My Food Bag Group Limited logo

Annual Meeting Presentation

AGM16 August 2023MFBFinancials

17 August 2023
NZX Code: MFB

My Food Bag Annual Shareholders’ Meefing – Chairman and CEO Addresses

Chairman’s Address

Mōrena and welcome to the annual shareholders’ meeting for My Food Bag. I am My Food Bag’s

independent chair, Tony Carter.

Today’s meeting is being conducted in person and online - we are very pleased to welcome those of

you participating online through the virtual meeting platform. I’ll provide you with further

instructions as we progress through the meeting, but for those of you attending virtually if you

encounter any technical issues, please refer to the virtual meeting online portal guide or you can

phone the helpline on 0800 200 220.

Before we formally begin, I would like to start by acknowledging Board members, Jon Macdonald

(Chair of the Nomination and Remuneration Committee), Jen Bunbury (Chair of the Audit and Risk

Committee), Cecilia Robinson (Chair of the Marketing Committee and one of My Food Bag’s

founders), Sarah Hindle and Mark Powell.

I would like to acknowledge that this is Jon's last annual meeting as a Director of My Food Bag,

having recently announced that he will retire as a Director at the end of this calendar year. Jon has

told us that this decision has been prompted by a reorganisation of his ongoing governance

commitments. We would like to thank Jon for his excellent contribution and commitment since his

appointment prior to our IPO in 2021, both around the Board table and in his role as Chair of the

Nomination and Remuneration Committee.

The Board does not intend to fill the vacancy created by Jon’s departure and will remain as a Board

of five members at this point in fime. We are comfortable that across the Board, there is a broad

range of skills and experience, and we are also mindful of ensuring that we are right-sizing the

business and our current cost base.

We also have members of the My Food Bag Leadership team in attendance, including:

-Mark Winter, Chief Executive Officer,

-Leanne Dekker, Chief Financial Officer, and

-Amanda Davies, Financial Controller, who will assist with Q&A later in the meeting.

Our auditors, EY, are in attendance, represented by Brent Penrose. Mr Penrose will be available to

address any questions regarding the conduct of the audit. Finally, you will of course notice that we

are in the offices of our share registrar, Link Market Services, and members of their team are

available today to help conduct the vote and act as our scrutineer.

I have had it confirmed to me that the Notice of Meeting has been sent to shareholders and other
persons entitled to receive it and I have been advised that we have a quorum present. On that basis,

I am pleased to formally declare the meeting open.

As always, shareholders were given the opportunity to attend the meeting and vote, or to appoint a

proxy to vote on their behalf. Proxies have been appointed for the purpose of this meeting in

respect of approximately 86 million shares, representing about 35% of our total share capital. My

fellow directors and I intend to vote all discretionary proxies we have received in favour of the 4

resolutions set out in the Notice of Meeting.

Turning to the agenda for today. Following my address, My Food Bag’s CEO, Mark Winter will

provide a business update before we move on to the more formal agenda items regarding the

acceptance of the FY23 financial statements and our four ordinary resolutions regarding the re-

election of Sarah Hindle and Jen Bunbury, the election of Mark Powell and the auditor’s

remuneration.

There will then be an opportunity for general Q&A. As always, I encourage shareholders to exercise

their right to vote and ask questions. You can send through your questions at any time through the

online portal by clicking the ‘Ask a Question’ button, and I encourage you to do so as early as

possible as this will allow us to answer these questions at the appropriate time during the meeting.

As we marked My Food Bag’s ten-year anniversary in March 2023, we also navigated a challenging

year for the business primarily driven by the changing economic environment. We have responded

to these challenges and are confident that the business is in a strong position to perform well going

forward.

During the FY23 year we undertook a reset of our business spanning our leadership, supply chain

and brand positioning, all focused on strengthening My Food Bag to remain relevant and continue

delivering into its second decade.

Each of our brands play an important part in our offering and we are focused on driving this full

range of brands across our portfolio. We saw Bargain Box performing well as our most affordable

meal kit in FY23 and this trend is continuing into the current year.

Our cash position in FY23 was impacted by our strong FY22 year and the timing of the FY22 full year

dividend and final tax payments falling into the current year. We also invested in new pick

technology across our sites, which is a key foundation to unlock strategic initiatives going forward.

Given this, the Board took the prudent approach not to pay a final dividend for the FY23 year. We

expect to resume paying dividends in respect of FY24 but have not yet determined whether we will

pay an interim dividend following our half year results.

We anticipate that the economic environment will continue to be tough for some time but we are

confident that our adaptability and resilience holds us in good stead, and we will continue to do

what we do well.

We are now over four months into our FY24 financial year. While we anticipate our financial results

for the upcoming half year will be behind the prior year due to the category-wide reduction in

demand that we experienced in the second half of FY23, demand seems to have stablised and we
are trading close to our expectations for the year to date which has been pleasing to see.

I would like to acknowledge and thank all our team at My Food Bag for their continued efforts and

passion for our business, and also our shareholders for their continued support.

CEO’s Address

Tēnā Koutou and welcome.

Thank you to everyone here and online for attending today, it is always nice to meet with our

shareholders and we appreciate the opportunity.

We reported EBITDA of $18.2m for the 12 months to 31 March 2023. These earnings were

generated off $175.7m of revenue equating to an EBITDA percentage of 10.4%.

Revenue was down 9.4% on the prior year, with demand softening over the second half of the

financial year. This trend of softer demand is in line with what is being seen more generally in the

current economic environment.

As Tony spoke to, we have seen demand largely stabilise over the FY24 year to date, and we are very

focused on acquiring quality customers through ensuring our offering is relevant, convenient and

great value.

In FY23, we implemented a number of important inifiafives to help enable our focus on growing

acfive customers. These included:

The implementafion of picking technology at our assembly centres to improve customer

experience and unlock producfivity gains. We delivered this at our Auckland site in March

this year, and subsequent to balance date went live in May at our Christchurch site. The

implemented technology has provided a posifive step-change in the way we operate;

We also scaled the amount of recipe choice available for customers across each of our meal

kit brands to improve appeal and purchasing frequency;

We Confinued to expand our Kitchen offering to support a higher average order value;

Invested in our Bargain Box brand to build awareness and grow acfive customers; and

Improved our customers experience by changing to a recycling packing solufion called the

coolabox to ensure befter quality and presentafion of our deliveries.

These initiatives were all focused on strengthening My Food Bag’s performance going forward.

Turning to the next slide, these inifiafives are all acfions that sit within our current focus around

driving acfive customer growth by coming more relevant through offering greater flexibility,

convenience and value – underpinned by confinuing to improve business producfivity.

Those four pillars to grow acfive customers are:

Growing the awareness of Bargain Box affordability – which we have been execufing on and

which I will speak a bit more about shortly

Delivering flexibility, which is about scaling up recipe choice, offering customers the ability
to customise their selecfions and have a more personalised experience across our brand

porffolio of My Food Bag, Fresh Start and Bargain Box

Reinvigorafing Fresh Start – our brand with the highest margin – by having clear brand

messaging, improving customer experience and broadening the brands offer to take a larger

slice of the weight management market

Expanding our add-on selecfion, known as the Kitchen, to grow average order value and

strengthen the relevance of our product proposifion.

As I just touched on, we have been investing in the promotion of Bargain Box, recognising it is well

placed to grow during the current economic conditions.

During the second half of FY23 we revisited the design and positioning of the brand to make it more

distinctive and clearer to consumers.

We have rolled out comparative advertising around supermarket pricing, highlighting that Bargain

Box was on average 4% cheaper than Countdown and New World delivered over an 11-week

comparison period.

Earlier this year we also committed to a 6-month price freeze on Bargain Box – with clear messaging

around it being to help support kiwis plan their weekly food spend. Deliveries for Bargain Box were

up 2% year on year in FY23 and at the end of FY23 active customers were up 12%.

With the implementation of our new picking technology at our assembly sites, we have been able to

scale our recipe choice offering to customers. The number of recipes on offer has grown from 35

per week to over 60 across our portfolio of brands, providing customers with more variety to choose

from. In addition to this, customers now have the ability to better customise their recipes like

upgrading proteins or adding extras.

As a business this contributes to our revenue drivers of:

Frequency – As by providing more choice for customers we have historically seen less

skipping

Average order value growth – As our pricing architecture can capture premiums for

customisations like upgrades and additional sides. And

Active customer growth – As with a wider range we can target new food preferences and

provide more of it like 15-minute meal recipes, gourmet dishes or particular emerging food

trends

During FY23 we made the decision to invest more than $5 million in picking technology to improve

compliance, cost efficiency and unlock flexibility for our customers at our main Auckland and our

Christchurch sites. This has been a transformational investment for our supply chain.

With this project delivered, not only have we seen the investment unlock greater flexibility and

recipe choice, but our new picking technology has also led to an improved customer experience with

fewer picking and quality issues being reported and improved Net Promoter Scores from customers.

We are focused on maximising the productivity benefit gained from this technology which includes
labour savings and less waste in our processes, and which helps to offset other inflationary pressures

we have been seeing across our supply chain and overhead cost base.

We have a strong focus on cost and over the later stages of FY23 we reviewed our cost base and

began removing cost across the business to better match our current demand profile.

This included completing a restructure of our non-operational team, resulting in the number of

people across this group reducing by approximately 10%.

We also identified cost savings including right-sizing our lending facilities, pausing our Employee

Share Ownership Scheme and have now delisted from the ASX.

We have made the decision to consolidate our North Island footprint and exit our Highbrook site

which will increase operafional efficiency and further reduce cost. We expect to complete this prior

to 30 September and will provide further detail at our half year results.

Our focus on costs is continuous, and we will continue to manage and reduce these where it makes

sense to do so.

In FY23 we continued to invest in our culture and capability running a series of internal trainings to

lift skillsets and strengthen collaboration. We also reset our values through a programme of work

which directly involved the majority of our workforce participating in small workshops and sharing

their thoughts. This work was recognised at the HRNZ awards recently, winning the Organisational

Change and Development award.

We also continued to advance our commitment to diversity and inclusion, signing onto the Mind the

Gap register for gender pay gap reporting and remain focused on advancing diversity and inclusion

across My Food Bag.

So to wrap up and in summary, our focus is on growing My Food Bag by making us more relevant

through offering greater convenience, flexibility and value. During FY23 we implemented a number

of important inifiafives aligned to this focus, all aimed at strengthening My Food Bag’s performance

going forward. In FY24 our four pillars to grow acfive customers build off this and I look forward to

providing an update on progress at our interim results in November.

Thank you again shareholders for the opportunity today and your continued support.

Ends

For investor relafionsqueries:

Leanne Dekker

+64 29 770 8189

ir@myfoodbag.co.nz

For media queries:

Adam Warin

+64 21 029 01388

adam.warin@pead.co.nz

---

August 2023

Board of Directors
Tony Carter

Independent Chair

Jennifer Bunbury

Independent

Non-Executive Director

Sarah Hindle

Independent

Non-Executive Director

Jon Macdonald

Independent

Non-Executive Director

2

MY FOOD BAG

ANNUAL MEETING

2023

Mark Powell

Independent

Non-Executive Director

Cecilia Robinson

Non-ExecutiveDirector

Chairperson’s address
1

CEO’s update

2

Financial statements

3

Ordinary resolutions

4

Other business

5

MY FOOD BAG ANNUAL MEETING 2023 |

Chairperson’s
address

1

MY FOOD BAG ANNUAL MEETING 2023 |

Tony Carter
Chair

MY FOOD BAG ANNUAL MEETING 2023 |

MY FOOD BAG ANNUAL MEETING 2023 |
FY24 -Trading

outlook

•We anticipate the economic environment will continue to be tough for some time

•Our financial results for the upcoming half year are expected to be behind the prior year due to the category-

wide reduction in demand that we experienced in the second half of FY23

•Demand seems to have stabilised and we are trading close to our expectations for the year to date

CEO’s update
2

MY FOOD BAG ANNUAL MEETING 2023 |

Mark Winter
CEO

MY FOOD BAG ANNUAL MEETING 2023 |

*EBITDA is a non-GAAP measure. A reconciliation from GAAP NPBT to non-GAAP EBITDA can be found on page 58 of the 2023 Annual Report.
** Active customers are defined as the number of unique customers purchased in the last 13 weeks.

*** 3.0 cents per share dividend was the interim dividend paid in December 2022. No final dividend was declared for FY23.

REVENUE

$

175.7m

EBITDA*

$

18.2m

NPAT

$

7.9m

48.4%

AVERAGE ORDER VALUE (AOV)

$

130.11

TOTAL DIVIDEND**

3.0cps

GROSS MARGIN %

FY23 -Year in

review

ACTIVE CUSTOMERS

57.5k at 31 March 2023

MY FOOD BAG ANNUAL MEETING 2023 |

Implementation of pick technology drivingbetter customer experience and
productivity

Introduction of the Coola Box to improve recyclability and customer experience

Expanded Kitchen offering driving up average order value

Bargain Box growth, with active customers up 12% YoY

Culture and capability investment improving retention and building knowledge

Increased choice offering across all brands, including variety and number of recipes

MY FOOD BAG ANNUAL MEETING 2023 |

FY23 -Year in

review

Focused on initiatives to grow active customers
Be relevant and drive active customers by delivering flexibility, convenience, and great value

Expand the Kitchen

Deliver flexibility

Re-invigorate

FreshStart

Growing awareness

of Bargain Box

affordability

Productivity to drive growth

1.Highlight comparison to

supermarket

2.Price freeze for six

months to provide

consumer certainty

1.Expand recipe choice

2.Launch preferences

and filters enhancing

the user journey

1.Sharper messaging

around goal-based

solution

2.New website/customer

journey

3.Increased recipe choice

1.Expand SKU range

available

2.Continue to test and

learn with new

categories

MY FOOD BAG ANNUAL MEETING 2023 |

Bargain Box affordability a competitive edge
We have continued to leverage our

brand portfolio with a focus of

awareness and value of Bargain Box

•Active customers up year on year

12%

•Strengthened the affordability

message with compelling results from

a recent comparison to online

supermarket pricing for Countdown

and New World, in addition to a

commitment to a price freeze on

Bargain Box for six months

•Increased recipes in the Bargain

Box range

MY FOOD BAG ANNUAL MEETING 2023 |

11
15

Apr-22Current

Fresh Start

Enhanced customer experience with increased recipe choice

Recipe option expansion

across all brands

9

15

Apr-22Current

Bargain Box

15

32

Apr-22Current

My Food Bag

+113%

+67%

+36%

Pick Technology

implementation

delivers a

platform for

innovation

without added

operational

complexity

Using this

capability along

with recipe

development

with added

variety and an

enhanced

digital journey

drive revenue

growth levers

MY FOOD BAG ANNUAL MEETING 2023 |

Supplychainoptimisation
Investments in supply chain made to improve

compliance, efficiency and create capacity for

growth

•New pick technology implemented, driving:

•productivity savings in labour, customer credits and

wastage

•enhanced customer experience

•expansion of choice and kitchen offering without added

complexity

•Custom-built site in Christchurch operational since April

2022

•Investment in food safety quality and health and safety

including improved people capability and systems

Reduced

picking and

quality issues

Allows for

more

appropriate

box sizing

Improved

NPS results

MY FOOD BAG ANNUAL MEETING 2023 |

Right-sizing our cost base
We have reviewed our fixed cost base and removed cost to match our current demand profile

•Completed a restructure of our non-operational team in March 2023, resulting in the number of people across this group

reducing by approximately 10%

•The implementation of pick technology is delivering both labour efficiency at production sites, as well as improved

customer experience and the benefits this brings (such as higher retention and reduced customer credits)

•Corporate overhead review including delisting from the ASX, right-sizing our lending facilities, and paused on the

company-wide employee share ownership scheme

•We don’t anticipate increasing marketing spend in FY24 and have a strong focus on strengthening marketing efficiency

•We have made the decision to consolidate our North Island footprint and exit our Highbrooksite which will increase

operational efficiency. We expect to complete this prior to 30 September and will provide further detail at our half year

results

MY FOOD BAG ANNUAL MEETING 2023 |

Investment in learning and development
Culture revitalisationto underpin key strategic

objectives

Won HRNZ award for OrganisationalChange

and Development

Advancing diversity and inclusion

capability

MY FOOD BAG ANNUAL MEETING 2023 |

Financial
statements

MY FOOD BAG ANNUAL MEETING 2023 |

•Opportunity for shareholders to ask any
questions specifically on the financial

statements, the auditor’s report or the

company’s 2023 annual report.

•There will be an opportunity to ask any general

questions once all items on the agenda have

been considered.

Financial statements

MY FOOD BAG ANNUAL MEETING 2023 |

Ordinary
resolutions

MY FOOD BAG ANNUAL MEETING 2023 |

Re-election of Sarah Hindle
That Sarah Hindle, who retires at the annual

meeting and is eligible for re-election,

be re-elected as a Director of My Food Bag.

Ordinary resolution 1

The Board unanimously supports resolution 1 and recommends that shareholders vote in favour.

MY FOOD BAG ANNUAL MEETING 2023 |

Re-election of Jennifer Bunbury
That Jennifer Bunbury, who retires at the annual

meeting and is eligible for re-election, be

re-elected as a Director of My Food Bag.

Ordinary resolution 2

The Board unanimously supports resolution 2 and recommends that shareholders vote in favour.

MY FOOD BAG ANNUAL MEETING 2023 |

Election of Mark Powell
That Mark Powell, who retires at the annual

meeting and is eligible for election, be

elected as a Director of My Food Bag.

Ordinary resolution 3

The Board unanimously supports resolution 3 and recommends that shareholders vote in favour.

MY FOOD BAG ANNUAL MEETING 2023 |

Auditor's remuneration
That the Directors of My Food Bag be authorisedto fix the fees and expenses

of the auditor of My Food Bag for the ensuing year.

The Board unanimously supports resolution 4 and recommends that shareholders vote in favour.

Ordinary resolution 4

MY FOOD BAG ANNUAL MEETING 2023 |

Voting – Proxies received
MY FOOD BAG ANNUAL MEETING 2023 |

ResolutionForAgainstProxy

discretion

Re-election of Sarah Hindle84,235,717

(98.19%)

36,200

(0.04%)

1,517,907

(1.77%)

Re-election of Jennifer Bunbury84,213,517

(98.16%)

58,400

(0.07%)

1,517,907

(1.77%)

Election of Mark Powell84,389,987

(98.19%)

38,200

(0.04%)

1,517,907

(1.77%)

Auditors' remuneration84,250,887

(97.97%)

239,900

(0.28%)

1,501,907

(1.75%)

Other business
MY FOOD BAG ANNUAL MEETING 2023 |

MY FOOD BAG ANNUAL MEETING 2023 |

Disclaimer
This presentation has been prepared by My Food Bag Group Limited (the “Company” and, together with My Food Bag Limited,

"My Food Bag") for the purpose of the annual shareholders' meeting and is dated 17 August 2023. This presentation contains

summary information about My Food Bag and its activities, which is current as at the date of this presentation (or otherwise

stated). The information in this presentation is of a general nature and does not purport to be complete nor does it contain allthe

information which an investor may require when evaluating an investment in the Company.

This presentation may include certain “forward looking statements” about My Food Bag and the environment in which My Food

Bag operates. These forward-looking statements may be identified by words such as ‘guidance’, 'projections', ‘anticipate’, ‘believe’,

‘estimate’, ‘expect’, ‘will’, ‘plan’, ‘may’, ‘could’ and similar expressions.

Forward-looking information is inherently uncertain and subject to contingencies, known and unknown risks and uncertainties and

other factors, many of which are outside of My Food Bag's control, and may involve elements of subjective judgement and

assumptions as to future events which may or may not be correct. A number of important factors could cause actual results or

performance to differ materially from the forward-looking statements.No assurance can be given that actual outcomes or

performance will not materially differ from the forward-looking statements. The forward-looking statements are based on

information available to My Food Bag as at the date of this presentation. Except as required by law or regulation (including the

NZX Listing Rules), the Company is under no obligation to update this presentation whether as a result of new information, future

events or otherwise.

MY FOOD BAG ANNUAL MEETING 2023 |

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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