Mainfreight Sustainability Overview 2022

SUSTAINABILITY
OVERVIEW

CONTENTS
ENVIRONMENT
CLIMATE CHANGE6
WASTE MANAGEMENT18
WATER SECURITY24
01
SOCIAL
02
COMMUNITY28
TEAM34
GOVERNANCE
03
REPORTING & DISCLOSURE42
E
S
G
SUSTAINABILITY VALUE CYCLE4
CULTUREFAMILYPHILOSOPHY
CULTURE, FAMILY, PHILOSOPHY, THE MAINFREIGHT WAY
THREE PILLARS OF MAINFREIGHT
•Under-promise, over deliver
•Keep reinventing with time and
growth
•Education is optional, learning is
compulsory
•Let the individuals decide
•Keep it simple
•Tear down the walls of bureaucracy,
hierarchy and superiority
•Avoid mediocrity – maintain
standards and beat them
•Look after our assets
•Immaculate image and presentation
•Promote from within
•Integrity – how it affects other people
•No job descriptions
•Eat together – use mealtimes as a
discussion time
•Listen to each other
•Share the profits and the
successes
•Openly discuss problems and
openly solve them
•Don’t beat up your brothers and
sisters
•Have respect – see it from
others and show it by actions
•One hundred year company
•Profit comes from hard work, not
talk
•We are driven by margin, not
revenue
•Train successors, so that you may
advance
•An enduring company is built by
many good people, not a few
•We “care” for our customers,
environment and community
•Total quality management base
•Ready, Fire, Aim
Our company is built on our Three Pillars – Culture, Family, and Philosophy,
articulated over 20 years ago. These core values continue to shape our approach
to people, planet, and the way we do business. Our Three Pillars are as relevant now as
they have ever been and provide the lens and guidance through which to address the
growing challenges of sustainability. It is inherent in our one-hundred-year philosophy.
2 | | 3

SUSTAINABILITY VALUE CYCLE
Mainfreight’s 100-year vision, established
in its earliest days, has been a guiding
principle in our commitment to
sustainability. All decisions are made on
the basis that we will be here for another
100 years, and are aligned with the key
concepts of sustainability: investing in
our people and communities, reducing
the environmental impact of our
activities, supporting our customer,
supplier and stakeholder relationships,
and developing our growth strategies.
Our team culture means sustainability is
not a top-down directive or
bureaucratic process, but is driven from
the ground up, by teams that are
empowered to make their own decisions.
It is they who take responsibility to make
their branch, their business, and their
world, just that little bit better today than
it was yesterday.
In this Sustainability Overview and
elsewhere in the likes of our Annual
Report, we have reported on
economic, environmental, social and
governance topics that Mainfreight
believes are material to its business and
the communities it operates in. The topic
selection is also guided by feedback from
team members, customers, shareholders,
and other stakeholders during the year.
4 | | 5

ENVIRONMENT
01
Climate Change
Waste Management
Water Security
CLIMATE CHANGE
Global warming induced Climate Change,
is among the greatest threats to not just
environmental and ecological systems,
but social and economic ones as well.
It’s clear in the ever growing body of
evidence that incrementalism will no
longer do and the window for the
genuine, transformative and
collaborative action required, is shrinking
rapidly in front of us.
Globally freight and logistics, as a
component of transportation, represent a
significant emissions source and one that
is not easily abated. For these reasons
Climate Change receives the greatest
focus and urgency amongst our
environmental sustainability responses.
SETTING TARGETS
We are committed to setting targets that
reflect our ambitions regarding the
emissions intensity of our operations.
Like our approach to reporting, these will
account for emissions throughout the
entire value chain, not just direct emission
sources. This is not without challenge;
industry interdependency, technology
availability and our significant rate of
growth all factor into these calculations.
It is unrealistic to expect total carbon
reduction whilst we have strong growth
objectives and a reliance on a freight
industry that will take time to eliminate
fossil fuel usage. Reducing our intensity
of carbon usage is our best strategy to
being more carbon efficient.
We expect to announce these specific
intensity targets within the next
12 months.
6 |
| 7

OUR FLEET
Mainfreight’s road fleet policy agreed with Owner
Drivers requires vehicles in our fleet be no older
than 10 years. Our fleet age on average is around
5-6 years. This compares with national average
fleet ages of around 14 years for Europe, The
United States and Australia and around 18 years in
New Zealand.
As a result the majority of our fleet are the
equivalent of Euro V or VI. More modern vehicles
are not just more fuel efficient, they also produce
fewer particulate pollutants that can affect air
quality and local health outcomes.
TRANSPORTATION
Light-Medium Fleet – Fuso E-Canters
Mainfreight now have 4 Fuso E-Canters
operating in Auckland and Hamilton, New Zealand
with options for a further 10 also being considered.
The Fuso E-Canter, is a 100% electric-powered
light truck. An 81kWh lithium ion battery allows
120-150km range and can be charged within an
hour. The E-Canter has 135kW of power, an electric
motor with two-stage regenerative braking, 3.5t
payload and advanced safety features. Fuso Video
Heavy Fleet – XCMG E700 with Battery Swap
The E700 with Battery Swap will be installed as
New Zealand’s first heavy intercity general freight
model, operating between Auckland and Hamilton.
Mainfreight will operate our own battery swapping
and charging infrastructure in Hamilton using
energy generated by our own on site solar
installations.
Battery Swap Electric Vehicles offer an attractive
solution to several of the drawbacks in Hydrogen
Fuel Cell Electric Vehicles and Battery Electric
Vehicles. Specifically it takes advantage of Battery
Electric lower operating costs but overcomes the
range, charging time and payload restraints, by
having smaller quick to charge batteries. This
allows the use of Lithium Ferrous Phosphate
batteries rather than Lithium Ion which are safer,
more stable and less environmentally harmful.

We expect this vehicle will reduce our road freight
emissions by over 100 tonnes of CO2-e per year.
MAN and DAF Electric Vehicles and Tilburg Zero
Emissions Area
Tilburg, The Netherlands is among the first Dutch
cities to impose a ban on fossil fuel vehicles in
major urban areas due to come into effect from
2025. Mainfreight has brought on two new EVs
(1 DAF and¬1 MAN e-TGM) as we adapt to serving
Tilburg (and more of Europe over time) with a zero
emission fleet.
Hino SEA Electric and Foton Light Electric
Trucks
In Australia we have 8 new electric truck builds
underway including 2 Hino 300 SEA 85s and 6
Foton iBlues. Both variants have a similar range
of approximately 200km and operating payloads
between 2.5 tonne and 5+ tonne. We expect all 8
EVs to be on the road before the end of the year
predominantly serving major metro areas.
RAIL & COASTAL
Often forgotten amongst the glitz and
glamour of new technologies, the humble train or
coastal ship offers immediate emissions
reductions (road equates to around 4.6x the
emissions of rail and 2.2x the emissions of coastal).
Mainfreight have invested heavily in supporting
infrastructure for rail and coastal freight modes,
including inbuilt rail sidings at many of our
branches that allow us to offer seamless
integration of these service types.
ELECTRIC VEHICLES
Low Emission Heavy Vehicles are going to be
critical in efforts to decarbonise road freight
(currently a growing source of emissions). The rate
of innovation and development in these
technologies is exciting but still has some way to
go before widespread adoption.
Our current explorations focus on supplementing
our fleet with Battery Electric Vehicles and Battery
Swap Electric Vehicles. Hydrogen Fuel Cell Electric
Vehicles and Hydrogen Dual Fuel vehicles do not
currently feature in our fleet mix but remain
technologies of interest.
CATEGORY
CATEGORY DESCRIPTION
20212020
Category 1Direct GHG emissions and removals in tonnes CO2-e
278,956.70
263,758.95
Category 2Indirect GHG emissions from imported energy
14,864.88
15,413.54
Category 3
Indirect GHG Emissions from transportation
1,309,744.20
1,115,134.24
Category 4
Indirect GHG emissions associated with the use of
products by the organisation
76,389.29
74,677.48
Category 5
Indirect GHG emissions associated with the use of
products from the organisation
--
Category 6Other indirect GHG emissions sources136.9460.96
Total
1,680,099.25 1,469,045.93
MAINFREIGHT GREENHOUSE GAS (GHG) EMISSIONS IN TONNES CO2-E
The increase in gross emissions is reflective of our growth and market share gain over this period, all five
of our tracked emission intensity measures (the emissions efficiency of which we can move freight) have
improved year on year.
CO2e per tonne of Domestic Freight
49.65 kgs down from 58.46 kgs in 2020
CO2e per TEU-kilometre of Sea Freight
0.09 kgs down from 0.12 kgs in 2020
CO2e per tonne-kilometre of Air Freight
1.20 kgs down from 1.21 kgs in 2020
CO2e per Mainfreight team member
161.97 tonnes down from 164.69 tonnes in 2020
CO2e per million $ in Revenue
329.43 tonnes down from 436.89 tonnes in 2020
8 | | 9

GETTING CLOSER TO
CUSTOMERS
On a tonne-kilometre basis, smaller light
‘last-mile’ vehicles are approximately 3x as
emissions intensive as a large heavy vehicle. The
challenge particularly in less densely populated
countries like New Zealand is that ‘last-mile’
vehicles might actually cover large geographic
areas.
Mainfreight aims to operate branches as close to
our customers as possible. This drives our constant
network intensification to offer a better more local
service to our partners while also reducing last mile
transit in both time and emissions. In New Zealand
we now have branches in almost every population
area with greater than 20,000 people. Rest of the
world... we’re coming.
Climate Change - Transportation
OUR GHG EMISSIONS
TRACKING TOOLS
For many companies, more than 80% of their GHG
emissions will be accrued in their supply chain.
Yet historically ‘value chain’ emissions have been
poorly understood and poorly accounted for.
The footprint of these emissions is too big to
ignore, so Mainfreight is doing our part to shed
light on emissions in the supply chain. This helps
our customers in both accounting for, and
responding to, effects and risks of global climate
change.
We are heartened to see many of our customers
eager to move fast in the ‘climate race’, but before
we get into the sprint it’s worth tracing the start
line. That’s where we can help, our emissions
reporting will show you your baseline and provide
insights into which levers you might be able to pull
to greatest effect.
It is an exercise we continue to live ourselves, and
you can check out our progress in our GHG
Reports available on our website.
https://www.mainfreight.com/global/en-nz/inves-
tor/reports-library
But we can do more than just help you count
emissions, we partner with customers to explore
different avenues to reduce the climate impact of
their supply chain.
We continue to invest in major solar installations,
greater rail and coastal integration and our
growing electric fleet. Yet all those investments
and more will come to little without the buy in of
our customers. Small changes in behaviour applied
at scale can be hugely meaningful (supporting our
customers to move just 1% of air freight to ocean
would save around 8500 tonnes CO2-e per year).
10 | | 11

Climate Change - Transportation
AIR & OCEAN
TRANSPORT
SHIPMENT
CUSTOMER EMISSIONS
REPORTING
Mainfreight has developed customer
emissions dashboards which allow our
partners to see and interact with their supply
chain emissions profile. Both Transport and
Air & Ocean data is available, as well as
detailed shipment level emissions.
The calculations follow best practice
methodologies, using our own custom
software that tracks activity down to each
individual job leg and applies emission factors
specific to carrier mode or driver.
Generalisations in emissions calculations are
almost always conservative. Therefore, by
providing more detailed calculations we help
customers reduce their disclosed emissions.
Shipment level data is provided, which allows
auditors to easily analyse and verify emissions
in line with indirect emissions reporting
requirements.
12 | | 13

OUR NEW BUILDS
We take great pride in building state of the art
facilities that not only support our ability to
provide world class service to our customers but
also allow us to do so in a safe and sustainable way.
This includes efficient lighting and appliances and
double glazing throughout, battery charging for
our largely electric forklift fleet and EV charging
for our team EVs and hybrids. HVAC and VRF with
heat recovery and carbon dioxide monitoring are
also standard features.
And we’re only just getting started with
almost $500 million in new land and building
projects over the next 2 years.
SOLAR
Solar is now a standard feature on all Mainfreight
builds. Mainfreight now operate over 10,000 solar
panels and over 3,000kW in generation capacity
across our sites.
Better yet we expect to double this over the next
two years with a further 3,000kW in generation
planned.
INFRASTRUCTURE
EV CHARGERS
In addition to solar on our roofs, EV chargers now
occupy many of our carparks (of sites new and
old). We recognise that infrastructure is an
important component in the transition to low
emission transport, so we are future proofing our
branches and supporting our team with the
transition to more electric and hybrid vehicles.
MAINFREIGHT RECEIVES 3
RD

LEAN & GREEN STAR
Lean & Green is a European program intended to
drive ambition and collaboration in efforts to make
logistics more sustainable. Mainfreight achieved
their third star in 2020 and continue to support
and contribute to the goals of the Lean and Green
program.
BEE HOTELS
You’ll find ‘Bee Hotels’ at several of our
European branches. Bees perform one of the
ecosystem’s most critical functions in pollination,
from the wild flowers at our depots to the
agricultural crops in the surrounding farmlands.
The honey produced in our Bee Hotels and hives is
then sold in our canteens with all of the proceeds
going to the Dutch charity ‘Kika’.
14 | | 15

ELECTRIC MATERIAL
HANDLING EQUIPMENT
With improving technology we have been able to
transition many of our new branch forklifts from
diesel and LPG to electric. Minor changes to
behaviour (like remembering to put on charge)
have been quickly adopted in favour of the cleaner,
more modern electric alternatives which also serve
to better leverage our investments in renewable
energy like solar.
Certain operations, like our warehousing sites,
have been operating fully electric material
handling equipment for years.
SMALL FLEET CONVERSION
Mainfreight also operates a significant small
vehicle fleet for our sales and support team, so
that they can reach and work closely with our
customers.
Fleets in New Zealand and Australia have made
major ground in shifting from fossil fuel to almost
half hybrid and electric and we continue to do
more.
OPERATIONS
16 | | 17

ENVIRONMENT
01
Climate Change
Waste Management
Water Security
WASTE MANAGEMENT
We live on a planet with finite resources
and the evidence is overwhelmingly clear
that linear production and consumption
models that generate waste throughout
the supply chain through to disposal are
not enduringly sustainable.
Our approach to Waste Management
first begins with identifying the different
waste streams we generate and finding
novel solutions to mitigate our impact
and avoid sending waste to landfill.
We begin with the waste hierarchy, first
by prioritising the reduction of materials
and practises that generate waste,
second by replacing single use
consumables with reusable alternatives
and finally by recycling remaining waste
streams to minimise our landfill footprint.
In addition we take pride in supporting
customers in their own waste reduction
journeys by providing a basket of
reverse logistics offerings to support
circular solutions.
18 | | 19

REDUCE
R30 SHRINKWRAP AND SOFT
PLASTIC RETRIEVAL
Shrinkwrap is a crucial material in global
logistics that ensures that palletised freight is
structurally sound for both transportation and
storage. However shrinkwrap is largely single use
soft plastic that is typically disposed of.
In New Zealand we work closely with our suppliers
by capturing shrinkwrap waste that is returned to
the production process in providing for a 30%
recycled content wrap that is used in our
warehouses. The result is both a steady stream in
waste to input raw material and a reduction of 30%
in the requirement for virgin plastic.
POLYSTYRENE
COMPRESSION
Our Mainfreight 2 Home division provides
services for both the transportation as well as
delivery and installation of homewares, furniture
and appliances. Part of our installation service
offering includes the removal of old appliances
and packaging waste including cardboard and
polystyrene.
Polystyrene is a particularly light and voluminous
waste product that can be awkward and
expensive to dispose of. We operate our own
in-branch polystyrene compression, compacting
material to around 40:1 the density of general
polystyrene. The resulting product is then able to
be used as an input material in the production of
other goods reducing the need for virgin materials.
COMPOSTING AND TEAM
GARDENS
Food waste and organics are a common waste
source anywhere there are people. At Mainfreight
we operate our own branch canteens serving
healthy and delicious food to our teams around
the world.
This provides a steady stream of food waste which
when paired with organic waste from our gardens
offers a great source of food for our onsite worm
farms. Castings and ‘worm tea’ then deliver a rich
source of nutrients for our vegetable gardens
providing food served back in our canteens.
20 | | 21

REUSE
REUSABLE PALLETS AND
STILLAGES
We serve a range of weird and wonderful types of
freight across our global operations and are
trusted to move those goods safely and damage
free throughout the world.
In support of this our own workshop teams help
fabricate custom equipment and stillages to safely
load and carry goods and avoid the need for
excessive and single use packaging. Among the
reusable solutions that cycle through our network
are hanging garment racks, enclosed segregation
boxes for dangerous goods and collapsible cages
and crates for loose freight. Much of this
equipment can also be tracked in real time using
our IOT devices.
OFFICE EQUIPMENT AND
COMPUTERS TO SCHOOLS
Visit our facilities and you will see modern
furnished offices and the latest technology and
electronics that enable us to provide a great
environment for our team and the polished service
our customers are familiar with.
But just because office equipment, computers and
electronics may reach the end of their Mainfreight
life does not mean they are at the end of their
useful life. Many other organisations like schools,
charities and community groups have a
chronic need for this sort of equipment and we
have a number of associations that enable us to
coordinate the transfer of this for further use and
to avoid waste to landfill.
RECYCLE
PALLET RECYCLING
Each day we see the flow of tens of thousands of
pallets across the supply chain. Although much of
this travels on reusable equipment or hire pallets,
there are also a great deal of ‘one-way’ pallets
destined only for landfill.
As a result, we are in a unique position to redirect
waste pallets to second life uses. Pallets including
broken part pallets are separated, kept and
supplied to other causes and initiatives turning
them into everything from garden boxes (some of
which might appear in our branches) through to
chairs and bookcases.
Those that can’t be upcycled are provided to
partners who chip them into mulch for a range of
different purposes.
COMMON SENSE RECYCLING
Short of our more creative solutions, we have also
been recycling cardboard, glass, plastic and
aluminium in our branches for decades and we
continue to educate and work with our team to
recover landfill waste where it is recyclable.
22 | | 23

ENVIRONMENT
01
Climate Change
Waste Management
Water Security
WATER SECURITY
Although we are not major commercial
water users, we are uniquely equipped
with our large facility roof spans to
proactively manage and minimise waste
of this increasingly precious resource.
With Climate Change further raising the
incidence of dry periods and droughts a
careful and considered approach to
water is crucial not just to organisations
but also the local communities around
them that rely on those same resources.

24 | | 25

WATER RESOURCES
RAINWATER
Rainwater is a free lunch that all too often goes
to waste, lost to evaporation or down storm water
drains.
Mainfreight have taken a different approach,
rainwater captured on our roof spaces is
redirected to onsite storage tanks and repurposed
for ablutions, gardens and more recently filtered
and refined for drinkable water in our branches.
The capture and retention of rainwater has a long
rich history at Mainfreight and started with a
second hand farm tank back in our early days. Now
rainwater storage is fitted as standard across our
branches and is evident throughout our network
from large branches to small.
GREYWATER
Greywater is typically directed straight to waste
water drains (which generally form a significant
part of the water utilities organisations are charged
for). At Mainfreight, greywater has a second life
and is instead repurposed for our truck wash and
sprinkler systems.
WATER SYSTEMS
PRINCE GOLD
ACCREDITATION AND
RESPONSIBLE CARE
Besides conservation of water as a resource,
Mainfreight as handlers of dangerous goods are
also responsible for ensuring that these do not
reach or in any way impact water courses that
might adversely affect ecosystems or local
communities.
Mainfreight through our chemical handling arm are
Prince Gold Accredited in reference to our
specialist knowledge and care in respect to the
transportation of dangerous goods.
You can find out more about Prince Gold here:
https://www.responsiblecarenz.com/
prince-site-compliance/
26 | | 27

SOCIAL
02
Community
Team
COMMUNITY
Our close association to local
communities has long been a hallmark of
the Mainfreight philosophy and long will
it continue to be.
‘Community’ provides the team who fill
our ranks, the customers who procure our
services and the investors that install our
capital.
Companies that fail to see that they first
and foremost serve the communities
around them risk losing sight of their
purpose for operating.

28 | | 29

PARTNERSHIP
DUFFY BOOKS
Mainfreight has been part of the “Duffy Books in
Homes” programme since its inception in 1994
and currently we support over 100 schools in New
Zealand, Australia and the USA. This means over
25,000 children every year are getting new books
to read with our support.
The philosophy behind the programme is simple
– to break the cycle of ‘booklessness’. Kids who
can’t read become adults who can’t communicate
and that’s a serious disadvantage in a world that
operates on the written word. In America, Books in
Homes USA improves the trajectories of
under-resourced children in over 140 partnerships
and initiatives improving the lives of children in
need. Thanks to Mainfreight USA and CaroTrans,
two of the program’s lead sponsors, Books In
Homes USA has given away over 700,000 books
to more than 275,000 children since 2008.
In Australia, Books in Homes supports around
10,000 children each term, across 125 schools,
pre-schools and other organisations throughout
Australia. Mainfreight has sponsored Books in
Homes Australia since its foundation in 2001, and
is proud of the organisation’s distribution of over
2.5 million books in that time.
In New Zealand, Duffy Books in Homes
celebrated its 25th anniversary in 2019, and
achieved the milestone of gifting its 13 millionth
book. There are 505 Primary and Intermediate
schools, as well as 195 Early Childhood Centres
(including Te Reo and Pasifika language nests), on
the Duffy Books in Homes programme. Thanks to
Mainfreight over 45,000 books were gifted to over
22,000 children in New Zealand last year.
LIFE EDUCATION TRUST
This year marks the 15th year of support to
Mainfreight’s other significant sponsorship partner,
The Life Education Trust, which was established in
New Zealand in 1988. The Trust seeks to provide
young people with the knowledge and skills to live
a fulfilling and healthy life through their positive
health-based education.
Over 86% of New Zealand schools use Life
Education, and each year they teach over 240,000
children in their mobile classrooms; supporting
children’s health and wellbeing through topics
such as building resilience and stress management,
cyber safety and reducing bullying. In secondary
schools, they support our youth with the Smashed
Project, a ‘theatre-in-education’ programme which
involves a live theatre performance and an
interactive workshop.
The Smashed Project is dedicated to reducing
underage drinking and promoting responsible
attitudes towards alcohol.
We remain concerned around the
standards of education in New Zealand,
particularly for those less privileged. Our
commitment to these exceptional organisations is
an effort to make a difference to our nation’s
educational standards, and we would encourage
more businesses to do the same. The need
remains acute, with many of our children impacted
by the effects of the pandemic.
Now more than ever, our children need access to
the best education possible. It is what will take
them and our world forward.
BAIRDS MAINFREIGHT
PRIMARY SCHOOL
Bairds Mainfreight Primary is a school that is very
close to our hearts. What started with Bruce
Plested’s secretary, Carol Selwyn, contacting the
school wanting to donate some unwanted sports
gear, has turned into a long-standing relationship
that has seen the school become a part of the
Mainfreight family.
In 1993, Carol reached out to the school wanting to
donate some softball gear. Turns out that gear was
destined for other things, so a cheque of $1000
was given to the school instead. This went towards
new sports uniforms. The school added the
Mainfreight logo to the new uniform and students
wrote thank you letters that were personally
delivered to Bruce and the team.
To mark the 20th anniversary of our partnership
Mainfreight announced it would offer scholarships
for former students to help with their expenses for
high school and tertiary education.
Two of the key foundations to the success of
this enduring partnership have been the way the
school expresses their gratitude and their desire to
match our contributions. When we ask them how
we can help, they always give us a plan that shows
how they will contribute – as they did by taking
responsibility for computer training. They always
have skin in the game, which means we provide a
hand up rather than a handout.
Their thanks to us are always
heart-warming moments whether it be from
expressions through their artwork or their
cultural performances to our team. In 1997, the
school was renamed Bairds Mainfreight Primary.
The staff, board of trustees and the wider school
community felt this was a fitting gesture after all
the support that we had given them.
To this day we continue to support the school in
every way we can, whether it’s upgrading of
computer equipment or special school trips to
Waiheke Island. We believe that education is a
great equaliser. It doesn’t matter where you come
from, we believe that everyone should be given
equal opportunities.
30 | | 31

INVOLVEMENT
OTHER VOLUNTEERING
Our team of people all over the world also support
community and charitable projects at a local level,
with a wide variety of initiatives from fundraising
events, to hosting groups at our facilities, and
voluntary time commitments. It’s part of who we
are.
BEACH CLEAN-UP
Beach clean ups have become an increasingly
popular team activity (initially kicking off as part
of our Branch Manager conference). Not only is it
an excellent excuse to get out in the fresh air, but
a chance to make the place around us that little bit
better for both wildlife and other beachgoers.
FOODBANKS
Mainfreight actively seeks out ways to support the
communities we are part of. Our Singapore team
recently teamed up with Food Bank Singapore
Ltd to participate in the food bundle distribution,
where they not only financially contributed but
physically helped sort out, package and even had
the delightful reward to hand-deliver the gifts to
people’s homes in low socio-economic areas. This
is one of the happiest memories of the year for
our Singapore team, there is nothing more fulfilling
than giving back to local communities.
MAINFREIGHT IDEA DAYS
Mainfreight’s IDEA (Intellectual Disability
Empowerment in Action) Days are an annual
event at a number of our New Zealand
branches, where our special guests and their care
givers are invited to our depot to enjoy a day of
fun and entertainment with our team including
truck and muscle car rides along with regular
participation from New Zealand Police and fire
service and of course the traditional Mainfreight
BBQ. Many of our branches have long standing
relationships with the local IHC spanning back as
far as 20 years.
32 | | 33

SOCIAL
02
Community
Team
TEAM
Mainfreight’s most enduring slogan is
‘special people, special company’.
Our team of over 10,000 dedicated,
tenacious, and totally customer centric
individuals, are our not so secret sauce.
We know that the health, opportunity and
inclusivity of our workplaces are critical
in supporting and retaining our special
people.

34 | | 35

HEALTH, SAFETY & WELLNESS
THE HEALTH AND SAFETY
LENS
At Mainfreight the responsibility for creating and
maintaining a safe working environment rests with
us all. This is illustrated through our commitment
to quality facilities and equipment; to quality
people and processes; and by our culture which
facilitates input and ownership from every team
member at every level.
Our stance for the health, safety and wellbeing of
our team has been to educate and identify risks -
and to rely on each and every team member acting
in a safe and responsible manner. All incidents and
accidents are accurately recorded and reported
and our regular Positive Action Team Meetings
(P.A.T) help address health and safety concerns
and allow for hazards to be identified and where
possible, mitigated.
OUR FIVE HEALTH AND
SAFETY INITIATIVES
PREVENTIONTRAININVOLVEMAINTAINSUPPORT
Initiatives to help
prevent health and
safety risks at our
sites as well as when
we deal with the
community
How we train our
teams to
understand and
behave in
accordance with our
health and
safety standards
How we engage all
people to be a part
of our health and
safety initiatives
What we do to
maintain
engagement and
standards for health
and safety
How we
support our teams
to ensure they
stay healthy and
get back to work
quickly
FATIGUE PROTECTION
DEVICES
Our intercity vehicles are fitted with driver anti
fatigue and distraction technology. Guardian (used
in New Zealand) is an intelligent driver safety
solution that uses in-cab sensors to monitor in real
time the driver’s levels of fatigue and distraction.
Face-and-gaze tracking algorithms measure the
driver’s head position and eye closure. When
safety parameters are exceeded, audio alarms and
seat vibration are immediately activated. Guardian
also features a forward-facing camera which
captures critical information about road conditions
at the time of the event.
When a fatigue or distraction event is detected,
data and footage are immediately relayed to the
fleet managers who can then respond directly to
drivers. You can read more about these devices
here:
https://seeingmachines.com/products/fleet/
ELECTRONIC LOG BOOKS
Another solution in our driver safety and
fatigue management approach is the use of
electronic log books. These provide a transparent,
real time and unambiguous outline of driver work
and rest hours so that scheduled work and rests
can be planned safely and efficiently.
CANTEENS
Our canteens are a big part of our branch
family culture. We eat together each day, with
hot, healthy and delicious food served by our own
chefs at heavily subsidised rates. Some of our sites
have also adopted worm farms and vegetable
gardens to make better use of food waste coming
from our canteens.
FINANCIAL LITERACY
WORKSHOPS
With our partners at Westpac, we provide a series
of financial literacy workshops open to all our team
(and we get a great mix who turn up). Personal
finance can be a difficult topic to openly discuss,
while also being a major cause of stress and
anxiety for many households.
The financial literacy workshops, run through some
of the fundamentals and allow team to learn and
ask questions in a friendly and non-judgemental
environment.
36 | | 37

OPPORTUNITY & DEVELOPMENT
PROMOTE FROM WITHIN
Promotion from within is a key part of our
Mainfreight philosophy, it ensures our leaders are
responsible for developing their own successors
and it provides opportunities for team members of
any background to reach the highest office.
Take a look at our leaders and you will see tenure
not in years but decades.
SHARE IN THE PROFITS
While a disciplined approach to maximising
earnings is a focus of any for-profit organisation,
the way a company elects to split the rewards is
a more discernible reflection of the organisational
culture.
In 2022 Mainfreight was pleased to report a record
net profit of $355.4 million up 88.9%, but just as
pleasing was the $94.2 million discretionary team
bonus up 114.7% on 2021.
TEAM FAMILY
SCHOLARSHIPS
Each year, we offer a number of scholarships to the
children and grandchildren of our team and drivers
to start their journey at tertiary education.
Applicants submit a CV and cover letter, our
training team reviews this as well as applicants’
academic, sporting and cultural achievements.
Then a scholarship is awarded to various students.
This includes students studying Bachelor of Arts,
Commerce, Law, Science, Management and more.
Mainfreight team scholarships contribute funds
over 3 years to successful applicants and we are
delighted to have awarded hundreds over the past
20 years. Mainfreight team scholarships are our
way of saying thank you to our team members
including Owner Drivers for their hard work and
investing in the education of the next generation.
LIVING WAGE / MINIMUM
WAGE
Starting salaries are always higher than living wage
not just minimum wage. This is true irrespective of
the countries in which we reside.
TRAINING PROGRAMS
Mainfreight Induction
Mainfreight’s induction program is a rite of
passage for all full time team members. It
covers our history, our philosophies and many of
the defining key principles and processes that help
new team members hit the ground running.
Team Leadership Services
Mainfreight have a long history with team
leadership services in helping to further
develop emerging leaders through to experienced
managers.
Outward Bound
Mainfreight worked with Outward Bound to
devise our own week long team program. Each year
a couple of select groups of Mainfreighters from
around the world are sent on a challenging week in
the stunning Anakiwa, Marlborough Sounds.
Mainfreight have been working with Outward
bound for over 20 years and Outward Bound is a
(mostly) fond memory for many of our senior lead-
ers.
38 | | 39

DIVERSITY & INCLUSIVITY
Mainfreight is committed to
diversity and equality in all
areas of its operations, and
the Group’s Diversity Policy is
available on our website at the
link below.
https://www.mainfreight.com/global/en-
nz/investor/corporate-governance/diver-
sity-policy
Mainfreight recognises and distinctly
values the difference of experience and
perspective from all the groups that make up
our team or will make up our team in the
future. This includes but is not limited to
different ethnicity, cultural background,
gender, age, disability, family status, religious
beliefs, sexual orientation and gender
identity.
As a global company operating in over 26
countries we are proud of the diverse group
of individuals that make up our wonderful
team.
However we do acknowledge that at least in
respect to gender there is more we can do
in an industry that has been historically male
dominated. We have recorded small
increases in females at the team member and
branch manager level (including 57 with
Profit and Loss responsibility) we
endeavour to do more, especially in more
senior leadership roles.
Male FemaleMaleFemale
Directors
5151
Office
100100
Male FemaleMaleFemale
New Zealand
78%22%78%22%
Australia
73%27%72%28%
Europe
75%25%73%27%
Americas
66%34%68%32%
Asia
34%66%42%58%
Total Group72%28%73%27%
THIS YEAR
THIS YEAR
LAST YEAR
LAST YEAR
40 | | 41

03
Reporting & Disclosure
GOVERNANCE
Corporate Governance Resources
REPORTING & DISCLOSURE
Sustainability standards serve an
important purpose in helping cut through
the greenwash and ensuring a more
consistent and comparable approach
to presenting sustainability information
across company and industry.
Of course the field of sustainability has
been developing rapidly and there are
numerous different standards,
frameworks and protocols available
across the world. Some are preferred
in different regions, some by different
stakeholder groups and others through
different industry perspectives.
We have thus far directed our focus
towards those listed below.

42 | | 43

REPORTING & DISCLOSURE
GRI – GLOBAL REPORTING
INITIATIVE
The Global Reporting Initiative is likely the most
widely recognised and followed standard for
sustainability reporting. Mainfreight have reported
in accordance with GRI: Core option for the past
3 years and you will find details of our disclosures
including a GRI Content Index in our Annual
Reports.
You can read more about GRI here:
https://www.globalreporting.org/
ISO 14064-1: 2018 –
ORGANISATION
GREENHOUSE GAS
EMISSIONS REPORTING
ISO 14064-1: 2018 is the most recent organisational
reporting standard for Greenhouse Gas Emissions.
In contrast to the earlier 2006 iteration or the
Greenhouse Gas Protocol, ISO 14064-1: 2018 has
a greater focus on indirect value chain emissions
accounting.
You can find Mainfreight’s Greenhouse Gas
Inventory Reports independently verified by Toitu
Envirocare available on our website.
https://www.mainfreight.com/global/en-nz/inves-
tor/reports-library
You can find further details on the International
Standards Organisation or ISO 14064 here:
https://www.iso.org/standard/66453.html
MANDATORY CLIMATE
RELATED FINANCIAL
DISCLOSURES
Mandatory Climate Related Financial Disclosures,
is an incoming legislative requirement in
New Zealand for organisations of a certain size or
structure (including Mainfreight). The standard is
being modelled around the voluntary TCFD
‘Taskforce for Climate Related Financial
Disclosures’ framework and developed by the
External Reporting Board (XRB). Mainfreight are
regular submitters to the standard development
and well progressed in our reporting preparation.
GLEC – GLOBAL LOGISTICS
EMISSIONS COUNCIL
GLEC is one of our favourite global standards.
Created and administered by the Smart Freight
Centre, it has for years sought to provide a
framework for emissions accounting in global
logistics and supply chain (known for being
notoriously complex). Mainfreight are a GLEC
friend and we endeavour to support the
methodology and recommendations outlined in
the framework in our own customer reporting
toolset.
You can find out more about GLEC here:
https://www.smartfreightcentre.org/en/
glec-membership/
CORPORATE
GOVERNANCE
RESOURCES
MAINFREIGHT INVESTOR REPORTS
- here you can find our:
• Mainfreight Annual Reports
(including GRI Index and reporting)
• Mainfreight GHG Inventory Reports
(verified to ISO 14064-1: 2018)
• Mainfreight Team Newsletters and
trading updates
MAINFREIGHT CORPORATE
GOVERNANCE
– here you can find our:
• Mainfreight Board and Committee
Charters
• Mainfreight Diversity Policy
• Mainfreight Whistle Blower Policy
• Mainfreight Guidelines for
Anti-Corruption Practices
• Other policies
SUSTAINABILITY
– here you can find our:
• GHG Inventory Reports
(verified to ISO 14064-1: 2018)
• Mainfreight Sustainability Policy
44 | | 45

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