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MCK 2025 ASM Speech Notes and Presentation Slides

AGM30 May 2025MCKConsumer Discretionary

Copthorne Hotel and Resort Bay of Islands
FY25 ANNUAL SHAREHOLDERS

MEETING

30 MAY 2025

Copthorne Hotel and Resort Bay of Islands
WELCOME

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M Social Auckland
OUR BOARD

Millennium Hotel Rotorua
6

•Chair and Managing Director’s Addresses

•Resolutions

•Shareholder Discussion

•General Business

•Close of the Meeting

AGENDA

FY24 Performance Snapshot
Significant uplift in results; material growth in revenue and earnings over past two years

TOTAL

REVENUE

NZ HOTEL

REVENUE

GROUP PROFIT

BEFORE TAX

$176.2m

+21.0%

$109.5m

+8.3%

$47.1m

+25.6%

EARNINGS PER

SHARE

PROPERTY

ASSETS

NTA PER SHARE

17.17

1

cents

+25.8%

BOOK VALUE

$694.1m

MARKET VALUE

2

$1.1b

BOOK VALUE

$3.46

MARKET VALUE

$5.39

3

•Hotels: Continuing positive

growth in hotel business

•CDL Investments: Solid

turnaround with the

cooldown in property sales

stabilising

•Use of capital: Continue to

invest in hotel property

refurbishments and network

expansion

1.Adjusted for one-off deferred tax adjustment, made as a result of government legislation change

2.Unaudited, assessed market valuation based on analysis by independent property experts as at 31 December 2024.Includes 100% of: NZ hotels, Zenith Apartments and CDI property assets; and 50% of:

Sofitel Brisbane Hotel

3.Unaudited, adjusted for MCK proportion of shareholding being 100% NZ hotels and Zenith Apartments, 65% of CDI and 50% Sofitel Brisbane and including an allowance for tax on the revaluation of property

assets

FY24 Summary Messages
Economic headwinds

•Reduced domestic and corporate travel spend

•Cooldown in property sales

•Recovery expected late 2025

•Well positioned to win when demand returns

Strategic execution

•Strong results proving resilience of business and

value of Revive and Thrive strategy

•Revive stage almost complete, moving to Thrive in

late 2025

•Robust balance sheet providing optionality, ready to

deploy

Valuable asset portfolio

•19

*

NZ hotel properties in attractive locations

•Fair value of NZ hotel properties of $512m

•Majority shareholding in CDI, joint venture in Sofitel

Brisbane, owner of 22 apartments in Zenith

Residences (Sydney)

Long term drivers are positive

•New Zealand is a top tourist destination and the

second highest export earner for NZ

•Domestic and international travel spend will

increase as economic headwinds ease

Strong execution on plan delivering results, supported by high value portfolio. Will benefit as travel

and property markets rebound driven by economic recovery

*incl The Mayfair Hotel settled post-FY24 year end

•The Board believes that MCK should remain listed – this will allow continued public trading of its shares;
•The Board will continue to function as it has – Graham McKenzie standing for re-election, this will allow MCK

to retain three independent directors;

•Dividend for 2024 declared today – 3 cents per share, payable to all ordinary and redeemable preference

shareholders on 19 June.

•Management strongly focused on delivering as profitable a result as it can in 2025.

Post-takeover offer update

Business as usual

9

MANAGING DIRECTOR’S
ADDRESS

Stuart Harrison

10

11
Our History

Celebrating 30 Years

Jan-20
Apr-20

Jul-20

Oct-20

Jan-21

Apr-21

Jul-21

Oct-21

Jan-22

Apr-22

Jul-22

Oct-22

Jan-23

Apr-23

Jul-23

Oct-23

Jan-24

Apr-24

Jul-24

Oct-24

12

New Zealand’s Tourism Market

Short term impact of economic headwinds, on track

for recovery. MCK well positioned for tourism uplift

Covid

•Tourism continues to recover and demand

from overseas continues to improve

•Softer domestic consumer and corporate

travel as fiscal conditions bite

•International visitor arrivals expected to

return to pre-covid levels by Q1

2027(TECNZ, Westpac)

Correlation between increasing international

visitor numbers and occupancy

2023 peaks reflect special events eg 2023 FIFA Women’s World Cup.

Limited events attracting international visitors to New Zealand in 2024

13
NZ Hotel Business

Focus on making sure we have the best product available

to capture existing demand as the tourism market recovers

Q1 2025: Another positive start to the year

•Average hotel occupancy up 1% on prior year to

80%, but average room rate up ~$17 (or 8%)

•Q1 2025 rooms revenue up 14% on prior year;

Up 44% in past two years (cf Q1 2023)

Subdued industry outlook for Q2 and Q3

MCK remains focused on customer relationships,

targeted marketing and clever management of

inventories and revenue

Q1

2024

Q2

2024

Q3

2024

Q4

2024

Q1

2025

NZ Hotels Quarterly Revenue

14

Millennium Hotel
Queenstown

Refurbishment

202 rooms completed

15 Suites in progress

Key Hotel Property Projects Underway

Over 30% (530) owned rooms refurbished FY22 – FY25

Copthorne Hotel &

Resort Bay of Islands

Refurbishment& repainting

90 Rooms completed

(incl 40 returned to use)

Millennium Hotel

Rotorua

Refurbishment

99 Rooms Completed

122 Rooms in Progress

Copthorne Hotel

Palmerston North

Recladding, reglazing & air-

conditioning

15

16
Brisbane Operations

Strong performance from Sofitel Brisbane

Sofitel Brisbane

•Acquisition settled December 2023 (50% JV)

•One of the more established and most

reputable luxury hotels in Brisbane

•Consistent demand following soft Q1 with

strong demand across all major segments

•Q1 2025 rooms revenue up 16% on prior

year – despite drop off in demand due to

Cyclone Alfred warnings

Sofitel Brisbane Joint VentureFY24 $m

Hotel Revenue 100%53.47

Hotel Operating profit6.07

Profit after tax for the year3.02

MCK’s share of: Profit after tax50%1.51

Interest Income1.18

Hotel presence in
Christchurch once again

The Mayfair

•Acquired for $31.9m (Freehold)

•67 Guest Rooms and Suites

•Restaurant, Café & kitchen

•Conference & Meeting facilities

The Mayfair Christchurch

Acquired January 2025

HDNZ Statistics

Quarter End4.5 – 5 star Christchurch Hotels

Occupancy Rate

Dec 2023

Dec 2024

81.37%

83.80%

Up 2.4bp

Average Daily Rate

Dec 2023

Dec 2024

$222.61

$231.26

Up 4%

17

Our Values
GENUINELY

CARE

We show genuine care and create delight for our guests and each other, every day. It’s more

than 'satisfaction' and it’s much more than 'trouble-free'. We’re here to elevate experiences

at every single point. We create something memorable because we absolutely care, backed

up by the attitude and skills to make a difference.

GO FURTHER

We aim high, taking pride in everything we do. We ask questions, find solutions, and

embrace responsibility so we’re stronger individually and better as a team. The more we

back ourselves and each other, the more effective we become, creating lasting loyalty with

our guests and sustainable success for us both today and into the future.

TRULY

CONNECTED

We believe in true connection – the sort that comes from real interest, respect and

appreciation for each other, sparking deeper conversations and stronger support. We walk

the talk, keep it honest and open, and care about our colleagues. We’re a diverse team with

a ton of talent and when we’re meaningfully connected, we’re simply unbeatable.

ENERGY

ON

We love what we do, and it shows. We’re always up for a challenge and aim to put our best

foot forward every time. It’s about good energy, the sort that inspires everyone around us

and pushes us to be better and better – individually, as a team and always for our guests.

18

19
CDL Investments

Subdued result

– trading conditions softer than envisaged

•Maintained a nationwide geographical spread

•Diverse portfolio across development and investment

Continually looking to grow the Portfolio

•Acquired 10.79ha residential land in Richmond, Nelson

•Acquired 10.08ha industrial zoned land in Harewood,

Christchurch

•R2 Growth Cell (Hamilton) 139Ha and Arataki Rd

(Havelock North) 11.2Ha projects included in Fast-track

Approvals legislation

•Total land holding 310.7 Ha (2019: 224 Ha)

Sydney Apartments

Positive progress on Zenith apartment sales

•Sale of nine apartments in 2024

•Remaining 22 apartments delivering good rental

income

•Transfer of several units from rental pool to vacant

to meet market demand as part of sell-down

Zenith Apartments –

100%

FY24FY23%

change

Unit sales95

Units Available2231

Rental & Sales Income17.6m13.8m27.5%

Profit before tax9.4m7.2m33.7%

20
Sustainability & climate reporting

Highlights for FY24

•Donated 32,500 kiwi ‘meals’ in 2024 to Save the Kiwi charity to

support the Napier Kiwi breeding programme through our guest

programme, to opt out of room serving, contributing to conserving

hotel water & energy use

•12 of our hotels maintained Qualmark Sustainable Business Silver

status

•Sustainability Manager appointed, leading our climate-related

reporting and Greenhouse Gas Inventory

•Second year of reporting NZ climate-related disclosure

regulations (FY24 Climate Statement issued in April 2025)

oGreenhouse Gas Inventory independently assured and Toitū

Carbon reduce certified

oHotel portfolio climate risk assessment completed, including

identifying climate-related physical and transition risks and

opportunities

2025 Priorities

•Develop a Sustainability Strategy and

operational policies

•Set emissions reduction targets

•Scope initiatives to reduce our emissions

•Whangarei – further developing feasibility of a hotel development; working through engineering, architectural
and planning requirements to establish viability to commence construction

•Surplus land adjacent to hotels - in Rotorua, Palmerston North and Queenstown – being considered for further

development or sale

•Downtown Carpark development in Auckland will have an impact on the adjoining M Social Hotel, with

consideration required on the impacts of the adjoining development and the opportunity available to consider

further development of the hotel site

•Seismic assessments to take place following upcoming changes to assessment criteria and work through any

requirements for seismic strengthening

•Development works advancing across CDI’s key sites, particularly two fast-track projects in Hamilton and the

Hawkes Bay

What’s Next: Further property growth opportunities

Optimising the opportunities of the hotel network and under-utilised land and

buildings

21

2025 Outlook
Confident in continued progress

under Revive and Thrive strategy

•Global and domestic economic recovery will

drive demand – expected from late-2025,

although timing and pace remains uncertain

•Varied regional demand – some areas, such as

Queenstown, remain extremely strong

•Central and local Government action and

support needed to promote NZ and attract

tourists, conferences and events

•Property markets in New Zealand are showing

signs of improvement and looking advance

development works across key sites

2025 Priorities

•Ongoing control over the controllables - strong

staffing levels and more room capacity

•Continue to increase the number of rooms

available to sell following refurbishments and

rooms being recommissioned

•Continued investment into refurbishment and

upgrades

•Grow My Millennium loyalty scheme to drive

bookings

•Identify and assess opportunities for surplus

land

22

•Clear strategy & clarity of purpose
•Valuable portfolio of property and assets

•Long term property improvement programme adding further value to

existing assets

•Strong hotel brand recognition and reputation

•Well positioned for uplift in performance and results when tourism and

property markets reignite

•Determined team, successfully executing on strategy

Strong fundamentals and clear strategy

2025 represents MCK’s 30

th

year of continuous operations in New Zealand

23

The Mayfair
THANK YOU FOR

YOUR ATTENDANCE

View from Copthorne Hotel & Apartments Queenstown Lakeview
BUSINESS OF THE MEETING

RESOLUTIONS
DIRECTOR RE-ELECTIONS:

•Resolution 1: Re-election of Graham McKenzie

AUDITORS’ REMUNERATION: Resolution 2: That the Board of Directors be authorised to fix the auditor’s

fees and expenses.

The Board unanimously recommends shareholders vote in favour of resolution 1.

The Board unanimously recommends shareholders vote in favour of resolution 2

Shareholder discussion
General business

Close of the Meeting

Our Business
NZ Hotel brands:

•Lifestyle – M Social

•Premium - Millennium Collection

•Comfortable - Copthorne incl Kingsgate

CDL Investments New Zealand:

•Land developments

•Investment properties

•Projects in progress across New Zealand

Australia:

•Zenith Residences – Exit Strategy

•JV - Sofitel Brisbane Central

•Own and operate hotels across New

Zealand; building beachhead in Australia

•Experienced executive team

•~1,200 team members across New

Zealand and Australia

•Own 65% shareholding in CDL

Investments NZ – residential and

commercial land development

•NZX-listed. Board with independent

Chairman, as well as representation from

majority shareholder

•MCK is 76% owned by CDL Hotels

Holdings, a 100% subsidiary of Hong

Leong Group

19 hotels in NZ
Opportunity to fill in the network

2,300 rooms per night owned and

managed

1 hotel in Australia

*

Beachhead established. Significant

opportunity to build footprint

Our Hotel Networks

As at 31 January 2025

*50/50 Joint Venture of Brisbane Central Hotel – with Hotel Management Agreement

The Mayfair acquired January 2025, post financial year end

CDL Investments NZ (NZX: CDI)
65.3% shareholding

Residential & commercial land development

4x Commercial Investment properties -

2x Warehouses (NLA 16,402 m2 WALE 5.1 years )

2x Retail (NLA 3,411 m2 WALE 5.52 years)

Projects across New Zealand

11x Residential Land Development

1x Commercial Land Development

Provides MCK with a diversified property portfolio and

revenue stream

EXPLORE OUR BRANDS
LIFESTYLE

Contemporary hotels for the curious, the

explorers and those who thrive on new

experiences. Functionally chic, the Lifestyle

brand of hotels are designed for all travellers.

Brands in the Lifestyle collection include:

M Social Hotels, The Mayfair

PREMIUM

The travellers’ choice in gateway cities.

The Millennium brand of hotels are created with

timeless elegance and famed for their

conference and banquet offerings, world-class

facilities and the ultimate in personalized,

gracious service. They are perfect for corporate,

leisure, meetings and conventions.

Brands in the Premium collection include:

Grand Millennium Hotels and Millennium Hotels.

COMFORTABLE

Comfortable hotels at a comfortable price. This

brand of hotels are firmly established as a

preferred choice for both business and leisure

travellers in providing comfortable service.

Brands in the Comfortable collection include:

Copthorne Hotels and Kingsgate Hotels.

MHR New Zealand reference

LIFESTYLE

PREMIUM

COMFROTABLE

This announcement has been prepared by Millennium & Copthorne Hotels New Zealand Limited ("M&C Hotels"). The details
in this announcement provide general information only. It is not intended as investment, legal, tax or financial advice or

recommendation to any person and must not be relied on as such. You should obtain independent professional advice prior

to making any decision relating to your investment or financial needs.

All references to $ are to New Zealand dollars unless otherwise indicated. Percentages may be subject to rounding.

This announcement may contain forward-looking statements. Forward-looking statements can include words such as

“expect”, “intend”, “plan”, “believe”, “continue” or similar words in connection with discussions of future operating or

financial performance or conditions. The forward-looking statements are based on management's and directors’ current

expectations and assumptions regarding the M&C Hotels business, assets and performance and other future conditions,

circumstances and results. As with any projection or forecast, forward-looking statements are inherently susceptible to

uncertainty and to any changes in circumstances. M&C Hotels actual results may vary materially from those expressed or

implied in the forward-looking statements. M&C Hotels and its directors, employees and/or shareholders have no liability

whatsoever to any person for any loss arising from this announcement or any information supplied in connection with it.

M&C Hotels are under no obligation to update this announcement or the information contained in it after it has been

released. Past performance is no indication of future performance.

DISCLAIMER

---

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MILLENNIUM & COPTHORNE HOTELS NEW ZEALAND LIMITED

STOCK EXCHANGE ANNOUNCEMENT

2025 ANNUAL SHAREHOLDER MEETING – REMARKS BY MCK’S CHAIRMAN


Growth in 2024 provides a platform for the future


After two years of hard work, it was really pleasing to report a significant uplift in revenue and a continued

improvement in profit. We were pleased with the 21 percent increase to $176.2 million which has come off

the back of a turnaround in our core hotels business as well as CDL Investments returning to stronger level of

sales from increased confidence in the residential property markets.


Taking out the effect of the one-off non-cash deferred tax adjustment, the increases in operating profit and

profit before tax of 32.1 percent and 25.6 percent respectively says a lot about how we have been able to

succeed with an intense focus on performance management throughout the business.


In addition to adding to our revenue and profit, we were pleased to complete the acquisition of The Mayfair

Hotel in Christchurch for $31.9 million earlier this year. Returning to Christchurch has been a key strategic

imperative for us and The Mayfair Hotel provides us with the ability to target new market segments and

customers which we have not had access to.


FY24 was the first full year of ownership in the 50% joint venture in Sofitel Brisbane. Overall, the hotel has

seen consistent demand following a soft Q1, and we expect an increased profit contribution this year despite

the impact of severe weather events earlier on. Stuart will provide more detail on its operations shortly.


We have also continued to build the value of our hotel and property portfolio, which when taking into account

the company ownership proportions, had an assessed fair market value of $911.0m as at 31 December 2024.


With all that, we believe that MCK continues to be in a strong position operationally and from an asset

perspective. It has strengthened its platform for future growth and despite recent global turmoil, we continue

to be positive on the medium to longer term prospects for MCK.


Takeover offer from CDL Hotels Holdings New Zealand Limited


I would now like to say a few (brief) words about the takeover offer from CDL Hotels Holdings New Zealand

Limited from the perspective of the company.


As you know, the offer put to shareholders from CDL Hotels Holdings New Zealand Limited expired on 8 May.

CDL HHNZ now holds approximately 84 percent of MCK’s ordinary shares which is below the 90 percent

threshold required under the Takeovers Code to undertake compulsory acquisition.


CDL HHNZ is therefore unable to put forward any new offer to shareholders until January 2026. Whether they

do so is a matter for them but is not something that is up for discussion today.


I would emphasise that this meeting is about MCK and not CDL HHNZ and therefore not the forum to discuss

the merits of the now-expired offer. Any questions about it are for CDL HHNZ and should be put to them

outside of this meeting.


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At our Board Meeting yesterday, all directors considered the immediate future of the company and what is in

the best interests of all shareholders. We reached a number of conclusions by consensus:


• As a Board, we still believe that MCK should remain listed on the NZX for the moment – this will allow

public trading of MCK shares which we believe is in the best interests of all shareholders;


• The Board will continue to function as it has. As stated in the amended Notice of Meeting, Graham

McKenzie is retiring by rotation and is standing for re-election. As we said in our announcement, after

the original Notice of Meeting was despatched, one of MCK’s larger minority shareholders requested

Graham reconsider his position and seek re-election. That shareholder believes that it will be

beneficial to minority shareholders for MCK to retain three independent directors (of a board of

directors of six) and also Mr McKenzie’s experience with the Company. As you know, Graham was

part of the Independent Directors’ Committee which led the Company’s response to the recent

takeover offer. Graham has therefore agreed to seek re-election today and if re-elected, his intention

would be to serve through until the Company’s 2026 annual meeting of shareholders.


This morning, the Board resolved to declare a dividend for 2024 of three (3) cents per share to all MCK

shareholders holding ordinary or redeemable preference shares. The dividend will be fully imputed and paid

to shareholders on 19 June. The Board felt that it was appropriate to declare a dividend for 2024 now that

there are no restrictions on doing so. We also took into account shareholder feedback in making our decision.


Management is strongly focused on delivering as profitable a result as it can in 2025. It is therefore very much

business as usual. On that note, I will now hand over to MCK’s Managing Director, Stuart Harrison.

.


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2025 ANNUAL SHAREHOLDER MEETING – REMARKS BY MCK’S MANAGING DIRECTOR


E ngā mana, E ngā waka, E ngā reo,

Ko Stuart Harrison ahau E rau Rangitira ma

Tēnā koutou Tēnā koutou Tēnā koutou katoa


Thank you all for joining our meeting today. We appreciate the time that you are giving to our team and our

business with your attendance. This year marks our 30

th

Anniversary – both as a Hotel Group and as a NZX

Listed entity – so for reference you will see some of the Annual Report covers spanning those years.

Colin has spoken about our 2024 annual results and I therefore want to look at some of the things that helped

us deliver those results as well as focusing on the current year, some of the challenges we are facing and how

we are dealing with them.

Market dynamics

I am often asked what I think of the uncertainty currently being generated from world markets and it is

something that we are monitoring closely.

We know that international tourism and accommodation generally have been a critical part of the New

Zealand economy for over forty years. As a country, we have seen tourism spending returning to pre-

pandemic levels and the official statistics from last year showed a 14.6 percent increase year-on-year to over

$44 billion. Anything that might impact the continued growth of visitor numbers, whether it be a global

economic downturn or another pandemic closing borders (hopefully not!) is something we keep a close eye on

and assess regularly.

Our sales force continues to do outreach to our global and local clients and they have met with positive

responses despite the current global uncertainty. I am encouraged that New Zealand’s reputation and

perception as a safe and attractive market for tourism and remains strong in the current volatile climate.

As a company, MCK remains committed to investing in its infrastructure and committed to growing our market

reach and market share. It was pleasing to see in last week’s Government Budget that there was some

recognition of tourism’s contribution to the country and some added resources to be applied to this sector.

We need an ongoing commitment from government – central and local – to work with us as an industry to

promote the country and to promote locations.


Current trading

Last year, I spoke about the international visitor numbers to New Zealand and the current state of the

markets. The good news is that the first quarter of this year saw a continuation of the growth we experienced

last year and has resulted in positive numbers.

What is now top of mind for us are the second and third quarters of this year. As an industry, the outlook is

subdued. Compared to the last two years, all market participants in tourism and accommodation are likely to

see the same patterns – weaker demand, increased competition for business and heavy pressure on margins

and profits due to continuing low domestic demand, a lack of any events to attract global parties to New

Zealand in our winter, and due to macro economic conditions.

As an industry we have the propensity to approach this by the cutting of room rates in an effort to obtain

access to the smaller pie on offer – but the reality is that this only weakens the operating performance with no


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increase in the quantity of people staying but a cheaper room rate. Great for the customer, not so good for the

investor!!

Our response to this is to up our game with more targeted marketing and clever management of our

inventories and revenue. Earlier this year, we welcomed our new Vice President of Sales & Partnerships Mel

Beattie to the company - Mel has been tasked with developing and implementing our sales strategies with a

particular focus to take us through this period and deepen our already strong relationships with our key clients

and customers.


My Millennium – fostering customer loyalty

An important element in attracting repeat visitors to our group, both in NZ and internationally, is our loyalty

programme, My Millennium. There has been a renewed effort to align and enhance our brand across the New

Zealand and global group landscape. This has seen in-room screens featuring videos with the MHR Global

brand video, along with hotel-specific videos. You may also have noticed in the hotel’s lobby as you came in, a

screen behind reception featuring the Global My Millennium Video.

For those guests – and shareholders - that sign up, there are various benefits such as complimentary Welcome

Gifts and discounts off Dining - whilst also accruing benefits for future stays here in New Zealand or across the

global network. Over the course of this year, our hotels will be encouraging guests to sign-up to My

Millennium at check-in so that they can start their journey of enjoying these benefits.


Product – completion of key refurbishments

Also top of my mind is the completion of our key refurbishment projects. You will recall that at previous

shareholder meetings I have said that we are in a Revive phase of our strategy and it was a priority to

complete projects at our key hotels in Queenstown, Rotorua and Bay of Islands to ensure that we could obtain

an uplift in revenue and to secure new clients.

As we have shown in our annual report, we are well on track with our plan. Over 390 rooms have been

refurbished in the last three years, and over 140 additional rooms are due to be completed in this financial

year – in total, this represents over 30% of our owned rooms in NZ.

A recent milestone was completion of the first stage of room refurbishments at Millennium Hotel Rotorua and

we are well advanced with the next stage. The difference has been reflected in very positive comments from

our clients and guests. Earlier this month there were ~1,200 delegates in Rotorua – with many of them visiting

our hotel - to attend TRENZ, a tourism event facilitating connections between New Zealand tourism operators

and international buyers, aiming to boost future tourism seasons.

We have also had similar positive feedback from our completed projects at Queenstown and the Bay of Islands

– where we have returned 40 rooms back into hotel operational inventory. Not only do these refurbishments

lift our standing in the market but it gives our employees a positive boost that they are working for a company

that is willing to invest in the hard product as well as our service.

As we continue to progress the refurbishment and upgrade of hotel properties, we are building the value of

our hotel and property portfolio, which grew to $1.1b last year.

Credit is due to our Director of Property Management Louise Borton and her team who have been looking

after a wide range of projects last year and into this year.


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Extending our boundary - Brisbane update

When considering our current trading, it is helpful to understand the comparison with the Brisbane market.

2024 saw us completing our first full year of operation at our 50% joint venture Sofitel Brisbane Hotel. The

landscape for hotel operations within Brisbane provides a contrast to what we encounter within New Zealand

and more specifically within Auckland.

Auckland has seen a significant increase in the quantity of hotel rooms (+35% in 4 years) as we saw a market

preparing for the opening of the NZ International Convention Centre and increased underlying demand. We

also see a seasonal drop in visitor arrivals over the winter months, hence the need to drive business and

attract visitors during this time.

Brisbane CBD, however, has consistent demand throughout the year – usually soft in Q1 during the holiday

season before settling into a consistency over the balance of the year and culminating in the hotel’s strong

conferencing facilities being fully utilised over the Q4 / Christmas lead up.

Earlier this year, the Sofitel Brisbane Hotel braced itself for Cyclone Alfred that was forecast to hit the

Queensland coastline. This saw a significant drop off in business as conferences and guests cancelled their

trips. Fortunately the storm didn’t hit the hotel or cause any significant property damage and many of the

conferences have rebooked.

One aspect the hotel (& Queensland Government) does well at is engagement with the multiple sporting

events that occur over the winter months with Super Rugby, A-League, NFL and AFL teams and supporters

frequenting the Hotel. This year is expected to be no different – and will have the heightened demand from

events such as NRL Magic Round, British & Irish Lions Rugby Tour and finishing with the England Cricket Ashes

Tour of Australia.


Expanding our footprint - The Mayfair Hotel, Christchurch

I do want to spend a bit of time talking about our acquisition of The Mayfair Hotel and how it fits into our

overall strategy.

Christchurch has always been an important market for us. At our peak before the Canterbury earthquakes, we

were obtaining around 20% of our overall revenue from our three Christchurch hotels, and, at one point, we

had five owned/ leased/ franchised hotels within the city. Not having a presence in Christchurch for a long

time was something that was affecting our business as a national chain.

Over the years, we had been exploring many options to return to Canterbury and The Mayfair is, in our view,

the right opportunity for us.

Already established in the luxury segment of the market and having a vibrant café in a sought-after location,

The Mayfair has already allowed us to talk to new clients who might not have considered MCK as their

preferred hotel partner previously but are keen to engage now.

We are very excited about the prospects and opportunities that this acquisition will give us. Work is being

done on rebranding the hotel to fit within our current brand portfolio and we are definitely looking forward to

showcasing the hotel in due course. Watch this space.


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Celebrating our people

Last year I spoke of improving and redesigning certain key elements of our employee experience. We have

since launched a vibrant set of key values that speak to what we are about, with this involving our staff in the

process of their development. Our Director of Human Resources, Lisa Maclean, and her team have succeeded

in expressing who we are and what is important to us as a hospitality business.

Our energy, passion and attention to detail are things that often make a difference to the guest experience

and in an exceptionally competitive market, these can be what makes and breaks a stay. The level of

employee engagement is pleasingly high and I hope you will take an opportunity to stay at one of our hotels to

see what makes MCK stand apart from the competition.


Australia update

Whilst I have already mentioned Brisbane, I would also like to mention Sydney. Long-time shareholders will be

pleased to note that we continue to sell down our interest at the Zenith Apartments in Sydney. During the

2024 year we sold 9 apartments leaving us with 22. These units are predominantly on the lower levels and 1-

bedroom units so more likely targeted toward first home buyers. Our remaining units are actively being

marketed and we expect to report 1 unit sold for the half year and are targeting a further 8 by the end of this

year.


OTHER

CDL Investments

CDL Investments New Zealand Limited (CDI), is 65% owned by MCK, and earlier today held its annual meeting

in which they outlined land acquisitions which have recently completed.

CDI have been carefully building up their development portfolio with work currently in progress with

subdivision consents, earthworks and titling of properties for sale which will provide a pipeline for future sales.

This includes 3 stages at Iona & Iona Terraces (Havelock North), Worsleys Road (Christchurch) and Highlands

Drive & Lucas Terrace (Nelson) – with these supplementing sections available in Prestons Park (Christchurch).

CDI is continuing to progress their work on the two Fast Track Projects at R2 Growth Cell in Hamilton and

Arataki Road in Havelock North.

The current environment continues to produce acquisition opportunities but the lack of infrastructure capacity

and new legislation impacts acquisition and development feasibilities.

Their update confirms that year to date the property market in New Zealand has been subdued and

management is implementing strategies to improve sales throughout the year.


Sustainability

Over a number of years we have made a concerted effort to focus on some base elements of sustainability

where guests can work with us in our sustainability initiatives. This has included encouraging guests to re-use

towels, removing single-use plastic bottles from conference facilities and hotel rooms. Increasingly there has

been a focus on replacing lightbulbs with LEDs and the providing of guest EV charging carparks.

Other highlights included our continued support of the Save the Kiwi Charity through our room servicing opt

out programme and 12 of our hotels maintaining their Qualmark Sustainable Business Silver status.


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These are all part of a transitional process and in 2023 we performed several measurements so as to

determine our emissions footprint with this forming our base year. Within 2024 we saw a 6% increase in

emissions across the business (compared to our 2023 base year), in part due to an increase in hotel occupancy

rates. Our direct emissions (from hotel gas and electricity use) are closely linked to our operations, so an

increase in guests corelates to an increase in emissions. This means we are tracking to continue to increase

emissions each year unless we scope and implement sustainability projects.

Following the appointment of our first Sustainability Manager in late 2024 we have put in place management

structures and groups to support internal decision-making and reporting, including a Sustainability Steering

group and Hotel Sustainability Champions network.

2025 will include further development of a Sustainability Strategy to set the direction and a road map for

delivering Sustainability across our business. Taking sustainability action within our business will not only

reduce our emissions, and minimise climate-related financial risk, it will respond to changing guest preferences

for brands who demonstrate that they care about the environment.


What’s next ?


We are continuing to accelerate growth initiatives – optimising our hotel network and exploring strategic

opportunities to expand our footprint in New Zealand and Australia. In addition, we will continue our

programme of refurbishments and upgrades to ensure our properties meet the expectations of our guests.


• Whangarei – we are currently refining the development proposition for a ~85 room hotel in

Whangarei. At this stage, the work has focused on the respective hotel amenity requirements as to

number/mix of rooms, restaurant and meeting areas, car-parking and structural requirements. We

have previously met with various local hapu representatives and Council and once we have settled on

some key elements we will be able to engage further.

• Surplus land for optionality – as we look across our portfolio, we are conscious that there are a

number of locations where we have unused buildings / hotel room blocks and surplus land. Work has

been carried out to assess the options available for the use of such areas and over the course of this

year we will continue to refine our thinking on these. This may lead to further development in

partnership with suitable parties or potential sale. We will keep you updated as we move forward

with any significant decisions.

• M Social Auckland and the Downtown Carpark – many people will be aware of details released by

both the Auckland City Council and Precinct Properties relating to the sale of the Downtown Carpark

and a pending development on that site by Precinct. Plans have been submitted to Council and are

going through the consenting process. There is no doubting that this will have an impact on our M

Social Hotel operations. Overall, we favour this redevelopment and believe it will have a positive

impact on this quarter of the Auckland CBD, but we have concerns in relation to the impact of the

project with aspects such as traffic management during development and final state, and how this

could adversely affect the hotel. We will continue to monitor this situation and look to work with

Precinct on the way forward.

• Acquisition strategy - hotels in general are increasingly being seen as an investment option. Recently

there has been the confirmed acquisition of a hotel located within one of Precinct’s buildings for

$180m – suggesting a value of ~$1.0m per hotel room. This has increased various expectations as to

respective hotels’ valuations and investment appetite for such. We have a careful and comprehensive

acquisition strategy and any hotel we add to our portfolio must meet a range of criteria including ROI,

location, business market mix – drawing on our Support Office resources - and brand fit within the

MHR branding.


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We continue to look for opportunities for appropriate hotels which would fit into our portfolio, noting

that within New Zealand there are several locations where we don’t have a hotel / brand presence, or

we should be looking to increase our presence.


Concluding remarks

I hope that this gives you some insights as to how we see our business and the world generally. We recognise

that there are still challenges in the market – and are not back to 2019 levels of business as a country or as a

business. As I highlighted earlier, the second and third quarters will be challenging for everyone in the tourism

and accommodation sectors. Everyone will be competing vigorously for business, and we will certainly be

doing what we can to defend our patch.

We have a clear strategy and clarity of purpose. Our focus is on ensuring that we have the best people and

product in place, for both the current market and as visitor numbers grow. This will drive our revenue, our

profit and value for our shareholders

My team and I remain determined to do what we need to do in order to keep our hotels front of mind and the

preferred choice in their markets. At the heart of all we do lies our unwavering commitment to delivering the

perfect guest experience. By investing for growth, our products and our people, we'll ensure our guests

continue to choose us as their preferred hotel provider. We know what we need to do and we are focused on

ensuring that we execute our plans to get the results we believe we can achieve.

Thanks to Ken Orr

Before I hand back to Colin, I would like to thank and acknowledge our Vice President Operations Ken Orr who

is standing down from that position having made the decision to relocate to the South Island for family

reasons.

Ken has been with MCK for over twenty years having started in Queenstown and became one of our most

experienced and knowledgeable General Managers having worked across our network including at Grand

Millennium Auckland at the height of the pandemic.

The Vice President Operations role is not an easy one and requires someone with an excellent knowledge of

hotel management and the ability to translate the intricacies of a lot of information into things people who

have no exposure to the sector need to understand.

Despite the Scottish accent, Ken has managed to corral, motivate and lead our diverse teams across the

country.

I would therefore like to acknowledge his contribution as the Vice President Operations. Luckily for us, he will

be staying with the group and has accepted the role of becoming the Hotel General Manager at Millennium

Hotel Queenstown so we will not lose his knowledge and expertise.

Thank you for your attention. I’ll now pass you back to Colin.

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