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Channel Infrastructure releases Sustainability Report

ESG5 April 2022CHIEnergy

Our
transition to

a sustainable

future

Sustainability Report 2021

Our reporting
Channel Infrastructure NZ Limited’s (Channel

Infrastructure) 2021 environmental, social, and

governance (ESG) disclosures comprise this Sustainability

Report (Report), the 2021 Annual Report, and its

Governance Statement. These documents form an

integrated suite of reports and should be read in

conjunction with each other, and where possible, we

have drawn links between each. They are all available

for download at: www.channelnz.com, alongside

several underlying documents and policies referred to

throughout this Report.

This report

While Refining NZ has reported on ESG issues since 1996,

this is the Company’s first standalone Sustainability

Report and the first report published as our new business:

Channel Infrastructure.

This Report provides an overview of our approach,

progress and performance in relation to Channel

Infrastructure’s most material ESG issues. This report

is provided for the benefit of all our stakeholders

as a clear and concise summary of Channel

Infrastructure’s sustainability performance during

the reporting period and our objectives for the

year ahead. This Report discloses performance

information for the year ending 31 December 2021.

The data presented in this report is unaudited,

however, in the case of Scope 1 and 2 emissions,

is subject to review by the Ministry of Environment

under our Negotiated Greenhouse Agreement.

We intend to continue this reporting on an annual basis.

We are committed to continuous improvement of our

ESG reporting practices and value our stakeholder

perspectives. We welcome feedback on this Report

and our performance. To do so, please email us at

investorrelations@channelnz.com.

Alignment with reporting standards

As a pioneer in New Zealand’s climate transition, Channel

Infrastructure is also committed to being a leader in

climate disclosure and reporting. In September 2020,

the New Zealand Government announced that climate-

related financial disclosures, based on the Taskforce

on Climate-related Financial Disclosures (TCFD)

recommendations, will be mandatory for all publicly

listed companies and expected to apply for years

starting from 2023 onwards.

In 2022, Channel Infrastructure has published its first

Sustainability Report, aligned with the recommendations

of the TCFD, more than a year ahead of mandatory

reporting in 2023. We have done this to signal our

ongoing commitment to climate action, and to ensure a

long-term sustainable future for our business. We intend

to continue improving our climate-related financial

disclosures and to monitor and respond to evolving and

emerging domestic and international ESG reporting

standards and industry best practice as they develop.

This Report has been prepared in consideration

of relevant climate and ESG reporting standards,

including the TCFD recommendations and the Global

Reporting Initiative Standard (GRI): Core Option (which

the Company has reported against since 2017). It is

also prepared in compliance with the NZX Corporate

Governance Code and ESG Guidance Note.

About this reportContents

01 About Channel Infrastructure 6

02 Message from the CEO 8


Refining NZ to Channel Infrastructure:

Our Transition Journey

13

03 Our Climate Change Position Statement 14

04 Our Transition Pathway 16

Context 17

Our Transition 18

The Role of Channel Infrastructure

in the Climate Transition 20

Our Transition Roadmap 22

Our Targets 24

Transition & ESG Reporting 25

05 Sustainability Management & Governance 26

2021 Sustainability Highlights 27

Identifying Our Most Material

Sustainability Issues 28

Corporate Governance 31

06 Climate Change and TCFD 34

Governance 36

Strategy 37

Risk Management 47

Metrics and Targets 47

07 Environmental Performance 48

08 People, Diversity & Community 54

Health, Safety and Wellbeing 55

Diversity & Community 59

09 Annexure 64

3Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20212

Keeping the economy of
Aotearoa moving through

an era of change

Marsden Point

Import Terminal

54Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 2021

Channel Infrastructure is
New Zealand’s leading fuel

infrastructure company and

builds upon the proud 60-year

history of Refining NZ, and our

operations at Marsden Point.

Following a Strategic Review to determine the most

viable way forward for our business, we have ceased

refining operations in 2022 and our core business is

now the operation of the fuel import terminal. Channel

Infrastructure imports, stores, tests and distributes fuel

owned by our customers.

Channel Infrastructure utilises Marsden Point’s deep-

water harbour and jetty infrastructure, 280-million litres

of storage tanks and the 170-kilometre Marsden Point to

Auckland Pipeline to distribute fuel to the Auckland and

Northland regions.

Our transition from New Zealand’s only oil refinery has

meant a big change to how we keep New Zealand

moving. We have a proud 60-year history of operating

our heavy industrial site safely and efficiently, and we

have a long-term commitment to continuing operations

on our site in a way that brings benefit to our wider

community.

In addition to the terminal business, Channel

Infrastructure is well positioned to support New Zealand’s

changing future fuel needs.

We are here to keep Aotearoa New Zealand’s economy

moving through an era of change, and as New Zealand

moves towards a lower-carbon future, our infrastructure

will be essential as New Zealand’s fuel and energy

needs evolve.

New Zealand’s leading fuel infrastructure company

OUR VISION

OUR STRATEGIC PRIORITIES

Safe, reliable, low

cost operations

High performance

culture

Competitive cost

of capital

Realise

infrastructure

value

Support lower

carbon fuels

transition

Grow and

diversify

Strong safety

systems and

culture

Continuous

improvement

Asset

management

Strong

performance

management

Change-ready

Future focused

More reliable

dividend payout

Diversify access to

capital markets

Leverage the

balance sheet

Realise value

of existing

infrastructure

through import

terminal

conversion

Leverage existing

infrastructure

Marsden Point

energy hub

Strategic storage

Repurposing

Marsden Point site

Supply chain

optimisation

Leverage existing capabilitiesTransform to deliver valuePosition for future growth

Channel Infrastructure NZ Limited

Energy to keep things moving

01


About

Channel

Infrastructure

76Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 2021

We know that the world is warming and that carbon
emissions from human activity, including transport, are

contributing to this. We are all seeking new and more

efficient energy solutions, which are lower-carbon,

affordable and available when we need it. Infrastructure

has a critical role to play as we work together to find

these solutions.

Channel Infrastructure is already contributing, delivering

fuel to New Zealand’s largest population centre,

Auckland, via the Marsden Point to Auckland Pipeline,

with one tenth of the emissions of the equivalent delivery

of fuel via road. But we know there is more we can – and

will – do to support New Zealand’s transition towards a

lower-carbon economy.

Our business is in a period of huge change, as we

recently shifted from operating New Zealand’s only oil

refinery, a role we proudly held for almost 60-years, to

become a fuels import terminal, and provider of critical

energy infrastructure. This change in our operations has

established a strong base for long-term sustainable

operations at Marsden Point, and we hope this will also

support a change in New Zealand’s long-run fuel mix and

the decarbonisation of the transport sector.

We have been proud to support New Zealand’s transport

needs for the past six decades, and we’re looking

forward to working with our stakeholders, our community

and our government for many more as a partner in

New Zealand’s energy transition and a critical

infrastructure provider to keep Aotearoa moving.

Our climate commitment

Since the Paris Agreement came into force in 2016,

the international community has coalesced around

a common goal to limit global warming. Channel

Infrastructure is committed to doing our part to

align with the targets set under the Paris Agreement

to keep warming well below 2 degrees and to

pursue efforts to limit the temperature increase to

1.5 degrees. This commitment reflects the latest

science and is aligned with the New Zealand

Government’s ambitions in the Zero Carbon Act,

which itself informs our local operating environment.

We recognise that fuel and the transport sector

significantly contribute to climate change. Emissions

from transportation, which is still largely powered by

fossil fuels, make up around 21 per cent of New Zealand’s

annual greenhouse gas emissions. Supporting New

Zealanders to transition to low carbon transport options

is therefore essential.

Channel Infrastructure not only takes responsibility

for, and commits to reducing our direct greenhouse

gas emissions, but also recognises our responsibility in

enabling decarbonisation beyond our operations and

across New Zealand’s transport sector. It is therefore our

ambition to keep Aotearoa moving towards a greener

future, and to play an enabling role in this future by

utilising the full potential of our infrastructure and the

Marsden Point site to support decarbonisation efforts.

Naomi James

Chief Executive Officer

It is with great pleasure that I present

the first Sustainability Report for Channel

Infrastructure, New Zealand’s leading

fuel infrastructure company.

02


Message

from the CEO

Channel Infrastructure NZ | Sustainability Report 202198Channel Infrastructure NZ | Sustainability Report 2021

jobs or retraining within six months. As we complete this
transition, our focus will shift to addressing our remaining

direct emissions, being our Scope 2 emissions from

electricity consumption. We see opportunity to move to

fully renewable energy supply through our Maranga Rā

solar project, with other solar projects and batteries also

being planned for the Northland region.

Over the longer term, our ambition is to explore how

we can use our infrastructure to help address customer

emissions from the transport sector across the value

chain, with opportunities to use our Marsden Point

infrastructure to support the biofuels mandate due

to come into effect in 2023 and to support the future

transition to Sustainable Aviation Fuel (SAF).

We are also looking at the potential for alternate forms

of energy to be produced or stored at Marsden Point;

with Fortescue Future Industries (FFI), undertaking a

study into industrial scale green hydrogen production

at Marsden Point.

Marsden Point has much potential, with a long-term

site resource consent in place, deep harbour and jetty

access, industrial electricity and gas connections, and

proximity to the largest population base in New Zealand.

The future is hard to predict, but with these fundamentals

and investments in low carbon energy opportunities,

Marsden Point will always have an important role to play

in the New Zealand energy system.

In addition to setting targets for our mitigation actions,

we have been undertaking further work to assess the

potential financial and physical risks of climate change

to our business. While demand for petrol and diesel is

expected to start to decline by the end of this decade,

jet fuel demand is expected to continue to grow and,

in the future, our infrastructure has the potential to play

a key role in the transition to SAF. We also have further

work planned this year to develop the adaptation

measures that might be required to ensure our Marsden

Point site remains resilient to rising sea levels.

Our commitments as a

responsible operator

We have proudly been a part of the Northland

community for over 60 years, and our commitment to

being a responsible operator and corporate citizen

remains unchanged.

We have partnered with tangata whenua who have

mana whenua over the land and sea upon which we

operate. We have a commitment to recognising the

intergenerational impact our operations have had on iwi

cultural values.

Working with our iwi partners, and the wider community,

we are committed to maintaining and enhancing (where

possible) the environment in which we operate. We have

a 35-year resource consent to continue operating a

heavy-industrial site at Marsden Point. The conditions

of our consent include strict protections to maintain

the environmental standards that we have in place at

Marsden Point, and the length of this consent underlines

our commitment to remaining a part of this community

for generations to come.

The safety of our people remains our number one priority,

and in everything that we do, now and in the future, we

have strong safety protocols and procedures in place to

ensure that each and every member of our team can go

home safely every day. We are proud of our record, as

we recently passed the significant milestone of two years

without a recordable injury on site.

As we look to the future of our new business, we do

so with a clear plan and a commitment to the role we

will play – both in our business transition and through

the contribution we will make to New Zealand’s energy

transition.

As the world transitions to a low carbon economy, we will

be increasingly exposed to a suite of climate transition

risks – from increasing carbon prices to reduced fuel

demand caused by an uptake in electric vehicles and

the challenge of keeping transport energy affordable

and available to everyone. We see these challenges

as opportunities for leadership, inclusive growth, and

adaptation. It is our hope that Channel Infrastructure’s

transition, and how we execute this transition, will set

industry best practice for an effective and just transition.

Our transition journey

Refining NZ has been a leader in investment in

decarbonisation in New Zealand over the last two

decades, being the first company to sign a Negotiated

Greenhouse Agreement in 2003 and delivering a 120,000

tonne reduction in CO2 emissions per annum through the

Te Mahi Hou project in 2015.

Through our change from refinery to import terminal

operations in early 2022, our Scope 1 and 2 emissions are

reducing by 98 per cent or over 1 million tonnes of CO2

per annum,

1

contributing approximately one-third of

New Zealand’s first five-year Emissions Reduction Plan.

2

Initially, direct Scope 1 and some indirect Scope 2

emissions will move upstream in our value chain.

However, our throughput volumes will fall, and we expect

the intensity of the emissions associated with the fuel

passing through our infrastructure will decrease with the

opportunity for our customers to source fuel from larger,

more energy efficient refineries in Asia. As such, even as

the position of our value chain emissions changes, we

anticipate that due to the above efficiencies and volume

changes, the overall emissions relevant to our value chain

will fall. We are committed to actively working with our

customers to measure and monitor Scope 3 emissions

and to mitigate these to the best of our abilities,

including by pursuing the use of our facilities to support

biofuel consumption in New Zealand.

Our transition is also reducing the broader environmental

impact of our operations, with reduced demand for

electricity and water, no requirement for gas, and

reductions in other emissions from our site. Our reduced

demand for electricity and gas should lower demand

for thermal generated electricity, particularly coal-fired

electricity generation in New Zealand. This should also

benefit New Zealanders by providing relief from the

supply shortages present in electricity and gas markets.

While our transition will have very little impact for most

New Zealanders, it involves significant change for our

workforce and local community. We are focused on

playing our role in a just transition, by supporting our

workforce with retraining and finding new jobs, looking

for growth opportunities at our site which can create new

jobs and working with our local community to attract

new opportunities to the Northland region. We know that

many families have been a part of the Refining NZ story

over generations, and this year we are acknowledging

and celebrating the proud legacy of Marsden Point,

which is on display at our Visitor Centre – open to the

public from April to June 2022.

Our plans for the future

As we transition to our new business model as a provider

of critical energy infrastructure, we are focused on

establishing a strong base for the future sustainability

and growth of our business.

A key part of this work is the release of this Sustainability

Report which includes our first TCFD disclosure and

decarbonisation targets. Our targets are focused on

those areas where our actions can have the greatest

impact in mitigating the risks and realising the

opportunities from climate change for our business.

Our immediate focus is on supporting those impacted

by the change from refinery to terminal operations,

setting ourselves a target in 2022 to have at least 90

per cent of people impacted by the changes in new

1

Compared to 2019 CO2 emissions.

2

This figure has been calculated with reference to the New Zealand Government’s proposed carbon budgets for 2022-25

(https://environment.govt.nz/assets/publications/Emissions-reduction-plan-discussion-document.pdf).

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20211110

Refining NZ
to Channel

Infrastructure:

Our transition

journey

1312Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 2021

03

Our Climate

Change

Position

Statement

Our Position

Channel Infrastructure is committed to doing its part to

align with the Paris Agreement target to keep warming

well below 2 degrees and to pursue efforts to limit the

temperature increase to 1.5 degrees. This commitment

reflects the latest science and is aligned with the New

Zealand Government’s ambitions in the Zero Carbon Act,

which itself informs our local operating environment.

We recognise that fuel and the transport sector

significantly contribute to climate change.

Climate change will impact our company, the local

community, New Zealand and the planet, including

through rising sea levels, temperature change and

unpredictable weather patterns. Climate change

presents operational and financial risks to the company,

as well as opportunities.

Our Approach

Our approach to climate change considers both the

risks and opportunities arising from climate change and

the necessary transition to a low carbon economy. We

consider these activities to be core to our business as

part of our strategic objective to deliver continued value

to our shareholders and our customers.

Our role is to keep Aotearoa New Zealand moving. We

believe infrastructure has a critical role to play in finding

solutions which deliver low-carbon transport energy

which is affordable and available when we need it.

We will seek to reduce our carbon footprint, build

resilience to the physical and transition risks related

to climate change, and contribute responsibly to the

achievement of New Zealand’s decarbonisation goals.

We will also seek to utilise our strategic infrastructure

to support others, particularly through innovation in the

energy and fuels sector, to reduce carbon emissions.

Our Commitments

Channel Infrastructure is committed to:

• Identifying, assessing and managing material physical

and transition related climate driven risks to the

long-term sustainability of our business;

• Setting and publishing meaningful short, medium

and long-term targets to encourage innovation and

drive reductions in our Scope 1 and 2 greenhouse

gas emissions;

• Exploring opportunities to reduce customer Scope 3

emissions and contribute to the decarbonisation of the

New Zealand transport sector by enabling the supply

of low-carbon fuels and zero-carbon fuels to

New Zealand;

• Working with customers, suppliers, Government,

and our local community on a just transition to a

low-carbon economy; and

• Annually reporting on our climate approach,

progress and performance in alignment with

the recommendations of the Task Force on

Climate-related Financial Disclosures (TCFD).

Ongoing review

The Board commits to annually reviewing this Climate

Change Position Statement and the company’s

performance in delivering on the commitments in

this Statement.

Channel Infrastructure NZ | Sustainability Report 20211514Channel Infrastructure NZ | Sustainability Report 2021

Refining NZ had a long history of working with the New
Zealand Government to reduce emissions, and a proud

history of investing to ensure we remain leaders in this

area. Refining NZ was the first company to agree a

Negotiated Greenhouse Agreement (NGA) with the

Crown in 2003. Between 2003 and 2019, the refinery

increased its capacity to process crude oil. Despite

the increase in volumes, energy intensity reduced by

12 per cent and the Te Mahi Hou project delivered

CO2

emissions reductions of 120,000 tonnes per annum.

In 2021, we made the decision to transition from

refinery to import terminal operations. The decision

followed an 18-month Strategic Review, involving

extensive engagement with a range of stakeholders

including customers and the Government. The Strategic

Review was undertaken in the context of historically

low levels of refining margins exacerbated by the

impacts of COVID-19, and structural challenges to the

competitiveness of the refinery due to the relatively small

scale and higher cost of operating in New Zealand, when

compared to newer Asian refineries, including significant

increases in electricity and gas costs.

In addition, we have been conscious of the global

movement towards, and New Zealand’s focus on,

reducing carbon emissions, with the emergence of new

challenges and opportunities expected in the transition

to low-carbon transport fuels over time. Following the

introduction of New Zealand’s national 2050 target to

reach net zero greenhouse emissions (excluding biogenic

methane), we identified that our existing business model

would have been increasingly exposed to cost pressures

presented by the national Emissions Trading Scheme.

We also expect change in the future of transport fuels.

Prior to the COVID-19 impacts on jet fuel demand, our

supply to Auckland and Northland comprised c. 30%

petrol, c.30% diesel and c.40% jet fuel. The Climate

Change Commission (CCC)’s advice to Government

suggests that light vehicles are likely to decarbonise via

electrification over the next 30 years, while biofuels and

hydrogen-based solutions, are expected to be the main

solution used in heavy transport, aviation, and shipping.

3


Although there are a range of potential scenarios, most

forecasts (including those we use) predict a decline in

petrol followed by diesel demand due to the uptake of

electric vehicles commencing sometime in the coming

decade, but an increase in jet fuel demand over time.

Channel Infrastructure has the opportunity to support

and provide for these changing transport fuel needs.

Increasing New Zealand’s biofuel supply is one example.

In December 2021, the Ministry of Business, Innovation

and Employment (MBIE) and the Ministry of Transport

(MoT) released the final policy design for the Sustainable

Biofuels Mandate,

4

which encourages increased biofuel

uptake of land transport fuels in New Zealand.

5

MBIE

and Air New Zealand are currently partnering to explore

options for Sustainable Aviation Fuel (SAF) in New

Zealand, with Air New Zealand setting a 10 per cent

target for use of SAF by 2030. Production at Marsden

Point is one option being considered.

Our Marsden Point infrastructure will be able to support

increasing imports of biofuels. Our Marsden Point

to Auckland pipeline, which can transport second-

generation fuels, can deliver these fuels to market at

one-tenth of the emissions of equivalent transport

by road.

6

As a key part of the transport fuels supply

chain into New Zealand’s largest market (Auckland),

Channel Infrastructure’s import terminal infrastructure

is well placed to benefit from the increasing volumes

of low-carbon transport fuels that will be needed

to keep New Zealand moving in the future.

04


Our

Transition

Pathway

We are undertaking our transition in a rapidly

moving policy environment which is supporting

changes in our operations and driving change in

our customers’ needs and behaviours.

3

CCC budgets include a near-term focus on increased electrification of passenger vehicles, and a target for biofuel production of 270 million litres by

2035 (c.3.5% of forecast total liquid fuel demand including international transport).

4

The proposal is for reduction beginning at 1.2% p.a. Greenhouse Gas (GHG) emissions in 2023, ramping up to approximately 9% GHG emissions

reductions p.a. by 2035 (https://www.mbie.govt.nz/dmsdocument/18366-sustainable-biofuels-mandate-final-policy-design-proactiverelease-pdf).

5

Excludes aviation fuel.

6

While second-generation biofuels are suitable for use on the multi-product Marsden Point to Auckland pipeline, first-generation fuels such as ethanol-

blends are not.

Context

Channel Infrastructure NZ | Sustainability Report 20211716Channel Infrastructure NZ | Sustainability Report 2021

Our Transition
Our business is undergoing a major change as depicted in the following info-graphic:

SCOPE 3

Keeping

Aotearoa

moving

SCOPE 1 & 2SCOPE 3

Marsden Point to

Auckland Pipeline

Marsden Point to Auckland Pipeline

reduction in electricity

consumption and no

natural gas requirements

Power supply from

the grid

Refined into

multiple products

at Marsden Point

Our direct refining emissions will initially move upstream in our

supply chain. Our throughput volumes will fall as we focus on the

Auckland and Northland markets and we expect energy intensity

to also decrease through supply from larger more efficient

refineries in Asia.

Potential opportunity to supply biofuels, hydrogen

and other sustainable fuels to customers. The lifetime

emissions intensity of the fuel we provide will fall with

changes in transport modes and larger scale production.

Potential opportunities

for increased fuel supply

through the Marsden Point

to Auckland pipeline to

new customers.

Fuel, biofuels and next-generation sustainable fuels imported by Channel Infrastructure’s customers

Downstream customers’ emissions including

end-user Scope 3 emissions.

Channel Infrastructure

85%

Refining NZ

reduction in Scope 1 and

Scope 2 CO2 emissions

(over 1 million tonnes

per annum)

98%

Crude oil imported

by Refining NZ’s

customers

Product imported by

Channel Infrastructure’s

customers

Product refined offshore

END-USER EMMISSIONSOPERATIONSSUPPLY CHAIN EMISSIONS

CUSTOMER:CUSTOMER:CHANNEL INFRASTRUCTURE:

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20211918

3. ENABLE DECARBONISATION
OF NEW ZEALAND’S

TRANSPORT SECTOR

We use our strategic

infrastructure to facilitate the use

of low-carbon future fuels which

are affordable and available

when we need them.

1. KEEP AOTEAROA MOVING


We receive, store, test and

distribute transport fuels safely,

reliably, and efficiently to the

Northland and Auckland markets.

The role of Channel Infrastructure

in the climate transition

Channel Infrastructure supports a just transition to a

resilient, low-carbon economy. We believe that we can

play an essential role in the transition as New Zealand’s

leading independent fuel infrastructure company.

Refining NZ’s transformation from an oil refinery to

Channel Infrastructure, not only supports the transition of

New Zealand’s transport system but puts us in a position

to enable low-carbon reliable transport energy.

Channel Infrastructure has ‘switched off’ Refining NZ’s

oil refinery and we are now an import terminal for the

fuel needed to keep New Zealand’s economy moving.

On behalf of our customers, we receive, store, test and

distribute transport fuels safely, reliably, and efficiently

to the Northland and Auckland markets. We utilise the

deep-water harbour and jetty infrastructure of Marsden

Point and the Marsden Point to Auckland Pipeline to

deliver fuel direct to where it is needed most. Our import

terminal is expected to handle between 3 and 3.5 billion

litres of transport fuels annually, supplying the Auckland

and Northland regions which make up approximately

40 per cent of New Zealand fuel demand.

In some respects, this transformation will be world

leading. While we follow in the footsteps of other oil

refineries across the globe transitioning to import

terminals, how we execute this transition is what

sets us apart. Channel Infrastructure is strongly

committed to our people, our community and our

iwi partners, our environment, and our economy. As

part of our transition plan, we are not only committed

to transitioning our business, but also ensuring that

our workforce have transition pathways open to

them. We hope that our transition can be a proof

of concept demonstrating that a just, low-carbon

transition is not only possible, but sustainable and

fair for local communities and other businesses.

This transformation is a small part of a much bigger

transition for New Zealand. Fossil fuels have a role to

play in keeping Kiwis and the New Zealand economy

moving for many years to come. However, in the

medium and longer term, Channel Infrastructure’s highly

strategic assets and transport energy infrastructure

can also support New Zealand’s changing energy

needs. The ‘Transition Roadmap’ set out on page

22, represents the start of Channel Infrastructure’s

low-carbon journey but is also part of the journey for

New Zealand. The Marsden Point import terminal is

the core of our business, however there are exciting

opportunities for us to diversify what we do, as we look

to build an energy hub for the North of New Zealand.

We are looking at how we can repurpose, diversify, and

capitalise on our strategic assets and infrastructure,

in a way that supports decarbonisation across New

Zealand’s transport sector, supports the growth of our

business, and reduces our customers’ emissions over

time. We believe we can support the introduction of

biofuels, including SAF, and contribute to ensuring a

secure, reliable, and affordable supply chain for the mix

of future fuel options that New Zealand will require.

Channel Infrastructure builds on Refining NZ’s proud

history as a reliable, responsible, and effective operator in

New Zealand’s transport system, by having a long-term

plan for the business and our stakeholders and outlining

the role we can play in an inclusive low carbon future.

2. CHAMPION A JUST

TRANSITION

We support our workforce, local

community, iwi partners, and

New Zealand’s economy to

prosper through our transition.

While we follow in the footsteps

of other oil refineries across the

globe transitioning to import

terminals, how we execute this

execute is what sets us apart.

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20212120

Our Transition Roadmap
Channel Infrastructure’s Transition Roadmap is our plan to keep New Zealand moving in a low-carbon future.

This Transition Roadmap sets out our ambition, commitments, and actions to reduce direct and indirect

emissions across our value chain and help support New Zealand’s transition to a low-carbon future.

• Refining NZ has played an essential role in New

Zealand’s energy supply chain providing nearly all jet

fuel and the majority of diesel and petrol.

• Refining NZ faced historically low refining margins

exacerbated by COVID-19, and structural challenges

to the competitiveness of the refinery compared to

newer Asian refineries. It also faced higher costs of

operating in New Zealand, increasing exposure to the

NZ Emissions Trading Scheme, climate regulation, high

energy costs, and decreased access to capital.

• Following the conversion of our refinery to an import

terminal, Channel Infrastructure will continue to have

some residual Scope 1 and Scope 2 emissions primarily

from electricity consumption.

• Demand for petrol and diesel is expected to peak and

begin to decline as electric and hybrid cars increase

and biofuel demand grows.

• Jet fuel demand is expected to continue to grow and

Sustainable Aviation Fuel to enter the fuel mix.

• New Zealand will still need diesel, petrol and jet fuel to

keep moving and Channel Infrastructure, through its

infrastructure, will continue to provide fuel to Kiwis to

satisfy their transport needs.

• The New Zealand Government is introducing measures

to protect New Zealand’s fuel security and increase the

use of biofuels, which will require infrastructure.

• Customer Scope 3 emissions which largely represent

the emissions of end users in the transport sector,

will continue until more sustainable fuel solutions

become available.

• Hydrogen is expected to become commercially viable

in the long-term, and Sustainable Aviation Fuels use

more widespread.

2003 - Refining NZ was the first New Zealand company

to enter into a Negotiated Greenhouse Agreement (NGA)

with the Crown, putting us on a path towards managing

our greenhouse gas emissions.

2015 – Commissioned a Continuous Catalyst

Regeneration unit which improved refinery processing

efficiency and reduced

CO2 emissions by c.120,000

tonnes per year.

2020 – Refining NZ undertook a Strategic Review to

determine the best future operating model for our

business in the face of a difficult operating environment.

2021 – Our shareholders (with 99 per cent in favour) voted

to transition NZ’s only oil refinery to an import terminal,

with a name change to Channel Infrastructure.

2021 – We undertook an initial assessment of the range

of repurposing options for the Marsden Point site and

signed an Memorandum of Understanding (MOU) with

Fortescue Future Industries to undertake a study of the

potential for hydrogen production at Marsden Point.

2025+ – We are already exploring opportunities to

develop renewable energy supply through our Maranga

Rā solar project, with other solar projects and batteries

also being planned for the Northland region. These will

help reduce Channel Infrastructure’s Scope 2 emissions.

2025+ – Channel Infrastructure will continue operating

as an import terminal and will seek opportunities to

utilise its strategic infrastructure to support the supply

of biofuels, including Sustainable Aviation Fuel, to the

New Zealand market.

2022 – The Marsden Point oil refinery has closed and

Channel Infrastructure is now operating as an import

terminal – this will result in a 98 per cent reduction in

Scope 1 and 2 emissions (versus 2019 baseline).

2022 – Channel Infrastructure releases its first

Sustainability Report, including TCFD reporting.

2022 – Channel Infrastructure has committed to

supporting its workforce impacted by the change in

operations to find new roles or retraining within six

months. This goal is reflected in our Company Scorecard.

2022 – Channel Infrastructure has developed private

storage arrangements with customers which will enable

increased fuel storage capacity at Marsden Point.

2023 – Channel Infrastructure will undertake an extensive

materiality assessment alongside its changing internal

and external stakeholder make-up to identify its new

material issues going forward.

2035+ – Channel Infrastructure will continue to explore

opportunities to produce or store alternate forms of

energy (such as hydrogen and second-generation

biofuels). Work is already underway with Fortescue Future

Industries to undertake a study into the potential for

hydrogen production at Marsden Point.

PAST

1962 — 2022

HORIZON 1

Present — 2025

HORIZON 2

2025 — 2035

HORIZON 3

2035 +

Refining NZChannel Infrastructure

ACTIONS

OUTLOOK

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20212322

Our Targets
To hold ourselves to account and ensure we focus our efforts on where we can make the most impact along

our Transition Roadmap, we have set a range of transition targets.

JUST TRANSITION

At least 90 per cent

of employees seeking

new employment

find new roles or are

retraining within

six months

• While conversion from refinery to import terminal operations will deliver a 98 per

cent reduction in Scope 1 and 2 emissions, it will also have a significant impact on

our workforce.

• We are committed to supporting our workforce impacted by these changes through

their own personal transition. We are doing this by providing 1:1 career counselling,

access to training and development, support to set up their own businesses or in

finding a new job.

• We are creating time and space to do this by providing at least six months’ notice

and at least six months’ redundancy pay.

• This commitment will be a measure of our success through our transition and forms

a part of our 2022 Company Scorecard.

NET ZERO

Net zero Scope 1 and

2 emissions by 2030

• After transition, our remaining direct emissions will come primarily from our electricity

use and the use of some diesel for vehicles and pumps on our site.

• We will seek to eliminate our residual Scope 1 and 2 emissions through operational

improvements, renewable electricity supply and the use of high quality offsets,

where emissions reductions are not otherwise accessible.

• We see opportunity to move to renewable electricity supply through our Maranga

Rā solar project and the potential to develop solar and battery capacity in the

region in partnership with others.

CUSTOMER SCOPE 3

Our infrastructure is

utilised to support

the decarbonisation

of New Zealand’s

transport sector and

facilitate customer

Scope 3 emissions

reduction by 2030

• Customer emissions, including end-user Scope 3 emissions, will make up the

majority of Channel Infrastructure’s supply chain emissions profile in the future.

• Channel Infrastructure has a critical role to play in finding solutions to deliver

transport fuel which is low-carbon, affordable and available when we need it.

• Our goal is to ensure that our existing infrastructure is utilised to support the

decarbonisation of New Zealand’s transport sector through the use of biofuels

and Sustainable Aviation Fuel.

• We are committed to working with customers to measure and manage

Scope 3 emissions.

Transition &

ESG reporting

25Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 202124

05

Sustainability

Management

& Governance

2021 Sustainability Highlights

Transitioning from Refining NZ to

Channel Infrastructure, and closing

our refinery operations, will eliminate

98 per cent of our Scope 1 and 2 CO2

emissions,

9

representing a reduction of

approximately 1 million tonnes of CO2

per annum.

Our electricity usage will reduce by

circa 85 per cent and we will have no

requirement for natural gas.

This will reduce New Zealand’s emissions

overall - contributing to approximately

one-third of New Zealand’s first

Emissions Reduction Plan.

10

7

Tier 1 Process Safety Event: An unplanned or uncontrolled release of any material, including non-toxic and non-flammable, from a process which results

in one or more of the following: a Lost Time Injury (LTI) and/or fatality; a fire or explosion resulting in greater than or equal to $100,000 of direct cost to the

Company; a release of material greater than the threshold quantities given in Table 1 of API 754 in any one-hour period; an officially declared community

evacuation or community shelter-in-place.

8

Tier 2 Process Safety Event: An unplanned or uncontrolled release of any material, including non-toxic and non-flammable, from a process which results

in one or more of the following: a recordable injury; a fire or explosion resulting in greater than or equal to $2,500 of direct cost to the Company; a release

of material greater than the threshold.

9

Compared to 2019 CO2 emissions.

10

This figure has been calculated against the New Zealand Government’s proposed carbon budgets for 2022-25

(https://environment.govt.nz/assets/publications/Emissions-reduction-plan-discussion-document.pdf).

WOMEN

REPRESENT:

CORPORATE LEADERSHIP TEAM:

UNDER

RECORDABLE AND LOST TIME INJURY FREQUENCY RATES:

PROCESS SAFETY INCIDENTS:

LOOKING

FORWARD:

29

%

50

%

0

20

38

%

18

%

of Board

of workforce

of Corporate Leadership Team

of the Corporate Leadership

Team is under 50 years of age

per 200,000 hours worked for the

second consecutive year

tier-1 process

safety incidents

7

tier-2 process

safety incidents

8

Direct CO2 emissions intensity

(kgCO2/t of product)

244.0

Direct CO2 emissions

(Scope 1) (tCO2)

857,042

Indirect CO2 emissions

(Scope 2) (tCO2)

141,940

Flare (Amount of flare as

mass % of feedstock)

0.06

Total fuel usage (petajoule)

11.6

Electricity usage (petajoule)

0.96

Water usage (million tonnes)

1.46

Sulphur dioxide emission

(tonnes)

3,341

Channel Infrastructure NZ | Sustainability Report 20212726Channel Infrastructure NZ | Sustainability Report 2021

Channel Infrastructure closely considers the impact
we have on the community and the environment in

which we operate. We use an assessment of materiality

to frame the Company’s approach to ESG risk

management, performance, and reporting. Our last

materiality assessment was conducted in 2018 (see

page 15 of Refining NZ’s 2020 Annual Report). Given the

change in our business, we saw value in a review of our

impacts, particularly with a view on recent changes in

the regulatory environment in New Zealand. As such,

Channel Infrastructure revisited the materiality analysis

in early 2022 to ensure it was relevant to better guide our

sustainability priorities as we look to the future of our

new business.

The first step in our materiality review process was

to assess Channel Infrastructure’s current and future

organisational context. This was a natural extension of

our Strategic Review initiated in 2020 and the extensive

stakeholder engagement which was involved throughout

this period.

We then identified Channel Infrastructure’s actual and

potential impacts by reviewing all issues identified in the

previous assessment and adding new issues that are

relevant to our changed business. We consulted a wide

range of sources including relevant reference material

from the Global Reporting Initiative (GRI) and the

Sustainability Accounting Standards Board (SASB) and

engaged external sustainability advisors.

11

We considered

a large group of relevant issues, including long and

short-term issues, those stemming from high and low-

likelihood events, and those affecting a diverse range

of stakeholders both inside and outside the company.

Our next step was to assess the significance of

each impact from a variety of stakeholder angles.

Through an expert-facilitated workshop, we assessed

the severity of each impact using considerations

of scale and scope, and reversibility with a team

from across our business. The process built upon

the extensive stakeholder engagement effort which

informed the Company’s Strategic Review and

transition planning, and included consultation with

employees, iwi partners, investors, customers, suppliers,

neighbours, and local and national government.

The final step we undertook to complete our materiality

review was to prioritise the Company’s most significant

impacts for ongoing management and reporting. Issues

were categorised into three overarching categories:

environmental performance; people and community;

and governance and financial performance. Each issue

within the different categories was arranged from most

to least significant, and a threshold of significance was

determined. From this, an updated and relevant list of

Channel Infrastructure’s material sustainability issues was

determined and approved by the Board of Directors in

February 2022.

We are committed to going through this process

in greater depth following the completion of the

Company’s transition in 2023.

Channel Infrastructure’s Board of Directors are

responsible for the oversight and governance of

our material sustainability issues, while day-to-day

management is the responsibility of the Chief Executive

Officer and is further delegated accordingly. The

three material issue categories noted above allow for

the streamlined management and reporting of our

ESG impacts. The following sections of this Report

use this categorisation, but mostly omit elements

related to financial performance as these are covered

extensively in the Company’s Annual Report 2021.

11

Consulted reference material at this stage included: GRI 11 Oil and Gas Sector 2021; SASB Infrastructure Sector Standards; and SASB Oil &

Gas Sector Standards

Regulation & Policy

Circularity

Supply chain

due diligence

Contribution to

regional economy

Culture & diversity

Community

engagement

Transparency

& disclosure

Workforce transition

People &

process safety

Operational

decarbonisation

Iwi partnerships

Health & wellbeing

Access to skills

Electricity supply

Access to capital

Land, air, waste &

water management

Governance

transition

Future fuels & energy

industry transition

Security &

quality of supply

Figure 1 – ESG Materiality Matrix

Importance to Channel Infrastructure

Importance to stakeholders

Medium

High

High

Environmental performancePeople & communityGovernance & financial performance

Identifying our most material

sustainability issues

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20212928

ENVIRONMENTAL
PERFORMANCE

PEOPLE &

COMMUNITY

GOVERNANCE

& FINANCIAL

PERFORMANCE

Operational decarbonisation

Addressing carbon emissions from our

business operations, business travel, and

purchased goods and services to reduce

our impact on climate change

Future fuels and energy industry

transition

Enabling and participating in

New Zealand’s transition to more

sustainable future fuels and energy

Land, air, waste & water management

Minimising operational impacts on land,

water and air while managing existing

site contamination to reduce it over

time. Working with our partners to

enhance biodiversity

Circularity

Increasing material and operational

efficiency to, where possible, attain zero

waste and divert from landfills back into

our supply chain

Workforce transition

Conducting an ethical and just

transition to an import terminal that

minimises negative impact on our

people and the community

People & process safety

Maintaining focus on people and

process safety that surpass

regulatory expectations

Health & wellbeing

Cultivating and maintaining a

healthy working environment which

values employee wellbeing

Iwi partnerships

Recognising Iwi responsibilities as

Mana whenua and kaitiaki over

Poupouwhenua and partnering to

maintain and enhance the cultural

health of our operational site and the

surrounding coast, and informing our

partners of potential changes and

accounting for their views

Access to skills

Maintaining access to skilled labour

for our industry and bridging capability

gaps through training

Culture & diversity

Attracting, supporting, and maintaining

a diverse workforce and healthy

working culture

Community engagement

Engaging our local community to

partner in impactful ways and to

continue as a responsible corporate

citizen and neighbour

Contribution to regional economy

Making an impactful and sustainable

contribution to the regional economy

in which we work, as well as to

New Zealand more broadly

Supply chain due diligence

Increasing transparency throughout

our supply chain to promote a high

standard of human rights

Security and quality of supply

Ensuring our services support the

delivery of reliable, high-quality

fuel supply for our customers to

accommodate their changing needs

and maintain their competitiveness

Governance transition

Conducting an orderly, timely and

seamless transition of our governance

systems and processes to the new

terminal business

Access to capital

Maintaining access to lending and

financial capital amid changing

stakeholder expectations for an

environmental and social license

to operate

Electricity supply

Supporting affordable and reliable

access to electricity for our business

Transparency & disclosure

Providing accurate and timely

information about our sustainability

impacts and performance

Regulation & policy

Complying with, supporting and

anticipating future regulations

and policy

Table 1 – Material ESG Issues and Framework

Board responsibilities and its committees

Channel Infrastructure’s Corporate Governance

framework sets out our governance practices and

processes to provide accountability to our diverse array

of stakeholders, including on the environmental, social,

and governance aspects of sustainability. Channel

Infrastructure is listed on New Zealand Stock Exchange’s

(“NZX”) Main Board as CHI and is subject to regulatory

control and monitoring by both the NZX and the Financial

Markets Authority (“FMA”).

A complete suite of Channel Infrastructure’s governance

documents can be publicly viewed within the “Investor

Centre” of our website (www.channelnz.com), which

includes detailed reporting against the NZX Corporate

Governance Code, board and committee governance

documents, and our suite of policies, including those

which govern sustainability.

The Board is responsible for setting the Company’s

strategic direction and for providing oversight of the

management of the Company, with the aim of increasing

shareholder value and ensuring the obligations of the

Company are properly met. This includes the Company’s

full scope of sustainability impacts identified as material

in Figure 1 on page 29, and any impacts identified as

material in the future. Day-to-day management of the

Company is delegated to the Chief Executive Officer.

The Board uses committees to address specific issues

which require detailed consideration by members of the

Board who have specialist knowledge and experience.

The Board retains ultimate responsibility for the functions

of its committees and determines their responsibilities.

The sub-committees are as follows:

• Audit, Risk and Finance Committee;

• People, Nominations and Remuneration Committee;

• Independent Directors Committee;

• Health, Safety, Environment and Operations

Committee; and

• Transition Committee which was formed in 2021

to assist the Board with the transition of the

Company from a refinery (“Refining NZ”) to a

fuels import terminal/infrastructure business

(“Channel Infrastructure”).

Channel Infrastructure takes its role as a

responsible operator seriously. We have a

number of sustainability governance measures

and structures in place in order to ensure

that we identify, manage and respond to

environmental, social and governance issues

effectively, and that we can continue to operate

in a sustainable and responsible manner,

including through our transition.

Corporate governance

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20213130

The respective roles of the Board, its Committees
and Management (the Corporate Lead Team) are set

out in the Board and relevant Committees’ Charters.

Committees annually evaluate their own performance,

processes and procedures to ensure that they are

appropriate to assist the Board in effectively fulfilling its

role and meeting its duties.

Independence of Directors

The Board currently consists of a majority of

independent directors.

Independence of our directors is assessed in accordance

with the NZX Main Board Listing Rules criteria.

In addition to being major shareholders of the Company,

bp, ExxonMobil and Z Energy are also customers,

either directly or through wholly owned subsidiaries,

and currently have representation on the Board which

could lead to a conflict of interest. Clause 8.16.1 of the

Constitution allows for the Independent Directors to

act as the Board in respect of matters that pose a

conflict of interest if raised at the full Board. The role of

the Independent Directors also includes acting as the

Board where all other Directors have a disqualifying

interest, and to act as a Committee in relation to matters

concerning the major customers and any other conflicts

of interest to ensure transparency.


Governance of Sustainability

The Board’s responsibility for setting the Company’s

strategic direction and overseeing management includes

setting the strategic direction for sustainability. The

Board approves the material sustainability impacts

for Channel Infrastructure as well as all corresponding

targets to ensure they are achieved. This includes

approval of sustainability reports, including this Report.

To assist the Board, strategic direction and oversight

of sustainability is delegated to four sub-committees

according to relevance of topic. Below we include the

breakdown of sustainability-related responsibilities by

subcommittee.

• Audit, Risk and Finance Committee: Supervises the

integrity of our sustainability reporting and the internal

control systems for ESG data and performance, as well

as working with company management to exercise

due diligence on material risks, including those driven

by climate change and other sustainability impacts;

• People, Nominations, and Remuneration Committee:

Supervises the social aspects of sustainability,

including people, diversity and inclusion, community

engagement, and human rights;

• Health, Safety, Environment, and Operations

Committee: Supervises the environmental aspects

of sustainability, as well as various elements around

health, safety, and operational quality.

• Transition Committee: Considers climate change and

other sustainability drivers in its review and feedback

on transition strategies and plans.

The Corporate Lead Team also closely considers

sustainability issues and is responsible for proposing

targets to the Board and then achieving those that

are approved. The Corporate Lead Team approves

the portfolio of sustainability programmes to achieve

targets, and assigns management accountability

for implementation. This includes the day-to-day

responsibility for implementing the Company’s

commitments to addressing climate change. The

primary point of responsibility for sustainability within

the Corporate Lead Team is the Chief Executive Officer,

but additional climate change and sustainability

responsibilities are held by the Chief Financial Officer,

General Manager Operations, Business Development

Manager, Environmental, Health and Safety Manager,

and several others.

Sustainability priorities are galvanised within Channel

Infrastructure’s governance, by a remuneration plan which

includes key performance indicators specifically linked

to climate change, sustainability, and our just transition

for employees and the community. For example, our

CEO’s KPIs are linked to future sustainability and growth

(50 per cent) and the company-wide scorecard (50 per

cent) which include issues such as transitioning to import

terminal operations and successfully implementing a just

transition for our stakeholders.

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20213332

06

Climate

Change

and TCFD

The Taskforce on Climate-related Financial Disclosures

was formed by the Financial Stability Board. Its

recommendations proposed a disclosure framework to

encourage transparent, consistent reporting on relevant

climate change impacts facing companies (with an

emphasis on financial impacts) and how these matters

are managed through governance, strategic planning,

risk management and target-setting activities.

The TCFD reporting framework has been widely

accepted by businesses since its release and is

understood to be a preferred form of reporting for use by

investors. In line with Channel Infrastructure’s commitment

to leadership, we have accelerated our efforts to align

with the recommendations of the TCFD ahead of the

New Zealand Government’s mandatory reporting

requirements. We anticipate that the release of the final

reporting guidance will prompt further development in

our approach and reporting, and we are committed to

deepening our reporting in line with best practice as this

develops over time.

The following sections provide our disclosures against

the four key pillars of the TCFD’s reporting framework,

as shown in Figure 2.

Figure 2 – TCFD Recommendations and Supporting Recommended Disclosures

GOVERNANCESTRATEGYRISK MANAGEMENTMETRICS AND TARGETS

Disclose the company’s

governance around climate-

related risks and opportunities.

Disclose the actual and

potential impacts of

climate-related risks

and opportunities on the

company’s businesses,

strategy, and financial

planning where such

information is material.

Disclose how the company

identifies, assesses and

manages climate-related

risks.

Disclose the metrics and

targets used to assess and

manage relevant climate-

related risks and opportunities

where such information

is material.

Operational decarbonisation

Future fuels and energy industry transition

Governance transition

Transparency and disclosure

Security and quality of supply

Regulation and policy

Channel Infrastructure NZ | Sustainability Report 20213534Channel Infrastructure NZ | Sustainability Report 2021

As noted above, the Board is responsible for setting
the company’s strategic direction and overseeing

company management. It’s aim is to increase

shareholder value and ensuring the obligations of the

company are properly met. This includes assessment

and management of climate change related risks and

related matters, noting that these are highly relevant to

the day-to-day operations of Channel Infrastructure

as an energy infrastructure company embedded in an

emissions-intensive supply chain.

To assist the Board, the Audit, Risk and Finance

Committee works with company management to

exercise due diligence and care in material financial

risks, including those driven by climate change (more

information is provided in the Risk Management section

on page 38 of this report). In addition, a Transition

Committee was established in 2021 to assist the Board

with the transition of the Company from a refinery

(Refining NZ) to a terminal/infrastructure business

(Channel Infrastructure). This Committee also considers

climate change drivers in its review and feedback on

transition strategies and plans.

During 2021, the Board was briefed on a number of

climate change related matters, particularly to review

and endorse the Marsden Point site repurposing plan.

This included discussions on fuel demand outlooks under

various climate policy and technology scenarios, options

to decarbonise electricity supply, and the potential role

of low-carbon fuels in the company’s future plans.

Channel Infrastructure’s Corporate Lead Team

also consider climate change matters in ongoing

optimisation of financial and operational performance

as well as forward planning for the company’s

transition. The Chief Executive Officer, Chief Financial

Officer, General Manager Operations and Business

Development Manager all hold responsibilities which

necessarily require an understanding and oversight of

climate-related risks and opportunities. These include

consideration of energy demand and price forecasts,

impacts of climate policy developments such as carbon

pricing, and consideration of the physical impacts of

climate change on operational safety and continuity.

The Corporate Lead Team also holds day-to-day

responsibility for the implementation of the company’s

commitments to addressing climate change.

At the operational level, the company’s General Manager

Operations and supporting team members oversee

ongoing activities on-site, including climate-related

issues including efficiencies to minimise input costs such

as fuel and electricity, and appropriate responses to

extreme weather events. The Environmental, Health and

Safety Manager is responsible for relevant reporting and

compliance obligations.

To reflect the strategic importance of climate-related

risks and opportunities to the business, our 2022

remuneration plans include key performance metrics

which address our priorities in this area. Specifically, our

CEO’s KPIs linking to future sustainability and growth (50

per cent weighting) include supporting the transition

to lower carbon fuels as one of six explicit strategic

priorities set out in Channel Infrastructure’s strategic

frame. Consideration of climate-related drivers are

also indirectly referenced in other strategic priorities,

including growth and diversification. Our company-wide

scorecard, which applies to employees (and constitutes

the remaining 50 per cent of our CEO’s KPIs), also

includes an explicit measure to support a just transition

for employees leaving the business, representing a 10 per

cent weighting across the scorecard.

In the past two years, our company has undertaken

a comprehensive Strategic Review to determine

the optimal business model and capital structure

to maximise shareholder returns and deliver secure,

competitive fuel supply to New Zealand. As an oil refinery

operation for the last 60 years, our Strategic Review

necessitated deep, strategic consideration of the climate

change-related risks and opportunities associated with

future business model options.

The shareholder endorsed outcome of the Strategic

Review to convert Refining NZ’s Marsden Point site into

a dedicated fuel import terminal was based on several

fundamental drivers. Climate change considerations

were directly linked to two of these drivers:

• the substantial mitigation of growing exposures to

compliance costs under the New Zealand policy

changes including the New Zealand Emissions Trading

Scheme (NZ ETS), as well as electricity and gas costs

and supply uncertainty, and

• the strong position the company would be in to

participate in emerging opportunities as the

New Zealand energy market decarbonises.

Moving forward through the operational transition at

Marsden Point and beyond, we recognise the need to

maintain a strong understanding of the climate change

driven impacts relevant to our financial and strategic-

planning. These include the transition impacts from

decarbonisation of the transport fuel and broader

energy sector, as well as the foreseeable physical

impacts from unavoidable climate change over the life of

our infrastructure and assets. To articulate our approach

and priorities, we have developed a Climate Change

Position Statement on page 15, with core commitments in

place to steer our progress.

In line with TCFD Recommendations, we have

summarised the climate-related risks and opportunities

considered relevant to our business in Table 2 below.

This table builds on information previously disclosed in

our Annual Reports, and The Marsden Point conversion

Proposal - Explanatory Booklet (released on 5 July 2021

and located under the ticker ‘CHI’ on www.nzx.com).

Risks and opportunities have been considered across

three future time horizons (consistent with our transition

roadmap outlined on page 22 of this Report), as

summarised below:

• Short term time horizon – Present to 2025: Period

during which New Zealand is still expected to

need diesel and petrol to keep moving. Channel

Infrastructure, through its infrastructure, will continue

to provide fuels to Kiwis to satisfy their transport

needs. The New Zealand Government is introducing

measures to protect fuel security and increase the

use of biofuels, which will require infrastructure such as

Channel Infrastructure’s.

• Medium term time horizon - 2025 to 2035: Period

during which demand for diesel and petrol is expected

to peak and begin to decline as electric and hybrid

cars increase and biofuel use grows. Jet fuel demand

is expected to continue to grow and Sustainable

Aviation Fuel will enter the fuel mix. Channel

Infrastructure will continue to operate as an import

terminal and will continue to have some residual Scope

2 emissions from electricity consumption.

• Long-term time horizon – Beyond 2035: Period during

which hydrogen is expected to become commercially

viable, and Sustainable Aviation Fuels’ use more

widespread. Channel Infrastructure’s customer

emissions, including end-user Scope 3 emissions,

will make up the majority of supply chain emissions

in the future until more sustainable fuel solutions

become available.

GovernanceStrategy

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20213736

TOPICDESCRIPTION OF RISK/OPPORTUNITY MANAGEMENT ACTIONS AND PLANS
Policy

Risks – Short term: New Zealand’s Climate Change

Response (Zero Carbon) Amendment Act passed in

2019, setting a legislated target to reduce net emissions

of all greenhouse gases (except biogenic methane)

to zero by 2050. The New Zealand Emissions Trading

Scheme (NZ ETS) is a key policy lever in the achievement

of the 2050 target, based on forecast emissions

budgets which will inform the allocation of NZ carbon

credits to industry and through other mechanisms.

Refining NZ was scheduled to join the NZ ETS from

January 2023 as an Emissions-Intensive Trade-Exposed

(EITE) business, with an industrial allocation of units

based on a prior year baseline which would gradually

be reduced towards 2030. Due to the conversion to an

import terminal, Channel Infrastructure is substantially

less exposed due to much lower Scope 1 and Scope 2

emissions (98 per cent reduction on a 2019 baseline).

The remaining direct exposure is associated with

Scope 2 emissions from electricity consumption with

the cost reflected in the wholesale electricity price,

noting electricity consumption will also decrease (by

approximately 85 per cent) following conversion.

Direct exposure to national climate policy is

substantially lower following the Marsden Point

conversion on the basis that direct (Scope 1 and 2)

emissions are significantly lower. To further mitigate

our carbon pricing risk exposure, we will continue to

explore opportunities to develop renewable energy

supply through our Maranga Rā solar project and

other battery/solar projects planned for the region -

either on a standalone basis or with partners.

Climate risks and opportunities

TOPICDESCRIPTION OF RISK/OPPORTUNITY MANAGEMENT ACTIONS AND PLANS

Policy cont.Risks – Medium term: Following conversion, our direct

Scope 1 and some indirect Scope 2 emissions will move

upstream in our value chain, increasing upstream

emissions in the shift. We would expect supply chain

emissions intensity (i.e. per unit of product used by

customers) to decrease over time with the opportunity

to source fuel from larger, more energy efficient refineries

in Asia. Our large storage capacity at Marsden Point has

the capacity to support larger shipping vessels, providing

opportunity for further improvement in emissions efficiency

of delivered fuel and lower upstream emissions intensity.

Our business will, however, still be engaged in distributing

refined oil products. As the NZ ETS increases pressure on

emissions-intensive businesses, unpredictable carbon

price impacts may result along our value chain (linked

to customer emissions). These include the potential for

indirect impacts if our customers in the fossil fuel sector

experience financial stress.

Different pacing of policy development in New Zealand

compared to other regions may also result in volatile

supply/demand dynamics across the transport fuel sector

more broadly. In an extreme case, these dynamics may

negatively influence the affordability of fuel and consumer

purchasing decisions in New Zealand.

We have a long history of working with the New

Zealand Government to reduce emissions, and

continue to advocate for effective policy design

and implementation. Our intent is to work with the

Government to support and facilitate the objectives

of climate change policy while considering the need

for a smooth and fair transition for emissions-

intensive industries.

We have submitted our considered feedback

to recent Government consultation processes in

this area, including New Zealand’s first emissions

reduction plan as well as the Sustainable Biofuels

Mandate. We will continue to closely monitor the

policy environment to understand implications for our

sector and customers and, where appropriate, work

with officials on supporting policy design.

In addition, we are committed to actively working

with our partners to measure and monitor

customer Scope 3 emissions and to mitigate

these to the best of our abilities, including by

pursuing the use of our facilities to support

biofuel consumption in New Zealand by 2030.

Opportunities: The fuel and the transport sector

significantly contribute to climate change. In New

Zealand, emissions from transportation (still mostly

powered by fossil fuels) make up 21 per cent of the

country’s annual greenhouse gas emissions. The

New Zealand Climate Change Commission’s official

2021 carbon budgets highlighted that the transport

sector must electrify and increase its use of biofuels,

recommending a near-term focus on electric light

vehicle uptake and decarbonisation of heavy transport

and aviation fuels over a longer period of time. A

Sustainable Biofuels Mandate subsequently released by

the Government in December 2021 requires transport fuel

suppliers (excluding aviation fuels) to reduce greenhouse

gas emissions by a set percentage annually through the

supply of biofuels. A separate mandate is planned for

Sustainable Aviation Fuel in the future.

For Channel Infrastructure, the conversion from an oil

refinery to an import terminal operation provides strong

opportunities to support New Zealand’s decarbonisation

policies. Our strategic location and existing infrastructure

assets can readily be used to import, store and distribute

biofuel quantities across our primary Auckland and

Northland markets. Longer term, opportunities may

also exist for the company to be involved in direct

manufacture of these fuels, should this be viable.

As discussed in detail in Our Transition Pathway from

page 16, our Marsden Point conversion plan includes

a strategic focus on supporting New Zealand’s

transition to a lower-carbon economy. To this end, we

will investigate medium-term opportunities including

the import, storage and production of second-

generation biofuels (including Sustainable Aviation

Fuels). Longer-term opportunities being explored

include production or storage of new energy sources

such as hydrogen.

Please see the ‘Business Planning’ on page 43 for

further information on the fuel demand models used

to underpin our valuation and planning.

Table 2

Channel Infrastructure NZ | Sustainability Report 20213938Channel Infrastructure NZ | Sustainability Report 2021

TOPICDESCRIPTION OF RISK/OPPORTUNITY MANAGEMENT ACTIONS AND PLANS
MarketsRisks – Short, medium and long term: Uncertainty in

some market signals may affect our business planning

following the conversion of Marsden Point into a fuels

import terminal. For example, electric vehicle uptake

rates, market adoption of biofuels and use of hydrogen

in transport and other applications will all influence

the volumes and types of fuel commodities imported,

distributed and potentially manufactured by our business

over time.

First generation biofuels, which can only be blended in

small volumes, cannot be distributed via the pipeline

to Auckland due to the risk of contamination of jet

fuel supply, meaning that these fuels will need to be

distributed via truck/road to the Auckland market,

potentially by-passing our infrastructure.

As announced in November 2021, Channel

Infrastructure successfully entered into long-term

agreements with our three existing customers (bp,

Mobil and Z Energy) for the provision of import

terminal services. Long-term agreements have also

been executed with customers to provide dedicated

private storage. These agreements provide security

for our business to navigate near term changes in

supply and demand of different fuel commodities

while exploring future opportunities to import/store

and potentially manufacture lower carbon fuels,

and in support of our customers’ needs for fuel

stockholdings to be held onshore.

Please see the ‘Use of scenarios section’ on page 43

for further information on the fuel demand models

used to underpin our valuation and planning.

Opportunities: As New Zealand tackles the challenge of

decarbonisation, new markets for low/zero carbon fuels

and associated storage and infrastructure requirements

are expected to evolve and grow in response to policy

drivers (as discussed above). In practice, decreasing costs

and shifting customer preferences towards these fuels

may further accelerate market growth, presenting strong

opportunities to diversify Channel Infrastructure’s core

business services and products.

Second-generation biofuels (including Sustainable

Aviation Fuel), which can be blended in much higher

volumes, are suitable for distribution via the pipeline to

Auckland, at one tenth of the emissions of equivalent

road transport.

As discussed in detail in Our Transition Pathway from

page 16, our Marsden Point conversion plan includes

a strategic focus on supporting New Zealand’s

transition to a lower-carbon economy. Please refer to

the management actions summarised in the Policy

topic above for more information.

LegalRisks – Short, medium and long term: Channel

Infrastructure has on-going responsibilities to disclose

and manage foreseeable risks, including climate change.

Recent years have also seen an increase in climate-

related litigation claims by parties including climate

activist groups and shareholders. For example, Refining NZ

was one of seven defendants in High Court proceedings

brought by a Northland climate change activist in 2020

attempting to legally force a reduction in greenhouse

gas emissions (the claim was struck out, which the

applicant has appealed). Execution of the Marsden

Point conversion is expected to significantly reduce

the risk of similar direct litigation in future, however

we will continue to be linked to the fossil fuel supply

chain more broadly in the short to medium term.

As detailed in the Governance section of this Report

on page 36, our Board is regularly briefed on climate

change-related issues, including detailed discussions

pertaining to the substantive Strategic Review and

resulting plan to convert the Marsden Point site.

The Board’s oversight is also reflected in the

endorsement of the company’s Climate Change

Position Statement (published on page 15 of this

Report and on our website). This Sustainability

Report, including climate disclosures, align with the

recommendations of the TCFD.

We also continue to monitor climate change litigation

in our sector to ensure awareness of potential indirect

impacts on our business.

TOPICDESCRIPTION OF RISK/OPPORTUNITY MANAGEMENT ACTIONS AND PLANS

Reputation

and social

licence

Risks – Short to medium term: Investors and other

stakeholders (including our workforce and local

communities) take an active interest in our approach

to managing climate-change related risks to, and

opportunities for, the business. This is of particular

relevance as the company undertakes a substantial

transition to move away from fossil fuel refining to a

more flexible import terminal system, aligned with

New Zealand’s decarbonisation goals. In particular,

the expected reduction of Refining NZ’s workforce from

around 300 to approximately 70 employees during the

Marsden Point conversion, has the potential to affect our

social licence within the local and broader community if

not executed with care.

Channel Infrastructure will still be engaged in storing and

distributing refined oil products post conversion; as such

some exposure also remains to negative public attitude

towards fossil fuels. Among other impacts, this could

affect our ability to attract and retain talent.

We work closely with our investors, iwi, local

community, and other stakeholders to ensure we

understand and meet their expectations on climate

change-related matters. The strong shareholder

endorsement of the Marsden Point conversion

Proposal indicated alignment on fundamental

strategic direction of the business, including

acknowledgement of key climate-related issues.

We will continue to proactively disclose our approach

and progress on climate change-related risks and

opportunities, including periodic reviews and updates

to this Report.

Our immediate focus is on supporting those impacted

by the change from refinery to terminal operations this

year, setting ourselves a target to have at least 90 per

cent of people impacted by the changes either in new

jobs (those who want new jobs) or retraining within six

months. Other key commitments, discussed in full in Our

Transition Pathway from page 16, include a minimum

six month notice period and six months’ redundancy

pay, as well as access to a broad range of training and

placement programmes.

Opportunities: The changes Channel Infrastructure will

be undertaking over the coming years provide a valuable

opportunity to enhance our reach and reputation by

designing and executing an industry best-practice and

just transition for our people. By demonstrating leadership,

inclusive growth and adaptation, we can ensure our social

licence is maintained and reputation is strengthened,

putting us in a strong position to execute a successful

transition and implement future growth strategies.

We see further opportunities to strengthen our reputation

through active involvement in the provision of low-carbon

fuels to the New Zealand market in the medium to

long term.

As discussed above, we have made a number of

commitments and investments to prioritise a just

transition for those affected by the conversion of the

Marsden Point operation.

To further support our business-wide commitment

to a just transition, our 90 per cent target for

employees finding a new role or retraining within six

months (described above) has been integrated into

remuneration for all employees via inclusion in the

Company Scorecard.

TechnologyOpportunities: Technological advancements in the

manufacture, transport and end-uses of low carbon

fuels may accelerate their uptake across the New

Zealand economy. This represents a sustainable growth

opportunity for Channel Infrastructure to diversify our role

as a provider of critical energy services to the economy.

During 2021, we completed a comprehensive review

of opportunities for repurposing components of the

Marsden Point site following the conversion. This

included careful consideration of technological

feasibility and maturity of different options, with

extensive consultation undertaken across subject

matter experts, potential partners and international

refineries.

This review has identified a number of prospective

options across the three future time horizons

considered. These will be explored further over the

coming year, with a view to undertake feasibility

studies where appropriate.

In addition, we continue to monitor domestic and

international technology developments which may

represent commercially attractive opportunities for

our business.

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20214140

TOPICDESCRIPTION OF RISK/OPPORTUNITY MANAGEMENT ACTIONS AND PLANS
Physical

– acute/

chronic

Risks – Short, medium and long term (flooding

disruptions): Channel Infrastructure’s Marsden Point

operation is located on the east coast of New Zealand,

at the entrance to Whangarei Harbour and about

140 kilometres north of Auckland. Following the

conversion, the terminal will import, store, and distribute

refined transport fuels on behalf of customers (primarily to

Auckland and Northland markets) via either the Marsden

Point to Auckland Pipeline to Wiri or a short pipeline to a

truck loading facility adjacent to the site for distribution

by road.

Due to the location of the refinery and import terminal at

the entrance to the Whangarei harbour, the operation

is vulnerable to extreme (acute) weather events such as

storm surge or storm tide events. These may increase in

frequency and severity over time, due to climate change.

Subsequent flooding of the site could result in asset

damage and business disruption including impacts along

the supply chain.

In addition, chronic impacts such as rising sea levels may

reduce future effectiveness of the natural fore-dune barrier

(between 6-12 metres) protecting the Marsden Point site,

which is situated 4.3 metres above mean sea level.

To date, storm surge events have been prepared for

and managed using existing operational processes

and business continuity plans.

We maintain Material Damage and Business

Interruption insurance for property damage and

consequential business interruption as a financial

mitigation of these risks. On conversion from the

existing refinery to import terminal operations, the

scope of cover will be adjusted to reflect that of the

terminal business.

We also continue to monitor Climate Change

Projections for New Zealand prepared by the Ministry

for the Environment (which draw on climate model

simulations from the Intergovernmental Panel on

Climate Change).

Risks – Short, medium and long term (erosion impacts):

Increasing frequency and severity of extreme weather

events increase the risk of significant one-off erosion

events at the Marsden Point site, noting that existing

coastal processes have already been observed to be

causing ongoing erosion issues.

In addition, climate change induced sea level rise over

time will increase erosion related risks.

A coastal erosion hazard management strategy has

been in place for the site since 2013. The plan was

prepared with consideration of the adapted risk-

based framework of the Ministry for the Environments

(MfE) Coastal Hazards and Climate Change

Guidance Manual (2008).

Surveys of the coastal foreshore around the location

are undertaken regularly, with the next planned for

this coming year. Information collected is used to

inform and manage the risks from coastal erosion,

integrated with the latest inundation maps and

predicted coastal erosion lines from the local

Northland Regional Council.

The company hold consents to undertake further

coastal erosion protection works if required.

Business Planning

Business planning including scenario analysis has been

an important tool for us as we have assessed options

through our Strategic Review process and planned and

navigated our transition. We have been undertaking

scenario analysis for fourteen years now, and these

exercises centrally informed our decision to transition

from a refinery to an import terminal.

Our scenario analysis has focused on the fuel passing

through our infrastructure, as in our view this is the most

material climate transition impact for our business.

Channel Infrastructure uses fuel demand forecasts

formulated by third party oil and gas market experts,

Hale & Twomey, for its business planning, with base

planning scenarios presented in the charts set out on

page 44. The Business New Zealand Energy Council

(BEC) has recently issued updated energy scenarios

(TIMES-NZ 2.019),

12

with the Tui scenario representing

a future in which climate change is one of several

competing priorities and the Kea scenario representing

a future in which climate change is seen as the most

pressing issue and in which the New Zealand economy

is largely decarbonised by 2040. These scenarios are

shown in the chart set out on page 44 as a comparison

against the Hale & Twomey forecast volumes. The BEC

scenarios indicate the range of potential views on the

rate of decarbonisation of transport fuels, with the Hale

& Twomey forecasts used by Channel Infrastructure more

closely aligned with the BEC Kea scenario.

According to the Hale & Twomey forecast demand

outlook, petrol and diesel demand will start declining

from circa 2025 and circa 2030, respectively and

continue to decline through to 2050. While there is

significant uncertainty in relation to future demand and

demand peaks, this outlook is largely in line with the

Climate Change Commission’s report on New Zealand’s

carbon budget issued in June 2021. This report

contemplates a 1.5 degree aligned pathway for

New Zealand.

Jet fuel demand forecasts have a wide range due to

uncertainty around the recovery from COVID-19 impacts

and viable alternative sources of energy for air travel.

Expert forecasts expect New Zealand jet fuel demand to

continue to grow through to the 2040s before declining

based on expected technology improvements and

possible fuel substitution (potentially electric, Sustainable

Aviation Fuels or hydrogen fuel cells). SAF has been

identified as the primary solution for decarbonising long-

haul flights which drives the majority of jet fuel demand

and has not yet been included in these forecasts. Any

SAF imported into, or manufactured at, Marsden Point,

would likely utilise the same terminal infrastructure as

fossil jet fuel i.e. jetties, tanks and pipeline.

In line with this, national pathway assessment efforts

undertaken by the Climate Change Commission have

identified that road transport fuel is the primary site of

change for New Zealand’s transport system in a Paris

Agreement consistent world, with few alternatives in

place for long-haul air borne transport other than

SAF. Our existing business planning assumptions have

reflected these conclusions, assessing declines in petrol

and diesel demand and growth in jet fuel demand, in

line with the identified impacts of a national 1.5 degree

scenario.

12

BusinessNZ Energy Council energy scenarios published in 2021: bec.org.nz/our-work/scenarios/times-nz-2.0.

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20214342

Channel Infrastructure’s import terminal assets were
recently revalued at fair value by an independent valuer

at $793 million, using the Hale & Twomey fuel demand

forecasts (refer to note 11 of the Consolidated Financial

Statements for the year ended 31 December 2021). The

actual rate of future fuel transition remains uncertain,

and may occur faster or slower than these forecasts

assume. For this reason, we have included a sensitivity

to this valuation in our financial statements, which shows

the impact on asset value if fuel volumes through our

import terminal facilities were to be 10% higher or 10%

lower than assumed in the forecasts. The sensitivity of

the fair value assessment of our import terminal assets to

such a change is +$55 million and -$52 million.

Scenario analysis will continue to form part of our

strategic toolkit, and we anticipate that our approach

will develop over time, including as best practice for

TCFD disclosures in our region develops. Areas for further

investigation include jet fuel forecasts as the feasibility

of SAF is demonstrated. These also include physical risk,

as although we have undertaken specific assessment of

event risk for storm surges and inundation at the site, we

have yet to undertake a broader scenario analysis for

physical climate risk.

Fuel demand projections for New Zealand

New Zealand Product Demand (million litres)

Fuel demand projections for markets supplied by Channel Infrastructure (Auckland and Northland)

Auckland + Northland Product Demand (million litres)

2021 2022 2023 2024 2025 202t6 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050

9,000

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

Jet (H&T Jan-2021)Petrol (H&T Jan-2021)Diesel (H&T Jan-2021)

Tui (BEC May-2021)Kea (BEC May-2021)

2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050

3,500

3,000

2,500

2,000

1,500

1,000

500

0

JetPetrolDiesel

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20214544

The Channel Infrastructure Board is responsible for
reviewing and managing risks, including those related

to climate change, as outlined in our Governance

Statement (available on our website). Day-to-day risk

management is delegated to the Chief Executive Officer,

with risk assessments conducted by the Corporate

Lead Team.

We have an enterprise-wide risk management system

in place, covering preventative/recovery or mitigating

barriers or controls. As at January 2022, three risks linked

to climate change are recorded and managed in this

Enterprise Risk Register. An audit programme is also in

place to verify that operational controls (barriers) are

functioning as documented and to assess the efficiency

and effectiveness of internal controls. The Corporate

Lead Team and the Board obtain additional assurance

of the adequacy of the Company’s management

system from detailed operational reports and monitoring

controls covering both leading and lagging indicators

as well as independent risk assessments carried out by

independent third parties.

Metrics and Targets

Our direct emissions in 2021 totalled 998,982 tonnes

CO2-equivalent (tCO2e), with 857,042 tCO2e arising

from direct (Scope 1) emissions sources and 141,940

tCO2e arising indirectly (Scope 2) through consumption

of electricity generated offsite. This represented a

small (1.6 per cent) increase on 2020 levels, reflecting

the impact of COVID-19 on 2020 production levels,

and a larger 20 per cent reduction on 2019 levels.

Further historical data is provided in the environmental

performance section of this report on page 48.

Following conversion, emissions from direct (Scope 1)

sources are expected to be minimal, arising from small

quantities of fuel combustion in vehicles, off road

equipment, boilers, pumps and generators, as well as

some ongoing fugitive emissions from tanks, valves

and flanges. Scope 2 emissions are also expected to

decrease by 85 per cent as electricity demands for the

import terminal and storage operations are expected

to be significantly lower than the more energy intensive

refinery operations. Some of these Scope 1 and Scope 2

emissions will move upstream in our value chain,

increasing upstream supply chain emissions in the shift.

Nonetheless, the emissions intensity of the fuel we

provide to customers is expected to decrease over time

as discussed in Our Transition Roadmap and Table 2 on

page 38. We are committed to working with customers

to identify opportunities to utilise our infrastructure to

support the decarbonisation of New Zealand’s transport

sector, including by pursuing the use of our facility to

support biofuel consumption in New Zealand by 2030.

In this context, we have set the following emissions

reduction targets for our business to drive progress and

set clear commitments to our stakeholders. These are

described in full in Our Transition Pathway (Our Targets

section).

• Net Zero – Net zero Scope 1 and 2 emissions by 2030.

• Customer Scope 3 – Target: Our infrastructure is

utilised to support the decarbonisation of

New Zealand’s transport sector and facilitate

customer Scope 3 emissions reduction by 2030.

Case Study – Repurposing

Opportunities at Marsden Point

Our transition from New Zealand’s only oil refinery means

a big change to how we keep New Zealand moving, but

as we make this change, there are exciting opportunities

for us to diversify what we do, beyond our core business

of operating the import terminal.

We are talking to a range of parties about options to

utilise the highly strategic assets we have at Marsden

Point. We have a long-term resource consent to operate,

deep harbour and jetty access, industrial electricity and

gas connections, and proximity to the largest population

base in New Zealand. We have near-term, and longer-

term plans, all of which are underpinned by our long-

term commitment to operating at Marsden Point.

We are exploring options to progress the

Maranga Rā solar project, which in combination

with battery storage, has the potential to

eliminate remaining Scope 2 emissions and fully

decarbonise Marsden Point terminal operations.

We are actively talking with customers about

opportunities to decarbonise their Scope 3 emissions,

through infrastructure support for the biofuels mandate

and we are involved in the Air New Zealand-led

Sustainable Aviation Fuel feasibility study.

Discussions are underway to explore the import and

storage of other bulk liquids at Marsden Point, and we

expect the findings of the Fortescue Future Industries

study looking at green hydrogen production on our site,

to be delivered later in 2022.

Our transition from

New Zealand’s only oil refinery

means a big change to how we

keep New Zealand moving.

Risk management

Channel Infrastructure NZ | Sustainability Report 20214746Channel Infrastructure NZ | Sustainability Report 2021

07

Environmental

performance

Channel Infrastructure is committed to maintaining

the highest standard of environmental performance

and protecting the unique environment in which we

operate. We take these commitments very seriously,

as we also live and work at Marsden Point and the

surrounding community.

As noted above, Channel Infrastructure seeks to reduce

our carbon footprint, build resilience to climate change

risks, and responsibly contribute to achieving New

Zealand and global decarbonisation targets. We seek

to do this while acting as responsible managers of

the land and sea upon which we operate. Moreover,

our environmental commitments extend beyond

carbon emissions to include waste, wastewater, land

contamination and erosion, all of which must be

managed responsibly.

We are conscious of our responsibility for minimising

the impact of our operations on the surrounding

environment. This has been underpinned by a ‘no spill’

policy and our previous c.$25 million investment in site

cleaning, preventing hydrocarbons leaving the site,

and bolstering the resilience of our water treatment

systems. Our transition to import terminal operations will

reduce the impact of our operations on the surrounding

environment and we will be maintaining our focus on

reducing legacy hydrocarbon impacts to groundwater

through the ongoing operation of our network of

groundwater monitoring and recovery wells.

Our Marsden Point site was recently granted by the

Northland Regional Council a Resource Consent to

operate for another 35-year term, based upon a

detailed environmental impact assessment of our

processes, and operations. This assessment reviewed

our operations’ effects on the harbour, land, air quality

and the surrounding community. As a condition of

the resource consent, we have committed to strict

protections to maintaining the current level of high

environmental standards, and to ensure any current and

future operations that take place on our site do so in a

responsible manner.

Our environmental management systems include

monitoring of our discharges to air and water, soil and

groundwater management, awareness and permit to

work controls, as well as cleaning and remediation of all

leaks or spillage. More information on our environmental

management systems can be attained on the

Environment section of our website.

Greenhouse Gas emissions: Following closure of the

refinery in 2022, we expect our Scope 1 and 2 greenhouse

gas emissions will decline by 98 per cent from 2019 levels,

a reduction of over 1 million tonnes of carbon dioxide

per annum. The closure of the refinery alone will deliver

upon one third of Aotearoa New Zealand’s first emissions

reduction budget. We anticipate an approximate 85

per cent reduction in electricity consumption, and

no natural gas requirements following this transition.

It will open significant opportunities to participate

in decarbonisation of New Zealand’s transport fuels

and energy through our existing infrastructure and

repurposing of the Marsden Point site.

Our emissions intensity increased in 2021 to 244 (kgCO2/t

of product) since the prior year where it was 218.4. This

was reflective of higher production levels compared to

2020 (when we shut the refinery down for six weeks),

Operational decarbonisation

Future fuels and energy industry transition

Land, air, waste & water management

Circularity

Channel Infrastructure NZ | Sustainability Report 20214948Channel Infrastructure NZ | Sustainability Report 2021

as well as a less efficient mode of operating the plant
with lower production levels than would be optimal,

given the ongoing impacts of COVID-19. Our Scope 1

emissions increased marginally from 2020 to 857,042

tCO2 but remained below the 2019 level of 1,080,041

tCO2. Our Scope 1 largely comprised of emissions from

process furnaces, industrial processes, and fugitive

emissions. The 2021 emissions increase should be seen in

the longer-term context as a minor change ahead of a

wholesale decline of Scopes 1 and 2 emissions expected

in 2022. Gas usage in 2021 was lower than in 2020 due to

the unavailability of gas supply in New Zealand at levels

required to optimally run the refinery, increasing use of

refinery produced fuel.

Our Scope 2 emissions also increased slightly to 141,940

tCO2, up from 134,927 for the previous reporting year.

14


Going forward, our emissions profile will predominantly

comprise of Scope 2 emissions. We are investigating

pathways for further reduction beyond the expected

98 per cent

15

in 2022, including via the use of process

improvements and renewable electricity.

Waste: Steel, aluminium, paper and other waste from

the refinery is recycled responsibly. As part of our waste

management programme, we recycle more than 190

tonnes of material, including steel, aluminium and paper

every year.

Releases outside consent: The Company recorded

unauthorised releases outside of consent in 2021 when

non-compliant firefighting foam was used during fire

training exercises. Our testing indicates a low risk to

the surrounding environment from these releases. The

Company has taken action to mitigate the effects of the

discharge and to further strengthen on-site controls, with

on-going testing to determine if any further treatment or

remediation is required.

Wastewater: All wastewater from process units,

stormwater, the effluent water treatment plant and

the groundwater recovery system is collected in our

stormwater basin prior to discharge to the Whangarei

Harbour. Our discharge is continually monitored to ensure

it remains within the strict quality limits of our resource

consent. In recent years, we have invested c.$25 million

in improving our wastewater collection and treatment

systems to ensure they remain robust, particularly during

heavy weather events.

Erosion management strategy: Recent studies have

observed and confirmed evidence of erosion at the site

boundary, and identified the future possibility of ongoing

erosion events, such as storms and tsunami aggravated

by sea level rise and changing weather patterns

because of climate change. Our erosion management

strategy aims to manage the dynamic coastal

environment in which we operate in a way that provides

resilience to our nationally significant infrastructure while

appropriately recognising its wider social, cultural, and

environmental values.

We have identified key assets that may be at risk in

future years and corresponding responses, including

options for at-risk assets. We are also considering

a range of short and long-term coastal erosion

management options since much of the infrastructure

at the site cannot be easily relocated. To manage

these environmental risks, we have developed a

strategic erosion management framework which

includes monitoring, thresholds, and a decision-

making matrix to determine appropriate responses.

14

Correction: in our 2020 Annual Report on Page 18 we incorrectly cited our 2020 Indirect Scope 2 emissions at 56,100 tCO2, this number should be 134,927

tCO2, as cited in this Report.

15

Compared to 2019 CO2 emissions.

Case Study – Erosion Management

As a coastal site, we are subject to a range of

environmental impacts which are increasing as our

climate changes.

In 2013, the site experienced significant coastal erosion

events, to the point that the beach surrounding the site

eroded right back to our fence in one location, which

was subsequently washed away. As the seasons change,

and prevailing wind and storm direction shifts, this kind of

significant event is becoming more common.

In the immediate aftermath of the 2013 ‘washout’,

we undertook coastal works to build a buried seawall,

re-establish the beach and dunes over the seawall, and

develop a comprehensive Coastal Erosion Management

Strategy. The strategy includes monitoring of the dunes

of the coastal foreshore to track movement or recession

over time. Our mapping, along with information from the

Northland Regional Council, has been used to predict

and track expected retreat of the dunes over the next

35 to 50 years so that we can make the necessary

investments now to manage the potential retreat from

land that is most at risk of weather-related impacts over

this time period.

Periodically, when required, we also undertake proactive

dune planting to shore up the dunes and reinforce

natural protection barriers.

We are currently developing a coastal landscape

Management Plan with iwi which will, among other

things, include dune planting to improve dune resilience

to erosion events.

51Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 202150

244.010
141,940857,042

0.06

1.9

11.69. 8

0.96

3,3411.46

Table 3 – Emissions Data Table 4 – Resource Usage

RELEASES OUTSIDE CONSENTTOTAL FUEL USAGEDIRECT CO2 EMISSIONS INTENSITYEX-CRUDE (REFINERY PRODUCED FUEL)

PetajoulekgCO2/t of productPetajoule

PetajouletCO2tCO2

Million tonnes

Amount of flare as

mass % of feedstock

Tonnes

Petajoule

DIRECT CO2 EMISSIONS (SCOPE 1)NATURAL GAS USAGEINDIRECT CO2 EMISSIONS (SCOPE 2)ELECTRICITY USAGE

FLAREWATER USAGESULPHUR DIOXIDE EMISSIONS

2020: 52019: 12018: 52017: 42020: 11.22019: 14.32018: 13.22017: 14.22020: 218.4 2019: 206.1 2018: 195.9 2017: 199.42020: 8.82019: 10.72018: 9.82017: 11.4

2020: 848,6212019: 1,080,0412018: 972,0182017: 1,045,5952020: 2.42019: 3.52018: 3.42017: 2.82020: 134,9272019: 177,1322018: 162,7532017: 175,7882020: 0.922019: 1.232018: 1.142017: 1.22

2020: 0.172019: 0.02)2018: 0.052017: 0.022020: 1.492019: 1.682018: 1.652017: 1.72020: 3,3452019: 4,3292018: 3,4042017: 3,695

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20215352

The safety of our workplace and the health and
wellbeing of our people are core company values,

at the heart of the on-site culture.

We see safety as inclusive of the physical, mental, and

social aspects to the issue. We have a responsibility

to provide safe and healthy working conditions for

all employees and contractors working for us. This

responsibility is a core aspect of our business and is

grounded in the United Nations Guiding Principles

on Business and Human Rights (UNGP) and the

UN SDG 3 Good Health and SDG 8 Descent Work

and Economic Growth.

We maintain our commitment of ‘Everyone Safely

Home Every Day’ and actively value and protect the

physical and mental health and safety of our employees

and contractors. We acknowledge this is a critical

responsibility and that our operations contribute to the

welfare of our people and the surrounding communities.

We also acknowledge the International Labour

Organization (ILO) and United Nations Guiding Principles

on Business and Human Rights (UNGP) definitions for

workplace health and safety

16

, as well as the link to a

universal human right to work safely.

Our transition from a refinery to an import terminal has

created change and uncertainty for many of our people;

supporting them through this period, not just in future

employment opportunities but in their mental health,

has been a huge focus for the business. Our workforce

is incredibly diverse, so ensuring we have a broad range

of mental health support services available was, and

continues to be, key to contributing to the wellbeing of

our staff. We developed the E Tū Tangata safety culture

programme, which continues to have a strong impact

on our health, safety and wellbeing culture today, and is

explained further in the case study on page 57.

Alongside E Tū Tangata, we have the ‘Care’ framework.

This framework provides key support services to ensure

all employees have options available if they ever need

assistance with their mental health. The Care framework

includes the Manaaki team, a group of people from

across the business whose mahi (work) is focused on

supporting anyone at any time, providing kanohi-ki-

te-kanohi (face-to-face) support, as well as online and

physical resources. Care also includes our ‘Grow Hub’

which provides ongoing transition support in the form

of workshops, coaching and, lunch and learns. Our

Wellbeing Workshops are designed to help our people

16

The ILO considers health, safety, and wellbeing in the workplace — often referred to as occupational health and safety (OHS) as the “discipline

dealing with the prevention of work-related injuries and diseases, as well as the protection and promotion of the health of workers”. The UNGP defines

occupational safety and health as the improvement of working conditions and working environments for workers to ensure their safety and health

are maintained while working and provide compensation if a work-related injury occurs. These international instruments are grounded in the Universal

Declaration of Human Rights Article 3, which states “everyone has the right to life, liberty and security of person”.

08


People,

Diversity &

Community

Health, Safety and Wellbeing

Health and wellbeing

People and process safety

Access to skills

Channel Infrastructure NZ | Sustainability Report 20215554Channel Infrastructure NZ | Sustainability Report 2021

learn tools to manage their mental health through
times of change and uncertainty, and so far these have

achieved high participation with over 160 employees

attending. Free counselling services have been made

available to our employees over the transition period

with dedicated counsellors available to support staff

and Employee Assistance Program (EAP) support services

providing 24/7 confidential, one-to-one counselling.

As we operate a high hazard facility, we work within a

system of stringent safety policies and controls to comply

with New Zealand’s Health and Safety at Work Act 2015.

To demonstrate our ability to operate safely with control

over potential hazards, we developed a comprehensive

Safety Case which was accepted in 2020 by WorkSafe.

We continue to update the Safety Case as we transition

to import terminal operations, whilst continuing to

progress identified risk reduction projects.

The acceptance by WorkSafe of our Safety Case in early

2020 marked a significant milestone for our business and

our safety journey. The Safety Case details the hazards

that, left unchecked, could result in major incidents;

along with the measures used to prevent such incidents

occurring and the emergency response systems to

reduce consequences should an incident occur. We

are proud of our team and the work that has gone into

developing the Safety Case, which further strengthens

the effectiveness of personal and process safety

management at Channel Infrastructure. For more detail,

refer to our Safety Case Summary available on

our website.

Underpinning the safety initiatives and structures are

our Hauora Hikoi (Safety Walks) and Hauora Kōrero

(Safety Talks), which are undertaken by people across

the business. This programme won the Engagement

category of the NZ Workplace Health & Safety Awards

for 2020 and remains something we are proud of today.

The programme is being adapted and improved as we

transition into our new business model.

Our personal safety performance in 2021 was strong,

with recordable and lost time injury frequency rates

being zero per 200,000 hours worked for the second

consecutive year (0 TRCFR, 0 LTIFR)

17 18

. We consider

the above to be very significant achievements by our

employees and contractors working on site considering

that we operate in an environment requiring constant

vigilance regarding hazards, and have achieved these

results through a period of significant change and

uncertainty.

We had in 2021 two Tier 1 and zero Tier 2 process safety

incidents, an increase of two from the last two years.

7 8


These incidents have been closely investigated to

ensure we put in place measures to address their causes

and strengthen our existing controls. We strive for zero

incidents and know that we can achieve this, even during

an ongoing global pandemic and complex structural

changes to our business.

We conducted 14 major emergency exercises in 2021, a

decrease from the 16 conducted in 2020. This decrease

mostly resulted from the ongoing impacts of COVID-19

and the associated medical guidance which limited

our ability to gather safely in groups. We plan to assess

our major emergency exercises in 2022 in accordance

with the prevailing medical advice and our own risk

assessments.

To operate through an ongoing pandemic while

undertaking a wholesale transition from a refinery to an

import terminal, and to do so safely, was an outstanding

achievement and a testament to the capability and

commitment of our people.

17

TRCFR (Total Recordable Case Frequency Rate): The number of lost time incidents, restricted work cases, medical treatment cases and fatalities per

two hundred thousand manhours worked.

18

LTIFR (Lost Time Injury Frequency Rate): The sum of work-related injury cases per 200,000 hours worked, where the injured person is deemed medically

unfit for any work as a result of the injury.

Cory Abraham accepting, on behalf of the Company, the NZ Workplace Health & Safety Awards, Engagement category.

Case Study - E Tū Tangata, safety

culture in practise

To support the Company’s focus on safety and mental

wellbeing across site, we developed the E Tū Tangata

(Stand in the Gap) safety culture programme. This

employee-led initiative incorporates values from Te

Ao Māori into the culture strategy and celebrates

diversity, which has contributed greatly to improved

safety performance. The programme was recognised

for its effectiveness when it won the ‘Best initiative to

encourage worker involvement in health and safety’

in the Safeguard New Zealand Workplace Health and

Safety Awards in 2020.

E Tū Tangata is a call for all workers across site to own

our safety culture and to stand as one to be the voice for

safety and wellbeing. As a high-hazard site, making sure

every one of our people gets home safely every day is

our number one priority. The group, all of whom volunteer

to be involved, champion safety initiatives, and lead by

example in their day-to-day work.

This includes organising themselves into the Manaaki

group, to provide wellbeing support to colleagues which

has been critical during ongoing COVID-19 disruptions

and the business transition to an import terminal. The

Manaaki team has also been recognised for their tactile

approach to well-being support for the wider team at

Refining NZ. They are finalists for the NIB New Zealand

Best Emerging Programme Award in the national

Headfit awards.

E Tū Tangata is celebrated each quarter through the

Kaihautū (Leader) safety awards which aims to empower

front-line workers to take ownership of themselves and

their teams’ safety, and recognises a member of the

team who has had a tangible impact on safety across

the site.

The transition of Refining NZ to Channel Infrastructure

represents a big change for our people, but through the

E Tū Tangata programme, they have supported each

other to stay safe and take care through this time.

57Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 202156

2020: 162019: 222018: 262017: 172016: 13
Table 5 – Safety Performance

Diversity and inclusion are important aspects of our

business culture at Channel Infrastructure and were

identified by our materiality assessment as impactful

to the Company. We value diverse backgrounds

and experience as a source of strength, which is

particularly relevant now during our transition to Channel

Infrastructure and the many associated challenges

that come from such a major change to our business.

We recognise the importance of adaptability and are

committed to improving the ways we respect, connect

with, and empower, our diverse workforce to improve the

Company as a whole.

Our commitments to a diverse and inclusive work culture

contribute to UN SDG 5 Gender Equality and should be

considered with reference to international instruments

including the UN Convention on Discrimination Against

Women and the UN LGBTI Standards of Conduct for

Business. Channel Infrastructure’s specific values and

commitments are detailed in our Diversity and Inclusion

Policy (available on the website under Governance),

noting that the Company commits to four core

diversity principles:

• Diversity will be pervasive and evident throughout

all levels of the organisation,

• We will gain and retain top talent by attracting a

diverse candidate pool,

• Our decision making will be enhanced by the richness

of the experiences and backgrounds of our people,

• The way we lead and the way we behave will

demonstrate the value we place on diversity.

These diversity principles practically manifest through

our recruitment, talent management, inclusive

communication, performance management, corporate

culture programmes, and succession planning.

The Diversity and Inclusion Policy also states the

Company’s definition of diversity, and details what

metrics are captured and monitored.

19

These metrics

are recommended to the Board by the Corporate

Lead Team with the Board annually assessing progress

towards diversity objectives while also making any

required updates or revisions to the policy. Our 2021

diversity and inclusion metrics are depicted in the data

table in this section and referenced in our annual report.

2021 saw various areas of progress towards increasing

diversity within the Company. 38 per cent of our

Corporate Leadership Team identify as female with

50 per cent of that team under 50 years old. We are

proud that at the end of the year, Channel Infrastructure

had employees from 13 different countries and a variety

of ethnicities working at the Marsden Point site.

19

Channel Infrastructure’s Diversity and Inclusion Policy defines diversity to include gender, gender identity, disability, sexual orientation, religion, age,

ethnicity, backgrounds, cultures, and worldly experiences.

2

00

0

14

TOTAL RECORDABLE CASE FREQUENCY RATE (TRCFR)/

200,000 HOURS

LONG-TERM INJURY FREQUENCY RATE (LTIFR)/

200,000 HOURS

TIER 1 PROCESS SAFETY INCIDENTSTIER 2 PROCESS SAFETY INCIDENTS

NUMBER OF EMERGENCY EXERCISES

2020: 02019: 0.272018: 0.762017: 0.892016: 0.512020: 02019: 0.132018: 0.482017: 0.132016: 0.48

2020: 02019: 02018: 22017: 02016: 12020: 02019: 02018: 32017: 42016: 0

Diversity & community

Workforce transition

Culture & diversity

Community engagement

Iwi partnerships

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20215958

Two female board members, together with our CEO
Naomi James, CFO Denise Jensen and Chief People

Officer, Caz Jackson, played key parts in the Company’s

Strategic Review and the Transition Committee

throughout 2021. They provided integral leadership

and guidance during one of the most challenging

periods in the Company’s history. We believe that

amidst organisational transitions and other challenging

times are when strong diversity pays dividends by

improving problem solving and expanding the range of

considerations used to make and execute on strategic

decisions. We are proud of the gender diversity across

our Board and senior leadership and our commitment to

prioritising this advantage into the future.

Channel Infrastructure is committed to pay-equity,

already taking steps to ensure equity for all employees.

Channel Infrastructure will continue to review and

monitor pay-equity into the future.

Most of the changes in our diversity and inclusion

metrics stem from a higher-than usual degree of

change resulting from our strategic transition to an

import terminal, which is resulting in a significant draw-

down of our employee and contractor size. Once the

transition is complete, we expect to be able to draw new

base-year data, reset our targets, and begin making

marked improvement towards becoming as diverse as

possible, which we believe is an important pillar of any

organisation’s long-term strategic sustainability.

Stakeholder and community engagement is an essential

aspect of how we work and was identified by the

Company’s materiality assessment as impactful. We

are committed to creating benefits for our people, their

families, our neighbouring iwi partners, local communities,

and all other relevant stakeholders. Our transition to an

import terminal and future operations are built around

international human rights standards, as our refinery

operations have been for the past 60 years.

Our commitment to the communities and the people

we interact with contributes to UN SDG 8 Decent work

and Economic Growth and should be considered with

reference to the UN Guiding Principles on Business

and Human Rights as well as the International Trade

Union Confederation’s Just Transition Centre. See

more information and examples of our community

engagement and iwi partnerships on our website

under Community and Sustainability.

Stakeholder and community engagement in 2021 has

most clearly manifested through our ongoing focus

on a just transition as Refining NZ becomes Channel

Infrastructure. For context, a Just Transition secures the

future and livelihoods of workers and their communities in

the transition to a low-carbon economy.

20


From the start of the Company’s Strategic Review, our

Corporate Leadership Team has committed to treating

everyone with respect and dignity, as we worked through

what changes might be required in the future plans for

our business. As an interim step, in 2021 we simplified our

refinery operations to create time to develop plans for

a long-term sustainable future and obtain the required

stakeholder support for these plans. We used this initial

change as an opportunity to work on how we would help

those leaving the company to find new jobs or begin

training, recognising a much larger change was ahead

of us. We set ourselves the target of supporting all of

our people impacted by the simplified refinery changes

seeking employment to be in new jobs or undertaking

retraining within six months of leaving the Company.

By the end of 2021, we were at about 96 per cent of our

re-employment/retraining target for people impacted by

the refinery simplification changes. Progress was largely

due to various initiatives and collaborations organised

as part of our comprehensive Transition Support

Programme. We partnered with local support providers

including: the Ministry of Social Development to help

employees write CVs and master interviewing skills; with

the Whangarei Budgeting Services to run workshops on

best-practice management of redundancy payouts;

with Vitae to increase their onsite presence as part of

our continued Employee Assistance Programme; and

through the Northland Refinery Transition Working

Group to attract new opportunities to the region for our

people. We also organised a Careers Expo with some

20 employers with relevant vacancies to fill. We have

taken our learnings from supporting workforce transition

through the simplified refinery changes forward as we

prepare for the much larger change that will occur in

2022 as we transition from refinery to terminal operations.

We maintained close engagement and communication

channels with our employees throughout the 2021

organisational changes. We launched a pulse survey

in late 2020 called ‘Your Voice’ focused on safety and

wellbeing, simplification, communication, leadership,

accountability, development, energy and values. This

survey continued regularly throughout 2021 and will be

used again in 2022. The Company also established the

Manaaki group under the broader health and safety

programme E Tū Tangata to specifically support mental

health and wellbeing around the transition. Manaaki was

provided with training in psychological first aid, learning

some of the key elements in this process – Look, Listen

and Link – supporting our people and leaders through

the change.

While the Company is conducting this transition with

great care and concern for our stakeholders, it has not

been easy, and we do not take the departures from our

dedicated workforce lightly. As part of our transition

beginning in late 2020, we have reduced our workforce

by around 23 per cent from 382 people down to 294

people in December 2021. In total over the restructure,

we have had some 90 employees leaving the Company

either through redundancies, retirements or resignations.

Contractor numbers also reduced from 264 to 109 over

that same period. Employee numbers will reduce again

through 2022, and we will report on the workforce

transition from refinery to import terminal operations in

our next Sustainability Report.

In 2020, the Northland Refinery Transition Working Group

was established to assist with assessing and mitigating

the impact of terminal conversion on refinery employees,

and the regional economy. The scope of works is varied

and includes identifying opportunities around regional

and national redeployment, training, and regional

economic plans. The group is made up of local Councils,

community leaders, iwi, Government agencies, and unions.

Channel Infrastructure remained dedicated throughout

2021 to the community in which we operate through

ongoing engagement and communication. We partner

with local stakeholders on long-term projects supporting

the environmental, health, safety, and education of

the surrounding area. For example, we partner with

Patuharakeke Trust Board around environmental and

educational projects. We also regularly engage our

neighbours via our Facebook page and the Marsden

Point Liaison Committee, and our CEO regularly speaks

to different community groups and meetings across the

district to keep them informed of any relevant activities

or changes that could affect them. The community

knows who to contact within the Company if they have

critical safety concerns, if a hazardous event occurs, or

if they have questions about our Safety Case summary

which is publicly available on our website.

20

Just Transition Centre, ituc-csi.org/just-transition-centre

We believe that in challenging

times and periods of

significant organisational

change strong diversity pays

dividends, by improving

problem solving and expanding

the range of considerations

used to make and implement

strategic decisions.

Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 20216160

Case Study – Partnering with
mana whenua

Channel Infrastructure has strong and enduring

partnership with the kaitiaki over the land upon which

we operate, and we are proud of our work to understand

and acknowledge iwi perspectives because we

recognise the intergenerational impact our business has

had on tangata whenua from our region.

We are proud to have formal relationship agreements

with two of our nearest iwi partners. This mechanism

means we have a way to recognise our differences and

to provide the framework to allow us to work together in

a positive way as we move forward. We are committed

to upholding the principles of Te Tiriti o Waitangi, as we

manage the impact of our operations on the site, and

harbour, at Marsden Point

Our strong and enduring relationship agreement

with Patuharakeke as ahi kā is a testament to this

commitment. It is our formal agreement to consult and

discuss changes we are planning on site, and while we

do not always agree, we respect each other’s position.

Wherever possible, we look to consider the impact of

any changes on mana whenua of the site on which

we operate.

Our iwi partners are committed to the protection of our

environment and their responsibility as kaitiaki, and we

recognise our obligations as well. We are working closely

with our community and local iwi to ensure we minimise

our impacts on the coastline and land upon which we

operate, through active environmental management

plans, and a firm understanding of how we can mitigate

the risks of operating our consented heavy-industrial site.

We have also committed to ongoing consultation and

open and honest communication between Channel

Infrastructure and iwi partners, to ensure they are

informed of any activities on site that may have an

impact on them as kaitiaki.

For many of our team based at Marsden Point, this

is their community too, so we have a strong personal

commitment to preserving and protecting the taonga

that surrounds us.

Table 6 – Staff And Contractor Data

20212020

BOARDCORPORATE

LEAD TEAM

WORKFORCEBOARDCORPORATE

LEAD TEAM

WORKFORCE

No.%No.%No.%No.%No.%No.%

GENDER

Male571%562%23482%571%457%28084%

Female229%338%5218%229%343%5716%

Other

21

------------

ETHNICITY

NZ European/

Pākeha457%675%17360%571%571%19357%

Other European343%225%4315%229%229%5817%

Māori & NZ

European----166%----227%

Māori----166%----227%

Asian----93%----103%

Other

22

----2910%----329%

NATIONALITY

TOTAL

New Zealand----23377%----27177%

United Kingdom----124%----145%

Australia----124%----134%

South Africa----82%----123%

Other----3412%----257%

Information not

provided----21%----164%

AGE

Under 30 ----124%----237%

30-50 229%450%16457%343%457%19356%

Over 50 571%450%11039%457%343%12135%

Table 7 – Diversity Data

21

Other, for the purpose of gender diversity, includes: transgender, non-binary, agender, genderfluid, polygender, and any other form of gender

identification.

22

Other, for the purpose of ethnic diversity, includes Māori & Other Ethnicity, Pacific Islander, Pacific Islander & Other Ethnicity, African, Indian,

Middle Easterner, Pakistani, Sri Lankan, South American, North American, and Information not provided.

294109

NUMBER OF STAFFNUMBER OF CONTRACTORS

2020: 3442019: 4122018: 3442017: 3442016: 3382020: 1052019: 2512018: 2652017: 2692016: 174

Channel Infrastructure NZ | Sustainability Report 20216362Channel Infrastructure NZ | Sustainability Report 2021

09

Annexure

GRI Standard Disclosure 2021 Sustainability Report (SR)

2021 Annual Report (AR)

GRI 2: General

Disclosures 2021

2-1 Organizational details2, 9 AR

2-2 Entities included in the organization’s sustainability reporting35 AR

2-3 Reporting period, frequency and contact point1 Jan 2021 to 31 Dec 2021;

Annual reporting period;

communications@channelnz.com

35, 84, AR

2-4 Restatements of information50 SR

2-5 External assuranceNone

2-6 Activities, value chain and other business relationships17-19 SR

2-7 Employees54-63 SR

2-8 Workers who are not employees54-63 SR

2-9 Governance structure and composition35-36 SR

10 AR

2-10 Nomination and selection of the highest governance body10 AR

2-11 Chair of the highest governance body10 AR

2-12 Role of the highest governance body in overseeing the

management of impacts

31-33 SR

2-13 Delegation of responsibility for managing impacts31 SR

2-14 Role of the highest governance body in sustainability reporting31-33 SR

2-15 Conflicts of interest32 SR

2-16 Communication of critical concerns28-30 SR

2-17 Collective knowledge of the highest governance body10 AR

2-18 Evaluation of the performance of the highest governance body10 AR

2-20 Process to determine remuneration31-33 SR

13 AR

2-21 Annual total compensation ratio17 AR

2-22 Statement on sustainable development strategy15, 17, 24, 35, 43 SR

2-23 Policy commitments15 SR

2-24 Embedding policy commitments15, 17 SR

2-25 Processes to remediate negative impacts31-33 SR

2-26 Mechanisms for seeking advice and raising concerns61 SR

2-27 Compliance with laws and regulations2, 9 SR

35 AR

2-28 Membership associationsBusiness and Parliament Trust,

Business NZ, Hugo Group, Institute

of Directors, Northland Chamber

of Commerce, Petroleum Skills

Association, Business Leaders,

Health and Safety Forum,

The New Zealand Initiative

GRI Index

Statement of use:

Channel Infrastructure has reported the information cited in this GRI content index for the period 1 January 2021 to 31 December 2021

with reference to the GRI Standards

GRI 1 used | GRI 1: Foundation 2021

6564Channel Infrastructure NZ | Sustainability Report 2021

GRI Standard Disclosure 2021 Sustainability Report (SR)
2021 Annual Report (AR)

GRI 2: General

Disclosures 2021

(continued)

2-29 Approach to stakeholder engagement28-30 SR

61 AR

2-30 Collective bargaining agreementsNot reported

GRI 3: Material

Topics 2021

3-1 Process to determine material topics28-29 SR

3-2 List of material topics28-30 SR

3-3 Management of material topics31-33 SR

GRI 302: Energy

2016

302-1 Energy consumption within the organisation53 SR

302-3 Energy intensity17 SR

302-4 Reduction of energy consumption10-11, 17-18 SR

GRI 303: Water

and Effluents 2018

303-1 Interactions with water as a shared resource6, 20, 46 SR

303-5 Water consumption27, 53 SR

GRI 305: Emissions

2016

305-1 Direct (Scope 1) GHG emissions27, 47, 49, 52 SR

305-2 Energy indirect (Scope 2) GHG emissions27, 47, 49, 52 SR

305-4 GHG emissions intensity27, 50, 52 SR

305-5 Reduction of GHG emissions10-11, 18, 52 SR

305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other

significant air emissions

53 SR

GRI 401:

Employment 2016

401-1 New employee hires and employee turnover63 SR

GRI 403:

Occupational

Health and Safety

2018

403-1 Occupational health and safety management system55-56 SR

403-2 Hazard identification, risk assessment, and incident

investigation

55-56 SR

403-3 Occupational health services55-56 SR

403-4 Worker participation, consultation, and communication on

occupational health and safety

55-56 SR

403-6 Promotion of worker health55-56 SR

403-9 Work-related injuries58 SR

GRI 404: Training

and Education

2016

404-2 Programmes for upgrading employee skills and transition

assistance programmes

41 SR

GRI 405: Diversity

and Equal

Opportunity 2016

405-1 Diversity of governance bodies and employees59 SR

Channel Infrastructure is

the essential connection in

New Zealand’s energy network.

67Channel Infrastructure NZ | Sustainability Report 2021Channel Infrastructure NZ | Sustainability Report 202166

---

Port Marsden Highway, Ruakaka, Northland 0171 +64 9 432 8311 corporate@channelnz.com channelnz.com
Private Bag 9024, Whangarei 0148, New Zealand


6 April 2022



Dear Shareholder

I am pleased to confirm that we have now commenced operations as a dedicated fuels import terminal, and the

New Zealand Refining Company formally changed its name to Channel Infrastructure NZ Limited on 1 April 2022.

This is a significant milestone for the Company. After 60-years of operations as New Zealand’s only oil refinery, we

look back on our past with pride, but, because of this change, we can now also look to the future with confidence

that we have a sustainable business that will continue to contribute to our community, and New Zealand, long into

the future.

Channel Infrastructure’s vision is to be New Zealand’s leading independent fuel infrastructure company,

and we have strong aspirations for growth.

The transition to Channel Infrastructure provides earnings stability enabling us to focus on the return to payment of

dividends to you. Our business is now in a strong position with:

1. Ownership of critical infrastructure, supplying the Northland and Auckland markets, which makes

up 40% of New Zealand’s fuel demand and all of the jet fuel to Auckland International Airport, underpinning

long-term asset utilization. The shared terminal storage capacity of 180 million litres, combined with an

additional 100 million litres of private storage capacity, makes Marsden Point the largest import terminal in

New Zealand.

2. Long-term contracts in place with our customers, with fixed and minimum fee components which

incentivize utilisation of our infrastructure; the higher take or pay commitments over the first six years

of these contracts supports the funding of conversion costs and allows time for a recovery in jet demand

from COVID impacts to occur. Importantly, both the Terminal Services Agreements and the private

storage fees are subject to PPI based indexation, which will provide strong protection for our earnings in an

inflationary environment.


3. These contracts, together with the $400-450 million of tax losses we expect to have following

conversion, provide our business with projected stable earnings and cash flow. The Board’s current

expectation is that Channel Infrastructure will commence the payment of dividends within 1-2 years from

conversion

1

.

4. The conversion of the refinery delivers a significant carbon reduction for New Zealand– around one

third of New Zealand’s first emissions reduction budget - and our infrastructure will remain relevant as New

Zealand’s fuel requirements shift to lower-carbon fuels in the future, with jet fuel demand underpinning

long-term asset utilization and our pipeline delivering fuel to Auckland at one tenth of the emissions

compared to transport by road.

5. A focused growth strategy, which we are already delivering on with the additional private storage

contracts executed, and further opportunities at the Marsden Point site, including additional fuel storage to

support fuel security, renewable electricity supply through the Maranga Ra solar project and work

underway with customers and partners on biofuel and hydrogen opportunities.

I would encourage shareholders to visit the new website at www.channelnz.com which showcases our new brand

and additional information about our new business and the priorities for the year ahead.


1

The Board reserves the right to adjust the payout ratio or expected timing for the recommencement of dividends.


Port Marsden Highway, Ruakaka, Northland 0171 +64 9 432 8311 corporate@channelnz.com channelnz.com

Private Bag 9024, Whangarei 0148, New Zealand

Sustainability Report

On behalf of your Board, I am also pleased to provide shareholders with the Company’s first Sustainability Report.

This report sets out how our business will contribute to New Zealand’s energy transition in the years ahead, and

how our business plans to make the most of the opportunities before us. This report is provided for the benefit of

all our stakeholders as a summary of our sustainability performance to date, and targets for the future.

The report also outlines how we plan to support a just transition for our workforce and local community, impacted

by the Company’s transition to an import terminal business. We believe that a just transition for people is not an

added extra, it is a central part of how the global community must ensure that the impacts of the lower-carbon

future are not unfairly borne by a single community. We are focused on supporting our people with retraining and

finding new jobs, looking for growth opportunities at our site which can create new jobs and working with our local

community to attract new opportunities to the Northland region.

As a pioneer in New Zealand’s climate transition, Channel Infrastructure has also committed to being a leader in

climate disclosure and reporting, and has published its first Sustainability Report, aligned with the

recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD), more than a year ahead of

mandatory reporting in 2023. We have done this to signal our on-going commitment to climate action, and to

ensure a long-term sustainable future for our business.

We will continue this reporting on an annual basis and are committed to continuous improvement, so we would

value your feedback. To do so, please email us at investorrelations@channelnz.com or talk to us in person at the

Annual Shareholders Meeting.

FY21 Annual Report

We recently released our FY21 Annual Report, which reflects the last full year of refining operations at Marsden

Point.

Annual Shareholders Meeting

Our first Annual Shareholders Meeting (ASM) as Channel Infrastructure will be held at 2.00pm on Tuesday 10 May

2022 at Eden Park and virtually. Further details can be found in the Notice of Meeting and Proxy form enclosed.

Shareholders attending the meeting virtually will be given the opportunity to raise questions. Shareholders may

also submit written questions. The main themes will be aggregated and responded to at the ASM. Written

questions should be sent by post to the Company Secretary, Channel Infrastructure NZ Limited, Private Bag 9024,

Whangarei 0148, or by email to investorrelations@channelnz.com so as to be received by the close of business on

8 May 2022.

We thank you for your support and look forward to your continued involvement with Channel Infrastructure.


Yours sincerely,


Simon Allen

Chair

---

channelnz.com


NZX RELEASE


6 April 2022


Channel Infrastructure releases its inaugural Sustainability

Report

Channel Infrastructure (CHI), New Zealand’s largest fuel import terminal based at Marsden Point in

Northland, has today released its inaugural Sustainability Report: Our Transition to a Sustainable Future.

The report outlines the company’s response to the impacts of Climate Change on our business, as well as

the opportunities and risks we see from the energy transition that is taking place in New Zealand.


CEO Naomi James said:

“We know the world is warming and that carbon emissions from human activity, including transport, is

contributing to this. As a business that forms a critical part of New Zealand’s’ energy supply chain, we have

a role to play in responding to this challenge and playing our part to support New Zealand’s shift to a lower-

carbon economy. And that is exactly what we plan to do.”


On 1 April, the company completed the shutdown of New Zealand’s only oil refinery and shifted to an import

terminal; we have now received the first shipments of imported refined fuel products to our Marsden Point

site. The transition to Channel Infrastructure means we can now look at the future with confidence and we

have a sustainable business that will continue to contribute to our community, and New Zealand, long into

the future.


Ms. James added:

“We have chosen to be part of the broader energy transition in New Zealand and leaned into the changes

that were necessary for our business. There is never an ideal moment to transition, especially when

people’s jobs are at stake. But we have also been clear from the start: the way we respond to climate

change is about more than just bringing down emissions. It is about supporting people who are affected and

doing our part to mitigate the impact on individuals, and our community.”


“At the same time, we must keep fuel affordable and available for everyone, throughout the energy transition.

As a country, we can’t pursue an ‘at any cost’ commitment to lower carbon energy, especially when energy

costs are already at peak levels. We need to be doing more to ensure that in the future there is a mix of fuel

options to meet the differing needs and choices of consumers, which keeps fuel affordable and available for

everyone.”


“Channel Infrastructure is committed to using Marsden Point’s highly strategic assets and infrastructure to

support New Zealand’s shift to a lower-carbon economy. With our change to an import terminal, our

customers can now access lower-carbon sources of fuel, from newer, larger and more efficient refineries,

and lower carbon shipping options – opening up more choice for how we reduce transport fuel emissions.”


Channel Infrastructure has strong aspirations for growth and is well positioned to support New Zealand’s

changing future fuel needs. Growth opportunities at the Marsden Point site include additional fuel storage to

support fuel security, renewable electricity supply through the Maranga Ra solar project and work underway

with customers and partners on biofuel and hydrogen opportunities.


channelnz.com

Attached are a copy of the Sustainability Report and a letter from Board Chairman, Simon Allen, which are

both being sent to shareholders today along with the Notice of Meeting and Proxy Form for the forthcoming

Annual Shareholders Meeting.


- ENDS -


Authorised by:

Chris Bougen

General Counsel and Company Secretary


Investor Relations contact

Anna Bonney

investorrelations@channelnz.com


Media contact

Laura Malcolm

communications@channelnz.com

+6421 02363 297


About Channel Infrastructure NZ

Channel Infrastructure is New Zealand’s leading fuel infrastructure company.

Channel Infrastructure owns critical infrastructure, supplying the Northland and Auckland markets, which

make up 40% of New Zealand’s fuel demand and all of the jet fuel to the Auckland International

Airport. Utilising the deep-water harbour and jetty infrastructure at Marsden Point, as well as 280 million

litres of storage tanks, and the 170-kilometre pipeline from Marsden Point to Auckland we import, store, test

and distribute fuel owned by our customers. Channel Infrastructure’s wholly-owned subsidiary, Independent

Petroleum Laboratories, provides quality fuel testing services at Marsden Point and around New Zealand.

Channel Infrastructure is well positioned to support New Zealand’s changing future fuel needs, with growth

opportunities at the Marsden Point site including additional fuel storage to support fuel security, renewable

electricity supply through the Maranga Ra solar project and work underway with customers and partners on

biofuel and hydrogen opportunities.

For more information on Channel Infrastructure, please visit: www.channelnz.com

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