TradeWindow Investor Presentation - Non-Deal Roadshow

Non-Deal Roadshow Investor Presentation
May 2026
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Investor Presentation2
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Investor Presentation3
Forwarder
Pre-Shipment
Inspector
Export PortCarrierImport Port
CustomsInsurer
Physical
Exporters’ Bank
Invoicing Platform
Financial
Document Courier
Customs
Information
Importers’ BankCorrespondent Bank
Document Courier
Key:
ExporterImporter
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Global trade is staggeringly complex
Cross-broader commerce worth billions isdependent on manual paper-based processes and legacy technology
Target
Customer

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Investor Presentation
989
Positioned to win
Introduction to TradeWindow
Select customers
Overview
•Founded in 2018, TradeWindow is an NZX-listed software company
providing mission critical software for exporters, importers, freight
forwarders and customs brokers
•Integrated platforms covering compliance, operations management,
data sharing, stakeholder collaboration, and visibility
•Customers include some of the world’s largest agriculture exporters,
freight forwarders and logistics providers
•Serves industries including dairy, meat, horticulture, seafood,
consumer products, manufacturing, and logistics
•Strong market position with more than 50% of New Zealand’s
primary industry exporters using TradeWindow software
•Positioned to capture share in the global US$59b trade and logistics
software market, estimated to grow at 10.5% CAGR
•Differentiated by AI innovation, modular product design, and
offshore development teams to accelerate speed and reduce costs
•One of the few providers accredited to issue Certificates of Origin in
Australia and New Zealand
$10.1m
March 26 ARR
25%
ARR CAGR since FY23
~95%
Recurring revenue
547
Customers
89%
Customer Retention
+EBITDA
FY27 Target
Key metrics
Freight forwarders
Shippers
4

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Investor Presentation5
Positioned to win
Investment highlights
2
3
4
1
5
6
7
Scalable platforms assisting global trade operators
AI solution to disrupt incumbent and transform global trade
Trusted by over 500 exporters and freight forwarders across various industries
Strong revenue growth with low concentration risk and minimal customer churn
Huge addressable market with multiple dynamics driving growth
Clearly defined and executable growth strategy
Highly experienced and motivated management team and board
Investor Presentation
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Increasing complexity associated with international trade is
driving demand for trade and logistics software
US$59B
TOTAL ADDRESSABLE MARKET
10.5%
CAGR
Source: Grok AI.
1
Huge addressable market with multiple dynamics driving growth
Large and growing addressable market

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Investor Presentation7
E-Commerce Expansion
Consumers are switching their buying
preferences to e-commerce channels and
demand faster and more reliable deliveries
Digital Transformation
Artificial intelligence (AI) can eliminate
manual data entry, repetitive tasks, and
leverage proprietary data
Supply Chain Resilience
Ongoing disruptions, such as port strikes,
trade conflicts, and capacity constraints,
have highlighted the need for adaptable
logistics strategies
Complex Regulations
Shippers and freight forwarders are
increasingly subject to customs regulations
which requires strict adherence to
documentation and security standards
Dynamic Environment
Macroeconomic events including the
imposition of tariffs can make it
challenging to navigate trade
regulations
1
Huge addressable market with multiple dynamics driving growth
Market exposed to multiple factors which continue to drive change and fuel growth

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Investor Presentation8
“ON- DEMAND MODEL”
OTMUS/T
ONE- TIME
Customers pay a one-time upfront
onboarding fee
Customers pay a monthly
subscription to access the solution
and store data
MODULE USER
TRANSACTION
Customers pay a fee per shipment
(transaction)
Shippers
Transaction fees are calculated per set of shipping documents created
or shared, respectively. The on-demand model allows shippers to
match costs with seasonal revenues
Freight Forwarders
Monthly subscription fees charged per module and the number of
users. The number of modules used by a customer will vary depending
on the breadth and complexity of their operations. E-commerce and
Origin operate an on-demand model
NUNMS/T
NUMBER OF USERS
Customers pay per user, per month
Customers pay a per module,
per month
NUMBER OF MODULES
TRANSACTION
Customers pay a fee per transaction
on either the E-commerce or Origin
modules
“ON- DEMAND MODEL”
2
Scalable platform assisting global trade operators
Simple revenue model charging customers based on a combination of modules, number of users and per transaction

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Investor Presentation9
TradeWindow is uniquely positioned to leap ahead of competitors
constrained by technology debt or capability gaps by offering an AI-
first solution
Key advantages for TradeWindow:
Agile innovation – with fewer constraints than competitors,
TradeWindow can move swiftly to develop and deploy AI-
first solutions
Acceleration potential – disruption opens pathways for
faster product iteration, strategic partnerships, and market
share growth
Market alignment – TradeWindow is ready to meet the
rising demand from freight forwarders seeking advanced,
cost-effective solutions to sharpen their competitive edge
TECH ENABLED SERVICE
SAAS SOLUTION
AI- FIRST SOLUTION
SHIPPER FOCUSED SOLUTIONSFORWARDER FOCUSED SOLUTIONS
BSM
2
EDISOFT
IMPEXDOCS
1
MAGAYA
TW
AI FREIGHT
WISETECH
YOJEE
KEY
Owned by WiseTech Global
EXPEDIENT
(E2OPEN)
3
Emerging competitor which does
not currently have a competing
solution in A/NZ
3
AI solutions disrupting incumbents and transforming global trade
TradeWindow’s product, Freight.AI challenging incumbents
1.ImpexDocs was acquired by WiseTech Global in January 2025
2.BSM Global was acquired by WiseTech Global in December 2024
3.E2Open (including Expedient) was acquired by WiseTech Global in August 2025

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Investor Presentation10
Shipment coordination
Auto-scheduling, pickups, carrier
bookings, route optimisation
Exception handling
Flags issues and initiates
corrective actions
Data intelligence
Extracts, validates and
formats trade data
AI POWERED WORKFLOWS
CUSTOMER BENEFITS
Reduce overheads
Scale with efficiency, eliminate manual
intervention, and prevent errors
Resilience planning
Contingency frameworks and
service level guarantees
Predictive analytics
Demand planning, benchmarking
and data insights
3
AI solutions disrupting incumbents and transforming global trade
AI powered workflows elevate the role of the human operator to focus on high impact activities

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Investor Presentation11
Note, logos don’t necessarily correspond to top customers.
Shippers
(Importers/Exporters)
Freight Forwarders
4
Trusted by over 500 global trade operators across various industries
A selection of customers which include some of Australasia’s most prolific shippers and freight forwarders

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Investor presentation12
Annual
Recurring
Revenue
$10.1m
ARPC per annum
(Freight
Forwarders)

Up 22%
$13,904
Gross Margin
Customer
retention rate
89%
Internally
developed software
(FreightAI)
Note, all comparisons are against year ended 31 March 2025 (FY25) unlessotherwise
indicated.
Annual Recurring Revenue is calculated using subscription revenue for March 2026 and
the monthly average of transaction revenue for Q4 FY26 annualised.
Up 3 ppt on Q3 FY26
Up 2 ppt on FY25
Up 47% on Q3 FY25
Trading revenue
Up 20%
$9.6m
ARPC per annum
(Shippers)

$30,352
Up 27%
547
Customers
Up 17%
63%
$661
Down 7 on FY25
Key performance indicators – Year ended 31 March 2026 (Q4 FY26)
(Unaudited)
5

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45%
51%
4%
New ZealandAustraliaOther
Investor Presentation13
5
Trusted by over 500 global trade operators across various industries
New Zealand our foundation, Australia our growth engine
Customers by
Country
Revenue by Country
54%
43%
3%
New ZealandAustraliaOther

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Investor Presentation14
Transactional revenue
•TradeWindow generates transactional revenue each time a customer either
creates or shares a set of trade documents
Subscription revenue
•Customers pay monthly, quarterly, or annual subscription fees to access
solutions
•The amount of fee varies depending on the number of solutions subscribed
for and the number of users
Installation revenue
•TradeWindow earns one-off set up fees that vary depending on the level of
service and complexity of installation
Service revenue
•TradeWindow charges for ad-hoc customisation and enhancement requests
Recurring revenue
53%
Revenue
Composition
1
3%
42%
1. Based on actual unaudited trading revenue for the full year ended 31 March 2026
Revenue diversity with low concentration risk and customer churn
Trading revenues highly predictable with 94% re-occurring
2%
95%
Transactional
revenue
Subscription
revenue
Recurring
revenue
Service
revenue
Installation
revenue
5

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Retained customers
Ceased customers
15
Note:
1.FY26 year ending 31 March 2026
2.Nine months ending 31 December 2026
11%
Investor Presentation
Customer
retention
1
Revenue diversity with low concentration risk and customer churn
High quality, diverse and predictable recurring revenues
Top CustomerCustomers 2-5
Customers 6-10Other
Customer
concentration
2
89%
4.7%
11.3%
7.0%
77.0%
5

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16Investor Presentation
6
Clearly defined and executable growth strategy
Growth from product and international expansion
Increase spend from existing
customers
•Broaden usage of TradeWindow software through cross-sell and up-sell
initiatives
•Expand features and functionality to increase solution stickiness and value
Expand product offering
•Incremental investment in Freight.AI, a modular, AI-first freight and logistics
operating system
•Modular architecture and scalable infrastructure enable fast onboarding of new
customers
Increase market penetration
•Accelerate growth in Australasia through expanded sales and marketing
•Establish partnerships with industry bodies to strengthen brand and drive
referrals
International expansion
•Build scalable presence beyond Australasia, targeting USA and UK
•Capital efficient low-risk geographical expansion through value accretive
acquisitions targeting established solutions for shippers and freight forwarders
Realising efficiencies in
current business structure
•Pursue targeted acquisitions to expand customer base, enhance capability, and
accelerate entry into new markets
•Leverage acquisitions to create cross-sell and up-sell opportunities for existing
customers

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Our product development priorities
Dewald Janse van Rensburg
Acting Chief Executive Officer
7
Highly experienced and motivated management team
Experienced and aligned management team ready to deliver growth strategy
Kerry Friend
Executive Director
Kerry co-founded TradeWindow and was
the inaugural CFO. He has three decades
of financial management experience. He
started his career with EY Wellington
before following a career across Asia
primarily in the media and entertainment
sector. Kerry has previously held senior
finance positions with Take-Two
Interactive Software (Singapore), Jupiter
TV (Japan), Bloomberg (Japan) and News
Corporation (Japan). He is a current
director of Northpower and Northpower
Fibre.
Andrew Balgarnie
Chief Strategy Officer
Andrew joined TradeWindow in November
2019. He is an experienced business
strategist, deal maker, and problem solver.
Andrew has a background in planning,
strategy, corporate finance and
consultancy. He has a proven track record
for delivering complex transactions
including the procurement of NBN Co’s
satellite network. Andrew has a Bachelor
of Business Studies in Accounting from
Massey University and an MBA from the
Australian Graduate School of
Management. He also serves as the
Company Secretary and is a member of the
Institute of Directors New Zealand.
Deidre Campbell
Chief Financial Officer
Deirdre joined TradeWindow in February
2020. Prior to this, she was Group CFO of
Methven Limited. Deidre has extensive
experience in leading and building teams,
policy and processes in finance and
governance to support and enable
business through publicly listing, mergers
and acquisitions and international growth.
Deidre holds a Bachelor of Accounting
from Auckland University of Technology
and Wintec – Waikato Institute of
Technology. She is also a member of the
Chartered Accountants Australia and New
Zealand.
Investor Presentation
17
Dewald joined TradeWindow in December
2019 and brings more than 20 years’
experience in corporate and commercial
law. Before joining the company, he
served as Registrar at the University of
Zululand, overseeing governance and
compliance across more than 40
institutional committees. He has held
directorships on multiple boards, holds a
BProc and an LLM in International
Corporate Finance Law, and is currently
completing a Doctorate in Business
Administration.
Johan Oliver
Chief Delivery Officer
Johan joined TradeWindow in June 2022,
bringing over 30 years’ experience across
telecommunications, IT infrastructure, and
software development. He has held
engineering, solutions architecture, and
managerial roles at Vodafone, Umbrellar,
Newfold Digital, and 9 Spokes. Across
these roles Johan built a reputation for
deep technical expertise, operational
discipline, and the ability to lead
high-performing teams through complex
technology environments.

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Investor Presentation18
Alasdair MacLeod
Independent Chair
Alasdair joined the board in October
2021 and was appointed Chair at
that time.
Phil Norman
Independent Director
Phil joined the board in October
2021.
AJ Smith
Director
Kerry Friend
Executive Director
Former Partner at Deloitte and Chair
of NZX listed Napier Port and the
Hawkes Bay Chapter of Export NZ.
Alasdair is current Chair of
SilverStripe, Kotahi Engineering
Studio, Director of Nexia Hawkes
Bay, and independent member of
the Board Appointments Committee
for IHC New Zealand.
Experienced technologysector
executive, capital markets advisor
and independent director with
extensive governance experience
across NZX and ASX listed
companies. Phil was the founding
Chairman for Xero, and formerly on
the board of TASK Group (formerly
Plexure Group), Straker Translations,
and Just Life Group.
AJ Smith co-founded TradeWindow
and was CEO until April 2026. He
has a track record of innovation and
investment in successful rapid-
growth companies including
MediFin, GreenFin and Bonds Africa
(South Africa) and Commonwealth
Finance Group (Switzerland). With a
strong belief in building high-
performance teams, AJ is an active
executive member of the Young
Presidents Organisation.
Kerry co-founded TradeWindow and
was the inaugural CFO. He has three
decades of financial management
experience. He started his career
with EY Wellington before following
a career across Asia primarily in the
media and entertainment sector.
Kerry has previously held senior
finance positions with Take-Two
Interactive Software (Singapore),
Jupiter TV (Japan), Bloomberg
(Japan) and News Corporation
(Japan). He is a current director of
Northpower and Northpower Fibre.
Our board of directors
7

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Q&A

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Thank you
TradeWindow Contact
Andrew Balgarnie
Chief Strategy Officer
TradeWindow
+64 275 594 133
andrew@tradewindow.io