposures
Watchlist and substandard, non-performing not impaired, and impaired exposures
Total committed
exposures (TCE)
Represents the sum of the committed portion of direct lending (including funds
placement overall and deposits placed), contingent and pre-settlement risk plus the
committed portion of secondary market trading and underwriting risk
Watchlist and
substandard
Loan facilities where customers are experiencing operating weakness and financial
difficulty but are not expected to incur loss of interest or principal
<90 days
past due
Includes facilities less than 90 days past due and those credit exposures, that are in
default, but where it is expected that the full value of principal and accrued interest can be
collected, generally by reference to the value of security held
90+ days
past due
Includes facilities 90 days or more past due, and those credit exposures that are in default,
but where it is expected that the full value of principal and accrued interest can be
collected, generally by reference to the value of security held
Provision for
expected credit
losses
Expected credit losses (ECL) are a probability-weighted estimate of the cash shortfalls
expected to result from defaults over the relevant time frame. They are determined by
evaluating a range of possible outcomes and taking into account the time value of money,
past events, current conditions and forecasts of future economic conditions
Collectively
assessed provisions
(CAP)
CAP for ECL under AASB 9 represent the ECL which is collectively assessed in pools of
similar assets with similar risk characteristics. This incorporates forward looking
information and does not require an actual loss event to have occurred for an impairment
provision to be recognised
Individually
assessed provisions
(IAP)
Provisions raised for losses on loans that are known to be impaired and are assessed on an
individual basis. The estimated losses on these impaired loans is based on expected future
cash flows discounted to their present value and, as this discount unwinds, interest will be
recognised in the income statement
Stage 1: 12 months
ECL – performing
For financial assets where there has been no significant increase in credit risk since
origination a provision for 12 months ECL is recognised. Interest revenue is calculated on
the gross carrying amount of the financial asset
Stage 2: Lifetime
ECL – performing
For financial assets where there has been a significant increase in credit risk since
origination but where the asset is still performing a provision for lifetime ECL is recognised.
Interest revenue is calculated on the gross carrying amount of the financial asset
Stage 3 Lifetime
ECL – non-
performing
For financial assets that are non-performing a provision for lifetime ECL is recognised.
Interest revenue is calculated on the carrying amount net of the provision for ECL rather
than the gross carrying amount
APPENDIX 3: DEFINITIONS – CREDIT QUALITY
109Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
APPENDIX
SEGMENTS
Consumer
Consumer provides banking products and services, including mortgages, credit cards,
personal loans, and savings and deposit products to Australian retail customers
Business and Wealth
Business and Wealth serves the banking and wealth needs of Australian customers,
including small business, Agribusiness and Commercial businesses
WIB
Westpac Institutional Bank (WIB) provides a broad range of financial products and
services to corporate, institutional and government customers
Westpac NZ
Westpac New Zealand provides banking, wealth and insurance products and
services for consumer, business and institutional customers in New Zealand
EARNINGS DRIVERS
Average interest-earning
assets (AIEA)
The average balance of assets held by the Group that generate interest income.
Where possible, daily balances are used to calculate the average balance
Group net
interest margin
Calculated by dividing net interest income by average interest-earning assets
(annualised where applicable)
Core net
interest margin
Calculated by dividing net interest income excluding Notable Items and Treasury &
Markets by average interest-earning assets (annualised where applicable)
Pre-provision profit
Net operating income less operating expenses
NCI
Non-controlling interests
Full-time equivalent
employees (FTE)
A calculation based on the number of hours worked by full and part-time employees
as part of their normal duties. For example, the full-time equivalent of one FTE is 76
hours paid work per fortnight
CAPITAL AND LIQUIDITY
Capital ratios
As defined by APRA (unless stated otherwise)
Committed liquidity
facility (CLF)
The RBA makes available to Australian Authorised Deposit-taking Institutions (ADIs)
a CLF that, subject to qualifying conditions, can be accessed to meet LCR
requirements under APS210 Liquidity. APRA announced in September 2021 that
ADIs subject to the LCR should reduce their CLF usage to zero by 1 January 2023
High quality liquid
assets (HQLA)
Assets which meet APRA’s criteria for inclusion as HQLA in the numerator of the LCR
Internationally
comparable ratios
Internationally comparable regulatory capital ratios are Westpac’s estimated ratios
after adjusting the capital ratios determined under APRA Basel III regulations for
various items. Analysis aligns with the APRA study titled “International capital
comparison study” dated 13 July 2015
Leverage ratio
As defined by APRA (unless stated otherwise). Tier 1 capital divided by ‘exposure
measure’ and expressed as a percentage. ‘Exposure measure’ is the sum of on-
balance sheet exposures, derivative exposures, securities financing transaction
exposures and other off-balance sheet exposures
Liquidity coverage ratio
(LCR)
An APRA requirement to maintain an adequate level of unencumbered high quality
liquid assets, to meet liquidity needs for a 30 calendar day period under an APRA-
defined severe stress scenario. Absent a situation of financial stress, the value of the
LCR must not be less than 100%. LCR is calculated as the percentage ratio of stock
of HQLA and CLF over the total net cash out-flows in a modelled 30 day defined
stressed scenario
Net stable funding ratio
(NSFR)
The NSFR is defined as the ratio of the amount of available stable funding (ASF) to
the amount of required stable funding (RSF) defined by APRA. The amount of ASF is
the portion of an ADI’s capital and liabilities expected to be a reliable source of funds
over a one year time horizon. The amount of RSF is a function of the liquidity
characteristics and residual maturities of an ADI’s assets and off-balance sheet
activities. ADI’s must maintain an NSFR of at least 100%
Risk weighted
assets or RWA
Assets (both on and off-balance sheet) are risk weighted according to each asset’s
inherent potential for default and what the likely losses would be in case of default.
In the case of non-asset-backed risks (ie. market and operational risk), RWA is
determined by multiplying the capital requirements for those risks by 12.5
APPENDIX 3: DEFINITIONS – SEGMENTS, EARNINGS DRIVERS, CAPITAL AND LIQUIDITY
110Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
APPENDIX
Branch
transactions
Branch transactions are typically withdrawals, deposits, transfers and payments
Customer
satisfaction
or CSAT
The Customer Satisfaction score is an average of customer satisfaction ratings of the
customer’s main financial institution for consumer or business banking on a scale of 0 to 10 (0
means ‘extremely dissatisfied’ and 10 means ‘extremely satisfied’)
CSAT (Main
Bank Service
Satisfaction)
(Westpac NZ)
Source: 3 month rolling Retail Market Monitor data (survey conducted by Insights HQ,
formerly Camorra Research). Respondents are asked to rate the overall level of service they
receive from their main bank (self-selected which ONE bank is their main provider of financial
services) on a scale of 1 (Poor) to 5 (Excellent). The rating represents % of respondents who
scored 4 (Very Good) or 5 (Excellent)
CSAT – overall
consumer
Source: RFI Consumer Atlas, March 2024 – March 2025, 6MMA. MFI customers
CSAT – overall
business
Source: RFI Business Atlas, March 2024 – March 2025, 6MMA. MFI businesses
Digitally active
Australian consumer and business customers who have had an authenticated session
(including Quickzone) on Westpac Group digital banking platforms in the prior 90 days
Digital sales
The percentage of quality sales that were digitally initiated in a 12-week period (percentage
against the count of all quality sales in that 12-week period)
Digital
transactions
Digital transactions including all payment transactions (Transfer Funds, Pay Anyone and
BPAY) within Westpac Live and Compass, excl. Corporate Online and Business Banking
online
Mobile Wallet
Payments
Count of transactions that use a digital card via apple pay, fitbit pay, garmin pay, google pay
and samsung pay products.
MFI share
MFI share results are based on the number of customers who have a Main Financial
Institution (MFI) relationship with an institution, as a proportion of the number of customers
that have a MFI relationship with any institution
Consumer
MFI share
Source: Roy Morgan Single Source, March 2025, 6MMA. MFI Banking Group customers
Net Promoter
Score or NPS
®
Net Promoter
®
Score measures the net likelihood of recommendation to others of the
customer’s main financial institution for retail or business banking. Net Promoter
®
, NPS
®
,
NPS Prism
®
, and the NPS-related emoticons are registered trademarks of Bain & Company,
Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter Score
SM
and Net Promoter
System
SM
are service marks of Bain & Company, Inc., NICE Systems, Inc., and Fred
Reichheld. Using an 11 point numerical scale where 10 is ‘Extremely likely’ and 0 is ‘Not at
all likely’, Net Promoter Score is calculated by subtracting the percentage of Detractors (0-
6) from the percentage of Promoters (9-10)
NPS
®
Consumer
(Westpac NZ)
Source: 3 month rolling Retail Market Monitor data (survey conducted by Insights HQ,
formerly Camorra Research). Respondents are asked about likelihood to recommend their
main bank to family and friends on a scale of 1 (extremely unlikely) to 10 (extremely likely).
Net Promoter Score is represents % of Promoters (recommend score of 9 or 10) minus % of
Detractors (recommend score of 1 to 6)
NPS
®
– overall
consumer
Source: RFI Consumer Atlas, March 2024 – March 2025, 6MMA. MFI customers
NPS
®
– overall
business
Source: RFI Business Atlas, March 2024 – March 2025, 6MMA. MFI businesses
St.George brands
(SGB)
St.George Bank, Bank of Melbourne and BankSA
Mortgage Product
NPS
®
Mortgage Product NPS
®
measures the net likelihood of recommendation to others of the
mortgage product via 1
st
party (direct with the provider) or 3
rd
party (through a broker).
Source: 5D Strategic NPS Program, March 2023 – March 2025, 6MMA, Westpac AFI
mortgage customers
APPENDIX 3: DEFINITIONS – OTHER
111Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
APPENDIX
CONTACT US
INVESTOR RELATIONS TEAM – CONTACT US
SHARE REGISTRY CONTACTINVESTOR RELATIONS CONTACT
For all shareholding enquiries relating to:
•Address details and communication preferences
•Updating bank account details, and participation in the dividend
reinvestment plan
For all matters relating to Westpac’s strategy,
performance and results
1800 804 255
westpac@cm.mpmas.mufg.com
au.investorcentre.mpms.mufg.com
+61 2 9178 2977
investorrelations@westpac.com.au
westpac.com.au/investorcentre
112
Lucy Wilson
Head of Corporate Reporting and ESG
Catherine Garcia
Head of Investor Relations, Institutional
Arthur Petratos
Manager, Shareholder Services
Laura Babaic
Graduate, Investor Relations
Jacqueline Boddy
Head of Debt Investor Relations
Justin McCarthy
General Manager, Investor Relations
James Wibberley
Manager, Investor Relations
Nathan Fontyne
Senior Analyst, Investor Relations
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
DISCLAIMER
The material contained in this presentation is intended to be general background information on Westpac Banking Corporation (Westpac) and its activities.
The information is supplied in summary form and is therefore not necessarily complete. It is not intended that it be relied upon as advice to investors or potential investors, who should consider seeking independent professional advice depending
upon their specific investment objectives, financial situation or particular needs. The material contained in this presentation may include information derived from publicly available sources that have not been independently verified. No
representation or warranty is made as to the accuracy, completeness or reliability of the information.
All amounts are in Australian dollars unless otherwise indicated.
This presentation contains statements that constitute “forward-looking statements” within the meaning of Section 21E of the US Securities Exchange Act of 1934.
Forward-looking statements are statements that are not historical facts. Forward-looking statements appear in a number of places in this presentation and include statements regarding our current intent, belief or expectations with respect to our
business and operations, macro and micro economic and market conditions, results of operations and financial condition, capital adequacy, liquidity and risk management, including, without limitation, future loan loss provisions and financial support
to certain borrowers, forecasted economic indicators and performance metric outcomes, indicative drivers, climate- and other sustainability-related statements, commitments, targets, projections and metrics, and other estimated and proxy data.
We use words such as ‘will’, ‘may’, ‘expect’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘indicative’, ‘risk’, ‘aim’, ‘outlook’, ‘forecast’, ‘f’cast’, ‘f’, ‘assumption’, ‘projection’, ‘target’, ‘goal’,
‘guidance’, ‘ambition’, ‘objective’ or other similar words to identify forward-looking statements, or otherwise identify forward-looking statements. These forward-looking statements reflect our current views on future events and are subject to
change, certain known and unknown risks, uncertainties and assumptions and other factors which are, in many instances, beyond our control (and the control of our officers, employees, agents and advisors), and have been made based on
management’s and/or the board’s current expectations or beliefs concerning future developments and their potential effect upon us.
Forward-looking statements may also be made, verbally or in writing, by members of Westpac’s management or Board in connection with this presentation. Such statements are subject to the same limitations, uncertainties, assumptions and
disclaimers set out in this presentation.
There can be no assurance that future developments or performance will align with our expectations or that the effect of future developments on us will be those anticipated. Actual results could differ materially from those we expect or which are
expressed or implied in forward-looking statements, depending on various factors including, but not limited to, those described in the sections titled ‘Our Operating Environment’ and ‘Risk Management' in our 2024 Annual Report as well as the
section titled 'Risk Factors' in our 2025 Interim Financial Results Announcement available at www.westpac.com.au. When relying on forward-looking statements to make decisions with respect to us, investors and others should carefully consider
such factors and other uncertainties and events.
Except as required by law, we assume no obligation to revise or update any forward-looking statements contained in this presentation, whether from new information, future events, conditions or otherwise, after the date of this presentation.
We also make statements about our processes and policies (including what they are designed to do) as well as the availability of our systems or product features. Systems, processes and product features can be subject to disruption, and may not
always work as intended, so these statements are limited by the factors described in the section titled ‘Risk Management’ in our 2024 Annual Report as well as the section titled 'Risk Factors' in our 2025 interim Financial Results Announcement.
Further important information regarding climate change and sustainability-related statements
This presentation contains forward-looking statements and other representations relating to environment, social and governance (ESG) topics, including but not limited to climate change, net-zero, climate resilience, natural capital, emissions
intensity, human rights and other sustainability related statements, commitments, targets, projections, scenarios, risk and opportunity assessments, pathways, forecasts, estimated projections and other proxy data. These are subject to known and
unknown risks, and there are significant uncertainties, limitations, risks and assumptions in the metrics and modelling on which these statements rely.
In particular, the metrics, methodologies and data relating to climate and sustainability are rapidly evolving and maturing, including variations in approaches and common standards in estimating and calculating emissions, and uncertainty around
future climate and sustainability related policy and legislation. There are inherent limits in the current scientific understanding of climate change and its impacts. Some material contained in this presentation may include information including,
without limitation, methodologies, modelling, scenarios, reports, benchmarks, tools and data, derived from publicly available or government or industry sources that have not been independently verified. No representation or warranty is made as to
the accuracy, completeness or reliability of such information. There is a risk that the estimates, judgements, assumptions, views, models, scenarios or projections used by Westpac may turn out to be incorrect. These risks may cause actual
outcomes, including the ability to meet commitments and targets, to differ materially from those expressed or implied in this presentation. The climate and sustainability related forward-looking statements made in this presentation are not
guarantees or predictions of future performance and Westpac gives no representation, warranty or assurance (including as to the quality, accuracy or completeness of these statements), nor guarantee that the occurrence of the events expressed or
implied in any forward-looking statement will occur. There are usually differences between forecast and actual results because events and actual circumstances frequently do not occur as forecast and these differences may be material. Westpac
will continue to review and develop its approach to ESG as this subject area matures
DISCLAIMER
Westpac Group 2025 Interim Results Presentation & Investor Discussion Pack
113
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