Change of role for Nicole Forster

Media release – October 16, 2020

Change of role for Nicole Forster


Ryman Healthcare’s Chief People & Technology Officer Nicole Forster is changing roles.
Chief Executive Gordon MacLeod said Nicole would be standing down as Chief People &
Technology but would be continuing to work on specific projects for the board and chief
executive of Ryman Healthcare.
Nicole had made a large contribution to Ryman since she joined in 2011.
Some of her key achievements include setting up and developing a dedicated HR function
and establishing the Ryman Academy to deliver a tailored leadership and people
development programme.
“Nicole was our first dedicated HR resource when she started just after the Christchurch
earthquakes,’’ Gordon MacLeod said.
“Since then we have tripled our workforce to more than 6000 employees and Nicole has
been there every step of the way, providing HR leadership and playing a key role in
developing and improving our culture as we have grown. Team engagement is at record
levels, which is a testament to her work.
“She’s also overseen our largest IT transformation project, myRyman. The team has rolled
out thousands of devices to all our care rooms, which has helped increase the quality of
care we deliver.
“Nicole’s an innovative and creative thinker and has been a key advisor to me, the board
and the rest of the team over the years. She is always determined to get results, but in a
kind way.’’
Nicole Forster said it has been a privilege to be a part of an incredibly successful and
purpose driven organisation that has a unique culture which truly feels like a family.
“I’ve been given such wonderful opportunities in my time at Ryman, it is truly a place where
you can grow and achieve your potential like nowhere else.
It’ll be great to be able to continue to work on a couple of key projects for Ryman while I
also pursue a couple of personal projects that are very special to me.’’

Her role has been split into two. Andrew Crerar has been named Head of People &
Culture, and Rick Davies has taken over as Head of Technology & Innovation.
“One of Nicole’s strengths is that she is a shrewd recruiter who is great at spotting talent
and developing people,’’ Gordon MacLeod said.
“Andrew and Rick are both talented individuals and we are in a good position to continue to
grow and develop in both these areas.’’


About Ryman Healthcare:
Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies.
The company owns and operates 39 villages which are home to more than 11,700 residents
in New Zealand and Australia, and Ryman employs 6,000 staff.
Contacts:
For further information, photos, interviews or comment please contact Corporate Affairs
Manager David King on 03 366 4069 or 021 499 602 or email
david.king@rymanhealthcare.com

For investor relations information contact Michelle Perkins, Investor Relations Manager, on
027 222 9684 (+64 27 222 9684) or email michelle.perkins@rymanhealthcare.com