Turners Automotive Group logo

Turners FY23 Annual Report

Annual Report28 June 2023TRAConsumer Discretionary

WE’RE
GETTING

STRONGER

ANNUAL REPORT

FOR THE YEAR ENDED 31 MARCH 2023

AUTOMOTIVE RETAIL

New Zealand’s largest

buyer and seller of vehicles


One car sold every 5

minutes


Branches and sites from

Whangarei to Invercargill


“Bricks and Clicks” retail

model, combining our

nationwide network with

market leading online

digital experience


Awarded New Zealand’s

number 1 Most Trusted

Used Vehicle Dealership in

the Readers Digest Trusted

Brands awards for fourth

year in a row

FINANCE


Targeting high quality

consumer and commercial

lending – primarily for

automotive customers


Loans originated through

the Turners Auto Retail

network and third party

independent dealers and

brokers


$425m in receivables


Circa. 25,000 current

consumer loans


Average loan size $13,600

INSURANCE


Helping Kiwis with motor

vehicle, loan protection

and life insurance solutions,

distributed through more

than 700 licensed car

dealers, finance companies

& brokers, and life

insurance advisers as well

as online


5,200+ policies sold every

month; 180,000+ active

policies


$39.7m in new policies sold

in FY23


Average 1,275 claims paid

out monthly; $21.2m in

claims paid out in FY23

WE ARE NEW ZEALAND’S LEADING ECOSYSTEM

FOR VEHICLE USERS

Turners’ automotive ecosystem makes it easy for our customers, allowing them to buy,

sell, finance and insure their vehicle through our trusted brands and businesses. With

more than 900,000 used cars transacted every year in New Zealand, this provides a

large and highly targeted group of customers. While primarily focused on the automotive

industry, our businesses also offer services outside of the automotive industry, providing

diversification of earnings and consistent growth and yield for our shareholders.

2

On behalf of the Board and management of
Turners Automotive Group Limited, we are

pleased to present the Annual Report for the

financial year ended 31 March 2023.

Grant Baker Todd Hunter

Chairman Group Chief Executive Officer

FY23 AT A GLANCE 4

CHAIR AND CEO’S REPORT 6

OUR THREE-YEAR PLAN 14

FY24 PRIORITIES 15

CREATING A BETTER BUSINESS 18

THE STORY OF TINA FROM TURNERS 26

FY23 FINANCIAL REVIEW 28

OUR BOARD 30

OUR EXECUTIVE TEAM 34

FINANCIAL STATEMENTS 37

CREDIT MANAGEMENT


A recognised leader in the

debt collection and credit

management sectors, for

both corporate and SME

customers


Provides income

diversification for the

Turners’ group


$98m in corporate debt

load in FY23; 22% average

recovery rate


$34m-plus collected from

debtors in FY23


2,840 SME customers

loading debt in FY23

WE ARE NEW ZEALAND’S LEADING ECOSYSTEM

FOR VEHICLE USERS

3

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

FY23 AT A GLANCE
Turners continues to achieve strong results in challenging conditions

and to strengthen its position for the next upcycle.

KEY FINANCIAL HIGHLIGHTS

PECENTAGE INCREASES FY22:FY23


Revenue up 13% to $389.6m


EBIT

1

increased 9% to

$52.2m


Net profit before tax up 6%

to $45.5m


Net profit after tax

increased 4% to $32.6m


Full year dividend 23.0 cps,

equating to a gross yield of

8.5% per annum based on a

share price of $3.75


Earnings per share 37.6

cents per share, an increase

of 3% year on year


Record earnings demonstrating sustainable earnings

platform and strategic value of diversification and

de-risking strategies over recent years.


Strong performance despite challenging economic

trends and changes in market conditions.


Auto Retail: Market share gains and margin

improvement driving record earnings. Expecting

further market share gains as branch network

expands.


Insurance: Strong policy sales in a declining market

and improved claims ratios. Distribution and market

share gains expected to drive buoyant sales.


Finance: Solid revenue growth, however, impacted

by rapid interest rate rises driving a near term drag

on earnings. Well placed to grow again once interest

rates stabilise.


Credit management: Debt load increased

albeit from lower quality debt. Well

positioned for the next stage of the

credit cycle.


Employee engagement levels remain at

record levels and are a core part of the

competitive advantage of Turners Auto Group.


Employee Share Scheme launched with almost

50% take up.


Diversified business is well-placed to deliver

further growth as well as offering solid returns to

shareholders.

1

EBIT adjusted for interest expense in Finance (non-IFRS measure,

NPBT $45.5m add interest paid $19.9m less Finance segment

interest $13.2m).

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

REVENUE
NET PROFIT AFTER TAXDIVIDENDS

■ 1H ■ 2H■ AUTO RETAIL ■ FINANCE ■ INSURANCE

■ CREDIT

SEGMENT REVENUE



0

100

200

300

400

FY19FY20FY21FY22FY23

$

M

illions

FY19FY20FY21FY22FY23

$

M

illions

0

10

20

30

40

50

60

FY19FY20FY21FY22FY23

$

M

illions

0

10

20

30

40

50

FY19FY20FY21FY22FY23

$

M

illions

0

5

10

15

20

25

30

35

FY19FY20FY21FY22FY23

$


M

illions

0

5.0

10.0

15.0

20.0

25.0

FY19FY20FY21FY22FY23

C

ent

s


per shar

e

0

100

200

300

400

SEGMENT OPERATING PROFIT

■ AUTO RETAIL ■ FINANCE ■ INSURANCE

■ CREDIT



0

100

200

300

400

FY19FY20FY21FY22FY23

$

M

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FY19FY20FY21FY22FY23

$

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EARNINGS BEFORE INTEREST

AND TAX (EBIT)



0

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5

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Todd Hunter & Grant Baker
6

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CHAIR AND CEO’S REPORT
“This year’s strong

performance is

very pleasing and

reflects the success

of our diversification

strategy, our

de-risking initiatives

as well as the quality

of our team.”

Dear shareholder

When we presented our annual report last year,

we said that our business had never been in

better shape and we were ready for whatever

came next.

This sentiment has been proven true over

the FY23 financial year. Despite challenging

economic and market conditions, Turners has

reported record earnings, market share gains

and margin improvements.

This result is particularly pleasing in an

environment where costs are up significantly

due to inflation, interest rates have never

increased faster, there has been more

government regulation in finance and vehicle

markets than ever before, and market demand

is down....Turners business has continued to

perform.

Our Auto Retail business is without doubt the

hero with 28% profit growth off a strong prior

year, and reflects the investment and effort

put into this part of the business. The used

car market is needs-based and stable through

downturns, as we envisaged. Insurance has also

had a stellar year with just under 10% profit

growth. Our third core business, Finance, is well

positioned as market conditions change.

Perhaps our single biggest challenge and risk

to manage this year has been our exposure to

increasing interest rates. Whilst we led the auto

loan market in price increases, we have not

been able to completely price in all the OCR

movements. Interest expense is up 110% within

the Finance division and, unsurprisingly, this

had a material impact on profitability within this

business.

The used car market has remained relatively

stable through the economic downturn, as

has been proven historically. Overall used car

transaction levels have tracked below pre-

pandemic levels and were down 10% on the

prior year. Government regulation with the

introduction of the Clean Car Program has had

the most material impact on supply during the

last 12 months, resulting in fewer used imports

7

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

coming into New Zealand. With economic conditions becoming more challenging, we are continuing
to see demand shift into the lower price point segments.

The Turners brand grows from strength to strength with evidence of this being that google searches

for Turners Cars has overtaken searches for Used Cars. The combined effect of branch expansion,

improved customer experience, digital marketing and brand investment are helping us reach and

connect with more and more customers. We have also just won for the fourth year in a row the Most

Trusted Used Car Dealership Award.

Having a strong culture and an engaged team is very important to us, particularly at a time when

recruitment and retention is challenging. We continue to invest in training, remuneration and other

benefits, and are particularly proud of the launch of our Employee Share Scheme, which has had just

under 50% take up. We think shareholders should be very pleased that half our team have skin in

the game as owners and employees of the business.

We would like to acknowledge the efforts of our people, who deliver day in day out for our

customers and for our shareholders. We are very lucky to have such a talented and hard working

team, who are totally committed and prepared to go above and beyond.

PROGRESS UNDER OUR THREE YEAR PLAN FOR GROWTH

Every year, we review and refresh our plan for growth, taking into account our progress and

achievements as we look forward to the next three years. You can view our updated growth plan for

the next three years on page 14.

Over the FY23 year, we made excellent progress on the four key areas and the business priorities we

had set for ourselves.

RETAIL OPTIMISATION AND EXPANSION

Our pipeline of branch expansion projects is building really well. We completed new branches in

Rotorua and Nelson and acquired additional sites in Tauranga, Napier and Christchurch. Branch

expansion consists of either upsizing existing operations or developing completely new branches in

new geographies.

Committed Development Pipeline

LocationSizeTimingExpected additional

profit contribution

Timaru4,000m2Q4 FY24$500k

Napier (site expansion)8,000m2Q4 FY24$500k

Christchurch - Hornby15,500m2Q4 FY25$400k

Christchurch – Burnside

(Airport precinct)

8,000m2Q4 FY25$300k

Christchurch – City Centre6,000m2Q1 FY26$500k

8

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

VEHICLE PURCHASING DECISION-MAKING
Through the use of data, our branch network, lead

generation, customer experience and conversion,

we have seen strong growth in both our locally

owned sourcing and consignment sourcing. We

still sell a significant number of consignment

vehicles down our wholesale auction channel and

are focused on moving these to retail. This helps

us achieve a better selling price for the seller

and provides a better margin for our business

as well as the opportunity to attach finance and

insurance. Local sourcing also allows us to move

faster and direct purchasing to those vehicles

which are in high demand.

MARGIN MANAGEMENT AND PREMIUM LENDING

Quality and margin have become even more of

a priority in the past year. As well as the 12 price

increases we have implemented since October

2021 as interest rates have increased, we have

consistently been reviewing and tightening our

credit policy. As a result, the average credit scores

of new customers is increasing, reflecting the

higher proportion of premium borrower business.

We have now had three years of writing new

business at credit scores higher than the market

average. With our focus on bringing better quality

borrowers into the loan book, our arrears level has

outperformed the broader market.

CONTINUED INVESTMENT IN DIGITAL AND

OMNI-CHANNEL CUSTOMER EXPERIENCE

Turners will continue to invest in digital initiatives.

We know that 99% of our customers’ interaction

with Turners starts online. We are continually

improving our online customer experience,

building automated digital marketing follow up

and adding more data into our customer data

platform to help us better meet customer needs.

Turners Subscription broke through the milestone

of 300 live subscriptions in February 2023

taking advantage of the short term summer

demand spike. We now have around 250 vehicles

concurrently on subscription. Pleasingly, the

last four months of the financial year saw the

Subscription service move into profitability.

“The Turners brand

grows from strength

to strength with

evidence of this

being that google

searches for Turners

Cars has overtaken

searches for Used

Cars.”

9

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

RESULTS SUPPORTING STRONG AND SUSTAINABLE SHAREHOLDER VALUE
This year’s record earnings result underscores our well-founded confidence in the resilience of the

used car market through the cycle but also the formula we operate the business to. Great employee

experience gives us the best chance of providing a great customer experience and these two things

combined should deliver great shareholder value.

Group revenue was up 13% year on year, to $389.6m. Auto Retail delivered a $35.6m increase, with

revenue growth also from the Finance and Insurance businesses. Credit Management revenues

dropped slightly as a result of less debt load and lower levels of payment arrangements.

Net profit before tax was a record result at $45.5m, with Auto Retail again leading the way with a

$5.5m profit increase year on year. Insurance profits also grew and were up by 9% to $12.6m. The

impact of increased interest rates as well as our strategy to prioritise credit quality and management

was felt in the Finance business, with profit down $3.0m. Profit for Credit Management was largely

unchanged at $2.9m. However, there are signs of improvement that should support an improved

result for FY24.

Given the strong profit performance over the year, Directors declared a final dividend of 7 cps

(payable in July 2023), taking FY23 dividends to 23.0 cps, matching last year’s strong result. This

reflects the dividend policy payout of 60-70% of net profit after tax (NPAT) and represents a gross

yield of 8.5% per annum based on a $3.75 share price.

A dividend reinvestment plan (DRP) will be a feature of the final dividend with a 2% discount

applied for those taking up the DRP.

Turner’s balance sheet remains strong, with capacity to support growth. We are very comfortable

with debt levels and capacity in the business.

OPERATING PERFORMANCE BY BUSINESS

AUTO RETAIL

Revenue $278.2M 15%

NPBT $25.0M 28%

Turners market share continued to grow throughout FY23. Retail and auction sales grew to around

38,000 units, with Fleet Partners ex-lease consignment vehicles adding a boost to auction sales.

Sales and margins on ‘owned’ vehicles (those purchased by Turners for sale) both rose during the

year.

Improving the time from receiving a car onsite to having it ready for sale and advertised has been

critical to improving our stock turn and making our business more efficient. By measuring the

process more accurately and using the data to re-engineer our vehicle prep process, we have been

able to address a number of operational bottlenecks. These improvements plus upweighting the

proportion of local sourcing has resulted in more sales with less investment in inventory.

Our Nelson and Rotorua branches are now both fully operational and performing above

expectations. Our committed development pipeline for retail expansion in Christchurch, Napier and

Timaru offers additional profit contributions from FY24 to FY26.

10

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Our Tina campaign continues to deliver record levels of sourcing leads. The success of Turners
domestic sourcing strategy is evident in faster stock turn and the business continues to operate

off lower inventory levels. Increasing local sourcing versus used imports has been beneficial. The

government’s clean car program has reduced the number of imported cars coming into the country

which has increased the value of used car units and increased our margins.

The team continues to work on improving overall Finance attachment rates, to realise synergies

from other divisions. For FY23, our Finance attach rates were 31%, a slight fall on FY22’s 32.7%.

Turners Subscription has broken through 300 concurrent subscriptions (in February 2023), and the

service moved into profit in Q4 FY23. Around 80% of subscription owned cars are low emission

vehicles (LEVs).

FINANCE

Revenue $58.6M 13%

NPBT $15.0M 17%

Solid revenue growth during FY23 was set against an additional $7m in interest expense due to

the rapid rise in OCR. While the Finance division proactively reviewed pricing to mitigate OCR

rises, Oxford’s 12 base rate rises, lifting 4.10%, since October 2021, compares to an OCR movement

of 5.0%. This meant that growth moderated as credit quality, regulatory compliance and margin

became higher priorities. That additional $7m in interest expense represents a 110% increase which

has had a material impact on profits.

Credit policy continually tightened throughout FY23 with average credit score continuing to

improve. Premium Tier business accounts for more than 50% of our new business per month. Oxford

loan arrears continue to track at half the levels of the wider market (as per Centrix data).

The quality of Turners Finance book continues to improve and the strategy adopted in FY23 will

ensure it is well placed to grow again once interest rates stabilise.

INSURANCE

Revenue $43.6M 8%

NPBT $12.6M 9%

Further gains in market share were a feature of FY23. Despite challenging market conditions,

Turners Insurance division achieved robust sales growth. Digital distribution arrangements, where

we integrate our insurance products directly into finance company application platforms (for

example, Marac Finance, MTF, Motorcentral), are continuing to work well with further opportunities

in the pipeline.

Inflation in the cost of claims was offset by frequency of claims reducing due to changes in

consumer behaviour, including working from home and cost of living increases impacting mobility

and vehicle use. The pandemic alongside recent weather events have confirmed no catastrophic risk

in the portfolio, and Insurance’s de-risking strategy is working effectively.

11

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CREDIT MANAGEMENT
Revenue $9.2M 5%

NPBT $2.9M 6%

The Credit Management business saw debt value

loaded increase by 20% compared to FY22.

However, 80% of this was from harder to contact

and collect second placement debt. Debt value

collected was down 9% due to reduced customer

payment capacity requiring lower repayment

amounts to be accepted. Our “kept rate” of

payment arrangements was stable through the

year at more than 75%.

Positive signs include credit card demand up

20% coupled with Buy Now, Pay Later demand

dropping 15% year on year, flowing through to

increased arrears levels, but still lower than pre-

pandemic levels. By year end and into the start of

the current year there were indications that the

economic downturn was producing conditions

that may support improved results for Credit

Management.

ROADMAP TO $50 MILLION

Our company continues to demonstrate resilience

no matter what the operating conditions. As we

head into an economic environment that will offer

up different challenges and opportunities, the

business has already been significantly

de-risked. The work we have done on local

sourcing of vehicles, building quality into the

finance book, and adding distribution to insurance,

means the business is positioned to withstand

or potentially take advantage of some of these

changing conditions. Also a growing Auto Retail

division has a positive halo effect for Finance and

Insurance.

“Our company

continues to

demonstrate

resilience no matter

what the operating

conditions. As

we head into

an economic

environment that

will offer up different

challenges and

opportunities, the

business has already

been significantly

de-risked.”

12

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

We achieved the FY24 profit target of $45m, which we set in FY21, 12 months’ ahead of time and are
now focused on our FY25 target of $50m profit before tax. We remain confident about our growth,

however, are very mindful of the macro challenges still in the market, particularly the headwinds

in Finance. If interest rates start to cycle down by the second half of this calendar year, then our

modelling shows we will remain on track to achieve our target by FY25. If interest rates continue to

rise, then it is likely our timing will push out to FY26.

OUTLOOK

While the impacts of the COVID-19 pandemic have diminished, economic and market uncertainty

continues to rise. We see macro headwinds likely to intensify in the short term.

However, we are focussed on what we can control. In Auto Retail, we expect to see upside from our

new branches in the second half and expect those to follow the success of our branch expansion

strategy over the last couple of years. Domestic supply continues to be an advantage for Turners,

and the transition of wholesale auction units into retail sales channel will underpin further market

share and margin growth.

In our Finance business, quality and margin management remain key priorities in the near term, with

a drag on earnings, especially until peak OCR is reached. After the OCR peak, we will again focus on

growth initiatives and expect net interest margin to start expanding again. We expect sales in our

Insurance division to be buoyant based on our distribution and market share gains, and claims ratios

to be stable. Credit Management is expected to perform better in the coming year as consumer

arrears worsen and bad debts begin to be called in.

Looking beyond FY24 we remain confident that our growth model is broadly on track. On behalf of

the Board and management, we would like to thank shareholders for your continued support.

Grant Baker Todd Hunter

Chairman Group Chief Executive Officer

13

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

OUR THREE-YEAR PLAN
FOR GROWTH: FY23 TO FY25

Our growth plan gives

us confidence in higher

earnings growth through

the cycle. Five key areas

underpin our plan. These

centre on our three core

businesses.

AUTO RETAIL: BRANCH NETWORK EXPANSION

Expanding our physical presence in existing markets and new

locations that allow us to offer our services and cars to new

groups of customers, while continuing to invest in digital and

our omni-channel customer experience. This hybrid model

allows customers to engage with us however, whenever and

wherever they want.

AUTO RETAIL: VEHICLE PURCHASING DECISION-MAKING

Use of data and tools to help identify new sourcing

opportunities, and leveraging our brand strength to generate

local sourcing leads.

AUTO RETAIL: OPTIMISATION OF SALES FROM AUCTION TO

RETAIL

Continue to shift sales from auction to retail which delivers

higher margins and opportunity to sell our finance and

insurance products.

FINANCE: GROWTH IN PREMIUM LENDING

Use of comprehensive credit data to strengthen our risk

pricing strategy and attract higher quality borrowers, with

lower margins more than offset by much lower impairments

and losses.

INSURANCE: EXPANSION OF DIGITAL DISTRIBUTION

NETWORK

Continue to build out integration into other finance company

application systems to broaden our distribution of insurance

products and make it easier for dealers and brokers to sell our

products and easier for consumers to purchase them.

Our leadership position for quality,

technology, national coverage, branding and

customer service has created a robust growth

platform that continues to deliver.

14

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2022
AUTO RETAIL


Stock acquisition – keep building domestic

sourcing


Retail optimisation and expansion – develop

new sites and build retail volumes


Transition wholesale auction transactions to

retail

FINANCE


Pricing and margin management


Focus on credit quality


Growth focus will return when interest rates

stabilise

INSURANCE


Expand distribution through partnership

strategy


Core insurance system replacement


Continue to enhance risk pricing and product

features

CREDIT MANAGEMENT


Rebuild payment bank by building on

“resolution” focused collections strategy


Continue working closely with corporates to

manage reputational risk


Well positioned for the next stage of the NZ

credit cycle.

FY24 PRIORITIES

15

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

16
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CREATING
A BETTER

BUSINESS

17

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Our drive is to create a better business that
not only delivers sustainable value to our

shareholders, but also supports our people,

our communities and our environment.

OUR SUSTAINABILITY

STRATEGY IS

UNDERPINNED BY TWO

KEY PILLARS:

We are acutely aware that the transport sector is a

significant contributor to New Zealand’s overall greenhouse

gas emissions. As the largest reseller of both used and

end-of-life vehicles in New Zealand, we believe we have an

important role and responsibility to support the transition

of the New Zealand light vehicle fleet to a cleaner, lower

emission future.

We believe this is a long term journey, an integral part

of which is to support people moving from older, high

emission vehicles to newer, lower emission vehicles. Over

90% of the vehicles sold by Turners come from the existing

vehicle fleet in NZ and we assist in helping a substantial

number of older vehicles leave the fleet through our

damaged and end-of-life business. A large portion of a car

can be recycled, helping create a circular economy.

EV and Hybrid sales are growing as a percentage of

total cars sold in Turners, and as more corporate and

government fleets transition, we will see these numbers

grow further. We also expect other alternative fuel vehicles,

such as hydrogen, to become more prevalent over time and

will continue to monitor international and market trends in

this area.

Reflecting on where we can deliver the most impact, our

objective is to ensure that sustainability initiatives are

directed to the most emission heavy part of our end-to-

end operations. We know that in doing so we will not only

deliver better returns to our shareholders but support our

people, our communities and the environment.

CREATING A BETTER BUSINESS

Supporting the

transition of the New

Zealand light vehicle

fleet to a cleaner,

lower emission future

Enhancing the

wellbeing of our

staff, customers,

stakeholders and

the communities in

which we operate

18

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

COMPLETED2023 INITIATIVES2024 GOALS

Identified Turners Group’s

key sustainability pillars


Initiated projects to

support Turners long term

sustainability pillars


Centralised management

of ESG issues through an

ESG Steering Committee


Developed data

warehouse to measure

and report vehicle related

emissions


Confirm approach to CRD

and reporting framework


Identify climate related

risks and opportunities for

Turners


Ongoing measurement

and reduction of Scope 1

and 2 emissions


Implement external

assurance process


Report progress towards

emission reduction

targets and other ESG

initiatives


Reduction in aggregate

emissions from vehicles

imported and sold by

Turners (10.2% target)


Increase proportion of

low emitting vehicles in

Turners Subscription Fleet

to 50%


Target 5% reduction in

average CO2 emissions of

vehicles financed (vs prior

year)


Achieve a further 5%

reduction in operational

(Scope 1 and 2) emissions

from prior year

We acknowledge that Turners is at the start of its sustainability reporting journey and we are

working towards increased transparency and measuring of our footprint. Environmental, Social and

Governance principles are important to us and we have a number of initiatives as well as targets in

place for each of these. We are planning for and will report against the mandatory climate-related

disclosures regime from FY24, with significant work already in progress.

The following pages outline our progress towards the targets we have set for our company.

OUR JOURNEY

19

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

SUPPORTING THE
TRANSITION OF THE NEW

ZEALAND LIGHT VEHICLE

FLEET TO A CLEANER,

LOWER EMISSION FUTURE

1. Reduction in total aggregate emissions from vehicles

imported by Turners.

In 2019, Turners imported and sold approximately 7,000

“first time import” (FTI) vehicles from Japan. The carbon

emissions of these vehicles, based on a normal or average

usage pattern (14,000km per annum), are estimated to be

in aggregate 20,127 tonnes per annum.

After significant pandemic related drops in 2020 and 2021,

our target is to reduce the annual aggregate emissions

of Turners FTIs by a further 28% to below 7,000 tonnes

of CO2 in 2025. This represents a 65% reduction on 2019

levels.

2. Increase the proportion of Low Emitting Vehicles

in the Turners Subscription fleet.

In 2020, we launched Turners Subscription, and in

partnership with EECA, we have expanded our subscription

EV fleet. We currently have around 250 vehicles on

subscription of which 44 are EVs or Hybrids. There is

high demand for these subscription cars...helped by the

“try before you buy” philosophy. Used EVs continue to

be difficult to source. Japan is the major source of used

vehicles for New Zealand, and EVs make up less than

1% of the vehicle fleet. Our target is to have 50% of our

Subscription fleet to be low emitting vehicles by 2025.

3. Reduce the emissions from vehicles financed.

Our data warehouse provides us with the ability to

measure and report vehicle related emissions, including

those financed by Turners. By assisting people to buy

newer, lower emitting cars, we are supporting a reduction

in vehicle related emissions. Since 2019, this measure

has reduced year on year. Our target is a 25% emissions

reduction from financed vehicles in 2025 (from 2019 levels).

4. Reducing operational emissions across our business.

Our target is to reduce Scope 1 and 2 emissions by 20%

in 2025 (from 2022 levels). Primarily this will be driven by

transitioning our company vehicle fleet to lower emitting

vehicles and identifying opportunities to transition to

renewable generation at our premises, for example, through

installation of solar power.

20

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

ENHANCING THE
WELLBEING OF OUR

PEOPLE, CUSTOMERS,

STAKEHOLDERS AND

THE COMMUNITIES IN

WHICH WE OPERATE

1. Maintain employee engagement ranking in top 5%

category.

Turners’ staff engagement level ranks in the top 5% of

consumer businesses who use the Peakon system and

our goal is to maintain this ranking. It is important to us

that we support our people, both at work through career

development and training opportunities, as well as their

mental and physical wellbeing. In the current tight labour

market, our business success is dependent on staff who are

fully engaged, motivated and eager to contribute. We are

very proud of our high scores during a time when retention

and recruitment has been under pressure in the wider

economy.

2. Promote a diverse and inclusive culture across the

organisation.

Our team of ~700 people encompasses different ethnicities,

gender, age, experiences and ways of thinking. We firmly

believe this diversity adds value to our business, leads to

better decision making and contributes to our collective

success. We actively promote an inclusive environment

where individuals are valued, respected and empowered

to bring their authentic selves to work. We strive to create

a safe space where everyone feels heard, appreciated and

included.

Employee development training hours15,000-plus

Employee turnover29%

Employee absentee rate2.8%

Number of sessions employees have

accessed through EAP services

90

Flu vaccinations130

Employee notifiable injury/incidents1

Employee health and safety reportable

injury incidents

42

9.1/10

How likely is it

that you would

recommend


Turners as a place

to work

9.4/10

“I am satisfied

with Turners’ efforts

to support diversity


& inclusion.”

21

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

SNAPSHOT
DEVELOPING TALENT

Over four months, a group of future stars grabbed the

opportunity with both hands, undertaking a pilot programme

focused on business fundamentals and leadership. Thirty of

the Turners team from all over the network and at all different

levels participated in the two courses over 14 weeks. This

represented a huge commitment from the individuals involved

and was fantastic to see.

At Turners Automotive

Group, we love to

provide people with

opportunities to further

develop skills they

can apply to their

professional and personal

lives. These opportunities

are not spoon-fed to

people...they need to

demonstrate an appetite

and attitude for it.

22

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023


HOME GROWN TALENT

SHARON HUTTON

EC CREDIT, RESOLUTIONS SUPPORT MANAGER

EC Credit Control provides an essential business support service

with a focus on debt resolution.

Playing a key role in our resolution-based strategy, Sharon

joined EC Credit Control in 2011 after working in the automotive

sector. Initially working on the phone, Sharon demonstrated

strong leadership qualities and was quickly promoted to

a supervisor position. Less than two years later, a further

promotion elevated Sharon to responsibility in leading the teams

for our largest clients. Fast forward to 2017 and Sharon became

our Collections Support Manager. This role has then transitioned

to our Resolutions Support Manager with responsibility for the

entire Resolutions team of 40 people. Sharon is the champion

of our Voice of Customer survey feedback and takes a keen

interest in maintaining EC Credit’s high score.

Sharon has strong relationships with key clients, great rapport

with people, understands the importance of our customer

experience and how it reflects upon our clients’ brands.

“Our purpose is to improve the financial wellbeing of our

customers. This includes our clients and their customers.

By showing care, respect and understanding we are able to

provide an engaging customer experience facilitating a positive

resolution for all parties.”

WAYNE HYNES

AUTOSURE, NATIONAL CLAIMS MANAGER

It’s often said that the true test of an insurance company is in

how they manage claims. As the National Claims Manager at

Autosure, Wayne Hynes oversees the claims team, ensuring we

provide a high level of aftersales support to our customers.

Wayne has been in the motoring industry for 48 years,

starting as a mechanic, then setting up his own workshop and

automotive assessing company. Joining Autosure in 2006 as the

Technical Claims Specialist, for the next 14 years Wayne looked

after escalated claims and ran the mobile assessing team. He’s

played a core role in establishing many of the great relationships

we have with our agents and repairers.

In 2020 he was promoted to lead our claims team of 18, who

are passionate about settling claims quickly and to customer’s

satisfaction.

“I’m pretty happy to be part of what is arguably the most

experienced Mechanical Breakdown Insurance claims team in

the country. Our dedication to offering a professional service

is one of the things that has helped position us as one of the

leading automotive insurance companies in New Zealand.”

23

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

SHANEEL SHANKAR
OXFORD FINANCE, HEAD OF LENDING & PAYOUTS

With over 17 years with Oxford Finance, Shaneel has tackled

just about every role in the company. Starting part time as

‘jack of all trades’ while studying accounting and finance at

University, Oxford Finance jumped at the chance to offer him

a full time role once he graduated.

Shaneel moved quickly up the ranks, from junior to senior

credit controller and then into scheme lending, building the

HRV consumer lending account into one of the largest in

the company. Consumer and commercial lending portfolios

followed, until in 2017 Shaneel moved into management,

taking on the role of Lending Manager for the Auckland

team. Not long after, he was promoted to Head of Lending &

Payouts for the entire business, a role he has held for the last

five years, working with a team that has grown from eight

people to 33-plus.

Shaneel is a much-liked and collaborative leader with

the ability to lead highly engaged and diverse teams of

professionals to deliver exceptional customer service in a fast

paced environment. Of note, he has successfully overseen the

team during major lending regulation reform (CCCFA) and

systematic digitalisation of Lending and Payouts platforms,

providing a complete online solution for Oxford Finance

customers and leading to significant receivables growth and

market share.

“The tremendous support and mentoring I’ve

received from Oxford Finance, exposure to the wider

group and different management styles, as well as the

training opportunities that have been provided (such

as the recent ‘mini-MBA’), have been instrumental in

my career pathway. This is a fantastic company to

work for and I’m passionate about Oxford Finance

and its future as a market leader.”

24

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CUSTOMERS ARE AT THE HEART OF OUR BUSINESS AND
OUR TEAM IS COMMITTED TO DELIVERING A WORLD CLASS

CUSTOMER EXPERIENCE.

Here at Turners, we understand that good people, good service

and satisfied customers are the mainstays of a successful

business and creating trust. Thank you again, New Zealand for

voting for us in this highly competitive category.

Our hit advertising campaign has also been in the lights. Tina

from Turners scooped big time at the 2022 NZ Marketing

Awards, winning the Supreme Award, Excellence in Brand

Transformation Strategy and Excellence in Consumer Products

& Services Strategy.

The judges said Turners “delivered an outstanding marketing

strategy that touched every aspect of the Turners business

and delivered a truly significant transformation” and the brand

“aligned to the strategy throughout the customer experience

and became a key part of the organisation’s DNA”.

Shortly after, Tina picked up two gold awards at the Advertising

Effectiveness “Effie” Awards for Best Strategic Thinking and

Retail/Etail categories.

Not only that, we also cracked the top 10 favourite ads list in

November with Tina from Turners campaign. There’s a few

legends on the list – fair to say, we’re stoked to be amongst

them.

OUR CUSTOMERS

WOOHOO!

We’ve done it

again.... voted

the most

Trusted Brand

in used vehicle

dealerships for

the fourth year

in a row.

25

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

THE STORY OF TINA FROM TURNERS
Tina from Turners is now so well known that younger

generations have even confused her with the original Tina

Turner, sending condolences to the company when the real

Tina passed away recently.

In 2020, whilst Turners was known as a place to buy cars, it

wasn’t known as a place to sell cars. The brand didn’t have a

personality or the likeability that connected with Kiwi car buyers

and sellers.

A small working group of innovative thinkers was formed from

board members, management and advisers and they turned

their minds to creating a solution that would capture the hearts

and minds of potential customers and enhance business success.

Turners Cars is like any retail business and the sourcing of used

cars is critical to its long term success. The needs were three-

fold:


We needed people to understand they could sell their car to

Turners and how easy and convenient this process was.


We needed to connect in a better way with female

customers.


We needed the Turners Cars brand to be more likeable, and

take on a slightly cheeky but car loving personality.

Creative whiz, Kim Thorp, was tasked with concept creation.

In late October 2020, he returned with the answer. Tina from

Turners ... a car-loving young woman who worked at Turners and

was as passionate about cars as she was about Turners.

Tina from Turners has been an unbelievable success and won a

number of prestigious marketing awards ...for most involved it

has been a “unicorn” of a marketing campaign. The cut through

the campaign has achieved has far outweighed the investment

put into it. It has not only galvanised and connected with

customers but it has had a massively positive impact on people

who work at Turners as well, an outcome we had certainly not

anticipated.

Tina has been a phenomenon and a key ingredient in materially

improving the sourcing capability of the Turners Cars business.

The small working group was a great example of how Turners’

management and board work together for the good of the

business. We have always viewed the line between management

and the board as being flexible and directors are welcomed

into the business to contribute where they can add value or

specialist insight.

A 2020 lockdown

collaboration between

an entrepreneurial Board,

smart thinking executives

and some expert

outsiders was the origin

of what has become

one of New Zealand’s

most iconic marketing

campaigns.

THE TINA TEAM

GRANT BAKER

Chairman and 42 Below

Vodka fame

JOHN ROBERTS

Director and ex-Saatchi and

Saatchi NZ CEO

KIM THORP

Mate of John Roberts and

previously Saatchi and Saatchi

worldwide creative director

DAVID THOMASON

Strategic planner

DARRYL PARSONS

Creative freelancer

TODD HUNTER

Turners Group CEO

GREG HEDGEPETH

CEO Auto Retail Division

SEAN WIGGANS

GM Marketing Auto Retail

26

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Over the past five years, Turners has been
proud to have supported Liam Lawson as

he has risen to become one of the most

exciting young motor racing stars in the

world.

From the moment he first drove a kart at his local

Mt Wellington kart track in Auckland, Liam has

desired nothing else but to race fast and win. This

winning mentality strikes a chord with us at

Turners.

Right from the start, we felt a strong

alignment to Liam’s down to earth mentality

and his steely drive to succeed. We’re

proud to be supporting a young Kiwi in one

of the most fiercely competitive arenas on

the planet, as he races towards his goal of

being in Formula 1. And we firmly believe in him

and his dream.

SNAPSHOT

LIAM LAWSON.

WE BELIEVE.

27

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

This financial commentary should be read in
conjunction with the full financial statements

and Notes to the Financial Statements in the

FY23 Annual Report.

REVENUE

The sector and the economy faced increasing

economic headwinds and the lingering

effects of the COVID-19 pandemic in the first

half. Despite this, Group revenue rose 13%

to $390m with Auto Retail and Insurance

divisions growing strongly for a third year in

succession. Revenue rose strongly in each of

the three largest businesses.

Auto Retail was up 15% to $278.2m, off the

back of increased car and damaged vehicle

unit sales, new branches and more owned

stock flowing through the business which has

helped grow our cars market share. Finance

book revenues of $58.6m, an increase of 13%,

reflect a higher average loan book over FY23

with growth in premium borrower segment.

Insurance revenues were up 8% to $43.6m, off

strong policy sales and improved investment

returns. Credit Management revenues have

dropped as a result of less debt load and lower

levels of payment arrangements.

PROFIT

Net profit before tax of $45.5m, up 6% on

FY22, was a record for the company.

Profit grew 28% in Automotive Retail to

$25.0m, and 9% in Insurance to $12.6m.

Finance Division’s profit was down 17% to

$15m due to rapid OCR increases that saw

credit quality, regulatory compliance and

margin management become the priority

during the year. In H2, we added an additional

$0.5m to our provision buffer. Profit for Credit

Management was largely unchanged at $2.9m.

Net profit after tax (NPAT) of $32.6m was up

4% on the same period last year.

BALANCE SHEET

Turners balance sheet has the capacity

to support growth. Inventory levels have

reduced further as processing times and

overall stock turn metrics improve. Finance

Receivables remain flat year on year due

to prioritising margin and credit quality

over growth in Oxford. Property, plant and

equipment increase due to development of

sites in Rotorua, Nelson, and acquisition of

sites in Tauranga, Napier, and Christchurch.

Borrowings have remained flat despite

investing in $35m of property over FY23.

$57.7m).

FUNDING MIX

Turners has a mix of bank loans and

securitisation to fund its business. More than

80% of funding relates to finance receivables

in Oxford Finance, with capacity to support

lending over the next 12 to 24 months.

Inventory Funding has been broadened to

provide flexibility for local purchasing as well

as imports. In our Securitisation warehouse,

the BNZ now hold Class 1 notes only as

Turners refinanced the Class 2 and 3 notes

during the year. We remain very comfortable

with the debt levels and debt capacity in the

business. Corporate funding capacity is more

than sufficient to support current committed

branch expansion plans in Auto.

FY23 FINANCIAL REVIEW

MANAGEMENT COMMENTARY

28

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

$MILLIONS
LIMITDRAWN

Receivables – Securitisation (BNZ)

316295

Receivables – Banking Syndicate (ASB/BNZ)

50 35

Less Cash

(5)

Net Receivables Funding

366325

Receivables Funding Capacity

41

Corporate and Property

11075

Working Capital (ASB and BNZ)

30 7

Less Cash

(7)

Net Corporate Borrowings

14075

Corporate and Property Funding Capacity

65

$MILLIONSFY23FY22

Cash and cash equivalents1213

Financial assets at fair value6770

Inventory2632

Finance receivables425423

Property, plant and equipment10668

Right of use Assets2223

Intangible asset164164

Other assets3032

Total Assets852825

Borrowings412413

Other payables5650

Deferred tax1313

Insurance contract liabilities5655

Lease liabilities2728

Other Liabilities1614

Total Liabilities580573

Shareholders Equity272252

BALANCE SHEET

FUNDING MIX

29

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

GRANT BAKER
Non-executive Chairman

Appointed September 2009

Grant Baker has wide experience at a

senior level in both public and private New

Zealand companies. He has been involved in

a number of successful ventures, including

42 Below Vodka and Trilogy International.

He is chairman on NZX listed Me Today

Limited and was chairman of 42 Below

Vodka and Trilogy International. With a

7.44% shareholding, Grant is a long term

committed investor in Turners Automotive

Group and has been Chairman of Turners

Automotive Group since September 2009.

As an avid collector of specialist vehicles

and a motor racing enthusiast, both as a

competitor and as a backer of young up and

coming drivers. He is currently chairman of

the Liam Lawson Supporters Partnership

and is passionate about the strong Turners

brand and its focus on cars.

MATTHEW HARRISON

Non-executive Director

Appointed December 2012

Matthew Harrison has extensive

management experience and a background

in finance and business administration.

He is the former Managing Director of EC

Credit Control, the debt recovery business

acquired in 2012 and has great experience

dealing with credit cycles and credit

management. He joined EC Credit Control

in 1998, following senior management roles

in the courier industry. Matthew joined the

Turners Automotive Group Board in 2012

and represents his family interests, which

have a 7.47% combined holding in the

company. Matthew is a self-confessed “car

nut” and has collected and owned a variety

of special cars over the years. He is very

enthusiastic about the future of Turners

and, given his large shareholding and love

for automobiles, is strongly committed

to seeing Turners continue its successful

journey.

OUR BOARD

30

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

ALISTAIR PETRIE
Non-executive Director

Appointed February 2016

Alistair Petrie has over 15 years of senior

management experience in both private

and listed companies in the agribusiness

sector. He has extensive knowledge in sales

and marketing in both international and

domestic environments. He has a number

of directorships with companies that have

a focus on growth and innovation, and he

represents the interests of Bartel Holdings,

which has a 12.24% shareholding in Turners

Automotive Group. Alistair worked for many

years at Turners & Growers, the original

parent company of Turners Auctions,

which provides a nice connection at Board

level back to those foundational brand

values of “trust and integrity”. Alistair has

a BSC (hons) from Newcastle Upon Tyne

University and an EMBA from Melbourne

University.

JOHN ROBERTS

Independent Director

Appointed July 2015

John Roberts has extensive experience in

the financial services industry, having held

the role of Managing Director of credit

bureau Veda International for 10 years,

during which time the Veda Advantage

business was successfully listed on the

ASX. John previously had over 25 years in

advertising, with CEO roles with Saatchi &

Saatchi in New Zealand and Asia Pacific,

before heading up MasterCard in New

Zealand for three years. John is currently

a director of Centrix, a leading credit

rating agency in NZ, and this keeps him

connected with the financial sector and

the NZ credit cycle. John’s advertising and

branding experience has been invaluable

across a number of projects within the

business and he continues to add value

and thought leadership around the use of

data and analytics, drawing on his Veda NZ

experience.

31

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

ANTONY VRIENS
Independent Director

Appointed January 2015

Antony Vriens has been a director and

chairman of Turners’ insurance subsidiary,

DPL Insurance (now Autosure), since 2012.

He is a highly experienced financial services

industry professional, with demonstrated

success as a senior executive and consultant

in insurance and wealth management

businesses across Asia Australia and New

Zealand. He brings a hands on, practical

and commercial approach, and a strong

technology and sustainability focus to his

Board role. His relationships across the

insurance industry and regulators are highly

valuable to the Turners business and his

collaborative approach is embraced by both

the Board and management.

MARTIN BERRY

Independent Director

Appointed August 2018

Martin Berry is a seasoned global financial

services executive, having run large

international businesses for the likes of ANZ,

Citibank, Barclays and Standard Chartered.

Martin then left the corporate world to

pursue his desire to build his own company,

going on to found Gong cha Global Ltd,

one of the world’s largest tea brands with

more than 2,000 stores in 25 countries,

where today he still serves as Chairman.

Martin also founded and runs Singapore

based venture studio Launcho Ventures,

focussed on building, scaling and investing

in e-commerce brands globally.

32

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

LAUREN QUAINTANCE
Independent Director

Appointed April 2023

Lauren has had a highly successful

career in media and marketing and as an

entrepreneur. She was the co-founder and

Managing Director of Storyation, a leading

Australian digital content marketing agency,

which was sold to ASX-listed NewsCorp in

late 2019. Lauren was named Entrepreneur

of the Year at the B&T Women in Media

Awards in Australia and is currently Chief

Media and Data Officer for Sky Television.

As well as Turners and DPL Insurance, she is

an Independent Director for the Crusaders

and ChristchurchNZ. Her journalistic

pedigree combined with digital marketing

experience and entrepreneurial skills fit well

with the Turners direction and culture.

NEW INDEPENDENT

DIRECTOR

LAUREN QUAINTANCE

Lauren was appointed to the Board

as an Independent Director from

3 April 2023. She had been working

with the Turners’ Board as an

Emerging Director since October 2021.

Lauren is also a director of Turners’

subsidiary DPL Insurance.

“Lauren’s experience in

the digital and social

marketing sector

combined with her

business acumen has

proven to be a great fit

for our business. Lauren

has brought real value to

our strategic direction and

board discussions and we

know this contribution will

only continue to grow. It

is very exciting to have

someone of Lauren’s

calibre and experience

come on board.”

Grant Baker, Chairman

33

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

OUR EXECUTIVE TEAM
TODD HUNTER

Group Chief Executive

Officer

GREG HEDGEPETH

CEO Turners Automotive

Retail

MATTHEW GANNAWAY

CEO EC Credit Control

AARON SAUNDERS

Group Chief Financial Officer

JAMES SEARLE

Group General Manager

Insurance

MARYANNE BURNS

Group General Manager

People & Culture

JEREMY ROOKE

Group Chief Digital Officer

GUY BRYDEN

COO Oxford Finance

34

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

TODD HUNTER
Group Chief Executive Officer

Todd is a strong and experienced senior

executive, with a background in marketing,

sales and accounting in both large global and

domestic businesses. Before joining Turners

Auctions in 2006 Todd worked for Microsoft

NZ and Ernst and Young. He was appointed

CEO of NZX listed Turners Auctions in 2013,

and took on the CEO role for the wider Turners

Automotive Group in 2016. Todd is a chartered

accountant and holds a Bachelor and Diploma

of Commerce from Auckland University.

AARON SAUNDERS

Group Chief Financial Officer

Aaron joined Turners Group NZ in 2006. He

has a strong background in financial and

management accounting, at both a strategic

and operating level in local and international

markets. Over the last 20 years, Aaron has

worked across a broad range of company sizes

and industries including vehicle importation

and distribution, broadcasting and the finance

sector. Aaron is a full member of the New

Zealand Institute of Chartered Accountants and

holds a Bachelor of Commerce from Auckland

University.

GREG HEDGEPETH

CEO Turners Automotive Retail

Greg joined Turners in 2017 as CEO of

the Automotive Retail division. He has

responsibility for Turners Cars, Turners

Subscriptions, Trucks & Machinery and the

Damaged & End of Life business. He is an

experienced automotive executive and has

previously held a number of senior roles with

BMW Group and Armstrong Motor Group in

NZ. With a Bachelor of Commerce majoring

in marketing from Auckland University he has

successfully completed numerous marketing

roles, followed by a number of years working

for Saatchi & Saatchi in NZ and other

advertising agencies overseas. Greg brings a

strong strategic sales and marketing focus to

his current role.

JAMES SEARLE

Group General Manager Insurance

James is responsible for the sustainable and

profitable growth of DPL Insurance and leads

the company’s focus on delivering outstanding

outcomes for our customers. He has over 30

years’ experience in the New Zealand insurance

industry with his previous roles encompassing

all aspects of insurance; sales and marketing,

intermediated distribution management and

underwriting including portfolio acquisitions.

James joined Turners Automotive Group in 2011

and holds a Diploma of Business (Marketing)

from Auckland University.

JEREMY ROOKE

Group Chief Digital Officer

Jeremy joined Turners Automotive Group in

2009. His current role involves leading the

operation of our group IT services and product

functions, as well as leading the adoption

of new technologies, business models,

and channels to transform Turners’ digital

capabilities. Jeremy brings over 20 years of

IT experience having worked on several large

transformational IT programmes in NZ and

Australia, most notably in the insurance sector.

Jeremy holds degrees in Law and Arts from

Auckland University.

MATTHEW GANNAWAY

CEO EC Credit Control

Matthew heads up the EC Credit Debt

Resolution and Credit Risk Mitigation business.

Matt celebrates his 20th year with EC Credit

Control this year and has worked in almost all

areas of the business – Debt Resolution, Risk

Mitigation, IT and Operations. Since becoming

CEO in 2021 Matt has led our resolution

focussed approach to debt recovery. He holds

a business degree from Massey University and

has a strong technology focus to drive better

outcomes and improve customer experience

MARYANNE BURNS

Group General Manager People & Culture

Maryanne joined Turners in 2019. She has

20 years’ experience as a Human Resources

Professional in a broad range of industries

in New Zealand. These include automotive,

financial services, insurance, environmental

solutions, importation and distribution.

Maryanne has led multiple transformational

people projects across a number of businesses.

GUY BRYDEN

COO Oxford Finance

Guy joined Turners in 2018, and is responsible

for Finance and Operations at Oxford Finance.

Before joining Turners Guy held a number

of roles in the banking industry, including 3

years working in London for Mizuho Bank

in corporate finance. Guy is a chartered

accountant and holds a Bachelor of Commerce

from Otago University.

35

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

36
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2023

38 Independent Auditor’s Report

44 Consolidated Statement of Comprehensive Income

45 Consolidated Statement of Changes in Equity

46 Consolidated Statement of Financial Position

47 Consolidated Statement of Cash Flows

48 Notes to the Financial Statements

37

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

38
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT

for the year ended 31 March 2023





Level 9, 45 Queen Street, Auckland 1010

PO Box 3899, Auckland 1140

New Zealand


T: +64 9 309 0463

F: +64 9 309 4544

E:

auckland@bakertillysr.nz

W: www.bakertillysr.nz


INDEPENDENT AUDITOR’S REPORT 

To the Shareholders of Turners Automotive Group Limited 

Report on the Audit of the Consolidated Financial Statements 


Opinion 

We have audited the consolidated financial statements of Turners Automotive Group Limited and its subsidiaries

('the Group') on pages 44 to 97, which comprise the consolidated statement of financial position as at 31 March 2023,

and the consolidated statement of comprehensive income, consolidated statement of changes in equity and

consolidated statement of cash flows for the year then ended, and notes to the consolidated financial statements,

including significant accounting policies.


In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the

consolidated financial position of the Group as at 31 March 2023, and its consolidated financial performance and its

consolidated cash flows for the year then ended in accordance with New Zealand Equivalents to International

Financial Reporting Standards ('NZ IFRS') and International Financial Reporting Standards ('IFRS').


Our report is made solely to the Shareholders of the Group. Our audit work has been undertaken so that we might

state to the Shareholders of the Group those matters we are required to state to them in an auditor’s report and for

no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other

than the Shareholders of the Group as a body, for our audit work, for our report or for the opinions we have formed.


Basis for Opinion 

We conducted our audit in accordance with International Standards on Auditing (New Zealand) ('ISAs (NZ)'). Our

responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the

Consolidated Financial Statements section of our report. We are independent of the Group in accordance with

Professional and Ethical Standard 1 International Code of Ethics for Assurance Practitioners (including International

Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board and

the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants

(including International Independence Standards) (‘IESBA Code’), and we have fulfilled our other ethical responsibilities

in accordance with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is

sufficient and appropriate to provide a basis for our opinion.


Other than in our capacity as auditor and provider of other assurance services we have no relationship with, or

interests in, Turners Automotive Group Limited or any of its subsidiaries. The provision of these other assurance

services has not impaired our independence.


In addition to this, principals and employees of our firm deal with the Group on normal terms within the ordinary

course of trading activities of the business of the Group. This has not impaired our independence.

39
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2023



Key Audit Matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the

consolidated financial statements of the current year. These matters were addressed in the context of our audit of

the consolidated financial statements as a whole, and in forming our opinion thereon, and we do not provide a

separate opinion on these matters.


Key Audit Matter How our audit addressed the key audit matter 

Impairment of Goodwill and Other Indefinite 

Life Intangible Assets

As disclosed in Note 22 of the Group’s

consolidated financial statements the Group

has goodwill of $92.5m allocated across four

of the Group’s cash-generating units (‘CGUs’)

and brand assets of $67.1m allocated across

two of those CGUs.


Goodwill and brand assets were significant to

our audit due to the size of the assets and the

subjectivity, complexity and uncertainty

inherent in the measurement of the recoverable

amount of these CGUs for the purpose of the

required annual impairment test. The

measurement of a CGUs recoverable amount

includes the assessment and calculation of its

‘value in-use’.

Management has completed the annual

impairment test for each of these four CGUs as

at 31 March 2023.


This annual impairment test involves complex

and subjective estimation and judgement by

Management on the future performance of the

CGUs, discount rates applied to the future cash

flow forecasts, the terminal growth rates, and

future market and economic conditions.

Management has also engaged an external

valuation expert to assist in the annual

impairment testing of the four CGUs.


Our audit procedures among others included:

 Understanding and evaluating the Group’s internal controls relevant to

the accounting estimates used to determine the recoverable value of

the Group’s CGUs.

 Evaluating Management’s determination of the Group’s four CGUs

based on our understanding of the nature of the Group’s business and

the economic environment in which the segments operate. We also

analysed the internal reporting of the Group to assess how the CGUs

are monitored and reported.

 Evaluating the competence, capabilities, objectivity and expertise of

Management's external valuation expert and the appropriateness of

the expert's work as audit evidence for the relevant assertions.

 Challenging Management’s assumptions and estimates used to

determine the recoverable value of its indefinite life intangible assets,

including those relating to forecasted revenue, cost, capital

expenditure and discount rates, by adjusting for future events and

corroborating the key market related assumptions to external data in

accordance with NZ IAS 36 Impairment of Assets.

Procedures included:

o Evaluating the logic of the value-in-use calculations supporting

Management’s annual impairment test and testing the

mathematical accuracy of these calculations;

o Evaluating Management’s process regarding the preparation and

review of forecasts;

o Comparing forecasts to Board approved forecasts;

o Evaluating the historical accuracy of the Group’s forecasting to

actual historical performance;

o Challenging and evaluating the forecast growth assumptions;

o Evaluating the inputs to the calculation of the discount rates

applied;

o Engaging our own internal valuation experts to evaluate the logic

of the value-in-use calculation and the inputs to the calculation of

the discount rates applied;

o Evaluating the forecasts, inputs and any underlying assumptions

with a view to identifying Management bias;

o Evaluating Management’s sensitivity analysis for reasonably

possible changes in key assumptions; and

o Performing our own sensitivity analyses for reasonably possible

changes in key assumptions, the two main assumptions being:

the discount rate and forecast growth assumptions.

 Evaluating the related disclosures about indefinite life intangible assets

which are included in Note 22 in the Group’s consolidated financial

statements.


40
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2023



Key Audit Matter How our audit addressed the key audit matter 

Valuation of Finance Receivables

As disclosed in Note 14 of the Group’s

consolidated financial statements, the Group

has finance receivable assets of $425m.


Finance receivable assets were significant to

our audit due to the size of the assets and the

subjectivity, complexity and uncertainty

inherent in the recognition of expected credit

losses and the amount of those expected credit

losses.

Management has prepared expected credit

loss models to complete its assessment of

expected credit losses for the Group’s finance

receivables as at 31 March 2023 (including an

economic overlay of $2.0m).

This assessment involves complex and

subjective estimation and judgement by

Management on credit risk and the future cash

flows of the finance receivables.



Our audit procedures among others included:

 Understanding and evaluating the Group’s internal controls relevant to

the accounting estimates used to determine the recoverable value of

the Group’s finance receivables.

 Evaluating the design and operating effectiveness of the key controls

over finance receivable origination, ongoing administration and

expected credit losses impairment model data and calculations.

 Evaluating and challenging the logic, key assumptions, and calculation

of Management’s expected credit losses provision for impairment for

each finance receivable, examining those finance receivables and

forming our own judgements as to whether the expected credit losses

provision for impairment recognised by Management is appropriate.

Procedures included:

o Agreeing a representative sample of finance receivables to the

signed loan agreement and client acceptance documents;

o Inspecting security documentation to ensure that the Group holds

a valid charge on security;

o Evaluating the logic of the discounted cash flow calculations

supporting Management’s expected credit losses provision for

impairment and testing the mathematical accuracy of these

calculations;

o Evaluating the key assumptions and inputs into these discounted

cash flow calculations;

o Evaluating and challenging Management’s sensitivity analysis’ for

reasonably possible changes in key assumptions and inputs into

the discounted cash flow calculations; and

o Inspecting the borrowers' payment history for indicators of

difficulties in the borrowers' ability to meet the loan obligations.

 Evaluating the selection of estimation methods, inputs and any

underlying assumptions with a view to identifying Management bias.

 For individually assessed finance receivables, examining those finance

receivables and forming our own judgements as to whether the

expected credit losses provision recognised by Management was

appropriate.

 For the collectively-assessed finance receivables, challenging and

evaluating the logic of Management’s expected credit losses models

and the key assumptions used with our own experience. Also, testing

key inputs used in the expected credit losses models and the

mathematical accuracy of the calculations within the models.

 Evaluating the changes made to the provisioning model to capture the

effect of the changing economic environment at 31 March 2023

compared to the economic environment at the date when the historical

data used to determine the expected credit losses was collected

(described in Note 4 to the Group’s consolidated financial statements).

 Evaluating the related disclosures (including the accounting policies

and accounting estimates) about finance receivable assets, and the

risks attached to them, which are included in Note 5 and 14 in the

Group’s consolidated financial statements.

Valuation and completeness of Insurance 

Contract Liabilities

As disclosed in Note 35 of the Group’s

consolidated financial statements the Group

has insurance contract liabilities of $56.1m.


Our audit procedures among others included:

 Understanding and evaluating the Group’s internal controls relevant to

the accounting estimates used to determine the valuation of the

Group’s insurance policyholder liabilities.

41
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2023



Key Audit Matter How our audit addressed the key audit matter 

The Group’s insurance contract liabilities were

significant to our audit due to the size of the

liabilities and the subjectivity, complexity and

uncertainty inherent in estimating the impact of

claims events that have occurred but for which

the eventual outcome remains uncertain.


Management has engaged an external

actuarial expert to estimate the Group’s

insurance contract liabilities as at 31 March

2023.

 Evaluating the design and operating effectiveness of the key controls

over insurance contract origination, ongoing administration, claims

management and reporting and the integrity of the related data.

 Evaluating the competence, capabilities, objectivity and expertise of

Management's external actuarial expert and the appropriateness of the

expert's work as audit evidence for the relevant assertions.

 Agreeing the data provided to Management's external actuarial expert

to the Group’s records.

 Engaging our own actuarial expert to assist in understanding and

evaluating:

o the work and findings of the Group’s external actuarial expert

engaged by Management; and

o the Group’s actuarial methods and assumptions to assist us in

challenging the appropriateness of actuarial methods and

assumptions used by Management.

 Evaluating the selection of methods and assumptions with a view to

identifying Management bias.

 Evaluating the related disclosures (including the accounting policies

and accounting estimates) about insurance contract liabilities, and the

risks attached to them, which are included in Note 35 in the Group’s

consolidated financial statements.



Other Information 

The Directors are responsible for the other information. The other information comprises the information included in

the Group’s annual report for the year ended 31 March 2023 (but does not include the consolidated financial

statements and our auditor’s report thereon).



Our opinion on the consolidated financial statements does not cover the other information and we do not express

any form of audit opinion or assurance conclusion thereon.


In connection with our audit of the consolidated financial statements, our responsibility is to read the other

information and, in doing so, consider whether the other information is materially inconsistent with the consolidated

financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated.


If, based on the work we have performed, we conclude that there is a material misstatement of this other information,

we are required to report that fact. We have nothing to report in this regard.


Responsibilities of the Directors for the Consolidated Financial Statements 

The Directors are responsible on behalf of the Group for the preparation and fair presentation of the consolidated

financial statements in accordance with NZ IFRS and IFRS, and for such internal control as the Directors determine

is necessary to enable the preparation of the consolidated financial statements that are free from material

misstatement, whether due to fraud or error.


In preparing the consolidated financial statements, the Directors are responsible on behalf of the Group for assessing

the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and

42
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2023



using the going concern basis of accounting unless the Directors either intend to liquidate the Group or to cease

operations, or have no realistic alternative but to do so.


Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements 

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole

are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our

opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in

accordance with ISAs (NZ) will always detect a material misstatement when it exists. Misstatements can arise from

fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to

influence the economic decisions of users taken on the basis of these consolidated financial statements.


As part of an audit in accordance with ISAs (NZ), we exercise professional judgement and maintain professional

scepticism throughout the audit. We also:

 Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to

fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is

sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement

resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional

omissions, misrepresentations, or the override of internal control.

 Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are

appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the

Group’s internal control.

 Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and

related disclosures made by management.

 Conclude on the appropriateness of the use of the going concern basis of accounting by the Directors and, based

on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may

cast significant doubt on the Group’s ability to continue as a going concern. If we conclude that a material

uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the

consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions

are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or

conditions may cause the Group to cease to continue as a going concern.

 Evaluate the overall presentation, structure and content of the consolidated financial statements, including the

disclosures, and whether the consolidated financial statements represent fairly the underlying transactions and

events in a manner that achieves fair presentation.

 Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business

activities within the Group to express an opinion on the consolidated financial statements. We are responsible

for the direction, supervision and performance of the group audit. We remain solely responsible for our audit

opinion.


We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit and

significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

43
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

INDEPENDENT AUDITOR’S REPORT cont.

for the year ended 31 March 2023

We also provide the Directors with a statement that we have complied with relevant ethical requirements regarding

independence, and to communicate with them all relationships and other matters that may reasonably be thought to

bear on our independence, and where applicable, related safeguards.

From the matters communicated with the Directors, we determine those matters that were of most significance in

the audit of the consolidated financial statements of the current year and are therefore the key audit matters. We

describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter

or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report

because the adverse consequences of doing so would reasonably be expected to outweigh the public interest

benefits of such communication.

Matters Relating to the Electronic Presentation of the Audited Consolidated Financial Statements 

This audit report relates to the consolidated financial statements of Turners Automotive Group Limited and its

subsidiaries for the year ended 31 March 2023 included on Turners Automotive Group Limited’s website. The

Directors of Turners Automotive Group Limited are responsible for the maintenance and integrity of Turners

Automotive Group Limited’s website. We have not been engaged to report on the integrity of Turners Automotive

Group Limited’s website. We accept no responsibility for any changes that may have occurred to the consolidated

financial statements since they were initially presented on the website.

The audit report refers only to the consolidated financial statements named above. It does not provide an opinion on

any other information which may have been hyper linked to or from these consolidated financial statements. If

readers of this report are concerned with the inherent risks arising from electronic data communication they should

refer to the published hard copy of the audited consolidated financial statements and related audit report dated 29

June 2023 to confirm the information included in the audited consolidated financial statements presented on this

website.

Legislation in New Zealand governing the preparation and dissemination of consolidated financial statements may

differ from legislation in other jurisdictions.

The engagement partner on the audit resulting in this independent auditor’s report is N S de Frere.

BAKER TILLY STAPLES RODWAY AUCKLAND  

Auckland, New Zealand

 

29 June 2023

44
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

for the year ended 31 March 2023

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of comprehensive income for the year ended 31 March 2023

2023

2022

Notes

$’000

$’000

Revenue

7

389,027

342,029

Other income

7

608

2,487

Cost of goods sold

(173,986)

(153,173)

Interest expense7

(19,933)

(10,932)

Impairment provision expense

7

(3,740)

(3,024)

Subcontracted services expense

(11,927)

(10,940)

Employee benefits

(60,709)

(56,030)

Commission

(12,024)

(12,925)

Advertising expense

(4,934)

(4,140)

Depreciation and amortisation expense7

(11,478)

(10,702)

Systems maintenance

(5,109)

(3,399)

Claims

(21,785)

(21,024)

Other expenses

(18,465)

(15,107)

Profit before taxation45,545

43,120

Taxation (expense)/benefit8

(12,979)

(11,839)

Profit for the year32,566

31,281

Cash flow hedges

415

5,429

Revaluation of financial assets at fair value through OCI

(91)

(345)

Foreign currency translation differences

(7)

(6)

Total other comprehensive income 317

5,078

Total comprehensive income for the year32,883

36,359

Earnings per share (cents per share)

Basic earnings per share 9

37.6436.39

Diluted earnings per share

9

37.7436.45

The accompanying notes form part of these financial statements

Other comprehensive income for the year (which may subsequently be reclassified to

profit/loss), net of tax

45
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the year ended 31 March 2023

The accompanying notes form part of these financial statements

Turners Automotive Group Limited

Consolidated statement of changes in equity for the year ended 31 March 2023

Revaluation

of financial

assets at Cash flow

Share Share Translation fair valuehedgeRetained

capital options reserve through OCI reserve earnings Total

Notes$’000 $’000 $’000 $’000 $’000 $’000 $’000

Balance at 31 March 2021204,297255(26)(740)4829,736 233,570

Transactions with shareholders in their capacity as owners

Employee share based payments291,185217---- 1,402

Dividend paid30----- (18,934) (18,934)

Total transactions with shareholders in their capacity as owners1,185217--- (18,934) (17,532)

Comprehensive income

Profit----- 31,281 31,281

Other comprehensive income--(6)(345) 5,429- 5,078

Total comprehensive income for the year, net of tax--(6)(345) 5,429 31,281 36,359

Balance at 31 March 2022205,482472(32)(1,085) 5,477 42,083 252,397

Transactions with shareholders in their capacity as

owners

Employee share based payments

291,594(188)---2961,702

Dividend paid/payable

30----- (14,732) (14,732)

Total transactions with shareholders in their capacity as owners

1,594(188)--- (14,436) (13,030)

Comprehensive income

Profit

----- 32,566 32,566

Other comprehensive income

--(7)(91)415-

317

Total comprehensive income for the year, net of tax

--(7)(91)41532,566 32,883

Balance at 31 March 2023207,076284(39)(1,176) 5,892 60,213 272,250

The accompanying notes form part of these financial statements

46
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

for the year ended 31 March 2023

Turners Automotive Group Limited

Consolidated statement of financial position as at 31 March 2023

2023

2022

Notes

$’000

$’000

Assets

Cash and cash equivalents10

11,845

13,373

Financial assets at fair value through profit or loss11

66,730

70,199

Trade receivables12

7,800

7,581

Inventories13

26,057

31,980

Finance receivables14

424,621

422,870

Other receivables, deferred expenses and contract assets15

8,271

9,340

Derivative financial instruments

5,887

5,414

Financial assets at fair value through OCI16

230

225

Reverse annuity mortgages17

2,925

3,242

Property, plant and equipment19

105,993

67,569

Right-of-use assets20

22,226

23,497

Investment property21

5,800

5,950

Intangible assets22

163,556

164,453

Total assets851,941

825,693

Liabilities

Other payables23

56,008

50,103

Contract liabilities24

1,562

1,848

Tax payables

6,773

4,016

Deferred tax25

13,077

13,191

Borrowings26

412,035

412,761

Lease liabilities27

27,120

28,209

Life investment contract liabilities35

7,042

8,153

Insurance contract liabilities35

56,074

55,015

Total liabilities579,691

573,296

Shareholders’ equity

Share capital28

207,076

205,482

Other reserves

4,961

4,832

Retained earnings

60,213

42,083

Total shareholders’ equity272,250

252,397

Total shareholders’ equity and liabilities851,941

825,693

For and on behalf of the Board


G.K. BakerJ.A. Roberts

Chairman DirectorDirector

Authorised for issue on 29 June 2023

The accompanying notes form part of these financial statements

The accompanying notes form part of these financial statements

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

47
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CONSOLIDATED STATEMENT OF CASH FLOWS

for the year ended 31 March 2023

Turners Automotive Group Limited

Consolidated statement of cash flows for the year ended 31 March 2023

2023

2022

Notes

$’000

$’000

Cash flows from operating activities

Interest received52,40044,429

Receipts from customers333,344297,032

Receipt of government subsidies1001,580

Interest paid - borrowings(17,653)(6,676)

Interest paid - lease liabilities(1,284)(1,774)

Payment to suppliers and employees(285,522)(274,022)

Income tax paid

(10,394)

(9,326)

70,99151,243

Net increase in finance receivables

(6,814)(93,992)

Net decrease in reverse annuity mortgages

5721,164

Net (increase)/decrease of financial assets at fair value through profit or loss

3,872(2,482)

Net (withdrawals)/contributions from life investment contracts(304)126

(2,674)(95,184)

Net cash (outflow)/inflow from operating activities

32

68,317(43,941)

Cash flows from investing activities

Proceeds from sale of property, plant, eTuipment and intangibles

942636

Purchase of property, plant, eTuipment and intangibles

(44,177)(16,121)

Purchase of investments

(96)-

Sale of investments

-3,420

Net cash inflow/(outflow) from investing activities

(43,331)(12,065)

Cash flows from financing activities

Net banN loan advances/(repayments)

(553)100,660

Principal elements of lease payments

(7,501)(5,563)

Bond repayments

-(25,000)

Proceeds from the issue of shares

1,4361,185

Dividend paid(19,896)(13,770)

Net cash inflow/(outflow) from financing activities

(26,514)57,512

Net movement in cash and cash equivalents

(1,528)1,506

$dd opening cash and cash eTuivalents

13,373

11,867

Closing cash and cash equivalents

11,84513,373

Represented By:

Cash at banN10

11,845

13,373

Closing cash and cash equivalents

11,84513,373

The accompanying notes form part of these financial statements

Net cash outflow from operating activities before changes in operating assets and

liabilities

Changes in operating assets and liabilities arising from cash flow movements

The accompanying notes form part of these financial statementsThe accompanying notes form part of these financial statements

48
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




1. REPORTING ENTITY

Turners Automotive Group Limited, ('the Company') is incorporated and domiciled in New Zealand. Turners Automotive Group Limited is

registered under the Companies Act 1993.


Turners Automotive Group Limited is a FMC reporting entity for the purposes of the Financial Markets Conduct Act 2013.


The consolidated financial statements of Turners Automotive Group Limited and its subsidiaries (together ‘the Group’) have been prepared in

accordance with the Companies Act 1993 and the Financial Markets Conduct Act 2013.


The Group is a for profit entity.


The Group's principal activities are:

• auto retail (second hand vehicle retailer)

• finance and insurance (loans and insurance products); and

• credit management (collection services).


The financial statements were authorised for issue by the directors on 29 June 2023.


2. BASIS OF PREPARATION


2.1 Statement of Compliance

These financial statements have been prepared in accordance with Generally Accepted Accounting Practice in New Zealand ('NZ GAAP').

They comply with New Zealand Equivalents to International Financial Reporting Standards ('NZ IFRS') and other applicable Financial

Reporting Standards, as appropriate for profit oriented entities. These financial statements also comply with International Financial Reporting

Standards ('IFRS').


2.2 Basis of measurement

The financial report has been prepared under the historical cost convention, as modified by revaluations for certain classes of assets and

liabilities to fair value and life insurance contract liabilities and related assets to net present value as described in the accounting policies

below.


2.3 Functional and Presentation Currency and Rounding

These financial statements are presented in New Zealand Dollars ($) which is the Company's functional currency. All values are rounded to

the nearest thousand ($000), except when otherwise indicated.


3. SIGNIFICANT ACCOUNTING POLICIES

The accounting policies set out below have been applied consistently to all periods presented in these financial statements, and have been

applied consistently by Group entities.


3.1 Adoption of new and revised Standards and Interpretations

No new standards and amendments and interpretations to existing standards came into effect during the current accounting period beginning

on 1 April 2022 that materially impacted the Group’s financial statements and require retrospective adjustment. The Group has not early

adopted any new standards, amendments or interpretations to existing standards that are not yet effective.


3.2 New standards and amendments and interpretations to existing standards that are not yet effective for the current accounting

period beginning on 1 April 2022

The following relevant standards and interpretations have been issued at the reporting date but are not yet effective.


NZ IFRS 17 Insurance contracts

The Group will apply NZ IFRS 17, ‘Insurance Contracts’, for the first time on 1 April 2023. This standard replaces NZ IFRS 4 ‘Insurance

Contract’ and is effective for annual periods beginning on or after 1 January 2023, with early adoption permitted. The implementation of NZ

IFRS 17 is not expected to have a material impact on the Group’s consolidated financial statements in the period of initial application.


Estimated impact of the adoption of NZ IFRS17

The Group has assessed the estimated impact that the initial application of NZ IFRS 17 will have on its consolidated financial statements.

Based on the assessments undertaken to date, the total adjustment (after tax) to the balance in the Group’s total equity at 1 April 2023 and

at 1 April 2022, is summarised as follows:




1 April1 April

20232022

$’000$’000

Estimated decrease in Group's total equity

Decrease in other receivables, deferred expenses and contract assets(2,051) (2,081)

Increase in insurance contract liabilities407310

(1,644) (1,771)

Deferred tax impacts460496

(1,184) (1,275)

49
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




The assessment above is preliminary as not all of the transition work has been finalised. The actual impact of adopting NZ IFRS 17 on 1 April

2023 and 1 April 2022 may change as the new accounting policies, assumptions and judgements and estimation techniques employed are

subject to change until the Group finalises its first financial statements that include the date of initial application.


i. Identifying contracts in the scope of NZ IFRS 17

NZ IFRS 17 establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts, reinsurance contracts

and investment contracts with direct participation features.


When identifying contracts in the scope of NZ IFRS 17, in some cases the Group will have to assess whether a set or series of contracts

needs to be treated as a single contract and whether embedded derivatives, investment components and goods and services components

have to be separated and accounted for under another standard. For insurance and reinsurance contracts, the Group does not expect

significant changes arising from the application of these requirements.


ii. Level of aggregation

Under NZ IFRS 17, insurance contracts and investment are aggregated into groups for measurement purposes. Groups of contracts are

determined by first identifying portfolios of contracts, each comprising contracts subject to similar risks and managed together. Contracts in

different product lines are expected to be in different portfolios. Each portfolio is then divided into annual cohorts (i.e. by year of issue) and

each annual cohort into three groups:


• any contracts that are onerous on initial recognition;

• any contracts that, on initial recognition, have no significant possibility of becoming onerous subsequently; and

• any remaining contracts in the annual cohort.


When a contract is recognised, it is added to an existing group of contracts or, if the contract does not qualify for inclusion in an existing group,

it forms a new group to which future contracts may be added. Groups of reinsurance contracts are established such that each group comprises

a single contract.


The level of aggregation requirements of NZ IFRS 17 limit the offsetting of gains on groups of profitable contracts, which are generally deferred

as a Contractual Service Margin (CSM), against losses on groups of onerous contracts, which are recognised immediately. The Group does

not expect significant changes arising from the application of these requirements.


iii. Contract boundaries

Under NZ IFRS 17, the measurement of a group of contracts includes all of the future cash flows within the boundary of each contract in the

group. The Group does not expect significant changes arising from the application of these requirements.


Insurance contracts

For insurance contracts, cash flows are within the contract boundary if they arise from substantive rights and obligations that exist during the

reporting period in which the Group can compel the policyholder to pay premiums or has a substantive obligation to provide services (including

insurance coverage and investment services). A substantive obligation to provide services ends when:


• the Group has the practical ability to reassess the risks of the particular policyholder and can set a price or level of benefits that fully

reflects those reassessed risks; or

• the Group has the practical ability to reassess the risks of the portfolio that contains the contract and can set a price or level of benefits

that fully reflects the risks of that portfolio, and the pricing of the premiums up to the reassessment date does not take into account risks

that relate to periods after the reassessment date.


iv. Measurement

The Group expects to value its Funeral Plan and Annuity Insurance Life contracts using the General Measurement Model and the Premium

Allocation Approach for all other Life contracts and all non-life contracts.


General Measurement Model (GMM)

GMM is a measurement model based on the estimates of the present value of future cash flows that are expected to arise as the Group fulfils

the contracts, an explicit risk adjustment for non-financial risk and a Contractual Service Margin (CSM). The CSM at each reporting date

represents the profit in a group of contracts that has not yet been recognised in profit or loss because it relates to future service.


Premium Allocation Approach (PAA)

PAA is an optional simplified measurement model in NZ IFRS 17 that is available for insurance and reinsurance contracts that meet the

eligibility criteria. Under PAA, the valuation of the unearned portion of the liability (referred to as the liability for remaining coverage (LFRC))

can be seen as being similar to a calculation under current accounting of (a) the unearned premium reserve less (b) deferred acquisition costs

less (c) premium receivables (plus (d) any additional unexpired risk reserve for unprofitable business). The liability for incurred claims (LFIC)

represents the estimate of amounts due to policyholders for claims incurred from earned portions of the liability.


The Group reasonably expects that using PAA would produce a measurement of the liability for remaining coverage that would not differ

materially from the result of applying GMM.


v. Disclosure

NZ IFRS 17 requires extensive new disclosures about amounts recognised in the financial statements, including detailed reconciliations of

contracts, effects of newly recognised contracts and information on the expected CSM emergence pattern, as well as disclosures about

significant judgements made when applying NZ IFRS 17. There will also be expanded disclosures about the nature and extent of risks from

insurance contracts and reinsurance contracts. Disclosures will generally be made at a more granular level than under NZ IFRS 4, providing

more transparent information for assessing the effects of contracts on the financial statements.

50
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




vi. Transition

Changes in accounting policies resulting from the adoption of NZ IFRS 17 will be applied using the fair value approach as the Group cannot

obtain reasonable and supportable information necessary to apply the full or modified retrospective approach.


Under the fair value approach, the CSM (or the loss component) at 1 April 2022 will be determined as the difference between the fair value of

a group of contracts at that date and the fulfilment cash flows at that date. The Group will measure the fair value of the contracts as the sum

of (a) the present value of the net cash flows expected to be generated by the contracts, determined using a discounted cash flow technique;

and (b) an additional margin, reflecting the reward that an arm's length purchaser of the portfolio would require for the risks to which their

capital would be exposed by acquiring the portfolio. The additional margins unwinds over the term of the portfolio.


3.3 Basis of consolidation

Subsidiaries

Subsidiaries are all entities controlled by the Group. The financial statements of subsidiaries are included in consolidated financial statements

from the date that control commences until the date that control ceases.


Transactions eliminated on consolidation

Intra-group balances and transactions, and any unrealised income and expenses arising from intra-group transactions, are eliminated in

preparing the consolidated financial statements.


3.4 Foreign currency

Foreign currency transactions

Transactions in foreign currencies are translated to the respective functional currency of Group entities at exchange rates at the dates of the

transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are translated to the functional currency

at the exchange rate at that date. The foreign currency gains or losses on monetary items is the difference between amortised cost in the

functional currency at the beginning of the year, adjusted for effective interest and payments during the year, and the amortised cost in foreign

currency translated at the exchange rate at the end of the year.


Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are translated to the functional currency

at the exchange rate at the date that the fair value was determined. Non-monetary items in a foreign currency that are measured based on

historical costs are translated using the exchange rate at the date of the transaction. Foreign currency differences arising on translation are

recognised in profit or loss.


Foreign operations

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated to New

Zealand Dollars at exchange rates at the reporting date. The income and expenses of foreign operations are translated to New Zealand

Dollars at exchange rates at the dates of the transactions.


Foreign currency differences are recognised in other comprehensive income, and presented in the foreign currency translation reserve

(translation reserve) in equity.


When the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor likely in the foreseeable

future, foreign exchange gains and losses arising from such a monetary item are considered to form part of a net investment in a foreign

operation and are recognised in other comprehensive income, and are presented in the translation reserve in equity.


3.5 Revenue and expense recognition

The principal sources of revenue are sales of goods, sales of service, interest income, fees, commissions, and insurance premium income.


3.5.1 Revenue from contracts with customers

Sales of goods

Sales of goods comprise sales of motor vehicle and commercial goods owned by the Group. Sales of goods are recognised when the customer

gains control of the goods. This normally occurs on full payment or approval of financing.


Sales‑related warranties associated with goods cannot be purchased separately and they serve as an assurance that the products sold comply

with agreed‑upon specifications and cover the standard period established by legislation. There is no material amount of variable consideration

under these contracts nor is there the existence of a significant financing component.


Sales of service

Auction commission is recognised at a point in time in the accounting period in which the service is rendered. Payment for services is normally

deducted from the proceeds from the sale. Other than those provided by legislation no warranties are provided by the Group. There is no

material amount of variable consideration under these contracts nor is there the existence of a significant financing component.


Other sales revenue comprises services rendered preparing the asset for sale and commission earned on the sale of third party products.

Services rendered while preparing the asset for sale are recognised over time in which the service is rendered, and a contract asset is

recognised for amounts relating to services rendered not yet invoiced. Payment for services rendered are either deducted from the proceeds

from the sale or raised as a trade receivable. Other than those provided by legislation no warranties are provided by the Group. There are no

rebates or volume discounts. Commissions earned on the sale of third party products is recognised at a point in time when the sale is made.

Payment is usually received when the sale is made.



Collection income, which is largely fees and commission earned for collecting debt on behalf of third parties and the sale of customised terms

of trade documents, is recognised at a point in time when the service is rendered. Payment is either deducted from the monies collected or

raised as trade receivable. Proceeds received are recognised as a contract liability and therefore a contract liability is recognised over the

period in which the services are performed. If the consideration promised includes a variable amount for rebates, refunds or credit, then the

51
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




Group estimates the amount of variable consideration, to the extent that it is highly probable that a significant reversal in the amount of

cumulative revenue recognised will not occur, and recognises a contract liability. Other than those provided by legislation no warranties are

provided by the Group. Costs to obtain contracts such as commissions are recognised as contract assets and incurred when the related

revenue for the contract is released to profit or loss.


Voucher income

Voucher income is the proceeds from the sale of a voucher that on presentation entitles the holder to either load a debt for collection or register

a security on the Personal Property Securities Register (‘PPSR’). Voucher income is recognised, at a point in time, when the voucher is

redeemed and the debtor’s information is loaded into the collection system or a security is registered on the PPSR. Payment is normally

received when the voucher is sold, and proceeds received from voucher sales are initially recognised as a contract liability. For those vouchers

that are unredeemed, voucher income is recognised after a period of time based on historical non-redemption patterns. Estimates are

readjusted as necessary based on movements in the actual non-redemption patterns. Other than those provided by legislation no warranties

are provided by the Group. There is no material amount of variable consideration under these contracts nor is there the existence of a

significant financing component.

Costs to obtain contracts such as commissions are recognised as contract assets and incurred when the

related revenue for the contract is released to profit or loss.


3.5.2 Financial instruments

Interest income and expense

Interest income and expense is recognised in the profit or loss using the effective interest method.


The effective interest method calculates the amortised cost of a financial asset or financial liability and allocates the interest income or interest

expense over the relevant period. The calculation includes all fees paid or received and directly related transaction costs that are an integral

part of the effective interest rate. The interest income or expense is allocated over the life of the instrument and is measured for inclusion in

profit and loss by applying the effective interest rate to the instruments amortised cost.


Lending and funding - fees and commissions

Lending fee income (such as booking and establishment fees) that is integral to the effective yield of a loan held at amortised cost is capitalised

as part of the amortised cost and deferred over the life of the loan using the effective interest method. Lending fees not directly related to the

origination of a loan (account maintenance fee) are recognised over the period of service.


Incremental and directly attributable costs (such as commissions) associated with the origination of a financial asset (such as loans) and

financial liabilities (such as borrowings) are capitalised as part of the amortised cost and deferred over the life of the financial instrument using

the effective interest method.


3.5.3 Insurance contracts

Premium income and acquisition costs

Recurring premiums on life insurance contracts are recognised as revenue when payable by the policyholder. Where policies provide for the

payment of amounts of premiums on specific due dates, such premiums are recognised as revenue when due. Unpaid premiums are only

recognised as revenue during the days of grace and are not recognised where policies are deemed to have lapsed at reporting date.


General insurance premiums comprise the total premiums payable for the whole period of cover provided by contracts entered into during the

reporting period and are recognised on the date on which the policy commences. Premiums include any adjustments arising in the reporting

period for premium receivables written in respect of business written in prior accounting periods. Premiums collected by intermediaries, but

not yet received, are assessed based on known sales and are included in written premium.


Unearned premiums are those proportion of premiums written in a year that relate to periods of risk after the reporting date. Unearned

premiums are calculated on a daily pro rata basis. The proportion attributable to subsequent periods is deferred as a provision for unearned

premiums.


Under life investment contracts deposits are received from policyholders which are then invested on behalf of the policyholders and recognised

as Financial assets at fair value through profit or loss. No premium income is recognised as revenue. Fees deducted from members' accounts

are accounted for as fee income.


Those direct and indirect costs incurred during the financial period arising from the acquiring or renewing of insurance contracts are deferred

to the extent that these costs are recoverable out of future premiums from insurance contracts. All other acquisitions costs are recognised as

an expense when incurred.


Subsequent to initial recognition, the deferred acquisitions cost asset (DAC) for life insurance contracts is amortised over the expected life of

the contracts. DAC for general insurance contracts is amortised over the period in which the revenues are earned.


An impairment review is performed at each reporting date or more frequently when an indication of impairment arises. When the recoverable

amount is less than the carrying value, an impairment loss is recognised in profit or loss. DACs are also considered in the liability adequacy

test for each reporting period.


DACs are derecognised when the related contracts are either settled or disposed of.


Claims expense

Claims expenses represent claim payments adjusted for the movement in the outstanding claims liability.


General insurance claims expenses are recognised when claims are notified with the exception of claims incurred but not reported for which

a provision is estimated. Life insurance contract claims are recognised when a liability has been established. Claims under life investment

contracts represent withdrawals of investment deposits and are recognised as a reduction in the life investment contract liabilities.

52
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023





3.5.4 Government grants

Government grants are not recognised as income until there is reasonable assurance that the Group will comply with the conditions attaching

to them and that the grants will be received. Government grants are recognised in profit or loss on a systematic basis over the periods in

which the Group recognises as expenses the related costs for which the grants are intended to compensate.


3.5.5 Other

Other income

Dividend income is recorded in the profit or loss when the Group’s right to receive the dividend is established.


Other expense recognition

All other expenses are recognised in profit or loss as incurred.


3.6 Financial instruments

Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group becomes a party to the

contractual provisions of the instrument.


Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition or

issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added

to or deducted from the fair value of the financial assets or financial liabilities, as appropriate, on initial recognition. Transaction costs directly

attributable to the acquisition of financial assets or financial liabilities at fair value through profit or loss are recognised immediately in profit or

loss.


Financial assets

All regular way purchases or sales of financial assets are recognised and derecognised on a trade date basis. Regular way purchases or

sales are purchases or sales of financial assets that require delivery of assets within the time frame established by regulation or convention

in the marketplace.


All recognised financial assets are measured subsequently in their entirety at either amortised cost or fair value, depending on the classification

of the financial assets.


Classification of financial assets

Financial assets that meet the following conditions are measured subsequently at amortised cost:

• the financial asset is held within a business model whose objective is to hold financial assets in order to collect contractual cash flows;

and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest

on the principal amount outstanding.


Financial assets that meet the following conditions are measured subsequently at fair value through other comprehensive income (FVTOCI):

• the financial asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling the

financial assets; and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest

on the principal amount outstanding.


By default, all other financial assets are measured subsequently at fair value through profit or loss (FVTPL).


Despite the foregoing, the Group may make the following irrevocable election/designation at initial recognition of a financial asset:

• the Group may irrevocably elect to present subsequent changes in fair value of an equity investment in other comprehensive income if

certain criteria are met; and

• the Group may irrevocably designate a financial asset that meets the amortised cost or FVTOCI criteria as measured at FVTPL if doing

so eliminates or significantly reduces an accounting mismatch.


(i) Amortised cost and effective interest method

The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over the

relevant period.


For financial assets other than purchased or originated credit‑impaired financial assets (i.e. assets that are credit‑impaired on initial

recognition), the effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or

received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) excluding expected credit

losses, through the expected life of the financial asset, or, where appropriate, a shorter period, to the gross carrying amount of the financial

asset on initial recognition. For purchased or originated credit‑impaired financial assets, a credit‑adjusted effective interest rate is calculated

by discounting the estimated future cash flows, including expected credit losses, to the amortised cost of the debt instrument on initial

recognition.


The amortised cost of a financial asset is the amount at which the financial asset is measured at initial recognition minus the principal

repayments, plus the cumulative amortisation using the effective interest method of any difference between that initial amount and the maturity

amount, adjusted for any expected credit losses. The gross carrying amount of a financial asset is the amortised cost of a financial asset

before adjusting for any expected credit losses.


Interest income is recognised using the effective interest method for financial assets measured subsequently at amortised cost and at FVTOCI.

For financial assets other than purchased or originated credit‑impaired financial assets, interest income is calculated by applying the effective

53
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




interest rate to the gross carrying amount of a financial asset, except for financial assets that have subsequently become credit‑impaired (see

below).


For financial assets that have subsequently become credit‑impaired, interest income is recognised by applying the effective interest rate to

the amortised cost of the financial asset. If, in subsequent reporting periods, the credit risk on the credit‑impaired financial instrument improves

so that the financial asset is no longer credit‑impaired, interest income is recognised by applying the effective interest rate to the gross carrying

amount of the financial asset.


Financial assets measured at amortised cost include cash and cash equivalents, trade receivables, finance receivables, reverse annuity

mortgages and other receivables.


(ii) Financial assets at FVTPL

Financial assets that do not meet the criteria for being measured at amortised cost or FVTOCI are measured at FVTPL. Specifically:

• Investments in equity instruments are classified as at FVTPL, unless the Group designates an equity investment that is neither held for

trading nor a contingent consideration arising from a business combination as at FVTOCI on initial recognition.

• Financial assets that do not meet the amortised cost criteria or the FVTOCI criteria are classified as at FVTPL. In addition, financial

assets that meet either the amortised cost criteria or the FVTOCI criteria may be designated as at FVTPL upon initial recognition if such

designation eliminates or significantly reduces a measurement or recognition inconsistency (so called ‘accounting mismatch’) that would

arise from measuring assets or liabilities or recognising the gains and losses on them on different bases. The Group has not designated

any financial assets as at FVTPL.


Financial assets at FVTPL are measured at fair value at the end of each reporting period, with any fair value gains or losses recognised in

profit or loss to the extent they are not part of a designated hedging relationship (see hedge accounting policy). Fair value is determined in

the manner described in note 5.5.


Financial assets measured at FVTPL include equity securities, unitised funds, fixed interest securities and term deposits.


(iii) Financial assets at FVTOCI

Equity securities which are not held for trading, and which the Group has irrevocably elected at initial recognition to recognise in this category.

These are strategic investments and the Group considers this classification to be more relevant.


On disposal of these equity securities, any related balance within the FVTOCI reserve is reclassified to retained earnings.


Impairment of financial assets

The Group recognises a loss allowance for expected credit losses on financial assets that are measured at amortised cost and contract assets.

The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition of the respective

financial instrument.


The Group recognises lifetime ECL for trade receivables and contract assets. The expected credit losses on these financial assets are

estimated using a provision matrix based on the Group’s historical credit loss experience, adjusted for factors that are specific to the debtors,

general economic conditions and an assessment of both the current as well as the forecast direction of conditions at the reporting date,

including time value of money where appropriate.


For all other financial instruments, the Group recognises lifetime ECL when there has been a significant increase in credit risk since initial

recognition. However, if the credit risk on the financial instrument has not increased significantly since initial recognition, the Group measures

the loss allowance for that financial instrument at an amount equal to 12‑month ECL.


Lifetime ECL represents the expected credit losses that will result from all possible default events over the expected life of a financial

instrument. In contrast, 12‑month ECL represents the portion of lifetime ECL that is expected to result from default events on a financial

instrument that are possible within 12 months after the reporting date. Homogeneous loans are assessed on a collective basis (collective

impairment provision) and non-homogeneous loans are assessed individually (specific impairment provision).


(i) Significant increase in credit risk

In assessing whether the credit risk on a financial instrument has increased significantly since initial recognition, the Group compares the risk

of a default occurring on the financial instrument at the reporting date with the risk of a default occurring on the financial instrument at the date

of initial recognition. In making this assessment, the Group considers both quantitative and qualitative information that is reasonable and

supportable, including historical experience and forward‑looking information that is available without undue cost or effort such as:

• actual or expected changes in economic indicators (i.e. change in employment rates); and

• for non-homogeneous loans significant changes in the value of the collateral supporting the loan or changes in the operating results

of the borrower.


The nature of the Group’s finance receivables (second tier retail and commercial lending) means there is little or no updated credit risk

information that is routinely obtained and monitored on an individual instrument until a customer breaches the contractual terms.


Irrespective of the outcome of the above assessment, the Group presumes that the credit risk on a financial asset has increased significantly

since initial recognition when contractual payments are more than 30 days past due, unless the Group has reasonable and supportable

information that demonstrates otherwise.


The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase in credit risk and

revises them as appropriate to ensure that the criteria are capable of identifying significant increase in credit risk before the amount becomes

past due.

54
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




(ii) Definition of default

The Group considers that default has occurred when a financial asset is more than 90 days past due unless the Group has reasonable and

supportable information to demonstrate that another default criteria is more appropriate.


(iii) Credit‑impaired financial assets

A financial asset is credit‑impaired when one or more events that have a detrimental impact on the estimated future cash flows of that financial

asset have occurred. Evidence that a financial asset is credit‑impaired includes observable data about the following events:

a) significant financial difficulty of the borrower;

b) a breach of contract, such as a default or past due event (see (ii) above); and

c) it is becoming probable that the borrower will enter bankruptcy or other financial reorganisation.


(iv) Write‑off policy

The Group writes off a financial asset when there is information indicating that the borrower is in severe financial difficulty and there is no

realistic prospect of recovery, e.g. when the borrower has been placed under liquidation or has entered into bankruptcy proceedings. Financial

assets written off may still be subject to enforcement activities under the Group’s recovery procedures, taking into account legal advice where

appropriate. Any recoveries made are recognised in profit or loss.


v) Measurement and recognition of expected credit losses

The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of the loss if there

is a default) and the exposure at default. The assessment of the probability of default and loss given default is based on historical data adjusted

by forward‑looking information as described above.


As for the exposure at default, for financial assets, this is represented by the assets’ gross carrying amount at the reporting date. No further

advances are allowed against financial assets in default.


For financial assets, the expected credit loss is estimated as the difference between all contractual cash flows that are due to the Group in

accordance with the contract and all the cash flows, after collection/realisation costs, that the Group expects to receive, discounted at the

original effective interest rate.


If the Group has measured the loss allowance for a financial instrument at an amount equal to lifetime ECL in the previous reporting period,

but determines at the current reporting date that the conditions for lifetime ECL are no longer met, the Group measures the loss allowance at

an amount equal to 12‑month ECL at the current reporting date, except for assets for which simplified approach was used.


The Group recognises an impairment gains or losses in profit or loss for all financial instruments with a corresponding adjustment to their

carrying amount through a loss allowance account.


Derecognition of financial assets

The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, or when it transfers the

financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor retains

substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained interest

in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the risks and rewards of ownership

of a transferred financial asset, the Group continues to recognise the financial asset and also recognises a collateralised borrowing for the

proceeds received.


On derecognition of a financial asset measured at amortised cost, the difference between the asset’s carrying amount and the sum of the

consideration received and receivable is recognised in profit or loss.


Financial liabilities

All financial liabilities are measured subsequently at amortised cost using the effective interest method or at FVTPL. However, financial

liabilities that arise when a transfer of a financial asset does not qualify for derecognition or when the continuing involvement approach applies

are measured in accordance with the specific accounting policies set out below.


Financial liabilities at FVTPL

Financial liabilities are classified as at FVTPL when the financial liability is (i) contingent consideration of an acquirer in a business combination,

(ii) held for trading or (iii) it is designated as at FVTPL.


A financial liability is classified as held for trading if:

• it has been acquired principally for the purpose of repurchasing it in the near term; or

• on initial recognition it is part of a portfolio of identified financial instruments that the Group manages together and has a recent actual

pattern of short‑term profit‑taking; or

• it is a derivative, except for a derivative that is a financial guarantee contract or a designated and effective hedging instrument.


A financial liability other than a financial liability held for trading or contingent consideration of an acquirer in a business combination may be

designated as at FVTPL upon initial recognition if:

• such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or

• the financial liability forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is

evaluated on a fair value basis, in accordance with the Group’s documented risk management or investment strategy, and information

about the grouping is provided internally on that basis; or

• it forms part of a contract containing one or more embedded derivatives, and IFRS 9 permits the entire combined contract to be

designated as at FVTPL.

55
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




Financial liabilities at FVTPL are measured at fair value, with any gains or losses arising on changes in fair value recognised in profit or loss

to the extent that they are not part of a designated hedging relationship (see Hedge accounting policy).


However, for financial liabilities that are designated as at FVTPL, the amount of change in the fair value of the financial liability that is

attributable to changes in the credit risk of that liability is recognised in other comprehensive income, unless the recognition of the effects of

changes in the liability’s credit risk in other comprehensive income would create or enlarge an accounting mismatch in profit or loss. The

remaining amount of change in the fair value of liability is recognised in profit or loss. Changes in fair value attributable to a financial liability’s

credit risk that are recognised in other comprehensive income are not subsequently reclassified to profit or loss; instead, they are transferred

to retained earnings upon derecognition of the financial liability.


Fair value is determined in the manner described in note 5.5.


Financial liabilities measured at FVTPL include contingent consideration.


Financial liabilities measured subsequently at amortised cost

Financial liabilities that are not (i) contingent consideration of an acquirer in a business combination, (ii) held‑for‑trading, or (iii) designated as

at FVTPL, are measured subsequently at amortised cost using the effective interest method.


The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the

relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments (including all fees and points paid

or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected

life of the financial liability, or (where appropriate) a shorter period, to the amortised cost of a financial liability.


Derecognition of financial liabilities

The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or have expired. The

difference between the carrying amount of the financial liability derecognised and the consideration paid and payable is recognised in profit

or loss.


When the Group exchanges with the existing lender one debt instrument into another one with the substantially different terms, such exchange

is accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability. Similarly, the Group

accounts for substantial modification of terms of an existing liability or part of it as an extinguishment of the original financial liability and the

recognition of a new liability. It is assumed that the terms are substantially different if the discounted present value of the cash flows under the

new terms, including any fees paid net of any fees received and discounted using the original effective rate is at least 10 percent different

from the discounted present value of the remaining cash flows of the original financial liability. If the modification is not substantial, the

difference between: (1) the carrying amount of the liability before the modification; and (2) the present value of the cash flows after modification

should be recognised in profit or loss as the modification gain or loss within other gains and losses.


Derivative financial instruments

The Group enters into derivative financial instruments (interest rate swaps and foreign exchange contracts) to manage its exposure to interest

rate and foreign exchange rate risks.


Derivatives are recognised initially at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair

value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and

effective as a hedging instrument, in which event the timing of the recognition in profit or loss depends on the nature of the hedge relationship.


A derivative with a positive fair value is recognised as a financial asset whereas a derivative with a negative fair value is recognised as a

financial liability. Derivatives are not offset in the financial statements unless the Group has both legal right and intention to offset.


A derivative is presented as a non‑current asset or a non‑current liability if the remaining maturity of the instrument is more than 12 months

and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities.


Hedge accounting

The Group designates certain derivatives as hedging instruments in respect of foreign currency and interest rate risk in cash flow hedges.


At the inception of the hedge relationship, the Group documents the relationship between the hedging instrument and the hedged item, along

with its risk management objectives and its strategy for undertaking various hedge transactions. Furthermore, at the inception of the hedge

and on an ongoing basis, the Group documents whether the hedging instrument is effective in offsetting changes in cash flows of the hedged

item attributable to the hedged risk, which is when the hedging relationships meet all of the following hedge effectiveness requirements:

• there is an economic relationship between the hedged item and the hedging instrument;

• the effect of credit risk does not dominate the value changes that result from that economic relationship; and

• the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually

hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.


If a hedging relationship ceases to meet the hedge effectiveness requirement relating to the hedge ratio but the risk management objective

for that designated hedging relationship remains the same, the Group adjusts the hedge ratio of the hedging relationship (i.e. rebalances the

hedge) so that it meets the qualifying criteria again.


Cash flow hedges

Hedge effectiveness is determined using the critical terms method (‘CTM’) at the origination of the hedging relationship. Under CTM, the

critical terms of the derivative instruments must match or be closely aligned with the critical terms of the hedged item. Quantitative effectiveness

tests are performed at each period end to determine the continuing effectiveness of the relationship. In instances where changes occur to the

hedged item which result in the critical terms no longer matching, the hypothetical derivative method is used to assess effectiveness. This

56
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




method compares the hedging instrument to a hypothetical derivative (in which the fair value is determined by the credit-risk free benchmark

rate) and the ineffective portion is measured by the extent to which the cumulative change in fair value of the hedging instrument exceeds the

change in fair value of the hypothetical derivative (in absolute terms).


The effective portion of changes in the fair value of derivatives and other qualifying hedging instruments that are designated and qualify as

cash flow hedges is recognised in other comprehensive income and accumulated under the heading of cash flow hedging reserve, limited to

the cumulative change in fair value of the hedged item from inception of the hedge. The gain or loss relating to the ineffective portion is

recognised immediately in profit or loss.


Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods when

the hedged item affects profit or loss, in the same line as the recognised hedged item. However, when the hedged forecast transaction results

in the recognition of a non‑financial asset or a non‑financial liability, the gains and losses previously recognised in other comprehensive income

and accumulated in equity are removed from equity and included in the initial measurement of the cost of the non‑financial asset or

non‑financial liability. This transfer does not affect other comprehensive income. Furthermore, if the Group expects that some or all of the loss

accumulated in the cash flow hedging reserve will not be recovered in the future, that amount is immediately reclassified to profit or loss.


The Group discontinues hedge accounting only when the hedging relationship (or a part thereof) ceases to meet the qualifying criteria (after

rebalancing, if applicable). This includes instances when the hedging instrument expires or is sold, terminated or exercised. The

discontinuation is accounted for prospectively. Any gain or loss recognised in other comprehensive income and accumulated in cash flow

hedge reserve at that time remains in equity and is reclassified to profit or loss when the forecast transaction occurs. When a forecast

transaction is no longer expected to occur, the gain or loss accumulated in cash flow hedge reserve is reclassified immediately to profit or

loss.


3.7 Right-of-use assets and lease liabilities

A lease is a contract that conveys the right to control the use of an identified asset for a period of time in exchange for consideration.


The Group leases various offices, warehouses, retail stores and equipment. Rental contracts are typically made for fixed periods of 3 to 8

years but may have extension options as described below. Lease terms are negotiated on an individual basis and contain a wide range of

different terms and conditions. The lease agreements do not impose any covenants, but leased assets may not be used as security for

borrowing purposes.


Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for use by the

Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease

period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use asset is

depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis consistent with the estimated consumption of

the economic benefits embodied in the underlying asset.


Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the

following lease payments:

• fixed payments (including in-substance fixed payments), less any lease incentives receivable;

• variable lease payment that are based on an index or a rate;

• amounts expected to be payable by the lessee under residual value guarantees;

• the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and

• payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.


The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s incremental

borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in

a similar economic environment with similar terms and conditions. Subsequent to initial recognition, lease liabilities are measured at the

present value of the remaining lease payments (the lease payments that are unpaid at the reporting date). Lease liabilities are remeasured to

reflect changes to lease terms, changes to lease payments and any lease modifications not accounted for as separate leases.


Right-of-use assets are measured at cost comprising the following:

• the amount of the initial measurement of lease liability;

• any lease payments made at or before the commencement date less any lease incentives received;

• any initial direct costs; and

• restoration costs.


Subsequent to initial recognition, lease assets are measured at cost (adjusted for any remeasurement of the associated lease liability), less

accumulated depreciation and any accumulated impairment loss. Right-of-use assets are assessed for impairment whenever events or

circumstances arise that indicate the asset may be impaired. An asset’s carrying amount is written down immediately to its recoverable amount

if the asset’s carrying amount is greater than its estimated recoverable amount


Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or

loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise IT-equipment and small items of office

furniture.


Extension and termination options are included in a number of property and equipment leases across the Group. These terms are used to

maximise operational flexibility in terms of managing contracts. The majority of extension and termination options held are exercisable only

by the Group and not by the respective lessor.


A deferred tax asset is raised for the tax impact of the changes in recognised lease related assets and liabilities.

57
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




In the Statement of cash flows, the Group has presented:

• Short-term lease payments, payments for leases of low-value assets and variable lease payments not included in the measurement of

the lease liability as part of operating activities;

• Cash paid for the interest portion of a lease liability as either operating activities or financing activities, as permitted by NZ IAS 7 Statement

of Cash Flows (the Group has opted to include interest paid as part of operating activities, consistent with its presentation of interest paid

on financial liabilities); and

• Cash payments for the principal portion for a lease liability, as part of financing activities.


3.8 Insurance contracts

Insurance contracts are those contracts that transfer significant insurance risk and are accounted for in accordance with the requirements of

NZ IFRS 4 Insurance Contracts. The Group issues the following insurance contracts:

• Long-term insurance contracts with fixed and guaranteed terms, these contracts insure events associated with human life (for example,

death) over a long duration;

• Temporary life insurance contracts covering death disablement, disability and redundancy risks; and

• Short term motor vehicle contracts covering mechanical breakdown risks.


The Group has determined that all assets of the Group’s subsidiary, DPL Insurance Limited, are assets backing policy liabilities and are

managed and reported in accordance with a mandate approved by DPL Insurance Limited’s Board.


The liability for life insurance contracts is determined in accordance with Appendix C of NZ IFRS 4 Insurance Contracts and Professional

Standard No 20 of the New Zealand Society of Actuaries. In terms of these standards, the liability is determined using the methodology

referred to as Margin on Service (MoS). Under MoS the excess premium received over claims and expenses, 'the profit margin', is recognised

over the life of the contract in a manner that reflects the pattern of risk accepted from the policyholder 'the service'. Longer-term lines of

business (annuities, funeral plan) are valued using the projection method, and shorter-term life and longer-term life contracts written on yearly

renewable premiums, are valued using the accumulation method, as provided for in NZ IFRS 4.


General insurance contract liabilities include claims provision and the provision for unearned premium. The outstanding claims provision is

based on the estimated ultimate cost of all claims incurred but not settled at the reporting date, whether reported or not, together with related

claims handling cost and a reduction for the expected value of salvage and other recoveries. Delays can be experienced in the notification

and settlement of claims, therefore the ultimate cost of these cannot be known at reporting date and are estimated based on past experience.

The liability is not discounted for the time value of money and is derecognised when the obligation to pay the claim expires, is discharged or

is cancelled.


The provision for unearned premiums represent the portion of premiums received or receivable that relates to risks that have not yet expired

at the reporting date. The provision is recognised when contracts are entered into and premiums are charged, and is recognised as premium

income over the term of the contract in accordance with the pattern of insurance service provided under the contract.


Liability adequacy testing is performed in terms of NZ IFRS 4 in order to test the adequacy of all insurance liabilities recorded in the statement

of financial position, net of deferred acquisition costs. Liability adequacy testing is performed at a portfolio level of contracts that are subject

to broadly similar risks and are managed together as a single portfolio.


3.9 Life investment contracts

Life investment contracts are those contracts with minimal insurance risk and are accounted for in accordance with NZ IFRS 15 'Revenue

from Contracts with Customers' (refer note 3.5.1) and NZ IFRS 9 'Financial Instruments' (refer note 3.5.2). The life investment contracts are

unit-linked and fair value of a unit linked contract is determined using the current unit values that reflect the fair value of the financial assets

backing the contract, multiplied by the number of units attributable to the contract holder.


3.10 Inventories

Inventories comprise primarily motor vehicles held for sale and are stated at the lower of cost or net realisable value. Cost comprises purchase

price, shipping cost, compliance cost and other sundry related costs. Estimated selling prices are based upon recent observed vehicle sales

prices for comparable vehicles. Net realisable value is the estimated selling price in the ordinary course of business less the estimated costs

of completion and the estimated costs necessary to make the sale.


3.11 Investment property

Investment property is held for capital appreciation and comprises land that was transferred from finance receivables through the exercise of

the Group’s security interest in a finance receivable that was in default.


Investment property is initially recognised at fair value on date of transfer or purchase and subsequently carried at fair value. The investment

property was valued at reporting date at the purchase price included in a conditional sale and purchase for property, in prior years, the fair

value of investment properties is determined by a qualified independent external valuer.


Any gains or losses arising from a change in fair value of the investment property is recognised in profit or loss. Subsequent expenditure is

charged to the asset's carrying amount only when it is probable that future economic benefits associated with the item will flow to the Group

and the cost of the item can be measured reliably. All other repairs and maintenance costs are charged to profit or loss during the period in

which they are incurred.


3.12 Property, plant and equipment

Property, plant and equipment are recognised in the statement of financial position at cost less accumulated depreciation and impairment

losses. Land is not depreciated. Depreciation is calculated on all other property, plant and equipment on a diminishing value or straight-line

basis to allocate the costs, net of any residual amounts, over their useful lives.

58
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




The rates for the following asset classes are:


Diminishing value Straight line

Buildings - 50 & 33.3 years

Leasehold improvements, furniture and

fittings, office equipment


7.5 - 60.0%


3 - 15 years

Computer equipment 31.2 - 48.0% 3 - 5 years

Motor vehicles and equipment 26.0 - 31.2% 3 - 7 years

Signs and flags - 3 - 12 years




3.13 Intangible assets

Intangible assets comprise goodwill, acquired separable corporate brands, acquired customer relationships and computer software. Goodwill

and corporate brands are indefinite life intangibles subject to annual impairment testing.


Corporate brands and customer relationships acquired as part of a business combination are capitalised separately from goodwill as intangible

assets if their value can be measured reliably on initial recognition and it is probable that the expected future economic benefits that are

attributable to the asset will flow to the Group.


Goodwill and corporate brands are allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those

cash-generating units or groups of cash-generating units that are expected to benefit from the business combination in which the goodwill and

corporate brands arose, identified according to operating segment.


Corporate relationship assets are amortised on the straight line basis over the expected life (10 years) of the relationship

and are recognised

in the statement of financial position at cost less accumulated amortisation and impairment losses.


Computer software is recognised in the statement of financial position at cost less accumulated amortisation and impairment losses.


Direct costs associated with the purchase and installation of software licences and the development of software for internal use are capitalised

where project success is probable and the capitalisation criteria is met. Cost associated with planning and evaluating computer software and

maintaining a system after implementation are expensed. Computer software costs are amortised on a diminishing value basis (rate of 50%)

or on a straight-line basis (one to five years).


3.14 Taxation

Income tax for the period comprises current and deferred tax. Current and deferred tax are recognised as an expense or income in the profit

or loss, except when they relate to items that are recognised outside profit or loss (whether in other comprehensive income or directly in

equity), in which case the tax is also recognised outside profit or loss.


Current tax is the expected tax payable on the taxable income for the period, using tax rates enacted or substantively enacted at balance date

after taking advantage of all allowable deductions under current taxation legislation and any adjustment to tax liabilities in respect of previous

years.


Deferred tax is provided using the liability method, providing for temporary differences between the amounts of assets and liabilities for financial

reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of

realisation or settlement of the amount of assets and liabilities, using tax rates enacted or substantively enacted as at balance date.


Deferred taxation assets arising from temporary differences or income tax losses, are recognised only to the extent that it is probable that a

future taxable profit will be available against which the asset can be utilised. Deferred taxation assets are reduced to the extent that it is no

longer probable that the related tax asset will be realised. Any reduction is recognised in profit or loss.


3.15 Impairment of non-financial assets

Intangible assets that have an indefinite useful life are not subject to amortisation and are tested for impairment annually or more frequently if

events or changes in circumstances indicate that they might be impaired. Intangible assets not yet available for use are tested for impairment

annually or more frequently if events or changes in circumstances indicate that they might be impaired.


Other assets are tested for impairment whenever events or changes in circumstances indicate that the carrying amount may not be

recoverable. The Group conducts an annual internal review of asset values, which is used as a source of information to assess for any

indicators of impairment. External factors, such as changes in expected future processes, technology and economic conditions, are also

monitored for indicators of impairment. If any indication of impairment exists, an estimate of the asset’s recoverable amount is calculated.


An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable

amount is the higher of an asset’s fair value less costs to sell and value in use. Value in use is determined by estimating future cash flows

from the use and ultimate disposal of the asset and discounting these to their present value using a pre-tax discount rate that reflects current

market rates and the risks specific to the asset. For the purposes of assessing impairment, assets are grouped at the lowest levels for which

there are separately identifiable cash flows (cash-generating units). Impairment losses directly reduce the carrying amount of assets and are

recognised in profit or loss.


Non-financial assets other than goodwill that suffered impairment are reviewed for possible reversal of the impairment at each reporting date.



59
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




3.16 Managed funds

DPL Insurance Limited, a wholly owned subsidiary, has saving plans, which are not open to new members, with assets managed by a third

party investment manager. The assets and liabilities of these funds are included in the financial statements.


3.17 Employee benefits

Wages, salaries and annual leave

Liabilities for wages, salaries and annual leave are recognised in respect of employees' services up to the reporting date. They are measured

at the amounts expected to be paid when the liabilities are settled.


Long service leave

The liability for long service leave is recognised in the provision for employee benefits and measured at the present value of expected future

payments to be made in respect of services provided by employees up to the reporting date using the projected unit credit method.

Consideration is given to future wage and salary levels, experience of employee departures and periods of service. Expected future payments

are discounted using market yields at the reporting date on corporate bonds with terms to maturity and currency that match, as closely as

possible, the estimated future cash outflows.


Profit sharing and bonus plans

The Group recognises a liability and an expense for bonuses and profit-sharing based on a formula that takes into consideration the profit

attributable to the Company’s shareholders after certain adjustments. The Group recognises an accrual where contractually obliged or where

there is a practice that has created a constructive obligation.


Share based payments

The cost of options issued to employees under the Group’s share option plan is measured by reference to fair value of the options at the date

on which they are granted. Service and non-market performance conditions are not taken into account when determining the grant date fair

value, but the likelihood of the conditions being met is assessed as part of the Group’s best estimate of the number of equity instruments that

will ultimately vest. Market conditions are reflected within the grant date fair value.


The cost of equity settled transactions is recognised over the vesting period. If the service condition is not met during the vesting period, the

expense is revised to reflect the best available estimate of the number of equity instruments expected to vest. Where awards include market

and non-vesting conditions, the transactions are treated as vested irrespective of whether the market or non-vesting conditions are satisfied,

provided that all other performance and/or service conditions are satisfied.


The dilutive effect of outstanding options is reflected as additional share dilution in the computation of earnings per share (refer note 9).


When share options are exercised, the option reserve relating to the options exercised is reclassified to share capital.


Superannuation plans

The Group pays contributions to superannuation plans, such as Kiwisaver. The Group has no further payment obligations once the

contributions have been paid. The contributions are recognised as an employee benefit expense when they are due. Prepaid contributions

are recognised as an asset to the extent that a cash refund or a reduction in the future payments is available.


3.18 Statement of cash flows

The statement of cash flows has been prepared using the direct approach modified by netting certain cash flows in order to provide more

meaningful disclosure to better reflect the activities of the Group's customers or the party providing funding to the Group than those of the

Group. These include reverse annuity mortgages, finance receivables and borrowings.


3.19 Comparatives

Where necessary, comparative information has been reclassified and represented for consistency with current year.


4. USE OF ESTIMATES AND JUDGEMENTS

In preparing the financial statements in accordance with NZ IFRS, the Board and management are required to make judgements, estimates

and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results could differ

from those estimates.


Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of

future events that are believed to be reasonable under the circumstances.


COVID-19

Management have concluded that the COVID-19 overlay provisions relating to the impairment provisions for finance receivables is no longer

appropriate, but due to the uncertain economic environment, have created an economic overlay provision relating to the impairment for finance

receivables.


The COVID-19 overlay provision of $1.7m included in the finance receivables expected credit loss provision as at 31 March 2022 has been

released to profit or loss and an economic overlay provision of $2.0m has been created.


The principal areas of judgement in preparing these financial statements are set out below.


Provision for impairment on finance receivables

Significant increase in credit risk

As explained in note 3.6, ECL are measured as an allowance equal to 12 month ECL for performing assets, or lifetime ECL for those where

there has been a significant deterioration in credit quality since recognition. An asset moves to doubtful when its credit risk has increased

significantly since initial recognition. The Group presumes a significant increase in credit risk subsequent to initial recognition when contractual

60
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




payments are more than 30 days overdue. In assessing whether the credit risk of an asset has significantly increased the Group takes into

account qualitative and quantitative reasonable and supportable forward looking information.


Calculation of loss allowance

When measuring ECL the Group has used reasonable and supportable forward looking information, which is based on estimates for the future

movement of different economic drivers (i.e. unemployment rates and government stimulus) and how these drivers will affect each other.


Loss given default is an estimate of the loss arising on default. It is based on the difference between the contractual cash flows due and those

that the Group would expect to receive, taking into account cash flows from collateral and integral credit enhancements.


Probability of default constitutes a key input in measuring ECL. Probability of default is an estimate of the likelihood of default over a given

time horizon, the calculation of which includes historical data, assumptions and expectations of future conditions.


Impairment of goodwill and corporate brands

The carrying value of goodwill and corporate brands is assessed at least annually to ensure that it is not impaired. Performing this assessment

generally requires management to estimate future cash flows to be generated by the cash-generating unit, which entails making judgements,

including the identification of each cash-generating unit, the expected rate of growth of revenues, margins expected to be achieved and the

appropriate discount rate to apply when valuing future cash flows (refer note 22). A sensitivity analysis of the recoverable amounts of the

CGU’s is disclosed in note 22.


When estimating future cash flows, Management considered the impact of the current economic environment on the Group’s performance

and judgements, including the forecasting of the year-on-year movements in the operating assets of individual CGUs such as:

• for the Finance and Auto Retail CGUs, the movement in their portfolios of finance receivables and related movement in debt financing;

• for the Auto Retail CGU, the movement in inventory levels, trade payables and related movement in trade financing; and

• for the DPL Insurance CGU, the movement in deferred insurance contract premiums and acquisition costs, and solvency capital

requirements.


Liabilities arising from claims made under insurance contracts

Liabilities arising from claims made under insurance contracts are estimated based on the terms of cover provided under an insurance contract.


The estimation of the ultimate liability arising from claims made under insurance contracts is based on a number of actuarial techniques that

analyse experience, trends and other relevant factors. The estimate process involves using Group specific data, relevant industry data and

general economic data, including but not limited to, claim frequencies, average claim sizes and historical trends (refer note 35).


Unredeemed voucher liabilities

The Group's estimate of the unredeemed voucher liability is based on historic redemption patterns. Changes in the redemption pattern of

unredeemed vouchers could affect the reported value of this liability. At year end, the Group readjusted the unredeemed prepaid collection

voucher liability write off methodology based on movements in the actual redemption patterns to reflect the continued decline in the redemption

of historically issued prepaid collection vouchers. The change in accounting estimate resulted in a $0.1m (2022: $0.1m) decrease in the

unredeemed voucher liability (note 24).


Determining lease term

In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise an extension

option, or not exercise a termination option. Extension options (or periods after termination options) are only included in the lease term if the

lease is reasonably certain to be exercised. This assessment is reviewed if a significant event of significant change in circumstances occurs

which affects this assessment and that is within the Group’s control. All extension options have been considered for the calculation of the

Groups’ lease liabilities.


Valuation of investment properties

The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property.

The derecognition of finance receivables

The Group follows the guidance in NZ IFRS 9 'Financial Instruments', in transactions where substantially all the risks and rewards of ownership

of a financial asset are neither retained nor transferred. The Group derecognises the transferred asset if control over that asset is relinquished.

The rights and obligations retained in the transfer, such as servicing assets and liabilities, are recognised separately as assets and liabilities,

as appropriate. If control over the asset is retained, the Group continues to recognise the asset to the extent of its continuing involvement,

which is determined by the extent to which it remains exposed to changes in the value of the transferred asset. This determination of whether

risks and rewards of ownership of a financial asset are neither retained nor transferred requires significant judgement (refer note 3.6). Prior to

derecognition, the Group assesses whether the finance receivables qualify for derecognition using the criteria noted above.


Fair value measurement

The fair value of financial instruments that are not quoted in active markets are determined using discounted cash flow models. To the extent

practical, models use observable data however normal volatilities require management to make estimates. Changes in assumptions about

these factors could affect the reported fair values of financial instruments (refer note 11).


The fair value of financial instruments traded in active markets is based on quoted market prices at the reporting date. A market is regarded

as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory

agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. The quoted market price

used for financial assets held by the group is the current bid price. These instruments are included in Level 1.


The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives) is determined by

using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as

61
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




possible on entity specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in

level 2.


If one or more of the significant inputs is not based on observable market data, the instrument is included in Level 3. The fair value of level 3

instruments is determined by using valuation techniques based on a range of unobservable inputs. The Group establishes fair value by using

valuation techniques. These include the use of recent arm¶s length transactions, reference to other instruments that are substantially the same,

discounted cash flow analysis, and option pricing models refined to reflect the issuer¶s specific circumstances. Investments in equity

instruments that do not have a quoted market price in an active market and whose fair values cannot be reliably measured are recognised

and subsequently carried at cost.


Specific valuation techniques used to value financial instruments in each level are detailed in notes . and 21.


5. RISK MANAGEMENT

The financial condition and operating results of the Group are affected by a number of key financial and non-financial risks. Financial risks

include credit risk, liquidity risk and market risk. The non-financial risks include insurance risk, which is covered in note 3, and fair value risk

relating to the Group¶s Investment property (refer note 21).


5.1 Financial instrument by category




5.2 Credit risk

Credit risk is the risk of financial loss to the Group if a counterparty to a financial instrument fails to meet its contractual obligations, and arises

principally from the Group

s cash and cash equivalents, financial assets at fair value through profit or loss (excluding equities held in unitised

funds), trade receivables, finance receivables, reverse annuity mortgages, and other receivables.


The Group¶s cash and cash equivalents and financial assets at fair value through profit or loss (excluding equities in unitised funds) are placed

with registered banks.


Management assesses the credit quality of trade customers, taking into account their financial position, past experience and other factors.

Individual risk limits are set based on these assessments. The use of credit limits by trade customers is regularly monitored by management.

Sales to public customers are settled in cash, bank transfer or using major credit cards, mitigating the credit risk.


To manage credit on finance receivables the Group performs credit evaluations on all customers requiring advances. The approval process

considers a number of factors including: borrower¶s past performance, ability to repay, amount of money to be borrowed against the security

and the creditworthiness of the guarantorco-borrower involved.


The Group operates a lending policy with various levels of authority depending on the si]e of the loan. A lending and credit committee operates

and overdue loans are assessed on a regular basis by this body.


Risk grades categorise loans according to the degree of risk of financial loss faced and focuses management on the attendant risks. The

current risk grading framework consists of four grades reflecting varying degrees of risk of default and the availability of collateral or other

credit risk mitigation. They are as follows:

Carrying value

20232022

$’000¶000

Financial assets

Financial assets at fair value through profit or loss

Cash and cash equivalents11,84513,373

Financial assets at fair value through profit or loss66,73070,1

Amortised cost

Trade receivables7,8007,1

Finance receivables424,621422,70

2ther receivables and deferred expenses4,815,72

Reverse annuity mortgages2,9253,242

Financial assets at fair value through OCI

Derivative financial instruments5,887,414

Financial assets at fair value through 2CI23022

524,8532,30

Financial liabilities

Financial liab ilities at fair value through profit or loss

Life investment contract liabilities7,042,13

Amortised cost

2ther payables40,69332,2

%orrowings412,035412,71

Lease liabilities27,1202,20

486,89041,41

62
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023




• performing – the counterparty has a low risk of default and does not have any past due amounts greater than 30 days;

• doubtful – amount is > 30 days past due or there has been a significant increase in credit risk since initial recognition;

• in default - amount is > 90 days past due or evidence indicating the asset is credit impaired; and

• write-off – there is evidence indicating the debtor is in severe financial difficulty and the Group has no realistic prospect of recovery.



The Group implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal collateral types for

finance receivables are:

• mortgages over properties, with the maximum loan to value rate being 75%;

• mortgages over houses for reverse annuity mortgages, with a maximum loan to value ratio of 30% at inception (no new reverse annuity

mortgages have been advanced since 2009);

• charges over vehicle stock for dealer floorplans;

• chattel paper where the Group acts as a wholesale funder;

• charges over business assets such as equipment; and

• charges over motor vehicles.


For finance receivables secured by collateral, estimates of the value of collateral are assessed at the time of borrowing, and are not updated

unless the receivable is being assessed for specific impairment. The allowance for impairment includes the Group's estimate of the value of

collateral held.


For Life investment linked contracts the investments credit risk is appropriate for each particular product and the risk is borne by the policy

holder. There is no significant risk assumed by the Group.


5.3 Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its obligations associated with financial liabilities as they fall due.


The Group endeavours to maintain sufficient funds to meet its commitments based on forecasted cash flow requirements. Due to the dynamic

nature of the underlying businesses, flexibility is maintained by having diverse funding sources and adequate committed credit facilities.

Management has internal control processes and contingency plans to actively manage the lending and borrowing portfolios to ensure the net

exposure to liquidity risk is minimised. The exposure is reviewed on an on-going basis from daily procedures to monthly reporting as part of

the Group's liquidity management process.


The liquidity risk for cash flows payable on the life investment contracts liabilities that are unit linked contracts is managed by holding a pool

of readily tradable investment assets (included in financial assets at fair value through profit or loss) and deposits on call. The liability and

supporting assets have been excluded from the maturity analysis below because there is no contractual or expected maturity date for the life

investment contracts and the readily tradable investment assets offset any liquidity risk. The liquidity risk on other insurance cash flows is

managed by holding designated percentages of insurance reserves in liquid assets such as cash and cash equivalents.


The table below analyses the Group’s financial liabilities and net settled derivative financial instruments into relevant maturity groupings based

on the remaining period at reporting date to contractual maturity date. The amounts disclosed in the tables are the contractual and the expected

undiscounted cash flows. Contractual and expected amounts agree, except for borrowing where expected maturity is the facility maturity date.





0-6 months

7-12

months

13-24

months

25-60

months 60+ months Total

$’000$’000$’000$’000$’000$’000

2023

Contractual undiscounted cash flows:

Other payables40,693 - - - -40,693

Borrowings13,099 13,099 414,869 - - 441,067

Lease liabilities3,9053,5826,30410,8527,44432,087

57,697 16,681 421,17310,8527,444 513,847

Expected undiscounted cash flows:

Other payables40,693 - - - -40,693

Borrowings13,093 13,093 26,18778,560 543,021 673,954

Lease liabilities3,9053,5826,30410,8527,44432,087

57,691 16,675 32,49189,412 550,465 746,734

63
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023






5.4 Market Risk

Market risk is the risk that changes in market prices, such as interest rates, foreign exchange rates and equity prices, will affect the Group's

income or the value of its holdings of financial instruments.


5.4.1 Insurance business

For the life investment policies market risk is transferred to the policy holder. The Group earns fees on investment linked policies that are

based on the amount of assets invested and it may receive lower fees should markets fall. Asset allocation for investment linked policies is

decided by the Policy Holder.


In the other insurance business, market risk arises when there is a mismatch between the insurance policy liabilities and the assets backing

those liabilities. Refer to note 35K for insurance liabilities interest rate sensitivity. The insurance business has no significant currency and

equity risk.


5.4.2 Interest rate risk

Interest rate risk is the risk of loss to the Group arising from adverse changes in interest rates. The Group's financing activities are exposed

to interest rate risk in respect of its interest earning assets and interest bearing liabilities. Changes to interest rates can impact the Group's

financial results by affecting the interest spread earned on these assets and liabilities.


Interest rates are managed by assessing the demand for funds, new lending, expected debt repayments and maintaining a portfolio of financial

assets and liabilities, including derivative financial instruments, with a sufficient spread between the Group's lending and borrowing activities.

Exposure to interest rates is monitored by the Board of Directors on a monthly basis.


The interest rates earned on finance receivables are fixed over the term of the contract. When approving interest rates for individual loan

advances, interest rate risk is measured in accordance with the approved lending policy. The Group uses interest rate swap contracts to

convert a portion of its variable rate debt to fixed rate debt. No exchange of principal takes place. The notional principal amount of interest

rate swaps at 31 March 2023 was $200m (2022: $150m) and weighted average interest was 2.64% (2022: 1.57%). There was no hedge

ineffectiveness recognised in profit or loss during the period (2022: $nil).


The table below summarises the sensitivity of the Group’s financial assets and liabilities to interest rate risk.




0-6 months

7-12

months

13-24

months

25-60

months 60+ months Total

$’000$’000$’000$’000$’000$’000

2022

Contractual undiscounted cash flows:

Other payables32,295 - - - -32,295

Borrowings8,7415,023 390,47020,296 - 424,530

Lease liabilities3,6813,7166,85413,392 10,08437,727

44,7178,739 397,32433,688 10,084 494,552

Expected undiscounted cash flows:

Other payables32,295 - - - -32,295

Borrowings8,7415,023 10,04030,118 459,233 513,155

Lease liabilities3,6813,7166,85413,392 10,08437,727

44,7178,739 16,89443,510 469,317 583,177

Carrying amount -1% Profit -1% Equity +1% Profit +1% Equity

$’000$’000$’000$’000$’000

2023

Financial Assets

Cash and cash equivalents11,845(118)(85)11885

Financial assets at fair value through profit or loss66,730(667)(480)667480

Finance receivables424,621 (4,246) (3,057)4,2463,057

Derivative financial instruments5,887(33) (2,595)332,562

Reverse annuity mortgages2,925(29)(21)2921

Financial Liabilities

Borrowings412,0354,1202,966 (4,120) (2,966)

Total increase/(decrease)(973) (3,272)9733,239

64
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023






5.4.3 Currency risk

The Group is exposed to currency risk arising from

various currency exposures, primarily with respect to the Australian Dollars (‘AUD’) and

Japanese Yen (‘JPY’). Currency risk arises from the future commercial transactions, recognised assets and liabilities and net investment in

foreign operations.


To ensure the net exposure to EC Credit Control (Au

st) Pty Ltd, which has AUD as its functional currency, is kept to an acceptable level, the

Group has a comprehensive transfer pricing policy and converts the AUD unredeemed voucher liability (refer note 24) into a NZD liability by

selling the AUD liability to the New Zealand entity that will be providing the relevant services to settle the liability when the voucher is redeemed.


To limit its exposure to JPY, the Group hedges the

anticipated cash flows (mainly purchased inventory) when the commitment is made. All

projected purchases qualify as ‘highly probable’ forecast transactions for hedge accounting purposes.


The table below summarises the Group’s financial ex

posure to currency risk.




The table below summaries the Group’s sensitivity t

o +/- 10% foreign exchange fluctuations.




5.5 Assets and liabilities carried at fair value

:

The fair value of assets and liabilities carried at fair value as well as the methods used to calculate fair value are summarised in the table

below.


Level 1 the fair value is calculated using quoted prices in active markets.

Level 2 the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either

directly (as prices) or indirectly (derived from prices).

Level 3 the fair value is estimated using inputs for the asset or liability that are not based on observable market data.




Carrying amount -1% Profit -1% Equity +1% Profit +1% Equity

$’000$’000$’000$’000$’000

2022

Financial Assets

Cash and cash equivalents13,373(134)(96)13496

Financial assets at fair value through profit or loss70,199(702)(505)702505

Finance receivables422,870 (4,229) (3,045)4,2293,045

Derivative financial instruments5,414(47) (2,311)482,259

Reverse annuity mortgages3,242(32)(23)3223

Financial Liabilities

Borrowings412,7614,1282,972 (4,128) (2,972)

Total increase/(decrease)(1,016) (3,008)1,0172,956

20232022

in NZD'000NZ$'000NZ$'000

Net exposure to AUD997934

Net exposure to JPY867 -

In NZD'000-10% Profit -10% Equity +10% Profit +10% Equity

2023

AUD -111 -(91)

JPY206149(169)(178)

2022

AUD -104 -(85)

Level 1 Level 2 Level 3Total

$’000$’000$’000$’000

2023

Fair value assets:

Financial assets at fair value through profit or loss - insurance -7,305 -7,305

Financial assets at fair value through profit or loss - term deposits59,425 - -59,425

Investment property - -5,8005,800

Derivative financial instruments -5,887 -5,887

59,42513,1925,80078,417

65
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to the financial statements for the year ended 31 March 2023






Fair value - insurance

The financial assets in this category back life investment contract liabilities and are investments in managed funds. The fair value of the

investments in the managed funds are determined by reference to published exit prices, being the redemption price based on the market price

quoted by the fund manager, ANZ New Zealand Investments Limited (refer note 5.4.1).


Fair value - term deposits and fixed interest securities

Term deposits are recognised at fair value based on the interest rate set at inception of the term deposit (refer note 5.4.2).


Fair value - investment property

The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property.

This is a level 3 fair value measurement and the key output used in determining the consideration is the probable sales price. A change in

sales price of +/- 5% would increase/(decrease) the total fair value and profit or loss by $0.3m/($0.3m).

These financial assets are exposed to interest rate risk as disclosed above.

Derivative financial instruments

The fair value of forward exchange contracts is determined using forward exchange rates at balance date, with the resulting value discounted

to present value. The fair value of interest rate swaps is calculated as the present value of estimated future cash flows based on observable

yield curves.

Reconciliation of recurring level 3 fair value movements:


During the year there were no movements of fair value assets or liabilities between levels of the fair value hierarchy.

Level 1 Level 2 Level 3Total

$’000$’000$’000$’000

2022

Fair value assets:

Financial assets at fair value through profit or loss - insurance -8,259 -8,259

Financial assets at fair value through profit or loss - term deposits61,940 - -61,940

Investment property - -5,9505,950

Derivative financial instruments -5,414 -5,414

61,94013,6735,95081,563

Assets

20232022

$'000$'000

Opening balance5,9505,950

Revaluation at reporting date - investment property(150) -

Closing balance5,8005,950

66
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

6. SEGMENTAL INFORMATION

6.1 Description of segments

Five reportable segments have been identified as follows:

Auto retail:remarketing (motor vehicles, trucks, heavy machinery and commercial goods) and purchasing goods for sale.

Finance:provides asset based finance to consumers and SME's.

Insurance:marketing and administration of a range of life and consumer insurance products.

Credit management:

Corporate & other: corporate centre.

6.2 Operating segments

Revenue

Revenue Revenue

TotalInter-fromTotalInter-from

segmentsegmentexternalsegmentsegmentexternal

revenue

revenue

customersrevenue

revenue

customers

2023

2023

2023

202220222022

$’000$’000$’000

$’000$’000$’000

Auto retail283,354(5,189)278,165249,236(6,707)242,529

Finance58,634-58,63451,898-51,898

Insurance45,282(1,717)43,56543,269(2,897)40,372

Credit management9,259(36)9,2239,671-9,671

Corporate & other48-4846-46

396,577(6,942)389,635354,120(9,604)344,516

Operating profit2023

2022

$’000

$’000

Auto retail24,98519,447

Finance14,95617,987

Insurance12,58811,580

Credit management2,8653,033

Corporate & other

(9,850)(8,927)

Profit/(loss) before taxation

45,54543,120

Income tax

(12,979)(11,839)

Net profit attributable to shareholders32,56631,281

Management has determined the operating segments based on the components of Turners Automotive Group Limited and its subsidiaries (the

Group) that engage in business activities, which have discrete financial information available and whose operating results are regularly reviewed by

the Group's chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors. The Board of

Directors makes decisions about how resources are allocated to the segments and assesses their performance. Geographically the Group's

business activities are located in New Zealand and Australia.

Revenue from external customers reported to the Board of Directors is measured on the same basis as revenue reported in the profit or loss. Inter-

segment transactions are done on an arms length basis. The Group has no customers representing 10% or more of the Group's revenues.

collection services, credit management and debt recovery services to the corporate and SME sectors. Geographically the

collections services segment business activities are located in New Zealand and Australia.

67
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

2023

2022

2023

2022

$’000

$’000

$’000

$’000

$’000

$’000

Auto retail225199(2,349)(1,531)(9,141)(8,126)

Finance51,50844,782(13,281)(6,322)(725)(842)

Insurance2,1381,020(61)(72)(1,211)(1,240)

Credit management41(11)(21)(258)(330)

Corporate & other201(4,261)(2,994)(143)(164)

53,89546,003(19,963)(10,940)(11,478)(10,702)

Eliminations

(30)

(8)308--

53,86545,995(19,933)(10,932)(11,478)(10,702)

Other material non-cash items

2023

2022

$'000

$'000

Auto retail - gain on modification of a lease-60

Auto retail - impairment provisions33151

Finance - impairment provisions(3,741)(3,135)

Insurance - reverse annuity mortgage interest287 294

Segment assets and liabilities

2023

2022

2023

2022

$’000

$’000

$’000

$’000

Auto retail155,850116,43873,68966,679

Finance453,869451,504344,786353,313

Insurance136,023139,09176,86675,544

Credit management34,03531,5143,9433,476

Corporate & other238,577187,74984,61876,181

1,018,354926,296583,902575,193

Eliminations(166,414)(100,603)(4,211)(1,897)

851,940825,693579,691573,296

Acquisition of property, plant & equipment, intangible assets and other non-current assets

2023

2022

$’000

$’000

Auto retail42,92715,173

Finance862469

Insurance227394

Credit management2183

Corporate & other1402

44,17716,121

Eliminations--

44,17716,121

Other

AssetsLiabilities

Revenue/(expenses)

Depreciation and

amortisation expenseInterest expenseInterest revenue

68
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

7. PROFIT BEFORE TAX

2023

2022

Notes$’000

$’000

Revenue from continuing operations includes:

Interest income

Bank accounts, short term deposits and investments

2,026

761

Finance receivables

51,552

44,940

Reverse annuity mortgages

287

294

Total interest income53,865

45,995

Operating revenue

Sales of goods

205,916

182,435

Commission and other sales revenue

74,980

58,962

Loan fee income

2,988

3,659

Insurance and life investment contract income

38,514

38,149

Collection income

9,204

9,519

Bad debts recovered

1,832

1,147

Other revenue

1,728

2,163

Total operating revenue335,162

296,034

Revenue from continuing operations389,027

342,029

Other income comprises:

Gain on sale of investments

-

502

Dividend income

5

45

Gain on sale of property, plant and equipment

378

270

Gain on modification of a lease

-

60

Government wage subsidies

100

1,580

Other

125

30

608

2,487

Revenue from contracts with customers

Over time

Auto retail

Commission and other sales revenue

29,110

24,700

At a point in time

Auto retail

Sales of goods

205,916

182,435

Auction commissions

41,168

31,116

Credit management

Collection income

8,741

9,424

Voucher income

500

95

Insurance

Motor vehicle insurance commissions

1,199

1,012

Interest expense

Bank borrowings and other

19,933

10,171

Bonds

-

761

Total interest expense19,933

10,932

Movement in impairment provisions

Provisions for:

Specific impaired finance receivables

14(446)(337)

Collective impairment provision for finance receivables

142,7842,264

Movement in COVID-19 overlay

14

(1,682)

271

Movement in economic overlay provision

14

1,965

-

Collective impairment on reverse annuity mortgages

173240

Finance receivables bad debts written off

1,087786

Movement

3,7403,024

69
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

$’000

$’000

Net operating profit includes the following specific expenses

Depreciation

- Buildings

299

225

- Plant, equipment & motor vehicles

1,118

757

- Leasehold improvements, furniture, fittings & office equipment

1,075

1,132

- Computer equipment

1,274

1,068

- Signs & flags

198

153

Intangible amortisation

Amortisation of software

1,099

1,536

Amortisation of customer relationships

520

520

Amortisation of right-of-use asset

5,895

5,311

11,478

10,702

Tax advisory fees

223

217

Donations

10

27

Directors’ fees

632

679

Post-employment benefits

1,612

1,359

Loss on sale of property, plant and equipment

75

240

Fees paid to auditor

Baker Tilly Staples Rodway Auckland (auditor of the Group)

Audit of financial statements

Audit of annual financial statements

479

467

Other services

Other assurance services

- Audit of DPL Insurance Limited solvency return

11

11

- Agreed Upon Procedures in relation to the EC Credit Control Limited trust account

7

7

Total other services

18

18

Total fees paid to Baker Tilly Staples Rodway Auckland

497

485

8. TAXATION

2023

2022

$’000

$’000

Net operating profit before taxation

45,54543,120

Income tax expense at prevailing rates (NZ: 28%; Aust: 30%)

(12,758)

(12,074)

Tax impact of income not subject to tax

284

492

Tax impact of expenses not deductible for tax purposes

(502)

(174)

(Over)/under provision in prior years

(3)

(83)

Taxation (expense)/benefit(12,979)

(11,839)

Comprising:

Current

(12,939)

(10,534)

Deferred

120

(1,888)

Under provision in prior years

(160)

583

(12,979)

(11,839)

70
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

9. EARNINGS PER SHARE

Basic earnings per share

2023

2022

Profit for the year ($'000)

32,566

31,281

Weighted average number of ordinary shares at 31 March

86,518,327

85,968,563

Basic earnings per share (cents per share)

37.64

36.39

2023

2022

Weighted number of shares

Opening balance

86,069,248

85,544,248

Shares issued for staff options

385,479

424,315

Shares issued for employee share scheme

63,599

-

86,518,32785,968,563

Diluted earnings per share

2023

2022

$’000

$’000

Continuing operations

32,56631,281

Add: Long term incentive expense related to options

265359

Profit for the year

32,83131,640

Weighted number of ordinary shares (diluted)

Weighted average number of shares (basic)

86,518,327

85,968,563

Effect of the exercise of options

467,052

841,642

Weighted average number of shares (diluted)

86,985,37986,810,205

Diluted earnings per share (cents per share)37.7436.45

10. CASH AND CASH EQUIVALENTS

2023

2022

$’000

$’000

The carrying value of cash and cash equivalents are denominated in the following currencies:

Australian dollars

136227

New Zealand dollars

11,70913,146

11,84513,373

The calculation of basic earnings per share at 31 March was based on the profit attributable to ordinary shareholders and weighted average

number of ordinary shares outstanding, as follows:

The calculation of diluted earnings per share at 31 March was based on the diluted profit attributable to shareholders and a diluted weighted

average number of ordinary shares outstanding as follows:

The Group's insurance business is required to comply with the solvency standards for licensed insurers issued by the Reserve Bank of New

Zealand. The solvency standards specify the level of assets the insurance business is required to hold in order to meet solvency

requirements, consequently all cash and cash equivalents and term deposits, disclosed in financial assets through profit or loss, held in the

insurance business may not be available for use by the wider Group. DPL Insurance's cash and cash equivalents at 31 March 2023 were

$2.0m (2022: $1.5m).

Cash and cash equivalents at 31 March 2023 of $4.3m (2022: $3.4m) belong to the Turners Marque Warehouse Trust 1 and are not all

available to the Group (refer note 14).

71
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

11. FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS

2023

2022

$’000

$’000

Insurance:

Investments in unitised funds

7,305

8,259

Term deposits

59,350

61,865

Other:

Deposits

75

75

Total66,730

70,199

Investments in unitised funds comprise:

New Zealand and overseas equities

3,102

3,539

Fixed Interest securities

1,678

1,391

Cash - deposits

933

1,278

New Zealand and overseas property securities

1,592

2,051

Total7,305

8,259

Investments with external investment managers

ANZ New Zealand Investments Limited - Unitised Funds

7,305

8,259

Interest rate and currency risk

Credit risk

Refer to note 5 for more information on the risk management policies of the Group.

12. TRADE RECEIVABLES

2023

2022

$’000

$’000

Performing5,6916,920

Doubtful2,4711,032

In default47107

8,2098,059

Impairment provision(409)(478)

Net trade receivables7,8007,581

Trade receivables are a current asset, with terms of trade usually 30 days or less.

The carrying amounts of the financial assets at fair value through profit or loss are denominated in NZD.

All term deposits held in the insurance business may not be available for use by the wider Group (refer note 10). DPL Insurance's term

deposits at 31 March 2023 were $59.4m (2022: $61.9m). Investments in unitised funds, disclosed in Financial assets through profit or loss,

underwrite the Life investment policies and are not available for use by the wider Group.

A summarised analysis of the sensitivity of financial assets at fair value through profit or loss, excluding investments in unitised funds (as

market risk on unitised funds is transferred to the policy holder), to interest rate risk and currency risk can be found in note 5.4.

The maximum exposure to credit risk from financial assets at fair value through profit or loss at reporting date, excluding investments in

unitised funds, is the carrying value. The financial assets in this category, excluding equity investments, are invested in term deposits with

banks. For Life investment linked contracts (investment in unitised funds) the investments credit risk is borne by the policy holder, there is no

significant credit risk assumed by the Group.

72
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Impaired receivables

20232022

$’000

$’000

The age of doubtful trade receivables is as follows:

Past due up to 30 days2,016854

Past due 30 – 60 days33575

Past due 60 – 90 days1001

Past due 90+ days20102

2,4711,032

Movement in the impairment provision:

Opening balance478338

Impairment charge/(release) included in other operating expenses(57)140

Amounts written off(12)-

409478

The carrying amounts of the Group's trade receivables are denominated in the following currencies:

Australian dollars318321

New Zealand dollars7,4827,260

7,8007,581

Currency risk

Fair value and credit risk

Refer to note 5 for more information on the risk management policies of the Group.

13. INVENTORY

2023

2022

$’000

$’000

Motor vehicles27,72633,658

Less provision for stock obsolescence(1,669)(1,678)

26,05731,980

Inventories are a current asset.

Movement in provisions for stock obsolescence

Opening balance1,6781,687

Movement (included in Cost of goods sold)(9)(9)

Closing balance1,6691,678

If a trade receivable falls overdue and the Group is unable to enter into an arrangement to recover the amount owed then the receivable is

classified as impaired.

Due to the short-term nature of trade receivables, their carrying value is assumed to approximate their fair value. The maximum exposure to

credit risk from trade receivables at the reporting date is the carrying amount of trade receivables. Credit risk is concentrated predominantly in

New Zealand within the motor trade sector and private household sector, there is no concentration of credit risk on any individual customer.

A summarised analysis of the sensitivity of financial assets included in trade receivables to currency risk can be found in note 5.4.

The Group recognises lifetime expected credit loss for trade receivables. The expected credit loss rate is 5.0% (2022: 5.9%). Amounts

charged to the impairment provision are generally written off when there is no expectation of recovering additional cash.

73
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

14. FINANCE RECEIVABLES

2023

2022

$’000

$’000

Commercial loans

84,126

82,688

Consumer loans

335,037

334,455

Property development & investment loans2,8513,959

Gross finance receivables

422,014421,102

Deferred fee revenue and commission expenses

11,276

12,788

Specific impairment provision

(774)

(1,632)

Collective impairment provision

(5,930)

(7,706)

COVID-19 impairment provision

-

(1,682)

Economic overlay provision

(1,965)

-

424,621

422,870

Current

137,142

168,329

Non-current

287,479

254,541

424,621

422,870

Gross financial receivables are summarised as follows:

Performing

416,694

412,482

Doubtful

2,562

1,163

In default

2,758

7,457

422,014

421,102

Movement in receivables subject to specific impairment assessment

Opening balance

2,898

3,164

Additions

1,545

1,447

Amounts recovered

(1,309)

(1,241)

Amounts written off

(1,305)

(472)

1,829

2,898

The aging of loans specifically assessed are as follows:

Past due up to 30 days

1,034

1,740

Past due 30 – 60 days

156

94

Past due 60 – 90 days

89

-

In default

550

1,064

1,829

2,898

31 March 2023Gross Collective

Expectedfinance impairment

loss rate receivablesprovision

%$’000$’000

Current

0.85409,9493,503

Past due up to 30 days

6.885,712393

Past due 30 – 60 days

14.291,813259

Past due 60 – 90 days

27.63503139

In default

74.092,2081,636

420,1855,930

The following table details the risk profile of the Group's provision matrix for finance receivables collectively assessed for impairment. As the

Group's historical credit loss experience does not show significantly different loss patterns for different customer segments, the provision for

loss allowance based on past due status is not further distinguished between the Group's different customer base.

74
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

31 March 2022GrossCollective

Expectedfinance impairment

loss rate receivablesprovision

%$’000$’000

Current

0.76409,031

3,113

Past due up to 30 days

7.533,453

260

Past due 30 – 60 days

20.08787

158

Past due 60 – 90 days

32.61371

121

In default

88.864,562

4,054

418,204

7,706

2023

2022

$’000

$’000

Movement in the impairment provisions:

Specific impairment provision

Opening balance1,6322,376

Impairment charge/(release) through profit or loss446(337)

Amounts written off(1,304)(407)

7741,632

Collective impairment provision

Opening balance7,70613,403

Impairment charge/(release) through profit or loss2,7842,264

Amounts written off(4,560)(7,961)

5,9307,706

COVID-19 impairment provision

Opening balance1,6821,411

Impairment charge/(release) through profit or loss

(1,682)

271

-1,682

Economic overlay provision

Impairment charge/(release) through profit or loss1,965-

1,965-

Total impairment provision8,66911,020

Interest rate and foreign exchange risk

A summarised analysis of the sensitivity of finance receivables to interest rate risk can be found in note 5.4.2.

The Group's finance receivables are all denominated in NZD.

Fair value and credit risk

CarryingFairCarryingFair

amountvalueamountvalue

20232023

20222022

$’000$’000

$’000$’000

Finance receivables424,621425,900422,870421,403

The fair values are based on cash flows discounted using a weighted average interest rate of 11.81% (2022: 11.23%).

Refer to note 5 for more information on the risk management policies of the Group.

The maximum exposure to credit risk is represented by the carrying amount of finance receivables which is net of any provision for

impairment. The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing

to meet their contractual obligation.

If the ECL rates on performing financial receivables increased/(decreased) by 1%, the loss allowance on receivables would be $4.2m

higher/($3.6m lower) (2022: $4.1m higher/($3.1m lower)).

75
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Securitisation

15. OTHER RECEIVABLES, DEFERRED EXPENSES AND CONTRACT ASSETS

2023

2022

$’000

$’000

Other receivables and prepayments

2,809

4,088

Insurance deferred acquisition costs

2,051

2,081

Contract assets

- Amount relating to services rendered not yet invoiced

3,239

3,072

- Contract fulfilment costs

172

99

8,271

9,340

Current

6,587

7,988

Non-current

1,684

1,352

8,271

9,340

Carrying amount of financial assets included in other receivables

4,815

5,726

Expected credit losses on contract assets and other receivables is 0%.

Fair value and credit risk

Refer to note 5 for more information on the risk management policies of the Group.

2023

2022

$’000

$’000

Investment in Carly Holdings Limited (formerly Collaborate Corporation Limited)230225

Movements in carrying amounts

Opening balance

225570

Additions

96 -

Net change in fair value recognised in OCI

(91)(345)

Closing balance230225

The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The

Turners Marque Warehouse Trust 1 (the Trust). Under the facility, BNZ provide funding to the Trust secured by finance receivables sold to the

Trust from the finance segment. The facility is for a 1 year term that will be renewed annually. The facility is for $316m.

The Trust is a special purpose entity set up solely for the purpose of purchasing finance receivables from the finance segment with the BNZ

funding up to 85% (2022: 92%) of the purchase price with the balance funded by sub-ordinated notes from the Group. The New Zealand

Guardian Trust Company Limited has been appointed Trustee for the Trust and NZGT Security Trustee Limited as the security trustee. The

Company is the sole beneficiary.

The Group has the power over the Trust, exposure, and rights, to variable returns from its involvement with the Trust and the ability to use its

power over the Trust to affect the amount of the Group's returns from the Trust. Consequently the Group controls the Trust and has

consolidated the Trust into the Group financial statements.

The carrying value of these receivables is assumed to approximate their fair value. The maximum exposure to credit risk at the reporting date

is the fair value of the financial assets included in other receivables. There is no concentration of credit risk to any individual customer or

sector.

The Group retains substantially all the risks and rewards relating to the finance receivables sold and therefore the finance receivables do not

qualify for derecognition and remain on the Group's consolidated statement of financial position.

During the financial year $215.5m finance receivables were sold to the Trust (2022: $247.1m). As at 31 March 2023 the carrying value of

finance receivables in the Trust was $314.4m (2022: $329.9m).

16. FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (OCI)

76
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

17. 5(9(56( ANN8IT< MO5TGAG(6

2023

2022

$’000

$’000

Reverse annuity mortgages

3,107

3,392

Provision for impairment

(182)

(150)

2,925

3,242

Current

350

332

Non-current

2,575

2,910

2,925

3,242

Movement in provisions for impairment

Opening balance150110

Impairment charge/(release) through profit or loss3240

Closing balance182150

Interest rate

A summarised analysis of the sensitivity of reverse annuity mortgages to interest rate risk can be found in note 5.4.2.

The Group's reverse mortgage annuities are all denominated in NZD.

Fair value and credit risk

CarryingFairCarryingFair

amountvalueamountvalue

20232023

20222022

$’000$’000

$’000$’000

Reverse annuity mortgages2,9253,2893,2423,885

18. IN9(6TM(NT IN 68%6I'IA5I(6

2023

2022

6ubsidiary

Carly NZ Limited

Vehicle subscription services100.0100.0%

DPL Insurance Limited Insurance100.0100.0%

EC Credit Control (Aust) Pty Limited

Collection services100.0100.0%

EC Credit Control (NZ) Limited

Collection services100.0100.0%

Estate Management Services Limited

Collection services100.0

100.0%

Oxford Finance LimitedFinance100.0100.0%

Payment Management Services Limited

Collection services100.0100.0%

Turners Finance Limited

Finance100.0100.0%

Turners Fleet Limited

Vehicle and commercial goods trade100.0100.0%

Turners Group NZ Limited

Auctions100.0100.0%

Turners Property Holdings Limited

Property100.0100.0%

Turners Staff Share Plan Trustees Limited Trustee100.0100.0%

The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The

Turners Marque Warehouse Trust 1 (the Trust). The Group has the power over the Trust, exposure, or rights, to variable returns from its

involvement with the Trust and the ability to use its power over the Trust to affect the amount of the Group's returns from the Trust.

Consequently the Group controls the Trust and has consolidated the Trusts into the Group financial statements.

The maximum exposure to credit risk is represented by the carrying amount of reverse annuity mortgages which is net of any provision for

impairment. The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing

to meet their contractual obligation. All reverse annuity mortgages are secured by residential property in New Zealand.

Ownership

Interest Held

All subsidiaries have a balance date of 31 March and, with the exception of EC Credit Control (Aust) Pty Limited (incorporated in Australia), all

subsidiaries are incorporated in New Zealand.

The fair value of reverse annuity mortgages is estimated using a discounted cash flow model based on a current market interest rate for

similar products after making allowances for impairment.

77
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

19. PROPERTY, PLANT AND EQUIPMENT

Land & buildings


Plant, equipment

& motor vehicles

Leasehold

improvements,

furniture, fittings

& office

equipment

Computer

equipment Signs & flagsTotal

$’000$’000$’000$’000$’000$’000

2023

At cost

58,2835,6357,3874,93598377,223

Accumulated depreciation

(538)(2,545)(3,560)(2,522)(489)(9,654)

Opening carrying amount

57,7453,0903,8272,41349467,569

Additions

34,6765,4241,8361,24516543,346

(11)(844)(76)(24)(3)(958)

Depreciation

(299)(1,118)(1,075)(1,274)(198)(3,964)

Closing carrying amount

92,1116,5524,5122,360458105,993

At cost

92,9489,4548,6705,808995117,875

Accumulated depreciation

(837)(2,902)(4,158)(3,448)(537)(11,882)

Closing carrying amount

92,1116,5524,5122,360458105,993

WIP included above

739-1480281,248

2022

At cost51,3474,6017,5444,8881,08569,465

Accumulated depreciation(313)(2,470)(3,237)(2,611)(576)(9,207)

Opening carrying amount51,0342,1314,3072,27750960,258

Additions6,9171,9288221,38315611,206

19(212)(170)(179)(18)(560)

Depreciation(225)(757)(1,132)(1,068)(153)(3,335)

Closing carrying amount57,7453,0903,8272,41349467,569

At cost58,2835,6357,3874,93598377,223

Accumulated depreciation(538)(2,545)(3,560)(2,522)(489)(9,654)

Closing carrying amount57,7453,0903,8272,41349467,569

WIP included above43251244386-1,113

20. RIGHT-OF-USE ASSETS

2023

2022

$’000

$’000

Properties

22,184

23,492

Equipment

42

5

22,226

23,497

Opening balance

23,497

23,559

Additions

2,344

3,706

Modifications and reassessments

2,280

1,543

Depreciation

(5,895)

(5,311)

Closing carrying amount

22,226

23,497

During the year the Group had no gains from modification of leases (2022: $0.06m).

Disposals

Disposals

78
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

21. INVESTMENT PROPERTY

2023

2022

$’000

$’000

Investment property5,8005,950

Movements in carrying amounts

Opening balance

5,9505,950

Net change in fair value

(150) -

Closing balance5,8005,950

22. INTANGIBLE ASSETS

2023

2022

$’000

$’000

Brand

Carrying amount67,100

67,100

Goodwill

Opening carrying amount at cost

92,517

92,509

Foreign exchange adjustment

2

8

Closing carrying amount

92,519

92,517

Software

At cost

6,430

6,857

Accumulated amortisation

(4,580)

(3,938)

Opening carrying amount

1,850

2,919

Additions

731

701

Disposals

(11)

(234)

Amortisation

(1,099)

(1,536)

Closing carrying amount

1,471

1,850

At cost

6,992

6,430

Accumulated amortisation

(5,521)

(4,580)

Closing carrying amount

1,471

1,850

The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property.

The investment property is 26.8 hectares of residentially zoned land at Sanctuary Hill, 358 Worsleys Road, Christchurch.

79
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

$’000

$’000

Corporate relationships

At cost

6,510

6,510

Accumulated amortisation

(3,524)

(3,004)

Opening carrying amount

2,986

3,506

Amortisation

(520)

(520)

Closing carrying amount

2,466

2,986

At cost

6,510

6,510

Accumulated amortisation and impairment provision

(4,044)

(3,524)

Closing carrying amount

2,466

2,986

Total intangible assets carrying amount

163,556

164,453

WIP included in software

252

186

Impairment testing for cash-generating units (CGU) containing brands and goodwill

2023

2022

$’000

$’000

Goodwill

Allocated to the insurance CGU/segment 12,77712,777

Allocated to collection services CGU/segment23,98323,981

Allocated to the finance CGU/segment9,2729,272

Allocated to the auto retail CGU/segment46,48746,487

92,519

92,517

Brand

Allocated to the insurance CGU/segment

21,500

21,500

Allocated to the auto retail CGU/segment

45,600

45,600

67,100

67,100

Key assumptions:

2023 Forecast cash flow growth rates (%)

Year 2Year 3Year 4Year 5

Auto retail CGU (weighted average cost of capital)

50.73.37.03.0

Insurance CGU (cost of equity)

(12.5)4.07.98.9

Finance CGU (cost of equity)

307.923.437.817.6

Collection services CGU (weighted average cost of capital)

32.129.124.624.0

2022 Forecast cash flow growth rates (%)Year 2Year 3Year 4Year 5

Auto retail CGU (weighted average cost of capital)12.810.09.28.8

Insurance CGU (cost of equity)(4.5)5.814.724.8

Finance CGU (cost of equity)(30.4)11.75.13.3

Collection services CGU (weighted average cost of capital)32.021.314.811.9

Sales, price and operating cost assumptions where based on the Board's best estimate of the range of economic conditions the CGUs are likely

to experience during the forecast period. The forecasts for each CGU covering a period of a minimum of 5 years. Annual capital expenditure, the

expected cash costs in CGUs, was based on historical experience and planned expenditure.

The amortisation and impairment charges are recognised in other operating expenses in profit or loss.

The aggregate carrying amounts of brands and goodwill allocated to the cash generating units are outlined below. Goodwill primarily relates to

growth expectations, expected future profitability and the substantial skill and expertise of the work force of the cash generating unit. Management

have assessed that there is no foreseeable limit to the period of time over which the goodwill and brand is expected to generate net cash inflows

for the Group, and as such goodwill and brand have been assessed as having an indefinite useful life.

The recoverable amount of all CGUs has been determined based on value-in-use calculations. These calculations use pre-tax cash flow

projections based on financial budgets approved by the Board covering at least a five-year period. Cash flows beyond the projected period are

extrapolated using the estimated long term growth rates stated below. The cash flows for the Auto retail and Collection services CGUs are free

cash flows to the firm, while the Insurance and Finance CGU is free cash flows to equity. For each of the CGUs with goodwill and brand the key

assumptions, long term growth rate and discount rate used in the value-in-use calculations are as follows:

80
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

Long-term growth rate

2.05%

2.25%

Pre-tax discount rate

Auto retail CGU (weighted average cost of capital)

12.60%

13.10%

12.80%

13.80%

Finance CGU (cost of equity)

17.60%

18.70%

Collection services CGU (weighted average cost of capital)

17.60%

15.60%

2023

2022

Auto retail CGU

1.00%

1.10%

Insurance CGU

1.00%

1.10%

Finance CGU

1.00%

1.20%

Collection services CGU

1.00%

1.10%

23. OTHER PAYABLES

2023

2022

$’000

$’000

Accounts payable

24,743

23,559

Employee entitlements (short term)

5,485

5,408

Employee entitlements (long term)

376

348

Dividend payable

-

5,192

Other payables and accruals

25,404

15,596

56,008

50,103

Carrying value of financial liabilities in other payables

40,693

32,295

The carrying amounts of the Group's financial liabilities in other payables are denominated in the following currencies:

Japanese Yen

867

1,644

Australian dollars

166

61

New Zealand dollars

39,660

30,590

40,693

32,295

Currency risk

Fair value

A summarised analysis of the sensitivity of financial liabilities included in other payables to currency risk can be found in note 5.4.3.

In assessing the impairment of the goodwill and brand value in the CGUs, a sensitivity analysis for reasonably possible changes in key

assumptions was performed. This included increasing and reducing the terminal growth rate by 0.25% (2022: 0.25%) and increasing and

decreasing the discount rate as follows:

These reasonably possible changes in rates did not cause any impairment in the CGUs.

The long term growth rate is the weighted average growth rate used to extrapolate cash flows beyond the forecast period and is based on the

current implied inflation rates and does not exceed the long-term average growth rate for the products, industries, or country or countries in which

the CGUs operate. The discount rates were established by taking into account the specific attributes and size of the CGUs.

Due to the short-term nature of the financial liabilities in other payables, their carrying value is assumed to approximate their fair value.

Insurance CGU (cost of equity)

81
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

24. CONTRACT LIABILITIES

2023

2022

$’000

$’000

Unredeemed debt and PPSR voucher liability

1,339

1,635

Motor vehicle insurance rebate liability

223

213

1,562

1,848

Movement in contract liabilities

Unredeemed debt and PPSR voucher liability

Opening balance

1,635

2,110

Charge/(release) to profit or loss

(296)

(475)

1,339

1,635

Motor vehicle insurance rebate liability

Opening balance

213

203

Additions

10

10

223

213

25. DEFERRED TAXATION

2023

2022

$’000

$’000

Opening balance13,19111,297

Translation difference66

Charge to profit or loss(120)1,888

Closing balance13,07713,191

2023

2022

$’000

$’000

The charge to profit or loss is attributable to the following items:

Corporate relationships(146)(37)

Loan impairment provision6341,515

Insurance deductible reserves16873

Property, plant and equipment(15)555

Lease liability305151

Right of use asset(356)(17)

Provisions and accruals(710)(352)

(120)1,888

Deferred tax (assets)/liabilities to be recovered after more than 12 months14,68114,665

Deferred tax (assets)/liabilities to be recovered within 12 months(1,604)(1,474)

Closing balance13,07713,191

The deferred tax asset/liabilities have been recognised at 28%, the tax rate at which it is expected to reverse.

Deferred tax relates to the following:

Deferred tax assets:

Loan impairment provision3,0083,642

Lease liability7,5937,898

Provisions and accruals3,0772,379

Insurance reserves272440

Total deferred tax asset13,95014,359

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset assets against liabilities and when the

deferred income taxes relate to the same fiscal authority. The movement on the deferred tax account is as follows:

82
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

$’000

$’000

Deferred tax liabilities:

Brand18,78818,788

Customer relationships691837

Right of use asset6,2246,580

Deferred expenses and accruals1,3241,345

27,02727,550

Net deferred tax liabilities

13,077

13,191

Imputation credit memorandum account

Opening balance21,64720,033

Income tax payments/(refunds received)16,3809,472

Imputation credits utilised(5,049)(7,858)

Closing balance32,97821,647

Policy holder tax losses

26. BORRO:ING6

2023

2022

$’000

$’000

Secured bank borrowings

412,035

412,588

Deferred borrowing costs

-

-

412,035

412,588

Non-bank borrowings

Motor Trade Finance-173

Total borrowings412,035412,761

Current

-

3,724

Non-current

412,035

409,037

412,035412,761

6ecured EanN Eorrowings

In March 2023 the Group has a syndicated funding facility, including a 1 year working capital facility, with the Bank of New Zealand and ASB Bank,

a self liquidating trade finance facility and three year term facility with ASB Bank and a securitisation facility with the Bank of New Zealand.

The bank borrowings, are secured by a first-ranking general security agreement over the assets of the Company and its subsidiaries, excluding

DPL Insurance Limited, Turners Finance Limited and EC Credit (Aust.) Limited. Current interest rates on the bank borrowings are variable and

average 6.71% (2022: 2.74%). The Group's securitisation financing arrangement with the Bank of New Zealand as described in note 14.

The policy holder tax losses carried forward at 31 March 2023 are $4,692,000 (2022: $4,723,000). The policy holder tax losses are only available

to be offset against future policy holder income.

83
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

BorroZinJ covenants

Foreign currency risk

All the Group's borrowings are in NZD.

Fair value

CarryingFairCarryingFair

amountvalueamountvalue

20232023

20222022

$’000$’000

$’000$’000

Borrowings412,035406,127412,761407,347

2023

2022

$’000

$’000

Contractual repricing dates

1 year or less



3,724

Over 1 to 2 years

322,035

389,037

Over 2 to 5 years

90,000

20,000

412,035

412,761

27. LEASE LIABILITIES

2023

2022

$’000

$’000

Lease liabilities27,12028,209

Current

6,130

2,358

Non-current

20,990

25,851

27,120

28,209

2023

2022

$’000

$’000

Australian dollars3095

New Zealand dollars27,09028,114

27,12028,209

Interest expense in profit or loss1,2841,774

28. S+ARE CA3ITAL

2023

2022

NumEer of ordinary shares

Opening balance

86,069,248

85,544,248

Shares issued for staff options

525,000

525,000

Shares issued for employee share scheme

105,999

-

Total issued and authorised capital86,700,247

86,069,248

The Group has complied with all borrowing covenants in both the current and prior financial year.

The fair values are based on cash flows discounted using a weighted average borrowing rate of 4.97% (2022: 2.31%). The fair value of borrowings

considers the impact of interest rate swaps as referred to in note 5.4.2.

The carrying amounts of the lease liabilities are denominated in the following currencies:

Lease liabilities have incremental borrowing rates of 4.16% to 7.07% (2022: 2.87% to 7.07%), with maturities up to 10 years (2022: up to 11 years).

4 new leases were entered into during the year (2022:3) and 6 leases were modified or cancelled during the year (2022: 4).

84
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

2023

2022

$'000

$'000

Dollar value of ordinary shares

Opening balance

205,482

204,297

Shares issued for staff options

1,208

1,192

Shares issued for employee share scheme

401

-

Share issue costs

(15)

(7)

Total issued capital207,076

205,482

Capital management

29. SHARE OPTIONS

The Group’s capital consists of share capital, share option reserve, translation reserve, cash flow reserve and retained earnings. The Board seeks

to maintain a balance between the higher returns that might be possible with higher levels of borrowing and the advantages and security afforded

by a sound capital position. The allocation of capital between its specific business operations and activities is, to a large extent, driven by

optimisation of the return on the capital allocated. The process of allocating capital to specific operations and activities is undertaken

independently of those responsible for the operation. The Group’s strategies in respect of capital management and allocation are reviewed

regularly by the Board of Directors.

Ordinary shares are fully paid with no par value. All ordinary shares have equal voting rights and share equally in dividends and surplus on winding

up.

The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.31 per option. The significant inputs in

the model were, the share price at grant date of $2.19, the exercise price of $2.00, volatility of 27.5%, an expected exercise date for all tranches of,

80% at vesting date and 20% at expiration date and an annual risk free rate between 0.24% - 0.63%. Volatility is measured as the standard

deviation of changes in the Company's share price over a 12 month period.

In July 2020, the Board approved the grant of 2,300,000 options to Senior Executives of the Group at an exercise price of $2.00 under the Group's

Share Option Plan. The grant is split into four tranches of 575,000 options with the following vesting dates; 1 June 2021, 1 June 2022, 1 June 2023

and 1 June 2024. Each tranche expires two year after the vesting date. During the year ended 31 March 2021, 200,000 options were cancelled. In

June 2022, 525,000 (June 2021: 525,000) options were exercised.

The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.67 per option. The significant inputs in

the model were, the share price at grant date of $4.44, the exercise price of $4.20, volatility of 30.0%, an expected exercise date for all tranches of,

80% at vesting date and 20% at expiration date and an annual risk free rate between 1.06% - 1.72%. Volatility is measured as the standard

deviation of changes in the Company's share price over a 12 month period.

If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or any applicable

subsidiary, the participant’s options which have reached their vesting date, together with any other options as may be nominated at the discretion

of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy, permanent disablement or death of a

participant), may be exercised within a period of 60 days (following which they will lapse) and the participant's other Options will lapse immediately.

During the financial year 1,390,000 options granted to Senior Executives of the Group at an exercise price of $4.20 under the Group's Share

Option Plan in December 2021 were cancelled. The grant was split into four tranches of 347,500 options with the following vesting dates; 30

November 2022, 30 November 2023, 30 November 2024 and 30 November 2025. Each tranche expires two year after the vesting date.

The share based payment for the current financial year is $265,000 (2022: $359,000).

The Group's funding covenants include minimum equity ratios. There have been no breaches of covenants. In addition to the above, the life

insurance company is required to retain equity for solvency purposes, refer note 35G.

85
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Movement in the number of share options outstanding and their related weighted average exercise prices are as follows:

Weighted

average

Weighted

average

exerciseexercise

priceOptionspriceOptions

20232023

20222022

$000

s

$000's

Opening balance

2.002,965

2.002,100

Granted



4.201,390

Exercised

2.00(525)

2.00(525)

Cancelled

4.20(1,390)

--

Closing balance

2.001,050

3.032,965

Share options outstanding at balance sheet have the following expiry dates and exercise prices:

ExerciseOptionsOptions

price

2023

2022

E[piry date

$

000

s

000's

31 May 20242.00525.0

30 November 20244.20347.5

31 May 20252.00

525.0

525.0

30 November 20254.20347.5

31 May 20262.00

525.0

525.0

30 November 20264.20347.5

30 November 20274.20

347.5

30. 'IVI'EN'6

2023

2022

$’000

$’000

6,062 5,164

4,335 4,303

4,335 4,303

 5,164

14,73218,934

Dividends not recognised at year end

In addition to the above dividends, after year end the directors recommended the payment of the following dividend:

5,202 -

6,069 6,062

Final dividend of $0.07 (31 March 2022: $0.07) per fully paid ordinary share, imputed, payable on 28 July 2023 (2022: 28 July 2022).

Final dividend for the year ended 31 March 2022 of $0.07 (31 March 2021: $0.06) per fully paid ordinary share, imputed paid on 28 July

2022 (2021: 24 July 2021).

Quarterly dividend for the year ended 31 March 2023 of $0.05 (31 March 2022: $0.05) per fully paid ordinary share, imputed, paid on 27

October 2022 (2022: 28 October 2021).

Quarterly dividend for the year ended 31 March 2023 of $0.05 (31 March 2022: $0.05) per fully paid ordinary share, imputed, paid on 26

January 2023 (2022: 27 January 2022).

Quarterly dividend for the year ended 31 March 2022: $0.06 per fully paid ordinary share, imputed, paid on 20 April 2022.

Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed, paid on 27 April 2023 .

The weighted-average share price at the date of exercise for share options exercised in the year ending 31 March 2023 was $3.73 (2022: $4.14).

86
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

31. TRANSACTIONS WITH RELATED PARTIES

Major shareholders, directors and closely related persons to them are considered related parties of the Group.

Key management personnel compensation

($'000)

Short- Other long-

termterm

Share-based

benefitsbenefits

paymentsTotal

$'000$'000$'000$'000

Year ended 31 March 2023 3,686 110 72

3,868

Year ended 31 March 2022 2,628 81 241 2,950

32. CASH FLOW RECONCILIATIONS

Reconciliation of net surplus with cash flows from operating activities2023

2022

$’000

$’000

Profit for the year

32,56631,281

Adjustment for non-cash and other items

Impairment charge on finance receivables, reverse annuity mortgages and other receivables

3,6593,108

Net loss/(profit) on sale fixed assets

(290)(306)

Depreciation and amortisation

11,47810,702

Capitalised reverse annuity mortgage interest

(287)(294)

Deferred revenues

6281,500

Fair value adjustments on assets/liabilities at fair value through profit and loss

(444)(297)

Net annuity and premium change to policyholders accounts

(807)(89)

Non-cash adjustments to finance receivables effective interest rates

(3)(14)

Deferred expenses

1,135(4,136)

Revaluation loss on investment property150-

Gain on modification of a lease-(60)

COVID-19 rent concessions-(92)

Adjustment for movements in working capital

Net decrease/(increase) receivables and pre-payments

937(1,506)

Net decrease/(increase) in inventories

5,923(1,792)

Net increase in payables

14,10511,190

Net decrease in contract liabilities

(345)(465)

Net increase in finance receivables

(6,814)(93,992)

Net decrease in reverse annuity mortgages

5721,164

Net (decrease)/increase of insurance assets at fair value through profit or loss

3,872(2,482)

Net (withdrawals)/contributions from life investment contracts

(304)126

Net (decrease)/increase in deferred tax liability

(174)1,952

Net increase in tax payable

2,760561

Cash flows from operating activities

68,317(43,941)

The key management personnel are all the Directors of the Company and the Leadership team. Compensation paid to the Leadership team in the

years ended 31 March 2023 and 31 March 2022 were as follows:

Key management personnel that resigned during the year received no termination benefits and were paid only contractual employmentobligations.

Key management do not have any post employment entitlements.

Directors that resigned during the year did not receive any termination benefits and directors do not have any post employment entitlements.

The Group has no transactions or loans with key management personnel, other than what is reported above and detailed in the statutory

information section on pages 98 to 101. Directors fees are detailed in note 7 and in the shareholder and statutory information section. The details

of the director share purchases are included in the statutory and shareholder information section.

87
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Reconciliation of cash flows arising from financing activities

Borrowings Lease liabilities Share capital

Retained

earnings

$'000$'000$'000$'000

Balance as at 31 March 2021

339,61128,747204,29729,736

Changes from financing cash flows

75,660(5,563)1,185(13,770)

Other changes

Profit

---31,281

Dividend payable

---(5,164)

Amortisation of deferred issue costs

78---

Netted off finance receivables

(2,588)---

Interest paid

(6,676)(1,774)--

Interest expense (excl. accrued interest)

6,6761,774--

Non-cash lease movements

-5,025--

(2,510)5,025-26,117

Balance at 31 March 2022412,76128,209205,48242,083

Changes from financing cash flows

(553)-1,436(19,896)

Other changes

Profit

--32,566

Dividend payable

--5,164

Employee share based

--158296

Netted off finance receivables

(173)---

Interest paid

(17,653)(1,284)--

Interest expense (excl. accrued interest)

17,6531,284--

Non-cash lease movements

-(1,089)--

(173)(1,089)15838,026

Balance at 31 March 2023

412,03527,120207,07660,213

33. COMMITMENTS AND CONTINGENT LIABILITIES

Capital Expenditure:

Future Lease Commitments:

The Group has no lease commitments commencing after balance date (2022: 1).

Loan Commitments:

The Group has no material undrawn credit commitments at reporting date (2022: nil).

Contingent Liabilities:

The Group has no other material contingent liabilities at reporting date (2022: nil).

34. SUBSEQUENT EVENTS AFTER BALANCE DATE

The Group announced the adoption of a Dividend Reinvestment Plan on 23 May 2023.

The table below details changes in the Group's cash flows arising from financing activities, including both cash and non-cash changes. Liabilities

arising from financing activities are those for which cash flows were, or future cash flows will be classified in the Group's consolidated statement of

cash flows as cash flows from financing activities.

At balance date, the Group has committed to the development of one existing site. This has resulted in capital commitments of $4,400,000 (2022:

$18,900,000).

The Group had no dividend accrued at balance date (2022: $5,164,000 (refer note 30)).

88
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2023






35. INSURANCE RELATED DISCLOSURES


A. Actuarial policies and the methods

The actuarial report on insurance contract liabilities and prudential reserves for the current reporting period was prepared as at 31 March 2023

by Peter Davies, a Fellow of the New Zealand Society of Actuaries.


Life insurance contract liabilities

The value of life insurance contract liabilities has been determined in accordance with Professional Standard No. 20 of the New Zealand

Society of Actuaries. After making appropriate checks, the actuary was satisfied as to the accuracy of the data from which the amount of policy

liabilities has been determined.


The key assumptions used in determining policy liabilities are as follows:


a) Discount Rates

Discount rates used to determine the life insurance contract liabilities are based on an appropriate risk-free rate of return, taking account of

the term of the insurance contracts.


Tax was deducted at the rate of 28% on investment earnings net of investment expenses (2022: 28%). The net discount rates assumed were

as follows:


2023 2022

Whole of Life and Endowment Policies (including Funeral Plan)* Treasury risk-free rates Treasury risk-free rates

Quick Cover term life plan* Treasury risk-free rates Treasury risk-free rates

Term Insurance Policies Not applicable Not applicable

Caring Plan Funeral Benefit Policies Not applicable Not applicable

Annuity Policies Treasury risk-free rates Treasury risk-free rates

Consumer Credit and Key Person Loan Protection Not applicable Not applicable


* These rates are provided by Treasury as at 31 January, and are then adjusted to 31 March based on the movement in swap rates, as quoted

by the Reserve Bank, between January and March. Illustrative forward rates for the respective valuations are as follows:


Cash-flows in year 10: March 2022: 2.42% per annum net of tax

March 2023: 3.38% per annum net of tax


b) Inflation Rates

In determining the future expected rate of return, general inflation was assumed to continue into the future at 2.0% per annum (2022: 2.0%).


c) Mortality Rates

Rates of mortality were assumed as follows:

For underwritten whole of life, endowment and term insurance policies: NZ97 (2022: NZ97).

For guaranteed issue regular premium funeral plans: NZ97 (DPL plans), NZ04 (ex-Greenwich plans) multiplied by a factor to reflect higher

mortality at younger ages, and the impact of guaranteed issue anti-selection (no change from 2022).

QuickCover plans - NZ04 with additional loadings reflecting the impact of guaranteed issue anti-selection (no change from 2022).

For annuities the assumed mortality table is 90% of the NZ12-14 population tables. For the Cook Islands Annuity Pension Plan the assumed

mortality table is the PA(90) table without adjustment (2022: no change).


d) Profit Carriers

The policies were divided into major product groups with profit carriers as follows:


Major Product Groups Carrier

Participating Whole of Life and Endowment Policies Premiums

Non Participating Whole of Life and Endowment Policies Premiums

Lump Sum Funeral Benefit Policies (Caring Plan) Not Applicable

Term Insurance Policies Premiums

Funeral Plan Policies (Regular premium guaranteed issue) Gross claims

Quick Cover term life plan Gross claims

Annuities Annuity payments

Consumer Credit / Lifestyle Not Applicable

Motor business Not Applicable

Accidental death & redundancy – Stop Gap Not Applicable

Accidental death regular & single premium Not Applicable


e) Investment and Maintenance Expenses

The maintenance expense and general growth and development expense allowances assumed for the main classes of business were as

follows:


Endowments $400 per policy per annum (2022: $158)

Funeral plan DPL $100 per policy per annum (2022: $40.05)

89
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2023






Funeral plan Greenwich $28 per policy per annum (2022: $9.55)

Term life plans $25 per policy per annum (2022: $9.55)

Consumer credit plans (for loss recognition): $25 per policy per annum (2022: $9.55)

Annuity plans $400 per policy per annum (2022: $158)


Investment management expenses were assumed to be 1.0% (2022: 1.0%) of policy liabilities.


f) Inflation and Automatic Indexation of Benefits

Maintenance expenses are assumed to increase 2.0% per annum (2022: 2.0%). Investment management expenses are assumed to remain

a constant percentage of funds under management.


g) Taxation

The assumed future tax rates reflect the corporate tax rate applying in New Zealand with effect from 1 April 2011. The calculations have been

carried out on the basis of current life insurance income tax legislation.


h) Rates of Discontinuance

Rates of discontinuance are assumed to be 5.0% for whole of life, endowment and term insurance business (2022: 5.0%), and nil for annuity

pension plan business (2022: nil).

For the DPL Funeral plan the rates of discontinuance are based on company experience, beginning at 15% in year 1 and reducing ultimately

to 3% per annum (2022: no change).

For the Funeral plan (ex Greenwich) product the rates of discontinuance are based on the pricing assumption for this product, beginning at

20% in year 1, and reducing ultimately to 3% per annum (2022: no change).

For Quick Cover the rates of discontinuance are based on the pricing assumption for this product, beginning at 15% in year 1, and reducing

ultimately to 10% per annum (2022: no change).


i) Surrender Values

The Company's current basis of calculating surrender values is assumed to continue in the future.


j) Rates of Future Supportable Participating Benefits

Rates of bonus supported by the participating fund are simple annual bonuses of $0.00 (2022: $0.00) per $1,000 of sum assured on

endowment policies, the reduction arising because of persistently low interest rates.


k) Impact of changes in assumptions

The impact of the change in the discount rate is a reduction in policy liabilities of $385,000 (2022: reduction of $614,000).

The policy liabilities increase by $50,000 as a result of the revised expense assumptions, due to some products having no future profit margin

under IFRS 4 with which to absorb changes (2022: no change to liabilities).


l) Crediting Policy Adopted for Future Supportable Participating Benefits

For participating business, the Company's policy is to distribute profits arising such that over long periods the returns to policy holders are

commensurate with the investment returns achieved on relevant assets, together with other sources of profit arising from this business. In

applying the policyholders' share of distributions to provide bonuses, consideration is given to achieving equity between generations of

policyholders and equity between the various classes and sizes of policies in force. Assumed future bonus rates included in policyholder

liabilities were set such that the present value of policyholder liabilities, allowing for the shareholders' right to participate in distributions, equals

the value of assets supporting the business. The supportable future bonus rate on this basis is zero.


Non-life insurance liabilities

The value of non-life outstanding claims and the Liability Adequacy Test of the non-life business, have been carried out in accordance with

Professional Standard no. 30. After making appropriate checks, the actuary was satisfied as to the accuracy of the data from which the

amount of policy liabilities has been determined.


B. Financial strength rating

The Insurance (Prudential Supervision) Act 2010 requires all licensed insurers to have a current Financial Strength Rating, given by an

approved rating entity. DPL Insurance Limited has been issued a Financial Strength Rating of B++ (Good) and an Issuer Credit Rating of bbb

(Good), with the outlook assigned to both ratings as 'Stable' by A.M. Best. The rating was issued by A.M. Best on 18 August 2022.


Financial Strength Rating scale:

A++, A+ Superior B, B- Fair D Poor

A, A- Excellent C++, C+ Marginal E Under Regular Supervision

B++,B+ Good C, C- Weak F In liquidation

S Suspended


Issuer Credit rating scale:

Investment Grade Non-Investment Grade


aaa (Exceptional) bb (Fair)

aa (Superior) b (Marginal)

a (Excellent) ccc, cc (Weak)

bbb (Good) c (Poor)

rs (Regulatory Supervision/Liquidation)

90
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

C. Surplus after taxation from insurance activities arose from:

2023

2022

$’000

$’000

Insurance Contracts

Planned margin of revenues over expenses

517

581

Change in discount rate: Treasury yield curve shift

385

614

Change in demographic, expense assumption

(50)

-

Difference between actual and assumed experience

6,749

10,130

Life investments contracts

Difference between actual and assumed experience

299

311

Investment returns on assets in excess of insurance

contract and investment contract liabilities

988

427

Surplus after taxation attributable to insurance activities

8,888

12,063

D. Insurance and investment contract income

2023

2022

$’000

$’000

38,514

38,150

(444)

295

Investment revenue received from/(paid to) life insurance investment contracts

567

(171)

176

187

38,813

38,461

(44)

104

(381)

(44)

(19)

235

(444)

295

Investment (loss)/revenue

Equity securities

Fixed interest securities

Property investments

Included within equity securities is dividend income of $Nil (2022: $Nil) and included within fixed interest securities is interest income of $Nil

(2022: $Nil). A net realised and unrealised loss on securities at fair value through profit or loss of $444,000(2022: gain of $295,000) is included in

total Investment Income.

Total insurance and investment contract income

The disclosure of the components of operating profit after tax expense are required to be separated between policyholders’ and shareholders’

interests. We have included only one column, as policyholder profits arise only in respect of a small number of participating policies, and the

profits arising on these policies over the year were effectively zero. Accordingly all of the profits earned over the year are shareholder profits.

It is not currently possible to identify all experience variances separately for life investment contracts. The difference between actual and

assumed experience for life insurance contracts therefore includes some variances relating to life investment contracts.

Insurance contract premiums

Investment (loss)/revenue

Other Revenues

91
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

E. Insurance related expenses

2023

2022

$’000

$’000

Insurance contract claims

21,765

20,980

Reinsurance expenses

602

565

Insurance contracts

Policy acquisition expenses - commission costs

1,920

2,158

Deferred acquisition cost amortisation

30

324

Total insurance contract related expenses

1,950

2,482

Life investment contracts

Investment management expenses

41

45

Movement in life insurance liabilities

(619)

(583)

Audit fees for the audit of financial statements

129

125

Amortisation of customer relationships

520

520

Amortisation of other intangible assets

206

264

Depreciation

348

366

Employee benefits

4,949

4,824

F. Taxation

Net operating profit before taxation

12,466

15,325

Income tax expense at prevailing rates

3,490

4,291

Tax impact of expenses not deductible for tax purposes

87

(1,026)

Prior year adjustment

1

(3)

Taxation expense

3,578

3,262

Comprising:

Current

3,598

3,529

Deferred

69

(248)

Prior year adjustment

(89)

(19)

3,578

3,262

Deferred tax

Opening balance

6,419

6,667

Charge to profit or loss

69

(248)

Closing balance

6,488

6,419

The charge to profit or loss is attributable to the following items:

Insurance deductible reserves

(167)

73

Provisions and accruals

188

(269)

Prior year adjustment

(90)

(52)

(69)

(248)

Income tax losses on policyholder base

Imputation credit memorandum account

The policyholder imputation credit account has a closing balance at 31 March 2023 of $Nil (2022: $Nil).

Net operating profit includes the following specific expenses

The policy holder tax losses carried forward at 31 March 2023 are $4,692,000 (2022: $4,723,000).

92
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

G. DPL Insurance Limited solvency calculation

2023

2022

$’000

$’000

Actual solvency capital

41,844

36,738

Calculated minimum solvency capital

21,565

20,199

Coverage ratio on calculated margin (times)

1.94 1.82

Overall minimum capital requirement

21,56520,199

Solvency margin on overall minimum requirement

20,27916,539

Coverage ratio on overall minimum requirement (times)

1.941.82

Non-life insurance

Actual solvency capital

34,65332,234

Calculated minimum solvency capital

18,25417,759

Solvency margin on calculated minimum requirement

16,39914,475

Life insurance

Actual solvency capital

7,1914,504

Calculated minimum solvency capital

3,3112,440

Solvency margin on calculated minimum requirement

3,8802,064

H. Policyholder liabilities

2023

2022

$’000

$’000

Insurance contract liabilities

Opening insurance contract liabilities

55,015

53,101

1,0581,897

Increase in deferred acquisition costs

217

Closing insurance contract liabilities

56,075

55,015

Policyholder liabilities contain the following components:

Future policy benefits

59,947

59,177

Future expenses

6,462

6,265

Future profit margins

4,686

5,997

Balance of future premiums

(19,936)(21,760)

Re-insurance

4,916

5,338

Life deferred acquisition costs

-

(2)

56,075

55,015

211

199

6,596

6,668

Opening life investment contracts at fair value through profit or loss

8,153

8,116

Increase / (decrease) in life investment contract liabilities recognised through profit or loss(631)98

1,177

1,279

(1,481)

(1,153)

(176)

(187)

7,042

8,153

Life insurance contracts with a discretionary participation feature - the amount of the liabilities that relates

to guarantees

In terms of the Insurance (Prudential Supervision) Act 2010, DPL Insurance Limited must comply with the Solvency Standard for Life Insurance

Business 2014 and the Solvency Standard for Non-life Business 2014. DPL Insurance Limited is required to hold minimum solvency capital of

$5.0 million and have a solvency margin of at least $0.

Increase in insurance contract liabilities

Closing life investment contract liabilities

Other contracts with a fixed or guaranteed termination value - current termination value

Life investment contracts at fair value through profit or loss

Deposit premium

Withdrawals

Activity, plan, and establishment fees

93
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Policyholder liabilities comprise

2023

2022

$’000

$’000

965

1,011

206

198

3,828

4,433

5,479

5,501

Accidental death/redundancy

5

6

Term Life

53

54

General

40,585

39,314

Claims provisions

4,954

4,500

7,042

8,153

Deferred acquisition costs - life

-

(2)

63,117

63,168

Life investment contract liabilities

7,042

8,153

Insurance contract liabilities

56,075

55,015

63,117

63,168

General outstandings claim provision

Gross claims

118

118

IBNR provision

3,475

3,257

3,593

3,375

Reconciliation of movement in general outstanding claim provision

Opening Balance

3,375

2,874

Movement

17,002

16,662

Payments

(16,784)

(16,161)

3,593

3,375

The benefits offered under the Group's unit-linked investment contracts are based on the returns of selected equities and debt securities. This

investment mix is unique, and it cannot be associated to an individual benchmark index with a sufficiently high correlation. All financial liabilities at

fair value through profit and loss are designated by the Group to be in this measurement category. The liabilities originated from unit-linked

contracts are measured with reference to their respective underlyingassets of these contracts. Changes in the credit risk of the underlyingassets

do not impact the measurement of the unit-linked liabilities. The maturity value of these financial liabilities is determined by the fair value of the

linked assets, at maturity date.

Annuities

Endowment

Whole of life, provision for bonus and future margins

Consumer Credit Protection & key person loan protection

Saving plans

Closing Balance

The policy liabilities in respect of annuities, endowment, whole of life, term life, super life and life bond have been established in accordance with

the policy conditions and maintained at a level equivalent to obligations due to policy holders as maturity or partial benefits.

94
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

I. Disaggregated information

Statement of income for the year ended 31 March 2023StatutoryShareholderTotal

$’000$’000$’000

Insurance contract premiums

6,23432,28038,514

Outward reinsurance premium

(602)-(602)

Recoveries

1,41111,412

Other insurance revenue

2991,4411,740

Insurance revenue

7,34233,72241,064

Claims expense

(3,516)(18,249)(21,765)

Movement in life insurance liabilities

619-619

Commission expense

(196)(1,724)(1,920)

Other expenses

(1,334)(7,553)(8,887)

Underwriting (loss)/profit

2,9156,1969,111

Fair value gain on revaluation of investment properties

68(328)(260)

Investment income

7492,8663,615

Profit before taxation

3,7328,73412,466

Taxation

(1,045)(2,533)(3,578)

Profit after taxation

2,6876,2018,888

Statement of financial position as 31 March 2023StatutoryShareholderTotal

Assets

$’000$’000$’000

Investments backing insurance policy liabilities

19,48985,374104,863

Other assets

7,30535,47942,784

Total assets

26,794120,853147,647

Liabilities

Life investment contract liabilities

7,042-7,042

Insurance contract liabilities

11,89744,17856,075

Deferred taxation

-6,4886,488

Other liabilities

6646,5437,207

Total liabilities

19,60357,20976,812

Solvency

Actual Solvency capital

7,19134,65341,844

Minimum solvency capital

3,31118,25421,565

Solvency Margin

3,88016,39920,279

Statement of income for the year ended 31 March 2022StatutoryShareholderTotal

$’000$’000$’000

Insurance contract premiums

6,53231,61738,149

Outward reinsurance premium

(565)-(565)

Recoveries

1,06731,070

Other insurance revenue

3111,2221,533

Insurance revenue

7,34532,84240,187

Claims expense

(3,115)(17,865)(20,980)

Movement in life insurance liabilities

583-583

Commission expense

(477)(1,681)(2,158)

Other expenses

(714)(7,613)(8,327)

Underwriting (loss)/profit

3,6225,6839,305

Fair value gain on revaluation of investment properties

-3,6033,603

Investment income

4431,9742,417

Profit before taxation

4,06511,26015,325

Taxation

(1,138)(2,124)(3,262)

Profit after taxation

2,9279,13612,063

DPL Insurance Limited has one statutory life fund. The disaggregated income statement and balance sheet between the statutory and

shareholder funds is as follows:

95
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

Turners Automotive Group Limited

Notes to the financial statements for the year ended 31 March 2023

Statement of financial position as 31 March 2022StatutoryShareholderTotal

Assets

$’000$’000$’000

Investments backing insurance policy liabilities

28,71085,888114,598

Other assets

-36,12836,128

Total assets

28,710122,016150,726

Liabilities

Life investment contract liabilities

8,153-8,153

Insurance contract liabilities

12,32642,68955,015

Deferred taxation

-6,4196,419

Other liabilities

7274,9655,692

Total liabilities

21,20654,07375,279

Solvency

Actual Solvency capital

4,50432,23436,738

Minimum solvency capital

2,44017,75920,199

Solvency Margin

2,06414,47516,539

Reconciliation of Profit before tax to Operating profit (note 6)

2023

2022

$’000

$’000

Profit before tax

12,466

15,325

260

(3,603)

(138)

(142)

Operating profit (note 6)

12,588

11,580

Restriction on assets

Investment linked

Non – investment

linkedTotal

$’000$’000$’000

2023

- 37,91237,912

- 3,3553,355

- (21,765)(21,765)

(509)3,6613,152

- (10,819)(10,819)

631 - 631

12212,34412,466

888,8008,888

7,042 56,075

63,117

7,305 97,558 104,863

- 42,784 42,784

- 13,695 13,695

1,506 22,979 24,485

Less: revaluation of investment property disclosed as property, plant and equipment

in the Group financial statements at cost

Less: depreciation on investment property disclosed as property, plant and

equipment

Access to the retained profits and capital in the statutory fund held for policyholders is restricted by the Insurance (Prudential Supervision) Act

2010.

The business undertaken and policies accepted by DPL Insurance Limited are a combination of investment linked and non-investment linked.

Investment linked business is business for which the life insurer issues a contract where the benefit amount is directly linked to the market value

of the investments held in the particular investment linked fund. Non-investment linked business is life insurance business other than investment

linked business.

Premium income

Other liabilities

Investment income

Claims expense

Other operating revenue

Other operating expenses

Investment revenues allocated to policyholders

Net profit before taxation

Net profit after taxation

Policy liabilities

Investment assets

Other assets

Retained earnings

96
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2023








The above information is disclosed prior to the elimination of any related party transactions or balances as the insurance contract disclosures

relate to DPL Insurance Limited.


J. Managed Funds and other Fiduciary Activities

DPL Insurance Limited acted as a promoter for a number of superannuation funds with assets managed by a third party investment manager.

The assets and liabilities of these funds are not included in the financial statements. Arrangements exist to ensure the activities of the

superannuation funds are managed independently from the other activities of the company.


K. Insurance Risk

The insurance business of the Group involves a number of financial and non-financial risks. The financial risks are covered in note 5. Key

objectives in managing insurance risk are:

(i) To ensure sound business practices are in place for underwriting risks and claims management;

(ii) To achieve a target return on capital that is invested in order to take on insurance risk; and

(iii) To ensure solvency and capital requirements are met.


Life insurance

The life insurance business of the Group involves a number of non-financial risks concerned with the pricing, acceptance and management

of the mortality, and longevity risks accepted from policyholders. These risks are controlled through the use of underwriting procedures and

adequate premium rates and policy charges, all of which are approved by the Actuary. Tight controls are also maintained over claims

management practices to ensure the correct and timely payment of insurance claims.


Terms and conditions of life insurance contracts

The nature of the terms of the insurance contracts written by the Group is such that certain external variables can be identified on which

related cash flows for claim payments depend. The tables below provide an overview of the key variables upon which the amount of related

cash flows are dependent.


Type of contract Details of the contract workings Nature of compensation for claims

Key variables affecting cash

flows

Non-participating life

insurance contracts

with fixed and

guaranteed terms

Benefits paid on death or maturity are

fixed and guaranteed and not at the

discretion of the issuer

Benefits, defined by the insurance

contract, are determined by the

contract and are not directly affected

by the performance of underlying

assets or the performance of the

contracts as whole

Mortality, lapses, expenses and

market earnings on assets

backing the liabilities

Life insurance

contracts with

discretionary

participating benefits

(endowment and

whole of life)

These policies include a clearly

defined initial guaranteed sum

assured which is payable on death.

The guaranteed amount is a multiple

of the amount that is increased

throughout the duration of the policy

by the addition of regular bonuses

annually which, once added, are not

removed. Regular bonuses are also

added retrospectively

Benefits arising from the

discretionary participation feature are

based on the performance of a

specified pool of contracts or a

specified type of contract

Mortality, lapses, expenses and

market earnings on assets

backing the liabilities

Life Annuity

Contracts

These policies provide guaranteed

regular payments to the life assured

The amount of the payment is set at

inception of the policy

Longevity, expenses and market

earnings on assets backing the

liabilities

Investment linked

Non – investment

linkedTotal

$’000$’000$’000

2022

- 37,585

37,585

- 6,019 6,019

- (20,980)- 20,980

2222,480 2,702

- (9,903)- 9,903

(98) - - 98

12415,201 15,325

8911,973 12,062

8,153 55,015 63,168

8,259 106,340 114,599

- 36,128 36,128

- 12,111 12,111

1,418 27,679 29,097

Other operating expenses

Investment revenues allocated to policyholders

Net profit before taxation

Net profit after taxation

Policy liabilities

Investment assets

Premium income

Investment income

Claims expense

Other operating revenue

Other assets

Other liabilities

Retained earnings

97
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES TO THE FINANCIAL STATEMENTS

for the year ended 31 March 2023

TURNERS AUTOMOTIVE GROUP LIMITED

Notes to financial statements for the year ended 31 March 2023






Non-life insurance

The risk management activities include prudent underwriting, pricing, and management of risk, together with claims management, reserving

and investment management. The objective of these disciplines is to enhance the financial performance of the insurance operations and to

ensure sound business practices are in place for underwriting risks and claims management.


Claims

Variations in claim levels will affect reported profit and equity. The impact may be magnified if the variation leads to a change in actuarial

assumptions which cannot be absorbed within the present value of planned margins for a group of related products. Insurance risk may arise

through the reassessment of the incidence of claims, the trend of future claims and the effect of unforeseen diseases or epidemics. Insurance

risk is controlled by ensuring underwriting standards adequately identify potential risk, retaining the right to amend premiums on risk policies

where appropriate. The experience of the Group's life insurance business is reviewed regularly.


Concentration of insurance risk

The Group does not believe it has any major geographic concentration of insurance risk. The Group's policies aim to reduce concentration

risk by maintaining a portfolio of policyholders with a broad spread of insurance risk types, ages, sexes, occupation classes and geographic

locations. The group uses reinsurance to limit the insurance risk exposure for any one individual.


Sensitivity Analysis

The liabilities included in the reported results are calculated using certain assumptions about key variables as disclosed above. Sensitivity

analysis is conducted to assess the impact of actual experience being different to that assumed in the calculation of liabilities. Movements in

any variable will impact the profit and net assets of the Group. The tables below describe how a change in actual experience relative to that

expected will affect next financial year's expected shareholder profit.


Variable Impact of movement in underlying variable

Expense risk An increase in the level or inflationary growth of expenses over assumed levels will decrease profit and shareholders’

equity

Interest rate risk Depending on the profile of the investment portfolio, the investment income of the Group will decrease as interest rates

decrease. This may be offset to an extent by changes in the market value of fixed interest investments. The impact on

profit and shareholder equity depends on the relative profiles of assets and liabilities, to the extent that these are not

matched

Mortality rates For insurance contracts providing death benefits, greater mortality rates would lead to higher levels of claims,

increasing associated claims cost and therefore reducing profit and shareholder equity

Discontinuance The impact of discontinuance rate assumption depends on a range of factors including the type of contract, the

surrender value basis (where applicable) and the duration in force. For example, an increase in discontinuance rates

at earlier durations of life insurance contracts usually has a negative effect on profit and shareholder equity. However,

due to the interplay between the factors, there is not always an adverse outcome from an increase in discontinuance

rates

Market Risk For benefits which are not contractually linked to the underlying assets, the Group is exposed to Market Risk


The table below illustrates how changes in key assumptions would impact the reported profit and liabilities of the Group.



Effect on policyEffect on

Change in key assumptions ($'000)

liabilities future profit

2023

(255)(261)

289289

1(41)

(1)41

(4)(420)

5438

-(148)

-152

(294)(300)

334333

1(57)

(1)57

(4)(554)

5585

-(104)

-104Improvement in discontinuance rate by 10%

Improvement in discontinuance rate by 10%

2022

Market risks

Increase in interest rates of 1%

Decrease in interest rates of 1%

Insurance risks

Increase in expenses of 10%

Decrease in expenses of 10%

Decrease in mortality by 10%

Increase in mortality by 10%

Worsening of discontinuance rate by 10%

Worsening of discontinuance rate by 10%

Market risks

Increase in interest rates of 1%

Decrease in interest rates of 1%

Insurance risks

Increase in expenses of 10%

Decrease in expenses of 10%

Decrease in mortality by 10%

Increase in mortality by 10%

98
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

STATUTORY INFORMATION


STATUTORY INFORMATION


Directors’ remuneration and other benefits for the financial year ended 31 March 2023



Directors’ fees

$

Grant Baker 150,000

Martin Berry 75,000

Matthew Harrison (1) 75,000

Alistair Petrie 75,000

John Roberts (2) 75,000

Antony Vriens (3) 75,000


1. During the year ended 31 March 2023

Mr Harrison received an additional $15,000 (2022: $15,000) in fees for services as chairman of

the Credit and Lending Committee.


2. During the year ended 31 March 2023 Mr Roberts received an additional $15,000 (2022: $15,000) in fees for his services as chairman

of the Audit and Risk Management Committee.


3. During the year ended 31 March 2023 Mr Vriens received an additional $35,000 (2022: $35,000) in fees for his services as chairman of

DPL Insurance Limited.


Disclosure of interests recorded in the interest’s register

There were no new specific disclosures of interests entered in the interests’ register in the accounting period ending 31 March 2023.


Dealings in Turners Automotive Group Limited shares by Directors




Date of transaction


Shares

(disposed)/acquired

Consideration

(received)/ paid $


Nature of relevant interest

Antony Vriens 30 & 31/08/2022 7,800 29,085 Registered holder and beneficial interest

John Roberts 22 & 23/11/2022 28,000 100,227 Registered holder and beneficial interest

Alistair Petrie 27/01/2023 15,000 48,750 Beneficial interest

Alistair Petrie 28/11/2022


200,000


700,000


Controller of shares held by Bartel

Holdings Limited. Alistair Petrie is the

legal owner of 100% of the shares in

Bartel Holdings Limited in a trustee

capacity, so does not have beneficial

ownership of those shares.


Directors’ relevant interest in quoted shares as at 31 March 2023

Shares

Grant Baker 6,450,000

Martin Berry 500,000

Matthew Harrison 5,179,294

Alistair Petrie* 10,182,653

John Roberts 99,900

Antony Vriens 7,800


* Mr Petrie controls 10,142,642 shares held by Bartel Holdings Limited in a trustee capacity (so does not have beneficial ownership of those

shares) and 40,011 shares as beneficial owner.


Other Directorships

Mr Baker and Mr Harrison are directors of Turners Staff Share Plan Trustees Limited which acts as Trustee of the Employee Share Purchase

Scheme Trust.


The following represents interests of directors in other companies as disclosed to Turners Automotive Group Limited and entered in the

Interests Register:


Grant Baker

Baker Consultants Limited

Montezemolo Holdings Limited

Me Today Limited (Chairman)



Velocity Capital LP

Liam Lawson Supporters Partnership LP (Chairman)

The Home Bakery Limited

99
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

STATUTORY INFORMATION


STATUTORY INFORMATION


Martin Berry

Launcho Ventures Pte. Ltd

Gong Cha Global Ltd


Matthew Harrison

Harrigens Trustees Limited

JHFT Trustees Limited

GJG Trustees No.2 Limited

GJG Trustees Limited

MJH Consultants Limited

HD Property Company Ltd

Farne Investments Ltd

Hawkes Bay Legal Trustees (Harrison Trusts) Ltd

Northco Housing Group Limited

Antony Vriens

Me Today Limited

Institute for Strategic Leadership Pty Limited


John Roberts

Apollo Foods Limited

Centrix Group Limited


Alistair Petrie

RH Investment Trust

Trustee of Dossor Trust

Bartel Holdings Ltd

Darling Group Holdings

Jellicoe St Enterprises Ltd

Zeafruit Limited


Employee remuneration

During the financial year ended 31 March 2023, the number of employees or former employees of the Group, not being directors of Turners

Automotive Group Limited, who received remuneration and other benefits in their capacity as employees, the value of which exceeded

$100,000 for the year was as follows:

Number of employees

Remuneration range 2023 2022

100,000 - 109,999 38 19

110,000 - 119,999 16 21

120,000 - 129,999

20 13

130,000 - 139,999 16 11

140,000 - 149,999 10 11

150,000 - 159,999 7 7

160,000 - 169,999 8 6

170,000 - 179,999 3 3

180,000 - 189,999 5 1

190,000 - 199,999 2 4

200,000 - 209,999 1 3

210,000 - 219 999 2 -

220,000 - 229,999 2 3

230,000 - 239,999 - 3

240,000 - 249,999 3 1

250,000 - 259,999 1 1

260,000 - 269,999 1 -

270,000 - 279,999 2 1

280,000 - 289,000 1 -

290,000 – 299,999 2 -

300,000 - 309,999 1 1

310,000 - 319,999 1 -

340,000 - 349,999 1 -

370,000 - 379,999 1 1

420,000 - 429,999 1 -

480,000 - 489,999 1 1

500.000 – 509,999 1 -

510,000 - 519,999 - 1

670,000 - 679,000 - 1

830,000 - 839,999 1 -

1,120,000 - 1 129,999 - 1

1,530,000 – 1,539,999 1 -

100
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

STATUTORY INFORMATION

STATUTORY INFORMATION

LISTINGS

TOP 20 ORDINARY SHAREHOLDERS AS AT 31 MAY 2023

Shares

% of Issued

Rank NameCapital

1

Bartel Holdings Limited

10,142,642 11.70

2

Custodial Services Limited <A/C 4>

6,942,660 8.01

3

Montezemolo Holdings Limited

6,450,000 7.44

4

Harrigens Trustees Limited

5,179,294 5.97

5

FNZ Custodians Limited

4,204,377 4.85

6

National Nominees Limited - NZCSD <NNLZ90>

2,424,980 2.80

7

Stephen John Sinclair & Jacqueline Margaret Sinclair & Roger Frederick Wallis <The Sinclair Investment A/C>

2,171,461 2.50

8

JBWere (NZ) Nominees Limited <NZ Resident A/C>

1,815,694 2.09

9

John Jeffers Harrison

1,293,782 1.49

10

Accident Compensation Corporation - NZCSD <ACCI40>

1,271,023 1.47

11

New Zealand Depository Nominee Limited <A/C 1 Cash Account>

1,216,329 1.40

12

Glenn Arthur Duncraft

1,200,000 1.38

13

HSBC Nominees (New Zealand) Limited - NZCSD <HKBN90>

1,171,152 1.35

14

BNP Paribas Nominees (NZ) Limited - NZCSD <BPSS40>

906,958 1.05

15

Paul Anthony Byrnes

821,211 0.95

16 Todd William Hunter & Elizabeth Hunter & Graham Rodney Leaming <Stanmore A/C>

791,819 0.91

17

Public Trust - NZCSD <The Aspiring Fund>

765,000 0.88

18

Cushla Mary Smithies

542,841 0.63

19

John Tomson

519,754 0.60

20

BNP Paribas Nominees (NZ) Limited - NZCSD <BPSS40>

510,140 0.59

SPREAD OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2023

Range

Total Holders Shares

% of Issued

Capital

1 – 9991,710

753,910

0.87

1,000 - 1,999799

1,080,891

1.25

2,000 - 4,999952

2,935,081

3.39

5,000 - 9,999519

3,436,210

3.96

10,000 - 49,999723

14,090,543

16.25

50,000 - 99,99962

3,868,206

4.46

100,000 - 499,99954

10,194,289

11.76

500,000 - 999,0007

4,857,723

5.60

1,000,000 plus13

45,483,394

52.46

Total4,839 86,700,247

100.00

Shareholders Shares

DOMICILE OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2023

Number%Number %

New Zealand

4,647 96.03 84,616,782

97.60

Australia

101 2.09 1,656,307

1.91

Other

91 1.88 427,158

0.49

Total4,839100.00 86,700,247100.00

The Company's shares are listed on the NZX Main Board operated by NZX Limited (NZX) and as a foreign exempt entity on the Australian

Securities Exchange operated by ASX Limited (ASX).

The following table shows the names and holdings of the 20 largest holdings of quoted ordinary shares (TRA) of the Company as at 31 May 2023.

101
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

STATUTORY INFORMATION

STATUTORY INFORMATION

SUBSTANTIAL PRODUCT HOLDERS

The following information is given under section 293 of the Financial Markets Conduct Act 2013.

Bartel Holdings Limited10,142,64211.70

Montezemolo Holdings Limited

6,450,0007.44

Harrigens Trustees Limited

5,179,2945.97

As at 31 March 2023 the following shareholders are registered by the company as Substantial Product Holders in the Company, having

disclosed a relevant interest in quoted voting products under the Financial Markets Conduct Act 2013.

Number of Shares

%

The total number of quoted voting products of the company on issue at 31 March 2023 was 86,700,247 paid ordinary shares.

102
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CORPORATE GOVERNANCE REPORT



FY23 CORPORATE GOVERNANCE REPORT

Turners’ Board of Directors has adopted a corporate governance framework which encourages the highest standards of ethical

conduct and provides accountability and control systems commensurate with the risks involved.

The framework has been guided by the principles and recommendations set out in the NZX Corporate Governance Code (1 April

2023) (NZX Code) and the requirements set out in the NZX Listing Rules. The Board considers that this framework and

governance practices for the year ended 31 March 2023 are generally in line with the NZX Code, except as stated below:

• Recommendation 2.5: An issuer should have a written diversity policy which includes requirements for the Board or relevant

committee of the Board to set measurable objectives for achieving diversity: Turners has a diversity policy which encourages

a culture of diversity and inclusiveness at Turners. While no measurable objectives are in place, the Board requires

management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board also uses

tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing and

respecting differences to establish benchmark measures and progress.

• Recommendation 2.8: A majority of the Board should be independent Directors. For FY23, the Board consisted of three

independent and three non-independent, non-executive Directors. An additional independent Director was appointed from

3 April 2023. The non-executive Directors are not involved in the day to day operations of Turners and do not have significant

influence over operational decisions. The Board has determined that each Director provides considerable value to Turners

through their individual skills and expertise. Turners is in compliance with the relevant NZX Listing Rules regarding Board

composition.

• Recommendation 2.9: An issuer should have an independent chairperson of the Board. The chairperson of the Board is

Grant Baker, who has been deemed to be a non-independent Director due to his 7.44% shareholding in Turners. This is

the only reason the Board considers Grant to be non-independent, having given consideration to a range of other factors

including tenure and related party relationships. As such, his interests are directly aligned with all shareholder interests.

The chair is not the CEO of Turners, is not involved in the day to day running of the business and does not have significant

influence over operational decisions.

• Recommendation 3.3 and 3.4: An issuer should have a remuneration committee and a nomination committee. Due to the

size of the Turners’ Board, these matters are dealt with by the full Board.

Turners will continue to monitor best practice in the governance area and update its policies to ensure it maintains the most

appropriate standards.

The information in this report is current as at 29 June 2023 and has been approved by the Board of Turners.

The Turners’ Corporate Governance Code and other key policies are available on the Turners Automotive Group Limited website:

https://www.turnersautogroup.co.nz/About+Us/Corporate+Governance.html.


PRINCIPLE 1 – ETHICAL STANDARDS

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for

these standards being followed throughout the organisation.

Code of Ethics

The Board recognises that high ethical standards and behaviours are central to good corporate governance, and it is committed

to the observance of Turners’ Code of Ethics. The Code of Ethics is the framework of standards by which Directors, employees,

contractors for personal services and advisers to Turners and its related companies are expected to conduct their professional

lives. It was last reviewed by the Board in April 2021 and is currently under review.

The Code of Ethics is intended to facilitate decisions that are consistent with Turners values, business goals and legal and policy

obligations, thereby enhancing performance outcomes, brand value and investor confidence. In particular, it covers conflicts of

interest, gifts, confidentiality, corporate opportunities, behaviour, proper use of assets and information and compliance with laws

and policies.

The Board believes that all Directors conformed to the Code of Ethics during the 2023 financial year.

A copy of the Code of Ethics is provided to all new employees at the start of the employment, is available on internal Group

intranet, and on the Turners’ website. Employees also receive an annual reminder to familiarise themselves with the policy.

Turners will include ethics training for all employees in its Learning Management System by the end of FY24, and then once

every three years or in any year the Code of Ethics is materially amended. Employees are expected to report any breaches, in

line with the processes outlined in the Code of Ethics. Any breach will be dealt with in a consistent and even handed manner,

and are reported to the Board. Turners has a Whistle Blower Policy to allow employees to raise the alarm on concerns they may

have over serious wrong doings without fear of retribution from their colleagues or employer.

Turners has a Quoted Financial Product Trading Code of Conduct to mitigate the risk of insider trading in Turners financial

products by employees and Directors. A copy of this is available on Turners’ website. Additional trading restrictions apply to

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Restricted Persons including Directors and certain employees. Details of Directors’ share dealings are on page 98 of the 2023

Financial Statements.

No donations were made to any political parties in FY23.


PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and

perspectives.

The Turners Board is responsible for setting the strategic direction of Turners, overseeing the financial and operational controls

of the business, putting in place appropriate risk management strategies and policies and enhancing its value for shareholders

in accordance with good corporate governance principles.

Board Charter

In addition to the Turners Corporate Governance Code, the Turners Board also operates under a written charter which sets out:

• the structure of the Board;

• the role and responsibilities of Directors;

• procedures for the nomination, resignation and removal of Directors;

• identifies procedures to ensure that the Board meets regularly, conducts its meetings in an efficient and effective manner;

and

• ensures that each Director is fully empowered to perform his or her duties as a Director of Turners and to fully participate in

meetings of the Board.

Day to day management of Turners is undertaken by the executive team under the leadership of the Chief Executive Officer,

through a set of delegated authorities which are reviewed annually.

In discharging their duties, Directors have direct access to and may rely on information, financial data and professional or expert

advice provided by Turners’ senior management and external advisers. Directors have the right, with the approval of the Chairman

or by resolution of the Board, to seek independent legal or financial advice at the expense of Turners for the proper performance

of their duties.

Newly elected Directors are expected to familiarise themselves with their obligations under the constitution, Board Charter,

Turners Corporate Governance Code and the NZX Listing Rules. Training is also provided to new and existing Directors where

required to enable Directors to understand their obligations.

Nomination and appointment of Directors

The number of elected Directors and the procedure for their retirement and re-election at Annual Shareholder Meetings is set out

in Turners Constitution. Turners considers that the nomination process for new Director appointments is the responsibility of the

whole Board and it does not have a separate nomination committee. The Board takes into consideration tenure, capability,

independence, diversity and skills when reviewing Board composition and new appointments.

Directors will retire and may stand for re-election by shareholders every three years, in accordance with the NZX Listing Rules.

A Director appointed since the previous annual meeting holds office only until the next annual meeting, but is eligible for re-

election at that meeting. At the Annual Shareholders’ Meeting on 17 August 2022, Grant Baker and Alistair Petrie were re-elected

as Directors.

Turners supports the Emerging Directors programme and views it as an excellent way of building Board talent, knowledge and

expertise and ensuring there is a succession plan in place when required. In line with this, Lauren Quaintance, who was selected

as an Emerging Director in October 2021, was appointed to the Board as an independent Director from 3 April 2023.

Written agreements with newly appointed Directors

When a Director is newly appointed, Turners will enter into a written agreement with them setting out the terms of their

employment/appointment. Turners has arranged policies of Directors’ and officers’ liability insurance which, with a Deed of

Indemnity entered into with all Directors, ensure that generally Directors will incur no monetary loss as a result of actions

undertaken by them as Directors. Certain actions are specifically excluded, for example, the incurring of penalties and fines which

may be imposed in respect of breaches of the law.


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Board composition and Director information

Information on Board members, including their profiles, attendance at Board meetings and independence, is disclosed annually

in Turners Annual Report. Profiles on each Director are also on the Turners’ website.

The Board currently comprises of seven Directors: a non-executive chairman, four independent Directors and three non-executive

Directors. While the Board is very active, non-executive Directors are not involved in the day to day running of the business and

have no influence over operational decisions. Directors are all elected based on the value they bring to the Board and against

set criteria detailed in Turners’ Corporate Governance Code. The Board believes that the current Directors provide valuable

expertise and experience and offer complementary skill sets. The mix of long-standing and newer Directors ensures that continuity

of knowledge and organisational memory is balanced with fresh perspectives.

As at 31 March 2023, Board members were:

• Grant Baker, non-executive Chairman: Appointed 10 September 2009

• Martin Berry, independent Director: Appointed 17 August 2018

• Matthew Harrison, non-executive Director: Appointed 12 December 2012

• Alistair Petrie, non-executive Director: Appointed 24 February 2016

• John Roberts, independent Director: Appointed 1 July 2015

• Antony Vriens, independent Director: Appointed 12 January 2015

Lauren Quaintance was involved with the Board as an Emerging Director during FY23 and was appointed as an independent

Director from 3 April 2023.

Information on each Director is available on the Turners website and on page 30 to 33 of the 2023 Annual Report.

The table below summarises the current key skills and experience of the Board.

Industry knowledge/experience Highly skilled Moderately skilled

Industry & sector knowledge

- Auto retail

⬤⬤⬤ ◯◯◯◯

- Finance ⬤⬤⬤⬤

◯◯◯

- Insurance ⬤⬤⬤

◯◯◯◯

- Credit management

⬤⬤

◯◯◯◯◯

Technology/digital

⬤⬤⬤⬤

◯◯◯

Entrepreneurial growth and transformation

⬤⬤⬤⬤⬤⬤


Sales, marketing and brand experience

⬤⬤⬤⬤⬤⬤


People, culture and employee relations

⬤⬤⬤⬤⬤⬤⬤


Finance and capital markets ⬤⬤⬤⬤ ◯◯◯

Risk management and regulatory

⬤⬤⬤⬤⬤ ◯◯

Governance

⬤⬤⬤⬤⬤⬤


ESG

⬤⬤⬤⬤

◯◯◯


Director independence

The majority of Turners’ Board are independent Directors. In order for a Director to be an independent Director, the Board has

determined that the relevant Director must not be an executive of Turners and must have no disqualifying relationships. The

Board follows the guidelines of the NZX Code. In particular, the Board takes into consideration shareholdings in Turners, tenure

and other relationships and assesses whether a Director’s interest, position, association or relationship might interfere, or might

reasonably be seen to interfere, with that Director’s capacity to bring an independent judgment to bear on issues before the Board,

to act in the best interests of Turners and to represent its shareholders generally. The Board assesses the independence of

Directors’ on their appointment and at least annually thereafter.

The Board has determined, based on information provided by directors regarding their interests, which has been evaluated

against the criteria in the Board Charter, that as at 31 March 2023 and the date of this Annual Report, Grant Baker, Matthew

Harrison and Alistair Petrie are not independent directors, owing to their personal or related shareholdings in Turners. The Board

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feels that these investments further align directors’ interests with those of shareholders. Arrangements are in place to ensure

possible conflicts of interest are mitigated.

Director’s interests are disclosed on pages 98 to 101 of the 2023 Financial Statements.

The chair is not the CEO of Turners, is not involved in the day to day running of the business and does not have significant

influence over operational decisions.

Board Meetings and Attendance

The Board has 11 scheduled meetings a year. The table below sets out Directors’ attendance at Board and Committee meetings

during FY23. In total, there were 11 Board meetings; 4 Audit, Risk Management & Sustainability Committee meetings; and 5

Lending and Credit Committee meetings.

Board

Audit, Risk Management &

Sustainability committee

Lending & Credit

committee

Total Number of Meetings

Held

11 4 5

Grant Baker 11

Martin Berry 10

Matthew Harrison 11 5

Alistair Petrie 10 4 5

John Roberts 11 4 5

Antony Vriens 11 4

Lauren Quaintance

1

10

1. Lauren Quaintance held the role of an Emerging Director during FY23

Diversity

Turners believes that diversity and inclusion of background, experiences, thoughts and ways of working lead to greater creative

and innovative solutions which ultimately lead to a superior outcome for its stakeholders socially, economically and

environmentally. Diversity in Turners includes (but is not limited to) the following: gender, race, ethnicity and cultural background,

thinking, physical capability, age, sexual orientation, and religious or political belief.

Turners Diversity and Inclusion Policy is available on the Turners website. While no measurable objectives are in place, the Board

requires management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board also uses

tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing and

respecting differences to establish benchmark measures and progress. The regular staff survey includes questions on equality

with respondents rating Turners 9.4 out of 10 for diversity and inclusion (D&I).

As part of its ESG goals, Turners is working to promote a diverse and inclusive culture across the business. A Diversity and

Inclusion Committee was established in September 2022 and D&I training has been undertaken by the Leadership team and will

be rolled out across the business this year. Turners is also looking to rollout remuneration benchmarking to enable better

measurement of gender pay equality.

As at 31 March 2023, the gender balance of Turners Directors and people was as follows:

31 March 2023 31 March 2022

Female Male Female Male

Directors - 6 - 6

Emerging Director 1 - 1

Senior Leadership 7 35 7 31

Management 38 47 42 50

Other Employees 223 270 250 288


Board Training and Performance

Turners encourages all Directors to undertake appropriate training and education so that they may best perform their duties. This

includes attending presentations on changes in governance, legal and regulatory frameworks; attending technical and

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professional development courses; and attending presentations from industry experts and key advisers. In addition, Directors

receive updates on relevant industry and company issues, and briefings from key executives.

The Board regularly considers individual and collective performance, together with the skill sets, training and development and

succession planning required to govern the business. An external review was conducted in FY20, and a self evaluation was

conducted in FY23.


PRINCIPLE 3 – BOARD COMMITTEES

The Board should use committees where this will enhance its effectiveness in key areas, while still retaining Board

responsibility.

The Board has constituted two standing Committees being the Audit, Risk Management and Sustainability Committee and the

Lending and Credit Committee. Due to the size of the Turners’ Board, remuneration and director nomination and appointment

matters are dealt with by the full Board.

Committees allow issues requiring detailed consideration to be dealt with separately by members of the Board with specialist

knowledge and experience, thereby enhancing the efficiency and effectiveness of the Board. However, the Board retains ultimate

responsibility for the functions of its Committees and determines their responsibilities.

The Committees meet as required and have terms of reference (Charters), which are approved and reviewed by the Board.

Minutes of each Committee meeting are forwarded to all members of the Board, who are all entitled to attend any Committee

meeting. Management may only attend committee meetings at the invitation of the Committee. Committee performance is

reviewed on a regular basis.

Each Committee is empowered to seek any information it requires from employees in pursuing its duties and to obtain

independent legal or other professional advice. The membership and performance of each Committee is reviewed annually. From

time to time, special purpose committees may be formed to review and monitor specific projects with senior management.

Audit, Risk Management & Sustainability Committee (ARMS Committee)

The role of the ARMS Committee is to assist the Board in carrying out its responsibilities relating to Turners’ risk management

and internal control framework, the integrity of its financial reporting, and Turners’ internal and external auditing processes and

activities. This responsibility includes providing the Board with additional assurance about the quality and reliability of the financial

information issued publicly by Turners. All matters required to be addressed and for which the Committee has responsibility were

addressed during the reporting period. In addition the Committee oversees the strategies, activities and performance regarding

sustainability, corporate social responsibility and the environment.

The Committee is comprised solely of non-executive Directors of Turners, has three members, has a majority of independent

Directors and has at least one Director with an accounting or financial background. The Chair of the committee is not the Chair

of the Board and does not have a long-standing association with Turners’ external audit firm as a current, or retired, audit partner

or senior manager at that firm.

Management and employees may only attend meetings at the invitation of the Committee and the Committee routinely has

Committee-only time with the external and internal auditors without management present. The Committee Charter is available as

Appendix B in the Turners Corporate Governance Code.

Members as at 31 March 2023 were John Roberts (Chair), Antony Vriens and Alistair Petrie. Their qualifications and experience

are set out in the Annual Report.

Lending and Credit Committee

The Lending and Credit Committee assists the Board in fulfilling its responsibilities by providing oversight of the credit risk

management of Oxford Finance, Turners’ finance subsidiary, including reviewing internal credit risk policies and recommending

portfolio limits for Board approval. It is also responsible for reviewing the quality and performance of the finance business’ portfolio.

The Lending and Credit Committee is governed by a charter which is available on the Group’s website.

The Lending and Credit Committee members as at 31 March 2023 were Matthew Harrison (Chair), Alistair Petrie and John

Roberts.

Takeovers

Turners is prepared in the event of a takeover. The Board has adopted a written Takeover Response Policy (contained within the

Turners Corporate Governance Code) to follow in the event that a takeover notice or scheme of arrangement proposal is imminent.

This policy would involve Turners forming an Independent Takeover committee to oversee disclosure and response, and

engaging expert legal and financial advisors to provide advice on procedure.

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PRINCIPLE 4 – REPORTING AND DISCLOSURE

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures.

Continuous Disclosure Policy

Turners’ Directors are committed to keeping investors and the market informed of all material information about Turners and its

performance, and ensuring compliance with applicable legislative and the NZX Listing Rules. The release of material information

is guided by the Reporting and Disclosure section in Turners Corporate Governance Code, and the Turners Continuous

Disclosure Policy, which are available to view on Turners’ website.

Copies of other key governance documents are also available on Turners’ website.

In addition to all information required by law, Turners also seeks to provide sufficiently meaningful information to ensure

stakeholders and investors are well informed, including financial and non-financial information.

Reporting

The Board demands integrity in reporting, and in the timeliness and balance of disclosures. Turners seeks to provide clear,

concise financial statements and recognises the value of providing shareholders with financial and non-financial information,

including information on environmental, social and governance (ESG) matters

The Board is responsible for ensuring that the financial statements give a true and fair view of the financial position of Turners

and have been prepared using appropriate accounting policies, consistently applied and supported by reasonable judgements,

estimates and for ensuring all relevant financial reporting and accounting standards have been followed.

The Board requires that, prior to its approval of financial statements, the CEO and CFO certify that, in their opinion Turners’

financial records have been properly maintained and the financial statements comply with the appropriate accounting standards

and give a true and fair view of the financial position and performance of Turners, and that their opinion has been formed on the

basis of a sound system of risk management and internal control, which is operating effectively.

Turners has not adopted a formal ESG framework but has instead selected key matters to report on. Turners will report against

the mandatory climate-related disclosures regime from FY24. Turners has an ESG Policy in section 14 of Turners Corporate

Governance Code.

Turners is committed to using its resources responsibly and will look for opportunities to reduce any negative environmental risk

or impact from business operations, products and services. Turners is committed to providing fair and responsible products and

services that includes adherence to the Responsible Lending Code, the Responsible Credit-Related Insurance Code, Insurance

(Prudential Supervision) Act 2010 and various other Acts.

The Board encourages diversity and adheres to its Modern Day Slavery Statement, and will not knowingly participate in business

situations where Turners could be complicit in human rights and labour standard abuses.

Turners discusses its strategic objectives and its progress against these in the Chair and CEO’s commentary in shareholder

reports, and at other investor events during the year including investor presentations and the Annual Shareholders’ Meeting.


PRINCIPLE 5 – REMUNERATION

The remuneration of Directors and executives should be transparent, fair and reasonable.

The Board promotes the alignment of the interests of the Directors, the CEO and management with the long term interests of

shareholders. Remuneration policies and structure are reviewed regularly to ensure remuneration of management and Directors

is fair and reasonable in a competitive market for the skills, knowledge and experience required by Turners.

The Board recognises that it is desirable that executive remuneration (including executive Directors) should include an element

dependent upon the performance of both Turners and the individual, and should be clearly differentiated from non-executive

Director’s remuneration.

Details of Directors and executives’ remuneration and entitlements for the 2023 financial year are detailed on pages 86 and 98

of the Annual Report.

The Remuneration Policy is included in section 10 of Turners Corporate Governance Code. Turners does not have a

Remuneration Committee and matters pertaining to remuneration are dealt with by the full Board.

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Director Remuneration

The total remuneration pool available for Directors is fixed by shareholders. The Board determines the level of remuneration paid

to Directors from the approved collective pool. Directors also receive reimbursement for reasonable travelling, accommodation

and other expenses incurred in the course of performing their duties. The annual fee pool limit is $665,000 and was approved by

shareholders at the annual meeting in September 2018. Any proposed increases in non-executive Director’s fees and

remuneration will be put to shareholders for approval. If independent advice is sought by the Board, it will be disclosed to

shareholders as part of the approval process. Board policy is that no sum is paid to a Director upon retirement or cessation of

office.

While there is no formal requirement, all of Turners’ Directors either directly or indirectly own shares in Turners. The Directors do

not receive any performance- or equity-based remuneration. Details of shareholdings are on page 98 of the 2023 Financial

Statements.

Board Remuneration

• Chairman $150,000

• Non-executive Director $75,000

• Chair of DPL Insurance Limited $35,000

• Chair of DPL Insurance Limited for duties as a non-executive Director for TRA $75,000

• Chair of ARMS Committee $15,000

• Chair of Lending and Credit and Committee $15,000

DPL Insurance is legally required to operate a separate Board because it holds an insurance license with the Reserve Bank of

New Zealand. Antony Vriens is the current chairman of the DPL Insurance Board and is also a non-executive Director of Turners.

Details of individual Directors’ remuneration are detailed on page 98 of the 2023 Annual Report. Turners does not pay fees upon

retirement of Directors.

Executive Remuneration

Executive remuneration consists of a fixed base salary, a variable short term bonus paid annually and a long term incentive,

being a Share Option Plan. Bonuses are paid against a mix of profit and specific project completion objectives. The profit objective

is based on the annual budget for the relevant business unit including a stretch target. The maximum bonus paid to an executive,

excluding the CEO and CFO, is 25% of base salary. The bonus paid to the CFO is measured against an incentive target, based

on a dollar value, approved by the Board. The incentive target is based on a projected profit before tax. At the minimum

achievement level of 95% of the incentive target, 50% of the bonus is paid, increasing to a maximum of 150% at the achievement

of level of 105% or more. Options are granted at the discretion of the Board and vesting is dependent on being employed by

Turners on vesting date.

Details of executives’ remuneration and entitlements are detailed under Key Management Compensation on page 86 and

Remuneration of Employees information on page 99 of the 2023 Financial Statements. Details of the Group’s Share Option Plan

are detailed on page 84 and 85 of the 2023 Financial Statements.

CEO Remuneration

The review and approval of the CEO’s remuneration is the responsibility of the Board. The CEO’s remuneration comprises a fixed

base salary, a variable short term bonus payable annually and a long term incentive, being participation in the Group’s Share

Option Plan. Benefits include KiwiSaver contributions and any direct cash or non-cash benefits, for example, car park.

The CEO’s remuneration can be summarised as follows:

Salary Benefits Subtotal Pay for Performance

Total

Remuneration

Cash STI Share LTI

FY23 722,576 64,435 812,011 350,000

1

432,500

2

1,594,511

FY22 659,000 50,325 709,325 375,000

3

535,000

2

1,619,325

1. STI for FY23, paid in FY24, 104% of target achieved

2. Taxable value of 250,000 options, with an exercise price of $2.00, exercised in FY22 and FY23

3. STI for FY22, paid in FY23, 105% of more of target achieved


Short term bonus: A short term bonus scheme is in place which rewards achievement against an incentive target, based on a

dollar value, approved by the Board. The incentive target is based on projected profit before tax. At the minimum achievement

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



         



             
















                





























          






































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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CORPORATE GOVERNANCE REPORT cont.



Baker Tilly Staples Rodway attends the Annual Shareholder Meeting, and the lead audit partner is available to answer questions

from shareholders at that meeting.

Internal Audit

While Turners does not have a dedicated Internal Auditor role, it does have a number of internal controls overseen by the ARMS

Committee, including controls for computerised information system, security, business continuity management, insurance, health

and safety, conflicts of interest, and prevention and identification of fraud.


PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

Turners’ Board is committed to open dialogue and to facilitating engagement with shareholders. The aim of Turners’ investor

relations programme is to provide shareholders with information about Turners and to enable them to actively engage with Turners

and exercise their rights as shareholders in an informed manner.

Turners has a calendar of communications and events for shareholders, including but not limited to:

• Annual and Interim Reports

• Market announcements

• Annual Shareholder Meeting

• Financial results calls

• Other ad hoc investor presentations

• Easy access to information through the Turners website www.turnersautogroup.co.nz

• Access to management and the Board via email info@turnersautogroup.co.nz

Investor website

Turners maintains a comprehensive investor relations website which provides access to key corporate governance documents,

copies of all major announcements, company reports and presentations.

Shareholder engagement

All shareholders are given the option to elect to receive shareholder communications in electronic form (by email) and this is

actively encouraged.

Shareholders are encouraged to attend the Annual Shareholders’ Meeting and may raise matters for discussion at this event.

Turners live streams the annual meeting, which is accessible worldwide. In 2022, an in-person meeting was held, alongside a

live webcast. Given the small size of Turners and the low participation rates, Turners opted for the meeting format above, believing

this balances shareholders’ needs with costs. Online shareholders have the opportunity to present questions and vote by proxy

prior to the meeting.

In accordance with the NZX Corporate Governance Code, the Board ensured that the notice of the 2022 Annual Shareholder

Meeting was available to shareholders at least 20 working days prior to that meeting.

In addition to shareholders, Turners has a wide range of stakeholders and maintains open channels of communication for all

audiences, including shareholders, brokers and the investing community, as well as staff, suppliers and customers.

Shareholder voting

Shareholders have the ultimate control in corporate governance by voting Directors on or off the Board. Voting is by poll, upholding

the ‘one share, one vote’ philosophy. In accordance with the Companies Act 1993, Turners’ constitution and the NZX Listing

Rules, Turners refers major decisions which may change the nature of Turners’ to shareholders for approval.

Capital raising

Turners did not raise any capital during the period.

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

DIRECTORY


DIRECTORY


CORPORATE DIRECTORY


DIRECTORS

Grant Baker

Chairman

Appointed 10 September 2009


Martin Berry

Independent Director

Appointed 17 August 2018


Matthew Harrison

Non-executive director

Appointed 12 December 2012


Alistair Petrie

Non-executive director

Appointed 24 February 2016


John Roberts

Independent Director

Appointed 1 July 2015


Antony Vriens

Independent Director

Appointed 12 January 2015


Lauren Quaintance

Independent Director

Appointed 3 April 2023



SHAREHOLDER INFORMATION


COMPANY PUBLICATIONS

The Company informs investors of the Company’s business

and operations by issuing an Annual Report, an Interim Report

and releasing announcements on the NZX’s website.


Financial calendar

First quarterly dividend October

Annual meeting August

Half year results announced November

Second quarterly dividend January

Third quarterly dividend April

End of financial year 31 March

Annual results announced May

Annual report June

Final dividend July




REGISTERED OFFICE

Level 5, 70 Shortland Street, Auckland, New Zealand

PO Box 1232, Shortland Street, Auckland, 1140, New Zealand

Freephone: 0800 100 601

Email enquiries: info@turnersautogroup.co.nz

Web: www.turnersautogroup.co.nz



AUDITOR

Baker Tilly Staples Rodway




BANKERS

Bank of New Zealand and ASB Bank




LAWYERS

Chapman Tripp













SHARE REGISTER

Computershare Investor Services Limited

Level 2, 159 Hurstmere Road, Takapuna, Auckland

Private Bag 92119, Auckland 1142, New Zealand

Telephone: +64 9 488 8777





ENQUIRIES

Shareholders with enquiries about transactions, change of address or dividend payments should contact Computershare Investor Services

on +64 9 488 8777. Other questions should be directed to the Company at the registered address.



STOCK EXCHANGE

The Company’s shares trade on the NZX Main Board operated by the NZX Limited under the code TRA and as an exempt foreign entity

on the ASX operated by ASX Limited.


This annual report is dated 29 June 2023 and is signed on behalf of the board by:







G.K. Baker J.A Roberts

Chairman Director

TURNERS LIMITED

Consolidated statement of financial position for the year ended 31 March 2016

2016

2015

Notes

$’000

$’000

Assets

Cash and cash equivalents10

13,810

12,339

Financial assets at fair value through profit or loss11

18,455

17,350

Trade receivables12

9,575

7,394

Inventory13

14,156

8,984

Finance receivables14

167,598

142,827

Other receivables and deferred expenses15

8,505

5,946

Reverse annuity mortgages16

9,734

13,253

Property, plant and equipment19

11,108

8,319

Tax receivables

-

433

Deferred tax asset20

4,024

8,532

Intangible assets21

105,338

103,595

Total assets362,303

328,972

Liabilities

Other payables22

22,270

17,790

Deferred revenue23

6,049

7,476

Tax payables

990

71

Derivative financial instruments

49

-

Borrowings24

174,816

156,995

Life investment contract liabilities32

15,629

16,378

Insurance contract liabilities32

12,688

9,260

Total liabilities232,491

207,970

Shareholders’ equity

Share capital25

136,127

135,294

Other reserves

(52)

(23)

Retained earnings

(6,263)

(14,269)

Total shareholders’ equity129,812

121,002

Total shareholders’ equity and liabilities362,303

328,972

For and on behalf of the Board


G.K. BakerP.A. Byrnes

Chairman DirectorExecutive Director

Authorised for issue on 22 June 2016

The accompanying notes from part of these financial statements

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NOTES

116
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Turners Automotive Group Limited

Level 5, 70 Shortland Street

PO Box 1232, Auckland 1140

T: 0800 100 601

E: info@turnersautogroup.co.nz

www.turnersautogroup.co.nz

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.