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Annual Meeting Materials

AGM2 August 2023RADHealthcare

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Radius Residential Care Limited

ANNUAL SHAREHOLDERS’ MEETING 2023

Executive Chair and Managing Director’s Address – Brien Cree




At Radius Care, our primary focus is on caring for people. We take pride in being New Zealand's leading

provider of high acuity, aged residential care, dedicated to ensuring the well-being of our residents as

they age gracefully within our communities. With a compassionate approach, we operate 24 aged care

homes and four vibrant retirement villages spanning across the nation, from as far north as the Bay of

Islands to the southernmost city of Invercargill.

Our journey began in 2003 with just one care home and since then Radius Care has witnessed

significant expansion, transforming from a single care home to a diverse portfolio. This expansion is a

testament to the trust and confidence placed in us by the people we serve. Since we listed on the NZX

this growth has enabled us to take ownership of the land and buildings at more than half of our care

homes, further solidifying our commitment to providing the best care possible.

Our business comprises three main streams - aged care, independent living units, or retirement village

units, and adjacent businesses that align with our core offering.

Our aged care business continues to perform well with high occupancy and a strong reputation for

clinical care excellence. We now have 24 care homes offering a spectrum of specialist services,

supported by our exceptional people who are dedicated to delivering the highest level of care to our

residents.

Our village business continues to expand with one new village acquired in 2022. Acquisitions remain

a core growth opportunity for Radius going forward.

Finally, we have recently expanded our adjacent offerings with the introduction of a nursing bureau

called RConnect, earlier this year. This has been made possible due to the excellent work done by our

people team in recruiting over 140 nurses via direct channels, primarily from the Philippines, Marshall

Islands, Singapore, Fiji and the Middle East. We are now in the great position of being fully staffed and

therefore able to provide support to other aged care providers. The bureau benefits Radius both by

generating a new income stream but also reduces the costs to the Radius business when our own care

homes use RConnect. I am excited about the opportunity this presents Radius in supporting a sector

that desperately needs nurses.

2023 has been another year where Radius has been able to demonstrate successful execution against

our core strategic pillars as we enter our 20th year of operation.

Over the past two years we have acquired the land and buildings of eight of our leased sites in line

with our stated strategy to further expand our existing facilities. We now own the land and building

at 13 of our 24 care homes and all 4 retirement villages. This represents a substantial shift in our

ownership models and gives us the opportunity to maximise value and drive value-enhancing

developments on existing sites.


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In September 2022 Radius Care acquired Matamata Country Lodge, a beautiful care home in the

centre of Matamata. Radius has already been able to improve this asset through cost and scale

efficiencies which has resulted in its valuation increasing by $4.3m since acquisition. This property also

has good development potential for further retirement village units.

Radius was able to progress its brownfield development pipeline with the completion of a 24-bed

extension at Thornleigh Park in New Plymouth in February 2023. The development pipeline remains

strong with plans in place for an additional 305 care rooms and 112 independent living units.

The senior management team at Radius care was complimented in 2022 with the recruitment of

Wendy Jenkins as Chief Financial Officer and Richard Callander as Chief Operating Officer. Together

with our Chief Executive Andrew Peskett and existing executives Sam Carey, Trish Evers, and Gared

Thomas, the management team is in great shape with the right experience and vision to grow the

business. With new short-term and long-term incentive plans in place the senior executive team is

well incentivised to drive performance in the interest of Radius residents and stakeholders.

I would also like to acknowledge the Board of Radius Care for their ongoing support and commitment

throughout the year.

Before I hand over to Andrew, I wanted to provide an update on the health care sector in New Zealand

and how Radius Care is positioned.

The key to the successful operation of our care homes is our front-line nurses and caregivers who are

critical to providing the quality of care to our residents that Radius is known for. The nationwide

shortages of nurses and lack of funding in the aged care sector has been well recognised and it was

pleasing to see some moves to address this in 2023 with pay disparity funding. While the gap in funding

for nurses has closed, we still have some way to go before our nurses and health Care Assistants have

true pay parity with those in public hospitals. While Radius has been successful in nurse recruitment

to mitigate issues of supply, we continue to advocate strongly for more funding in the sector to

recognise the critical role aged care plays in the health sector in New Zealand.

As Radius Care approaches its 20th year in business this October, we can take great pride in our

achievements. Our primary focus in the aged care sector is to continuously elevate the quality of care

we provide to our residents. Our aim is to foster a nurturing environment that embraces their physical,

emotional, and social well-being, ensuring our residents feel valued and cherished during their time

with us.

Our mission remains twofold: to offer our residents a comfortable environment in which they can age

gracefully, and to generate value for our stakeholders.

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Radius Residential Care Limited

ANNUAL SHAREHOLDERS’ MEETING 2023

CEO’s Address – Andrew Peskett



Brien’s update on strategy has demonstrated that we continue to make progress on a number of

fronts. This has flowed through to our business performance driving record earnings in FY23. Critical

to achieving this is our exceptional people who are at the heart of the daily operations of our business.

It is through these 1,900 individuals that we are able to provide the quality of care that ultimately

generates returns on our assets, which in turn propels us forward and delivers returns to our

stakeholders.

With that in mind I want to firstly talk about our people. While the impact of Covid-19 has diminished,

we still had some tricky times in FY23 with outbreaks particularly in the first half of the year. This,

combined with extreme weather events in the second half of the financial year presented challenges

to our operations. The resilience and dedication of our exceptional people ensured we were able to

continue to deliver the highest quality of care to our residents. If you've been fortunate enough to

witness the care and support that Radius Care Homes offer to your loved ones, I'm confident that you

truly grasp the immeasurable impact our people have. I am very proud to work for an organisation

with an amazing culture of caring that Brien has been instrumental in creating.

While labour pressures have remained in the sector Radius has worked hard to ensure we have front-

line nurses and caregivers at our care homes. Despite the well-publicised shortage of nurses and pay

disparity issues, Radius Care has been successful in recruiting a large number of internationally

qualified nurses to help fill our vacancies and support our existing teams. This recruitment initiative

has been so successful that recently Radius Care has been able to establish a nursing bureau to provide

greater flexibility to our people and reduce the costs of external providers.

In recognition of the incredible service of our people we have now implemented an employee loyalty

bonus issue of shares to the value of $1,000 to all Radius Care employees with a tenure of 10 or more

years.

This is an opportune moment for me to publicly acknowledge and thank all the employees of Radius

Care for their extraordinary compassion they demonstrate in Radius Care Homes, I am certain you

understand the invaluable difference you all make – thanks team!

I would like to reinforce why Radius Care is well positioned to capitalise on a market with very strong

fundamentals. As the demand chart demonstrates, the proportion of New Zealanders over the age of

85 continues to grow and our population also continues to increase in life expectancy. With increased

life expectancy comes an increasing need for high acuity and specialist care. Continuity of care also

becomes important to enable our residents to stay in one place as their level of dependency increases.

The Radius Care portfolio is well positioned to meet these needs as it is focused on the most needs-

based segments of the market with around 87% of our beds certified as high acuity against an industry


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average or around 58%. This also underpins our occupancy levels which remain well above industry

averages.

Radius Care is well positioned to diversify away from its core revenue streams by providing more

choice of rooms and services through our premium offerings and through adjacent offering such as

the Radius Shop and our new nursing bureau service RConnect.

As Brien has highlighted, we have been able to grow our operations through acquisitions and

developments and this remains a core opportunity for future growth for the business.

Looking at FY23 performance, we delivered record underlying earnings and maintained our market

leading key metric of EBITDA per bed. This was a function of increasing revenue by 10%, due in part

to a sustained focus on growing revenue from premium services, and by maintaining operational

efficiency in delivering superior levels of care. We have also grown the portfolio both organically and

through acquisitions and we now have 1,889 care beds (up 105) 148 independent living units (up from

101 in FY22). Over time as we continue to develop the portfolio, we will have care suites and more

retirement village units, which will result in a more diversified portfolio and will increase the breadth

of offerings to our customers, which is critical in this time to have full continuum of care and different

options in care.

Looking at FY24, I am excited about the opportunities for Radius Care. We have hit the ground running

with significant commercial intensity, including executing on a business improvement program that is

already reaping many rewards through streamlined operations and portfolio optimisation. We're very

excited to drive these improvements to ensure that we continue to be the clear industry leader in

care. Our first quarter underlying EBITDA results are significantly ahead of the FY23 first quarter and

we anticipate that this trend will continue as we look to outperform last year’s underlying EBITDA

performance.

We have recently been successful in receiving approval from our bank to implement a debt

management program which includes the disposal of some non-core assets to reduce our debt and

provide capacity to grow. We are now making good progress on asset sales in order to meet the bank

requirements.

The Government recently confirmed the latest pay funding arrangements from 1 July 2023 for the

sector and while it does not go far enough to address the significant years of underfunding which has

forced some operators to shut their doors, it is pleasing to see increased investment in the sector

including better pay rates for our nurses.

Thank you for the chance to present our exciting growth trajectory to everyone present in the room

and those joining us online today. By maintaining a people-focused approach and staying true to our

strategy, we will continue to provide outstanding care and services to those we serve. Together, we

care about care.

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Annual Shareholders Meeting
3 A u g u s t 2 0 2 3

2FY23 ASM
BrienCree

Executive Chair

Duncan Cook

Executive Director

BretJackson

Independent Director

Mary Gardiner

Independent Director

Hamish Stevens

Independent Director

BoardofDirectors

B r i e n C r e e –E x e c u t i v e C h a i r

3FY23 ASM
At a Glance

Our Strategy

Since listing on the NZX in December 2020,

we have been executing our growth

strategy.

We’ve acquired two other aged care

facilities and two small retirement villages.

We’ve purchased eight of our leased

properties.

We are also optimising our existing portfolio

through increased premium charging and

rolling out Occupation Right Agreements on

care suites at selected development sites.

Our Team

1,750+ employees, led by a

management team with strong aged

care credentials.

Founder Brien Cree, remains committed

to the business and is an Executive

Chairmanfocused on driving Radius

Care’s growth.

Recent appointment of Andrew Peskett

as CEO, Wendy Jenkins as CFO and

Richard Callander as COO, brings further

leadership and operational expertise to

our management team.

Our Operations

We operate 24 aged care facilities across

New Zealand, comprising 1,880+ care

beds. Radius Care owns 13 of these

facilities and leases 11.

Radius Care also owns and operates four

retirement villages comprising 148 units.

Our Purpose

To be New Zealand’s leading provider

of healthcare services, enabling our

residents to age in place and to deliver

returns to shareholders through capital

growth and tax-paid distributions.

Our Focus

Our aged care offering is focused on the

high acuity and specialist care segment of

the market.

This segment has the strongest expected

demand growth.

Radius Care has the highest per Care Bed

EBITDAR margins across the industry, as

well as strong barriers to entry.

1,750+

Employees

1,880+

Care Beds

92.7%

Care Beds

7.3%

ILUS

B r i e n C r e e –E x e c u t i v e C h a i r

4FY23 ASM
1

Strategy OverviewBrien Cree, Executive Chair

2

Business UpdateAndrew Peskett, Chief Executive Officer

3

Q&A Opportunity

4

Resolutions and Voting

5

General Business

2023 ASM Agenda

B r i e n C r e e –E x e c u t i v e C h a i r

Strategy and growth
plan overview

6FY23 ASM
We Care About Care

Supporting our senior community through a diverse and growing offering.

4 Retirement Villages

148 Units

IndependentLivingUnits

Apartments

Villas

Rest Home

Hospital

Dementia

Palliative

Respite

24 Care Homes

+1880 Beds

Aged Care Service

Young

Persons

Disabled

Other Services

Radius ShopRConnect

B r i e n C r e e –E x e c u t i v e C h a i r

7FY23 ASM
Strategy Update

Since listing Radius has demonstrated successful execution against its core strategic pillars.

Greater control over strategic

sites, allowing value

enhancing initiatives to be

implemented.

Acquired four Ohaupo Properties (settled 5 August 2021).

Acquired four UCG Properties (settled 6 May 2022).

Acquisition of

strategically important

facilities operated by

Radius Care.

Opportunistic

value accretive

acquisitions.

Grow the portfolio organically

by taking advantage of a

higher fragmented market.

Acquisition of Clare House (settled 1 November 2021).

Acquisition of Matamata Country Lodge (settled 29 September 2022).

Brownfield

developments.

Greenfield

developments.

Add value to the portfolio

while expanding into new

products like care suites while

reducing execution risk.

Selective development of

new villages aligned with

Radius Care’s focus on care.

Completed Thornleigh Park 24 bed extension on budget.

Brownfield potential identified at owned sites comprising six care

beds, 169 care suites and 18 independent living units.

Further work undertaken to prepare for Northwood village

development in Belfast, Christchurch likely to commence in FY25.

B r i e n C r e e –E x e c u t i v e C h a i r

8FY23 ASM
Acquisition of strategically important operated sites

Eight assets acquired in two years

Taupaki Gables

Elloughton Gardens

Windsor Court

Peppertree

St Joans

Arran CourtFultonHeatherlea

B r i e n C r e e –E x e c u t i v e C h a i r

9FY23 ASM
Opportunistic Acquisitions

Matamata

Country Lodge

81 care beds46 retirement

village units

18 villa development

pipeline

10FY23 ASM
Development Completed

Thornleigh Park

24 care beds

Opened and being

occupied in FY24

11FY23 ASM
Senior

Management

Team

Andrew Peskett

CEO

FEBRUARY 2022

Wendy Jenkins

CFO

JULY 2022

Sam Carey

GM, Sales,

Marketing & Retail

OCTOBER2011

Trish Evers

GM, People

JULY 2017

Gared Thomas

GM, Property

Development

MAY2019

Richard Callander

COO

AUGUST 2022

B r i e n C r e e –E x e c u t i v e C h a i r

12FY23 ASM
Radius St Helenas

Business Update

A n d r e w P e s k e t t , C E O

13FY23 ASM
Our Exceptional People

A n d r e w P e s k e t t –C h i e f E x e c u t i v e O f f i c e r

14FY23 ASM
Strong Market

Demand

0.0%

2.0%

4.0%

6.0%

8.0%

2003200820132018202320282033

Rolling 5

-

year pop CAGR (%)

65 - 85 5-yr CAGR85+ 5-yr CAGR

91.8%

Radius Care

85.7%

Industry

OCCUPANCY AVERAGE

HIGH ACUITY BEDS

87%

Radius Care

58%

Industry

Industry Comparisons

High occupancy with unique exposure towards high acuity care

Demand underpinned by population demographics

Favourable Long

Term Demand

Drivers

Increasing

Diversification of Core

Revenue Streams

Focused Land

Acquisition

Strategy

High Barriers to

Entry

A n d r e w P e s k e t t –C h i e f E x e c u t i v e O f f i c e r

15FY23 ASM
FY23

Business

Overview

Delivering portfolio growth

and an expanded service

offering across New Zealand.

UNDERLYING

EBITDA$M

FY22

FY23

INDEPENDENT

LIVINGUNITS

FY23

FY22

101148

CAREBEDS

FY22

FY23

%BEDSWITH

ACCOMMODATION

SUPPLEMENT

FY23

FY22

17841889

65.868.1

AVERAGE

OCCUPANCY%

UNDERLYING

EBITDARPER

CAREBED$K

FY22

FY23

FY23

FY22

92.591.8

19.919.9

10.714.2

A n d r e w P e s k e t t –C h i e f E x e c u t i v e O f f i c e r

16FY23 ASM
FY24 Outlook

Improved operating performance focused on continuing to

drive market leading returns. Strong start to FY24 with first

quarter underlying EBITDA significantly ahead of FY23.

Execution of a comprehensive business improvement program

including streamlining operations.

Confirmation of an amendment to lending arrangements to

remove equity raise requirement and refocus on non-core

asset sales

Timing of selective developments to be assessed based on

market conditions.

A n d r e w P e s k e t t –C h i e f E x e c u t i v e O f f i c e r

17FY23 ASM
Q&A

Radius Glaisdale

18FY23 ASM
Resolutions

That the directors be authorised

to fix the fees and expenses of

Baker Tilly Staples Rodway as

auditor of Radius Care for the

ensuing financial year.

That Mary Gardiner be re-

elected as a Director of

Radius Care

AUDITOR REMUNERATION

DIRECTOR ELECTION

1.

2.

B r i e n C r e e –E x e c u t i v e C h a i r

19FY23 ASM
Resolutions

That Hamish Stevens be

re-elected as a Director

of Radius Care

That Tom Wilson be

elected as a Director of

Radius Care

DIRECTOR ELECTION

DIRECTOR ELECTION

3.

4.

B r i e n C r e e –E x e c u t i v e C h a i r

20FY23 ASM
GeneralBusiness

Radius Arran Court

21FY23 ASM
Thank You

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