Annual Shareholders’ Meeting 2023 – CEO’s Address
Group CEO’s Address ASM 2023
SLIDE: 1
CEO’s Address
Thank you, Jose. And good morning, everyone.
Firstly, I would like to thank the Board for
entrusting me with the opportunity to step up as
the Acting Chief Executive Officer of Restaurant
Brands. As you know, I have been in this industry
for most of
my working life and have spent a
good deal of my career with Restaurant Brands.
I acknowledge the sterling work done by Russel
Creedy in the role and I am confident I will be
able to deliver continuing strong returns for our
shareholders.
I would also like to take the
opportunity to
introduce Julio Valdes as our new Chief Financial
Officer.
Julio has a very strong financial background,
including nearly 30 years at PwC, where he was
actively involved in providing a variety of
services, to companies in the consumer goods,
utilities, and manufacturing sectors.
You would have read Julio’s
and my thoughts on
how we are going to work together to drive
further growth in Restaurant Brands over
coming years in this year’s annual report.
I am equally confident that Julio and I will be able
to effectively follow and build on the footsteps
of Russel and Grant.
I
propose to brief you on trading results by
division for 2022 and provide some colour on
current challenges and strategies.
I will also highlight some of our ESG reporting
and initiatives, which are becoming an
increasingly important part of our stakeholder
accountability.
SLIDE: 2
NZ Operations
The New Zealand business still comprises of the
largest part of our portfolio, generating sales last
year of more than half a billion dollars.
Total sales were up 14.8% on prior year with a
strong performance by the KFC brand. This was
driven by the implementation of price increases
and growing store numbers in both the KFC and
Taco Bell businesses. Carl’s Jr. also continues to
grow strongly. The sales growth comparison was
also assisted
by the extended COVID lockdown
in Auckland which depressed last years sales
somewhat.
Significant ingredient and labour cost increases
had a material adverse impact on the New
Zealand business. We were unable to increase
prices at the same rate that our costs were
escalating, leading to a drop in EBITDA
margin %
from 18.1% to 16.9%. Total store EBITDA,
however increased by $6.2 million to $89.5
million.
Taco Bell remains a small but growing portion of
the New Zealand (and Australian) business. The
brand is currently not profitable, with its slower
than anticipated growth path. However, this is
largely because
of the significant macro‐
economic challenges it has faced since its launch
three years ago.
We are actively addressing a profit building plan.
SLIDE: 3
Store Builds NZ
Despite the difficult trading conditions, we
continued to progress store development in the
New Zealand market. The KFC network
expanded by four stores to 109 with three new
restaurants opening and the Auckland
International Airport store being acquired from
an independent franchisee.
Taco Bell also
saw a further three stores opening
over the year to a total of 13.
The Pizza Hut store network has grown to 114
with Restaurant Brands holding six stores and
108 operated by independent sub‐franchisees
under RBD’s supervision.
SLIDE: 4
Australian Operations
Like New Zealand, Australia also suffered from
local cost inflation, but enjoyed solid sales
growth. At $A259 million, sales were up 12.6%
on prior year and 6.1% on a same store basis.
It was pleasing to see the sales recovery in the
mall and CBD inline stores.
Store EBITDA of $A28.6 million (which is 11.0%
of sales) was down $A1.2 million or ‐4% on last
year. The impact of labour disruptions,
combined with significant ingredient cost
increases were simply not able to
be recovered.
However, this is beginning to be addressed as
we move through the new financial year.
New store builds continued, albeit at a reduced
pace with one new KFC store and four new Taco
Bell stores being opened over the year, bringing
the total store numbers in Australia to
83.
SLIDE: 5
Hawaiian Operations
Despite the post COVID staffing challenges and
cost increases in Hawaii, this division traded
particularly well, with Taco Bell in particular
generating sales for the first time in excess of
$US100 million.
Total sales in Hawaii for the period were
$US156.4 million, up $US10 million, primarily
due to a strong recovery by Taco Bell. Same
store sales growth was 2.9% for the year, rolling
over 9.1% for prior year.
Store level EBITDA in Hawaii was $US26.8 million
(up $US2.4 million), reaching 17.1% as a
percentage of sales vs 16.4% in the prior period.
Store numbers are
up by two from December
2021 with two new Taco Bells opening during
the year and performing well.
SLIDE: 6
Californian Operations
After a very strong result last year assisted by
increased consumer spending on the back of
government stimulus payments, the California
business struggled to roll over these numbers,
particularly in the face of high ingredient
inflation.
With the addition of five new stores and the
implementation
of price increases, total sales
improved to $US113 million. However, on a
same store basis they fell back to ‐2.9%.
Of all our divisions, California suffered the most
significant ingredient cost increases during 2022
and whilst initiatives were put in place and
selling price increases introduced, these were
not sufficient to prevent short term margin
deterioration.
Consequently, store EBITDA fell from $US17
million to $US11 million and margins from 15.2%
of sales to 9.6%.
Despite these short‐term challenges, we remain
optimistic about the growth prospects in this
market, opening four new stores
and acquiring
one other over the year. As a result, total store
numbers are 75, up from 70 at the end of 2021
and all new stores are trading at or ahead of
expectations.
SLIDE: 7
G&A Costs
General and administration (G&A) costs were
$61.4 million, up $11.4 million from last year.
Wage inflation had a significant impact on salary
costs, as did overheads associated with building
the Taco Bell business and higher systems costs.
G&A as a % of total revenue was 4.7%, slightly
higher than our 4.5% from last year.
Financing costs of $44.5 million were up $8.2
million on prior year. Interest on bank debt was
$11.1 million, up $4.3 million with both
increased debt levels and increasing interest
rates. Higher debt levels arose from continued
high capital expenditure on new stores
and
refurbishments and the payment of a $40
million dividend relating to the 2021 year.
SLIDE: 8
ESG Reporting
You will notice the increased emphasis in our
shareholder reporting on the non‐financial
performance of the business. This year’s annual
report contains a much more detailed disclosure
of ESG (Environment, Social and Governance)
matters, and this will become more detailed in
future years.
As part
of our increasing focus on improving our
non‐financial performance, we have created a
new role in the organisation to purely focus on
ESG outcomes.
We remain very much aware of our footprint on
society in all the markets we operate in and are
comfortable being held accountable for our
performance
in this area.
Whilst it is still early in our ESG journey, we are
proud of some of our improved performance to
date in such areas as:
Reduced lost time injuries across three
of our four divisions.
Elimination of plastic bags, straws and
lids in NZ and Australian markets.
More
than 60% of restaurants are now
on LED lighting.
Total megawatts of energy used per $
millions of sales is down on prior year.
Whilst staff turnover performance worsened
versus 2021, largely because of COVID, this
performance indicator remains very much “top
of mind” throughout the organisation.
We will
continue to refine our ESG reporting,
both within prescribed legislative guidelines and
voluntary disclosures. We assure you, our
shareholders, that Restaurant Brands very much
maintains a “balanced scorecard” approach to
our measures of business performance.
SLIDE: 9
Our People
As you have heard, post the COVID‐19 pandemic
we continue to see major staff shortages
throughout the organisation. This has placed
considerable stress on remaining staff at all
levels and in all locations where our company
operates.
As you will have seen from the annual report
we
do have considerable management depth in
Restaurant Brands and we have some amazing
key people in management roles in this
company.
I am grateful to them and our nearly 12,000
team members throughout our store networks
in New Zealand, Australia, Hawaii and California
for the focus and enthusiasm they
have brought
to the task of serving our customers under often
trying circumstances.
SLIDE: 10
Update Q1 and Outlook
The new year sees first quarter sales up 12.0%,
and all four divisions recording total revenue
growth. However, we continue to experience
input cost pressures constraining our margins,
particularly over the first half of this year.
We fully expect store EBITDA margins (the
measure of the underlying health of our
business) to improve as the year progresses and
therefore anticipate that we will deliver a much
stronger second half.
These increased EBITDA margins will however
be partly offset by higher G&A and funding
costs, resulting in a
full year reported profit in
the vicinity of last year’s result.
We remain focussed on our long‐term growth
strategies and believe that despite the short
term challenges our business has a strong track
record in delivering improved outcomes in the
long term.
Thank you. I’ll now hand you back
to Jose.
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