Operational Update – Q1 FY26

Market Announcement
15 July 2025
Q1 FY26 OPERATIONAL UPDATE
For the quarter ended 30 June 2025
Promisia Healthcare Limited (Promisia) (NZX: PHL) provides the following operational update for the
first quarter of FY26.
Occupancy Update – June 2025
Below is a summary of average occupancies across our facilities for June 2025 and the prior quarter-
end (March 2025). The table reflects facility-level care occupancy and highlights movements across
the Group.
Care facility June 2025 (%) March 2025 (%) Change
Golden View 97% 93% Increase
Ripponburn 96% 96% Stable
Ranfurly Manor 97% 97% Stable
Aldwins House 81% 85% Decrease
Nelson Street 59% 58% Increasing
Promisia Group

87% 87% Stable

Key Movements:
• Ranfurly Manor, Golden View and Ripponburn continue to perform strongly, each
maintaining care occupancy above 95%. These results reflect stable operational
performance and sustained demand across our regional facilities.
• At Nelson Street, our newly refurbished 20-bed dementia care wing only became
operational in June and is already contributing positively. The rest home is fully occupied,
and as of mid-July, three dementia beds are filled with further admissions scheduled. We
expect occupancy across the facility to continue building over the coming months.
• Aldwins House recently undertook a strategic reset to reinforce standards of acceptable
behaviour for both residents and their families. As a result, a small number of residents
exited the facility during May and June. Whilst this has temporarily reduced occupancy, the
response from the wider resident and family community has been overwhelmingly positive.
Staff have also reported a noticeable uplift in the facility’s overall culture. These changes
have positioned Aldwins House as a much more attractive and welcoming option for
prospective residents and their families, and have laid the foundations for sustainable
occupancy growth.

Care Suite and Apartment Sales Progress
Promisia continues to make good progress across its premium living portfolio, which includes both
independent apartments and full-service care suites.
Golden View – Apartments
• 18 of 19 apartments are currently occupied
• The remaining unit is under contract and expected to settle in August
Golden View continues to demonstrate strong and sustained demand, with each vacancy being
swiftly reoccupied.
Ranfurly Manor – Care Suites
• 57 care suites form the active ORA sales base (excluding five non-ORA care beds)
• 37 of 57 suites are now occupied, up from 29 at 31 March (65% vs 51%)
• 6 additional suites are currently under application or contract and expected to settle in the
near term
Unlike standard care rooms, care suites are premium, self-contained units that include a private
bedroom, ensuite bathroom, separate living area, and kitchenette. Held under an Occupational
Rights Agreement (ORA), they offer residents greater space, comfort, and the ability to remain in
place as their care needs increase.
This momentum reflects improving market awareness and demand for Promisia’s full-service care
offering. The care suites at Ranfurly support a wide range of resident needs — from assisted living
through to rest home and hospital-level care — and continue to be a key area of focus for further
growth in FY26.
Operational Leadership
Graeme Dodd commenced as Chief Operating Officer in May and has quickly embedded himself
across the business. His early focus has been on meeting with key people, improving the occupancy
growth strategy and aligning facility teams under a consistent framework of quality care, effective
systems, and strong financial performance.
In his first two months, Graeme has visited all sites multiple times, worked closely with facility
managers to identify key operational gaps, and implemented several quick wins — including
refreshed local marketing campaigns to support care suite sales, which are already showing results.
“It’s been fantastic to get around each of our facilities and meet with residents and also the people
behind the work. There’s a real opportunity here to build something cohesive, high-performing and
genuinely resident-focused.” — Graeme Dodd, Chief Operating Officer
Outlook
Promisia remains on track to deliver its FY26 strategy focused on operational execution, margin
uplift, occupancy growth and stability. The company reaffirms its full-year guidance for underlying
EBITDAF growth of more than 25%.

Authority for this announcement:
Francisco Rodriguez Ferrere – Chief Financial Officer, Promisia Healthcare Limited

For more information, please contact: Francisco Rodriguez Ferrere
Phone: +64 21 245 1801 or email: Francisco.rf@promisia.co.nz

About Promisia Healthcare
Promisia is a New Zealand based aged care and retirement living provider, with a focus on delivering
quality personalised care. Our aim is to be the aged care provider of choice in our communities. Our
facilities are located in well-established and well serviced towns and metropolitan areas. Our goal is
to profitably grow our business in a sustainable manner, delivering quality care to our residents,
peace of mind to their families and whanau, and excellent value to our villages, community and
shareholders. Promisia is listed on the NZX (NZX: PHL). http://www.promisia.co.nz.