Chorus Limited/Announcement
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2022 Full Year results, annual and sustainability reports

Full Year Results21 August 2022CNUCommunication Services

Chorus Limited
Level 10, 1 Willis Street

P O Box 632

Wellington

New Zealand


Email: company.secretary@chorus.co.nz


STOCK EXCHANGE ANNOUNCEMENT


22 August 2022


Chorus 2022 full year results, annual report & sustainability report


The following are attached in relation to Chorus’ FY22 full year results:

1. Media Release

2. Investor Presentation

3. Annual Report (including audited financial statements)

4. NZX Financial Results Announcement

5. NZX Distribution Notice

6. Sustainability Report

7. Letter to investors


Chief Executive Officer JB Rousselot, and acting Chief Financial Officer Andrew Carroll,

will discuss the FY22 full year results by webcast at 10.00am New Zealand time today.

The webcast will be available at www.chorus.co.nz/webcast.


Authorised by:


Andrew Carroll

Chief Financial Officer (acting)


ENDS


For further information:


Brett Jackson

Investor Relations Manager

Phone: +64 4 896 4039

Mobile: +64 (27) 488 7808

Email: brett.jackson@chorus.co.nz


Steve Pettigrew

Head of External Communications

Mobile: +64 (27) 258 6257

Email: steve.pettigrew@chorus.co.nz

---

FY22 FULL YEAR RESULT
22 August 2022

22 August 2022
Disclaimer

This presentation:

• Is provided for general information purposes and does not constitute investment advice or an offer of or invitation to purchase Chorus

securities.

• Includes forward-looking statements. These statements are not guarantees or predictions of future performance. They involve known

and unknown risks, uncertainties and other factors, many of which are beyond Chorus’ control, and which may cause actual resultsto

differ materially from those contained in this presentation.

• Includes statements relating to past performance which should not be regarded as reliable indicators of future performance.

• Is current at the date of this presentation, unless otherwise stated. Except as required by law or the NZX Main Board and ASX listing

rules, Chorus is not under any obligation to update this presentation, whether as a result of new information, future events or otherwise.

• Should be read in conjunction with Chorus’ audited consolidated financial statements for the year to 30 June 2022 and NZX and ASX

market releases.

• Includes non-GAAP financial measures such as "EBITDA”. These measures do not have a standardised meaning prescribed by GAAP and

therefore may not be comparable to similar financial information presented by other entities. They should not be used in substitution for,

or isolation of, Chorus' audited consolidated financial statements. We monitor EBITDA as a key performance indicator and we believe it

assists investors in assessing the performance of the core operations of our business.

• Has been prepared with due care and attention. However, Chorus and its directors and employees accept no liability for any errors or

omissions.

• Contains information from third parties Chorus believes reliable. However, no representations or warranties (express or implied) are

made as to the accuracy or completeness of such information.

FY22 FULL YEAR RESULT

2

Agenda
>FY22 overview4

>Market trends 5-9

>Financial results and capex10-16

>Crown financing and debt17-18

>Dividend and FY23 guidance19-20

>Regulation 21-22

>Connecting Aotearoa23-24

>Strategic focus for FY2325-33

>Q&A

Appendices

▪A: Connections, market trends, pricing35-37

▪B: Sustainability metrics38

▪C: Additional financial information39-42

22 August 2022

JB Rousselot, CEO

Andrew Carroll,

Acting CFO

JB Rousselot, CEO

FY22 FULL YEAR RESULT

3

22 August 2022
FY22 FULL YEAR RESULT

4

FY22 results overview

5
69% uptake across UFB footprint (+4%)

>On track for 1 million connections by December, despite COVID

challenges

▪959,000total fibre connections (GPON + P2P); 88,000 added in FY22

▪919,000connections (including business premium) in UFB areas out of

1,324,000 customers able to connect (FY21: 837,000/1,282,000)

▪rollout 98% complete; ~17,000 premises to pass by end 2022

▪Auckland nearing 80% uptake; strong growth in Wellington

63

66

69

72

74

37

39

42

46

50

60

63

65

67

69

30

35

40

45

50

55

60

65

70

75

80

FY20HY21FY21HY22FY22

Chorus fibre uptake

(% uptake vs available addresses)

UFB1UFB2Total (average)

22 August 2022

FY22 FULL YEAR RESULT

50%

55%

60%

65%

70%

75%

80%

AucklandDunedinWellington

UFB uptake by city

Jun-21Sep-21Dec-21Mar-22Jun-22

student

holidays

▪Auckland, Wellington and Dunedin cover >70% of UFB1 homes and businesses able to connect

Uptake (%)

22 August 2022
FY22 FULL YEAR RESULT

6

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

FY19FY20FY21FY22

Managed migration: installations vs activations

Service activation: from copper

Service activation: from offnet

Fibre installations

>COVID constrained suburban programme in

FY22 with installations dropping from 61k to

43k

>focus shifted to promoting activation of pre-

installed fibre sockets:

▪~32k activations (FY21: 29k), including 16k

offnet activations (FY21:13k)

▪lifted activation rate within 12 months to ~59%

from ~56% (FY21)

Targeted migration programme lifts activations

22 August 2022
Connection changes by Zone (indicative as at 30 June)

* Includes planned Chorus UFB1, 2 and 2+ coverage

**Excludes 9k partly subsidised education connections and 12k fibre premium and data services (copper) connections

4

7

9

7

5

-3

-2

-2

-1

-1

-2

-2

-3

-3

-5

-8

-7

-6

-8

-10

-2

-1

-2

-1

-2

-2

-2

-2

-3

-2

-10-50510

Q4 FY22

Q3 FY22

Q2 FY22

Q1 FY22

Q4 FY21

Q4 FY22

Q3 FY22

Q2 FY22

Q1 FY22

Q4 FY21

Q4 FY22

Q3 FY22

Q2 FY22

Q1 FY22

Q4 FY21

Broadband connections

Copper (no broadband) connections

Quarterly change (’000s) by zone**

FY22 FULL YEAR RESULT

Other fibre

company (LFC)

zone

Broadband connections35,000Disconnections continue due to Local Fibre

Company and fixed wireless provider activity,

with some slowdown due to COVID-19 effects.

Copper line (no broadband)19,000

TOTAL54,000

Non-UFB zoneBroadband connections142,000Some expansion of wireless broadband footprint

through Government backed programme. New

housing outside of UFB zone driving fibre

premises growth.

Copper line (no broadband)29,000

TOTAL171,000

Chorus UFB zone*Broadband connections1,012,000Continued broadband growth driven by Chorus

incentives and migration campaigns. Copper

voice disconnections reflect migration to fibre

and targeted fixed wireless activities.

Copper line (no broadband)55,000

TOTAL1,067,000

7

▪fibre boost in December has seen 68% of residential connections graduate to 300Mbps plans
▪1Gbps uptake grew from 19 to 23% of residential connections, continues to make up ~30% of new adds

▪Hyperfibre2/4/8Gbps connections now ~1k

22 August 2022

FY22 FULL YEAR RESULT

>90% of mass market connections on 300Mbps+

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

June 2021June 2022

Business

1Gbps500Mbps300Mbps200Mbps100Mbps<100MbpsVoice

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

June 2021June 2022

Residential

1Gbps300Mbps200Mbps100Mbps50MbpsVoice

8

No. of connections

No. of connections

Total network traffic grew 23% in FY22
22 August 2022

FY22 FULL YEAR RESULT

9

▪peak time average grew to 3.3Tbps; Fortnitedrove record 4.2Tbps in March

▪total traffic grew 1.3 billion gigabytes to 7,140 petabytes

▪fibre users averaged 567GB in June, up from 500GB in June 2021

Financial performance
Andrew Carroll, Acting Chief Financial Officer

22 August 2022

FY22 FULL YEAR RESULT

Income statement
22 August 2022

FY22

$m

FY21

restated

$m

Operating revenue965955

Operating expenses(290)(298)

Earnings before interest, tax,

depreciation and amortisation (EBITDA)

675657

Depreciation and amortisation(427)(427)

Earnings before interest and income tax248230

Net finance expense(142)(152)

Net earnings before income tax10678

Income tax expense(42)(27)

Net earnings for the year6451

>average interest rate on debt reduced from 4.2%

to 3.8%

>gains from network optimisation programme

>careful cost management and release of holiday

pay provision mitigate COVID/inflation impacts

FY22 FULL YEAR RESULT

11

>underlying FY22 EBITDA $660m when allow for

$15m of one off gains (see next page)

22 August 2022
FY22 FULL YEAR RESULT

12

Underlying EBITDA & FY21 restatement

FY22

reported

$m

FY21

statutory

results

$m

Adjustment

$m

FY21

Restated

results

$m

Field services products7162+870

Total operating revenue965947+8955

EBITDA675649+8657

Holidays Act provision

Lease change

Legal settlement

(9)

(3)

(3)

UNDERLYING EBITDA660657

22 August 2022
FY22

$m

FY21

restated

$m

Fibre broadband (GPON)548477

Copper based broadband153203

Copper based voice5268

Fibre premium (P2P)6668

Field services7170

Value added network

services

2730

Infrastructure3027

Data services copper69

Other123

Total965955

copper revenues declining as customers migrate to Chorus fibre or

competing fibre/wireless networks

>growing fibre uptake and ARPU*: June FY22 $50.67 vs June FY21 $49.87

>direct fibre and backhaul growth helping offset legacy churn

Revenue

>ongoing reduction as customers transition to cheaper fibre services

FY22 FULL YEAR RESULT

13

*ARPU is total GPON revenue for the June month, divided by the average of May and June connections

>greenfieldsrevenue of$29m (FY21: $24m)

>change in accounting lease treatment for retailers’ use of Chorus buildings

>$3m legal settlement, $3m sale of surplus property, $3m change in lease

contract

>$9m holiday pay provision released; 2% reduction in staff numbers, but
lower capitalisation due to COVID

>fault volumes reduced with migration to fibre and COVID lockdown;

beginning to realise copper fixed cost savings –see page 41

>rates increases, ‘make good’ costs for corporate office changes

22 August 2022

FY22

$m

FY21

$m

Labour 6474

Network maintenance5963

IT5048

Other network costs2929

Rent, rates and property

maintenance

2824

Electricity1718

Regulatory levies98

Provisioning12

Consultants87

Insurance44

Other2121

Total290298

Expenses

>new levy for fibre regulation

FY22 FULL YEAR RESULT

14

>growing as fibre uptake increases and the asset ages
22 August 2022

FY22 gross capex $492m (FY21: $672m)

FibrecapexFY22

$m

FY21

$m

UFB communal77147

Fibre installations & layer 2195275

Fibre products & systems1214

Other fibre & growth7991

Network sustain1311

Customer retention costs2729

Subtotal403567

>UFB2 rollout winding down; 38,000 premises passed

>greenfields$54m (FY21: $47m) and West Coast fibre $15m (FY21:

$32m)

>reduced market activity due to COVID

>117,000 installations (FY21:172,000)

FY22 FULL YEAR RESULT

15

Fibre communal and installations capex reducing

▪Average cost per UFB1 premises connected: $1,015* vs $1,025 -$1,175 guidance

▪Average cost per UFB2 premises connected:$1,187*vs $1,150 -$1,300 guidance

* excludes layer 2 and includes standard installations, some non-standard single dwellings and service desk costs

22 August 2022
FY22 Capex: Copper and Common

CommoncapexFY22

$m

FY21

$m

Informationtechnology3146

Building& engineering services2014

Subtotal5160

CoppercapexFY22

$m

FY21

$m

Network sustain2729

Copperconnections11

Copper layer234

Customer retention costs711

Subtotal3845

FY22 FULL YEAR RESULT

16

>continuing to trend down as connections reduce

>shift to agile delivery; FY21 included large lifecycle

system development

>included office relocation costs

Sustaining capex $161m (FY21: $180m) see Appendix p40

>up to $1.33 billion CIP financing available
by 2023 (57:43 equity/debt)

>$1,254m drawn at 30 June 2022

>At 30 June, debt of $2,389m comprised:

▪Long term bank facilities of $350m ($190m drawn)

▪NZ bonds: $400m and $500m

▪Euro Medium Term Notes $1,299m (NZ$ equivalent at hedged rates)

NZ

$M

22 August 2022

200

500

200

785

514

85

90

137

174

16

30

35

0

100

200

300

400

500

600

700

800

CIP debt securities available

Face value of CIP debt securities issued

EUR EMTN

NZ Bond

Crown financing and debt profile

462462

306

24

81

U F B 1

E Q U I T Y

U F B 1 D E B TU F B 2 / 2 +

E Q U I T Y

U F B 2 / 2 +

D E B T

drawnundrawn

NZ

$M

FY22 FULL YEAR RESULT

17

22 August 2022
Net debt/EBITDA

As at

30 June 2022

$m

Borrowings2,389

+ PV of CIP debt

securities (senior)

225

+ Net leases payable187

Sub total2,801

-Cash88

Total net debt2,713

Net debt/EBITDA*4.08x

>ND/EBITDA reduced from 4.18x (FY21 restated) to 4.08x

▪leases reduced from $264m (FY21) due to change in third party lease

arrangements

▪ND/EBITDA calculation excludes release of $9m holiday pay provision

>ratings agency thresholds:

▪Moody’s5.25x

▪S&P5.0x

>the Board considers that a ‘BBB’ credit rating or equivalent is

appropriate for a company such as Chorus

▪intention that in normal circumstances the ratio of net debt to EBITDA

will not materially exceed 4.75x

▪financial covenants require senior debt ratio to be no greater than 5.5x

*Based on S&P and bank covenant methodologies

FY22 FULL YEAR RESULT

18

>FY22 final dividend
▪final dividend of21cps, unimputed

•record date: 13 September2022

•payment date: 11 October2022

•Dividend Reinvestment Plan (no discount) open to

NZ/Australian resident shareholders

22 August 2022

>FY23 and FY24dividend guidance* increased

▪42.5cps in FY23

▪a minimum of 47.5cps in FY24

▪dividends unimputed in short to medium term

>$38m of $150m share buyback complete

▪Board reserves option to suspend the buyback if more accretive

opportunities for shareholder value are identified

Dividend and share buyback

FY22 FULL YEAR RESULT

19

0

5

10

15

20

25

30

35

40

45

50

FY22FY23FY24

cps

* subject to no material adverse changes in circumstances or outlook

Dividend guidance -updated

22 August 2022
FY23 guidance

FY22 FULL YEAR RESULT

EBITDA: $655m to $675m

▪subject to no material changes in circumstances or

outlook

▪objective of modest EBITDA growth

20

GROSS CAPEX: $410m to $450m

>Fibre $320m-$340m

▪$5m-$15m spend for UFB2 communal (no change to

programme guidance $548m-$568m)

▪$160m-$180m fibre connections & layer 2

(based on mass market 90,000 –110,000 fibre

connections, 2,500 –3,500 backbone builds and

including service desk costs)

▪UFB cost per premises connected $1,000 -

$1,115*

*excluding layer 2 and including standard installations and some

non-standard single dwellings and service desk costs

>Copper $30m-$40m

>Common $55m-$75m

•includes exchange upgrades/strengthening

22 August 2022
FY22 FULL YEAR RESULT

21

Regulatory revenue: FY22 FFLAS (indicative)

Non-

regulated

$m

Regulated

FFLAS

$m

TOTAL

FY22

$m

Fibre broadband

(GPON)

2546548

Fibre premium (P2P)125466

Copper based

broadband

153-153

Copper based voice52-52

Data services copper6-6

Field services541771

Value added network

services

161127

Infrastructure201030

Other12-12

Total327638965

>Indicative* FFLAS revenue of $638m or 66%

of FY22 revenue

▪FFLAS total excludes estimated $44m allocation

of fibre-related capital contributions to be

netted off fibre RAB assets

>MAR for 2022 (calendar) is $692 million

▪includes pass through costs of about $16m

▪Chorus forecasts regulated fibre revenue of

approximately $657 million

*amounts are subject to change once transitional RAB

values and cost allocations are finalised

FFLAS = Fibre Fixed Line Access Services

MAR = maximum allowable revenue

22 August 2022
FY22 FULL YEAR RESULT

Regulatory outlook

22

WACC parameterRP1

1

WACC

(1 July 2021)

ID

2

WACC

(1 Feb 2022)

Risk-free rate0.51%1.96%

Average debt

premium

1.70%1.62%

Cost of debt2.54%3.91%

Cost of equity5.62%6.66%

Mid-point vanilla

WACC

4.72%5.86%

Mid-point post-tax

WACC

4.52%5.54%

Source: Commerce Commission

1. RP1: Regulatory Period 1 from 2022-2024

2. ID: Information Disclosure. Latest calculated WACC is used for

reporting purposes only.

>awaiting confirmation of final RAB

▪Chorus calculated starting RAB $5.346 billion vs $5.425

billion draft starting RAB

▪this excludes submission of $67m in shared exchange

space

>next regulatory period (RP2) settings will be

calculated from mid-2024 and should reflect:

▪future risk-free rate (e.g.2.75% used for gas network

regulatory cost of capital, 31 May)

▪tax building block commences from ~FY27 and grows

to ~$90m

▪~$250m (current value) of existing shared assets that

should be eligible to enter the RAB over time

▪2025 repayment of Crown financing (regulator only

allows ~2% return on funded assets)

▪cost allocations will need to be addressed in RP2, or

reflected in policy framework for copper

Telecommunications Service Obligations

Connecting Aotearoa
JB Rousselot, Chief Executive Officer

22 August 2022

FY22 FULL YEAR RESULT

22 August 2022
FY22 FULL YEAR RESULT

24

22 August 2022
FY22 FULL YEAR RESULT

25

▪fibre has overtaken cable as the primary fixed broadband technology in the OECD

▪passive fibre network is most economic and sustainable technology for future needs

▪USA government prefers fibre for subsidised projects because it “...can easily scale speeds over time to...meet

the evolving connectivity needs of households and businesses."(National Telecommunications & Information Administration)

Global rush to future-proofed fibre

OoklaSpeedtestGlobal Index, Fixed Broadband, July 2022

22 August 2022
FY22 FULL YEAR RESULT

26

Consumer data needs don’t stand still

▪CommerceCommission monitoring highlights

lowlatency benefits of fibre

▪15% of fibre connections already consuming 1,000GB+

a month

▪we forecast monthly average of 1,000GB in 2025 and

4,000GB by 2033

▪proliferation of in-home devices and higher spec

content (4k, 8k, online gaming) drives need for ‘burst’

capacity (e.g. Hyperfibrefor schools)

▪Wi-Fi technology/spectrum advances will help remove

in-home constraints

22 August 2022
FY22 FULL YEAR RESULT

27

Enhancing our fibre product line-up

-

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

Jan-18

Apr-18

Jul-18

Oct-18

Jan-19

Apr-19

Jul-19

Oct-19

Jan-20

Apr-20

Jul-20

Oct-20

Jan-21

Apr-21

Jul-21

Oct-21

Jan-22

Apr-22

Jul-22

Chorus broadband connections –UFB2 areas

ArrowtownBluffWhangamata

UFB

complete

Fibre

Starter

50Mbps

$38

300Mbps

$50.50

100Mbps

$50.50

1Gbps

$58

Hyperfibre

2,4,8Gbps

$70-$110

25Gbps

trial

Wholesale pricing effective 1 October

Consumer fibre plans

No. of connections

0
100,000

200,000

300,000

400,000

500,000

600,000

Sky TVNova EnergyContact

Energy

Mercury

(+Trustpower)

Electricity/TV box connections

Broadband customers (reported)

22 August 2022

FY22 FULL YEAR RESULT

28

Retail market: non-telco bundlers growing

0

10

20

30

40

50

60

70

80

90

FY20FY21FY22

Chorus fibre: RSP share

All Chorus fibre1 Gbps

Largest 3 RSPs

Other RSPs

%

New entrant...

0
5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

FY20FY21FY22

New property ordersCompleted

22 August 2022

FY22 FULL YEAR RESULT

29

Strong pipeline of new property orders

Chorus new property pipeline

22 August 2022
FY22 FULL YEAR RESULT

30

>~90% broadband retention rate across closed cabinets

▪13,000 withdrawal notifications issued; service now ceased for 7,000

▪130 cabinets closed; 456 under notice

▪beginning to notify selected non-cabinet addresses with intact fibre sockets

>good progress on site optimisation

▪14 property/lease sites exited (FY21: 36 sites)

▪15 properties in subdivision phase (7 consented)

▪leases reduced by ~$70m following change in third party arrangements, as

recognised at HY22

130

456

1,956

Copper broadband cabinets –

Chorus UFB area

ClosedNotifiedIn service

Solid progress on optimisationinitiatives

22 August 2022
FY22 FULL YEAR RESULT

31

Identifying opportunities

close to our core

>Hyperfibre: 1,000 connections despite limited retail channels;

revised pricing from 1 October to accelerate growth

>Business fibre: fibre connections grew 12%; ~75% of business

market on fibre (excluding small/home offices)

>EdgeCentre: COVID slowed site expansion; market trends

support continued focus on opportunity

>PowerSense: leveraging fibre capability in a new way

22 August 2022
FY22 FULL YEAR RESULT

32

Fibre underpins new sustainability target

>new commitment to Science Based Target initiative

▪targeting 62% reduction in Scope 1 and 2 emissions by 2030, from 2020 base year

▪goal of 25% electricity consumption reduction by 2030 as copper equipment is withdrawn and fibre enables

more efficient data usage

▪new carbon zero certified electricity supplier; exploring renewable energy capability (e.g. solar)

22 August 2022
FY22 FULL YEAR RESULT

33

Looking ahead

▪~160,000 consumers can switch fibre on today

▪another 250,000 have fibre at their gate

▪final RAB due; work already underway for next

regulatory period

▪pragmatic policy settings could get fibre to at

least 90% of the population

22 August 2022
FY22 FULL YEAR RESULT

34

Questions?

0
200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

30-Jun-2130-Sep-2131-Dec-2131-Mar-2230-Jun-22

22 August 2022

30 June

2021

30 Sept

2021

31 Dec

2021

31 March

2022

30 June

2022

Unbundled copper

(no broadband)

10,0008,0006,0003,0001,000

Baseband copper

(no broadband)

137,000127,000119,000112,000102,000

Copper ADSL

(includes naked)

163,000152,000142,000133,000122,000

VDSL

(includes naked)

157,000148,000138,000128,000118,000

Fibre broadband

(GPON)

860,000883,000907,000929,000949,000

Data services

(copper)

2,0002,0002,0002,0002,000

Fibre premium

(P2P)

11,00011,00011,00010,00010,000

Total connections

1,340,0001,331,0001,325,0001,317,0001,304,000

Fibre (GPON)

VDSL

Copper ADSL

Unbundled copper

Baseband copper

>1,189,000 broadband connections comprises:

▪949,000 fibre (GPON) connections

▪240,000 VDSL/ADSL (copper) connections

Business premium

Note: 9,000 partly subsidisededucation connections are excluded from this data

FY22 FULL YEAR RESULT

35

Appendix A: Connections, market trends, pricing

Chorus connections

-
200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

2,000,000

Broadband uptake by retailer (all technology)

SparkVodafoneVocus2degreesTrustpowerROM

Source: IDCSource: IDC

-

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

2,000,000

NZ broadband market –by technology

Chorus xDSLChorus mass market fibreChorus premium fibre

Local fibre companies (UFB)Other fibre networksOther xDSL

Vodafone cableFixed (mobile) wirelessLegacy fixed wireless, satellite

NZ markettrends

36

FY22 FULL YEAR RESULT

22 August 2022

22 August 2022
FY22 FULL YEAR RESULT

37

Pricing summary

Allowable CPI on anchor product fibre pricing was 6.9%

Fibre plan -consumerWholesale price -currentWholesale price from 1 Oct

2022

Change

Voice line$26.02$27.455.5%

Home starter 50/10Mbps$38$38-

50/10Mbps$44.22$47.286.9%

300/100Mbps$47.87$50.505.5%

1Gbps $56$583.6%

Hyperfibre2Gbps$75$70-6.7%

Hyperfibre4Gbps$100$85-15%

Hyperfibre8Gbps$150$110-26%

Copper pricingWholesale price before16 Dec

2021

Wholesale price –currentChange

Copper line$32.14$33.734.93%

Copper broadband$42.97$45.094.93%

22 August 2022
FY22 FULL YEAR RESULT

38

Appendix B: Sustainability

See also https://company.chorus.co.nz/sustainability

Employee engagement

22 August 2022
FY22 FULL YEAR RESULT

39

*Examples include fibre footprint expansion,

greenfield connections & customer retention spend

Appendix C: Additional financial information

>surplus capital is allocated based on maximising

shareholder value, with discretionary capex only pursued

where:

▪greater shareholder value is created compared to share

buybacks and/or additional dividends; and

▪regulatory incentives are appropriate (e.g. regulatory

WACC vs Chorus WACC)

>intention to pay out 60% to 80% of free cash flow

▪free cash flow = net cash flows from operating activities

minus sustaining capex

Capital allocation framework

22 August 2022
Sustaining vs non-sustaining

capex

>$161m of FY22 capex was sustaining vs $331m non-

sustaining

>fibre sustaining capex is expected to increase over time

as the asset ages

>sustaining capex expected to be ~$200m (midpoint

within a range)

FY22 FULL YEAR RESULT

**Relates to provisioning, systems and service desk costs

40

Non-sustaining capexFY22 $mFY21 $m

UFB communal77147

Fibre installations166244

Greenfield growth* and product

development

5951

Footprint expansion (West Coast)*1532

Customer retention (incentives)1418

Subtotal331492

Coppercapex: sustainingFY22 $mFY21 $m

Network sustain2729

Copperconnections11

Copper layer234

Customer retention costs**711

Subtotal3845

Commoncapex: sustainingFY22 $mFY21 $m

Informationtechnology3246

Building& engineering services1914

Subtotal5160

Fibrecapex: sustainingFY22 $mFY21 $m

Layer 22931

Fibre products & systems711

Network sustain1311

Other fibre1011

Customer retention costs*1311

Subtotal7275

*majority funded by third party contributions

▪fibre maintenance increasing as share of connections grows;
~5% fault rate on fibre

▪copper fault volumes reducing as connections reduce in UFB

zone; beginning to realise fixed cost savings

▪non-UFB zone copper spend stable ~$20m p.a.

22 August 2022

Reactive maintenance: Chorus network

Key drivers for $54m spend

0

5

10

15

20

25

30

FibreCopper - fixedCopper -

variable

Reactive spend by type

FY20FY21FY22

0

5

10

15

20

25

30

Chorus UFB Non UFB LFC UFB

Copper -reactive spend by area

Note:

▪reactive maintenance excludesspend on proactive maintenance and

customer networks (i.e. premises wiring, no fault found, cancellations)

▪‘fixed’ faults: occur in parts of the network that affect multiple customers

(e.g. cable between exchange and cabinet)

▪‘variable’ faults: only affect one customer (e.g. cable on customer property)

$m

$m

FY22 FULL YEAR RESULT

41

22 August 2022
Crown financing summary

FY22 FULL YEAR RESULT

42

▪CIP equity securities

•unique class of security with no right to vote at

shareholder meetings, but entitle the holder to a

right to repayment preference on liquidation

•an increasing portion of the securities will attract

dividend payments from 30 June 2025 onwards

•the dividend rate is based on 180 day NZ bank bill

rate, plus 6% p.a. margin

•may be redeemed at any time by cash payment of

total issue price or the issue of Chorus shares (at a

5% discount to the 20-day VWAP for Chorus

shares)

▪CIP debt securities

•unsecured, non-interest bearing and carry no voting

rights at shareholder meetings

•Chorus is required to redeem the securities in

tranches from 30 June 2025 to 2036 by repaying

the issue price to the holder

Debt

securities

maturity

profile

30 June

2025

30 June

2030

30 June

2033

30 June

2036TOTAL

UFB1 & 2$85.3m$104.7m$166.7m$210.2m$566.9m

Equity

securities

subject to

paying

dividends

(cumulative)

30 June

2025

30 June

2030

30 June

2033

30 June

2036TOTAL

UFB1 & 2$85.3m$197.1m$377.7m$766.4m$766.4m

---

Annual Report 2022
01 Chorus Board and management overview

15 Management commentary

25 Financial statements

63 Governance and disclosures

92 Glossary

FY22 results overview
1 Excludes partly subsidised education connections provided as part of Chorus’ COVID-19 response.

2 Earnings before interest, income tax, depreciation and amortisation (EBITDA) is a non-GAAP profit measure. We monitor this as a key

performance indicator and we believe it assists investors in assessing the performance of the core operations of our business.

3 Previously reported FY21 EBITDA and net profit after tax have been restated to reflect an ongoing change in accounting treatment of field

services revenue for roadworks. Refer to page 34 of the 2022 Annual Report for the detailed accounting adjustments.

4 Based on the average response to four key engagement questions.

Employee engagement score

4

FY22FY21

8.58.5

out of 10

4

Fibre connections

1

FY22

959,000

FY21

871,000

Broadband connections

1

FY22FY21

1,180,000

1,189,000

Customer satisfaction

Fault restorationIntact

8.2 out of 10

(target 8.1)

7.3 out of 10

(target 7.7)

Fixed line connections

1

FY22

1,304,000

FY21

1,340,000

Dividend

FY22FY21

25cps

35cps

EBITDA

2

FY22

$675m

FY21

3

$657m

Net profit after tax

FY22FY21

3

$51m

$64m

Annual Report 20221
Dear investors

Our network and our people proved resilient

in another operationally challenging year.

Data demand and fibre uptake continued

to grow, underpinning a solid financial

performance. With the fibre rollout programme

drawing to a close, Chorus returned to earning

more than it is investing in the network for the

first time in a decade.

Our objective heading into FY22 was to keep unlocking the

potential of fibre by continuing to connect more people and

technology to our network. COVID continued to make that

difficult with lengthy lockdowns, followed by the ongoing

effects of illness on our workforce and consumer activity.

Despite this, we added another 88,000 fibre connections

and fibre uptake grew from 65% to 69% of addresses

within our Ultra-Fast Broadband (UFB) fibre footprint.

With direct contact with householders curtailed, we pivoted

from suburban fibre installation campaigns to promoting

activation of pre-installed fibre sockets. This helped win back

a growing number of connections and kept us on track to

reach one million fibre connections by the end of December.

Our 11-year public-private partnership with the Government

is fast approaching its conclusion. Just 17,000 or so homes

and businesses remain to have fibre built past them and this

will be done by the end of December. During the year we

were pleased to complete another project, largely funded

by the Government’s Provincial Growth Fund, to extend

fibre backhaul along 250 kilometres of the South Island’s

West Coast. This has opened up fibre and mobile network

connectivity for remote but key communities like Haast, as

well as strengthening the resilience of the regional network.

Increased consumer reliance on broadband for working,

streaming and learning continued to drive demand for reliable

high-capacity broadband. The number of 1 gigabit per second

(Gbps) connections increased to 23% of our consumer fibre

connections, up from 19% last year. In December, we gave

more than 600,000 homes and businesses a speed boost.

Residential consumers on our most popular 100 megabit

per second (Mbps) plans were able to upgrade to 300Mbps

at no additional wholesale charge. We’re also starting to see

momentum in the number of consumers taking our next

generation Hyperfibre services of 2, 4 and 8Gbps. Together,

these developments are catapulting Aotearoa New Zealand

up global fixed line broadband rankings.

Fibre’s operational electricity needs and associated carbon

emissions are lower than other broadband technologies,

particularly at higher data speeds. This enabled us to support

a 23% increase in data traffic with only a small uplift in total

network electricity usage during the year. Total traffic across

our network rose the equivalent of 1.3 billion gigabytes,

to 7,140 petabytes, while monthly average household data

usage for fibre consumers grew from 500GB to 567GB.

In our planned fibre areas broadband connections grew

by 27,000. This helped us to grow total fibre and copper

broadband connections nationally by 9,000 to 1,189,000.

This total excludes the 9,000 school student households

we continue to support with partly subsidised broadband

connections as part of a Ministry of Education COVID

response. We ended the year with 1,304,000 fixed line

connections, down 36,000 lines compared with a reduction

of 75,000 lines in FY21. Predictably, most of this reduction

was again in areas where our copper network competes with

alternative fibre networks.

1 January 2022 marked our transition to a utility-style

regulatory framework for fibre, replacing the contractual

framework with government that had applied through

the fibre rollout. After many years of discussion and

implementation we now have clarity on the parameters that

will shape our investment choices. These include the starting

regulated asset base of $5.4 billion

1

and our maximum

allowable revenue for the next three years, which includes

some allowance for inflation.

The new framework also brings a regulatory focus on

quality of service and customer satisfaction. Customer

experience has been a priority we’ve worked to embed

within our organisation for many years. In FY22 this included

implementing a new fibre fault restoration measure and

continuing to work on improving the fibre connection

experience for homes with an existing or ‘intact’ fibre socket.

While we achieved a strong result on the first measure at

8.2 out of 10, there’s plenty more to do to lift the intact

experience from 7.3 out of 10.

Our employees spent much of the year working from

home because of COVID restrictions and its flow-on

effects. They continue to embrace flexible working with our

current policy that they can work up to three days a week at

home. Given this and our desire to create a more adaptive

organisation, we’ve moved to a hot-desking model and

reduced our office footprint both in Auckland and Wellington.

Even in the context of a challenging year and continual change,

our employee engagement score remained consistent at 8.5

out of ten and our net promoter score increased from 62 to 64.

Continued strong growth in demand for fibre broadband

delivered underlying revenue of $959 million, up from

restated $955 million in FY21

2

. Careful cost management

partly mitigated inflationary and COVID pressures to achieve

underlying operating expenses of $299 million, up $1 million

from FY21. This produced underlying FY22 EBITDA of

$660 million, up $3 million from restated FY21 EBITDA of

$657 million

2


A further $6 million of revenue from our network optimisation

programme and a legal settlement, together with the

release of a $9 million holiday pay provision, achieved

reported EBITDA of $675 million. Net profit after tax was

$64 million compared to a restated total of $51 million in FY21.

2

2 Previously reported FY21 results have been restated due to an ongoing

change in the accounting treatment of field services revenue for

roadworks. Refer to page 34 for the detailed accounting adjustments.

1 Currently subject to a Commerce Commission finalisation process.

Annual Report 20222
COVID constraints on fibre installations and general

network investment programmes saw our initial FY22

guidance of $550 million to $590 million capital expenditure

lowered several times through the year. Final spend was

$492 million. This means we returned to positive free cash

flow, earning more than we’re investing in the network, for

the first time since the beginning of the fibre rollout in FY12.

Consequently, our borrowings at the end of FY22 were lower

than expected at 4.08 times net debt to EBITDA and well

within our business tolerance level of 4.75 times.

Our move to positive free cash flow enables us to

increase dividend payments to shareholders. We’ll pay

a final unimputed dividend of 21 cents per share on

11 October 2022, bringing total dividends for FY22 to

35 cents per share. For FY23 we're increasing dividend

guidance from a minimum of 40 cents per share to

42.5 cents per share. FY24 guidance has increased to

a minimum of 47.5 cents per share.

We intend to continue with our share buyback programme of

up to $150 million, with about 25% of the programme already

completed by 30 June 2022.

~600 exchanges~12,000 cabinets~300,000 poles

~65,000km duct network~57,000km fibre (excluding service leads)

~130,000km of copper

Figure 1:

Our network infrastructure

Patrick Strange

Chair

Mark Cross

Chair Audit & Risk Management Committee

This report is dated 22 August 2022 and is signed on behalf of the  Board of Chorus Limited.

We’re a wholesale only, fixed line telecommunications

network operator. Our network infrastructure enables

100 retail service providers to connect homes and

businesses nationwide.

80% of our broadband connections are on fibre, enabling rapid

growth in broadband speeds and data demand. Most connections

are on 300Mbps plans, and almost a quarter on 1Gbps plans.

Hyperfibre services of 2, 4 and 8Gbps are also available.

We have about 800 permanent and fixed term employees and

120 independent contractors for our core operations. Our main

corporate office locations are in Auckland, Hamilton, Wellington

and Christchurch. Thousands of service company workers and

subcontractors undertake activity on our behalf.

A 2021 study confirmed the carbon emissions profile of our fibre

network stays low regardless of speed, suggesting that fibre will

continue to be energy efficient as data demand grows

1

.

1. https://company.chorus.co.nz/file-download/download/public/2314

Gigabit broadband and our fibre backhaul is underpinning the

development of sustainable communities through connections

to devices and other network connectivity.

At 30 June 2022 we had 1,304,000 fixed line connections on

our network (voice only: 103,000; broadband: 1,189,000; other:

12,000). Our network carried 7,140 petabytes of data in FY22, up

from 5,823 petabytes in FY21.

Annual Report 20223
Delivering on our strategy

in FY22

1.1 Winning in our core fibre business

We finished FY22 with 959,000 active fibre connections

nationwide, up from 871,000 the year before. About 919,000

of these connections are within our planned ultra fast

broadband footprint. The UFB1 and 2 projects have now

made fibre available to 1.32 million homes and businesses.

Across the UFB1 area, where deployment work was completed

in late 2019, fibre uptake grew from 69% to 74% of homes and

businesses. Uptake in Aotearoa’s largest city, Auckland, rose

from 75% to 79%. In the Wellington region, where we have had

historically lower market share due to the presence of an existing

cable network, we saw uptake increase by another 6% to 68%.

In the smaller UFB2 communities, uptake grew from 42% to

50%, even with the rollout passing another 42,000 homes

and businesses during the year.

We continued to undertake a range of in-market activity

to promote uptake of fibre services. This active wholesaler

approach is important because the three mobile network

operators have their own commercial incentives to promote

their mobile and fixed wireless network services, rather than

fibre, to their incumbent customers.

The Commerce Commission’s independent broadband

monitoring, performed by SamKnows, continues to show

that nothing beats a fibre connection when it comes to

reliable, uncongested and unlimited broadband. At peak

times, 4G fixed wireless delivers average download speeds

of 27.5Mbps compared to 40.1Mbps for VDSL copper

broadband and 309.1Mbps for fibre 300 plans.

3


The report also shows the difference in latency between

broadband technologies when a connection is heavily

utilised. This illustrates the lag or buffering consumers

3 Measuring Broadband New Zealand, Autumn Report, June 2022, Figure 1.

may experience, particularly when using multiple devices

simultaneously or applications like video conferencing

(see Figure 3). Our 1Gbps plans, defined as Fibre Max by the

Commission, perform the best with the lowest latency. Given

these findings, it is unsurprising that we saw uptake of 1Gbps

connections on our network keep growing strongly over the

year from 19% to 23% of mass market fibre connections.

Fibre has huge potential for further advances in speed

and bandwidth. We’ve already achieved speeds not even

contemplated a decade ago with our new Hyperfibre services.

In FY22, by simply changing the electronics on the end of a

fibre cable to use different colours of light, we demonstrated

how 25Gbps is possible on a fibre strand simultaneously

carrying separate 8Gbps and 1Gbps connections.

Our in-market activity included mainstream advertising

and campaigns focussed on encouraging homeowners

to activate pre-installed fibre sockets. The latter activity is

increasingly important as we issue more notices under our

copper withdrawal programme. It also helped us continue

to drive fibre growth while in-home installation activity was

curtailed by COVID restrictions. About 43,000 addresses

received an installation through our door knocking and direct

marketing efforts, down from 61,000 last year. However,

connections generated through our migration programme

installations grew from 30,000 in FY21 to 32,000 in FY22.

Another important tool is incentives for retailers to migrate

‘late adopters’ from copper to fibre. In April 2022, for

example, we introduced a $75 credit for each eligible

connection migrated on to our new Home Fibre Starter

plan. The plan provides 50Mbps download speeds and is

wholesaled at a reduced rate of $38 if retailers sell it at,

or below, a retail price cap of $60.

Figure 3:

Average latency under load to test servers by plan

0

300

600

900

1200

Latency (ms)

25.6

20.5

44.6

20

6.9

5.7

1 3 7.7

66

372.3

48.8

47. 5

18.5

1124

7 3 7.4

486.5

94.9

27. 5

10.5

Upstream loadDownstream loadIdle

ADSLVDSL

FIXED

WIRELESS

HFC

MAX

FIBRE

300

FIBRE

MAX

Source: Commerce Commission data, Measuring Broadband New Zealand,

Autumn Report, June 2022, Figure 10. Averages of monthly household averages.

Figure x:

Chorus UFB uptake

0%

50%

40%

30%

20%

10%

60%

70%

80%

90%

100%

UFB1UFB2

FY12

FY19FY18FY17FY16FY15FY14FY13FY20FY22FY21

Figure 2:

Fibre uptake – UFB rollout

1.0

Annual Report 20224
We completed our largest-ever performance upgrade for

fibre consumers in December 2021. Working closely with

broadband retailers we migrated residential consumers on

our most popular 100Mbps plan to 300Mbps download.

This was at no additional wholesale cost to the consumer.

In recognition of the increased importance of upload

speed for remote working and cloud-based applications

we increased the upload capability from 20Mbps to

100Mbps. Kiwi businesses also benefited with ‘Business

Evolve’ 100/100Mbps plans and ‘Small Business Fibre’

100/100Mbps plans moving to download and upload speeds

of 300/300Mbps and 500/500Mbps, respectively.

With more than 600,000 homes and businesses receiving

broadband speed increases through our fibre boost,

Aotearoa catapulted from 22nd place to 11th on the Ookla

Global Speed Test Index in December.

Another significant development was the Commission’s

request that retailers improve their broadband marketing.

This is something we had advocated for because of the

consumer confusion we’d seen about the status of the

copper network and the broadband choices available

to them. The New Zealand Telecommunications Forum

adopted the Commission’s recommendations and developed

two industry codes that require retailers to:

• obtain express consent from consumers for a change in

their telco service

• provide at least four months’ notice where a copper service

is being withdrawn (note: Chorus is required to provide six

months’ notice)

• give clear, accurate and up-to-date information about

service performance measures, with reporting of actual

likely peak time broadband speed of their broadband service

We believe this will help ensure a more level playing

field for network competition and improve outcomes for

consumers. We’ve adopted relevant elements of the code

in our own marketing.

Customer satisfaction with fibre fault restoration was a new

focus area for the year. We were pleased to lift the score from

8.1 in June 2021 to a rolling three-month average of 8.2 by

March, just above our 8.1 target. We achieved this strong

result by working closely with individual retailers to develop

tailored improvement plans. Technician performance is an

important contributor to the score and technicians continued

to be rated very highly. The length of time taken to resolve

the fault is another key driver.

The last quarter saw satisfaction rates drop back slightly

to 7.9. We had expected some effect from changes in our

service company contracts, but this has been compounded

by a combination of factors including weather events,

technician illness and broader workforce constraints.

We’re working closely with service companies to return

performance to previous levels.

Our other area of focus was the connection experience of

consumers seeking to activate a fibre service in premises

where a fibre socket is already installed or ‘intact’. Satisfaction

scores remained consistent with FY21, averaging 7.5 for the

first half of the year, before slipping to 7.3. This was below our

target of 7.7 despite a number of initiatives to better support

retailers and consumers. These included texting consumers

with set-up information prior to their connection date and

creating a specific handling process for complex scenarios.

An initiative to enable a new connection to be ordered while

an existing connection remains active at the same address

is expected to drive further performance improvements

when it is fully adopted by retailers.

1.2 Growing new revenues

A significant part of our focus in FY22 was the simplification

of our business product portfolio. We reduced more than

400 historical product variants down to a core portfolio of

just 13 to better reflect current retailer focus and consumer

demand. This has reduced unnecessary complexity and will

drive system efficiencies.

In parallel with this programme of work, we continued to

sharpen our product proposition for business customers.

As part of our fibre boost initiative in December, noted above,

we increased the upload speeds on business plans so that

they were the same as the download capability. This shift

to a symmetrical product recognises the different needs

of businesses, particularly for upload capacity, as reliance

on data and cloud-based activity grows. These changes

helped grow business fibre connections by 12% in FY22 and

we estimate approximately three-quarters of the business

market, excluding small/home offices, have moved to fibre.

COVID slowed our plan to expand our EdgeCentre offering

to another Auckland exchange. During the year there were

public announcements by several operators about planned

data centre developments. These and the international trends

we see continue to reinforce our view that our exchange

space can play a role in supporting the growing shift in cloud

computing services to network edges. The peering and

data centre backhaul products we launched in FY21 are also

supporting these developments.

An exciting new product to come out of our innovation

programme uses our fibre network to help electricity line

companies identify the geographic impact of power outages.

Called PowerSense, the service collects ‘last-gasp’ signals

from fibre terminals in customer premises to identify when a

home or business loses electricity in near real-time. This can

give the local lines company better visibility of outages and

support faster restoration.

Annual Report 20225
Figure 4:

Summary of key market trends

Our market driversWhat we’re focussed on

Large vertically integrated retailers are

encouraging customers to use their own fixed

wireless, cable and legacy fibre networks to

reduce their wholesale network costs.

We’re an active wholesaler, promoting our extensive broadband footprint

through advertising, retailer campaigns and our own door knocking initiatives.

Our network supports about 100 retailers, including new entrants from the

electricity and pay TV sectors. COVID-19 has accelerated consumer demand for

high capacity and low latency connections.

Competing fibre companies have overbuilt our

existing copper network with fibre as part of the

Government’s UFB programme.

We’re optimising our business in these competing areas and maximising

our broadband share in other areas experiencing premises growth,

particularly Auckland.

Traditional voice only connections are declining

with changing demographics and wireless

service options.

Broadband penetration is growing, but at a slower rate due to the market effects

of COVID-19 (e.g. negative migration). We’re commercialising new potential

revenue streams identified by our innovation programme, such as data centres

and smart city connectivity.

Technology keeps evolving, with 5G potentially

enhancing the capability of mobile/wireless

technologies as a fixed line alternative for

low data users.

Fibre is recognised as providing highly reliable broadband, particularly at peak

usage times. About 23% of our fibre consumers are on 1Gbps services and we’ve

launched Hyperfibre products up to 8Gbps. We're forecasting average monthly

data usage of 1,000GB by 2025. We see 5G as complementary technology likely

to require more cellsites needing fibre backhaul.

1.3 Optimising our non-fibre assets

We have a number of programmes underway to ensure we’re

optimising our non-fibre assets as more consumers migrate

to fibre.

We realised significant savings in FY22 from our ongoing

efforts to rationalise our legacy network equipment in Spark

exchanges. We also gained $3 million following our exit from

another 14 properties and surplus leases, with subdivision

plans now well advanced for more properties.

Our copper withdrawal team progressed from small scale

trials in FY21, with about 1,100 addresses notified across 129

cabinets, to approximately 10,100 addresses notified across

580 cabinets by the end of FY22. We deactivated services at

84 cabinets after COVID delayed withdrawal activity in some

areas. We’ll continue to focus on cabinets and cables where

customer numbers are low and maintenance costs are high.

Addresses where fibre has already been installed but isn’t yet

activated will also become more of a priority.

With fibre only available to about 87% of the population, our

copper network continues to connect a large customer base

across much of rural Aotearoa. We recognise the importance

of this network for remote communities and are committed

to fulfilling our service obligations. We also keep looking for

ways to improve rural broadband coverage, but this typically

requires government support to make it economically feasible.

During FY22, government funding through the Provincial

Growth Fund did help us complete the rollout of 250

kilometres of fibre backhaul along a remote area of the South

Island’s West Coast. This enabled fibre and mobile services to

very small communities like Haast, as well as providing a new

diverse route to help maintain services to the West Coast

in future extreme weather events. In FY23 we’re partnering

with government again to extend VDSL coverage to 32 rural

broadband cabinets.

Recent market developments and regulatory settings have

made it less economic for us to invest in rural network

upgrades. For example, we’re required to provide our copper

and fibre services at urban prices to even the most remote

customers, while fixed wireless providers subsidised by

government can charge higher rural prices and are only

covering the easier to serve customers. As demand for

these wireless and low earth orbit satellite services shows,

rural customers are prepared to pay for decent broadband.

What might be achieved if fibre could compete on a level

playing field?

Annual Report 20226
1.4 Developing the long-term future of

the business

With the introduction of a new regulatory regime and a

more operational phase in Chorus’ evolution, we’ve taken

the opportunity to put renewed emphasis on the kind of

organisation we want to be to thrive into the future.

We continued to drive adaptive practices and the use of

cross-functional teams to help deliver some of our strategic

goals in FY22. This gave our people the opportunity to

develop new skills and collaborate more widely. The shift to

hot-desking across our Wellington and Auckland offices is

helping embed these benefits and builds on the flexible work

practices our people have embraced in response to COVID.

We made progress towards our target of a 40:40:20

4

gender

ratio with 38% women and 62% men in people leadership

roles at year end. That was up from 36% women in FY21.

We achieved our goal of a career level pay gap no greater

than -2% in eight of our nine career levels. In six of the nine

career levels, on average females are paid higher than males.

We were also pleased to see our Māori and Pasifika employee

population increase from 5% to 8%, but we acknowledge

they continue to be under-represented.

Thriving people is part of our broader sustainability strategy

that includes a focus on ensuring a thriving environment and

working to champion digital futures. Our 2022 Sustainability

Report puts a spotlight on our efforts to reduce our carbon

footprint with a new Science Based Target of a 62% reduction

in our Scope 1 and 2 emissions by 2030, from 2020 levels.

To help achieve this we’ve prepared our first Emissions

Reduction Plan. Electricity makes up more than 90% of our

Scope 1 and 2 emissions and we’re targeting a 25% reduction

in electricity consumption by 2030, from 2020 levels. This is

possible because fibre broadband requires less powered

4 40% men, 40% women and 20% of any/either gender.

equipment than other technologies. Sapere Research Group

5


found that an entry-level fibre plan, operating at 50Mbps, is

up to 41 per cent more efficient than copper VDSL broadband

and up to 56 per cent more efficient than 4G fixed wireless.

The low carbon emissions profile of fibre stays consistent

as speeds increase while the emissions for alternative

technologies increase with speed. For higher speed plans,

around 300Mbps, fibre is up to 29 per cent more efficient

than Hybrid Fibre Coaxial, and up to 77 per cent more

efficient than 5G fixed wireless.

In April we moved to new service company agreements for

the build, maintenance and connection to our copper and

fibre network. With the fibre rollout coming to an end and

new fibre installation volumes expected to slow, we worked

closely with our service companies beforehand to co-design

a new framework that appropriately balances customer

experience, cost and industry sustainability. The worker

welfare requirements of our supplier code of practice were

also an important feature.

Ultimately, this process saw us consolidate the number of

service companies from three to two, with Downer and UCG

the successful bidders. The Downer contract is for three

years for all services. UCG’s contract is for seven years for all

services in Auckland, Northland and the Waikato and three

years for fibre connect elsewhere in the country.

The agreements provide a platform for the ongoing

simplification of our business and enhancement of

customers' experience as they connect to the network

or have faults repaired. To underpin this, we’ve begun

implementing a single IT gateway we use to process activity

between us and the service companies. This will help us

move off multiple legacy systems and enable us to provide

retailers and consumers with improved information.

5 See our sustainability webpage at company.chorus.co.nz/sustainability

for the full Sapere Research Group report

SUSTAINABLE

DIGITAL FUTURES

TOA HANGARAU

THRIVING

ENVIRONMENT

TE TAIAO PUAWAI

THRIVING

PEOPLE

NGA IWI

WHAI HUA

Figure 5:

Our sustainability strategic pillars

Our focus on Sustainability is guided by Kaitiakitanga (environmental guardianship)

and Manaakitanga (acts of giving and caring for). Sustainability is at the very heart of Chorus.

Annual Report 20227
The New Zealand market

COVID-19 slowed overall growth of Aotearoa’s

broadband market, increasing competitive

intensity between the 100 or so broadband

retailers. FY22 has featured retailer consolidation

and new entrant retailers continuing to grow

market share. This reflects the way our open

access network fosters competition, enabling all

retailers to offer services on an equivalent basis.

2.1 Bundling of complementary services

Retailers bundling electricity or pay TV with broadband

services continued to gain a growing share of fibre uptake

from traditional telcos.

Contact Energy has gained 71,000 broadband customers

since entering the market in 2017, representing about 16%

of its electricity customer connections. In June 2022,

Mercury Energy became the latest power retailer to bundle

broadband. This follows their acquisition of Trustpower,

already the fifth largest electricity and broadband retailer.

With almost 600,000 electricity customers, Mercury’s scale is

expected to drive more broadband bundling momentum.

Vocus New Zealand has been offering electricity to its telco

customers for some time and recently broadened its offer

to include insurance services. The convergence between

electricity and broadband is also becoming a feature in

Australia with Telstra, the national telecommunications

incumbent, adopting a strategic goal of becoming a top five

energy retailer by 2025.

Sky TV entered the broadband market in FY21 and has a

three-year target of achieving 3% to 5% market share. While

their initial bundling focus is on their more than half a million

Sky Box customers, they also report more than 400,000

streaming customers.

2.2 Mobile networks and fixed wireless

FY22 has also seen significant developments in the ownership

of traditional telcos.

The third mobile network operator, 2degrees, merged with

broadband retailer Vocus NZ. This makes the combined

entity, operating as 2degrees, the third largest telco behind

Spark and Vodafone.

International tower ownership trends also reached Aotearoa

with Spark announcing in July 2022 that it intends to sell a

70% interest in its tower unit to Ontario Teachers’ Pension Plan

Board. The deal covers 1,263 towers with a build commitment

of 670 sites over the next 10 years. Vodafone announced

shortly after that it intends to sell an 80% interest in its 1,484

towers to Infrared Capital Partners and Northleaf Capital

Partners with plans to add 390 more sites over the next decade.

Figure 6:

The New Zealand fixed line market

Rationalisation, new entrants and new business models are disrupting the New Zealand market.

Note: Fibre to the premises will cover ~87% of NZ population by the end of 2022

Power + Broadband

Mobile networkWireless Broadband

Chorus

Nationwide network access

wholesaled to ~100 retail service providers;

Fibre to pass ~1.36m homes and businesses

Local Fibre Companies:

Enable – Tuatahi First Fibre –

Northpower

Fibre past ~450k homes and businesses

Retail Service

Providers:

Local Media:

(Broadcast)

Local Media:

(On Demand)

Fixed Line

Access

Networks:

TV3

3Now

BBC iPlayer Apple TV Google Play Netflix YouTube Hulu Amazon Disney+

International

media providers:

OnDemand

TVNZSky TV

Neon

Mercury

Trustpower

Others e.g.

Slingshot, Orcon, Flip

VocusVodafone

HFC cable in

Wellington +

Christchurch

(~40k customers)

Spark Sport

+Skinny

Spark2degreesSky

Megatel

Nova Energy

Contact Energy

MyRepublic

Voyager

NOW

2.0

Annual Report 20228
The funds released by tower deals may assist mobile network

operators with the very large investment needed to fund

spectrum, equipment and sites for any wider rollout of 5G

services. To date, the availability of 5G varies widely between

each network operator and tends to be limited to main centres.

The Commission reported there were 276,000 customers

on fixed wireless in 2020/21, representing about 15% of all

internet connections. Fixed wireless uptake is subject to

competition with fibre and copper services promoted by a

wide range of retailers, as well as between the fixed wireless

providers themselves.

2.3 Data demand

Data traffic on our network during the evening period is

marching ever upwards, driven by consumer adoption

of online streaming services and gaming, and by the

proliferation of internet users and devices within a home.

A new record for peak time traffic of 4.2 terabits per second

(Tbps) was set in March when a Fortnite gaming update was

released. Average peak time traffic grew by 18% during the

year to 3.3 terabits per second (see Figure 7).

We saw the lockdowns and other public restrictions in late

2021 ramp up average data usage on fibre to record highs of

more than 600GB per month. Average monthly data usage

grew by 18% through FY22 from 432GB to 508GB. Fibre

consumers were using an average of 567GB a month in June

2022, up from 500GB in June last year (see Figure 8). Copper

data usage is reducing as copper connections reduce,

although average monthly data usage for copper consumers

still grew from 254GB to 282GB during the year.

Average monthly data usage per customer remains on track

to reach our previous forecast of 1,000GB by 2025. Looking

further out, we estimate usage will exceed more than

4,000GB per month by 2033, with peak throughput on our

network reaching 28Tbps. These forecasts are consistent

with the projected increases of other international broadband

network operators.

Peak trac of 3.31Tbps

20182021202220192020

Average daily usage (Tbps)

0

1

2

3.5

2.5

0.5

1.5

3.0

12:00 AM8:00 PM4:00 PM12:00 PM8:00 AM4:00 AM12:00 AM

Figure 7:

Average daily internet usage across the Chorus network 2018 – 2022

Annual Report 20229
4K content is expected to be a significant driver of data

growth, although it isn’t yet widely available to New Zealand

consumers. YouTube provides some 4K content and Disney

Plus is one of the few streaming services to provide 4K

programming at no additional charge to its subscription fee.

Live sports streaming in 4K quality has driven significant data

growth overseas, but it isn’t currently offered for local sports

streaming services. However, Sky TV is now trialling a new 4K

capable set-top box that will enable internet delivered on-

demand content so it may address this in the future.

Xbox has launched cloud gaming that does away with the

need for a console to store games and we expect streaming

services like this will keep driving data usage higher. Global

technology providers are now developing and launching

metaverse applications that will incorporate immersive

technologies such as augmented and virtual reality devices.

These developments will generate bandwidth demand that is

an order of magnitude higher again than what we see today.

2.4 The growing role of Wi-Fi

Wi-Fi has long been a hotbed for innovation and is how most

consumers experience fibre broadband. Mobile devices also

offload most of their data traffic via Wi-Fi. To fully realise

the benefits of a fibre network, and to achieve uninterrupted

access to new and future services that will rely on high-

speed internet to function, in-home Wi-Fi capability needs to

match the demand.

COVID has underlined the importance of Wi-Fi with

lockdowns and remote working meaning more simultaneous

demand on home Wi-Fi networks. We and retailers are,

therefore, increasingly focussed on helping consumers

address poor performing Wi-Fi. For retailers this has involved

including in-home Wi-Fi solutions, like Wi-Fi 6 capable

mesh devices, in their offers.

At the same time, the government’s radio spectrum

management body has been consulting on the potential use

of 6GHz spectrum for Wi-Fi. This unlicensed spectrum could

enable new Wi-Fi 6E capable devices to be used, effectively

doubling the bandwidth available compared to the existing

2.4GHz and 5GHz bands. Consumers would then have a

better chance of achieving peak speeds of 2Gbps through

less interference.

We support the decision to make the lower 6 GHz band

(5925 – 6245 MHz) available for wireless local area network

(WLAN) use. However, we also see potential consumer

benefit in making the upper 6 GHz band available for indoor

WLAN use in future, subject to managing the potential

impacts on incumbent users.

Releasing the entire 6GHz band, like leading tech countries

the USA and South Korea have done, could have far reaching

benefits. For example, Wi-Fi 6E devices could provide an

alternative to 5G mobile access in enterprise and other

private environments where cost-effective capacity and

support for a large number of devices is important.

0

100

200

300

400

500

700

600

Jun-21Dec-20Jun-22Dec-21Jun-20Dec-19Jun-19Dec-18Jun-18Dec-17Jun-17Dec-16Jun-16Dec-15

DownstreamUpstream (shown from June 2020 onwards)

Average monthly usage (gigabytes)

COVID-19 lockdowns



Figure 8:

Average monthly usage per connection on our fibre network

Annual Report 202210
Regulatory environment

3.0

We operate our wholesale only network within

the regulatory framework established by the

Telecommunications Act. We’re also subject

to the requirements of four open access deeds

of undertaking for copper, fibre and Rural

Broadband Initiative services that focus on the

provision of services on a non-discriminatory

basis. This regime operates alongside the revised

utility model that applies to Chorus’ fibre fixed

line access services from 1 January 2022.

3.1 New regulated utility model for fibre

From 1 January 2022 our fibre investment is regulated

according to a utility style building block model. This model

is used to regulate monopoly utility businesses, such as

electricity lines and gas networks. It is intended to support

private sector investment to meet network upgrades and

increasing consumer demands, by giving ongoing incentives

to innovate, invest and improve efficiency for the long-term

benefit of consumers.

To implement the new framework the Commerce

Commission established the Fibre Input Methodologies and

the Price-Quality Determination for the first regulatory period

for fibre (2022-2024). These establish the key elements of the

new fibre regime that determine the revenues we can earn

from our regulated fibre network, including:

• a starting regulated asset base of $5.42 billion,

comprising a core RAB of $4.03 billion and a financial loss

asset of $1.39 billion.

6


• a mid-point vanilla WACC of 4.72% and a post-tax WACC

of 4.52% for the first regulatory period from 2022 to 2024.

• maximum allowable revenue (MAR) that ranges from

$690.2 million to $789.5 million (nominal) per year over 2022

to 2024. The MAR for 2023 and 2024 will be updated for

the latest inflation forecasts with a wash-up against actual

inflation included in the following regulatory period MAR.

On 31 March 2022 we submitted our first price-path

compliance statement. This forecasts our regulated fibre

revenue for the 2022 calendar year will be approximately

$657 million, which is below the Commission’s MAR.

Where our actual revenues fall below the MAR the difference

will be added to the MAR for the next regulatory period.

6 Currently subject to a Commerce Commission finalisation process.

Figure 9:

New regulatory framework from January 2022

Areas where fibre is available (~87% of population)Areas where fibre is not available (~13% of population)

Regulated asset base for fibre access services with revenue

cap set by the Commerce Commission

• first regulatory period 2022-2024

• price caps on ‘anchor’ or declared services

• unbundled fibre available in UFB1 areas

• Commission can review the revenue cap model

(subject to statutory criteria) from 2025.

• Telecommunications Service Obligation applies to residential

addresses existing in 2001

• copper pricing subject to annual inflation adjustment

• Commission required to review copper regulatory settings no later

than 2025

• Chorus can choose to withdraw copper service with six months’

notice to consumers

Annual Report 202211
3.2 Quality requirements for fibre services

The Commission has set three quality standards we are

required to meet:

• Two standards measuring availability of the network in

23 geographic regions, based on downtime in the Layer 1

(physical) and Layer 2 (electronic) parts of the fibre network.

• One standard based on national port utilisation each month

to ensure sufficient network capacity to meet demand.

In addition to the quality standards there are a number of

measures that Chorus is required to report on through an

information disclosure regime. These include provisioning,

ordering, switching, faults, availability, performance and

customer satisfaction.

3.3 Commercial services for fibre unbundling

Our fibre network enables unbundled fibre services by

providing a second fibre to each premises. This means

retailers can choose to use our passive infrastructure

– fibre optic cables, ducts, and poles – and their own

broadband electronics, to deliver services to customers.

Unbundled services are not required to be made available

in UFB2 areas until 2026.

Our layer 1 fibre access service (PONFAS) includes a monthly

access charge of about $28 to cover access to the fibre

between the premises and the splitter, as well as $200 per

month to access the feeder fibre from each splitter to a

central network point. Pricing reflects the significant passive

infrastructure costs of our rollout investment, with layer 2

broadband electronics representing a very small component.

The Commission has developed guidance on fibre

equivalence and non-discrimination obligations for PONFAS.

It is currently conducting a compliance assessment of our

non-price terms.

3.4 Copper Withdrawal Code and

Telecommunications Service Obligation

The telecommunications legislative framework provides

for the deregulation of copper services in areas where fibre

is available. This enables us to withdraw copper services

once consumer protection requirements are met, as set

out under the Commission’s Copper Withdrawal Code.

This includes providing affected consumers with at least six

months’ notice of our intention to withdraw copper services.

By the end of FY22 we had provided notice to approximately

10,100 customers and we supported a range of consumer

groups with information about the copper withdrawal

programme.

Copper services remain regulated in areas where fibre is not

available, with copper prices annually adjusted for inflation.

In these areas, the Commission is required to review the

copper pricing framework no later than 2025.

Under the Telecommunications Service Obligation (TSO),

we are required to maintain telephone services to residential

premises that were connected to our copper network in

December 2001. Our obligation at the network level is shared

with Spark (formerly Telecom NZ) as the provider of the voice

service layer. The TSO Deed recognises that additional funding

may be sought for commercially non-viable customers.

Annual Report 202212
Outlook

With the core elements of our regulatory

framework now settled and the finish line for

our fibre rollout in sight, we’re shifting focus to

a more operational future. Connecting Aotearoa

so that we can all live, learn, work and play is our

refreshed organisational purpose. Achieving this

means continuing to grow uptake of our network

so its socio-economic benefits help power the

country’s digital future.

By the end of 2022 we’ll have brought fibre to the last

community under our public-private partnership with the

Government and we expect to have reached our target of

one million fibre connections. That still leaves just under

30% of homes and businesses that have yet to choose fibre

within our fibre footprint.

Auckland, with about a third of the national population, has

shown that more than 80% uptake is achievable. To keep

driving uptake we need to keep refining our fibre value

proposition and continue making the customer experience

as seamless as possible for our retailers and consumers.

This isn’t simple when we don't have the direct relationship

with consumers, but our retail service provider survey shows

the improvements we’ve made over FY22 are heading in the

right direction. Our new service company structure is an

opportunity to simplify and enhance our operations further.

In the short term, COVID will continue to cast a shadow

over our business and the wider economy. Although our

pipeline of new housing developments remains strong

given historical housing shortages, population growth has

slowed with net migration trending to negative. We’re seeing

inflationary pressures, particularly in our direct labour costs

and through our service companies. We’re also conscious of

the pressure on consumers, so we’ve chosen not to apply the

full inflationary increases we're permitted across all products

from October. On our most popular 300Mbps service we’re

holding the increase at 5.5% while our 1Gbps service will only

increase 3.6% after no price changes for several years.

At the same time, we’re reducing the pricing of our multi-gigabit

Hyperfibre services. Of the almost 1,000 Hyperfibre

connections to date, more than three-quarters are residential

consumers. This points to the continued consumer appetite for

better broadband. Schools have also begun to adopt Hyperfibre

services so they can provide enhanced bandwidth and reliability

across multiple users as more student learning moves online.

Our confidence in fibre’s future proof capability keeps

growing. International investment in fibre is surging and in

2021 fibre became the most prevalent broadband technology

in the OECD, with New Zealand ranked eighth for fibre

uptake. Like here, multi-gigabit fibre services are emerging

in overseas markets. There’s no doubt that future consumer

applications, whether cloud-based gaming or virtual reality in

the metaverse, are going to drive demand for higher speeds

and consistency. When these propositions develop mass

market followings, the network demands will be substantial.

Fibre is easily scalable for that demand and our 25Gbps trial

demonstrated a clear roadmap for even better capability.

While COVID-19 has accelerated digital adoption, we need to

work hard to ensure this doesn’t widen the socio-economic

digital divide and reinforce the multiple barriers to digital

inclusion. We’re committed to achieving true digital equity

through understanding, collaboration, and effort so that no

one gets left behind. During the pandemic we’ve focussed

our support on student connections, digital skills uplift for

seniors and helping the charitable sector embrace digital.

These initiatives are continuing into FY23 and we’re holding

pricing flat on our low-cost Home Fibre Starter service.

As broadband capacity and reliability needs grow, so too will

the digital divide between rural and urban Aotearoa. There’s

a growing body of evidence that broadband penetration

needs a high-quality broadband connection to maximise the

socio-economic benefits. Fibre offers a path to reliable high-

capacity broadband that doesn’t need recurring government

funding top-ups and supports national carbon emissions

reduction goals. That’s why other countries are extending

fibre as far as they can.

We believe that rather than kicking the can down the road with

piecemeal solutions, pragmatic policy settings are available to

enable us to reach 90% of Kiwis with fibre. That three percent

increase represents 65,000 customers located relatively close

to rural centres. Perhaps we can go even further.

In urban areas, growing fibre uptake means we’re moving

from trialling the withdrawal of copper services to a more

production-like process. Of the approximately 2,500 copper

broadband cabinets in our fibre areas, a quarter have

now been notified for withdrawal because they have few

remaining connections. The electricity savings from cabinet

shutdowns will become a growing contributor to our carbon

reduction goals. Our new emissions reduction plan forecasts

a 25% electricity reduction by 2030, assisted by the potential

expansion of solar generation on our exchanges.

4.0

Annual Report 202213
Embedding sustainability in our business strategy has included

a close look at our future organisational needs. Like many

businesses, recruiting and retaining people is increasingly

challenging. We’re continuing to evolve to be a more adaptive,

diverse and inclusive organisation as we transition from a

focus on building to operating the fibre network. This includes

working on developing the capability needed to thrive in our

new regulatory and dynamic market environment.

We know that competition will keep growing as mobile

network operators seek to recover their 5G investments.

With more than 90% of fibre connections now on 300Mbps

plans or higher, we believe we’re providing consumers with

the best broadband technology. We’ll keep developing our

role as an active wholesaler and explore new and potentially

innovative ways to leverage our fibre network and our

network infrastructure. Our new PowerSense product is a

good example of this approach.

At the next annual meeting in late October, the Board will

farewell chair Patrick Strange who has been with us since

2015. Mark Cross, currently chair of the Audit and Risk

Management Committee, will be our new Board chair. As a

director since 2016, Mark has a strong understanding of our

role as an essential infrastructure provider and the balance

needed to encourage ongoing investment that delivers

future consumer benefits and value to shareholders.

With our return to positive free cash flow, we’re now in a

position where we can make choices about discretionary

investment. This may include close adjacent opportunities

that offer better returns than the regulatory WACC. Whatever

opportunities arise, at our core we’ll remain a regulated utility

focussed on providing shareholders with stable returns.

To learn more about our focus on sustainability, please see

our Sustainability Report 2022 at: www.chorus.co.nz/reports

Our strategic focus

Annual Report 202214

Annual Report 202215
Management

commentary

16 In summary

17 Revenue commentary

18 Expenditure commentary

21 Capital expenditure commentary

22 Long term capital management

Annual Report 202216
2022

$M

2021

RESTATED

$M

Operating revenue965955

Operating expenses(290)(298)

Earnings before interest, income tax, depreciation and amortisation675657

Depreciation and amortisation(427)(427)

Earnings before interest and income tax248230

Net finance expense(142)(152)

Net earnings before income tax10678

Income tax expense(42)(27)

Net earnings for the year6451

In summary

1 Previously reported FY21 results have been restated due to an ongoing change in the accounting treatment of field services revenue for roadworks.

Refer to page 34 for the detailed accounting adjustments.

2 Underlying EBITDA of $660 million represents a reduction of $15 million for one-off operating revenue and expense gains recognised during the

period. Refer to page 12 of the FY22 investor presentation for the detailed reconciliation to EBITDA.

3 Excludes education connections partly subsidised as part of Chorus’ COVID-19 response.

We report earnings before interest, income tax, depreciation

and amortisation (EBITDA) of $675 million for the year ended

30 June 2022 (FY22), an increase of $18 million from restated

FY21 EBITDA of $657 million.

1

When one-off operating

revenue and expense gains are excluded, underlying EBITDA

in FY22 was $660 million.

2


Net profit after tax was $64 million compared to a restated

total of $51 million in FY21.

1

Careful management of maintenance costs and the release of

a $9 million holiday pay provision helped mitigate inflationary

pressures and COVID-19 impacts during the year. Operating

expenses reduced by $8 million from $298 million in FY21.

Revenues increased by $10 million to $965 million largely due

to gains from our network optimisation programme.

COVID-19 constraints on fibre installations and general

network investment programmes saw our initial FY22

guidance of $550 million to $590 million capital expenditure

lowered several times through the year. Final spend was

$492 million, with the winding down of the fibre rollout and

lower fibre installation spend the main contributors to the

decrease from $672 million in FY21.

Depreciation and amortisation expenses were flat year on

year while interest costs reduced due to the full year effect of

refinancing of debt at lower interest rates in FY21.

We will pay a final unimputed dividend of 21 cents per share

on 11 October 2022. The dividend reinvestment plan will be

available with no discount.

Connections

2022

Connections

2021

Connections

2020

Fibre broadband (GPON)949,000860,000740,000

Fibre premium (P2P)10,00011,00011,000

Copper VDSL118,000157,000221,000

Copper ADSL122,000163,000245,000

Data services over copper2,0002,0004,000

Unbundled copper1,00010,00015,000

Baseband copper102,000137,000179,000

Total fixed line connections

3

1,304,0001,340,0001,415,000

Management commentary

Annual Report 202217
Revenue commentary

2022

$M

2021

RESTATED

$M

Fibre broadband (GPON)548477

Copper based broadband153203

Field services products7170

Fibre premium (P2P) 6668

Copper based voice5268

Value added network services2730

Infrastructure3027

Data services over copper69

Other123

Total revenue965955

Revenue overview

Chorus’ product portfolio encompasses a broad range of

wholesale broadband, data and voice services across a

mix of regulated and commercial products. Revenues of

$965 million increased by $10 million from restated FY21

revenues of $955 million.

1

This increase reflected gains from

our network optimisation programme and continued strong

growth in fibre broadband revenue.

In our planned fibre areas broadband connections grew by

27,000, helping grow broadband connections nationally

by 9,000 to 1,189,000. We ended the year with 1,304,000

fixed line connections, down 36,000 lines compared with

a reduction of 75,000 lines in FY21. Most of this reduction

continues to be in areas where our copper network

competes with alternative fibre networks.

Fibre broadband (GPON)

Fibre broadband revenues continue to grow as customers

migrate to our expanding fibre network and broadband

penetration increases. Fibre broadband connections grew

by 89,000 to 949,000, with about 68% of connections on

300 Mbps plans. Average fibre monthly revenue per user

grew from $49.87 to $50.67 in FY22. This was driven by an

inflation related price increase to some services in October

2021 and uptake of the higher value 1 Gbps service growing

from 19% to 23% through the year.

Copper based broadband

Copper based broadband revenue continues to decline with

80,000 connections migrating from our ADSL and VDSL

broadband services to either our fibre network or alternative

fibre and wireless networks.

Field services products

Field services revenue increased by $1 million relative to

a restated $70 million in FY21. This was due to increased

new property revenues, offset by a reduction in chargeable

maintenance and installation activity.

Fibre premium (P2P)

Fibre premium (point to point) revenues decreased slightly

in FY22 as customers continued to migrate from high

value legacy connections. This trend is slowing as legacy

connections diminish and demand grows for Direct Fibre

Access Service, mobile access and other backhaul connections.

Copper based voice

Copper based voice revenues continue to decline as customers

migrate to either a fibre based connection on our network,

or to alternative fibre and wireless networks. These copper

connections declined by 35,000 lines in FY22 compared with

42,000 in FY21. Unbundled copper connections declined by

9,000 lines and are no longer material.

Value added network services

Value added network services revenue was lower in FY22 due

to a one-off historic dispute resolution recognised in FY21.

The main driver for this revenue is national data transport

services which provide network connectivity across legacy

backhaul and aggregation handover links.

Infrastructure

Infrastructure revenues increased $3 million to $30 million in

FY22 reflecting a change in lease treatment for retailers’ use

of Chorus’ buildings.

Data services over copper

Data services over copper connections continue to decline

as retailers transition business customers from legacy

services to cheaper fibre based services, either on our fibre

network, or on alternative local and CBD fibre networks.

Other

Other income included a $3 million gain from the disposal of

surplus property and one-off benefits from a $3 million legal

settlement and $3 million from a change in lease contract.

Annual Report 202218
Expenditure commentary

Operating expenses

2022

$M

2021

$M

Labour6474

Network maintenance5963

Information technology5048

Other network costs2929

Electricity1718

Rent and rates1412

Property maintenance1412

Advertising1113

Regulatory levies98

Consultants87

Insurance44

Provisioning12

Other108

Total operating expenses290298

Total operating expenses of $290 million in FY22 reduced

by $8 million compared to $298 million in FY21. In addition

to our ongoing focus on reducing discretionary costs,

COVID-19 restrictions in the first half of FY22 affected some

expense lines, and we released a labour expense provision.

Labour

Labour of $64 million reduced by $10 million in FY22 from

$74 million in FY21. A one-off benefit of $9 million was

recognised in FY22 after a judicial ruling on the interpretation

of the Holidays Act.

At 30 June 2022, we had 799 permanent and fixed term

employees representing a 2% decrease from 817 employees

at 30 June 2021. We capitalise the labour costs and the

associated overheads in relation to the UFB build and

connect activity. As the UFB rollout ends, we expect to

capitalise a lower proportion of labour costs.

Network maintenance

Network maintenance costs reduced by $4 million from

FY21. Overall fault volumes continued to reduce as more

customers connect to the newer fibre network and total

connections declined. FY22 was also impacted by COVID-19

restrictions on activity which reduced faults.

Information technology

Information technology costs were up $2 million compared

to FY22, largely due to inflationary pressures.

Other network costs

Other network costs are variable year to year and include

a range of costs associated with service partner contracts,

fibre access from third parties, roadworks and other network

relocation projects, fibre order cancellations, network spares,

and network and property optimisation costs.

Electricity

Electricity costs reduced due to lower electricity prices in

FY22 relative to FY21. Electricity consumption increased

over FY21 as a result of one-off metering washups as we

transitioned to a new supplier. Chorus hedges approximately

70% of its consumption with hedge contracts entered into up

to 24 months in advance.

Rent and rates

Rent and rates costs relate to the operation of our network

estate including exchanges, radio sites and roadside cabinets.

These costs include rates that are levied on network assets

both above and below ground. Costs increased by $2m

from FY21 due to inflationary increases from councils and

increasing rateable values from our network build.

Property maintenance

Property maintenance costs have increased by $2 million

relative to FY21. FY22 costs includes higher levels of network

property maintenance and around $1 million of one-off

“make good” costs relating to corporate office changes

(including relocation in Auckland and rationalisation in

Wellington).

Annual Report 202219
Advertising

Advertising costs were $2 million lower than FY21 due to

reduced brand activity in the year.

Regulatory levies

Regulatory levies increased by $1 million compared to

FY21 due to the levy for the Commerce Commission’s

implementation of the new fibre regulatory framework.

Consultants

Consultant costs increased by $1 million from FY21.

This reflects the timing of external advice required to support

both the implementation of the new regulatory framework

from January 2022 and our transition to an adaptive

organisation.

Other

Other costs include general expenditure such as

telecommunications, travel, training and legal fees.

Other costs appeared to increase in FY22 because FY21

benefitted from an adjustment to a doubtful debt provision.

Depreciation and amortisation

2022

$M

2021

RESTATED

$M

Estimated useful

life (years)

Weighted average

useful life (years)

Depreciation

Fibre cables

12211420–3020

Ducts, poles and manholes615820–5050

Copper cables616310–3022

Cabinets22305–2018

Property19185–5025

Network electronics62622–2510

Right of use assets151510–5028

Less: Crown funding(27)(27)

Total depreciation335333

Amortisation

Software

62602–104

Customer retention30341–44

Total amortisation9294

Depreciation and amortisation427427

The weighted average useful life represents the useful life in

each category weighted by the net book value of the assets.

During FY22, $492 million of expenditure on network assets

and software was capitalised. The ‘UFB communal’ and

‘Fibre connections and fibre layer 2’ included in ‘fibre’ capital

expenditure was largely capitalised against the network

assets categories of fibre cables (34%) and ducts, poles and

manholes (40%). The average depreciation rate for UFB

communal infrastructure spend is based on an estimated life

of 41 years, reflecting the very high proportion of long life

assets being constructed.

With the commencement of Chorus’ copper withdrawal

programme, Chorus has revised the depreciation profile for

copper cables in areas where fibre is available. Depreciation of

copper cables will be accelerated from FY23 so that those in

UFB2 areas will be fully depreciated by June 2025, and those in

local fibre company areas are fully depreciated by June 2026.

Software and other intangibles largely consist of the software

components of billing, provisioning and operational systems,

including spend on Spark owned systems.

Chorus expects that incremental costs incurred in

acquiring new contracts with new and existing customers

are recoverable. These costs are capitalised as customer

retention assets and amortised against revenue or within

amortisation expense, depending on their nature. In the

period to 30 June 2022, $30 million was recognised to

amortisation expense.

Our depreciation profile is expected to continue to change,

reflecting the greater mix of longer dated UFB assets being

built. The offset of Crown funding against depreciation

will continue to amortise as a credit to the associated

depreciation expense accordingly.

Annual Report 202220
Finance income and expense

(Income)/expense

2022

$M

2021

$M

Finance income–(1)

Finance expense

Interest on syndicated bank facility

65

Interest on Euro Medium Term Notes (EMTN)5147

Interest on fixed rate NZD bonds3243

Other interest expense2330

Capitalised interest(2)(2)

Interest costs110123

Ineffective portion of changes in fair value of cash flow hedges(7)(4)

Total finance expenses excluding securities (notional) interest103119

CIP securities (notional) interest3934

Total finance expense142153

Finance expense is lower in FY22 due to the lower cost of

NZD Bonds refinanced in December 2020.

Interest costs decreased by $13 million year on year with the

weighted effective interest rate on debt reducing to 3.77%

from 4.16% in FY21.

Other interest expense includes lease interest of $15 million

(FY21: $20 million) and amortisation arising from the

difference between fair value and proceeds realised from

interest rate swap resets of $7 million (FY21: $7 million).

Notional interest on Crown Infrastructure Partners (CIP)

securities also increased as Crown funding continued to grow.

At a minimum, we aim to maintain 50% of our debt

obligations at a fixed rate of interest. We have fully hedged

the foreign exchange exposure on the EMTNs with cross

currency interest rate swaps. A portion of the floating interest

on the cross currency interest rate swaps has been hedged

using interest rate swap instruments.

Ineffectiveness

As at 30 June 2022 Chorus held all interest swaps in

designated hedging relationships. These relationships are

designated as either cash flow hedges, or fair value hedges.

Provided that the cash flow hedges remain effective, any

future gains or losses will be processed through the hedge

reserve in the statement of changes in equity. Effective fair

value hedges will be offset within the finance expense. Minor

differences in the hedged values will flow to finance expense

in the income statement over the life of the derivatives as

ineffectiveness. Minor differences in the credit valuation

portion may also flow to the finance expense. Neither

the direction, nor the rate of the impact on the income

statement can be predicted as it is influenced by external

market factors.

Ineffectiveness largely consists of the cumulative change in

fair value of three interest rate swaps, designated as cash flow

hedges that were restructured in prior years. Two of these

restructured interest rate swaps have a combined face value

of $500 million and relate to the 10 year resettable NZD bond

issued in 2018. The other restructured interest rate swap has

a face value of $200 million and relates to the EUR 300m

EMTN bond. In FY22, ineffectiveness was credit $7 million

(FY21: credit $4 million) across all hedge relationships.

Taxation

The FY22 effective tax rate is 39% (FY21: 35%). The increase

reflects confirmation of the appropriate tax treatment for

funding received for the relocation of communications

network. When excluding the prior period adjustment, the

effective tax rate for FY22 is 34%. The effective tax rate is

higher than the statutory tax rate of 28% due to permanent

differences between tax and accounting arising from the tax

treatment of the CIP securities and Crown funding for the

Rural Broadband Initiative (RBI).

The accounting interest and depreciation credit recognised in

the profit and loss in relation to CIP securities are non-taxable

as confirmed via binding rulings issued by Inland Revenue.

RBI assets were funded by non-taxable government grants.

The accounting amortisation of RBI government grants and

RBI accounting depreciation recognised in the profit and loss

are non-taxable and tax depreciation is not claimed.

Annual Report 202221
Capital expenditure commentary

2022

$M

2021

$M

Fibre403567

Copper3845

Common5160

Gross capital expenditure492672

4 Layer 2 equipment, such as gigabit capable passive optical network ports, is installed ahead of demand as the UFB footprint expands.

5 Excluding layer 2 and backbone costs for multi dwelling units and rights of way and including standard installations and some non standard

single dwellings and service desk costs.

Gross capital expenditure for FY22 was $492 million. This was

$180 million less than FY21 capital expenditure spend. Fibre

spend decreased due to lower installation volumes and lower

UFB communal expenditure as we approach the end of

the rollout. Copper related expenditure reduced by 16% on

FY21 because copper network demand continues to reduce.

Crown funding of $41 million was recognised for the UFB

rollout and $16 million for the West Coast fibre project.

Fibre capital expenditure

2022

$M

2021

$M

UFB communal77147

Fibre installations and fibre layer 2

4

195275

Fibre products and systems1214

Other fibre and growth7991

Network sustain1311

Customer retention costs2729

Total fibre capital expenditure403567

UFB communal network spend was $77 million in FY22,

down from $147 million in FY21. The UFB rollout is now

98% complete.

Fibre installations and layer 2 expenditure was $195 million.

117,000 fibre installations were completed nationwide,

including 41,000 for UFB2 customers. $30 million was

invested in ‘backbone’ network to enable the connection

of multiple customers located along rights of way and

multi dwelling units.

The average cost per premises connected (CPPC) in UFB1

areas was $1,015

5

, which was just under the FY22 guidance

range of $1,025 to $1,175. The CPPC in UFB2 areas was

$1,187

5

, which was in the lower half of the revised FY22

guidance range of $1,150 to $1,300.

Other fibre and growth decreased $12 million compared

to FY21, mainly due to $17 million lower expenditure on

the West Coast fibre rollout. The West Coast fibre project

is primarily government funded and is expected to be

completed in FY23.

Network sustain refers to capital expenditure where the

fibre network has been upgraded or network elements such

as poles, cabinets and cables are replaced. This is typically

where network replacement is deemed more cost effective

than reactive maintenance, or network is being relocated for

reasons such as roadworks.

Customer retention costs decreased by $2 million from FY21

due to decreased market activity.

Annual Report 202222
Copper capital expenditure

2022

$M

2021

$M

Network sustain2729

Copper connections11

Copper layer 234

Customer retention costs711

Total copper capital expenditure3845

Copper capital expenditure decreased by $7 million from FY21 reflecting lower spend as customer numbers on our copper

network reduce. Less investment in layer 2 capacity and customer retention was needed as more customers migrate to fibre.

Common capital expenditure

2022

$M

2021

$M

Information technology3146

Building and engineering services2014

Total common capital expenditure5160

Information technology spend decreased by $15 million in FY22 after completion of large lifecycle system developments

and shifting to an agile delivery approach in FY21. Building and engineering services increased by $6 million and includes

expenditure related to corporate office relocation.

Annual Report 202223
Long term capital management

We will pay a final unimputed dividend of 21.0 cents per

share on 11 October 2022 to all shareholders registered at

5.00pm 13 September 2022. The shares will be quoted on an

ex dividend basis from 12 September 2022. As the dividend is

unimputed, there will be no supplementary dividend payable

to shareholders outside of New Zealand.

The dividend reinvestment plan will remain in place for

the final dividend, with no discount applied. Shareholders

who have previously elected to participate in the dividend

reinvestment plan do not need to take any further action.

For those shareholders who wish to participate, election

notices to participate must be received by 5.00pm (NZ time)

on 14 September 2022.

Our move to positive free cash flow enables us to increase

dividend payments to shareholders.

Dividend guidance for FY23 has been set at 42.5 cents per

share, subject to no material adverse changes in circumstance

or outlook. The FY23 dividend will be unimputed.

The Board considers that a ‘BBB’ or equivalent credit rating

is appropriate for a company such as Chorus. It intends

to maintain capital management and financial policies

consistent with these credit ratings. It is Chorus’ intention

that in normal circumstances the ratio of net debt to EBITDA

will not materially exceed 4.75 times.

At 30 June 2022, we had a long term credit rating of

BBB/stable outlook by Standard & Poor’s and Baa2/stable

by Moody’s Investors Service.

Annual Report 202224

Annual Report 202225
Consolidated financial

statements

26 Independent auditor’s report

29 Consolidated income statement

29 Consolidated statement of

comprehensive income

30 Consolidated statement

of financial position

31 Consolidated statement

of changes in equity

32 Consolidated statement of cash flows

34 Notes to the consolidated

financial statements

Annual Report 202226
Independent auditor’s report

To the shareholders of Chorus Limited

Report on the consolidated financial statements

Basis for opinion

We conducted our audit in accordance with International

Standards on Auditing (New Zealand) (‘ISAs (NZ)’). We believe

that the audit evidence we have obtained is sufficient and

appropriate to provide a basis for our opinion.

We are independent of the Group in accordance with

Professional and Ethical Standard 1 International Code of

Ethics for Assurance Practitioners (Including International

Independence Standards) (New Zealand) issued by the

New Zealand Auditing and Assurance Standards Board and

the International Ethics Standards Board for Accountants’

International Code of Ethics for Professional Accountants

(including International Independence Standards) (‘IESBA

Code’), and we have fulfilled our other ethical responsibilities

in accordance with these requirements and the IESBA Code.

Our responsibilities under ISAs (NZ) are further described in

the auditor’s responsibilities for the audit of the consolidated

financial statements section of our report.

Our firm has also provided regulatory and other assurance

services to the Group. Subject to certain restrictions, partners

and employees of our firm may also deal with the Group on

normal terms within the ordinary course of trading activities

of the business of the Group. These matters have not

impaired our independence as auditor of the Group. The firm

has no other relationship with, or interest in, the Group.

Materiality

The scope of our audit was influenced by our application of

materiality. Materiality helped us to determine the nature,

timing and extent of our audit procedures and to evaluate

the effect of misstatements, both individually and on the

consolidated financial statements as a whole. The materiality

for the consolidated financial statements as a whole was set

at $8.5 million determined with reference to a benchmark of

Group revenue. We chose the benchmark because, in our

view, this is a key measure of the Group’s performance.

Key audit matters

Key audit matters are those matters that, in our professional

judgement, were of most significance in our audit of the

company and group financial statements in the current

period. We summarise below those matters and our key

audit procedures to address those matters in order that the

shareholders as a body may better understand the process by

which we arrived at our audit opinion. Our procedures were

undertaken in the context of and solely for the purpose of

our statutory audit opinion on the consolidated statements

as a whole and we do not express discrete opinions on

separate elements of the consolidated financial statements.

Opinion

In our opinion, the accompanying consolidated financial

statements of Chorus Limited (the ’company’) and its

subsidiaries (the ‘Group’) on pages 29 to 61:

i. present fairly in all material respects the Group’s

financial position as at 30 June 2022 and its financial

performance and cash flows for the year ended on that

date; and

ii. comply with New Zealand Equivalents to International

Financial Reporting Standards (NZ IFRS) and

International Financial Reporting Standards.

We have audited the accompanying consolidated financial

statements which comprise:

— the consolidated statement of financial position as at

30 June 2022;

— the consolidated income statement, statements of other

comprehensive income, changes in equity and cash

flows for the year then ended; and

— notes, including a summary of significant accounting

policies and other explanatory information.

Emphasis of Matter – prior period restatement

We draw attention to the prior period restatement note

in the consolidated financial statements, which describes

the adjustments that have been made to the consolidated

financial statements in relation to funding towards the cost

of relocation of communications equipment.

Our conclusion on the consolidated financial statements is

not modified in respect of this matter.

Annual Report 202227
The key audit matterHow the matter was addressed in our audit

Recoverability of assets

Capitalisation and the carrying value of assets are a key

audit matter due to the significance of assets to the Group’s

consolidated statement of financial position, and due to the

judgement involved in determining the carrying value of the

assets, principally:

—decision to capitalise or expense costs relating to the

network. This depends on whether the expenditure is to

enhance the network (capitalise) or to maintain the current

operating capability of the network (expense);

—estimation of the stage of completion of assets under

construction;

—estimation of the useful life of the asset once the costs are

capitalised;

—obsolescence and impairment risk; and

—uncertainty of the impact of ongoing technological

change, transitioning to a new regulated model,

movement towards a fibre future and RSP/LFC behaviour.

Our audit procedures included:

— examining that the controls to recognise capital projects in the fixed asset

register and the approval of the asset life annual review are effective.

—assessing the nature of costs incurred in capital projects by checking a

sample of costs to invoice to determine whether the description of the

expenditure met the capitalisation criteria.

—evaluating a sample of assets under construction in which no costs had

been incurred in the final six months of the financial reporting period.

We challenged the status of those assets under construction to determine

whether they remained appropriately capitalised.

—assessing, on a sample basis, whether the accruals recorded for assets

under construction were calculated in accordance with the progress of

construction and the arrangements with external suppliers.

—assessing the useful economic lives of the assets, by comparing to our

knowledge of the business and its operations and industry benchmarks.

Chorus funding

Refer to Notes 4, 6, 7 and 19 to the Financial Statements.

At 30 June 2022, Chorus had external borrowings of $2,322

million (30 June 2021: $2,373 million), Crown funding of

$936 million (30 June 2021: $906 million), CIP securities of

$613 million (30 June 2021: $545 million) and net derivative

financial assets of $19 million (30 June 2021: net derivative

financial liabilities of $32 million). The CIP securities,

cross-currency and interest rate derivatives are a key audit

matter due to their significance to the Group’s consolidated

statement of financial position and the complexity and

judgement involved in determining the appropriate valuation

and accounting treatment for the CIP securities and cross-

currency and interest rate derivatives.

Our audit procedures to assess the valuation and accounting treatment for

the Group’s interest rate derivatives and CIP securities included:

—our financial instrument specialists re-valuing all interest rate derivatives

using valuation models and inputs independent from those utilised by

management.

—evaluating the hedge effectiveness of the interest rate derivatives hedging

the EUR denominated Euro Medium Term Notes, the NZD Bond 2028 and

the NZD Bond 2030. In all instances, our financial instrument specialists

assessed the effectiveness of these hedges by independently modelling

the future changes in the value of these instruments to assess whether

the underlying derivatives were effective.

—assessing the accounting treatment of the CIP securities. We read the

underlying loan agreement and analysed the various features of the loan

agreement to determine whether the CIP securities were a debt or equity

instrument.

—evaluating the valuation of the CIP securities. Our valuation specialists

assessed the methodology used by management for determining the

amounts allocated to debt and government grant.

—assessing the inputs used in the valuation of the CIP securities. On

a sample basis we compared interest rates and credit spreads to

independent sources of information to determine an acceptable range of

valuation inputs.

Revenue recognition

Refer to Note 9 to the Financial Statements.

Revenue recognition and collectability is considered to be

a key audit matter due to the complexity of the revenue

recognition accounting standards, involving key judgements

and estimates, particularly surrounding;

—customer incentives and retention assets;

—unearned revenue; and

—assessment of performance obligations around non-

connection based revenues.

Our audit procedures included:

—testing of revenue related key financial controls.

—performing cut-off testing over revenue by reconciling cash payments

received after balance date against the accounts receivable balances at

year-end to ensure these receipts have been recognised in the correct

financial period.

—independently confirming the accuracy of a sample of outstanding debtor

balances with Chorus customers.

—agreeing a sample of revenue adjustments recorded during the year to

authorised credit notes.

—assessing whether customer contract costs are appropriately capitalised

and subsequently amortised over the expected life of the relationship

with the customer.

—agreeing a sample of unearned revenue balances recorded at year-end

to invoices

Annual Report 202228
Other information

The Directors, on behalf of the Group, are responsible for

the other information included in the Annual Report.

Other information includes the Chorus’s operating,

marketing and regulatory overviews, management

commentary and disclosures relating to corporate

governance and statutory information. Our opinion on the

company and Group financial statements does not cover

any other information and we do not express any form of

assurance conclusion thereon.

In connection with our audit of the company and group

financial statements our responsibility is to read the other

information and, in doing so, consider whether the other

information is materially inconsistent with the company and

group financial statements or our knowledge obtained in

the audit or otherwise appears materially misstated. If, based

on the work we have performed, we conclude that there is

a material misstatement of this other information, we are

required to report that fact. We have nothing to report in

this regard.

Use of this independent auditor’s report

This independent auditor’s report is made solely to the

shareholders as a body. Our audit work has been undertaken

so that we might state to the shareholders those matters we

are required to state to them in the independent auditor’s

report and for no other purpose. To the fullest extent

permitted by law, we do not accept or assume responsibility

to anyone other than the shareholders as a body for our

audit work, this independent auditor’s report, or any of the

opinions we have formed.

Responsibilities of the Directors for the

consolidated financial statements

The Directors, on behalf of the Group, are responsible for:

—the preparation and fair presentation of the consolidated

financial statements in accordance with generally

accepted accounting practice in New Zealand (being

New Zealand Equivalents to International Financial

Reporting Standards) and International Financial Reporting

Standards;

—implementing necessary internal control to enable

the preparation of a consolidated set of financial

statements that is fairly presented and free from material

misstatement, whether due to fraud or error; and

—assessing the ability to continue as a going concern. This

includes disclosing, as applicable, matters related to going

concern and using the going concern basis of accounting

unless they either intend to liquidate or to cease

operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the

consolidated financial statements

Our objective is:

—to obtain reasonable assurance about whether the

consolidated financial statements as a whole are free from

material misstatement, whether due to fraud or error; and

—to issue an independent auditor’s report that includes our

opinion.

Reasonable assurance is a high level of assurance, but is not

a guarantee that an audit conducted in accordance with ISAs

NZ will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error. They are

considered material if, individually or in the aggregate, they

could reasonably be expected to influence the economic

decisions of users taken on the basis of these consolidated

financial statements.

A further description of our responsibilities for the audit of

these consolidated financial statements is located at the

External Reporting Board (XRB) website at:

http://www.xrb.govt.nz/standards-for-assurance-

practitioners/auditors-responsibilities/audit-report-1/

This description forms part of our independent auditor’s report.

The engagement partner on the audit resulting in this

independent auditor’s report is David Gates.

For and on behalf of

KPMG

Wellington

22 August 2022

Annual Report 202229
Consolidated income statement

For the year ended 30 June 2022

Notes

2022

$M

2021

RESTATED

$M

Operating revenue9965955

Operating expenses10(290)(298)

Earnings before interest, income tax, depreciation and amortisation675657

Depreciation1,7(335)(333)

Amortisation2,3(92)(94)

Earnings before interest and income tax248230

Finance income–1

Finance expense4(142)(153)

Net earnings before income tax10678

Income tax expense14(42)(27)

Net earnings for the year6451

Earnings per share

Basic earnings per share (dollars)

170.140.11

Diluted earnings per share (dollars)170.110.09

Consolidated statement of comprehensive income

For the year ended 30 June 2022

Note

2022

$M

2021

RESTATED

$M

Net earnings for the year6451

Other comprehensive income

Items that will be reclassified subsequently to Income statement when specific conditions

are met net of tax

Movements in effective cash flow hedges

199662

Amortisation of de-designated cash flow hedges transferred to Income statement1955

Movement in cost of hedging reserve1910(7)

Other comprehensive income net of tax11160

Total comprehensive income for the year net of tax175111

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report 202230
Consolidated statement of financial position

As at 30 June 2022

Notes

2022

$M

2021

RESTATED

$M

Current assets

Cash and call deposits

158853

Trade and other receivables11125122

Income tax receivable2723

Derivative financial instruments1994

Total current assets249202

Non-current assets

Derivative financial instruments

1912071

Trade and other receivables1112

Deferred tax asset14–93

Customer retention assets35959

Software and other intangible assets2152164

Network assets15,2655,269

Total non-current assets5,5975,658

Total assets5,8465,860

Current liabilities

Trade and other payables

12264278

Income tax payable–13

Lease payable51310

Derivative financial instruments19–1

Debt4190140

Total current liabilities excluding Crown funding467442

Crown funding72725

Total current liabilities494467

Non-current liabilities

Trade and other payables

121611

Deferred tax liability14369374

Derivative financial instruments19110106

Lease payable5174254

Debt42,1322,233

Total non-current liabilities excluding CIP and Crown funding2,8012,978

Crown Infrastructure Partners (CIP) securities6613545

Crown funding7909881

Total non-current liabilities4,3234,404

Total liabilities4,8174,871

Equity

Share capital

16682689

Reserves1960(51)

Retained earnings287351

Tot al e quit y1,029989

Total liabilities and equity5,8465,860

The accompanying notes are an integral part of these consolidated financial statements.

The consolidated financial statements are approved and signed on behalf of the Board.

Patrick Strange

Chair

Authorised for issue on 22 August 2022

Mark Cross

Chair, Audit and Risk Management Committee

Annual Report 202231
Consolidated statement of changes in equity

For the year ended 30 June 2022

Notes

Share capital

$M

Retained

earnings

$M

Hedging-related

reserves

$M

Total

$M

Balance at 1 July 2020 (RESTATED)666409(111)964

Comprehensive income

Net earnings for the year

–51–51

Other comprehensive income

Movement in cash flow hedge reserve

19––6262

Amortisation of de-designated cash flow hedges transferred to

Income statement

19––55

Movement in cost of hedging reserve19––(7)(7)

Total comprehensive income–5160111

Contributions by and (distributions to) owners:

Dividends

16–(109)–(109)

Supplementary dividends–(12)–(12)

Tax credit on supplementary dividends–12–12

Dividend reinvestment plan1623––23

Total transactions with owners23(109)–(86)

Balance at 30 June 2021 (RESTATED)689351(51)989

Comprehensive income

Net earnings for the year

–64–64

Other comprehensive income

Movement in cash flow hedge reserve

19––9696

Amortisation of de-designated cash flow hedges transferred to

Income statement

19––55

Movement in cost of hedging reserve19––1010

Total comprehensive income–64111175

Contributions by and (distributions to) owners:

Dividends

16–(128)–(128)

Supplementary dividends–(14)–(14)

Tax credit on supplementary dividends–14–14

Dividend reinvestment plan1631––31

Share buy-back16(38)––(38)

Total transactions with owners(7)(128)–(135)

Balance at 30 June 2022682287601,029

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report 202232
Consolidated statement of cash flows

For the year ended 30 June 2022

Notes

2022

$M

2021

RESTATED

$M

Cash flows from operating activities

Cash was provided from/(applied to):

Receipts from customers

977982

Interest received–1

Payment to suppliers and employees(295)(322)

Taxation paid(14)(1)

Interest paid(98)(116)

Net cash flows provided from operating activities570544

Cash flows applied to investing activities

Cash was provided from/(applied to):

Purchase of network and intangible assets

(518)(647)

Disposal of network and intangible assets3–

Capitalised interest paid(2)(2)

Net cash flows applied to investing activities(517)(649)

Cash flows from financing activities

Cash was provided from/(applied to):

Payment of lease liabilities

(14)(8)

Crown funding (including CIP securities)81147

Proceeds from debt50510

Repayment of debt–(400)

Repurchase of shares(38)–

Dividends paid(97)(86)

Net cash flows provided from/(applied to) financing activities(18)163

Net cash flows3558

Cash at the beginning of the year53(5)

Cash at the end of the year158853

Reconciliation of net earnings to net cash flows from operating activities

Notes

2022

$M

2021

RESTATED

$M

Net earnings for the year6451

Adjustment for:

Depreciation of network assets

1362360

Amortisation of Crown funding7(27)(27)

Amortisation of software and other intangible assets26260

Amortisation of customer retention assets33438

Deferred income tax144524

Ineffective portion of changes in fair value of cash flow hedges4(7)(4)

Amortisation of non-cash finance expenses1011

CIP securities (notional) interest43934

Other5(18)

579529

Change in current assets and liabilities:

(Increase) / decrease in trade and other receivables

11(2)17

Increase / (decrease) in operating trade payables1210(6)

Increase in income tax receivable(4)(3)

Increase / (decrease) in income tax payable(13)7

(9)15

Net cash flows from operating activities570544

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report 202233
Reconciliation of movements of liabilities and equity to net cash flows from financing activities

Debt

$M

Crown funding

$M

CIP securities

$M

Lease payable

$M

Share capital

$M

Retained earnings

$M

Balance at 1 July 2020 (RESTATED)2,322836461263666409

Movements from financing cash flows

Payment of lease liabilities

–––(8)––

Proceeds from debt5109750–––

Repayment of debt(400)–––––

Dividends paid–––––(86)

Total changes from financing cash flows1109750(8)–(86)

Other cash flows

Interest paid on leases

–––(20)––

Non-cash movements

Movements in fair value (including foreign

exchange rates)

(59)–––––

Transaction costs and amortisation related to

financing

–(27)34–––

Dividend reinvestment plan––––23(23)

Lease movements–––29––

Net earnings for the year ended 30 June 2021–––––51

Balance at 30 June 2021 (RESTATED)2,373906545264689351

Movements from cash flows

Payment of lease liabilities

–––(14)––

Proceeds from debt505427–––

Repurchase of shares––––(38)–

Dividends paid–––––(97)

Total changes from financing cash flows505427(14)(38)(97)

Other cash flows

Interest paid on leases

–––(15)––

Non-cash movements

Movements in fair value (including foreign

exchange rates)

(105)–––––

Transaction costs and amortisation related

to financing

4(27)39–––

Accruals–32–––

Dividend reinvestment plan––31(31)

Lease movements–––(48)––

Net earnings for the year ended 30 June 2022–––––64

Balance at 30 June 20222,322936613187682287

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report 202234
Notes to the consolidated financial statements

Reporting entity and statutory base

Chorus includes Chorus Limited together with its subsidiaries.

Chorus is New Zealand’s largest fixed line communications

infrastructure business. It maintains and builds a network

predominantly made up of fibre and copper cables, local

telephone exchanges and cabinets.

Chorus Limited is a profit-oriented company registered in

New Zealand under the Companies Act 1993 and is a FMC

Reporting Entity for the purposes of the Financial Markets

Conduct Act 2013. Chorus Limited was established as a

standalone, publicly listed entity on 1 December 2011, upon its

demerger from Spark New Zealand Limited (Spark, previously

Telecom Corporation of New Zealand Limited). The demerger

was a condition of an agreement with Crown Infrastructure

Partners Limited (previously Crown Fibre Holdings) to enable

Chorus Limited to provide the majority of the Crown’s Ultra-Fast

Broadband (UFB). Chorus Limited is listed and its ordinary shares

are quoted on the NZX main board equity security market (NZX

Main Board) and on the Australian Stock Exchange (ASX) and

has bonds quoted on the NZX and ASX debt markets. American

Depositary Shares, each representing five ordinary shares (and

evidenced by American Depositary Receipts), are not listed but

are traded on the over-the-counter market in the United States.

These consolidated financial statements (“financial statements”)

have been prepared in accordance with Generally Accepted

Accounting Practice in New Zealand (NZ GAAP) and Part 7 of

the Financial Markets Conduct Act 2013. They comply with

New Zealand equivalents to International Financial Reporting

Standards (NZ IFRS) as appropriate for profit-oriented entities,

and with International Financial Reporting Standards.

These financial statements are expressed in New Zealand dollars.

All financial information has been rounded to the nearest million,

unless otherwise stated.

The measurement basis adopted in the preparation of

these financial statements is historical cost, modified by the

revaluation of financial instruments as identified in the specific

accounting policies below and the accompanying notes.

The Directors have considered the impact of the COVID-19

pandemic on these financial statements and note no material

impact to the going concern basis on which they are prepared.

Accounting policies and standards

Accounting policies that summarise the measurement basis

used which are relevant to the understanding of the financial

statements are provided throughout the accompanying notes.

The accounting policies adopted and methods of computation

have been applied consistently throughout the periods

presented in these consolidated financial statements.

Reclassification and re-statement of comparatives

Where management have reclassified items in the financial

statements, the related comparative disclosures have been

adjusted to provide a like-for-like comparison.

Prior period restatement – Crown funding

Adjustments have been made to the financial statements

in relation to funding towards the cost of relocation of

communications equipment. This funding has historically

been recognised as a liability within Crown funding and then

recognised in earnings as a reduction to depreciation expense

on a systematic basis over the useful life of the asset the funding

was used to construct, which is consistent with the treatment

of other Crown funding such as RBI. Upon review of funding

streams and the accounting treatment of these streams during

the period, Chorus have identified that the purpose of the

funding is not for the construction of an asset, and therefore

should be recognised upon completion of relocation.

While there has not been a material error in net earnings in

any one year, the prior period has been restated to reflect the

appropriate accounting treatment.

Classification of interest paid on leases and revenue in

advance within the statement of cash flows

During the period interest paid on leases and revenue in advance

charged were reclassified within the statement of cash flows.

The changes provide more reliable and relevant information and

better reflect the nature of the cash flows. There has been no

impact on net cash flows.

The impact of the restatement and reclassifications the prior

periods is as follows:

Annual Report 202235
Year ended 30 June 2021

YEAR ENDED

30 JUNE 2021

$M

RESTATEMENT

INCREASE/

(DECREASE)

$M

RECLASSIFICATION

INCREASE/

(DECREASE)

$M

YEAR ENDED

30 JUNE 2021

RESTATED

$M

Consolidated income statement

Operating revenue

9478–955

Earnings before interest, income tax, depreciation and amortisation 649 8 – 657

Depreciation(331)(2)–(333)

Income tax expense(25)(2)–(27)

Net earnings for the year474–51

Basic earnings per share0.110.11

Diluted earnings per share0.080.09

Consolidated statement of financial position

Crown funding

955(49)–906

Income tax payable58–13

Retained earnings31041–351

Consolidated statement of cash flows

Cash received from customers

954820982

Payments to suppliers and employees(302)–(20)(322)

Interest paid(96)–(20)(116)

Payment of lease liabilities(28)–20(8)

Crown funding (including CIP securities)155(8)–147

Interest Rate Benchmark Reform

Interbank offered rates (“IBORs”) play an important role in global

financial markets. Market developments relating to the reliability

and robustness of some interest rate benchmarks has resulted in

the global regulatory community initiating various programmes

to develop alternative benchmarks (risk free rates) within certain

jurisdictions. These reforms have led to uncertainty about the

long-term viability of some interest rate benchmarks beyond

1 January 2022 under Interest Rate Benchmark Reform – Phase 2.

Chorus’ hedging activities expose it to EURIBOR. EURIBOR is not

subject to cessation following reform in 2019, however industry

guidance suggests it will remain appropriate only in the medium

term. As such, although there is no immediate impact of the

reform to Chorus, developments will continue to be monitored

to ensure any changes to EURIBOR are appropriately considered.

Accounting estimates and judgements

In preparing the financial statements, management has made

estimates and assumptions about the future that affect the

reported amounts of assets and liabilities at the date of the financial

statements and the reported amounts of revenue and expenses

during the period. Actual results could differ from those estimates.

Estimates and assumptions are continually evaluated and are based

on experience and other factors, including macro-economic and

market factors, and expectations of future events that may have

an impact on Chorus. All judgements, estimates, and assumptions

are believed to be reasonable based on the most current set of

circumstances available to Chorus. The principal areas of judgement

in preparing these financial statements are set out below.

Network assets (note 1)

Assessing the carrying value of network assets for impairment

considerations which includes assessing the appropriateness

of useful life and residual value estimates of network assets, the

physical condition of the asset, technological advances, regulation

and expected disposal proceeds from the future sale of the asset.

Customer retention assets (note 3)

Assessing the carrying value of customer retention assets

for impairment considerations which includes assessing the

appropriateness of useful life, contract terms, revenue and

customer connections data.

Leases (note 5)

A significant portion of lease contracts contain options for

extension, which in turn require management to apply judgement

in assessing if these extensions are likely to be exercised.

Crown Infrastructure Partners (CIP) securities (note 6)

Determining the fair value of the CIP securities requires

assumptions on expected future cash flows and discount rates

based on future long dated swap curves.

Financial risk management (note 19 and 20)

Accounting judgements have been made in determining hedge

designation and the fair value of derivatives and borrowings.

The fair value of derivatives and borrowing are determined based

on valuation models that use forward-looking estimates and

market observable data, to the extent that it is available.

Annual Report 202236
Non-GAAP measures

Chorus use non-GAAP measures that are not prepared in

accordance with NZ IFRS. Chorus believes these non-GAAP

measures provide useful information to users of the financial

statements to assist in understanding the financial performance

of Chorus. These measures are also used internally to evaluate

the performance of Chorus and monitored for compliance

against debt covenants.

These measures should not be viewed in isolation or as a

substitute for measures reported in accordance with NZ IFRS

as they are not uniformly defined or utilised by all companies in

New Zealand or the telecommunications industry.

Earnings before interest and income tax (EBIT) and

earnings before interest, income tax, depreciation

and amortisation (EBITDA)

Chorus calculate EBIT by adding back finance expense and

income tax to, and subtracting finance income from, net

earnings. EBITDA adds back depreciation and amortisation

expense to EBIT. A reconciliation of EBIT and EBITDA is provided

below and based on amounts taken from, and consistent with,

those presented in the financial statements.

Year ended 30 June

2022

$M

2021

(RESTATED)

$M

Net earnings for the year reported under NZ IFRS6451

Add back: income tax expense4227

Add back: finance expense142153

Subtract: finance income–(1)

EBIT248230

Add back: depreciation335333

Add back: amortisation9294

EBITDA675657

Note 1 – Network assets

In the Consolidated statement of financial position, network

assets are stated at cost less accumulated depreciation and

any accumulated impairment losses. The cost of additions to

network assets and work in progress constructed by Chorus

includes the cost of all materials used in construction, direct

labour costs specifically associated with construction, interest

costs that are attributable to the asset, resource management

consent costs and attributable overheads.

Repairs and maintenance costs are recognised in the

Consolidated income statement as incurred. If the useful life

of the asset is extended or the asset is enhanced then the

associated costs are capitalised.

Estimating useful lives and residual values of network assets

The determination of the appropriate useful life for a particular

asset requires management to make judgements about,

amongst other factors, the expected period of service potential

of the asset, the likelihood of the asset becoming obsolete as a

result of technological advances, and the likelihood of Chorus

ceasing to use the asset in business operations.

Where an item of network assets comprises major components

having different useful lives, the components are accounted for

as separate items of network assets.

Where the remaining useful lives or recoverable values have

diminished due to technological, regulatory or market condition

changes, depreciation is accelerated. The assets’ residual values,

useful lives, and methods of depreciation are reviewed annually

and adjusted prospectively, if appropriate.

Depreciation is charged on a straight-line basis to write down

the cost of network assets to their estimated residual value over

their estimated useful life.

Estimated useful lives are as follows:

Fibre cables20-30 years

Ducts, manholes, and poles20-50 years

Copper cables10-30 years

Cabinets5-20 years

Property5-50 years

Network electronics2-25 years

Right of use assets10-50 years

Other2-10 years

Other network assets include motor vehicles, test instruments

and tools and plant.

An item of network assets and any significant part is

derecognised upon disposal or when no future economic

benefits are expected from its use. Where network assets are

disposed of, the profit or loss recognised in the Consolidated

income statement is calculated as the difference between the

sale price and the carrying value of the asset.

Non-monetary items that are measured in terms of historical

cost in a foreign currency are translated using the exchange

rates as at the dates of the initial transactions.

Land and work in progress are not depreciated. Work in progress

is reviewed on a regular basis to ensure that costs represent

future assets.

Annual Report 202237
30 June 2022

Fibre

cables

$M

Ducts,

manholes,

and poles

$M

Copper

cables

$M

Cabinets

$M

Property

$M

Network

electronics

$M

Right of

use assets

$M

Other

$M

Work in

progress

$M

Total

$M

Cost

Balance at 1 July 2021

2,4972,9652,4157154581,872301517911,407

Additions16619591617507–181641

Disposals––––(1)(160)(10)––(171)

Transfers from work in progress––––––––(219)(219)

Relinquishments and

modifications

––––––(64)––(64)

Balance at 30 June 20222,6633,1602,4247314741,762234514111,594

Accumulated depreciation

Balance at 1 July 2021

(842)(717)(2,111)(503)(289)(1,593)(79)(4)–(6,138)

Depreciation(122)(61)(61)(22)(19)(62)(15)––(362)

Disposals––––116010––171

Balance at 30 June 2022(964)(778)(2,172)(525)(307)(1,495)(84)(4)–(6,329)

Net carrying amount1,6992,38225220616726715011415,265

30 June 2021

Fibre

cables

$M

Ducts,

manholes,

and poles

$M

Copper

cables

$M

Cabinets

$M

Property

$M

Network

electronics

$M

Right of

use assets

$M

Other

$M

Work in

progress

$M

Total

$M

Cost

Balance at 1 July 2020

2,2762,7542,4096934351,811292516610,841

Additions2222116222867111265833

Disposals(1)–––(5)(6)(2)(1)–(15)

Transfers from work in progress––––––––(252)(252)

Balance at 30 June 20212,4972,9652,4157154581,872301517911,407

Accumulated depreciation

Balance at 1 July 2020

(729)(659)(2,048)(473)(275)(1,537)(64)(4)–(5,789)

Depreciation(114)(58)(63)(30)(18)(62)(15)––(360)

Disposals1–––46–––11

Balance at 30 June 2021(842)(717)(2,111)(503)(289)(1,593)(79)(4)–(6,138)

Net carrying amount1,6552,24830421216927922211795,269

There are no restrictions on Chorus’ network assets or any

network assets pledged as securities for liabilities.

At 30 June 2022 the contractual commitments for acquisition

and construction of the network assets was $79 million

(30 June 2021: $119 million).

Annual Report 202238
Crown funding

Chorus receives funding from the Crown to finance the capital

expenditure associated with the development of the UFB network

and other services. Where funding is used to construct assets, it is

offset against depreciation over the life of the assets constructed.

Refer to note 7 for information on Crown funding.

Impairment

The carrying amounts of non-financial assets including network

assets, software and other intangibles and customer retention

assets are reviewed at the end of each reporting period for any

indicators of impairment.

If any such indication exists, the recoverable amount of the

asset is estimated. An impairment loss is recognised in earnings

whenever the carrying amount of an asset exceeds its estimated

recoverable amount. Should the conditions that gave rise to the

impairment loss no longer exist, and the assets are no longer

considered to be impaired, a reversal of an impairment loss

would be recognised immediately in earnings. In the period to

30 June 2022, there was no impairment in relation to the costs

capitalised (30 June 2021: no impairment).

The recoverable amount is the greater of an asset’s value in use

and fair value less costs to sell. Chorus’ assets do not generate

independent cash flows and are therefore assessed from a single

cash-generating unit perspective. In assessing the recoverable

amount, the estimates of future cash flows are discounted to

their net present value using a discount rate that reflects current

market assessments of the time value of money and the risks

specific to the business.

Capitalised interest

Finance costs are capitalised on qualifying items of network

assets and software assets at an annualised rate of 4.00%

(30 June 2021: 4.25%). Interest is capitalised over the period

required to complete the assets and prepare them for their

intended use. In the current year finance costs totalling

$2 million (30 June 2021: $2 million) have been capitalised

against network assets and software assets.

Right of use assets

A right of use asset is recognised on commencement of a lease.

The right of use asset is initially measured at cost, which is made

up of the initial lease liability amount adjusted for any lease

payments made at or before the commencement date, plus any

initial direct costs incurred and an estimate of costs to remove

the underlying asset or to restore the underlying asset or the site

on which it is located, less any lease incentives received.

The right of use asset is subsequently depreciated using the

straight-line method until the assumed end of the lease term.

The right of use asset is periodically adjusted for certain

remeasurements of the lease liability.

Movements in right of use assets for the period are

presented below:

Right of use assets

Fibre cables

$M

Ducts, manholes,

and poles

$M

Property

$M

Total

$M

Balance 1 July 2020942177228

Additions–9211

Relinquishments––(2)(2)

Depreciation(1)(4)(10)(15)

Balance at 30 June 2021847167222

Additions–527

Relinquishments and modifications––(64)(64)

Depreciation(1)(4)(10)(15)

Balance at 30 June 202274895150

Property exchanges

Chorus has leased exchange space and commercial co-location

space owned by Spark which is subject to lease arrangements

(included within right of use assets). Chorus in turn leases

exchange space and commercial co-location space owned by

Chorus to Spark under an operating lease arrangement. 

During the period modifications were recognised to the

arrangement where Chorus is the lessee which resulted in a

reduction in the right of use asset associated with the lease.

Refer to note 5 for further information.

Note 1 – Network assets (cont.)

Annual Report 202239
Note 2 – Software and other intangible assets

Software and other intangible assets are initially measured

at cost. The direct costs associated with the development of

network and business software for internal use are capitalised

where project success is probable and the capitalisation

criteria is met. Following initial recognition, software and

other intangible assets are stated at cost less accumulated

amortisation and impairment losses. Software and other

intangible assets with a finite life are amortised from the date the

asset is ready for use on a straight-line basis over its estimated

useful life which is as follows:

Software2-10 years

Other intangibles 6-35 years

Other intangibles mainly consist of land easements.

Where estimated useful lives or recoverable values have

diminished due to technological change or market conditions,

amortisation is accelerated.

30 June 2022

Software

$M

Other intangibles

$M

Work in progress

$M

Total

$M

Cost

Balance at 1 July 2021

873622901

Additions55–50105

Disposals(10)––(10)

Transfers from work in progress––(55)(55)

Balance at 30 June 2022918617941

Accumulated amortisation

Balance at 1 July 2021

(736)(1)–(737)

Amortisation(62)––(62)

Disposals10––10

Balance at 30 June 2022(788)(1)–(789)

Net carrying amount130517152

30 June 2021

Software

$M

Other intangibles

$M

Work in progress

$M

Total

$M

Cost

Balance at 1 July 2020

788642836

Additions85–65150

Transfers from work in progress––(85)(85)

Balance at 30 June 2021873622901

Accumulated amortisation

Balance at 1 July 2020

(676)(1)–(677)

Amortisation(60)––(60)

Balance at 30 June 2021(736)(1)–(737)

Net carrying amount137522164

There are no restrictions on software and other intangible assets,

or any intangible assets pledged as securities for liabilities.

At 30 June 2022 the contractual commitment for acquisition

of software and other intangible assets was $2 million

(30 June 2021: $4 million).

Annual Report 202240
Note 3 – Customer retention assets

Customer retention costs are incremental costs incurred in

acquiring new contracts with new and existing customers that

Chorus expects are recoverable and are capitalised as customer

retention assets. These represent various costs including

commissions and incentives for customers to connect to the fibre

network. Following initial recognition, customer retention assets

are stated at cost less accumulated amortisation and impairment

losses. Customer retention assets have a finite life and are

amortised from the month that costs are capitalised on a straight-

line basis over the average connection life which is as follows:

New connections and migrations1-4 years

Customer incentives1 year

Customer retention assets are amortised to the Consolidated

income statement, either as amortisation expense or against

operating revenue, based on the nature of the specific

costs capitalised.

New connections

and migrations

$M

Customer

incentives

$M

Total

$M

Balance at 1 July 2020 (net carrying amount)54256

Additions37441

Amortisation to amortisation expense(34)–(34)

Amortisation to operating revenue–(4)(4)

Balance at 30 June 2021 (net carrying amount)57259

Additions31334

Amortisation to amortisation expense(30)–(30)

Amortisation to operating revenue–(4)(4)

Balance at 30 June 2022 (net carrying amount)58159

Note 4 – Debt

Debt is classified as non-current liabilities except for those with

maturities less than 12 months from the reporting date, which

are classified as current liabilities.

Debt is initially measured at fair value, less any transaction costs

that are directly attributable to the issue of the instruments.

Debt is subsequently measured at amortised cost using the

effective interest method. Some borrowings are designated in

fair value hedge relationships, which means that any change in

market interest and foreign exchange rates result in a change in

the fair value adjustment on that debt.

The weighted effective interest rate on debt including the effect

of derivative financial instruments and facility fees was 3.77%

(30 June 2021: 4.16%).

Due date

2022

$M

2021

$M

Syndicated bank facilitiesJul 2022190140

Euro medium term notes EUROct 2023828858

Euro medium term notes EURDec 2026464511

Fixed rate NZD BondsDec 2027200200

Fixed rate NZD BondsDec 2028500500

Fixed rate NZD BondsDec 2030154182

Less: facility fees(14)(18)

Total Debt2,3222,373

Current190140

Non-current2,1322,233

Syndicated bank facilities

As at 30 June 2022 Chorus had a $350 million committed syndicated facility on market standard terms and conditions (30 June 2021:

$350 million). The facility is held with banks that are rated A to AA-, based on Standard & Poor’s ratings. As at 30 June 2022, $190 million

of this facility was drawn down (30 June 2021: $140 million).

Annual Report 202241
Euro Medium Term Note (EMTN)

Face valueInterest rate

2022

$M

2021

$M

EUR 500 million1.13%828858

EUR 300 million0.88%464511

Chorus holds cross currency interest rate swaps to hedge the

foreign currency exposure to the EMTN. The cross currency

interest rate swaps entitle Chorus to receive EUR principal and

EUR fixed coupon payments for NZD principal and NZD floating

interest payments. The EUR cross currency interest rate swaps

(notional amount EUR 800 million) are partially hedged for the

NZD interest payments using interest rate swaps.

The EUR 500 EMTN cross currency interest rate swaps (notional

amount EUR 500 million) are partially hedged for the NZD interest

payments using interest rate swaps. The EUR 300 cross currency

interest rate swaps (notional amount EUR 300 million) are fully

hedged for the NZD interest payments using interest rates swaps.

The following table reconciles EMTN at hedged rates to EMTN

carrying value based on spot rates as reported under NZ IFRS.

EMTN at hedged rates is a non-GAAP measure and is not defined

by NZ IFRS:

2022

EUR 300

$M

2021

EUR 300

$M

2022

EUR 500

$M

2021

EUR 500

$M

EMTN (at carrying value)464511828858

Impact of fair value hedge40(2)11(9)

Impact of hedged rates used105(54)(64)

EMTN at hedged rates (non-GAAP measure)514514785785

The fair value of EMTNs is calculated based on the present value

of future principal and interest cash flows, discounted at market

interest rates at balance date and is determined using Level 2 of

the fair value hierarchy as described in Note 20. At balance date

the fair value of the EURO 500 million EMTN was $837 million

(30 June 2021: $878 million) compared to a carrying value of

$828 million (30 June 2021: $858 million) and the fair value

of the EUR 300 million EMTN is $461 million (30 June 2021:

$526 million) compared to a carrying value of $464 million

(30 June 2021: $511 million).

Fixed rate NZD bonds

Due dateInterest rate

2022

$M

2021

$M

Fixed rate NZD BondsDec 20271.98%200200

Fixed rate NZD BondsDec 20284.35%500500

Fixed rate NZD BondsDec 20302.51%154182

Total fixed rate NZD Bonds854882

The fixed rate on the 2030 NZD Bonds has been swapped to a

floating rate using interest rate swaps, creating a fair value hedge

which has a fair value of $154 million at balance date (notional

amount $200 million). This hedging relationship was entered to

comply with the Chorus Treasury Policy which does not allow

for greater than 70% of term debt to be subject to fixed interest

rates beyond a three year time period.

At 30 June 2022, Chorus had $900 million of unsecured,

unsubordinated debt securities (30 June 2021: $900 million).

Note 4 – Debt (cont.)

Annual Report 202242
Schedule of maturities

2022

$M

2021

$M

Current190140

Due one to two years828–

Due two to three years–858

Due three to four years––

Due four to five years464–

Due over five years8541,393

Total due2,3362,391

Less: facility fees(14)(18)

2,3222,373

No debt has been secured against assets, however there are

financial covenants and event of default triggers as defined

in the various debt agreements. During the current year

Chorus complied with the requirements set out in its financing

agreements (30 June 2021: complied).

Refer to note 20 for information on financial risk management.

Finance expense

2022

$M

2021

$M

Interest on syndicated bank facility65

Interest on EMTN5147

Interest on fixed rate NZD bonds3243

Ineffective portion of changes in fair value of cash flow hedges(7)(4)

Other interest expense2330

Capitalised interest(2)(2)

Total finance expense excluding CIP securities (notional) interest103119

CIP securities (notional) interest3934

Total finance expense142153

Other interest expense includes $15 million lease interest expense (30 June 2021: $20 million) and $7 million of amortisation arising

from the difference between fair value and proceeds realised from the swaps reset (30 June 2021: $7 million).

Note 4 – Debt (cont.)

Annual Report 202243
Note 5 – Leases

Chorus is a lessee of certain network assets under lease

arrangements. For all leases Chorus recognises assets and

liabilities in the Consolidated statement of financial position,

except those determined to be short-term or low value.

On inception of a new lease, the lease payable is measured at

the present value of the remaining lease payments, discounted at

Chorus’ incremental borrowing rate at that date. Lease costs are

recognised through interest expense over the life of the lease.

The corresponding right of use asset incurs depreciation over

the estimated useful life of the asset.

Chorus’ discounted cash flows by category are summarised below:

2022

$M

2021

$M

Fibre cables1114

Ducts, manholes and poles5149

Property125201

Total lease payable187264

Current1310

Non-current174254

Extension options

Most leases contain extension options exercisable by Chorus up to

one year before the end of the non-cancellable contract period.

Where practicable, Chorus seeks to include extension options in

new leases to provide operational flexibility. The extension options

held are exercisable only by Chorus and not by the lessors. Chorus

assesses at lease commencement whether it is reasonably certain

the extension options will be exercised, and where it is reasonably

certain, the extension period has been included in the lease

liability calculation. Chorus reassesses whether it is reasonably

certain to exercise the options if there is a significant event or

significant change in circumstances within its control.

Chorus has a lease arrangement with Spark for exchange and

commercial co-location spaces which was renewed during the

period. As part of the renewal, a number of co-location spaces

have been identified which Chorus intend to exit over a 10-year

period. Judgement has been applied by Chorus in determining the

likely timing of exit of these spaces which is subsequently reflected

in the lease liability and corresponding right of use assets.

The amounts recognised in the Consolidated income statement

and the Consolidated statement of cash flows relating to leases

are summarised below:

2022

$M

2021

$M

Amounts recognised in Consolidated income statement:

Interest on lease payable

1520

Amounts recognised in Consolidated statement of cash flows:

Principal payments

(14)(8)

Lease interest(15)(20)

Annual Report 202244
Note 6 – Crown Infrastructure Partners (CIP) securities

Chorus receives Crown funding to finance construction costs

associated with the development of the UFB network. Funding is

received for every premises passed and certified by CIP.

Funding has been received over two phases. Phase one of the

build (UFB1) was completed in December 2019 with a total of

$924 million of funding received. Phase two (UFB2 and UFB2+) is

ongoing, with total committed funding available expected to be

$411 million, and is expected to be completed in December 2022.

In return for funding under both phases, CIP debt securities and

CIP equity securities are issued. Under UFB1 CIP warrants were

also issued. Under the UFB2 and UFB2+ arrangement, Chorus

can elect the mix of securities to be issued up to a maximum of

$306 million of equity securities. This maximum was reached

during the year ended 30 June 2022.

The CIP debt and equity securities are recognised initially

at fair value plus any directly attributable transaction costs.

Subsequently, they are measured at amortised cost using the

effective interest method. The fair value is derived by discounting

the equity securities and debt securities per premises passed by

the effective rate based on market rates. The difference between

funding received and the fair value of the securities is recognised

as Crown funding. Over time, the CIP debt and equity securities

increase to face value and the Crown funding is released against

depreciation and reduces to nil.

CIP debt securities

CIP debt securities are unsecured, non-interest bearing and

carry no voting rights at meetings of holders of Chorus ordinary

shares. Chorus is required to redeem the CIP debt securities in

tranches from 2025 by repaying the face value to the holder.

The principal amount of CIP debt securities consists of a senior

portion and a subordinated portion. The senior portion ranks

equally with all other unsecured, unsubordinated creditors of

Chorus, and has the benefit of any negative pledge covenant

that may be contained in any of Chorus’ debt arrangements.

The subordinated portion ranks below all other Chorus

indebtedness but above ordinary shares of Chorus. The initial

value of the senior portion is the present value of the sum

repayable on the CIP debt securities, and the initial subordinated

portion will be the difference between the issue price of the CIP

debt security and the value of the senior portion.

CIP equity securities

CIP equity securities are a class of non-interest bearing security

that carry no right to vote at meetings of holders of Chorus

ordinary shares but entitle the holder to a preferential right to

repayment on liquidation and additional rights that relate to

Chorus’ performance under its construction contract with CIP.

For UFB1 equity securities, dividends will become payable on a

portion of the CIP equity securities from 2025 onwards, with the

portion of CIP equity securities that attract dividends increasing

over time. For UFB2 and UFB2+ equity securities, dividends will

become payable from 2030.

CIP equity securities can be redeemed by Chorus at any time by

payment of the issue price or issue of new ordinary shares (at a

5% discount to the 20-day volume weighted average price) to

the holder. In limited circumstances CIP equity securities may be

converted by the holder into voting preference or ordinary shares.

The CIP equity securities are required to be disclosed as a liability

until the liability component of the compound instrument expires.

CIP warrants

Under UFB1 Chorus issued warrants to CIP for nil consideration

along with each tranche of CIP equity securities. Each CIP

warrant gives CIP the right, on a specified exercise date, to

purchase at a set strike price a Chorus share to be issued by

Chorus. The strike price for a CIP warrant is based on a total

shareholder return of 16% per annum on Chorus shares over the

period December 2011 to June 2036.

At 30 June 2022, Chorus had issued a total 15,138,187 warrants

which had a fair value and carrying value that approximated

zero (30 June 2021: 14,678,063 warrants issued). The number of

fibre connections made by 30 June 2022 impacts the number of

warrants that could be exercised.

At 30 June 2022, the component parts of CIP debt and equity

instruments, including notional interest, were:

20222021

CIP debt

securities

$M

CIP equity

securities

$M

Total CIP

securities

$M

CIP debt

securities

$M

CIP equity

securities

$M

Total CIP

securities

$M

Fair value on initial recognition

Balance at 1 July

176234410176184360

Additional securities recognised at fair value131629–5050

Balance at 30 June189250439176234410

Accumulated notional interest

Balance at 1 July

63721354952101

Notional interest152439142034

Balance at 30 June78961746372135

Total CIP securities267346613239306545

Annual Report 202245
The fair value of CIP debt securities at balance date was

$260 million (30 June 2021: $296 million) compared to a

carrying value of $267 million (30 June 2021: $239 million).

The fair value of CIP equity securities at balance date was

$333 million (30 June 2021: $357 million) compared to a carrying

value of $346 million (30 June 2021: $306 million). The fair value

has been calculated using discount rates from market rates at

balance date and is a level 2 valuation of the fair value hierarchy

as described in note 20.

Key assumptions in calculations on initial recognition

On initial recognition, discount rates between 5.71% and 7.31%

were used for the CIP debt securities (30 June 2021: no debt

securities issued), while discount rates between 6.26% and 7.80%

were used for the CIP equity securities (30 June 2021: 5.18% to

6.67%) to discount the expected cash flows, based on the NZ

swap curve. The swap rates were adjusted for Chorus specific

credit spreads (based on market observed credit spreads for debt

issued with similar credit ratings and tenure). The discount rate

on the CIP equity securities is capped at Chorus’ estimated cost

of (ordinary) equity.

Note 7 – Crown funding

Crown funding is recognised at fair value where there is reasonable assurance that the funding is receivable and all attached

conditions will be complied with. Crown funding is then recognised in earnings as a reduction to depreciation expense on a

systematic basis over the useful life of the asset the funding was used to construct.

2022

2021

RESTATED

UFB

$M

WCSNB

$M

RBI

$M

Other

$M

Total

$M

UFB

$M

WCSNB

$M

RBI

$M

Other

$M

Total

$M

Fair value on initial recognition

Balance at 1 July

78024242161,062707–24216965

Additional funding recognised at fair value4116––577324––97

Balance at 30 June82140242161,11978024242161,062

Accumulated amortisation of funding

Balance at 1 July

(92)–(54)(10)(156)(74)–(46)(9)(129)

Amortisation(20)–(7)–(27)(18)–(8)(1)(27)

Balance at 30 June(112)–(61)(10)(183)(92)–(54)(10)(156)

Total Crown funding709401816936688241886906

Current2725

Non-current909881

Prior period restatement

Refer to page 34 for further understanding of the prior period

restatement of Crown funding. The total restatement of $49m

reduced the current Crown funding balance by $2 million and

the non-current balance by $47 million.

Ultra-Fast Broadband (UFB)

Chorus receives Crown funding to finance construction costs

associated with the development of the UFB network. During

the period Chorus has recognised funding for 37,000 premises

where the premises were passed and tested by CIP under UFB

2 and UFB 2+ (30 June 2021: 67,000). This brings the total

number of premises passed and tested by CIP at 30 June 2022 to

approximately 1,014,000 (30 June 2021: 977,000).

Continued recognition of the full amount of the Crown funding

is contingent on certain material performance targets being met

by Chorus. The most significant of these material performance

targets relate to compliance with certain specifications under

user acceptance testing by CIP. Performance targets to date have

been met.

West Coast Southland Network Build (WCSNB)

Chorus receives Crown funding to finance capital expenditure

associated with the development of the West Coast Southland

Network. One dollar of funding can be claimed for each dollar

of allowable costs incurred by Chorus, up to a maximum funding

limit agreed with CIP. Under phases 1 and 2 of the agreement,

approximately $46 million of funding is expected to be received.

Other

Chorus has received funding in the past towards school lead-ins

and extending the network coverage to rural areas.

Note 6 – Crown Infrastructure Partners (CIP) securities (cont.)

Annual Report 202246
Note 8 – Segmental reporting

An operating segment is a component of an entity that engages in business activities from which it may earn revenues and incur

expenses and for which operating results are regularly reviewed by the entity’s chief operating decision maker and for which discrete

financial information is available.

Chorus’ Chief Executive Officer (CEO) has been identified as the chief operating decision maker for the purpose of

segmental reporting.

Chorus has determined that it operates in one segment providing nationwide fixed line communications infrastructure.

The determination is based on the reports reviewed by the CEO in assessing performance, allocating resources and making strategic

decisions.

All of Chorus’ operations are provided in New Zealand, therefore no geographic information is provided.

Three Chorus customers met the reporting threshold of 10 percent of Chorus’ operating revenue in the year to 30 June 2022.

The total revenue for the year ended 30 June 2022 from these customers was $354 million (30 June 2021: $372 million), $171 million

(30 June 2021: $178 million) and $116 million (30 June 2021: $120 million).

Note 9 – Operating revenue

Revenue is measured based on the consideration specified in a contract with a customer and excludes amounts collected on behalf

of third parties. Chorus recognises revenue when it transfers control of a product or service to a customer and cash collection is

considered probable. Revenue is presented net of rebates and incentives.

Chorus services provided to customersNature, performance obligation and timing of revenue

Fibre and copper connectionsProviding access to the Chorus fixed lines network to enable connections to the internet.

Chorus recognises revenue as it provides this service to its customers at a point in time.

Unbilled revenues from the billing cycle date to the end of each month are recognised as

revenue during the month the service is provided. Revenue is deferred in respect of the

portion of fixed monthly charges that have been billed in advance.

Value added network servicesProviding enhanced access to the Chorus fixed line network to enable internet access,

through backhaul and handover link services to connect across wider areas and to higher

quality levels. Recognition is the same as described for fibre and copper connections above.

InfrastructureProviding physical storage and site-sharing rental services for co-location of third party or

shared assets. This is billed and recognised on a monthly basis, based on a point in time.

Field services productsProviding services in the field to protect, strengthen, and increase the available network

– for example, installation services, wiring and consultation services. This is billed and

recognised as the service is provided over time. Revenue from installation of connections

is recognised upon completion of the connection.

Revenue by service

2022

$M

2021

RESTATED

$M

Fibre broadband (GPON)548477

Copper based broadband153203

Field services products7170

Fibre premium (P2P)6668

Copper based voice5268

Infrastructure3027

Value added network services2730

Data services over copper69

Other123

Total operating revenue965955

Annual Report 202247
Amounts collected on behalf of third parties

1 Other assurance services relate to EMTN refresh comfort letters (30 June 2021: no other assurance services provided).

2 No other services were provided were in the current period (30 June 2021: preparation and presentation of hedge accounting training).

Revenue is exclusive of amounts collected on behalf of third parties, which totaled $26 million in the year ($30 June 2021: $41 million).

Any amounts collected but not yet passed to the third party are recognised within trade and other payables.

Note 10 – Operating expenses

2022

$M

2021

$M

Labour6474

Network maintenance5963

Information technology5048

Other network costs2929

Electricity1718

Rent and rates1412

Property maintenance1412

Advertising1113

Regulatory levies98

Consultants87

Insurance44

Provisioning12

Other108

Total operating expenses290298

Labour

Labour of $64 million (30 June 2021: $74 million) represents

employee costs which are not capitalised. Additionally, a one-off

benefit of $9 million was released to labour following a judicial

ruling on an interpretation of the Holidays Act in the period.

Pension contributions

Included in labour costs are payments to the New Zealand

Government Superannuation Fund of $275,000 (30 June 2021:

$299,000) and contributions to KiwiSaver of $2.9 million

(30 June 2021: $3.0 million). At 30 June 2022 there were 11

employees in New Zealand Government Superannuation Fund

(30 June 2021: 11 employees) and 724 employees in KiwiSaver

(30 June 2021: 740 employees). Chorus has no other obligations

to provide pension benefits in respect of employees.

Charitable and political donations

Other costs include charitable donations of $138,000 towards

digital inclusion, environmental, health and social initiatives

(30 June 2021: $223,000 towards digital inclusion and health

initiatives). Chorus does not make any political donations

(30 June 2021: nil).

Auditor remuneration

Fees paid to auditors are included within other expenses.

Fees paid in relation to the audit as well as other services

provided during the period were:

2022

$000s

2021

$000s

Audit and review of statutory financial statements589552

Regulatory audit and assurance work209459

Other assurance services

1

30–

Other services

2

–10

Total other services239469

Total fees paid to the auditor8281,021

Note 9 – Operating revenue (cont.)

Annual Report 202248
Note 11 – Trade and other receivables

Trade and other receivables are initially recognised at the fair value of the amounts to be received, plus transaction costs (if any).

They are subsequently measured at amortised cost (using the effective interest method) less impairment losses.

2022

$M

2021

$M

Trade receivables9792

Other receivables1711

Prepayments1221

Trade and other receivables126124

Current125122

Non-current12

Included within other receivables is $0.8 million of unbilled

revenue (30 June 2021: $0.8 million).

Trade receivables are non-interest bearing and are generally on

terms of 20 working days or less.

Chorus applies the simplified approach in providing for

expected credit losses prescribed by NZ IFRS 9, which permits

the use of the lifetime expected credit loss provision for all

trade receivables. The provision for impairment losses are

either individually or collective assessed based on number of

days overdue. Chorus takes into account the historical loss

experience and incorporate forward looking information and

relevant macroeconomic factors.

Chorus maintains a provision for impairment losses when

there is objective evidence of its customers being unable to

make required payments and makes provision for doubtful

debt where debt is more than 60 days overdue. There have

been no significant individual impairment amounts recognised

as an expense during the period. Trade receivables are net of

allowances for disputed balances with customers.

The ageing profile of trade receivables is as follows:

2022

$M

2021

$M

Not past due9286

Past due 1-30 days56

9792

Chorus has a concentrated customer base consisting

predominantly of a small number of retail service providers.

The concentrated customer base heightens the risk that a dispute

with a customer, or a customer’s failure to pay for services, will

have a material adverse effect on the collectability of receivables.

Any disputes arising that may affect the relationship between

the parties will be raised by relationship managers and follow a

dispute resolution process. Chorus has $5 million of accounts

receivable that are past due but not impaired (30 June 2021:

$6 million). The carrying value of trade and other receivables

approximates the fair value. The maximum credit exposure is

limited to the carrying value of trade and other receivables.

Note 12 – Trade and other payables

Trade and other payables are initially recognised at fair value less transaction costs (if any). They are subsequently measured at

amortised cost using the effective interest method. Trade and other payables are non-interest bearing and are normally settled within

30 day terms. The carrying value of trade and other payables approximates their fair values.

2022

$M

2021

$M

Trade payables6168

Operating expense accruals5458

Capital expenditure accruals4968

Personnel accruals1714

Revenue billed in advance9981

Trade and other payables280289

Current264278

Non-current1611

Annual Report 202249
Note 13 – Commitments

Network infrastructure project agreement

Chorus is committed to deploying infrastructure for premises in

the UFB2 and UFB2+ candidate areas awarded to Chorus, to be

built according to annual build milestones and to be completed

no later than December 2022. In total it is expected that the

communal infrastructure for UFB2 and UFB2+ will pass an

estimated 223,000 premises. Chorus has estimated it will cost

$548 to $568 million to build the communal UFB2 and UFB2+

network by the end of 2022.

West Coast Southland Network Build (WCSNB) agreement

Chorus has signed a contract with CIP to deploy fibre in Milford

Sound and on the West Coast of the South Island. Chorus will

receive funding from CIP of up to $46 million in relation the build.

Refer to note 7 for further information.

Capital expenditure

Refer to note 1 and note 2 for details of capital expenditure

commitments.

Lease commitments

Refer to note 5 for details of lease commitments.

Note 14 – Taxation

Income tax expense

Income tax expense for the current year comprises current and deferred tax, and is recognised in the Consolidated income statement,

except to the extent it relates to items recognised in the Consolidated statement of other comprehensive income or directly in equity.

In these cases, income tax expense is recognised in the Consolidated statement of other comprehensive income or directly in equity.

2022

$M

2021

RESTATED

$M

Recognised in Consolidated income statement

Net earnings before tax

10678

Tax at 28%3022

Tax effect of adjustments

Other non-taxable items

65

Adjustments in respect of prior periods6–

Tax expense recognised in Consolidated income statement4227

Comprising:

Current tax expense/(benefit)

– Current year

53

– Adjustments in respect of prior periods(8)–

Deferred tax expense

– Adjustments in respect of prior periods

14–

– Depreciation, provisions, accruals, leases & other3124

4227

Recognised in other comprehensive income

Net movement in hedging related reserves

15483

Tax at 28%4323

Tax expense recognised in other comprehensive income4323

Comprising:

Deferred tax expense/(benefit)

4323

4323

In addition, Chorus recognised income tax amounts directly in retained earnings as a result of the restatement of the roadworks

recognition adjustment. Refer to page 34 for further information.

Annual Report 202250
Deferred tax

Deferred tax is recognised in respect of temporary differences

between the carrying amounts of assets and liabilities for

financial reporting purposes and the amount used for taxation

purposes. The amount of the deferred tax is based on the

expected manner of realisation of the carrying amount of

assets and liabilities, using the tax rates enacted or substantially

enacted at reporting year end. A deferred tax asset is recognised

only to the extent it is probable it will be utilised.

Chorus Limited and Chorus New Zealand Limited were

consolidated on 1 July 2021 for tax purposes, resulting in the

consolidation of deferred tax balances and income tax receivable

and payable balances within the consolidated balance sheet as at

30 June 2022. This, alongside the movement in the deferred tax

assets and liabilities for the period, is presented below.

Deferred tax liability/(asset)

Changes in fair

value of hedging

reserves

$M

Finance leases

$M

Total deferred

tax asset

$M

Network, software,

customer retention and

other intangible assets

$M

Other

$M

Total deferred

tax liability

$M

Balance at 1 July 2020(44)(72)(116)33812350

Recognised in Income statement–––18624

Recognised in other comprehensive income23–23–––

Balance at 30 June 2021(21)(72)(93)35618374

Changes in fair

value of hedging

reserves

$M

Finance leases

$M

Network, software,

customer retention and

other intangible assets

$M

Other

$M

Total deferred

tax liability

$M

Balance at 1 July 2021(21)(72)35618281

Prior period adjustment–––1414

Recognised in the Income statement–22(1)1031

Recognised in other comprehensive income43–––43

Balance at 30 June 202222(50)35542369

Imputation credits

Chorus has a negative imputation credit account balance of $4 million as at 30 June 2022 (30 June 2021: positive $33 million).

The account balance was positive as at 31 March 2022 and 31 March 2021.

Note 15 – Cash, call deposits, and cash overdraft

Cash and call deposits are held with bank and financial

institution counterparties rated at a minimum of A, based on

rating agency Standard & Poor’s ratings.

There are no cash or call deposit balances held that are not

available for use. Chorus has a $10 million overdraft facility

which is used in normal course of operations.

The carrying values of cash and call deposits approximate

their fair values. The maximum credit exposure is limited to the

carrying value of cash and call deposits.

Cash and call deposits denominated in foreign currencies

are retranslated into New Zealand dollars at the spot rate

of exchange at the reporting date. All differences arising on

settlement or translation of monetary items are taken to the

Consolidated income statement.

Cash flow

Cash flows from derivatives in cash flow and fair value hedge

relationships are recognised in the Consolidated statement of

cash flows in the same category as the hedged item.

For the purposes of the Consolidated statement of cash

flows, cash is considered to be cash on hand, in banks and

cash equivalents, including bank overdrafts and highly liquid

investments that are readily convertible to known amounts of

cash which are subject to an insignificant risk of changes in

values.

Note 14 – Taxation (cont.)

Annual Report 202251
Note 16 – Equity

Share capital

Movements in Chorus Limited’s issued ordinary shares were as follows:

2022

Number of shares

(millions)

2021

Number of shares

(millions)

Balance 1 July447444

Dividend reinvestment plan53

Share buyback(5)–

Balance at 30 June447447

Chorus Limited has 446,512,440 fully paid ordinary shares

(30 June 2021: 447,024,884). The issued shares have no par

value. The holders of ordinary shares are entitled to receive

dividends as declared and are entitled to one vote per share

at meetings of Chorus Limited. Under Chorus Limited’s

constitution, Crown approval is required if a shareholder wishes

to have a holding of 10% or more of Chorus Limited’s ordinary

shares, or if a shareholder who is not a New Zealand national

wishes to have a holding of 49.9% or more of ordinary shares.

Chorus Limited issues securities to CIP based on the number

of premises passed. CIP securities are a class of security that

carry no right to vote at meetings of holders of Chorus Limited

ordinary shares but carry a preference on liquidation. Refer to

note 6 for additional information on CIP securities.

Should Chorus Limited return capital to shareholders, any return

of capital that arose on demerger may be taxable as Chorus

Limited had zero available subscribed capital on demerger.

Dividends

On 12 October 2021 and 12 April 2022, fully imputed dividends

of 14.5 cents per share and 14 cents per share respectively were

paid to shareholders. These two dividend payments totalled

$128 million (30 June 2021: 24.5 cents, $109 million).

Eligible shareholders (those resident in New Zealand or Australia)

can choose to have Chorus Limited reinvest all or part of their

dividends in additional Chorus Limited shares. 4,687,851 shares

with a total value of $31 million (30 June 2021: 2,533,324 shares,

$23 million) were issued in lieu of dividends.

Share buyback

In February 2022, Chorus commenced an on-market share

buyback programme. The programme will purchase up to

$150 million of shares and may run up to 12 months with shares

being acquired through the NZX and ASX. As at 30 June 2022,

5,200,295 shares had been repurchased from the market

or a total of $38 million. The buyback does not give rise to a

tax liability.

Long-term performance share scheme

Chorus operates a long-term performance share scheme for

selected key management personnel. Under the legacy option

plan, selected key management personnel were issued shares.

This was superseded by a new long-term performance share

scheme in July 2019 under which key senior management are

issued share-rights instead of issuing shares.

The new scheme is equity settled and treated as an option plan

for accounting purposes. Each tranche of each grant is valued

separately. The absolute performance hurdle is valued using

Monte Carlo simulations.

The final grant issued under the legacy share scheme vested

on 27 August 2021, with the absolute performance hurdle of

actual total shareholder return equalling or being greater than

10.35% per annum compounding met.

In August 2021, Chorus issued a tranche of share rights

under the new scheme. The shares have a vesting date of

27 August 2024 and an expiry date of 27 August 2025. The grant

has an absolute performance hurdle (Chorus’ actual total

shareholder return equalling or being greater than 6.2% per

annum compounding) ending on the vesting date, with provision

for monthly retesting in the following twelve-month period.

A total of 168,727 share rights were issued in the tranche.

The combined option cost for the year ended 30 June 2022

of $546,000 has been recognised in the Consolidated income

statement (30 June 2021: $399,000).

Reserves

Refer to note 19 for information on the cash flow hedge reserve

and cost of hedging reserve.

Annual Report 202252
Note 17 – Earnings per share

The calculation of basic earnings per share at 30 June 2022 is based on the net earnings for the year of $64 million (30 June 2021:

$51 million), and a weighted average number of ordinary shares outstanding during the period of 448 million (30 June 2021:

446 million), calculated as follows:

Basic earnings per share2022

2021

RESTATED

Net earnings attributable to ordinary shareholders ($ millions)6451

Denominator – weighted average number of ordinary shares (millions)448446

Basic earnings per share (dollars)0.140.11

Diluted earnings per share

Net earnings attributable to ordinary shareholders ($ millions)

6451

Weighted average number of ordinary shares (millions)448446

Ordinary shares required to settle CIP equity securities (millions)114121

Ordinary shares required to settle CIP warrants (millions)1515

Denominator – diluted weighted average number of shares (millions)577582

Diluted earnings per share (dollars)0.110.09

The number of ordinary shares that would have been required to settle all CIP equity securities and CIP warrants on issue at 30 June

has been used for the purposes of the diluted earnings per share calculation.

Note 18 – Related parties

Subsidiaries

The financial statements include Chorus Limited and its subsidiaries as listed below:

Name of entityLocation2022 ownership2021 ownership

Chorus New Zealand LimitedNew Zealand100%100%

Chorus LTI Trustee LimitedNew Zealand100%100%

All day-to-day operations of the business occur within Chorus

New Zealand Limited including the building and maintenance of

the network, sales and marketing, and the supporting corporate

function. Chorus LTI Trustee Limited is the trustee entity for

the legacy LTI scheme and is expected to be wound up in the

coming financial period following the vesting of the final grant

issue under the scheme.

Transactions with related parties

Key management personnel are defined as those persons having

authority and responsibility for planning, directing, and controlling

the activities of the Group, directly or indirectly, and include the

Directors, the Chief Executive, and his direct reports. Certain key

management personnel have interests in a number of companies

that Chorus has transactions within the normal course of business.

Key management personnel compensation

2022

$000s

2021

$000s

Short term employee benefits6,7387, 78 5

Termination benefits–595

Share based payments527468

7, 2 6 58,848

This table includes gross remuneration of $1.1 million paid to Directors (30 June 2021: $1.1 million) and $6.2 million paid to key

management personnel for the year (30 June 2021: $7.7 million).

Refer to note 16 for details of long-term incentives.

Annual Report 202253
Note 19 – Derivatives and hedge accounting

Chorus uses derivative financial instruments to reduce its

exposure to fluctuations in foreign currency exchange rates,

interest rates and the spot price of electricity. The use of hedging

instruments is governed by the Treasury Policy approved by

the Board. Derivatives are held at fair value with an adjustment

made for credit risk in accordance with NZ IFRS 9: Financial

Instruments. The derivatives are considered Level 2 investments

as defined in Note 20.

Treatment of any fair value gains or losses depends on whether

the derivative is designated as a hedging instrument. If the

derivative is not designated as a hedging instrument, the

remeasurement gain or loss is recognised immediately in the

Consolidated income statement.

Hedge accounting

Chorus designates derivatives held for hedging as either:

—Cash flow hedges (of highly probable forecast

transactions); or

—Fair value hedges (of the fair value of recognised assets or

liabilities or firm commitments).

At inception each hedge relationship is formalised in hedge

documentation.

Derivatives in hedge relationships are designated based on a

1:1 hedge ratio. In these hedge relationships ineffectiveness is

generally driven by the effect of the credit risk on the fair value

of the derivatives, which is not reflected in the change in the

fair value of the hedged item attributable to changes in foreign

exchange and interest rates. Ineffectiveness is also recognised in

relation to the restructured interest rate swaps – refer below for

further information.

Hedge accounting is discontinued when the hedge instrument

expires or is sold, terminated, exercised, or no longer qualifies

for hedge accounting. On discontinuation, any cumulative gain

or loss previously recognised in Other comprehensive income

is recognised in the Consolidated income statement either at

the same time as the forecast transaction, or immediately if the

transaction is no longer expected to occur.

Cash flow hedges

Under a cash flow hedge, the effective portion of gains or losses

from remeasuring the fair value of the hedging instrument is

recognised in Other comprehensive income and accumulated

in the cash flow hedge reserve. Accumulated gains or losses are

subsequently transferred to the Consolidated income statement

when the hedged item affects the Income statement, or when

the hedged item is a forecast transaction that is no longer

expected to occur. Alternatively, when the hedged item results

in a non-financial asset or liability, the accumulated gains and

losses are included in the initial measurement of the cost of the

asset or liability.

Differences in the hedged values will flow to finance expense

in the Consolidated income statement over the life of the

derivatives as ineffectiveness. Neither the magnitude or direction

of these differences can be predicted as they are influenced

by external market factors. In the current year, ineffectiveness

was $7 million across the hedge relationships (30 June 2021:

$4 million) Refer to note 4.

As long as the existing cash flow hedge relationships remain

effective, any future gains or losses will be processed through

the hedge equity reserves.

A reconciliation of movements in the cash flow hedge reserve is

outlined below:

2022

$M

2021

$M

Balance at 1 July38105

Changes in cash flow hedges(133)(86)

Amortisation of de-designated cash flow hedges transferred to Income statement(7)(7)

Tax expense/(benefit)3926

Closing balance at 30 June(63)38

Fair value hedges

Under a fair value hedge, the hedged item is revalued at fair

value in respect of the hedged risk. This revaluation is recognised

in the Consolidated income statement to offset the mark-to-

market revaluation of the hedging derivative, except for any

adjustment on the hedging derivative relating to credit risk.

Once hedging is discontinued, the fair value adjustment to the

carrying amount of the hedged item arising from the hedged

risk is amortised through the Income statement from that date

through to maturity of the hedged item. If the hedged item is

derecognised any corresponding fair value hedge adjustment is

immediately recognised in the Consolidated income statement.

To hedge the interest rate risk and foreign currency risk on the

EUR EMTNs, Chorus uses cross currency interest rate swaps.

For hedge accounting purposes, these swaps were aggregated

and designated as two cash flow hedges and a fair value hedge.

Chorus hedges a portion of the EUR EMTNs for Euro fixed rate

interest to Euro floating rate interest via a fair value hedge. In this

case, the change in the fair value of the hedged risk is also

attributed to the carrying value of the EMTNs (refer to note 4).

Annual Report 202254
Cost of hedging

The cost of hedging reserve captures changes in the fair value

of the cost to convert foreign currency to NZD of Chorus’ cross

currency interest rate swaps on the EUR EMTNs.

A reconciliation of movements in the cost of hedging reserve is

outlined below:

2022

$M

2021

$M

Balance at 1 July136

Change in currency basis spreads (when excluded from the designation)(14)10

Tax (benefit)/expense4(3)

Closing balance at 30 June313

Derivatives

Interest rate swaps

As at 30 June 2022 Chorus holds all interest rate swaps in

designated hedging relationships.

All interest rate swaps which are designated as cash flow hedges

are held in effective hedging relationships and their unrealised

gains or losses are recognised in the cash flow hedge reserve.

Chorus has also entered into two interest rate swaps which are

designated as fair value hedges. They have a combined face

value of $200 million and were entered in conjunction with

the 10 year NZD bonds issued on 2 December 2020, with the

intention of swapping the interest exposure from a fixed to a

floating rate.

Restructured interest rate swaps

Three interest rate swaps have been restructured: two in

December 2018 and one in February 2020.

The two December 2018 restructured interest rate swaps

have a combined face value of $500 million and were reset in

conjunction with the resettable NZD fixed rate bond issued in

December 2018 to hedge interest rate exposure from December

2023. As part of the restructure the original hedge relationship

was discontinued and on termination there was a net present

value of $14 million recognised in the cash flow hedge reserve.

This amount was held in the cash flow hedge reserve as the

hedged item still exists and is amortised over the original hedge

period. The unamortised balance of the original fair values at

30 June 2022 is $8 million (30 June 2021: $11 million).

The interest rate swap restructured in February 2020 had a

face value of $200 million and was reset to be in conjunction

with the EUR 300 million EMTN issued in December 2019 to

hedge interest rate exposure from April 2020. The original

hedge relationship was discontinued and on termination had

a net present value of $27 million. This amount was held in the

cash flow hedge reserve as the hedged item still exists and will

be amortised over the original hedge period. The unamortised

balance of the original fair values at 30 June 2022 was

$17 million (30 June 2021: $21 million).

Cross-currency interest rate swaps

In conjunction with the EMTN EUR 500 million issued in October

2016 and the EMTN EUR 300 million issued in December 2019,

Chorus entered into cross-currency interest rate swaps to

hedge the foreign currency and foreign interest rate risks on

the EUR EMTNs. Using the cross-currency interest rate swaps,

Chorus will pay New Zealand Dollar floating interest rates and

receive EUR nominated fixed interest with coupon payments

matching the underlying notes. Chorus designated the EMTN

and cross-currency interest rate swaps into three-part hedging

relationships for each issue:

—a fair value hedge of EUR benchmark interest rates,

—a cash flow hedge of margin, and

—a cash flow hedge of the principal exchange.

Under the cross-currency swaps Chorus will pay and receive the

following on maturity:

Maturity

Principal –

receive leg

(EUR M)

Principal –

pay leg

($M)

EUR EMTN 500Oct 2023500785

EUR EMTN 300Dec 2026300514

.

Note 19 – Derivatives and hedge accounting (cont.)

Annual Report 202255
Note 19 – Derivatives and hedge accounting (cont.)

Hedging instruments used (pre-tax):

Life to date values as at

30 June 2022

Year to date values recognised during the year ended

30 June 2022

Carrying amount

of the hedging

instrument

Hedge effectiveness in

reserves

Hedge

effectiveness

Hedge

ineffectiveness

Currency

Maturity

years

Average

rate

Nominal

amount of

the hedging

instrument

$M

Assets

$M

Liabilities

$M

Change in

value used for

calculating

hedge

ineffectiveness

$M

Cost of

hedging

reserve

$M

Cash flow

hedge

(OCI)

$M

Cash flow

hedge

reclassified to

the Income

statement

$M

Fair value

hedge

recognised in

the Income

statement

$M

Recognised

in the Income

statement

$M

Cash flow hedges

Interest rate swaps

(including -forward

starting)

NZD2-71.50%86477–77–65–––

Restructured

interest rate swaps

2018 (forward

starting)

NZD74.41%500–(9)7–422–2

Restructured

interest rate

swap 2020

NZD53.35%2005–33–205–5

Forward exchange

rate contracts

NZD:USD1-20.706566–6–6–––

Electricity futuresNZD1-3NANA4–4–2(4)––

Fair value hedges

Interest rate swaps

NZD9 Floating200–(45)(45)–––(27)–

Fair value and

cash flow hedges

Cross currency

interest rate swaps

NZD:EUR2 Floating78537–42(5)(9)9(20)–

Cross currency

interest rate swaps

NZD:EUR5 Floating514–(56)(56)–(4)6(42)–

Total hedged

derivatives

3,069129(110)68(5)12218(89)7

Current9–

Non-current120(110)

Annual Report 202256
Life to date values as at

30 June 2021

Year to date values recognised during the year ended

30 June 2021

Carrying amount

of the hedging

instrument

Hedge effectiveness in

reserves

Hedge

effectiveness

Hedge

ineffectiveness

Currency

Maturity

years

Average

rate

Nominal

amount of

the hedging

instrument

$M

Assets

$M

Liabilities

$M

Change in

value used for

calculating

hedge

ineffectiveness

$M

Cost of

hedging

reserve

$M

Cash flow

hedge

(OCI)

$M

Cash flow

hedge

reclassified to

the Income

statement

$M

Fair value

hedge

recognised in

the Income

statement

$M

Recognised

in the Income

statement

$M

Cash flow hedges

Interest rate swaps

(including forward

starting)

NZD3-81.50%864 12 –12 –41 –––

Restructured

interest rate swaps

2018 (forward

starting)

NZD84.41%500 –(53)(37)–32 ––(2)

Restructured

interest rate swap

2020

NZD63.35%200 –(20)8 –15 ––5

Forward exchange

rate contracts

NZD:USD1-20.6903 52 –(1)(1)–(1)(1)––

Forward exchange

rate contracts

NZD:SEK1-25.9298 43 ––––––––

Electricity futuresNZD1-3NA NA 5 –6 –6 (1)––

Fair value hedges

Interest rate swaps

NZD10Floating 200 –(18)(18)–––(18)1

Fair value and cash

flow hedges

Cross currency

interest rate swaps

NZD:EUR3 Floating 785 58 –71 (13)(20)21 4 –

Cross currency

interest rate swaps

NZD:EUR6 Floating 514 –(15)(10)(6)(12)13 4 –

Total hedged

derivatives

3,158 75 (107)31 (19)61 32 (10)4

Current4 (1)

Non-current71 (106)

All hedging instruments can be found in the derivative finance assets and liabilities within the Consolidated statement of financial

position. Items taken to the Consolidated income statement have been recognised in finance expenses (refer note 4).

Credit risk associated with derivative financial instruments is managed by ensuring that transactions are executed with counterparties

with high quality credit ratings along with credit exposure limits for different credit classes. The counterparty credit risk is monitored

and reviewed by the Board on a regular basis.

Note 19 – Derivatives and hedge accounting (cont.)

Annual Report 202257
Note 20 – Financial risk management

Chorus’ activities expose it to a variety of financial risks, including market risk (currency risk, electricity price risk and interest rate risk) credit

risk and liquidity risk. Financial risk management for currency and interest rate risk is carried out by the treasury function under policies

approved by the Board. Chorus’ risk management policy, approved by the Board, provides the basis for overall financial risk management.

Chorus uses derivatives to hedge its financial risk exposures and does not hold or issue derivative financial instruments for trading

purposes. The risk associated with these transactions is the cost of replacing these agreements at the current market rates in the

event of default by a counterparty.

A summary of the financial risks that impact Chorus, how they arise and how they are managed is presented below:

Nature and exposure to ChorusHow the risk is managed

Market risk

Electricity price risk

Chorus is exposed to electricity price volatility

through the purchase of electricity at spot prices.

Chorus has entered into fixed electricity futures contracts to reduce the

exposure to electricity spot price movements. These contracts are designated

as cash flow hedge relationships. A 10% increase or decrease in the spot

price of electricity, with all other variables held constant, would have minimal

impact on profit and equity reserves of Chorus.

Currency risk

Chorus’ exposure to foreign currency fluctuations

predominantly arises from foreign currency debt

and future commitments to purchase foreign

currency denominated assets. The primary

objective in managing foreign currency risk is to

protect against the risk that Chorus’ assets, liabilities

and financial performance will fluctuate due to

changes in foreign currency exchange rates.

Chorus has EUR 800 million foreign currency debt

in the form of EMTN.

Chorus enters into forward foreign exchange contracts and cross currency

interest rate swaps to manage the foreign exchange exposure.

The EUR EMTN has in place cross currency interest rate swaps under which

Chorus receives principal and fixed coupon payments in EUR for principal and

floating NZD interest payments. The exchange gain or loss resulting from the

translation of EMTN denominated in foreign currency to NZD is recognised in

the Consolidated income statement. The movement is offset by the translation

of the principal value of the related cross-currency interest rate swap.

As at 30 June 2022, Chorus did not have any significant unhedged exposure to

currency risk (30 June 2021: no significant unhedged exposure to currency risk).

A 10% increase or decrease in the exchange rate, with all other variables held

constant, would have minimal impact on profit and equity reserves of Chorus.

Interest rate risk

Chorus is exposed to interest rate risk arising from

the cross-currency interest rate swaps converting

the foreign debt into a floating rate NZD obligation

as well as loans under the syndicated bank facility

which are subject to floating interest rates and the

fixed to floating interest rate swaps which hedge the

2030 NZD Bond. Chorus is also exposed to changes

in the fair value of the fixed interest 2030 NZD Bond

due to fluctuations in the benchmark interest rate.

Where appropriate, Chorus aims to reduce the uncertainty of changes in

interest rates by entering into interest rate swaps to fix the effective interest

rate to minimise the cost of net debt and manage the impact of interest rate

volatility on earnings. The interest rate risk on a portion of the EUR cross

currency interest rate swaps has been hedged using interest rate swaps. Refer

to note 19 for further information.

Other risks

Credit risk

In the normal course of business, Chorus incurs

counterparty credit risk from financial instruments,

including cash, trade and other receivables, and

derivatives.

Credit risk is managed by entering into contracts with creditworthy financial

institutions.

Refer to individual notes for additional information on credit risk.

Chorus has certain derivative transactions that are subject to bilateral credit

support agreements that require Chorus or the counterparty to post collateral

to support the value of certain derivatives. As at 30 June 2022 no collateral

was posted.

Liquidity risk

Liquidity risk is the risk that Chorus will encounter

difficulty raising liquid funds to meet commitments

as they fall due or foregoing investment

opportunities, resulting in defaults or excessive

debt costs. Prudent liquidity risk management

implies maintaining sufficient cash and the ability to

meet its financial obligations.

Chorus manages liquidity risk by ensuring sufficient access to committed

facilities, continuous cash flow monitoring and maintaining prudent levels

of short-term debt maturities.

Annual Report 202258
Interest rate risk

Analysis of Chorus’ interest rate repricing is outlined below:

30 June 2022

Within 1 Year

$M

1-2 Years

$M

2-3 Years

$M

3-4 Years

$M

4-5 Years

$M

Greater than

5 years

$M

Total

$M

Floating rate

Debt (after hedging)

635–––––635

Fixed rate

Debt (after hedging)

190350––5147001,754

CIP securities–––140–473613

825350–1405141,1733,002

30 June 2021

Floating rate

Debt (after hedging)

635–––––635

Fixed rate

Debt (after hedging)

140–350––1,2141,704

CIP securities––––132413545

775–350–1321,6272,884

Interest rate sensitivity analysis

A reasonably possible change of 100 basis points in interest rates at the reporting date would have increased (decreased) equity and

profit or loss by the amounts shown below. This analysis assumes that all other variables, in particular foreign currency exchange

rates, remain constant.

2022

$M

Profit / (loss)

2022

$M

Equity (increase)

/ decrease

2021

$M

Profit / (loss)

2021

$M

Equity (increase)

/ decrease

100 basis point increase1(6)1(4)

100 basis point decrease(1)7(1)5

Credit risk

The maximum exposure to credit risk at the reporting date was as follows:

Notes

2022

$M

2021

$M

Cash and call deposits158853

Trade and other receivables11126103

Derivative financial instruments1912975

Maximum exposure to credit risk343231

Refer to individual notes for additional information on credit risk.

Annual Report 202259
Liquidity risk

Chorus manages liquidity risk by ensuring sufficient access

to committed facilities, continuous cash flow monitoring and

maintaining prudent levels of short-term debt maturities.

At balance date, Chorus had available $350 million under

the syndicated bank facilities (30 June 2021: $350 million).

$190 million of the facilities have been drawn down as at

30 June 2022 (30 June 2021: $140 million).

The gross (inflows)/outflows of derivative financial liabilities

disclosed in the table below represent the contractual

undiscounted cash flows relating to derivative financial liabilities

held for risk management purposes and which are usually not

closed out prior to contractual maturity. The disclosure shows

net cash flow amounts for derivatives that are net cash settled

and gross cash inflow and outflow amounts for derivatives that

have simultaneous gross cash settlement (for example forward

exchange contracts).

30 June 2022

Carrying

amount

$M

Contractual

cashflow

$M

Within 1 Year

$M

1-2 Years

$M

2-3 Years

$M

3-4 Years

$M

4-5 Years

$M

5+ Years

$M

Non-derivative financial liabilities

Trade and other payables

28028026416––––

Leases (net settled)18711311101010962

Debt2,3222,487451,4091414585420

CIP securities6131,259––171––1,088

Derivative financial liabilities

Interest rate swaps

Outflows

54656789926

Cross currency interest rate swaps:

Inflows

–(593)(4)(5)(5)(5)(576)–

Outflows5664928313130529–

Forward exchange contracts:

Inflows

–(3)(3)–––––

Outflows–2121–––––

30 June 2021

Carrying

amount

$M

Contractual

cashflow

$M

Within 1 Year

$M

1-2 Years

$M

2-3 Years

$M

3-4 Years

$M

4-5 Years

$M

5+ Years

$M

Non derivative financial liabilities

Trade and other payables

28928927811––––

Leases (net settled)2644291717171717344

Debt2,3732,7071894789638381,499

CIP securities545545––––132413

Derivative financial liabilities

Interest rate swaps

7989131012121032

Cross currency interest rate swaps:

Inflows

58(1,502)(14)(14)(893)(5)(5)(571)

Outflows151,45033408151820524

Forward exchange contracts:

Inflows

1(84)(59)(25)––––

Outflows–866125––––

Note 20 – Financial risk management (cont.)

Annual Report 202260
Master netting arrangements

Chorus enters into derivative transactions under the International

Swaps and Derivatives Association (ISDA) master agreements.

The ISDA agreements do not meet the criteria for offsetting

in the Consolidated statement of financial position, as Chorus

does not currently have any legally enforceable right to offset

recognised amounts. Under the ISDA agreements the right to

offset is enforceable only on the occurrence of future events

such as a default on the bank loans or other credit events.

The potential net impact of this offsetting is shown below.

Chorus does not hold, and is not required to post, collateral

against its derivative positions.

Net derivatives after applying rights of offset under ISDA

agreements are as below:

30 June 2022

Gross amounts of financial

instruments in the statement

of financial position

$M

Related financial

instruments that are not

offset

$M

Net amount

$M

Financial assets

Other investments including derivatives

Interest rates swaps

77(45)32

Cross currency interest rate swaps37(37)–

Restructured interest rate swaps5(5)–

Forward exchange contracts6–6

Electricity futures4–4

129(87)42

Financial liabilities

Interest rates swaps

(45)45–

Cross currency interest rate swaps(56)37(19)

Restructured interest rate swaps(9)5(4)

(110)87(23)

30 June 2021

Financial assets

Other investments including derivatives

Interest rate swaps

12(12)–

Electricity futures5–5

Cross currency interest rate swaps58(15)43

75(27)48

Financial liabilities

Interest rates swaps used for hedging

(18)12(6)

Cross currency interest rate swaps(15)15–

Restructured interest rate swaps(73)–(73)

Forward exchange contracts(1)–(1)

(107)27(80)

Fair value

Financial instruments are either carried at amortised cost, less

any provision for impairment losses, or fair value. The only

significant variances between instruments held at amortised cost

and their fair value relate to the EMTN and the 2030 NZD Bond.

For those instruments recognised at fair value in the statement

of financial position, fair values are determined as follows:

Level 1Fair value is determined using unadjusted quoted prices from an active market for identical assets and liabilities. A market

is regarded as active if quoted prices are readily and regularly available from an exchange, a dealer, a broker, an industry

group, a pricing service or a regulatory agency and those prices represent actual and regularly occurring market

transactions on an arm’s length basis.

Level 2Fair value is determined using observable inputs – financial instruments with quoted prices for similar instruments in

active markets or quoted prices for identical or similar instruments in inactive markets. Where quoted prices are not

available, the fair value of financial instruments is valued using models where all significant inputs are observable.

Level 3Fair value is determined using significant non-observable inputs. Financial instruments are valued using models where

one or more significant inputs are not observable.

Note 20 – Financial risk management (cont.)

Annual Report 202261
All financial instruments held at fair value are Level 2 instruments.

Relevant financial assets and financial liabilities and their fair

values are detailed in note 19.

Valuation of level 2 derivatives

The fair values of level 2 derivatives are determined using

discounted cash flow models. The key inputs in the valuation

models are:

InstrumentValuation input

Cross-currency interest rate swapsForward curve for the relevant interest rate and foreign exchange rate

Interest rate swapsForward interest rate curve

Electricity swapsASX forward price curve

Foreign exchange contractsForward foreign exchange rate curves

Hedge accounting

Chorus designates and documents the relationship between

hedging instruments and hedged items, as well as the risk

management objective and strategy for undertaking various

hedge transactions. At hedge inception (and on an ongoing

basis), hedges are assessed to establish if they are effective in

offsetting changes in fair values or cash flows of hedged items.

Hedges are classified into two primary types: cash flow hedges

and fair value hedges. Refer to note 19 for additional information

on cash flow and fair value hedge reserves.

Capital risk management

Chorus manages its capital considering shareholders’ interests,

the value of its assets and credit ratings. The capital Chorus

manages consists of cash and debt balances.

The Chorus Board’s broader capital management objectives

include maintaining an investment grade credit rating with

headroom. In the longer term, the Board continues to consider a

‘BBB’ rating appropriate for a business such as Chorus.

Note 21 – Contingent liabilities

There are no contingent liabilities as at 30 June 2022.

Note 22 – Subsequent events

Dividends

On 22 August 2022 Chorus declared an unimputed dividend of

21.0 cents per share in respect of the year ended 30 June 2022.

CIP securities and Crown funding

There was one call notice issued subsequent to balance date.

Note 20 – Financial risk management (cont.)

Annual Report 202262

Annual Report 202263
Governance

and disclosures

64 Our Board

66 Corporate governance framework

73 Managing risk

75 Acting ethically

76 Shareholder engagement

77 Remuneration and performance

84 Disclosures

92 Glossary

Annual Report 202264
Our Board

Sue Bailey

Graduate Diploma

in Marketing

(with Distinction) from

RMIT University

Director since

31 October 2019

Independent

Sue has over 30 years

experience in

telecommunications,

across fixed telephony,

mobile and broadband.

She has worked for Telstra,

Virgin Mobile and most

recently for Optus where

she was a member of the

executive leadership team.

From 2010 to 2013, Sue

was the CEO for Virgin

Mobile Australia, a fully

owned subsidiary of Optus.

Prior to that, she was a

Senior Vice President

at Virgin Mobile USA

where her responsibilities

included product

marketing, customer

lifecycle management

and analytics. Sue’s

career began in Telstra,

where she held a range

of marketing and product

roles. Sue is a director of

CareFlight and a member

of the Australian Institute

of Company Directors.

Sue is on our People,

Performance and

Culture Committee.

Mark Cross

BBS (Accounting &

Finance), CA

Director since

1 November 2016

Independent

Mark is an experienced

director with more

than 20 years of

international experience

in corporate finance and

investment banking.

Mark was chair of Milford Asset

management (retiring 1 July

2022) and is currently a board

member and investment

committee chair of Accident

Compensation Corporation

(ACC) and director of Xero.

He is also a former director

of Genesis Energy, Z Energy

and Argosy Property.

Mark is a member of

Chartered Accountants

Australia and New Zealand,

a chartered member of

the Institute of Directors

NZ and a member of the

Australian Institute of

Company Directors.

Mark is chair of our Audit

and Risk Management

Committee, and on our

Nominations and Corporate

Governance Committee.

* Mark Cross has been

appointed as the new Chair

of Chorus following Patrick

Strange’s resignation.

Mark’s appointment takes

effect from the end of

the annual shareholders’

meeting in October 2022.

Miriam Dean

CNZM, QC

Director since

27 October 2021

Independent

As a Queen’s Counsel

and independent director,

Miriam has more than

38 years’ experience

in commercial dispute

resolution and 25 years’

experience in governance,

with a specialty in

competition, consumer

and regulatory law.

Miriam also has

significant experience

in the infrastructure and

regulatory sectors, most

notably as a current

director of Ōtākaro Limited

(the Crown-owned

company responsible for

the central city anchor

projects following the

Canterbury earthquakes), a

former director of Crown

Infrastructure Partners,

a former deputy chair

of Auckland Council

Investments, and a former

deputy chair of the

Commerce Commission.

Miriam is currently chair of

the Banking Ombudsman

Scheme, deputy chair of the

Real Estate Institute of New

Zealand, and a member

of a number of central

and local government-

related advisory boards.

Miriam is on our People,

Performance and

Culture Committee.

Murray Jordan

MProp

Director since

1 September 2015

Independent

Murray has extensive

experience in the

management of highly

customer focussed

organisations and in

navigating extremely

complex environments,

including as managing

director of Foodstuffs

North Island, one

of New Zealand’s

largest companies.

Murray has also previously

held various general

manager positions

at Foodstuffs and

management roles in the

property investment and

development sectors. He is

a director of Metlifecare,

Metcash Limited, Southern

Cross Medical Care Society,

Southern Cross Healthcare

Limited, Stevenson Group,

and a Board trustee of

Starship Foundation.

Murray is chair of our

People, Performance and

Culture Committee.

Annual Report 202265
Our Board and management are committed to

ensuring our people act ethically, with integrity

and in accordance with our policies and values.

Kate Jorgensen

MTF, BBus, CA

Director since 1 July 2020

Independent

Kate has significant

governance, strategy,

commercial, financial and

audit experience and has

held a number of senior

leadership positions within

the telecommunications,

infrastructure and

construction industries

in New Zealand.

Most recently, she was CFO

of Vodafone New Zealand.

Prior to that, Kate was CFO

of KiwiRail, CFO of Fletcher

Building’s infrastructure

division and a senior audit

manager for KPMG.

Kate was a former advisory

Board member of the

New Zealand Sustainable

Business Council.

Kate is a member of

Chartered Accountants

Australia and New Zealand

and Chartered Member of

the Institute of Directors NZ.

Kate is a member of

our Audit and Risk

Management Committee.

Jack Matthews

BA Philosophy, College

of William and Mary

Director since 1 July 2017

Independent

Jack is an experienced

director who has held a

number of senior leadership

positions within the media,

telecommunications and

technology industries in

Australia and New Zealand.

Jack has extensive

telecommunications

industry experience having

been CEO of TelstraSaturn

during the period they

deployed their HFC network

in New Zealand, as well as

a former director of Crown

Fibre Holdings, the Crown

agency overseeing the

rollout of New Zealand’s

fibre infrastructure network.

Formerly, Jack was

CEO of Fairfax Media’s

Metro Division, CEO of

Fairfax Digital and Chief

Operating Officer of

Jupiter TV (Japan).

Jack is currently a

director of Plexure Group

and New Zealand Golf

Network Limited and a

former director of The

Network for Learning,

APN Outdoor Group and

Trilogy International.

Jack is on our Audit and Risk

Management Committee.

Patrick Strange

BE (Hons), PhD

Chair*

Director since 6 April 2015

Independent

Patrick has spent 30

years working as a senior

executive and director

in both private and listed

companies, including more

than six years as Chief

Executive of Transpower

where he oversaw

Transpower’s $3.8 billion

of essential investment

in the National Grid.

Patrick is currently chair

of Auckland International

Airport, and a director of

Mercury NZ. Patrick is chair

of our Nominations and

Corporate Governance

Committee.

* Patrick has resigned as

a Director and Chair of

Chorus effective from

the end of Chorus Annual

Shareholders’ Meeting

in October 2022.

Annual Report 202266
This statement outlines the key aspects of our

corporate governance framework and was

approved by our Board on 19 August 2022.

As a New Zealand company listed on the NZX, our corporate

governance policies and practices meet or exceed the

standards of that market. We have adopted and fully

followed the recommendations set out in the NZX Corporate

Governance Code.

Although we have an ASX “foreign exempt” listing status

1

we

also continue to take the ASX Corporate Governance Code

into account in our governance practices and policies.

Our Board regularly reviews and assesses our governance

policies, processes and practices to identify opportunities

for enhancement.

Chorus is, for the second year, publishing its sustainability

report (Sustainability Report), reflecting our ambition to

support New Zealand in its transition to be more sustainable.

The Sustainability Report contains information on our

sustainability strategy, including our environmental focus,

our commitment to strengthening the digital capability in

New Zealand, and our commitment to helping our

people thrive. New Zealand is also in the process of

implementing mandatory climate-related disclosures for

many large companies, including Chorus, to take effect

from next year. We continue to refine our climate-related

risk and reporting framework to help New Zealand meet its

international obligations and to provide stakeholders with

meaningful climate-related information.

Our corporate governance practices are outlined on the

following pages, in our Sustainability Report and available at

www.chorus.co.nz/governance.

Key corporate governance documents are also available

at www.chorus.co.nz/governance.

Our Board’s role

Our Board is appointed by shareholders and has overall

responsibility for strategy, culture, health and safety,

governance and performance.

1 An ASX foreign exempt listing is based on the principle of substituted compliance. This means our primary obligation is to comply with the NZX listing

rules (as our home exchange). As a result we do not need to follow or report against compliance with the ASX Corporate Governance Code.

Board membership

Our Board’s skills, experience and composition support

effective governance and decision making, positioning it

to add value.

Supported by the Nominations and Corporate Governance

Committee (NCGC) our Board regularly assesses its

composition utilising a skills matrix and annual evaluation

processes. Training is provided or recruitment undertaken

if new or additional skills or experience is required.

This ensures diversity of thought, skills and expertise and that

our Board remains aligned with our strategic direction.

Our constitution provides for a minimum of five and a

maximum of 12 directors.

As at 30 June 2022 we had seven directors all of whom are

independent directors. We have four male directors and three

female directors. Our CEO is not a director on our Board.

Directors are not appointed for specified terms. However,

the NZX listing rules compulsorily require that no director

term exceeds three years, requiring all directors to stand

again for re-election before their third anniversary. Due to

Chorus' succession planning, Chorus has at least one

director standing for re-election each year. Patrick Strange

and Murray Jordan both stood for re-election in 2021, while

Miriam Dean stood for election as a new director.

We recognise that women and ethnic minorities are still

under-represented in the leadership of New Zealand

businesses and our Board remains actively conscious of this in

its succession planning. More information on our approach to

diversity is set out on page 80 and in our Sustainability Report,

available at www.company.chorus.co.nz/sustainability.

Corporate governance

framework

Annual Report 202267
Summary

1

of our Board’s roles and responsibilities:

Culture• Leading culture “from the top” so our culture is consistent with our values

Strategy &

performance

• Engaging in ongoing strategy development in partnership with the executive team

• Overseeing capital allocation

• Overseeing the regulatory strategy as we transition to a new regulatory regime

• Overseeing investments in non-regulated businesses

• Approving, and reviewing performance against, our strategy and business plans (including capital

expenditure and operating budgets)

Financial oversight &

reporting

• Overseeing our accounting and reporting systems and, where appropriate, approving our financial and

other external reporting

• Overseeing and monitoring the performance of internal and external auditors

• Overseeing our control and accountability systems

• Overseeing long term capital management (balance sheet and dividends)

• Setting, monitoring and reviewing our internal audit plan

Risk management• Adopting and reviewing Chorus’ risk management framework, including setting the risk appetite

• Regularly reviewing principal risk reporting and mitigations

Health & safety• Setting the strategy, culture and expectations in relation to health and safety

Board composition &

performance

• Reviewing and evaluating Board, Board committee and individual director performance

• Appointing new directors and members to Board committees

Governance• Overseeing corporate governance, including reviewing key governance documents

• Carrying out the functions specifically reserved to our Board and its committees under Board approved

policies and committee charters

• Monitoring compliance with our continuous disclosure obligations

People• Reviewing and approving remuneration and people strategies, structures and policies

• Appointing and removing our CEO, CFO, Chief Corporate Officer & General Counsel

• Assessing the measurable objectives set for, and progress towards achieving, our diversity and

inclusiveness goals

Significant transactions

• Approving major capital expenditure and business activities outside the limits delegated to management

1 Summary primarily drawn from the Board Charter but also from other supporting governance documents.

Annual Report 202268
Mark Cross and Sue Bailey are retiring by rotation and

standing for re-election at our 2022 Annual Shareholders’

Meeting (ASM). Patrick Strange will step down from the Board

at this year's ASM.

Our Board has determined that collectively its directors

have a broad range of managerial, financial, accounting and

industry skills and experience in the key areas set out on the

following page.

A summary of current directors skills, experience

and qualifications is set out on our website at

www.chorus.co.nz/governance.

As the Chorus business evolves, so too does the Board.

Chorus’ beginnings were focussed on infrastructure build

and project management. With the success of the build,

we are increasingly focussed on connecting customers and

their experience as well as future connectivity and non-

regulated revenue opportunities. The Board considers it

is important to balance both specialist expertise and the

ongoing need for strong general commercial expertise.

Figure 10:Figure 11:

Director tenureBoard gender diversity

DirectorAppointedLast elected at ASM

Miriam Dean20212021

Murray Jordan20152021

Patrick Strange20152021

Mark Cross20162019

Jack Matthews20172020

Sue Bailey20192019

Kate Jorgensen20202020

0–3 years

4–6 years

6+ years

Female

Male

29%

14%

57%43%

43%

43%

Annual Report 202269
The following table reflects the strengths of the current Board based on a mix of key skills and experiences that are currently

relevant for Chorus.

Skill/experienceDescriptionCombined Board

Capital markets

and investment

Experience in, and understanding of, capital markets, market regulation,

capital investment and the investor experience

Communications

connectivity and

technology

Understanding, expertise and/or experience in communications connectivity,

adopting new technologies, leveraging and implementing technologies

Governance –

financial, audit,

legal, listed company

Experience with, and a commitment to, high corporate governance standards

including in listed companies

Understanding financial business drivers, and/or experience implementing or

overseeing financial accounting, external reporting and internal financial controls

Physical infrastructure

and operations

including contracting,

safety and risk

Experience in leading, and/or understanding of, physical infrastructure

operations, including contracting

Commitment and experience in management of workplace safety

Experience anticipating and identifying key risks and monitoring the effectiveness

of risk management frameworks and controls

Governance –

executive experience

in large businesses

Executive experience in leading large businesses, developing and implementing

strategy and strategic objectives, assessing business plans and driving execution

Infrastructure

regulation

Understanding the current and developing regulatory environment, complexities

and actual and potential impacts

Expertise identifying and managing legal, regulatory, public policy and corporate

affairs issues

Customer

experience

Experience in customer-led transformation, customer focus (at both a retailer

and consumer level) and/or customer centric organisations

Moderate experienceSome experienceSubstantial experience

Annual Report 202270
Appointment

Our Board may appoint additional directors to our Board or

to fill a casual vacancy. Any director appointed by the Board

is required to stand for election at the next ASM.

The independence, qualifications, skills and experience

needed for the future and those of existing Board members

are reviewed before appointing new directors. External

advisors are also engaged to identify potential candidates.

To be eligible for selection, candidates must demonstrate

appropriate qualities and satisfy our Board they will commit

the time needed to be fully effective in their role.

Appropriate checks are undertaken before a candidate

is appointed or recommended for election as a director,

including as to the person’s character, experience, education,

criminal record and bankruptcy history.

Shareholders may also nominate candidates for appointment

to our Board. In addition, under the agreements entered into

with CIP relating to our UFB programme, CIP is entitled to

nominate one person as an independent director, however

CIP have never exercised this entitlement. Should this occur,

our Board must consider this nomination in good faith, but the

appointment (and removal) of any such person as a director is

to be made by shareholders in the same way as other directors.

We have written agreements with each non-executive

director setting out the terms of their appointment, including

obligations and responsibilities, compliance with our policies

(including code of ethics and securities trading) and ongoing

professional development.

No person who is an 'associated person' of a

telecommunications services provider in New Zealand may

be appointed or hold office as a director.

Minimum shareholding policy

Chorus' Minimum Shareholding Policy sets the expectation

on directors to hold, at a minimum, shares equal in value to

one year's director base fee (after tax). If not held at their date

of appointment (or the commencement date of the policy),

the policy expects directors to accumulate this holding over

the first three years from the relevant date.

Director induction and professional development

Our director induction programme ensures new directors

are appropriately introduced to management and our

business, provides directors with relevant industry knowledge

and familiarises them with key governance documents and

key stakeholders.

Our directors are expected to continue ongoing professional

development to ensure they maintain appropriate expertise

to effectively perform their duties.

We hold dedicated Board education sessions covering a

range of topical matters, both technical and cultural.

Visits to our operations, briefings from key management,

industry experts and key advisers, together with educational

and stakeholder visits, are also arranged for our Board.

Review and evaluation of Board performance

Our Board uses performance and evaluation processes

overseen by our NCGC. As part of this process our chair

meets with directors individually to discuss performance.

Our Board also formally engages in annual reviews of our

Board chair, and chairs of our standing Board committees.

In addition to Board performance reviews, our Board

takes a future focussed approach to future Board capability,

composition and the potential contribution of each

existing director.

Independent advice

A director may, with our chair’s prior approval, obtain

independent professional advice (including legal advice)

and request the attendance of advisers at Board and Board

committee meetings.

Independence

All our directors are independent directors.

For a director to be considered independent our Board must

affirmatively determine he or she does not have a disqualifying

relationship as set out in our Board charter. These disqualifying

relationships reflect those set out in the NZX listing rules and

NZX and ASX corporate governance codes.

Our Board has not set financial materiality thresholds for

determining independence but considers materiality in the

context of each relationship and from the perspective of the

parties to that relationship.

Delegation of authority

Our Board has overall responsibility for strategy, culture,

health and safety, governance and performance.

Implementation of our Board approved strategy, business

plan and governance frameworks, and responsibility for

developing our culture and health and safety practices, is

delegated by the Board to management through the CEO.

As such our CEO (with the support of his executive team) is

responsible for Chorus’ day-to-day management, operations

and leadership, reporting to the Board on key performance,

management and operational matters.

Our CEO sub-delegates authority to his executive team and

they sub-delegate their authority to other Chorus employees

within specified financial and non-financial limits.

Formal policies and procedures govern the parameters and

operation of these delegations.

Annual Report 202271
Three standing Board committees and one ad-hoc

sub-committee also assist our Board in carrying out its

responsibilities. Some Board responsibilities, powers and

authorities are delegated to those committees.

Board committees

Board committees assist our Board by focusing on specific

responsibilities in greater detail than is possible for the Board

as a whole. Each standing Board committee and the ad-hoc

sub-committee has a Board approved charter and chair.

Committee members are appointed by our Board.

Other committees may be established and specific

responsibilities, powers and authorities delegated to those

committees and/or to particular directors.

Audit and Risk Management Committee (ARMC)

RoleOur ARMC assists our Board in overseeing our risk and financial management, accounting, audit and financial

reporting

MembersMark Cross (chair), Jack Matthews, Kate Jorgensen

IndependenceAll committee members are independent directors

Responsibilities• Overseeing the quality and integrity of external financial reporting, financial management, internal controls and

accounting policy and practice

• Regularly reviewing principal risk reporting

• Recommending to our Board the appointment, and if necessary removal, of the external auditor

• Assessing the adequacy of the external audit and independence of the external auditor

• Reviewing and monitoring the internal audit plan and reporting

• Overseeing the independence and objectivity of the internal audit function

• Reviewing compliance with applicable laws, regulations and standards

People, Performance and Culture Committee (PPCC)

RoleOur PPCC assists our Board in overseeing people, culture and related policies and strategies

MembersMurray Jordan (chair), Miriam Dean, Sue Bailey

IndependenceAll committee members are independent directors

Responsibilities• Reviewing people and remuneration strategies, structures and policies

• Approving annual remuneration increase guides and budgets

• Reviewing candidates for, and the performance and remuneration of, our CEO

• Approving, on the recommendation of our CEO, the appointment of our CEO’s executive direct reports (except

our CFO and Chief Corporate Officer & General Counsel whose appointment is approved by our Board)

• Reviewing our CEO’s performance and his evaluation of his executive direct reports

• Developing and annually reviewing and assessing diversity and inclusion and its reporting

• Overseeing recruitment, retention and termination policies and procedures for senior management

• Making recommendations (including proposing amendments) to our Board with respect to senior executive

(including CEO) incentive remuneration plans

• Annually reviewing non-executive director remuneration

Our

Shareholders

Chorus

Limited Board

CEO

Executive

Team

Our

People

Audit and Risk

Management Committee

People, Performance and

Culture Committee

Nominations and Corporate

Governance Committee

Regulatory Sub-Committee

Annual Report 202272
Nominations and Corporate Governance Committee (NCGC)

RoleOur NCGC assists our Board in overseeing and promoting continuous improvement of corporate governance

at Chorus

MembersPatrick Strange (chair), Kate Jorgensen, Mark Cross

IndependenceAll committee members are independent directors

Responsibilities• Identifying and recommending suitable candidates for appointment to our Board and Board committees

• Reviewing the size, independence, qualifications, skills, experience and composition of our Board

• Developing, reviewing and making recommendations to our Board on corporate governance principles

• Establishing, developing and overseeing a process for the annual review and evaluation of Board, Board

committee, and individual director performance

• Developing and reviewing Board succession planning (including for the Board chair)

• Monitoring compliance with our codes of ethics and managing breaches of the Director Code of Ethics

• Reviewing and overseeing director induction and ongoing professional development

Ad-hoc Regulatory Sub-Committee

RoleOur Regulatory Sub-Committee assists the Board in overseeing Chorus’ regulatory strategies and meeting Director

certification obligations required by Chorus' regulators from time to time

MembersPatrick Strange (chair), Kate Jorgensen, Mark Cross, Miriam Dean, Jack Matthews, Sue Bailey, Murray Jordan

IndependenceAll committee members are independent directors

Responsibilities• Oversee strategy for Chorus as it relates to Chorus’ general regulatory settings and environment both inside and

outside of the Price Quality and Information Disclosure (PQID) regulatory regime

• Oversee strategy for Chorus as it transitions to the PQID regulatory regime (which took effect from

1 January 2022) including the business transformation required to operate effectively under PQID

• Oversee a regulation evolution strategy to support changing commercial circumstances including regulatory

settings outside of Chorus’ PQID requirements

• Provide certifications to accompany mandatory reporting to the regulator, consider regulatory risk

management, and review any decisions or findings of the regulator regarding the regulatory regime

Board chair

Our chair is elected by the Board and must be a non-executive, independent director.

The chair’s responsibilities include:

• Leading the Board;

• Setting the agenda for Board meetings in consultation with the CEO;

• Facilitating the effective contribution of all directors; and

• Promoting constructive relationships between directors and management.

The chair’s other commitments must not hinder his or her effective performance in the role.

Board and Board committee meeting attendance in the year ended 30 June 2022

Regular Board

meetings

Other Board

meetings

1

ARMCPPCCNCGCRegulatory

Sub-Committee

Total number of

meetings held

744423

Patrick Strange

2

7423

Prue Flacks2

3

11

Mark Cross74423

Miriam Dean5

4

433

Murray Jordan7443

Jack Matthews7443

Sue Bailey7443

Kate Jorgensen74413

JB Rousselot is not a director, but has attended 100% of all Board meetings.

Notes:

1 Includes dedicated Board education, and strategy and business planning, meetings. Directors also have health and safety site visits each year.

2 Patrick Strange, as Board chair, attends all Board committee meetings. As he is not a formal member of the ARMC or PPCC, that attendance is not

noted in the table.

3 Prue Flacks retired from the Board effective 27 October 2021.

4 Miriam Dean was eleted to the Board effective 27 October 2021.

Annual Report 202273
The risk and

control environment

2. Risk assessment and ratings

– Risk assessment (likelihood and impact)

– Risk ratings (critical, high, medium, low)

5. Annual risk reviews

– Completeness,

accuracy and validity

of principal risks

– Effectiveness of the

risk management

process

1. Risk identification and description

– Risk identification and description

– Recording principal risks

3. Risk mitigations

– Risk responses

– Mitigating controls

– Action plans

4. Regular risk reporting

– Mitigation status

– Risk trends

– Current and potential risks

– Action plan status

Assurance

Management assurance

Independent assurance

(including internal audit,

external audit)

Managing risk

Like all businesses, we are exposed to a range

of risks. Our risk management activities aim

to ensure we identify, prioritise and manage

key risks so we can execute our strategies and

achieve our goals.

Risk management

No business can thrive without taking on risk. Effective risk

management is about informed risk taking and appropriate

and active management of risks.

We seek to understand and respond to our current and

future business environment, and to actively seek and

robustly evaluate opportunities and initiatives which protect

and achieve our business strategies. We strive to understand,

meet and appropriately balance stakeholders’ expectations to

deliver value to shareholders and a sustainable environment

for Chorus in the long term.

Our Board

Our Board is ultimately responsible for risk management

governance:

• Annually setting risk appetite and tolerances and

determining principal risks;

• Participating in discussions concerning elements of risk

including emerging and unforeseen risks;

• Approving and regularly reviewing our Managing Risk Policy

and supporting framework;

• Promoting a culture of proactively managing risk; and

• Through our ARMC, providing risk oversight and monitoring.

Risk appetite

Our risk appetite sets our tolerable levels of risk. It forms

a dynamic link between strategy, target setting and risk

management and sets boundaries for day-to-day decision

making and reporting.

Risk management processes

Our Managing Risk Policy sets out how we manage

our risks, including by:

• Having a single risk management framework;

• Providing the CEO and executive team with discretion to

manage risk within the guidance provided in our framework;

• Balancing the level of control implemented to mitigate

identified risks with our commitment to comply with

external regulation and governance requirements and

Chorus’ value and growth aspirations; and

• Meeting good practice standards for risk management

processes and related governance.

Principal risks

Principal risks are owned by relevant executives.

This promotes integration into operations and executives

planning and a culture of proactive risk management.

Notwithstanding individual ownership, our CEO and executive

hold collective responsibility for considering how risk and

events interrelate and for managing our overall risk profile.

Principal risks are reported to our ARMC quarterly and, if

necessary, also by exception. Principal Risk owners support

the regular reporting from the Head of Risk, Internal Audit

& Compliance by providing updates on the risks they own.

Our ARMC reports to our Board.

Principal risks are assessed with each responsible executive

and collectively with the executive team before being

reported to the ARMC. This allows for constructive challenge

and debate. Underlying risk assessment and monitoring

practices are undertaken by each principal risk owner with

assistance from our Risk, Internal Audit & Compliance team.

Our Board also receives management and other internal

and external reporting over risk positions and our risk

management operation (including from internal audit

plans approved by the ARMC) through our overall

governance framework.

Annual Report 202274
Principal risks are our key risks to the achievement of our

strategy. These are assessed on a risk profile identifying

likelihood of occurrence and potential severity of impact.

Current principal risk categories are identified via a

comprehensive enterprise risk management framework

encompassing financial and non-financial risks.

They include anticipating and responding to:

• Health, safety and wellbeing risks: Working to keep safe the

people we owe duties to.

• Commercial and financial sustainability risks: Maintaining

appropriate capital management and credit settings.

• Core services risks: Core service availability and network

resilience.

• People and skills risks: Ensuring Chorus attains and retains

employees with the capabilities to achieve its strategic

objectives.

• Legal, regulatory and contractual risks: Working within the

regulatory and legal environment.

• Stakeholder and customer confidence / reputation risks:

Attaining and retaining a positive reputation with key

stakeholders and customers.

• Innovation risks: Identify and pursue innovation and

opportunities that will enhance Chorus.

Our risk management framework has also been applied to

our climate change risks (see our Sustainability Report).

In addition to Principal Risks, the Chorus Board or ARMC

regularly receive updates on, and discuss with the Executive:

• Unforeseen risks which are 'black swan' events which

have not been otherwise identified through normal risk

processes;

• Emerging risks which are risks that are known to some

degree but are not likely to materialise or have an impact in

the near term;

• Business unit risks which are risks to the achievement of

functional area strategies. The risks are managed at the

business unit level and reported to the ARMC if out of risk

tolerance level.

Internal audit

We operate a co-sourced internal audit model with our Head

of Risk, Internal Audit & Compliance and her team supported

by external advisors PricewaterhouseCoopers to provide

additional resource and specialist expertise as required.

The responsibilities of our internal audit function include:

• Assisting our ARMC and Board in their assessment of

internal controls and risk management;

• Developing an internal audit plan for review and approval

by the ARMC each year;

• Executing the plan and reporting progress against it,

significant changes, results and issues identified; and

• Escalating issues as appropriate (including to our ARMC

and/or Board chairs).

Our executive team and ARMC monitor key outstanding

internal audit issues and recommendations as part of regular

reporting and review, including the timeliness of resolution.

Our ARMC has direct and unrestricted access to our internal

audit function, including meeting them without management.

Our Head of Risk, Internal Audit & Compliance has a

management reporting line to our Chief Corporate Officer

& General Counsel and a direct reporting line to our ARMC,

attending every ARMC meeting.

Our ARMC reviews the remuneration and incentive

arrangements of our Head of Risk, Internal Audit &

Compliance and our Risk & Assurance Manager each year.

External auditor

Our Board and ARMC monitor the ongoing independence

and quality of our external auditor (KPMG). Our ARMC also

meets with our external auditor without management present

at least once per year.

Our ARMC charter and External Auditor Independence Policy

amongst other things:

• Prohibit the provision of certain non-audit services by our

external auditor;

• Require ARMC approval of all audit and permitted

non-audit services;

• Require our client services partner and lead/engagement

partner to be rotated every five years (with a five year

cooling off period) and other audit partners to be rotated

every seven years (with a two year cooling off period);

• Require our ARMC to review our external auditor’s fees half

yearly (including the ratio of fees for audit vs. non-audit

services); and

• Impose restrictions on the employment of former external

audit personnel.

The non-audit services undertaken by our external auditor

KPMG in the year to 30 June 2022 are set out in note 10 of

the financial statements in this report. Those services were

provided in accordance with our ARMC charter and External

Auditor Independence Policy and did not affect KPMG’s

independence, including because:

• They were approved only where we were satisfied the

services would not compromise KPMG’s independence; and

• They did not involve KPMG acting in a managerial or

decision-making capacity.

KPMG confirm their independence via independence

declarations every six months.

Our external auditors attend our ASM each year.

Annual Report 202275
Codes of ethics

Directors and employees are expected to act honestly and

with high standards of personal integrity. Codes of ethics

for our directors and employees set the expected minimum

standards for professional conduct. These codes facilitate

behaviours and decisions that are consistent with our values,

business goals and legal and policy obligations, including in

respect of:

• Conflicts of interest;

• Gifts and personal benefits;

• Anti-bribery and corruption;

• Use of corporate property, opportunities and information;

• Confidentiality;

• Compliance with laws and policies; and

• Reporting unethical behaviour.

We have communicated our codes of ethics and provided

annual training to our directors and employees. Our people

are also encouraged to report any unethical behaviour,

including quarterly reporting of any potential conflicts.

This process is subject to internal audit. All reported breaches

are investigated.

Trading in Chorus securities

All trading in Chorus securities by directors and employees

must be in accordance with our Securities Trading Policy.

That policy prohibits trading in Chorus securities while in

possession of inside information and requires, amongst other

things:

• Directors to notify, and obtain consent from, the chair (or

in the chair’s case, the ARMC chair) before trading; and

• Employees identified as potentially coming across market

sensitive information in the course of their employment

(“restricted persons”), to obtain consent from our Chief

Corporate Officer & General Counsel (or in our Chief

Corporate Officer & General Counsel’s case, our Board

chair) before trading.

Trading in Chorus shares or NZX listed bonds by directors is

disclosed to our Board, the NZX and ASX. Trading by “senior

managers” is disclosed to the NZX.

Market disclosures

We are committed to providing timely, factual and accurate

information to the market consistent with our legal and

regulatory obligations.

We have a Board approved Disclosure Policy and a CEO

approved Market Disclosure Policy setting out our disclosure

practices and processes in more detail.

Our disclosure policies are designed to ensure:

• Roles of directors, executives and employees are clearly

set out.

• Appropriate reporting and escalation mechanisms

are established.

• There are robust and documented confidentiality protocols

in place where appropriate.

• Only authorised spokespersons comment publicly, within

the bounds of information which is either already publicly

known or non-material.

Our approach to tax

We take our tax obligations seriously and work closely with

Inland Revenue to ensure we meet our tax obligations.

We obtain external advice and Inland Revenue’s views

(through informal correspondence, determinations or rulings)

in respect of unusual or material transactions.

As we operate only in New Zealand all our tax is paid in

New Zealand at the prevailing corporate tax rate (currently

28%). We have paid all taxes we owe and all tax compliance

obligations are up to date.

Acting ethically

Annual Report 202276
We are committed to fostering constructive and open

relationships with shareholders:

• Communicating effectively with them;

• Giving ready access to balanced and understandable

information;

• Making it easy for shareholders to participate in general

meetings; and

• Maintaining an up to date website providing information

about our business.

Our investor relations programme is designed to further

facilitate two-way communication with shareholders, provide

them and other market participants with an understanding

of our business, governance and performance and an

opportunity to express their views. As part of this programme

we enable investors and other interested parties to ask

questions and obtain information. We meet with investors

and analysts and undertake formal investor presentations.

Our annual and half year results presentations are made

available to all investors via webcast.

Until 2020 Chorus has held annual meetings in a main

centre and webcast to enable shareholders to view and hear

proceedings online.


Due to concerns about the uncertain COVID-19 environment

and the potential health risks for our shareholders, we chose

to hold the 2020 and 2021 ASMs as virtual meetings. Voting

and the asking of questions was facilitated electronically.

At the time of this Annual Report, the Board has indicated

that the 2022 ASM is likely to be a hybrid meeting.

We enable shareholders to vote by proxy ahead of meetings

without having to physically attend or participate in those

meetings and adopt the one share one vote principle,

conducting voting at shareholder meetings by poll.

We consider that shareholders should be entitled to vote on

decisions which would change the essential nature of our

business.

Shareholders are also able to ask questions of, and express

their views in respect of, our Board, management and

auditors (including via appointed proxies) at and before

annual meetings.

We encourage shareholders to communicate with us and our

share registrar electronically, including by providing email

communication channels and online contact details and

instructions on our website.

Shareholder

engagement

Annual Report 202277
Remuneration

and performance

Our remuneration model

Our remuneration model is designed to enable the

achievement of our strategy, whilst ensuring that

remuneration outcomes are aligned with employee

and shareholder interests.

Remuneration is governed through the Board and assisted

by the PPCC. The PPCC supports the Board to fulfil their

remuneration obligation by overseeing our remunerating

strategy and policy.

Our remuneration policy is designed around six guiding

principles:

Figure 14:

Our remuneration policy is designed around six guiding principles:

1

2

3

4

5

6

Fair to all – employees and shareholders, sharing

in the success of Chorus.

Supports a Performance focussed culture.

Valued by our people.

Simple to understand and administrate.

Market — aligned with our competitors.

Point of difference — how we know it is Chorus.

Commitment to pay equity and alignment with our

shareholders’ expectations.

Rewards aligned with performance.

We have a diverse workforce and aim to provide

an appropriate suite of rewards that provide value,

now and in the future.

Simplicity promotes understanding,

clarity and perceptions of fairness.

We ensure we are not over or underpaying our people through

robust market analysis that guides our decisions on remuneration.

Supports Chorus’ strategy, values, purpose and employee

value proposition.

Remuneration principles What does this mean?

There were no material changes to Chorus’ remuneration

strategy or policy in FY22.

The CEO and members of the executive leadership team have

the potential to earn a long term incentive (LTI) and short term

incentive (STI). Both STI and LTI are deemed at risk because the

outcome is determined by performance against a combination

of pre-determined financial and non-financial objectives.

Fixed remuneration

Fixed remuneration (not at risk) consists of base salary and

other benefits including KiwiSaver. Fixed remuneration

is adjusted each year based on data from independent

remuneration specialists. Employees’ fixed remuneration is

based on a matrix of their own performance and their current

position when compared to the market.

Short term incentive

Senior employees were invited to participate in the FY22 STI

scheme. The FY22 STIs are at risk component payments, that

are set as a percentage of fixed remuneration, from 15% to

30% based on the complexity of the role (the CEO’s STI is a

higher percentage of fixed remuneration as set out later in

this report). STI payments are determined following a review

of company and individual performance and paid out at a

multiplier of between 0x and 1.25x for the CEO and


executive leadership team, and between 0x and 1.4x for all

other employees.

Company performance goals are set and reviewed annually

by our Board to align with shareholder value. A strong

emphasis on the customer experience continued to be a

feature for the FY22 STI measures.

Annual Report 202278
The Board has agreed the FY23 STI scheme will have similar

focus areas and weightings as the FY22 scheme. However,

with fibre uptake now at almost 70% and installations

expected to slow, fibre connections will be replaced by a

revenue growth target.

Fundamental to the Chorus STI structure is a gateway goal.

The philosophy of the gateway goal is to provide a preliminary

threshold of financial success and affordability, before any

other measures can be considered for potential STI payments.

If the gateway goal is not achieved, then no STI is payable

Individual performance goals for all employees are tailored

to their role, with 70% of the goals based on what they

achieve and 30% based on how they perform their role.

The STI component is based on performance against both

key financial and non-financial measures and the STI bonus

is at the ultimate discretion of the Board. Some of the

non-financial measures include targets associated with health

and safety, overall team engagement scores (including both

D&I and Health and Wellbeing scores), and gender balance

and mix of teams.

As an example of how the STI is calculated, an employee with

fixed remuneration of $100,000 and an STI element of 15%

may receive between $0 and $29,400 depending on the level

of company performance (0 to 1.4x multiplier) multiplied by

their individual performance (0 to 1.4x multiplier).

Long term incentives

We offer an executive LTI share scheme to reward and retain

key executives. The LTIs are an at risk payment designed

to align the interests of executives and shareholders and

encourage longer term decision making.

The LTI is described in more detail in Note 16 of the financial

statements on page 51.

To further align executive interests with those of shareholders,

a minimum shareholding policy was introduced in 2019.

The policy prohibits executives from selling shares received

under the new LTI, unless the executive holds the equivalent

of at least 25% of their after tax base remuneration in Chorus

shares (or 33% for the CEO).

The Board commissioned an independent review to consider

Chorus’ current LTI scheme following the implementation

of the new regulatory framework. The independent review

considered the approach taken by other regulated utilities

and confirmed that the structure of the current scheme

remains fit for purpose with our remuneration policy. The

LTI scheme is an absolute rather than a relative return based

scheme. To reflect the regulated WACC set for Chorus’

fibre assets, a blended total shareholder return rate has

been adopted. This incorporates a weighted cost of equity

calculation, proportional to the regulated versus non-

regulated components of the business and based on relative

enterprise value. A 0.75% stretch percentage is added to the

weighted cost of equity calculation to determine the three-

year performance hurdle.

Measures% of target achieved

EBITDA: gateway hurdle of $618.5m EBITDA. Year end target

aligned with objective of modest EBITDA growth.

Exceeded target

Customer experience – fibre fault restoration: measured by

consumers’ scores (target of 8.1 over three months to March)

Exceeded target

Customer experience – intact fibre connection: measured by

consumers’ scores (target of 7.7 over three months to 30 June)

Did not meet target

Total Fibre connections: based on total connection target of

967,000 at year end.

Did not meet target

Strategy | Regulation | Future Chorus: qualitative assessment

by Board based on long-term business initiatives including the

transition to the new regulatory regime and implementation of a

new operating model (including new field services agreement).

Exceeded target

Figure 15

FY22 STI Goals

20%

20%

10%10%

40%

Annual Report 202279
Chief Executive Officer employment agreement

and remuneration

JB Rousselot’s employment agreement reflects standard

conditions that are appropriate for a senior executive of a

listed New Zealand company. The employment agreement

may be terminated by:

—either he or Chorus giving six months' notice in writing;

—Chorus without notice in the case of serious misconduct,

serious breach (including substantial non-performance) or

other cause justifying summary dismissal; or

—Chorus immediately, if the Board forms the view that

substantial incompatibility and/or irreconcilable differences

have developed with him, or the Board otherwise wishes

to terminate his employment when he is not at fault

(including a redundancy situation or medical incapacity).

Our CEO continues to have a significant portion of his

remuneration linked to performance and at risk. Total

remuneration for our CEO continues to be determined using

a range of external factors, including advice from external

remuneration specialists and is annually reviewed by the

PPCC and Board.

CEO remuneration performance and pay

The scenario chart below demonstrates the elements of the

CEO remuneration design in the year ended 30 June 2022.

0

$ Thousands

FIXEDON-PLANMAXIMUM

4,000

3,000

2,000

1,000

100%57%

43%

43%

57%

Done

BaseAnnual variable

The chart does not include any income from the LTI scheme.

The CEO has received three grants under the LTI scheme

($319,829 in 2019, $412,500 in 2020 and $420,750 in 2021)

that are yet to vest. Those LTI grants are subject to the

performance measures outlined overleaf. The first grant (2019)

is not due to vest until August 2022.

CEO remuneration for FY21 and FY22 was:

Fixed remuneration


Pay for performanceLTITotal remuneration

J B RousselotFY22 1,275,0001 , 147, 5 0 0—2,442,500

J B Rousselot

FY211,250,000768,750—2,018,750

Other benefits paid to JB Rousselot: FY22 Chorus KS Contrib JB Rousselot: $61,355; FY21 Chorus KS Contrib JB Rousselot: $58,845

Five year summary of CEO remuneration:

CEOTotal remuneration

% STI awarded

against maximum

% LTI awarded

against maximum

% LTI replacement

awarded against

maximum

Span of LTI performance

period

J B RousselotFY22$2,442,50067%— — —

FY21$2,018,75047%

1

— — —

FY20

2

$1,425,253 66%— — —

Kate McKenzieFY20

3

$588,325 — — — —

FY19 $2,068,560 53%— ——

FY18 $2,219,475 65%— ——

Mark RatcliffeFY18— —89%—FY15 – FY18

1 Corrected from previously reported number.

2 Pro-rated from start date of 20 November 2019.

3 Pro-rated to end date of 20 December 2019.

Annual Report 202280
The table below outlines the CEO’s STI and LTI schemes for the performance period ending 30 June 2022

1

:

DescriptionPerformance measuresPercentage achieved

STISet at 75% of base remuneration. Based

on key financial and non-financial

performance measures.

• Company performance – see FY22

STI Goals on page 77 for weightings.

• Individual performance – based

on business fundamentals (both

financial and non-financial),

connections, customer experience

and strategic initiatives including D&I.

67%

LTI – 2019Three-year grant made November

2019, equivalent to 33% of base

remuneration.

• Chorus TSR performance over grant

period must exceed 10.35% on an

annualised basis, compounding.

Assessed August 2022

with possible retesting

3


up to August 2023.

LTI – 2020Three-year grant made August

2020, equivalent to 33% of base

remuneration.

• Chorus TSR performance over grant

period must exceed 9.65% on an

annualised basis, compounding.

Assessed August 2023

with possible retesting

3


up to August 2024.

LTI – 2021Three-year grant made August

2021, equivalent to 33% of base

remuneration.

• Chorus TSR performance over grant

period must exceed 6.2%

2

on an

annualised basis, compounding.

Assessed August 2024

with possible retesting

3


up to August 2025.

1 The STI payments for FY22 will be paid in FY23.

2 A blended rate which incorporates a weighted cost of equity calculation proportional to the regulated versus non regulated components of the

business, based on relative Enterprise Value has been used. A 0.75% stretch percentage is added to determine the three-year performance hurdle.

3 If the performance hurdles are not met by the initial vesting date, they are assessed monthly for a period of 12 months (noting the hurdle continues

to increase).

Total Shareholder Return (TSR) performance

30 June

2017

30 June

2018

30 June

2019

30 June

2020

30 June

2022

30 June

2021

Chorus

NZX50

Percentage return

-50.00

0.00

50.00

100.00

150.00

The graph above shows Chorus’ TSR performance against the NZX50 between 30 June 2017 and 30 June 2022.

Annual Report 202281
Executive shareholding

For the year ended 30 June 2022, Chorus executives held

shares in Chorus as shown in the table below.

ExecutiveCurrent

Holdings

1

Shares Eligible

to Vest

2

Andrew Carroll90,74029,310

David Collins–26,143

Ed Hyde16,13723,616

Elaine Campbell14,93021,470

Ewen Powell76,91420,292

JB Rousselot–6 7, 324

Shaun Philp26,93319,030

Tot al225,654 207,185

1 As at 30 June 2022.

2 If the 2019 LTI hurdles are met, the share rights will be converted to

shares in Q2 FY23.

Median Pay Gap

The median pay gap represents the number of times greater

the CEO remuneration is to an employee paid at the median

of all Chorus employees. At 30 June 2022 the CEO’s base

salary at $1,275,000 (on an annualised basis ) was 11.3 times

that of the median employee at $113,000.

The CEO’s total remuneration on an annualised basis and

including STI was 19.7 times the total remuneration of the

median employee including STI at $113,000.

Diversity

Our goal of diverse leadership consists of three focus areas;

gender balance, ethnic mix and pay equity. Our overall

target is a 40:40:20 gender ratio in our people leader

community. Our progress against that target has improved

with 38% women and 62% men in people leadership roles

as at 30 June 2022, compared to 36% women and 64% men

in June 2021. Our Māori and Pasifika employee population

has increased from 5% to 8%, but continues to be under-

represented when compared to the New Zealand population.

Diverse leadership remains a priority that we continue to

work towards and a refreshed Diversity, Equity and Inclusion

strategy will be implemented in August 2022. We had

four male and three female directors at 30 June 2022

(30 June 2021: four male and three female directors).

Our executive (officers or senior managers) comprising our

CEO and his leadership team had six males and one female at

30 June 2022 (30 June 2021: six males and one female).

Based on its annual review of our progress against our

measurable diversity metrics and objectives, our Board has

asked for greater progress towards achieving our Diversity,

Equity and Inclusion (DEI) goals. They acknowledge that our

new DEI strategy, due to be delivered in August 2022, with

refreshed objectives will go a long way to helping us achieve

that ambition.

Pay equity

We continue to monitor and report on remuneration

outcomes by gender to ensure pay equity at Chorus.

As a part of the annual remuneration review process, we

conducted gender pay equity analysis for like positions.

This analysis identified that there are no indications of gender

bias across similar positions.

At Chorus, the gender pay gap is calculated and reported

on via two different methods. The first is at a total company

level, comparing the median hourly rate for women to the

median hourly rate of men – irrespective of role. By this

measure, as of 30 April 2022, the median, gender pay gap

was an aggregate total of -19.1%, compared to -20.5% in

the same period last year. This gap primarily reflects women

making up a larger proportion of our junior roles. Addressing

this structural role gap requires a longer-term shift in which

roles we attract women into and a continued focus on

ensuring more women move into leadership roles.

The second method is by career level, comparing the median

hourly rate for women to the median hourly rate for men,

across each of Chorus’ nine career levels (salary bands).

By career level our target is to have a pay gap no greater than

-2%. Significant improvements have been made and Chorus

has achieved our target in eight of the nine career levels.

In six of the nine career levels, on average females are paid

higher than males.

Figure 16

Gender by role three year review

20%

40%

60%

80%

100%

0

PEOPLE


LEADERS


2022

62

64

38

36

PEOPLE


LEADERS


2021

PEOPLE


LEADERS


2020

DIRECTORS

2021

DIRECTORS

2020

62

38

DIRECTORS


2022

5757

4343

EXECUTIVE


2021

78

22

EXECUTIVE


2020

EXECUTIVE


2022

8686

1414

ALL


CHORUS


2020

ALL


CHORUS


2022

58

42

ALL


CHORUS


2021

5959

4141

60

40

Annual Report 202282
As part of our ongoing commitment to eradicate gender pay

gap, Chorus supported a March 2022 initiative, led by the

organisation “Mind The Gap”, calling for Aotearoa companies

to register details of public pay gap reporting. Chorus’ work

and advocacy for reducing gender pay gaps also featured in

Global Women’s gender pay gap campaign.

We’ve committed to report our ethnicity pay gap publicly

once a standard, consistent methodology is determined in

New Zealand.

Managing Performance

Our performance management approach is based on

fostering and rewarding valuable business outcomes.

Our people have performance and development plans which

are regularly reviewed with their people leaders.

Performance plans are developed to connect our people

with our strategy, their functional plans and the connection

with their individual roles. Performance plans include

outcome based objectives, behavioural measures aligned

with our values and an individual development plan.

Formal performance reviews were undertaken for all our

people during the year. As part of this, people leaders sought

feedback and participated in peer review and moderation

sessions, resulting in an overall performance rating and

remuneration recommendations determining an individual’s

total pay (fixed remuneration and variable).

A similar process is undertaken each year for our executive

team, with our CEO making recommendations to our PPCC

for executive team members, and our PPCC leading the

performance review of our CEO, making recommendations

to our Board. These processes are consistent with those

set out in our PPCC charter and allow our Board to provide

input into individual performance outcomes, total reward

approvals (fixed and variable) and development plans.

These processes were all undertaken in the year ended

30 June 2022.

Employee remuneration range during the year

ended 30 June 2022

The table below shows the number of employees and former

employees who received remuneration and other benefits

in excess of $100,000 during the year ended 30 June 2022.

This includes STI and LTI paid during FY22, as well as other

benefits such as insurance and a broadband concession.

During the year, certain employees received contributions

towards membership of the Marram Trust (a community

healthcare and holiday accommodation provider), received

contributions toward their Government Superannuation Fund

(a legacy benefit provided to a small number of employees)

and, if a member, received contributions of 3% of gross

earnings towards their KiwiSaver accounts. These amounts

are not included in these remuneration figures. Any benefits

received by employees that do not have an attributable value

are also excluded.

The remuneration paid to, and other benefits received by,

JB Rousselot in his capacity as CEO are detailed on pages

78 to 81, and are excluded from the table below.

The current Living Wage is $22.75 per hour. Chorus does not

have any permanent employee earning less than the current

living wage.

Remuneration range $ (Gross)

Number of employees in the year

ended 30 June 2022

Actual PaymentREM + LTI + insurance + concession

830,001 to 840,0001

660,001 to 670,0001

650,001 to 660,0001

630,001 to 640,0001

570,001 to 580,0001

560,001 to 570,0001

370,001 to 380,0001

360,001 to 370,0001

340,001 to 350,0002

330,001 to 340,0001

320,001 to 330,0005

310,001 to 320,0001

300,001 to 310,0002

280,001 to 290,0004

270,001 to 280,0004

260,001 to 270,0005

250,001 to 260,0001

240,001 to 250,0005

230,001 to 240,0002

220,001 to 230,00010

210,001 to 220,00013

200,001 to 210,00019

190,001 to 200,00019

180,001 to 190,00019

170,001 to 180,00015

160,001 to 170,00024

150,001 to 160,00038

140,001 to 150,00042

130,001 to 140,00048

120,001 to 130,00058

110,001 to 120,00064

100,000 to 110,00060

G ran d Tot al469

Annual Report 202283
Director remuneration

Fee structure

Total remuneration available to directors (in their capacity as such) in the year ended 30 June 2022 was fixed at our

2019 annual shareholders’ meeting at $1,169,042.

Annual fee structureYear ended 30 June 2022 $Year ended 30 June 2021 $

Board fees:

Board chair223,650223,650

Non-executive director114,000114,000

Board committee fees:

Audit and Risk Management Committee

Chair32,60032,600

Member16,30016,300

People, Performance and Culture Committee

Chair22,90022,900

Member11,75011,750

Nominations and Corporate Governance Committee

Chair

––

Member8,8808,880

Regulatory Sub-Committee

Chair

––

Member2,400–

Notes:

1 The Board chair receives Board chair fees only. Other directors receive committee fees in addition to their Board fees. A fee of $16,720 is available

for the chair of the NCGC as part of the fee structure, but is not currently payable as the Board chair is also NCGC chair.

2 Directors do not participate in a bonus or profit-sharing plan, do not receive compensation in share options, and do not have superannuation or any

other scheme entitlements or retirement benefits.

3 Directors are paid $2,400 per meeting of the Regulatory Sub-Committee. The Regulatory Sub-Committee meets on an ad-hoc basis.

4 Directors may be paid an additional daily rate of $2,400 for additional work as determined and approved by our chair and where the payment is

within the total fee pool available. There were no such fees paid in the year to 30 June 2022. There was also no increase in director and committee

base fees in the year to 30 June 2022.

Fees paid to Directors (in their capacity as such) in the year ended 30 June 2022

DirectorTotal fees $ Board feesARMCPPCCNCGC

Regulatory

Sub-Committee

Patrick Strange

223,650223,650––––

Murray Jordan144,100114,000–22,900–7, 20 0

Prue Flacks 43,40236,751–3,7882,863–

Mark Cross

162,680114,00032,600–8,8807, 20 0

Jack Matthews 1 3 7, 5 0 0114,00016,300––7, 20 0

Sue Bailey132,950114,000–11,750–7, 20 0

Kate Jorgensen143,527114,00016,300–6,0277, 20 0

Miriam Dean

92,5557 7, 3 7 9–7,976–7, 20 0

1,080,3649 07, 78 065,20046,4141 7, 7 7043,200

Notes:

1 Amounts are gross and exclude GST (where applicable).

2 Prue Flacks retired as a director effective 27 October 2021.

3 Directors did not receive any fees or other benefits for additional work during the year ended 30 June 2022.

4 Directors are entitled to be reimbursed for travel and incidental expenses incurred in performance of their duties in addition to the above fees.

5 The total fee pool available to directors is $1,169,042.

Fee structure from 1 July 2022

Our PPCC reviews non-executive director remuneration annually based on criteria developed by that committee. Based on

that committee’s recommendation the Board has determined not to change Board fees for the year from 1 July 2022.

Annual Report 202284
Disclosures

Group structure

As at 30 June 2022, Chorus Limited has two wholly owned

subsidiaries: Chorus New Zealand Limited (CNZL) and Chorus

LTI Trustee Limited (CLTL).

Chorus Limited

Chorus New Zealand LimitedChorus LTI Trustee Limited

Chorus Limited is the entity listed on the NZX and ASX

1

. It is

also the borrowing entity under the group’s main financing

arrangements and the entity which has partnered with the

Crown for the UFB build.

CNZL undertakes (and is the contracting entity for) Chorus’

operating activities and is the guarantor of Chorus Limited’s

borrowing. CNZL also employs all Chorus people. CNZL has

its own constitution but its Board is the same as the Chorus

Limited Board.

CLTL was incorporated in December 2014 as trustee for

our long term incentive plan. The trust for that LTI scheme

was wound up during the 2022 financial year as Chorus has

transitioned to a new LTI scheme. CLTL was removed from

the Companies Office register on 21 July 2022.

Disclosures in respect of CNZL and CLTL are set out in the

“Subsidiaries” section on page 93.

Indemnities and insurance

Chorus indemnifies directors under our constitution for

liabilities and costs they may incur for their acts or omissions

as directors (including costs and expenses of defending

actions for actual or alleged liability) to the maximum

extent permitted by law. We have also entered into deeds of

indemnity with each director under which:

• Chorus indemnifies the director for liabilities incurred in

their capacity as a director and as officers of other Chorus

companies.

• Directors are permitted to access company records while

directors and after they cease to hold office (subject to

certain conditions).

Deeds of indemnity have also been entered into on similar

terms with certain senior employees for liabilities and costs

they may incur for their acts or omissions as employees,

directors of subsidiaries or as directors of non-Chorus

companies in which Chorus holds interests.

We have a directors’ and officers’ liability insurance policy in

place covering directors and senior employees for liability

arising from their acts or omissions in their capacity as

directors or employees on commercial terms. The policy

does not cover dishonest, fraudulent, malicious or wilful acts

or omissions.

Director change

Prue Flacks resigned as director effective 27 October 2021.

Miriam Dean was appointed as a director at the 2021 ASM

on 27 October 2021.

Notes:

1 Chorus Limited is no longer listed on Luxembourg stock exchange following repayments of our GBP 260 million bonds in April, 2020

Annual Report 202285
Director interests and trading

As at 30 June 2022, directors had a relevant interest (as defined in the Financial Markets Conduct Act 2013)

in approximately 0.059% of shares as follows:

Current Directors

Interest as at 30 June 2022Transactions during the reporting period

DirectorSharesInterestNumber

of shares

Nature of transactionConsiderationDate

Patrick Strange51,000Beneficial owner as

beneficiary of Three Kings

Trust

––––

Mark Cross30,156Beneficial owner as

beneficiary of Alpha

Investment Trust; power to

exercise voting rights and

acquire/dispose of financial

products as director of

trustee.

596Acquisition of shares on

reinvestment of dividends

under Chorus’ dividend

reinvestment plan

$3,915.7212 October 2021

526Reinvestment Plan$3,859.2012 April 2022

Murray Jordan121,767Registered holder and

beneficial owner of ordinary

shares as trustee and

beneficiary of Endeavour

Trust

2,408Acquisition of shares on

reinvestment of dividends

under Chorus’ Dividend

Reinvestment Plan

$15,820.5612 October 2021

2,124Reinvestment Plan$15,583.5712 April 2022

Jack Matthews19,521Registered holder and

beneficial owner

7, 5 0 0On market acquisition$50,850.0027 August 2021

386Acquisition of shares on

reinvestment of dividends

under Chorus’ Dividend

Reinvestment Plan

$2,536.0212 October 2021

340Reinvestment Plan$2,494.5412 April 2022

Sue Bailey30,000Registered holder and

beneficial owner

5,000On market acquisition$38,190.3623 February 2022

Kate Jorgensen12,975Registered holder and

beneficial owner

6,738On market acquisition$43,438.5712 October 2021

Annual Report 202286
As at 30 June 2022, directors had a relevant interest (as defined in the Financial Markets Conduct Act 2013)

in approximately 0.092% of Chorus’ NZX bonds maturing December 2028 as follows:

Interest as at 30 June 2022Transactions during the reporting period

DirectorBondsInterestNumber

of bonds

Nature of transactionConsiderationDate

Patrick Strange340,000Beneficial owner

as beneficiary of

Three Kings Trust

––––

Murray Jordan100,000Registered holder and

beneficial owner as

trustee and beneficiary

of Endeavour Trust

––––

Miriam Dean20,000Registered holder and

beneficial owner as

trustee and beneficiary

of the Miriam Dean Trust

––––

Changes in Director interests

Mark CrossBecame a board member of ACC and Chair of the ACC Investment Committee

1

. Retired as director of Z Energy

Limited and Z Energy 2015 Limited.

2

Prue FlacksRetired as director of Chorus Limited,


Chorus New Zealand Limited and Chorus LTI Trustee Limited.

3

Murray JordanRetired as a director of Sky City Entertainment Group Limited

4

. Retired as a director of Chorus LTI Trustee Limited.

5

Jack MatthewsRetired as a director of Mediaworks Finance Limited, Mediaworks Holdings Limited, Mediaworks Investments

Limited, Mediaworks Kiwi Radio Limited, Mediaworks Outdoor Limited, Mediaworks Outdoor Holdings Limited,

Mediaworks Radio Limited, Mediaworks TV Limited and MW NZ Bureau Limited.

6

Sue BaileyRetired as a director for Chorus LTI Trustee Limited.

7


Miriam DeanDirector of Banking Ombudsman Scheme Limited, Ōtakaro Limited, REINZ Limited

8

and appointed to

Gas Rulings Panel.

9

Patrick StrangeNone

Kate JorgensenNone

Notes:

1 From 1 January 2022.

2 From 10 May 2022.

3 From 27 October 2021.

4 From 26 August 2021.

5 From 21 July 2022.

6 From 13 August 2021.

7 From 21 July 2022.

8 From 28 October 2021.

9 From 20 May 2022.

Annual Report 202287
Director restrictions

No person who is an ‘associated person’ of a

telecommunications services provider in New Zealand

may be appointed or hold office as a director. NZX has

granted a waiver to allow this restriction to be included

in our constitution.

Securities and security holders

Ordinary shares

Chorus Limited’s shares are quoted on the NZX and on

the ASX and trade under the ‘CNU’ ticker. There were

446,512,440 ordinary shares on issue at 30 June 2022.

Each share confers on its holder the right to attend and vote

at a shareholder meeting (including the right to cast one vote

on a poll on any resolution).

Constitutional ownership restrictions

As part of the establishment of Chorus we inherited an

obligation to obtain Crown approval prior to any person:

• Having a relevant interest in 10% or more of our shares; or

• Other than a New Zealand national, having a relevant

interest in more than 49.9% of our shares.

On each request the Crown has provided approval, currently:

• L1 Capital Pty Ltd can hold a relevant interest in up to

15% of our shares.

• AMP Capital Holdings Limited can hold a relevant interest

in up to 15% of our shares.

If our Board or the Crown determines there are reasonable

grounds for believing a person has a relevant interest in our

shares in excess of the ownership restrictions, our Board

may, after following certain procedures, prohibit the exercise

of voting rights (in which case the voting rights vest in our

chair) and may force the sale of shares. Our Board may also

decline to register a transfer of shares if it reasonably believes

the transfer would breach the ownership restrictions.

NZX has granted waivers allowing our constitution to include

the power of forfeiture, the restrictions on transferability

of shares and our Board’s power to prohibit the exercise of

voting rights relating to these ownership restrictions. ASX

has also granted a waiver in respect of the refusal to register

a transfer of shares which is or may be in breach of the

ownership restrictions.

Takeovers protocol

We have established a takeovers protocol setting out

the procedure to be followed if there is a takeover offer,

including managing communications between insiders

and the bidder and engagement of an independent

adviser. The protocol includes the option of establishing

an independent takeover committee, and the likely

composition and implementation of that committee.

Shareholder distribution as at 30 June 2022

HoldingNumber of holders% of holdersTotal number of

shares held

% of shares issued

1 to 999

10,69351.82%4,389,2030.98%

1,000 to 4,9996,59831.97%15,442,8423.46%

5,000 to 9,9991,8869.14%12,536,3932.81%

10,000 to 99,9991,3906.74%28,720,1896.43%

100,000 and over690.33%385,423,81386.32%

Tot al20,636100%446,512,440100%

Substantial holders

We have received substantial product holder notices from shareholders as follows:

Notices received as at 30 June 2022

1

Number of

ordinary shares held

% of shares on issue

L1 Capital Pty Ltd36,464,7948.16%

UniSuper Limited28,785,8746.45%

Mitsubishi UFJ Financial Group, Inc22,331,3195.00%

1. Notices received as at 30 June 2022.

Annual Report 202288
Twenty largest shareholders as at 30 June 2022

RankHolder nameHolding%

1JP Morgan Nominees Australia Limited33,406,0437. 4 8

2HSBC Custody Nominees (Australia) Limited32,035,4077. 1 7

3Citicorp Nominees Pty Limited32,026, 3747. 1 7

4BNP Paribas Nominees Pty Ltd <Agency Lending DRP A/C>31,306,4477.01

5Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>*29,075,0756.51

6HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>*20,370,3964.56

7HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD <HKBN45>*17,059,4293.82

8JPMorgan Chase Bank NA NZ Branch-Segregated Clients Acct – NZCSD <CHAM24>*14,321,8113.21

9Accident Compensation Corporation – NZCSD <ACCI40>*13,275,4792.97

10BNP Paribas Nominees (NZ) Limited – NZCSD <BPSS40>*13,250,4842.97

11National Nominees Limited11,826,0462.65

12HSBC Custody Nominees (Australia) Limited <GSCO ECA A/C>11,765,9512.64

13Forsyth Barr Custodians Limited <1-Custody>9, 707,6 0 82.17

14ANZ Wholesale Australasian Share Fund – NZCSD <PNAS90>*8,334,8611.87

15JBWere (NZ) Nominees Limited <NZ Resident A/C>8 , 0 97, 7021.81

16New Zealand Depository Nominee Limited <A/C 1 Cash Account>7,931,9861.78

17Custodial Services Limited <A/C 4>6,346,6741.42

18BNP Paribas Noms Pty Ltd <DRP>6,090,1971.36

19Generate Kiwisaver Public Trust Nominees Limited <NZCSD> <NZPT44>*5,853,4551.31

20HSBC Custody Nominees (Australia) Limited <GSI EDA A/C>5,375,2621.20

* Held through New Zealand Central Securities Depository Limited (NZCSD). NZCSD provides a custodial service that allows electronic trading of securities

by its members. As at 30 June 2022, 150,163,268 Chorus ordinary shares (or 33.63% of the ordinary shares on issue) were held through NZCSD.

Twenty largest bondholders (December 2027) as at 30 June 2022

RankHolder nameHolding%

1Custodial Services Limited <A/C 4>54,429,00027. 2 1

2BNP Paribas Nominees (NZ) Limited – NZCSD <BPSS40>*30,453,00015.23

3FNZ Custodians Limited22,869,00011.43

4Forsyth Barr Custodians Limited <1-CUSTODY>18,452,0009.23

5Mint Nominees Limited – NZCSD <NZP440>*9,500,0004.75

6HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90*>8,600,0004.30

7PIN Twenty Limited <Kintyre A/C>7,000,0003.50

8National Nominees Limited – NZCSD <NNLZ90>*5,000,0002.50

9ANZ Fixed Interest Fund – NZCSD <PNLI90>*4,500,0002.25

9NZPT Custodians (Grosvenor) Limited – NZCSD <NZPG40>*4,500,0002.25

11Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>*3,150,0001.58

12ANZ Wholesale NZ Fixed Interest Fund – NZCSD*2,999,0001.50

13FNZ Custodians Limited <DTA Non Resident A/C>2,903,0001.45

14Risk Reinsurance Limited2,865,0001.43

15Investment Custodial Services Limited <A/C C>2,255,0001.13

16TEA Custodians Limited Client Property Trust Account – NZCSD <TEAC40>*2,250,0001.13

17JBWere (NZ) Nominees Limited <NZ Resident A/C>2,232,0001.12

18Forsyth Barr Custodians Limited <Account 1 E>1,212,0000.61

19BNP Paribas Nominees (NZ) Limited – NZCSD <COGN40>*900,0000.45

20Forsyth Barr Custodians Limited <A/C 1 NRLAIL>813,0000.41

Annual Report 202289
Twenty largest bondholders (December 2028) as at 30 June 2022

RankHolder nameHolding%

1Custodial Services Limited <A/C 4>94,945,00018.99

2Forsyth Barr Custodians Limited <1-CUSTODY>70,828,00014.17

3JBWere (NZ) Nominees Limited <NZ RESIDENT A/C>43,977,0008.80

4ANZ Wholesale NZ Fixed Interest Fund – NZCSD*39,268,0007. 8 5

5Hobson Wealth Custodian Limited <Resident Cash Account>34,204,0006.84

6HSBC Nominees (New Zealand) Limited O/A Euroclear Bank – NZCSD <HKBN95>*30,279,0006.06

7FNZ Custodians Limited24,021,0004.80

8BNP Paribas Nominees (NZ) Limited – NZCSD <COGN40>*20,527,0004.11

9JBWere (NZ) Nominees Limited <RES INST A/C>15,000,0003.00

10Generate Kiwisaver Public Trust Nominees Limited <NZCSD> <NZPT44>*6,809,0001.36

11Forsyth Barr Custodians Limited <Account 1 E>6,763,0001.35

12TEA Custodians Limited Client Property Trust Account – NZCSD <TEAC40>*4,739,0000.95

13JBWere (NZ) Nominees Limited <44625 A/C>4,600,0000.92

14HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD <HKBN45>*4,250,0000.85

15JBWere (NZ) Nominees Limited <44626 A/C>4,000,0000.80

16ANZ Custodial Services New Zealand Limited – NZCSD <PBNK90>*3,779,0000.76

17ANZ Fixed Interest Fund – NZCSD <PNLI90>*3,735,0000.75

18RGTKMT Investments Limited3,000,0000.60

19Mint Nominees Limited – NZCSD <NZP440>*2,977,0000.60

20Investment Custodial Services Limited <A/C C>2,740,0000.55

* Held through New Zealand Central Securities Depository Limited (NZCSD).

Twenty largest bondholders (December 2030) as at 30 June 2022

RankHolder nameHolding%

1Accident Compensation Corporation – NZCSD <ACCI40>*100,500,00050.25

2ANZ Fixed Interest Fund – NZCSD <PNLI90>*23,513,00011.76

3Custodial Services Limited <A/C 4>14,934,0007. 47

4ANZ Bank New Zealand Limited – NZCSD <NBNZ40>*10,601,0005.30

5Queen Street Nominees ACF Pie Funds – NZCSD*7,000,0003.50

6BNP Paribas Nominees (NZ) Limited – NZCSD <COGN40>*6,230,0003.12

7HSBC Nominees (New Zealand) Limited O/A Euroclear Bank – NZCSD <HKBN95>*5,000,0002.50

8HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>*4,690,0002.35

9Forsyth Barr Custodians Limited <1-CUSTODY>4,501,0002.25

10FNZ Custodians Limited4,001,0002.00

11ANZ Wholesale NZ Fixed Interest Fund – NZCSD*3,735,0001.87

12Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>*2,500,0001.25

13Forsyth Barr Custodians Limited <Account 1 E>1,138,0000.57

14Hobson Wealth Custodian Limited <Resident Cash Account>935,0000.47

15Investment Custodial Services Limited <A/C C>890,0000.45

16Mint Nominees Limited – NZCSD <NZP440>*800,0000.40

17JBWere (NZ) Nominees Limited <NZ Resident A/C>483,0000.24

18Forsyth Barr Custodians Limited <A/C 1 NRLAIL>380,0000.19

19Marianne Mathilde Marie Stoessel360,0000.18

20Westpac Banking Corporate NZ Financial Markets Group – NZCSD <WPAC40>295,0000.15

* Held through New Zealand Central Securities Depository Limited (NZCSD).

Annual Report 202290
Debt listings

Chorus Limited has the following bonds on issue:

• $200 million bonds traded on the NZX debt market

(the NZDX) maturing December 2027;

• $500 million bonds traded on the NZX debt market

maturing December 2028

• $200 million bonds traded on the NZX debt market

maturing December 2030;

• EUR 500 million EMTNs traded on the ASX maturing

October 2023; and

• EUR 300 million EMTNs traded on the ASX, maturing

December 2026.

American depositary receipts

American Depositary Shares, each representing five shares and evidenced by American Depositary Receipts, are not listed

but are traded on the over-the-counter market in the United States under the ticker ‘CHRYY’ with Bank of New York Mellon as

depositary bank. As at 30 June 2022 Chorus had 965,000 ADRs on issue.

NZX bondholder distribution as at 30 June 2022

December 2027 maturity

HoldingNumber of holders% of holdersTotal number of bonds held% of bonds issued

5,000 to 9,999157. 57 %92,0000.05%

10,000 to 99,99913869.7%3,775,0001.89%

100,000 and over4522.73%196,133,00098.06%

Tot al198100%200,000,000100%

December 2028 maturity

HoldingNumber of holders% of holdersTotal number of bonds held% of bonds issued

5,000 to 9,999826.41%500,0000.1%

10,000 to 99,999105882.72%31,662,0006.33%

100,000 and over13910.87%467,838,00093.57%

Tot al1279100%500,000,000100%

December 2030 maturity

HoldingNumber of holders% of holdersTotal number of bonds held% of bonds issued

5,000 to 9,999239.54%152,0000.08%

10,000 to 99,99919580.92%5,177,0002.59%

100,000 and over239.54%194,671,00097. 33%

Tot al241100%200,000,000100%

Unquoted securities

Crown Infrastructure Partners (CIP) Securities

The terms of issue for the CIP1 and CIP2 securities are set out in the subscription agreements between Chorus Limited and CIP.

These terms are summarised in note 6 of our consolidated financial statements and on our website at

www.chorus.co.nz/reports.

SecurityNumber issued in the

year ended 30 June 2022

Total on issue at

30 June 2022

HolderPercentage held

CIP1 equity securities–462,052,071CIP100%

CIP1 debt securities–462,052,071CIP100%

CIP1 equity warrants460,12415,138,187CIP100%

CIP2 equity securities41,659,726306,423,177CIP100%

CIP2 debt securities23,635,01323,635,013CIP100%

Annual Report 202291
Other disclosures

New NZX listing rules

NZX updated its listing rules from 17 June 2022.

NZX waivers

On 28 March 2019 Chorus applied for the continuation of

existing and still required waivers and rulings. On 3 April 2020 a

waiver from NZX listing rule 2.3.2, 4.1.1, 4.1.2, 4.2.1, 4.14, 6.6.1,

8.1.5 and a ruling from NZX on listing rule 4.9.1 were granted.

A summary of all waivers relied on by Chorus in the

12 months ending 30 June 2022 is available on our website

at www.chorus.co.nz/investor-info.

Non-standard designation

NZX has attached a ‘non-standard’ designation to Chorus

Limited because of the ownership restrictions in our

constitution (described above).

ASX disclosures

Chorus Limited and its subsidiaries are incorporated in

New Zealand.

Chorus Limited is not subject to Chapters 6, 6A, 6B and 6C

of the Australian Corporations Act 2001 dealing with the

acquisition of shares (including substantial shareholdings

and takeovers).

Our constitution contains limitations on the acquisition

of securities, as described above.

For the purposes of ASX listing rule 1.15.3 Chorus Limited

continues to comply with the NZX listing rules.

Registration as a foreign company

Chorus Limited has registered with the Australian Securities

and Investments Commission as a foreign company and has

been issued an Australian Registered Body Number (ARBN)

of 152 485 848.

Net tangible assets per security

As at 30 June 2022, consolidated net tangible assets per

share was $1.54 (30 June 2021: $1.55).

Net tangible assets per share is a non-GAAP financial

measure and is not prepared in accordance with NZ IFRS.

Revenue from ordinary activities and net profit

In the year ended 30 June 2022:

• Revenue from ordinary activities increased 1% to

$965 million (30 June 2021: $955 million); and

• Profit from ordinary activities after tax, and net profit,

attributable to shareholders increased 25% to $64 million

(30 June 2021: $51 million)

Subsidiaries

Chorus New Zealand Limited (CNZL)

Directors as at 30 June 2022: Patrick Strange, Mark Cross,

Miriam Dean, Murray Jordan, Jack Matthews, Sue Bailey,

Kate Jorgensen.

Prue Flacks resigned as a director from CNZL during the year

to 30 June 2022.

Current CNZL directors are also Chorus Limited directors

and do not receive any remuneration in their capacity as

CNZL directors.

Chorus LTI Trustee Limited (CLTL)

Directors as at 30 June 2022: Murray Jordan and Sue Bailey.

Current and former directors of CLTL did not receive any

remuneration in their capacity as directors of CLTL. CLTL

was removed (following application by Chorus) from the

Companies Office register on 21 July 2022.

Other subsidiaries

Chorus Limited has no other subsidiaries.

Annual Report 202292
Glossary

Backbone networkFibre cabling and other shared network

elements required either in the common

areas of multi-dwelling units to connect

individual apartments/offices, or to serve

premises located along rights of way.

BackhaulThe portion of the network that links

local exchanges to other exchanges

or retail service provider networks.

BasebandA technology neutral voice input

service that can be bundled with

a broadband product or provided

on a standalone basis.

BoardChorus Limited’s Board of Directors.

Building block

model

A methodology used for regulating

monopoly utilities. Under BBM a

regulated supplier’s allowed revenue

is equal to the sum of the underlying

components or ‘building blocks’,

consisting of the return on capital,

depreciation, operating expenditure and

various other components such as tax.

ChorusChorus Limited and subsidiaries.

CIPCrown Infrastructure Partners,

the Government organisation that

manages New Zealand’s rollout of

Ultra-Fast Broadband infrastructure.

CommissionCommerce Commission –

the independent Crown entity

whose responsibilities include

overseeing the regulation of the

telecommunications sector.

ConstitutionChorus Limited’s Constitution.

Direct fibre accessAlso known as ‘dark’ fibre, a fibre service

that provides a point to point fibre

connection and can be used to deliver

backhaul connections to mobile sites.

DirectorA director of Chorus Limited.

EBITDAEarnings before interest, income tax,

depreciation and amortisation.

EMTNEuropean Medium Term Notes.

FYFinancial year – twelve months

ended 30 June. e.g. FY22 is from

1 July 2021 to 30 June 2022.

GbpsGigabits per second. A measure of

the average rate of data transfer.

GigabitThe equivalent of 1 billion bits. Gigabit

Ethernet provides data transfer rates

of about 1 gigabit per second.

GPONGigabit Passive Optical Network.

ITInformation Technology.

Layer 2The data link layer, including broadband

electronics, within the Open Systems

Interconnection model. Layer 1 is the

physical cables and co-location space.

MbpsMegabits per second – a measure of

the average rate of data transfer.

NZ IFRSInternational Financial Reporting

Standards – the rules that the financial

statements have to be prepared by.

P2PWhere two parties or devices are

connected point-to-point via fibre.

PetabyteOne million gigabytes (GB), which

is a measure of data volume.

RABRegulatory Asset Base refers to

the value of total investment by a

regulated utility in the assets which

will generate revenues over time.

RBIRural Broadband Initiative – refers to

the Government programme to improve

and enhance broadband coverage in

rural areas between 2011 and 2016.

ShareMeans an ordinary share in Chorus.

TSOTelecommunications Services

Obligation – a universal service

obligation under which Chorus

must maintain certain coverage and

service on the copper network.

TSRTotal shareholder return.

UFBUltra-Fast Broadband refers to the

Government programme to build a fibre

to the premises network. UFB1 refers to

the original phase of the rollout to 75% of

New Zealanders. UFB2 and UFB2+ were

subsequent phases announced in 2017.

VDSLVery High Speed Digital Subscriber

Line – a copper-based technology

that provides a better broadband

connection than ADSL.

Annual Report 202293
Disclaimer

This annual report:

• May contain forward looking statements. These statements

are not guarantees or predictions of future performance.

They involve known and unknown risks, uncertainties and

other factors, many of which are beyond Chorus’ control,

and which may cause actual results to differ materially

from those expressed in the statements contained in this

annual report.

• Includes statements relating to past performance.

These should not be regarded as reliable indicators of

future performance.

• Is current at its release date. Except as required by law or

the NZX and ASX listing rules, Chorus is not under any

obligation to update this annual report or the information

in it at any time, whether as a result of new information,

future events or otherwise.

• Contains non-GAAP financial measures, including EBITDA.

These measures may differ from similarly titled measures

used by other companies because they are not defined by

GAAP. Although Chorus considers those measures provide

useful information they should not be used in substitution

for, or isolation of, Chorus’ audited financial statements.

• May contain information from third parties Chorus

believes reliable. However, no representations or

warranties are made as to the accuracy or completeness

of such information.

• Should be read in the wider context of material previously

published by Chorus and released through the NZX and ASX.

• Does not constitute investment advice or an offer or

invitation to purchase Chorus securities.

chorus.co.nz
Directory

Registrars

NEW ZEALAND

Computershare Investor Services Limited

Private Bag 92119, Victoria Street West

Auckland 1142, New Zealand

P: +64 9 488 8777 F: +64 9 488 8787

E: enquiry@computershare.co.nz

investorcentre.com/nz

AUSTRALIA

Computershare Investor Services Pty Limited

GPO Box 3329, Melbourne 3001, Australia

FP: 1 800 501 366 F: +61 3 9473 2500

E: enquiry@computershare.co.nz

investorcentre.com/nz

Registered Offices

NEW ZEALAND

Level 10, 1 Willis Street

Wellington, New Zealand

P: +64 800 600 100

AUSTRALIA

C/– Allens Corporate Services Pty Limited

Level 28, Deutsche Bank Place, 126 Phillip Street,

Sydney, NSW 2000, Australia

P: +61 2 9230 4000

ADR Depository

BNY Mellon Shareowner Services

PO Box 505000, Louisville, KY 40233-5000

United States of America

P: US domestic calls (toll free) 1 888 269 2377

P: International calls +1 201 680 6825

E: shrrelations@cpushareownerservices.com

https://www-us.computershare.com/investor

ARBN 152 485 848

---

Template
Results announcement

(for Equity Security issuer/Equity and Debt Security issuer)

Updated as at 17 October 2019



Results for announcement to the market

Name of issuer Chorus Limited

Reporting Period 12 months to 30 June 2022

Previous Reporting Period 12 months to 30 June 2021

Currency New Zealand Dollars

Amount (000s) Percentage change

Revenue from continuing

operations

$965,000 +1%

Total Revenue $965,000 +1%

Net profit/(loss) from

continuing operations

$64,000 +25%

Total net profit/(loss) $64,000 +25%

Interim/Final Dividend

Amount per Quoted Equity

Security

$0.21000000

Imputed amount per Quoted

Equity Security

$0.00000000

Record Date 13 September 2022

Dividend Payment Date 11 October 2022

Current period Prior comparable period

Net tangible assets per

Quoted Equity Security

$1.54 $1.55

($1.45 reported Aug 21)

A brief explanation of any of

the figures above necessary

to enable the figures to be

understood

This announcement should be read in conjunction with the

attached annual report, audited financial statements for the year

ended 30 June 2022 contained in that report, media release and

investor presentation.

Authority for this announcement

Name of person


authorised

to make this announcement

Andrew Carroll

Chief Financial Officer (acting)

Contact person for this

announcement

Brett Jackson

Investor Relations Manager

Contact phone number +64 4 896 4039

Contact email address Brett.Jackson@chorus.co.nz

Date of release through MAP


22/08/2022


Audited financial statements accompany this announcement.

---

Template
Distribution Notice


Updated as at 18 December 2019




Please note: all cash amounts in this form should be provided to 8 decimal places


Section 1: Issuer information

Name of issuer Chorus Limited

Financial product name/description Ordinary shares

NZX ticker code CNU

ISIN (If unknown, check on NZX

website)

NZCNUE0001S2

Type of distribution

(Please mark with an X in the

relevant box/es)

Full Year X Quarterly

Half Year Special

DRP applies X

Record date 13/09/2022

Ex-Date (one business day before the

Record Date)

12/09/2022

Payment date (and allotment date for

DRP)

11/10/2022

Total monies associated with the

distribution

1


$93,767,612

Source of distribution (for example,

retained earnings)

Retained earnings

Currency NZD

Section 2: Distribution amounts per financial product

Gross distribution

2

$0.21000000

Gross taxable amount

3

$0.21000000

Total cash distribution

4

$0.21000000

Excluded amount (applicable to listed

PIEs)

$0.00000000

Supplementary distribution amount $0.00000000

Section 3: Imputation credits and Resident Withholding Tax

5


Is the distribution imputed Fully imputed

Partial imputation

No imputation


1

Continuous issuers should indicate that this is based on the number of units on issue at the date of the form

2

“Gross distribution” is the total cash distribution plus the amount of imputation credits, per financial product, before the deduction of

Resident Withholding Tax (RWT).

3

“Gross taxable amount” is the gross distribution minus any excluded income.

4

“Total cash distribution” is the cash distribution excluding imputation credits, per financial product, before the deduction of RWT.

This should include any excluded amounts, where applicable to listed PIEs.

5

The imputation credits plus the RWT amount is 33% of the gross taxable amount for the purposes of this form. If the distribution is

fully imputed the imputation credits will be 28% of the gross taxable amount with remaining 5% being RWT. This does not constitute

advice as to whether or not RWT needs to be withheld.

If fully or partially imputed, please
state imputation rate as % applied

6


N/A

Imputation tax credits per financial

product

N/A

Resident Withholding Tax per

financial product

N/A

Section 4: Distribution re-investment plan (if applicable)

DRP % discount (if any)

0%

Start date and end date for

determining market price for DRP

12/09/2022 16/09/2022

Date strike price to be announced (if

not available at this time)

20/09/2022

Specify source of financial products to

be issued under DRP programme

(new issue or to be bought on market)

New Issue

DRP strike price per financial product

$unknown

Last date to submit a participation

notice for this distribution in

accordance with DRP participation

terms

14/09/2022

Section 5: Authority for this announcement

Name of person


authorised to make

this announcement

Andrew Carroll

Chief Financial Officer (acting)

Contact person for this

announcement

Brett Jackson

Investor Relations Manager

Contact phone number

+64 27 488 7808

+64 4 896 4039

Contact email address Brett.Jackson@chorus.co.nz

Date of release through MAP


22/08/2022






6

Calculated as (imputation credits/gross taxable amount) x 100. Fully imputed dividends will be 28% as a % rate applied.

---

Sustainability
Report 2022

This is Chorus’ second Sustainability Report,

reflecting our ambition and commitment

to support Aotearoa in its transition to be

more sustainable.

Connecting

Aotearoa

so that we can

all live, learn,

work and play

Section HeadingConnecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Table of contents
Thriving environment

Respecting the land 13

Enabling a sustainable digital future 14

Emissions Reduction Plan 15

Our footprint – energy, waste, water 16

Sustainable digital futures

Digital inclusion 20

Community engagement 22

Cybersecurity and privacy 23

Thriving people

Health and safety 26

Our people 27

Focus on an Ethical supply chain 36

Code of ethics 37

TCFD appendix

GHG inventory

Glossary

A note from JB Rousselot:

It's time for collaboration

and impact

01

02

11

18

24

38

43

45

Please consider the environment before printing this document. This report has not been independently verified.

Connecting Aotearoa

so that we can all live, learn,

work and play

Materiality assessment 03

Strategy and governance 04

Risk management 06

Our network infrastructure 07

Stakeholder engagement 10

Section Heading1Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playWelcome from JB Rousselot
New Zealanders’ appetite for data has grown 50-fold

over the last decade, with more organisations, services

and people moving online. We’ve built our fibre

network, investing in critical infrastructure to stay ahead

of these growing data needs, unleashing the digital

potential for Aotearoa's communities and businesses.

At the end of 2021, Chorus undertook research

with other fibre companies in Aotearoa, to look at

the emission characteristics of different broadband

networks. What we found is that as fibre speeds increase

there’s little to no increase in emissions.

This research showed that our fibre network is reliable

and future-proofed in terms of speed and data capacity

and provides a low emission technology to keep people

connected with others.

The very nature of Chorus’ business will help other

sectors across Aotearoa transition to a low carbon

economy, through the efficiencies that digitalising can

bring. Enabling more working and studying


from home also brings the potential for lower

commuting emissions.

COVID-19 has accelerated digital adoption, with more

people discovering how to work, learn and connect

online from home. But we need to work hard to ensure

that digital acceleration doesn’t widen the digital divide

and reinforce the multiple barriers to digital inclusion.

Achieving true digital equity will take understanding,

collaboration, and effort – and it’s something that

Chorus is fully committed to.

Over the last year, Chorus has held up a mirror, to look

at our impact more deeply and what more we could

do to contribute towards an equitable, inclusive, and

thriving Aotearoa. Our focus for the year ahead is on

reducing our electricity consumption and optimising

our assets to help reduce our emissions. We’ll also


stay across the climate-related disclosure standards

that are due to be finalised later this year, so we remain

compliant and transparent in the way we report


our progress.

Our new purpose is at the heart of our sustainability

approach, connecting Aotearoa so we can all live, learn,

work and play. We'll do this by championing sustainable

digital futures, and helping our planet and people thrive.

The next decade for Chorus will be one of action,

working together with the industry, the Government,

and other organisations to tackle climate change,

commit to a sustainable future and ensure in a digital

era, no one gets left behind.

The focus on environmental and social impact is growing rapidly as

organisations, communities, and governments recognise that more needs

to happen if we genuinely want both people and the planet to thrive.

It’s time for collaboration and impact

JB Rousselot

Chief Executive

Connecting Aotearoa so that we can all live, learn, work and play2Chorus Sustainability Report 2022
Connecting Aotearoa

so that we can all live,

learn, work and play

Our new purpose is to connect Aotearoa

so that we can all live, learn, work and play.

This means Chorus will innovate and invest

in delivering the best possible services for Aotearoa,

enabling the environmental, economic and societal

transformations ahead of us.

Section Heading3Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playMateriality Assessment
Ethical business practices; diverse and inclusive workplace; health, safety and wellbeing were lower

on the priority list due to stakeholders generally feeling these are business as usual topics that must

be done. Chorus must continue to focus on these areas.

Working with others on digital

inclusion is the dominant way

Chorus can contribute positively to a

sustainable and value-creating society.

Chorus can contribute value by having a resilient and reliable

network that enables the digital economy. However, digital

literacy is equally important for society, and Chorus should

have a role providing the network and helping people know

how to use it.

DIGITAL

INCLUSION

DIGITAL

LITERACY

NETWORK

RELIABILITY

Chorus has a role to champion

the work from home culture and

distributed workforce.

Chorus should know its

environmental impact and

take steps to reduce

any harm.

ENVIRONMENTAL

IMPACT

SMART

COMMUNITIES

AND ECONOMY

Materiality assessment

The end of 2020 saw us working with

Proxima, an external sustainability

consultant, to run internal workshops

and materiality assessments with

external stakeholders to validate our

sustainability approach.

Material topics were developed during the first

stage of our workshops, as participants were

asked to consider how Chorus creates value could

contribute to a flourishing and sustainable future,

that benefits customers, investors, community,

employees and the earth.

These ideas were crafted into concise material

topics that were mapped to the New Zealand

Treasury’s Living Standards Framework, the

Future- Fit Business Benchmark, and the

Sustainable Development Goals as validation.

The topics were further confirmed and refined

with the internal sustainability group to inform our

sustainability strategy.

In early 2022 we conducted stakeholder interviews

and surveys to assist with a refresh of our purpose

and business strategy. The feedback reinforced

that the key topics identified in our 2020

materiality assessment were still relevant.

Stakeholders contacted in 2022 review:

We asked stakeholders to rank this list of material topics in terms of Chorus’ ability to create value.

2

2

3

4

ETHICAL

BUSINESS

PRACTICE

5

DIVERSE AND

INCLUSIVE

WORKPLACE

5

H E A LT H

AND

SAFETY

5

WELLBEING

5

WAVE 1Investors(4)

Board(7)

Executive team(7)

Employee sub-group(n=366)

Public including Small Medium

Businesses

(n=750 consumer, n=400

SME)

WAVE 2Commerce Commission(1)

Government(3)

Enterprise businesses(3)

Retail Service Providers(4)

WAVE 3Local Fibre Companies(2)

Māori Spectrum Group(1)

Crown Infrastructure Partners(1)

Consumer Groups(1)

Section Heading4Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playOur Sustainability Strategy
Our

sustainability

strategy

SUSTAINABLE

DIGITAL FUTURES

TOA HANGARAU

T H R I V I N G

ENVIRONMENT

TE TAIAO PUAWAI

THRIVING

PEOPLE

NGA IWI

WHAI HUA

THE CHALLENGES AND

OUR COMMITMENT TO HELP

ASPIRATIONAL

GOALS

UNITED NATIONS SUSTAINABLE

DEVELOPMENT GOALS

Natural resources are being used up faster than they can regenerate,

and vital environmental systems are being degraded faster than they

can recover. This threatens our standard of living and the wellbeing

of future generations.

WE WILL WORK TO REDUCE CARBON EMISSIONS AND WASTE

TO LANDFILL ACROSS THE CHORUS ECOSYSTEM.

Accelerate our

journey

towards carbon

neutral across the

Chorus ecosystem.

A digital world offers opportunity for Aotearoa.

However inequality may increase if the infrastructure is built

without strengthening the digital capability of individuals,

communities and businesses.

WE WILL PARTNER WITH OTHERS TO HELP CLOSE THE

DIGITAL DIVIDE AND STRENGTHEN DIGITAL CAPABILITY.

Help us all participate

in a positive digital

life; using the most

efficient, fastest, most

reliable broadband.

We are the digital connection backbone for New Zealand, operating

in an industry with constant changes.

We also partner with strategic suppliers who deliver our services on

the ground.

WE WILL CHAMPION SAFE, FAIR AND INCLUSIVE WORKPLACES

ACROSS NEW ZEALAND SO MORE PEOPLE

CAN LEAD FULFILLING AND BALANCED LIVES.

Known leaders in:

• Health & Safety

• Diversity & Inclusion

• Worker Welfare

• Wellbeing & Flexible

working.

Our focus on Sustainability is guided by Kaitiakitanga (environmental guardianship) and Manaakitanga (acts of giving

and caring for). Sustainability is at the heart of Chorus... it’s how we connect Aotearoa so that we can all live, learn, work

and play. It’s Chorus’ contribution to the considerable environmental, economic, and social issues Aotearoa is facing.

Section Heading5Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playSustainability Governance
Strategy and governance

Our Executive team has adopted our sustainability strategy, with endorsement from the Board,

and our three sustainability pillars are integral in our new company strategy for FY23.

One of our directors, Kate Jorgensen, has previously been a

member of the Sustainable Business Council Advisory Board.

Responsibility for implementing the sustainability strategy sits across

our Executive with coordination of the strategy and programmes of

work managed by our Head of Sustainability, reporting to our Chief

Corporate Officer and General Counsel.

Our Sustainability Network supports the sustainability pillars at

an organisational level, with representation drawn from across

a range of business areas. The network meets monthly, to share

best practice with other sustainability professionals. The network

collectively promotes our sustainability strategy, leads and

contributes to programmes of work that support our targets and

helps identify new opportunities, such as initiatives to reduce our

emissions and waste.

Thriving people

Diverse, inclusive and

adaptive Chorus

Safe, resilient and

ecient assets

Stronger future

partnerships

Thriving

environment

Sustainable

digital futures

F

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w

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,


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C

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A

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H

E

N

T

I

C






OPTIMISE

NON-FIBRE

ASSET BASE

Refine rural strategy

Progress UFB copper

withdrawal

Optimise property

assets

WIN IN

CORE FIBRE

Maximise fibre

market share

Leading customer

experience

Thrive in

new regulatory

framework

GROW NEW

REVENUES

Incubate new fibre

products (e.g. Hyperfibre)

Monetise close adjacent

opportunities (e.g. Edge)

Ongoing growth

roadmap and strategy

6Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Risk Management
The Board has a regular programme of education

sessions covering a range of topical matters, both

technical and cultural.

This includes health and safety site visits and briefings from

management, industry experts and advisers. Educational

and stakeholder visits are also arranged. In FY22 educational

sessions focussed on regulatory changes.

Our corporate governance documents, including our

Managing Risk policy, are available at;


https://company.chorus.co.nz/governance. More information

about our approach to risk is also available in the Governance

section of our Annual Report.

Climate change risk

In the context of climate change related risks, Chorus’ risk

management framework is being applied, with the relevant

stakeholders across our Network Operations, Technology,

Legal and Sustainability teams identified as owners of the risks

and associated mitigants.

In FY22, we reviewed climate-related risks using our general

risk management process.

Our Task Force on Climate Related Financial Disclosures

(TCFD) appendix on page 38 details our approach to climate

change risk.

In addition to climate risks being in business unit risk registers,

we have consolidated all climate-related risks into a single risk

register so we can manage these holistically.

Risk management

Board oversight and monitoring of Chorus responses to

principal risks, involving climate change is through the

Audit and Risk Management Committee (ARMC).

The ARMC reviews regular reporting from the Executive team

on unforeseen, emerging, principal and business unit risks.

Stakeholder and customer

confidence / reputation

Attaining and maintaining a positive reputation

with key stakeholders and customers.

People and skills

Ensuring Chorus attains and retains

employees with the capabilities to achieve

its strategic objectives.

Health, safety and wellbeing

Working to keep our people safe.

Legal, regulatory and contractual

Working within the regulatory

and legal environment.

Commercial and financial sustainability

Maintaining appropriate capital

management and credit settings.

Core services

Core service availability and

network resilience.

Innovation

Identify and pursue innovation and

opportunities that will enhance Chorus.

Our risk management framework covers financial

and non-financial risks including:

7Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Our network infrastructure
Our network infrastructure

~600 exchanges~12,000 cabinets~300,000 poles

~65,000km duct network~57,000km fibre (excluding service leads)


~130,000km of copper

We’re a wholesale only, fixed line telecommunications

network operator. Our network infrastructure enables about

100 retail service providers to connect homes and businesses

nationwide.

80% of our broadband connections are on fibre, enabling rapid

growth in broadband speeds and data demand. Most connections

are on 300 Mbps plans, and almost a quarter on 1 Gbps plans.

Hyperfibre services of 2, 4 and 8 Gbps are also available.

We have about 800 permanent and fixed-term employees and

120 independent contractors for our core operations. Our main

corporate office locations are in Auckland, Hamilton, Wellington

and Christchurch. Thousands of service company workers and

subcontractors undertake activity on our behalf.

A 2021 study confirmed the carbon emissions profile of our fibre

network stays low regardless of speed, suggesting that fibre will

continue to be energy efficient as data demand grows

1

.

1. https://company.chorus.co.nz/file-download/download/public/2314

Gigabit broadband to the home and our extensive fibre

backhaul network is underpinning the development of

sustainable communities.

At 30 June 2022 we had 1,304,000 fixed line connections on our

network (voice only: 103,000; broadband: 1,189,000; other: 12,000)

Our network carried 7,140 petabytes of data in FY22, up from 5,823

petabytes in FY21.

Connecting Aotearoa so that we can all live, learn, work and play8Our network infrastructure
Infrastructure is at the heart of delivering

economic, environmental and social

sustainability. It’s also at the heart of what

we do.

We’re Aotearoa’s largest telecommunications infrastructure

operator. Our operations include building, maintaining, and

operating an open access telecommunications and internet

network made up of local telephone exchanges, cabinets,

and copper and fibre cables.

We’ve invested billions of dollars building our fibre network,

and upgrading our copper network since we became

a standalone company in 2011. In 2022 our fibre to the

premises network will pass about 1.36 million homes and

businesses including hundreds of small communities, some

with as few as 50 premises.

In 2022 we completed a joint project with the Government

to build a 250km fibre backhaul link connecting the lower

West Coast of the South Island. This fibre link provided

additional network resilience for the region and delivered

fibre services for households in remote communities such

as Haast and Fox Glacier. It also enabled mobile networks to

extend their cell site coverage. We continue to help bridge

the digital divide through targeted copper VDSL upgrades

under the government’s rural broadband initiative.

Network investment milestones

2012 Completed ADSL2+ fibre to the cabinet

upgrade, reaching 80% of population

2016 Finished initial work under the Rural Broadband

Initiative, a partnership with the Government

to connect fibre to rural schools, hospitals and

Vodafone towers. It also enabled expansion of

our fibre to the cabinet and VDSL footprint.

2018 VDSL vectoring upgrade completed for tens

of thousands of homes across selected rural

and urban areas. Received the Broadband

Delivering Social Impact award at the

Broadband World Forum.

2019 Completed UFB1 rollout underway since 2011

as part of our public-private partnership with the

Government. This made fibre available to about

one million homes and businesses across


28 major towns and cities.

2020 Removed first generation copper broadband

equipment in rural areas with VDSL extended to

160 nodes via 70km of fibre. Fibre extended to

provincial marae as part of the Government's

development project.

2022 West Coast fibre link completed. UFB2 rollout

due to complete, extending fibre to 360,000

homes and businesses in smaller communities.

9Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playOur network infrastructure
Network reliability

People of Aotearoa place great reliance upon the

availability of our network both as a utility service for their

daily lives and businesses, and a critical lifeline service

in times of emergency. The Government recognised

us as a lifeline utility provider, and our employees and

service company technicians often go the extra mile to

keep communities connected when extreme weather or

natural disasters occur. We monitor our network 24/7 and

have disaster response plans to help maintain or restore

service in an emergency. This includes standby power

generation at our core sites, and the use of battery back

up, and portable generators for other network elements.

The substantial investment in deploying fibre has

increased our network’s reliability and its resilience to

emerging climate-related risks. Fibre is less susceptible

to water and lightning-related faults than the cables

and street-based electronic equipment in the copper

network. This has been demonstrated by low fibre fault

volumes in recent extreme weather events, including

tornadoes and flooding.

We’ve begun reporting quality performance measures for

our fibre network to the Commerce Commission. Figure

1 shows this data for fault restoration and unplanned

downtime from 1 January 2022. The data in the table is

aggregated from regional reporting to provide a national

summary for this report.

Earthquakes remain a primary focus for our network

resiliency planning. Network damage from past

earthquakes has tended to be limited to localised copper

cables, with minimal damage to exchange buildings.

We have a comprehensive insurance programme typical

of large-scale infrastructure utilities, covering all risks

(subject to standard exclusions) of physical damage and

business interruption for above-ground assets. Specific

cover is provided for earthquake damage to underground

cables in Auckland, Hamilton, Wellington and Dunedin.

We undertake probability-based loss estimate modelling

to ensure that the policy limit covering material damage

and business interruption is adequate.

For more information about our approach to climate

change risks see the TCFD Appendix on page 38.

Fibre networkFaults per 100

connections

Average monthly

unplanned downtime

in minutes (excluding

force majeure events)

Layer 10.243 2.53

Layer 2 0.004 0.05

Figure 1:

Fibre fault data: January – June 2022

EARTHQUAKE

RESILIENCE

PROGRAMME ENHANCING

58

KEY NETWORK SITES

SERVING MORE THAN

50,000

CONNECTIONS

Chorus has an issues register to track and manage escalations
that are received from Members of Parliament (MPs), mayors,

councillors and community boards on behalf of constituents.

The register allows people from across Chorus to be able

to track an escalation from start to finish or go and check

historical escalations for context. To date, the register has

successfully tracked and provided updates to stakeholders

on issues such as outages, updates on fibre installations or

council requests for Chorus to install duct while roadworks

are taking place.

Issues register

Working together

We continue to work with a wide range of groups and

organisations. In FY22, this has included:

Industry and government organisation memberships:

BusinessNZ, Infrastructure NZ, NZ Utilities Advisory,


Telecommunications Forum (TCF), TUANZ

Other memberships: Business Leaders Health and Safety

forum, Diversity Works, Electrical Engineers Association,

Global Listed Infrastructure, Global Women, Hugo Group,

Insight NZ, NZ Shareholders Association, Property Council of

NZ, Sustainable Business Council.

Electorate report initiative

To engage and educate our Members of Parliament, we

developed electorate reports this year. The initial reports

were sent to ten MPs to trial the programme, which resulted

in five out of the ten responding with positive comments and

four requesting information regarding a constituent case.

The evident success of the trial means Electorate reports

will be sent to all 72 electorate MPs twice yearly. Proactive

relationships with our MPs help Chorus to uncover and

manage external issues. Electorate reports will allow MPs to

understand Chorus better and more easily connect.

10Chorus Sustainability Report 2022Connecting Aotearoa so that we can all live, learn, work and playStakeholder engagement

Stakeholder engagement

The rollout of our fibre network has entailed an extensive

programme of stakeholder engagement at all levels of

government for the last decade.

We engage closely with Crown Infrastructure Partners as

the contract manager for our public-private partnership.

Before starting fibre deployment in communities, we brief

and work with local councils on our rollout plans. We

work closely with local Māori organisations and engage

with iwi, hapū and rūnanaga organisations as part of build

programmes. Chorus also holds community events before

and after build, called Shed the Light and Shine the Light.

Residents are invited to discuss the fibre rollout and the

benefits of fibre broadband. We also use these events to

provide information on local digital skills support. These

events help address any community concerns and promote

fibre uptake.

We monitor customer satisfaction through surveys on

fibre installation and intact connection experience.

These measures are linked to organisational objectives

for remuneration purposes. We also use independent

consumer surveys to assess broadband satisfaction and the

public's perception of Chorus.

Our investor relations programme facilitates two-way

communication with investors and other market participants

about our business, governance and performance. This is

a valuable source of feedback. Our annual and half-year

results presentations are made available to all investors via

webcast, as is our annual meeting.

Sponsorships and Partnerships

• AM, BusinessDesk and NZME media partnerships

• Big Gay Out (World Aids Day 2022)

• Broadband Compare Awards sponsor

• Dignity (Women’s Health)

• EAP and WellNZ

• Innovative Young Minds

• Internet Service Providers Association NZ Conference

• Local Government NZ Conference

• Mentemia/Groov

• Netsafety Week

• NZ Rainbow Excellence Awards

• SeniorNet

• TUANZ Tech Users Day

Contribution type

$480,000$520,000

MEMBERSHIPS

7. 8 / 10

REPUTATION

RATING

SPONSORSHIPS /

PARTNERSHIPS

A diverse group of stakeholders

are surveyed every three years

to gauge perceptions of


our reputation.

In FY22, we’ve proactively engaged with multiple

stakeholders and community groups (i.e. Consumer NZ, Age

Concern, Grey Power, Senior Net) to ensure members of the

public are aware of the copper withdrawal programme and

understand the transition to an alternative technologies.

11Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022
Te taiao puāwai

Thriving environment

We're working to reduce emissions and waste sent

to landfill. We have created our inaugural Emissions

Reduction Plan to ensure we reach our emissions

reduction target and explore the opportunities to

reduce energy use.

Thriving Environment

12Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
Our commitmentOur targets

Maintain an emissions data and reporting system.

1

Commitment made to the Science

Based Target initiative: To reduce 62%

of scope 1 and 2 emissions by 2030,

from a base year of 2020.

Corporate fleet reduced 25% from 2020

by FY23. Move to 100% Hybrid or EV

by FY27.

13

Identify and innovate to create a sustainable value chain,

reduce waste, energy, and emissions.

2

15% electricity consumption reduction

by 2025. 25% electricity consumption

reduction from 2020 by 2030.

Focus on renewables – new electricity

provider and commitment to extend

solar trial on our exchanges.

2

4

Seek third-party verifications on our science-based

emissions reduction target.

3

Engage with iwi, hapū and rūnanga organisations, where

build work is scheduled to take place in culturally sensitive

landscapes, to ensure cultural impacts are mitigated.

4

Ensure all physical and operational works comply with the

National Environmental Standards for Telecommunications

Facilities, the Health and Safety At Work Act NZ, the Resource

Management Act and other relevant local and central

government legislation.

5

Take practical steps to avoid environmental breaches.

6

Identify the risks associated with climate change, evaluate,

and monitor these risks and if necessary, take action to

control, reduce or eliminate them.

7

Impact in the last 12 months

New 5-star green

rating corporate

office in Auckland.

Climate Disclosure

Project (CDP) rating

B achieved (out of

A-E range).

Commitment made to

the Science Based

Target initiative.

Scope 3 emissions data

extended to include

commuting, work from

home and customer

premise equipment.

Brave Gen Carbon

Data Management

system implemented.

180 tonnes of network

equipment diverted

from landfill - reused

or recycled.

First Emissions

Reduction Plan

created.

13Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
Respecting our land

Our environmental commitments

As the owner of about 600 exchange sites and an

extensive fixed line network throughout urban and rural

Aotearoa, we take practical steps to avoid environmental

breaches. For FY22, we had no material environmental

breaches.

Our environmental framework requires that we, and

our suppliers, ensure our physical and operational work

complies with all relevant local and central government

legislation, including:

• the National Environmental Standards for

Telecommunications Facilities

• the Health and Safety at Work Act NZ

• the Resource Management Act

• the Heritage New Zealand Pouhere Taonga Act.

We have about 70 network sites on Department of

Conservation (DOC) land. These sites are typically

transmitter links on hilltops or mountains. Some of these

remote sites are being retired as our network needs

evolve. The scale of the ultra-fast broadband rollout has

entailed working closely with many councils throughout

Aotearoa to coordinate the deployment of the new

underground and aerial network.

We have an in-house Environmental Management

System that allows us to manage network build and other

physical works projects. We use the system to check that

the project complies with the necessary regulations and

ensure we have the correct consents before work begins.

For projects that are on, or go through, DOC land, we

also apply for additional consents from DOC before any

work begins.

We engage with numerous local Māori organisations

and Heritage New Zealand Pouhere Taonga to ensure

cultural impacts are mitigated, particularly where we

are building network in culturally sensitive areas. During

our UFB rollout, we've engaged with iwi, hapū and

rūnanga organisations throughout New Zealand. We

have obtained around 100 authorisations to work in areas

identified as having archaeological features and sites

of significance.

We've also worked with archaeologists and local mana

whenua representatives to record archaeological features

as they are unearthed during excavations to install our

network. These have included the remnants

of pre-European Māori settlements,

such as toki (adzes), whao (chisels),

hangi stones and moa bones,

and the remnants of a

whaling station.

A WHAKANŌA

CEREMONY IS

OFTEN CARRIED OUT

BEFORE CHORUS

CONTRACTORS

START EARTHWORKS.

A patu muka (flax pounder) unearthed by our UFB contractors

in Tairua. The patu muka was used to soften flax fibre (muka) in

preparation for weaving.

14Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
Enabling a sustainable

digital future

Fibre – a low emission technology

Fibre networks are recognised as the most climate-

friendly digital infrastructure because they transmit

data via light over large distances. This means fibre

optical equipment doesn’t require cooling or powered

equipment in suburban streets. Fibre is also more resilient

than copper lines, meaning the optical cables will last for

several decades and require fewer maintenance repairs.

Research commissioned

1

by Chorus and other local fibre

companies in Aotearoa looked at the emissions footprint

of the built fibre network compared to other broadband

technologies. The study focused on the emissions profile

of using the networks for broadband once they were

up and running. It didn’t look at any of the emissions

associated with the build of the network in part because

5G networks are largely still under construction, so there

isn’t good data to compare.

The study found that for average access rates higher than

50 Mbps, fibre has a lower per-user emissions footprint

than all the other broadband alternatives in Aotearoa.

The study also showed that the emissions of fibre stay

consistent despite increasing speeds to meet growing

data demand (see figure 2).

The benefits of fibre broadband are evident from the

reductions we’ve seen in network electricity usage

despite significant growth in data usage across our

network year on year (see figure 3).

Our total electricity usage increased slightly in FY22.

This was largely linked to metering wash-ups following

our change in electricity provider. COVID-19 constraints

slowed down our copper switch-off programme which

means we continue to operate fibre and copper network

elements for the same customer base. We plan to

undertake work to better identify third-party electricity

usage in our exchanges that is currently included in our

scope 2 emissions.

50,000

40,000

30,000

20,000

10,000

0

60,000

70,000

80,000

90,000

5,000

4,000

3,000

2,000

1,000

0

6,000

7,000

8,000

Fibre data usage (PB)Copper data usage (PB)

Electricity usage (MWh)

100,000

Figure 3:

Data vs Network Electricity Usage FY18 – FY22

Electricity (MWh)

Data used (Petabytes)

FY21

FY22

FY19

FY18

FY20

100

90

80

70

60

50

40

30

20

10

0

FWA 5G (T)

GPON - min

46100

Access rate (Mb/s)

215464

FWA 4G (T)

GPON - max

Figure 2:

Emissions in GPON and FWA 4G/5G networks for average

access rates between 50 and 500 Mbps

kgCO2e per unit p.a.

1 https://company.chorus.co.nz/file-download/download/public/2314

15Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
Emissions

Reduction Plan

This year we’ve invested in a carbon

management system, so we can track

our emissions and understand the

opportunities to reduce or remove them.

We’ve also widened our scope 3 data that we report

on, and for FY23 and beyond, we’ll prioritise building a

sustainable value chain, reducing waste and emissions.

We’ve also created our first Emissions Reduction Plan to do

all we can to reduce the emissions we create, or that are

associated with Chorus.

Know our emissions

Understand and grow our emissions inventory

so that data can guide Chorus' decisions and allow

us to be accurate and transparent in our reporting.

Key targets:

• Maintain or improve on current B rating for Climate

Disclosure Project reporting.

• Half yearly scope 1,2,3 emissions data report with

progress reported against modelling data from FY23.

• Measure energy consumption and efficiency at a

deeper level.

• Measure and exclude scope 3 emissions currently

included in our scope 2 reporting.

Invest to reduce

Take action and only use the energy we need to serve

our customers. Invest in initiatives that reduce our energy

consumption and/or grow our energy efficiency.

Key targets:

• 15% electricity consumption reduction from FY20 by the

end of FY25.

• 25% electricity consumption reduction from FY20 by the

end of FY28.

• Corporate fleet reduced by 25% by FY23. Move to 100%

Hybrid or EV by FY27.

12

34

Focus on renewables

Generate more of our renewable electricity.

We use solar and wind power on 117 remote network

sites where mains power isn’t available. For network sites

supporting large numbers of customers, we use mains

power to ensure service reliability and rely on standby

batteries and diesel generators for backup power. For FY23,

we are entering a new electricity supplier contract expanding

our self-renewable electricity strategy.

Key targets:

• Trial self-generation renewable electricity and review

with electricity provider and third-party consultant.

• A self-generation of renewables metric in place by FY24.

Net-zero future

Look now at what possibilities and opportunities are available

to Chorus to be “net zero” in the future. Build a culture that

understands and supports the transition to a net-zero future.

Key targets:

• Emissions questions and assessment an integral part of

our business from FY23.

• All Senior Leaders aware of climate-related requirements

and our Emissions Reduction Plan.

Corporate fleet

moved to 100%

hybrid or EV

by FY27

15% electricity

consumption

reduction from

FY20 to the

end of FY25

Trial

self-generation

renewable

electricity

100% of Senior

Leaders aware of

Emissions

Reduction Plan

Our Emissions Reduction Plan has four key pillars:

16Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
Our footprint

We’ve been reporting our carbon emissions

data to the Climate Disclosure Project (CDP)

since 2012 and achieved a B rating for 2021

(scores range from A-E).

Energy

• New data points for FY22; employee commuting and work from home, accommodation and rental cars (business

travel), electricity use associated with Optical Network Terminal use in customer premises (use of sold products),

purchased good and services, downstream transportation and distribution.

• Scope 1 emissions increased slightly in FY22 (increase of 24 tonnes of CO2e compared to last year).

This is mainly due to improved supplier data received for diesel generators.

• Corporate fleet emissions are down by 38% due to a reduction in the number of our fleet cars and improved

supplier data received for diesel generators.

Energy consumption

FY20

81,877

FY21

77,250

FY22

81,398

Electricity

usage

(total MwH)

FY20

82.20%

FY21

79.90%

FY22

82.90%

% renewable

electricity

generation of

national grid*

FY20

63,636

FY21

63,604

FY22

102,456

Diesel

generators

(total litres)

FY20

74,820

FY21

71,544

FY22

47,174

Vehicle fuel

(total litres)

FY20

506,669

FY21

418,536

FY22

145,460

Natural gas

(total KwH)

Figure 4a:

Scope 1 (direct) and 2 (electricity) emissions FY20 - FY22

Tonnes CO2e (0,000)

Electricity

RefrigerantChorus fleet

Diesel generatorsNatural gas

1023456789101112131415

FY20

FY21

FY22

Figure 4b:

Scope 3 (supply chain) emissions FY22

Tonnes CO2e (0,000)

Electricity co-locations

Service company fleet

Manufacture and freightEmployee commuting

10234567891011121314151617182019

FY22

ONT electricity use

Business travel & waste

This year we have committed to the Science Based Target

initiative, which sees us reset our emissions target, to

reduce our scope 1 and 2 emissions by 62% by 2030,

from a 2020 base year. Our Emissions Reduction Plan

supports this target which has modelled the initiatives

that will contribute to our reductions.

* Based on an average of three quarters where emissions factors have

been reported.

17Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving Environment
WasteDisposal method*FY20 (tonnes)FY21 (tonnes)FY22 (tonnes)

Duct (plastic)Recycled1958560

Redundant network (metal)Recycled37187100

BatteriesRecycled24108.5

E-wasteRecycled41412

Corporate offices**Landfill343227

Fibre cableLandfill938280

* Where we are able to recycle, 100% of waste type is recycled.

** Corporate office landfill volumes are an average based on three months of data

Waste

We strongly focus on waste minimisation and

continually explore opportunities to reuse

or recycle waste generated by our network-

related activity, including partnering with

our suppliers to reduce our waste footprint

through innovation.

Since the ultra-fast broadband rollout began in 2011, we've

worked with our partners to collect plastic duct offcuts so

they can be recycled, and the plastic granulate then used in

the production of new ducting. We’ve worked with our local

duct manufacturer to reduce the number of plastics in use

to one. This will improve duct offcuts processing efficiency

as it's rolled out across different products. We’re also

reducing the use of soft plastics and foam.

We’ve also worked with our suppliers to replace polystyrene

reels used for smaller fibre cables with cardboard

alternatives. Plastic packaging for customer premises

equipment has also been reduced. Where possible, we

reuse the wooden and metal drums the fibre optic cable is

delivered on, we and are working with our supplier to trial

reusable plastic drums for microduct cabling.

Our most significant landfill waste is fibre cable, as offcuts

can’t be reused if they are below a certain length. The

amount of fibre cable waste is reducing significantly as

the UFB rollout ends. Our fibre cable supplier is currently

researching a technique to recycle

fibre cables.

Our goal is to recycle all redundant electronic equipment

and copper cable where they can be economically

recovered. We expect network recycling volumes to

increase as we continue to migrate customers to fibre and

copper equipment is gradually retired.

Water

Chorus operates approximately 600 exchange buildings of

varying size and scale. A small number of these sites use

water for cooling purposes. Analysis of our water invoices

indicates annual average water usage is less than

10 cubic metres per site.

We lease four main office sites around Aotearoa. While water

usage data isn’t available for these sites, total water usage

has declined through our shift to flexible working and a

reduction in total office space.

Our field service contractors sometimes use water tankers

for underground network excavation and this wastewater

is discharged at local landfills in accordance with local

authority requirements.

600

kilograms

REDUCTION IN PLASTIC

WASTE FROM FIBRE

CABLE SUPPLIES

THIS YEAR

4

tonnes

OF E-WASTE

RECYCLED OVER

12 MONTHS

24

tonnes

OF NETWORK

BATTERIES

RECYCLED OVER

12 MONTHS

260

tonnes

WASTE DIVERTED

FROM LANDFILL

THIS YEAR

We operate an in-office recycling and organic waste collection

programme across our four corporate offices. In FY22 we saw

significant periods of office closures due to the COVID-19

pandemic, which is reflected in the data above.

700

tonnes

WASTE DIVERTED

FROM LANDFILL

OVER LAST

3 YEARS

OVER

18Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Sustainable Digital Futures
Toa hangarau

Sustainable Digital Futures

We're committed to social impact by working with

others to strive for digital equity across Aotearoa.

19Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Sustainable Digital Futures
Our commitment

Our targets

Continue to collaborate with others who are

working towards digital equity in Aotearoa.

1

50 Shine the Light events to strengthen digital

knowledge in FY23.

1

Help build awareness of digital skills support

available for our local communities.

2

20,000+ students, adults and business owners

helped with digital access, skills support, and devices.

2

Support organisations who are focused on

digital inclusion and skills.

3

Continue to connect Aotearoa towns and

communities to fibre.

4

Key contributor

to the Digital

Equity Coalition

Aotearoa, with a

focus on Affordable

Connectivity.

9,000 student

homes connected

through retailers

delivering

broadband

services, using

partly subsidised

wholesale

connections from

Chorus, other NZ

wholesale providers

and the Ministry of

Education.

Chorus is the

principal partner

of The Funding

Network who have

raised $371,830

for 40 charities

42 Shine the

Light community

events nationwide

to educate on

broadband options,

how to connect

to fibre and local

digital skills support

available.

Impact in the last 12 months

$118,000 to support

organisations

focused on digital

capability and

inclusion.

142 community

volunteer days taken

by employees.

30 Chorus

volunteers running

digital skills /

learning sessions for

SeniorNet hangouts.

20Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Sustainable Digital Futures
Digital inclusion

Our social impact focus is on digital

inclusion – looking at the multiple barriers

that create the digital divide and partnering

with others to bridge the divide. During

the COVID-19 pandemic, we focused our

support on student connections, digital

skills uplift for seniors and helping the

charitable sector embrace digital.

For FY23, we'll rethink our strategy and contribution

to digital inclusion, acknowledging that we can’t solve

this social issue alone. We believe building long-lasting

relationships and partnerships will be the only way to

tackle the digital divide.

Connecting youth

Education and a commitment to digital equity have

always been a major focus of our work. Schools were

priority customers to be connected to fibre in our urban

and rural rollouts. In recent years we’ve worked with

government organisations to explore ways our network

technology could bridge the digital divide between those

students who have broadband at home and those who

don’t. This has included trials using Wi-Fi access points

to enable students without home broadband to log in to

their local school network from home.

Ministry of Education COVID-19 support for students

When COVID-19 forced the shutdown of schools across

Aotearoa, our broadband network underpinned a rapid

transformation in education practices as schooling shifted

online. However, we were concerned about the effect an

extended lockdown could have on the digital divide within

school communities. We offered to switch on our existing intact

connections for homes identified by the Ministry of Education as

requiring broadband for essential learning.

Since April 2020, the initiative has helped connect over 9,000

student homes through retailers delivering broadband services,

using wholesale connections subsidised by Chorus, other

Aotearoa wholesale providers and the Ministry of Education.

We’ll continue to offer these partly subsidised wholesale

connections for retailers until January 2023. We will work with

the Government, and others, to find long-lasting solutions

towards digital equity.

9,000

OVER COVID-19

PANDEMIC

STUDENT HOMES

SUPPORTED

21Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Sustainable Digital Futures
Digital inclusion cont.

Support for the charitable sector

The disruption caused by the pandemic has hit small

charities hard, creating huge uncertainty around

traditional fundraising, which is essential for them to

operate. At the same time there’s been an increased need

for their service. The number of registered charities has

grown, but the funding available has not increased to the

same extent.

Over the last two years, the Funding Network NZ has

moved online, relying on high-speed fibre broadband

to deliver their training programme and online

crowdfunding events.

Digital fundraising is based on the community of

supporters a charity has and can grow. It is key to raising

a charity's profile and opens up other opportunities

for engagement such as volunteering, future sponsorship,

and future referrals for support from new possible

'beneficiaries'.

The training sessions run by the Funding Network NZ

are followed-up with easy-to-understand resources and

templates that can be used year on year. The knowledge

they give is practical, and the live crowd funder allows

the learning to be embedded and the charity to become

confident to do it themselves in future years. The Funding

Network NZ encourages charities to have a team of staff

and volunteers attend the training so that the lessons are

held by the organisation and resilient to staff moving on.

Focus on digital skills for seniors

BNZ's 2021 digital skills for life Aotearoa report

highlighted a significant issue, that 20% of adults in

Aotearoa lack the essential digital skills they need to use

the internet safely and effectively. Of this statistic, 53%

are retired. That’s why we’ve partnered with SeniorNet

to help people understand the available support and to

help run sessions at their award-winning Senior Hangout

online learning sessions.

We promote the services of SeniorNet at our community

events, and this year around 30 sessions have been run

by our employees at SeniorNet’s online Hangout series.

The hangout sessions run daily during the working week

and allow seniors to come together virtually to learn

about the digital world, growing their confidence and

motivation to have positive online experiences. Chorus

people have run a wide range of sessions, from digital

photo editing, the history of fibre optics, through to

general troubleshooting tips for common digital issues.

In FY22, we also encouraged Digital Seniors, a charity

based in the Wellington region that offers digital

support for seniors, to go through the Funding Network

programme and match funded $10,000 for their

online campaign.

“TFN WOULD NOT BE

RUNNING WITHOUT THE

PARTNERSHIP WITH CHORUS.

INSTEAD, WE’VE HAD THE SUPPORT

AND THE FINANCIAL SECURITY TO LOOK AT

HOW WE CAN BEST RESPOND TO THE CRITICAL NEEDS

OF THE CHARITY SECTOR AND DEVELOP A PROGRAMME

THAT SUPPORTS MANY MORE CHARITIES WITH

MORE RELEVANT DIGITAL SKILLS TO RAISE

MORE FUNDS.”

ARE RETIRED HENCE OUR

SUPPORT OF SENIORNET

20%

53%

ADULTS LACKING DIGITAL

SKILLS TO USE THE INTERNET

22Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Sustainable Digital Futures
Community

engagement

Shine the Light events

Running face to face events in our communities has

been an important part of our fibre build plan. These are

important in building relationships with local councils and

business groups, as well as addressing any community

concerns. In 2020 we introduced Shine the Light events,

in communities where we had completed the fibre build

but uptake was slow. These events build community

goodwill, identify digital skills needs and help us

understand the barriers people have to connecting.

In FY22 we ran 46 Shine the Light events nationwide, and

in just a few years we've reached thousands of individuals.

We also expanded these events to focus on motivation,

connection and strengthening digital skills, partnering

with SeniorNet and Broadband Compare.

Community cabinet art

Our cabinet art programme has been running since 2010,

with around 100 murals a year completed. Working with

local councils, we commission local artists to illustrate

our street cabinets which helps combat tagging and

graffiti vandalism. For the past few years, we’ve dedicated

some of our funding to create rainbow murals, that

celebrate diversity and inclusiveness in our communities.

For FY22 we added six Rainbow murals to our collection.

Volunteer days

Employees are given a work day each year to volunteer

and support local community groups. From spending

the day with the Department of Conservation to help our

environment thrive to spending time with charities, our

people are empowered to give their time to causes that

matter to them. Over 3,000 volunteer days have been

used since the programme started in FY13 and

142 people used their volunteer day in FY22.

Monetary value of our FY22 community and charitable

contributions to New Zealand

Murals on our cabinets help

combat graffiti vandalism.

$118,000$73,000142

CONTRIBUTIONS

AND DONATIONS

IN TIME

(EMPLOYEE

VOLUNTEERING)

VOLUNTEER DAYS

$2.3m

IN-KIND GIVING

Connecting Aotearoa so that we can all live, learn, work and play23Chorus Sustainability Report 2022Sustainable Digital Futures
Cybersecurity

and privacy

We recorded no material cybersecurity

incidents or privacy complaints from

regulatory bodies in FY22.

We comply with the requirements of the

New Zealand Privacy Act for all personal information

we hold. The Telecommunications Information Privacy

Code (2020) also stipulates that we must not collect

telecommunications information except in limited

exceptional circumstances. The types of information

we hold and our approach to privacy is publicly available:

https://www.chorus.co.nz/terms-and-conditions/our-

privacy-policy

We have a robust privacy framework that is managed

within our wider risk management framework.

Our Privacy Officer is responsible for implementing our

privacy framework, promoting awareness of privacy

matters, monitoring matters on a day-to-day basis, and

escalating matters as required to the Chief Corporate

Officer and General Counsel. Our systems, processes

and training are compliant with the Privacy Act 2020.

The Audit and Risk Management Committee (ARMC)

receives comprehensive cybersecurity reports from our

Chief Technology Officer every six months, with interim

updates as required, which are then reported back to the

Board. We have detailed policies, processes, and registers

to ensure cybersecurity is addressed through technology

selection, network delivery practices, and ongoing

operations and protection of our IT systems.

Our contracted suppliers are required to meet our

information security standards. We also have insurances

for key cybersecurity risks.

Our Principal Security Officer monitors our

performance, including testing our security incident

responses and liaising with Aotearoa’s National

Cyber Security Centre on advanced cyber threats.

We undertake regular reviews, including external

audits and ad-hoc reviews, to provide assurance and

feedback on our assessments and controls. Analysis

of cyber-attacks against other Aotearoa businesses

and overseas companies informs our approach.

During FY22, we ran an extensive incident exercise,

including external partners, to test our business

response plans and cyber resilience. We continued

to enhance our security practices and dedicated

resources to reflect the ongoing shift to remote

working and cloud-based services.

Annual training is provided to anyone accessing

our information systems to raise awareness of

information security issues such as phishing and

malware. Targeted awareness raising through internal

communication channels is also undertaken if we

identify any potential issues or concerns throughout

the year.

We sponsored the inaugural Netsafety week in July

2021, to help bring awareness and education to all

ages on online scams, how to protect yourself and

others while online, and who to turn to for help.

AS A WHOLESALE NETWORK

OPERATOR, WE DON’T BILL

CONSUMERS DIRECTLY

FOR BROADBAND OR

PHONE SERVICES.

THIS MEANS WE HOLD LESS

PERSONAL INFORMATION

THAN RETAIL SERVICE

PROVIDERS.

24Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Nga iwi whai hua

Thriving people

Champions of safe, fair

and inclusive workplaces.

25Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Our commitment

Our targets

Prioritise the safety, health, and welfare

of people before any business objective.

1

Safe Plus certification

to leading level by 2023.

1

Ensure we have the right channels and processes

in place so all Chorus people know how to get help

and support and feel they can speak up.

2

Achieve and maintain 40:40:20

gender split at all levels.

2

Maintain our gender career level pay

gap at no greater than -2% across

all levels

34

Total employee and people leader

population representative of

customer base (NZ working population

as measured by Census results).

Ensure all people receive at least their legal entitlements

and are treated with dignity and respect.

3

Continue to strive for gender equality, reduce the gender

pay gap and champion pay equity reform.

5

Inspire future generations to consider careers in technology.

6

Ensure the ethnicity of our people by role is reflective

of New Zealand population as per NZ Census.

7

Enable people to take advantage of our flexible working policy,

helping them achieve balance in their work and personal lives.

8

Increase the representation of ethnic groups and cultures

in leadership and the wider employee population (including

Māori and Pasifika).

4

Champion diversity, equity and inclusion (including wellbeing)

for our people.

9

Impact in the last 12 months

Second modern

slavery statement

released.

1 eNPS means Employee Net Promoter Score

2 Based on the average of responses to the four engagement questions.

8.5 out of 10

employee

engagement score,

and eNPS

1

of +64

2

.

Safe Plus ‘performing’

certification

achieved.

Sponsor of the

Rainbow Excellence

Awards 'Ambassador'

category.

Training and

Development

award at Rainbow

Excellence Awards

2022.

Rainbow Tick,

Gender Tick

and CQ Cultural

Intelligence Tick

certification

certified.

26Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Health and Safety

The health, safety and wellbeing of

Chorus people is paramount.

This includes our direct employees and the thousands of

people working on our behalf to build, connect and maintain

our network. Our health and safety focus extends to anyone

in, or in the vicinity of, our workplaces.

In FY22, in addition to our focus on risk management,

assurance and governance optimisation we successfully

looked after Chorus people via effective

COVID-19 management.

Chorus undertook a SafePlus maturity assessment

conducted by an external assessor. SafePlus offers a

Government endorsed model of what ‘good’ health and

safety practices and performance look like. The three

maturity stages are; developing, performing and leading.

The assessment was that Chorus achieved in the maturity

level of 'performing'.

The volume of work performed, including our service

companies, totalled 6.7 million hours annually This is

a reduction of 1.1 million hours from 7.8 million hours,

resulting from the connection activity continuing to decrease

and the UFB rollout entering its final phase.

The Total Recordable Injury Frequency Rate (TRIFR) increased

to 2.53 in FY22, up from 2.05 in FY21. The number of injuries

to our people increased to 17, up from 16 in FY21. The injuries

observed were strains, sprains and lacerations caused by

manual handling activities, slips, trips and falls and dog

bites. This reflects trends seen in previous years. There were

no fatalities. The Lost Time Injury Frequency Rate (LTIFR)

increased to 1.34 from 0.77. Our injuries are consistently low.

0

1

2

3

Injury frequency rate

FY21FY20

TRIFRLTIFR

LTIFR: number of lost time injuries + medical treatment injuries

+ restricted work injuries per million hours worked.

FY22

Figure 5:

Injury frequency rates FY20 – FY22

0

15

10

5

Recordable injuries*

Service companiesChorus direct

FY21FY22

* Recordable injuries are medical treatment, lost time or restricted work injuries

** Member of the public (community) injuries reflect those sustained by slips and trips on

Chorus infrastructure e.g. manhole covers, which are remediated as quickly as possible

.

Member of the public (community) **

Figure 5a:

Actual recordable injuries* FY21 - FY22

TRIFR: number of lost time injuries divided by total work hours × 1,000,000

Our focus for FY23 is a progression of FY22, to continue to embed

and mature the Chorus approach to health and safety management.

27Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Our people

Our operating model and

employee engagement

Chorus remains in a period of significant change as

the fibre rollout draws to a close and we transition to

a more operational focus. At the same time, a priority

work programme is the change associated with a new

regulatory model that continues to shape our future

organisational direction.

These changes in our operating context have seen a

reduction in employees in recent years. The total number

of permanent and fixed-term employees reduced from

817 to 799 in FY22.

Despite the changes in our operating context and

ongoing COVID-19 impacts, employee engagement

remained stable at 8.5 out of 10 (Peakon methodology)

between FY21 and FY22. While we saw minor variability

in our employee net promoter score

1

, starting FY22 at

+67 and closing the year at +64, we’re in the top 10%

of our international ‘technology’ company benchmark

2

.

Achieving a score within the top 10% of the benchmark is

considered best in class.

Employee

engagement

FY20 FY21FY22

Total (out of 10)8.58.58.5

Employee net

promoter score

(eNPS)

+67+62+64

Participation

rate

94%86%85%

Individual executive areas have specific programmes

focusing on engagement drivers within their teams.

Company-wide we adjust our focus each quarter to meet

the needs highlighted through the survey. We consistently

look at critical areas such as employee wellbeing and

communication of strategies and direction. These areas

are always valued by our people, particularly through

organisational change and the ongoing uncertainty

created by COVID-19.

We strongly focus on sharing and discussing the business

strategy with our people. We hold twice-yearly senior

leader days where the Executive team discuss strategic

topics with Senior Leaders. Each year we bring together

our people leaders for a one-day conference.

We also hold interactive Chorus Conversation sessions

with all employees, discussing our strategic direction.

Monthly people leader webcasts share top priorities and

focus areas across the business, with time dedicated to

questions so our People Leaders can share messages

with their teams.

Monthly CEO updates are also shared on our intranet and

Yammer is available across the business. Each morning,

everyone at Chorus is invited to dial in to a quick call to

review the important events of the past 24 hours (like

media coverage, any customer or business impacts and

important business announcements).

Our monthly recognition programme enables employees

to nominate their colleagues for efforts that support our

company values of Authentic, Collaborative, Courageous

and Curious. This has been a forum for recognising

sustainability initiatives such as employee efforts to

reduce unnecessary plastic packaging from our supply

chain. We introduced changes to the programme in

FY22 to ensure we’re effective in identifying achievement

across the business.

Employee

turnover rate

FY20FY21FY22

Voluntary7. 5%8.1%14.4%

Tot al

turnover rate

14.1%12.6%15.3%

Positions filled

by internal

candidates

52.6%43.3%54.0%

1 eNPS means employee Net Promoter Score. Net promoter scores can range from -100 to +100 and are calculated by subtracting the percentage of detractors (0-6 engagement score) from the percentage of promoters

(9-10 engagement score)

2 Chorus engagement survey data is provided by Peakon who provide a technology sector benchmark for comparison.

8.5

out of 10

THREE YEARS

RUNNING

EMPLOYEE


ENGAGEMENT

STAYS HIGH AT

TOP 10%

EMPLOYEE

NET PROMOTER

SCORE

WORLDWIDE


TECHNOLOGY

COMPANY

28Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Diversity, Equity and Inclusion

Chorus has an established Diversity, Equity and Inclusion

strategy that guides the areas we focus on to maintain our

inclusive culture.

We aim to strengthen our collective capability, identify,

attract, and retain diverse talent, and leverage the diversity

of our people.

Chorus appointed a Head of Diversity and Inclusion

to drive required changes, including developing a

refreshed Diversity, Equity and Inclusion strategy for

implementation in FY23.

This strategy has been developed involving people across

Chorus. It addresses the challenges faced in our industry,

in particular with gender imbalance in tech, as well as

embracing Te Ao Māori and Hauora (Wellbeing).

The Board has asked for greater progress towards achieving our

Diversity, Equity and Inclusion (DEI) goals. They acknowledge

that our new DEI strategy, due to be delivered in August 2022,

with refreshed objectives will go a long way to helping us achieve

that ambition.

People from all backgrounds

are treated fairly at Chorus

MAY 2021MAY 2021

9.0

+

70

eNPS

OUT OF 10

MAY 2020MAY 2020

8.9

+

66

eNPS

OUT OF 10

MAY 2022MAY 2022

9.0

+

69

eNPS

OUT OF 10

I am treated like a valued

member of Chorus.

MAY 2021MAY 2021

8.6

+

51

eNPS

OUT OF 10

MAY 2020MAY 2020

8.4

+

46

eNPS

OUT OF 10

MAY 2022MAY 2022

8.6

+

56

eNPS

OUT OF 10

As the business has evolved, including the transformation journey

into an adaptive workplace, the requirement for an inclusive and

equitable culture has become paramount.

The engagement survey has two key questions that assess how

inclusive the culture is at Chorus.

The strategy is owned by the Board and Executive

team and there are four parts to the strategy:

FLEXIBLE

AND ADAPTABLE

WORKFORCE

WELLBEING

DIVERSE

LEADERSHIP

INCLUSIVE

CULTURE

1

3

2

4

29Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Flexible and adaptable workforce

Flex@Chorus, our approach to flexible working,

provides access to multiple flexible working options for

employees. This includes flexibility in work schedule,

flexible locations, part-time working hours and the ability

to stagger a return to work after parental leave.

The primary requirement for any request to work flexibly

is that it works for the individual, the team, the customer

and Chorus as a whole.

The COVID-19 pandemic accelerated our experimentation

with working flexibly to the point that most employees are

now working from home at least a couple of days a week.

As flexible working has become our new normal, we

need to continue to think about what the next iteration

of Flex@Chorus looks like. A project team is

working on how Chorus might re-imagine the future

of how we work. This is a collaborative process,

seeking input from our employees and involving

them in the design.

My work schedule is flexible enough to

accommodate my family or personal life.

MAY 2021MAY 2021

9.2

+

77

eNPS

OUT OF 10

MAY 2020MAY 2020

9.0

+

69

eNPS

OUT OF 10

MAY 2022MAY 2022

9.1

+

75

eNPS

OUT OF 10

I am satisfied with our flexible

working policy

MAY 2021MAY 2021

9.2

+

79

eNPS

OUT OF 10

MAY 2020MAY 2020

9.1

+

73

eNPS

OUT OF 10

MAY 2022MAY 2022

9.2

+

80

eNPS

OUT OF 10

Gender balance
Pay equity

We continue to monitor and report on remuneration

outcomes by gender to ensure pay equity at Chorus.

As a part of the annual remuneration review process, we

conducted a gender pay equity analysis for like positions.

This analysis identified no indications of gender bias

across similar positions.

At Chorus, the gender pay gap is calculated and reported

on via two different methods. The first is at a total

company level, comparing the median hourly rate for

women to the median hourly rate for men – irrespective

of role. By this measure, as of 30 April 2022, the median

gender pay gap was an aggregate total of -19.1%,

compared to -20.5% in the same period last year. This gap

primarily reflects women making up a larger proportion

of our junior roles. Addressing this structural role gap

requires a longer-term shift in which roles we attract

women into and a continued focus on ensuring more

women move into leadership roles.

The second method is by career level, comparing the

median hourly rate for women to the median hourly rate

for men across each of Chorus’ nine career levels (salary

bands). By career level our target is to have a pay gap no

greater than -2%. Significant improvements have been

made, and Chorus has achieved our goal of less than -2%

career level pay gap in eight of the nine career levels.

In six of the nine career levels, on average, females are

paid higher than males.

As part of our ongoing commitment eradicating the

gender pay gap, Chorus supported a March 2022 initiative

led by the organisation 'Mind The Gap', calling for

Aotearoa companies to register public pay gap reporting.

Chorus’ work and advocacy for reducing gender pay

gaps also featured in Global Women’s gender pay gap

campaign.

We’re committed to publicly reporting our ethnicity

pay gap once a standard, consistent methodology is

determined in New Zealand.

30Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People

Diverse leadership

Three focus areas are attached to our goal of diverse leadership

– gender balance, pay equity and ethnic mix.

We use the Global Women recommended target of a

40:40:20

1

gender ratio in our Board and People Leader

community. While we have made progress towards our

gender target at Board level, we have more to do to

achieve gender balance in our people leader community.

This means our people leader population isn’t

consistently reflective of our wider employee population

when gender is considered.

Despite several successful initiatives being in place,

such as equitable recruitment practices, a mentoring

programme, and targeted leadership development, we

recognised there was a need to challenge ourselves as

an organisation. A specialist external partner undertook

a workplace culture review involving a wide level and

demographic of our people. The outcomes from this

have been incorporated into our refreshed Diversity,

Equity and Inclusion strategy for implementation in

August 2022.

Diverse Leadership remains a priority that we continue

to work towards.

Figure 6:

Gender by role three year review

20%

40%

60%

80%

100%

0

EXECUTIVE


2022

EXECUTIVE


2021

14

EXECUTIVE


2020

DIRECTORS


2022

DIRECTORS

2021

DIRECTORS

2020

PEOPLE


LEADERS


2022

62

38

PEOPLE


LEADERS


2021

PEOPLE


LEADERS


2020

ALL


CHORUS


2021

ALL


CHORUS


2022

ALL


CHORUS


2020

59

41

5958

41

42

64

36

60

40

8686

144144

78

22

62

38

57

43

57

43

1 40% men, 40% women. 20% of any/either gender.

Ethnic mix
Chorus has 99% of our employee population’s ethnicity

data, well above the level of many organisations in

Aotearoa. People identifying as Māori and Pasifika has

increased but continue to be under-represented, both

in the people leader and Chorus overall population,

compared to the NZ population.

Ethnic diversity in our general employee population

remains an ongoing challenge for Chorus and is

exacerbated at the leadership level.

31Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People

Diverse leadership cont.

We believe that driving an inclusive culture and having

an ultimate goal of multi-culturalism will assist with

leadership progression for our Māori (and Pasifika) talent

as well as attracting and retaining Māori (and Pasifika)

talent, including at senior career levels.

Over the last 12 months, we've also focused on

developing a greater talent pipeline. We have continued

our partnership with Tupu Toa, an internship programme

aimed at creating pathways into professional careers

for Māori and Pasifika tertiary students and expanded

our support and involvement with our sponsorship of

Innovative Young Minds (IYM), an organisation promoting

STEMM subjects to teenage girls.

Figure 7:

Ethnicity by role 2022

20%40%60%80%100%

0

NZ EuropeanPacific PeoplesMāoriLatin / Middle East / AfricaOtherEuropeanAsian

PEOPLE

LEADERS

2022

ALL

CHORUS

2022

NOTE - these two % columns don't add to 100%. This is because our people can chose up to three ethnicities that they identify as, so where someone has more than one

they are represented in each of their ethnicities, but over the total headcount. This is consistent with how we report ethnicity splits elsewhere.

We also have well-received programmes in Chorus

designed to lift personal and leadership capability,

including:

MyGenius Within

The MyGenius Within programme is a personal leadership

programme that our people can choose to engage with.

The programme is delivered through four distinct, but

linked programmes:

1

Unlock My Genius:

increased self-awareness and confidence

Power Up My Personal Performance:

identify and show value and effectively deliver

Influencing Positive Outcomes:

the shift from tell to collaborate

Own My Career Development:

recognise strengths and transferable skills.

2

3

4

For those that then move towards more formal leadership

roles, the next level of formal capability build is through

the Emerging Leaders programme.

32Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Emerging Leaders

The Emerging Leaders programme was designed in

collaboration with Chorus employees. This nine-month

leadership programme is for those employees who are

new to leadership roles, have been identified as emerging

leaders of the future, or have a role that requires them

to influence and empower others to achieve business

outcomes.

During FY22, 29 people completed the programme and

a further 30 began and will complete in FY23.

Following the Emerging Leaders programme, the

next level of capability build is the LEAD leadership

development programme.

LEAD

The LEAD Leadership programme was designed to give

those in people leadership roles an understanding and

application focussed learning experience. The programme

was run in various iterations from 2018 – 2021, with the

last programme being delivered in the last half of 2021.

This programme evolved in 2022 and we're delivering a

programme to all People Leaders focussed on leading in

an adaptative environment. This programme will create an

understanding of what adaptative leadership is at Chorus,

the role of leaders in developing high-performing teams

and tools for planning and prioritising work and value

management.

Our final LEAD cohort of 28 people completed the

programme in December 2021.

Training and developmentFY20 FY21FY22

Average hours per FTE10 hours8 hours5 hours

Average spend per FTE$1,350$1,060$693*

Pasifika Nui

This programme is run externally by Capability Group

and Vector. The programme is specifically designed

for Pasifika Niu employees who have demonstrated

leadership capability and potential. The programme

focuses on articulating a personal vision and considering

their role in building diverse relationships, driving

improved performance, objective problem solving and

influencing others.

Mental Health First Aid

The Mental Health First Aid course develops people

leader and employee knowledge in recognising and

understanding signs of mental distress. The course

offers ways in which to provide support options for those

whose mental wellbeing is under stress.

UP programme

A leadership development programme dedicated to

developing the talent of our female employees ran

for the sixth consecutive year in FY22. Fourteen women

participated in the programme this year and three have

moved into more senior roles, or new roles within

Chorus. While the programme is well received, we plan

to pause it to work through what is required in learning

and development to assist with our diverse leadership

objectives.

* Delivery of our traditional face-to-face training was greatly reduced in FY22 due

to COVID-19 lockdowns. Instead the focus was on delivering online wellbeing

and mental health resources to help our people through the pandemic.

ONLINE

WELLBEING AND

MENTAL HEALTH

RESOURCES

FY22 FOCUS

ON DELIVERING

Diverse leadership cont.

33Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
5

ATTENDEES

‘THE DRIVER’S SEAT SESSIONS’


RAN OVER TWO MONTHS TO GIVE

PEOPLE THE TOOLS TO COMBAT

MENTAL HEALTH ISSUES WITH

546

Wellbeing

The Peakon engagement survey rating for the Wellbeing index

remains relatively unchanged for the last 12 months at a high

NPS score of 63% in the top 10% industry ratings.

The continued impact of COVID-19 on our people remained at

the forefront of our wellbeing priorities in the last 12 months.

People have faced long periods of working from home and

pressures associated with COVID-19, including missing

connections with their colleagues in person, and we have

therefore continued to prioritise wellbeing.

People across all Chorus office locations are now being

encouraged back into a shared workplace.

Several wellbeing initiatives covering a broad scope of the

Chorus pillars of physical, mental, financial and career have

taken place in the last year. These have included promotional

campaigns highlighting the various types of resources and

support services through EAP and WellNZ, subsidised skin

checks via Molemap, flu vaccination vouchers, a culmination of

wellbeing support and resources shared in 'Manaakitanga Day'

and numerous Mentemia webinars on career development,

financial literacy and advice on mental and physical wellness.

We also celebrated and raised funds for Pink shirt Day, an anti-

bullying campaign and had some fun with a virtual quiz to raise

funds for Movember, a campaign for men’s health.

To assist Chorus employees with techniques and tools to

combat mental health issues and challenges associated with

work and home pressures, we also engaged with specialists

and professionals to undertake a virtual speaker series from

March 2022-May 2022. 'The Driver's seat sessions' were

focused on helping people get back some control in their lives,

while other speakers included psychologist Nigel Latta,

Dr Paul Wood, Cancer survivor David Downs and

Neurodiversity specialist, Callum McKirdy. All sessions had high

attendance, including members of our Board, feedback has

been incredibly positive.

Working here, I feel that I can

live a balanced, healthy lifestyle.

MAY 2021MAY 2021

9.1

+

73

eNPS

OUT OF 10

MAY 2020MAY 2020

8.6

+

56

eNPS

OUT OF 10

MAY 2022MAY 2022

8.8

+

63

eNPS

OUT OF 10

Chorus really cares about

my mental wellbeing

MAY 2021MAY 2021

8.9

+

65

eNPS

OUT OF 10

MAY 2020MAY 2020

8.7

+

60

eNPS

OUT OF 10

MAY 2022MAY 2022

8.8

+

63

eNPS

OUT OF 10

34Connecting Aotearoa so that we can all live, learn, work and play
Wellbeing cont.

Our standard employee benefits for permanent

employees include:

Two company leave

days per annum

Two wellbeing days per annum.

We also provided an additional

Wellbeing Day for Auckland-based

employees in FY22, due to the

extended COVID-19 lockdown

10 sick/domestic leave days

available from employment

commencement

Life, trauma and income protection

insurance – extending this to employee

partners at our Chorus rate

Subsidised Marram holiday

homes and healthcare

Retail discounts

Chorus Sustainability Report 2022Thriving People

Will It package – an online

Will creation service

Internet concession

One volunteer day per annum

Eight weeks paid leave for new parents

35Connecting Aotearoa so that we can all live, learn, work and play
Inclusive culture

In the last year, Chorus has been working towards

becoming an adaptive workplace with an inclusive and

equitable culture and has focused on a number

of initiatives:

Chorus Confidants

Chorus has a number of employees available as a safe

person to raise concerns about bullying, harassment and

discrimination, domestic violence and mental health, in a

confidential and non-judgemental manner.

The team have expanded in number, offering personal

support in all Chorus offices. Additional refresher training

has recently been confirmed for the group through St

John and Shine training on domestic violence. The team

meets with the Head of Diversity and Inclusion monthly

to confidentially report and discuss any approaches from

employees. Statistics are reported to our Health and

Safety Executive Steering Group.

Rainbow Community

Chorus was the proud recipient of the Rainbow

Tick Training and Development award at the 2022

Rainbow Excellence awards. In addition, two of our

employees were nomination finalists for the Rainbow

Ambassadorship award. Chorus continues to sponsor

this category for the Rainbow Excellence awards.

Unfortunately, COVID-19 caused the cancellation

of several external events that our Chorus Rainbow

Employee network was involved in organising, and

Chorus was due to sponsor such as the Big Gay Out.

Sponsorship funds for this event have been diverted to

a fundraising event for World Aids Day later in 2022.

Chorus Sustainability Report 2022Thriving People

Wellbeing

committees

Women’s

network

Maori and Pasifika

network

Mental Fitness

network

Rainbow

network

The networks meet regularly and hold events for their

members or broader groups of employees. Each network

has representation on our National Belonging Committee,

an umbrella group where all networks are represented

alongside employees passionate about supporting

inclusion at Chorus. The committee continues to work

collaboratively with the People and Culture team to

deliver diversity and inclusion initiatives based on the pillars

of our programme.

Employee Networks

We understand, value and welcome ethnic, gender and sexual

diversity at Chorus. We have a range of established employee

networks and committees to support an inclusive culture,

such as:

Within Chorus, our Rainbow Employee network is

undergoing a refresh to align with our revised Diversity,

Equity and Inclusion strategy and to become an even

more robust network. Network leads collaborated with

the People and Culture team to develop and publish

a Transitioning Gender policy which was promoted

through a webinar hosted by the network leads. Over 150

Chorus employees attended.

The Rainbow Tick accreditation remains valid, and

submission for the following year is due in

September 2022.

Promoting STEMM careers to female youth

Our external engagement has progressed with the

evolution of our sponsorship and support of Innovative

Young Minds, promoting STEMM (Science, Technology,

Engineering, Mathematics and Medicine) careers to

female youth. One hundred students participated in a

virtual Fibre Lab tour and Chorus employee participation

as mentors and speakers increased in number. We

intend to expand our involvement with supporting the

promotion of STEMM education for female youth in

FY23 in collaboration with our Sustainability team, as an

initiative of our 'Thriving People' pillar. In March, Chorus

celebrated International Women's Day with educational

resources, online articles and two internal panel events

with external guests. One focused on “Equity and

Inclusion” and the other on “Women in senior roles in

male dominated industries”. Both were well attended.

36Connecting Aotearoa so that we can all live, learn, work and playThriving PeopleChorus Sustainability Report 2022
Focus on an ethical

supply chain

We want to have sustainable and valuable

supplier relationships.

We’re committed to conducting our business with high

standards of social, labour and ethical conduct.

We’re focussed not just on cost but also on an enduring

relationship that delivers value to both parties and

encourages innovation, given the rapid change within

our industry. We consider a range of criteria in evaluating

potential suppliers, including environment, health and

safety, worker welfare and corporate reputation.

We encourage our suppliers to go beyond legal

compliance, drawing on internationally recognised

standards to advance social, labour and business ethics.

Our Supplier Code of Practice is administered by our

commercial team and has governance oversight from the

Board.

See www.chorus.co.nz/chorus-suppliers

Modern Slavery Statement

Our latest Modern Slavery Statement is available at

www.chorus.co.nz/governance

Our supply chains span around 1,100 direct suppliers

representing approximately $950m in procurement spend

in FY22. Most of our direct supplier spend is in Aotearoa.

We source a range of goods and services internationally,

mostly from suppliers in Europe, North America and Asia

who also have a New Zealand presence. Beyond our service

company partners, we have also surveyed key suppliers to

better understand their risks and responses to

modern slavery.

For FY22, we focussed on imported manufactured goods,

especially in the electronics and telecommunications

network equipment sectors. The responses from our

suppliers indicate that they share our commitment to the

proper treatment of all workers and that they are taking

steps to address the risk. Many of our suppliers report

under the UK reporting regime, and several submit

statements under Australian legislation. We also manage

modern slavery risks during the procurement lifecycle:

including tendering, supplier selection; prequalification;

contracts – through strong terms and conditions;

and an ongoing worker welfare programme and audit

regime focused on our field workforce to assess supplier

performance.

Worker welfare

We expect our suppliers to share our commitment that all

people are treated fairly.

We work closely with our service company partners,

Downer, UCG and Ventia, to maintain our network, meet

customer demand for fibre connections and deliver a

good customer experience. This workforce numbers

about 2,300 people and is reducing as the fibre network

rollout concludes and we retire overlapping areas of our

copper network.

Our worker welfare team monitors our contractor and

subcontractor field workforce within Aotearoa. The aim is

to make worker welfare an everyday part of our business,

like Health and Safety. Our initiatives include:

• surveying field workers directly to help identify any

potential welfare issues

• promoting awareness of our worker welfare

commitment and support channels, such as our online

portal and independent whistleblower process

• employment standards training for network

subcontractors

• an online portal for Chorus employees to log

confidential reports of potential worker welfare

incidents or complaints

• worker welfare training for technician facing employees

so they can identify any form of mistreatment to

workers, from signs of bullying and harassment to

instances where workers are not provided with their full

legal entitlements

• inspections or audits performed by both independent

third parties and Chorus employees to ensure

compliance with employment obligations

• regular reporting to the Board on our contractor

workforce

• working with other Aotearoa organisations and

industries to share our experience and knowledge.

Our cross-business governance team oversees any

investigation of actual or potential work mistreatment

and maintains oversight of the service companies’

worker welfare programmes. If we identify worker

welfare issues, we'll notify relevant regulatory authorities

and, where appropriate, ban companies from working on

our network.

See https://worker-welfare.chorus.co.nz

37Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022Thriving People
Codes of ethics

Our directors and employees are expected to act

honestly and with high standards of personal integrity.

Our codes of ethics set the expected minimum standards

for professional conduct. They also facilitate behaviours

and decisions that are consistent with our values,

business goals and legal and policy obligations.

Annual training is provided to our directors and

employees, including part-time workers and contractors.

Our people are encouraged to report any unethical

behaviour and are asked annually to register any potential

conflicts of interest. This process is subject to internal

audit and all reported breaches are investigated. A

third-party review in 2019 benchmarked our compliance

function against industry best practice.

Policies that reinforce the behaviours we expect at

Chorus, include:

Bribery and gifts

Acceptance of bribes, or gifts and other benefits

which could be perceived as influencing decisions, are

prohibited under our codes of ethics. Our Gifts and

Entertainment policy applies to all directors, employees

and contractors. Gifts and entertainment over $150

require approval.

Chorus is not involved in any ongoing bribery and

corruption cases and no fines or settlements were

incurred for anti-competitive business practices in FY22.

Our Supplier Code of Conduct requires our suppliers to

comply with laws relating to anti-bribery and corruption.

This includes bribery, abuse of power, extortion, fraud,

deception, collusion, cartels and embezzlement.

Anti-bullying, harassment and discrimination

We’re committed to a psychologically and physically

safe working environment and we take a zero tolerance

approach to bullying, harassment and discrimination.

Anti-bullying training is provided each year. Our policy

reflects Aotearoa legislation, such as the New Zealand

Bill of Rights Act 1990 and Human Rights Act 1993,

prohibiting discrimination and protecting the right to

freedom of expression.

Whistleblowing and fraud

The recent Protected Disclosures (Protection of

Whistleblowers) Act 2022 provides enhanced legislative

protection for employees who notify an appropriate

authority about serious wrongdoing in, or by,

an organisation.

We encourage confidential reporting of serious

misconduct or wrongdoing and suspected fraud or

corruption. A dedicated whistleblower email address and

phone number is provided. These are monitored by PwC

and are available to all employees and subcontractors.

A dedicated email address is also available for reporting

suspected fraud.

We did not

receive any reports

of serious instances

of unethical behaviour

by our employees

in the year to

30 June 2022.

38Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022
Disclose the organisation’s governance around climate-related risks and opportunities

Describe the Board’s oversight

of climate-related risks

and opportunities.

Our Board is responsible for Chorus’ risk management framework and governance. The Board expects Chorus to understand

the risks, opportunities and threats to its current and future business environment and respond to these tactically and strategically.

This includes:

• annually setting risk appetite and tolerances and determining principal risks;

• approving and regularly reviewing our Managing Risk policy and supporting framework;

• promoting a culture of proactively managing risk; and

• through our Audit Risk Management Committee (ARMC), providing risk oversight and monitoring.

Principal risks are our key risks to the achievement of our strategy. These are assessed on a risk profile identifying likelihood of

occurrence and potential severity of impact. Current principal risk categories are identified via a comprehensive enterprise risk

management framework encompassing financial and non-financial risks. They include anticipating and responding to:

• Health, safety and wellbeing risks: Working to keep safe the people we owe duties to.

• Commercial and Financial sustainability risks: Maintaining appropriate capital management and credit settings.

• Core services risks: Core service availability and network resilience.

• People and skills risks: Ensuring Chorus attains and retains employees with the capabilities to achieve its strategic objectives.

• Legal, regulatory and contractual risks: Working within the regulatory and legal environment.

• Stakeholder and Customer confidence / reputation risks: Attaining and retaining a positive reputation with key stakeholders

and customers.

• Innovation risks: Identify and pursue innovation and opportunities that will enhance Chorus.

Our climate change risks and opportunities are reviewed within this framework.

See

Risk Management on

page 6.

Describe management’s role

in assessing and managing

climate related risks

and opportunities

Principal risks are owned by relevant executives. This promotes integration into operations and planning and a culture of proactive risk

management. Notwithstanding individual ownership, our CEO and executive hold collective responsibility for considering how risk and

events interrelate and for managing our overall risk profile.

Executive Management also consider unforeseen and emerging risks on a six-monthly basis and review Business Unit risks quarterly.

Climate change risks may be reflected as a Principal, Emerging or Business Unit risk dependent on the potential impact and likelihood

of the risk to Chorus’ strategy.

Aspects of operational risks are identified under our risk management framework as climate-related risks. This is largely in relation to

core service availability and network resilience within the principal risk of ‘core services’. The GM Customer and Network Operations is

responsible for operational risks relating to our nationwide physical network. Mitigation includes planning for network deployment and

protection, as well as ongoing maintenance and fault management.

In FY22 we held a series of internal workshops to review our climate-related risks using our general risk management process;

• subject matter experts across different business units were asked to identify and prioritise physical and transition risks. With the output

being our first dedicated climate risk register.

• each risk (likelihood) and the potential consequences (impact) were analysed and recorded in a climate risk register.

• business owners have been assigned to each risk with the expectation of quarterly reviews.

See

Strategy and Governance,

starting on page 4, and Risk

Management on page 6.

Governance

Appendix 1: Compliance with Task Force on Climate-related Financial Disclosures (TCFD)

TCFD Appendix

Aotearoa is in the process of making climate-related disclosures mandatory for a number of

entities, including large, listed issuers such as Chorus. These mandatory disclosures

will apply for Chorus’ 2024 annual reporting and are expected to largely follow the TCFD

framework*. The following is our current assessment on our progress against this framework.

With the introduction of our first dedicated climate risk register and Emissions Reduction Plan,

we'll be prioritising climate adaptations and mitigation in the coming years.

* Overall we're confident in our ability to meet the new standards. In FY23, we'll be commissioning

a report to assess the potential risks that flood and extreme weather events may have on our

business, based on the latest climate change scenario analysis.

39Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s businesses, strategy and financial planning where such information is material.

Disclose the climate-related

risks and opportunities the

organisation has identified over

the short (0-3 years), medium

(3-10 years) and long-term

(10+ years)

Physical risks and opportunities

Operational risk created by extreme weather has been identified as our main climate-related risk over the short to medium

term, as assessed against a risk profile identifying likelihood of occurrence and potential severity of impact.

However, based on current information, the physical risks identified below are not considered material in the short to

medium term.

See Network Reliability,

starting on page 9 and

Thriving Environment, starting

on page 11.

Strategy

RiskNature of risk/opportunity Response

Extreme weather events

(e.g. high rainfall, flooding, wind)

Time horizon: short to medium

• Damage or disruption to our network

assets can affect the delivery of

telecommunications services to our

customers (retail service providers) and their

end users.

• Prolonged service disruption may have a

detrimental financial and/or reputational

impact, particularly where it impacts a large

area or number of consumers.

• Significant damage may require

replacement or relocation of assets.

• Continued growth in fibre uptake and

shutdown of copper increases network

resilience because fibre is less susceptible to

weather-related faults

• Ongoing monitoring of network performance

in extreme weather to assess trends:

annual repairs/maintenance related to

extreme weather was immaterial in FY22

• Investment in network resiliency (e.g. fibre

backhaul upgrade and fibre to premises in

high rainfall area of South Island West Coast;

South Dunedin exchange building flood wall)

• Climate risk included as part of asset

management planning with detailed flooding

risk analysis intended in FY23

Sea-level rise

Time horizon: long term

• External impact assessment in FY19 screened

key network assets with 0.5 metre sea-level

rise scenario (using projections to 2060

under representative concentration pathway

8.5H+) and identified potential risk to;

1. Five telephone exchanges of varying size

2. 0.3% or ~260 kilometres of core fibre route.

3. Less than 0.5% of point assets (exchanges,

sites, terminal enclosures, underground

utility boxes, and poles).

• Network asset exposure will reduce over time

as copper network is exited in fibre areas.

• Expect to revisit assessment in future as new

climate change data becomes available to

inform longer term asset management.

40Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s businesses, strategy and financial planning where such information is material.

Transitional risks and opportunities

Climate change may also directly or indirectly affect our business through changes in regulatory requirements (e.g. mandatory

TCFD reporting) or increased pricing for non-renewable energy sources (e.g. diesel required for back-up power generators and

carbon offsets). These effects are not considered material.

RiskNature of risk/opportunity Response

Energy sources

Time horizon: medium to long

• Electricity is our largest source of carbon

emissions at 12,861 tonnes-CO2e in FY22.

The national grid is ~79% renewable with

significant reliance on hydro generation

that can vary depending on weather patterns.

• We have developed an Emissions Reduction

Plan that focusses on opportunities to reduce

carbon emissions and the energy costs

associated with our network.

• Our electricity consumption is expected

to reduce by 25% as our copper network is

retired in areas with our more efficient fibre

network.

• The national grid averages ~80% renewable

and is expected to become more renewable.

• We are exploring further investment in

renewable energy capability (e.g. solar) and

electric vehicles.

• Our new electricity supplier is carbon zero

certified.

Market/reputation

Time horizon: short to medium

• Growing awareness of carbon emissions

may influence consumer preferences.

• We commissioned a study that found fibre is

the lowest emissions broadband technology

as data/speed increases.

• Reliable high-speed broadband is helping

consumers abate their own emissions

through cloud based services, video

conferencing and reduced commuting

Strategy cont.

Describe the impact of climate-

related risks and opportunities

on the organisation’s business,

strategy and financial planning.

The impact of climate-related risks and opportunities on our business, strategy and financial planning has been limited to date.

Our ongoing investment in a fibre to the premises network is helping mitigate the most significant potential transition and

physical risks related to climate change.

Our FY19 climate change impact assessment has been used along with other network information, including experience

from past and recent extreme weather events, to inform our ongoing network planning and management practices. Our new

Emissions Reduction Plan provides further focus on emissions reduction opportunities and potential energy savings.

41Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s businesses, strategy and financial planning where such information is material.

Describe the resilience of the

organisation’s strategy, taking into

consideration different climate-

related scenarios, including a 2°C

or lower scenario.

Our current and long-term strategies are considered to be largely resilient to climate-related risks, including 2°C or lower

scenarios, because:

• our investment in a fibre optic network is enhancing the weather-related fault performance of our services relative to our

current copper network.

• we are reducing sites and network previously required for our copper network.

• current modelling suggests limited potential impact on our network assets from sea level rise over a long timeframe.

• demand for the high-speed broadband capability delivered by our network is expected to continue given it is an essential

utility service.

See Thriving Environment,

starting on page 11 and

Network Reliability, starting on

page 9.

Strategy cont.

Disclose how the organisation identifies, assesses, and manages climate-related risks.

Describe the organisation’s

processes for identifying and

assessing climate-related risk

As noted in the Governance and Strategy sections above, climate-related risks are identified within our risk management

framework. Further detailed assessment is undertaken on aspects of the identified risks to inform our risk management

strategies.

In 2022 this included pan-Chorus workshops to revisit our climate-related risks and opportunities, as well as the development

of an Emissions Reduction Plan. The FY19 assessment of climate-related risk to our network assets entailed the use of specialist

external consultants working with input from a cross-functional Chorus team.

We have management level programmes focussed on initiatives such as network protection and we undertake insurance-related

risk mitigation assessments on an annual basis. Our network teams are continuing to develop their awareness of potential

climate change risk as local councils undertake and produce further data analysis.

See Strategy and Governance,

starting on page 4, and Risk

Management, starting on


page 6.

Describe the organisation’s

processes for managing

climate-related risks.

As detailed above, our management of climate-related risks is consistent with the process used for other risks. Principal risks are

allocated to individual executives to manage and risk mitigation initiatives are identified as part of this process.

Using the example of network risks from flooding or sea-level rise, we use external data and our experience from past and

recent extreme weather events, to inform our ongoing network planning and management practices. For example:

• we have a regular programme of building maintenance that includes flood protection work for identified ‘at risk’ exchanges.

• we use geotechnical surveys to identify potential landslip and other topographic risks when selecting fibre routes in rural areas.

• we place our cables on the downstream side of bridges, as protection against flood damage.

• we use network expansion projects as opportunities to enhance network route diversity, thereby increasing the robustness of our

network (e.g. West Coast rollout to establish network route diversity for lower South Island).

• we have begun exiting some ‘at risk’ network assets as we shut down parts of our copper network.

See Strategy and Governance,

starting on page 4, and Risk

Management, starting on


page 6.

Risk Management

42Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Disclose how the organisation identifies, assesses, and manages climate-related risks.

Describe how processes for

identifying, assessing, and

managing climate-related

risks are integrated into the

organisation’s overall risk

management.

As noted above, the identification, assessment and management of climate-related risks is undertaken within our existing

risk management practices and framework. Identified risks and related actions are monitored and updated quarterly.

Where risks are above our risk tolerance we may implement additional mitigation activity.

See Strategy and Governance,

starting on page 4, and Risk

Management on page 6.

Risk Management cont.

Disclose the metrics and targets used to assess and manage relevant climate-related risks and opportunities where such information is material.

Disclose the metrics used by

the organisation to assess

climate-related risks and

opportunities in line with its

strategy and risk

management process.

We measure energy and fuel usage across our network and monitor our greenhouse gas emissions. We have a target

to reduce our scope 1 and 2 emissions by 62% by FY30, from FY20 levels.

Data usage metrics are useful as an indicator of the reduction in emissions intensity as we transition to a fibre-based

network and data volumes continue to grow.

Fault performance and associated cost measures are relevant in the context of monitoring network resilience.

See Thriving Environment,

starting on page 11.

Disclose scope 1, scope 2,

and if appropriate, scope

3 Greenhouse Gas (GHG)

emissions, and the related risks.

We have reported our scope 1, 2 and 3 emissions (limited) annually to CDP since we were established as a listed company

in 2011. Our emissions performance for the last three years is available on page 18. A new detailed analysis of our scope 3

emissions is provided in Appendix 2 on page 43 and 44.

Network electricity consumption accounts for most of our combined scope 1 and 2 emissions. Our new Emissions Reduction

Plan focusses on energy efficiency, reducing energy use across our network and extending our use of solar as a renewable

electricity source. The shutdown of large parts of our copper network, as end users migrate to the newer fibre network,

will reduce our electricity needs and related emissions by about 25%.

We expect our scope 3 emissions to reduce as our fibre rollout ends and fibre uptake grows because, for example,

less technician visits will be required for installations. Fault-related activity is also lower on the new fibre network.

See Thriving Environment,

starting on page 11.

Describe the targets used by

the organisation to manage

climate-related risks and

opportunities, and

performance against targets.

Our Emissions Reduction Plan will see us reduce our electricity consumption by 15% over the next three years and reduce our

corporate fleet by 25% by the end of next financial year.

The rollout of our fibre to the premises network since 2011 is enabling the transition of end users to a more energy efficient

and resilient network. We are on track to complete this network rollout by December 2022 and have achieved 69% uptake of

the fibre network to date. By continuing to drive fibre uptake higher we can begin to shut down our copper network, thereby

contributing to our carbon reduction target through reduced electricity usage.

Fibre broadband enables the transmission of unlimited data at higher speeds than other broadband technologies, with lower

associated emissions. Average data usage per connection on our network is growing significantly each year and fibre consumers

averaged 567 gigabytes in June 2022 vs 282 gigabytes vs consumers on copper broadband. We forecast average monthly usage

to reach 4,000GB by 2033. This year we committed to the Science-Based Target initiative and reset our target to reduce scope 1

and 2 emissions 62% by FY30, from a FY20 base year.

See Thriving Environment,

starting on page 11.

Metrics and Targets

43Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022
Appendix 2: Greenhouse gas inventory

TCFD Appendix

We use the latest emissions factors from the Ministry for Environment (updated April 2022) to calculate our emissions.

Scope 1 and 2*

ENERGY EMISSIONS (tonnes-CO2e)FY20FY21 FY22

Electricity usage9,34312,24812,861

Diesel generators170172273

Refrigerants566549601

Transpor t215203127

Natural gas998227

TOTAL ENERGY CONSUMPTION (tonnes-CO2e)10,39313,25413,889

* We’ve restated emissions for prior years where revised emission factors and activity levels have been available. Therefore emissions will vary from those previously reported.

44Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Scope 3 by category

GHG CATEGORYDETAILCALCULATIONFY22

(TONNES CO2-E)

Upstream scope 3 emissions

1. Purchased goods and services

53% of material spend based off five largest physical material suppliers for consigned and

inventory items (Nokia, Commscope, Humes, Prysmian & Hexatronic)

g-CO2e/tkm2,545

2. Capital goodsN/A. Captured under 1. Purchased goods and servicesN/AN/A

3. Fuel and energy useElectricity – customer’s electricity use in Chorus exchange buildings

Electricity – Transmission and distribution line losses

g-CO2e/kWh

g-CO2e/kWh

2,128

1,935

4. Upstream transportation and distributionOutsourced service company fleet fuel and WTT - diesel

Outsourced service company fleet fuel - premium

Outsourced service company fleet fuel - regular

g-CO2e/litres

g-CO2e/litres

g-CO2e/litres

5,558

0.30

125

5. Waste generated in operationsWaste to landfill – corporate offices

Waste to landfill – Chorus network. N/A as it's inert waste.

g-CO2e/kg

g-CO2e/kg

28

0

6. Business travelFlights - domestic - fuel and WTT

Flights - international long haul - fuel and WTT

Flights - international short haul - fuel and WTT

Flights - trans-Tasman - fuel and WTT

Rental cars

Taxis

Accommodation (domestic)

g-CO2e/pkm

g-CO2e/pkm

g-CO2e/pkm

g-CO2e/pkm

g-CO2e/km

g-CO2e/$

g-CO2e/$

200

0*

0*

2

0.8

4

6

7. Employee commuting Employee commuting

Working from home

g-CO2e/km

g-CO2e/e

124

87

8. Upstream leased assetsN/A. Chorus' equipment located in suppliers’ exchange buildings is included (in scope 2).N/AN/A

Downstream scope 3 emissions

9.

Downstream transportation and distributionTransportation and distribution of equipment and spares.g-CO2e/km7

10. Processing of sold productsN/A. Some components of other customers' networks in the value chain are included

under 3. Fuel and energy use.

N/AN/A

11. Use of sold productsElectricity - ONT (kWh)g-CO2e/kWh6,850

12. End of life treatment of sold productsN/A – all e-waste and most network waste is recycled.N/AN/A

13. Downstream leased assetsN/A. Customer electricity on network/ICT equip in Chorus' exchanges included

under 3. Fuel and energy use.

N/AN/A

14. FranchisesN/A – not relevant to Chorus' business.N/AN/A

15. InvestmentsN/A – not relevant to Chorus' business.N/AN/A

TOTAL SCOPE 3 EMISSIONS19,601

* reported as zero due to COVID-19 travel restrictions in place for FY22. Chorus' GHG inventory has not been independently verified.

45Connecting Aotearoa so that we can all live, learn, work and playChorus Sustainability Report 2022TCFD Appendix
Glossary

ADSLAsymmetric Digital Subscriber

Line - a copper-based technology

that can provide basic fixed

line broadband services.

Board Chorus Limited’s Board of Directors.

CO2eCarbon dioxide equivalent.

Emissions Emission sources are categorised by

scope to manage risks and impacts

of double counting. There are three

scopes in greenhouse gas reporting.

FWA 4G / 5GFixed Wireless Access 4th

/ 5th generation.

FYFinancial year – twelve months

ended 30 June. e.g. FY22 is from

1 July 2021 to 30 June 2022.

GHGGreenhouse gas.

GHG InventoryA quantification of an organisation’s

greenhouse gas sources, sinks,

emissions and removals.

GPONGigabit Passive Optical Network.

Layer 1The physical cables and

co-location space.

Layer 2The data link layer, including broadband

electronics, within the Open

Systems Interconnection model.

MbpsMegabits per second – a measure of

the average rate of data transfer.

NZ IFRSInternational Financial Reporting

Standards – the rules that the financial

statements have to be prepared by.

P2PWhere two parties or devices are

connected point-to-point via fibre.

pkmPassenger-kilometre (unit of

measure for transport).

RABRegulatory Asset Base refers to

the value of total investment by a

regulated utility in the assets which

will generate revenues over time.

RBIRural Broadband Initiative – refers to

the Government programme to improve

and enhance broadband coverage in

rural areas between 2011 and 2016.

RefrigerantsA substance or mixture used in a

heat pump and refrigeration cycle.

Scope 1Direct emissions from sources that are

owned or controlled by a company.

Scope 2Indirect emissions from the

generation of purchased electricity

consumed by a company.

Scope 3Indirect emissions from the

value chain of a company.

ShareMeans an ordinary share in Chorus.

TSOTelecommunications Services

Obligation – a universal service

obligation under which Chorus

must maintain certain coverage and

service on the copper network.

TSRTotal shareholder return.

UFBUltra-Fast Broadband refers to the

Government programme to build a fibre

to the premises network to about 85%

of New Zealanders. UFB1 refers to the

original phase of the rollout to 75% of

New Zealanders. UFB2 and UFB2+ were

subsequent phases announced in 2017.

VDSLVery High Speed Digital Subscriber

Line – a copper-based technology

that provides a better broadband

connection than ADSL.

Directory
Registered Offices

NEW ZEALAND

Level 10, 1 Willis Street

Wellington, New Zealand

P: +64 800 600 100

AUSTRALIA

C/– Allens Corporate Services Pty Limited

Level 28, Deutsche Bank Place, 126 Phillip Street,

Sydney, NSW 2000, Australia

P: +61 2 9230 4000

https://company.chorus.co.nz/sustainability

ARBN 152 485 848

---

Our network and our people proved resilient in
another operationally challenging year. Data

demand and fibre uptake continued to grow,

underpinning a solid financial performance. With

the fibre rollout programme drawing to a close,

Chorus returned to earning more than it is investing

in the network for the first time in a decade.

Continued strong growth in demand for fibre broadband

delivered underlying revenue of $959 million, up from restated

$955 million in FY21.

2

Careful cost management partly mitigated

inflationary and COVID pressures to achieve underlying

operating expenses of $299 million, up $1 million from FY21.

This produced underlying FY22 EBITDA of $660 million, up

$3 million from restated FY21 EBITDA of $657 million.

2

A further $6 million of revenue from our network optimisation

programme and a legal settlement, together with the release of

a $9 million holiday pay provision, achieved reported EBITDA of

$675 million. Net profit after tax was $64 million compared to a

restated total of $51 million in FY21.

2

Our move to positive free cash flow enables us to increase

dividend payments to shareholders. We’ll pay a final unimputed

dividend of 21 cents per share on 11 October 2022, bringing

total dividends for FY22 to 35 cents per share. For FY23 we’re

increasing dividend guidance from a minimum of 40 cents per

share to 42.5 cents per share. FY24 guidance has increased to a

minimum of 47.5 cents per share.

dear investors

Dividend reinvestment plan

for shareholders

A dividend reinvestment plan is available to our Australian

and New Zealand resident shareholders. There will be no

discount rate applied for the 11 October 2022

dividend payment.

If you haven’t previously registered to participate and wish

to do so, you’ll need to register your participation by

5:00pm (NZ time) on 14 September 2022.

You can register, or deregister, by logging into your

Computershare profile at www.investorcentre.com/nz

or downloading the Participation Notice at

www.chorus.co.nz/dividends and returning it to

Computershare.

The full terms of the reinvestment plan can be read

in our Offer Document dated February 2016 at

www.chorus.co.nz/dividends, or you can request a

copy free of charge. Our most recent audited financial

statements, and auditor’s report, are included in our 2021

annual report, which is available free of charge on request

and at www.chorus.co.nz/financial-results.

1 Excludes partly subsidised education connections provided as part of Chorus’ COVID-19 response.

2 Earnings before interest, income tax, depreciation and amortisation (EBITDA) is a non-GAAP profit measure. We monitor this as a key

performance indicator and we believe it assists investors in assessing the performance of the core operations of our business.

3 Previously reported FY21 EBITDA and net profit after tax have been restated to reflect an ongoing change in accounting treatment of field services

revenue for roadworks. Refer to page 34 of the 2022 Annual Report for the detailed accounting adjustments.

4 Based on the average response to four key engagement questions.

FY22 result overview

Fibre connections

1

FY22

959,000

FY21

871,000

Broadband connections

1

FY22

1,189,000

FY21

1,180,00

EBITDA

2

FY22

$675m

FY21

3

$657m

Dividend

FY22

35cps

FY21

25cps

Connecting

Aotearoa

so that we can all live,

learn, work and play

Fixed line connections

1

FY22

1,304,000

FY21

1,340,000

Net profit after tax

FY22

$64m

FY21

3

$51m

Customer satisfaction

FY22

Installation

FY22

Intact

8.2 out of 10

(target 8.1)

7.3 out of 10

(target 7.5)

Employee engagement score

4

FY21

8.5 out of 10

4

FY21

8.5

Figure 1 :
Average monthly usage per connection on our fibre network

Our objective heading into FY22 was to keep unlocking the

potential of fibre by continuing to connect more people and

technology to our network. COVID continued to make that

difficult with lengthy lockdowns, followed by the ongoing

effects of illness on our workforce and consumer activity.

Despite this, we added another 88,000 fibre connections

and fibre uptake grew from 65% to 69% of addresses within

our Ultra-Fast Broadband (UFB) fibre footprint. With direct

contact with householders curtailed, we pivoted from

suburban fibre installation campaigns to promoting activation

of pre-installed fibre sockets. This helped win back a growing

number of connections and kept us on track to reach

one million fibre connections by the end of December.

Our 11-year public-private partnership with the Government

is fast approaching its conclusion. Just 17,000 or so homes

and businesses remain to have fibre built past them and this

will be done by the end of December. During the year we

were pleased to complete another project, largely funded

by the Government’s Provincial Growth Fund, to extend

fibre backhaul along 250 kilometres of the South Island’s

West Coast. This has opened up fibre and mobile network

connectivity for remote but key communities like Haast, as

well as strengthening the resilience of the regional network.

Increased consumer reliance on broadband for working,

streaming and learning continued to drive demand for

reliable high-capacity broadband. The number of 1 gigabit

per second (Gbps) connections increased to 23% of

our consumer fibre connections, up from 19% last year.

In December, we gave more than 600,000 homes and

businesses a speed boost. Residential consumers on our

most popular 100 megabit per second (Mbps) plans were

able to upgrade to 300Mbps at no additional wholesale

charge. We’re also starting to see momentum in the number

of consumers taking our next generation Hyperfibre

services of 2, 4 and 8Gbps. Together, these developments

are catapulting Aotearoa New Zealand up global fixed line

broadband rankings.

Fibre’s operational electricity needs and associated carbon

emissions are lower than other broadband technologies,

particularly at higher data speeds. This enabled us to support

a 23% increase in data traffic with only a small uplift in total

network electricity usage during the year. Total traffic across

our network rose the equivalent of 1.3 billion gigabytes,

to 7,140 petabytes, while monthly average household data

usage for fibre consumers grew from 500GB to 567GB.

In our planned fibre areas broadband connections grew

by 27,000. This helped us to grow total fibre and copper

broadband connections nationally by 9,000 to 1,189,000.

This total excludes the 9,000 school student households

we continue to support with partly subsidised broadband

connections as part of a Ministry of Education COVID

response. We ended the year with 1,304,000 fixed line

connections, down 36,000 lines compared with a reduction

of 75,000 lines in FY21. Predictably, most of this reduction

was again in areas where our copper network competes with

alternative fibre networks.

1 January 2022 marked our transition to a utility-style

regulatory framework for fibre, replacing the contractual

framework with government that had applied through

the fibre rollout. After many years of discussion and

implementation we now have clarity on the parameters that

will shape our investment choices. These include the starting

regulated asset base of $5.4 billion

1

and our maximum

allowable revenue for the next three years, which includes

some allowance for inflation.

The new framework also brings a regulatory focus on

quality of service and customer satisfaction. Customer

experience has been a priority we’ve worked to embed

within our organisation for many years. In FY22 this included

implementing a new fibre fault restoration measure and

continuing to work on improving the fibre connection

experience for homes with an existing or ‘intact’ fibre socket.

While we achieved a strong result on the first measure at

8.2 out of 10, there’s plenty more to do to lift the intact

experience from 7.3 out of 10.

1 Currently subject to a Commerce Commission finalisation process.

FY22 overview

0

100

200

300

400

500

700

600

Jun-21Dec-20Jun-22Dec-21Jun-20Dec-19Jun-19Dec-18Jun-18Dec-17Jun-17Dec-16Jun-16Dec-15

DownstreamUpstream (shown from June 2020 onwards)

Average monthly usage (gigabytes)

COVID-19 lockdowns


With the core elements of our regulatory
framework now settled and the finish line for

our fibre rollout in sight, we’re shifting focus to

a more operational future. Connecting Aotearoa

so that we can all live, learn, work and play is our

refreshed organisational purpose. Achieving this

means continuing to grow uptake of our network

so its socio-economic benefits help power the

country’s digital future.

By the end of 2022 we’ll have brought fibre to the last

community under our public-private partnership with the

Government and we expect to have reached our target of

one million fibre connections. That still leaves just under

30% of homes and businesses that have yet to choose fibre

within our fibre footprint.

Auckland, with about a third of the national population, has

shown that more than 80% uptake is achievable. To keep

driving uptake we need to keep refining our fibre value

proposition and continue making the customer experience

as seamless as possible for our retailers and consumers.

This isn’t simple when we don’t have the direct relationship

with consumers, but our retail service provider survey shows

the improvements we’ve made over FY22 are heading in the

right direction. Our new service company structure is an

opportunity to simplify and enhance our operations further.

In the short term, COVID will continue to cast a shadow

over our business and the wider economy. Although our

pipeline of new housing developments remains strong

given historical housing shortages, population growth has

slowed with net migration trending to negative. We’re seeing

inflationary pressures, particularly in our direct labour costs

and through our service companies. We’re also conscious of

the pressure on consumers, so we’ve chosen not to apply the

full inflationary increases we’re permitted across all products

from October. On our most popular 300Mbps service we’re

holding the increase at 5.5% while our 1Gbps service will only

increase 3.6% after no price changes for several years.

At the same time, we’re reducing the pricing of our

multi-gigabit Hyperfibre services. Of the almost 1,000

Hyperfibre connections to date, more than three-quarters

are residential consumers. This points to the continued

consumer appetite for better broadband. Schools have also

begun to adopt Hyperfibre services so they can provide

enhanced bandwidth and reliability across multiple users as

more student learning moves online.

Our confidence in fibre’s future proof capability keeps

growing. International investment in fibre is surging and in

2021 fibre became the most prevalent broadband technology

in the OECD, with New Zealand ranked eighth for fibre

uptake. Like here, multi-gigabit fibre services are emerging

in overseas markets. There’s no doubt that future consumer

applications, whether cloud-based gaming or virtual reality in

the metaverse, are going to drive demand for higher speeds

and consistency. When these propositions develop mass

market followings, the network demands will be substantial.

Fibre is easily scalable for that demand and our 25Gbps trial

demonstrated a clear roadmap for even better capability.

While COVID-19 has accelerated digital adoption, we need

to work hard to ensure this doesn’t widen the socio-

economic digital divide and reinforce the multiple barriers

to digital inclusion.

We’re committed to achieving true digital equity through

understanding, collaboration, and effort so that no one gets

left behind. During the pandemic we’ve focussed our support

on student connections, digital skills uplift for seniors and

helping the charitable sector embrace digital. These initiatives

are continuing into FY23 and we’re holding pricing flat on our

low-cost Home Fibre Starter service.

As broadband capacity and reliability needs grow, so too will

the digital divide between rural and urban Aotearoa. There’s

a growing body of evidence that broadband penetration

needs a high-quality broadband connection to maximise the

socio-economic benefits. Fibre offers a path to reliable high-

capacity broadband that doesn’t need recurring government

funding top-ups and supports national carbon emissions

reduction goals. That’s why other countries are extending

fibre as far as they can.

We believe that rather than kicking the can down the road

with piecemeal solutions, pragmatic policy settings are

available to enable us to reach 90% of Kiwis with fibre.

That three percent increase represents 65,000 customers

located relatively close to rural centres. Perhaps we can go

even further.

In urban areas, growing fibre uptake means we’re moving

from trialling the withdrawal of copper services to a more

production-like process. Of the approximately 2,500 copper

broadband cabinets in our fibre areas, a quarter have

now been notified for withdrawal because they have few

remaining connections. The electricity savings from cabinet

shutdowns will become a growing contributor to our carbon

reduction goals. Our new emissions reduction plan forecasts

a 25% electricity reduction by 2030, assisted by the potential

expansion of solar generation on our exchanges.

Embedding sustainability in our business strategy has

included a close look at our future organisational needs.

Like many businesses, recruiting and retaining people is

increasingly challenging. We’re continuing to evolve to be

a more adaptive, diverse and inclusive organisation as we

transition from a focus on building to operating the fibre

network. This includes working on developing the capability

needed to thrive in our new regulatory and dynamic

market environment.

Outlook

Please visit https://company.chorus.co.nz/sustainability to

read our Sustainability Report 2022.

Sustainability

Report 2022

This is Chorus’ second Sustainability Report,

reflecting our ambition and commitment

to support Aotearoa in its transition to be

more sustainable.

Connecting

Aotearoa

so that we can

all live, learn,

work and play

If you’d like more detail on our financial results, the annual report and a recorded webcast of our results
briefing will be available on our website at www.chorus.co.nz/reports

We know that competition will keep growing as mobile

network operators seek to recover their 5G investments.

With more than 90% of fibre connections now on 300Mbps

plans or higher, we believe we’re providing consumers with

the best broadband technology. We’ll keep developing our

role as an active wholesaler and explore new and potentially

innovative ways to leverage our fibre network and our

network infrastructure. Our new PowerSense product is a

good example of this approach.

I will retire from the Board at the next annual meeting in late

October. Mark Cross, currently chair of the Audit and Risk

Management Committee, will be our new Board chair. As a

director since 2016, Mark has a strong understanding of our

role as an essential infrastructure provider and the balance

needed to encourage ongoing investment that delivers future

consumer benefits and value to shareholders.

With our return to positive free cash flow, we’re now in a

position where we can make choices about discretionary

investment. This may include close adjacent opportunities

that offer better returns than the regulatory WACC. Whatever

opportunities arise, at our core we’ll remain a regulated utility

focussed on providing shareholders with stable returns.

Thank you for your support of Chorus.

Kind Regards,

Figure 2:

Our strategic focus

TOTAL TRAFFIC OVER

NETWORK ROSE BY

MONTHLY AVERAGE

HOUSEHOLD FIBRE DATA

USAGE GREW FROM

1.3 billion

7,140

GIGABYTES

TO

PETABYTES

500

GIGABYTES

TO

567

GIGABYTES

---

22 August 2022
Data demand and fibre uptake underpin solid financial performance for Chorus

Summary

• UFB uptake is 69 per cent; Chorus’ fibre rollout is 98 per cent complete

• 88,000 fibre connections added, a total of 959,000 connections

• Over 90% of fibre consumers are on 300 Mbps or above services

• Reported revenue was $965m (restated FY21: $955m)

• Earnings before interest and tax of $248m (FY21: $230m)

• Net profit after tax was $64m (restated FY21: $51m)

• FY22 dividend 35 cents per share; guidance for FY23 and FY24 increased

Chorus' focus in FY22 was to keep on bringing the benefits of fibre broadband to more Kiwis while

pushing toward our goal of one million fibre connections by December. COVID-related constraints

continued to make this challenging with lengthy lockdowns, followed by the ongoing effects of

illness on the workforce and reduced consumer activity, but we still delivered solid numbers.

Continued strong growth in demand for fibre broadband delivered underlying revenue of $959

million, up from restated $955 million in FY21

1

. Careful cost management partly mitigated

inflationary and COVID pressures to achieve underlying operating expenses of $299 million, up $1

million from FY21. This produced underlying FY22 EBITDA of $660 million, up $3 million from

restated FY21 EBITDA of $657 million

1

.

A further $6 million of revenue from our network optimisation programme and a legal settlement,

together with the release of a $9 million holiday pay provision, achieved reported EBITDA of $675

million. Net profit after tax was $64 million compared to restated total of $51 million in FY21.

The strong result has enabled Chorus to return to earning more than it was investing in the network

for the first time in a decade. This has facilitated a dividend of 35 cents for FY22 and increased

dividend guidance for FY23 and FY24.

Speaking about the results, Chorus CEO JB Rousselot said, "FY22 was a crossroads year for Chorus

with the core elements of our utility-style regulatory framework now settled and the finish line in

sight for our 11-year fibre rollout.”

In December, Chorus' Big Fibre Boost drove a significant change in the speed profile of consumer

and business fibre plans, moving the country onto a new data growth path and to the top tier of

global broadband rankings. Almost 70 per cent of residential fibre users went from 100 megabits-

per-second (Mbps) to 300 Mbps. Another 23% of consumers are on 1 gigabit per second (Gbps)

plans.


1

Previously reported FY21 results have been restated due to an ongoing change in the accounting treatment of field

services revenue for roadworks. Refer to page 34 of the 2022 Chorus Annual Report for the detailed accounting

adjustments.



"In the latest global fixed broadband rankings from Ookla, New Zealand has moved up two places to

10th; we were 29th in July 2021. This shift puts us just behind Japan.

Chorus’ transition from network builder to a more operational future is well underway and its

refreshed strategic focus is ‘to connect Aotearoa so that we can all live, learn, work and play’.

“Our fibre rollout is now 98 per cent complete, and we have just 17,000 premises left to pass by

Christmas. We added 88,000 new fibre connections to the network, and overall uptake increased

from 65 per cent to 69 per cent.

“We were pleased to see strong growth in our major centres of Auckland and Wellington, where

uptake increased to 79 per cent and 68 per cent, respectively.

“During the pandemic, our digital inclusion initiatives focused on student broadband connections,

helping seniors with their connected lives, and supporting the charitable sector to embrace digital

tools.

Data demand

Data traffic on Chorus' network increased by 23 per cent over the year, the equivalent of 1.3 billion

gigabytes of data. The monthly average household data usage for a fibre user increased from 500

gigabytes (GB) to 567 GB.

"Remarkably, about 15 per cent of fibre consumers are already using more than 1,000 GB of data a

month, and we're forecasting that to be the average residential household usage by 2025," said Mr

Rousselot.

"It's clear that we’re now far more reliant on our internet connections. The experience of the last

couple of years has taught us that reliable internet access, at gigabit speed, is no longer a luxury.

"Gigabit connections now represent 23 per cent of our residential fibre connections and nearly a

third of all new connections. Our multi-gigabit Hyperfibre services are now gaining traction with

more than 1,000 primarily residential connections, and we expect Hyperfibre’s uptake to mirror that

of our gigabit service.

In May, Chorus trialled a 25 Gbps service substantiating fibre as the most cost-effective and scalable

broadband technology.

“We demonstrated a 25 Gbps service that seamlessly integrates with existing gigabit and Hyperfibre

services on the same fibre strand. This will allow service providers to upgrade their customers on

demand in the future,” said Mr Rousselot.

Copper withdrawal

Growing fibre uptake in urban areas means Chorus is moving from trialling copper withdrawal to a

more production-like process. Of the approximately 2,500 copper broadband cabinets in its fibre

areas, a quarter have been notified for withdrawal.

"Across the country, there are now 130 street cabinets empty of copper connections. We're pleased

that about 90 per cent of broadband consumers moving off copper have chosen fibre as their

preferred broadband technology,” said Mr Rousselot.



“The shift to more efficient fibre broadband will be a significant contributor to our efforts to reduce

our carbon footprint. Our 2022 Sustainability Report includes a new commitment to a Science Based

Target of a 62 per cent reduction in our Scope 1 and 2 emissions by 2030, based on 2020 levels.”

Dividend

Chorus will pay a final dividend of 21 cents per share, unimputed, on 11 October 2022, bringing total

dividends for FY22 to 35 cents per share.

FY23 guidance

FY23 guidance is subject to no material changes in regulatory or competitive outlook.

• EBITDA: $655 − $675 million

• Capital expenditure: $410 − $450 million

• FY23 dividend: increased to 42.5 cents per share, unimputed

• FY24 dividend guidance: a minimum of 47.5 cents per share, unimputed

ENDS

Chorus Chief Executive, JB Rousselot, and acting Chief Financial Officer, Andrew Carroll will discuss

the full-year results from 10.00 am today, NZST, at www.chorus.co.nz/webcast


For further information:

Steve Pettigrew

External Communications Manager

+64 27 258 6257

steve.pettigrew@chorus.co.nz

Brett Jackson

Investor Relations Manager

+64 27 488 7808

brett.jackson@chorus.co.nz

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