AIA – Auckland Airport announces Chief Operations Officer

Market Release | 4 April 2023

Auckland Airport announces new Chief
Operations Officer

Auckland Airport has announced the appointment of Chloe Surridge as Chief
Operations Officer, an executive team position focused on delivering top safety
outcomes and a quality customer experience for the millions of travellers flying in
and out each year.
Ms Surridge will join Auckland Airport on 1 May, building on a 25-year career in
leadership roles across aviation and the cruise industry where she specialised in
operational performance and risk management, people leadership, customer service,
stakeholder collaboration and workforce health, safety and wellbeing.
Most recently, Ms Surridge held the position of Group General Manager Airports for
Air New Zealand, overseeing 50 airports around the world and a workforce of 2000.
Prior to this, other senior roles included Chief Executive Invercargill Airport, General
Manager Supply Chain for Air New Zealand and Hotel Director for Carnival Cruise
Lines.
Auckland Airport Chief Executive Carrie Hurihanganui says Ms Surridge is a talented
and ambitious leader who will support the organisation to achieve its aspirations,
particularly in transforming the customer experience. Her appointment follows an
international search which attracted a high calibre of international and local
candidates.
“Auckland Airport is underway with its most significant redevelopment since 1966,
replacing the ageing domestic terminal with a new domestic facility to be integrated
into the international terminal.
“Chloe’s global experience across airports and airlines and her passion for creating a
world-class experience for travellers will be incredibly important as we ramp up
construction to ensure Auckland Airport is resilient and fit for the future.”

Ms Surridge said she was excited to join Auckland Airport at such a pivotal time in
the organisation’s history.
“Auckland Airport is our country’s key gateway, connecting New Zealanders to each
other and our country to the world. This is a once-in-a-lifetime opportunity to be part
of Auckland Airport’s transformation and to join a team that’s so committed to
delivering a fantastic experience for visitors, customers and airport stakeholders, as
well as creating a great place of work for its people.”
ENDS

For further information please contact:

Investors:
Stewart Reynolds
Head of Strategy, Planning and Performance
+64 27 511 9632
stewart.reynolds@aucklandairport.co.nz
Media:

Libby Middlebrook
Head of Communications and External Relations
+64 21 989 908
Libby.middlebrook@aucklandairport.co.nz