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Investor Presentation

Investor Presentation18 August 2020MHJConsumer Discretionary

FY20 RESULTS

DISCLAIMER
Certain statements in this announcement constitute forward-looking statements. Forward-looking statements are statements

(other than statements of historical fact) relating to future events and the anticipated or planned financial and operational

performance of Michael Hill International Limited and its related bodies corporate (the Company). The words “targets,”

“believes,” “expects,” “aims,” “intends,” “plans,” “seeks,” “will,” “may,” “might,” “anticipates,” “would,” “could,” “should,” “continues,”

“estimates” or similar expressions or the negatives thereof, identify certain of these forward-looking statements. Other forward-

looking statements can be identified in the context in which the statements are made. Forward-looking statements include,

among other things, statements addressing matters such as the Company’s future results of operations; financial condition;

working capital, cash flows and capital expenditures; and business strategy, plans and objectives for future operations and

events, including those relating to ongoing operational and strategic reviews, expansion into new markets, future product

launches, points of sale and production facilities.

Although the Company believes that the expectations reflected in these forward-looking statements are reasonable, such

forward-looking statements involve known and unknown risks, uncertainties and other important factors that could cause the

Company’s actual results, performance, operations or achievements or industry results, to differ materially from any future

results, performance, operations or achievements expressed or implied by such forward-looking statements.

Such risks, uncertainties and other important factors include, among others: global and local economic conditions; changes in

market trends and end-consumer preferences; fluctuations in the prices of raw materials, currency exchange rates, and interest

rates; the Company’s plans or objectives for future operations or products, including the ability to introduce new jewelleryand

non-jewelleryproducts; the ability to expand in existing and new markets and risks associated with doing business globally and,

in particular, in emerging markets; competition from local, national and international companies in the markets in which the

Company operates; the protection and strengthening of the Company’s intellectual property rights, including patents and

trademarks; the future adequacy of the Company’s current warehousing, logistics and information technology operations;

changes in laws and regulations or any interpretation thereof, applicable to the Company’s business; increases to the Company’s

effective tax rate or other harm to the Company’s business as a result of governmental review of the Company’s transfer pricing

policies, conflicting taxation claims or changes in tax laws; and other factors referenced to in this presentation.

Should one or more of these risks or uncertainties materialise, or should any underlying assumptions prove to be incorrect, the

Company’s actual financial condition, cash flows or results of operations could differ materially from that described herein as

anticipated, believed, estimated or expected. Accordingly, you are cautioned not to place undue reliance on any forward-looking

statements. Accordingly, you are cautioned not to place undue reliance on any forward-looking statements, particularly in light

of the current economic climate and the significant volatility, uncertainty and disruption caused by the COVID-19 pandemic.

The Company does not intend, and do not assume any obligation, to update any forward-looking statements contained herein,

except as may be required by law. All subsequent written and oral forward-looking statements attributable to us or to persons

acting on the Company’s behalf are expressly qualified in their entirety by the cautionary statements referred to above and

contained elsewhere in this presentation.

2

CEO and CFO FY20 Update
•FY20 Performance Overview

•FY20 Strategy Execution

•FY20 Financial Summary

•Financial Snapshot

•Key Performance Results

•Impact of COVID-19: Store Trading Days

•FY20 Financial Results

•Group Results

•Retail Segment Results

•Digital Growth

•Strategy Update –Emphasis on Growth and Margin

•Appendices

3

Michael Hill International Limited

FY20 Performance Overview
4

Strong retail fundamentals embedded within a disciplined framework providing a

robust platform to enable a true omni-channel customer experience

•Building on strong heritage foundations -evolving into a modern,

differentiated, omni-channel jewellery brand

•Strong sales performance across the first three quarters and taking market

share, Q1: +11.9%; Q2: +4.0%; Q3 (9wks): +3.1%

•The business was tracking to achieve increased year-on-year EBIT prior to

COVID-19, with same store sales at +5.7% for the first eight months and

FY20H1 underlying EBIT of $31.6m

•At the end of March, all Michael Hill stores were temporarily closed as the

company prepared to navigate a global pandemic -estimated impact on

revenue of at least $80m to June year end

•Stores progressively reopened through May and June in all markets

•FY20 was a year of strategic foundations, with the launch of many key

initiatives including a new retail operating model, our first foray into loyalty,

trialling laboratory grown diamonds and a raft of digital developments

FY20 Strategy Execution
5

Unwavering Focus on Costs

•Optimised retail and support office structures

•Decisive cash preservation and cost

management throughout COVID-19 store

closure period and beyond

•Consolidation of repairer network, delivering

lower costs and improved customer experience

•Improved relationships and commercial terms

with suppliers

•Significant progress on credit partnerships

Loyalty

•Online roll-out in October 2019

•To date over 200,000 members

•Delivering higher ATV and gross margin

•Member pricing attracting new customers and

increasing gross margins

•Building customer insights and segmentation

customer ability

Digital-Explosion

•Enhanced website with improved customer

experience, checkout process and navigation

•Launch of virtual appointments, virtual sales

and virtual “try ons”

•Direct selling from social media platforms and

digital catalogues

•Delivering 54.7% growth in FY20, digital now

represents 5% of sales (FY19: 2.8%)

•Digital sales increased by greater than 200%

during COVID-19 store closure period

Retail Fundamentals

•Launch of new retail incentive scheme

delivering positive early results and improved

gross margins

•Deployed customer satisfaction program (NPS)

•Completion of our cloud enabled ERP platform

to optimise inventory and store profiling

•New Operating model embedded across

Merchandise, Marketing, Digital and Retail

Operations

•Increased emphasis on in-store execution

FY20H1 Financial Snapshot
•Positive same store sales growth momentum continued

throughout the year until COVID-19:

oFY20Q1: AU +6.3%, NZ +9.8%, CA +13.4%

oFY20Q2: AU +1.4%, NZ +4.8%, CA +1.0%

oFY20Q3 9wks: AU +1.8%, NZ +3.5%, CA -1.0%

•FY20H1 underlying EBIT growth of 6.9% to $31.6m,

driven by increasedrevenue and reduction in costs

•FY20H2 EBIT eroded by COVID-19 store closures

•Continued focus on costs and retail disciplines delivering

results

•Active inventory management program continues

•Disciplined cash management

•AASB 16 Leases was adopted on 1 July 2019 –see

AppendixA

6

FY20FY19Change

Revenue$492.1m$569.5m-13.6%

Underlying

Trading

1

EBIT

$25.7m$34.6m-25.8%

Full Year

Dividend

1.5c

*

4.0c-2.5c

Inventory$178.7m$179.5m-$0.8m

Net

Cash/(Debt)

$0.5m

**

($24.8m)+$25.3m

1

Underlying Trading EBIT is statutory EBIT adjusted for employee restructure costs,

direct incremental expenses relating to COVID-19, and certain non-cash items on a

pre-AASB 16 Leases basis. Please refer to page 8 of the Directors’ Report for a detailed

explanation.

*

Payment of AU1.5c FY20 interim dividend has been deferred.

**

Excludes rental accruals of $13.1m at financial year end.

FY20 Financial Snapshot

7
1

Underlying Trading EBIT (non-IFRS and unaudited) is statutory EBIT adjusted for employee restructure costs, direct incremental expenses relating to COVID-19, and

certain non-cash items on a pre-AASB 16 Leasesbasis. Please refer to page 8 of the Directors’ Report for a detailed explanation.

2

Adjusted same store sales reflect sales through store and online channels on a comparable trading day basis and are non-IFRS andunaudited .

6.3%

G RO U P SA ME STORE

SA L E S

60.6%

GROUP

GRO S SM A RGIN

FY19: 62.0%

17

S TO R E S

C LO S E D

37.3%

B R A N D E D

C O L L E C T I O N S A L E S

FY19: 3 2 . 5 %

FY20 Key Performance Results

+2.7%

GROUP

ADJUSTED

2

SAME STORE SALES

GROWTH

+0.1%

AUSTRALIA

ADJUSTED

2

SAME

STORE SALES

GROWTH

+2.4%

NEW ZEALAND

ADJUSTED

2

SAME

STORE SALES

GROWTH

+2.3%

CANADA

ADJUSTED

2

SAME

STORE SALES

GROWTH

$24.7m

D I G I TA L S A L E S

+ 5 4 . 7 %

FY19: $ 1 6 . 0 m

$25.7m

UNDERLYING TRADING

1

EBIT

FY19: $34.6m

1

S TO R E

O P E N E D

FY20H1 Financial Snapshot
8

Impact of COVID-19: Store Trading Days

•COVID-19 store closure periods:

•AU: from 24 March for 5 to 10 weeks

•NZ: from 24 March for 8 to 9 weeks

•CA: from 20 March for 10 to 13 weeks

•Australia progressively opened from May,

with the store closure period representing

~15% of the year

•NZ stores opened in two tranches on 16 May

and 23 May, with the store closure period

representing ~16% of the year

•Canadian stores opened from Western to

Eastern provinces over a five week period

commencing in June, with the store closure

period representing ~23% of the year

•Refer Appendix B for CY19 v FY19 earnings

comparison

9
•Group revenuedecreased by 13.6%, largely due to COVID-19 store closures

•Estimated impact of COVID-19 store closure period ~$80m of revenue

•Adjusted

2

same store sales up 2.7%

•Digital sales increased by 54.7% to a record $24.7m (FY19: $16.0m)

•Gross margin decline largely attributable to foreign currency headwinds

•No final dividend; interim dividend of AU1.5cents per sharedeferred

For theyear endedAUD28-Jun-2030-Jun-19Change

Revenue492.1m569.5m

-13.6%

Grossprofit298.2m353.0m

-15.5%

Underlying Trading

1

EBIT25.7m34.6m

-25.8%

Underlying Trading

1

EBITas a % ofrevenue5.2%6.1%

-90bps

StatutoryEBIT14.1m21.1m

-33.3%

Statutory EBIT as a % ofrevenue2.9%3.7%

-80bps

Gross profit as a % ofrevenue60.6%62.0%

-140bps

Total storesopen290306

Group Results

Group Results

10
For the year endedAUD28-Jun-2030-Jun-19Change

Revenue266.6m313.6m-15.0%

Gross profit161.0m194.1m-17.0%

EBIT**27.4m32.9m-16.7%

EBIT as a % of revenue10.3%10.5%-20bps

Gross profit as a % of revenue60.4%61.9%-150bps

Total stores open155168

R E TA I L SEG M E N T

•Revenue declined by 15.0%,largely due to temporary COVID-19 store closures and the

permanent closure of 13 under-performing stores

•Estimated impact of COVID-19 store closure period ~$40m of revenue

•Adjusted

2

same store sales marginally improved by 0.1%

•Digital sales increased to a record $14.5m (FY19: $11.0m)

Michael Hill Australia

** Pre-AASB 16Leases

11
R E TA I L SE G M E N T

•Revenue declined by 11.1%,largely due to temporary COVID-19 store closures

•Estimated impact of COVID-19 store closure period ~$16m of revenue

•Adjusted

2

samestore sales increased by 2.4%

•Digital sales increased to $3.6m (FY19: $2.3m)

•New Zealand remains the most profitable market

For theyearendedNZD28-Jun-2030-Jun-19Change

Revenue106.7m120.1m-11.1%

Gross profit63.6m73.0m-12.8%

EBIT**21.1m24.1m-12.7%

EBIT as a % of revenue19.7%20.1%-40bps

Gross profit as a % of revenue59.6%60.8%-120bps

Total stores open4952

Michael Hill New Zealand

** Pre-AASB 16Leases

12
R E TA I L SE G M E N T

•Revenue declined by 16.8%,largely due to temporary COVID-19 store closures

•Estimated impact of COVID-19 store closure period ~$24m of revenue

•Adjusted

2

same store sales increased by 2.3%

•Digital sales increased by 125% to $6.0m (FY19: $2.7m)

•Canada remains acore profit growth opportunity

For theyearendedCAD28-Jun-2030-Jun-19Change

Revenue110.8m133.1m-16.8%

Gross profit64.0m80.7m-20.7%

EBIT**(2.4m)9.8m-124.6%

EBIT as a % of revenue(2.2%)7.4%-960bps

Gross profit as a % of revenue57.8%60.6%-280bps

Total stores open8686

Michael Hill Canada

** Pre-AASB 16Leases

FY20H1 Financial Snapshot
•FY20Q4 delivered a surge in digital sales as customers

embraced online shopping channels, with all digital sales now

representing 5.0% of total sales (FY19: 2.8%)

•The Company delivered a number of key digital initiatives to

meet our customers’ evolving needs:

oVirtual Appointments

oVirtual Selling

oMichael Hill Connected

oShoppableCatalogue

oProactive Chat

oShoppableInstagram Feed

oWeChat Mini

•In conjunction with the initial online launch of our loyalty

program, Brilliance, in October, our digital platform has seen

a 50% lift in conversion rate during the year

13

Digital Growth

The above graph represents Michael Hill website sales only and excludes Emma & Roe product.

14
Strategy Update -Emphasis on Growth and Margin

15
Strategy Update -Emphasis on Growth and Margin

Omni-Channel Opportunities

•Roll-out of “click and collect” and “click and reserve”

•Develop “ship from store” capabilities

•Expand marketplace sales opportunities (Iconic, WeChat)

•Personal in-store and online jeweller appointments, and contactless collection capability

•“Drop ship” capabilities with key vendor partnerships

•Bespoke customisable product –digital “ring builder”

Digital-First

•Leverage our loyalty program, Brilliance,for targeted sales strategies and increased margins

•Continual enhancements of site user experience and navigation

•Roll-outs of: virtual selling globally; new payment platforms; customer-centric delivery capabilities

•Continue to pivot marketing investments into more efficient digital channels

•Launch new pure play digital brand in Australia -medleyjewellery.com.au -an aspirational and

attainable on-trend jewellery offering

Building on Retail Fundamentals

•Leverage loyalty program data to drive segmentation and personalisation to grow repeat

purchasing customers and lift margins

•Embed new retail incentive scheme, increasing profitable sales and reinvigorating retail store

culture

•Customer satisfaction program driving greater insights and operational opportunities

•Space planning initiative to optimise store capacities and layouts, creating enhanced customer

experience and sales

16
Strategy Update -Emphasis on Growth and Margin

Cost Conscious Culture

•Disciplined fiscal mindset as a pillar of company culture

•Implement global supply chain strategy to deliver significant operational efficiencies and cost

benefits

•Maintain cash preservation focus, while continuing to optimise inventory levels

•Prioritised capital management program

•Optimisation of store network continues, in conjunction with omni-channel strategy

•Labour efficiencies from new dynamic rostering and improved store data capabilities

Product Evolution

•Optimised merchandise structure with enhanced capabilities

•Range and assortment rationalisation strategy aligned to refreshed product newness calendar and

higher inventory turns

•Leverage new ERP platform: right product, right store, on time, and a focus on marginmix

•Continue to enhance higher margin product offerings (eglaboratory created diamonds) and

Branded Collections

•Further develop strategic vendor partnerships driving improved margins and inventory outcomes

Canadian New Frontiers

•New retail leadership structure delivering on retail fundamentals

•Canadian productivity remains a genuine near term opportunity with ~ 8% increase in FY20H1

•Execute Canadian third party supply chain solution to accelerate store replenishment and support

omni-channel initiatives

•Reset and commercialise Canadian credit solution and potential credit book divestment

•Explore new capital light growth channels, both digital and physical

17
medleyjewellery.com.au

Born and led by the team at Michael Hill, Medley’s core purpose is to inspire true confidence

and effortless style, backed by its aspirational and attainable on-trend jewellery offering

Questions and Answers

19

Key Points:
-Adopted modified retrospective approach from

1 July 2019. No restatement of prior year

comparatives required

-Lease rental expenses have been replaced by

depreciation on right-of-useasset and interest

on lease liability

-No impact on:

-Cash earnings andcashflow

-Debt covenants and facility headroom

-Note 2 in the full year consolidated financial

statementsprovides detailed information on

the adoption.

20

Appendix A: AASB 16 Leases Impact

(AUD million)

FY20

Stat

Impact of

AASB 16

FY20

pre-AASB 16

FY19

pre-AASB 16

Change

pre-AASB 16

Revenue492.1492.1569.5(13.6)%

Cost of sales(193.9)(193.9)(216.5)(10.4)%

Gross profit298.2298.2353.0(15.5)%

Employee benefits expense(149.2)(149.2)(163.2)(8.6)%

Occupancy costs(14.4)(42.5)(56.9)(60.6)(6.0)%

Marketing expenses(28.9)(28.9)(33.7)(14.3)%

Selling expenses(18.7)(18.7)(24.7)(24.1)%

Other income/(expenses)(17.3)(17.3)(30.3)(43.0)%

EBITDA69.7(42.5)27.240.5(32.9)%

Depreciation and amortisation

expenses

(55.6)37.0(18.6)(19.4)(3.8)%

EBIT14.1(5.6)8.521.1(59.6)%

Finance expenses(9.6)7.6(2.0)(2.3)(14.7)%

Profit before tax4.52.16.618.8(65.1)%

Income tax expense(1.4)0.0(1.4)(2.3)(38.3)%

Net profit after tax3.12.15.116.5(68.9)%

FY20H1 Financial Snapshot
21

Appendix B: Earnings Comparison

Estimated revenue impact due to COVID-19 store closures for each jurisdiction:

•Australia ~$40m

•New Zealand ~$16m

•Canada ~$24m

FY20H1FY19H2Calendar

Year 2019

FY19Variance

CY19 v

FY19

Revenue$329.6m$254.1m$583.7m$569.5m+2.5%

Gross Profit$203.4m$150.5m$353.9m$353.0m+0.3%

Underlying EBIT$31.6m$5.0m$36.6m$34.6m+5.8%

To assist analysts and investors in understanding a very complexyear

Table: Comparison of FY19 to Calendar Year 2019

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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