Air New Zealand Investor Update (Op Stats) – June 2021

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Contents
• June 2021 traffic highlights
• Operating statistics table
• Recent market announcements and media releases


June 2021 highlights















Group traffic summary
20212020
% *+
20212020
% *+
Passengers carried (000)901430149.8%8,64913,525(36.1%)
Revenue Passenger Kilometres(m)732329165.4%5,90829,568(80.0%)
Available Seat Kilometres (m)1,124557140.7%10,30436,335(71.6%)
Passenger Load Factor (%)
65.2%59.1%6.1 pts57.3%81.4%(24.1 pts)
Ye a r-to-da te RASK
1
Group31.5% 31.7%
Short Haul20.3% 20.2%
Long Haul(34.8%)(33.7%)
JUNE
% change in reported RASK
(incl. FX)
% change in underlying RASK
(excl. FX)
FINANCIAL YTD
* % change is b ased on numb ers prior to rounding.
Please note that the availab le seat kilometre (capacity) numb ers included in the tab les within this disclosure do not include any cargo-only
flights. This is b ecause these capacity numb ers are used to calculate passenger load factors and passenger RASK
+ The month's percentage movements have b een adjusted on a daily weighted average b asis. The adjustment takes into
account the difference in days for the accounting month of June 2020 (37 days) compared with June 2021 (31 days). This is
b ecause Air New Zealand operates on a 4,4,5 accounting calendar b ut closes the annual accounts on 30 June.
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Reported RASK (unit passenger revenue per availab le seat kilometre) is inclusive of foreign currency impact, and
underlying RASK excludes foreign currency impact.
2 August 2021

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Operating statistics table


GroupJUNEFINANCIAL YTD
20212020% *+
2021
2020
% *
Passengers carried (000)901
430149.8%
8,649
13,525(36.1%)
Revenue Passenger Kilometres(m)732329
165.4%
5,908
29,568
(80.0%)
Available Seat Kilometres (m)1,124
557140.7%10,304
36,335
(71.6%)
Passenger Load Factor (%)65.2%59.1%
6.1 pts
57.3%81.4%
(24.1 pts)
Short Haul TotalJUNEFINANCIAL YTD
20212020% *+ 20212020
% *
Passengers carried (000)
896422153.6%8,57711,823(27.5%)
Revenue Passenger Kilometres(m)690241241.7%5,20812,817(59.4%)
Available Seat Kilometres (m)
969
378206.2%
7,69415,986
(51.9%)
Passenger Load Factor (%)71.2%
63.9%7.3 pts
67.7%
80.2%(12.5 pts)
DomesticJUNEFINANCIAL YTD
2021
2020% *+ 2021
2020% *
Passengers carried (000)787405132.1%
8,1918,821
(7.1%)
Revenue Passenger Kilometres(m)399199138.7%
4,2444,552
(6.8%)
Available Seat Kilometres (m)510293
107.3%5,4805,619(2.5%)
Passenger Load Factor (%)
78.3%68.0%10.3 pts77.4%81.0%
(3.6 pts)
Tasman / Pacific
JUNEFINANCIAL YTD
20212020% *+
20212020% *
Passengers carried (000)10917666.6%386
3,002(87.1%)
Revenue Passenger Kilometres(m)29142
734.8%9648,265
(88.3%)
Available Seat Kilometres (m)45984551.3%2,214
10,367(78.6%)
Passenger Load Factor (%)63.4%49.5%13.9 pts43.5%79.7%(36.2 pts)
Long Haul TotalJUNE
FINANCIAL YTD
20212020% *+
2021
2020% *
Passengers carried (000)59(35.4%)72
1,702(95.8%)
Revenue Passenger Kilometres(m)4288(42.9%)700
16,751(95.8%)
Available Seat Kilometres (m)
1551803.0%2,61020,349(87.2%)
Passenger Load Factor (%)
27.2%
49.1%(21.9 pts)26.8%
82.3%(55.5 pts)
Asia / Japan / Singapore
JUNEFINANCIAL YTD
2021
2020% *+ 20212020% *
Passengers carried (000)12(14.3%)32734
(95.7%)
Revenue Passenger Kilometres(m)1217(12.9%)2926,526(95.5%)
Available Seat Kilometres (m)1066789.2%1,5728,117(80.6%)
Passenger Load Factor (%)11.7%25.5%(13.8 pts)18.6%
80.4%(61.8 pts)
Americas / UKJUNEFINANCIAL YTD
20212020% *+
20212020% *
Passengers carried (000)37(41.2%)40968(95.9%)
Revenue Passenger Kilometres(m)
30
71(50.0%)40810,225(96.0%)
Available Seat Kilometres (m)49113(47.8%)1,03812,232(91.5%)
Passenger Load Factor (%)60.4%63.1%(2.7 pts)39.3%83.6%(44.3 pts)
* % change is based on numbers prior to rounding
+ The month's percentage movements have been adjusted on a daily weighted average basis. The adjustment takes into account the difference in
days for the accounting month of June 2020 (37 days) compared with June 2021 (31 days). This is because Air New Zealand operates on a 4,4,5
accounting calendar but closes the annual accounts on 30 June.
Air New Zealand operates primarily in one segment, its primary business being the transportation of passengers and cargo on an integrated
network of scheduled airline services to, from and within New Zealand. The following operational data and statistics is additional supplementary
information only.

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Market Announcements
(during the period 1 July 2021 to 1 August 2021)
Update on the Trans-Tasman 23 July 2021

The New Zealand Government has announced that the Trans-Tasman quarantine free travel bubble will be
suspended from 11.59pm on 23 July 2021. The suspension will be in place for the next eight weeks, after
which time the decision will be reviewed. This is expected to have a short-term operational and financial
impact on Air New Zealand's business until such time as the bubble reopens.

The airline will respond to these changes and will provide a further update, if needed, as the situation
progresses.
Media Releases
(during the period 1 July 2021 to 1 August 2021)
Air New Zealand chew-ses its new snack selection 29 July 2021

It was the snack debate that stopped the nation. After extensive trials, all snacks have been considered and
the results are in. Air New Zealand is now announcing its new food offering on board domestic flights.

Throughout the trials, the airline tested a range of things from trolley signage on Koru Hour flights, Grab &
Go snack boxes in its lounges, and plenty of new food offerings. Across the six-week trial, tests were run
across 100 flights, involving more than 7,000 customers.

An array of snack products from New Zealand including popcorn, crisps, muesli bars and chocolate will be
rotated on a monthly basis, but never fear, the famous inflight cookie and Air New Zealand lollies are here to
stay.

Air New Zealand General Manager Customer Leeanne Langridge says the new inflight offering will give
customers the variety they’ve been looking for.

“It was fantastic to see Aotearoa get behind the food trials and eagerly debate what they’d like to see
onboard. We heard from passionate cookie and corn chip enthusiasts, along with others who believe variety
is the spice of life.

“What we learnt throughout the trials was that our customers value variety and change throughout
the day. Going forward, we’re going to be more time specific with what’s on offer – from danishes in the
morning to antipasto in the evening – because we know a cookie at 6.00am isn’t for everyone.

“Having options for different dietary requirements is also a big trend so we’ve added more gluten free
options.

“On our shorter sectors, customers told us our food and beverage service felt rushed, so we’ve simplified our
menu by removing tea and coffee on Koru Hour flights under 50 minutes.”

For those who put their money on ice cream, champagne and croissants, customers should keep an eye out
for frequent surprise and delight flights hitting the skies as we work with innovative New Zealand companies
to showcase products.

“We’re keen to showcase the best of what Aotearoa has to offer so we’ll be inviting local producers to get in
touch if they’ve got a product they think our customers will love.”

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Air New Zealand adds over 300,000 fares under $100 on domestic network 26 July 2021

Air New Zealand has put more than 300,000 seats across its domestic network on sale for under $100
between September and November.

The airline has also added more than 250,000 additional domestic seats from mid-August to October to
support domestic tourism and encourage Kiwis to travel to the regions.

While there has been a general increase in capacity across the majority of the domestic network, Queenstown
will see an increase of over 45,000 seats, Nelson 16,000 and Napier 17,000.

Air New Zealand Chief Customer and Sales Officer Leanne Geraghty says it's great to see demand for
domestic travel above pre-COVID-19 levels, highlighting New Zealanders' desire to explore the hidden gems
throughout Aotearoa.

"It's heartwarming to see Kiwis are getting out and about supporting our regions. We live in such a beautiful
part of the world, so it's not surprising that our customers are making the most of it!"

"Rarotonga is also proving popular for those looking to escape winter, so we've recently added 25% capacity
to deliver Kiwis straight to the beach."

Air New Zealand opens more bookings to bring Kiwis home from NSW 23 July 2021

Bookings have opened this morning on available Air New Zealand managed return flights to allow Kiwis to
return home from New South Wales from 28 July. These seats will be restricted to the number of spaces
available in managed isolation facilities (MIQ) rooms provided by the New Zealand Government.

Flights available with Air New Zealand can be booked via www.airnewzealand.co.nz
and additional
information for booking with Air New Zealand can be found on the airline’s Travel Alerts page.

Managed return flights from Sydney will be available from Wednesday 28 July and will operate to Auckland
only. On arrival, travelers will go into MIQ for a period of 14 days. Seats available will depend on MIQ
availability.

Over 11,000 seats added as Rarotonga takes off! 8 July 2021

Kiwis are keener than ever to head to our island neighbours for some R&R, so much so that Air New Zealand
has added additional capacity to its Auckland-Rarotonga route to deliver New Zealanders straight to the warm
beaches of the Cook Islands.

The additional flights will give holidaymakers the choice of 11 different flights per week from Monday 16
August, up from nine per week the airline is currently operating. This will increase to 12 flights per week over
the October school holidays.

Air New Zealand Chief Customer & Sales Officer Leanne Geraghty says the incredible demand for flights to
Rarotonga is no surprise, especially as the temperature has well and truly dropped here at home.

“We want to help as many Kiwis as possible get away for a much-needed break, so it’s great we have been
able to add more than 11,000 additional seats to our schedule to meet the increased demand.”

“Not only is this great for the airline, with tourism being the mainstay of the Cook Islands economy, it’s fantastic
that we can deliver more New Zealanders than ever to the island nation to help support their post-pandemic
recovery.

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Customers will be required to wear masks on board flights to and from Rarotonga, and additional screening
questions will be asked at check-in. To be eligible to travel, customers will need to have been in New Zealand
for the preceding 14 days.

Half a million Kiwis travelling around Aotearoa this school holidays 7 July 2021

Well over half a million Kiwis are preparing to take to the skies this school holidays in what Air
New Zealand is calling its busiest July break ever winter school holiday period.
Air New Zealand is preparing for a busy July, with the airline operating 670,000 seats and 7,500
flights across its domestic network as a record number of Kiwis travel around Aotearoa.
Queenstown is the number one destination for Air New Zealand customers, with 100,000 seats in
and out of the picturesque destination. Regional hubs are booming with Nelson seeing 870 flights
over the break, Napier (568 flights) and Tauranga (554 flights) also proving popular for adventure-
hungry Kiwis.
Chief Customer and Sales Officer Leanne Geraghty says Air New Zealand crew are excited to roll
out the welcome mat for thousands of families looking for a break.
"We've seen a 52% increase in seats for this year’s school holidays versus last year, when the
July school holidays saw the release of pent-up demand for air travel following national
lockdowns.
"We continue to see exceptional demand. Domestic sales are so strong for July school holidays
that we are intending to operate 56% more domestic flights than the July 2020 school holidays.
"These numbers underscore the strength of Air New Zealand's domestic network, which is one of
the best in the world, and the confidence Kiwi families have in getting out to explore this beautiful
country of ours."
During the holiday period, Air New Zealand Lounges in the main ports will be serving child-fri endly
food, including cake pops and customer-favourite mac ‘n cheese. There will be a range of
activities on offer to entertain our younger travelers.
Air New Zealand will also care for more than 7,000 children travelling unaccompanied around the
network during the two-week period, with the help of the new Unaccompanied Minors Squad
which is up and running across 13 airports this school holidays.
“Our teams are ready to help kickstart the winter break for customers no matter where they’re
heading these holidays.”
Customers travelling over the school holidays should allow plenty of time to get to the airport and
through security as it can take longer with extra winter gear, and the airline recommends
customers book travel insurance particularly for domestic flights as the winter weather can be
unpredictable.
Air New Zealand also recommends travellers download the Air New Zealand mobile app and
subscribe to its Travel Alert service to keep up to date on the go.