Market Update

Gentrack Group Ltd | ARBN 169 195 751

Gentrack Group
17 Hargreaves Street, St Marys Bay Auckland 1011,
PO Box 3288, Auckland 1140, New Zealand
Ph: +64 9 966 6090 Email:
info@gentrack.com
www.gentrack.com


25 July 2025
Market Update
Gentrack Group Limited (NZX/ASX:GTK) has been informed by an Australian customer
that Gentrack is no longer part of a process aimed at replacing their current platform.
Whilst the financial impact of this does not warrant disclosure, out of caution we are
providing this update to our investors.

History shows that such replacement programs are lengthy and uncertain. We do not
expect this decision to negatively impact revenues either this financial year or next. We
remain confident of delivering our medium-term guidance of growing revenue at more
than 15% CAGR and a 15-20% EBITDA margin after expensing all development cost.

Following our full-year earnings announcement in November, Gentrack is planning an
Investor Day in the first week of December and we look forward to providing market
updates at that time.

About Gentrack
We are entering a new era, with utilities worldwide transforming to meet business and
sustainability targets. For over 35 years Gentrack has been partnering with the world’s
leading utilities, and more than 60 energy and water companies rely on us.
Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with
g2.0, an end-to-end product-to-profit solution. Using low code / no code, and
composable technology, g2.0 allows utilities to launch new propositions in days, reduce
cost-to-serve and lead in total experience.
https://www.gentrack.com

ENDS
Contact details regarding this announcement:
Anna Ellis
Company Secretary
Gentrack Group Limited
+64 9 966 6090