Earnings Guidance Upgrade and Q2 FY26 Operational Update

Market Announcement
15 October 2025
Q2 FY26 OPERATIONAL UPDATE AND EARNINGS GUIDANCE UPDGRADE
For the quarter ended 30 September 2025
Promisia Healthcare Limited (Promisia) (NZX: PHL) today announces an upgrade to its FY26 earnings
guidance, reflecting stronger-than-expected progress across key operational drivers.
Promisia now expects underlying EBITDAF of at least $6.1 million for FY26, representing more than
45% growth year-on-year (FY25: $4.2 million). This compares to our prior guidance of “in excess of
25%” growth.
The uplift is underpinned by continued improvement in occupancy across the Group, particularly at
Aldwins House, and ongoing care suite sales momentum at Ranfurly Manor.
The following update summarises key operational achievements for the quarter, including
occupancy performance, care suite progress, and the partnership with Hercules Health.

Occupancy Update – September 2025
Below is a summary of average occupancies across our facilities for September 2025 and the prior
quarter-end (June 2025). The table reflects facility-level care occupancy and highlights movements
across the Group.
Care facility September 2025 (%) June 2025 (%) Change
Golden View 98% 97% Stable
Ripponburn 93% 96% Decrease
Ranfurly Manor 94% 97% Decrease
Aldwins House 90% 81% Increasing
Nelson Street 63% 59% Increasing
Promisia Group

90% 87% Increasing

Group occupancy continued to trend upwards in Q2, reaching a new milestone of 90% on a monthly-
average basis for September. Golden View, Ripponburn and Ranfurly Manor remained relatively
stable over the quarter. Nelson Street lifted modestly as the dementia conversion programme
gained traction, averaging 63% for September and 66% at month end.
A new milestone at Aldwins House: the most material change for the Group came from Aldwins
House, which recorded the highest occupancy in its history, averaging 90% for September and 130
residents across 144 beds at month end.

As highlighted in our Q1 update, we implemented a reset at Aldwins House earlier this year to
reinforce acceptable standards of behaviour for both residents and families. The impact has been a
dramatic decrease in complaints and a noticeable lift in reputation leading to greater enquiries and
referrals. This turnaround is one of the most visible examples of our refreshed operational
leadership, underlining what disciplined culture change and consistent, high-quality care delivery can
achieve in a relatively short period. We expect momentum to continue toward a sustained 95% run-
rate.

Ranfurly Manor care suite sales progress
Continuing the momentum reported in Q1, we are making very good progress on the sales
programme for our care suites at Ranfurly Manor.
• 46 of 57 care suites are now occupied (81%), up from 37 (65%) at 30 June and 29 (51%) at 31
March.
• A further two suites are under application or contract, which would lift occupancy to 84%
once settled.
We are supporting this progress with targeted investment in the care suite wing — cost effective
upgrades to facades and common areas that improve presentation and create a more inviting
environment for current and future residents. This will help sustain demand and keep occupancy at
a high level over the long term.
Including both the care facility and care suites, Ranfurly has now reached more than 150 residents, a
new milestone that underlines its position as one of the region’s most desirable aged-care
communities.

Hercules Health partnership
In September, Promisia appointed Hercules Health as our resident management system partner.
Hercules is a New Zealand–designed platform built specifically for the aged care sector, providing
real-time care planning, operational analytics, and automated compliance reporting that improve
efficiency and collaboration across teams. The system streamlines clinical documentation while
delivering comprehensive data insights on occupancy, staffing metrics, and quality indicators.
We are working closely with founder and CEO Gillian Robinson-Gibb and COO Will Barnett on the
rollout, which has commenced at our Cromwell facilities (Golden View and Ripponburn) and is
already in place at our Feilding and Christchurch sites. This partnership is a key platform in our
operational excellence programme, reducing administrative burden, enhancing data-driven decision
making, and giving staff more time to focus on residents while strengthening quality outcomes
across our network.

Interim results timing
Promisia expects to release its HY26 interim results in mid-November 2025. The interim report will
provide fuller detail on occupancy growth, care suite sales momentum, and financial performance
for the first half, and will reaffirm the upgraded full-year guidance.

Francisco Rodriguez Ferrere, Chief Financial Officer, said: “At our AGM we set out five clear drivers
for earnings growth in FY26. Those levers are now firmly in motion and progress has been faster than
expected. We planned to lift operational performance through the first half; with Graeme Dodd on
board, we’re executing that plan at pace—record occupancy at Aldwins, continued care suite sales
momentum, and group occupancy now at 90%.
This gives us the confidence to lift our earnings guidance. We look forward to providing a more
detailed update on our half-year performance when we release our interim results in mid-
November.”

Authority for this announcement:
Francisco Rodriguez Ferrere – Chief Financial Officer, Promisia Healthcare Limited

For more information, please contact: Francisco Rodriguez Ferrere
Phone: +64 21 245 1801 or email: Francisco.rf@promisia.co.nz

About Promisia Healthcare
Promisia is a New Zealand based aged care and retirement living provider, with a focus on delivering
quality personalised care. Our aim is to be the aged care provider of choice in our communities. Our
facilities are located in well-established and well serviced towns and metropolitan areas. Our goal is
to profitably grow our business in a sustainable manner, delivering quality care to our residents,
peace of mind to their families and whanau, and excellent value to our villages, community and
shareholders. Promisia is listed on the NZX (NZX: PHL). http://www.promisia.co.nz.