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Genesis Energy Investor Presentation

Investor Presentation20 November 2024GNEUtilities

21 November 2024
Presenters:

Edward Hyde CTTO

Stephen England-Hall CRO

Retail and

Technology

Strategy

Showcase

Disclaimer
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Energy”) for information purposes only. This disclaimer applies to this

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This presentation is of a general and summary nature and does not

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its future operating or financial performance or market conditions.

Forward-looking statements in this presentation may also include

statements regarding the timetable, conduct and outcome of the general

strategy of Genesis Energy, statements about the plans, targets, objectives

and strategies of Genesis Energy, statements about the industry and the

markets in which Genesis Energy operates and statements about the

future performance of, and outlook for, Genesis Energy’s business. Any

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Forward-looking statements in this presentation are not guarantees or

predictions of future performance, are based on current expectations and

involve risks, uncertainties, assumptions, contingencies and other factors,

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to be materially different from any future results or performance

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information, future events or otherwise.

3.

GEN35: 8 BY ‘28
Horizon 2 Objectives to deliver mid-$500m EBITDAF

INITIATIVEFY28GOAL

BillingandCRMreplatform

FullimplementationacrossGenesisandFrank by FY27

CustomerFlexibility150MWofcustomerflexibility

Electrification(EV)30%ofEVownersGenesiscustomers

BESS100MW/200MWhBESSoperationalatHuntly

GasStorageGasstoragesufficientforseasonaloperationofHuntlyUnit5

CUSTOMER

Empowerthe

customerled

transition

FLEXIBILITY

HuntlyFlexibility

1,400MW

SolarUpto500MWofsolardevelopedandoperational

Biomass300kt perannumofbiomassavailableforHuntly

WindDevelopmentpathway300MWofwind

RENEWABLES

KupeRenewables

8,300GWh

Netzero2040

5.

5.


5.


Gen35 Horizon 2 Strategy on track

Accelerated Transitions and Earnings Growth

Horizon 2

FY28

Retail &

Technology

Retail and Technology Operating Review•Second stage of Retail operating model confirmed resulting in a further

reduction of 70 FTE across retail in Q3 FY25.

•On track for a 200 FTE reduction by FY26.

Billing and CRM re-platform•The build for the first release for the Frank brand is complete with the

solution in system test phases.

•Tracking to a late FY25 go-live for Frank, and the Genesis brands by the

end of FY27.

•Frank is over 55% of the total solution functionality for the remaining

Genesis releases.

Electrification

(EV)

ChargeNet•Invested $64m for a 65% equity stake in ChargeNet

•Investment will accelerate the doubling in number of fast-chargers in the

network

Customer

Flexibility

Hot-water control•Completed trial of demand flexibility software, Kinergy, with 5.5k

customers managing 17MW of hot water cylinders.

6.

Profit from progress: boosting core performance and making the transition cheaper and easier for

customers

WHERE

W E P L AY

HOW WE

DELIVER

WHAT WE’LL

DELIVER

Home

GROW

CORE VALUE

C R EAT E

TRANSITION VALUE

EXPAND

RELATIONSHIP VALUE

Business

•No.1 brand equity in energy market

•Cost Efficient Core

•Balance Demand Shape

•Lead in EV Adoption

•Maximise Gas/LPG Value

•Virtual Power Plant + DER

•Energy Adjacencies (LPG, Solar etc)

•Non-Energy Adjacencies (Mobile,

Broadband etc)

Helping our customers to

transition and generating value

while doing so

Deepen and lengthen our

customer relationships

Increasing our margin

contribution

Core Efficiency

Monetising our customer relationship

Gross Margin Growth

Empowering the customer led transition

7.

Focusing on our core

FY24 we changed our model. FY25 we are delivering sustainable results.

A focus on Value, Simplification and Efficiency

is driving sustainable results for Genesis

A further reduction of 70 core Retail

FTE confirmed for Q3 FY25.

878

874

838

780

764

32

33

40

75

90

910

907

878

855

854

FY24 Q1Q2Q3Q4FY25 Q1

Retail FTE split - FY24 Q1 v FY25 Q1

Core FTEDigital Projects FTETotal FTE

Core retail excludes non-recurring projects

$130.00

$140.00

$150.00

$160.00

FY24 Q1FY25 Q1

FY24 Q1 v FY25 Q1 Highlights

•$16m uplift in gross margin

•13% (114) reduction in core FTE

•$3m (7%) reduction in retail core OPEX

•4.1% ($6.19) increase in electricity netback

Electricity Netback FY24 Q1 v FY25 Q1

Increased 4.1%

8.

Future value pools

Beyond core margin, future value is created by flexing the edgeof the energy system

Electric

Transport

Owning the EV transition and

growing market share of

higher value customers at

home, on the road and at

destination

•Customers on Energy

EV plan

•ChargeNet investment

Smart

Energy

Distributed

Generation

& Storage

Generating and storing energy

at the edge of the grid that

lowers the total cost of energy

to customers and improves

Genesis margin

•Arbitrage value from

Solar & Battery

installations

Customer

Flex

Maximising Genesis portfolio

value while reducing total

energy costs to customers and

improving energy security for

Aotearoa

•Arbitrage value from

load shifting of

home/business

appliances

•Demand flexibility

Broadband

and Mobile

Monetising our customer

relationships by deepening

and extending them with

adjacent products

•Margin from

broadband and mobile

connections

Value Pool

Potential EBITDAF Contribution ($m)

Levers

Approach

010203040506070

FY28FY35

10

65

10

20

4

10

4

35

9.

ChargeNet

Genesis invested $64m for 65% of the leading charging infrastructure company, @15% IRR

ChargeNet is the Leading Public

Charger Provider

349

150

140

128

90

Source: Owned DC chargepoint, estimate Nov 2024

•An established position as the leading player in

public charging infrastructure

•Preferred destinations and enroute locations

•110k EV’s vs 115k registered ChargeNet

customers

•Session sizes increasing with battery size and

investment in infrastructure (27% increase over

last 24 months)

Genesis’ investment supports our

electrification strategy

Electrification of transport is the

largest growth value pool in the

transition

Optimised entry point after national

footprint established. Proven

capability to acquire other networks

Linking on the road, at destination

and in home behaviours – opening

value for VPP and demand response

No. 1 Charging infrastructure

provider in NZ with a trusted brand

7,020 Weekly

14,710 Monthly

28,444 Quarterly

Unique Customers

(average FY24)

ChargeNet Monthly User Count Over Time

Number of users charging once in a month

Data driven new site and upgrade

selection optimising capital

investment and KWh delivered

Together accelerating sustainable

charging infrastructure

-

5,000

10,000

15,000

20,000

Mar 21Mar 22Mar 23Mar 24

10.

Natural Gas + LPG

Recognising value from scarcity in supply

14

16

18

20

Q1 FY24Q1 FY25

Gas Netback ($/GJ)

1000

1200

1400

1600

1800

Q1 FY24Q1 FY25

LPG Netback ($/Tonne)

Increased

13.9%

Increased

23.7%

Natural Gas – Continuing to maximise

value from scarcity

•Importation of LPG exists today

•Optimising our existing capabilities and assets

•Maintaining LPG margin through the transition

LPG - Future pathway through

importation

•Customers are still willing to pay

•Demand source for electrification

•Churn benefits – fewer competitors

11.

A transformation towards a focused and simplified business

ELECTRIFICATION

Activity focused on developing capabilities needed to deliver on the strategy and long-term goals

Platform

FLEXIBILITY

RENEWABLES

Delivery

•Digitise core services to drive efficiency

•A simpler, faster and cheaper landscape

•Ability to leverage world class partners

Data

•Delivering efficiently across time, cost and quality

dimensions

•Focused on Billing / CRM, Trading and General Ledger

•Leveraging the strengths of others – less in-house

•Using data to enhance customer lifetime value and CX

•Data to optimise our generation and fuels portfolio

•Enabling smarter decision-making across supply and demand

Platform

Delivery

•Focus on delivery of opex cost optimisation & productivity

improvements

•FY24 technology programme delivered; FY25 programme on track

•Monthly operational & cyber security performance above targets

Data

•Introduction of Project Delivery Playbook

•Billing/CRM on track, General Ledgers discovery complete &

Business Case developed, Trading discovery & options

progressing.

•Partnering with Tata Consulting Services (TCS) as primary

systems integrator

•Uplift in customer segmentation reporting & analytics

•Data platform & tools review to develop roadmap &

investment prioritisation

•5-year Wholesale technology roadmap crafted with key focus

on foundation data components & opportunities to leverage AI

for competitive advantage

Our Progress

Our Vision

12.

$61

$60

$55

$55

$56

$30

$39

$36

$12

$10

FY24FY25FY26FY27FY28

TechnologyDigital Projects

FY25 – On track for achievement

•Core technology projectsprioritised & governed centrally to

optimise investment portfolio

•Project spend on track

•$1M Core technology Opex reduction on track

FY26 – Medium to high confidence

•Building plan to deliver on FY26 target

•Engagement of partners to optimise digital delivery &

enable reduction in operational costs

HORIZON 1

HORIZON 2

HORIZON 3

Opex forecast – Technology ($m)

Peak in Digital projects spend due to

billing/CRMimplementation costs and

investment in tech systems

Unless otherwise stated, all $ are nominal. All numbers are directionally indicative and estimates only

A more focused and efficient technology programme

How we are tracking

Technology driving a lower cost business
•Simplify

processes and

operating model

•Modern billing

and customer

relationship

management

•Leverage the new

capabilities

Simplify

FY24-25

Re-platform

FY25-27

Accelerate

FY27+

•Re-platforming is underway on the Gentrack and

Salesforce g2.0 solution.

•The delivery is phased across the Frank and

Genesis brands.

Releases

Phase

Why are we doing this?

•An important driver of a new lower-cost and scalable retail

operating model through modernisation, simplification and

automation of core retail business operations.

What are the benefits?

•A next-generation platform ensuring a stable and secure

environment with a competitive cost base.

•Key benefits:

•Lower cost of Retail operations

•Increased billing flexibility and responsiveness

•Ability to broaden services (solar, flex etc)

How are we progressing?

•The build for the first release for the Frank brand is

complete with the solution in system test phases.

•Tracking to a late FY25 go-live for Frank, and the Genesis

brand by the end of FY27.

•Frank is over 55% of the total solution functionality for the

remaining Genesis releases.

Frank

Design

and build

Genesis

Billing and Customer Relationship Management (CRM) re-platform

Design

and build

Test

Test

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